i am very new too all of this....i think i see what you are saying. But for further clarification, with the moxi box and with a TV that supports PIP, can i flip channels on both the pictures of PIP? or just one of the channels? i hope this makes sense...

If your TV is tuned to the video input on which Moxi runs (usually Component if you use HD), then moxi will control the active (large) window and the remote that came with your TV will control the PIP window and functions as well as surfing the channels in the PIP window. Note that this will only work if you split the cable signal and send one feed to the moxi box and the other to the built in TV tuner in your monitor.

So, yes, you can flip channels on both PIP windows however it will be cumbersome because you will need 2 remotes and you will not enjoy any of the Moxi features on the feed coming from your TV.

yea, that is kind of weak. i thought it would be all through the moxi. who wants to go through all that trouble to use PIP? i was going to set up through component only..maybe i just wont use PIP then. how hard is it to set it up the way you were saying what other connections do i have to make?

oh, i dont have a built in tuner...its the panasonic commercial model

Wow I'm surprised it doesn't have at least a built in analog tuner, our panasonic has built in analog/ATSC tuner, although i guess the commercial model is meant for use as a monitor and that's why it's not included?

In that case, the only way you can get PIP is to connect an external tv tuner to a separate input on your TV and make the PIP bring up that input, otherwise all you will be able to bring up on PIP is an alternate A/V input from the TV.

WOW!

Now I remember why I left Charter Cable in the first place.


Sorry... OK so having moved to a condo that the landlord won't allow the dish (can't run wires without drilling through walls... ) I got a SMOKING deal through Charter on their "leave the dish" promotion.

First off... the installer didn't install anything properly. Well I should say... he didn't install the bedroom Moxi on the network. Went to bed and had none of my channels, no channel guide info. Why? Cuz he gave them the wrong Serial #!!!!!!!!!

OK got that straightened out about 12 hours later, due to incompetent overnight technical support staff.

But last night was recording Sopranos in HD as well as watching Dodgeball in HD previously recorded, and boom went back to Sopranos, and its pixellated. As is West Wing which recorded the hour earlier.

So I suffered through West Wing and just deleted Sopranos, knowing I can catch it later in the week.

But I went to just test things out and started recording something else.....

I could watch it fine, but as soon as I started recording, it would get pixellated bad. Stop recording, and it'd stay pixellated, change the channel and back, and it'd be fine.

Not happy. Anyone know if I can get one of the older boxes if I complain loud enough?


RadioManTodd....

Welcome to my world.

I have an earlier post in this forum with the EXACT same complaint.

(I'm in Charter Glendale, which may be the same as Burbank.)

I also had an install from hell -- it took THREE installations to get it right. In between, I had to write a fax to Charter's HQ to get things straightened out.

And finally, I got everything installed, and...I can't record two HD programs at the same time without intense pixellation rendering both recordings virtually useless.

Sound familiar?

Moxiguy has recently posted regarding this issue -- the folks at Digeo are "looking into it" -- and I frankly believe this is a more extensive problem than anyone thinks it is.

I'm sure we'd both love to be pointed on a path toward getting what we're paying for -- namely, the ability to record 2 HD programs at the same time -- but to date, specific answers seem to be in short supply....

--Michael

I've can record two HDTV broadcasts at the same time on my MOXI. I do it frequently, rarely watchng any program in realtime. I have a newer MOXI with an integrated (but virtually worthless) DVD player (don't get me started!) and unfortunately no IEEE1394 outputs. I have Adelphia in Thousand Oaks.

RadioManTodd....

Welcome to my world.

I have an earlier post in this forum with the EXACT same complaint.

(I'm in Charter Glendale, which may be the same as Burbank.)

I also had an install from hell -- it took THREE installations to get it right. In between, I had to write a fax to Charter's HQ to get things straightened out.

And finally, I got everything installed, and...I can't record two HD programs at the same time without intense pixellation rendering both recordings virtually useless.

Sound familiar?

Moxiguy has recently posted regarding this issue -- the folks at Digeo are "looking into it" -- and I frankly believe this is a more extensive problem than anyone thinks it is.

I'm sure we'd both love to be pointed on a path toward getting what we're paying for -- namely, the ability to record 2 HD programs at the same time -- but to date, specific answers seem to be in short supply....

--Michael


You guys are so hot to blame the box, and not your cable company -- since the problems seem to be more out your way -- I've not heard of any complaints from this part of the world about HD recording and pixelation. Soooooo ..... maybe you should call your cable company and complain A LOT since you're paying them :)

BTW, its STILL working fine here.

Suggestions/Notes:

I would suggest that a new version of the remote include a learning function which is an especially big point for me because i own an off brand (Sceptre) tv that, although great in quality, features, and price, has no universal remote codes for the moxi and many other remotes. Because of this, I'm stuck using at LEAST 2 remotes.


B-RAD

Sounds like you have a good amount invested in your system. Why not another $100-200 for a good learning remote. As stated here the Harmony series works well with the Moxi an I'm sure your TV's are supported too. If not, it will learn it. If you do a little bargain hunting you can find (techbargains) the Harmony 880 for $113 after the rebate! I have one, and although not perfect I can recommend it.

There have been a few posts about pixellating when trying two record to HD programs at once. This does not seem to be a widespread issue based on other posts and general feedback. But, of course, if it's happening in your house, that's not much consolation. I've asked folks here to look into this. I'll let you know what turns up.

Please do... if msloane and I are any indicator, its very possible that its a problem with Charter here in Glendale, and perhaps the batch of boxes they got, (yes Burbank and Glendale are all off the same head-end on San Fernando in Glendale) or it could be that their signal from the head-end is faulty.

Either way, Charter seems relatively clueless.

I'm about to swap boxes from upstairs to downstairs (HD downstairs, SD upstairs), as the downstairs one is running real loud, dunno if the fan isn't running properly and its overheating, or what.

Does anyone have a listing of the proper nominal operating temps somewhere?

Like is there a list of values that all the boxes on the diagnostic screens should be at?

my CPU temp downstairs 40.7* C, upstairs 35.8* C I'm thinking to myself right there... doesn't seem right that two identical units both at "idle" (not recording, only at the On Screen Diagnosis stage) should be at vastly different temperatures (when the ambient temp downstairs is cooler than upstairs even).

Sounds like you have a good amount invested in your system. Why not another $100-200 for a good learning remote. As stated here the Harmony series works well with the Moxi an I'm sure your TV's are supported too. If not, it will learn it. If you do a little bargain hunting you can find (techbargains) the Harmony 880 for $113 after the rebate! I have one, and although not perfect I can recommend it.
What i wouldn't give for a harmony!!! Yeah i looked into the harmony but i could not justify the expense. We use a fairly cheap and easy to use Sony Universal Learning remote on our downstairs setup so i think i will be purchasing one of those this week. My comment was simply to let Moxi Guy in on some of the features I/others (probably) would LOVE and even pay for in future system rollouts.

And a note to Radioman, the temp of my moxi box (BMC 9022D- most recent version, i believe, with firewire) is currently running idle at 46* C and is running just as quiet as the day it was installed. So i don't think the temp of your cpu is an issue, and since the fan seems loud that is probably the culprit.

What i wouldn't give for a harmony!!! Yeah i looked into the harmony but i could not justify the expense. We use a fairly cheap and easy to use Sony Universal Learning remote on our downstairs setup so i think i will be purchasing one of those this week. My comment was simply to let Moxi Guy in on some of the features I/others (probably) would LOVE and even pay for in future system rollouts.

And a note to Radioman, the temp of my moxi box (BMC 9022D- most recent version, i believe, with firewire) is currently running idle at 46* C and is running just as quiet as the day it was installed. So i don't think the temp of your cpu is an issue, and since the fan seems loud that is probably the culprit.

I reread your post. I stand by what I said. :confused:

I reread your post. I stand by what I said. :confused:
That's respectable. :cool:

WOW!

But last night was recording Sopranos in HD as well as watching Dodgeball in HD previously recorded, and boom went back to Sopranos, and its pixellated. As is West Wing which recorded the hour earlier.

So I suffered through West Wing and just deleted Sopranos, knowing I can catch it later in the week.

But I went to just test things out and started recording something else.....

I could watch it fine, but as soon as I started recording, it would get pixellated bad. Stop recording, and it'd stay pixellated, change the channel and back, and it'd be fine.

Not happy. Anyone know if I can get one of the older boxes if I complain loud enough?

This almost sounds like the issue involving the SNR difference between the two tuners since it is only one program and if channels are changed it goes away.

You guys are so hot to blame the box, and not your cable company -- since the problems seem to be more out your way -- I've not heard of any complaints from this part of the world about HD recording and pixelation. Soooooo ..... maybe you should call your cable company and complain A LOT since you're paying them :)

BTW, its STILL working fine here.

Good point.

I'll tell you why I'm hot to blame the box: because the cable company does.

They came out. Checked the signal strength. Checked the box. SWAPPED the box.

And there was no difference after their efforts.

Not that I believe for a hot second that the technicians at Glendale Charter Cable are any more skilled or knowledgeable about Moxis and Hi-Def digital cable technology than...well, the average box of hair, but they've essentially washed their hands of the situation by...wait for it...blaming the box.

So, I can either howl at the moon, or here.

Out of respect for my neighbors, I do it here. ;-)

Seriously though, it sounds like it's more Charter's fault than the box's.

I think I hear a can o'whupass opening....

--Michael

P.S. Does anyone have a GOOD phone number for Charter Glendale, one where you can actually talk to a reasonably skilled, responsible human?

You don't get to talk to anyone in glendale... you go to their call center and depending on your issue, get routed to whichever call center handles whichever issues.

They do have people in Irwindale, but in terms of call center staff, I think its just broadband support.

3/20/06
i got my moxi two days ago, and although i havent spent hours upon hour using it yet (in the process of moving), it seems to be pretty cool. It completely blows away the previous box i was familair with, the SA 3100HD. The interface is awsome, and I havent noticed it being slow at all like i read in other messages. I can see how a serious channel surfer might think that it might be a bit slow, but for a casual watcher this thing seems great. as long as you flip channels using the moxi interface, the transition between channels is very smooth. I have not recorded anything though. All i used was the replay button. I think its a keeper.

3/21/06
ok i tried recording two HD channels at the same time. The first one i stared recording work out fine, the second one was moderately pixelated. I could not watch a third channel while recording the other two. still a cool box though but i wish this was corrected

i am also in glendale, ca

3/20/06
i got my moxi two days ago, and although i havent spent hours upon hour using it yet (in the process of moving), it seems to be pretty cool. It completely blows away the previous box i was familair with, the SA 3100HD. The interface is awsome, and I havent noticed it being slow at all like i read in other messages. I can see how a serious channel surfer might think that it might be a bit slow, but for a casual watcher this thing seems great. as long as you flip channels using the moxi interface, the transition between channels is very smooth. I have not recorded anything though. All i used was the replay button. I think its a keeper.

3/21/06
ok i tried recording two HD channels at the same time. The first one i stared recording work out fine, the second one was moderately pixelated. I could not watch a third channel while recording the other two. still a cool box though but i wish this was corrected
I second the first review that Moxi blows much of the other competition, with regards to cable boxes, away. And for casual users the interface is GREAT and very few negatives. Little nuances here and there but so far almost NOTHING critical.

As for the second part, I have not yet tried to record 2 HD programs at the same time yet, but i have the MOST RECENT (BMC 9022D w/ firewire ports and running Moxi 3.2) version of the box as far as i know and will attempt to do this shortly and post my findings.

By the way the reason you can't watch a third program while recording 2 others is because Moxi boxes have only 2 internal digital/analog tuners which means that the box can be handling a MAXIMUM of 2 LIVE channels at a time. A live channel means that Moxi is either recording it, or you are watching it. It can record and watch at the same time (i.e. recording one show and recording another that you are also watching) but it cannot handle 3 live channels at the same time.

Hope that explains why the little devil wouldn't let you watch that third channel. :D

I just got my Moxi on Saturday. Seems pretty cool so far. My manual says I have version 2.0. I live in Glendale, CA. Should I bring the box back and request a 3.2 or 3.2a or whatever is the newest one? I wonder if the newer version is availbale in my area yet...anyway, this unit blows away what i had before, a SA 3100.
Most likely you were handed an old Manual. You can confirm the actual software version in the diagnosis screen. (on the front of the box, hold down Menu and OK keys simultaneously until the screen changes to On Screen Diagnostics. Press OK again to get to the Main Overview)

Since the software update last week I am having the same no-icon issues as some other users on the forum. This is unacceptable. Every single channel is the default orange /blue Moxi icon. I can't tell (unless I actually change the channel) which one I am on.

I have triggered the resources download, restarted the Moxi several times, nothing works!

MoxiGuy -- have you been able to replicate this problem? There was no software update last week. Please call your cable company first on problems like this. It helps them and us to track issues. Our management is more responsive to issues that are raised to us by the cable operators.

You may have read my earlier post about how I'm unable to record two HD programs at the same time -- or rather, I can, but the result is unwatchable.Moxiguy...your thoughts?

Thanks,
Michael The most likely issue is with signal levels. Moxi has two tuners. It's important that the level be checked for both tuners. If that's not the issue, then Call Charter and ask them to get our support people involved.

Does Comcast (Denver) offer moxi yet?Not yet. When the Adelphia sale finalizes, Comcast will assume operations in Colorado Springs. Depending on their experience there, they may choose to expand Moxi into new territories--but for the most part Comcast is committed to a different path for DVR service.

1. Do you know if Adelphia versions of moxi have or will ever support the Games, jukebox, pictures, telephone (don't know if this one is possible because to my knowlege Adelphia does not yet offer phone service), PC Link/connect features? Adelphia is not likely to turn these features on before Time Warner Cable takes over. I don't know what plans TWC will have. When you become their customer, you can ask Time Warner for them. (BTW... PC Link and Telephone are not in the current software release. They're coming later this year, but as usual, it's up to the cable operator to choose which features to enable.)
2. I was wondering if i could run a firewire (IEEE 1394) cable from the moxi box to my computer and simply import the video stored on the hard drive as i would from a digital camcorder. Most camcorders use a different format (DV) from Moxi (MPEG2). Furthermore, video files on Moxi are encrypted. So, I'm afraid the short answer is no.
3. Can you tell me whether Adelphia has purchased ANY Moxi Mate systems? Yes, they have some. They have not yet begun to offer them to subscribers in SoCal.
4. I have heard conflicting reports as to the substance of the on board DVD player included in the BMC 9022D model and I wanted clarification as to whether it is or isn't an upconverting DVD playerIt does not upconvert.

Thanks for the suggestions.

Moxi guy - Charter has no update on this. Fox HD is still missing from the HD program guide and recordings still get cut off early. How should I best address this with them? Again, this is KKFX, Fox Channel 781 on Charter in San Luis Obispo. This has been going on for over a month.

Thanks - Jevid

So we've had Moxi for about a month now, and in general, as far as functionality and user-friendliness, it seems great. But, wow, does it put off a lot of heat and use a lot of power. I knew this at some level (from having read a smattering of posts here) before I got it, but I hadn't quite absorbed this rather silly fact:

There's no "off" or "standby" mode for this box!

This means there's at least one receiver running all the time -- and worse, that signal is getting saved to the buffer! So there's a hard-drive in there, sputtering away to no purpose at 3AM, saving the latest infomerical. And the processor's decrypting that infomercial and sending it to my TV, which has been off since 9:30 PM (hey, I've got a 6-month-old kid; I go to bed early).

Now I don't know how much power this pointless exercise uses, but it's not a trivial amount. Why is there no "standby mode" with only the basic scheduling & communications functions running? Or if there is, how do I set it, and why isn't it more obvious?

So we've had Moxi for about a month now, and in general, as far as functionality and user-friendliness, it seems great. But, wow, does it put off a lot of heat and use a lot of power. I knew this at some level (from having read a smattering of posts here) before I got it, but I hadn't quite absorbed this rather silly fact:

There's no "off" or "standby" mode for this box!

This means there's at least one receiver running all the time -- and worse, that signal is getting saved to the buffer! So there's a hard-drive in there, sputtering away to no purpose at 3AM, saving the latest infomerical. And the processor's decrypting that infomercial and sending it to my TV, which has been off since 9:30 PM (hey, I've got a 6-month-old kid; I go to bed early).

Now I don't know how much power this pointless exercise uses, but it's not a trivial amount. Why is there no "standby mode" with only the basic scheduling & communications functions running? Or if there is, how do I set it, and why isn't it more obvious?
There is no Standby/Off function for the Moxi, mainly because it wants to remain on so that it can record anything it is set to record. If you accidently turn it off and don't turn it back on during a scheduled recording, the box will not record, so i believe their main motive in limiting that feature was to make the interface more user friendly so you would never have to worry about leaving the box on. Also, for the Moxi to record it needs to utilize most of the hardware (HDD, processor, etc.) and i guess they didn't think to add a feature letting it run idle until a scheduled recording and then turn ITSELF back on until it was done recording. In addition, if you were to turn the box on and off every time you used it, it would take a LONG time. My Moxi takes SEVERAL minutes to boot up when i restart it, so i would guess this is another one of the big factors that went into their reasoning.

So basically if you're that concerned about the heat/noise/power consumption when it's not being used, and you don't have a scheduled recording, the only thing you can really do is unplug the thing to keep it off.

I am wondering if there is any way to program the MOXI to change to certain channels at certain times of the day. For example, can I tell it to go to Channel 24 at 11:00 am on Wednesday, March 22nd?

I know that other cable boxes could do this, but wasn't sure if the MOXI has that capability.

Anyone know?

Thanks in advance.

if it has firewire ports channel change commands can be sent from a computer to the box. this could be scheduled in windows task scheduler but the easy answer is obviously no... unless you are telling it to record something that is on at that time on that channel.

There is no Standby/Off function for the Moxi, mainly because it wants to remain on so that it can record anything it is set to record. [...] In addition, if you were to turn the box on and off every time you used it, it would take a LONG time. My Moxi takes SEVERAL minutes to boot up when i restart it, so i would guess this is another one of the big factors that went into their reasoning.
I'm afraid I just don't buy this. Every laptop computer, and many desktop computers, have sleep/hibernate functions from which they can recover very quickly. Some (e.g., my PowerBook) have timers that can induce the computer to wake automatically at some preset time. It can't be that huge an engineering feat to include a standby mode where many extraneous functions are effectively off while keeping the necessary scheduling functions on.

hi all,

I've learned a ton here so I thought that I would pass along this info.

I just bought this remote for $40 after coupon code at buy-dot-com. Works really well with moxi and bcm9012 box after upgraded over the phone. Plus, I've read that it can be customized with a JP1 cable. It's not the Harmony, but it's cheap and seems to do a pretty good job.

I can't link because I'm a new member of the forum, but you can go and search for the URC-9960 Kameleon 8.

risk

if it has firewire ports channel change commands can be sent from a computer to the box. this could be scheduled in windows task scheduler but the easy answer is obviously no... unless you are telling it to record something that is on at that time on that channel.
As far as i know, the firewire ports HAVE NO input functionality, and only output MPEG-2 digital video and digital audio to a compatible device. Other than outputing digital A/V signals, the firewire ports have no other functionality. From what I understand after hearing from Moxi Guy, the box supports NO computer interface functions at this time.

Also, if you set the box to record a certain program at a certain time, Moxi will NOT tune to that channel at that specific time. One of the internal tuners WILL tune to that channel and record to the HDD, but the other tuner (the one that outputs video to the display) will remain on the same channel you left it on. This is only the case if you select ONLY 1 show to record at that specific time. If you select 2 shows, Moxi will change the video output to one of the shows at the time the program starts, but there is no way to tell Moxi which recording program you want to watch and which one you want Moxi to do in the background without the A/V being output.

I'm afraid I just don't buy this. Every laptop computer, and many desktop computers, have sleep/hibernate functions from which they can recover very quickly. Some (e.g., my PowerBook) have timers that can induce the computer to wake automatically at some preset time. It can't be that huge an engineering feat to include a standby mode where many extraneous functions are effectively off while keeping the necessary scheduling functions on.
Oh I'm sure it's POSSIBLE for them to have added that feature during the initial design phase, however it was probably not in their best interests during R&D. (i.e. more money and time spent on an issue very few users would care about-or they just didn't even consider this) Also, I doubt the current hardware/software supports this feature because it was not incorporated during initial construction.

But mention it to Moxi Guy and we'll see if later versions of the box have this feature.

I just moved into my new house at the begining on the month. I waited three weeks for DTV to come out and tell me they cannot set up my dish because there is no line of sight. My only choice as of now is charter cable. I called charter today and they will be coming out tomorrow. When I was on the phone placing my order, I asked what type of connections are on the moxi. He could not tell anyhting. Does anyone know if there is a website I can view the moxi box? I just got my 55" sony and I would like to use the DVI or HDMI connections. Of course I will not get the moxi until the end of April, but I would like to be prepared. Thanks

I just moved into my new house at the begining on the month. I waited three weeks for DTV to come out and tell me they cannot set up my dish because there is no line of sight. My only choice as of now is charter cable. I called charter today and they will be coming out tomorrow. When I was on the phone placing my order, I asked what type of connections are on the moxi. He could not tell anyhting. Does anyone know if there is a website I can view the moxi box? I just got my 55" sony and I would like to use the DVI or HDMI connections. Of course I will not get the moxi until the end of April, but I would like to be prepared. Thanks
Moxi does have a DVI port which is SUPPOSED to be activated on most boxes, but you will have to wait until you receive your box to see for sure. Also, there have been many complaints about the DVI not/partially functioning when it is supposedly enabled. Moxi's support DVI output, component (Y/Pb/Pr) output, composite (RCA) output, and S-video output. Even if your DVI works you may still need to connect through another video source (component) if you want to watch SD channels as the DVI only outputs HD video formats (i.e. 480p, 720p, 1080i) and SD is 480i which is supported by all of the video outputs EXCEPT DVI.

http://broadband.motorola.com/consumers/images/bmc9022_bigview_1.jpg
http://broadband.motorola.com/consumers/images/bmc9022_back.jpg

Most updated versions of the box also include firewire (IEEE 1394) ports.

Moxi Box (http://broadband.motorola.com/consumers/products/bmc9022/)

By the way, any idea whether you ordered the BMC 9012 (older version with 80 GB hard drive) or the BMC 9022D (newer version which includes built in DVD/CD drive, 160 GB HDD, and is compatible with the Moximate)?

There is no Standby/Off function for the Moxi, mainly because it wants to remain on so that it can record anything it is set to record. If you accidently turn it off and don't turn it back on during a scheduled recording, the box will not record, so i believe their main motive in limiting that feature was to make the interface more user friendly so you would never have to worry about leaving the box on. Also, for the Moxi to record it needs to utilize most of the hardware (HDD, processor, etc.) and i guess they didn't think to add a feature letting it run idle until a scheduled recording and then turn ITSELF back on until it was done recording. In addition, if you were to turn the box on and off every time you used it, it would take a LONG time. My Moxi takes SEVERAL minutes to boot up when i restart it, so i would guess this is another one of the big factors that went into their reasoning.

So basically if you're that concerned about the heat/noise/power consumption when it's not being used, and you don't have a scheduled recording, the only thing you can really do is unplug the thing to keep it off.


That's BS -- my old Dish PVR could be turned OFF and it would turn itself ON to record a scheduled show, then turn OFF again

That's BS -- my old Dish PVR could be turned OFF and it would turn itself ON to record a scheduled show, then turn OFF again

ReplayTV does the same thing too, but the hard drive still spins.

Moxi does have a DVI port which is SUPPOSED to be activated on most boxes, but you will have to wait until you receive your box to see for sure. Also, there have been many complaints about the DVI not/partially functioning when it is supposedly enabled. Moxi's support DVI output, component (Y/Pb/Pr) output, composite (RCA) output, and S-video output. Even if your DVI works you may still need to connect through another video source (component) if you want to watch SD channels as the DVI only outputs HD video formats (i.e. 480p, 720p, 1080i) and SD is 480i which is supported by all of the video outputs EXCEPT DVI.

http://broadband.motorola.com/consumers/images/bmc9022_bigview_1.jpg
http://broadband.motorola.com/consumers/images/bmc9022_back.jpg

Most updated versions of the box also include firewire (IEEE 1394) ports.

Moxi Box (http://broadband.motorola.com/consumers/products/bmc9022/)

By the way, any idea whether you ordered the BMC 9012 (older version with 80 GB hard drive) or the BMC 9022D (newer version which includes built in DVD/CD drive, 160 GB HDD, and is compatible with the Moximate)?


I ordered the HD DVR moxi box. They could not tell no more info because they are out of stock right not. Thanks for the pic, I will use the DVI connection for my HD source.

I ordered the HD DVR moxi box. They could not tell no more info because they are out of stock right not. Thanks for the pic, I will use the DVI connection for my HD source.
Yeah both BMC models are HD DVR's but for me anyway, it's just the luck of the draw. First box we got for downstairs, ordered "HD DVR" from Adelphia was the BMC 9012, and the second one we ordered for my room we again ordered an "HD DVR" and we ended up getting the newer BMC 9022D, LUCKY ME :D

Good luck with the DVI connection, hopefully you don't have trouble like others have had.

I'm watching the new show Heist on NBC right now..... the audio levels are all over the place. and the picture keeps changing the display size. (switching between 720 and 1080)

Also the soundtrack is not matching the picture at points... and at others, it catches up.


Indicative of Hardware, or signal? Possible that its a problem with the broadcast?


Also Lizzard.... do I know you from another board? Do you drive a Focus?

no, not me.

I'm watching the new show Heist on NBC right now..... the audio levels are all over the place. and the picture keeps changing the display size. (switching between 720 and 1080)

Also the soundtrack is not matching the picture at points... and at others, it catches up.


Indicative of Hardware, or signal? Possible that its a problem with the broadcast?


Also Lizzard.... do I know you from another board? Do you drive a Focus?
Does the size switch only when it goes to commercial? Because with both of our Moxi boxes, the audio levels (using stereo output to a 330w stereo system with one box and optical audio to a 1000w Onkyo 7.1 surround with the other box) of HD channels seem to have quite a bit less power than SD channels do. Also, when watching HD channels, almost all commercials are in 480p or 720p and are thus cropped and if the show is 1080i then it will switch resolutions when the commercials come on. I also have noticed slight variation with the audio and video on HD channels at certain times.

I would guess the audio issue is due to the fact that audio for HD channels is broadcast in digital format and audio for SD channels is broadcast in analog format, for analog channels anyway.

I expect some fluctuation in commercials, but this was right in the middle of the show. out of NOWHERE.


I'm guessing it was just a local broadcast issue, but just double checking.

You guys are so hot to blame the box, and not your cable company -- since the problems seem to be more out your way -- I've not heard of any complaints from this part of the world about HD recording and pixelation. Soooooo ..... maybe you should call your cable company and complain A LOT since you're paying them :)

BTW, its STILL working fine here.

Well, I am one Stl charter customer that has had lots of problems. I was one of the first to get Moxi, and first to get the mate. Moxi will work (record and playback HD) for a time and then I will get almost unwatchable pixilation, drop outs you name it. Then it's Ok for ten minutes or two weeks and then more of the same. I have had technicians out a half dozen times and each time it apprears to fix the problem (Added amplifiers, moved splitters, replaced drop cables where squirrels took a bite, boost power levels to my neighborhood, etc. you name it we have done it.

Is this a clue? The most recent problem concerns mostly CBS-HD and ESPN-HD all the other channels record and playback fine although FF through the good HD channels still have enormous pixilation. I guess this points toward signal strength but why can't they fix it???????? There is a splice between the line from the pole and my main box but they always say that that can't be the problem.

I haven't check the two HD channels theory yet but it may hold since most of the shows we like are on at the same time.

I have been with TCI/Charter over 20 years but I am getting fed up.
I am about to call again (probably 50 calls over the last 2 years) and take more time off so they can come out and investigate.........I love my Moxi most of the time but I'm not getting what I pay for. :mad:

Ideas?
Thanks,
pwsher

Oh I'm sure it's POSSIBLE for them to have added that feature during the initial design phase, however it was probably not in their best interests during R&D. (i.e. more money and time spent on an issue very few users would care about-or they just didn't even consider this)

Someone early on in this thread estimated the annual cost in electricity of running a MOXI was many hundreds of dollars. How much of this would be saved if there were a simple standby button? Customers might not think of this issue or be aware of it when they're making a purchasing decision; but most customers certainly care about it.

EDIT: Okay, I did the calculations based on the 80W numbers quoted elsewhere in the thread and it actually comes to less than 100 bucks a year in my area. Still, it's an issue people care about: do you leave your 80W bulbs on all night?

Also, I doubt the current hardware/software supports this feature because it was not incorporated during initial construction.

In its simplest form, I would think this would be a relatively straightforward software fix: just include an "OFF" card on the MOXI screen that shuts down the tuners and the buffer. Granted the lack of an off switch on the box and an off remote code would make the whole thing a bit clunky, but that's part of the point: who makes a power hog like this without building in an easily accesible low-power mode?

Moxi Guy? Any insight?

I am looking forward to getting 480i signals via the DVI connector. I bought a Belkin Razorvision cable which has DVI input. It is a minor video processor which accepts any video format as input and enhances the output. But, it would help NTSC signals much more than it enhances ATSC signals.

When is Digeo supposed to add 480i content to the DVI output?

EDIT: Okay, I did the calculations based on the 80W numbers quoted elsewhere in the thread and it actually comes to less than 100 bucks a year in my area. Still, it's an issue people care about: do you leave your 80W bulbs on all night?

Yup.

80w = 0.080 Kw. Run it for 1 hour = 0.080Kwh.

Run it for 24 hours = 1.92Kwh/day

365 Days = 683Kwh/year.... where I live, the price is about $0.14/kwh so $95.70/year per unit. Its a little steep if you ask me.

The average PC runs about 200w average (more or less depending on number of Hard Drives, Video Cards, Processor, etc)

I don't see why they can't just do what other computers do. Standby mode. Spin down the harddrives and don't do anything except keep track of the time and que up what your next scheduled activity is... pull it all into RAM.

So that way it knows that its not doing anything until 3pm, so basically go to sleep until then, or until a signal is received.

Its not hard.

If the box did have a standby mode you know we would all be complaining about how long it takes to wake up out of standby. :cool:

As far as i know, the firewire ports HAVE NO input functionality, and only output MPEG-2 digital video and digital audio to a compatible device. Other than outputing digital A/V signals, the firewire ports have no other functionality. From what I understand after hearing from Moxi Guy, the box supports NO computer interface functions at this time.

Also, if you set the box to record a certain program at a certain time, Moxi will NOT tune to that channel at that specific time. One of the internal tuners WILL tune to that channel and record to the HDD, but the other tuner (the one that outputs video to the display) will remain on the same channel you left it on. This is only the case if you select ONLY 1 show to record at that specific time. If you select 2 shows, Moxi will change the video output to one of the shows at the time the program starts, but there is no way to tell Moxi which recording program you want to watch and which one you want Moxi to do in the background without the A/V being output.

whatever...I am quite aware of the functions of this box and I would not have said it if I didn't know that it was possible. Like I said the easy answer is no, but is it possible with a box that has firewire ports...YES

I have controlled the panel from my computer but I can not capture due to something the moxi is doing to protect its content. I also have a moto 6200 and I can capture and change channels via firewire.

But I guess some people dont really beleive me even though I have gone out of my way to provide acurrate info here based on my unique situation and hands on experience with this equipment.

channel change commands are sent to the Panel AV/C device which is one of the devices detected when you plug the firewire into your computer.

I am looking forward to getting 480i signals via the DVI connector. I bought a Belkin Razorvision cable which has DVI input. It is a minor video processor which accepts any video format as input and enhances the output. But, it would help NTSC signals much more than it enhances ATSC signals.

When is Digeo supposed to add 480i content to the DVI output?

A video output behavior change will be implemented in 3.2 update 3.3.2 update 3 will enable 480i over DVI in its native resolution. However, when a DVI
cable is connected to the media center, the video portion of the Component, Composite,
and S-Video outputs will be disabled. Note that this mode of operation is not
included in the DVI specification, and therefore some TVs may not be able to display
a 480i signal

this is what I am told

enabling the 480p option would probablly be better as it is more likely to be supported by different tv's DVI inputs... there are already problems with tvs component inputs only supporting 480p,720p, and 1080i since 3.2 update and native passthrough. In this situation you can only check 720p and 1080i so all SD 4:3 content is displayed with borders on the sides on a 16:9 TV. Most TV's have limited zoom and resize function when viewing HD content and can not properly stretch or zoom to a full screen uncropped picture in this situation.

But I guess most people dont really beleive me even though I have gone out of my way to provide acurrate info here based on my unique situation and hands on experience with this equipment.

I believe you slim. :)

I believe you slim. :)
Thanks... I am feeling a little Pessimistic today and I guess I got a little frustrated there.

I will change the post to -some people-

whatever...I am quite aware of the functions of this box and I would not have said it if I didn't know that it was possible. Like I said the easy answer is no, but is it possible with a box that has firewire ports...YES

I have controlled the panel from my computer but I can not capture due to something the moxi is doing to protect its content. I also have a moto 6200 and I can capture and change channels via firewire.

But I guess some people dont really beleive me even though I have gone out of my way to provide acurrate info here based on my unique situation and hands on experience with this equipment.

channel change commands are sent to the Panel AV/C device which is one of the devices detected when you plug the firewire into your computer.
Sorry I jumped on your answer; from what Moxi Guy told me and what i read in the addendum firewire manual supplied with the box i understood that the firewire ports had no other functionality. Because i had not tried it myself, i had to add the "As far as i know" limitation to the beginning of my post, but sorry if it came off as insulting.

I do believe you slim and would like to know how you managed this control through your computer? Simple firewire cable to the computer and then what software did you use to control the box?

No hard feelings :D

OK, the cable guy came out today and installed my cable. He was even nice enough to tell me that he did have some moxi boxes. According to charter, it would be at least three weeks. But I also ordered just a HD box for my master bedroom, but they told me they do not know when they will be getting them. I told the cable guy that I was on a list and he laughed, whispering that there is no such thing as a list. My question is since I subscribe to the HD channels can I purchase an aftermarket HD box and receive HD channels in master bedroom? Thanks

OK, the cable guy came out today and installed my cable. He was even nice enough to tell me that he did have some moxi boxes. According to charter, it would be at least three weeks. But I also ordered just a HD box for my master bedroom, but they told me they do not know when they will be getting them. I told the cable guy that I was on a list and he laughed, whispering that there is no such thing as a list. My question is since I subscribe to the HD channels can I purchase an aftermarket HD box and receive HD channels in master bedroom? Thanks
The digital cable/HDTV signals will be encrypted so if you want an aftermarket HD box it will need to have a CableCard slot and you will need to purchase a CableCard from Charter. Also, if your TV has a built in ATSC tuner and a CableCard slot you can just get the card and put it directly into your TV for HD service. Short of doing that, you will need to wait for Charter to get more boxes.

But they really have NO HD boxes available!! That's outrageous, especially if you're paying an extra monthly charge for the HD!!

The cable guy did bring me the moxi dvr. I was just trying to get an HD box for my room. The tv in my room does not have the cabke card slot, just component jacks. How much does the card cost from charter? Thanks again

The cable guy did bring me the moxi dvr. I was just trying to get an HD box for my room. The tv in my room does not have the cabke card slot, just component jacks. How much does the card cost from charter? Thanks again
I'm with Adelphia in SoCal so I have no idea how much the Charter CableCard costs but it's usually around a couple bucks a month. It's designed to deliver the service (HDTV and digital cable programming) without the extras (VOD and Guide information). I would guess a CableCard would be around $3-$5/month, but it could be different.

I do believe you slim and would like to know how you managed this control through your computer?

No hard feelings :D

Thanks. My response was more relative to my attitude at the time. One of those weeks... :-)

Here are the two threads I follow.

firewire recording from STBs
http://www.avsforum.com/avs-vb/showthread.php?threadid=403695&highlight=windowsXP+motorola

firewire recording from STBs w/ MCE integration and channel changing
http://www.thegreenbutton.com/community/shwmessage.aspx?ForumID=26&MessageID=104152

There is a file in the package called channel.exe that can be used to send channel changes to the panel. What I did is create shortcuts to the file with paramaters such as
channel.exe 2 770
to change to 770. 2 actually refers to the device number you can determine which device is the panel by running
channel -v
from the command prompt

anyway...what I have is a toolbar on my taskbar with my 13 HD channels that I can use as a remote while watching live from VLC media player. For recording I schedule tasks to run CapDVHS and any channel changes I need between recordings. Eventually I plan to use the MCE integration...hopefully it will have live tv working via firewire at some point. Currently I prefer capturing the mpeg2ts in its raw form to having MCE dvr-ms files

hey slim quick question:

I was reading the threads about STB channel changing and recording, and i did a search but couldn't find out for certain if the Moxi supports the STB recording to the Computer. If I DL all those drivers and software and setup correctly, is it possible to record unencrypted content from the moxi to the computer or does moxi only allow the panel control options?

Thanks ;)

In SoCal A* charges $1.75 for the CableCard if it's the first HD device $4.75 if it's the second. and prices just went up so it's probably a little more now too.

In SoCal A* charges $1.75 for the CableCard if it's the first HD device $4.75 if it's the second. and prices just went up so it's probably a little more now too.
Glad i got the Moxi box- can't beat the guide plus 160 GB DVR :D

hey slim quick question:

I was reading the threads about STB channel changing and recording, and i did a search but couldn't find out for certain if the Moxi supports the STB recording to the Computer. If I DL all those drivers and software and setup correctly, is it possible to record unencrypted content from the moxi to the computer or does moxi only allow the panel control options?

Thanks ;)

It seems digeo is doing something to protect the content streaming over firewire as I can record from the 6200 but not the 9012. One other person with a DVHS deck reported that he could record from premium channels only when playing back previously recorded content, but this did not work for me on my computer. the channel changing was working for me but really not much point if I can't record so I have now returned the moxi with firewire.

Glad i got the Moxi box- can't beat the guide plus 160 GB DVR :D

I actually use a combo of both, this started when the Moxi did an awful job with SD channels. It's much better now but I still like the convienience of using the TV on its own.

There's no "off" or "standby" mode for this box!
We are planning a low-power mode in our second generation box... but that's still a ways off. BTW, one of the benefits that many people enjoy about the way things are set up now is this--whenever you turn on the TV, if you happen to be interested in the program that's running, you usually have the ability to back up and watch it from the beginning because it's in the buffer. If you press record mid show, you'll still get everything that's in the buffer (up to the beginning of the show).

We are planning a low-power mode in our second generation box... but that's still a ways off. BTW, one of the benefits that many people enjoy about the way things are set up now is this--whenever you turn on the TV, if you happen to be interested in the program that's running, you usually have the ability to back up and watch it from the beginning because it's in the buffer. If you press record mid show, you'll still get everything that's in the buffer (up to the beginning of the show).

I've done that. And, BTW I had to go to my ReplayTV to "TimeWarp" to find the actual title of a show I missed to find it in the future. Sort of a Back To The Future function! :eek:

I just turned in my Moxi after 4 days. Two reasons: 1. Would not do 480p. 2. On non HD the picture was terrible. I was very impressed otherwise, but could stand to watch 4:3 on widescreen. Questions is, any idea when the 480p will be added and also will the SD channel's picture improve in the future.

I just turned in my Moxi after 4 days. Two reasons: 1. Would not do 480p. 2. On non HD the picture was terrible. I was very impressed otherwise, but could stand to watch 4:3 on widescreen. Questions is, any idea when the 480p will be added and also will the SD channel's picture improve in the future.
What connection were you using to your TV? My box is connected through component and it outputs 480i, 480p, 720p, and 1080i. SD channel quality used to be complained about quite a bit, but i think recent software updates resolved this issue. If you were using the DVI connection that may have been the source of your problems. To my knowlege Moxi DOES SUPPORT 480p output.

Thanks... I am feeling a little Pessimistic today and I guess I got a little frustrated there.

I will change the post to -some people-
No problem. :)

Keep in mind, though, I would NEVER play poker with a guy named "slim". :eek:

No problem. :)

Keep in mind, though, I would NEVER play poker with a guy named "slim". :eek:

I don't discourage questioning the truthfulness of anything you read on the internet or elsewhere for that matter, but in this context if Im going to question the validity of something someone replied I would probably take a look at there posting history to see if it seems like they know what they are talking about or research the question at hand.

ODD Behaivor...

Tonight I was watching HD Net just fine, then I switched to HD HBO and it worked just fine for a while, went to Deal or no Deal on NBC... I hit the record on Big Love at nine on SD HBO. At 8:59 the moxi said it had to switch to record to Big Love at nine so I hit OK

At 9:00 the moxi switched to Trading Spouses to record (series). Then at 9:01 we went to recorded shows and clicked on Big Love since there are no commercials.

The picture would do the squares, the sound would blip out, the same thing happened Sunday night and was the reason why we were going to watch it tonight. All high channels did this, HBO to HD channels. It was all messed up.

What was different between now and an hour ago when I was watching HD? 1 thing, the moxi is recording shows.

So I stopped the recording of Big Love, it was still doing it... Then I stopped Trading Spouses and guess what, it stopped! I could now watch Big Love...

So I hit record and then went to fox and hit record, went back to HBO and it seems to be working fine.

I can only come to one conclusion, I must a bad tuner? Is this possible? Are they separate?

I am sorry for the long post, but wanted to be as detailed as I can - in-case anyone else has noticed this problem.

I also have the RCA audio problem so I am hoping to get my box swapped out soon, this will only *hurry* the process for me...

I just read into the faq a little more and found what I was looking for... Seems I got a signal issue on one of the tuners...

great....

Today I just got a Moxie from Charter Cable. It replaced a Series 2 stand alone Tivo and a Digital Cable box. My TV is a Samsung HLN617 DLP. The Charter guide booklet says I can pick 480i, 480p, 720p and 1080i but the Moxie manual says it only supports 480i, 720p and 1080i. I confirmed this by hooking the cables to component 2 (480p/720p/1080i) on my Samsung TV and the standard definition (480i) content was terrible and did not fill my screen. The Moxie on screen settings area also does not give me a choice for 480p. The only way I could improve the standard definition content was by hooking the cables to component 1 (480i/480p), it looked much better and filled my viewing screen.

Now I know the newer Samsung's include 480i into all the component jacks. But clearly the Moxie does not support 480p, as many on this threat have stated it does. I guess I could just switch the component to antenna to view standard definition in full screen, but then I can't record it that way on the Moxie. And it's a pain in the rear to physically switch the cables to properly view standard definition content.

Any help would be appreciated.

One more thing, how do I find out what firmware my Moxie has?

We are planning a low-power mode in our second generation box... but that's still a ways off. BTW, one of the benefits that many people enjoy about the way things are set up now is this--whenever you turn on the TV, if you happen to be interested in the program that's running, you usually have the ability to back up and watch it from the beginning because it's in the buffer. If you press record mid show, you'll still get everything that's in the buffer (up to the beginning of the show).

Yes! It's one of the reason Moxi's and Tivo's are so darn useful. There are other ways to save on a power bill.

What connection were you using to your TV? My box is connected through component and it outputs 480i, 480p, 720p, and 1080i. SD channel quality used to be complained about quite a bit, but i think recent software updates resolved this issue. If you were using the DVI connection that may have been the source of your problems. To my knowlege Moxi DOES SUPPORT 480p output.
Thanks for the response. I had it connected with componet, my tv is a Samsung. See Resist"s comments below.

MoxiGuy,
Questions I was thinking about on the future ability of using external drives. If you can answer....
1) Are the internal and external looked at as one big drive and essentially striped or spanned?
2) If they are looked at as individual, does the Moxi chose where to record or is that a choice when setting the record settings?
3) If it's a spanned drive and the external fails what happens?
4) If it's seperate, can a program recorded on the local drive be moved to the external? The potential here to save and library is huge...as drives become cheaper and cheaper.

So many questions and I bet so few answers ;) Durn NDA.

I am not sure if this has been discussed but can I play my mp3 player connected to my tv by plugging into one of the usb ports on my Moxi 9022? Its cool that I can charge my Ipod through it but it would be great to be able to play it as well.

I know I can buy a cable from Apple to do it but before I do that I was wondering if I did not need to.
Thanks.

Today I just got a Moxie from Charter Cable. It replaced a Series 2 stand alone Tivo and a Digital Cable box. My TV is a Samsung HLN617 DLP. The Charter guide booklet says I can pick 480i, 480p, 720p and 1080i but the Moxie manual says it only supports 480i, 720p and 1080i. I confirmed this by hooking the cables to component 2 (480p/720p/1080i) on my Samsung TV and the standard definition (480i) content was terrible and did not fill my screen. The Moxie on screen settings area also does not give me a choice for 480p. The only way I could improve the standard definition content was by hooking the cables to component 1 (480i/480p), it looked much better and filled my viewing screen.

Now I know the newer Samsung's include 480i into all the component jacks. But clearly the Moxie does not support 480p, as many on this threat have stated it does. I guess I could just switch the component to antenna to view standard definition in full screen, but then I can't record it that way on the Moxie. And it's a pain in the rear to physically switch the cables to properly view standard definition content.

Any help would be appreciated.

I had explained the issue with component inputs that don't support 480i and the fact that currently 480p is not an output option for the moxi on the page prior to this. A possible workaround might be to use the composite video out to the tv for SD 480i and the component for HD of course if you are using the analog output only you will have to split the left and right channels out of the moxi to go to the separate inputs on the tv.

Still on the waiting list for a Moxi; I have no DVR of any kind right now.

I keep hearing horror stories about SD out of the Moxi. However, at only $11/month, the Moxi is my lowest-risk option, so I think I will give it a try. If SD is un-watchable, I'll turn it in a month later and spring for a Tivo. (currently MSRP $17/mo with 3-year commitment...yuck)

I should clarify that the only channels I care about are currently only available in SD. I am going to stick with my good-old 27-inch SD CRT (with Component in, at least) so I guess I'm not the typical AVS poster..most of y'all seem to be hard-core HD-philes with fancy displays.

Is my plan sound? Or do 90%+ of you think that the Moxi will disappoint me?

I gotta solve this soon...I can't keep getting up at 4:30 PST to watch EPL matches... :-) :-)

Thanks,
JPEG

Today I just got a Moxie from Charter Cable. It replaced a Series 2 stand alone Tivo and a Digital Cable box. My TV is a Samsung HLN617 DLP. The Charter guide booklet says I can pick 480i, 480p, 720p and 1080i but the Moxie manual says it only supports 480i, 720p and 1080i. I confirmed this by hooking the cables to component 2 (480p/720p/1080i) on my Samsung TV and the standard definition (480i) content was terrible and did not fill my screen. The Moxie on screen settings area also does not give me a choice for 480p. The only way I could improve the standard definition content was by hooking the cables to component 1 (480i/480p), it looked much better and filled my viewing screen.

Now I know the newer Samsung's include 480i into all the component jacks. But clearly the Moxie does not support 480p, as many on this threat have stated it does. I guess I could just switch the component to antenna to view standard definition in full screen, but then I can't record it that way on the Moxie. And it's a pain in the rear to physically switch the cables to properly view standard definition content.

Any help would be appreciated.
Could be your firmware settings or your TV's capabilities because my Moxi (BMC 9022D w/ 3.2 firmware) supports 480i, 720p, 1080i through component. SD content is not noticeably different when viewing from built in tuner in my tv and the Moxi box, and SD content delivered to my TV throught the component connection through the Moxi IS stretched to 16:9 to fill my screen.

To determine firmware version hold Menu and OK buttons on the front panel of the box for approximately 5 seconds and the diagnostics screen will appear. Use the remote or navigation buttons on the box to move down to 06-Software Diagnostics Menu>51-Software Update Status. Software version will be listed on that screen. To return to Moxi interface hit the Moxi button on the remote.

I am not sure if this has been discussed but can I play my mp3 player connected to my tv by plugging into one of the usb ports on my Moxi 9022? Its cool that I can charge my Ipod through it but it would be great to be able to play it as well.

I know I can buy a cable from Apple to do it but before I do that I was wondering if I did not need to.
Thanks.
The USB ports are not currently compatible with any hardware. Also, the software does not yet support this feature (if your version has the "Jukebox" feature under the menu, later firmware updates may enable the USB ports for this feature).

Still on the waiting list for a Moxi; I have no DVR of any kind right now.

I keep hearing horror stories about SD out of the Moxi. However, at only $11/month, the Moxi is my lowest-risk option, so I think I will give it a try. If SD is un-watchable, I'll turn it in a month later and spring for a Tivo. (currently MSRP $17/mo with 3-year commitment...yuck)

I should clarify that the only channels I care about are currently only available in SD. I am going to stick with my good-old 27-inch SD CRT (with Component in, at least) so I guess I'm not the typical AVS poster..most of y'all seem to be hard-core HD-philes with fancy displays.

Is my plan sound? Or do 90%+ of you think that the Moxi will disappoint me?

I gotta solve this soon...I can't keep getting up at 4:30 PST to watch EPL matches... :-) :-)

Thanks,
JPEG
SD content looks GREAT on my 30" LCD coming from the Moxi. Video is input through component jacks, and SD is scaled up to 16:9 although my TV supports adding black bars on the side to view as standard 4:3.

Could be your firmware settings or your TV's capabilities because my Moxi (BMC 9022D w/ 3.2 firmware) supports 480i, 480p, 720p, 1080i through component. 480p IS an available option on my box under Settings>HDTV Setup. Also, SD content looks is not noticeably different when viewing from built in tuner in my tv and the Moxi box, and SD content delivered to my TV throught the component connection through the Moxi IS stretched to 16:9 to fill my screen.

To determine firmware version hold Menu and OK buttons on the front panel of the box for approximately 5 seconds and the diagnostics screen will appear. Use the remote or navigation buttons on the box to move down to 06-Software Diagnostics Menu>51-Software Update Status. Software version will be listed on that screen. To return to Moxi interface hit the Moxi button on the remote.

I just checked my Moxi box to confirm, and I do NOT have 480p available. I had thought that 480p was available in an earlier firmware release, but because of image quality issues, Digeo removed it. I believe it is scheduled to make a re-appearance in an upcoming firware update. I am on Adelphia in So Cal, and I am at firmware 3.2.171.......(I think the rest is probably irrelevant)

I just checked my Moxi box to confirm, and I do NOT have 480p available. I had thought that 480p was available in an earlier firmware release, but because of image quality issues, Digeo removed it. I believe it is scheduled to make a re-appearance in an upcoming firware update. I am on Adelphia in So Cal, and I am at firmware 3.2.171.......(I think the rest is probably irrelevant)
You are correct. Just checked my Setup and i am mistaken. 480p is not available. Moxi currently supports 480i, 720p, and 1080i ONLY. However everything else i said about SD content looking great and it being automatically stretched to 16:9 on my TV is true. Can't put my finger on why others cannot get these same results. Must be TV's settings.

I have a Moxi with a 32" SD CRT (with component in) and I am VERY happy with the picture. If I tune to the HDTV channels, the picture is much sharper (even on my SDTV) I admit. But the SD channels are also very watchable. The SD Digital channels are sharper than the SD Analog channels, but even the analog channels are OK as far as I'm concerned.

The Analog SD channels appear just slightly pixelated -- think of a VCR image vs a DVD image. that's the difference between the analog SD channels and the HD channels. Sure, the VCR tape isn't as crisp as a DVD, but it still works OK :)

If I were an HDphile who had dropped 10K on my system, I might have a different opinion :)

By the way Jasonvr, I am also serviced by Adelphia SoCal. How has Adelphia been for you and what "Extras" are available on your Moxi (ie jukebox, games, other apps.) because non are available on mine. Also, what HD channels are available in your area, because the HD content Adelphia offers me is QUITE limited (CBS, NBC, ABC, FOX, PBS, HBO, Showtime, and ESPN) and i don't yet subscribe to HBO, Showtime, or ESPN HD, so basically i've got the major networks and PBS. Also, any info on when Adelphia in your area will go FULLY digital, because we are waiting for that here too.

I have a Moxi with a 32" SD CRT (with component in) and I am VERY happy with the picture. If I tune to the HDTV channels, the picture is much sharper (even on my SDTV) I admit. But the SD channels are also very watchable. The SD Digital channels are sharper than the SD Analog channels, but even the analog channels are OK as far as I'm concerned.

The Analog SD channels appear just slightly pixelated -- think of a VCR image vs a DVD image. that's the difference between the analog SD channels and the HD channels. Sure, the VCR tape isn't as crisp as a DVD, but it still works OK :)

If I were an HDphile who had dropped 10K on my system, I might have a different opinion :)
I am an HDphile who dropped just over 1k on my system- gotta know where to SHOP!!! :D

30" Sceptre LCD HDTV (DVI, VGA, HD Component x 2, Composite, S vid, analog audio out, sub out, PIP)

330 Watt Panasonic Stereo System.

Toshiba Upconverting DVD Player/ Hi-Fi VCR Combo running w/ HDMI/DVI cable

BMC 9022D w/ Moxi from Adelphia SoCal. GOTTA LOVE IT!!!!!

I am an HDphile who dropped just over 1k on my system- gotta know where to SHOP!!! :D
30" Sceptre LCD HDTV (DVI, VGA, HD Component x 2, Composite, S vid, analog audio out, sub out, PIP)
330 Watt Panasonic Stereo System.
Toshiba Upconverting DVD Player/ Hi-Fi VCR Combo running w/ HDMI/DVI cable
BMC 9022D w/ Moxi from Adelphia SoCal. GOTTA LOVE IT!!!!!

I'm jealous :)

My setup:
32" Sharp flatscreen CRT
BMC 9022 Moxi (with the MoxiMate in our bedroom)
Yamaha HTR-5560 stereo system
Technics full-size floor speakers, Yamaha bookshelves for the rears, and a KLH center
Samsung DVD Recorder
Fisher VCR
Harmony 676 remote

Design decisions:
Our old (27") TV went out about a year ago. I budgeted $500 for a new TV. I first went with a Toshiba 26" widescreen HDTV. I liked it but it was just too dang small and too many shows are still in 4:3 format so I wasn't taking advantage of the widescreen. I returned it and got the 32" Sharp. It has an incredible picture for an SDTV. I am very happy with it. The biggest reason I got the Sharp was because it has an extremely small bezel around the tube and it allowed me to get a 32" and fit it in my entertainment center (or so I thought - it was 1/16" too wide. AARGH! I ended up having to cut our entertainment center to make it fit... turned out really nicely though)

I elected to go with my old Technics floor speakers instead of getting new bookshelves + subwoofer. I'm not a fan of subs -- they sound "disconnected" to me -- you hear the highs and the thumpthumpthump from the sub... I prefer a smooth range without the strong bass a sub provides. My old Technics (8" woofer, 4" mid, 2" tweet, passive bass port) gives a nice smooth range all across the scale and has a nice warm, mellow tone to it. You don't get the crispness or the dramatic room-shaking explosions modern speakers provide (which is so important for movies...) but the warm mellow tone is really good for listening to music on them. I like 'em.

I DEFINATELY recommend the Harmony remote. WOW I don't know how I lived without that!! incredible ease of use.

My Samsung HLN617 doesn't support 480i in component 2 or 3. Likewise the TV will not enlarge or do panaramic 480i content. The Moxie needs to do 480p for my TV to support this in those component jacks. Any work around I do will still not allow me to record on the Moxie in full screen.

Last night I viewed a recorded show on my new Moxie and watched in horror some pixelation. Another issue was fast forwarding, at times Moxie would not allow it and rewind to were I started from on its own. Very strange. I can't believe I'm having these issues right off the bat with my Moxie. I had such high hopes for it.

One more thing, the Moxie remote is weak (and I have new batteries in mine). Unless you point it directly at the box it won't react.

My Samsung HLN617 doesn't support 480i in component 2 or 3. Likewise the TV will not enlarge or do panaramic 480i content. The Moxie needs to do 480p for my TV to support this in those component jacks. Any work around I do will still not allow me to record on the Moxie in full screen.

Last night I viewed a recorded show on my new Moxie and watched in horror some pixelation. Another issue was fast forwarding, at times Moxie would not allow it and rewind to were I started from on its own. Very strange. I can't believe I'm having these issues right off the bat with my Moxie. I had such high hopes for it.

One more thing, the Moxie remote is weak (and I have new batteries in mine). Unless you point it directly at the box it won't react.
Interesting, so Moxi won't even record SD content in 16:9 format, is that what you're saying? Seems your TV may be the source of the problem as my TV can easily change the aspect ratio of any 480i content coming from the Moxi. Most HDTV's have no problem changing the aspect ratio of 480i content between 16:9 and 4:3, but most WILL NOT change the aspect ratio of HD content (480p, 720p, 1080i).

Also, my moxi remote seems very STRONG, so i don't know what the problem might be? I also have experienced fast forwarding issues. Really the only problem with FF that i've had is FF'ing through buffered content (not recorded) at full speed, the Moxi tends to like to jump to live TV at certain points. Eventually got to the spot i wanted but it drove me crazy as i was in a time crunch.

Likewise the TV will not enlarge or do panaramic 480i content. The Moxie needs to do 480p for my TV to support this in those component jacks. Any work around I do will still not allow me to record on the Moxie in full screen.


If you are using composite out on the moxi and you select 480i in HDTV setup you should be able to get a full stretched picture on 4:3 SD content.

Can't put my finger on why others cannot get these same results. Must be TV's settings.


I thought I explained it quite well but I guess not.

http://www.avsforum.com/avs-vb/showthread.php?p=7364023#post7364023

the problem is the combination of the moxi using native passthrough, the tv's inability to display 480i on the component input, and the lack of the 480p option in the current moxi software

the moxi is recording the transport stream in the format defined in that stream. it is not a matter of recording SD as 16:9 it is about being able to output it in a format that the tv can properly handle. If anyone else has the Digital music on the moxi and notices the picture is squished even on 4:3 tvs so that borders are on the left and right this is most likely due to that transport stream reporting an aspect ratio of 1:1 and the moxi's native passthrough. I know this to be the case in my area at least.

By the way Jasonvr, I am also serviced by Adelphia SoCal. How has Adelphia been for you and what "Extras" are available on your Moxi (ie jukebox, games, other apps.) because non are available on mine. Also, what HD channels are available in your area, because the HD content Adelphia offers me is QUITE limited (CBS, NBC, ABC, FOX, PBS, HBO, Showtime, and ESPN) and i don't yet subscribe to HBO, Showtime, or ESPN HD, so basically i've got the major networks and PBS. Also, any info on when Adelphia in your area will go FULLY digital, because we are waiting for that here too.

Wow, lot of activity here today. And wouldn't you know it, this is when AVS Forum decided to stop notfying me of new posts....

I have no extras on my Moxi. No games, no jukebox, no nothing...

As far as content, I have been pretty lucky, but it has taken a while, and it lagged a little behind others in the SoCal area. I have CBS, NBC, ABC, FOX, PBS, Discovery-HD, NFL-HD (useless), ESPN-HD, ESPN2-HD, HDNet, HDNet Movies, inHD, inHD2, HBO, Showtime, and Cinemax. I only get the last three because when I called in to upgrade to the new HD Plus Tier, they offered me all the movie channels for free for 3 months. Not sure when they will go full digital here.

Twitchee, do you look at the Adelphia SoCal (http://www.avsforum.com/avs-vb/showthread.php?p=7370282) thread on here? If not, you should, lots of good information.

Since everyone else is posting system specs, I might as well. This stuff has been slowly accumulated over the years:
Mitsubishi 55" RPTV HD Integrated
BMC 9012 - no Mate around here yet
Kenwood Home Theatre in a Box (VR-309, about 6.5 years old at this point, but still working)
Liteon upconverting DVD player (1080i over component, since I don't have DVI!)
Sony RM-AV2100 Remote

When I previously had a Moto HD box from Adelphia it output 480p if you enabled the option. My TV will stretch both 480i and 480p, but not 1080i content (native res is 1080i, so no 720p inputs).

Also, some point, someone in this thread said that they had never seen a TV with Firewire inputs. Mine's got two, and I can view the Moxi Box on it, but there is no access to the menus because you can't put an overlay on the raw stream, so it's pretty useless. I also just saw a TV at Sears from Sony hat had a few on the back as well.

Also, some point, someone in this thread said that they had never seen a TV with Firewire inputs. Mine's got two, and I can view the Moxi Box on it, but there is no access to the menus because you can't put an overlay on the raw stream, so it's pretty useless. I also just saw a TV at Sears from Sony hat had a few on the back as well.
That was me, and yeah i was at best buy today and saw a few LCD projection TV's with firewire input. May have been just that i mostly look into specs on Plasma and LCD's and all the firewire enabled tv's i have seen were tubes or Projection tv's; just the big clunky ones ;)

Thanks for the info on Adelphia, and i am very jealous of all that HD content, compared to what Adelphia offers you, we get almost NOTHING in HD, what gives!!!!

Whoever was having the problem with the 480p output for Moxi, what brand of TV do you have, because it's the STRANGEST THING that it won't let you adjust aspect ratio of 480i and WILL let you adjust it for 480p, because all of our HDTV's allow adjusting of ONLY 480i, and all HD resolutions are locked. VERY STRANGE :confused: :confused: :confused: :confused:

Whoever was having the problem with the 480p output for Moxi, what brand of TV do you have, because it's the STRANGEST THING that it won't let you adjust aspect ratio of 480i and WILL let you adjust it for 480p, because all of our HDTV's allow adjusting of ONLY 480i, and all HD resolutions are locked. VERY STRANGE :confused: :confused: :confused: :confused:

480i and 480p are 4:3 aspect ratios. tvs i have worked with have had no trouble adjusting aspect of 4:3 content 480i or 480p. I beleive his problem was that his component input just doesn't support 480i on his samsung so he can only select 720p and 1080i so the output is recognized by the tv as 16:9 but moxi is passing the native resolution of the content... if he were to use two inputs on the tv..one component(for HD viewing) and one composite(for SD) he would be able to stretch his SD channels by switching to the composite input on the tv and having 480i selected in HDTV setup.

480i and 480p are 4:3 aspect ratios. tvs i have worked with have had no trouble adjusting aspect of 4:3 content 480i or 480p. I beleive his problem was that his component input just doesn't support 480i on his samsung so he can only select 720p and 1080i so the output is recognized by the tv as 16:9 but moxi is passing the native resolution of the content... if he were to use two inputs on the tv..one component(for HD viewing) and one composite(for SD) he would be able to stretch his SD channels by switching to the composite input on the tv and having 480i selected in HDTV setup.
I agree, that is probably the best course of action- as stated by slim earlier though audio will need to be split.

Interesting, so Moxi won't even record SD content in 16:9 format, is that what you're saying? Seems your TV may be the source of the problem as my TV can easily change the aspect ratio of any 480i content coming from the Moxi.My TV's Component 2&3 will only do 480p/720p/1080i. So to view 480i content in full screen I have to either change over the cables to component 1, which only does 480i/480p or use the Antenna input, which is straight cable bypassing Moxie. If I bypass the Moxie then I lose any recording capability. The newer Samsung DLP's have 480i/480/720p/1080i on each component jack.

Also, my moxi remote seems very STRONG, so i don't know what the problem might be? I also have experienced fast forwarding issues.I have other remotes that are so strong I can point them away from the unit and bounce the signal off a wall. My Moxie remote won't work when I place my hand over the front of it and block the signal. The fast forward issue I spoke of does this, Moxie will attempt to FF but then brings me back to where I started the FF.

if he were to use two inputs on the tv..one component(for HD viewing) and one composite(for SD) he would be able to stretch his SD channels by switching to the composite input on the tv and having 480i selected in HDTV setup.
Do they make split component cables? I tried using S-Video for my SD content but my Samsung didn't get a signal from the Moxie, even after I tried checking 480i. I would have thought since S-Video is 480i, the TV would have drawn content from there that is 480i. The TV recognized the S-Video connection but still said it wasn't receiving a signal.

Do they make split component cables? I tried using S-Video for my SD content but my Samsung didn't get a signal from the Moxie, even after I tried checking 480i. I would have thought since S-Video is 480i, the TV would have drawn content from there that is 480i. The TV recognized the S-Video connection but still said it wasn't receiving a signal.

I have a Samsung and to get S-Video you have to change signal input on the TV. The bottom line is that for the $12 to $15 per month +$9 per month for power useage, you would think that Moxi would be able to use 480p as well as the other 3 resolutions. Remember Moxi is owned by Paul Allen who owns Charter Cable, Charter is the last to move into the real world and is losing BILLIONs every year. Early firmware recoginizeed 480p but picture was terrible, so instead of fixing they dropped support.

i just got a moxi in box in so cal. My main concern is storage. Has anyone hooked up a hard drive to the usb ports?

i just got a moxi in box in so cal. My main concern is storage. Has anyone hooked up a hard drive to the usb ports?

Not yet!

i just got a moxi in box in so cal. My main concern is storage. Has anyone hooked up a hard drive to the usb ports?

Disabled.

i just got a moxi in box in so cal. My main concern is storage. Has anyone hooked up a hard drive to the usb ports?
Do you know what model Moxi you have? BMC 9012 or BMC 9022D? The BMC 9022D has a built in DVD/CD drive and also has twice the storage capacity of the 9012. 9012 has 80 GB hard drive and 9022D has 160 GB hard drive. But yes that's still a little weak compared to other competition. The impression I'm getting from Moxi Guy is that USB 2.0 ports will be enabled fairly soon to allow for external HDD connection, but as to when your cable company will send that firmware update.......... :confused: :confused: :confused:

Do they make split component cables? I tried using S-Video for my SD content but my Samsung didn't get a signal from the Moxie, even after I tried checking 480i. I would have thought since S-Video is 480i, the TV would have drawn content from there that is 480i. The TV recognized the S-Video connection but still said it wasn't receiving a signal.
You can split component cables, but to keep your HD quality up to par you will want to get relatively nice ones (not necessarily expensive). I have never seen actual cable setups where theres one cable that has 5 component RCA/10 Component RCA, but if you get 5 RCA splitters and a second component (A/V) cable, then you can certainly split the output. You might try composite as well, might be the simplest solution (sorry if you mentioned already trying this i forgot :D but i did read about the S-vid trial).

Good luck ;)

The fast forward issue I spoke of does this, Moxie will attempt to FF but then brings me back to where I started the FF.

Are you refering to the fact that it jumps back a certain amount based on the fast forward speed when you hit play. this was added in 3.2 I beleive and I don't care for it much either. I find if you hit fast forward 3 times then a forth time to return to play rather than hitting FF 3 times then hitting play it doesn't do the normal skip back.

i just got a moxi in box in so cal. My main concern is storage. Has anyone hooked up a hard drive to the usb ports?

future support for usb 2.0 harddrive planned but no ETA

I have a Samsung and to get S-Video you have to change signal input on the TV.
I did that and the TV said there was no signal from the Moxie. When I tried to set the Moxie for 480i it said my TV didn't support it. This stumps me because I used to have Tivo on the S-Video and a Charter Digital Cable Box on the HD component 2 and it all worked. Unless because I had each box on their own connections to the TV and the Moxie would be having two separate connections to the TV.

Are you refering to the fact that it jumps back a certain amount based on the fast forward speed when you hit play.No, when I hit FF Moxie begins to FF a little and then on its own goes back to where I started the FF point in the program. So basically at times it doesn't work.

I know I am multi posting, sorry. But I am frustrated right now. Why would anyone not support 480i when all HD TV's support it? Everything is 480i/480p/720p/1080i and soon will include 1080p. I don't want to view my 480 content with bars on the sides or top, not to mention how terrible it looks compared to straight off the cable.

Who at Moxie can I email to express my displeasure about this? Charter is useless in answering questions or concerns.

and as much as you pay for an HDTV you think it could support 480i, 480p, 720p and 1080i on component inputs. it's up to digeo to make a wothwile product out of the moxi not charter

Sorry I did not make clear what I was saying. I know that it is not up to Charter to fix it but was making the point that both companies share a common owner and both companies come up short with a quality product and service. The TV does support all resolutions where it counts, however the quality of a 420p SD picture is great on a HD Mot DCT5100. I can compare because I also have a Toshiba LCD that shows at 480i. This set can display all 4 resolutions.

Just got back from vacation, and I was all prepared to sit down and watch the Players Championship (golf tournament), when I walked into the house and noticed the numbers cycling on the front of the Moxi box. Sure enough, there was a very brief power outage on Friday and the Moxi is hosed. It's stuck in a permanent reboot cycle. So no tournament on the Moxi. :mad:

How do I know the power outage was on Friday? Because my ReplayTV recovered just fine from it, and it showed me a message that told me when the outage occurred. How do I know it was brief? Because all the clocks in the house are still set correctly.

Does anyone know if there's anything I can do to get the Moxi out if it's reboot cycle? It briefly shows the startup screen, and the numbers on the front get up to 4600, then it starts all over again. I've tried unplugging it for a while, but that doesn't help. If nobody's got any ideas, I'll call Adelphia and get them to replace it.

The good news is that I also recorded the tournament on my trusty ReplayTV. It worked just fine (as it *always* does), and I was able to watch the tournament. Funny how my ReplayTV *never* fails to record correctly... Too bad I can't say the same for the Moxi...

-Dan

I know I am multi posting, sorry. But I am frustrated right now. Why would anyone not support 480i when all HD TV's support it? Everything is 480i/480p/720p/1080i and soon will include 1080p. I don't want to view my 480 content with bars on the sides or top, not to mention how terrible it looks compared to straight off the cable...
If 480i has a check mark in HDTV Setup AND you are tuned to a 480i channel, then the Moxi will output a 480i signal from all three video outputs simultaneously: composite, S-Video, and component.

480p was available under software version 3.0, but it looked very bad, and it was removed in software version 3.2 (software version 3.1 was internal only--not released to customers).

For very detailed information on the video settings/outputs on the Moxi, see my FAQ (link in my signature below). And here is some additional information that is not yet in the FAQ (I think slim79 has already posted some of it):

Intermediate update #3 to version 3.2 apparently includes 480p support again--presumably with much better quality than the previous implementation. This update is supposedly planned for release in the next couple of months, although things could change.

Update #3 should also include support for all resolutions, including SD, over the DVI output. However, due to digital rights management rules, use of the DVI port will prevent the analog video ports (composite, S-Video, and component) from functioning. In addition, update #3 apparently will eliminate Moxi-created pillarboxing, giving customers full control with their display's aspect ratio settings.

...Does anyone know if there's anything I can do to get the Moxi out if it's reboot cycle? It briefly shows the startup screen, and the numbers on the front get up to 4600, then it starts all over again. I've tried unplugging it for a while, but that doesn't help...
Unplugging it seems like the best option. It is probably unlikely to work, but you could try unplugging all cables and the power, and then plug the power back in, and then press and hold reset for five seconds during the reboot cycle. If the time of day does not show up after the 4600 number then calling your cable company is probably your only option.

Sorry I did not make clear what I was saying. I know that it is not up to Charter to fix it but was making the point that both companies share a common owner and both companies come up short with a quality product and service.
this I won't argue

Unplugging it seems like the best option. It is probably unlikely to work, but you could try unplugging all cables and the power, and then plug the power back in, and then press and hold reset for five seconds during the reboot cycle. If the time of day does not show up after the 4600 number then calling your cable company is probably your only option.
Unplugging the cables and doing the reset didn't help, but thanks for trying! I'll call tomorrow.

-Dan

If 480i has a check mark in HDTV Setup AND you are tuned to a 480i channel, then the Moxi will output a 480i signal from all three video outputs simultaneously: composite, S-Video, and component.
When I check 480i in the Moxie settings area, it tells me my TV doesn't support it. Even though the S-Video cable is hooked to the TV and my TV says it sees it.

MoxiGuy,
Questions I was thinking about on the future ability of using external drives. If you can answer....
1) Are the internal and external looked at as one big drive and essentially striped or spanned?
2) If they are looked at as individual, does the Moxi chose where to record or is that a choice when setting the record settings?
3) If it's a spanned drive and the external fails what happens?
4) If it's seperate, can a program recorded on the local drive be moved to the external? The potential here to save and library is huge...as drives become cheaper and cheaper.

So many questions and I bet so few answers ;) Durn NDA.
Good prediction: there are more questions than answers. Some questions become irrelevant based on how others are answered. Watch:

1. Separate
2 Yes (Moxi chooses)
3. N/A (based on answer 1)
4. N/A (based on answer 2)

When I check 480i in the Moxie settings area, it tells me my TV doesn't support it. Even though the S-Video cable is hooked to the TV and my TV says it sees it. When you check 480i, do you see a picture on your TV? If so, then it supports it. If not, then what resolutions are your seeing?

When I check 480i on the Moxie, the screen goes wacky for a few seconds, then comes back and 480i is not checked.

I think for some reason Moxie is only seeing my component hookup and not the S-Video. That component input on my Samsung TV is 480p/720p/1080i only. That is why I was trying to get S-video to work in conjunction with the component, since S-Video is 480i.

When I check 480i on the Moxie, the screen goes wacky for a few seconds, then comes back and 480i is not checked.

I think for some reason Moxie is only seeing my component hookup and not the S-Video. That component input on my Samsung TV is 480p/720p/1080i only. That is why I was trying to get S-video to work in conjunction with the component, since S-Video is 480i.

with your tv on the s-video input and no picture... try changing the output of the moxi by using the front panel and holding down "live tv" and "ok" at the same time until it displays the output mode...then using the channel buttons on the panel to change until it displays SD on the panel...Do you see a picture?

Okay I just tried that and all I got was a scrambled screen.

Okay I just tried that and all I got was a scrambled screen.

the tv does not seem to be accepting 480i on that input then...have you tried using the composite video rather than s-video?

Well my Tivo used the S-Video and it was fine, S-Video is 480i so there shouldn't be an issue. But like I said it was fine before the Moxie.

I changed the batteries in the Moxie remote and it is better, still not as good as it could be but better. I guess the new batteries the cable guy brought over weren't so new.

Now another question, as I was scheduling shows to record, Moxie asked if I wanted to make room for a show. What exactly does that mean? Is Moxie seeing every channel as HD even though it is SD and thus taking up a lot of recording space? I never had this issue with my one tuner Tivo.

Another thing, why is it that Moxie won't let me program shows where the season is over with. For instance the show Joey, Tivo allows me to schedule it even though the season has ended. This way I don't miss it when it begins again. How am I supposed to catch the season opener of my favorite shows if Moxie won't let me program it in advance? Seems like if it not in the program guide you can't do it.

Well my Tivo used the S-Video and it was fine, S-Video is 480i so there shouldn't be an issue. But like I said it was fine before the Moxie.

I changed the batteries in the Moxie remote and it is better, still not as good as it could be but better. I guess the new batteries the cable guy brought over weren't so new.

Now another question, as I was scheduling shows to record, Moxie asked if I wanted to make room for a show. What exactly does that mean? Is Moxie seeing every channel as HD even though it is SD and thus taking up a lot of recording space? I never had this issue with my one tuner Tivo.

well I don't know what to say either the 480i is not coming from the moxi properly or the tv is not recognizing it properly

when a series is scheduled(especially one with many episodes available) you often get the message that some episodes may be deleted sooner than planned(due to the moxi scheduling the usage of that disk space) as you are attempting to schedule more recordings...as long as you are watching the epsiodes and then deleting you can usually just say ok. If you change your recording settings you may not have to see the message as much.

Another thing, why is it that Moxie won't let me program shows where the season is over with. For instance the show Joey, Tivo allows me to schedule it even though the season has ended. This way I don't miss it when it begins again. How am I supposed to catch the season opener of my favorite shows if Moxie won't let me program it in advance? Seems like if it not in the program guide you can't do it.

once it is scheduled as a series you shouldn't have to worry as long as the guide stays accurate, but you will have to wait for the first episode to appear in the guide data before you can schedule the series to record or schedule the series to record from an rerun episode if that is available in the guide

I set the recording series to keep until I delete them.

But yes something must be wrong with my Moxie box I think, as it should show the 480i content via S-Video. Charter didn't give me a new box though and I'm afraid to even try to explain the issue to them, as their cable guy didn't even seem to understand it all.

you will have to wait for the first episode to appear in the guide data before you can schedule the series to record
So since I got the Moxie after the season ended, then I could miss the season opener because I can't schedule it into the box until it appears on the guide. And since I don't know when a certain show will air I can't plan for it. :(


Has anyone used component HD inputs and S-Video on the Moxie and gotten it to work?

I set the recording series to keep until I delete them.

But yes something must be wrong with my Moxie box I think, as it should show the 480i content via S-Video. Charter didn't give me a new box though and I'm afraid to even try to explain the issue to them, as their cable guy didn't even seem to understand it all.

I am still curious if it works on the composite of the tv for 480i

At one point I had s-video and component hooked up to my SD TV to compare. it only supported 480i though.

Good prediction: there are more questions than answers. Some questions become irrelevant based on how others are answered. Watch:

1. Separate
2 Yes (Moxi chooses)
3. N/A (based on answer 1)
4. N/A (based on answer 2)

5) Will the Moxi support MORE than one external drive? :D

Another thing, why is it that Moxie won't let me program shows where the season is over with. For instance the show Joey, Tivo allows me to schedule it even though the season has ended. This way I don't miss it when it begins again. How am I supposed to catch the season opener of my favorite shows if Moxie won't let me program it in advance? Seems like if it not in the program guide you can't do it.

I wouldn't be worrying to much about Joey :p ;)

Now that I think about it Tivo didn't let you schedule shows that weren't in the program guide, so I guess that is no biggie.

Slim79, I'm not sure why I would even bother with doing a composite connection since it is worse than S-Video and S-Video is 480i. Besides Moxie doesn't have a composite jack.

5) Will the Moxi support MORE than one external drive? :D
We asked about this at Moxipalooza, and I believe the answer was no, but only sorta. MoxiGuy said it needed to be one logical drive, which sounds like it opens up the possibility of a RAID array that is formatted/seen as one logical drive. Beyond that, it also sounded as though it would only support one drive, AT A TIME. This did open up te discussion of having multiple drive and saving off a drive which had content on it that you wanted to save. Since MoxiGuy has already confirmed the drives are not striped, a program is either on the internal or external drive, but not both. The only feature that was lacking to make this a feasible scenario was the ability to select where it recorded or the ability to move a program if it was on the wrong drive.

Now that I think about it Tivo didn't let you schedule shows that weren't in the program guide, so I guess that is no biggie.

Slim79, I'm not sure why I would even bother with doing a composite connection since it is worse than S-Video and S-Video is 480i. Besides Moxie doesn't have a composite jack.
Resist,

It is my understanding that all Moxi units have a composite video output, and mine works at the same time as the component video output. The same should be true of the S-Video output.

It sounds like you are not switching your TV to the input to which you connected the S-Video cable when you try to select the 480i resolution in the Moxi's HDTV Setup menu. If 480i is de-selected, and your TV is set to display the video coming into its 480p/720p/1080i input (e.g., "Component 1"), when you select 480i, the picture will scramble and disappear, because your TV cannot handle 480i through its current input. Therefore, after you select 480i on the Moxi, you must quickly change your TV from the 480p/720p/1080i input (e.g., "Component 1") to the S-Video input to which you connected the Moxi (e.g., "S-Video 1"). On the Samsung's, I think you need to select Menu > Input > Source List > S-Video 1 (or something like that--there may be a quicker way, too). Then, you should see the 480i signal, and you need to quickly acknowledge to the Moxi that it is displayed properly.

Unfortunately, on these TV's that do not support 480i and the other resolutions on the same input, you have to switch between the inputs on the TV every time you switch between channel types on the Moxi. Alternatively, you can avoid this double change by leaving 480i unchecked on the Moxi and viewing 480i channels upscaled to 720p or 1080i with pillar boxes, although you have already pointed out that this also is not ideal. As I stated above, 480p support should be added back to the Moxi in the next few months, so the situation should be temporary.

Here is the section from my FAQ that is most applicable to your situation (other parts of the FAQ address your other questions--see link in signature):

480i and HD resolutions not supported on the same component input on the display

Some HD displays (e.g., some older Samsung and RCA models) do not support 480i and HD resolutions on the same component input. In this case, you will either have to de-select 480i in HDTV Setup to allow the Moxi to upconvert to a pillarboxed HD signal, or you will have to connect an additional set of cables from the composite or S-video port on the Moxi to a 480i-compatible input on your display and switch between the inputs when switching between SD and HD channels. Although de-selecting 480i is more convenient for channel changing, picture quality likely will not be as good as when you allow your TV to do the upscaling, and the pillar bars raise concerns about burn-in on susceptible displays, unless a video stretching mode is available on the TV. Use of the separate input should provide better picture quality and may allow more aspect settings on the TV to be used. If your TV supports 480p and an HD resolution on the same input, Digeo's plan to support an improved version of 480p in a future software release may help resolve this issue.

I would even bother with doing a composite connection since it is worse than S-Video and S-Video is 480i. Besides Moxie doesn't have a composite jack.
well I have compared the two and I really did not see much difference between s-video and composite sure I could notice some slight differences but it didn't seem real noticable in the picture quality in most situations I was just suggesting it for the sake of understanding the problem here...and if you don't have a yellow composite out on your moxi I think you are the only one.

I did have my TV to see the S-Video jack and as I already stated it said on the screen the S-Video was connected. I don't think the Moxie box it sending a proper signal out of it.

I did check with a cable manufacture about split component cables and here is what they said, "Nobody makes a split component cable that I know of; splitting or Y'ing component video is generally not a good idea as it can cause a severe impedance mismatch with resulting ghosting/ringing of the image. The best way to deal with these situations is usually to use a switch to select your source or display."

Therefore, after you select 480i on the Moxi, you must quickly change your TV from the 480p/720p/1080i input (e.g., "Component 1") to the S-Video input to which you connected the Moxi (e.g., "S-Video 1"). On the Samsung's, I think you need to select Menu > Input > Source List > S-Video 1 (or something like that--there may be a quicker way, too). Then, you should see the 480i signal, and you need to quickly acknowledge to the Moxi that it is displayed properly
I did this but, maybe I didn't do it fast enough. I will try this again.

I did have my TV to see the S-Video jack and as I already stated it said on the screen the S-Video was connected. I don't think the Moxie box it sending a proper signal out of it.

I did check with a cable manufacture about split component cables and here is what they said, "Nobody makes a split component cable that I know of; splitting or Y'ing component video is generally not a good idea as it can cause a severe impedance mismatch with resulting ghosting/ringing of the image. The best way to deal with these situations is usually to use a switch to select your source or display."
It's definately possible to split component video signals with 5 RCA splitters. Quality may be reduced but probably not noticeably if you use reasonably nice quality equipment. As far as i know ALL moxi boxes have composite video out. If you look at the back of your box are you SURE you don't see a yellow RCA plug just above the L/R (red and white) audio RCA plugs? If it's there see if it outputs video.

I did this but, maybe I didn't do it fast enough. I will try this again.
In a post yesterday, you wrote that you set your TV to the S-Video input to which you had connected the Moxi, and then you manually cycled through the resolutions to "sd" directly on the front panel of the Moxi box using the "live TV/OK"->channel up/down strategy (as suggested by slim79). If you did this correctly, and all you saw were scrambled screens, then this is equivalent to rapidly switching your TV input after selecting 480i from the HDTV Setup screen, so it probably will not work. Could your S-Video cable be bad? Do you have a way to test it on another device with an S-Video output?

If you have a Moxi without a composite video output (the yellow RCA jack labeled "V" under the S-Video output) and/or you cannot receive the Moxi's 480i output on your TV, then you should definitely ask for a different Moxi box from your cable company--I don't think either of these situations is normal.

http://broadband.motorola.com/consumers/images/bmc9022_back.jpg

Well as it turns out my S-Video cable had a bent/broken pin. I used another S-Video cable and it worked! I also tried the composite jack and it worked also. The only bad thing is by doing this with the component cable connected, I don't have sound with the S-Video or Composite out my TV, as the Moxie box only has one set of RCA audio jacks. So I would have to manually change out the R and L cables. Or I guess I could use an optical cable and use my surround sound system. Either way it's still a lot of trouble just to watch a decent picture on my TV. The easiest (but more costly) solution is probably just to get a newer Samsung DLP. Unless Moxie adds 480p sometime soon.

...Unless Moxie adds 480p sometime soon.
Supposedly, this will occur in the next two months. At least for now we've resolved the composite and S-Video issues that didn't make any sense before. I guess all is right with the world again. :)

Still on the waiting list for a Moxi; I have no DVR of any kind right now.

I keep hearing horror stories about SD out of the Moxi. However, at only $11/month, the Moxi is my lowest-risk option, so I think I will give it a try. If SD is un-watchable, I'll turn it in a month later and spring for a Tivo. (currently MSRP $17/mo with 3-year commitment...yuck)

I should clarify that the only channels I care about are currently only available in SD. I am going to stick with my good-old 27-inch SD CRT (with Component in, at least) so I guess I'm not the typical AVS poster..most of y'all seem to be hard-core HD-philes with fancy displays.

Is my plan sound? Or do 90%+ of you think that the Moxi will disappoint me?

I gotta solve this soon...I can't keep getting up at 4:30 PST to watch EPL matches... :-) :-)

Thanks,
JPEG

I had a MOXI on my 32 inch CRT using the component video connection and the SD looked fine. The HD channels converted to SD looked a little better. Where it looks bad is on my 65 inch HDTV. I still couldn't justify paying Adelphia $17 a month for the second MOXI, so I turned it in for a DCT.

Supposedly, this will occur in the next two months. At least for now we've resolved the composite and S-Video issues that didn't make any sense before. I guess all is right with the world again.
Here is what I did for sound. I had an extra Digital Coaxial cable and hooked it to my Moxie and surround sound system. I had to use the CD setting on the surround, but hey it works! Now I have S-Video full screen and sound. I just have to remember to switch inputs for different viewing content. So yes all is right in the world again.

Thanks for all of those that helped me. This is such a great forum!

I had a MOXI on my 32 inch CRT using the component video connection and the SD looked fine. The HD channels converted to SD looked a little better.
It's not surprising SD looked fine on your CRT TV. The high definition LCD, LCOS, DLP or Plasma TV's would show you just how bad SD really is. Junk in, junk out. A CRT is so poor to begin with, you just don't notice how bad the SD content is.

Here is what I did for sound. I had an extra Digital Coaxial cable and hooked it to my Moxie and surround sound system. I had to use the CD setting on the surround, but hey it works! Now I have S-Video full screen and sound. I just have to remember to switch inputs for different viewing content...
I always use my receiver for surround sound, as it is obviously much better than my TV speakers. However, for those who need to make multiple video inputs and who wish to use their TV speakers (at least sometimes), it should be fine to use Y-cables to split the analog audio output of the Moxi to both TV inputs. (On the other hand, I would be wary of splitting the component video output, although it might work.)

However, for those who need to make multiple video inputs and who wish to use their TV speakers (at least sometimes), it should be fine to use Y-cables to split the analog audio output of the Moxi to both TV inputs.
There is a thought, now to go get a splitter audio RCA cable. Thanks!

It's not surprising SD looked fine on your CRT TV. The high definition LCD, LCOS, DLP or Plasma TV's would show you just how bad SD really is. Junk in, junk out. A CRT is so poor to begin with, you just don't notice how bad the SD content is.

The only bad thing is by doing this with the component cable connected, I don't have sound with the S-Video or Composite out my TV, as the Moxie box only has one set of RCA audio jacks. So I would have to manually change out the R and L cables. Or I guess I could use an optical cable and use my surround sound system.

Umm.... What????? Umm... dude... you're dissin' CRT picture, but you're running your sound ON RCA cables and piping it THROUGH A TELEVISION????????

I think you may want to check your priorities here.... :D

edit: Added pun. I couldn't help myself.
"That just doesn't sound right to me."

I know, I know. :)

It's just that non CRT based TV's are very sensitive to the quality of content. When my Tivo was connected to my DLP via S-Video, I could see SD content was worse than straight out of the cable. Yet when I connected my Tivo to another CRT based TV, I couldn't see any difference in picture quality.


Update.....I just got back from Radio Shack and bought some audio RCA Y adapters. They work great on my setup!

whatever...I am quite aware of the functions of this box and I would not have said it if I didn't know that it was possible. Like I said the easy answer is no, but is it possible with a box that has firewire ports...YES

I have controlled the panel from my computer but I can not capture due to something the moxi is doing to protect its content. I also have a moto 6200 and I can capture and change channels via firewire.

But I guess some people dont really beleive me even though I have gone out of my way to provide acurrate info here based on my unique situation and hands on experience with this equipment.

channel change commands are sent to the Panel AV/C device which is one of the devices detected when you plug the firewire into your computer.

anyone have any success with this on our Moxi boxes?:
Firewire Connection (http://www.thegreenbutton.com/community/download.aspx?id=1295&MessageID=104152)

-armus

There is a thought, now to go get a splitter audio RCA cable. Thanks!
I haven't been following this very closely, but if what you're trying to do is split component output to multiple devices, there's powered units that do this great. I use one and I love it. I split the component output from my Moxi, and send it to my A/V Reciever and also my PIP device. I can't remember what brand it is, or even what I paid for it, but if you want to know, I can find out and post tonight.

-Dan

I haven't been following this very closely, but if what you're trying to do is split component output to multiple devices, there's powered units that do this great.
Since my Yamaha AV surround sound receiver has a component input and two component outputs, I'm wondering if it is possible to use it. This has me thinking now. I'd still have an added step to do like when I currently change my TV inputs, so then again it might not be worth doing.

I would like anyones opinion on this. I just received the 9022 Maxi box and hooked it up through my DTV component connection on my tv. I also have 2 additional components that I could use as well.

My question is am I using the best component for my regular tv? Should I be using one of the regular component hook ups? When the Adelphia installer began he wanted to use one of the regular components but I said it made more sense to use the DTV one.

Any thoughts?

I would like anyones opinion on this. I just received the 9022 Maxi box and hooked it up through my DTV component connection on my tv. I also have 2 additional components that I could use as well.

My question is am I using the best component for my regular tv? Should I be using one of the regular component hook ups? When the Adelphia installer began he wanted to use one of the regular components but I said it made more sense to use the DTV one...
Most likely, all of the component video inputs on your TV are pretty equivalent. Perhaps the picture settings associated with the input labeled "DTV" are somehow optimized for TV signals, as opposed to DVD other video source signals. Or, perhaps it has nothing to do with the picture, but rather there is some convenience associated with using that input, such as a button on your remote labeled "DTV" that will take you directly to that input. This information is probably in your TV's manual. You could post the make and model number of your TV, if you can't find it.

Thanks.
I have a 3 year old Mitsubishi 54111 HD ready tv.
My manual recommends use the DTV input so thats what I did.

Again thanks for the help.

Dave

You definitely made the right choice, because the manual for your TV indicates that while the DTV component video input supports 480i, 480p, 720p, and 1080i, the other two component inputs support only 480i and 480p. So, you wouldn't have been able to get true HD resolutions (720p and 1080i) if you had allowed the installer to use those other inputs.

Exactly, I have Mits 55511, probably just one year newer, and I have every component in my system hooked to the one DTV input via a Pelican System Selector Pro. The DTV input is the only one that handles 1080i (no 720p since it's a CRT with native Res of 1080i). The internal ATSC hardware (if you have the integrated tuner) will accept all HD resolutions as required by the spec, but will scale to 1080i. I guess that's the problem with having 3 components that output 1080i over component (Moxi, DVD Player, and XBox).

You definitely made the right choice, because the manual for your TV indicates that while the DTV component video input supports 480i, 480p, 720p, and 1080i, the other two component inputs support only 480i and 480p. So, you wouldn't have been able to get true HD resolutions (720p and 1080i) if you had allowed the installer to use those other inputs.

splinke, did you actually find a manual for a 54111? I looked but didn't see that exact model number... I did find a 50111 and 55411, which oddly enough do support 1080i on all the component inputs, including DTV.

Sorry.
I was at work when I wrote that. My tv is a 55411.

Thanks again.

Sorry.
I was at work when I wrote that. My tv is a 55411.

Thanks again.
Wow, I could really use those other 2 1080i inputs that you have. Amazing that TV's of the same model year, same size, and off by one number could have that kind of big difference. I had thought that during that model year, the progression in model numbers, price, and one would have presumed features went 55311, 55411, and then 55511. Guess that's not always the case :rolleyes:

Another thing, why is it that Moxie won't let me program shows where the season is over with. For instance the show Joey, Tivo allows me to schedule it even though the season has ended. This way I don't miss it when it begins again. How am I supposed to catch the season opener of my favorite shows if Moxie won't let me program it in advance? Seems like if it not in the program guide you can't do it. We don't currently have the ability to store a series recording request except by choosing a program from the guide listings. Moxi will, however, retain that series request even when the show goes on hiatus... so you'll get new episodes when it returns. TiVo has a feature they call "Wishlist," that lets users manually enter requests with their onscreen keyboard, even for programs that are not currently listed.

Based on current TWC rollout of HD DVRs and STBs with Firewire, I'm guessing I might see a Moxi HD-DVR with Firewire sometime in 2006 where I live. I'd much rather see a direct marketed product, though I understand their business model. <sigh> Hmmm. And how much would you pay for such a product?

Hmmm. And how much would you pay for such a product?

I would pay for the capability to MANUALLY set channel time and length. Then if a certain cable company refuses to fix channel guide issues, I would have the recourse to record what I knew to be the content I wanted to view, but was blocked by bad guide data.

Where, in the cable services chain of events, does the definition of a station get created? Who decides to call a station FSW2 instead of FOXW2? And whatever they call a station (KXYZ) how does this turn into a programming guide? What is in the Servers and what is in the set top box?

splinke, did you actually find a manual for a 54111? I looked but didn't see that exact model number... I did find a 50111 and 55411, which oddly enough do support 1080i on all the component inputs, including DTV.
No, I don't think that model number exists. I was looking at a manual for the oldest DLP projection model (which supports 480i, 480p, 720p, and 1080i only on the DTV input), but it turns out that "sarny" has a CRT projection model (55411). As you pointed out, this model supports 480i, 480p, and 1080i (not 720p) on the DTV component input, as well as both of the other component inputs. As such, it likely did not matter which of these three inputs was used to connect the Moxi. The only apparent difference in the DTV input is that there are corresponding jacks for an RGB connection. sarny, you should have 480i and 1080i (and not 720p) checked in the Moxi's HDTV Setup menu. (I have deleted my previous post due to the model number mix-up.)

Thanks.
Thats what I have checked in the HDTV setup menu.

What is an RGB connection.

Ohhh, Moxiguy....

...do you ever check your PRIVATE messages?

(Trying to be subtle, here....)

--M

I am located near Madison, WI. I'm looking at buying a new LCD TV and am wondering if the local channels in HD are encrypted in Charter's feed? I want to put this new TV in a room and just hook the cable from the wall directly into the TV instead of getting another cable box from Charter. I have heard that if I plug the cable into the HD coax tuner on the TV that I will be able to get the local channels that Charter is supporting (ABC, CBS, NBC, etc....) without needing the HD cable box to decrypt the channels if I have a TV that has an HD tuner built into it. Is this true? Also, just want to confirm that if that IS true (unencrypted HD local channels via regular cable) that I definitely need the TV with the HD tuner built in as opposed to a TV that is "HD ready".

Any answers would be appreciated.

I am located near Madison, WI. I'm looking at buying a new LCD TV and am wondering if the local channels in HD are encrypted in Charter's feed? I want to put this new TV in a room and just hook the cable from the wall directly into the TV instead of getting another cable box from Charter. I have heard that if I plug the cable into the HD coax tuner on the TV that I will be able to get the local channels that Charter is supporting (ABC, CBS, NBC, etc....) without needing the HD cable box to decrypt the channels if I have a TV that has an HD tuner built into it. Is this true? Also, just want to confirm that if that IS true (unencrypted HD local channels via regular cable) that I definitely need the TV with the HD tuner built in as opposed to a TV that is "HD ready".

Any answers would be appreciated.

I am in Michigan and am able to get local HD from Charter by just hooking direct to TV, however the TV must have an HD tuner and be "Digital Cable- Ready".

I am in Michigan and am able to get local HD from Charter by just hooking direct to TV, however the TV must have an HD tuner and be "Digital Cable- Ready".

How do I tell if the TV is "Digital Cable-Ready"? I am looking at getting a Polaroid 32" HD-built in TV. Model # is FLM-323B. Any idea if that is "Digital Cable Ready"?

How do I tell if the TV is "Digital Cable-Ready"? I am looking at getting a Polaroid 32" HD-built in TV. Model # is FLM-323B. Any idea if that is "Digital Cable Ready"?

Look for the term "ATSC Tuner or QAM Tuner" in the desription. NTSC Tuner is no good.

Look for the term "ATSC Tuner or QAM Tuner" in the desription. NTSC Tuner is no good.

Description of it says "32” LCD Television with NTSC/ATSC Tuner
FLM-323B" ... so I think I should be set with that, right?

How do I tell if the TV is "Digital Cable-Ready"? I am looking at getting a Polaroid 32" HD-built in TV. Model # is FLM-323B. Any idea if that is "Digital Cable Ready"?

It will tell in the specs if Digital Cable Ready. That model is not Digital Cable Ready.

It will tell in the specs if Digital Cable Ready. That model is not Digital Cable Ready.

any suggestions of a 32" HD built-in, digital cable ready tv? I guess I can live with using the antenna for the HD channels, but thought it would be nicer to just use the cable.

any suggestions of a 32" HD built-in, digital cable ready tv? I guess I can live with using the antenna for the HD channels, but thought it would be nicer to just use the cable.

Not a lot of choices in the 32" range, will have more to choose from in the 37" and over. A friend has this one and it appears to be a good HDTV,Toshiba 32" Widescreen Digital-Cable-Ready Flat-Panel LCD HDTV w/HDMI and PC Inputs.
Hope this helps.

It will tell in the specs if Digital Cable Ready. That model is not Digital Cable Ready.
Not positive, but i believe that if it has a built in ATSC or QAM tuner, then it is considered "Digital Cable Built In" or "HD Built In" but if it only has an NTSC tuner and component/DVI/HDMI inputs that support HD resolutions (480p, 720p, 1080i) then it is considered "HD Ready." If the TV has an ATSC or QAM tuner then it HAS to have a digital decoder and my understanding is that this WILL enable you to receive unencrypted HD/Digital content.

I believe there is no difference between over the air digital programming and unencrypted digital programming that is sent from the cable company.

Again, i could be wrong about this, but i have thought that this is the case.

Description of it says "32” LCD Television with NTSC/ATSC Tuner
FLM-323B" ... so I think I should be set with that, right?

Like the commercial says...."Good to go..."

:D

Digital Cable Ready often refers to CableCard, which I believe your set does not have. It has a tuner so unscrambled channeld in HD will capture. They will wind up on channels like 110.8 or 98.36 not 2 4 7 etc.

Not positive, but i believe that if it has a built in ATSC or QAM tuner, then it is considered "Digital Cable Built In" or "HD Built In" but if it only has an NTSC tuner and component/DVI/HDMI inputs that support HD resolutions (480p, 720p, 1080i) then it is considered "HD Ready."...
I could be wrong, too, but I'm pretty sure that ATSC is only sufficient to tune over-the-air digital channels, and that the tuner must also support QAM in order to pick up even unencrypted digital channels carried on cable systems. I guess it's possible that some cable systems carry local HD channels in non-QAM format, but I would think that would be rare. Somebody please correct me if I'm wrong.

No I think you are right, QAM is what you need for the HD straight from the cable.

No I think you are right, QAM is what you need for the HD straight from the cable.
Listen to them :D :D :D

I haven't been in here in awhile. When did Adelphia lose the 30 second skip? I just watched something tonight and now my forward and back skip is 15 minute intervals. I know Charter has had this for a long time. I am assuming there must have been some type of a firmware upgrade recently?

It's all QAM (for Digital Cable) in the US.

A friend (and former Digeo employee) just moved to Santa Monica and had Moxi installed yesterday. He called to report on how it went. He said he found 480p in the HDTV Set-up menu. So it looks like Adelphia is in the process of rolling the latest update to 3.2 sofware (3.2 update 3).

The easiest way to find out if you have update 3 is to check the HDTV setup. If you see 480p you have it. If not, you don't.

By adding 480p, we simplify the experience for customers using DVI connections. You no longer need to switch to a different input to see SD channels.

Check two resolutions: 480p and the highest resolution that your TV will support (either 1080i or 720p).

Now you'll get both SD and HD programs over your DVI cable.

Even though in 3.2 Update 3 the DVI-D connection allows all channels to be viewed, Component is still the recommend connection. Many subscribers will not notice an improvement in picture quality with a DVI-D connection, but may experience slower tuning. DVI-D includes copy protection (HDCP—High Bandwidth Digital Content Protection), which can slow tuning.

In 3.2 Update 3, when a DVI-D connection is used, the video output ports for Composite, Component, and S-Video outputs are disabled. Using one of those connections while the DVI-D cable is connected, results in a blank screen. This will also affect customers who use DVI-D plus a second connection to connect secondary devices, such as VHS or DVD burners. These customers must disconnect the DVI-D cable to restore the video output to the other ports and use the secondary device(another benefit of sticking to component connections).

One other change: Moxi will no longer add black pillar bars to the left and right sides of a 4:3 image. You'll be able to use your TV controls to set the aspect ratio to your preference. (Note: The originating station may add the pillar bars when they are adapting 4:3 content to an HD channel.)

Here's a rundown on the output connections and resolutions:

Connections are listed in the order recommended. Connections support only the
listed resolutions.


Component supports 480i, 480p, 720p, and 1080i. For the simplest viewing experience, a single Component connection is recommended.
S-Video supports 480i.
Composite supports 480i.
RF (if enabled by the cable operator and the hardware) supports 480i.
DVI-D supports 480p, 720p, and 1080i.
IEEE 1394 provides full-screen video only. Moxi graphics, including the Moxi Menu, do not appear. HDTV Setup settings have no affect on IEEE 1394 output. When this connection used, all resolutions appear on the screen in their native formats.

Any idea if Charter is rolling out version 3.2 Update 3. I turned my Moxi in and went back to a DCT5100 while waiting for the update. I am Located in southeast Michigan.

In 3.2 Update 3, when a DVI-D connection is used, the video output ports for Composite, Component, and S-Video outputs are disabled. Using one of those connections while the DVI-D cable is connected, results in a blank screen. This will also affect customers who use DVI-D plus a second connection to connect secondary devices, such as VHS or DVD burners. These customers must disconnect the DVI-D cable to restore the video output to the other ports and use the secondary device(another benefit of sticking to component connections).
I hate to be candid, but this sucks! I'm not using DVI right now, but I never will until this is changed. I send a signal to the TV in the kitchen for my wife, and this would prevent me from doing this.

Any reason why you're doing this, and any info on whether this is going to change in another version?

-Dan

I hate to be candid, but this sucks! I'm not using DVI right now, but I never will until this is changed. I send a signal to the TV in the kitchen for my wife, and this would prevent me from doing this.
Any reason why you're doing this, and any info on whether this is going to change in another version?
-Dan I welcome your being candid. But what's the problem with sticking with component.

I haven't been in here in awhile. When did Adelphia lose the 30 second skip? I just watched something tonight and now my forward and back skip is 15 minute intervals. I know Charter has had this for a long time. I am assuming there must have been some type of a firmware upgrade recently?
The "back" and "next" buttons now do 15-minute jumps backward and forward, respectively. The "replay" and "skip" buttons are still 7 seconds back and 30 seconds forward, respectively (at least that was still the behavior on mine last night). Even in Charter systems, I believe the "replay" button is 7 seconds backwards--it is only the "skip" button that has been programmed for the inconvenient (and redundant) 15-minutes forward.

I welcome your being candid. This is a requirement of the copy protection protocols for DVI and HDMI. It's not our choice. And it's not our option to change it...
Isn't the HDCP copy protection scheme sufficient. What is it about having the analog connections active that would make it possible to illegally record the source digital signal from the DVI output?

Isn't the HDCP copy protection scheme sufficient. What is it about having the analog connections active that would make it possible to illegally record the source digital signal from the DVI output? Good question. I don't have an answer. Yet. I may have been wrong in my first answer. Still checking.

wondering if the local channels in HD are encrypted in Charter's feed?


digital music, local HD and currently streaming VOD content are unencrypted as well as a few of the All Digital Simultrans Channels.

I welcome your being candid. But what's the problem with sticking with component.
Nothing, actually. It's the principal. :rolleyes:

-Dan

A friend (and former Digeo employee) just moved to Santa Monica and had Moxi installed yesterday. He called to report on how it went. He said he found 480p in the HDTV Set-up menu. So it looks like Adelphia is in the process of rolling the latest update to 3.2 sofware (3.2 update 3).
I just now got a replacement Moxi for the one that got stuck in an endless reboot cycle. This new one has 480p on the HDTV setup menu, so I guess that means it's the new update? I'm in Placentia, CA which is serviced out of the Fullerton Adelphia office.

-Dan

Ohhh, Moxiguy....

...do you ever check your PRIVATE messages?

(Trying to be subtle, here....)

--M


Ummmm...maybe not?

I'm trying to think of the message forum equivalent of jumping up and down and waving....

--M

MoxiGuy -

Now that I've had a couple of hours to watch this new Moxi with the latest software on it, I've noticed a problem. The problem is either related to the new software, or there's something wrong with the new deivce. BTW, the software version is 3.2.252.17LR-P.128417.

I'm only using component cables right now. When I turn on the 480i option, my projector (InFocus SP4805) sometimes has trouble syncing to the signal. Sometimes I have to switch to another device and then come back again. At other times the PQ looks like there's interference of some kind.

If I turn off 480i and use 480p, the problem goes away. However, my PJ does a better job of upconverting 480i to 480p, so I'd prefer to use 480i. Also, when my wife wants to watch in the kitchen, we need to have the 480i output selected.

Any thoughts on this, and what I can do to verify that this is caused by the new software? Thanks.

-Dan

Was there a change that I dont know about?
This morning my remote for my BMC9022d did not do the functions that it has been for the first month that I have had it. The top arrow keys were not working. If I hit the red record button while watching tv the dvr would not record. I had to hit the moxi button to scroll on the channel I was on and to record. For the first month I could hit the bottom or top arrrow to scroll the other channels and the right arrow to see what was coming on in the next two weeks.

Am I crazy?

Was there a change that I dont know about?
This morning my remote for my BMC9022d did not do the functions that it has been for the first month that I have had it. The top arrow keys were not working. If I hit the red record button while watching tv the dvr would not record. I had to hit the moxi button to scroll on the channel I was on and to record. For the first month I could hit the bottom or top arrrow to scroll the other channels and the right arrow to see what was coming on in the next two weeks.

Am I crazy?

Batteries :confused: Probably not! :eek:

I just now got a replacement Moxi for the one that got stuck in an endless reboot cycle. This new one has 480p on the HDTV setup menu, so I guess that means it's the new update? I'm in Placentia, CA which is serviced out of the Fullerton Adelphia office.

-Dan

Well, no 480p here in Anaheim Hills yet. I hope it makes an appearance here.

Batteries??
I will try that when I get home but the remote is still working other functions and the batteries in it now are only one month old.

Can someone answer what version of software on the Moxi is required for the firewire to output video/audio signal?


Please see this thread:
http://www.avsforum.com/avs-vb/showthread.php?t=658261&goto=newpost

I just recently got a BMC9012 box and have already noticed that it just can't hold enough programs. I called Charter tech support and the guy said I could just plug in an external hard drive and whamo it would work. I'm sure this subject has come up before so I apologize for not taking the 6 hours to read all the threads. Anyone have experience doing this?

Was there a change that I dont know about?
This morning my remote for my BMC9022d did not do the functions that it has been for the first month that I have had it. The top arrow keys were not working. If I hit the red record button while watching tv the dvr would not record. I had to hit the moxi button to scroll on the channel I was on and to record. For the first month I could hit the bottom or top arrrow to scroll the other channels and the right arrow to see what was coming on in the next two weeks.

Am I crazy?

I beleive I have experienced a similar problem while also experiencing the glitch with the flipbar not functioning properly(hitting clear clears the channel number instead of the flipbar and scrolling to other channels not working). rebooting the box clears the problem I think and it doesn't seem to happen often for me.

I just recently got a BMC9012 box and have already noticed that it just can't hold enough programs. I called Charter tech support and the guy said I could just plug in an external hard drive and whamo it would work. I'm sure this subject has come up before so I apologize for not taking the 6 hours to read all the threads. Anyone have experience doing this?

not currently supported...it is in the works but no ETA unless Moxiguy has any updates on that

What is the best way to reboot? Just unplug the cord from the wall?
Will rebooting erase what I have already recorded and what I have sceduled to record.

Thanks again for the help?

What is the best way to reboot? Just unplug the cord from the wall?
Will rebooting erase what I have already recorded and what I have sceduled to record.

Thanks again for the help?


Or hold the power button on the Moxi in for about 5 seconds. It won't erase anything.

Thanks again.

What is the best way to reboot? Just unplug the cord from the wall?
Will rebooting erase what I have already recorded and what I have sceduled to record.

Thanks again for the help?
Hold the Reset button on the bottom right corner of the box for a few seconds and it will start the reboot process. Takes approximately 5 minutes or so. All data and settings will be safe.

I called Charter tech support and the guy said I could just plug in an external hard drive and whamo it would work.
I have discoverd that Charter people don't know squat about the products they push.



I'm starting to have pixilation issues on just about all HD content my Moxie records. This is getting old very fast and doesn't allow me to enjoy the technology. I sure hope there is a fix for it soon.

I just recently got a BMC9012 box and have already noticed that it just can't hold enough programs. I called Charter tech support and the guy said I could just plug in an external hard drive and whamo it would work. I'm sure this subject has come up before so I apologize for not taking the 6 hours to read all the threads. Anyone have experience doing this?
The external hard drive feature is currently not supported, but supposedly will come on line in the near future. It will apparently be plug and play with nearly all USB 2.0 hard drives.

Also, if the current size of the drive is a big issue for you, call up your cable company and see if they currently have any of the BMC 9022D models. I have one of these, as well as a BMC 9012, and it is essentially the same box, except that the 9022D has an integrated DVD/CD/Media player which is hidden behind the front panel, and the internal hard drive of the 9022D is twice the size and offers 160 GB of storage capacity.

If your local cable company has any available, you should be able to have them switch out the new model for the old for a one time fee of whatever they charge for a service visit (Adelphia SoCal charges me $25).

The one draw back to this is that you will not be able to transfer recorded shows on your BMC 9012 to a new BMC 9022D. While I'm sure there is SOME way this can be done, the resources available to you/cable company will not allow this, and the cable company would NEVER go to these lengths to ensure customer satisfaction. I wish we got what we pay for with these cable companies :( :( :(

Again I want to say thanks. The reboot solved the problem.

Joebananas, haven't heard from you on this thread since 3/6 or so. Have you tried this yet? I don't have a Moxi, I don't even know if Charter Victorville (CA) offers it yet, but I for one am with you. I remember posting the same question about the SA8X00HD(?), and I got similar responses ("it doesn't belong to you, you have no right to play with it;" when I said I would pay for any damage, they said "that's not the point, it's not yours").

Well phooey on the naysayers, 80GB is RIDICULOUSLY tiny for a HD-capable DVR, and these are, after all, computers with Linux OS's (proven to be quite resistant to component upgrades), I say go for it! (Only if you're prepared to pay for the consequences.)

Please give us an update if you've ventured forward.

David

MoxiGuy,

Has any thought been given to supporting external add-on drives like the Maxtor QuickView for the SA8300HD? Heck, I'd much prefer to plug an external device in rather than go through the hassle of disassembling, fiddling, hacking, and risking that an internal replacement drive requires.

I'm so loath (read: lazy) to go through the hacking that I'm just living with the nearly full 250GB HD on my DirecTivo (HR10-250) rather than hacking it to accept my 500GB HD just sitting here beggin to be placed inside it.

David

I have discoverd that Charter people don't know squat about the products they push.


well...at least most don't

Now I am really pissed off! My Moxie box recorded a new episode of ER and the whole thing is pixelated. WTF?

Now I am really pissed off! My Moxie box recorded a new episode of ER and the whole thing is pixelated. WTF?

Turn on a Lava Lamp, get some funky music going, pour a tall Maker's Mark and groove to it!
That's what I do... :eek:

Also, if the current size of the drive is a big issue for you, call up your cable company and see if they currently have any of the BMC 9022D models. I have one of these, as well as a BMC 9012, and it is essentially the same box, except that the 9022D has an integrated DVD/CD/Media player which is hidden behind the front panel, and the internal hard drive of the 9022D is twice the size and offers 160 GB of storage capacity.

If your local cable company has any available, you should be able to have them switch out the new model for the old for a one time fee of whatever they charge for a service visit (Adelphia SoCal charges me $25).

The one draw back to this is that you will not be able to transfer recorded shows on your BMC 9012 to a new BMC 9022D. While I'm sure there is SOME way this can be done, the resources available to you/cable company will not allow this, and the cable company would NEVER go to these lengths to ensure customer satisfaction. I wish we got what we pay for with these cable companies :( :( :(
Where in SoCal are you located ?

what ever happened to the guy who opened his moxi and was gonna try to put in a bigger HD?

Are you recording a lot of HD?
These are the stats from www.digeo.com

Recording Capacity Chart*
Single-room DVR (80 GB)
Up to 51 hours SD digital
Up to 21 hours SD analog
Up to 11 hours HD

Multi-room DVR (160 GB)
Up to 107 hours SD digital
Up to 44 hours SD analog
Up to 23 hours HD

what ever happened to the guy who opened his moxi and was gonna try to put in a bigger HD?

Need we at Digeo say MORE! (http://www.history.navy.mil/ac/bikini/66364a.jpg)
:cool:

Turn on a Lava Lamp, get some funky music going, pour a tall Maker's Mark and groove to it!
That's what I do... :eek:
Yea well I'm not laughing! What's the point of having an HD recorder if it doesn't do what it advertises it's supposed to do? This is a deal breaker for me, so I think I may contact Charter Monday and have them take it back, I just can't see paying extra to get this veiwing crap. I can't seem to get the Moxie company or Charter to respond back to me via email.

Where in SoCal are you located ?
Ventura County, Camarillo to be exact. About 45 miles north of LA.

MoxiGuy,

Has any thought been given to supporting external add-on drives like the Maxtor QuickView for the SA8300HD? Heck, I'd much prefer to plug an external device in rather than go through the hassle of disassembling, fiddling, hacking, and risking that an internal replacement drive requires.

I'm so loath (read: lazy) to go through the hacking that I'm just living with the nearly full 250GB HD on my DirecTivo (HR10-250) rather than hacking it to accept my 500GB HD just sitting here beggin to be placed inside it.

David
Yes, they are currently working on that upgrade. Supposedly it will support most USB 2.0 external hard drives. Not available yet, but a new software upgrade will supposedly enable the feature in the near future.

Yea well I'm not laughing! What's the point of having an HD recorder if it doesn't do what it advertises it's supposed to do? This is a deal breaker for me, so I think I may contact Charter Monday and have them take it back, I just can't see paying extra to get this veiwing crap. I can't seem to get the Moxie company or Charter to respond back to me via email.
If you're having problems with pixelation, the problem is often-times caused by poor signal strength. Look at splinke's FAQ. It will show you how to check your signal strength. Also, if you have any RF splitters, remove them as an experiment and see if things work better without them. If so, this will help you track down the problem.

-Dan

I would have thought the charter would have checked my signal strength BEFORE installing the Moxie, to prevent any problems. Besides I'm not seeing pixelation when watching the HD content live, only when I view recorded HD content. So something is happening when Moxie records HD.

I do have one splitter for viewing PiP, but that has not made any difference.

I also have cable internet access and my speeds are fine.

I would have thought the charter would have checked my signal strength BEFORE installing the Moxie, to prevent any problems. Besides I'm not seeing pixelation when watching the HD content live, only when I view recorded HD content. So something is happening when Moxie records HD.

I do have one splitter for viewing PiP, but that has not made any difference.

I also have cable internet access and my speeds are fine.


Cable internet speed has nothing to do with TV signal strength.

As I've followed this thread for awhile, it sounds like Charter in CA is the problem. Charter here in St. Louis and the Moxi works fine - well, as far as recording/viewing HD content away - forgiving the other Moxi bugs that affect all of us.

I would have thought the charter would have checked my signal strength BEFORE installing the Moxie, to prevent any problems. Besides I'm not seeing pixelation when watching the HD content live, only when I view recorded HD content. So something is happening when Moxie records HD.

I do have one splitter for viewing PiP, but that has not made any difference.

I also have cable internet access and my speeds are fine.
Well then, here's what I would do:

1) Call Charter and tell them to replace your Moxi. I wouldn't rely on emails for this.

2) When the tech comes out, don't let him leave until you've verified the problem is solved.

3) If they can't fix it, tell them you'll drop them and switch to Satellite if they don't fix the problem.

4) If #3 doesn't work, then I'd follow through on the threat.

There's really not much else you can do. It appears you can't solve the problem yourself. I doubt Digeo can solve the problem. All that leaves is the cable company.

Please understand that I "feel your pain." But there's only so many options available. Over on the Adelphia Los Angeles thread, there's someone who dropped Adelphia and went to satellite. He had cable modem also, so he had to get DSL. But he's glad he did.

-Dan

This just sucks! If it doesn't do it when the tech is there then what?

I don't want Satellite because I like my Cable internet and don't want to pay more to keep it. Besides the pixelation is clearly a Moxie issue and only does it with HD recordings. I never had it happen before with recordings on my Tivo.

I may have jumped on the Moxie band wagon a bit to early and am now thinking I should have stayed with Tivo on my wide screen HD TV.

This just sucks! If it doesn't do it when the tech is there then what?

I don't want Satellite because I like my Cable internet and don't want to pay more to keep it. Besides the pixelation is clearly a Moxie issue, as I never had it happen before with recordings on my Tivo.

I may have jumped on the Moxie band wagon a bit to early and am now thinking I should have stayed with Tivo on my wide screen HD TV.
Yes it sucks! :eek: Have you had them replace the Moxi yet? If not, that's the first thing you need to do. No sense in worrying about what might happen after that.

Save a recording and show them the problem. If the new one doesn't exhibit the problem when the tech is there, then it's probably OK. If not, come back here and vent some more. :mad:

By the way -- you had a Tivo that records HD, and works with your cable system? Where do I buy it?

-Dan

This just sucks! If it doesn't do it when the tech is there then what?

I don't want Satellite because I like my Cable internet and don't want to pay more to keep it. Besides the pixelation is clearly a Moxie issue and only does it with HD recordings. I never had it happen before with recordings on my Tivo.

I may have jumped on the Moxie band wagon a bit to early and am now thinking I should have stayed with Tivo on my wide screen HD TV.


Yea, saying a TIVO recording SD programs is fine, then blaming the MOXI -- that's not a fair comparison, especially if signal strength is your issue. I bet the MOXI records SD programming fine too.

I'm not saying you don't have a bad box, but you have to eliminate cable problems first. If they switch your box (which they might just do to save time) and you still have the problems, it will clearly be a signal problem.

I would have thought the charter would have checked my signal strength BEFORE installing the Moxie, to prevent any problems. Besides I'm not seeing pixelation when watching the HD content live, only when I view recorded HD content. So something is happening when Moxie records HD.
Just because this problem only occurs when watching a RECORDING of HD and not when watching live HD doesn't mean it's not a signal strength issue.

If i had to take a guess, i would bet that your signal strength IS strong enough to watch HD live, because the feed is not being split internally in the Moxi box. However, when you are recording HD, i can assume that the box is tuned to another station (HD or SD) that you are watching, or left on when you last used the Moxi. My guess is that since the Moxi is tuned to 2 channels while recording HD and the hard drive is having to copy 2 A/V feeds at once (buffering the program you are watching as well as recording the HD program) the signal strength is not strong enough to provide clear feeds for both. When you record one program and watch another, the video feed is being split in the box and one is being sent to tuner 0 and the other is being sent to tuner 1. This MAY be the source of your problem and signal strength should be checked.

Also, it's possible that the equipment you have is faulty and the CPU/HDD in your box is not powerful enough (or is being inhibited by temperature?) to handle the HD stream and the SD stream at the same time AND copying it to the hard drive.

Just my thoughts. Hope this helps and good luck with the problem, cable companies are horrible, but because of what they offer, many of us stick with them. I wish one day we would get a cable company with as good of customer service as some of the satellite providers.

Never stated I have a Tivo that records HD. It's stand alone Tivo that only records SD, but it shows better SD content than the Moxie. Now when Moxie gets 480p, things might change.

But yes the Moxie records the SD content fine, no pixelation issues there. It's only the HD recording that is screwed up.

I must say though that the Tivo interface is easier to work than the Moxie.

Now if my signal strength is the problem, what can be done on my end to correct it? What about those signal boosters, do they work?

This just sucks! If it doesn't do it when the tech is there then what?

I don't want Satellite because I like my Cable internet and don't want to pay more to keep it. Besides the pixelation is clearly a Moxie issue and only does it with HD recordings. I never had it happen before with recordings on my Tivo.

I may have jumped on the Moxie band wagon a bit to early and am now thinking I should have stayed with Tivo on my wide screen HD TV.
I believe the reason there was confusion about an HD TiVo was because you stated that your TiVo never had these issues, referring to pixelation that occurs with the Moxi that you specifically stated ONLY HAPPENS WITH HD.

Anyway, just clearing up the confusion.

Also, techs and other cable buffs alike always advise NOT TO USE signal boosters or amplifiers. Don't really know exactly why, but i have heard that it can cause more problems than it may fix.

Well too much signal is just as much a problem as not enough signal.

Never stated I have a Tivo that records HD. It's stand alone Tivo that only records SD, but it shows better SD content than the Moxie. Now when Moxie gets 480p, things might change.

But yes the Moxie records the SD content fine, no pixelation issues there. It's only the HD recording that is screwed up.

I must say though that the Tivo interface is easier to work than the Moxie.

Now if my signal strength is the problem, what can be done on my end to correct it? What about those signal boosters, do they work?

what is the level reported by the diagnostics for docsis and the frequency tuned?
also try tuning to an HD channel that you have problems with and check what frequency that is tuned to in the tuner diagnostics.

often times when signal is a bit to high the tiling starts on the alternate tuner before the primary. you might try recording a channel with the primary tuner(tuner#0) and then change to an HD channel and see if it breaks up. this problem is also seen mainly on 256QAM channels some SD digital might still be 64QAM and not as prone to the problem(64QAM is also put out from headend at a lower level than 256 usually). under the current software the docsis level is highly inaccurate but most boxes that are reporting more than -10 are seeing some errors due to problems with either the moxi managing the signal spit to the three tuners( this split is always there it does not just split when recording) or defective tuners. actual levels that I see the problem starting at are usually greater than +5 for 256QAM though some start just after +1

what is the level reported by the diagnostics for docsis and the frequency tuned?
also try tuning to an HD channel that you have problems with and check what frequency that is tuned to in the tuner diagnostics.

often times when signal is a bit to high the tiling starts on the alternate tuner before the primary. you might try recording a channel with the primary tuner(tuner#0) and then change to an HD channel and see if it breaks up. this problem is also seen mainly on 256QAM channels some SD digital might still be 64QAM and not as prone to the problem(64QAM is also put out from headend at a lower level than 256 usually). under the current software the docsis level is highly inaccurate but most boxes that are reporting more than -10 are seeing some errors due to problems with either the moxi managing the signal spit to the three tuners( this split is always there it does not just split when recording) or defective tuners. actual levels that I see the problem starting at are usually greater than +5 for 256QAM though some start just after +1
If his signal is too strong, the cable company should be able to install a filter on the cable input of his Moxi to bring the signal strength to the appropriate levels. Both of our Moxi's are installed with filters, and the box we have downstairs, the 9012, sometimes has static horizontal lines shooting through live HD programs. I do not notice this at all on the 9022D in my room which is also installed with a filter (although my filter looks significantly bigger- don't know why that is). The moxi that we have downstairs showed SIGNIFICANT flickering on HD when the tech first installed it, and he proclaimed signal was too strong, added that filter and called it good. However, we still notice that flickering FAIRLY often when watchin HD. Doesn't bother others in the family as much as me, and i rarely watch down there, sooooo whatever.

what is the level reported by the diagnostics for docsis and the frequency tuned?
I have no idea how to find this out. I haven't called Charter, so they haven't been out here yet.

you might try recording a channel with the primary tuner(tuner#0) and then change to an HD channel and see if it breaks up.
Again I have no idea how to do this. We only get like 7 HD channels in my area and a couple of them aren't HD all the time.

I have no idea how to find this out. I haven't called Charter, so they haven't been out here yet.


Again I have no idea how to do this. We only get like 7 HD channels in my area and a couple of them aren't HD all the time.


didn't somebody refer you to the FAQ by splinke before

http://users.adelphia.net/~ksoltmann/SPLMoxiFAQ.htm

That is going to take me week to figure out all the information on that site.

That is going to take me week to figure out all the information on that site.
Listen, we've offered suggestions, and all you've done is complain. If you want to solve the problem, take some of the suggestions. Take the time to go through the FAQ and find out how to tell what the signal strength is.

Surely you've been around long enough to know that people are more than willing to help, but if you show you're not willing to make some effort, eventually people will start ignoring you. RTFM (or in this case, RTFFAQ).

As for Tivo having a better UI, most everyone here agrees (note that I said "most"). If you had taken the time to skim through some of the previous pages, you'd find that out.

Also, since I'm in a pissy mood, there's no "e" on the end of "Moxi". :rolleyes:

-Dan

This is a minor problem I'm having with my Panasonic AV receiver connected to my Charter Moxi using Monster fiber optic cable. The display on the AV receiver utilizes LED's to indicate the applicable audio input being received...i.e. digital..2 channel surround mode, or 5.1 surround, (or whatever). However, when I change from one channel to another, this portion of the display sometimes "hangs-up" that is, it fails to activate (light-up). Its intermittent...typically, I can then switch back and forth to that channel, and the display will then function properly...There seems to be no discernable problem with the sound itself..Any suggestions will be greatly appreciated. Thanks! rallen6766

This is a minor problem I'm having with my Panasonic AV receiver connected to my Charter Moxi using Monster fiber optic cable. The display on the AV receiver utilizes LED's to indicate the applicable audio input being received...i.e. digital..2 channel surround mode, or 5.1 surround, (or whatever). However, when I change from one channel to another, this portion of the display sometimes "hangs-up" that is, it fails to activate (light-up). Its intermittent...typically, I can then switch back and forth to that channel, and the display will then function properly...There seems to be no discernable problem with the sound itself..Any suggestions will be greatly appreciated. Thanks! rallen6766
Doubt this has anything to do with the Moxi. Probably just a glitch in the AV receiver. If there is no problem with the audio itself, you will probably just have to learn to live with this glitch. Could be that HD channels are typically broadcast in Dolby Digital 5.1, and SD/Digital channels are broadcast with analog/stereo audio respectively. You may want to try and find others who have your specific AV receiver and find out if this error occurs with any other setups.

Listen, we've offered suggestions, and all you've done is complain. If you want to solve the problem, take some of the suggestions. Take the time to go through the FAQ and find out how to tell what the signal strength is.

Surely you've been around long enough to know that people are more than willing to help, but if you show you're not willing to make some effort, eventually people will start ignoring you. RTFM (or in this case, RTFFAQ).

As for Tivo having a better UI, most everyone here agrees (note that I said "most"). If you had taken the time to skim through some of the previous pages, you'd find that out.

Also, since I'm in a pissy mood, there's no "e" on the end of "Moxi". :rolleyes:

-Dan

It's NOT just me! Yay! :D ;)

It's NOT just me! Yay! :D ;)
You made me change my profile's title!

-Dan

After roughly 8 weeks of hell trying to get Charter to fix my pixellation/audio loss issues, I finally had enough and went back to Direct and the H10 DVR. I really wanted the Moxi to work out. I live in an older area of St. Louis and my feeling is they have quite a bit of work to do on the cabling and connections in my area to make things right for a Moxi. I tried everything I could, but in the end there was no right answer because my signal was just not stable. Unfortunately they were not willing to do what it took to make it right so I had to give up. I just thought I'd post a note to thank those here that helped me, especially splinke for the FAQ - I learned alot from it.

You made me change my profile's title!

-Dan

It's a club! :D :eek: ;)

Listen, we've offered suggestions, and all you've done is complain.
Lets see, I already thanked people here for helping me with the other issues. And, hmmm, I am paying more for this Moxie box than I had been paying before. So do I have a right to complain.....you bet! Should I be spending all my free time reading about and tweaking this thing? If so then what did I pay for?

The thing doesn't work as advertised and Charter doesn't do enough to check and make sure it works correctly after hooking it up. The customer shouldn't have to go through hoops to get the Moxie to work as advertised. Ultimately I think the Moxie won't make it. It was a great concept but there are to many problems.

Beta testing should be done before a product is released for sale to the public, and not done by customers. But hey software manufactures do it and now it seems hardware manufactures are doing it too.

There....now that I've vented I feel much better. :)

Lets see, I already thanked people here for helping me with the other issues. And, hmmm, I am paying more for this Moxie box than I had been paying before. So do I have a right to complain.....you bet! Should I be spending all my free time reading about and tweaking this thing? If so then what did I pay for?

The thing doesn't work as advertised and Charter doesn't do enough to check and make sure it works correctly after hooking it up. The customer shouldn't have to go through hoops to get the Moxie to work as advertised. Ultimately I think the Moxie won't make it. It was a great concept but there are to many problems.

Beta testing should be done before a product is released for sale to the public, and not done by customers. But hey software manufactures do it and now it seems hardware manufactures are doing it too.

There....now that I've vented I feel much better. :)

MOXI :D

MOXI :D
Thanks. :p

Resist, I have one serious question for you. Did you ever call Charter on the phone and tell them to replace your Moxi? In fact, have you spoken to them on the phone about this at all?

-Dan

I have not gotten a hold of Charter yet because it is the weekend. I will call them tomorrow (Monday), but I know they won't be able to come out for at least another week. And knowing charter, they want someone to be home between 1pm and 5pm. Last time they told me 3pm to 5pm and luckily I happened to be home when they arrived at 1pm. If you miss their times they then you have to wait another week.

Sorry for my heated response. I've cooled down now.

It's just that when I pay for a product, I expect it to work as advertised, without me having to troubleshoot or find work arounds for it.

Sorry for my heated response. I've cooled down now.

It's just that when I pay for a product, I expect it to work as advertised, without me having to troubleshoot or find work arounds for it.

We all do and to varying degrees we're all dissapointed, or at least have learned to deal with it. I personally (having 2 ReplayTVs) wish it was even a fraction as capable. BUT to it's credit the MOXI can (when the stars allign) record 2 HD programs at the same time. The RTV will NEVER do that. Because my Condo includes basic cable I would be eating about $35/month to switch to D* or E*. Too much for me to switch. As the MOXI improves (and it has) it's less of an annoyance. It's not great, but it's what I've got. When it works it's OK.

I think one reason the Moxi is so limited in features compared to TiVo, Replay TV, and some Dish STB's is because of the cable companies. With these other competitors, you are purchasing the hardware directly from the designers, whereas with the Moxi, you are renting from a cable company which has the FINAL say as to what features are enabled. To save money (and probably to make us even more angry :rolleyes: ) the cable companies have opted to disable many features that the creators of the Moxi system, Digeo, have come up with. With Adelphia, we cannot connect to a computer/network via ethernet port, we cannot have the jukebox, games, or photos features, we cannot have access to the phone service. Some of these have yet to come online, even through digeo, however Adelphia, and i presume other cable operators, have provided the bare minimum from the beginning, and that frustrates those, like me, who know what the Moxi is truly capable of and what it was designed for.

A new problem just came up with my Moxie now. All the SD content it recorded has no sound. It worked a few days ago but now all of a sudden it doesn't. I've rechecked the cables and they are fine. Anyone else have this issue?

What is strange is I manually started an SD content recording and then played it back and it had sound. So I'm not sure why a series recording wouldn't.

I was watching TV early this morning, mostly the HD channels. Then I turned to the SD channels and no sound. I pressed the reset button on the Moxie box and after it came back on, the sound was back. For how long I don't know. I hope Charter can come out soon.

I was watching TV early this morning, mostly the HD channels. Then I turned to the SD channels and no sound. I pressed the reset button on the Moxie box and after it came back on, the sound was back. For how long I don't know. I hope Charter can come out soon.


FOR GOD'S SAKE, IT IS A MOXI NOT A MOXIE!