It is 6am right now here in St. Louis, and my Moxi DVR box has just done its bi-daily update............but this time, it had something different on it. What did it have?.............Video On Demand!!!! I called Charter and they said it will finish uploading today. To everyone in St. Louis who has Charter's Moxi boxes, VOD is finally here, and it's about time.

J.R.123,

That's encouraging, even though I'm not in your market! It's good to see that Charter is moving forward.

I just wish the VOD beta wasn't limited to Charter employees...

Hey MOXIGuy,

I'm in St Louis. We got the update last night for VOD. Unfortuneately, only the "movies" tab works. None of the premium VOD channels. When I hit OK, it does nothing. I called Charter and they said they are in the process of rolling out the updates and give it another week. This doesn't make any sense. Do you have any ideas?

Thanks,
Tim

tcfila,

Mine works perfectly, but only after I rebooted the Moxi 2x. Try turning it off and back on and see what happens.

Originally posted by nochancenine
i have a syntax olevia 30" HDTV


...i did reboot yesterday and changed from 480i to 1080i, back and forth several times, but the problem was always the same once switching back to 1080i. this is how i got so familiar with particular distortions in several scenes in a movie. i would play it at 1080i, see the distortions, switch to 480i and there were none, switch it back and the distortions were back. today the distortions are still there in those same scenes at 1080i, but there are noticeably less of them. there is still an outstanding problem though and i hope this will be corrected sometime soon...

I experienced this issue again last night (apparently because I recently boasted that I haven't seen it in a couple weeks :D ). I've noticed it is ALWAYS triggered by commercials on CBS or FOX (bear with me).

Every time I've experienced this problem it has begun when I was watching an HD program and a commercial came on. My theory is that there is something different in the encoding of the commercials as compared to the actual HD program broadcast and it confuses or causes a temporary bug in the MOXI. Again, a reboot always fixes the problem and a switch to 480i and back to 1080i fixes it sometimes. When in 480i, I can see the problem manifest itself in a different way: very slight, light, horizontal lines. What do you think, nochancenine? Any comment Moxi guy?

Well, everything is working just fine with VOD. I powered cycled just like
abcward said, and everything came up. No problems so far.

I don't have VOD on my Moxi yet in St. Louis. Does it take awhile for everyone in STL who has the MOXI to get VOD or is it all at once? When I hit channel 999 it just says one moment and takes me to the channel list. 999 is in the list but nothing happens when I select 999 from the channel list either. I have also rebooted twice and nothing works. Thanks for any help.

Would somebody with Adelphia's Moxi in the Southern California (Manhattan, Hermosa, Redondo Beaches) care to PM me the lowdown with the service and unit?

I am taking the HD plunge, the HD DirecTiVo is pretty cost prohibitive, and Adelphia has a nice deal going right now to sway satellite customers, so I am trying to gather info.

Thanks!

Originally posted by cschang
Would somebody with Adelphia's Moxi in the Southern California (Manhattan, Hermosa, Redondo Beaches) care to PM me the lowdown with the service and unit?

I am taking the HD plunge, the HD DirecTiVo is pretty cost prohibitive, and Adelphia has a nice deal going right now to sway satellite customers, so I am trying to gather info.

Thanks!

The Adelphia Souther California customers meet at this thread (http://www.avsforum.com/avs-vb/showthread.php?s=&threadid=306411) you can ask also there.
Adelphiasocal.com is the website for our area and this is the DVR page (http://www.adelphiasocal.com/dvr/)

TRADE

There is a cable god and he has presented me with fully functional VOD in the STL Metro Area.

Came home from work and tuned to ch. 999. I felt weak in the knees as I saw an actual moxi menu for VOD! I searched... selected a movie.. and VIOLA! IT ACTUALLY WORKED!!!!!

Next thing I knew I was pulling myself up from the floor and wiping the blood from my cracked skull. Charter sure floored me this time. LOL

-Houdini

Originally posted by Houdini
There is a cable god and he has presented me with fully functional VOD in the STL Metro Area.

Came home from work and tuned to ch. 999. I felt weak in the knees as I saw an actual moxi menu for VOD! I searched... selected a movie.. and VIOLA! IT ACTUALLY WORKED!!!!!

Next thing I knew I was pulling myself up from the floor and wiping the blood from my cracked skull. Charter sure floored me this time. LOL

-Houdini
I had the same reaction. I saw this this morning, and I still can't believe it. And, on top of that, it's working fine so far. I really like the menu too.

Originally posted by Wiltron
I experienced this issue again last night (apparently because I recently boasted that I haven't seen it in a couple weeks :D ). I've noticed it is ALWAYS triggered by commercials on CBS or FOX (bear with me).

Every time I've experienced this problem it has begun when I was watching an HD program and a commercial came on. My theory is that there is something different in the encoding of the commercials as compared to the actual HD program broadcast and it confuses or causes a temporary bug in the MOXI. Again, a reboot always fixes the problem and a switch to 480i and back to 1080i fixes it sometimes. When in 480i, I can see the problem manifest itself in a different way: very slight, light, horizontal lines. What do you think, nochancenine? Any comment Moxi guy?

i haven't noticed the problem at all yet on 480i, but perhaps i have not viewed long enough at 480i to see it. it is easy to see at 1080i for me, happens quite often as soon as i switch to this resolution. but i'll certainly let you know if i see this issue occuring at 480i in the future.

Originally posted by ricknroll
No audio again on my recording of Las Vegas last night (NBC4HD-LA). Realized this halfway into the show, while recording 24 on the other tuner (no sound issues on 24). Tried switching audio outputs, switching to another recording and back, pausing for several minutes. Couldn't get audio. Finally stopped the recording, and I could get audio on the live tv, but still no audio in the recording (as a side note, it wouldn't restart the recording).

Medical Investigation on 1/14 had the same issue, although I wasn't home at the time to play with it as it was recording.

What's the story here? Seems to be an issue with NBC only, but not with every NBC show.

- Rick -

i got hit by this one last night. i wasn't recording, just tuned to NBC4HD and there was no audio. i tuned to other channels and they all had audio, but going back to NBC4HD, no audio. i switched back and forth maybe 10 times to other channels and back, but couldn't get audio there, so i ended up watching the NBC4 SD channel.

i don't know if this is related, but later in the night i switched back to NBC4HD and it popped up the blue dialog message that i was not subscribed to this channel?? all other channels were working fine. i checked my NBC4HD through the same line, same account on the DCT6200 and it was working fine, only the NBC4HD through the BMC9012 was giving that message that i was not subscribed to that channel. i rebooted it, but same message. i checked back periodically for the next couple of hours, but it always displayed that message. but then this morning it was fine. i don't know if this is related to the audio issue at all, but both occurances on the same night on the same channel for me.

Someone explain why VOD was on the top of their priority list. When I was installing for charter I STILL didnt see the point. I thought it was the dumbest idea. I guess if your willing to pay for OLD reruns of series or something go for it but I still think VOD is the dumbest concept.

98redvenge,

As has been discussed here in the past, VOD is not only a pay service. If you have HBO, Showtime, Starz, Cinemax, or NFL Network, you get those corresponding channel's VOD service for free. Each of those have a ton of movies, series and specials available at any time.

Example- Want to watch a specific Sopranos show that you missed? Head to HBO's VOD and start it right up.

Example - In the mood for some "skin-emax" at noon on a Sunday? Head to Cinemax's VOD and watch some tittilating entertainment.

Example - Got some children that want to watch a movie? Head to Starz's VOD and pick from a ton of different hollywood hits.

Dumb idea? My family loves and uses the free content of VOD almost every day.

I agree with abcward. VOD is great for watching a movie whenever you want. The ppv section of VOD is also nice because of the pause, ff, rw features. On my old ppv, I couldn't do that.

98redvenge -- an ex charter 'installer/tech'.... heh. Doesn't surprise me at all that he didn't even know the features of VOD. Big laff.


-Houdini

You know, sometimes I turn to VOD because, oh I don't know.................There's Nothing Else On!!!!!!! :)

It is a service that many of us got used to with our digital service. I love it. If he doesn't, that's cool.

I too wondered about the big whoop of VOD because I had it on my old Charter box and it was pretty much a pay for movie service. When the VOD popped up the moxi yesterday, I was amazed at the amount of free movies, programs and events it had. I'll have to get into the vod menu a little bit more but I'm happy that its here now.

I finally got VOD on my Moxi in St. Louis. :) How long does it take when movies come out on DVD to go on VOD and PPV?

Depends on the movie and movie studio. You will be seeing a 30-45 day window after the movie comes out on DVD.

Mark

I paid my bill a few days ago and was excited when the lady in the Charter office(northern Michigan area)told me the Moxi receivers(Motorola) would be available within a month. Today, I had Charter come out for a service call for some additional wiring and the service guy informed me in his training for the upcoming rollout of the new receiver that the DVI-output has been disabled due to pressure from the film industry. Charter Moxi customers, is there any truth to this? If it is true, are they crazy of just plain stupid? I'm sure they know videophiles like myself want to use nothing but the best video cable to my hdtv, dvi of course. Will someone please email me and tell me I'm wrong? thanks for the help jayandmolly@charter.net If they're going to screw with us this bad, how are the hdtv recorders from dish network?

jaywatts

This is incorrect. Digeo is working on activating there DVI port. The DVI port requires extra programming.

The DVI port is scheduled to become active in software update 3.2.

Mark

It's too true. The DVI output is disabled on all MOXI boxes! They've been promising to enable it with each new software update since last June. Somehow it keeps being postponed. The next update to 3.2 is scheduled for March. Don't hold your breath. If you want HD on Moxi it's component or nothing. Still waiting in LA.

Originally posted by marky2306
jaywatts

This is incorrect. Digeo is working on activating there DVI port. The DVI port requires extra programming.

The DVI port is scheduled to become active in software update 3.2.

Mark

Actually it is correct. The reason the DVI port isn't enabled is that it isn't HDCP copy protected. None of the DVI inputs on HD sets will accept DVI that isn't HDCP compliant. Diego knew this from the get-go and has been delinquent in upgrading their software, preferring to add useless features like the "ticker". Diego, stop the BS and give us features that really matter!

I guess when I get MOXI I can just set my $27 dollar dvi cable aside and go back to using component cables for a while until they support it(before I die maybe?).

You'd better pray for a long life. At least you're only out $27. My DVI to HDMI cable was $130 and is totally useless!

It isn't useless!! The DVI port WILL be enabled in the near future!! Have faith!! They just need to get HDCP going... DISH network has it on their HD receivers now, so I am fairly certain it will work soon.

Well, I was told by a Charter supervisor tonight that the Moxi will be deployed in my area "hopefully by the end of the year."

DirecTV, here I come. I'd love to give a review of the Moxi, but for me, it simply does not exist, and I have good reason to believe that it never will.

Ok you all prooved me wrong then Ill try it as soon as I get my box replaced. The HDD is failing and failing bad!!!!! Its making crackling noises and you can hear it a mile away. It started with skipping on recorded shows, Lately its been skipping then freezing then resetting itself. It reset itself 3 times yesterday. Takes about 15 - 20 minutes to come back up afer a restart. I even unplugged it and waited ten plugged it back in.

I think this box need to have some sort of disk utilities built into it. Afterr all it is a computer. I HAS to have some sort of defragmentation happen to it. defragmentation is never a good thing but is going to happen.

I had to replace it with my Digital box till they come tommorrow it was so bad. I couldnt even watch live tv anymore as it wouldnt let me change channels anymore.

98revenge,

Given the MOXI runs some flavor of linux, filesystem fragmentation should not be the issue it would be in an OS using FAT.

Terry

SHOULD not be an issue, But think about it you put a file on a part of the HDD then erase it, theres a "hole" there now.

Apparently fragmentation is a non-issue on Linux. Here's one explanation I found from biznix.org (http://www.biznix.org/whylinux/windows/fragment.html):

The ext3 file system, which is native to Linux, fragments very little because of the way the file system is designed. Fragmentation on a typical Linux disk is very low no matter how much file system activity occurs. With Linux, there is no expensive add-on defragmentation product to buy and no burden on machine resources to defragment the disks.

John

smjbj is right, and, as a matter of fact, I'm running 3.2 right now...and, uh, yeah...no.

Originally posted by smjbj
Actually it is correct. The reason the DVI port isn't enabled is that it isn't HDCP copy protected. None of the DVI inputs on HD sets will accept DVI that isn't HDCP compliant. Diego knew this from the get-go and has been delinquent in upgrading their software, preferring to add useless features like the "ticker". Diego, stop the BS and give us features that really matter!

Originally posted by gjlowe
It isn't useless!! The DVI port WILL be enabled in the near future!! Have faith!! They just need to get HDCP going... DISH network has it on their HD receivers now, so I am fairly certain it will work soon.

gjlowe,
See cableric's post about software version 3.2. Moxi guy assured us that DVI would be enabled on 3.2. Well 3.2 is here and the DVI port still isn't enabled! Are you still "fairly certain" about your faith in Diego? Don't you find it interesting that Moxi Guy has been missing in action through all of these posts?

I do not have v3.2 yet...when did you get yours? Even if they don't include the enabled DVI port in v3.2, I still believe it will work at some point soon.

What MoxiGuy said was:

There are two conditions for turning on DVI. One is underlying software support, which arrives in 3.2. The second is distribution of the keys, which should arrive about the same time.

He's been very careful not to promise anything that isn't set in stone.

John

Originally posted by gjlowe
I do not have v3.2 yet...when did you get yours? Even if they don't include the enabled DVI port in v3.2, I still believe it will work at some point soon.

I'd rather see a grid guide and add-on storage than DVI.

Anyone actually try to pause live TV? I get about 7-8 minutes before it starts on its own. POS.

Originally posted by joe221
Anyone actually try to pause live TV?Yes, frequently. It does start again after 15-20 minutes. This is not a bug, as far as I know.

15-20 minutes but should be at least 30 minutes. You can re-pause it after it resumes..

Anyone having trouble with PPV? I tried to search this thread, but couldn't find much.. I think this may be a big problem, I have detailed it here: http://www.moxifaq.com/forum/topic.asp?TOPIC_ID=46

I am just wondering if this is a known problem or what...

Pause is designed to resume playing to avoid burn-in of static images. If you plan to be away for a while, I'd recommend hitting the REC button and capturing the show as a recording.

Folks have expressed different views on which features are more important than others and which we should work on first. Thanks for voicing your sense of priorities on these things. It's useful guidance for us.

DVI -- including the HDCP keys -- is working in our 3.2 build, which is now going through final validation by an outside firm. In many cases, however, our testers are finding that component gives superior results overall if you watch a mix of SD and HD programs. If you are primarily watching HD sources, however, you may prefer the results with DVI.

Even before we release 3.2 we are issuing some updates to 3.0. These don't add new features, but do address some of the issues and bugs that have been reported with regard to channels disappearing, audio drop-outs, and multiple reboots.

moxiguy,

What's the status of activating the USB2 ports and allowing external storage? That's probably the number one feature request we have!

A minor but very useful addition would be to show the current time on the guide. While surfing I find myself looking back at the clock on the wall.

MOXI GUY

The Parental Controls are fairly useless to parents actually wanting to ensure the kids can watch G rated TV and Not TV-MA.

Unfortuately, selecting any restrictuions (TV-MA, Movie NC-17 and R for instance) causes unrated shows, many G rated shows and others not in those catagetories to be blocked. Even Disney Channel Kids gets blocked! (No NC-17 on that channel!)

Some suggestions.

1. Add a selection under Parental Controls for Television and Movies for Unrated. Leave it to the users to determine whether to block unrated movies (e.g. old movies on AMC or Bravo), and Television Shows.

2. Allow permanent UNBLOCKING (not blocking) of channels. Currently you can only block channels. I would like to be able to ALWAYS allow shows on the Disney Channel or Family channel and the like because I know they are kid safe, regardless of how some tech codes (or doesn't code) the rating.

Originally posted by MoxiGuy
Pause is designed to resume playing to avoid burn-in of static images. If you plan to be away for a while, I'd recommend hitting the REC button and capturing the show as a recording.



This would be nice IF the Moxi wouldn't tell me it's going to "make room" every time I want to record something. There's just no room. A more useful feature would be a screen saver like the OTHER GUYS use. I HATE beta testing AND paying for the right. :mad:

Originally posted by joe221
This would be nice IF the Moxi wouldn't tell me it's going to "make room" every time I want to record something. There's just no room. A more useful feature would be a screen saver like the OTHER GUYS use. I HATE beta testing AND paying for the right. :mad:

I consider Moxi a VERY EARLY beta - in fact it is just beyond alpha testing. All software will have some glitches - that is just a fact of life. I have over 35 years in the IT field and if I ever produced software like this I would be out on the street. Can you imagine bank software and medical field software with as many bugs as Moxi?

Paul Allen has shaken up the top management at Charter - maybe Diego will be next.

Rant on!

I wish you guys would quit your "Beta" whining. Its here, if you don't like paying for it, go shell out $1000 for the HDTivo. Nobody is forcing you to use it.

Rant off!

Originally posted by tcfila
Rant on!

I wish you guys would quit your "Beta" whining. Its here, if you don't like paying for it, go shell out $1000 for the HDTivo. Nobody is forcing you to use it.

Rant off!


Nobody is forcing any of us to use it; however, when I first decided to give DVR a whirl I did some research as to what I was going to be getting through charter. After speaking with some charter reps, I was informed of all the great features that the moxi has. What they failed to mention was that none of these great features were ready yet. At the time, they also informed me to review Diego's website to get more info. The site was unclear as to what features were and weren't ready. At no time did charter tell me that I would be getting myself into a world of endless bugs and problems. If fact, it was the opposite. The reps all said that they had been testing the moxi in their homes ever since it came out. Each one said it was perfect and that they were completely happy with it. What a nightmare it has been to f with this box (mostly because of charter). I have every right to bitch and moan like a baby after dealing with this crap. I still find it hard to believe that some idiot gave the go-ahead to release this box to the customers. What a joke. At least I have my VOD back (another thing they never told me I would lose if I got the moxi). I think all this agravation is worth that $1000 you mention for the HDTIVO. I spent a ton of money putting together my A/V system and aside from HD and VOD, this moxi box has completely degraded the overall quality.

-Houdini

Originally posted by tcfila
Rant on!

I wish you guys would quit your "Beta" whining. Its here, if you don't like paying for it, go shell out $1000 for the HDTivo. Nobody is forcing you to use it.

Rant off!

I agree. This is not like the old times where Cable was THE only option. You have multiple options including satellite services or buying your own stand-alone DVR.

Considering the fact that we are only paying a minimal fee per month to use the Moxi, and considering how responsive that MoxiGuy & Digeo is to resolving issues, I have ZERO complaints about my DVR.

Originally posted by tcfila
Rant on!

I wish you guys would quit your "Beta" whining. Its here, if you don't like paying for it, go shell out $1000 for the HDTivo. Nobody is forcing you to use it.

Rant off!

I would have to agree to. If it is not up to your liking then go switch to another service. I personally would rather have the moxi sitting in my living room now, than be waiting another year for every feature to be activated. The service is cheap with no upfront cost. And if you dislike it you are not out any large sum of money. Thats the nice thing about equipment from Cable Co's, if you don't like it then take it back and all you loose out on is the rental fee for the period you decided to keep it for. I have been nothing but happy with my moxi and the service I get from Charter. And other than the issue of recording older shows I have had very few problems with my moxi. I look forward to updates and would never trade my moxi in for nothing when it comes to its value.

Before I got the Moxi I had never tried a DVR so I had nothing to compare it to. I had the Moxi installed on Sept. 18 2004. It worked fine till two weeks ago and it would not update the EPG. I'll never know if this was a problem on Adelphia's end or the Moxi. They swapped out the unit and reset eveything and it started working again.

The one thing I did find out after not being able to record in HD for a week was how much I had grown to take the Moxi for granted. It does what I need it to do and that is record in HD and sometimes two HD programs at once. I would like more storage space,DVI out and the native output but they will all come in due time. For me it works. It has a few warts but nothing that bugs me that much.

If the problems are to great for you to overcome then go ahead and drop a wad of cash on something else to record your HD programs with. On mine I pay a small monthly fee and when there is a problem they replace the box.

I'm looking forward to any updates coming and I really appreciate MoxiGuy taking the time to keep us in the loop on new things to look forward to.

Anyway try living without your box for a week or two and see if you miss it or not. I sure did...

Later,

Jim

Originally posted by Will53033
I consider Moxi a VERY EARLY beta - in fact it is just beyond alpha testing. All software will have some glitches - that is just a fact of life. I have over 35 years in the IT field and if I ever produced software like this I would be out on the street. Can you imagine bank software and medical field software with as many bugs as Moxi?

Paul Allen has shaken up the top management at Charter - maybe Diego will be next.
Perhaps the blame should not lie at all with the Moxi.
Consider the fact that Diego simply went about doing their job as possibly Adelphia (and Charter:) ) pushed them to release a DVR as soon as possible.:D

ANY DVR - just get it out the door NOW!:D

Other than the lack of storage - no complaints here - good job MoxiGuy.

Originally posted by Penton-Man
Other than the lack of storage - no complaints here - good job MoxiGuy.

I second that!

I had the vod feature work one day but now I'm getting a '0X10' error message when I press ok to a program from the vod menu. Charter said they sent another update to the box but with no success. I'll check back with them today for suggestions to getting it to work. The other features on the moxi are working great so far.

VOD Question

After you watch a movie in VOD it is then put in to “My Rentals” and it is kept there for 24 hrs.

Does the content of “My Rentals” use any storage space on the hard drive?

The reason I am asking is because I have a couple of series set to record, and I have them set to “Keep Until I Delete”. Normally when I go to the “Recorded TV” card the recordings will be marked with a little green square, but now that I have VOD and some movies in “My Rentals” everything in the “Recorded TV” card is marked with a yellow exclamation point. Even though the series options are set to “Keep Until I Delete”

Originally posted by 2thumbsup
VOD Question

After you watch a movie in VOD it is then put in to “My Rentals” and it is kept there for 24 hrs.

Does the content of “My Rentals” use any storage space on the hard drive?

...”

VOD content is kept on the VOD servers of your cable provider. In fact you can not record VOD content to your hard drive if you tried.

Just for the record, it's DIGEO not diego.

Maybe I'm harsh and complaining too much. I have two ReplayTVs and know what a PVR can do (just not in HD). Moxi/Digeo obviously looked long and hard at TiVo, just wish they looked at Replay a little more too.
I too have a history in IT and Tech Support, and I know first hand what releasing a product too early can do. At least Moxi can't take down your Home Theatre system like a piece of operating system software can do to your computer, when it's released too early.

I don't want to brag and don't want to jinx myself, but I've had great luck with my Moxi box. I'm working with Charter here in the STL area and they have been great. I had three cable guys at my house for over 4 hours when they first installed it and they redid ALL my cables including a new drop from the pole. My box has worked almost flawlessly. None of the audio drop issues. No reboots. VOD works perfectly. Nothing has been bad. Granted there are things which still need improvement, i.e. more space (please enable the USB!!), better program grid, better FF, RW and slow-mo buttons, etc.. Overall it has been great, though. I can't wait for 3.2 to give me DVI.

Charter has been all class, too. One of their tech guys has called me a couple of times to make sure everything was OK. He gave me his cell phone # and his email so I could reach him with any concerns or problems. He is adjusting my bill as we speak to give me credit during the time I was trying out the DVR. (They had issues with the regular HD boxes and that's why they gave me the DVR to begin with). Anyway, don't mean to rub it in, but I've had great luck.

Originally posted by doctorjj
I don't want to brag and don't want to jinx myself, but I've had great luck with my Moxi box. I'm working with Charter here in the STL area and they have been great. I had three cable guys at my house for over 4 hours when they first installed it and they redid ALL my cables including a new drop from the pole. My box has worked almost flawlessly. None of the audio drop issues. No reboots. VOD works perfectly. Nothing has been bad. Granted there are things which still need improvement, i.e. more space (please enable the USB!!), better program grid, better FF, RW and slow-mo buttons, etc.. Overall it has been great, though. I can't wait for 3.2 to give me DVI.

Charter has been all class, too. One of their tech guys has called me a couple of times to make sure everything was OK. He gave me his cell phone # and his email so I could reach him with any concerns or problems. He is adjusting my bill as we speak to give me credit during the time I was trying out the DVR. (They had issues with the regular HD boxes and that's why they gave me the DVR to begin with). Anyway, don't mean to rub it in, but I've had great luck.

Consider it rubbed! ;) I have Adelphia, Charter gives you their personal email, Adelphia won't give you the time of day. I also just got another rate increase notice in the mail today. Way to go, Adelphia!

I hope I have the same luck as you have had once I get Moxi. The charter tech in my small area seems clueless about anything HDTV but he's a nice guy though. I had him come out on a service call for some wiring issues and I had to show him how to use alot of the settings on the HDTV receivers. I'm glad I was able to help him but was bummed when he told me about the dvi output issue but hopefully that will be resolved soon. I have a question for everybody. Does anybody have the Charter phone service area in their are yet and how is it?

Originally posted by joe221
Just for the record, it's DIGEO not diego.

señor, but I'm from EAST L.A.:D

Originally posted by Penton-Man
señor, but I'm from EAST L.A.:D

I stand corrected! ;)

On occasion I use my ReplayTV to find what is on and then set up to record on the Moxi. The ReplayTV has a great guide, but the current DNNA management is in chaos about where it is going. Hopefully that will change with Cablecard 2, but not without a price tag.

The Moxi works a lot better than the LG3410A, but it could be better. Right now the Moxi is one of the few games in town for recording HBO-HD or SHOW-HD. It is definitely cost competitive for about the next 6 months. I thought about the DirecTV HDTivo, but the price and uncertainty over MPEG4 squished that idea. E* also has tremendous uncertainty on HDTV at the current time.

I'm getting Moxi Thursday morning! Hopefully all goes well. I'm pretty sure I will be switching back to the component cables from my $27 dollar dvi cable. Luckily I called ahead and got my install scheduled before everyone else found out! I haven't looked at the specs yet. What is the best feature? What is the worst? And how big is the hard drive? What could be improve upon the most? thanks guys you've been great

Hi,

I'm new to Moxi. Got it installed Saturday afternoon through Charter. Hopefully this post will find its way back to the developers. I have played with many DVR's including ones that I built. There are some things I like about Moxi, and others that I just don't understand.

Pros:
HD recording
Decent User Interface, fairly intuitive, see below for cons.

Cons:
It streches non-HD signals when ins 720P or 1080I mod. I don't like looking a short fat people, and find myself having to change to 480P when watch non-HD programming. I would rather have bars on the side like my last HD receiver did.

Lack of default configurations. Such as set the default on recording to be "until space is needed:

Inconsistency in the user interface. Sometimes you have to click OK, sometimes, check and close.



Some of my problems may be my own ignorance, so if anyone has any helpful info, thanks!

Suggestions for future releases:
First is there a place to officially suggest changes?
Is there a list of approved changes?

Here are mine
A grid View (Provides the ability to look at a whole evening without having to scroll back and forth)
As I understand this thing, it has a cable modem built in. It would be nice for the folks at Moxi to create a Web (how about MyMoxi) to control my moxi, Tell it I would like to record CSI tonight througth the internet from my office.


__________________
JAQRS

:)

jaqrs,

If I understand correctly, V3.2 of the software implements native pass through which results in the original aspect ratio being set to your set.

Also, I hope that wasn't a slap at short fat people!

Terry

Hi: I just got my Moxi. Have been poking around for about a week now and found that compared to my old cable box the guide on Moxi leaves a lot to be desired. Can put up with the channel menu but selecting a move to record is just about useless. The guide never allows you to look forward for movies that are going to show in the future. As fare as I can tell you have to find the move channels that you have and then go back to the channel guide and look at each channel individually. The old guide on the cable box allowed you to view what was currently playing and what will be playing hour by hour in the future. They realy need to revise the guid big time.

If I am wrong I would sure like some advise.

You are right... you cannot view movies ahead of what's currently on using MOXI. I have already voiced that with the developers and its supposed to be fixed in "an upcoming release", i.e. grid. The other problem: Charter in St. Louis has now also disabled fast forward on several digital channels, like BBC America so that you cannot skip commercials. This is a HUGE disgrace, but I don't think we can do anything about it, just be vocal to your cable company. Does anyone have any ideas about this issue?

You can post problems to this site as it was created to simplify gaining Moxi information, this thread can be troublesome to navigate sometimes.

www.moxifaq.com

BTW, Welcome to Moxi!

Originally posted by johnstred
You are right... you cannot view movies ahead of what's currently on using MOXI. I have already voiced that with the developers and its supposed to be fixed in "an upcoming release", i.e. grid. The other problem: Charter in St. Louis has now also disabled fast forward on several digital channels, like BBC America so that you cannot skip commercials. This is a HUGE disgrace, but I don't think we can do anything about it, just be vocal to your cable company. Does anyone have any ideas about this issue?

How was it disabled? I know on some channels the Moxi can't fast forward more then 1x due to the signal behind the channel (going to be fixed in 3.2 I think), but I haven't heard of them purposely preventing any fast forwarding??

Originally posted by johnstred
You are right... you cannot view movies ahead of what's currently on using MOXI. Maybe I'm mis-understanding what you are attempting to do, but you can most definitely see what moves are coming on in the future.

Simply, open the Moxi menu, goto "Find & Record", select "By Category", and finally select "More Movies". You can now view all of the movies that are coming on over the next two weeks in Alphabetical order.

Am I missing something?

Regards.

charter_hsd

Thanks for the information. I am new to moxi and will try what you suggested. It is not intuitive. I would have thought I could see all times from the same guid menu. Needs a lot of work but I will give it a try tonight.

Thanks

Bud

Originally posted by charter_hsd
Maybe I'm mis-understanding what you are attempting to do, but you can most definitely see what moves are coming on in the future.

Simply, open the Moxi menu, goto "Find & Record", select "By Category", and finally select "More Movies". You can now view all of the movies that are coming on over the next two weeks in Alphabetical order.

Am I missing something?

Regards.

I can look ahead and do quite often. When going through the channel list, wait for the little box to appear to the right with a list of the next few show. Hit the right arrow to move over there and scroll ahead. I have gone days ahead to setup season pass recordings. I find this easier than typing the name out.

Rich

Johnstredd: Fast-forwarding hasn't been deliberately disabled on BBC America or any other channels. The problem is an innocent by-product of the way certain channels are encoded for digital video.

Here's the way most channels do it: One of the principles of MPEG compressions involves providing full information only on key-frames known as i-frames. The frames between the i-frames just contain information on what has changed since the last i-frame. Knowing this, it's possible to do fast-forwarding by skipping past the intermediate frames and jumping from i-frame to i-frame. (I'm oversimplying, but, hopefully, not misleading).

It turns out that a few digital channels use a different approach that spreads the full-frame information across several frames instead of putting it all in a single, clean i-Frame. This breaks the way we've been doing fast-forwarding.

3.2 fixes this.You'll be able to use all transport controls on both flavors of MPEG compression.

Originally posted by MoxiGuy
Johnstredd: Fast-forwarding hasn't been deliberately disabled on BBC America or any other channels. The problem is an innocent by-product of the way certain channels are encoded for digital video.

Here's the way most channels do it: One of the principles of MPEG compressions involves providing full information only on key-frames known as i-frames. The frames between the i-frames just contain information on what has changed since the last i-frame. Knowing this, it's possible to do fast-forwarding by skipping past the intermediate frames and jumping from i-frame to i-frame. (I'm oversimplying, but, hopefully, not misleading).

It turns out that a few digital channels use a different approach that spreads the full-frame information across several frames instead of putting it all in a single, clean i-Frame. This breaks the way we've been doing fast-forwarding.

3.2 fixes this.You'll be able to use all transport controls on both flavors of MPEG compression.

MoxiGuy any news on when 3.2 will be deployed to all cable companies? Also it looks like alot of people in this thread want a grid guide any chances of that happening? Maybe you could have two styles and be able to choose the Moxi guide and a grid guide?

Originally posted by Geeze80
I had the vod feature work one day but now I'm getting a '0X10' error message when I press ok to a program from the vod menu. Charter said they sent another update to the box but with no success. I'll check back with them today for suggestions to getting it to work. The other features on the moxi are working great so far.

Charter could not fix the Moxi over the phone with regard to the VOD feature so Charter is sending a service tech to replace the box. They tried to resend a software update but the box was'nt receiving it. Hopefully the next box will be a better one.

Is it just me or does the moxi only allow certain amount of "to be recorded" shows. I have a bunch of "record series" shows. However lately Ive been adding more and it has to make room. Any ideas??? (by the way my recorded hows is empty so I know its not a space issue)

Originally posted by MoxiGuy
Even before we release 3.2 we are issuing some updates to 3.0. These don't add new features, but do address some of the issues and bugs that have been reported with regard to channels disappearing, audio drop-outs, and multiple reboots.

MoxiGuy

What is happening about the Moxi can get not updates during the last weeks from Adelphia, several users in SoCal report that, is also some bug on the service, my Moxi now is working well but have 2 times without TV guide info updated.

TRADE

Originally posted by 98redvenge
Is it just me or does the moxi only allow certain amount of "to be recorded" shows. I have a bunch of "record series" shows. However lately Ive been adding more and it has to make room. Any ideas??? (by the way my recorded hows is empty so I know its not a space issue)

I had the same thing happen to me yesterday on a recording.I tried to record the Illini/Michigan State game yesterday and a message came up that I had to make room for the recording but I know I only had about 20 hours at the most in the recorded section of the Moxi. I know I had space but the moxi needed room to accept the recording.

The St Louis Post Dispatch had a front page article on Charter discussing their new ceo and customer service issues relating to Charter. Interesting article. It can be found online under www.stltoday.com in the business section.

Hi, I did a quick run through this thread and couldn't find any info. about my problem - apologies if I missed it, but:

I just got a Moxi installed yesterday from Adelphia. I can't seem to record anything. I've tried scheduling programs and hitting the record button while watching TV through the box, and though I get a message saying my show is recording, the record light does not come on, and no show appears in the recorded shows list.
I'm guessing I have a bum box?

I own both TiVo and ReplayTV so I'm familiar with DVR's in general - I don't think I'm doing anything wrong. I'd be happy to try any suggestions - you guys are always a lot faster with answers than my cable co. :)

Do you have TV guide info on the Moxi? I supposed that maybe a RESET of the box can help. Try push the RESET Button. If not works how should be ask a tech visit. Only for the record what is your city?

TRADE

I am getting TV guide info. and it looks like I get about 10 days or so of guide data on the box.
I did try resetting the unit, but that didn't help.

Thanks for the suggestions.

Well guys, I just got my Moxi today. So far, so good. How updated are the Charter boxes? I don't even have ticker or games, not that I really want them. I was just curious how updated the motorola boxes are. Recording and pausing seems to be working fine so far. I have The O.C. scheduled to record tonight for the wife. Any tips for a newbie to test out the new box?

Originally posted by skippy_rq
I can look ahead and do quite often. When going through the channel list, wait for the little box to appear to the right with a list of the next few show. Hit the right arrow to move over there and scroll ahead. I have gone days ahead to setup season pass recordings. I find this easier than typing the name out.

Rich

Yes, but I would love to see a filter that shows all movies that start at the next full hour. Currently, all you can see is in the movie filter is either movies that are currently on (that seems useless - who wants to start watching movies that are underway - or, all upcoming movies in an alphabetical order, even if they are on tomorrow. Yes, there are workarounds as mentioned via various replies, but we need a simple grid that shows all movies sorted by start time. The old Charter digital box allowed this quite beautifully.

I love the cable/DVR concept, but I can't get past the thing freezing up so much. It freezes at least once an hour if I'm watching recorded shows. I'll give it a couple of more days, but I can't take much more before returning it and going with the old box and saving the cash.

Originally posted by m1a3
I love the cable/DVR concept, but I can't get past the thing freezing up so much. It freezes at least once an hour if I'm watching recorded shows. I'll give it a couple of more days, but I can't take much more before returning it and going with the old box and saving the cash.

Have you ever swapped your moxi out about this problem? I think if freezing every hour was common problem nobody would keep it around the house. I have had my box freeze up once in the 3 months that I have had it. I know I would have cancelled my service the next day if it locked up during every playback of shows an hour or longer.

Does anyone understand the "Make Room" prompt that comes up? Sometimes I only have a few hours of recorded programming and when I try to record something I have to "Make Room". Does it assume that everything is HD or something (even though I don't have HD and have never recorded it)?

The "make room" feature is simply telling you that it will have to delete some programs earlier than specified in order to store your newly scheduled program for the specified amount of time. It does not mean that it is going to delete things in order to record again.

This is similar to Tivo's "will delete some recordings earlier than planned" notice.

does anyone have a guide for the advanced menu functions? What button or buttons are pressed on the front of the receiver to get to the advanced menu? The tech came and went so fast I barely had any time to ask him a couple questions. Any help would be appreciated. Thanks again

Just hold MENU and OKAY buttons to get the advanced on-screen diagnostics. I watched the tech when he came over.

Thanks for the help. Can anything useful be done with the on screen diagnostics? Any other tips and tricks would be appreciated.

Originally posted by belsokar
i get the shaky screen problem...it can be horrible to watch some times....I have a native 1080i set, and the moxi is correctly set to 1080i,....the problems only occur on HD channels when the original programming is not native HD...all HD shows are fine, but the second it jumps to commercials, I start getting alot of shakes...this mainly happens on two channels for me, ESPN-HD, and ABC-HD....it also happens during programs that are not airing in HD...when it gets real bad, I just change the output on the moxi to 480p, and then the issue goes away...my guess is that certain channels (maybe the 720p ones like ESPN and ABC) are improperly sending through non-native 720p stuff upconverted to 720p, and the moxi box is having problems resolving it out to 1080i....again, when its something that is native HD, like football on ESPN, there are no problems whatsoever,...but commercials are jumpy/shaky, and shows like extreme home makeover on ABC which is not originally HD, flickers and shakes for most of the show for me....

Does anybody know if this issue has been addressed? I just got Moxi today (Adelphia SoCal) and seem to be having this problem.

I've had Moxi for about two months. I have nothing new to say that hasn't already been said in this REALLY long thread. However, here are my reactions and comments about Moxi:

(Note: I have expanded basic digital service. No HBO, no Showtime etc. My service provider is Adelphia.)

PROS:

1. I can record and watch HD programs via cable at a later time. I've been waiting many years for this feature in ANY system. For this feature alone you will have to pry my box from my cold, dead, hands.

CONS:

1. Hard drive size. At the moment I have 7 hours of SD material and 2 hours of HD material recorded. Scheduled to record is 5 hours of HD and 1 hour of SD material. If I try to record one more hour of HD material the box barks and tells me what will and won't be recorded. Once I get the 7 hours of SD off loaded to VHS I'll be fine, but until then I'm stuck.

2. New vs. Repeat. For the Series Options, neither "The Simpsons" nor "Desperate Housewives" can tell the difference between a new show or a repeat. Not so much a problem with "Desperate Housewives", but since "The Simpsons" airs 3 time a day in my market this presents a problem, especially when I record in HD (See #1 CONS). At the moment I have to free up space and schedule to record new Simpsons episodes "by hand" (bye-bye "Good Eats").

3. SD picture quality. Ya, it sucks. It's not unwatchable as others have stated, but even my wife, who can't tell the difference between HD or a VHS tape, wants to know "Why does it look so fuzzy?".

4. Adelphia service. I've had more video down time in the two months since I've had the Moxi than 10 times the down time in the last two years! I realize that it is a new technology, but man! I've heard the "I'm resetting your box, wait 30 minutes to see if it comes up again" line so many times now I think I may go insane! I'm tired of trying to tune in an HD channel and seeing "If you don't subscribe to this channel you can add it by calling Customer Service" up on the screen even though I just watched that channel yesterday! Once in a blue moon I'll get a tech that seems to know his\her stuff and really goes the extra mile to help, but for the most part I get the Scooby-Doo "Huuuhhhh?" I thank my lucky stars that I bought a set with a built in HD tuner so I can hang my 2-dollar RS antenna out the window and pull in the channel I need. (Except for that one ESPN playoff game. GRRRR!) I could go on for a quite a bit about the Adelphia factor but it is better left for another thread.

REQUESTS:

1. My wife really misses the grid guide we had with the old cable box. She likes to be able to scroll though the day and see what will be on next, on every channel. The Moxi channel section doesn't do it for her. (This would be #1 on her CONS list).

2. The SD picture stretch. Bugs my wife to death, so since I have to hear about it, it bugs me. (This would be #2 on her CONS list).

ODD THINGS:

1. The navigation sounds comes and goes. I'll sit a whole evening without hearing a peep from the nav menus, but the next day the sounds will be back.

2. I try and schedule an hour (1) HD episode of "24" to record. The box barks and says I need to free up space. I delete an (1) hour of HD material and try again. The box still barks. I delete another (1) hour of HD material and try again. The box still barks. I kill 2 hours of SD material and try again. This time it works. Sooooo 2 hours of HD recorded + 2 hours of SD recorded = 1 hour of to be recorded HD??? I'm sure it has to do with contiguous disk space or something but it is really a pain.

3. Sometimes the picture gets jittery. I just power down and that seems to fix it but I can't help but wonder if my box needs defragging.

4. Overscan? The picture in the Moxi menu is bigger than what I watch. At first I thought it was my set, but I've gone in and adjusted my picture for 1-2% overscan but the Moxi menu picture is still 3-4% bigger. I see more room under the various crawlers on the Moxi menu picture than on my main picture. However, when I switch over to my OTA signal it looks the same, so maybe it is my TV. If someone could shed some light on this it would be appreciated.

In a nutshell I love my Moxi and can't imagine using a system without it. My gripes are minor and I'm sure that as it develops they will be resolved.

Originally posted by Holothurian
1. I can record and watch HD programs via cable at a later time. I've been waiting many years for this feature in ANY system. For this feature alone you will have to pry my box from my cold, dead, hands.Yes. This box is what's keeping me with cable, incidentally. Recording HD is great -- losslessly recording HD (no recompression, which is nice since Charter's already statmuxing locally) is even better.

As you may have read, the newer version of the software (which seems to have been at least partially deployed, judging by comments here?) is supposed to be better at determining if a series is a rerun, will allow native passthrough (no stretching of SD content, unless that's what you tell it to do), and a side effect of the lack of stretching would be at least some improvement in picture quality.

1. The navigation sounds comes and goes. I'll sit a whole evening without hearing a peep from the nav menus, but the next day the sounds will be back.You'll hear them if you're not watching something in Dolby Digital. I believe the explanation earlier is that the Moxi can't insert audio in the DD stream.

2. I try and schedule an hour (1) HD episode of "24" to record.Just tell it to 'make room'. Sometimes nothing will need to be deleted -- it's just a warning that things are getting kind of full. The Moxi can do its own housecleaning and will delete the oldest, lowest priority material as needed.

Adam,

I'll try the make room feature. From your discription it sounds like it kind of acts like a defrag function.

no it's not a defrag -- Moxi runs linux (most likely an EXT3 or ReiserFS filesystem I would assume -- although I have not looked into the filesystem myself) -- and therefore it does not require defragging. The filesystem is intelligent enough to be able to handle that for you.

The "make room" feature is more of an auto-delete function. It deletes old shows as needed to make room for newly-recorded shows.

The way I use it is: I record a lot of shows. Some I watch. Some, I never get around to viewing. After I watch a show, I manually delete it (so I don't accidentally pick it to view again later) or I manually mark it "do not delete" if I decide it's something I want to keep. Shows I don't get around to viewing will get auto-deleted as space is needed. Basically my hard drive is constantly full and the list of shows recorded is constantly being renewed, with new shows being added and old, unviewed shows getting deleted. I tend to have about two weeks worth of shows recorded at any one time.

http://www.geocities.com/bigb_92831/MOXImenuPIC.jpg

Any ideas?

The Adelphia tech, if you can call him that, said he had never seen a menu overview which did not list a "HomeNET" IP address. Also at the bottom of menu it states ~ERROR~ next to the last software upd8. I tried to trigger a new soft. upd8 from the triggers page and it states that the trigger toggled the soft. up8, but it never says "completed upd8" or words to that affect. Any ideas, because Adelphia's crack staff has none.

Peace...............

Originally posted by jokerswild


The "make room" feature is more of an auto-delete function. It deletes old shows as needed to make room for newly-recorded shows.



Thanks for the info. So my original odd problem, why I sometimes have to delete 2 hours of HD material and 2 hours of SD material to record 1 hour of new HD material, still stands. It seems that if I delete just one hour of HD material I should then be able to record one hour of new HD material, a 1:1 ratio. Does the file system need a certain period of time to figure out what space is available? This has only happened twice and both times it involved deleting a 2 hour SD movie that I had been on the box for a few weeks, one that had been watched, one that hadn't.

I suspect it's not a "need to delete one hour to make room for one hour of recording" so much as a threshold issue. ie "there are 75 gigabytes of data saved on the 80G drive. Next time I try to record something, make sure to pop up the warning stating shows may need to be deleted" -- they probably set the threshold at 85% full or something -- if you had 90% of your drive full, and deleted one show (dropping it to 87% full) you would still get the message because you are still over the 85% threshold. deleting the 2nd show dropped you to 83% full - thus you were under the threshold and did not get the warning the next time you tried to record.

Note I am not a programmer for Digeo -- so I have no inside knowledge of their warning message schemes. But that's how I would code it if I were writing the app.

jokerswild,

Yup, I'll buy that explaination. Makes more sense than anything I've come up with. I try and stay on top of deleting old stuff but some of the HD material I've seen looks SO good I like to hang on to it to show people when they stop by, it's even better seeing their faces when I show them I can record HD :D .

I have seen many similar problems with my MOXI....especially more lately...when my hard drive is closer to full, it will tell me that I make room even though I have cleared several programs....the funniest thing I've seen it he following example, I have seen this twice in the past 2 weeks (mind you my hard drive has been pretty full lately)

I have all but a couple shows marked as "keep until i delete", the rest are "keep until space needed"...I went in to the moxi menu to schedule a program (in this case "24") to record,...and I got a make room window saying that the following show would be deleted if I proceeded, the show was "24" that was scheduled to record....so basically, my moxi was telling me that the only way I could record today's episode of 24 was if I allowed it to delete today's episode of 24 which hasn't been recorded yet! Sound strange? Make sense? Exactly! didn't quite make sense to me either...instead of going to the oldest program on the moxi, it was taking the newest one (which was going to be the episode I have not recorded yet)...and trust me, I checked my hard drive to see if I had any old episodes of 24 but I didn't...plus the date on the "make room" screen was that day's episode...it went away once I delete a few shows...but it took 2-3 shows before it thought there was enough room....very annoying!

Originally posted by belsokar
I have seen many similar problems with my MOXI....especially more lately...when my hard drive is closer to full, it will tell me that I make room even though I have cleared several programs....the funniest thing I've seen it he following example, I have seen this twice in the past 2 weeks (mind you my hard drive has been pretty full lately)

I have all but a couple shows marked as "keep until i delete", the rest are "keep until space needed"...I went in to the moxi menu to schedule a program (in this case "24") to record,...and I got a make room window saying that the following show would be deleted if I proceeded, the show was "24" that was scheduled to record....so basically, my moxi was telling me that the only way I could record today's episode of 24 was if I allowed it to delete today's episode of 24 which hasn't been recorded yet! Sound strange? Make sense? Exactly! didn't quite make sense to me either...instead of going to the oldest program on the moxi, it was taking the newest one (which was going to be the episode I have not recorded yet)...and trust me, I checked my hard drive to see if I had any old episodes of 24 but I didn't...plus the date on the "make room" screen was that day's episode...it went away once I delete a few shows...but it took 2-3 shows before it thought there was enough room....very annoying!

I don't have one of these devices (yet), but my TiVo behaves exactly the same way. If you had almost everything marked "keep until i delete", they will never be removed to "make room". If the shows that were marked "until space needed" were SD programs, and there were only a few of them, the behavior of the unit makes sense to me. Keep in mind that 1 one hour HD program can use around 5 times more room (assuming no compression) than a 1 hour SD program. If your drive was nearly full, then it makes perfect sense to me that it took the deletion of several shows to make enough room. If you had to delete several HD shows, then I would say this WAS strange behavior.

Thanks,
Jeff

Originally posted by spiff72
I don't have one of these devices (yet), but my TiVo behaves exactly the same way. If you had almost everything marked "keep until i delete", they will never be removed to "make room". If the shows that were marked "until space needed" were SD programs, and there were only a few of them, the behavior of the unit makes sense to me. Keep in mind that 1 one hour HD program can use around 5 times more room (assuming no compression) than a 1 hour SD program. If your drive was nearly full, then it makes perfect sense to me that it took the deletion of several shows to make enough room. If you had to delete several HD shows, then I would say this WAS strange behavior.

Thanks,
Jeff

Like other's behaviors, I had to delete multiple HD programs for one single HD program....furthermore, almost everything was marked as "keep until space needed", only a couple shows were marked "keep until I delete" which is why the behavior was extra strange...furthermore, when it entered the "make room" screen, it wanted to delete a program that wasn't even recorded yet vs. something old already on the DVR...

I just got an Adelphia Moxi unit (Carlsbad, CA), and, as others have reported, the analog picture quality is dismal. Perhaps analog was more of an afterthought on the Moxi relative to digital, but the fact is that the most popular networks tend to be in the analog tiers, and the installer told me that analog picture quality was currently their biggest source of complaints.

Somebody else may already have investigated or speculated on this issue, and they can correct me if I’m wrong, but it appears to me that the Moxi unit is displaying a picture quality that is somewhat less than the medium quality settings (relatively high compression ratio) on ReplayTV or TiVo boxes – approximately 1.4 GB of hard drive space per hour of video (see below for more detail).

On top of the highly compressed nature of the Moxi signal, expanding it onto a big screen makes the compression artifacts (e.g., blockiness and lack of detail, particularly around moving objects) that much more obvious. Furthermore, those with HDTV will probably have their Moxi video output set to 1080i or 720p, and the Moxi currently horizontally stretches all analog/standard definition pictures to fill the screen. This further zooms (and distorts) the already poor picture. There is a multi-step work-around for the distortion problem, but all of these factors converge to make for a very poor analog viewing experience.

I have read here that the picture quality problem may be addressed in a version 3.2 software update potentially coming in March. I assume the fix involves getting rid of the stretching and/or improving the compression. I doubt that eliminating the stretching alone will help picture quality very much. Hopefully, the compression will also be improved. However, since the hardware isn’t changing, I assume that any compression improvements will also involve using more space on the hard drive.

Questions:

1. Am I right that at least part of the analog picture quality problem is due to high compression ratios on the Moxi?

2. Assuming #1 is correct, is the picture quality issue that is being addressed by the 3.2 update isolated to the stretching problem, or does it involve changes in the compression?

3. Assuming that compression will be improved, will additional hard drive space be required, reducing the analog recording capacity of the current Moxi units?

4. Will multiple recording qualities be offered (like ReplayTV and TiVo)? Perhaps a low quality setting will have to be retained to support the advertised 50 hours?

5. As a matter of interest, what is the actual storage space on the supposedly 80-GB stock hard drive? The service menu on my unit has numbers indicating about 74 GB total with only about 68 GB available with no recorded shows (see below).

6. As another matter of interest, on average, how many GB/hr are required for storage of SD digital and HD digital signals, and how do these compare to the current and future Moxi-compressed analog signals?

More detail:

"Jim's Moxi Tips" site gives a good overview of the analog picture quality problem in the comparison of Moxi to ReplayTV and TiVo:

http://g04.com/html/modules.php?name=News&file=article&sid=110

As I understand it, the digital signals (standard definition digital cable channels and all high definition channels) are compressed at the cable company, and the Moxi stores the entire compressed signal directly to the hard drive. This compressed signal is then decoded for live (actually a couple of seconds delayed) or later playback. This playback occurs without any change in picture quality from what you would see if you watched it live using a standard digital tuner. This direct storage of the “pre-compressed” digital signal is similar to a DirecTiVo.

In contrast, the analog signals must be compressed by the Moxi unit itself for storage on the hard drive. The Moxi probably uses "MPEG2" compression (or something similar), the technology used for DVDs, as well as ReplayTV and the regular (non-DirecTiVo) TiVo boxes.

However, picture quality after MPEG compression can vary widely. In fact, both ReplayTV and TiVo offer multiple record qualities. Not surprisingly, the higher the quality, the more hard drive space a show takes. The lower the quality, the more compression artifacts you get. My old ReplayTV unit has three picture quality choices. The highest quality setting uses about 3 GB of hard drive space per hour, the middle setting uses about 2 GB, and the lowest setting uses about 1 GB. For further comparison, I would say that high-quality DVDs use about 4 GB per hour, although they also probably benefit from superior compression technology that is not possible during on-the-fly compression of live TV signals.

The Moxi is reported to have an 80-GB hard drive. However, the "On Screen Diagnostics" menu (Menu-OK) -> Resource Diagnostics -> Disk Space Allocations -> Multimedia Disk Space -> File System Size reads "73,888,892". This suggests that there is under 74 GB total for shows. In addition, the "Available" space under the same menu fluctuates down to around 68 GB, even when no shows are recorded.

Given Moxi’s stated capacity of 50 hours of standard definition programming, this would translate to approximately 1.4 GB per hour. This corresponds to somewhere between the lowest and medium setting on my ReplayTV. I know there are a lot of variables here, including the existence of newer and higher quality hardware encoders, but I think this is a good rough approximation. This is also consistent with side-by-side comparison with my ReplayTV. The Moxi picture quality is definitely worse than my ReplayTV’s medium quality, which is already borderline on a big-screen TV.

Originally posted by belsokar
furthermore, when it entered the "make room" screen, it wanted to delete a program that wasn't even recorded yet vs. something old already on the DVR... Right, but you don't have to make room. It's just letting you know that things might get full. It's nothing to worry about, and it shouldn't prompt you to change priorities or delete existing material unless there's something you really want to make sure to save. Just select "make room", and if the Moxi needs to free up some space when the time comes (not when you first see that screen), it will.

Originally posted by Holothurian

4. Adelphia service. I've had more video down time in the two months since I've had the Moxi than 10 times the down time in the last two years! I realize that it is a new technology, but man! I've heard the "I'm resetting your box, wait 30 minutes to see if it comes up again" line so many times now I think I may go insane! I'm tired of trying to tune in an HD channel and seeing "If you don't subscribe to this channel you can add it by calling Customer Service" up on the screen even though I just watched that channel yesterday! Once in a blue moon I'll get a tech that seems to know his\her stuff and really goes the extra mile to help, but for the most part I get the Scooby-Doo "Huuuhhhh?" I thank my lucky stars that I bought a set with a built in HD tuner so I can hang my 2-dollar RS antenna out the window and pull in the channel I need. (Except for that one ESPN playoff game. GRRRR!) I could go on for a quite a bit about the Adelphia factor but it is better left for another thread.



Use that ATSC tuner and see if you can see some of the HD Channels without the Moxi. My Sony can. What I have found is when the Moxi puts up the "Blue Screen Of Death" on a channel I AM subscribing to, ie ABC-HD. I tune to the actual channel on the TVs tuner. AMAZINGLY it's NOT there! It just Adelphia being Adelphia. Now to cut them some slack, the other day KCET disappeared, so I checked the direct tune and it wasn't there either, then I checked OTA via my antenna and GUESS WHAT, it wasn't broadcasting! Score one for Adelphia! It wasn't their fault.

Originally posted by TXP3064W

Any ideas?

The Adelphia tech, if you can call him that, said he had never seen a menu overview which did not list a "HomeNET" IP address. Also at the bottom of menu it states ~ERROR~ next to the last software upd8. I tried to trigger a new soft. upd8 from the triggers page and it states that the trigger toggled the soft. up8, but it never says "completed upd8" or words to that affect. Any ideas, because Adelphia's crack staff has none. [/B]

This is part of an Adelphia's system bug, that is happening time ago, Moxiguy told me that they patched meantime the new release 3.2 will be ready.
Meanwhile, if you don't lost your TV Guide info, don't worry about that.

TRADE

Originally posted by splinke
1. Am I right that the analog picture quality problem is mainly due to low-quality compression by the Moxi?



If you select 480i output, the picture quality of SD is as good as any SD receiver (this problem also applies to digital SD). So Moxi receiver is ok, but the upconversion is poor. Compression for SD is not a problem.

It is a painful process to switch between different resolution. I don't understand why this change is not one of their highest priority. Moxi are lossing customer (either back to the old HD or satellite). I used the Moxi three months ago and returned back to the old HD box after one week because of complaint from my families who are mostly SD watchers. I switch back to Moxi this month because Moxiguy told us last year that 3.2 would be available by end of last year. The latest update is March now.

Ticker works well in WLA.
Any idea when VOD would be available in WLA? Do I have to pay extra for the "free" VOD?

Update: VOD is available already, it doesn't show up by itself like the ticker function. We have to call Adelphia to activiate the service for 4.95 a month.

Originally posted by joe221
Use that ATSC tuner and see if you can see some of the HD Channels without the Moxi. My Sony can. What I have found is when the Moxi puts up the "Blue Screen Of Death" on a channel I AM subscribing to, ie ABC-HD. I tune to the actual channel on the TVs tuner. AMAZINGLY it's NOT there! It just Adelphia being Adelphia. Now to cut them some slack, the other day KCET disappeared, so I checked the direct tune and it wasn't there either, then I checked OTA via my antenna and GUESS WHAT, it wasn't broadcasting! Score one for Adelphia! It wasn't their fault.

Thank you for this input. I am considering to switch to Directv becuase of the frequent drop out of HD channel. I shall wait for a while now.

Is their supposed to be a difference in picture quality for hdtv channels in changing the resolution setting from 480i to 1080i in the moxi unit? I really can't see it.

Originally posted by belsokar
Like other's behaviors, I had to delete multiple HD programs for one single HD program....furthermore, almost everything was marked as "keep until space needed", only a couple shows were marked "keep until I delete" which is why the behavior was extra strange...furthermore, when it entered the "make room" screen, it wanted to delete a program that wasn't even recorded yet vs. something old already on the DVR...

Sorry - I guess I misread your original post - it looked to me like you saidthat all but a couple were marked "keep until I delete"...

Originally posted by sweatynipples
Is their supposed to be a difference in picture quality for hdtv channels in changing the resolution setting from 480i to 1080i in the moxi unit? I really can't see it. If you have a high-definition set and are watching high-definition material, yes, there should be a considerable difference between 480i and 1080i.

should I set the moxi box for our 42HD plasma to 720p or 1080i? The material coming in 480i looked as if it was in HD already but I set it to 1080i and I guess there was a slight difference. I can't believe how clear discovery HD is.

It's great that Charter in St. Louis has finally added On-demand. However, the organization and GUI is terrible. How, for example, are you supposed to find anything?
The "search and record" option will not search the On-Demand & Pay-Per-View categories at all. The movie filter only shows the main level On-Demand offerings. You have to browse for the rest. As you do so, you have to get deeper and deeper into sub-menus. If you find anything of interest, but decide to continue searching - then want to return to your first choice, WHERE WAS THAT CHOICE? No book-marking, no search feature through these myriads of categories. Any thoughts or suggestions from anyone?
We need a filter to show me EVERYTHING or a search feature here as well!

johnstred,

I too am glad that STL has added OnDemand with the Moxi. And I do agree also that navigating through the VOD selections is pretty irritating. I suppose it would be less of a nuisance if there was the ability to search.

Moxiguy, do you happen to know if there will be any updates to this interface?

The Moxi recording scheduler works like a hotel reservation system. If the hotel is empty tonight, but three conventions try to book for tomorrow night, somebody is going to hear we have "we don't have a room for you."

When the message says that we "Need to make room" it's a prediction based on a worst-case scenario--that you don't delete anything manually before then. In an earlier version the message said we "may" need to make room. But people found that confusing. "May?" depending on what?

It looks like people find the current wording confusing too.

Here's a little more detail, for those who want it:

The scheduler is looking ahead based on how many shows have requested, their running times, and whether or not they are HD. When it tells you it needs to make room, what it means is that if it records every show you asked for and keeps all of them for two days (or longer, if you set the "keep until" option for a longer time) then it won't have room when your new show airs. When that time comes... (and not before) it will make room for your new show by dumping an older show.

When Moxi says it may have to delete a show that hasn't even recorded yet, that's because--according to the reservation system--it will need the space before the standard two-day reservation runs its course.

Of course, if you delete programs after you watch them, then Moxi will have plenty of room for your new show.

Good analogy, MoxiGuy.

MoxiGuy another suggestion how about making an internal version of this in the Moxi unit:

http://broadband.motorola.com/consumers/products/sbg900/

Originally posted by splinke
This compressed signal is then decoded for live (actually a couple of seconds delayed) or later playback. This playback occurs without any change in picture quality from what you would see if you watched it live using a standard digital tuner. This direct storage of the “pre-compressed” digital signal is similar to a DirecTiVo.

Actually I think it’s more like a 5-10 sec. delay-- unless I’m wired on too much caffeine.

I believe I notice a slight but definite increase in P/Q on my display (70” diagonal, 1080p native resolution) when viewing the same HD channels on my Moto 6200 stb(only live tv of course) compared to these same channels on the Moxi when I toggle between inputs.

Tell me MoxiGuy are my eyes deceiving me?
Is this possible or theoretically impossible ??
Or perhaps it is due to the fact that the 6200 is hooked up via DVI/HDMI compared to component hook-up on the Moxi?

Luckily, I have had no, nada, nunka problems with my Moxi from Day 1 – which I attribute to the fact that it was set up by two of the most experienced people from my local Adelphia center.

Craiger, we plan to offer wireless home networking. But we'll do it through an outboard wireless unit that plugs into USB. Anything we add to the box, raises the cost for everyone--and we're not yet at the point where everyone wants a wireless home network. And, even if we were, some folks who want it, will already have it.

Originally posted by TXP3064W
You have the most recent update available on the Adelphia network (3.0.114). When you have the most recent software, triggering a software update isn't going to do anything. The HomeNet ID isn't necessary until we turn on home networking. That is to say, there's no need for an internal home network ID because your Moxi box is not yet on your internal home network.

Originally posted by MoxiGuy
Craiger, we plan to offer wireless home networking. But we'll do it through an outboard wireless unit that plugs into USB. Anything we add to the box, raises the cost for everyone--and we're not yet at the point where everyone wants a wireless home network. And, even if we were, some folks who want it, will already have it.

MoxiGuy any news on when 3.2 will be deployed to Charter customers especially in St. Louis. Also when will the BMC 9022D be available to Charter customers in St. Louis? Have you decided if their will be a web browser on the Moxi? Or maybe just single web pages like IMDB.Com and maybe pages like CNN or Varitey.Com?

I'm on Charter in northern MI and the only thing I have is the ticker. I don't even have the games yet which they had on the receiver in the local office. I've heard about calling in and requesting something but is there any truth to this? A web-browser would totally make sense and they would be crazy not to have some type of wireless keyboard capability built in.

I would thank cable companie would like having a web browser and plug in keyboard with a built in mouse for the Moxi because they could add more high speed internet customers and have ads saying have high speed internet without needing a computer. :)

My current software version is 3.0.115LR-P.84369
Is this pretty updated for charter northern michigan or moxi in general? I have ticker but no games yet. The tech acted like VOD was coming pretty soon but he wasn't very helpfuly anyways. My Motorola has worked perfectly so far, no complaints here.

Originally posted by smjbj
gjlowe,
See cableric's post about software version 3.2. Moxi guy assured us that DVI would be enabled on 3.2. Well 3.2 is here and the DVI port still isn't enabled! 3.2 is not commercially deployed. It has been made available to cable operators for limited trials. If cableric has it, he might be working for a cable operator.

Activating DVI on Moxi requires two things. First, the underlying support for keys to enable it. This is part of 3.2. As I posted earlier, 3.2 is now in a final test and validation phase by an outside firm. Second, the keys themselves. The keys will be downloaded after 3.2 is commercially released.

Any word on having a native resolution pass thru for the HD channels?? I know I would rather have my TV up-convert or down-convert signals rather than the cable box. Also, it would be nice to have the signal be in it's native resolution and stay digital all the way to the TV.

Right now, since the Moxi does it's 720p output outside of what is considered standard (and therefore I can't get my TV to accept the 720p signal), for a 720p signal, it comes to the box as 720p digital, get's converted to 1080i analog (damn component!!) and then converted back to 720p digital by my TV. Don't get me wrong, it still looks great, but a digital out, i.e. DVI, with a variable output on resolution, that would leave the broadcast as is, would be the best solution by far for people with a fixed resolution TV, i.e. plasma, DLP, etc.

Will 3.2 allow me to record a specific time slot regardless of what show is on? Right now I want to record a show on a local cable leased access channel. The show is on in the middle of a four hour block. Moxi will only let me record the entire four hour block instead of just one hour in the middle of it. Does 3.2 provide me with this functionality?

this most likely has been discussed here but why do HDTV channels (that are not broadcasting in HD for a specific show) look so much better than the regular sd channels? I know that when you have the resolution output set to either 1080i or 720p the sd channels get upconverted which makes them look aweful but why does this not happen with the hd channels?

As far as the HD channels looking better. It is likely that while they are not true HD shows, they have been upconverted by the network and sent out to the cable company as 720p or 1080i. Then the box doesn't have to do the upconverting. It is likely that the hardware and software of the network is better than the stuff in the box.

the regular sd channels are completely distorted and full of so much fuzz it is unwatchable.

repost

I know that on Adelphia in my area (SoCal-Manhattan Beach) channels below 100 are actually still analog in the system, and just converted to digital to transmit to digital boxes....that's why they look so crappy. I was told an upgrade was to start in March.

Originally posted by zephyr_gt
Will 3.2 allow me to record a specific time slot regardless of what show is on? Not in 3.2. Manual recording is planned for a later release.

MoxiGuy,

I recently posted a message about analog picture quality (which I edited based on a few comments I got):

http://www.avsforum.com/avs-vb/showthread.php?postid=5125782#post5125782

In that post, I asked some questions to which you might have answers. Would you mind taking a crack at them (if you get a chance and are allowed to).

Thanks,
Steve

I have Charter Digital cable and today had my Motorola HDTV receiver replaced with a Moxi box. I too am very displeased with the analog channel quality, especially on my 60" Sony KDF-60XS955! My regular standalone Tivo looks quite a bit better.

I see that something may be addressed in the 3.2 software release. What's the current release? I have 3.0.something on my box. I have tried triggering a software update but it doesn't get anything newer. (It also shows ERROR where it should show the date of the last software update.)

The PVR functions on this box seem pretty nice, but I have noticed one annoyance (compared to Tivo). If I tell it to record a series and then change my mind, it looks like I can't just remove one entry on the list of things to record. I had to manually remove about a dozen entries on the "to record" screen. Am I missing something?

Originally posted by KC38
If you select 480i output, the picture quality of SD is as good as any SD receiver (this problem also applies to digital SD). So Moxi receiver is ok, but the upconversion is poor. Compression for SD is not a problem.
This is definitely not the case for me. If I switch to 480i, the picture quality might improve a tad, but it's still not nearly as clear/sharp as my standalone Tivo.

Originally posted by sweatynipples
Is their supposed to be a difference in picture quality for hdtv channels in changing the resolution setting from 480i to 1080i in the moxi unit? I really can't see it.
Oh yeah, definitely. 1080i looks much better. Note that not all HD programs are created equally, but most of the time it looks better than regular digital (and often MUCH better).

Well, I seem to now be having problems with VOD. 4 days ago, it went out, and I get an error code 0x22. After calling Charter and being told that it was everything from my box being set up wrong to me not getting an update since Jan. 20th (even though the downloads were still happening every other day, and my guide was also being updated), I was told that the DAC was down. So, it was a problem on their end, and it would be fix by the time I got home, which it was. I didn't have any problems.

Until today. I was watching Kill Bill Volume 2, and a window popped up saying that there was a signal problem and that I should try back later. When I did, I then started getting an error message 0x10. I call Charter, and talked to a nice lady who at first told me that the DAC was down again, and then, after putting me on hold, told me that she had talked with someone in the service department that said that the signal to my Moxi box was too high. So, now I have someone coming out tomorrow to lower the signal. But, when I had called 4 days ago, I was told that the signal was fine.

So my question is, if the signal is too high, why has the VOD been working most of the time? Once again, I have the feeling that These guys will come out here tomorrow morning and either tell me that there is no problem, that they need to change out the box, or there's nothing they can do. OR, they will adjust the signal, and then it will be too low, and I might start having the same problems I had back in October when I got this box.

For a company who says that they are on top of things and that customer service is Priority No. 1, I have a really hard time believing that.

J.R.1234,

I too am from the STL area and I too am having VOD problems on my Moxi. In fact I have tried to pull up random VOD selections for the last 4 days and I cannot get any VOD show to work at all. Typical Charter issues was my guess. So typical in my experience that I didn't even bother to call.

VOD as a concept is a neat technology - in reality in STL, it rarely ever seem to work for too long without something breaking. Too bad too....

Originally posted by abcward
J.R.1234,

I too am from the STL area and I too am having VOD problems on my Moxi. In fact I have tried to pull up random VOD selections for the last 4 days and I cannot get any VOD show to work at all. Typical Charter issues was my guess. So typical in my experience that I didn't even bother to call.

VOD as a concept is a neat technology - in reality in STL, it rarely ever seem to work for too long without something breaking. Too bad too....
What error codes do you keep getting? Because the girl today said at first that she did't know what those codes were, then she said that the two different codes meant the same thing.

There was a problem with VOD extractor on Digeo's end. Digeo is researching to what caused the error. The problem reportedly was fixed at 4:00pm when the VOD extractor was rebooted.

Mark

Is that why we now don't have VOD?

J.R.1234,

You have a PM.

Mark

Just an update, I have re-designed my site, I hope for the better, also have added a feature some of you might find useful.

Create a topic in the Feature Request forum, make sure the subject IS the feature request, then users can vote on all the feature requests thus placing them in a top 25 on the left sidebar through-out the site.

This is unchartered territory for me so I hope it works well...

www.moxifaq.com

ps... if my postings about my site here get to be to much, just let me know...

Thanks!

- Michael

Anybody have Moxi with Adelphia in Carlsbad (North San Diego)?

Looks like Adelphia got Fox HD (channel 706) working just in time for the Superbowl. The channel came online for me on Thursday before the big game.

Question now is: why is there *still* no guide info for this new channel. Was bummed when I realized that without guide info, it seems the Moxi can't record a show.

So far, I'm seeing quite a few features missing from Moxi (like manual record) that I've grown accustomed to with ReplayTV.

(frame advance, jump N minutes forward/backward/into show, grid based channel guide) Otherwise, don't get me wrong -- LOVING the HD DVR...

There is a setting somewhere in the menu where you can add or delete certain channels from the lineup. I had to go in and manually add Fox. Look for something under settings, maybe?? I can't remember. Anyway, I had the same thing for a while. I could turn to the channel and watch it, but I had no guide and couldn't record, until I added it to the lineup.

Originally posted by J.R.1234
What error codes do you keep getting? Because the girl today said at first that she did't know what those codes were, then she said that the two different codes meant the same thing.

The VOD worked the first day and then I received a 0x10 error code for about a week. I called Charter and the girl I talked to tried to send a signal to the box which did'nt work. A tech in the internet department sent a software update which did'nt work. Charter sent a service tech out and he did'nt have a clue. He said they would try replacing the outside cable line going to my house (?). I did disable a splitter and ran the main cable line back the moxi box and then ran the out cable back to my tv but still no VOD. Magically I checked this past Sunday and the VOD came back on with no error messages so I have no idea why it popped back on. I guess we're all searching for awnsers when moxi issues arise.

Originally posted by Geeze80
The VOD worked the first day and then I received a 0x10 error code for about a week. I called Charter and the girl I talked to tried to send a signal to the box which did'nt work. A tech in the internet department sent a software update which did'nt work. Charter sent a service tech out and he did'nt have a clue. He said they would try replacing the outside cable line going to my house (?). I did disable a splitter and ran the main cable line back the moxi box and then ran the out cable back to my tv but still no VOD. Magically I checked this past Sunday and the VOD came back on with no error messages so I have no idea why it popped back on. I guess we're all searching for awnsers when moxi issues arise.
See, That's where my dilemma comes in, because I don't want any Charter tech replacing anything if he doesn't know what he's doing. I don't want to have to start going through the problems I had when I first got the thing. But, both CSRs I talked were adamant that the high signal is what's causing the VOD to not work.

Has anyone actually ever accomplised anything useful using the triggers? Just curious.

Has anyone actually ever used the triggers to accomplish anything useful? If the box updates itself during the night does it automatically reboot and if it doesn't does the message to reboot stay on the screen until you do it yourself? just curious, Charter Northern Michigan

I ordered the VOD yesterday and I haven't gotten any new response (just go to the TV guide) when pushing the VOD key. Adelphia told me it might take 24 to 36 hours for the VOD to activate. Is it true?

Update: After 2 days, customer service told me VOD is not yet available for MOXI!! What a joke!

Originally posted by J.R.1234
See, That's where my dilemma comes in, because I don't want any Charter tech replacing anything if he doesn't know what he's doing. I don't want to have to start going through the problems I had when I first got the thing. But, both CSRs I talked were adamant that the high signal is what's causing the VOD to not work.

JR, The service tech did not exchange the moxi box but seemed more interested on our outside cable line so who knows. The moxi VOD feature at this point seems to be functional. This is the second moxi box for me so hopefully it'll stay bug free. I assume the signal problem that people have enncountered has to fixed on Charters end to keep the VOD functional.

Originally posted by Geeze80
JR, The service tech did not exchange the moxi box but seemed more interested on our outside cable line so who knows. The moxi VOD feature at this point seems to be functional. This is the second moxi box for me so hopefully it'll stay bug free. I assume the signal problem that people have encountered has to fixed on Charters end to keep the VOD functional.
When they first activated it, it worked fine. Then after a week, problem. Within a day, it worked fine again. Then after four days, another problem. I just have a hard time thinking that a high signal is the problem, because if that's the case, the thing should not have worked from day one.

Originally posted by J.R.1234
When they first activated it, it worked fine. Then after a week, problem. Within a day, it worked fine again. Then after four days, another problem. I just have a hard time thinking that a high signal is the problem, because if that's the case, the thing should not have worked from day one.

I agree if it did work in the beginning like mine it would seem that would rule out a signal strenth/weakness issue. We're both dealing with Charter and it does seem that it's hard to get a straight awnser out of them on problems that come up with the moxi. We're all on the learning curve with this box. Hope your moxi problem can be cured.

Well, the service tech just left. All he could do was check the signal, because the four guys he talked to (one of which, from Nextel, seemed like he had a serious attitude because he had to do his job) didn't know what that 0x10 error code meant. While he was standing here, the VOD all of a sudden started working. But, as I told him, I know that sometime today or later, the thing will go down again, and nobody will have a clue as to what the problem is.

Just a head up. I'm in Anaheim, CA, Adelphia network. They were out Sat to fix a problem with channel 10. Could not directly enter 10. Would not go to the channel. Could go directly to 11 then down channel to 10 but could not go below 10 via channel down. Could go lower then 10 directly then up to 10. Tech finally got the folks back in the central office to look at their Moxi (took about an hour, not the sharpest group). They had same problem. Channel guide said "NO SERVICE". I finally pointed out to them that they probably had a problem with the channel. Software most likely see NO SERVICE and decides no need to go to the channel. Don't know if anyone else has had this experience but tech said he had 5 other calls about same issue.

Bud

Originally posted by imbudlyte
Could not directly enter 10.Bud,
Does this apply when you are in the Moxi Menu or when you are watching full screen TV or both?

imbudlyte said:

Could not directly enter 10. Would not go to the channel. Could go directly to 11 then down channel to 10 but could not go below 10 via channel down. Could go lower then 10 directly then up to 10.

Bud / MoxiGuy,

I'm in the Greenville/Spartanburg market and have exactly the same problem with channel 8. It's the PBS station which we don't watch alot but it annoys my wife who (tries) to tune to channel 8 for my son's Teletubbies. We also can only access it by tuning to channel 9 and then pressing down on the channel button. We can't just type channel 8 and we also can't tune into it through the Moxi program guide.

Odd. I am in the Greenville area as well and can tune right to channel 8 with no problem at all. Go figure.

Guess it must be a software issue in my Moxi unit and not a systemwide issue. Either way it's a little annoying, but we can work around it.

Originally posted by jaywatts
Has anyone actually ever accomplised anything useful using the triggers? Just curious. Not really. The typical desire is to trigger a software update, but the fact remains that unless your box has an update staged by the Cable provider, triggering will accomplish nothing. Maybe triggering a Guide update or similar might bring in newer guide data, but from my experience, the triggers really have no usefulness to most users.

MoxiGuy,

I'm strongly considering ditching DirecTV with Tivo to go *back* to Adelphia, but am curious about some things.

Two things:
1) Can this unit tune in OTA 8-VSB Digital TV signals, or is just limited to QAM? If so, can it record them?

2) I've heard lots of things about slow GUI - what are you using for that? From the tarball on your website, I see libSDL. From the horsepower you have in there (CPU + Graphics chip), it sounds like you must be using SDL in a pure software render mode, otherwise you wouldn't be having so many slow GUI issues. Do you guys have all the hardware acceleration features of the graphics subsystem running, either through IOCTLs to the framebuffer driver, or through a DirectFB underlayer for SDL? If not, need help? I took a 10MB GUI (GTK, dynamic library compile) that took 45 seconds to start and ran *very* slow (1fps) on an ARM9 @ 150 MHz down to 1MB (pure DirectFB, static compile with ucLibc) that only took 5 seconds to start and runs fast (20-30fps) along with ogg or aac playback, just by doing all the hardware acceleration (Epson S1D13506) and some smart image management in the 2MB of VRAM. If you don't have someone working on that sort of massaging of a GUI (instead of just using Glade or something to autogenerate code), then you'll never get the sort of performance you can with your hardware. More importantly, you'll still be trading performance / scheduling away from the encoding to support the GUI.

Thanks,
David
West Los Angeles

David,

You said:
I've heard lots of things about slow GUI - what are you using for that?
I know that you are looking for a more "technical" answer, so I'll let MoxiGuy field that part of it, but from a user's perspective, I have to say that the GUI is NOT slow. Yes, there are some known idiosyncracies, but by and large, it's quite quick--I only very rarely experience delays. In comparison, I find it to be faster than my ReplayTV 5040 box, but a bit slower than my ReplayTV model 2020. I do not own a TiVO, so I can't give you a comparison.

That said, we used DirecTV and ReplayTV (similar in concept to your setup) for 4-5 years and simply loved it. When we moved to South Carolina, we found that Charter's Cable package was cheaper than DirecTV's, and offered us more of the channels that we wanted. Problem was that Charter's DCT-2000 Digital Cable box had no serial control port, so I had to resort to using the silly IR Blaster to hook up my ReplayTV boxes. My ReplayTV model 2020 box works just fine, but it is HORRIBLE with the ReplayTV 5040 (and yes, I tried ALL the tweaks.)

Anyway, after trying Moxi, I simply won't look back. A DVR with integrated dual digital cable tuners and HD capabiltiy clinched the deal. I still use my ReplayTV boxes in other rooms, but for our "main" viewing, it's Moxi.

My suggestion to you is that you try Moxi. Just understand that Moxi is NOT a TiVo box, and it is definitely missing some significant features that TiVo and ReplayTV have such as "wish lists", "comprehensive" playback control, networkability (offloading shows to a PC), etc. The good news is that the dual tuners virtually eliminate most scheduling conflicts, its searching capabilities are excellent, and the overall experience works and works very well.

David,

Compared to my intergrated DirecTiVo box....the Moxi is definitely NOT slower.

I just recently went to Adelphia here in Manhattan Beach after almost 3 very happy years with DirecTV. The main reason for the switch was the cost of HD DirecTiVo. After having dual tuners with the DirecTiVo unit....dual tuners is a must have.

After a week with the Moxi, the only two wishes I have are native passthru of the video signal rather than everything converted to one format and DVI enabled. The use of expanded storage via the USB ports would be very nice as well.

Quick question: The DirecTiVo had a very easy one click way of switching between the two tuners(shows)...as well as being able to review what was in the buffer for each show. Is this something that can be done with the Moxi?

Originally posted by cschang
I just recently went to Adelphia here in Manhattan Beach after almost 3 very happy years with DirecTV. The main reason for the switch was the cost of HD DirecTiVo. After having dual tuners with the DirecTiVo unit....dual tuners is a must have.

I did the same thing. DirecTV for 4 years. I was Total Choice Plus w/ locals and the protection plan plus receivers. $80 per month. I switched to Charter because of the HD DVR and I could get 3mb internet, ALL the channels, and telephone service for $152. I save roughly $15 per month and get everything. I love VOD too.

Originally posted by cschang
Quick question: The DirecTiVo had a very easy one click way of switching between the two tuners(shows)...as well as being able to review what was in the buffer for each show. Is this something that can be done with the Moxi?

I agree with this. I used to watch 2 shows at once by using the buffers and the jump capabilities. Now, to accomplish this I have to hit record on the shows I want and watch them seperately.

There is one feature I would like to see. Since the box has an IP address of its' own, I would like to see a built in web server that allows for remote scheduling.

Rich

Originally posted by SileasResearch
1) Can this unit tune in OTA 8-VSB Digital TV signals, or is just limited to QAM? If so, can it record them?
There is no OTA tuner for digital TV in any cable box that I'm aware of--including the BMC 9012. Satellite receivers require it because (with some exceptions) local channels aren't carried on the bird.
2) I've heard lots of things about slow GUI The issues you hear about are not related to the way we do graphics. Graphics performance is very snappy. There are other causes for occasional hesitation in the U-I that have more to do with database access (these will speed up in 3.2 and even more in 4.0), and with Linux paging code in and out of memory. (There are things we're doing here as well in future releases).

Originally posted by MoxiGuy
There is no OTA tuner in any cable box that I'm aware of--including the BMC 9012.The Motorola DTC-5100 has an antenna input, but the more current models do not.

I got home today to find no sound coming from my Moxi (I use the digital optical connection). I verified all of the connections... changed channels...checked the audio output settings...even verified that I could see red light coming from the optical cable.

I reset the Moxi and sound was restored. Anyone else experience this before?

Also, does the ethernet jack do anything useful? (I'm on Charter.)

...already in the works...

Originally posted by Craiger01
MoxiGuy another suggestion how about making an internal version of this in the Moxi unit:

http://broadband.motorola.com/consumers/products/sbg900/

Has anyone here gotten a Moxi unit on Charter in or around Asheville NC? I have scheduled an installation in a couple of days and wonder what the experience has been like here.

I have had the Moxi in Asheville since early January. Installation was pretty good, although the guy showed up after the four hour "sit at home and wait for the cable guy" window had passed. Since I had to leave, he did not do the full list of checks before he left. I was missing some HD at the beginning, but that was all fixed with a quick phone call. In any case, I have had very little trouble with the unit since then.

Originally posted by cableric
...already in the works...

Are you sure MoxiGuy didn't think they would do this cost it would make the box cost more. If this is true how soon would this happen? I guess adding that wireless cable modem wouldn't be in the BMC 9022D? This what he said:

We plan to offer wireless home networking. But we'll do it through an outboard wireless unit that plugs into USB. Anything we add to the box, raises the cost for everyone--and we're not yet at the point where everyone wants a wireless home network. And, even if we were, some folks who want it, will already have it.

Unfortunately adelphia's "digital" cable reception in Yorba Linda, CA sucks hardcore. There was a tremendous amount of fuzz on every channel for every tv in our house plus the hdtv moxi unit for our plasma died 6 days after installation. They came back out to my fathers house two days ago and installed an amplifier and a new moxi unit. No luck, still bad reception. They said there wasn't much else they could do so now we are deciding if we should go back to Dish or switch to D*. My father told me that D* broadcasts ABC, NBC, CBS etc HDTV channels through their satellite instead of needing an antenna in Orange County. Is that true?

Can someone please tell me at approx. which page there was discussion about vertical noise waves and possible power supply causing the problem?

Anyone try using a learning remote with Moxi? I have a Sony RM-VL900 that has trouble learning the Moxi remote. Normally I am supposed to hold down the OEM remote button while the Sony remote learns it.

Unfortunately the Sony remote seems to have trouble detecting the IR repeat pattern, so when I use the Sony remote I sometimes get double/triple/etc clicks of the button.

I have tried relearning by NOT holding down the OEM button. It seemed to solve the multiclick problem, but now when I hold down the button on the Sony, it doesn't properly repeat.

Strange...

Originally posted by DavidHir
Can someone please tell me at approx. which page there was discussion about vertical noise waves and possible power supply causing the problem?

I am reading through the thread and came across a post on page 6.. about 5 posts down from the top. htaddict1513 was talking about noise on his projector that ended up being caused by a bad power cable. Not sure if that's what you're looking for.

Originally posted by drwtsn32
Anyone try using a learning remote with Moxi? I have a Sony RM-VL900 that has trouble learning the Moxi remote. Normally I am supposed to hold down the OEM remote button while the Sony remote learns it.

Unfortunately the Sony remote seems to have trouble detecting the IR repeat pattern, so when I use the Sony remote I sometimes get double/triple/etc clicks of the button.

I have tried relearning by NOT holding down the OEM button. It seemed to solve the multiclick problem, but now when I hold down the button on the Sony, it doesn't properly repeat.

Strange...

I have one of those remotes and had the same issue as you. However what you are doing wrong is when you 'hold down the OEM remote button'. Simply press the button ONCE, dont hold it down. You will see that the Sony blinks showing that it did receive the code and all will be well. It worked perfectly for me when I did this.

Originally posted by abcward
I have one of those remotes and had the same issue as you. However what you are doing wrong is when you 'hold down the OEM remote button'. Simply press the button ONCE, dont hold it down. You will see that the Sony blinks showing that it did receive the code and all will be well. It worked perfectly for me when I did this.
Normally with the VL-900 you are supposed to hold down the OEM remote button. This is so the VL-900 can properly detect how to repeat the IR signal (it's in the manual). It has always worked with other remotes... the Moxi is the first I've seen that confuses the VL-900 when you hold down the button.

I tried not holding down the button, just pressing once, but it still didn't seem to work quite right. Can you hold down one of the VL-900 buttons that learned a moxi signal and have it repeat correctly?

I just got a Harmony universal remote -- it's programmed via USB and connects to the internet to get updated profiles of devices.

Very cool and works seemlessly with the Moxi.

Scott

I use a Home Theater Master MX-700 and the Moxi codes are in their database.....works great!

Originally posted by KC38
I switch back to Moxi this month because Moxiguy told us last year that 3.2 would be available by end of last year. The latest update is March now.

I wouldn't hold your breath. I have been waiting patiently since OCTOBER for fixes like "native mode passthrough" which IMHO no software developer in their right mind should have released software until it addressed this issue. Anyone with an HD TV knows what I am talking about.

The wait contiunues.

When I originally told Adelphia that I wanted my old Motorola box back, they promised me that a patch would be out soon. I guess I didn't realize "soon" meant 6+months.

I'm betting we won't see anything until summertime.

My guess is that the "native mode passthrough" is something that will be difficult to implement because the video window that is displayed when using the menu.

When the menu system is up....what mode will it be in? For example, if it is 480p and you are watching an HD channel, it will need to be converted inorder to display within the menu system.

I dont remember MoxiGuy ever promising 3.2 by year's end...

BendBroadband in Bend, OR just sent out 3.2 day before yesterday.

cableric

Originally posted by cableric
BendBroadband in Bend, OR just sent out 3.2 day before yesterday.

cableric

That is VERY interesting. Could you summarize the changes?

I wonder if this means 3.2 is comming this month or in March for Charter cable in St. Louis? 3.2 has native passthrough and that's supposed improve the picture quality on the analog channels?

For STL customers, I got this in my email from one of the Charter guys. I had emailed a guy about DVI, 3.2, and USB ports being enabled. He bumped it up until he got someone who knew something and then forwarded their responses to me. Here's what they said.

"DVI ports will be enabled with the release of 3.2 due end of March.

No timeframe on USB. On a good note, the next version of Moxi (due this
summer) has twice the storage space as the 9012."

And...

"The 9022 (next generation of moxi) is being tested in the Great Lakes now, so it should be tweaked and ready to go by this summer."

Thanks for the info.

Hello,

I'm new to Moxi, just had it installed 3-4 days ago. I need to do some reshuffling of the electronics in my HT cabinet. Are there any implications to unplugging the Moxi box? Anything special I need to do after I power it back up?

Odd Moxi bug I encountered today:
On adding a Series recording, I got the usual conflicts note that asks you to Record New, Record Existing, or Cancel. With one little cavet... where is says, "The following shows conflict...:" there was NOTHING listed. And if I clicked, "Record New," I got stuck in an endless loop of this dialog! I got out by clicking "Record Existing"

Of course, I have no idea what I've agreed to there since like I said the list was empty. Wierd.

Originally posted by joeonsunset
Odd Moxi bug I encountered today:
On adding a Series recording, I got the usual conflicts note that asks you to Record New, Record Existing, or Cancel. With one little cavet... where is says, "The following shows conflict...:" there was NOTHING listed. And if I clicked, "Record New," I got stuck in an endless loop of this dialog! I got out by clicking "Record Existing"

Of course, I have no idea what I've agreed to there since like I said the list was empty. Wierd.

We noticed this too. It seems to only occur if you have set the show to keep until you delete. Set it to keep until space is needed and the problem goes away.

Well, my VOD went out again last night. It worked fine when I hit Trekkies 2 to play, then I got out of it. When I went back, I kept getting an 0x8 error code. I called Charter and they said the VOD was down.

Now this morning, I'm getting a 0x22 error code. Called Charter twice. Once I got hung up on, and the other, the girl told me that either I could bring the box in or they would have to set up ANOTHER trouble call, which won't be until FRIDAY. Neither one could tell me what those error codes meant.

This is getting ridiculous. This Vod goes out every forth day, and nobody in that office (and I have talked to SOME very nice people) can tell me what the problem is. But I will say one thing. They really need to train those people allot better, because most of them sound like they don't have a clue what is going on.

Just got the BMC9012 through Adelphia in Colorado Springs.

First, I want to thank MoxiGuy for his time & effort. Nice to have someone on the "inside" that listens to the user community!

I'm a former Directv/Tivo & current Tivo series 2 user. The former spoiled me with the dual tuner and integrated receiver. I dropped Directv for Adelphia's HD and purchased the stand-alone Tivo. Nice networking features, but the single tuner and "parasite" setup drove me crazy.

When Adelphia announced “DVR” availability here, I jumped on it. For an extra $5/month, I was eager to get back to a dual-tuner/integrated unit that could also handle HD. The install tech was clueless, but didn’t break anything :) He said they hadn’t been trained yet, so I walked him through some features that might prove useful (like changing video mode to 1080i and how to set up digital audio).

Anyway, my first impressions were similar to those of many of the forum: Analog PQ was horrible, HD quality is a bit lower (HD buffer I guess), need bigger HD, some sort of grid view (or at least a more useful Channels menu), etc.

Can’t wait for the 3.2 upgrade, so I won’t have to switch between 480i & 1080i hourly. Also looking forward to the smarter first-run/repeat logic. The jumpback feature (3.3?) will be nice too.

Couple of things for MoxiGuy:

1. I have all VOD shows listed, but get a 0x10 error when trying to view. Should I address this with customer service? Or is this a local equipment issue?
2. I’m running 3.0.114xxxx. My last software update is “error”. Does this mean there’s nothing to update? Or is this something Adelphia could remedy?
3. Please pass along a request to not block titles when Parental Lock is on. I remember seeing a post where you said it was so the kids couldn’t see what the parents are recording, but it’s annoying to have to turn the locks off to see what’s on, then turn them back on. IMHO, I don’t care if my kids see the title of a program, so long as they can’t watch it :)
4. Another request: please consider adding a “view upcoming” option to every recording options menu.

Thanks.

PS - Forgive me if this has already been discussed...I tried reading all 85 pages of posts first.

Originally posted by cableric
BendBroadband in Bend, OR just sent out 3.2 day before yesterday.

cableric

How did you know when the update arrived? Was there a message or did you have to restart?

Scott

Originally posted by RockyMountainD
[B]Just got the BMC9012 through Adelphia in Colorado Springs.

I'm a former Directv/Tivo & current Tivo series 2 user. The former spoiled me with the dual tuner and integrated receiver.

My Adelphia offers end this May, I was thinking go to Directv/Tivo, could you give me a feedback about that by private message.


Couple of things for MoxiGuy:

1. I have all VOD shows listed, but get a 0x10 error when trying to view. Should I address this with customer service? Or is this a local equipment issue?

Usually I would wait that MoxiGuy answer you but those questions were done before in the thread.

The VOD is not active yet with the MOXI by Adelphia, there's not any date or info about what is the status of this....



2. I’m running 3.0.114xxxx. My last software update is “error”. Does this mean there’s nothing to update? Or is this something Adelphia could remedy?


This message is only stetical problem, not worry about it, the next update will fix it. If you have the update version all is OK.



PS - Forgive me if this has already been discussed...I tried reading all 85 pages of posts first.
No problem, we are dealing with a long thread.

TRADE

My Adelphia offers end this May, I was thinking go to Directv/Tivo, could you give me a feedback about that by private message.

done.

Last night I recorded both the Grammys and Arrested Development. When I went to watch Arrested Development, I was asked if I want to keep or delete the episode. Seems I hadn't watched it yet, I said "Keep" I then went to try playing it again, and it again asked if I wanted to keep or delete. The box said it recorded a full 30 minutes of the show, but I can't access the material no matter what combination of buttons I push. Any suggestions? Anyone else experience this? It seems like I've had a lot of recording errors lately. The other day the machine recorded Law and Order for six hours and I could retrieve the program.

Charter in Onalaska WI. Box did an update and now I have a new Widescreen selection where I can tell it to do letterbox and other choices on HD channels. Also the games have changed and the Simon looking one is gone. I can now select to show the HD channels in letterbox instead of a squished image on my 4:3 analog set. Whoo!!

not sure if this 3.2 as the show selectioin bug is still there. I dont care, though as now I can watch the HD channels in WS.

Originally posted by rochers
How did you know when the update arrived? Was there a message or did you have to restart?

Scott

It updated overnight. I had to go into diagnostics to check.

rick

Originally posted by bumpsintodoors
Last night I recorded both the Grammys and Arrested Development. When I went to watch Arrested Development, I was asked if I want to keep or delete the episode. Seems I hadn't watched it yet, I said "Keep" I then went to try playing it again, and it again asked if I wanted to keep or delete. The box said it recorded a full 30 minutes of the show, but I can't access the material no matter what combination of buttons I push. Any suggestions? Anyone else experience this? It seems like I've had a lot of recording errors lately. The other day the machine recorded Law and Order for six hours and I could retrieve the program.

I'm seeing this issue as well. I have no explanation.

rick

Originally posted by splinke
That is VERY interesting. Could you summarize the changes?

New for 3.2

- Added Jukebox (9022)
- Provided full transport controls on progressive refresh channels
- Skip backward or forward 15 minutes with the skip and back buttons
- Simplified HD settings (HD passthrough mode)...finally!
- SeaChange VOD integration
- Datacast support
- Included PPV support for Moxi MP-12 (Scientific-Atlanta)
- Added new games: Blast It, Invasion Wave, Bijoux, and Tomato
- Included a DVD player in BMC9022D
- Provided Moxi tips
- DVI works with 3.2 but not automatically enabled in 3.2 (mine is not, still need HDCP keys)

rick

Originally posted by cableric
BendBroadband in Bend, OR just sent out 3.2 day before yesterday.

cableric

More interesting is that deploys live on a small cable company than in Charter or Adelphia. I hope that they have a better support team than the big ones.
Well I think that is time of have some screenshoots of the new 3.2

TRADE

Does anyone actually have a 9022?

Only the cable operators techies in testing and the Digeo employees in testing, nobody more.

TRADE

Originally posted by trade
More interesting is that deploys live on a small cable company than in Charter or Adelphia. I hope that they have a better support team than the big ones.
Well I think that is time of have some screenshoots of the new 3.2

TRADE

Pretty much looks the same...

rick

rick

cableric,

You have 3.2 ?? Where are you located?

Small, privately owned, system in Bend, OR.

www.bendbroadband.com

rick

Originally posted by trade
More interesting is that deploys live on a small cable company than in Charter or Adelphia.I'd actually expect one of the smaller cable companies to dash out of the gate with this first. Large companies typically move at a pretty glacial pace -- they put so many procedures in place that getting anything done takes an inordinate amount of time.

Originally posted by Adam Tyner
I'd actually expect one of the smaller cable companies to dash out of the gate with this first. Large companies typically move at a pretty glacial pace -- they put so many procedures in place that getting anything done takes an inordinate amount of time.

That pretty much sums it up. BendBroadband pretty much leads the pack when it comes to new technology deployment. Pretty cool to be on the beta tester list for this system. Back in the day they were the first system in the pacific NW to roll out cable modems. Before the DOCSIS standard they had rolled out a Motorola system that ROCKED...no caps. Sadly those days are gone but they continue to bring us the good stuff. I've heard from a friend that TNT HD, ESPN2 HD, & NBC Universal HD, may be right around the corner for us! Wahoooo!

rick

Originally posted by cableric
That pretty much sums it up. BendBroadband pretty much leads the pack when it comes to new technology deployment. Pretty cool to be on the beta tester list for this system. Back in the day they were the first system in the pacific NW to roll out cable modems. Before the DOCSIS standard they had rolled out a Motorola system that ROCKED...no caps. Sadly those days are gone but they continue to bring us the good stuff. I've heard from a friend that TNT HD, ESPN2 HD, & NBC Universal HD, may be right around the corner for us! Wahoooo!

rick

Oh, and customer service told me that the 9022D & MoxiMate solution is going to be available in March!

Cheers
rick

Originally posted by bumpsintodoors
Last night I recorded both the Grammys and Arrested Development. When I went to watch Arrested Development, I was asked if I want to keep or delete the episode. Seems I hadn't watched it yet, I said "Keep" I then went to try playing it again, and it again asked if I wanted to keep or delete. The box said it recorded a full 30 minutes of the show, but I can't access the material no matter what combination of buttons I push. Any suggestions? Anyone else experience this? It seems like I've had a lot of recording errors lately. The other day the machine recorded Law and Order for six hours and I could retrieve the program.

this exact thing has happened to me twice now....and only more recently...i'm pretty sure it happened while recording two HD programs at once...and for me, both times, I get the same situation where it listed that there was 30 minutes, or a full hour recorded, but then the second you pressed play, it was already at the end...

A third time, I got something similar, but a bit different behavior...my system froze up, and kept recording the same channel for about 5 hours...I finally rebooted the box, and it showed that I had over 5 hours recorded,...but really, it only had 20 minutes or so, at which point it showed the "keep, delete?" screen as if it were already at the end...in both cases, I've had my second moxi in another room recording the same programs, so it hasn't really been that big a deal, but its definitely a nuisance!

Originally posted by gjlowe
Does anyone actually have a 9022?

Someone does...

What does the Linksys Wireless Router on the top of 9022?
I saw the MoxiMate also, please if you have more shoots of them by our morbous curiosity.

TRADE

Originally posted by cableric
New for 3.2

- Added Jukebox (9022)
- Provided full transport controls on progressive refresh channels
- Skip backward or forward 15 minutes with the skip and back buttons
- Simplified HD settings (HD passthrough mode)...finally!
- SeaChange VOD integration
- Datacast support
- Included PPV support for Moxi MP-12 (Scientific-Atlanta)
- Added new games: Blast It, Invasion Wave, Bijoux, and Tomato
- Included a DVD player in BMC9022D
- Provided Moxi tips
- DVI works with 3.2 but not automatically enabled in 3.2 (mine is not, still need HDCP keys)

rick

Thanks for the valuable info, cableric! I hope when you were referring to the 15 minute jumps, you meant the "back" and "next" buttons rather than the "back" and "skip" buttons. I really would miss the 30-second "skip" button. Also, what does "full transport controls on progressive refresh channels" mean? Is it safe to say that you work for the local cable company?

Originally posted by splinke
Thanks for the valuable info, cableric! I hope when you were referring to the 15 minute jumps, you meant the "back" and "next" buttons rather than the "back" and "skip" buttons. I really would miss the 30-second "skip" button. Also, what does "full transport controls on progressive refresh channels" mean? Is it safe to say that you work for the local cable company?

Oops! You are correct.

Originally posted by splinke
Thanks for the valuable info, cableric! I hope when you were referring to the 15 minute jumps, you meant the "back" and "next" buttons rather than the "back" and "skip" buttons. I really would miss the 30-second "skip" button. Also, what does "full transport controls on progressive refresh channels" mean? Is it safe to say that you work for the local cable company?

Transport controls, FF, RW, ect. Progressive refress channels, i.e. 720p. Bug fix I suppose.

rick

When does Charter in St. Louis get 3.2? I think I read in here by March. Is Motorola going to deploy the BMC 9022D to Charter in St. Louis soon? Also will HDMI be available on the BMC 9022D or on another model? Thanks, Craig.

Craiger,

I do not have specifics, but my 'inside source' has told me that 3.2 should arrive in March, and the 9022 should be available sometime in the 2nd quarter. BTW, the 9022 will be $12.99 per month as compared to our current Moxi at $9.99.

Hope this helps.

Thanks for the info.

MoxiGuy,

I dont know if this question has been asked in the previous 80+ pages of posts, but I got a little light headed after the first 40 pages!

I have a high definition projector which works very well with the moxi box at 1080i. Most of the time I watch the unit through a non-HiDef TV, but sometimes would like to have both screens on simultaneously. (especially when routing composite to another room for example)

It is possible to have the component output or DVI supplying 1080i to the projector, while still having 480i from the composite or s-video?

TIA,

J.

Adelphia SoCal does not yet have VOD on Moxi. We expect it later this spring. Adelphia Colorado Springs has VOD--but some areas are not yet activated.

Joford: The BMC9022 can output only one resolution at a time. When the box is set for anything higher than 480i, the standard outputs (composite and S-video) go dark.

Does the BMC 9022D come with a Progressive Scan DVD player? Who makes the DVD Player for the 9022D is it Motorola or do they use another brand? Thanks, Craig.

So does the previous post imply that the DVD player in the 9012 is NOT a progressive scanning player????

I do not have a DVD player in my 9012.

Originally posted by doctorjj
So does the previous post imply that the DVD player in the 9012 is NOT a progressive scanning player???? I have no idea if it's progressive scan or not, but there's nothing in that post to indicate that. 480p can't be passed over composite or s-video.

Originally posted by gjlowe
I do not have a DVD player in my 9012.

I did say BMC 9022D not 9012. I know the 9012 doesn't come with a DVD Player. I know the 9022D comes with a DVD player, I was just curious if it came with a Progressive Scan DVD player. :)

Originally posted by Craiger01
I did say BMC 9022D not 9012.

I was responding to doctorjj, not you. He had asked if a previous post implied that 9012's DVD player was not progressive scan, so I just wanted to let him know that there IS no DVD player in that unit, well, at least there isn't in mine.

Originally posted by gjlowe
I was responding to doctorjj, not you. He had asked if a previous post implied that 9012's DVD player was not progressive scan, so I just wanted to let him know that there IS no DVD player in that unit, well, at least there isn't in mine.

Sorry I didn't know. You can reply with the persons original quote. :)

Originally posted by Craiger01
Does the BMC 9022D come with a Progressive Scan DVD player? Who makes the DVD Player for the 9022D is it Motorola or do they use another brand? Thanks, Craig.

I don't know the answer to either of these questions, but it you refer to my previous screenshot for 3.2, there is no selection for 480p output.

rick

Originally posted by cableric
I don't know the answer to either of these questions, but it you refer to my previous screenshot for 3.2, there is no selection for 480p output.

rick

I saw from that photo that it looks like a cover drops down and then the DVD tray pops out? Will they say when the BMC 9022 will be ready in that message area on the cable bill? Or should you call now and reserve one or will the CSR's now that the BMC 9022D will be available? Also any word on when Charter will go all digital in St. Louis?

Brainfart!!! For some reason I was thinking that the 9012 was the next gen unit. I now realize that the 9012 is actually what I have. :confused:

Any help would be appreciated here.

About 1 week after I started using my new Moxi, the menus became very slow, the recorded shows stopped and started every few seconds of video; then a message appeared:

"There is a problem with your media center that prevents it from operating properly"

I reset the system a few times.

Now all I can do is change channels and get this message at the bottom:

"Operating with Limited services"

I scheduled a technician to visit but I suspect he will replace the box.

Question:
I'd like to keep the recorded shows. Is there any way to transfer them to a new or different device?

Thanks in advance.

MoxiGuy, thanks for the prompt reply. Is this 'fixable' in firmware? or will it be available on alternate models? I'm sure I am not the only person who would find this functionality useful. Although I could be wrong! Thx, Jo.

Originally posted by sstaso
Any help would be appreciated here.

About 1 week after I started using my new Moxi, the menus became very slow, the recorded shows stopped and started every few seconds of video; then a message appeared:

"There is a problem with your media center that prevents it from operating properly"

I reset the system a few times.

Now all I can do is change channels and get this message at the bottom:

"Operating with Limited services"

I scheduled a technician to visit but I suspect he will replace the box.

Question:
I'd like to keep the recorded shows. Is there any way to transfer them to a new or different device?

Thanks in advance.

Nope...BTW how was the ventilation were the box was located?

Originally posted by joford
Is this 'fixable' in firmware? or will it be available on alternate models? I'm sure I am not the only person who would find this functionality useful. Although I could be wrong! Thx, Jo.


I think the Moxi Mate is Digeo's solution for multiple display devices.

Does the Moxi mate have a DVR built in? Or does it use the BMC 9022D's DVR?

Originally posted by Craiger01
I saw from that photo that it looks like a cover drops down and then the DVD tray pops out? Will they say when the BMC 9022 will be ready in that message area on the cable bill? Or should you call now and reserve one or will the CSR's now that the BMC 9022D will be available? Also any word on when Charter will go all digital in St. Louis?

Yeah, cover drops down...

Originally posted by Craiger01
Does the Moxi mate have a DVR built in? Or does it use the BMC 9022D's DVR?

The moxi mate uses the 9022's hard drive AND tuners.

rick

Originally posted by trade
What does the Linksys Wireless Router on the top of 9022?
I saw the MoxiMate also, please if you have more shoots of them by our morbous curiosity.

TRADE

Disregard the router...it was for...something else.

cablerick

Originally posted by cableric
Nope...BTW how was the ventilation were the box was located?

It's in a cabinet with other equipment.
A thermometer placed behind the unit reports 84 degrees F.
Ventilation: 4" on top. 12" behind. None on sides.

Originally posted by cableric
The moxi mate uses the 9022's hard drive AND tuners.

rick

Thanks again for the info.

where are we on adding additional hard drive space either through the USB2 or some other adapter?

Originally posted by MoxiGuy
Adelphia SoCal does not yet have VOD on Moxi. We expect it later this spring. Adelphia Colorado Springs has VOD--but some areas are not yet activated.

Thanks for the info MoxiGuy. I thought it strange that I had to scroll through tons of VOD listings in the Movie card, but couldn't actually watch them :)

Originally posted by Valuepac
where are we on adding additional hard drive space either through the USB2 or some other adapter?

I notice on Digeo's website there's now mention of a product called "Moxi Plus":

http://www.digeo.com/prodserv/hardware.jsp