Originally posted by ultraviolet353
I view my DVR as yet another component in my a/v system. There is one problem...all my equipment is black, and the moxi box is grey/silver. I know the new wave of TV's etc. are silver, but perhaps they could offer a black "skin" for the Moxi box--I am sure others have the same problem. I love my Moxi box but it is this grey satellite in a sea of black...it just bugs me. this might need to be directed at Motorola, but MoxiGuy, what do you suggest--does Moxi plan on putting out any black boxes in the future?

The original Moxi boxes were black, you can see the original BMC9000 family here in PDF format (http://broadband.motorola.com/mso/product_ information/datasheets/bmcfamily.pdf), I don't know what happened to change to silver.

But I can suggest that you can use a spray paint to convert the Moxi front bezel to black, be sure that the paint is for plastic.

TRADE

Originally posted by JohnnyHK
MoxiGuy,

Here's another suggestion for you. Can you provide a new setting to either disable or dim the green LED clock on the face of the unit? It's pretty bright and can be a bit distracting at times. My preference would be some sort of "auto" setting where the clock is displayed while you're using the remote, but then turns itself back off after a few seconds of inactivity (like my Panasonic DVD players do).

Thanks,
John

I prefer that can display the channel number also, because the cable boxes have that feature the clock and the channel number on the display.

TRADE

Originally posted by markt170
Questions: 1. Where in the menu can I check to see what s/w version I have?
That is not in the MENU, you need push the MENU and OK button on the Moxi box and it display several pages of information about it.

2. Is there a way to playback in slow motion (it would seem there should be, but I just can't figure it out)?
I don't think that is possible right now.

3. When I set something to record, it automatically saves it for two days, and I can go into the recording options to change it to "save until space runs out;" is there a way to make that selection the default to avoid those extra recording steps?
Check the settings menu, but I think that you is better have two days by default than save until space runs out.

4. Remote has "ticker" button which doesn't do anything; what is it for?
This is for show a scroll bar with weather or stocks information, Adelphia put available for a few days and later desactivate it, I think that will be available again in short time.

5. My skip function is 30 seconds (which I like), yet I read that this function was replaced by 15 minute skip; how do you skip, for example, the first half of a basketball game?
The SKIP function is to skip the commercials, to move forward use the FORWARD button on the remote control the same to REWIND.

Adelphia has a good MOXI user guide in their website you can download here. (http://adelphiasocal.com/dvr/viewersguide/index.shtml)

I am also Adelphia Socal Moxi user
TRADE

I recently came across what appears to be a bug in my moxi box. I guess I was recording a show when I lost power and the moxi box rebooted. Everything is fine now except for the fact that the one show that I was recording, is still listed as 'in progress' with the little red dot. It's not ACTUALLY recording anything, but I cant stop the recording nor can I remove it from my 'recorded tv' list.

[QUOTE]Originally posted by trade
[[B] 2. Is there a way to playback in slow motion (it would seem there should be, but I just can't figure it out)?

Try holding down the pause button. It "kinda" works as slow mo.

Well im on my 3rd moxie in less than 2 weeks. Here are the problems ive had.
1st box---sound would go out when recording, when switched channels the sound would be there but eventually sound would go out on all channels. Reboot, everything ok until record again. Charter replaced.

2nd box--when recording--no video on other channels--screen said not subsribed even tho i am. Reboot all is well until start recording, then same thing. Charter replaced

3rd and current--program schuduled to record--went to channel that was recording and guess what--NO SOUND, stopped recording, deleted the few minutes that was recorded, went back to channel, it has sound, hit record and everything ok.

im starting to get a little flustered with the moxi. can someone give me some ideals before i call charter AGAIN.
thanks
rob

Hello,

In reviewing this thread, I see several people claim that the HD signal is of higher resolution coming through a 5100 or 6200 rather than the BMC9012 with Moxi.

So, I was wondering if anyone out there is renting both the 5100 or 6200 AND the 9012 (simply to record) from their local cable company ? (if they even make this a billing option)

And if so, have you done A/B comparisons and exactly what display do you have ? (including its native resolution)

Also, do you expect the 5100 or 6200 boxes still to provide a higher resolution signal even after the DVI on the BMC9012 becomes activated ?

Any advice is appreciated.

My biggest question is WHY aren't all these options activated right away? Why do these options take so long to get working? Why offer them at all if they arent activated?

These are questions I ask about any thing the cable companies put out.

Moxiguy or Charter_hsd,

I've been having problems with my two moxi boxes for the past couple of weeks now. I was wondering if you guys could help me out.

Problem 1 - My channels seem to dissapear from time to time on both boxes causing me to reboot in order to get them back. Example... Channels 2 - 10 and some of my HD channels dissappear pretty regularly. The only way to get them back is to reboot the box by holding in the small button on the front. Sometimes the channels are there but it says that I don't subscribe to this channel... I've even had this happen while watching a channel, like ESPN HD. One minute it is on and the next it freezes while watching the show... you then have to channel up and back only to get the "you don't subscribe" message.

Problem 2 - About once every week or two... one of my recordings will lock up and just stop before the program ends. When you go to recorded tv and choose the program it is listed as "in progress". You can hit ok and start watching the program but it is never complete. Usually it is missing the last 10-20 minutes of the program. I have to reboot the moxi box in order for the "in progress" status to go away. This problem is really frustrating and making me wish I had my tivo back.

So, If you guys could help me out I would greatly appreciate it. My zip code is 35127 and I live in the Birmingham, AL area. I am running the software version with the HD filter on both boxes. Oh, and charter_hsd... I'm not getting the ticker functionality ethier.

thanks guys

Originally posted by 98redvenge
My biggest question is WHY aren't all these options activated right away? Why do these options take so long to get working? Why offer them at all if they arent activated?
My guess would be that the core functionality was what they wanted to have finished before it rolled out to market, and the rest could be added down the road. If the developers tried to cram in every bell and whistle out of the gate, then it would take much longer to finish, assuming it was ever finished at all.

Originally posted by trade
The original Moxi boxes were black, you can see the original BMC9000 family here in PDF format (http://broadband.motorola.com/mso/product_ information/datasheets/bmcfamily.pdf), I don't know what happened to change to silver.

But I can suggest that you can use a spray paint to convert the Moxi front bezel to black, be sure that the paint is for plastic.

TRADE


You can't spray paint the Moxi Box. It's the cable company's equipment. If you did spray paint it and then you decided to swap the Moxi Box for another one or an updated Moxi box they probably would charge you for that box. I think it costs around $500.00.


I also have another suggestion for the Moxi. I noticed you can choose which channels you want to scroll through. I did notice that you can't get rid of the PPV channels or Movie Channels when you scan throught channels. If you got rid of the PPV and Movie channels in the channel lineup then they wouldn't show up in the PPV or Movie tab. Does that make sense? Thanks, Craig.

Originally posted by YeOj
Moxiguy or Charter_hsd,
So, If you guys could help me out I would greatly appreciate it. My zip code is 35127 and I live in the Birmingham, AL area. I am running the software version with the HD filter on both boxes. Oh, and charter_hsd... I'm not getting the ticker functionality ethier.

thanks guys I can help out with the Ticker functionality but that is about it. Please PM me the MAC ID of your MOXI Box and I'll check your account.

Considering that I am lowly Charter HSI technician, Moxiguy is considerably more qualified to assist you with your other issues.

Regards.

I've had a Moxi box for about three weeks, and am pretty happy with it - just a few complaints, in order of importance (to me):

1. native pass-thru. I have hundreds of SD channels and 7 HD channels. My TV (with the previous HD box set to pass-thru mode) will up-convert and display correctly all of the channels. With the moxi box, since it up-converts everything to 1080i, all of the SD channels are too wide. Add a pass-thru mode and let my TV do the job (much better on the SD channels, by the way)

2. Skip feature. According to Charter help, this was changed to 15 minutes due to a 'federal regulation'. True? If so, tell me the reg and I'll tell the fed what I think of it....

3. I'll also vote for a grid channel listing, like the previous box.

Ned

Originally posted by NBuckmaster
I've had a Moxi box for about three weeks, and am pretty happy with it - just a few complaints, in order of importance (to me):

1. native pass-thru. I have hundreds of SD channels and 7 HD channels. My TV (with the previous HD box set to pass-thru mode) will up-convert and display correctly all of the channels. With the moxi box, since it up-converts everything to 1080i, all of the SD channels are too wide. Add a pass-thru mode and let my TV do the job (much better on the SD channels, by the way)

2. Skip feature. According to Charter help, this was changed to 15 minutes due to a 'federal regulation'. True? If so, tell me the reg and I'll tell the fed what I think of it....

3. I'll also vote for a grid channel listing, like the previous box.

Ned


The next update will add native pass through. I found this in this thread from MoxiGuy:


"SD issues: The next update (3.2 for those who are counting) will have native-mode pass through. What this means is that BMC9012 will output signals in the same aspect ratio and resolution that it receives them. The benefit to you is that it takes the BMC out of the scaling business. There should be no difference between the way BMC outputs an SD digital channel and any other set top. Bear in mind that SD (480i) channels might be analog (usually 1-99) or digital (anything else that isn't HD). The digital signals aren't changed in any way in the process of buffering them to the hard drive. Analog signals, on the other hand, have to be digitized and encoded as MPEG2. MPEG introduces certain artifacts--much more obvious in high-motion scenes. The only way around this, as others have noticed, is to by-pass the MPEG encoding process for analog channels."

MoxiGuy, I now think this 3.2 is more important than adding the web browser if Moxi adds a web browser. I'm looking foward to the 3.2 update :)

I have a request for a future update. If I try to record the Daily Show (M-Th @ 11pm on Comedy Central) I end up with 3 episodes a day (10am, 7pm, 11pm) which are all the same show. Setting it to record first runs only doesn't seem to fix the problem.

What my fix would be is to allow manual recording. For example, I could say 'Record for XX minutes on XX channel at XX time every XX days' and I wouldn't have to worry about it picking up repeats.

3.1 is out now right? Should I be worried that my box still has 3.0? Any Adelphia reps round these parts? At least my skip button still does 30 seconds :cool:

I just am wondering when 3.2 would be applied since Adelphia still hasn't done 3.1.

This question goes out to anyone familiar with Adelphia cable (or any cable company that works in a similar way). When my Moxi box was set up, the cable guy said that I could get all the digital channels essentially for free because the moxi box is essentially a receiver for all of those channels.

Now normally I wouldn't worry if I didn't get any of those channels for free, but for some reason, I can get some of them (maybe 10 out of 70...) while the rest say that I'm not subscribed to the channel.

Does anyone know why some channels come through while others say I'm not subscribed.

BTW, this has happened a few times while watching ABC-HD. It tells me I'm not subscribed to the channel, yet I can watch it every other time just fine...

Originally posted by pens
This question goes out to anyone familiar with Adelphia cable (or any cable company that works in a similar way). When my Moxi box was set up, the cable guy said that I could get all the digital channels essentially for free because the moxi box is essentially a receiver for all of those channels.

Now normally I wouldn't worry if I didn't get any of those channels for free, but for some reason, I can get some of them (maybe 10 out of 70...) while the rest say that I'm not subscribed to the channel.

Does anyone know why some channels come through while others say I'm not subscribed.

BTW, this has happened a few times while watching ABC-HD. It tells me I'm not subscribed to the channel, yet I can watch it every other time just fine...

Hello Neighbor:

I am also an Adelphia customer and I had a similar experience before with my Moxi.
First if you have the Basic and Expanded Basic service, Channels from 2 to 99 you will not get the Digital Basic and Digital Premiun Channels (100~400), if you are getting some of this Digital channels good for you, in my case I get for free Showtime and Starz time ago and I keep in line-up with Moxi.

The HDTV channels like CBS, NBC, ABC, FOX, PBS, DSC are included with the Moxi Box, exception HBO, ESPN and SHOWTIME if you are not suscribed to them. I had the same problem with some HDTV channels, after several calls to customer service, they provisioned (put on the system that I am paying) these channels into the Moxi.

TRADE

Originally posted by trade
Hello Neighbor:

I am also an Adelphia customer and I had a similar experience before with my Moxi.
First if you have the Basic and Expanded Basic service, Channels from 2 to 99 you will not get the Digital Basic and Digital Premiun Channels (100~400), if you are getting some of this Digital channels good for you, in my case I get for free Showtime and Starz time ago and I keep in line-up with Moxi.

The HDTV channels like CBS, NBC, ABC, FOX, PBS, DSC are included with the Moxi Box, exception HBO, ESPN and SHOWTIME if you are not suscribed to them. I had the same problem with some HDTV channels, after several calls to customer service, they provisioned (put on the system that I am paying) these channels into the Moxi.

TRADE

What channel is Discovery-HD? I don't see it in my lineup.

Discovery HD is the 930 but It will be available at December 15th, that said the last bill of Adelphia.

TRADE

Originally posted by Eyecannon
3.1 is out now right?Not right. 3.1 was a special version that was created for our internal testing and employee trials. It was not and will not be released to cable operators for distribution to their subscribers. 3.0 is the latest release available. After 3.0, we're skipping right to 3.2 for public release.

Originally posted by trade
Discovery HD is the 930 but It will be available at December 15th, that said the last bill of Adelphia.

TRADE

Thanks for the info trade. I should probably check the bill when I get home. Do you know of any other channels that are going to be added in the near future?

Moxiguy:

Do you know of any way I can get this bug fixed/removed?

http://www.avsforum.com/avs-vb/showthread.php?postid=4730767#post4730767

Hey Trade and MoxiGuy
I'm also an Adelphia subscribed in O.C.
Did you notice my post on the previous page ?

Did you happen to have a 5100 or 6200 before the Moxi and notice any difference in the quality of the HD channels?

MoxiGuy.... if this is indeed a true observation, then will the HD picture quality on the Moxi be equivelent when you guys enable the DVI ?

Thanks for all the help and outright patience in re-answering alot previous asked questions on this thread.

Just got my Moxi box setup today. I previously used a ReplayTv 5000 series unit the last two years. Overall the moxi box is much better, the dual hd recievers in particular is nice. A few suggestions I would second are to have a grid layout for channel surfing, it just makes things easier. Also a little more control over the recording options. Leting me set a specific time window to record things, so that i don't get the same show recorded multiple times. And lastly, one nice option with the replay tv was that when you scheduled two recordings and there was a conflict on night, but not necasarily on another, it would have an option to record shows that don't conflict, which was nice.

Originally posted by MoxiGuy
Not right. 3.1 was a special version that was created for our internal testing and employee trials. It was not and will not be released to cable operators for distribution to their subscribers. 3.0 is the latest release available. After 3.0, we're skipping right to 3.2 for public release.

Ahh cool. Is there a solid release date for it yet? Sorry if you already mentioned it.

Originally posted by trade
Discovery HD is the 930 but It will be available at December 15th, that said the last bill of Adelphia.

TRADE

I didn't notice that written on my last bill... are you saying it will be channel #930? Can't wait for it!

Too bad Charter could care less about adding additional HD channels to the St. Louis market - I would certainly enjoy seeing Discovery HD too...

Moxiguy,

Does this image (moxi .com/assets/products/moxi/082004/find_lg.jpg) indicate that a Grid Style Program Guide may be forthcoming?

Look closely at the 4th option down from the top. I don't believe that a "By Guide" option is currently available in the "Find & Record" category.

Similar images can be found on pages 11 and 12 of what appears to be a newly updated users guide (digeo .com/assets/manuals/viewersGuide.pdf).

Please excuse the space between the domain and the "dot com". The bulleting board won't allow me to post URLs because I have less than five posts to my name.

Could the Moxi be programmed to do the following? If so, how?

30 second skip on 6412 DVR

I just got done finding some useful information on www avsforum com regarding the Motorola 6412 dual-tuner DVR box. I tried the following and it worked flawlessly for me.

The following instructions will re-program the "HD Zoom" button on the remote control to function as a "30 second fast forward" button. Works perfect for skipping through commercials. It will function when playing programs recorded on the DVR & also when playing a buffered program.

1) Press the "Cable" button at the top of the remote to put it into Cable Box control mode.

2) Press and hold the "Setup" button until the "Cable" button blinks twice.

3) Type in the code 994. The "Cable" button will blink twice.

4) Press (do not hold) the "Setup" button.

5) Type in the code 00173 (for 30 second Skip).

6) Press the "HD Zoom" button to map the skip or swap function to it.

7) You're done.

Originally posted by superboy
Does this image... indicate that a Grid Style Program Guide may be forthcoming?It does not. Do you see the word "Grid" in any of those images? The image doesn't depict an upcoming feature. In fact, the opposite. It depicts an early feature that we built, tested, and put back on the shelf more than a year ago. It was a guide. But not a grid. We have something coming up some time next year that will give you new options for browsing future shows. (also not a grid guide.)

Moxi Guy:

I have had a problem that as persisted through the past two software updates. When using the channel Down button on the remote, I am unable to go from channel 8 to channel 7. I can manually go strait to channel 7 via the remote, the moxi menu channel guide and on-screen scroll to it, but when using the channel down we get stuck on channel 8. I am able to channel up form 6 tp 7 and form 7 to 8. I have tried removing channel 7 form the channels list and adding it back in, and have rebooted the unit as well.

As this is one of our local affiliates, and we have another below 7, it makes it difficult at times.

Chris

Originally posted by cbranson
When using the channel Down button on the remote, I am unable to go from channel 8 to channel 7.

I am also having the same problem, except for me it is channel 21 and 22. If I push 21 or 22 on the numerical keypad, it will not go to those channels it just stays on the current channel that I am watching. If I go to “Channels” in the menu and try to access them that way it still does not work, it just stays on the menu. The only way I can get to those channels is to go to channel 23 and then push the channel down button. Also, if I go to channel 20 and then push the channel up button it does not work.

NeedAName:
1. Yes. Moxi replaces your current digital cable receiver. (or, if you don't have digital cable, it serves as your cable receiver. cable from the wall plugs into the back of the BMC9012. CableCARD is a system for authorizing digital receivers to decode and display the programming package that you have subscribed to. BMC9012 doesn't require it; it has built-in methods for doing that.

2. With all those splits you may have a drop in your cable signal that would be tough for Moxi to deal with. Your cable installer can measure the signal strength and advise.

3. Your idea for dividing up the tuners and outputs won't work. In a DVR, everything winds up recorded to the hard drive first and then it's output in a form that your TV can display. So, whether the source is digital or analog, it all winds up as a digitized file on the hard drive. So, they don't get routed separately to different outputs. But there is something in your idea: some are reporting that they split the cable signal beore it goes into the DVR and feed it directly into their TV tuner. That way they have the choice of watching analog directly (by-passing the DVR) or using the DVR (for tricks like pausing live TV). View direct--better PQ. View through the DVR--more control. (BTW: next year we'll have a product that is designed to serve two different TVs in two rooms. Sounds like something you'd want. Look for it.)

4. Folks post pretty consistently that HD PQ is great, digital SD is really good, and analog loses some quality. The analog issues are discussed at length. Pretty much all DVRs have the same issue here. (see answer to three).

markt170:
Next software version will add a skip forward and backward by 15 mins. feature. (this will be in addition to the current skip function, not as a replacement.)

pens:
don't have your answer yet on the dead recording. But I'm looking for it.

agree that manual recording is a useful feature. We're considering it for an update sometime after mid year.

meanwhile: here's what I do for Daily Show: I set recording options to keep only one episode. Downside: if I don't watch it every day, i miss it. Upside: I only have one copy on my box at a time.

98redvenge:
Why can't you have it all now? Fair question. There are book length answers. Browse at Amazon for software development and software project management. A couple of good ones (among many): The Mythical Man-Month: Essays on Software Engineering, 20th Anniversary Edition by Frederick P. Brooks and Rapid Development by Steve McConnell (Paperback). See the diagrams on pp 150 and 151 of Rapid Development for an at-a-glance answer.

NBuuckmaster:
1. native passthrough is coming
2. Don't know about any such regulation. Let me know if you find it.


Duckjob:
with a series recording, Moxi will record shows based on priority. So if one airing conflicts with a higher priority series, you won't get that particular aring, but you will get future aringings that don't conflict.

With a single episode (say a movie), if you find the show with the Title search, you can choose "View upcoming" and see all future broadcasts over the next two weeks. You can select another airing


eyecannon:
no release date set for 3.2 update. We're looking at some time before spring next year


Will53033
Not that way. Setting the skip interval is not something that individuals can do for their own boxes. (Aaron Brown on CNN last night had a long segment on commercial skipping and how it would mean that his daughter would go to bed hungry. he admitted that was a bit of a stretch--but an awful lot of TV rests on the back of advertising. As does a lot of awful TV, but that's why we love DVR.)

Thanks for the answer.

So then a cable card won't really work then? Or i make the choice between the cable card and the moxi?

Moxiguy,

Any help for my issues from this post?

http://www.avsforum.com/avs-vb/showthread.php?postid=4734471#post4734471

thanks

Why do some people have cable cards? What are they.

Also what is so darn important about native pass through.
If its regarding analog signal or soemthing I think it looks as perfect as my last digital box. I dont see any difference like some people say its grainier. I dont see that.

MoxiGuy:

I have run into the following problem twice. I have setup a series to record and then for whatever reason deleted the series. I had to then manually go in and delete each upcoming show set for record, but then as the guide updates each day or two it will add the shows to the To Be Recorded list even though the series is no longer set to record. Usually after about month it stops adding them to the record list. Not a huge issue just a bit annoying.

Also, when I first got the box and setup a series to record it would record the show twice one on each tuner at the same time, but has not happened since then. This only lasted about a week or two.

And one last bit, I have played around with a couple of the games and for some reason if I bust with a 22 on Blackjack the game will not deal another hand. I can quit the game and come back in and everything is fine. Weird.

Thanks again

Quick status update:

We have Games in Anderson, SC, but no Ticker or VOD....

OK, MoxiGuy, here's something to pass along to your colleagues...

Well, you've finally done it! You've successfully caused me to rid my living room of our ReplayTV box in favor of a Moxi box! I originally left the ReplayTV box hooked up "just in case" Moxi didn't meet our expectaions, and honestly, we haven't used it since Moxi was installed. I am moving our old Digital Cable box and ReplayTV model 2020 from the living room into our bedroom, and moving the ReplayTV model 5040 from the bedroom into the "computer room" for the occasional offloading of shows to my PC. Once the Moxi Mate is released, I'll install that in the bedroom and probably sell off the 2020.

In the mean time, I have a third upgraded ReplayTV model 2000 that is currently gathering dust. If anyone is looking for a solid, reliable, upgraded ReplayTV model 2000, let me know. I'm probably going to put it on ebay very soon...

Originally posted by 98redvenge
Why do some people have cable cards? What are they.



Cable cards are just little PCMCIA looking card t things that replace a cable receiver. The set I listed is equipped with one.

Downside is that it doesn't allow two way comminication, so no programming guides, no PPV etc.

Upside is one less ugly clunky box taking up space.

YeOj,

There is a software fix in the works that you will probably get before the end of the year. This might also be an issue of signal strength coming into the box. Check that (or have Charter check it).

More on CableCARD:
They don't actually replace the entire set top box. They replace the part of the set top box that deals with conditional access--that is to say allowing you to see only the channels you have subscribed to. The rest of the functionality of the set top is embedded into your TV or other cableCARD ready device. As NeedAName says, the current generation of CableCARD can't support all of the advanced features of today's cable systems.

MoxiGuy - nice update earlier today gelling everything in one note - thanks for the good info! Can you please address any update there is with increasing storage up from the 80gb drive as nothing has really been said on it in quite a while (outside of my ranting... :-) ). Outside of this storage issue I love the Moxi box. I realize the add on box will be coming sometime next year but are you guys truly working on utilizing the usb2.0 ports to hook up a drive to and is there any idea on a time frame?

A while back someone mentioned taking apart their box to replace the drive - yes, I know and I am sure they realize they're out the cost of the box when the cable co. comes to reclaim it - was there any success with this?

Well, it was inevitable. I get enamored with a product, and I go nuts and end up registering and setting up a "Tips" site. It may take a day or two for the domain to propogate through the Internet, but "MoxiTips.com (http://moxitips.com)" is now up and running as part of my current "Jim's Tips (http://jimstips.com)" site. In addition to Moxi Tips and Tricks, I'll be adding some reviews and other insights.

FYI, just as with my ReplayTV tips, I am NOT trying to draw traffic away from the AVS Forums--far from it. I am just trying to provide a resource that focuses solely on Tips and Tricks leaving forums like the AVS Forum for what it is designed: discussion. By all means, if you jump from here to there, PLEASE be sure to come back to the AVS Forums!!!

Originally posted by 98redvenge
Also what is so darn important about native pass through.
If its regarding analog signal or something I think it looks as perfect as my last digital box. I don't see any difference like some people say its grainier. I don't see that.

98redvenge,

Native pass through is all about scaling. Currently on 16x9 HDTVs the Moxi box allows you to set the resolution and aspect ratio to match your TV, however this is an issue because when you change to a normally 4x3 aspect ratio channel...the moxi box stretches the image to fill the 16x9 screen and scales to 720p or 1080i (depending on your HDTV), thus reducing the quality of the image. So, if you don't want the screen stretched, you must manually set the Moxi box to 480i when watching the 4x3 channels and then change it back when watching 16x9 channels. The new Moxi firmware will output signals in the same aspect ratio and resolution that it receives them. This is the same way the Moto5100 boxes worked in the past.

The bigger your screen size the grainier the image will be, so if your screen is a smaller size and only displays 4x3 aspect ratio...you won't see the problem.

Hope this helps....

Jim, good summary as usual. However you didn't mention as a negative perhaps one of the biggest problems with this box (and the Motorola 6412 box or most of these Motorola PVR solutions for that matter) the analog channel encoding being very lousy compared to ReplayTV and even Tivo standalone. I'd say picture quality for analog channels is worse than ReplayTV 5xxx using standard quality encoding, at least that is the case for the 6412 box.

Combine that issue and add in automatic commercial advance, 30-sec skip and the ability to jump anywhere in the stream and in-home sharing to any TV in the house, scheduling over internet, etc. with ReplayTV (and the IVS capability + DVD archiving you mentioned) and there are very compelling reasons to keep ReplayTV (5xxx series anyway) for all SD (analog and digital) recordings IMO.

My current use model is ReplayTVs for all SD recordings, Motorola PVR for all HD recordings. If you already have ReplayTVs I would find it very difficult to give it up, especially the 5xxx models.

Originally posted by jbarr
Well, it was inevitable. I get enamored with a product, and I go nuts and end up registering and setting up a "Tips" site. It may take a day or two for the domain to propogate through the Internet, but "MoxiTips.com (http://moxitips.com)" is now up and running as part of my current "Jim's Tips (http://jimstips.com)" site. In addition to Moxi Tips and Tricks, I'll be adding some reviews and other insights.

FYI, just as with my ReplayTV tips, I am NOT trying to draw traffic away from the AVS Forums--far from it. I am just trying to provide a resource that focuses solely on Tips and Tricks leaving forums like the AVS Forum for what it is designed: discussion. By all means, if you jump from here to there, PLEASE be sure to come back to the AVS Forums!!!

get back 30 SEC skipp

the 15 min skip was the stupidest idea anyone could have thought of. How dumb!

moyekj,

Thanks for the comments. As for the other negatives, you are correct. I'm almost done writing a more "comprehensive" review and comparison to ReplayTV, and those issues will be in there. I just wanted to give a brief "snapshot" of what a Moxi DVR is, hoping to spark some interest to read some additional content I'm going to post.

To EVERYONE here,

If you have any tips, let me know and I'll GLADLY post them crediting you. This feels like the "good old days" of ReplayTV when the company listened and users brainstormed. I'm really excited to be in somewhat early in a product....

UPDATE: I just posted five new "tips" over at MoxiTips.com (http://moxitips.com)...enjoy!

Originally posted by 98redvenge
get back 30 SEC skipp

the 15 min skip was the stupidest idea anyone could have thought of. How dumb! At first, I thought the same thing, especially coming from the RelpayTV world. I thought I was going to sorely miss it, but after using Fast Forward for a few weeks, it really isn't that bad. My only real complaint is that there needs to be some better "tuning" of the overshoot correction. I still find myself having to consistently press [Replay] at least once or twice. (And that's with "two" Fast Forward presses, not "three".)

Originally posted by jbarr
If you have any tips, let me know and I'll GLADLY post them crediting you. This feels like the "good old days" of ReplayTV when the company listened and users brainstormed. I'm really excited to be in somewhat early in a product....

UPDATE: I just posted five new "tips" over at MoxiTips.com (http://moxitips.com)...enjoy!

Jim

I glad with your iniciative, I was thinking why not put a FAQ about the Moxi, actually the forum thread is very long more than 30 pages, and I see that people asked the same questions before anwsered, additional we need the link to DIGEO and Motorola Manuals and DVR Cable User Guides.

I will send some stuff to include from the Technician Manual.

TRADE

MoxiGuy:

I have a suggestion that can hopefully be added to a future version of Moxi. I've noticed that some shows run from 8:00 to 9:01, and that screws up the Moxi because now I can't record a show from 9-10pm. If there was some way to fix this (possibly a dialog box that says 'XX show is scheduled to run (x < 5) minutes past the hour, you can record show YY at the expense of the last x minutes of show XX) Get what I'm saying?

P.S. I remembered this because a story about this was posted to slashdot.org today.

http://slashdot.org/article.pl?sid=04/12/02/1856215&tid=129

EDIT:
This post here also suggests something that would be a nice feature (if possible)

"Yes. I'd like to see soft scheduling. If the tuner isn't in use for something else I'd like it to record an extra five minutes before and after the show I'm interested in."

http://slashdot.org/comments.pl?sid=131510&cid=10977278

Hello!

I got my Moxi box 2 days ago but it isn't working. The Adelphia tech came out and swapped out my HD box for the Moxi box but was unable to get the service working. He said the box wouldn’t get an IP and that it should start working in about 2 hours. Several phone calls and 2 days later it still doesn't work. I can get to the Moxi menu and scroll through the settings, but that is it. I can't get a straight answer out of anyone at Adelphia, but the story I'm getting is there is a problem with the Moxi DNS servers, which is why I'm having problems. My questions are:

1. Is anyone else in the Ventura\ Oxnard\ Thousand Oaks area having problems? I would think that if the DNS servers were bad nobody in the area would be getting program info.

2. Does this happen often? I haven't read anything here that says there have been outages, but I don't know if I want to go with this if I can't rely on it.

3. When I look in the service menu, in addition to most of the network settings being “unavailable” the software section says “error” for apps version, boot version, updates version, software version and last software update. Does this mean there is a problem with the box or will that all go away once I get connected?

Thanks!

Update: Adelphia now thinks it is the box, but I have to wait until Dec 18th for the service call. Really annoyed the tech left me with a broken box and now I have to wait 2+ weeks to get a working one.

Originally posted by pens
MoxiGuy:

I have a suggestion that can hopefully be added to a future version of Moxi. I've noticed that some shows run from 8:00 to 9:01, and that screws up the Moxi because now I can't record a show from 9-10pm. If there was some way to fix this (possibly a dialog box that says 'XX show is scheduled to run (x < 5) minutes past the hour, you can record show YY at the expense of the last x minutes of show XX) Get what I'm saying?I saw the Slashdot article too, and this was a HUGE deal on my ReplayTV box because ReplayTV only has one tuner. But is this really an issue with Moxi? Moxi has two tuners, so as I understand it, unless you have three shows trying to record at the same time, this shouldn't be an issue, is it?

Originally posted by jbarr
I saw the Slashdot article too, and this was a HUGE deal on my ReplayTV box because ReplayTV only has one tuner. But is this really an issue with Moxi? Moxi has two tuners, so as I understand it, unless you have three shows trying to record at the same time, this shouldn't be an issue, is it?

Well, it's not a huge deal. I've only had it happen to me once. I was recording a show from 8:00-9:00 (but it was scheduled until 9:01), and then I wanted to record 2 shows from 9-10, and I could only choose one of them.

Question re buffering:

"If you decide to record a show AFTER it started, Moxi can record the entire show back to the beginning as long as it is buffered. "

What does that mean "as long as it is buffered?" My guess is that is that it means you have to have been tuned into that channel and the tv had to have been on. In that case, unless you walked away, you were likely watching the show anyway, so you normally wouldn't need to record it.

Right?

Question re remote:

Can the Moxi remote be programmed to turn on the audio receiver (Sony ES) automatically whenever the tv is turned on? And can the Moxi remote be programmed to adjust at least the volume of the receiver? If it could, then I wouldn't have to worry about trying to program the Moxi functions on my Universal remote; I'd just have two remotes -- one for tv (which I watch only through the audio receiver) and one for everything else.

Originally posted by markt170
Question re buffering:

"If you decide to record a show AFTER it started, Moxi can record the entire show back to the beginning as long as it is buffered. "

What does that mean "as long as it is buffered?" My guess is that is that it means you have to have been tuned into that channel and the tv had to have been on. In that case, unless you walked away, you were likely watching the show anyway, so you normally wouldn't need to record it.

Right?

Your partly right. The Moxi had to have been tuned to that channel, but it is not necessary for the TV to have been on.

Question re remote:

Can the Moxi remote be programmed to turn on the audio receiver (Sony ES) automatically whenever the tv is turned on? And can the Moxi remote be programmed to adjust at least the volume of the receiver? If it could, then I wouldn't have to worry about trying to program the Moxi functions on my Universal remote; I'd just have two remotes -- one for tv (which I watch only through the audio receiver) and one for everything else.

I'm pretty sure the Moxi remote can only be programmed to operate a TV, not a receiver.

The Moxi remote can be programmed to control either a TV or receiver. The only buttons that apply is the power and volume though. It works fine for my harman/kardon

I have my Moxi Remote controlling the volume on my Sony receiver.

About the buffer record is only 30 minutes duration and works under the time of Moxi TVGuide.

The Moxi Remote only have a POWER BUTTON to turn on your TV, if you want control other devices and your MOXI you need get an expensive Remote Control such Harmony, Sony or MX models.

TRADE

Remote:

Well, it looks like a 2-2 tie. Glendale & Trade say the Moxi remote can't turn on and adjust volume of the receiver, but abcward and ironwill say they are doing it. Could you explain how you got your remotes to do it?

Originally posted by markt170
Can the Moxi remote be programmed to turn on the audio receiver (Sony ES) automatically whenever the tv is turned on? And can the Moxi remote be programmed to adjust at least the volume of the receiver?
Not yet. Yes.

Current remotes can control EITHER the TV or the receiver.

If TV, you get power on/off, mute & volume.
If Receiver, you get mute & volume only (no power on/off).

There is a revised remote in development that will add some more options.

If Receiver, you will get power on/off as well as mute & volume.

With the new remote you will also be able to program both TV and Receiver, in which case you get
Power on/off for BOTH devices. As well as mute & volume on the receiver.

I tested a prototype of the new remote on my home system this weekend. It will probably be some time in spring that production units reach customers.

abcward's experience is consistent with this. Ironwill, do you know some special method to get power on/off for your receiver?

Originally posted by markt170
Remote:

Well, it looks like a 2-2 tie. Glendale & Trade say the Moxi remote can't turn on and adjust volume of the receiver, but abcward and ironwill say they are doing it. Could you explain how you got your remotes to do it?

I got the Sony Receiver codes from the Digeo website where they had the Moxi manual. Pretty straight forward and easy to do...

On the reverse, I have my Sony Remote Commander programmed for all of the Moxi remote functions as well.

Moxi remote can be used for either TV or RECEIVER, not both.

I got a new TV and needed the new codes, which I found here: http://broadband.motorola.com/noflash/customer_docs/user_guides/506820-001.pdf

Hi all, just got my Charter Moxi box. Real nice, but the SD PQ on my Moto HD box was alot better. I am going to try it for a while and see if the loss in PQ on those channels is worth the other features. I have a 35" Mitsu CRT for now, and the SD PQ on the old HD Moto box looked just awesome. I now have a much worse picture now on the under 100 channels.

Why can't we just choose which channels we want the box to record for pause and rewind functions? This would eliminate the need to encode to MPEG2, right?

Moxiguy, I spent a few hours reading this thread, and just want to say thanks. It is great to know more than the cabel guy that came out.

When he came he said he could not install it in my glass door ent center due to the heat it creates. Bummer, so we put it on the shelf above the TV, lots of room and vent holes.

I hope a solution to the SD PQ is found, as I like the features, but just can't stomach the fact that I could just go to the old HD box and get a better picture on all those channels.

Originally posted by gameduck
I hope a solution to the SD PQ is found, as I like the features, but just can't stomach the fact that I could just go to the old HD box and get a better picture on all those channels. There's no solution with current Motorola PVR hardware. These PVR boxes have to encode analog to digital in order to buffer/record to the hard drive, (and also the DVI output is all digital also meaning analog channels need to be encoded to digital). Good encoders cost too much money to put in this box that cable co. has to pay up-front for, so we will never get good encoders in these cable co. boxes. If you don't care about PVR'ing the analog channels then just use a splitter and take 1 input directly to your TV (bypassing the box). Otherwise the only viable solution is when Comcast begins encoding all the analog channels at the headend and sending them down the pipe as part of the digital lineup (which I heard may happen sooner than later). Then encoding by the HD box is no longer needed and this issue goes away, and you make your digital subscriber base happy by providing better picture quality alternative for channels 2-78.

Originally posted by moyekj
There's no solution with current Motorola PVR hardware. These PVR boxes have to encode analog to digital in order to buffer/record to the hard drive, (and also the DVI output is all digital also meaning analog channels need to be encoded to digital). Good encoders cost too much money to put in this box that cable co. has to pay up-front for, so we will never get good encoders in these cable co. boxes. If you don't care about PVR'ing the analog channels then just use a splitter and take 1 input directly to your TV (bypassing the box). Otherwise the only viable solution is when Comcast begins encoding all the analog channels at the headend and sending them down the pipe as part of the digital lineup (which I heard may happen sooner than later). Then encoding by the HD box is no longer needed and this issue goes away, and you make your digital subscriber base happy by providing better picture quality alternative for channels 2-78.

I thought adding the native pass-through mode will help alot? I wonder when Charter in St. Louis will make their analog channels digital? I hope soon. Maybe all cable companies will have to go all digital if they launch the Moxi. :)

Originally posted by pens
I have a suggestion that can hopefully be added to a future version of Moxi. I've noticed that some shows run from 8:00 to 9:01, and that screws up the Moxi because now I can't record a show from 9-10pm. If there was some way to fix this (possibly a dialog box that says 'XX show is scheduled to run (x < 5) minutes past the hour, you can record show YY at the expense of the last x minutes of show XX) Get what I'm saying?
Yes I get it. Neat suggestion and we'll consider it for a future update. We're already exploring some optons for solving this one. Meantime, I'd like to point out that Moxi has a manual cure: we include negative padding options. In other words, if you want a show that starts at 9:00, but there's a conflict because the previous show runs to 9:01, you can use the Recording Options feature to START 1 minute late. (Other DVRs only allow Start early and end late. But we built in padding in both directions (Start early OR late... and late OR early) so that you can solve these conflicts.

BTW: wrt the slashdot article. Networks were playing these games before TiVo. I don't think the motivation has anything to do with foiling the DVR. It's more about controlling the flow of the live audience from one program into the next. Messing with DVRs is just collateral damage.

Originally posted by moyekj
There's no solution with current Motorola PVR hardware. These PVR boxes have to encode analog to digital in order to buffer/record to the hard drive, (and also the DVI output is all digital also meaning analog channels need to be encoded to digital). Good encoders cost too much money to put in this box that cable co. has to pay up-front for, so we will never get good encoders in these cable co. boxes. If you don't care about PVR'ing the analog channels then just use a splitter and take 1 input directly to your TV (bypassing the box). Otherwise the only viable solution is when Comcast begins encoding all the analog channels at the headend and sending them down the pipe as part of the digital lineup (which I heard may happen sooner than later). Then encoding by the HD box is no longer needed and this issue goes away, and you make your digital subscriber base happy by providing better picture quality alternative for channels 2-78.


Thanks for the reply. Why can't Moxi just let me choose not to pause or rewind those channels, and leave them alone? Do they need to be converted to be displayed at all?

Also, recorded shows are stuttering alot, it is driving me nuts. If I rewind to the spot of the stutter, it repeats exactly. Will this go away, is my box bad? Good lord, please tell me I don't need the cable guy here again, took 2 hours to get this thing up and running Wednesday.

Thanks.

Any word on when these Moxi boxes will recieve Firewire?

I recieved mine 2 weeks ago and I am very pleased by the GUI. Its is in lack of words, SWEET! Very pleasing to the eye and the ticker is just awesome for us sports freaks. Compared to my other local cable offerings, it is a godsend. Btw, I recieve it thru Charter Cable.

But, I find my DVR is full after 6 HD movies. I believe it is a 80g HDD:( Is there a larger 200g in the works or better yet firewire?

Course, all of the movie's on HBOHD and SHOHD are cropped. Which, alone they should be tried for mutany and hung. But, they are still a tad better than nothing at all. But still, I mean whatever happened to OAR?

Anyways. My main questions are:
1) When is a bigger HDD coming out?
2) When is firewire outs being added?

Matt

Originally posted by SteroMAdMAn
Anyways. My main questions are:
1) When is a bigger HDD coming out?
2) When is firewire outs being added?
A new model with a 160GB drive is planned for the first half of next year. This model will also have an extension unit that will let Moxi serve two TVs in two rooms.

Firewire ports are planned for summer.

Originally posted by pens

This post here also suggests something that would be a nice feature (if possible)

"Yes. I'd like to see soft scheduling. If the tuner isn't in use for something else I'd like it to record an extra five minutes before and after the show I'm interested in."

http://slashdot.org/comments.pl?sid=131510&cid=10977278 [/B]

I have soft padding. I hate it. I'm in the Comcast seattle area using the Microsoft TV version of DVR. They use soft padding to automatically start 90 seconds early and end 90 seconds late. True, it eliminates the occasional need to fiddle with start times. But the penalty is that every damn show starts with 90 seconds of crap that I have no interest in. Five minutes of soft padding on each side of the show--in a world where no cable DVR has a big enough hard drive--would be a colossal waste of space. IMHO, this is one of those clever programmer ideas that turns out dumb in the real world.

I like pens' idea a lot: ask me if I want to record the part of the show that DOESN'T conflict.

Better than soft padding... get the networks to publish accurate start times so the DVR can do it without manual adjustments OR soft padding

Originally posted by markt170
Question re buffering:

"If you decide to record a show AFTER it started, Moxi can record the entire show back to the beginning as long as it is buffered. "

What does that mean "as long as it is buffered?" ... unless you walked away, you were likely watching the show anyway, so you normally wouldn't need to record it.
If you bring up the transport bar (the time line) by pressing any of the transport buttons, the area filled in with blue represents all of the program that is currently buffered to your hard drive. That's what you'll get if you press record.

Why? You want to save it to show to your wife, husband, child, brother, annoying sit-com neighbor, roommate, lover etc. or because you just turned on the TV and missed the beginning and you can't stay for the end because you're rushing to Parents Night.

Originally posted by MoxiGuy
A new model with a 160GB drive is planned for the first half of next year. This model will also have an extension unit that will let Moxi serve two TVs in two rooms.

Firewire ports are planned for summer.

How will current Moxi users get their hands on those models? One, our cable companies will never inform us that new models have arrived, and 2) How would we convince clueless CSR's that there is nothing wrong with our current Moxis, we just want a different one. That whole conversation sounds like it will be absolutely no fun for anyone.

I STILL dont see how you people can see a difference in the analog channels. Are you guys THAT geeky to see that Sheesh!!. And I though I was a techie nerd.

Face it PVR will NEVER look as good as a standard digital box or reciever. Face the facts :-)

Also how can someone watch a movie over and over and over again.


On a side note. HDD's get fragmented. How does the Moxi prevent this from happening. We all know that if a drive gets fragmented, it can slow file retrieval. How does the moxi handle this problem.

abcward:
I expect that your cable company will be eager to inform you of the new model. It's not a replacement, it's an upgrade. It's a two-room service rather than one room. It will probably, therefore, be priced higher than a one-room service. You'll call up and say I want the two-room DVR. Or you'll say, "can I get a Moxi Mate for my other TV?" and they'll say, "Sure, but we'll have to swap out your main box, too."

Please don't do this now. It's not shipping. I'll tell you when.

Originally posted by 98redvenge
I STILL dont see how you people can see a difference in the analog channels. Are you guys THAT geeky to see that Sheesh!!. And I though I was a techie nerd.

Face it PVR will NEVER look as good as a standard digital box or reciever. Face the facts :-)
On exact same analog channel ReplayTV (a standalone PVR) even at lowest quality setting looks MUCH better than what the Motorola boxes have to offer and looks as good as the analog signal straight to TV at medium quality. So yes, PVRs can look pretty much as good as a standard receiver if the encoder hardware is half way decent. Even the cable techs that come to install these Motorola PVR boxes admit the analog channels look like crap, so I would say you are in the minority that hasn't noticed a degradation in analog channel picture quality - which is a good thing for you - consider yourself lucky.

I have my original Motorola 6200 and a Moxi. Sd and digital cable look great on the 6200 but if I switch it to the Moxi on the same channel it looks like crap. Sorry if that make me geeky but I'm not the only one to see that. I've grown to love the Moxi because it can record all the HD stuff I watch. I would love to be able to record my TV Land stuff on it but can't because of the grainy picture. I still record it to S-VHS via the 6200 box. It actually looks better.

Jim

How many days of lsistings hould be in the unit.? I am getting about 12 days right now, up to 15th today

I just got my unit today .. I am frustrated already. Someone please help me out here so I dont take this thing back.

1. TV quality looks terrible. Far worse than my Tivos. HDTV looks fine and all, but the normal stations look like its total static. Artifacting everywhere. It looks like the compression is way way too high or something - Even for LIVE tv.

2. When I set up a series - Like CSI: Crime Scene Investigation for Thursdays at 9pm. I select First-Runs only. So it should ONLY record brand spanking new episodes. Instead it fills my "To Do" list with CSI on Fri and Sunday nights which are REPEATS from the first four seasons. These are NOT new. Is my unit broken? How can I get rid of the DOZENS of repeats that I dont want to see other than manually removing them?

3. How do I record a repeating channel and time without using Series. I dont see this option at all. What if I just want it to record Thursdays 9pm till 10pm regardless of the content?

4. In 480p and 1080i normal channels are all flickery and show double images. It's really bad. Could this be because it's going through my receiver, or is this normal with some sets? The HDTV stations look FINE at these resolutions. Normal stations do not. Is there an option to have the Moxi auto select the correct modes?

I'll be keeping it for a week, but right now i'm entirely unimpressed. The remote response is slooooooowwwwwwww.. I want instant channel switching. Not a 1 sec delay, or even half second. Instant. Even the menus are slow.

Maybe I got a bum unit. I'm a bit frustrated so sorry if this sounds so abrasive. I've been waiting for a HDTV PVR for YEARS now.. I was execting Tivo quality + more by now.

Edit:

This thing doesn't seem to distinguish shows by time and channel for a series! I looked at the CSI again and it wants to record EVERY CSI on every channel its played on! Even with FIRST RUN selected. It should ONLY be recording the show every Thursday at 8pm! This is ridiculous.

Originally posted by MoxiGuy
[B]abcward:
I expect that your cable company will be eager to inform you of the new model. It's not a replacement, it's an upgrade. It's a two-room service rather than one room. It will probably, therefore, be priced higher than a one-room service. You'll call up and say I want the two-room DVR. Or you'll say, "can I get a Moxi Mate for my other TV?" and they'll say, "Sure, but we'll have to swap out your main box, too."


This is not the case in Southeastern Wisconsin. Charter takes the mushroom approach - keep people in the dark and feed them manure.

Originally posted by Philipv1
I am frustrated already.

I'm sorry your experience is so frustrating.

The issues you mention are known and some are solved in our next software update, due early next year. Some of the others are solved in the update after that.

We'll have a smarter first-run only strategy that won't get you old seasons of CSI.
We'll have automatic resolution switching

From your description of picture quality, I wonder if you have a signal-level problem coming into the box. Do you have a lot of cable splits in your home?

I've never recommended this before, but if you find the experience this irritating, I'd recommend having your cable company remove the box until the update is ready.

I have the next round software at home in our employee trials. I think you'll really like it.

MoxiGuy

MoxiGuy:

I've been reading this entire string of messages for months now. I live in Los Angeles in Adelphia's area, and I've scheduled an installation with them for two DVR boxes. I have two HDTV's, and right now, using the Motorola boxes, everything is great. PQ is near perfect, even on the SD channels. I'm very happy with the service, but really want the DVR's.

I'm told by Adelphia that they will replace the current HD boxes and substitute the new DVR's for them.

I think I'm pretty familiar with the current drawbacks and what kinds of problems **might** arise using the new DVR's with Moxi.

But here's my question for you, and specifically for you: I keep hearing about the next, latest and greates firmware upgrade which will solve most of the problems that people have with issues such as native resolution switching, picture quality for SD, smart-recording and the like. You just wrote that you "have the next round software at home in [y]our employee trials".

When will it be released and pushed out to the users? I really don't want to experience any degradation in service or picture quality. I can live for a couple more weeks without the DVR aspect. I will not go backwards in terms of quality simply to be able to have a digital recording device.

Should I simply wait and reschedule the install until the firmware upgrade is released?

I ask only because this thread started back in August, and it's now December, and the problems, some very major ones like native resolution recognition and switching, still seem not to have been solved, but are still in "employee trials."

Will we really see the release of a fix for these problems before the end of the year?

MoxiGuy

I'm just guessing are the updates in this order:


3.2 - adds native pass-through, some menu+ticker changes - Spring 2005


Home Networking - Summer 2005


Then maybe Internet by the Fall of 2005?


:)

Hello Holothurian, I think I may be able to help you with your problem. Please check your Private Messages and respond to me. To do so, go to the top of the screen--->Members Area--->Private Messages.

Thank you!!

I also have a question about splitters. I take it you shouldn't have a splitter before the Moxi? I use to have a two-way splitter one cable going to the Moxi and the other going to a TV upstairs. The Moxi is in a finished basement. I just replaced the two way splitter with a three way splitter beacause I added Charter Pipeline. Will that make much difference in the signal quality going from a two-way splitter to a three way. I was thinking I could have Charter come out and do a direct cable run to the Moxi and use a two-way splitter for the cable modem and to the tv on the main floor. I wonder if that would cost alot. We don't have the wire maintance plan. The main cable cable wire comes through the basement, I don't know why. Thanks, Craig.

Charter will charge you an hourly rate to do this. Its not free without a wire maintence. Its not that hard to do. You could even get some APPROVED RG-6 cable with ends on it already and run it yourself. If you use a splitter howver to go upstairs. use a high quality 1000Mhz splitter. not a dinky radio shack or walmart brand. Or just pay charter the hourly rate.

your talking 50-70 an hour and about 2 hours depending on the run of the cable. and Charter WILL NOT fish through the wall. If you want a new run upstairs it wll be through the floor boards.

Originally posted by jegesq
When will it be released and pushed out to the users? ...Should I simply wait and reschedule the install until the firmware upgrade is released? New software builds go through a series of testing and validation phases. We have an in-house quality assurance group that does a series of prescribed tests, both manual and automated. Then we release the software to a panel of employees to test it in real-world TV watching and family environments. Then it is tested by an outside validation firm and then by the cable operators. Any one of these phases may uncover problems that require additional work. For this reason, I cannot give you a firm date for the release to subscribers.

We've been through the internal testing and home trial testing. We're now ready for the outside firm to validate the release. They are scheduled to do that work beginning early January. All I can say is that the release won't happen earlier than that. I'm hopeful it will happen shortly after that.

As for what you should do, I'm not sure I can advise you. I can tell you what I would do if I had your set up, was extremely happy with it, wanted Moxi, but had some concerns: I'd have Moxi installed on one of my sets and leave the other as is. I'd evaluate the results and then make another decision.

Thanks. I appreciate the response. So, as I understand it, back in August, Moxi was looking forward to getting a fix out to users in December.

It's now December, and the fix isn't done yet, and the newest version of firmware is just going out to testing by an outside validating firm.

No target date as to when the outside firm will be finished.

No target date when the software will be released to cable companies.

And no target date when the cable companies will be releasing it to customers.

So, I guess I should be expecting to receive that new firmware upgrade in about a year from now.....

"Yup, that'd be about right."

But I'm gonna love it when I see it....

Rickshaw

Thanks again for all your help! Without a doubt that was far and away the best customer service experience I’ve ever had! Your efforts were way above the call of duty! Just waiting now for Adelphia to figure out why I have no picture.

Craiger01

I redid my cabling but still have two splitters in my Moxi’s signal path. One at the point of entry that 3-way splits to my cable modem, home theater, and the rest of the house, the other one is another 3-way in my home theater area to feed my gear. Both are 5-1000 MHz. I can get an IP on the Moxi just fine. Once Adelphia gets the picture on the box working I'll check the difference in picture quality with and without the splitters. As it turns out my IP problem was due to running the signal through the pass through on my TV, which was acting as a 3rd splitter. It had worked for my high def box but not the Moxi. Once I removed the TV from the Moxi’s signal path everything was fine, other than the lack of picture!

grendyl

Thanks for the tip! It got me thinking about my signal path.

Originally posted by Craiger01
I also have a question about splitters. I take it you shouldn't have a splitter before the Moxi? I use to have a two-way splitter one cable going to the Moxi and the other going to a TV upstairs. The Moxi is in a finished basement. I just replaced the two way splitter with a three way splitter beacause I added Charter Pipeline. Will that make much difference in the signal quality going from a two-way splitter to a three way. I was thinking I could have Charter come out and do a direct cable run to the Moxi and use a two-way splitter for the cable modem and to the tv on the main floor. I wonder if that would cost alot. We don't have the wire maintance plan. The main cable cable wire comes through the basement, I don't know why. Thanks, Craig.

Don't worry about it too much, I have 3 splitters before my Moxi (live in apartment, couldn't drill exterior walls) and my signal is fine. Splitters can give you problems, but aren't guaranteed to.

Also, for the guy who said his new Moxi was sluggish, my tech explained to me that it is sluggish at first because it is downloading a ton of program information. After about a day, it was alot faster for me.

How many tvs/cable connections are you in need of. The more you split it the worse it is. Its better to have a higher capacity splitter then a lot of 2 way or 3 ways. You only want to split the number of connections you have, then have "home run" from that spplitter to each tv.

Now I have 20db comming into the house(thats high) therefore Im able to have a 8 way splitter whether I use them all or not. An 8 way looses 11db so I can afford it. If your signal is low you need to get an amplifier BEFORE any splitters, Like the point of entry THEN split.
Also if you have any open connections, you should terminate them to prevent signal loss.
Just my .02 cents

Originally posted by jegesq
So, I guess I should be expecting to receive that new firmware upgrade in about a year from now.....
"Yup, that'd be about right."

Nope. That'd be wrong. Long before that. But if it turns out that you're right, I'll buy you dinner. You name the restaurant.

Crustacean. Beverly Hills. The whole crab. It's unbelievable.

And if I have to wait that long, you WILL owe me.

Originally posted by MoxiGuy
Nope. That'd be wrong. Long before that. But if it turns out that you're right, I'll buy you dinner. You name the restaurant.

I'll take a guess, between January 2005 and July 2005 for the 3.2 update? :) I'm guessing Charter in St. Louis will get the 3.2 update with the native pass-through?

I got my HDTV today finally and I must say, native-passthru is quite necessary!

I noticed another bug that happens randomly, when I key in a channel to switch it, it will sometimes jump to that channel but have no sound. I can't find a sure-fire way to replicate it though.

Originally posted by Eyecannon
I got my HDTV today finally and I must say, native-passthru is quite necessary!

I noticed another bug that happens randomly, when I key in a channel to switch it, it will sometimes jump to that channel but have no sound. I can't find a sure-fire way to replicate it though.

I've noticed that when I get the that problem (randomly no sound on channels) I just pause and unpause and I get sound again. In other words, I just listen to it on a 2 second delay.

Originally posted by pens
I've noticed that when I get the that problem (randomly no sound on channels) I just pause and unpause and I get sound again. In other words, I just listen to it on a 2 second delay.

I also have this problem....I'm sure its known by moxi and will be fixed in the next update...

Originally posted by Craiger01
I'll take a guess, between January 2005 and July 2005 for the 3.2 update? :) I'm guessing Charter in St. Louis will get the 3.2 update with the native pass-through?

July 2005 is extremely optimistic for Charter in Southeastern Wisconsin. Two of my neighbors have switched to Dish. I have talked with one of them and he says that the Dish DVR 522 blows the Moxi box out of the water - excellent PQ (because it is all digital), 30 second skip, more recording capacity, no loss of sound, grid program guide, and he mentioned a couple of ther things that I can't remember.

Originally posted by Will53033
July 2005 is extremely optimistic for Charter in Southeastern Wisconsin. Two of my neighbors have switched to Dish. I have talked with one of them and he says that the Dish DVR 522 blows the Moxi box out of the water - excellent PQ (because it is all digital), 30 second skip, more recording capacity, no loss of sound, grid program guide, and he mentioned a couple of ther things that I can't remember.

I thought MoxiGuy said maybe by Spring of 2005 for the 3.2 update. Sorry if I missqouted you MoxiGuy. I guess that's for all the cable areas that have Moxi.

Originally posted by Will53033
July 2005 is extremely optimistic for Charter in Southeastern Wisconsin. Two of my neighbors have switched to Dish. I have talked with one of them and he says that the Dish DVR 522 blows the Moxi box out of the water - excellent PQ (because it is all digital), 30 second skip, more recording capacity, no loss of sound, grid program guide, and he mentioned a couple of ther things that I can't remember. I would think you mean Dish DVR 921 since 522 does not support HD recording - and like the HD DirecTivo you pay for the box yourself up-front (>$500), but well worth it as mentioned. The only problem is that you need OTA antenna for local HD channels, really the only thing preventing me from switching to satellite in the first place. In a year or 2 when DirecTV has the extra satellites up and provides HD network channels as part of satellite feed (instead of OTA) it's going to be very enticing to switch to satellite.

Here's brochure of 921. Supports PIP too (only for SD channels).
http://www.dishnetwork.com/downloads/pdf/product_brochures/RETAIL_1293_DISH921_UPDATE.pdf

Wouldn't they charge a ton for cable modem service if you quit their TV? I get OTA for both San Diego and Los Angeles so if they don't I should probably switch.

I have a suggestion about putting the Internet on the Moxi. What about Digeo partnering with Microsoft and have Microsoft's new MSNTV2 internet service on the Moxi just that software not their box. It could work with the internal cable modem in the Moxi. You could add a MSNTV category and go to that click on it and then your on the net. Or they could just have a web browser category and go to that click on it and your on the web. Maybe use I.E., Netscape or Mozilla's Firefox web browser. You could surf the web with the Moxi remote or use a usb key board and mouse or a wireless keyboard and mouse.

Undelete feature

Moxiguy:
Is there anything in the pipeline about introducing an undelete feature? I know I have accidentally deleted a couple of unwatched recordings that I was lucky enough to be able to re-record, but that might not always be the case.

I have a Samsung 61" DLP TV with a Motorola Moxi box (BMC90xx) through Adelphia. Last night we were switching the cables around, because our speakers arrived and we were switching the audio over to the receiver instead of the TV and upgrading the component cables on the Moxi (wanted to do DVI, but wouldn't work either).

Now that we've switched them we can't get video output at all. On DVI the connection cycles and the TV says that it can't get a signal and then it will show up for about 2 seconds then go away again and do that over and over. On component the box just flashes garbage on the screen. Sometimes you'll catch about a full 1 second of picture but will go away. On coax, you can get audio, but no picture. On composite you get nothing.

When it was cycling through the DVI we reset the video output to 480i to try to fix this, but still nothing.

Anyone have any idea what would be causing this, or how to fix it?

Thanks everybody.


EDIT: After scouring the internet and this forum, it seems it's the box and the TV together. Found a manual that said that holding the Live TV and OK buttons on the box together would let you cycle through the displays. Got it back to 1080i and the problem went away. The TV's native is 720p, but will only work with compenent at 1080i (still can't get DVI to work).

Further edit: Merged this one-post thread into the Moxi stickie thread.

Will Moxi add Mpeg4 and HDMI soon?

Has any been able to hook up through a USB port to there computer? I would like to save some shows to my pc but havn't been able to figure out how.

I gotta jump in on this one.

"we will never get good encoders in these cable co. boxes" just isn't true. Analog picture quality on Motorola DVRs is being addressed with improvements in the hardware and some highly advanced signal processing firmware. It's not soup yet, but I've seen it in the Moto lab and the improvements are dramatic.

Originally posted by moyekj
There's no solution with current Motorola PVR hardware. These PVR boxes have to encode analog to digital in order to buffer/record to the hard drive, (and also the DVI output is all digital also meaning analog channels need to be encoded to digital). Good encoders cost too much money to put in this box that cable co. has to pay up-front for, so we will never get good encoders in these cable co. boxes.

Originally posted by VideooooGuy
I gotta jump in on this one.

"we will never get good encoders in these cable co. boxes" just isn't true. Analog picture quality on Motorola DVRs is being addressed with improvements in the hardware and some highly advanced signal processing firmware. It's not soup yet, but I've seen it in the Moto lab and the improvements are dramatic.

Will all Moxi users get this update and how soon? Is this the native-pass through they been talking about in this post? Or is this something new?

Sorry ... my bad ... my prior note referred to the Motorola DCT6412 DVR. Completely out-of-scope for this forum.

Originally posted by Craiger01
Will all Moxi users get this update and how soon? Is this the native-pass through they been talking about in this post? Or is this something new?

USB not funcioning yet. So don't try it.

I sincerly hope they allow any old external USB HDD instead of just the moxi add-on *crosses fingers*... I'd slap a nice 300GB drive in an enclosure :cool:

Originally posted by jegesq
Crustacean. Beverly Hills. The whole crab. It's unbelievable.

And if I have to wait that long, you WILL owe me.

VERY Good choice! Yum!
Haven't had the crab, had the shrimp though!! MoxiGuy, bring $$$$$. ;)

gee must be nice to live in california. :-p

MoxiGuy,

Thank you for clarifying and updating us on the software updates!!! One question, though...

Is "Video On Demand" a feature of the forthcoming release or is it a current feature not yet "turned on" by Charter in Anderson, SC? Video On Demand is really the ONLY "must-have" feature that is currently not available to us...

Concerning "Internet on Moxi", I seriously doubt that Microsoft would be involved considering that Moxi is Linux-based. I could definitely see a "TV-Friendly" version of Firefox or some such, but I really doubt that it would be based in IE...

That said, how about this for a feature request:

Obviously, we would LOVE full-blown Web browsing through Moxi. Instead how about providing a simple, slick interface to the Internet Movie Database? Want to make it better, integrate an IMDB lookup when the "Info" button is pressed or provide a link within the Info screen. I woud LOVE this kind of integration and information accessibility. IMDB provides so much relevant information that I'll bet some would even pay a premium for this. (But don't say that too loud...) ;)

You could also provide a simple "POP Mail" screen that would let users access their POP email through Moxi. No downloads, no attachments, just simple, email reading and sending through a TV interface. It would be "account independent" and the overhead shouldn't be too great.

Again, we all would love full Web access, but it may not be practical, so how about creating "controllable" Web-enabled apps that would provide extra functions?

Just some thoughts...

IIRC, everything other than a few saturday morning shows all have HD options in madison WI on charter. So i could go with the moxi in antenna A and SD in antenna B

Does SCI-FI do anything in HD yet? Andromeda, Battlestar Galactica are the only two there.

Don't really want the HDMI just yet cause I just got an HDMI DVD player and it would cost WAY to much to get a splitter :)

The USB thing though would be huge if we could use any external type and just maybe have it format for use only by the moxi.

Moxiguy,

Is the DVI rollout separate from the 3.2 update? I ask because I have one of the Samsung HLN models where the only input that accepts 480i AND 720p/1080i is the DVI input. Without DVI enabled, the native pass through upgrade is not going to do much for me. My understanding of the native mode pass through is that in my case, without DVI I would tell Moxi that my TV accepts 480p and 720p, and then it would upconvert and stretch anything coming in 480i.

Originally posted by jbarr
Concerning "Internet on Moxi", I seriously doubt that Microsoft would be involved considering that Moxi is Linux-based. I could definitely see a "TV-Friendly" version of Firefox or some such, but I really doubt that it would be based in IE...

That said, how about this for a feature request:

Obviously, we would LOVE full-blown Web browsing through Moxi. Instead how about providing a simple, slick interface to the Internet Movie Database? Want to make it better, integrate an IMDB lookup when the "Info" button is pressed or provide a link within the Info screen. I woud LOVE this kind of integration and information accessibility. IMDB provides so much relevant information that I'll bet some would even pay a premium for this. (But don't say that too loud...) ;)

You could also provide a simple "POP Mail" screen that would let users access their POP email through Moxi. No downloads, no attachments, just simple, email reading and sending through a TV interface. It would be "account independent" and the overhead shouldn't be too great.

Again, we all would love full Web access, but it may not be practical, so how about creating "controllable" Web-enabled apps that would provide extra functions?

Just some thoughts...


I think Mozilla could work. Digeo should get in touch with Mozilla. Have Mozilla design a web browser for the Moxi. If forgot the Moxi is Linux based. Mozilla's designed for Linux right? Have an icon in the Moxi menu called Internet and it would go to the Mozilla web browser. So you don't see internet on the Moxi for maybe a couple years? I guess the built in cable modem is only for software updates so you don't have to use a phone line for that. :)

Wow... just another new moxi user here totally depressed because of the picture quality. Everything else is great but I simply can't stand the degraded PQ. Even my digital channels (except HD channels) show a step down in PQ. Analog is just plain unwatchable. It really just gives me a sick feeling to look at the before and after.

Anyway, I have spoke with charter (ST. LOUIS) and they had the nerve to tell me that I was the first person to ever complain about Picture Quality with the moxi box. HAHAHAHHA. Big Laff! What a joke. I now have a tech(and I use this term lightly) coming out to check the signal and to prove to him, in a side by side comparison, that my old setup blows away the new one with moxi. It seems they are having a hard time believing that the moxi degrades the PQ of analog channels. HA! I sure hope a signal amp will clear some of it up. I don't expect perfection but good lord, PQ is ridiculously bad. I really am better off using a freakin RF connection direct into the tv to watch 2 - 99. I sure hope charter STL goes to all digital very soon. I also wish they would have told me no VOD before I ordered the dvr and hd. How can they have us customers paying these outrageous fees for something that still seems in beta version? Any idiot could see that his system and service has been degraded with the addition of the moxi box. They still expect me to pay for this crap? I didn't spend thousands to watch cable that looks like rabbit-ear-received public tv. Hell, VOD is still listed on my bill as a service I am subscribing to! What a joke.

I don't think I can live with the moxi unless I get some sort of resolution with this PQ. I doubt it is the signal because the lines are new, new house, no splitters, and the signal on my cable modem diagnostics page are well within specs. What a disappointment. Thousands on A/V and cables just to have charter come in and ruin it all with the moxi. :(

However, and there is always a however in life; Motorola Moxi will dominate all when the cable companies go all digital. Extremely good potential with this box. I love the design and features but it was not and is not ready for production.

Houdini

Originally posted by GlendaleHDTV
Moxiguy,

Is the DVI rollout separate from the 3.2 update? I ask because I have one of the Samsung HLN models where the only input that accepts 480i AND 720p/1080i is the DVI input. Without DVI enabled, the native pass through upgrade is not going to do much for me. My understanding of the native mode pass through is that in my case, without DVI I would tell Moxi that my TV accepts 480p and 720p, and then it would upconvert and stretch anything coming in 480i.

I have to agree with GlendaleHDTV, that the DVI would be the most important to me personally as I also am using a Samsung HLN. Currently, I have the DVI cable connected and if I switch my TV to that Input I get an intermittent signal. The show will be on for 3 to 7 seconds, go out for the same time period and cycles back and forth. At times during the no picture phase, I will get the message (from the samsung tv) No signal available or Searching for signal. When the picture is up it appears to be a little cleaner looking than the component inputs. It is difficult to tell for sure though. Has anyone else tried to connect the DVI and if so do you get the same result?

On another topic the Wisconsin Charter customers should look real close at their bills this month. Charter over charged me $51 (they gave me a $33 credit back) and canceled me from the value package I was previously in. That package is "no longer available" for enrollment and my bill is increased $18 ($125/mo total) a month. I really hope that none of you have to waste an hour and a half on the phone to "fix" this problem. In the end all I was able to to was slightly lessen the disappointment with the administative/billing side of Charter.

Originally posted by Houdini
Wow... just another new moxi user here totally depressed because of the picture quality. Everything else is great but I simply can't stand the degraded PQ. Even my digital channels (except HD channels) show a step down in PQ. Analog is just plain unwatchable. It really just gives me a sick feeling to look at the before and after.

Anyway, I have spoke with charter (ST. LOUIS) and they had the nerve to tell me that I was the first person to ever complain about Picture Quality with the moxi box. HAHAHAHHA. Big Laff! What a joke. I now have a tech(and I use this term lightly) coming out to check the signal and to prove to him, in a side by side comparison, that my old setup blows away the new one with moxi. It seems they are having a hard time believing that the moxi degrades the PQ of analog channels. HA! I sure hope a signal amp will clear some of it up. I don't expect perfection but good lord, PQ is ridiculously bad. I really am better off using a freakin RF connection direct into the tv to watch 2 - 99. I sure hope charter STL goes to all digital very soon. I also wish they would have told me no VOD before I ordered the dvr and hd. How can they have us customers paying these outrageous fees for something that still seems in beta version? Any idiot could see that his system and service has been degraded with the addition of the moxi box. They still expect me to pay for this crap? I didn't spend thousands to watch cable that looks like rabbit-ear-received public tv. Hell, VOD is still listed on my bill as a service I am subscribing to! What a joke.

I don't think I can live with the moxi unless I get some sort of resolution with this PQ. I doubt it is the signal because the lines are new, new house, no splitters, and the signal on my cable modem diagnostics page are well within specs. What a disappointment. Thousands on A/V and cables just to have charter come in and ruin it all with the moxi. :(

However, and there is always a however in life; Motorola Moxi will dominate all when the cable companies go all digital. Extremely good potential with this box. I love the design and features but it was not and is not ready for production.

Houdini

Yep, it's easy to see the huge difference when you have a TV with twinview (or PIP) and you run the Moxi signal next to the direct input :(

Would replacing the splitter the cable company provided with a 2GHZ splitter improve analog PQ to the Moxi? Is their that much of a difference between a 1GHZ and 2GHZ splitter besides 1GHZ. :) I know the 1GHZ splitter is cheaper.

I posted this question a few months ago when I got my Moxie box, but it's still unresolved. I'm missing several channels that should be available. Most important of which is analog channel 4. The moxie box just refuses to change to it. If you use the up/down buttons, it hangs up for about 20 seconds, then redisplays the channel it was on. If you input the number from the keypad, the same thing results.

I had what I thought was substandard cable run to the box, so I replaced it with some new RG6. No change. I've tried to do updates, but it seems to hang there too. I x the line for the update and it just sits there. After about 2 hours, it will reboot. But the same software version is still on the box. I know different areas are going to have different versions, but how can we find out what version is available in our area?

I've talked to the local reps. They say exchange the box. Then I loose many hours of shows that I haven't watched yet. I'm the type to record 5 or 6 episodes in advance, then sit down on the weekend and catch up. If external drives ever arrive, a box swap would be more realistic.

When I got my box, I had a 4 year old CRT TV. I thought everything looked great. I got a Samsung 22" LCD and now I see what people are talking about. On analog channels, the picture is terrible. Side by side, a crt should not outperform an lcd or 480 standard resolution. The software must be dropping pixel information that is not noticed in the interlaced 480 the crt uses because of the refresh rate of the crt image. Since the lcd doesn't have a "memory" of the previous frame, the interlace is being dropped is my guess. Is this a setting we can make in the setup of the box that I missed? It seems likely that analog images might improve if this is indeed the problem.

A side note: I notice a lot of the people who don't like the moxi record options (ie, not table of show information) are avid TIVO users. I've notice for myself, that switching pardyme in information is much easier than trying to learn a new one while still using the old. It's unavoidable, I realize, but not the fault of either system. I think the tabular system will have to give way to a more linear system in order to allow the provider to provide richer information about each show/channel, etc. At least until the processing power in the boxes can handle the more complex programing required to nest command. It's like an early Gopher/web page, there's really only one function available to each click. The whole screen updates to respond to that click. Modern web pages parse the information behind each click in more sophisticated ways. Sometimes a click takes you to a new page, sometimes it pops up a drop down menu or displays an additional smaller window the specific information. That will come to boxes like moxi faster than others. The potential for a full html browser to control your show could be just around the corner. Imagine being able to setup your moxi box from any PC. Like being and work and finding out on the web about some big breakthrough (in sports, science, anything) and being able to record the special that is invariably on TV at home. Or better yet, just being able to address your entire schedule of recordings in that nice table you prefer.

There are lots of services on the Internet to get programing information. So it should be an option to setup a schedule of recordings and download them to the moxi.

My biggest hope is that Moxi is seeing some profit from this product, so they are encouraged to put more money into development. Additional programmers may be needed to be able to work on so many new functions.

Microsoft wants us to put a PC in the living room. I'd much rather have true dedicated AV hardware made by companies that have the engineers to perfect it, over having a video card maker that's more interested in making PC Gamers happy developing the hardware I'm going to be watching TV on.

GD I do run at the mouth sometimes when I post to a forum. I guess I need to up my medicine again. lol.

I'm in the St louis market and have had maxi for about two weeks. I have used it a ton and here is the improvements that I would like to see on it.

First its a wonderfull machine and is very close to getting it ALL right. Very close. I think its fantastic that Maxi Guy reads this forum.

I think the remote control can be confusing esp after you hit the maxi button, i would remove the duplice forward reverse buttons, I cannot tell you the number of times i have to correct my self after hitting the maxi button and the dvr forward/revers pauase buttons cant be use...(you have to move the the upper tier of buttons).

Second think I would make the number on the lower of the control "HOT" buttons that after you hit maxi, you can immediatley refernce the exact feature you want to get to...1- being HDTV, 2 sports, 3 recorded tv, 4 etc 5 etc...you get the idea.

Maxi seems to needlessly nag about keeping recordings. I don't know how small the drive is, but it seems after about 5 recordings it starts asking about clearing the old recordings to make room for the new recordings.

On HD veiwing, with the antenna A or B input, you can watch HD and do PIP and see a different channel, did not know that was possible on my TV.

At times I have recorded two hd channels, and switched to the Antenna Input and with PIP watched two more analog channels.....

Skip feature forward would be a welcome relief....

Internet sharing would be awesome as would be to able to access the unit to set up a recording in advance.

Can Maxi archive to VHS from the attenna output?

Maxi is verrrrrrrrrrrrrrrrrry close, I think they have a winner here.

Now if I could get the st louis market to pick up the rest of the local HD broadcasting.

Mango

Yeah no kidding on the STL HD lineup. I couldn't believe that Monday night football isn't being broadcast in HD tonight. WTF??? I thought they were doing that every night..??? For some reason it isn't on any of my HD channels.


I feel like blowin my mind up... god f'n damnit! Who's Highpitch?


Houdini

Houdini, if you have Charter in St. Louis then you wont get MNF in HD since its on ABC. Charter in St. Louis has never entered into an agreement with ABC [same goes for WB, Discovery, PBS, TNT, Bravo, Cinemax, etc].

Originally posted by mango halley
I'm in the St louis market and have had maxi for about two weeks. I have used it a ton and here is the improvements that I would like to see on it.

First its a wonderfull machine and is very close to getting it ALL right. Very close. I think its fantastic that Maxi Guy reads this forum.

I think the remote control can be confusing esp after you hit the maxi button, i would remove the duplice forward reverse buttons, I cannot tell you the number of times i have to correct my self after hitting the maxi button and the dvr forward/revers pauase buttons cant be use...(you have to move the the upper tier of buttons).

Second think I would make the number on the lower of the control "HOT" buttons that after you hit maxi, you can immediatley refernce the exact feature you want to get to...1- being HDTV, 2 sports, 3 recorded tv, 4 etc 5 etc...you get the idea.

Maxi seems to needlessly nag about keeping recordings. I don't know how small the drive is, but it seems after about 5 recordings it starts asking about clearing the old recordings to make room for the new recordings.

On HD veiwing, with the antenna A or B input, you can watch HD and do PIP and see a different channel, did not know that was possible on my TV.

At times I have recorded two hd channels, and switched to the Antenna Input and with PIP watched two more analog channels.....

Skip feature forward would be a welcome relief....

Internet sharing would be awesome as would be to able to access the unit to set up a recording in advance.

Can Maxi archive to VHS from the attenna output?

Maxi is verrrrrrrrrrrrrrrrrry close, I think they have a winner here.

Now if I could get the st louis market to pick up the rest of the local HD broadcasting.

Mango

Just thought you should know its Moxi not Maxi. :)

Originally posted by jbarr
Is "Video On Demand" a feature of the forthcoming release or is it a current feature not yet "turned on" by Charter in Anderson, SC? On Demand is in the current release. It's being rolled out market by market. I don't have specific info on Anderson with me. (on the road... well in a hotel, actually)

Originally posted by mango halley
I think the remote control can be confusing esp after you hit the maxi button, i would remove the duplice forward reverse buttons, I cannot tell you the number of times i have to correct my self after hitting the maxi button and the dvr forward/revers pauase buttons cant be use...(you have to move the the upper tier of buttons).First off, mango, welcome to the group!!!

Coming from the ReplayTV world, I had the same problem with the remote, but I got used to it pretty quickly. Oh, and don't confuse the Fast Forward and Rewind buttons with the arrows. They are not duplicates, but different functions.

Second think I would make the number on the lower of the control "HOT" buttons that after you hit maxi, you can immediatley refernce the exact feature you want to get to...1- being HDTV, 2 sports, 3 recorded tv, 4 etc 5 etc...you get the idea."Shortcuts" would be nice. TiVo does this. ReplayTV adds additional buttons that take you right there. My guess is that this will be improved in the future, but Digeo is working on "more pressing" issues...

Maxi seems to needlessly nag about keeping recordings. I don't know how small the drive is, but it seems after about 5 recordings it starts asking about clearing the old recordings to make room for the new recordings.Are you recording primarily in HD or SD? You should be able to record around 50 hours of SD content, about 10-12 hours of HD content, and somewhere in the middle if you record both. HD recording takes up LOTS of space, and though it is a killer feature, it may not be practical most recording. I only record SD channels, and I have never gotten the message despite having 20+ hours recorded.

Skip feature forward would be a welcome relief....Can you clarify this? Depending on your Cable provider, the "Skip" button either skips forward 30 seconds, 15 minutes, or is disabled. Digeo provides flexibility to the Cable companies letting them tailor the features, so if the "Skip" button doesn't behave as you feel it should, by all means call your Cable company and request they change it. They may not, but you know the story about the sqeeky wheel...

Internet sharing would be awesome as would be to able to access the unit to set up a recording in advance.I agree, but as for Internet Sharing, I wouldn't hold my breath. That feature was litigated out of ReplayTV, and TiVo's implementation is very restrictive. I would love it though! As for "remote control", I love MyReplayTV.com, and something similar for Moxi (of course, implemented much better) would be nothing short of excellent!

Can Maxi archive to VHS from the attenna output?I don't know about the antenna output specifically, but as a general rule, any device that can output an analog audio/video signal can be recorded with a VCR (for "fair use.") You just won't get high quality digital audio or video. While there is no specific "archive to VCR" function, "Playing" the recording achieves the same thing.

Maxi is verrrrrrrrrrrrrrrrrry close, I think they have a winner here.I agree 100%. For me, once Video On Demand is implemented, it will be a nice, complete system. Keep your eyes open for potential "Moxi Plus" and "Moxi Mate" boxes slated for sometime in 2005!!!!!!

I think I have VOD in madison I have the movies and options to get there, I havent ordered one yet though. Im cheap!!

Yeah, I see the VOD choices here in Madison too. But until the content is in HD and OAR you've got to be joking. $3.99 for (what I assume must be) a pan-and-scan SD movie when I've already got 30 or so P&S SD movie channels I don't watch because the quality is crap? Umm....no.

John

You guys realize that if you have HBO, Showtime, Cinemax and/or Starz that you get those affiliated VOD choices for free, right?

I never use the fee-based VOD, but frequently have used the movie service ones - good stuff!

Originally posted by jbarr
First off, mango, welcome to the group!!!

Coming from the ReplayTV world, I had the same problem with the remote, but I got used to it pretty quickly. Oh, and don't confuse the Fast Forward and Rewind buttons with the arrows. They are not duplicates, but different functions.

"Shortcuts" would be nice. TiVo does this. ReplayTV adds additional buttons that take you right there. My guess is that this will be improved in the future, but Digeo is working on "more pressing" issues...

Are you recording primarily in HD or SD? You should be able to record around 50 hours of SD content, about 10-12 hours of HD content, and somewhere in the middle if you record both. HD recording takes up LOTS of space, and though it is a killer feature, it may not be practical most recording. I only record SD channels, and I have never gotten the message despite having 20+ hours recorded.

Can you clarify this? Depending on your Cable provider, the "Skip" button either skips forward 30 seconds, 15 minutes, or is disabled. Digeo provides flexibility to the Cable companies letting them tailor the features, so if the "Skip" button doesn't behave as you feel it should, by all means call your Cable company and request they change it. They may not, but you know the story about the sqeeky wheel...

I agree, but as for Internet Sharing, I wouldn't hold my breath. That feature was litigated out of ReplayTV, and TiVo's implementation is very restrictive. I would love it though! As for "remote control", I love MyReplayTV.com, and something similar for Moxi (of course, implemented much better) would be nothing short of excellent!

I don't know about the antenna output specifically, but as a general rule, any device that can output an analog audio/video signal can be recorded with a VCR (for "fair use.") You just won't get high quality digital audio or video. While there is no specific "archive to VCR" function, "Playing" the recording achieves the same thing.

I agree 100%. For me, once Video On Demand is implemented, it will be a nice, complete system. Keep your eyes open for potential "Moxi Plus" and "Moxi Mate" boxes slated for sometime in 2005!!!!!!


Any news on when the BMC 9022D will be available for Charter in the St. Louis area?

Originally posted by abcward
You guys realize that if you have HBO, Showtime, Cinemax and/or Starz that you get those affiliated VOD choices for free, right?

I never use the fee-based VOD, but frequently have used the movie service ones - good stuff!

Thanks for the info abcward, I had no idea. So are the free ones marked differently? Is any of it HD? I don't think I've ever looked past the first wave of $3.99 offerings.

Thanks,
John

i got my moxi yesterday. slightly positive on it, i own a series2 tivo as well.

- lack of hard drive space/expansion sucks
- having to switch from 1080i to 480i to get non-stretched sd content sucks
- apparent lack of ability to record more than one of the same show sucks
- huge fonts on guides/menus/etc suck
- disabled dvi port sucks (confirmed with charter)
- using the vertical channel interface to locate recorded content sucks
- when recording 2 shows the inability to watch a third sucks
- not knowing how to skip large increments (beginning, end, 15m, etc) sucks

interface is still reasonably snappy, looks good. analog channels look like garbage, digital is good, hd is excellent. recordings look exactly like live tv. if the above issues get addressed at some point i think we'd have a winner. for now i'm going to figure some way out to use the moxi for hd content and the tivo for sd/digital (more space, more usable interface, better recording options).

i'm reviewing the pdfs on the digeo web site to see if there are some things i overlooked, i didn't seem to receive any actual documentation with the unit so all of my use is from looking around and pressing buttons. i can see more recording options on the site, but it also mentions dvi-d and 3-show abilities and i know i don't have both of those.

abcward & Johnny,

In the land of adelphia so cal, there's no free vod of hbo movies for hbo subscribers. THe deal is that if you are a premium channel subscriber, you can pay an additional $4.95 per month for unlimited vod of those channels. I do not know if this includes the HD HBO channel. Since HBO repeats the same things constantly, it's unlikely I'd ever use vod for those channels.

Also, I don't have vod on the moxi box yet, but I do have it on my Motorola HD 6200 box.

Status report:

My HD system is still using the Motorola HD 6200 box, and all is looking good. The SD channels look pretty good and the HD looks great.

The Moxi is in the bedroom on the old Sony 27 incher until the promised upgrades come at which time I'll try to use it in place of the Motorola HD box. WHen I do so, I'll have adelphia come and switch them, and they'll make sure that the right signal from the splitter and amp and whatever is in place. In the meantime, I'm enjoying just getting familiar with the moxi on the regular tv. Incidentally, when I record network tv, I record the HD channel and not the SD channel, because even on the nonHD tv, the picture is in letter box, so I'm getting the full picture. And it's a darn nice pic even though not HD. Although I'd rather have the moxi on the HD system in the main viewing room, this current solution is satisfactory and enables me to be patient on the upcoming improvements. In other words, moxi guy doesn't to have to take me to Crustaecian if the improvements aren't in '05. I'll settle for an In'NOut Burger.

Originally posted by Craiger01
Any news on when the BMC 9022D will be available for Charter in the St. Louis area? The continuing word from MoxiGuy is "sometime in 2005."

My recommendation is to contact Charter and let them know that you want it. Even if Digeo releases it generally, it's up to your Cable company as to if and when it gets deployed...

Hey MoxiGuy, had some recording issues happen again,...have seen it happen before,...but didn't report it...

Yesterday, watching sportscenter, about 5 minutes into it on espnhd, I decided I wanted to record the program,...so I just hit the record button on the remote, and the record menu came up,...I selected 'Record Once', and it showed the traditional "scheduling" message after which is showed that it had been scheduled,...but it never actually started recording...I've had this happen several times before, and usually I just need to hit record once again for it to work properly....this time however, I tried 3 times, it never started recording, and I was just frustrated and left....

This along with the fact that I can't just do a "Start Recording Now" feature are frustrating...for example,...when trying to record a commercial I found amusing, I rewound to before the commercial, hit pause...hit the record button...hit play,...and then fast forwarded for several minutes, then hit stop record...the DVR decided it didn't actually want to record that specific segment, but rather another part of the buffer...

Basically, I do experience probably the most problems with recording programs I'm currently viewing...either I have a hard time getting the recording to actually begin (first case above), or I just want to do an old-fashioned manual recording of just a few mintues, and then stop...never seems to work exactly the way I want it to...

Originally posted by jbarr
The continuing word from MoxiGuy is "sometime in 2005."

My recommendation is to contact Charter and let them know that you want it. Even if Digeo releases it generally, it's up to your Cable company as to if and when it gets deployed...

Will the BMC 9022 come with the 3. 2 update with the native pass-through already installed and any additional updates that might come before the release of the BMC 9022D? Thanks, Craig.

Originally posted by astroglide
i got my moxi yesterday. slightly positive on it, i own a series2 tivo as well.

- lack of hard drive space/expansion sucks
- having to switch from 1080i to 480i to get non-stretched sd content sucks
- apparent lack of ability to record more than one of the same show sucks
- huge fonts on guides/menus/etc suck
- disabled dvi port sucks (confirmed with charter)
- using the vertical channel interface to locate recorded content sucks
- when recording 2 shows the inability to watch a third sucks
- not knowing how to skip large increments (beginning, end, 15m, etc) sucks

interface is still reasonably snappy, looks good. analog channels look like garbage, digital is good, hd is excellent. recordings look exactly like live tv. if the above issues get addressed at some point i think we'd have a winner. for now i'm going to figure some way out to use the moxi for hd content and the tivo for sd/digital (more space, more usable interface, better recording options).

i'm reviewing the pdfs on the digeo web site to see if there are some things i overlooked, i didn't seem to receive any actual documentation with the unit so all of my use is from looking around and pressing buttons. i can see more recording options on the site, but it also mentions dvi-d and 3-show abilities and i know i don't have both of those.

The 3-show ability in the digeo pdf refers to the ability to record two shows while watching another RECORDED show. The moxi box only has two tuners, so there's no way to be able to tune in three LIVE shows at once (two being recorded and one being watched).

There is an option to "start over" a recording (vs resume) when you select a program in the "recorded programs" menu. Also, the skip button skips ahead 15 minutes (at least in St. Louis on Charter). This feature is set by the cable company, so it could be different in different locations.

Recording options (i.e. record new episodes only, record every airing, keep no more than 5 episodes, etc.) are all found under "series options" in the "find & record" menu.

my skip button does 30 seconds in st louis on charter, got the box yesterday

Dont get used to that 30 second skip - the next software upgrade you get will wipe that out.

i honestly would rather have 15 minute skip just so i have a reasonably quick way to advance through stuff like movies. i went into the service menu and triggered a software update but it still doesn't appear to have arrived.

is anybody using a tivo in tandem with the moxi? can tivo issue IR commands to the unit to get it to change channels?

astroglide,
How can you "trigger a s/w update" from the service menu. Isn't that something you should leave to the cable company? I can see going into the service menu, but I'd be very worried about screwing something up if I tried to change something. As for your complaint about "huge fonts," what's wrong with that? I like the layout and find it very easy to read.

Originally posted by markt170
My HD system is still using the Motorola HD 6200 box, and all is looking good. The SD channels look pretty good and the HD looks great.

Mark, I have a question, how much cost to you the motorola HD6200 monthly, I am paying $6 for me DTC2200. When Adelphia SoCal replace my primary box (DTC2200 $3/month), I keep the secondary box, but Adelphia charges more to the second box in this case $6 the same happens if I will get a second Moxi they will charge $16 instead $13 like the first one.

I was wondering what happen with your bill. If the MotoHD better functions that old Motobox. Now Adelphia don't charge me to acces to HD channels with the Moxi, but with the MotdHD will be?

TRADE

Craiger01-

Would replacing the splitter the cable company provided with a 2GHZ splitter improve analog PQ to the Moxi? Is their that much of a difference between a 1GHZ and 2GHZ splitter besides 1GHZ. I know the 1GHZ splitter is cheaper.

I replaced my 5-1000MHz splitters with 5-2300MHz and the PQ on analog stations still looks bad. I have yet to try it without splitters at all, I'll post when I do.

Is there any issue with the Moxi box and overscan? I have a GWIII 50 inch and things like ESPN HD's ticker rides very close to the bottom of my screen and on HDNet's test pattern, i see that i am having a sliver of picture cropped off all the way around the screen. My TV tech told me that if it didn't do that when outputting 480i but only when in 1080i or 720p, that it may not be the TV's overscan setting but the output of the Moxi. Are they any settings in the service menu that change the relative size or position of the picture output?

Originally posted by markt170
astroglide,
How can you "trigger a s/w update" from the service menu. Isn't that something you should leave to the cable company? I can see going into the service menu, but I'd be very worried about screwing something up if I tried to change something. As for your complaint about "huge fonts," what's wrong with that? I like the layout and find it very easy to read.

Just because he triggers a software update it doesn't mean he actually will get one! :)

Originally posted by pack04
I have to agree with GlendaleHDTV, that the DVI would be the most important to me personally as I also am using a Samsung HLN. Currently, I have the DVI cable connected and if I switch my TV to that Input I get an intermittent signal. The show will be on for 3 to 7 seconds, go out for the same time period and cycles back and forth. At times during the no picture phase, I will get the message (from the samsung tv) No signal available or Searching for signal. When the picture is up it appears to be a little cleaner looking than the component inputs. It is difficult to tell for sure though. Has anyone else tried to connect the DVI and if so do you get the same result?

Just following up, looking for response. Has anyone else out there hooked up the DVI connection. Do you get a similar (intermittent) signal? If this port is not currently activated why do I get any signal at all? Thanks for the response.

Moxiguy...

Thanks for the help. I called and they problem was the channel map was set up for the city(Charter Cable, Anderson, SC). Within 5 minutes of this being fixed, I had the channels and listings. Sorry I didn't call sooner now.

I have read that a couple of you are also from the Upstate and was wondering if you guys have heard when or if they are going to add the other local stations ( CBS, ABC, PBS and FOX) on HD?


Thanks again for the great product and help Moxiguy.

Originally posted by pack04
Just following up, looking for response. Has anyone else out there hooked up the DVI connection. Do you get a similar (intermittent) signal? If this port is not currently activated why do I get any signal at all? Thanks for the response.

Everyone gets this. See Moxiguy's explanation here. (http://www.avsforum.com/avs-vb/showthread.php?postid=4647885#post4647885)

Trade,
I'll have to check my bill later. I'm sure adelphia is going to charge me a lot to have both the old HD box and the Moxi, but I hope to negotiate a discount on the basis that the Moxi is really unworkable on the HD set up because of the lack of native pass through. (Yeah, I'm sure that'll work. "Native what?")

markt-
Check your PM.

I tried to check out the VOD offerings tonight and I do see all the HBO, etc. offerings which appear to be free. However, whenever I try to play them I get the following error message after a few seconds:

We're sorry, the OnDemand service is busy right now. Please try again later.

error code = 0x8003

1451

Anyone get this to work in the Madison area? This would be really cool if I could get it working. Tons of HBO series offerings are available.

Thanks,
John

Moxiguy - a suggestion...

In the diagnostics (Specifically, hardware/tuner info) I could not find any sort of 5-second error count. AGC/SNR are there - but sometimes it's alot easier to have just the correctable error count show up instead. (Easier to look at that and tell if the box MAY pixellate, than sit and wait for it to happen)

Any chance that an error count could be added to that screen? (Or, am I looking in the wrong place) I hate leaving a box at a 30/31 dB SNR, and wonder for the rest of the day if he'll be allright.

I had the VOD error as well in the madison area. (portage)

Looks like VOD is slowly rolling out in several markets. Please understand that Digeo (ie MoxiGuy) can't really help you on these issues. If you have specific issues, by all means, call your Cable provider. THEY are the ones who need to troubleshoot the issues...

The good news is that VOD seems like it will be a reality for many very soon! ;)

I think the games are the coolest idea. my .02 cents LOL

. . . . sent an email to Charter - Rosemount (Rochester, MN) and they said they didn't expect VOD in this area until 'Spring 2005. Patience, grasshoppers.

FYI - I am hearing rumors that St. Louis should have VOD via Moxi in the next 10 days or so....but again, only a rumor.

I havent caught on to what the big deal is, im not about to spend 4 bucks EVERYtime I want to watch one. forget that. they are old anyways. the only time I think is if its a movie ive never seen and its not on ONDEMAND. but why pay for old movies?

I think they charge WAY WAY WAY to much fo the adult stuff though dont you ROFL

no no no....if you have any premium movie channel, you get that channel's VOD service FOR FREE.

Example, I have HBO, Showtime, Cinemax, and Starz....everyone of those has VOD...Everyone of those VOD's, I get FOR FREE.

Cinemax's Skin-emax shows at 9:00am? Aw yea!

I wish I had that kind of cash each month. im already paying 97 for expanded cable, moxi and 384K internet as well as a regular digtal box little alone if I wanted them its anywhere from 5 to 15 a month extra per package. I think not!! (though starz comes with digital cable now but NOthing is ever on that channel so thats a loss

98redvenge,

You are paying $97 for expanded, moxi and only 384k internet??

Yikes, I pay only $105 for digital cable, moxi, hdtv service, 3megs internet and every single premium channel.

I think it might be time for you to call up your cable co and demand a better deal...

Originally posted by markt170
Trade,
I'll have to check my bill later. I'm sure adelphia is going to charge me a lot to have both the old HD box and the Moxi, but I hope to negotiate a discount on the basis that the Moxi is really unworkable on the HD set up because of the lack of native pass through. (Yeah, I'm sure that'll work. "Native what?")

I have a techie visit this saturday, I hope they won't send the same cable guy that last time.
The CS represent told me that they will charge the same $6 that my old box. Lucky to me. But Mark still I don't know if your DCT6200 have DVI port or you are using the components cable. Also if you box have VOD or other features doesn't have yet.

TRADE

I just stopped home and tried the SVOD (VOD for HBO, etc.) and some of the series (not movies) worked for HBO and Cinemax. None of the other ones seemed to work yet. I don't know what that means for a time frame when everything will be available, but it has got to be a good sign.

Originally posted by ql1
You're not alone. If this were 1999, 80 gigs might be acceptable. But not today. So, this weekend I used my mini vicegrips to remove the tamper-proof screws from my Moxi. I am going to try a bit-level copy from the current drive to a new 300 gig drive. I'll keep the forum posted on my effort to drag the Moxi into the year 2004.

This member said time ago that will open the pandora's box, I don't have any news from him. Maybe was very hard to open. I am curious to see what is inside.
Moxiguy you will broke some policy at work if you show what is inside the box?

TRADE

what a fool!!! even if he gets it working hes still a fool.

Like they say "good things come to those who wait" Be patient people. Theres reasons for delays and why things are the way they are. If you want a good product wait and let digeo and Moxi get it right. We dont want another microshaft (microsoft) situation.

I pay exactly what abcward is paying. Just around 105 a month for the same services he is getting. The only down side is in this St. louis market, we don't yet have all the nice HD channels. We are missing ABC hd, Discovery hd , Cinemax hd, and maybe a few others. I have every possible service from charter (except the kids and sports tiers), all maxed out, and I pay $105 a month. That isn't temporary either. No introductory offers....

Not a bad deal but it sure adds up. I hear others in other markets are paying much more for less. That sux


Houdini

i pay 69 for everything but sports in stl (digital, movies, kids/info, hd, moxi dvr) and then 30 for 3mb cable internet

Will the Home Networking feature only be on the BMC 9022D? Or will the BMC 9012 get it also? Does the Home Networking feature turn the built in cable modem into a wireless cable modem? Then all you would need then is a wireless PCI card in your PC? Or a Laptop with a wireless PCM/CIA card or wireless already built into the laptop? Would you be able to run Charter Pipeline through Moxi's Home Networking setup? Thanks, Craig.

I pay Charter just under $100.00 per month for 3MB/256KB Internet service, Cable TV, and Moxi. Combine the fact that work pays me back about $50.00 for the Internet service because I am "on call" and have to periodically VPN to work from home, with the fact that Charter currently has my Cable Modem set at 5MB down and 512KB up, and I really have no complaints! ;)

I was just informed by Charter that my bill will change to $142/ mo starting in January. I have been paying $99 until I added the Moxi. That was only supposed to increase the bill $7. I have the 3MB internet service, HD (local and HDnet, ESPNHD, Showtime HD and HBO HD), and all the movie channels. I felt prior that I was getting a decent price, but I don't feel like that is a very fair price. The Rep on the phone checked prices If I drop just a few of the movie channels (Encore and Starz). She let me know that my bill would increase $3 if I do that because I am leaving the "Biggest Value Package". I think I am going to start looking into other options, I have been pretty happy with Charter overall but these price issues have soured me little.

pack04,

Funny I just got that exact same info. I have done my research lately on pricing for my current provider [Charter in St. Louis] and pricing for Voom, Dish and DirecTV. Currently the biggest advantage to Charter was pricing.

Now with the new pricing in January, Charter has lost their only major advantage in my criteria. Time to start seriously considering other options.

Honestly if Voom offered regional Fox Sports channel [for Cardinals and Blues games] I would be calling today to switch.

Just a suggestion - this is a very useful topic. Please try to stay on topic - keep comments about the MOXI, and not on how much it (or the rest of your cable) costs...

I support the motion, the Adelphia SoCal customers have a thread to our Cable region problems, questions, complains and disventures in this forum.

When open the new thread or choose one, ask to the mod move those posts to it.

TRADE

You are right about getting off of the topic, sorry about that.

I did not mention that I was able to get SVOD to work last night for movies on HBO as well as the series. When stoppping the movie it cause the Moxi to hang for aroun 45 seconds. But like I said before, it has got to be a good sign that the VOD will be up and running soon for the Moxi.

Will the DVI be active on the BMC 9022D?

Originally posted by pack04
I was just informed by Charter that my bill will change to $142/ mo starting in January. I have been paying $99 until I added the Moxi. That was only supposed to increase the bill $7. I have the 3MB internet service, HD (local and HDnet, ESPNHD, Showtime HD and HBO HD), and all the movie channels. I felt prior that I was getting a decent price, but I don't feel like that is a very fair price. The Rep on the phone checked prices If I drop just a few of the movie channels (Encore and Starz). She let me know that my bill would increase $3 if I do that because I am leaving the "Biggest Value Package". I think I am going to start looking into other options, I have been pretty happy with Charter overall but these price issues have soured me little.

I can't believe it - this is EXACTLY what happened to me under Adelphia. I was paying 100, they said it would be 3 bucks more with moxi, now it's 140 (Dish + DSL is half that price). They cut it down to 97 for the next 3 months for me, enough time for me to figure out what I want to do.

I just got off the phone with Charter in St. Louis, I had some billing issues to clear up. Since some of you people were talking about your cable bill going up in January, I decided to ask about that while I had the CSR on the phone and this is what I was told.

Your cable bill will only go up if you have “Basic and Expanded Basic” only. Therefore if you have any upgrades such as Digital, DVR, Premium Channels or Pipeline, your cable bill will remain the same.

Sorry, I know this is off topic but I just wanted to pass this information along.

Dude I wonder why your bills are so freaking high
GET RID OF THE MOVIE AND PREMIUM CHANNELS DUH!!!!! hello people. you don't have to have them you know. And you ppl complain about prices. Do something about it but don't switch to satellite. You'll end up paying more, GAURENTEED. Just get rid of the stupid movie channels and move on. Also you DONUT NEED the 3 meg service. thats a waste also. I have the 384 and get on average 400K/s.

I'm ranting but ppl complain about it all the time when they have every option available. Its like those people that live in slums but by god gotta have the Cadillacs. Again Off topic but just saying.

sorry for offtopic but I gotta reply....

98redvenge,

Exactly how do you know what others need? 384 internet? uh no, not anywhere near what I need. I am in the IT field and constantly move huge files back and forth across the WAN. My wife also solely works from home and also requires hi-speed internet for her extensive needs.

And movies channels...we use them, we watch them, we enjoy them. Why should I drop them solely to lower my monthly bill? Should I also only buy one shoe cause it would cost less and hop around?

People complain about pricing because they fluctuate so much. What I get currently at Charter is almost $50 higher on satellite. Thats crazy.

Oh and by the way, I do not live in the slums - my wife and I do very well for ourselves...but we do live comfortably in part because we demand a fair price for every product/service that we get. Simply throwing around money will drive people to the poorhouse, which is not something I want to do.

-------------------------------------

Now, back to our subject - Moxi. Has anyone heard any more about the availability of the Moxi Mate? That sure sounds like a decent add-on that I would welcome into my house.

Bruce

Originally posted by 2thumbsup
I just got off the phone with Charter in St. Louis, I had some billing issues to clear up. Since some of you people were talking about your cable bill going up in January, I decided to ask about that while I had the CSR on the phone and this is what I was told.

Your cable bill will only go up if you have “Basic and Expanded Basic” only. Therefore if you have any upgrades such as Digital, DVR, Premium Channels or Pipeline, your cable bill will remain the same.

Sorry, I know this is off topic but I just wanted to pass this information along.

Sorry again, but I need to reply also to this off-topic post too...

The price increase that this CSR is referring to has been reported by the Post Dispatch as well as many local newcasts. However this is not the price increase I was referring to. The "Big", "Bigger", and "Biggest" promotional digital packages that are currently offered will be changed in mid-to-late January. The changes will basically split out the internet to a separate charge and will increase the prices significantly. My specific bill will be raised by over $35 per month. I know these details by talking specifically with a very knowledgeable Charter employee. You too can get the exact pricing by visiting Charter.com, going to 'contact us' and sending an email about 'pricing/availability" - you will then receive an automated email back wih the exact pricing for everything. I have this email saved and will be happy to forward it to anyone that wants the information.

I am an early adopter of Tivo, so I was very apprehensive to unplug it and get an HD Moxi, but if I was going to enjoy my new HD television, this seemed like the only option.

I was pleasantly surprised at how many similar things Moxi and Tivo do. The splashy graphics are inviting, but I don't know if it is necessarily the quickest way to get information. Here are my pluses and minuses for anyone who cares:

PLUSES:

* Can record in hi-def. The ONLY reason I got the box
* Ability to record to shows simultaneously.
* Program can be watched in upper corner while setting up Moxi, setting up programs to record, etc.
* Hi-Def channels has it's own category in the menu.
* Ability to extend the record time of a show. Tivo allowed me to extend the record time of a show, but not to end it earlier which I needed sometimes. Granted, that's not so much of a problem with two tuners, but still nice to have something that Tivo doesn't.


MINUSES:

* Widescreen / 4:3 mode. My Adelphia installer told me about this problem as soon as he installed the box. I was MAJORLY disappointed. What a pain in the ass to go into my settings every time I want to switch between HD widescreen shows and standard TV w/o the video being stretched. This was my biggest beef. What a silly oversight.

* "Season Passes": Even though I can record "first run only" shows, I find it doesn't always work. To record Simpsons on Fox's HD channel, I set the machine to record new episodes only, but the Moxi still records all the episodes on that channel. I then have to go through and delete all the extra times from my "To do" list so I don't lose valuable hard drive space. A possible remedy is to allow me to record a channel by time. I had the same problem w/ Malcom in the Middle. For now, I just won't watch those shows anymore becuase it's too much of a pain.

* I like the ablility to look up a person's name and see which programs he's on, but Tivo does a far superior job of recording specific genres the actor appears in... Talk Shows for example.

* Hard drive space. If HD is such a big reason for using this specific box, why allow such little drive space? So lame.

* Interface. It seems like there's a lot of remote control clicking for some basic functions. Perhaps I'm just used to the Tivo interface and I'll just get used to this one. But they definitly need a plain old TV grid. The interface looks really purty, but sometimes function over looks is more important. Sometimes it's better to not reinvent the wheel.

I think Tivo is the gold standard. Moxi is close, but still has to tweak a few things.


My two cents.

how does the sd analog recording quality of charter moxi compare to replay or tivo?

Originally posted by jbarr
Hmmm...

I downloaded the latest "Moxi User Guide Update v1.0" .PDF file from Charter (Anderson,SC) I found it at charter.com by clicking on "Digital Cable Help" link and selecting "Digital Video Recorder User and Setup Guides." (here is the direct link: http://charter.com/pdf/DVR_MoxiUpdatev1.pdf)

The file is titled "Supplement to Charter DVR User Guide * Version: 1.0 * October 2004" and among other things, it states:

At first, I thought this was a misprint, but if you say this is something implemented, this is very disturbing. Sounds like one of two things might be happening:

1. This is a bug in the software that needs to be corrected.
2. An "executive" decision was made by Digeo (possibly forced by the "industry") to eliminate the 30 second skip (ReplayTV faced litigation for this.)

MoxiGuy:
Can you please clarify this? Should this be 15 minutes or 15 seconds? If it is supposed to be 15 minuets, can you please relay to Digeo my request to either reverted it back to a 30 second skip or to add an entry in Settings so that we, the viewers can choose the functionality? I understand the possible reasons for being able to jump 15 minutes ahead, but there are much better ways to do this other than commandeering the 30-second Skip button. For example, ReplayTV lets you key in a number then press "Jump" and you jump that many minutes into the show. Keying a number and pressing "Replay" or "Skip" jumps you backward or forward that number of minutes. Seems like a much better way of handling this...

If the "industry" is dictating this, then I am very disappointed because one of the strengths of DVR's is giving the viewer choice and flexibility. If the standard commercial model isn't generating the desired revenue, then maybe it's time to develop e better model. Issues like this really make me want to revert back to my ReplayTV boxes...

Also, the document states:
MoxiGuy:
What is this "Guide" button? Is this the "Moxi" button? I don't see a "Guide" button on my remote.

The document also states:
MoxiGuy:
There is no OnDemand category on my selections. I assume it simply hasn't been enabled yet? But then why is it in the documentation...?

Oh, and MoxiGuy, thanks for your continued and excellent help!!!

I hope this is wrong. I've been reading this thread and salivating over the Moxi. I was ready to jump ship from DirecTV/UTV, but THIS IS A DEAL BREAKER!

Burt

For what it's worth...

I was very upset that they took away 30second skip, and replaced it with the 15min skip.

However, after a few weeks of it, it's not bad at all. (Asctually, I am starting to prefer the 15min). With the 3-speed fast forward, coupled with the 7 second replay, I am finding I spend less time skipping commercials now than ever.

Before, I would always skip ~30sec too far, and then have to rewind/replay a few times.

Now, I can just hit the replay once I hit where the show starts, and it usually ends up about perfect.

Originally posted by balpers
I hope this is wrong. I've been reading this thread and salivating over the Moxi. I was ready to jump ship from DirecTV/UTV, but THIS IS A DEAL BREAKER!

Burt Burt,

Yes, this might be a deal breaker for you, but I think you need to understand one thing: Fisrt off, many of Moxi's features are tailorable by the Cable provider. This way. Digeo can hit the greatest market while providing a system in Moxi that lets the Cable companies have some control. Unfortunatly, (for the viewer) the Skip button is one of those controllable features. Charter provisioned our Moxi with a 15 minute Skip instead of a 30 second Skip. At first, I was very disappointed, but I got used to it.

Mind you, I come from the ReplayTV world, so the concept of getting rid of a 30 second skip was horrible. I thought I would simply hate this (and more specifically, I thought my wife would hate it) but the reality is that Fast Forwarding is very, very usable. And I find the 15 minute skip nice for those times when I have a long recording and want to start watching far into it. Given the cost advantage of Moxi and the other great features, I certainly believe that this "deal breaker" is more of an inconvenience than anything.

I really would encourage you to try to not consider this to be a deal breaker but to review the other benefits that Moxi offers, and it may not be such a deal breaker after all. Especially if you have an HDTV.

Originally posted by jbarr
Burt,

Mind you, I come from the ReplayTV world, so the concept of getting rid of a 30 second skip was horrible. I thought I would simply hate this (and more specifically, I thought my wife would hate it) but the reality is that Fast Forwarding is very, very usable. And I find the 15 minute skip nice for those times when I have a long recording and want to start watching far into it. Given the cost advantage of Moxi and the other great features, I certainly believe that this "deal breaker" is more of an inconvenience than anything.

Jim,

I understand what you are saying and probably could get used to it, too. But I have a strange situation. My wife, who is a near-Luddite, has grown to love the UTV. (I moved from Replay to UTV for the extra tuner.) Here is a typical conversation:

SheWhoMustBeObeyed: Let's watch "Boston Legal."

Me; Great. We can watch it in HD.

SheWhoMustBeObeyed: But then we'd have to watch it in real-time [she actually learned that phrase]. We'd have to watch all the commercials.

Guess how we watched it. (Hint: It wasn't in 16:9.]

Anyway, I may get lucky. In my area (Mid-Wilshire, Los Angeles), I can go with Comcast. I don't know if they have killed the 30 second skip. When I called them, the "Customer Service Executive" said, "Moxi what?" After 15 minutes on hold, she came back and essentially said, "Moxi what?"

So I still have high hopes that I will be able to go Moxi. I won't know until Comcast gets its act together. My other alternative is to go with the 6412. I understand that this unit can be user-programmed for the 30 second skip.

BTW, does anyone know if Comcast has killed the 30 second skip?

Thanks for the response.

Burt

I guess I just don't get this whole line of complaints. Yes the 15 sec skip was nice, but we at my household are doing just fine without it. A commercial arrives and we hit the FF button twice, keep an eye on the fast motion commercials and stop it close to the end of the ads. Yes sometimes we miss the start of the show and have to backup a bit. But really its not a big hassle.

Has anyone seen MoxiGuy around lately? He seems far too quiet. Hopefully we haven't driven him away.

[Whew! Just made through the entire thread. This thread is incredible.]

Just curious if any former UTV users would comment on the comparison of the Moxi and UTV interface. I'm currently a UTV subscriber and the UTV UI has all that I could ask, both in terms of functionality and design. I'm wondering what I would be gaining or losing if I jump ship to Moxi.

(BTW, I understand all the other advantages of Moxi, HD, HD recording, etc. I'm only interested in UI design and functionality.)

Thanks,

Burt

Is VOD still on track for St. Louis in Mid-Dec? Mid-Dec is getting close. When I click on channel 999 the VOD channel it says to call your cable company to get this. Would I have to call to get VOD once its available? Or will Charter give the VOD update to everybody through the built in cable modem automatically? Thanks, Craig.

Originally posted by abcward
I guess I just don't get this whole line of complaints. Yes the 15 sec skip was nice, but we at my household are doing just fine without it. A commercial arrives and we hit the FF button twice, keep an eye on the fast motion commercials and stop it close to the end of the ads. Yes sometimes we miss the start of the show and have to backup a bit. But really its not a big hassle.

Has anyone seen MoxiGuy around lately? He seems far too quiet. Hopefully we haven't driven him away.

abcward, I hear ya. Adelphia, in my neck of the woods, still has the 30-sec. skip, but I wouldn't mind having it changed to a 15-min. one. I was 90 min. into a recording of "The Last Samurai" (why, oh why, does HBO insist on cropping anamorphic films...but I digress...), paused moxi and it froze. Had to reboot it and then fast forward through the movie, thinking any moment moxi would choke (it didn't :) ).

Didn't MoxiGuy say he was on the road?

Originally posted by abcward
Has anyone seen MoxiGuy around lately? He seems far too quiet. Hopefully we haven't driven him away. Still here. Still reading. Still sharing your ideas with the product team. Not a lot new to report--except that i've been doing some business travel and then a lot of catching up on office email. Not that I'm actually caught up, but I took the time to whip up another Big Bucket o' Responses:
On demand. The software for it is in the current release. it will be turned on market by market. I don't have a complete schedule. (Naturally, this applies only to markets that already have an On Demand service in place on other set top boxes.)
Internet I heard four ideas here: remote access to Moxi from the Internet for scheduling recordings, using Moxi as a Web browser and mail client, some special way access to IMDB, and possible sharing recorded content over the internet. We'll consider the first three for future releases. We have some ideas in the hopper in this realm, but, as you know, there are more pressing things to get to. (or I'll owe markt170 a $$$$ dinner at Crustacean - Beverly Hills. What's that? In'n'Out Burger? Nope. It's Crustacean or nuthin'). The fourth one (content sharing) has lots of rights management issues surrounding it, so it entails ltos of issues that go beyond engineering and design... so, on that one, no comment.
Analog PQ This will get better, by stages, over time--some improvements in software, some in hardware. But as everyone's expectations get calibrated to HD resolution on large screens, it's a good bet that our satsifaction threshold will keep rising. Two things will happen--the analog PQ will keep improving and then suddenly it won't matter, because there will be a complete switchover to digital. (BTW, Houdini, have you tried bypassing Moxi for anaolog? If your signal strength is high enough, some people report good results with splitting the signal and using the analog tuner in the TV--switching inputs from the antenna to the Moxi signal.
Grid Guides The Moxi guide functions will continue to evolve. And we are budgeted for continuing development. The stuff is more than a few months out, so, I'll stay mum on specifics or I'll wind up owing even more $$$$$ dinners.
Remote shortcuts I agree this is useful. We'll put it on the list for consideration in future releases.
BMC9022D and Moxi Mate These will begin rolling out some time before spring. I don't have specific schedules by region. You'll be hearing more about these next year. 9022 will ship with 3.2.
Free On Demand If you click on the card that says "More On Demand..." you'll get into the library of free content and subscription content. (Subscription applies to HBO, Showtime, Starz, etc. These are all-you-can eat deals. It's considered premium content, so there is a fee to subscribe--but you can watch everything in the library for the flat fee.)
Watching a third show As GlendaleHDTV posted, the reference to a third show is for playback only. In other words, while recording two programs, you can play back a previously recorded show. The box has two tuners. It can't tune to three channels at the same time. There's a four-tuner version in the works, but it's more than a year out.
Documentation You can download a pdf of the Viewer's Guide (http://www.digeo.com/prodserv/moxi_vg.jsp) from the Digeo Website.
Recording more than one of the same show on the action menu (when you press OK on a show name), choose "record series." To set options, choose "recording options"
Recording parts of a show belsokar: Not getting the recording at all is definitely a bug. I'll report it, and we may want to follow up by PM to get more details. As for trying to record part of a show, Moxi will always include whatever part of the show is in the buffer. There's no way to set what a video editor would call the "In point." You can, however, dump out of the recording at any point by pressing the stop button on the remote.
15-minute skip Coming in 3.2, the "next" and "back" buttons will skip forward and back by 15-minute intervals. This is independent of where your cable comany sets the "skip" button.
Triggers two things about triggering updates. 1) You can't trigger anything that the cable operator hasn't already set up for your area. 2) Under normal circumstances you shouldn't need to do this. If there is an update, the cable operator can push it to you.
Overscan problem? don't know. I'm checking.
Home networking this is a feature that will be activated at the option of the cable operator. For wireless, you'll have to add an outboard wireless adapter. I have no information on timeframe or pricing.

And now, if you'll excuse me, it's back to the emails.

Great info MoxiGuy! So I guess you will have to add a wireless router to the ethernet port on the Moxi Box and I guess the ethernet port will get activated when or if the cable company decided to do home networking on the Moxi? Would you also have to hook up an external cable modem as well or will you be able to use the internal cable modem with the wireless router? I guess they can never turn the built in cable modem into a wireless cable modem like Motorola's SBG900? That's an cable modem and wireless router all in one unit. I guess they couldn't do an internal version of that for the Moxi? I can't wait for the BMC 9022D. I really hope Charter in St. Louis carries that model when it comes out by Spring.

Any word on standard USB drive vs. Moxi Mate? I know alot of people would like to be able to use any external USB drive!

Has anyone else seen this problem. While watching HD Programs ( mainly ESPN) I have been getting things like warped lines across the screen, Black lines, and whole screen shakes. The black lines have been so bad as to block over half the screen. Just wondering if anyone else has seen this.

Does anyone have an educated guess on when Charter will release the DVI output on Moxi. Clearly this is a wanted feature among avid HD fans.

I really think Moxi should consider the grid format, or be able to use both grid format and the Moxi menu. The Moxi menu is nice, but the program listings off to the side that show upcoming shows are small. Their not to bad in the regular Moxi channel guide but still small. When you flip through the channels while watching a show the upcoming shows are really small. Plus you have to wait, look at one channel see upcoming shows, then go to the next channel to see the upcoming shows, ect. After rereading MoixGuy's post it sounds like they may do a grid guide after the 3.2 update and any other updates they need to do first?

Put me down for the grid-type guide as a requested feature (in addition to current layout).

Moxiguy,

Ive been having issues lately with playing back recorded shows. they skip or stop playing. then start up then sklip then start up. If I fast forward a little bit this may stop. What the heck is going on???

I’ve been using the Moxi for a little over a week now and am happy with it for the most part. Most of my complaints seem to have fixes in the works (native pass-through, grid guides, enable DVI output), but I have a few suggestions that I haven’t seen covered yet (I skimmed much of the earlier threads, so maybe I missed them). Nothing too earth shattering…
• Some sort of messaging feature would be nice. The front panel has a message light near the red recording light, so perhaps Charter just isn’t using it yet. But seeing as there are quite a few software upgrades coming, it would be nice if major software updates come with a message telling the users of the new features that came with the update.
• Some of the show titles don’t fit in guide and the names are truncated. That is fine, but even if I hit the Info button or click the program to get more detail, the program title doesn’t display in the additional information display. So, there is no way to see the full program title. When you hit the info button, show the full program name somewhere!
• When I am watching TV and I hit the up or down arrow to start scrolling through the channels to see what else is on, there is no way to jump to a specific channel. My old digital cable box had this feature. The fast scroll feature is getting me by for now, but I really miss being able to jump to a specific channel in the guide – especially when you have so many channels to scroll through.
• In the basic guide that you get when scrolling while watching TV, if you arrow over to what is on a specific channel, there is no way to jump days. Again, my digital cable box had a “Day+” and “Day-“ buttons to jump a day in the guide.
• It would be nice to be able to hide certain main category options in the main Moxi guide. I don’t need to see the “Intro to Moxi” demo again. Also, I don’t need the “Ticker” option there because it is easier to just hit the “Ticker” button on the remote.
• How do I find out how much hard drive space I have left? Would be nice to know how much space is left so that I know if I should start deleting old recorded programs.
• IMO I don’t think the digital music channels (and probably the PPV channels as well) should show up when I am scrolling through the guide to see what is currently on. If I want to go to one of the digital music channels, I will go to the Moxi guide, then to the music category then select the appropriate music channel. If others don’t agree with me, then it would be nice to hide certain channels from some guides, but keep them accessible from other navigation points.
• As the Moxi software evolves, I am sure that there will be more and more features added. Along with many of the upcoming features, I am sure there will be more and more settings and options available to the user to tweak Moxi. If, for whatever reason, I need to get a new Moxi box from my cable company (upgrade to a newer model, my current one is having problems, etc.), it would be a useful feature to allow a user to save the settings somewhere (temporarily upload them to a Charter server, or download them to a USB flash drive or USB hard drive) so that I can restore my settings on the new box.
• It would be nice if I could indicate to the box that I am currently not watching TV so that I can go into a low power mode more frequently (other then when it needs to record a show) to save electricity and so that it can cool down.
• If the grid guides are still a while off on the development pipeline, then it could we scroll ahead in time, then start scrolling through the guide? Example, if it is 7:45pm, I want to quickly scroll through the shows that will start at 8:00pm.
• It seems like everyone is interested in a larger hard drive. If enabling the USB drives for external hard drives is way off, then how about allowing the user to make better use of the current drive? For example, I prefer recording shows from the major networks in HD when possible since the analog channels look so bad. But, since the HD content takes up so much space, I try to delete the shows as soon as possible so that I don’t run out of space. What about letting the user control some recording quality settings to save a little space? Maybe I don’t need the audio in 5.1 for a particular HD show – stereo would be fine. If this would make it too complicated, then we could have some pre-set quality settings (ex: full, high, medium, low) similar to changing the recording speed on a VCR.
• What if I just want to record a small video clip – not the entire show? Maybe I want to record a small segment on the local news or a music video. Click record to start, and then stop to end the recording. Then let me enter in a label for the video segment I just recorded.
• I like being able to get the local weather information in the ticker. It would be nice if the local cable companies could broadcast weather alerts, then Moxi could add a option where users could indicate if they want to get weather alerts – useful if you are watching a non-local channel – that way you could still get the alerts and that you can change the channel to a local station for more information. Same thing for “Breaking News” type stories.

Edit - sorry for the long quote :)

Originally posted by efmw113

• Some sort of messaging feature would be nice. The front panel has a message light near the red recording light, so perhaps Charter just isn’t using it yet. But seeing as there are quite a few software upgrades coming, it would be nice if major software updates come with a message telling the users of the new features that came with the update.

*Agree - I haven't seen any messages in the ~3 month period I have had my box. With my old boxes, I would get at least one per month.


• Some of the show titles don’t fit in guide and the names are truncated. That is fine, but even if I hit the Info button or click the program to get more detail, the program title doesn’t display in the additional information display. So, there is no way to see the full program title. When you hit the info button, show the full program name somewhere!


*Agree - Just realized/noticed this the other night.


• When I am watching TV and I hit the up or down arrow to start scrolling through the channels to see what else is on, there is no way to jump to a specific channel. My old digital cable box had this feature. The fast scroll feature is getting me by for now, but I really miss being able to jump to a specific channel in the guide – especially when you have so many channels to scroll through.


Haven't even noticed this - but agree


• In the basic guide that you get when scrolling while watching TV, if you arrow over to what is on a specific channel, there is no way to jump days. Again, my digital cable box had a “Day+” and “Day-“ buttons to jump a day in the guide.


Would be useful I think, but not that much. I personally never used the +day on the old boxes, and the speed-scan goes by a day pretty quickly.


• It would be nice to be able to hide certain main category options in the main Moxi guide. I don’t need to see the “Intro to Moxi” demo again. Also, I don’t need the “Ticker” option there because it is easier to just hit the “Ticker” button on the remote.


Agree a bunch. Better yet, I would like access to delete that intro-to-moxi movie, and free up the few minutes of space :) (But would understand if this would cause issues for re-initilizing the boxes at the warehouse)


• How do I find out how much hard drive space I have left? Would be nice to know how much space is left so that I know if I should start deleting old recorded programs.


You can see in the diagnostics screen, but I too would like an easily accessable % remaining as well. One would have to wonder, however, if the masses (read : technologically impared folks whom probably shouldn't stop using the VCR) would have a bazillion questions and trouble calls on why some shows eat up so much more space....

• IMO I don’t think the digital music channels (and probably the PPV channels as well) should show up when I am scrolling through the guide to see what is currently on. If I want to go to one of the digital music channels, I will go to the Moxi guide, then to the music category then select the appropriate music channel. If others don’t agree with me, then it would be nice to hide certain channels from some guides, but keep them accessible from other navigation points.


Really agree. I don't listen to the music that often, but once in a blue moon. I would like to see a seperate music choice category, and all of the 900's taken out of all of the other categories. (Or trim up the "music" category, or simply delete channels based on category)


• As the Moxi software evolves, I am sure that there will be more and more features added. Along with many of the upcoming features, I am sure there will be more and more settings and options available to the user to tweak Moxi. If, for whatever reason, I need to get a new Moxi box from my cable company (upgrade to a newer model, my current one is having problems, etc.), it would be a useful feature to allow a user to save the settings somewhere (temporarily upload them to a Charter server, or download them to a USB flash drive or USB hard drive) so that I can restore my settings on the new box.


Would be nice, but not really practical. The moxi units are provisioned at 384k down, 128k up. Even at a blistering 1M upload (think CBN accounts) it would take roughly 7 days to upload 80gig.

USB hard drive is a better choice, and looks like it will be *eventually* coming. I know that this is going to be one of the rough points as a tech - not all customers realize that boxes may go bad, and will be less apt to swap out a problmatic box if the problem isn't that bad to them... And I think an 80g flash would be a *bit* too pricey nowadays.


• It would be nice if I could indicate to the box that I am currently not watching TV so that I can go into a low power mode more frequently (other then when it needs to record a show) to save electricity and so that it can cool down.


Nice idea, but I'm guessing not feasable. In low power mode, the box probably can't access the hard drive to see what times to record things. Something like this may need different hardware (possibly a meg of nonvolitle flash would do the trick, but I'm guessing there would be alot of work to do)


• If the grid guides are still a while off on the development pipeline, then it could we scroll ahead in time, then start scrolling through the guide? Example, if it is 7:45pm, I want to quickly scroll through the shows that will start at 8:00pm.


One of my pet peeves - agree.


• It seems like everyone is interested in a larger hard drive. If enabling the USB drives for external hard drives is way off, then how about allowing the user to make better use of the current drive? For example, I prefer recording shows from the major networks in HD when possible since the analog channels look so bad. But, since the HD content takes up so much space, I try to delete the shows as soon as possible so that I don’t run out of space. What about letting the user control some recording quality settings to save a little space? Maybe I don’t need the audio in 5.1 for a particular HD show – stereo would be fine. If this would make it too complicated, then we could have some pre-set quality settings (ex: full, high, medium, low) similar to changing the recording speed on a VCR.


Would work for the analog stations, but not for digital. You see, when recording the digital channels, there is no "quality" setting - it simply records that particular stream of info. It is already compressed as far as it should be. (think of zipping up a bunch of jpegs or mp3 or mpeg... you cannot really compress it any more).


• What if I just want to record a small video clip – not the entire show? Maybe I want to record a small segment on the local news or a music video. Click record to start, and then stop to end the recording. Then let me enter in a label for the video segment I just recorded.


I think this was touched upon earlier, and is being considered for a future release - but I agree whole-hertedly.


• I like being able to get the local weather information in the ticker. It would be nice if the local cable companies could broadcast weather alerts, then Moxi could add a option where users could indicate if they want to get weather alerts – useful if you are watching a non-local channel – that way you could still get the alerts and that you can change the channel to a local station for more information. Same thing for “Breaking News” type stories.

For what it's worth, Charter-madison has done this in the past. (Kind of annoying sometimes when it's like an amber alert for milwaukee, but useful if you happen to be that kid's family). Basically a ticker on the bottom that says something to the effect of "go to channel 23 for more info".

I think that the logistics of putting out a specific stream for moxi is very possible, but would require specific equipment at the headend, and also software implementation in the box as well... in other words, don't count on it soon :)

Would be very nice however... I think it would be kind of cool to have something like integrated IM/text-phone messages with the box... or something like extensions/extra programs... basically it is a linux box with an always-on internet connection.

Granted, this would open up a can of worms, but would be interesting nontheless. Would be more applicable if boxes are ever sold on the open market (such as with a cablecard access slot)

Originally posted by MoxiGuy
15-minute skip Coming in 3.2, the "next" and "back" buttons will skip forward and back by 15-minute intervals. This is independent of where your cable comany sets the "skip" button.[/B]

Why not put this feature to use customize it, I think that 15 minutes is so much time to skip commercials, usualy depends is local or cable stations have segents from 5 to 10 minutes, now my Adelphia Socal have 30 seconds that is fine with me.

Yesterday a new cable guy came to install a DTC 5100/1000 on my HDTV, really I want see any difference between Moxi and Motorola decoder, but seems the same, but I need learn more about the DTC 5100, not DVI port available.

The installer told me some about the next coming Moxies and about the old ones, first they have a big demand without Adelphia did any advertasing the people want it, but the installer complains that had problems with the Moxi get the IP on the cable network. Also, he said that the coming Moxies will not have a RF spliter on them, only it will has connection through DVI (when is available) and component ports. A bigger hard drive is a request of many users. he said the next will has more capacity, so I guess that he talks about the 9022D.

Some interesting is that he told about the training system, 4 guys go to receive the training (I suppose that Adelphia headquarters) and later those 4 train to the rest of installlers, that the Moxi guys only went to times to watch the installation of equipement process.

TRADE

Originally posted by Craiger01
After rereading MoixGuy's post it sounds like they may do a grid guide after the 3.2 update and any other updates they need to do first?Not exactly. We have a new feature that will provide the functionality you are asking for, but it is not a grid guide. It is planned as part of the next update after 3.2. It's very much on the lines of what efm2113 and MrBeetle suggested. It can jump by 30 minutes, or by 24 hours. (I've described it in detail way early in the thread).

Originally posted by efmw113
... I have a few suggestions...
Thanks. Lots of good thoughtful stuff here for our product teams to consider. Some of it hasn't been mentioned here, some is already in the works, and some is not currently planned. Here's a rundown.

Messaging
Planned for a future version.

Moxi Menu: show full titles in info notes
Planned for a future version

Flip Bar: jump to channel by number
Not planned.

Moxi Menu: jump by days
Planned for a future version

Moxi Menu: customize horizontal menu
Planned for a future version

DVR: Disk Space Meter
Under consideration for a future version. This is one of the abiding controversies in the TiVo community forum. There are good reasons for and against. MrBeetle indicates some concerns.

Moxi Menu: Hide Music Channels from "Channels"
Under consideration for a future version.

Settings: Save Settings on server or flash drive and transfer to new box
Under consideration for a future version.

System: Power Save mode
Under consideration for future HW versions

Moxi Menu: Scroll ahead in time
Planned for a future version

DVR: Space Saving Options
Under consideration for a future version. (see MrBeetle's comments for some of the issues)

DVR: Record clips (mark in and out)
Under consideration for a future version.

Ticker: Weather alerts and breaking news
Under consideration for a future version (see MrBeetle's comments for some of the issues)


Just because something has already been suggested in the list for a future enhancement, or I've indicated we plan to do it or are considering it--please feel free to ask for it again or to endorse someone else's suggestion. Understanding how popular a feature might be helps us prioritize. We can't do 'em all at once.

Originally posted by balpers
... does anyone know if Comcast has killed the 30 second skip?

Officially, yes. But on the thread for 6412 w/ iGuide, someone has posted a way to program the remote to get 30-second skip to work. It's a pretty good bet that Comcast will kill that hidden function in the future. From the posts here, it seems as though Adelphia in the L.A. region still has 30-second skip working on Moxi. I think that Adelphia is the only cable company in the LA area using Moxi. So, if you are on Comcast, I don't think you'll get Moxi if you switch now. Moxi announced a deal with Comcast, but nobody is saying where or when.

• When I am watching TV and I hit the up or down arrow to start scrolling through the channels to see what else is on, there is no way to jump to a specific channel. My old digital cable box had this feature. The fast scroll feature is getting me by for now, but I really miss being able to jump to a specific channel in the guide – especially when you have so many channels to scroll through.

Maybe I don't understand what you are saying but if you want to jump to a specific channel cant you just type in that channel number?

One other suggestion. Be able to take certain channels out of the channel guide. When you hit the up and down channel button but still have have them in one of the tabs that you scroll to. When I'd be scolling through channels I'd also have to scroll through the PPV and Movie channels but if I take take them out of the channel lineup they won't show up in the tab like the movie tab or PPV tab. Does that make sense? :)

If you are watching full screen TV and you enter a number, you will tune to the channel entered. I think the request is to be able to bring up the flip bar and jump the flip bar to a new channel without tuning--say you just want to know what's playing on the other channel first, before you decide to tune to it. (Now, you can only do this by scrolling the flip bar with the up or down arrow... if you enter a number, you will tune and move away from the show you are watching.)

Originally posted by Craiger01
Is VOD still on track for St. Louis in Mid-Dec? Mid-Dec is getting close. When I click on channel 999 the VOD channel it says to call your cable company to get this. Would I have to call to get VOD once its available? Or will Charter give the VOD update to everybody through the built in cable modem automatically? Thanks, Craig.

My VOD is now functioning in Wisconsin with Charter. The only problem is when I try to stop a movie, it locks up the picture and sound and then takes about 15 seconds for to go back to the MOXI menu. I am still working on the pricing problems..;)

abcward,

Maybe I don't understand what you are saying but if you want to jump to a specific channel cant you just type in that channel number?

I was referring to being able to jump to a specific channel in the guide - not actually changing the channel. If I am watching channel 5 and I want to see what is on some of the digital channels (>100), I usually hold down the up arrow and the guide comes across the bottom of the screen and it starts scrolling through the channels. That way, I can channel surf and keep watching the current channel. It would be nice to be able to skip to a certain channel in the guide. Shortcuts are always nice.

MrBeetle,

Would be nice, but not really practical. The moxi units are provisioned at 384k down, 128k up. Even at a blistering 1M upload (think CBN accounts) it would take roughly 7 days to upload 80gig.

I wasn't suggesting that we upload ALL of the content, just the settings that you may have tweaked on the box (audio & video settings, channels that you have hidden, etc.). True, there currently aren't that many settings, but if they start adding web browsers and other applications, there will likely be many settings and other things of that nature that you might want to carry over to the next box. Transferring content would also be nice, but as you mention, due to the large size of the files, would probably require USB hard drives and/or being able to establish a connection with the Moxi box to your home network.

Originally posted by MoxiGuy
If you are watching full screen TV and you enter a number, you will tune to the channel entered. I think the request is to be able to bring up the flip bar and jump the flip bar to a new channel without tuning--say you just want to know what's playing on the other channel first, before you decide to tune to it. (Now, you can only do this by scrolling the flip bar with the up or down arrow... if you enter a number, you will tune and move away from the show you are watching.)


Actually I was wanting a way to scan through all the channels without having to scan through PPV, movie and music channels. If you take those out of the channel guide they also get taken out of the categories that say Movies, PPV ect. This would be good if you just watched movies occasionally but didn't wan't to scan through all the movie, PPV, VOD and music channels and just wanted to scan through the analog and digital channels only but you could still get to the Movies, PPV, VOD and music channels through the categories.

For those interested, I posted some new tips over at MoxiTips.com (http://www.moxitips.com) Mostly some basics, but also some often-overlooked features. If you have any tips, contact me and I'll add them crediting you. And as always, be sure to come back here after you visit!

Have fun!

Just to reiterate has anyone else had a problem with playback stopping or skipping or whatnot.

Originally posted by 98redvenge
Just to reiterate has anyone else had a problem with playback stopping or skipping or whatnot.

I have, yesterday everything I recorded off of Fox HD simply wasn't there. The footbal game, Simpsons and Arrested Development. They were in my recorded TV listing, but when I hit play the question 'would you like to keep/delete' this program jumped up immediately. If i hit keep and tried to start the program over the same result.

This isn't the first time this has happened and each time its happened it was with HD content but that may just be coincidence. This is also not the first time I've missed a Vikings game I felt would not be a big deal because I was recording it only to come home to find it didn't work. (not that this matters any more this season as the losing skid is on for them and they'll be lucky to make the playoffs)

I press the Moxi button and bring up the Channel List. I scroll up or down using only the up and down arrows, and intermittently, the highlight moves over to the "On Next" section. I have to then hit the left arrow to go back to the scrollable Channel list to scroll up and down again. I can explicitly press the right arrow to move over to the "On Next" section, but intermittently, it seems to just moves over there on its own.

Has anyone else had this problem?

Originally posted by jbarr
I press the Moxi button and bring up the Channel List. I scroll up or down using only the up and down arrows, and intermittently, the highlight moves over to the "On Next" section. I have to then hit the left arrow to go back to the scrollable Channel list to scroll up and down again. I can explicitly press the right arrow to move over to the "On Next" section, but intermittently, it seems to just moves over there on its own.

Has anyone else had this problem?

Yes, it is annoying. I keep meaning to post that but kind of thought I was accidently hitting the arrow.

Originally posted by MoxiGuy
15-minute skip Coming in 3.2, the "next" and "back" buttons will skip forward and back by 15-minute intervals. This is independent of where your cable comany sets the "skip" button.

Why not put this feature to use customize it, I think that 15 minutes is so much time to skip commercials, usualy depends is local or cable stations have segents from 5 to 10 minutes, now my Adelphia Socal have 30 seconds that is fine with me.Unfortunatly, the trap you are falling into is in thinking that the Skip button is there to skip commercials. Yes, that's the effect on a ReplayTV box, and yes, that's the effect of how Moxi originally implemented it, but don't forget that Digeo designed Moxi to be very tailorable by individual Cable companies in order to win a larger market share. Like many other features and functions, each Cable company has the ability to tailor specific features. I suggest that if this is an issue, call your Cable company.

For most of us, we have to remember that we are in a "Pilot" phase of rollouts. Yes, we are paying for Moxi, but we are paying for a device that is not yet avaiable to the general viewer in most markets. The cold truth is that feature set is bound to "evolve" until we get to the "real" rollout phase. The up side of this is that we get to use cool new technology. The down side is that we have to ride the waves of change that arise due to various programming, policy, and deploymant changes.

The "Skip" feature is one of those changes that is unfortunatly skewed to the Cable company's favor (at least from many viewers' perspectives.) The only alternative is to try to adapt and get used to Fast Forwarding, or revert to a standalone DVR like ReplayTV that offers the skip. Of course, you then lose all HD viewing and recording as well as integrated PPV and VOD.

The good news is that according to MoxiGuy, in v3.2 the "Back" and "Next" buttons will let you skip forward or backward 15 minutes. To me, this is a nice, anticipated feature. Unfortunatly, that new functionality is independent of the actual "Skip" button setting. Will Cable companies then revert the Skip button back to a 30-second skip? Only time will tell on that one...just don't hold your breath.

Originally posted by jbarr
... intermittently, the highlight moves over to the "On Next" section...You're not alone. Known issue. fixed in 3.2.

To the Adelphia Moxi Customers the Moxi Support and Feedback phone is 1-877-387-2329 or 877 (DVR 2DAY)

TRADE

Originally posted by Creditmaster
I have, yesterday everything I recorded off of Fox HD simply wasn't there. The footbal game, Simpsons and Arrested Development. They were in my recorded TV listing, but when I hit play the question 'would you like to keep/delete' this program jumped up immediately. If i hit keep and tried to start the program over the same result. Happened to me last night with the Simpsons - got about half way through it before the delete box poped up.

Originally posted by Scotes
Happened to me last night with the Simpsons - got about half way through it before the delete box poped up.

I third that motion... Wasn't on HD-fox, but fox nontheless.

Got halfway through, and wouldn't let me go further...

I just walked in the door, and the display was blinking real fast, like the power had been cut and it locked up. When I tried to push and hold the Reset button, it didn't do anything. It still had a black screen and kept making this low sound like it was stuck. When I unplugged the box and plugged it back up, it rebooted and now seems fine, but I don't know. Just wondering if this has happened to anyone else.

Has happened here... whenever I blow a fuse, or run something with a big-feedback motor on the same circiut (nailgun, vaccum). I'm guessing it's some sort of fail-safe.

Originally posted by MrBeetle
I third that motion... Wasn't on HD-fox... Mine was SD Fox also, not HD. It said it had 30 minutes and it actually scrolled through to minute 29 but it was not 30 minutes of actual material.

An Uninterruptable Power Supply is your friend.

They are becoming less and less expensive, and you may find some decent deals this time of year. It certainly wouldn't hurt, especially if your lines are marginal...

It also can't hurt to make a habit of doing a quick reboot every couple weeks or so when you walk past your Moxi box. No, you shouldn't have to do this, but being proactive...

Does anybody have any suggestions for my problem of playback video skipping. When this happens you can hear the HDD trying to find the data. Please any suggestions? it hasnt done it for a few days now but still.

It's never a good thing when you can hear the hard drive. Ask for a new box.

I had the HD channels turned on yesterday. A bit disappointing is some ways. Why do the networks shrink the widescreen picture down and put a black border around the whole picture. If I'd bought a 54" screen I guess I wouldn't mind. But I only got a 22 inch screen and having the station cut 2 " off each edge is annoying. It's mainly during commercials I guess.
The picture is sharper, but contrast ratio's between in scene objects makes the faces of many people a shadowed mask. I guess there is more playing with settings to do. I just wanted to watch a better tv picture, not become an expert in HDTV...

As many have pointed out, Charter doesn't offer a lot of HD content yet.

Anyone heard from moxie guy this week?

I saw few hours ago in the Adelphia SoCal thread. You can read his post about HDTV maybe can help you to understand it click here!!! (http://www.avsforum.com/avs-vb/showthread.php?postid=4808297#post4808297)

TRADE

What happened in Adelphia? I am a St. Louis Charter subscriber but i'm still curious what is happening out in HD world...

my gf was watching a channel on the information sector in charter st louis (in the 100s on channels - history, discovery, or something like that). it would let her fast forward at 1x, but any attempts to fast forward at 2x or 3x popped a message on the screen that the operation wasn't allowed on the channel.

that sucks. bad.

I have a couple problems pop up in the month that I have had my MOXI.

1) My box freezes up on me. This usually happens when I hit the jump button to go to the last channel I was watching, see there is a commercial on there, and immediately hit jump again to go back to the original channel. This has happened about 4 times. It has also happened when I hit play to stop fast forwarding thru a recorded show.

2) One channel in particular keeps loosing sound. Usually fixed by changing the channel away from it and then back to it.

Now, some suggestions.

1) I like the grid idea for the channels.

2) Recorded shows show the date they were recorded. The time of day it was recorded would be helpful.

Does anyone one else have gariny PQ with the moxi box? It seems to be grainier tha my old Motorola Digital Cable box--in fact I still have a Motorola Digital Cable box in the bedroom and the PQ it much better than the living room TV w/ the MOXI box. Any ideas? I am with Adelphia in West Hollywood.

Originally posted by ultraviolet353
Does anyone one else have gariny PQ with the moxi box? It seems to be grainier tha my old Motorola Digital Cable box--in fact I still have a Motorola Digital Cable box in the bedroom and the PQ it much better than the living room TV w/ the MOXI box. Any ideas? I am with Adelphia in West Hollywood.

What DTC number do you have? 5100 or 6200. I had tested Moxi and my DTC5100 and the last give a super PQ and works better than Moxi. Both boxes are hooked with Component cable to my TV and I think that DVI port when will be availble will be better than component.

Now my DTC 5100 not have DVI port, I trying to know if Adelphia in Orange County has that.
Maybe the DTC6200 model.

TRADE

Astroglide, must be something to do with the channel happened to me while watching Trauma on Discovery Health and BFC

Lately my problem with sound is when I leave an HD channel and go to a analog channel I get a loud buzz thru the surround system or no sound at all, I'm using a digital optical cable, problem clears up when I jump back to the HD channel then back to analog.

As always there are glitches in "The Matrix" that just can't be explained.

Isn't the box really just a basic computer enabled to receive and send video and sound signals, just think of the problems we all have with our computers, Moxi is relatively problem free for most of us compared to what it could be.

Thats because Microsoft isn't apart of it. LOL

Originally posted by trade
What DTC number do you have? 5100 or 6200. I had tested Moxi and my DTC5100 and the last give a super PQ and works better than Moxi. Both boxes are hooked with Component cable to my TV and I think that DVI port when will be availble will be better than component.

Now my DTC 5100 not have DVI port, I trying to know if Adelphia in Orange County has that.
Maybe the DTC6200 model.

TRADE DVI output is digital only, so any set top box that has a DVI output and allows you to use DVI for SD analog channels will have to encode analog to digital resulting in poor picture quality (since they tend to use crappy encoder hardware). Obviously the Moxi box encodes the analog channels (before buffering to hard drive) and it uses crappy encoder hardware too. The 5100 doesn't need to encode analog (no DVI out) which is why analog channels look much better. The 6200 box encodes analog channels to support it's DVI output which is why it also looks much worse than the 5100 for analog channels display.

moyekj

Will using a 6200 box with live TV give better Picture Quality on SD channels and Hi-Def channels than using the Moxi ???

a new site "Ask PVRblog" is a place where you can submit questions about anything PVR-related; and where the following was asked: "I haven't heard anything from anyone who has a Moxi, so if you've used one please let us know what you think in the comments."

http://www.pvrblog.com/

Originally posted by moyekj
DVI output is digital only, so any set top box that has a DVI output and allows you to use DVI for SD analog channels will have to encode analog to digital resulting in poor picture quality (since they tend to use crappy encoder hardware). Obviously the Moxi box encodes the analog channels (before buffering to hard drive) and it uses crappy encoder hardware too. The 5100 doesn't need to encode analog (no DVI out) which is why analog channels look much better. The 6200 box encodes analog channels to support it's DVI output which is why it also looks much worse than the 5100 for analog channels display.


Your explanation is excelent, first time I understand the difference between those boxes. So my 5100 will be fine with my HDTV for now. Maybe Jim can include in the Moxi Tips to everyone be clear about why Moxi sees so ugly with my HDTV set. But one second why Moxi component signal is more ugly than DTC5100 in the HD channels also?

Thanks
Trade

Hello All,

This is my first post here. I work for Charter in Madison, WI. Right off the bat I want to agree with Astroglide:

"my gf was watching a channel on the information sector in charter st louis (in the 100s on channels - history, discovery, or something like that). it would let her fast forward at 1x, but any attempts to fast forward at 2x or 3x popped a message on the screen that the operation wasn't allowed on the channel."

I have this happen to me also on the NFL Network channel. I tried a diffrent digital channel and it worked fine. The problem seems to be related to the NFL Channel being at 256 Quam instead of 64 Quam. Moxiguy, have you heard of this problem yet? I havent seen anything on this in the thread.

To let people in Madison know, the VOD on the Moxi's, is almost running at 100% in some areas. That is in the parts of town fed off of our Mezzomanie headend. The Fitchburg area and past that. Unfortunatly the rest of Madison,
South side, north side, east side and the such. We (Yes me too) have a much longer wait ahead of us. It will be months before VOD on the moxi is launched. It is a Headware/Software intergration issue. I know that sucks, but I look at it this way, I would rather record and watch what I want and not have VOD, then to have VOD but not have a Moxi Box. Anways take care, and I would like to also thank Moxiguy for all the time he spends on answering out questions. With the information I get from him here, I am much better able to help answer questions that customers have and do my job a lot better. Thanks

quick suggestion:

When recording 2 shows at once, make the jump button jump between the two shows, and not some possible third channel, whcih makes it pop up with the cancel recording screen.

bobafett86 and astroglide,

I'm looking into this (FF issue). I'll post on this when I get an answer confirmed.

edit: See my post (http://www.avsforum.com/avs-vb/showthread.php?postid=4815175#post4815175) below.

I have the 5100. So is the component output better for SD and HD than the DVI? I am thinking of buying an HDTV for the first time and it has an HDMI input. When I hook up the set is it better top use the DVI to HDMI cable or just stick with the component output?

Does anyone know how to fix the no program title moxi issue. I have resetted it a few times and it still is doing it... Last time this happened they came out and went to a secret menu and reseted something i really don't want to wait for them to come out again to fix it.