Does anyone know if Charter in Reno offers the MOXI 9022 model with the MoxiMate extender for a 2nd room? I'm planning on moving to Reno in a few months and am starting to do research on the cable/sattelite options available to me. Thanks!

Looks like ---- is the new manufacturer for Digeo. Interesting.

I guess one could say given the performance factor of the Moxi and the competition on the open market from TiVo it would take a lot of Moxie to charge $1000 for a MOXI. ;) :D

I think the competition isn't really just TiVo, but MythTV, Windows Media Center, Apple IPVT, and maybe even SlingMedia. I don't think $1K is that far out of line either for a 2 HD tuner back-end / front-end combo device with an integrated cable modem, but I believe Digeo will need several things to compete with those "not just a CableCo SetTopBox" products.

CableCard support
Separate HighDef/StandardDef front-ends, ala the MoxiMate/Sling
Support for a "Plug in" architecture for things like IP phones (Asterisk) and home music (iTunes) and home network storage

Maybe the play for Digeo should be to become the "RedHat" company for integrated home theater.

Today, I would easily pay about $2k for a low power (< 100 watt on, < 25 watt standby) 4 display, 4 tuner system, with arbitrary storage extensibility (a single hot-plug SATA port would do nicely). That 4x4 $2k system would be significantly cheaper to buy and easier to operate than building and maintaining equivalent Myth FrontEnd/BackEnd boxes myself.

Perhaps Digeo should consider combining the reasonable elements of the Moxi UI, yes, there are many, with the extensibility of Myth and an emphasis on the specialist installer with a side presence of retail channel via the bigbox stores. TiVo is trying the bigbox retail channel only path, but their box is just too closed, and their development staff too small for real success.

There is still definitely a play for Digeo for the PPV dollar at the CableCo head-end where Moxi will have a much better participation than TiVo.

Tough problem, I hope Digeo can work it out.

...Today, I would easily pay about $2k for a low power (< 100 watt on, < 25 watt standby) 4 display, 4 tuner system, with arbitrary storage extensibility (a single hot-plug SATA port would do nicely). That 4x4 $2k system would be significantly cheaper to buy and easier to operate than building and maintaining equivalent Myth FrontEnd/BackEnd boxes myself...
Yes, but I would say that, in that price range, you are in a relatively small niche of consumers. I agree, though, that competition is always good, and I hope they can make a go of it.

Today, I would easily pay about $2k for a low power (< 100 watt on, < 25 watt standby) 4 display, 4 tuner system, with arbitrary storage extensibility (a single hot-plug SATA port would do nicely). That 4x4 $2k system would be significantly cheaper to buy and easier to operate than building and maintaining equivalent Myth FrontEnd/BackEnd boxes myself.



I would too, as long as all 4 boxes were HD.

Does anyone know if Charter in Reno offers the MOXI 9022 model with the MoxiMate extender for a 2nd room? I'm planning on moving to Reno in a few months and am starting to do research on the cable/sattelite options available to me. Thanks!

I have two 9012. When I got the last one a month ago I asked the tech. about 9022. He said this was only one available.

I don't know if your big NBA fan but Charter pretty weak on sports in RENO. No Warriors on FSNBA (KINGS territory). No KINGS they don't carry COMCAST WEST.

They won't carry NBA LEAGUE PASS and no FSNBA+ either. Their all available on Directv & Dish. I'm going to switch to Directv when HD locals avail. in Oct or Nov.

Mark

Bye, Bye Moxi!

While The Moxi worked great for me for 2 years, the PQ with Charter has been going downhill the last year while the bill has been going uphill. Today I finally switched over to Dish. So my days of finding bugs and waiting for updates now just moves from Moxi to Dish VIP622.

Looks like Friday will be my last day with MOXI, I finally had the Moxie to call TW and order a new DVR. While I was at it, I realized it's only $2.50 to bump my other sets to DVR too, so I'm getting 3 6416s. For the good or bad it will have to do, but they'll be no worries about space, just which TV to view the show on. :D

Can someone confirm if the 6416 has or doesn't have any 30 second skip or equivilent?

Can someone confirm if the 6416 has or doesn't have any 30 second skip or equivilent?

Read my next post.

Can someone confirm if the 6416 has or doesn't have any 30 second skip or equivilent?

http://en.wikibooks.org/wiki/How_to_use_a_Motorola_DVR/Programming_the_Remote#Add_30-Second_Skip

http://en.wikibooks.org/wiki/How_to_use_a_Motorola_DVR/Programming_the_Remote#Add_30-Second_Skip

Thanks! I've been Googling for something like that, didn't think of Wiki! :D

Hmmm- $1000 for a Moxi or $800 for a Tivo Series 3. Let me think about that for about .0000001 seconds ;)Supposing that Moxi @$1000 came with no monthly service fee? vs. TiVo @$800 plus a $13 / mo. fee? would you think a bit longer?

Supposing that Moxi @$1000 came with no monthly service fee? vs. TiVo @$800 plus a $13 / mo. fee? would you think a bit longer?

And a 500G hard disk, and a grid guide, and support for user installed external storage, and native cable support (ie no CableCards needed) and instant response to input, and a retail price of $500, then maybe. :p ;) In your dreams. If Replay can't do it, Digeo can?

Joe, what are you asking for?

Native cable support? Right now, that's only possible if the device is sold or leased through the cable company. The encryption is hard-wired. The whole point of CableCARD is to separate the ecncryption from the device. The cable company still owns the encryption hardware--that's the CableCARD--but everything else can be supplied by other vendors. On the way (who knows by when) is downloadable software encryption. In that future world, there's no CableCARD needed.

But why is it important to you that there shouldn't be CableCARD?

I have two 9012. When I got the last one a month ago I asked the tech. about 9022. He said this was only one available.

I don't know if your big NBA fan but Charter pretty weak on sports in RENO. No Warriors on FSNBA (KINGS territory). No KINGS they don't carry COMCAST WEST.

They won't carry NBA LEAGUE PASS and no FSNBA+ either. Their all available on Directv & Dish. I'm going to switch to Directv when HD locals avail. in Oct or Nov.

Mark
Thanks for the info. I'll have to see what the cable/sattelite situation is when I move in January. If the dish systems are offering local HD content, then i'll probably jump on that. If Charter can offer me the multi-room MOXI, then I'll probably go that route. Who knows, it's still a few months off.

Looks like Friday will be my last day with MOXI, I finally had the Moxie to call TW and order a new DVR. While I was at it, I realized it's only $2.50 to bump my other sets to DVR too, so I'm getting 3 6416s. For the good or bad it will have to do, but they'll be no worries about space, just which TV to view the show on. :D
Joe -

Do us a favor and keep us posted (pun intended) on how you like the new box(es), compared to the Moxi. Also, if you learn any tips, post them too. We might need them if your experience turns out to be good...

-Dan

Joe -

Do us a favor and keep us posted (pun intended) on how you like the new box(es), compared to the Moxi. Also, if you learn any tips, post them too. We might need them if your experience turns out to be good...

-Dan

Will do Dan. I know there will actually be things I miss about the Moxi (MoxiGuy is spinning now!) but the overall increase in actual space will be huge! Pun intended. I may even retire and Ebay one of my Replays. The Moxi must "know" it's on the block, it's lagging and stuttering worse than it ever has before! :rolleyes:
I figure it's inevitable anyway, hasten it.

Supposing that Moxi @$1000 came with no monthly service fee? vs. TiVo @$800 plus a $13 / mo. fee? would you think a bit longer?

Nope. Having used both Tivo and Moxi heavily for the last year, there's no comparison, IMO.

Tivo responsiveness is basically instant. I've had Moxi UI delays of more than 10 seconds on occasion- and it's not consistent. So I end up pressing the button multiple times thinking maybe I didn't press hard enough and those presses queue up causing mayhem.

Tivo Grid.

Internet-based scheduling.

Recording Transfer (granted S3 doesn't have this at the moment, but I understand it's a legal limitation rather than technical).

TivoToGo- transfer shows to my Laptop (also not in S3 yet).

Moxi Bugs. The biggest one being that very convenient feature of jumping to current time during FF seemingly randomly while watching a sports event. I've nearly bashed the dang thing against the wall several times. Luckily it's tucked into my cabinet which gives it just enough time for me to cool down before I smash the dang thing. I know I can record instead of watching live to avoid the problem, but with a 3-4 hour Hi-def football game, that means I have to lose 60% of whatever I recorded just to avoid the bug!

I'm happy to spend $6.95 (multi-unit discount) a month to help keep the company rolling along :)

Joe, what are you asking for? Native cable support?
If I'm the Joe, then yes, native cable support, decrypted QAM, QAM in the clear, ATSC, PAL, NTSC, DVB-x and maybe even SCART. All the various resolutions including 1080p too.

I want a server box I can put in a closet with multiple tuners so I can have a very large NFS/SMB file storage server. I want multiple front end display boxes similar to Apple's proposed iTV box with a DVD-RW (or better in a few years), a wired 10/100/1000 ethernet (I can do without the wireless, others will need a wireless solution but today that won't work very well), and the capability to be extended for Asterisk, iTunes, and network browsing via keyboard/mouse/remote. I'd like options for camera and microphone too. A USB 2.0 or two is good enough for all of that. I prefer it to be end-user programmable ala MythTV. I don't play video games, but there are others that would prefer an integrated game station solution too. I'd prefer mine to be lower power and silent.

On the way (who knows by when) is downloadable software encryption.
I prefer a solution more usable today. I also presume you mean decryption. Some day perhaps there'll be arbitrary encode/decode capabilities with or without various forms of DRM, but not for the forseeable future. Software decryption generally means higher power consumption. I would have preferred hardware solutions akin to Digeo's X-Stream chip, but oh well.

In that future world, there's no CableCARD needed.
You'll let me know when we get there, right boss?

http://en.wikibooks.org/wiki/How_to_use_a_Motorola_DVR/Programming_the_Remote#Add_30-Second_Skip

I have the 6412 with a black remote. Will this technique work on this model?

Confirmed! I tried out the code last night and it worked perfectly. (used the "A" button).

The Moxi must "know" it's on the block, it's lagging and stuttering worse than it ever has before! :rolleyes:
So has mine lately. It must know I'm thinking about deep-sixing it.

-Dan

So has mine lately. It must know I'm thinking about deep-sixing it.

-Dan

You're not alone. Mine seems to be getting slower and slower, pixelating and stuttering more, randomly changing channels even though no one is touching the remote, and I think it has developed a case of the Moxi Measles (see splinke's FAQ)!

I'm happy to report that since I had mine replaced about a month ago, it's been great. I've been able to record two HD shows at once without any pixelation and so far (knock on wood) this ones doing just fine speed wise. I'm not ready to spend money on hardware again as my experience with Tivo was mixed. I loved the interface, but had to pay to swap two boxes out of warantee. It kept making it more expensive as time went on.

Ok - this was wierd last night. I was watching Law & Order I'd recorded off NBCHD from last week on my 6412 (TWC).

What happened was I could hear the effects and music track but no vocals. When commercials came on everything sounded fine. This happended for about 20 minutes into the show and then the voice track returned. It cut out one more time for about 5 mins after that.

So, is this something with the DVR, the cable company or the network screwing up? Anybody else experience this last week?

Ok - this was wierd last night. I was watching Law & Order I'd recorded off NBCHD from last week on my 6412 (TWC).

What happened was I could hear the effects and music track but no vocals. When commercials came on everything sounded fine. This happended for about 20 minutes into the show and then the voice track returned. It cut out one more time for about 5 mins after that.

So, is this something with the DVR, the cable company or the network screwing up? Anybody else experience this last week?

Same thing happened here in St. Louis (Charter Cable and OTA).....Must be a network thing.

Same thing happened here in St. Louis (Charter Cable and OTA).....Must be a network thing.
Yeah, same thing here in Carlsbad, CA, although it was for Cold Case. On very rare occasions, the center channel seems to get lost on Dolby Digital soundtracks in the network feed. We had to activate the subtitles to follow the action until the sound came back.

I stated in my FAQ

Hello.

Would you be able to convert your excellent MoxiFAQ to a wiki page akin to:

http://en.wikipedia.org/wiki/Motorola_6412
http://en.wikibooks.org/wiki/How_to_use_a_Motorola_DVR

If not, would you grant permission to me to do so?

-------------------------------------

I got the Motorola 6416 to test for awhile on TimeWarner (was Adelphia in Santa Monica).

i-Guide is just a horrible, horrible interface design. The UI designer or design team should be ashamed. Multiple button presses are required to perform standard actions; inadvertent button presses revert or harm intended actions; remote buttons are small and the layouts of the buttons are physically separated by long distances; search is terrible, you can't use T9 or alpha text like you would IMing on a cell phone via the remote, the default color choice and palettes available are not visually attractive and are far too busy to extract the useful information and selection choices quickly; the grid guide is poorly executed, the "record a show" feature via the grid guide doesn't allow recording the series, the "to record" list doesn't show all recordings, but segregates by date only; the on-screen graphics menu buttons don't match or align to the remote, things like a "back" or circular graphic look similar to a button on the remote, but pressing that remote button does nothing or reverts the menu, etc. On and on and lots more. It's a really poorly executed design. If I had to make a complete list of poor and defective design choices, it would go for multiple pages.

Hardware wise, the 6416 a very good box, though perhaps a bit too memory limited at 128MB. Fanless, it's only moderately quiet because the HD is not the most quiet available, 25db at idle. It's a good SATA disk, the Seagate ST3160212SCE. Because of the lack of idle fan, the 6416 is noticibly quieter than the 9012. The 6416 consumes about 40 watts at all times vs the 80 watts or so Moxi. The power doesn't vary on or off, recording 1 or two channels, with or without playback. Most of the good extensible hardware features (eSATA, ethernet, USB, etc) are disabled so far.

Oh well, the 6416 is probably a better HW box than either the TiVo S3 or the Digeo/Moto 9012, but the TiVo's S3 is probably better all around. If Digeo had some mindshare at the MSOs, the Moxi UI on the 6416 would be a significant improvement on anything available today.

Here's another annoyance I've found on the 6412 III.. (add it to the list)

If two shows are recording and I attempt to watch a live program I get a message asking me to confirm I want to cancel recording and switch channels or cancel the action. This is fine and to be expected. However, the problem arises if I do want to change chennels and cencel a recording. Where the old Moxi used to give me a choice of which program to stop recording, the 6412 simply cancels both.

Simply STUPID of their programmers! Give me the damn choice already!

Hello.

Would you be able to convert your excellent MoxiFAQ to a wiki page akin to:

http://en.wikipedia.org/wiki/Motorola_6412
http://en.wikibooks.org/wiki/How_to_use_a_Motorola_DVR

If not, would you grant permission to me to do so?...
I realize that the format of my FAQ is a bit rough and ugly compared to most. It is simply a single Microsoft Word document that I export to HTML. This makes a single web page dense with information that can be searched with a web browser's text search option, and it is dirt simple to maintain at any location on any computer (Mac or PC). The main thing that annoys me is that I know the HTML that Word creates is probably dense with unnecessary text formatting HTML and/or whatever else makes the file so big, but I figure downloading the entire page is not much of a problem for most who are accessing it.

I would resist putting it on a site like Wikipedia at this point, as anybody could make any changes they wanted. There is a link to my FAQ on Wikipedia's Moxi page, though, and I would be open to changing the format and/or letting anybody else change the format for me, if there is a desire for that.

The most important things to me would be to keep things simple and free. If I need to use something other than Word, the new software would have to allow easy updates in WYSIWIG format similar to Word (I am not interested in HTML editing), be free of charge (open source?), run on both a Mac and a PC, and have some hope of still being available a year or more from now. Any positive or negative feedback or suggestions about the FAQ are welcome.

This may be old news to a lot of you but I just discovered something with my Moxi remote this week.

I have often pressed a command button & waited...waited for something to actually happen. I noticed that if I hold the button down for a full second or two, the Moxi functions respond much quicker.

I just had a software update & am not sure if that would have anything to do with this.

T-1 day and counting. :rolleyes:

MOXI 2 Channel LIVE Buffering Instructions.

Contrary to popular belief, you can buffer two live channels at one time.

First the terms I will be using:
Buffer (Tuner) 1
Buffer (Tuner) 2
Jump = Jump button on the remote control
“Play Button” is on the remote.

The trick is to determine what channels are being buffered on the 2 tuners.

The easiest way to do this is by doing the following:

So to “set” your tuners, here is the procedure. (I will be giving specific channel numbers to make the explanation easier to understand, but any channel number will do. You just have to follow the procedure.)

Ok, let’s get started.

Let’s say you want to buffer channels 5 and 7.

Tune to channel 5. (Let’s call this tuner 1)
Then press “record” button. Wait for recording to begin. (This is tuner 1)
Now tune to channel 7. (This is using tuner 2)

Now tune back to channel 5 by either pressing the “Jump” button or by entering 5 on the remote. (You are now on tuner 1 again.)

NOW press “STOP RECORDING” button. (You can go to the recorded section and delete this short recording at any time-later.)

You will now be able to Jump between channels 5 (tuner 1) and channel 7 (tuner 2) using the Jump button. Or by directly entering the channel numbers 5 or 7. Each time you press Jump, you will go between channels 5 and 7 and each tuner is buffered. Jumping does not empty the buffer. You can check this by pressing the “PLAY” button on the remote and seeing the blue bar.

Note entering another channel now, will mess up one of the tuners, and you may get confused—until you read further below about changing tuners and channels.

Both channels will be buffered from when you first tuned to them using this procedure.

You can now use all the controls on each channel, (one at a time), play, pause, rewind and fast forward—without affecting the other buffered channel.
.

Now comes the tricky part—changing buffered channels.

If you want to keep buffering channel 5 and want to buffer another channel, say channel 60 instead of channel 7, here is how to do it:

Go to channel 7 using Jump or enter 7. (This is the channel you do not want to buffer any more.)

Enter the new channel, in this case 60. Now tuner 2 is on 60 and tuner 1 is still on channel 5.

To see what is on tuner 1, (channel 5), enter 5 on the remote.

Note: you cannot use the Jump button before you tune to channel 5 as it will take you to channel 7 as that was the last channel that was tuned before you entered 60.

Now you are buffering channel 5 (still on tuner 1) and channel 60 (now on tuner 2).

Pressing Jump will switch between channels 5 and now channel 60. The buffer is still intact from channel 5 and now you have begun to buffer channel 60.

If you want to keep channel 60 and change channel 5 to something else, use the procedure described above.

I hope that makes sense. You will have to play with it to get the feel and see how it works—and what won’t work. But that is the basics.

If you have any questions, please feel free to contact me.

Thanks,
Brad
Charter Cable Customer
All Digital Simulcast System
Madison, WI Headend
Middleton, WI

...Contrary to popular belief, you can buffer two live channels at one time...
I will give that a try when I get home. I thought I had tried something similar in the past, but it did not work. Perhaps I did not stop the recording on the first channel, and that is why it would not stay paused when I switched back and forth. If this works, I will have to correct the FAQ.

I wonder how this affects the recording buffer space on the hard drive. It is my understanding that a finite ~5 GB portion of the hard drive is devoted to the live TV buffer, and that only the last 30-60 minutes of a channel is buffered (depending on whether it is analog SD, digital SD, or HD). When two channels are being buffered, how much time gets buffered for each?

Here's another annoyance I've found on the 6412 III.. (add it to the list)

If two shows are recording and I attempt to watch a live program I get a message asking me to confirm I want to cancel recording and switch channels or cancel the action. This is fine and to be expected. However, the problem arises if I do want to change chennels and cencel a recording. Where the old Moxi used to give me a choice of which program to stop recording, the 6412 simply cancels both.

Simply STUPID of their programmers! Give me the damn choice already!

After a week with this new toy, I agree completely with Erik and JoePerches. Be careful what you wish for; that good ol' noisy blow-hard MOXI with the small hard drive is not looking so bad. Last night we recorded "Lost" so we could zip through the commercial (I'd programmed the 30 sec. skip feature). We started watching around 9:30, but when a scheduled recording at 10 kicked in the same message as above came on.

Not sure which to pick, we wanted to keep watching "Lost," we canceled the recording, but were switched back to live tv. So it cancelled the 10pm recording and we had to fast forward half-way through "Lost." The fastest fast forward was slower than the 30 sec skip, so I kept pressing the "skip" button. At some point the unit froze, with the progress bar on the screen and "Lost" in Play mode. We watched the rest of the show that way, half of what we'd already seen, plus commercials we'd skipped the first time. The only remedy was pulling the power plug and rebooting.
The 6416 is capable of watching a recoded show, while it records a second show, right? Any other suggestions or helpful info would be greatly appreciated.

The IU is a clunker next to MOXI. Will it change with TW's "upgrades" next month?

Best regards,
Barry

Ok - this was wierd last night. I was watching Law & Order I'd recorded off NBCHD from last week on my 6412 (TWC).

What happened was I could hear the effects and music track but no vocals. When commercials came on everything sounded fine. This happended for about 20 minutes into the show and then the voice track returned. It cut out one more time for about 5 mins after that.

So, is this something with the DVR, the cable company or the network screwing up? Anybody else experience this last week?

I got exactly the same thing on the same episode here with Time Warner West LA (former Adelphia). I recorded the show from the KNBCHD feed on cable. If you watch the entire eposide you will see NBC changing it from HD to letterbox format and the audio pops in.

It seems to be an NBC problem, we were getting everything but the center channel. It fixed itself about half way through the program.

After a week with this new toy, I agree completely with Erik and JoePerches. Be careful what you wish for; that good ol' noisy blow-hard MOXI with the small hard drive is not looking so bad. Last night we recorded "Lost" so we could zip through the commercial (I'd programmed the 30 sec. skip feature). We started watching around 9:30, but when a scheduled recording at 10 kicked in the same message as above came on.

Not sure which to pick, we wanted to keep watching "Lost," we canceled the recording, but were switched back to live tv. So it cancelled the 10pm recording and we had to fast forward half-way through "Lost." The fastest fast forward was slower than the 30 sec skip, so I kept pressing the "skip" button. At some point the unit froze, with the progress bar on the screen and "Lost" in Play mode. We watched the rest of the show that way, half of what we'd already seen, plus commercials we'd skipped the first time. The only remedy was pulling the power plug and rebooting.
The 6416 is capable of watching a recoded show, while it records a second show, right? Any other suggestions or helpful info would be greatly appreciated.

The IU is a clunker next to MOXI. Will it change with TW's "upgrades" next month?

Best regards,
Barry

Uhg!!!! Don't get me started on the Lost episode. I set up Lost as a Series recording using the "FABULOUSY" search screen. The results don't really tell you which channel you'll be recording from. I started watching about 9:30 so you know what I got? A 1/2 hour of an Oreck vacumn cleaner infomercial recorded from Channel 3!!! Guess I got myself started there.

Remember when doing a search to highlight the show title and hit the Select button. Then find find the show all airing or something like that to choose the actual channel you want to record.

Man it this interface a JOKE. My old old ReplyTV is 100 times better.

MOXI 2 Channel LIVE Buffering Instructions.

Contrary to popular belief, you can buffer two live channels at one time...
I tried this strategy this evening, and it does allow buffering two live channels simultaneously. However, if you hit pause on one of the channels, and then jump to the other channel and back again to the "paused" channel, it jumps to live. In other words, every time you switch between the channels, you have to search back and manually find the place where you last jumped. This is in contrast to some other dual tuner DVRs that stay paused. This significantly reduces the usefulness. However, it is interesting that two live channels CAN be buffered, and I will add it to the FAQ.

Another strategy is to record both live channels. The important thing is that after you have started recording both of them, you must then start watching both of them from the Recorded TV menu. Then, when you want to switch between the channels, hit the Stop button followed by "Resume" on the other channel from the Recorded Programs menu. You can keep switching between them with Stop>select other channel>Resume. It is a bit more cumbesome to switch between the channels, but the saving of the pause point likely more than makes up for these few extra button presses.

Note: If you hit Stop before playing the channels from the Recorded TV menu, the Moxi will ask if you want to stop the recording (which will not work), whereas when you hit Stop after starting playback from the Recorded TV menu, it will simply save the place you stopped.

Joe -

Do us a favor and keep us posted (pun intended) on how you like the new box(es), compared to the Moxi. Also, if you learn any tips, post them too. We might need them if your experience turns out to be good...

-Dan

Dan,

Day one and I've got all my scheduled programs set. The interface sux but is usable. It records and won't erase programs as fast. There is something to replace iGuide down the road but it uses ABC so mapping skip and replay to them is temporary. As long as they don't kill the "feature" my Harmony has enough buttons to map it anyway. It will do. I also don't have to wait 30 seconds to popup a menu or change a channel. :D

TWC has assigned a lady from their South Carolina division to a national post regarding supporting digital/HD/DVR etc. She's sort-of taking a MoxiGuy er Gal role in a AVS Forum thread for TWC. Cool!

I was offered a free upgrade to the Motorola 6416, has anyone used this HD DVR? How does it compare to the MOXI?

I was offered a free upgrade to the Motorola 6416, has anyone used this HD DVR? How does it compare to the MOXI?

What area are you in?

They've been talking about it a bit in this Los Angeles TWC thread (http://www.avsforum.com/avs-vb/showthread.php?p=8611567#post8611567) .

Anyone know if there is a dedicated thread for this DVR yet, the Motorola 6416?

I was offered a free upgrade to the Motorola 6416, has anyone used this HD DVR? How does it compare to the MOXI?

Look UP :rolleyes:

Day one and I've got all my scheduled programs set. The interface sux but is usable. It records and won't erase programs as fast. There is something to replace iGuide down the road but it uses ABC so mapping skip and replay to them is temporary. As long as they don't kill the "feature" my Harmony has enough buttons to map it anyway. It will do. I also don't have to wait 30 seconds to popup a menu or change a channel. :D
Thanks for posting. I'm going to say something here, and please don't consider it an attack on you. I really do want your opinions. It's just that I've been thinking lately (always a bad sign)...

Other than the storage space, so much of what we like or don't like can just depend on what our overall attitude to the product is. For instance, when I first got the Moxi and really liked it, the slowness of the menu responses never bothered me. Now that I've become more and more disillusioned with the Moxi, the slowness really drives me crazy! Mind you, nothing's changed except my attitude.

So I really wonder what is "better" and what is "worse". I guess that's why it's good when you post specifics like you have done (and hopefully will continue to do). And in spite of what I just said above, I'm curious whether you're glad you changed or not, and I'll be curious to see how your attitude changes over time.

-Dan

Thanks for posting. I'm going to say something here, and please don't consider it an attack on you. I really do want your opinions. It's just that I've been thinking lately (always a bad sign)...

Other than the storage space, so much of what we like or don't like can just depend on what our overall attitude to the product is. For instance, when I first got the Moxi and really liked it, the slowness of the menu responses never bothered me. Now that I've become more and more disillusioned with the Moxi, the slowness really drives me crazy! Mind you, nothing's changed except my attitude.

So I really wonder what is "better" and what is "worse". I guess that's why it's good when you post specifics like you have done (and hopefully will continue to do). And in spite of what I just said above, I'm curious whether you're glad you changed or not, and I'll be curious to see how your attitude changes over time.

-Dan

Don't ya worry Dan, I'll remain "Grumpy" ;)

So far I'm really happy, but the Moto's haven't failed or gone crazy yet. I hope they won't! It's really nice pressing a command button and not having to go get a cup of coffee while it thinks! Is it great, hell no, my ReplyTV kicks it's butt, but it CAN NOT record HD. Game Set Match.

On another note, I recorded a movie and am not in constant fear I'll lose shows because of lack of room. Not that 160 is huge, it's just enough to keep my stuff from being booted!

On another note, I recorded a movie and am not in constant fear I'll lose shows because of lack of room. Not that 160 is huge, it's just enough to keep my stuff from being booted!
Believe me, that is the main reason I'd consider switching (unless of course TW forces me). I just want to know what I'm getting myself into. There's nothing like swapping one set of problems for another.

And AMEN to your previous comments about the ReplayTV. Although it's not perfect either, it beats this other crap hands down!

-Dan

Believe me, that is the main reason I'd consider switching (unless of course TW forces me). I just want to know what I'm getting myself into. There's nothing like swapping one set of problems for another.

And AMEN to your previous comments about the ReplayTV. Although it's not perfect either, it beats this other crap hands down!

-Dan

Dan,
Are you also following this thread? (http://www.avsforum.com/avs-vb/showthread.php?p=8617511#post8617511)
It's more TWC specific.

I'm trying to get Closed Captioning in Spanish on the HD channels on the Moxi. I can get English CC, but none of the other options, 2-6, seem to have any CC info. Everything works fine in standard def, I haven't tried anything in regular digital. Could someone tell me if it is possible to get Spanish CC in HD? Thanks!

Dan,
Are you also following this thread? (http://www.avsforum.com/avs-vb/showthread.php?p=8617511#post8617511)
It's more TWC specific.
Yes I am, thanks.

-Dan

I Have A Moxi Bmc9012 Does Any One Know How To Connect It To A Computer And Download What Is On The Hard Drive

I Have A Moxi Bmc9012 Does Any One Know How To Connect It To A Computer And Download What Is On The Hard Drive


Yes, but we're not gonna tell you. :p


Actually, DRM, not gonna happen. If you have one with 1394/Firewire you may be able to move some shows. Some Moxi's have it most don't.

I Have A Moxi Bmc9012 Does Any One Know How To Connect It To A Computer And Download What Is On The Hard Drive
I know this is going to sound snarky, but I'm actually kind of curious. I've never seen a post where every word's first letter is capitalized. Why did you do this? Seriously -- I'm just curious.

-Dan

I know this is going to sound snarky, but I'm actually kind of curious. I've never seen a post where every word's first letter is capitalized. Why did you do this? Seriously -- I'm just curious.

-Dan

Dude You Must Be Bored.

I have the BMC9012 and have tried all ways to have my computer read from the 9012's hard drive but with no luck. I can get my computer to see the 9012 but will not transfer files
I have a model that has ieee1394 and is working but still no luck as well. Hoping that our little town here in Oregon will move into the futer before it becomes the past.

Dude You Must Be Bored.
:p

-Dan

I know this is going to sound snarky, but I'm actually kind of curious. I've never seen a post where every word's first letter is capitalized. Why did you do this? Seriously -- I'm just curious.

-Dan

You've never seen someone post to a forum using a cell phone and T9 word completion.

You've never seen someone post to a forum using a cell phone and T9 word completion.
Apparently not! Thanks for an explanation.

-Dan

lol, atleast thats my guess. see people post like that all the time on the sprintusers.com forums :)

Sometimes, Incidentally, Mischievous People Like Employing Caps, Openly Displaying Embedded Secrets

Sometimes, Incidentally, Mischievous People Like Employing Caps, Openly Displaying Embedded Secrets
OK, that went waaay over my head...

-Dan

The first letter of each word spells SIMPLECODES

The first letter of each word spells SIMPLECODES
I figured the first letter of each word spelled out something, but when I tried to spell it out, I messed up and it didn't look like anything. That's what I get for trying to think before I have my morning caffeine. :confused:

-Dan

Sometimes, Incidentally, Mischievous People Like Employing Caps, Openly Displaying Embedded Secrets

Cunning, Unbelievably Thoughtfull & Endearing!

Gemstar is suing Digeo.

Linky (http://biz.yahoo.com/ap/061013/gemstar_lawsuit.html?.v=1)

:eek:

Joe221: Was that a prediction of the outcome of the suit? ("Even without a grid guide, ya can't win!")

Joe221: Was that a prediction of the outcome of the suit? ("Even without a grid guide, ya can't win!")

Nah, just that Digeo went to such trouble to design a crappy interface WITHOUT a grid guide so they wouldn't have to pay Gemstar royalties and Gemstar figured out how to sue them. Good for Gemstar!

Good for Gemstar!
I read a lot of patents. Bad for Gemstar. That patent isn't one Gemstar really wants litigated. I doubt Digeo infringes anyway.

I read a lot of patents. Bad for Gemstar. That patent isn't one Gemstar really wants litigated. I doubt Digeo infringes anyway. BTW, Digeo sued first, according to this in the Seattle Times (http://blog.seattletimes.nwsource.com/techtracks/archives/2006/10/digeo_sues_gemstartv_guide_1.html). Seems Digeo had been trying to license some of the Gemstar patents, but Gemstar insisted on bundling their whole portfolio of 249 patents. I had no idea there were that many. I guess there's more to this than "grid guide." JoePerches: how many of the 249 patents have you read? (ugh. That sounds like a nasty school assignment.) Why do you think Gemstar doesn't want the patent litigated?

BTW, Digeo sued first, according to this in the Seattle Times (http://blog.seattletimes.nwsource.com/techtracks/archives/2006/10/digeo_sues_gemstartv_guide_1.html)how many of the 249 patents have you read?
http://patft.uspto.gov/netacgi/nph-Parser?Sect1=PTO2&Sect2=HITOFF&u=%2Fnetahtml%2FPTO%2Fsearch-adv.htm&r=0&p=1&f=S&l=50&Query=an%2Fgemstar&d=PTXT

Last patent count I had for Gemstar was 52. Gemstar has more applications.

A likely patent to sue is the EPG itself.
http://patft.uspto.gov/netacgi/nph-Parser?Sect1=PTO2&Sect2=HITOFF&u=%2Fnetahtml%2FPTO%2Fsearch-adv.htm&r=10&p=1&f=G&l=50&d=PTXT&S1=gemstar.ASNM.&OS=an/gemstar&RS=AN/gemstar

It's overarching and it claims some of the demonstrated prior art.

When I connect my TV to my Moxi using the analog audio out it makes a hissing sound through the TV's speakers. The sound is barely audible. I've tried adjusting Moxi's settings for analog or digital but I get the same sound.

The sound is fine coming out of Moxi's digital out (coax or optical). But my TV doesn't have a digital audio in, so I'm stuck using my AVR for sound now.

I also know the problem isn't the TV because Moxi did the same thing with my last TV, but that one had digital audio in so it was an easy fix.

Anyone have any clues? I don't want to swap it out with a new unit if this is a known issue with Moxi. Thanks.

Hey everyone, got a quick question. I'm a Charter subscriber in St. Louis and yesterday my wife got a recorded phone call from Charter saying that they were going to be updating the software on the Moxi boxes this week. She couldn't remember what all the recording said was going to be updated and what the new features would be though. I was wondering if anyone in here know what this update is all about?

Hey everyone, got a quick question. I'm a Charter subscriber in St. Louis and yesterday my wife got a recorded phone call from Charter saying that they were going to be updating the software on the Moxi boxes this week. She couldn't remember what all the recording said was going to be updated and what the new features would be though. I was wondering if anyone in here know what this update is all about?

My wife told me the same thing but what I think it said really doesn't apply to the Moxi box. I think there is going to be a newer menu for the folks that have the standard digital boxes. I wish we would get the improved Moxi interface also but it will probably be later than sooner :(

My wife told me the same thing but what I think it said really doesn't apply to the Moxi box. I think there is going to be a newer menu for the folks that have the standard digital boxes. I wish we would get the improved Moxi interface also but it will probably be later than sooner :(

its available, its called a Tivo Series 3 + CableCard ;) major investment with only one cable company to choose from in town though :(

Yeah, same thing here in Carlsbad, CA, although it was for Cold Case. On very rare occasions, the center channel seems to get lost on Dolby Digital soundtracks in the network feed. We had to activate the subtitles to follow the action until the sound came back.

This happens to me all the time, all I have to do to fix it is hit the skip forward or back button and the center channel comes back. If you skip back you must wait 5 seconds so that it does not go backwards into the commercial or it will drop out as soon as the dolby feed kicks in.

Talk me out of replacing my Moxi (through Charter) with a Series 3 TiVo.

Here’s the deal, I’ve got a Series 2 TiVo upstairs with a lifetime subscription (no monthly fee) and a Moxi downstairs on the HDTV. TiVo has a deal where I can transfer the lifetime subscription to a Series 3 for $200.

The way I see it:

Advantages of Series 3:
-Monthly fee goes from $22/mo for DVR fees to $3/mo for cable cards.

-Better, non frustrating interface (TiVo users know what I mean).

-4 times the recording capacity (currently I’m pretty much full with 2 football games).

-OTA tuner.

-Could always eBay box, likely for more than I paid.

-Did I mention the lousy Moxi interface that requires multiple actions to accomplish the same thing as 2 actions on a TiVo?

Advantages of Moxi:
-Don’t need to drop $1k for new box.

-No risk of obsolescence.

-No risk to me if box breaks.

-Could switch to dish with no costs if I want to.

-Access to pay per view, though I don't use it since I have Netflix.

Am I missing something here? It will take me less than 5 years to pay off the TiVo and I’ll have a much better experience from the start.

Thanks
-murray

Talk me out of replacing my Moxi (through Charter) with a Series 3 TiVo...
It sounds like you've covered most of the issues. As long as you are willing to commit to cable (rather than satellite), and you think the Series 3 will be reliable and remain non-obsolete for the next ~5 years, it sounds like a good option.

Given what I've been reading about the Series 3, invest in an EW! Count that cost. Also, are you sure on $3 for 2 cable cards? Sounds low to me. Having an old TiVo reduces you cost a bit and kills that TiVo in one year, no great loss. Real bottom line about $1000+ to kill a Moxi! Expensive execution, may be worth it. Your cable co offers no other DVR? TWC is rolling out Motorola 6416s here, no TiVo but no Moxi either. A lot cheaper solution.

It sounds like you've covered most of the issues. As long as you are willing to commit to cable (rather than satellite), and you think the Series 3 will be reliable and remain non-obsolete for the next ~5 years, it sounds like a good option.

Worst case, I get local HD OTA which covers 90% of what we watch, sports being the main exception.

Satellite always is always more expensive when you include VS (OLN) for cycling and HD.

-murray

Talk me out of replacing my Moxi (through Charter) with a Series 3 TiVo....
Are there truly no other downsides to getting the new TiVo? So this thing can record two HD programs at a time while letting you watch a recorded program? And with the two cable cards, it will be able to get everything my Moxi can get?

-Dan

Are there truly no other downsides to getting the new TiVo? So this thing can record two HD programs at a time while letting you watch a recorded program?

That's what I've read.

And with the two cable cards, it will be able to get everything my Moxi can get?

And then some since it can pull in OTA shows so I can get Fox in HD. Some PPV shows may not come through, but i don't watch those anyway.

-murray

And then some since it can pull in OTA shows so I can get Fox in HD. Some PPV shows may not come through, but i don't watch those anyway.
Thanks. I use VOD every once in a while, but I can easily live without it.

I'm going to have to seriously consider this product. Time to start reading up! tivocommunity, here I come!

-Dan

Given what I've been reading about the Series 3, invest in an EW!
What's an EW? I'm sure it's obvious, but I can't figure it out.

Also, I just noticed you gave the pictures of my PJ setup a 10, a while back. You may be grumpy, but you're a generous grump! ;)

-Dan

What's an EW? I'm sure it's obvious, but I can't figure it out.

Also, I just noticed you gave the pictures of my PJ setup a 10, a while back. You may be grumpy, but you're a generous grump! ;)

-Dan

Extended Warranty. I've heard the 3 is problematic.
heheheh

And with that I'll say farewell to the Moxi forum. It was fun while it lasted. :eek:

And with that I'll say farewell to the Moxi forum. It was fun while it lasted. :eek:
Hate to see you go, but all grumpy things must come to an end, right? Others may be following shortly...

-Dan

Hello All,

Concerning DVI output levels and adjustments. I've seen this in the 4805 forum. Although I have a SP7210, I'm guessing this applies to any projector:

The 58/28.5 gain and offsets setting are used when the source is outputting video at studio DVI levels. Most devices such as a cable box or dvi/hdmi dvd player uses studio levels.

Anyone know?
Thanks!

$1000 is a lot to drop on a piece of hardware. I went the other way a little over a year ago; sold my Tivo and replaced it with a Moxi. My two year old Series Two Tivo had died three times. I got one replaced under warantee for free, but I had to pay $75 a pop to replace the next two out of warantee. I had it plugged into a UPS & tried to treat it nicely, but I got very leary of the hardware. I had paid for a lifetime service, and every $75 I paid kept bringing the overall cost up.

Is my Moxi perfect? No, but it has gotten better over time. I can record two HD shows at the same time now. There is limited room on the drive but frankly, it records plenty of TV for me. I realize this will change as the amount of HD programming increases though.

At this point, I would be more likely to spend the $$ to build a home media center running Myth or something rather than to buy a Tivo. At least the parts are reuseable and I could repair it myself. But, I also don't want to spend the time tinkering around with something; I just want to turn my TV on and watch my shows.

So, I guess my two cents are this: sure, the new Tivo sounds nice. But $1000 is a lot of money. If you won't miss the cash, go for it. On the other hand, if you can live with Moxi for a while longer, maybe another year, who knows what will be out to replace it?

Talk me out of replacing my Moxi (through Charter) with a Series 3 TiVo...Thanks
-murray

$1000 is a lot to drop on a piece of hardware.

Yeah, I know, that's why I posted. OTOH, $22/mo is a lot to spend on a clearly inferior product. It's very possible (likely?) that the cable co provided box will still suck 5 years from now and I'll be out my $1k with nothing to show for it. At least a TiVo with lifetime will have value.

The thing is, I've spent similar or greater amounts of money on other AV gear without giving it nearly as much thought and those didn't offer any "savings" at all.

-murray

Ok, so I just switched out a Charter HDTV box for a Charter MOXI box. On my Pioneer PDP-5070 the picture on SD is now horrible (HD is still good). The picture is grainy and have lots of flickering. I went through the settings and have all the resolutions checked under the HDTV setup (looks worse with only the 720p and 1080i selected). I also set the picture mode to widescreen. One thing I noticed is that some of the HD channels I am now recieving in 720p instead of the 1080i that I used to recieve them in. I have the MOXI box hooked up directly to the TV with component video cables. Can someone please help with these issues?

On my MITS rear projection, the SD picture (which has allways sucked from my cable system for the analog channels) looks better if I let the MOXI uconvert to 1080i. Can't really tell much difference on the SD digital channels between 480i and upconverted 1080i.

Weather I have the SD channels set on 480i or 1080i it looks like crap. With my old box it looked really good (as far as SD goes) in 480i. It never used to be grainy and flicker.

Is there any machine, TIVO, Moxi, or anything else, that is out or soon to released that will record HD from cable on one central box but let you watch from that single box on either of two different TVs? It seems like such an obvious concept to me -- that people would want to be able to watch recorded HD on the living room TV or on the upstairs TV -- and yet, to my knowledge, only Moxi allows second room play back at all with its mate, but its down-rezzed.

Is there any machine, TIVO, Moxi, or anything else, that is out or soon to released that will record HD from cable on one central box but let you watch from that single box on either of two different TVs?

Promises, promises, their kind of promises...

http://broadband.motorola.com/fmtv/index.html

The same promise is true with most of the DVRs with an ethernet port.

Is there any machine, TIVO, Moxi, or anything else, that is out or soon to released that will record HD from cable on one central box but let you watch from that single box on either of two different TVs? It seems like such an obvious concept to me -- that people would want to be able to watch recorded HD on the living room TV or on the upstairs TV -- and yet, to my knowledge, only Moxi allows second room play back at all with its mate, but its down-rezzed.
As you mentioned SD versions exist with the Moxi Mate and the Dish ViP622. I would think part of the problem would be connections. How many people have an HDMI or component cable running from one room to the next.....not sure it can even be done on those cables at those required distances. May be possible with ethernet but few people live in newer homes where this is an option.

Ok, so I just switched out a Charter HDTV box for a Charter MOXI box. On my Pioneer PDP-5070 the picture on SD is now horrible (HD is still good). The picture is grainy and have lots of flickering. I went through the settings and have all the resolutions checked under the HDTV setup (looks worse with only the 720p and 1080i selected). I also set the picture mode to widescreen. One thing I noticed is that some of the HD channels I am now recieving in 720p instead of the 1080i that I used to recieve them in. I have the MOXI box hooked up directly to the TV with component video cables. Can someone please help with these issues?
As far as the 720p/1080i reception goes, since you checked off all resolutions, you're now going native. Fox and Espn broadcast in 720p while the rest broadcast in 1080i. Your previous box probably only had 1080i enabled, so everything was up- or down-rezzed before hitting your PDP.

Most SD is horrible. At least everything above channel 127 is digital in our market and looks quite good. Don't sweat it. Analog doesn't have much longer to live ...

As far as the 720p/1080i reception goes, since you checked off all resolutions, you're now going native. Fox and Espn broadcast in 720p while the rest broadcast in 1080i. Your previous box probably only had 1080i enabled, so everything was up- or down-rezzed before hitting your PDP.

Most SD is horrible. At least everything above channel 127 is digital in our market and looks quite good. Don't sweat it. Analog doesn't have much longer to live ...

I noticed that some channels are in 720p. Do you recomend that I remove 720p from the list so that those channels are 1080i or is it better to have it shown in native?

Just got off the phone with Charter. They think there is a problem with the box cause the guide isnt working.

I noticed that some channels are in 720p. Do you recomend that I remove 720p from the list so that those channels are 1080i or is it better to have it shown in native?

Just got off the phone with Charter. They think there is a problem with the box cause the guide isnt working.

The resolution settings depend on whether the Moxi box or your TV does a better job converting the resolutions. Your TV is native 1365x768 so I would check all of the resolutions and let the TV do the conversion and scaling since none of the options in the Moxi match your native resolution. That is just a recommendation and you can try different ways and see what is best.

As for SD, you are right in the PQ is worse with the Moxi that the previous HD box you had from Charter. The reason is a lot of the SD channels are analog and they are going through an analog-to-digital conversion for the DVR in the Moxi and it isn't the greatest at it. What you can do is split the incoming cable line coming into the Moxi and run the one split directly to your TV. This will give you the best SD picture but would require you to change inputs on your TV when watching this way.

I noticed that some channels are in 720p. Do you recomend that I remove 720p from the list so that those channels are 1080i or is it better to have it shown in native?

Just got off the phone with Charter. They think there is a problem with the box cause the guide isnt working.

The resolution settings depend on whether the Moxi box or your TV does a better job converting the resolutions. Your TV is native 1365x768 so I would check all of the resolutions and let the TV do the conversion and scaling since none of the options in the Moxi match your native resolution. That is just a recommendation and you can try different ways and see what is best. You may experience a bit of a delay when changing from an HD channel to SD channel if you have 480i checked.

As for SD, you are right in the PQ is worse with the Moxi that the previous HD box you had from Charter. The reason is a lot of the SD channels are analog and they are going through an analog-to-digital conversion for the DVR in the Moxi and it isn't the greatest at it. What you can do is split the incoming cable line coming into the Moxi and run the one split directly to your TV. This will give you the best SD picture but would require you to change inputs on your TV when watching this way.

crazy. i just got a samsung hls6188w and was going to ask the exact same question about my moxi. one thing I found however is that if you check all of the resolution boxes the moxi interface looks like ass. :( I'm going to go out on a limb and assume that the tv is better at scaling than the moxi, so I guess I better go back and enable all the resolutions again.

I am considering trying a different cable box to see if it eliminates the hmdi repeater error.

Please help!

does the new moxi do it?

does the old moxi with dvi do it ?

thanks

Thanks primetimeguy. I just got the new moxi box today. The one I got yesterday must have been defective cause the guide didnt work and the PQ issue. SD channels look a lot better now with the new box. I think I will leave all of the deffinition options checked for now. Some stuff on ESPN looks a little better in 720p. Thanks again.

I am considering trying a different cable box to see if it eliminates the hmdi repeater error.

Please help!

does the new moxi do it?

does the old moxi with dvi do it ?

thanks

Not many people, if any at all, have been able to get the Moxi to output DVI through a receiver or switch. Too many handshake issues. I had problems with handshake just going right to the display.

The thing is, I've spent similar or greater amounts of money on other AV gear without giving it nearly as much thought and those didn't offer any "savings" at all.
Exactly. So in my mind, I've just moved the TiVo from the "reasonable cost" list to the "I may want it anyway, because I can" list. Perhaps I'll wait for a few months and see if Costco carries it. That may allow the dust to settle also, perhaps making things more clear.

-Dan

Bare with me, I got a few questions.
How do you know which Moxi model you have? The one I just got from Charter doesnt have a dvd player and it doesnt seem like it has games. Also, the hard drive seemed to fill up quick. What is the storage capacity? By the way, the Moxi website is pretty cool.

Bare with me, I got a few questions.
How do you know which Moxi model you have? The one I just got from Charter doesnt have a dvd player and it doesnt seem like it has games. Also, the hard drive seemed to fill up quick. What is the storage capacity? By the way, the Moxi website is pretty cool.
Check out the FAQ (link below in my signature).

Bare with me...

Okay, I'm naked. Now what? :p

Okay, I'm naked. Now what? :p
Ahhhhhh, MY EYES, MY EYES!!!!!

-Dan

st. louis, charter moxi (dvi -> hdmi) to my new sammy hls6188w.

for some reason on 480i brodcasts there is slight corruption of the video right down the center of the screen. its like a verticle dotted line that seems to be a color bleed of some kind.

1. it only occurs on 480i broadcasts
2. if i restart the moxi it goes away for quite awhile and the comes back later (not sure how long it takes)
3. if i turn off 480i the moxi will just upscale before sending to the tv but then the video looks blurry (probably cuz the tv is 1080p and scaling happens twice). so that option is pretty much out.
4. other than the wierd dotted line the rest of the screen looks good.

for st. louis people anyone having problems with KPLR and PBS HD not workin?

thanks guys.

st. louis, charter moxi (dvi -> hdmi) to my new sammy hls6188w.

for some reason on 480i brodcasts there is slight corruption of the video right down the center of the screen. its like a verticle dotted line that seems to be a color bleed of some kind.

1. it only occurs on 480i broadcasts
2. if i restart the moxi it goes away for quite awhile and the comes back later (not sure how long it takes)
3. if i turn off 480i the moxi will just upscale before sending to the tv but then the video looks blurry (probably cuz the tv is 1080p and scaling happens twice). so that option is pretty much out.
4. other than the wierd dotted line the rest of the screen looks good.

for st. louis people anyone having problems with KPLR and PBS HD not workin?

thanks guys.
I've never heard of the dotted line problem, although I'm no expert. I wonder if you need to have the unit replaced?

By the way, I find 480p blurry on my SP4805 projector, which is native 480p. So in my case it's not due to double-scaling issues. I tried really hard to like 480p, because the PJ has a much easier time switching between all the non-SD resolutions, but in the end I just couldn't stand it. I don't know if this helps or not, but I thought I'd mention it anyway.

-Dan

st. louis, charter moxi (dvi -> hdmi) to my new sammy hls6188w.

for some reason on 480i brodcasts there is slight corruption of the video right down the center of the screen. its like a verticle dotted line that seems to be a color bleed of some kind.

1. it only occurs on 480i broadcasts
2. if i restart the moxi it goes away for quite awhile and the comes back later (not sure how long it takes)
3. if i turn off 480i the moxi will just upscale before sending to the tv but then the video looks blurry (probably cuz the tv is 1080p and scaling happens twice). so that option is pretty much out.
4. other than the wierd dotted line the rest of the screen looks good.

for st. louis people anyone having problems with KPLR and PBS HD not workin?

thanks guys.

I have St. Louis, charter with moxi and I have the same problem with 480i broadcasts.
no problems with KPLR and PBS.

I have St. Louis, charter with moxi and I have the same problem with 480i broadcasts.
no problems with KPLR and PBS.

thanks for the acknowledgement. just got this tv so i was dreading the idea that there might be something wrong with the tv.

fyi, restarting the moxi removes the problem for me for a while. reappears after switching to a different channel (running on a different rez) and then back to a 480i.

probably end up pushing me to dish network or something that much sooner I suppose.

thanks for the acknowledgement. just got this tv so i was dreading the idea that there might be something wrong with the tv.

fyi, restarting the moxi removes the problem for me for a while. reappears after switching to a different channel (running on a different rez) and then back to a 480i.

probably end up pushing me to dish network or something that much sooner I suppose.

It's actually a specific problem with the Moxi box known as Moxi measels. Unfortunately its apparently one of the effects that results from the current underlying software being written primarily for HD broadcasts with SD support added as an afterthought. Hopefully this will eventually get fixed in future releases, but who knows?

Just spotted it on ESPN HD last night as well during a commercial. :/ Starting to think its not just a 480i issue but rather any interlaced video coming from the moxi. I never saw this back when I had an SDTV using svideo so maybe its an issue with the DVI output? /shrug.

Based on what I've read in other posts about DVD recorders, this is how I have my system connected.

I have the component out on my Moxi box connected directly to my TV (as my receiver lacks component inputs) and I have the fiber optic audio cable connected to my receiver.

I have the S-Vid and Audio R-L outputs on the Moxi connected to the inputs of my DVD recorder.

Using this scenario I can record Video to DVD but no audio. The only way I get audio is if I go to the settings menu and disable the 5.1 audio selection and select stereo. Is there anyway to get around that? I guess there's no way to get the moxi to downconvert the audio from the fiber optic connection to the R/L input of the DVD recorder, is there?

Thoughts?

...Using this scenario I can record Video to DVD but no audio. The only way I get audio is if I go to the settings menu and disable the 5.1 audio selection and select stereo. Is there anyway to get around that? I guess there's no way to get the moxi to downconvert the audio from the fiber optic connection to the R/L input of the DVD recorder, is there?...
It sounds like you've got everything hooked up correctly. At least in the past, both the digital and analog audio outputs were active at all times with up- or down-conversion occurring depending on the channel. However, it sounds like you have tested this, and this may no longer be the case. Perhaps a recent software update changed this. I know that the Moxi Sound Effects disappeared for me during one software update. I use only the digital audio output. In the past, I could hear the sound effects over the digital connection when tuned to non-digital programs, although they were never present in Dolby digital broadcasts. Now, I never hear them, so perhaps this was the same update that turned off the simultaneous analog/digital audio output. I will have to check that at some point--you may want to check again yourself.

Based on what I've read in other posts about DVD recorders, this is how I have my system connected.

I have the component out on my Moxi box connected directly to my TV (as my receiver lacks component inputs) and I have the fiber optic audio cable connected to my receiver.

I have the S-Vid and Audio R-L outputs on the Moxi connected to the inputs of my DVD recorder.

Using this scenario I can record Video to DVD but no audio. The only way I get audio is if I go to the settings menu and disable the 5.1 audio selection and select stereo. Is there anyway to get around that? I guess there's no way to get the moxi to downconvert the audio from the fiber optic connection to the R/L input of the DVD recorder, is there?

Thoughts?

That's odd. I have mine connected exactly the same way. I have an HDTV, you didn't say whether your's is CRT or LCD etc. Anyway, when I record from Moxi to DVD recorder, I have to deselect everything but 480i, or I get no video. Audio however is OK. I don't have to change anything.

It sounds like you've got everything hooked up correctly. At least in the past, both the digital and analog audio outputs were active at all times with up- or down-conversion occurring depending on the channel. However, it sounds like you have tested this, and this may no longer be the case. Perhaps a recent software update changed this. I know that the Moxi Sound Effects disappeared for me during one software update. I use only the digital audio output. In the past, I could hear the sound effects over the digital connection when tuned to non-digital programs, although they were never present in Dolby digital broadcasts. Now, I never hear them, so perhaps this was the same update that turned off the simultaneous analog/digital audio output. I will have to check that at some point--you may want to check again yourself.


I get the moxi sound effects only when I have the 5.1 audio option disabled.

That's odd. I have mine connected exactly the same way. I have an HDTV, you didn't say whether your's is CRT or LCD etc. Anyway, when I record from Moxi to DVD recorder, I have to deselect everything but 480i, or I get no video. Audio however is OK. I don't have to change anything.


My tv is CRT so I dont have any of the HD video options selected. Interesting that I dont get the downconverted audio, but maybe it has something to do with the software update as another user suggested.

FWIW: As a former Adelphia customer, I received a mailing today from TW announcing their new packages. When I called TW for details, I was advised to keep my Moxi for the time being. Yes, their replacement DVR would have twice the recording capacity, but they're having software problems that are keeping their tech support people hopping. I gather that those problems include some having to do with scheduling recordings.

I just recorded game 5 of the World Series last night and would like to transfer it over to my PC. Does anyone know if any of the ports are useable on the 9012 for this purpose? I have Charter Cable in St. Louis.

If the USB or Firewire is useable, will my PC recognize it when I plug it in?

Thanks in advance!

...If the USB or Firewire is useable, will my PC recognize it when I plug it in?
These ports do not currently work to export digital video, so if you want to save the game in digital format, you will have to export it in analog and then re-digitize it.

That is one of my top wishes is for the USB to start recognizing external storage.. 80GB is sort of small when recording HD content.

I've just hooked up a new HDTV tonight Sony SXRD 50-A2000 and thought I would log on here to see if using a DVI-D to HDMI with their moxi and found any improvments. After reading some of the last posts would this be a waste of money??

Thanks!

That is one of my top wishes is for the USB to start recognizing external storage.. 80GB is sort of small when recording HD content.
This is supposed to be in the next update, but who knows when/if it will be released. There is a lack of "insiders" on this forum, which may be for the best, as it prevents a false sense of hope. :)

I've just hooked up a new HDTV tonight Sony SXRD 50-A2000 and thought I would log on here to see if using a DVI-D to HDMI with their moxi and found any improvments. After reading some of the last posts would this be a waste of money??...
Some say it is better. Many say there is little or no difference. There are some drawbacks, as well, such as tuning time, but if picture quality is noticeably better, this is likely of secondary importance. See the FAQ (link in my signature, below) for more information.

That's odd. I have mine connected exactly the same way. I have an HDTV, you didn't say whether your's is CRT or LCD etc. Anyway, when I record from Moxi to DVD recorder, I have to deselect everything but 480i, or I get no video. Audio however is OK. I don't have to change anything.

Can you guys give me some help? THe past weekend I hooked up my new Samsung DVD Recorder up to my Moxi and all I get is audio, no video or picture.

I run the HDMI/DVI cable from the Moxi to my TV.
Opitical Cable to Receiver.

S-Video to DVD-R.
RCA cables to DVD-R.

I have also tried running all RCA plugs from Moxi to DVDR (red, white, yellow).

I thought I saw that Moxi had some encrypted output that won't allow you to hook up an external device. Is this wrong? I'm normally really good at electronic stuff, but I am completely puzzled. Do I need a cheat like region-free and macrovision disabler codes or a conversion box or what?

I saw someone said they have their video outputed at 480i...when I select 480i, my TV says its unsupported. I stopped at that message. But If I select it will the DVD-R be able to read that signal?

Can you guys give me some help? THe past weekend I hooked up my new Samsung DVD Recorder up to my Moxi and all I get is audio, no video or picture...I saw someone said they have their video outputed at 480i...when I select 480i, my TV says its unsupported. I stopped at that message. But If I select it will the DVD-R be able to read that signal?
You MUST set the Moxi to ONLY output 480i to ensure that video is sent over the S-Video or composite video output to your DVD recorder. If your TV does not support 480i on the digital input to which your Moxi is directly connected on your TV, you will not be able to monitor the signal on that input. Presumably, your DVD recorder is connected to a different input on your TV that does support 480i, though.

Make sure the Moxi is hooked up to the DVD recorder, the DVD recorder is on, and the input on the DVD recorder to which the Moxi is connected is selected for recording/output. While viewing the Moxi signal through the direct digital input on your TV, you should be able to de-select the HD resolutions. Then, when the Moxi is outputting 480i, and your TV tells you that the signal is unsupported, you need to quickly switch to the input on your TV to which your DVD recorder is connected. You should then pick up the signal again and accept the resolution change. Record your programs. When you want to switch back to viewing HD through the digital input on your TV, you should be able to select an HD resolution, then de-select 480i, then select the digital input on your TV and accept the resolution change. It might be a bit messy, but this should work.

If things really get messed up, you can always directly select whatever resolution you want from the box itself. Instructions from the FAQ: "On the front of the box, simultaneously press and hold the Live TV (second from left) and OK (center of the circle) buttons. The LED will show you the current resolution: Sd (480i), 720P, or 1080 [and perhaps 480P]. You can use the Channel Up/Down arrows on the box (the two right-most buttons) to cycle through the resolutions. When you reach the desired resolution, choose yes on the confirmation dialog...You should then verify that the correct resolution(s) is/are checked in the Video Output or HDTV Set-up selection in the Settings menu. Otherwise, the Moxi may revert to the old, incorrect setting the next time it is rebooted."

You MUST set the Moxi to ONLY output 480i to ensure that video is sent over the S-Video or composite video output to your DVD recorder. If your TV does not support 480i on the digital input to which your Moxi is directly connected on your TV, you will not be able to monitor the signal on that input. Presumably, your DVD recorder is connected to a different input on your TV that does support 480i, though.

Make sure the Moxi is hooked up to the DVD recorder, the DVD recorder is on, and the input on the DVD recorder to which the Moxi is connected is selected for recording/output. While viewing the Moxi signal through the direct digital input on your TV, you should be able to de-select the HD resolutions. Then, when the Moxi is outputting 480i, and your TV tells you that the signal is unsupported, you need to quickly switch to the input on your TV to which your DVD recorder is connected. You should then pick up the signal again and accept the resolution change. Record your programs. When you want to switch back to viewing HD through the digital input on your TV, you should be able to select an HD resolution, then de-select 480i, then select the digital input on your TV and accept the resolution change. It might be a bit messy, but this should work.

If things really get messed up, you can always directly select whatever resolution you want from the box itself. Instructions from the FAQ: "On the front of the box, simultaneously press and hold the Live TV (second from left) and OK (center of the circle) buttons. The LED will show you the current resolution: Sd (480i), 720P, or 1080 [and perhaps 480P]. You can use the Channel Up/Down arrows on the box (the two right-most buttons) to cycle through the resolutions. When you reach the desired resolution, choose yes on the confirmation dialog...You should then verify that the correct resolution(s) is/are checked in the Video Output or HDTV Set-up selection in the Settings menu. Otherwise, the Moxi may revert to the old, incorrect setting the next time it is rebooted."


well i have somewhat solved part of my problem...after re-reading the moxi faq link, i realized the real problem was the DVi/HDMI cable. Apparently when this cable is being used, the Moxi disables the other video out ports. ALso when you use the DVI/HDMI cable, it won't allow you to use 480i...hence my error message.

SO the only way to conviently have a DVDR hooked and ready to go at anytime is to use component cable from the Moxi to the TV. Then RCA's (y-r-w) from the Moxi to the DVDR. ANd like you said it has to be on 480i.

THe only problem is, I want to use my S cable for better recording quality, but it STILL doesn't work.

I won't complain because I recorded the HD version of last night's "Dexter" from showtime. I was able to preserve the widescreen picture and to be honest the quality was "good enough" archiving purposes. I have yet to what a SD show will look like with the old analog plugs, my guess is not as good as the HD-to analog.

I have a very strange audio problem. It only takes place on KCET channel 6 santa monica. I am getting both the English and the Spanish audio on the KCET. One is coming over the left channel, the other is coming over the right channel. I have SAP off. When there is no Spanish, I get the audio discribtions IE "The woman walks acroos the room and puts down her drink."

To make things even stranger. If I hook my cable directly to my television, I do not get this problem. This leaves me to believe that it has something to do with the MOXI box. I also have TWO Moxi boxs and am getting the same problem on each!

Any thoughts...??!

thanks in advance.

Peter

well i have somewhat solved part of my problem...after re-reading the moxi faq link, i realized the real problem was the DVi/HDMI cable. Apparently when this cable is being used, the Moxi disables the other video out ports

...THe only problem is, I want to use my S cable for better recording quality, but it STILL doesn't work.

...I have yet to what a SD show will look like with the old analog plugs, my guess is not as good as the HD-to analog.
Oh yeah, I forgot that after the latest software update, all of the analog ports go dark when the DVI port is in use. I guess I need to read my own FAQ! :)

There is no reason that the S-Video port should not be working unless it is broken. Can you test the S-Video port on the Moxi by directly connecting it to your TV? Can you test the S-Video port on your DVD recorder with another device (other than the Moxi) that outputs S-Video? Is it possible that something needs to be switched on your DVD recorder to make it see the S-Video input rather than the composite input?

I'm sure analog SD programs will look worse than downconverted HD, since they must be compressed by the Moxi, but they should be OK if the original signal looks good. Digital SD should also look pretty good.

Oh yeah, I forgot that after the latest software update, all of the analog ports go dark when the DVI port is in use. I guess I need to read my own FAQ! :)

There is no reason that the S-Video port should not be working unless it is broken. Can you test the S-Video port on the Moxi by directly connecting it to your TV? Can you test the S-Video port on your DVD recorder with another device (other than the Moxi) that outputs S-Video? Is it possible that something needs to be switched on your DVD recorder to make it see the S-Video input rather than the composite input?

I'm sure analog SD programs will look worse than downconverted HD, since they must be compressed by the Moxi, but they should be OK if the original signal looks good. Digital SD should also look pretty good.

I haven't tested the S-video cable fom the moxi to the tv, but the DVDR, when you hook up an S-video cable, instead of saying "av1" says "S-video"...so it definately recognizes that an S-video cable is connected. SO my assumption was that the problem is on the moxi end....

Hey guys, I'm in west los angeles and my Moxi box just took a giant **** and died. The hard drive is completely fried, it will barely play a program now (just freezes and sits). Time warner wants to give me a 6416 box with 160gb, but is the interface any good? I have a 4 year old series 2 tivo with lifetime service. Am i better off spending the 1000 bucks on a series three and transfering the lifetime sub, and getting cable cards? I loved the moxi box, although it wasn't tivo. Is there any way to fix the HD? There's no way time warner will give me another moxi. What should I do? Thanks.

I have a very strange audio problem. It only takes place on KCET channel 6 santa monica. I am getting both the English and the Spanish audio on the KCET. One is coming over the left channel, the other is coming over the right channel. I have SAP off. When there is no Spanish, I get the audio discribtions IE "The woman walks acroos the room and puts down her drink."

To make things even stranger. If I hook my cable directly to my television, I do not get this problem. This leaves me to believe that it has something to do with the MOXI box. I also have TWO Moxi boxs and am getting the same problem on each!

Any thoughts...??!

thanks in advance.

Peter

No help except the "misery loves company" kind. This happened to me while playing back a KCET recording. FWIW, it was Masterpiece Theater, "Ends of the Earth, Pt. I"

I haven't revisited the channel through MOXI since, so I don't know if it's recurring. At the time I tried everything to remove it from the recording playback and couldn't.

Hi all,

I have a question about my Moxi Box that I'm hoping someone could help me understand. (I live in West LA). Is it true that the volume for channels 100 - 199 is softer than 1 - 99? I've been told that it's true by the technicians that have come out to my place, even though I never noticed this on my old box. (It got replaced because it was recording weird.)

On top of that, several channels within the 100 - 199 range are noticeably louder than certain channels within the 1 - 99 range.

All the technicians just shrug their shoulders and say that they can't do anything and won't replace the box, since "nothing's wrong with it."

On top of that, I've noticed that sometimes, when I switch between channels, the volume disappears. Of course, I have no idea how to reproduce the problem, and the technicians just look at me strangely when I tell them that...

Anyways, if anybody could let me know what they think, I'd greatly appreciate it.

Thanks, all!

Hi all,

I have a question about my Moxi Box that I'm hoping someone could help me understand. (I live in West LA). Is it true that the volume for channels 100 - 199 is softer than 1 - 99? I've been told that it's true by the technicians that have come out to my place, even though I never noticed this on my old box. (It got replaced because it was recording weird.)

On top of that, several channels within the 100 - 199 range are noticeably louder than certain channels within the 1 - 99 range.

All the technicians just shrug their shoulders and say that they can't do anything and won't replace the box, since "nothing's wrong with it."

On top of that, I've noticed that sometimes, when I switch between channels, the volume disappears. Of course, I have no idea how to reproduce the problem, and the technicians just look at me strangely when I tell them that...

Anyways, if anybody could let me know what they think, I'd greatly appreciate it.

Thanks, all!

when i switched to the optical audio output on my moxi that problem went away. I'm in st.louis, mo btw.

Hi all,

I have a question about my Moxi Box that I'm hoping someone could help me understand. (I live in West LA). Is it true that the volume for channels 100 - 199 is softer than 1 - 99? I've been told that it's true by the technicians that have come out to my place, even though I never noticed this on my old box. (It got replaced because it was recording weird.)

On top of that, several channels within the 100 - 199 range are noticeably louder than certain channels within the 1 - 99 range.

All the technicians just shrug their shoulders and say that they can't do anything and won't replace the box, since "nothing's wrong with it."

On top of that, I've noticed that sometimes, when I switch between channels, the volume disappears. Of course, I have no idea how to reproduce the problem, and the technicians just look at me strangely when I tell them that...

Anyways, if anybody could let me know what they think, I'd greatly appreciate it.

Thanks, all!
I've had volume differences between channels all the time. I never noticed what channel number range they were in. I just figured that's the way it is. I doubt it has much to do with the Moxi box.

As for volume disappearing, I don't think I've seen that, but I often have the situation where I go to a channel and it says I don't subscribe to it, but if I just do a "channel up" and "channel down", it works. Whatever -- I've learned to live with it. Or to quote a line from The Princess Bride: "Get used to disappointment." ;)

-Dan

All the HD channels are about 10 db lower in volume for me than both the analog and digital SD channels.

I have a Moxi box from Charter and was wondering if anyone knows how to reset the Parental Pass Code?

I have a Moxi box from Charter and was wondering if anyone knows how to reset the Parental Pass Code?

And how old are you Matthew??

I have the Moxi HD box and I have difficulty recording two HD programs at one time, or sometimes recording one HD channel while the second tuner has been left on an HD channel. The video becomes distorted where it is unwatchable. Has anyone else seen or heard of this? Is it the Moxi box being a piece of crap or could it be the cable company and not the Moxi? I did have a cable guy come out and look when I originally discovered the problem. He said he'd heard of one other person complaining about it, but it didn't sound like they knew what was wrong. Needless to say, it's tragic to have to record and watch a show in SD when I shouldn't have to. Any suggestions?

And how old are you Matthew??

HAHAHA!

OK, so I think Charter should have a disclaimer that says "you probably won't be able to record many shows in HD, rendering the Moxi box virtually useless."

Here's my situation. I currently have 4 hours recorded (2 SD / 2 HD), and it is telling me I have to make room in order to record a 1 hour HD program tonight. Here's the kicker...I have nothing in the "Scheduled to Record" menu. I had deleted every single series I did have scheduled to record and it is still telling me I don't have room. Prior to deleting my series, I only had 6 series scheduled to record (episode limit = 2, keep until I delete, first-run only).

The tech at Charter said that the Moxi will only hold 12 hours of HD Programming, but I only have 2 hours of HD currently saved. She simply told me that I should delete my recorded programs in order to record what I need tonight. She would not setup a service call to swap out my Moxi box.

Anyone know when the Moxi with the TeraByte is expected to come out? :D

And how old are you Matthew??
Hilarious by the way.

My Moxi sometimes tells me I need to "make room", and yes I have a bunch of series set to record. I just click "ok" and it goes ahead and schedules. Its just assuming you won't have enough room later on -- as long as I watch stuff then delete it before upcoming schedules, it works fine.

Given that you did delete your series schedules though, it may be a software glitch in your box. My Moxi has never refused to record anything for me, except when I left town one week and it did fill up, hehe.

OK, so I think Charter should have a disclaimer that says "you probably won't be able to record many shows in HD, rendering the Moxi box virtually useless."...
The 80-GB BMC9012 that most people have should record at least 7 hours of HD, but I would not count on it surpassing that (just to be safe). The warnings about making room are a bit misleading. It will only delete recorded programs when it has to. The warnings are particularly common when you set up series to "keep until I delete". I would recommend leaving the "keep until" setting at the default, and then just make sure you watch the programs before it has a chance to record more than 7 hours (a bit more if some of the recordings are SD). Check out the FAQ for more detailed information.

So I hate to rub it in but I just wanted to tell you guys that I've been using 4.1 for the last month and it's AWESOME. The speed and stability improvements are impressive AND I should be getting the ability to add external USB 2.0 drive(s) today. My 750Gb Seagate is just waiting to "hook-up" with Moxi. 4.1 will also add PC connectivity options in the near future, as well as some other desireable features.

It's been a while since I've been involved in this thread, sad to see Mr. Markman go, as well as some of the knowledgable users that chose to jump ship for TiVo. Honestly, I've got a Series 3 as well, but I'd still take Moxi 4.1 over it.


Cheers,

cableric

So I hate to rub it in but I just wanted to tell you guys that I've been using 4.1 for the last month and it's AWESOME. The speed and stability improvements are impressive AND I should be getting the ability to add external USB 2.0 drive(s) today. My 750Gb Seagate is just waiting to "hook-up" with Moxi. 4.1 will also add PC connectivity options in the near future, as well as some other desireable features.

It's been a while since I've been involved in this thread, sad to see Mr. Markman go, as well as some of the knowledgable users that chose to jump ship for TiVo. Honestly, I've got a Series 3 as well, but I'd still take Moxi 4.1 over it.


Cheers,

cableric


I gotta know, since you guys are testing this as a Cable provider any ETA on about when you expect to see this in customer hands??? There was an article back in the summer from a Digeo exec expecting external hard drives to be added by the end of this year but without MoxiGuy around its impossible to know what the real time frame is....

Of course I know you can only speak for your Cable Provider(mine is charter) but have to figure others would follow through with the upgrade at least within a few months of you guys.

Larger hard drive is my number one HUGE complaint.... I can deal with any of the other slowness/stupidity issues and some of the uglyness I get while watching the SD tv via the DVI.

Also when you get the External HDD upgrade let us know how it works. Would be interested to see if it lists as one huge list what you have recorded, or if it has different folder layout depending on where it is stored. May be handy to know what is on the external drive in case you wanted to archive something off for later viewing.
-Phatty

I gotta know, since you guys are testing this as a Cable provider any ETA on about when you expect to see this in customer hands???

If my testing goes well I expect to roll this option out before Christmas.

Of course I know you can only speak for your Cable Provider(mine is charter) but have to figure others would follow through with the upgrade at least within a few months of you guys.

Hard to say really, in the past we've rolled stuff out that others either A) Never rolled out or B) Rolled out up to six months (or more) after us.

Also when you get the External HDD upgrade let us know how it works. Would be interested to see if it lists as one huge list what you have recorded, or if it has different folder layout depending on where it is stored. May be handy to know what is on the external drive in case you wanted to archive something off for later viewing.
-Phatty

It will list as one HUGE list in the recorded items category, I would LOVE to see an upgrade that would create series "folders" the same way that the channel card lists the programs to the right. I'll let you know what I find out.

Eric

Here you go...

Moxi External Hard Drive Photos (http://www.flickr.com/photos/67091682@N00/)

(Edited for link error)

Does anyone know if Time Warner Cable in Los Angeles will support software updates for MOXI? They took over for Adelphia in my area. I am not sure whether I should keep my Moxi box, or upgrade to the new Moto DCT6416 which they are offering--

Any input would be greatly appreciated. Thanks.

Here you go...

Moxi External Hard Drive Photos (http://www.flickr.com/photos/67091682@N00/)

(Edited for link error)



Sweet... Thanks for the info... although for now it is all a tease and with Charter being so slow at things who knowz when I am going to see it. I am supposedly on the waiting list for the 160gb Moxi box but keep thinking it won't be worth paying more per month for that if the external hard drive option becomes a reality shortly after... Not that it matters since I have been on the waiting list for like 4 months now..

Did I mention I miss Moxiguy and his insider information.
-Phatty

"Folders" Mock up...

"Folders" Mock up...

Hello. Thank you for the rack photo and the new Moxi UI demos.

2 questions for you, 4 if you count the "whys".

Which PVR hardware do you think best and why?
Which PVR software do you think best and why?

My impression is that the DCT64xx may be the best HW.
My software UI ranking is Moxi, Tivo, MediaCenter, Myth, iGuide.

My software UI ranking is Moxi, Tivo, MediaCenter, Myth, iGuide.

I like the styling of the Moxi UI, but the guide is horrible. Common sense would have the guide organized by time, rather than by channel. Not to mention, you can't even see programming in the future without the major hassle of going channel by channel. Sometimes I would rather watch the TvGuide Channel to find out what's on, rather than dealing with Moxi's stupid guide.

I'm still in the tremendous inner-battle of whether to switch to DirectTV: lower bills, more HD channels (14 vs 13), better DVR capacity, HDMI out, etc. The only reservation I have is the fact that they're out of the DVR boxes right now, and the continuous argument of signal dropouts(although there are definitely opposing points of view). :confused:

I like the styling of the Moxi UI, but the guide is horrible. Common sense would have the guide organized by time, rather than by channel. Not to mention, you can't even see programming in the future without the major hassle of going channel by channel. Sometimes I would rather watch the TvGuide Channel to find out what's on, rather than dealing with Moxi's stupid guide.



If you read through this thread, its a licensing issue, not a fault of the Moxi.

... not a fault of the Moxi.
Well, that depends on how you look at it. True, it is a licensing issue. However, the fact they chose not to pay the licensing fee *could* be considered a "fault".

I'm not just playing semantics here. I think they made a mistake not licensing the grid. I know that this might have been driven by how much the cable companies were willing to spend, so perhaps they had no choice, but I still blame them. :p

-Dan

Well Charter here in StL is using the grid now on its boxes -- just not the Moxi's. So yea, lets blame the box.

It's nice to see Moxi still working on software updates. I would love to record more of my shows in HD. Don't really want to get the Tivo unit yet. I would rather use the money to buy a new LCD.

Certain shows that have been buffered or copied will not fast forward or rewind property. When I try to fast forward or rewind the picture goes choppy and barely moves in time. This happens in all fast forwarding speeds. Is there a fix for this?

"Folders" Mock up...


Thanks Eric for the info. Are you testing Moxi 4.1 just for your cable company? I have Charter in St. Louis where we generally get the new stuff first. Any chance that we will get it soon?
Thanks for any and all info.

Certain shows that have been buffered or copied will not fast forward or rewind property. When I try to fast forward or rewind the picture goes choppy and barely moves in time. This happens in all fast forwarding speeds. Is there a fix for this?


Yes, I see this too but only sometimes. We record GMA in HD every day and this happens maybe once a week or less.
....Fred

Hello, I'm new to the AVS forums. I have a fairly simple question that I haven't seen answered anywhere else on the net.

I just got a new Philips 37" LCD TV (1366x768 res.), and I'm using a Moxi that was given to me by Adelphia (which is now Time Warner). The Moxi is connected to the TV with DVI to HDMI, and I'm using optical output for audio. I used to have the Moxi connected to a SD 27" TV. After I hooked up the new TV, I changed the video settings on the Moxi from letter box to wide wode, and I am now trying to change the HDTV set up settings. I have tried every setting imaginable, and the TV video signal looks great, but the Moxi menu system software is just stretched out to the sides. I was told by Time Warner tech support that the Moxi does support higher resolution menus for my HDTV, and I would REALLY like the Moxi menus to look nice on screen, rather than being standard definition stretched to fill the screen.

Any help would be appreciated. Thanks!

Justin

Will the cable companies (Charter, Reno here) be forced to enable the DVI port if they accept the version 4 or 4.1 upgrades. It really bugs me that they have chosen not to here.

Hello, I'm new to the AVS forums. I have a fairly simple question that I haven't seen answered anywhere else on the net.

...I would REALLY like the Moxi menus to look nice on screen, rather than being standard definition stretched to fill the screen.

Justin

I don't know the answer but I DO know that this question has been answered often in this very forum. I'd suggest searching this thread for "moxi menu" (though someone'll pipe up with the answer momentarily, I bet).

Will the cable companies (Charter, Reno here) be forced to enable the DVI port if they accept the version 4 or 4.1 upgrades. It really bugs me that they have chosen not to here.

I don't know. It really should be active by now. It's been active here in St. Louis with Charter for many months now. Although if they do activate it out there, don't get your expectations up too high. On the Moxi, many users, including myself, have noticed that the picture quality is not noticeably better than that with component and that response tends to be slower with DVI, especially when changing between channels that broadcast in different resolutions.

To sum up, even though DVI is active here, I still use component.

...I have tried every setting imaginable, and the TV video signal looks great, but the Moxi menu system software is just stretched out to the sides...
The Moxi does not currently support HD display of its menu under software version 3.2. This is reportedly planned for the version 4.2 software release, if that ever occurs. Given recent posts by "cableric," it would seem that the next version to be released will be 4.1 (apparently version 4.0 and 4.1 have been rolled together, also as previously suggested). Therefore, version 4.2 should be the next release after that. Don't hold your breath, though (for either 4.1 or 4.2 or for the HD menu to be in 4.2).

Hey, thescrub, Bailorg is correct DVI port is enabled here in Reno/Fallon. PQ is debatable on DVI versus Component. Also other outputs are shut off and channel selection is very slow. Also scrub check out thread AVS Forum > HDTV > Local HDTV Info and Reception
Reno, NV - HDTV

If you read through this thread, its a licensing issue, not a fault of the Moxi.

Oh, you mean the licensing issue that forbids someone from having the ability to sort by time. Is that like Donald Trump's copyright of the phrase "You're Fired!"?

I am very familiar with the whole GemStar lawsuit, but that is no reason for Moxi to prohibit some sort of re-sort option. Charter subscribers may recall the ancient Digital Cable guide (http://files.myopera.com/elcid73/files/chartercable.jpg). Granted it was terrible, but at least you could see what was on 4 hours from now, and page down through all channels within about 2 minutes. By the time you did that on Moxi, the four hours would have already expired.

FYI, Moxi DOES have a new version of their software that allows you to jump ahead in time for all channels, not just one at a time. It's just a matter of if/when our cable companies decide to update to this version. I saw this version at CEDIA, and here is a link back to my post about it:

http://www.avsforum.com/avs-vb/showthread.php?p=8449246&highlight=cedia#post8449246

Guy

Which PVR hardware do you think best and why?
This isn't the easiest question to answer because so much of the hardware "experience" is actually dictated by the functionality of the software. I have found this to be especially true with the Moxi. With 4.1 on an F series Moxi AND solid levels I don't think that there is a better box out there. TiVo S3 comes close, but doesn't have interactive features. My set up consists of a Moxi 9022F multiroom with a Mac mini connected to the Moxi via firewire for archiving. Although the moxi can do DVD and audio I choose to use Front Row so I can access my iTunes library and archived mp4 videos.

Which PVR software do you think best and why?

On straight software I like both TiVo and Moxi. A tie? Maybe.

Cableric

Which PVR hardware do you think best and why?
This isn't the easiest question to answer because so much of the hardware "experience" is actually dictated by the functionality of the software. I have found this to be especially true with the Moxi. With 4.1 on an F series Moxi AND solid levels I don't think that there is a better box out there. TiVo S3 comes close, but doesn't have interactive features. My set up consists of a Moxi 9022F multiroom with a Mac mini connected to the Moxi via firewire for archiving. Although the moxi can do DVD and audio I choose to use Front Row so I can access my iTunes library and archived mp4 videos.

Which PVR software do you think best and why?
On straight software I like both TiVo and Moxi. A tie? Maybe.

Cableric

Well, that depends on how you look at it. True, it is a licensing issue. However, the fact they chose not to pay the licensing fee *could* be considered a "fault".

I'm not just playing semantics here. I think they made a mistake not licensing the grid. I know that this might have been driven by how much the cable companies were willing to spend, so perhaps they had no choice, but I still blame them. :p

-Dan

Actually they tried, Gemstar seems to have a problem with competition...

The Seattle Times describes the licensing disagreement:

"The rivalry between Digeo and Gemstar surfaced Thursday in federal court in Seattle, where Digeo filed a lawsuit claiming that Gemstar violated federal and state antitrust laws. Digeo said that it asked to license a subset of the 249 patents in Gemstar's IPG portfolio, but that Gemstar insisted Digeo license the entire portfolio. If Digeo didn't sign that licensing agreement, the suit said, it would be sued by Gemstar for patent infringement. Digeo is seeking damages in court and an order that stops Gemstar's licensing practices."


Cableric

Certain shows that have been buffered or copied will not fast forward or rewind property. When I try to fast forward or rewind the picture goes choppy and barely moves in time. This happens in all fast forwarding speeds. Is there a fix for this?

Yes, long ago, although I can't remember what the SW version was.

Cableric

Hello, I'm new to the AVS forums. I have a fairly simple question that I haven't seen answered anywhere else on the net.

I just got a new Philips 37" LCD TV (1366x768 res.), and I'm using a Moxi that was given to me by Adelphia (which is now Time Warner). The Moxi is connected to the TV with DVI to HDMI, and I'm using optical output for audio. I used to have the Moxi connected to a SD 27" TV. After I hooked up the new TV, I changed the video settings on the Moxi from letter box to wide wode, and I am now trying to change the HDTV set up settings. I have tried every setting imaginable, and the TV video signal looks great, but the Moxi menu system software is just stretched out to the sides. I was told by Time Warner tech support that the Moxi does support higher resolution menus for my HDTV, and I would REALLY like the Moxi menus to look nice on screen, rather than being standard definition stretched to fill the screen.

Any help would be appreciated. Thanks!

Justin

You would have to set the moxi to either 720P or 1080i ONLY, and not select 480i or 480p. This has both its pro's and con's.

Cableric

This isn't the easiest question to answer because so much of the hardware "experience" is actually dictated by the functionality of the software.

Hello. I agree software and UI are very difficult to judge.

Defining which hardware is better is a slightly easier question for me.
I would prefer to remove user experience from the hardware evaluation altogether.

My personal hardware evaluation factors:

o Power consumption
o Noise
o Count of simultaneous channels recorded/played back
o Storage capacity
o Expandability of storage
o Video I/O Interfaces (Coax/OTA/composite/component/dvi/firewire/hdmi/1080p|i, 720p|i, 480p|i, etc)
o Physical size/color/shape, external appearance and integration with existing equipment
o Compatibility with existing wiring (Coax RG-59/6/11, TP Cat 3/5/6, etc)
o Capability to handle varying or high or low input signal levels
o Wireless I/O capabilities (802.11alphabet, bluetooth, zigbee, IR remotes, keyboards, etc)
o Wired I/O capability (Ethernet 10/100/1000, usb, powerline, etc)
o Analog recording/playback quality
o Separation and integration of the front-end display from the back-end storage
o Compatibility with head-ends
o CableCard variants
o CableModem throughput
o Backup/offloading storage/prerecorded output playback (BD/dvd-writer, usb, firewire, etc)

The Moxi uses about 80 watts, the 6416 about 45, the 6416 is nearly silent, the Moxi not.
Except for physical size, initial storage, and cablecard capability, the other factors between the Moxi 9012 and the 6416 are more or less equivalent.

Perhaps given these hardware only factors above, or any others you might have, do you still think the 9012/9022 hardware is more or less equivalent to the 6416 or the S3?

I just had a Charter (Greenville-Spartanburg, SC) tech come and switch out my Moxi Box. He said that Charter is phasing out Moxi all together by September 2007. He said that he didn't know what it would be replaced with, but that they announced it in a training class about a week ago.

I just had a Charter (Greenville-Spartanburg, SC) tech come and switch out my Moxi Box. He said that Charter is phasing out Moxi all together by September 2007. He said that he didn't know what it would be replaced with, but that they announced it in a training class about a week ago.
If what the tech said is true, things must be going very badly for Digeo. Time Warner (formerly Adelphia) seems to be dumping them, and now Charter--a company associated closely with Paul Allen, who is a co-founder of Digeo, as well as Microsoft--also seems to be dumping them. These were the only two big customers.

If what the tech said is true...

Apparently he has been with Charter for 4 years (2 here, and 2 in VA). His wife has apparently been with Charter for 6 years. He seemed like he knew exactly what he was talking about, and has heard it more than once since then. He actually talked about the MoxiMate a little bit, and the fact that he had been told not to talk to customers about it anymore since its release with Charter was doubtful given the news.

This is too bad. I really do like the Moxi, and am even more excited about the 4.1 software....but it looks like it will be short lived for us in the GSP/AVL market.

Apparently he has been with Charter for 4 years (2 here, and 2 in VA). His wife has apparently been with Charter for 6 years. He seemed like he knew exactly what he was talking about, and has heard it more than once since then. He actually talked about the MoxiMate a little bit, and the fact that he had been told not to talk to customers about it anymore since its release with Charter was doubtful given the news.

The MoxiMate is more a regional issue with Charter. We've had the MoxiMate in the Twin Cities for about a year.

If both Time Warner and Charter will be phasing out the Moxi over the next year, it seems doubtful that any of us will ever see the 4.1 update. The updates seem to create a lot of heartache every time they come out--and only after long delays. So, will these companies really want to go to that effort?

If both Time Warner and Charter will be phasing out the Moxi over the next year, it seems doubtful that any of us will ever see the 4.1 update. The updates seem to create a lot of heartache every time they come out--and only after long delays. So, will these companies really want to go to that effort?
I'm sure you're correct. OTOH, maybe they should try it and see if it solves all their problems -- that would be cheaper than replacing everything, right?

I know, I know... I'm dreaming. But don't wake me up!

-Dan

Apparently he has been with Charter for 4 years (2 here, and 2 in VA). His wife has apparently been with Charter for 6 years. He seemed like he knew exactly what he was talking about, and has heard it more than once since then. He actually talked about the MoxiMate a little bit, and the fact that he had been told not to talk to customers about it anymore since its release with Charter was doubtful given the news.

None of this is true.

I just had a Charter (Greenville-Spartanburg, SC) tech come and switch out my Moxi Box. He said that Charter is phasing out Moxi all together by September 2007. He said that he didn't know what it would be replaced with, but that they announced it in a training class about a week ago.


I just checked with the Madison, WI office, they are unaware of any phase out and are not planning a phase out in the Madison area. :)

None of this is true.

I was just relaying the information that I had heard from the Charter guy. It made sense considering I have only had to replace my Moxi 3 times over the past 18 months, and I also know several individuals who have had endless problems with their Moxi units.

Unless something is done, Moxi will definitely go the way of the LaserDisc. You can perform all the software updates in the world, but unless those software updates magically add an HDMI port and about 3x the storage (w/o the additional expense of an external), they will have a hard time competing. With every analyst estimating unprecedented sales of HDTVs this holiday season, quite frankly, Digeo is already behind. What do you think consumers will do when they find that they can't use their HDMI capabilities, or that they can only store 12 hours of HD content (at least that's the current max in our market)?

I would love to hear the support for your point though.

I was just relaying the information that I had heard from the Charter guy. It made sense considering I have only had to replace my Moxi 3 times over the past 18 months, and I also know several individuals who have had endless problems with their Moxi units.

Unless something is done, Moxi will definitely go the way of the LaserDisc. You can perform all the software updates in the world, but unless those software updates magically add an HDMI port and about 3x the storage (w/o the additional expense of an external), they will have a hard time competing. With every analyst estimating unprecedented sales of HDTVs this holiday season, quite frankly, Digeo is already behind. What do you think consumers will do when they find that they can't use their HDMI capabilities, or that they can only store 12 hours of HD content (at least that's the current max in our market)?

I would love to hear the support for your point though.

They're not ignorant to the CE environment they live in. It would be pretty shortsighted of you to assume that Digeo is standing still. They are well aware of the shortcomings of their current box and have demonstrated such by dumping Motorola as their HW manufacturer. Look for them to make some exciting announcements next year that address your…concerns.

According to Brad Linder on >PVR Blog (http://www.pvrwire.com/2006/11/16/digeo-rolling-out-external-hard-drive-support/)< , 4.1 is released to cable operators. He says it will start to reach "some users" by the end of the month.

There's no word on his source for this info, but Brad and Dave Zatz did get a preview of new features direct from the >Digeo CEO (http://www.pvrwire.com/2006/10/12/blogging-digital-life-digeo-life/)< at the Digital Life Expo last month.

According to Brad Linder on >PVR Blog (http://www.pvrwire.com/2006/11/16/digeo-rolling-out-external-hard-drive-support/)< , 4.1 is released to cable operators. He says it will start to reach "some users" by the end of the month.
That's good news -- I hope we actually get it. When I went to one of Digeo's little demos in Anaheim, one of the things they mentioned is that the current menu system was written in Flash, and that's one of the reasons it's so slow. They said they completely re-wrote it for version 4. All I can say is that the new interface they demoed was much faster.

-Dan

You would have to set the moxi to either 720P or 1080i ONLY, and not select 480i or 480p. This has both its pro's and con's.

Cableric


I've tried doing this (setting just 1080i, just 720p, and both at the same time), and the menus are still show in standard definition stretched across the screen. According to another poster, Moxi does not yet support high definition menus. Is this true? (I hope not.)

Justin

I've tried doing this (setting just 1080i, just 720p, and both at the same time), and the menus are still show in standard definition stretched across the screen. According to another poster, Moxi does not yet support high definition menus. Is this true? (I hope not.)

Justin


I have everything except 480P checked, and my menus look fine, not stretched. I don't know if the menu is "HD" or what you mean by that exactly. In my experience, the picture settings of you TV can make it look weird. If I have my TV on Auto or Widescreen, the menus are fine - and my TV is almost always on Auto or Widescreen.

I've tried doing this (setting just 1080i, just 720p, and both at the same time), and the menus are still show in standard definition stretched across the screen. According to another poster, Moxi does not yet support high definition menus. Is this true? (I hope not.)

Justin

Oh, no the menu won't be native high def resolution but if you only select 1080i or 720p then you won't experience some of the distortion that comes with having 480i/p selected.

cableric

I was recording two HD channels at 9pm; Grey's and CSI. I watched Grey's in real time and then watched CSI from disk. During the playback I started to get some really nasty popping sounds over the audio. They were so loud I had to turn the audio down to the point you couldn't hear the dialog.

Has this been seen before? Is there a work around, or cure?

Starting today on NBC HD I can no longer fast forward or rewind with my HDMOXI. I get the following message:

"Operation not available on this channel"

It only happens on this one HD channel, not on any other SD or HD channels? It also happens during any recording on NBCHD as well. Is this something implemented by NBC or is this some bug in the system since the Time Warner takeover??

I am in the Eagle Rock area of the now dead SoCal Adelphia. We are now Time Warner as of a couple weeks ago. NBC is ch 404. can anyone test this out and see if they have the same issue??

-Thanks

Starting today on NBC HD I can no longer fast forward or rewind with my HDMOXI. I get the following message:

"Operation not available on this channel"

It only happens on this one HD channel, not on any other SD or HD channels? It also happens during any recording on NBCHD as well. Is this something implemented by NBC or is this some bug in the system since the Time Warner takeover??

I am in the Eagle Rock area of the now dead SoCal Adelphia. We are now Time Warner as of a couple weeks ago. NBC is ch 404. can anyone test this out and see if they have the same issue??

-Thanks

No problems on NBC-HD here in Anaheim.

Does anyone know if Time Warner Cable in Los Angeles will support software updates for MOXI? They took over for Adelphia in my area. I am not sure whether I should keep my Moxi box, or upgrade to the new Moto DCT6416 which they are offering--

Any input would be greatly appreciated. Thanks.
Keep the Moxi till it dies and even then demand another people hate those other boxes. Remember TWC uses SA boxes too and your upgrade could very well turn out to be one of those. If it's not broke don't let them fix it. The nect best thing to a Moxi is a Tivo S3. But you don't have to buy the Moxi.

Thanks Tenth for the advice--I actually was going to replace the Moxi, but TWC in Los Angeles is currently out of the new Moto boxes--The only reason why I want the new Moto box is it has way more capacity--Do you think Time Warner will update the Moxi software, or just let it fizzle out? The future software for Moxi sounds awesome.

I love my Moxi, but it is very slow now that Tome Warner has taken over-

Starting today on NBC HD I can no longer fast forward or rewind with my HDMOXI. I get the following message:

"Operation not available on this channel"

It only happens on this one HD channel, not on any other SD or HD channels? It also happens during any recording on NBCHD as well. Is this something implemented by NBC or is this some bug in the system since the Time Warner takeover??

I am in the Eagle Rock area of the now dead SoCal Adelphia. We are now Time Warner as of a couple weeks ago. NBC is ch 404. can anyone test this out and see if they have the same issue??

-Thanks

I'm in Newbury Park, CA and I also have the same problem. The pause function is fine but no fast forward or reverse on NBCHD ch 404. My other HD channels are fine. We were switched from SoCal Adelphia to Time Warner on Tuesday. I just noticed the problem tonight during the Denver-San Diego game. When I called customer service I was on hold for 45 minutes before giving up, so I don't know if it is a bug or a NBC issue.

Starting today on NBC HD I can no longer fast forward or rewind with my HDMOXI. I get the following message:

"Operation not available on this channel"

It only happens on this one HD channel, not on any other SD or HD channels? It also happens during any recording on NBCHD as well. Is this something implemented by NBC or is this some bug in the system since the Time Warner takeover??

I am in the Eagle Rock area of the now dead SoCal Adelphia. We are now Time Warner as of a couple weeks ago. NBC is ch 404. can anyone test this out and see if they have the same issue??

-Thanks
So now that its apparent that many people are having this problem through socal does anyone know how to resolve the issue? Is this something that NBC controls? or is it a TimeWarner issue?

Any insight would be appreciated.
Calling TW customer Service is useless,
-Brad

I too have recently started seeing the "Operation not available" message -- I'm not positive what channel it happens on, but it wasn't an HD channel. I THINK it was the regular SD NBC channel.

I know I was able to work around it once by recording the show and then going to the Recorded Shows screen and watching it from there. The live version would give the error but the recorded version worked.

I am on Charter in Rochester, MN.

Starting today on NBC HD I can no longer fast forward or rewind with my HDMOXI. I get the following message:

"Operation not available on this channel"

It only happens on this one HD channel, not on any other SD or HD channels? It also happens during any recording on NBCHD as well. Is this something implemented by NBC or is this some bug in the system since the Time Warner takeover??

I am in the Eagle Rock area of the now dead SoCal Adelphia. We are now Time Warner as of a couple weeks ago. NBC is ch 404. can anyone test this out and see if they have the same issue??

-Thanks

Same "problem" (feature?) in Simi Valley, CA (TW post-Adelphia). I have only noticed the issue in the one HD channel. All SD channels are fine.

Starting today on NBC HD I can no longer fast forward or rewind with my HDMOXI. I get the following message:

"Operation not available on this channel"

It only happens on this one HD channel, not on any other SD or HD channels? It also happens during any recording on NBCHD as well. Is this something implemented by NBC or is this some bug in the system since the Time Warner takeover??

I am in the Eagle Rock area of the now dead SoCal Adelphia. We are now Time Warner as of a couple weeks ago. NBC is ch 404. can anyone test this out and see if they have the same issue??

-Thanks

I noticed it here in Redondo Beach last Fri. Which happened to coincide which the channel ine up change. The show was Las Vegas. It was the HD NBC channel like everyone else. It was a pain watching last night's Charger/Broncos game because I couldn't replay plays that I wanted to see again. Time Warner claims they haven't heard of this problem. Which doesn't surprise me since most of these cable companies' support is a joke.

A tech is coming out on the 30th to check out my system. With any luck, I'll be getting one of the replacements that's not a MOXI.

Other than that I guess they can't offer any other options.

I noticed it here in Redondo Beach last Fri. Which happened to coincide which the channel ine up change. The show was Las Vegas. It was the HD NBC channel like everyone else. It was a pain watching last night's Charger/Broncos game because I couldn't replay plays that I wanted to see again. Time Warner claims they haven't heard of this problem. Which doesn't surprise me since most of these cable companies' support is a joke.

A tech is coming out on the 30th to check out my system. With any luck, I'll be getting one of the replacements that's not a MOXI.

Other than that I guess they can't offer any other options.


Just discovered the same problem here in Sherman Oaks, CA (San Fernando Valley). We too were an Adelphia area until TW took over. I've had the usual problems with the Moxi (popping sounds, slow response times, pixelation), but this is the first time this has happened.

In addition to not being able to fast forward, rewind or replay (I also get the "Operation is not available on this channel" message), the two NBC programs I had problems with (Heroes and Studio 60) would stay at 0:00 even after playing for a while. Also, when I paused and went to another program, it didn't remember where I left off like it is supposed to do.

Also, I started having audio sych problems on these NBC shows. The first time it played fine, but once I noticed the other problems and stopped and played it again, the audio was off by almost 2 seconds. I tried everything and couldn't get it to work properly.

I've restarted the Moxi and still no change.

I'm now holding for TW... 32 minutes now at midnight. How busy could they possibly be at freaking midnight??

Thanks, everyone, for sharing your frustration here.

- Jason

Hey again. After more than 40 minutes of being on hold with TW, I was told they are aware of the problem. The rep I spoke to said that they started getting reports on Sunday during the games. She said that they are working to figure out the problem and fix it, but that they didn't have any ETA. She said I could call back to check in again, which made me laugh.

So I guess that's it. We're stuck waiting for them to figure out what's wrong, which could take days or weeks.

Sorry, guys. Good luck!

just wanted to post Im getting the exact same here in Chino Hills, CA - operation not available on this channel for NBC 404 - I'm calling TW to give it to them good right now.

just wanted to post Im getting the exact same here in Chino Hills, CA - operation not available on this channel for NBC 404 - I'm calling TW to give it to them good right now.
I'm still having this problem also. The fact it so wide-spread makes me think it's KNBC. I'm looking at KNBC HD over the air right now and there is a sync problem with the audio. It's not as pronounced as with the Moxi but it's there. We will see what TWC finds. I know a lot of people are having a problem where the channel lineups have changed but my area had this happen at the end of October and have had zero problems til last Friday. I'll have to poke around and see if people with SA and Tivo S3 are having problems with KNBC.

I got through to customer support this morning. The rep said she knew it was a problem on Saturday and Sunday but thought it had been fixed. I told her that I didn't watch TV last night so I wasn't sure if it was still a problem. She said she didn't see anything in the logs but maybe the problem had come back. She said that since it was not a reported outage she really couldn't do much more, but she suggested that she set up service call that would generate a trouble ticket at my dispatch center. The techs would check for the problem at the dispatch center before they sent someone out and if they saw the issue they could fix it at the head end and wouldn't need to come out to fix it. So I have an appointment for next week that I'm hoping I won't need.

I'm still having this problem also. The fact it so wide-spread makes me think it's KNBC. I'm looking at KNBC HD over the air right now and there is a sync problem with the audio. It's not as pronounced as with the Moxi but it's there. We will see what TWC finds. I know a lot of people are having a problem where the channel lineups have changed but my area had this happen at the end of October and have had zero problems til last Friday. I'll have to poke around and see if people with SA and Tivo S3 are having problems with KNBC.

It is not a KNBC problem. Here in Anaheim my ability to FFW, REW, Pause, etc has been fine thru all of this. I watched Heroes all the way thru last night, and rewound and paused during it. Also watched the Notre Dame game on Saturday. I did notice a lot of pixelation before Heroes (so much so that I tuned in my antenna as a backup just in case the cable went on the fritz), but I was able to watch the entire episode without problems.

just wanted to post Im getting the exact same here in Chino Hills, CA - operation not available on this channel for NBC 404 - I'm calling TW to give it to them good right now.

Do you know where your headend is? I am in Anaheim Hills (fairly close to Chino Hills) and my headend is in La Mirada (at least it was the last time I checked). If we can correlate two people on the same headend, one with the problem and one without, we might be able to point to something more local, possibly even the box...

The problem still exists as of this morning in North Hollywood. I've checked extensively and it is only the NBC HD channel that is affected, and it affects both live and recorded tv for me. I can still pause, but I can't rewing or fast-foward or skip. My channel switch happened at the end of last month, and the problem didn't show up until Friday. I don't want to switch boxes (I don't think the SA boxes have the skip forward feature and I've heard bad things about PQ), but this is really frustrating. Between Heroes, Studio 60, and Conan, that's three hours taking up space on my hard drive because I'd rather watch them without commercials. If anyone is actually able to get through to TW (which I haven't been, yet), be sure you stress how widespread the problem is.

Just for another point of reference, NBC-HD on my cable system down in Carlsbad, CA (north San Diego) is working fine. We are also a Time Warner-converted former Adelphia system. It sounds like the problem is specific to only certain systems in the LA area, perhaps only those that changed the channel lineup.

There was an issue more than a year ago where the Moxi was not able to fast forward/rewind and/or returned an "operation not possible" warning on certain digital channels that used a special encoding system called "progressive I-frames". This issue was reportedly fixed in one of the software updates. More recently, I noticed similar problems with the NFL Network (before Time Warner took it away from us).

Perhaps the digital encoding scheme for NBC-HD was changed somehow when Time Warner switched the channel lineups in certain areas, and this change was enough to confuse the Moxi when it attempts to jump forward or backwards through a program.

Recorded MY NAME IS EARL thursday in Reno on Charter. It was completely out of sync.

Mark

I had Earl, The Office and 30 Rock record fine, as did that night's Conan. Friday's Conan was the first I noticed any problem, but the sound isn't an issue for me, just the lack of DVR functions.

Hey again. After more than 40 minutes of being on hold with TW, I was told they are aware of the problem. The rep I spoke to said that they started getting reports on Sunday during the games. She said that they are working to figure out the problem and fix it, but that they didn't have any ETA. She said I could call back to check in again, which made me laugh.

So I guess that's it. We're stuck waiting for them to figure out what's wrong, which could take days or weeks.

Sorry, guys. Good luck!


Yeah I got this same lip service from the TW call center last night. My response to her was..."How is it you guys can send out a mass message telling us when you're going to do take away a channel like the NFL network? You made it very clear to us that we were going to lose that channel but you can't send out a message telling us that you have resolved a massive technical issue like the one we're experiencing?" Her answer was yes, they don't broadcast such messages.

It was a pain watching Heroes with the sound all out of synch and not being able to back up. If DirecTV's HD DVR wasn't so expensive to buy, I would make that switch. I just don't want to lease it and have to give it back like we do with cable companies. I'm wondering if Verizon's FIOS TV service will be an improvement should it ever get deployed on my block.

Do you know where your headend is? I am in Anaheim Hills (fairly close to Chino Hills) and my headend is in La Mirada (at least it was the last time I checked). If we can correlate two people on the same headend, one with the problem and one without, we might be able to point to something more local, possibly even the box...

I very much doubt it's the Moxi. The TW rep said they had received "a lot of calls during the Broncos game."
So, I figure it's a waiting game now - but I'll certainly write a formal complaint. With any luck they'll offer some kind of compensation.

About the headend, I guess I can call TW and post that information. I'll be staying up late tonight anyway.

I very much doubt it's the Moxi. The TW rep said they had received "a lot of calls during the Broncos game."
So, I figure it's a waiting game now - but I'll certainly write a formal complaint. With any luck they'll offer some kind of compensation.

About the headend, I guess I can call TW and post that information. I'll be staying up late tonight anyway.

You can get your headend from the Moxi by accessing the OSD. Take a look a Splinke's FAQ (it's in his signature). I think it is something like the menu and OK buttons on the box for a few seconds. No sense in waiting on hold for 3 hours to find out that info.

You can get your headend from the Moxi by accessing the OSD. Take a look a Splinke's FAQ (it's in his signature). I think it is something like the menu and OK buttons on the box for a few seconds. No sense in waiting on hold for 3 hours to find out that info.

Headend ID: HE_ADELPHIA_8211_1600_CHINO_CA

There you are :D

Headend ID: HE_ADELPHIA_8211_1600_CHINO_CA

There you are :D

Ok, mine does still show as LaMirada. That's a clue, although not a great one. Two different headends, both former Adelphia, different behavior.

So, I propose this. We know that TWC is too dumb to figure this out on their own, so let's help them. If you have a Moxi in the LA area, post on your ability to FFW, REW, and Pause NBC-HD. Along with the info, post your headend which you can find under the second option in the OSD. The OSD can be reached by holding down the Menu and OK button on the front of the box (not the remote) for a few seconds. Finally, you can post your actual location (which may or may not help).

What we know right now:

theCEO in Brea with HE Chino - Does not work
jasonvr in Anaheim with HE La Mirada - Does work

OK, maybe it's a fluke, but this morning mine was working again. I turned on the TV and went through the routine of tuning to 404 and pressing the replay button, and to my surprise it actually did what it was supposed to. Anyone else having success today?

OK, maybe it's a fluke, but this morning mine was working again. I turned on the TV and went through the routine of tuning to 404 and pressing the replay button, and to my surprise it actually did what it was supposed to. Anyone else having success today?

Yup, 404 working again this morning for me.

Yup, 404 working again this morning for me.

See, the mere threat of trying to figure it out ourselves caused the bug to get out of town :) Glad to hear it seems to be working again.

OK, maybe it's a fluke, but this morning mine was working again. I turned on the TV and went through the routine of tuning to 404 and pressing the replay button, and to my surprise it actually did what it was supposed to. Anyone else having success today?

I checked mine this morning about (Redondo Beach, CA 9:15 PST) and it seems to be working again. I'm sure we will all continue to monitor this discrepancy. I guess I'm not alone in my disapointment with this cable company.

NBC-HD seems to notorious for having transmission issues for me. Even in months past, I've had synch problems, sound would bounce between DD 5.1 and 2-channel and back again. The picture would go from wide screen to a scaled down widescreen picture and back to normal. I'd get this annoying poppping with the audio track. All this was just on the NBC channel.

And it's broken again. That lasted almost a full 24 hours. Way to go Time Worthless!

And it's broken again. That lasted almost a full 24 hours. Way to go Time Worthless!

Yup my NBCHD ch404 worked for a few hours and now iits back to no FF or REW

Starting today on NBC HD I can no longer fast forward or rewind with my HDMOXI. I get the following message:

"Operation not available on this channel"

It only happens on this one HD channel, not on any other SD or HD channels? It also happens during any recording on NBCHD as well. Is this something implemented by NBC or is this some bug in the system since the Time Warner takeover??

I am in the Eagle Rock area of the now dead SoCal Adelphia. We are now Time Warner as of a couple weeks ago. NBC is ch 404. can anyone test this out and see if they have the same issue??

-Thanks

Same problems here in Moorpark (Ventura county) - no transport control for NBCHD, horrible pixelation, a/v sync and the "barcode-like-noise" across the middle of the image. After being on hold MORE THAN 1 HOUR waiting for tech support, a T-worthless tech coming tomorrow to "fix" the problems. Yeah right. (Can you guess where TW has set MY expectations?) I'll let you know what happens.

The Moxi does not currently support HD display of its menu under software version 3.2. This is reportedly planned for the version 4.2 software release, if that ever occurs. Given recent posts by "cableric," it would seem that the next version to be released will be 4.1 (apparently version 4.0 and 4.1 have been rolled together, also as previously suggested). Therefore, version 4.2 should be the next release after that. Don't hold your breath, though (for either 4.1 or 4.2 or for the HD menu to be in 4.2).


Our current MOXI software ver. is 3.2.303LR-P.141417.
With Charter 60 miles South of Atlanta.

Expecting a channel realignment in the next 2 weeks.
We were told several weeks ago by mail and have NEWLY printed channel lineup.
Maybe software version 4+ will be released at this time.

MORE HD storage is going to be GREAT.

Not holding my breath but I caught a WD 320 GB external drive on sale at S..ms Cl.b 8 months ago and have been explaining to the less technical one here why
it is still sitting in the box:>)

Sure hope it works out of the BOX , the warranty is almost out! LOL

Thanks to all for the updates

BeeCee

They're not ignorant to the CE environment they live in. It would be pretty shortsighted of you to assume that Digeo is standing still. They are well aware of the shortcomings of their current box and have demonstrated such by dumping Motorola as their HW manufacturer. Look for them to make some exciting announcements next year that address your…concerns.

It better be soon next year - as TW has stated, Moxi is going the way of the Dodo. I like my Moxi but with TW threatening to replace it with a Motorola 6416 and the Cable Operators carrying Moxi dwindling fast what’s Diego going to do? Whatever it is, make it quick...

CVB

Hi all,

Just wanted to add to the list of reports. Began having KNBC-DT (ch. 404) problems last Sunday. I am one of the many that called in to complain during the Broncos-Chargers game. Also, our recordings of Studio 60 and Heroes were unusable from last week due to the sound/timing issue. We will record on SD NBC this week.

I did call in and complain. Was told that A) all Moxis were being recalled, B) it wouldn't get fixed, C) I could get a Motorola 6416, D) The ability to pause live TV for more than 5 minutes is NOT an offered feature, NOR is the ability to rewind/fast forward live TV. To which I say, what is the point?

Some info on Moxi for those it helps:
LAST UPDATE: 20060822T08:40:18
HEADEND ID: HE_ADELPHIA_8211_2200_VanNuys_CA

Thanks

Well, good luck getting a different box. I was also told to get a 6416 (which I have no problem with, I'm frankly not crazy about Moxi) and TW sent a tech out to switch me out. Turns out, our market isn't giving out new boxes yet. All they could do was give me another Moxi, which of course didn't help anything.

My Moxi has begun to spontaneously reboot like every couple of hours. Its annoying. Messing up recordings etc. Anyone know why this would happen? Its not a heat issue, its been in the same place for a year now.

Our current MOXI software ver. is 3.2.303LR-P.141417.
With Charter 60 miles South of Atlanta.

Expecting a channel realignment in the next 2 weeks.
We were told several weeks ago by mail and have NEWLY printed channel lineup.
Maybe software version 4+ will be released at this time.

MORE HD storage is going to be GREAT.

Not holding my breath but I caught a WD 320 GB external drive on sale at S..ms Cl.b 8 months ago and have been explaining to the less technical one here why
it is still sitting in the box:>)

Sure hope it works out of the BOX , the warranty is almost out! LOL

Thanks to all for the updates

BeeCee


BeeCee,

I am in the McDoonough Stockbridge area, I have not heard about the channel re-alignment. Anything intereseting, new channels or is it just a re-structuring?

Thanks godsend1

BeeCee,

I am in the McDoonough Stockbridge area, I have not heard about the channel re-alignment. Anything intereseting, new channels or is it just a re-structuring?

Thanks godsend1


godsend1

There is no GAIN in HD channels per the HD Lineup listed on a printed schedule we received in October.

All of this is supposed to take effect the week of December 4th.

Channel/Affiliate or Description
702 ABC HD
704 CBS HD
705 FOX HD
706 NBC HD
707 TBS HD

720 ESPN HD
730 DISC HD THEATER
731 TNT HD
732 UNIV HD
740 HDNET
741 HDNET MOVIES

750 HBO HD
751 CINEMAX HD
753 SHOWTIME HD

Hopefully there will be more UPCOMING HD content with the realignment.

Keep checking your Software version.

Do you have a HD PBS feed?

BeeCee

Black M.,
How do you have it connected to your TV ?

Black M.,
How do you have it connected to your TV ?


Component


I think the box has gone bad. Charter sent a signal to it last night .... it just wont' reboot at all not, the numbers just keep cycling like its going to boot, but alas .....

I changed my Moxi box to the DVI connection, and started having these problems of random re-boots and shutting down. Went back to RGB, no problems since.

I'm swapping the box out today, I've never used DVI on it, so that aint the issues. Its worked fine for a year.

I'm swapping the box out today, I've never used DVI on it, so that aint the issues. Its worked fine for a year.


I know you have probably all ready done this, but just in case you haven't: Make sure the vent on the back left side is clean and clear of dust or hair. If the intake fan gets clogged it causes the box to heat and reboot.

I know you have probably all ready done this, but just in case you haven't: Make sure the vent on the back left side is clean and clear of dust or hair. If the intake fan gets clogged it causes the box to heat and reboot.


First thing I checked -- always clean behind the box. As I've said, its been in the same place hooked up the same way for a year, and I've never had any problems. Methinks its a hardware issue :)

First thing I checked -- always clean behind the box. As I've said, its been in the same place hooked up the same way for a year, and I've never had any problems. Methinks its a hardware issue :)


Methinks that you are correct! :)

Update:

Got back from Thanksgiving late last night. I had a message on my answering machine from Wednesday left by a TW tech. He said that the FF/RW issue on channel 404 was a known problem on their head end and they were working on it. Since there was nothing a tech could do on my end they were cancelling my service call and would contact me when the problem was resolved, plus gave me a phone number to contact him if I had any more questions. I checked my Moxi and ch 404 was working fine! Can't wait to see if "Studio 60" audio is in sync tonight.

I'll check and post my head end when I get home tonight.

Yeah, mine was back up and running as of this morning, though I said the same thing last Wendesday and it didn't last. I've got my fingers crossed.

TW has decided to completely disable channel 404 this time. it looks like i'll miss the HD versions of HEROES and STUDIO60... Thanks TW.

None of this is true.

I was told here at the Charter office in St. Louis that the Motorola box was being phased out and replaced by a Scientific Atlanta. She was not sure about Moxi though. Personally I hope they stay with Moxi.....

godsend1

There is no GAIN in HD channels per the HD Lineup listed on a printed schedule we received in October.

All of this is supposed to take effect the week of December 4th.



Hopefully there will be more UPCOMING HD content with the realignment.

Keep checking your Software version.

Do you have a HD PBS feed?

BeeCee

I had the HD PBS, I'll check when I get home to see if it is still active.

I was told here at the Charter office in St. Louis that the Motorola box was being phased out and replaced by a Scientific Atlanta. She was not sure about Moxi though. Personally I hope they stay with Moxi.....

The guy I talked to could have easily misunderstood what he heard, and they could just be phasing out the Moto Moxi by September 2007. Guess we'll see in 9 months, but of course the Charter delays should add up to about 18 months to get it to the consumer. Plus, they'll probably order about 1/3 of the boxes they actually need to satisfy demand.

:D The guy I talked to could have easily misunderstood what he heard, and they could just be phasing out the Moto Moxi by September 2007. Guess we'll see in 9 months, but of course the Charter delays should add up to about 18 months to get it to the consumer. Plus, they'll probably order about 1/3 of the boxes they actually need to satisfy demand.


Ain't that the truth!!

I still have PBS HD 780.

As of now my LA area Moxi that was having problems with ch 404 (KNBC-DT) is working fine again! Just in time for Thursday night comedy!

Quick question.....sorry if it's already been discussed.....has anyone noticed an overall green tint to their picture on 480i content over a dvi to hdmi connection? I've got the motorola 9012 here in St. Louis with Charter. The tint goes away on s-video, component or any setting besides 480i. Had the box replaced today but still have the problem.....any possibilities?

Thanks

Scott

Quick question.....sorry if it's already been discussed.....has anyone noticed an overall green tint to their picture on 480i content over a dvi to hdmi connection? I've got the motorola 9012 here in St. Louis with Charter. The tint goes away on s-video, component or any setting besides 480i. Had the box replaced today but still have the problem.....any possibilities?

Thanks

Scott

Did you try a different cable?

Hi,
Where are you located? I live in Santa Clarita, CA (LA County) and still get 404 on my system.


TW has decided to completely disable channel 404 this time. it looks like i'll miss the HD versions of HEROES and STUDIO60... Thanks TW.

Quick question.....sorry if it's already been discussed.....has anyone noticed an overall green tint to their picture on 480i content over a dvi to hdmi connection? I've got the motorola 9012 here in St. Louis with Charter. The tint goes away on s-video, component or any setting besides 480i. Had the box replaced today but still have the problem.....any possibilities?...
Have you tried tweaking the color settings on your TV for your digital input? Perhaps the settings are good on your S-Video and component inputs, but they need some calibration for the digital input?

Quick question.....sorry if it's already been discussed.....has anyone noticed an overall green tint to their picture on 480i content over a dvi to hdmi connection? I've got the motorola 9012 here in St. Louis with Charter. The tint goes away on s-video, component or any setting besides 480i. Had the box replaced today but still have the problem.....any possibilities?

Thanks

Scott


I have noticed the same green tint on my Parent's LCD that I just helped setup for them as well. They have the 9022 moxi.. One click to 480p and it looked good so I just left that as the lowest resolution out.

On my personal TV setup I also run 480p only because of issues I have had with my set not always taking to the 480i over DVI

-Phatty