Moxi ( Motorola BMC90xx ) Q&A and Discussion Thread [Text View] - Page 29

jegesq

08-07-06, 01:28 PM

I'm here in Sherman Oaks, south of Ventura Blvd, and north of Mulholland Drive, east of Beverly Glen and west of Coldwater Canyon....We have been through Century Cable (and before that I go back to the old "Z Channel" days), then most recently Adelphia, and as of yesterday, TWC.

Our HD Channel lineup is as follows (and we subscribe to the "Ultimate" package with Adeliphia, so I have no idea what is "basic" and what's "more than basic"):

902 HD KCBS-2
904 HD KNBC-4
907 HD KABC-7
911 HD KTTV-11
928 HD KCET- PBS (which now only works sometimes, other times "check subscription"
929 HT-TNT (this is new with TWC)
930 DISC-HD (I believe we had this prior to TWC logos showing up)
931 HDNET-HD
932 HDNET-MOVIES
938 NFL-HD (yes, it's still there)
939 ESPN-HD
940 ESPN-2-HD
950 INHD
951 INHD-2
961 HBO-HD
963 CINEMAX-HD
971 SHO-HD

The issue with PBS seems to be intermittent, at least from what I've noticed. This morning, as I'm typing this, I am receiving "If you don't subscribe to this channel...." message...the one I refer to as Adelphia's own BSOD, which usually means there's some "technical problem" with their system. It was working yesterday morning, when i was watching a re-run of Nova in HD at around 10:00 a.m., but between now and then, I'm getting the BSOD message. Of course, with Adelphia, there were also times this would happen with KNBC or KABC, so I assume it's just a temporary thing and that TWC doesn't intend to make customers subscribe to a new "tiered" package just to receive a PBS station which is available OTA in any event.

We've never had KTLA HD, and would love to have it. If TWC will offer that to us old Adelphia customers, and if Channel 9 (old KHJ, now owned by KCBS which shares the same news department), and Channel 13 (old KCOP, soon to be MY-TV Network with the fading away of the old UPN Network), then we'd have the complete lineup of Channels in Los Angeles offered OTA (although I'm not sure either 9 or 13 even broadcast OTA in HD).

As far as problems with Moxie boxes, I've got three of them, and last year had a problem with one of them, which was switched out, but have never had any problems beyond that.

The Moxie boxes (Motorolas) do hold a meager 10-12 hours of HD content only, so if there's something better out there that TWC is going to offer, then bring it on.

I am now checking the On-Demand lineup. Here's what it looks like:

On the first tier of the menu, which is "On-Demand movies", everything is $3.95. Frankly, I never noticed what Adelphia had on this level, so I can't say we ever had any thing for free, and whether charging for everything is something new with TWC.

Next tier:

En Espanol--I don't speak or watch Spanish-language stuff, so I'll leave that for others to describe

Kids--A bunch of programming which appears to be entirely free

BBC Kids: Andy Pandy, Brollys, Rosie & Jim, and Shiny Show. My kids are now almost grown (both in college) so this isn't important to me.

Boomerang--Appears to be a bunch of programming for cartoons, mostly old Hanna-Barbera stuff, e.g., Flintstons, Quick Draw McGraw, Smurfs, Jetsons. All free

Cartoon Network--a lot of different stuff, mostly unfamiliar to me, but all free...No adult swim stuff though

Classic Kids-- One episode of Dick Tracy from 1951. Free.

Kids Club-- stuff like "Meet John Lithgow" and other assorted shows. All free

Mag Rack Kids Club--three episodes of Paloozaville (whatever that is). Free.

Next menu is "Kids & Teens" which only contains one show "Wizard of Oz 12" which is free.

Next menu is "Marketplace" which has two main categories, Driver TV, which is automotive ads/reviews for free, and the second, Movie Trailers, which is exactly what it says it is. It's all free stuff. I think these are new with TWC as I never noticed them before with Adelphia.

The next menu is "Movies" which now seems to all be $3.95 on the main menu before you press "More" and go deeper into the submenus. Clicking "More" or "Ok" takes you to the deeper subsections of "Movies" which are now the following:

--Adult: The same stuff which Adelphia offered, most of it for $11.95 per selection (e.g., Spice, Ten, etc).

--All Movies A-Z-- a listing which enables you to select all of their movie offerings, both free and pay

--All New Releases-- a listing of just the newer stuff

--By Category--this was the same with Adelphia, and breaks the movies out by category

--Collections--this used to have some great stuff like "Tarantino's movies" or other similar collections. Now it's pretty small, and it doesn't look like anything other than a small grouping of movies I don't recognize (maybe a director? a genre?)...who knows. It's all free stuff though

--Free Extras-- stuff like "the making of...."

--Free Movies-- a pretty large collection of stuff which is also now running or which recently ran on HBO, SHO, etc. as well as some classic stuff

--Just In-- a few pay movies, all $3.95 each

--Widescreen Dolby--same as "Just In" but obvioiusly in 16:9 with Dolby sound

--Here! TV-- three movies I've never heard of before. I guess this is the "straight to video" channel. Yup, all three at $3.95 each.

Music: This is the next menu selection after Movies--

Here you get two sub-menus, "AOL Music" and "GAC" .

--AOL has a bunch of subcategories: Artist Spotlight, Exclusives, Genre, etc. Genre also has many different sub-subcateogories, e.g., Jazz, Latin, etc. All of this stuff is free.

--GAC appears to be all country music. Like AOL Music, many different subcategories.

Note: These music selections appear to be new, and obviously related to the connection between TWC and AOL (AOL, the ship which sank Time-Warner corporate fleet). The channels are in addition to those which appear in the "400's" in the basic cable lineup of various and sundry audio only music channels.

Next major menu category is "Premium".

In Premium, if you subscribe to the various premium packages, e.g., SHO,HBO, Cinemax, and Starz, you';ll get their premium programming, including all of SHO and HBO series, specials, etc.

The new addition to Premium in the TWC lineup which I never noticed before in Adelphia, is "Howard TV" which seems to be a bunch of stuff related to the Howard Stern show which is now broadcast on Sirius. Whoohoo. For those of you who care. You need to evidently subscribe to a separate "Howard" package, because even with my "Ultimate" Adelphia subscription, I can't receive this content, and ge tthe BSOD message that I need to subscribe to it in order to view it.

The next major menu category is basically junk, called "Sports & Fitness" which has a lot of short-segment shows on exercising (under "Exercise TV"), as well as old shows from "Golf Channel", "Speed Channel", and something called "Sportskool" which isn't "sports cool" but which seems instead to be short for "Sport School" specifically shows about sports medicine...now that I would watch...with shows like "Ankle/Foot Pain L2"...Really, I would watch that stuff. All free.

The next major menu category is "TV Guide Spot," and believe it or not, they have some of the better free on-demand previews like "Chappelle Block Party" or Syriana trailers. For those with short attention spans, this is your channel. You'll also find "TV Guide Channel" which instead of 4-minute segments, has 8-minute spots (for those with slightly less ADHD). Finally, there's a subcategory called "Watch This!". It actually is a command, with the exclamation point and all....so I guess I'll watch it!!! Again, free junk.

The next major menu category is "TV Picks" which has a ton of television episodes, arranged by category and subcategory, which is just too long to explain here. Many, many submenus and selections, all of which appear to be free.

The next major category is "Cutting Edge" which is where you'll find "Adult Swim", "Anime Network" and "Ripe TV"....all good stuff, same stuff offerered on Adelphia. TWC had better not change this!!!

The next on-demand major menu category is "Lifestyle" which features old "HGTV" episodes, and old "Food Network Episodes" Free.

Finally, there's "My Rentals" which is exactly what it says. Anything you've selected shows up here.

And that's it for channel lineups, at least with premium-type stuff. The rest of the lineup appears to be identical to that formerly on Adelphia.

Finally, I've never tried to "off-load" any shows that I have stored on my Moxie's. I was told it was not possible to do with the Moto boxes, so I never actually tried. I guess it's worth trying to hook up a firewire or USB to see if the content can actually get out of the boxes.....

jegesq

08-07-06, 01:30 PM

BTW, in the 1/2 or so it took me to write the above post, Channel 928 is now working again.

index

08-07-06, 01:37 PM

seems like TWC is using SA boxes
http://www.timewarnercable.com/socal/products/hddvr.html?menu=DigitalCable

joe221

08-07-06, 02:11 PM

seems like TWC is using SA boxes
http://www.timewarnercable.com/socal/products/hddvr.html?menu=DigitalCable

That's what I thought too. I was surprised when the installer told me different Moto boxes. Remember this is just info from the street. We'll know it when they bring the first one and one of us posts! :D

markt170

08-07-06, 02:53 PM

I'm a happy Moxi user in Encino, and now with TNT-HD for basketball, I've got all the HD channels I need. I'm in no hurry for the switch to the SA box -- that is, unless you people who are eager to switch tell us that there's some great new feature about it (other than the grid guide). I find it hard to believe that this switch will be accomplished within a year. Joe, the next time you stalk a tech in the parking lot, see if he knows anything about the time frame. What I dread is having to reprogram my URC remote and the dozens of macros I put in. And then there's the question of whether the SA codes are in the URC or whether, like the Moxi, I have to mail the remote back to URC to have them put in the code.

joe221

08-07-06, 03:18 PM

evilninjam0nky

08-07-06, 05:28 PM

Here's all I find; no specifics:

If you click the Digital Cable link under Our Products, scroll down and you'll see Online Demo: Control live TV, record your favorite shows, and watch whatever you want, whenever you want. Then click the Take A Look link where you find the interactive demo for their Scientific Atlanta DVR.

I was saying I really hope this is not what they plan on replacing our Moxi's with.

jaywatts

08-08-06, 09:37 AM

Any news of Charter switching out the Moxi's in any other areas such as northern Michigan? Mine has actually worked pretty good for the past year or so of having it. But paying to beta test a device with such a small amount of storage is more than a joke. I haven't had any problems with the more serious bugs lately but I guess I'm one of the lucky ones. And my VOD works pretty good with the Moxi too! Have you ever been watching a program and have paused it for a couple decent amounts of time...Then you would ff through a commercial, it would cut to live tv and you would lose your buffered video. Now that is a stupid joke. I'm glad I haven't experienced that in a while. Things are actually going really good with the Moxi(crosses fingers) as of late.

splinke

08-08-06, 12:09 PM

It seems to me that Digeo is not going to develop any more hardware but focus on software GUI as described in the following...
I don't quite understand this. First, I thought the FCC rule just meant that cable companies had to offer a standardized way to descramble their signals (i.e., CableCard compatibility for general consumer electronics devices), not that they had to stop offering their own set-top boxes. The current Moxi's have "blanks" in the back for some sort of card, perhaps for future addition of this type of functionality. Second, the alleged message seems to address only the multi-room versions of the Moxi (9022's), and it only mentions the first generation versions (or later revisions of the first generation). What about the second generation units that Samsung is supposedly producing? Finally, while I think Digeo designs hardware prototypes, I don't think they manufacture them, so I don't understand why they would "mothball" an entire line, unless it was referencing only prototypes.

splinke

08-08-06, 12:11 PM

Any news of Charter switching out the Moxi's in any other areas such as northern Michigan?...
I think the discussion of dropping Moxi's is currently restricted to Adelphia systems based on the change in ownership to Time-Warner.

waharris007

08-09-06, 01:34 PM

I've searched but can't find this answered...

Is it possible to use the IR blaster on my ReplayTV so it can control the Moto bmc9012 Moxi DVR? Is anyone doing this? Anyone know the codes?

PowZoom!

08-09-06, 06:02 PM

I don't quite understand this. First, I thought the FCC rule just meant that cable companies had to offer a standardized way to descramble their signals (i.e., CableCard compatibility for general consumer electronics devices), not that they had to stop offering their own set-top boxes. The email (if authentic) is internal. Not sure we're expected to even see it, much less understand it.

As for the FCC rule, here's what Leslie Ellis said about the FCC rule in a recent column in Multichannel News: It stipulates that by next July, multichannel video providers — that means telcos, too, so watch for exemption requests — can no longer deploy digital boxes with embedded security. Translation: boxes where descrambling is built into the box. That means pretty much every currently manufactured digital set top and cable DVR box available today will be ineligible for deployment next July. (Don't panic: we're talking about new deployments. The boxes already in our homes are grandmothered in.).

By next July, cable companies and telcos will only be able to offer boxes where the descrambling technology is separate--either on a plug in card, or on some downloadable software scheme. The idea is to level the playing field for consumer electronics companies to compete with set top box makers.

This isn't like an auto model year change, where last year's cars can still be sold at a discount. This is like a new import that just doesn't meet emission requirements.

Managing this kind of product transition will be a major headache for all the players--manufacturers, cable companies, and customers. Nobody wants to be stuck with a warehouse full of products that are not legally deployable. Your government in action.

splinke

08-09-06, 06:45 PM

I've searched but can't find this answered...

Is it possible to use the IR blaster on my ReplayTV so it can control the Moto bmc9012 Moxi DVR? Is anyone doing this? Anyone know the codes?
I don't think this is possible due to the unique infrared protocol used by the Moxi. Only a subset of universal remotes work with it, and I doubt a ReplayTV would have a code that works.

splinke

08-09-06, 07:21 PM

...By next July, cable companies and telcos will only be able to offer boxes where the descrambling technology is separate--either on a plug in card, or on some downloadable software scheme. The idea is to level the playing field for consumer electronics companies to compete with set top box makers...
My lack of understanding was based on two separate topics:

(1) Specifically for the Moxi, I think implications were made that there would be no more new hardware produced. I guess the post above indicating that Samsung will not be developing the second-generation Moxi confirms that. Well, at least it confirms that this will go to other companies, if at all.

(2) With regard to the FCC ruling, it is confusing that the cable TV company devices would have to change. I can understand the FCC requiring the cable company to use a standardized encryption technology that would allow consumers to purchase third-party hardware to do the same functions with the use of a CableCard (or whatever). I can choose to use the digital cable tuner built into my TV (or other third-party set-top-box) coupled with a CableCard leased for a fee from my cable TV company for decryption. Alternatively, I can choose to lease a set-top-box from my cable company at larger fee than just the CableCard. What difference does it make whether the cable company's set-top-box does the decryption with the same CableCard technology or through software vs. doing it through hardware? I realize I must be missing something here.

PowZoom!

08-09-06, 10:42 PM

What difference does it make whether the cable company's set-top-box does the decryption with the same CableCard technology or through software vs. doing it through hardware? I realize I must be missing something here.This is one of the mysteries of the universe. The consumer electronics industry and the cable industry have been battling this out with the FCC for years. From press reports it is very hard to comprehend how any of this serves the customer well. There are many moving parts and pieces.

It's been a long and bitter fight that goes back ten years--and still hasn't taken effect.

It all goes back to section 304 of the Telecommunications Act of 1996. According to a doc on the FCC site:
Congress directed the Commission to create rules that would allow consumers to obtain "navigation devices" -- meaning the set top boxes, remote control units and other equipment -- from commercial sources other than the service provider. This order will benefit consumers and further the Commission's goal of providing competition in the telecommunications marketplace by creating a major market for consumers to own equipment used to access video programming and other services in their homes."

FCC issued its ruling on this in 1998. The way they chose to implement the intent of congress was to order that, "Multichannel video programming distributors must separate out security functions from non-security functions by July 1, 2000." That's not a typo. This was supposed to happen in 2000. Now it's supposed to happen in 2007. Will it happen? Stay tuned.

Petitions have been flying back and forth ever since, delays, extensions, etc. and, in the meantime, the technology keeps advancing.

The reality, politics, and business interests are way over my head.

PowZoom!

08-09-06, 10:50 PM

BTW, Michael Powell dissented from the original FCC ruling. He saw things petty much the way Splinke imagines them. I think Powell has proven to be very insightful. We're seeing all of his concerns play out now in decisions to "mothball" certain designs. Here's what Powell said back in 1998:

Although I support most aspects of this decision on reconsideration of our Report and Order on Commercial Availability of Navigational Devices, I dissent from Section B of this decision. I continue to disagree with the assumption that this agency must prevent multichannel video providers (MVPDs) from offering set-top boxes that integrate security with other functions in a set-top box (as opposed to a separable "point of deployment" or "POD" element) in order to "assure commercial availability" of set-top boxes.

As I explained in my dissent to the Report and Order, I do not find this level of market engineering necessary to fulfill the goal of Section 629 nor do I find it to be sound public policy. I will not repeat the discussion in my prior statement, but only note the following:

Section 629 did not direct the FCC to incent consumers to go out to buy set-top boxes. The mission here was to make sure that boxes were available and that consumers had a choice. We accomplished that objective by ensuring that manufacturers have the ability to produce boxes that can be easily used with the video system, much as phones can easily be used with the existing network. It goes well beyond the statutory objective to decide that government's role is not merely to assure availability but also success for manufacturers and retailers.

The decision to prohibit integrated boxes may deter innovation. The record of this proceeding shows that potential competitors to incumbent cable providers have been developing integrated boxes with unique functionalities as a way of competing. It is contrary to Section 629 and to good public policy to inhibit this development.

It is also contrary to good public policy to remove from the market one potentially cost-effective choice for consumers. It would be more practical to allow operators to deploy integrated boxes that may well be less costly and provide greater security for the system. The benefits of allowing operators to use such equipment would redound to consumers, giving them more equipment options at potentially lower prices.

Finally, I note that the ban is likely to skew present business decisions of operators about when they should buy new set-top boxes, how many they should buy and what plans they should make for deploying digital technology. MVPDs, particularly smaller systems and other non-exempt operators such as wireless cable operators, will be forced to make these decisions so as to avoid the potential for stranded investment, not on the basis of what might be best for their customers. I see no reason to put these operators in such an untenable position.

For all these reasons, I respectfully dissent from this portion of the decision.

BTW: the POD that Powell refers to is what evolved into CableCARD.

splinke

08-10-06, 01:18 AM

BTW, Michael Powell dissented from the original FCC ruling...
Thanks, PowZoom. I guess that helps make sense of why things don't make a lot of sense--they don't. :)

dagware

08-10-06, 10:41 AM

Thanks, PowZoom. I guess that helps make sense of why things don't make a lot of sense--they don't. :)
I'm soooo confused! :confused: .......... :D

-Dan

Cronk+

08-10-06, 05:47 PM

Just had the TWC (Adelphia) guy at my house on Monday to install my 2nd Moxi box. A friend advised me to grab another before TWC stops issuing them. The technician seemed pretty knowledgable about what was taking place with TWC in my area (Palmdale/Lancaster in SoCal).
According to the tech, TWC will be issuing DVRs with built in DVD players sometime in late October instead of Moxi boxes. He wasn't sure if it would be a HD DVR or not. However, yesterday I got a mailer from TWC that showed a big pic of the SA 8000 as what they will be using for DVRs. So I don't know who to believe?!?
I was assured by the tech that I could still use my Moxi with no problem, but if it broke or needed to be replaced in the future, I would be forced to switch to whatever it is that they will be disbursing.
I REALLY like my Moxi box, as it is as close to my old Tivo as I could get. Other than it being slow in the menus, it has been a great DVR. BUT, will I still get firmware updates if TWC doesn't carry Moxi anymore???

gullytwin

08-13-06, 09:25 AM

primetimeguy

08-13-06, 09:58 AM

Any quick ideas why my Moxi cannot seem to broadcast two channels (ESPN & ESPN2) consistently? The image on these two freezes, disappears, pixellates, stops, and starts. The channels come in fine on the other (non-Moxi) tvs in the house. I don't see the problem on other channels on the Moxi box, either.

I have tried resetting the box, but the problem is consistent for the last two days. Any quick fix or settings to look at?

If your other TVs are getting the signal from the cable company, just not using a Moxi, then the problem is your signal or Moxi. If this isn't the case it is a cable company problem so give them a call. I've had this occur, put in a call and an hour later it was fixed.

If you determine it is signal or Moxi related then verify you have a good strong signal. If you are on the low end some channels may be affected more than others. It could also be a Moxi tuner issue as both tuners to do not behave quite the same and the channel could work great on one tuner and have problems on the other. If this is the case the problem would be more day to day and not consistent assuming you do regular recording.

If you have a powered amp for your cable in the house that can cause issues as well.

joe221

08-13-06, 11:48 AM

gullytwin

08-13-06, 12:04 PM

Another troubleshooting idea is to say where you live and see if others in your area are having simmilar problems.Thanks, Joe. I live in Onalaska (La Crosse), Wisconsin.

SirJW

08-13-06, 03:32 PM

MOXI boxes are inconsitant and you may need a new one....

slim79

08-13-06, 05:17 PM

PowZoom!

08-13-06, 06:04 PM

slim79: that was mighty impressive

jasonvr

08-13-06, 06:53 PM

slim79: that was mighty impressive

I'll second that! Where do I get your brand of magic ball? :)

bartchilders

08-13-06, 07:26 PM

I don't understand why Digeo has to get out of the HW biz. But then there is so much our gov't does that I don't understand.

I had a SA HD DVR from TWC when I lived in KC, it was fine. Now that I live in STL and am a Charter subscriber I don't have any complaints about the MOXI *except* the ridiculously small HD. Is there any news regarding the sw update that will enable an external HD?

gullytwin

08-13-06, 08:22 PM

Ingress...these two channels are transmitted in the same QAM at the same frequency, which happens to be located at about the same frequency as analog PBS and HD PBS in your area. It could be loose connectors poorly sheilded cable or damaged cable low signal also increases the likely hood of the over the air interference causing a problem. Other channels at that frequency include the weather channel and WB. you may notice that these channels are experiencing the same problem at the same time.I'll watch for that, thanks. In the meantime, I called a CHarter CSR, had to spend 20 minutes with the computer voice walking me through a reset beforehand. The CSR told me first there was an outage in my are, then recanted when I pressed her for specifics. She then had me unplug and replug the Moxi, which seems to have worked, at least for the day.

Hmm...

hfthomp

08-14-06, 01:44 PM

Gullytwin....man, I know all to well about your experience with Charter CSR. It seems to me like Charter has programmed their oversea's support to tell you that there is an outage in your area. Everytime I call them with an issue, this is what they tell me. What a joke.

Saluki

08-14-06, 02:40 PM

tech48

08-14-06, 07:39 PM

I am looking to purchase a Moxi Media Center for a Scientific Atlanta network. I believe the model is MP-12... I have relatives in Cali that are interested in this unit and I wanted to surprise them with one as a gift. Their cable company...Charter??...will not sell me a unit, according to them they only lease equipment. I looked all over the internet but only found the Motorola units for sale. According to my relatives' neighbors they can not use a the BCM9012 model. Is it really impossible to purchase one of these SA units?? Anyone know where I can get one? Thanks!

JoePerches

08-14-06, 08:17 PM

the box does not show any programming info, I can not record, etc.
Does this just sound like my box has gone bad?

No. The same thing just happened to me in Santa Monica. The last Electronic Program Guide update was August 1 (coincidentally, the date of the TW transition).

You probably need to access the On-Screen Diagnostics menu and set a trigger to update the program guide. I did and it worked. Oddly, calling the TW customer support number did not help, though the technicians were friendly enough. Their attempts to reset the EPL were fruitless.

google "moxi faq", then search in the first link for trouble shooting. I'd post the URL, but the forum software won't let me.

slim79

08-14-06, 08:40 PM

I'll watch for that, thanks. In the meantime, I called a CHarter CSR, had to spend 20 minutes with the computer voice walking me through a reset beforehand. The CSR told me first there was an outage in my are, then recanted when I pressed her for specifics. She then had me unplug and replug the Moxi, which seems to have worked, at least for the day.

Hmm...

If you have ever had an antenna for tv you know you don't always get the same reception and in affect if this interfering signal is causing the problem, on a day where you would get good over the air reception you would see more of a problem with this interference over cable. Also even the movement of poorly sheilded cable could affect the amount of over the air signal it picks up.
One thing to definitely avoid is the type of cable you often get with a VCR that just pushes on. These have very little sheilding and make a poor connection...of course they do just slide right on though:-)

slim79

08-14-06, 08:47 PM

As of last night my Moxi is having serious issues. All of my channels are working but the box does not show any programming info, I can not record, etc. I posted in my local HDTV thread (St. Louis) but no one else has indicated they are having a problem. I tried a restart & a hard reboot but neither helped.

I have not bothered to call Charter yet figuring I would get the usual "duhhh". Does this just sound like my box has gone bad?

The moxi receives the guide though the built in cable modem and it loads nearly two weeks of data. your problem may indicate that the modem has not established a connection for nearly two weeks. normally this would be updated on a daily basis.

Saluki

08-14-06, 09:58 PM

The moxi receives the guide though the built in cable modem and it loads nearly two weeks of data. your problem may indicate that the modem has not established a connection for nearly two weeks. normally this would be updated on a daily basis.

I have accessed the Diagnostics menu & its says that programming was last updated on 8/1. I am using the SPL Moxi FAQ site & believe I have a signal strength problem.
I have been having some internet dropouts lately with my Charter service & they have indicated over the phone that my power readings are out of whack.

Here are the readings from my Moxi menu:

Downstream:
Freq: 735 mhz
Power: -0.5 dBmV
Signal/Noise: 36.0 dB

Upstream:
Freq: 23mhz
Power: 21.0 dBmV

My DOCSIS IP address also indicates a problem per the FAQ page:
169.0.0.1

This is all Greek to me but I would like to see if I can get a handle on this without the need for taking off work for a service call.

I do have a Radio Shack splitter/amp in the line that I have used for years (75 ohm bi-directional, gain of up to 24dB).

Should I try unplugging the amp & just using it as a splitter? The gain is also variable on the amp, maybe I should dial it down to it's lowest setting? Any thoughts would be greatly appreciated as electronics is not my strength!

Saluki

08-14-06, 10:38 PM

I went ahead & dialed down the gain all the way on my splitter/amp. I re-booted the Moxi & here are the new readings:

Status Value: 5 Up Synchronized

Downstream:
Freq: 735 mhz
Power: -1.6 dBmV
Signal/Noise: 37.1 dB

Upstream:
Freq: 23mhz
Power: 39.0 dBmV

I am still showing the DOCSIS IP address of 169.0.0.1 & unable to trigger the updated programming.

Rampage522

08-15-06, 02:46 PM

You may need to verify that your Moxi is still provisioned with your cable provider. Get the MAC address off the diagnostic menus or the back of the Moxi, call in and have them check the address in their database against what you have. If it's not provisioned, you won't get updates.

I was working fine for about 7 months when my Moxi was mysteriously de-provisioned. A quick call to their support fixed the problem instantly, and the updated programming guides began downloading without any further action from me.

Saluki

08-15-06, 03:27 PM

rsa supra

08-15-06, 03:49 PM

My Moxi stopped working over 2 weeks ago. It no longer outputs the right frequency through the DVI (to HMDI) port. Adelphia came out several times, before they realized that it was a software problem when several other people started calling with the same problem. (It also won't work through S-video)

Last week they brought out a "new generation" box and it still didn't solve the problem. As of right now, Adelphia is being very responsive, but they have their hands tied by MOxi.... They are having bi-weekly conference calls with Moxi and they are trying to fix the problem. :rolleyes:

And we are running up the Blockbuster rental charges.... probably should re-join Netflix.

Anyone else having this problem?

PS: I have Pioneer Elite Pro-810HD.

slim79

08-15-06, 07:22 PM

I just called Charter & they say that my Moxi is "offline" & will require a service call. They said they have my MAC address on file. Is there something I can do to get back online before the service call a week from Saturday?

It is possible that the return amplification may be failing in your amp or maybe some type of noise is interfering with the return path. do you have a cable modem for internet...and if so is that working off the amp?

Saluki

08-15-06, 07:57 PM

It is possible that the return amplification may be failing in your amp or maybe some type of noise is interfering with the return path. do you have a cable modem for internet...and if so is that working off the amp?

Yes, I have a cable modem that is working off the amp also. As I mentioned earlier, I have been having problems with the internet dropping service also. For some reason, when I move the amplifier around a bit, the cable modem comes back online. All of the connections are tight.

Is there anything I can try to get the Moxi back online?

primetimeguy

08-15-06, 08:44 PM

Yes, I have a cable modem that is working off the amp also. As I mentioned earlier, I have been having problems with the internet dropping service also. For some reason, when I move the amplifier around a bit, the cable modem comes back online. All of the connections are tight.

Is there anything I can try to get the Moxi back online?

Have you tried removing the amp. I had an amp for 8+ months with no issues. Then I started having some breakups on a couple channels, took out the amp and haven't had a problem since. Every tech that has come to my place says they create nothing but problems for them and the wanted me to remove. I resisted until this last time. But I still have plenty of signal.

Saluki

08-16-06, 12:05 AM

I have spent the last hour jockeying my connections around. I figured out how to check my cable modem upstream & downstream levels online & have checked the Moxi levels via the Diagnostics Menu. All of the settings are reading per specs.

My problem still seems to be that my DOCSIS IP address is 169.0.0.1 & I am unable to trigger a programming update. Is there anything I can do to fix this without waiting for the tech? Is inserting the proper IP address the first step in getting this resolved? If so, is this something Charter can do remotely?

My man Splinke, are you around?

Corrib

08-16-06, 07:15 PM

I've had a Moxi box for about a month and everything has been fine until a few days ago when the sound stopped working with the optical output.

I'm running the output to a piece of #$# Onkyo Integra reciever.

I thought it could be the reciever instead of the box, but the reciever works fine with the optical output from my DVD player.

Any thoughts?

Mad Mac

08-16-06, 08:49 PM

Some info from Time Warner, in response to a question I asked via their Adelphia "transition" site:

Q: Several reports have suggested that you will no longer offer the
"Moxi" DVR presently offered by Adelphia. Can you clarify?

A: Thats correct, the Moxi DVR is not compatible with our system. You will
be notified by mail when the new DVRs become available.

As ever, read into that what you will.

fareal

08-16-06, 09:55 PM

I'm in a former Adelphia area (San Gabriel Valley) and getting TWC installed tomorrow. We'll see which HD-DVR they bring.

1000MPH

08-17-06, 04:54 AM

fareal

08-17-06, 05:46 PM

I'm in a former Adelphia area (San Gabriel Valley) and getting TWC installed tomorrow. We'll see which HD-DVR they bring.

They installed the Motorola Moxi BMC90xx

It's not bad so far. Coming from an 80gb DirecTivo.

jaywatts

08-18-06, 09:32 AM

Has anyone else picked up on this huge story?
http://news.yahoo.com/s/nm/20060818/tv_nm/echostar_dc
A judge has pretty much ruled that dishnetwork must disable a large majority of it's dvr's due to patent infringements over the Tivo brand. This is pretty crazy. I just wonder what equipment this does and doesn't cover but this sounds pretty bad for dish.

joe221

08-18-06, 12:07 PM

Saluki

08-19-06, 12:38 PM

slim79

08-19-06, 05:46 PM

Finally, success!!!

My Moxi is up & running properly again. I got rid of the old amp/splitter that I had & replaced it with a good 4-way splitter (to internet modem, Charter phone modem & 2 TV's). I was able to reacquire my IP address & then reload the programming guide.

My only concern is that the Moxi upstream power is now reading 61 via the diagnostics menu (higher than the specs on Splinke's site) but the PQ looks great. Hopefully, this won't cause any issues (crossing my fingers...).

if it is at 61 off a 4-way split it sounds like something is wrong. either the level is not correct at the tap outside or there is a problem between there and the moxi. 61 would be the theoretical maximum output for the upstream and it is possible it will not maintain a consistent connection but good luck.

beatnikguy

08-20-06, 02:11 AM

I have 2 tv shows that I'm trying to get onto a VHS from the Moxi. How the hell do I do it? I used to be able to use the coax or S-video but now they seem disabled.

I only have S-video or composite inputs on the vhs so I'm not sure how to proceed. I know going from component to S-video requires a fancy signal converter so I tried a DVI to S-video cable that I bought for outputting my computer to a TV. Apparently it was dual link so I got a dual to single link adapter and after all that still no dice.

This is so much easier on a tivo. Is this going to be a problem on the SA8000 model we're supposed to be getting here in Socal? I want to get these shows off the Moxi so I can get a new box, the one I have pixillates and freezes every 5 minutes.

SPDICKEY

08-21-06, 03:56 PM

I have 2 tv shows that I'm trying to get onto a VHS from the Moxi. How the **** do I do it? I used to be able to use the coax or S-video but now they seem disabled.

You can record to a DVD or VHS machine via the S-video or coax output any SD recording from the Moxi. You cannot record HD material via the S-Video or coax since they cannot output HD material. You did not indicate if the programs you wanted to copy were SD or HD.

Just hook up the s-Video and audio cables, or the coax output to your VHS.

I am assuming you are using either the HDMI or component outputs to your HD TV set.

beatnikguy

08-21-06, 08:19 PM

I did try this and it used to work but now the ports seems disabled. The content is SD ( just a few shows from the now defunct TRIOTV channel) I have the 480i box checked in the HDTV setup and I'm still not getting anything.

You can record to a DVD or VHS machine via the S-video or coax output any SD recording from the Moxi. You cannot record HD material via the S-Video or coax since they cannot output HD material. You did not indicate if the programs you wanted to copy were SD or HD.

Just hook up the s-Video and audio cables, or the coax output to your VHS.

I am assuming you are using either the HDMI or component outputs to your HD TV set.

csluke

08-21-06, 09:43 PM

fareal

08-22-06, 12:02 AM

I've had the Moxi BMC9012 from TWC/Adelphia for a few days now and so far I've noticed that it hasn't recorded two shows that are set for Series - First Run - Keep til space needed - Episode limit 3.. not sure if its just coincidence that they were HD, but they were. Both were also the first time that particular show was supposed to be recored on this particular Moxi with plenty of recording capacity left. Last Thursday's Big Brother and today's Prison Break. I went to "Canceled & Deleted" and both were marked as "not recorded (error)". Anyone have any idea why?

bigkid123

08-22-06, 09:59 AM

csluke,

I have seen this on my Philips Plasma. I'm not sure if it is the Moxi or not. It comes and goes. I do mostly notice it on Digital TV though, I've never seen it on any of the HD channels.

phatty

08-22-06, 10:26 AM

csluke

08-22-06, 01:26 PM

Thanks Phatty!

I'll give that a try.

csluke

splinke

08-23-06, 04:00 PM

I have 2 tv shows that I'm trying to get onto a VHS from the Moxi. How the hell do I do it? I used to be able to use the coax or S-video but now they seem disabled...
Make sure that you do not have a DVI cable hooked up, as that disables all of the analog outputs. You may want to reboot after disconnecting the cable. See the "Archiving programs from the Moxi to an external recording device" topic in the FAQ for more information.

splinke

08-23-06, 04:14 PM

...My only concern is that the Moxi upstream power is now reading 61 via the diagnostics menu (higher than the specs on Splinke's site) but the PQ looks great. Hopefully, this won't cause any issues (crossing my fingers...).
Glad to hear you got it working. It seems best to avoid the use of signal amplifiers, particularly with the wider range of frequencies and two-way communications required by equipment like cable modems and Moxi's. You might want to try temporarily removing the 4-way splitter and just installing a coupler between the incoming cable and the cable going to your Moxi. If the upstream power reading drops to something reasonable, then there may be a problem with the split. If not, then you might want to have a cable technician test things. I would assume that interruptions in the upstream signal will cause long-term problems.

Saluki

08-23-06, 04:33 PM

splinke-

Thanks for the suggestion. I will try that & see what my new readings are.

beatnikguy

08-23-06, 06:31 PM

is the performance of the SA8000 better than the moxi? I'm in Socal and have had nothing but problems with the moxi. Freezing, tiling, audio/picture drop etc etc..

Are the SA units available from Time Warner in socal? I don't want to setup a service call jsut yet if they're just going to bring out another moxi.

Also what is the drive space on the SA8000?

primetimeguy

08-23-06, 10:58 PM

is the performance of the SA8000 better than the moxi? I'm in Socal and have had nothing but problems with the moxi. Freezing, tiling, audio/picture drop etc etc..

All of these sound like symptoms for too low of signal. Have you verified your signal level?

slim79

08-24-06, 08:55 PM

Maybe someone can help me here?

I have an LCD TV connected via Component to my Moxi.

I some SD channels I occasionally get a faint vertical line towards the middle of the screen. It shows up as a different color (blue, red, purple) depending on what color the picture is at the time.

Has anyone else seen this, and if so, is it a Moxi issue?

Thanks!

sounds like a case of the "moxi measles". resetting should clear it for some amount of time. i beleive it is a hardware problem with certain boxes.

from splinke's faq

Vertical red or blue line

Originally, MoxiGuy referred to this problem as the "Moxi Measles" and said that it was a known problem that would be fixed in an intermediate version 3.2 update. More recently, he said that the Moxi Measles was a hardware issue that affected a subset of boxes that have all been replaced. In any event, some users report that the colored lines occur on digital channels, particularly VOD channels. Other users report that they occur on most SD channels, and only when they are upconverted by the Moxi to an HD resolution. Still other users report that they also happen when SD channels are output at their native 480i resolution.

beatnikguy

08-24-06, 10:42 PM

All of these sound like symptoms for too low of signal. Have you verified your signal level?

I heard these were all signs of too high a signal. I have it split and on an attenuator to lower the signal and initially it helped. Otherwise, the problems I listed were either worse or I'd have no signal altogether. If I put the coax straight into the box I only get SD and all the HD channels are not viewable.

primetimeguy

08-25-06, 08:16 AM

I heard these were all signs of too high a signal. I have it split and on an attenuator to lower the signal and initially it helped. Otherwise, the problems I listed were either worse or I'd have no signal altogether. If I put the coax straight into the box I only get SD and all the HD channels are not viewable.

Could be either, too high or too low. Either way it looks like you may need to call your cable company and have them check your signal and/or replace your box. And remove the attenuator if you can depending on what the cable company does.

dagware

08-25-06, 03:37 PM

Could be either, too high or too low. Either way it looks like you may need to call your cable company and have them check your signal and/or replace your box. And remove the attenuator if you can depending on what the cable company does.
I agree -- call the cable company and have them come out and check the signal levels. It worked for me...

-Dan

RichGuy

08-27-06, 03:43 PM

__________________
Click here ->SPL Moxi FAQ<- for a comprehensive guide to Moxi DVRs.

Splinke I hope Adelphia's change to Time Warner has not lost your great Moxi FAQ site. Hope it's just temporary and will be back up again soon.

Mad Mac

08-27-06, 04:25 PM

Splinke I hope Adelphia's change to Time Warner has not lost your great Moxi FAQ site. Hope it's just temporary and will be back up again soon.

It's back already. Apparently, there was a non merger-related problem with the servers.

Fuzzeh

08-28-06, 01:45 AM

Love my Moxi, one thing is really bugging me though. I just got a brand new Moxi Box, one with a DVD player built into it ,BMC0922D, and was wondering..

1) When I switch channels, including from a HD to a SD signal and SD to SD and HD to HD, my screen turns to snow for a short time eg 5 secs. Also, this happens when I fast forward my recordings. My cousin who is hooked up through dvi is also experiencing this same problem.

2) Will I get a PQ upgrade if I switch from a DVI-I cord to a DVI-D?

Thx in advance.

ratin

08-28-06, 04:30 AM

If the MOXI only has a 80 gig HD, autometically deletes my recorded stuff without warning me, the recorded media is non-transferable, the USB, IEEE1394, Ethernet is just for show and useless to me- why am I paying 12+ dollar each month to Adelphia for it- it sounds like a huge rip off. The remote response to this thing is horriblly slow and counter-intuitive, totally goofs up after a few press at your pace cause it has to think hard before executing the commands for you, and every thing has to be double confirmed-may be its designers thought of the couch potatoes that have a lot of time to play with the remote. The other annoying and silly thing it does is when I press the moxi button, it shakes my sound system with a horribly loud audio clip, like my neighbors have to be known that I got a Moxi. I would have to say a low end system put together with a high price tag.

1000MPH

08-28-06, 04:52 AM

My favorite flaw/feature is when you hit info on an already recorded program it'll give you the option to "view upcoming" showings. But if you surf to a program already in progress, and you want to record the complete pgm next time it airs "view upcoming" ain't on the menu.
...and another thing, I only have 3 movies currently recorded, tried to add one tonight and Moxi says I need to "make room"

$12? Mine's $18.61

hfthomp

08-28-06, 07:26 AM

The other annoying and silly thing it does is when I press the moxi button, it shakes my sound system with a horribly loud audio clip, like my neighbors have to be known that I got a Moxi. I would have to say a low end system put together with a high price tag.

You can turn that sound off in the settings.

bailorg

08-28-06, 10:46 AM

joe221

08-28-06, 11:29 AM

Use component cables instead of DVI. I also have the 5 second delay using DVI. On my TV, the component cables deliver an equally good picture without the transition delays of DVI.

I gave up on the DVI output too! Still slower than S--t. and now no MoxiGuy to kick around... :(

beatnikguy

08-28-06, 07:16 PM

Is Southern Cal TW still issuing Moxi's or have the already rolled out the SA8000?

Mad Mac

08-28-06, 08:51 PM

Is Southern Cal TW still issuing Moxi's or have the already rolled out the SA8000?

Well, someone in the San Gabriel Valley posted on here a couple of weeks ago that they had a Moxi installed on August 16th. However, this is what TWC told me recently when I asked them about this:

Q: Several reports have suggested that you will no longer offer the
"Moxi" DVR presently offered by Adelphia. Can you clarify?

A: Thats correct, the Moxi DVR is not compatible with our system. You will
be notified by mail when the new DVRs become available.

Apparently (and I hadn't realised this), it's not just a case of plugging in a different unit in the home. A particular cable system can only support one type of cable box and/or DVR - don't know what would be involved in converting a system, but it would presumably mean replacement of all DVRs/boxes. Whether it would be economic for TWC to convert, for example, Ventura County (which is all Motorola AFAIK) to SA for the benefit of having only one type of unit to deal with is questionable. It would also mean a massive co-ordinated "swapout" operation - remember, it's not just DVRs, but also digital boxes. Current school of thought is that TWC will go back to the Motorola 6400 series DVR units for ex-Adelphia Motorola areas.

marky2306

08-29-06, 10:32 AM

Well, someone in the San Gabriel Valley posted on here a couple of weeks ago that they had a Moxi installed on August 16th. However, this is what TWC told me recently when I asked them about this:

Q: Several reports have suggested that you will no longer offer the
"Moxi" DVR presently offered by Adelphia. Can you clarify?

A: Thats correct, the Moxi DVR is not compatible with our system. You will
be notified by mail when the new DVRs become available.

Apparently (and I hadn't realised this), it's not just a case of plugging in a different unit in the home. A particular cable system can only support one type of cable box and/or DVR - don't know what would be involved in converting a system, but it would presumably mean replacement of all DVRs/boxes. Whether it would be economic for TWC to convert, for example, Ventura County (which is all Motorola AFAIK) to SA for the benefit of having only one type of unit to deal with is questionable. It would also mean a massive co-ordinated "swapout" operation - remember, it's not just DVRs, but also digital boxes. Current school of thought is that TWC will go back to the Motorola 6400 series DVR units for ex-Adelphia Motorola areas.

They are probably going to get rid of the Moxi. However, TWC and SA were successful in doing an SA overlay onto a Motorola system a year ago. I believe it was the Houston system that they done this with.

Edit: Here is are articles about this overlay:

http://multichannel.com/article/CA489000.html

http://multichannel.com/article/CA452337.html

Mark

I'mSteve

08-29-06, 10:56 PM

Hi all.
I sure hope someone can/will help.
For the past 4 months, my moxi box has been getting slower in its responsiveness.
1- I'll be watching a recorded movie, or TV show, and suddenly it'll stop, and then become "jumpy" with spurts of audio, and pixelated video. A few times it's even rebooted itself, and still didn't resolve the issue.
2- today when I came home, I turned on the TV, to watch the evening news, and when I pressed the orange "moxi" button, all I got was the blue box, with the yellow "diamond" with the statement "one moment." This stayed up for 2 hours, and 30 minutes, until the service tech could reset the box, remotely.
I have in fact called the regional support center with no luck-- these guys must read out of a book, and that book only has stuff that never happens to me.
I even got the Digeo company web address, and emailed them. No response. Not even a "piss off, we don't care" or a "we got your email, and are directing it to someone who can actually help you." :confused: :eek:
This is as bad as having to work with Windows 95, and constantly getting the blue screen of death. :mad:
So, please, help. Charter gets $110.00 every month from me, and I do not want to lose all of the shows/movies I've got recorded. :(
Thanks.

Rawim

08-30-06, 12:21 AM

I know this problem has been posted before but I have never seen a solution.

You EPG stops updating and you can't trigger a new one. My last update was two weeks ago and now I have no program data, and manually triggering a an update does nothing.

Did anyone ever find a solution to this?

Thanks.

Fuzzeh

08-30-06, 03:14 AM

Anyone try cloning the factory HD to say a 300gig new HD and swap them? Or is that not possible.

splinke

08-30-06, 03:23 AM

...For the past 4 months, my moxi box has been getting slower in its responsiveness...
You can check your readings in the On-Screen Diagnostics menu, but your situation sounds serious enough to warrant a replacement box, which means you would lose any recorded programs you have. Check out the FAQ (link in my signature).

splinke

08-30-06, 03:26 AM

...You EPG stops updating and you can't trigger a new one. My last update was two weeks ago and now I have no program data, and manually triggering a an update does nothing...
This may be a connectivity/signal problem, or the cable modem inside the Moxi may have become de-provisioned. Check out the "Electronic program guide (EPG) has less than two weeks of data" topic in the FAQ.

splinke

08-30-06, 03:31 AM

Anyone try cloning the factory HD to say a 300gig new HD and swap them? Or is that not possible.
Several have posted messages saying they were going to try, but they have never been heard from again. Presumably they just failed, as opposed to being carted off to jail. From the FAQ:

Adding a larger internal hard drive

Most users are only renting the box from their cable company. It would certainly be a violation to modify it, and there is apparently something on/in the Moxi that could be used to detect whether it has been opened by the customer, although it is unlikely that it would be checked. More importantly, the hard drives are "locked" to the specific Moxi box in which they are installed. They cannot even be swapped with other Moxi hard drives. In addition, even if you managed to get another device to recognize the hard drive, it would not be able to recognize the content since it is Triple DES encoded. This is unlike some ReplayTV DVRs, in which end-users routinely install larger hard drives to increase recording capacity without affecting function and transfer content to their home computers. A few experienced individuals have tried to install larger internal hard drives but have been unsuccessful.

joe221

08-30-06, 11:25 AM

Anyone try cloning the factory HD to say a 300gig new HD and swap them? Or is that not possible.

Oh, the young are so cute! :rolleyes:

I'mSteve

08-30-06, 09:52 PM

Splinke,
Thanks for your responses.
I finally gave in and had a tech guy come out to look at it. That was all he did too.
Just look! Literally. He didn't pull out any tools, try to connect any electronic diagnostic devices to it, anything.
He did tell me that they would set up a diagnostics routine to keep an eye on my system to see if/when it happened again.
I do need to ask some questions at this point.
1- Not that I want to do so, but since these things are circuit boards, with standard electronics connections/interfaces, and a hard drive,

why can't the tech crew just take my existing hard drive, and swap it out with a new box? :confused: :rolleyes:

We do this all the time with our older computers, and newer, larger hdd's. I.e., I've replaced my old 6gb drive on my GW2K 2000 laptop with a newer toshiba 40gb drive. It took longer to change my oil last month. Admittedly it took all day to reinstall all of my software, and reconfigure everything the way I wanted it, but please... it wasn't that challenging. :rolleyes:
Ok, I get the "encoding lock" placed on drives-- it's not like I'm putting in a non-proprietary drive. It's just a matter of coding for a new chassis/circuit boards, etc...
2- the kid that I spoke with on the phone last night at Charter's regional support center-- Vancouver, Washington-- told me that my box's modem wasn't very responsive.
Why can't they just swap out the modem? I've changed more modems that I can count-- again, not a challenging task. :confused:
3- Since Computer service houses are requiring their tech's to become MCSE-MDSE, A+, N+, Novell, and Cisco certified, at what point are we going to begin requiring the phone center techs, and onsite techs to receive their A+, N+, Novell, Cisco, and MCSE cert's? :confused:
These are no longer just a "cable box." They now house computer modems, computer hard drives, and highly specialized software to accomplish very specific tasks. These are computer devices manufactured in micron-sized clean rooms, and then packaged in anti-static bags, and shipped to the assembly plants.
Last one for now
4- Does the "moxi-guy" still come around? I noticed his email listed in the FAQ's page you linked me to. Is he still as helpful as before?
THanks.
:D

jasonvr

08-30-06, 10:15 PM

4- Does the "moxi-guy" still come around? I noticed his email listed in the FAQ's page you linked me to. Is he still as helpful as before?
THanks.
:D

Sadly, MoxiGuy is no more. He left Digeo about a month ago I believe.

Mad Mac

08-30-06, 11:14 PM

Simple answer to Steve's questions 1-3:

These boxes are, so far as the cable company is concerned, probably not worth repairing. Give 'em a replacement box and move on. And as far as the certification issue goes, it's not going to happen. You're not going to get that level of education for what they are prepared to pay. Be thankful that you actually got a native English speaker when you called.

cracker696969

08-31-06, 02:38 PM

Gizmo_Gadgethead

08-31-06, 02:46 PM

cracker696969

08-31-06, 02:49 PM

what is the moxi remote code for universal remotes. in other words, I'm using a universal to control my moxi.

markt170

08-31-06, 04:03 PM

There isn't a remote code for Universal remotes. You need to send your remote to Universal, and they will program in the Moxi functions.

fareal

08-31-06, 04:06 PM

Or use a Harmony remote. Or learning remote.

tcfila

08-31-06, 07:39 PM

I have a Syntax Olevia tv. Is there anyway to program the moxi remote control the tv? I've searched but can't find anything.

mdriskell

08-31-06, 09:14 PM

I have a Syntax Olevia tv. Is there anyway to program the moxi remote control the tv? I've searched but can't find anything.

I just had to have charter send me their manual for programming the remote. It has some Syntax codes in it.

PM me with your email address and I will send it to you.

slim79

08-31-06, 11:11 PM

Just got a moxi, question about the remote. I have a reciever along with my TV. can i program the remote to power on the tv, but use the remotes volume buttons for the reciever only?

Basically, can i program two devices to the remote?

cant seem to get it to work. annoying, who the fvck designed this remote.
i beleive this was actually possible with some of the remotes in the limited capacity you describe. wether or not the remote was able to or not could be determined by wether the button on top for vod is labeled "VOD" or "On Demand" i don't seem to remember which is which and Im not sure but I think it was done by first entering the codes for the first device then repeating it again for the second I will have to check for the details.

slim79

08-31-06, 11:17 PM

I have a Syntax Olevia tv. Is there anyway to program the moxi remote control the tv? I've searched but can't find anything.

hold moxi+OK

press 9910

press mute

if muted press ok

or press up curser then mute and so on til it mutes then press ok to finish

Arcanthur

09-01-06, 01:49 AM

I've just signed up to these forums and stumbled upon Moxi, I didn't know of it's existance until browsing these forums, I've been "using" a Comcast Motorola DCT6412 with iGuide, and being a graphic designer, it makes me nausiated just using it. I can't stand the LOW resolution non AA text and horible overall design/layout. It's functional yes, but that's all it is.

When I saw the videos of Moxi in action I knew that's what I wanted, but seeing as how it arrived in 2004 and the website says that it's not available in Comcast markets, what are we Comcast users to do? I want a choice damnit!

Are there any plans at all to bring Moxi, or atleast a similar product to Comcast?

joe221

09-01-06, 02:27 AM

splinke

09-01-06, 11:53 AM

...Are there any plans at all to bring Moxi, or atleast a similar product to Comcast?
From the FAQ: "At one point, Comcast Cable supposedly committed to deploying 40,000 Motorola BMC's with initial testing in its Huntsville, AL system. However, they apparently started deploying the non-Moxi Motorola HDTV 6412 DVR in some systems, and they announced in March, 2005 that they plan to start offering TiVo-developed software on their DVRs starting in mid to late 2006. In January, 2006, Panasonic announced that they would be supplying 250,000 of their DVRs to Comcast with an option for up to 750,000 additional units. Due to the bankruptcy and sale of Adelphia, Comcast will be acquiring their Colorado Springs system, and Time-Warner will be acquiring their southern California systems. These systems currently use Moxi DVRs, so it will be interesting to see whether they are maintained by the new owners, and, if so, whether Moxi DVRs will expand to additional Comcast and/or Time-Warner systems."

mktgMaven

09-01-06, 01:59 PM

[ITVT] Interactive TV Today (http://blog.itvt.com/my_weblog/2006/08/itv_interview_m.html)

markt170

09-01-06, 03:12 PM

He sure likes that interface.

Justintime

09-01-06, 03:51 PM

I originally went with Moxi because it was the only option I could find out there that could get all my premium channels in HD, with a dual tuner DVR. I stuck with it because I knew that either Digeo would fix it, or TiVo would rescue me.

Well, people like me, who stuck with all the crap - poor performance, intermittent recordings, horrible interface, and random reboots - simply because it was the only thing out there that did dual tuner DVR on HD, our wait is about over, and it isn't Digeo to the rescue:

http://www.tivo.com/series3hdDvr.asp - rumors have it coming out 9/17.

You know what's funny? Before putting up with my Moxi, I could have never justified an $800 MSRP TiVo to the wife. Thanks to Moxi, I not only have the go ahead, but she's as excited as I am! My only regret is that I paid $20/month for my POS Moxi as long as I have.

This forum is great, and the FAQ is awesome, but I'm moving onto a proven brand ASAP.

Justin

Justin

TheGreatWent

09-03-06, 11:57 AM

[ITVT] Interactive TV Today (http://blog.itvt.com/my_weblog/2006/08/itv_interview_m.html)

From the article:
"Let me give you an example: you know that, since the Moxi box is an IP-connected device, we can track customers' usage of it--on an anonymous basis, of course. So we're connected to every single unit that's out in the marketplace, and the data is all collected through a portal that we've developed as part of the infrastructure of the product. From that portal, we get a lot of aggregated information about consumer habits and usage."

I don't recall giving them permission to track my usage when I signed up- "anonymous" or not. (Do you suppose it's as anonymous as AOL's search queries? Or less so?) I also have not seen any mention of this from my cable company. It's not their data to collect in the first place. Now if they want to give me the DVR for free each month in exchange, then maybe we can talk.

How can I opt out of this monitoring?

phatty

09-03-06, 07:17 PM

[ITVT] Interactive TV Today (http://blog.itvt.com/my_weblog/2006/08/itv_interview_m.html)

Could it be true????, that article makes mention of a firmware update allowing the addition of an external hard drive this fall!!!! I can only hope this firmware update released in fall means its already going through the testing stages now and may actually get deployed this fall. Sure would be good to have moxiguy around to give us a better time frame on this but I'm sure it will end up being spring 07 before we can add anything.

I recently got hdtv and this 80gb is quite the joke. For whatever reason Charter is not deploying any new boxes in my area so I am unable to upgrade to the larger size moxi box. I hope this guy isn't just giving me false hope, cuz I need some more storage space and fast.

-Phatty

joe221

09-03-06, 08:28 PM

Could it be true????, that article makes mention of a firmware update allowing the addition of an external hard drive this fall!!!! I can only hope this firmware update released in fall means its already going through the testing stages now and may actually get deployed this fall. Sure would be good to have moxiguy around to give us a better time frame on this but I'm sure it will end up being spring 07 before we can add anything.

I recently got hdtv and this 80gb is quite the joke. For whatever reason Charter is not deploying any new boxes in my area so I am unable to upgrade to the larger size moxi box. I hope this guy isn't just giving me false hope, cuz I need some more storage space and fast.

-Phatty

Fast is not the "four letter word" most Moxi users think of...
:D

jasonvr

09-04-06, 12:40 AM

mktgMaven

09-04-06, 01:02 AM

I have a Syntax Olevia tv. Is there anyway to program the moxi remote control the tv? I've searched but can't find anything.Instructions for Using and Programming the Moxi Remote (pdf) (http://www.digeo.com/assets/manuals/remotecontrol.pdf) If you don't find a code for your brand, try the "programming by search" method.

splinke

09-04-06, 02:18 AM

Has anybody in former Adelphia land noticed that the bug that advances you to the current time when fast forwarding thru the top of the hour seems to have disappeared? I haven't had it happen in a while and can't seem to force it to happen.
Yes, it had been reported that this bug would be fixed in a version 3.2 intermediate update, which everybody should have by now.

jasonvr

09-04-06, 03:02 AM

Yes, it had been reported that this bug would be fixed in a version 3.2 intermediate update, which everybody should have by now.

splinke,

Thought you might like another firmware version for your list. My Moxi now reads 3.2.300LR-P.138587. Last SW update is listed as 7-24-2006. I'm on Time-Warner (former Adelphia)

evilninjam0nky

09-04-06, 04:05 AM

Has anybody in former Adelphia land noticed that the bug that advances you to the current time when fast forwarding thru the top of the hour seems to have disappeared? I haven't had it happen in a while and can't seem to force it to happen.

Yeah, i recently noticed that myself. For me at least this helps a lot. It was so agrivating sometimes when it would skip ahead like that.

NedDawg

09-05-06, 01:47 PM

Is Southern Cal TW still issuing Moxi's or have the already rolled out the SA8000?I do not have a specific answer, but I was told over the weekend by TW customer service that there is currently no way for me (in Thousand Oaks) to get additional hard disk space over what my Moxi gives me. However, after the "transition" is complete around February of next year, I'll be able to get a STB/DVR that will hold 40 hours of HD and 40 hours of SD. Unfortunately, I didn't ask what the new equipment would be, but got the impression that TW customers that aren't going through transition had it now.

sparky7

09-05-06, 05:18 PM

primetimeguy

09-05-06, 05:47 PM

Has anyone had the problem where it wont record anything? Only 6hrs in " recorded tv" it doesn't record on the fly or if try to set up in advance. All the the messages come up but little blue circle never appears and its not in "waiting to be recorded" section. Time to get another one.

Mark

Check the settings on your recorded shows. Are they set to "Keep Until Delete? If they have yellow exclamation points next to them you are all set and they will be deleted when it comes time to record something else. If they don't have the exclamation points it could be that what you are trying to record will take up more space than is available, yet you aren't letting it delete previous recordings so it does nothing. And are the shows you are trying to record now repeats and you have it set to record first run only?

sparky7

09-05-06, 06:44 PM

Check the settings on your recorded shows. Are they set to "Keep Until Delete? If they have yellow exclamation points next to them you are all set and they will be deleted when it comes time to record something else. If they don't have the exclamation points it could be that what you are trying to record will take up more space than is available, yet you aren't letting it delete previous recordings so it does nothing. And are the shows you are trying to record now repeats and you have it set to record first run only?

Seeing that I only had 6hrs. of " keep till delete" nothing else I didn't think that was a problem. But i will get rid of them and see if that shakes things up. The reason I haven't tried yet its hooked up to my PJ I'll wait till tonight. Thanks

Mark

primetimeguy

09-05-06, 09:02 PM

Seeing that I only had 6hrs. of " keep till delete" nothing else I didn't think that was a problem. But i will get rid of them and see if that shakes things up. The reason I haven't tried yet its hooked up to my PJ I'll wait till tonight. Thanks

Mark

I don't recall the estimated storage space on the 9012 (you can check splinke's FAQ) but I think it is around 9-10hrs HD so you may be on the edge if you are trying to record a movie or long program.

elgibby

09-06-06, 09:07 AM

joe221

09-06-06, 10:39 AM

I just jumped into HDTV for the first time (Olevia 537H) after a lot of research and thought I understood everything, but I've got a couple of questions. (This refers to SD over the Moxi; I haven't ordered Charter HD yet, and my OTA antenna hasn't arrived yet). Moxi connection to the TV is via component input.

I've read in Splinke's faq and in this forum that the Moxi should be set to output native resolution and let the TV do the scaling. I assume that means check everything in HD setup that the TV can handle, in this case 480i, 480p, 720p and 1080i.
By "let the TV handle the scaling," I assume that mean the TV would upconvert from 480i. But that isn't happening, and I'm not finding a setting on the TV to allow it. If all formats are ticked, then the TV displays 480i (which looks fantastic, btw).

If I untick 480i, the TV will display 480p, and so on. Is this normal? Am I missing or not understanding something?

Also, in 720p/1080i, the TV's zoom functions (widescreen, panorama, zoom1) don't work (altho zoom2 seems to). Is this normal? My Panny DVD upconvert recorder is connected via HDMI and zooms don't work either. Is this a function of HD formats vs. SD?
Thx,
Barry

For starters just check 720P and 1080i in the Moxi. This will get the HD going and keep the Moxi menus lookin' purty. With the 480s checked the Moxi is doing conversions and that won't look nice. Also make sure to set the Moxi to widescreen too. It helps with some situations, but messes up more than it fixes (IMHO). See how the TV functions after you do this You may or may not get some control back. Read the manual for the TV and see what the limitations are if the set is getting an HD signal. Many don't zoom as much.

sparky7

09-06-06, 11:29 AM

I don't recall the estimated storage space on the 9012 (you can check splinke's FAQ) but I think it is around 9-10hrs HD so you may be on the edge if you are trying to record a movie or long program.

Deleted both movies in "recorded tv" nothing in "waiting to be recorded". I also rebooted two times and did hard reboot. Still doesn't record, Charter guy is coming out Fri. I'll get another one. When I got this one it was laying in the back of the truck no box and was very dirty. That was about two months ago. See what happens.

Mark

primetimeguy

09-06-06, 12:38 PM

Deleted both movies in "recorded tv" nothing in "waiting to be recorded". I also rebooted two times and did hard reboot. Still doesn't record, Charter guy is coming out Fri. I'll get another one. When I got this one it was laying in the back of the truck no box and was very dirty. That was about two months ago. See what happens.

Mark

If you just press record on the remote will it record the current channel or does that not work either? I'm not sure how often after deleting items the "scheduled to record" gets updated but you would think a reboot would do it.

A new box is probably a good idea.

elgibby

09-06-06, 01:25 PM

For starters just check 720P and 1080i in the Moxi. This will get the HD going and keep the Moxi menus lookin' purty. With the 480s checked the Moxi is doing conversions and that won't look nice. Also make sure to set the Moxi to widescreen too. It helps with some situations, but messes up more than it fixes (IMHO). See how the TV functions after you do this You may or may not get some control back. Read the manual for the TV and see what the limitations are if the set is getting an HD signal. Many don't zoom as much.

thanks, joe, I'll fiddle around some more tonight...
barry

elgibby

09-06-06, 11:30 PM

Joe
I played around with the Moxi/Olevia combo tonight, and now I'm totally frustrated. The only way I have any aspect control is to feed the TV a 480 signal.
I haven't found anything in the TV manual to deal w/it.
I'll post with Olevia owners on that thread and see what they say.
barry

markt170

09-07-06, 02:36 AM

Barry,
Don't bother trying to zoom on an HD broadcast; it won't work, and why would you want to do that anyway.
Joe, I don't understand why you wouldn't check 480i on the Moxi HD set up. My picture on a nonHD channel looks the same whether 480i is checked or not. So what's the disadvantage? Is it so the Moxi menu background always appears in widescreen? What's so great about that? Or does not checking the 480i reduce the handshake delays? I thought I had this all figured out, but your comment to Barry has rocked my world.

primetimeguy

09-07-06, 08:13 AM

elgibby

09-07-06, 09:18 AM

joe/markt170/ptguy

I think I'm getting my head around this now. If HD by definition means 16:9, the TV would have no "reason" to zoom. If it's being fed a 4:3 aspect ratio masquerading as 16:9, it makes no difference (to the TV).
So I've rechecked the 480s on the Moxi, and everything works fine on SD.
The pic looks very very good at 480i on the LCD. Using the upconverting Panny DVD on DVD sources, the pic is spectacular at 1080i.
My OTA antenna shld arrive today; can't wait to see HD!
thx
barry

markt170

09-07-06, 10:36 AM

joe221

09-07-06, 10:42 AM

joe221

09-07-06, 10:44 AM

TheQ

09-07-06, 11:22 AM

I have had my Motorola brand Moxi from Charter for about a year and I love it. This was my first DVR, and I now understand the "Tivo" craze. I just added an HD television and HD service from Charter. In doing this I created new chaos in my system control, so I am trying to find a universal remote to control everything. I can find remotes to control the TV, receiver, and DVD player, but not the Moxi. I bought a URC-200 as it was highly rated in multiple reviews, but I cannot get it to control the Moxi properly. No codes worked, so I resorted to learned functions. These work, but not properly. It repeats functions some times, and does not seem to register them at all other times.

Does anyone know of a universal remote that has a good one hand use form and will properly control a Motorola Moxi DVR?

Thanks,
Q

elgibby

09-07-06, 11:22 AM

I assume your TV has no QAM capability only ATSC?

Well, we're not quite sure about that. A guy named brochaos on the new olevia model thread is an Olevia employee of some kind, he says QAM exists but is unsupported.
I scanned with the cable right out of the wall and got 50 or so digital channels, but no HD that I could find. Oddly, when I first scanned, I got a raft of movie channels -- but they vanished as I was scrolling thru them and rescans failed to get them back.
So the answer is: not sure.
If it does have QAM, as I understand it, I could get only unscrambled, cable or broadcast net channels, correct?

barry

elgibby

09-07-06, 11:24 AM

TheQ

09-07-06, 11:28 AM

Which Harmony do you recomend to use with a DVR, HDTV, receiver, and DVD player? I was interested in the Harmony remotes, but have seen remarks about quality and small buttons that are hard to use.

elgibby

09-07-06, 11:32 AM

Which Harmony do you recomend to use with a DVR, HDTV, receiver, and DVD player? I was interested in the Harmony remotes, but have seen remarks about quality and small buttons that are hard to use.

I have the Harmony 688. Yes, the buttons are small and it takes a bit to get used to. But the tradeoff -- control for some occasional fumbling -- is worth it.
Its Web-based setup is easy, and when I've had to call Logitech for help setting delays etc, it's been a good experience (as tech support experiences go!).
The 688 supposedly is optimized for DVR use.
I'm sure others will comment on other models....

barry

joe221

09-07-06, 11:56 AM

Which Harmony do you recomend to use with a DVR, HDTV, receiver, and DVD player? I was interested in the Harmony remotes, but have seen remarks about quality and small buttons that are hard to use.

I have both the 676 and 880. Each has merits. If you can get the right price (deals on this one come and go all the time, FatWallet is your friend) the 880 has 16 favorites per activity that yopu can use color Icons with. That makes channel changing fun and easy. The hard buttons could be better but it's still one of the best out there. The 676 had rubber buttons and is cheaper but a great layout for a DVR. (880's layout is great too) Some Harmony's don't have a good DVR layout.

joe221

09-07-06, 11:59 AM

Well, we're not quite sure about that. A guy named brochaos on the new olevia model thread is an Olevia employee of some kind, he says QAM exists but is unsupported.
I scanned with the cable right out of the wall and got 50 or so digital channels, but no HD that I could find. Oddly, when I first scanned, I got a raft of movie channels -- but they vanished as I was scrolling thru them and rescans failed to get them back.
So the answer is: not sure.
If it does have QAM, as I understand it, I could get only unscrambled, cable or broadcast net channels, correct?

barry

Sounds like the movies were PPV in your area on someone elses set. I found a porno once on 114-5 but never again :mad:
You "should" be finding your local networks HD channels in you search. Make sure you're surfing the results in prime time when most have their HD going. Sounds like a QAM tuner to me.

markt170

09-07-06, 12:38 PM

To TheQ: I have the URC 200 and it works great. The only thing is that you have to call URC on the phone and get a reference number, then mail the remote to them and they will program in the Moxi functions. If you do that, you might want to include a note telling them not to wipe out all the other functions that you may have programmed in already. I like the URC because I have the RF box that enables me to control the system without relying on line of sight.

markt170

09-07-06, 12:41 PM

Re: selecting 480i: On my other tv Sony 50" rear projection, I do notice that the picture on the SD channels is not as sharp when I de-select 480i. Selecting only 1080i results in no handshake delay, but the picture quality on the SD channels is more important, so I think I'll live with the handshake delay.

Gizmo_Gadgethead

09-07-06, 02:48 PM

Ok, Joe is right. Not checking 480i and 480p on the Moxi resulted in: (1) no deterioration in the picture on the SD channels, which still appear in 4:3 aspect ratio; (2) widescreen Moxi guide on all channels, even the SD channels; (3) complete elimination of the "handshake" delay when switching between a SD channel and HD channel (although I can tell there's a very slight delay when switching from a program in 1080i to 720p). So I don't see any disadvantages. (By the way, this involves using a dvi to hdmi connector between the Moxi and the Sceptre 37" Komodo, with no digital audio output -- wifey won't let me get surround receiver for the bedroom).

I know of one disadvantage - depending on your television. When you check 480i or 480p that tells the Moxi to send the signal on through to the television unmolested. If you don't check them, the Moxi does the scaling of 480i broadcasts to 720p or 1080i (not sure which it'll do if you have both checked) and then sends it on to the television. I can verify that on my television because with 480i checked, the TV detects a 480i signal, but with only 720p checked, it detects a 720p signal. Now here's the disadvantage for me: my television does a MUCH, MUCH better job of scaling a 480i source to 720p than the Moxi. I can visually tell a big difference - and so can my wife even without her glasses on!

So, I think whether or not you want to check them really depends on how well your television scales sources compared to the Moxi. In my case, I'd much rather have the television do it. Others may think the Moxi does a better job.

elgibby

09-07-06, 02:59 PM

...Now here's the disadvantage for me: my television does a MUCH, MUCH better job of scaling a 480i source to 720p than the Moxi. I can visually tell a big difference - and so can my wife even without her glasses on!

That's obviously what's happening with mine, too; 480i from the Moxi looks much better than any other.

splinke

09-07-06, 03:19 PM

That's obviously what's happening with mine, too; 480i from the Moxi looks much better than any other.
Yeah, that's why I stated in my FAQ that almost everybody will want to select 480i. The "handshake delay" should really only be an issue with those using a DVI video connection, which is why using component is also highly recommended. The brief "resolution change flicker" that occurs when changing between SD and HD over the component video connection is an easily tolerated trade-off for the better SD picture quality gained by having the Moxi natively pass through 480i signals.

jokerswild

09-07-06, 03:34 PM

I have the Harmony 676 and I love it. I HIGHLY recommend it - and it works just fine with my Moxi, my TV, my home theater system, my VCR, my DVD player, my DVD burner, my camcorder, and my air conditioner (I think that's all I'm currently using it for...)

Here is a pretty good thread discussing the various Harmony models (including detailed pictures of each model):
http://www.avsforum.com/avs-vb/showthread.php?t=634713

markt170

09-07-06, 06:48 PM

splinke

09-07-06, 07:28 PM

...Next question, splinke, you say above to use 480i, but on your FAQ you say to use 480p? Which is it and why? And thanks.
Short answer: Select all of the resolutions supported by the input on your TV to which the Moxi is attached, preferably including 480i.

Long answer: The Moxi's upscaling of 480i signals to 480p, 720p, or 1080i is almost never going to be better than your TV's upscaling, so you should select 480i to allow native passthrough, if possible. The FAQ used to be more explicit on this point, but I guess I changed it after the last software update, and I should probably add that back in.

Under an older software version, the Moxi had 480p that was later removed. My personal experience at that time was that 480p did not look good (soft/out-of-focus picture). When 480p was added back in a more recent software update, I had heard that there might be improvements. Sadly, when I finally got the update, I saw no improvement. However, I don't think I have ever seen a channel that broadcasts natively in 480p, so I may have only seen signals poorly CONVERTED to 480p. Perhaps NATIVE 480p would look better, although I would speculate that this is unlikely, even if such channels exist. In any event, given the lack of 480p channels, selecting 480p is probably inconsequential for most people, although they could just as well leave it un-selected.

For clarification, the recommendation in the FAQ to select 480p, and not 480i, applies only to people using a DVI connection who want to reduce tuning issues like delays and static. I should also point out that this recommendation does not come from me, but rather Digeo. I have not tested the DVI connection myself, so I have no personal experience with the tuning issues or with the degree to which selecting 480p alleviates them (with the potential tradeoff of poorer picture quality). I should probably clarify all of this directly in the FAQ.

joe221

09-07-06, 08:10 PM

Ok, sorry Joe, but now I think splinke, gizmo and elgibby are right. Now that I've looked more closely at both my tvs on my two Moxi's, the SD channels are noticeably better with 480i checked.
Next question, splinke, you say above to use 480i, but on your FAQ you say to use 480p? Which is it and why? And thanks.

I revisited 480i after this and find it different than but not better than not having it checked. I do most of my SD viewing via a direct connection to my TV with a cablecard. So I rarely use the Moxi for anything except HD viewing. So it's of little concern to me and I was used to all menus in HD. For those using the Moxi as their overall cable box, let your own eyes be the judge! BTW with direct connection, that's the best image so even with the Moxi passing signal, there's degradation.

colin6969

09-08-06, 02:03 PM

Anyone here know of a way to get the 9012's DVI output to utilize the YCrCr color space instead of RGB?

Some other moto boxes allow the switch.....I'd like to have color/tint control on my 9th gen Panny plasma, but it is disabled when detecting the RGB space.

beatnikguy

09-08-06, 08:46 PM

has anyone noticed that the DVI now carries the 480i and 480p signals? Mine does now for some reason. Curiously, the color on the 480i is very yellow and not on the the 480p.

It is nice to not have to switch between the DVI and component outputs on my tv when either viewing SD or HD.

elgibby

09-09-06, 01:15 AM

Sounds like the movies were PPV in your area on someone elses set. I found a porno once on 114-5 but never again :mad:
You "should" be finding your local networks HD channels in you search. Make sure you're surfing the results in prime time when most have their HD going. Sounds like a QAM tuner to me.

Well, I checked for local network HD during prime time, and there were none.
So my Zenith Silver Sensor arrived, and I connected the antenna and did a scan ... four times, moving the antenna a bit each time. Four different sets of results. ABC HD in St. Louis is not on Charter, only way to get it is OTA, but I can't get it to come in with the other locals. Each move loses one or more channels.
Arrrghh. Very frustrating.
barry

elgibby

09-09-06, 01:16 AM

Sounds like the movies were PPV in your area on someone elses set. I found a porno once on 114-5 but never again :mad:
You "should" be finding your local networks HD channels in you search. Make sure you're surfing the results in prime time when most have their HD going. Sounds like a QAM tuner to me.

Well, I checked for local network HD during prime time, and there were none.
So my Zenith Silver Sensor arrived, and I connected the antenna and did a scan ... four times, moving the antenna a bit each time. Four different sets of results. ABC HD in St. Louis is not on Charter, only way to get it is OTA. I picked it up once, but lost the other locals. Each move loses one or more channels.
Arrrghh. Very frustrating.
barry

primetimeguy

09-09-06, 04:56 AM

Well, I checked for local network HD during prime time, and there were none.
So my Zenith Silver Sensor arrived, and I connected the antenna and did a scan ... four times, moving the antenna a bit each time. Four different sets of results. ABC HD in St. Louis is not on Charter, only way to get it is OTA. I picked it up once, but lost the other locals. Each move loses one or more channels.
Arrrghh. Very frustrating.
barry

Check the Local HDTV Info and Reception forum for your area on more about local OTA reception. It all depends where those OTA signals are coming from and how to aim yoiur antenna. And keep in mind that while the Silver Sensor is a great cheap indoor antenna, it is still just a $25 indoor antenna. If the antenna is in a basement or there are any large trees or other obstructions between the antenna and the signal path you will have problems.

jasonvr

09-09-06, 01:05 PM

RadioManTodd

09-11-06, 08:05 PM

My Moxi today started displaying a message at irregular intervals saying that it was experiencing higher than normal temperatures and would shut down if it didn't get cooled off.

Admittedly, its warm in my bedroom now @ 4:45pm in the East San Fernando Valley.... IR Thermometer reads 98*... but come on... how is it overheating?

I really hope Moxi gets their act together... or that Tivo Series 3 comes down in price.

splinke

09-11-06, 08:31 PM

My Moxi today started displaying a message at irregular intervals saying that it was experiencing higher than normal temperatures and would shut down if it didn't get cooled off...
Well, the Adelphia servers (or should I say Time Warner's inherited Adelphia servers) seem to be on the fritz, so my FAQ may be currently inaccessible. In any event, the Ventilation section states the following:

"Proper ventilation seems to be very important for the Moxi. According to Motorola, cabinet installations must have no doors or have open airflow. In addition, the Moxi should be kept away from other heat-generating components and have at least two inches of clearance on the top, sides, and back. Open space in the back is probably particularly important, since there are outlets there for the motherboard and power supply cooling fans."

On a side note, it seems that Time Warner's Road Runner service offers a paltry 5 MB of free web space--even less than Adelphia's paltry 10 MB. Thus, I may try to move the FAQ to Google Pages, or something like that. On top of that, the Road Runner e-mail account seems to be limited to 10 MB, down from 100 MB with Adelphia. Are they kidding about those storage maximums on paid accounts? It would seem that my rates are also going to go up at the same time as the service reduction--and I thought Adelphia had problems. I don't know how much longer I can keep feeding our local cable monopoly.

RadioManTodd

09-12-06, 12:03 AM

Splinke... I'm well aware of the FAQ... and the ventilation is more than adequate. Its been in the same spot for 5 months and 28 days exactly. Just today it started doing it.

I did however, while cleaning this weekend put it up on one end.... (rotated counterclockwise 90* from normal orientation) but that was on Saturday, and it worked fine on Sunday all day.

I unplugged it, put a 9" desk fan on it for 20 minutes, let it cool down, and now it seems to be running no problem.

Moral of the story. Don't rotate it 90* counterclockwise.

Gizmo_Gadgethead

09-12-06, 09:19 AM

Has anyone in the St. Louis area (Charter) started to notice Lipodissolve commercials popping up from the bottom of the screen periodically? I'm wondering if this is a "feature" of the Moxi that Charter's just started to use, because my wife swears she's seen it on more than one channel, and it really kind of looks like the Moxi pop-up bar, just different colors. I'm going to call Charter and see if it's just something they're doing or if that's the feed coming from the networks. If it's Charter, time for Dish. I'll be damned if I'm going to have a quarter of my screen taken up DURING A SHOW when I already pay so much per month for service!

putty469

09-12-06, 11:06 AM

putty469

09-12-06, 11:16 AM

Admittedly, I have lurked on this thread for quite a while now. I am a simple SD user of the Moxi, mainly for the dual recording and Mate "features". Well, now I have gone and made the Digeo gods angry. Last week, I innocently followed a work policy that we have at least 512 upstream on the cable modem for a new VOIP phone service. Called Charter St. Louis to upgrade the cable modem. The tech spotted a second entry in my account and said he would delete that one b/c it was some kind of artifact. I asked repeatedly, is it my Moxi? He kept saying no.

A week goes by and the Moxi ticker is stuck on the day of the Internet upgrade, and no new program listings are coming down. Uh oh, I think, this is usually service call territory, aka the dreaded replacement box. I call, and 8 calls later, the program listings are back but channels 28-78 give the "to subscribe, call customer service" message. I called back about this and a rep in the Phillipines on his first day told me that Charter "could not afford ESPN (which is a channel that is not working)" and recommended the ESPN Gameplan. Then he told me I did not have USA Network. Needless to say, I hung up and called back later.

A tech is coming next Monday, and the person on the phone had the nerve to tell me that if the Moxi can't be fixed that they would take it and leave a digital cable box due to a lack of devices. If that happens, I won't be lurking here any more b/c I will kick them out for the dish.

I have heard about Charter doing things like this, but until yesterday it had not happened to me. What an absolute joke.

splinke

09-12-06, 12:16 PM

...The tech spotted a second entry in my account and said he would delete that one b/c it was some kind of artifact. I asked repeatedly, is it my Moxi? He kept saying no...
It sounds like they de-provisioned the cable modem in your Moxi. You could try to call them and specifically ask them to re-provision it. It might be helpful to have the serial numbers handy. It may be a long-shot, though.

markt170

09-12-06, 12:57 PM

Aforte

09-12-06, 03:50 PM

splinke

09-12-06, 04:07 PM

I had a new Moxi BMC9012F2 and HD service installed about two weeks ago by Adelphia/Time Warner cable to drive my new Sony KDL-46XBR2 LCD 1080p television. I connected it using a DVI to HDMI cable and L&R audio. Here's the problem: the audio and video were horribly out of synch! - lips move but the voice doesn't match - like watching a dubbed foreign film...
I have seen a few complaints about this, but not many. This makes me think that it is the individual users' set-ups that are the problem rather than the Moxi, but I could be wrong. First, you could try just rebooting the Moxi, although that probably won't work. Does your TV have a digital audio input? You could try that to see if it syncs better with either the DVI or component video. If your TV is the problem, do you have a receiver with analog and digital audio inputs? You could experiment with both analog and digital audio on a separate receiver with both DVI and component video to your TV. Note that some receivers allow you to program an audio delay to help with syncing issues (I doubt a TV would have that feature, but that is possible, too). I have never had any sync problems with my optical digital audio connection to my Sony receiver with a component video connection to my Sony LCD rear projection TV.

splinke

09-12-06, 04:38 PM

Well, Adelphia/Time Warner seemed to have fixed their servers to allow access to my FAQ, but only for a brief time. It seems to be down again. Given this recent unreliability, combined with the almost certain future retiring of the Adelphia personal web space addresses, as well as my growing desire to dump cable in favor of satellite, I have uploaded a mirror of the FAQ to a Google Pages account. This new address is now in the link in my signature below. Hopefully, it will be reliable, despite the low price (free). I will leave a version on the Adelphia page, as well--at least for now.

Aforte

09-12-06, 07:09 PM

splinke,

I bypassed the Moxi (went straight from the coax cable in the wall to the TV's cable input) and could get but four channels and there was no delay or A/V synch problem. The TV has 9 separate video/audio inputs - 2 HDMI; 1 HDMI + audio in L/R (RCA jacks 500 mV rms (100% modulation) Impedance: 47 kilohms)); 2 component video + audio L/R; 1 S video; and 3 composite video + audio L/R. I have an OPPO DVD on a DVI to HDMI cable to one of the HDMI inputs on the TV and audio L/R going to an old Onkyo stereo receiver/amp and DVDs played on it with the sound coming out of the stereo's speakers shows no A/V synch problem. TW supposedly uses the Scientific Atlanta 8300HD but there are lots of complaints about it also.

splinke

09-12-06, 07:39 PM

...The TV has 9 separate video/audio inputs - 2 HDMI; 1 HDMI + audio in L/R (RCA jacks 500 mV rms (100% modulation) Impedance: 47 kilohms)); 2 component video + audio L/R; 1 S video; and 3 composite video + audio L/R. I have an OPPO DVD on a DVI to HDMI cable to one of the HDMI inputs on the TV and audio L/R going to an old Onkyo stereo receiver/amp and DVDs played on it with the sound coming out of the stereo's speakers shows no A/V synch problem. TW supposedly uses the Scientific Atlanta 8300HD but there are lots of complaints about it also.
The fact that your audio and video were out of sync with the component video and analog audio cables hooked up to one of your TV inputs suggests a potential Moxi problem, but the fact that the sync was better with that configuration than when you used DVI is a bit suspicious. If you want to try just one combination that has the highest likelihood of success, I would try hooking up the Moxi video to one of your TV's component inputs, hooking up the Moxi audio with an optical or coaxial digital audio cable to your Onkyo receiver (perhaps just use the cable currently hooked up to your DVD player for the test), and rebooting. If that doesn't work, you could ask for a replacement Moxi. If the new one is still a problem, perhaps your TV is spending a fraction of a second processing the video, or something, and that is throwing things off. Does your Onkyo receiver allow an audio delay to help sync?

barrnet

09-13-06, 02:30 PM

splinke

09-13-06, 02:37 PM

...Before I enter, CS hell, I thought I'd give thread members a chance for any other suggestions. Any responses will be greatly appreciated!...
If it does not successfully reboot after a power disconnection, it sounds like you'll need to have it replaced.

joe221

09-13-06, 02:49 PM

barrnet

09-13-06, 03:56 PM

If it does not successfully reboot after a power disconnection, it sounds like you'll need to have it replaced.

Thank you, splinke, for your speedy reply! I will ask them to try to reinitialize it from their end. That's all I can think of.
Best regards,
Barry

DadCooks

09-13-06, 09:50 PM

Splinke,

Dumping cable for satellite?

With the departure of Moxi Guy, and soon you, I see the handwriting on the wall--Moxi is going the way of the crystal radio.

What sort of satellite setup are you considering?

What forum will we find you in?

Have you considered a real hosting company instead of something connected with your network access provider? I use a hosting company mainly to have complete control of my email. There are alot of reasonably priced hosting companies out there, but watch out for razzle dazzle promises and zippo delivery. I have had very good service and actual 99.9999% uptime from Site5.

DadCooks (aka Eric)

barrnet

09-14-06, 03:26 AM

Greetings! I'm a satisfied Moxi user for many months now, with Adelphia/TW in Beverly Hills. Yesterday, we had a power surge in the neighborhood, lights went out for a few seconds, then came back on. Clocks needed to be reset, etc. The Moxi box will not reset, either from the Reset button or pulling the power plug. It cycles through the numbers to 3000, stays there for about 20 secs, and then re-cycles. I tried to access the OSD menu, by pushing Menu and OK on the unit (thank you, Splinke, for all your excellent input!), but could not get the Menu to display. I was trying to check for an IP address, etc.
Before I enter, CS hell, I thought I'd give thread members a chance for any other suggestions. Any responses will be greatly appreciated!
Best wishes,
Barry
I spoke to TW CS tonight (Colorado Springs), She said she would try to tweak it from there, but it sounded like it needed to be replaced and we set up a call for tomorrow 10-12. I asked what it would be replaced by and she said it would be the Moto 6412. With luck, that's what will be on the truck. It should be an improvement, if only for the additional storage space and quieter operation. Stay tuned, film at 11! (Hopefully)
Barry

splinke

09-14-06, 01:48 PM

...What sort of satellite setup are you considering?

I was with DirecTV before we switched to Adelphia, but all of the hardware and programming features and costs and rebate offers are a confusing mess to me right now, so I guess I will have to do some investigating.

I'm cheap and derive no monetary or other gain from the FAQ, so I am just going to leave it on the free Google Pages account, hoping that it will remain free and be relatively reliable.

StockInv

09-15-06, 12:55 PM

When I try to delete a show I copied and have watched, I get an error message,
"unable to delete, possible DB error". Does anyone have a suggestion how I can delete this program?

splinke

09-15-06, 01:03 PM

When I try to delete a show I copied and have watched, I get an error message,
"unable to delete, possible DB error". Does anyone have a suggestion how I can delete this program?
Perhaps reboot, and then try deleting it?

mktgMaven

09-15-06, 02:37 PM

It's been several months since I used the Moxi ticker, but now when I do, there is no information provided for any category. Is there something that I need to do to get the ticker info back? (I have TWC in So Cal, former Adelphia.)I saw this problem at a neighbor's house. I think that if the ticker is not used for a long time, they stop sending data to conserve network bandwidth. We just opened the ticker and waited. It seemed to take forever, but maybe ten or fiteen minutes later the ticker was ticking along as expected.

barrnet

09-16-06, 11:35 AM

I spoke to TW CS tonight (Colorado Springs), She said she would try to tweak it from there, but it sounded like it needed to be replaced and we set up a call for tomorrow 10-12. I asked what it would be replaced by and she said it would be the Moto 6412. With luck, that's what will be on the truck. It should be an improvement, if only for the additional storage space and quieter operation. Stay tuned, film at 11! (Hopefully)
Barry
Just to update after my Moxi died from a power surge. The tech swapped the old one with a new Moxi. He said the 6412 would be available in a few weeks and he'd request that TW call me to schedule an installation (not holding my breath). What should have been a 15 minute job, became over an hour, when he couldn't get an IP number for the new box; there was picture. He said the signal was low. He ended up removing a splitter and line amplifier that always seemed fine, but was then able to get the IP #. Three tvs and a cable modem had been working perfectly with that setup.
It did take a little tweaking to get the Moxi and the Sony Bravia 32XBR to connect through the dvi port. In setting up the new box, I found it strange that the default Audio setting is for Mono. For any new users out there, be sure to change it to Stereo or Dolby.
Have a fun weekend!
Barry

WeHoMyke

09-16-06, 09:16 PM

Just to update after my Moxi died from a power surge. The tech swapped the old one with a new Moxi. He said the 6412 would be available in a few weeks and he'd request that TW call me to schedule an installation (not holding my breath). Barry

Yeah, fareal in the TWC fourm (see below)said that next month we will be able to switch out our Moxi's. I talked briefly with a installer on my block and said they should be getting the new boxes in WeHo in the beginning of next month. I've notice now more than ever that everytime I watch a OnDemand movie, or OnDemand program, I've been getting error messages on both my bedroom and living room Moxi's. A simple reboot fixes it, but I never had to that under Adelphia. Oh and my ticker stop working too.

I just called CS. I'm in the San Gabriel Valley area. They said I should call back in about a month and they may be ready to convert my area. They said it would be a Motorola DCT6416.

They say it has 80 hours SD and 20 hours HD. Compared to the Moxi BMC9012 which I have now and they say has 55 hours SD and 8 to 11 of HD. Does that sound right?

SirJW

09-16-06, 11:45 PM

Can the Moxi play slo-mo?

fareal

09-17-06, 01:09 AM

Is there a dedicated thread to the Motorola DCT6416 or 6412? I looked briefly, but didn't see one.

Here (http://broadband.motorola.com/catalog/product_documents/Final%20DCT6400%20Series%20III%20Product%20Data%20Sheet%2052 4553-001-a.pdf#search=%22motorola%20dct6416%22) is a data sheet on it.

Digital Man

09-17-06, 12:48 PM

I attended the CEDIA trade show in Denver this weekend, and Diego had a booth there showing off new Moxi features. I talked to a knowledgable rep and thought I would share what he said. I currently have a Moxi through Adelphia/Comcast in Colorado Springs.

I first asked if they had a solution for the (in my opinion inexcusible) problem that you can't jump ahead in time and see what's on in the future (except channel by channel). He showed me that in the new version he was running that you could indeed jump ahead in half hour intervals to see what's on in the future on all channels at that time. You could also jump ahead in a bigger interval, but I can't remember what it was. I think it may have been a day interval.

I didn't totally follow this part, but I think he said that recorded programs no longer only show up in the Recorded TV section. They also show up in the other menus such as Movies, Childrens, etc.

I then asked him to show me some of the other new features. He showed me that they now have a status bar where you can see how full (as a percentage) your hard drive is. I told him how annoying it was that the current version didn't have this, that your first warning that your hard drive is getting full was when it started deleting things.

You can also view pictures off USB.

Another real big deal is he said that in the future you WILL be able to add external storage to the USB interface to increase your capacity.

The new interface was also much faster. My current Moxi can have a few seconds delay when I hit a key, but the new one was much faster.

After I told him I was in Colorado Springs, we talked about some specifics to our market. He was actually the account rep for Colorado Springs, so knew a lot about what was going on. First he said that the new Moxi box with the 160 gig drive and the Moxi Mate are now available in Colorado Springs. He also said that since Comcast has taken over, they have been in talks with them about continuing to offer Moxi in the future, but there is no deal as of yet. He guessed that they would offer both the Moxi and whatever DVR Comcast has for a while at least.

It looks like the new software I saw really addressed most of my complaints about the current Moxi, but that's all a moot point unless Comcast decides to upgrade us to the new version of Moxi software. I forgot to ask him what version number it was.

Guy