Originally posted by Saluki
My Surround Sound is Working!!!

I got my optical audio cable connection from the Moxi to my receiver figured out. There was a setting on my receiver that I had to set to designate the right function.

sniff, sniff...I love you guys (& gals).

ROCK & ROLLLLLLLL!! :D

A good home audio setup will sound as good or better than your average theater. For sound, I would much rather watch a movie at home with my setup than go to most theaters.

Originally posted by cschang
A good home audio setup will sound as good or better than your average theater. For sound, I would much rather watch a movie at home with my setup than go to most theaters.

Plus no sticky garbage on the floor, no 30 minutes of commercials before the movie, no paying $15 for a bag of popcorn, and you don't have that one irritating person who decides to sit directly in front of you at the theater even though there is 15 rows of seats available....

/end theaters suck rant

Hello,
I just got my DVR from Adelphia today. It is the Motorola BMC9012. I was wondering if anyone know if/how I could use the modem in it? Also, how do I get to the diagnostic screen and software updates? I'm sure these have been answered already but digging though 120+ pages of post doesn't sound fun. Any other cool things I can make this thing do would be great. Thanks.

-Aaron

Originally posted by Optimus_Prime_57
Hello,
I just got my DVR from Adelphia today. It is the Motorola BMC9012. I was wondering if anyone know if/how I could use the modem in it? Also, how do I get to the diagnostic screen and software updates? I'm sure these have been answered already but digging though 120+ pages of post doesn't sound fun. Any other cool things I can make this thing do would be great. Thanks.

-Aaron

1) The modem isn't active for home networking.

2) On the Moxi box itself, hold menu and ok until the diag screen comes up.


Rich

Dang! I read all the way through the thread and they still haven't expanded the drive capacity?

Moxiguy, has enabling the USB ports for external storage been flagged as a feature for inclusion in any future software release?

I had a problem last night that I haven't seen before.

A little over an hour and a half into a DVR'ed Taxi Driver on HDNet Movies, the video started to break up. I'm used to the occasional blip while watching HD through Charter, but this blocking gets fairly constant, although the audio remains intact throughout. Then, the picture dies.

At first, it just kept replaying the same few seconds of footage (Travis burning the flowers in his sink) over and over again. I couldn't fast-forward through this. Then, I thought maybe if I went back 14 minutes or so and hit the 15 minute skip button, that'd get me past it. Instead, I'd get the right audio playing, but the screen would just have a frame or two from the scene I was skipping from repeating in its place.

If I kept pressing the 15 minute skip to get to the very end (where it would prompt me to delete), I'd get a brief flash of video. I could even rewind from that point to where the problem started, and I'd see everything I was missing. I couldn't play, fast-forward, skip directly and see any video in between, though...just audio. Backwards worked, forwards wouldn't.

I'm not sure if the problem was what was coming down the pipeline to the Moxi, but it seems strange, whatever the cause. I tried rebooting, but the problem seems to either be the recording itself or something in the recording that's causing the Moxi to freak out.

I realize that a byproduct of the Moxi box is some degradation of the analog cable PQ. But after watching a bit last night, this is quite disappointing.

Does this have to do with the "native passthrough" issue that you guys refer to which I really don't understand completely? And, if so, will the analog PQ be enhanced in software version 3.2?

Or, is it a matter of me waiting until Charter goes all digital in St. Louis which is theoretically supposed to happen in June?

Saluki,

To put this is very simple terms:

DVR's have to convert analog programs into a digital format before you see it. This is so it can be manipulated by you the user [pause, rewind, etc]. Converting the signal from analog to digital is what is causing the degradation in pq. Basically this currently affects channels 2-99.

If you watch any channel from 100+ you will notice that there is a far cleaner picture. This is because these channels are digital already, so the convertion from analog-to-digital is not needed.

Once Charter does their all digital simulcast in the next couple of months you will see an improved picture on channels 2-99.

Originally posted by Adam Tyner
I had a problem last night that I haven't seen before.

A little over an hour and a half into a DVR'ed Taxi Driver on HDNet Movies, the video started to break up. I'm used to the occasional blip while watching HD through Charter, but this blocking gets fairly constant, although the audio remains intact throughout. Then, the picture dies.

At first, it just kept replaying the same few seconds of footage (Travis burning the flowers in his sink) over and over again. I couldn't fast-forward through this. Then, I thought maybe if I went back 14 minutes or so and hit the 15 minute skip button, that'd get me past it. Instead, I'd get the right audio playing, but the screen would just have a frame or two from the scene I was skipping from repeating in its place.

If I kept pressing the 15 minute skip to get to the very end (where it would prompt me to delete), I'd get a brief flash of video. I could even rewind from that point to where the problem started, and I'd see everything I was missing. I couldn't play, fast-forward, skip directly and see any video in between, though...just audio. Backwards worked, forwards wouldn't.

I'm not sure if the problem was what was coming down the pipeline to the Moxi, but it seems strange, whatever the cause. I tried rebooting, but the problem seems to either be the recording itself or something in the recording that's causing the Moxi to freak out.


I think what you've discovered is the Moxi is actually WATCHING the movie with you and got scared and lost it's concentration! :eek:
You talkin' to me?

Originally posted by abcward
Saluki,

To put this is very simple terms:

DVR's have to convert analog programs into a digital format before you see it. This is so it can be manipulated by you the user [pause, rewind, etc]. Converting the signal from analog to digital is what is causing the degradation in pq. Basically this currently affects channels 2-99.

If you watch any channel from 100+ you will notice that there is a far cleaner picture. This is because these channels are digital already, so the convertion from analog-to-digital is not needed.

Once Charter does their all digital simulcast in the next couple of months you will see an improved picture on channels 2-99.

Very helpful, thanks.

What is the simplistic explanation of "native passthrough"?

Originally posted by Saluki
What is the simplistic explanation of "native passthrough"? Right now, the Moxi outputs at a single resolution. Let's say you have the Moxi set to 1080i. That means 480i (standard-definition) programming as well as 720p programming (ABC, ESPN, Fox) will be converted to 1080i. 480i programming, particularly analog material, undergoes a bunch of changes when it's converted. (Analog -> digital -> stretched and upconverted -> unstretched, if you take that last step with your display.) With all those conversions, there's some degradation along the way.

Native passthrough will let you check off multiple resolutions instead of just one. Everything can still upconvert if you want it to, but this option will let the box output 480i material at 480i, 720p at 720p, and 1080i at 1080i. If the scaler in your TV does a better job converting 720p to 1080i (or vice-versa), you can let your display do the work instead of the Moxi.

Hopefully I didn't butcher that explanation too much.

Originally posted by Adam Tyner
Right now, the Moxi outputs at a single resolution. Let's say you have the Moxi set to 1080i. That means 480i (standard-definition) programming as well as 720p programming (ABC, ESPN, Fox) will be converted to 1080i. 480i programming, particularly analog material, undergoes a bunch of changes when it's converted. (Analog -> digital -> stretched and upconverted -> unstretched, if you take that last step with your display.) With all those conversions, there's some degradation along the way.

Native passthrough will let you check off multiple resolutions instead of just one. Everything can still upconvert if you want it to, but this option will let the box output 480i material at 480i, 720p at 720p, and 1080i at 1080i. If the scaler in your TV does a better job converting 720p to 1080i (or vice-versa), you can let your display do the work instead of the Moxi.

Hopefully I didn't butcher that explanation too much.

So, would my PQ benefit if I changed the Moxi settings for certain analog stations (i.e. would I see better quality if I switch the Moxi to 720p for ABC, ESPN & Fox)?

I have a non-HD set at this point.

Originally posted by Saluki
So, would my PQ benefit if I changed the Moxi settings for certain analog stations (i.e. would I see better quality if I switch the Moxi to 720p for ABC, ESPN & Fox)?

I have a non-HD set at this point.

At this point you only need 480i. If you have a regular tube tv and it isn't HD then 480i. You "may" be able to do 480p. My 27" Sony in my bedroom does 480p but I can only do that cause I hooked up the component (RGB) cables.

Rich

Hi there,

I am just coming off of Voom as they are finally pulling the plug on the services. I just got the BMC from Adelphia in SoCal installed yesterday and I have a couple of questions for you. With Voom "native passthrough" was done for me, with the BMC it seems that I have to set this manually each time I want to watch a different channel, is that right, or is there a way to change that? Also, can I hook up a DVD-R to the USB port to record on to DVD's?

Thanks,

Nick

Originally posted by blitzpb
With Voom "native passthrough" was done for me, with the BMC it seems that I have to set this manually each time I want to watch a different channel, is that right, or is there a way to change that?That changes in the upcoming software update (well, upcoming for the majority of us) that's mentioned so frequently here.

Also, can I hook up a DVD-R to the USB port to record on to DVD's?No, the port's not active yet.

Originally posted by Adam Tyner
No, the port's not active yet.

I would bet it will never be activated for external hard drive storage.

There would be too many support calls for one thing. Second, it puts the storage on consumer owned devices which makes it too easy to hook up to a PC for hacking attempts. Did I say there would be too many support calls?

Hey,

One of you forum regulars had an informational link that you had put together that was very descriptive. What was the link? Tried to find it but this thread is too long.

Thanks

Originally posted by kzam
Hey,

One of you forum regulars had an informational link that you had put together that was very descriptive. What was the link? Tried to find it but this thread is too long.

Thanks

Try
http://www.moxifaq.com
http://www.moxitips.com
http://users.adelphia.net/~ksoltmann/SPLMoxiFAQ.htm

Combination of this forum and those sites. And you will know just about everything about the Moxi....

Phatty

Anybody who has Desperate Housewives set to record a series--tonight, Moxi won't record it unless you set it as an individual show

The listings for tonight give the show a unique title "Desperate Housewives: Sorting Out the Dirty Laundry"

Because they changed the name Moxi does not recognize this episode as part of the series.

In the menu, it's truncated as "Desperate Housewives:"

Please set that show to "Record Once" if you want tonight's episode

Originally posted by phatty
Try
http://www.moxifaq.com
http://www.moxitips.com
http://users.adelphia.net/~ksoltmann/SPLMoxiFAQ.htm

Combination of this forum and those sites. And you will know just about everything about the Moxi....

Phatty
I would like to have AVS Forum create a sticky link to my SPL Moxi FAQ (http://users.adelphia.net/~ksoltmann/SPLMoxiFAQ.htm), as well as the MoxiFAQ.com forums and Moxi Tips. I think my FAQ answers about 90% of the questions posted here, but it may not be clear how to get there for new members. There is an "AVS moderator" named "SonomaSearcher," who apparently used to redirect all Moxi posts into this huge thread. I PM'ed SonomaSearcher on March 7th (with e-mail notification) requesting sticky links to these Moxi resources at the beginning of this thread. However, s/he apparently has not been online since March 5th. Does anybody know of a better/alternative way to make such a request?

Is there any way to activate the USB ports manually? What really keeps the ports "deactivated". It seems to me that there would be some way to overrode what adelphia has "locked out". Also, is there a rollout date for the new software, or is it just going to happen when it happens?

Thanks,

Nick

The USB ports are active now. (for example, you can plug a Blackberry into one of them and charge it. There's nothing in the Moxi software, however, that talks to a Blackberry.) The real question is when will the Moxi software enage with the USB ports. At this time, the only bit of software that is paying attention to the USB ports is the Photo feature. (As of now, that's only available in BendBroadband and Sunflower Broadband.) Enabling the USB ports for add-on drives will not happen this year.

Moxi 3.0 suggestions:

Add "View Upcoming" to the popup menu when you click on a show in the regular guide. Right now I think the "View Upcoming" menu is only shown when you're searching for shows to record.

Fix the graphical glitch when you are scrolling down the small guide in the channel info banner. Scrolling up is ok, but scrolling down looks funny. It seems that the moxi scrolls down too far and then jumps back.

Maybe these things have been fixed in 3.2...?

Originally posted by Adam Tyner
I had a problem last night that I haven't seen before.

A little over an hour and a half into a DVR'ed Taxi Driver on HDNet Movies, the video started to break up. I'm used to the occasional blip while watching HD through Charter, but this blocking gets fairly constant, although the audio remains intact throughout. Then, the picture dies.

At first, it just kept replaying the same few seconds of footage (Travis burning the flowers in his sink) over and over again. I couldn't fast-forward through this. Then, I thought maybe if I went back 14 minutes or so and hit the 15 minute skip button, that'd get me past it. Instead, I'd get the right audio playing, but the screen would just have a frame or two from the scene I was skipping from repeating in its place.

If I kept pressing the 15 minute skip to get to the very end (where it would prompt me to delete), I'd get a brief flash of video. I could even rewind from that point to where the problem started, and I'd see everything I was missing. I couldn't play, fast-forward, skip directly and see any video in between, though...just audio. Backwards worked, forwards wouldn't.

I'm not sure if the problem was what was coming down the pipeline to the Moxi, but it seems strange, whatever the cause. I tried rebooting, but the problem seems to either be the recording itself or something in the recording that's causing the Moxi to freak out. This problem is not related to Moxi. It has been reported on Charter and Time-Warner in the Milwaukee area. I have noticed it on HDNet and HDNet Movies.

I had a problem a week or so ago that I documented here. It was a problem where the recording of CBS's Numb3rs show only had the background audio track and not the 'conversation' track.

I had a similar issue this week also. And it was also on a CBS show. I recorded a "King of Queens" episode and tried to play back this weekend. This time the 'conversation track' was not totally missing. Instead it was very very low in sound. Bottom line: the background sounds were too loud and the voices were too low, making it pretty difficult to understand any dialogue.

One interesting point was that this problem was not evident during the commercials recorded with King Of Queens, only with the show itself. And the only time I have seen this issue has been with HD shows from CBS. Could this be related to some 'odd' way that CBS records audio for their HD shows??

Thanks.

Originally posted by drwtsn32
Moxi 3.0 suggestions:

Add "View Upcoming" to the popup menu...
Fix the graphical glitch when you are scrolling down the small guide in the channel info banner. The first is fixed in 4.0. The second looks fine in 3.2.

This issue is also evident in the HD ripp that is available @ www.btefnet.org. I ended up having to adjust the volume based on the laugh track and scene switching music (what's the tv term for this??)...ugh...very annoying!! Definitely seems like a CBS issue with the HD feed and not a Moxi issue.

MoxiGuy,

Is the Blackberry interface in 3.2 or do we have to wait for 4.0? Will I be able to download content or will just be for configuration stuff?

Terry

tlmcca,

I think you misunderstood what MoxiGuy was saying - he said that the usb port is 'live' but not communicating with the Moxi interface. His example was that you could plug a blackberry into the usb port and it would have power, but it would not communicate with the Moxi software.

I highly doubt there will be a blackberry interface with the Moxi, but MoxiGuy might correct me on that point.

Darn, I gotta start using them emoticons! It was a joke!

Terry

timcca... as the laughter dies down... I can reiterate for anyone else that might have taken your question seriously that abcward has it right: All that your Blackberry will get from Moxi is a recharge. And Moxi will get nothing from your Blackberry. (That said, at NCTA we showed a technology demonstration of an IM client and an SMS client running on Moxi. It's not yet on any roadmap for inclusion in the product. We put it out there as a trial balloon to see how people would respond.) Would you like to see email on Moxi?

Originally posted by MoxiGuy
....... Would you like to see email on Moxi?

As a computer nerd I would find reading my email on the Moxi to be pointless. I recieve to many emails, although most of them are not spam, none of them are of urgency that they can not wait for me to step into the computer room. Plus I am the type who never deletes emails(clears out trash folder) so I like to keep an archive of all old messages for those times I need to search back and find an older email. The most that may be nice of of the moxi is a simple email notification so that I know that I have email waiting for me. Although usually my mail client is always open anyway checking my email at work, or at home.

At most maybe this would make a good add-on for something like the old WebTVs. Offer a wireless keyboard mouse and then enable the Email & Internet surfing privlidges. Anyway around though I'd stick to checking my email on my computer system.

Phatty

Originally posted by MoxiGuy
timcca... as the laughter dies down... I can reiterate for anyone else that might have taken your question seriously that abcward has it right: All that your Blackberry will get from Moxi is a recharge. And Moxi will get nothing from your Blackberry. (That said, at NCTA we showed a technology demonstration of an IM client and an SMS client running on Moxi. It's not yet on any roadmap for inclusion in the product. We put it out there as a trial balloon to see how people would respond.) Would you like to see email on Moxi?
While we're on this subject, for a more practical application. Is there any potential to be able to use the MOXI box as a cable modem to support cable internet service? That would be a really useful application for the USB port.

Using the internal cable modem in the BMC9000 series to supply a broadband internet connection to a home network is part of the design. We have some business and technical issues to work through with the cable companies before that happens.

We probably won't build it in. Not everybody will want it. Expect it to be an add-on.

Originally posted by MoxiGuy
We probably won't build it in. Not everybody will want it. Expect it to be an add-on.

So the wireless router will be an add on and you will have to plug into the ethernet port? Will the web browser still be considered?

Charter, seriously, listen to us, your customers. Release 3.2 NOW!!!! Bugs and all. What we have now stinks and it still has bugs. Give us the benefits of 3.2 and we'll help with the bugs, GLADLY. This is getting ridiculous. What can be so bad that they can't release it yet.

craig... considered? sure. Included? Too soon to say.

When looking through recorded shows, or while watching a recorded show, I have not found a way to see what time the show was recorded. The only thing I can find is the date it was recorded and the total length of the recording. This is confusing when you record a series that plays multiple times per day and you are trying to find a specific episode that played at (for example) 11pm.

Example: The Tonight Show with Jay Leno. This records at 11:35pm and again at 2:00am. When I look at my recorded shows I see 2 shows recorded from the previous day, but I don't know which show is which. I might only want to watch the 11:35pm show because I wanted to see a particular interview.

If there is a way to find out the time that the show originally aired and was recorded please let me know. If this is not possible then I think it is definely a feature that needs to be added (Hint Hint MoxiGuy).

Also, using the same example as above. Is there a way to tell Moxi to record only the 11:35pm showing and not the 2am showing? The "New Episode Only" or "Re-Run" feature doesn't work because I still want to record any showing at 11:35 even if it is a re-run. Recording a series will record all time slots as far as I can tell.

Thanks!

Originally posted by SevenMinuteAbs
Charter, seriously, listen to us, your customers. Release 3.2 NOW!!!! Bugs and all. What we have now stinks and it still has bugs. Give us the benefits of 3.2 and we'll help with the bugs, GLADLY. This is getting ridiculous. What can be so bad that they can't release it yet.

Charter, I offer a different perspective:

Do NOT roll out a software update until you are certain that it is clean of bugs. Yes there are many enhancements that 3.2 will offer that we all want sooner than later. But I would rather wait to get those enhancements instead of you rushing out software that is unstable. Sending out software that is not ready would cause an unneeded flood of calls to your support centers, which would be counter productive. I want you to be proactive, no reactive. It is better to do something right, not do something right now....

Originally posted by moxi_fan99
When looking through recorded shows, or while watching a recorded show, I have not found a way to see what time the show was recorded....We're exploring new designs that will show more information. Meanwhile here are two tips:[list=1] the shows with a given title are listed in the order recorded. (of course, in the case of the Tonight Show, that means that on a given date, the 2:00 am show will be on top of the 11:35 pm show)
if you proess the info button on the remote (instead of OK) you'll get an extended listing which includes the start time
[/list=1] Also, using the same example as above. Is there a way to tell Moxi to record only the 11:35pm showing and not the 2am showing?...
Not at this time. We're planning to include manual recording in a future software update.

Originally posted by abcward
Charter, I offer a different perspective:

Do NOT roll out a software update until you are certain that it is clean of bugs. Yes there are many enhancements that 3.2 will offer that we all want sooner than later. But I would rather wait to get those enhancements instead of you rushing out software that is unstable. Sending out software that is not ready would cause an unneeded flood of calls to your support centers, which would be counter productive. I want you to be proactive, no reactive. It is better to do something right, not do something right now....
As far as I can tell, this release has been in the queue since last year. Earlier in this thread, MoxiGuy was talking about Christmas time (2004) as a potential release date. Even if it's not completely bug free, by now it has to be mature and useable. In fact, there are cable services that are already using it. At this point, I think its time to strike a compromise because too many of us are living with features that make channel surfing a major PITA, and we all know that software will never be bug free. There's no sense delaying this release any longer than absolutely necessary.

Same goes for Adelphia.

Drew

Originally posted by drew65
As far as I can tell, this release has been in the queue since last year. Earlier in this thread, MoxiGuy was talking about Christmas time (2004) as a potential release date. Even if it's not completely bug free, by now it has to be mature and useable. In fact, there are cable services that are already using it. At this point, I think its time to strike a compromise because too many of us are living with features that make channel surfing a major PITA, and we all know that software will never be bug free. There's no sense delaying this release any longer than absolutely necessary.

Same goes for Adelphia.

Drew

I second the motion! Time to SOGOTP!

I third the motion.

But I would like to know what is actually holding up the release of 3.2. At least with Adelphia.

With Dish's new 942 and lease deal, alternatives are looking better.

Originally posted by cschang
I third the motion.

But I would like to know what is actually holding up the release of 3.2. At least with Adelphia.

With Dish's new 942 and lease deal, alternatives are looking better.

Wow! Looks nice to me! Now we do the research! I love the HDMI output! I hope it has native pass through.

MoxiGuy do you know if Charter in St. Louis will be deploying the BMC 9022D soon? Or is the BMC 9022 even available now?

Originally posted by Craiger01
MoxiGuy do you know if Charter in St. Louis will be deploying the BMC 9022D soon? Or is the BMC 9022 even available now?

When I emailed Charter about it, they said not yet but sometime in the next few months and they went on to mention Moxi Mate. I think they misunderstood my question and gave me answers about the Mate and not the 9022. Also, they did say that at the end of the month, 5mb modem tier would be available.

So hopefully Moxiguy can clear up the 9022 question.

Rich

9022 and Moxi Mate work together. 9022D is in limited trial deployments in the Charter network. I'll leave it to Charter to announce where and when it will go into commercial release.

Is Charter in St. Louis getting any closer to having the DVI port enabled? I wouldn't stress on it too much except that the 42 inch plasma that I got last month only has 1 set of component jacks, so I cannot hook up my Moxi and my DVD player digitally at the same time. That can be a little bit irritating.

Basically i'm wondering if I should be waiting [short term] for DVI on Moxi, or [long term] I should just be buying a DVI-enabled DVD player. The second option will have to pass through the ugly step of Spousal Approval, which we all know is not much fun...

Why not get a receiver that can pass through multiple component inputs?

Barring that, you could do the composite switchbox trick. I haven't tried that with high-definition material, but I used a $15 passive composite switchbox to switch between component inputs for my Xbox and DVD player, and quality didn't seem to take a hit. The only trick is making sure you have the colors matched up right on each end.

tcfila and Adam Tyner,

Could you provide me further details? Links etc....

Here's one thread on the Home Theater Forum describing what I mean -- Component Video Switch for only 2 inputs? (http://www.hometheaterforum.com/htforum/showthread.php?s=&threadid=160919). I found out about this particular switch from a different thread there, but a search turned up too many hits to narrow it down to that one.

I'm using a Radio Shack composite switchbox, model 15-1587, and I believe it ran me around $20. Basically, you use it just like you would to switch composite video, only instead of the single yellow video cable and the two audio cables, you plug in component video cables. All you have to do is make sure you plug the red-in into the same color plug as red-out, and likewise for blue and green. Whenever you want to switch inputs, all you have to do is press a button on the face of the box.

They have component switchboxes, but as long as the composite switch is passive and completely mechanical, apparently it'll work just as well.

Originally posted by abcward
tcfila and Adam Tyner,

Could you provide me further details? Links etc....


My Pioneer receiver has this option. You can feed the audio and video into it and it will handle the switching for you. I, however, opt to use the multitude of inputs on my TV since they are there. In your situation you might look into a receiver upgrade. :) Tell the wife you need one. :D

Hmm... My Moxi just gave someone here the option to to maintenence now, or later. They choose later. Could this possibly be the update?

MoxiGuy--

Here are two of your quotes from different posts on the last page:

Originally posted by MoxiGuy
Enabling the USB ports for add-on drives will not happen this year.


Would you like to see email on Moxi?



Why look into something less pertinent to a PVR device and completely dismiss something COMPLETELY useful to most of us? Storage has got to be at the top of your feature request list from this and the moxifaq forums! Why is the external storage option being swept under the table??

Originally posted by abcward
tcfila and Adam Tyner,

Could you provide me further details? Links etc....

I have the Denon 1705 (http://www.usa.denon.com/catalog/pdfs/AVR1705.pdf) the Denon 1905 (http://www.usa.denon.com/catalog/pdfs/AVR1905.pdf) adds 7.1. Either way you have 3 component inputs with bandwith upto 100Mhz. Check one of the UE that is closing.

Tim

Originally posted by Adam Tyner


I'm using a Radio Shack composite switchbox, model 15-1587, and I believe it ran me around $20. Basically, you use it just like you would to switch composite video, only instead of the single yellow video cable and the two audio cables, you plug in component video cables. All you have to do is make sure you plug the red-in into the same color plug as red-out, and likewise for blue and green. Whenever you want to switch inputs, all you have to do is press a button on the face of the box.

They have component switchboxes, but as long as the composite switch is passive and completely mechanical, apparently it'll work just as well. [/B]


FYI,

Gamestop has a component switchbox for around $25. It is rather nice too and has four switches. It is passive...works well for those of us with PS2, DVD, PC, and Moxi.

Thanks for the input guys - I actually visited 2 stores today and resolved my issue. I first visited Radio Shack and bought their two switch version. I also needed 1 audio cable and 1 component cable but they were blatantly too expensive so I ran to Walmart.

Well, while at Walmart I found that 4 switch component switchbox for less than I paid at Radio Shack. They also had the two cables I need and were far less expensive for Monster brand cables. [so the RS stuff is going back].

Thanks again for all the input guys - you have resolved my issue without having my wife rip my rear off by spending ungodly amounts of $$$.

Thanks again!

[but I am still curious when Moxi will enable the DVI port]

Just make sure it has bandwith up to 100Mhz if you are passing HD through. Ask Doug in the STL forum for an explanation as it is above my head.

Tim

Moxiguy-

Is there any problem with using a cable signal booster in conjunction with my moxi? My less-than-stellar installer said I should not do it, but he is the same guy who did not know that the moxi had a digital audio port.

I had a Radio Shack splitter/amplifier in my house that I used to split the main cable feed off to my two cable sets. I am just wondering if my analog cable PQ would be enhanced a bit.

Originally posted by tcfila
Just make sure it has bandwith up to 100Mhz if you are passing HD through. Ask Doug in the STL forum for an explanation as it is above my head.

Tim

I purchased a Philips "High Definition Switcher", model number PH61148. There was almost no information included with the switcher, so I am unsure what the bandwidth is. I will be checking on Philips' website for further details.

Thanks!

glowe,

Add on storage has a much higher priority for us than email. I was just asking. If email gets into the product before add-on storage, I'll be shocked.

abcward,

I'm getting out of the date predicting business. I'm not any good at it.


Saluki,

I use a booster amp with Moxi at home and I'm getting good results. You need to be sure, however, that your amp will allow two-way traffic (i.e. a bi-directional amp). Some amps prevent the cable modem from working.

MoxiGuy,

No worries on any specific date. I wasn't expecting one. I was just curious in a more general way... but no worries I figured out my issue with the help of some kind souls on this thread.

Thanks for chiming in!

So...take this not as a prediction, but as an informed guess in a general way... early summer for DVI. As for 3.2 in Charter... mid-spring.

MoxiGuy,

While I certainly like your "informed guess", isn't it kind of mid-Spring now or like in a few weeks? Hope your optimism is correct.

so a booster amp will improve teh analog picture?

Originally posted by tnsportrac
so a booster amp will improve teh analog picture?


If you have several splitters in between your Moxi and the main line, with static on your analog channels then yes, maybe you will see an improvement.. If your moxi is already off the main line, or only one splitter more than likely you will end up with too much signal strenth going to the Moxi and just amplifying any noise on the lines for no real good reason.

Just keep in mind too much signal can be just as bad as too little, and if you dont have too many splitters in the house but have analog problems with static n' such it more than likely is a problem outside of your house then in need of improvements...

Phatty

Originally posted by phatty
... just amplifying any noise on the lines ...
If I may amplify phatty's remark: The key problem with analog encoding is that MPEG2 does not do very well with random differences from frame to frame. One of the essential principles of MPEG2 is to provide full information for one frame, and then follow that with a sequence of frames that only contain information about what has moved or changed since the previous frame. Then another full frame (known as an i-frame) is encoded, followed by another series of frames that contain only information about what has moved. MPEG is really good with talking heads sitting around a table where there isn't much movement frame to frame. It has problems with rippling water, rustling leaves or a camera panning down the field as a football play unfolds.

By it's nature, noise is a random. So if there's noise in the signal, MPEG encoding exaggerates it. The cleaner the signal you can present to the encoder, the better the result.

Originally posted by phatty
If you have several splitters in between your Moxi and the main line, with static on your analog channels then yes, maybe you will see an improvement.. If your moxi is already off the main line, or only one splitter more than likely you will end up with too much signal strenth going to the Moxi and just amplifying any noise on the lines for no real good reason.

Just keep in mind too much signal can be just as bad as too little, and if you dont have too many splitters in the house but have analog problems with static n' such it more than likely is a problem outside of your house then in need of improvements...

Phatty
So how does this amp booster stuff apply to digital channels or more specifically Hi-Def channels that the Moxi brings us ?????

phatty or MoxiGuy either care to chime in ???

I would assume the same, i.e. too much signal can be just as bad as too little ??

Originally posted by MoxiGuy

abcward,

I'm getting out of the date predicting business. I'm not any good at it.

Then I also assume that you refuse to predict when Barry Bonds will return to the line-up ?:D

Originally posted by Penton-Man
So how does this amp booster stuff apply to digital channels or more specifically Hi-Def channels that the Moxi brings us ?????

phatty or MoxiGuy either care to chime in ???

I would assume the same, i.e. too much signal can be just as bad as too little ??


I'm not too sure specifically on that. I know when I tried a Amp once(on a decent signal line) the tv closest to the amp had problems with the digital channels. Probably too much signal/and noise on the line. But the TV that was upstairs, 2 splitters away worked fine with the digital channels. The most common specs given for things like a cablemodem(which moxi has and uses) is somewhere around -15 to 15 signal strength. So what I mean by the too much signal comment is that if you already have a clean signal, your going to go above the reccommended specs for the cablemodem, and amplify any noise on the line. Whether you have problems or not the only way to find out would be test it out. From talking to many cable techs over the years, most prefer not to use an Amp whenever possible based on the signal coming into the home 'should' be clean enough to get split to a few TV's no problem. It's when dealing with multiple splitters, or multiple cablemodems which tend to be more picky that an amp may be of use.

Phatty
I personally currently own a two-way amp.. But never really ended up using it because my signal was clean enough, even after being split a couple times.

HI


i just got my Motorola Dvr with Moxi yesterday thanks to Charter and so far im very happy with it . My only concern is that i have had to " make room " to record some tv series that i enjoy Has anyone swaped out the hard drive with a larger unit?


well thanks for your time and i look foward to learning more abot the Moxi unit



ray

rayray,
I suggest reading all the faq and if you have any further questions, people here would be more than happy to help.
http://www.moxifaq.com/
http://www.moxitips.com/

Tim

MoxiGuy I remembered one of your replys said the BMC 9022D DVD Player will output to 1080i. Would that mean that the DVD player in the BMC 9022D is just like one of those DVD players that have the HDMI output and can upconvert to 1080i? Thanks, Craig.

Craiger01,

If I remember right, the dvd player in the 9022D is a run of the mill NON-progressive scan dvd player. So i'm guessing the answer to your question would be NO.

Originally posted by abcward
Craiger01,

If I remember right, the dvd player in the 9022D is a run of the mill NON-progressive scan dvd player. So i'm guessing the answer to your question would be NO.

Yes it isn't a Progressive Scan DVD player but I think MoxiGuy said it will output to 1080i. I'm assuming the DVD player will have separate adjustable output settings of 480i and 1080i in addition to the box having its own adjustable output settings of 480i/480p/720p/1080i?

It the DVD Player isnt Progressive, I highly doubt that it will do any upconverting.

I thought of a way to add a grid guide in addition to keeping the Moxi Guide. What if they created a tab that said grid guide or guide, then you would scroll to that tab hit the ok button and the grid guide would pop up.

Originally posted by abcward
It the DVD Player isnt Progressive, I highly doubt that it will do any upconverting.

Maybe the DVD player doesn't have separate output settings. I wonder if you set the BMC 9022D to 1080i and leave it their if you have the BMC 9022D hooked up to an HDTV, the DVD would upconvert to 1080i and then the 3.2 software automatically switches back and fourth between analog and digital while watching the channels on an HDTV.

Another interesting bug...

I recorded Quake Proof: Building the Perfect Bridge from channel 117 (Discovery Science) in St. Louis on Charter. The program was an hour long but theprogram info said it was a 14 minute recording. However, when I played and watched it, it was the full hour even though the progress bar showed 14 minutes.

Rich

Originally posted by Craiger01
I thought of a way to add a grid guide in addition to keeping the Moxi Guide. What if they created a tab that said grid guide or guide, then you would scroll to that tab hit the ok button and the grid guide would pop up.

I think Moxi and Digeo should hire you.....that is brilliant!

Craiger, abcward.

progressive scan and 1080i don't have any correclation. "i" stands for interlaced. It means that a frame of video is transmitted in two passes (known as fields)--first the odd number lines are painted, then the even numbered lines. Just as 480i coming from a DVD disc is treated the same way as 480i coming from an SD digital video transmission in scaling up to 1080i.

There aren't separate settings for DVD and broadcast output. If the box is outputting 1080i, then that will apply to both kinds of sources.

As for how to invoke a grid guide... If we did it, that's very likely what we would do. Or maybe we'd do it another way.

Originally posted by MoxiGuy
Craiger, abcward.

progressive scan and 1080i don't have any correclation. "i" stands for interlaced. It means that a frame of video is transmitted in two passes (known as fields)--first the odd number lines are painted, then the even numbered lines. Just as 480i coming from a DVD disc is treated the same way as 480i coming from an SD digital video transmission in scaling up to 1080i.

There aren't separate settings for DVD and broadcast output. If the box is outputting 1080i, then that will apply to both kinds of sources.

As for how to invoke a grid guide... If we did it, that's very likely what we would do. Or maybe we'd do it another way.

Thanks for the info MoxiGuy. So let me see If I got this straight, if you have the BMC 9022D set at 1080i and hooked up to an HDTV any 480i signal coming from TV channels or from the DVD player will be upconverted to 1080i?

Originally posted by tcfila
I think Moxi and Digeo should hire you.....that is brilliant!

Thanks. :)

Originally posted by drew65
As far as I can tell, this release has been in the queue since last year. Earlier in this thread, MoxiGuy was talking about Christmas time (2004) as a potential release date. Even if it's not completely bug free, by now it has to be mature and useable. In fact, there are cable services that are already using it. At this point, I think its time to strike a compromise because too many of us are living with features that make channel surfing a major PITA, and we all know that software will never be bug free. There's no sense delaying this release any longer than absolutely necessary.

Same goes for Adelphia.

Drew

MOXIGUY HELP!... ( or anyone else )


I still have the Moxi HD-DVR and allllll the same problems that have plagued the east side of town regarding channel lineup disappearing. The only trick I found was to get a timer and have it reboot about 10 minutes before the programs start. I had this 3-4 hour window where the channel lineup would appear and the unit would actual work.. now for some reason even THAT is not working. I work nights so coming home to some HD content was a nice way to wind down.

Is 3.2 supposed to address the channel lineup problems in Los Feliz, Glendale, east side areas? If so, when is this supposed to happen? I hope it upgrades itself because everytime I try it manually there is no response. The software trigger just lingers when I activate it.

After calling the idiots at Adelphia over a three months, educatating them on their own product, having numerous pointless visits by dispatch I just gave up. Their solution was to go around and pull all the Moxi units.... Well, I kept mine.. At least with the current unit I can get some programs recorded on occasion ..so I chose to keep it, thinking the software upgrade would hopefully solve the issues..

I can't call the idiots at Adelphia again, my blood pressure can't take it..


p.s. good thing the new taxes added another $5 onto bill....

Originally posted by skippy_rq
Another interesting bug...

I recorded Quake Proof: Building the Perfect Bridge from channel 117 (Discovery Science) in St. Louis on Charter. The program was an hour long but theprogram info said it was a 14 minute recording. However, when I played and watched it, it was the full hour even though the progress bar showed 14 minutes.

Rich


Hi Rich,

I've had the Moxi 9012 for nearly a month, and the same odd thing you report has happened to me as well---twice. The first time was on the Science Channel, where an hour long recorded program showed only 44 minutes on the progress bar. The second time was just tonight (Thurs 4/28) on the Military Channel, where the one hour program showed 36 minutes. Yet, in both cases the entire program was recorded, even though the progress bar displayed an incorrect number of recorded minutes. Kinda strange.

Originally posted by Craiger01
Thanks for the info MoxiGuy. So let me see If I got this straight, if you have the BMC 9022D set at 1080i and hooked up to an HDTV any 480i signal coming from TV channels or from the DVD player will be upconverted to 1080i? Yes. (except... You will have the option of setting the BMC9022 to output native mode. If you check off both 1080i and 480i, then any 480i signals--either broadcast or DVD--will be output at 480i, and any 1080i signals will be output at 1080i. Also, many of the late model high-end TVs have scaling features built-in.)

Moxi did not record Rides on April 19th. I have set to record ALL shows.

Monster Jam is on Speed on Sat and Monday. The Moxi sometimes records on Monday but not always. I have set to record all shows. If I look at the Cancelled & Deleted Shows, it shows the show as cancelled because it is a repeat. But I said to record Repeats. There is no way to override this and Make it record. I wonder if it will not record if it is the same show it recorded on Sat (the descriptions are same, but show is not)?

Anybody experience this? Know how to get around it?

Originally posted by MoxiGuy
Yes. (except... You will have the option of setting the BMC9022 to output native mode. If you check off both 1080i and 480i, then any 480i signals--either broadcast or DVD--will be output at 480i, and any 1080i signals will be output at 1080i. Also, many of the late model high-end TVs have scaling features built-in.)

Thanks again for the info. I have seen those HDTV's that have the scaling featues built in. The new Sony's have that. :)

Originally posted by beatnikguy
MOXIGUY HELP!... ( or anyone else ) Beatnickguy,
check your private messages.

Originally posted by MoxiInOrtonville
Moxi did not record Rides on April 19th. I have set to record ALL shows.
According to the listings, the Monday broadcast is a duplicate of the Saturday broadcast. Moxi has a "no-dupes" rule within 30 days. We did this because of the common practice in cable of giving an episode multiple airings.

Are you saying you WANT two recordings of the same show twice in a week? In the conventions of the listings, when a cable network airs the same episode multiple times in a week, they are not listed as "repeats." In the listings, the word "repeat" is used for episodes that come back later in the season.

Originally posted by Craiger01
Thanks. :)

It was a joke.

While I think Moxi has a lot of potential, I really think having the cable companies act as the "middleman" give it a disadvantage.

The lack of storage space and native passthrough (or at least easy aspect ratio control) were major issues for me....especially the later, then add poor SD quality(probably more Adelphia's issue), has lead me to look for another cost effective television service solution.

I have found that solution, and after two nights of watching SD & HD broadcasts, and recording, I am feeling really good. I also have a grid and recording time remaining for HD and SD.

I will continue to monitor Moxi's progress and possibly try it again in the future if it is available with whatever company takes over my Adelphia area.

Hmm.. my box finally got the update that I posted about a few days ago.

Since 3.2 isn't out yet I'm assuming it was to the update before that?

We had the box for around 2 weeks before it tried to upgrade, is that normal?

Originally posted by cschang
I have found that solution, and after two nights of watching SD & HD broadcasts, and recording, I am feeling really good. I also have a grid and recording time remaining for HD and SD.
Out of curiosity, what did you go with? I've been eye'ing DishNetwork, but even with their lease program, the hardware is still pretty expensive.

Originally posted by Craiger01
Thanks again for the info. I have seen those HDTV's that have the scaling featues built in. The new Sony's have that. :)
Yes. That's what I have. The problem with the current is that since MOXI does the conversion itself, you can't let the TV do it, so you're stuck with the stretched image MOXI produces when it upconverts...unless you change the setting each time.

Originally posted by drew65
Yes. That's what I have. The problem with the current is that since MOXI does the conversion itself, you can't let the TV do it, so you're stuck with the stretched image MOXI produces when it upconverts...unless you change the setting each time.

Can't you adjust that streched setting with the widescreen options that are under the settings tab?

Originally posted by Craiger01
Can't you adjust that streched setting with the widescreen options that are under the settings tab?
Nope. That only works if you have a 4:3 TV.

Originally posted by drew65
Yes. That's what I have. The problem with the current is that since MOXI does the conversion itself, you can't let the TV do it, so you're stuck with the stretched image MOXI produces when it upconverts...unless you change the setting each time.

That is true unless you have a display device such as a CRT projector where you can program multiple memories where each one stores a different amplitude (squeeze).

Originally posted by Teran
That is true unless you have a display device such as a CRT projector where you can program multiple memories where each one stores a different amplitude (squeeze).
Yes, but you still have to change a setting every time...you just have to do it on the TV rather than the MOXI.

Originally posted by kyleki
Out of curiosity, what did you go with? I've been eye'ing DishNetwork, but even with their lease program, the hardware is still pretty expensive.
Yup, DishNetwork's new 942 box. The "upcharge" for the box was $250. With Adelphia in a state of flux, and Moxi's issues, it was not hard for me to justify. The picture is better, the functionality that I need is there(ie, picture quality, correct aspect ratio, storage).

Most true. It is just a lot easier on most CRT projectors!

For the Moxi your remote would have to send Moxi, Moxi to get to a known location in the menu structure and then walk over to settings, etc. Most projects give you a simpler tree to walk to get there.

Originally posted by Teran
Most true. It is just a lot easier on most CRT projectors!

For the Moxi your remote would have to send Moxi, Moxi to get to a known location in the menu structure and then walk over to settings, etc. Most projects give you a simpler tree to walk to get there.
Agreed. :)

How would 480i signals look if you just had the Moxi set at 1080i and you would let the HDTV's that upconvert 480i signals to either 960i or 1080i? Would the 480i signals looked streched? The new Sony's I think only upconvert to 960i. If the 480i signals looked streched upconverting to 960i or 1080i can you turn the upscaling off on the HDTV's that do that?

Originally posted by Craiger01
How would 480i signals look if you just had the Moxi set at 1080i and you would let the HDTV's that upconvert 480i signals to either 960i or 1080i? Would the 480i signals looked streched? The new Sony's I think only upconvert to 960i. If so can you turn the upscaling off on the HDTV's that do that?
If I had MOXI outputting a 480i image, first of all, it'd be a waste of HDTV, which I spent good money to have. Secondly, it doesn't solve the problem. For 4:3 broadcasts, I can watch them how I like, with black bars at the right and left. However, for a 16:9 broadcast, the MOXI box will letterbox it, then the TV will add black bars to the right and left, so now I've got an image of the right aspect ratio, but using maybe a quarter of the screen real estate.

I *could* use the 'zoom' setting on the TV to make the 16:9 image fill the screen, but now I'm back to square 1, changing a setting each time I change channels, but now with lower picture quality. Or I could have MOXI stretch the 16:9 image vertically, and let the TV stretch it horizontally. But then the 4:3 broadcasts will be stretched again...unless I change the settings each time.

Trust me, you can't make it work automatically. They've thought of everything.

Drew

Originally posted by cschang
Yup, DishNetwork's new 942 box. The "upcharge" for the box was $250. With Adelphia in a state of flux, and Moxi's issues, it was not hard for me to justify. The picture is better, the functionality that I need is there(ie, picture quality, correct aspect ratio, storage).

I'm an Adelphia client with Moxi and have been considering switching to Dish with the 942 HD DVR. If you don't mind me asking, what's the monthly lease for the 942? I assume the $250 was the upgrade charge?
Thanks, JBJ

Originally posted by smjbj
I'm an Adelphia client with Moxi and have been considering switching to Dish with the 942 HD DVR. If you don't mind me asking, what's the monthly lease for the 942? I assume the $250 was the upgrade charge?
Thanks, JBJ
Yes, the $250 was the upgrade charge. With the top package, there is no charge, but otherwise it is $5/mo.

There is a great support forum here. (http://www.dbstalk.com/forumdisplay.php?forumid=88)

Also, as of May 1st, Dish is adding 10 of the HD channels that used to belong to Voom. Although it may require an extra dish for some.
http://www.dbstalk.com/showthread.php?t=41310

MoxiGuy,

From 2pm to 6pm (Saturday, April 30, 2005), I recorded that block of iNDEMAND's Pay-Per-View Previews (aka Barker Channel (for movies and events)), and when I tried to fast-forward to get to the WWE Backlash promos it told me that "This operation is not available on this channel." or "Operation is not available on this channel." I would like to know why all three arrows won't turn green for that type of channel?

Another question I have is for Pay-Per-View Events that have a Countdown Show (starts 30 minutes prior), that it doesn't come on like it does with the DCT 2000 series and DCT 6000 series? iNDEMAND requires all Countdown Shows to be shown to all households to drive the purchase of the Pay-Per-View Event. The type of Pay-Per-View Events that have a Countdown Show are wrestling (WWE and TNA), martial arts (K-1, UFC and Pride) and boxing (from HBO PPV and Showtime PPV). This also, applies to Pay-Per-View Movies too for the first 5 minutes of the movie depending on MPAA Rating and content of the first 5 minutes of the movie.

Originally posted by JedFRaybould
.... I would like to know why all three arrows won't turn green for that type of channel...
I answered this here. (http://www.avsforum.com/avs-vb/showthread.php?s=&postid=5105773) As for your second question, I'll look into it.

Originally posted by MoxiGuy
I answered this here. (http://www.avsforum.com/avs-vb/showthread.php?s=&postid=5105773) As for your second questin, I'll look into it.

Do you ever sleep, MoxiGuy? Or are you on the East coast?
;)

Hey MOXIGUY. It's getting really annoying. My MOXI locks up many many times while watching recorded programs from the various Fox Sports channels. I haven't had any other lockups on any other channels or recorded programs. Have you heard of this specific problem before? Otherwise my experience has been good. I'm just waiting for 3.2 from Charter like everyone else. Maybe they figure it will make a nice Christmas present. hahah. just kidding. thanks for the help.

Originally posted by joe221
Do you ever sleep, MoxiGuy? Or are you on the East coast?
I sleep during business meetings.

Quick question...I got the moto w/ MOXI from charter a couple days ago...the HD package comes in fine but I am not getting any HD broadcasting from ABC CBS NBC or FOX. I called Charter about the problem and they had no idea why. It is supposed to be available in my area according to them. I have a Sony (60WF655) connected with component via the STB. The TV does have a built in tuner but shouldnt be necessary w/ the box (correct???) I have tried everything I can think of with no luck....any ideas???

couch commander: what channels do you see when you move to the HD filter? (go two left from "Channels")

TNT,PBS,Discovery,Showtime,HBO,Hdnet,HDmovies,etc. but no networks. When I called charter they said that when HD programming was on it would just come thru on the regular stations. BTW....the person didnt seem to knowledgeable..hence why I am here! LOL

Originally posted by Couch Commander
TNT,PBS,Discovery,Showtime,HBO,Hdnet,HDmovies,etc. but no networks. When I called charter they said that when HD programming was on it would just come thru on the regular stations. BTW....the person didnt seem to knowledgeable..hence why I am here! LOL

For the record, my local HDs from Adelphia appear under the Moxi HD banner/catagory as well as in the regular channel line up.

I was watching the final episode of "NEXT on CNN" and near the end they showed some old footage. One clip was from a CES from the recent past (but not this year). In a close up was a MOXI Media Center screen. It was a very early version of the interface. Quite plain. Still no grid! ;)

Couch Commander,

What is your zip code and city. I can check the channel line up and verify your HD line up for you.

Mark

you might try going into Settings > Channel List and see if the HD channels for the networks are there and unchecked. If that's the case you can check them and they will show up in your HD filter. If not, we'll have to move to plan b

MoxiGuy,

Tonight (May 1, 2005 at 7:28pm), I have both the WWE Free For All show (Countdown) and WWE Backlash 2005 to scheduled to record and Moxi did not record the WWE Free For All show (Countdown). I had it to start recording at 7:28pm and I got some sort of error message with a number at the bottom left corner (started with 15 and ended with 8), then it changed back to channel 2 with the Moxi Menu too. I tried to press the record button to record the Countdown and WWE Backlash 2005 at the sametime. The WWE Free For All show (Countdown), did not even record. When it was time to record WWE Backlash 2005, I got another error message then I missed the last few seconds of the WWE Free For All show and the first 2 minutes of WWE Backlash 2005. Earlier, in the day should I have had to cancel the recording/purchase and re-order it to purchase/record at 7:00pm? For both WWE Pay-Per-View's and TNA Pay-Per-View's there are immediate replays that are included with the purchase of the LIVE Pay-Per-View. If I flip it to another channel during the immediate replay and tune back would the channel be on the Pay-Per-View or on a black screen telling me to purchase it and either record or watch it?

OK Plan B Moxi...lol I hadnt even looked for the channels there....So ABC CBS FOX AND NBC should have their own HD channel w/ the HD channels??? ie: HBO HD, TNT HD, ABC HD?? I sure appreciate your help BTW.

Couch Commander,

I looked through the intranet site for OR areas. For the OR areas that have HD, they did not have any local HD channels except for PBS. The only channels that they had were:

770 HDNet Movies Hi-Def Tier

771 HDNet Hi-Def Tier

773 ESPN HD Hi-Def Tier

775 Discovery HD Theater Hi-Def Tier

777 HBO HDTV-West Hi-Def Premium

778 Showtime HDTV-West Hi-Def Premium

779 Cinemax HDTV-West Hi-Def Premium

788 KSYS-DT (PBS) Hi-Def Lifeline

790 Starz HDTV-West Hi-Def Premium

791 The Movie Channel HDTV-West Hi-Def Premium

797 TNT - HD Hi-Def Tier

Mark

Anyone ever have this happen to them?
Scrolling thru the channels and without touching any buttons the unit goes to a low channel like 7 or 8 and asks if you want to record? I had this happen more than once so I know it wasn't an OOPS on my end.

BTW-What is the total hard drive capacity in hours?

While browsing I get the same problem often. Mine always goes to channel 8, which is PBS, but never asks if I want to record. It just goes to it. I'd say it happens at least once an hour and I don't see any pattern to it.

Hey JedFRaybould, I'm in Manton with a Moxi. Small world after all eh? Sorry to hear about your problems. My Moxi recorded the free for all and the ppv without a problem. Even though it kinda acts retarded when it records ppv. This even happens if I am just recording one program. When it starts to record ppv and I have it on that channel it will automatically switch to channel 2 every time for some stupid reason. Just a stupid bug and I only have to switch back to the channel. Otherwise the Moxi has done good for me, note I didn't say great though. I just can't wait until lazy Charter gets off their butts and rolls out 3.2 up here. Later Oh yeah. the ppv was the best one I've seen in a while.

Originally posted by jaywatts
Hey JedFRaybould, I'm in Manton with a Moxi. Small world after all eh? Sorry to hear about your problems. My Moxi recorded the free for all and the ppv without a problem. Even though it kinda acts retarded when it records ppv. This even happens if I am just recording one program. When it starts to record ppv and I have it on that channel it will automatically switch to channel 2 every time for some stupid reason. Just a stupid bug and I only have to switch back to the channel. Otherwise the Moxi has done good for me, note I didn't say great though. I just can't wait until lazy Charter gets off their butts and rolls out 3.2 up here. Later Oh yeah. the ppv was the best one I've seen in a while.

Hey jaywatts,

The only thing I got was the PPV itself, during the last 1 hour 30 minutes I checked the Recorded TV category and I played WWE Backlash the beginning was there (WWE's Copyright Info, WWE Signature, Backlash Video for Hogan/HBK and Batista vs. Triple H and animated Backlash Intro). I downloaded the WWE.com version of the WWE Free For All and might use that for when I dump it to DVD-R. I might have to use a scan converter and a miniDV Cam to have the WWE.com version of the WWE Free For All on miniDV tape. I would like to get the PPV version of the WWE Free For All instead of having to use the WWE.com version.

Someone over on the MOXI FAQ boards posted that Charter in central Michigan released 3.2 back on 4/25.

Is this a sign that the full rollout has begun?

Anxiously awaiting in Greenville, SC!!!

Originally posted by awp
Someone over on the MOXI FAQ boards posted that Charter in central Michigan released 3.2 back on 4/25.

Is this a sign that the full rollout has begun?

Anxiously awaiting in Greenville, SC!!!

I live in Southeastern Wisconsin. My neighbor received a reply from Charter stating that they hope to implement 3.2 in our area by mid summer.

Also, we have three neighbors that have said goodbye to Moxi and have installed DISH. They are all VERY happy - they like the grid guide, ALL channels are digital, one unit serves two rooms, and so far the problems/quirks/nuances are much less than the Moxi

Originally posted by Will53033
I live in Southeastern Wisconsin. My neighbor received a reply from Charter stating that they hope to implement 3.2 in our area by mid summer.

Also, we have three neighbors that have said goodbye to Moxi and have installed DISH. They are all VERY happy - they like the grid guide, ALL channels are digital, one unit serves two rooms, and so far the problems/quirks/nuances are much less than the Moxi
My experience is the same as your neighbors. Also, DISH just added 10 HD channels from the old Voom offerings.

mid-summer? Yeesh. Was hoping for something more like mid-May before summer.

Really getting tired of this. DISH might start looking good to me too.

Hi all,

I have the Moxi manual but dont see any detail about the built in ethernet port or the usb / firewire ports?

I want to send pictures across the network to the unit to view on the TV - is is possble?

Can I plug in a USB / firewire HD and add space and my picture that way?

What is the LATEST version of code for the unit and where can I find the version number?

Any other forums for Moxi enthusiasts?

Thanks,

Jerry
Pico Rivera, CA
Microsoft Media Center 2005
Moxi Broadband Media Center
DirecTV Satellite w/utimate TV service
Adelphia Cable with HD

CoG,

First use of USB ports is with Moxi Photo app. (Available now in BendBroadband and Sunflower Broadband). We're in discussions with Adelphia and Charter about offering photos in their networks.

Moxi PC Link is planned for a future release. It will put your Moxi on a home network with your PC and make photos and mp3 files stored on your PC available in the Moxi U-I to view / play using our Photos and Jukebox applicaiton.

external drive expansion is planned, but I don't expect to see it this year.

awp,

You should expect 3.2 (approx.) at the end of May.

Originally posted by awp
mid-summer? Yeesh. Was hoping for something more like mid-May before summer.

Really getting tired of this. DISH might start looking good to me too.

Please keep in mind that this response was for Southeastern Wisconsin. I am sure that other parts of the country will have different (maybe sooner) implementation dates.

Charter in Wisconsin has MAJOR problems - some of these will be settled by the courts.

Anyone else in socal with Adelphia loose their program guide? Mine only has info until this Wednesday at 3:00pm which makes the dvr function pretty useless. Adelphia added a new bi-directional amp a week ago and I'm not sure if the amp is interfering with the feedback signal, or if the guide stop working with the update of 3.0.131xxx fw, or if it's a issue effecting my surrounding local area.

Adelphia is not sure either so they want to come back out and take a look but I saw at least half a dozen socal adel users here so I thought I'd ask before taking the time off work.

Its happening on all three dvrs and a manual trigger to update the guide didn't resolve the issue.

So I'm a new Moxi user and I'm trying to put the final touches on a home theater set-up. Adelphia provided me with a huge 5-cable connection (I believe it's an RG-6/U). Anyways, this monster will not fit in the in-wall conduit used to hide all wires. Alternatively, I believe I could just use component cables (which would fit). The components in my system are as follows:

1) Panasonic plasma
2) Moxi
3) Denon 2805
4) DVD player (no dvi/hdmi)
5) CD player

Can I hook up audio from my Moxi so that I can just have the TV speakers on AND have the option to turn on the whole system for surround sound? Also, any suggestions as to the best way to hook up all the components for best sound and PQ would be appreciated. Thanks.

Hey MoxiGuy -- Any news/thoughts as to what will happen with my Adelphia Moxi once the buy-out by Time-Warner goes through??

Originally posted by Vaggeto
While browsing I get the same problem often. Mine always goes to channel 8, which is PBS, but never asks if I want to record. It just goes to it. I'd say it happens at least once an hour and I don't see any pattern to it.

I have had the same problem for a while. It always seems to change to channel 8, but once in awhile is to channel 6.

I have MOXI in Socal with Adelphia. I was wondering if ay here knew how to get in touch with Adelphia for MOXI issues. Any number I call is just low level tech support and they have no clue about future releases for the MOXI.

Is there an email address to send comments to? If anyone knows I'd appreciate the info

Originally posted by geob
So I'm a new Moxi user and I'm trying to put the final touches on a home theater set-up. Adelphia provided me with a huge 5-cable connection (I believe it's an RG-6/U). Anyways, this monster will not fit in the in-wall conduit used to hide all wires. Alternatively, I believe I could just use component cables (which would fit). The components in my system are as follows:

1) Panasonic plasma
2) Moxi
3) Denon 2805
4) DVD player (no dvi/hdmi)
5) CD player

Can I hook up audio from my Moxi so that I can just have the TV speakers on AND have the option to turn on the whole system for surround sound? Also, any suggestions as to the best way to hook up all the components for best sound and PQ would be appreciated. Thanks.

geob,

This is how I have my MOXI box hooked up to my TV and Home Theater System:

1) S-Video from the MOXI box to the S-Video on my TV
2) Digital Coaxial Audio output from the MOXI box to the Digital Coaxial Audio input on my Home Theater System
3) The standard A/V out (Video= Yellow, Left/Mono= White, Right=Red), from the MOXI box to L1 (Line Input 1) of my Panasonic DVD Recorder.

I don't even have the audio going into my TV because I don't like how the audio sounds from the TV speakers.

Depending on the model of your Panasonic Plasma TV it should have at least 2 Component inputs so, you could hook both the MOXI box and your DVD Player to the Component inputs. If you are using the Digital Optical Audio out from your DVD Player to your Home Theater System then you should connect the Digital Coaxial Audio from the MOXI box to the Digital Coaxial Audio input of your Denon 2805 Home Theater System. Just reply or send me a personal message if using what I have for your hook-up.

MoxiGuy, hopefully Charter in St. Louis will be going all digital by June or sometime this Summer. I know just regular digital TV is different than HDTV. What setting would you leave the Moxi on if it was hooked up to an all digital network? Thanks, Craig.

PimpDadd: News? no. Thoughts? plenty. But I think I'll keep them to myself for now.

Craig:

I'll bet you get digital SD channels now. (anything over 99 and not HD is probably digital SD.)What setting do you use? That's the one.

I'm amazed at how far in advance you plan how to set up your TV.

MoxiGuy

Originally posted by jasonfive
I have MOXI in Socal with Adelphia. I was wondering if ay here knew how to get in touch with Adelphia for MOXI issues. Any number I call is just low level tech support and they have no clue about future releases for the MOXI.

Is there an email address to send comments to? If anyone knows I'd appreciate the info
Post here. You'll get our attention. The CSRs don't know the dates because the dates are not yet decided.

Originally posted by CoG
Hi all,

I have the Moxi manual but dont see any detail about the built in ethernet port or the usb / firewire ports?...Any other forums for Moxi enthusiasts?
Check out my SPL Moxi FAQ (http://users.adelphia.net/~ksoltmann/SPLMoxiFAQ.htm) for answers to your questions and many more. I hope to post a major revision in the next few days.

Originally posted by SoCalGuy-99
Anyone else in socal with Adelphia loose their program guide? Mine only has info until this Wednesday at 3:00pm which makes the dvr function pretty useless. Adelphia added a new bi-directional amp a week ago and I'm not sure if the amp is interfering with the feedback signal, or if the guide stop working with the update of 3.0.131xxx fw, or if it's a issue effecting my surrounding local area...
My 3.0.131 update on Adelphia SoCal is working fine. Your problem is more likely the amp (or something else). Does your On-Screen Diagnostics list the date of the last successful guide update? How are your signal levels and cable modem connectivity? Perhaps you could try removing the amp and making a direct connection (no splits) with one of your Moxi's, then try to manually trigger a guide update. If that works, then it is probably the amp.

Originally posted by geob
...Can I hook up audio from my Moxi so that I can just have the TV speakers on AND have the option to turn on the whole system for surround sound? Also, any suggestions as to the best way to hook up all the components for best sound and PQ would be appreciated. Thanks.
Essentially, I would agree with "JedFRaybould," with a few additional comments. The 5-cable connection that Adelphia gave you is probably a combination of component video (red/green/blue) and analog audio (red/white). They gave me one, too, and it is in the form of a "ribbon" -- all 5 cables are attached side-by-side. If that is what you have, it is not surprising that it does not fit in your conduit. I don't have a conduit, so it is not a problem for me.

That said, the best video you will get from your DVD player and your Moxi will be from the component outputs (red/green/blue). You can get separate wires, or you may even be able to tear the Adelphia cable apart into separate wires (I'm not sure about that), so that they will fit in your conduit.

The best audio you will get from your DVD player and your Moxi will be from the digital outputs (either coaxial or optical). If your TV will accept multiple digital audio inputs, and if it has a digital audio output, then you could hook them up to your TV, and hook your TV up to your receiver. However, almost no TV's have this capability, so you will probably have to hook your digital audio outputs to your receiver. Your receiver has multiple optical and coaxial inputs, so it shouldn't matter which ones you use (some claim that the optical cables are less prone to taking on external interference, although opinions vary). You can also hook up the analog audio outputs from the Moxi to your TV (on the same input as your component video connections) so that you do not have to turn on your receiver to get sound.

The owner's manuals of some components, including DVD players, recommend that both analog AND digital audio cables be hooked up. This is typically for specialty situations (e.g., some receivers will not convert digital audio to analog audio for output to analog recording devices, headphones, or different zones within your house). In addition, if your DVD player supports multi-channel audio formats, such as DVD-Audio and/or SACD, you typically have to hook up multiple analog cables (one for each channel). These are probably not issues in your situation, so you can likely just hook up the digital audio cable from your DVD player to your receiver (check your DVD player manual, just in case).

One inconvenience that arises when hooking the video up to the TV and the audio to the receiver, as described here, is that when you are using your receiver, you will need to switch inputs on both the TV and the receiver when you switch between components. If that is not an issue for you, no problem. Otherwise, I would make one more suggestion. You can allow your receiver to do both audio and video switching, and leave your TV on the same input. It appears that your receiver has three sets of component inputs, which would accomodate the Moxi and the DVD player.

That's probably a lot to digest, so let me know if you have any questions.

...One inconvenience that arises when hooking the video up to the TV and the audio to the receiver, as described here, is that when you are using your receiver, you will need to switch inputs on both the TV and the receiver when you switch between components. If that is not an issue for you, no problem. Otherwise, I would make one more suggestion. You can allow your receiver to do both audio and video switching, and leave your TV on the same input. It appears that your receiver has three sets of component inputs, which would accomodate the Moxi and the DVD player.

That's probably a lot to digest, so let me know if you have any questions. [/B][/QUOTE]

Thanks Splinke...very helpful. It is a lot to digest since I'm new to all this. Also, thanks to JedF. So based on your input I think my set-up will look something like this:

1) Moxi to Plasma: VIDEO (component - red/green/blue)
- AUDIO (analog - red/yellow)
I'll purchase separate cables so they fit in conduit and ones that are
long enough to go through walls.
2) Moxi to 2805: AUDIO (digital)
3) DVD to 2805: VIDEO (component - red/green/blue)
- AUDIO (digital + analog)
4) CD player to 2805: digital + analog

Am I missing anything? Separately, will I lose a lot of PQ if I hook up DVD player's video component cables to 2805 versus directly to the plasma? Also, Splinke in regards to your last post about switching inputs when switching components couldn't I eliminate all the steps by programming a macro on a universal remote (yet TBD, but I'm looking at the URC-200)? Thanks again.

Hi Moxiguy, My box is freezing up only during playing back recorded programs from Fox Sports. Otherwise it works fine. I wrote Charter and this was their response:

I understand that your MOXI DVR box is freezing while watching recorded programming, namely from Fox Sports. I apologize for the inconveniences this is causing you. Since the rebooting is not helping anything long-term, and your MOXI has all of our latest updates, we would prefer setting up a service call to fix the issue you are having. I had called you to set this up but did not get a machine. We do service calls here between 8-12 and 1-5 Monday-Friday, and we are able to call you before coming if someone would have to meet us. Someone at least 18 would need to be present. Please respond with your availability so we can correct this concern.

Fix the issue how? 3.2 would be nice. hahahah.. that's what I hinted to them in earlier communication. Do you think it's worth getting a service call? I don't see them doing anything helpful short of replacing my box with another one. I guess the best thing I can do is give them a chance to correct it. I would still love some feedback. Thanks, Jay Watts

jaywatts,

Why would you NOT set up a service call? The Moxi is an electronic piece of hardware. Thus, it is not immune to having hardware issues.

Case in point: I had my Moxi for many months and had zero problems. We moved into a new house about a month ago. Immediately after moving in, I was having issues with a few HD channels which resembled reception problems. I set up a service call and the technician came out and checked the reception. However it was beautifully strong. It turns out the the problem was the Moxi itself. The tech replaced it with a new Moxi and I have had no problems since.

IMHO, never turn down a service call that is offered to you when your equipment is not performing as it should...

jaywatts,

I wouldn't expect your cable company to offer you an individual software update. If you are reporting a unique problem that is not system-wide, a software update is probably not the best answer. It's probably something local to your box or your environment. Both Charter and Adelphia are moving forward with 3.2 on a broad basis--not as a box-by-box fix. Details and dates will be announced when ready.

After getting frustrated with the cost of getting an HD signal to my DTVTIVO box ($899) I bit the bullet and went with the Adelphia DVR. The little moxi movie on adelphia's website made the dvr look years ahead of Tivo.

After using the moxi box for a couple of weeks now I'm really disappointed. It looks like the moxi ui was created by the marketing team rather than focus groups that consist of existing dvr users. I will admit the the HD content looks great (but the sound is a little sketchy).

The user interface looks really cool until you actually use it. It's very slow and doesn't do some incredibly basic stuff. I'm sooooo happy I have the ticker displaying the weather outside.... It's far more important to me than, lets say, creating a manual recording from 8:00 to 9:00 every Thursday on NBC. I believe that feature was available on my 1978 VCR. Hmmm... it's 12:40 right now and I wonder what's on at 1:00. I guess I better break out the TV Guide or spend a considerable amount of time going through each station. How about VOD... that feature is on my basic cable box and is an incredibly cool cable feature. I have a VOD button on my moxi remote that does nothing except tease me.

Sure, Tivo has some issues like no HD unless you want to spend some serious $$$ but it's heart and soul is a DVR. The moxi team that designed the ui should have been forced to use Tivo for 6 months before moving forward.

Sorry about the b1Tch session but I'm just amazed how incomplete this thing is! DTV will be expanding their DVR/HD content later this year so I guess I'm stuck until then.

Originally posted by splinke
My 3.0.131 update on Adelphia SoCal is working fine.
Thanks, that's the info I needed. Adel updated the fw and installed the new amp (by coincidence) on the same day, and that's exactly the last day that the EPG stopped working.

So armed with the info that no one else with socal adel was having a problem, I had them come out, and sure enough they original installed a bi-directional amp with a passive return. Swapped it out with an active return and I forced a EPG trigger update and viola the guide was back.

I then talked to the maintenance supervisor and asked about fw 3.2 and he said that there was a conf call with digeo later this week and he would find out the status and give me a call back at the end of this week or early next week with an update.

I’ll keep yea posted.


btw, great job on the moxi faq splinke

Originally posted by geob
...Am I missing anything? Separately, will I lose a lot of PQ if I hook up DVD player's video component cables to 2805 versus directly to the plasma? Also, Splinke in regards to your last post about switching inputs when switching components couldn't I eliminate all the steps by programming a macro on a universal remote (yet TBD, but I'm looking at the URC-200)? Thanks again.
It sounds like you've got a good handle on your set-up. One clarification/correction to my previous post (thanks to MoxiGuy) is that, in most situations, it is not necessary to hook up both digital and analog audio cables from your DVD player to your reciever -- the analog connection is optional. I edited one paragraph in my previous post to reflect this.

I assume that you would not lose any noticeable picture quality when hooking your component cables up to your Denon receiver to switch between the Moxi and the DVD player, since that is what the receiver is designed to do. I guess you'd have to try it out to verify that, though.

Your remote control "macro" strategy should work pretty well to reduce the complications of switching between components. I would warn you, though, that if you wish to use a universal remote to control the Moxi, the URC-200 may not be an ideal choice. I don't know much about this remote, but based on other comments, it may be very difficult to "learn" the Moxi remote commands. You may want to opt for an MX-700 which is PC programmable and, supposedly, has a downloadable Moxi codeset (verify this before buying). If you plan to continue to use the original remote with your Moxi, ignore this last comment.

The URC remotes can be sent into Universal Remote to get an upgrade. My URC-300 took about a week and half turnaround.

Originally posted by pvanhelden
The URC remotes can be sent into Universal Remote to get an upgrade. My URC-300 took about a week and half turnaround.
I read a report from one user on remotecentral.com that the button mapping for the Moxi codeset was somewhat confusing after sending in a remote to "Universal Remote Control," and that some buttons acted strangely (particularly those like the arrow buttons that can either be clicked once or held down for different behaviors). I think it was an MX-500, so it may be different than your URC-300. Are you happy with the performance and Moxi key mapping on your URC-300?

I would like to add more definitive universal remote information to the FAQ, so any other updated opinions also would be appreciated.

Originally posted by splinke

I would like to add more definitive universal remote information to the FAQ, so any other updated opinions also would be appreciated.

I programmed the sony rm-av3000 with all the moxi codes and it works great. The only limitation is that due to the moxi's xpm, the sony can't get the moxi into turbo mode. Although some on remote-central.com have had limited sucess with turbo mode and the sony, it appears to be a real trial and error process with mixed results.

So other than turbo mode the av-3000 works great!

Anyone set up a pronto TS1000 for Moxi? I'm having one put in tomorrow and was wondering if I'll need to do it all or if there's one already out there.

Home Theater Master has Moxi codes available for their MX-700....works great.

Originally posted by splinke

I assume that you would not lose any noticeable picture quality when hooking your component cables up to your Denon receiver to switch between the Moxi and the DVD player, since that is what the receiver is designed to do. I guess you'd have to try it out to verify that, though.

Geob, I have the denon 2805 and 1905 receivers, both have a dvd player and a moxi connected to the them via component cables and then a set of component cables connected to a HD-TV. I can confirm what splinke stated and there is NO noticeable pq degradation with this configuration. You might notice something with an o-scope but nothing with the naked trained eye.

The nice thing is the sony av3000 (via macros) turn everything on, sets the correct inputs for picture and sound on both the denon and the tv and then goes into moxi mode and displays info on screen about the program you are watching and then waits patiently for another moxi command.

Audio unbalanced between analog and sd-hbos & shows??

I'm a new moxi user, here in socal - adelphia, using version 3.0.131LR. I have my audio setting on my moxi to dolby digital and I'm running an optical to my Onkyo Rec. I do recieve 5.1 no problem from hbo, show & stars.

The problem occurs when I want to jump from say channel 4 (nbc) to std def Hbo or show using my regular tv speakers, there a great decrease in sound volume using the rca jacks from the moxi to my std def tv set. I tried the L/R setting, no affect, then I switched to the RF/TV setting and it did help boost up the volume but it also caused 5.1 broadcast movies to be downgraded to 2 channel. And I have to go back and forth switching the audio setting to get my 5.1 when I feel like watching say HELLBOY in 5.1 and when I need to turn off the rec when its late, i have to switch it to RF/TV......other I have to turn my TV volume set to 75% to get it decent. Anyone have any ideas?

Jonathan

Two HD programs recorded on Monday night ("Everybody Loves Raymond" and "Two And A Half Men") were designated with the default "keep 2 days" recording option. Despite this, they were "replaced" (deleted) on Tuesday night to make room for new recordings. I made a post (http://www.avsforum.com/avs-vb/showthread.php?postid=5438520#post5438520) a few weeks ago suggesting that the Moxi would NOT delete shows before their expiration date. At the time, I assumed this was true, but it clearly is not.

If I tell the Moxi I want to keep the show a certain number of days, I expect it to keep them regardless of how full the hard drive is or what priority I have assigned them (the two shows that got replaced WERE of lower priority than the one[s] that replaced them). Ironically, my previous post was in response to "rochers," who was very concerned that the Moxi was NOT replacing old recordings (http://www.avsforum.com/avs-vb/showthread.php?postid=5434533#post5434533) to make room for new ones, even when the new recordings had a higher priority setting. This is very confusing! Which way is it supposed to work? If it is supposed to keep them, what is wrong with my Moxi? If it is supposed to delete them, what is wrong with rochers Moxi? Does the 3.0.131 update impact this behavior?

To provide more detail, when we checked the Moxi Tuesday night, it was looking pretty full (of course, there was no way to know for sure, since there is no space meter). We saw both Monday night shows listed above in the Recorded TV list when we started watching one of two shows that had already started recording (we watched "House" while "Law & Order: SVU" and it were recording). As we were watching "House," two more recordings started ("Law & Order: Trial By Jury" and "Judging Amy"). Presumably, the Monday night shows were deleted when these last two shows started recording, since they were gone when we went to the Moxi Menu after finishing "House."

It was also a bit disturbing that, even though all of the shows are set to "keep 2 days," "Law & Order: SVU" already had an exclamation point by it immediately after it was recorded. Its priority level was between the last two shows, but I suppose it was marked for deletion based on its being recorded earlier? This really is a confusing mess and bolsters the argument that the Moxi's retention and deletion of shows is completely unpredictable.

I am attempting to write a coherent explanation of the "keep until" recording priorities, the "make room" warnings, and the priority list for a new version of my FAQ, but I am quite confused. Could someone help provide a coherent explanation? MoxiGuy?

Originally posted by geob
Am I missing anything? Separately, will I lose a lot of PQ if I hook up DVD player's video component cables to 2805 versus directly to the plasma? Also, Splinke in regards to your last post about switching inputs when switching components couldn't I eliminate all the steps by programming a macro on a universal remote (yet TBD, but I'm looking at the URC-200)? Thanks again.
I use a Pronto NG TSU3000 myself and have been really happy with it. It's taken a little time to get all the IR codes right for the Moxi, but by starting with this config file (http://*******.com/dm5nh), it has made it much easier.

Originally posted by jonathanR
Audio unbalanced between analog and sd-hbos & shows??


Jon, with adel socal there is a huge audio level difference between analog, digital SD and HD channels. I experience this difference whether I am using rca analog or optical digital outputs.

The maintenance supervisor at Adelphia explained to me that the reason is the analog, digital and HD are all on different feeds and head units.

Their solution is to broadcast all the current analog channel in the digital domain and then to balance all digital channels with the HD channels (which he said they currently send out as-is).

The down side to this is that Adel has a ton of pure analog boxes out in the field and a lot of customers who plug the coax cable directly into their tvs. The good side is that this convertion should also improve pq on "analog channels" when completed.

He went on to tell me that they are in the process of replacing all the analog boxes and creating a digital feed for channels 1-99 and that they expect to have this completed by the end of summer (presumming that the M&A with TW has no positive or negative impact on current priorities).

So in the mean time, as far as I know, there is no acceptable work around to compensate for the audio level differences (for the reasons you stated) other than to adjust the tv volume on each channel type.

I balanced my denon in DD 5.1 with a spl meter so when I want to watch tv late at night and everyone else is sleeping, my denon has a quick and easy way to adjust each of the 5.1 channel's level.

So I reduce the sub woofer level and raise the center channel level and return them back to normal when finished. The Denon also has a compression setting but this is only applicable if the show is broadcasting in DD 5.1.

But maybe someone else knows a work around that lets you get balanced channel volume and 5.1 surround without adjusting any settings.

I’ve had my 3 moxi dvrs with adelphia for about 3 months and for the most part I am happy with the product and service. Dvrs are the wave of the future and I now see why everyone raves about tivo and other dvrs.

As I stated, I have 3 units , two are hooked up to HDTVs with full 7.1 surround sound and 1 is connected to a SDTV.

So here’s my summation of the moxi dvrs so far:

Very cool things about Moxi DVR:


0. (Given) No expensive upfront equipment costs!
1. TIME SHIFTING!! with easy recording options
2. Records in 1080i HD
3. Records 2 shows, while playing back a 3rd prerecorded show at the same time, all in HD
4. 30 second commercial skip forward very helpful
5. 7 second rewind (seems perfect amount of time for most rewinds)
6. 12 day program guide very useful (old Adelphia digital guide was 48 hours max)
7. Search by title and keyword functions are easy and effective

Now the following items are what seems to be needed improvements. First, I know that some items have been mention by others here but if this forum gets as much exposure within Digeo as Moxiguy stated (and I have no reason to doubt that) then the more feedback a company gets from different sources, the more impact it is likely to have within a responsive, customer-focused, organization.

Second, some of these items have been rumored to be fixed or implemented in future moxi fw releases. But allowing for the fact, that for several months NO ONE, (including my cable operator, calls to Digeo, or contributors to this forum) can even comment on a target release date, I must comment on the product I have and am paying for today.

So here is the Need to Improve items in order of importance from my POV (other's will vary):

8. VERY LOW HD RECORDING TIME!!! This is the BIGGEST Issue.
The Motorola webpage estimates 15-20 hours of HD recording time
The Adelphia webpage estimates 8-15 hours of HD recording time.
The Moxi webpage estimates 11 hours of HD recording time

But I only average 5-7 hours of real world HD recording time on all three dvrs. This is extremely low and won’t even allow me to record shows over the weekend whilst I am out of town, or just plain busy during the week.

In addition, if moxi needs to “make room” to record a show it is never a 1:1 ratio. i.e. if I have 6 hours of recorded HD programming and I want to record a one-hour show, moxi will keep saying it needs to “make room” until I delete 2-3 hours of already prerecorded shows. And based on what I have gleaned from this forum and from my cable operator, a routine computer hard-drive upgrade performed in the field is purely out of the question.

9. Native passthru.
This is a huge item also. In the beginning I only watched HD channels on my HD set because the non-HD channels were so terrible, but I just thought that hey a HD TV magnifies the good as well as the bad. While this is still true, I had no idea what a poor job the moxi does in up converting SD 480i into 1080i. This demonstrated by the fact that if I set the moxi to 480i with non-HD programs the picture quality is GREATLY improved and is now watchable. But this setting also massively reduces the quality of ALL HD programming.

And changing the settings back and forth from 1080i-480i-1080i is painful. I have no idea with so few HD channels available in the targeted cable market, how these units were allow to leave the factory converting 480i to such a sub-standard picture quality. In my area I have 200 channels, of which 10 are HD, so that means I have 95% SD and 5% HD, and this box ruins 95% of the tv broadcasts when set to use its HD capabilities. Someone should of caught this and left 480i intact while allowing you to view 1080i channels in HD, as you never want your product to degrade picture quality in a high-end, default, setting mode. Therefore native passthru is mandatory.

10. Tons of jitter in most frames with any motion in HD . I know that the moxi has mpeg-2 decoders but there is so much constant jitter that it reminds me of early implementations of mpeg-1 decoders from days gone by. Every HD channel has jitter in the picture, even if the image has only moderate motion. Very reminiscent of the 1st generation DVD players. You’ll see it in smoke, water, fire, leaves, traffic, pedestrians, animals, not to mention sports and auto-racing. These same items are not an issue if you watch the same program on a SD channel or an over the air HD broadcast.

11. NEED Grid Guide!! Moxi is marketing this product as my multi-media entertainment system but to see what’s on multiple channels at the same time I need to use my real multi-media entertainment system (my computer).

The dvr is only as useful as it is programmed to record. And the user’s ability to record is only as good as their knowledge of what’s on TV. So if you find yourself using another tool (a computer) to access the same information (program guide) via the same medium (cable modem) then the product in question (moxi) is really lacking a needed capability in my opinion.

12. Guide is inaccurate about 10% of the time. I know that 90% may seem like a good average but missing several shows a week because the wrong show was recorded is very frustrating.

13. “View upcoming” is buried. If while channel surfing, you come across a movie that you want to watch but it started 45 minutes ago there is no way to quickly program the moxi to record it the next time it airs. The only way I have found is to start recording the existing program then go to “recorded tv” and find the show that is recording then hit “view upcoming” and then program it to record the next airing. Next, return to the current program and hit “stop recording” and then delete the partially recorded show to save precious moxi disk space. The other option is to use the "search" function but with a universal remote without the turbo function (see item #16) the first way mentioned is quicker and requires far less key strokes. The "view upcoming" should be accessible when you hit the "info button" and located right under the "record now" feature.

14. Program Guide info is not laid out well. The program information box has a space, then the date and rating info, then a space, and then the program description. Too many times you have to hit the “next” button just to get what literally turns out to be the last one or two words of the program description. If it was structured with the year and rating at top, then a space, and then the program description, most info would fit on the first page. Then you would only need to use the “next” button to see cast and crew information or the occasional long program description.

15. Needs channel sub-categories. If you want to remove all music channels from the TV line up (to improve channel surfing) you should still be able to go to the music category and select which music channels you want to listen to, the same with PPV, premium movie channels, HD channels, etc.

16. Turbo mode is not compatible with a lot of programmable IR remotes . This means that you have to use multiple remotes to control the moxi and your a/v system properly, or forgo turbo mode (a very needed feature) or purchase a new set of universal remotes (three in my case).

17. Need a quick skip forward and back function (like in 15 minute intervals). Right now even the 3x FF or Rev is slow if moving forward or backwards if more than 1 hour is required. This is compounded by the fact that it also seems that the "resume" function gets erased if not used within a day or two of originally watching and stopping a prerecorded show. Meaning the next time you want to return to where you left off from a few days earlier, you have to FF from the beginning of the movie which is slow even in 3x mode .

18. Amount of free space on hard drive. As pics on this site have shown, the heart of the box is a standard hard drive (with triple encryption) and the amount of free space is already available in the service menus, so it should be easy to display this info in the user menus. I don’t want to clean up the hard drive while I’m in the middle of telling moxi to record something new. I want to be able to do it before the drive ever gets full (which is very often with HD recordings).

19. TV Picture shrinks to 4:3 ratio This happens when obtaining program information on other channels or if looking ahead in time on the same channel. Not sure why this is, becasue if you get info on the current program the tv image remains 16:9 but if you try to see what’s on at another time or at another channel, then the current tv program image shrinks to 4:3. And there is already enough black bar programming out there bent on causing long term damage to HDTV sets.

20. Increased channel changing speeds. Changing channels can be painfully slow, especially if you have tvs that don't have moxi boxes and you get use to their quick channel changing speeds.

21. Enable DVI port Most moxi HDTV users will want to use the DVI port to connect the dvr to their HD sets. And it should have digital SD pass thru capability.

22. Networked Moxis Being a user of multiple moxis I can testify how extremely useful it would be to let the recorded program come to where the users are, instead of making the users come to where the recorded program is. Or cause the same program to be recorded multiple times on different boxes. Many times we have changed rooms to accommodate the moxi, instead of simply having the moxi play the movie along the existing cable that already connects all the boxes and tvs together . Networked moxis would capitalization on hard disk space (which is especially needed with such limited recording space available for HD programs), and allow users to watch what they want, where they want, when they want.~~~~~

Being a Director of Product Management for several years, this is the kind of direct and to the point feedback I would give any of my Product Line Managers after reviewing one of their products. So I hope that this info is constructive and useful to Digeo.

In closing, my assessment is that this a good product with some nice features for SDTV. But on HDTV it appears to still be poised for early adaptors based on my experience with items 8-11. All and all, this looks to be a solid platform for HD capabilities to build upon, if items 8 thru 11 can be implemented in a quick and efficient matter thru the distribution of your cable operators.

Edited: Added items 21 and 22, Not sure how I missed these when writing my list here. FYI they are higher priority than 21 and 22 but instead of re-numbering everything they would be inserted between 11 and 12. DVI is important but according to Moxi's faq it will only support HDTV so you'll have to change inputs on your Tv to watch SDTV 480i.

Originally posted by SoCalGuy-99
Being a Director of Product Management for several years, this is the kind of direct and to the point feedback I would give any of my Product Managers after reviewing one of their products. So I hope that this info is constructive and useful to Digeo. You bet it is. Thank you for the time, care, and courtesy you put into this. I'll be sure that our product and management teams see it.

Anyone have the Moxi freeze up after using the remote? Sometimes I have noticed after watching a show then I would try to change the channel it gets stuck on that channel. Rebooting fixes it. It doesn't happen that often. Does the 3.2 software fix this? Also I'm not sure if this sounds like a stupid question but does anyone in here think its worth $3 more for the BMC 9022D and have everything all in one? Or just buy a DVD player? That's why I was asking all the signal questions before about the BMC 9022D, sorry about that MoxiGuy. Thanks, Craig.

River long frozen
Keeping new software on ice
Starts a quiet thaw

Originally posted by Moxi-Joe
River long frozen
Keeping new software on ice
Starts a quiet thaw

Say it aint so Moxi-Joe!

Anyway to push a 3.0.xxx patch with native passthru?

cuz:

rivers with many tributaries
which are long frozen
sometimes take
many new moons to thaw

So Cal in mid may
Carries heat enough to thaw
much ice PDQ

Mystery aside, the march to 3.2 has begun in both Charter and Adelphia. Both systems will do a limited deployment first for a short time and then go wider. Dates are still to be announced. Please don't bother the phone reps. The last weeks are the hardest part of the wait. But I expect the wait is very short now.

Originally posted by MoxiGuy
The last weeks are the hardest part of the wait. But I expect the wait is very short now.

Aye, not as bad as I thought
Had I thought it was bad
weeks vs months
may the short wait begun

Originally posted by SoCalGuy-99
So here is the Need to Improve items in order of importance from my POV (other's will vary):

8. VERY LOW HD RECORDING TIME!!! This is the BIGGEST Issue.
The Motorola webpage estimates 15-20 hours of HD recording time
The Adelphia webpage estimates 8-15 hours of HD recording time.
The Moxi webpage estimates 11 hours of HD recording time

But I only average 5-7 hours of real world HD recording time on all three dvrs. This is extremely low
Which is why my friend, I will be forced to purchase a Sony DHG-HDD500 simply as a supplemental storage device when they supposedly debut at the end of this month.

I've had the Motorola 9012 since December and haven't had any significant problems until recently. I came home Monday evening to find the words "No Program Title" when I turned on the TV and changed channels. When I pushed the Moxi button, the Channels function says "No data available". I can't program it to record anything new, it's not recording any of my pre-set Series, and I can't even record a show I'm watching by hitting the REC button. I also noticed that the Jump button doesn't do anything anymore. I've hit the Reset and also unplugged the unit, but it came back up in the same sad state. I called Adelphia this evening, and when I told them I'd already tried resetting the box, they said they'd have to send out a tech. Problem is, I'm not available to meet someone here until a week from Saturday. I sure don't want to have to fire up the old VCR in the meantime. Can anyone (MoxiGuy!) help me? (I'm sorry if this has been address previously, but this is one long thread to get through.)

I had this problem with Adelphia and had them send a reset from their mothership. It took about an hour before it worked and then I cancelled the service call.

Originally posted by SoCalGuy-99

8. VERY LOW HD RECORDING TIME!!!
9. Native passthru.
10. Tons of jitter in most frames with any motion in HD .
11. NEED Grid Guide!!
12. Guide is inaccurate about 10% of the time.
13. “View upcoming” is buried.
14. Program Guide info is not laid out well.
15. Needs channel sub-categories.
16. Turbo mode is not compatible with a lot of programmable IR remotes .
17. Need a quick skip forward and back function 18. Amount of free space on hard drive. 19. TV Picture shrinks to 4:3 ratio
20. Increased channel changing speeds. 21. Enable DVI port 22. Networked Moxis


I was initially impressed by Digeo's willingness to talk to its customers, but after 9 months of beta testing I'm getting a bit impatient for improvements. No 3.2, no VOD (for me at least), no expansion, no grid guide, etc. Your evaluation echos mine, you've done a great job of summarizing major issues.

The dirty little secret is that most of the needed improvements are not of concern to the cable operators. They just want a box to enable VOD and increased revenue at the lowest possible cost. They want a small HD so you need to record something new on a regular basis and they are hoping it will be VOD. Take a look at Comcasts marketing plan (posted on their web site under investor relations) and you will see what is driving the industry.

BTW I'm sure that the cable operators will be happy to eventually rent us an add-on HD for $10/month.

I agree, which is why I finally switched to Dish's 942 box when nobody could give a solid date.

Like I posted before, I do not think Digeo is solely at fault, it is hard to get new software out to customers when there is a middle man, especially if that middle man does not seem to take feedback back to Digeo.

8. VERY LOW HD RECORDING TIME!!! The 942 has a 250gb drive
9. Native passthru. 942 does not have this, but it does have correct aspect ratios.
10. Tons of jitter in most frames with any motion in HD . None on 942
11. NEED Grid Guide!! 942 has it.
12. Guide is inaccurate about 10% of the time. I did not notice this with my Moxi, and no problems with the 942 as well.
13. “View upcoming” is buried. Easy to get to with 942
14. Program Guide info is not laid out well. Better with 942 because of the grid.
15. Needs channel sub-categories. 942 allows you to setup different favorites lists and scroll through them with the press of the guide button.
16. Turbo mode is not compatible with a lot of programmable IR remotes .
17. Need a quick skip forward and back function. 942 has them.
18. Amount of free space on hard drive. Yes
19. TV Picture shrinks to 4:3 ratio. Yes
20. Increased channel changing speeds. Yes
21. Enable DVI port. HDMI on the 942 with an included HDMI to DVI cable.
22. Networked Moxis. No on the 942, but it can feed an SD and HDTV at the same time with independent controls.

The box has been out for a little over a month. It has its own set of bugs too, but I have not come across any yet. Dish has also already pushed out atleast two updates to address the bugs.

When I learned of the 942, and that off the bat it solved all of my frustrations with Moxi, it made waiting for Moxi updates more painful. So I sprung the $250 it costs for a new subscriber to get a 942.

Now a bonus....Dish just began carrying an additional 10 HD channels that once belonged to Voom.

So it is not hard to see the immaturity of a product that has been out for a while......out the door first, but playing catch-up.....it shouldn't be that way.

Sorry for the rant....I really wanted Moxi to get the job done. To be honest, I think I am more upset with Adelphia.....I am sure Moxi marketed to the cable companies and not the end user.

Originally posted by kelliot
I had this problem with Adelphia and had them send a reset from their mothership. It took about an hour before it worked and then I cancelled the service call.

I asked them if they could do something from their end, and they said the resets I did would do the same thing as if they reset. Maybe I'll try to talk to someone else there. Thanks.

Originally posted by NedDawg
I asked them if they could do something from their end, and they said the resets I did would do the same thing as if they reset. Maybe I'll try to talk to someone else there. Thanks.

I had the same problem once, and they sent a tech out to fix it. When he got here, all he said was the office needed to send a reset code over the line (which is what I told them when I originally called, but they ignored me). An hour later it worked.

Sorry about the delay in response. I've been a tad swamped here lately and I just caught up on reading the list tonight.

It's late and I've got a headache so if this is unclear or if I've dropped a step, feel free to jump up and let me know.

The guide saying "no data" or finding a soon and finite end to your guide often means your moxi's onboard modem has lost connectivity with digeo.

I often say call your support as there are things they can check on their end that can cause the problem you're having along with what you can do. I stand by that. Especially if you live in WNC, SC, or GA and have Charter.

However...
When I get these calls, after some select troubleshooting questions, when it comes time to verify connection if I can't see it and/or attempt to reacquire the connection, this is what I have people do. Bear in mind, this is southeast division of charter. I do not know how adelphia works.
1. check under main overview off the main diagnostic screen (first option)
Look for the CPE IP address. It should have an IP address beside it. If it has 'unavailable' or a 171.0.0.1 or similar, you're not connected. Our valid IP's on charter's SE system start with 24, 68, or 71. Even if you have a valid IP, bear in mind that if you've lost connection, it is possible that the IP you have listed there has been reassigned since most of the networks if not all run on dynamic IP addressing. i.e. you will have to reacquire an ip address.

To check for connection if you think you have a valid IP, left arrow out of main overview, go down to actions and triggers and delve it by pressing ok. There are three choices under actions and triggers. You're going to want the 2nd one. (82 - list of various ping sites). select it and hit ok. This will cause moxi to ping out. What you want to see is "one packet sent, one received, zero loss." If your ping gets error, unavailable or something similar, you aren't connected.

If you had a 171 IP on the main overview's CPE IP address, from what I've found, it's similar to a computer running windows showing a 169 ip address. there's a break of some kind in your connection and moxi is giving itself an IP. Check connections, make sure you don't have anything connected ahead of the box in line from the wall.
CPE IP =Unavailable can often be solved by reacquiring the ip address under actions and triggers and resetting the box twice. (we do it this way on our network because it covers several of our possible causes at once and saves everyone time)

Once you are reconnected - often times the program information automatically triggers. Give it about 5 to 10 minutes to start to pop in. Once it starts loading, the process takes something like an hour. If you find it has not started after ample time, you can manually trigger it under actions and triggers.

The above directions are assuming you have a good solid signal coming in and that your moxi has been entered where it needs to be entered correctly in the cable companies system to give the moxi it's permission to be on the network and active.

Bear in mind that a sudden drop or intermittent drops in your signal strength/quality can also cause you difficulties that would cause your cable modem to lose it's connection. Cable modems require a better quality of signal than a tv with analog or even a regular dct processing digital. If you're on a network that still broadcasts under 100 in analog and are experiencing problems on your lower band of channels or if you see tiling in your digital range, you're probably dealing with some form of signal issue, be it just a loose connection in your house or a dying amp or loose connection on the drop/feeder/trunk line.

Hope that helps. As I said, late at night, headache, feel free to jump in and correct me if anyone finds something incorrect here.

Originally posted by NedDawg
I've had the Motorola 9012 since December and haven't had any significant problems until recently. I came home Monday evening to find the words "No Program Title" when I turned on the TV and changed channels. When I pushed the Moxi button, the Channels function says "No data available". I can't program it to record anything new, it's not recording any of my pre-set Series, and I can't even record a show I'm watching by hitting the REC button. I also noticed that the Jump button doesn't do anything anymore. I've hit the Reset and also unplugged the unit, but it came back up in the same sad state. I called Adelphia this evening, and when I told them I'd already tried resetting the box, they said they'd have to send out a tech. Problem is, I'm not available to meet someone here until a week from Saturday. I sure don't want to have to fire up the old VCR in the meantime. Can anyone (MoxiGuy!) help me? (I'm sorry if this has been address previously, but this is one long thread to get through.)

Great info, Cablechick. The next time I call Charter for help, I'll just ask for Ms. Chick! :)

Got my moxi put in yesterday, couple little questions for starters.

1) Book says there are games in there somewhere, yet i can't find them in the menus.

2) Why doesn't dolby digital stay checked under audio options? The moxi is connected to the TV, and at first I had the optical going from the tv to the reciever, but for some reason, it seemed really quiet. I had to turn the volume a lot further than I did pre-moxi.

Then I switched the audio to the optical on the moxi, but I'm still not sure i'm getting 5.1 on the HD channels. This morning I unplugged the audio cables from the moxi cables, but dolby still won't stay checked.

So far though I'm liking it a lot. I was able to record both alias, and CSI: NY in full even though Alias always runs a minute or so into NY. For some reason though, about 1/4 of the way through when I switched off NY during a commercial, it went to Cheaper by the Dozen channel and just froze there everytime I tried to go back to NY. I could select Rundown on that same channel and it would run, but everytime I tried to go to the HD channel for NY, it would show a still image of Steve Martin. It recorded it in full, so no big, just kind of odd.

One thing I do wish for is that it would only display channels I actually subscribe to. Since I can't apparently HIde the channels I don't subscribe to from the channel list, its quite a pain to have to switch back and forth into settings.

Originally posted by splinke
I am attempting to write a coherent explanation of the "keep until" recording priorities, the "make room" warnings, and the priority list for a new version of my FAQ, but I am quite confused. Could someone help provide a coherent explanation? MoxiGuy?

Interesting suggestion about using priorities for deletion. We'll look into it. As of now, priorities are used for one purpose only--if there is a scheduling conflict where more than two of your series requests are broadcast at the same time, priorities determine which show will not record.

Here are some things you can do to manage when shows get deleted:

1. For shows you really care about set "keep til I delete."
2. For the rest, use the various level of keep til settings to help "prioritize" deletion order. Use keep 3/4 days for shows that you want to watch. For shows that often show reruns (any shows Food, Travel, History channels), I use "keep til space needed."

- Example of use
1. I have a series to record the morning news, so the news is ready when I get up. Since I dont care about keeping it, I use: Keep 1 episode. Keep til space needed.

2. For shows that I usually watch, I set it to "keep 3/4 days"._ Example:
a. "24" on Monday - keep 4 days
b. "Some other show" on Tuesday - keep 2 days

With this setup, "24" should last longer than the Tuesday show.

For background, here's

Typical policy:
- Before a show starts to record
1. If you have set a limit to the number of episodes, it deletes excess episodes
2. If not enough space for the new show, it deletes shows by expiration date (oldest first)

- Shows dont get deleted if
1. Set to "keep til I delete"
2. Being watched

- Expiration values are auto modified if needed.
1._ After epg download
2._ Everytime viewer makes scheduling changes. (ie. the Space Conflict / Make Room note)

Shows are expired earlier to make room for recordings._ So, a show originally set to keep 2 days can end up keeping for a day or less.

Originally posted by cablechick
Sorry about the delay in response. I've been a tad swamped here lately and I just caught up on reading the list tonight.


No need to apologize. Getting a detailed response a couple hours after after my post is pretty good in my book.

Amazingly, my service was back to usual this morning. I reset it yesterday morning and then again early in the evening. If the second resetting is what did it, it took much more than an hour to right itself.

I think signal strength may be an issue. I live in the darkness on the edge of town, and even though the picture is fine through the STB, the analog picture on the TV in the other room is often pretty bad on channels 2 and 4 in the evening. Maybe I'll keep my service appointment and have them look at that.

Thanks.

Many times, the modem will reacquire on it's own and some never notice that it dropped. Those directions are for when it doesn't or hasn't for a long period of time. It's entirely possible that the problem is intermittent and once it connected again, that auto load of the epg data kicked in.

As for signal in the other room. It is possible that the signal coming in to the moxi is good but on the low end and through subsequent splitter(s )that take it to other room, you're losing enough to make a difference. It could even be an uncapped end on a splitter between or just straight line attenuation. So yes, having the tech come out is definitely a good idea. Intermittent signal problems are harder to catch (slightly loose cable that swings or has weight on it at certain times of the day. Heck, even sufficient temperature expansion contraction on the line can make a difference sometimes when a connection is loose) I'm not sure who you have service with but bear in mind that if it's a signal issue within the house on your lines (past the box on the house), some places charge for that unless you carry some kind of wire maintenance program. You might want to check on that.

the way the channels are aligned within frequency ranges, those low channels effectively travel down the center of the cable. The higher ones, more to the outside of the cable. Where the higher channels can arc and bridge a small gap if there's a loose connection, those lower channels require a flush connection and don't tend to bridge gaps. Thus with a loose connection, they're inevitably among the first to start going. Also, broadcast signals that use those frequency ranges can sometimes interfere if they're given a point to enter the line (loose connection, uncapped open end on a splitter, etc.) That can cause specific channel interference. If it's the same or another channel it can cause ghosting where you have image overlay that looks like a shadow or ghost image of the same or different picture.

Ok, more coffee and then off to work. Good luck with it :) If you have time and don't mind, shoot me a pm after the appt and let me know what the tech told you. Finding out the causes to problems described to me helps me tune my troubleshooting :)


Originally posted by NedDawg
No need to apologize. Getting a detailed response a couple hours after after my post is pretty good in my book.

Amazingly, my service was back to usual this morning. I reset it yesterday morning and then again early in the evening. If the second resetting is what did it, it took much more than an hour to right itself.

I think signal strength may be an issue. I live in the darkness on the edge of town, and even though the picture is fine through the STB, the analog picture on the TV in the other room is often pretty bad on channels 2 and 4 in the evening. Maybe I'll keep my service appointment and have them look at that.

Thanks.

Originally posted by NeedAName
1) Book says there are games in there somewhere, yet i can't find them in the menus.
Games are an optional add-on application. Some cable systems don't have them at all, and others may charge extra for them. It is probably more likely that your system doesn't have them, but you can call them to find out. This is also true of the Ticker. Digeo needs to do a better job in their Viewer's Guides indicating that Games are not available in all systems. In the v3.2 Viewer's Guide, for the Ticker, there is an astersisk with the footnote: "Ticker is an optional feature, not available in all areas." However, I don't think there are any footnotes for the Ticker in the v3.0 Guide or for Games in either guide.

2) Why doesn't dolby digital stay checked under audio options? The moxi is connected to the TV, and at first I had the optical going from the tv to the reciever, but for some reason, it seemed really quiet. I had to turn the volume a lot further than I did pre-moxi.
To save audio, video, and sound effect settings, you must scroll to the "close" selection after selecting your desired setting, and then hit "OK". This is a common question that arises because the Moxi has a number of user-interface inconsistencies. In other menus, you just hit the "OK" button (no "close" selection), and still other menus have the yellow "Back" card to which you need to scroll and then hit "OK". Just be aware of all of these different menu methods, and you should be OK.

Almost everybody experiences large differences in volume between analog, regular digital, and Dolby Digital channels (even when audio switches between regular digital and Dolby Digital when an HD channel goes to commercials). Most of this is probably due to the way the channels come into the Moxi from the cable company, so it may not be a issue with the Moxi. However, other tuners may not experience the same degree of volume differences. Perhaps they have some volume leveling function that the Moxi does not, or perhaps there is an issue with the Moxi. In any event, there is no workaround, and I don't think this is a bug that Digeo is working on.

One thing I do wish for is that it would only display channels I actually subscribe to. Since I can't apparently HIde the channels I don't subscribe to from the channel list, its quite a pain to have to switch back and forth into settings.
You can hide them. Go to SETTINGS>CHANNEL LIST and de-select the channels you want to remove from the other categories.

Check out SPL Moxi FAQ (http://users.adelphia.net/~ksoltmann/SPLMoxiFAQ.htm) for massive amounts of other undocumented or difficult to find information.

Originally posted by NeedAName

1) Book says there are games in there somewhere, yet i can't find them in the menus.Not all cable companies have the games feature enable, mine doesn't for example.

Originally posted by NeedAName

2) Why doesn't dolby digital stay checked under audio options? The moxi is connected to the TV, and at first I had the optical going from the tv to the reciever, but for some reason, it seemed really quiet. I had to turn the volume a lot further than I did pre-moxi. After checking Dolby Digital, scroll down to "close" and click "ok", this saves your settings. To verify that it is saved, click on "audio output" and DD should now be checked.

Originally posted by NeedAName

One thing I do wish for is that it would only display channels I actually subscribe to. Since I can't apparently HIde the channels I don't subscribe to from the channel list, its quite a pain to have to switch back and forth into settings. To hide channels from the line up click on "settings", then click on "channel list", now uncheck the channels you want to hide and leave checked the channels you want to see. When finished, save by clicking on the "back" panel.

Edited: While I was typing and talking on the phone, Looks like splinke beat me to it :)

Thanks for the help, audio now fixed.

I know you can hide from settings, but I would like to be able to hide them just from the channel list without having to go into settings.

I had a strange thing happen yesterday.

A show called "100 planets and Counting" on the discovery channel wigged out (it’s a show about how Astronomers have found over 115 planets in other solar systems, not counting the nine in our own).

The show was an hour long, but when I went to watch it, moxi said it was 3 hours and 59 minutes. I clicked on play and it immediately went to the menu “keep or delete”. I hit “keep” and when I clicked on the show again, instead of “play” it displayed “resume”. So I clicked on “resume” and it again immediately went to the menu “keep or delete”. Needless to say the show was lost.

I know that others have reported similar incidents but is there a known cause and effect for this misbehavior?

Are there any plans in a future software update to include a “Reminder” feature like the one I had with my old digital cable box? I loved that feature and I used it daily.

Originally posted by NeedAName
I know you can hide from settings, but I would like to be able to hide them just from the channel list without having to go into settings.
When you de-select them in the "Channel List" under "Settings," they become hidden in ALL of the other categories, including "Channels," "Movies," "HDTV," etc. If you are asking whether you can hide them only in the "Channels" category, but not the others, it cannot currently be done. This is a frequent request, though, and Digeo is supposedly considering additional customization of the sub-categories for future software releases. Don't expect it anytime soon, though.

Originally posted by 2thumbsup
Are there any plans in a future software update to include a “Reminder” feature like the one I had with my old digital cable box? I loved that feature and I used it daily.
From the ADDITIONAL FEATURE REQUESTS section of the FAQ (http://users.adelphia.net/~ksoltmann/SPLMoxiFAQ.htm):

Reminders/Auto-tune. Allow subscribers to set up the unit to auto-tune to a program as a reminder to watch it (without actually recording it). MoxiGuy: We're looking into this for a future software release.

Originally posted by MoxiGuy
Shows are expired earlier to make room for recordings._ So, a show originally set to keep 2 days can end up keeping for a day or less. This is what is not clear to me in the differences between "Keep 2 days" and "Keep until space is needed"

I thought that keep 2 days would ensure that the show was kept a minimum of 2 days no matter what. Like a keep until I delete, but with a two day expiration.

But based on what you wrote above and my own personal experience, it appears more like moxi is saying, I'll try to keep it at least two days but if space is needed, I may have to delete it sooner (sorry for having an inanimate object speaking in the personal pronoun voice).

But if this is the case, I'm not sure how “keep 2 days” differs from "keep until space is needed" as both keep the program until more space is needed, +/- the two days.

This has also been my experience; I was going out of town for the weekend so I set up the shows to be recorded in my absences with “keep 4 days”. But on Sunday evening when I returned to watch my shows, the shows that were recorded on Friday had already been deleted (unviewed) to make room for new recordings on Saturday and Sunday.

Does this sound right? If so how do I keep shows until I know I've seen them? Because it has also been my experience that if I use the "keep until I delete" feature, my moxi recording time goes way down.

i.e. if I normally get 7 hours of HD recording time and I locked (2) 1 hour shows with "keep until I delete" then after only 4 hours of total recording time, moxi announces that it needs to "make room"

But if I unlock those 2 hours by changing the status to "keep until space is needed" then moxi will again record up to seven hours (without deleting anything) before it announces that space is needed.

Note that this is only happening on the HD configured boxes. The SD configured box allows me to archive several shows without limiting recording space. And the only difference I can is see is:

(A) - The % of space used by locking 2 shows on HD, which equates (2 hours/7hours=28.5%) versus locking say 6 hours on SD which equates (6 hours/50 hours=12%).

OR

(B) - The fidelity in which the content was recorded in.



So it appears that in HD, with its shorter recording times, that moxi wants to manage the disk and doesn't like it if the disk is more than 30% full with with non-delete-able items. Or that moxi may not want to archive HD content long-term, even with triple encrypted hard disks.

Hope I haven’t gone too far down the rabbit hole on this one, or mixed too many metaphors but I have been wondering about this feature.

MoxiGuy will the two-way cable card card and reader effect Moxi? I read they may come out next year. I read a report that the Governement wants the cable companies to come to an agreement on the specs of the two-way cable cards so that the consumer doesn't have to lease the cable boxes anymore and they can just buy them with the two-way cable readers in them. This way consumers would only rent the two-way cable cards for I guess around $2.00 a month. Or I was I reading that report wrong?

Originally posted by SoCalGuy-99
I thought that keep 2 days would ensure that the show was kept a minimum of 2 days no matter what. Like a keep until I delete, but with a two day expiration.
That is what I thought, too! In fact, MoxiGuy previously posted (http://www.avsforum.com/avs-vb/showthread.php?postid=5459600#post5459600): "When you set a recording, and it says, 'Keep 2 Days' that's a minimum, not a maximum. Should say 'Keep at least 2 days'." If even MoxiGuy can't figure out the scheduling/deletion rules, I think it's time for Digeo to take a close look at their work. :)

I understand now that the days to expiration only creates a priority of list of what will be deleted, and that it is possible that a show set to "Keep 4 days" could be deleted within 1 day under some circumstances. Seriously, though, this is EXTREMELY confusing and gives a VERY false sense of security. In fact, the "Keep n days" option is almost completely irrelevant for HD users, since the Moxi will prematurely expire programs when you have even as little as about 4 hours of HD content recorded or scheduled to record.

I guess I'll rewrite that section of the FAQ, although I'm still a bit confused.

Originally posted by Craiger01
MoxiGuy will the two-way cable card card and reader effect Moxi? Yes it will. How? Nothing to announce or speculate on at this time. There's lots of stuff on CableCARD elsewhere on the Forum.

Originally posted by splinke
When you de-select them in the "Channel List" under "Settings," they become hidden in ALL of the other categories, including "Channels," "Movies," "HDTV," etc. If you are asking whether you can hide them only in the "Channels" category, but not the others, it cannot currently be done. This is a frequent request, though, and Digeo is supposedly considering additional customization of the sub-categories for future software releases. Don't expect it anytime soon, though.

Right, just when I'm surfing channels trying to find something to watch, I find a channel I don't want, press a button, and its gone.

My VCR did this, granted I had to go into the menu and select "erase", but it was a darn sight better than having to go all the way out to a whole other area. Only real problem is the music channels, when your in settings, you can't see the whole title. I'll get it eventually though, its not that big a deal since I'll only need to do it once.

Right now I'm watching Discovery HD and Okinowa coral treasures. Its so beautiful in HD, its almost like looking right into an aquarium :)

Well, my Moxi missed more recordings tonight -- "Joey" and "Will & Grace." Even though these shows were first-runs and did not contain the "repeat" text in their descriptions, the Moxi tagged them as repeats, so they did not record. After thinking about it, I remembered that last Thursday both of these shows recorded, despite the fact that they were repeats. For some reason, the guide data was wrong for both of these repeats last week, containing the show titles and descriptions for TONIGHT's first-run episodes. Then I remembered a post by MoxiGuy in which he indicated that shows with identical guide data would be tagged as "duplicates" and not re-record for a 30-day period. So, I guess when this week's episodes were checked by the Moxi in its 30-day "duplicates database," they were tagged as duplicates and not recorded.

I realize that this is a somewhat unusual situation, but it further highlights the big deficiencies in the Moxi's handling of repeats and duplicates, and it is just one of many similar complaints. MoxiGuy issued a warning not long ago about an episode of Desparate Housewives that would not record due to a subtle difference in the text of the title. Other users have complained that the filtering of duplicates is preventing the recording of first-run shows, because they do not contain any title or description and, thus, tagged as duplicates.

Most of the problem probably lies with the poor reliability and/or inconsistencies in the guide data derived from Tribune Media Services. However, Digeo has chosen that outside source for its guide data, and they need to compensate for its problems. Coupled with the extremely confusing scheduling system and program expiration scheme, this makes for a very frustrating experience.

Meanwhile, my old ReplayTV continues to do everything right. I guess I'll have to re-program all of the SD versions of the HD programs on the ReplayTV to act as a back-up for the inevitable problems that will arise with the Moxi. It's just TV, but it's been a very bad week for the Moxi.

I posted a MAJOR revision to my SPL Moxi FAQ (http://users.adelphia.net/~ksoltmann/SPLMoxiFAQ.htm). Changes are in green text and red text indicates questionable items. This makes it a bit of a patchwork (and colorful), but it makes it easy to see the new stuff if you've looked at the previous version. It is still a bit rough around the edges and could use some additional organization, particularly given its increasing size. If you are looking for specific topics, you might want to try searching for keywords or parts of keywords using your browsers "find" feature, since it is still all on one page. Significant changes were made throughout, but particularly in the following sections:

Installation
Recording – Scheduling
Native-mode passthrough
DVI
Audio settings
Hardware – Boxes
DVD player
RF output
Remote control
Troubleshooting
VOD
User interface inconsistencies
Software update release notes

I've got a good one:

Yesterday, my kids were watching Disney channel and a commercial comes on for "Care Bear Movie - Journey to Joke-a-Lot" later this week. Care Bear's are pretty popular with my 3 year old, so I go in to set the Moxi to record it: Moxi menu>Find & Record>By Title. I find the show, hit "OK" and select Record Once. The Moxi quickly flashes up "Scheduling..." and then locks up. Not totally locked up in that I can still hit "Live TV" or Zoom, but the list of programs that popped up when I entered "C_A_R_E" in the find and record menu won't go away unless I reboot the unit. Happens everytime on that particular show, but not on any others that I've tried to record. Maybe the Moxi is trying to tell me that any Care Bear movie is not the best use of recording space...

Originally posted by MoxiGuy
We expect some new markets to come online well before the fall, (which begins this year on September 22). Stay tuned for announcements throughout the summer.

....Adelphia has ordered 25,000 units as well.

Hi Moxi Guy,

Do you know if Adelphia is using these system wide or just in Southern CA? I live in Southern NH and the Adelphia reps have no idea what hardware is available, they just tell me I'll find out when I get it.

I'm certainly not going to sign up and have the house hooked up if I am going to get an old piece of junk! ;)

Our entire neighborhood just got wired so no one else has it yet to check out and our local office does not accept phone calls, only walk ins and they are always closed when I get out of work.

Thanks in advance for any information you can share!

-=Alex

Originally posted by splinke
Well, my Moxi missed more recordings tonight -- "Joey" and "Will & Grace." Even though these shows were first-runs and did not contain the "repeat" text in their descriptions, the Moxi tagged them as repeats, so they did not record. After thinking about it, I remembered that last Thursday both of these shows recorded, despite the fact that they were repeats. For some reason, the guide data was wrong for both of these repeats last week, containing the show titles and descriptions for TONIGHT's first-run episodes. Then I remembered a post by MoxiGuy in which he indicated that shows with identical guide data would be tagged as "duplicates" and not re-record for a 30-day period. So, I guess when this week's episodes were checked by the Moxi in its 30-day "duplicates database," they were tagged as duplicates and not recorded.
I had the exact same problem with Adelphia in Southern California. Luckily I noticed that it wouldn't record "Joey" before it aired, so I still got that one. But "Will & Grace" fell through the cracks. My wife was very upset.

I think I read something like this earlier, but couldn't find it. So here's my occurance. I was away at Interop until yesterday. I checked the recordings I had made when I was gone and they by good graces were all there. I then checked my list of HD channels to tune into a program and most were not there! What had survived were PBS, HBO-HD and ESPN-HD. ESPNHD was showing the "Blue Screen of Death" the other two had shows. I noted some analog channels were MIA too. I called Adelphia and he wanted to to a major reset on the box and warned me that everything would go. I still hadn't watched all my shows so I figured I'd call back today. I tried a local reset and that didn't fix anything. I later went into the menu system and did a trigger for a channel scan. This morning it's all back to normal. BUT Last nights Tonight Show and Late Show did not record (as NBC-HD was MIA) so I know as of 12:30AM it still wasn't fixed. It may have been a local break but I don't know.
:confused:

Originally posted by kyleki
I had the exact same problem with Adelphia in Southern California. Luckily I noticed that it wouldn't record "Joey" before it aired, so I still got that one. But "Will & Grace" fell through the cracks. My wife was very upset.
Be careful if you tell a TiVo to record Will & Grace! ;)

I see Joe is a Weird Al fan ;)


Anyway, I have a question for Moxiguy (I'm a long time troller.. first time poster)


How is the ruling today, against the broadcast flag requirement, going to effect the way MOXI handles DRM, if at all? Can we users of the product expect any ability to output our recorded program to a format we can actually view on a PC, or a laptop? I personally do alot of travelling, and would love to be able to output things I missed the previous week onto my laptop and catchup when I can, instead of having to watch everything taped the previous week... on saturday/sunday.


Shadowlore

Originally posted by Shadowlore
I see Joe is a Weird Al fan ;)



Shadowlore

Welcome Shadowlore! You are very wise! :D

Hi folks,

I've read almost this whole thread and I'm very impressed with it as a resource. Thanks to all.

I had my Charter DVR w/Moxie installed about 1.5 weeks ago and really like it so far. My only comments are as follows, and only because I know MoxiGuy and others may be tabulating repeated requests:

Program Guide: The inability to see what is on over a period of hours at once on many channels (grid) is a SEVERE limitation. Coming from the standard Charter guide, this is taking some getting used to. usually, I use yahoo TV listings instead of the Moxie guide. It's simply of little use. Also, it doesn't show graphically whether a program is in progress or just starting.

Find and Record: I need a way to search by text in the description of a show. For instance, I want to record all episodes of the World Rally Championship on Speed channel, but they list all of these simply as "auto racing" with the WRC info only in the description.

I guess that's it for now.

Thanks again folks, especially the industry reps in here.

Evan

Originally posted by Shadowlore
How is the ruling today, against the broadcast flag requirement, going to effect the way MOXI handles DRM, if at all?
Shadowlore [/B]

For those who didn't see it here is the Reuters Article (http://www.reuters.com/newsArticle.jhtml?type=topNews&storyID=8415210)

Originally posted by joe221
I think I read something like this earlier, but couldn't find it. So here's my occurance. I was away at Interop until yesterday. I checked the recordings I had made when I was gone and they by good graces were all there. I then checked my list of HD channels to tune into a program and most were not there! What had survived were PBS, HBO-HD and ESPN-HD. ESPNHD was showing the "Blue Screen of Death" the other two had shows. I noted some analog channels were MIA too. I called Adelphia and he wanted to to a major reset on the box and warned me that everything would go. I still hadn't watched all my shows so I figured I'd call back today. I tried a local reset and that didn't fix anything. I later went into the menu system and did a trigger for a channel scan. This morning it's all back to normal. BUT Last nights Tonight Show and Late Show did not record (as NBC-HD was MIA) so I know as of 12:30AM it still wasn't fixed. It may have been a local break but I don't know.
:confused:

As of 4PM all my HD channels EXCEPT, ABC CBS & NBC are gone from the Moxi. :mad: :confused: :(

Originally posted by Shrubman

Find and Record: I need a way to search by text in the description of a show. For instance, I want to record all episodes of the World Rally Championship on Speed channel, but they list all of these simply as "auto racing" with the WRC info only in the description.

Evan, try a keyword search for World Rally.

On my system it came up with the following result:

May 15th, 95 Speed Channel

Auto Racing

FIA World Rally
Rally of Cyprus

Not sure if this is exactly what you're looking for, but if you play with the keyword search, you should be able to find what you're after, as long as the descriptions remain fairly consistent across all airings of World Rally Championships on Speed.

Originally posted by joe221
As of 4PM all my HD channels EXCEPT, ABC CBS & NBC are gone from the Moxi. :mad: :confused: :(

5:30 they're all back again. Is it me or Adelphia. How can you tell?

Welcome Evan :)
I'm one of your area's charter moxi support team.

Originally posted by Shrubman
Hi folks,

I've read almost this whole thread and I'm very impressed with it as a resource. Thanks to all.

I had my Charter DVR w/Moxie installed about 1.5 weeks ago and really like it so far. My only comments are as follows, and only because I know MoxiGuy and others may be tabulating repeated requests:

Program Guide: The inability to see what is on over a period of hours at once on many channels (grid) is a SEVERE limitation. Coming from the standard Charter guide, this is taking some getting used to. usually, I use yahoo TV listings instead of the Moxie guide. It's simply of little use. Also, it doesn't show graphically whether a program is in progress or just starting.

Find and Record: I need a way to search by text in the description of a show. For instance, I want to record all episodes of the World Rally Championship on Speed channel, but they list all of these simply as "auto racing" with the WRC info only in the description.

I guess that's it for now.

Thanks again folks, especially the industry reps in here.

Evan

I am on Charter Reno/Fallon and they started a new tier for HD(added TNT and Disc) and all was well tuesday but on Wed. the "blue Screen of Death" came on for HDNet, HDMovies, ESPN, TNT,Disc and after many calls charter still says they are working on it. Any one have any clues?

I am in Simi Valley, CA on Adelphia. I have no channel information or channel map. When I move to the channel section on the Moxi Menu, nothing comes up. Is anyone else having this problem in this area? I am under channel map cmap_adelphia_8211_6600_simivalley. The Head End is he_adelphia_8211_6600_Ventura_CA.

The last update for logs, etc is 4/25/05. I have had Adelphia "reprovision my signal" but nothing happens to the box. They have set an appointment for next Saturday to have a tech come out, but I don't want to have to wait a week without channel line-up or DVR capabilities.

MoxiGuy, I don't know if you can do anything there, but my Digeo Household ID is 03006532.

Thanks to anyone out there with info or assistance.

Craig Maki

I am on Adelphia SoCal, and have had MOXI since it came available--I am very happy with it, but just learned that Time Warner Cable will be taking over (changes will happen over the next year or so). Will TWC use the MOXI box? I have som much confidence in in MOXI and it keeps getting better and better with each update--i do not want to lose it--also how does TWC DVR compare?

Originally posted by MakiC
I am in Simi Valley, CA on Adelphia. I have no channel information or channel map. When I move to the channel section on the Moxi Menu, nothing comes up. Is anyone else having this problem in this area? I am under channel map cmap_adelphia_8211_6600_simivalley. The Head End is he_adelphia_8211_6600_Ventura_CA.
Craig Maki

Craig, I have all the same info as you and I have all the channel map and info so I can tell you it's not a system wide problem.

Have you tried remapping to the same location just to see if reinitializing helps?

Attached is the procedure posted by "measlick" on how to reinitialize the channel map. Give it a try and see if it makes any difference.


Channel Map -- Go to Settings and simply let it rest on the channel list card, (don't open it, just rest on it) then hit back next back next (NOT back back next next)...
Sound will go away, a screen will pop up and say 'retrieving initial account information...' - this will stay on your screen for one minute or maybe 5... It's normal, let it sit until it pops up...
Finally a location card will come up, no reason to play with this if your getting a picture, or you may screw it up worse...
Click the right arrow - your boxes channel map will show up, make sure it is checked on the city/area/market you live in.. If it isn't, find it, check it then submit changes...


Hope this helps...

Originally posted by ultraviolet353
Will TWC use the MOXI box?

I'm not sure anybody really knows this question quite yet, at least no one I have talk to in management at Socal Adelphia.

TWC in Socal uses the S.A. Explorer 8000hd, and previously Adelphia announced that it was going to be suppling customers the Samsung Home Media Centers in the fall of this year.

As you stated the buy out won't be completed for 9-15 months and I'm sure someone at TWC has a master plan, but it has not been released to the field. In fact, the biggest concerns going around Adel Socal is which management will be asked to stay on after the merger and which won't.

YOU GOTTA READ THIS!!!!!!!!!

I had my local Charter guy come out for some simple technical issues and we got to talking. He's a great guy but knows less than jack about Moxi. It's not his fault and I understand that. I communicated to Charter that the only problem I was having was that playing back recorded programs from the fox sports channels locked up my box many times while trying to play those programs. So they said they would send somebody out and I told them the only thing I could see doing any good is replacing the box completely. So the local charter guy comes out and we come to the same agreement that I could replace the box if I wanted. I'm going to hold off on that for now but here's the funny part: MOXIGUY TAKE NOTE:!!
He didn't have a clue what 3.2 even was or how sofware updates were administered.
And he wasn't even aware that there was more than one model of the moxi box.
He told me after their initial training on the moxi, he was under the impression that the dvi port was phyically disabled inside of the box.
So we chatted for a while and I told him a good bit about 3.2 and explained to him what native passthrough was and some of the fixes in 3.2. Simple question: WHY ARE WE, AS CUSTOMERS, MORE KNOWLEDGABLE ABOUT MOXI THAN CHARTER TECHS? MAYBE MOXIGUY AND CABLECHICK WILL UNDERSTAND SOME OF OUR FRUSRATIONS NOW:) I'VE CALLED TECHNICAL SUPPORT ON MOXI ISSUES AND THEY ARE JUST AS BAD! GOD HELP US!!!!!

Originally posted by SoCalGuy-99
Craig, I have all the same info as you and I have all the channel map and info so I can tell you it's not a system wide problem.

If you don't mind me asking, what is the date of your last update? e.g. your log update, epg update, etc. Mine are all either 4/24/05 or 4/25/05.

Originally posted by SoCalGuy-99 Have you tried remapping to the same location just to see if reinitializing helps?

I am not sure what you mean. I have reset and powered down the device and triggered all of the updates numerous occasions.

Originally posted by SoCalGuy-99 Channel Map -- Go to Settings and simply let it rest on the channel list card, (don't open it, just rest on it) then hit back next back next (NOT back back next next)...
Sound will go away, a screen will pop up and say 'retrieving initial account information...' - this will stay on your screen for one minute or maybe 5... It's normal, let it sit until it pops up...
Finally a location card will come up, no reason to play with this if your getting a picture, or you may screw it up worse...
Click the right arrow - your boxes channel map will show up, make sure it is checked on the city/area/market you live in.. If it isn't, find it, check it then submit changes...

When I hit back, it bumps me back to the TV screen.

Jay,

Send me a zip code by PM so we can follow up. I'm hopeful your problem is local. We have lots of reports of knowledgeable and helpful CSRs and techs. Your "simple question" implies a generalization that I'm not ready to accept. In a forum like this, it will always be the case that some customers are more knowledgeable than some techs.

MoxiGuy

Originally posted by SoCalGuy-99
TWC in Socal uses the S.A. Explorer 3250hd, and previously Adelphia announced that it was going to be suppling customers the Samsung Home Media Centers in the fall of this year.

Well then how the heck are the TWC customers in SoCal recording ?
I was under the assumption that all the SA boxes that were DVR's were the 8000 series ?????

Originally posted by MakiC
If you don't mind me asking, what is the date of your last update? e.g. your log update, epg update, etc. Mine are all either 4/24/05 or 4/25/05. My logs show that all my last updates occurred around 2am on 5/07/05.


Originally posted by MakiC
I am not sure what you mean. I have reset and powered down the device and triggered all of the updates numerous occasions.
Sorry I was referring to the procedure below.

Originally posted by MakiC
When I hit back, it bumps me back to the TV screen. I was on my way out so I copied and pasted the procedure from "measlick" that he gave to "joe221" ( http://www.avsforum.com/avs-vb/showthread.php?s=&postid=5350796&highlight=location+card#post5350796 ). I just got back and gave it a try but when I hit back-next-back-next, under channel list in settings, nothing happens. So you might want to PM Michael @ "measlick" and see if he knows how to verify the city location and update the channel line-up info. Joe221 posted that he got it to work for him, but I get nothing when I try, so maybe it got disabled when 3.0.131 fw was pushed out.

Originally posted by Penton-Man
Well then how the heck are the TWC customers in SoCal recording ?
I was under the assumption that all the SA boxes that were DVR's were the 8000 series ?????

Penton, my bad, you're right they are using the Explorer 8000hd, I forgot that my friend has a HD DVR and DTC in his house.

Originally posted by SoCalGuy-99
... I was on my way out so I copied and pasted the procedure from "measlick" that he gave to "joe221" ( http://www.avsforum.com/avs-vb/showthread.php?s=&postid=5350796&highlight=location+card#post5350796 ). I just got back and gave it a try but when I hit back-next-back-next, under channel list in settings, nothing happens. So you might want to PM Michael @ "measlick" and see if he knows how to verify the city location and update the channel line-up info. Joe221 posted that he got it to work for him, but I get nothing when I try, so maybe it got disabled when 3.0.131 fw was pushed out.
The hidden menus to which you are referring are called the Configuration Tool (or Installer Tool). The method you described to access it is available in the installer's version of the BMC9012 hardware guide. It is used by the installer when a Moxi is first installed after an initialization at the cable company warehouse.

Supposedly, once the channel map is entered, the Tool becomes inaccesible. As in your case, I have not been able to access it on my Moxi, and I don't know under what circumstances "measlick" or "Joe221" were able to access it on theirs. In my FAQ, I suggested that it MIGHT work immediately after a "hard reboot" (unplugging and plugging it back in). I'm not sure about this, though. Another possibility is that it works after the Moxi is sent a "reinitialization" signal from customer support (not just a simple "reset"). Yet another possibility is that it works only if the Moxi senses that the channel map has been lost. If anybody has further information on this, please let me know, and I will add it to the FAQ.

MakiC, when you say you don't have a channel map, do you mean that you don't have the proper list of channels and their respective channel names and logos for your cable system, or are you saying that you don't have program guide data for the channels. If you have the former problem, it may be a channel map problem, and you might want to try the Configuration Tool again after a hard reboot. If you have the latter problem, your problem isn't necessarily a "channel map" problem. It is very likely a cable modem connectivity problem that is preventing download of the guide data. The fact that your Moxi has your cable system listed in the OSD, but apparently has not been able to connect to the server since 4/25 further supports this connectivity problem theory.

MakiC, you might want to check out the Signal Level paragraphs in the TROUBLESHOOTING section of my SPL Moxi FAQ (http://users.adelphia.net/~ksoltmann/SPLMoxiFAQ.htm) for tips on diagnosing and, potentially, fixing connectivity problems. I also include Configuration Tool information elsewhere in the FAQ.

Moxiguy or anyone else:
For the last two days first thing in the morning when I try to change channels on my remote, the remote is dead, I checked the batteries and the red light is working so I assume the remote is ok, but why is my MOXI not responding to the remote first thing in the day? Yesterday, I did a soft reboot and it worked fine after the "One Moment" icon came up and stayed on the screen for five minutes. :rolleyes:

Today I did a hard reboot.
Any thoughts guys? :(

BTW-My Software Ver is 3.0125 and I get my feed thru CHARTER in Slidell, LA. Since I got this about a month ago I have never had any software updates per the menu. Last software update is shown as "Error"

Originally posted by splinke
I read a report from one user on remotecentral.com that the button mapping for the Moxi codeset was somewhat confusing after sending in a remote to "Universal Remote Control," and that some buttons acted strangely (particularly those like the arrow buttons that can either be clicked once or held down for different behaviors). I think it was an MX-500, so it may be different than your URC-300. Are you happy with the performance and Moxi key mapping on your URC-300?

I would like to add more definitive universal remote information to the FAQ, so any other updated opinions also would be appreciated.

Some of the button placements were pretty odd - the ON and OFF buttons were mapped to the Moxi button, etc. Why they didn't use Menu or Guide I'll never know. What I ended up doing was using another device for the Moxi as well, and using macros to put things like Moxi on the LCD panel. In general I'm happy with it.

Will those new Samsung Moxi Media Center 2 units come with a progressive scan DVD player and an HDMI output?

Craigner01,

You seem awfully worried about getting a progressive scan dvd player - you know you can purchase one these days for like $35, don't you?

Originally posted by abcward
Craigner01,

You seem awfully worried about getting a progressive scan dvd player - you know you can purchase one these days for like $35, don't you?

Geez, I just had a question about the features of that new unit is that so bad to ask about that? I'm just not sure if I want an all in one Moxi with a DVD player. It makes me afraid to ask questions about the Moxi anymore. I'm out of this form for good.

I bought a URC-100 universal but cannot get it to learn any of the MOXI remote's buttons. Is it possible with this remote? If so, how? If not, is there a remote I can get under $70 that will learn them? I want to replace a DVD, receiver, TV and MOXI remotes with one remote.

Thanks,
aumfc

Originally posted by abcward
Craigner01,

You seem awfully worried about getting a progressive scan dvd player - you know you can purchase one these days for like $35, don't you?

Maybe he'd like to minimize the amount of devices he needs? Maybe he's limited by the number of connections on his TV. Maybe you could have suggested, if he has an HDTV an upscalling player might serve him better than just progressive? Maybe you'd figure most people with Moxi/HDTVs etc aren't looking for crappy $35 players?

:(

Originally posted by aumfc
I bought a URC-100 universal but cannot get it to learn any of the MOXI remote's buttons. Is it possible with this remote? If so, how? If not, is there a remote I can get under $70 that will learn them? I want to replace a DVD, receiver, TV and MOXI remotes with one remote.

Thanks,
aumfc

I'm using the Harmony 676 which handles the Moxi just fine. It's more than $100 BUT there are so many advantages to it, you may want to expand your budget a little. Froogle it and you may find a deal. It lists for 200 but sells for way less out there.

Originally posted by joe221
I'm using the Harmony 676 which handles the Moxi just fine. It's more than $100 BUT there are so many advantages to it, you may want to expand your budget a little. Froogle it and you may find a deal. It lists for 200 but sells for way less out there.

Thanks for the reply but right now I can use 2 remotes, the moxi plus a $10 universal to do all I need. To me, paying over $75 more just to go from 2 to 1 isn't worth it. Surely there is one for less that will work with the moxi system.

Anyone else?

Thanks.

Hi all,

I'm running a simple 27" SD TV off of my Charter Moxie service. Sometimes I like to watch the HD versions of the OTA channels since they aren't subject to the live encoding/decoding problems the analog channels have.

Anyway, I've noticed that sometimes there's a horizontal line of what I can only describe as a flashing lines, kind of like snow, at the top of the viewing window (not the actual top of my physical screen). It's like along the upper, inner edge of the black frame that surrounds the HD picture.

Any idea what I can do to fix this?

Thanks,

Evan

Sorry that Craig has left the forum. If anyone runs into him, you might mention to him that I don't know the answer on progressive scan (I haven't seen the final spec), and yes to HDMI out.

Originally posted by Shrubman
Hi all,

I'm running a simple 27" SD TV off of my Charter Moxie service. Sometimes I like to watch the HD versions of the OTA channels since they aren't subject to the live encoding/decoding problems the analog channels have.

Anyway, I've noticed that sometimes there's a horizontal line of what I can only describe as a flashing lines, kind of like snow, at the top of the viewing window (not the actual top of my physical screen). It's like along the upper, inner edge of the black frame that surrounds the HD picture.

Any idea what I can do to fix this?

Thanks,

Evan

I don't know if this is right, it is just what I assumed and noticed.
I have both an HD set and an old 27" set and usually on Fox I will see the line you are talking about on my 27" non digital set. Basically, I believe it is just an artifact or part of the picture when an SD program is broadcast on an HD channel.

Your TV set doesn't actually display the entire picture there is usually some small percentage of the picutre edges that is off screen, about 3% to 7% (guessing). It's called overscan and with my HD/digital set I can adjust the overscan so the entire picture is on the screen, but it's usually best to get the overscan set to between 3%-5%.

I don't know the exact reason there is that rough white noise line at the top, but it seems to be normal. The Moxi or in my case my old motorola 6200 has that line on my 27" set with that line only when an SD broadcast is on an HD channel - My local Fox channel has it worse than any others, but it does show up on HBO, Showtime and all others that don't upconvert everything that is broadcast. So any 4:3 SD material is being displayed completely with no overscan, it's actually shrunk down so that 4:3 material shows up on your set with black bars on the sides and top and bottom. I don't know if telling Moxi your set is actually 16:9 would make any difference, you could try the Cropped or Widescreen settings and see if that helps.

It might actually be from our TV sets, the transition from the electron gun going from all black to the actual picture, I don't know if it paints the dead space at the top or just starts right where you see that white line.

Originally posted by MoxiGuy
Sorry that Craig has left the forum. If anyone runs into him, you might mention to him that the answers to his questions are likely yes to progressive scan (I haven't seen the final spec), and yes to HDMI out.

Thanks, for the info MoxiGuy. I have decided to go ahead and get the BMC 9022D when it comes out in St. Louis. I like having everything all in one, less units and cables. Now that I know that the new Samsung units will have a progressive scan DVD and an HDMI output. I'll trade the BMC 9022D in on the new Samsung model when it comes out. Thanks for all the help MoxiGuy and everyone else that helped me in this thread. I have found all the info I need to know on the Moxi. This will be my last post in this thread.

Originally posted by aumfc
I bought a URC-100 universal but cannot get it to learn any of the MOXI remote's buttons. Is it possible with this remote? If so, how? If not, is there a remote I can get under $70 that will learn them? I want to replace a DVD, receiver, TV and MOXI remotes with one remote.


Call Universal Remote and let them know, and they'll reprogram it so that it works with the Moxi.

Originally posted by Craiger01
...Now that I know that the new Samsung units will have a progressive scan DVD... Careful... I said "likely." I don't know that for sure yet. I'm editing my original post to be more cautious. Also... keep in mind that there will be a series of models in the Moxi II family. The very first one will be similar to the BMC9012 in that it will be a single-TV box with no DVD drive. The DVD option and multi-room flavors will come later.

moxiguy: Did you see my post from earlier today- 7.07 am?

Originally posted by pvanhelden
Call Universal Remote and let them know, and they'll reprogram it so that it works with the Moxi.

Thanks for the reply but I don't really want to wait and go through all that trouble. I've only got 4 items, tv, moxi, dvd and receiver and only need to turn on the tv and receiver and adjust volume on them. I'll try to find another remote.

Anyone know one that will work, or at least learn from the moxi remote, that is under $75?

Thanks.

Originally posted by Craiger01
This will be my last post in this thread.

That is such a shame...

Originally posted by splinke
MakiC, when you say you don't have a channel map, do you mean that you don't have the proper list of channels and their respective channel names and logos for your cable system, or are you saying that you don't have program guide data for the channels. If you have the former problem, it may be a channel map problem, and you might want to try the Configuration Tool again after a hard reboot. If you have the latter problem, your problem isn't necessarily a "channel map" problem. It is very likely a cable modem connectivity problem that is preventing download of the guide data. The fact that your Moxi has your cable system listed in the OSD, but apparently has not been able to connect to the server since 4/25 further supports this connectivity problem theory.

Under the Moxi Menu, the Channels selection has nothing at all. Under the Settings section of the Moxi Menu, the subsection Channels has a list of channels (that can be checked).

It is odd that I can ping Adelphia (using the ping selection under the triggers/actions menu). But my box refuses to allow any update as to anything.

Edit: After reading your site, I figured out what my problem is. A Tech screwed it up. On 4/25, a tech came out to check the signal on my cable modem. He rearranged the wires to allow for better signal to the cable modem. That is the last time that the Moxi got signal.

Sounds about right, to me. :D

Originally posted by aumfc
Thanks for the reply but I don't really want to wait and go through all that trouble. I've only got 4 items, tv, moxi, dvd and receiver and only need to turn on the tv and receiver and adjust volume on them. I'll try to find another remote.

Anyone know one that will work, or at least learn from the moxi remote, that is under $75?

Thanks.
Check out the REMOTE CONTROL section of my FAQ (http://users.adelphia.net/~ksoltmann/SPLMoxiFAQ.htm). The Moxi remote uses a unique infrared burst pattern signal called XMP. It seems to be rather difficult for learning remotes to learn, and it may be nearly impossible to find a remote with a pre-programmed Moxi code set. You may be able to find a sub-$75 universal remote that will learn XMP commands or has a Moxi programmable code set available, but you may have to do some additional research beyond what I've included in the FAQ. It should get you started, though. If you find one, be sure and post your results or send them to me so that I can inlclude them in my FAQ. The best results seem to be with the Logitech Harmony remotes or the Universal Remote Control MX-700 (or equivalent) remote. You can download a Moxi code set and install it from a PC with those remotes. However, I believe most of these are well over $100.

Originally posted by todbnla
Moxiguy or anyone else:
For the last two days first thing in the morning when I try to change channels on my remote, the remote is dead I haven't seen this problem before. Is it just the channel change that doesn't work? Or does nothing work?

Originally posted by splinke
Meanwhile, my old ReplayTV continues to do everything right. I guess I'll have to re-program all of the SD versions of the HD programs on the ReplayTV to act as a back-up for the inevitable problems that will arise with the Moxi. It's just TV, but it's been a very bad week for the Moxi.

Yeah, I've taken to doing the same thing with my TiVo. I want to love my MOXI, but I just don't. I *LOVE* my TiVo. It **NEVER** fails me. Period. It had me at hello, and then the feeling was confirmed the first time it used its predictive powers to record something I really, really wanted, but didn't know was airing.

I just don't have confidence that the MOXI is going to do the right thing, all the time. So the TiVo stays plugged in upstairs in the bedroom, and I leave key programs on there until we've watched them on the MOXI, just in case something happens.

Originally posted by aumfc
Thanks for the reply but right now I can use 2 remotes, the moxi plus a $10 universal to do all I need. To me, paying over $75 more just to go from 2 to 1 isn't worth it. Surely there is one for less that will work with the moxi system.

Anyone else?

Thanks.

All I can add to the discussion is a *ringing* endorsement for the Harmony. It does sound like a lot of coin, but it is simply a revolutionary change in remote usage. The biggest change is that the remote has "activity" buttons, that get everything set to do what you want to do (e.g. Watch a DVD, Watch TV, Listen to a Cassette, etc.). The Harmony makes day-to-day life, as well as changes, painless.

For example:

I recently made two *major* changes in my home setup. First, I went from TiVo to MOXI. Updating the remote took substantially less time than switching out one box and replacing it with another.

Second, I went from an old TV to an HD ready 16:9 beauty. This required a complete re-configuration of everything in the cabinet. CD changers, Receiver, VCR,... everything. Updating my Harmony remote was a simple exercise taking less than ten minutes. And as the ultimate validation, my Mom came into town for a few days and, with no additional "training" was still able to find the Weather channel and put in a DVD for the kids. Remarkable.

Originally posted by mvpgoblue
All I can add to the discussion is a *ringing* endorsement for the Harmony. It does sound like a lot of coin, but it is simply a revolutionary change in remote usage. The biggest change is that the remote has "activity" buttons, that get everything set to do what you want to do (e.g. Watch a DVD, Watch TV, Listen to a Cassette, etc.). The Harmony makes day-to-day life, as well as changes, painless.

For example:

I recently made two *major* changes in my home setup. First, I went from TiVo to MOXI. Updating the remote took substantially less time than switching out one box and replacing it with another.

Second, I went from an old TV to an HD ready 16:9 beauty. This required a complete re-configuration of everything in the cabinet. CD changers, Receiver, VCR,... everything. Updating my Harmony remote was a simple exercise taking less than ten minutes. And as the ultimate validation, my Mom came into town for a few days and, with no additional "training" was still able to find the Weather channel and put in a DVD for the kids. Remarkable.

Not to get to far OT. I recently got my Mom to use the Harmony to watch shows I save for her on the ReplayTV. Next is getting her to use the Moxi. ;) Back on topic!