Regarding Slow-downs in 3.2: Thanks for reporting this. We're undertaking a detailed QA pass to verify and quanitify what happens to performance over a two-week period.

Confirming Old^Style's suggestion. If you stop playback (not just pause), but actually get out of the playback to watch something else, you'll leave a bookmark at the point you stopped. The something else could be a live show on another channel or a different recording. Pick up your golf game with where you left off with "resume."

OK, I get it now. Use "Stop" to place a bookmark which is later accessible via "Resume". Cool, thanks!

-Dan

And, if we've forgotten to do this, we rapidly mute the audio or loudly recite "WE'RE NOT LISTENING!" several times as we activate the Moxi menu and avert our eyes from the video in the upper-right and then navigate to the Recorded TV menu to start it over (no bookmark this way, but you gotta do what you gotta do). :)

I think the Moxi could learn a thing or two from TiVo and ReplayTV about how this and the screen saver strategy are handled. It doesn't seem to be in their priority lists for updates, though. :(

LOL! I use the Axel Foley method of saying "La la la la..." really loud.

With respect to the ReplayTV, I have one of the older ReplayTV devices. I learned a long time ago that if you turn on the ReplayTV while it is recording a show, it may automatically show you the current position in the show. My solution for this was to make sure that after I set up the recording, I start watching a different recorded show and Pause it. This way when I turn the ReplayTV back on, it shows the paused show and not the other one (if that makes sense).

Anyway, thanks to everyone for their help.

splinke, if the part about the Stop button creating a Bookmark isn't in your fantastic FAQ, you might consider adding it. The term "Bookmark" really helped me understand what was happening when I press Stop.

Speaking of your FAQ: When I did my initial surfing on Saturday to find out what was happening, your FAQ was like a gift from the gods. I kept telling my wife "THIS is why the Internet is so great!" After the cable guys left and I still didn't have any cable guide info, I started to wonder if there was some way to force the channel info to download (like you can with the ReplayTV). Of course, your FAQ told me exactly how to do it and it wasn't long before I had everything downloaded.

I wonder why the installers didn't force the download themselves? They told me to make sure I waited 24-48 hours for the channel info to download. They told me about a guy why refused to wait that long and got them to install a new Moxi, only to have to wait another 24 hours for the channel info. They really should start it themselves... <End Digression>

Anyway, thanks for all the hard work!

-Dan

I wonder why the installers didn't force the download themselves? They told me to make sure I waited 24-48 hours for the channel info to download.
-DanThe download is very fast. I agree that the installer should get it done for you. I'll ask around about this.

...splinke, if the part about the Stop button creating a Bookmark isn't in your fantastic FAQ, you might consider adding it...
Good idea. I will endeavor to add it to the FAQ (http://users.adelphia.net/~ksoltmann/SPLMoxiFAQ.htm) the next time I update it. I am happy to hear that you found it useful--thanks for letting me know.

The download is very fast. I agree that the installer should get it done for you. I'll ask around about this.


I know the three different times the techs came to originally install/swap boxes, both times they sat there waited till the guide loaded.

I see all the digital updates for Charter all over the country, but instead of digital updates and more HD channels. I get some crap channel called Logo :rolleyes: , what the heck is that, has anyone heard of it ? DiscoveryHD would be nice or ABC, CBS, NBC for that manner. Well I guess I could still have 3.0 :D

I see all the digital updates for Charter all over the country, but instead of digital updates and more HD channels. I get some crap channel called Logo :rolleyes: , what the heck is that, has anyone heard of it ? DiscoveryHD would be nice or ABC, CBS, NBC for that manner. Well I guess I could still have 3.0 :D

I just found out Logo is a Gay channel. Adelphia added it recently on a channel reshuffle. At least they could have given us Bravo-HD, but noooooo. If it's gotta be Gay, why not at least in HD???

At least they could have given us Bravo-HD, but noooooo. If it's gotta be Gay, why not at least in HD???I know you're kidding, but Bravo-HD is no more...Universal HD (http://www.universalhd.com/) has taken its place.

I know you're kidding, but Bravo-HD is no more...Universal HD (http://www.universalhd.com/) has taken its place.

Doesn't really matter. We DON'T have that one either! ;)

Damn that has a nice line up though & replaying the Summer Olympics from 04!

"LOGO" is a gay and lesbian channel.
The following comes from the "about logo" page located at logoonline.com (http://www.logoonline.com)

Welcome to Logo!

For the first time ever, Gay America has a home on television. On Logo you will see more than 200 lesbian and gay films, an ongoing documentary series, newscasts tailored for a gay and lesbian audience and quality original shows and specials.

DVR_Shopper,

bug 1... I haven't observed that. I'll be on the look out for it. I'll check known bugs as well to see if we are working on it.


I have exactly the same problem. Occasionally, there are blanks in the channel line up. If i go a page past it, then scroll back down and they show up.

I think it might be because some of the channels didn't have the channel logo to display.

LOL! I use the Axel Foley method of saying "La la la la..." really loud.

Or to be more specific, "La la la la, I am not listening to Jeffrey.."

Too funny. At the end of shows we watch regularly, I HATE watching the preview for the next week's episode whereas my wife insists upon it. As a result, I'm often plugging my ears with my eyes closed while humming as my wife watches the previews.

For shows I know I'm going to watch (and sometimes even for movies I plan to see) the previews drive me nuts. And the "media blackout" cocoon that I put myself in if I'm unable to see a Michigan football game live is legendary.

For this reason, the TiVo trick that was alluded to is a great feature. To elaborate, if you either hit the TiVo button before turning on your TV, or set your remote start-up macro so that the TiVo screen comes up first, then you'll never accidentally see part of a live broadcast you plan on catching up to live.

Still we've come a long way from this scenario from one Michigan-Notre Dame game: We got home from a kid's soccer game about 30 or 45 minutes after the M-ND game started. I had put in a video tape before we left. When we got home, I took a second video tape upstairs, popped out the first one, and popped in the second and started recording again. Watching the first tapedownstairs, we were able to skip through commercials and start to catch up to the live broadcast. When the first tape ran out, I rewound it, ran upstairs, swapped the tapes again and started watching on the second tape. After a few exchanges, we caught up to the live broadcast during half-time.

DVR nirvana for me is catching up to a live broadcast with about 3 seconds to go in the last commercial break of an episode. Every time I reach this Zen-like state, I think back fondly on my video tape time shifting. Isn't the 21st century grand?

DVR_Shopper and jasonfive:
Just to be sure I'm reporting this correctly. Do the missing channels come up when scrolling with the up or down arrow, or when paging with the channel up and down control, or both?

MoxiGuy

In the can't have everything department: One of the big differences between the TiVo and Moxi interfaces is the fact that TiVo takes you away from TV when you are browsing the menu, while Moxi keeps TV going up in the corner. For the most part, we're getting a lot of positive feedback that people prefer the way we do things. But when you are trying to avoid knowing the current state of a live game, going away from TV entirely provides you a "safer" path to your list of recordings.

In the can't have everything department: One of the big differences between the TiVo and Moxi interfaces is the fact that TiVo takes you away from TV when you are browsing the menu, while Moxi keeps TV going up in the corner. For the most part, we're getting a lot of positive feedback that people prefer the way we do things. But when you are trying to avoid knowing the current state of a live game, going away from TV entirely provides you a "safer" path to your list of recordings.

For me, I'd like this as an option that is easily turned off and on. But that's just my opinion.

-Dan

Or to be more specific, "La la la la, I am not listening to Jeffrey.." ...

LOL! I'm with you all the way. For example, with last weekend's British Open, I called a friend of mine and before I even said "Hello" I said "DON'T TELL ME ANYTHING!" He understood completely, since he has a ReplayTV.

Yes, I LOVE being able to watch something that is currently recording. And yes, getting to Live right at the end is cool. If I get to Live too early, I go watch something else and then come back later.

-Dan

I called and asked Adelphia when I might expect VOD on my Moxi device like my other digital cable box. Figuring this is a good way to see if/when 3.2 will be pushed. She said they just were given memos on this and was told that if she zapped me it would force the upgrade. She did and of course nothing changed. But, the fact that memos are currently circulating in the customer service department, should be a good thing.

I guess I'm in the mix with all of you new (and old) users... They installed my Motorola Moxi box yesterday:

- No DVI connectivity (or should I say, "not activated") - cable guy installer said he tested the DVI connection on the box and said it was running fine and that it was my DVI-D cable that was faulty... HAHHAHHAHAHA!!! Yeah, sure kid... I'll let Monster Cable know that they sold me a defective DVI-D cable (needless to say that it has been running fine with the other HD Motorola Cable Box for the past 8 months)...

- No VOD (I thought this is why I upgraded my cable box)
- Version 3.0 (3.2 release date has not been uploaded and no determination of when it will take place)

All-in-all, I'd say i'm pretty damn dissappointed, to say the least... I haven't tried the DVR yet, but I've got something scheduled to tape tonight (Discovery Channel's Shark Week)... And to add fuel to the fire, I wish Adelphia would get off it's ass and add Discovery HD to the channel line... My brother-in-law lives 15 miles away and he's got Discovery HD, among other HD channels, in his Adelphia cable subscription... Where as we don't...

Sorry to say, especially to Moxiguy, I think I'll send back this unit back and get the regular HD Motorola box... At least I know that the stuff I really want (DVI connectivity and a working VOD) will be readily available to me...

Unless, of course, Moxiguy has the power to "activate" both the DVI connection and VOD feature?! Moxiguy?! :rolleyes: Hehhehehee... Sorry, didn't mean to put ya on the spot, Moxiguy!!!

Anyhoot, thanks for letting me vent and I wish each and everyone of you God Speed in getting your Moxi boxes up and running... Perhaps in the future, when the Moxi box is stable and functioning, I will rejoin you "elite" individuals and enjoy the Moxi experience to its fullest!!! Thanks everyone....

Sincerely,
Air B :)

Air B - We all feel your pain. But wait a week and see if 3.2 gets pushed out. I can feel in the Force that it is coming soon. (OK, I believe in Santa Clause also.)

Seriously though, don't give up so quick. Give yourself some time to let the blood pressure go down first <g>. That usually helps for me, at least the few times I actually wait long enough for it to go down! :eek:

-Dan

Ok Dan... With that I'll stick with the game... Can you and Joe hold my hand as we go through this... Hehhehheheh... :D I hope v3.2 is worth the wait...

- Air B :D

I'm not going to hold your hand, but I'll empathisize with you. How's that?

-Dan

I'm in northern michigan. I have always noticed that tbs sound is mono on my moxi. Anybody else have this? And thank god for being able to take that pesky logo channel out of my lineup. Maybe if that community would move all their crappy unfunny sitcoms and other shows to one channel that would make sense.

Air B - We all feel your pain. But wait a week and see if 3.2 gets pushed out. I can feel in the Force that it is coming soon. (OK, I believe in Santa Clause also.)

-Dan

How about the Tooth Fairy? :confused:

Ok Dan... With that I'll stick with the game... Can you and Joe hold my hand as we go through this... Hehhehheheh... :D I hope v3.2 is worth the wait...

- Air B :D

Soooo, we can all hold hands and watch the Logo channel? Is that what I'm hearing? :eek:
Not that there's anything wrong with that!

Well we can all find the tooth fairy on the Logo channel.

Charter in Cleveland, TN recently started offering HD. Since I have a FP home theater, I resisted the Moxi until HD was available. I have two ReplayTVs networked in the house. The Moxi replaced one of them in the Home Theater.

I'm still learning about the Moxi but so far I am disappointed in the HD picture. It is connected by component cables to my projector (Sanyo PLV70) and the projector is set to AUTO for resolution. When the Moxi is set to 480i, the picture in HD is good but not great. I would expect that. However, when I set it to 720P or 1080i, the picture is terrible.

The picture obviously has a higher resolution but there are also shadows around the edges of objects. The shadows appear to be exactly like you would experience with another signal coming over an antenna input. They extend only a short distance beyond the edges of objects but it makes the picture unwatchable. Switching back to 480i corrects the problem.

The Moxi was set to 480i as the default when the tech set it up and he left before I started digging around the menus and discovered the resolution setting.

If anyone has suggestions on how to fix this, I would GREATLY appreciate them!!

Doug,
Have you tried changing the PLV70 from Auto to 1080i and setting the Moxi to 1080i? The projector may need some tweeking. Also go to the settings on the moxi and see what your "widescreen" choices are. It defaults to 4:3 letterbox unless you change it. I believe your projector will be ok with 16:9? The box could be bad. It happens. Nice projector!
What happens when you send a 480P signal from your DVD to the projector? Do you see the shadows or is the picture ok?

Have you tried changing the PLV70 from Auto to 1080i and setting the Moxi to 1080i? ?
Yes, and the results are the same.

Also go to the settings on the moxi and see what your "widescreen" choices are.
They are set to widescreen

The box could be bad. It happens.
I really hope that is the problem if it is not a simple adjustment. Right now I'm pretty disapointed with the picture.

Nice projector!
Thanks!! We absolutely love it! We were on vacation in Panama City Beach Florida a few weeks ago and went to a movie theater for the first time in about 2 years. BOY, were we shocked! The PQ was terrible and somebody's cell phone kept ringing. They didn't answer but it kept ringing.

What happens when you send a 480P signal from your DVD to the projector? Do you see the shadows or is the picture ok?
I'm still using a BRAVO DVD player. Before I was able to tweak it for near pixel to pixel resolution, I ran tried it in both 720p and 1080i and the picture was fine.

Since pictures are worth a zillion words, I have attached photos at each resolution. 720p is by far the worst but 1080i is not watchable.

Unless someone here has other ideas over the next couple of days, I guess I'll have to call and get a tech to come out and swap boxes. :(

originally posted by.DougSmith911...Charter in Cleveland, TN recently started offering HD. Since I have a FP home theater, I resisted the Moxi until HD was available. I have two ReplayTVs networked in the house. The Moxi replaced one of them in the Home Theater

Doug'

I don't know if this will help, but if you have other products in your home thru Charter and if the moxie box is not listed under the "A" outlet under Account Equiptment in their billing system, you will experience conflicts with your service. Seems too simple of a fix, but worth checking into.

I don't know if this will help, but if you have other products in your home thru Charter and if the moxie box is not listed under the "A" outlet under Account Equiptment in their billing system, you will experience conflicts with your service. Seems too simple of a fix, but worth checking into.

Thanks for the suggestion but the Moxie is the only piece of equipment I have through Charter. The Replays are stand alone DVRs that they are not even aware of.

Hi everyone, this is my first post here, but i have been reading the moxi forum for quite a while. I would like to thank Moxiguy and all the others here for all the useful information i have found regarding my moxi box and known bugs. I work for Comcast, but live in Charter land and we use the DCT6412 at comcast as a DVR. I can definately say that regardless of the bugs, i would take the moxi over a 6412 any day. The user interface is amazing compared to a 6412, and i dont know about everyone elses reception on analog, but from what i have seen overall the 9012 has much better analog PQ than a 6412 when set up correctly. And if anyone here reads any 6412 forums, it has its known bugs as well....Recording problems, reception issues, overheating (due to lack of active cooling) and therefore increased rate of failuer, etc.... also Charter has done a rather exceptional job informing subs when an update is coming, whereas comcast cant even tell us techs. So i feel great being able to participate in this forum and will try to assist in any problem solving that i can.

thx :)

...If anyone has suggestions on how to fix this, I would GREATLY appreciate them!!
These are pretty obvious things that you've most likely already considered, but have you tested the Moxi with the same component cables that you successfully used with your upconverting DVD player (to make sure it is not a problem with the cables). Do you have access to another HD display to which you could attach the Moxi (to see if the problem is specific to your projector)? Have you ever used another Motorola-based HD tuner with your projector (there is a known incompatibility between Motorola HD tuners and some Samsung displays). Otherwise, you'll probably just have to try another Moxi box.

These are pretty obvious things that you've most likely already considered, but have you tested the Moxi with the same component cables that you successfully used with your upconverting DVD player (to make sure it is not a problem with the cables).

Splinke . . . sometimes we need someone to hit us over the head with the obvious. :o

I have not yet tried different cables. I have used these cables a lot but not with a true HD device. I have used them with a DVD player but not an upconverting one. I use the DVI output on the Bravo D1.

I have to go to work now but tonight I will try the cables the tech left behind. I PRAY that is NOT the problem as my component cables are in the wall and ceiling :(

Doug

Unless someone here has other ideas over the next couple of days, I guess I'll have to call and get a tech to come out and swap boxes. :(

Hi Doug,
I am also in Cleveland and had Charter install HD a couple of weeks ago. You may want to have them swap out your Moxi unit. Although I don't have the same TV, I had to tweek the Moxi settings after install in order to display all the resolutions my TV was capable of displaying. That provided an excellent picture for me on the HD channels.

Regards

Soooooo... Is it safe to say that Adelphia subscribers here in SoCal have not gotten the 3.2 version uploaded to their Moxi box yet?

- Air B :mad:

Since pictures are worth a zillion words, I have attached photos at each resolution. 720p is by far the worst but 1080i is not watchable.
Unless someone here has other ideas over the next couple of days, I guess I'll have to call and get a tech to come out and swap boxes. :([/QUOTE]

That is terrible! Sync is way out at 720 and 1080. Unless there is an equipment conflict or bad cables (not as likely) you've got a bad box. These Moxis run hot, make sure it's got enough ventilation, but that wouldn't be the main problem.
Test out the cables and the Moxi with another device other than the projector if possible, as mentioned in another post. Once you get it converged correctly, you're gonna love the HD! Hopefully it's not a problem with the MOT and the proj.

That is terrible! Sync is way out at 720 and 1080. Unless there is an equipment conflict or bad cables (not as likely) you've got a bad box. These Moxis run hot, make sure it's got enough ventilation . . .

Joan . . . thanks for the info! I'll test the cables tonight but they have worked with no problems with other connections so I strongly suspect the box.

I'll post an update after I've checked cables, receiver, etc. to eliminate them.

As for ventilation, it is on the top shelf by itself open on all sides.

I too am hopeful it is not an incompatibility with the projector. I don't think that's the problem because a fair number of us AVSers have the PLV70 and I have not see any reports of this kind of problem before.

I am also in Cleveland and had Charter install HD a couple of weeks ago. . . . I had to tweek the Moxi settings after install in order to display all the resolutions my TV was capable of displaying. That provided an excellent picture for me on the HD channels.

dobbie1 :

HI! I did not realize there were others here on AVS from Cleveland, TN!

Once I connected the cables to my receiver for the tech and we got picture and sound, he was done. . . He was not even sure if the optical digital audio connection was active (It is) and when I asked about the DVI connection, he did not know what it was or if it had HDCP . . . but he did know it was not active.

It was after he left and I started playing with the Moxie that I discovered the settings. I started looking for them because the HD picture I was seeing was not the WOW I was expecting.

For all you still waiting on 3.2 ... Charter rolled out the 3.2 upgrade a month or two ago here. Result: The "passthru" quality of the premium digital SD channels are now firmly in my watchable lineup. Softer and less color depth, but a nice picture. Was worth the wait.

For all you still waiting on 3.2 ... Charter rolled out the 3.2 upgrade a month or two ago here. Result: The "passthru" quality of the premium digital SD channels are now firmly in my watchable lineup. Softer and less color depth, but a nice picture. Was worth the wait.

I'm looking forward to 3.2.......I have no idea what the hell Adelphia is waiting for!!

DVR_Shopper and jasonfive:
Just to be sure I'm reporting this correctly. Do the missing channels come up when scrolling with the up or down arrow, or when paging with the channel up and down control, or both?

MoxiGuy

I'm not sure. I know for sure that it happens with the up/down, but not sure with the paging. It happens rarely, so I don't remember to many specifics about it.

...I use the DVI output on the Bravo D1...
In that case, I would also recommend trying your Bravo DVD player hooked up to your projector through the component connections and trying the HD output settings. In fact, a definitive test would probably be to try both your Moxi and your DVD player with both your "house" component cables and the new component cables (total of four combinations). If the shadow problem occurs with both sets of cables on the Moxi, but does not occur with either set of cables on the DVD player, it's a problem with your Moxi. If the problem occurs on both devices only when they are hooked up with your "house" cables, then you will need to install some new wiring (how long is the run?). If the problem occurs with all four combinations, your projector may have a problem with HD signals coming into its component jacks.

I'm looking forward to 3.2.......I have no idea what the hell Adelphia is waiting for!!

C'mon, don't ya know. They want to get it right "the first time". It's the Adelphia way! :D

C'mon, don't ya know. They want to get it right "the first time". It's the Adelphia way! :D

I can't read these things while I'm eating or drinking. I could choke to death while laughing.

Well, its time to report my eleation and embarassment that my "ghosting" problem on my new Moxie is solved.

My embarassment stems from the fact that Splinke kindly and gently asked if I had tried the most obvius thing . . . test the cables. As soon as I read it and replied that I had not, I just knew it would be that simple after asking for help from you guys! :o

It turned out to be the patch cable from the ceiling connection to the projector. I can't tell you how relieved I was it was not the cable in the wall and ceiling!!!!

Thanks everyone for pitching in and giving me ideas. Now, I can enjoy REAL HD in my Home Theater . . . although after watching CSI in HD, I'm not sure EVERYTING is better in such detail! :eek:

I'm having a problem trying to figure out how to do some wiring involving the Moxi. I'm hoping someone here can help me figure this out.

I have a second TV in the kitchen. I have an RF cable running to it, and I use a video switcher that converts svideo and audio to RF. It works great. Unfortunately, the Moxi only has one set of standard audio output jacks. Since I already use them for my Sony HDTV, I can't quite figure out what’s the best way of sending the audio to the RF switcher.

My Sony has regular audio inputs, and an HDMI input. Once Adelphia So Cal gives us 3.2, is there some way to take the Moxi's DVI output and combine it with one of the SPDIF digital audio outputs so it will work with my HDMI input? If so, then I could use the Moxi's regular audio outputs with the RF switcher. As far as I can tell, the Sony doesn’t have any digital audio inputs, although there are audio inputs next to the HDMI input – not sure what these are for. And oddly enough there’s an Optical Digital audio output – where does it get the digital audio from?

Another thought -- can I just split the audio outputs from the Moxi? Will this degrade the signal too much? Is there some sort of powered splitter I could get?

Anyone got any ideas??

-Dan

I'm having a problem trying to figure out how to do some wiring involving the Moxi. I'm hoping someone here can help me figure this out.

I have a second TV in the kitchen. I have an RF cable running to it, and I use a video switcher that converts svideo and audio to RF. It works great. Unfortunately, the Moxi only has one set of standard audio output jacks. Since I already use them for my Sony HDTV, I can't quite figure out what’s the best way of sending the audio to the RF switcher.

My Sony has regular audio inputs, and an HDMI input. Once Adelphia So Cal gives us 3.2, is there some way to take the Moxi's DVI output and combine it with one of the SPDIF digital audio outputs so it will work with my HDMI input? If so, then I could use the Moxi's regular audio outputs with the RF switcher. As far as I can tell, the Sony doesn’t have any digital audio inputs, although there are audio inputs next to the HDMI input – not sure what these are for. And oddly enough there’s an Optical Digital audio output – where does it get the digital audio from?

Another thought -- can I just split the audio outputs from the Moxi? Will this degrade the signal too much? Is there some sort of powered splitter I could get?

Anyone got any ideas??

-Dan

I would try a simple Y cable splitter for the audio. It should survive the split just fine. Use good cables. Video is a little more touchy but I think you're just taking a different feed for that, right?

I would try a simple Y cable splitter for the audio. It should survive the split just fine. Use good cables. Video is a little more touchy but I think you're just taking a different feed for that, right?

OK, I'll try a Y adapter. And yes, I'm using a different video feed.

Thanks!

-Dan

Well, its time to report my eleation and embarassment that my "ghosting" problem on my new Moxie is solved...
No need to be embarassed. Sometimes when you are too "close" to an issue, an outside perspective can be useful. I'm glad to hear you are enjoying HD again in all of its glory, even if it happens to be high resolution fictional human guts. :)

...As far as I can tell, the Sony doesn’t have any digital audio inputs, although there are audio inputs next to the HDMI input – not sure what these are for. And oddly enough there’s an Optical Digital audio output – where does it get the digital audio from?...
The analog audio inputs next to the HDMI (digital audio and video) input are most likely to allow audio to be associated with digital video when the source cannot deliver digital audio over the HDMI cable (e.g., when the source has a video-only DVI output and a DVI-HDMI adaptor is used to connect it to your TV, such as the Moxi if/when they activate the DVI port).

The presence of a digital audio output on your Sony HD TV indicates that it, like mine, has an integrated digital tuner. The digital audio output allows hookup to a receiver that supports digital multi-channel sound, and it is active when your TV is tuned to a digital channel.

It is interesting to note that, even though many people--even at Sony--apparently think that the digital tuner in the TV only works when you receive HD channels over-the-air with an antenna, mine works with cable TV, too. This should be true of all Sony's (and probably other models) that support CableCards and/or state that they support QAM tuning (the method used by cable TV companies to deliver digital channels, including standard definition digital channels).

In addition, there seems to be an FCC rule that requires the HD versions of local over-the-air channels to be delivered unencrypted on the lowest cable TV tier. Therefore, you should just be able to hook your cable directly to your TV and receive your local HD channels, including digital sound if you hook your digital audio output to a digital receiver. Of course, you don't have DVR capabilities, but it does allow watching a third live HD channel while simultaneously recording two others.

In addition, there seems to be an FCC rule that requires the HD versions of local over-the-air channels to be delivered unencrypted on the lowest cable TV tier. Therefore, you should just be able to hook your cable directly to your TV and receive your local HD channels, including digital sound if you hook your digital audio output to a digital receiver. Of course, you don't have DVR capabilities, but it does allow watching a third live HD channel while simultaneously recording two others.

This is what I've done, and up until yesterday I did indeed get the local HD channels, which show up as channels 2.1, 7.1, etc. However yesterday, these all quit working. I think Adelphia is fiddling with something. I did a new scan for digital channels, and it didn't find them (although I quit after only 5 minutes or so, because the last time it found the local channels that quickly).

I don't know why they're gone, but I actually think I prefer it this way. When I'm channel surfing straight from the cable, I'd rather not wait the few seconds it takes to switch to the HD channels and back. If I find something on one of the local channels I'd like to watch in HD, I can just switch to the Moxi.

Anyway, thanks for your explanation of the digital audio out. I think I get it now. By the way, what do you think of splitting the standard audio from the Moxi using Y adapters?

-Dan

...Anyway, thanks for your explanation of the digital audio out. I think I get it now. By the way, what do you think of splitting the standard audio from the Moxi using Y adapters?...
I think joe221's idea to try a Y-splitter is a good one. You are just feeding two different TV speakers, so a drop in sound quality shouldn't really make a difference. You may want to buy a splitter that would be easy to return, though, as there is an outside chance that the drop in signal level may require you to turn the volume up too much on your TV and/or lead to too much noise.

Regarding the digital tuner in the TV, I would argue that it is better to have direct access to the digital channels. You can always just remove the channels from the surfing list if you don't want to wait while tuning past them, but it is nice that they are available when you want them independent of the Moxi (or any other cable TV company tuner).

I think joe221's idea to try a Y-splitter is a good one. You are just feeding two different TV speakers, so a drop in sound quality shouldn't really make a difference. You may want to buy a splitter that would be easy to return, though, as there is an outside chance that the drop in signal level may require you to turn the volume up too much on your TV and/or lead to too much noise.

Good idea. Thanks.

Regarding the digital tuner in the TV, I would argue that it is better to have direct access to the digital channels. You can always just remove the channels from the surfing list if you don't want to wait while tuning past them, but it is nice that they are available when you want them independent of the Moxi (or any other cable TV company tuner).

When I remove them from the surfing list, I don't think I can access them directly. I don't think I can enter "7.1" from my remote. But I'll see what I can figure out.

Thanks!

-Dan

Hey all - first post although I've been lurking for a while.

I just had a Moxi installed last weekend, and while things are great for the most part, I've been having a few issues with digital and HD programming. Specifically, during certain periods of the day (generally at night), my digital and HD programming gets extremely pixelated, with the video distorted or frozen and the sound following suit. A hard reset solves the problem about half the time.

From reading through splinke's FAQ, it would appear that this is a signal strength issue that I need to take up with Adelphia out here in Socal. FYI, I have separate lines running into my apartment for my Moxi and cable modem (although I split the cable modem line to provide a basic cable source for my Tivo).

Any thoughts / suggestions? Thanks in advance.

Vik

...From reading through splinke's FAQ, it would appear that this is a signal strength issue that I need to take up with Adelphia out here in Socal. FYI, I have separate lines running into my apartment for my Moxi and cable modem (although I split the cable modem line to provide a basic cable source for my Tivo)...
There seem to be a number of people who have trouble with pixilation of HD channels at night. I don't know whether this is a signal level problem, though. Have you checked your signal level when the picture is good and when it is bad at night? Does the level drop? The split on your cable modem line should not affect anything, as it is apparently on a different line than your Moxi. If you determine that the signal level is a problem, a cable technician should check your signal level at the entry point to your house and at your Moxi. It could be a bad level coming in, or you may have a bad cable, or something. If you only have three devices connected, as you described, your level SHOULD be fine.

On a tangent note... For Joe, Dag & Splinke... How long have you guys been waiting for v3.2? Just curious... For me, it's been "A WEEK TOO LONG!!!"

- Air B :(

DVR_Shopper and jasonfive:
Just to be sure I'm reporting this correctly. Do the missing channels come up when scrolling with the up or down arrow, or when paging with the channel up and down control, or both?

MoxiGuy

I've only noticed it when paging up or down. And when you notice a blank spot, if you continue on to the next page then reverse direction they usually reappear when you get back to that block of channels.

On a tangent note... For Joe, Dag & Splinke... How long have you guys been waiting for v3.2? Just curious... For me, it's been "A WEEK TOO LONG!!!"

- Air B :(

It's all been a blur of joy, but I think I came on board in December. :eek:

There seem to be a number of people who have trouble with pixilation of HD channels at night. I don't know whether this is a signal level problem, though. Have you checked your signal level when the picture is good and when it is bad at night? Does the level drop? The split on your cable modem line should not affect anything, as it is apparently on a different line than your Moxi. If you determine that the signal level is a problem, a cable technician should check your signal level at the entry point to your house and at your Moxi. It could be a bad level coming in, or you may have a bad cable, or something. If you only have three devices connected, as you described, your level SHOULD be fine.

Hmm - I'll check the signal level then. Thanks.

On a tangent note... For Joe, Dag & Splinke... How long have you guys been waiting for v3.2? Just curious... For me, it's been "A WEEK TOO LONG!!!"

- Air B :(

I joined the club in September 04. Couldn't stand the SD mode and changed back to the standard HD. Moxiguy said 3.2 would be available by the end of 2004 so I swithed back to MOXI in Jan 05 and have since been waiting ... :mad:

The SD mode is totally unwatchable.

On a tangent note... For Joe, Dag & Splinke... How long have you guys been waiting for v3.2? Just curious... For me, it's been "A WEEK TOO LONG!!!"

- Air B :(

I've been waiting for 4.0 since last September. I got my adelphia bill today. DirecTV is looking more and more attractive, I hope they have some great HD-PVR deals in August.

I've been waiting for 4.0 since last September. I got my adelphia bill today. DirecTV is looking more and more attractive, I hope they have some great HD-PVR deals in August.

Ha HD-DVR deals from Direct TV usually consist of you buying $1000 worth of equipment. Although with there promo right now it is only $700. And don't forget, your not getting true HD anything over satellite. The only true HD you will be getting is over the air programming from your locals.

When my ReplayTV 2020 finally bit the dust last month, after 6 years of valorous service, my wife and I reluctantly called Adelphia cable (here in Los Angeles -- West Valley) to upgrade my cable box to a DVR. I say reluctant because, although I was glad not to have the stupid IR Blaster fail to change channels, I expected the new DVR to have two significant limitations:
1) A bad UI. This was based on my experienced with other cable-box DVRs, particularly my father-in-law’s unit (Cox Cable, San Diego).
2) No 30-second-skip button. This single feature is the reason I originally bought a ReplayTV instead of a Tivo. It is the most-pressed-button on my remote -- more even than select.

I was delighted to turn on my Moxi DVR and see that I was wrong on both counts. The UI is nice to look at and more importantly, very easy to use. It definitely has many features missing from my in-law’s Cox box. And it has a 30-second-skip button!

The second peasant surprise I got was when I logged on to this forum and found a rep from Moxi (Digeo, I guess) monitoring the forum and responding directly to people’s questions. This is a great sign for any tech company.

Anyway, although my experience is positive overall, there are still a few issues with the user interface, at least one of which is serious. So I’m hoping Moxiguy can help. By the way, I realize that some of this has already been covered in this thread. So count this as my vote in favor of some of the changes that follow.

The biggest problem I have is the record series option. I like to record Sportscenter at 11pm. However, with Sportscanter airing multiple times a day, this is impossible. I don’t know how Moxi decides which of the dozen daily Sportscenters to record, but it’s not the one I want. To be useful, a record series option has to treat Sportscenter at 11pm as a different show from Sportscenter at 10pm. ReplayTV did this no problem. Same problem with Simpsons. Iff I set the new episodes on Sunday at 8pm to record, and I don’t watch it shortly thereafter, the episode will be replaced with a new (i.e. repeat) episode from the next afternoon. As it is now I have to set most of my series as single records every day. Help!

A related problem: I decided to turn off the record series for Sportscenter and switch to setting it every day. But I could not find any way to cancel (or, for that matter, change the record options of) an existing series recording setting. Am I missing something? It would be great if the Recorded shows list included all scheduled recording items, even if they have not yet been recorded. (See ReplayTV.)

The second biggest problem is that when I pause, after some length of time it switches to live TV. I gather this is intentional, but it’s a terrible flaw. My 2 and 5-year-old kids almost saw the bloody sword battle in Kill Bill Vol 1 because of this. When I press pause, nothing should happen until I press another key. If you want a screensaver, there are much better ways.

A related issue: When a recorded show is over, the device again returns to live TV (behind the “erase y/n” screen). This effectively eliminates one of the biggest features of a DVR for parents. With my ReplayTV, when a show ended, a blue “ReplayTV” screen appeared. When you try to turn off live TV that children are watching, they scream “No!” But when it’s a logo screen, no problem. I would love love love if there were a user selectable option for what to display when a show is over.

Also, it would be great to be able to set the default record options. The ones that come with it (specifically the “Delete in 2 days” option) are never what I want. I’m hard pressed to imagine when I -- or anyone else, for that matter -- would _ever_ want my DVR to delete a show if I don’t watch it in 2 days. The whole point of a DVR is that I can watch whenever I want. What if I go out of town for a week?

Slow motion would be great. Not sure what button on the remote it could be, though. Maybe if you press fast forward while the show is paused, it would become slow motion.

I’ve noticed a couple of bugs
The channel list sometimes develops holes, but only while moving up one channel at a time with the menu keys. Moving up a page with the “CH” button fixes this, which is only a minor annoyance.

One time, in the middle of playing back a recorded show, suddenly it switched to live TV. At this point, the device would not respond to either the remote or the buttons on the front panel. Restart returned the device to the exact same condition. Had to unplug, which fixed it.

By the way I’m not sure what version of the software I’m using.

Wow -- long post. That’s what happens when a company has somebody monitoring the forums. I hope some of this is useful feedback. And I really hope that it can lead to a solution to the record series problem. That’s really hurting my usability right now.

On a tangent note... For Joe, Dag & Splinke... How long have you guys been waiting for v3.2? Just curious... For me, it's been "A WEEK TOO LONG!!!"

- Air B :(

I'm lucky. I bought my first HDTV a week and a half ago, and got the Moxi last Saturday. So it hasn't been too long.

As far as SD PQ is concerned, when I'm watching live I bypass the Moxi and just use the TV's tuner. When I record SD, I use my ReplayTV. I'm probably going to continue to use my ReplayTV for recording SD (at least the non-digital channels) until it becomes possible to expand the Moxi's recording capacity. That way I leave room for any HD recording I want to do.

To be honest, my biggest disappointment has been the lack of HD programming. I didn't research this before I bought the TV. I would still have bought the TV, because I went from a 40 inch to 60 inch, and DVDs look great. Since I don't go out to the movies, this is my theater. But I still wish there was more HD programming. I'm really surprised that there's not more HD golf (I'm a golf junkie).

I'm kind of used to this, however. I know I'm late to the HDTV game compared to most members of this forum, but we're sill way ahead of most people. I jumped on the DVD bandwagon right from the start, and the fact that we had to wait for titles like Raiders/Indiana Jones, Star Wars, etc. got me used to disappointment. This is just deja vu all over again.

So the fact that the Moxi doesn't work perfectly doesn't faze me too much, because I know they're working on it. If they weren't, *then* I'd be ticked!

-Dan

I think joe221's idea to try a Y-splitter is a good one.

Just an FYI, I got the audio splitter and it works great. Thanks everyone!

I'm so stupid, though. I went to BB to find the Y and they didn't have one. Then I remembered the Radio Shack right next to my house, and not only did they have the Y, they had all the other cables I've been looking for. And good quality cables -- they even have Monster cables if I feel wealthy.

It's funny -- I used to rely on Radio Shack for cables and stuff. I wonder how I forgot about them? :confused: Next time I look there first!

-Dan

When my ReplayTV 2020 finally bit the dust last month, after 6 years of valorous service, my wife and I reluctantly called Adelphia cable (here in Los Angeles -- West Valley)

I have Adelphia in Orange County. Hi, neighbor!

The biggest problem I have is the record series option.

I'm not sure whether this is the biggest problem, but I completely agree that it *is* a problem. When I record a series, I want to be able to record it on specific day(s) at a specific time. ReplayTV handles this great, and I wish the Moxi would handle it like ReplayTV does.

A related problem: I decided to turn off the record series for Sportscenter and switch to setting it every day. But I could not find any way to cancel (or, for that matter, change the record options of) an existing series recording setting.

There's a way to do this. Look in the "Find and Record" menu, and you can change the options for a series you have scheduled to record, and cancel the recording for the entire series.

Also, it would be great to be able to set the default record options.

I agree!!

The ones that come with it (specifically the “Delete in 2 days” option) are never what I want. I’m hard pressed to imagine when I -- or anyone else, for that matter -- would _ever_ want my DVR to delete a show if I don’t watch it in 2 days. The whole point of a DVR is that I can watch whenever I want. What if I go out of town for a week?

It's important to remember that these settings are just guidelines for the Moxi. It won't delete the recorded shows unless it needs the space.

Another feature request for MoxiGuy:

When I'm going through the menus, scrolling sideways, it's really slow because it has to pop up the vertical portion of each menu. I'd prefer it if it didn't pop up the vertical portion until I pressed Enter. That way I could scroll sideways really quickly.


-Dan

Hello everybody. Everything with my Moxi box has worked well until this week. My box will no longer record anything. I have a service request sent to Charter, but I'm just curious if anyone else has had this happen. Thanks.

There's a way to do this. Look in the "Find and Record" menu, and you can change the options for a series you have scheduled to record, and cancel the recording for the entire series.
-Dan

Thanks Dan. That's one problem solved.

Hello everybody. Everything with my Moxi box has worked well until this week. My box will no longer record anything. I have a service request sent to Charter, but I'm just curious if anyone else has had this happen. Thanks.


Do you have any program Guide? If you still have a program guide you probably have a bad box, and you need to call in and have it replaced.

When I'm going through the menus, scrolling sideways, it's really slow because it has to pop up the vertical portion of each menu. I'd prefer it if it didn't pop up the vertical portion until I pressed Enter. That way I could scroll sideways really quickly. Try this: Instead of discrete presses on the left and right arrows, press and hold the arrow when you are scrolling. Moxi enters what we call Turbo Mode. Let up when you want to stop. Works for vertical scrolling too.

Thanks for the detailed post. I'll respond in detail later in the week.

Try this: Instead of discrete presses on the left and right arrows, press and hold the arrow when you are scrolling. Moxi enters what we call Turbo Mode. Let up when you want to stop. Works for vertical scrolling too.

That's what I usually try to do, but it's almost impossible to stop on the right menu item. I usually end up overshooting, and then I have to go back, at which time I run into the slowness again.

When things like this happen, it makes it seem as though the entire UI is unresponsive and slow. A couple of other places where the UI is painfully slow:

1) When adding/removing channels, and trying to scroll through the channels. Turbo mode does not work here, and there's no way to page through quickly, nor is there a way to jump to the channel you want to add or remove.

2) When using the thing that let's you enter letters and numbers. There's no reason in the world why it should be so slow going from one letter to another. It's actually painful.

-Dan

Well, I have read through pretty much all 120 pages of this thread today, and I haven't seen anything about the questions that I have. (There is a summary of the questions at the end if you don't feel like reading all of this.)

By The Way, I'm in CLEVELAND, TN ALSO!!! (So yeah, were using Charter) Hi all from around here!!

First I'd like to say that I've had this box for roughly 3 days now, and it's been great. Clear picture on both HD and non-HD channels. But I have noticed on a few (seemingly random) channels, there is a line going from top of the screen to the bottom. Its a mostly green, but misc colors also in it It's not on all 480i channels, only a few, and then it randomly goes away. I havent seen it on any HD channels either in 720p or 1080i. It's dead center in the screen. It's not a huge problem, because you can't even notice it unless the picture has something dark in the middle of the screen. I've changed cables, and havent noticed any improvement.

I'd also like to find ou how much space I have left on my Hard Drive. I don't see any way of finding this out. Not even an estimated time available for recording. Is there any way to do this?

Also, I am curious to when the USB/Ethernet/and DVI connections will be available. And, do you guys know if there are any websites that keep things updated on when Charter plans to roll out thir update to us?
I can hook this box up to my network connection, and it will be the only thing hooked into my router through a wire (My PC is is connected wirelessly,) and according to the software built into my router, it has traffic going back and forth through the Wired connection from the port that the Motorola box is plugged into! Is it doing anything that you know of? I've ran an IP scanner, and it doesn't find any new IP addresses on the network.

Also, the sound is like I'm in a barrel on channels that aren't in HD, and a few like HBO and Cinimax that aren't bad. I have an optical cable hooked up, and the surround sound is great.......... but only on HD and Premium channels. I have to turn the receiver box off and leave my stereo (red/white) cables plugged into my TV and just turn the TV volume up so it doesn't sound bad. Also, along with it sounding like it's in a barrel, the sound is like it's turned WAY UP. So if I changed to a channel that doesn't sound right, after watching an HD channel, if I don't mute the Receiver first it blairs through the house (which is not good when the Baby is asleep.)



So to rap it up:

1. Any dates on when DVI/USB/Network will be enabled for Charter?
2. Any ideas on the random green line going down the middle?
3. Sounds ike it's in a barrel on anything other then premium and HD channels, when using optical Cables.
4. Any way to see how much HD Space I have available?
5. Any way to tell when Charter is rolling out their updates, and what the updates are?


Thanks guys, any answers I can get, I would really appreciate. :o

My moxi is aslo running painfully slow. I hit the Moxi button this morning and it took over 5 min just to get itself into guide mode. Once in guide mode moving from movies, to HD, to channels can take a super long time (Probably 30-60 sec) Once I select something to watch there is about a min delay till the watch, record , close dialog shows up. After I select watch, it can take for ever and a day , and tells me one moment. Sometimes its like 10 moments till it zooms in and displays the show. By the time I get all this dome, the show I wanted to watch is over half way done. Any suggestions? I just had the box installed yesterday, and have already had it zapped by the cable company. I am in SoCal adelphia area if that matters.

Thanks

and have already had it zapped by the cable company. I am in SoCal adelphia area if that matters.

Thanks


I had the same problem. As soon as the hooked my machine up, everything worked fine. So he left. About 1 hour later it told me it has an update it downloaded, and it needed rebooted. So I told it okay to reboot, and it never came back up. It told me that my account has problems, and I needed to call Charter.

But thats fixed now, and all is good. :p

My moxi is aslo running painfully slow. I hit the Moxi button this morning and it took over 5 min just to get itself into guide mode. Once in guide mode moving from movies, to HD, to channels can take a super long time (Probably 30-60 sec) Once I select something to watch there is about a min delay till the watch, record , close dialog shows up. After I select watch, it can take for ever and a day , and tells me one moment. Sometimes its like 10 moments till it zooms in and displays the show. By the time I get all this dome, the show I wanted to watch is over half way done. Any suggestions? I just had the box installed yesterday, and have already had it zapped by the cable company. I am in SoCal adelphia area if that matters.

Thanks
Have you tried rebooting it? Other people have said this seems to help when the Moxi starts to slow down.

-Dan

At least there's something that plays erasure videos now.

I realize this is a problem with the program data provider, whoever that might be, but can they be beaten into fixing it somehow? I'm a fan of the daily show, and have it set to record first run only, but I always have large piles of daily shows. Comedy central reruns it multiple times a day, so if wednesday I delete them all, I've got 5 more by thursday at some point. And often, the description is "a show offering a humorous slant..." blah blah, instead of the actual episode description.

Who could I whine to to get that fixed?

While I'm at it, feature request, or another vote for this one: Remote control of the moxi, at least as far as scheduling things. That'd allow me to get around issues like these with scripting on my own pc, along with letting me add a wish list, etc.

Yes I tried rebooting the moxi unit. The problem in doing this is takes anywhere from 15 to 30 min to reboot the moxi. Customer support told me it should take 3-5 min, and thats what the manual says as well. I really like the "idea" of the moxi. I just wish it would work. This is almost unbearable. If I have to have another guy ccome out and service this box, Im gonna have to take an entire day off work to sit arround and wait for the Adelphia "Tachnician". Does anyone think this will actually fix the issue or is this a wide spred problem.

Yes I tried rebooting the moxi unit. The problem in doing this is takes anywhere from 15 to 30 min to reboot the moxi. Customer support told me it should take 3-5 min, and thats what the manual says as well.
Mine takes 3-5 minutes. I wonder if your unit is defective? Or perhaps your cable's signal strength is too low, which might be causing the Moxi to be having trouble communicating over the network?

OK, it's time for me to eat some crow here. It dawned on me this morning that perhaps the problems I'm having with sluggish menu response might be the remote I'm using. So I tried the remote that comes with the unit, and it works much better.

I have a Logitech Harmony 880 remote, and I obviously need to adjust the speed settings on it. I'm going to pop over there now and start twiddling with things. I'll report back when I find settings that work good. If anyone else has this remote and knows the correct settings, feel free to let me know.

MoxiGuy - Sorry for blaming your software for something that is my fault. In the future, when people voice the same kinds of complaints, you might want to ask them what remote they're using. :o

-Dan

OK, it's time for me to eat some crow here. It dawned on me this morning that perhaps the problems I'm having with sluggish menu response might be the remote I'm using. So I tried the remote that comes with the unit, and it works much better.

I have a Logitech Harmony 880 remote, and I obviously need to adjust the speed settings on it. I'm going to pop over there now and start twiddling with things. I'll report back when I find settings that work good. If anyone else has this remote and knows the correct settings, feel free to let me know.

MoxiGuy - Sorry for blaming your software for something that is my fault. In the future, when people voice the same kinds of complaints, you might want to ask them what remote they're using. :o

-Dan

My Harmony 676 works just fine. The Moxi, is slow. :cool:

So im thinking that either the moxi unit is bad, or possible the signal strenght is to low. Many channels have been getting pixalated, and loss in sound. I read the SPL MOXI Faq and did a bit of trouble shooting on my system.

Here arre the values for the Cable Modem DOSCIS:

Downstream
POWER=10dbmv
Noise=351dm

Upstream
Power=1dbmv

Many of my digital channels, and also some of the HD channels that Im having bad reception on are going below SNR value of 28. the ones that get pixalated are usually 27-28 for SNR. My HDABC that im having problems with is at SNR 24.

The AGC 50% internal / 40% extrenal seems to hold true on all channels.

The cable tech said I had good signals when he was here. I really doubt it after seeing these values. The cable modem built into the moxi seems to be getting better than average signals, but the tuner seems to have problems on many channels. My understanding is once the Moxi downloads all the cable data, that it does it nightly. If this is the case, then why by having low values would it cause the moxi menus to be so slow. I could see it slowing down on a channels its trying to tune, but why in the menu system.

If there is another readout from the setup menu I can put on the board to help please let me know what it is.

Thank You all for your time.

When I first moved into this condo I had problems with the digital TV reception and cable modem working. The techs came out, and after about a year of screaming and ranting they got it all to work perfect. My building has got some really cheap coax running throught it. I believe it is RG-4 cabling wich is super crappy cable. I have no way of swapping out that cable from the junction box to the condo unit. We did have RG-6 cableing run through the unit itself though. From the main wire into my unit I have a active amplifier that is bidirectional, and goes up to 1000mhz. All this seemed to help a bunch, and I thought I was finally in clear. Looks like that might not be the case. Thought this info might help.

Thanks Agian

My Harmony 676 works just fine. The Moxi, is slow. :cool:
Did you compare it to the speed of the original remote? BTW, I used to have a 676 before I got the 880.

I changed my Harmony 880 to have an inter-command delay of 0 ms (it was 200 ms) and this helped. There may be a more optimal setting, but for now this isn't nearly so bad.

I'll keep experimenting and comparing, but I can live with this.

-Dan

MoxiGuy -

I can't seem to get the Logitech Harmony 880 remote to be as snappy as your original Moxi remote. I was wondering if you could check around and see if there's some optimal settings I might be able to use to improve the 880's response. I can change "inter-key delay" and "inter-device delay". They default to 200 and 100 respectively (I think).

Changing the inter-key delay to 0 or 100 seems better than 200. Changing the inter-device delay to 0 doesn't seem to make a difference (I know -- you wouldn't expect this to have any effect but I've read some posts that say it helps sometimes even when you aren't issuing commands for different devices).

Any help you can offer would be appreciated. It's really funny (or frustrating, depending on how you look at it) how snappy the original remote is compared to the 880.

-Dan

I am interested in the Logitech Harmony 880 as well, so please keep us informed! dagware-- what else can you tell us about that remote? Do you have all your capabilities of the original Moxi remote?

Did you compare it to the speed of the original remote? BTW, I used to have a 676 before I got the 880.

I changed my Harmony 880 to have an inter-command delay of 0 ms (it was 200 ms) and this helped. There may be a more optimal setting, but for now this isn't nearly so bad.

I'll keep experimenting and comparing, but I can live with this.

-Dan

I just did a side by side. The Moxi remote is better and faster at scrolling the channel list in turbo mode. Everything else I tried seemed equal, for good or bad.

Ha HD-DVR deals from Direct TV usually consist of you buying $1000 worth of equipment. Although with there promo right now it is only $700. And don't forget, your not getting true HD anything over satellite. The only true HD you will be getting is over the air programming from your locals.

But I can get HDNET,ESPN-HD, Discovery HD and NFL Sunday Ticket. PQ is pretty darn good for not being true HD.

...
1. Any dates on when DVI/USB/Network will be enabled for Charter?
2. Any ideas on the random green line going down the middle?
3. Sounds ike it's in a barrel on anything other then premium and HD channels, when using optical Cables.
4. Any way to see how much HD Space I have available?
5. Any way to tell when Charter is rolling out their updates, and what the updates are?...
1 and 5. No, these things are generally not publicized in advance.
2. Known issue--supposedly fixed in a future update.
3. Do you have your Audio Setting set to "Dolby Digital"? If not, change it.
4. A hard drive meter is planned for a future update. Meanwhile, if you really want to check, you can do so through the Resource Diagnostics > Disk Space Allocation sub-menu of the On Screen Diagnostics system. For additional information on how to access this, see the TROUBLESHOOTING-ADVANCED section of the SPL Moxi FAQ (http://users.adelphia.net/~ksoltmann/SPLMoxiFAQ.htm).

...Many of my digital channels, and also some of the HD channels that Im having bad reception on are going below SNR value of 28. the ones that get pixalated are usually 27-28 for SNR. My HDABC that im having problems with is at SNR 24...
Your SNRs on your digital cable channels look pretty bad. If you have an RG-6 cable going directly to your Moxi from the entry point, without any splitters or other devices, then the cable company should come out and fix your problem (either with the Moxi or with the signal before it enters your apartment). Give them the signal level numbers you wrote down.

hereisoblivion:

Welcome! Glad to see yet another Cleveland, TN denizen here! :D

As far a Charter letting us know when updates are coming, that is, unfortunately, a huge laugh! The day I ordered my HD service, I went to the charter web-site to ask sales if it was available in the Cleveland, TN market. I chose the web chat for this as it is MUCH faster than waiting in the phone queue. I had been checking this way about once a week for over a month.

The tech checked my phone number and address and came back and told me "No," it was not yet available in Cleveland and he did not have any idea when it would. Earlier, my nephew had left me a voice mail telling me he had heard HD WAS now available from Charter so I decided to call.

Once I got a sales person on the phone, I discovered it WAS indeed available and they could install it the same week. AND the promotion they were running meant I got the Moxie and HD service for only $1.12 per month more than what I currently pay --- until the end of the year.

So, they don't even tell EACH OTHER what they have available RIGHT NOW. . . nevermind let us know what's coming in the future!! :rolleyes:

I am interested in the Logitech Harmony 880 as well, so please keep us informed! dagware-- what else can you tell us about that remote? Do you have all your capabilities of the original Moxi remote?
If you want some more extensive user comments on the 880, go to the Remote Central (http://www.remotecentral.com/cgi-bin/mboard/rc-harmony/list.cgi) forum.

In short, I love the 880. I had the 676 before this, and I like the 880 better mostly because the light comes on simply by picking up the remote. This may sound trivial, but with the 676 I was always pressing the wrong button when I was trying to turn the light on, and I usually ended up changing channels instead. :p

I have all the features that the Moxi remote has, with the exception of this speed issue. Now that I know the issue is caused by my remote, it bothers me less because I know it's not Moxi's fault, and I choose to use the features of the remote even if it doesn't respond quite as quickly.

If you've never looked into Harmony remotes, make sure you take the test drive at Logitech first. They're a different kind of remote, and although I love them, some people find them frustrating because you can't program them in the same manner as other remotes. Personally, I love telling my wife to press one button to watch a DVD, press another button to watch the Moxi, etc. No more pressing the TV button to control the TV, the DVD button to control the DVD player, etc.

"One Remote To Rule Them All."

-Dan

I just did a side by side. The Moxi remote is better and faster at scrolling the channel list in turbo mode. Everything else I tried seemed equal, for good or bad.
Well put. That's my experience also.

-Dan

Well put. That's my experience also.

-Dan

And, not enough of a concern to put away my Harmony! :cool:

I'll look into the 880 next CES. That's where I got the 676. Until then, this is the best remote I've ever owned and the first to make me Ebay my MX500.

Hi. Anyone know if Charter in St. Louis will let Expanded/Basic customers get the Moxi once the rest of channels 2-99 are all digital? That would be cool if Charter would let you just have Expanded/Basic and the Moxi and that's it, unless you want Pipeline and their phone service and not they would not charge the extra digital service fee if you only had Expanded/Basic and the Moxi and you weren't subscribed to any digital tiers. Thanks, Craig.

Hi. Anyone know if Charter in St. Louis will let Expanded/Basic customers get the Moxi once the rest of channels 2-99 are all digital? That would be cool if Charter would let you just have Expanded/Basic and the Moxi and that's it and not they would not charge the extra digital fee if you only had Expanded/Basic and the Moxi and you weren't subscribed to any digital tiers. Thanks, Craig.

I'm pretty sure you already can do this in away. Well more like they charge you for the digital cable package but the first rental for a digital box is free/included in that price. So if you use the moxi as your 'free device' then you just have to pay an additional 10 a month for the moxi services.

Phatty.

Looked up, and according to a price sheet I have its 47.99 for expanded & 52.99 for Expanded + 1 digital package including reciever. I believe that is less than the cost of adding just a rental onto a regular package. So really you would always end up with additional digital channels when upgrading.

I'm pretty sure you already can do this in away. Well more like they charge you for the digital cable package but the first rental for a digital box is free/included in that price. So if you use the moxi as your 'free device' then you just have to pay an additional 10 a month for the moxi services.

Phatty.

Looked up, and according to a price sheet I have its 47.99 for expanded & 52.99 for Expanded + 1 digital package including reciever. I believe that is less than the cost of adding just a rental onto a regular package. So really you would always end up with additional digital channels when upgrading.

Yeh but would Charter still add the DVR service fee and the digital service fee to that? I think that digital package would just inlcude their basic digital receiver or maybe the high def one and not inlcude the Moxi. I had the Moxi but gave it back I decided the extra fees weren't worth it. I just DVR'd a few shows and didn't use the season pass. I may get the Moxi again whenever I get an HDTV or maybe go with DirecTV or DishNetwork. Charter had the $4.00 for the digital tier, $7.00 for the DVR service, and $6.85 for the digital service fee. That's why I was thinking it would be good just to pay $48 for Expanded and $7.00 to $10.00 extra for the BMC 9012 or BMC 9022D and the program guide would be included with the Moxi fee. Now I'm just using my JVC VCR/DVD combo unit with my JVC 27" stereo TV.

Yeh but would Charter still add the DVR service fee and the digital service fee to that? I think that digital package would just inlcude their basic digital receiver or maybe the high def one and not inlcude the Moxi. I had the Moxi but gave it back I decided the extra fees weren't worth it. I just DVR'd a few shows and didn't use the season pass. I may get the Moxi again whenever I get an HDTV or maybe go with DirecTV or DishNetwork. Charter had the $4.00 for the digital tier, $7.00 for the DVR service, and $6.85 for the digital service fee. That's why I was thinking it would be good just to pay $48 for Expanded and $7.00 to $10.00 extra for the BMC 9012 or BMC 9022D and the program guide would be included with the Moxi fee. Now I'm just using my JVC VCR/DVD combo unit with my JVC 27" stereo TV.


I believe the 53$ price I quoted includes any digital reciever fees & service fees but I could be wrong. The price sheet I have makes no mentions of additional fees and states that it includes 1 package of digital channels & 1 digital reciver for 53... That could be a promotion price, but going by the price sheet that makes it only an additional 5more than the expanded basic cable making it cheaper than what the stand alone cost of an additional reciever would be when added to the account. So charter makes it offers a discounted rate for those that upgrade to digital making the reciver/additional channels a better deal.

Phatty
Phatty

3. Do you have your Audio Setting set to "Dolby Digital"? If not, change it.
SPL Moxi FAQ[/URL].


Well, that sux. And yes I do have it set for Dolby Digital. I've tried taking it off, to see if there is a difference, and there is not. I don't know what the problem is. I have surround sound in everything that sends a surround sound signal. The things that don't send a surround sound signal, it sounds like it's in a barrel. I can't figure out the problem.


And DougSmith, that sux. Every Charter rep that I have spoken with has no clue what they are talking about on anything. Whether it's the guy installing it, or the guy on the phone that's there specifically for "support."

Just discovered two very undesirable side effects of the way Moxi handles recording series, at least one of which is a bad bug.

First, the other evening, at about 10:20 pm I scheduled the 11pm sportscenter to record as a series. But what it did was start recording the 10:00 show, and then not record the 11pm show. This is a real Bad Thing; it actually didn't record the very show I was setting it to record. (And it recorded an incomplete show instead.)

But far worse was what happened tonight. At 10:10 I set the 10pm Fox Sports World Report (already in progress) to reccord (as a record once). It went through the "scheduling" screen, then it popped up a message that scheduling was successful and the show had started recording.

It hadn't.

This is very, very bad, obviously. Fortunately I noticed the red light was not on, so I tried it again two more times. Both times it said it was recording, and it wasn't. Then I noticed that I already have a record series set for the show, with a 1-episode limit, and there was an episode that had been recorded earlier in the day (aargh). I wondered if the old episode was keeping the new episode from recording because the slot was full. So I deleted the earlier episode and tried again, and this time it worked.

At 11:10 I tried to set the 11pm Sportscenter to record and the exact same thing happened. It told me it had started recording, but it hadn't. Repeated, same result. Found an earlier sportscenter (aargh, again), deleted it, and now it started recording.

Regardless of what you think of the way Moxi handles series, you have to admit that the program should not tell you a show has started recording when it hasn't.

Moxiguy, I even more eagerly await your most knowledgeable reply. Does any of the series recording behavior change in later versions of the code?

Just discovered two very undesirable side effects of the way Moxi handles recording series, at least one of which is a bad bug.

First, the other evening, at about 10:20 pm I scheduled the 11pm sportscenter to record as a series. But what it did was start recording the 10:00 show, and then not record the 11pm show. This is a real Bad Thing; it actually didn't record the very show I was setting it to record. (And it recorded an incomplete show instead.)

But far worse was what happened tonight. At 10:10 I set the 10pm Fox Sports World Report (already in progress) to reccord (as a record once). It went through the "scheduling" screen, then it popped up a message that scheduling was successful and the show had started recording.

It hadn't.

This is very, very bad, obviously. Fortunately I noticed the red light was not on, so I tried it again two more times. Both times it said it was recording, and it wasn't. Then I noticed that I already have a record series set for the show, with a 1-episode limit, and there was an episode that had been recorded earlier in the day (aargh). I wondered if the old episode was keeping the new episode from recording because the slot was full. So I deleted the earlier episode and tried again, and this time it worked.

At 11:10 I tried to set the 11pm Sportscenter to record and the exact same thing happened. It told me it had started recording, but it hadn't. Repeated, same result. Found an earlier sportscenter (aargh, again), deleted it, and now it started recording.

Regardless of what you think of the way Moxi handles series, you have to admit that the program should not tell you a show has started recording when it hasn't.

Moxiguy, I even more eagerly await your most knowledgeable reply. Does any of the series recording behavior change in later versions of the code?

Welcome to the joy, we know as Moxi! :cool:

How's Adelphia doing with their big announcement? I think that Moxiguy's courtesy in allowing them to make their own announcement has run its course. Clearly, their announcement was not imminent. So how about just telling us what you know, Moxiguy? [We promise not to tell Adelphia (or their bankruptcy trustee).]

How's Adelphia doing with their big announcement? I think that Moxiguy's courtesy in allowing them to make their own announcement has run its course. Clearly, their announcement was not imminent. So how about just telling us what you know, Moxiguy? [We promise not to tell Adelphia (or their bankruptcy trustee).]

At this point I figure it's going to be December 1st. A likes to use main dates as a switch point, either beginning or middle of month. Good guess MoxiGuy? :confused:

Edited to reflect MG's post below.

Here's the link to mine. Its sorta my moxi/xbox video games set up and suggestions would be nice.

http://www.360hacker.net/forums/viewtopic.php?t=88

I have unhappy news. This is taking longer than I expected. I'm on the road and don't have details yet. I know this news will hit hard and I'm very sorry to disappoint. I think I need to go back to my "no predictions" pledge. My batting average on calling these releases is not worth spit.

MoxiGuy

I hate Adelphia SoCal.

On another note, my audio has this really annoying static-y noise coming out of it... I've isolated it to the left channel of the analog out of the moxi box. It's persistant when I'm watching stuff, and when I hit pause, the sound pulses. I don't get it out of the digital out. Is there something I can do, or is it just a box-swap fix?

Moxiguy,

I know you do your best, and I for one appreciate you being active on this board. However, I am simply losing it. Please NO MORE PREDICTIONS. I think I would rather just be pleasantly surprised by the upgrade......that is of course if I live f***ing long enough.

I have unhappy news. This is taking longer than I expected. I'm on the road and don't have details yet. I know this news will hit hard and I'm very sorry to disappoint. I think I need to go back to my "no predictions" pledge. My batting average on calling these releases is not worth spit.

MoxiGuy

I have Adelphia So Cal so it's a common thing to be disappointed with them. I for one appreciate any insights you can give us and don't hold you responsible for things out of your control. After all it is Adelphia we are dealing with here.....

Maybe when our new cable company takes over from Adelphia they will give us an upgrade to 3.2 or higher. That might be your December 1 date eh Joe???? :D

Later,

Jim

I have Adelphia So Cal so it's a common thing to be disappointed with them. I for one appreciate any insights you can give us and don't hold you responsible for things out of your control. After all it is Adelphia we are dealing with here.....

Maybe when our new cable company takes over from Adelphia they will give us an upgrade to 3.2 or higher. That might be your December 1 date eh Joe???? :D

Later,

Jim

Actually I just added a distant month randomly. December was as good as any. AND unlike MoxiGuy, I tease no one. I DID NOT mention the year! :D

I was having tiling (pixilation) issues and audio drop-outs on many different channels of my Moxi Box. Called Adelphia SoCal and they sent out a tech. I thought I needed my signal amplified to fix the problem. Turns out that the signal was already being amplified and that it was TOO STRONG. He put some different splitters in and brought the signal down to an optimum level. Didn't know this either but signal strength varies channel to channel. Before he adjusted the signal strength down. Turns out it was as high as 25DB on some channels and that it should really be around 0dB.

Just wanted to bring that up to people that are quick to think that their signals are too weak. The opposite could be true.

Oh yhea, he also said the 3.2 upgrade was still being tested and that the rumor in the office was that it would be released the end of August.

I was having tiling (pixilation) issues and audio drop-outs on many different channels of my Moxi Box. Called Adelphia SoCal and they sent out a tech. I thought I needed my signal amplified to fix the problem. Turns out that the signal was already being amplified and that it was TOO STRONG. He put some different splitters in and brought the signal down to an optimum level. Didn't know this either but signal strength varies channel to channel. Before he adjusted the signal strength down. Turns out it was as high as 25DB on some channels and that it should really be around 0dB.

Just wanted to bring that up to people that are quick to think that their signals are too weak. The opposite could be true.

Oh yhea, he also said the 3.2 upgrade was still being tested and that the rumor in the office was that it would be released the end of August.

Again,,,which year? :cool:

All of a sudden my Moxi box has stoped recording. I still have channel info but when I try to record something it says it is scheduled but it does not put the little circle next to the program and when the time comes it does not record. I also noticed that I can not exclude channels any longer from the channel list. Already called charter and have a tech coming out Monday. I have a few questions:

1. Anything I can troubleshoot on my own? I have pulled up the diagnostic menu and checked disk space and have plenty.

2. I have several movies saved on the unit. Any way I can get these off if my box has to be replaced?

3. The power has blinked several times this summer which caused the unit to reboot. I went out and bought a UPS and have the Moxi plugged into it. Could this be causing problems?

My experience with the Moxi til this point has been excellent. I really hate to lose this box as I was one of the very first in our area to get one. Thanks for any help.

I have unhappy news. This is taking longer than I expected. I'm on the road and don't have details yet. I know this news will hit hard and I'm very sorry to disappoint. I think I need to go back to my "no predictions" pledge. My batting average on calling these releases is not worth spit.

MoxiGuy

My prediction is that we will never see 3.2 (or 4.0) in S. Cal. My guess is that Adelphia doesn't want to invest the effort since it is being sold. My guess is that all new services and upgrades are on hold until the deal is completed. I've seen enough of these corporate changes in the past to expect this.

MoxiGuy Please Confirm this information....

If signal strength is to high or to low it will make the moxi unit very slow. My moxi takes up to 30 min to boot. Then when Im watching channels it can take 10 min to get into the menu to get the guide and change channels??? Is this what happens with bad signal levels, or do you think the box is defective? Im not exagerating, these are real times.... If you would like to see some of my levels go back one page and read my previous post.

Thanks for all your help MOXIGUY!
I really love my MOXI, I just wish it would work at a speed I could live with.

My prediction is that we will never see 3.2 (or 4.0) in S. Cal. My guess is that Adelphia doesn't want to invest the effort since it is being sold. My guess is that all new services and upgrades are on hold until the deal is completed. I've seen enough of these corporate changes in the past to expect this. Not the case. The Adelphia team is working with us to get this done as quickly as we can.

MoxiGuy Please Confirm this information....
If signal strength is to high or to low it will make the moxi unit very slow. We have a team investigating cases of slow down. I'll pass your hypothesis along. Can't confirm yet.

Word through the grape vine. I haven't actually seen it but I'll try to get some photos next week if the beta tester will let me.

Adelphia update: Looks like we've lost a week, but we're back on track.

Adelphia update: Looks like we've lost a week, but we're back on track.

So does that mean the first week of August for 3.2?

Also, is that for all Adelphia markets (i.e Colorado Springs)?

Thanks MoxiGuy!!

Talked with a Charter service guy (it took him three hours to fix a bad amplifier and a bad connection on two different poles three houses apart - poor guy climbed the poles about eight times). With a really bad signal, we were dropping AND adding channels on MOXI like crazy.

Anyway, he said the MoxiMate will be coming out soon (Rochester MN) but the service guys are just dreading it when it happens. I imagine that when the number of connections goes up, so do the install and service issues.

Adelphia update: Looks like we've lost a week, but we're back on track.

Really what is the problem? Some markets have 3.2 just fine, why not Adelphia?

Really what is the problem? Some markets have 3.2 just fine, why not Adelphia?
You really should read the thread before commenting. :p If you did, you'd know that the question you asked is the question that apparently has no answer! :mad:

What I didn't fully comprehend when we started deploying around the country is the amount of variation we'd find from one cable system to another, from one VOD vender to another, etc.

Whats really funny is that i called adelphia on sunday to find out why 3.2 hasnt been pushed, and to my suprise, they told me it was pushed on thursday 7/28. I didnt get the update, did anyone else? after calling like 3 times to figure out why i didnt get the update, with them not returning my calls when they said they would, all 3 customer service reps stated that the update was pushed. I'm starting to think they have no idea what they are talking about (since one had no idea what i was talking about until she asked around, then someone sent her the email with the info). Did anyone get this, are they lieing to me?

djjsin, where are you located? I didn't get the push here in CO Springs.

i'm in Hermosa Beach California

I have a weird issue, I am not sure if it is on this thread previously or not (I read a lot of pages, but not every single one).

Sometimes, when I rewind/fast foward, I get a LOT of artifacts.

I narrowed this down to whenever something records when I am watching something else. I.E. when I am watching something previously recorded on the dvr, then I go back to live TV, if I try to rewind on it (I do this a lot with Sportscenter), I get a TON of artifacts on the screen.

The only time it is clear when I rewind is when I am actually watching the show.

Is there a way to make the pixelation go away when it is recording in the background? It is really annoying

djjsin, where are you located? I didn't get the push here in CO Springs.

I'm in the Springs too, and was watching Hero on VOD yesterday afternoon (VOD seems to work much better during the day) when my screen froze and changed to the "MOXI's almost done rebooting" screen (MOXI in big letters, progress indicator near 100% at bottom).

I'm thinking 3.2 and got all excited. When the screen didn't change, I reset and did notice an "updating firmware" status for a couple of seconds while booting. Now I'm really excited.

Alas, nothing seems to have changed. The native passthrough dance I've been working on will have to wait...

I'll try triggering an update and see if that makes a difference.

RMD

I have a weird issue, I am not sure if it is on this thread previously or not (I read a lot of pages, but not every single one).

Sometimes, when I rewind/fast foward, I get a LOT of artifacts.

I narrowed this down to whenever something records when I am watching something else. I.E. when I am watching something previously recorded on the dvr, then I go back to live TV, if I try to rewind on it (I do this a lot with Sportscenter), I get a TON of artifacts on the screen.

The only time it is clear when I rewind is when I am actually watching the show.

Is there a way to make the pixelation go away when it is recording in the background? It is really annoying


I have noticed that problem on HD shows that I have recorded and have just delt with it. I noticed the problem when watching previosuly recorded shows. Although I never took the time to notice if it was during other recordings going on or not. I havent noticed it with the regular analog stations, and I never really recorded any standard def. digital channels to comment on that. Next time I see it I will try to remember to check to see if I have other shows recording or not.

Phatty.

It's not actually when I have other recordings going or not -- it's when the buffer is running when I'm watching something that's already recorded..

example -- I leave my TV on espn, I watch an episode of Rescue Me that I have recorded, when I go back to live TV and want to rewind espn to see highlights -- its pixelated 100% of the time.

If I turn on ESPN, walk away and leave the tv there, when I come back and rewind there is no pixelation at all 100% of the time.

It only happens when the tuner that is doing the buffering is not in the foreground -- when I am watching something else.

Moxiguy:

I seem to recall you mentioning several posts back that the Moxi now only automatically reboots every few days (4, maybe?) as opposed to nightly as it did prior to version 3.2. I have to think this is responsible for some poor performance I've noticed in the last few weeks.

The main symptom is menu sluggishness. Soon after a reboot, menu response is fairly snappy. Over the course of a few days, though, the response time drops just perceptibly. When I notice this, I can go into the diagnostic menus and several options return errors (notably, Network Diagnostics, List of Pinged Sites, Software Update Status, etc.). The "Main Overview" option causes the box to sort of reset itself; the "Moxi" splash screen appears followed by the normal TV picture after a few seconds, but the cycling of numbers on the display never occurs as one would expect in a reset condition.

All of these symptoms go away if I reset the box. Reboot takes about 5 minutes. I remember you said something about possibly shortening the time between automatic reboots. Is this something we might see in a minor revision before the next major push?

I also wonder if manually resetting the box is a good thing to do? What if we manually reset it while it's in the middle of finishing installing an updated version? Couldn't this potentially cause problems?

Whats really funny is that i called adelphia on sunday to find out why 3.2 hasnt been pushed, and to my suprise, they told me it was pushed on thursday 7/28. I didnt get the update, did anyone else? after calling like 3 times to figure out why i didnt get the update, with them not returning my calls when they said they would, all 3 customer service reps stated that the update was pushed. I'm starting to think they have no idea what they are talking about (since one had no idea what i was talking about until she asked around, then someone sent her the email with the info). Did anyone get this, are they lieing to me?

Nothing in Thousand Oaks, I rebooted and still no 3.2, no VOD, and less HDTV than DirecTV.

But the Moxi works fine, outside of no grid guide and insufficient hard drive space. I'm assuming the former will be available in 4.0 and the latter is more of a provider marketing issue. 3.2 is desired but less of an issue with me. I just want Adelphia to fulfill the promises it has made (and continues to advertise in horribly misleading fashion).

ya I called yet again today, to see what the status was on my issue. The customer service reps are so pathetic, and there company policies are rediculous. Again they stated to me that the firmware update was as they said pushed out between 7-26 and 7-29. Whats the first thing she tells me to do get the system to update, go into settings then HDTV settings, which if you knwo the moxi box, isn't there until version 3.2, its video output in 3.0 that has the hd settings. it gets changed to HDTV settings in 3.2. I try telling her that, and all she can say is i'm just following the instructions i have here. I just want to talk to someone who is actually familiar with this box, and who understands a bit about it. I feel i know more about it then the CSR's do. I mentioned that i have talked to many other adelphia customers with this box, in my area and outside, and not one person had recieved the update, so I asked her to go confirm that it had in fact been pushed out on the above dates. She put me on hold, and supposedly "confirmed" it had already been sent out. Since i didnt' have a hdtv settings (only on 3.0), and my box wasn't getting the update when she would send it a signal (how sending it a signal which she stated "would not cause anything to appear on the screen and would not cause the system to reboote" would update the firmware is beyond me, especially since the system needs to reboot to update the firmware) she said all they can do is send a tech out on friday. I just wanted to talk to one person who actually knew how to use the menu with all the triggers and ****, but of course wouldnt let me. wouldnt even let me talk to a superviser, states one would call me back in a couple hours who never does. Then i cant even send them a god damn email, since there stupid website doesn't have a contact email address, and there contact us box only has a 200 character limit. 200 characters, blah i type more then that when I say hello.

I think what irritates me the most over the whole situation is that i really have no choice in cable provider, and i'm stuck with adelphia who is utter garbage. This is a perfect example of what happens when there is no real competition for customers. Seems like some basic service level requirement should have to be met or something in order to be a cable company. It got so bad in my area the city had to force them to add more channels at one point in time.

ya I called yet again today, to see what the status was on my issue. The customer service reps are so pathetic, and there company policies are rediculous. Again they stated to me that the firmware update was as they said pushed out between 7-26 and 7-29. Whats the first thing she tells me to do get the system to update, go into settings then HDTV settings, which if you knwo the moxi box, isn't there until version 3.2, its video output in 3.0 that has the hd settings. it gets changed to HDTV settings in 3.2. I try telling her that, and all she can say is i'm just following the instructions i have here. I just want to talk to someone who is actually familiar with this box, and who understands a bit about it. I feel i know more about it then the CSR's do. I mentioned that i have talked to many other adelphia customers with this box, in my area and outside, and not one person had recieved the update, so I asked her to go confirm that it had in fact been pushed out on the above dates. She put me on hold, and supposedly "confirmed" it had already been sent out. Since i didnt' have a hdtv settings (only on 3.0), and my box wasn't getting the update when she would send it a signal (how sending it a signal which she stated "would not cause anything to appear on the screen and would not cause the system to reboote" would update the firmware is beyond me, especially since the system needs to reboot to update the firmware) she said all they can do is send a tech out on friday. I just wanted to talk to one person who actually knew how to use the menu with all the triggers and ****, but of course wouldnt let me. wouldnt even let me talk to a superviser, states one would call me back in a couple hours who never does. Then i cant even send them a god damn email, since there stupid website doesn't have a contact email address, and there contact us box only has a 200 character limit. 200 characters, blah i type more then that when I say hello.

I think what irritates me the most over the whole situation is that i really have no choice in cable provider, and i'm stuck with adelphia who is utter garbage. This is a perfect example of what happens when there is no real competition for customers. Seems like some basic service level requirement should have to be met or something in order to be a cable company. It got so bad in my area the city had to force them to add more channels at one point in time.


I so agree with you. I live in Thousand Oaks, just a little north of LA. Initially our area was handled by GTE (now verizon), as sort of a test bed to see if the telephone co. should get into the cable tv biz. They did a rather good job - customer service was great, etc. Then adelphia came knocking...the city of TO sued to prevent the sale, for the same considerations - it would remove competition, adelphia's track records wasn't so hot, etc. Eventually the city lost the suit, adelphia took over, everything went straight down the chute, and of course the bankruptcy. The proteciton that city of TO attempted to provide for us is something that our gov is supposed to do for us - this time the courts shot it down.

I had company for a month, and watch some of my programs in the bedroom, where we still have a Tivo. I have to say...the tivo software works with less effort - not as graphically pretty as moxi, but more than gets the job done. If only it did HD...sigh.

Moxiguy:
All of these symptoms go away if I reset the box. Reboot takes about 5 minutes. I remember you said something about possibly shortening the time between automatic reboots. Is this something we might see in a minor revision before the next major push? Resetting the box may restore speed. But that's a temporary fix. We'd much rather fix the cause of the slowdown. We are currently investigating this issue. I'll update you when we have news on that.

We have delivered a fix to the bug that was found a couple of weeks ago. What we can expect is that first Adelpia will push it to a very small number of boxes and observe the results. If all goes well, they will widen the test, then push to one market area and observe. Then go wider. So, while we are very close--and you may find a few Adelphia customers with 3.2, most of you will probably have to wait a few weeks longer. It's not likely that CSRs will get day-by-day updates on how the testing is going. Sorry to say that calling them or triggering updates will not make it happen any faster.

well customer service reps at adelphia should at least be given the correct informatin, so they arent telling the customers wrong info. But this is adelphia, the worst cable company around.

I so agree with you. I live in Thousand Oaks, just a little north of LA. Initially our area was handled by GTE (now verizon), as sort of a test bed to see if the telephone co. should get into the cable tv biz. They did a rather good job - customer service was great, etc. Then adelphia came knocking...the city of TO sued to prevent the sale, for the same considerations - it would remove competition, adelphia's track records wasn't so hot, etc. Eventually the city lost the suit, adelphia took over, everything went straight down the chute, and of course the bankruptcy. The proteciton that city of TO attempted to provide for us is something that our gov is supposed to do for us - this time the courts shot it down.

I had company for a month, and watch some of my programs in the bedroom, where we still have a Tivo. I have to say...the tivo software works with less effort - not as graphically pretty as moxi, but more than gets the job done. If only it did HD...sigh.

The silly thing is that the Americast GTE fiber-to-the-curb network has plenty of bandwidth, yet Adelphia claims they can't support more than a few HD channels in TO because of insufficient bandwidth. (TO is more west than north of LA proper).

FYI... Looked at the configs last nite and I still have 3.0 firmware... I did the "reset" thing and cold booted the Moxi box... 3.0 firmware still installed... BTW, I live in Monrovia here in SoCal ('bout 7 minutes east of Pasadena on the 210 Fwy)... Still waiting, as usual, for 3.2 upgrade... :confused:

- Air B

. . . . if the BMC9012 passes EPG info thru the component outputs? I'm looking to get into a DVDR (HX900 top o the list so far) and want to be able to schedule recordings on the DVDR based on an EPG similar to the way the 9012 lets you do it. If the 9012 doesn't pass the EPG thru the component outputs will it work to split the RF going to the 9012 and run a leg to HX900's RF in? The cable company is Charter and the lower 75 channels are still analog.

. . . . if the BMC9012 passes EPG info thru the component outputs? I'm looking to get into a DVDR (HX900 top o the list so far) and want to be able to schedule recordings on the DVDR based on an EPG similar to the way the 9012 lets you do it. If the 9012 doesn't pass the EPG thru the component outputs will it work to split the RF going to the 9012 and run a leg to HX900's RF in? The cable company is Charter and the lower 75 channels are still analog.
Due to the nature of the Moxi's user interface and its remote control system, I don't think DVD recorders can properly control it to record programs. Therefore, your best bet would be to split the RF, although you will presumably only be able to record the 75 analog channels through the DVD recorder's TV Guide system. (Side note: I have heard that the TV Guide system is not consistently reliable in all areas, but I have no personal experience with it.) You could also probably hook the Moxi up to the DVD recorder if you wish to archive any recorded programs with a manual transer. This would also allow you to transfer programs from the digital channels to DVD, although they will have to be downconverted to 480i by the Moxi prior to output to the DVD recorder. Also note that if you choose to split the RF, make sure it does not reduce the signal level going to the Moxi to the point where the Moxi becomes unreliable.

. . . . fer the reply. The way I understand it, though, the Sony (and other DVDR's) come with an option that allow the DVDR to send IR signals to STB's to control the channel they tune to at the scheduled DVDR recording time. So, if I can just get EPG info to the DVDR it's all hands off. Yeah, I know I can dump the MOXI recordings to the DVDR from the compnent outputs but what a PITA!

. . . . fer the reply. The way I understand it, though, the Sony (and other DVDR's) come with an option that allow the DVDR to send IR signals to STB's to control the channel they tune to at the scheduled DVDR recording time. So, if I can just get EPG info to the DVDR it's all hands off. Yeah, I know I can dump the MOXI recordings to the DVDR from the compnent outputs but what a PITA!
Most universal remote controls and "IR blasters" do not have code sets that support the XMP/TWIRP-based IR system used for remote control of the Moxi. That said, I read with much surprise the Operating Instructions of the Sony RDR-HX900 DVD recorder (http://esupport.sony.com/perl/model-documents.pl?mdl=RDRHX900), and they include the code "1476" for "Digeo" cable boxes, and one of the "Motorola" codes is also "1476." This suggests that this DVD recorder may be able to control the Moxi. It also sounds as if TV Guide information CAN be sent through a non-RF output. I guess these TV Guide-based units change the channel to the TV Guide channel for the datastream a few times a day when nothing else is recording? I don't know whether the Moxi mangles the signal, though. You would also want to be careful if you are making recordings on your Moxi, as the DVD recorder might try to change the channel to either make its own recording or download guide data. You will probably just have to try it out, and you may want to study the manual some more before you buy. Also note that the DVDR can only receive 480i signals. Therefore, you probably will have to ensure that the Moxi is set to output 480i during any recordings scheduled on the DVDR.

UR the best, splinke! I did try to find the user's manual on the Sony Style web site but couldn't get the files to download. But I knew SOMEBODY here would help out - this thread's the greatest!

Well WTF, O? Turns out I was at exactly the same place your link points to earlier today but when I try either of thir links I get a new browser window and it says it's D/L'ing RDR-HX900.pdf or RDR-HX900_QS.pdf but after I get the "Done" message at the bottom of the window there's nothing there. Any chance you could save the two pdf's out and email 'em to me?

splinke - never mind the email; I figured out what was wrong (he wipes NASA-like egg from his face.) But it still does beg my original question: does the 9012 provide the non-rf TV Guide info?

I have had a weird thing happen a couple of times. When I try to chedule a show to record, the MOXI goes thru all the steps and gives me a confirmation window that says "... is scheduled to record" , but the record icon does not appear and it doesn't shiw up on the scheduled list. I soft booted the machine and it did not clear the problem.

For example, yesterday I was going to record Angry Beavers for my daugther, but the show wouldn't schedule, even though it gave the confirmation. But the Angry Beavers at the next half hour would schedule. So I looked for the same episode on "View Upcoming" and any of the particular episode would not schedule. Any other episode was fine. Then it went ahead and recorded anyways, even though no icon and it wasn;t in the list to do.

This has happend twice before with other shows and I cant figure out if its me or how to bypass this problem. Any ideas? Or maybe MoxiGuy can add it to Diegos ToDo list.

Thanks.

Still waiting, as usual, for 3.2 upgrade...

Ya I am in same boat (stinky). I live in San Diego Area (Adelphia) still no 3.2.

When I look at info, under last software update it says "ERROR" Is something wrong here?
BTW it has always said that sa far as I remember.

Joe

I have had a weird thing happen a couple of times. When I try to chedule a show to record, the MOXI goes thru all the steps and gives me a confirmation window that says "... is scheduled to record" , but the record icon does not appear and it doesn't shiw up on the scheduled list. I soft booted the machine and it did not clear the problem.

For example, yesterday I was going to record Angry Beavers for my daugther, but the show wouldn't schedule, even though it gave the confirmation. But the Angry Beavers at the next half hour would schedule. So I looked for the same episode on "View Upcoming" and any of the particular episode would not schedule. Any other episode was fine. Then it went ahead and recorded anyways, even though no icon and it wasn;t in the list to do.

This has happend twice before with other shows and I cant figure out if its me or how to bypass this problem. Any ideas? Or maybe MoxiGuy can add it to Diegos ToDo list.

Thanks.

Thanks for the information.
We do have the icon bug on our list for correction.
As for the issue of not recording certain shows I will check into that. It definitely sounds like a bug, since this has happened before.

Thanks for the information.
We do have the icon bug on our list for correction.
As for the issue of not recording certain shows I will check into that. It definitely sounds like a bug, since this has happened before.
Hey, MoxiBuddy - Welcome to the forum! Can we assume from your post that you work for Moxi also? Do you know MoxiGuy?

As for this particular bug, it sounds sort of like the problem mentioned earlier, where there's not enough room to do the recording.

-Dan

I just got HDTV activated today (I have Charter in St. Louis), and I'm wondering why some HD shows have grey bars on the sides, some have black bars on the sides, and some shows fill the whole screen perfectly? I've tried messing with the settings, but I can't figure it out. Any help would be appreciated.

I'm wondering why some HD shows have grey bars on the sides, some have black bars on the sides, and some shows fill the whole screen perfectly?You're not doing anything wrong. Basically, local channels typically simulcast their programming on the SD and HD channels. Since the majority of their programming still isn't in high-definition (syndicated episodes of The Simpsons, talk shows like Oprah, most soap operas, most local newscasts), that programming still has the more square-shaped 4x3 aspect ratio. Since HD channels have a 1.78:1 frame, the only way to show that 1.33:1 material without stretching or cropping it is to put bars on the side. Many channels use grey bars, I guess to minimize uneven wear on some displays.

Hey, MoxiBuddy - Welcome to the forum! Can we assume from your post that you work for Moxi also? Do you know MoxiGuy?
-Dan I can't be sure... but if MoxiBuddy is who I think it is, then he and I are colleagues. I mentioned a while back after one of my extended absences that we'd try to get some more official coverage on the site. But please don't ask him when Adelphia will push 3.2. He doesn't know any more than I do. Or if he does, he's holding out on me.

Hi MoxiGuy,

I called my Charter office in the Rosemount, Minnesota area yesterday asking when they would be rolling out the Moxi Mate and they told me they are ready since they have already successfully rolled out 3.2 but that Digeo/Motorolla was being slow in getting them sufficient inventory to launch this. I was just curious if this was true and if so then when would you would be able to get Charter enough inventory so I could get the box? Thanks!

Jesse

I can't be sure... but if MoxiBuddy is who I think it is, then he and I are colleagues. I mentioned a while back after one of my extended absences that we'd try to get some more official coverage on the site. But please don't ask him when Adelphia will push 3.2. He doesn't know any more than I do. Or if he does, he's holding out on me.

Yes, I am under the wing of Moxiguy! And will do my best to get as much accurate info to you all as I can.
I am sure Moxiguy will advise otherwise.

Cheers!

Hey, MoxiBuddy - Welcome to the forum! Can we assume from your post that you work for Moxi also? Do you know MoxiGuy?

As for this particular bug, it sounds sort of like the problem mentioned earlier, where there's not enough room to do the recording.

-Dan

Thanks Dan!

I want to get this right. Did the shows record at all? Or did is show that is wasn't going to record, then did and showed up later?

Cheers

If you guys work for Moxi, I would like to put a feature request in.

I really hate the fact that I cant watch SD shows in there original aspect ratio while leaving the box in 1080i mode. Every other reciever i have had gives me the option to put bars on the side of the SD shows instead of stretching them to fill the widescreen, while keeping a 1080i signal coming from the box to the TV. I was really shocked when I found out this already couldnt be done. Native passthrough is nice, but that still puts the signal for the SD channels at 480i. I do not like watching 480i feeds on my TV, I prefer to have everything up converted to 1080i while keeping the 4:3 aspect ratio, and this would seem like a simple thing, since every other reciever i have had does this. (including the motorola HD reciever i had from adelphia before I got the DVR)

I want to get this right. Did the shows record at all? Or did is show that is wasn't going to record, then did and showed up later?
Let me be clear that the problem didn't happen to me. It's in this thread, back a page or so. I'll quote the post below, but since I've got your attention, I'd like to mention one thing that I'd love to have changed:

I want to be able to record a series and limit it to a particular time and/or day(s). In other words, I want to be able to say "Record Sports Center on Channel 123 when it airs from 10-11PM Monday thru Friday". It's really frustrating to know exactly what I want to record, but be unable to make the Moxi do my bidding. In other words, I want what I want, when I want it! :p

I have a ReplayTV and it handles this great. If you want more information, just ask.

Now back to our regularly scheduled programming. :D Here's the post that talks about the problem. Note that the post mentions two problems. I was just referring to the second problem, although the first is a valid problem also.

Just discovered two very undesirable side effects of the way Moxi handles recording series, at least one of which is a bad bug.

First, the other evening, at about 10:20 pm I scheduled the 11pm sportscenter to record as a series. But what it did was start recording the 10:00 show, and then not record the 11pm show. This is a real Bad Thing; it actually didn't record the very show I was setting it to record. (And it recorded an incomplete show instead.)

But far worse was what happened tonight. At 10:10 I set the 10pm Fox Sports World Report (already in progress) to reccord (as a record once). It went through the "scheduling" screen, then it popped up a message that scheduling was successful and the show had started recording.

It hadn't.

This is very, very bad, obviously. Fortunately I noticed the red light was not on, so I tried it again two more times. Both times it said it was recording, and it wasn't. Then I noticed that I already have a record series set for the show, with a 1-episode limit, and there was an episode that had been recorded earlier in the day (aargh). I wondered if the old episode was keeping the new episode from recording because the slot was full. So I deleted the earlier episode and tried again, and this time it worked.

At 11:10 I tried to set the 11pm Sportscenter to record and the exact same thing happened. It told me it had started recording, but it hadn't. Repeated, same result. Found an earlier sportscenter (aargh, again), deleted it, and now it started recording.

Regardless of what you think of the way Moxi handles series, you have to admit that the program should not tell you a show has started recording when it hasn't.

Moxiguy, I even more eagerly await your most knowledgeable reply. Does any of the series recording behavior change in later versions of the code?

If you guys work for Moxi, I would like to put a feature request in.

I really hate the fact that I cant watch SD shows in there original aspect ratio while leaving the box in 1080i mode. Every other reciever i have had gives me the option to put bars on the side of the SD shows instead of stretching them to fill the widescreen, while keeping a 1080i signal coming from the box to the TV. I was really shocked when I found out this already couldnt be done. Native passthrough is nice, but that still puts the signal for the SD channels at 480i. I do not like watching 480i feeds on my TV, I prefer to have everything up converted to 1080i while keeping the 4:3 aspect ratio, and this would seem like a simple thing, since every other reciever i have had does this. (including the motorola HD reciever i had from adelphia before I got the DVR)

Ahhhh, the young and inocent. :D This is what we all want, and the lucky 3.2ers have!

It sounds like my issue (from previous page) and PeteMcCabe's (above) are very similar. The only difference I see is that Angry Beavers was set for unlimited episodes, not 1-only. But it would block a particular episode (which was very weird. Anyways hope that helps some.

Here are some links I haven't seen posted in the last couple of pages for all the newb's... BTW MoxiGuy does work for Digeo, and he has been on this forum (thread) for a long time now...

SPL Moxi FAQ (http://users.adelphia.net/~ksoltmann/SPLMoxiFAQ.htm)

Jim's Moxi Tips (http://www.moxitips.com/)

MoxiFAQ Forum (http://www.moxifaq.com)

Ohh so 3.2 actually does allow you to put the blackbars up while keeping it in 1080i mode? I thought it only gave you the ability for Native Passthrough, so you didnt have to switch between 1080i and 480i, it did it automatically when going to a SD channel. If 3.2 allows you to put blackbars up on a SD channel, while still upconverting it to 1080i I'll be in heaven.

"Allows" is understating it. 3.2 presents programming in the original aspect ratio only. So if the source is 4:3, the output is 4:3. If you keep 1080i checked, and everything else unchecked, you will see black bars on all shows that originate in SD.

"Allows" is understating it. 3.2 presents programming in the original aspect ratio only. So if the source is 4:3, the output is 4:3. If you keep 1080i checked, and everything else unchecked, you will see black bars on all shows that originate in SD.

Hypothetically, of course. We in Adelphialand have no proof.
:p

oh that is truely awesome. That is what I've been waiting for the most. And for those that want it stretched, check 480i along with the 1080i, so its 480i on the SD channels, and you can stretch it with your tv,thats exactly how the thing should have been set up in the first place. Thank god. Now adelphia I really want you to give me the update, i'm so tired of watching things stretched, and I hate watching things when my tv is in 480i mode, it just doesnt look as good. No offense, but the manually changing the video output solution in order to have a 4:3 ratio was laughable to me. Having to change it everytime i switch between a HD channel and a SD, so I can have my SD in a 4:3 ratio and watch my HD channels in actual HD was just a rediculous idea. I am completely shocked that an engineer/programmer could actually design/write something that way, and think it was good idea, especially since its a motorola device, and all other motorola cable boxes are setup the way i like. I just think the box should not be modifiying what the picture looks like. If you want to stretch it, then put it in 480i, where its a native 4:3 signal, and stretch it with your TV. When its in 1080i things should be added to the signal (ie. black bars), but the actual picture should not be modified into a 16:9 picture. I would think the box stretching it would also take up more processing power then just leaving it in 4:3 and adding black bars.

oh that is truely awesome. That is what I've been waiting for the most. And for those that want it stretched, check 480i along with the 1080i, so its 480i on the SD channels, and you can stretch it with your tv,thats exactly how the thing should have been set up in the first place. Thank god. Now adelphia I really want you to give me the update, i'm so tired of watching things stretched, and I hate watching things when my tv is in 480i mode, it just doesnt look as good.

Well (and this is in no way intended to frustrate you 3.0ers even further) depending on your TV you have even more options. In my case, my wide aspect TV has a mode where it stretches the the edges of the picture more and the center of the picture less. The result is a 4:3 image stretched to 16:9 that actually looks pretty normal. In addition, the TV software for stretching seems to be a little "cleaner," i.e. the stretched image looks better when stretched by the TV.

After a little time away from the thread, I came back and read the comments on the series recording problems. I have experienced the same frustrations as everyone else with this issue -- including missed shows.

This is in no way intended to be insulting, it is an honest question for MoxiGuy and/or MoxiBuddy.

Why is this so hard to get right?

I'm no programmer, but the guys at TiVo and ReplayTV can't be all that much smarter than your guys! I still have a TiVo in the bedroom, and it just *gets it right.* I understand TiVo has been around longer, but TiVo has almost always gotten it right.

Moxi is a great solution for me for two main reasons: HDTV capability, and two-tuner recording. These are great, great features, and make the Moxi my main family room box. Still this shouldn't be so difficult! Here's the difference between my TiVo and the Moxi:

With the Moxi, usually every day, but for certain every two days, I go in to the "Scheduled to Record" area, delete a couple of scheduled items I don't want, then go into "Series Options" individually select each key series (especially the daily ones), select "View Upcoming", and manually select multiple episodes to record that the system has somehow missed. This falls into a category I like to call "Crude but effective."

With my TiVo, I simply go upstairs, lay in bed, and watch the shows I want to watch. Sometimes, even watching "backups" of critical shows the Moxi missed.

*sigh*

As an aside, as I was just proofreading my post I noticed a subtle difference. Did you spot it? TiVo is "my" Tivo whereas Moxi is "the" Moxi. Subconciously, I have personified the TiVo box because I think of it as a friend, or a pet! The Moxi is just a box that does things. I'm happy to use the Moxi, but I love my TiVo.

TiVo is "my" Tivo whereas Moxi is "the" Moxi.
Interesting. I sort of feel that way about my ReplayTV. When I use it's "grid", when I select something to record and I have pretty-much full control over how and when, I feel at home. In fact, I still go to it's grid to look and see what's on or what's coming up, then switch back to the Moxi to watch (if it's digital or HD -- if it's SD I usually watch it on the ReplayTV because the PQ is better). And I also use the ReplayTV as a "backup" in case the Moxi misses something.

As for how hard it is to get it right -- As a computer programmer, I understand that it can be hard sometimes. But if I were programming the Moxi, and I took it home and used it, there's no way I would release the product without fixing most of these things. They would just drive me crazy!

One of the reasons I became a programmer is because I want what I want the way I want it. It's truly frustrating to not be able to fix the problems myself. sigh.

-Dan

mvpgoblue,

High-end TVs generally have more and cleaner options for adjusting 4:3 pictures to 16:9 sets than Moxi. That's the prime reason we switched to native mode passthrough. We want to send the signal to your TV without mucking with it, and let you apply whatever adjustments you want based on what your TV can support. One important note that has tripped up a few folks: when you have 3.2, if you only check one of the HD resolutions and don't check 480i, then your TV will never "know" you're looking at a 4:3 picture. It will interpret the black bars that Moxi adds as part of the image. You won't get any of the stretching options.

I took the Motorola 6200 out of my system last weekend. Paying Adelphia for the Moxi and the 6200 was getting old. I kept waiting to get 3.2 here before taking the 6200 out of the mix but finally gave up and took the 6200 back. The 6200 looked so much better on SD stuff. 3.2 can't hit soon enough now. I now have a spilt line coming in the the Pioneer DVD-HDD recorder and record all my SD stuff onto it's HDD. I don't even bother with SD content on the Moxi.

I asked at the Adelphia office if she knew when the 3.2 update would be pushed out here for the Moxi and they looked at me like I was talking french. Also asked when we will be getting new HD channels since they dropped some other channels. Still no clue.

Anyway hopefully we will get 3.2 here in Adelphia land soon.


Jim

Can I get clarification for everyone's sake? Does firmware 3.2 update allow for VOD (movie, HBO On Demand, etc.) and fix the aspect ratio of SD channels so that bars appear and it's not "streched"?
thanks
this is for all the newbies who don't want to read 123 pages.

As an aside, as I was just proofreading my post I noticed a subtle difference. Did you spot it? TiVo is "my" Tivo whereas Moxi is "the" Moxi. Subconciously, I have personified the TiVo box because I think of it as a friend, or a pet! The Moxi is just a box that does things. I'm happy to use the Moxi, but I love my TiVo.

Personification = The Tivo loves you back !

To me,
The Moxi is still a box in dire need of MORE HARD DRIVE SPACE. (If we were to personify it in this case......it is a dude with a limp noodle that yearns for Viagra which sadly his insurance company will not cover.)

I actually could live with the 3.0 (and may have to in Adelphia land, Joe) until 4.0 makes its debut – then I figure I’d be a whole point down and would truly be missing something compared to the rest of the subscribers ?

I can also tolerate the inherent bugs and lack of native passthrough as I don’t channel surf that much and I’m willing to go through the tedious process of changing dem numbers in the Settings category when I switch between SD and HD programs…as long as the remote buttons don’t stick!

And I think that alot of users will be under whelmed when eventually the Moxi DVI is enabled (as I had the Moto 6200 hooked up via DVI to a 70” TV that projects 1080p and could discern no difference compared to the Moxi via component to the same display while watching HD material).

BUT, at this point, there is no work around solution to the meager recording capability of the current Moxi box which I think is its greatest weakness.

I asked at the Adelphia office if she knew when the 3.2 update would be pushed out here for the Moxi and they looked at me like I was talking french.
Jim
Jim,
In the words of Roger DeCoster and Joel Robert (as you know of Belgium descent) and fluent in French, “Quel l'enfer est-il 3.2 ?” Is that the width of the rear tire on some 80cc one-off ISDT prototype bike?

I’m currently out of town but will bug them when I return --simply for comic relief.

BUT, at this point, there is no work around solution to the meager recording capability of the current Moxi box which I think is its greatest weakness.
This is a problem, no doubt. If I didn't have a ReplayTV also, I'd be truly pissed!

-Dan

Well, after another couple of weeks with my Moxi I have a few follow up notices:

1) As I mentioned previously, by far the biggest problem I have with Moxi is that it won't let me set a show to record only at a specific time. As a result I now set 3 or 4 shows all for manual record, which I have to reset each time I watch them. SportsCenter at 11pm (PDT) is different from SportsCenter at 7PM (or, especially, at 6AM). Please!

2) Very closely behind is the fact that when I have Moxi set to record a series (as I do with "Zoboomofoo" for my kids), and set it for max 2 episodes, it will not record a new episode if it still has two saved. ReplayTV used to save "the two most recent" episodes, so when a new one came in it would delete the old one.

I'm sure I can work my way around it, but as a parent this feature would be much better the other way. When we watch an episode of Zoboomofoo, I don't delete it, in case the kids want to watch it again before the next episode gets recorded. But if I leave it, the next ep won't record. I would vote for a "record new over existing" option.

Very soon I'll just set everything to save two episodes and delete all the old ones manually, which will probably solve this problem. But when I go out of town, I expect I'll come back to a full moxie that didn't record some shows I want, because I have to keep two episodes of everything.

3) Still a big issue for me is what happens when a show ends. ReplayTV (BTW, sorry to Moxiguy and Moxibuddy for constant references to ReplayTV) would go to a blue logo screen. This is great for kids. Moxi will, after a while, go back to live TV, possibly showing something I do not want the kids to watch.

I thought I had this figured out. I set my box to channel 222 Showtime, which I don't get. So I figured when the show was over it would return to the "you don't get this channel" message. But it seems to go to the live info for whatever channel the show was recorded on. Damn!

I tell everyone who asks me about ReplayTV that one of the biggest benefits is that when a show is over, it turns off. This makes it ten times easier to turn the TV off when a show is over.

Please give us an option (at least) to turn off the "return to live after paused/show ended" feature. Maybe you could just dim the screen to prevent burn in.

4) I have to say that I am astonished that Moxi can not be turned off -- or, really, into a low-power sleep mode. Seriously, what computing device nowadays can't sleep? How much money (and energy) am I wasting? I read one calculation that this is costing me $10 every month (versus $2.50/month for a sleep-enabled ReplayTV.)

This is a terrible oversight. It must be possible to code in a "sleep" option which can be selected from the main menu (since it's obviously not possible to add an on/off switch to my hardware).


While I'm bitching, I should point out the features of Moxi that I *love*.

1) The find feature (where matching shows are updated in real time) is fantastic. Searching on ReplayTV was a massive hassle.

2) The ability to prioritize recordings is great. I always wished ReplayTV had this. Of course, with two tuners it's almost never an issue.

3) The feature that shows you what's scheduled to record is great. I always wanted this with ReplayTV.


See -- not all comparisons with ReplayTV are bad :-)


While I'm waiting, will any of these issues be addressed in 3.2? (I'm in Adelphia Socal)

I thought I had this figured out. I set my box to channel 222 Showtime, which I don't get. So I figured when the show was over it would return to the "you don't get this channel" message. But it seems to go to the live info for whatever channel the show was recorded on. Damn!This is part of the 3.2 update.

Jim,
In the words of Roger DeCoster and Joel Robert (as you know of Belgium descent) and fluent in French, “Quel l'enfer est-il 3.2 ?” Is that the width of the rear tire on some 80cc one-off ISDT prototype bike?

I’m currently out of town but will bug them when I return --simply for comic relief.


J'existe dans le meme bateau. Pardon mon francais, mais j'etude la langue depuis vingt ans.

1)Moxi is that it won't let me set a show to record only at a specific time.
2) it will not record a new episode if it still has two saved.
3) when a show ends.... Moxi will, after a while, go back to live TV, possibly showing something I do not want the kids to watch.
4) I have to say that I am astonished that Moxi can not be turned off -- or, really, into a low-power sleep mode.
1. this enhancement is planned for 2006
2. Are you setting "keep until I delete"? My box always replaces existing recordings with the latest episdodes. (I'm using 3.2, but my recollection is that 3.0 also behaved this way.)
3. We have parental controls that let you lock out content you don't want your kids to watch.
4. Sorry, don't have an answer here, yet.

So I had an adelphia guy come out and clean my wiring, and replace the moxi unit. The new moxi works sooo much better!!!! Its faster, and seems to tune all the channels in properly. I have noticed that while watching a show that was recorded in HD there is an intermittent audio sync issue. Its only a fraction off not even a second, but its enough to really mess with you during high action shows where there are fights or gunshots. The audio sync problem never happens during live tv, but happens often while watching recorded shows. Does anyone else have this problem, and if so is there some sort of work around.

Does Digeo have plans to include "View Upcoming" in the various Channel Listings? It would be so useful to be able to find other airings of a show while browsing the Channel Listing. Currently, this only seems to be enabled in the Recorded Shows and various Find screens.

jbarr,

Yes. We're changing the phrase to "See all Times." It's in our 4.0 release. Which I hesitate to even mention when we don't have 3.2 out to everyone yet. (Bracing for a well-earned round of sarcasm, skepticism from Joe etc.).

jbarr,

Yes. We're changing the phrase to "See all Times." It's in our 4.0 release. Which I hesitate to even mention when we don't have 3.2 out to everyone yet. (Bracing for a well-earned round of sarcasm, skepticism from Joe etc.).

<Sarcasm> Ahhhh, to dream!</Sarcasm>
Thanks for the update MG! ;)

Recently, I have noticed that if I set a program to record, sometimes it will change the channel to the one being recorded. I don't know if it's a glitch or not, just thought I'd let people know.

Isn't that "lost week" about up yet? It is approaching mid August and still no 3.2 here in Adelphia SoCal.

J'existe dans le meme bateau. Pardon mon francais, mais j'etude la langue depuis vingt ans.

Well Ken, you may want to take up studying yet a third language because I have a sneaky suspicion that when the name of the boat changes to Time Warner Cable or whatever and their flag of origin reads “Dick Parsons Forever”……that, when one enters Yee Olde Cable Office in SoCal that has the new sign up saying “Under New Management” and one asks “When will 3.2 (or 4.0… or whatever the current flavor of the year is) be pushed out to the subscribers?”

the ONLY interval change will be………

They will look at you like you are speaking German rather than francais !

On the other hand, since I am a glass half full type of person, we can all look forward to Joe (of West L.A.) singing to us every so often…..

The beat goes on
And the beat goes on……. :D

On that note,

I currently consider the Moxi box to be a somewhat satisfactory economical solution to my viewing habits (if one has the patience of Jobe!) and alot of the problems expressed here on the thread are due to signal strength problems, bad boxes or user error for which we have to give some slack to Deigo (Joe, I’m in my East L.A. mode).

However, it is my uneducated opinion that
Tivo is (or at least was) working on a CableCard unit, due out early next year. The question that they have not answered is whether their Comcast deal will cause that CableCard unit to be delayed or canceled?

The Tivo-Comcast deal will yield software that can run on any Motorola 6412s, if future non-Comcast MSOs choose to license it and Tivo is then supposed to work on SA-compliant software, presumably for some versions of the 8300 or similar.

Sooooooooo,
if all the above comes to fruition and Deigo doesn’t implement some interim SUBSTANTIAL upgrades to their product, I foresee a time when alot of people with real moxi will be using Tivo quite often as a new four letter word in the home theaters.

Well Ken, you may want to take up studying yet a third language because I have a sneaky suspicion that when the name of the boat changes to Time Warner Cable or whatever and their flag of origin reads “Dick Parsons Forever”……that, when one enters Yee Olde Cable Office in SoCal that has the new sign up saying “Under New Management” and one asks “When will 3.2 (or 4.0… or whatever the current flavor of the year is) be pushed out to the subscribers?”

the ONLY interval change will be………

They will look at you like you are speaking German rather than francais !

On the other hand, since I am a glass half full type of person, we can all look forward to Joe (of West L.A.) singing to us every so often…..

The beat goes on
And the beat goes on……. :D

Actually the song "Promises, promises" keeps ringing in my head... :D

On that note,

I currently consider the Moxi box to be a somewhat satisfactory economical solution to my viewing habits (if one has the patience of Jobe!) and alot of the problems expressed here on the thread are due to signal strength problems, bad boxes or user error for which we have to give some slack to Deigo (Joe, I’m in my East L.A. mode).

However, it is my uneducated opinion that
Tivo is (or at least was) working on a CableCard unit, due out early next year. The question that they have not answered is whether their Comcast deal will cause that CableCard unit to be delayed or canceled?

The Tivo-Comcast deal will yield software that can run on any Motorola 6412s, if future non-Comcast MSOs choose to license it and Tivo is then supposed to work on SA-compliant software, presumably for some versions of the 8300 or similar.

Sooooooooo,
if all the above comes to fruition and Deigo doesn’t implement some interim SUBSTANTIAL upgrades to their product, I foresee a time when alot of people with real moxi will be using Tivo quite often as a new four letter word in the home theaters.

I saw a Sony prototype of a Cablecard DVR recorder at CES. Not sure if they're releasing it, and at what price.

The first generation of CableCARD can only support a one-tuner DVR. You don't get to record two shows at once. It's MultiStream CableCARD that's going to make things interesting. When? Well, um.... long after 3.2 and 4.0... or I'll buy you dinner.

The first generation of CableCARD can only support a one-tuner DVR. You don't get to record two shows at once. It's MultiStream CableCARD that's going to make things interesting. When? Well, um.... long after 3.2 and 4.0... or I'll buy you dinner.

I'm in for Sushi! :D

So, I guess I should be expecting to receive that new firmware upgrade in about a year from now.....
.
Followed byyyyyyyyyyyy -

Nope. That'd be wrong. Long before that. But if it turns out that you're right, I'll buy you dinner. You name the restaurant.
So, I guess it depends on one's definition of "long". :D

Well Ken, you may want to take up studying yet a third language because I have a sneaky suspicion that when the name of the boat changes to Time Warner Cable or whatever and their flag of origin reads “Dick Parsons Forever”……that, when one enters Yee Olde Cable Office in SoCal that has the new sign up saying “Under New Management” and one asks “When will 3.2 (or 4.0… or whatever the current flavor of the year is) be pushed out to the subscribers?”

the ONLY interval change will be………

They will look at you like you are speaking German rather than francais !

On the other hand, since I am a glass half full type of person, we can all look forward to Joe (of West L.A.) singing to us every so often…..

The beat goes on
And the beat goes on……. :D

Dos cerveza, por favor.

The first generation of CableCARD can only support a one-tuner DVR. You don't get to record two shows at once. It's MultiStream CableCARD that's going to make things interesting. When? Well, um.... long after 3.2 and 4.0... or I'll buy you dinner.

I could see a two tuner PVR with one Free-to-Air QAM and one Cablecard tuner with simultaneous playback during record of one channel.

Isn't it not so funny that the technological bottelneck is the encryption nonsense that consumers don't want or need but have to pay for anyhow?

ken: Clever.I wonder if you will see it. --MG

so I just got my unit here in socal from Adelphia, and have been trying to get things to run how I like. in my research, everything i was looking for is coming in other versions. the one thing I can't seem to find is this: is there a "default" for recording options? right now, if i set it to record a series, it will only keep them a certain number of days, record on time, etc. but I would like to have them set to different default values (instead of going in and changing them manually everytime) is that possible? thanks a lot.

thom

seneros: planned for a future version.

so I just got my unit here in socal from Adelphia, and have been trying to get things to run how I like. in my research, everything i was looking for is coming in other versions. the one thing I can't seem to find is this: is there a "default" for recording options? right now, if i set it to record a series, it will only keep them a certain number of days, record on time, etc. but I would like to have them set to different default values (instead of going in and changing them manually everytime) is that possible? thanks a lot.

thom

<><><><><><>
Thom,
Whenever I want to record a series I select "recording options" and NOT "record series".....this will take you directly to all the options, such as Keep ... days,etc. It is still pain but better than having to go back the "find & record"/Series options menu. It's a work around but it works for me.

Wayne

LOL i just finally spoke with a manager at Adelphia about the 3.2 upgrade. He told that that indeed it was scheduled to go out july 27-29th, but there was a bug that stopped that from happening. I asked how come customer service was not aware of this, and told me over and over again that the upgrade has infact gone out, and wasted alot of my time. He had no comment on that. I asked what was so difficult for adelphia to figure this out, and he stated that it is not a adelphia problem, but a problem with the Programming from the Moxi people. I then asked how come every other cable company was able to delpoy the upgrade successfully, except for adelphia, and again he had no comment. He gave me a time line of possibly 2 weeks, but said it could be longer. I ****ing hate adelphia.

ken: Clever.I wonder if you will see it. --MG

I doubt it, too much money to be made squeezing the consumer. If they had this option there might actually be competition.

ken: Clever.I wonder if you will see it. --MG

Also seeing as the only real premium content in HD is HBO and Showtime right now, the probability of conflict is about zero. ESPN-HD being premium on Adelphia is bogus, it comes with the territory on D*.

I have noticed that while watching a show that was recorded in HD there is an intermittent audio sync issue. Its only a fraction off not even a second, but its enough to really mess with you during high action shows where there are fights or gunshots. The audio sync problem never happens during live tv, but happens often while watching recorded shows. Does anyone else have this problem, and if so is there some sort of work around.

I have noticed that while watching a show that was recorded in HD there is an intermittent audio sync issue. Its only a fraction off not even a second, but its enough to really mess with you during high action shows where there are fights or gunshots. The audio sync problem never happens during live tv, but happens often while watching recorded shows. Does anyone else have this problem, and if so is there some sort of work around.

Yes, there is.
Purchase a receiver that has lip-sync adjustment and yer problem be solved.

I always hit the button for instant replay (8 seconds jump back) and it fixes it when that happens for me.

Thinking of going down the Moxi road with Adelphia (Moorpark, CA), would like some points cleared up:

The box they show has component, composite and S-Video outputs. Can these all be used at the same time, or are there only certain combinations that can be used simultaneously?

Similarly for the audio, can I connect to both the digital and "regular" outputs at the same time?

There have been reports of Moxi having issues dealing with VOD/PPV, any truth in this?

Can it be self-installed, or does it require to be installed by the cable company (appreciate you can't answer for a specific company, just in general)?

TIA. :D

Thinking of going down the Moxi road with Adelphia (Moorpark, CA), would like some points cleared up...
All video ports are active simultaneously when the Moxi is outputting 480i video, but only the component output is active when an HD video setting is selected. All audio ports are active simultaneously. There are many markets where PPV and/or VOD are not available through the Moxi, and Adelphia systems are probably the least likely to have support (call them to find out). Self-installation is typically not available, although I would recommend asking them to waive your installation fee. Check out my comprehensive Moxi guide (http://users.adelphia.net/~ksoltmann/SPLMoxiFAQ.htm) for more information.

Fabulous site, answered all my questions! ;)

Thinking of going down the Moxi road with Adelphia (Moorpark, CA), would like some points cleared up:

The box they show has component, composite and S-Video outputs. Can these all be used at the same time, or are there only certain combinations that can be used simultaneously?

Similarly for the audio, can I connect to both the digital and "regular" outputs at the same time?

There have been reports of Moxi having issues dealing with VOD/PPV, any truth in this?

Can it be self-installed, or does it require to be installed by the cable company (appreciate you can't answer for a specific company, just in general)?

TIA. :D

I live in Thousand Oaks, not too far from you. FYI, Adelphia does not provide VOD in this area although they advertise it continuously. They do not provide all the advertised HDTV. They charge a premium for ESPN-HD. They have not pushed 3.2. I'm thinking of getting a DirecTV HD-TIVO for these and a number of other reasons.

It may be different in Moorpark, but I doubt it.

They require an appointment for installation.

With 3.0 only the component or s-video/composite is active at any given time. DVI/HDCP/HDMI doesn't work.

VOD works fine here, as long as any splitters/amps are 1GHz (as I found out a couple of weeks back!). I suspect your issues are largely due to you being on the old GTE/Verizon system. I would be connecting to a "traditional" TV, so no HD issues.

Unfortunately VOD isn't enabled on the MOXI boxes yet for Adelphia customers (my understanding is this will come with the 3.2 upgrade). Everything Ken said about TO is true for Moorpark, except I think we do get all the HD channels they advertise - all the HD locals, Discovery HD plus the premiums ESPN HD, Cinemax HD, HBO HD and Shotime HD.

- ricknroll -

Hi folks-

I am moving soon and have the option of keeping my HDTivo or going with Adelphia's HD DVR (which I'm told is a Moxi). For various reasons I'm not entirely thrilled with D*, though I do love my HDTivo. Can someone comment on what I'd be giving up by switching to the Moxi, other than recording time? How different is the user interface? How good is the "Season Pass" functionality when compared to an HDTivo? Other thoughts/opinions?

Sorry if this info is buried within this thread already; I tried to search the thread for HDTivo but didn't turn up more than a handful of mentions, and none seemed to directly compare the two.

Thanks,
Sean

Hi folks-

I am moving soon and have the option of keeping my HDTivo or going with Adelphia's HD DVR (which I'm told is a Moxi). For various reasons I'm not entirely thrilled with D*, though I do love my HDTivo. Can someone comment on what I'd be giving up by switching to the Moxi, other than recording time? How different is the user interface? How good is the "Season Pass" functionality when compared to an HDTivo? Other thoughts/opinions?

Sorry if this info is buried within this thread already; I tried to search the thread for HDTivo but didn't turn up more than a handful of mentions, and none seemed to directly compare the two.

Thanks,
Sean

Sorry to say, but basically, you give up everything. The mythical 3.2 upgrade helps but doesn't fix a basically flawed design. 4.0 will even fix more, I'm sure but again, a basically flawed design is hard to patch. When the next version is available to us I don't think anybody will hesitate on trading in. There's a lot in this thread but simply put:
1) Insufficient HDD
2) "Season Pass" is brain dead.
3) Poor image quality in SD
4) DVI not yet enabled, but when it is will be slower than current.
5) Overall slow interface
6) No grid guide

and on and on. I'm sure DirecTivo isn't perfect but it's a hell of a lot better than this.
If it wasn't such an outlay of cash for me to switch I'd have been gone long ago. I don't like beta testing products and paying for the right. It's just my condo already covers a big hunk of my cable and switching doubles me up. :(

And THIS was #500! Yea!

...the next version is available to us I don't think anybody will hesitate on trading in. There's a lot in this thread but simply put:
1) Insufficient HDD
2) "Season Pass" is brain dead.
3) Poor image quality in SD
4) DVI not yet enabled, but when it is will be slower than current.
5) Overall slow interface
6) No grid guide

and on and on. I'm sure DirecTivo isn't perfect but it's a hell of a lot better than this.
...

Thanks Joe. I can probably live with the reduced HDD space, given my viewing habits. Brain dead SP is a tough one to give up. Poor SD... well, other than the Daily Show I pretty much stick to HD. No DVI - ha, well, neither does my HDTivo :) (This is only funny if you've checked out the HDTivo monster thread about the failed HDMI ports - pretty much ALL of them fail, eventually. Talk about a flawed design...). There's no way the interface is slower than the HDTivo - seriously, this is a major sucking point for the HDTivo. No grid.... ok, that hurts.

How about things like being able to skip forward 30 seconds at a time (nice, if hidden, feature of the Tivo)? How is the remote (I swear the Tivo peanut remote is possible the best remote I've ever used. Just so simple and smartly designed).

Anyway, thanks for the opinions.

-Sean

Thanks Joe. I can probably live with the reduced HDD space, given my viewing habits. Brain dead SP is a tough one to give up. Poor SD... well, other than the Daily Show I pretty much stick to HD. No DVI - ha, well, neither does my HDTivo :) (This is only funny if you've checked out the HDTivo monster thread about the failed HDMI ports - pretty much ALL of them fail, eventually. Talk about a flawed design...). There's no way the interface is slower than the HDTivo - seriously, this is a major sucking point for the HDTivo. No grid.... ok, that hurts.

How about things like being able to skip forward 30 seconds at a time (nice, if hidden, feature of the Tivo)? How is the remote (I swear the Tivo peanut remote is possible the best remote I've ever used. Just so simple and smartly designed).

Anyway, thanks for the opinions.

-Sean
Yes, Moxi has 30 sec skip and 7 sec back, it works well (Something!!!). I use a Harmony 676 so the std remote is in a drawer. I didn't particularly like it but, it's generally OK. Based on your description of the TiVo sounds like nothing out there works! Maybe Dish? I use my ReplayTVs to get verything SD and the Moxi just for HD. I record Leno & Conan and KNBC reruns an episode of each in the middle of the night. I have to manually cancel every airing of those not to jam the buffer or overwrite the new episode. I only keep one to leave room.
Now with Letterman and SNL coming online in HD even more space constraints, let alone regular HD programming and the occasional HBO-HD movie! 80G is pathetic.

Sorry to say, but basically, you give up everything.

LOL, LOL

Joe, does he get to keep his old furniture?

How is the remote (I swear the Tivo peanut remote is possible the best remote I've ever used. Just so simple and smartly designed).

Sean,
I've had to replace mine 3 times since mid-January........and I spent the whole month of July at the Tour de France followed by a couple weeks in England.

The upside ?
The CSR at our local Adelphia office is sure cute and fun to flirt with..............
although she probably has a nearly flat EEG.

LOL, LOL

Joe, does he get to keep his old furniture?

Probably not. I hear MoxiGuy is redecorating his home, some new furniture shuure wood look nice. :D
JK
;)

Unfortunately VOD isn't enabled on the MOXI boxes yet for Adelphia customers (my understanding is this will come with the 3.2 upgrade). Everything Ken said about TO is true for Moorpark, except I think we do get all the HD channels they advertise - all the HD locals, Discovery HD plus the premiums ESPN HD, Cinemax HD, HBO HD and Shotime HD.

- ricknroll -

Not true, here in colorado springs we have had VOD since april. And i do beleive quite a few other markets have it to. I think it is now more likely to have VOD on adelphias networks then not to have it.

Not true, here in colorado springs we have had VOD since april. And i do beleive quite a few other markets have it to. I think it is now more likely to have VOD on adelphias networks then not to have it.

Since we are going to TWC, I'm still not convinced that there isn't some stalling going on.

I am moving soon... How different is the user interface? How good is the "Season Pass" functionality when compared to an HDTivo? Other thoughts/opinions? How soon is your move? We're in the process of clearing up the last issues for a significant upgrade to our software in the Adelphia soCal market. If you get to Adelphia territory after the upgrade, you'll blow right past some of the issues that are vexing Joe.

The logic for season passes is much improved compared to the version that Joes has pronoounced brain dead. Compared to your HDTiVo most significant issue I expect you will have is that a much smaller hard disk drive (80GB). Here are some of the signfificant U-I differences you'll find. 1) when you're browing the menu in Moxi, there's a generous corner of the screen left open for you to continue watching your program. 2) The search by title feature in Moxi looks at all the words in a title (e.g. type J-A-Y and you'll get "The Tonight Show with Jay Leno") 3) the U-I zippier and more responsive than TiVo. The most significant issue I predict will be that Moxi has a much smaller hard disk drive than you HDTiVo.

How soon is your move? We're in the process of clearing up the last issues for a significant upgrade to our software in the Adelphia soCal market. If you get to Adelphia territory after the upgrade, you'll blow right past some of the issues that are vexing Joe.

The move is next month, but I'm not heading towards SoCal - just staying here in the Colorado Springs area. Anyone know what version of software they're running around here?

The logic for season passes is much improved compared to the version that Joes has pronoounced brain dead. Compared to your HDTiVo most significant issue I expect you will have is that a much smaller hard disk drive (80GB). Here are some of the signfificant U-I differences you'll find. 1) when you're browing the menu in Moxi, there's a generous corner of the screen left open for you to continue watching your program. 2) The search by title feature in Moxi looks at all the words in a title (e.g. type J-A-Y and you'll get "The Tonight Show with Jay Leno") 3) the U-I zippier and more responsive than TiVo. The most significant issue I predict will be that Moxi has a much smaller hard disk drive than you HDTiVo.

Thanks MoxiGuy. That helps a bit. The hard drive issue might be painful. I also read somewhere on the web that when you're watching a previously recorded show and pause it, that the Moxi will dump you into Live TV? Is that true? That sounds terrible.

-Sean

I don't know about dumping into Live TV when paused, but I have found recently that if I am watching a program from the buffer and try to fast forward, after a while it will shoot me to the live point in time. It is extremely irritating.

The move is next month, but I'm not heading towards SoCal - just staying here in the Colorado Springs area. Anyone know what version of software they're running around here?

-Sean

We still have 3.0, and not heard anything about an update. He keeps talking about the socal update, so i dont know if it is just for socal, or for all of adelphias system? Moxiguy do you know if and when they release it is it going to be system wide? or just there in socal?

The hard drive issue might be painful.
If you're recording any amount of HD sports, the small HDD is a real problem. I sure wish they'd allow us to dump shows to an external drive.

I also read somewhere on the web that when you're watching a previously recorded show and pause it, that the Moxi will dump you into Live TV? Is that true? That sounds terrible.

-Sean
There are several ways to accidentally jump to live, and it *is* terrible. I was recording the PGA Championship yesterday. I was watching it delayed, but it was still recording. I pressed the wrong button (I think it was the Stop button) and all of a sudden it was live. After a series of loud "LA LA LA I'M NOT LISTENING" and some button presses, I managed to not hear or see anything important. But it is just too easy for this to happen.

And one thing that makes no sense at all is if I'm recording something and watching it delayed, and I pause it, why can't it leave it paused? If I leave it paused too long, it will jump to live. You can't tell me it's a buffer issue, because I'm recording the show. Just leave it how I left it!!! If it's an HD show (as it was yesterday), it only leaves things paused for a few minutes. This really sucks!

The Moxi guys really need to take a serious look at this. It's really a PITA.

-Dan

And one thing that makes no sense at all is if I'm recording something and watching it delayed, and I pause it, why can't it leave it paused? If I leave it paused too long, it will jump to live. You can't tell me it's a buffer issue, because I'm recording the show. Just leave it how I left it!!! If it's an HD show (as it was yesterday), it only leaves things paused for a few minutes. This really sucks!

The Moxi guys really need to take a serious look at this. It's really a PITA.

-Dan


That is there "screeen saver". take a look at splinke FAQ for more info http://users.adelphia.net/~ksoltmann/SPLMoxiFAQ.htm#Recording look for the pause/screensaver section

How soon is your move? We're in the process of clearing up the last issues for a significant upgrade to our software in the Adelphia soCal market. If you get to Adelphia territory after the upgrade, you'll blow right past some of the issues that are vexing Joe.

.

MG, I so look forward to being de-Vexed!!! ;)

One question I have. When the USB ports are finally opened. Will I be able to put my external HDD on it or will I be stuck with an Adelphia solution? TIA.

...

And one thing that makes no sense at all is if I'm recording something and watching it delayed, and I pause it, why can't it leave it paused? If I leave it paused too long, it will jump to live. You can't tell me it's a buffer issue, because I'm recording the show. Just leave it how I left it!!! If it's an HD show (as it was yesterday), it only leaves things paused for a few minutes. This really sucks!
....

-Dan


Ew. That's pretty much deal-breaker territory for me. With 2 kids under the age of 3, pause-and-resume after a diaper change and/or "oh my god what have you done to the sink!?!?" interruptions is a requirement for any DVR. I'm thinking I'm going to stick w/my HDTivo and suffer through another year of D* quirks. Maybe by the time D* obsoletes my hardware, the cable companies will have a real contender (or, if the gods are happy with us, an HDTivo CableCard model...).

-Sean

MG, I so look forward to being de-Vexed!!! ;)

One question I have. When the USB ports are finally opened. Will I be able to put my external HDD on it or will I be stuck with an Adelphia solution? TIA.

I don't know if there's been any update on this topic, but every time it has been mentioned in the past it has been described as unlikely. We can dream. Just imagine, a major problem that can be fixed with a low-cost, simple solution. Nahhh. It'll never happen.

I don't know if there's been any update on this topic, but every time it has been mentioned in the past it has been described as unlikely. We can dream. Just imagine, a major problem that can be fixed with a low-cost, simple solution. Nahhh. It'll never happen.

Don't be soooo negative! :p ;) :D

Sean:

I have similar pause-related issues. Just to clarify the problem:

If you pause your Moxi for a while (I'm sure somebody knows how long), at some point it will switch the display back to live TV. This is not so great, admittedly. However when you return to watch, you can resume watching the show at the point where you paused it, so you will only be inconvenienced a little.

Also I am pretty sure that it will return to live on the channel that the paused show was recorded on, not the channel you were most recently watching. So if you pause a kids show, it won't suddenly come back live to CineMax you were watching the night before.


Isn't it interesting that this one issue, which I'm guessing was pretty far down the list of priorities when the Moxi code was first being written, has turned out to be such a big sore spot with so many users? (Me included).


I switched from ReplayTV (which I preferred to Tivo) to Moxi. Some features are worse, but some are definitely better (i.e. two tuners, never failing to change channels, excellent find feature). I still have my ReplayTV, so I could move the Moxi to the bedroom and reinstall my ReplayTV, but the Moxi's advantages outweigh those of the ReplayTV. BTW my Moxi has a 30-second skip button, but I believe this is a cable-company-specific option.

However when you return to watch, you can resume watching the show at the point where you paused it, so you will only be inconvenienced a little.
Good point -- thanks for clarifying what I said. The only time it's a problem for me is when I'm watching a sporting event and I don't want to see the "live" score. As you said, for everything else, you can just go back to where you were (assuming you're recording it).

Also I am pretty sure that it will return to live on the channel that the paused show was recorded on, not the channel you were most recently watching. So if you pause a kids show, it won't suddenly come back live to CineMax you were watching the night before.
You are correct.

I still have my ReplayTV, so I could move the Moxi to the bedroom and reinstall my ReplayTV
I have my ReplayTV hooked up right along with my Moxi. I use both. I use the ReplayTV to watch and record analog SD, and my Moxi for digital SD and HD. And I use the ReplayTV's Channel Guide.

-Dan

...One question I have. When the USB ports are finally opened. Will I be able to put my external HDD on it or will I be stuck with an Adelphia solution? TIA.
From SPL Moxi FAQ (http://users.adelphia.net/~ksoltmann/SPLMoxiFAQ.htm): The USB ports are currently available in markets with the Photo and Jukebox functions activated, but not for external storage. It is possible that support for an external hard drive and DVD-RW is planned in software version 4.2 (don't ask, joe221 :)), although it is very likely that you will have to rent the external hard drive and that the content will be heavily encrypted, preventing further transfer. Digeo originally planned to release a companion box called the Moxi Plus, designed to attach to a USB 2.0 port on the back of the main BMC box, and it was to include an 80-360 GB hard drive. In April, 2005 the Moxi Plus was quietly removed from Digeo's list of future hardware due to lack of interest on the part of its cable company partners. I'm not sure whether Digeo has revised any of this.

...I also read somewhere on the web that when you're watching a previously recorded show and pause it, that the Moxi will dump you into Live TV? Is that true? That sounds terrible...
From SPL Moxi FAQ (http://users.adelphia.net/~ksoltmann/SPLMoxiFAQ.htm):

When you pause a current program on the Moxi, it will resume playing from the pause point after 10 or 30 minutes [even if you are recording it], depending on whether you were on an HD or SD channel when you hit pause. If you pause a recorded program, rather than resuming playback, the Moxi will jump to live TV on the channel from which the recorded program was recorded (software version 3.0) or the last channel to which you were tuned (software version 3.2). You can return to the Recorded TV menu and click resume to begin playback from the pause point. Similarly, if a menu or dialog is up, it goes away and restores full screen programming after 30 minutes.

These behaviors are reportedly a screensaver strategy to avoid burn-in of static images on your TV. However, given the different pause times for HD and SD channels, it is likely that this strategy is as closely linked to the relatively small live TV buffer as it is to being an actual "screensaver". If you plan to be away for a while, it is suggested that you record the program rather than pause it. This will prevent the buffer from running out, which could cause you to miss some of the program. However, it will likely cause you to lose your place in the program. In any event, it appears that pausing live TV should only be used for relatively brief interruptions in playback.

We just got our power back late this afternoon after 48 hours in the dark, and I sat down tonight to reschedule three programs that didn't get recorded on Sunday night. Much to my surprise and delight, all three were already scheduled on the Moxi for the their next airing; luckily, these were cable shows with multiple airings, so I won't miss any eps.
I had no idea Moxi would do this. And I guess it makes sense. The shows are set up for first-run only. And since Moxi couldn't record the first instance, it recorded the next.
I have no experience with TiVo or Replay, so I don't know if this is common on DVRs. It's pretty cool, tho!

barry

We just got our power back late this afternoon after 48 hours in the dark, and I sat down tonight to reschedule three programs that didn't get recorded on Sunday night. Much to my surprise and delight, all three were already scheduled on the Moxi for the their next airing; luckily, these were cable shows with multiple airings, so I won't miss any eps.
I had no idea Moxi would do this. And I guess it makes sense. The shows are set up for first-run only. And since Moxi couldn't record the first instance, it recorded the next.
I have no experience with TiVo or Replay, so I don't know if this is common on DVRs. It's pretty cool, tho!

barry

Me too. I went to see if Moxi was smart enough to reschedule Six Feet Under since I didnt have power since sat until this afternoon, and it already did. I was happy since I got to watch the HD version vs the SD version on On Demand. I also checked the deleted and cancelled portion and the first time airing stated it didn't record due to signal. So this is cool

Mark

Don't be soooo negative! :p ;) :D

Big news, no upgrade yet!!!

Adding HDD to USB is not as simple as it seems at first. The scheduling software needs to be revised to be able to deal with one or two drives. If a drive can be plugged in, then it can also be unplugged. What happens then? Shows that were successfully scheduled on the basis of two drives' worth of space, suddenly have no place to land. When you plug and unplug drives from a PC and Mac, the user can manually manage which files go where. In a DVR, that's all handled under software control. That is not to say that the problem is hugely difficult. But it is more than trivial.

I disagree with splinke about the likelihood of having to rent an external drive. I think it is more likely that you will have to buy an add-on drive.

Steve, nothing has been revised in the plan of record for external drives... but the issue is suddenly on the table again.

Adding HDD to USB is not as simple as it seems at first. The scheduling software needs to be revised to be able to deal with one or two drives. If a drive can be plugged in, then it can also be unplugged. What happens then? Shows that were successfully scheduled on the basis of two drives' worth of space, suddenly have no place to land. When you plug and unplug drives from a PC and Mac, the user can manually manage which files go where. In a DVR, that's all handled under software control. That is not to say that the problem is hugely difficult. But it is more than trivial.

I disagree with splinke about the likelihood of having to rent an external drive. I think it is more likely that you will have to buy an add-on drive.

Steve, nothing has been revised in the plan of record for external drives... but the issue is suddenly on the table again.
But, USB is a Plug 'N Play (errr Pray) technology. It seems simple to me. If the external drive is there, record to it if space is needed. If it's not there revert to original logic and erase the oldest show in the queue. Simple. :confused:

What might happen if you put an Adelphia Moxi subscriber in charge of Digeo? This is not a hypothetical question. We're all about to learn the answer.

If you've been following the news about our company, you may have noted that last Monday, Mike Fidler came on board as our new CEO (http://seattlepi.nwsource.com/business/apbiz_story.asp?category=1310&slug=Digeo%20CEO). Before coming to Digeo, Mike was (to quote our press release) senior vice president of Sony Electronic's Home Products Division, where he was responsible for for marketing televisions, home audio/video and both IT and professional displays, with a specific focus on HDTV and set-top boxes. Mike led the team responsible for Sony’s TiVo partnership and helped launch TiVo in the United States.

What didn't make it into the press release is the fact that Mike and his family have been Adelphia Moxi subscribers for the past six months. It's almost like handing the reigns to Joe221 or kelliot.

It's almost like handing the reigns to Joe221 or kelliot.

Sorry, I decline, I wouldn't want to deal with Adelphia or any of the other cheapskate cablecos.

Adding HDD to USB is not as simple as it seems at first.
I'm a developer, so I understand why this might be difficult. But I also know that sometimes developers try to bite off too much at once.

Let me try and offer a much simpler interim solution:

The problem is that we don't have enough drive space. The simple interim solution would be to let us move files from the internal drive to an external drive. When we actually want to watch them, let us play them from the external drive.

Don't bother (at first) to figure out how to let us record directly to the external drive -- that can come later. Just give us a way to off-load shows we want to save.

Right now you have a menu item that lets us delete recorded shows. Add another one called "Move to external drive". Once the show is copied to the external drive, delete it from the internal drive using the same logic as the current "Delete" menu item.

You would also have to give us a way to delete shows from the external drive, in case there's not enough room. A simple file browser interface would suffice.

To be able to watch the shows on the external drive, either use the browser interface, or add another menu item called "View recorded shows on external drive". This way you don't even have to modify the other elements of the "Recorded Shows" menu.

-Dan

Never happen, Dan. Makes too much sense!

That is not to say that the problem is hugely difficult. But it is more than trivial.

Well, I guess one solution would have been to start with a bigger hard drive... :D :eek:

I disagree with splinke about the likelihood of having to rent an external drive. I think it is more likely that you will have to buy an add-on drive.

Steve, nothing has been revised in the plan of record for external drives... but the issue is suddenly on the table again.

This is great news. Not to be negative (again) but I disagree with Dan's suggestion of simply setting up for transferring programs. I understand that this stuff is hard to do. But like I said a couple of weeks ago -- You Digeo guys are smart! This is what you do! If implemented, one of the *BIG* drawbacks of the Moxi would be addressed.

Not to be negative (again) but I disagree with Dan's suggestion of simply setting up for transferring programs. I understand that this stuff is hard to do. But like I said a couple of weeks ago -- You Digeo guys are smart! This is what you do! If implemented, one of the *BIG* drawbacks of the Moxi would be addressed.
Don't get me wrong -- I'd love to have the whole thing implemented! :p I just wanted to give them an idea for an interim solution that we might actually see in the near future. But I'll take the whole thing, for sure!! :)

-Dan

MoxiGuy (and anybody that has insight into this topic)-

This is probably going to go all sorts of places that you're not allowed to go, but I'm curious as to how much you can answer.

What is the value proposition for a cable company for the Moxi DVR?

I'm curious because the incremental cost to me of having the Moxi is small (I think just $5 more a month than a digital cable box). Is the payoff more subscribers (i.e. fewer D* defections)? Or is it more services/movies/HD subscriptions as a % of customers? Or what?

I guess my question is related to wondering how long I'll have a Moxi box in my home vs. some other solution. Is it a 2 year life cycle? 5 years?

I'm sure it is different for each cable provider. But how do these things work in general? Flat fee purchase of the box by the cable company? Lease of the box by the cable company? Monthly fee for access and/or per unit in service?

Just wondering,
MVP

Steve, nothing has been revised in the plan of record for external drives... but the issue is suddenly on the table again.
Why is that ?

And are you an advocate for us that would like us to live our lives -other than like being shut-ins- to manage the meager recording capability of the Moxi......or a fly on the wall providing us with info ?

In other words, how high up the food chain, art thou ??????

Sorry, I decline, I wouldn't want to deal with Adelphia or any of the other cheapskate cablecos.

Zwei Bier bitte .......or in merican....."Two beers, please."