I need more info, follow these instructions.

First, tune to one of the channels that is giving you problems. Now, on your receiver, press and hold the SELECT button. After holding it for a few seconds, you will see a mail icon on the receiver's display. Now let go, then press INFO on either the receiver or your remote. This will bring you to a diagnostic screen like this:

http://i127.photobucket.com/albums/p124/paulhallaway/diag1.gif

What number we are interested is the number in the area I highlighted in orange. Report this back to me and we'll see if it's a signal problem.

In regards to this post what values should I expect to see for the Tuner RF Parameters?

Mine is -20dBmV on most digital channels that I have checked and either -8dBmV or -12 on the HD Channels. Are these values pretty high? The cable line coming into my house is split by a pretty antiquated looking splitter, if that could be causing an issue...

Thanks :)

In regards to this post what values should I expect to see for the Tuner RF Parameters?

Mine is -20dBmV on most digital channels that I have checked and either -8dBmV or -12 on the HD Channels. Are these values pretty high? The cable line coming into my house is split by a pretty antiquated looking splitter, if that could be causing an issue...

Thanks :)
-20 dBmV is extremely low signal. I'm surprised you get a picture at all on any digital or HD channels with such a low signal. You definitely need to have a tech come out, as this is almost certainly the cause of your VOD problems.

-20 dBmV is extremely low signal. I'm surprised you get a picture at all on any digital or HD channels with such a low signal. You definitely need to have a tech come out, as this is almost certainly the cause of your VOD problems.

Yeah I should also mention that the line is split again, with one going to the 3250HD and another going to the Tivo. I just did a little playing around, and bypassed the outside splitter. Since the outside line is too short I had to connect that to the cheap splitter I was using, and then used a line from that directly to the 3250HD.

The numbers improved a bit, with some of the HD channels going to around -2 & -8; the digital channels are now around -12. VoD was acting a bit flakey, but seems to be ok now :confused:

Is there anything I can do myself to help improve this, and also, what exactly should I say to Comcast in regards to getting them to come out and take a look?

VOD has been working fine for me over the past 4 or 5 days. Last week I was having intermittent problems. When I selected the VOD menu, the "COMCAST" black screen would show up for a long period and then eventually blank out or an error message would show up. Occasionally I noticed some pixelation on this "Comcast" screen. I have not noticed any pixelation on any of the other channels. I think one time over the weekend I had to load the VOD menu twice before it worked.

By the way, I am psyched for SNY. Is this still set for Thursday? Call me a pessimist but I won't believe it until I see it!

Yeah I should also mention that the line is split again, with one going to the 3250HD and another going to the Tivo. I just did a little playing around, and bypassed the outside splitter. Since the outside line is too short I had to connect that to the cheap splitter I was using, and then used a line from that directly to the 3250HD.

The numbers improved a bit, with some of the HD channels going to around -2 & -8; the digital channels are now around -12. VoD was acting a bit flakey, but seems to be ok now :confused:

Is there anything I can do myself to help improve this, and also, what exactly should I say to Comcast in regards to getting them to come out and take a look?
Well, -12 is a bit shaky but if you get a good picture with no breakup, then that's good. Assuming it's a problem with long runs, many splits, and not at the drop outside, you can purchase an amplifier and set that up. I have insereted one at my home, because I wanted to add 2 more cable outlets, but the signal was not high enough to permit it to be split anymore. I used the amp, and not only do I now have the additional two outlets, but all of my TVs and my cable modem have much higher signal level. My 8300HDs are giving me 5 to 12 dBmV now, instead of -4 to 0.

But I would still have Comcast check it out first, that's the cheaper solution. Plus, only they can fix it if it's a problem outside of your house.

By the way, I am psyched for SNY. Is this still set for Thursday? Call me a pessimist but I won't believe it until I see it!
Yes, SNY is still set to launch on Thursday, channel 66 in Waterbury, channel 99 in Seymour. No SNY HD however, but I'm sure you're just glad to get the games period.

No SNY yet

No SNY yet
Here in Waterbury, SNY has been added on channel 66. It just does not show up in the guide yet, for some reason.

Also, YES HD was added as expected on channel 771 right around midnight.

Sny Is Here In Seymour !!!

Is SNY showing up in the program guide in Seymour? It is not in Waterbury.

The addition of SNY is great news for you Mets fans. Unfortunately for us Red Sox fans, it's not looking very good at all for getting NESN added.

Now I am nervous.

No SNY in Shelton.

We did get YES HD.

Are they usually added first thing in the morning???

Now I am nervous.

No SNY in Shelton.

We did get YES HD.

Are they usually added first thing in the morning???
No need to be nervous, as it has been added on channel 66 here in Waterbury, just not on the program guide yet. In your area, it should be on channel 99, so tune to 99 on a TV that is not going through a digital box.

Paulie-

Nice call.

It is working on the one TV I don't have a Digital box. (Chan. 99)

So it just takes a bit longer on the digital boxes??

Paulie-

Nice call.

It is working on the one TV I don't have a Digital box. (Chan. 99)

So it just takes a bit longer on the digital boxes??
Yeah, it's probably some small issue with adding it to the guide. I've sent an email to my friend at Comcast asking about this. I would guess it will pop up sometime this morning.

Just spoke to my person at Comcast. She said they have identified the problem with SNY and the digital receivers. This will be corrected tonight.

paulie, i called comcast about adding nesn.csr filled out channel request form and told me to tell all my friends and relatives to call.maybe this will help.

paulie, i called comcast about adding nesn.csr filled out channel request form and told me to tell all my friends and relatives to call.maybe this will help.
My friend at Comcast opened up a little in an email today. She said that she would not say they are close to an agreement, but that they are open to discussions to come to agreeable terms. This, combined with what my people at NESN are telling me (which is that they've essentially made an offer, and it's their final offer), leads me to beleive that we're going nowhere fast with this. It's essentially like this: NESN has made the offer to Comcast. Comcast internally decided to seek a better deal, but NESN is unwilling to budge from their current offer. That's where we've been for eternity now with NESN, whether it's been Tele-Media, Adelphia, and now Comcast.

I honestly do not expect to see NESN added here this year. I think our next best chance for getting NESN would be when Comacst's current agreement for area systems to carry NESN expires, and they might bundle us in with them. It's a shame, but I just do not see NESN being on cable this year.

I got a mailer from DirecTV asking me to come back. I have acted on it, and scheduled a professional installation (I'll let them do it this time) for April 11th. I am now willing to accept the poor HD quality of DirecTV in order to be able to watch the Red Sox. If a miracle happens, and Comcast adds NESN here before my installation date, then I'll cancel. But, it looks like I'm headed down that DirecTV route again.

it was on my tv without the box, haven't tried it on the tv with the box.

SNY is now in my guide on channel 66 in the Waterbury area.

CSHD is a waste of bandwith.

I've checked it more than a few times, and yet to see anything in HD. Garbage.

CSHD is a waste of bandwith.

I've checked it more than a few times, and yet to see anything in HD. Garbage.
I would say that it certainly is starved for HD content right now. The only things I've seen in HD are PGA events, NHL games, and bull riding. But, that's all I expected from the channel right now. I'm thinking that they have bigger plans for the channel, just like the NFL Network. Up until this season, there really wasn't all that much HD content on NFL HD except for the Game of the Week.

Anybody having trouble with PBS HD. I have the sound and picture breaking up

Anybody having trouble with PBS HD. I have the sound and picture breaking up
Yes, this is a problem at the head-end, so it is happening for everyone. It hasn't been that significant, but annoying none the less.

Thanks Paulie
I've seen this problem for a while. But, today it's bad.

Thanks Paulie
I've seen this problem for a while. But, today it's bad.
I agree. The problem seems to have gotten worse tonight.

So, it looks like yet another season without NESN. Comcast taking over was our best shot yet of finally getting the channel added, and not even they could get it together, and finally do it.

Watch as I vanish into the abyss that is DirecTV. That is, unless my trees have grown too tall.

Dive in, Paulie the DirecTV water is warm! I am really very happy with the HR20, and if you go the D* route, I highly suggest it. I ran the S3 Tivo against the HR20 for weeks, and I couldnt tell any difference in picture quality between the two.
The Yankees looked amazing in HD winning, and the Sox even better losing in HD :)

Dive in, Paulie the DirecTV water is warm! I am really very happy with the HR20, and if you go the D* route, I highly suggest it. I ran the S3 Tivo against the HR20 for weeks, and I couldnt tell any difference in picture quality between the two.
The Yankees looked amazing in HD winning, and the Sox even better losing in HD :)
It's being installed Thursday, between 1 and 5, which I took off from work.

I'll get no HD RSNs until the new satellites are launched. And, I wouldn't have been able to see Schilling suck in HD today, since it was on ESPN HD, and blacked out, but not for you (FF county).

I live in Bethany but I "moved" to Shelton so I am able to get YES-HD.

I live in Bethany but I "moved" to Shelton so I am able to get YES-HD.
I would "move" to Boston to get NESN HD and FSNNE HD, but I'd lose out on the CT locals (no one else in the house would like that), and I'd lose out on SNY, YES, MSG, and FSN NY. Also, if I needed a tech to come out and do something, I'd have to move back to CT first, and everything would be very confusing.

I'll wait until the new birds go up and NESN HD goes CONUS.

Funny you mention about having a tech come out....my dish here in Bethany moved with the wind a few weeks ago. The tech went to the service address, not the billing address (here in Bethany). That was fun explaining! Thankfully, I learned my lesson, but they didnt seem to mind. They just think I move the HR20 between locations, they said it was no problem having "two houses". Anyway, I understand about the CT locals, I dont miss them, but I could see how your family might.

for some reason the red sox were even blacked out on espn even in fairfield county yesterday.my father lives in fairfield and is a red sox fan.so you can't get nesn and no mlb extra innings which i usually get for him every year and espn still blacks you out.just like us on comcast no nesn no mlb still blacked out almost making it impossible to be a red sox fan with cable.

for some reason the red sox were even blacked out on espn even in fairfield county yesterday.my father lives in fairfield and is a red sox fan.so you can't get nesn and no mlb extra innings which i usually get for him every year and espn still blacks you out.just like us on comcast no nesn no mlb still blacked out almost making it impossible to be a red sox fan with cable.
This must have been an error on your father's cable provider, or ESPN's end.

Got an email back from my friend at Comcast. She assures me that they are still actively pursuing carriage of NESN in the Waterbury area. So I have postponed tomorrow's DirecTV installation until the 21st, in hopes that Comcast will add NESN by then.

This is all very frustrating.

Got an email back from my friend at Comcast. She assures me that they are still actively pursuing carriage of NESN in the Waterbury area. So I have postponed tomorrow's DirecTV installation until the 21st, in hopes that Comcast will add NESN by then.

This is all very frustrating.

What do you think the chances are?

What do you think the chances are?
50-50.

Also, MLB and iN DEMAND made a deal to keep MLB Extra Innings on cable, last night. Great news, assuming Comast adds NESN, I can now keep the EI package as well.

50-50.

Also, MLB and iN DEMAND made a deal to keep MLB Extra Innings on cable, last night. Great news, assuming Comast adds NESN, I can now keep the EI package as well.

Have you been able to order the ExtraInnings Package? I got "We don't have the package anymore" when I called this morning.

Have you been able to order the ExtraInnings Package? I got "We don't have the package anymore" when I called this morning.
I have not tried yet, as I have no intention of paying for the package right now if they're not going to get NESN, because if that were the case I'd be leaving for DirecTV.

Have you been able to order the ExtraInnings Package? I got "We don't have the package anymore" when I called this morning.
I'm checking with my Marketing buddy to see what the deal is with this. I'll post what I hear back, when I do.

Well, the GAME channels are now live with the free MLB Extra innings preview. So I would assume you could also order the package now.

Well, the GAME channels are now live with the free MLB Extra innings preview. So I would assume you could also order the package now.
I'm getting hockey...are you getting baseball on the game channels?

I'm getting hockey...are you getting baseball on the game channels?
I saw a Braves game on one of the channels earlier. I think they are sorting everything out, including the guide data. I expect everything to be functioning normally toby tomorrow.

I saw a Braves game on one of the channels earlier. I think they are sorting everything out, including the guide data. I expect everything to be functioning normally toby tomorrow.


Lucky duck!

I will stay tuned, so to speak. Such a train wreck this cable deal with MLB, they really have raked the fan base over the coals.

This must have been an error on your father's cable provider, or ESPN's end.

No it was not an error. I'm on the Seymour system (actually in Shelton). ESPN blacked out the Sox on both the SD and HD channels. I understand (ok, maybe I don't) that they black it out. I want to know why. I'm in Ffld county. I don't get NESN (which I really don't worry about but I had to wait for the Mets...so I won't bitch about the SNYHD..wtf). Yes I'm aware of MLB rules for RSN but..this is mostly NYY or NYM territory.. And don't tell me the Comcast can't broadcast via zipcode. I write software. Somebody is making excuses and others that make decisions are believing them. Or its politics. Or something else. Either way..another bad job by MLB to go along with the whole Extra innings package. They are..holes that start with ass. It really is a fiasco. Un-frickin'-believable.

-Marty

No it was not an error. I'm on the Seymour system (actually in Shelton). ESPN blacked out the Sox on both the SD and HD channels. I understand (ok, maybe I don't) that they black it out. I want to know why. I'm in Ffld county. I don't get NESN (which I really don't worry about but I had to wait for the Mets...so I won't bitch about the SNYHD..wtf). Yes I'm aware of MLB rules for RSN but..this is mostly NYY or NYM territory.. And don't tell me the Comcast can't broadcast via zipcode. I write software. Somebody is making excuses and others that make decisions are believing them. Or its politics. Or something else. Either way..another bad job by MLB to go along with the whole Extra innings package. They are..holes that start with ass. It really is a fiasco. Un-frickin'-believable.

-Marty
It actually WAS a mistake, and I'll explain.

First, I'll tell you why you are subject to blackouts on Red Sox games. The head-end of your cable provider (Comcast) is located in Seymour. Seymour is located in New Haven county, and thus falls under the Red Sox broadcast territory, so all Sox games on ESPN are blacked out. You live in Shelton, which is in Fairfield county, so you are not in the Red Sox broadcast territory. But, what you get on your TV is an extension of where your cable head-end is, and in this case in Seymour, which should rightfully (according to MLB, Red Sox) be blacked out from Red Sox games.

Now this other guy. He said his dad lives in the town of Fairfield, which is serviced by a cable head-end which is also in Fairfield county. So, Red Sox games on ESPN are not blacked out there, unless a mistake is made.

So bottom line, for you it's like you live in New Haven county, since that's where your cable company is located.

As far as your comment about them blocking certain zip codes, so that Red Sox blackouts are not applied to you. Comcast is provided a single feed of ESPN and a single feed of ESPN HD. At game time, if it's a Red Sox, Mets, or Yankees game, ESPN pulls the signal. Comcast often times puts the ESPNNEWS broadcast on the analog channel, and usually nothing but a black screen on ESPN. Again, the blackouts are enforced by ESPN as the signal provider, not Comcast. Only the satellite companies (DirecTV, Dish) enforce the MLB blackouts on their own.

What I'm upset about is that the SPEED Channel has been removed from Digital Basic and bundled together into the "Sports Entertainment PacK". This all came about when I called Comcast to add HBO...for the next 9 weeks to view the final season of the Sopranos. They claimed that they had to transition me into the Comcast lineup.

No it was not an error. I'm on the Seymour system (actually in Shelton). ESPN blacked out the Sox on both the SD and HD channels. I understand (ok, maybe I don't) that they black it out. I want to know why. I'm in Ffld county. I don't get NESN (which I really don't worry about but I had to wait for the Mets...so I won't bitch about the SNYHD..wtf). Yes I'm aware of MLB rules for RSN but..this is mostly NYY or NYM territory.. And don't tell me the Comcast can't broadcast via zipcode. I write software. Somebody is making excuses and others that make decisions are believing them. Or its politics. Or something else. Either way..another bad job by MLB to go along with the whole Extra innings package. They are..holes that start with ass. It really is a fiasco. Un-frickin'-believable.

-Marty
And this is why Shelton may be the single worst city in the country to live in if you want to watch the Red Sox. Our cable franchise does not have NESN. We are in Fairfield County, so we should be able to watch the Red Sox on Extra Innings, but no, the head end of our cable company is in New Haven County, so the Red Sox are blacked out on EI. The short of it is that no one in the Seymour system can see the Red Sox on cable. And if you have tall trees surrounding your property like I do, DirecTV and Dish are not an option. So, we crazy Red Sox fans in this quandry in Shelton sit near our computers all summer and watch the Sox on mlb.tv. Not an ideal option, but the only one for me, and better than nothing.

Paulie, Thanks for the explanation of the MLB blackout rules. I understand the somewhat unfair and skewed logic and that this is how the MLB/ESPN contract works/is written/whatever.
Not being scarcastic (really), but why did I get to watch tonights NYY@MINN game tonight on either ESPNHD or YESHD (in 4/3 on YESHD btw, maybe relevant or not. I would *assume* YES had no HD cameras in an away game park). Was it a mistake that ESPNHD did not black it out even with the RSN coverage? Or it was the Monday Night game on ESPN/HD?
I'm just not seeing any logic or consistency here..which of course could be due to mistakes I admit. I guess it just irks me. Like last year w/ the Mets..no SNY on Seymour system..but they still blacked out the Mets ESPN games..
I'm not trying to dump on you and I appreciate the efforts you make to get the info to us..and I realize you probably already know what I'm saying. It's still just...WTF?

-Marty

Paulie, Thanks for the explanation of the MLB blackout rules. I understand the somewhat unfair and skewed logic and that this is how the MLB/ESPN contract works/is written/whatever.
Not being scarcastic (really), but why did I get to watch tonights NYY@MINN game tonight on either ESPNHD or YESHD (in 4/3 on YESHD btw, maybe relevant or not. I would *assume* YES had no HD cameras in an away game park). Was it a mistake that ESPNHD did not black it out even with the RSN coverage? Or it was the Monday Night game on ESPN/HD?
I'm just not seeing any logic or consistency here..which of course could be due to mistakes I admit. I guess it just irks me. Like last year w/ the Mets..no SNY on Seymour system..but they still blacked out the Mets ESPN games..
I'm not trying to dump on you and I appreciate the efforts you make to get the info to us..and I realize you probably already know what I'm saying. It's still just...WTF?

-Marty
Last night's Yankees @ Twins game was not blacked out on ESPN because of ESPN's newest deal with MLB, which they made last year. It allows ESPN to coexist with a local RSN for each team 3 times a year on Monday games. So, two more times this year, ESPN will not be blacked out for Yankees games in the NYY DMA. Same goes for Boston. We'll get 3 Red Sox games from ESPN on Monday nights.

Correct, last year there was no SNY in Seymour. Blackout restrictions, as showcased by the lack of NESN in our area, matter not about what RSNs your cable company carries. They apply to all video providers in the area regardless of what RSNs they do or do not offer. You'll also not that MLB Extra Innings and MLB.TV are playing by the same rules.

OK, but why was YESHD showing the game in SD? It was on Directv with me, as well as on Comcast.

OK, but why was YESHD showing the game in SD? It was on Directv with me, as well as on Comcast.
YES botched the HD production last night. Tonight, you'll notice the game was in HD. It was YES's first HD road game, so I'm willing to give them a mulligan for the first one.

I am not sure about all of the blackouts with ESPN, etc, outlined above. I just want to know, will I be able to see the Red Sox on ESPN2 tonight in Waterbury? Will it be on the MLB Extra Innings free preview? Thanks.

I am not sure about all of the blackouts with ESPN, etc, outlined above. I just want to know, will I be able to see the Red Sox on ESPN2 tonight in Waterbury? Will it be on the MLB Extra Innings free preview? Thanks.
Tonight's Red Sox game will not be viewable on Comcast in Waterbury, it will be blacked out on ESPN2 as well as MLB Extra Innings.

Again, the only way to watch Red Sox games in the Waterbury area (other than exclusive national games, like FOX Saturdays and ESPN Sunday Nights, plus 3 select Monday night games) is on NESN, with a satellite dish. If Comcast would smarten up and give us NESN, there would be no problems for cable customers.

i called and asked if we would be getting nesn and csr said not at this time.i also asked about a new channel lineup and csr said this was our comcast channel lineup.she had no clue.

i called and asked if we would be getting nesn and csr said not at this time.i also asked about a new channel lineup and csr said this was our comcast channel lineup.she had no clue.
I'm afraid it's too late for them to add NESN here now this season. Who knows about next season.

As far as the channel realignment, that is still being worked on by the regional folks. They still need to finalize some channel agreements for additions that would be made, plus there is a lot that needs to be done from an Engineering perspective.

So is there any option to get NESN in CT? If so, how much? :confused:

So is there any option to get NESN in CT? If so, how much? :confused:

Sign up for directv and have a service address in fairfield county.

Sign up for directv and have a service address in fairfield county.
Having a service address in Fairfield county won't get you NESN. Having a service address in his actual living in city of Waterbury will.

I noticed this morning that channel 770 has been renamed VSGLF, not significant. But, I also noticed that when I tune to the channel, I get a not authorized message. Is this happening for anyone else?

I just checked 770, same message.It's not on my up and down anymore, i had to punch it in.

Same issue for me.

Same Message on 770, any update on why we no longer get the channel since the name change?

Same Message on 770, any update on why we no longer get the channel since the name change?
I emaield my person at Comcast abut this on Friday afternoon. I haven't heard anything back from her on it.

In the meantime, it wouldn't hurt to contact Comcast customer support and report the problem. Be sure to tell them it's happening to people in numerous towns surrounding you, so they know it's not just you, and so that they don't try and send a tech out.

I called Saturday afternoon and the CSR said that 770 was not on our list of channels. She was clueless. I gave up.

Just spoke to my person at Comcast. The engineers are currently looking into the VS/Golf problem. Hopefully it will be resolved soon.

Wow, that was quick! Channel 770 VSGLF is now coming in. Problem solved!

comcast has won approval from a judge to move the nfl network to the sports tier from the digital tier.it will move before the start of the 2007 season.the sports tier is overpriced at $7.95. cablevision has their sports tier for $4.95.that is more like it.
also comcast now owns fsn new england.does that mean we will be getting this channel and still no nesn?

comcast has won approval from a judge to move the nfl network to the sports tier from the digital tier.it will move before the start of the 2007 season.the sports tier is overpriced at $7.95. cablevision has their sports tier for $4.95.that is more like it.
also comcast now owns fsn new england.does that mean we will be getting this channel and still no nesn?
I doubt we'll see FSN NE or NESN anytime soon, and FSN NE possibly never.

Starting this morning, both YES HD and ESPN HD seem to have a 35mm film effect with motion. Is anyone else seeing this?

Hi Paulie
I don't see the problem.

Hi Paulie
I don't see the problem.
I think YES HD and ESPN HD share a QAM channel here in the Waterbury system, so I think it's just a problem here.

YES HD and ESPN HD both returned to their usual PQ last night. Still fine this morning.

My HBOHD is hiccuping. It's been doing this for about a week. I have rebooted the box with no luck. Anyone elese seeing this? It's only HBOHD

My HBOHD is hiccuping. It's been doing this for about a week. I have rebooted the box with no luck. Anyone elese seeing this? It's only HBOHD

Yes, I've had the same problem for the same time period. Comcast is doing a bang up job (of screwing stuff up). Also, guide info download is erratic. Sometimes it's ok..and other times it takes about 5 minutes. And I *was* going to get their Internet service. Now I'm rethinking that..PLUS..my signal strength isn't as good (-10dbs or lower) on most channels. Well done Comcast. Well done! *******s.

-Marty

is anybody else experiencing problems with channel 3 wfsb sd.it's barely watchable.

is anybody else experiencing problems with channel 3 wfsb sd.it's barely watchable.
I just checked channel 3 via my SlingBox. It looks fine for me. Looks like it may be a very localized problem for you.

Not much here, but just some news:

CN8 - Will be added on channel 188, on 7/12 in Waterbury and Seymour.
ESPNU - Currently on channel 124 for people on Adelphia packages, will be deleted on 8/9.
NFLN - Both SD and HD channels will only be available as part of the Sports and Entertainment Pak beginning 7/12.

Some other channels will be shifting positions, but they aren't channels than many watch anyway. If you really want to know, ask!

with cn8 being added to digital i think it is signaling the beginning of analog channels going to the digital tier.from what i've read in the comcast forum other parts of the country is seeing this trend.comcast chicago is all digital now i believe.

with cn8 being added to digital i think it is signaling the beginning of analog channels going to the digital tier.from what i've read in the comcast forum other parts of the country is seeing this trend.comcast chicago is all digital now i believe.
I believe that CN8 being added to 188 is just temporary. When they do the channel realignment, we'll likely see CN8 moved to the basic analog tier.

Here are the other changes I mentioned before:

• “Current TV,” located at channel 149 in the Digital Classic Tier, will move to channel 107 within the same tier.

• “Great American Country” (GAC), located channel 107 in the Digital Preferred Tier, will move to channel 149 within the same tier; (and in the grandfathered Digital Basic Tier).

• “American Life,” located at channel 110 in the grandfathered Digital Basic Tier, will be deleted.

NFLN - Both SD and HD channels will only be available as part of the Sports and Entertainment Pak beginning 7/12.


Hm, what do you think the chances are the NFL appeal mentioned in the press releases at the time slows/blocks this? Looks like it's time for a dish on 7/11, they've finally found the right straw to break my back

So I have completed my move, and now live in Southington. Cox is my cable provider, and I must say that I've very happy with their HD lineup. Here is what I get:

700 – WVIT-DT (NBC)
701 – WFSB-DT (CBS)
702 - WTNH-DT (ABC)
703 – WEDH-DT (PBS)
704 - WTIC-DT (FOX)
705 - WTXX-DT (CW)
706 - WCTX-DT (MyTV)
710 - Discovery HD
711 - ESPN HD
712 - ESPN2 HD
713 - MOJO
714 - TNT HD
715 - Universal HD
716 - Nat'l Geographic HD
717 - A&E HD
720 - HBO HD
721 - Showtime HD
724 - YES HD
725 - NESN HD
730 - MHD

Not only am I happy with the selection, but the picture quality is excellent. Obviously, the presence of NESN HD automatically makes me like this lineup more than Comcast in Waterbury, but overall it's a great lineup anyway.

My brother in Prospect tells me that Comcast has removed NFLN on channel 131 from the digital preferred package, but NFL HD is still coming in on channel 777. I don't think this mistake will last past the channel realignment, they're bound to notice it then.

does anyone know where the codes could be obtained for the adelphia remotes? I have a SA 8300HD box and the codes seemed to have cleared out of the remote.

Comcast says they can't help!?

Thanks!

does anyone know where the codes could be obtained for the adelphia remotes? I have a SA 8300HD box and the codes seemed to have cleared out of the remote.

Comcast says they can't help!?

Thanks!
http://www.timewarnercable.com/MediaLibrary/4/5/Content%20Management/FAQ/documents/remote_adelphia_4-in-1_dvr.pdf

Oddly enough, from the Time Warner Albany website.

So NFL just disappeared, and apparently all my customer codes are Adelphia. For the same service I had at $179 per mo, to comcast I'm being asked to pay now $203.

The big bump is the equipment charge for the extra DVRs... They want $10 for the first DVR, and $17 per after that. No offence, but they suck...

I'm going back to Direct TV. Comcast is on CRACK. I hope that DirectTV isn't hanging out with them smoking the same.

Does anyone know what the deal is with the NFL network (131 and 777). It has been removed and the screen says call customer service to order??? Is this a stand alone channel that you can order and how much? Other cable systems are adding HD channels while comcast is removing them. I still miss HDNET. MOJO does not cut it for me.

Does anyone know what the deal is with the NFL network (131 and 777). It has been removed and the screen says call customer service to order??? Is this a stand alone channel that you can order and how much? Other cable systems are adding HD channels while comcast is removing them. I still miss HDNET. MOJO does not cut it for me.
Comcast has not removed NFL or NFL HD. They have moved them to a different tier. In order to receive the NFL Network and NFL HD channels, you must subscribe to the Sports Pak, whcih I think goes for $6.99 a month. I do think it's pretty lousy, but I think it results in average Joe's cable bill to remain lower. I now have Cox in Southington, and they have left NFL Network on the basic digital tier.

the price of the sports and entertainment package is $7.95 here in ct.it goes for $5.00 in most of the country and in philadelphia they are running a $1.99 special for 12 months.unless they lower the price here i plan on ordering the package the day before thanksgiving and cancelling it the end of december.that is when they are showing the regular season games.

What do you get for $7.95 a month, just the NFL network?

What do you get for $7.95 a month, just the NFL network?
122 Speed Channel
127 Outdoor Channel
128 Bloomberg
131 NFL Network
134 Fox Soccer Channel
175 Fox Movie Channel
178 TV Games
179 Fox College Sports Atlantic
180 Fox College Sports Central
181 Fox College Sports Pacific
183 CSTV
184 Tennis Channel

ok, I am getting all of those channels right now except for NFL. I guess I will eventually lose them which burns me up because when they take away channels our bill does not go down but to get the same channels back I will have to pay an additional $7.95.

Hey mikeinshelton,
I agree completely with you! Here's how it works for me..

* means I actually watch this more than 2 hours a week...

122 Speed Channel
127 Outdoor Channel
128 Bloomberg
*131 NFL Network
134 Fox Soccer Channel
175 Fox Movie Channel
178 TV Games
179 Fox College Sports Atlantic
180 Fox College Sports Central
181 Fox College Sports Pacific
183 CSTV
184 Tennis Channel

Yep. NONE! RIGHT NOW! But I want the NFL channel. They take it away and want me to pay to see other channels *I* don't watch. I realize others do but I do think we would all *probably* agree that we'd rather pay for the one or two we do watch than pay for them all and watch only one or two. Like you, NFL and NFLHD are gone on my system. This also asks the question...if all these channels are REALLY a f*cking package...then why aren't they all gone? Because COMCAST ****ING SUCKS..even more than Telemedia/Adelphia/etc. Even my signal is down (-10db on some) MUCH more than Telemedia/Adelphia. Comcast are whores. And they will be gone within a week. Plus, no SNYHD. ****'em. It's called capitalism. DirectTV or AT/T...here I come...just need to research'em..bottom line...**** COMCAST...THEY SUCK.

I just received the rate increase notice.
Take programming away and then charge you more.
Thanks (for nothing) Comcast.

Comcast is definitely making it a lot easier for people to leave them for DirecTV. The NFL Network thing will cause more people to leave them than they realize.

Comcast is definitely making it a lot easier for people to leave them for DirecTV. The NFL Network thing will cause more people to leave them than they realize.

I just left, and just wanted to share, that as an ex Tele-Media and Comcast customer, with DTV, ...

Sound quality is better.
No sound hiccups.
No picture flashes (flashes to black).
HD picture quality is on par with Telemedia.
SD picture quality is FAR better.
Equipment is FAR better.
Price is cheaper.
I like XM better as well.

Good luck guys, I'm not going back to Cable. I'm done.

Rate increase on that POS equipment, loss of NFL Channel drove me over the edge.

I just left, and just wanted to share, that as an ex Tele-Media and Comcast customer, with DTV, ...

Sound quality is better.
No sound hiccups.
No picture flashes (flashes to black).
HD picture quality is on par with Telemedia.
SD picture quality is FAR better.
Equipment is FAR better.
Price is cheaper.
I like XM better as well.

Good luck guys, I'm not going back to Cable. I'm done.

Rate increase on that POS equipment, loss of NFL Channel drove me over the edge.
As a former DirecTV subscriber, I'd say this. I never experienced flashes to black like you describe, with Comcast, nor sound hiccups. Had neither with DirecTV, as well. The quality of the HD channels they send to you is NOT on par with Comcast overall, only the MPEG-4 HD locals are. The national MPEG 2 channels are downrezed. If you have a 720p television, you probaby would not notice the difference, but what they do to 1080i channels on a 1080i set is very evident. This of course is expeted to change once their new satellite is up and running in September. I would not call the SD picture far better. I'd call it different. With Comcast, your analgo channel reception depended on your wiring, or your neighborhood's wiring. My friend in Wolcott has a horrible picture with analog, while my analog with Comcast was far better than his. As far as SD digital channels on Comcast, I think it's okay. I think they could crank up the bandwidth a bit on them to make them more crisp, but never had a problem with them. With DirecTV, the SD channels seem to be a bit crisper than Comcast, but at the same time colors seem to be washed out on many of them. One i watched quite often was NESN on channel 623. The color looks like it's been put through a wringer. Equipment: No one hwere knows what is superior, the Scientific Atlanta boxes or the DirecTV boxes. All I know is with Comcast you do not have to buy your receiver, only to have to give it back if you decide to upgrade or cancel, even if your contract expires, like DirecTV does. You have to put a lot of money up front for DirecTV if you want to have 2 HD DVRs, an SD DVR, and 2 standard receivers. That's got to cost close to $600 or so. That's money you will never get back. So take the amount you spend on equipment (again, it depends on what types of receivers you have, and how many) and spread it across the time you have DirecTV, it could make your bill look a lot more than you think it is. Not to mention that you do also have to pay an extra $5 or so a month for each additional receiver, even if you just want the minimal amount of channels (on par with just connecting cable to a TV with no box). If your receiver dies, you had better hope that you pay the monthly equipment insurance plan for your recievers, or else you have to buy new ones at full cost. With cable if your box craps out, you just bring it to the local office and have them give you a new one. No charges involved. And then there's the whole two year contract thing. And even at the end of your contract, you cannot keep your receivers which you already paid for, for selling on eBay or anything, you must return them to DirecTV so they can be refurbished and sold again.

DirecTV is still very appealing, especially with Comcast taking the NFL Network away now. But there are a lot more things to worry about when you subscribe to DirecTV. If you are an HD viewer who wants a DVR, there is no way around spending less than $200 up front. I think the best competition for Comcast will end up being AT&T, once they start rolling out their service to more places. There seem to be a lot less strings attached.

I just want to let you know, that as a former subscriber of both Comcast and DirecTV (as well as Dish Network), DirecTV is not actually as cheap as it may first appear, and is not better than cable in all aspects. I cannot give an award to either.

here is an update on at&t uverse.if this petition goes through they may stop offering service in ct

http://www.rep-am.com/articles/2007/08/07/business/276046.txt

PaulieORF,

I started with Dish and left becuase of the crazy Management views and lack of HD content. Moved to DirecTV for HD and NFL Network. Went to Cable for more HD, did not need Sunday ticket, and wanted High Speed Internet.

Went back to DirecTV as I became tired of the cable quality in picture, sound, equipment and prices for all of the above.

As a returning DirecTV customer, after telling them all this, recieved free equipment, so no more cost incurred (1 HD DVR, 1 SD DVR, 1 SD and I'm using my Tivo based DVR from pre comcast switch).

I'll say this. I have a 70" Qualia 006, and ...

SD picture quality is FAR better and more consistant between channels.
HD looks par with Comcast. Maybe, and just maybe, less digital blocking on motion and explosions with Comcast HD.
No sound hiccups. Drove me nuts on HBO HD with Comcast.
No picture flashes (flashes to black).
Equipment is FAR better.
Price is cheaper monthly.
I like XM better as well.
Oh, and no sound 'pop's when changing channels with DirecTV. (and I did alot of work to eliminante them)

70" is tough as it can be sensitive with flaws in the signal In the end, your drop may / must be better than mine, because Comcast just does not compare for me.

Ultimately, if NFL had not been move to another tier.
If they had not tried to raise my rates to get it back.
Had they not raised their rates on the DVRs.

I might still be a Comcast customer, but they did... I still have them for internet, but business expense.

according to today's waterbury republican nesn will be on comcast in waterbury.i see it listed on hd on channel 773 but not on sd channel yet.nesn is listed in the program guide on channel 67.

according to today's waterbury republican nesn will be on comcast in waterbury.i see it listed on hd on channel 773 but not on sd channel yet.nesn is listed in the program guide on channel 67.
I nearly crapped my pants when I saw the article!!! Congrats to you guys in the Waterbury system, this is a HUGE day!!!!

Linked (http://www.rep-am.com/articles/2007/08/13/news/277326.txt)

Let the pant crapping proceed!!!! :D:D:D

So Happy :D

I nearly crapped my pants when I saw the article!!! Congrats to you guys in the Waterbury system, this is a HUGE day!!!!
I should so say, the Seymour system as well.

Comcast has petitioned MLB and NHL for waivers, allowing them to broadcast Red Sox and Bruins games in the town of Shelton. Unfortunately it was not granted by either league, and so NESN is not available in Shelton. No word on how they are preventing the analog channel from being seen in Shelton, though.

Comcast has petitioned MLB and NHL for waivers, allowing them to broadcast Red Sox and Bruins games in the town of Shelton. Unfortunately it was not granted by either league, and so NESN is not available in Shelton. No word on how they are preventing the analog channel from being seen in Shelton, though.
Well I can't see it, so they must have figured out a way. Just a horrible situation for us in Shelton, as if they could figure out how to block channel 67, they should be able to figure out how to allow us to purchase it on Extra Innings.

Comcast has petitioned MLB and NHL for waivers, allowing them to broadcast Red Sox and Bruins games in the town of Shelton. Unfortunately it was not granted by either league, and so NESN is not available in Shelton. No word on how they are preventing the analog channel from being seen in Shelton, though.
When you say it was not granted, was it denied, or they just haven't heard back yet?

When you say it was not granted, was it denied, or they just haven't heard back yet?
It was denied, by both leagues I believe. I feel bad for you guys in Shelton, having NESN added to Waterbury and Seymour seems like the ultimate tease. Being unable to watch the games on MLB Extra Innings is just salt in the wound.

It was denied, by both leagues I believe. I feel bad for you guys in Shelton, having NESN added to Waterbury and Seymour seems like the ultimate tease. Being unable to watch the games on MLB Extra Innings is just salt in the wound.
It has always been my opinion that the Red Sox games should be avaliable to Shelton either NESN (in market) or MLB: EI (out of market). They have to be in one or the other. If you are going to go through the trouble to block NESN then unblock the MLB: EI game in Shelton. :mad:

FSN - New England was another channel that was added just on the Norwich system. Is that another channel that could be added to the Seymour and Waterbury systems (with the exception of Shelton of course)? Since the Celtics actually have a team this year worth watching it would be a nice addition to the channel lineup.

FSN - New England was another channel that was added just on the Norwich system. Is that another channel that could be added to the Seymour and Waterbury systems (with the exception of Shelton of course)? Since the Celtics actually have a team this year worth watching it would be a nice addition to the channel lineup.
There is a chance that FSN New England could be added in Waterbury and Seymour, mostly because Comcast now owns the channel 100%. But, I think MSG might have to be dropped in order for an addition of FSN New England to make financial sense.

I spent the night at my parents house in Prospect last night, and sometime after midnight, all of their boxes rebooted. Did this happen for anyone here? I looked in the diagnostic mode to see if i could find anything different, and I found a bunch of screens mentioning "Switched Digital Video" spelled out, as well as SDV the acronym. Could this be that Comcast is readying us for SDV?

Anyone know why I can no longer access Comcast On Demand? The 'free' on demand channels no longer work - a square box comes up saying 'please wait' but that is about all that happens. I have not changed my subscription.

Anyone know why I can no longer access Comcast On Demand? The 'free' on demand channels no longer work - a square box comes up saying 'please wait' but that is about all that happens. I have not changed my subscription.
This was happening to me when Comcast first launched their VOD in the area. It turned out to be a signal problem. Check your splitters, etc. Do you have any pixelation or breakup on any HD or SD digital channels?

Spoke to Beverly at Comcast yesterday:

1. We should be seeing NESN on-demand content soon. This includes daily Red Sox game replays, as well as other NESN shows from the day available whenever you want to watch.

2. No news to share on digital simulcast or channel realignment yet.

3. We will see "a substantial amount of HD channels added before the year is out".

Number three sounds good! I'm hoping it includes TBS HD in time for the MLB playoffs.

I'd also like to add that I'm pretty sure that Comcast will have TBS HD in time for the MLB playoffs, based on another conversation.

Was wondering why comcast says channel 707 is WTNH because i am getting the new york equivelant of ABC on that channel in Seymour. Any word on SNY going to HD. I have YES and now NESN in HD. I am Mets fan dammit :). What other channels are they adding or weren't they telling you.
Thanks
Jim

Was wondering why comcast says channel 707 is WTNH because i am getting the new york equivelant of ABC on that channel in Seymour. Any word on SNY going to HD. I have YES and now NESN in HD. I am Mets fan dammit :). What other channels are they adding or weren't they telling you.
Thanks
Jim
I am assuming you are talking about Comcast's website channel lineup. It says WTNH HD for 707 because whoever typed it in screwed up.

As far as other HD channels, I would expect that SNY HD would be coming before next baseball season. It's possible we could have it before the end of this one, but I would not hold my breath. The only other HD channels we can almost bank on are TBS HD, A&E HD, NatGeo HD, MHD, Universal HD, Food HD, and HGTV HD, before the end of the year. Also, when the channel realignment happens, it's likely that we'll get WTNH HD and WTIC HD to replace WABC HD and WNYW HD.

I am just so ticked off at Comcast right now with the increase in the boxes and the moving of NFL network to a different tier! Even though I want the NFL network I refuse to pay these creeps another dime or 6.99. I was away last week and when I returned I was scanning the CT Post and saw the article about how we (including Shelton) were all getting NESN. I jumped up and turned the TV on but could not find the channel anywhere. You talk about frustrating!!! Now I have to read about all you happy people in the valley that got NESN and it makes me want to scream! I think I need therapy.
I called customer service to voice my complaint but I ended up even more mad. The arrogance of these reps. The only thing she could do was offer me the NFL network for the special price of 4.99.

No thanks for now but I will probably not be able to hold out past August. They got me by the b__s.

I am just so ticked off at Comcast right now with the increase in the boxes and the moving of NFL network to a different tier! Even though I want the NFL network I refuse to pay these creeps another dime or 6.99. I was away last week and when I returned I was scanning the CT Post and saw the article about how we (including Shelton) were all getting NESN. I jumped up and turned the TV on but could not find the channel anywhere. You talk about frustrating!!! Now I have to read about all you happy people in the valley that got NESN and it makes me want to scream! I think I need therapy.
I called customer service to voice my complaint but I ended up even more mad. The arrogance of these reps. The only thing she could do was offer me the NFL network for the special price of 4.99.

No thanks for now but I will probably not be able to hold out past August. They got me by the b__s.

I think for you, satellite is the only way to go. You get screwed in Shelton, as far as Red Sox and Bruins games go. Keep in mind the reason you do not get NESN on Comcast is not NESN or Comcast's fault, but is the fault of MLB and the NHL. NESN and Comcast petitioed the leagues for waivesr, allowing them to offer NESN in Shelton, but the waivers were turned down. ANd their decisio nto turn it down was highly influenced the the local New York sports franchises (Yankees, Mets, Islanders, Rangers, Devils). It's unfortunate that the town of Shelton is being served by a cable company in a seperate DMA.

I am just so ticked off at Comcast right now with the increase in the boxes and the moving of NFL network to a different tier! Even though I want the NFL network I refuse to pay these creeps another dime or 6.99. I was away last week and when I returned I was scanning the CT Post and saw the article about how we (including Shelton) were all getting NESN. I jumped up and turned the TV on but could not find the channel anywhere. You talk about frustrating!!! Now I have to read about all you happy people in the valley that got NESN and it makes me want to scream! I think I need therapy.
I called customer service to voice my complaint but I ended up even more mad. The arrogance of these reps. The only thing she could do was offer me the NFL network for the special price of 4.99.

No thanks for now but I will probably not be able to hold out past August. They got me by the b__s.
Mike...
I am also from the Shelton area. You sounded like me about two weeks ago. I was so frustrated with the price increases on our high definition cable boxes and the NFL Network rip off. I finally called DirecTV and was hooked up a few days ago. I am now a happy camper. The only thing I was a bit upset about were the lack of Connecticut locals for news and weather. I purchased a ten dollar indoor rabbit ear antenna from Walmart and WTNH-DT comes blasting in. What's even better is that the DirecTV box intergrates your "off the antenna stations" into its guide with all the other stations from the satellite. I gave Comcast a fair chance but it seems they really don't respect the customers they have. Paulie is right. It seems that the Shelton customers (even though Comcast may not be at fault) were treated as second class.

Comcast should give Shelton customers a credit to our bill. We are paying the same price as Oxford or Waterbury which means we are paying for NESN but don't get it. If they can figure out how to eliminate it from our boxes then they should be able to figure out a way to give us a discount!!! How about $5 a month which will pay for the NFL network!!!

Comcast should give Shelton customers a credit to our bill. We are paying the same price as Oxford or Waterbury which means we are paying for NESN but don't get it. If they can figure out how to eliminate it from our boxes then they should be able to figure out a way to give us a discount!!! How about $5 a month which will pay for the NFL network!!!

Although I haven't asked my friend at Comcast about the billing detail related to NESN (and cannot, since she's on vacation until next Tuesday), I do believe they cannot charge you for programming you are not receiving. Also, I do have a feeling that something will be done so that you can watch Red Sox games eventually, be it the waiver finally being granted, or Comcast figuring out a way to get MLB Extra Innings Red Sox games through to just Shelton. I'll try and find out about this come next week.

Well guys, after a bunch of crap, I'm moving back to Prospect, and back into Comcast territory. Comcast adding NESN a few weeks ago does make this un-planned re-move a lot easier to take.

Welcome Back

Welcome Back
Thanks.

When I got home from work last night the AT&T truck was in front of my house preping my line for u-verse. I don't know much about it but this can only be a good thing, right?? Comcast better beware.

When I got home from work last night the AT&T truck was in front of my house preping my line for u-verse. I don't know much about it but this can only be a good thing, right?? Comcast better beware.

Based on a few posts ago by you, I would like to clarify just in case you weren't aware, that you will not get NESN with U-Verse in Shelton.

I realize that NESN is a MLB issue. But I am still unhappy about the $3 increase in the boxes, the NFL network change and the lack of HD channels.

I'm starting to get mail that this is coming to my neighborhood and I looked for a forum on this board dealing with U-verse.. I see other websites and I registered to get information. Does anyone have any knowledge of anything here or planned here?

Anyone know why Comcast doesn't carry SNY-HD? Considering Comcast is part owner of the channel you'd think they'd have the HD channel on all their systems.

Anyone know why Comcast doesn't carry SNY-HD? Considering Comcast is part owner of the channel you'd think they'd have the HD channel on all their systems.

It's very surpising to me that Comast does not offer SNY HD here in the Waterbury area. They actually do not carry it anywhere in CT. I woudl bet that SNY HD will be added before the start of next Mets season.

It's very surpising to me that Comast does not offer SNY HD here in the Waterbury area. They actually do not carry it anywhere in CT. I woudl bet that SNY HD will be added before the start of next Mets season.

Going back through this thread it is always the next season for everything.. :confused:

I guess I expected more from the Comcast takeover of Telemedia. I know they haven't have not been in control for a long time but they knew they were taking over. I would imagine a good business plan would have these things ironed out and I would have expected that they would have been a lot more aggressive in getting stuff rolling so their original install base held. I believe that the old Telemedia install base is crumbling or is just a shadow of the original with all the sat dishes I see. Now with AT&T getting up and running they can only loose more. They have to be aware or they just don't seem to have the marketing strength to understand they need to keep customers.

I had a call from AT&T this week and I made an appointment to install in November. I wanted to get a late install date and I can decide it if I want it. I also need to be sure that I understand the technology and what is best for me to get installed on day 1. AT&T will be 20+% cheaper (for awhile) for actually much more than I have now and I expect it will have a price advantage for quite a while.

I don't want to disrupt my equipment but I guess I'm tired of waiting for them to do things. :(

I should get what I want out of the box with AT&T.. One month of free service so I can compare and then decide. :cool:

Jack

I'm not trying to kiss Comcast's ass here, but I think they've done a lot since their inception in Waterbury.

1. They offer us a better internet connection than Adelphia offered, with speeds that blow the Adelphia service and AT&T out of the water.

2. They have given us their video on demand service, with the most content available from any service provider.

3. They have rolled out Comcast Digital Voice, offering a cheaper alternative to AT&T (although I do not like VOIP, since it relies on my internet and power to be working in order to function).

4. They have added YES HD, SNY and NESN (+ NESN HD), things that Adelphia would not have been able to accomplish. There is obviously a reason for Comcast not offering SNY HD here, as they also do not offer it anywhere else in the state of Connecticut.

And there is more to come from Comcast. We will be seeing tons of new HD channels before the year is out.

Sorry Paulie, Comcast has not impressed me! Price just keeps going up. I was home on Friday working in my basement and I put on channel 163 Country music(don't hold it against me) and screen says call to order this channel. This is the same thing that happened with the NFL network. Comcast is slowly taking channels away and making you pay more to get what you already had.

I called the CSR and apparently I am still being charged under a telemedia package. I can switch to a similiar comcast package and get like 20 more channels for the same price. Great news, right??? Wrong!!! I have 2 DVRS so the "new" comcast pricing for the DVR's is like $13.95 for the first and $17.95 for the second which is like a $15/mo. increase. Why more for the second box??? I was able to hold off on the switch but the CSR said eventually we will be forced to switch. Looks like I'll be returning one of those DVR boxes soon.

And I do hold Comscast reponsible for no Red Sox in Shelton. Maybe I'm not being fair but too bad! If they can figure a way to block NESN, they should be able to figure a way to offer it on MLB package. Am I wrong here?

I am looking forward to learning more about u-verse.

I am paying $117 per month for 2 HD boxes and digital service with HBO being the only premium channel. That is way too much money for just HBO and 2 TV's. I anxiously await U-verse's availability in my neighborhood.

I am paying $117 per month for 2 HD boxes and digital service with HBO being the only premium channel. That is way too much money for just HBO and 2 TV's. I anxiously await U-verse's availability in my neighborhood.

That price must include high speed internet, right? If not, then there's a problem here.

I'm not trying to kiss Comcast's ass here, but I think they've done a lot since their inception in Waterbury.

I don't think you are doing trying to do that. You have developed a relationship with the insiders and you have been extremely helpful. I for one appreciate your posts.

1. They offer us a better internet connection than Adelphia offered, with speeds that blow the Adelphia service and AT&T out of the water.


I will agree that they blow Adelphia out of the water but I really don't expect to see much difference from AT&T except a lower price. You can have 3 MB of bandwidth but I rarely see that unless I do DSLReport. It still is effective bandwidth with where you are going. I routinely send large files and my upload is poor for the price I pay. If I choose the 'Elite' level from AT&T it will be the same as I pay for the basic level I pay Comcast today. Why would they give you anything they want more $$ so you get throttled.. Actually makes sense to me but I don't need to have the best level of service. The files will get there just the same.

I have some reservations about AT&T as I use ssh and that is not supported yet or won't be.. Not sure I have a clear picture on that.. But if I want to use that I can dial an analog line as that is all text.. and works OK at dial-up speeds.

They have given us their video on demand service, with the most content available from any service provider.

Sure.. I would expect that. They are all about providing any content that they can receive $$ for.. The American way.. I'm not being sarcastic just stating a point. After all the only competition has been satellite to this point. It is expensive to get those services because of the boxes. The SD is pretty much free with a long commitment but HD is rather expensive IMO..

They have rolled out Comcast Digital Voice, offering a cheaper alternative to AT&T (although I do not like VOIP, since it relies on my internet and power to be working in order to function).

Again it is the services that generate revenue that they are interested in first. I have a VOIP application use for work (not really happy with it) and my son has it in Milford and it seems OK but there is the power issue and 911. Most people have cell so power isn't really an issue unless your area has frequent major power outages.

They have added YES HD, SNY and NESN (+ NESN HD), things that Adelphia would not have been able to accomplish. There is obviously a reason for Comcast not offering SNY HD here, as they also do not offer it anywhere else in the state of Connecticut.

Some of these things I do not like. True they added SNY in analog on 99. I am a Mets fan and have been since they started. Bacicaly my Dad was a Brooklyn Dodger fan so Yankees is a bad word.. :D

Had YES-HD open for a while but now it is closed. Seems like if we can get SNY in analog why not HD? That confuses me about the sports markets.. Big deal here for me as I don't like the escalating price. You have an HD tier.. to get that you need a HD box and digital service.. each a price and for each TV there must be a box for HD.

If you look at the AT&T package.. you get three HD boxes on your 'whatever service' included and HD is $10 extra. All HD channel that you have access to on you level of service is there.. no extra for Food-HD, HGTV-HD, TNT-HD, Nat Geo-HD.. and so on.. Once you look at that cap on the AT&T price and the escalating price tiers on Comcast the AT&T U-verse gets even more price competitive. The Sports package is $10 additional... for the two lower packages.. To get Comcast HD sports I need the HD tier, Digital tier, rent a digital box and pay for the sports package.. I may be generalizing a lot here but you get what I am trying to type.. to jump to get these things I need to not only buy the service but I need to buy the bottom tiers and that easily runs the monthly bill out to $200 or more.. (I think).. I'm not going to pay that.. My wife and I didn't watch those services when we had them. To add $500 a year for occasional watching doesn't sound like a good deal.

I don't even have a box for HD. I use OTA and the government required available HD access. I know it will get more as they switch to completely digital but I'm guessing they will require me to get boxes. I don't anticipate open channels. My main TV has CC but that is so screwed up I have not been able to get them to get one working. I basically gave up on Telemedia and have not tried Comcast. Not worth the effort.

And there is more to come from Comcast. We will be seeing tons of new HD channels before the year is out.

With no timetable we are going from one rumor to another. Those translate to months and then seasons. Not long they will be suppling me with a bill for a year. In that time basic service extensions are non-existent.

Paulie, I appreciate your input but I guess I need to have a little more. I have been patient. I haven't really decided that I will go with AT&T yet as I have a 11/1/2007 install date (I pushed it out as far as I could) and even if I do install I may come back if AT&T is trash or 'too new'.. I will not pull out my coax and I will install AT&T on a different network. Once my Cat/5 is installed I can go back without too much problem but if they get hit hard enough they will offer me a deal to switch to Comcast.. :rolleyes:

I don't want to just pay Comcast another $30 or $40 a month to get what I will get from AT&T out the door.. Did I mention that I will get a DVR also for the base price with a wireless access point and router? How much does that add to the Comcast bill? Maybe it is really $60 difference.. over a year that is a chunk of change. :cool:

I really appreciate the input, comments and the challenges as this helps my decision. As I understand more about the service it appears that it will not be without glitches but you get those with any leading edge product. AT&T is a leading edge product. I work high tech and understand bleeding edge problems. When Adelphia rolled out the digital cable internet was a problem.. but that has worked it's way out. Frustrating but it finally was fixed. Just took money and I think AT&T has that.

Jack

Going back through this thread it is always the next season for everything.. :confused:

I guess I expected more from the Comcast takeover of Telemedia. I know they haven't have not been in control for a long time but they knew they were taking over. I would imagine a good business plan would have these things ironed out and I would have expected that they would have been a lot more aggressive in getting stuff rolling so their original install base held. I believe that the old Telemedia install base is crumbling or is just a shadow of the original with all the sat dishes I see. Now with AT&T getting up and running they can only loose more. They have to be aware or they just don't seem to have the marketing strength to understand they need to keep customers.

I had a call from AT&T this week and I made an appointment to install in November. I wanted to get a late install date and I can decide it if I want it. I also need to be sure that I understand the technology and what is best for me to get installed on day 1. AT&T will be 20+% cheaper (for awhile) for actually much more than I have now and I expect it will have a price advantage for quite a while.

I don't want to disrupt my equipment but I guess I'm tired of waiting for them to do things. :(

I should get what I want out of the box with AT&T.. One month of free service so I can compare and then decide. :cool:

Jack
Jack.

Are you in Shelton. If so, how did you get info about uverse and getting it installed in November. The price of Comcast is way out of control and i am looking forward to uverse availablity. Any information you have on uverse in shelton would be appreciated.

Jack.

Are you in Shelton. If so, how did you get info about uverse and getting it installed in November. The price of Comcast is way out of control and i am looking forward to uverse availablity. Any information you have on uverse in shelton would be appreciated.

I'm in Shelton. Along RT110.. I started getting fliers in the mail two weeks ago and finally a call from a woman who could answer my questions.. Found interesting info and some good reference on UverseUsers.com (http://www.uverseusers.com/)

I specifically asked for a November install date so I could decide how much I wanted to prepare my network in the house. I still have lots of questions and not much time but I still have a few weeks..

They said I could delay if I really needed more time. :)

i live on rte 110 right near white hills shopping center. I havent heard anything yet from ATT.

I hope that i hear something from them soon. Are you close to where i am in White Hills?

TOM

Hi
Anybody having trouble YES HD 771. I'm getting nothing. YES analog is working (39)

Hi
Anybody having trouble YES HD 771. I'm getting nothing. YES analog is working (39)

http://www.multichannel.com/article/CA6477667.html

Thanks Paulie
First i heard of it.

I'm on the other end just south of Sunnyside School.

If you come down that way you can see the VRAD box (the AT&T Fibre node) on the pole about one block north of the school on the southbound side. Large as a double door refrigerator about 2 feet off the ground.

Till you see one of those within 3000 feet of your door you will not see U-Verse. Lots of houses within 3000 feet of that node. There are three nodes that I know of south of Route 8 on or just off CT 110. They have been working on those boxes for the last few months.

Jack

Thanks Paulie
First i heard of it.

No problem.

Me too, been out since yesterday afternoon.

Oops, read the article, thanks Paulie

I'm starting to ge a little anxious about getting some more HD channels. All other Comcast systems in CT (that have the bandwidth) have Universal HD, M HD, Natiional Geographic HD, A&E HD, HGTV HD, and Food HD. That's six HD channels that we could have, but for one reason or another do not. My friend at Comcast has said there are no dates set for the launch of any of these channels in our area yet. The chances of TBS HD, however, are good. We should see it by 10/1/

Thanks Paulie
Let's hope more are coming

Comcast is now offering 24 month "triple play" bundles in the Waterbury and Seymour areas. I think they're a pretty good deal. Unfortunately, I am not interested in Comcast Digital Voice, and there are no bundles that do not include CDV.

You can read about this here (http://www.dpuc.state.ct.us/DPUCUndocketed.nsf/6e9beec82815c42f85256a61005a47fc/85256a63004def968525735d005f1e57/$FILE/Ltr%20Rickard%20re%20New%20Bundled%20Service%20Offerings.pdf ).

My friend at Comcast just sent me an email, telling me that very soon she will be sharing some specific channels and dates for the Waterbury and Seymour systems. As always, as soon as I hear this info I will share it with you all.

It's looking like we may see a significant number of HD channels added before November. It's looking like we may finally catch up with the rest of the Comcast systems in CT, and then some. This is unconfirmed, but here is a list of the channels we'll likely see by November:

TBS HD
USA HD
CNN HD
Food HD
HGTV HD
Nat Geo HD
A&E HD
MHD
Universal HD

And there will likely be more than what I listed.

Again, once I get confirmation I will let you know!

And there will likely be more than what I listed.

Again, once I get confirmation I will let you know!

I'm looking forward to more HD content, the Voom HD line up would be great. Thanks for keeping us updated Paulie.

- Felix

I'm looking forward to more HD content, the Voom HD line up would be great. Thanks for keeping us updated Paulie.

- Felix

I doubt we'll see the Voom lineup. A year ago the Voom channels would have been a nice addition, however Comacst is more interested in providing mainstream HD channels like TBS HD, USA HD, HGTV HD, etc. They would rather use their bandwidth on these channels, and I cannot argue with them.

On 10/2, Comcast will be adding TBS HD (channel 766) and CNN HD (channel 765). There should be more news on more channels soon.

I was just told by a rep that NHL center ice and NBA league pass are not being offered this year. I am in Shelton.

Does anyone know why this is. Seems kind of odd since they did last year.

Another reason to switch back to DirecTV

I was just told by a rep that NHL center ice and NBA league pass are not being offered this year. I am in Shelton.

Does anyone know why this is. Seems kind of odd since they did last year.

Another reason to switch back to DirecTV

What that rep told you is entirely false. I know people who have already ordered NHL Center Ice on Comcast. If you want to see for youself, the free preview of NHL CI starts today and goes for a week. I don't know where on earth that (I'm assuming Comcast) rep got that from.

As far as NBA League Pass, you can go over to www.indemand.com and see that they are offering it for the 07-08 season.

What that rep told you is entirely false. I know people who have already ordered NHL Center Ice on Comcast. If you want to see for youself, the free preview of NHL CI starts today and goes for a week. I don't know where on earth that (I'm assuming Comcast) rep got that from.

As far as NBA League Pass, you can go over to www.indemand.com and see that they are offering it for the 07-08 season.
the comcast rep said it was not available in shelton. he said it is available in other parts of connecticut. Something to do with not having room. It is not available to order online and it tells you to call comcast and i did. Nobody i have spoken with at comcast has said that the package is available.

Thanks for your input.
TOM

the comcast rep said it was not available in shelton. he said it is available in other parts of connecticut. Something to do with not having room. It is not available to order online and it tells you to call comcast and i did. Nobody i have spoken with at comcast has said that the package is available.

Thanks for your input.
TOM

Check your GAME channels in the 500 range. They should be turned on for the NHL Center Ice preview. Right now they are showing MLB Extra Innings schedules. If you are seeing these channels, then there is some bad information floating around Comcast.

i spoke with another comcast rep out of Boston. He is setting up a ticket for engineers to work on so that he can add Center Ice to my account. Right now they cannot even program it for me because there is no code. He said i will know in 2 days.

Still doesnt look hopefull. I agree that i am getting the free preview and that was my point to them. Why would i get a free preview of something i couldnt subscribe to. Too bad you cannot contact someone in Seymour anymore and get the real scoop!

Just crossing my fingers

Check your GAME channels in the 500 range. They should be turned on for the NHL Center Ice preview. Right now they are showing MLB Extra Innings schedules. If you are seeing these channels, then there is some bad information floating around Comcast.
here is a copy of chat log i had with Comcast online support : NO GO FOR NHL

user Thomas_ has entered room

Thomas(Sat Sep 29 16:57:38 EDT 2007)>I have been on the phone all day trying to order nhl center ice. I have been told so many different things that i am convinced that comcast has no clue what is going on. Who can give me an answer that is authorative and accurate.

analyst MichaelD has entered room

MichaelD(Sat Sep 29 16:57:50 EDT 2007)>Hello Thomas_, Thank you for contacting Comcast Live Chat Support. My name is MichaelD. Please give me one moment to review your information.

MichaelD(Sat Sep 29 16:58:01 EDT 2007)>I appreciate you have chosen to chat with us today.

MichaelD(Sat Sep 29 16:59:28 EDT 2007)>I can help you with that. One moment please while I review your account.

MichaelD(Sat Sep 29 17:02:30 EDT 2007)>I'm sorry, however the NHL Center Ice package is not available in your area.

Thomas_(Sat Sep 29 17:01:20 EDT 2007)>why am i getting the free preview?

Thomas_(Sat Sep 29 17:02:16 EDT 2007)>it was available last year.... why not now?

MichaelD(Sat Sep 29 17:04:48 EDT 2007)>What channel is this playing on?

Thomas_(Sat Sep 29 17:03:24 EDT 2007)>it was on 531

Thomas_(Sat Sep 29 17:03:50 EDT 2007)>same as last year

Thomas_(Sat Sep 29 17:04:31 EDT 2007)>what makes you say it is not available...is there a document that says that or is it that it cannot be ordered in the system.. i have had this problem last year

MichaelD(Sat Sep 29 17:08:17 EDT 2007)>Yes, there is a list that shows what towns this package is available in and Shelton is not listed. Also, if it was available, then I would be able to add the correct codes to your service giving you access to it. However, the codes are not available for your account.

Thomas_(Sat Sep 29 17:08:57 EDT 2007)>why would this be? seems odd to me

MichaelD(Sat Sep 29 17:11:46 EDT 2007)>Did you subscribe to this last year?

Thomas_(Sat Sep 29 17:10:41 EDT 2007)>yes i did...and like i said the free preview is on the same channels

MichaelD(Sat Sep 29 17:16:38 EDT 2007)>I see that you have access to ESPN's Game Plan in your area. This is something that is not available in other areas. Since there is a limited capacity to carry PPV channels in each area, the NHL package is not available.

Thomas_(Sat Sep 29 17:15:52 EDT 2007)>ok

MichaelD(Sat Sep 29 17:17:40 EDT 2007)>I will submit your comments to the marketing group responsible for planning future channel changes. Channel requests such as this one are an important factor in our channel lineup decision-making process.

MichaelD(Sat Sep 29 17:17:50 EDT 2007)>Again, I apologize about that.

MichaelD(Sat Sep 29 17:17:53 EDT 2007)>May I ask if there is anything else I can help you with today?

Thomas_(Sat Sep 29 17:16:29 EDT 2007)>nope

This is complete BS from Comcast. The line about not enough channel capacity is comical!!! The channels are there, and channel capacity is not and has never been an issue.

If you are unable to get any help from Comcast on this by Monday, let me know and I will contact my friend in the Marketing department here in CT. She has gotten strange things like this straightened out before, so hopefully she could at the very least shed some light on this.

Thanks alot paulie......i will let you know as soon as i hear.

TOM

Anybody having an issue with the MLB package. I am in shelton and not receiving MLB game 11 which should be channel 541. I called and was told the package ends at 540, which is wrong and has been all season.

Anybody having an issue with the MLB package. I am in shelton and not receiving MLB game 11 which should be channel 541. I called and was told the package ends at 540, which is wrong and has been all season.

We are incorrectly being blacked out for the Nats @ Phils on 541. Nothing that we can do here. It sucks, because it's a very important game today.

Amazing....there's only 4 games that matter to anybody anywhere today and they can't get them on despite having long ago cashed out checks.

Amazing....there's only 4 games that matter to anybody anywhere today and they can't get them on despite having long ago cashed out checks.

Just so you can focus your anger correctly, the blackouts are controlled by In Demand HQ, not Comcast. In Demand is not sending the game feed to Comcast, so they are unable to give it to us. If we're lucky, they'll figure it out during the game, but I'm not counting on it.

Just so you can focus your anger correctly, the blackouts are controlled by In Demand HQ, not Comcast. In Demand is not sending the game feed to Comcast, so they are unable to give it to us. If we're lucky, they'll figure it out during the game, but I'm not counting on it.

Ultimately my customer relationship is with Comcast. It's their job to stay on top of In Demand, not mine. While it is nice to know that Comcast may not have made a technical error, it's still happening on their watch(pardon the bad pun).

If you look at the program guide, on Wed Oct 3rd the MLB package changes to NHL Center Ice at 6am. So it's possible that for whatever reason Comcast may not allow you to sign up for Center Ice until then.

I know I will be dropping Comcast if I can't get Center Ice as it the only way I can watch the Islanders here in Shelton with Comcast.

Ultimately my customer relationship is with Comcast. It's their job to stay on top of In Demand, not mine. While it is nice to know that Comcast may not have made a technical error, it's still happening on their watch(pardon the bad pun).

Looking around some forums today, it looks like no one got the Phillies game on Extra Innings today, anywhere.

CNN HD (765) and TBS HD (766) are both now showing up in the guide. But, both are dark and neither shows any program data. Let's see if they can get TBS HD up and running in time for the Padres @ Rockies tie-breaker at 7:37!

Just spoke again with comcast and they told me that since Adelphia had the rights to air center ice (not Comcast) in the area, they have not negotiated with in demand to carry it this season. Supposedly they are "working" on it.

Doesnt sound to good here. If you take over a company, wouldnt you think the rights would pass on?

TOM

Just spoke again with comcast and they told me that since Adelphia had the rights to air center ice (not Comcast) in the area, they have not negotiated with in demand to carry it this season. Supposedly they are "working" on it.

Doesnt sound to good here. If you take over a company, wouldnt you think the rights would pass on?

TOM

Again, I think this is BS. I will email my friend at Comcast tomorrow and ask about this.

NHL Center Ice shows up on channel 531-545, showing 2 games tonight on GAME 2 & 3. So I assume we will be getting Center Ice if channels show up.

If they show the games during the free preview week then we should be able to order it, correct? If so we'll find out tonight at 7pm when the 1st game is suppose to be on.

Haven't posted in a long time. Just found out this afternoon that the some of the playoffs weren't on Fox. That's a relief - I don't have to deal with the worst commentators on television now. Anyway my question is now that they are on TBS - does anyone in the Seymour area know if we have those games in HD and on what channel. I got a BS answer from customer service so I came here and looked at your post Paulie. I'll check the guide when I get home. But if you know in the next few hours could you let me know so I can work myself in and out of a frenzy before I get home and watch the Sox.

Haven't posted in a long time. Just found out this afternoon that the some of the playoffs weren't on Fox. That's a relief - I don't have to deal with the worst commentators on television now. Anyway my question is now that they are on TBS - does anyone in the Seymour area know if we have those games in HD and on what channel. I got a BS answer from customer service so I came here and looked at your post Paulie. I'll check the guide when I get home. But if you know in the next few hours could you let me know so I can work myself in and out of a frenzy before I get home and watch the Sox.

Yes. Comcast added TBS HD on channel 766 on Monday. You can watch the Sox in their mastery of the Angels in glorious HD!

Thank God! Hopefully he can focus on blessing the bats of sox and get to informing the Comcast customer services of their own line-up (essh I am soo sorry for that pun) after the play-offs.

NHL Center Ice preview is being shown in Shelton, so I assume we will be able to order it. I'll give it until monday to call and order and give Comcast sometime to figure it all out. Discounted price ($20 off) ends tuesday.

I HAVE NHL CENTER ICE

I worked with the executive office in MA. It took them 2 days to contact marketing and get the sales department to add the codes to the system.

They called me today and confirmed that the order went through.

If it werent for questioning them, we would never have got it.

TOM

I HAVE NHL CENTER ICE

I worked with the executive office in MA. It took them 2 days to contact marketing and get the sales department to add the codes to the system.

They called me today and confirmed that the order went through.

If it werent for questioning them, we would never have got it.

TOM

Glad it all worked out. My contact in Marketing in Berlin hasn't gotten back to me on it yet, so I'll mention to her that it's all set now.

I know all the excuses they were giving you was BS.

I noticed that analog channel 75 has disappeared, no longer transmitting an analog signal which previously showed black and white bars like the rest of the unused analog channels. They did this same thing before they added CNN HD and TSB HD (but with channel 76). A digital QAM scan shows nothing at channel 75 yet as far as a digital signal. But between seeing this and what my friend at Comcast has been saying, we may see some more HD channels added sooner than later. I'll be checking 75 daily to see if they put anything up, whether encrypted or unencrypted.

PaulieORF, do you know of a list of QAM Channels for Comcast (which channel on which station)? I have a TV with a QAM tuner and it sucks having to look for channels when each channel has multiple sub channels.

The TV has the auto-program but I get tons of just black no signal channels and it takes forver to try and find the channel I want.

If not I'll just have to spend a few hours going throught them all, adding and removing them from the tv's channel list.

PaulieORF, do you know of a list of QAM Channels for Comcast (which channel on which station)? I have a TV with a QAM tuner and it sucks having to look for channels when each channel has multiple sub channels.

The TV has the auto-program but I get tons of just black no signal channels and it takes forver to try and find the channel I want.

If not I'll just have to spend a few hours going throught them all, adding and removing them from the tv's channel list.

Not sure about your TV, but mine remaps the local HD channels like: WFSB is 3-1, WVIT is 30-1. There is an unencrypted PPV preview channel, an unencrypted music channel, and currently TBS HD is running unencrypted, but that will not last. I'm not sure what the actualy local HD channel numbers are before they remap.

I was hoping for more channels, but I guess i'd be better off getting a CableCard for the TV (which it supports), although they tend to cause problems with working/not working. TV's not in a great spot for a cable box (hanging on wall in game room) unless I add a shelf up high.

I was hoping for more channels, but I guess i'd be better off getting a CableCard for the TV (which it supports), although they tend to cause problems with working/not working. TV's not in a great spot for a cable box (hanging on wall in game room) unless I add a shelf up high.

Give CableCard a shot. It's dirt cheap.

Analog channel 75 has returned, so it looks like they weren't in the process of getting more HD ready. Oh well!

the nhl network is on channel 124 in waterbury.

Not any news with much solid facts here, but I'm told that we'll see a lot of HD activity between now and the middle of December. No details yet.

So I signed up for DirecTV service, but only one receiver (HR20 HD DVR). Installation is currently set for 11/2. I am not going to be getting rid of Comcast, since I'll only have it on one TV. But what I will be doing is this: Comcast's best shot of trying to catch up with DirecTV's HD is going to be by sometime in December. I will compare the two for the 30 days I have. By 12/2, we should know what Comcast will be doing through the end of the month. If by then I am either not pleased with DirecTV, or if Comcast does not make a good effort to make me want to keep them, then I'll replaced Comcast throughout the house with DirecTV. One big thing for me is being able to watch the Celtics, and with Comcast that's not possible. With DirecTV I not only can watch the Celtics, but will likely be able to watch them in HD pretty soon.

The race is on!

Comcast Tivo in the wild! (http://www.zatznotfunny.com/2007-10/comcast-tivo-in-the-wild/)

Looking pretty nice...Wonder how long until we see this :)

Well, Paulie, I got my HD DTV a week ago, and I must say the HD ofering is staggering in comparisson to Comcast. There is nothing I watch that I can't watch in HD.

Both east and west movie channels for all premiums, ESPN, Discovery (the real Discovery and not HD theater which does not mimic the actual SD channel programming) the networks, you name it. I am over the fact that I don't get CT locals, I get my local news from the Net anyway. I have always had DTV for the football package, Go Chargers! (and Sprout for the little one), I got Comcast about 10 months ago strickly because the DTV HD offering at that time was weak and expensive, now that has changed, I upgraded to the HD gear (HR20 HD DVR).

The DVR is on par with the Comcast DVR (obviously can't hold a candle to Tivo) and there are some quirks and bugs in the software that are being actively dealt with at DTV, and refreshingly, with the participation of an active user community. (see dbstalk.com) Overall, so far, I am digging the HD offering. I fealt that DTV always blew away Comcast's SD channels in quality, so I knew what to expect there.

Also if you go over to DBStalk.com you will see some interesting threads regarding Video on Demand for DTV. That was the only thing that made me hesitate leaving Comcast.

Well, Paulie, I got my HD DTV a week ago, and I must say the HD ofering is staggering in comparisson to Comcast. There is nothing I watch that I can't watch in HD.

Both east and west movie channels for all premiums, ESPN, Discovery (the real Discovery and not HD theater which does not mimic the actual SD channel programming) the networks, you name it. I am over the fact that I don't get CT locals, I get my local news from the Net anyway. I have always had DTV for the football package, Go Chargers! (and Sprout for the little one), I got Comcast about 10 months ago strickly because the DTV HD offering at that time was weak and expensive, now that has changed, I upgraded to the HD gear (HR20 HD DVR).

The DVR is on par with the Comcast DVR (obviously can't hold a candle to Tivo) and there are some quirks and bugs in the software that are being actively dealt with at DTV, and refreshingly, with the participation of an active user community. (see dbstalk.com) Overall, so far, I am digging the HD offering. I fealt that DTV always blew away Comcast's SD channels in quality, so I knew what to expect there.

Also if you go over to DBStalk.com you will see some interesting threads regarding Video on Demand for DTV. That was the only thing that made me hesitate leaving Comcast.

Sounds good. The only thing that could possibly screw me up is a growing tree off in the distance, which seems to block a couple of transponders from 119. The only channels I really care about on that bird are the couple of HD channels and my SD locals for the non HD sets in my house. If I can get those in, then I'm good to go.

I couldn't wait any longer to find out if I could get DirecTV, so I had my buddy (he's an independent installer) come over with his signal meter and a AU9 dish. We were able to get nearly a perfect 100 signal on 99, 101, 103, and 110. However, on 119 it was fluctuating between 0 and 70. We were going through the top of a tree which was blowing in the wind. I need 119 for the SD locals (for the three SD televisions) and for HDnet, ESPN2 HD, etc. So, I cancelled my DirecTV order.

Comcast is now pretty much my only option, unless I trim / cut down a tree.

Here's hoping that the "lots of activity" in the Waterbury area to come by mid-December, includes lots of HD channels.

I've been told to expect the following (plus more!) added by mid-December!

Food HD
HGTV HD
MHD
Universal HD
History Channel HD
USA HD
A&E HD
National Geographic HD

I just got an email from my friend at Comcast, and she tells me that the following channels will be added in early December (probably on the 6th). Enjoy!

A&E HD
Discovery HD (Not HDT, but the Discovery HD simulcast)
Food HD
HGTV HD
Nat Geo HD
History HD
USA HD
MHD
Universal HD

That will put us at 31 HD channels.

Sounds good Paulie.
Thanks

Not as exciting, but here is some news.

The HD channels mentioned 2 posts up will be added on Tuesday December 4th.

Also on that date:

CSPAN 2 will be moved from channel 25 to 189.

The Weather Channel will move from channel 34 to 25.

CSPAN 3 will be added on channel 190.

Not as exciting, but here is some news.

The HD channels mentioned 2 posts up will be added on Tuesday December 4th.

Also on that date:

CSPAN 2 will be moved from channel 25 to 189.

The Weather Channel will move from channel 34 to 25.

CSPAN 3 will be added on channel 190.

Correction:

The changes outlined above will happen on 12/4, the nine new HD channels will come shortly after.

All of my boxes (HD and SD) rebooted overnight, and now the main menu has ugly buttons. Everyone else have this happen? It looks like they tried to do something, but screwed it up.

I don't know about the rebooting, but looking at the menu through my slingbox, the buttons have changed. didn't notice anything else, but didn't really look too much either.

I don't know about the rebooting, but looking at the menu through my slingbox, the buttons have changed. didn't notice anything else, but didn't really look too much either.

The buttons are fugly.

Don't know if anyone will see this tonight, but at 5:11pm, I have just a black screen with no sound on ESPN HD and NESN HD. I checked on all 3 of my HD boxes, and it's the same story. All of them have excellent signal, so I know that's not a problem.

Does anyone know the story about ESPNU. CT football has the 2 biggest games in their history and we don't get to see it. We used to get it on channel 124 I think. Guess it is gone for good. I hate when they take away channels and move other channels to other tiers like NFL network. Did you ever notice that the bill never goes down when they make these changes?

I am looking forward to learning more about AT&T U-VERSE. The big cabinets are being installed in my neighborhood.

Does anyone know the story about ESPNU. CT football has the 2 biggest games in their history and we don't get to see it. We used to get it on channel 124 I think. Guess it is gone for good. I hate when they take away channels and move other channels to other tiers like NFL network. Did you ever notice that the bill never goes down when they make these changes?

I am looking forward to learning more about AT&T U-VERSE. The big cabinets are being installed in my neighborhood.

From the last I've heard, Comcast is not even close to a deal with ESPN for ESPNU carraige. Honestly, I'm suprised by this. However, ESPN is continuing to put more and more big matchups on this channel, and I think eventually Comcast will cave.

Here is the official word:

On December 13th, the following channels will be added:

263 WUTH - Telefutura

On December 18th, the following HD channels will be added:

757 Discovery HD
758 National Geographic HD
759 A&E HD
760 History Channel HD
762 HGTV HD
763 USA HD
767 MHD
768 Universal HD
769 Food HD

The following digital channels will be added:

151 PBS Kids Sprout
190 CSPAN 3
256 RetroPlex
260 IndiePlex

The following channels will move:

The Weather Channel will move from channel 34 to 25
USA will move from channel 29 to 34
CNN Headline News will move from channel 71 to 68
Versus will move from channel 126 to channel 29
TBN will move from channel 78 to channel 95

The following channels will be deleted:

260 Encore WAM
256 Encore Drama
138 Worldwide Shopping

Thanks Paulie

The first post has been updated to reflect the 12/18 HD additions.

Hi
Received a letter from Comcast today. It lists all the changes and additions.
I get the feeling that i just read about the changes somewhere :D

Hi
Received a letter from Comcast today. It lists all the changes and additions.
I get the feeling that i just read about the changes somewhere :D

You hear it here first! :-)

I emailed the list of changes to my brother the other day. After he received the letter from Comcast he calls me and wants to know how i knew about the changes. I said: If i tell you then I'll have to kill you.;)

I emailed the list of changes to my brother the other day. After he received the letter from Comcast he calls me and wants to know how i knew about the changes. I said: If i tell you then I'll have to kill you.;)
Haha, nice.

Tell him to join AVS!

Looking for a little info on cable cards.

I called Comcast and they told me i'll be able to just go to my local office (Seymour) and pick one up and I don't need to have someone come out, is this true? Last time they told me I needed to have someone come out.

Since it's only one way comunication does that mean when channels are updated like we have coming up on the 18th that the card needs to be reprogrammed to get the new stations? Do they just send down the info to the card (without verification back) or do they require you bring it in for updating?

Thanks for any help you can give.

Looking for a little info on cable cards.

I called Comcast and they told me i'll be able to just go to my local office (Seymour) and pick one up and I don't need to have someone come out, is this true? Last time they told me I needed to have someone come out.

Since it's only one way comunication does that mean when channels are updated like we have coming up on the 18th that the card needs to be reprogrammed to get the new stations? Do they just send down the info to the card (without verification back) or do they require you bring it in for updating?

Thanks for any help you can give.

I'm fairly certain that they will not let you pick up CableCards at the local office. You will need to schedule installation in order to get them.

And to answer your other question; yes, you will see the new channels mapped at the same time they are made available for customers who rent receivers.

Anyone else have CBS and FOX HD blacked out? I can't see the football games in HD!

This is the 2nd week in a row I believe.

Anyone else have CBS and FOX HD blacked out? I can't see the football games in HD!

This is the 2nd week in a row I believe.

No problems in Prospect.

When you say they are blacked out, are they black screen with no sound, or "not authroized"?

Also, what did the channels look like earlier today, were they working then?

No sound and no video.. But the standard def channels are working no problem. Nothing written on the screen.. Almost like a baseball game being blacked out, but it works on the standard def.

I don't remember specificlly watching the channels earlier today, but I assume they were ok or I would have noticed while flipping through.

Working in Naugatuck.

No sound and no video.. But the standard def channels are working no problem. Nothing written on the screen.. Almost like a baseball game being blacked out, but it works on the standard def.

I don't remember specificlly watching the channels earlier today, but I assume they were ok or I would have noticed while flipping through.

Do this...

Tune to WFSB HD or WNYW HD. On your receiver, push and hold the SELECT button on the box (not the remote) for a few seconds until the mail light starts to blink on the front of the receiver. While it's blinking, press the INFO button. Look under "RF Parameters" for the dBmV value in the first column, and report that back to me.

Tuner 1: 507.000MHz 2 dBmV 0/sec[avg]
FDC: 75.700MHz 5 dBmV 0/sec[avg]
RDC: 26.000MHz 24 dBmv 698uSec

Hope thats what you were asking for!

Thanks

FYI CBSHD keeps cutting in and out.. both video and audio.. But ABCHD and FOXHD are both out 100% of the time..

Tuner 1: 507.000MHz 2 dBmV 0/sec[avg]
FDC: 75.700MHz 5 dBmV 0/sec[avg]
RDC: 26.000MHz 24 dBmv 698uSec

Hope thats what you were asking for!

Thanks

Although 2 dBmV is not a bad level, your other comment about picture breakup, and others being completely out sounds like you are having some other sort of interference. Check all your connections and splitters, and make sure they are all tight.

If you can't get results, you're going to have to place a trouble call with Comcast.

Anybody else having an issue where the bottom of Discovery Channel HD (757) seems to be clipped? I've noticed this during commercials where there is a phone number at the bottom of the screen. I can barely make out the number because the clipping is so bad.

Anybody else having an issue where the bottom of Discovery Channel HD (757) seems to be clipped? I've noticed this during commercials where there is a phone number at the bottom of the screen. I can barely make out the number because the clipping is so bad.

This is how Discovery presents SD material. They actually crop the screen a bit, so you'll notice there is a wider picture, and skinnier sidebars. It's similar to how CPTV shows SD on their HD channel.

Hey, has anybody been having a problem with choppiness on both 718 and 707 for the past week or so? It is intermittent.

I have the same problem on channels 707, 718,758 and 767. Comcast is sending a technician on Sat.

I recently learned that I can't access HD channels with DISH so I plan to switch to Comcast. I'm in Shelton and the channels most important to me are NESN, ESPN News, and Noggin (for my 2-year old). It looks like the Digital Classic package would work for me. Can anyone confirm this? Also any advice before I call to make the switch would be appreciated. Thanks. Just found this forum and I find it very informative.

I recently learned that I can't access HD channels with DISH so I plan to switch to Comcast. I'm in Shelton and the channels most important to me are NESN, ESPN News, and Noggin (for my 2-year old). It looks like the Digital Classic package would work for me. Can anyone confirm this? Also any advice before I call to make the switch would be appreciated. Thanks. Just found this forum and I find it very informative.

It is important for you to know that Comcast does not carry NESN in the town of Shelton.

It is important for you to know that Comcast does not carry NESN in the town of Shelton.

Thanks. Didn't realize that. Any reason why? I was going by info. on Comcast website. Definately throws a monkey wrench into my plan.

Hey, has anybody been having a problem with choppiness on both 718 and 707 for the past week or so? It is intermittent.

I've had the same problem for a month with 4 techs here throughout the month. Finally got 707 and 718 working and now 703 is out.

GO figure

Anyone else getting Cinemax, HBO, Starz, and Showtime HD at the moment?

I also seem to be missing a coule of channels.. I thought we got HGTV and A&E.

Chris,
Thanks. Do you think the technician actually fixed anything at your house because now my CBSHD is out as well. I'm going to give them a call but I'm thinking this is a problem somewhere further up the line.

Hi
I'm trying to get the unscrambled HD channels coming thru the cable hooked directly to my tv. When i first got this set 11 months ago i was able to get them. I then starting using a HD box. This tv was replaced and moved it to another room. I did the auto scan 5 times and nothing. Does anybody have an idea about this problem. Thanks

CBSHD is out as well. Its been out on both of my HD receivers for about 2 weeks!

Hi
My problem is taken care of. I was just doing it wrong. DOH!
No problem with CBS HD here.

anyone have a QAM channel list? im curious as to what is available to me, in shelton.

im currently receiving the following HD channels, though CBS isnt working well any more.

is there a way to get more? autoscan doesnt seem to pick any more up. am i limited by my pio 5080 tuner?

Thanks!

115.1 WFSB (CBS)
115.4 WFSB (CBS) Weather
30.1 WVIT (NBC)
30.2 WVIT (NBC) Weather
20.1 WTXX (CW)
24.1 CPTV (PBS)
71.1 WNYW (FOX)
71.2 WABC (ABC)
71.3 ABC News/Weather?
71.4 ABC News/Weather?

Hi guys,
I just wanted to give you an update on the reception problems I was having with my hd channels. Comcast recently reconfigured a bunch of stuff to reconcile bandwidth for channel expansion. This led to a "weaker" signal coming into my home that exposed any sort of bad connection.

The technician came out and replaced all of my connections at the splitters an walls and everything is ok now.

But now just this week I am having trouble with the volums of some of my HD shows. The commercials are normal volume but the actual programming is way lower than normal. Anybody else experienc ing this?

Spoke to my friend at Comcast for the first time in months, got a little bit of info.

SciFi HD and Animal Planet HD will be added very shortly in Waterbury and Seymour, with many more HD channels expected to be added in the Spring.

There are currently no plans to add SNY HD in any Comcast system in CT, but they are talking about it.

Channel realignment for Waterbury and Seymour is not a high priority, so it may be quite some time before they even announce plans to do so.

That's it, have a nice day!

Thanks Paulie

What does everyone think the chances are of getting SNY HD? SNY has bad picture quality on my 57" hd tv. I deal with it anyway cause i love the mets, but watching the mets in hd would make my life complete.

What does everyone think the chances are of getting SNY HD? SNY has bad picture quality on my 57" hd tv. I deal with it anyway cause i love the mets, but watching the mets in hd would make my life complete.

I'm not an expert, but I'd say there's a 75% chance that SNY HD will be added by the start of the season.

Ok, another disappointment in Shelton this morning. Went to turn Red Sox game on (ESPN2) and it was blocked out. Why would MLB do that?

Ok, another disappointment in Shelton this morning. Went to turn Red Sox game on (ESPN2) and it was blocked out. Why would MLB do that?

Here's the deal with Red Sox in Shelton. MLB designates all of New England with the exception of Fairfield county as Red Sox territory. Shelton is in Fairfield county, and although they are served by Comcast in Seymour (which is in New Haven county) MLB (and mainly the Yankees, Mets) denied Comcast's waiver request to offer NESN in Shelton. Therefore, Comcast was forced to do some advanced stuff in order to prevent their NESN signal from mapping into Shelton.

Now, the reason that the Red Sox are blacked out on channels like ESPN, ESPN2, and MLB Extra Innings in Shelton is because of technical limitations. You see, it is possible for Comcast to block a channel (NESN) from mapping into Shelton, but it's not possible for Comcast to give you a different feed of a channel like ESPN, ESPN2, MLB Extra Innings. Therefore you receive the rightfully blacked out feeds that are intended for people who live in New Haven county, expected to watch these games on NESN.

So basically it's because of technical limitations, as well as MLB, Yankees, and Mets who denied Comcast's request to give you NESN in Shelton.

The only way you can watch the Red Sox in Shelton is to get DirecTV, and to purchase the MLB Extra Innings package.

i fail to see the problem. comcast is doing you a favor - why ruin your set with the sox when you can watch blue stripes in HD glory? :)

thanks Paulie for the explanation. I'm a Met fan anyway but I love baseball and the more options I have to see a game the better. I can't believe that MLB wouldn't make an exception and make sure everyone can see the opening day game. I'm hoping for SNY HD soon. Also, UVERSE has been offered to some folks within a mile of my house so I assume they will be contacting me soon with their offer. I don't know much about them yet but plan on doing some research soon. Have you heard anything good or bad?

thanks Paulie for the explanation. I'm a Met fan anyway but I love baseball and the more options I have to see a game the better. I can't believe that MLB wouldn't make an exception and make sure everyone can see the opening day game. I'm hoping for SNY HD soon. Also, UVERSE has been offered to some folks within a mile of my house so I assume they will be contacting me soon with their offer. I don't know much about them yet but plan on doing some research soon. Have you heard anything good or bad?

I do think that SNY HD will be added, possibly within the week.

I don't know anyone who has UVerse. From what I hear though, I would wait for UVerse to settle in. One big problem for me is the fact that you are only allowed one HD stream at a time. Meaning that if you have two HD receivers, only one can watch HD at a given time, and if you have an HD DVR recording and HD program, you cannot watch another HD program at the same time.

I do think that SNY HD will be added, possibly within the week.

I don't know anyone who has UVerse. From what I hear though, I would wait for UVerse to settle in. One big problem for me is the fact that you are only allowed one HD stream at a time. Meaning that if you have two HD receivers, only one can watch HD at a given time, and if you have an HD DVR recording and HD program, you cannot watch another HD program at the same time.

I got confirmation today that SNY HD wil not be available by opening day. Comcast is actively working on an agreement, and hopes to do so sooner than later.

Thanks for the update Paulie.

Hi all - been a while since I posted here, but I went through some pretty big problems this week with Comcast's customer service I wanted to share with you.

I'll try to summarize the sequence of events as best I can.

Sat ~1:00: My cable was disconnected while I was napping after a long 3rd shift. Woke up about 1 to find that it wasn't working at all. The box wasn't deactivated - there was no signal at all so I assumed form the start it was a network problem. After a few hours my wife called Comcast to find that out service had been completely disconnected from the pole.

The actual quote from the Billing Department CSR was that it was their fault due to a "billing glitch." Basically, a few months ago the bill was somehow underpaid by $15.00. Normally, the first $15 from the next month's payment would be applied to it and that month would be short. For some reason, though, according to the CSR that $15 was never made up for and after 55 days the system automatically scheduled a disconnect. No turn off notice, no phone call, the box was never de-authorized.. According to the CSR all of the above should have happened... they apologized, supposedly wiped the $15 debt, waived the reconnect fee and scheduled a reconnect for Wednesday.

That's right... 5 days later. The wife complained and even asked for a supervisor but got nowhere. "This is how it works." When Direct TV is mentioned one of the several people she spoke to actually told her "You'll still need us for high-speed internet and won't have Direct installed by Wed." Thinking 5 days without TV or internet wouldn't hurt the kids we reluctantly agreed and chalked it up to bad luck. This is where things went WAY wrong.......

Wed 8:00 AM - Wife calls Customer service to verify the appointment. "Between 12 and 5 someone will be there to reconnect you."

9:00AM - While at work I get a call on my cell phone. I get the message a few hours later, "Since you are no longer a Comcast Customer you must return all equipment or be charged for it."

11:30AM - My wife calls again about the message. She is told not to worry about it, it is just an automated process. She asked to verify the appointment once again since it was an automated process that got us in this boat to begin with. "Yes - you have a reconnect scheduled between 12 and 5."

5:30 PM - No cable yet. She calls again and is told that the account is re-activated so the tech must have been to the house. My wife tries to tell the CSR that he wasn't, but gets nowhere.

"I just have to reauthorize your box. Hmmmmm... it's not answering. You have a problem with he converter box. I can get a tech out there on Monday."
"No. My box is fine. I have no cable on a TV without a box and no internet. You tech was never out here today to reconnect it."
"OK. Friday"
"No... I called twice already and was promised today. I want someone out here tonight."
"Hold please......... OK - I just talked to the dispatcher and there are techs in the field. I called the tech and he said he was already out there to connect you but might be able to come back out again later tonight."
"I want to hear that he will be here tonight."
"Hold please...... OK. I just called again. They will be there tonight. It may be a while, though."

Still there, readers?

7:15 PM - Wife calls again and is told we have an appointment on Friday for a bad converter box and that there was no way she was told someone would be there tonight. Again, fairly calmly, my wife expresses her extreme displeasure at being lied to. The CSR puts her on hold. When she comes back she says she is trying to schedule us for an earlier appointment.

"No. I want my cable on tonight. Not Friday, not tomorrow. It's your company's "billing glitch" that got it disconnected, I was promised it today, and I was lied to by a CSR."
"Hold please...... OK. My supervisor is calling the local office now. I can't promise someone will be out there tonight, but we are trying. Can I call you back in 15 or 20 minutes with an answer?"
"Yes. Thank you very much"

8:15PM - An hour later no callback. The wife makes her final call.
"We don't do callbacks and you already have an appointment for Friday for a bad converter box. Is there anything else I can help you with?"
"For the last time, my converter box isn't bad. My internet and tv without a box aren't working either. No one came out to reconnect me today."
"Your internet is out, too? OK - that's different. Hold on...."
"A new voice on the phone, "Internet tech support, can I help you?"
"You're joking... can I speak with a supervisor please?"
"Supervisor..."
My wife goes over everything AGAIN.
"Well you already have an appointment for Friday. The tech should be able to help with your internet, too."
"You are not listening to me... I don't"
He cuts her off - "You have an appointment on Friday, there's nothing else I can do."
"OK... please listen for a second. The problem with my cable is that someone was supposed to...."
"I don't have time for this. We'll be there Friday." AND THEN HE HANGS UP ON HER!

Finally, I call. I ask immediately for a supervisor and start getting the runaround and pressed for details so I ask for the CSRs name and employee ID. She doesn't give up so I keep her on the phone for 15 minutes while I go over everything that happened very slowly. Needless to say I get a supervisor almost immediately after.

At last progress was made. The guy apologizes profusely for everything. Explains that the dispatchers office is closed (Its now almost 10) and that there's no way anyone can get here that night. He spends a lot of time taking notes and then submits and emergency ticket to the local office. He also goes ahead and schedules 2 appointment for the next day - 1 morning and 1 afternoon so we are now covered 3 times.

The cable was back on by 10AM. the tech comes inside and starts to pull the box out. My wife tells him it's probably not connect out side.... and it wasn't. In and out in under 5 minutes.

When the mail arrived in the afternoon I had a bill from Comcast for $472.00 for unreturned equipment. I can't even bring myself to call them back about it.

Any suggestions on what I can do about this treatment? Anywhere I can call to lodge some sort of official complaint besides AVS? :) Days later I'm still fuming about the repeated lies form CSRs and my wife getting hung up on. It's so frustrating that I'm locked into only one option, though. Sat isn't even an option for me due to obstructions.

Brian - easy answer - check if uverse is available at your address yet. :)

im tired of comcast stiffing myself and everyone i know. ill sacrifice speed just to drop comcast at this point.

Hi
Can anybody tell me which buttons to push on the SA8300HD box to get into the menu. I just hooked up an Onkyo 605 receiver to the cable box and my PS3 via HDMI. The blu-ray movies look and sound great. The picture coming from the Sa 8300 is great but , I can't get any sound. The receiver says no audio signal. I wonder if there is something in the cable box blocking the audio. I did switch around the HDMI cables and that didn't help.