View Full Version : Moxi ( Motorola BMC90xx ) Q&A and Discussion Thread
Penton-Man 04-29-06, 04:51 PM What itbgary is referring to is referred to by the cable companies as "replacing the drop". There is a cable, usually underground from the pedestal somewhere nearby to the house. These runs are usually problems - since they're underground, they corrode faster. Sometimes they are spliced underground - if not sealed properly they become succeptible to moisture. While you see it as "only happening during primetime", it is usually related to a temperature drop, or to moisture (rain, underground sprinklers). Shame on your cable company for not replacing it sooner. Usually when a tech is out twice and can't find the issue, he should automatically replace the drop, as it's usually the culprit of intermittent problems.
Yup, Justintime is correctomundo. Not only that, IF the line running into your home is split ALOT for a bunch of TV's and DVR's and whatnot, the cable company will even at your *urging* run an additional line (usually RG-6 to complement the orginal RG-6? into your home).
Sometimes they don't like to do this because I'm told that the juice that goes out to the box in front of your lawn is set at a certain rate and running too separate lines to your house could potentially decrease the signal to your neighbor.
On the other hand, if your neighbor is an a**hole, it's like killing two birds with one stone and I think its a better solution than dealing with an amp.
I think that before alot of you guys condemn the Moxi unit, you should really have the drop replaced with fresh line and even all the cabling in your house (ESP. if you' ve ever had any sign of mice!) with new RG-6 and THEN decide whether or not you like or dislike the Moxi. If the Moxi DVR is still bad after all that, then I would try another box, and if THEN, it is still bad, I would try an entirely new solution.
But you've got to give the Moxi unit a chance to work. I had the drop to my house replaced(actually, I did the work myself :) ) with fresh line (even the dang outside green box, I had replaced(by Adelphia), as there was a hole in it and the neighbor's sprinkler was throwing water in there :eek: ) and I had ALL the cabling in my house re-run with new RG-6 (as I had RG-59? originally) and I never had any problem with recording two Hi-DEF channels at once and looking at another that was stored on the hard drive. :)
black_macleod 04-29-06, 05:07 PM Anybody else in St. Louis got a Charter MOXI running through the DVI connection?
I did for awhile but changed it back becasue my TV wouldn't let me stretch SD programs through the DVI. If you're asking if it works, the answer is Yes. Its supposed to be active anyhow, it is here.
Rampage522 04-29-06, 06:26 PM I agree that drops should be replaced before blaming the Moxi...but I think the point here is that the techs should know to do that! I realize this may be "new" information, but we REALLY need to find a way to get the word to official "channels" in the cable companies leasing the Moxi that a replace cable drop could equal a quick and easy path to a satisfied customer!
The new drop issue may be why I've never really had significant problems with the Moxi; when I moved in 2.5 years ago, there was no drop to the house and no cable inside the house, so the installers took care of all that with brand new cable (RG-6 would be my guess, based on descriptions here).
running too separate lines to your house could potentially decrease the signal to your neighbor.
this is just not true unless referring to just putting a splitter of the port that is servicing the neighbor. every splitter or tap or directional coupler has a certain amount of insertion loss whether you are plugging into the port or not. It is true that things are set up to run at a certain level though. the tap that your drop is fed from may have 2, 4, or 8 ports depending on the number of addresses within a serviceable range. and the tap may have a value ranging from 32 - 4 depending on how far it is from the nearest amplifier, the levels that the amp is running out at, and the distance and splits between. 32 refers to the amount of signal loss off of its ports. the higher the value the tap the more signal feeds through down the line to the next tap and so on. generally only one drop will service a single address. any qualified technician should be able to determine if a drop is bad based on attenuation seen through the given length, ingress in the upstream spectrum or ingress on the forward spectrum. the problem obviously is that there are few qualified techs working for these companies but the moxis problems with moderately high signal and the difference in SNR between the tuners only adds to the confusion and frustrations.
Penton-Man 04-29-06, 10:46 PM slim, I’ll defer to your judgment as I’m not a cable tech. I was simply quoting what was told to me by the Chief Tech (I believe he has 15 or so techs that report to him) who was sent out to my house along with the Technical Supervisor for my headend whom the V.P. for my area personally assigned to direct the re-wiring of my house, so I assumed his advice was credible.
Perhaps I misunderstood him or perhaps he was just incorrect and you are indeed right.
twitchee3 04-30-06, 12:04 AM I wish I had seen all your earlier posts on your plan for firewire recording. I could have saved you the above confession and the price of the cable. (I've been away from this thread for awhile).
My unit also does NOT have a firewire port and I think if you pull up the pic for the 9022D from Adelphia or Motorola or what not, I bet if you look at the back there will be none shown.
Yeah, i've seen pictures of the back panel of the 9022D, but the ONLY picture i have seen of the back panel of a MOXI that was SPECIFICALLY labeled as the 9022D was from the Motorola website. I figured this was an old picture, as their picture of the back panel of the 9012 also had NO FIREWIRE ports, and our Moxi BMC 9012 DOES have active firewire ports. All other pictures i've seen of Moxi's back panels were labeled simply as "MOXI's," with no specific model number, so i really didn't know. I figured the first round of Moxi's that were produced had no firewire ports, and the second round DID have firewire ports. I figured that since my box was a newer 9022D, that it would indeed have firewire prots.
Oh well, the cable isn't a big deal, as i'm sure i'll find some other use for it, i mean firewire is a pretty common connection, perhaps i'll be getting an external HDD for my computer in the near future (my computer, although running great with many upgrades, is over 4 years old and doesn't even have USB 2.0, but only USB 1.1).
Perhaps I misunderstood him or perhaps he was just incorrect and you are indeed right.
Perhaps he was kidding. :confused:
Perhaps I misunderstood him or perhaps he was just incorrect and you are indeed right.
most likely a misunderstanding of the situation and my lack of the details. I thought I would try to clarify but I don't know if I explained it that well. ;)
Here's a random question -- Is Moxi or anyone else working on a system that would have a high def version of the mate? I'd love to have a central recorder like the 9022, but then be able to play back HD shows on the bedroom TV too, instead of just SD quality playback upstairs.
In the meantime, my 9012 has been working flawlessly with Charter in the Atlanta suburbs. Other than the hard drive (and even my hoped for upgrade to the 9022 won't provide enough space), I love this thing.
rwinner 04-30-06, 11:40 AM Well I am in Asheville, and I asked in late January/early February, and they told me they did not even have an ETA as they were being sent to other regions first. I hope we can get the 9022D soon! Maybe I will check again this week!
GJLowe:
I tried all three ways of asking Charter the question--chat, email, phone. The chat-guy said he didn't know what they had in our area. The phone person said 9022D is not offered. The emailer said he knew of no plans to offer the 9022D; this answer reminded me of the stuff that passes for "truth" in Washington. I presume you found the same: no 9022D, even after a 50% jump in price. Oh for some real competition!
Here's a random question -- Is Moxi or anyone else working on a system that would have a high def version of the mate? I'd love to have a central recorder like the 9022, but then be able to play back HD shows on the bedroom TV too, instead of just SD quality playback upstairs.
In the meantime, my 9012 has been working flawlessly with Charter in the Atlanta suburbs. Other than the hard drive (and even my hoped for upgrade to the 9022 won't provide enough space), I love this thing.
Blue, I ditto your question and all you said.
BeeCee
twitchee3 04-30-06, 05:13 PM Here's a random question -- Is Moxi or anyone else working on a system that would have a high def version of the mate? I'd love to have a central recorder like the 9022, but then be able to play back HD shows on the bedroom TV too, instead of just SD quality playback upstairs.
In the meantime, my 9012 has been working flawlessly with Charter in the Atlanta suburbs. Other than the hard drive (and even my hoped for upgrade to the 9022 won't provide enough space), I love this thing.
Yes, in fact Digeo (designers of the Moxi) are currently in development of a next generation Moxi that supposedly will support up to 3 HD compatible Moxi Mate II's.
Moxi Mate (http://moxi.com/assets/datasheets/datasheet_moximate.pdf)
Scroll to the very bottom, and it lists info about the new version of the Moxi Mate, although it's release date is probably inaccurate.
jaywatts 05-01-06, 08:40 AM Hello cable techs and others.......I finally took a good look at my cable coming from the pole to the house......I've always said this is the source of my problems and this confirms it......It's RG-59 people! Laugh all you want! If I can't get the local Charter tech to at least agree to change it out by the end of the week I'm going to call Charter and give them the riot act. Hmmmmmmmmmm. and the genius wonders why I'm having all these signal related issues........Don't you love Charter too?
Penton-Man 05-01-06, 11:11 AM I don’t know their policy as to whether they would simply replace RG-59 with upgraded cable but, I have a feeling that it would help your cause if you took a pocket knife and carefully shaved some of the insulation off of one end to expose the inside stuff ….as if dem mice had been munching on it for years. :eek:
Then when you call in, you can also say “Oh, by the way this old cable I have is all compromised and I’m afraid moisture is getting in as the end is all frayed and the insulation is showing.” One should probably be able to do this, at least temporarily, without affecting your signal whatsoever, I imagine.
Hello cable techs and others.......I finally took a good look at my cable coming from the pole to the house......I've always said this is the source of my problems and this confirms it......It's RG-59 people! Laugh all you want! If I can't get the local Charter tech to at least agree to change it out by the end of the week I'm going to call Charter and give them the riot act. Hmmmmmmmmmm. and the genius wonders why I'm having all these signal related issues........Don't you love Charter too?
is it windy where you live? about a couple months ago it was real windy and cable line from my house to the pole snapped. i called them (adelphia), they came and put in a new line, tested the strength and went on their merry way. (no charge).
maybe it will be 'windy' soon.
maybe that 'wind' might be your hand. ;)
-armus
bobafett86 05-01-06, 07:51 PM SOP here in Madison for Charter is to always replace RG-59 Drops. I am sadden to hear that you have had the same tech out several times and he keeps promising to replace the drop but never does. I can tell you that if you lived here I would be at your house tomorrow replacing the drop myself. Sadly, I don't think I could justify my driving out to your house from Wisconsin. :D
twitchee3 05-01-06, 07:52 PM is it windy where you live? about a couple months ago it was real windy and cable line from my house to the pole snapped. i called them (adelphia), they came and put in a new line, tested the strength and went on their merry way. (no charge).
maybe it will be 'windy' soon.
maybe that 'wind' might be your hand. ;)
-armus
I guess for those of us with underground cable the "wind" will always have to be our handy knife. If they cable company is being lame (why wouldn't they be :rolleyes: ) you could always replace the cable from the tap to your house by yourself.
jaywatts 05-01-06, 10:13 PM Well he replaced the cable and the increase in signal and picture quality was noticeable immmediately. And it only took me a year to get him to do it. Go figure. Now we'll see if any of my other signal issues pop up. Hopefully not..My Moxi menu and everything is so much faster! I can actually move around without the constant slowdown.......hmmmmmm. and they wonder why I was complaining all this time?
jvinsepa 05-02-06, 11:26 AM an update on my situation:
I think I got a bad MOXI box - so I called them, and they are swapping it out with something called a "dvr2" because they have had other bad MOXIs. They say it is exactly the same as the MOXI, but without games and ticker.
Has anyone heard anything about this "dvr2"? They wouldn't say the manufacturer or any other specs - only that it does support HD and DVI.
jlachanc 05-02-06, 01:43 PM Not sure if there's many people using Moxi and DVHS but FWIW, I'm seeing an odd issue with video quality over Firewire.
When I play back Moxi recorded HD video and view it though my DVHS player (JVC 5U), via 1394, I get a great deal of pixilation, motion artifacts, etc. The video is practically unwatchable.
The odd part is that is that I only see this issue with HD programming pre-recorded on Moxi via the 1394 output. The following cases work just fine:
a. Viewing HD video though Moxi's component outputs, (live or recorded) without using 1394 outputs or the DVHS.
b. Viewing LIVE HD video though Moxi's 1394 output & DVHS.
I suspect the issue is with Moxi since I can get clean video, per item b. above. I'm going to contact Adelphia and see what they say...
black_macleod 05-02-06, 01:49 PM Anyone know about fragmentation issues on the Moxi drives? Seems to me that over time, recording and deleting, recording and deleting, that there must be some serious fragmentation issues on the hard drive. Does the Moxi perform any kind of self maintenance defrag on a reboot? Like any data on a drive, it seems if this is a problem, it could definitely cause recording/pixelation/skipping issues, etc.
darkeyes909 05-02-06, 05:01 PM Well, my old, original, first model Philips Tivo died this week and I am replacing it with a Moxi next week. (Had to wait until after the funeral and for Charter Long Beach, CA. to be able to show up.)
My Tivo was the dual hard drive Philips model purchased from AVS for $1000 when they first came to market. It has served me well, but all good things come to an end. Tivo and I may be one of those good things. (I do wonder if the failure had anything to do with the many Tivo software update hard drive failures I have read about?)
I have been waiting for several years now for an hd/cable Tivo to be available to replace this original unit. That would appear to be the new series3, not yet available.
So mine died before the model with the functions I want/need is available. I will be trying the Moxi for now.
Here is what I will be looking at. Price, functionality, and picture quality.
Price wise the Moxi wins hands down. An overall $11 increase to my cable bill vs. the cost of the series3. Perhaps around $800 and up. The cost of the series 3 might be more competitive if Tivo allows me to transfer my lifetime service to it. (Having bought mine before the year 2000 cut off date, I have a one time transfer of my lifetime subscription coming to me, but will they permit this with the new series3 and with the end of lifetime subscriptions in general? If they don't allow me to transfer my lifetime subscripton, the monthly cost, not even counting the hardware costs, will be more for me than the Moxi in total. That is a strong consideration for me.
The Moxi, cost wise, is the better deal. Due to technology changes and hardware failure, Tivo has a limited lifespan. Yes, replacing worn hard drives is an option, but adds to the cost over time. If Moxi fails, just have the cable provider bring out another one. Much easier and cheaper than futzing with adding new hard drives etc.
This also depends on how soon Moxi can compete by offering extra hard drive functionality. The approximate 10 hours of hd Charter is offering me is almost useless to me. I could not live with that for long regardless of price.
The low amount of time available with HD recording will be a deal maker/breaker for me.
But price isn't everything. Ease of use and fucnctionality of the software can make or break a product. I don't see how Tivo can be beat here. It does what it is supposed to, reliably and easily. I am assuming a win for Tivo here. But only time with the Moxi and future software upgrades will tell if this is enough of an advantage to justify the purchase of the Tivo.
Then we have picture quality. Hard to put a price on this. If the Moxi can't consistantly and reliably provide a high quality recording it is useless to me. I did not spend all this money for hi def to see a recording with quality problems.
I will now be test driving Moxi and seeing if it is good enough for me to not have to purchase the Tivo unit.
Been a couple of weeks now. Won't bother to much with the long story of horrible service by Charter not showing up twice (failed to schedule me even though both times I got a confirmation of my appointments. Then sending a guy with a dead Moxi to install and no extra's on his truck which required yet another appointment. I had to be very shrill and demanding and unpleasant just to get another appointment within the same week, though this time without any scheduled window, just wait for them all day into evening. The actual workers who came to my house were are very nice etc. I subscribe to all of Charter's channels and internet services except phone. A good sum each month.
Eventually I went through several Moxi's, (the newer model with the larger hard drive)both with bad artifacts on high def when recording two channels at once. Checked my lines etc. etc. Installed the Charter DVR and it works fine. It has many shortcomings when compared to Tivo, of course, but it works. Still drop outs now and then, but Charter blames the networks for sending a poor/weak signal to them. I don't know the truth or falsity of that. It comes in clearer on my over the air hi def than the charter feed.
The Moxi failed to provide an even watchable picture after several units and all my lines etc. being checked and replaced. And my personal opinion was that I hated the menu. Too much to go through to accomplish various functions.
I am now saving for the HD cable capable Tivo series 3. Oh well.
Justintime 05-02-06, 05:55 PM Anyone know about fragmentation issues on the Moxi drives?
I have no idea why, but Windows filesystems are the only ones I've run across who get fragmented to the point of degrading performance. I think that the *nix filesystems keep themselves from getting too fragmented. Google for "linux defragment" and you'll see what I mean.
The conspiracy theorist in me tells me that DiskKeeper pays M$ a hush fee to prevent them from incorporating such technologies into NTFS and effectively putting them out of business :-)
Moxi is based on Linux, so it probably inherits the good behavior of it's filesystems as well.
Justin
twitchee3 05-02-06, 08:09 PM an update on my situation:
I think I got a bad MOXI box - so I called them, and they are swapping it out with something called a "dvr2" because they have had other bad MOXIs. They say it is exactly the same as the MOXI, but without games and ticker.
Has anyone heard anything about this "dvr2"? They wouldn't say the manufacturer or any other specs - only that it does support HD and DVI.
I have a strong hunch that what they referred to as the "DVR 2" is just the newer version of the Moxi, the BMC 9022D, probably with a slightly different software version which does not include the extra features (we don't get these extra features on either of our Moxi's- we have a BMC 9012 and a BMC 9022D) The BMC 9022D is referred to by Digeo, the designers of the system, as the "2 Media Center," so it would not be unlikely that "DVR 2" is referring to the same thing. The ONLY difference between the BMC 9012 and the BMC 9022D is that the 9022D has a DVD/CD/media drive hidden behind the front panel of the unit, it has a 160 GB hard drive (double that of the 9012's meager 80 GB HDD), and it supports the Moxi Mate unit which is an SD "satellite" box which can be networked to the main Moxi over existing coaxial cabling to another room/SDTV in the house which can access the content of the main DVR unit.
Anyone know about fragmentation issues on the Moxi drives? Seems to me that over time, recording and deleting, recording and deleting, that there must be some serious fragmentation issues on the hard drive. Does the Moxi perform any kind of self maintenance defrag on a reboot? Like any data on a drive, it seems if this is a problem, it could definitely cause recording/pixelation/skipping issues, etc.
Fragmentation probably isn't an issue with the Linux system the Moxi is built around, and i read an article in PC Magazine a while ago in which they actually tested the benefits of fragmenting a Windows system and found VERY little performance increase after a "much needed" defragmentation, so wouldn't worry about it.
The Moxi failed to provide an even watchable picture after several units and all my lines etc. being checked and replaced. And my personal opinion was that I hated the menu.
Did you also replace the drop from the cable tap on your street to the access panel in your house? This seems to have solved MANY PQ issues as of late.
As for the menu, i agree. I would like to have the Moxi menu as an option on the system, as i have become accustomed to it, but i would LOVE to have a grid type system available such as the one implemented trhough i-Guide. Please don't get rid of the viewing window though........
danieljackson 05-02-06, 10:18 PM Finally got a Moxi from Charter. I must say it is far easier to use than the Toshibia DVR it replaces. Not to mention being able to record and pause HD programming. OTA HD is great but I so missed being able to hit pause to let the dogs out.
I've had no probs with pixelation or recording 2 HD programs at once.
We'll skip the part about the tech trying to hook it to my HDTV with using the composite video out :eek:
One question however - and I think I saw references to this earlier in the thread. If I set the Moxi to enable both 480i and 1080i it insists on stretching SD (4:3) programming to fill the screen. I'd prefer it pillar box the image and not introduce the distortion caused by stretching the image.
It does not matter how I configure the wide screen setting (letter box, cropped, etc) - the image is always stretched.
If I enable only 1080i the signal pillar boxes correctly.
twitchee3 05-02-06, 11:11 PM Finally got a Moxi from Charter. I must say it is far easier to use than the Toshibia DVR it replaces. Not to mention being able to record and pause HD programming. OTA HD is great but I so missed being able to hit pause to let the dogs out.
I've had no probs with pixelation or recording 2 HD programs at once.
We'll skip the part about the tech trying to hook it to my HDTV with using the composite video out :eek:
One question however - and I think I saw references to this earlier in the thread. If I set the Moxi to enable both 480i and 1080i it insists on stretching SD (4:3) programming to fill the screen. I'd prefer it pillar box the image and not introduce the distortion caused by stretching the image.
It does not matter how I configure the wide screen setting (letter box, cropped, etc) - the image is always stretched.
If I enable only 1080i the signal pillar boxes correctly.
It's not the Moxi that is stretching the 480i SD. Moxi has what is called Native Passthrough, which means that it will output the video content in the resolution and aspect ratio at which the STB receives it as from the cable head end. The stretching of the 480i SD content is being done by your TV. Your TV SHOULD support at least 16x9 and 4x3 aspect ratios, so if you want to view SD 480i content in a 4x3 aspect ratio, you need to set your TV to 4x3 when you view SD content and change it back to 16x9 when you view HD content. The reason the SD appears in a 4x3 aspect ratio when the you tell the Moxi to upconvert the SD 480i content to 1080i is because most HDTV's will not stretch 4x3 content to 16x9 when in 16x9 mode (while using an HD resolution). This is because most HD content is filmed in 16x9 and does not need to be stretched to fill the screen, so the HDTV concludes that any content coming in via an HD resolution (720p or 1080i) is already 16x9, and thus does not need to be stretched.
If you plan to view SD in 4x3 mode, you should be aware that there are some dangers. If you use a plasma or CRT HD display, you can experience burn in caused by the black bars constantly being displayed on the sides of the 4x3 content. If you have an LCD display, you don't have to worry about this as LCD's are not prone to burn in.
Wow, the fact that the cable tech tried to connect the Moxi to an HDTV with the composite interface shows a complete lack of competence, which is usually inherent in all cable companies, but this really STRESSES that fact.
kodaker 05-03-06, 11:53 AM I pay my Charter bill automatically electronically and only get a notice by email that it is ready to look at if I want to. I got a notice today and the price of DVR has increased from $9.99 to $14.98. I wasn't happy and called to ask about it. Basically I was told 'too bad, grin and bear it'. Is it normal for Charter to increase the bill without prior notification? Is everyone else paying the same for the Moxi DVR?
Tim Neuland 05-03-06, 12:07 PM I have been trying to get the programming guide fixed for Fox Sports West 2 from Adelphia, Yorba Linda, CA for some time. Adelphia continues to not respond. The MOXI gets the prog. data from ZAP2IT.COM. All communication with Zap2IT says that Adelphia is the problem.
Is there any way to tell the MOXI that I am in zip code 92832 instead of 92886? This would cause the MOXI to refresh from Adelphia, Fullerton, CA and the data would be correct. Then I don't care how long it takes YL to figure it out. Maybe it isn't a zipcode that needs to be changed, but something in the MOXI that says refresh my data from Adelphia, Fullerton?
What do you think, MOXIGUY, or SLIM?
black_macleod 05-03-06, 12:07 PM I pay my Charter bill automatically electronically and only get a notice by email that it is ready to look at if I want to. I got a notice today and the price of DVR has increased from $9.99 to $14.98. I wasn't happy and called to ask about it. Basically I was told 'too bad, grin and bear it'. Is it normal for Charter to increase the bill without prior notification? Is everyone else paying the same for the Moxi DVR?
heh, mine's always been 11.98
I pay my Charter bill automatically electronically and only get a notice by email that it is ready to look at if I want to. I got a notice today and the price of DVR has increased from $9.99 to $14.98. I wasn't happy and called to ask about it. Basically I was told 'too bad, grin and bear it'. Is it normal for Charter to increase the bill without prior notification? Is everyone else paying the same for the Moxi DVR?
I think A* is now up to $16
marcsorel 05-03-06, 02:24 PM Anyone know how to get Adelphia to fix mislabeled channels? All the people I've spoken to have told me they can't do anything about it, and my emails go unanswered.
Since Adelphia updated their HD lineup here in Beverly Hills, 4 of my HD channels are mislabeled, and It's getting really frustrating as it's basically impossible to record off of these channels as a result (the programming blocks don't usually coincide).
The specific channels that are mislabeled are as follows:
inHD is labeled as HDnet
inHD 2 is labeled as HDnet Movies
HDnet is labeled as inHD
inHD 2 is labeled as HDnet Movies
Basically, inHD and HDnet are swapped, and inHD 2 and HDnet Movies are
also swapped.
MoxiGuy, please tell me you can help! I love my Moxi but this is getting really annoying.
thanks in advance,
-Marc
Blueprint Integ 05-03-06, 02:25 PM I am a custom electronics installer and have ran into a strange problem. The BMC9012 has both component video and a composite video output. Now, knowing that you will not get 1080 out of the composite video output, I have connected an external DVD burner to the composite video output of the Moxi. It records live video without a flaw. When playing back recorded video from the Moxi, in SD format, the DVD burner records audio but no video. Once again, on live videoin SD format it records both audio and video without a problem.
The homeowner has a clip of his home on the hard drive of the moxi and wishes to burn it to DVD. His home won Tech Home of the Year from Tech Home builder magazine. Any advice/suggestions would be greatly appreciated.
jaywatts 05-03-06, 07:45 PM I got the notice about the price increase a while back......you think you have it bad? try my package price of $160 plus!.......I do subscirbe to every single service, have a dvr and 1 digital receiver, and have 5Mb internet so I guess I get what I pay for. good gravy!
I think A* is now up to $16
twitchee3 05-03-06, 07:57 PM I think A* is now up to $16
We have 2 Moxi's and with Adelphia we're now up to i think something like $13-$14 for the first Moxi, and about $16 for the second Moxi. The prices all went up a dollar last month, but other than that they've been the same since the boxes were installed.
I am a custom electronics installer and have ran into a strange problem. The BMC9012 has both component video and a composite video output. Now, knowing that you will not get 1080 out of the composite video output, I have connected an external DVD burner to the composite video output of the Moxi. It records live video without a flaw. When playing back recorded video from the Moxi, in SD format, the DVD burner records audio but no video. Once again, on live videoin SD format it records both audio and video without a problem.
The homeowner has a clip of his home on the hard drive of the moxi and wishes to burn it to DVD. His home won Tech Home of the Year from Tech Home builder magazine. Any advice/suggestions would be greatly appreciated.
have you tried outputting the playback of recorded tv through the composite directly to the tv to verify video is being output from the recorded content on the composite out of the moxi? the fact that it works on live tv recording makes this quite perplexing. what do you have selected under HDTV Setup?
We have 2 Moxi's and with Adelphia we're now up to i think something like $13-$14 for the first Moxi, and about $16 for the second Moxi. The prices all went up a dollar last month, but other than that they've been the same since the boxes were installed.
You're right, I was quoted 16 when asking about prices for a second one. I'm getting an HDTV for my bedroom and was pricing my options.
twitchee3 05-03-06, 10:00 PM You're right, I was quoted 16 when asking about prices for a second one. I'm getting an HDTV for my bedroom and was pricing my options.
That's where our second HDTV is, in my bedroom, and i must say that HD with the Moxi in my room is worth the extra $16, not to mention the VOD, DVR, Digital content, and HBO access. May think twice about it if you're tight on money and your HDTV has a QAM or ATSC tuner though, unfortunately for me, only our 42" Panny Plasma downstairs (currently also using a Moxi BMC 9012) has a built in digital tuner (NTSC/ATSC/QAM), whereas my Sceptre 30" LCD in my room is strictly an NTSC built in display. :( Oh well, i probably would have gotten a Moxi (mine's a BMC 9022D) in my room anyway, gotta love the DVR. :p
twitchee3 05-03-06, 10:02 PM have you tried outputting the playback of recorded tv through the composite directly to the tv to verify video is being output from the recorded content on the composite out of the moxi? the fact that it works on live tv recording makes this quite perplexing. what do you have selected under HDTV Setup?
Very interesting problem you seem to be having, you're not by chance using the DVI interface simultaneously are you? If a DVI cable is even connected to the Moxi it will automatically shut down all other video outputs. Also, be sure to have 480i checked in the HDTV setup menu, and if it still doesn't work, try allowing the Moxi to ONLY output 480i while you are recording.
jasonvr 05-03-06, 10:27 PM I am a custom electronics installer and have ran into a strange problem. The BMC9012 has both component video and a composite video output. Now, knowing that you will not get 1080 out of the composite video output, I have connected an external DVD burner to the composite video output of the Moxi. It records live video without a flaw. When playing back recorded video from the Moxi, in SD format, the DVD burner records audio but no video. Once again, on live videoin SD format it records both audio and video without a problem.
The homeowner has a clip of his home on the hard drive of the moxi and wishes to burn it to DVD. His home won Tech Home of the Year from Tech Home builder magazine. Any advice/suggestions would be greatly appreciated.
Very odd. Back in the good old days of VCR's I seem to remember some form of copy protection (I thought on Composite) that prevented you from copying VHS from one tape deck to another without a special device in between. I also seem to remember running into it when trying to play a DVD from my computer (w/ a hardware DVD decoder board) into the RCA jacks on a VCR many years ago before I got a set top DVD player. Could this be coming into play? I thought it just scrambled the video, but maybe the net effect with new HW is to blank it....
twitchee3 05-03-06, 11:39 PM Very odd. Back in the good old days of VCR's I seem to remember some form of copy protection (I thought on Composite) that prevented you from copying VHS from one tape deck to another without a special device in between. I also seem to remember running into it when trying to play a DVD from my computer (w/ a hardware DVD decoder board) into the RCA jacks on a VCR many years ago before I got a set top DVD player. Could this be coming into play? I thought it just scrambled the video, but maybe the net effect with new HW is to blank it....
I don't think this is the problem, others have been able to do what he is describing with no problems, and if this "scrambling" which you have described was enabled on the Moxi, then users would probably not be able to view composite delivered content on a TV.
kelliot 05-04-06, 01:52 AM I am a custom electronics installer and have ran into a strange problem. The BMC9012 has both component video and a composite video output. Now, knowing that you will not get 1080 out of the composite video output, I have connected an external DVD burner to the composite video output of the Moxi. It records live video without a flaw. When playing back recorded video from the Moxi, in SD format, the DVD burner records audio but no video. Once again, on live videoin SD format it records both audio and video without a problem.
The homeowner has a clip of his home on the hard drive of the moxi and wishes to burn it to DVD. His home won Tech Home of the Year from Tech Home builder magazine. Any advice/suggestions would be greatly appreciated.
Sounds like CGMS-A with a copy once flag.
twitchee3 05-04-06, 01:54 AM Sounds like CGMS-A with a copy once flag.
But through composite?
dagware 05-04-06, 03:22 PM The first part of this is off-topic, but I wanted to clear some things up:
1) Windows systems will almost always benefit from defragmentation, if you use a good defragmenter. This is one of the major causes of system slowdown in Windows. If anyone published a story that says otherwise, they don't know what they're talking about.
2) As for the DiskKeeper conspiracy theory, it has some merit. Last time I checked, the defragmenter that ships with Windows was written by the same people who wrote DiskKeeper. So it wouldn't surprise me at all if there was some under-the-table stuff going on. With that said, though, Windows gets a bad name for the fact that the system slows down after a while, so I don't think that would be in their best interest.
With respect to Linux defragmentation -- I don't know anything about it. But it always bugs me that there's no procedure to shut down the Moxi before unplugging it. I don't care how good an OS is, if it loses power while writing to the disk, eventually bad things will happen. And as we know, the Moxi is always writing to the disk, so I cringe when I have to unplug it.
Of course, it has never caused a problem that I'm aware of, but who's to say that any of the little problems we face with the Moxi might not be caused by this?
Just wondering...
-Dan
JuiceRocket 05-04-06, 03:40 PM Ok, I'm new to this section of the forum, I just got a Moxi box for the first time about a month ago, and just built a Windows MCE computer. I was hoping that I'd be able to use my computer to save and backup shows that I wanted to watch off the Moxi.
I read back a few pages in this post, and briefly scanned over the FAQ. From what I can tell there is no way for me to save TV shows from my Moxi to my computer...is that correct?
Thanks.
Kash Monsefi 05-04-06, 04:14 PM Hi,
I just got Moxie from Adelphia and can't quite figure out how to do some basic stuff:
- I want to record some series on cable, e.g. "Daily Show with Jon Stewart", but when I set it to record series, no repeats, it still tries to record the show every time it airs which is several times a day. How can I set it to record the show once daily, at 11:00pm only?
- Am I missing something or is there no easy way to tell what's on at a given time? Like having time grids such as the ones in TV Guide, ReplayTV, etc. Do you really have to go to each and every channel to see what's showing at a particular time?
- Is there a way to set recording defaults? I almost always want a show kept 'til space needed, to only record new shows, and to keep up to 2 shows. It seems silly to have to change every menu option every time I want to set something to record.
Thanks in advance for any suggestions/help!
splinke 05-04-06, 04:25 PM ...I just got Moxie from Adelphia and can't quite figure out how to do some basic stuff...
Unfortunately, the things you just described are frequently requested, but as yet unavailable, options/fixes.
The Moxi just can't figure out whether some shows are re-runs due to inconsistencies in the guide data it receives from Tribune Media Services. Digeo has made improvements over time, and most shows are fine, but some still slip through the cracks. Many people have requested a manual record option to compensate, but this does not exist yet.
Grid-based TV guides are patented, so a licensing fee would have to be paid to use one. Digeo and/or the cable companies have opted not to do this, so you are stuck with the guide you've got. A "time forward" guide is in the works for a future update that at least allows you to simultaneously look at multiple channels for future times, but it is still not as convenient as a grid.
The recording defaults cannot be changed.
See the FAQ for tons more Moxi information (see the link in my signature).
splinke 05-04-06, 04:37 PM I don't think this is the problem, others have been able to do what he is describing with no problems, and if this "scrambling" which you have described was enabled on the Moxi, then users would probably not be able to view composite delivered content on a TV.
I think Macrovision (and its more recent cousin CGMS-A) are analog copy protection schemes that allow the video to be displayed directly on all TVs, but that prevent recording when the recording device has the same copy protection technology built into it. I, too, have not seen any reports of a similar problem, so it is most likely a matter of forcing the Moxi to output 480i by having only that option selected under HDTV Setup. However, I suppose it is possible that the Moxi implements analog copy protection that only shows up in the potentially rare case where someone is trying to dump something off their Moxi onto a device that has the same copy protection technology. It would be nice to hear a follow-up on the original report of this problem. Any evidence of this from Digeo?
black_macleod 05-04-06, 04:53 PM Ok, I'm new to this section of the forum, I just got a Moxi box for the first time about a month ago, and just built a Windows MCE computer. I was hoping that I'd be able to use my computer to save and backup shows that I wanted to watch off the Moxi.
I read back a few pages in this post, and briefly scanned over the FAQ. From what I can tell there is no way for me to save TV shows from my Moxi to my computer...is that correct?
Thanks.
There's no way to do it digitally - ie, Firewire. But you can hook up the composite outputs like you would to a VCR - but that would involve some sort of digital to analog to digital conversion.
Hi,
I just got Moxie from Adelphia and can't quite figure out how to do some basic stuff:
- I want to record some series on cable, e.g. "Daily Show with Jon Stewart", but when I set it to record series, no repeats, it still tries to record the show every time it airs which is several times a day. How can I set it to record the show once daily, at 11:00pm only?
- Am I missing something or is there no easy way to tell what's on at a given time? Like having time grids such as the ones in TV Guide, ReplayTV, etc. Do you really have to go to each and every channel to see what's showing at a particular time?
Thanks in advance for any suggestions/help!
I have the same problem. I record Leno & Conan every night. Both of those shows have old repeats in the middle of the night. The Moxi records ALL of them, UNLESS KNBC labels one of them "Repeat" in the description. Which, they were doing for a while, then stopped. So I have to look through the upcoming schedule and delete all the repeats. Annoying to say the least and with an 80G drive, painful as if I forget something I want will be nuked in favor of a darn repeat! :mad:
twitchee3 05-04-06, 07:42 PM The first part of this is off-topic, but I wanted to clear some things up:
1) Windows systems will almost always benefit from defragmentation, if you use a good defragmenter. This is one of the major causes of system slowdown in Windows. If anyone published a story that says otherwise, they don't know what they're talking about.
2) As for the DiskKeeper conspiracy theory, it has some merit. Last time I checked, the defragmenter that ships with Windows was written by the same people who wrote DiskKeeper. So it wouldn't surprise me at all if there was some under-the-table stuff going on. With that said, though, Windows gets a bad name for the fact that the system slows down after a while, so I don't think that would be in their best interest.
With respect to Linux defragmentation -- I don't know anything about it. But it always bugs me that there's no procedure to shut down the Moxi before unplugging it. I don't care how good an OS is, if it loses power while writing to the disk, eventually bad things will happen. And as we know, the Moxi is always writing to the disk, so I cringe when I have to unplug it.
Of course, it has never caused a problem that I'm aware of, but who's to say that any of the little problems we face with the Moxi might not be caused by this?
Just wondering...
-Dan
I never said that defragmentation on a Windows system would keep it from crashing, but quoted the article in which THEY TESTED TWO IDENTICAL MACHINES, and found LITTLE benefit in defragmentation (assumably over a short period of time, however). I will give your opinion as much validity as theirs once you do a blind test such as they did. They are one of the most respected computer magazines (PC Magazine) and (in most cases) they know what they're talking about and ALSO have FACTS and TESTING to back it up.
I agree on the Moxi issue, there should be a way to tell it to shut down before pulling the plug. One thing you could possibly do is hit the reset button (basically a restart) to let it shut down and stop writing to the drives, and as soon as it begins to boot up again, before anything is being written to the drives, you can pull the plug. Of course, this depends on the Moxi's bootup sequence and how quick it accesses it's drives and what processes it performs during bootup, but i think it's safe to assume little to nothing is being written to the HDD within the first few seconds of system boot.
twitchee3 05-04-06, 07:56 PM Ok, I'm new to this section of the forum, I just got a Moxi box for the first time about a month ago, and just built a Windows MCE computer. I was hoping that I'd be able to use my computer to save and backup shows that I wanted to watch off the Moxi.
I read back a few pages in this post, and briefly scanned over the FAQ. From what I can tell there is no way for me to save TV shows from my Moxi to my computer...is that correct?
Thanks.
Does your Moxi have firewire (IEEE 1394) ports? Some do, older versions don't. As of yet, no one has successfully transferred the digital transport stream of digital channels to a Windows PC, however it can be transferred from the Moxi through firewire to a DVHS recorder, and i've heard it can be transferred to Linux or Mac systems. Don't be discouraged by the failure of others, if your Moxi has firewire, by all means try to capture the .ts digital content via firewire using CapDVHS, just read the sticky about it in this forum. If your Moxi doesn't have firewire or you cannot get it to work, your only other option is to record using either the composite or S-video sources on the Moxi to a PCI video card or external capture device. Of course, this will not give you the original digital quality for HD and digital channels from the STB, but it will allow you to get the content on your PC for editing, casual viewing, or whatever.
blackcap93 05-05-06, 03:01 PM ...there should be a way to tell it to shut down before pulling the plug...
There is a way to initiate the Moxi's restart sequence (as if it were rebooting for maintenance.) Enter the diagnostics menu, and from anywhere in the diagnostics EXCEPT the triggers menu, press [9] [0] on the remote, which will trigger the "Reboot MC1" sequence and show 46xx on the LEDs. If anyone needs to, the Moxi can then be unplugged just after the LEDs go blank to "turn" it off.
I can relate.
I have the "Daily Show" to record and if the guest is NOT listed on a repeat, my Moxi will record it. If the guest IS listed and it is a repeat, it will not record.
twitchee3 05-06-06, 12:55 AM There is a way to initiate the Moxi's restart sequence (as if it were rebooting for maintenance.) Enter the diagnostics menu, and from anywhere in the diagnostics EXCEPT the triggers menu, press [9] [0] on the remote, which will trigger the "Reboot MC1" sequence and show 46xx on the LEDs. If anyone needs to, the Moxi can then be unplugged just after the LEDs go blank to "turn" it off.
Thanks, that's a nice piece of info to have handy.
I can relate.
I have the "Daily Show" to record and if the guest is NOT listed on a repeat, my Moxi will record it. If the guest IS listed and it is a repeat, it will not record.
Jon Stewart rules........ ;)
jaywatts 05-07-06, 12:02 AM My local HD channels are dropping some serious audio in the evenings. I had recorded Conviction and the last 30 minutes of audio was missing. Are they forcing me to download shows now? When we were watching the Unit the other night audio dropped and wouldn't come back, so we switched over to the sd channel. I'm thinking it's more of a local channel HD feed problem but these things are popping up more and more lately. Is it remotely possible that some of these issues are Moxi related? It's frustrating after finally getting Charter to replace my old coax.
??? for all. I have the bmc 9012 with active fireport hooked to my pc win xp sp2, using capdvhs i get cannot start capture and it creates 0kb file. Yes i have the sp2 patch downloaded. ? is do i need a tuner card in my pc or can the stb do this for me. if the tuner card is not needed then what might be the problem. I have the drivers correct for my bmc9012 model and this tuner a/v moto bmc9012 is listed in capture box in the capdvhs program. thanks in advance for any suggestions.
jasonvr 05-07-06, 10:13 PM ??? for all. I have the bmc 9012 with active fireport hooked to my pc win xp sp2, using capdvhs i get cannot start capture and it creates 0kb file. Yes i have the sp2 patch downloaded. ? is do i need a tuner card in my pc or can the stb do this for me. if the tuner card is not needed then what might be the problem. I have the drivers correct for my bmc9012 model and this tuner a/v moto bmc9012 is listed in capture box in the capdvhs program. thanks in advance for any suggestions.
It is my understanding that no one has been able to successfully capture the video stream from the Moxi via Firewire, most likely due to 5C copyright restrictions. Other boxes, such as some of the Moto HD boxes, can be captured via the method you are describing, but not the Moxi.
this is a motorola HD stb, and for the 5c protection i can not find this info anywhere in the hardware screens it only says encrypted or unencrypted followed by s-12. Iam using the motorola bmc9012 with moxi.
That is what Jasonvr is saying, the Moxi boxes, Moto branded or otherwise, are not able to be used in the manner you describe.
jasonvr 05-08-06, 06:59 AM this is a motorola HD stb, and for the 5c protection i can not find this info anywhere in the hardware screens it only says encrypted or unencrypted followed by s-12. Iam using the motorola bmc9012 with moxi.
Please look for any post by splinke and read the FAQ (the link is in his signature). Doa search for 5C, or better yet, read scan the entire document. It will answer all your question and more.
dagware 05-08-06, 02:55 PM I never said that defragmentation on a Windows system would keep it from crashing, but quoted the article in which THEY TESTED TWO IDENTICAL MACHINES, and found LITTLE benefit in defragmentation (assumably over a short period of time, however). I will give your opinion as much validity as theirs once you do a blind test such as they did. They are one of the most respected computer magazines (PC Magazine) and (in most cases) they know what they're talking about and ALSO have FACTS and TESTING to back it up.
I wouldn't expect you to give much credence to what I say, since you don't know me from Adam. And I love PC Magazine -- I've got one in my bathroom right now <g>. But they're not infallible. A good test would include using a commercial defrag program, not the one included in Windows. It would also include testing the kinds of applications that would be most affected by fragmented disks: CD/DVD burning programs, HDTV Capture, SQL Server software -- things that operate on large amounts of data at a time.
'Nuff said. No skin off my nose, either way. :D
Dan
jlachanc 05-08-06, 08:08 PM I just had the cable guy out to upgrade me to a BMC9022 model in order to get more storage space and see if the new box would eliminate the Firewire pixilation issue I was having. Because of previous posts mentioning the 9022 did NOT have 1394, I specifically asked the CSR to verify if they had a 9022 model with 1394, (she said yes). In addition, I even asked her to put a note on the work order saying, 'Only bring a box with 1394 or else forget it". Trying to be proactive made no difference as the tech showed up at my house with a 9022 WITHOUT 1394. I did not bother having him hook it up since I did not chose to lose my DVHS capability.
I did have him swap out my old 9012 box for a new one that had 1394. Long story short, I'm still seeing pixilation from the 9012 through firewire when playing back recorded HD content. As before, live is fine. I've not 100% ruled out my DVHS player, (JVC 5u), but it still seems like the Moxi is most likely at fault since live HD 1394 output is fine.
I was even more baffled when the cable tech called Moxi support to discuss my particular issue. Her response to my problem was, 'if the component output works, then just use it'. Knowing that this person, (along with everyone else in the support chain), does not have a clue about the purpose 1394 , I pretty much gave up. All of this will get a little more interesting in a couple years when HD-DVD/Blu-ray recorders become widely available, (assuming the studios/manufacturers provide the capability to record HD content).
One other thing I noticed was that this 'new model' 9012 has the 480p setting option re-enabled, (my old one didn't). Though I'm still not using it since I think the scaler in my projector is still better.
twitchee3 05-09-06, 02:39 AM Please look for any post by splinke and read the FAQ (the link is in his signature). Doa search for 5C, or better yet, read scan the entire document. It will answer all your question and more.
The Moxi's inability to deliver the transport stream to a Windows PC has NOTHING to do with 5c encryption. It has to do with the device connected to the other end of the Moxi. Based on descriptions i have heard, i have come to the conclusion that the Moxi (which is only physically built by Motorola, but designed by Digeo, unlike the DCT series of STB's which were desinged by Motorola) disables the output of the .ts stream when it recognizes a non-5c enabled device on the other end. Because no PC is 5c enabled, it will disable A/V output over firewire when it is connected to a PC. The firewire ports, while not useful for a PC connection (besides controlling the panel), can still be used to view on a firewire enabled TV or capture to a DVHS recorder.
Thanks twitchee3. What do you mean by dvhs is that digital vhs, what model do you use and cost. I was thinking by the post that this thread was for recording to pc but i guess you need to fist capture to dvhs then to pc is that correct thanks in advance.
jlachanc 05-09-06, 03:58 PM Thanks twitchee3. What do you mean by dvhs is that digital vhs, what model do you use and cost. I was thinking by the post that this thread was for recording to pc but i guess you need to fist capture to dvhs then to pc is that correct thanks in advance.
DVHS (Digital VHS) is similar to VHS but it allows for the recording of HD content digitally on to specialized tapes that look identical to standard VHS tapes. This technology never made it big in the consumer market, but has been available for a number of years. New DVHS players run $300-$1500 retail. Just web search DVHS and you will find numerous options. There are a number of threads in AVS dedicated to DVHS which are easy enough to find.
Your idea of copying Moxi-to-DVHS-to-PC might work assuming the content is not 5c flagged to disallow multiple copies. However, logistically this seems like a rather large hassle, (at least to me). More power to you though.
I've read that if you have a PC connected to a DVHS player, (via 1394), and the Moxi connected to the DVHS at the same time, the Moxi will 'sense' the PC in the 1394 chain and block the .ts output. I've not tried this firsthand, but it might be an interesting test.
twitchee3 05-09-06, 07:20 PM DVHS (Digital VHS) is similar to VHS but it allows for the recording of HD content digitally on to specialized tapes that look identical to standard VHS tapes. This technology never made it big in the consumer market, but has been available for a number of years. New DVHS players run $300-$1500 retail. Just web search DVHS and you will find numerous options. There are a number of threads in AVS dedicated to DVHS which are easy enough to find.
Your idea of copying Moxi-to-DVHS-to-PC might work assuming the content is not 5c flagged to disallow multiple copies. However, logistically this seems like a rather large hassle, (at least to me). More power to you though.
I've read that if you have a PC connected to a DVHS player, (via 1394), and the Moxi connected to the DVHS at the same time, the Moxi will 'sense' the PC in the 1394 chain and block the .ts output. I've not tried this firsthand, but it might be an interesting test.
He is correct on all points. I do not personally have a DVHS recorder (yet), as i am waiting to see what becomes of HD DVD and Blue Ray recorders before i make a substantial investment. I have yet to hear of someone who has copied from Moxi>DVHS>PC, but as long as the DVHS does not have a similar "block" mechanism as the Moxi (to block output to a non-5c enabled device) and the content is either non 5c protected or has a "copy freely" tag, then i assume you will be able to transfer to a PC via firewire and CapDVHS. You must take into account, however, that if an item is 5c flagged "copy once," your DVHS copy will count as that "once" copy, and it will not allow you to then transfer that DVHS recording to your PC.
Good luck and be sure to let us know how it goes if you take this route.
jasonvr 05-09-06, 07:49 PM The Moxi's inability to deliver the transport stream to a Windows PC has NOTHING to do with 5c encryption. It has to do with the device connected to the other end of the Moxi. Based on descriptions i have heard, i have come to the conclusion that the Moxi (which is only physically built by Motorola, but designed by Digeo, unlike the DCT series of STB's which were desinged by Motorola) disables the output of the .ts stream when it recognizes a non-5c enabled device on the other end. Because no PC is 5c enabled, it will disable A/V output over firewire when it is connected to a PC. The firewire ports, while not useful for a PC connection (besides controlling the panel), can still be used to view on a firewire enabled TV or capture to a DVHS recorder.
That's kind of what I was implying, sorry if I wasn't clear. Because the PC is not 5C enabled, it is impossible to get the .ts stream out to a PC. If a PC solution that includes some sort of content management that can comply with 5C ever makes an appearance, then maybe the Moxi could be connected to a PC to transfer content. On the other hand, I have personally connected my Moxi to my TV via firewire and it worked fine. No menus etc, but the picture was fine.
Was just thinking of trying something that is not so exspensive i have been looking at the mits 6000 hd recorderwith 120 gb hard that i can record hd well 720 anyways. but $ amount is 750.00. Might just wait until i can get something that would be 1080p like my tv is. But still might try if i find one for around $200. wish me luck and thanks
alot of good stuff here to work with
I got what you said Jasonvr I have firewire in on my to but not out. just wish i could archive some shows and movies that I PAY FOR ANYWAYS.
Hey jasonvr are you a hockey fan? how about a good dvd recorder that has component in and out jacks do you have one or any suggestions?
twitchee3 05-09-06, 08:05 PM That's kind of what I was implying, sorry if I wasn't clear. Because the PC is not 5C enabled, it is impossible to get the .ts stream out to a PC. If a PC solution that includes some sort of content management that can comply with 5C ever makes an appearance, then maybe the Moxi could be connected to a PC to transfer content. On the other hand, I have personally connected my Moxi to my TV via firewire and it worked fine. No menus etc, but the picture was fine.
Well, i guess it DOES stem from 5c in a way, just not the actual 5c tags. Anyway, i find it a pity that most other HD DVR's that are firewire enabled are capable of sending the .ts content regardless of what device is connected to the other end. DCT series boxes seem to have no trouble sending their transport streams to a PC for recording via CapDVHS. Not too pleased about this one Digeo, although my 9022 does not have firewire, and my 9012 which does, would require a 25 ft cable to reach the nearest PC, but i may have tried it if i knew it was capable............ :confused:
jasonvr 05-09-06, 10:29 PM Hey jasonvr are you a hockey fan? how about a good dvd recorder that has component in and out jacks do you have one or any suggestions?
Not a hockey fan, but I watch every now and then. Haven't bumped myself up to a set top DVD recorder yet, so I can't offer any suggestions on that front :( Even with component, you couldn't record HD, right? I suppose it could record in some proprietary format and then you could only play it on that box, but that might not be so bad if it were possible.
jasonvr 05-09-06, 10:36 PM Well, i guess it DOES stem from 5c in a way, just not the actual 5c tags. Anyway, i find it a pity that most other HD DVR's that are firewire enabled are capable of sending the .ts content regardless of what device is connected to the other end. DCT series boxes seem to have no trouble sending their transport streams to a PC for recording via CapDVHS. Not too pleased about this one Digeo, although my 9022 does not have firewire, and my 9012 which does, would require a 25 ft cable to reach the nearest PC, but i may have tried it if i knew it was capable............ :confused:
I agree, it is quite annoying. Does anyone know if this mechanism is actually required by some spec, or is Digeo being overly protective (i.e. playing a big game of C.Y.A.)? We know they have done other things like disabling all other outputs if a DVI cable is even connected. Are the DCT boxes fringing on legality or is it just a matter of passing the flags which tell whether or not content can be copied and that covers everything from a legal perspective? At very first glance, I'd guess it is the over-protective answer.
twitchee3 05-10-06, 01:06 AM I agree, it is quite annoying. Does anyone know if this mechanism is actually required by some spec, or is Digeo being overly protective (i.e. playing a big game of C.Y.A.)? We know they have done other things like disabling all other outputs if a DVI cable is even connected. Are the DCT boxes fringing on legality or is it just a matter of passing the flags which tell whether or not content can be copied and that covers everything from a legal perspective? At very first glance, I'd guess it is the over-protective answer.
As far as firewire to a PC goes, i'm sure it's overprotectiveness, as the entire DCT series of Moto boxes has this capability, and i've heard of no new FCC mandate on this particular subject. As for disabling other video outputs with DVI, this MAY be due to limitations on the video graphics processor in the Moxi, afterall, it is just a computer.
danieljackson 05-10-06, 10:32 PM Is anyone else getting UniversalHD listings with the Moxi? My zip is 48462 (Ortonville, MI)
Is anyone else getting UniversalHD listings with the Moxi? My zip is 48462 (Ortonville, MI)
Not in Adelphia in Los Angeles... :(
primetimeguy 05-10-06, 11:13 PM Is anyone else getting UniversalHD listings with the Moxi? My zip is 48462 (Ortonville, MI)
got em in Rosemount, MN (55068)
twitchee3 05-11-06, 01:47 AM Alright i've got two questions:
First, has anyone ever noticed a "flickering," that's the best i can describe it, when tuned to HD programming? I'm guessing it's a Moxi issue, because it only happens when HD resolutions are being output, and i have noticed it once or twice in the Moxi interface when the guide was up, so it's probably not the actual HD feed. Also, this issue is only occuring on the BMC 9012 we have downstairs (Panny 42" Plasma) and not on the BMC 9022D in my room (Sceptre 30" LCD). It happens quite often when watching HD content downstairs, and it can be quite annoying. Before i call Adelphia and pay $25 ( :rolleyes: ) to have them "fix" it, i want to know if there's anything I can do. It's basically a streak that appears in different areas of the screen (only one area at a time it seems) and it's not the whole picture, just a sort of smear and it's VERY quick, but definately noticeable. Because of it's speed, it's hard to isolate the look of it, but you can definately tell that SOMETHING has interrupted viewing of a portion of the screen. They are usually horizontal and not specific sizes like rolling lines and they don't seem to have any particular pattern.
Second, i've been thinking about purchasing one of the laptop cooling pads (Laptop Cooling Pad (http://store.yahoo.com/nexfan03/laptop-cooling-pad.html) ) for use with my BMC 9022D. It's in a closed cabinet (open on the front and a bit of space between the back of the box and the back of the cabinet), but it does run a little warm and sometimes remote commands can be slightly delayed, not enough to get me mad, but enough to where i get impatient (a second, two maybe, just not instantanous like i know it can be). I was wondering if anyone (with the Moxi or not) could give me some info about this. It has three fans, and i assume it does not need any room above or below it to distribute air, since it seems to be meant to sit under a laptop on a surface. If i use this, it will be place on top of my Moxi, with less than 1/4" between the top of the pad and the shelf of my cabinet above the Moxi. I would just like to hear any experiences anyone has had with this. I can get it for under $20 shipped, i just want to know whether or not i'm wasting my money. Also, it has a USB power cable, so i can just plug it right into the Moxi.
Any ideas?
primetimeguy 05-11-06, 08:56 AM Which systems?
Sorry, Charter here in Rosemount, MN has the UHD listings.
primetimeguy 05-11-06, 09:04 AM Alright i've got two questions:
First, has anyone ever noticed a "flickering," that's the best i can describe it, when tuned to HD programming? I'm guessing it's a Moxi issue, because it only happens when HD resolutions are being output, and i have noticed it once or twice in the Moxi interface when the guide was up, so it's probably not the actual HD feed. Also, this issue is only occuring on the BMC 9012 we have downstairs (Panny 42" Plasma) and not on the BMC 9022D in my room (Sceptre 30" LCD). It happens quite often when watching HD content downstairs, and it can be quite annoying. Before i call Adelphia and pay $25 ( :rolleyes: ) to have them "fix" it, i want to know if there's anything I can do. It's basically a streak that appears in different areas of the screen (only one area at a time it seems) and it's not the whole picture, just a sort of smear and it's VERY quick, but definately noticeable. Because of it's speed, it's hard to isolate the look of it, but you can definately tell that SOMETHING has interrupted viewing of a portion of the screen. They are usually horizontal and not specific sizes like rolling lines and they don't seem to have any particular pattern.
Any ideas?
I have occassional "flickering" issues but maybe not what you are describing. For me it is almost like the color pulsing brighter or darker or changing color slightly very quickly. Again, not quite sure how to describe it. Only happens on HD channels and only on 720p channels I have found. And this is on my Moxi Mate. I have never seen it on the BMC9022. I have swapped both boxes and it didn't fix the problem. Rebooting the box usually takes care of it and I think it may have something to do with the lower SNR on tuner #2. I have played around with the signal level and that doesn't seem to affect it.
petefoss 05-11-06, 09:54 AM Is anyone else getting UniversalHD listings with the Moxi? My zip is 48462 (Ortonville, MI)
My Moxi doesn't get them either. My Charter HD setop box did before I switched over to the MOXI. I'm in Oxford (48371).
My Moxi doesn't get them either. My Charter HD setop box did before I switched over to the MOXI. I'm in Oxford (48371).
The Moxi should be receiving the same line-up as your STB!
You need to call service!
Tim Neuland 05-11-06, 12:24 PM The Moxi should be receiving the same line-up as your STB!
You need to call service!
This is not always true. The MOXI uses Tribune Services for its programming information. The DCT6200 uses another service, but I don't know which one. This is part of why I cannot get correct programming info. for Fox Sports West 2. I have the DCT6200 upstairs and it is correct. The MOXI uses Tribune (ZAP2IT.com) and it is wrong.
Ouch! This will be fun getting it corrected. :(
twitchee3 05-11-06, 07:19 PM I have occassional "flickering" issues but maybe not what you are describing. For me it is almost like the color pulsing brighter or darker or changing color slightly very quickly. Again, not quite sure how to describe it. Only happens on HD channels and only on 720p channels I have found. And this is on my Moxi Mate. I have never seen it on the BMC9022. I have swapped both boxes and it didn't fix the problem. Rebooting the box usually takes care of it and I think it may have something to do with the lower SNR on tuner #2. I have played around with the signal level and that doesn't seem to affect it.
Yeah i suppose "pulsing" is a fair description for what i'm experiencing, however it also occurs when the Moxi is outputting 1080i. By the way, the Moxi Mate does not support HD, what do you mean by that?
primetimeguy 05-11-06, 08:00 PM Yeah i suppose "pulsing" is a fair description for what i'm experiencing, however it also occurs when the Moxi is outputting 1080i. By the way, the Moxi Mate does not support HD, what do you mean by that?
Correct, no actual HD output from the Mate but I am still watching the HD channel. So yes, the output of the Mate and the TV are only showing 480i, but when I watch an HD channel broadcast in 720p (ESPN, ABC) I get the pulsing. I can watch the channel just fine on the HDTV with the 9022, but the pulsing will be going on with the Mate on the other TV. And it doesn't happen every time. Seems to point to a Mate problem but I've swapped the box.
jlachanc 05-11-06, 10:01 PM Second, i've been thinking about purchasing one of the laptop cooling pads (Laptop Cooling Pad (http://store.yahoo.com/nexfan03/laptop-cooling-pad.html) ) for use with my BMC 9022D. I was wondering if anyone (with the Moxi or not) could give me some info about this. I would just like to hear any experiences anyone has had with this....
I own one of these and use it with my laptop. It does a good job of keeping your 'lap' cool when used as designed. As mentioned, it has 3 fans on top which draw in hot air and it vents out the back edge. There are two rubber nubs which raise the rear, (assume normal laptop viewing position), of the laptop up about 3/8" to let cool air in.
Not sure how this'd work with the Moxi since it will be on top and upside down. In theory it should do something, but I'm not sure if it will be enough. The main problem I see is that since you are in a cabinet you're going to be replacing hot air with hot air. I think a better way might be to figure out a way to vent hot air from the cabinet, (this is what I've done in a similar setup). You can PM me if you want the details of my cabinet setup.
Cheers
danieljackson 05-11-06, 10:07 PM My Moxi doesn't get them either. My Charter HD setop box did before I switched over to the MOXI. I'm in Oxford (48371).
So who do we bug? Charter, Digeo or Tribune?
pvanhelden 05-11-06, 10:10 PM I'm getting UniversalHD guide info. Charter, Madison WI.
petefoss 05-12-06, 11:13 AM So who do we bug? Charter, Digeo or Tribune?
I'd start with Tribune. On their website in:
http://www.zap2it.com/services/site/zap-feedback,0,6935396.story
They descibe how to submit a channel lineup descrepency. At least in my case, that's what the problem is. Universial HD on CH 793 doesn't appear on zap2it on the "Oxford Digital Rebuild" lineup.
twitchee3 05-13-06, 11:24 PM Correct, no actual HD output from the Mate but I am still watching the HD channel. So yes, the output of the Mate and the TV are only showing 480i, but when I watch an HD channel broadcast in 720p (ESPN, ABC) I get the pulsing. I can watch the channel just fine on the HDTV with the 9022, but the pulsing will be going on with the Mate on the other TV. And it doesn't happen every time. Seems to point to a Mate problem but I've swapped the box.
Gotcha, but since you're experiencing the problem only on the Mate and technically with SD resolutions, i suspect our problems are very different. Good luck in resolving yours though, i wish the Mate was available here in SoCal Adelphia land.
I own one of these and use it with my laptop. It does a good job of keeping your 'lap' cool when used as designed. As mentioned, it has 3 fans on top which draw in hot air and it vents out the back edge. There are two rubber nubs which raise the rear, (assume normal laptop viewing position), of the laptop up about 3/8" to let cool air in.
Thanks for the response, i'll take this into consideration.
danieljackson 05-14-06, 09:43 PM I've emailed both Tribune and Charter. Keeping my fingers crossed.
I'd start with Tribune. On their website in:
They descibe how to submit a channel lineup descrepency. At least in my case, that's what the problem is. Universial HD on CH 793 doesn't appear on zap2it on the "Oxford Digital Rebuild" lineup.
dok_indo 05-15-06, 07:01 PM Second, i've been thinking about purchasing one of the laptop cooling pads (Laptop Cooling Pad (http://store.yahoo.com/nexfan03/laptop-cooling-pad.html) ) for use with my BMC 9022D. It's in a closed cabinet (open on the front and a bit of space between the back of the box and the back of the cabinet), but it does run a little warm and sometimes remote commands can be slightly delayed, not enough to get me mad, but enough to where i get impatient (a second, two maybe, just not instantanous like i know it can be). I was wondering if anyone (with the Moxi or not) could give me some info about this. It has three fans, and i assume it does not need any room above or below it to distribute air, since it seems to be meant to sit under a laptop on a surface. If i use this, it will be place on top of my Moxi, with less than 1/4" between the top of the pad and the shelf of my cabinet above the Moxi. I would just like to hear any experiences anyone has had with this. I can get it for under $20 shipped, i just want to know whether or not i'm wasting my money. Also, it has a USB power cable, so i can just plug it right into the Moxi.
Any ideas?
I've got a laptop cooling pad placed upside down on top of the Moxi so hot air comes out. The box is slightly cooler to the touch, but I don't think my Moxi is any more responsive. (I tried the other combinations and this seems to cool the most, which is minimal.) If you find any other USB powered fan solutions let me know, but I would hesitate from the laptop pads which are not strong enough to really do anything.
twitchee3 05-15-06, 09:31 PM I've got a laptop cooling pad placed upside down on top of the Moxi so hot air comes out. The box is slightly cooler to the touch, but I don't think my Moxi is any more responsive. (I tried the other combinations and this seems to cool the most, which is minimal.) If you find any other USB powered fan solutions let me know, but I would hesitate from the laptop pads which are not strong enough to really do anything.
Thanks, i will hold off for now.
I was playing around with the HDTV setting on my moxi and accidentally selected 720p for the setting. The screen immediately went blank. I can hear the audio and the remote still works, but no picture. I called Charter support and they were a joke. I just simply need to reset the setting to 480i, but can't. I have tried resetting the moxi as well as unplugging it, but no good. Can anybody out there help??????????????
Matt
primetimeguy 05-15-06, 11:53 PM I was playing around with the HDTV setting on my moxi and accidentally selected 720p for the setting. The screen immediately went blank. I can hear the audio and the remote still works, but no picture. I called Charter support and they were a joke. I just simply need to reset the setting to 480i, but can't. I have tried resetting the moxi as well as unplugging it, but no good. Can anybody out there help??????????????
Matt
from splinke FAQ
"Changing the video output resolution directly on the box
This accomplishes the same goal as the Video Output selection in the Settings menu, but it allows you to see the setting on the LED display of the box. This is useful if your TV cannot display the current setting, preventing you from seeing the Moxi Menu. On the front of the box, simultaneously press and hold the Live TV (second from left) and OK (center of the circle) buttons. The LED will show you the current resolution: Sd (480i), 720P, or 1080. You can use the Channel Up/Down arrows on the box (the two right-most buttons) to cycle through the resolutions. When you reach the desired resolution, choose yes on the confirmation dialog. The 480P selection is no longer available under software version 3.2, although it may return in an improved version in a future software release.
You should then verify that the correct resolution(s) is/are checked in the Video Output or HDTV Setup selection in the Settings menu. Otherwise, the Moxi may revert to the old, incorrect setting the next time it is rebooted.
"
rovision 05-17-06, 03:29 AM I've got my Moxi 9012 box today. Some questions please:
- the box fan seems to be noisy; is this a general issue?
- the IR sensor seems to be very narrow angled and requires direct line-of-view with the remote; any way to enlarge this angle? The installer mentioned some device available in stores that can be attached to the top of the tv and address this issue. Anyone heard about this?
twitchee3 05-17-06, 03:47 AM I've got my Moxi 9012 box today. Some questions please:
- the box fan seems to be noisy; is this a general issue?
- the IR sensor seems to be very narrow angled and requires direct line-of-view with the remote; any way to enlarge this angle? The installer mentioned some device available in stores that can be attached to the top of the tv and address this issue. Anyone heard about this?
Whoops, i guess you did post here already.
Anyway, i answered your question in the Los Angeles, CA- Adelphia thread where you posted these same questions. You may get some more detailed responses from readers of this thread though..........
LACayenne59 05-17-06, 11:23 AM I also just got a Moxi box from Charter in Glendale, CA. Heres my situation, is my home teather I have a 65" Panasonic Plasma connected through a Denon 3806. However the panasonic plasma is only connected through HDMI through the Denon Reciever. Will it work if I connect the Moxi box with component cables to the Denon box, and then from the Denon to the plasma with HDMI?
The reason is because I dont have any component inputs on the Panny plasma, its a commercial unit, and if I need the componenets, I just need to purchase the expansion board. What do you guys recomend?
rovision 05-17-06, 12:05 PM Whoops, i guess you did post here already.
Thanks for your reply. However, the fan noise seems excessive to me. I've built in the past PCs with aftermarket components, and the fans I used were far more quieter. It's really annoying in the bedroom after you shut down the tv.
The other issue, with the angle of view of the sensor on the box, seems like is more related to the box rather than the remote. I have also a Harmony 659, that I've bought especially for my previous HD box that had the same problem. And it worked fine with that one, reflected from the ceiling or walls. With Moxi, no luck. Doesn't make any difference to the original remote.
The additional IR receiver was mentioned by the cable tech. as available from the local electronics store. I've looked online a little, seems like there are some small IR receivers, but I wonder how can you connect one to the Moxi? Unless they work through the USB ports. Which I understand are not powered or functional?
I guess I'll have to talk to the cable comp. about this.
And since we're here, the Moxi menu... I don't know, but seems like they sacrificed functionality and usability in favor of appearance. There's so much empty space on the screen that could be used in a more functional way rather than with some splashy graphics. I've read through the very informative FAQ posted here by somebody, and found some of my own issues there. Like the lack of a "reminder" option! How hard is it to implement a basic function like that? And maybe it's time to pay that license fee and have a normal grid like menu that makes sense?
Tim Neuland 05-17-06, 12:41 PM You can benefit from an IR repeater. This device can sit anywhere, but the top of the Panny is fine. It will permit you to place the MOXI behind a closed door, if that helps remove the fan noise. Keep the air flow around the MOXI, but it doesn't have to be "line of sight" if you employ the IR repeater. The IR repeater works with all of your IR devices. Hiding all of the gear can make wives very happy.
You potentially could install a quieter fan, but since you don't own the MOXI, you would be on dangerous turf.
rovision 05-17-06, 12:58 PM Ok, thanks for your reply. But, how do you connect an IR repeater to the Moxi? Is there a particular model that has a decent angle of view?
I've read through some of the first 10 pages of messages in this forum starting with 2004. Not much progress on most of the basic features like menu or hardware. Same issues with the remote, same noise and heat problems with the box, most of the issues with the lack of options in the menu, etc. Looks to me like this product is more of a beta version of what is supposed to be. And paying for beta products... kind of makes me think more and more to go back to satellite. At least there the menu works nicely, no noise, etc. Not much HD as well though!
splinke 05-17-06, 01:45 PM I've got my Moxi 9012 box today. Some questions please:
- the box fan seems to be noisy; is this a general issue?
- the IR sensor seems to be very narrow angled and requires direct line-of-view with the remote; any way to enlarge this angle? The installer mentioned some device available in stores that can be attached to the top of the tv and address this issue. Anyone heard about this?
If the Moxi is in a well-ventilated area, the fans should not be too loud. Perhaps you could try vacuuming out the air outlets on the back? Several users have reported dust build-up in these areas, which may have occurred at another users home before you got it.
With regard to remote performance, my original Moxi remote works fine from many angles, as does my Harmony universal remote. Have you tried using fresh batteries? Low batteries can reduce performance in the way you are describing. I would consider an IR repeater an unnecessary and cumbersome option, unless the remote sensor on the Moxi is not in plain sight for some reason.
rovision 05-17-06, 02:01 PM Read your FAQ! Nice piece of info. As said, found many issues that I discovered in my very short experience with Moxi. Unfortunately, they weren't addressed since '04. Sure, most of the subscribers to this forum are way beyond most of the tens of millions of tv users in terms of quality they expect. And knowing that most of these issues are simply hardware/soft related and not that difficult to fix, makes it even more harder to digest. But, hey, we want our MTV!
I'll take a look at the issues you've mentioned. The batteries in my Harmony are fresh for sure, and it still doesn't work. The angle issue, it's due to my particular setup: line-of-sight is obstructed by the bed end pannel! :) The tv stand and space where the box sits, is below the bed end. A big No-No with my wife, and myself as well. Not going to replace the bed very soon though. So, I'll try to find some solution to the box/remote issue.
I have the feeling that I can live w/o the local HD programming (no OTA antenna for me either), so satellite looks again better. And w/o the recording as well, just for the Soccer World Cup.
splinke 05-17-06, 03:01 PM I also just got a Moxi box from Charter in Glendale, CA. Heres my situation, is my home teather I have a 65" Panasonic Plasma connected through a Denon 3806. However the panasonic plasma is only connected through HDMI through the Denon Reciever. Will it work if I connect the Moxi box with component cables to the Denon box, and then from the Denon to the plasma with HDMI?
The reason is because I dont have any component inputs on the Panny plasma, its a commercial unit, and if I need the componenets, I just need to purchase the expansion board. What do you guys recomend?
Your Denon receiver appears to be capable of converting analog video to HDMI, so as long as your display and receiver are compatible (HDCP handshaking-wise), then it would presumably work for video delivery. Alternatively, if the DVI port on your Moxi is active, and you don't need to switch between multiple video components connected to your display, then you may also be able to directly connect the Moxi with a DVI to HDMI cable (audio would still have to go through your receiver).
rovision 05-17-06, 03:01 PM How do you spell relief?
Certainly not M-O-X-I.
I spell it "SA 8300HD."
But not until there's an ON/OFF switch....
I'm totally with you on this one! True, I only used Moxi for about 2 hours, but all these issues are so obvious. And standing since Moxi was introduced, so I can't expect quick relief. I guess if people are buying into it and don't know or care about a quality product, power to them.
I'm getting ready to go back in space !
BTW, what happened to the MoxyGuy? Looks like he's no longer on these boards?
LACayenne,
I had the component via a Denon 4806 out via HDMI to the TV working with no problem. The HDMI from the Moxi via the Denon was a no go. Moxi is aware of the problem, see this post by MoxiGuy
http://www.avsforum.com/avs-vb/showthread.php?p=7095041&&#post7095041
I haven't tried this in a while, but I haven't seen anything indicating it was fixed either.
Best,
Ron
twitchee3 05-17-06, 08:02 PM USB ports are not active for anything (unless your software version supports the Photos option), but are powered, so you could charge an MP3 player or other device from the USB ports.
rovision 05-18-06, 01:15 AM Meanwhile I managed to "fix" 2 problems: heat, noise and remote. Well, three problems. My tv stand is like a cabinet with shelves for different components. The box was sitting on one of these shelves and basically cooking itself. I found a couple of old speakers tall enough to clear my bed end pannel and placed the box on top of one. No more heat, no more noise!
Certainly these units like "open air". The shelf enclosure was too small for the box, no proper ventilation. And the fan noise was amplified by the enclosure. Now is far more acceptable.
I have now line-of-sight for the remote, so that issue was solved too.
However, there are plenty of issues for Digeo to solve regarding the menus if they want to make this product something really worthy.
SoCalJRC74 05-19-06, 03:56 PM I have Charter... now with Moxi. :) After frying 5 SA8300HD boxes, I now have a Moxi box. The bottom of the box claims the model is a MP-12F which from what I've read means it's a BMC 9022. So my question is simple... how do I network the stupid thing? It has an Ethernet port, Firewire ports, and USB ports. I've now tried all three connections to no avail. I came closest with the 1394-Firewire connection, which after downloading some drivers, allowed me to control the box but not access recorded/saved shows. All I want to do is be able to burn recorded shows via a DVD burner on a desktop pc. Anyone have any ideas or info that would help?
black_macleod 05-19-06, 04:28 PM I have Charter... now with Moxi. :) After frying 5 SA8300HD boxes, I now have a Moxi box. The bottom of the box claims the model is a MP-12F which from what I've read means it's a BMC 9022. So my question is simple... how do I network the stupid thing? It has an Ethernet port, Firewire ports, and USB ports. I've now tried all three connections to no avail. I came closest with the 1394-Firewire connection, which after downloading some drivers, allowed me to control the box but not access recorded/saved shows. All I want to do is be able to burn recorded shows via a DVD burner on a desktop pc. Anyone have any ideas or info that would help?
Have you read through this thread? Its full of posts of why you can't. Its not possible - yet.
twitchee3 05-19-06, 08:24 PM I have Charter... now with Moxi. :) After frying 5 SA8300HD boxes, I now have a Moxi box. The bottom of the box claims the model is a MP-12F which from what I've read means it's a BMC 9022. So my question is simple... how do I network the stupid thing? It has an Ethernet port, Firewire ports, and USB ports. I've now tried all three connections to no avail. I came closest with the 1394-Firewire connection, which after downloading some drivers, allowed me to control the box but not access recorded/saved shows. All I want to do is be able to burn recorded shows via a DVD burner on a desktop pc. Anyone have any ideas or info that would help?
If your Moxi has a DVD drive hidden behind the front panel of the unit, it's a BMC 9022D (160 GB hard drive), if not, it's a BMC 9012 (80 GB hard drive). YOU CANNOT network the Moxi in anyway, and although the firewire ports are active for panel control (as you've described) and output of .ts feeds, for some reason it WILL NOT transmit the digital feed via firewire when connected to a windows based PC. You can use the firewire ports to transfer MPEG-2 transport streams to a DVHS recorder (as long as it's not 5c flagged "copy never"). If you want to transfer that content to a PC, you can, presumably, connect that DVHS recorder to your PC and output the transport stream of the program to the PC, as DVHS players WILL NOT shutoff .ts output when connected to a windows based machine. If the content you originally recorded was 5c flagged "copy once," then your DVHS copy will be that "one" copy and you will not be able to transfer to a PC. The USB and ethernet ports are not yet active for any networking features. The ehternet does nothing, and USB ports are powered, but can only be used to transfer photos to the Moxi, if yours has this feature (some, like our Moxi's, don't). The rear USB 2.0 ports will supposedly be used for an external hard drive feature which is supposed to be added soon, but we have no ETA as of yet. Besides the DVHS method, the only way to transfer content from the Moxi is via analog A/V output sources to a VCR, PC capture device, or DVD recorder.
Sorry, but unless you have a nice Mac or Linux system, or a DVHS recorder, you're pretty much SOL with what you want to do. I agree, it stinks. I don't even have firewire on the Moxi BMC 9022D that's in my bedroom. Our BMC 9012 Moxi that's downstairs has firewire, but without a DVHS recorder and with only windows based PC's, they can't really do much for us either.
petefoss 05-19-06, 10:27 PM Is their a way to record component on a PC in 1080i? I realize I would be going digital to analog and back to digital but can it be done? I know lot's of ways to record the composite signal in 480 but what about 1080i component?
twitchee3 05-20-06, 03:29 AM Is their a way to record component on a PC in 1080i? I realize I would be going digital to analog and back to digital but can it be done? I know lot's of ways to record the composite signal in 480 but what about 1080i component?
Nope sorry.
Shrubman 05-22-06, 09:15 AM Hey folks,
I haven't kept up with this thread in a while so I hope I'm not rehashing things, but I'm having some new problems with my Charter Cable/Moxi DVR here in Athens. The current symptom is major sparklies on all the analog channels. There's a Charter tech here now getting ready to try a new box. The most interesting thing I thought I should relate is that he said Charter in Athens isn't even offering Moxi anymore because he said they couldn't get them as needed.
Update: A second tech just arrived with a new unit and he says he's seen this before and it's the tuner in the DVR that's bad.
That's it for now.
E
I have been messing with my BMC9012 and curious whether there is a unanimous decision on whether the picture is better through the dvi out to hdmi or just component out. I like the component out because it allows me to set 480i as well as 720p and 1080i so that the non-hd channels can be stretched to fit the KDL-32S2000. I am just unsure whether I am sacrificing image quality for this convenience. Any thoughts would be appreciated.
I have searched through the forums, regarding upgrading to a larger hard drive, and it seems that the following is true:
1) Drive is encrypted (3DES)
2) Software on drive is locked to the actual Moxi hardware (SN# or whatever)
3) Drive is standard IDE
But what I haven't seen is if anyone has ever just simply pulled the drive, made an exact bit-for-bit image of it (using Symantec Ghost) and then dumping that clone to a larger drive and throwing it in the Moxi...
Anyone know if it's been tried? Seems harmless (except monkeying with the hardware) as the original drive would be left untouched, you could just slap it back in and you're back to where you started...
I have searched through the forums, regarding upgrading to a larger hard drive, and it seems that the following is true:
1) Drive is encrypted (3DES)
2) Software on drive is locked to the actual Moxi hardware (SN# or whatever)
3) Drive is standard IDE
But what I haven't seen is if anyone has ever just simply pulled the drive, made an exact bit-for-bit image of it (using Symantec Ghost) and then dumping that clone to a larger drive and throwing it in the Moxi...
Anyone know if it's been tried? Seems harmless (except monkeying with the hardware) as the original drive would be left untouched, you could just slap it back in and you're back to where you started...
It's been discussed, but anyone who actually said they were going to try...
were never heard from...again! :eek:
twitchee3 05-22-06, 06:44 PM It's been discussed, but anyone who actually said they were going to try...
were never heard from...again! :eek:
The secret cable police swooped them up in the night for tampering with cable company property!!!!! :p :p
Tom Hilton 05-23-06, 12:54 AM I have been messing with my BMC9012 and curious whether there is a unanimous decision on whether the picture is better through the dvi out to hdmi or just component out. I like the component out because it allows me to set 480i as well as 720p and 1080i so that the non-hd channels can be stretched to fit the KDL-32S2000. I am just unsure whether I am sacrificing image quality for this convenience. Any thoughts would be appreciated.
For my part, I do prefer the look of DVI over Component, especially for HD content. However, if your TV supports it, you can utilize both connections by feeding them simultaneously to separate inputs (Video 1, Video 2, etc.) on your display device. Then, if you choose, watch high def material through the DVI connection, and switch to the Component connection for 480i with access to your TV's aspect ratio options.
twitchee3 05-23-06, 01:34 AM For my part, I do prefer the look of DVI over Component, especially for HD content. However, if your TV supports it, you can utilize both connections by feeding them simultaneously to separate inputs (Video 1, Video 2, etc.) on your display device. Then, if you choose, watch high def material through the DVI connection, and switch to the Component connection for 480i with access to your TV's aspect ratio options.
No you can't do this. If a DVI cable is even connected to the Moxi, it will automatically shut down all other video outputs (i believe it still outputs via firewire-but S-video, composite, and component are shut off). If you want to use component and DVI, you will have to pull the DVI cable from the Moxi itself whenever you want to watch via component.
bailorg 05-23-06, 02:04 AM No you can't do this. If a DVI cable is even connected to the Moxi, it will automatically shut down all other video outputs (i believe it still outputs via firewire-but S-video, composite, and component are shut off). If you want to use component and DVI, you will have to pull the DVI cable from the Moxi itself whenever you want to watch via component.
I have both DVI and component connected and both work for me.
No you can't do this. If a DVI cable is even connected to the Moxi, it will automatically shut down all other video outputs (i believe it still outputs via firewire-but S-video, composite, and component are shut off). If you want to use component and DVI, you will have to pull the DVI cable from the Moxi itself whenever you want to watch via component.
Are you sure? I used to have both hooked up and chose component for the faster response times.
twitchee3 05-23-06, 02:13 AM Are you sure? I used to have both hooked up and chose component for the faster response times.
Firmware must have changed then because i know this was the case with older updates. I have not tried it myself recently so i will have to do that to see if we have this update as well.
Tom Hilton 05-23-06, 03:08 AM No you can't do this. If a DVI cable is even connected to the Moxi, it will automatically shut down all other video outputs (i believe it still outputs via firewire-but S-video, composite, and component are shut off). If you want to use component and DVI, you will have to pull the DVI cable from the Moxi itself whenever you want to watch via component.
Twitchee3,
As most who read this thread realize, Moxi has a variety of incarnations. Versions of this device with varying software upgrades are available in different regions of the country.
You quoted and completely rejected my previous response to the question posed by bmrowe. You have proclaimed that it cannot be done, but I am doing, and have been doing for some time, what I described to bmrowe. The DVI, Component, and S-video ports are active simultaneously and connected to different inputs on my Sony rear projection TV. Whether the Moxi that bmrowe is using has this capability, I don't know...but what I suggested is certainly worth investigating.
I'm sorry if these facts are inconvenient for you. In any case, it would probably be a good idea to reconsider the whole matter before issuing any further proclamations like the one quoted above.
splinke 05-23-06, 03:36 AM No you can't do this. If a DVI cable is even connected to the Moxi, it will automatically shut down all other video outputs (i believe it still outputs via firewire-but S-video, composite, and component are shut off). If you want to use component and DVI, you will have to pull the DVI cable from the Moxi itself whenever you want to watch via component.
The disabling of the analog video ports when the DVI cable is connected is tied to the software update that activates 480i and 480p over DVI. Thus, if you don't have the software update, you can connect both DVI (for 720p and 1080i) and component (for 720p, 1080i, and 480i). And, if you do have the software update, you have all channel types over DVI (720p, 1080i, 480i, and 480p) but cannot simultaneous use any of the analog ports. Presumably, you have the update if 480p is available under HDTV Setup. My system does not have this update yet. I'm not sure why the cable companies or networks care whether you hook up an analog connection at the same time as DVI, but there you have it.
jaywatts 05-23-06, 07:31 AM Well fellow Moxi lovers/haters, I have an interview with Charter today for a Brodband Technician position up here in northern Michigan! Any advice on the Charter interview/hiring process would be greatly appreciated. Good jobs are hard to come by up here and I could see myself staying with Charter for a long time. Anything I can do to put the odds on my side would be nice.
black_macleod 05-23-06, 10:35 AM Well fellow Moxi lovers/haters, I have an interview with Charter today for a Brodband Technician position up here in northern Michigan! Any advice on the Charter interview/hiring process would be greatly appreciated. Good jobs are hard to come by up here and I could see myself staying with Charter for a long time. Anything I can do to put the odds on my side would be nice.
No idea, but when you get hired, be nice to customers and know what you're doing ;)
Well fellow Moxi lovers/haters, I have an interview with Charter today for a Brodband Technician position up here in northern Michigan! Any advice on the Charter interview/hiring process would be greatly appreciated. Good jobs are hard to come by up here and I could see myself staying with Charter for a long time. Anything I can do to put the odds on my side would be nice.
Based on my experience with A* and relating it to Charter (C*??), I world say..You should remove all knowledge of the Moxi device and all HD channels from your head. Then even spell it wrong ie. Moxy, on the written part. Insist that HD is "just a fad" and won't last, you don't really need it BUT we can provide it if you really want it! Just keep saying all you really need is our Video On Demand in good ol' standard definition for $4 per movie and $50 per special event!! We like those! Learn to say "we can send a technician out" over and over. You'll do great! :p
Seriously, relax, your knowlege from these forums will blow them away if you're not careful! You'll soon be a regional manager if not president! Good luck!!! :cool:
jaywatts 05-23-06, 11:07 AM Hey Joe! I was hoping you would reply and offer some words of wisdom. I'm starting to see some advertisements for VOD up here so it must be coming soon. It would be nice to get the inside track on things up here. Thanks for the advice...I'll tell you how things go later..
jaywatts 05-23-06, 02:45 PM The interview went fine but it will probably be a couple weeks or so before I hear back for a 2nd interview. It was nice to get the scoop on upcoming services in our area. He said VOD was in place and is launching in the next couple of weeks. Also he said Charter is launching their phone service sometime in September. I don't know if I will switch from my current VOIP provider though. If I get the job, I surely won't turn down free service. I asked about the future of Moxi and he mentioned the Moxi Mate. I'm sure he was surprised to hear me mention 9022D. Hopefully happy days are headed my way.
The interview went fine but it will probably be a couple weeks or so before I hear back for a 2nd interview. It was nice to get the scoop on upcoming services in our area. He said VOD was in place and is launching in the next couple of weeks. Also he said Charter is launching their phone service sometime in September. I don't know if I will switch from my current VOIP provider though. If I get the job, I surely won't turn down free service. I asked about the future of Moxi and he mentioned the Moxi Mate. I'm sure he was surprised to hear me mention 9022D. Hopefully happy days are headed my way.
Told ya, now it's just up to them to be smart and hire you! How's the pay situation is it fair? :D
jaywatts 05-23-06, 04:10 PM The pay isn't anything astounding upon being hired but sounds really good when you move up and the benefits are really good. Considering we subscribe to every single channel and available service our bill is $150 plus every month. Free cable comes with the job so that would be worth it right there. Good jobs are few and far between up here and I've seen the desperation on applicants faces in places I have worked at before. Pay up here for alot of jobs is pretty sad also. On a good note, I am usually very qualified for the jobs I decide to go after and sometimes the applicant field isn't that competitive in my area. It's just a matter of time. I would love to be on the inside. He even talked about them beta testing 10Mb internet farther north. Wouldn't that be nice?
bobafett86 05-23-06, 10:21 PM You'll never get rich working for cable, especially charter. But I love working for them, most managers care about their employees here and listen. It doesn't mean things are perfect, but with any normal job you've got the good and the bad. Not everyone can make money doing only the things they love. In the 4 years I have worked for them I can honestly say that I have not woken in the morning and said to myself "I really don't want to go to work today." It's the first job in a long time that I can say that for. I can give you a little advice, if you get frustrated being a service tech in the field after a year or two try to work in systems or the headend. I joined the Quality Assurance Team. It's a tough department, but it has it's rewards. I wish you luck and I hope to see that in a few weeks you while have joined Charter.
jaywatts 05-23-06, 10:31 PM Thanks for the advice bobafett! I sent you a pm because I have a question about the hiring process I wouldn't mind having answered. If you would like reply to jayandmolly@charter.net or pm is fine with me. Thanks, Jay
todbnla 05-23-06, 10:48 PM My original Moxi died and was replaced today. Odd thing is when the tech took the first unit off of the truck, it booted up with an error e521 which according to Diego meant some sort of fatal error. I asked the tech if he had another unit on the truck and he told me they were only allowed one per truck. So he then drove back to the warehouse and picked up another unit. It works fine. So, I am back on "moxi line" :) BTW-this unit seems to respond a lot quicker.
twitchee3 05-24-06, 02:16 AM Twitchee3,
As most who read this thread realize, Moxi has a variety of incarnations. Versions of this device with varying software upgrades are available in different regions of the country.
You quoted and completely rejected my previous response to the question posed by bmrowe. You have proclaimed that it cannot be done, but I am doing, and have been doing for some time, what I described to bmrowe. The DVI, Component, and S-video ports are active simultaneously and connected to different inputs on my Sony rear projection TV. Whether the Moxi that bmrowe is using has this capability, I don't know...but what I suggested is certainly worth investigating.
I'm sorry if these facts are inconvenient for you. In any case, it would probably be a good idea to reconsider the whole matter before issuing any further proclamations like the one quoted above.
Facts inconvenient for me? I really don't understand that inference......... This update existing affects me in no way at all since i don't actively use DVI or HDMI with either of my Moxi's and don't plan to do so in the near future. So convenience does not come into play anywhere as i don't even care about these settings or abilities of the Moxi. Perhaps you should get a Webster's (it's a dictionary) and look up the word "con-ven-ience."
Well, if you'll read this ENTIRE THREAD, which i'm sure after your comments, you have, you'll find there are MANY posts reporting that analog video outputs are disabled when a DVI cable is plugged in. Perhaps you should have mentioned that INDEED you had this setup connected and working in your original post to further inform members of this forum and users of the Moxi. As my previous post and splinke's post indicate, there IS a difference in this setting with various updates, and there is NO available documentation that indicates these changes, so there is NO WAY i could have known without driving a few hunded miles to a strangers house in a different cable market with the correct update to test their Moxi. All i had to go on was personal experience and the info presented by other users.
splinke 05-24-06, 07:05 PM I’m in the process of updating my FAQ, and I thought I would make a request for information on some of the questionable items. The answers to some of these question are likely known to very few individuals, but I figured it was worth posting them. If you care to respond, please post a reply here, send me a Private Message here, or send me an e-mail to the address in the FAQ, as you see fit. Thanks.
1. I have records of the following releases of software version 3.2. Can anybody report any other version numbers, as well as the name of your local cable system?
Bend BroadBand:
3.2.105.?
Charter:
3.2.112.10LR-P.94641
3.2.112.12LR-P.95897
3.2.171.7LR-P.107558 (9/2005)
3.2.171.12LR-P.113955 (12/2005) – intermediate update 2?
3.2.171.20SR-P.118627
Adelphia:
3.2.171.5LR-P.107338
3.2.171.8LR-P.108702
3.2.171.16LR-P.117058 (12/2005) – intermediate update 2?
3.2.252.17LR-P.128417 (3/2006) – intermediate update 3A?
2. Do any BMC9022D units have FireWire ports?
3. If you have a Moxi other than the original BMC9012 (e.g., a BMC9012F FireWire version or a BMC9022D), is the “Hardware Version” listed under the Main Overview menu of the OSD something other than "Limonite"?
4. Is the DVI port now available in all cable systems, or is it still inactive in some?
5. For those with the Jukebox application, what is the storage limit for MP3s?
6. Questions for those who have, or are familiar with, the software version 3.2 intermediate update 3A (if “480p” is available under HDTV Setup, you should have this update):
6a. All information sources indicate that the DVI port supports 480p, 720p, and 1080i, but there are conflicting reports about whether it supports 480i. Can someone with the update who is using the DVI port verify this?
6b. MoxiGuy and the release notes for this update state that the Moxi will no longer add pillar bars to 4:3 aspect ratio channels. Am I correct in assuming that this applies only when 480i channels are upconverted to HD resolutions. If so, what are the consequences? Does the video now stretch horizontally to fill the entire 16:9 screen? Do the various flavors of HDTV’s have methods to shrink this down, if desired, so that the picture is not distorted?
6c. Do the “Widescreen” settings function when the Moxi is outputting HD resolutions?
7. More questions related to Update 3A:
7a. Why would digital rights management (DRM) concerns require that Digeo shut off the analog video ports when the DVI port is being used?
7b. Are there any cable channels that carry 480p content as their native resolution, or does the 480p selection on the Moxi only reflect conversions from 480i?
7c. An early report described a feature scheduled for a 3.2 intermediate update called “FireWire ‘Rec TV playback’”. Does this just mean the ability to play recorded programs over FireWire? If so, was this already implemented?
8. What is the status of the Moxi Mini?
9. Do different revisions of the BMC9012 and BMC9022D have different MPEG2 encoding hardware?
10. Scheduled recordings that show up as "will not record (space)" do not immediately move to the “Scheduled To Record” menu even after other recorded programs are deleted. They do move there during the nightly program guide update, but if they run before the nightly update, do they still record?
11. Typically, when programs need to be deleted to make room for a new program, the program that has been expired the longest will be deleted first. However, MoxiGuy stated at one point that when you have multiple episodes of the same program recorded, the older episodes may be deleted prior to other programs, even if the other programs have been expired longer. Can anyone confirm this?
12. Where the hell is MoxiGuy and is he OK?
bobafett86 05-24-06, 09:02 PM I've been wondering the same thing. Hope everything is alright in the Land of Moxi. Where are you Moxiguy???
twitchee3 05-24-06, 09:38 PM splinke:
3. We have a Moxi BMC 9012 with firewire and a BMC 9022D without firewire, and BOTH have the hardware code "Limonite."
7. b.) We receive ALL 150 some channels offered by Adelphia except Showtime, Cinnemax, Starz, extra NHL sports packs, and The Movie Channel and i have YET to come across ANYTHING that is native in 480p.
petersocal 05-24-06, 11:18 PM Well, my Moxi died today. Seems like some sort of power issue (as in it does not turn on at all!) There does not seem to be any type of fuse or breaker. Does anyone know if I take it into Adelphia if they can fix it; or if they will even try. I have like a full year of my kids programs on there, I think they will kill me...
Thanks...
Peter
jasonvr 05-25-06, 01:08 AM 7b. Are there any cable channels that carry 480p content as their native resolution, or does the 480p selection on the Moxi only reflect conversions from 480i?
Currently I can't think of anything that carries 480p broadcast, however, before Fox went to full HD a few seasons ago, they were broadcasting limited shows, such as the OC, in EDTV at 480p. I think I remember receiving this via Adelphia, but it was long before I had a Moxi.
twitchee3 05-25-06, 01:35 AM Well, my Moxi died today. Seems like some sort of power issue (as in it does not turn on at all!) There does not seem to be any type of fuse or breaker. Does anyone know if I take it into Adelphia if they can fix it; or if they will even try. I have like a full year of my kids programs on there, I think they will kill me...
Thanks...
Peter
You can ask them if they will try to fix your box or swap the hard drive, but it's quite a long shot. You may have to beg, and even then i doubt they'll go for it. It's MUCH easier for them to just replace your dead Moxi with a new unit. Much cheaper too.
Regarding MoxiGuy: you don't think the Chinese goverment sent that big freighter just for Jack Bauer, do you?
Terry
Regarding MoxiGuy: you don't think the Chinese goverment sent that big freighter just for Jack Bauer, do you?
Terry
OMG! :eek:
Hadn't thought of that!
thescrub 05-25-06, 04:20 PM 4. Charter, Reno (as of last week) still hasn't enabled the DVI port.
jasonvr 05-25-06, 04:43 PM splinke:
3. We have a Moxi BMC 9012 with firewire and a BMC 9022D without firewire, and BOTH have the hardware code "Limonite."
I'll second the 9012 with firewire, mine also shows Limonite
12. Where the hell is MoxiGuy and is he OK?
I finally got a reply from him, he's OK and will be back soon! :D
Tom Hilton 05-25-06, 08:19 PM Facts inconvenient for me? I really don't understand that inference......... This update existing affects me in no way at all since i don't actively use DVI or HDMI with either of my Moxi's and don't plan to do so in the near future. So convenience does not come into play anywhere as i don't even care about these settings or abilities of the Moxi. Perhaps you should get a Webster's (it's a dictionary) and look up the word "con-ven-ience."
Well, if you'll read this ENTIRE THREAD, which i'm sure after your comments, you have, you'll find there are MANY posts reporting that analog video outputs are disabled when a DVI cable is plugged in. Perhaps you should have mentioned that INDEED you had this setup connected and working in your original post to further inform members of this forum and users of the Moxi. As my previous post and splinke's post indicate, there IS a difference in this setting with various updates, and there is NO available documentation that indicates these changes, so there is NO WAY i could have known without driving a few hunded miles to a strangers house in a different cable market with the correct update to test their Moxi. All i had to go on was personal experience and the info presented by other users.
Ok, twitchee3, shall we review what was actually said?
First, here is the question posed by bmrowe:
"I have been messing with my BMC9012 and curious whether there is a unanimous decision on whether the picture is better through the dvi out to hdmi or just component out. I like the component out because it allows me to set 480i as well as 720p and 1080i so that the non-hd channels can be stretched to fit the KDL-32S2000. I am just unsure whether I am sacrificing image quality for this convenience. Any thoughts would be appreciated."
Second, here is my response to his question:
"For my part, I do prefer the look of DVI over Component, especially for HD content. However, if your TV supports it, you can utilize both connections by feeding them simultaneously to separate inputs (Video 1, Video 2, etc.) on your display device. Then, if you choose, watch high def material through the DVI connection, and switch to the Component connection for 480i with access to your TV's aspect ratio options."
Third, here is your post responding to what I suggested to bmrowe:
"No you can't do this. If a DVI cable is even connected to the Moxi, it will automatically shut down all other video outputs (i believe it still outputs via firewire-but S-video, composite, and component are shut off). If you want to use component and DVI, you will have to pull the DVI cable from the Moxi itself whenever you want to watch via component."
Now, I think the average person would perceive your statement above as a categorical denial that what I suggested to bmrowe could be done. So, here is my response to your claim:
"Twitchee3,
As most who read this thread realize, Moxi has a variety of incarnations. Versions of this device with varying software upgrades are available in different regions of the country.
You quoted and completely rejected my previous response to the question posed by bmrowe. You have proclaimed that it cannot be done, but I am doing, and have been doing for some time, what I described to bmrowe. The DVI, Component, and S-video ports are active simultaneously and connected to different inputs on my Sony rear projection TV. Whether the Moxi that bmrowe is using has this capability, I don't know...but what I suggested is certainly worth investigating.
I'm sorry if these facts are inconvenient for you. In any case, it would probably be a good idea to reconsider the whole matter before issuing any further proclamations like the one quoted above."
Throughout this little episode, my point has been that multiple simultaneous connections from the Moxi are possible. As we speak, it is being done by users (including myself) with certain Moxi update configurations. These facts fly in the face of your assertion, which you stated unequivocally and without qualification, that this cannot be done. Inconveniently for your claims, actual user experience directly contradicts your assertion that simultaneous connections are not an option. I was actually trying to be gentle by using the term "inconvenient". Perhaps it is time to be be less oblique: Your blanket rejection of simultaneous Moxi connections (quoted above) is based on an incomplete understanding of the facts. In short, you were simply wrong about this. We all make mistakes sometimes...can we stop arguing about this now?
twitchee3 05-25-06, 10:49 PM Ok, twitchee3, shall we review what was actually said?
First, here is the question posed by bmrowe:
"I have been messing with my BMC9012 and curious whether there is a unanimous decision on whether the picture is better through the dvi out to hdmi or just component out. I like the component out because it allows me to set 480i as well as 720p and 1080i so that the non-hd channels can be stretched to fit the KDL-32S2000. I am just unsure whether I am sacrificing image quality for this convenience. Any thoughts would be appreciated."
Second, here is my response to his question:
"For my part, I do prefer the look of DVI over Component, especially for HD content. However, if your TV supports it, you can utilize both connections by feeding them simultaneously to separate inputs (Video 1, Video 2, etc.) on your display device. Then, if you choose, watch high def material through the DVI connection, and switch to the Component connection for 480i with access to your TV's aspect ratio options."
Third, here is your post responding to what I suggested to bmrowe:
"No you can't do this. If a DVI cable is even connected to the Moxi, it will automatically shut down all other video outputs (i believe it still outputs via firewire-but S-video, composite, and component are shut off). If you want to use component and DVI, you will have to pull the DVI cable from the Moxi itself whenever you want to watch via component."
Now, I think the average person would perceive your statement above as a categorical denial that what I suggested to bmrowe could be done. So, here is my response to your claim:
"Twitchee3,
As most who read this thread realize, Moxi has a variety of incarnations. Versions of this device with varying software upgrades are available in different regions of the country.
You quoted and completely rejected my previous response to the question posed by bmrowe. You have proclaimed that it cannot be done, but I am doing, and have been doing for some time, what I described to bmrowe. The DVI, Component, and S-video ports are active simultaneously and connected to different inputs on my Sony rear projection TV. Whether the Moxi that bmrowe is using has this capability, I don't know...but what I suggested is certainly worth investigating.
I'm sorry if these facts are inconvenient for you. In any case, it would probably be a good idea to reconsider the whole matter before issuing any further proclamations like the one quoted above."
Throughout this little episode, my point has been that multiple simultaneous connections from the Moxi are possible. As we speak, it is being done by users (including myself) with certain Moxi update configurations. These facts fly in the face of your assertion, which you stated unequivocally and without qualification, that this cannot be done. Inconveniently for your claims, actual user experience directly contradicts your assertion that simultaneous connections are not an option. I was actually trying to be gentle by using the term "inconvenient". Perhaps it is time to be be less oblique: Your blanket rejection of simultaneous Moxi connections (quoted above) is based on an incomplete understanding of the facts. In short, you were simply wrong about this. We all make mistakes sometimes...can we stop arguing about this now?
Haha, well I suppose you chose NOT to read my last statement on your reply, and if you did, you did not refute my statement to this affect: "there is NO WAY i could have known without driving a few hunded miles to a strangers house in a different cable market with the correct update to test their Moxi." So, how could i have an incomplete understanding of the facts when THERE WERE NO FACTS TO THIS EFFECT! Your statement DID NOT INDICATE that you had both video outputs in use simultanously. You only stated that you had used BOTH interfaces (you NEVER INDICATED simultanously) and that it could be done, which you provided no evidence for. I had plenty of evidence on my side when i made the statement, and you had presented none, so again, there's no way i could have known these "FACTS" unless someone had specified these nuances in different SW versions.
I concede that this combination IS IN FACT possible with some software/firmware revisions, but i still do not see how this is "inconvenient" for me. As i said before, the fact that i was wrong does not in any way change my life or affect me, nor does it make anything more difficult for me, so it is not inconvenient.
Back to Moxi.....................
Tom Hilton 05-26-06, 06:22 AM "there is NO WAY i could have known without driving a few hunded miles to a strangers house in a different cable market with the correct update to test their Moxi." So, how could i have an incomplete understanding of the facts when THERE WERE NO FACTS TO THIS EFFECT!"
Well, it seems that now you admit, like everyone else, that the only facts you can really attest come from your own personal experience with the Moxi. Other than that, what were the "facts" on which your dogmatic statements were based? You indicated that you aren't using DVI and don't plan to use it anytime soon. Then, how is it you KNOW and can proclaim without equivocation that the Moxi's DVI output cannot be used simultaneously with another output? Was it based on hearsay or your personal experience with your Moxi version, or both? Either way, it demonstrates that you did not have a complete understanding of the facts. As you yourself point out, how could you know all the facts? That you couldn't know everything is not the problem---none of us can know everything. What I objected to was your dismissing my post and pontificating as if you did know everything about how the Moxi outputs operate, when you clearly do not. You rejected out of hand my suggestion to bmrowe by saying it can't be done. How did you know that so authoritatively? The answer is: you didn't...and you shouldn't have assumed that you did.
You go on to say: "I concede that this combination IS IN FACT possible with some software/firmware revisions, but i still do not see how this is "inconvenient" for me. As i said before, the fact that i was wrong does not in any way change my life or affect me, nor does it make anything more difficult for me, so it is not inconvenient."
I'll try again. For goodness sake, not inconvenient for you as a personal being or for your life on planet earth! But the facts about Moxi functionality experienced by people other than yourself are inconvenient to your argument, that is, the contradictory experience just does not sit comfortably with what you stated about Moxi. Your blanket statements were proven inaccurate because the facts known and reported by other users flatly disagree with your categorical assertions about how Moxi outputs work.
In the beginning, all I was trying to do was help a guy who asked a question. I responded to bmrowe on the basis of my experience---I made no authoritarian claim, I simply related a method that I had found to work with my Moxi version. You took the occasion to attack me, quoting and rejecting my post (one that was intended for someone else) with sweeping claims that I knew for certain were not true with my Moxi unit. Was all of that really necessary? Do you feel compelled to assert some kind of authority? In any case, being so quick to dismiss the views and experience of others ought to give you pause. This Moxi product has so many evolving forms, it’s really hard to presume anything about how a given unit functions for any length of time. I’d like to think that you and I could get along reasonably well, if next time you wouldn’t paint with so broad a brush. You don’t know it all…neither do I…neither does anyone else.
greinstein 05-26-06, 02:50 PM May I suggest that this portion of the thread be moved to mudsling.com :(
thehunlf 05-26-06, 03:00 PM A change from recent discussions.
I am moving to an area serviced by Charter in Nothern Illinois (near Rockford) and was informed by Charter yesterday that the DVR (Moxi) is not currently available and they are NOT signing up new DVR customers at this time. I said do not worry I am not moving until late July and they said no matter, due to 'current availability problems from their supplier' they could not promise when a DVR would be available. Even when I said this would probably force me to satellite because a DVR was a 'must have', they would make not promises.
I am wondering if this supply problem is just due to demand, or whether there is a redesign or new model in the works - based on all of the issues mentioned in this thread. Or is Charter going to switch to another brand in this area. In any event, it is frustrating to think I am going to be giving up DVR after being spoiled here in Houston with my SA-8300HD.
Any input would be appreciated. Thanks
Tom Hilton 05-26-06, 04:12 PM May I suggest that this portion of the thread be moved to mudsling.com :(
I think you are right, and I apologize for my part in furthering this silly argument. :( :o
When I simply responded to another poster's question, I had no thought that it would lead to all this nonsense. I'm done arguing about it.
May I just summarize my feelings concerning the issue buried beneath the argument: The Moxi is a moving target. Be skeptical of any absolutist proclamations regarding Moxi functionality (like "This can't be done", etc.). There are many software versions available across the country that provide differing capabilities from unit to unit. If you wonder about some function, just give it a try with your Moxi and see if it works the way you want---other members may be able to help you configure properly to find out. Anyway, I think that's the best way to learn for sure what works and what doesn't with your particular unit. Here's hoping you have, or will soon have, a Moxi box that meets your expectations. :)
Tom
Justintime 05-26-06, 04:45 PM I am moving to an area serviced by Charter in Nothern Illinois (near Rockford) and was informed by Charter yesterday that the DVR (Moxi) is not currently available and they are NOT signing up new DVR customers at this time.
My previous experience (and my biggest problem) with Charter in Nebraska is that unless you know someone's cell phone number at the local office, you will never talk to anyone at your local office until you walk into it. All calls here get forwarded to a call center out of state. Wouldn't be a problem, but they don't have access to the local office's inventory, and can't transfer you to someone there. I've been told that before, only to walk into the local office over my lunch hour and walk out with a new Moxi. YMMV.
bobafett86 05-26-06, 05:46 PM Here is the situation in the Southern Wisconsin Area. We were alloted a certain number of boxes to install and that number was hit a month or two ago. No one is supposed to get the Moxi installed for the rest of the year. This includes any Charter tech that either now wants the box or who were just recently hired. It bites but it's reality. Some of the problems is the actual cost of the box to Charter and how long it takes to actually get the money back from buying the box. Something like 8 1/2 years for the box to be in the home before it is paid off. Hopefully next year the budget is larger or the returned stock is high enough to start installing again. :( Sorry.
thehunlf 05-26-06, 06:19 PM Thanks for the input. Charter, sounds like a company going out of business, when you cannot offer what your customers are demanding and your competition (satellite companys) can.
bobafett86 05-26-06, 09:49 PM I am not to worried about them going out of business. They are just watching their budgets closer then they have the last couple of years. We have new management that are watching every detail. It bites that we no longer are offering the boxes here, but I think in the long run the money watching will subside and we will be able to offer much more competitive services that everyone will benefit from. The new management around here are on the ball and I think will make a good impact. I sound like a suck up, but I don't think anyone locally reads this forum so me saying the above really doesn't benefit me at all.
I am not to worried about them going out of business. They are just watching their budgets closer then they have the last couple of years. We have new management that are watching every detail. It bites that we no longer are offering the boxes here, but I think in the long run the money watching will subside and we will be able to offer much more competitive services that everyone will benefit from. The new management around here are on the ball and I think will make a good impact. I sound like a suck up, but I don't think anyone locally reads this forum so me saying the above really doesn't benefit me at all.
I disagree, it sounds like a company on the verge of bankruptcy. Coming from Adelphialand it's all too familiar. If they can't make money by providing a service, sell and get out of the way. There are lots of companies willing to provide a service for a fee and make customers happy. Just ask Lee Iokoka, "Lead, Follow or GET OUT OF THE WAY".
twitchee3 05-27-06, 04:37 AM You indicated that you aren't using DVI and don't plan to use it anytime soon. Then, how is it you KNOW and can proclaim without equivocation that the Moxi's DVI output cannot be used simultaneously with another output? Was it based on hearsay or your personal experience with your Moxi version, or both? Either way, it demonstrates that you did not have a complete understanding of the facts.
I'm sorry if i was not clear, but while i do not REGULARLY use this setup, i have TRIED it to see if it would work, and i found that it would not. Of course i didn't have all the facts, but i based my statement on PERSONAL experience (as you did) and the experiences of MANY other users (hearsay as you put it). My post was meant to help him as well, because as far as i knew at the time, i was indeed correct, and i thank you for providing him with the correct information, although i believe it was splinke who actually told him how to find out if his version was capable of this feature or not, so in essense you did him no more good than i did. You said it could be done, i said it couldn't, and in a way, we are both correct. Your original assertions exlude the possibility that there could be a unit operating under any other circumstances (just as mine did), because you fail to mention that this may be firmware/software version related, only saying that it would work because it works for you.
I'll try again. For goodness sake, not inconvenient for you as a personal being or for your life on planet earth! But the facts about Moxi functionality experienced by people other than yourself are inconvenient to your argument, that is, the contradictory experience just does not sit comfortably with what you stated about Moxi. Your blanket statements were proven inaccurate because the facts known and reported by other users flatly disagree with your categorical assertions about how Moxi outputs work.
In your original post to the subject, you never mentioned this being "inconvenient to my argument" just "inconvenient" for me. And again, i still do not see how this is even inconvenient for my argument, because as you yourself quoted me as saying, I CONCEDE (conceding means to admit that you were wrong, and thus no argument will proceed) to the fact that this setup can be successfully implemented. I have made no argument to the contrary since the full facts have come to light.
In the beginning, all I was trying to do was help a guy who asked a question. I responded to bmrowe on the basis of my experience---I made no authoritarian claim, I simply related a method that I had found to work with my Moxi version. You took the occasion to attack me, quoting and rejecting my post (one that was intended for someone else) with sweeping claims that I knew for certain were not true with my Moxi unit. Was all of that really necessary? In any case, being so quick to dismiss the views and experience of others ought to give you pause. This Moxi product has so many evolving forms, it’s really hard to presume anything about how a given unit functions for any length of time. I’d like to think that you and I could get along reasonably well, if next time you wouldn’t paint with so broad a brush. You don’t know it all…neither do I…neither does anyone else.
I too was attempting to answer a question and keep him from trying a futile method to connect his box. I based my statements on FACT AND PERSONAL EXPERIENCE, just as you did, and you ALSO made an "authoritarian" claim. You said it would work, and having no knowlege of his software and frimware versions, there's no way you could have known whether he could or could not use his STB in this fashion.
Do you feel compelled to assert some kind of authority?
Do you feel compelled to scold me for my possibly poor choice of tone in trying to answer his question and lend him some help?
You took the occasion to attack me, quoting and rejecting my post (one that was intended for someone else)
Are you the only one who can try to answer his question and give him some help? If he wanted an answer from only you, he would have sent you a private message. You seemed to have no problem responding to my post, which was also intended for him, and asserting my incorrectness in a matter that I KNOW TO BE TRUE WITH MY MOXI UNIT. If you want to present your response and not have anyone rebut or reply to it, you should PM him, not post it here in the forums, as the forums are MEANT FOR PEOPLE TO RESPOND to posts made by other users.
I really hope you can see we are pretty much in the same boat here and there's no use continuing this conversation, so let's continue to talk about Moxi........................
tenthplanet 05-27-06, 05:44 AM But I have never had problem getting equipment in Adelphialand. It sounds like Charter is being fiscally responsible which is the road away from bankruptcy. With HDTV converters and DVR's it is going to take some time to recoup their costs. Of course they always raise the rates to speed up the process. That is if you want higher rates......
tenthplanet 05-27-06, 06:05 AM Read your FAQ! Nice piece of info. As said, found many issues that I discovered in my very short experience with Moxi. Unfortunately, they weren't addressed since '04. Sure, most of the subscribers to this forum are way beyond most of the tens of millions of tv users in terms of quality they expect. And knowing that most of these issues are simply hardware/soft related and not that difficult to fix, makes it even more harder to digest. But, hey, we want our MTV!
I'll take a look at the issues you've mentioned. The batteries in my Harmony are fresh for sure, and it still doesn't work. The angle issue, it's due to my particular setup: line-of-sight is obstructed by the bed end pannel! :) The tv stand and space where the box sits, is below the bed end. A big No-No with my wife, and myself as well. Not going to replace the bed very soon though. So, I'll try to find some solution to the box/remote issue.
I have the feeling that I can live w/o the local HD programming (no OTA antenna for me either), so satellite looks again better. And w/o the recording as well, just for the Soccer World Cup.
One way to get around a line of sight problem with remotes is a mirror or something highly reflective (mirror-like). I discovered this once accidentally and since you're in a bedroom you proably have a mirror or two already. Experiment, it may work.
But I have never had problem getting equipment in Adelphialand. It sounds like Charter is being fiscally responsible which is the road away from bankruptcy. With HDTV converters and DVR's it is going to take some time to recoup their costs. Of course they always raise the rates to speed up the process. That is if you want higher rates......
The rates are already high, lack of service is THE reason to look UP! ie those big things floating in Space!
jasonvr 05-27-06, 02:35 PM I thought I'd post about the "bug" in Moxi where occasionally the menu system will show up as transparent over a full screen picture of whatever channel is tuned in. I have had some luck reproducing it, however, it seems to occur most oftern when I am watching a recorded HD program while the "tuned channel" is an SD channel, then, when I get to the end, I hit stop and then delete the program. This will return you to the menu system with the full screen transparent overlay. Not always, but it seems to be the only way it ever happens to me.
This doesn't really help anyone, except maybe MoxiGuy, since they consider this a "bug" in Moxi. I believe it has something to do with copyrights dealing with full screeen menu overlays.
hotshot 05-27-06, 03:24 PM When I get up in the morning my MOXI DVR box Motorola BMC9012 will not output video. I can hear the sound, and you can change channels, but no video. I can reset the box, and then the picture and sound both work.
Any ideas?
When we first got the box, we had a hard time getting it to work over DVI, but it is over the DVI and Optical out with no other wires hooked up whatsoever.
Tuner is the Motorola BMC9012 Broadband Media Center http://broadband.motorola.com/consumers/products/bmc9012/default.asp
TV is a Philips at Philips 60PP9100D 60" Widescreen Projection HDTV I think.
ZeeZeee 05-27-06, 04:52 PM Hi - hoping someone can assist me with a quick question. I just purchased a Fujitsu plasma set, which has DVI, HDMI, and component inputs.
We have the Moxi box, and my desire is to use the DVI outs direct to the plasma. However, as we watch a lot of 4:3 aspect ratio content, I'd like the TV to be 'smart' enough to stretch the content when it is 4:3, and leave the content alone when it is 16:9.
From what I'm reading in this forum, my TV should be able to do this automatically if I use component to hook it all up, but will not be capable of this if I use the DVI. Am I interpreting this correctly?
If this is so (please let me know if it is), then I also onder why this is the case? Is this a limitation of the television - where digital ins bypass any internal circuitry? Or is is that the MOXI is unable to process digital outs in any format other than native?
Any help would be greatly appreciated - they'll be installing soon and I need to be able to tell them what cables to use through the wall. Thanks in advance...
ZACK
twitchee3 05-27-06, 04:55 PM I thought I'd post about the "bug" in Moxi where occasionally the menu system will show up as transparent over a full screen picture of whatever channel is tuned in. I have had some luck reproducing it, however, it seems to occur most oftern when I am watching a recorded HD program while the "tuned channel" is an SD channel, then, when I get to the end, I hit stop and then delete the program. This will return you to the menu system with the full screen transparent overlay. Not always, but it seems to be the only way it ever happens to me.
This doesn't really help anyone, except maybe MoxiGuy, since they consider this a "bug" in Moxi. I believe it has something to do with copyrights dealing with full screeen menu overlays.
I have reproduced this also. It seems to happen whenever i am watching a recorded HD program and i hit stop or it ends and i hit "Keep" or "Delete." When it returns to the Moxi Menu, tuned to an SD channel, the Menu is a transparent overlay over a full-screen view of the SD channel. This happens most often when the SD channel is analog, i don't remember whether or not it has happened with a digital SD channel in the background.
twitchee3 05-27-06, 04:55 PM When I get up in the morning my MOXI DVR box Motorola BMC9012 will not output video. I can hear the sound, and you can change channels, but no video. I can reset the box, and then the picture and sound both work.
Any ideas?
When we first got the box, we had a hard time getting it to work over DVI, but it is over the DVI and Optical out with no other wires hooked up whatsoever.
Tuner is the Motorola BMC9012 Broadband Media Center http://broadband.motorola.com/consumers/products/bmc9012/default.asp
TV is a Philips at Philips 60PP9100D 60" Widescreen Projection HDTV I think.
Too many problems with DVI, use component if you want less of a hassle.
twitchee3 05-27-06, 05:00 PM Hi - hoping someone can assist me with a quick question. I just purchased a Fujitsu plasma set, which has DVI, HDMI, and component inputs.
We have the Moxi box, and my desire is to use the DVI outs direct to the plasma. However, as we watch a lot of 4:3 aspect ratio content, I'd like the TV to be 'smart' enough to stretch the content when it is 4:3, and leave the content alone when it is 16:9.
From what I'm reading in this forum, my TV should be able to do this automatically if I use component to hook it all up, but will not be capable of this if I use the DVI. Am I interpreting this correctly?
If this is so (please let me know if it is), then I also onder why this is the case? Is this a limitation of the television - where digital ins bypass any internal circuitry? Or is is that the MOXI is unable to process digital outs in any format other than native?
Any help would be greatly appreciated - they'll be installing soon and I need to be able to tell them what cables to use through the wall. Thanks in advance...
ZACK
If your Moxi supports 480i over DVI, then you should be ok, but if it only supports 480p, 720p, and 1080i over DVI, then 4:3 content will not be stretched to widescreen. This is because most HDTV's have an option for stretching 4:3 content to 16:9, but they will only do it with 480i content. This is because the TV will assume that any content coming in at 720p or 1080i is true HD, which is shot in 16:9. Because of this, it will assume that the content is ALREADY 16:9 and no stretching needs to occur for it to fill the screen. However, if the Moxi has to upconvert 480i SD content to 720p or 1080i for transmission over DVI, then the HDTV will interpret this as HD (since it's in an HD resolution) and not stretch the content, even if it's only 4:3. Basically, if you want to watch SD in widescreen mode, you need to find a way to get the SD content to your TV in its native resolution of 480i. Component will do this, providing your TV supports 480i over component (MOST do), and the Moxi is told to output 480i content in its native resolution. SOME versions of Moxi firmware and software allow the output of 480i over DVI, see the above posts to find info about that, and this will allow you to watch stretched content over DVI, again providing that your TV allows 480i input via DVI.
ZeeZeee 05-27-06, 07:20 PM Okay - that makes sense - is there a way to determine if my particular box has this capability? I assume from what you've stated that it is a combination of hardware/software, but I'm not sure how to find which version I even have.
BTW: I'm in Los Angeles (Santa Monica), not sure if that helps with which OS version I should be running?
twitchee3 05-27-06, 08:06 PM Okay - that makes sense - is there a way to determine if my particular box has this capability? I assume from what you've stated that it is a combination of hardware/software, but I'm not sure how to find which version I even have.
BTW: I'm in Los Angeles (Santa Monica), not sure if that helps with which OS version I should be running?
It has nothing to do with hardware actually, it's all software and firmware. Look on this page of the thread for some of splinke's posts, i believe he described it well up there, but as he explained it, i believe that DVI is capable of transmitting 480i through the Moxi only if you have the update which enables the 480p resolution, so if that is the case, go to Settings>HDTV Setup and then look for 480p. If splinke is correct, double check his post first, 480p being available in HDTV Setup indicates that your DVI output will disable all other outputs, BUT it will be capable of transmitting all relevent resolutions, i.e. 480i, 480p, 720p, and 1080i. If splinke is correct, this also means that if 480p is NOT available in HDTV Setup, then you can use analog video outputs simultaneously with a DVI cable connected, however, DVI will only support transmission of 720p and 1080i content.
hotshot 05-27-06, 10:49 PM Too many problems with DVI, use component if you want less of a hassle.
It's been working fine all day over DVI @ 1080i, it's weird, it seems like if I turn off the TV and get back up in the morning, there is no picture.
jasonvr 05-27-06, 11:13 PM This is because most HDTV's have an option for stretching 4:3 content to 16:9, but they will only do it with 480i content.
I am pretty sure that some TV's will also stretch 480p. I had a Moto 6200 box that allowed a 480p upconversion on all SD channels and had it going into my Mits 55-511 over component. The TV still allowed a stretch if my memory serves me right (it's been a while since I had that combo). Of course, if he has the ability to output 480p, its a moot point because he would then logically have the update that allows lower resolutions over DVI, as well as simultaneous connections with DVI and component.
twitchee3 05-27-06, 11:54 PM It's been working fine all day over DVI @ 1080i, it's weird, it seems like if I turn off the TV and get back up in the morning, there is no picture.
The Moxi reboots and does a download of data each night, that is probably the reason the DVI does not work in the morning. After the reboot, the Moxi fails to re-establish its HDCP handshake with your TV. If you don't believe me, stay up all night and wait until about 3 or 4 A.M. and the unit will shut down and begin its regular boot cycle with all those cycling numbers on the display panel.
I am pretty sure that some TV's will also stretch 480p. I had a Moto 6200 box that allowed a 480p upconversion on all SD channels and had it going into my Mits 55-511 over component. The TV still allowed a stretch if my memory serves me right (it's been a while since I had that combo). Of course, if he has the ability to output 480p, its a moot point because he would then logically have the update that allows lower resolutions over DVI, as well as simultaneous connections with DVI and component.
You're correct, many displays allow stretching of 480p content, but i figured it was not worth mentioning since, as you said, with the correct update it's a moot point. Also, the Moxi's upconversion to 480p is not all that great, and there is no content that i know of that is currently broadcast in a native resolution of 480p.
hotshot 05-27-06, 11:54 PM UPDATE: When I turn off my TV (manually using the power button) there is no picture when I turn it back on but I can hear sound.
Any ideas? I can reset the box and the picture and sound both come on.
PS my TV is HDCP complient. I made sure when I bought it.
twitchee3 05-28-06, 12:03 AM UPDATE: When I turn off my TV (manually using the power button) there is no picture when I turn it back on but I can hear sound.
Any ideas? I can reset the box and the picture and sound both come on.
PS my TV is HDCP complient. I made sure when I bought it.
As i said before, the Moxi and your TV are failing to re-establish the HDCP handshake when this event occurs, whether from turning off the TV or the Moxi rebooting or whatever. There are too many holes in the HDCP "standard" and MANY devices do not implement HDCP properly. The fact is, there is no set "standard" for how an electronics manufacturer is supposed to implement HDCP. There is a protocol for which HDCP is supposed to be put in, however it is, at this point, too complicated for certain devices to work together with complete compliance. There are too many bugs with the HDCP protocol and component is much safer. As to the problems you're having, i'm sorry to say it, but there is NO FIX for these symptoms. There's absolutely nothing you can do, unless you want to get a new TV whose implementation of HDCP is more compliant with that of the Moxi. Other than that, i'm afraid to say you're SOL on DVI, and you're better off with component.
There have been dozens of users on this forum alone to complain about the exact type of problems you're haivng when trying to use HDMI/DVI on this and other devices, and they all come to find its HDCP related and there's no cure. The worst problems occur when trying to use an HDMI or DVI chain with a video processor or hub in between the STB and the display.
I have a simple question. Why did they put such a tiny hard drive in these 9012's? :confused: I can't even watch my stuff before it gets deleted. Kinda defeats the whole purpose doesn't it? :mad:
twitchee3 05-28-06, 04:03 AM I have a simple question. Why did they put such a tiny hard drive in these 9012's? :confused: I can't even watch my stuff before it gets deleted. Kinda defeats the whole purpose doesn't it? :mad:
Agreed, 80 GB's for an HD DVR is WAYYY TOO SMALL. Even the 160 GB hard drive in the Moxi BMC 9022D is a bit small for large scale HD timeshifting, but it works out okay for me.
I have a simple question. Why did they put such a tiny hard drive in these 9012's? :confused: I can't even watch my stuff before it gets deleted. Kinda defeats the whole purpose doesn't it? :mad:
Agreed. I got nuked the other day when I forgot to green dot one of my recorded shows. :(
Agreed. I got nuked the other day when I forgot to green dot one of my recorded shows. :(
I hate when that happens.. :eek: :eek:
I hate when that happens.. :eek: :eek:
Maybe instead of saying "nuked" I should say I got "Moxied!" ;)
We'll all know what that means!
twitchee3 05-28-06, 02:57 PM Maybe instead of saying "nuked" I should say I got "Moxied!" ;)
We'll all know what that means!
Moxied = OWNED :eek:
This morning I was pleasantly suprised by Charter finally upgrading the firmware on my Moxi. Now I can finally watch 480i/480p with the DVI cable, eliminating the need to switch inputs when switching from HD to SD. I do notice some extra delay in changing SD to SD, HD to HD, and SD to HD or vice versa. However, the increase in image quality makes the extra delay worth it.
splinke 05-29-06, 08:37 PM UPDATE: When I turn off my TV (manually using the power button) there is no picture when I turn it back on but I can hear sound.
Any ideas? I can reset the box and the picture and sound both come on.
PS my TV is HDCP complient. I made sure when I bought it.
I would agree with twitchee3 that the root of your problem is the loss of the HDCP handshake. One minor correction, though, is that although the Moxi does an electronic program guide (EPG) update nightly at around 3-4 AM, to the best of my knowledge it only does a full automatic reboot about once a week. Perhaps whatever happens during the nightly EPG update is sufficient to lose the handshake, or perhaps it is the turning off of your TV that causes it.
These are probably long shots, but I thought of two potential work-arounds. First, you could try changing the Moxi to an SD channel, and then back to an HD channel (you may have to do this blind, since your video is not working). In theory, this would force the Moxi and TV to initiate a handshake procedure. I note that you said you had successfully changed channels based on audio changes, but I was not sure whether you had switched to an SD channel and back to an HD channel.
The second possible work-around would be to force a resolution change on the Moxi by using the buttons on the front of the box. Simultaneously press and hold the Live TV (second from left) and OK (center of the circle) buttons. The LED will show you the current resolution: Sd (480i), 720P, or 1080. You can use the Channel Up/Down arrows on the box (the two right-most buttons) to cycle through the resolutions. If you get the confirmation dialog, select "yes" to verify that the video is active at the indicated resolution. You should then verify that the relevant resolution(s) is/are checked in the HDTV Setup menu.
rovision 05-30-06, 02:40 PM After about 2 weeks of use, the schedule went out! No scheduling info on any channels. My guess is something wrong with the modem connection. I'll see tomorrow when the tech's supposed to show up.
dagware 05-30-06, 03:16 PM These are probably long shots, but I thought of two potential work-arounds. First, you could try changing the Moxi to an SD channel, and then back to an HD channel (you may have to do this blind, since your video is not working).
Interesting point. I use the Moxi with a PJ, and sometimes the PJ refuses to recognize the SD signal. I have to do what you mentioned, although in the reverse -- switch to an HD channel and back to SD. I hope this technique works for hotshot...
-Dan
ZeeZeee 05-31-06, 07:53 PM Help? I just had my plasma installed (Fujitsu 55). For some reason it is not geeting any signal from the Moxi through DVI. Component works fine, and I can send DVI from my Mac, so by process of elimination it seems as though the Moxi is the issue.
I'm in Santa Monica, I thought that I had read that Adelphia Moxi customers in my area had success using DVI. Does anyone know what the issue could be? I looked for settings in the Moxi but don't see anything in there.
Any advice wuld be greatly appreciated. Thanks...
ZACK
splinke 05-31-06, 08:02 PM Help? I just had my plasma installed (Fujitsu 55). For some reason it is not geeting any signal from the Moxi through DVI. Component works fine, and I can send DVI from my Mac, so by process of elimination it seems as though the Moxi is the issue...
Try this:
1. With the component video cables attached to your display, select only 720p under HDTV Setup on the Moxi.
2. Unplug the Moxi.
3. Disconnect the component cables (and any other video cables).
4. Connect the Moxi to your display with the DVI cable.
5. Plug the Moxi back in.
6. You should see the startup screen during the reboot.
7. If TV video does not appear after the reboot, try holding the reset button down to reboot again.
8. If TV video still does not appear, you may be out of luck.
hotshot 05-31-06, 08:55 PM I wanted to update everyone on my Issue. It seems that if I run over component HD the problem does not occur.
Hopefully there will be a software update.
ZeeZeee 05-31-06, 10:39 PM So I tried Splinke's suggestions, and unfortunately nothing worked. Could this be a bad piece of hardware? Or is there some sort of software update that I never got?
Is there anyone else that has had issues getting DVI to work at all?
bichmgnt 06-01-06, 12:54 AM I have been a long time user of ReplayTV and have been using it with both DirecTV and Adelphia. I've been thinking about paring down to just adelphia and started looking at what's available for HD DVRs. They have three units on their website, the Moxi, the Motorola and the Scientific Atlantic. I believe I would be getting a Moxi unit if I wanted the DVR. My problem is I think the Hard Drives are way too small for doing serious time shifting. I realize the drive is encrypted but when searched the threads I found some references to people trying to use a bit-by-bit copying program to initialize a larger drive but no one seems to have done this really. Has anyone been successful (and lived to tell about it?) in hacking a larger hard drive into a Moxi unit? Or is this subject taboo and not allowed in this forum?
Steve
I have been a long time user of ReplayTV and have been using it with both DirecTV and Adelphia. I've been thinking about paring down to just adelphia and started looking at what's available for HD DVRs. They have three units on their website, the Moxi, the Motorola and the Scientific Atlantic. I believe I would be getting a Moxi unit if I wanted the DVR. My problem is I think the Hard Drives are way too small for doing serious time shifting. I realize the drive is encrypted but when searched the threads I found some references to people trying to use a bit-by-bit copying program to initialize a larger drive but no one seems to have done this really. Has anyone been successful (and lived to tell about it?) in hacking a larger hard drive into a Moxi unit? Or is this subject taboo and not allowed in this forum?
Steve
It's not taboo, but those that have discussed this project have mysteriously dissappeared! :eek: (insert spooky Theremin music here)(that woo woo machine)
;)
Andrew Sabin 06-01-06, 10:10 AM This morning I was pleasantly suprised by Charter finally upgrading the firmware on my Moxi. Now I can finally watch 480i/480p with the DVI cable, eliminating the need to switch inputs when switching from HD to SD. I do notice some extra delay in changing SD to SD, HD to HD, and SD to HD or vice versa. However, the increase in image quality makes the extra delay worth it.
Bmrowe,
So the picture quality is better sending 480p via DVI for SD vs. 1080i or 480i for SD. Where do you live, because I have Charter in St. Louis and still haven't received the update?
Thanks
primetimeguy 06-01-06, 10:16 AM Charter in the Rosemount/Apple Valley area in MN just updated the software to the version with the 480p option.
AngelusQuest 06-01-06, 01:45 PM I live in Superior WI. I received a new update on 5-30-06 (update 3.2.252.21LR-P.133341) It has added 480p to the HD reolution options, but I can no longer received signal via DVI. Any ideas anyone?
dagware 06-01-06, 01:59 PM I have been a long time user of ReplayTV and have been using it with both DirecTV and Adelphia. I've been thinking about paring down to just adelphia and started looking at what's available for HD DVRs. They have three units on their website, the Moxi, the Motorola and the Scientific Atlantic. I believe I would be getting a Moxi unit if I wanted the DVR. My problem is I think the Hard Drives are way too small for doing serious time shifting. I realize the drive is encrypted but when searched the threads I found some references to people trying to use a bit-by-bit copying program to initialize a larger drive but no one seems to have done this really. Has anyone been successful (and lived to tell about it?) in hacking a larger hard drive into a Moxi unit? Or is this subject taboo and not allowed in this forum?
Steve
Don't get rid of the ReplayTV. Use it AND the Moxi. That's what I do, and most of the time I don't have issues with lack of hard drive space.
-Dan
hotshot 06-01-06, 02:57 PM I live in Superior WI. I received a new update on 5-30-06 (update 3.2.252.21LR-P.133341) It has added 480p to the HD reolution options, but I can no longer received signal via DVI. Any ideas anyone?
Hold in on the reset button for 6 seconds and I bet when it restarts you will have video, I have this problem on my TV.
StockInv 06-01-06, 06:20 PM Is there anyway to copy a program that has been buffered?
hotshot 06-01-06, 08:28 PM On motorola's site, it says 80GB Hard disk drive with expansion via USB2.0 port http://broadband.motorola.com/consumers/products/bmc9022/
My box has two firewire, two usb2.0, and two USB ports on the front. Can someone tell me, can I hook up an external firewire drive for more storage?
I need to add more than 80GB, what is the best way?
splinke 06-01-06, 08:35 PM Is there anyway to copy a program that has been buffered?
If you hit the record button, the Moxi will record back to the beginning of the program or to when you changed to the current channel, whichever is more recent. As far as "copying" it, there are analog methods to transfer to VHS, DVD recorder, etc. See the FAQ for details.
splinke 06-01-06, 08:38 PM On motorola's site, it says 80GB Hard disk drive with expansion via USB2.0 port http://broadband.motorola.com/consumers/products/bmc9022/
My box has two firewire, two usb2.0, and two USB ports on the front. Can someone tell me, can I hook up an external firewire drive for more storage?
I need to add more than 80GB, what is the best way?
External hard drives are not currently supported, but they will supposedly be supported through the rear (high-speed) USB ports in a future software upgrade (timing unknown). The FireWire ports support only export of video in MPEG2 format to a display or D-VHS deck (and perhaps to a Mac or Linux computer). The USB ports currently support only the connection of certain digital cameras for transfer of photos, and this is restricted to just a few small cable systems.
hotshot 06-01-06, 08:51 PM External hard drives are not currently supported, but they will supposedly be supported through the rear (high-speed) USB ports in a future software upgrade (timing unknown). The FireWire ports support only export of video in MPEG2 format to a display or D-VHS deck (and perhaps to a Mac or Linux computer). The USB ports currently support only the connection of certain digital cameras for transfer of photos, and this is restricted to just a few small cable systems.
I just found this on your FAQ on your web site. ;-) Someone at tech support at Moxi told me today they were rolling out a software update over the next 1-2 weeks. Must be a minor revision though.
I guess I will have my external 2.0 hard drive ready for action when the time comes.
P.S. I am able to upload photos via a Sandisk USB drive
primetimeguy 06-01-06, 10:15 PM Charter in the Rosemount/Apple Valley area in MN just updated the software to the version with the 480p option.
More info on this update. It is version 3.2.252.21LR-P13341. The two things I have noticed different are the 480p option being available and the signal level for the box is now reading correctly. I had a tech out and he actually verified that for me today. In the past I was reading -12 or so and I am not at 0db.
Talking with the tech he mentioned in our area they are now distributing the 9022 without requiring you to get the MoxiMate. But he said they disable the DVD player if you go this route, you need to rent the Mate in order to have the DVD player active. He also said they are aware of the new Samsung boxes and we will be getting them but he has no time frame. No training has been scheduled for the techs yet. He said the big push in our area is digital phone service and they have training for that in June.
AngelusQuest 06-01-06, 11:55 PM Hold in on the reset button for 6 seconds and I bet when it restarts you will have video, I have this problem on my TV.
Tried both methods listed on this page, spoke with Charter tech support, and Charter's Moxie guru (kelly i think his name was). He spoke with Digeo who seemed to think there was some sort of password problem with the copyright protection. Digeo restet my password. Still nothing. The charter guru said he would call me back tomorrow to see if we could come up with anything else. Just wondering if 1) anyone else has had this problem 2) any further suggestions to fix. thanks
Don't get rid of the ReplayTV. Use it AND the Moxi. That's what I do, and most of the time I don't have issues with lack of hard drive space.
-Dan
Ditto! Also, if a program get's "Moxied" I have the backup on the RTV.
splinke 06-02-06, 03:28 PM I updated the FAQ. As usual, new information is in green text, and questionable information is in red text. There are a number of unknowns and complicated explanations associated with intermediate software update 3A. Main changes:
Intermediate software update 3A and 3B release notes.
Revised video output settings.
Some external hard drive stuff.
Some FireWire port stuff.
Links to pictures of the inside of the Moxi with my attempt to explain them.
hotshot 06-02-06, 03:49 PM I updated the FAQ. As usual, new information is in green text, and questionable information is in red text. There are a number of unknowns and complicated explanations associated with intermediate software update 3A. Main changes:
Intermediate software update 3A and 3B release notes.
Revised video output settings.
Some external hard drive stuff.
Some FireWire port stuff.
Links to pictures of the inside of the Moxi with my attempt to explain them.
So are you saying you think the USB 2.0 external hard drive will work soon? Thats a pretty big leap forward IMO. The lady on the phone yesterday told me they already had scheduled rollouts for a new software update over the next 1-2 weeks. Apparently they do them in groups not all at once to prevent network congestion.
I did not see anything mentioned on your site under 3A/3B about a hard drive.
splinke 06-02-06, 03:57 PM So are you saying you think the USB 2.0 external hard drive will work soon? Thats a pretty big leap forward IMO. The lady on the phone yesterday told me they already had scheduled rollouts for a new software update over the next 1-2 weeks. Apparently they do them in groups not all at once to prevent network congestion.
I did not see anything mentioned on your site under 3A/3B about a hard drive.
External hard drive support was originally scheduled for software version 4.2. Given some recent publicity by Digeo, they may be making it a higher priority, but I wouldn't count on it for many months (some cynics on this board who have endured previous Digeo update delays would probably say "years"). :)
hotshot 06-02-06, 04:27 PM Considering Motorola's site says the device supports it, I think they better get on the stick, otherwise they are wide open for selling a product that does not perform as described.
I updated the FAQ.
Thanks again for all this great info. BTW, the site still says "Last Updated March 2, 2006"
EDIT: Changed just as I posted this. Thanks.
hotshot 06-02-06, 07:26 PM Thanks again for all this great info. BTW, the site still says "Last Updated March 2, 2006"
You are viewing a cached version of the page, reload the page.
You are viewing a cached version of the page, reload the page.
So I was. My apologies.
Considering Motorola's site says the device supports it, I think they better get on the stick, otherwise they are wide open for selling a product that does not perform as described.
Heck! The site says the Moxi can record programs right off your cable TV! Witchcraft, I tell ya! By Jimminy next they'll say Man landed on the Moon! :eek: :D ;)
matwalt 06-04-06, 10:14 AM I know I saw mention of this problem in the past, but I don't know if I ever saw a resolution to it:
I use the speakers on the TV itself, and my Moxi puts out a very distinct "static" noise. I also have a static pulsing noise when I change chanels or when I pause the program and turn up the volume.
I believe this problem has been going on for a while, but I just upgraded my TV, so now the problem is very noticable. To the point of where I can't even watch it because the static is so annoying.
Older Moxi box, Version - 3.2.252.2 Using component outputs for audio and video. I upgraded to Monster cables to try to get rid of the static problem, but this did nothing.
Any help would be appreciated.
Matt
I know I saw mention of this problem in the past, but I don't know if I ever saw a resolution to it:
I use the speakers on the TV itself, and my Moxi puts out a very distinct "static" noise. I also have a static pulsing noise when I change chanels or when I pause the program and turn up the volume.
I believe this problem has been going on for a while, but I just upgraded my TV, so now the problem is very noticable. To the point of where I can't even watch it because the static is so annoying.
Older Moxi box, Version - 3.2.252.2 Using component outputs for audio and video. I upgraded to Monster cables to try to get rid of the static problem, but this did nothing.
Any help would be appreciated.
Matt
Maybe a newer Moxi is in order, I have no static at all....FM ;)
kwatkins 06-04-06, 06:51 PM I have the Moxi and MoxiMate through Charter, St. Louis. The Moxi works fine attached to my HT that is HD. The MoxiMate is attached to my SD TV in the bedroom. When viewing HD an SD recordings on the MoxiMate, I can not find a Widescreen selection that works correctly for both. Is there a "secret" setup menu that would allow me to tell the MoxiMate that it is hooked up to an SD set?
Thanks,
Kirk
bailorg 06-05-06, 01:30 AM I have the Moxi and MoxiMate through Charter, St. Louis. The Moxi works fine attached to my HT that is HD. The MoxiMate is attached to my SD TV in the bedroom. When viewing HD an SD recordings on the MoxiMate, I can not find a Widescreen selection that works correctly for both. Is there a "secret" setup menu that would allow me to tell the MoxiMate that it is hooked up to an SD set?
Thanks,
Kirk
You should be able to set each box to different Widescreen settings. (Note: to set the Widescreen setting for the Mate you have to set it while watching your SD tv) The problem with some Moxi Mates (including mine) is that the Mate does not remember your preferred Widescreen setting every time the main box resets, causing the Mate to revert to Wide Mode.
JimK1963 06-05-06, 02:14 AM Just bought a Denon AVR-4306, have read all the threads and FAQ's that point to the Moxi as the bad guy re: passing its HDMI (DVI actually) signal thru the Denon to the HDTV via the Denon's HDMI switching ports.
Is there any update on when Moto/Digeo plan to resolve this problem, if at all?
I live in Carlsbad, called out an Adelphia service technician who told me
a) there is no updated box available yet
b) he hasn't heard of one coming, though he's familiar w/ this issue
c) wonders what will happen when Time Warner take over, if anything since Adelphia infrastructure needs upgrades to support TW's equipment
Dunno what's accurate here, just know I'm frustrated that my expensive AVR can't be used for the Moxi's digital output - that sucks.
Noticed my Moxi has the 480p update (yes I ended up keeping my Moxi). So I don't have to switch inputs on my Samsung DLP. The only problem is I only have two aspect options for the component input, wide (is stretched) and normal (with side bars). I guess I'm going to continue to switch inputs so I can view my SD content without side bars or be stretched to wide. I like my picture to be full screen. Or I can just buy a new TV. :)
splinke 06-06-06, 02:06 PM Just bought a Denon AVR-4306, have read all the threads and FAQ's that point to the Moxi as the bad guy re: passing its HDMI (DVI actually) signal thru the Denon to the HDTV via the Denon's HDMI switching ports.
Is there any update on when Moto/Digeo plan to resolve this problem, if at all?...
Digeo is apparently working on a future update that will make the Moxi compatible with digital video switching devices, but I have not heard anything formal as to when this will happen. I wouldn't count on it anytime soon, though.
splinke 06-06-06, 02:14 PM Noticed my Moxi has the 480p update (yes I ended up keeping my Moxi). So I don't have to switch inputs on my Samsung DLP. The only problem is I only have two aspect options for the component input, wide (is stretched) and normal (with side bars). I guess I'm going to continue to switch inputs so I can view my SD content without side bars or be stretched to wide. I like my picture to be full screen. Or I can just buy a new TV. :)
Yeah, those early Samsung DLPs are a bit odd. Not allowing 480i and HD resolutions on the same component input, and then limiting the zoom modes on 480p. My brother has one, and his spinning color wheel started making loud screeching noises after a couple of years and had to be replaced for about $400-500. When yours starts doing that, it's probably time to dump it. I'm glad I went with a Sony LCD rear projection...at least so far. :)
Actually my color wheel was already replaced (thanks to an extended warranty), for making noise. I'm not a fan of LCD TV's and really like the DLP technology. I think it's only going to get better in time.
Alright, the lack of 480i on DVI was a little annoying, but I lived with it because I watched all of my 480i via S-Video due to the better picture quality and just switched my TV to the DVI input when I wanted to watch HDTV. It was only annoying because I had to look at the S-Video input to see what's on HDTV prior to switching since I couldn't see the menu on the DVI input if it was still on a SD channel.
Now I've got the update for the 480i on DVI. Great, I think. But the inability of being able to see 480i on the S-video input (yeah, I know this was explained earlier in the thread) has me infuriated!!!! I still watch 80-90 percent analog channels so they look like crap on the DVI input. I want to be able to watch them on my S-Video. So now I have to leave the DVI cable itself unhooked and plug it in whenever I want to watch HD. That's a pain in the a**. I wish there was a way to go back to the old software prior to the update. I'm actually one of the people that wants to watch 480i on a different input and doesn't care if I can get it on the DVI (especially if it takes away my S-Video!!).
bailorg 06-08-06, 02:10 AM splinke,
I want to report an apparent incorrect statement on your FAQ. I received the 480p update about a week ago. Your FAQ states that if the DVI is connected, then the component (and all other outputs) will be disabled. However, I have both DVI and component hooked up and both outputs are still active.
I have Charter in St. Louis with the latest software update listed (3.2.252.21LR-P.133341 – intermediate update 3A). If it makes any difference, I do use a DVI to HDMI converter cable to connect the DVI to my TV.
splinke 06-08-06, 03:05 AM splinke,
I want to report an apparent incorrect statement on your FAQ. I received the 480p update about a week ago. Your FAQ states that if the DVI is connected, then the component (and all other outputs) will be disabled. However, I have both DVI and component hooked up and both outputs are still active.
I have Charter in St. Louis with the latest software update listed (3.2.252.21LR-P.133341 – intermediate update 3A). If it makes any difference, I do use a DVI to HDMI converter cable to connect the DVI to my TV.
You may be in a very special situation. I recently received information that some TVs perform what is called a "DVI disconnect” when you change from the DVI/HDMI input to an analog input. Apparently, the Moxi will interpret this as a disconnected DVI cable and restore video to the composite, S-Video, and component connections. Since you have the update that supposedly shuts down the analog video outputs, but it is not happening on your TV, I would speculate that you have one of these special TVs (awp, in the post above, clearly does not). You've got the best of both worlds. I guess I'll get around to updating the FAQ at some point.
Here in NE Michigan, Charter finally enabled the DVI port and yes, both component and DVI outputs work in tandem. I find the DVI HD signal to be superior....that's the good news. Also I get SD over DVI just fine.
Now the bad news. SD tends to lean toward green tinted faces. My TV is a new Sony Bravia 32 in LCD. Flesh tones are perfect in HD but if I adjust tint on SD, it throws the HD off....sigh.
So I guess the component will be for SD and DVI for HD.
petefoss 06-08-06, 10:50 AM Hi 1nite,
Since you also have Charter (I'm in Oxford), have you noticed that we now have video on demand showing up on the Moxi? I can get into all the menus but I get an error if I try to play anything. Can you try also?
Hi Pete
I don't see any entries for VOD in the menus. Perhaps I'm looking in wrong spot. Give me a heads up where to look and when I get home I'll check again.
jaywatts 06-08-06, 03:02 PM I live in northern MI and we just got VOD. I'm getting the same error messages. I just think it will take them a while to get everything working. I just noticed it appeared today.
Hi 1nite,
Since you also have Charter (I'm in Oxford), have you noticed that we now have video on demand showing up on the Moxi? I can get into all the menus but I get an error if I try to play anything. Can you try also?
Fenton, Mi - VOD was working fine.
jaywatts 06-08-06, 09:09 PM I know VOD can be troublesome in many cable systems. Couple troublesome VOD with usual Moxi performance and you have a scary situation. My Moxi just updated and got VOD last night so I give them a couple days to get it working properly. After that I'm going to be on Charter's butts as usual. So far the usual errors and nothing playing. At least I get to check out the selection in the meantime....Now only if I were an employee and got free cable. A guy can dream.
petefoss 06-08-06, 09:39 PM Hi Pete
I don't see any entries for VOD in the menus. Perhaps I'm looking in wrong spot. Give me a heads up where to look and when I get home I'll check again.
It's on the main menu. I think it's to the right of Find and Record.
It's on the main menu. I think it's to the right of Find and Record.
Evidently up here in Alpena it's not turned on yet. Now that I know some of you guys in the neighborhood are getting it, it shouldn't be long....(he sez with crossed fingers)
jaywatts 06-09-06, 08:41 AM Remember being turned on and being turned on and working are 2 totally different things with Charter. Time to go check and get some more error messages!
Evidently up here in Alpena it's not turned on yet. Now that I know some of you guys in the neighborhood are getting it, it shouldn't be long....(he sez with crossed fingers)
Sketcha 06-09-06, 11:34 AM Haven't been around this thread for awhille.
Just wanted to report that I got the latest update...
I think it fried my 2 9012s. They both started acting wierd, but different from each other, at the same time.
The Living Room box was not outputting sound, via the digitial output for analog channels only, but you could view them. Digital and Digital HD channels were fine.
The Bedroom rig wouldn't display any Analog channels, audio, or video and showed the standard, "If you don't subscribe to this channel..." or whatever, text. It showed the Digital and Digital HD channels, fine.
Both TVs worked fine, (for analog only, no digital tuners) via their splitters to their on-board tuners.
Charter came and we have 2 new boxes and both are working fine. We just lost a bunch of recordings and all of our scheduled settings and such so we have to redo it all. Not the end of the world, but a bit of a pain, especially since some of the "First Run," series settings were waiting for Fall so now I have to be on top of it when they come around again. Anything with reruns, however can be set to "Record Series" and then "First Run Only."
Well, now I'm even more frustrated with the recent update. Not only can I not have both the S-video and DVI ports working (so that I can watch SD via the S-video cable with a much better picture and HD on DVI), but I've come to find out that I cannot simply plug the DVI cable back in whenever i want to watch HD. I have to reboot the whole machine for it to recognize the DVI output. So I'm probably going to be buying another component cable and a switch box (already have an Xbox 360 and a DVD recorder connected to the component inputs) just to be able to watch HD and SD in their finest quality without having to go through reboots. I am correct in reading earlier posts that the S-Video and Component outputs can work together, right?
However, I haven't tried 480P to see if that makes any difference on the SD quality on the DVI cable.
dagware 06-09-06, 05:20 PM Regarding the problems people are having with the new update, and DVI and other outputs not working: I'm wondering if you could get some sort of switchbox for the DVI. When you're not using it, switch it to the DVI input that doesn't have a cable. This might trick the Moxi into turning on the other outputs.
If something like this works, there might be a remote-enabled DVI switchbox that you could get to make it easier.
I know this isn't ideal, but it might be easier than manually unplugging the cable. Just a thought. I'm not using DVI, so I can't test it myself. But I was just wondering...
-Dan
jaywatts 06-10-06, 02:30 PM Is anybody's VOD in northern Michigan actually working? It recently launched and I knew to expect this but come on...shouldn't something actually work when they launch it??????......I've been waiting for VOD for so long it isn't funny. Now that we have it and all I can do is look at the selection kills me. My luck it's probably just one more signal issue in my long line of signal issues with Charter. VOD advice anybody?
curzon_dax 06-10-06, 02:51 PM Hello all,
I too have received the new update for the Moxi box that cuts off all other ports if the DVI cable is plugged into the box and the television. What I haven't found out is why they did this? Is it necessary to cut out all of the other ports in order to display SD programming over the DVI port?
dagware 06-10-06, 05:56 PM This coming week is the U.S. Open golf tournament. I'm believe it's being broadcast in HD. If so, I'm wondering if the Moxi will be able to record Saturday or Sunday's rounds? If I remember correctly what I saw just a few minutes ago (memory goes with age), the rounds are scheduled for 7 1/2 hours. Can the Moxi record a 7 1/2 hour show in HD? And actually, I'd like to record at least 8 hours in case the telecast goes long. Is this possible?
Of course, I will delete Saturday's telecast before Sunday's starts. So I'm only worried about one 8 hour slot at a time.
Anyone got any idea?
-Dan
jaywatts 06-10-06, 07:45 PM Hey Moxiguy and Charter techs!......I'm having some VOD issues in northern Michigan and am getting error code 0X200 every time I try to watch something. I have my local tech coming out here Monday to hopefully(fingers crossed) to get things going. They said there was no maintenance in my area so that gives me some relief. I've had plenty of signal issues with Charter in the past year and am wondering if this error is signal related and is a moxi specific error or a specific cable system error. Any other techs feel free to chime in, the help will be appreciated. Thanks, Jay
ev01ut10ndt 06-10-06, 10:49 PM Hi everyone,
I picked up the westinghouse 42 in 1080p lcd tv and connected it to my moxi. When I tried watching SD and HD channels, it wasn't exactly as good as my old SD crt direct view toshiba. I set it up with component AND dvi at the same time (i could switch between the two). DVI looked better (more saturation and sharpness), but there was a lot of noise with either connection. I tried 480i, then 720p, then 1080i and they all couldnt match my dvd player's 480p output. Is it a problem with the moxi (it looks GREAT with my crt), or is it the westinghouse? Thanks for any inputs.
EDIT: Aside from my HDTV problem, I have channels that have their volume randomly cut out or they pixelate and lag severely for a couple seconds. How can I fix this? Thanks again.
jaywatts 06-11-06, 08:41 AM Welcome to the wonderful world of Moxi! Moxi's are very signal sensitive and if the signal isn't at just the right level you can experience many problems such as audio dropouts, pixelation, slowwwwww menus, and general slow performance. Audio dropouts and pixelation are not fun but all of us here have experienced them. Advice: Call your cable provider(Is it Charter?) and explain to them your signal related problems and they will send someone out. Over the past year and a half I have had our cable tech out here plenty of times changing splitters, running new cable, checking signals, etc. The majority of my problems came from an ancient piece of coax coming from house to pole and it took me a year and a half to get this local tech of mine to change it out. Now we have VOD and that isn't working so I get to start over with this guy all over again on this problem. Heaven forbid that we pay $150 plus every month to Charter and expect all of our services to actually work! Anyways, explain your signal problems to your Cable company and hopefully they will send someone out and get things on the right track. Old coax can be a really big problem and if you have too many splitters doesn't help either. Let me know how things go.
Hi everyone,
I picked up the westinghouse 42 in 1080p lcd tv and connected it to my moxi. When I tried watching SD and HD channels, it wasn't exactly as good as my old SD crt direct view toshiba. I set it up with component AND dvi at the same time (i could switch between the two). DVI looked better (more saturation and sharpness), but there was a lot of noise with either connection. I tried 480i, then 720p, then 1080i and they all couldnt match my dvd player's 480p output. Is it a problem with the moxi (it looks GREAT with my crt), or is it the westinghouse? Thanks for any inputs.
EDIT: Aside from my HDTV problem, I have channels that have their volume randomly cut out or they pixelate and lag severely for a couple seconds. How can I fix this? Thanks again.
splinke 06-11-06, 12:10 PM Regarding the problems people are having with the new update, and DVI and other outputs not working: I'm wondering if you could get some sort of switchbox for the DVI...
If these exist, they would probably be more likely to work if they were passive (no power), as the Moxi does not support any powered DVI switching.
splinke 06-11-06, 12:19 PM ...I too have received the new update for the Moxi box that cuts off all other ports if the DVI cable is plugged into the box and the television. What I haven't found out is why they did this? Is it necessary to cut out all of the other ports in order to display SD programming over the DVI port?
Originally, MoxiGuy mentioned that it might be due to digital rights management issues. It turns out, though, that it is probably a hardware limitation issue. I think in the latest software update that enables 480i/p over DVI, Digeo likely chose to have the Moxi process video for either the digital output or the analog outputs, but not both, because the processing power of the current Moxi units is not high enough to do both well simultaneously. Perhaps this will change when the second-generation (Samsung) hardware comes out.
For those users who have the 480i/p over DVI update, and who are able to use both DVI and analog outputs, I am assuming it is because their display is switching off the DVI connection. For these users, it would be interesting to know whether the analog ports are actually active (e.g., when hooked up to a VCR) while the Moxi is outputting DVI to the display.
splinke 06-11-06, 12:25 PM ...Can the Moxi record a 7 1/2 hour show in HD? And actually, I'd like to record at least 8 hours in case the telecast goes long. Is this possible?...
8 hours should be OK if there are no other recorded programs, but although the Moxi talks about a maximum 11-hour HD capacity, it can actually be as low as about 7 hours, and anything over about 8 hours is starting to push your luck.
splinke 06-11-06, 12:44 PM Hi everyone,
I picked up the westinghouse 42 in 1080p lcd tv and connected it to my moxi. When I tried watching SD and HD channels, it wasn't exactly as good as my old SD crt direct view toshiba. I set it up with component AND dvi at the same time (i could switch between the two). DVI looked better (more saturation and sharpness), but there was a lot of noise with either connection. I tried 480i, then 720p, then 1080i and they all couldnt match my dvd player's 480p output. Is it a problem with the moxi (it looks GREAT with my crt), or is it the westinghouse? Thanks for any inputs.
EDIT: Aside from my HDTV problem, I have channels that have their volume randomly cut out or they pixelate and lag severely for a couple seconds. How can I fix this? Thanks again.
As "jaywatts" already pointed out, the audio dropouts and video pixelation sound like a signal level issue (too high or too low) and/or signal quality issue (too low). Does it only occur on the HD channels? Does it occur on HD channels when down-converted to SD for your SD CRT?
I'm not sure what you mean by "noise," but if this noise occurs on your new HD LCD TV, but not on your old SD CRT TV when tuned to the same channels, then it sounds like there might be something wrong with the LCD. Between the pixelation artifacts, the appearance of HD channels (when a true HD program is being broadcast) should look MUCH better on your new HD LCD than on your old SD CRT.
dagware 06-11-06, 08:36 PM 8 hours should be OK if there are no other recorded programs, but although the Moxi talks about a maximum 11-hour HD capacity, it can actually be as low as about 7 hours, and anything over about 8 hours is starting to push your luck.
Thanks. We'll see what happens.
-Dan
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