Thanks, Joe. Good executive call.

A phone call to Adelphia isn't going to get you the upgrade a nanosecond earlier. It's just going to harrass and distract folks who are trying to help other customers. I checked with the folks here at Digeo who are working with the Adelphia teams in SoCal. They are hearing good reports on the latest build. Pass, not as in gas or kidney stone, I trust, but as in all-access.

BTW, what size drive is the main unit of the Moxi Mate setup?

160gb

Thanks, Joe. Good executive call.

A phone call to Adelphia isn't going to get you the upgrade a nanosecond earlier. It's just going to harrass and distract folks who are trying to help other customers. I checked with the folks here at Digeo who are working with the Adelphia teams in SoCal. They are hearing good reports on the latest build. Pass, not as in gas or kidney stone, I trust, but as in all-access.

Thanks MG! But the truth be known I've called, harrassed and distracted them enough for all of us! :p I've learned to sit in my meeting room and wait, alone, but wait. :( But, knock first, I've passed too much gas... :eek:

Just also, noticed the time of your post. MG you need to sleep! ;)

Joe, I sleep during your meetings. That's me snoring in the corner ;)

Hey everyone,

Quick question. I've got a Moxi BMC 9012 box in my HT setup..I've had it for about 6 months and it works fine (except when Charter's actual service decides to quit in my area)...

I just got a new plasma and need to find a new place for the box to go, especially since it needs all that breathing room.

The question:
Can I flip my Moxi box sideways and set it in a vertical position somewhere, or will that screw with its insides somehow?

Right now, doing that is the only way I can see getting it to fit in my setup without just laying it in the middle of my living room floor...I guess I could always just try and then get Charter to send me a new box if this one fries itself :). It'll serve them right for not letting me use DVI.

Three calls to Adelphia later, the word from a lowly customer service rep is that I should have 3.2 by the end of the month in West LA. She said "we're doing it a couple cities at a time. You should have it by the end of this month."

Three calls to Adelphia later, the word from a lowly customer service rep is that I should have 3.2 by the end of the month in West LA. She said "we're doing it a couple cities at a time. You should have it by the end of this month."

Adelphia Rule #6 "Don't hold your breath. You'll hurt yourself." :)

Three calls to Adelphia later, the word from a lowly customer service rep is that I should have 3.2 by the end of the month in West LA. She said "we're doing it a couple cities at a time. You should have it by the end of this month."

First, if you found an Adelphia customer service rep that knew anything about the update, congratulations!!!

Second, if you are putting stock in what that lowly customer service rep told you, I've got some ocean front property in Yuma, AZ to sell you.....





Signed,

waiting for VOD and 3.2 in San Gabriel Valley

Hey Moxiguy,

Whomever you talked to seemed to have worked. The TNT channels are now bad with the proper listings, thank you very very much.

Thanks, Joe. Good executive call.

A phone call to Adelphia isn't going to get you the upgrade a nanosecond earlier. It's just going to harrass and distract folks who are trying to help other customers.
Joe,
Do I smell one of your people brushing up their resume and getting ready to jump ship to Adelphia for V.P. status? :eek:

Joe,
Do I smell one of your people brushing up their resume and getting ready to jump ship to Adelphia for V.P. status? :eek:

That would be an unwise career choice.

(sorry, couldn't resist)

- ricknroll -

Ok, I am a problem with my 9012 with 3.2

First, I am sorry if this has been discussed, I haven't had time to catch up here or on my own forum...

Anyways, this is what happens...

Tonight around 8:55 PM we remembered a Dateline was on about a murder from the 70's in my home town, so we back up to 8:00 PM...

We told the moxi to record it and it did, thankfully...

Around 9:38 the moxi box, which was behind at 8:27 started doing its slow motion flicker then BAM your live, shot up to 9:38 PM...

Like every other time we can hit back a few times, then once that won't go back any more, we can hit rewind and be fine..

This is a big problem for us, we started with the TiVo, which by its design would never let you pause it more then 30 minutes unless it was being recorded. Even then, the functionality was seamless, if you were behind you could record the show (up to the 30 min you were behind) when you weren't, and the 30 min was up the unit would play and not let you pause... I would rather the moxi have this behavior then what it has now... Letting me pause it indefinitely, only to be 'shuttered to live' (my term for it) is very frustrating..

Sometimes I just want to pause TV and go get food...

I know the moxi isn't a TiVo (and for that I am happy) but I am using the TiVo as an example... And again, if this is a repost, I am sorry, I would be happy to read any discussion on this that anyone can point out to me...

Thanks!

I hate this too. I have been behind by as little as 20 minutes from live and had it jump ahead.

Yup, it is completely random, from an hour behind to like you said 20 minutes... The overall behavior just isn't appealing and needs to be corrected... People use the DVR for different things, I don't know how this was over looked.

For a while I thought it was a space issue, but with plenty of space avail, it still happens.

Three calls to Adelphia later, the word from a lowly customer service rep is that I should have 3.2 by the end of the month in West LA. She said "we're doing it a couple cities at a time. You should have it by the end of this month."

That means 2006 in Ventura County.

Three calls to Adelphia later, the word from a lowly customer service rep is that I should have 3.2 by the end of the month in West LA. She said "we're doing it a couple cities at a time. You should have it by the end of this month."

They said end of the month, but they did not say what year. Besides I have heard end of the month by lowly reps in May, June, July, August, and now Septemer when I have called. These are the same people that sent a service rep. out to fix my problem with Discovery HD & Cinemax HD (which does not even exist in So. Cal.)

These are the same people that sent a service rep. out to fix my problem with Discovery HD & Cinemax HD (which does not even exist in So. Cal.)

Yes they do, but not in all areas. I have DHDT and would have MaxHD if I subscribed.

Man im so sick of this sh*t with Adelphia. It's bad enough we don't have a NFL Team yet, but god other Adelphia Markets get twice as many HD channels as we do. Isn't Southern California the #2 media market why are we getting schooled by these cronies?!?!?

They've been promising the moon 4ever, it's so frickin' frustrating. Still no 3.2 here in Fullerton, O.C., still no Discovery HD or Cinemax HD, bah.............

I hope TimeWarner gives a hoot bout us.........It's all the Rigas Family's fault.

I wonder if the MOXI unit will ever be taken out of shackles to unleash it's full capacity of awesome features. I'm tired of not being able to utilize the USB 2.0 expansion ports. It's laughable when the motorola site says this:

The BMC9012 includes a comprehensive set of audio/video outputs and four USB ports (two USB1.1 and two USB2.0) for connecting peripherals and expansion devices such as cameras and external hard disk drives.

LMFFAO...........

I can't count the times I have told our astute Adelphia CSR's about all these delays and how much they're in the know about their own customers concerns. They haven't a clue.

God help us.............

Got the 9022 and moxi mate yesterday, installed by a very nice and competent tech named Candace. Here's some good and bad of the experience so far:

The good: :)
Moxi Mate works as advertised. It's small and gives you full control over a second TV of Moxi functions. I have not had a chance yet to move it around and see if it's truly "portable," as Moxi Guy said some time back. I'm a bit concerned because Candace put filters on the line and made sure the TV room and bedroom cables were on the "same line." I think the filters are so that if you have other Charter services -- phone and internet -- the Moxi Mate won't interfere with them or vice versa. I don't have either, just cable TV.

So much for the good. Now the not so good. :(

The main box 9022 has a CD/DVD drawer, and Jukebox is enabled. Therefore, you can rip a CD to the hard drive, tho I have no interest in taking up disc space with music. I've already got my music on a PC and networked to my stereo thru a laptop. However, I wanted to see how it works. First, it ripped OK but there was no progress bar to show what was going on. Just a checkmark next to the track being ripped. Next, it never phoned home to find out what the CD is; the user's guide online at Digeo shows album/artist info. There is no way I can find to manually enter this info (such as one letter at a time on program search). Also can't find a way to delete anything. Also there is no info that I can find re how Moxi stores music: MP3? Bitrate? in folders? Moxi Guy, any info on that?

CD and DVD playback seems fine.

Now the bad, the real bad: :mad:
It's probably just my box but the sound is horrible. I never had problems with the 9012.
With the 9022, there is persistent, rhythmic static that is noticable during viewing or playback. I've tried every other component in my system and it is not the receiver, DVD recorder, TV etc. Only with the Moxi. All cables and connections are tight. Candace did not change anything with my setup, including cables and power cord, just swapped boxes.

I fear another close encounter with Charter CSRs....

barry

So far I have had a bad experience with the Mate also. Good installer last week - everything seemed to work before he left. All he did was put the filter in place and swap the boxes. He said the filter was so other houses on the network couldn't control my Moxi and vice-versa. I went to work and checked it out that evening but the Mate wasn't responding. I couldn't get the menu to come up or change channels or anything. The Mate was playing the last channel it was on just fine but that's it.
I got some functionality back (after many trial and error routines) by unplugging the cable and power from the Mate then doing the same at the DVR. I then brought up the DVR first then the Mate and it seemed to work ok but slow to respond (normal maybe??). Later on though it went unresponsive again.
Several calls to Charter and they take me through the same routines and try to reset from their end. Their reset signals didn't seem to do do any good at all. The Moxi we used to have on the second TV always worked great so I don't think it's the connections.
I think I'm out of options and will have to call them back to set up a service call (another half day skipping work waitning for them to show up) :-(

Anybody have any ideas?? Thanks.

This may not be the best place for this post, but I'm getting desparate...

1. When Charter first installed the cable to my house, they apparently did not ground it properly.

2. This has never been a problem because none of the devices that the cable was connected to have ever been grounded either.

3. I just bought a plasma TV. This is the first piece of grounded equipment ever connected to my HT.

4. When I plugged my Charter cable line into my Moxi, the ungrounded voltage on the cable finally found a way out. It passed through the Moxi, across the component cables, in and out of my switcher and receiver, through the plasma and out its ground pin.

5. Currently, my Moxi, the component connections on my switcher and receiver, and my plasma (which I never even got to turn on) are all fried.

Question: What are the chances that I'll be able to get Charter to pay for this without suing them? They are sending a tech out on Wednesday to check the lines, which the CSR said "appear to be all normal"..as if they could tell from wherever the heck they are...but from posting back and forth in this and other forums, it seems really likely that the cable line into my house is not grounded at all.

This may not be the best place for this post, but I'm getting desparate...

1. When Charter first installed the cable to my house, they apparently did not ground it properly.

2. This has never been a problem because none of the devices that the cable was connected to have ever been grounded either.

3. I just bought a plasma TV. This is the first piece of grounded equipment ever connected to my HT.

4. When I plugged my Charter cable line into my Moxi, the ungrounded voltage on the cable finally found a way out. It passed through the Moxi, across the component cables, in and out of my switcher and receiver, through the plasma and out its ground pin.

5. Currently, my Moxi, the component connections on my switcher and receiver, and my plasma (which I never even got to turn on) are all fried.

Question: What are the chances that I'll be able to get Charter to pay for this without suing them? They are sending a tech out on Wednesday to check the lines, which the CSR said "appear to be all normal"..as if they could tell from wherever the heck they are...but from posting back and forth in this and other forums, it seems really likely that the cable line into my house is not grounded at all.


I have a feeling your chances of them handing over money to be slim. A friend of mine had there TV stand scratched up by a cable installer sliding around the tv during the install. It took them several phone calls back and forth over a couple weeks before they eventually settled on just giving monthly credit for the amount of the tv stand. And that was over 100 or 200 not much when compared to the TV you are talking about. Also if you truely believe that is the problem I would make sure you hover behind the tech that comes out with a camera.. If he finds the the cable line was not grounded your gonna wanna have some pictures to proove such with the tech present. Hopefully you can find some sort of way of getting things fixed without it coming out of your pocket. Either way your gonna have to work for your money because the chances of them just handing money over is slim.

there is persistent, rhythmic static that is noticable during viewing or playback.This noise is a hardware issue that can only be fixed by replacing your box. There is, however, another option: The noise (which sounds something like a scratchy end groove on an old 78 RPM phonograph record) is only heard on the RCA left/right outputs. If you use one of the digital outputs (optical or coax), you won't hear it. If you can't use the digital audio outputs, then you'll have to call Charter. Tell them you have the end-of-record, base-band audio problem.

I couldn't get the menu to come up or change channels or anything. The Mate was playing the last channel it was on just fine but that's it.
...
Anybody have any ideas?? Thanks.This could be either the main unit (9022) overheating, or an installation problem. Can you send a PM to MoxiBuddy?

Moxi 9022D/Moxi Mate -

I too had the 9022/Mate combo installed about a week ago. I have had a couple issues as well:

1) The installers were at my house for 3.5 hours. The three installers had issues with the Mate. The video had static and the audio had tons of hum. They stated it wasn't a signal issue. They eventually got both the video and audio improved but never perfect. Since the install these issues are liveable but sometimes they do seem worse...like when text is on the screen.

I have read in this thread that this may be resolved by either adding an amp or messing with the filters that Charter added to the lines. Personally, I will see if I can live with the issues and if I cannot, I will call in a service call and see what happens.

2) Yesterday, I was watching football on the 9022 and my wife was watching a movie on the Mate. A scheduled recording attempted to take place at 5 pm and I received that message. I selected 'do not record' and kept watching the football game. However the Mate changed the channel on my wife even though no recording was taking place, which I verified. The Mate then froze up, making it impossible to pull up the menu or change channels. We came back to the Mate a few hours later and it was working fine.

Hey - I've been running our Moxi standing on it's side vertically since installation day. At the time, I asked the installer if I could run it that way. He wasn't sure, but set it up that way. My reaction was, oh well, your box. If it fails, I'm just going to call you to replace it. Since that time, no issues (about six months) so I'm assuming it's ok.

This noise is a hardware issue that can only be fixed by replacing your box. There is, however, another option: The noise (which sounds something like a scratchy end groove on an old 78 RPM phonograph record) is only heard on the RCA left/right outputs. If you use one of the digital outputs (optical or coax), you won't hear it. If you can't use the digital audio outputs, then you'll have to call Charter. Tell them you have the end-of-record, base-band audio problem.

Thanks, MoxiGuy, I'll tell 'em

any info on my other question re ripping cds? Was wondering what format, bitrate, how to get artist/album info and how to delete?

thx
barry

The noise (which sounds something like a scratchy end groove on an old 78 RPM phonograph record) is only heard on the RCA left/right outputs. .
MG! How do you know what a 78 sounds like? Sounds like you're of my generation, eh? ;)

Pretty high tech engineering though, getting a MOXI to make sounds like turntable playing a 78 without auto-return. :cool:

I have a question.

I have a Hitachi 57s715 and a MOxi. The specs say that the Hitachi is input selectable for 720, but will upconvert to 1080. When I select 720 in the moxi menu and ucheck 1080, i get displays in 720.

so, uh, sounds like a stupid question, but if the Hitachi can't supposedly display 720, why is it?

any info on my other question re ripping cds? Was wondering what format, bitrate, how to get artist/album info and how to delete? format: mp3; bitrate 192. If you let me know what album/artist you ripped, I'll get it to our data supplier. They might have missed it. There should be a delete command on the action menu (works just like DVR recordings). Shortcut to delete anything deletable is to press the clear button when the item is in the big selector box.

Now the bad news: I think you have Jukebox by mistake. To my knowledge, Charter is not generally enabling Jukebox in your area. Someone may have entered the wrong rate code. You may lose it when they realize their error.

MG! How do you know what a 78 sounds like? Sounds like you're of my generation, eh? ;) Cause I watch old movies? Cause I'm just a few years shy of 78 myself? BTW: I also know what a Wurlitzer 165 Band Organ (http://wurlitzer-rolls.com/) sounds like.

" ____ ____ with George Stephanopoulus "

" ____ ____ with George Stephanopoulus "

Can I buy a vowel? "E"
:D

What's up
Who's that
She's not
I can guess all night.

CONFIRMED!!!! WEST LOS ANGELES Adelphia 3.2 ... FINALLY. That took long enough.

Can I buy a vowel? "E"
:D "____ _ee_ with George Stephanopoulus"

This Week.....

Duh!!!!

Now the bad news: I think you have Jukebox by mistake. To my knowledge, Charter is not generally enabling Jukebox in your area. Someone may have entered the wrong rate code. You may lose it when they realize their error.

I am also in the St. Louis area and I have the Jukebox too. Typical Charter B.S. that there are 'extras' that we could have, but they just don't want us to have....might as well not start playing with Jukebox if they're just gonna rip it out of my hands. :(

I am also in the St. Louis area and I have the Jukebox too. Typical Charter B.S. that there are 'extras' that we could have, but they just don't want us to have....might as well not start playing with Jukebox if they're just gonna rip it out of my hands. :(

Is Jukebox in the menu or did you have to put a CD in to see it?
Wayne in St. Charles

Is Jukebox in the menu or did you have to put a CD in to see it?
Wayne in St. Charles

Jukebox is in the menu... seems all nice and legal! We'll see if it's there on the next box when Charter swaps it out to get rid of the scratchy 78 syndrome (aka end of record baseband audio problem).

CONFIRMED!!!! WEST LOS ANGELES Adelphia 3.2 ... FINALLY. That took long enough.

DOUBLE confirmed!! Yayyyyyyyy! NOW I get to complain about THISSSSSSS!!!! :D

Something new to b_tch about! :cool:

Good work MG! Can I buy an "I"??

Better;
TV show from the 60's. Astronauts in orbit are thrown back to the Caveman era.

"It's About ____" Starring Imagene Coca and Joe E. Ross.

OK, here's the first.

Hooked up DVI, can't see any SD channels? HD works, SD works on component.
SD looks much better than I thought it would but still not as good as using CableCard. Is it normal for MOXI menus to shrink to fit SD channels??

3.2 in Moorpark, CA confirmed! Yippeee!! I love not having to select my output mode any more and my parental controls really stay "always unlocked" like it should!

OK, here's the first.

Hooked up DVI, can't see any SD channels? HD works, SD works on component.
SD looks much better than I thought it would but still not as good as using CableCard. Is it normal for MOXI menus to shrink to fit SD channels??Yes... as you can see from the notes posted on the Adelphia site, we aren't currently supporting 480i over DVI. There are a couple of work-arounds listed there. We're working on getting 480i, but aren't happy yet with the results.

When the resolution changes. It changes for the menu as well as the TV programming.

BTW, Joe... Congratulations on being the first to complain about this. I've been waiting for it.

Welcome to my new world.... "Why don't we have 4.0 yet?"

BTW, Joe... Congratulations on being the first to complain about this. I've been waiting for it.

Welcome to my new world.... "Why don't we have 4.0 yet?"

I'm honored! Knew I'd find something! So, no Maker's Mark for that tech?? :confused:

:confused:
Still no 3.2 in the OC.

Moxiguy, is the song the same for Adelphia Orange County?

:(

Gary Einstein
Seal Beach, CA

SoCal is a big territory. From what they tell me, it will be one swoop a night. It may take the whole week to get to everyone. Maybe a bit longer. But it's happening now as fast as it can be managed.

Now the bad news: I think you have Jukebox by mistake. To my knowledge, Charter is not generally enabling Jukebox in your area. Someone may have entered the wrong rate code. You may lose it when they realize their error.

And now the 64k question..... What is the wrong rate code and how do you enter it?

MG, Adelphia's listing for the NFL-HD 938 channel is inconsistant on the MOXI.
In the Settings area it is listed correctly, in the Channels area it has no name but the full schedule is listed, in the HD-Channels area it is totally MIA. Are you able to poke someone to fix this? But, not until they've rolled out 3.2 totally, it might confuse them. :p

This may not be the best place for this post, but I'm getting desparate...

{snip}

Question: What are the chances that I'll be able to get Charter to pay for this without suing them? They are sending a tech out on Wednesday to check the lines, which the CSR said "appear to be all normal"..as if they could tell from wherever the heck they are...but from posting back and forth in this and other forums, it seems really likely that the cable line into my house is not grounded at all.

Well, this won't get Charter to pay, but might help.

On my American Express Card and my Visa Gold or Platinum Cards, I have a "buyer protection plan." These are typically available with "feature laden" cards. Look at your card agreement. (You did keep that when they originally mailed it to you right??)

These plans typically double manufacturer's warranties up to one additional year and provide for product replacement if the item is lost, stolen, or broken in the first 30/60/90/whatever days after purchase.

Depending on whether or not you purchased the item with a credit card, you may have the same protection.

MG, Adelphia's listing for the NFL-HD 938 channel is inconsistant on the MOXI.
In the Settings area it is listed correctly, in the Channels area it has no name but the full schedule is listed, in the HD-Channels area it is totally MIA. Are you able to poke someone to fix this? But, not until they've rolled out 3.2 totally, it might confuse them. :p

Please don't give them more than one thing to work on at a time or they will mess everything up!!!!!! :mad: They'll think the problem is with 3.2 and roll everyone back

Please don't give them more than one thing to work on at a time or they will mess everything up!!!!!! :mad: They'll think the problem is with 3.2 and roll everyone back
What was I thinking? OMG

You see, those crazy thunderstorms in LA last night were caused by God's confusion...when Adelphia rolled out 3.2, God thought that was the cue to begin the Rapture.

"It's About ____" Starring Imagene Coca and Joe E. Ross.
You knocked me out with that one. "It's about time. It's about space. About strange people in the strangest place..." From the prolific Sherwood Schwartz who also gave us Gilligan and the Brady Bunch, and who is still with us and undoubtedly knows the sound of the 78 end groove scratch from somewhere other than Moxi.

You see, those crazy thunderstorms in LA last night were caused by God's confusion...when Adelphia rolled out 3.2, God thought that was the cue to begin the Rapture.
LOL!

-Dan

You knocked me out with that one. "It's about time. It's about space. About strange people in the strangest place..." From the prolific Sherwood Schwartz who also gave us Gilligan and the Brady Bunch, and who is still with us and undoubtedly knows the sound of the 78 end groove scratch from somewhere other than Moxi.
Oh, man, what a flashback. I thought I was the only one who remembered that theme song!

-Dan

Oh, man, what a flashback. I thought I was the only one who remembered that theme song!

-Dan

I won't even mention..."My Mother The Car"!! ;)

Just think how good all those shows would have looked in HD on a MOXI, there back on topic!

Encino -- still 3.0 this morning.
I could've guessed that the Westside would come first. Bastards.

[QUOTE=MoxiGuy]format: mp3; bitrate 192. If you let me know what album/artist you ripped, I'll get it to our data supplier. They might have missed it. There should be a delete command on the action menu (works just like DVR recordings). Shortcut to delete anything deletable is to press the clear button when the item is in the big selector box.
QUOTE]

Thx MoxiGuy:

The CD is "Cost of Living" by Delbert McClinton.

Yes, the delete command is there on the action menu; I think I was squinting in pain from scratchy 78 syndrome and didn't see it :)

barry

Just think how good all those shows would have looked in HD on a MOXI, there back on topic!
I think 3.2 has you giddy. :confused:

-Dan

I think 3.2 has you giddy. :confused:

-Dan

Giddy? Nah, confused, sure.
:eek:

I won't even mention..."My Mother The Car"!! ;)

Just think how good all those shows would have looked in HD on a MOXI, there back on topic!Anything that was shot on film can be rescanned and delivered today in HD. (provided somebody kept the film). We may yet see some of the old TV series in HDTV. And I won't mention "My Mother The Car" either.

Anything that was shot on film can be rescanned and delivered today in HD. (provided somebody kept the film). We may yet see some of the old TV series in HDTV. And I won't mention "My Mother The Car" either.

I've been discussing this with friends. There's a treasure of old suff out there, I Love Lucy was filmed because Desi was SMART, that's why it still looks good today. It can easy be recaptured in HD. MMTC was filmed too, uh oh. ;)

I'm in West LA and I don't have 3.2.... do I need to reboot?

*reboots*

EDIT: Denied, still on 3.0 :(

3.2 in Moorpark, CA confirmed! Yippeee!! I love not having to select my output mode any more and my parental controls really stay "always unlocked" like it should!

No 3.2 here. I guess Moorpark is on a different system. I thought they were all the same in Ventura County? Oh well maybe tomorrow.....At least it's getting closer in terms of location :)

Jim

Hey all-
Longtime reader, first time poster. Does anyone in Beverly Hills have 3.2 yet? I just called Adelphia and they said that there were still problems and it would be SEVERAL MORE MONTHS (!) before 3.2 came my way... I'm not inclined to believe them, but should I? Native passthru is a must have for me and I've been waiting on getting a MOXI box for so long now... does anyone have any insights?

First time poster here as well, and have been over the 144 pages many times. Not much representation from Minneapolis-St. Paul (Rosemount to be exact) area so I thought I'd join in on the fun. I have Charter here and have had Moxi for over a year. Have had 3.2 for a couple months now with no problems. I've actually been very, very happy with Charter and my Moxi (knock on wood). Only real issue for me is drive space at this time with NFL now going on.

And the issue with Charter deciding to add Cinemax-HD here this weekend at the expense of PQ on the other HD channels (more compression). HD PQ was best I have seen anywhere until this last weekend. Oh well, that is a whole different issue. Anyway, I'll chime in with any Moxi issues in the area. One thing have done is call to ask about Moxi-Mate and the response was "I've been here for over 3 years and have never heard of what you just said. What is it and where did you hear about it?"

PTG

I set the Moxi to record "Medium" on NBC last night. When I went to watch it tonight it had only recorded 50 minutes of it. Have no idea what the ending was now :mad:
Any ideas why something like this would happen? I just hit record once when setting up the recording and didn't change anything else. CSI:Miami recorded at the same time and got a full record.

Jim

I set the Moxi to record "Medium" on NBC last night. When I went to watch it tonight it had only recorded 50 minutes of it. Have no idea what the ending was now :mad:
Any ideas why something like this would happen? I just hit record once when setting up the recording and didn't change anything else. CSI:Miami recorded at the same time and got a full record.

Jim

There's got to be a joke here somewhere, I just don't have it yet. Maybe the show psychically sent a signal to the MOXI to stop recording. Nah, I can do better. :confused:
Sorry it bit you Jim.

--------------------------------------------------------------------------------

Quote:
Originally Posted by Tanker Toad
Well, a week into having the long-awaited 3.2 in Colorado Springs (Adelphia), I'm having a problem that's causing me fits. It's ringing a bell from having read this forum and the FAQ (thanks, Splinke!), but I can't seem to find it. Maybe I need to work on my search skills, or maybe I'm mis-remembering....

Anyway: ever since the 3.2 downloaded, HD programming ranges from nearly unwatchable to totally unwatchable. The audio drops frequently and the picture is jumpy and pixelated. This is true in both recorded and live modes. I don't know that it's related to 3.2, but I sure didn't have this problem before.

Anyone else seen this? Solutions?

Thanks!

Doug

I have noticed . . . . .


. . . . the same thing since 3.2 (Charter) EXACTLY. Some channels seem to be better than others. When Charter blesses us with the FSN-N HD for Twins games there is almost NEVER any audio drops or video problems. ESPN HD seems to be the worst. The other HD channels vary.

BD

. . . . . . until I read and replied to TT's post I had been so disgusted with the HD channels I pretty much ignored them - besides there wasn't that much that interested me anyway.

But the post did make me curious so for the last week or 10 days I have been paying QUITE close attention to the HD channels we get here (standard networks, ESPN, HDNET, HDMOVIES, HBO, Cinemax). Don't know what happened but they are now ALL almost perfect all the time. Even ESPN, the worst offender previously, is absolutely crystal - no pixelation and VERY rarely even an audio drop out. Now, according to the MOXI OSD the last software push was sometime in June (3.2.112.12LR-P.95897) and I know the HD problems existed after that point.

What happened? Me thinks I smell a Charter cable (cable as in hardware not as in Charter Cable) issue as I have done / changed ABSOLUTELY nothing to my setup in months. . . . not even a MOXI reboot.

Just FYI . . . .

MoxiGuy,
Occassionally my expanded menu turns transparent. I can see the entire picture in the background with the menu Scrolling up and down and side to side. The text is all there and easy to read and you can see the box lines but the "fill" in the boxes is gone. I actually like it but it only happens about once every 30 times I access the menu. Ideas? Is this an undocumneted feature?
Wayne

And the issue with Charter deciding to add Cinemax-HD here this weekend at the expense of PQ on the other HD channels (more compression).

Two words.....Algolith Mosquito.

I set the Moxi to record "Medium" on NBC last night. When I went to watch it tonight it had only recorded 50 minutes of it. Have no idea what the ending was now :mad:
Any ideas why something like this would happen? I just hit record once when setting up the recording and didn't change anything else.
Jim
Jim,
Same thing happened to me (50 min. worth) and I went thru the conventional multi-step recording process.
Here's hoping the last 10 min. were Adelphia commercials.

No 3.2 in Thousand Oaks, CA as of last night...

pj1016

A CSR just told me that Santa Monica would be getting 3.2 the week of October 15th... I swear, if I lived 5 blocks east I'd be in West LA and I'd have it by now. We'll see if they make that prediction, ha ha.

For the record, MG, I would have dumped this piece of junk and gotten a DirecTiVo HD a while ago, had DTV been offering new customers the same deal they had been offering their existing ones: $199 with a $100 rebate.


Hey all-
Longtime reader, first time poster. Does anyone in Beverly Hills have 3.2 yet? I just called Adelphia and they said that there were still problems and it would be SEVERAL MORE MONTHS (!) before 3.2 came my way... I'm not inclined to believe them, but should I? Native passthru is a must have for me and I've been waiting on getting a MOXI box for so long now... does anyone have any insights?
:confused:

MoxiGuy,
Occassionally my expanded menu turns transparent. I can see the entire picture in the background with the menu Scrolling up and down and side to side. The text is all there and easy to read and you can see the box lines but the "fill" in the boxes is gone. I actually like it but it only happens about once every 30 times I access the menu. Ideas? Is this an undocumneted feature?
Wayne

Confirmed, happened to me this morning. I was on a (greatly improved) SD channel.

Two words.....Algolith Mosquito.

Two more words... Radio Shack :eek:

--------------------------------------------------------------------------------

Quote:
Originally Posted by Tanker Toad

[snip]
ever since the 3.2 downloaded, HD programming ranges from nearly unwatchable to totally unwatchable. The audio drops frequently and the picture is jumpy and pixelated. This is true in both recorded and live modes. I don't know that it's related to 3.2, but I sure didn't have this problem before.

[snip]



. . . . . . until I read and replied to TT's post I had been so disgusted with the HD channels I pretty much ignored them - besides there wasn't that much that interested me anyway.

But the post did make me curious so for the last week or 10 days I have been paying QUITE close attention to the HD channels we get here (standard networks, ESPN, HDNET, HDMOVIES, HBO, Cinemax). Don't know what happened but they are now ALL almost perfect all the time. Even ESPN, the worst offender previously, is absolutely crystal - no pixelation and VERY rarely even an audio drop out. Now, according to the MOXI OSD the last software push was sometime in June (3.2.112.12LR-P.95897) and I know the HD problems existed after that point.

What happened? Me thinks I smell a Charter cable (cable as in hardware not as in Charter Cable) issue as I have done / changed ABSOLUTELY nothing to my setup in months. . . . not even a MOXI reboot.

Just FYI . . . .

I'm glad things are working for you, bwilcox--but no change for me. As recently as last night, my HD is trash on at least some of the channels. Now, sometimes, the problem doesn't occur--but I have yet to record something post-3.2 that doesn't show this problem. I've been giving it some time to see if it's a transitory issue, but I'm getting ready to call Adelphia and complain. I wonder if it could be related to the subject Moxi Guy talked about re: line noise? I.e., is the higher bandwidth requirement of HD choking on a noisy line? Ideas, Moxi Guy/anyone? Thanks!

Doug

CONFIRMED!!!! WEST HOLLYWOOD Adelphia 3.2 ... Finally this morning. The analog channels are a little better.

Thank the moxi gods glendora ca has 3.2

Received 3.2 yesterday morning in North Orange County, CA. First impressions: SD does seem a bit better, bringing up Moxi menu now slightly slower and the shrinking screen effect is somewhat annoying, but most importantly, 3.2 does not seem to have fixed the native passthrough issue for me. Am I doing something wrong?

Moxi is connected to Samsung HLR-6168W through component cables and I set Moxi to display 480i and 1080i. With SD channels, picture is still stretched, although now I have the choice when clicking "Aspect" between 16:9, 4:3, panorama, and zoom modes (before 3.2 all I could choose was either 16:9 or 4:3). Is there something else I need to change so that I don't need to keep swtiching back to "4:3" mode so there is no horizontal stretching?

Thank the moxi gods glendora ca has 3.2

Hmm...I didn't get anything this morning. I'm in La Verne, so I guess to expect it soon!!

Jim,
Same thing happened to me (50 min. worth) and I went thru the conventional multi-step recording process.
Here's hoping the last 10 min. were Adelphia commercials.

Strange. Must have been an issue with KNBC 4 ???
Thanks for the info. Still trying to find out what happened at the end of the show.
I posted for some help on another site so hopefully someone will respond.

I checked this morning and still no 3.2 here.

Jim

Received 3.2 yesterday morning in North Orange County, CA.


F. Yu,

Where in North Orange County?

I'm in Fullerton and still no 3.2.

bwb

F. Yu,
Where in North Orange County?
I'm in Fullerton and still no 3.2.

bizarre! I'm in Fullerton too! I definitely have 3.2 though;
menu states "About MOXI" now and "HDTV Setup" is now
enabling me to select different resolutions.

CONFIRMED!!!! WEST HOLLYWOOD Adelphia 3.2 ... Finally this morning. The analog channels are a little better.

Dagnabbit, I knew I shouldn't have moved! I'd give up the bigger place and nicer neigborhood all for 3.2.

...Is there something else I need to change so that I don't need to keep swtiching back to "4:3" mode so there is no horizontal stretching?
This is most likely an issue with your TV, as opposed to the Moxi. It is probably defaulting to showing SD (480i) material in a stretch mode.

Some widescreen TVs have a setting to apply a default aspect ratio of 4:3 when the incoming signal is SD, so that they automatically switch between 4:3 and 16:9 when viewing SD and HD signals, respectively. You may want to look at your TV setup menus (I briefly looked at the manual for your TV online but did not find anything). When you select 4:3 manually, are SD signals pillarboxed (bars on right and left)? If you then switch to an HD signal, does your TV automatically expand it to fill the screen? If the HD signal is expanded to fill the screen, when you switch back to an SD channel does the 4:3 mode kick in?

If your TV does not have a setting to apply a 4:3 default for SD signals, you may have to manually select it each time. Alternatively, you can de-select 480i in the Moxi's HDTV Setup menu, and the Moxi will pillarbox SD channels and output them at an HD resolution. Although this is technically not allowing "native passthrough," it may work just as well, and would eliminate the need to manually switch between picture size settings on your TV. Compare the picture quality between the following two situations when tuned to an SD channel: (1) 480i selected in Moxi HDTV Setup with your TV set to 4:3, vs. (2) 480i de-selected in Moxi HDTV Setup with your TV set to 16:9. In the first case, your TV is pillarboxing the video, and in the latter case the Moxi is pillarboxing it. If there is no noticeable difference, just leave 480i de-selected on the Moxi, and let it do the pillarboxing.

Two more words... Radio Shack :eek:
Just keep QUIET !

West L.A., West Hollywood, etc. when the hell is EAST L.A. getting the 3.2 Diego version ? ????????????????

Conyo.

Now don’t bother me anymore, as the NFL and college football season is in full swing along with premier week for NBC, CBS, ABC and Fox – I have NO time to talk due to the limited recording capacity of my Moxi box.

No Longer Kissing Arse Penton

bizarre! I'm in Fullerton too! I definitely have 3.2 though;
menu states "About MOXI" now and "HDTV Setup" is now
enabling me to select different resolutions.
I don’t think all dem lines that go to the great Adelphia White Tower are necessarily city dependent.
Someone in Placentia told me he has it also……….but he’s on more drugs than House….so take that with a grain of Diphenhydramine HCL up the ole nostril…..

See MG...didn't I tell you that there are alot of AVS forum members using Moxi in Fuller-tone!
When's the par-tay?

I don’t think all dem lines that go to the great Adelphia White Tower are necessarily city dependent.
Someone in Placentia told me he has it also……….but he’s on more drugs than House….so take that with a grain of Diphenhydramine HCL up the ole nostril…..

See MG...didn't I tell you that there are alot of AVS forum members using Moxi in Fuller-tone!
When's the par-tay?
I'm in Placentia, but I don't have 3.2 yet. I just triggered a software update, just in case. If I get it, I'll post again, but don't hold your breath!

-Dan

MoxiGuy,
Placentia is right next door to Fullerton..... in North O.C. :)

MoxiGuy,
Placentia is right next door to Fullerton..... in North O.C. :)
Yes -- we are actually serviced out of the Fullerton office.

MoxiGuy -

I looked in the Maintenance Menu, at the "Last Update List", and for "Last Software Update" it says "- ERROR -". It's always said this, by the way. Is this going to cause me problems, or is this normal?

-Dan

Thanks for the rays of hope. I got my HL-R5668 a couple weeks ago and the high def straight off the Adelphia cable is almost 3D. However when going thru my MOXI box it looks like crap. The SD channels look better straight off the cable than the HD does thru the MOXI box. I was just going to harass Adelphia, but I thought I'd see what my friends at AVS had experienced. Once I get home I'm checking for that 3.2 update and if it isn't there - I get to call my 'friends' at Adelphia . . . .

...I looked in the Maintenance Menu, at the "Last Update List", and for "Last Software Update" it says "- ERROR -". It's always said this, by the way. Is this going to cause me problems, or is this normal?...
On-Screen Diagnostics Software Update field reads "ERROR": This appears to be normal, particularly if there has not been a new software release since you received your unit. In fact, even units that have received intermediate updates may still read "ERROR". However, the Software Version field should contain a number. If it does not, and you are experiencing difficulties, you should contact your cable operator.

Anything that was shot on film can be rescanned and delivered today in HD. (provided somebody kept the film).

HDNet has Hogan's Heroes rescanned in HD, uncut and commercial-free weekdays at 7:00am ET and 1:30pm ET. These showings are much better-looking than the crap on Hallmark Channel (which is an analog channel on Charter's Hickory-area systems.)

Thanks for the rays of hope. I got my HL-R5668 a couple weeks ago and the high def straight off the Adelphia cable is almost 3D. However when going thru my MOXI box it looks like crap. The SD channels look better straight off the cable than the HD does thru the MOXI box. I was just going to harass Adelphia, but I thought I'd see what my friends at AVS had experienced. Once I get home I'm checking for that 3.2 update and if it isn't there - I get to call my 'friends' at Adelphia . . . .
The 3.2 update will not help HD or digital SD picture quality. Apparently, there is a relatively substantial improvement in analog SD picture quality, but due to the necessity of compression in digital format, analog SD picture quality will not be as good as a direct connection. Are you sure that you have the Moxi hooked up to your TV correctly (DVI or component video cables to the correct inputs) and configured correctly (at least one of the HD resolutions selected for output on the Moxi)? If you are confident that everything is connected and configured properly, and that you do not have a bad cable, then the picture should be superb. If not, you may have a bad box that needs replacing.

On-Screen Diagnostics Software Update field reads "ERROR": This appears to be normal, particularly if there has not been a new software release since you received your unit. In fact, even units that have received intermediate updates may still read "ERROR". However, the Software Version field should contain a number. If it does not, and you are experiencing difficulties, you should contact your cable operator.
I see the software version, so I guess everything's cool. Thanks!

-Dan

Well... I live in Monrovia, CA... That's 7 miles east of Pasadena on the 210 Fwy and my Moxi box still has the 3.0 version... I resetted the box (once by holding the reset button and once by unplugging power cord and re-plugging it a few seconds later) to no avail... Still shows 3.0 in the service menu...

I then did the "trigger software update" option in the service menu... Don't know what to do at this point. Should I wait a few minutes or just leave this thing alone while it downloads the update? Whadda u guys think? At this point the screen is in the service menu with the software download being executed...

- Air B

This is most likely an issue with your TV, as opposed to the Moxi. It is probably defaulting to showing SD (480i) material in a stretch mode.
Okay, I found the problem. It was indeed having the TV set to 16:9 mode, that apparently forced the stretching of 480i material. Setting the mode back to 4:3 fixes that problem, with SD being shown 4:3 and HD being shown widescreen. Changing from SD to HD does induce a momentary flash of bluescreen while the Moxi (or perhaps the TV) adjusts resolutions however.

montecito heights (off the 110N 5 minutes from downtown) just got 3.2 at 2:51a.m, and my moxi has reset 3 times to do routine maint. The SD channels are far better then before, and the menu is twice as fast (if not faster). My VOD doesnt work, was that supposed to be a feature with 3.2?

Bo

My VOD doesnt work, was that supposed to be a feature with 3.2?
VOD is in the final testing stage now. We expect it soon. Happy to hear that your picture quality is improved.

My problem is that my component inputs for my tv are as follows:
Component 1 480i/480p and component 2 1080i/480p. So ever since the 3.2 update when I want to watch HD I have to switch over my tv component 2 and when I want to watch SD I have to switch it over to S-Video. A real pain in the ass. They told me there is nothing they can do. I didn't have this problem prior to the 3.2 update I got in June. Anyone have any ideas?

My problem is that my component inputs for my tv are as follows:
Component 1 480i/480p and component 2 1080i/480p. So ever since the 3.2 update when I want to watch HD I have to switch over my tv component 2 and when I want to watch SD I have to switch it over to S-Video. A real pain in the ass. They told me there is nothing they can do. I didn't have this problem prior to the 3.2 update I got in June. Anyone have any ideas?For now, I'd suggest that you use your tv component 2 and uncheck 480i in your HD Setup (under settings). BTW, we are working on adding a 480p output option.

:)

3.3 this morning in Seal Beach

Tech question:

My Sony only shows 1080i and 480i. The tv converts 780p to 480 p.

Should I check 780 on the Moxi settings?
If I don't, does the Moxi box convert to 1080 or 480.

In 3.0 I would always choose 1080 and not worry. I assume (maybe wrong) that 1080 is a better picture than 780 converted to 480p.

Any suggestions?

Thanks,
Gary Einstein

PS PQ in channels 2-99 noticeably better in 3.2

3.3 this morning in Seal Beach
I trust you mean "3.2", not "3.3", right? Otherwise I have something new to complain about!

Speaking of complaining, still no 3.2 here in Placentia (at least not at my house).

-Dan

yes--3.2

3.2 arrived in Encino this morning.

Now the outrageous news. I have Moxi in the bedroom on the non-HD tv, and I have the Motorola HD box in the den with the HD tv. Now that the Moxi will do native pass through, I want to change the Motorola box for a new Moxi box (keeping the existing Moxi in the bedroom). So I called Adelphia this morning to order the switch out of the Motorola, and they want $25 for the service call. They said it's a new fee they're charging. What a-holes! I just hope it's not $25 per visit, because when I ordered the original Moxi, it took those idiots three trips to get it right.

For now, I'd suggest that you use your tv component 2 and uncheck 480i in your HD Setup (under settings). BTW, we are working on adding a 480p output option.

I have tried that along with every other combination and it doesn't work. If I uncheck the 480i in HD setup the SD signal is unusable through the 1080i input jack. It becomese over large and garbled.

3.2 in my part of West LA this morning (90025)

HALLELUJAH

3.2 arrived in Encino this morning.

Now the outrageous news. I have Moxi in the bedroom on the non-HD tv, and I have the Motorola HD box in the den with the HD tv. Now that the Moxi will do native pass through, I want to change the Motorola box for a new Moxi box (keeping the existing Moxi in the bedroom). So I called Adelphia this morning to order the switch out of the Motorola, and they want $25 for the service call. They said it's a new fee they're charging. What a-holes! I just hope it's not $25 per visit, because when I ordered the original Moxi, it took those idiots three trips to get it right.

On top of that what's the price to have a second MOXI? That must be nice too! :eek:

...Should I check 780 on the Moxi settings?
If I don't, does the Moxi box convert to 1080 or 480...
(Presumably, you mean "720p" as opposed to "780p".)

Make sure 1080i is selected on your Moxi, then tune to an HD channel that you know is 720p (not 1080i). Then, compare picture quality with the 720p setting selected vs. de-selected on the Moxi. When 720p is selected on the Moxi, it will output the signal to your TV at 720p, and your TV will do the conversion. When 720p is de-selected on the Moxi, the Moxi will convert it to 1080i. Leave it on the setting that produces the best picture quality.

You first said that your TV only did 1080i and 480i, but then later you suggested that your TV converts 720p to 480p. If your TV really does convert 720p to 480p, then you may be better off de-selecting 720p on the Moxi, and allowing the Moxi to convert 720p to 1080i, because 1080i is certainly better than 480p. However, it seems more likely that your TV would convert 720p to 1080i. In that case, the above test may allow you to determine whether your TV or the Moxi are doing a better job on the conversion.

I have tried that along with every other combination and it doesn't work. If I uncheck the 480i in HD setup the SD signal is unusable through the 1080i input jack. It becomese over large and garbled.
I think MoxiGuy's suggestion should have worked. If only 1080i is selected on the Moxi, it should just be adding a pillarbox (black bars to the right and left) to SD channels, then outputting them as 1080i just like a standard HD signal. Effectively, there should be no difference in the signal when switching between SD and HD channels.

When you say "over large," do you mean that the picture is zoomed in? When you say "garbled," does the picture just look pixelated due to a zoom, or is it truly all messed up? Is it possible that your TV has some sort of feature that when it senses the black bars on the left and right that it automatically initiates some sort of zoom mode to try to fill the screen with the actual image? Have you tried to manually change the picture size/aspect setting on your TV when watching an enlarged SD channel as 1080i? That may allow you to "un-zoom" it. Perhaps there is a default setting to leave it "un-zoomed."

Any Beverly Hills Moxi folks out there? What version are you running?

For now, I'd suggest that you use your tv component 2 and uncheck 480i in your HD Setup (under settings). BTW, we are working on adding a 480p output option.

480p would be very nice. Or 480i through the DVI port. Either one will do.

Is anyone else having trouble with the Moxi forgetting about certain channels? I'm having a problem where about once a week my Moxi will forget about half my channels. The weird part is if I try to tune the channels manually the Moxi says I don't subscribe to the channel. But if I had a program that was previously scheduled to record on that same channel it will work just fine. The only way to get the channels back is to pull the plug and reboot the unit. (I've tried forcing data updates via the service menu. It doesn't work.)

Dan

I'm near Orangethorpe & Gilbert & still 3.0 this morning.

Sorry Dan, welcome to the wonderful world of Moxi. I laugh when Charter has commercials using actors talking about seeing their son/daughter over in Iraq and talking about rewinding to make sure it was them. A more accurate portrayal would be: I was rewinding to see if it was them and it froze up! Or I was rewinding and it went to live tv! My favorite Moxi fudge up of the week: while watching a recorded program, my box just switched to a random channel! JOY!! Welcome to DVR hell Dan! If I ran a company that put out this buggy a product I would discontinue the product line and fire the numnuts in charge. Sorry Moxiguy, there's just no excuse for this nonsense. Hey Joe, where are you at on getting these bugs fixed? Does anyone here see things actually improving? Mine worked great at first. But over time and after incremental updates, things just got worse and worse. Ah, poop. 3.2? How about 3.2 dee dee dee!


QUOTE=Dan203]Is anyone else having trouble with the Moxi forgetting about certain channels? I'm having a problem where about once a week my Moxi will forget about half my channels. The weird part is if I try to tune the channels manually the Moxi says I don't subscribe to the channel. But if I had a program that was previously scheduled to record on that same channel it will work just fine. The only way to get the channels back is to pull the plug and reboot the unit. (I've tried forcing data updates via the service menu. It doesn't work.)

Dan[/QUOTE]

I trust you mean "3.2", not "3.3", right? Otherwise I have something new to complain about!

Speaking of complaining, still no 3.2 here in Placentia (at least not at my house).

-Dan
I stopped over to my "friend's" place in Placentia (across from Tri-City Park - thereabouts) - he still has 3.0 and thinks he got the upgraded software. :)

On top of that what's the price to have a second MOXI? That must be nice too! :eek:
Joe - They charge you MORE for the second Moxi than the first !
I checked.

They call it the Moxi Penalty.

I'm near Orangethorpe & Gilbert & still 3.0 this morning.


I got 3.2 this morning! I'm near Placentia & Rolling Hills.

bwb

Joe,
If I leave a tooth under my pillow tonight, will the Moxi fairy come and install 3.2 on my STB?

How do you access the service menu? I need to adjust the DVI ouput horizontally. I know it is NOT my TV.

I have two Moxi boxes - 1 received the 3.2 update on Tuesday, the other has not yet. I'm in Yorba Linda, CA.

I'm near Orangethorpe & Gilbert & still 3.0 this morning.
Dan, you might want to check your signal strength. This weirdness you describe happened to me when getting MOxi installed the SECOND time. Then the tech checked the signal strength and determined it was too diluted, so re-routed the connection to the Moxi and increased signal. The channel surfing sped up too.

We got 3.2 in Carlsbad, CA on Tuesday I think, but not sure what benefit it brings. Still has not much memory to speak of.

MG,
Just count how many Fullerton (and environs) forum members just posted on the last two pages.

Where's the par-tay?

Joe has already approved the expenses.

P.S. Environs include Placentia (how's she doin?), Brea, Yorba Linda, etc.

I think MoxiGuy's suggestion should have worked. If only 1080i is selected on the Moxi, it should just be adding a pillarbox (black bars to the right and left) to SD channels, then outputting them as 1080i just like a standard HD signal. Effectively, there should be no difference in the signal when switching between SD and HD channels.

When you say "over large," do you mean that the picture is zoomed in? When you say "garbled," does the picture just look pixelated due to a zoom, or is it truly all messed up? Is it possible that your TV has some sort of feature that when it senses the black bars on the left and right that it automatically initiates some sort of zoom mode to try to fill the screen with the actual image? Have you tried to manually change the picture size/aspect setting on your TV when watching an enlarged SD channel as 1080i? That may allow you to "un-zoom" it. Perhaps there is a default setting to leave it "un-zoomed."

My bad, it's been a while since I monkeyed with it. The just using component and 1080i does work, however all SD programs don't fill the screen. They are in a box smaller than the tv screen and when I change the aspect (zoom) on the tv remote it just stretches it top to bottom but not side to side. I also tried changing the moxi setups (letterbox,wide mode etc...) to no avail. Thanks for the help and any other suggestions anyone may have.

I have two Moxi boxes - 1 received the 3.2 update on Tuesday, the other has not yet. I'm in Yorba Linda, CA.
Don't complain.

It sounds like you have one of those big arse homes on the hill and one Moxi in one room is about a half-mile away from the Moxi in the other room.

Perhaps the lines therefore go to different Adelphia offices ?

Anyone from La Habra or Anaheim Hills have 3.2 ?

We got 3.2 in Carlsbad, CA on Tuesday I think, but not sure what benefit it brings. Still has not much memory to speak of.
splinke, did you get it yet ???????

Joe - They charge you MORE for the second Moxi than the first !
I checked.

They call it the Moxi Penalty.

I know, they did that to me with the CableCard. What is the hit for a second MOXI?
The CC was promised at $1.75 but billed at $4.75 :mad:

Joe,
If I leave a tooth under my pillow tonight, will the Moxi fairy come and install 3.2 on my STB?

I better not answer that :eek:

MG,
Just count how many Fullerton (and environs) forum members just posted on the last two pages.

Where's the par-tay?

Joe has already approved the expenses.

P.S. Environs include Placentia (how's she doin?), Brea, Yorba Linda, etc.

I'm already bringing the Maker's Mark, just need the location ;)

I know, they did that to me with the CableCard. What is the hit for a second MOXI?
The CC was promised at $1.75 but billed at $4.75 :mad:
Can’t remember.
I was so P.Oed to find out that they charged MORE for the second box that I erased it from my mind.

Aren’t other consumer goods generally CHEAPER when you buy/rent more than one?

3.2 in Yucaipa CA...Still no discovery HD on my box though.

I better not answer that :eek:
Good call.
If my wife saw the Moxi fairy, she might mistaken it for a burglar in the middle of the night and shoot the poor thing with her Sig. :eek:

I'm already bringing the Maker's Mark, just need the location ;)
See MG - another interested forum member.
Let's get this thing scheduled !

I stopped over to my "friend's" place in Placentia (across from Tri-City Park - thereabouts) - he still has 3.0 and thinks he got the upgraded software. :)
Hey wait a minute! *I* live across from Tri-City Park. I don't remember you coming over! However, my wife has been working from home this week... Hmmm... No wonder she's been so happy this week! ;)

-Dan

MG,
Just count how many Fullerton (and environs) forum members just posted on the last two pages.

Where's the par-tay?

Joe has already approved the expenses.

P.S. Environs include Placentia (how's she doin?), Brea, Yorba Linda, etc.
Whoa... that *is* a lot of people. I've got two xboxes networked together, on
separate TVs... who's up for some Halo 2? :)

Thanks to the fine people at Digeo (and a corporate contact at Adelphia), not only do I have my 3.2 today, my Discovery HD theatre is now working as of about 30 minutes ago. It has been a long month without my discovery HD theatre!

They call it the Moxi Penalty.

That's what I call getting stuck with just ONE Moxi! :D

Still no 3.2 in Santa Monica...

So when is 4.0 coming out?

Hey wait a minute! *I* live across from Tri-City Park. I don't remember you coming over! However, my wife has been working from home this week... Hmmm... No wonder she's been so happy this week! ;)

-Dan
Geez …..don’t even go there – I’m just recovering from one misunderstanding…

http://www.avsforum.com/avs-vb/showthread.php?p=5890504&&#post5890504

F.Y.I. "The Royal Queen" is my wife. :)

So when is 4.0 coming out?

Soon... :confused:

So when is 4.0 coming out?no comment.

no comment.
No, no, no........

You must learn how to say ...."I don't recall."

Adelphia told me that the second Moxi would cost $4 a month more than what I have now, which is one Moxi and one Motorola HD box. This maneuver also is going to result in losing the VOD that I have on the Motorola HD box. I kind of like the VOD, but I like the Moxi functions more. And none of what I can watch on VOD is in HD anyway. And besides, Moxi Guy assures us that VOD is just around the corner. While I'm waiting on that corner, I don't care to wait for the Moxi Mate -- I just figure why not get the second Moxi box now. I'm sure that the Moxi Mate will cost at least $4 a month more.

Hey wait a minute, can I even have two Moxi boxes in the same house? That is, will it work, or do I really have to wait for Moxi Mate?

Hey wait a minute! *I* live across from Tri-City Park. I don't remember you coming over! However, my wife has been working from home this week... Hmmm... No wonder she's been so happy this week! ;)

-Dan

Howdy neighbor. My neighborhood backs up to tri-city park (parkhurst). Just let me know when the party is.

bwb

Geez …..don’t even go there – I’m just recovering from one misunderstanding…

http://www.avsforum.com/avs-vb/showthread.php?p=5890504&&#post5890504

F.Y.I. "The Royal Queen" is my wife. :)
Funny! OK, just so everyone knows I was kidding -- I WAS KIDDING!

And to keep this on topic, where's my 3.2???

-Dan

Hey wait a minute, can I even have two Moxi boxes in the same house? That is, will it work, or do I really have to wait for Moxi Mate?

I have two. However for some reason beyond me they charge a $5.00/month premium for the second box ($15 total for second box). According to Adelphia it's due to demand.

bwb

Does anybody know what Charter charges for a second box? I love pain!

Howdy neighbor. My neighborhood backs up to tri-city park (parkhurst). Just let me know when the party is.

bwb
Well it’s *supposed to be* at the Embassy Suites in Brea, across from Brea Mall (that be the Lambert exit east off the 57)…….if and when MoxiGuy gets his act together. :cool:

He was wondering how much interest there was from folks in attending such an event.** :)

Digeo would have new toys in one of Embassy’s convention rooms for us to play with and break, followed by free eats there or possibly at Summit House or Taps. :p

He’s already familiar with the area after doing the Home, HOuse ? and Garden thing at the Anaheim Convention Center recently.

**To be scheduled on a weekend, but of course.

I have two. However for some reason beyond me they charge a $5.00/month premium for the second box ($15 total for second box). According to Adelphia it's due to demand.

bwb
Right – go by any Adelphia office and look in the back room and you’ll see Moxi’s stacked up like pancakes.

Ask for another remote and they’ll reach into a box full of matching USED remotes to trade you for if you’re having trouble with your current remote.

Demand my arse.

Hey wait a minute, can I even have two Moxi boxes in the same house? That is, will it work, or do I really have to wait for Moxi Mate?Yes, you can have multiple 9012's.

Is there any hope for a LARGER storage drive on the MOXI

Thanks in Advance

BeeCee

Well it’s *supposed to be* at the Embassy Suites in Brea, across from Brea Mall (that be the Lambert exit east off the 57)…….if and when MoxiGuy gets his act together. :cool:

He was wondering how much interest there was from folks in attending such an event.** :)

Digeo would have new toys in one of Embassy’s convention rooms for us to play with and break, followed by free eats there or possibly at Summit House or Taps. :p

He’s already familiar with the area after doing the Home, HOuse ? and Garden thing at the Anaheim Convention Center recently.

**To be scheduled on a weekend, but of course.
YES! Count me in! Just not next week, because we leave for Hawaii on Saturday. :p

-Dan

Howdy neighbor. My neighborhood backs up to tri-city park (parkhurst). Just let me know when the party is.

bwb
I think you're on the other side of the park from me. I'm in Woodbridge, corner of Kramer and Golden. Small world, huh?

So by my count that's at least 4 people in this area, right? I think the party's at the Embasy Suites, and MG is buying -- I just don't know when. :D

-Dan

It just dawned on me that I've told people basically where I live, and that I'll be on vacation next week -- the perfect way to get robbed! Fortunately for me, we have people staying at our house while we're gone...

-Dan

It just dawned on me that I've told people basically where I live, and that I'll be on vacation next week -- the perfect way to get robbed! -Dan
Exactly, folks just look for the only place that doesn’t have a satellite dish on the roof.

The housesitters will definitely be out on the town on Saturday night. :D

Is there any hope for a LARGER storage drive on the MOXI

Thanks in Advance

BeeCee

Only if you close your eyes and click your heels three times. Then the MOXI Fairy comes and grants your wish. :cool:

It just dawned on me that I've told people basically where I live, and that I'll be on vacation next week -- the perfect way to get robbed! Fortunately for me, we have people staying at our house while we're gone...

-Dan

And they're members of the NRA, right? :eek:

3.2 is in the house!!!! Anaheim Hills

splinke, did you get it yet ???????
Yes, I finally got the 3.2 update last night. I just noticed it this evening. Not having to go through the 15 or so remote button presses to change the resolution will be nice, although we had become pretty used to it. Otherwise, we probably won't notice much difference. We did notice the semi-transparent Moxi menu over top of full screen video immediately after deleting a recorded program. I agree with other views I have heard that this could almost be considered a feature rather than a bug. Perhaps it is time to update my FAQ now that I can test things myself.

And they're members of the NRA, right? :eek:
Actually, I was going to say they carry guns 3 days a week, and you get to guess the days!

-Dan

Chino Hills...I got it. 3.2 baby!

Well... Add Monrovia to the list of CONFIRMED 3.2 updates... Got home this afternoon and went into the service menu to see the 3.2 software version on the screen... My first test; DVI connectivity to the plasma!!! Bingo!!! Workin' great... Went to the HD channels and all was good...

But like some of you, 4x3 SD content is not being stretched to the 16x9 format like before... I went through all the setting on my plasma unit and on the Moxi settings to no avail... All the settings have been set to "wide format" mode... Moxiguy, any insight into the matter would be greatly appreciated!! If it helps any, I have the Vizio 42" HD PDP from Costco...

Now we await VOD to kick into this latest software upgrade!! On top of that, perhaps, the use of the USB ports for external devices... Mainly for extra recording storage for the Moxi... <crossing fingers>

- Air B

PS. All this talk of Brea in the "O.C." has brought memories back to me... For all you "old school" guys/gals, I use to work at the Egghead Software store on the corner of Imperial Hwy and Randolf Street!!! I believe it's Jamba Juice now... Anyhoot, Brea is a great location!!!

Well... Add Monrovia to the list of CONFIRMED 3.2 updates... Got home this afternoon and went into the service menu to see the 3.2 software version on the screen... My first test; DVI connectivity to the plasma!!! Bingo!!! Workin' great... Went to the HD channels and all was good...

But like some of you, 4x3 SD content is not being stretched to the 16x9 format like before... I went through all the setting on my plasma unit and on the Moxi settings to no avail... All the settings have been set to "wide format" mode... Moxiguy, any insight into the matter would be greatly appreciated!! If it helps any, I have the Vizio 42" HD PDP from Costco...

Now we await VOD to kick into this latest software upgrade!! On top of that, perhaps, the use of the USB ports for external devices... Mainly for extra recording storage for the Moxi... <crossing fingers>

- Air B

PS. All this talk of Brea in the "O.C." has brought memories back to me... For all you "old school" guys/gals, I use to work at the Egghead Software store on the corner of Imperial Hwy and Randolf Street!!! I believe it's Jamba Juice now... Anyhoot, Brea is a great location!!!


Magic Wok in that same location has some of the best Chinese food in OC

3.2 IS IN THE HOUSE in Placentia! And with no time to spare. With the house-sitters coming tomorrow, I didn't want to have to explain all those resolution settings to them. Now it just works like it should.

To quote Homer Simpson, "Whoo Hoo!" or "Mmmm, 3.2... (sound of drooling)"

-Dan

We have 3.2 in Santa Monica now, but this is VERY frustrating. We have a 4:3 tv, and all HD content is being stretched/scaled poorly. True 16:9 content is being scaled to fit the entire screen (not good), and any regular 4:3 content through an HD channel is stretched top-to-bottom but there are still greay bars on the sides (so it is out of whack).

I have changed widescreen settings (tried all of them) but they do not seem to do anything. Is it possible that the widescreen settings are somehow broken in my system?

Also, changing channels is s-l-o-w as molasses now.

If this is the way it works, I'm moving to DirecTV...

I finally got 3.2 in Santa Monica too. All the features described in this forum works fine. Noticable improvement:
1) Closed Caption works now
2) Next Back buttons are good
3) Natural mode pass through works well
4) Remote response is the same. (I noticed that if I have a lot of recorded video - less HD space, the remote works slower. Is it true?)

Before I buy a cable to try the DVI, does the DVI really work better than the component input? I have a 62" DLP.

Hell hath frozen over, as 3.2 is in Thousand Oaks.

Haven't had the chance to play with it though; will do tonight.

pj1016

Confirmed 3.2 in Thousand Oaks. Got DVI working, but as I only have analogue sound connection to my TV I still have to use component to get audio.

Hell hath frozen over, as 3.2 is in Thousand Oaks.

Haven't had the chance to play with it though; will do tonight.

pj1016

Yep got it in Oxnard last night also. Finally. Now if Adelphia will add some more HD channels in our area we'd have it made.

I'll check it out tonight also.

Jim

I hate to interrupt the jubilation from the West Coast (:)), but did we get the following irritation logged officially? On the channel listings as well as the more detailed "Info" listing for a program, the full title of the program is not fully visible. The window truncates the title, so it's very difficult to determine just what the program name is.

Can I suggest making the title "subwindow" scrollable or perhaps auto-size based on need? Smaller font when necessary, perhaps?

This situation has existed for 3 software versions now, counting 3.2.

VOD has finally shown up in Rochester, MN as well (Charter, had 3.2 for quite some time now)

Rampage522. Noted. I agree this is an issue. It's on the to do list. Thanks.

I finally got 3.2 in Santa Monica too. All the features described in this forum works fine. Noticable improvement:
1) Closed Caption works now
2) Next Back buttons are good
3) Natural mode pass through works well
4) Remote response is the same. (I noticed that if I have a lot of recorded video - less HD space, the remote works slower. Is it true?)

Before I buy a cable to try the DVI, does the DVI really work better than the component input? I have a 62" DLP.

DVI doesn't work on the SD channels at all. Save your money for now if you want to use the box as a normal tuner. Also don't buy Monster unless you really want to.

I know that this isn't directly related to the MOXI ... but I do have one! I need direction on a forum where I can go to get help with my A/V setup. Basically, I want to post my devices and have someone suggest the best way to hook them all up. Any suggestions?

DVI doesn't work on the SD channels at all. Save your money for now if you want to use the box as a normal tuner. Also don't buy Monster unless you really want to.

SD channels work on my plasma via DVI connection... The only issue I have at the moment is the "non-stretch" mode of 4x3 content on my 16x9 screen... I did all the configuring I could think of last nite, but it doesn't stretch the 4x3 SD content to 16x9... Perhaps it's part of the software upgrade... Moxiguy? Any comments on this issue?

- Air B :rolleyes:

3.2 this morning at Gilbert & Orangethorpe !

Ok scratch what I said yesterday, 3.2 arrived yesterday morning and I didn't watch TV till I got home. Which is good. Yay 3.2.
But that still doesn't change that the CSR told me it won't be till October 15th that I'd get 3.2. This could mean one of two things...
1) There's another update scheduled for then (har har).
2) Or Adelphia reps don't know what they're talking about.

I vote #2.

Ok scratch what I said yesterday, 3.2 arrived yesterday morning and I didn't watch TV till I got home. Which is good. Yay 3.2.
But that still doesn't change that the CSR told me it won't be till October 15th that I'd get 3.2. This could mean one of two things...
1) There's another update scheduled for then (har har).
2) Or Adelphia reps don't know what they're talking about.

I vote #2.

I vote # 2 also... :D

Or#3: it could mean that they are using the same approach that Disneyland uses when posting wait times at the major attractions. They overestimate, so you'll be happy when you get on the ride sooner.

As for #1: Next stop... On Demand.

SD channels work on my plasma via DVI connection... The only issue I have at the moment is the "non-stretch" mode of 4x3 content on my 16x9 screen... I did all the configuring I could think of last nite, but it doesn't stretch the 4x3 SD content to 16x9... Perhaps it's part of the software upgrade... Moxiguy? Any comments on this issue?
The reason that the SD content is not stretching is this. When Moxi outputs a 4:3 image in 1080i, it adds black pillars to the left and right of the 4:3 picture. To you, it looks like 4:3. But to your TV, it's actually a 16:9 image. Your TV has no idea that the left and right sides of the image are nothing more than black bars. It's just taking the corners of the image as we transmit it and pinning them to the corners of your screen.

We did this because we heard numerous multiple complaints about stretching the 4:3 images to fill a 16:9 aspect ratio. (roll back this thread for a sample).

Looks like we've fallen victim to the law of unintended consequences.

To make matters worse (for folks using DVI) is that we can't yet output 480i channels on DVI. So you don't get the benefit of native mode. (We're planning to fix this in our next update, adding 480i and 480p.)

In the meanwhile, if you'd prefer to be able to stretch 4:3 content, you'll have to use the work-around described on the Adelphia website (http://www.adelphiasocal.com/dvr/moxi32/05-003.shtml).

Or#3: it could mean that they are using the same approach that Disneyland uses when posting wait times at the major attractions. They overestimate, so you'll be happy when you get on the ride sooner.

As for #1: Next stop... On Demand.

At our last meeting I told everyone to hurry up with the VOD (& PPV) as these are revenue generators and a top priority! PQ who needs PQ, we need revenue! :eek:

SD channels work on my plasma via DVI connection... The only issue I have at the moment is the "non-stretch" mode of 4x3 content on my 16x9 screen... I did all the configuring I could think of last nite, but it doesn't stretch the 4x3 SD content to 16x9... Perhaps it's part of the software upgrade...
MoxiGuy already answered this as I was typing in my response, but here is my lengthier reply:

There are at least three general changes between 3.0 and 3.2 which may collectively account for your issue (and a lot of the related issues people are reporting here):

(1) Native mode passthrough: The Moxi will now deliver signals at their original resolution, if you have selected that resolution in HDTV Setup (as opposed to your having to manually change the setting under 3.0). If you have not selected 480i, the Moxi will upconvert 480i signals to an HD resolution. And, if you have not selected one of the HD resolutions, the Moxi will cross-convert any signals to the one you selected.

(2) Upconverted 480i signals are no longer stretched: Related to #1, when 480i signals are upconverted to an HD resolution, they are no longer stretched horizontally to fill a widescreen like they were under 3.0.

(3) Widescreen settings are non-functional on HD signals: The Moxi's Widescreen settings (e.g., letterbox and crop) no longer function when it is outputting at 720p or 1080i like they did under 3.0. They now only work when the Moxi is outputting 480i.

Since 480i signals currently are not outputted over DVI, yet you say you are watching SD channels over DVI, I presume that you do not have 480i selected in the HDTV Setup. Therefore, you are watching the SD channels that the Moxi has upconverted to an HD resolution (720p or 1080i). Since the Moxi no longer stretches upconverted SD signals to fill the 16:9 HD space, and since the Widescreen settings no longer work on HD resolutions, you must watch SD channels in pillarbox format (black bars on left and right). This is a potential problem for displays that can suffer burn-in, like CRT rear-projection and plasma TV's like yours. I assume you have tried changing the aspect settings on the TV itself? (It is not uncommon that the aspect settings on a TV are not as flexible when it is receiving an HD signal versus an SD signal, but it is worth a try.)

Apparently, Digeo is still working on delivering 480i signals over DVI. In the meantime, though, you have at least two options: (1) use the component video output INSTEAD of DVI and select 480i under HDTV Setup, or (2) hook up the component (or another analog) video output IN ADDITION to DVI, and then switch between the inputs on your TV when you want to watch HD or SD channels. In either of these cases, you TV should be receiving true 480i on SD channels, and I presume that your plasma TV must either stretch 480i automatically or have some aspect setting that allows you to stretch it.

DVI doesn't work on the SD channels at all. Save your money for now if you want to use the box as a normal tuner. Also don't buy Monster unless you really want to.
I think you mean that DVI doesn't output SD channels at their native 480i resolution. Technically, I believe that DVI can work for SD channels, the Moxi just has to upconvert them to an HD resolution prior to output over DVI. If you de-select 480i in HDTV Setup, you should be able to view SD channels over DVI. I presume that is how "airbutchie" has it set up.

Here's a question for everybody who is trying out the new DVI functionality:

If you hook up both the DVI and component outputs to your TV, and you tune to a true HD broadcast, and you switch between the inputs on the TV, can you see a noticeable improvement in picture quality over DVI? (This may require some calibration of the video settings on both TV inputs to maximize picture quality from both sources.)

I think you mean that DVI doesn't output SD channels at their native 480i resolution. Technically, I believe that DVI can work for SD channels, the Moxi just has to upconvert them to an HD resolution prior to output over DVI. If you de-select 480i in HDTV Setup, you should be able to view SD channels over DVI. I presume that is how "airbutchie" has it set up.

splinke! You did it again! I disabled 480i and all is well, I can see SD channels and they look fine. (pillarboxed as they should be) MG why didn't you tell me this? :p
I should have tried this step, I just figured this would have been mentioned in a meeting!!!
Thanks!

Here's a question for everybody who is trying out the new DVI functionality:

If you hook up both the DVI and component outputs to your TV, and you tune to a true HD broadcast, and you switch between the inputs on the TV, can you see a noticeable improvement in picture quality over DVI? (This may require some calibration of the video settings on both TV inputs to maximize picture quality from both sources.)

I have to tweak my settings as I've not used video8 before, but notice no great difference, yet.

Dan, you might want to check your signal strength. This weirdness you describe happened to me when getting MOxi installed the SECOND time. Then the tech checked the signal strength and determined it was too diluted, so re-routed the connection to the Moxi and increased signal. The channel surfing sped up too.

I actually have my cable split 6 ways (5 TiVos and the Moxi) but I'm using a Motorola cable amplifier where the cable enters the house, and my quality seems to be fine even on the stations that are natoriously bad in my area. Plus I'm sure if I actually called to complain they would just say I have the cable split to many times and there is nothing they can do about it.

Oh well the Moxi is really just a stop gap for me anyway. As soon as TiVo releases their CableCARD HD unit I'm dumping the Moxi and getting one (maybe two) of those instead. :)

Dan

splinke! You did it again! I disabled 480i and all is well, I can see SD channels and they look fine. (pillarboxed as they should be) MG why didn't you tell me this? :p I think I did tell you. But nothing is true until splinke verifies it.
;) It's all described very clearly (IMHO) on the Adelphia site.

Once again. You have three options... ignore native passthrough and keep things at 1080i only--3.2 makes this better by getting rid of stretch-a-rama... or use two inputs on your TV--one for HD and one for SD... stick with component for now.

I'd be very interested in reading responses to splinke's DVI vs component challenge if any of you have time to do it.

Well... Add Monrovia to the list of CONFIRMED 3.2 updates... Got home this afternoon and went into the service menu to see the 3.2 software version on the screen... My first test; DVI connectivity to the plasma!!! Bingo!!! Workin' great... Went to the HD channels and all was good...

Hey I've had 3.2 for MONTHS and my DVI connection still doesn't work! Why are you guys who are just egtting 3.2 able to get it to work? Also any word on a fix for the 720p problem when using a Samsung DLP TV?

Dan

P.S. I'm on Charter in Northern Nevada

>I use to work at the Egghead Software store on the corner of Imperial Hwy and Randolf Street!!!

Wasn't there one on Yorba Linda Blvd., too ?

Drat ! While we got 3.2 at Gilbert & Orangethorpe overnight, I can't mess with it 'til I get home from work !

Jeff

I think I did tell you. But nothing is true until splinke verifies it.
;) It's all described very clearly (IMHO) on the Adelphia site.



You may have told me, my only excuse is too much Maker's Mark! :D

Rampage522. Noted. I agree this is an issue. It's on the to do list. Thanks.
Just wanted to add my vote for this also. Scrolling text would seem to be the easiest way to fix it.

-Dan

I know that this isn't directly related to the MOXI ... but I do have one! I need direction on a forum where I can go to get help with my A/V setup. Basically, I want to post my devices and have someone suggest the best way to hook them all up. Any suggestions?
You might try the "Tweaks and Do-It-Yourself" forum. That's the only place I can think of.

-Dan

Or#3: it could mean that they are using the same approach that Disneyland uses when posting wait times at the major attractions. They overestimate, so you'll be happy when you get on the ride sooner.

As for #1: Next stop... On Demand.
I work at Disneyland and I've never heard of this before. However, I work in I.T. so maybe I just never talked to the right people. But it actually sounds like a good idea. In my experience, expectations are everything!

-Dan

splinke! You did it again! I disabled 480i and all is well, I can see SD channels and they look fine. (pillarboxed as they should be) MG why didn't you tell me this? :p
I should have tried this step, I just figured this would have been mentioned in a meeting!!!
Thanks!
Glad to hear it.

I would also be interested to know your (and anybody else's) opinion on the difference in picture quality between the Moxi upconverting (and pillarboxing) 480i to HD (the way you've got yours set up now after your recent change) versus having the Moxi output native 480i (over the component output) and having your TV do the pillarboxing. In other words, does your TV do a better job of pillarboxing than the Moxi? I can test this, too, now that I finally have 3.2.

The major problems with the Moxi under 3.0 were that when it was outputting SD natively, the MPEG compression made it ugly, and when it was upconverting SD to HD resolution, the poor upscaling used to stretch this already ugly MPEG compressed signal made it even uglier. Although Digeo apparently made some improvements regarding the compression issue, that source of signal quality reduction should be equivalent whether the Moxi is outputting native 480i or upconverted HD resolutions.

So, the more interesting question is whether the 3.2 fix to the stretching is done well by the Moxi. It doesn't seem like it should be a very big deal to add two all-black, vertical bars to an image without affecting picture quality, as no actual picture information has to be "scaled" up. Therefore, I would think the Moxi should be able to do just as well as an expensive TV set at this function, making the native passthrough of 480i less relevant for widescreen TV owners. However, MoxiGuy has made a number of posts implying that TV sets may do a better job. MoxiGuy?

So, the more interesting question is whether the 3.2 fix to the stretching is done well by the Moxi. It doesn't seem like it should be a very big deal to add two all-black, vertical bars to an image without affecting picture quality, as no actual picture information has to be "scaled" up. Therefore, I would think the Moxi should be able to do just as well as an expensive TV set at this function, making the native passthrough of 480i less relevant for widescreen TV owners. However, MoxiGuy has made a number of posts implying that TV sets may do a better job. MoxiGuy?
Well, I have an InFocus 4805 projector. I just tried it with 480i selected and without it (all other options were selected). IMO, it looks better with 480i selected. So I would say that the 4805 does a better job than the Moxi. However, since we're talking about a PJ that is "only" 480p, that may have something to do with it -- I'm not sure. In any case, I will keep all resolutions selected so I always get native signals passed to my PJ.

Unless, of course, I change my mind... :rolleyes:

-Dan

Glad to hear it.

I would also be interested to know your (and anybody else's) opinion on the difference in picture quality between the Moxi upconverting (and pillarboxing) 480i to HD (the way you've got yours set up now after your recent change) versus having the Moxi output native 480i (over the component output) and having your TV do the pillarboxing. In other words, does your TV do a better job of pillarboxing than the Moxi? I can test this, too, now that I finally have 3.2.


I did some quick testing watching Fox News. Best is internal CableCard feed/internal tuner. Next is Moxi set to 480i via component. Last but not really that much worse is Moxi set to no 480 via DVI. I was noticing overall noise level in the picture, depth of color (on the rotating Fox logo) and general PQ. The differance between direct and any Moxi involvement was fairly large, but the Moxi image is far more watchable then before (3.0). TV is a Sony XS955 LCD RPTV.

Hi - I posted before but no answer, I have a 1080i capable TV, but it is 4:3 and does not have the 16:9 mode. All HD content is now stretched - it looks anamorphic - and no setting seems to change this.

Am I now unable to see HD content anymore scaled properly? Please help, need to know what to do. Thanks in advance...

Here's a question for everybody who is trying out the new DVI functionality:

If you hook up both the DVI and component outputs to your TV, and you tune to a true HD broadcast, and you switch between the inputs on the TV, can you see a noticeable improvement in picture quality over DVI? (This may require some calibration of the video settings on both TV inputs to maximize picture quality from both sources.)
Splinke, I think people should realize that there is a caveat to this --- i.e. people with different displays may come to different conclusions.

Some inputs on some displays are better for certain signal resolutions. For example, it is actually pretty common that the HDMI/DVI inputs in many RPTV’s are heavily filtering some or all input resolutions.

For instance, the HDMI input on my display is fabulous for 1080i and 720p but rather poor for 480i and 480p resolutions. The component inputs on my display are much, much better for 480i than the HDMI input ……..alas 3.2 is fine for moi !

Knowing which input is best for which resolution on your display requires careful testing with signal generators. And how much this translates into real-world viewing is also in the eye of the beholder.The performance between different displays with different resolutions is too variable to make general statements like "DVI should be ignored" or "DVI/HDMI is the best thing since sliced bread"- as others have proclaimed on other forums. The same thing for that matter applies to DVD players.

For people that undergo this experiment it is critical for them to list their display so the results are meaningful to others with the same display.

FWIW –
I did A/B testing with a DVI hook-up via an Adelphia supplied Moto 6200 box for HD (1080i) into my display (a Qualia 006—that’s a 70” screen) and compared it to component hook-up via Moxi for HD (1080i) and could ascertain no significant different in P/Q.

Hey MoxiGuy,
You do realize that a helluva a lot of people that have posted in the last 3-4 pages are within a stone’s throw of the Embassy Suites in Brea…..some are even within spitting distance for that matter. Splinke is only 3 freeways away and Joe will drive anywhere as it is his obligation being C.E.O. or was that El President -ay ?

When’s the par-tay ????

Hi - I posted before but no answer, I have a 1080i capable TV, but it is 4:3 and does not have the 16:9 mode. All HD content is now stretched - it looks anamorphic - and no setting seems to change this.

Am I now unable to see HD content anymore scaled properly? Please help, need to know what to do. Thanks in advance...
I think several people in your situation have "fallen through the cracks" after the 3.2 update. Digeo removed the ability to adjust the widescreen setting when outputting HD signals. Therefore, if you have a 4:3 HD display that does not have its own aspect setting that can scale the HD signal to 4:3, then you have only two not-so-ideal choices: (1) watch HD in high resolution with a distorted aspect, or (2) de-select the HD resolutions in HDTV Setup, choose the "cropped" or "letterbox" widescreen mode on the Moxi, and essentially use your 4:3 HD TV as a 4:3 SD set (you lose the high resolution, but you will get the correct aspect).

I don't, for the life of me, know why manufacturers of 4:3 HD TV sets did not always include aspect settings to account for 16:9 aspect signals, and I don't know why Digeo removed widescreen settings from HD signals. Both of these blunders converge to ruin your viewing experience. Somebody correct me, if I am wrong.

Thanks - that sucks, but I guess here's my excuse for a 70" Qualia in my living room...! :)

I think several people in your situation have "fallen through the cracks" after the 3.2 update. Digeo removed the ability to adjust the widescreen setting when outputting HD signals. Therefore, if you have a 4:3 HD display that does not have its own aspect setting that can scale the HD signal to 4:3, then you have only two not-so-ideal choices: (1) watch HD in high resolution with a distorted aspect, or (2) de-select the HD resolutions in HDTV Setup, choose the "cropped" or "letterbox" widescreen mode on the Moxi, and essentially use your 4:3 HD TV as a 4:3 SD set (you lose the high resolution, but you will get the correct aspect).

I don't, for the life of me, know why manufacturers of 4:3 HD TV sets did not always include aspect settings to account for 16:9 aspect signals, and I don't know why Digeo removed widescreen settings from HD signals. Both of these blunders converge to ruin your viewing experience. Somebody correct me, if I am wrong.

Splinke, I think people should realize that there is a caveat to this --- i.e. people with different displays may come to different conclusions...
You make a number of excellent points, and I agree with all of them. I did say that it may be necessary to change the video settings for each input to optimize the picture quality.

Admittedly, this is more a qualitative, rather than quantitative, inquiry into the potential difference in picture quality between DVI and component output on the Moxi. I think most large-screen TV owners (including me), are willing to pay for a digital video cable, go to the trouble of installing it (very inconvenient in many cases), tweak the on-screen video settings to optimize picture quality, and potentially have the added inconvenience of switching TV inputs every time they switch between SD and HD channels if there is strong evidence that the digital video cable will produce a noticeable improvement in picture quality over component.

I just wanted to add some real-world opinion in my FAQ for the average viewer. Those who pay hundreds of dollars to have their TV's professionally calibrated aren't going to care about these costs or inconveniences, so my inquiry does not really apply to them, and they more than likely don't need to read my FAQ, as they know more than the author. :)

On a side note, I have read things about TV's having to convert incoming digital signals to analog before applying video settings or on-screen displays, and then having to re-convert the signals to digital. Essentially, they could do the same thing with analog video coming in over component. Have you heard anything about this? I wonder if this is just an urban legend, or whether it is true. Or, perhaps it was true in older sets, but now everything can be done digitally without the need to use an intermediate analog step?

On a side note, I have read things about TV's having to convert incoming digital signals to analog before applying video settings or on-screen displays, and then having to re-convert the signals to digital. Essentially, they could do the same thing with analog video coming in over component. Have you heard anything about this? I wonder if this is just an urban legend, or whether it is true. Or, perhaps it was true in older sets, but now everything can be done digitally without the need to use an intermediate analog step?

I believe my Sony is guilty of the digital>analog>digital dance. I'm not sure exactly how but I believe the DAC in the set takes over and adds it's own artifacting. Overall the image is quite stunning on the set (HD) but did they really need to do all that?

Admittedly, this is more a qualitative, rather than quantitative, inquiry into the potential difference in picture quality between DVI and component output on the Moxi.
I just wish more people thought the way you and I do (and most AVS forum members, for that matter) and then perhaps the cable companies would care more about providing us with good signals rather than compressing the hell out of them ….

but alas….. most satellite and cable companies charge subscribers per station – so it’s in their best interest to send us more stations through the same satellite or cable. As a result, more and more compression has to be used (for more idiot-tic stations….take your pick!)

and as more HDTV stations EVENTUALLY are introduced, HDTV is bound to suffer the same fate as SDTV because HDTV stations use exactly the same compression technology as SDTV and if bitrates decline, the same problems we’ve been seeing in SDTV compression will also occur in HDTV.

It’s nice to hear that someonelse is willing to go thru the expense and trouble as you are—in the perpetual search of the best picture possible.

You're FAQ's are zee best.

On a side note, I have read things about TV's having to convert incoming digital signals to analog before applying video settings or on-screen displays, and then having to re-convert the signals to digital. Essentially, they could do the same thing with analog video coming in over component. Have you heard anything about this? I wonder if this is just an urban legend, or whether it is true. Or, perhaps it was true in older sets, but now everything can be done digitally without the need to use an intermediate analog step?
Sorry, I can’t answer that. I’m not as driven as you are. (see Joe's post above)

Two brainiac posts per week are enough for me……as it appears I have already exceeded my cerebral glucose threshold which is now in the red zone.

I mean this stuff is supposed to be fun right?
Perhaps we can revisit that on another day.

I have now entered my silly and stupid TGIF phase.

MG – When’s the par-tay ?

Hey I've had 3.2 for MONTHS and my DVI connection still doesn't work! Why are you guys who are just egtting 3.2 able to get it to work? Also any word on a fix for the 720p problem when using a Samsung DLP TV?The Charter version of 3.2 and the Adelphia version are not identical. Charter is using an earlier version without DVI. I don't have a date yet for when Charter will enable DVI.

I suspect it's going to go like this for a while. One cable operator will tend to be a bit ahead of the others on which features and options they offer. The reasons for this are a complex combination of technical and marketing issues.

I don't know yet about your other issue.

Well,
480i SD over component is definitely better with the 3.2 software than it was with the 3.0. on my Qualia 006 70 in. RPTV. :)

splinke,
I can’t do a comparison of HD over component vs DVI beeeeecause apparently the DVI port is NOT working with my Moxi box. :(

I have a DVI/HDMI cable runnin into my Qualia. And yes zee cable is good – worked with the Moto 6200 box a few months ago.

MoxiGuy- where are you ?
Little help here, this is not good for the 3.2 debut – unless I’ve just got a bad box. :confused:

The Charter version of 3.2 and the Adelphia version are not identical. Charter is using an earlier version without DVI. I don't have a date yet for when Charter will enable DVI.

I suspect it's going to go like this for a while. One cable operator will tend to be a bit ahead of the others on which features and options they offer. The reasons for this are a complex combination of technical and marketing issues.

I don't know yet about your other issue.
Whoa, wait a minute! Are you telling us that now Adelphia is ahead of someone else? Hell certainly has frozen over!

-Dan

I am not convinced of the value of the DVI output since your Moxi box has to upconvert the 480i signals. I think I'll stick with component and let my Pio do the upconversion.

Hey Moxi Guy...

I'm just wondering if the lack a 4:3 TV scaling was an oversight in 3.2 that will be replaced, or is this permanent? Seems strange that you would disable a very useful feature. As of this morning, I have an HD-capable TV that cannot view HD without perspective distortions or down-sampling to 480i.

Knowing if this will be included in a (quick) future update will help me determine next-steps (new TV or new HD service).

Please respond, thanks...

Z

Hey Moxi Guy...

I'm just wondering if the lack a 4:3 TV scaling was an oversight in 3.2 that will be replaced, or is this permanent? Seems strange that you would disable a very useful feature. As of this morning, I have an HD-capable TV that cannot view HD without perspective distortions or down-sampling to 480i.

Knowing if this will be included in a (quick) future update will help me determine next-steps (new TV or new HD service).

Please respond, thanks...

Z

I vote for the new TV. 4:3 is not HD. Don't force it to be ;)

I still have a first gen Toshiba 4:3 HD-ready TV. I had to painstakingly change the geometry of the set so that hi-def material was "squeezed" to a proper 16:9 ratio (SD content remained in a full 4:3 ratio). Unfortunately I am still patiently waiting for native pass-through, as alas Calabasas remains one of the final Adelphia SoCal 3.0 holdouts. :(

Ray

3.2 in Arcadia!! Got it about 4 days ago....

Though I wish I could switch back to the old way of 1080i SD as now I can't see the top and bottom in Wide-Zoom mode like I could when the Moxi streched SDTV.... I got used to it and can't go back to 4:3 as everyone looks so thin!! I suppose theres no way to go back as the now smaller ticker is now completely USELESS LOL....

BendCable just sent us a mail update with new offerings and having the 9022 as a stand alone box was listed. I had always thought that the 9022 was only with MOXIMATE so this was a surprise. 160 gig would be nice--not enough but apparently the Samsung boxes will have 4 hard drives--MG says available next year.

New poster here and I don't want to be presumptuous. Pentonman I had the same problem. I had 480i checked in the settings and my plasma wouldn't show anything when the DVI was hooked up. I figured that the DVI didn't work because I had no picture through DVI. **(During this time, my Moxi was set to an SD channel.)** When I was watching TV through the component hookup, I turned on an HD channel. I decided to give the DVI another try and viola' there was an excellent HD picture.

It appears that when 480i is checked, nothing will show up on SD channels, through the DVI hookup, although the digital channels work fine. If 480i is not checked then the SD channels show up when DVI is being used, (but not stretched). So maybe you want to try an HD channel with the DVI hookup to see if the DVI works.

MG, Adelphia's listing for the NFL-HD 938 channel is inconsistant on the MOXI.
In the Settings area it is listed correctly, in the Channels area it has no name but the full schedule is listed, in the HD-Channels area it is totally MIA. Are you able to poke someone to fix this? But, not until they've rolled out 3.2 totally, it might confuse them. :p

Just got a notice on my Moto box that Adelphia rolls out NFL-HD on Oct. 21.
MG, why doesn't the MOXI pass messages like this since, it's the one that will show that channel?? Is that a 5.0 feature? :confused:

Just got a notice on my Moto box that Adelphia rolls out NFL-HD on Oct. 21.
MG, why doesn't the MOXI pass messages like this since, it's the one that will show that channel?? Is that a 5.0 feature? :confused:Why questions are imponderable. The surface answer is that somebody who allocates engineering resources chose to defer this feature. The deeper answer of why--as in, what were they thinking--you can probably answer for yourself if you read through the enhancement requests and bugs that have been posted in this forum, where would you rank messaging? Suffice it to say that we're working through priorities and messaging is planned for a release in the 4.X range.

Why questions are imponderable. The surface answer is that somebody who allocates engineering resources chose to defer this feature. The deeper answer of why--as in, what were they thinking--you can probably answer for yourself if you read through the enhancement requests and bugs that have been posted in this forum, where would you rank messaging? Suffice it to say that we're working through priorities and messaging is planned for a release in the 4.X range.

Correct, and I did rank it as a 5.0 feature, so it's not high on my RADAR either. Just found it interesting that that message goes to those that need it least. OR does the Moto-HD box receive these? I've never had one of those, so not familiar with it.

New poster here and I don't want to be presumptuous. Pentonman I had the same problem. I had 480i checked in the settings and my plasma wouldn't show anything when the DVI was hooked up. I figured that the DVI didn't work because I had no picture through DVI. **(During this time, my Moxi was set to an SD channel.)** When I was watching TV through the component hookup, I turned on an HD channel. I decided to give the DVI another try and viola' there was an excellent HD picture.

It appears that when 480i is checked, nothing will show up on SD channels, through the DVI hookup, although the digital channels work fine. If 480i is not checked then the SD channels show up when DVI is being used, (but not stretched). So maybe you want to try an HD channel with the DVI hookup to see if the DVI works.
Thanks for the reply but DVI is not passing HD channels (either 720p or 1080i) to my display.
If MoxiGuy is not available FOR comment, I ask other SoCal people if their DVI port is functioning with HD material.....
ESPECIALLY anyone out there using a DVI/HDMI cable to their display.

Thanks

Additional note.......
HD over component with 3.2 appears slightly better on my display than 3.0 did. :)

Slight delay in channel changes with 3.2 compared to 3.0 whether they are SD, HD or analog......which may bug some people - but it's acceptable as far as I'm concerned.

3.2 this morning in Calabasas! Yay!

MoxiGuy,

I have been having random issues with my MoxiMate. Sometimes, like this morning, the MoxiMate does not respond to anything...the remote does nothing, nor does pressing the menu, channel up/down, etc on the Mate cause anything to happen. Nothing is recording, nothing is happening on the 9022D.

Is there any reason for this?

Correct, and I did rank it as a 5.0 feature, so it's not high on my RADAR either. Just found it interesting that that message goes to those that need it least. OR does the Moto-HD box receive these? I've never had one of those, so not familiar with it.As your marketing guy, I disagree. From a marketing perspective, anybody with an HD box -- Moxi or otherwise -- will find out about the new channel when it shows up. People who haven't yet upgraded to HD may be enticed to do so by offerings of new content.

MoxiGuy,

I have been having random issues with my MoxiMate. Sometimes, like this morning, the MoxiMate does not respond to anything...the remote does nothing, nor does pressing the menu, channel up/down, etc on the Mate cause anything to happen. Nothing is recording, nothing is happening on the 9022D.

Is there any reason for this?More info, please. Do you see a program? Do you see a menu? Do you see time in the LED display? Do you see an error code? If you power off the Mate, do you get analog channels on your TV? You say this happens "sometimes." Does it just clear up by itself?

I'm getting a Moxi box today from Charter in Smyrna, GA (suburb of Atlanta). Does anyone know if I'll get the new 3.2 version with the install, or will I be stuck waiting for a future upgrade?

My wife and I hate stretched 4:3 material and she will not stand for anything other than point and click to change channels. If I understood the prior pages of this thread that I skimmed, I need the 3.2 version to be able to easily change back and forth between SD and HD channels without getting stretched 4:3 in the process.

All of Charter is on 3.2. Your installer should go through the HDTV Setup for you. Tell me what your wife thinks of the interface. (What you think of it, too.)

Correct, and I did rank it as a 5.0 feature, so it's not high on my RADAR either. Just found it interesting that that message goes to those that need it least. OR does the Moto-HD box receive these? I've never had one of those, so not familiar with it.

yo joe, the moto +hd boxes do get the messages, so it is used.... and the VOD on the moto HD box is sooooooooooooooo tight :))))

but anyways, moxiguy push up messages in moxi to like version 8.0 ! i hate the messages, they are nothing but spam on my TV (adelphia spam that is). i actually like not having to see them with my moxi.

Bo

More info, please. Do you see a program? Do you see a menu? Do you see time in the LED display? Do you see an error code? If you power off the Mate, do you get analog channels on your TV? You say this happens "sometimes." Does it just clear up by itself?

I see a program, but cannot change the channel or get the menu to pop up. The time IS on the LED display and I do not see any error codes. If I power off the Mate and back on, the problem still exists. And yes, I can get to the analog channels by turning off the Mate.

When this does happen, if I come back later [hour or two] the problem has corrected itself.


Thanks

Unless proven otherwise, I don’t believe that Moxi 3.2 version is capable of passing a Hi-Def signal over a DVI/HDMI cable.

For those people with a display whose digital inputs are only HDMI……well…..you’re s*it out of luck.

For those contemplating purchasing a brand spanking new display….as they say….forewarned is forearmed.(over time many TV’s will offer HDMI as their only digital input)

LOL, I guess they REALLY didn’t like the 3.2 poem in San Jose! :D
Ah..........attention Michael Markman and UNDERLINGS, lets get with the program. :rolleyes:

I’m having Coop and his wife over for dinner and Qualia TeeVee watching in November…sure would be nice to run a digital signal out of the Moxi into an Algolith Mosquito/Dragonfly combo and then into my Qualia 006.

Unless proven otherwise, I don’t believe that Moxi 3.2 version is capable of passing a Hi-Def signal over a DVI/HDMI cable.

For those people with a display whose digital inputs are only HDMI……well…..you’re s*it out of luck.

For those contemplating purchasing a brand spanking new display….as they say….forewarned is forearmed.(over time many TV’s will offer HDMI as their only digital input)

LOL, I guess they REALLY didn’t like the 3.2 poem in San Jose! :D
Ah..........attention Michael Markman and UNDERLINGS, lets get with the program. :rolleyes:

I’m having Coop and his wife over for dinner and Qualia TeeVee watching in November…sure would be nice to run a digital signal out of the Moxi into an Algolith Mosquito/Dragonfly combo and then into my Qualia 006.We have testimony on this thread that DVI is working (scroll up). How much more proof do you need? If it's not working for you, call Adelphia. If your TV input is HDMI, you're not SOL. You're just out the cost of an adapter or cable. (or you can wait until next year when the Samsung boxes ship. They will have HDMI out.). Enjoy your Qualia. I saw a bunch at CEDIA. They're mighty fine.

When this does happen, if I come back later [hour or two] the problem has corrected itself. This has been known to happen if the main unit (9022) is overheating. Do you have it in an enclosed cabinet?

Unless proven otherwise, I don’t believe that Moxi 3.2 version is capable of passing a Hi-Def signal over a DVI/HDMI cable.

For those people with a display whose digital inputs are only HDMI……well…..you’re s*it out of luck.

For those contemplating purchasing a brand spanking new display….as they say….forewarned is forearmed.(over time many TV’s will offer HDMI as their only digital input)

LOL, I guess they REALLY didn’t like the 3.2 poem in San Jose! :D
Ah..........attention Michael Markman and UNDERLINGS, lets get with the program. :rolleyes:

I’m having Coop and his wife over for dinner and Qualia TeeVee watching in November…sure would be nice to run a digital signal out of the Moxi into an Algolith Mosquito/Dragonfly combo and then into my Qualia 006.

Huh? I have dual HDMI and the MOXI works with a no-name DVI>HDMI cable. Once I turned off 480i even SD worked. Maybe you do have a bad box? Even MG will atest that "some" of them are bad, right? You just didn't know, because you weren't using that feature before.

Charter Cable
Moxi 3.2 on Motorola hardware
hardware install date of mid July 2005

I came into from moving a ton of dirt (actual moving a ton of dirt) and mowing 2 lawns and wanted to see what was on. I turned on my TV (46" Hitachi widescreen) to check to see what was on. I found out that there was no infomation available for any channel. Here is the weird part... if I switch the channel (either by channel up or down or direct type in) the info bar has the proper name of the program and the proper time frame but nothing for the future times. If I go into the menus I do not see any info for any channel. The only thing it says is "No data avaliable". My recorded shows are all still there. It has remembered my channel list but I just have no programming. I have rebooted the system twice and still no luck. Also noticed that after the second boot the future times start at 12:00 and have the program "According to Jim" on every time and for every channel. Also noticed that they are scheduled to record. That is not a program I want to record. Any one out there having the same problem?

The only complaints that I have are sometimes the Moxi will jump to channel 8 when I am scrolling through the menus or that it will just pause the program if I am in the menus. I have not been able to nail down how to get it to do it everytime so that I can submit a bug. Also the hard drive is way too small for HD content. I am now having to record things in SD because I am recording so much stuff.

Other than those its not a bad piece of hardware.

We have testimony on this thread that DVI is working (scroll up). How much more proof do you need? If it's not working for you, call Adelphia. If your TV input is HDMI, you're not SOL. You're just out the cost of an adapter or cable. (or you can wait until next year when the Samsung boxes ship. They will have HDMI out.). Enjoy your Qualia. I saw a bunch at CEDIA. They're mighty fine.
Thank you.

Huh? I have dual HDMI and the MOXI works with a no-name DVI>HDMI cable. Once I turned off 480i even SD worked. Maybe you do have a bad box? Even MG will atest that "some" of them are bad, right? You just didn't know, because you weren't using that feature before.
Thanks Joe.
Scrolling and all….if I recall correctly, you are the first to "testify" having passed signal from a Moxi 3.2 over a DVI/HDMI cable to a display with an HDMI input.

The only thing it says is "No data avaliable". Call Charter. Your box may have lost its internet connection to the headend.

As I posted earlier I just got 3.2 today and it seems to work as advertised, but I've noticed that my digital channels SD and HD are more subject to dropouts and pixelation than before when I had 3.0. Is this a coincidnce or is it possible that 3.2 requires a stronger signal?

MoxiGuy,

I've got a Denon 1705 receiver. I've got one of the remote codes to work the volume, mute, etc.. The problem is that it won't do the power on the receiver. Is their something I can do....I'm sure you will agree that it is WAY to hard to get up and manually turn it off.

This really sucks.

I had two season premieres deleted for space today. Reason? The only thing I can figure out is that when the programming updated it added new shows that this stupid machine thought it wouldn't have room for.

What a crock.

The dilemma is that if I had set up the original timer options [series] to keep 'until I delete' instead of 'until space needed' some new timers would not be set for lack of space. I would have had to set them MANUALLY to 'Schedule Anyway' and that's IF I remembered to check. The whole point of having the Series recording schedule is so that you DON'T have to set them manually.

I WATCH PROGRAMMING AND DELETE IT AFTER I WATCH IT. Apparently, the software engineers think I'm going to keep programming forever. Maybe you should change 'until space needed' to 'until space is needed two weeks from now.'

There is no warning that the recording is going to be deleted. It's just gone. Period.

I just looked and I have approx 16 hours of programming recorded including those in progress. From the 'cancelled and deleted' menu I find that I had 8 hours auto-deleted today, plus another hour long show I watched tonight and deleted. Today I RECORDED one 4 hour football game and one 4-1/2 hour baseball game [recording in progress]. That would mean I would have had NO MORE THAN 32-1/2 HOURS on the drive when the auto-delete occured. It's NOT HD either.

This doesn't make ANY sense.

Shouldn't the Moxi wait and delete ONLY when there is ACTUALLY no more room instead of when it CALCULATES there MIGHT NOT be any more room OVER A WEEK FROM NOW?

I'm no newbie to DVR's. I've had a Dish Network DVR for 3 years. I've had a second one for over a year. I watch nearly EVERYTHING from the DVR and hardly ever watch live tv.

I am trying out the Moxi because my cable company [Charter] gave me a great deal to bundle Digital Cable with my Internet and Phone Service PLUS I wanted a two-tuner DVR unit. But this thing is totally ridiculous.

The guide is TERRIBLE. With my Dish DVR I can navigate to programming a week from now and see what timers I have set up in the guide screen, 4 channels at once. AND I can navigate directly from that screen to the next 4 channels without having to re-navigate from today. The Moxi guide is a JOKE in comparison. Don't tell me it's a copyright issue. Just PAY for the rights to a decent guide if that is TRULY the case.

Charter gives me a 15 minute skip forward button. What the hell good is THAT?? Digio shouldn't have even GIVEN those clowns on option for that. What a bunch of morons.

I HATE these two things in particular, and I hate them with a passion. But I can live with them. BUT when recordings are erased like this, screw it.

I've given the Moxi a real chance. Really. I've had it for over a month. I wanted it to be better than my 3-year-old Dish Network DVR. However, the Moxi is going BACK to Charter and I'm going back to Dish Network where they know how to program a DVR to WORK PROPERLY. There are SO many ways this POS is inferior to ANY dish DVR that I cannot even BEGIN to list them all. Suffice it to say that I'd be even MORE unhappy if I had HD.

When the Moxi [or whatever Two-Tuner DVR Charter has in it's future] has a USER FRIENDLY MENU instead of this glitzy piece of GARBAGE menu I MIGHT come back.

Another happy MOXI customer! :D

Happy Happy Joy Joy!


BTW if you had HD you'd have about 8 hours of storage! HHJJ

Still no 3.2 in Ventura County. Not that I really care.

What really bugs me is the notifications from Adelphia that I now get VOD on premiums for free since I subscribe when I don't get VOD at all.

Another happy MOXI customer! :D

Happy Happy Joy Joy!


BTW if you had HD you'd have about 8 hours of storage! HHJJ

Make that an EX customer. If the cable suppliers would pull their heads out of their collective rear ends they realize that there ARE more choices out there AND put the pressure on the firmware writers to get their act together. We shouldn't have to pay what we pay to do beta testing.

What good is the fancy-looking menu when the unit doesn't function as the END USER intends for it to function.

I wonder what MoxiGuy will have to say about my post. How can you market something with SO many issues. I'd quit my job [I am in marketing myself].

Still no 3.2 in Ventura County. Not that I really care.

What really bugs me is the notifications from Adelphia that I now get VOD on premiums for free since I subscribe when I don't get VOD at all.

Ken,

We have 3.2 here in Oxnard and someone else posted they have it in Moorpark. I figured all the Ventura County systems would have been done at one time. Guess they are on different systems.

So far 3.2 is working good for me. I recorded some MX races off OLN on Thursday and just got around to watching then today and they look so much better with 3.2. Plus not having to go in and change the settings to watch something is very nice. I still think the Moxi is a great deal. The last two nights I caught up most of the HD stuff I recorded this week. In the old days I could watch one HD program and record the other on S-VHS. This is a big improvement in that regard.

My setup is a Pioneer Elite 630HD RPTV with two DVI ports. I have my Oppo DVD player on one DVI port and my JVC 5U HDMI D-VHS player on the other using a DVI/HDMI adapter. I unhooked the DVI cable off the OPPO just to try out the DVI from the Moxi. I really could not tell any difference between the two so I'm sticking with component out on the Moxi. I've got both 480i & 1080i checked and then use the sets stretch modes (Pioneer's are excellent) to fit whatever I'm watching for SD material. My set upconverts 720p to 1080i so I left it unchecked. I still have a cable from the wall to the tv and to my Pioneer 520 DVD HDD recorder which I use daily to record SD material. Because of the limited HDD space on the Moxi I put all the SD stuff on the hard drive of the DVD recorder and HD stuff on the Moxi.

Anyway that's my setup and like I said so far 3.2 is working great for me. Thanks to Moxi Guy for having the patience to put up with all of us. :D and answer all our questions.

Later,

Jim

"Go Team USA at the MXDN"

The box was installed today, and HD looks awesome. I recorded a HD college football game and played it back later in the evening without any glitches and with fantastic PQ.

Analog SD looks pretty bad, however. My wife, with no prior prejudice (because she hasn't read this board and I didn't tell her about the comments I read here) immediatey commented that the regular channels look worse.

I think, based on Moxiguys post above, that I have the 3.2 version from Charter. I thought I read yesterday in this thread that with 3.2, the Moxi will upconvert analog SD and output all channels in 1080i, adding black bars to analog SD 4:3 material and providing a better picture. That's not happening for me. When my TV's component inputs detect analog SD, it normally will automatically add grey bars to the sides. Right now, I'm getting grey bars, not black, so I believe that the TV is getting an analog feed from the Moxi.

Do I need to do something to adjust how the Moxi is outputting to my TV to improve the analog SD performance and get the black bars, or did I just totally miunderstand the explanations of 3.2 when I skimmed the thread yesterday.

On the bright side, even if the analog picture is as good as it gets, the channel changing is as easy as my wife wants. And so far, we love the categorized guide -- being able to scan just sports, just kids shows, just movies, etc., is very convenient for us.

We have 3.2 in Simi Valley, CA.

I think, based on Moxiguys post above, that I have the 3.2 version from Charter. I thought I read yesterday in this thread that with 3.2, the Moxi will upconvert analog SD and output all channels in 1080i, adding black bars to analog SD 4:3 material and providing a better picture. That's not happening for me. When my TV's component inputs detect analog SDReally, that's probably what you probably want to have happen, but if you'd rather leave the scaling to the Moxi, uncheck "480i" in the HDTV settings menu.

I'm still trying to figure out what a 15 minute skp button
is good for myself. Just like Joe said, another satisfied customer! THIS IS AN UNDENIABLE SENTENCE! : When my replay tv box that I had over five years ago is better and more dependable(meaning it works and actually does it's job without all of the annoying bugs, oh yeah it had a guide too)than the currenty day Moxi POS, you have a serious problem my friend. Do any guys here watch South Park? The Moxi is like an invention of Dr. Mephesto's gone awry. It won't stop until it kills all enthusiasm for DVR. Digeo is giving into every demand of the entertainment industry etc. What's next? Only being able to pause programs and not record? Now that wouldn't surprise me. Rant over, and out.




This really sucks.

I had two season premieres deleted for space today. Reason? The only thing I can figure out is that when the programming updated it added new shows that this stupid machine thought it wouldn't have room for.

What a crock.

The dilemma is that if I had set up the original timer options [series] to keep 'until I delete' instead of 'until space needed' some new timers would not be set for lack of space. I would have had to set them MANUALLY to 'Schedule Anyway' and that's IF I remembered to check. The whole point of having the Series recording schedule is so that you DON'T have to set them manually.

I WATCH PROGRAMMING AND DELETE IT AFTER I WATCH IT. Apparently, the software engineers think I'm going to keep programming forever. Maybe you should change 'until space needed' to 'until space is needed two weeks from now.'

There is no warning that the recording is going to be deleted. It's just gone. Period.

I just looked and I have approx 16 hours of programming recorded including those in progress. From the 'cancelled and deleted' menu I find that I had 8 hours auto-deleted today, plus another hour long show I watched tonight and deleted. Today I RECORDED one 4 hour football game and one 4-1/2 hour baseball game [recording in progress]. That would mean I would have had NO MORE THAN 32-1/2 HOURS on the drive when the auto-delete occured. It's NOT HD either.

This doesn't make ANY sense.

Shouldn't the Moxi wait and delete ONLY when there is ACTUALLY no more room instead of when it CALCULATES there MIGHT NOT be any more room OVER A WEEK FROM NOW?

I'm no newbie to DVR's. I've had a Dish Network DVR for 3 years. I've had a second one for over a year. I watch nearly EVERYTHING from the DVR and hardly ever watch live tv.

I am trying out the Moxi because my cable company [Charter] gave me a great deal to bundle Digital Cable with my Internet and Phone Service PLUS I wanted a two-tuner DVR unit. But this thing is totally ridiculous.

The guide is TERRIBLE. With my Dish DVR I can navigate to programming a week from now and see what timers I have set up in the guide screen, 4 channels at once. AND I can navigate directly from that screen to the next 4 channels without having to re-navigate from today. The Moxi guide is a JOKE in comparison. Don't tell me it's a copyright issue. Just PAY for the rights to a decent guide if that is TRULY the case.

Charter gives me a 15 minute skip forward button. What the hell good is THAT?? Digio shouldn't have even GIVEN those clowns on option for that. What a bunch of morons.

I HATE these two things in particular, and I hate them with a passion. But I can live with them. BUT when recordings are erased like this, screw it.

I've given the Moxi a real chance. Really. I've had it for over a month. I wanted it to be better than my 3-year-old Dish Network DVR. However, the Moxi is going BACK to Charter and I'm going back to Dish Network where they know how to program a DVR to WORK PROPERLY. There are SO many ways this POS is inferior to ANY dish DVR that I cannot even BEGIN to list them all. Suffice it to say that I'd be even MORE unhappy if I had HD.

When the Moxi [or whatever Two-Tuner DVR Charter has in it's future] has a USER FRIENDLY MENU instead of this glitzy piece of GARBAGE menu I MIGHT come back.