Like jkozlow3, I also noted a definite improvement in 480i picture quality when Charter implemented MOXI version 3.2 in the Asheville, NC area. something did happen.

You know, if you guys are correct, this is indeed an unexpected pearl from 3.2.

MG, the developers should be complemented on this.

Ah, MG beat me to the punch.
I guess I've got to learn to type faster.

In 3.2, these controls are under HDTV Setup. If you have been using 3.0, the upgrade will leave your video output on whichever resolution you had previously been using. (example: you had it set to 1080i for use with an HDTV). When you get the upgrade, you need to go to Settings -->HDTV Setup and add a checkmark for 480i in order to activate native mode passthrough.
Just for clarification, I assume one can select 480i, 720p and 1080i (all three at once) with the 3.2----------for all those users whose display will accept BOTH the 720p and 1080i resolutions?

So, I would assume that if it is after June 21 or so of 2006 – I can count on another free meal?
Friendly and Hungry Customer :D

June 21 of 2006? Isn't that just a little optomistic!?!

Just for clarification, I assume one can select 480i, 720p and 1080i (all three at once) with the 3.2----------for all those users whose display will accept BOTH the 720p and 1080i resolutions?Yes... check all that apply. When you add a checkmark, the output switches to that resolution to test whether it works on your display... If you see the result, answer yes. If the screen goes black or kablooey, press OK (or wait 20 seconds and answer no. After that... if the native resolution works for your TV, that's what you get. Otherwise, Moxi will convert to the nearest checked resolution.

In 3.2, these controls are under HDTV Setup. If you have been using 3.0, the upgrade will leave your video output on whichever resolution you had previously been using. (example: you had it set to 1080i for use with an HDTV). When you get the upgrade, you need to go to Settings -->HDTV Setup and add a checkmark for 480i in order to activate native mode passthrough.
MoxiGuy, your title said "HD picture quality improvement." The others have spoken of SD picture quality improvement. Are one or the other or both improved? In any case, this is good news.

MoxiGuy, your title said "HD picture quality improvement." The others have spoken of SD picture quality improvement. Are one or the other or both improved? In any case, this is good news.My error... since corrected. I meant to say SD. With regard to HD, however, you should find appreciably less HD glitching in 3.2.

My error... since corrected. I meant to say SD. With regard to HD, however, you should find appreciably less HD glitching in 3.2.
Superb (if I ever get 3.2)! :)

You know if I lived in Charter St. Louis country, personally I’d be inclined to rent the Moxi Multi-Room DVR system (with Moxi Mate) NOW, or whenever it becomes imminently available to these people.

Because if one is not in a family situation where you need 3 digital tuners working on two displays simultaneously this appears to be a pretty worthwhile product for some subscribers.

My only reservation (for Adelphia SoCal subscribers) is that if MoxiGuy’s predication for this unit’s debut isn’t until next spring (and like Mr. Dork implies, if history repeats itself – it may be much later) then who knows what competition the Moxi Multi-Room DVR system will be up against at that time in the future?

I mean, I wouldn’t be surprised if the Sony DVR’s recently referred to here undergo some serious price slashing by that time. I just can’t see many people out there paying that much money for a one tuner DVR with no firewire. I’m actually a little shocked that Sony even got them to market.

So by next spring, Digeo may well be competing against a different set of variables.

It sure would be sweet if Adelphia SoCal subscribes could get the Moxi Multi-Room DVR system AT THE SAME TIME that 3.2 becomes implemented in people’s homes…………..or………………………..

Come next spring the Moxi Multi-Room DVR system had at least a 250G hard drive.

Hi, folks.
I've been a long time Directivo user. Just recently got an HDTV and instead of getting an DirecTV HD-DVR, I got an Adelphia cablecard. The picture for HD was awesome and the SD picture was better than I remember from before I switched to DTV. I figured I "need" an HD-DVR for the football season and fall TV. Still want to stay away from DTV till they get their MPeg4 situation cleared up, so decided to order the Adelphia DVR.
It's supposed to be installed next week.
Found this thread this afternoon and have been scanning things - I don't think I saw one positive review/experience with the box. Is it really that bad?
I guess a 3.2 upgrade is just out of the box - maybe it's coming my way (North San Diego county) and maybe that will change things.

Am I setting myself up for major dissapointment? Or will this box give me DVR service without me having to bash my head (or the box) thru the wall every other night?

I still have time to cancel the install...

Another question - saw someone mention the moxi forcing the stretching of the picture thus they were using both the cablecard (for sd viewing) and the moxi (for dvr and hd viewing).
Can somone elaborate on that? Should I make sure the installer leaves the cablecard installed?

Thanks in advance!

... if MoxiGuy’s predication for this unit’s debut isn’t until next spring (and like Mr. Dork implies, if history repeats itself – it may be much later)... That wasn't a prediction. That was market research. "If this was the date... how would you feel?" And your reply was a helpful datapoint. The actual date will depend on decisions that have not yet been made. But Joe will call a meeting on this very soon.

Another question - saw someone mention the moxi forcing the stretching of the picture thus they were using both the cablecard (for sd viewing) and the moxi (for dvr and hd viewing)...
I'm in North County San Diego, too. Most of the posts you are going to see in this forum are the negatives. The recording capacity is extremely small, the program guide is not grid-based, the program recording and recorded program management systems are extremely confusing and unpredictable, SD picture quality can be pretty bad, and you have to press an average of like 15 buttons every time you switch between SD and HD channels if you want to maximize the SD picture quality.

The last two issues are significantly improved under software version 3.2, which was originally projected to be available around last December, and which actually started becoming available to other cable systems in late February. Now, we Adelphia customers are the last ones who still do not have it. You probably sensed the frustration. Once you figure out how things work, though, the Moxi can typically be forced to do its job quite well. The main thing for me is having to pay less than $10 a month to lease a dual digital tuner DVR, as opposed to paying like $800 to buy a single-tuner model. Even at $10 per month for the Moxi, it would take over 6 years to make the $800 model worthwhile, and that model will undoubtedly be obsolete or break out of warranty long before 6 years.

Personally, I would forget the CableCard. The Moxi does stretch SD signals when its video output is on an HD setting, making them unwatchable for me. And even though it takes a bunch of button presses to change the Moxi to 480i, you would still have to play around with your remote(s) every time you switch between SD and HD channels even if you have a CableCard. Furthermore, you obviously can't use the DVR features with the CableCard, and even without one you can tune the analog basic channels directly through your TV's tuner. Thus, the only thing the CableCard will accomplish is to allow you to watch non-HD digital channels without having to change the video output on the Moxi. And, after the 3.2 update, this should all be moot.

See my SPL Moxi FAQ (http://users.adelphia.net/~ksoltmann/SPLMoxiFAQ.htm) for more info.

wow- great info - thanks!
i'm still going to have a stand alone tivo to do its share of recording, so all I'm looking for is something to record a handful of HD shows (a football game or two - Lost - Arrested Devolpment, etc)
Seems like I should be able to make this thing work for me.

maybe i could program the HD>SD resolution change remote button presses into my mx500 remote as a macro...
i'll dig into your faq tomorrow.

Hi Splinke, that's what confuses me about the big whoop dee doo over 3.2. If I have my Moxi set to just 1080i my SD channels are not streched but are in 4:3 like they should be. If I check any other resolution such as 480 my sd channels get stretched. I thought the whole point of native pass-through was to check 480 to keep sd channels from stretching? I am happy with keeping 1080i checked because sd channels are not streched and look fine and HD looks great and are widescreen like they should be. Could this be an anomaly or just how my tv is setup? I have a 52" widescreen with my MOXI set to 1080i and is set in wide mode connected with component cables. BTW, can you reccomend any home theatre speakers? I was thinking Bose, now I'm leaning more towards Paradigm. Sorry to be Mr. negative pants in the forum sometimes, as it's easy to get frustrated with the box sometimes. It's been trouble free for the most part for a while, just the occasional freeze up.

I thought the whole point of native pass-through was to check 480 to keep sd channels from stretching? I am happy with keeping 1080i checked because sd channels are not streched and look fine and HD looks great and are widescreen like they should be. Could this be an anomaly or just how my tv is setup? If you are happy with 1080i checked, why worry. One of the changes in 3.2 is that even if you only check 1080i, Moxi will keep the aspect ratio at 4:3 for 480i programs. (What's actually happening, though, is that Moxi is adding black pillars on the sides of the program). I suspect that reason 480i is getting stretched for you is something happening in your TV. I'd try this: Check 480i on Moxi. Tune to an SD channel. Then go through the various settings on your TV menu for dealing with 4:3 programs.

That wasn't a prediction. That was market research. "If this was the date... how would you feel?" And your reply was a helpful datapoint. The actual date will depend on decisions that have not yet been made. But Joe will call a meeting on this very soon.

Well c’mon people chime in here !
Let’s give MoxiGuy a valid sampling to provide to Joe at the next meeting.

Personally, if I knew that the push of 3.2 in Adelphia SoCal would also include the option to rent the Moxi Multi-Room DVR system (with Moxi Mate) and its associated increased HD space – I could happily wait until December for the appearance of 3.2 in SoCal.

And I wouldn’t be surprised that a lot of people “off the street” that are not AVS forum members in any sense of the word would be very amenable at the possibility of essentially getting two-room TV coverage at a $7.00 savings a month in their homes…..when they call their local cable co. 800 number for info.

But like I said, the clock is ticking. I really suspect by next spring/summer that Sony DVR’s with a single tuner to undergo a significant price drop……just as I suspect that on March 6, 2006 (the debut of the Sony Blu-ray according to my sources—if they can get all the encryption stuff worked out according to schedule) you will see the cost of hi-end Standard Def or Upconverting DVD players take a significant price cut.

Sony’s 50 Hour HDTV PVR is ALREADY selling on-line at $200 off MSRP and it just recently came to market. That my friends is 20% off in about 3 months since these units first became available.

Who knows what the Sony 25 Hour HDTV PVR will be selling for next spring/summer.

Hello,

I just got Moxi from Adelphia last week. After two days, the video output has gone completely haywire. I have tried to switch from componet to S-Video to standard RCA. I have tried switching the resolutions. I have reset the box numerous times. And calling Adelphia only has them sending a reset over the cable. Is the box broke or am I doing something wrong? I will say that sometimes for about 15 seconds to 10 minutes I can get the picture. Sound has never been an issue. And the cable feed to the unit is good.

Any help would be appreciated. Thank you

Given people's less than stellar experience with the box and it's occasional hiccups/outtages - I think I will hold onto my cablecard and use it as a backup when/if the box goes down.
Over time - if I'm feeling more confident about the moxi - maybe then I'll give up the card.
Worth the $1.75 (or even $5) for the insurance of having a reliable connection.

Given people's less than stellar experience with the box and it's occasional hiccups/outtages - I think I will hold onto my cablecard and use it as a backup when/if the box goes down.
Over time - if I'm feeling more confident about the moxi - maybe then I'll give up the card.
Worth the $1.75 (or even $5) for the insurance of having a reliable connection.

Good idea, you can surely have both is what I'm thinking also. Adelphia just pushed the 3.2 upgrade in my area and they activated the DVI output. They did this 2 weeks after I gave them the box back. People in our area are reporting nice things about the upgrade, SD PQ improvement and the native pass-thru options all make the box more attactive than it used to be. I'm missing it but am hoping that 2 way cable cards will arrive soon, anyone know when we might expect to see them?

I don't expect to see M-CARD (the new nickname for MultiStream CableCARD) before 2007

Hi Splinke, that's what confuses me about the big whoop dee doo over 3.2. If I have my Moxi set to just 1080i my SD channels are not streched but are in 4:3 like they should be. If I check any other resolution such as 480 my sd channels get stretched. I thought the whole point of native pass-through was to check 480 to keep sd channels from stretching? I am happy with keeping 1080i checked because sd channels are not streched and look fine and HD looks great and are widescreen like they should be. Could this be an anomaly or just how my tv is setup? I have a 52" widescreen with my MOXI set to 1080i and is set in wide mode connected with component cables. BTW, can you reccomend any home theatre speakers? I was thinking Bose, now I'm leaning more towards Paradigm. Sorry to be Mr. negative pants in the forum sometimes, as it's easy to get frustrated with the box sometimes. It's been trouble free for the most part for a while, just the occasional freeze up.
I concur with MoxiGuy. When you have 480i selected under Moxi's HDTV Setup, it will output true 4:3 480i signals, and it is your TV that is stretching it. Widescreen TV's typically have multiple aspect modes with names like "Standard," "Full," "4:3," "Zoom," etc. Unfortunately, it is often unclear which TV setting needs to be used to display the incoming 480i signals with a 4:3 aspect ratio. One may need to check their owner's manual or use trial-and-error, as MoxiGuy suggested. It appears that some widescreen TVs have NO setting that will allow this.

As MoxiGuy also points out, leaving only HD resolution(s) (720p and/or 1080i) selected in HDTV Setup is the best option for these and many other users. Unlike version 3.0, version 3.2 adds the black bars on the left and right (pillarbox) of 480i signals prior to output at the HD resolution in order to maintain an unstretched picture. Somewhat ironically, it is not the much-discussed "native mode passthrough" feature that is simplifying the viewing experience, but rather it is the SD pillarboxing feature--both of which are unavailable in version 3.0.

One cautionary note is that TVs that make it difficult to display 480i signals in their native 4:3 aspect ratio may be doing that for a reason--they may tend to be TVs that can suffer from burn-in (e.g., plasma or CRT rear-projection). Therefore, if you use the Moxi to create a pillarbox on SD channels by leaving only HD setting(s) selected, you should be careful about avoiding burn-in during extended viewing. In such cases, it may be better to use another mode on your TV, like "Wide Zoom" (a Sony term) or something similar. This stretches the edges a bit more than the middle and zooms in a bit. This allows a 4:3 picture to fill the screen and avoid burn-in while minimizing the ugly distortion of the picture and/or loss of the top and bottom parts.

No problem about being negative--that's one of the functions of a forum like this. Home theater speakers are beyond me. I am still using speakers that I bought 20 years ago. I tend to shy away from Bose and the like. They are probably excellent speakers, but they tend to be over-priced for my taste. I try to hit a "sweetspot" where you get the maximum sound quality at a very good price. I feel that after that point, you get relatively small increments in sound quality for relatively large increments in price. I guess I am more of a cheap bast#@! than a true video/audiophile. :)

OFFTOPIC: Discussion about BOSE speakers

Check out the following URL. BOSE is not well-liked at all among audiophiles.
http://www.intellexual.net/bose.html

Steve,
Yes. It turns out that a very helpful tweak to our analog video quality was made between 3.0 to 3.2. Why haven't I mentioned it? Because whenever the developer who found this tweak fixes something that makes a significant difference, someone has to buy him a bottle of bourbon whiskey.* So, either we downplay this, or....** his preference is Maker's Mark.
Well, buy this guy a case and tell him to fix the incompatiblities of version 3.2 with Adelphia systems!

I was figuring that the incompatibilities were probably with just a few systems, but that Adelphia wanted to wait to upgrade all of their systems around the same time to simplify things for the national customer support office. Thus, the unilateral Colorado Springs update was a bit surprising. Do they have a completely separate customer support from Adelphia SoCal, or are they the first test for all Adelphia systems?

Also, it seems strange that the DVI port was activated there, but does not appear to be active anywhere else, including the independent and Charter systems which have had version 3.2 for quite awhile now. Or was it activated everywhere and just nobody from other systems has reported it yet?

Hey Joe, I would love to sacrifice a tuner if it were for some new technology. Next month, I'm finally going to upgrade my speakers and finally get a new computer. I'm thinking bose, but I'm gonna look around. Is there anything better I could spend a thousand on? I would love to get a set of the small cube speakers and get rid of these big, bulky yamahas that I have. Any advice from your end would be greatly appreciated. Maybe 3.2 means March 2 for Adelphia? Hmmm.

My guess is you will find many forums in the AVS to get thousands of opinions. I'm not a big Bose fan, but they sure do nice in the demos they give in some stores. My fronts are from Speaker City a custom shop in Burbank, CA. My rears and sub are leftovers from my old Kenwood HTB. As money allows I'll replace those, bit they match up pretty well. I'm really happy my Sony has an ATSC tuner as I use it all the time. "A" still doesn't provide the digital signals for a lot of LA stations. 5,9,13,50. March looks good!

Steve,
Yes. It turns out that a very helpful tweak to our analog video quality was made between 3.0 to 3.2. Why haven't I mentioned it? Because whenever the developer who found this tweak fixes something that makes a significant difference, someone has to buy him a bottle of bourbon whiskey.* So, either we downplay this, or....** his preference is Maker's Mark.

Costco has MM in the reallllly big bottle for about $30. A great price, given the quantity! Very good choice I might ad! Works very well when I lose my meds! :eek:

...maybe i could program the HD>SD resolution change remote button presses into my mx500 remote as a macro...
i'll dig into your faq tomorrow.
This may or may not work. Since the Moxi menu can be on any menu item when you initiated the macro, it may not navigate properly to the Video Output settings menu. I believe that if you hit the Moxi button twice in a row, the menu automatically goes to "Channels," so you could start with that and program all of the button presses. However, the Moxi menu seems to be more or less responsive depending on the time of day, whether something is recording, if there is a full moon, etc., so you would probably have to program in relatively long delays between button presses, or the Moxi may get confused when the menu is in snail mode.

Perhaps keeping your CableCard until you trust the Moxi is a good idea. Another point is that Moxi does not muck around with the picture quality on DIGITAL SD channels like it does with ANALOG SD channels, so the CableCard isn't really helping with that either.

One cautionary note is that TVs that make it difficult to display 480i signals in their native 4:3 aspect ratio may be doing that for a reason--they may tend to be TVs that can suffer from burn-in (e.g., plasma or CRT rear-projection). Therefore, if you use the Moxi to create a pillarbox on SD channels by leaving only HD setting(s) selected, you should be careful about avoiding burn-in during extended viewing. In such cases, it may be better to use another mode on your TV, like "Wide Zoom" (a Sony term) or something similar. This stretches the edges a bit more than the middle and zooms in a bit. This allows a 4:3 picture to fill the screen and avoid burn-in while minimizing the ugly distortion of the picture and/or loss of the top and bottom parts.
This is an important point. If your TV is susceptible to burn in, then, it's a good idea to activite 480i in Moxi and let your TV do something about reconciling a narrow picture to a wide screen. Some displays, for example will put up a set of neutral gray pillars rather than black, others, as splinke says, will use a stretch algorithm that leaves the center of the image relatively undistorted.

Well, buy this guy a case and tell him to fix the incompatiblities of version 3.2 with Adelphia systems!

I was figuring that the incompatibilities were probably with just a few systems, but that Adelphia wanted to wait to upgrade all of their systems around the same time to simplify things for the national customer support office. Thus, the unilateral Colorado Springs update was a bit surprising. Do they have a completely separate customer support from Adelphia SoCal, or are they the first test for all Adelphia systems?

Also, it seems strange that the DVI port was activated there, but does not appear to be active anywhere else, including the independent and Charter systems which have had version 3.2 for quite awhile now. Or was it activated everywhere and just nobody from other systems has reported it yet?He's been working on that. (so we may need two cases).

As for DVI, Adelphia is getting a more recent version of 3.2 than Charter deployed earlier this year. So, Adelphia folks (in the Springs now and SoCal soon) are getting DVI first.

On this feature, Charter customers will get it later.

BTW... once we have the networking issues licked in Adelphia, I expect that releases across both cable operators will happen much closer together.

PS: Thanks Joe for the Costco tip. They're located right across the street from our offices.

Hello,

I just got Moxi from Adelphia last week. After two days, the video output has gone completely haywire. I have tried to switch from componet to S-Video to standard RCA. I have tried switching the resolutions. I have reset the box numerous times. And calling Adelphia only has them sending a reset over the cable. Is the box broke or am I doing something wrong? I will say that sometimes for about 15 seconds to 10 minutes I can get the picture. Sound has never been an issue. And the cable feed to the unit is good...
This sounds like bad signal levels or a bad box. Check out the TROUBLESHOOTING sections of my SPL Moxi FAQ (http://users.adelphia.net/~ksoltmann/SPLMoxiFAQ.htm) for instructions on checking signal levels and other things. If that's not the problem, you probably need to have your box replaced.

He's been working on that. (so we may need two cases).



PS: Thanks Joe for the Costco tip. They're located right across the street from our offices.

No prob MG, BTW maybe I should call our next meeding at Costco! More convientient and nearer the Maker's Mark! Do you think they'd mind?

MoxiGuy,

I've got the 9022 with the mate. Works great, but I don't know how to watch a DVD. When I put it in, it says one moment please but then does nothing....Any help would be appreciated.

Tim

DVD should start up after the drive drawer closes. Takes up to 30 seconds. And it should go to the DVD menu. After the startup... there's a card on the horizontal menu for DVD / CD... you can press OK on the remote and get a menu to play or eject.

If you're on the TV connected to the Mate... go directly to the menu card and get it to play from there.

If neither of these works... post again. (In fact... if they do work... post that too)

BTW, if you press OK while a DVD is playing, you'll get a pop-up menu of functions such as changing the track or going to the DVD menu.

Also, BTW... you get instant replay on DVD just as with live TV and and DVR

Do you still have to pay $6.99 for the DVR and $5.00 more for the BMC 9022D? Can you get the BMC 9022D without the mate? If you can is it still $5.00 more per month? If you get both the BMC 9022D with the mate is it $6.99 plus $10.00 more a month? Thanks, Craig.

DVD should start up after the drive drawer closes. Takes up to 30 seconds. And it should go to the DVD menu. After the startup... there's a card on the horizontal menu for DVD / CD... you can press OK on the remote and get a menu to play or eject.

If you're on the TV connected to the Mate... go directly to the menu card and get it to play from there.

If neither of these works... post again. (In fact... if they do work... post that too)

BTW, if you press OK while a DVD is playing, you'll get a pop-up menu of functions such as changing the track or going to the DVD menu.

Also, BTW... you get instant replay on DVD just as with live TV and and DVR

MoxiGuy,

It does nothing other than the one moment... There is no DVD/CD card either.

Tim

Can you get the BMC 9022D without the mate? If you can is it still $5.00 more per month? If you get both the BMC 9022D with the mate is it $6.99 plus $10.00 more a month?

You cannot get the 9022 without the mate. I'm getting the $47.99 plan. (includes HD, and all premium channels with VOD) The 9022 with the mate is $16.94 more per month. The 9012 was going to be $10 more per month.

I don't know what it will cost for current subs or people on different plans.

Hey jokerswild, thanks for the advice on bose. I figured they were just overpriced poop to make people think they were getting something special. That's why I'm gonna go to the local home theatre store and see what really catches my ear. I have Charter in northern Michigan. I would be surprised to see a 9022 and a moxi mate. I'd be happy to get VOD too and all digital, but that will never happen. Has anybody heard any news about what charter is doing in northern Michigan?

MoxiGuy,

It does nothing other than the one moment... There is no DVD/CD card either.

Tim

PM me with your device identifier. (on the front of the box, hold down the OK and Menu buttons together... when the diagnostic screen comes up, click OK... it's the second line from the top). I'll ask someone from our support group to look into it.

I think I have an issue for MoxiGuy.

I have Charter Cable in the Upper Peninsula of Michigan and my Moxi is on version 3.2.

I recently added the NFL network (channel 164 on this system) to my channel lineup to watch some preseason games and I found out that I can't fast forward and rewind live TV or recordings of this channel.

I remember reading about a similar issue on the forum earlier but if I recall correctly the issue was fixed for most problems channels by a software update. It looks like I might have found a channel that still triggers the problem. Every now and then when I hit fast forward or rewind it will pop up a message like "function not available" but mostly it will either just get blocky for a moment and then resume from the point where I pressed the button or when I rewind it will jump back to the beginning of the recording and then when I hit fast forward it will jump back to the point it was at before I hit rewind.

I have already called Charter support about the issue but I thought I would also post here to make use of the excellent support that Digeo provides here.

I would also like to comment on the Moxi slowdown issue, or at least what I have seen in terms of slowdown. For me, the Moxi seems to be much less responsive if I start using it after it has been running without menu interaction for a while. When I start using it after work the menus seem to be sluggish until I use different menu areas for the first time. It is almost like the Moxi swaps the menus out to virtual memory and has to reload them to real memory.

Overall though, I really like the Moxi. The only drawbacks for me are the lack of space and the inability to archive to DVD. I used to use a PC based DVR that I put together and I got used to using a large hard drive in the PC DVR along with around 500 GB of storage space on my home network for archiving. The thing that made me switch is that you really can't beat the cost of the Moxi for HDTV recording.

I'm in Adelphia SoCal and can't wait for 3.2, but still enjoying my MOXI. Is 3.2 going to enable VOD as well? I see a lot of talk about the improved SD quality and the passthrough, which is good, but I'd also like to get VOD and I assume it's in that update, or is it just a problem with my particular area? Hopefully whichever it is I get it fixed soon.

Here's my issue with the Moxi: even with all shows cleared, I cannot get it to record a single session of CBS's HD coverage of the US Open -- in all honestly, about the only viewing that matters to me.

I assume that's because the sessions are 7 hours long this weekend and because the Moxi cannot record a part of the show, so for instance, you couldn't set it to record the first or last two hours of today's 10a-5p session.

(The same problem would exist, I assume, with Universal HD's HD coverage -- IF Charter provided it, which it doesn't, because it provides only eight HD channels, including three locals, but that's a grumble for another forum.)

I haven't found other instances where the storage capacity of the Moxi is a major issue, but to me, if it's not capable of recording a single broadcast -- much less two or three -- of one of the major HD sporting eventsit is poorly conceived.

So, with my HD DVR, HDTV, and HD cable service, if I want to watch any of the US Open in HD, I guess I better stay home all day and do so when it's broadcast. I don't think that's the intent of the DVR developers, is it?

(It's galling, too, to see those two useless USB ports on the front of the box, when I've got a 160g USB hard drive two feet away that could solve the problem if it could be used with the Moxi.)

I have the Moxi DVR, and I can't get any program listings past next Tuesday night at 6pm. I have gone into the diagnostics and ran the "list of various pinged sites" test and see 100% loss; as a result, forcing the program log update doesn't do any good.

I also reset the box multiple times and still get 100% loss on the ping test. All HSI services are working normally. Furthermore, I pulled the power plug on the box for a minute then started back up; no help.

First time I've really had this issue in about a year's use. We did have a power failure from Monday night through Friday afternoon. Everything else is working okay on the box, but it's not gotten any updates for anything (program listings, account updates, etc.) since 8/25/05.

Is there anything I can look at on the diag screen to help me narrow this down? I've already put in an email to Charter tech support this morning, no answer as of yet.

I have the Moxi DVR, and I can't get any program listings past next Tuesday night at 6pm. I have gone into the diagnostics and ran the "list of various pinged sites" test and see 100% loss; as a result, forcing the program log update doesn't do any good.

I also reset the box multiple times and still get 100% loss on the ping test. All HSI services are working normally. Furthermore, I pulled the power plug on the box for a minute then started back up; no help.

First time I've really had this issue in about a year's use. We did have a power failure from Monday night through Friday afternoon. Everything else is working okay on the box, but it's not gotten any updates for anything (program listings, account updates, etc.) since 8/25/05.

Is there anything I can look at on the diag screen to help me narrow this down? I've already put in an email to Charter tech support this morning, no answer as of yet.

You got to call in and tell them you are having cable guide problems it is most likely your box got deauthorized, and it needs to be but back on the system. You need to call in to do this. You should be able to find someone over the phone to do this, but most likely the will send some one out, that will call back in to the right people to get it fixed.

I just got someone in the technical area who was able to help, I think. You were correct, apparently the box wasn't provisioned under my account and now it is. Haven't confirmed the program listings are updating yet, but ping test passes now and account update shows on the diagnostic screen.
Thanks for the tip, Old^Style.

Here's my issue with the Moxi: even with all shows cleared, I cannot get it to record a single session of CBS's HD coverage of the US Open -- in all honestly, about the only viewing that matters to me.

I assume that's because the sessions are 7 hours long this weekend and because the Moxi cannot record a part of the show, so for instance, you couldn't set it to record the first or last two hours of today's 10a-5p session.

(The same problem would exist, I assume, with Universal HD's HD coverage -- IF Charter provided it, which it doesn't, because it provides only eight HD channels, including three locals, but that's a grumble for another forum.)

I haven't found other instances where the storage capacity of the Moxi is a major issue, but to me, if it's not capable of recording a single broadcast -- much less two or three -- of one of the major HD sporting eventsit is poorly conceived.

So, with my HD DVR, HDTV, and HD cable service, if I want to watch any of the US Open in HD, I guess I better stay home all day and do so when it's broadcast. I don't think that's the intent of the DVR developers, is it?

(It's galling, too, to see those two useless USB ports on the front of the box, when I've got a 160g USB hard drive two feet away that could solve the problem if it could be used with the Moxi.)


I had the same problem. I changed all the 'keep until' options to 'when space needed' and Moxi still would not schedule. It did let me just record manually @ 8am this morning (PST), which it did not let me do before I changed the settings. I had no shows recorded at the time. Interestly, it has let me schedule CBS HD Tennis next week.

Also, MoxiGuy, us here in BendCable land with 3.2 and MoxiMate since the spring, what's up with the new Samsung boxes to replace Motorola? Did they get the bid or do they bring something special to the table. Thanks

What's up with the new Samsung boxes to replace Motorola? Did they get the bid or do they bring something special to the table. ThanksSamsung brings a lot to the table, including a great consumer electronics brand, strong industrial design, manufacturing, and marketing. While they are not yet active in the U.S. cable market, they have a strong international presence in both Europe and Asia.

Samsung brings a lot to the table, including a great consumer electronics brand, strong industrial design, manufacturing, and marketing. While they are not yet active in the U.S. cable market, they have a strong international presence in both Europe and Asia.

As long as they bring one of their 500G hard drives to the table (like I saw in that new Sony CC box at a local A/V shop). I can heartily say... "So long Moto." :D

I'm the guy that kvetched about the Moxi being unable to record any o fthe US OPen tennis from CBS-HD.

Today, inexplicably, I can, though I have no idea why. Is the box supposed to have specific HD capacity?

I wanted to check with anyone in the St. Louis market with insight at Charter to find out what's going on with VOD. I read that there were problems, but it has been more that 3 weeks without the full offering. Right now, the menu for HBO, for instance, has no movies and just a handful of their series' episodes.

Any info would be appreciated.

Thanks,
Terry

MG,

Just wanted to confirm that you received my PM. Not expecting anything on Labor Day, but just wanted to make sure you received it.

Tim

We had Charter VOD problems several months ago in St. Charles. Since then it has been good with an occasional outage. I complained once about it and they took $3.00/month off my bill. As of the last few months it has been working fine.

MoxiGuy or others,
I am getting the Moxi-Mate installed this Friday. When I read the specs it tells about storing photos and music, etc. Will this be enabled In St. Charles, MO (Charter). Can I tell before I buy a card reader? How widespread is the Moxi-Mate or is this fairly new around the US?

This brings up something else. I have about 100 shows that I have listed in my "series". Yeah, I know it sounds like alot but many of them are only on for a short while and then I just leave them there in case they come back, like "Dead Like Me". Anyway, it sure would be nice if there was a way to save these settings and move them to the moxi box. The actual shows arn't too bad since we can't keep that many in memory anyway, the remainder I can transfer to VHS before the installer arrives, but it would be cool to do, especially since there is a USB port, to be able to "port" these settings over. I know version 4!! :)

Thanks,
Wayne

ST LOUIS CHARTER USERS:

Has anyone received official information on the pricing for the Moxi Mate? I will probably exchange my current Moxi for the updated Moxi w/ Mate. I will also return one digitial receiver in the exchange too. I am wondering how this will affect my bill per month.

Thanks!

PWSHER,

Jukebox and photos are not yet enabled in the markets where Charter has begun distributing Moxi Mate. I agree that it would be good to transfer settings from one box to another... and that ability is on our to-do list. Sorry to say that for this round, you'll have to re-enter your preferences and series recordings.

MG

ST LOUIS CHARTER USERS:

Has anyone received official information on the pricing for the Moxi Mate? I will probably exchange my current Moxi for the updated Moxi w/ Mate. I will also return one digitial receiver in the exchange too. I am wondering how this will affect my bill per month.

Thanks!


It's really hard to get an exact answer but for me going from Moxi to Moxi-Mate will be about $8.00 more per month. Be careful when you talk to them because it is very confusing. At first she said $25 more....but they can pull up your account and add it and tell you about what it will be (taxes are harder to figure in for some reason.) I'll let everyone know when I get my next bill.

MoxiGuy, Thanks for the fast info. Any idea when the photo will be enabled? Can I play CD's or MP3 CD's in the DVD player? Questions! Questions! HA HA Thanks.

It's really hard to get an exact answer but for me going from Moxi to Moxi-Mate will be about $8.00 more per month. Be careful when you talk to them because it is very confusing. At first she said $25 more....but they can pull up your account and add it and tell you about what it will be (taxes are harder to figure in for some reason.) I'll let everyone know when I get my next bill.

MoxiGuy, Thanks for the fast info. Any idea when the photo will be enabled? Can I play CD's or MP3 CD's in the DVD player? Questions! Questions! HA HA Thanks.

None of these cable companies can seem to get actual cost to end user correct. They're using the "New Math" and basically, lie. The same thing happened to me and Adelphia with the Cable Card. Quoted $1.75 at least three times, first bill showed $4.75 actual cost, because I had a Moxi. Henceforth known as the "Moxi Penalty."

:(

…I found out that I can't fast forward and rewind live TV or recordings of [NFL Network.]

I'm having the same problem with NFL Network on channel 317 on the Hickory, NC headend/Lincolnton, NC system.

Hitting REW on the remote only briefly pauses the playback before resuming and there is only slow FF on recorded NFL Network content. Also the progress bar timer never counts up during playback of recorded content, and shows only the current time during live viewing, with in both cases no indication of how much is recorded or buffered.

Now that our DVI is enabled, has anyone in Colorado Springs actually used it? If so, how about sharing your thoughts on any improvement (or decline) in picture quality...? I've no complaints about my pq via component cables, but I'll happily find my DVI cable if there's something to be gained....

Now that our DVI is enabled, has anyone in Colorado Springs actually used it? If so, how about sharing your thoughts on any improvement (or decline) in picture quality...? I've no complaints about my pq via component cables, but I'll happily find my DVI cable if there's something to be gained....

I noticed a slight improvement using the DVI on my samsung DLP, and now i can also use the 720p setting (my tv native resolution) because for some software issue between the moxi and the tv would not allow it through the components, only 1080i. DVI cable are expensive, but there are some advertisers on this site you can get them for cheaper (i believe a Monster DVI cable is right around $100)

I noticed a slight improvement using the DVI on my samsung DLP, and now i can also use the 720p setting (my tv native resolution) because for some software issue between the moxi and the tv would not allow it through the components, only 1080i. DVI cable are expensive, but there are some advertisers on this site you can get them for cheaper (i believe a Monster DVI cable is right around $100)

Stay away from Monster, unless you "really" believe it. You can get a more than respectable DVI cable for around $20-$30 depending on length. I won't reccomend but do some hunting in the video forums.

Hey guys,

Just went to Adelphia's SoCal website....probably just a tease. Go to there and click on the lbanner at the bottom right corner "Adelphia with Moxi". The system won't let me give you the full website address. Sorry I am a newbie.

Take care, JoeSparkle

Hey guys,

Just went to Adelphia's SoCal website....probably just a tease. Go to there and click on the lbanner at the bottom right corner "Adelphia with Moxi". The system won't let me give you the full website address. Sorry I am a newbie.

Take care, JoeSparkle
Holy Cow! :eek: Here's the link: So Cal Adelphia Moxi Info (http://www.adelphiasocal.com/dvr/moxi32/summary.shtml)

I think I just wet myself!

-Dan

Holy Cow! :eek: Here's the link: So Cal Adelphia Moxi Info (http://www.adelphiasocal.com/dvr/moxi32/summary.shtml)

I think I just wet myself!

-Dan

Me too! Too bad is still says Coming Soon for On-Demand.

Me too! Too bad is still says Coming Soon for On-Demand.
"SOON" stands for "September, October Or November". ;) We get to guess the year!

-Dan

I think, I'm gonna cry. :D

Call your local cable operator

OMG. I just wanna hug an Adelphia worker.
Of course, If I get home from work and check my box and it's not updated I'm gonna probably toss the box off my balcony.

anyway, I love how the site instructs you how to tell if you have the upgrade, but not how to trigger it if you don't. Any suggestions?

Holy Cow! :eek: Here's the link: So Cal Adelphia Moxi Info (http://www.adelphiasocal.com/dvr/moxi32/summary.shtml)

I think I just wet myself!

-Dan

I'll believe it when they push it. Adelphia's marketing is ridiculously optimistic. I rebooted the Moxi and I still have 3.0.

kelliot!!! NO!!! I'm sitting here at working worrying about that !!! OMG!
I'm gonna freak!

Just because Adelphia has the upgrade listed on their site does not mean that it is going to be released in the near future.

While we all hope and beg that it will, Adelphia has been known to advertise things well before their release.

Things have been going well in Colorado Springs for Adelphia on 3.2. SoCal is ready to take the plunge. (Hence the new web pages). I don't expect them to light up the entire SoCal market in one swoop. There may be a couple of swoops before you all get it. But I expect the first (small) swoop will hit this week. We're being cautious all around.

Just because Adelphia has the upgrade listed on their site does not mean that it is going to be released in the near future.

While we all hope and beg that it will, Adelphia has been known to advertise things well before their release.
Ahhhhhhh! Noooooo! I triggered an update, but it didn't do anything. :(

-Dan

Triggering won't work until Adelphia actually pushes the build in your area.

MoxiGuy,

I just called Adelphia So. Cal. to see if they knew when 3.2 would be pushed in my area. While the CSR was searching she came across some information that almost made me fall out of my chair. She said that Moxi boxes with 1394 Firewire outputs ENABLED are available by request. I asked her several times if she was sure it was the Moxi box and not the standard HD reciever, and she insisted it was the Moxi. So I have now requested the a Moxi with firewire enabled. Because it was a "special request", she could not give me a hard date to swap the boxes. They are supposed to call me back to set up an appointment.

IS THIS TO GOOD TO BE TRUE? If it is not, it looks like I will be both the Moxi and the Dish 921 I just purchased, because being able to archive HD material off of a hard drive is too good to pass up.

It is not too good to be true. FireWire output is the pure MPEG signal--meaning that there are no user-interface overlays. this is a plus if you are using FireWire to archive material to a D-VHS recorder. It's a minus if you are using FireWire to connect to a TV.

So, are you saying that Adelphia has Moxi boxes with FireWire enabled? I am only interested in archiving material to D-VHS.

It's really hard to get an exact answer but for me going from Moxi to Moxi-Mate will be about $8.00 more per month. Be careful when you talk to them because it is very confusing. At first she said $25 more....but they can pull up your account and add it and tell you about what it will be (taxes are harder to figure in for some reason.) I'll let everyone know when I get my next bill.

MoxiGuy, Thanks for the fast info. Any idea when the photo will be enabled? Can I play CD's or MP3 CD's in the DVD player? Questions! Questions! HA HA Thanks.
Charter will be out next week to hook mine up, and after I stayed on the phone with a very nice lady, she told me that I could get my bill dropped down to $95 a month, and that's with the regular Moxi and the upgraded Moxi/Mate. If I sign a contract for two years, it will be cheaper than that.

I don't know anything that contradicts what your Adelphia CSR told you.

I don't know anything that contradicts what your Adelphia CSR told you.

LOL!!!!!!! You should run for public office :) .

I've read most of this thread and, ironically, it inspired me to take the plunge and become an Adelphia (SoCal) and Moxi subscriber. So far I am happy with the Moxi but wondering if anybody out there is experiencing the following:

Ocassionally there will be no audio coming in on any SD channels. All channels above 100 will have audio but channels 2-99 will be silent. It will even record them without the audio. Don't know if it's a problem with Adelphia or a setting on the Moxi box. I'm thinking it's Adelphia since the problem is occasional.

I could call Adelphia, but I thought I'd try here first since one usually gets more experienced, knowledgable, and intelligent answers than when calling CSRs.

Looking forward to the 3.2 update if it indeed is coming soon.

Thanks in advance!

Things have been going well in Colorado Springs for Adelphia on 3.2. SoCal is ready to take the plunge. (Hence the new web pages). I don't expect them to light up the entire SoCal market in one swoop. There may be a couple of swoops before you all get it. But I expect the first (small) swoop will hit this week. We're being cautious all around.


A couple = 2.

I'm sure that my area will get the normal "we don't have the right equipment or other excuse" and be on the wrong end of the swoop. That's what they said about the orginally promised number of HD channels.

I'm really waiting for VOD, but will take any improvement no matter how minor.

Hi Moxiguy and all, I'm not going crazy, but did my box lose the full dolby digital soundtrack during the middle of a movie and revert back to 2.0? Why yes it did! Maybe it's HBO's fault, but.....I was watching a movie on HBO HD and all was sounding fine, I might have paused a couple different times. Then magically, the channel was only 2.0. I checked the corresponding HBO channel to be sure I wasn't going crazy. And yes, the same movie on the regular corresponding channel was in dolby digital. I'm sure it's something to do with the channel. I would like to thank my Moxi for recording less than 30 minutes of a movie during the middle of a night that I really wanted to see. And yes, I have plenty of space on my box. Maybe I can hire someone to babysit my Moxi to make sure it does it's job? Would anyone like to babysit my Moxi?

Has anyone else with Charter, Madison WI lost program guide info for TNT-HD (772)? I've tried triggering an update, but no luck. Charter CSR's haven't been able to bring it back. The channel card still shows, but with "No Data Available."

Any suggestions?

Wow, you have TNT-HD? Does TNT ever have anything good on? What's your HD lineup in your area? All we have is the usual ho-hum HD-Channels which is ok. HD Net, HD Movies, Discovery HD, HBO, ESPN HD, SHO HD, and the local CBS in HD. Charter needs to get off their butts and add more HD channels and get the 9022 with the Moxi Mate. I don't think cable companies really care about their customers but I think we already know that. I just expect more for subscribing to every service and having a bill $135 plus every month.

Charter will be out next week to hook mine up, and after I stayed on the phone with a very nice lady, she told me that I could get my bill dropped down to $95 a month, and that's with the regular Moxi and the upgraded Moxi/Mate. If I sign a contract for two years, it will be cheaper than that.


Thanks for the tip. The retention folks were very nice. Bottom line I will be getting about a $24/mo decrease in my charges with the $47.99 deal which will be offset by the $8 increase for the Moxi-MAte but I must sign a 24 mo contract. Heck I've been with them for more than 20 years (I remember the horribel TCI) and don't really plan on going anywhere.

Again...Thanks!!!!!
Wayne

Has anyone else with Charter, Madison WI lost program guide info for TNT-HD (772)? I've tried triggering an update, but no luck. Charter CSR's haven't been able to bring it back. The channel card still shows, but with "No Data Available."

Any suggestions?

I'm getting the same thing...I've never been clear as to where the Moxi actually downloads the info. Is it from a local Charter server, a central Charter server or from Digeo's servers? Whatever it is, it's at least a Madison-area problem. Maybe MoxiGuy can help! Oh and yes there is at least one good show on TNT-HD: Wanted.

Wow, you have TNT-HD? Does TNT ever have anything good on?

http://www.hdtvgalaxy.com/broad353.html

Thanks for the cool site Penton-Man. I've always wondered what resolution alot of Discover HD stuff is broadcast in. I didn't see anything too exciting on TNT though, so I'm not missing much. I love L&O SVU but plain old law&order puts me to sleep. Thanks again.

Charter will be out next week to hook mine up...

Just got off the phone with Charter in Overland, MO. Two transfers to get to a woman who said moxi mate won't be available until October. I told her "people I know" already have ordered it and have installation appointments. She was puzzled and before I could say anything transferred me again. Gotta go to work, so I hung up. Will try again tonight. Wonder how many different stories I'll get this time...

barry

Wow, you have TNT-HD? Does TNT ever have anything good on? What's your HD lineup in your area? All we have is the usual ho-hum HD-Channels which is ok. HD Net, HD Movies, Discovery HD, HBO, ESPN HD, SHO HD, and the local CBS in HD. Charter needs to get off their butts and add more HD channels and get the 9022 with the Moxi Mate. I don't think cable companies really care about their customers but I think we already know that. I just expect more for subscribing to every service and having a bill $135 plus every month.

Basically the same, but also NBC-HD, ABC-HD, and TNT-HD. Why TNT stopped getting data I don't get though. I've spent over an hour one day on the phone with Charter, being bounced around to get this to work. Nada.

I just called Adelphia So. Cal. to see if they knew when 3.2 would be pushed in my area. While the CSR was searching she came across some information that almost made me fall out of my chair. She said that Moxi boxes with 1394 Firewire outputs ENABLED are available by request. ....
MoxiGuy,

Could you explain a little about the FireWire functionality on an enabled Moxi? Specifically, what content can and can not be transferred. Can a show that's been previously recorded get transferred out while another is being recorded/watched? Can HD programming be transferred? Are there new menu items for this? Are there any standard Moxi features that are missing to accomodate the FireWire functionality?

Just got off the phone with Charter in Overland, MO. Two transfers to get to a woman who said moxi mate won't be available until October. I told her "people I know" already have ordered it and have installation appointments. She was puzzled and before I could say anything transferred me again. Gotta go to work, so I hung up. Will try again tonight. Wonder how many different stories I'll get this time...

barry

I don't know if it makes any difference but I live in St. Charles. Does Charter usually do everything at the same time for the whole STL area? Try the 636-441-7737 number?

You might get better info on the stl forum site here:
http://www.avsforum.com/avs-vb/showthread.php?t=454301&page=124&pp=60

I'm getting the same thing...I've never been clear as to where the Moxi actually downloads the info. Is it from a local Charter server, a central Charter server or from Digeo's servers? Whatever it is, it's at least a Madison-area problem. Maybe MoxiGuy can help! Oh and yes there is at least one good show on TNT-HD: Wanted.


I agree "Wanted" is excellent and would be even better in High Def. Wanted- following specialized law enforcement officers as they track down the city's 100 most wanted criminals through the streets of Los Angeles.

I also enjoy "The Closer" that just ended it summer run as the #1 Drama! It has been picked up for more episodes. My wife even likes it!

I've got a JVC 5U D-VHS machine that I had hooked up to a Motorola 6200 box via firewire. I got tired of paying the extra money to keep two boxes so I took it back. I do miss being able to throw a movie onto a D-VHS tape to watch whenever I want. I might try my firewire cable off the Moxi to the 5U and just see if anything is there. If not I'll call Adelphia. I hate to call them when things are working ok now being afraid they will mess something up......

I'll post anything I find out.

Later,

Jim

I also enjoy "The Closer" that just ended it summer run as the #1 Drama! It has been picked up for more episodes. My wife even likes it!

I wish we had TNT-HD out here on Adelphia. I like "The Closer" also and it would have been nice to see it in HD. TNT also shows their NBA games in HD don't they?

Jim

Hi Moxiguy and all, I'm not going crazy, but did my box lose the full dolby digital soundtrack during the middle of a movie and revert back to 2.0? Why yes it did! Maybe it's HBO's fault, but.....I was watching a movie on HBO HD and all was sounding fine, I might have paused a couple different times. Then magically, the channel was only 2.0. I checked the corresponding HBO channel to be sure I wasn't going crazy. And yes, the same movie on the regular corresponding channel was in dolby digital. I'm sure it's something to do with the channel. I would like to thank my Moxi for recording less than 30 minutes of a movie during the middle of a night that I really wanted to see. And yes, I have plenty of space on my box. Maybe I can hire someone to babysit my Moxi to make sure it does it's job? Would anyone like to babysit my Moxi?

I'm not busy next Tuesday?? :eek:

...Could you explain a little about the FireWire functionality on an enabled Moxi? FireWire will output the same video that's going to your main screen. There's no special commands ro menus for archiving in the background. What's missing is all of the user interface graphics (menu, flip-bar, ticker, etc.) If you pause or rewind, the video on the FireWire output wil also pause or rewind, but you won't see the time bar. I haven't spent much time with it, so I don't know all the particulars of what happens under every circumstance.. If the programmer has marked the video stream Do Not Copy (or other restrictions), then our FireWire will follow those restrictions.

Just got off the phone with Charter in Overland, MO. Two transfers to get to a woman who said moxi mate won't be available until October. I told her "people I know" already have ordered it and have installation appointments. She was puzzled and before I could say anything transferred me again. Gotta go to work, so I hung up. Will try again tonight. Wonder how many different stories I'll get this time...

barry
I went through the same thing. Stayed on the phone for 45 minutes. And then, found out that the lady I got transferred to (like you did) was in FLORIDA! When I got transferred back to St. Louis :rolleyes: I spoke with a very nice lady who not only set me up, she waved the service fee for how long I was on the phone and the trouble that I had.

Thanks for the tip. The retention folks were very nice. Bottom line I will be getting about a $24/mo decrease in my charges with the $47.99 deal which will be offset by the $8 increase for the Moxi-MAte but I must sign a 24 mo contract. Heck I've been with them for more than 20 years (I remember the horribel TCI) and don't really plan on going anywhere.

Again...Thanks!!!!!
Wayne
No problem, Wayne. We got to help each other. If it were not for this forum, I would not have ever realized that the sound problems I had when I first got the Moxi was a software issue.

I wonder why now is Charter going to go the contract route when they haven't for so many years?

Moxi Guy,

Did you get the PMs that I sent (that you requested) regarding the dvd not working with the 9022?

Tim

STL peeps,

I am swapping out my current Moxi for the 9022/MoxiMate combo next Monday. For anyone that has already made the swap, can you give any opinions or advice on the new setup?

No problem, Wayne. We got to help each other. If it were not for this forum, I would not have ever realized that the sound problems I had when I first got the Moxi was a software issue.

I wonder why now is Charter going to go the contract route when they haven't for so many years?

Maybe to keep folks from jumping to satellite or maybe just a way to save face and offer the complainers like us a deal to keep us.

Moxi Guy,

Did you get the PMs that I sent (that you requested) regarding the dvd not working with the 9022?

TimYes. We looked into it. There was a problem in the way we authorized access to features in the box.... DVD was left off the list for some subscribers. This has been corrected. If you don't see a DVD (or Media Player) card in the menu, then reboot your box to get the new authorizations.

My apologies.

Yes. We looked into it. There was a problem in the way we authorized access to features in the box.... DVD was left off the list for some subscribers. This has been corrected. If you don't see a DVD (or Media Player) card in the menu, then reboot your box to get the new authorizations.

My apologies.


Once again MG, you guys do a tremendous job and keep up the good work.

Thanks
Tim

STL peeps,

I am swapping out my current Moxi for the 9022/MoxiMate combo next Monday. For anyone that has already made the swap, can you give any opinions or advice on the new setup?

ABC,

If you liked the first version, you will like this as well. Same thing on another tv. As for advice....enjoy!

I might try my firewire cable off the Moxi to the 5U and just see if anything is there. If not I'll call Adelphia. I hate to call them when things are working ok now being afraid they will mess something up......


LOL, boy ain’t that the truth.

You know, I haven’t looked at the back of my Moxi for a real long time but, I don’t even recall seeing a firewire port back there. :confused:
(Us Sony aficionados like to call it iLINK :) )

Am I mistaken ?
Or are there different flavors of the BMC9012 box floating around SoCal?

I noticed a slight improvement using the DVI on my samsung DLP, and now i can also use the 720p setting (my tv native resolution) because for some software issue between the moxi and the tv would not allow it through the components, only 1080i. DVI cable are expensive, but there are some advertisers on this site you can get them for cheaper (i believe a Monster DVI cable is right around $100)
I noticed on the Adelphia web page (cited earlier) that 480i was not currently enabled over DVI. Do you have both 720p and 1080i activated? If so, is there any tuning delay when switching between channels of those types? I imagine 480i has not been enabled yet due to unacceptably long tuning delay, and that Digeo is still working on that.

You know, I haven’t looked at the back of my Moxi for a real long time but, I don’t even recall seeing a firewire port back there.
Am I mistaken ?
Or are there different flavors of the BMC9012 box floating around SoCal?

I'll look tonight. My cabinet is on rollers so I can get behind there easily. I don't remember seeing the firewire port either now that you mention it. Maybe that's why you have to request a special box :confused:

Jim

I hate to call them when things are working ok now being afraid they will mess something up......
Jim
Yup, but then we're back to the above real possibility. :eek:

Has anyone else with Charter, Madison WI lost program guide info for TNT-HD (772)? I've tried triggering an update, but no luck. Charter CSR's haven't been able to bring it back. The channel card still shows, but with "No Data Available."

Any suggestions?


Ya, I've had the same thing for about a week and a half, it's pretty annoying but I'm finding it easier to just tune to the channel to find out whats on than waiting for the menus to come up anyway :)

And yes to the post above, the NBA games on TNT-HD are in high def - it is very nice.

Down in Chicago with comcast they have the INHD channels, I kind of wish we got those but oh well

You know, I haven’t looked at the back of my Moxi for a real long time but, I don’t even recall seeing a firewire port back there.


Just looked at mine and all that's back are USB connectors. Guess it would be a special box??? MoxiGuy is that true?

Jim

Yes I work for Charter in Madison and have the Moxi, obviously, and the TNT guide issue is madison wide. I will ask the tech ops supervisor tomorrow (Thurs) morning and see if they are aware of this issue.

FireWire will output the same video that's going to your main screen. There's no special commands ro menus for archiving in the background. What's missing is all of the user interface graphics (menu, flip-bar, ticker, etc.) If you pause or rewind, the video on the FireWire output wil also pause or rewind, but you won't see the time bar. I haven't spent much time with it, so I don't know all the particulars of what happens under every circumstance.. If the programmer has marked the video stream Do Not Copy (or other restrictions), then our FireWire will follow those restrictions.

Thanks for the info MoxyGuy!

The 3.2 swoop hasn't hit Ventura County yet. Still 3.0.

Almost all of the Moxi Boxes currently in circulation and in the cable operator warehouses have no FireWire ports. There is a hardware revision of the 9012 that includes FireWire. It's still in limited quantity, so it's being offered only on request. As the inventory works through, the FireWire version will become standard issue.

The 3.2 swoop hasn't hit Ventura County yet. Still 3.0.As far as I know, your area is not on the first swoop. It may be a week or two more for you.

Well that begs the question............according to your information............

"Whose included in the first swoop?".

I have been noticing on my SD channels a vertical line down the center of the programming. At first I thought it was only Whose line is it anyway, then I noticed it on just about every SD broadcast.

I went into the HD settings and checked the 480 option. It was unchecked because I preferred the black bars to my TV's grey bars on the sides. With it checked, the vertical bar went away (and yes the overall picture quality was better, but thats besides the point here)

Anyone else noticing a vertical bar like this? It is only there when it is not in its native resolution, it is upping it to 720p or 1080i (I had those two checked)

I am in Madison, WI

Just got off the phone with Charter in Overland, MO. Two transfers to get to a woman who said moxi mate won't be available until October. I told her "people I know" already have ordered it and have installation appointments. She was puzzled and before I could say anything transferred me again. Gotta go to work, so I hung up. Will try again tonight. Wonder how many different stories I'll get this time...

barry

Second time's a charm. Got a very nice woman who signed me up for new Moxi/Moxi Mate, got an install appt.
Also got a break on the price via a 1 yr contract; had to ask for it tho....

barry

Well that begs the question............according to your information............

"Whose included in the first swoop?".

There's "No begging, in AVS!"
;)

I have been noticing on my SD channels a vertical line down the center of the programming. At first I thought it was only Whose line is it anyway, then I noticed it on just about every SD broadcast.

I went into the HD settings and checked the 480 option. It was unchecked because I preferred the black bars to my TV's grey bars on the sides. With it checked, the vertical bar went away (and yes the overall picture quality was better, but thats besides the point here)

Anyone else noticing a vertical bar like this? It is only there when it is not in its native resolution, it is upping it to 720p or 1080i (I had those two checked)

I am in Madison, WI

I have the exact same thing. It is very strange as it is sometimes red and sometimes blue.

Tim

I have been noticing on my SD channels a vertical line down the center of the programming. At first I thought it was only Whose line is it anyway, then I noticed it on just about every SD broadcast...
This is a known issue that MoxiGuy has called the "Moxi Measles." It will apparently be fixed in a version 3.2 intermediate update. It is interesting that you report it only occurs when the Moxi upconverts 480i to an HD resolution, and not when 480i is being passed through natively.

...Ocassionally there will be no audio coming in on any SD channels. All channels above 100 will have audio but channels 2-99 will be silent. It will even record them without the audio. Don't know if it's a problem with Adelphia or a setting on the Moxi box...
It sounds like the following entry from my SPL Moxi FAQ (http://users.adelphia.net/~ksoltmann/SPLMoxiFAQ.htm).

No audio on analog channels for one of the tuners:
This is a known issue with software version 3.0. You may be able to resolve it by rebooting your Moxi.

I have an unconfirmed report that somebody in a Los Angeles Adelphia system received the 3.2 update on or before September 5th. Unfortunately, the way I found out was that someone e-mailed me at my FAQ e-mail address with a question about why he could no longer view HD signals at the correct aspect ratio on his 4:3 HD TV after a recent update.

This is the same complaint I have seen several other times. In version 3.2, Digeo removed the ability to "crop" or "letterbox" signals being output at 720p or 1080i. People with 4:3 HD TV sets that do not offer automatic or manual cropping or letterboxing of HD signals, must thus watch HD content either as horizontally squeezed HD or as SD. MoxiGuy, any update on whether Digeo is going to put the "cropping" and "letterboxing" functions for HD back into the software?

This is a known issue that MoxiGuy has called the "Moxi Measles." It will apparently be fixed in a version 3.2 intermediate update. It is interesting that you report it only occurs when the Moxi upconverts 480i to an HD resolution, and not when 480i is being passed through natively.


I reported it because of this -- I thought it was an issue with my TV, but I decided I may as well give that a shot, and sure enough it fixed the issue right up.. As posted above, the line is usually red, sometimes blue, but always annoying. I managed to fix it by checking the 480i option, so I don't really care - it just seems weird that it is a product of the upconverting

The other thing I noticed in the process is that the closed captioning text looks different in native 480i compared to the upconverted signal (it was 3am). Not that I care, but don't know if it should or not.

I'm sorry if this has been covered in the preceding bazillion pages, but why can't I (or very, very rarely) get closed captions when I'm watching HD?

Thanks,

pj1016

Hello Moxiguy

Is it possible that I can PM you regarding a problem I am having with the Moxi on Adelphia SoCal and the inabillity to receive Discovery HD Theater? They have been out to my place 4 times, have done everything imaginable (swapped box, checked signal levels, you name it), and still cannot get it to work. Worked fine on my old Motorola HD receiver, but has not worked since the DVR install.

Other than this problem, I love the Moxi... Being a longtime and current Directv Tivo user, I don't say that lightly.

This is a known issue that MoxiGuy has called the "Moxi Measles." It will apparently be fixed in a version 3.2 intermediate update. It is interesting that you report it only occurs when the Moxi upconverts 480i to an HD resolution, and not when 480i is being passed through natively.

Mine does it in 480i as it is being passed through natively.

It's still in limited quantity, so it's being offered only on request. As the inventory works through, the xxxxxx version will become standard issue.
MG,
Is it too early for an Adelphia SoCal subscriber to ask for the Multi-Room DVR system with Moxi Mate under "special request."

Joe please note that in this post I am not begging but asking..............soon I will be demanding, then threatening (NFL season starts very soon)............... :eek:

Mine does it in 480i as it is being passed through natively.
Well that is ALOT more significant.
That "begs" the question - when will the 3.2 vaccine be pushed?

I had a new "issue" today with the Moxi. I was trying to change channels to ESPN-HD via the menu. When I pressed "Watch" nothing happened. I bumped the channels manually and it worked. Thereafter the menu worked. :confused:

Is this in the Faq splinke? I didn't check, lazy, sorry.

Well I've been without guide data for the last week. They're sending out a technician. I don't know what they'll be able to do, last time they could do nothing and it just magically fixed itself (that was 3 weeks with no guide.)

I like how Adelphia decides to enable the DVI ports just after I order the box and get everything hooked up. I'd have to do some rewiring (I have a wall mounted plasma) to use the DVI to HDMI now instead of using component.

I do have one question. Is it worth it to use the DVI port? Adelphiaofsocal, on their website, states that the Moxi unit upscales 480i to a higher resolution to send it over DVI. If the scaler on Moxi is worse than my Pio's scaler, wouldn't it be better to leave component output?

3.2 IS HERE. MANHATTAN BEACH. Just in time for Opening Day of the NFL. Settings now allows Native Pass Thru and the ticker bar at the bottom is much more stylish! Thank you ADELPHIA!!!

3.2 IS HERE. MANHATTAN BEACH. Just in time for Opening Day of the NFL. Settings now allows Native Pass Thru and the ticker bar at the bottom is much more stylish! Thank you ADELPHIA!!!

Are you taking YOUR meds??? :D ;) :eek:

Penton-Man,

Adelphia is not yet offering Moxi Mate. Charter is offering it in certain areas only. (Three regional independent cable operators offer it as well.) I don't have dates for availability in additional markets.

As far as I know, your area is not on the first swoop. It may be a week or two more for you.

Translation from AdelphiaSpeak: October or November
VOD: Sometime in 2006.
Please excuse my cynicism.

Translation from AdelphiaSpeak: October or November
VOD: Sometime in 2006.
Please excuse my cynicism.Ken,
It's been a long wait. Your cynicism is justified. But, on the other hand, please excuse my optimism. The first swoop has reported in. More swoops will follow soon.

I'm sorry if this has been covered in the preceding bazillion pages, but why can't I (or very, very rarely) get closed captions when I'm watching HD?

Thanks,

pj1016

Bump...

Nobody knows anything about this or has this problem?

pj1016

yippe, turned on my tv and to my surprise my Moxi is now on version 3.2 NO MORE HAVING TO WATCH STUFF STRETCHED OUT. YES!!! I live in Hermosa Beach, California

Bump...

Nobody knows anything about this or has this problem?

pj1016


I had this problem a long time ago and it was fixed in 3.2 - do you have 3.0 or 3.2?

3.0...I guess that there may be hope...but I'm not holding my breath for Adelphia to roll-out 3.2 in my area anytime soon. Thanks for the response...

pj1016

Chino Hills..still 3.0. I wont be holding my breath. Adelphia's service has gone down the toilet over the past year.

Santa Monica 3.0

West LA 3.0 :(

Silverlake 3.0

I should be getting my Moxi box tomorrow, is there a good FAQ or suggestions for newbies you guys can give me? I've read several messages here, but haven't kept up with all the topics.

Thanks
-murray

La Verne still 3.0

Encino 3.0

I had a contact at Adelphia because I was one of the 1st people to get the regular HD box. It took them a few days, but they updated my box to 3.2. I picked up a DVI to HDMI cable on closeout from Radio Shack for $50 and took back the $120 cable +$25 adapter I got at Magnolia and everything seems to work well.

The only issue (which I left a message w/ them on) is that the box does not automatically strecth 4:3 channels to 16:9 even though I have it set on wide mode. It leaves me having to change back and forth between Full and Wide on my Plasma, which cuts off part of the menu bar. But perhaps that's the way it's supposed to be...

I should be getting my Moxi box tomorrow, is there a good FAQ or suggestions for newbies you guys can give me? I've read several messages here, but haven't kept up with all the topics.

Splinke has a great FAQ for the Moxi. Go to:

http://users.adelphia.net/~ksoltmann/SPLMoxiFAQ.htm

I'm getting the moxi installed tommorow in socal on adelphia. When I spoke to the rep on the phone she had no knowledge of the 2tuner moxi w/the moxi mate. Does adelphia carry it? I would love to have the moxi mate in my bedroom.

3.2 has landed in Redondo Beach!! :) Redondo, Hermosa, and Manhattan Beach are all serviced from the same office, so this must be the first push.

Didn't get to play with it much, as I checked when I was leaving for work. The strecho-vision is gone, but the analog channels still leave much to be desired.

I hope everyone else has good news to report soon.

octavian

I'm sorry if this has been covered in the preceding bazillion pages, but why can't I (or very, very rarely) get closed captions when I'm watching HD?...
I still have software version 3.0, and my closed captioning is working fine on analog SD, digital SD, and HD. Are you using the closed captioning settings on the Moxi or on your TV? You need to use the Moxi. Others have complained that the Moxi does not pass through closed captioning signals so that they can use the function directly on their TVs.

If you ARE using the Moxi's closed captioning setting, perhaps you are watching programs without closed captioning, or perhaps your local cable system is somehow mucking up the signal. Have you tried using your TV's closed captioning (through a direct connection to your TV's tuner) side-by-side with the Moxi?

I had a new "issue" today with the Moxi. I was trying to change channels to ESPN-HD via the menu. When I pressed "Watch" nothing happened. I bumped the channels manually and it worked. Thereafter the menu worked...
This sounds similar to the following bug reported in my FAQ (http://users.adelphia.net/~ksoltmann/SPLMoxiFAQ.htm):

"Problem tuning certain channels: Multiple users have reported problems tuning to specific channels, usually channel numbers below about 10. In some cases, one cannot tune by directly entering the channel number followed by enter or waiting. In these cases, sometimes tuning to a channel near the desired channel, then pressing ch+ or ch- works (sometimes only one of these works). In other cases, the ch+/- buttons do not work, but one can directly tune by entering the number. This bug is under investigation for an intermediate software update fix. Although this was reportedly fixed under v3.0.115, I still experience this bug with channel 4 in my system."

However, the problem, as I reported it as described above, does not fix itself, as yours apparently did. In fact, channel 4 on my system here in Carlsbad, CA is STILL not working properly. I can't tune directly to it or set up recordings. MoxiGuy, how can we fix this. It's been this way ever since I got my Moxi in February.

Other weird channel issues have also popped up. For example, a new channel recently appeared with a channel number of 3673, which appears to tune to channel 367, and which does not actually exist on my system. Not surprisingly, it has no logo or program information associated with it, and it says I must subscribe to it. I have it programmed off my channel list.

More weirdness: Suddenly today, a 14-minute clip of a movie recorded on 8/8/2005 appeared in my Recorded TV menu, a movie we have long since deleted.

...The only issue (which I left a message w/ them on) is that the box does not automatically strecth 4:3 channels to 16:9 even though I have it set on wide mode. It leaves me having to change back and forth between Full and Wide on my Plasma, which cuts off part of the menu bar. But perhaps that's the way it's supposed to be...
If you only have HD resolutions selected in HDTV Setup, then the Moxi will pillarbox all 4:3 content. You might want to try to also select 480i in HDTV Setup which will prevent the Moxi from pillarboxing 4:3 content, although your TV will have to support 480i input, and you may still have to find the right setting on your TV to stretch the signal in your desired manner.

Does the 3.2 upgrade automatically enable my DVI port or do I need to get a new box?

Thanks!

And is there a good list of the new 3.2 features?

This sounds similar to the following bug reported in my FAQ (http://users.adelphia.net/~ksoltmann/SPLMoxiFAQ.htm):

"Problem tuning certain channels: Multiple users have reported problems tuning to specific channels, usually channel numbers below about 10. In some cases, one cannot tune by directly entering the channel number followed by enter or waiting. In these cases, sometimes tuning to a channel near the desired channel, then pressing ch+ or ch- works (sometimes only one of these works). In other cases, the ch+/- buttons do not work, but one can directly tune by entering the number. This bug is under investigation for an intermediate software update fix. Although this was reportedly fixed under v3.0.115, I still experience this bug with channel 4 in my system."

However, the problem, as I reported it as described above, does not fix itself, as yours apparently did. In fact, channel 4 on my system here in Carlsbad, CA is STILL not working properly. I can't tune directly to it or set up recordings. MoxiGuy, how can we fix this. It's been this way ever since I got my Moxi in February.

Other weird channel issues have also popped up. For example, a new channel recently appeared with a channel number of 3673, which appears to tune to channel 367, and which does not actually exist on my system. Not surprisingly, it has no logo or program information associated with it, and it says I must subscribe to it. I have it programmed off my channel list.

More weirdness: Suddenly today, a 14-minute clip of a movie recorded on 8/8/2005 appeared in my Recorded TV menu, a movie we have long since deleted.

Yeah, and ESPN-HD is in the 900's on my system.

Does the 3.2 upgrade automatically enable my DVI port or do I need to get a new box?...And is there a good list of the new 3.2 features?DVI port should work after the 3.2 upgrade. No new box necessary. All BMC9012 and 9022 have DVI. There's a list of changes on the Adelphia Socal Website (http://www.adelphiasocal.com/dvr/moxi32/summary.shtml), including hook-up diagrams for a couple of DVI connectivity options. (http://www.adelphiasocal.com/dvr/moxi32/05-003.shtml)
Note... this applies to Adelphia customers only. Charter has not yet enabled DVI.

Note... this applies to Adelphia customers only. Charter has not yet enabled DVI.

MoxiGuy,

Will Charter be enabling DVI anytime soon?

DVI port should work after the 3.2 upgrade. No new box necessary. All BMC9012 and 9022 have DVI. There's a list of changes on the Adelphia Socal Website (http://www.adelphiasocal.com/dvr/moxi32/summary.shtml), including hook-up diagrams for a couple of DVI connectivity options. (http://www.adelphiasocal.com/dvr/moxi32/05-003.shtml)
Note... this applies to Adelphia customers only. Charter has not yet enabled DVI.
Well how about an Option #3 – I don’t see this listed ?

i.e.-

1. Use component cables to pass the 480i signal to your display.
and
2. Hook up a D.V. I. cable to pass Hi-Def signals to your display.

Check 480i, 720p, and 1080i on the Moxi……..
Use your TV to toggle between the inputs for your SD and HD channels.

Is zis possible ?

Penton-Man,

Adelphia is not yet offering Moxi Mate. Charter is offering it in certain areas only. (Three regional independent cable operators offer it as well.) I don't have dates for availability in additional markets.
I wasn’t talking about Adelphia, I was insinuating that I would be willing to be a SoCal Adelphia beta-tester of the Moxi Mate for Digeo in an area of the country with extremely low humidity and fine looking babes- you never know how that could effect the functioning of this device !

Sheesh, if I can be a beta-tester for the vaunted Sony Blu-ray, you would think Digeo might give me whirl with this too.

(Joe, this in not begging but, outright kissing arse at this point)

I wasn’t talking about Adelphia, I was insinuating that I would be willing to be a SoCal Adelphia beta-tester of the Moxi Mate for Digeo in an area of the country with extremely low humidity and fine looking babes- you never know how that could effect the functioning of this device !

Sheesh, if I can be a beta-tester for the vaunted Sony Blu-ray, you would think Digeo might give me whirl for this too.

(Joe, this in not begging but, outright kissing arse at this point)

And darn proud of it! :D

I've done my share of beta testing too. It "wasn't" for TiVo. So my NDA is safe. Too bad the company isn't.

Well how about an Option #3 – I don’t see this listed ?

i.e.-

1. Use component cables to pass the 480i signal to your display.
and
2. Hook up a D.V. I. cable to pass Hi-Def signals to your display.

Check 480i, 720p, and 1080i on the Moxi……..
Use your TV to toggle between the inputs for your SD and HD channels.

Is zis possible ?\

I would think that it would work.

MoxiMate Update:

I have had the MoxiMate for almost 1 day. Bottomline: Excellent.
All features pretty much like the regular MOXI (there is one returned now for one of those 1400 on the waiting list).

The only thing not working is VOD and they told me (after a call, not the installer) that it would take 24-48 hours for it to upload all the data to run. Pay per view worked right away. Does this sounds fishy? I'll wait another 24 before I bitch again.

On the other hand, I like many others have complained about the sloooooooooow response of the moxi menu. Let me give you another view. Mine has been very slow and I just thought it was the MOXI. My set-up included a coaxial line that came in and was split. One line to the moxi box and another to a Radio Shack powered amplifier the amplifier went to four other TV's. One of those TV is the one where the MoxiMate unit was going. The installer got way to much interefence and the picture and sound were terrible. He took a bunch of Db mesurement and decided that I needed more power. He went out and rummaged through his truck and brought back a new Digimax Drop Amplifier (5-42/52-1000MHz). I had never seen one of these before. So to summarize: cable in to this Digimax to a triple splitter. The triple splitter goes to the (1)Moxi (2) Moxi Mate and (3) to the radioshack power amplifier. Everything looks beautiful and the MoxiMenu is lightning fast!!!! So I have been blaming Moxi and it was the signal strength???

The DVD player is working perfectly from both TV's.

I would be glad to answer any other questions.

Like PWSHER, I just got my Moxi mate yesterday. Works great. I do have an issue that I haven't been able to solve yet.

Since I'm trying to distribute what is on the main tv to all other tv's in the house, I used the composite out on the moxi to go to line in on our vcr. As long as 480i is checked in the HDTV setup on the moxi, I get video to the other televisions EXCEPT when I'm on an HD channel. At that point, I get a blue screen. (I also have 1080i and 720p checked.) The E* 811 receiver I have now will downconvert all HD programming to 480i and send it through the composite video out port. So, either the moxi is not doing this or I'm missing something.

I also tried using my tv's composite monitor out to send the distribution signal to the VCR, but it's only active when using a non-HD input, so that's not an option.

The other "issue" that I don't think I can do anything about is that when I uncheck 480i and view SD material on the tv, it comes pillarboxed which is what I want. However, it appears that the s-video or composite video outs don't output signal if 480i is unchecked. Therefore, to get any 480i signal out for distribution, 480i needs to be checked in the HDTV Setup. Then downside to that is 4:3 content ends up being stretched automatically, which I don't like. I think I'm stuck on this one, but any ideas are welcome.

I think I could live with the stretching if I could get the distribution to work correctly. Thanks in advance for any help on that.

Also, why aren't the remotes for these units UHF? I got so used to not having to point my remote at my dish receiver that I forget sometimes. Is this something that is planned down the road?

The lack of a caller ID appearing on the tv is also something that I'm missing going from dish to cable. Are there any ways to rig something up so that it would show?

Apologies to the SoCal 3.0 crew. I probably sound like the Prince with his petty problems, but eventually you guys will have to figure this stuff out too :-)

The lack of a caller ID appearing on the tv is also something that I'm missing going from dish to cable. Are there any ways to rig something up so that it would show?

Maybe I'm missing something, but since there is no phone line hooked up to Charter Receivers I don't see any way you can get Caller ID to work with these receivers.

Maybe I'm missing something, but since there is no phone line hooked up to Charter Receivers I don't see any way you can get Caller ID to work with these receivers.

I was thinking along the lines of a standalone caller id unit that had some form of video output. Thnking out loud though, it doesn't sound like something like that could overlay a message on the screen. Sounds like there's no solution until the Moxi telephone is released. I'm guessing you'll need to have the cable company in charge of your phones for that to work as well.

Maybe I'm missing something, but since there is no phone line hooked up to Charter Receivers I don't see any way you can get Caller ID to work with these receivers.

Actually I do have my phone service thru Charter so theoretically the caller ID could show on the screen and the installer actually mentioned that that feature is coming. Along with CD and JPG viewing....I'm not holding my breath.

MY VOD is back about 30 hrs after the installation of the moximate.

I'm back to normal. The extra capacity is very nice. I starting adding HD programing to be recorded and didn't get any warning until about 9 hours.

I just got a response from Charter and they said they have no estimated launchdates for either the Moxi Mate and BMC 9022. And with charter, DVI should stand for Doesn't Video Out. I think I'll take my last breath before Charter enables the DVI port on the current generation of moxi boxes. I could see them enabling it if they ever get the BMC 9022. Charter barely has a clue what the Moxi is so I know they could care less about enabling the DVI port on a product that is already technologically behind five years. I haven't seen a big difference using the DVI cable on my regular HD receiver so I don't see the big deal. Now when there are cable boxes that support HDMI, that might be a big deal. I GARONTEE! AIEEEEEEE! All hail President Joe!

...As long as 480i is checked in the HDTV setup on the moxi, I get video to the other televisions EXCEPT when I'm on an HD channel. At that point, I get a blue screen. (I also have 1080i and 720p checked.)

...The other "issue" that I don't think I can do anything about is that when I uncheck 480i and view SD material on the tv, it comes pillarboxed which is what I want. However, it appears that the s-video or composite video outs don't output signal if 480i is unchecked....
These are the same issue. The Moxi can only output one resolution at a time. The analog outputs are only active when the Moxi is outputting 480i. This only happens if: (1) you are on a 480i channel and 480i is selected in the video output settings or (2) if you are on an HD channel and you ONLY have 480i selected in the video output settings. This does not seem to be a feature that Digeo is planning to add any time soon, if at all.

Check out my SPL Moxi FAQ (http://users.adelphia.net/~ksoltmann/SPLMoxiFAQ.htm) for more information.

Actually I do have my phone service thru Charter so theoretically the caller ID could show on the screen and the installer actually mentioned that that feature is coming. Along with CD and JPG viewing....I'm not holding my breath.
CD and JPG viewing will probably be offered before caller ID. These applications are available in the current software and Charter is beginning to test market them in some areas this month. Telephone services will have to wait until a future version of software. The first trials of the telephone services will happen later this year. wide availablility will depend on the results of the trials.

MoxiGuy,
Will Charter be enabling DVI anytime soon? I dont have a date.

Headlines: Charter enables DVI! Saints win the Superbowl!
Two things that will never happen. Oh it's true!

Since I'm trying to distribute what is on the main tv to all other tv's in the house, I also tried using my tv's composite monitor out to send the distribution signal to the VCR, but it's only active when using a non-HD input, so that's not an option.Here's an unofficial, unsupported suggestion: use the output of the Moxi Mate. It's always in 480i and it downcoverts HD. It doesn't go blank when the main unit is outputting an HD resoultion. Furthermore, on the Moxi Mate, you can use the Widescreen settings to choose whether you want to crop, letterbox or stretch a 16:9 picture vertically to fit into a 4:3 display. I appreciate hearing if this works for you.

Here's an unofficial, unsupported suggestion: use the output of the Moxi Mate. It's always in 480i and it downcoverts HD. It doesn't go blank when the main unit is outputting an HD resoultion. Furthermore, on the Moxi Mate, you can use the Widescreen settings to choose whether you want to crop, letterbox or stretch a 16:9 picture vertically to fit into a 4:3 display. I appreciate hearing if this works for you.

I will be trying this soon. Before I got the MoxiMate I had to go in the settings and uncheck the 720 and 1040 so I could transfer the program to VHS. Now i can just have the VCR connected and transfer at will. In addition, this will allow me to do this while watching other things on the main unit something I couldn't do before.

MoxiGuy or any Charter employee:

Speaking of Beta tests, etc. Do they only use employees for these types of tests or do they actually use "customers". I would be willing to scientifically evaluate new products. I may be of help since I live in the St. Louis Market, subscribe to everything that Charter offers from cable to internet to phone and have been doing research (biology/chemistry, not electronic) for over 25 years. Anybody have a contact?
pwsher

Can someone address the 'Moxi Measle' issue again? I see it occasionally and am glad to hear it is not my HDTV. All three modes are checked in the video output and I still see it. Any easy remedy?

Joe, did all the boxes get two MMR shots before release? Talk about meds!!!

MG, when will Bend get the Samsung boxes?

We expect the Samsung boxes to be ready for distribution next year. More details as we get closer.

Here's an unofficial, unsupported suggestion: use the output of the Moxi Mate. It's always in 480i and it downcoverts HD. It doesn't go blank when the main unit is outputting an HD resoultion. Furthermore, on the Moxi Mate, you can use the Widescreen settings to choose whether you want to crop, letterbox or stretch a 16:9 picture vertically to fit into a 4:3 display. I appreciate hearing if this works for you.

I recall seeing someone post that the mate will respond to the same remote as the main unit. I suppose I could put the mate with the main box in our 'HT' room and theoretically, whatever I'm doing to the Moxi, the mate will follow and output 480i to the rest of the house. If it works, it's a decent workaround. I could see a situation where the mate might miss a command and the other tv's would be stuck on a menu screen.

The problem with the workaround is that since I'd be taking the mate out of the bedroom, I couldn't control dvr functions in there. It would be an ideal situation if the remotes worked on UHF. Right now, with the dish, I can go to any tv in the house and do anything I can do while sitting in front of the main unit because of the UHF remotes.

It's a shame because I really do like the moxi and I especially like the VOD, but if I can't get it to do what I already have set up, I may have to send it back.

If you only have HD resolutions selected in HDTV Setup, then the Moxi will pillarbox all 4:3 content. You might want to try to also select 480i in HDTV Setup which will prevent the Moxi from pillarboxing 4:3 content, although your TV will have to support 480i input, and you may still have to find the right setting on your TV to stretch the signal in your desired manner.

I have an Elite 810, I'm not sure what the best setup is, but I'll try that thanks.

Can someone address the 'Moxi Measle' issue again? "Moxi Measles" was our shorthand for referring to a specific hardware problem. I think we've replaced all the boxes that were affected. If you are seeing something wrong with your picture, it's most likely not the "measles." As for what it is, I suggest you call your cable company. (BTW... to my knowledge the "measles" were never detected in any of the BendBroadband boxes.)

The problem with the workaround is that since I'd be taking the mate out of the bedroom, I couldn't control dvr functions in there.I guess I have a lot to learn about how people watch TV. Why do you want to control a set that's not in the room you are occupying?

I guess I have a lot to learn about how people watch TV. Why do you want to control a set that's not in the room you are occupying?

For one, to make sure your imaginary friend isn't watching what they shouldn't be...
:p

I guess I have a lot to learn about how people watch TV. Why do you want to control a set that's not in the room you are occupying?

I'm not controlling the set, I'm controlling the receiver. Let's say I'm in the bedroom and want to watch a recorded show. I can grab the UHF remote and have complete control of the dvr functions. The tv isn't on in the main room, I'm just controlling the receiver. (I have 2 receivers so someone could still be in the main room watching something else.)

Why did you guys think of the Moximate? To allow someone in another room to have access to the dvr and other moxi functions, correct? The UHF remote and video distribution from the receiver to all tv's basically allows me to have a mate in every room I have a tv. (Provided the wife hasn't lost the remote :-)

Hey Joe. Big Bob doesn't like it when people say he's imaginary! :)

I'm not controlling the set, I'm controlling the receiver. Let's say I'm in the bedroom and want to watch a recorded show. I can grab the UHF remote and have complete control of the dvr functions. The tv isn't on in the main room, I'm just controlling the receiver. (I have 2 receivers so someone could still be in the main room watching something else.)

Why did you guys think of the Moximate? To allow someone in another room to have access to the dvr and other moxi functions, correct? The UHF remote and video distribution from the receiver to all tv's basically allows me to have a mate in every room I have a tv. (Provided the wife hasn't lost the remote :-)

Hey Joe. Big Bob doesn't like it when people say he's imaginary! :)

My sincere apologies to Bob! :eek:

I got my Moxi installed this past Friday.
So far I am pretty happy with it. I do with the program guide was a grid though, but I think I can get used to it.

My biggest headache has been programming my MX-500 Universal Remote Control.
I was able to program _most_ of the buttons from the Moxi remote, but for some darn reason, number 5,7, and 9 as well the PAUSE and REPLAY buttons just will not program.
Is that a problem with the way the Moxi remote transmits or could it be a remote issue?
Any thoughts???

...My biggest headache has been programming my MX-500 Universal Remote Control. I was able to program _most_ of the buttons from the Moxi remote, but for some darn reason, number 5,7, and 9 as well the PAUSE and REPLAY buttons just will not program. Is that a problem with the way the Moxi remote transmits or could it be a remote issue?...
Lots of people have problems with this. The Moxi remote uses an infrared wireless technology called eXtensible Multimedia Protocol (XMP), formerly called Two-Way Infrared Protocol (TWIRP), that apparently uses multiple bursts of infrared signals. This protocol is difficult for many universal remotes to produce, and some buttons seem to be more difficult than others. See the REMOTE CONTROL section of my SPL Moxi FAQ (http://users.adelphia.net/~ksoltmann/SPLMoxiFAQ.htm) for more information.

I got my Moxi installed this past Friday.
So far I am pretty happy with it. I do with the program guide was a grid though, but I think I can get used to it.

My biggest headache has been programming my MX-500 Universal Remote Control.
I was able to program _most_ of the buttons from the Moxi remote, but for some darn reason, number 5,7, and 9 as well the PAUSE and REPLAY buttons just will not program.
Is that a problem with the way the Moxi remote transmits or could it be a remote issue?
Any thoughts???

I had the MX500, it won't lear. You can send the remote to Universal and they will program it for you. Their choice on button placement. I chose to abandon ship, ebayed the MX and bought a Harmony 676. That works great.

I had the MX500, it won't lear.
I assume you meant "learn" but personally I think it would be funnier if you meant "leer". ;)

(Sorry -- it's been a tough day at work.)

-Dan

I assume you meant "learn" but personally I think it would be funnier if you meant "leer". ;)

(Sorry -- it's been a tough day at work.)

-Dan

I actually meant Lear as in King Lear. It's a Royal PITA to program for the Moxi. ;)

MG, I need confirmation. Is there any truth to the rumor that Adelphia was pushing 3.2 to the rest of LA, and THAT caused the power blackout??? :eek:

OK, I got my 9022D/Moxi Mate today, which replaced my 9012. This install took over 3.5 hours...good lord.

The THREE techs that came out had major issues with static and hum on the MoxiMate. It appears to my untrained eye that the reception is a little off, which would cause this static in the video and hum in the audio. The techs and their supervisors on the phone had never seen this issue before. They even went as far as hardwiring the Mate directly to the 9022D and still had the problem. MoxiGuy, do you know of this issue and how to resolve it?.

Eventually they got the static/hum down to low levels but it still isn't perfect. I would really like to resolve this but at least the television with the MoxiMate is primarily used by the kids for cartoons, etc. But the resolution was far greater with the regular digital box that the Mate replaced.

** One other question: The dvd player that is in the 9022D, what file formats does this dvd player recognize? I assume DVD, VCD and DVDR...how about SVCD, DivX, etc?

MG, I need confirmation. Is there any truth to the rumor that Adelphia was pushing 3.2 to the rest of LA, and THAT caused the power blackout??? :eek:

We have people stuck in our elevators here. MG, even if it was Digeo, I wouldn't admit it. :)

I actually meant Lear as in King Lear. It's a Royal PITA to program for the Moxi. ;)
Damn... I was going to mention King Lear also and I forgot. That's pretty-much how my day has been going. At least I'm not stuck in an elevator!

Great pun, by the way. You'd fit in well with the rest of my family.

-Dan

Hey Moxiguy just a quick question.\

Here in Madison, WI the TNTHD channel has not had it's programming for over a week and a half now, channel #772. While looking at shows on TNT that are upcoming like Wanted I found a listing for TNTHD saying it was channel #792. We have no channel by that number. I tried punching in the number and nothing. Anyways, I talked with our Tech Ops Supervisor and he hasn't gotten back to me yet, he called the headend. Do you have any idea as to who should I talk to now. I like recording my shows in HD if I can. Thanks

We have people stuck in our elevators here. MG, even if it was Digeo, I wouldn't admit it. :)

We had the UPS guy stuck in our elevator here. I rescued him (I really did), then about 10 minutes later the elevator company rep came (he must have used the phone inside it) and reset the elevator. I once was trapped in it so I knew what to tell him, to open the door and I brought a flashlight and got him out.
Excitement!! All for the 3.2 push!

We had the UPS guy stuck in our elevator here.
Silly man.

And you thought that UPS truck never left the grounds of House's Hospital ! :D

here's an elevator story. There was a blackout at my school and an old professor, formal and proper old world philosopher from Germany was stuck in the elevator. Some of his colleagues kept vigil at the nearest floor and waited several hours before the power was restored. They asked him, "did you at least sit down?" He answered, "How could I? There wasn't a chair."

Silly man.

And you thought that UPS truck never left the grounds of House's Hospital ! :D

You're right! He finally did, and look where he wound up! :p

OK, I got my 9022D/Moxi Mate today, which replaced my 9012. This install took over 3.5 hours...good lord.

The THREE techs that came out had major issues with static and hum on the MoxiMate. It appears to my untrained eye that the reception is a little off, which would cause this static in the video and hum in the audio. The techs and their supervisors on the phone had never seen this issue before. They even went as far as hardwiring the Mate directly to the 9022D and still had the problem. MoxiGuy, do you know of this issue and how to resolve it?.

Eventually they got the static/hum down to low levels but it still isn't perfect. I would really like to resolve this but at least the television with the MoxiMate is primarily used by the kids for cartoons, etc. But the resolution was far greater with the regular digital box that the Mate replaced.

** One other question: The dvd player that is in the 9022D, what file formats does this dvd player recognize? I assume DVD, VCD and DVDR...how about SVCD, DivX, etc?

To quote myself a few days ago during my installation:
"The installer got way to much interefence and the picture and sound were terrible. He took a bunch of Db mesurement and decided that I needed more power. He went out and rummaged through his truck and brought back a new Digimax Drop Amplifier (5-42/52-1000MHz). I had never seen one of these before. "

That did the trick. I saw these on ebay for $10 but the installer said they were $125.
pwsher

To quote myself a few days ago during my installation:
"The installer got way to much interefence and the picture and sound were terrible. He took a bunch of Db mesurement and decided that I needed more power. He went out and rummaged through his truck and brought back a new Digimax Drop Amplifier (5-42/52-1000MHz). I had never seen one of these before. "

That did the trick. I saw these on ebay for $10 but the installer said they were $125.
pwsher

PWSHER, Did Charter charge you for the Digimax Amplifier? I have the 9012 Moxi and have had signal issues with lines going into the house. I'm wondering if low signal strenth is an issue with the new Moxi-Mate.

PWSHER, Did Charter charge you for the Digimax Amplifier? I have the 9012 Moxi and have had signal issues with lines going into the house. I'm wondering if low signal strenth is an issue with the new Moxi-Mate.


No Charge, I even asked him to make sure. The whole system seem so much faster, especially the moxi menu response.

here's an elevator story. There was a blackout at my school and an old professor, formal and proper old world philosopher from Germany was stuck in the elevator. Some of his colleagues kept vigil at the nearest floor and waited several hours before the power was restored. They asked him, "did you at least sit down?" He answered, "How could I? There wasn't a chair."

MG, you definitely have to get out more!!!!!!

MG, you definitely have to get out more!!!!!!

Good idea! Don't you think so MG??

I would have commented also because the elevator story truly left me speechless but, out of better judgment as a potential Moxi Mate beta-tester ………..I refrained and waited for someone else to.

Still Kissin Arse Penton

No Charge, I even asked him to make sure. The whole system seem so much faster, especially the moxi menu response.


Man makes me wonder If a signal problem could be why my menus seem to only get slower lately.. Moxiguy is there any reason why signal would affect a moxi's performance? I have no obvious signs of signal troubles in my house, all the channels come in clear and no problems with Tilling on the digital channels. The only problem I have is the Moxi box is incredibly slow compared to when I first got it, and about half the time when fast forwarding the show tills badly to where I can't make out whats on the screen making it difficult to know when to stop fast forwarding once through the commercials. But the shows themself are crystal clear. Although the one thing that does help me is paying attention to the difference in 4:3 commercials vs a widescreen hd show.

Pisses me off though cuz I have a cable amp collecting dust but Charter has that damn box on side of my house locked with one of those funky bolts so I can't troubleshoot with the damn amp on the drop. I am thinking more and more of just taking a hack saw to that damn thing so I can get access to the start of what is considered My Wiring.(granted I have no filters/blocks on my service so there is no reason Charter has denied me access to it).

Phatty

Well, a week into having the long-awaited 3.2 in Colorado Springs (Adelphia), I'm having a problem that's causing me fits. It's ringing a bell from having read this forum and the FAQ (thanks, Splinke!), but I can't seem to find it. Maybe I need to work on my search skills, or maybe I'm mis-remembering....

Anyway: ever since the 3.2 downloaded, HD programming ranges from nearly unwatchable to totally unwatchable. The audio drops frequently and the picture is jumpy and pixelated. This is true in both recorded and live modes. I don't know that it's related to 3.2, but I sure didn't have this problem before.

Anyone else seen this? Solutions?

Thanks!

Doug

Moxiguy is there any reason why signal would affect a moxi's performance?
PhattyHere's a metaphoric explanation. Moxi has two things going on: it's a video receiver and it's a cable modem. When the signal is too weak, not only is there trouble on the video side, but there's also trouble with keeping the internet connection going. In some cases where the signal is low, the internet connection drops and the processor spends extra cycles trying to restore it. There's plenty of processing power to keep the menu zipping along--provided that the processor isn't distracted with modem issues. I've mentioned that the Adelphia systems are using an updated version of 3.2. The update isn't just about adding DVI--most of the fixes have to do with improving the cable modems tolerance for a wider range of network conditions. I expect you will see some improvement when Charter distributes this upgrade.

Moxiguy,

First question, do you have any clue when 3.2 will be coming to Adelphia (Orange County)?

Second question, I have this episode of Nip/Tuck that's been on my Moxi since 11/21 and it won't go away. It cannot be deleted and it say that it the recording is 'in progress'. I can't stop it from recording, probably because it isn't actually recording. Any clue how to remove this from my recorded tv list?

I have a clue. But every time I announce a schedule, something gets in the way. Not that I'm superstitious, but I'm getting the creepy feeling that posting a date jinxes the release. So if I don't say anything it will happen sooner. As for Nip Tuck... I'll do some digging.

Well, a week into having the long-awaited 3.2 in Colorado Springs (Adelphia), I'm having a problem that's causing me fits. It's ringing a bell from having read this forum and the FAQ (thanks, Splinke!), but I can't seem to find it. Maybe I need to work on my search skills, or maybe I'm mis-remembering....

Anyway: ever since the 3.2 downloaded, HD programming ranges from nearly unwatchable to totally unwatchable. The audio drops frequently and the picture is jumpy and pixelated. This is true in both recorded and live modes. I don't know that it's related to 3.2, but I sure didn't have this problem before.

Anyone else seen this? Solutions?

Thanks!

Doug



. . . . noticed the same thing since 3.2 (Charter) EXACTLY. Some channels seem to be better than others. When Charter blesses us with the FSN-N HD for Twins games there is almost NEVER any audio drops or video problems. ESPN HD seems to be the worst. The other HD channels vary.

I have a clue... As for Nip Tuck... I'll do some digging.

You're confused, THAT'S "6' Feet Under". ;)

MoxiGuy,

Is there some specific reason why Charter hasn't enabled the DVI port in the Moxi? I keep waiting for them to 'flip the switch' but am growing tired of waiting.

Thanks

Interesting story:

Called the Adelphia CSR rep last nite for billing issues and surprising it was resolved quite quickly... Asked about why my Moxi's DVI port wasn't working and the CSR says:

CSR: "It's not activated"
Me: "Not activated? Could you please activate it for me."
CSR: "I'm sorry, I can't do that..."
Me: "Why not?"
CSR: "Because it's not active."
Me: "Wait, wait, wait... So it's not active and you won't activate it?!"
CSR: "Hold on please."

...on hold for several minutes....

CSR: "The manager told me that it will not be active until early next year."
Me: "NEXT YEAR?! Why so long??"
CSR: "I don't know. That's what the manager told me."
Me: "Can I please talk to your manager?"
CSR: "Sure. Please hold."

...on hold again for a few minutes...

Manager: "Hello, how can I help you."
Me: "Yes, I asked your CSR why the DVI port on the Moxi box isn't active and could she activate it for me. She then told me that they will not be activated until early next year!! Could you please explain to me why you sent a DVR unit that wasn't fully using its capabilities?"
Manager: "Well sir, the technicians are working hard and fast so the DVI port will be enabled in the near future... "
Me: "Near future? You've got to be kidding me!! You said early next year... Well, how early? January, February, March, April? When in 2006?
Manager: "I'm sorry, but I don't have a definate timeframe..."
Me: "Okay then... Thank you for your time and you sure have not helped this customer in any way shape or form in regards to the DVI port issue... I hope this conversation was recorded for uppermanagment to hear. You are putting out a Moxi product that people are paying a premium for without letting them know first hand that some of its functionalities are not entirely working and that within the next several months, HOPEFULLY, they will be????!!! I'm probably not the only customer to ask about this, so tell your technicians to get on the ball and fix the issues with this Moxi box... Good nite!!!
Manager: "Thank you for calling Adelphia... If you have any other comments or concerns, please call us at... <I hung up the phone>

Needless to say, I gave them an earful... Hehehehehhe... At least they corrected my billing issue (they were charging me more for a service I didn't subscribe to)... Anyhoot, thanks for letting me vent ya'll!!! Looks like we may wait a bit longer for that 3.2 firmware upgrade!!

- Air B :cool:

Hey all,

I see that a couple of ya the have the NFL channel are having issues with ff/rew. Do any of you others lucky enough to have the God given channel? If so are you having any issues when watching it?


Cheers
MoxiBuddy

...I see that a couple of ya the have the NFL channel are having issues with ff/rew. Do any of you others lucky enough to have the God given channel? If so are you having any issues when watching it?...
Here in Carlsbad, CA, I think I am having the same problems that others have reported with the NFL Network. When using the transport controls, it moves in jumps rather than smoothly, and there is significant pixelation that clears up in a downward vertical direction just after the jump.

I'm sure this has been discussed before but I'm too lazy to try and search this thread for the answer... When Adelphia finally does push out 3.2 and DVI is activated, does the Moxi output via DVI and component at the same time?

Also, and please forgive my ignorance here -- I know there's all sorts of DVI cables that convert from one kind of plug to another. Does anyone know what kind of DVI cable/connectors I would need to go from the Moxi to an InFocus SP4805? I'm trying to figure out how big the connector will be, and if I can fit it through the hole in my wall or not. :o

-Dan

PS: Hey splinke - can you add a link to your FAQ in your signature? I would have just gone to your FAQ to answer my first question but I can't remember where it is (I'm at work and I didn't save a link here). Thanks.

...When Adelphia finally does push out 3.2 and DVI is activated, does the Moxi output via DVI and component at the same time?...

They should both be active simultaneously (although they can only output the same resolution).

...Also, and please forgive my ignorance here -- I know there's all sorts of DVI cables that convert from one kind of plug to another. Does anyone know what kind of DVI cable/connectors I would need to go from the Moxi to an InFocus SP4805? I'm trying to figure out how big the connector will be, and if I can fit it through the hole in my wall or not...

It looks like your projector has a DVI input. The Moxi has a DVI output, so you should just need a standard DVI-to-DVI video cable. The DVI connector is relatively large, though.

...PS: Hey splinke - can you add a link to your FAQ in your signature? I would have just gone to your FAQ to answer my first question but I can't remember where it is (I'm at work and I didn't save a link here)...
I've been meaning to do that, and I have finally done it. Not that I should be encouraging laziness. :)

I've been meaning to do that, and I have finally done it. Not that I should be encouraging laziness. :)
Many thanks for all your help!

-Dan

I have a clue. But every time I announce a schedule, something gets in the way..

Well how about this disclaimer…………………

"Assuming that all the stars in the sky are in perfect harmony, all dogs eventually love all cats and Reggie the Gator in the Lake is never caught, it is my prediction that Anaheim or North Orange County will see 3.2 pushed in ________________________.

The validity of this prediction is tantamount to World Peace happening by 2007 – so if my prediction is even off by one day, please don’t hold be liable for anything."

MoxiGuy

Well how about this disclaimer…………………

"Assuming that all the stars in the sky are in perfect harmony, all dogs eventually love all cats and Reggie the Gator in the Lake is never caught, it is my prediction that Anaheim or North Orange County will see 3.2 pushed in ________________________.

The validity of this prediction is tantamount to World Peace happening by 2007 – so if my prediction is even off by one day, please don’t hold be liable for anything."

MoxiGuy

I could live with such a prediction for Ventura County/Oxnard area. I keep thinking everyday it might happen but switch over to the Moxi that night and disappointment again.

Jim

I read the first 10 or so pages of this thread before I realized how long it was. Its an impressive historical account of the release of the moxi.

I suppose that burried somewhere in the previous 100+ pages is the answer to the following, but I'm hoping someone will save me the effort of reading through them all.

1) Is the low quality SD picture quality previously mentioned still an issue?

2) Can you install external USB drives now? If so, any size limits?

Thanks!

Well how about this disclaimer…………………

"Assuming that all the stars in the sky are in perfect harmony, all dogs eventually love all cats and Reggie the Gator in the Lake is never caught, it is my prediction that Anaheim or North Orange County will see 3.2 pushed in ________________________.

The validity of this prediction is tantamount to World Peace happening by 2007 – so if my prediction is even off by one day, please don’t hold be liable for anything."

MoxiGuy

I would ad...or if anyone finds a half empty bottle of Maker's Mark... :D

I read the first 10 or so pages of this thread before I realized how long it was. Its an impressive historical account of the release of the moxi.

I suppose that burried somewhere in the previous 100+ pages is the answer to the following, but I'm hoping someone will save me the effort of reading through them all.

1) Is the low quality SD picture quality previously mentioned still an issue?

2) Can you install external USB drives now? If so, any size limits?

Thanks!
1) Yes, although supposedly fixed in 3.2. :rolleyes:
2) No you can't install external USB drives. :mad:

-Dan

I read the first 10 or so pages of this thread before I realized how long it was. Its an impressive historical account of the release of the moxi.

I suppose that burried somewhere in the previous 100+ pages is the answer to the following, but I'm hoping someone will save me the effort of reading through them all.

1) Is the low quality SD picture quality previously mentioned still an issue?

2) Can you install external USB drives now? If so, any size limits?

Thanks!

1) Less so with the mythical magical 3.2 update.

2) What are you smoking, and are you sharing? Any size you want, no one says it will work, mind you. :D

I could live with such a prediction for Ventura County/Oxnard area. I keep thinking everyday it might happen but switch over to the Moxi that night and disappointment again.
I'm reminded of the line from "The Princess Bride" - "Get used to disappointment."

-Dan

I'm reminded of the line from "The Princess Bride" - "Get used to disappointment."

-Dan

What a wonderful movie that was, who knew the implications it would have re: the Moxi!?

There are only a few things I hope get worked out:

1. If you change the channel on one box, a window will pop up saying the channel was changed, and then it will automatically change the channel on the other box.

2. The Jukebox, Photos, and Telephone options are not on the menu. Charter says they're working on it (boy, if I had a damn quarter for every time I heard that) and don't know when it will be available.

3. The picture on the tv with the Mate is not the best. I was told that I would receive a call from Charter regarding that, and that a tech would be out today. Glad I didn't have anywhere to go.

Other than those immediate things, the bigger HD is a real blessing. I now have 12 series set to record, where as before I could only fit 5-6 depending on what they were. I just wish that I could have kept my original Moxi and put that in my living room. Boy, that would have solved some problems. The guy who came out (and who also seemed like he was in a real hurry to hook up the stuff and split) said that because this newer box and the original are hardwired differently, it wouldn't have worked along with the Mate since they were both on the same line. So far, so good though.

1) Yes, although supposedly fixed in 3.2. :rolleyes:
2) No you can't install external USB drives. :mad:

-Dan


What!...after a year you still can't expand the size of the moxi recording space via an external HD? Amazing!!!

And look at this from the list of features from the motorola website:

"80GB Hard disk drive with expansion via USB2.0 port"

hmm...wonder what they mean by "expansion via USB2.0 port"

I just wish that I could have kept my original Moxi and put that in my living room. Boy, that would have solved some problems. The guy who came out (and who also seemed like he was in a real hurry to hook up the stuff and split) said that because this newer box and the original are hardwired differently, it wouldn't have worked along with the Mate since they were both on the same line. So far, so good though.

I work with a woman who just go the moxi "22" and mate, and she kept one of her original "12" boxes in another room. Everything works just fine. Tech never tried to take the "12". (she actually had two "12s" and turned one in.)

barry

said that because this newer box and the original are hardwired differently, it wouldn't have worked along with the Mate since they were both on the same line. So far, so good though.
That sounds bad ! :(

I work with a woman who just go the moxi "22" and mate, and she kept one of her original "12" boxes in another room. Everything works just fine. Tech never tried to take the "12". (she actually had two "12s" and turned one in.)

barry
That sounds good ! :)

Well, I juts got off the phone with a guy who foward it to his upervisor (second verse, same as the first) and he will get back in touch with me. The way he said it, the 22 won't work without the Mate.And, if I did get another 12, the Mate would be useless. Like I explained this is not what i was told and promised exactly 7 days ago, but what do you expect. Charter is known for this.

Charter is known for being pretty ignorant of their own products. Sorry all, CHARTER WILL NEVER ENABLE DVI ON THE BMC 9012. Just like I said, The Saints or Lions will win the superbowl before charter does this. It's all a matter of knowing the right people and the right things. Decipher that and you will truly find your prize.





Well, I juts got off the phone with a guy who foward it to his upervisor (second verse, same as the first) and he will get back in touch with me. The way he said it, the 22 won't work without the Mate.And, if I did get another 12, the Mate would be useless. Like I explained this is not what i was told and promised exactly 7 days ago, but what do you expect. Charter is known for this.

Hey Moxi Guy, I posted the following question and I didn't hear anything. Can you give me a hint a clue, customers and I are wondering when this could be fixed:

Here in Madison, WI the TNTHD channel has not had it's programming for over a week and a half now, channel #772. While looking at shows on TNT that are upcoming like Wanted I found a listing for TNTHD saying it was channel #792. We have no channel by that number. I tried punching in the number and nothing. Anyways, I talked with our Tech Ops Supervisor and he hasn't gotten back to me yet, he called the headend. Do you have any idea as to who should I talk to now. I like recording my shows in HD if I can. Thanks

9022 contains additional circuitry not present in 9012 for the specific purpose of transmitting an audio-visual signal to the Moxi Mate, and for receiving remote control signals from the Moxi Mate. So, the Mate won't work with the 9012. They can't "talk" to each other. I don't see any reason why you couldn't have multiple 9012s and one 9022. If you tried to use multiple 9022s in a household, however... I don't know how each one would pair with its proper Mate. It wasnt designed for this scenario.

Hey Moxi Guy, I posted the following question and I didn't hear anything. Can you give me a hint a clue, customers and I are wondering when this could be fixed.I have reported this, but I don't have an answer back yet.

If you tried to use multiple 9022s in a household, however... I don't know how each one would pair with its proper Mate.
Me thinks the monogamous relationship would be in jeopardy..................err think ALOT of foolin around in that household.

9022 contains additional circuitry not present in 9012 for the specific purpose of transmitting an audio-visual signal to the Moxi Mate, and for receiving remote control signals from the Moxi Mate. So, the Mate won't work with the 9012. They can't "talk" to each other. I don't see any reason why you couldn't have multiple 9012s and one 9022. If you tried to use multiple 9022s in a household, however... I don't know how each one would pair with its proper Mate. It wasnt designed for this scenario.

Can you have the 9022 without the mate? Will that be the same way with the Samsung units with the mate? I think you said the Samsung units with DVR and DVR with DVD player and mate will be out next year?

MoxiGuy,

Are there any plans to enable the USB 2.0 port for external HD use anytime in the near future? I'd like to move from Tivo to Moxi, but a puny 80 gig drive just won't work for my family.

Thanks.

Can you have the 9022 without the mate? Will that be the same way with the Samsung units with the mate? I think you said the Samsung units with DVR and DVR with DVD player and mate will be out next year?Technically, yes. Nothing forces you to have a Mate. As a matter of policy, however, it's up to the cable operator whether they want to offer 9022 without the mate--and how they would price such an offering if they chose to do it.

Technically, yes. Nothing forces you to have a Mate. As a matter of policy, however, it's up to the cable operator whether they want to offer 9022 without the mate--and how they would price such an offering if they chose to do it.


Is that going same policy for the Samsung Moxi's and their mates when they are released?

Is that going same policy for the Samsung Moxi's and their mates when they are released?Craig, you know that my crystal ball is cloudy at best. The farther into the future you ask me to peer, the less reliable is the vision I receive.

Are there any plans to enable the USB 2.0 port for external HD use anytime in the near future? I'd like to move from Tivo to Moxi, but a puny 80 gig drive just won't work for my family.Yes, but... I don't know how long it will take us to get there.

Yes, but... I don't know how long it will take us to get there.


It might be a good idea to suggest to Motorola that they either change or remove this statement from their website.

"80GB Hard disk drive with expansion via USB2.0 port "

I was going to buy one based on that one sentence, but I was lucky enough to find this forum first.

BTW, what size drive is the main unit of the Moxi Mate setup?

It might be a good idea to suggest to Motorola that they either change or remove this statement from their website.

"80GB Hard disk drive with expansion via USB2.0 port "

I was going to buy one based on that one sentence, but I was lucky enough to find this forum first.

BTW, what size drive is the main unit of the Moxi Mate setup?

It's a 160, oooo pinch me!
:confused:

Guys, let's all call Adelphia SoCal tomorrow and ask them why they are advertising that ALL customers in Southern California should have the 3.2 upgrade. (see http://adelphiasocal.com/dvr/moxi32/summary.shtml ).

This website seems like a really good way to piss off your customers, as if we weren't already.

I'm planning to make phone call to ask them to upgrade my box (as their website claims). Who's with me?

Don't underestimate the power of complaining!

http://adelphiasocal.com/dvr/moxi32/summary.shtml

Guys, let's all call Adelphia SoCal tomorrow and ask them why they are advertising that ALL customers in Southern California should have the 3.2 upgrade. (see http://adelphiasocal.com/dvr/moxi32/summary.shtml ).

This website seems like a really good way to piss off your customers, as if we weren't already.

I'm planning to make phone call to ask them to upgrade my box (as their website claims). Who's with me?

Don't underestimate the power of complaining!

http://adelphiasocal.com/dvr/moxi32/summary.shtml

Chill. This too shall pass, err, upgrade. :D

Pass, as in gas or kidney stone. ;)