Off topic (of course)

There are two industries here in Rochester: Mayo Clinic and big blue. I'm not a doctor :)

And, YES, they ARE great computers. Not flashy, but they just sit in the corner and WORK. And that's what you want in a business computer.

Originally posted by doctorjj
I recently got the Motorola BMC9012 DVR HD cable box installed. My problem is with the 720p output. I can't seem to get it to work. 480p and 1080i work just fine. My tv is the Sammy 56" HL-P5685W "Captain Kirk" model and I KNOW it can accept 720p inputs. Heck, a lot of the stuff I watch OTA is 720p. Of course the cable company just wants to say that it must be that the TV can't handle 720p inputs, even though I know it can and 720 is it's native resolution. Anyway, if anyone else has this box and has any info about this problem, PLMK. Thanks.
I have an HLP-5063 and had this problem both with the Motorola DCT-6200 and its BMC9012, using component (no such problem with the 6200 and DVI output). Initially there was discussion that this was a limitation of the HLP series, but those using SA STBs and HLPs don't have the 720p/component problem. According to this post (http://www.hdtvoice.com/voice/showpost.php?p=88114&postcount=14) from the HDTVoice.com forum, Samsung is putting the blame on Motorola.

I have a problem. Today I tried to set up the new Battlestar Galactica as a series. It comes on Fridays from 8-10pm Central. For some reason, it keeps saying that if I set it up, The Young And The Restless will not record because they overlap. Y&R comes on at 4pm Central. I have no programs saved, and the only ones I have set up to record are Y&R and The King Of Queens and Dynasty. Why does it keep giving me this message?

I and a friend of mine recently got the Moxi for charter cable in Athens, GA. Neither of our boxes has downloaded program information. Any help?
Thanks

Originally posted by J.R.1234
For some reason, it keeps saying that if I set it up, The Young And The Restless will not record because they overlap.

I wouldn't be advertising that :D

Merged in new thread: Post number 1254.

What a great thread.

Got my Moxi a week ago.

Native mode pass-through has been hammered and apparently addressed by Digeo, so I'll leave that one alone.

However, I emphatically agree with all of those who want a grid guide. It's a major PITA to click through each channel to see what's coming on.

How do you look three hours or a day ahead?

For the love of all that is good, PLEASE create a grid guide akin to the one that I had with Adelphia's digital service here in Ventura County.

Originally posted by J.R.1234
I have a problem. Today I tried to set up the new Battlestar Galactica as a series. It comes on Fridays from 8-10pm Central. For some reason, it keeps saying that if I set it up, The Young And The Restless will not record because they overlap. Y&R comes on at 4pm Central. I have no programs saved, and the only ones I have set up to record are Y&R and The King Of Queens and Dynasty. Why does it keep giving me this message?

A couple of thoughts:

Maybe Y&R is also being broadcast in syndication (Soapnet?) on Friday evenings and either you don't have the "first run only" option set, or the guide data is screwed up and Moxi thinks its first run. You can go look at the "Scheduled to Record" menu in the "Find and Record" menu to see if there is a Y&R episode set for Friday night.

Also, there is a confusing message that Moxi gives you when the recording of something may cause something else to be deleted prematurely. For instance, if you have Lost set to record on Wednesdays, and the default is set to "keep for 2 days" and you then try to set up ER to record on Thursdays, Moxi may determine that there is a possibility that Lost would have to be deleted before ER could be recorded. It doesn't mean it will happen, just that there's a possibility. I usually ignore it.

I have had my MOXI (Charter) for about a month now and want to know if there is a way to display the channel number on the box instead of the time?

The manual shows time/channel display but I can't find a way to get rid of the time display and show the channel.

Randy
St. Peters, MO

I just got my Moxi box from Charter (stl) a week ago, and I have to say I’m really impressed. I’ve been using Tivo since 2001, but being stuck with a series 1 player, I’ve been keeping an eye out for alternatives. My #1 priority was finding a HD box. I’ve had a HDTV for a couple years, but haven’t watch HD other than football (I just can’t go back to live TV, no matter how good the picture looks). I got the Moxi box because Charter was offering it at very little risk and relatively little cost ($6/mo after HD service).

The Moxi feels like a 1.0 release, and I’ve left my Tivo running just in case. I have a few shows that the Moxi can’t seem to record correctly (it doesn’t seem to have good ‘rerun’ information). Most of my issues have been mentioned here before, but I’d repeat a few important ones for good measure:

- More Space: It’s been beaten to death on this thread. I’ll just chime in my ‘me too’

- Sluggish Menu in first day (while updating) – Personally I think this is a much bigger issue than it’s being made into. I think the first time the system is powered on, it should warn the user about this. Its taken me a few days to get over my frustrations using the system in the first few hours. A simple warning would have at least let me know what was going on (I only found out after a few hours of reading this thread).

- Learning Remote – I know this isn’t the fault of the people at Digeo (at least I assume it’s not), but my Onkyo learning remote just can’t learn some of the buttons for my Moxi remote (down, right, and a few number buttons). Over the last few years, I’ve taught commands from at least 6 other remotes without problems. If anyone has any ideas (other than buying a new remote), I’d love to hear them.

- Bugs – I’ve only had it a week, and I’ve already run into several issues. I wish I had been paying closer attention to what I did to get it in a bad state. Once it froze up when my recording caught up to live TV (I ended up changing the channel, back and forth to fix it). Another time, it wouldn’t stop rewinding. After 3 years of using Tivo, I’ve never run into a bug like this.

- No manual recording – Both Tivo and Moxi have issues with shows such as Daily Show, South Park and just about anything on Sci-fi. They try to record all four daily episodes of The Daily Show, even if you tell them to ignore reruns. I know there are historical reasons for this, and this isn’t directly an issue with the systems, but if DVRs are ever going to gain mass expectance, the problem needs to be solved (even if it means getting data from a provider that will in tag syndicated reruns especially for DVRs). In the mean time, a manual recording mode would help out a lot.

- Menu inconsistencies – The menu is nice (much prettier than Tivo’s). I like being able to see the video while I’m browsing the menu. One thing I dislike about the Moxi menu is an inconsistency in the appearance of submenus. If you press ‘right’ while on the Channels card, you may get ‘Recorded TV’, or you may get ‘on next’, depending on how long you wait. The submenus shouldn’t open unless I ask for them. This problem is even more obvious when the player is running slow. Sometimes it doesn’t go to the right because the player was being slow. Then you press the button again, but by then, the submenu has appeared. Now your on the ‘On Next’ menu. So you press it a third time. More advanced features (on next) shouldn’t get in the way of simple features (navigating the systems basic feature menu).

- More menu inconsistencies – Most menu setting are saved by backing out of the menus (pressing left). For some reason, setting up the video and sound settings requires you to make the selection and find the ‘close’ item on the menu and select it. If you just move to the left after making your selection, you loose your setting. I tried changing my sound settings 5 or 6 times before I tried using the ‘close’ option.

- Video On Demand – I hear it’s on the way

- Home Media Features – If I have to store my pictures and MP3s on the DVR, I just won’t use it as a media player. Reading network drives will be essential.


There’s been a lot of talk about grid layout. That feature really doesn’t matter much to me. Maybe that’s because I really haven’t watched live tv in a few years. I really just don’t care what’s on in two hours (the DVR will record everything I want to watch). I search for shows by name, or subject. Time is irrelevant.


I don’t want to sound negative. I’m actually really excited about the new DVR. I really like the potential of Moxi as a home media center. Tivo’s ever-evolving software impressed me three years ago, but the hardware became an issue (there are a lot of limitations to a series 1 stand-alone player). Renting my DVR from the cable company makes me feel much better about not getting locked into dying hardware. I think there is a lot of potential here.

Has anyone gotten a Marantz RC2000 MkII to learn the Moxi remote commands? All I've gotten on the remote display is NG.

Originally posted by pvanhelden
Has anyone gotten a Marantz RC2000 MkII to learn the Moxi remote commands? All I've gotten on the remote display is NG.

Most learning remotes won't learn MOXI. What were they (MOXI) thinking? Universal will hard program an MX-500 if you send it to them. I will do that after the holiday crush.

My Sony Remote Commander learned every Moxi button with absolutely no problems...

Just got my Moxi unit yesterday and haven't had a whole lot of time to play with it. Overall, I'm impressed so far -- with the exception of no native passthru and what a pain it is to switch resolutions.

I understand that even if I have the output at 480i (which I will most of the time) that if I record something on an HD channel that it will be recorded at native resolution so that when I play it back I can view it in 1080i. That's great.

One question I had, however, was if it is also recorded at native audio. I currently have the audio set to Stereo because the vast majority of TV viewing will be using the TV's speakers using the RCA wires. When I had it set to Dolby Digital, the sound was crackly, etc. through the TV's speakers. Switching it to stereo helped.

But if I record something while watching something else in 480i and regular stereo, when I play back the recording will I be able to switch to Dolby Digital for listening through my 5.1 amplifier?

Ie. watch live TV in 480i/stereo
record something else for playback in 1080i/5.1

Originally posted by joe221
Most learning remotes won't learn MOXI. What were they (MOXI) thinking? Universal will hard program an MX-500 if you send it to them. I will do that after the holiday crush.

. . . . .explain what "hard program" means? Can you still use it for other devices after "hard programming"? I don't have an MX-500 but if it'll learn the MOXI codes somehow I'm in!!!

Thanks Joe

Originally posted by awp
But if I record something while watching something else in 480i and regular stereo, when I play back the recording will I be able to switch to Dolby Digital for listening through my 5.1 amplifier?
This is just a hunch, since I haven't actually done this, but if the MOXI is able to record the video portion at the inputted resolution (1080i) irregardless of your actual settings, I would think that the same would hold true for the audio and it would record what's being transmitted (5.1).

Just curious can it damage the Moxi if you use it to record shows everyday? Say if their were some of the court shows in the morning, like People's Court ect. I wanted to record then play them back in the evening. If I did that all the time wouldn't that put ware and tear on the Moxi? Thanks, Craig.

Originally posted by abcward
My Sony Remote Commander learned every Moxi button with absolutely no problems...

. . . . which model - 2500 / 3000??

Originally posted by bwilcox
. . . . which model - 2500 / 3000??

RM-AV3000

Originally posted by Craiger01
Just curious can it damage the Moxi if you use it to record shows everyday? Say if their were some of the court shows in the morning, like People's Court ect. I wanted to record then play them back in the evening. If I did that all the time wouldn't that put ware and tear on the Moxi? Thanks, Craig.

Uhm - that's kind of what it's made for. Because it's always writing a buffer to disc anyway I don't think it causes any additional wear. And besides, one benefit of MOXI over other DVRs is that if it breaks, you just call the cable company and tell them you need a new one.

- Rick -

MoxiGuy? I PM'd you information as you requested and haven't heard back from you. Did you get a PM from ClemGuy several weeks ago?

I'm missing channels and have extra numbers (3933, etc.) that don't relate to a real channel.

My box is getting the updates, I have working VOD now.

Zip 29630.

ClemGuy,

I'm in SC too (zip 29681 in Simpsonville) and just got Moxi. My VOD doesn't seem to work. Any trick to get it working?

Merged new thread into this one. Post #1259 ( http://www.avsforum.com/avs-vb/showthread.php?postid=4922431#post4922431 ).

Craiger01 asked...
Just curious can it damage the Moxi if you use it to record shows everyday? Say if their were some of the court shows in the morning, like People's Court ect. I wanted to record then play them back in the evening. If I did that all the time wouldn't that put ware and tear on the Moxi? Thanks, Craig.To which ricknroll replied...
Uhm - that's kind of what it's made for. Because it's always writing a buffer to disc anyway I don't think it causes any additional wear. And besides, one benefit of MOXI over other DVRs is that if it breaks, you just call the cable company and tell them you need a new one.

- Rick - You are absolutely correct. Most people don't really think about what's really going on with a DVR. Moxi, like most DVR's, is constantly recording whatever channel it is tuned to--that's how you get your "live buffer" recorded. That's how when you decide to record a show that is currently airing and has been tuned to that channel, Moxi can "back up" to the beginning and save the entire show. When you are watching "live" TV, you are not actually watching it live, but you are watching a slightly delayed "playback" of what is currently being written to disk (a live show or a show that is currently recording.) It's actually a pretty cool concept!

Could this "wear out" the unit? I guess over time it could because there is a finite lifetime to the hard drives, but as ricknroll said, just call the Cable Company for a new one.

Still no VOD. Must be some real problems because Charter originally told me we would have it just after Thanksgiving...

Also, one small nit: Two people I work with also had Moxi boxes installed, and they have a VOD "category" on the main Moxi menu. They can browse shows and select them--they just don't play because VOD is not enabled yet. The thing that bugs me is that my Moxi box doesn't even have the VOD category listed. I guess I need to call Charter and find out what's going on...

Jim,

There is also no VOD on Moxi's here in St. Louis either. Their 'live date' here has changed a few times too. I have an inside source who has told me mid-January but even says that date is very questionable due to ongoing issues with VOD on Moxi. So bottom line, I wouldn't hold my breath just yet.

I just got Moxi today, and generally it is fantastic. I have two things I can't figure out.

1) When I schedule a recording to record a series, it picks up all the replays of that show. This is especially troublesome when I want to record a new show that might air 3 times a day. Is there a way just to record the first airing?


2) My TiVo had a great slowmo. I watch a lot of sports, and it is great to step through a play frame by frame. Or even just very slow. Moxi doesn't appear to have anything like that.

thanks for the help

Originally posted by bwilcox
. . . . which model - 2500 / 3000??

For what its worth my old model Sony Commander RM-AV2100 learned all of the Moxi buttons also.

Originally posted by Judgelog
I just got Moxi today, and generally it is fantastic. I have two things I can't figure out.

1) When I schedule a recording to record a series, it picks up all the replays of that show. This is especially troublesome when I want to record a new show that might air 3 times a day. Is there a way just to record the first airing?


2) My TiVo had a great slowmo. I watch a lot of sports, and it is great to step through a play frame by frame. Or even just very slow. Moxi doesn't appear to have anything like that.

thanks for the help

1. From the Moxi manual:

Recording First Runs Only or Repeated Episodes
1. In the Find & Record category, select Series Options,
and then press OK.
2. Select the desired series, and then press OK again.
3. Select recording options, press OK, and then scroll through the option
list until Accept is in the center. The choice appearing under Accept
may be the one you want. If it is, go to step 5.
4. Press the right arrow button, select one of the listed options,
and then press OK.
• To record only new episodes: select first-run only.
• To record all episodes: select repeats.
5. Press the left arrow button to save your change, and then press it again.
When the Back card appears, press OK to return to the previous menu.
You can use these same basic steps, substituting the desired option, to change other settings.

2. Moxi doesn't have slo-mo

Thanks Glendale. Charter STL didn't leave a Moxi manual! Just a lame setup guide on the connections.



Originally posted by GlendaleHDTV
1. From the Moxi manual:

Recording First Runs Only or Repeated Episodes
1. In the Find & Record category, select Series Options,
and then press OK.
2. Select the desired series, and then press OK again.
3. Select recording options, press OK, and then scroll through the option
list until Accept is in the center. The choice appearing under Accept
may be the one you want. If it is, go to step 5.
4. Press the right arrow button, select one of the listed options,
and then press OK.
• To record only new episodes: select first-run only.
• To record all episodes: select repeats.
5. Press the left arrow button to save your change, and then press it again.
When the Back card appears, press OK to return to the previous menu.
You can use these same basic steps, substituting the desired option, to change other settings.

2. Moxi doesn't have slo-mo

There is a lot of useful information here:

http://www.moxi.com/prodserv/datasheets.jsp

[manuals, datasheets, etc]

My box was installed a couple of days ago and I finally had a chance to play with it a little last night. I still can't decide whether to be excited or disappointed.

The first thing I checked out was the analog PQ. There's a very noticeable difference -- enough to take away some of the joy of having a new toy. I haven't decided yet whether or not it's going to be a deal breaker for me.

I also had the problem (frequently) where there would be no sound when changing from one channel to another. It didn't seem to matter whether or not it was SD to SD, SD to HD, analog to digital, etc. Sometimes pressing pause twice would clear it up but on at least two occasions that didn't work.

I also had a problem while recording and watching Lost (ABC). About 2/3 of the way through the program, the video and audio became out-of-sync by about 3 seconds. Pressing pause and then fast foward (to catch back up) fixed it. After the program I went back and reviewed the same spot on the recording and the video and audio were perfectly in-sync.

Wayne, for what it's worth, I've been using my Moxi heavily for the past couple months and I've never lost sound or had audio/visual get out of sync like that. If it was just installed, your box might not yet have been running the latest software. I know I received an update a couple days after the install. Do you have the "HD" top level category in the menu? That's was added in the latest version (3.0.something).

Originally posted by GlendaleHDTV
1. From the Moxi manual:

[B]Recording First Runs Only or Repeated Episodes
1. In the Find & Record category, select Series Options,
and then press OK.
2. Select the desired series, and then press OK again.
3. Select recording options, press OK, and then scroll through the option
list until Accept is in the center. The choice appearing under Accept
may be the one you want. If it is, go to step 5.
4. Press the right arrow button, select one of the listed options,
and then press OK.
� To record only new episodes: select first-run only.
� To record all episodes: select repeats.
5. Press the left arrow button to save your change, and then press it again.
When the Back card appears, press OK to return to the previous menu.
You can use these same basic steps, substituting the desired option, to change other settings.


You should know, this may or may not work. I suggest checking your list of scheduled recordings after you set it up. For example, if you schedule the Daily show (which runs at least 4 times a day), it will try to record all four showings. This can happen if syndicated episodes run on the same channel as new episodes (syndicated episodes aren't marked as reruns), or if Guide data isn't properly marked (does anyone know of other reasons?).

Moxiguy says there is better logic for this coming soon. Personally, I'd like to see manual recording options as well.

I still use my Tivo to record The Daily Show, and a few others that run several times a day. Does anyone have a better solution?

Originally posted by JohnnyHK
Wayne, for what it's worth, I've been using my Moxi heavily for the past couple months and I've never lost sound or had audio/visual get out of sync like that. If it was just installed, your box might not yet have been running the latest software. I know I received an update a couple days after the install. Do you have the "HD" top level category in the menu? That's was added in the latest version (3.0.something).

I'm at work now (shhhh, don't tell ;) ) so I can't check the version number but I do recall seeing the "HD" in the menu.

I have a strange problem with a specific channel (on Charter in Greenville, SC). Channel 8 is one of the local PBS stations. When I select it in the guide, it will not change to that station. The only way to get it is to manually input channel 8 outside of the guide.

And then, once you are on channel 8. I have a problem getting out of it!! If you just use the channel button to flip to the next station or previous one, it will not change. Again, I have to type in a number of some other channel to get it to change.

What's the deal with that?

Haven't experienced it (yet) with any other channels, but have only had Moxi for 3 days.

Does anyone know when Charter's Moxi will have a grid style program guide? I'm baking Moxi off with Tivo, and my wife says the Moxi's lack of a grid style guide is her showstopper.

Also, does anyone know when Moxi will figure out how to only record once shows that are multiple times in one day? Stuff on MTV and A&E have this issue, and somehow Tivo has figured out a way around it.

Otherwise, absolutely killer device in the Moxi. I have had no problems with mine so far and in many ways it knocks the socks off of Tivo.

The one thing I always forget to mention is SLOW MOTION!!! When I first got the dish network DVR, it wasn't part of the system, but they were able to add it as a software update which gives me hope on the moxi...its great for us sports fans that like to do our own instant replays and decide on our own if that foot was in bounds or not...

Last night I tried to schedule and record CSI: NY using the record once option and everything froze on me. The tv still worked, but I couldn't get out of the menu or change channels. I reset the box and tried to record another show the same way, no problems. Then I tried CSI: NY again and same problem. Did this one more time with same results. Has anyone else encountered this freezing problem that affects one show but not others?

Originally posted by awp
I have a strange problem with a specific channel (on Charter in Greenville, SC). Channel 8 is one of the local PBS stations. When I select it in the guide, it will not change to that station. The only way to get it is to manually input channel 8 outside of the guide.

And then, once you are on channel 8. I have a problem getting out of it!! If you just use the channel button to flip to the next station or previous one, it will not change. Again, I have to type in a number of some other channel to get it to change.

What's the deal with that?

Haven't experienced it (yet) with any other channels, but have only had Moxi for 3 days.

That sounds alot like the problem I have with channel 4 and 710. Channel 4 never comes on. Channel 710 will sit for 20 seconds, then come in. But it says I don't subscribe (which I do.) I guess I need to spend some time on the phone with the support and see if it's a problem with the beta code my box is running.

Back to the 720p output problem. I tried to hook up my Moxi box to my TV using the DVI and the TV had no input. Do I have to reset the box, or unplug it or something to get it to use the DVI out?? I couldn't find a menu setting to change which video out it uses. Thanks.

Also, thank you Bruce for answering my 720p output to HL-P Sammy using components.

Originally posted by Scruffles
You should know, this may or may not work. I suggest checking your list of scheduled recordings after you set it up. For example, if you schedule the Daily show (which runs at least 4 times a day), it will try to record all four showings. This can happen if syndicated episodes run on the same channel as new episodes (syndicated episodes aren't marked as reruns), or if Guide data isn't properly marked (does anyone know of other reasons?).

Moxiguy says there is better logic for this coming soon. Personally, I'd like to see manual recording options as well.

I still use my Tivo to record The Daily Show, and a few others that run several times a day. Does anyone have a better solution?

I was surprised that I couldn't just pick a show and a time and say record this at this time every day. I know that show times could change, but an option "Record only at this time slot" or whatever would be really nice.

Originally posted by doctorjj
Back to the 720p output problem. I tried to hook up my Moxi box to my TV using the DVI and the TV had no input. Do I have to reset the box, or unplug it or something to get it to use the DVI out?? I couldn't find a menu setting to change which video out it uses. Thanks.

Also, thank you Bruce for answering my 720p output to HL-P Sammy using components.

The DVI out is not enabled yet on the Moxi boxes. It's discussed earlier in this thread, but Moxiguy indicates that DVI-out should roll-out around the same time as the next software upgrade - March 1st at the earliest.

Originally posted by awp
I have a strange problem with a specific channel (on Charter in Greenville, SC). Channel 8 is one of the local PBS stations. When I select it in the guide, it will not change to that station. The only way to get it is to manually input channel 8 outside of the guide.

And then, once you are on channel 8. I have a problem getting out of it!! If you just use the channel button to flip to the next station or previous one, it will not change. Again, I have to type in a number of some other channel to get it to change.

Hi! I'm just up the Interstate from you in Boiling Springs. I just tried channel 8 and had no problem navigating to/from it using either direct entry or the guide. My software version is 3.0.80LR-P.75011

Since the last week, we don't have any post from MoxiGuy, today started the Consumer Electronics Show (CES) in Las Vegas maybe he is playing around.

The show is unto the Sunday, so maybe the next week have some news of MoxiGuy and the new Moxi coming. Moxi Booth (http://www.cesweb.org/attendees/directory/rd_exhibitor_details.asp?exhibid=7094)

TRADE

Originally posted by GlendaleHDTV
The DVI out is not enabled yet on the Moxi boxes. It's discussed earlier in this thread, but Moxiguy indicates that DVI-out should roll-out around the same time as the next software upgrade - March 1st at the earliest.

Is that the 3.2 update that DVI will be working? I hope MoxiGuy comes in here and tells us more about the new Moxi that's coming. I think that's the BMC 9022D right? :)

Grid Style would be key with the moxi box, having been a TiVo user for about a year prior to getting the Moxi box I have to say I don't think I will ever get used to the revolving wheel, I like to take one look at a block of channels (local air channels fit into the first screen of the grid style, and showed now playing as well as next show) to see what is going on, being able to highlight a show and see the info etc.. etc...

Much easier then having the scroll and click over on each channel. Even if its a non-defaul setting to get my grid back...

I was kind of surprised not to see slow motion!!

PQ is alright, my TiVo was set on s$%t-quality, so this is actually an improvement.

Dual tuner makes all the pain worth it I must say...

rock on moxi! (I know its new, nothing is perfect new... ever...)

Sorry for all the newbie????'s, but do the software updates automatically upload or do you have to get them and install them yourself???

I have seen no written comparisons of PQ of digital channels between Moxi & Moto DCTxxx. Has anybody else compared the two? The cable op is considering delivering the present analog line up on the digital platform for better PQ. But the analog channels PQ are not the only ones suffering with Moxi.

Stepping back to the earlier Moto DCTxxx HD box gave me significantly improved PQ; recordings of analogue channels are also now watchable. And the digital (non HD) pay channels are almost as good as DVD! This was not the case with Moxi except for HD which is awesome on both Moxi and Moto DCTxxx.

Moxi was unable to remember its ip address at my home; when the cable tech attempted to reset moxi its serviceability became nil. That was just before Christmas and I decided to roll back to the previous Moto HD box. After a few days I brought old Tivo back to the living room and have been enjoying it’s reliability and preferred program guide and user interface since. While I did enjoy Moxi’s dual tuner & HD recording, I missed the increased detail Moto DCT delivered to my HDTV.

i'm in the same boat, going back to the dct6200 on saturday and will be using my replaytv once again. but thanks so much to moxiguy and everyone for all the helpful tips and perhaps i'll be back in the future.

Originally posted by trade
Since the last week, we don't have any post from MoxiGuy, today started the Consumer Electronics Show (CES) in Las Vegas maybe he is playing around.
The show is unto the Sunday, so maybe the next week have some news of MoxiGuy and the new Moxi coming.
TRADE
Very good point Trade. For everyone not in the know MoxiGuy did say he was going to be at CES which runs through this Sunday the 9th. The show is fun if you're just going for fun but from some that I've spoken to it can be a bit exhausting over the four days if you are working it- so I'd expect MoxiGuy to be a bit scarce 'round these parts till Monday. Leastways, I wouldn't expect him to be posting till he got back.

I found out what my Battlestar Galactica problem is. The original AND the new series have the exact same name, so the Moxi box always sets to record every single episode, no matter what I put in. If they had two different names, it might work. Any suggestions would be appreciated.:)

Trade, Scotes,
Right you are. At CES. Hard to steal time to get online. (Hard to steal time to get a meal.) We've been showing the two-room package (BMC 9022 & Moxi Mate) running 3.2 software. If you are at the show, you can get a peek in the Motorola Booth. Apologies to you all for being scarce.
MoxiGuy

Originally posted by bgooch
...Moxi was unable to remember its ip address at my home...
I'm going through similar difficulties. I hoping to get it resolved as I do enjoy MOXI. But, just for comparison, TIVO and ReplayTV both can work with cable boxes, not just satellite, correct? But they can not record HD? And they do not have dual tuners?

Originally posted by J.R.1234
I found out what my Battlestar Galactica problem is. The original AND the new series have the exact same name, so the Moxi box always sets to record every single episode, no matter what I put in. If they had two different names, it might work. Any suggestions would be appreciated.:)

This won't help most people, but I've setup Battlestar to record on my Tivo (I get the same issues you have with the Moxi). There doesn't seem to be a solution yet. The Tivo only works because it has a manual mode (I'm giving it times to record rather than a show name).

Your best bet is to wait for 3.2 (March at the earliest?), and hope they've found a solution. That, or you could just delete all the extra episodes by hand (good luck with that).

Originally posted by MoxiGuy
Trade, Scotes,
Right you are. At CES. Hard to steal time to get online. (Hard to steal time to get a meal.) We've been showing the two-room package (BMC 9022 & Moxi Mate) running 3.2 software. If you are at the show, you can get a peek in the Motorola Booth. Apologies to you all for being scarce.
MoxiGuy


MoxiGuy how's the PQ on the analog channels with the 3.2 update? When will you tell the cable companies that the BMC 9022D with the 3.2 is ready for them?

Originally posted by bruce73
I'm going through similar difficulties. I hoping to get it resolved as I do enjoy MOXI. But, just for comparison, TIVO and ReplayTV both can work with cable boxes, not just satellite, correct?

They work with cable boxes usually using IR blasters (a hack where the Tivo changes channels on the cable box with a remote control transmitter). Some cable boxes can be directly controlled by a Tivo using a serial cable, but this usually involves a bit of hacking.

Tivo has units built directly into Direct TV satellite boxs. They work in a similar manner to Moxi.

But they can not record HD? [/B]

Tivo has one unit that records in HD. It's for DirectTv users only (but does pick up over the air signals). Direct TV boxes are behind on the Tivo software, and this particular box has quite a few features disabled that are normally available for Tivo.

And they do not have dual tuners? [/B]

The Direct TV Tivo boxes have dual tuners. I don't know much about replay.

Originally posted by Scruffles
This won't help most people, but I've setup Battlestar to record on my Tivo (I get the same issues you have with the Moxi). There doesn't seem to be a solution yet. The Tivo only works because it has a manual mode (I'm giving it times to record rather than a show name).

Your best bet is to wait for 3.2 (March at the earliest?), and hope they've found a solution. That, or you could just delete all the extra episodes by hand (good luck with that).
I agree. That's what I've done. I'm just going to manually set up the new show to record, and hope I don't forget that it comes on Fridays.:) Thanks for your help.

Originally posted by J.R.1234
I agree. That's what I've done. I'm just going to manually set up the new show to record, and hope I don't forget that it comes on Fridays.:) Thanks for your help.

Not quite what I meant, but a good solution nonetheless. Tivo has a feature allowing you to record the Scifi channel at 8pm every Friday. You wouldn't have to remember anything (unless the show changed times). It's a work around for the fact that scheduling information isn't designed for DVRs. Even if the scheduling information were perfect (not happening in the near future), and the software were perfect, a manual recording option would still be nice to have on the Moxi.

Originally posted by Scruffles
They work with cable boxes usually using IR blasters (a hack where the Tivo changes channels on the cable box with a remote control transmitter). Some cable boxes can be directly controlled by a Tivo using a serial cable, but this usually involves a bit of hacking.
...
Tivo has one unit that records in HD. It's for DirectTv users only (but does pick up over the air signals). Direct TV boxes are behind on the Tivo software, and this particular box has quite a few features disabled that are normally available for Tivo.


20 Minutes after I post, I find an announcement (from yesterday) that my post will soon be out of date. Tivo just announced a HD Tivo that interprests a digital cable signal using CableCard technology:
http://olympics.reuters.com/audi/newsArticle.jhtml?type=technologyNews&storyID=7252458

bgooch -

Please check your PM.

Originally posted by Scruffles
20 Minutes after I post, I find an announcement (from yesterday) that my post will soon be out of date...
I saw that mentioned in another thread as well, but apparently we won't be seeing it for another year. Looks as if digging in and getting my MOXI problem resolved is my best bet.

Thanks for the info.

Originally posted by Scruffles
20 Minutes after I post, I find an announcement (from yesterday) that my post will soon be out of date. Tivo just announced a HD Tivo that interprests a digital cable signal using CableCard technology:



Wow! My mouth is salvating already. Moxi has one year to convince me it's product is better than Tivo's. That's going to be tough. Good luck!

Originally posted by doctorjj
Sorry for all the newbie????'s, but do the software updates automatically upload or do you have to get them and install them yourself???

I'm also a newbie with MOXI. Are software updates downloaded automatically in the background? After reading the entire thread I've experienced just about all of the problems cited. I'm already on my second box as the first one died after a month from heat stroke. I bought a $130 DVI to HDMI cable to hook up my Sony XS55 LCD RP only to find that the DVI output is not active. Adelphia in Los Angeles is clueless about this DVR. It seems MOXI has been promising to activate the DVI output with each successive software update but has yet to deliver after a year. I tried calling MOXI directly to discuss this matter and was put on hold and then disconnected. I'm beginning to think this box is BOGUS!

yes software updates are downloaded automatically when 2 way communications with your box are functioning correctly. The 1st Moxi at my place lost the return stream and only had 1 way communication; it could not update. Adelphia did swap out that box with one already updated which worked perfectly for months.

It is a good bet when the update is pushed by your cable op in your area you will read about it hear.

Originally posted by bgooch
yes software updates are downloaded automatically when 2 way communications with your box are functioning correctly. The 1st Moxi at my place lost the return stream and only had 1 way communication; it could not update. Adelphia did swap out that box with one already updated which worked perfectly for months.

It is a good bet when the update is pushed by your cable op in your area you will read about it hear.

Thanks for the info. Is there anyway to tell if the 2 way communications are functioning correctly? I can get to the service menu, is there a way to initiate a software update? When the tech from Aldephia installed this box he was unable to initiate a software update. I had to show him how to access the service menu. Although my box seems to be functioning correctly I'd like to have the latest version of the software.

Originally posted by smjbj
...Is there anyway to tell if the 2 way communications are functioning correctly? I can get to the service menu, is there a way to initiate a software update?...
Once you're in the Diagnostics screen, scroll down to #8 (Actions and Triggers) and choose what you want to update (if one is available). If you go to #1 (Main Overview) and see a valid CPE IPaddress, the modem has a way to communicate with the servers. At the moment, I can't get one so Adelphia is coming out tomorrow to (hopefully) get me linked up again.

Alrighty, finally got mine fixed!

Symptoms were: moxi could tune channels fine, but no program guide and no IP address

Problem was: signal strength too low

Fix was: tech reconfigured main box at apartment complex, added coupler to the initial internal splitter (which reduced signal strength to the TV in the bedroom, but picture is still fine). This was enough to get the signal strength up to get an IP and get program info.

I got Adelphia to give me a free month of Moxi, and the tech visit was free.

Before I left for work today, I was trying to get Moxi to record a program on VH1, but for some reason, when i pressed Record Once, the scheduling sign would come up, disappear, and the box would freeze up. I rebooted 5 times, and it still did the same thing. But, when I pressed Record Once for King Of Queens, it worked fine.

I now have came home from work, and now it seems everything is fine. I don't know if it was that one program, or what. If it happens again, Charter can come out and switch it out for another one. It has worked very well the last 3 months. The audio cut-out issue is all but gone (it still happens every now and then), and I am really starting to enjoy it. Just wanted to let everyone know.

I have now had the moxie/charter service for 24 hours and so far it is junk! Compared to Dish, sd pq is wretched.
Sometimes, the box freezed up and I have to unplug it and replug it to un freeze it.
CSR is worse than worthless. I was told to push the on/off switch (uh, there isn't one). One of the installers pointed out that if I want to get good sound, I need to use the optical as the coaxial digital output won't give good sound (uh, they give the same signal!).
I finally lost it when she insisted that I tune my Sony TV to channel 3 to see if it is getting signal (think about that one- remember the days of running a 75ohm cable from the vcr to the antenna input? The Moxie doesn't even HAVE a 75ohm output! Duh!).
Also, I find it incredibly stupid that the skip ahead feature is 15 minutes!!! I am used to skipping 15secs ahead with my DISH 501, who the he11 would need to skip ahead 15minutes????
So far, I have rebooted this junk trunk five times. I'll be taking it back next week.

Originally posted by Eyecannon
Alrighty, finally got mine fixed!

Symptoms were: moxi could tune channels fine, but no program guide and no IP address

Problem was: signal strength too low

Fix was: tech reconfigured main box at apartment complex, added coupler to the initial internal splitter (which reduced signal strength to the TV in the bedroom, but picture is still fine). This was enough to get the signal strength up to get an IP and get program info.

I got Adelphia to give me a free month of Moxi, and the tech visit was free.
Wonderful, it CAN be done! I have the exact same problem. The tech is coming this afternoon (2nd attempt-- the first one didn't have a clue) and I will show him your post.

Was the tech able to authorize the free month, or did you have to call?

Originally posted by bruce73
Wonderful, it CAN be done! I have the exact same problem. The tech is coming this afternoon (2nd attempt-- the first one didn't have a clue) and I will show him your post.

Was the tech able to authorize the free month, or did you have to call?

Nope, had to get the free month over the phone, but I had done it beforehand. Usually if you ask the techs about billing, they will throw up their hands and say they have nothing to do with that (which they don't).

My apartment still uses the older "hard" wiring for cable, and that combined with three 2-way splitters before my MOXI was the issue. Perhaps you have a similar setup.

Eyecannon:

Not clear on what you mean by "older, hard wiring", but it sounds as if our setups are comparable. The cable is split where it comes into my apt., one line going to the MOXI, but split before that (one directly to TV, the other to MOXI), and the other line to my bedroom where it is split between the TV and my computer. The curious thing, though, is that this config worked fine for the first 6 weeks I had MOXI. Just all of a sudden changed. Plus running a direct line to the MOXI also doesn't work, so it's not just the splitters.

I didn't think the tech would get involved or promise any billing changes, but figured I'd ask you first to be sure.

Originally posted by bruce73
Eyecannon:

Not clear on what you mean by "older, hard wiring", but it sounds as if our setups are comparable. The cable is split where it comes into my apt., one line going to the MOXI, but split before that (one directly to TV, the other to MOXI), and the other line to my bedroom where it is split between the TV and my computer. The curious thing, though, is that this config worked fine for the first 6 weeks I had MOXI. Just all of a sudden changed. Plus running a direct line to the MOXI also doesn't work, so it's not just the splitters.

I didn't think the tech would get involved or promise any billing changes, but figured I'd ask you first to be sure.

I don't remember the technical details, but he said there were two types of wiring that apartments used, and we had the older soon-to-be-replaced kind. It just equates to more signal loss, but everything is working just fine now.

Mine changed all of the sudden too. Basically, what I was told is that the configuration for the apartment building's main box can be freely reconfigured by any cable tech, so stuff gets switched around. On top of that, the signal is shared between the entire building so if your neighbor turned on their service, that could be just enough to drop your signal level too low. Your situation does sound exactly like mine, so the tech will measure the signal at the Moxi and be able to tell you instantly if that was the problem.

My tech put that special splitter on my initial split and just doing that helped quite a bit.

Originally posted by Eyecannon
I don't remember the technical details, but he said there were two types of wiring that apartments used, and we had the older soon-to-be-replaced kind. It just equates to more signal loss, but everything is working just fine now.

Mine changed all of the sudden too. Basically, what I was told is that the configuration for the apartment building's main box can be freely reconfigured by any cable tech, so stuff gets switched around. On top of that, the signal is shared between the entire building so if your neighbor turned on their service, that could be just enough to drop your signal level too low. Your situation does sound exactly like mine, so the tech will measure the signal at the Moxi and be able to tell you instantly if that was the problem.

My tech put that special splitter on my initial split and just doing that helped quite a bit.

He is saying that your apt has RG-59 cable instead of RG-6... it is thinner, and does effect signal a bit - but primarily the higher frequencies... (the upstream is not effected by it much).

THe one glaring error there is that your neighbors turning on a set has absolutly NOTHING to do with signal level. TV's use RF, not voltage for the piicture - saying that is akin to saying if your neighbors turn on their radio, they steal some of your signal and may make it more staic...

After a week of use.....

Problem #1:

I record Third Watch - its 10:40 when I get done watching it. At that time Medical Investigation is on, at 10:46 I decide I want to record it and watch it, start recording. At 10:48 I try to rewind it to watch it rom the beginning, it takes me back to 10:46 and won't go back any more. I go to recorded programs and play it, it starts at 10:46

Why doesn't it record the buffer?

Problem #2:

I am watching COPS (recorded) tonight, its 10:03 and its done, I rewind back to 9:00 for AMW, start watching it. At 10:05 after about 30 min into the show, the moxi box blinks and now I am at 10:05 real time, I try to go back, it won't, stops at 10:00 PM

Problem #3:

Watching Third Watch (recorded), when I would try and fast forward it would pixilate the screen and you can't see anything, and have to guess when the show comes on, hitting play the screen returns to normal

Problem #4:

Locks up - can't fast forward, play, rewind with out changing the channel (loosing buffer)

Problem #5:

Turn to a channel, no sound.

Request:

GRID GUIDE

Button to goto the start or end of buffer (Yes, TiVo inspired, sorry)

Only thing keeping the moxi box plugged in right now is the dual tuner...

:(

dsclark, Check your PM, I'll see if I can help

I use a Moto HD box right now in Mandeville, LA with a Sony 55XS955 TV and SD, Dig, & HiDef look great. I am set to receive my Moxi box Monday the 10th, but after reading this tread I am having second thoughts.

Damn, what should I do??? Does SD really look that bad? When will 3.2 be released?

Originally posted by MikeSr
I use a Moto HD box right now in Mandeville, LA with a Sony 55XS955 TV and SD, Dig, & HiDef look great. I am set to receive my Moxi box Monday the 10th, but after reading this tread I am having second thoughts.

Damn, what should I do??? Does SD really look that bad? When will 3.2 be released?

Keep the Moto HD box and the MOXI. Use the component inputs for both. Use the Moto to watch SD and the MOXI as a DVR. You have to decide if you can live with the SD PQ on the MOXI. 3.2 won't be out until March 1st at the earliest and it won't fix the SD PQ issue nor will it enable the DVI output. Don't hold your breath, but also don't despair! The MOXI is a terrific DVR and the HD material looks great. Give it a try, you can always send it back.

Originally posted by smjbj
3.2 won't be out until March 1st at the earliest and it won't fix the SD PQ issue nor will it enable the DVI output.

Where exactly did you hear that date or that information? Maybe I missed it, but I never heard MoxiGuy state either of those points.

Originally posted by smjbj
Keep the Moto HD box and the MOXI. Use the component inputs for both. Use the Moto to watch SD and the MOXI as a DVR. You have to decide if you can live with the SD PQ on the MOXI. 3.2 won't be out until March 1st at the earliest and it won't fix the SD PQ issue nor will it enable the DVI output. Don't hold your breath, but also don't despair! The MOXI is a terrific DVR and the HD material looks great. Give it a try, you can always send it back.


I thought I read in an earlier post that 3.2 will fix the conversion factor by having pass-thru for the SD channels. Please advise.

Originally posted by MrBeetle
He is saying that your apt has RG-59 cable instead of RG-6... it is thinner, and does effect signal a bit - but primarily the higher frequencies... (the upstream is not effected by it much).

THe one glaring error there is that your neighbors turning on a set has absolutly NOTHING to do with signal level. TV's use RF, not voltage for the piicture - saying that is akin to saying if your neighbors turn on their radio, they steal some of your signal and may make it more staic...

This is not what the tech said. Like I said I don't know the details, but he said there was a huge difference in the way the line is dropped from the main trunk to the apartment complex, one involving significantly more signal loss than the other, one sometimes requiring amps and the other not.

I didn't mean that my neighbor turning his set on would affect my signal, bu the way it is configured at the main apartment affects it.

Originally posted by MoxiGuy
There are two conditions for turning on DVI. One is underlying software support, which arrives in 3.2. The second is distribution of the keys, which should arrive about the same time.

from MoxiGuy's post of 12-28-04 09:47 AM

I wonder if there is a plan to "upgrade" the box to HDMI?

Originally posted by Eyecannon
...My tech put that special splitter on my initial split and just doing that helped quite a bit...
Is that the one that has a -6dB on one port? The first tech that came out on the 5th, hooked the MOXI into that one instead of the other one (where do they train these guys) and then basically gave up on it. The second tech who came out on the 8th fixed the configuration and said my signal strength was OK, but was unable to do anything because the system at Eagle Rock/Van Nuys headend was down (dontcha just love Adelphia??). He had also thought about swapping out the MOXI unit (that would make the third one), but then realized he didn't have one in his truck (I was screaming into a pillow at this point...) and he wouldn't be able to provision it anyway.

New wrinkle...my cable modem, which feeds off the initial spitter, will now only connect when I remove the splitter. Nice. It's worked perfectly for over a year and now decides it doesn't want to share. Maybe it has to do with all of this rain we're getting.

So now I'm waiting until Tuesday when I call the tech's supervisor in Eagle Rock and see what he can do. If I wanted this much aggravation, I would've stayed married. :rolleyes:

Originally posted by bruce73
Is that the one that has a -6dB on one port? The first tech that came out on the 5th, hooked the MOXI into that one instead of the other one (where do they train these guys) and then basically gave up on it. The second tech who came out on the 8th fixed the configuration and said my signal strength was OK, but was unable to do anything because the system at Eagle Rock/Van Nuys headend was down (dontcha just love Adelphia??). He had also thought about swapping out the MOXI unit (that would make the third one), but then realized he didn't have one in his truck (I was screaming into a pillow at this point...) and he wouldn't be able to provision it anyway.

New wrinkle...my cable modem, which feeds off the initial spitter, will now only connect when I remove the splitter. Nice. It's worked perfectly for over a year and now decides it doesn't want to share. Maybe it has to do with all of this rain we're getting.

So now I'm waiting until Tuesday when I call the tech's supervisor in Eagle Rock and see what he can do. If I wanted this much aggravation, I would've stayed married. :rolleyes:

Sucks man, I know... Adelphia is in Chapter 11 right now I believe, soon to be bought up by Comcast or Charter (both of which have mixed reviews as well). Seems like cable TV is sort of a shady racket.

Is your cable modem coming off the weak split or the strong?

Originally posted by MikeSr
I thought I read in an earlier post that 3.2 will fix the conversion factor by having pass-thru for the SD channels. Please advise.

That would be true if they enabled the DVI output as it would eliminate two D/A conversions for SD material. You have to understand that they've been promising to enable the DVI output for almost a year. The reason it doesn't work is that it isn't HDCP compliant. Without copy protection no DVI or HDMI input will recognize the signal. Again, give it a try. You may be able to live with the SD PQ.

Originally posted by smjbj
That would be true if they enabled the DVI output as it would eliminate two D/A conversions for SD material. You have to understand that they've been promising to enable the DVI output for almost a year. The reason it doesn't work is that it isn't HDCP compliant. Without copy protection no DVI or HDMI input will recognize the signal. Again, give it a try. You may be able to live with the SD PQ.

Cox's Moto HD/DVR Box has DVI and it is operational. What gives with Moxi?

Originally posted by Eyecannon
...Is your cable modem coming off the weak split or the strong?
Actually, neither. I have three splitters. The first splitter is just normal: one line to the living room, the other to the bedroom (another splitter there to feed the modem and the small TV). The line to the living room is the one with the -6dB ported splitter on it. So I don't see how, as far as the computer modem is concerned, anything's changed, signal-strength-wise. I tried swapping out splitters so the line to the bedroom would be coming off the strong split, but it still didn't work.

It's just messin' with me now, because it knows it can... :mad:

Moxiguy - Recently, we added ~5 channels to our lineup - they currently aren't showing up on my moxi guide (Channels are there, just all of the info is TBA)

This got me wondering - is the channel guide maintained by you at Diego, or is it done individually in each head-end? (Mainly, whom should I refer this to - headend, or would going directly to you be faster)

If it makes any difference, this is out of the Madison, WI headend. Channels are 508 (HBO-Latino), 97 (MTV-2, analog), and then 946/947 (both DMX, not really sure what stations they are)

Interesting... I was just sitting here watching a movie on my moxi and all of a sudden it popped up a box which said "your moxi needs to be rebooted for maintainence" (or something to that effect). I rebooted it but don't notice any differences after it came back up. (thought I might have just gotten the 3.2 update, but alas I did not).

Anybody know why my moxi might have popped up that message or what maintenance (other than a software or OS update) might have required a reboot? Are there any updates currently being rolled out by charter in southeast wisconsin that might have been deployed to my box? If so, what are they for?

Also, my VOD is not working. PPV works, but my HBO and Starz VOD (yes, I subscribe to both and should get free VOD for HBO and Starz) says I am not a subscriber when I am. It worked for about a week between XMAS and new year's, but has since quit working again. My local HDTV channels will also decide from time to time to say that I am not a subscriber when I am. This seems to vary intermittantly between both local HDTV channels.

Thanks in advance for all the help

MrBeetle, I also have charter, but out of the janesville/oconomowoc headend. I'm not getting program info for those channels either, or for my local HDTV channels for that matter.

Is this normal? I'm really disappointed at the program listings (or rather the lack thereof) that I'm getting through charter. There are quite a lot of channels which do not have listings at all but show up in my channel list.

I just had a Moxi put in over the weekend. I am in the Asheville market, which has Charter for its cable. I like a lot of the features, but there is one huge sticking point -- widescreen. I LOVE all the VOD, but it is of little use to me if all the movies are in 4:3 mode. Is there any plan to have widescreen VOD (doesn't have to be HD, just regular 720x480 (DVD quality) would be enough for me...

I hear that a lot of the aspect ratio funcitionality will be fixed with the 3.2 update, but this is a content issue.

Originally posted by gjlowe
Is there any plan to have widescreen VOD? This is not specifically a Moxi question. It's up to your cable operator. Most On Demand libraries include both a narrow-screen and widescreen version of popular titles. They should be marked in the listings. (these would be letter-boxed SD versions). If your local cable operator doesn't make widescreen versions available, let them know this is important to you. By the way, the studios have been very reluctant to offer HD versions of their top movies for distribution in On Demand.

I will ask Charter about this. However, I do not see any mention in the listings as to whether something is widescreen or not, whether it has a Dolby Digital soundtrack or not, or whether it is HD or not (some programming on HD channels is not actually HD). It would just be nice to see that in the listings.

Our VOD listings for Charter in St.Louis do show when something is in widescreen.

Example in the Starz listings:

Gangs Of New York
Gangs of New York/WS

The second one is the widescreen version. Granted there are not tons of WS offerings, but there are a few if you look for them.

Originally posted by smjbj
I'm already on my second box as the first one died after a month from heat stroke. I bought a $130 DVI to HDMI cable to hook up my Sony XS55 LCD RP only to find that the DVI output is not active. Adelphia in Los Angeles is clueless about this DVR. It seems MOXI has been promising to activate the DVI output with each successive software update but has yet to deliver after a year. I tried calling MOXI directly to discuss this matter and was put on hold and then disconnected. I'm beginning to think this box is BOGUS!

You have two options at this moment,

1) Return your expensive DVI cable and use the component inputs or S-Video as connection to Moxi.

2) Ask to Adelphia a Motorola DCT 6200 box, that it has DVI input enable and use with the Moxi unto the DVI port will be enable in it.

I did the second and works very well.
TRADE

Finally, I've found some people who know what they're talking about! MoxiGuy, this one's for you:

I just began renting a Motorola BMC9012. This is my first DVR, and I've been very impressed so far. I love being able to finally record HD, and two tuners (with no splitter required) is a fantastic feature. You probably don't want to have the praise heaped on too heavily, however, so I'll get right to the problems:

- Lag time. Sometimes it's non-existent, sometimes the menu is very slow. Is this Digeo's fault, or is it my cable provider?

- In navigating channels, a small “side menu” pops up on each channel showing what will be on that channel later in the day. You cannot, however, “shift” the entire channel lineup ahead by a few hours and scroll through that timeslot. With my old, and extremely crappy, menu, I could at least bring up the menu at 6pm after work and casually browse the entire 7pm lineup. You cannot do that here, and it seems to me to be a fairly glaring omission for such a highly touted menu.

- There is no hard disk capacity management utility. I don’t know if other DVRs have these, but it would be nice to know just how much room I have left on the disk, and how much capacity a show I’m planning to record will consume.

- Similarly, there is no way to edit recorded material. If, for example, I wanted to record a series of sit-coms, it would be nice if I could edit out the ads to shrink the capacity each show consumes.

- Speaking of ads, there is no way to have the DVR skip ads in recording. This would be Ok if I could go back and edit them out, but I can't do that either!

- The “Record Series” option doesn’t work very well. For example, let’s say I want to record “Hannity & Colmes” every day. The problem is, Fox News airs H&C 3 times per day! This problem is supposed to be alleviated by selecting the “record 1st runs only” option as opposed to the “record reruns” option, but it doesn’t work. Additionally, even if you only set up the DVR to keep recorded programs for 2 days and then discard, the DVR will only schedule to record as many programs as can be fit in the present disk capacity, and then will fail to schedule any more after that! This is a limitation that needs to be remedied.

- The cable modem was one feature that really excited me when I first heard about this unit. Digeo promoted the box as being networkable with your home PC. Unfortunately, the modem does not appear to be functional at the present time. Thus, it is currently not possible, as I thought it would be, to stream audio, pictures, and video from my PC to my TV via the box. When wil the modem be functional, and what will it allow you do?

Thanks for any insight you can provide.

And finally, as a note to all, Sunflower Braodband charges $24.95 for the box rental, $9.95 for Moxi, and a $50 "start-up" fee, so I don't want to catch anyone complaining about paying $17 a month!

Sorry if any of this is a repeat - I admit that I did not read through all 68 pages of this thread! Thanks MoxiGuy.

Originally posted by mirak
In navigating channels, a small “side menu” pops up on each channel showing what will be on that channel later in the day. You cannot, however, “shift” the entire channel lineup ahead by a few hours and scroll through that timeslot. With my old, and extremely crappy, menu, I could at least bring up the menu at 6pm after work and casually browse the entire 7pm lineup. You cannot do that here, and it seems to me to be a fairly glaring omission for such a highly touted menu.

I'll second the motion to have this feature added. With my old box I would regularly check the entire lineup for 8, 9 and 10pm to decide what -- if anything -- I wanted to watch. That's very difficult to do with the Moxi box.

Originally posted by quantumresonance
Interesting... I was just sitting here watching a movie on my moxi and all of a sudden it popped up a box which said "your moxi needs to be rebooted for maintainence" (or something to that effect). I rebooted it but don't notice any differences after it came back up. (thought I might have just gotten the 3.2 update, but alas I did not).

Anybody know why my moxi might have popped up that message or what maintenance (other than a software or OS update) might have required a reboot? Are there any updates currently being rolled out by charter in southeast wisconsin that might have been deployed to my box? If so, what are they for? According to MoxiGuy (earlier on in this huge thread) it's a standard "feature" that lets Moxi "clean up". Did the message ask you for confirmation or did it just initiate a reboot on its own?

Also, my VOD is not working. PPV works, but my HBO and Starz VOD (yes, I subscribe to both and should get free VOD for HBO and Starz) says I am not a subscriber when I am. It worked for about a week between XMAS and new year's, but has since quit working again. My local HDTV channels will also decide from time to time to say that I am not a subscriber when I am. This seems to vary intermittantly between both local HDTV channels. VOD has been a huge bone of cnotention here. As I understand it, it isn't enabled in most markets yet. In the Anderson, SC area, two of my coworkers have Moxi, and they have the VOD "category" on the Moxi menu from which they can browse and select shows, but none are actually "activated". I am in the same market, but my box does not even have the VOD "category" enabled. Charter told me originally that it would be operational prior to Thanksgiving, then late December, now who knows. I'm going to call them, specifically to see how "flexible" they will be on the billing. After all, I'm paying for something they said would be available but is not yet available. No, I won't hold my breath...

"supposedly" VOD via Moxi is supposed to be enabled on Wednesay, Jan 19th here in St. Louis. From what I have heard there have been tons of issues with the VOD servers but have worked most of them out.

* fingers crossed *

Originally posted by abcward
"supposedly" VOD via Moxi is supposed to be enabled on Wednesay, Jan 19th here in St. Louis. From what I have heard there have been tons of issues with the VOD servers but have worked most of them out.

* fingers crossed *

I've got mine crossed as well but charter (also in St. Louis Metro area) just told me yesterday that they have no confirmed date for VOD but it would most likely be working mid Feb. They've told me dates for 3 different months now so I will just quit asking. I wouldn't be surprised if it takes 6 more months.

As for the Widescreen VOD options... Starz has most WS selections available in this area. ( but still not that many).

Charter will not budge on price when I complained about not having VOD. It is included in the price of the package I have and I've been charged for it for 3 months. I've also complained about the Moxi in general when compared to my last digital box.. (sound issues, sd quality, resolution pass-through, constant reboots, playback issues). They will not allow me to have a regular digital box and the moxi without charging me for two boxes and another rental fee. At least they could offer to waive the rental fee since I need the other box just because of problems with the moxi.

Also, is anyone having trouble with optical or coaxial digital audio output levels on the moxi? My last box had optical audio output with a level that was high enough to drive my sony audio receiver. With the moxi, I have to max volume my sony just to hear digital channels at regular listening volume. This is a 500 watt system and it works perfect with other optical inputs and the same cable. If I maxed the volume with my old digital box it would blow my ear drums. The only thing different in the whole setup is the moxi. I don't see any way to up the levels.

Houdini,

I am hopeful on the Jan 19th date. This is not something quoted by a random CSR, but rather from an 'insider' friend of mine. I will let you know if that date gets pushed back for any reason.

MoxiGuy,

I jsut got my Moxi installed here in Louisiana. It is great!

The one major error that I get is that when I go and launch HBO/Showtime/Starz VOD, not matter what movie I choose another movie comes on and usually in the middle of the wrong movie. Please help.

Originally posted by MikeSr
Cox's Moto HD/DVR Box has DVI and it is operational. What gives with Moxi?


Just read all about it. Moto 6208/6412. Sounds like a great box. Dual tuner in the 6412 and DVI working! I can't wait till Charter STL starts to offer this one.

Originally posted by bruce73
Actually, neither. I have three splitters. The first splitter is just normal: one line to the living room, the other to the bedroom (another splitter there to feed the modem and the small TV). The line to the living room is the one with the -6dB ported splitter on it. So I don't see how, as far as the computer modem is concerned, anything's changed, signal-strength-wise. I tried swapping out splitters so the line to the bedroom would be coming off the strong split, but it still didn't work.

It's just messin' with me now, because it knows it can... :mad:

Hi all,

I've been following the moxi thread for a while and noticed that some of you (bruce73) have a problem and frustration exactly like I do. I live in 90068 (hollywood area) and have had Adelphia out to my place many times trying to fix the problem with the moxi box. I am very interested in finding out any solutions that you may happen upon...because for the few days it has worked in the last month and a half, I'm totally hooked on MOXI.

I have a very nice cable amplifier (channelPlus), rated for HD, bi-directional, uber nice box that feeds 4 rooms. I also had Adelphia run RG-11 from the pole to my distribution closet...yes, you can request that, they don't always like to do it, but you can request it :) The 2nd tech visit, disconnected that for the moxi room and installed a simple 2way splitter. That didnt work. The 3rd tech visit removed that splitter and put what I think might be the -6db splitter on it. He said my signal was too good and was overloading the moxi...hmmm. I was told that my signal is somewhere near 13db, and a lower signal of 9db.. I don't know what that means exactly..might have my numbers wrong. When he put the -6db splitter on, my HD looked good, now all my lower 1-99 channels look like total crap on all the rooms. He said it's a trade-off, either you have good moxi and bad analog, or the reverse...hmmm. Well, after about a day, I lost ping to the diego server and I am still back to the beginning, after a month of waiting for tech guys to make it out. Most lead time is 7 to 14 days to get someone out. So, is this a headend problem, a moxi problem (i doubt), a cable to doorstep problem, I don't know. I'm going to have him switch out my box next. I do have the "error" next to software version last update. I can get ping every time if I unplug the box and plug it back in, connection lasts from a few minutes to a few hours.

Try this for fun if you don't know about it. Go to the channel list entry in the settings area (don't enter channel list mode) and press forward-back-forward-back quickly. It brings up some info about your account.

Thanks for any advice or info!

Bill

"I have a very nice cable amplifier (channelPlus), rated for HD, bi-directional"
Exactly which model are you using ?

Originally posted by bdahlinger
I am very interested in finding out any solutions that you may happen upon...because for the few days it has worked in the last month and a half, I'm totally hooked on MOXI.

I had it working for 6 weeks and, yes, I agree, MOXI is a great little box, despite its bugs/quirks. And, in spite of the sometimes not-so-discrete finger pointing Adelphia likes to do towards MOXI WRT its problems, the quality of Adelphia's tech support (at least what I've seen) speaks for itself. :mad: I mean, to make a repair call where the unit could possibly be bad (who knows?) and not even have a replacement unit in your van, c'mon.

What did you pay for that cable amplifier? I've never used one, so don't know if that's something to consider getting or not. However I don't really want to spend $$ fixing something that Adelphia should be doing for free...considering what I send them each month.

Tomorrow I'm going to call the installer's supervisor at the Eagle Rock office and see what can be done next. And now with this computer modem problem on top of it, you can't convince me that it's not all about lines/signal strength -- and that's Adelphia not MOXI.

I'll keep you posted. At least it's nice to have company. ;)

Anyone else bugged by this Moxi "quirk?"

When deleting an item from the Recorded TV menu, often the selection jumps back far from the previous item (which is the one that should get the selection after a delete). Usually for me it's the third item in the list. Irksome.

Originally posted by joeonsunset
Anyone else bugged by this Moxi "quirk?"

When deleting an item from the Recorded TV menu, often the selection jumps back far from the previous item (which is the one that should get the selection after a delete). Usually for me it's the third item in the list. Irksome.

For some idiot reason, deleting a repeating show is on a different menu from deleting a recorded item. I'd tell you what menu but then I'd have to fire up the PJ, find the menu, and hunt through some sub-menus.

I think a bunch of monkeys or lawyers invented the menu system. Monkeys because I feel like one when trying to figure it out without a manual, lawyers because Moxiguy mentioned patents in a prior post.

How do I skip several days to see what's playing next weekend on the main channels? It should be obvious on any user friendly system. Give ne a tabular menu.

Impossible on a Moxi as far as I can tell without about 100 keystrokes.

Originally posted by Penton-Man
"I have a very nice cable amplifier (channelPlus), rated for HD, bi-directional"
Exactly which model are you using ?

ChannelPlus DA-550BID

Bill

Originally posted by kelliot
For some idiot reason... Good suggestions. I'll pass them along to the rest of the monkeys and lawyers. ;)

MoxiGuy-- I disagree with the post calling you guys monkeys and lawyers, but I do share one feedback item... I really like the way you can search by channels up to 14 days in advance, but I ALSO like the grid-style guide. Is there any way in future software releases to have BOTH?

To everyone else, I did a little more browsing last night and there ARE some movies on VOD that are widescreen, but so far I have only found that they are letterboxed, not anamorphically enhanced. It's definitely a step in the right direction though....

I called Charter last night and spoke with "Paul", a Moxi support person, about VOD, the Ticker, HD, and other Moxi odds & ends...

First off, if it matters, "Paul" was very helpful, patient, knowledgable, and gave me all the answers...not all I wanted, but good answers, none-the-less. Strangely, he hadn't heard of my MoxiTips.com (http://moxitips.com) site... ;)

Anyway, concerning VOD, he said that Charter is "still working out some issues." OK, to me, that basically means nothing, but he further explained that one of the issues is one of bandwidth, and it really does make sense. What they're trying to manage is the "special" cases where you are recording someting like HBO HD and accessing VOD at the same time. And not just with your one Moxi box, but when your neighbors are doing the same thing. Granted, this may never actually happen, but the important reality is that when Joe or Jane Sixpack wants to watch TV, simply put, it had better work. He seemed very optimistic (and realistic) about the VOD rollout, so I'm patiently waiting.

As for the Ticker, he said that I should already have it. He enabled it, and after a few minutes the data downloaded. The Ticker is actually kinda nuce. It's not a "wiz-bang" feature, but it's nice to have one-touch access to things like current weather conditions, forecasts, news, etc.

Finally, we talked about the HD channels. In the Anderson/Greenville, SC market, we have NBC, HBO, Showtime, ESPN, and some other HD channels. He said that NBC is free, and based on the channel package I have, HBO HD and Showtime HD are also free, but the other channels are an extra $3.99 per month. He said that if I had an HD TV, he could turn on the free channels. I decided not to turn them on yet because I don't have an HDTV, and I have no desire to take up valuable disk space with HD recordings. BUT, they are available if I want them with just a phone call. He further said that CBS, ABC, and FOX are "in negotiations" which will be very nice.

OK, all that to say that Charter in Anderson/Greenville, SC seems to be working hard to get things going. If you have specific questions, by all means call your specific Cable provider. They really do want this to work...

Yeah, I was also told that about the WLOS, WSPA, and WHNS. Since I can only get WLOS and WUNC over the air, the Fox and CBS feeds will be nice to have.

Originally posted by jbarr
He further said that CBS, ABC, and FOX are "in negotiations" which will be very nice.

The problem is they've been saying that these were "in negotiations" since HD was first introduced in this area. The "official" responses have also stopped using the phrase "we hope to have these soon" and have gone to some very vague verbage about how difficult negotiations can be.

MoxiGuy, an update to my previous post on p68:

I was wrong in my assessment of the “Record Series” option: Its scheduling is not constrained by available hard disk space, it simply schedules as far out as the TV listings allow, and as the TV listings expand, so does the scheduling.

However, my other “Record Series” problem still exists: Moxi cannot effectively parse first runs from repeats. Rather than relying on someone to correctly label the shows as first run or repeat, I second the motion that Moxi should allow channel/timeslot recording. This shouldn’t be that hard – it’s what VCRs have always done.

In summary, my grievances are as follows:
(1) Occasional lag-time,
(2) Inability to time-shift the channel listing,
(3) Inability to view hard disk capacity,
(4) Inability to edit/truncate previously recorded material,
(5) Inability to prevent ads from being recorded,
(6) Inability to channel/timeslot record,
(7) Inability to expand hard disk capacity,
(8) Inability to network with my PC, and
(9) No automatic 16:9 / 4:3 switching.

Don’t get me wrong, I really like this box, but if Digeo could fix most of the problems listed above, this thing would be incredible! Are fixes to any of the above problems to be included in the ethereal “3.2 update”?

Finally, this thread is long! Any chance of a new thread headed up with a FAQ? Volunteers?

Since people seem to be issuing grievances, I'd like to make one more that I haven't seen on this thread. I would like to see the "View Upcoming" option everytime a show is clicked on. If I click on a show in the channel menu, there is no "View Upcoming" option, but if I go to "Find by Title" and find a show and click on it, then there is. I'm not sure if anyone else feels my [slight] pain, but this is something that I would like to see.

I've been bugged by that too, M22. I still don't know where it will show up and where it won't. I just know it's inconsistent.

John

Originally posted by M22
I would like to see the "View Upcoming" option everytime a show is clicked on. I'm there with ya - I'd like to see this as well across the board.

Scientific-Atlanta is First to Launch Cable Multi-Room DVR for the Connected Home

— Multi-Room technology from Scientific-Atlanta now commercially available to Time Warner Cable consumers in Minneapolis —

Las Vegas, NV – CES 2005 – Scientific-Atlanta announced today the commercial availability of its innovative Explorer® 8300™ MR-DVR set-top. Time Warner Cable, the cable industry leader in the deployment of DVRs, is now initiating the deployment of Multi-Room™ DVR set-tops in its Minneapolis division. Scientific-Atlanta’s innovative Multi-Room DVR service builds on its very popular DVR service first commercially deployed in August 2002. With Multi-Room DVR, a consumer can not only choose what to watch, when they want to watch, but also let’s the consumer decide where to watch it as well.

"New DVR research shows that the concept of a truly connected home that allows recorded content to be viewed on multiple TVs is indeed very appealing to consumers," said Jennifer Choate, Principal, CCubed, LLC. "In fact, that was one of the highest ranked features of interest by DVR users surveyed.”

“Multi-Room DVR provides cable operators a clear competitive advantage in the market place by providing consumers unprecedented control in how they watch their favorite programs” said Michael P. Harney, corporate senior vice president and president of Subscriber Networks. “With Scientific-Atlanta’s Multi-Room DVR solution, we have made it incredibly easy for our customer’s subscribers to watch their DVR recorded content throughout the home. For operators that deploy, market, and bundle Multi-Room DVR service in their service packages, they are setting the stage as the provider in the market place for the connected home.”

http://www.sciatl.com/newscenter/Photos_Subscriber/8300-360.jpg

Seems that SA have better Public Relations people.....??

TRADE

I would like to know if Diego plans to offer Tivo-to-Go functionality on the MOXI? I would love to be able to bring my shows along when traveling. I realize it will be more difficult for Diego because of the piracy concerns of the cable company content providers.

kelliot:

Are you getting Discovery HD at your place in TO?

I got a new moxie box and it still locking up. Several times, it has "lost" my HD channels, other times it will say that some of my channels are not subscribed to (and yes, I am subscribed to them). They will send someone out thursday to look at the installation they just did. If it freezes up one more time after that, I cancel.
This thing is so, so unreliable. for example, it failed to record "Being There" this morning. I noticed this 15 minutes after it started. So, I hit manual record. Rather than record the whol movie, it only record 20 minutes.

Even if this thing were working right, I don't like it. The remote is cluttered, and the worst thing of all is that you can't skip commercials. I don't care if my cable operator has "enhanced" the 15 sec skip ahead buttom into a totally useless skip ahead 15 minute button, the result is the same- I can't skip commercials! Going for the fast forward button is a pain and not as good.

Originally posted by pj1016
kelliot:

Are you getting Discovery HD at your place in TO?

Not on Adelphia. I think I get it on D*.

My prior reference to monkeys was out fo frustration with regard to the way I feel when I use the Moxi sometimes. When I first got it I figure that I would grow into the GUI. So far that has not happened.

Of course the legal folks at Moxi are trying to avoid patent infringement, hence my reference to lawyers. Apparently there is a patent with regard to a GUI that has caused Moxi to require two keystrokes in certain circumstances as compared to one. I find it takes a lot of keystrokes to get things done sometimes.

I like to scan major programming from all sources in advance to record the best available so I always have something to watch. It is currently very difficult to do this on the Moxi more than 3 hours in advance unless you know what you are looking for. BTW, my software is still 3.075, Adelphia hasn't pushed anything more recent.

I have a question about the default delete settings. When I record a program is the default delete setting "2 days" or is it "til space is needed?" Also, when space is needed are you alerted when a program needs to be deleted at that time?

Quick question. I went into the service menu for the first time. Under software version it said "ERROR". What's up with that? I have Adelphia in Los Angeles. I tried to trigger a software update download and it said "Software Update Started" but nothing happens.

I checked for a valid IP address and it looks like it has one.

It says that on all of them when you first get them. Nothing to worry about.:)

I am new to Moxi and this forum. I just had my Moxi installed here in Mandeville, Louisiana on 1/10 and really like it a lot. It seems to really work well.

Here are my questions:

1. Lets say you dont want to record a show but just add a reminder, can that be done?
2. Will 3.2 allow passthru for the SD channels?
3. Will 3.2 allow use of the DVI port?
4. When will 3.2 be released?

Thanks.

Originally posted by ultraviolet353
I have a question about the default delete settings. When I record a program is the default delete setting "2 days" or is it "til space is needed?" Also, when space is needed are you alerted when a program needs to be deleted at that time?

Default is 2 days of protection and then it saves the program until space is needed.

Originally posted by kelliot
Not on Adelphia. I think I get it on D*.

Thanks for the response...I wonder when Adelphia is going to add any more HD channels out here...if ever! :rolleyes:

Originally posted by pj1016
Thanks for the response...I wonder when Adelphia is going to add any more HD channels out here...if ever! :rolleyes:

Try calling them and see if you have any luck. I've called three times and got three different answers.
We'll probably get them one of these days. Same thing happened with FOX. Everybody else starting getting it and months later it showed up here.

Let us know if you call and what answer you get.

Later,

Jim

Originally posted by abcward
"supposedly" VOD via Moxi is supposed to be enabled on Wednesay, Jan 19th here in St. Louis. From what I have heard there have been tons of issues with the VOD servers but have worked most of them out.

* fingers crossed *

When Charter adds VOD hopefully on the 19th will they also add the 3.2 update? Does Charter plan on going all digital this year and maybe doing that digital/analog simulcast system? Thanks, Craig.

Originally posted by motoman
Try calling them and see if you have any luck. I've called three times and got three different answers.
We'll probably get them one of these days. Same thing happened with FOX. Everybody else starting getting it and months later it showed up here.

Let us know if you call and what answer you get.

Later,

Jim

To Adelphia HDTV (or whatever Cable provider) issues there is a separate thread in the Local HDTV Info and Reception
>>> Los Angeles, CA - Adelphia <<< (http://www.avsforum.com/avs-vb/showthread.php?s=&postid=4962090#post4962090)

This thread is only to Moxi hardware and software issues.

Thanks
TRADE

Originally posted by trade
To Adelphia HDTV (or whatever Cable provider) issues there is a separate thread in the Local HDTV Info and Reception
>>> Los Angeles, CA - Adelphia <<< (http://www.avsforum.com/avs-vb/showthread.php?s=&postid=4962090#post4962090)

This thread is only to Moxi hardware and software issues.

Thanks
TRADE

So your Scientific Atlantic post a few posts ago had what to do with Moxi?

That was an info about one feature that Moxi had promoted since was launched and that is not given yet, and others manufactures like SA are rolling now. Maybe don't have much with Moxi, but I think that have more than VOD or HD channels is not available in certain area or provider.

If we have a thread about Moxi with more than 60 pages, could you expect don't find the most talking about that. Specially if exists another thread to dealing with that issues.

Keeping the focus is the only I asked.

TRADE

Is there anyway to hook my own external hard drive the system though one of the USB 2.0 ports. Or will we have to use your external box??? Will that be in the 3.2 release of the software? Finally do you know when the Ethernet port will become active? Oh sorry one more thing do you know if Charter is planning on using the the internal modem inside the BMC9012? Thanks in advance for answers to my questions

Originally posted by bladexp
Is there anyway to hook my own external hard drive the system though one of the USB 2.0 ports. Or will we have to use your external box??? Will that be in the 3.2 release of the software? Finally do you know when the Ethernet port will become active? Oh sorry one more thing do you know if Charter is planning on using the the internal modem inside the BMC9012? Thanks in advance for answers to my questions

External HD by USB 2.0 is an option that Moxi could enable in a near future, you can use your own box, but no will be in the 3.2 of all MoxiGuy told us.

The Ethernet port could be used like a communication port to a wirelles acces point or router, there are a flyer talks about Home Networking with Moxi but is not very clear if could be used like the main internet access.
The Moxi internal modem is in use by all the cable providers to communicate with the MSO, but the ethernet port is not enable yet.

With the problem that Moxi have to get a IP address and seems that the modem inside is not DOCSIS 2.0, I will prefer stay with my Motorola modem alone.

TRADE

quote:
--------------------------------------------------------------------------------
Originally posted by Eyecannon
Alrighty, finally got mine fixed!

Symptoms were: moxi could tune channels fine, but no program guide and no IP address

Problem was: signal strength too low

Fix was: tech reconfigured main box at apartment complex, added coupler to the initial internal splitter (which reduced signal strength to the TV in the bedroom, but picture is still fine). This was enough to get the signal strength up to get an IP and get program info.

I got Adelphia to give me a free month of Moxi, and the tech visit was free.

Originally posted by bruce73
Wonderful, it CAN be done! I have the exact same problem. The tech is coming this afternoon (2nd attempt-- the first one didn't have a clue) and I will show him your post.

Was the tech able to authorize the free month, or did you have to call?

I had the same problem at Adelphia and the tech said that the reason the box started to have problems is that Adelphia moved a lot of equiment around on thier end which had an effect on the signal output. In part because they were changing the channel line up.

This seems like a big problem to me. The Moxi seems to have problems if the signal strength is too low or too high. But Adelphia is just not set up to make sure that the signal stays level. If you notice the posts, people all seem to have the same problem around the same time. This seems like an issue that the cable companies are going to have to fix before these boxes become common.

p

I am not a cable hardware expert, but that explanation of the signal level seems very dumb....
To me the explanation is simple, some part of the Adelphai back end is not working validating the boxes or given access to them to an IP adrress and receivng the channel guide.

Thinking out the box, the Moxiis not the problem at least if the Adelphia software version have a bug. If the problem was a signal failure, who have a cable modem will have the same failures.

Digeo people knows what is the problem and maybe Adelphia is waiting to the next software update to fixed or maybe buy some hardware to give a solution.

If you realize the others Moxi users (non Adelphia) don't have this problem.

TRADE

Charter promised their techs would be at my house between 3-5. At 5:05, I diconnected the beast and was walking out to my car to take it back, when who should come, but two Charter trucks!

Well, they didn't do squat! They told me that they have a lot of problems with these boxes and they might be able to get me a credit. When it came to credit, they said partial, since my daughter still gets analog in her bedroom. They would be give me partial credit, that's it! I still have Dish, and I can't afford, nor see the reason to hang onto Charter. It is way too unreliable to be used as pvr. We are still relying on Dish for that. They did say they could replace it with a 3rd box.
Every two three hours, this thing will lose channels until there are no channels to select from. Unplugging it brings them back.

Does anyone else have to reboot the Moxi box every few days to prevent pixelization of HD and digital channels? I have to do this more often than I'd like to. Other than that I'm pretty satisfied with it (I'm running SD channels directly to the TV because the SD picture is absolutely ravaged by the Moxi).

I don't have to reboot, but in reponse to the SD looking bad...I stumbled upon something sort of wierd last night...

I have my Moxi box plugged into my Sony VPL-HS10 projector with component cables. Last night I was watching ESPN2 with the video output set to 480p, and the picture was quite bad as usual with SD. When I changed to 480i, the picture actually improved substantially! I don't know why this happened...perhaps the deinterlacer is that much better in the projector than in the Moxi box, but my eyes don't lie!

I noticed to re: 480p/480i. It's a shame that the deinterlacer is so poor in the box. I wonder if that effects the HDTV quality -assuming a TV can only receive 1080i or 720p. Then there really is no out of using it for some shows, even when the 3.2 upgrade allows native output (unless you get some scalar with a deinterlacer built in I guess).

Originally posted by trade
External HD by USB 2.0 is an option that Moxi could enable in a near future, you can use your own box, but no will be in the 3.2 of all MoxiGuy told us.


So just clarifying the USB 2.0 ports can be used for nothing at this point in time? Im just curious because 80GB is not nearly enough for my DVR needs. What do you mean by you can use your own box?

The USB ports are not enable at this moment and Digeo or MoxiGuy not indicated when will be enable.

With your own box, sorry for misunderstanding, I refer your External Hard Drive Enclosure, could works perfectly with Moxi when the ports wil be enable. The part dark here is if the external HD could be store Moxi videodata or only work like a mobile storage device such a MP3 or Photos device.

I think that by the copyrights concerns, that option will not enable for a while.

TRADE

Originally posted by gjlowe
I don't have to reboot, but in reponse to the SD looking bad...I stumbled upon something sort of wierd last night...

I have my Moxi box plugged into my Sony VPL-HS10 projector with component cables. Last night I was watching ESPN2 with the video output set to 480p, and the picture was quite bad as usual with SD. When I changed to 480i, the picture actually improved substantially! I don't know why this happened...perhaps the deinterlacer is that much better in the projector than in the Moxi box, but my eyes don't lie!

I would guess that's your deinterlacer in the projector. However, even when I output 480i from the Moxi to my Mitsubishi 65809 via component, the quality is much degraded compared with the coax input that I split out before the Moxi into my Ant-A input. Unlike a lot of people, I can live with switching an input on my TV. It's just a matter of a single stroke of the remote and I don't record SD channels very often anyway.

I wanted to get your feedback and advice on whether I should give one of these a try. I currently have a Tivo (series 1) box feeding a 32" SDTV. Moxi first crossed paths with me about 6 months ago when I sent a message to Sunflower Broadband urging them to increase their bandwidth levels and make digital cable play better with my Tivo. Since then, they upped the bandwidth to 6Mbps and introduced Moxi service, so that has got me interested. However, it costs $38/month here.

Not having an HDTV, the feature I would like most is the two tuners. I guess what I'm trying to gauge here is whether it's worth it for me to try this service now (it will cost me $50 just to try it) or do you think I should wait? Besides the two tuners, what else is superior over Tivo? I've been reading the various posts so I have some idea, I'm just unsure if it's worth the price at this point. Also, since the service seems to vary among different providers, I'd be interested in hearing from anyone who might have a Moxi from Sunflower.

Thanks,
Mike

In regards to the whole SD quality issue, I've found that the best set up is to run both the S-Video and component cables out of the box into two separate inputs in my TV.

The vast majority of my TV viewing is still on the analog channels so I have it on the S-Video input the majority of the time with the box resolution at 480i. And I have to say the picture quality is pretty good -- about the same as the cable box I had before Moxi.

Then when I'm wanting to watch an HD channel I just switch to the component input and change the resolution to 1080i.

Seems like a lot to have to deal with, but it really isn't much trouble.

BTW the S-Video is disabled at 1080i, so you have to switch to the component input first before changing the Moxi's output resolution from 480i to 1080i.

Originally posted by mwdelta
I wanted to get your feedback and advice on whether I should give one of these a try. I currently have a Tivo (series 1) box feeding a 32" SDTV. Moxi first crossed paths with me about 6 months ago when I sent a message to Sunflower Broadband urging them to increase their bandwidth levels and make digital cable play better with my Tivo. Since then, they upped the bandwidth to 6Mbps and introduced Moxi service, so that has got me interested. However, it costs $38/month here.

Not having an HDTV, the feature I would like most is the two tuners. I guess what I'm trying to gauge here is whether it's worth it for me to try this service now (it will cost me $50 just to try it) or do you think I should wait? Besides the two tuners, what else is superior over Tivo? I've been reading the various posts so I have some idea, I'm just unsure if it's worth the price at this point. Also, since the service seems to vary among different providers, I'd be interested in hearing from anyone who might have a Moxi from Sunflower.

Thanks,
Mike

Actually I am in Lawrence and have my Moxi box right now. I switched to the Total Pacakge which includes phone and internet to lower my costs. You do not have to pay the Moxi service fee if you switch to one of their packaged deals. The user interface is very nice and my picture actually looks alittle crisper than with my previous box from Sunflower. I do however have HD so my opinion may be biased but I say go for it it is nicer than TiVo in my opinion (I have had one) and once they activate the USB ports I will have absolutely no problems with it. If you have anymore questions about it I will be on AIM : Megatard2000 or you can email me at megatard@gmail.com

Hi all.
I suppose this should be directed to the guys who visit from digeo.
I just started using my Moxi box this week.
Not bad actually.
I've been a gadget junky for years, and not too long ago I realized that something had to give... and it wasn't my pocketbook.
They just started offering DVR's here, so I thought I'd give it a try. It took the installers 20 man hours to install it. Turned out that the office didn't put in the correct info, and had to do it like 10 times. Of course, I didn't find that out until I called to file a formal complaint against Charter for their total ineptitude. They did finally get it working...
So far-- after three days of being able to use it I have only one request.....
Put a reminder option on here somewhere.
I.e., the old Motorola Digital Cable boxes allowed the user to remind them when a specific show would be coming on.
I spoke with someone at the Kirkland offices of digeo, and he said that they didn't because they wanted to make things as simple as possible.
I laughed and told him that they surpassed simple a long time ago.
While the idea of just setting a record option for certain shows is good, it's not what I'm talking about.
I just want a simple reminder option.
So, the next time a Digeo employee comes in here, please let them know to read my request.
Ciao.

Ok, I just remembered some more stuff that I wanted the Moxi Box to do.
1- I made mention of the reminder option.
2- How long before we can download recorded shows, movies, etc... to our DVD burners, either on our computers, or entertainment systems?
I see all of the USB ports, and I'm told that they are presently inactive.
3- Once the box was activated, my TV's remote control ceased working, except to raise, or lower the volume. I have picture in picture, and now I can't use it.
How can I change this, without affecting the Moxi?
It's like it's been usurped, and is now useless. That includes for my DVD player. In order to use the DVD player, I need the factory remote to get me to the menu that allows me to change from TV to video 1 to video 2.
The only buttons that work are the one's that allow me to change the TV's settings-- color, sound related stuff, timer, etc.... No channel, no power, etc....
I have a Toshiba 36A50.
I did call Charter and they are clueless.

You're Steve,

I suspect we wont be seeing access to download movies to dvd burners anytime soon. This is due to copyright issues. I seriously doubt that the movie industry would sit still for an easy way to burn their shows/movies to disc, especially in HD.

What exact functions do you want your moxi remote to do? Yes, a good learning remote can function as your only remote. However the Moxi Remote is not designed to totally replace your TV, Stereo, etc remotes. The moxi remote can be set up to control your volume but will never be able to switch video modes on your tv, or similar functions. Thats what a good quality learning remote is designed to do.

Well I am without Moxi again, the programming info lost, this time I can see the software version and IP address (no ERROR message in any part), the coincidence is that last time was 1 month ago in Friday, maybe Adelphia is backing the server or anything that broken my Moxi.

I talked with the Customer Service and ask reprovisioning my Moxi but I think that they wont do.

TRADE

Originally posted by abcward

What exact functions do you want your moxi remote to do? Yes, a good learning remote can function as your only remote. However the Moxi Remote is not designed to totally replace your TV, Stereo, etc remotes. The moxi remote can be set up to control your volume but will never be able to switch video modes on your tv, or similar functions. Thats what a good quality learning remote is designed to do. [/B]

I set up my Harmony Remote to control the Moxi. Works great. Also controls my receiver, DVD player, iPod, EyeHome, & iTunes.

Originally posted by MikeSr
I set up my Harmony Remote to control the Moxi...

Which model are you using?

. . . . It's been posted here that a Sony RM-AV3000 will "learn" the BMC9012 remote functions. I'm happy to confirm this. I found one on eBay for $50 (used) so I jumped on it and I'm glad I did. It's a great little remote even if it's not too ergonomic (spelling?) and learned everything else I had too. Now, 5 remotes = 1.

One thing. When it's learning the Moxi codes it's really picky about how long you press the Moxi buttons when you're "teaching" the Sony.

http://www.remotecentral.com/features/irtips.htm

This gives you some good info and the Sony tech support thread is full of great stuff.

Thanks to all who suggested this remote.

bwilcox,

I was the one who posted that info on the AV3000 - I love this remote even though I got mine for $200 a few years ago. It learned every button on the Moxi flawlessly.

One tip: When your batteries run low and its time to change them, take out the old batteries and leave them out for at least 10 minutes. There is a quirk that if you replace the batteries too quick, you will lose all your codes.


Bruce

I have had Moxiie and Charter service for one week. During that time, I have two boxes, numerous lockups, and service people tell me that these things are having problems all over the place and they don't know what to do.The counter guy claims that my box is the first one to have problems. Gee, someone os lying!
I took the 2nd box back today and hopefully, I 'll get my DISH box back from them on monday. I don't want to eve see a moxie box again. I don't appreciate paying $80 a month to be a beta tester.
Goodluck to all...

Originally posted by gjlowe
I don't have to reboot, but in reponse to the SD looking bad...I stumbled upon something sort of wierd last night...

I have my Moxi box plugged into my Sony VPL-HS10 projector with component cables. Last night I was watching ESPN2 with the video output set to 480p, and the picture was quite bad as usual with SD. When I changed to 480i, the picture actually improved substantially! I don't know why this happened...perhaps the deinterlacer is that much better in the projector than in the Moxi box, but my eyes don't lie!

On my Sony Wega, if you put it in 480i, it does something super fancy where it quadruples each pixel, and gives a far better picture than without it. It's only active in 480i mode, so perhaps you projector has something similar?

Originally posted by bruce73
Which model are you using?

I had the Sony 3000 and hated it. Sold it on ebay. I use the Harmony 659 and have zero problems with it.

http://www.logitech.com/index.cfm/products/detailsharmony/US/EN,CRID=2084,CONTENTID=8865

I just got a BMC9012 this weekend and I'm having problems. It's sort of like lines of static that shoot across the screen vertically. I'm not sure why, but it seems to be worse on certain programs. Could it be that some HD programs have more data to receive? Sometimes it's so bad that it fills the screen. Other times it won't happen for about 10 minutes and the picture looks great, but this it starts up again. Adelphia came back and installed a new box, new cabling and a new splitter and the same thing is happening. They really didn't really know what the problem was, so left it be for the time being and there's another guy scheduled to come out on Wednesday to have a look. They said the signal strenght looked fine, I'm still thinking maybe this could be the problem? The line is split from the wall three ways, one to cable modem, one to a non-dvr Moto 6200 HD box (which does not have this problem), and another to the BMC9012. Perhaps the the BMC9012 needs more signal than the 6200 does. I'm wondering if I need some sort of line amp to do a three way split and the signal on the hd channels is not strong enough. Anyone ever see this problem with a similar setup?

Maybe this has been asked before but is there anyway to get the channel number being punched into the remote to appear on the Moto box as it's being done, then having the display returning to the current time?

I have updated my problem list as follows... (orignial can be seen here: http://www.baycounty.us/moxibox)

Problem #6:
If you are behind on the buffer and hit fast forward the bar shows a time in the past (last time you ff'ed?) and then jumps to current confusing me making me think I have lost part of my show.

Problem #7:

I was watching Extreme Makeover Home at 7:20 - I left and paused the show at that time to go get food, I came back and began watching the show around 8:30 (it had started playing so I reminded) at 9:23 something happened and the moxi pixilated and took me right to 8:00 PM - I don't know if I missed any of the 7:00 show?!

Problem #8:

(In reference to 7) I tried to hit Record at 8:30 to catch the 7:00 show in the buffer, Moxi said 'Scheduled' but nothing happened, the show did not appear in the recorded TV - I hit record and told it to record the 8:00 show, and it did, the full show (even though it was around 8:30 at this point) so this confuses me even more in reference to problem #1

Update, I figure out what happened in Problem 1 vs 8 -

1 I was watching a recorded show, 8 I wasn't.

So I guess I should state in Problem #1 that the Moxi Box should record the buffer even IF I am watching a recorded show and return to live TV (There was a buffer - I remember seeing it prior to hitting record, once I hit record I lost it.)

I've had my Moxi for 1 month now, and the first three weeks were great, but over the last week I've noticed that shows that I record will pause for about five seconds, then resume (usually about three times in a row). Also, I recorded CSI:NY last night, and the last six minutes didn't record (it was the only thing recording at the time, no conflicts, and plenty of space). I noticed that some others had problems with the pausing, so I was wondering if I have to exchange my box, or will it get better on its own?

Also, does anyone know or have the HP z545 Media Center? I was thinking about getting it, but I would like some real reviews as opposed to magazine reviews, thanks.

Originally posted by measlick
[B]I have updated my problem list as follows... (orignial can be seen here: http://www.baycounty.us/moxibox)

Very good list, maybe is time to create one as sticky list at begin of the thread, everyone can give your feedback or copy and paste about what problems or issues have with the Moxi.

TRADE

i 2nd....

I got a plan, just give me a day...

Just wanted to give a quick thanks for the tips I've read here.

Had my Moxi installed this morning. The tech could get an IP address but was getting ERROR for the software version, and no guide data. I mentioned there was a splitter in the wall and after bypassing the splitter everything worked just fine - guide data downloading/software versions.

Here is where it got interesting, the tech then put the splitter back in and said everything was fine, But I wanted to see the diagnostics screen again to make sure the modem could communicate -- It couldn't.

Needless to say from what I'd read here I wouldn't let him leave till he had replaced the splitter with one that sent enough signal (had to look for quite a while in his truck to find one).

Thanks for the tips, otherwise I'd probably be calling in a few days wondering why my guide was not being updated and having to wait weeks for someone to come out again.

Wish list to follow I'm sure :)

Derrick

Originally posted by iamtext
I also have this problem....I'm sure its known by moxi and will be fixed in the next update...

I'm in on the sound problem. Changing channels makes it go away usually. But, if I've recorded a show without sound, I haven't figured out if it's really soundless or not.

OK - I honestly do not know what kind of slack I’ll get for this, mind you all I have the most respect for avsforum.com, but painfully this thread is turning into to much to get any useable information from...

With the addition of other fan sites for stunning technology, why not give one to Moxi?

I have created http://www.moxifaq.com for everything Moxi...

Now everything you see is just what I thought should go on there.. I don't have much yet and if anyone is so far warming up to this idea and would like to help, please email me, measlick@charter.net - This is just a very simple basic design to get started, so nothing you see is set in stone.

I am open to any/all suggestions/comments/complaints :)

I want to make this for Moxi - but with input from everyone who wants to be involved.

Side note; is the Firm Ware the same across the board? (Same for all MSOs?) What is the current release?

Originally posted by measlick
OK - I honestly do not know what kind of slack I’ll get for this . . . I have created http://www.moxifaq.com for everything Moxi...

No slack here. I think it's a GREAT idea! Hope it catches on.

I did a search to see if anyone has tried to crack open their box, or has tried to upgrade it... but nothing.

What kind of drive is inside the box?
I understand it runs a flavor of UNIX.
What about pulling the 80GB and attaching it to a drive duplicator to copy to a 500GB drive?
Some drive duplicators can copy all formats and scale partitions. I'm just wondering if the BMC9012 will recognize the extra space on the new drive.

Adelphia SoCal is planning to turn on Moxi Ticker this week. Here are some tips:
Two ways to view ticker: Ticker card on Moxi Menu or just press ticker button (near the top of the remote next to the star button)
If Ticker is up, use ticker button to toggle it off
Ticker will cycle through all content... or you can use the arrows to drive
Left and right arrows will change topics
Up and Down arrows to browse stories or scores within a category; in weather up and down arrows will scroll through weather in other cities
press OK for a pop-up menu of other options: you can get more info on a story behind the headline. Lock the ticker into one category. In sports you can even lock onto a single game (use "lock item") for updates

MoxiGuy, have you checked it out yet?

www.moxifaq.com

- Michael

Does this box have any ability to do RGB output?

Originally posted by Moximus
I did a search to see if anyone has tried to crack open their box, or has tried to upgrade it... but nothing.

What kind of drive is inside the box?
I understand it runs a flavor of UNIX.
What about pulling the 80GB and attaching it to a drive duplicator to copy to a 500GB drive?
Some drive duplicators can copy all formats and scale partitions. I'm just wondering if the BMC9012 will recognize the extra space on the new drive.

The unit has an 80GB drive. I wouldn't try replacing the box because it is a rental, but they told me that the next feature they were going to add (Charter here in Asheville, NC) was going to be the ability to plug in large USB 2.0 hard drives to add capacity.

Originally posted by measlick

I have created http://www.moxifaq.com for everything Moxi...


I like the idea of a dedicated Moxi Forum a lot! Thanks for setting it up!

Originally posted by Micah008
Does this box have any ability to do RGB output?

The Box only has a DVI port that is not enabled at this moment, but when will be enable you can use an adapter DVI-VGA to get RGB output, but if you are thinking connect to a PC Monitor that will not works because the HCP filters are used with that OUPUT.

TRADE

Originally posted by trade
The Box only has a DVI port that is not enabled at this moment, but when will be enable you can use an adapter DVI-VGA to get RGB output, but if you are thinking connect to a PC Monitor that will not works because the HCP filters are used with that OUPUT.

TRADE

Thanks.

I am asking for a co-worker that has an older projector that does not have Component inputs. I guess he will have to wait for DVI.

Originally posted by measlick
MoxiGuy, have you checked it out yet?

www.moxifaq.com

- Michael

There is a MoxiGuy user now in MoxiFAQ.com, I guess that will be the same guy.

I suggest to this thread's users in AVS forum create the same user name when you add to MoxiFAQ in that way we can recognize you.

TRADE

I've seen Component (3-RCA) to VGA cables (DB-15) wouldn't they work?
The Twister group(all one word add dot com) has them. Better Cables doesn't have them, I checked.

Originally posted by trade
The Box only has a DVI port that is not enabled at this moment, but when will be enable you can use an adapter DVI-VGA to get RGB output, but if you are thinking connect to a PC Monitor that will not works because the HCP filters are used with that OUPUT.

TRADE

Are there any issues with HDCP not working properly with a DVI to VGA adapter, or is that handled by the adapter?

I will look into the Component to VGA adapter some too.. then it stays all analog.

Originally posted by trade
There is a MoxiGuy user now in MoxiFAQ.com, I guess that will be the same guy.
Good guess. Neat site.

Originally posted by Moximus
I've seen Component (3-RCA) to VGA cables (DB-15) wouldn't they work?
The Twister group(all one word add dot com) has them. Better Cables doesn't have them, I checked.

Looking into that a little I think those cables are made for VGA to Component, rather than the other way around.

On the DVI front, I think it would quickly run into HDCP issues.

(There are $200-$300 boxes I have seen to do this, but never just a single cable). Correct me if I am wrong.

Originally posted by joe221
I'm in on the sound problem. Changing channels makes it go away usually. But, if I've recorded a show without sound, I haven't figured out if it's really soundless or not.

The sound failure has become chronic and specific. It is attacking NBC-D and all my recordings (Tonight, Commited) in NBC HD are silent. I'm scheduled for a replacement next week and a service credit. Interestingly, AmIdol was recordinding simultainiously as Commited and it's fine. So it's an NBC thing. (I've tested the Adelphia signal by direct tuning to NBC-D and it's fine.) I also did the unplug and wait 10 minutes dance.
:(

Originally posted by MoxiGuy
Adelphia SoCal is planning to turn on Moxi Ticker this week. Here are some tips:
Two ways to view ticker: Ticker card on Moxi Menu or just press ticker button (near the top of the remote next to the star button)
If Ticker is up, use ticker button to toggle it off
Ticker will cycle through all content... or you can use the arrows to drive
Left and right arrows will change topics
Up and Down arrows to browse stories or scores within a category; in weather up and down arrows will scroll through weather in other cities
press OK for a pop-up menu of other options: you can get more info on a story behind the headline. Lock the ticker into one category. In sports you can even lock onto a single game (use "lock item") for updates


Mine turned on yesterday, and I thought it would be stupid but it's actually a pretty cool feature. I posted this also in the Adelphia Socal thread.

Where is the Adelphia SoCal thread?
I looked in DBS, Cable, Digital Cable - Non-HDTV

Originally posted by Moximus
Where is the Adelphia SoCal thread?
I looked in DBS, Cable, Digital Cable - Non-HDTV

Disregard... I found it in AVS Forum > HDTV > Local HDTV Info and Reception.

Lets move all talk to www.moxifaq.com.

MikeSr,

No offense but many of us like it here - there is no reason that we cannot have both places. I have joined moxifaq.com too. Feel free to head over to moxifaq.com, but please dont tell us to move all talk there, especially those of us who have been here since the first few pages of this thread.

I agree with abcward. The discussions can take place in both. (There are dozens of Home Theater related forums, and no one says that we should all switch to just one)

I agree, my site wasn't meant as a replacement, its just trying to find information in this thread can be futile and being a member of other technology fan sites ie xmfan, xm411, tivocommunity I thought it would be a great time to start one for the Moxi box...

But by all means it wasn't meant to replace this forum, if people choose to come and be apart of it, great! If not, then I'll see ya here...

- Michael

Hey you St. Louis Moxi renters...... VOD yet? I think one of you said the 19th was a date given by an 'insider'. I don't have it and the 19th is almost over.. lol.

just reporting...

-Houdini

Houdini,

My Charter 'insider' told me that Jan 20th is THE drop dead date - so I am guessing that tomorrow night it will take place.

*fingers crossed*

I just got off the phone, and the second Charter rep I spoke with now says the date is Jan. 25th.

Originally posted by abcward
MikeSr,

No offense but many of us like it here - there is no reason that we cannot have both places. I have joined moxifaq.com too. Feel free to head over to moxifaq.com, but please dont tell us to move all talk there, especially those of us who have been here since the first few pages of this thread.

I agree that both are good to use & I did not mean to offend you long time users. But as a new Moxi user it took me a longgggggggggggggg time to read all 70+ pages to get answers to questions. The biggest problem here is there are no catagories so you have no specific place to read about a certain issues.

Se ya in both.

Moxiguy,

I've got a quick question for you regarding the upcoming "native resolution passthrough" feature that should help for SD quality. Will we be able to control whether what's passed through is 480p or 480i for SD? I ask because when I manually set the output resolution, 480p looks much better than 480i for me, but I know 480i works better for some.

Thanks,
John

MoxiGuy (and others)

Got my Moxi from Charter-Saint Louis about a month ago and like it BUT have a couple of issues that the techs here haven't been able to address, much less resolve. I'm wondering if others have the same issues.

1. On certain digital channels (family tier, primarily) it only fast forwards at slowest speed and rewind is a skip (1 min I believe).

2. Parental Lock issue: With Movie lock set to R and NC-17 and TV lock at TV-MA, shows with ratings as low as TV-Y7 (but mostly TV-PG)and most unrated movies are blocked. ( AN OPTION WHETHER TO BLOCK UNRATED MOVIES SHOULD BE ADDED!)

Have others had this problem and is a fix / upgrade coming for the parental lock?

Thanks

Anyone have trouble with Charter's Moxi box and "record series"? This feature appears to be a copy of TiVo's "season pass", but selecting "first-run" does nothing. Is this problem due to Charter's program guide not including a rerun flag, or is the Moxi box flawed regarding this feature?

I enter Daily Show with Jon Stewart into the "record series" list and set it to first-run only, and it queues up 4-6 eps per day. :(

BJS: That's been brought up before, and I believe the issue is that the guide data (which I believe is supplied by Tribune Media/TVData.com) doesn't indicate if it's a rerun or not. Here's a quote from MoxiGuy on 12/1 about this:

Originally posted by MoxiGuy
meanwhile: here's what I do for Daily Show: I set recording options to keep only one episode. Downside: if I don't watch it every day, i miss it. Upside: I only have one copy on my box at a time.

This was also posted over in the Adelphia So Cal thread. I have a Moxi and I'm in Ventura County. 93030. My Moxi has no guide info after 3:00pm tomorrow 01/21/05. I checked in the service menu screen and I have an IP address but a few lines down it shows the last EPG update as 01/10/05. Software version shows "error". A few other people over in the Adelphia thread have posted the same guide problems and they are in different areas than I'm in.

Any ideas or thoughts.

Jim

Originally posted by BJS
Anyone have trouble with Charter's Moxi box and "record series"? This feature appears to be a copy of TiVo's "season pass", but selecting "first-run" does nothing. Is this problem due to Charter's program guide not including a rerun flag, or is the Moxi box flawed regarding this feature?

I enter Daily Show with Jon Stewart into the "record series" list and set it to first-run only, and it queues up 4-6 eps per day. :(
You nailed it. I tried to set up Battlestar Galactica, but since it didn't say which was a new episode and which one was a repeat, it set itself up torecord every single episode of the original and new show.

Maybe there's a new bug. I know I just got the "Ticker" upgrade yesterday (Newport 92660). However, I programmed some shows to record out as far as 9 days.

Originally posted by J.R.1234
You nailed it. I tried to set up Battlestar Galactica, but since it didn't say which was a new episode and which one was a repeat, it set itself up torecord every single episode of the original and new show.


The Battlestar Galactica thing is so frustrating! Not only does it record every single episode of both new and old shows, but it cannot manually record either. Even if you know the times (new episodes come Friday nights I believe) you still have to check in every week or so and set an episode record.

As several folks have noted, DVR scheduling relies on the program information supplied.

There are two situations where there's a problem.

1. The same network broadcasts episodes from the current season together with past seasons. (e.g. Battlestar Galactica on Sci-Fi, Simpsons on Fox, CSI on CBS). The good news is we've solved this one in 3.2.

2. The episodes have no descriptions or episode numbers so the software has no way of detecting that you are getting duplicates. (e.g. the Daily Show with Jon Stewart). To solve this, we will add manual recording in a future release. In the meantime, here's a tip: go into "Scheduled to Record" and cancel out the episodes you don't want to have recorded. If you cancel them out in advance, you won't be using disk space. Another strategy (which I use) is to set the episode limit to 1. (downside: you have to watch every day; upside: you don't get duplicates)

Originally posted by MoxiGuy
2. The episodes have no descriptions or episode numbers so the software has no way of detecting that you are getting duplicates. (e.g. the Daily Show with Jon Stewart). To solve this, we will add manual recording in a future release. In the meantime, here's a tip: go into "Scheduled to Record" and cancel out the episodes you don't want to have recorded. If you cancel them out in advance, you won't be using disk space. Another strategy (which I use) is to set the episode limit to 1. (downside: you have to watch every day; upside: you don't get duplicates)

I am having this issue for a different reason... there is something broken with the guide on one channel (NBC - DT). The guide says "SIGN OFF" more than half of the time, for large 6+ hour blocks. Because of the guide being wrong I have no way to record any show that is in these times.

Charter is supposedly working with the company that provides the guide.. but nothing has changed yet.

MoxiGuy - Until there is some kind of manual recording, even your tip of how to get around this will not work for me. I know it is the problem of the guide, but as we all know these guides can often be incorrect or simply get corrupted like it has on this channel.

Thanks.

Originally posted by motoman
This was also posted over in the Adelphia So Cal thread. I have a Moxi and I'm in Ventura County. 93030. My Moxi has no guide info after 3:00pm tomorrow 01/21/05. I checked in the service menu screen and I have an IP address but a few lines down it shows the last EPG update as 01/10/05. Software version shows "error". A few other people over in the Adelphia thread have posted the same guide problems and they are in different areas than I'm in.

Any ideas or thoughts.

Jim

Well I looked around in the service screens and on the main overview screen it has all the IP adress listed. I tried some of the trigger options like
"trigger EPG update" and I also tried the PING screen and they all say failed after searching. Checked this morning and still no update.

Jim

Wow, that was alot to read!!! (Kinda got blurring from pages 50 to 60)

Anyways, I was just wondering if MoxiGuy had any in-site into when I might be seeing deployment in Charter Lawrenceville, GA (30045) area. They keep pushing it. First it was before Christmas, then it was Beginning of New Year, now it is end of Feb... Are they waiting for 3.2 release?

Just need my HD DVR fix...

Thanks!

Hey MoxiGuy or anyone,
Forgive me if this has been answered previously, but will the next version Moxi have a functioning Firewire port?

Originally posted by measlick
OK - I honestly do not know what kind of slack I’ll get for this, mind you all I have the most respect for avsforum.com, but painfully this thread is turning into to much to get any useable information from...

With the addition of other fan sites for stunning technology, why not give one to Moxi?

I have created http://www.moxifaq.com for everything Moxi...

Now everything you see is just what I thought should go on there.. I don't have much yet and if anyone is so far warming up to this idea and would like to help, please email me, measlick@charter.net - This is just a very simple basic design to get started, so nothing you see is set in stone.

I am open to any/all suggestions/comments/complaints :)

I want to make this for Moxi - but with input from everyone who wants to be involved.

Side note; is the Firm Ware the same across the board? (Same for all MSOs?) What is the current release? Measlick,
Great idea! A short while back, I registered MoxiTips.com (http://moxitips.com) to point to a place whrere I could provide Moxi tips & tricks. Like you, I found this thread to be more and more cumbersome. Looks like MoxiFAQ.com (http://moxifaq.com) might be a nice alternative for some further discussions

Heck, if nothing else, it gets the Moxi name spread further! Looking forward to seeing how things develop... Good luck!

Originally posted by motoman
Well I looked around in the service screens and on the main overview screen it has all the IP adress listed. I tried some of the trigger options like
"trigger EPG update" and I also tried the PING screen and they all say failed after searching. Checked this morning and still no update.

Jim

My Adelphia guide is only update unto the end of this month, take account that was updated the Monday after weekend Moxi broken, so is 14 days in advance.

TRADE

Originally posted by abcward
You're Steve,

I suspect we wont be seeing access to download movies to dvd burners anytime soon. This is due to copyright issues. I seriously doubt that the movie industry would sit still for an easy way to burn their shows/movies to disc, especially in HD.

What exact functions do you want your moxi remote to do? Yes, a good learning remote can function as your only remote. However the Moxi Remote is not designed to totally replace your TV, Stereo, etc remotes. The moxi remote can be set up to control your volume but will never be able to switch video modes on your tv, or similar functions. Thats what a good quality learning remote is designed to do.
Ok, so I'm stuck on the copying issues. It's not like I once had it, and no more. The fact that I've got a device that can record is pretty cool. But the idea of copyright issues is somewhat lame, as we've been using VHS for 30 years to make copies of TV shows, and movies we wanted to keep. Are they going to come out and sue 200,000,000 of us for all the old stuff we've been collecting for 3 decades now? That'd be interesting. It's not like we're paying so little for the services we have.

What about the remote being usurped?
The way you've written the above it sounds like youve stated the opposite of what has happened to me.
My TV's remote no longer works. The Moxi remote has usurped the works. I.e., I can no longer use my PIP package to change channels, go back and forth between the Moxi TV, and the PIP shows. The Moxi Remote is the only one that will change channels. How do I change this so that I can use both the Moxi, and my TV's to watch my PIP stuff? :confused:
Thanks again for your responses.
SteveB

Originally posted by trade
My Adelphia guide is only update unto the end of this month, take account that was updated the Monday after weekend Moxi broken, so is 14 days in advance.

TRADE



Now there are hardly any programs listed in the guide. It won't update so it doesn't have anything to show. Anything after 3:00pm is gone. I unplugged it and let it reset itself but it didn't help.

I called Adelphia and they could not see the box on their end so they are thinking it's the box. They tried resetting it or whatever they call it on their end but could not do it. They are coming out Wed. afternoon to check it out.

Jim

Any news on VOD on the Moxi for Charter in St. Louis. I think its close. Or maybe we won't have to tune to channel 999 for VOD? When I enter 999 it brings up the channel list. I guess its still the 25th?

I'm in Newbury Park, just down the road from motoman. From what I know about the Adelphia network we are on the same system.

Yesterday I lost all my program guide info. When I called Adelphia they first said to unplug it then plug it back in, then wait 30 minutes. After 30 minutes still no program info. Call two resulted in the tech "fixing" it over the cable and had me wait until this morning to get the program info, saying that it takes several hours to re-populate the program guide. This AM still no program information. The result of call three was to get a service call scheduled for 2/11 (!!!).

I've tried to trigger a program update via the front panel of the box, but it just states that an update was triggered. No mention if it was sucessful or not, but I still have no guide info.

Does anyone know how long a program guide update will take using the trigger or how to tell if the trigger is working? Thanks!

Originally posted by Holothurian
Does anyone know how long a program guide update will take using the trigger or how to tell if the trigger is working? Thanks!

IIRC when I first got the MOXI, the program guide download took less than 30 min., maybe longer, but certainly not overnight. When the same problem you guys are having started happening to me, a quick trigger test I used would be for "Account Info" (or something to that effect). It would attempt the trigger, but in less than 60 sec. I would get an error stating "Trigger Failed."

I went into the trigger screen and tried "trigger EPG update" and I get the trigger failed message. Same thing as the ping screen. It says ping failed.

Anybody else in Ventura county seeing these issues?

You may also want to look at the Adelphia So Cal thread under the Local HDTV Info section.
http://www.avsforum.com/avs-vb/showthread.php?s=&threadid=306411

Jim

Thanks for the response Moxiguy. For the others in the thread, I received this email from Charter's Moxi Support (regarding Moxi's inability to detect First-run vs. Reruns):

We are currently aware of this concern, and we have found that the problem appears to be with the software used by the box. We are planning a number of software upgrades to occur in the first few months of this year to resolve this as well as a few smaller concerns expressed by others.

We have full intentions on resolving this specific issue as soon as possible, and this will probably be one of the soonest updates being performed.

All lies

Houdini,
You owe me a new keyboard, since I just spit milk all over the one I have now. That is some funny stuff!!

Originally posted by nochancenine
I just got a BMC9012 this weekend and I'm having problems. It's sort of like lines of static that shoot across the screen vertically. I'm not sure why, but it seems to be worse on certain programs. Could it be that some HD programs have more data to receive? Sometimes it's so bad that it fills the screen. Other times it won't happen for about 10 minutes and the picture looks great, but this it starts up again. Adelphia came back and installed a new box, new cabling and a new splitter and the same thing is happening. They really didn't really know what the problem was, so left it be for the time being and there's another guy scheduled to come out on Wednesday to have a look. They said the signal strenght looked fine, I'm still thinking maybe this could be the problem? The line is split from the wall three ways, one to cable modem, one to a non-dvr Moto 6200 HD box (which does not have this problem), and another to the BMC9012. Perhaps the the BMC9012 needs more signal than the 6200 does. I'm wondering if I need some sort of line amp to do a three way split and the signal on the hd channels is not strong enough. Anyone ever see this problem with a similar setup?

i'm still having this problem and have narrowed it down a bit. the problem only seems to occur when video output is set to 1080i and especially on scenes where there is a lot of white or bright color on the screen at once... scene with a big sky, a fade-to-white, a bright explosion, etc. the screen will go all distored with static or lines across. this might sound strange, but it definitely happens more in those types of scenes. as soon as a daytime scene comes in a movie the problem always gets worse. i have another DCT6200 that displays at 1080i on the same tv with no problem like this at all. is anyone else experiencing this problem with their BMC9012?

nochancenine,

I've seen the same issue in bright scenes on a limited basis on recorded material (once or twice). It hasn't annoyed me enough to look into it yet.

Well, I am making the jump from DirecTV to Charter. I will be a Charter customer in the St Louis market tomorrow. I am getting two MOXI boxes. I currently have two DirecTivos that don't do HD. How does the MOXI really compare? I have seen all the info on moxi.com and it looks promising. My questions are as follows. I see all the options listed on moxi.com aren't neccessarily enabled. When will the networking to PC option for photos and music be enabled? Also, what is the status on the USB add on hard drive update I hear Moxiguy has mentioned.

I guess this would be geared toward Moxiguy for a reply, but I welcome all.

Rich

Originally posted by bankshot
2. Universal remote: my One For All URC-9910 works great with the Moxi. I was a little worried after reading many reports of people having trouble with their learning remotes deciphering the codes for the Moxi's remote. I'm happy to report that it was no problem with the 9910. It learned the codes just fine, but this remote has very limited memory for learned buttons. So I called up One For All and they upgraded my remote over the phone with a new complete device code for the BMC-9012. It's pretty cool, you just hold the remote up to the phone and they play a modem tone which upgrades it. Nice! This remote also comes with an RF transmitter and receiver in the family room, so I can control the Moxi from the bedroom. Easily the best priced remote that does everything I needed for this.

!

bankshot,

I got the 9910 universal remote and download the remote code for MOXI. Code is correct but the remote is much less sensitive than the original one (need to press the key a few time to work). Do you or any body have similiar experience or it is just my Oneforall remote problem?

KC38

Skippy_RQ

Two years ago, I made the jump from Direct TV to Charter after I got a job at the cable company. I really like the service Charter offers here in Greenville, SC. Back in 1998, I had cable removed from my home after they did nothing to fix the picture quality in my neighborhood. Now granted, I do get my service for free (I pay for PPV and the Moxi), but I've got to tell you, my picture looks great, maybe just a little worse than Direct TV now and the on demand and INTERNET service have worked flawlessly. Also, the Moxi works and looks great. I replaced a TiVO, and I've got to tell you, with the exception of a couple of "bugs", I love. My wife has gotten pretty good with the Moxi in a short period of time, so that was a big help.

Moxiguy do you know if with 3.2 you can select what you want your resolution to be instead of just passing through the signal. My TV does not support 720p but it does support 1080i. It would be great to be able to set your preferred resolution for HDTV and a preferred resolution for standard TV.

Originally posted by Wiltron
I've seen the same issue in bright scenes on a limited basis on recorded material (once or twice). It hasn't annoyed me enough to look into it yet.

attached is a picture of an occurance of the problem i'm experiencing.

this is a particularly bad one, sometimes it's just a few random streaks across the screen, sometimes fills the whole screen.

I'm thinking about getting the Moxi for my home and I have a question. My parents watch a lot of shows that are on leased access stations. Looking at tv listings on the web, they don't have any details for these shows, showing only "leased access" as the description. Can Moxi record shows on these channels that apparently have no program description? These channels show mostly Chinese programming. Thanks in advance.

Originally posted by nochancenine
attached is a picture of an occurance of the problem i'm experiencing.

this is a particularly bad one, sometimes it's just a few random streaks across the screen, sometimes fills the whole screen.

That sure looks like a hardware problem to me. I'd request a swap out.

John

This may have been posted already... But myTicker is now active with Adelphia Socal / Eagle Rock.

Dan

Moxi service in Mandeville, LA skipped a repeat of Everybody Loves Raymond" tonight. I thought the skip repeat feature did not work? Well, it worked tonight:)

Originally posted by cliffy97
This may have been posted already... But myTicker is now active with Adelphia Socal / Eagle Rock.

Dan

My ticker started as well over the weekend. Unfortunately on Sunday it was 70 and the tikcer said 54.

Originally posted by moyekj
I do the same with 1 ReplayTV and 1 6412 but take it a step further. If you don't care about recording SD digital channels or downconverted HD channels then you wouldn't need an IR blaster for the Moxi at all. Just split the wall cable and take 1 to Moxi and 1 to RTV and then select "basic cable" lineup for RTV and use it's internal tuner. This will allow you to independantly record all analog channels (2-78) on both the Moxi and the RTV. This is a very good workaround to PVR'ing analog channels since the Moxi recordings don't look very good for those channels, plus you get the much better RTV functionality for those recordings.

If you would like to record SD digital and downconverted HD digital then it complicates things quite a bit since you have to go through the Moxi box to decode them, and as MoxiGuy says the RTV may not even have the right IR blaster signals to control it. I choose this more complicated setup as the 6412 is able to be controlled by IR blaster. It complicates things a lot because you need to setup 2 inputs to the RTV (1 from splitter, the other from Moxi S-video output) each with it's own lineup, and as MoxiGuy states you may interfere with the operation of the Moxi box so is not recommended (but possible).

One can't record premiums like HBO this way. The only alternative is to get another STB from the cableco.

Originally posted by nochancenine
attached is a picture of an occurance of the problem i'm experiencing.

this is a particularly bad one, sometimes it's just a few random streaks across the screen, sometimes fills the whole screen.

This is different from what I was talking about. I've seen what is better described as "flickering" in bright scenes. However, I experienced a similar problem when my Moxi was first installed. A reboot took care of the problem each time I saw it (5 or 6 times). I haven't seen the problem in a couple weeks now.

Originally posted by Wiltron
This is different from what I was talking about. I've seen what is better described as "flickering" in bright scenes. However, I experienced a similar problem when my Moxi was first installed. A reboot took care of the problem each time I saw it (5 or 6 times). I haven't seen the problem in a couple weeks now.

here's another shot. this is more typical of the image distortion that i see in bright scenes in 1080i, flickering across the screen briefly. they came out today and replaced the box and i still have the same problem. this is a bummer. they also put an entirely new line in, replaced the splitter and re-did all the cabling. they don't know what's wrong, but did say to me that there have been a lot of glitches in the dvrs reported. i'm not sure what else to try. like i mentioned before, my motorola DCT6200 on the same TV, same exact YPbPr input does not have this problem and uses 1080i. it seems like there's got to be some issue with the BMC9012 video output, somehow. hmmmm.

i called customer service earlier and they said they triggered a software update to my box for this problem. what's the latest version i should be running? i haven't seen it change, but currently shows 3.075LR-P.74289

i went to trigger software updates from the menu myself and it displays "One Moment..." and just hangs there and that message won't go away.

nochancenine,

Does the problem go away if you reboot or change output resolution to 480i and then back to 1080i? Also, what kind of TV do you have?

Originally posted by Wiltron
nochancenine,

Does the problem go away if you reboot or change output resolution to 480i and then back to 1080i? Also, what kind of TV do you have?

i have a syntax olevia 30" HDTV

even though the software update trigger locked up yesterday, apparently it was updated sometime during the night. today i have version 3.0114LR-P.83637

so the interesting and good news i guess is that the problem is partially corrected in this version. :D these video distortions are clearly not as severe after the update, at least not in what i have viewed so far. i had some recorded movies from yesterday before the update and parts i noted that had bad distortion in particular areas of a scene are now only slight distortions in the same spot. example, say there were 6 flickering distortions yesterday in a scene, today there are 2. so something in the update, whether on purpose or coincidence, has improved this problem. that fact that video recorded under the previous version is improved upon playback in the latest version leads me to believe it's the output of the video, not the actual recording of the video that has a problem. there is still a problem though. does anyone know if this problem is known, and possibly scheduled to be completely fixed in an upcoming version?

i did reboot yesterday and changed from 480i to 1080i, back and forth several times, but the problem was always the same once switching back to 1080i. this is how i got so familiar with particular distortions in several scenes in a movie. i would play it at 1080i, see the distortions, switch to 480i and there were none, switch it back and the distortions were back. today the distortions are still there in those same scenes at 1080i, but there are noticeably less of them. there is still an outstanding problem though and i hope this will be corrected sometime soon.

I've just spent too many hours skimming through this entire forum, and I must say, "Thank you very much" to all its members. You are very thorough and insightful.

I've had my Moxi box now for 4 months (Charter - St. Louis), and while I'm grateful for it, I must tell you that it is staggeringly inferior (as a DVR) to Scientific Atlanta's Exporer box. I moved here from Los Angeles, where I had TimeWarner Cable and their SA Explorer (Passport) was amazing. It had PIP, grid guide, and most important of all, it did not require frequent reboots.

In the past week I've had to reboot my Moxi box at least 6 times. Sometimes it locks up when I'm fast-forwarding. Sometimes it locks up when I'm trying to schedule a new program to be recorded (it freaked out twice when I tried to set up to record the Steelers/Patriots game while I was watching/recording the Eagles/Falcons game). It's even frozen when I was going through the Recorded Programs list, selected a program, and "bam"-game over. Then I have to wait around 10 minutes while it reboots--very frustrating.

Last night my son was watching Cartoon Network and it locked up. I was at a meeting, and since he didn't know how to reboot it, I missed 24 (which for any who watch that show, they understand how frustrating it is to miss one episode).

I have a Charter tech coming tomorrow to hopefully swap out my box, but I'm going to lose everything I've recorded, and I'm skeptical that it will solve the problems. I've seen too many postings of other people that have these same problems.

I really want to love this box (not only because I'm stuck with it as my only option), but also because I really appreciate MoxiGuy and all the helpful feedback he provides. I don't care at all about the HD capability, yet, because I live in SD-land. I just want a great DVR that has 2 tuners and works reliably. I also really miss the PIP that the Explorer offered.

Originally posted by nochancenine
here's another shot. this is more typical of the image distortion that i see in bright scenes in 1080i, flickering across the screen briefly. they came out today and replaced the box and i still have the same problem. this is a bummer. they also put an entirely new line in, replaced the splitter and re-did all the cabling. they don't know what's wrong, but did say to me that there have been a lot of glitches in the dvrs reported. i'm not sure what else to try. like i mentioned before, my motorola DCT6200 on the same TV, same exact YPbPr input does not have this problem and uses 1080i. it seems like there's got to be some issue with the BMC9012 video output, somehow. hmmmm.

Man, that looks like a clogged video head to me! :D Maybe the hard drive heads need cleaning! ;)

No audio again on my recording of Las Vegas last night (NBC4HD-LA). Realized this halfway into the show, while recording 24 on the other tuner (no sound issues on 24). Tried switching audio outputs, switching to another recording and back, pausing for several minutes. Couldn't get audio. Finally stopped the recording, and I could get audio on the live tv, but still no audio in the recording (as a side note, it wouldn't restart the recording).

Medical Investigation on 1/14 had the same issue, although I wasn't home at the time to play with it as it was recording.

What's the story here? Seems to be an issue with NBC only, but not with every NBC show.

- Rick -

Originally posted by ricknroll
No audio again on my recording of Las Vegas last night (NBC4HD-LA). Realized this halfway into the show, while recording 24 on the other tuner (no sound issues on 24). Tried switching audio outputs, switching to another recording and back, pausing for several minutes. Couldn't get audio. Finally stopped the recording, and I could get audio on the live tv, but still no audio in the recording (as a side note, it wouldn't restart the recording).

Medical Investigation on 1/14 had the same issue, although I wasn't home at the time to play with it as it was recording.

What's the story here? Seems to be an issue with NBC only, but not with every NBC show.

- Rick -

I have the Adelphia guy here right now dealing with this exact issue. For me my box recorded Las Vegas OK but no sound on The Tonight Show. So far two boxes have failed to download the channel guide. Grrrr. Beta testing is so much fun, and paying for the privilege. :mad:

You're not kidding..... I just love beta testing for Charter, especially now that I've been paying them 120 a month for years. I also enjoy hearing that I'm the first person to ever complain about the moxi and its bugs when I speak with those lovely charter reps. If I could only be so lucky to have this continue for the next year or so. :)


It's the 25th and still no VOD here in STL. I think that's the 5th date now passed.

-Houdini

1. I have Adelphia So Cal, and I recorded both Las Vegas and Tonight Show last night with no audio problem.

2. The Ticker started functioning last week. I didn't think to verify the temperature or forecast, but I noticed that the news items and sports scores were not current; they seemed a day or two old. While it's a nice idea in theory, and maybe it represents a small step toward having internet access on the tv screen while watching a tv program, the content so far is extremely weak.

3. Re Remote Control. I reported earlier that I have the Universal Remote Control URC-200 "Automator" which could not learn the Moxi functions. Following advice from someone either here or in the Remote Central forum, I called the manufacturer and arranged to send the remote in for them to program this capability. I received it back within two weeks, and I'm happy to report that it worked. Whatever it is they did, it enabled me to program a new code (111) into the "Cable" function of the remote. So now under Cable, all the Moxi functions appear. One odd point: the Moxi menu function appears on an LCD key (which works fine) but neither the Guide button nor the Menu button on the remote brings up the Moxi menu. First I tried learning the Moxi remote button onto the URC's "guide" button, but that didn't work. I called back and they said those buttons are too quirky to perform that function or learn it directly from the Moxi remote. They suggested that in order to get the guide button to bring up the Moxi menu, I first learn the Moxi menu onto another URC learning remote's LCD key and then have my URC remote's guide button learn directly from the other URC remote's LCD key. They were right, this worked, and now the remote is perfect, works all the components including all the Moxi functions. I highly recommend this $119 remote control.

[QUOTE]Originally posted by kuhnman
[B].....and most important of all, it did not require frequent reboots.

I

Maybe its just bad luck on your part or it could be good luck on my part. But in the 3 months or so that I have had the moxi I have had only 1 hard lockup that required a reboot. So I would be willing to bet chances are decent then that a new box for you may fix your problems since your box seemed to lock up a lot.
My only complaint is there are times the box seems to get sluggish when I scroll through and then select a recorded program. But nothing I can't live with. Hope the new box helps ya out cuz I am in love with my moxi...

Has anyone got the Moxi to work with a Harmony 659 remote?

My Pronto works fine for the Moxi and everything else I have.

Kirk

Originally posted by kelliot
Has anyone got the Moxi to work with a Harmony 659 remote?
I have the Harmony 676 and it works, but it's a bit quirky.

Originally posted by joe221
I have the Adelphia guy here right now dealing with this exact issue. For me my box recorded Las Vegas OK but no sound on The Tonight Show. So far two boxes have failed to download the channel guide. Grrrr. Beta testing is so much fun, and paying for the privilege. :mad:

Well it's later tonight and Committed on NBC-D recorded silently. I called Adelphia and they insist on scheuling another service call. They won't admit it's just a POS and not charge me for being a beta tester. I told them send me a box with a beta of the newer software or we're wasting both of our time. No Go. The ticker is also not loading. Amazingly on the unit that was DOA the channels weren't loading but the ticker was. Now I have channels but no Ticker, and still no sound on NBC.

MoxiGuy!!! What's up dogg! Need beta testers!?