I can hear a *very* faint buzzing sound if i put my ear up to one of the side vents, but i had to shut everything else off in my room to hear it and I cant hear it sitting in front of the TV, Even up close.

Thanks. This is the sound I'm hearing. I generally can't hear it unless everything is off (A/C fan, refrigerator, computer, etc.), including the TV volume. When everything is off, I can hear it from 12+ feet away even though it is a "faint" sound.

I contacted the local retailer and showed them pictures of the damaged TV. To my surprise, they soon after quickly refunded me the full cost of the stand that broke AND the total amount that I paid for the TV and the accompanying extended warranty. I'm very pleased with the way that they handled it.

I may just elect to deal with the discoloration until I can pick up a SED TV in a few years.

Does this mean you got a full refund and was able to retain the damaged set at the same time? That is really something.

Yes, those corner discolorations take detract from some of the beauty of the set and it's a shame you can no longer get hold of a brand new one. As an alternative, however, I've seen the Sony 32" and 40" LCDs. While not the 960 they both exhibited very impressive picture quality (including the black levels). The 40" set is now going for less than $3,000 and the 32" set probably a little more than the refund you received. Instead of getting an ED TV down the road you might want to consider these models now or in a few more months when the prices might drop even more.

Good luck.

A question for everyone:

How many of you have had the 960 for close to 2 years without any problems/glitches whatsoever?


Two plus years and absolutely NO problems --- "knock on wood!!!"

25 months with no problems except i do have the buzzing sound that started about a year ago,went to a couple of places that sold this set and heard the same buzzing on the sets they had on display.Still love the picture and features this set has.Iam just going to keep it until something breaks then replace it with a lcd display.I feel i have gotten my moneys worth for the past two years of owning this great set.

I was cleaning my screen yesterday, with a dampened cloth as suggested, and half of the Non reflective coating came off on the left side. At nite you cannot even tell, but during the day it just looks like crap. I am in touch with service and so far no one knows what to do.
Mine is just over a year old.

I was cleaning my screen yesterday, with a dampened cloth as suggested, and half of the Non reflective coating came off on the left side. At nite you cannot even tell, but during the day it just looks like crap. I am in touch with service and so far no one knows what to do.
Mine is just over a year old.

You have the "N" model, right?

Were you using any cleaners, or just water? strange. I've heard of it coming off but I think it was with a chemical cleaner.

Were you using any cleaners, or just water? strange. I've heard of it coming off but I think it was with a chemical cleaner.

Just to restate for the record: DO NOT USE ANY CHEMICAL SUBSTANCES ON THE TV!

Thanks for the advice on my 1st post in this thread. I was able to locate a 960 locally from a private seller. 2 yrs old and in perfect shape. Previous owners stated it had been used very little and I'm inclined to believe them. $850 w/ stand.

I've had the 960 for over a month now. It has the best PQ I've ever seen. It's been on every day so far and has been flawless (save for minor geometry issues - bowing out in upper left-hand corner and to a lesser extent upper right-hand corner). Definitely reference quality HD and DVD (perhaps studio monitor quality?). SD is better than on my old set, especially on the HD channels. Like most high-end components, the 960 absolutely reveals the quality of your sources.

My settings: Pro, Pic 32, Bright 36, Color (31) and Hue Default, Sharp 0, ClearEdge Off, HDMI connection from cable box. Color temp for me is Neutral, Color Axis at Default. Yes, these settings emphasize the aforementioned red push slightly, but they are preferrable to me. I find skin tones to look a bit jaundiced on Monitor and I've grown used to the red. I actually find it amazing that this tube can produce such vivid colors. Have you guys seen the Mitsubishi HD commercial? A pro calibration is defintely in order though for true color accuracy, sometime down the road.

I compared LCD and Plasma PQ after a month of 960 viewing. The only sets I saw that could compare were the Pioneer Elite plasmas. Big is nice, yes, but the 960 with its remarkable clarity and detail still produces a better 3D effect to my eyes.

Thanks for all the input on this thread. I read the entire thing - seriously.

P.S. I freakin' love this TV. I stare at it every day in complete awe. :) I do find myself tuning-in almost exclusively to HD sources now, however.

Edit: Wanted to add that I've had the 960 hooked up to a PS Audio High Current Ultimate Outlet from day 1. This is a non-limiting line conditioner/surge protector that produces as much power as a wall outlet. I have had no problems whatsoever de-gaussing or on power-up.

Just to restate for the record: DO NOT USE ANY CHEMICAL SUBSTANCES ON THE TV!



Ok, no, I wasn't using any cleaners. Its just weird that the coating only came off on the left side. It just looks aweful. Now that the damage is done, does anyone know of a cleaner that would actually remove the non reflective coating all together?? This would actually work for me if its doable. The left side without the coating still produces a beautiful picture.

Any ideas?

Oh and NO I don't have the N version.

Mine is the 2005 KD-34SBR960.

Strange, Oh I have the same 960 version. Weird that it came off.

Another poster once said he removed his film accidentally too, it lightens up the dark screen. I think he was pulling off a sticker or something.
I don't know what you should use, I guess whatever you did before. Yea, I don;t think it hurts it to be removed.

Strange, Oh I have the same 960 version. Weird that it came off.

Another poster once said he removed his film accidentally too, it lightens up the dark screen. I think he was pulling off a sticker or something.
I don't know what you should use, I guess whatever you did before. Yea, I don;t think it hurts it to be removed.


I actually like the way the side without the coating looks better. I would love to be able to get the rest of it off, but like I said it only came off on the left side. I figured WTH, Some of it has come off Ill just remove all of it, but I will be darned if any cleaner I try even makes a dent it it. I don't understand why only "some" of it came off and I wasn't even using a cleaner.


If only I could find the magic cleaner.

I have used "Goof Off" on tough adhesives. Check goof-off.com for info.

Good luck.

Funny you would suggest that, I just got back from the local hardware store with this exact product. I now have all but about 1/4 of my screen clear of the coating. Man its slow going and a lot of rubbing but this stuff is actually working.

Thanks.


Ok, I have now spent 4 hours applying and rubbing and buffing. Its dark now. Im done with this project for tonite. I am going to go buy more Goof-off tomorrow as there is still a trace of the coating on the right side. I can only see it with the TV off. With the TV ON......................maybe its just cause I worked so hard today cleaning it, but I swear my picture looks way better without the Non-reflective coating.


DO NOT DO WHAT I DID. Much of my coating came off just doing the normal cleaning of the screen, I don't have an explanation why. I had a decision to make. Ignore it or find a way to remove it. Im still working on removing it. Im not dissapointed in my choice, tho it is still a work in progress.

Ok, I just have to say one thing. The cleaning regime as suggested by Sony is accurate. However, based on what I just went through. For some reason, the coating on the left side on my particular TV was simply not as bonded to the screen as was/is the right side. The left side coating came off with a soft cloth and water. The middle/to right side coating seriously required the aggressive cleaner suggested and used. Lets just say, the only reason I even had to deal with this was because of how easily the coating came off on the left side. By contrast, removing the coating from the right side has been a bitch and a half. Meaning..........Im guessing not too many people will have to deal with what Ive been going thru. The coating is NOT, repeat, NOT easy to remove if bonded to the screen properly. Im pretty sure, mine is a minority case.

Let us know if you really think it looks better without the coding. Also, how much more reflection do you get during the day with it off?

BTW, I thought it was only the "N" model that had the coating????

Be careful not to get the GoofOff on any of the plastic, and be sure to clean it off thoroughly if you do. Products like GoofOff can discolor or even "melt" some plastics, so be careful during "Round Two" of coating removal.

The N model is the newer model and does not have the coating, likely because of this very problem.

Yeah I had to be careful around the plastic. Well Ive hit a brick all. The stuff worked great and removed virtually all of the coating except for some smeary stuff on the far right hand side of the screen that simply refuses to come off. Any suggestions?

Yeah I had to be careful around the plastic. Well Ive hit a brick all. The stuff worked great and removed virtually all of the coating except for some smeary stuff on the far right hand side of the screen that simply refuses to come off. Any suggestions?

You may want to try some glass polish from an auto store. But test it in a very small corner first. It has "grit" in it to smooth out tiny scratches.

Oh and NO I don't have the N version.

Mine is the 2005 KD-34SBR960.

This may be the cause of your problem. Do you have a bootleg set or is that a typo. Shouldn't it be a 34XBR960? :)

This may be the cause of your problem. Do you have a bootleg set or is that a typo. Shouldn't it be a 34XBR960? :)

Thats funny. Yes it is indeed KD-34XBR960 :)


Ill try the glass polish stuff.




Does anyone know if the front of the screen is the actual CRT or a piece of glass in front of the CRT? That would be awesome if I could just get a new piece of glass but Im betting its the actual CRT.

I called Sony today to ask about getting someone out here to get this 960 right.
I told them it was way out of convergence and the focus was a little soft. They said "does it have a flash focus button? If so, try that".
I don't see any such thing, nor any mention of it in the manual. What's the story on it?
To my eye, the CRT looks weak, but we shall see. This was an open box set at CC, with a build date of Dec 2004, and I took it because it was the last one in the state that they had and told me they couldn't order any more from Sony....so this one has got to be made right!
Has anyone had any luck with Sony authorized service being able to get these things looking proper in the field?
thanks

IThey said "does it have a flash focus button? If so, try that".
I don't see any such thing, nor any mention of it in the manual. What's the story on it?That was an "auto-convergence" feature on the CRT RPTV. Nothing to do with your DV CRT.

I called Sony today to ask about getting someone out here to get this 960 right.
I told them it was way out of convergence and the focus was a little soft. They said "does it have a flash focus button? If so, try that".
I don't see any such thing, nor any mention of it in the manual. What's the story on it?
To my eye, the CRT looks weak, but we shall see. This was an open box set at CC, with a build date of Dec 2004, and I took it because it was the last one in the state that they had and told me they couldn't order any more from Sony....so this one has got to be made right!
Has anyone had any luck with Sony authorized service being able to get these things looking proper in the field?
thanks

You can try the focus adjustments in the service menu, especially overall focus (I believe QDPC), but the adjustments can only do so much. I just recently got a new 960, and and really lucked out with the focus - it's really excellent even at the edges. Prior to this, I owned the 30XS955, and the focus was not as good even after significant adjustments. This suggests to me that how the focus is calibrated during manufacturing may be the most critical, so I would call out a service tech if the SM adjustments don't yield significant improvment.

I got into the service menu, and did a little tweaking with the focus and convergence with Ken's test signals.
The focus is marginally better, but still not anywhere what it should be. At this point, I don't want to do any hole drilling in the back panel and go in and adjust the "big" focus control. It really looks like a weak CRT to me. This thing was on the floor at CC in "vivid" mode for at least the last 8 months since I've been shopping for one of these.
I scheduled a Sony service visit for Monday. We'll see if they can get it right....

Decharo:
I went to the Po and purchased five casters((3) locking for the front, and (2) non-locking for the back). I can pull it away from the corner and make any connections I want then roll it back in. Along with improving the mobility of the TV it also elevated it up a few inches more and now the height is fine.

Forgive my ignorance, but what's "the Po," and how did you attach the casters to your Sony stand?

Hello everyone, I'm new to the forum and hoping for advice regarding a deal I have found.

Due to the forum rules I suppose I can't post an exact amount, but my Fry's Electronics has a 960N floor model selling for less than $700. The unit is in very nice physical condition and looks almost brand new. I have no idea what these sets are going for since they're basically not made anymore, so if someone could tell me if that is a good deal I'd be most appreciative.

I'm a bit apprehensive about buying a floor model, but for the price it's hard to look the other way. I had them place it on hold for me and I'm wondering if it's some kind of "OMG why haven't you bought it yet" kind of deal. Thanks everyone!

Joe Young

Hello everyone, I'm new to the forum and hoping for advice regarding a deal I have found.

Due to the forum rules I suppose I can't post an exact amount, but my Fry's Electronics has a 960N floor model selling for less than $700. The unit is in very nice physical condition and looks almost brand new. I have no idea what these sets are going for since they're basically not made anymore, so if someone could tell me if that is a good deal I'd be most appreciative.

I'm a bit apprehensive about buying a floor model, but for the price it's hard to look the other way. I had them place it on hold for me and I'm wondering if it's some kind of "OMG why haven't you bought it yet" kind of deal. Thanks everyone!

Joe Young

Nah, wouldn't bother with it ... you can do way better than that ...

Which Fry's is this again ? :p

Well I took a look at it again today and noticed that the man. date was October of 2005, so it is approaching a year old. I also notice the convergence was WAY off in the top right corner mostly vertically. As far as I know vertical convergence isn't easy to adjust so that was basically a deal breaker for me. It's a shame, because the geometry on this set looked almost perfect. The letterboxing was absolutely straight and there were no noticible bows or warps. Ahh well, we can't win them all I guess.

folks:

i have a 960 and currently subscribe to TW basic cable service for 11 bucks a month. for that, i get the usual assortment of channels AND, through my QAM tuner, all of the five networks in HDTV (PBS, NBC, ABC, FOX, CBS).

my question is this: if i upgrade to digital cable, can i split the TW cable and: (1) attach one strand to a cablecard and use my 960's cablecard slot, and (2) use the second strand to hook up to the 960's 75-ohm CABLE TV antenna connection? (Please note: i am aware there is a second, "regular" 75-ohm antenna connection but it has nothing to do with my inquiry here).

why would I want to do this, assuming it can be done? Because quite often, in my area in raleigh, nc, the "Basic" cable tier and the "OTA" HDTV QAM offerings are frequently expanded on a test basis to include things like TNT-HD, ESPN-HD, etc. And sometimes for months at a time.

thus, has anybody else ever split their incoming TW cable between a cablecard connection and a 75-ohm connection at the cable antenna input? does using a cablecard require you to choose the cable TV antenna on the remote? I would assume that if it does, my idea for splitting will not work.

just fyi: i've tried to ask TW this but they have no clue what i'm even asking (or are pretending to have no clue)

thanks much for any help you can be...paul

Decharo:


Forgive my ignorance, but what's "the Po," and how did you attach the casters to your Sony stand?

Garvey,
Sorry for the slang, but "the Po" = Home Depot. I purchased 3/4" round head screws (think they were sheetmetal type with #3 phillips tips). Drilled pilot hole in base first and then drove screws in with a cordless drill.

Originally I had planned to make a subbase with 3/4" MDF and attach casters to that and then attach subbase to stand, but after acquiring stand I found that was not necessary. The base is thick enough to attach casters directly to.

Greetings gentlemen. I am a new proud owner of a Sony KD-34XBR960. I've had the tv for about a week and found these forums after a quick google search. I must say that i am impressed with wealth of knowledge available here. My set has had no problems and i am extremely pleased with the quality of the picture. :)

I am a new proud owner of a Sony KD-34XBR960. I've had the tv for about a week and found these forums after a quick google search. I must say that i am impressed with wealth of knowledge available here. My set has had no problems and i am extremely pleased with the quality of the picture. :)

Welcome MCJ. Doesn't it feel great to be part of an elite group? Before purchasing my 960, I did quite a bit of research, including AVS, Consumer Reports and CNET. A great investment for years to come.

Another Proud owner!

Thanks for the welcome Chorgey. Yes it does feel great. I was shopping for a new tv to replace my aging 32' Sanyo sdtv and came across some reviews online. The cnet review is the one that really sold me. I got the tv and the matching stand for $700, from a mom and pop home theatre store in my hometown.

Hey everyone. Just got the Toshiba HD-XA1 HD DVD player for my 960. Also bought 'The Chronicles of Riddick' for it. I have to say, this is the finest HD picture I have EVER seen!!!! I'm quite familiar with the 'Riddick' movie from DVD, as well as seeing it on HD cable. And this is a noticeable difference in picture quality. No pixelation/aritifacts when seeing explosions, fast motion and the like. It's amazing at all the detail that shows on close-ups and also things that are distant! Sound seems cleaner as well! Highly recommended! Now I just need an ISF calibration done to be complete!

Hey everyone. Just got the Toshiba HD-XA1 HD DVD player for my 960. Also bought 'The Chronicles of Riddick' for it. I have to say, this is the finest HD picture I have EVER seen!!!! I'm quite familiar with the 'Riddick' movie from DVD, as well as seeing it on HD cable. And this is a noticeable difference in picture quality. No pixelation/aritifacts when seeing explosions, fast motion and the like. It's amazing at all the detail that shows on close-ups and also things that are distant! Sound seems cleaner as well! Highly recommended! Now I just need an ISF calibration done to be complete!


I vouch for this and agree 110 percent. Both Riddick films are easy demo/show off material for HD-DVD and HD in general right now.

Just wait until you get that ISF job done. That's when you'll really be blown away.

It honestly is like looking out of a window with some of these high grade discs, like the Riddick films, at least in terms of PQ.

Amazing!

folks:

i have a 960 and currently subscribe to TW basic cable service for 11 bucks a month. for that, i get the usual assortment of channels AND, through my QAM tuner, all of the five networks in HDTV (PBS, NBC, ABC, FOX, CBS).

my question is this: if i upgrade to digital cable, can i split the TW cable and: (1) attach one strand to a cablecard and use my 960's cablecard slot, and (2) use the second strand to hook up to the 960's 75-ohm CABLE TV antenna connection? (Please note: i am aware there is a second, "regular" 75-ohm antenna connection but it has nothing to do with my inquiry here).

why would I want to do this, assuming it can be done? Because quite often, in my area in raleigh, nc, the "Basic" cable tier and the "OTA" HDTV QAM offerings are frequently expanded on a test basis to include things like TNT-HD, ESPN-HD, etc. And sometimes for months at a time.

thus, has anybody else ever split their incoming TW cable between a cablecard connection and a 75-ohm connection at the cable antenna input? does using a cablecard require you to choose the cable TV antenna on the remote? I would assume that if it does, my idea for splitting will not work.

just fyi: i've tried to ask TW this but they have no clue what i'm even asking (or are pretending to have no clue)

thanks much for any help you can be...paul
I'm having TW install a cable card this afternoon and will ask the tech about splitting the signal. This is a little out of my league, so I will ask why would you get the trial stations off the analog cable but not via the cable card?

I vouch for this and agree 110 percent. Both Riddick films are easy demo/show off material for HD-DVD and HD in general right now.

Just wait until you get that ISF job done. That's when you'll really be blown away.

It honestly is like looking out of a window with some of these high grade discs, like the Riddick films, at least in terms of PQ.

Amazing!

A little off topic (I do have a 960 though). What do you think of the regular DVD quality on the HD DVD player? I JUST bought an Oppo 970 for DVDs and now I'm wondering if I should have just spent the extra $250 and got the A1.

folks:

i have a 960 and currently subscribe to TW basic cable service for 11 bucks a month. for that, i get the usual assortment of channels AND, through my QAM tuner, all of the five networks in HDTV (PBS, NBC, ABC, FOX, CBS).

my question is this: if i upgrade to digital cable, can i split the TW cable and: (1) attach one strand to a cablecard and use my 960's cablecard slot, and (2) use the second strand to hook up to the 960's 75-ohm CABLE TV antenna connection? (Please note: i am aware there is a second, "regular" 75-ohm antenna connection but it has nothing to do with my inquiry here).

why would I want to do this, assuming it can be done? Because quite often, in my area in raleigh, nc, the "Basic" cable tier and the "OTA" HDTV QAM offerings are frequently expanded on a test basis to include things like TNT-HD, ESPN-HD, etc. And sometimes for months at a time.

thus, has anybody else ever split their incoming TW cable between a cablecard connection and a 75-ohm connection at the cable antenna input? does using a cablecard require you to choose the cable TV antenna on the remote? I would assume that if it does, my idea for splitting will not work.

just fyi: i've tried to ask TW this but they have no clue what i'm even asking (or are pretending to have no clue)

thanks much for any help you can be...paul
Paul,

My set-up is a bit different but I did split the incoming cable coax and, in doing so, have achieved much better PQ with the analog material.

Let me explain - I have the KV-34HS420, kind of like yours w/o the SFP tube, and w/o cablecard or QAM tuner. My reason for splitting the cable was because the analog tuner in my Comcast digital cable box just sucks. So, I split the coax right where it comes out of the wall, sent one split to the STB and the other to my tv's cable-in port. This gave me better analog picture quality than I got on my analog set.

Relevance - the cable types haven't a clue what I was doing or why anyone would ever want to do such a thing. In your case, most ot them do not know that unencrypted channels are available to users with sets like yours over the simple coax attached as you're describing.

You do want to be sure that it's a 1GHz splitter. And you may just have to go trial and error, as most folks probably haven't tried what you're exploring.

Cheers!

folks:

i have a 960 and currently subscribe to TW basic cable service for 11 bucks a month. for that, i get the usual assortment of channels AND, through my QAM tuner, all of the five networks in HDTV (PBS, NBC, ABC, FOX, CBS).

my question is this: if i upgrade to digital cable, can i split the TW cable and: (1) attach one strand to a cablecard and use my 960's cablecard slot, and (2) use the second strand to hook up to the 960's 75-ohm CABLE TV antenna connection? (Please note: i am aware there is a second, "regular" 75-ohm antenna connection but it has nothing to do with my inquiry here).

why would I want to do this, assuming it can be done? Because quite often, in my area in raleigh, nc, the "Basic" cable tier and the "OTA" HDTV QAM offerings are frequently expanded on a test basis to include things like TNT-HD, ESPN-HD, etc. And sometimes for months at a time.

thus, has anybody else ever split their incoming TW cable between a cablecard connection and a 75-ohm connection at the cable antenna input? does using a cablecard require you to choose the cable TV antenna on the remote? I would assume that if it does, my idea for splitting will not work.

just fyi: i've tried to ask TW this but they have no clue what i'm even asking (or are pretending to have no clue)

thanks much for any help you can be...paul

I still cannot understand what you are trying to do either (or why actually) so TW isn't the only one that cannot understand it, but whatever.

There is 1 input on the Sony for Cable. That input also feeds the cable card. Thus the 1 cable input feeds both.

You can split the cable signal and feed the OTA tuner input on the Sony if you so desire, but you will only get channels 2-13 and nothing else - and certainly none of the "basic" cable services you think you will get as the OTA UHF are on a different frequency than cable channels 14+.

I get this spot of green in the lelft side of the screen at times,when I shut the
set off it goes away for a while.

Thanks to everyone who's been keeping this thread up for the last 2 years. I've found alot of great info here and in the KenTech thread.

Just got this TV about a month ago for $699 (Open Box) and I can't believe how nice the picture is, it'll be ALOT better once I calibrate it all correctly. So anyway I had Comcast come out and install a CableCARD, now I am pretty disappointed. Basically with the card installed the scrolling index no longer works, TwinView doesnt work, and I get no real guide (just Channel Names)., and no preview on the favorites menu (just for regular cable). Does this sound about right? For a TV that originally cost $2000 I would expect alot better then this. (But for my price I cant really complain).

So should I just go get an HD DVR instead? Will the picture quality suffer at all? I am wondering if I should wait for Series 3 TiVo to come out, but no idea what that time frame is. I believe the HD DVR from Comcast acts just like a normal STB, so I would have the nice program guide and all. Then I would also get rid of the card though, correct? I cant use Twinview with the CableCARD and the STB at once anyway.

Cable card function/compatibility has long been an issue with most CC ready displays. I may be wrong, but I believe the Mitsubishi (with an internal HD DVR), the DVR would not work with the CC, among other issues including the guide. Basically it is a convenience option.

Istari1-
Don't blame it on the TV, that is how cablecard works on every TV. It's a 1 way system so program guides, PPV, and other 'cable' services do not function. you need a cable box to us cable services.

I went another route and use a Sony DHG-HDD500 Hi-def DVR that uses TV Guide system, which is a free program guide service. Works beautiful for me, and has cable card option too.

Thanks guys. I knew CC was one-way, but program guides seem to me to be a one-way type of service. SO I am confused as to why I dont get it? I didnt even get any type of guide on regular cable TV before the CC install. I guess Comcast doesnt broadcast this info? Lame.

giga - how much was that DVR? Maybe that is the route I will go then. Will the picture be as good/better/worse then using the 960's internal CC tuner?

I have both SA 8300 HD DVR cable box and the cable card

Since the cablecard is only a $1.95 extra for me, I have a HDDVR also, SO I can record 2 things and still watch a different channel and still use the guide and preview.
I have digital cable and the cablecard PQ is definately better than box especially on standard def bioth analouge and digital. the twin view must have a least one analouge channel to work, since Cable and over the air are still some analouge, I have been having fun with it,
I say keep both for the best picture and more options if possible

I have both SA 8300 HD DVR cable box and the cable card

Since the cablecard is only a $1.95 extra for me, I have a HDDVR also, SO I can record 2 things and still watch a different channel and still use the guide and preview.
I have digital cable and the cablecard PQ is definately better than box especially on standard def bioth analouge and digital. the twin view must have a least one analouge channel to work, since Cable and over the air are still some analouge, I have been having fun with it,
I say keep both for the best picture and more options if possible

I am slightly confused then. The TV's index and preview dont work with the cablecard installed, so how are you using them? I liked the scrolling index, thought it was a fun feature. I dont use any type of antenna. The way I understand it, when you install a CC it basically forces the TV to tune only digital stations. The preview/index/twinview only works with one analog (ok twinview only works with 1 digital and 1 analog). So if I was to have the HD DVR on the left window (HD only on the left side) then there is not much that would display on the right side window. . . correct? Thanks.

I am slightly confused then. The TV's index and preview dont work with the cablecard installed, so how are you using them? I liked the scrolling index, thought it was a fun feature. I dont use any type of antenna. The way I understand it, when you install a CC it basically forces the TV to tune only digital stations. The preview/index/twinview only works with one analog (ok twinview only works with 1 digital and 1 analog). So if I was to have the HD DVR on the left window (HD only on the left side) then there is not much that would display on the right side window. . . correct? Thanks.

You are right. Picure in Picture and the scrolling index will no longer function with a cablecard because usually cablecard companies provision all channels on the card to be digital, and the Sony 960 will not accept a digital picture in the right window of the PIP, and also the scrolling index won't work. The only time the PIP will work with the cablecard is when you have a digital channel on the left and an analog channel on the right ( local channel, infomercial channel, shopping channel, or other analog channel that hasn't yet been changed or been provisioned to digital). The scrolling feature won't work at all with cable card installed. As far as connencting any type of set top box high def or not, you will run into the same problem if your cable provider has changed over to digital. Now, if you take out the cablecard in your TV, you will be able to enjoy PIP with unencrypted high-def channels on the left and any channels from 2-99 on the right. At least, this is how it works for me with the SONY 960 and a Sony HD DVR DHG-500. I have a cablecard in both pieces of equipment.

That is an interesting dilemma I had not thought of - the cablecard would not allow the right side view of the Digital SD Channels when simulcasting the analog digital channels.

I have had my 34XBR960 non "n" model since Feb. Everything is looking great, except one thing.

My on screen menu colors change from white to BRIGHT yellow. They will stay white for two or three days, then the BRIGHT yellow reappears.

Has anyone else experienced this?

Does anyone know the cure for this? Or should I get the Sony Techs out here.

Thanks for your input.

I have had my 34XBR960 non "n" model since Feb. Everything is looking great, except one thing.

My on screen menu colors change from white to BRIGHT yellow. They will stay white for two or three days, then the BRIGHT yellow reappears.

Has anyone else experienced this?

Does anyone know the cure for this? Or should I get the Sony Techs out here.

Thanks for your input.


I have not had this problem, and I don't recall anyone else on this board reporting it.

I suggest you monitor the situation closely. It sounds like something is definitely is wrong. But a technician will have a hard time repairing a problem that is intermittent. It may have to "fail further" before it can be fixed.

On the other hand, I do suggest you call to report the problem. The service center may have some good advice for you.

Good luck!

Mark

I am having an issue with my XBR960. Keep in mind that I haven't read the thousands and thousands of replies in this thread alone yet. Here is my issue:

Going into the service menu I can straighten the HPOS (horizontal position) so that it is centered on a 1080i broadcast. After doing that 720p broadcasts are a bit off-centered to the direction I moved it in the service menu, same with 480p DVDs. Also 1080i coming from the Xbox360 will be waaaay off center. So it's either centered for broadcast or Xbox 360. What the hell?

Is there any way to fix this? I want every input and every signal to be centered, but I don't think the TV is capable.

Oh, by the way, when 1080i broadcast is centered and I switch inputs over to the XBOX360, I get a vertical bar on the right hand side that is brighter than the rest of the image, but goes away if I adjust the HPOS back to the left (yes, left). I am becoming a bit disenchanted with this set.

Dang Joe, i feel for you bro. Hey, that rhymes lol. I got my 360 hooked up to my xbr960 and have no problems. Also, my 1080i broadcasts are spot on. It might be time to call in a qualified ISF tech.

I'd be afraid they might not do it right and I'd be even MORE (much more) afraid of the bill. It'd probably be so bad that anal lube would be required and I don't have any!

Anyway, here's what it looks like on Xbox360 video (from a trailer I downloaded rom Xbox Live):

http://pixelcraze.film-tech.net/crap/tvline.jpg

It looks like a reflection of some sort, which you can see when there is detail in that area.
Like I said, this goes away if I adjust the HPOS to the left and then recenter with the HCEN, but then that makes all of the other inputs, channels, etc out of whack.

I'd be afraid they might not do it right and I'd be even MORE (much more) afraid of the bill. It'd probably be so bad that anal lube would be required and I don't have any!

Anyway, here's what it looks like on Xbox360 video (from a trailer I downloaded rom Xbox Live):

http://pixelcraze.film-tech.net/crap/tvline.jpg

It looks like a reflection of some sort, which you can see when there is detail in that area.
Like I said, this goes away if I adjust the HPOS to the left and then recenter with the HCEN, but then that makes all of the other inputs, channels, etc out of whack.

Joe, I don't think this will help, but here are two ideas to consider: What type of connecting cables are you using? While I think manufacturers are making a LOT of money selling cables that are over-engineered, one must use "good" cables. For example, if you're using inexpensive RCA cables designed for audio for your video signal, you could get the type of distortion you're seeing.

Also, it's possible that your problem is AC hum. Again, good cables would improve this situation. And, it's important to be sure you're using grounded (3-wire) AC plugs and extension cords.

Mark

Can Someone tell me where they were able to purchase the 960 recently? I am looking for this set since I feel that the 970 is a stripped down version (not super-fine). They have an open box at the local circuit city but it is pretty beat up and who knows how long the set has been on.

not sure where you're at, but go to Best Buy and/or Circuit City and have them do a "regional search." This will check inventory of their stores within a predefined range. You might also keep checking with your local Sony Outlet, as they have B+ and better condition refurbs coming and going. They've also been having a 30-40% off sale on the refurb prices for these, so you could really get a great deal that would be worth the drive. Other than that, look on Ebay for people moving and selling theirs, and also Craigslist.

Last month I bought mine open box a Circuit City. Only time will tell if it was a good/bad idea, but for $699 I didnt think I could pass it up.

Last month I bought mine open box a Circuit City. Only time will tell if it was a good/bad idea, but for $699 I didnt think I could pass it up.
My local CC wants $1299 and the housing is beat up pretty bad. This is outrageous in my opinion so I will keep looking. The Sony Outlet near me will not pick up the phone so I can't check on whether or not they have any refurbs. I will just have to keep plugging away at it. If I have to break down and buy the 970 I guess it isn't so bad but the SFP is soooooo sweet.

Joe, I don't think this will help, but here are two ideas to consider: What type of connecting cables are you using? While I think manufacturers are making a LOT of money selling cables that are over-engineered, one must use "good" cables. For example, if you're using inexpensive RCA cables designed for audio for your video signal, you could get the type of distortion you're seeing.

Also, it's possible that your problem is AC hum. Again, good cables would improve this situation. And, it's important to be sure you're using grounded (3-wire) AC plugs and extension cords.

Mark

Thanks for the suggestions, but I am using the cables that came with the 360. I can see this happen on OTA channels as well if something is out of whack. This is fixed by adjusting the HPOS to the left, but then the screen is off center. The 960 seems to have independent settings for each input and resolution, so I am thinking that the Xbox360 is not quite "true" 1080i compared to that of a TV broadcast, and that is why the affects shown here are different compared to what I get with other resolutions and inputs.

which sony outlet are you near?

There is one waaaay across town but I don't think they'd willingly come over. And since this TV weighs more than my house I can't easily bring it to them.

...You might also keep checking with your local Sony Outlet, as they have B+ and better condition refurbs coming and going....
Thanks for the tip. I called the local store and they get regular shipments of 960's and 970's. I am hoping that they will get a 960 but I will go for the 970 if they get those in first. The guys at the San Marcos, TX store were very professional and eager to help locate my dream CRT.

They even opened a lone 970 they had in stock and let me know that it had been damaged in shipment and not to make the three hour trip to the store. I did not even ask them to do this. I am very pleased with the service from these guys and I haven't even bought a TV yet.

If only there were some way to get Sony Outlet to ship products. I don't want to make the 3-4 hour trip to Rehoaboath Beach just to get a TV :-\ (Especially one that's impossible to move without 3 steroid-infused bodybuilders)

I'd be afraid they might not do it right and I'd be even MORE (much more) afraid of the bill. It'd probably be so bad that anal lube would be required and I don't have any!

Anyway, here's what it looks like on Xbox360 video (from a trailer I downloaded rom Xbox Live):

http://pixelcraze.film-tech.net/crap/tvline.jpg

It looks like a reflection of some sort, which you can see when there is detail in that area.
Like I said, this goes away if I adjust the HPOS to the left and then recenter with the HCEN, but then that makes all of the other inputs, channels, etc out of whack.

I may be offbase, but those lines look like MOIRE to me. I once had a 30" widescreen CRT Philips set. When I watched a dvd via the dedicated progressive scan component input, I'd get those wavy lines on the sides. But, if I just used the S-Video input, there'd be no problem.
Is this artifact prevalent on just one input? Have you tried hooking the X Box up via a different method to see if the Moire lines are there? That would at least eliminate the X Box itself from being incompatible with your set.

I may be offbase, but those lines look like MOIRE to me.

Moiré is what you're seeing around the text (might be just from the photo); the original poster is talking about the edge of the screen.


M

I thought moire were the tiger stripes that you get at the sides of the screen? This problem was the same thing I saw on my Philips. Thick stripes on the sides of the screen in a curved pattern.
I was able to reduce this by getting into the service menu and reducing the vertical amplitude a bit. Getting overscan from a whopping 15% down to about 4 or 5%, made the thick stripes become pencil thin and much, much less noticeable from my viewing distance.

The moire effect is from the digital camera and the TV not having matching resolutions and also looking at the TV at an angle. They are not there in real life. I am indeed referring to the stripe at the edge. I have fixed it, but the result is an image ever-so-slightly off center in one direction or another for each resolution. It's not too bad.

San Marcos Outlet had 960s (and 955s) about half a year ago for really cheap. I didn't see any there recently, but they do have all their tubes on sale.
I bought my 960 on ebay from a Florida TV seller a year ago. Was the cheapest at the time. Was happy with the deal but now I want larger for the living room.

Just got a Sony 32XBR1 LCD set for the bedroom. Still tweaking the heck out of it but the 960 is so much better and smoother picture. The 32XBR1 was a steal, at BB, it has some frame damage. Price was in the 3 digits (barely), I couldn't pass that up! but the 960 beats it easily, except for size and weight.

Anyone who is seeing areas on the 960 that are colored blue, green, etc.:

Before you mess with the service menu or wave large magnets in front of your screen, there are a couple of things you may want to consider.

1. If you leave your TV on for days at a time, try turning it off at least daily instead.

2. Make sure you have your TV plugged directly into your wall outlet and not into a surge suppressor then turn the TV off and on several times and see if the colored areas go away.

When you turn your TV on it goes through a process called "degaussing" that's designed to prevent/eliminate those colored areas.

If you don't turn your TV off, you can never turn it on so degaussing won't happen. Degaussing takes a lot of current--more than some surge suppressors will pass. If your surge suppressor limits the current to your TV enough you may get incomplete degaussing that allows those colored areas to develop.

doretta,

Good info, well put!

Thanks for the suggestions, but I am using the cables that came with the 360. I can see this happen on OTA channels as well if something is out of whack. This is fixed by adjusting the HPOS to the left, but then the screen is off center. The 960 seems to have independent settings for each input and resolution, so I am thinking that the Xbox360 is not quite "true" 1080i compared to that of a TV broadcast, and that is why the affects shown here are different compared to what I get with other resolutions and inputs.

Hrm something doesnt seem right .. The 360 doesnt have any bright edges on my XBR960 and the screen is centered on all inputs and resolutions.. might want to have sony take a look at it?

2. Make sure you have your TV plugged directly into your wall outlet and not into a surge suppressor then turn the TV off and on several times and see if the colored areas go away.


Shouldn't my 960 be protected from surge spikes though? Is it safe to plug the set directly into the wall?

Hey, everyone, here's a link to a post I just made in the 'Display Calibration' section concerning my 960s calibration by Chad Billheimer.

http://www.avsforum.com/avs-vb/showthread.php?t=722831

I checked Craigslist and Ebay fanatically pretty much every 2 hours the past couple of weeks and everything I could find on Ebay was local pickup and located either in Texas or Kentucky. Somehow this morning, I found a ridiculous deal on Ebay that includes a stand, and for local pickup...I'll be sure to bring a couple of big guys to move it and/or to make sure I'm not going to get mugged. (The seller's new and his rating, though 100% is pretty low)

not sure where you're at, but go to Best Buy and/or Circuit City and have them do a "regional search." This will check inventory of their stores within a predefined range. You might also keep checking with your local Sony Outlet, as they have B+ and better condition refurbs coming and going. They've also been having a 30-40% off sale on the refurb prices for these, so you could really get a great deal that would be worth the drive. Other than that, look on Ebay for people moving and selling theirs, and also Craigslist.

Shouldn't my 960 be protected from surge spikes though? Is it safe to plug the set directly into the wall?

Sony advised me that full power is required to degauge the 960 each time it is turned on. Plugging it directly into the wall provides the full amount of power required whereas surge protectors cut-down the amount of power going to the set.

- Joe

Thanks for the tip. I called the local store and they get regular shipments of 960's and 970's. I am hoping that they will get a 960 but I will go for the 970 if they get those in first. The guys at the San Marcos, TX store were very professional and eager to help locate my dream CRT.

They even opened a lone 970 they had in stock and let me know that it had been damaged in shipment and not to make the three hour trip to the store. I did not even ask them to do this. I am very pleased with the service from these guys and I haven't even bought a TV yet.

Two months ago I saw the 40" SONY LCD which looked quite impressive - it also has two HDMI connections. If unable to locate a new XBR 960, this model might be a good second choice (if you have the near $3,000 which it's now going for).

- Just a thought.

Joe

BTV Mark,

Sorry for the long delay. The set is still changing the menu colors from yellow to white, without causing any problems with the picture. Doesn't football look great in HD!!
I am going to call Sony and report this problem to them asap.
Thanks for your input.

:Cry:

I recently entered the market for an HDTV. After reading the reviews online and seeing open box xbr960's I have decided this is the TV I must have.

I'm starting to come to the realization that it might not happen. I have been able to find 4 of the televisions in MICHIGAN, but all of them have been "open box" at BB. A refurb might be acceptable, but the damage seen on some of the open boxes has been extreme.

My budget is about $1100. Should I consider the 970 the "next best thing"?

Specifically, I am looking for a great picture, something within my budget, and a fairly large screen.

Opinions?

Thanks....

I've been eagerly awaiting the rollout of FIOS TV in my neighborhood only to come to realize I'll lose the twin view feature of the 960.

With FIOS being all digital I won't be able to display a channel in the "twin" box. Is this correct or am I missing something?

If you can get 2 fios set top boxes, you could hook them both up to the set at once. I've done that once before with my two comcast dvrs when I wanted to watch two world cup soccer games taking place simultaneously. I have to use a cut out piece of cardboard to block one or the other dvr from receiving remote control signals because they stupidly lack any form of addressing.

:Cry:

I recently entered the market for an HDTV. After reading the reviews online and seeing open box xbr960's I have decided this is the TV I must have.

I'm starting to come to the realization that it might not happen. I have been able to find 4 of the televisions in MICHIGAN, but all of them have been "open box" at BB. A refurb might be acceptable, but the damage seen on some of the open boxes has been extreme.

My budget is about $1100. Should I consider the 970 the "next best thing"?

Specifically, I am looking for a great picture, something within my budget, and a fairly large screen.

Opinions?

Thanks....


Eyerox, try the ABC Warehouse at the 12 Oaks Mall in Novi Mich. They have a KD-34XBR960 in great condition. The sticker says about $1100 last i checked. If you like, i will meet you there and make the salesman pricematch the xbr960 i got for $700.00 Or you can try to haggle on your own. PM me if you require my assistance on getting the best price. :)

...My budget is about $1100. Should I consider the 970 the "next best thing"?

Specifically, I am looking for a great picture, something within my budget, and a fairly large screen.

Opinions?

Thanks....
If, for whatever reason, you cannot locate an acceptable 960, then I would say, "yes," go for a 970. The 970 is a fine HDTV. All it lacks is the SFP tube. I do not look at it as a step down. It's just another alternative.

Good Luck!

I'd take MotorCityJoe up on his offer for sure. ;)

I think this has been said before, but just to let others know who havent been able to read this entire thread: I recently bought an open box xbr960 at CC ($699). It had the "cold tuner" issue where when turned on it would not tune any digital stations and SD stations would look very bad. Had the repair guy come out today and replace the "q-box" and everything looks fixed now! This problem was actually moot since I had gotten a CableCard, for some reason the card didnt show this problem. Anyway, if you get this part replaced you will have to remove the CableCrad and then call your provider to set it back up because the new q-box gives the TV a new address. It also cleared ALL the color/picrure adjustments I had made :( That was alot of work, but oh well at least I know how to do it again.

My budget is about $1100. Should I consider the 970 the "next best thing"?

Specifically, I am looking for a great picture, something within my budget, and a fairly large screen.

Opinions?

Thanks....

Yes, the 970 is by far the next best thing as far as CRTs go; however, you may still find a 960 or XS955 if you are lucky. Have you first called all of your local independent shops with no luck? I found my new 960 about a month ago by going into a Best Buy and asking them to search surrounding stores within about a 2-3 hour radius. You could still get lucky...there are probably still a few Best Buys that have one.

If you can get 2 fios set top boxes, you could hook them both up to the set at once. I've done that once before with my two comcast dvrs when I wanted to watch two world cup soccer games taking place simultaneously. I have to use a cut out piece of cardboard to block one or the other dvr from receiving remote control signals because they stupidly lack any form of addressing.

That's a thought. I'll have to check into this option.

Shouldn't my 960 be protected from surge spikes though? Is it safe to plug the set directly into the wall?First things first. Plug it into the wall socket (not during a thunderstorm) and determine whether or not the surge suppressor is the problem. If it is, it's safe to conclude you don't want that particular surge suppressor protecting your 960. Look for one that is made for relatively high current equipment and experiment and you might find one that works.

Hello all,

I am rapidly approaching the end of my warranty period. I have recently lost the ability to adjust some of the vertical corrections within the service menu and was planning on taking the set in for repair or replacement of one of the boards. I have also notice more recently that I think I'm seeing some burn-in from my family's viewing of 4:3 material. I can only describe the burn-in as areas that are a shade darker/dimmer and a slight linearity issue when an image moves past these areas (like a right to left pan or vise-versa.) Does this sound like a form of burn-in or maybe an aperature grill failure? If so, show I look into having the tube replaced since they aren't going to be producing these tubes anymore?
It seems like it would be resonable timeing to have something like this done while the parts costs are being taken by Sony.

Any thoughts?

Bryan

I would clearly get it repaired while under warranty.

The aperature grill failure in every case I have seen can be described as an off color blob on the sides. It usually ripples when you turn up the volume...especially if their is bass involved that shakes the defective grill.

My unit is 2 years old (but I have a 5 year waranty) and i am beginning to see a blob on both sides (which is a first) - again not burn in. I am thinking a failure is starting.

I am having a similar problem where the image will vibrate slightly (best way to describe it) when the volume is turned up past 11 or so. I do not have any color blotches and it is only noticeable when viewing a lightly colored background. Is this some sort of defect or does everybody have this? Please help!!!!

I think this has been said before, but just to let others know who havent been able to read this entire thread: I recently bought an open box xbr960 at CC ($699). It had the "cold tuner" issue where when turned on it would not tune any digital stations and SD stations would look very bad. Had the repair guy come out today and replace the "q-box" and everything looks fixed now! This problem was actually moot since I had gotten a CableCard, for some reason the card didnt show this problem. Anyway, if you get this part replaced you will have to remove the CableCrad and then call your provider to set it back up because the new q-box gives the TV a new address. It also cleared ALL the color/picrure adjustments I had made :( That was alot of work, but oh well at least I know how to do it again.

I just picked up a 960 last weekend - got an awesome deal at CC ($350 - open box, with a small scratch on the lower right on the screen - barely visible). I'm having the same issue with the tuner. Usually I can turn it off and back on again, and that resolves the issue, but it's still annoying. I know that the XBRs are covered for two years and mine is a December '04 manufacture date, so this should be covered by that, correct? If not, what does this run to get it repaired?

That's crazy price! I think my shipping and insurance was more than that on mine!
I'm eyeing LCDs now and may sell mine, hope I can get at least 3-4 X what you paid. Many people don't want tubes anymore but the 960 has a niche market.

Well, after a few years I have jumped head first into HD.....I read through all this thread, plus other forums, and was almost too late on these 34XBR960 televisions. Found an open box 960 at CC after they searched the 100 mile radius....had them side-by-side the 960 and 970....no comparison, 960 was stunning vs 970(and $200 cheaper!!) and the LCD/Plasma's did not compare in PQ ......blacks should be BLACK, and whites should be WHITE.....

manufacture date May 2005......no geometry, tuner or power problems......been in home 3 weeks......used OTA UHF antenna till Verizon got the FIOS TV hooked up last week.....Had standard D*TV before.....did not like the idea of paying for the Equipment.....so, FIOS TV installation was superb...had them do a separate new run of wiring with no splitters, took 2 hours

Stunning HD with this 960....of course there are a bunch of adjustments to "trial and error" till one is happy, but after that, sit back and the WOW factor is tops......

Calibration comes next....

Stunning HD with this 960....of course there are a bunch of adjustments to "trial and error" till one is happy, but after that, sit back and the WOW factor is tops......

Yeah - the HD is simply unbelievable. Even the SD looks pretty good as far I'm concerned. I do have the convergence issue on the top left of the screen, but unless I'm looking for it I don't notice it. Hope to eventually resolve that as well. What has everyone been doing to resolve it?

I just stopped by my local best buy. They have one 960 left that is an open box. It was nice to see one in person after having read about them. It is in fact a awesome picture.

Currently it is priced at $100 more than a new in box 970 ($1100). There are some geometry problems in the top left and it needs to be degaused as it looks like a speaker was right next to the left side of the screen. The manager was unwilling to go any lower since it is already below cost. For now I am passing on it (hoping that that I can get it a bit cheaper), but I am wondering what a good price would be for a 960 in this condition?

edit: Actually now that I read further, I am guessing that this is a failure of the grill on the sides and not a magnetics problem.

I just picked up a 960 last weekend - got an awesome deal at CC ($350 - open box, with a small scratch on the lower right on the screen - barely visible). I'm having the same issue with the tuner. Usually I can turn it off and back on again, and that resolves the issue, but it's still annoying. I know that the XBRs are covered for two years and mine is a December '04 manufacture date, so this should be covered by that, correct? If not, what does this run to get it repaired?

If it was Open Box at CC then it should have the standard 2 year warranty from date of your purchase, not manuf. date. So go online, find the soy tech nearest you and tell tem to replace the q-box problem solved.

Yes, the SD from FIOS TV is better than D*TV's standard...I was getting in/out of focus signals that was not noticable till the 960 was hooked up....in fact that was the final straw after 8 years of loyal D*TV....their arrogance to me wanting to get the equipment at a minimum $$ didn't help...

I digress.....

the SFP picture is oustanding, color reproduction is outstanding ......

I have the Oppo 971 DVD and can wait out the price reductions of the HD DVD's with this 960 as the monitor, WOW,again...now I gotta watch a bunch of movies over to see what I have been missing....

Monoprice 5x1 HDMI switcher on the way, with some cables... should get tomorrow per tracking data....

sign me....Giddy....

Oh, BTW...what is the consensous on leaving this 960 "on" most of the time. say, weekly, turning it off only to allow for degaussing upon turn "on"? I have a electronics fan keeping cool air in and hot air out like my audio gear.....

If it was Open Box at CC then it should have the standard 2 year warranty from date of your purchase, not manuf. date. So go online, find the soy tech nearest you and tell tem to replace the q-box problem solved.

Sony's site says the closest service center is 70 miles from me in Chicago :confused:

I'm going to place a few calls to some higher end stores I know have service centers. Do you know if they'll come and pick it up, or am I on my own for that? I just got this thing in the house last weekend. I'm in no mood to move it again...

Yes, the 970 is by far the next best thing as far as CRTs go; however, you may still find a 960 or XS955 if you are lucky. Have you first called all of your local independent shops with no luck? I found my new 960 about a month ago by going into a Best Buy and asking them to search surrounding stores within about a 2-3 hour radius. You could still get lucky...there are probably still a few Best Buys that have one.

Thank you for your help. I picked up a 970 about 1 week ago. It's wonderful so far, except for a little overscan only obvious while playing GRAW on xbox 360.

I also bought the yamaha ht370.

Hi,
On Dec. 1, my 960 will be 2 years old. I haven't had any problems with it except 2 times, I had the power on problem, and I just unplugged it for awhile and everything was ok. A couple of days ago, I received an offer from Sony to extend warranty service for a year or 3 years (you save some money if you take the 3 years). Has anyone used this service? What bothers me is that on the back in fine print it says that all TV's over 27" have 'in home service', but on the front it says: service type: depot. I'm not about to take a service contract and have to take it somewhere to get it serviced. I usually don't believe in extended warranties, but I love this TV, and no more are being produced, so I'll be keeping it as long as I can.

I went back yesterday to best buy and talked them down to $800 on the 960 in my above post. I will probably pull the trigger at that price but it will need to be serviced. It has the color blobs on the side and the top left geometry needs a good amount of work. Does the Sony coverage provide in home service? Would I be able to get these 2 issues fixed under warranty? I just want to make sure before I buy.

I found a person locally selling the xbr 960 for 700. It is 1.5 years old and still has 1.5 year warranty left on it. The tube was replaced 8 months into it so sony extended the warranty for 6 months. I currently have a 37in panasonic plasma 37pd25u will i notice a picture quality improvement and is he asking to much for the xbr or is that fair. I was kind of worried about the tube being replaced. Thanks for your input and i may be having to selling my tv now.

First things first. Plug it into the wall socket (not during a thunderstorm) and determine whether or not the surge suppressor is the problem. If it is, it's safe to conclude you don't want that particular surge suppressor protecting your 960. Look for one that is made for relatively high current equipment and experiment and you might find one that works.

I purchased my XBR960 from BB in Nov'05 and since then have had 3 service calls
and 2 DZ boards replaced. The TV works fine for a few weeks and then the picture
goes out. I have one more service call left before Best Buy declares my 960 a lemon
and replaces it. Any ideas on what I should do? At this point I'm all out of options
since I really like the PQ (when it works : I) and if at all possible - would like to keep it!

I've had my 960 a year with zero problems, and just got a Sony LCD 32XBR1 for the bedroom. While different in look, the LCD has a lot to like about it. At first the LCD's not-black blacks bothered me but the super sharp resolution, perfect geometry, and pop'py colors of the LCD are amazing.
I'll probably replace my 960 next year with a larger Sony 1080p LCD.

If only there were some way to get Sony Outlet to ship products. I don't want to make the 3-4 hour trip to Rehoaboath Beach just to get a TV :-\ (Especially one that's impossible to move without 3 steroid-infused bodybuilders)

I drove 4.5 hours one way for mine. It was worth every second.

How can I correct overscan on my 960?

How can I correct overscan on my 960?

You'll have to get into the service menu for that or have your set calibrated (I highly recommend it) and your callibrator can correct it.

Thanks But how much will that cost?

I drove 4.5 hours one way for mine. It was worth every second.

for the PQ that sony brings out..indeed it was. :)

Thanks But how much will that cost?

Mine was $350 and the picture is excellent! I didn't think that it could have looked any better until it was calibrated. Now I don't even touch the picture/brightness/color, etc...

You can go into the service menu yourself, but if you change something and then save it without marking your previous settings down, you can really screw things up.

I would clearly get it repaired while under warranty.

The aperature grill failure in every case I have seen can be described as an off color blob on the sides. It usually ripples when you turn up the volume...especially if their is bass involved that shakes the defective grill.

My unit is 2 years old (but I have a 5 year waranty) and i am beginning to see a blob on both sides (which is a first) - again not burn in. I am thinking a failure is starting.


Sir

I am stunned that a man of your experience would subscribe to this theory.

Color blobs that appear with the passage of time usually have nothing to do with grill failures. That is a lie perpetuated by dishonest service techs or the ones who know no better.

Give me 2 minutes with your TV and I'd show you how easy the blobs are to remove

will

By the way while I'm here does this TV have a native resolution and if so does anyone know what it is as I am experimenting with an external video processor to bypass the TV's internal video processing. The XBR910/960 series in australia have RGBHV plugs in the back.

Give me 2 minutes with your TV and I'd show you how easy the blobs are to remove Please -- come work on my one year old 34XBR960. :)

And when you see that after adjusting the landing settings to make the color blobs in the corners go away but they come back the next day, and after adjusting the settings even further and the blobs come back the next day again, and you keep adjusting the landing settings until they are all the way to 255 and 0 and the blobs still come back the next day -- I'ld love to hear what your second diagnosis might be.

Really, I would. I'ld love to know what I might try next.

Ladd,

I am sorry to hear of whats happening with your Tv. I will tell you what various techs have told me over the years. I am not saying that any of the following applies in your case though...

example 1. A lady in coastal eastern australia who , regardless of the CRT brand she bought ,always had color purity problems . Turns out the neighbourhood she was in had a some sort of vein of iron ore and the backgroung terrestial magnetic field was the cause. this was confirmed by the council engineers years earlier who sampled the area before foundations were put in. There are meters you can buy that can measure the terrestial magnetic fielld where you live.

2. In my own case I lived in a house that had very old electrical wiring and when I moved house the color purity problems went away. An engineer in London confirmed that incorrect wiring can cause color purity problems. I cannot give the electrophysics basis for this though. He mentioned something about net electrical currents and the greater the current the higher the magnetic field.

3. I have noticed that nearby electrical motors (eg a fan ) or nearby metallic objects (eg a large living room heater) can cause color impurities.

4. I had a high defintion set-top box (high definition tuner) made by panasonic that caused color impuritues. I don't know why.

5. I've had a high end UPS unit that cost over $1k - i noticed it too could cause color impurities. Again I do not know why .

6. I've tried removing the internal speakers on two XBR910's and that had no impact on purity at all. Only landing fixed mine ( and believe me I tried everything else first).

7. Nearby high density power lines can cause color impurities on CRT televisions. (i hope you dont live near any)

8. The internal degaussing unit needs a massive in-rush current to power up. I've had a few surge suppressors that ware causing impurities. My theory is that these units were somehow impeding the inrush current and start up degaussing was somehow affected . I dont know and never used em again. Maybe thats why the official Sony position is to plug it straight into the wall.?

I hate these color blobs more than anyone. They really are a pain in the arse . On Kentechs suggestions I (and many others in Australia) have adjusted landing and have remained in video nirvana ever since. Admittedly I have heard of quite a few people like yourself who despite all efforts experience the green goblins and my heart goes out to you as I know that it detracts from viewing pleasure.

There are guys who know the basis for this as I remember reading (I think in agoraquest) of an explanation for persisting color blobs despite landing adjustments. I have a faint memory of reading about a "circuit " being at fault but it was over 2 years ago .

The thing I was taken by is the assumption by so many that if the color blobs appear ipso facto the tube must be stuffed. Not necessarily.

My attitude towards electronics is that for every problem there is a cause. The hard part is finding it.

Sir

I am stunned that a man of your experience would subscribe to this theory.

Color blobs that appear with the passage of time usually have nothing to do with grill failures. That is a lie perpetuated by dishonest service techs or the ones who know no better.

Give me 2 minutes with your TV and I'd show you how easy the blobs are to remove



Well, as I have had 3 910/960s with Aperture grill failures, I think I have a pretty good idea what they look like - but thanks for the offer.

I am sure Tweeter just replaced 3 TV's against my wishes and upgraded me from a 910 to a 960 because they were stupid.



By the way while I'm here does this TV have a native resolution and if so does anyone know what it is as I am experimenting with an external video processor to bypass the TV's internal video processing. The XBR910/960 series in australia have RGBHV plugs in the back.


In your own words Sir I am stunned that a man of your experience would .... ......not know this.





I am sorry to hear of whats happening with your Tv. I will tell you what various techs have told me over the years. So this comes from the vast knowledge of Techs who you know are geniuses but you know mine is an idiot - that clearly is sound science based on direct observation, lol.



example 1. A lady in coastal eastern australia who , regardless of the CRT brand she bought ,always had color purity problems . Turns out the neighbourhood she was in had a some sort of vein of iron ore and the backgroung terrestial magnetic field was the cause. this was confirmed by the council engineers years earlier who sampled the area before foundations were put in. There are meters you can buy that can measure the terrestial magnetic fielld where you live.

Gosh, you have electromagnetic fields in Australia too! Who'd have thunk it? Do you think maybe the MantraRays that killed Steve Irwin are behind it?



2. In my own case I lived in a house that had very old electrical wiring and when I moved house the color purity problems went away. An engineer in London confirmed that incorrect wiring can cause color purity problems. I cannot give the electrophysics basis for this though.

Again, a man of your stature doesn't understand electromagnetic fields? I guess you never made a magnet with a piece of metal, wire and a battery in High School Science class either?



He mentioned something about net electrical currents and the greater the current the higher the magnetic field.

You clearly didn't pay attention in those basic science classes, did you? Let me tell you another secret. There are these things called Radio Waves, that I am told can carry a TV picture - even though you cannot see the radio waves! I am even told that if you get the right wave legnth you can get this radio waves to even cook food in something called a microwave oven!!!! I've yet to see these invisible wave, but if I live right, maybe one day I will be given the right to see them from some Zin Master such as yourself!!!! I can't hardly wait and live for that day!!!!!


3. I have noticed that nearby electrical motors (eg a fan ) or nearby metallic objects (eg a large living room heater) can cause color impurities.

Did you just skip all science classes? Do you at least know why the water going down your drain "spins the wrong way in Australia and the Southern Hemisphere?" Something about a force called gravity and the rotation of the earth, but I've never seen either to confirm they exists, lol.... Some guy named Newton swears they do though.



4. I had a high defintion set-top box (high definition tuner) made by panasonic that caused color impuritues. I don't know why.



You don't know why yet you are going to tell me how to get rid of my blobs in 2 minutes...



5. I've had a high end UPS unit that cost over $1k - i noticed it too could cause color impurities. Again I do not know why .



Dare I say it again, you don't know why, yet you are going to get rid of my blobs, yet you don't understand the magnetic fields produced by a UPS and demonstrated by making a magnet of of a piece of metal in Science Class?????



6. I've tried removing the internal speakers on two XBR910's and that had no impact on purity at all. Only landing fixed mine ( and believe me I tried everything else first).

Again, duh...... the speakers are shielded.




7. Nearby high density power lines can cause color impurities on CRT televisions. (i hope you dont live near any)


and he can't figure out why a UPS or old unshielded house wiring would cause a problem, lol




8. The internal degaussing unit needs a massive in-rush current to power up. I've had a few surge suppressors that ware causing impurities. My theory is that these units were somehow impeding the inrush current and start up degaussing was somehow affected . I dont know and never used em again. Maybe thats why the official Sony position is to plug it straight into the wall.?

You are batting a thousand




I hate these color blobs more than anyone. They really are a pain in the arse . On Kentechs suggestions I (and many others in Australia) have adjusted landing and have remained in video nirvana ever since. Admittedly I have heard of quite a few people like yourself who despite all efforts experience the green goblins and my heart goes out to you as I know that it detracts from viewing pleasure.

There are guys who know the basis for this as I remember reading (I think in agoraquest) of an explanation for persisting color blobs despite landing adjustments. I have a faint memory of reading about a "circuit " being at fault but it was over 2 years ago .

The thing I was taken by is the assumption by so many that if the color blobs appear ipso facto the tube must be stuffed. Not necessarily.



And if the blob pulsates and modulates with deep bass notes as the Aperture grill is shaking, you have an Aperture grill failure. As your entire picture does not shake on deep bass notes, it can't get much clearer or obvious than that.



My attitude towards electronics is that for every problem there is a cause. The hard part is finding it

How profound...for every problem there is a cause...geez.

I guess those are words to live by. I would have never thought about that.

You are clearly the Zin Master and I am honored that you would even think about fixing my blobs.

Does anyone have a bias light installed in back of their 960? If so, where/how do you have it installed? Near the bottom of the set, middle? top?
Any pics of the install?

How improved is the viewing?

Question:

I tried searching the thread, but can't come up with a clear answer. What do the "Reality" and "Clarity" adjustments do in the Custom Palette modes in advanced video? Thanks.

If someone near Austin, TX is looking for a 960, Send me a message.
Build date 06/05, flawless. with/orig box.

Well, I'm now the proud new owner of a 960. Thank you to the many posters here that helped me decide to get the 960 instead of the 970.

So far, I'm very happy with my decision. The picture and sound are great. Now I just need to upgrade my DirecTV to HD!

I've had the 960 for quite a few months now, really love the picture quality.

When it first turns on and degausses itself there sometimes appears to be a dark area of discoloration that remains on the lower left hand portion of the screen.... displaying on a screen of a solid light color it is barely noticeable (yet still noticeable,) hardly noticeable at all (or not noticeable most of the time) when watching moving imagery.

My speakers are magnetically shielded so I know my left front can't be causing this problem.

Anyone have any idea what the issue is? I just don't want it to get worse (it didn't do this at all when I first purchased the set.) The set isn't professionally calibrated or anything but it is still optimized as much as it can be using Avia (and suggestions from this thread.)

The TV is plugged directly into the wall and is never left on after I'm done viewing it (which amounts to only an hour or two each day on average.)

Stinky-

That's a purity problem. Turns out, the yokes in these sets are unbelievably sensitive (perhaps that's what we owe for its being discontinued) and almost all of them develop these problems. I just had mine ISFed and it still has some minor problems with that. Especially the more the TV is used, the problem becomes impossible to avoid. The calibrationist cursed my previous repair tech for messing with the yoke magnets and said that basically he thinks the yoke just warps over time because of how frail it is. He got my set to a point where it's mostly not noticeable.

Dan

Stinky-

That's a purity problem. Turns out, the yokes in these sets are unbelievably sensitive (perhaps that's what we owe for its being discontinued) and almost all of them develop these problems. I just had mine ISFed and it still has some minor problems with that. Especially the more the TV is used, the problem becomes impossible to avoid. The calibrationist cursed my previous repair tech for messing with the yoke magnets and said that basically he thinks the yoke just warps over time because of how frail it is. He got my set to a point where it's mostly not noticeable.

Dan

Damn.... how bad can I expect the problem to get over a period of what amount of time? Meaning, in your experience how bad do you think it'll be in 6 months, how bad in a year, etc. given a couple hours of use every day? Right now it really isn't that big of a concern as it can't really be noticed when watching images in motion, it takes a solid gray/light background for it to become somewhat noticeable; But it does bother the half of me that's so anal about picture quality just knowing it exists (even though it can't be seen much of the time) and could get worse is enough to get me to look for it constantly. I really didn't feel the need to get this thing ISF'ed before, but if it gets any worse I guess I'll have to look into it.

Sorry if I'm interrupting the thread. I was curious if any of you know how to remove the anti glare coating on the xbr960. I've searched the site and could only find one thread that said he removed it with a product called goof off at goof-off.com. He also said that he couldn't recommend his technique because it took him so long to remove it. I want to remove the glare coating for better picture. I also found out that the "960N" model has a plastic protective coating over the anti glare coating and that the regular 960 doesn't. I have the 960. It looks like I just need to find a chemical that will remove it without damaging the glass or plastic. I thought maybe that clear boxing tape you get at the post office. The reason I say from the post office tape is because thats quality tape with super sticky stuff on it and if youve ever notice that that clear tape doesn't leave a sticky residue if done right. I might practice on my windows before hand. I don't know if the coating is a film or a sprayed on substance. I've found theres different opinions on that. Im not bothered by several windows I live in an apartment thats like living in a cave. Any thoughts?
P.S. If you like the coating and want to keep it never use any tipe of liquid ever not even electronics cleaner to clean it get one of those special cloths used to clean televisions.

I've had the 960 for quite a few months now, really love the picture quality.

When it first turns on and degausses itself there sometimes appears to be a dark area of discoloration that remains on the lower left hand portion of the screen.... displaying on a screen of a solid light color it is barely noticeable (yet still noticeable,) hardly noticeable at all (or not noticeable most of the time) when watching moving imagery.

My speakers are magnetically shielded so I know my left front can't be causing this problem.

Anyone have any idea what the issue is? I just don't want it to get worse (it didn't do this at all when I first purchased the set.) The set isn't professionally calibrated or anything but it is still optimized as much as it can be using Avia (and suggestions from this thread.)

The TV is plugged directly into the wall and is never left on after I'm done viewing it (which amounts to only an hour or two each day on average.)

I have the same problem with my 960. I thought that maybe its from the speakers inside of the television. I don't know though. I'm not too worried about it becuase I'm going to have mine ISF'd soon and maybe he can reset the "landings " or whatever. I know that their are ways to go into the service menu and do something to the landings yourself. Supposedly its really easy. Maybe do a search with "landings" or "degaussing" or "spot" or something. Mine is most noticeable when my xbox 360 starts up on the screen and all you see is the green xbox logo and the white background. Its a bluish color for me. A person told me once that the magnetic poles of the earth could do this. Like if you have your television facing south or north or something. Not kidding. I know that I've seen on this forum somewhere someone talking about how if you move your television around to a different place in the house that it can affect the geometry of the set. Sorry that I don't have detailed info on this. I'm just an amateur with poor sentace structure and bad puncuation etc. :o

p.s. mine faces South West

That's a purity problem. Turns out, the yokes in these sets are unbelievably sensitive (perhaps that's what we owe for its being discontinued) and almost all of them develop these problems. ... The calibrationist cursed my previous repair tech for messing with the yoke magnets and said that basically he thinks the yoke just warps over time because of how frail it is.I'm having the same problem.

The authorized sony repair guy will be coming to take my XBR960 in the next day or two, to replace the tube on Sony's recommendation to theoretically solve the reoccuring color-blotch problem in the corners of the screen, because "they don't know what else to do".

Can you provide any hard evidence available on the web, or contact names and phone numbers whereby I can track down evidence that this major surgery is NOT the solution?

Any idea if when the tube is replaced, they re-use the old yoke?

I had my 960 repaired for the no picture and sound problem. The techs replaced a DZ and By board. It seemd as though the PQ wasn't as good after the repair but with D* I wasn't sure if it was an issue with them. Now I'm certain it's the tv. Color reproduction is fine but HD looks like SD, my sony 30hs510 has way more detail. I tested different HD receivers and both HDMI and Component cables. Can the blurry PQ be corrected with calibration. Can the techs test the resolution of the set? The tech said he reset the tv to factory settings but I've read factory settings are build settings which were before Sony's calibration of the set. I'm just curious if it's a hardware issue or a settings issue as I have an ISF appointment scheduled.

I had my 960 repaired for the no picture and sound problem. The techs replaced a DZ and By board. It seemd as though the PQ wasn't as good after the repair but with D* I wasn't sure if it was an issue with them. Now I'm certain it's the tv. Color reproduction is fine but HD looks like SD, my sony 30hs510 has way more detail. I tested different HD receivers and both HDMI and Component cables. Can the blurry PQ be corrected with calibration. Can the techs test the resolution of the set? The tech said he reset the tv to factory settings but I've read factory settings are build settings which were before Sony's calibration of the set. I'm just curious if it's a hardware issue or a settings issue as I have an ISF appointment scheduled.

I'd ask Sony to recalibrate it if they reset you to the initial defaults...

I originally did home repair but it was too stressful, having to schedule around my days off and not being able to leave my home as they give you a 4 hour window, plus time of repair. I had 4 scheduled visits with them cancelling once, it wasn't a good experience. Hopefully they can pick the set up, do extensive testing to make sure it's correctly fixed, and then returne it. I will call them tomorrow.

I'm having the same problem.

The authorized sony repair guy will be coming to take my XBR960 in the next day or two, to replace the tube on Sony's recommendation to theoretically solve the reoccuring color-blotch problem in the corners of the screen, because "they don't know what else to do".

Can you provide any hard evidence available on the web, or contact names and phone numbers whereby I can track down evidence that this major surgery is NOT the solution?

Any idea if when the tube is replaced, they re-use the old yoke?

Because of various issues, pickup of my 34XBR960 has been delayed. I'm still requesting pointers to or personal experiences with any credible evidence that the infamous 34XBR96 "color blotches in the corners" issue can be solved by any method other than replacing the tube.

If Sony cannot be persuaded that the issue lies with the deflection yoke (or something else), they are going to replace the tube.

In fact, I'll expand my search to requesting direct evidence that the problem CAN be solved by replacing the tube.

I just want my set to work properly ...

Ladd, I'm with you. I don't care what Sony does or does not replace, as long as the set works like it's supposed to. I just got off the phone with the techs and they're picking up my set this wednesday. If they tell me they need to replace the tube, as long as it's another SFP tube I couldn't care less. In fact I'd prefer having brand new parts as long as they're functioning properly. I think the other poster is saying even a tube replacement won't fix the green blob issue because it's not caused by the tube but rather something else. If that's the case hopefully they will discover that the problem was a "combination" of the crt tube and the yoke.

i work for a very big electronics store and exploring our system i found we still have 4 xbr960s in stock, i also found out we have used xbr960n's

does this anti-glare coating really have an effect? is it worth getting the 960N used so it doesnt have it? or should i go for the new 960

I would buy a 'new' xbr960 over a 'used' xbr960n any day of the week.

so it is said that they xbr960's coating will get dusty and screw up viewing, can anyone thats owned one for a while elaborate on exactly what the problem is and how bad it can get? and if its fixable at all

i work for a very big electronics store and exploring our system i found we still have 4 xbr960s in stock, i also found out we have used xbr960n's

does this anti-glare coating really have an effect? is it worth getting the 960N used so it doesnt have it? or should i go for the new 960


Yes by all means get the new 960. The anti glare coating shouldn't be a deal breaker either way. But "new in box" is a fine selling point. btw i have a 2year old 960 and actually prefer the anti glare coating.

Without the anti-glare, you run the risk of reflection, seeing yourself watching TV, lights, windows, very reflective with out it.

My 960 is just about 2 years old now, and no dust problems I can see with the coating. I like it because it cuts down on the reflections from lights in the room.

i work for a very big electronics store and exploring our system i found we still have 4 xbr960s in stock, i also found out we have used xbr960n's

does this anti-glare coating really have an effect? is it worth getting the 960N used so it doesnt have it? or should i go for the new 960

By all means, get the 960! You are amazingly lucky to still have one available new.

yeah not just 1 but 4

By all means, get the 960! You are amazingly lucky to still have one available new.
PM the location and price if possible :rolleyes:

Yes, please PM me too, thanks.

oh it is in cali, it is cheap too, they could probably ship it to u if u went to a local branch of this store and paid there, but u guys gotta wait till i save up enough to buy it hehe

This is Not fair!!
I thought I had the last xbr960.
Now I will have to change my handle to almostlastxbr960.
hahaha

So far I'm very happy with my 960. I do notice that there are vertical dark bands at the left and right sides of the screen that appear even when the set is off. They don't bother me much, as when its on, I don't notice them unless I really look closely. Is this normal (the set, not me!)?

I'm having the same problem.

The authorized sony repair guy will be coming to take my XBR960 in the next day or two, to replace the tube on Sony's recommendation to theoretically solve the reoccuring color-blotch problem in the corners of the screen, because "they don't know what else to do".

Can you provide any hard evidence available on the web, or contact names and phone numbers whereby I can track down evidence that this major surgery is NOT the solution?

Any idea if when the tube is replaced, they re-use the old yoke?

Easy Service Menu fix. Adjust the 'Landing.' Color purity problems will be basically eliminated. Trust me, it's worked on mine.

Easy Service Menu fix. Adjust the 'Landing.'

In what way?

In what way?

Once you're in SM, you just need to find the adjustments for the Landing. You have the option to adjust Right Top, Right Bottom, Left Top, Left Bottom. You can adjust the landing values by using numbers 3 and 6 on your remote. 3 brings 'em up, 6 takes them down. Have you been in the service menu yet, Stinky?

I tried removing the antiglare coating with goof-off and messed up. I applied it to the corner of my screen to try it out and it did work but decided not to do it to my whole screen because the screen is way way too reflective without the anti glare coating. I did mess up a little and took some of the coating off in the viewing area about 1/2 inch. It's noticible when there is a white image on the screen but only if your looking for it. I would not suggest taking the anti glare coating off of any screen for many reasons. The coating is a must have because the screen is so reflective. Also, I have found that the screen is NOT GLASS! It is very hard plastic. Don't ask how I know this. It too difficult an imbarrising to explain. It was a tolerable mistake though. Not in the viewing area from the front but it is from the far side viewing angle. There might be glass underneath the hard plastic though. Anyways just wanted to warn everyone. I'm sure everyone is smart enough not to put chemicals on their very expensive television though.

Easy Service Menu fix. Adjust the 'Landing.' Color purity problems will be basically eliminated. Trust me, it's worked on mine.Thank you for taking the time to answer (and perhaps your solution, also proposed by others, works for some), but you must have missed all the postings in this discussion thread detailing how adjusting the Landing values is not always an effective solution.

As has happened with other community members, on my 34XBR960 adjusting the landing values works fine until the set is turned off for the night, but the color blotches are there again the next day.

Did you save the new landing values using the special key sequence? If not, they will be reset when you turn the set off and on.

Thank you for taking the time to answer (and perhaps your solution, also proposed by others, works for some), but you must have missed all the postings in this discussion thread detailing how adjusting the Landing values is not always an effective solution.

As has happened with other community members, on my 34XBR960 adjusting the landing values works fine until the set is turned off for the night, but the color blotches are there again the next day.

Interesting. I've had to adjust the Landing values twice since I got the set. In my upper right hand corner there is a slight yellowing that I can't get rid of. But it only shows up in very very particular cases. 95% of the time I don't see it. I also forgot to mention that, when I got my set ISF calibrated, that I had it manually degaussed. That may have helped but I don't believe it did. I believe the Landing adjustment was enough. Folks who see the blotches persist after a shutdown should wait long enough for the set to degausse itself. When you turn the set on you'll hear a big "whooooom" sound - that's the set degaussing itself. Turning it off right after adjustments without letting it degauss could lead to further blotching. I guess I've just been one of the lucky ones.

I also have to mention that there's only a single magnet on my tube. Some tubes come with many magnets which could absolutely be creating the color blotches. Removing magnets will affect geometry but you can also make more adjustments after that. If the Landing hasn't been the solution than I recommend removing some of the magnets on the tube and see what happens. In many cases it's the magnets that are introducing the color blotches.

. A person told me once that the magnetic poles of the earth could do this. Like if you have your television facing south or north or something. Not kidding. I know that I've seen on this forum somewhere someone talking about how if you move your television around to a different place in the house that it can affect the geometry of the set.


Yes the magnetic poles can effect the beams in any CRT. If you consider how the CRT actually works, its not hard at all to figure out why. All Sony TVs have their final alignment with the picture tube facing west for standardization.

Did you save the new landing values using the special key sequence? If not, they will be reset when you turn the set off and on.Very good advice, but yes, I did save the adjustments. :)

For folks who are interested in this subject and might wish to offer advice, please click HERE (http://windinthetrees.com/xbr960/xbr960.html) to see a synopsis of my problem and some photos.

Once you're in SM, you just need to find the adjustments for the Landing. You have the option to adjust Right Top, Right Bottom, Left Top, Left Bottom. You can adjust the landing values by using numbers 3 and 6 on your remote. 3 brings 'em up, 6 takes them down. Have you been in the service menu yet, Stinky?

I know how, but I haven't yet.... I haven't felt a need to.

If the problem gets any worse I'll have to check that out.

Very good advice, but yes, I did save the adjustments. :)

For folks who are interested in this subject and might wish to offer advice, please click HERE (http://windinthetrees.com/xbr960/xbr960.html) to see a synopsis of my problem and some photos.

When the tech was changing the board did he check the shields around the speakers?

When the tech was changing the board did he check the shields around the speakers?I asked him to do so (as I had read before his visit that that was one thing to look for) and he said he couldn't see anything wrong.

Not that that answer really tells us anything definitive, because it might be more indicitive to his skills than the shielding, but I do wonder why the problem would suddenly pop up after 10 months of problem-free use.

I am more dismayed than interested in the latest turn of events re: working with Sony to fix the color purity issue in the corners of the screen of my 34XBR960, but it looks like I have to do some homework.

I just got off the phone with Sony National Customer Relations and they said that because of the severity of the color blotch problem exhibited by my 34XBR960 combined with the difficulty in finding a service provider in, near or not-so-near my area who is willing to work on the TV, there is a very good possibility that Sony will elect to simply replace the TV outright with any model that is currently available via SonyStyle.com. It is my impression that I will be credited with the full $1899.99 retail purchase price and that credit can be used against the full MSRP of any Sony TV available today.

I am told that this means one of two types of display technology: direct-view LCD or rear-projection SXRD (an LCoS variant).

I haven't followed any of these technologies at all in the 13 months I've owned the 34XBR960, nor had I done more than a passing review of them in the two years prior to purchase as I had always wanted the best picture and during that time frame it seemed to me that CRT was the only way to get it (if you didn't mind size or weight).

My only vague impression about any kind of current LCD or LCoS technology is that improvements continue to be made in leaps and bounds (and will most likely continue to do so rapidly) and that possibly one or more Sony models available now might actually be the first TVs that require minimal excuses/apologies when it comes to the HD picture quality.

I'm tempted to say that they can have my 34XBR960 when they pry it from my cold dead hands, but then reality reluctantly intrudes. I've made it clear to Sony that I strongly want them to exhaust all possibilities for fixing my set before considering a replacement with an LCD/LCoS set (and I'm not giving up easily) but it behooves me to start doing my homework now in case I am presented with having to actually make a decision shortly.

Therefore, I am asking for any advice, general or specific, on what I should be researching and considering, and/or which LCD or LCoS technology from Sony, or heaven forbid, an actual recommendation of a specific model of Sony TV that I should consider as either a suitable or as-close-as-I'm-going-to-get replacement to the XBR960.

I realize that this forum is not the appropriate place for a protracted discussion on non-XBR960 matters, but I'm hoping that other owners and lovers of the 960 might have more experience with the current line of Sony TVs and can offer some guidance as to what direction I can read up on.

I may be requested to make a decision as early as Friday or next Monday, although asking me to make a decision and me agreeing to make a decision that quickly are two different things. But still, if you have information you are willing to take the time to type out, please don't wait a week or two before offering it. :)

edited to note that the rear projection SXRD models were LCoS technology

Are you at all interested in LCoS?

I would try and get them to fix your set.

Are you at all interested in LCoS?Isn't the SXRD roughly the same thing?

I would try and get them to fix your set.That is what I am currently pursuing -- however if Sony decides that it is simply too expensive to do so (given parts, time and distance), then they may pull the plug.

I have both the 960 and a Sony 32XBR1 LCD set, from last year. Both technologies have their strengths. You will not see the same black blacks on an LCD tho.
The only Sony flat LCD models I would consider would be the V or XBR2 lines and they are 40"- 46" and start at $3000. The 32" Sony models $2000, but they are not as high a resolution as the V and XBR series. You need to go look at the Sonys in a store.
I personally do not like rear projector TVs.

Isn't the SXRD roughly the same thing?
Same thing as LCD? No, LCoS has far better black levels.

They're all rear projection though (unlike LCD where you have a choice between rear projection and direct view/flat panel, moving from a XBR960 to a rear projection set may be a little odd at first) so that's something to keep in mind.

Same thing as LCD? No, LCoS has far better black levels.You are correct and I was mistaken in my original attibution that Sony sold only LCD-technology sets.

I note that Crutchfield places LCoS and SXRD in the same display-type category, so I thought they might be similar (if not identical).

Checking Wikipedia, they say the same thing also. Link is HERE (http://en.wikipedia.org/wiki/SXRD) and has the sentence: "Commercial implementations of LCoS technology include Sony's SXRD (Silicon X-tal Reflective Display), Syntax-Brillian's Gen II LCoS, and JVC's D-ILA (Digital Direct Drive Image Light Amplifier)."

I have edited my original post to remove the statements that say that LCD technology is the only one available. Thanks for pointing out a particular idea that I needed to research further to get the correct information.

I've read the entire 50A2000 SXRD discussion thread on AVS, and similar to the XBR960 thread, lots of owners love 'em and lots of owners have had problems with them.

There appear to be fewer owners of the direct-view LCD 40V2500 that are unhappy but there is so much to read and process ...

I note that Crutchfield places LCoS and SXRD in the same display-type category, so I thought they might be similar (if not identical). Checking Wikipedia, they say the same thing also. Link is HERE (http://en.wikipedia.org/wiki/SXRD) and has the sentence: "Commercial implementations of LCoS technology include Sony's SXRD (Silicon X-tal Reflective Display)..."

I need to edit my original post to remove the statements that say that LCD technology is the only one available.

I thought you were asking if the SXRD was the same thing as LCD, I must have misread what you posted - my bad. LCoS is the name of the display technology (Liquid Crystal on Silicon) and SXRD is the name of the set that uses it..... like the relationship between the names LCD and Bravia.

I haven't kept up with the current LCoS models for a while... not since the KDSR 50(or 60) XBR1 SXRD's were released. These sets were generally touted as having superb image quality, but they were not without their problems (the green blob issue being the most widely-experienced.) LCoS is able to generate nearly identical CRT black levels, much deeper than what LCD offers. There have been newer LCoS sets released, although I don't know as much about them as I do about the original XBR1 SXRD'S.

The main issue is the price..... so this may be the limiting factor for you. They are more expensive than the Sony LCD models, generally, but being used to CRT image quality you might opt for an SXRD as they are much closer to CRT imagery than LCD's are (taking into account black levels and all that.)


A2000 SXRD's (from what I've read a few people are reporting green blob spotting.... but it seems less widespread than the issue was with the original crop of XBR1's. These sets are very, very similar to the XBR2's [listed below.] They just lack a few features that you may or may not care about, think of them as budget XBR2's.)

Read more about it here:

http://www.avsforum.com/avs-vb/showthread.php?t=701578

A2000's on Sony Style (55 and 60 inchers respectively: )

http://www.sonystyle.com/is-bin/INTERSHOP.enfinity/eCS/Store/en/-/USD/SY_DisplayProductInformation-Start?ProductSKU=KDS55A2000&Dept=tvvideo&CategoryName=tv_ProjectionTVs_RearProjection_55to80TVs

http://www.sonystyle.com/is-bin/INTERSHOP.enfinity/eCS/Store/en/-/USD/SY_DisplayProductInformation-Start?ProductSKU=KDS60A2000&Dept=tvvideo&CategoryName=tv_ProjectionTVs_RearProjection_55to80TVs



XBR2 (from what little I've read it seems as though the biggest issue, the green blob, has been largely resolved.... although I could be mistaken. You can read more about it here: )

http://www.avsforum.com/avs-vb/showthread.php?t=730418

XRB2 on Sony Style (60 and 70 inch respectively: )

http://www.sonystyle.com/is-bin/INTERSHOP.enfinity/eCS/Store/en/-/USD/SY_DisplayProductInformation-Start?ProductSKU=KDSR60XBR2&Dept=tvvideo&CategoryName=tv_ProjectionTVs_RearProjection_55to80TVs

http://www.sonystyle.com/is-bin/INTERSHOP.enfinity/eCS/Store/en/-/USD/SY_DisplayProductInformation-Start?ProductSKU=KDSR70XBR2&Dept=tvvideo&CategoryName=tv_ProjectionTVs_RearProjection_55to80TVs

You are correct and I was mistaken in my original attibution that Sony sold only LCD-technology sets.

I note that Crutchfield places LCoS and SXRD in the same display-type category, so I thought they might be similar (if not identical).

Checking Wikipedia, they say the same thing also. Link is HERE (http://en.wikipedia.org/wiki/SXRD) and has the sentence: "Commercial implementations of LCoS technology include Sony's SXRD (Silicon X-tal Reflective Display), Syntax-Brillian's Gen II LCoS, and JVC's D-ILA (Digital Direct Drive Image Light Amplifier)."

I have edited my original post to remove the statements that say that LCD technology is the only one available. Thanks for pointing out a particular idea that I needed to research further to get the correct information.

I've read the entire 50A2000 SXRD discussion thread on AVS, and similar to the XBR960 thread, lots of owners love 'em and lots of owners have had problems with them.

There appear to be fewer owners of the direct-view LCD 40V2500 that are unhappy but there is so much to read and process ...


I think you should try and get your money fully refunded and go with plasma. They're the most CRT-like displays on the market. If that fails, go with SXRD. If you're a stickler for blacks (like me), I can't imagine you'll ever be happy with a flat panel LCD.

IMO, LCD's biggest shortcomings are response time (motion blur) and black levels (weak shadow and lower greydation detail). Their biggest pluses are zero flicker and outstanding clarity/resolution. Tough to go from a high quality CRT like the 960 to an LCD and be satisfied.

I appreciate the opinions and advice offered by some folks regarding my dilemma, and also the patience of the other readers in putting up with the semi 960-related comparisons.

Any other advice, tips, links, whatever still sought!

Aargh! I just don't know what to do about my TV's cold tuner problem. At first a Sony repair place told me to just fax the receipt, they'll order the part (q-box) and will tell me when to bring it in. Now they're saying they can't order the part without having the TV there so they can see it themselves. I really don't want to drive two hours to bring the TV, drive two hours to get back, drive another two to go pick up the TV, and then drive another two to bring it home.

I only have two months left for the warranty. What should I do? I doubt that I'll be able to convince Sony USA to pay a Sony Canada tech to fix it...

I wish there would be some homemade fix available for such a minor (albeit irritating) problem.

Did anyone mention angle-of-view? The sweetspot on LCDs is pretty narrow, esp. compared to a CRT. So unless your TV watching consists only or primarily of "selfish mode" (e.g., lazyboy set four feet from the screen, front and center, the way my father-in-law watches TV), this may affect your purchase.

Foxfan I thought the Sony warranty includes in-home service. I haven't heard of many other folks here being asked to take their TV anywhere because usually the techs came to their house. But I could be wrong.

Foxfan I thought the Sony warranty includes in-home service. I haven't heard of many other folks here being asked to take their TV anywhere because usually the techs came to their house. But I could be wrong.
The warrantee does include in-home service.

Sony does have in-home repair but in my experience your best bet would be to have them come and pick up the set. I had 4 scheduled tech visits and one was cancelled by them the day of the visit at the last hour of the four hour window. If they come out and their replacement part is a dud they have to reorder the part and you have to reschedule. Then you have to wait another day and hope they get it right the next time. Some issues are caused by more than one failing part also. After the multiple visits and days stuck at home waiting I decided to have them pick up the set, do all the necessary repairs at their shop and only after extensive testing return the set to me.

The problem is that Sony's in-home warranty is only valid in the U.S. My TV is in Canada, considered to be a foreign country even though I'm only 30 minutes from the border.

I wouldn't mind bringing it once across the border to get fixed, but I don't want to bring it, leave it, and then go back to get it again...

I appreciate the opinions and advice offered by some folks regarding my dilemma, and also the patience of the other readers in putting up with the semi 960-related comparisons.

Any other advice, tips, links, whatever still sought!

If they can't fix your set, maybe they can still get you an XBR970? You'll lose some clarity, but you'll retain the great black levels and shadow detail that you are used to.
I can attest to avoiding an LCD direct view. I purchased the Sony 32" XBR1 LCD last November and have never really been happy with it. Even though my new 34HS420 has less picture detail, I'm much happier with it overall.

I am more dismayed than interested in the latest turn of events re: working with Sony to fix the color purity issue in the corners of the screen of my 34XBR960, but it looks like I have to do some homework.

I just got off the phone with Sony National Customer Relations and they said that because of the severity of the color blotch problem exhibited by my 34XBR960 combined with the difficulty in finding a service provider in, near or not-so-near my area who is willing to work on the TV, there is a very good possibility that Sony will elect to simply replace the TV outright with any model that is currently available via SonyStyle.com. It is my impression that I will be credited with the full $1899.99 retail purchase price and that credit can be used against the full MSRP of any Sony TV available today.

I am told that this means one of two types of display technology: direct-view LCD or rear-projection SXRD (an LCoS variant).

I haven't followed any of these technologies at all in the 13 months I've owned the 34XBR960, nor had I done more than a passing review of them in the two years prior to purchase as I had always wanted the best picture and during that time frame it seemed to me that CRT was the only way to get it (if you didn't mind size or weight).

My only vague impression about any kind of current LCD or LCoS technology is that improvements continue to be made in leaps and bounds (and will most likely continue to do so rapidly) and that possibly one or more Sony models available now might actually be the first TVs that require minimal excuses/apologies when it comes to the HD picture quality.

I'm tempted to say that they can have my 34XBR960 when they pry it from my cold dead hands, but then reality reluctantly intrudes. I've made it clear to Sony that I strongly want them to exhaust all possibilities for fixing my set before considering a replacement with an LCD/LCoS set (and I'm not giving up easily) but it behooves me to start doing my homework now in case I am presented with having to actually make a decision shortly.

Therefore, I am asking for any advice, general or specific, on what I should be researching and considering, and/or which LCD or LCoS technology from Sony, or heaven forbid, an actual recommendation of a specific model of Sony TV that I should consider as either a suitable or as-close-as-I'm-going-to-get replacement to the XBR960.

I realize that this forum is not the appropriate place for a protracted discussion on non-XBR960 matters, but I'm hoping that other owners and lovers of the 960 might have more experience with the current line of Sony TVs and can offer some guidance as to what direction I can read up on.

I may be requested to make a decision as early as Friday or next Monday, although asking me to make a decision and me agreeing to make a decision that quickly are two different things. But still, if you have information you are willing to take the time to type out, please don't wait a week or two before offering it. :)

edited to note that the rear projection SXRD models were LCoS technology


SONY will not return any money to you they will give you credit to purchase another TV through Sonystyle. Also the credit you will receive will not be the full purchase price, but the depreciated value for a ~2 year old TV. How do I know this? Last year (you can search for my posts in this thread), I had my 960 replaced twice. Trust me, I hate it too, they should give you a refund check for the full amount so you can spend it on any TV and from any store. But they won't. See if you can get them to replace every major part on the TV!!! Good luck.

I got the 34XBR960 delivered this morning from Best Buy. BB had a floor model but it had a chip inthe tube. I posted about it in this thread here (http://www.avsforum.com/avs-vb/showthread.php?t=728177). I didn't want it so the sales guy did a search in the surrounding states at the other stores and found a new in the box 960! After some effort and thanks to a AVS member here for suggestions on how to get it to my BB from that BB the television was transferred successfully.
It was pretty hard for the two big delivery guys to get it up the stairs to my loft but with my help we managed. The guy who took the under position when carrying it up the stairs had jello legs when he was done lol.
I just used the settings that I came up with using the Avia on my 30SX955 and transferred the same values to the 960. It looks great and will do until I find an ISF person in town to do both TV's.
I am glad to have this TV.

Hey congrats...you are very fortunate to have found a new one this late in the hunt. I'm sure many will be envious.

Hey congrats...you are very fortunate to have found a new one this late in the hunt. I'm sure many will be envious.

Thanks. I still almost can't believe that I found one, considering what I have read about the scarcity of it. The sales guy and I sat in front of the computer and looked at the inventory of BB's in three or four surrounding states. I guess they divide their stores into 'regions'. So a quick glance at each region will tell you what they have. There is still at least one new in the box somewhere out there and several display models. The system differentiates between new and open box items. Circuit City had one display model in my state but their search system is not as easy to use as BB's. One has to enter each individual store number in in order to see what they have, versus seeing a slew of stores (in a region) being compared.

The build date on mine is May 2005.

Interesting, I've been trying to sell my 960 (build date June05) locally for a while. Only 2 people responded to my ads (ebay, craigslist, newspaper) and they want to pay a third of what I wanted. Most people don't want tube sets anymore, no matter how good they are. Sold it to work friend (who is not an AV enthusiast) for pretty cheap with a Scandinavian teak ent. center thrown in.

I have owned my 960N for about 6 months now. Only problem up til now has been it not wanting "come on" after hitting the power button. I unplug the power supply from the outlet and that seems to correct it for a few wks. before it does it again. Been doing this since the 3rd. wk. of ownership. The newest "bug" is that I'm now getting a scratchy, static sound through the internal speakers ocassionally. Usually happens on one of the premium channels through my Dish receiver. Volume doesn't seem to trigger the sound but more of a certain frequency level. Tried adjusting the audio bass/treble and thesound mode settings but that didn't help any. Watching the movie "The Island" last wk. and this sound occurred in 4 or 5 spots which last for only a few seconds or so. Hasn't done it since then. It resembles the "blown speaker" type noise but high volume won't create the static noise. Any ideas or suggestions as to what might be the cause and the remedy? Thanx.

Circuit City had one display model in my state

If that's accurate then that must be the one I bought last Thursday. :D I went into CC thinking I'd be getting the 970 and they had a 960 on display.

I'm pretty dang impressed at this point and I haven't even done any tweaking yet. I've got a lot of reading to do but I would be really grateful if I could get some initial advice as a brand new 960 owner (how many pages is this thread :eek: ).

I have AVIA but haven't had a chance to run it yet.

Signed up just now just so I could talk with you guys about this set. Looking forward to learning all about the 960.

If that's accurate then that must be the one I bought last Thursday. :D I went into CC thinking I'd be getting the 970 and they had a 960 on display.

I'm pretty dang impressed at this point and I haven't even done any tweaking yet. I've got a lot of reading to do but I would be really grateful if I could get some initial advice as a brand new 960 owner (how many pages is this thread :eek: ).

I have AVIA but haven't had a chance to run it yet.

Signed up just now just so I could talk with you guys about this set. Looking forward to learning all about the 960.


That is the one I was talking about :) It was in OKC.

I was going to drive down and look at it and then decided to get the one from BB. This was about two weeks ago. Congrats on your new purchase!

I have read that in this thread there are settings posted that Avia users have come up with and they seem pretty close to one another. So just inputting the settings can save you from using the Avia until an ISF tech calibrates it. I don't know what the settings are since this thread is so big but I am sure a search can find some of them.

Again congrats on getting that TV!

I must admit, I was enamored with getting my hands on a KD-34XBR960 when I first started reading this thread. I ended up “settling” for a KD-34XBR970. However, the thought of having to unplug the 960 and cross my fingers that it powers up every so often seems like a bit much. I’d like to see the truth on why Sony discontinued the SFP tubes.

I've had my 960 for 15 months and it has not had one glitch. Manuf date June 05.
I even have it in a semi-enclosed cabinet and it runs fine. I know the eearlier models had tuner issues. I think mine was near the end of production.

I must admit, I was enamored with getting my hands on a KD-34XBR960 when I first started reading this thread. I ended up “settling” for a KD-34XBR970. However, the thought of having to unplug the 960 and cross my fingers that it powers up every so often seems like a bit much. I’d like to see the truth on why Sony discontinued the SFP tubes.
My 960 has this occasional problem as well. It really isn't that big of a deal, though. It rarely happens and when it does, simply unplugging and replugging it works every time. It's a small inconvenience from an otherwise amazingly good TV.

:) :) :) Now that the other cataract was removed I can honestly say I am even more floored by the life-like picture of the 960. It's not that I was unable to see clearly and unhappy with picture quality prior to the procedure but now with approximate 20-25 vision in both eyes it's almost like getting a new set. I was amazed how richer the detail, blacks, sharpness and clarity appeared after the patch was removed and was then able to improve the picture even more with a slight increase in brightness and equally slight lowering of my original contrast and sharpness settings using the INHD test patterns for HD (recorded on DVR) and THX Optimizer for DVDs. It is so stunning that it reminds me of the experience I had went the set first arrived in August, 2005. ). :) :) :)

Of course, I would not recommend surgery as a means of improving the picture but it sure did help LOL. I own the 960 model, not the 960N and it set has a manufacturing date of May, 2005.

I went to my Circuit City and was walking by a box when the numbers 960 caught my eye. It was a clearance tag and it said it was for the KV-34XBR960. It was a misprint... it should have been KD instead of KV. But it was $98.96. Normally these are a lot more? Anyways I got it and wanted to let others know they might want to check their Circuit City stocks for this stand. Looks good to me on the websites!

My 960 has this occasional problem as well. It really isn't that big of a deal, though. It rarely happens and when it does, simply unplugging and replugging it works every time. It's a small inconvenience from an otherwise amazingly good TV.

Yea it is a strange symptom indeed , ive had to unplug mine twice in the 7 months ive owned it but the picture quality still amazes me to this day.

I got the last one at Best Buy in K.C. in April. I have not yet had this problem of having to unplug the set. I have had some issues with the set with the Scientic Atlanta HDTV box in the hmdi mode. Some times I would have to power down the HDTV box and reboot it, and leave tv for several minutes. This is never happen with the component mode connections.

Anyway the picture is just super and I am very happy I got it.

Does anyone here know of a reason why I can't recieve the analog channels via the cable input anymore? My DVR broke and I have to watch tv without a cable box, so I plugged in the cable directly and did a auto program. It was able to find around 223 digital channels with around 70+ shown, or something like that, but 0 analog channels. I can't watch all the main networks now, just some random miscellaneous digital channels. Even if I try to manually tune into the channels like 3, 7 or 9, which is where the major networks are, I get no signal. It's strange because I use to be able to get the channels before. I don't know what I could've done to make this go away.

Perhaps your cable company has eliminated analog channels and is all-digital now? What cable co is it, and where?

For those that are still get a 960 from best buy or circuit city, how much are they charging for the set. Also is the 30 inch version essentially the same but just smaller than the 34 inch xbr960?

Mine was marked $949 (same as the 970) at CC but I got it for $879.

Any one know where I can still get a KD-34XBR960 (new if possible)?

If anyone here lives in the NYC area and is interested in buying a used 960, please drop me a PM...

i work for a sony style store, sony direct retail basically, we just sold the last 2 new xbr960 last friday i was gonna buy one on saturday made me sad, but across the country in the 8 or so outlet stores we have like 20 B stock, which can be refurbished, returned, or former displays. xbr960s and also 20ish 960Ns, there is a 300$ price difference between the 2 tho

we offer up to 5 year warranties on B stock stuff also, so at least u dont have to worry about lemons.

but u can go to sony style.com and go to the bottom of any of the category pulldowns and u can see where the outlets are

I'm selling my 960 (manuf date june 05) in Austin TX, sorry no shipping. have orig box, remote, manual.
PM me if interested.

What`s the difference between the 960 and the 960N?
Thanks

how can i get my hands on a new one? i live in south florida i would love a new xbr960 but they are extinct i think. let me know

has anyone seen any in south florida?

i work for a sony style store, sony direct retail basically, we just sold the last 2 new xbr960 last friday i was gonna buy one on saturday made me sad, but across the country in the 8 or so outlet stores we have like 20 B stock, which can be refurbished, returned, or former displays. xbr960s and also 20ish 960Ns, there is a 300$ price difference between the 2 tho

we offer up to 5 year warranties on B stock stuff also, so at least u dont have to worry about lemons.

but u can go to sony style.com and go to the bottom of any of the category pulldowns and u can see where the outlets are

What are the prices on them out of curiosity? And can you say which are at which outlets?

I recently had extensive repair work done on my 7-month old KD-34XBR960n which entailed a new CRT and CXPC board. My perception is that now the picture quality, while good, is not as good as it was prior to failure and repair - particularly in HDTV. White contrast tends to bloom and blacks seem a bit too dark - overall, less sharp. Someone has suggested that settings may have been reset to initial build settings during repair and that service menu adjustments are needed to correct.
Can anyone offer clarification: are these service menu adjustments done via the Video Menu options in the Operating Manual; ie - picture, brightness, hue , sharpness, color temp. etc?
Also, would the DRC Mode and DRC Palette be appropriate for adjustment? Thanks for any advice you can offer.

I recently had extensive repair work done on my 7-month old KD-34XBR960n which entailed a new CRT and CXPC board. My perception is that now the picture quality, while good, is not as good as it was prior to failure and repair - particularly in HDTV. White contrast tends to bloom and blacks seem a bit too dark - overall, less sharp. Someone has suggested that settings may have been reset to initial build settings during repair and that service menu adjustments are needed to correct.
Can anyone offer clarification: are these service menu adjustments done via the Video Menu options in the Operating Manual; ie - picture, brightness, hue , sharpness, color temp. etc?
Also, would the DRC Mode and DRC Palette be appropriate for adjustment? Thanks for any advice you can offer.

The adjustments needed are likely service menu adjustments, especially the focus, landing, and covergence adjustments. See the Sony service codes thread for detailed information.

I would still guess that Sony owes you a calibration.

(I'm not familiar with the specifics of how the service menu is accessed. Some manufacturers void the warranty if they know you have accessed it. This was a controversy a couple years back with some Samsung models. Anyway, I'd get on Sony to finish their job...)

Hello everybody... I've just stumbled upon this forum and also have a 34xbr960. I bought it a few months ago at a/v store called 6th ave electronics. I could only find a display model at that time due to the fact that it was discontinued and being replaced. I got it at a pretty fair price at around $980. I've been very satisfied with its perfomance so far. I've only recently experienced two problems that i'm hoping someone can help me out with here. The manufacturing date on the set is june 2004.

1st: Sometimes when i turn on a hd channel it'll come on for a sec or so then go black and tell me there's no signal. What i've been doing to resolved this is by going up or down one channel then back to the hd channel that I want and it'll come in and play fine. Last night I spent about an hour or two manually going through some of the digital channels and noticed that because of this issue the autoprogram doesn't work 100% and found some channels that I get that didn't make it into autoprogram because of this.

2nd: Last season of smallville was in HD on WB. Now, WB and UPN (or something in that area) merged together to form the CW network. This new network is on a different channel and is the only HD channel that i can't find. I called up my cable company (cablevision) and they said that I should get it. I'm wondering if anybody can help me find out why I don't get it or what channel it is on? I live in Hamilton, NJ (Just outside of Trenton). Cablevision said that i could get a cable card which would resolve the isssue of not receving it, but i'm a little hesitant about getting a cable card because I basically get everything now.

Thanks,

Wesley

P.S. If anybody has any suggestions of how to make the picture quality better i'm all ears. Right now, it's just plugged in and running as it was when i bought it.

If anybody has any suggestions of how to make the picture quality better i'm all ears. Right now, it's just plugged in and running as it was when i bought it.What? You haven't read the almost 5,000 messages posted in this discussion thread yet, where multiple answers to your question are buried? :)


Welcome our little corner of the universe.

As a gesture of good faith to a newcomer who asks politely (OK, and because it is easy for me to do), here is a compilation of settings that I collected from different postings here about a year ago -- pick one and give it a try. Then try another ...

**********************************************

XBR960


Contrast/Picture: 45
Brightness: 31 middle setting
Tint/Hue: middle setting
Color: 31
Hue: dead center 0
SHARPNESS to "MIN"
"Clear Edge VM" to OFF
Color temp: Neutral

------------------------------------


USING HDMI:

MODE: PRO
PICTURE: 34
BRIGHTNESS: 22
COLOR: 31
HUE: R5 (toward red)
SHARPNESS: 30
CLEAR EDGE: Medium
COLOR AXIS: Monitor
MODE MEMORY: On

-----------------------------------

Plasma look-alike:

Mode - standard
Picture - 48
Brightness - 31
Color - 31
Hue - 0
Sharpness - 20
Color Temp - Neutral
Clear Edge VM - off
DRC Palette - default
Color Axis - monitor

-----------------------

THE first number is for Digital Cable, the second for VHS, the third for DVD (used a THX optomizer) and the fourth for DVI.

Mode: Pro on all
Picture: 37, 33, 30, 33
Brightness: 22, 28, 31, 21
Color: 26, 27, 35, 34
Hue: All R-5
Sharpness: 28, 26, 33, 35
Color Temp: Neutral on all
Clear Edge: Medium, low, high, high
DRC Mode: Interlacd, Cinemotion, Cinemotion
Color Axix: Monitor on all
DRC Pallete: r55/c61, r73/c83, r87/c85

-----------------------

Always: Pro and Monitor settings.

Bright and Contrast: 50 is your ABSOLUTE ceiling value.

Probably want to go into the high 30's or so, low 40's, depending on the room light you're dealing with.

Sharpness: Around 20 or so.

Color, Hue: Dead center values. (31 color, 0 Hue.)

Color temp: Neutral

VM: Low. (most folks think OFF)

-----------------------

Try your settings somewhere in this ballpark:

Pro, Monitor, VM off, Color=31, hue dead center o, Sharpness down into the teens, Brightness around high 30's low 40's, contrast about the same, give or take.

50 is a ceiling you really shouldn't cross.

Picture to Warm.

-----------------------

These are the settings it took me a month to settle on:

DVD - Movie, Picture 29, Brightness 27, Color 30, R2, Sharpness 29, Color Temp warm, Clear Edge high, DRC Mode cinamotion, DRC Palette r53, c53, Color Axis default.

HDMI - Movie, Picture 34, Brightness 23, Color 33, R2, Sharpness 37, Color Temp warm, Clear Edge high, default on.

Any feedback from fellow 960 users would be greatly appreciate.

I also have settings for digital cable and VHS but haven't written them down on paper.

While he Avia is well recommended, assume it cannot be used for HD since it can only be used through a DVD player and my callibrations for HD do differ from DVD.

-----------------------

For starters, set your viewing mode to Pro, Picture to around 31 (50%), Brightness around 45-50, Color and Hue around 31, and Sharpness around 29. Color Temp to use is Neutral, for DRC use Interlaced and try to keep Clear Edge "off."

-------------------------

STANDARD MODE ADJUSTMENT SETTINGS:

Standard (the same settings are different in each mode because of the circuitry)
picture/contrast: 34
bright: 42
color: 27
hue/tint: 0
sharp: 31
temp: cool
VM: high (the hard core folks will balk at this but it makes std def look fantastic and does not adversely affect hi def on my XBR; A calibration is another matter with this setting
color axis: default (the skin tones on most stations look better to me. You may prefer monitor -- your choice).

---------------------------------

VIVID MODE ADJUSTMENT SETTINGS:
VIDEO 7 (HD): vivid, 32, 19, 32, R2, 11, warm, high, default on.

VIDEO 5 (component DVD): vivid, 20, 31, 29, R2, 19, warm, high, cinemotion, Palette 61, 54, default on.

VIDEO 4 (VHS): Vivid, 29, 17, 22, R2, 23, warm, low, cinemotion, Palette 82/81, default on.

VIDEO 1 (Standard Cable S Video): Vivid, 32, 26, 23, R2, 21, warm, low, interlaced, Palette 60/1, Default on.

-------------------------------------

always have sharpness OFF!!!

---------------------------------------

I, and DVE, strongly recommend that you set sharpness=MIN on your 720p/1080i HD inputs as well as your 480P DVD inputs. Sharpness in the low-20 range is probably (or possibly) what you'll need for your 480i SD inputs. Turning off sharpness (which is after all only artificially constructed edge enhancement, and is not something that is present in the true source video content) completely for HD inputs will bring out the best of the 960's tube and electronics and make you gasp at how realistic and 3D what you see onscreen appears to be.

I use INPUT6 for 720p/1080i source. PRO, VM off, color temp cool, sharpness MIN, picture 35, brightness 32, color 31, hue 0, Advanced - color axis DEFAULT, mode memory ON.

I use INPUT5 for 480p DVD (and my Sony DVP-9000ES has a slightly darker component video output than my HD source devices). PRO, VM off, color temp cool, sharpness MIN, picture 34, brightness 36, color 36, hue G1, Advanced - color axis DEFAULT, mode memory ON.

I use INPUT1 for D* SD via S-video, with PRO, VM off, color temp cool, picture 39, brightness 33, color 34, hue 0, sharpness 21, Advanced - color axis DEFAULT, mode memory ON. I also have DRC=progressive.

I use INPUT3 for OTA and Comcast cable SD channels via S-video, with PRO, VM off, color temp cool, picture 40, brightness 34, color 34, hue 0, sharpness 19, Advanced - color axis DEFAULT, mode memory ON, and DRC=progressive.

Very significant is the recommended service menu adjustment to reduce "red push" and bring skin tone colors back to human! These are the four items 13-16 in the 2170P-4 group: RYR->13, RYB->15, GYR->5, GYB->4. I think you will find the positive effect of these four adjustments to be gigantic. These SM values are implicit in the above settings for color, hue, brightness and picture for the various inputs. [NOTE: service menu tweaks should ALWAYS be accompanied by first writing down the current value before adjusting, so that you can revert back to that value if something goes wrong or you change your mind, or at the very least for your historical record keeping.)

-----------------------------------------

Many people recommend starting with Monitor: Pro (and pumping up the other settings a bit), others say start with Monitor: Vivid and reducing many other settings

------------------------------------------

Thank you for your reply. I'm at work now so i'll have to look at those settings later. I also have a dvp-s9000es. Would you happen to know any of the answers to my first two questions? Also, would there be any point in getting one of the newer sony es dvd players for its upconversion? I believe it's ns9100es or something like that. I think the picture from my 9000es at 480p is pretty damn good, but am wondering if it could be better.

Thanks again,

Wesley

If anybody has any suggestions of how to make the picture quality better i'm all ears. Right now, it's just plugged in and running as it was when i bought it.

Hello and welcome to the forum! I strongly recommend that you have your set ISF callibrated. I would always try to find the right settings for the best possible picture quality but ever since my 960 was callibrated, I don't even touch the settings anymore.

How much does this service cost to get done? I assume that someone comes out to my house?

How much does this service cost to get done? I assume that someone comes out to my house?

I had Eliab from Avical come out to my house for the callibration. He is in North Jersey but came to my neck of the woods for the session. The total price was $350 (Tier 2) and worth every penny of it, the price is lower than the posted $450 because it's a Direct View Display. He is highly recommended. Eliab had nothing but great things to say about the 960. The URL is www.avical.com

Thank you everybody for your help so far, but I think we're getting off on a tangent here. Getting a good picture is important, but not my main concern. If anybody could help me out with either of my two problems i'd greatly appreciate it.

About question #2 regarding HD broadcasts of Smallville I asked about that too in my area forum for the high definition services (there is a forum dedicated to this in elsewhere on this site). I was told that the new merger didn't create a digital channel yet so I must live with standard definition broadcasts for now. I am in Tulsa, OK and using COX cable. I wouldn't be surprised if this was nationwide.

As a gesture of good faith to a newcomer who asks politely (OK, and because it is easy for me to do), here is a compilation of settings that I collected from different postings here about a year ago -- pick one and give it a try. Then try another ...

**********************************************
------------------------------------------

Great post Ladd! It should be a sticky at the start of the trhead.

About question #2 regarding HD broadcasts of Smallville I asked about that too in my area forum for the high definition services (there is a forum dedicated to this in elsewhere on this site). I was told that the new merger didn't create a digital channel yet so I must live with standard definition broadcasts for now. I am in Tulsa, OK and using COX cable. I wouldn't be surprised if this was nationwide.

Yes I heard the same thing as well in many other areas. That's not the case for me though... There is a CW11 in HD in my area and my cable company said that i would get it if I get a cable card. I'm just wondering why that's the only HD channel that I don't recieve? I might have to get a cable card I guess... Yesterday, I watched the season premier of Las vegas on NBC HD and for the first 10 mins or so it wasn't in HD. I thought that was a little odd and then when they came back after the first commercial it immediately changed to HD with 5.1 surround sound. Kinda weird... Maybe they had trouble getting it to run or something...

As a gesture of good faith to a newcomer who asks politely (OK, and because it is easy for me to do), here is a compilation of settings that I collected from different postings here about a year ago -- pick one and give it a try. Then try another ...While this isn't really the thread to talk about service menu tweaks and techniques (there is that other large "reference source" one which we all rely on for true details), I must question the wide variation in some of your quoted settings, which I disagree with. These variations seem impossible to rationalize, other than being caused by source differences on the various inputs.

But given a common source device to multiple XBR960 inputs, and standard reference setup media (e.g. DVE) test patterns, I would understand only very small differences in the PRO settings for the XBR960 for each input.

In particular, I don't agree that HDMI should be different to any significant degree from INPUT5/6 which are the component video inputs... assuming the same source device. For example, I can't imagine any situation in which the following settings would be appropriate for HDMI, other than to compensate for some very strange source device characteristics (perhaps an up-converting DVD player with very odd video characteristics based on its own mis-settings?):

USING HDMI:

MODE: PRO
PICTURE: 34
BRIGHTNESS: 22
COLOR: 31
HUE: R5 (toward red)
SHARPNESS: 30
CLEAR EDGE: Medium
COLOR AXIS: Monitor
MODE MEMORY: On


In particular, I personally cannot recommend SHARPNESS to be anything other than "MIN" for all high-definition sources on INPUT5-7 and iLink. In my opinion, a non-zero SHARPNESS value is only possibly appropriate on SD inputs (1-3) to compensate for awful delivery of SD because of channel or provider characteristics.

Also, why would HUE be so far off of 0 on a digitally delivered video stream?

I know we XBR960 owners all have our own sets of settings (mostly because of different source devices and providers), and that at least some of it is subjective (e.g. different viewing room conditions might justify a higher PICTURE value during broad daylight than at night or in the dark), but the XBR960 exhibits essentially zero difference in picture quality from component video input and HDMI/iLink input... from the same source... and there's no reasonable explanation for such radically different settings as you quote.

So, just as an alternative recommendation for the OP (newcomer XBR960 owner) to try as a starting point, I prefer COLOR AXIS = DEFAULT and COLOR TEMP = COOL, so my settings for component video INPUT6 (used strictly for 720p/1080i content coming from my DVR and D-VHS devices, via Zektor switch) are:

MODE: PRO
PICTURE: 35
BRIGHTNESS: 32
COLOR: 31
HUE: 0
SHARPNESS: MIN
CLEAR EDGE: OFF
COLOR AXIS: DEFAULT

For INPUT7 and iLink I only have small differences, namely:

PICTURE: 34
BRIGHTNESS: 31

For INPUT5 (which I use strictly for my 480p Sony 9000ES DVD, and its own component video characteristics and video settings) the changes I have from INPUT6 are:

PICTURE: 34
BRIGHTNESS: 36
COLOR: 36
HUE: G1
DRC: Cinemotion

In contrast, my INPUT1 (SD, fed from D* satellite E45 receiver and S-video) I have these other minor differences from the full INPUT6 set above:

PICTURE: 39
BRIGHT: 33
COLOR: 34
SHARP: 21
DRC: Progressive

INPUT3 (SD, fed from TWC 6412 DVR via S-video and OTA SD) is:

PICTURE: 40
BRIGHT: 34
COLOR: 34
SHARP: 19
DRC: Progressive


And, of course, all of my settings for color and hue are based on the underlying assumptions of my "red push" CRUCIAL adjustments in the service menu, where I have settled on the values recommended a long time ago in "that other thread":

RYR: 13
RYB: 15
GYR: 5
GYB: 4

Others will have very slightly different values set here, and those settings will definitely influence the user-menu COLOR/HUE which seem optimal on those XBR960's. But what is very important is that some similar adjustment to these four 2170P-4 service menu items from their factory defaults (8,9,9,6) is CRITICAL AND MANADATORY in bringing out the best visual results from the XBR960.

P.S. If anybody has any suggestions of how to make the picture quality better i'm all ears. Right now, it's just plugged in and running as it was when i bought it.As far as your "operational" issues with the XBR960 (outside of picture quality) I'm unclear on how you've got this connected since you mention that you called Cablevision and they discussed CableCard, suggesting you have a cable coax to your house but no STB/DVR feeding your XBR960 or CableCard for the XBR960.

That means you've probably simply connected that coax to your XBR960... on CABLE or VHF/UHF coax inputs?.

You're describing tuning problem symptoms relating to HD "reception" of local network channels off of this coax, but without a STB/DVR or CableCard involved it's hard to know what the XBR960 is really seeing from your Cablevision provider over its coax. For sure, I wouldn't think this is comparable to an OTA antenna input.

As far as the new CW being in HD locally for you and whether or not it is available over the coax from your Cablevision (again, without a STB/DVR or CableCard involved), I think that is a local issue. I don't know that anything other than (1) OTA antenna, or (2) upgrade to STB/DVR or CableCard from your provider, will potentially resolve this for you... if at all (e.g. CW must be carried by your Cablevision, and they also must provide the digital/HD version of that channel as well).

Just found two new XBR960s for sale on ebay from what appears to be a reputable seller:

http://cgi.*********/Brand-New-Sony-FD-Trinitron-KD-34XBR960-34-HDTV_W0QQitemZ110049534361QQihZ001QQcategoryZ11072QQssPageNa meZWDVWQQrdZ1QQcmdZViewItem

Price is kind of high, but maybe they'd be willing to come down.

So, just as an alternative recommendation for the OP (newcomer XBR960 owner) to try as a starting pointIf only to not confuse the OP who asked for various settings, your very complete listing of your settings WAS listed in the compilation that I collected a year ago -- your original posting was simply in a more paragraph form rather than your recent tabular format. Which is easier to read though! :-)

My Kd-34XBR960N is 10 months old. Recently the screen has begun to flash intermittantly. It takes about 25 minutes till it occurs. You can hear the static of the tube as it flashes. Sometimes you see green, sometimes white horizontal retrace lines, sometimes black. After a while shutdown will occur with 7 LED blinks meaning horizontal stop. I had service, they replaced the complete "DZ" board (power supply and Flyback) and the "CZ" CRT DRIVER bd. on the neck of the Crt. They said if these replacements dont fix the problem the CRT is bad and the set will need Shop work. I have read all posts, one refered to problems of arcing of Crt pins. The fix was to apply RTv. This was supposedly a service bulletin from Sony. I have PM'd the author but got no response. I have talked to several experts on this set and to change out the CRT is a MAJOR PAIN IN THE NECK. Most will not return the set calibrated the same as when it left. Looking at the CRT pins and the "CX" board I dont see how you can apply RTV. There is three plastic fins between three pins that appear to be insulating the pins around the fins. Heres one more note, this is a heat problem. If i put a fan blowing at the "CX" Bd. the flashing diappears. Can anyone shine any light on 1. supposed "arcing" fix with RTV, 2. similar problems you've encountered with your set, was it fixed. As I research this I am beginning to understand why Sony pulled the plug. Any thoughts greatly appreciated!

Thank you for your reply. I'm at work now so i'll have to look at those settings later. I also have a dvp-s9000es. Would you happen to know any of the answers to my first two questions? Also, would there be any point in getting one of the newer sony es dvd players for its upconversion? I believe it's ns9100es or something like that. I think the picture from my 9000es at 480p is pretty damn good, but am wondering if it could be better.

Thanks again,

Wesley

Wes, set your 9000 to 480I so the 960 can upconvert. Upconversion cannot be done in the progressive mode and even though the initial output is of lower quality it would look better with the upconversion instead of at 480P.

- Joe

I have a RDR GX300 over component to the 960. I've set the GX300 to 'progressive' and it shows onscreen as 480p. Are you saying that if I turn the progressive off on the GX300 the tv will upconvert the 480i signal to... what?

Hi! Please help I don't know what to do should I get a 960 or the 40" Bravia. Picture quality is extremely important to me. Your suggestions and opinions are highly appreciated!

I have a RDR GX300 over component to the 960. I've set the GX300 to 'progressive' and it shows onscreen as 480p. Are you saying that if I turn the progressive off on the GX300 the tv will upconvert the 480i signal to... what?

Yes it is my experience that the upconverted interlaced signal is better than the 480P signal generated. Noticed improvement on digital stations (non-HD) and the DVD player, after making proper adjustments for each. :)

Thanks for the reply but I'm still confused. If I'm watching a dvd, and have the progressive mode turned off on the dvdr, are you saying that the 960 upconverts the 480i signal to 720p or 1080i? In the above scenario the info displayed by the 960 says 480i.

Sorry if I'm dense here. :-)

Thanks for the reply but I'm still confused. If I'm watching a dvd, and have the progressive mode turned off on the dvdr, are you saying that the 960 upconverts the 480i signal to 720p or 1080i? In the above scenario the info displayed by the 960 says 480i.No, the XBR960 will display 480i as 480p, not upconvert it to 720p or 1080i.

I believe the recommendation is that (1) you feed 480i out of the DVD player into the XBR960, and then (2) set "DRC=PROGRESSIVE" on the XBR960 for that input. Let the XBR960 do the progressive conversion instead of the DVD player.

The XBR960 will [supposedly] do a better job of converting the 480i interlaced input to 480p progressive for display than will the DVD player.

I cannot speak firsthand, as I let my DVD player feed progressive output, and then I have the input on the XBR960 set to "DRC=Cinemotion". This may be inappropriate or incorrect, but it looks fine to me.

I am fiddling with my new iLink capable receiver and trying to see if the iLink on the 960 outputs the sound from when viewing digital cable channels to the receiver. My receiver recognizes the 960 and in fact says KD-34XBR960 on the screen... then it flashes "No Signal". The optical output is working correctly when I select TV on the receiver. I am just curious as to if the 960 does use the ILink (when connected) to output audio to a receiver.

When setting my HD DVD to either upconvert option the output changes from interlaced to 480p on digital channels (and 1080i when the box stretches the picture out uniformly) but the quality on digital stations is inferior compared to the box output set to HDMI (no upconversion) and letting the 960 do the job. The box upconversion results in a slightly enlarged and noticably blurrier picture.

No, the XBR960 will display 480i as 480p, not upconvert it to 720p or 1080i.

I believe the recommendation is that (1) you feed 480i out of the DVD player into the XBR960, and then (2) set "DRC=PROGRESSIVE" on the XBR960 for that input. Let the XBR960 do the progressive conversion instead of the DVD player.

The XBR960 will [supposedly] do a better job of converting the 480i interlaced input to 480p progressive for display than will the DVD player.

I cannot speak firsthand, as I let my DVD player feed progressive output, and then I have the input on the XBR960 set to "DRC=Cinemotion". This may be inappropriate or incorrect, but it looks fine to me.

Hi everyone. I just found this site while trying to find info on my new XBR960. I bought a close out floor model at Best Buy that didn't come with the manual or remote. I went to Sony's website but it their document retrieval has been down and they don't sell the remote. I was wondering if anyone here has a new or like new RM-Y201 remote that originally came with the tv that they want to part with (say if you upgraded to a touch screen device or something) or know where I could find one to purchase. I could send money or use paypal if someone has one for sale. Please let me know.

Aside from that I am enjoying my new set as much as possible although I can't get the channel number to come off the screen and I have to work on getting the best resolution from my set-top cable box and other equipment. By the way, that is the heaviest darn TV I have ever seen and to carry it up 3 flights of stairs without a box was murder.

Thanks for reading and taking the time.
Good to be a part of the community.

Hello. I'm in the same boat as far as the remote. They didn't have the correct one so they gave me the one that goes with the 970 I think. I'd like to get the actual remote but I'd like to get it for less than $50-60 if possible. I hadn't asked here because I figured it'd be a bit of a long shot. I'm in line after Pashajosh. :D

remotes.com (http://www.remotes.com/remotes/servlet/rs?a=Search&o=c&m1=kd34xbr960&uid=11624132837190)

As far as the channel staying on that seems weird. It should go off if you hit 'display'. And I would think it would re-set when you turn the tv on & off anyway.

Here is Sony’s contact info you should use. 1-800-222-7669 or 1-888-772-7669
Hours: Mon-Fri 9:00AM-10:00PM / Sat-Sun 10:30AM-7:15PM EST

Call this number first and tell them you didn't get the remote or the manual. Don't say anything about it being open box. I had to get a new remote for an open box Sony Dream System that I gave to my mom because the remote was the wrong one. It took about 15 minutes and didn't require a receipt fax. I got it a week later.

Otherwise go to NationalPartSupply (https://www.nationalpartsupply.us/shop/nps/) and type in the below part # in their part # search function. They have 8 left for $30.51.

Description Remote Commander Rm-y201
Part Number 1-478-821-11


Good Luck!

Here's two (potentially stupid) questions:

I use my 960 as my primary computer gaming monitor, and everything looks superb at 1280x960 (4:3) and 1152X648 (16:9). However, older games are sometimes not able to go up that high or have locked resolutions. I thought I had a handle on how the 960 deals with different inputs, but I'm starting to think again based on the results with three most common sub-1280x960 resolutions:

640x480: Since this is 480p, I expected it to be the best suited for the screen. However, it looks the worst. It is cut off at the top and bottom (presumably due to overscan) and has an interlaced look.

800x600: This looks the best. It's quite sharp but takes up only about 75% of a 4:3 screen (i.e. full mode).

1024x768: This is the midground in quality, takes up less of the screen than 800x600, and looks slightly compressed vertically.

And now for those questions:

1) Why does 800x600 produce better quality than 480p and a bigger picture than 1024x768?

2) Would an external video processor be able to convert the feed from my computer to 1280x960 no matter which of these three resolutions was used? I'd like for the picture to take up the (4:3) screen, and none of the 960s screen modes do anything but stretch the picture vertically.

Thanks.

Does anyone know if the television passes the raw audio stream from HDMI out of the optical port? In other words, can it pass DD5.1 from a DVD player connected via HDMI?

A little update from a very satisfied owner... Had my open-box 960 since Aug 2006 and no glitches(maybe the CC people or Sony Reps really do correct the ones they use for display!!, who knows?)
probably a little overscan on HD content, and very, very slight "bowing" at the edges on SD.......not had it calibrated, yet......Chad B. returned my email and he may swing through North Texas in Feb.2007.....I can wait.....

My questiion is for the ones who bought the 960's made in Pennsyvania, like mine...have you had the same types of issues outlined in this thread? more?/Less? None?...I assumed all came from Mexico......till I read here about the plant in Penn......did not realize this about mine till recently ......was this the last place to manufacture them?

also, Cablecard works great...DVR records 2 at one time, watch a 3rd with Cablecard, no Tivo 3 neccessary (it would be so nice, but $$ is short for now) .....Verizon Fios TV is fantastic

comments or questions appreciated

Happy Viewer

I recently purchased a 960 from the Sony Outlet (a display model) as I was blown away by it's picture. Unfortunately when I got it home, I found that the picture is not square. The two sides and the bottom are square but the top is definitely out. If I set the Tilt Correction to +7, it still is out and this is not helping the relationship to the sides and bottom. I called the local Sony repair facility who said that it's not repairable. A second one said it's repairable but not in the home. The Sony Outlet has no more 960's to replace it with but are willing to swap it out for a 970 which I am inclined not to do. I have tried to find this issue in this forum without any luck.

Is this problem repairable? Is it something that repairable through the service menus or does it involve physically moving the magnets? Is it something I can do myself?

I thank you in advance for your help. I'm very impressed with the breadth of knowledge expressed in the forum which I've read so far.

Many Thanks,

GVTrainer

GVTrainer - Pretty sure this problem can be fixed by making adjustments in the Service Menu and/or by having a qualified technician move magnets on the back of the picture tube. Consider having you TV ISF calibratred, and if possible, ISF'd by Chad B. - contact him by going here... http://www.hdtvbychadb.com/

Can I hook up a xbox360 to my 960 using vga?

I recently purchased a 960 from the Sony Outlet (a display model) as I was blown away by it's picture. Unfortunately when I got it home, I found that the picture is not square. The two sides and the bottom are square but the top is definitely out. If I set the Tilt Correction to +7, it still is out and this is not helping the relationship to the sides and bottom. I called the local Sony repair facility who said that it's not repairable. A second one said it's repairable but not in the home. The Sony Outlet has no more 960's to replace it with but are willing to swap it out for a 970 which I am inclined not to do. I have tried to find this issue in this forum without any luck.

Is this problem repairable? Is it something that repairable through the service menus or does it involve physically moving the magnets? Is it something I can do myself?

I thank you in advance for your help. I'm very impressed with the breadth of knowledge expressed in the forum which I've read so far.

Many Thanks,

GVTrainer

This issue is quite common with these sets. YOu need to get into the service menu and tweek the geometry adjustments. See the sony service codes thread.

Can I hook up a xbox360 to my 960 using vga?

The 960 has no VGA input.

Just found two new XBR960s for sale on ebay from what appears to be a reputable seller:

http://cgi.*********/Brand-New-Sony-FD-Trinitron-KD-34XBR960-34-HDTV_W0QQitemZ110049534361QQihZ001QQcategoryZ11072QQssPageNa meZWDVWQQrdZ1QQcmdZViewItem

Price is kind of high, but maybe they'd be willing to come down.

Considering they paid $1,375.00 - either someone wanted it bad or didn't have a clue.

I am fiddling with my new iLink capable receiver and trying to see if the iLink on the 960 outputs the sound from when viewing digital cable channels to the receiver. My receiver recognizes the 960 and in fact says KD-34XBR960 on the screen... then it flashes "No Signal". The optical output is working correctly when I select TV on the receiver. I am just curious as to if the 960 does use the ILink (when connected) to output audio to a receiver.

As it will output to a DVHS, it does have audio on the IEEE1394 port. Whether the receiver can handle it properly is another item.


Does anyone know if the television passes the raw audio stream from HDMI out of the optical port? In other words, can it pass DD5.1 from a DVD player connected via HDMI?

In theory, no.



My questiion is for the ones who bought the 960's made in Pennsyvania, like mine...have you had the same types of issues outlined in this thread? more?/Less? None?...I assumed all came from Mexico......till I read here about the plant in Penn......did not realize this about mine till recently ......was this the last place to manufacture them?

Are you sure they were made in Penn? Everything I had read was all of them were made within spitting distance of the Pacific Ocean.

GVTrainer - Pretty sure this problem can be fixed by making adjustments in the Service Menu and/or by having a qualified technician move magnets on the back of the picture tube. Consider having you TV ISF calibratred, and if possible, ISF'd by Chad B. - contact him by going here... http://www.hdtvbychadb.com/

Remember that MOST ISF techs will not take the back off the set - and certainly will not try to move the magnets around.

fwiw, the aftermarket magnets that Sony supplies for field repairs are much more flexible in adjustment than what they use in the factory. It really is stupid they did not use these in the factory so they could be moved easier in the field - instead of forcing the tech to order the kit.

No, the XBR960 will display 480i as 480p, not upconvert it to 720p or 1080i.

I believe the recommendation is that (1) you feed 480i out of the DVD player into the XBR960, and then (2) set "DRC=PROGRESSIVE" on the XBR960 for that input. Let the XBR960 do the progressive conversion instead of the DVD player.

The XBR960 will [supposedly] do a better job of converting the 480i interlaced input to 480p progressive for display than will the DVD player.

I cannot speak firsthand, as I let my DVD player feed progressive output, and then I have the input on the XBR960 set to "DRC=Cinemotion". This may be inappropriate or incorrect, but it looks fine to me.

Same situation here, the picture looks MUCH better when output a 480i signal from the DVD player. Just switch back and forth, and you should see a difference.

HDTVFANATIC.......I thought so too, that's why I never paid attention....but my tag says, " a product of Sony Electronics, Inc. Westmorland County, PA 15666." right below my serial number(9021XXX), date of manufacture(may 2005) and a three character code...DA4.....

Absolutely no mention of Mexico on any parts of the tags.....

no big deal, just courious as to quality control......

Greetings,

After reading this thread and wanting to upgrade my KV-32XBR450 to HDMI, I thought that I look for a "low cost" alternative. Basically, was I willing to spend $500 to $1000 for a open box, refurb, or used 960, or wait and bite the bullet and get one of the new Full HD Bravias? I'd LOVE a SXRD, but it just wouldn't fit in my house and just a little outside my price range.

So, after looking onine, calling around, I got lucky.

After seeing that one listed on eBay for $1375 and talking to the Sony Outlet store in Gilroy (estimate ~$600, but none available), and being unsuccessful at CC and BB, I tried Fry's. The Campbell Fry's didn't have one, but when I went to the Fry's in San Jose, I was told that Fremont had two...! So, I drove to Fremont and found one, it was on display with all of the other tubes. It was a little scratched and showing a LOUSY OTA, snowy signal.

I asked one of the sale guys and inquired about the 960. I told him that the San Jose store said that they were supposed to have two of them. He asked what the price was and I told him, "5 to 6" hundred. It was in their system at $599. He went off to check. He came back and showed me the other one. It was open box and was a little dirty and few scratches. There was an old return sticker on it, which was partially torn off. As well, as another sticker which had been removed. He told me that he'd give me 30% off, but then called his boss and said something to the effect of getting it moved and then said that it would be 50% off. I said, "Yeah" and double checked that it would fit into the rear of my Yukon with the third seat folded up. Guesstimating that it should, I decided to get an extended warrant and a HDMI cable as well.

So, for A LOT LESS that what I original thought, I've joined the ranks of the 960 owners! ;)

So, far so good, I'm REALLY HAPPY. And now I'm just getting used to the newer features and settings. It seems a little DARKER that what I'm used to.

Does anyone know of anyone who can do ISF calibration, similar to Chad, in the San Jose area?

Any advice for removing the what remains of those stickers?

First off, I like the built-in ATSC. Now I can what ALL of my local OTA HD. I've gone from a 32" 4x3 to a 34" 16x9, versus the 16x9 enchanced mode. Letterbox didn't bother me, but now ALL of the tube is used. I've finally got HDMI and there's the FireWire (iLink) connectors.

Other than those D-VHS VCRs and camcorders with iLink, is there REALLY anything else that uses those connectors?

Thanks for the thread, the wealth of information and advise already posted, and hopefully advise and suggestions on enjoying my new "toy."

Any recommendations or pointers to threads concerning HDMI and/or component switches?

Oh, and the only noticeable damage that I actually found was that the case was cracked on the bottom. Facing the rear of the 960, it was at the lower right hand corner. I was able to "pop" the plastic back to together.

Thanks! :D

Monoprice is a sponsor....and I have their 5x1 HDMI switcher and have been happy......get their HDMI cables and take the others back.....you'll be suprised at their high quality/low price products

Oppo makes a great upconverting DVD player...check out that sponsor too....I got their 971H and it is fantastic.....

Re: switcher

Thanks!

:) My Kd-34XBR960N is 10 months old. Recently the screen has begun to flash intermittantly. It takes about 25 minutes till it occurs. You can hear the static of the tube as it flashes. Sometimes you see green, sometimes white horizontal retrace lines, sometimes black. After a while shutdown will occur with 7 LED blinks meaning horizontal stop. I had service, they replaced the complete "DZ" board (power supply and Flyback) and the "CZ" CRT DRIVER bd. on the neck of the Crt. They said if these replacements dont fix the problem the CRT is bad and the set will need Shop work. I have read all posts, one refered to problems of arcing of Crt pins. The fix was to apply RTv. This was supposedly a service bulletin from Sony. I have PM'd the author but got no response. I have talked to several experts on this set and to change out the CRT is a MAJOR PAIN IN THE NECK. Most will not return the set calibrated the same as when it left. Looking at the CRT pins and the "CX" board I dont see how you can apply RTV. There is three plastic fins between three pins that appear to be insulating the pins around the fins. Heres one more note, this is a heat problem. If i put a fan blowing at the "CX" Bd. the flashing diappears. Can anyone shine any light on 1. supposed "arcing" fix with RTV, 2. similar problems you've encountered with your set, was it fixed. As I research this I am beginning to understand why Sony pulled the plug. Any thoughts greatly appreciated!
My XBR960 did almost the same thing, again around the 10 month time frame and after nearly the same operating time to failure. At frirst the Sony repairman was talking CRT replacement but then said lets try the easy thing first. He removed, replaced and put new RTV on the CRT neck connector and it has not had the problem again after 3 or 4 months of operation.

Kendrick, the set is under warranty, so Sony has the obligation to repair it. You may have to escalate the repair "up the chain," but they should be able to repair it. A pain? Yes--for you. But this kind of performance is unacceptable.

One thought--it sounds like you may be about to do some work on this set yourself. My advice is "don't do it." You'll void the warranty. Besides, unless you're fully aware of what you're doing, it could be dangerous also.

Mark

After reading many of the threads here and realizing that my XBR2 tv is going to go soon I won't be satisfied with aaa plasma or LCD--I have to get a CRT.

Does anyone have any leads or suggestions to find one of these sets?

Go into your nearest Best Buy store and ask them to search surround stores within as far a radius as you are willing to go to get one. Check Ebay.

check the Sony outlets too for refurbs.... should be quite cheap!

After reading many of the threads here and realizing that my XBR2 tv is going to go soon I won't be satisfied with aaa plasma or LCD--I have to get a CRT.

Does anyone have any leads or suggestions to find one of these sets?

I know of a new one in IL. Audio consultants in hinsdale IL