View Full Version : Moxi ( Motorola BMC90xx ) Q&A and Discussion Thread


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Adam Tyner
06-16-05, 07:16 PM
Yeah, I got Cinemax channel 521 showing up on my HD list. I dont know why since my area does have CinemaxHD and it too is still on the list.Likewise in Greenville, SC. We don't have Cinemax-HD here, but the standard-definition Cinemax channel (721) is showing up in the HD list.

joe221
06-16-05, 07:27 PM
It's nice not to be alone! :cool:

Penton-Man
06-16-05, 09:14 PM
The masters was incredible, visually. I was looking forward to the same for the US Open, but that's not going to happen.

Just F.Y.I. regarding the Master’s on CBS in HD. All of the tower cameras were high-def and most of the replay machines were high-def – but some weren’t.

Perhaps of passing interest to SoCalGuy is the fact that all of the cameras on the course were set to 16:9 Aspect ratio; however, the fact that they were set to 16:9 AR doesn’t mean that they are HD even though they are format correct.

So, some people may have noticed that some of the shots were a little grainer than other shots…..which is because 16:9 SD cameras are up-converted and don’t look as sharp.
The 16:9 HD cameras on the Towers had the SUPER expensive HD lenses, and looked fabulous on my display and probably everyone else with an HD TV.

So….even though the Master’s was publicized as HD, not all shots were HD because it would have cost $$$$$ in HD gear not to mention the cost to cable a whole golf course.

I guess somethin is better than nuthin, though.

I’m not at home (and haven’t been for over a week)… so I don’t know if I’ve received 3.2 in our little village of So. Cal. but, I’m not as eagerly awaiting its arrival given the recent reports of new bugs with 3.2 that I don’t have with my current Moxi edition.

Here’s hoping that Digeo sorts everything out before it gets to the O.C.(yes, joe221, I’ve moved out of East L.A. and now can spell the manufacturer correct this time but, I may fall back on old ways when the mood motivates :) )

kyleki
06-16-05, 10:16 PM
Just of our curiosity, where could I find discreete codes for the moxi? Got my Hitachi 57 programmed into the pronto, now I want to do the moxi at some point. I'm sure there's some functions on there that will need discreets
If you own a pronto, www.remotecentral.com (http://www.remotecentral.com) is your friend. ;)

Here's (http://www.remotecentral.com/cgi-bin/files/rcfiles.cgi?kw=moxi) a link to a search for some Moxi related config files.

joe221
06-16-05, 10:22 PM
Just F.Y.I. regarding the Master’s on CBS in HD. All of the tower cameras were high-def and most of the replay machines were high-def – but some weren’t.

Perhaps of passing interest to SoCalGuy is the fact that all of the cameras on the course were set to 16:9 Aspect ratio; however, the fact that they were set to 16:9 AR doesn’t mean that they are HD even though they are format correct.

So, some people may have noticed that some of the shots were a little grainer than other shots…..which is because 16:9 SD cameras are up-converted and don’t look as sharp.
The 16:9 HD cameras on the Towers had the SUPER expensive HD lenses, and looked fabulous on my display and probably everyone else with an HD TV.

So….even though the Master’s was publicized as HD, not all shots were HD because it would have cost $$$$$ in HD gear not to mention the cost to cable a whole golf course.

I guess somethin is better than nuthin, though.

I’m not at home (and haven’t been for over a week)… so I don’t know if I’ve received 3.2 in our little village of So. Cal. but, I’m not as eagerly awaiting its arrival given the recent reports of new bugs with 3.2 that I don’t have with my current Moxi edition.

Here’s hoping that Digeo sorts everything out before it gets to the O.C.(yes, joe221, I’ve moved out of East L.A. and now can spell the manufacturer correct this time but, I may fall back on old ways when the mood motivates :) )

We in the village of West LA still have no 3.2. Durn Diego! :p

IfixitBIG
06-16-05, 10:28 PM
Has anyone else here in the Greenville South Carolina Market with a Moxi had problems with WSPA (channel 7) on Charter's Moxi? Things recorded on WSPA, the recording jumps all over the place, the picture freezes on gets all pixel-ated. It happened Tuesday and Today (Thursday). I wondered if this is a problem system wise, or is it just me?

kelliot
06-16-05, 11:27 PM
Still no VOD or 3.2. I'll give them a week or then its DirecTV and broadcast basic.

SoCalGuy-99
06-17-05, 09:08 PM
SoCalGuy,
From what source did you get the June 15th date for SoCal Adelphia rollout of 3.2? Has the same source given you any further info concerning the release date? Is it delayed (again)?



No 3.2 in Encino. I never did understand how we came to believe that 6/15 was the date. Would whoever put that info out there please state the basis for it?

Kyleki and Others,

Sorry for the delay in responding, I was out of town. Yes I was the source, on this forum, for the June 15th date. I got that information from the Engineering Manager at Socal Adelphia . I was originally told June 10th but the date was moved back to June 15th to coincide with the channel realignment, so that’s the date I posted. Now the date has been moved back again to decouple it from the channel lineup changes.

I have been given new info, but like Moxiguy, I now plead the 5th amendment to avoid self-incrimination. Sorry about that, if I had been in town I could have found out sooner that the date had been pushed back yet again, and then let everyone know before hand.

SoCalGuy-99
06-17-05, 09:18 PM
Perhaps of passing interest to SoCalGuy is the fact that all of the cameras on the course were set to 16:9 Aspect ratio; however, the fact that they were set to 16:9 AR doesn’t mean that they are HD even though they are formatted correct.



That's a good point worth mentioning. Not all 16:9 AR is HD. Although 1.85 and 2.35 are not exactly 16:9 AR, they are "widescreen" formats. And this material can easily be shown in 480i (such as DVDs) or in this case unconverted to 1080i to be shown grainy on a 16:9 HD broadcast. Glad to hear that the true 1080i 16:9 material was impressive though.

It's just my opinion, but even with the bugs, I feel that 3.2 is a better user experience for me than 3.0.

SoCalGuy-99
06-17-05, 09:32 PM
Not that it applies to this conversation :) , but just for the record, that is exactly what my RCA F38310 does. It stretches ALL 4:3 that comes into the component inputs regardless of the options set. This is by design (and documented). Wayne, on the contrary, your post is very germane to this conversation. Engineering and further testing has confirmed that the TV does stretch 4:3 signals via the component inputs regardless if Native passthru is selected or not. This is by design but Not documented. The manufacturer claims that certain presumptions are made when customers use the component inputs. Which explains the difference when the 75 ohm connection was used. Sorry if my earlier posts caused any confusion.

SoCalGuy-99
06-17-05, 09:45 PM
Anyone else experiencing this issue? Since 3.2 upgrade I have had problems with FF or RW through the buffer of a live show.
Yes I also have experienced this. What I do now is use 3x to rewind, then when I get to within 2 minutes of where I want to start, I hit play and then hit 1x to rewind to the beginning. It's a little more work but it beats rewinding twice.

In addition, I also noticed sluggish responses too. At first I thought is might be the batteries in my remote, but I changed them and the problem still exists. It appears to be random but persistent.

IfixitBIG
06-17-05, 09:51 PM
Did MOXIGUY vanish after June 8th?? I know we have all posted problems but I have not seen him post in a while.

I too experience the slow down and I thought 3.2 was supposed to help with that. It gets real bad and is really making my wife mad with the slow down and the skipping ahead while FF. She is wanting me to get a media center PC or find another alternative, but I am trying to hold her off. I just haven't seen anything that these issues are known and being fixed.

Where are you MOXIGUY?

Rich
Does it happen to you on one channel, or many channels? Here, I've noticed it only on the CBS affiliate, WSPA, Channel 7.

kelliot
06-17-05, 11:05 PM
Kyleki and Others,

Sorry for the delay in responding, I was out of town. Yes I was the source, on this forum, for the June 15th date. I got that information from the Engineering Manager at Socal Adelphia . I was originally told June 10th but the date was moved back to June 15th to coincide with the channel realignment, so that’s the date I posted. Now the date has been moved back again to decouple it from the channel lineup changes.

I have been given new info, but like Moxiguy, I now plead the 5th amendment to avoid self-incrimination. Sorry about that, if I had been in town I could have found out sooner that the date had been pushed back yet again, and let everyone know before hand.

Basically, in Ventura County, the excuse for the channel realignment was VOD. Note they added virtually nothing and they are taking away east coast feeds of premiums.

I received a letter dated "May 9" that says

"In addition, beginning June 15,digital premium customers will begin to receive access to Premium-on-Demand recordings from premium services you subscribe to at no additional cost, a $4.95 value"

Its got my account number on it, so I think it was filtered for my area.. Since Moxi is the only VOD DVR around here , I assumed that means 3.2.

skippy_rq
06-17-05, 11:28 PM
Does it happen to you on one channel, or many channels? Here, I've noticed it only on the CBS affiliate, WSPA, Channel 7.


It happens on more than one channel.

Rampage522
06-18-05, 08:42 AM
Something new this morning! My Moxi now lists CineMAX in the HD list, first it's NOT an HD channel, second I can't delist it! Third, I don't subscribe to CM. 4th I just get the Blue Screen of Death, at least if they're going to mess up let me see the channel! :(
That happened to me, too, same day. Some error in listing, apparently.

elgibby
06-18-05, 01:01 PM
Heh. I use the 659, which is now one of their older models. When I bought mine, Harmony was still independent. Now, Logitech has bought them out. Same great web-based updates and service, though. Again, I can't recommend the Harmony enough.


Well, I took the plunge. The Kameleon was getting too frustrating, so I just ordered the Harmony 688 for $122 from Amazon after doing the test drive on the Logitech site.
So it costs more than my open-box DVD recorder from BB, or any of my VCRs, so what!
barry

joe221
06-18-05, 01:26 PM
Well, I took the plunge. The Kameleon was getting too frustrating, so I just ordered the Harmony 688 for $122 from Amazon after doing the test drive on the Logitech site.
So it costs more than my open-box DVD recorder from BB, or any of my VCRs, so what!
barry

Enjoy! I liked the 676 better because it has a better PVR layout but the 688 is great too!

Old^Style
06-18-05, 03:00 PM
Well, I took the plunge. The Kameleon was getting too frustrating, so I just ordered the Harmony 688 for $122 from Amazon after doing the test drive on the Logitech site.
So it costs more than my open-box DVD recorder from BB, or any of my VCRs, so what!
barry


You will love it, i have had the 659 for about 6 months now, i wouldn't give it up for anything. It is so easy for friends and family to use without out you being there to explain how to use it.

kelliot
06-18-05, 10:23 PM
Something new this morning! My Moxi now lists CineMAX in the HD list, first it's NOT an HD channel, second I can't delist it! Third, I don't subscribe to CM. 4th I just get the Blue Screen of Death, at least if they're going to mess up let me see the channel! :(

Smilar here, but I subscribe. For what its worth, its not HD and it shows without 3.2. No BSD here though.

dkstl
06-19-05, 12:04 AM
MOXI GUY - Just a couple of comments on Parental Controls on 3.2

I was disappointed to see no functional changes were made to the parental controls. 3 changes would dramatically increase the usefulness.

1. Make NR (Not Rated) a selection. -- A vast majority if not ALL the NR shows are, in fact, old movies and other benign shows. If I check Movies NC-17 and TV-M, the NR movies are locked, even on broadcast channels that provide a TV rating (like TV-PG).

2. Create an ALWAYS UNBLOCK selection by channel, similar to the block by channel. -- The DISNEY channel, Nickelodeon and other similar channels NEVER have "mature" subject matter, yet routinely get blocked by the parental controls when engaged. While my first selection should take care of that, this also is a solution for a select number of channels

3. Allow the TV rating to take precedence to the Movie Rating. -- Often the Non-Rated movies and movies originally rated "R" but edited carry a TV rating when broadcast. I have observed "R" and Non-rated "old" movies carrying a TV-G or TV-PG rating being blocked, again due to the non-rating or the incorrect movie "R" rating "behind" the TV-PG rating. I suspect the TV ratings are more accurate for TV movies and should take precedence.

With young children in the house, this level of control is vital to making the Parental Control useful.

To me, this is my top priority, although better analog channel quality and network connectivity would be appreciated!

Moxi Guy - Thanks for all your time on the thread.

mikkeee
06-19-05, 11:32 AM
I made the switch back to DTV w/TIVO and couldn't be happier :) Everyone here seems to be waiting for 3.2 but I'm curious why. VOD would be great but not as necessary with a drive that has a decent amount of recording capacity. You're still not going to get a guide and you still won't be able to set up a manual recording. I will admit that the HD content on the moxi looked great but any channel under 100 was barely watchable. On a 1-10 rating i would rate the moxi as a 9 for hd content and a 3 for analog while DTV I would rate an 8 for EVERY channel. So... what's so great about the Moxi to keep you guys as customers when it seems your frustration level is fairly high?????

Adam Tyner
06-19-05, 11:41 AM
Everyone here seems to be waiting for 3.2 but I'm curious why.Well, some of us have it, so we're not waiting anymore. :)

So... what's so great about the Moxi to keep you guys as customers when it seems your frustration level is fairly high?????I use the Moxi almost exclusively to timeshift HD material. That's all that matters to me, and it does that extremely well.

bobafett86
06-19-05, 12:34 PM
Yes some of us have the 3.2 update and some like customers out of Madison (Not all customers but soon to be) also have lower channels 2-77 in digital so on the Moxi things look great. There are a couple of channels that are still not in Digital, Fox, Espn and Epsn2, MTV2, and the 3 local access channels. But everything else looks great.

Old^Style
06-19-05, 02:24 PM
I made the switch back to DTV w/TIVO and couldn't be happier :) Everyone here seems to be waiting for 3.2 but I'm curious why. VOD would be great but not as necessary with a drive that has a decent amount of recording capacity. You're still not going to get a guide and you still won't be able to set up a manual recording. I will admit that the HD content on the moxi looked great but any channel under 100 was barely watchable. On a 1-10 rating i would rate the moxi as a 9 for hd content and a 3 for analog while DTV I would rate an 8 for EVERY channel. So... what's so great about the Moxi to keep you guys as customers when it seems your frustration level is fairly high?????

One reason, HD content. DTV has HD, but is all compressed and looks like crap comapred to watching it over cable. DTV tivo can not record HD, and if you want to it is a $600 upfront cost. And the problems with the moxi are not that bad. In a forum like this you are only going to here the worst of the worst. and since i almost only use the moxi to watch HDTV, it beats the sh*t out of DTV. So since i spend $3000 on a tv, i dont want compressed HDTV content.

Sketcha
06-19-05, 03:13 PM
I made the switch back to DTV w/TIVO and couldn't be happier :) Everyone here seems to be waiting for 3.2 but I'm curious why. VOD would be great but not as necessary with a drive that has a decent amount of recording capacity. You're still not going to get a guide and you still won't be able to set up a manual recording. I will admit that the HD content on the moxi looked great but any channel under 100 was barely watchable. On a 1-10 rating i would rate the moxi as a 9 for hd content and a 3 for analog while DTV I would rate an 8 for EVERY channel. So... what's so great about the Moxi to keep you guys as customers when it seems your frustration level is fairly high?????

Do you still get 5.1 signals with DTV?

mikkeee
06-19-05, 04:20 PM
Do you still get 5.1 signals with DTV?

Yes... This seems better on DTV than moxi/cable in my environment. On my old moxi, the audio kept dropping out and then came back on. I could see my receiver changing from 5.1 to 2 channel stereo and then back. I'm not sure if it was my cable company or Moxi but either way it was very annoying.

kelliot
06-19-05, 05:55 PM
I made the switch back to DTV w/TIVO and couldn't be happier :) Everyone here seems to be waiting for 3.2 but I'm curious why. VOD would be great but not as necessary with a drive that has a decent amount of recording capacity. You're still not going to get a guide and you still won't be able to set up a manual recording. I will admit that the HD content on the moxi looked great but any channel under 100 was barely watchable. On a 1-10 rating i would rate the moxi as a 9 for hd content and a 3 for analog while DTV I would rate an 8 for EVERY channel. So... what's so great about the Moxi to keep you guys as customers when it seems your frustration level is fairly high?????

If I could get a service credit from DTV, I'd do it in a heartbeat and keep broadcast basic and use my LG3410a for locals.

The whole MPEG4 switchover has me freaked.

ragtag61
06-19-05, 06:42 PM
Just got Moxi Friday. The bells and whistles are okay, being able to record is great but not having a proper channel guide will be a deal breaker. Is their anyway to better view the TV schedule than one channel at a time? If I want to see what is coming on a couple of hours from now, how do I do that? Can't do it unless I go to each and every channel (ridiculous!). Does Moxi expect the consumers to subscribe to TVGuide? For a device whose purpose is let subscribers gain control of their viewing schedule, Moxi fails miserabley. If there are no plans to QUICKLY remedy this, or if the MoxiGuy can't tell me how to fix this, this metal box won't stay in the house a full week. Your help is appreciated.

joe221
06-19-05, 07:13 PM
Just got Moxi Friday. The bells and whistles are okay, being able to record is great but not having a proper channel guide will be a deal breaker. Is their anyway to better view the TV schedule than one channel at a time? If I want to see what is coming on a couple of hours from now, how do I do that? Can't do it unless I go to each and every channel (ridiculous!). Does Moxi expect the consumers to subscribe to TVGuide? For a device whose purpose is let subscribers gain control of their viewing schedule, Moxi fails miserabley. If there are no plans to QUICKLY remedy this, or if the MoxiGuy can't tell me how to fix this, this metal box won't stay in the house a full week. Your help is appreciated.

Get used to being dissapointed, or do the better choice if you're able. I'm stuck with cable, unless I want to eat $35/mo that is in my carrying charges. It makes satillite expensive for me.

kelliot
06-19-05, 07:51 PM
Just got Moxi Friday. The bells and whistles are okay, being able to record is great but not having a proper channel guide will be a deal breaker. Is their anyway to better view the TV schedule than one channel at a time? If I want to see what is coming on a couple of hours from now, how do I do that? Can't do it unless I go to each and every channel (ridiculous!). Does Moxi expect the consumers to subscribe to TVGuide? For a device whose purpose is let subscribers gain control of their viewing schedule, Moxi fails miserabley. If there are no plans to QUICKLY remedy this, or if the MoxiGuy can't tell me how to fix this, this metal box won't stay in the house a full week. Your help is appreciated.

I've been complaining about this fact since day 1. I wouldn't expect that to change.

BTW, the cablecos like it for VOD.

jkozlow3
06-19-05, 11:13 PM
I agree, I HATE not having a channel guide in grid format.

My other biggest complaint is that SD analog channels SUCK on the MOXI.

I lived in a different market a couple of months ago that was serviced by Bright House where I had the SA8300HD DVR. SD analog looked MUCH better than on the MOXI and the channel guide grid format rocked. Overall, it was a MUCH, MUCH, MUCH better box.

If my apartment faced the right direction I'd switch to DirecTV in a heartbeat. I never realized how good I had it until I moved to a new state and got stuck with Adelphia/MOXI.

Sketcha
06-20-05, 12:02 AM
Yes... This seems better on DTV than moxi/cable in my environment. On my old moxi, the audio kept dropping out and then came back on. I could see my receiver changing from 5.1 to 2 channel stereo and then back. I'm not sure if it was my cable company or Moxi but either way it was very annoying.


Did it do this during commercial breaks?

skippy_rq
06-20-05, 08:55 AM
I myself left DirecTV for Charter due to the high cost of HD TiVo. I just saw this posted on the St. Louis HD forum here on AVS. It was posted by Doug (DropTheRemote)...

"DirecTV to Offer Free HD DVRs for 2-Year Commitment

The following story comes from today's SkyREPORT newsletter:

_________________________________________

The news is out on DirecTV's latest effort for high-def TV, and SkyRETAILER has the details in today's edition.

The satellite TV giant said it recently sent a letter to retailers indicating that under a new program consumers who sign up for a two-year commitment tied to a qualifying programming package will be able to receive - for free - advanced set-top boxes, including equipment with DVR capabilities and systems that will connect subscribers to HD programming.

Standard/basic boxes still require a one-year commitment, the company said.

The program starts Aug. 1. That's about a month before DirecTV begins to deliver NFL Sunday Ticket, its exclusive football package that will offer games in high-def.
_________________________________________ "


I would normally want to jump back but I am receiving far more programming (everything) for about the same cost that I am going to stay with Charter.

Rich

rochers
06-20-05, 11:25 AM
I emailed Adelphia West LA again last night, to pressure them to hurry the 3.2 push -- they replied with this:

"Thank you for your email in regards to the push of the new software for the Moxi converters. We are in the process of getting that taken care of as we speak."

Hopefully that means this week. Who knows.

2left
06-20-05, 11:54 AM
Just got Moxi Friday. The bells and whistles are okay, being able to record is great but not having a proper channel guide will be a deal breaker.

Apparently, Digeo refused to buy a license from Gemstar for the TV guide-like programming grid, and was forced to come up with a work-around. It's discussed above in this extremely long thread.

SevenMinuteAbs
06-20-05, 12:01 PM
Well, the fact that something like a grid guide (which is by NO MEANS a novel concept) can be patented and a license has to be purchased to use it, is asinine. It is a sad situation we live in now with what is currently going on in intellectual properties and the patent office. The whole damn thing needs to be scrapped.

mikkeee
06-20-05, 01:52 PM
Did it do this during commercial breaks?

I don't know... I always FF through the commercials.

Dastardly
06-20-05, 03:40 PM
I have no idea what firmware it came with. My main problem is the upconversion is TERRIBLE. I had a Motorola SD box, and an Motorola HDTV box without PVR attached, the non-PVR HDTV box outputs at whatever definition the input signal is. My TV does an infinitely better job of upconverting than the Moxi.

So, questions:
1) Is there a way to get the Moxi to output signals at the source resolution?

2) I am currently using the component outputs. Does DVI help?

Luckily, my series 1 Tivo still works and I kept my old original SD cable box. Mostly because transferring all the Tivo Season passes to the Moxi would take a lot of time, and my wife would kill me if any of her shows were lost. So, HD programming gets recorded on the Moxi, everything else is on the Tivo. And, they are hooked up to different inputs on the TV.

I aslo have an RCA DLP TV. The model where component input at 720p doesn't work. So, the Moxi upconverts to 1080i and the TV down converts to 720p, which probably doesn't help either.

Thanks,
Don

Adam Tyner
06-20-05, 03:45 PM
1) Is there a way to get the Moxi to output signals at the source resolution?The 3.2 version of the Moxi software will allow you do this. Some carriers in some areas offer it to their subscribers, and others don't. I'm not sure what the status is with Adelphia in your area, but maybe someone else will be able to give you a more informed answer.

2) I am currently using the component outputs. Does DVI help?DVI output isn't enabled at the moment.

splinke
06-20-05, 04:25 PM
...My main problem is the upconversion is TERRIBLE...
You should be able to display HD and digital SD channels very well by selecting 1080i or 480i, respectively, in the Video Output settings. With version 3.0, you have to manually change this setting when switching between channel types. With version 3.2, the switching can be set up to occur automatically. Since you are in Thousand Oaks, I assume you are on Adelphia, which makes it likely that you are still on version 3.0. If your Moxi menu has an "Intro to Moxi" category, you still have 3.0. If, instead, it has an "About Moxi" category, you have 3.2.

The terrible upconversion to which you refer is probably mostly on the analog channels. Unlike HD and digital SD channels, these signals are compressed by the Moxi, and most users agree that the compression is not as good as that done by TiVo or ReplayTV boxes. The best you can do is manually select 480i. I doubt that the cross-conversion between 1080i and 720p done by the Moxi and/or your TV is causing "terrible" picture quality. It is probably barely perceptible.

See my Moxi Guide (http://users.adelphia.net/~ksoltmann/SPLMoxiFAQ.htm) for much greater detail on these and other issues.

gotmoxi
06-20-05, 06:09 PM
Basically, in Ventura County, the excuse for the channel realignment was VOD. Note they added virtually nothing and they are taking away east coast feeds of premiums.

I received a letter dated "May 9" that says

"In addition, beginning June 15,digital premium customers will begin to receive access to Premium-on-Demand recordings from premium services you subscribe to at no additional cost, a $4.95 value"

Its got my account number on it, so I think it was filtered for my area.. Since Moxi is the only VOD DVR around here , I assumed that means 3.2.


When I called and asked about this, they told me that customers with non-DVR HD boxes (the Motorola 5100s), that have had the the VOD feature for a while now, were now going to get the Premium-on-Demand for free. They also did not know when 3.2 would roll out. Additionally, even after it does roll out the VOD may not be enabled right away.

xact
06-20-05, 10:53 PM
I recently dumped Dish Network and switched to Charter cable in order to get a Moxi box. I'm very pleased with it, with one exception; I'm currently using an old Toshiba TP61H95 (1st-gen HD) RPTV with the Moxi. Although this TV will display 480i, 480p, and 1080i, it is 4:3 and does not 'squeeze' 1080i material... so whenever I enable 1080i on my Moxi box, I get vertically stretched images. (I have v3.2 with the much sought-after pass-through feature.) Except for the lack of resolution, HD channels look fine on the component inputs in letterboxed 480i mode; the same channels appears vertically streched in 1080i mode.

Previously, I've used a DirecTV/DTC-100 and a Dish/811 without issue on this TV. Both would correctly letterbox the image @ 1080i and the DTC-100 allowed very convenient 'zooming' of 4:3 images that had been pillarboxed within the 16:9 1080i source. I know my TV is an HD dinosaur, but I think I would be better off without v3.2 and its HD pass-through feature. Suggestions? Will 1080i 4:3 letterboxing be added in a future upgrade (hopefully very soon)? Zooming? (The remote does have a Zoom button.)

Watching "HD" @ 480i isn't much fun at all.

Old^Style
06-21-05, 01:19 AM
xact-
I would say if you want to watch true HD, it is time to upgrade TV's. The HD content on the moxi box is made for Tru HDTV's that are 16:9. That is now the norm with new tv's being built, so i doubt they are going to go backwards. I would say time for a new TV.

Raymond G
06-21-05, 03:57 AM
xact,

Way off topic, but actually, if you're willing to put in a little time and effort you can see HD on your Toshiba set in the correct 16:9 aspect ratio. Here's a link that might initerest you:

http://www.keohi.com/keohihdtv/brandspecific/toshiba/servicemenu/misc/anamorphicsqueeze_tosh.html

Now I did this to my old TN50X81 4:3 set over a year ago, when prices for new sets were much more expensive than today. If I was in your position today I would probably spring for a new set (which I'll probably do before the end of the year, assuming I can figure out how to get rid of the old set).

Ray

Adam Tyner
06-21-05, 09:11 AM
Will 1080i 4:3 letterboxing be added in a future upgrade (hopefully very soon)?This may be something unique to your television. I'm using a 4x3 HDTV (a Sony 36XS955), and it letterboxes HD material from the Moxi correctly.

etcarey
06-21-05, 04:32 PM
Not that it applies to this conversation :) , but just for the record, that is exactly what my RCA F38310 does. It stretches ALL 4:3 that comes into the component inputs regardless of the options set. This is by design (and documented).

I have to disagree here. When I input my DVD player through the component of my F38310, it presents a 4:3 picture with sidebars UNLESS the player is set in progressive mode. Like wise -- when the Cable Box is connected via component, it is stretched ONLY when HD content is being passed. SD is passed as 4:3 and can be stretched or not stretched.

xact
06-21-05, 11:17 PM
xact-
I would say if you want to watch true HD, it is time to upgrade TV's. The HD content on the moxi box is made for Tru HDTV's that are 16:9. That is now the norm with new tv's being built, so i doubt they are going to go backwards. I would say time for a new TV.

I realize that "true" HD is 16:9 - but I've viewed letterboxed 1080i on my set and it looks extremely nice (better than a lot of the plasma TV's out there, IMO). Scaling way down to 480i drops a huge amount of resolution and really trashes the image. Like I mentioned, the RCA DTC-100 (similarly old-school HD device) worked very nicely with my set. I think there were a handful of 1st-gen 4:3/1080i sets that operated like mine does... so I doubt I'm alone in my frustration. A 7-year-old TV isn't really unusual; but I guess a 7-year-old HDTV is rather unusual.

I'd definitely upgrade to a new (large) 16:9 HD set if I wasn't in the process of building an FP-based theater room. Once the theater is completed, the equipment in the family room will be mostly eliminated and/or dramatically downsized.

Raymond G - Thanks for the link. I actually considered doing that mod many years ago... maybe I'll have to revisit given my current dilemma. The TV's picture still looks fantastic - so I'm a little hesitant to monkey with it, though.

kelliot
06-22-05, 12:07 AM
When I called and asked about this, they told me that customers with non-DVR HD boxes (the Motorola 5100s), that have had the the VOD feature for a while now, were now going to get the Premium-on-Demand for free. They also did not know when 3.2 would roll out. Additionally, even after it does roll out the VOD may not be enabled right away.


Typical false advertising from Adelphia.

I here that DTV will have a great deal in August with free PVRs with a two year commitment. If its true then I'm back to broadcast basic.

Wayne Godfrey
06-22-05, 09:30 AM
I have to disagree here. When I input my DVD player through the component of my F38310, it presents a 4:3 picture with sidebars UNLESS the player is set in progressive mode. Like wise -- when the Cable Box is connected via component, it is stretched ONLY when HD content is being passed. SD is passed as 4:3 and can be stretched or not stretched.

Actually, we both may be right. After reading your response I did some more research and found different reports depending on when the F38310 was purchased.

What is the same on all is "that when watching an image via the COMPONENT VIDEO INPUT jacks, you will not be able to manipulate the screen format" (that's quoted from the manual).

dispatcher_21
06-22-05, 09:40 AM
Well, I havent had the severe tiling problem in two weeks now. I guess the local guys did find a problem and have fixed it. Happy times!! I did call the 866 tech line to ask and the guy did mention they found a local issue with the 3.2 and it has been fixed but those guys on the phone usually have no clue as to what they are talking about. Oh well, it appears fixed for now.

outz
06-22-05, 10:40 AM
I agree that not having the channel guide in grid format sucks. it doesnt really bother me until i want to flip through the guide to see whats coming on in the next hour or so... then i have to check each channel 1 by 1.

Please moxi, look into changing the way your guide functions.

Adam Tyner
06-22-05, 11:23 AM
I here that DTV will have a great deal in August with free PVRs with a two year commitment. If its true then I'm back to broadcast basic....although it hasn't been made clear if they're HD-capable PVRs, so it might not turn out to be an apples-to-apples thing...

abcward
06-22-05, 11:31 AM
...although it hasn't been made clear if they're HD-capable PVRs, so it might not turn out to be an apples-to-apples thing...

SkyReport has backtracked on this story - D* may not be offering anything for free...

Valuepac
06-22-05, 05:49 PM
I agree that not having the channel guide in grid format sucks. it doesnt really bother me until i want to flip through the guide to see whats coming on in the next hour or so... then i have to check each channel 1 by 1.

Please moxi, look into changing the way your guide functions.

I totally disagree the moxi guide is great... i hate the old grid style!!

Livninsc
06-22-05, 06:05 PM
I totally disagree the moxi guide is great... i hate the old grid style!!
I totally disagree! I like being able to watch TV while scanning through the guide but the fact that I can only see what's on that minute for 10 channels at a time sucks in my opinion. It wouldn't be so bad if I could go forward 30 minutes, an hour, etc. and see them all like that but for now I'm stuck scanning up one channel at a time hoping to find something that will be on in a minute or two when it's 8:58PM.

Although the Moxi guide is still a big step up from Adelphia's standard POS guide it's still got a ways to go IMO when compared to Cox's standard guide.

kelliot
06-22-05, 11:52 PM
I totally disagree the moxi guide is great... i hate the old grid style!!

I prefer the grid style, but I'd have to say that I've got more gripes about Adelphia than Moxi. The Moxi guide does scroll pretty fast on a single channel.

If Adelphia provided what they promised, I'd be happier. As it is, I'll get more HD with DTV and broadcast basic than any one service alone.

coronaMinn
06-23-05, 09:14 PM
Something new this morning! My Moxi now lists CineMAX in the HD list, first it's NOT an HD channel, second I can't delist it! Third, I don't subscribe to CM.

Yeah we just got this in Duluth, MN I think they are trying to make it look like we have more HDTV channels than we actually have they now have Skinemax and UPN listed in HDTV channels when in reality we have- HDNET, HDNET movies, ESPNHD, and HBOHD/ ShowtimeHD if you subscribe.

Vaggeto
06-24-05, 12:14 AM
We also had CM in the list recently, he SD cinemax at that, and now it's gone again.
It did it after the box reset itself... but is still not 3.2. Says error on last update try.. should I call Adelphia?

Old^Style
06-24-05, 02:58 AM
We also had CM in the list recently, he SD cinemax at that, and now it's gone again.
It did it after the box reset itself... but is still not 3.2. Says error on last update try.. should I call Adelphia?

No dont call adelphia, that error is alwasy there. ans as fa as i know adelphia has not sent out 3.2 anywhere. it is just charter getting it. and from speak to a tech a few weeks ago, it does not sound like we will get 3.2 for another few months.

Vaggeto
06-24-05, 09:17 AM
No dont call adelphia, that error is alwasy there. ans as fa as i know adelphia has not sent out 3.2 anywhere. it is just charter getting it. and from speak to a tech a few weeks ago, it does not sound like we will get 3.2 for another few months.

Thanks!

dispatcher_21
06-24-05, 11:33 AM
Well, I spoke to soon, the pixelation problem with my HD channels is back. Whats wierd is that the two weeks that the Cinemax was listed in the HD list, no problem. Then this morning I noticed that Cinemax was no longer in the list but the pixelation problem is back. Coincidence? I dont know but it is wierd. Also, when the problem is happening, it sounds like the hard drive is going crazy, like its defragging or something. I'm convinced that it is not a signal issue but a problem with the box's in my area being set up wrong.

elgibby
06-24-05, 10:01 PM
I just noticed tonight that more than three hours of programming have disappeared from my Moxi. I have 17.5 hours of analog and a bit under three of digital on the HD right now. The three hours (the end of the season of CSI that I hadn't got around to) were there a couple of days ago.
Now the strange part: they don't show up in the deleted or cancelled series list, either. Two hours of NCIS that were also deleted by Moxi for reasons I can't figure out ARE on the cancelled list.
CSI priority is No. 4; NCIS is in the 20s.
Has anyone seen this before? When stuff has been deleted from the puny HD, I've always found it on the deleted list... until now.
Presumably when St. Louis goes all digital in a couple of weeks, this capacity issue won't be so acute. Good thing I don't have HD yet.

barry

splinke
06-26-05, 01:31 PM
I just noticed tonight that more than three hours of programming have disappeared from my Moxi. I have 17.5 hours of analog and a bit under three of digital on the HD right now.
This is enough programming to nearly fill the ~80-GB hard drive (~73-GB usable recording space). You can assume ~3.5 GB/hr for the analog (~61 GB for your 17.5 hr) and ~2 GB/hr for the digital SD (~6 GB for your 3 hr) programs. Your Moxi is prematurely deleting older programs to make room for new ones.

CSI priority is No. 4; NCIS is in the 20s.
Has anyone seen this before? When stuff has been deleted from the puny HD, I've always found it on the deleted list... until now.
The "priority" rankings do not have any effect on which shows are deleted. They only affect which programs are recorded if more than two programs that are scheduled to record have overlapping times. Shows are deleted in the order that they expired (oldest first), but keep in mind that the Moxi will prematurely expire and delete shows without warning, unless they are designated "keep until I delete." I'm not sure why they didn't show up in your deleted list, though.

See the Recording (and other) sections of the FAQ (http://users.adelphia.net/~ksoltmann/SPLMoxiFAQ.htm) for more detailed information on channel types, recording capacity, and scheduling behavior.

elgibby
06-26-05, 09:58 PM
The "priority" rankings do not have any effect on which shows are deleted. They only affect which programs are recorded if more than two programs that are scheduled to record have overlapping times. Shows are deleted in the order that they expired (oldest first), but keep in mind that the Moxi will prematurely expire and delete shows without warning, unless they are designated "keep until I delete." I'm not sure why they didn't show up in your deleted list, though.

I didn't realize that about the priority rankings.
I did know about the HDD capacity, I was more perplexed about the "replaced" shows that didn't appear in the deleted list.
Thanks for the info...
barry

elgibby
06-26-05, 10:07 PM
Enjoy! I liked the 676 better because it has a better PVR layout but the 688 is great too!

You will love it, i have had the 659 for about 6 months now, i wouldn't give it up for anything. It is so easy for friends and family to use without out you being there to explain how to use it.

You guys were right on about the Harmony. I love the 688.
And hooray for the Logitech CSRs. I had one quirky thing that I could not solve, and the CSR stayed on the phone with me for over 30 mins and past quitting time Sunday and he solved it. That alone makes me a Harmony fan (hear that, Charter?).

And ... my wife said, "This is so cool."
:D !!

barry

joe221
06-26-05, 11:55 PM
You guys were right on about the Harmony. I love the 688.
And hooray for the Logitech CSRs. I had one quirky thing that I could not solve, and the CSR stayed on the phone with me for over 30 mins and past quitting time Sunday and he solved it. That alone makes me a Harmony fan (hear that, Charter?).

And ... my wife said, "This is so cool."
:D !!

barry


Have fun with it Barry! :)

jaywatts
06-27-05, 09:43 AM
Hey joe, have the posts slowed down here or what? I think everyone figured out that the moxi is the best thing since 10 day old moldy bread. I still put up with numerous bugs and glitches on a daily basis. But, who cares anymore? It's like taking your car to the same con-artist mechanic. He keeps on telling you the next fix will be the one, but it never happens! Am I right or am I right. Or am I right?

abcward
06-27-05, 10:19 AM
Hey joe, have the posts slowed down here or what? I think everyone figured out that the moxi is the best thing since 10 day old moldy bread. I still put up with numerous bugs and glitches on a daily basis. But, who cares anymore? It's like taking your car to the same con-artist mechanic. He keeps on telling you the next fix will be the one, but it never happens! Am I right or am I right. Or am I right?

These kind of posts are seriously irritating me, especially since you seem to be spouting the same negativity every time you post on this thread.

Sure the Moxi has some issues. These issues to some are a minor irritant; to some its no big deal at all. And to some like you, its the end of the world.

And here is what is irritating me most: If for you, the Moxi is the worst thing since moldy bread, call your cable company and have them take it back....call directv....call dishnetwork....anything. This is America, you have the freedom to not use products that you hate. Being negative just to be negative is worthless, especially since its obvious that you still are paying for the Moxi monthly.

/rant off

joe221
06-27-05, 11:48 AM
Jay I'm more with you than abc. I know we all have our freedom to "go elsewhere" but I also have other issues involving recabling and exess costs. I'm of the belief, having owned ReplayTVs for the past 4-5 years that any product coming out AFTER that and TiVo should be BETTER! Not WORSE as MOXI is! I'm also biding my time as Time Warner will be taking over Adelphia, here, and I will give them a chance. I've read good things about them and am willing to wait and see. If not, I already moved to DSL for HSI and I face SE, so Dish Network is on my RADAR.
I too have noticed a drastic fall off of posts, I figure you stop posting....
1) When things work (unlikely)
2) You don't own the product any more (Likely)

/PeaceLove&Understanding On :D

jokerswild
06-27-05, 12:05 PM
I fall into camp 1) above. Things work JUST FINE for me with my moxi box and I have no cause for complaint at all. I truly do see it as the best thing since sliced bread (fresh-baked too, not moldy!) Yes, there are design points I would have done differently (for example, a larger drive). Yes, I understand the reasons for their design decisions and accept them as such (ie the time it takes to test a product and bring it to market -- when they designed the moxi, an 80G drive was the largest they could reasonably afford to put in the boxes. Changing the drive is NOT a trivial issue when you're talking about scaling it across the whole nation)

I see no PeaceLove or Understanding from you.

joe221
06-27-05, 12:13 PM
I see no PeaceLove or Understanding from you.

AFTER the post! :p
Oops. :rolleyes:

SevenMinuteAbs
06-27-05, 12:30 PM
My take, not that anyone asked, is that it is a nice way to have an HD box, that also records in HD. This is coming from a newbie to the DVR world. Maybe my expectations weren't very high. I gotta tell ya' though, being able to record HD shows and have them play back as beautifully as they do, seems like a miracle. Granted I've had very few problems. I am not the kind of guy that would go drop a grand on a HD Tivo even if I went with satellite. For the $10 a month, or whatever it is, it's a freakin' steal. All that being said, I think the DVI port not being functional and not having a grid guide are INEXCUSEABLE!!!

jaywatts
06-27-05, 01:31 PM
I wasn't even going to reply but something gave me inspiration. Just after I read ABC's post, my MOXI FROZE UP. What a surprise. The only reason our friend ABC is getting so touchy is that the truth hurts. My box has worked fine for the most part and I like the product. I pretty much have every charter service and my bill is always $130 plus. When I pay for a product, I expect it to work reliably at least 75% of the time. When it freezes up during normal operation and all the other countless bugs are just inexcusable. My final word and most will agree: I PAY FOR A PRODUCT THAT WORKS. NOT ONE THAT DOESN'T. THE TRUTH WILL SET YOU FREE MY FRIENDS!!!!

markt170
06-27-05, 01:38 PM
Overall, I am very satisfied with Moxi. Whatever problems have occurred, from the installation hassles to the delay in getting 3.2, I blame on on Adelphia. Their CSR's have no idea what the issues are -- that's inexcusable. I have found the recording capacity to be adequate because I usually watch what I've recorded within a week. As for the guide, I like it. It's fast and the search capabilities work well. I have the Motorolla HD box in the other room with the grid style guide that so many of you like, and I actually prefer the moxi guide. The basic moxi functions are amazing. What is frustrating is that the improvements that we all want (which again are mostly on the cable company's end) seem so minor and easy to accomplish. I've waited a year for native passthru on the moxi when I've had it for two years on the Motorolla box. Increasing capacity can't be that difficult. Adding the capability to download onto a dvd might be more complicated, but the basic technology is already out there. We're so close to having everthing we want. So close but yet so far. For now, apart from the cable co, my biggest concern is that with all the channels I get, and the ability to record programs, there's notihing worth watching. Really disappointed that Wimbledon is not in HD.

abcward
06-27-05, 02:12 PM
I wasn't even going to reply but something gave me inspiration. Just after I read ABC's post, my MOXI FROZE UP. What a surprise. The only reason our friend ABC is getting so touchy is that the truth hurts. My box has worked fine for the most part and I like the product. I pretty much have every charter service and my bill is always $130 plus. When I pay for a product, I expect it to work reliably at least 75% of the time. When it freezes up during normal operation and all the other countless bugs are just inexcusable. My final word and most will agree: I PAY FOR A PRODUCT THAT WORKS. NOT ONE THAT DOESN'T. THE TRUTH WILL SET YOU FREE MY FRIENDS!!!!

I am not getting touchy at all - and I am not a "the moxi is the best thing ever" believer either. I am NOT saying that the Moxi is a perfect solution to all of us and you should not have constructive criticism.

I am one that believes that every consumer should be satisfied to their standards. If they are not satisfied, simply find something else that will satisfy your requirements. Instead you chose to CONSTANTLY bitch, moan and demean Moxi. Rarely are your posts constructive, rather you chose to yell and scream that the box is worse than moldy bread.

My only point is this whining without constructive points is worthless. I will say this one more time: If you hate the box sooooo much, call up your cable company and have them come get it. Then you won't have to lose so many hours of your day being so negative about Moxi. After all, as was stated above, you actually have alternatives.

Believe it or not, I understand your frustration that you are spending $130 for a product and are irritated that it doesn't work. However at this point is where we differ. If what I pay for doesn't work, I demand that the providing company fix my issue immediately. If they do not, I get something else. Period. Standing on the street corner and telling people that Moxi is the devil won't resolve anything.

jrg70
06-27-05, 02:14 PM
Really disappointed that Wimbledon is not in HD.

I second that. That goes along with me ranting about the US Open (Golf) not being in HD. And the Indy 500 too.

I want it all!!

Old^Style
06-27-05, 02:58 PM
I second that. That goes along with me ranting about the US Open (Golf) not being in HD. And the Indy 500 too.

I want it all!!


And i beleive, these were all on NBC? I can't remember if the indy 500 was, because i was out of town at the time. But i think NBC might need to get there act together.

joe221
06-27-05, 05:28 PM
And i beleive, these were all on NBC? I can't remember if the indy 500 was, because i was out of town at the time. But i think NBC might need to get there act together.

Indy was on ABC. NBS is taking over NASCAR for the 2nd half of the season. Looks like they will (like Fox) do it in HD. :)

Penton-Man
06-27-05, 06:11 PM
Unfortunately fellas,
At a tad over $10./month (SoCal Adelphia charges 12.95, I believe) the Moxi is not marketed toward the typical AVS forum member in mind or joe221 for that matter. (Joe is not the typical forum member as he lives in an area of swimming pools and movie stars) insert smiley face logo here.

The bean counters target the Joe Blow in your local community who think that Hi-Def means-----hearing impaired people whose deafness is more serious than those with hearing that is only slightly impaired, i.e. Low-Def.
To them, 480i or 1080i is something that the Brit sailors would say to each other in the olden days on the grand old sailing vessels. “Eye mate, I’ll see your 480 and raise you 1080, Eye.”

We here find problems with the Moxi in one day that the typical TeeVee watcher with Moxi may not realize for one month or more….and by that time they are too lazy to change services…..which the cable companies KNOW.

In the long run, the ONLY thing that improves cable company service or the boxes that they provide is the competition…..i.e. going to dem dishes.

But all the bitching and moaning is fun…..because aren’t we all searching for the perfect solution?
With the deep-seated hope that SOMEONE out there in vendor land is listening.

Old^Style
06-27-05, 07:02 PM
But all the bitching and moaning is fun…..because aren’t we all searching for the perfect solution?
With the deep-seated hope that SOMEONE out there in vendor land is listening.


There used to be someone out there in vendor land listening, but he has seemed to have been sucked back into his corporate bubble. (talking about moxiguy) He seems to have been missing for a couple weeks now from this foum.

Penton-Man
06-27-05, 07:45 PM
There used to be someone out there in vendor land listening, but he has seemed to have been sucked back into his corporate bubble. (talking about moxiguy) He seems to have been missing for a couple weeks now from this foum.
Vendors come and go once their experiment involving directly dealing with the little people runs its course. Some are even reincarnated for awhile when their company comes out with a new version or new product.

The people that are here for the long haul are the AVS forum members with no apparent affiliations because of their love for this hobby. So, in the long run, you learn alot more from people like splinke, SoCalGuy, joe221, etc., etc.

Not that I am unappreciative of the time MoxiGuy has given us here.

joe221
06-27-05, 08:02 PM
Unfortunately fellas,
At a tad over $10./month (SoCal Adelphia charges 12.95, I believe) the Moxi is not marketed toward the typical AVS forum member in mind or joe221 for that matter. (Joe is not the typical forum member as he lives in an area of swimming pools and movie stars) insert smiley face logo here.



Don't forget EARTHQUAKES!!! :eek:

I'm in a Condo, and we only have an algea ridden Jacuzzi, downstairs off the lobby. No stars here either but I did work for a TV/Movie production company IN THE EIGHTIES! So it ain't that glamorous here. :cool:

dispatcher_21
06-28-05, 09:32 AM
Well, I actually had a tech out when my pixelation problem was occuring and he was astonished. He checked levels (all were perfect), replaced all the compression fittings, re-checked the pole, then ran a new line into the house and it still had the problem. He was at a loss. He said that before he came over, he ran to his house to check his HD on Moxi and it was perfect. I asked if it could be a problem with a node or repeater, he asked the headend guy on the Nextel if there were any hardware problems and the headend guy said no, that there is a problem here with the 3.2 and that next week, we may get rolled back to the old software, its in discussion with Digeo. I hope so because I never had problems with the old software. Anyways, interesting things happening in my house hold.

jasoningeorgia
06-28-05, 10:00 AM
Got mine 2 weekends ago South of Atlanta.
Any idea when there will be more HD programming?
I thought it would happen soon after update.

Thanks for any info

BeeCee
there should be three new HD channels in the Atlanta markets in a couple of days:

HD ABC
HD PBS
and HD TNT

there will be 3 or 4 new HD channels around the end of July:

Discovery HD
Cinemax HD
and HD TBS

(the TBS / TNT launch dates may be reversed- I get the two confused sometimes)

DutchDave
06-28-05, 10:05 AM
If you guys want to complain about a digital recorder then you should use a Toshiba Symbio recorder. I purchased a Toshiba DLP TV with the Symbio at the beginning of the year. I thought the $400 for the Symbio would be worth it. I would not have to pay rental fees to my cable company. Boy was I wrong.

First the Symbio uses the TV Guide feature on the TV set. This TV Guide rarely loaded. Next, the Symbio locks the current channel when it's recording. No dual tuner here. You can't watch one show and record another or watch a recording while recording another. For something that just came out last year it sure seemed like it was made in the stone ages.

I sent the Symbio back and went to Moxi. I love it. It works great. Just activate my DVI port and I'm all set.

Dave

pack04
06-28-05, 10:09 AM
I haven't been keeping up lately, has there been a consensus on the best configuration to set up MOXI now that 3.2 update is out. I have one of the Samsung DLP with component inputs that can only accept 480p, 720p, and 1080i. I never had a problem before with the stretched picture for full screen, but I am fine the 4X3 as well. It does seem to produce a little "noise" in the picture having the Moxi upconvert to 720p (TV's native res.) for the lower channels (2-98). I have also found (maybe just coincidence) that my SVOD does not work as often if I have both 1080i and 720p marked for Moxi output.

Has any Charter subscriber received the BMC9022 and/or MOXI mate? I had a charter tech say he was expecting it to be available any day now? At least I can add to the local rumor mill.

For what it is worth, I have had all new cable runs and an amp put in the house and I still am getting horrible pixilation on Discovery HD on a lot of nights. Good news is it took care of most of the other channels, except for rare occurences.

mvpgoblue
06-28-05, 12:31 PM
And ... my wife said, "This is so cool."
:D !!



Yes, this is the key element of the Harmony: The wife/mother/mother-in-law can actually use it factor. One of the babysitters still insists on turning off the equipment by hand...a little remedial training and we'll have it all figured out!

Glad you like it!

mvpgoblue
06-28-05, 12:59 PM
So I have a few observations about a couple of the topics that seem to be floating on the thread and wanted to weigh in with a couple of opinions as well.

1. User interface. Two schools of thought here: either "it is antiquated and not even as good as TiVo/ReplayTV" or "don't care...it is fine." It seems to me that people that had TiVo don't think it is as elegant as TiVo. Duh. Just about nothing else in the world is as elegant as TiVo. TiVo also turns out to be pretty expensive for SDTV and prohibitively expensive and/or not available for HDTV. I'm not thrilled with the interface, but I can accept it -- especially for the price.

2. Bugs and customer service problems. Two schools here as well: either "I'm paying for it and it should work" or "vote with your feet." I guess I'm somewhere in the middle. It would be infuriating to me to have a persistent problem with no resolution -- that being said, I haven't had such problems. Also, the "vote with my feet" alternative (I guess Dish with HD and PVR...) doesn't seem to add up cost/features/programming wise. Hopefully the DirecTV updates for HDTV that are expected this fall will be a major step forward.

3. MoxiGuy. Many schools of thought and many opinions. Here's mine -- likely he is a busy guy who is doing his best to help while representing the *COMPANY* in an appropriate way. Heck, for all we know, he has two user ID's and is posting here with both of them. I'm sure it is a pretty scary tightrope to walk trying to satisfy every Tom, Dick, and Harry with a question on this board whilst not posting something that could get the company in trouble. As near as I can tell, he cares, answers what he can, and is providing feedback to the company. Good job, MoxiGuy...and thanks.

As has been pointed out on this thread before, we all need to remember that we are at the forefront of this technology. The more we get people to adopt the technology, the better it will get; the more that people ask and answer questions here, the better off we'll all be. It frustrated me, too, that the USOpen wasn't in HD, but (paraphrasing): If you come, they will build it. The more people we get involved, the more likely it will be that we get more HD content.

I think it is interesting to point out that consumer adoption of new technologies is typically pretty slow. DVDs being mainstreamed as fast as they were was astonishing -- and mostly a factor of the quality:cost ratio. It was actually cheaper for the media companies to put out a DVD rather than a VHS tape on the shelves at BestBuy. The exact opposite is true for HDTV. Getting the infrastructure in place has been a very expensive and uncertain process for many companies -- hopefully we're on the cusp of more and better content for everyone.

I am always amused by the MicroSoft/Intel bashers out there. If you don't like it, buy something else, or invent something better. No one is forcing you to do anything. For me, the current value equation around the Moxi box is such that I'll continue to use it, and work to continually push for it to be better. I think the best way to do that is to help each other with problems and work as a community to put forth a united front on the best and/or most desirable improvements.

If you made it this far, thanks for reading, and I hope you found it worthwhile.

CharterMoxi
06-28-05, 06:14 PM
I have 3.2 now and SD picture is better. However if I only had some HD content. We have only hdnet, HDMovie, HBO, SHowTime, ESPN, have been waiting for months for CBS,NBC,ABC, Fox etc. I bought a Samsung tuner and now I can get them all in HD but I can not record them.

I've called charter untold times to find out when more channels are being added. What channels are available to other Charter customers ?

Dastardly
06-28-05, 06:19 PM
Records and Displays HD well.

It is a pain in the butt if you want to see good HD and see an entire 4:3 picture for SD because you have to switch it by hand every time. SD looks better is I set Moxi to 480i and let TV upconvert.

So, I kept my old Tivo (lifetime subscription going on 4 years now and upgraded to 120Gb HD) and a extra cable box to handle everything except HD. Until there is sufficient improvement with the Moxi and Adelphia to make it worthwhile not to use the Tivo.

Comments:

Needs native pass through. My TV upconverts better and is easier to switch between stretch, zoom and crop than Moxi for 480i. I understand 3.2 is supposed to have this, but when Adelphia SoCal rolls it out is anyone's guess.

Video On Demand - something else 3.2 is supposed to help with but is dependent on Adelphia. Glad I kept my old box, or my wife would be pissed.

So, I would say the Moxi and Adelphia would be barely adequate in terms of what you get for your buck.

BeeCee
06-28-05, 10:24 PM
there should be three new HD channels in the Atlanta markets in a couple of days:

HD ABC
HD PBS
and HD TNT

there will be 3 or 4 new HD channels around the end of July:

Discovery HD
Cinemax HD
and HD TBS

(the TBS / TNT launch dates may be reversed- I get the two confused sometimes)

Thanks to the little bird new food for the MOXI

BeeCee

MoxiGuy
06-29-05, 10:13 AM
There used to be someone out there in vendor land listening, but he has seemed to have been sucked back into his corporate bubble. (talking about moxiguy) He seems to have been missing for a couple weeks now from this foum.Strange, the amount of suction that a corporate bubble can generate. The good news is that while in there, I've been arranging for additional coverage of this forum from inside. I think we'll be able to provide you a higher level of participation very soon.

DutchDave
06-29-05, 10:14 AM
I have 3.2 now and SD picture is better. However if I only had some HD content. We have only hdnet, HDMovie, HBO, SHowTime, ESPN, have been waiting for months for CBS,NBC,ABC, Fox etc. I bought a Samsung tuner and now I can get them all in HD but I can not record them.

I've called charter untold times to find out when more channels are being added. What channels are available to other Charter customers ?

In addition to what you have listed above I have ABC, NBC, and FOX. (Still waiting for CBS.) Charter added FOX the week before the Superbowl and it was great. The NBA finals were also great to watch in HD.

Dave

Adam Tyner
06-29-05, 10:30 AM
I've called charter untold times to find out when more channels are being added. What channels are available to other Charter customers ?Not to continue to veer this thread too far off-topic, but in Greenville, SC, I get HDNet, HDNet Movies, ESPN-HD, BravesVision (a channel that shows Atlanta Braves home games; it's just a logo the vast, vast majority of the time), Discovery HD, HBO-HD, Showtime-HD, TNT-HD, Universal HD, and the local NBC and CBS affiliates. I have to get ABC, Fox, PBS, and the WB over-the-air. (Our UPN affiliate is going HD in a month or so, but it's still only SD for now.) Although our selection of HD locals through Charter is pretty dismal, I'm pretty happy with the national offerings. Wouldn't mind getting Cinemax-HD (or Starz-HD; both are available in some Charter markets), tho'.

Old^Style
06-29-05, 12:39 PM
Strange, the amount of suction that a corporate bubble can generate. The good news is that while in there, I've been arranging for additional coverage of this forum from inside. I think we'll be able to provide you a higher level of participation very soon.


That good news, and i beleive that will only improve your product, since those of us in this forum are so damn picky. Glad to see you are back :D

Geeze80
06-29-05, 01:18 PM
Here is an article concering Charters conversion of analog channels to digital. The interesting part is that the Moxi capacity would increase from 30 hours to 50 hours.

http://www.stltoday.com/stltoday/business/stories.nsf/technology/story/8630D9832A6165D98625702F000AF2BB?OpenDocument

elgibby
06-29-05, 02:39 PM
Here is an article concering Charters conversion of analog channels to digital. The interesting part is that the Moxi capacity would increase from 30 hours to 50 hours.

http://www.stltoday.com/stltoday/business/stories.nsf/technology/story/8630D9832A6165D98625702F000AF2BB?OpenDocument

As usual, mixed info from Charter. The last bill that announced the all digital lineup didn't say anything about SOME channels going digital SOMETIME this summer. It said, if I recall, that the digital simulcast would begin July 12, implying at least that all the analog channels would then be digital.
And, of course, the claim in this article that HDD capacity would be 50 hours might be true if you only recorded digital channels and if that number was even accurate. Considering that none of the broadcast networks are included in the initial digital shift, that number is basically useless.

barry

phatty
06-29-05, 02:47 PM
As usual, mixed info from Charter. The last bill that announced the all digital lineup didn't say anything about SOME channels going digital SOMETIME this summer. It said, if I recall, that the digital simulcast would begin July 12, implying at least that all the analog channels would then be digital.
And, of course, the claim in this article that HDD capacity would be 50 hours might be true if you only recorded digital channels and if that number was even accurate. Considering that none of the broadcast networks are included in the initial digital shift, that number is basically useless.

barry

Yeah I agree... Horrible that Charter basically lied or I guess you could say didn't disclose the fine print of the deal. The message was on my 2 last bills I have received from them, and no mention of only a handful of crappy stations being converted. Who came up with that channel list anyway? I mean start with the normal channels ABC, CBS, NBC, UPON, WB & Fox... then work to some of the good channels that are providing new shows over summer like FX(Rescue me now, Nip Tuck before summer is up). Charter you tease...... I was hoping to at least get the chance to record half the season of Rescue me in digital instead of that crappy analog via the moxi...

Phatty

wunder
06-29-05, 04:18 PM
St. Louis is the third Charter market - and the third in the nation - to get the digital technology. Charter switched Long Beach, Calif., to digital technology a year ago, then brought the technology to Madison, Wis., in March. Other cable companies are testing digital systems but haven't converted any systems yet.
I wonder if that's why my Moxi seems better on the 'analog' channels. Anyone else in the Madison area notice good picture quality on the lower numbered channels? Or is my Tivo still set wrong?

I also thought I'd mention that my problems with HD-ESPN and HD-NBC have been solved. A charter tech came out last week and installed an amp. I've had all the channels I'm supposed to get now without fail. I still occasionally have some artifacting, but that seems to have improved quite a bit as well.

Now if they can just get the user interface performance improved and add more storage through external drives, I'd be quite content (at least until I can get a HD-Tivo box for $10/month!).

Stoton_Cust
06-29-05, 05:27 PM
I wonder if that's why my Moxi seems better on the 'analog' channels. Anyone else in the Madison area notice good picture quality on the lower numbered channels? Or is my Tivo still set wrong?

I also thought I'd mention that my problems with HD-ESPN and HD-NBC have been solved. A charter tech came out last week and installed an amp. I've had all the channels I'm supposed to get now without fail. I still occasionally have some artifacting, but that seems to have improved quite a bit as well.

Now if they can just get the user interface performance improved and add more storage through external drives, I'd be quite content (at least until I can get a HD-Tivo box for $10/month!).

Yes, I am located in Stoughton, WI ... just south of Madison ... and my lower numbered channels 2-99 are now great. This was NOT due only to the software version upgrade to 3.2. In the Madison, WI area, we now receive channels 2 -99 in digital format, not analog. The way that it was explained to me ... this is the bigger reason that we see improvement with the MOXI box and the lower channels.

It took me a call to Charter to actually get the ALL digital channels after they sent the letter that they were coming. I waited over a month after the date they said they were coming and still didn't have them. So, I chatted online with Charter support. They did something on their end (w/o sending a technican) and then I just had to unplug my MOXI box for several minutes and then plug it back in. Presto ... watchable and recordable channels 2 -99. I am now a much more happy MOXI / Charter customer.

If only they could get VOD available in our area on the MOXI box .... still waiting for that one.

Slidell
06-29-05, 06:10 PM
Hello Moxi Guy,

I’m having problems running my Moxi box through my Toshiba antenna switcher. All works fine for about 10 minutes then the switcher burns out. So far I’ve had three switchers replaced with the fourth on the way.

If the DVR cannot be run safely through the Toshiba antenna switcher, neither the Moxi nor Toshiba documentation, in hand, states this. Has any other users had these problems or using a built in antenna switcher?

Charter is changing out the DVR tomorrow at request from Toshiba warranty repair techs. Model # BMC9012. :eek:

The reason I am switching the Moxi is due to signal degradation on the analog channels. The Moxi needs it’s on pass thru options on the analog signals instead up the auto up sampling. Am I missing something?

Thanks for your time!

Bochco
06-30-05, 03:26 AM
Presumably when St. Louis goes all digital in a couple of weeks, this capacity issue won't be so acute. Good thing I don't have HD yet.

barry[/QUOTE]

elgibby,
Where did you hear that St. Louis will be going digital in a couple of weeks? I can't seem to find any info from Charter as to what their schedule is to bring new things out. I'm also curious as to why we don't have Discovery HD in town. I'm a die hard TIVO user, but am fairly ticked off that TIVO has "No Plans" (their quote in an e-mail response to me) to make a stand alone DVR that records in HiDef, so I'm really looking into the Moxi. This thread has really provided some good, useful information and as a new member, I'd like to thank everyone who put their two cents in, especially Moxiguy! :D I'm not fully sold on MOXI yet. Looks like since I am so used to TIVO, I may be disappointed in it's performance and user interface. I agree with some of you as to it not making sense why MOXI doesn't provide what the people want and need, ESPECIALLY when they had a beautiful example to follow called TIVO (I know, they're not perfect either). Hopefully what Moxiguy stated in his last post about extra help coming our way, things will rapidly get better. I have quite a few friends who like to follow my lead, not that I'm smarter than them, I just like to put the time into my decisions when it comes to buying new equipment. Thanks again everyone!

Bob

skippy_rq
06-30-05, 08:13 AM
Presumably when St. Louis goes all digital in a couple of weeks, this capacity issue won't be so acute. Good thing I don't have HD yet.

barry

Where did you hear that St. Louis will be going digital in a couple of weeks? [/QUOTE]

It was noted in last months bill. It stated that starting July 12 Charter will begin All Digital.

coke_scp
06-30-05, 09:42 AM
Slightly off-topic, as it might not be just on the moxi, does anyone know what's up with VOD problems as of late? It had been working great (well, loose definition of great) for months, but it's been out for the last week. Put a call in when it was an issue for a couple of days, they said it's a huge problem and they haven't a clue when it'll be fixed. Essentially, all the HBO, Showtime, Stars, Cinemax VOD aren't working, stating you need to be a subscriber. Are we all experiencing this?

Meanwhile, I'm assuming that when 2-99 go all digital, they'll be saving bandwidth, and we should have less problems with digital channels & VOD transmission. Is that the case, or will they be broadcasting both signals for the people without digital boxes?

coke_scp
06-30-05, 09:45 AM
Ok, scrap the bandwidth question, I just rtfa, which I had skipped due to it being from the post, which is normally best used for starting fires, not reading material.

From the article:
"We're simulcasting," said Mano Nakis, a Charter marketing manager. "Any customer with a digital set-top box will get a digital feed. Customers with analog boxes will get the analog feed."

wunder
06-30-05, 12:18 PM
In the Madison, WI area, we now receive channels 2 -99 in digital format, not analog. <snip> If only they could get VOD available in our area on the MOXI box .... still waiting for that one.
Cool-hopefully that means Battlestar Galactica (July-15th, SCIFI) in widescreen digital with Dolby Digital 5.1! :cool: Not HD yet, but I put in my request for them to pick up Universal HD.

I'm sure that explains why I was confused by everyone complaining about analog PQ- I'm one of the lucky ones to not have to deal with it. Thanks for the confirmation.

I just don't understand why they can't disable the VOD menu options until it's ready. It sets up customers to be disappointed. I can see lots of selections for VOD, but just get an error when trying to use it. Bad planning or bad programming at least.

MoxiGuy
06-30-05, 12:20 PM
One of our engineering execs has posted his codes for the Philips TSU300 to Remote Central. You can link to it here:Mike Florence's TSU3000 (http://www.remotecentral.com/cgi-bin/files/rcfiles.cgi?area=prontong&db=systems&br=normal&dv=&md=mikeflorencestsu3000&fc=&kw=&st=&dt=1&so=date&pg=1&file=prontong/systems/mike-florence_pcf.zip). Naturally, Mike has included Moxi among his components.

NeedAName
06-30-05, 02:00 PM
If you own a pronto, www.remotecentral.com (http://www.remotecentral.com) is your friend. ;)

Here's (http://www.remotecentral.com/cgi-bin/files/rcfiles.cgi?kw=moxi) a link to a search for some Moxi related config files.


Yeah, i looked there, but unfortunetly, I have the first pronto, the the ts 1000 or whatever is. Not much exists for those things anymore. Hence the need for the discreets

My hitachi 57s715 also didn't have a ccf file, but I finally got the discreets and can now switch inputs with the pronto.

J.R.1234
06-30-05, 05:09 PM
Slightly off-topic, as it might not be just on the moxi, does anyone know what's up with VOD problems as of late? It had been working great (well, loose definition of great) for months, but it's been out for the last week. Put a call in when it was an issue for a couple of days, they said it's a huge problem and they haven't a clue when it'll be fixed. Essentially, all the HBO, Showtime, Stars, Cinemax VOD aren't working, stating you need to be a subscriber. Are we all experiencing this?

Meanwhile, I'm assuming that when 2-99 go all digital, they'll be saving bandwidth, and we should have less problems with digital channels & VOD transmission. Is that the case, or will they be broadcasting both signals for the people without digital boxes?
I have had the same problem as of late. For the past month or so it has worked the best I've seen it, then this subscriber error started popping up. Put a call in, and once again no one could say what the problem was, even though they said their end was fine.

splinke
06-30-05, 08:12 PM
I updated my FAQ (http://users.adelphia.net/~ksoltmann/SPLMoxiFAQ.htm). As usual, new or changed content is in green text, and questionable content is in red text. If anybody has any corrections or comments, please let me know. For some reason, AVS either cannot or will not make a sticky link to the FAQ at the beginning of this thread, so I will periodically include the link in posts.

NeedAName
07-01-05, 09:33 AM
One of our engineering execs has posted his codes for the Philips TSU300 to Remote Central. You can link to it here:Mike Florence's TSU3000 (http://www.remotecentral.com/cgi-bin/files/rcfiles.cgi?area=prontong&db=systems&br=normal&dv=&md=mikeflorencestsu3000&fc=&kw=&st=&dt=1&so=date&pg=1&file=prontong/systems/mike-florence_pcf.zip). Naturally, Mike has included Moxi among his components.


Any chance of getting like text file with JUST the discreets? Not positive, but I think the 3000 uses a different format than the 1000, so my editing program might not open it.

I'll take a look though, thanks.

shrktank
07-04-05, 09:20 PM
I recently converted from DTV to Charter here in the STL Metro area. I ordered the HDTV package, the movie package and the MOXI box. One of the reasons for converting was the MOXI box being able to record HD and the VOD function with the premium movie channels.

Well the HD has been fine; however the VOD has not been working. It worked for about a week or so then stopped working.

When I go to view a show through VOD it comes up stating I need to subscribe to the channel.... I have called Charter 3 times and each time they tell me the sent a fix in and it should work in 2 hours. Of course it never works!

The last time I spoke to Charter explaining the situation I get the same response that they will send a fix in and it should be working in 2 hours. I FINALLY LOST IT! I told the lady this is the 4th time I have been told it would work. She told me the box is working fine on her side so she will send a tech out. I told her that I am sure the tech will tell me that there is nothing wrong with the box and there must be something on my account side. Of course this creates the proverbial catch-22. I told her that I have only been using CHarter for 6 weeks weeks and thus far the box does not seem to work. I asked her if others have called with this issue and she said no. I then basically told her that the tech better bring a replacment box and get it working or I will cancel my entire account!. He is to come out this coming Saturday.

Has anyone experienced this problem and if so what causes this problem and what is best way to resolve it.

marky2306
07-05-05, 12:16 AM
I recently converted from DTV to Charter here in the STL Metro area. I ordered the HDTV package, the movie package and the MOXI box. One of the reasons for converting was the MOXI box being able to record HD and the VOD function with the premium movie channels.

Well the HD has been fine; however the VOD has not been working. It worked for about a week or so then stopped working.

When I go to view a show through VOD it comes up stating I need to subscribe to the channel.... I have called Charter 3 times and each time they tell me the sent a fix in and it should work in 2 hours. Of course it never works!

The last time I spoke to Charter explaining the situation I get the same response that they will send a fix in and it should be working in 2 hours. I FINALLY LOST IT! I told the lady this is the 4th time I have been told it would work. She told me the box is working fine on her side so she will send a tech out. I told her that I am sure the tech will tell me that there is nothing wrong with the box and there must be something on my account side. Of course this creates the proverbial catch-22. I told her that I have only been using CHarter for 6 weeks weeks and thus far the box does not seem to work. I asked her if others have called with this issue and she said no. I then basically told her that the tech better bring a replacment box and get it working or I will cancel my entire account!. He is to come out this coming Saturday.

Has anyone experienced this problem and if so what causes this problem and what is best way to resolve it.

Hey PM with your phone number and I will take a look to see if everything is set up correctly.

Have you tried resetting the box?

Mark

Old^Style
07-05-05, 02:30 AM
I recently converted from DTV to Charter here in the STL Metro area. I ordered the HDTV package, the movie package and the MOXI box. One of the reasons for converting was the MOXI box being able to record HD and the VOD function with the premium movie channels.

Well the HD has been fine; however the VOD has not been working. It worked for about a week or so then stopped working.

When I go to view a show through VOD it comes up stating I need to subscribe to the channel.... I have called Charter 3 times and each time they tell me the sent a fix in and it should work in 2 hours. Of course it never works!

The last time I spoke to Charter explaining the situation I get the same response that they will send a fix in and it should be working in 2 hours. I FINALLY LOST IT! I told the lady this is the 4th time I have been told it would work. She told me the box is working fine on her side so she will send a tech out. I told her that I am sure the tech will tell me that there is nothing wrong with the box and there must be something on my account side. Of course this creates the proverbial catch-22. I told her that I have only been using CHarter for 6 weeks weeks and thus far the box does not seem to work. I asked her if others have called with this issue and she said no. I then basically told her that the tech better bring a replacment box and get it working or I will cancel my entire account!. He is to come out this coming Saturday.

Has anyone experienced this problem and if so what causes this problem and what is best way to resolve it.


Let the tech come out. Replacing the box could fix your problems. EWitht he first box i had i kept having the same issues youare are describing. but since then they have replaced my box and i have know problem at all. PLus if the tech thinks it is somthing wrong with your account, he can talk to the local people right then and there and have it fixed while he is there.

PWSHER
07-05-05, 06:11 AM
shrktank,

I had the same symptoms you have...VOD on Charter in STL has been erratic for about a week. I got the same message about not subscribing and called them. Before The rep had come back to the phone after the fix (whatever that was) it started working and works fine now. ....Cathouse #3 here I come!
Although I got the mysterious freeze on fast forwarding yesterday and had to reboot.

Also, many time when I go to a channel by pressing the numbers on the remote the sound won't work until I go up or down one channel and return. weird???

When Charter works it's great.....but when it doesn't grrrrrrrrrrrr.
Another gripe: Sometimes it is just soooooooo slow going from one menu to another. The time I save with the great fastward is lost waiting for the next menu or list to come up.

May I be the first to ask when 4.0 will be released? HA HA HA HA HA

shrktank
07-05-05, 07:47 AM
Marky: just sent a pm., Thanks for the offer. And yes I have reset it many times.

MoxiGuy
07-05-05, 11:48 AM
May I be the first to ask when 4.0 will be released? HA HA HA HA HAYes you may. That part's easy. The hard part is when can I announce when 4.0 will be released? There are a couple of updates to 3.2 ahead of it in the queue.

joe221
07-05-05, 12:25 PM
Yes you may. That part's easy. The hard part is when can I announce when 4.0 will be released? There are a couple of updates to 3.2 ahead of it in the queue.

Hell, I'd just like to see 3.2 :mad:

winnie6052
07-05-05, 01:15 PM
I had the same problem with the VOD not working. They sent out a senior tech who normally does not do residential work but he knew what the problem was right away. The signal was not strong enough because of too many splits in the house. He went through all the in house Charter cable and redid all the slplits so the HD/Moxi box was no longer on a split.

After doing this he rechecked all TV's in the house making sure the signal strength was okay. He was so through that after he got done everything was working perfect and I have had no problems since then. (over 2 months now.)

He was very interested in making sure I was happy and he knew what he was doing. Lucky me someone did not show up for work that day and he got dispatched to my house in Ellisville, MO.

Old^Style
07-05-05, 01:56 PM
Yes you may. That part's easy. The hard part is when can I announce when 4.0 will be released? There are a couple of updates to 3.2 ahead of it in the queue.


Moxiguy, do you have any information when adelphia will start upgrading to 3.2?

motoman
07-05-05, 03:00 PM
Hell, I'd just like to see 3.2 :mad:

Be nice wouldn't it Joe......

Jim

yarrumc
07-05-05, 04:01 PM
Be nice wouldn't it Joe......

Jim

I second that. SoCal is going to get his last, it seems. I don't know why this doesn't get rolled out all at once. Is Adelphia even upgrading to 3.2 yet?

motoman
07-05-05, 04:13 PM
I second that. SoCal is going to get his last, it seems. I don't know why this doesn't get rolled out all at once. Is Adelphia even upgrading to 3.2 yet?

Who knows.... All Adelphia knows how to do is change channels around and charge more for it..... I keep looking for 3.2 but so far nothing.

Jim

Old^Style
07-05-05, 04:27 PM
I second that. SoCal is going to get his last, it seems. I don't know why this doesn't get rolled out all at once. Is Adelphia even upgrading to 3.2 yet?

As far as i can tell know one with adelphia has 3.2, only charter. I just wish adelphia would get its act together and start sending out some 3.2. I wouldn't be surprised if they decide to wait for 4.0, which by then we will etierh be TW or Comcast (depending on location)

beatnikguy
07-05-05, 06:23 PM
I second that. SoCal is going to get his last, it seems. I don't know why this doesn't get rolled out all at once. Is Adelphia even upgrading to 3.2 yet?

good question!! My Moxi hasn't functioned correctly since Thanksgiving of last year

3.2 for Los Angeles anyone? Moxiguy? ETA? helloooo?

SevenMinuteAbs
07-05-05, 08:14 PM
Don't know if this has been reported yet, but I have 3.2 and sometimes when I am fast forwarding it will jump to the end of the recorded segment like I hit "Live TV" or something. Then I have to rewind back, sometimes 30 min or so. Very frustrating. Doesn't do it all the time. That is about the only bug I have noticed. O/W it is doing much better since the update.

bwilcox
07-06-05, 07:09 AM
. . . . Charter Tech Support black hole I'll throw this out to the more knowledgable than I.

I've had 3.2 for awhile (Rosemount, MN area) and besides the pass thru I'm not that wound up about it. What does frost me though is the audio drop outs and (sometimes) severe artifacts on the HD channels. This has happened since the 3.2 upgrade. Now there isn't that much on HD I'm all that interested in so I haven't done anything about it but last night Charter generously let us see the Twins / Angels game on Fox Sports HD and it was PERFECT. Not so much as a pixel drop for the whole game. The rest of the HD channels had the same aforementioned problems.

So, my question is: Can the MOXI box (9012) be "broken" for all of the HD channels except for the FOX channel? I would think not. Seems to me that it's more of a Charter problem but I'd like to hear what you guys think.

EDIT: I suppose I should point out that we do not normally receive the FOX HD channel in this area - they just let a VERY few broadcasts through so I really can't say if this situation is on going all the time but I would guess it is.

coke_scp
07-06-05, 01:50 PM
I called them a couple of weeks ago. They said it was a large problem unrelated to the box. Yesterday, however, I was at my mom's and noticed her Moxi did VOD premiums with no issue. So I tried the regular digital box here, and they come up immediately. So I called charter, mentioned previous conversations, and she said she was sending a fix, should be better in 20 minutes. suuure. So I called back, and I'll have a tech here on the 12th, which I'm sure won't actually fix anything.


Well the HD has been fine; however the VOD has not been working. It worked for about a week or so then stopped working.

When I go to view a show through VOD it comes up stating I need to subscribe to the channel.... I have called Charter 3 times and each time they tell me the sent a fix in and it should work in 2 hours. Of course it never works!

splinke
07-06-05, 02:31 PM
Don't know if this has been reported yet, but I have 3.2 and sometimes when I am fast forwarding it will jump to the end of the recorded segment like I hit "Live TV" or something...
You are not alone. Several people have reported that exact same bug after the 3.2 upgrade. I hope/assume that Digeo was aware of it and/or MoxiGuy has let them know about it?

docbells
07-06-05, 03:56 PM
Hey all - long time lurker here. I have 3.2 in Stlouis and after the upgrade I noticed a vertical line running the length of my tv on some digital programs. I notice it especially on VOD (HBO curb your enthusiasm to be exact). I didn't think much of it until my brother complained of the same thing. He lives about 3 miles from me.

Anyone else get this? Depending on the background, the line I see is sometimes blue and sometimes red.

Vandakeg
07-06-05, 04:18 PM
Is anyone using a Pronto Neo with their Moxi? I'm looking for a custom layout, and www.remotecentral.com has nothing yet.

MoxiGuy
07-06-05, 08:06 PM
The FF jump-to-live bug has happened to me too. So, I've not only ready about it. I've lived it. This is a known bug. It is fixed in our labs, and the fix will be part of a future release.

MoxiGuy
07-06-05, 08:13 PM
I have some information to share about Adelphia and the 3.2 version of Moxi software. I don't have a date yet, but I can report that active preparations for the transition have begun.

Adelphia subscribers will get a later version of 3.2 than the one that is being rolled out to Charter and it will include DVI support. (Adelphia is not waiting for 4.0, but they did want to include DVI as well as support for upcoming versions of the Motorola BMC hardware with 1394.)

I hope to have more information to share next week.

joe221
07-06-05, 08:26 PM
I have some information to share about Adelphia and the 3.2 version of Moxi software. I don't have a date yet, but I can report that active preparations for the transition have begun.

Adelphia subscribers will get a later version of 3.2 than the one that is being rolled out to Charter and it will include DVI support. (Adelphia is not waiting for 4.0, but they did want to include DVI as well as support for upcoming versions of the Motorola BMC hardware with 1394.)

I hope to have more information to share next week.

Thank you MoxiGuy, at least there's hope! AND DVI!

kelliot
07-07-05, 01:40 AM
I have some information to share about Adelphia and the 3.2 version of Moxi software. I don't have a date yet, but I can report that active preparations for the transition have begun.

Adelphia subscribers will get a later version of 3.2 than the one that is being rolled out to Charter and it will include DVI support. (Adelphia is not waiting for 4.0, but they did want to include DVI as well as support for upcoming versions of the Motorola BMC hardware with 1394.)

I hope to have more information to share next week.

Why do I have a bad feeling that this applies to all of SoCal but Ventura County? I have no problem with Moxi, it works reasonably well. Adelphia is another story. Thanks for the info Moxiguy.

Old^Style
07-07-05, 01:46 AM
I have some information to share about Adelphia and the 3.2 version of Moxi software. I don't have a date yet, but I can report that active preparations for the transition have begun.

Adelphia subscribers will get a later version of 3.2 than the one that is being rolled out to Charter and it will include DVI support. (Adelphia is not waiting for 4.0, but they did want to include DVI as well as support for upcoming versions of the Motorola BMC hardware with 1394.)

I hope to have more information to share next week.

When you say it will have DVI support, do you mean it will have the handshakes to? I will be looking forward to next weeks information! and can you tell us what other updates/fixes the adelphia people will have over charters 3.2?

cableric
07-07-05, 01:51 AM
When you say it will have DVI support, do you mean it will have the handshakes to? I will be looking forward to next weeks information! and can you tell us what other updates/fixes the adelphia people will have over charters 3.2?

The handshake is what had been problematic in the past, that issue has now been resolved.

cableric

coronaMinn
07-07-05, 09:46 AM
EDIT: I suppose I should point out that we do not normally receive the FOX HD channel in this area - they just let a VERY few broadcasts through so I really can't say if this situation is on going all the time but I would guess it is.

So what are your HD channels? and how did you get FSN-HD? Same channel?
We do not even have locals in HD in Duluth, MN. I have relatives in the Cities and they have Comcast with VOD and all locals -ABC in HD. Do you have VOD? just curious up North!

bwilcox
07-07-05, 10:18 AM
. . . .No VOD yet - still waiting fer that one. HD offers are HBO, Showtime ( I think - one of the movie channels anyway) ESPN, HDNet and HDMovies, and the local network stations. The Fox channel is not really available - they just beam it through for special evens. Most of time the FOX channel (775 down here) just displays the ubiquitous "If you subscribe to this channel and are unable to . . . . . " message. Too bad, too, as the PQ on the FOX HD broadcasts is absolutely awesome.

MakiC
07-07-05, 03:59 PM
Adelphia subscribers will get a later version of 3.2 than the one that is being rolled out to Charter and it will include DVI support. (Adelphia is not waiting for 4.0, but they did want to include DVI as well as support for upcoming versions of the Motorola BMC hardware with 1394.)

I am curious about the copy protection that will be used on the DVI. That and the reference to 1394. External firewire drives? Or just Firewire interface with the monitor?

bwb
07-07-05, 04:38 PM
Is anyone using a Pronto Neo with their Moxi? I'm looking for a custom layout, and www.remotecentral.com has nothing yet.


Vandakeg,

I use a Neo for all my other components and functions, but for Moxi I have been forced to use the Moxi remote. I was able to learn most Moxi functions on my Neo, but even so it's hit or miss as to whether the it'll work consistently, and when it does work it's much slower then the Moxi remote.

bwb

cableric
07-07-05, 04:57 PM
I am curious about the copy protection that will be used on the DVI. That and the reference to 1394. External firewire drives? Or just Firewire interface with the monitor?

Copy Protection - HDCP on DVI
Firewire - For Diplays
External Drives - What for?

cableric

markt170
07-07-05, 05:49 PM
Thank you Moxiguy for the report about Adelphia So Cal. I am not holding my breath. What is 1394?

Adam Tyner
07-07-05, 06:10 PM
What is 1394?Firewire.

MrBeetle
07-07-05, 06:19 PM
Hey all - long time lurker here. I have 3.2 in Stlouis and after the upgrade I noticed a vertical line running the length of my tv on some digital programs. I notice it especially on VOD (HBO curb your enthusiasm to be exact). I didn't think much of it until my brother complained of the same thing. He lives about 3 miles from me.

Anyone else get this? Depending on the background, the line I see is sometimes blue and sometimes red.


I have the same thing. If you want to, I believe a simple swap is what is needed to fix the problem. Well, simple as in that the fix is a simple one - but you still lose all your season recordings + recorded shows. (On a side note, I believe that this is called "moxi measels")

Personally, for myself - it happens so infrequently to me, I just ignore it - I guess that one day when I have little stuff recorded I'll do a swap; but until that day comes it's just not worth my trouble :)

SevenMinuteAbs
07-07-05, 08:17 PM
The whole HDCP thing is stupid. It's been cracked for 4 years now. Anyone who is serious about copying things can already. Even without cracking it, you can make a d@mn good copy using the component outs. It's a joke really. A silly power play by the studios and the media people. It doesn't stop anything, except it makes it harder to get all the bugs worked out for legitimate use.

SirHoss
07-07-05, 11:28 PM
I have recently discovered that the four USB ports, the ethernet port, and the DVI port are all disabled on my DVR box. Can anyone tell me how to enable them (preferably the USB or ethernet) or when (if ever) they will be enabled.

kelliot
07-08-05, 01:24 AM
External Drives - What for?

cableric

So the video we haven't had time to watch doesn't get erased!!!

wharke
07-08-05, 10:34 AM
I have some information to share about Adelphia and the 3.2 version of Moxi software. I don't have a date yet, but I can report that active preparations for the transition have begun.

Adelphia subscribers will get a later version of 3.2 than the one that is being rolled out to Charter and it will include DVI support. (Adelphia is not waiting for 4.0, but they did want to include DVI as well as support for upcoming versions of the Motorola BMC hardware with 1394.)

I hope to have more information to share next week.

This begs the question... When will Charter get DVI capability with the newer 3.2 software? :(

cableric
07-08-05, 11:52 AM
I have recently discovered that the four USB ports, the ethernet port, and the DVI port are all disabled on my DVR box. Can anyone tell me how to enable them (preferably the USB or ethernet) or when (if ever) they will be enabled.

You can't enable them. They will be enabled when a) Digeo has an official use for them b) once that happens you won't see it until your MSO decides to pass the activation along ala 3.2

cableric

MoxiGuy
07-08-05, 01:22 PM
...I believe a simple swap is what is needed to fix the problem. ... (On a side note, I believe that this is called "moxi measels")
If you can put up with this a little longer, we will have a cure for measles in a future update to 3.2 software. I don't know exactly how much longer. Educated guess: later this summer.

pj1016
07-08-05, 01:30 PM
Would someone please give me an education regarding DVI?

I assume this is an alternative way of connecting the Moxi box to the TV instead of using the component cables?

Thanks,

pj1016

splinke
07-08-05, 01:59 PM
...I assume this is an alternative way of connecting the Moxi box to the TV instead of using the component cables?...
Indeed, it is. It delivers a digital signal to your TV, as opposed to the analog signals delivered by the component, S-video, or composite connections. Your display must have an HDCP-capable DVI or HDMI port to receive the signal (if you have an HDMI port, you will need a DVI-HDMI adaptor).

Supposedly, by delivering the pure digital signal, you will get the best picture quality available. However, I think this is really only applicable to HD channels, since analog channels will have to be converted to digital by the Moxi, and any improvement in quality due to the direct digital delivery of digital SD channels will probably be far outweighed by the low resolution (480i).

Even with the HD channels, I am not sure how much of a difference in picture quality will be evident. I assume that CRT-based displays with digital inputs must first convert the signal to analog prior to display. In addition, I have heard that even displays that use digital technologies, such as LCD or DLP, convert the signal to analog in order to apply video settings (e.g., brightness, contrast, tint, etc.), and then convert it back to digital prior to display.

This suggests that the video is always converted to analog at some step anyway. I may be incorrect on some of this, though. In addition, it is very possible that many displays do a better job of the digital-to-analog conversion than the Moxi does. When DVI is activated (if that occurs in my lifetime and if I am still an Adelphia subscriber :)), I will have to compare the picture quality between component and DVI. I have a feeling I won't be able to tell much of a difference on my 55" Sony LCD rear-projection display, or perhaps it will require a calibration for me to see a difference. I could be wrong, though.

DVI/HDMI fans out there, please correct my errors and straighten me out on this topic!

bwilcox
07-08-05, 02:44 PM
http://forum.ecoustics.com/bbs/messages/34579/122868.html


Wonderful thing that Google . . . . . .

MoxiGuy
07-08-05, 02:45 PM
This begs the question... When will Charter get DVI capability with the newer 3.2 software? :( Don't have the date yet.

bwilcox
07-08-05, 02:49 PM
Hey MoxiGuy - what about my question about MOXI and HD on the previous page (or maybe it was 2 pages back). Any thoughts?

pj1016
07-08-05, 04:04 PM
Thank-you splinke and bwilcox...

pj1016

MoxiGuy
07-08-05, 06:48 PM
1394 is shorthand for IEEE 1394 (Institute of Electrical & Electronic Engineers)... it's a standard for a fast digital connector originally developed at Apple and marketed by them under the name "Firewire." Sony calls it "iLink". A few years back the FCC mandated that set top boxes include a 1394 port as an alternative to DVI or HDMI for connecting digital TVs.

1394 is very versatile. It's become the connector of choice for digital VHS recorders, and for connecting DV camcorders to computers for low-cost digital video editing.

It's also used in the Apple world for connecting iPods to Macs and connecting external hard disk drives. A rival standard from Intel is USB 2.0.

The FCC mandate is all about connecting TVs. Other uses are not mandated. We are testing our 1394 software on a variety of digital TVs and DVHS (Digital-VHS) recorders. We'll have a list of which ones we have tested when the software is released.

Think of a DVHS as a VCR for HDTV. The HW is priced at about $500 and up. Tapes are fairly expensive.

We're not officially supporting DVHS... but I'll let you know what our testing shows.

MoxiGuy
07-08-05, 06:56 PM
Hey MoxiGuy - what about my question about MOXI and HD on the previous page (or maybe it was 2 pages back). Any thoughts? I'm asking around. I'll let you know.

splinke
07-09-05, 01:29 AM
I have posted a new update to my SPL Moxi FAQ (http://users.adelphia.net/~ksoltmann/SPLMoxiFAQ.htm). As usual, new or changed text is colored green, and questionable items are in red text. The highlight of this version is the "Software Releases - Brief" section which gives some insight into the Moxi's update roadmap.

bwilcox
07-09-05, 06:00 AM
I'm asking around. I'll let you know.


TNX MG - 'preciate it.

MoxiGuy
07-09-05, 11:18 AM
...The highlight of this version is the "Software Releases - Brief" section which gives some insight into the Moxi's update roadmap. The operant phrase is "some insight." Not necessarily an accurate insight. I'm not going to comment in any detail about which features may or may not be in which release, or which may be dropped altogether. (Steve, in his vigilant commitment to accuracy, color-codes this list as "questionable.")

Tanker Toad
07-09-05, 07:38 PM
Hi, all--sorry if this has been answered, but I can't find it in the thread or on the three different websites....

Are there any discrete codes out there for universal remotes? Specifically, I have the Harmony 880 (awesome!!), and I want to be able to program an activity to go directly to HD (say 1080i, for purposes of discussion). Here are my issues:

- I'm in the "lucky" group still waiting for Adelphia to release 3.2. :(

- I can program a 20+ step macro to do the work of getting to the screen settings, but that effectively takes longer to accomplish than going through all the key presses manually. The reason is that MOXI appears to take an essentially random amount of time to respond to key presses and randomly activates menus when you scroll across them, so that I have to put a 2+ second delay after about half the key "presses" to ensure a consistent flow. Bottom line, ain't worth it. :(

So: is there a code I can use to hit a single key to set a resolution, or at least a shortcut to the "Video Output" menu?

FWIW, one thing I discovered by using Harmony's database is that many of my other devices have codes available that don't exist on the original remote--so I'm hoping the same may be true for the MOXI. The only ones in there, though, are for "Power" (huh?!?)....

Thanks for any help!

Doug

Old^Style
07-09-05, 08:39 PM
Hi, all--sorry if this has been answered, but I can't find it in the thread or on the three different websites....

Are there any discrete codes out there for universal remotes? Specifically, I have the Harmony 880 (awesome!!), and I want to be able to program an activity to go directly to HD (say 1080i, for purposes of discussion). Here are my issues:

- I'm in the "lucky" group still waiting for Adelphia to release 3.2. :(

- I can program a 20+ step macro to do the work of getting to the screen settings, but that effectively takes longer to accomplish than going through all the key presses manually. The reason is that MOXI appears to take an essentially random amount of time to respond to key presses and randomly activates menus when you scroll across them, so that I have to put a 2+ second delay after about half the key "presses" to ensure a consistent flow. Bottom line, ain't worth it. :(

So: is there a code I can use to hit a single key to set a resolution, or at least a shortcut to the "Video Output" menu?

FWIW, one thing I discovered by using Harmony's database is that many of my other devices have codes available that don't exist on the original remote--so I'm hoping the same may be true for the MOXI. The only ones in there, though, are for "Power" (huh?!?)....

Thanks for any help!

Doug


I would suggest emailing/calling logitech (harmonys) cs and they should be able to help you. they are one of the most helpful CS i have ever delt with.

MoxiGuy
07-09-05, 08:40 PM
We don't have discrete codes yet. I think it's a good idea. I'll pass your post on to our product team for consideration in a future release. It wouldn't hurt to send these suggestions to your local cable company as well. (The logitech folks won't be able to help until we support the discrete codes in our software.)

But on the issue of 1080i, you won't have to wait long.

joe221
07-09-05, 10:06 PM
But on the issue of 1080i, you won't have to wait long.

I'm shivering with anticipation! :eek:

shrktank
07-10-05, 08:02 AM
GREAT NEWS. Charter came to my house Saturday to look at my MOXI box. The gentleman who came out was on time and had a good knowledge of the box. He quickly determined the old box was not working correctly and installed a new box.

VOD is now working and the box seems to actually move through the menu displays quicker.

PWSHER
07-10-05, 09:41 AM
Thank you so much for the FAQ.
I was especially interested in your comments about the widescreen settings that are now gone in v 3.2.
to quote your FAQ:

Widescreen setting
The Widescreen control under Settings offers options to format 16:9 material for 4:3 displays: crop edges, letterbox, or stretch vertically. Under software version 3.0, this setting functions regardless of the video output resolution. This allows viewing of 16:9 material on both SD and HD 4:3 displays with the correct aspect. In contrast, under software version 3.2, the Widescreen setting only functions when the video output resolution is forced to 480i. Thus, 16:9 material can be altered by the Moxi for correct aspect on 4:3 displays only when output at 480i (see Special video situations topic below).

Special video situations – unable to crop or letterbox HD signals for 4:3 HD displays under software version 3.2

Although most 4:3 displays are standard definition and can only use the 480i output, there are some 4:3 HD displays. Under software version 3.2, the ability to crop or letterbox HD signals with the Widescreen setting has been removed. Although some 4:3 HD displays can letterbox the incoming 16:9 HD signal, some apparently cannot. In the latter case, in order to view signals with the correct aspect, the Moxi's output must be forced to 480i, leading to loss of HD picture quality. Digeo may not have considered owners of 4:3 HD displays when they removed this functionality.>>>

I have a 40" Sony HD CRT that falls into this category.

Moxiguy, will this be corrected for me in the future?

Thanks,
pwsher

splinke
07-10-05, 01:41 PM
...I have a 40" Sony HD CRT that falls into this category.

Moxiguy, will this be corrected for me in the future?...
MoxiGuy and I have corresponded on this topic. Apparently, Digeo intended to "remove inaccurate display options" by eliminating the widescreen options during HD output. On a Sony 4:3 HD to which MoxiGuy has access, the display automatically letterboxes the Moxi widescreen output. However, this does not seem to be the case for all 4:3 HD displays--including some Sony's according to your post. (I assume you have tried to change widescreen settings on your display, if they are available?) You are about the third or fourth user to report this loss of functionality. MoxiGuy said that he would look into the issue, and your post provides additional information.

MoxiGuy
07-10-05, 05:24 PM
...about the widescreen settings that are now gone in v 3.2....I have a 40" Sony HD CRT that falls into this category.
Moxiguy, will this be corrected for me in the future?
Can you describe how the image displays when tune to a widescreen HD channel? (letterboxed, cropped, stretched, other?) What would you rather see? What happens when the output is 480i. (you can force the output to 480i by unchecking the HD resolutions in the HD Setup section of Settings.)

PWSHER
07-10-05, 06:30 PM
Can you describe how the image displays when tune to a widescreen HD channel? (letterboxed, cropped, stretched, other?) What would you rather see? What happens when the output is 480i. (you can force the output to 480i by unchecking the HD resolutions in the HD Setup section of Settings.)

Thanks for your interest in this. Perhaps I spoke a little too soon. Over the last 24 hours I have tried to observe all my HD stations of which I receive over Charter Cable.

My 4:3 HD Sony is able to receive 480, 720 and 1080. Whenever I tune to a HD program everything is as it should be, that is. it is formatted correctly (letterboxed). My problem, as I know understand it is when I view those same stations, (that is the HD versions of channels, i.e. 773 ESPN and not analog ESPN 35) and they ARE NOT BROADCASTING IN HD!!! At this point I am getting letterboxing AND pillers so my picture is tiny indeed!.

My apoligies if I missunderstood what I was seeing.

To answer your question, if I force to 480i the non HD programs fill the top and bottom of the 4:3 screen but still have the pillars.

I also changed the Settings/Widescreen to all three setting (wide Mode, Cropped and Letter Box) and nothing changed from what I have seen

Thanks guys!
pwsher

Adam Tyner
07-10-05, 06:39 PM
At this point I am getting letterboxing AND pillers so my picture is tiny indeed!....and in the scenario you're describing, that's exactly what you should be seeing.

drew65
07-10-05, 07:28 PM
My 4:3 HD Sony is able to receive 480, 720 and 1080. Whenever I tune to a HD program everything is as it should be, that is. it is formatted correctly (letterboxed). My problem, as I know understand it is when I view those same stations, (that is the HD versions of channels, i.e. 773 ESPN and not analog ESPN 35) and they ARE NOT BROADCASTING IN HD!!! At this point I am getting letterboxing AND pillers so my picture is tiny indeed!.
To elaborate on the previous response, this particular scenario is something MOXI has no control over, because the MOXI box can't tell that the signal it's receiving has been processed from a 4:3 source by the broadcasting station. It's still an HD signal as far as the MOXI box can tell. Your options are to 'zoom' the image so it fills the screen (using either the MOXI or your TV), or watch channel 35 instead.

Drew

joe221
07-10-05, 08:02 PM
Thanks for your interest in this. Perhaps I spoke a little too soon. Over the last 24 hours I have tried to observe all my HD stations of which I receive over Charter Cable.

My 4:3 HD Sony is able to receive 480, 720 and 1080. Whenever I tune to a HD program everything is as it should be, that is. it is formatted correctly (letterboxed). My problem, as I know understand it is when I view those same stations, (that is the HD versions of channels, i.e. 773 ESPN and not analog ESPN 35) and they ARE NOT BROADCASTING IN HD!!! At this point I am getting letterboxing AND pillers so my picture is tiny indeed!.

My apoligies if I missunderstood what I was seeing.

To answer your question, if I force to 480i the non HD programs fill the top and bottom of the 4:3 screen but still have the pillars.

I also changed the Settings/Widescreen to all three setting (wide Mode, Cropped and Letter Box) and nothing changed from what I have seen

Thanks guys!
pwsher

The opposite happens on a 16:9 set. when watching a 4:3 image that has a letterboxed 16:9 image in it, it gets real small.
Systems normal! :D

Old^Style
07-10-05, 08:47 PM
The opposite happens on a 16:9 set. when watching a 4:3 image that has a letterboxed 16:9 image in it, it gets real small.
Systems normal! :D


I mostly notice this on commercials on Local HD channels that do not strech the 4:3 image. I almost feel like i am ripping off the company advertising!

MoxiGuy
07-10-05, 10:24 PM
Don't feel bad for the advertiser. They are welcome to supply widescreen formatted commercials. I have a 4:3 1080i-capable Sony Wega. I think I'm seeing the same thing you are. The TV station adds the pillars left and right to fill out a 16:9 aspect ratio. And then your TV adds the letterboxing. The result is that the 4:3 looks pitifully small inside its window box. pwisher; your description of what happens when you force "wide mode" selected. (this choice is mis-named. it should be called "tall mode" or "vertically stretched"). If you select "cropped" you'll fill the screen because Moxi will chop off the black pillars.

But if your TV is capable of HD, I don't know why you'd want to do this.

xact
07-10-05, 11:18 PM
... If you select "cropped" you'll fill the screen because Moxi will chop off the black pillars.

But if your TV is capable of HD, I don't know why you'd want to do this.
Is this true with v3.2? The "Cropped" and "Letterboxed" settings don't seem to change anything for me with the 3.2 pass-through mode.

I would be much happier with my Moxi box if it would output letterboxed 1080i and optionally zoom (to cropped mode) with the Zoom button on the remote.

Tanker Toad
07-11-05, 12:46 AM
We don't have discrete codes yet. I think it's a good idea. I'll pass your post on to our product team for consideration in a future release. It wouldn't hurt to send these suggestions to your local cable company as well. (The logitech folks won't be able to help until we support the discrete codes in our software.)

But on the issue of 1080i, you won't have to wait long.

Thanks for the words. Understood that the Harmony can't use a discrete if that discrete doesn't exist! For input to the product team, it would be useful to have a discrete code to get to *at least* the top-level menu of each path (Find & Record & Settings), with the more direct access to lower-level menus the better. I don't know what practical limits there may be to how many discretes can be supported, but in an ideal world there'd be one for every possible choice (in my example, press one code to switch to 1080i output, another to switch back to 480i, etc.).

I've given up on setting up a macro to do the resolution switching--it was pretty unwieldy even before I realized the timing issue. As has been mentioned here before, the resolution menu is buried WAY too deep.... I gave up holding my breath on the third or fourth delay of 3.2 (late Feb or so), so I won't do so here--but, I do hope to see it soon. Most of the stuff sounds incremental to me--but I really want the pass through.... :cool:

Doug

Old^Style
07-11-05, 01:08 AM
Don't feel bad for the advertiser. They are welcome to supply widescreen formatted commercials.


Oh dont worry i dont.... then agian you are the one working for the company that makes a DVR, which one of the purposes is to skip to commercials ;) .

Understood that the Harmony can't use a discrete if that discrete doesn't exist!

My question for moxi guy is if you hold down "ok" button and "Live TV" button on the actual box, it will bring up the resolution settings screen to pick what resolution you want. So i was wondering maybe there are some discreets programmed for internal use (which would also inslude the way to get to the internal menu suystem) so i was wondering maybe there are some way to get that using a remote with discreets?

splinke
07-11-05, 03:04 AM
The opposite happens on a 16:9 set. when watching a 4:3 image that has a letterboxed 16:9 image in it, it gets real small.
Systems normal! :D
Another funny thing is that some advertisers apply a letterbox format within their 4:3 formatted commercials. Presumably, they are trying to go for some sort of "cool" widescreen look. However, on 4:3 HD sets that letterbox incoming HD signals, I assume you get the letterbox applied by the TV, and within that letterbox you get the pillars added by the network when they insert the 4:3 commercial, and within that pillarbox you get another letterbox effect applied by the advertiser. By that point, it must be quite difficult to see the commercial!

splinke
07-11-05, 03:08 AM
Is this true with v3.2? The "Cropped" and "Letterboxed" settings don't seem to change anything for me with the 3.2 pass-through mode.

I would be much happier with my Moxi box if it would output letterboxed 1080i and optionally zoom (to cropped mode) with the Zoom button on the remote.
Since I don't have 3.2 yet, could someone confirm for me whether the Widescreen modes work when the Moxi is outputting HD resolutions?

xact, are you using a 4:3 HD display? What brand/model? Are you saying that your TV does not automatically letterbox HD signals coming out of the Moxi? Someone posted a message in the MoxiFAQ forum that their Advent 4:3 HDTV did not do this (and others have reported similar problems), but I'm not sure what's going on. Sony 4:3 HDTVs apparently letterbox incoming HD signals.

joe221
07-11-05, 03:11 AM
By that point, it must be quite difficult to see the commercial!

The more difficult the better. Just keep being cool, guys! :D

MoxiGuy
07-11-05, 11:08 AM
Is this true with v3.2? The "Cropped" and "Letterboxed" settings don't seem to change anything for me with the 3.2 pass-through mode.If you have native mode enabled, the Widescreen settings will kick in whenever you tune to a 480i channel. They have no effect when the incoming signal is 720p or 1080i.

Activating Native Mode
The 3.2 upgrade does not automatically enable "native mode." You have to change a setting to activate it.

If your Moxi was set up before the 3.2 upgrade, you are only outputting one resolution. Whatever the output resolution was before the upgrade is still in effect. If your box was correctly set up for an HDTV, that resolution is either 720p or 1080i.

To get native mode working, go to Menu > Settings > HDTV Setup and add a check mark to 480i.

Select close to save your changes.

If you don't take both these steps, you won't get native mode passthrough.

By the way, while you're in HDTV Setup, you may as well test the other HD resolution and see if your TV can handle it.

shrktank
07-11-05, 06:50 PM
I have a question regarding moxiguys 4:3 resolution fix.

I did this and it indeed works. The question I have is does the PQ having the 4:3 go through either 720p or 1080i better than the 4:3 going through the 480i.

MoxiGuy
07-11-05, 06:56 PM
shrktank,

I'm interested in what people observe on this. Our testing indicates that native mode will usually get you better results. So if the show originates at 480i, pass it through at 480i. If it's 1080i, it's usually sharper and more pleasing at the higher resolution. (Last night was was looking at 60 minutes it was 4:3 at 1080i. If you ever thought those guys were old, you have to see them in HD.)

xact
07-11-05, 09:56 PM
xact, are you using a 4:3 HD display? What brand/model? Are you saying that your TV does not automatically letterbox HD signals coming out of the Moxi? Someone posted a message in the MoxiFAQ forum that their Advent 4:3 HDTV did not do this (and others have reported similar problems), but I'm not sure what's going on. Sony 4:3 HDTVs apparently letterbox incoming HD signals.

Yes, that is exactly what I'm saying. My set is a Toshiba Cinema Series TP61H95 (4:3 1080i-capable, but no auto-squeeze). I posted this a while ago in this zillion-page thread, but most advised simply to buy a new TV.

I really, really wish the Moxi would (optionally, of course) not pass-through 720p & 1080i unaltered (without having to drop down to 480i). My old RCA DTC-100 DirecTV receiver would scale HD images to 4:3 for me (converting from 16:9 1920x1080 to 4:3 1440x1080). Obviously, this scraps some resolution, but not nearly as much dropping waaay down to 640x480. The DTC-100 would also instantly switch between letterbox and cropped modes via the Zoom button (for 4:3 programs broadcast in 16:9 1080). The Moxi remote has a Zoom button (hint, hint...).

Obviously, the Moxi is capable of this scaling feat. It scales the heck out of the displayed image on the fly while bouncing through the menu system. I just wish it would scale/letterbox to 1440x1080 (and maybe switch between Letterboxed and Cropped modes when the Zoom button is pressed).

splinke
07-12-05, 02:48 AM
... I just wish it would scale/letterbox to 1440x1080 (and maybe switch between Letterboxed and Cropped modes when the Zoom button is pressed).
Buying a new TV sounds a bit extreme to me. The Widescreen setting under v3.0 allows letterboxing or cropping of HD signals being output by the Moxi. In that respect, the software has already been written--it's just been removed from the current version 3.2, so perhaps it could be restored. Those of us in Adelphia systems are still waiting for the 3.2 update. Ironically, you'd probably be better off with the much-maligned 3.0 software.

The "zoom" button never worked to switch between Widescreen modes. When you are not in a menu, I think "zoom" brings you back to the last menu you were in. However, I believe that's redundant with the "Moxi" button, so your idea is interesting.

MoxiGuy
07-12-05, 09:00 AM
The Widescreen setting under v3.0 allows letterboxing or cropping of HD signals being output by the Moxi. In that respect, the software has already been written--it's just been removed from the current version 3.2. To my knowledge, we haven't changed or removed any code in the widescreen setting. I just verified, however, on a 16:9 set that the setting does work on on a 16:9 TV. I don't yet know, why the functionality has changed in 3.2. I think "zoom" brings you back to the last menu you were in. However, I believe that's redundant with the "Moxi" buttonzoom is a toggle. It moves between full-screen TV and the last state of the menu. There are just two states. MOXI has a different behavior, as you've documented in your FAQ. With MOXI, if you're in the menu, but not on channels, you will home back to channels.

joe221
07-12-05, 12:00 PM
With MOXI, if you're in the menu, but not on channels, you will home back to channels.

If you push MOXI twice in a row.

MoxiGuy
07-12-05, 12:30 PM
I think I described it accurately. If you are in the menu but not on channels, one press will take you to channels. If you are watching full screen, but you didn't come from Channels, then two presses will take you to channels.

With zoom... if you are watching full-screen and press twice, you'll be back at full screen.

(you can also use zoom to hide and show ticker)

splinke
07-12-05, 03:59 PM
I'm not sure you're right about this. To my knowledge, we haven't changed or removed any code in the widescreen setting. (If you have set the output to 480i, then HD channels can be affected by widescreen--but then they're not HD anymore. They've been downscaled.) Can we hear from someone with 3.0 and a 4:3 TV?
The issue concerns the Widescreen setting functionality when the Moxi is outputting an HD resolution--not 480i. The people reporting the issue want to be able to use their 4:3 HD displays with an HD signal.

I still have 3.0, and, as I recall, when I have the Video Output set on 720p or 1080i, and then I change the Widescreen setting to "letterbox" or "crop edges," the signal remains in HD, but the appearance of the picture changes to reflect the new setting (note, though, that I have a 16:9 display). Under 3.2, the people reporting the issue say that changing the Widescreen setting does not change the appearance of the picture when the Moxi is outputting HD.

That said, I am forced to make a lot of assumptions, since I do not have 3.2 or a 4:3 set. I'm not even sure how the altered HD picture would appear on a 4:3 HD display, and perhaps the people making the reports are confused. At least one person with a 4:3 Sony figured out later that his set does work. However, there are reports of an Advent and a Toshiba display that do not work, and the Toshiba owner says that he had an RCA that behaved differently, and the Advent owner says that it used to work under 3.0. So, there seems to be something going on here.

Can anybody else with 3.0 confirm that the Widescreen settings work with HD signals, and can anybody with 3.2 confirm that they do not? Alternatively, MoxiGuy, if you could just have them turn 3.2 on for me on Adelphia, I could check myself. :)

zoom is a toggle. It moves between full-screen TV and the last state of the menu. There are just two states. MOXI has a different behavior, as you've documented in your FAQ. With MOXI, if you're in the menu, but not on channels, you will home back to channels.
I think we're all saying the same thing. My point was that when you are watching TV, single-clicks of either the "zoom" or "Moxi" buttons do the same thing--bring up the last menu you had active. In that respect, the "zoom" button could be used for something else while watching TV, such as changing the Widescreen setting. I realize that this won't happen, and most HDTVs have their own method of altering the display, but it is an interesting idea.

Holothurian
07-12-05, 04:33 PM
Hello all!

I've had my Moxi for a bit over 6 months now and I still love it, it's the only thing keeping me from switching to Dish. However, I've lost my program guide 3 times now. I did the trigger stuff and the box reset and that didn't help. Each time I've called Adelphia and they tried this and that but eventually said that a tech would need to come out and look at the box because "everything is fine on our end", and each time 2 days before the tech comes out the guide returns and I cancel the service call, but I've gone 2-3 weeks without a guide during the waiting period. I find it a bit odd that each time 2 days before the tech is supposed to come out the problem has fixed its self. So I'm wondering:

1. Is there really something wrong with my box? Should I have a tech look at it?
2. Before assigning a tech to the job do they then REALLY look at my account, find something wrong, say "Opps", flip a switch and fix it? If so what can I ask the CS rep to try or look at the next time it goes out?
3. How long does it take for a guide update? I've been told a wide range of times, from 10 minutes to 48 hours.
4. How often do the guide updates take place?
5. I've also read that the triggers do nothing unless something is scheduled to be triggered. Is that true? Is there anything at all I can do when the guide goes out?
6. Why is it that the CS reps at night seem to know so much more about the Moxi than the reps during the day?

Thanks!

splinke
07-12-05, 05:17 PM
...I've lost my program guide 3 times now...
The guide problem you describe sounds like either a "de-provisioning" or "signal level" issue. I recommend reading the Troubleshooting sections of my SPL Moxi FAQ (http://users.adelphia.net/~ksoltmann/SPLMoxiFAQ.htm) for more information. Given your repeated problems, though, you should seriously consider having a tech come out if you can't figure out the problem yourself.

The guide should update every night in the early morning hours, and it should only take a few minutes (although if it has not been receiving information for awhile, it is possible that it might take a bit longer). It is the software update trigger that requires pre-authorization. The guide update trigger may work all the time.

Holothurian
07-12-05, 07:17 PM
splinke,

Thanks for the help, I'll run the cable modem connectivity tests when I loose the guide again (which should be sometime in late September :) ). At the moment all my specs look ok: Status Value: 12 – operational, downstream power -10dBmV, Signal to Noise 328 db. I have the 1 Ghz splitters in place already. Great FAQ! I should have looked there first.

jasonfive
07-12-05, 08:18 PM
Holothurian,

I had the same problem twice before. The first time they gave me a new box. The second time, the tech took a closer look a figured it was signal degradation. I had the line split a few times before it got to my MOXI box. They re-wired my whole house and gave each room its own line and they put an amplified splitter in the garage (where the line comes in). Everythings been fine since.

xact
07-12-05, 09:43 PM
The issue concerns the Widescreen setting functionality when the Moxi is outputting an HD resolution--not 480i. The people reporting the issue want to be able to use their 4:3 HD displays with an HD signal.

I still have 3.0, and, as I recall, when I have the Video Output set on 720p or 1080i, and then I change the Widescreen setting to "letterbox" or "crop edges," the signal remains in HD, but the appearance of the picture changes to reflect the new setting (note, though, that I have a 16:9 display). Under 3.2, the people reporting the issue say that changing the Widescreen setting does not change the appearance of the picture when the Moxi is outputting HD.

That said, I am forced to make a lot of assumptions, since I do not have 3.2 or a 4:3 set. I'm not even sure how the altered HD picture would appear on a 4:3 HD display, and perhaps the people making the reports are confused. At least one person with a 4:3 Sony figured out later that his set does work. However, there are reports of an Advent and a Toshiba display that do not work, and the Toshiba owner says that he had an RCA that behaved differently, and the Advent owner says that it used to work under 3.0. So, there seems to be something going on here.
splinke - I think you have a perfect grasp of the situation. I never had v3.0 (started with v3.2 out of the box), but from what I've read about v3.0 and experienced with v3.2 - you seem to be absolutely correct.

With regards to the Zoom functionality; as-is, it just seems marginally useful and sort of confusing... I like my idea better. ;)

Old^Style
07-13-05, 02:11 AM
First off i still have 3.0. Tonight I started watching Rescue ME about 20 min after it started recording, so i started watching it going to the recorded shows, and since the show was still recording while i was watching to it, i caught up to it before the show ended, and when ever it would catch up to the end, where it should be "live" it would jump over to the previous channel i was watching live. but when i would hit the rewind button it would jump back to the recorded. but if i used the replay button it would only go back to where the moxi jumped to the live channel. I hope this is clear, it probably is not though.

splinke
07-13-05, 02:38 AM
... so i started watching it going to the recorded shows, and since the show was still recording while i was watching to it, i caught up to it before the show ended, and when ever it would catch up to the end, where it should be "live" it would jump over to the previous channel i was watching live...
Your explanation makes sense. This sounds like the "fast forward tuner swap" bug (see the Bugs section of the FAQ (http://users.adelphia.net/~ksoltmann/SPLMoxiFAQ.htm). I'm not sure whether it is fixed in v3.2 (it is not mentioned anywhere in the release notes).

dispatcher_21
07-13-05, 10:49 AM
Well, my severe pixelation problem seems to be resolved. The head end tech came over and put a thing on the line (amp? one end connects to end of coax and other end into the box, its about 3 inches long and the diameter of a pencil). Since then, I have had no problems. He said that he talked to other techs and it was discussed that what is considered proper signal level changes from area to area depending on several factors. Who knows what those factors are, I just hope that this really does fix it for good. So far so good. If I can just get them to ease up on the compression now.

Old^Style
07-13-05, 11:53 AM
Your explanation makes sense. This sounds like the "fast forward tuner swap" bug (see the Bugs section of the FAQ (http://users.adelphia.net/~ksoltmann/SPLMoxiFAQ.htm). I'm not sure whether it is fixed in v3.2 (it is not mentioned anywhere in the release notes).


That was sort of the issue, only i was recording only one show at the time (rescue me, the one i was watching), and the replay button would not take me back, only the rewind button would. But it would seem to me it is a related to that bug.

J.R.1234
07-13-05, 07:19 PM
Well, here we go. Charter here in St. Louis switched SoapNet and The Hallmark Channel to channels 130 and 129. The guide does not comme up for either channel. I called ealier today, and the guy, Steve that I talked to said he sent a signal and it should be fine in 30 minutes. Well, it's 6pm and still no guide for those channels. I call again, and after waiting 20 minutes to get through, finally get a guy who told me that it's a problem with Digeo, and that the guide information won't be available FOR ONE WEEK!! I now have to keep taking my VCR into the other room just to tape Dallas because someone screwed up big time, and from the voices of the other techs in the backround, everyone here in St. Louis must be having the same problem.

Hopefully when they switch the rest over they won't have these problems. Why didn't Charter just leave it where it was?

cableric
07-13-05, 07:36 PM
Well, here we go. Charter here in St. Louis switched SoapNet and The Hallmark Channel to channels 130 and 129. The guide does not comme up for either channel. I called ealier today, and the guy, Steve that I talked to said he sent a signal and it should be fine in 30 minutes. Well, it's 6pm and still no guide for those channels. I call again, and after waiting 20 minutes to get through, finally get a guy who told me that it's a problem with Digeo, and that the guide information won't be available FOR ONE WEEK!! I now have to keep taking my VCR into the other room just to tape Dallas because someone screwed up big time, and from the voices of the other techs in the backround, everyone here in St. Louis must be having the same problem.

Hopefully when they switch the rest over they won't have these problems. Why didn't Charter just leave it where it was?

Dallas? Seriously? I'll tell you right now who shot JR and save you the trouble.

J.R.1234
07-13-05, 07:39 PM
I grew up on it. And, it's right in the middle of it's best season. I'm just glad they didn't switch Sci-Fi. If ther screwed up my recording of Battlestar Galactica this Friday, I would hand that box back in.

Dallas was great. Dynasty was the silly one. :)

joe221
07-13-05, 08:11 PM
I grew up on it. And, it's right in the middle of it's best season. I'm just glad they didn't switch Sci-Fi. If ther screwed up my recording of Battlestar Galactica this Friday, I would hand that box back in.

Dallas was great. Dynasty was the silly one. :)

Hence your "name"?

J.R.1234
07-13-05, 08:19 PM
Exactly! :)

joe221
07-13-05, 10:25 PM
New "Fun With Moxi" tonight. I was watching a show on KCET-HD (PBS) on the Moxi. It was digitizing terribly. The other HD channel Discovery HDT was fine. So I checked KCET through my cable card, no problems, and OTA no problems. Only the Moxi was unwatchable. :confused:

DVR_Shopper
07-14-05, 12:59 AM
Dumb question time - I've got a new Moxi box from Adelphia in SoCal (Ventura County) and I assume I am running software ver 3.0. I read the Moxi FAQ and would like to get into the OSD to view things like remaining disk space and CPU temp, etc. Per the FAQ I held down Menu and OK buttons on the front of the unit and after 4 seconds it did go to the OSD menu, but as soon as I let go it closed the OSD and went back to the normal Moxi Menu.

How do I keep it in the OSD long enough to access one of the sub menus?

Comment: lot of great features in this DVR, but one thing I strongly dislike is the lack of a full grid-style guide - the channel list is very unusable compared to the old Starsight guide.

goonly
07-14-05, 01:30 AM
SLOW MOTION NEEDED

I don't believe there is any way to watch a MOXI recorded program in slow motion nor frame-by-frame. The closest thing that I can figure out to replicate slow motion is to rapidly and repeatedly hit the || (Pause) button. However, my finger speed limits me to 1/2 second intervals when I do this (not good enough for some sports plays). Does anyone know a better solution? Is there any plan to add this functionality in the future?

jefe noche
07-14-05, 02:58 AM
When will Adelphia in So. Cal. have DVI capablility?

Anyone?

Is it getting cooler in hell?

MoxiGuy
07-14-05, 04:00 AM
goonly--I'll pass along to the product teams your request for slo mo and frame advance. Meantime, just hold down the pause button--it repeats on its own. Not an ideal solution, but better than risking carpal tunnel syndrome with multiple rapid presses.

jefe--temperature dropping rapidly. I predict ice before august. (but my track record on these weather predictions is pretty shabby)

mvpgoblue
07-14-05, 08:01 AM
Your explanation makes sense. This sounds like the "fast forward tuner swap" bug (see the Bugs section of the FAQ (http://users.adelphia.net/~ksoltmann/SPLMoxiFAQ.htm). I'm not sure whether it is fixed in v3.2 (it is not mentioned anywhere in the release notes).

I surely don't know in what versions the bug exists, but my experience is that I never saw the bug in 3.0 and have experienced it one (very weird) time, detailed earlier in the thread, with v 3.2.

Re: the discussion prior on the functionality of the MOXI button (and others)... This is just further confirmation that discreet remote codes would be a welcome addition for remote hackers out there.

J.R.1234
07-14-05, 10:01 AM
The guide for SoapNet and Hallmark came back this morning. For once, Charter actually came through in a reasonable amount of time.

Old^Style
07-14-05, 01:01 PM
temperature dropping rapidly. I predict ice before august. (but my track record on these weather predictions is pretty shabby)

I take it you are not allowed to tell us a date about adelphias release. but the weather analogies is nice.

Geeze80
07-14-05, 01:21 PM
Well, here we go. Charter here in St. Louis switched SoapNet and The Hallmark Channel to channels 130 and 129. The guide does not comme up for either channel. I called ealier today, and the guy, Steve that I talked to said he sent a signal and it should be fine in 30 minutes. Well, it's 6pm and still no guide for those channels. I call again, and after waiting 20 minutes to get through, finally get a guy who told me that it's a problem with Digeo, and that the guide information won't be available FOR ONE WEEK!! I now have to keep taking my VCR into the other room just to tape Dallas because someone screwed up big time, and from the voices of the other techs in the backround, everyone here in St. Louis must be having the same problem.

Hopefully when they switch the rest over they won't have these problems. Why didn't Charter just leave it where it was?

According to the last Charter bill, they were moving the 2 channels to make them digital but now they're in the family/information tier instead of expanded basic lineup.

MoxiGuy
07-14-05, 02:58 PM
I take it you are not allowed to tell us a date about adelphias release. but the weather analogies is nice. It's not a question of being allowed. It's two things. 1. courtesy. This is Adelphia's announcement to make, not mine. 2. ignorance. I don't know a firm date. I'm just guessing. (but my guess is based on a tiny bit of information. I could still be far off)

Old^Style
07-14-05, 03:21 PM
It's not a question of being allowed. It's two things. 1. courtesy. This is Adelphia's announcement to make, not mine. 2. ignorance. I don't know a firm date. I'm just guessing. (but my guess is based on a tiny bit of information. I could still be far off)


Well thanks for the information, it is greatly appreciated.

J.R.1234
07-14-05, 04:48 PM
According to the last Charter bill, they were moving the 2 channels to make them digital but now they're in the family/information tier instead of expanded basic lineup.
I don't mind them getting moved, I lust hate that the guide was lost for a day. ESPN also looks like it was switched over, and still is at the same channel.

marky2306
07-14-05, 06:01 PM
I don't mind them getting moved, I lust hate that the guide was lost for a day. ESPN also looks like it was switched over, and still is at the same channel.


They moved SoapNet and Hallmark channel the the Digital Fam and Info tier to make room for the simultrans.

Mark

ironwill
07-15-05, 02:00 PM
On several occasions since my upgrade to 3.2 I have watched a recorded program in full and once it ended it asks to 'Keep' or 'Delete'. I can't remember if this depended on what I selected, but when I would get returned to live TV the entire Moxi menu is transparent and the TV picture takes up the entire screen. No resizing of the picture to the upper right corner. I like this little quirk (feature) a great deal, just wish I could set it up to happen every time. Has anyone else noticed this?

Also, I found during the HR Derby Monday night, that Moxi was buffering 2 different HD channels although neither one was being recorded. I was able to jump back and forth between these channels and rewind and ff for up to 30 or 45 minutes on both HD programs. I thought the MOXI only buffered the channel it is displaying, but apparently not.

MoxiGuy, how about asking or passing along the request to control both tuners independently and also set the menu to transparent if so desired.

Thanks!

blackcap93
07-15-05, 03:53 PM
The bug where programming on certain channels can be fast-forwarded at only one speed hasn't completely gone away yet.

This bug with Discovery digital channels and iNDEMAND has been fixed, but the problem remains with NFL Network programming.

Geeze80
07-15-05, 04:35 PM
I've had channels disappear for no reason. When I check the channel guide the channel isn't there either. I have to reboot the moxi box to get the channel back. It's a pain to do this everytime a channel goes away. I guess a call to Charter will be the next step because it's a consistent problem. I didn't know if anybody else had this problem.

marky2306
07-15-05, 04:49 PM
I've had channels disappear for no reason. When I check the channel guide the channel isn't there either. I have to reboot the moxi box to get the channel back. It's a pain to do this everytime a channel goes away. I guess a call to Charter will be the next step because it's a consistent problem. I didn't know if anybody else had this problem.


I had this same problem as well. I work for Charter and e-mailed my advanced services team about the issue. I have received a response stating that they are working on a fix for this issue.

Mark

markt170
07-15-05, 07:09 PM
Thanks for the weather report, MoxiGuy. As for the courtesy you extend to Adelphia to let them "make their own announcement," believe me, they won't even make an announcement. Why? Because almost no one at that company knows what the heck we're talking about! This is based on my speaking with installers, CSR's who barely know what a dvr is.

MoxiGuy
07-15-05, 08:28 PM
Thanks for the weather report, MoxiGuy. As for the courtesy you extend to Adelphia to let them "make their own announcement," believe me, they won't even make an announcement.Prediction: They will make an announcement. It will be on their website. And I will post a URL here.

kelliot
07-15-05, 08:35 PM
I had this same problem as well. I work for Charter and e-mailed my advanced services team about the issue. I have received a response stating that they are working on a fix for this issue.

Mark

I'm still waiting for the VOD they announced would be available over 1 month ago.

joe221
07-15-05, 09:50 PM
Prediction: They will make an announcement. It will be on their website. And I will post a URL here.

Getting faint....turning blue....help me....Ahhhh. I remember now. someone said NOT to hold your breath. My mistake! :p

New2DVR
07-16-05, 12:24 AM
I live in Vancouver WA. A Charter call center is located here, but Comcast is the cable company I must use. I pay $93.95 for expanded basic/HSI only. If charter was available here I could have everything,basic,expanded basic, family, sports & movie tiers , HBO/CINIMAX, Starz Superpak w/a Moxie for only about $30 more. I'v tried to get Comcast to match Charter.....no deal.
Those of you who live where Charter is available......can I come to visit?

Old^Style
07-16-05, 02:25 AM
I live in Vancouver WA. A Charter call center is located here, but Comcast is the cable company I must use. I pay $93.95 for expanded basic/HSI only. If charter was available here I could have everything, basic, expanded basic, family, sports & movie tiers , HBO/CINEMAX, Starz Superpak w/a Moxie for only about $30 more. I'v tried to get Comcast to match Charter.....no deal.
Those of you who live where Charter is available......can I come to visit?

Welcome to the moxi box. I pay about $140 for all regular and digital including HBO, with DVR & all the HDTV channels and Premier HSI (6000/768 or something close to that). so i am happy.


Welcome to America, home of the free enterprise, and expensive ass TV and internet. Oh by the way i have adelphia, in a market soon to be Comcast thanks to that dude that is in jail for the next 15 years.

MoxiGuy
07-16-05, 10:16 AM
Getting faint....turning blue....help me....Ahhhh. I remember now. someone said NOT to hold your breath. My mistake! :p Glad you recovered. You had me worried. I was about to send the paramedics.

joe221
07-16-05, 12:09 PM
Glad you recovered. You had me worried. I was about to send the paramedics.

Thank you... :D

DVR_Shopper
07-16-05, 05:13 PM
MoxiGuy/ALL:

I'm new to the Moxi box (Adelphia, SoCal), and am wondering if two bugs I'm witnessing on a regular basis are known issues that get corrected in a later rev:

Bug #1: sometimes when I am paging up in the channel guide one or more of the channels will be transparent - if I skip up one more page and come back down they reappear.

Bug #2: sometimes when I am paging up in the channel guide (using the +/-Channel buttons that only have the option for up and down) the guide will jump to the sub-channel menu on the right just like I had hit the right arrow button or the OK button.

Question #1 (asked this a couple days ago but no one answered): I would like to get into the OSD to view things like remaining disk space and CPU temp, etc. Per the Moxi FAQ I held down Menu and OK buttons on the front of the unit and after 4 seconds it did go to the OSD menu, but as soon as I let go it closed the OSD and went back to the normal Moxi Menu. How do I keep it in the OSD long enough to access one of the sub menus?

Question #2: I used to have the old StarSight guide on my motorola cable box - the main feature I miss is the ability to see 1.5hrs worth of programming (current plus upcoming shows) for all channels that are on screen (current page - about 8-10 channels worth at a time) - with the Moxi Channel Guide I can only see upcoming shows for the highlighted channel - everything else on that "page" shows the current hour only. If it's 1:57pm it would be nice to be able to slide all channels into the 2:00pm hour so you could see what was coming up one page at a time. Is there any way to do this with the current software?

MoxiGuy
07-16-05, 05:31 PM
DVR_Shopper,

bug 1... I haven't observed that. I'll be on the look out for it. I'll check known bugs as well to see if we are working on it.

bug 2... this bug is fixed in the 3.2 shoftware, the mere mention of which is likely to induce a fit of sarcasm in some members.

queston 1... I suspect that you are not releasing the buttons simultaneously. If you hold down the menu button after you release the OK button, you'll get out of OSD. Try releasing the menu button first and then the OK button.

question 2... looking forward in time across all channels is a feature of software release 4.0, expected later this year. in the current release, and even in 3.2 it's not possible.

Old^Style
07-16-05, 05:37 PM
DVR_Shopper,
bug 2... this bug is fixed in the 3.2 shoftware, the mere mention of which is likely to induce a fit of sarcasm in some members.



3.2, what is that? haha. i could not resist. Know whit 3.2 coming soon for us adelphia, i am looking forward to using my $100 DVI cable i bought when i got the TV. and maybe 720p will work through the DVI. yay for less over-scan!

DVR_Shopper
07-16-05, 05:59 PM
bug 1... I haven't observed that. I'll be on the look out for it. I'll check known bugs as well to see if we are working on it.

"Transparent" may not be the right word - the channels are missing however you can see the empty slot where a channel should be.


bug 2... this bug is fixed in the 3.2 shoftware, the mere mention of which is likely to induce a fit of sarcasm in some members.

Yep - only took 6 minutes for the first response to appear :)


queston 1... I suspect that you are not releasing the buttons simultaneously. If you hold down the menu button after you release the OK button, you'll get out of OSD. Try releasing the menu button first and then the OK button.

Worked Perfect - Thank you!


question 2... looking forward in time across all channels is a feature of software release 4.0, expected later this year. in the current release, and even in 3.2 it's not possible.

In reading through this thread there appears to be some sort of weird Charter-to-Adelphia software release conversion that is akin to the human-to-dog-years conversion. If the rest of the world is due to get 4.0 later this year I suspect that means Adelphia SoCal is due to get it sometime in 2006. :(

Thanks for your help MoxiGuy!! We may not always like the answers but at least there's someone who's responsive that we can ask!

kelliot
07-16-05, 10:51 PM
Glad you recovered. You had me worried. I was about to send the paramedics.

I was going to go on a hunger strike, but I didn't want to starve to death.

joe221
07-16-05, 11:08 PM
I was going to go on a hunger strike, but I didn't want to starve to death.

I SHOULD go on a hunger strike, I need to! :eek:

bobafeet
07-17-05, 03:14 PM
I lost all my hd channels on the Moxi. Charter says there isn't a reported problem, and won't be able to come out for a week! Charter has to have to worst customer service ever. That and they only schedule in 5hr blocks so you pretty much have to take an entire day off of work to get an appointment. I know there are Saturdays but that puts the wait at over 2 weeks. I know this may not be the best place for this rant, but oh well. :mad:

Old^Style
07-17-05, 03:18 PM
I lost all my hd channels on the Moxi. Charter says there isn't a reported problem, and won't be able to come out for a week! Charter has to have to worst customer service ever. That and they only schedule in 5hr blocks so you pretty much have to take an entire day off of work to get an appointment. I know there are Saturdays but that puts the wait at over 2 weeks. I know this may not be the best place for this rant, but oh well. :mad:

Have you tried holding the reset button on the moxi to reset it? Can you type in the channels number to get there?

joe221
07-17-05, 04:03 PM
I lost all my hd channels on the Moxi. Charter says there isn't a reported problem, and won't be able to come out for a week! Charter has to have to worst customer service ever. That and they only schedule in 5hr blocks so you pretty much have to take an entire day off of work to get an appointment. I know there are Saturdays but that puts the wait at over 2 weeks. I know this may not be the best place for this rant, but oh well. :mad:


Or unplug it and replug it in? Or just use a hammer and say that's what the CSR told you to use while you wait? :rolleyes:

Old^Style
07-17-05, 04:40 PM
Or unplug it and replug it in? Or just use a hammer and say that's what the CSR told you to use while you wait? :rolleyes:


Actually i prefer dropping it off a 10 story building to get it to work.

joe221
07-17-05, 06:03 PM
Actually i prefer dropping it off a 10 story building to get it to work.


I haven't tried that yet! Let me try... 1 sec I'll be back...

(Time passes)...Boom!...

WOW!! You're right, that's much better now! :D

Thanks, Old^Style!

mtndave
07-17-05, 09:21 PM
I have been having some problems with my Moxi (Charter in Southern Oregon) since I had it installed in my new house. I am in a new subdivision near a head end and my signal strenght was very high.

The problem I had was that several channels, including all the hi-def channels were pixelating so bad as to be unwatchable. I listed all the channels and gave them to a tech. We are in the middle of a dialog about this.

Well, taking a hint from this board, I installed an 8db attenuator in my line (actuall two splitters in series - I terminated the unused outputs) and now ever channel works perfectly, including the hi-def ones.

Thanks for the help!

elgibby
07-18-05, 11:18 AM
Anyone else on St. Louis Charter missing the new digital TNT (ch 49)?
Started last night, missing from both the Moxi and a digital converter on a separate line. I'm getting an "if you subscribe" screen.
The analog version is fine.

Also, is the 3.2 version getting slower and s..l..o..w..e..r as time goes by?

barry

jokerswild
07-18-05, 11:35 AM
Also, is the 3.2 version getting slower and s..l..o..w..e..r as time goes by?


Yes, I have noticed 3.2 DOES get much slower as time goes by. This is most likely due to a memory leak in the new version I would guess.

Rebooting your Moxi clears out the memory and speeds the menus back up for a while again.

joe221
07-18-05, 11:39 AM
Anyone else on St. Louis Charter missing the new digital TNT (ch 49)?
Started last night, missing from both the Moxi and a digital converter on a separate line. I'm getting an "if you subscribe" screen.
The analog version is fine.

Also, is the 3.2 version getting slower and s..l..o..w..e..r as time goes by?

barry

More to look forward to! :D

dagware
07-18-05, 02:32 PM
I'm new to this forum, and I just got a Moxi on Saturday. I've read through splinke's FAQ and a lot of this thread, but I must admit I didn't read all of it <g>. I have a question regarding the "screen saver" "feature":

I was recording golf on Saturday, and while it was still recording I started watching the recording from the beginning. I paused the recording and went and did something. When I turned it back on, it was "live" and gave away some things I didn't want to know. So I did some surfing and found this thread, and splinke's great FAQ. I learned that this is a "feature" supposedly designed to be a screen saver.

Here's what I'd like to know: Are there any steps I can take to keep this from happening with a show being recorded? I know I'm stuck with it when using the live buffer, but I was hoping there's some sequence of steps that will preserve my location in a recorded program (that may still be recording).

On Sunday I tried pausing the recording and switching the Moxi to another channel, but it didn't do what I was hoping -- unfortunately I can't remember exactly what it did (typical user). At one point I know when I selected "resume" it went to a point in time prior to where I was when I last paused it -- it might have been a place where I paused it previously. I could live with that because it's better than having the ending given away, but I don't remember what steps I took to have this happen.

Anyway, how do other people handle this so they don't get "surprised" by unintentionally seeing the ending?

-Dan

PS: I have software version 3.0 (I'm in So Cal, waiting like everyone else for 3.2).

Old^Style
07-18-05, 02:38 PM
I'm new to this forum, and I just got a Moxi on Saturday. I've read through splinke's FAQ and a lot of this thread, but I must admit I didn't read all of it <g>. I have a question regarding the "screen saver" "feature":

I was recording golf on Saturday, and while it was still recording I started watching the recording from the beginning. I paused the recording and went and did something. When I turned it back on, it was "live" and gave away some things I didn't want to know. So I did some surfing and found this thread, and splinke's great FAQ. I learned that this is a "feature" supposedly designed to be a screen saver.

Here's what I'd like to know: Are there any steps I can take to keep this from happening with a show being recorded? I know I'm stuck with it when using the live buffer, but I was hoping there's some sequence of steps that will preserve my location in a recorded program (that may still be recording).

On Sunday I tried pausing the recording and switching the Moxi to another channel, but it didn't do what I was hoping -- unfortunately I can't remember exactly what it did (typical user). At one point I know when I selected "resume" it went to a point in time prior to where I was when I last paused it -- it might have been a place where I paused it previously. I could live with that because it's better than having the ending given away, but I don't remember what steps I took to have this happen.

Anyway, how do other people handle this so they don't get "surprised" by unintentionally seeing the ending?

-Dan

PS: I have software version 3.0 (I'm in So Cal, waiting like everyone else for 3.2).


Somebody else might be able to better answer this, but i hit the stop button, and turn to a different channel. then when i want to continue watching it i go back to recorded programs and hit resume.

MoxiGuy
07-18-05, 02:57 PM
Confirming Old^Style's suggestion. If you stop playback (not just pause), but actually get out of the playback to watch something else, you'll leave a bookmark at the point you stopped. The something else could be a live show on another channel or a different recording. Pick up your golf game with where you left off with "resume."

splinke
07-18-05, 03:07 PM
Yes, I have noticed 3.2 DOES get much slower as time goes by. This is most likely due to a memory leak in the new version I would guess.

Rebooting your Moxi clears out the memory and speeds the menus back up for a while again.
Extrapolating from the more detailed software release notes, it appears that under v3.0, the Moxi automatically reboots itself in the early morning hours every few days, and that under v3.2 these automatic reboots have been reduced to about once per week. This suggests that Digeo may have thought that memory leaks were plugged to the point where less frequent automated reboots were necessary. The fact that rebooting temporarily resolves the issue supports the case that memory leaks are, indeed, causing the menu slow-downs. In that case, a manual reboot every few days may be a decent temporary workaround.

splinke
07-18-05, 03:14 PM
Confirming Old^Style's suggestion. If you stop playback (not just pause), but actually get out of the playback to watch something else, you'll leave a bookmark at the point you stopped. The something else could be a live show on another channel or a different recording. Pick up your golf game with where you left off with "resume."
And, if we've forgotten to do this, we rapidly mute the audio or loudly recite "WE'RE NOT LISTENING!" several times as we activate the Moxi menu and avert our eyes from the video in the upper-right and then navigate to the Recorded TV menu to start it over (no bookmark this way, but you gotta do what you gotta do). :)

I think the Moxi could learn a thing or two from TiVo and ReplayTV about how this and the screen saver strategy are handled. It doesn't seem to be in their priority lists for updates, though. :(