Originally posted by Ayreon
I notice on Digeo's website there's now mention of a product called "Moxi Plus":

http://www.digeo.com/prodserv/hardware.jsp

Looks like you can't just add an external USB drive - gotta buy their special device with all the card slots. I wonder what the cost of this would be (or can it be leased like the 9012)?

BUGS- I did a search and didn't find anything so...

Moxi has been in Reno a month and I just got it last week.

1. TCM (Turner Classic Movies) is an enhanced basic channel (which I have) and it doesn't show up on the Moxi channel listings or Find and Record. If I punch in 75 on the remote it goes to it but the banner on the bottom says 945 (one of the music channels)

2. Several times I have used Find & Record to record a series and it records the wrong channel. For instance, I chose a series on HGTV and instead I got Star Trek on Spike. Same with a couple of movies.

I called Charter (presumably the call center in WA.) and they reset the box. Still no TCM.

Ever hear of this? Any suggestions?

Other than the fact I have to buy TV Guide now to get a grid schedule and Moxi/Charter is caving in to the advertisers (ie: 15 minute skip and slow fast forward) this service is enough to bring tears to the eye of an old cable guy.

I AM GETTING TNTHD on CHARTER IN ASHEVILLE RIGHT NOW!!! Ch. 774!!!!

It looks like a raw feed as well...no commercials!!!

First problem arose tonight when Moxi failed to record The O.C. on Fox HD.
No warning or message...just didn't record it. It has done fine the past two weeks.

I am using Adelphia in West Los Angeles. Anyone else have this problem?

Thanks Cableric for info on BendCable MOXI 3.2. I live in Bend , have had MOXI for over a month, dealt with them on the poor quality analog and have to say they have been interested and concerned. I didn't even know we had the 3.2 but just checked. Do I have to change any new settings (I have HDTV) on the video--I do get 1080i? Is there Video On Demand? I agree that a small market privately owned cable company is the best!!!! And we have the only skiing in the NorthWest!

Audio Problem

I have been through most of this forum and have not seen this problem from anybody, but have seen it on other sites. I am using the composite Left-Right audio outputs on the Moxi box and whether I hook it up to my TV or receiver there is a distinct crackling that I have isolated to the left composite output on the Moxi box.

In a couple of forums though on hdtvoice.com people have had the same problem and a new box did not fix it. I called Charter and they said they could swap out the box or that a software push might fix it. The software push did not fix it. I am seriously considering swapping out the box, but don’t want to lose the show I have on my DVR currently if swapping it out won’t fix it. Has anybody had this problem or specifically does the incredibly informative MoxiGuy have any suggestions?

Has anyone been able to hook up a vcr to their Moxi? It so, how did you do it?

Originally posted by ScottInMaryville
Has anyone been able to hook up a vcr to their Moxi? It so, how did you do it?

If you're already using your RCA cables for your video/audio to the TV you're going to have to split them.

rick

I have my VCR hooked up. But it's not directly hooked to Moxi.

more specifically, I have:

DVD
|
|
v
Moxi ------> Receiver <====> VCR
|
|
v
TV

The receiver I have is a Yamaha home theatre receiver. I run all my audio and video to it and have a video out to my TV. I also have A/V out to my VCR. So any device can be recorded by the VCR. It works quite well. This also means switching between the various input devices is trivial. I only have to change the receiver mode and both the audio & video are automatically switched to the proper mode.

Originally posted by kzam
Thanks Cableric for info on BendCable MOXI 3.2. I live in Bend , have had MOXI for over a month, dealt with them on the poor quality analog and have to say they have been interested and concerned. I didn't even know we had the 3.2 but just checked. Do I have to change any new settings (I have HDTV) on the video--I do get 1080i? Is there Video On Demand? I agree that a small market privately owned cable company is the best!!!! And we have the only skiing in the NorthWest!

You will have to adjust your settings. Go to Settings>HDTV set-Up and check all the formats that your television will accept. BendBroadband is working on VOD integration as we speak. I hear Moxi Mates will be available in the next two weeks or so.

Yeah, BendBroadband is awesome, a buddy of mine tells me that they are going to be introducing some cool stuff in '05. I'd like to see the Moxi Plus or maybe some HD-VOD.

rick

MoxiGuy,

This may have already been discussed, but I don't have enough time to read through 80+ pages (maybe Moxi should get it's own forum). The previous boxes I had, both HD and regular, had the capability of allowing me to set "reminders" for shows that were coming up. While I realize that's not as necessary when you have the ability to record the program of which you want to be remined, it would still be nice, 'cause sometimes I run out of space.

If you have the ability to suggest upgrades to the Moxi boxes, this is one I would definitely recommend... I kind of miss it.

Thanks,

Wipster

Originally posted by jokerswild
I have my VCR hooked up. But it's not directly hooked to Moxi.

more specifically, I have:

DVD
|
|
v
Moxi ------> Receiver <====> VCR
|
|
v
TV

The receiver I have is a Yamaha home theatre receiver. I run all my audio and video to it and have a video out to my TV. I also have A/V out to my VCR. So any device can be recorded by the VCR. It works quite well. This also means switching between the various input devices is trivial. I only have to change the receiver mode and both the audio & video are automatically switched to the proper mode.

Jokerswild,

I take it your A/V receiver has Component or DVI inputs, or are you hooking up to the receiver with S-video or composite and sending the HD feeds to the TV? I used to have (and still do) have my TV outputs hooked up to my Receiver, then to the VCR (as one input), but it hasn't worked since I've connected to the TV using component cables. I'm going to experiment using the S-video feed to a different input on the TV, but I'm quickly running out of inputs.

Thanks,

Wipster

My receiver (Yamaha HTR 5560) has the following inputs:

Composite Inputs -- 4 Back / 1 Front
S-Video Inputs ---- 4 Back / 1 Front
Component Inputs -- 2 Back

In my case, I do not have an HD TV -- so I'm using the composite output to the TV and all composite inputs to the receiver. This is an older model. New models offer video upconversion so you can use multiple input types with a single output to the TV.

The whole advantage of this setup (ESPECIALLY if you can perform upconversion) is that you only use one connection to your TV (and therefore you don't run out of inputs either :) ) I never change video modes on my TV -- all video switching is done on the receiver. It greatly simplifies things.

How does Charter update the channel logos on the Moxi? I noticed that its still listed as Discovery Wings Channel and that has been The Military Channel for awhile. Also G4TechTV has just changed to G4 and it still says G4TechTV. I don't watch that channel anymore anyway since it was switched to all video games. I was just curious to see if they had changed the channel logo.

Craig,

Thanks for the heads up on the outdated logos. I'll look into getting them updated.

MoxiGuy

No Problem. So Digeo is the one that updates the logos, not Charter or any cable company? MoxiGuy is the DVD Player in the BMC 9022D Progressive Scan? Thanks.

Originally posted by wipster
While I realize that's not as necessary when you have the ability to record the program of which you want to be remined, it would still be nice, 'cause sometimes I run out of space.
It has been asked for before. We underestimated how valuable people find this feature. It's on our list for a future release.

Moxiguy I have seen the posts in here about people wanting a grid guide. I think having one would be good. My suggestion have the ability to switch between the Moxi menu and a grid guide. Also just wondering if you saw my question above about the BMC 9022D's DVD player having Progressive Scan? Thanks.

Craiger,

Give the guy a break, he doesn't sit here all day waiting for you to ask the same questions over and over....and over and over

Originally posted by wipster
MoxiGuy,

This may have already been discussed, but I don't have enough time to read through 80+ pages (maybe Moxi should get it's own forum).

///snip///

Thanks,

Wipster

Did someone say 'forum'???

MoxiFAQ (http://www.moxifaq.com)

:D

Originally posted by Craiger01
Moxiguy I have seen the posts in here about people wanting a grid guide. If you have seen those posts, then you probably have seen my answer. Which I have given more than once.

As for the DVD player, it will not be progressive scan.

MOXI Guy thank u so much for putting up with us.................We really appreciate the time you take to answer all of our ????'s, even when some of us ask the same ol' same ol'. I try to read all of the posts before asking my stupid question, but chances are you've already addressed it b4.

So again thank you 4 putting up with us.......................

Yea I too appreciate everything that MoxiGuy has provided to us Moxi users...especially since we are generally an impatient group!

Honestly in my experience I have never seen an employee of any company be so proactive in providing excellent customer service.

Print these posts out and give to your boss - he'll HAVE to get you that deserved raise!



Bruce

Originally posted by cableric
Someone does...

Rick,
Does the DVD player upconvert if you're using the DVI output?

Originally posted by MoxiGuy
If you have seen those posts, then you probably have seen my answer. Which I have given more than once.

As for the DVD player, it will not be progressive scan.

Sorry about I forgot about your responses. Moxiguy how come they didn't make it Progressive Scan? If you set the display output to 1080i on the Moxi and have it hooked up to an HDTV will the DVD player play at 1080i even though it isn't Progressive Scan?

Originally posted by Craiger01
If you set the display output to 1080i on the Moxi and have it hooked up to an HDTV will the DVD player play at 1080i even though it isn't Progressive Scan?
I hope not. DVDs are natively 480i. I hope the Moxi sends out that signal and lets your TV do the processing. Moxi's upconversion isn't that great.

Moxiguy,

I haven't heard about the 30 second vs 15 minutes skip discussion for a while. In the Adelhpia area, the 15 minutes feature was never deployed. The fastforward button is better and is adequate for skipping commercial. We really need the 15 minutes skip button to move around long records (a football game or movie). My Directv TIVO has this feature and nobody from the TIVO world has complaint. Talking about skipping commercial, TIVO has a feature to rewind a little when you stop fast forward/backward. Something to consider.

The Close Caption feature is meshed up in the HD channels. Some would have close caption some won't. Would it be fixed in 3.2?

Originally posted by drwtsn32
I hope not. DVDs are natively 480i. I hope the Moxi sends out that signal and lets your TV do the processing. Moxi's upconversion isn't that great.

I forgot about that that DVD's aren't 1080i. Progressive Scan DVD Players are 480p right? I wonder if the DVD Player in the BMC 9022D will upconvert DVD's to 480p?

Originally posted by Craiger01
I forgot about that that DVD's aren't 1080i. Progressive Scan DVD Players are 480p right? I wonder if the DVD Player in the BMC 9022D will upconvert DVD's to 480p?
Again, I hope not.. or if it can, it hopefully can be disabled. Some TVs do a better job at upconverting than a progressive scan DVD player.

I tried quite a few DVD. I found that 480i is better than 480p for my DLP TV because my TV up-conversion scalar is better than most DVD. 480i is also better than 480p for MOXI. After the super bowl, I watch SD more than 50% of the time, I simply set the MOXI output to 480i. Our local Adelphia tech manager told me that he uses 480P at home.

Cableric,

I hear that BendCable is going to broadcast all analog stations in digital (the head customer service guy told me when I went to their office and showed them the poor analog quality no matter what you set the video output to). Will that help the quality? I connect HDTV with the three cables.

Also, does the new 3.2 version do anything about really recording 'first run' and not recording every show ( ie. if you set CSI for first run only, you also get Spike....).

Any news on NBC HD? VOD is really close??

Go BendCable!!!!

Originally posted by kzam
Cableric,

I hear that BendCable is going to broadcast all analog stations in digital

Will they still broadcast them in analog? I would be bummed if I needed a box at every TV here.

The BMC 9022 will ship with 3.2 software. If you have 480i and 1080i both checked off, then the DVD will output at 480i and native 1080i broadcasts and DVR recordings will output at 1080i. If you only check 1080i, then Moxi will upconvert everything. It will be your choice.

Originally posted by MoxiGuy
The BMC 9022 will ship with 3.2 software. If you have 480i and 1080i both checked off, then the DVD will output at 480i and native 1080i broadcasts and DVR recordings will output at 1080i. If you only check 1080i, then Moxi will upconvert everything. It will be your choice.

So I think I got this, if you have the moxi set to 1080i the TV picture and whats recorded on the DVR and what played on the DVD player will be shown in 1080i? Same with setting it to 480i or 480p? If you have have the BMC 9022D set to 1080i all the time for an HDTV will people on analog channels look streched and fat? Could you fix that with the widescreen mode setting? Thanks.

Craig,

the issue you describe is in 3.0 software.

You'll be happy to learn that in 3.2, stretch-o-rama is gone. If your source was 4:3, even if you upscale it to 1080i, we'll preserve the original aspect ratio. It happens automatically. (If you have other preferences, you can use the features of your TV to set them); But even better is to check off multiple resolutions (if your TV can handle them).

Great!! I hope Adelphia in SoCal gets 3.2 soon!

Originally posted by MoxiGuy
Craig,

the issue you describe is in 3.0 software.

You'll be happy to learn that in 3.2, stretch-o-rama is gone. If your source was 4:3, even if you upscale it to 1080i, we'll preserve the original aspect ratio. It happens automatically. (If you have other preferences, you can use the features of your TV to set them); But even better is to check off multiple resolutions (if your TV can handle them).

Cool thanks for the info. The 3.2 update is going to be great.

I was recording the Sat Night Live special last night while watching a movie on another channel. After 1 hr and 7 minutes it stopped recording the SNL program. I tried to restart the recording and no matter what I tried it would not start recording. I could record other programs on other channels but not the SNL show. Very strange and frustrating.

Jim

I'm gonna start writing and pestering charter as much as I can to figure out when we're getting 3.2 in northern michigan. Hopefully soon! Hey guys is it possible to request the games and get them? I've seen them on the box in the local office. All I have is the useless ticker.

Originally posted by kzam
Cableric,

I hear that BendCable is going to broadcast all analog stations in digital (the head customer service guy told me when I went to their office and showed them the poor analog quality no matter what you set the video output to). Will that help the quality? I connect HDTV with the three cables.

Also, does the new 3.2 version do anything about really recording 'first run' and not recording every show ( ie. if you set CSI for first run only, you also get Spike....).

Any news on NBC HD? VOD is really close??

Go BendCable!!!!

They say digital simulcast is supposed to be done in Q2, a guy at Martin's said that BendBroadband did a demo on their showroom floor a few weeks back and the difference was impressive! (Yes they will be running both digital AND analog for the foreseeable future)

"First Run" is only as good as the metadata that feeds it. In this case it is Tribune as opposed to TV Guide. I've found that in some cases Tribune does not include enough information for the Moxi box to make an informed "decision".

NBC HD? Word is that KTVZ still wants BendBroadband to pay them for the right to carry.

Customer care says that VOD is being worked on this week, testing next week, and launches....???

Hello all!

I have finally recovered from some esophageal surgery (http://g04.com/html/modules.php?name=News&file=article&sid=119), and have been lurking this thread while recovering, but not being too active. Needless to say, with the forthcoming v3.2 release, and VOD on the horizon in the Anderson, SC area, all things Moxi are looking up!

FYI, I'm back to updating my MoxiTips.com (http://moxitips.com) site with some new tips, so you can look forward to some new ones over the next few days. In addition, I have created a "Moxi Tips - The Complete Collection" (http://g04.com/misc/MoxiTipsComplete.html) page where I organized all of my Moxi Tips on one web page. It spans some 18 printed pages, so hopefully, you'll find something useful there. The Tips are still individually available at the usual place, MoxiTips.com (http://moxitips.com).

Anyway, it's great to be feeling better and back in the Moxi community! Can't wait for the forthcoming changes!!!!!!

MoxiGuy,

Does Digeo have any plans to provide a setup option to let us alternately display the channel number instead to the time on the LED display on the Moxi box?

Related to that, does digeo have plans to provide a setup option to let us dim the LED display on the Moxi box?

Two low-priority requests, but useful none-the-less...

Jbarr--- I just read your commentary on your site about your situation. This may be applicable to my wife, even though she does not have symptoms that are as devastating as yours. Thanks for posting that information, and I am glad you are doing better! Keep up the good work on your site as well!

first, welcome back jbarr, good to have you back.

Second, last Wednesday night I got my VOD. I watched one thing on it last Thursday night, and it ran fine with a little choppy video about half way through. So keep checking the VOD

Still calling Charter about my channels being mixed up. The girl in Vancouver and I think it might be because there are two Charter systems here and they think I am programmed on the wrong one.

So I called after the last reprogramming (which made it worse) and a guy says that they are in our neighborhood working on a problem and in the next sentence says the west coast internet feed has changed and Digeo is reprogramming!!?? So he says it will be fixed this afternoon. Can't wait to call back later and see what they say.

MoxiGuy you said if you have the BMC 9022D set at 1080i it will display TV, shows recorded with the DVR and DVD's in 1080i? Or if you had set at 480i or 480p it will do the same thing at those settings? If this is right are DVD's better displayed at 1080i or 480p? I think some in here said DVD movies are recorded in 480p? I forgot, I think you said native pass-thru was included with 3.2 and that makes the Moxi have the analog PQ as Motorola's other boxes like their DCT 5100? Thanks, Craig.

Jim,

Welcome back. I missed your voice in these forums. Your enhancement requests are good ideas. (They're already on our list.) I can't say they've made it into "plans" yet. But they are in consideration.

I would also like to add another request for displaying the channel instead of the time (I believe I've mentioned it before -- probably on about page 2 of this thread!) it would be VERY handy to know what channel I'm watching - and whether or not it's prerecorded. that's one feature I really miss from my previous digital box. I never know what channel I'm watching.

If I'm watching "live" TV I would like to see the channel I am watching. If it is a prerecorded show, I would like to see DVR shown (or, even better, DVRxxx where xxx is the channel that was recorded.) Currently that info is shown at the top of the screen when you enter the menu, so it's already collected -- it's just a matter or outputting it to the LED on the unit.

Yeah, I know. when it comes to software, "it's just a matter of..." means it sounds easy to do to the user, but is actually COMPLETELY incompatible with the current code without a total rewrite :)

I've read all 1800+ messages in this forum, and have only noted 2 references to noise coming out of the Moxi's audio stream.

I received my Moxi just before Christmas from Adelphia in Colorado Springs. As soon as the tech left I heard a static sound coming only from my front speakers. I had no static when I was using the Moto HD box from Adelphia. After 7-8hours with multiple techs on about 4 house visits, swapping out 3 Moxi's, the static is still there.

We've done extensive troubleshooting on all the other components of my AV sys, and we're pretty sure it's the Moxi. The Moxi output goes directly to an HK D1000 digital receiver. We've used both fiber and digital audio with no difference in the static.

The static goes away when Mute is engaged on the receiver. It does not increase or decrease with any change in volume on the receiver.

Adelphia is stumped, and told me several weeks ago that they were going to escalate it to the manufacturer.

MoxiGuy, any thoughts on this?

I'm tired of getting jacked on the endings of various programs I've taped, most recently the Daytona 500 & SuperBowl 39!!

Both of these events went over their allotted time and I missed the eventual outcomes.

One work-a-round I thought of after the fact was to tape the show that occupies the slot directly after the show I had set the MOXI to tape originally. I guess I'll do this for the "Academy Awards" because you know that 1 always goes over and usually the last award given out is for "Best Picture". Not usually a big fan of the AA shows, but this year's show should be a kick in the pants w/ Chris Rock hosting it.

Any other work-a-rounds would be appreciated...................

Peace.

Originally posted by TXP3064W
I'm tired of getting jacked on the endings of various programs I've taped, most recently the Daytona 500 & SuperBowl 39!!

Both of these events went over their allotted time and I missed the eventual outcomes.

One work-a-round I thought of after the fact was to tape the show that occupies the slot directly after the show I had set the MOXI to tape originally. I guess I'll do this for the "Academy Awards" because you know that 1 always goes over and usually the last award given out is for "Best Picture". Not usually a big fan of the AA shows, but this year's show should be a kick in the pants w/ Chris Rock hosting it.

Any other work-a-rounds would be appreciated...................

Peace.

Go to RECORDING OPTIONS and set the END TIME anywhere from 1 to 60 min. after the time the show is SCHEDULED to end....and save changes.

CR

TY very much 4 that info..............I didnt have 2 w8 very long 4 that response. I very much appreciate the guidance...............peace!

I forgot to mention that we tried to use RCAs for sound, and the static went away. However, I also lost the 5.1 sound.

So it seems to be in the digital stream.

Adelphia is still stumped, and as far as they've told me, there's been no help with their escalations.

Originally posted by Plug Guy
I forgot to mention that we tried to use RCAs for sound, and the static went away. However, I also lost the 5.1 sound.

So it seems to be in the digital stream.

Adelphia is still stumped, and as far as they've told me, there's been no help with their escalations.

What software version are you running?

Cableric, I'm not at home now, but it's the pre-3.2 release.

Originally posted by Plug Guy
Cableric, I'm not at home now, but it's the pre-3.2 release.

I saw a little bit of that in a 3.0.80 release I had for a short time, but it was really inconsistent. Not static ALL the time. Haven't had problems since 3.2.105.

cableric

On the Moxifaq forum, another Colorado Springs Adelphia user noted he has the same problem.

One additional piece of info: I did notice that if the Moxi was switching channels, then for that instant, the static went away.

Originally posted by Plug Guy
I received my Moxi just before Christmas from Adelphia in Colorado Springs. As soon as the tech left I heard a static sound coming only from my front speakers. I had no static when I was using the Moto HD box from Adelphia. After 7-8hours with multiple techs on about 4 house visits, swapping out 3 Moxi's, the static is still there.

I am getting static on the sub channel instead of the fronts (w/ the Moxi), very faint bit it's there. It's not frequency based or LFE based. Even when I map the LFE and move the xover to the Front speakers I don't get it (static is clearly not in frequency below the level that this speaker can reproduce so that is not the issue either). Volume knob seems to have no effect on the loudness of it, but mute kills it. I am using digital optical output (I can't remember if there is a coax on the unit, if so I have never tried it). I don't have this problem with any other device hooked up to the receiver. I also have a digital receiver, the Panasonic XR45.

I haven't called anyone to switch it out mainly b/c I just don't feel like dealing with the cable company, or having more IP etc issues once they put in the new box. My receiver xover sucks anyway (100hz) in this receiver so I am going to eventually use the xover built-into the sub which will solve the roll off issue and this issue at the same time.

You may want to try some other receivers (analogs & digital) just to help isolate the problems. I am guessing you tried that already though. If you have DPLII or Neo engaged try deactivating them. I noticed activating Neo during DD 5.1 output in a specific order of events can cause a ton of distortion (out of my system at least), which instantly disappers when switching to DP2. Good Luck!

My Moxi has a coax and a optical out. I've had no sound issues, yet.....

I had a sound issue tonight -- namely, no sound was coming out (using the coax output) on any of the channels I tried. Everything was fine after a reboot.

Originally posted by IfixitBIG
Second, last Wednesday night I got my VOD. I watched one thing on it last Thursday night, and it ran fine with a little choppy video about half way through. So keep checking the VOD Is this something that's gradually being rolled out to subscribers? I'm in Simpsonville too, and hitting the VOD button or punching in 999 directly both take me to current channel listing under the Moxi menu.

Originally posted by Adam Tyner
I had a sound issue tonight -- namely, no sound was coming out (using the coax output) on any of the channels I tried. Everything was fine after a reboot.
I've had this same problem...but only once the two weeks I've had my moxi. I was using the optical connection. Rebooting fixed it.

Update: So I called Charter back and they say they can't figure out why I get the Carson City channel listings even though I'm on the Reno system and they will have to send out a tech in two days. I asked how changing out the dvr would change the programming that is downloaded and he said he doesn't have a clue and it is "magic" to him.

I'm relating this in case someone from Moxi or Charter monitors this and might like to hear about something from the front lines.

Sorrry about the VOD button folks. Because of the lead times for getting hardware made up--and the fact that it's going to be around for a long time, we committed to putting the button label on the remote before we had software for VOD rolled out.

so for now... and for a few months more, that button will not live up to its label. It will take you to Channels, and pop you into the On Next menu. Later this year, the button will do as its label suggests.

Craig,

Here's my best advice for you: don't worry about how future Moxi systems will work. Wait until they are released. Let others go first. If they tell you they like them, then order them. Then try the various settings for yourself and see what works best for you. I don't know what purpose I'm serving in trying to answer your questions before the product comes out. Will it change anything?

MoxiGuy

Originally posted by cableric
Go to RECORDING OPTIONS and set the END TIME anywhere from 1 to 60 min. after the time the show is SCHEDULED to end....and save changes.
You can go up to 90 minutes late with this setting. Heed CRs advice to save the changes.

Originally posted by KC38
I haven't heard about the 30 second vs 15 minutes skip discussion for a while.... Talking about skipping commercial, TIVO has a feature to rewind a little when you stop fast forward/backward. Something to consider.3.2 has both features you asked about. Skip forwards and back by 15 minutes. And compensation for reaction time when coming out of FF or Rew. Not sure about status of closed caption. Can you say more? All HD channels? Some?

BTW... while 3.2 makes its way through final testing phases, our development teams are continuing to work on issues in 3.0. We're working on many of the issues raised here--tuning troubles, audio dropouts, loss of guide data, On Demand. We've been pushing out fixes. Hope you're noticing some improvement.

Originally posted by MoxiGuy
3.2 has both features you asked about. Skip forwards and back by 15 minutes. And compensation for reaction time when coming out of FF or Rew. Not sure about status of closed caption. Can you say more? All HD channels? Some?

BTW... while 3.2 makes its way through final testing phases, our development teams are continuing to work on issues in 3.0. We're working on many of the issues raised here--tuning troubles, audio dropouts, loss of guide data, On Demand. We've been pushing out fixes. Hope you're noticing some improvement.

MOXI CC doesn't work for ABCHD, HBOHD, SHOWHD nor ESPNHD. It works for NBCHD, FOXHD and NBCHD.

If I set the Video to 480I, my TV can show the CC for all channels. My TV won't show any CC for other resolution.

Originally posted by Plug Guy
On the Moxifaq forum, another Colorado Springs Adelphia user noted he has the same problem.

One additional piece of info: I did notice that if the Moxi was switching channels, then for that instant, the static went away.

Hi, I'm the other user on Adelphia in the Springs with a similar problem. Just for reference, my SW rev is 3.0.114LR-P.83637.

Unlike Plug Guy, my problem is also evident when bypassing my HT setup (i.e., using RCA analog direct to the TV has the same problem). It is very evident on movie channels and on certain HD broadcasts (where the audio level is very low - like on '24'). It is, however, present on all channels - it's just masked when the audio level is higher. It makes some broadcasts virtually unwatchable.

One additional note is that I get a strange periodic noise/hissing when I pause a recording - Could this be hard-drive related in the MOXI?

IfixitBIG and Adam,

I also live in Simpsonville and don't yet have VOD either. I've been checking regularly because it's sorely missed since I moved to Moxi. Wish they would roll it out to everyone (that and getting more locals on HD!).

Guess I'll jump in here. Moxi - Adelphia - Colorado Springs. I get the same static but only on the left channel. It is particularly noticeable when playing back recorded programs. It is worse on HD channels. It also goes into a pulsing static mode when you pause on playback.

The common thread here seems to be Adelphia in CS.

Re: HELP! Steady Static from Moxi[/B]

I am having the same audio problem in St. Louis. It is only on the left RCA audio output and it happens whether it is hooked up to my TV or my receiver. Also, it hisses when paused as was also mentioned above and appears worse for certain channels. My Charter help on the phone said that a software release might fix it, he pushed one to me, but it did not take care of it. Maybe in St. Louis we are not on this new 3.2 release that people keep talking about in here.

Generally Moxi has been a great thing for us though as I have 3 VCR's and there would be some Thursday nights before Moxi where all 3 VCR's were recording something at the same time.

Thanks to MoxiGuy for all of his help too.

I also had static on the left channel constantly even when paused. the only thing that made it go away was a reboot. I don't think it has come back since.

I got a pretty quick response from Charter concering 3.2 and the games. Kind of a bummer on the games and looks like we Charter customers will be waiting a little bit longer for 3.2. That kinda sucks! I am in northern Michigan and am not sure when what areas will get 3.2 but here is the original reply I received from Charter today:


Thank you for contacting us. We appreciate the opportunity to serve you.

At this time the 3.2 update that will open access to the DVI port is tentative
for April or May.

The games you saw at the Charter office were provide to us as a free trial
basis. Currently we are not offering this service because of the extra cost
involved.

If you have any additional questions, please call one of our friendly customer
service representatives toll free at:

Wisconsin, Illinois, or Minnesota -- 1-800-581-0081
Michigan -- 1-800-545-0994

We are available 24 hours a day, 7 days a week to assist you.

Thank you for choosing Charter Communications.

Billijean
Correspondence Coordinator
Charter Communications

Originally posted by MoxiGuy
Craig,

Here's my best advice for you: don't worry about how future Moxi systems will work. Wait until they are released. Let others go first. If they tell you they like them, then order them. Then try the various settings for yourself and see what works best for you. I don't know what purpose I'm serving in trying to answer your questions before the product comes out. Will it change anything?

MoxiGuy

MoxiGuy, your patience is a virtue. ;)

3.2 comes to STL at the end of March. At least that is what they are currently saying. As we all know, though, their stories change.

Originally posted by jaywatts
I got a pretty quick response from Charter concering 3.2 and the games.
You don't have games right now? I am on Charter (WA state) and am on 3.0... I have about a half-dozen games on my Moxi menu.

They said they are no longer deploying the games as of February 4th. So I guess if you got them before then you are fine. I don't know if they will magically disappear one day or what but the message above says it all.

i cant find the beginning of the "games" talk so i have to ask, what is it? we just got our moxi today and am looking at it from ALL angles of use

I just got my Moxi (Adelphia) service installed 3 days ago. I switched over from DirecTV because of a promotion which Adelphia offered me. I was completely shocked to see the quality of the Analog channels from this receiver. It brought me back to the days of the Rabbit-Ear antennas. I know this is a known issue. But my question is: Is this issue being looked at? And if so, when can I expect to see a fix? I can barely stand to watch my TV now, and so I am almost wondering if I should switch batch to DirecTV, even though I am saving close to $40 a month with Adelphia. Please let me know so I can plan appropriately. Thank you.


-- Ted

dyms77, if you switch your moxi to 480i, the analog stations will look a bit better. They won't be DirecTV quality until your cable company broadcasts them in digital though.

Moxi version 3.2 will automatically switch to 480i if that's the native resolution.

Originally posted by drwtsn32
dyms77, if you switch your moxi to 480i, the analog stations will look a bit better. They won't be DirecTV quality until your cable company broadcasts them in digital though.

Moxi version 3.2 will automatically switch to 480i if that's the native resolution.


What is really amazing to me is that Moxi has been out for a while(years) and only now is this being fixed. Well, actually it is still not fixed until 3.2 is released.

I'd have to agree that some of the fixes/bugs are pretty bad with the product. But I think many would agree that we would rather have the product now, than been forced to wait for them to have it 100% bug free. If you don't feel that way, then everyone always has the option to just take the device back to the Cable company. If I had paid for the moxi I would be disappointed. But since its just a rental fee that I could take back at any time. I am just happy to have it and would have loved to have it.

For me, it also depends on how often fixes are made available to the cable companies, and how often they are pushed out.

Originally posted by MOXI TimO
Guess I'll jump in here. Moxi - Adelphia - Colorado Springs. I get the same static but only on the left channel. It is particularly noticeable when playing back recorded programs. It is worse on HD channels. It also goes into a pulsing static mode when you pause on playback.

The common thread here seems to be Adelphia in CS.

The only static I've notice is during sporting events on local HD (very noticable while watching Super Bowl). Same issue with the old 5100. Only noticed via optical out to Onkyo receiver when station was broadcasting in 5.1.

Haven't noticed any static viewing other 5.1 broadcasts.

D

Originally posted by cbranson
I also had static on the left channel constantly even when paused. the only thing that made it go away was a reboot. I don't think it has come back since.

By reboot, do you mean to unplug the unit and plug it in again or pushing the reset button?

Thank You.

I tried the reboot (pressing the reset) and it gave me temporary relief. I tried again with no effect at all. I'm currenlty back to static in the left channel and sound drop during scene change on HD channels.

Originally posted by RocknWoll
By reboot, do you mean to unplug the unit and plug it in again or pushing the reset button?

I have done it both ways, If the unit is locked up all you can do it unplug it form the wall. Pressing and holding reset will also cause the unit to reboot.

I just got my 9012 delivered yesterday. I have to say that my feelings about it are lukewarm. I currently use a Replay5508 DVR and although it does not record HD, in my opinion it's ease of use and flexibility surpass the BMC.

I think the channel guide of the Replay is better. I would like to see a simple guide with times across the top and channels down the side. All this eye candy that the MOXI incorporates it really unecessary. I'm sure it's there to appeal to the masses that want things too look cool. I'm more interested in fuctionality. MOXI should have taken a page from Replay's design with that.

Being able to record using a more functional channel guide in my opinion just makes things easier to use. Scrolling through channel listings take too much time.

The advance recording options the Replay uses would also be nice to have. Say a show airs the same episode at the same time several times a week, the Replay allows you select what day you want so you don't conflict with another day. Something like this would be nice.

In this day of cheap high capacity hard drives why would something like the 9012 be made with a measly 80gig drive? Especially when you consider the fact that HD content takes more space to record? Why wouldn't this thing come with a 250GB or 300GB drive?

Can the 9012 be upgraded like the Replay? What would it take to prep a larger drive to put in it?

I've search this thread and I have found nothing that pertains to the ethernet port. No one has explained why it's even there. It's doesn't seem to serve any purpose at all other than something that's going to be used "in the future". But those postings were made almost a year ago. So isn't the future here?

So what is the ethernet port for? Not even the manual on the 9012 mentions it. It would be nice to offload shows to a network server since we have to deal with a miniscue 80GB drive.

So far the only plus on this unit is the fact that I can record HD even though it's just a few hours.

Anyone notice that when you scroll the guide info on the flip bar down, it seems to overshoot and jump back? This is really annoying. Scrolling up doesn't exhibit this problem.

BTW, I'm talking about the small 3-line guide that appears at the bottom of the screen when you change channels.

love the Moxie unit so far, but there are a few bugs that need to be ironed out. Most annoying thing that has happened in the two months I had it (Adelphia So Cal) was I went to watch something that had been recorded, but it wouldn't play it, just kept jumping to a screen that asked me if I would like to delete or keep the program. Play didn't work, resume didn't work, over and over it went straight to that screen asking whether I wanted to keep or delete it. This happened twice so far, and I was unable to watch those shows at all so I just deleted as I had no options. I have also had problems with sound not working when I change channels or watch something that is being recorded. If I change the channel up or down it seems to remedy the problem, so that's not a big deal. If I can find a way to work around the issue or problem I don't mind so much because I can see the potential in this Moxie thing, and generally like the product. But if it keeps me from watching I was counting on seeing because I know I recorded it, then it won't let me play, that is not cool.

Originally posted by jamesd3rd
I just got my 9012 delivered yesterday. I have to say that my feelings about it are lukewarm. I currently use a Replay5508 DVR and although it does not record HD, in my opinion it's ease of use and flexibility surpass the BMC.

I think the channel guide of the Replay is better. I would like to see a simple guide with times across the top and channels down the side. All this eye candy that the MOXI incorporates it really unecessary. I'm sure it's there to appeal to the masses that want things too look cool. I'm more interested in fuctionality. MOXI should have taken a page from Replay's design with that.

Being able to record using a more functional channel guide in my opinion just makes things easier to use. Scrolling through channel listings take too much time.

The advance recording options the Replay uses would also be nice to have. Say a show airs the same episode at the same time several times a week, the Replay allows you select what day you want so you don't conflict with another day. Something like this would be nice.

In this day of cheap high capacity hard drives why would something like the 9012 be made with a measly 80gig drive? Especially when you consider the fact that HD content takes more space to record? Why wouldn't this thing come with a 250GB or 300GB drive?

Can the 9012 be upgraded like the Replay? What would it take to prep a larger drive to put in it?

I've search this thread and I have found nothing that pertains to the ethernet port. No one has explained why it's even there. It's doesn't seem to serve any purpose at all other than something that's going to be used "in the future". But those postings were made almost a year ago. So isn't the future here?

So what is the ethernet port for? Not even the manual on the 9012 mentions it. It would be nice to offload shows to a network server since we have to deal with a miniscue 80GB drive.

So far the only plus on this unit is the fact that I can record HD even though it's just a few hours.

Ah someone from the, "it's not like my _______ so it sucks" crowd. Have fun going back to your Replay. I'll admit that when I first got my Moxi it was a different experience. NO GRID! OH NO! Once I figured out how to operate the box (which certainly didn't happen after ONE day) I felt that it was more efficient and user friendly than any other interface I'd used. IMO of course....

rick

rick

Yeah, I know what you mean... When I first started playing with Moxi, I was disappointed because I was sooooo used to Tivo! (I have been a Tivo user for at least 4 years.)

But... the Moxi does have some really good benefits, and I think they'll work the kinks out with future software upgrades (as Tivo did back in the day).

Right now I am using both the Tivo and Moxi. Once I get 3.2 on my Moxi, I may sell the Tivo. I still record analog SD on the tivo because it simply looks better.

Originally posted by drwtsn32
Yeah, I know what you mean... When I first started playing with Moxi, I was disappointed because I was sooooo used to Tivo! (I have been a Tivo user for at least 4 years.)

But... the Moxi does have some really good benefits, and I think they'll work the kinks out with future software upgrades (as Tivo did back in the day).

Right now I am using both the Tivo and Moxi. Once I get 3.2 on my Moxi, I may sell the Tivo. I still record analog SD on the tivo because it simply looks better.

Yeah, I'm loving 3.2 AND I hear they just successfully tested VOD yesterday in their cable offices. It's ALMOST HERE!

cableric... I have VOD here. It's pretty neat, but the quality isn't as good as regular digital channels. (I'm on Charter.) Glad to hear 3.2 is nice!

Originally posted by cableric
Ah someone from the, "it's not like my _______ so it sucks" crowd. Have fun going back to your Replay. I'll admit that when I first got my Moxi it was a different experience. NO GRID! OH NO! Once I figured out how to operate the box (which certainly didn't happen after ONE day) I felt that it was more efficient and user friendly than any other interface I'd used. IMO of course....

rick

rick

Good post... I have to agree, I may have posted some "blah" stuff when I first got the Moxi box but with everything perfection takes time...

I think once they get something different in the ways of the guide and fix the buffer problems, we will have one solid box...

Paying about 5$ more a month with no up front hardware costs for dual tuner, HDTV compatible, and future hardware upgrades swap outs at no cost to me is more then a bargain...

Apologies if this has been covered in this beast ...

I recorded a show and in the recorded shows list it showed up three times - two as finished one hour shows and one as still recording. I watched the show and deleted it which got rid of one of the three. The other two (including the one that says it's still recording) are still there and I can't get rid of them.

The one that says it's completed - when I try to play it, it does nothing and when I try to delete it, I get a message saying it is unable to delete this show because it has been changed or already deleted.
The one that says it's still recording - doesn't respond to anything (stop recording, play, etc.). I'm assuming it's not still recording or my other shows would have been deleted by now.

So far it's only this one show that I can't get off the list, but I would like to get rid of them off the list - especially if it were to happen again.

Reseting the box didn't work.

Any suggestions???

Cableric,

Since we are both on Bendcable, what's up with the exclamation point on recorded shows---they say 'keep until space needed' and I constantly prune the list so there is plenty of space. I thought the '!' was to say that they are going to be deleted soon.

Also, I am unsure if 3.2 was supposed to solve the analog picture problems--it didn't. Do we have to wait for the shows to be digitially broadcasted.

VOD soon--cool !!!

Appreciate your input and also important to keep the whiners in line. MOXI has been great!!!!

m1a3,

Reset didn't work as in the reset button or powering it down and on again?

If that doesn't work, it might be your box has a corrupted file or operating system on it, because of the "newness" of the boxes, I doubt your MSO would be any help... If there is a way to master reset it, I don't know, but maybe a new box is in order...

Be sure to let us know what you do, as far as things already covered, this is a bad thread to even worry about it, browsing or even searching through 90 pages is very very time consuming...

Feel free to post your findings on my site too, as it may provide answers to someone who is looking for a quick fix...

Good luck!

Originally posted by kzam
Also, I am unsure if 3.2 was supposed to solve the analog picture problems--it didn't.
I was under the impression that 3.2 "solves" the problem by simply switching to 480i when you are watching analog cable. In my case that does improve picture quality somewhat. Analog cable is never going to look as good as digital cable.

Originally posted by drwtsn32
Yeah, I know what you mean... When I first started playing with Moxi, I was disappointed because I was sooooo used to Tivo! (I have been a Tivo user for at least 4 years.)

But... the Moxi does have some really good benefits, and I think they'll work the kinks out with future software upgrades (as Tivo did back in the day).

Right now I am using both the Tivo and Moxi. Once I get 3.2 on my Moxi, I may sell the Tivo. I still record analog SD on the tivo because it simply looks better.

I'll be hanging on to my Replay for a while since I was able to get 3 years with no activation and another 3 years @ $.99/month. I now use it as a backup in the event two shows conflict on the Moxi. I know that the Moxi has dual tuners but since I'm using it as a channel selector as well I have to record one channel and stream the one I'm watching because I don't watch commericial programs live.

How do I find out what software revision is being used?

Is the ethernet port functional?

Is it possible to copy files to a PC from the Moxi?

Can I put in a larger hard drive? If so what do I need to do to prep the drive? Or would I have to use the Moxi Plus in order to get more capacity?

Originally posted by kzam
Cableric,

Since we are both on Bendcable, what's up with the exclamation point on recorded shows---they say 'keep until space needed' and I constantly prune the list so there is plenty of space. I thought the '!' was to say that they are going to be deleted soon.

Also, I am unsure if 3.2 was supposed to solve the analog picture problems--it didn't. Do we have to wait for the shows to be digitially broadcasted.

VOD soon--cool !!!

Appreciate your input and also important to keep the whiners in line. MOXI has been great!!!!

"!" means that the program will be deleted when space is needed, but to say that it will happen "soon" is totally dependend on how much recording you're doing.

The post above is correct, 3.2 HELPS analog PQ because it will run native. The only thing that will "FIX" analog is when the digital simulcast is up and running...of course then it won't be analog anymore.


cheers
bbeom

The post above is correct, 3.2 HELPS analog PQ because it will run native. The only thing that will "FIX" analog is when the digital simulcast is up and running...of course then it won't be analog anymore.

Reports here in St. Louis is that Charter is preparing to roll out their digital simulcast sometime soon. Sorry that I don't have any exact dates.

Originally posted by jamesd3rd


How do I find out what software revision is being used?

Is the ethernet port functional?

Is it possible to copy files to a PC from the Moxi?

Can I put in a larger hard drive? If so what do I need to do to prep the drive? Or would I have to use the Moxi Plus in order to get more capacity?

Hold down MENU and OK on the front panel. Arrow down to SOFTWARE. Probably something like 3.0.xxx.

Nope, not yet.

Nope, not yet.

Nope. Can't. MoxiPlus is not available at this time.

Sorry to rain on your parade but I can guarantee that there are going to be a WHOLE lot of changes between now and this time next year.

ciao
ricky

Originally posted by cableric
Hold down MENU and OK on the front panel. Arrow down to SOFTWARE. Probably something like 3.0.xxx.

Nope, not yet.

Nope, not yet.

Nope. Can't. MoxiPlus is not available at this time.

Sorry to rain on your parade but I can guarantee that there are going to be a WHOLE lot of changes between now and this time next year.

ciao
ricky

Well these changes you speak of cannot come too soon. I'm really baffled as to why an HD DVR would be made with a 80GB drive. I think that's the thing that annoys me the most.

It took me a while to figure out that when I was getting warnings about previously programmed shows not being recorded it was because I was running low on drive space and not because times conflicted. So I had to revise the recording options to "Delete When Space was Needed". This seems to eliminate that problem. I just have to make sure to watch the recorded show before it gets deleted.

Not to beat a dead horse but that's another nice thing about the Replay. It tells you exactly what show and the air time that has a conflict. As opposed to the Moxi, it tells you that a number of shows may not get recorded and you have to figure out if you want to "keep existing" or "keep new". It's not really intuitive.

Is there a way to record a series without recording every single instance of the show? For example, Monk airs on USA Fridays at 10:00PM. But USA also airs repeats and rebroadcasts on other days and other showtimes. Moxi doesn't seem to know the difference even if it is a repeat and I want to record 1st run episodes only. I'm pretty sure that information is somehow part of the program download and USA just doesn't include it. So Moxi thinks every episode is a 1st run.

So what I have to do is review "what's scheduled to be recorded" and delete the shows I don't want. I want to know if there is any way (in this scenario) to just record the 10:00 Friday showtimes and ignore all others?

Originally posted by dyms77
I just got my Moxi (Adelphia) service installed 3 days ago. I switched over from DirecTV because of a promotion which Adelphia offered me. I was completely shocked to see the quality of the Analog channels from this receiver. It brought me back to the days of the Rabbit-Ear antennas. I know this is a known issue. But my question is: Is this issue being looked at? And if so, when can I expect to see a fix? I can barely stand to watch my TV now, and so I am almost wondering if I should switch batch to DirecTV, even though I am saving close to $40 a month with Adelphia. Please let me know so I can plan appropriately. Thank you.


-- Ted

I just finished speaking with an Adelphia tech who was out working on my audio noise problem. He informed me that MOXI/Mot are aware of the problem, but have no intention of dealing with the poor analog PQ. According to him, the thinking is that we are too close to mandated HD for them to bother with it. Believe what you will...

BTW, my audio noise problem was fixed (the digital side) by re-booting after a SW push (same version). The analog is still horrible, but I don't really care since the digital is what I want anyway. I don't have any dropouts on scene changes or any other discernable problems. We'll see after a couple weeks of viewing...

CC Hockey,

This will come as news to the developers at both Moxi and Motorola who are working on the issue. We believe that some improvement is possible, but the nature of MPEG encoding ensures that we'll never have pristine picture quality when encoding video on the fly. Rest assured, we're not giving up on this. But understand there are limits to what is possible.

MoxiGuy

Note: I made a similar post to MoxiFAQ.com, but I'm not sure about the crossover in readership, so I am posting here, too.

In the past week, I noticed that several programs failed to record. I reset the Moxi a few times, and somebody at Adelphia supposedly sent some sort of reset signal, but these efforts did not solve the issue. During two calls to Adelphia, my signal levels were reported as very good. Adelphia is sending a tech out next week to look at it.

After some further analysis, I discovered that I can no longer record two channels simultaneously, nor can I even watch one channel while recording another. In either case, I get a message saying that the channel is not available. It is the same whether it is SD or HD.

In addition, even when a single show is scheduled to record, it appears that the unit HAS to be manually pre-tuned to the channel the show is on. Otherwise, the recording will not occur. Strangely, the red record light DOES come on, and the show appears in the "Recorded TV" list with the correct recording time and channel. However, when selected, it only gives the "Keep" or "Delete" options -- no option to play it. This has been reported by a number of other people in Moxi forums.

Based on these behaviors, my theory is that only the "first tuner" is working. The defective "second tuner" prevents you from watching or recording a second program when the first tuner is being used to record another program. In addition, even when only one show is scheduled to record, if the Moxi is currently tuned to another channel, the scheduled recording fails due to the defective second tuner, since the first tuner is already in use to buffer the current channel.

Since I am only one of several people reporting similar problems, this may be a systematic problem with the Moxi's. Based on scratches on the case, it is clear that my Moxi was previously used when I received it about a month ago, but it worked fine for the first several weeks. It has always been in a very well-ventilated area and never gets hot. It seems to work fine in every other way.

Early on in our development, we did a session of usability research where we invited users of various DVRs to try out other DVRs. We asked them what they liked and disliked, what confused them, etc. we also gave them an early version of the Moxi Menu to play with.

The results were pretty consistent: people preferred the U-I they were used to. DishPlayer folks preferred Dish to TiVo. TiVo users preferred TiVo to Dish. Of course, we were only able to observe early responses, so preferences may have shifted over time -- as seems to be the case with some folks on this forum.

As I've mentioned before we are paying very close attention to the feedback we get from this forum (and what we hear from cable operators regarding their customer calls).

As the BendBroadband subscribers know, and the rest of you will soon see, we addressed a bunch of issues in 3.2. A couple more biggies will hit in 4.0 and a bunch more in 4.1. (Craig, don't ask what.) We're all passionate about getting this right.

(Why did BendBroadband go early on 3.2? As a local, independent operator, they have a single consistent plant to serve. Testing new software on a single system is a lot easier, obviously, than testing on all the variations that are out there in the larger cable operators.)

Marking shows that may be deleted is an area of our user-interface we need to make better. There have been a number of posts about this, and it's apparent that we're confusing and alarming folks with the way we communicate this information.

Here's what's happening.

In general, the system will kick out an old show to make room for a new one. But some shows are protected from being kicked out.

The ! just means that the show is no longer protected.

With no icon, shows are protected for a limited time. (you can look at the date the protection runs out if you press the info button. You'll see a notice that says "expires:" and a date. The expiration date isn't when it will be deleted... It's just the date that the potection runs out.

With the green square box icon, they are protected until you delete them.

As cableric noted, shows with ! icons can linger for weeks.

We're at work on making this part of the interface less anxiety-provoking.

Originally posted by MoxiGuy
CC Hockey,

This will come as news to the developers at both Moxi and Motorola who are working on the issue. We believe that some improvement is possible, but the nature of MPEG encoding ensures that we'll never have pristine picture quality when encoding video on the fly. Rest assured, we're not giving up on this. But understand there are limits to what is possible.

MoxiGuy

Hi MoxiGuy,

I didn't intend to slam either Mox or Mot in my post. I was just relaying what I was told by an Adelphia employee. I am a long time hardware engineer with several years of CG and Video design experience, so I understand the challenges involved. I also know that better quality is possible (given the current state of the art), so it was distressing to hear that you had given up. Glad to hear that it's not the case.

Originally posted by jamesd3rd
Is there a way to record a series without recording every single instance of the show? We have a big improvement on this in 3.2. It still won't be perfect, but it will solve for Monk on USA, Battlestar Galactica on Sci-Fi, CSI on CBS, Simpsons and Malcom on Fox, and a bunch of others. (BTW: what I'm looking for now is a setting that will avoid getting any of the new episodes of Monk. I'm in the bring-back-Sharona camp.)

I want to thank MoxiGuy again for frequenting this thread. It seems to me these days that many manufacturers of consumer electronics have become these abstract entities that have no face/voice to them. Thus, they feel much less accessible, and therefore the consumer never really feels that his/her complaints, comments, requests are ever heard, much less considered. To have someone directly involved with development of this product listening to us is extremely gratifying. While I understand that not all requests and features can be (or even should be) implemented, at least they are considered! Thanks again MoxiGuy, and keep up the great work on this product!!!

Originally posted by MoxiGuy
As the BendBroadband subscribers know, and the rest of you will soon see, we addressed a bunch of issues in 3.2. A couple more biggies will hit in 4.0 and a bunch more in 4.1. (Craig, don't ask what.) We're all passionate about getting this right.



I'm not Craig. What's new in 4.1????

(ok, ok, I don't REALLY expect you to answer that... but you gotta admit, you DID leave yourself wide open there :) )

Originally posted by MoxiGuy
Early on in our development, we did a session of usability research where we invited users of various DVRs to try out other DVRs. We asked them what they liked and disliked, what confused them, etc. we also gave them an early version of the Moxi Menu to play with.

The results were pretty consistent: people preferred the U-I they were used to. DishPlayer folks preferred Dish to TiVo. TiVo users preferred TiVo to Dish. Of course, we were only able to observe early responses, so preferences may have shifted over time -- as seems to be the case with some folks on this forum.

As I've mentioned before we are paying very close attention to the feedback we get from this forum (and what we hear from cable operators regarding their customer calls).

As the BendBroadband subscribers know, and the rest of you will soon see, we addressed a bunch of issues in 3.2. A couple more biggies will hit in 4.0 and a bunch more in 4.1. (Craig, don't ask what.) We're all passionate about getting this right.

(Why did BendBroadband go early on 3.2? As a local, independent operator, they have a single consistent plant to serve. Testing new software on a single system is a lot easier, obviously, than testing on all the variations that are out there in the larger cable operators.)

Sorry, I wont ask another question in this thread again or post in this thread again.

Craig, I think he meant it as more of a joke....

Craig,
Deep apologies. That must have sounded much harsher than I meant it. Truth is, I love reading your posts. To have a customer who is so engaged with the development of our product is absolutely, unexpectedly wonderful. I meant it in a spirit of gentle humor, but it didn't come across that way. It's just that I'm coming to the conclusion that too much detailed information about stuff that's months out on the horizon isn't really helpful.
MoxiGuy

Originally posted by MoxiGuy
Craig,
Deep apologies. That must have sounded much harsher than I meant it. Truth is, I love reading your posts. To have a customer who is so engaged with the development of our product is absolutely, unexpectedly wonderful. I meant it in a spirit of gentle humor, but it didn't come across that way. It's just that I'm coming to the conclusion that too much detailed information about stuff that's months out on the horizon isn't really helpful.
MoxiGuy


I accept your apology. :) I still can't wait for the BMC 9022D to be released. :)

Originally posted by Craiger01
I accept your apology. :) I still can't wait for the BMC 9022D to be released. :)

It's looking like BendBroadband might be the first to release the 9022's. I got a call from Customer Care after I requested my name be put on a waiting list for the 9022 and Moxi Mate. They are looking at installs 2 weeks from now.

rick

MoxiGuy:

What is PC MediaLink?

Ricky

Originally posted by MoxiGuy
We have a big improvement on this in 3.2. It still won't be perfect, but it will solve for Monk on USA, Battlestar Galactica on Sci-Fi, CSI on CBS, Simpsons and Malcom on Fox, and a bunch of others. (BTW: what I'm looking for now is a setting that will avoid getting any of the new episodes of Monk. I'm in the bring-back-Sharona camp.)

I haven't checked to see what version is currently on my Moxi but all I know that issue with USA is still present. As a matter of fact, the same thing happens with the discovery channel and episodes of Monster Garage and American Chopper. I only wanted to record Monday espisodes and EVERY SINGLE episode showed up. So I spent the next 20 minutes or so cancelling the episodes I didn't want in addition to cancelling Monk episodes that appeared in the last day or two.

Actually I got so fed up with the thing I deleted the Monster Garage and American Chopper series and put them on my Replay because it gives me the ability to record shows on specific days. Plus if push came to shove I could create a maunal recording entry (a la VCR) with a specific day and time.

The Moxi user interface might be something I might be able to live with but the lack of flexibility in being able to record specific days, specific times or both is unacceptable. I would think that something like that would be so basic that it would have been onme of the first things incorporated.

But if what you say is true, maybe I just have an older version of software. Is there any way to force an update if it's older than 3.2?

3.2 is in the process of final testing and release. BendBroadband (in Bend, Oregon) is the first cable operator to make it available to their customers. I don't have specific release days for Adelphia or Charter.

MediaLink is a new application that will be available very late in the year. If you have Moxi Jukebox and Photos, and you set up Moxi on your home network, then MediaLink is a way to stream music and photos from your PC to Moxi. Moxi Photos and Jukebox without MediaLink will store the media files on the internal hard drive. But if you already have a large collection of mp3s and digital photos on you PC, you'd probably prefer to leave them where they are, and just access them through Moxi, rather than taking up space on the Moxi drive. What's cool about the way we're doing this is that we have a solution that doesn't require a home network and a PC--but takes full advantage if you have one.

As for when your local cable company releases Photos and Jukebox, I don't know yet.

Originally posted by MoxiGuy
MediaLink is a new application that will be available very late in the year. If you have Moxi Jukebox and Photos, and you set up Moxi on your home network, then MediaLink is a way to stream music and photos from your PC to Moxi. Moxi Photos and Jukebox without MediaLink will store the media files on the internal hard drive. But if you already have a large collection of mp3s and digital photos on you PC, you'd probably prefer to leave them where they are, and just access them through Moxi, rather than taking up space on the Moxi drive. What's cool about the way we're doing this is that we have a solution that doesn't require a home network and a PC--but takes full advantage if you have one.

As for when your local cable company releases Photos and Jukebox, I don't know yet.

Thank you for that very informative and insightful explanation.

Richard I. Calderama

Originally posted by cableric
It's looking like BendBroadband might be the first to release the 9022's. I got a call from Customer Care after I requested my name be put on a waiting list for the 9022 and Moxi Mate. They are looking at installs 2 weeks from now.

rick

Your lucky. I'll bet you can't wait for that. :) I hope Charter in St. Louis gets the BMC 9022D soon. I also hope Digeo adds HDMI to a future box.

Congratulations to Jim Barr. I've just learned that moxitips.com has been added to the PVR entry of wikipedia.

Originally posted by Craiger01
Your lucky. I'll bet you can't wait for that. :) I hope Charter in St. Louis gets the BMC 9022D soon. I also hope Digeo adds HDMI to a future box.
You could just use a DVI-to-HDMI cable. The only advantage HDMI has over DVI is that it includes digital audio. Just use a separate audio connection and you'll be fine.

The MediaLink is exactly what I have been waiting for!! Will it be bidirectional or one way? meaning, will we be able to offload the recorded programming to a PC for archiving?

You won't be able to offload recorded TV content to PC. Sorry.

The "Favorites" tab is not behaving as I would expect. I watch, say, channels 5, 7, 27, 41, and 107 frequently (daily), and occasionally watch the movie channels generally numbered 400 and higher.

The Favorites is currently only showing channels numbered 300 and higher. This behavior has been going on for several weeks of viewing the lower channels most frequently.

Am I misinterpreting the intention of the Favorites, or is something not working correctly? Not a big problem as rarely depend on this for channel surfing, but I thought you might want to report it.

Will MediaLink be Mac compatible?

MediaLink will not be Mac compatible at first release. But, as a Mac user, I'm thrilled to have you ask about this so I can report it in to the development team as more than my own personal wish. (BTW splinke, are you a current Moxi user? If so, who is your cable operator?)

MoxiGuy...is the lack of offloading recorded content due to pressure from the content providers, or a decision made by Moxi?

It's a combination of the two.

Originally posted by MoxiGuy
You won't be able to offload recorded TV content to PC. Sorry.

Well is there any plan for dumping the ridiculously small 80GB drive in these things and coming with a model with say a 200 or 300GB drive? Some of us would like to keep several episodes of a show instead of having to watch it within a couple days becuase it's in danger of being deleted because there's no room on the drive.

It's unbelievable that Motorola would use such a tiny drive for HD material.

On Digeo's site it shows a 120gb drive in the 9022

Originally posted by jamesd3rd
Well is there any plan for dumping the ridiculously small 80GB drive in these things and coming with a model with say a 200 or 300GB drive? Some of us would like to keep several episodes of a show instead of having to watch it within a couple days becuase it's in danger of being deleted because there's no room on the drive.

It's unbelievable that Motorola would use such a tiny drive for HD material.

Ditto as cheap as hard drives are now it was absurd to use the 80gig. Its like putting a 1 gallon gas tank in a car....

"MoxiGuy...is the lack of offloading recorded content due to pressure from the content providers, or a decision made by Moxi"

How is it that TiVo has TiVo-To-Go, now??? Seems like they would have been pressured from content providers. Also, if you look at the thread which focuses on the actual laws regarding copying stuff, you'll find that only Pay-per-view stuff is not supposed to be recorded, as I understand it.

the 9022 (which you should be able to get sometime this spring in most cable systems), will have a 160 GB drive. The box can take whatever size drive the cable operators are willing to pay for. It's basically "build to order."

Strictly off the record, would it be possible to take out the HD, clone it to a bigger drive and then put the bigger drive back in?? Of course you would need to keep the old drive if you ever gave the box back to the company or if it broke.

Originally posted by MoxiGuy
the 9022 (which you should be able to get sometime this spring in most cable systems), will have a 160 GB drive. The box can take whatever size drive the cable operators are willing to pay for. It's basically "build to order."

Will Adelphia in Southern Cal be getting these? You can never get anybody from Adelphia that knows anything so that is why I'm asking.
Thanks
Jim

Originally posted by SevenMinuteAbs
Strictly off the record, would it be possible to take out the HD, clone it to a bigger drive and then put the bigger drive back in?? Of course you would need to keep the old drive if you ever gave the box back to the company or if it broke.

Let's just say that Digeo has put some effort into ensuring that if the original disk is removed the device will never again function properly. At the same time I'm sure that there is someone out there smart enough to get around these safeguards.

Rick

Originally posted by motoman
Will Adelphia in Southern Cal be getting these? You can never get anybody from Adelphia that knows anything so that is why I'm asking.
Thanks
Jim

I agree. The tech support people are completely useless. I was trying to find out if their basic digital cable box supported 5.1 digital audio (like Time Warner's basic box) out and I had to go to one of their offices to look at the box for myself because no one in tech support could answer the question.

So I doubt if they would know anything about the 9022; what it is capable of or when they plan to have it if at all.

Cableric,

For someone who has been blessed (oh don't speak too soon) with a working 9012 (knock on wood). What are the advantages to get the 9022? Will it cost more? I already have a DVD connected to the receiver and HDTV and my Pronto is all set up. I don't store a ton of stuff and prune after I view. The 160 gig HD sounds cool--what's next as I have only been with the MOXI for 6 weeks. Whom do I call if interested? Thanks. Keep letting Digeo make Bend Cable their Beta tester--love it!!!

Mike

Originally posted by kzam
What are the advantages to get the 9022? Will it cost more?You mentioned most of the advantages (2 TV support -- you can watch programs recorded on the Moxi in another room; DVD/CD drive; 160 gig hard drive, so twice the recording capacity) -- or at least, that's what I can remember seeing here and on Digeo's website.

I'm sure pricing will vary by provider, but the 9022 will likely cost you at least a few extra bucks a month.

Originally posted by Adam Tyner
You mentioned most of the advantages (2 TV support -- you can watch programs recorded on the Moxi in another room; DVD/CD drive; 160 gig hard drive, so twice the recording capacity) -- or at least, that's what I can remember seeing here and on Digeo's website.

I'm sure pricing will vary by provider, but the 9022 will likely cost you at least a few extra bucks a month.

I'm not sure a DVD drive that isn't prog scan would be an advantage. I was under the impression that the 9022 won't allow you multi room viewing without the moxi mate. Will that be coming out the same time as the 9022?

Yea I agree with tcfila - A non-progressive scan dvd player is pretty useless, especially to people like all of us who generally have multiple dvd players in their homes.

Originally posted by tcfila
I'm not sure a DVD drive that isn't prog scan would be an advantage.Advantage, feature...whatever.

Originally posted by abcward
Yea I agree with tcfila - A non-progressive scan dvd player is pretty useless, especially to people like all of us who generally have multiple dvd players in their homes. It's probably not geared towards people like us. Presumably anyone posting on a home theater-centric forum probably has a pretty nice setup as it is.

Thinking outside of the box, its too bad the DVD player couldn't be a burner and just say for sake of DRM, the DVDs only replay in the Moxi Box or say, throw a dvd player in the moxi mate, there too...

Don't know, sometimes things like this seem they could be so easy... But at the same time, you have to understand that the people making the decisions as far as suing people for downloading music, movies, and those who want media flags on all digital devices, are really old (assuming heh) and have no clue what people like us really want... They assume it's the ''freeness'' that is the interest, instead its the friggin conviencen.... I think iTunes proved that leaps and bounds...

Originally posted by abcward
Yea I agree with tcfila - A non-progressive scan dvd player is pretty useless, especially to people like all of us who generally have multiple dvd players in their homes.

I read in another post in hear that it doesn't really matter if the DVD player is progressive scan because DVD movies are recorded in 480i and not 480p. I wonder if you set the BMC 9022D to 1080i the DVD will play at 1080i? I guess 1080i is better than 480p for DVD movies?

it's more than "freeness vs convenience" -- it's an issue of CONTROL. the RIAA/MPAA etc. are scared of giving up control. the thought of not being able to control when / where / how their programs are viewed is utterly reprehensible to them. The loss of control means they lose (in their view) and that is unacceptable to them.

And while I feel sociologically and technologically we (the customers) will "win" this battle, it's not over yet, and currently they hold all the legal cards -- they have the money to hire the big $$$ lawyers and lobbyists. Individually we cannot fight them - but collectively we'll overcome their short-sightedness in the end.

This same battle has been fought (and the customers have won) many times: the VCR battles in the early 80's is a prime example. That time, the MPAA was fighting to disallow a Record option on all VCRs -- it's the same thing they're doing now. They won't learn from their previous mistakes.


On a tangent, we are on the top end of a technological S-curve. Technological advances throughout history have taken the shape of an S curve. You start slowly, then you get a very rapid advancement, then tech advancement slows down again. We're at that stage now. Most of the current tech advancements are really just refinements of stuff we developed in the 80's and 90's. we developed the 'net in the 90's and have since been just refining it (faster connections, better video, etc -- but the fundamentals have been there for quite some time)

However, this "slow-fast-slow" cycle is a good thing. There is another sociological S-curve that occurs simultaneously (but inverse to the tech S-curve -- fast-slow-fast) -- so when tech advancements are rapid, little sociological advancement occurs. Then tech slows down, giving our society a chance to examine the advancements and integrate them into our civilization. That's the stage we are in now -- lots of lawsuits etc. as we attempt to incorporate the information age into our culture and try to figure out what to do with all this neat new stuff we created.

The end result will be what is best for our civilization. there will be lots of false starts and setbacks as people resist the sociological change but in the end, civilization will be the better for it.

1. It's like having two DVRs... but better, because you don't have to keep track of which titles are on which device. All the recorded titles are available from both rooms.

2. The TV connected to Moxi Mate gets all the digital and HD channels (down-converted to SD), so you don't need a second digital cable receiver in the second room

3. 9022 has more than twice as much capacity for programs. (The drive is twice as large, but we don't have to reserve any of the extra space for operating system, software, etc. It's all available for media storage).

4. There's a built-in DVD player. Granted, it may not match the specs of high-end stand-alones. But it has some neat advantages
a) transport works just like DVR, including a time bar, instant replay.
b) specialized DVD buttons (like angle, audio, sub-titles) are onscreen, so you don't have to fumble for them in the dark.
c) the DVD can be viewed from either room.

Oh, and yes, I expect that they will be available throughout the Charter and Adelphia networks. But I don't know dates or pricing.

Originally posted by MoxiGuy
1. It's like having two DVRs... but better, because you don't have to keep track of which titles are on which device. All the recorded titles are available from both rooms.

2. The TV connected to Moxi Mate gets all the digital and HD channels (down-converted to SD), so you don't need a second digital cable receiver in the second room

3. 9022 has more than twice as much capacity for programs. (The drive is twice as large, but we don't have to reserve any of the extra space for operating system, software, etc. It's all available for media storage).

4. There's a built-in DVD player. Granted, it may not match the specs of high-end stand-alones. But it has some neat advantages
a) transport works just like DVR, including a time bar, instant replay.
b) specialized DVD buttons (like angle, audio, sub-titles) are onscreen, so you don't have to fumble for them in the dark.
c) the DVD can be viewed from either room.

Oh, and yes, I expect that they will be available throughout the Charter and Adelphia networks. But I don't know dates or pricing.

Was their a reason Digeo didn't do progressive scan?

Pardon a repeat question but I have searched these forums and haven't seen it.
1. Is the DVI-D port on the BMC 9012 enabled? 2. If so or not can I view that on the diagnostic screen somewhere?
Charter hooked up my SONY TV with componet cables. I do have the DVI-D on my SONY TV and would like to connect them so that I could free up the components for a connection to a VCR/DVD recorder. Obviously I am overlooking something here. I understand I can't copy VOD, PPV but why not NYPD Blue?

3. Has anyone tried to route the MOXI/BMC9012 HiDef signal thru a Receiver ...splitting it there and connecting to a TV and VCR accordingly?

Thank you all for a great forum.

Oh yeah, I checked my MOXI version ......it is 3.0XXXXXX something. I tried to trigger a software update but nada.

Don't know about #2, but DVI is not yet enabled. Should be available sometime in the March - April timeframe in St. Louis.

Thanks Glendale,
Out of curiosity, what is the advanatge to the cable company to enable it. I can understand how I would like to have two outputs. Does DVI-D carry video AND audio?

Any idea what would cause the software to go from 3.0 to 3.2. Those of you that have 3.2 what are the enhancements?
Oh yeah Moxiguy, count me as another Macintosh person interested in Medialink!

Originally posted by MoxiGuy
MediaLink will not be Mac compatible at first release. But, as a Mac user, I'm thrilled to have you ask about this so I can report it in to the development team as more than my own personal wish. (BTW splinke, are you a current Moxi user? If so, who is your cable operator?)

MoxiGuy,

Yes, I am a current Moxi user and Mac owner in Carlsbad, CA (Adelphia). Feel free to refer to me as a Mac owner interested in MediaLink functionality -- other DVRs have similar functionality. Thanks for your amazing input in this forum.

I am having a problem with one of the tuners malfunctioning (http://www.avsforum.com/avs-vb/showthread.php?postid=5236293#post5236293) . Several users have reported a similar issue (the unit goes directly to the "keep/delete" selection without being able to play some recorded programs), so I am thinking it might be more of a systematic issue. The power went out for a few seconds twice right around the time the problem arose. I have the unit hooked up to a surge suppressor, but it is my understanding that hard drives don't really like sudden power losses, so perhaps this had something to do with it?

Originally posted by MoxiGuy
Congratulations to Jim Barr. I've just learned that moxitips.com has been added to the PVR entry of wikipedia. Very cool! Thanks! Always good to see promotion!

As an aside, my related GmailTips.com (http://gmailtips.com) site got mentioned on Lockergnome.com (http://lockergnome.com), and it blew out my bandwidth (which also took down MoxiTIps.com, because they point to the same place) so I had to up my Web hosting package! Small price to pay, though to help out the community!:D

Here's a speculation for you concerning the often requeste "Grid Guide"...

Isn't the Grid Guide concept patanted? I thought that I read a few years back that it had, and that makers of products that use the Grid Guide are required to pay a licensing fee.

My speculation is that Digeo/Motorola decided against it to keep costs down. Can anyone refute this?

Originally posted by splinke
MoxiGuy,

Yes, I am a current Moxi user and Mac owner in Carlsbad, CA (Adelphia). Feel free to refer to me as a Mac owner interested in MediaLink functionality -- other DVRs have similar functionality. Thanks for your amazing input in this forum.


To echo splinke, im also a Mac owner(Whitewater,WI (Charter) and am interested in MediaLink.

Also, thanks for all your imput in this forum.

For those interested, I just posted Moxi Tip #14 on my MoxiTips.com (http://moxitips.com) site dealing with an often overlooked, but easy method of entering text in Moxi's Search screens. Hope this helps!

Hello All,

I've recently begun using a Moxi box through Adelphia, and am looking for a place to post suggestions for software changes...there are a few annoyances that I'd like to have fixed. Is this the place, or does Moxi have a customer feedback web site? (forgive me if this has been discussed before, but I'm not about to go through all 96 pages of this thread)

Anyway, one of the things I really find to be a hassle is the video format setting. I have a 16:9 aspect HDTV, and I typically watch HDTV programming in 1080i mode, but my TV supports all of the same formats the MOXI box does. The problem is that when I watch a standard TV channel that's broadcast in 480i, MOXI stretches the image, and my TV has no setting to compress a 1080i signal horizontally to a 4:3 aspect image. I find this intolerable, which means that while I'm watching television, I'm continually changing the video format from one to the other, which means that I have to go into the MOXI menu, select over to 'settings', select down to 'video output', select either 1080i or 480i, then 'OK', then 'Yes' to accept the setting. Then I have to back out of the MOXI menu. This is all a major PITA.

Is it possible that a software setting can be provided to automatically select the format in which the program would broadcast, or at least one to allow me to associate video formats with the different channels? Another acceptable alternative would be for MOXI to compress the image to the appropriate aspect ratio...IOW, have a 4:3 setting for standard TV broadcasts, just like there are the Cropped and Letter Box settings for widescreen broadcasts. This would make things a *lot* easier to use. And if such a change is made to MOXI software, what would need to be done to get Adelphia to install it on my MOXI box?

Another thing...are these boxes in any way customizable? I'm a software engineer, so if there's a way for an end-user to update or customize the software, that would be helpful as well.

Thanks for any feedback.
Drew

There is a web site MoxiFAQ.com that will answer most of your questions, especially regarding firmware upgrades.

1. 3.2 upgrade is scheduled for March 15th release,
2. It will fix the the analog PQ problem and will fix scaling
to improve PQ. DVI will be enabled.
3. Latest current version is 3.0.115LR-P.848369

Adelphia in So. Cal is now offering news ticker that previously was not offered.

If you have a problem with one tuner not functioning, please call your cable company. It is most likely a HW problem. Also... please PM me, I'd like to follow up with you with some additional questions.
-----
Software upgrades are pushed automatically by your cable company. As of this date, only BendBroadband is using 3.2 software. Others have it in their labs, and are continuing to test it it. The reason Bend can do this is because they are a local independent cable operator with a very consistent technical plant. Most of the larger cable companies were put together from multiple systems--and they have a various technical differences from market to market. The testing is more complex. It takes a little longer.

If your cable company has not released the software, you can't force it. There is a control in the Onscreen Diagnostic menu called "Trigger." But as with other kinds of triggers, it won't do anything if the gun isn't loaded.
------
Regarding progressive scan on DVD... [edited] We can do progressive scan in DVD. I'm not sure when we will add that feature.
-----
The Moxi Mate and 9022 will be released together and offered together as a package. I'm not aware that any cable company is planning to offer the 9022 alone.
-----
RavenX, to say that 3.2 "will fix" analog PQ may overstate it. It will make significant improvements. People who have 3.2 report that it's better. But there will still be room for improvement.
------
Depending on your location, your latest version may be 3.0.114 or 3.0.115. (BTW, our developers are continuing to work on improvements to 3.0, and you may see another "dot" release on 3.0 before 3.2 comes to you. These improvements are also being baked into 3.2.)
------
Drew65: the auto-resolution swtiching you asked for are part of the 3.2 release. Also, 3.2 will preserve the original aspect ratio, even if you set it to scale up the resolution. Adelphia will push 3.2 to your box when it clears the testing and validation phases. Should happen within a few weeks.

Originally posted by MoxiGuy
MediaLink will not be Mac compatible at first release. But, as a Mac user, I'm thrilled to have you ask about this so I can report it in to the development team as more than my own personal wish.

I am a mac user (Have 3 of them here) and would really like to have the MediaLink ability as well.

Thanks

This is truly a great forum. I thought I was the only one out there wondering about these things.

(1) What is the advanatge to the cable company to enable DVI-D?
I can understand how I would like to have two outputs.

(2) Does DVI-D carry video AND audio?

(3) Will I be able to use both (DVI-D and component)? I understand that I could only tune it to one channel. but could I divert it to a DVD recorder?
I'm not trying to copy copyrighted material, but with such a small hard drive I would just like to record Hidef shows like Law & Order and then watch it at a later date. Now I am forced to watch them the next day or they are overwritten by other HiDef programming.

Thanks,
pwsher

Originally posted by measlick
Thinking outside of the box, its too bad the DVD player couldn't be a burner and just say for sake of DRM, the DVDs only replay in the Moxi Box or say, throw a dvd player in the moxi mate, there too...

Don't know, sometimes things like this seem they could be so easy... But at the same time, you have to understand that the people making the decisions as far as suing people for downloading music, movies, and those who want media flags on all digital devices, are really old (assuming heh) and have no clue what people like us really want... They assume it's the ''freeness'' that is the interest, instead its the friggin conviencen.... I think iTunes proved that leaps and bounds...

Ooh, you're on the right track...;)

Originally posted by PWSHER
(1) What is the advanatge to the cable company to enable DVI-D?
I can understand how I would like to have two outputs.For the cable company? Maybe something related to HDCP (copy protection), if/when that becomes a concern for them.

(2) Does DVI-D carry video AND audio?As far as I know, DVI is video-only. HDMI carries both.

Since, according to MoxiGuy, we at BendCable are the only ones to have 3.2, I can notice a few objective issues:

1. I think the analog picture is better--but I may have convinced myself of that.
2. There is a HDTV menu where you go in and MOXI will check all the different video outputs that your TV can accomadate and then you just check the box.
3. When I asked MOXI to schedule only new first run CSIs, it did it and did not list all the repeats.

It obviously does a lot more but to a guy in his mid 50's with limited tech skills and no idea about what 'progressive scan' really is, it seems better.

Apparently we (at BendCable) will be getting the 9022 and MOXIMATE soon. I called customer service and there will be a press release soon. I appreciated MoxiGuy's explanation of what the 9022 will afford. I also gave this forum as a link for customer service people to provide information (that should keep this monster thread going!). As others have commented, MoxiGuy has really stepped up to help. Hope his bosses know--did you see the times of his posts?

Originally posted by kzam
did you see the times of his posts?Can I use you as a reference the next time I nod off in a meeting?

I also want to thank MoxiGuy for the info.

I will be very happy when Adelphia SoCal pushes out 3.2! Hope that three weeks is accurate.

Absolutely--I probably wouldn't be a bad guy to have as a reference!!!!

Originally posted by kzam
Since, according to MoxiGuy, we at BendCable are the only ones to have 3.2, I can notice a few objective issues:

1. I think the analog picture is better--but I may have convinced myself of that.
2. There is a HDTV menu where you go in and MOXI will check all the different video outputs that your TV can accomadate and then you just check the box.
3. When I asked MOXI to schedule only new first run CSIs, it did it and did not list all the repeats.


Just found this forum- and I'm glad I did. Really glad to see that there's a place to go for good tech information. I do want to chime in and say that MoxiGuy is incorrect about BendCable being the only system with 3.2. I'm on Sunflower Broadband in Lawrence, KS- and 3.2 updated to my box about a week-and-a-half ago. I would agree with kzam's assessment of the new features- #2 being the nicest of the upgrades IMO.

The 9022's and the SeaChange VOD integration are very close to release here as well.

http://www.digeo.com/assets/datasheets/referencePlatform.pdf

1. Where are we on enabling USB 2.0 external hardrive access?

2. Is the DVI enabled on 3.2

Originally posted by Valuepac
1. Where are we on enabling USB 2.0 external hardrive access?

2. Is the DVI enabled on 3.2

1. Nowhere

2. Simply having 3.2 does not mean that DVI is activated. They are two different entities.

Richard

1. Why no where... what is the hold up?

2. Explain what has to happen for the DVI port to be enabled

Valuepac: Both of your questions were answered very recently.

USB. (http://www.avsforum.com/avs-vb/showthread.php?s=&postid=4865094#post4865094)

DVI. (http://www.avsforum.com/avs-vb/showthread.php?s=&postid=5137322#post5137322)

The "Search this thread" box at the bottom of the page is your friend. :)

As far as the Grid Guide being patented - I am under the impression Gemstar is in the business of licensing their products, including the Patent Starsight Telecast holds (owned by Gemstar - as well as TV Guide)..

TiVo just put it in their box, went to court, settled to pay a license fee and also kept the ability to use it with Tribune's data... Patents never mean impossible... ;)

Originally posted by RocknWoll
Re: HELP! Steady Static from Moxi

I am having the same audio problem in St. Louis. It is only on the left RCA audio output and it happens whether it is hooked up to my TV or my receiver. Also, it hisses when paused as was also mentioned above and appears worse for certain channels. My Charter help on the phone said that a software release might fix it, he pushed one to me, but it did not take care of it. Maybe in St. Louis we are not on this new 3.2 release that people keep talking about in here.

Generally Moxi has been a great thing for us though as I have 3 VCR's and there would be some Thursday nights before Moxi where all 3 VCR's were recording something at the same time.

Thanks to MoxiGuy for all of his help too. [/B]


Good news for Adelphia users in Co. Springs. They will be making 3.2 available in mid March!

Originally posted by Adam Tyner
Valuepac: Both of your questions were answered very recently.

USB. (http://www.avsforum.com/avs-vb/showthread.php?s=&postid=4865094#post4865094)

DVI. (http://www.avsforum.com/avs-vb/showthread.php?s=&postid=5137322#post5137322)

The "Search this thread" box at the bottom of the page is your friend. :) \


Thanks for the info, the DVI info seems up to date, but the USB is over 2 months old...

Originally posted by Valuepac
Thanks for the info, the DVI info seems up to date, but the USB is over 2 months old... MoxiGuy does a very nice job keeping this thread up to date with the latest goings-on, and if there were anything to post on that front, I'd imagine he would've mentioned it already. Maybe that's part of the 4.x update hinted at earlier, but there aren't any firm details on that yet and probably won't be until closer to release.

Originally posted by MoxiGuy
MediaLink will not be Mac compatible at first release. But, as a Mac user, I'm thrilled to have you ask about this so I can report it in to the development team as more than my own personal wish. (BTW splinke, are you a current Moxi user? If so, who is your cable operator?)

I am also a Mac user... and I am waiting for Charter to release Moxi in my area. Hopefully this month or next.

Also will we be able to play video from this MediaLink? Like home movies and what not?

A couple of other question on the Moxi Mate...

1. What is the connection between the 9022 and the mate? Coax, Cat 5, Wireless ?
2. If it is coax will it be able to run on the one cable that is coming into the 9022, or would I need a secondary coax network in my house?

Thanks,
Kevin

Craineum, that's a GREAT question! I hope it's wireless :)

I would DEFINATELY be interested in being able to put a TV in any room of my house without having to worry about running coax or cat5 through all the walls.

I may, or may not upgrade to the 9022/moximate when it comes out (depending on the price). A feature like wireless connectivity would be a deal-maker for me though.

Oh yea, a couple other questions...

3. How many mates will I be able to hook up?

4. If the limit is like 2 clients, will I be able to get more than one 9022 and share content/tuners between them and their mates?

5. If I just want to watch live tv from the mate, does it have its own tuner? or does it use one of the tuners in the 9022?

6. And will the mates do HD?

If some of these questions can be answered from a faq somewhere, just point me in the direction, thanks.

Originally posted by craineum
A couple of other question on the Moxi Mate...

1. What is the connection between the 9022 and the mate?From Digeo's website (http://www.digeo.com/assets/datasheets/moxiMate.pdf):The Moxi Mate is the lowest-cost way to bring digital video recording (DVR) and all other Moxi Services to a second room. Moxi Mate devices are easily connected to the base Moxi Media Center using existing coaxial cable in the home.

From what I understand, the Mate CAN'T do HD, and it DOES use the tuners/hard disk from the main unit. It is basically like a Windows Media Center Extender, if you are familiar with those.

Originally posted by Adam Tyner
From Digeo's website (http://www.digeo.com/assets/datasheets/moxiMate.pdf):

Thanks for the link... Answered some of my questions...

But this still doesn't say weather or not it is using the same coax that is coming into the home and into the moxi media center (which would mean it would have to work without interfering with the frequencies coming from the cable provider, or have some kind of isolation). Or would you need two coax cable runs to your 9022?

The way the document looks, it is implying simplicity of installation, so based on that I would say 1 cable for everything, but that could just be marketing.

Originally posted by gjlowe
From what I understand, the Mate CAN'T do HD, and it DOES use the tuners/hard disk from the main unit. It is basically like a Windows Media Center Extender, if you are familiar with those.

Hmm, I was under the impression that the 9022/M.Mate combination could do HD on two different televisions. Now I'm confused.

Moxiguy....any input on this one?

Originally posted by craineum
Oh yea, a couple other questions...Another PDF (http://www.digeo.com/assets/datasheets/xStream.pdf) worth taking a look at when you get a chance...seems to indicate that it supports up to four Moxi Mates.

Originally posted by craineum
Oh yea, a couple other questions...

3. How many mates will I be able to hook up?

4. If the limit is like 2 clients, will I be able to get more than one 9022 and share content/tuners between them and their mates?

5. If I just want to watch live tv from the mate, does it have its own tuner? or does it use one of the tuners in the 9022?

6. And will the mates do HD?


With the 9022 you can only have one MATE per BMC. When the MC2 comes out (later this year?) you will be able to run up to 3 MATES per BMC. The MATES do not have their own tuners, in their present form they do not do HD although it's been hinted that that will change in the future version.

As far as hook up goes the base unit talks to the mate at 1.2Ghz over the existing house wiring. You only have to hook up to the normal cable input on the box, the 1.2Ghz frequency travels out the input. One thing that the CC must do is put a low pass filter in the house box to keep the 1.2Ghz signal IN the house.

On another note, they HAVE played with wireless, whether or not that will ever come to fruition I don't know.

ric

Originally posted by MOXI TimO
Good news for Adelphia users in Co. Springs. They will be making 3.2 available in mid March!

Excellent! I can't wait to set my video output once and for all.

BTW...how did you find out? Don't think I've ever spoken to a rep who had this kind of info :)

Moxiguy

Do you know what will be the price for this package to the final user?
Actually Adelphia is charging more for a second DVR, I suppose that the costo of equipment will be decrease with the MoxiMate little box, but usually the consumer will have pay more to the new rings and bell of this gadget.

TRADE

I just moved to Duluth Ga in Gwinnett county. Charter says MOXI is "coming soon" but offers no date. Install tech confirmed and said that he had already taken the MOXI install class and that many employees living within in their area already have them.

Does anybody have any more specific data on roll out schedule, model number 12 or 22, etc.

Also, I stopped by their office and asked if there was a waiting/contact list to get onto. The customer service rep took my name down on a post-it note and put it in his desk. Either I am first on the list or there are a lot of post-its in that desk. Does anybody have a contact list experience where they were notified by Charter about MOXI availability or should I continue to make a weekly call?

PS Thanks to all who have contributed. You have got me psyched about MOXI.

Eswebs,

Charter will use a 'lead list' you should CALL Customer Service and make sure your on it... Front desk tasks usually involve taking payments and they may not have ALL the information they need, especially for something like this...

As far as when it comes, it'll come when it comes, Charter can't set a date until THEY know for sure.. A lot has to happen, the techs have to be trained, the service has to be used by people (employees) on their head end, the CSRs have to have all the codes for the account software and have a basic knowledge of the service.. It is a big deal, and all for you...

They don't mind if you call once a week asking if they got a date (heh).. But at least make sure your on the lead list, they DO use it...

I think I'm going to take the plunge, now that Sunflower's pricing has dropped the cost down to about $15 more than what I'm paying now (with a package deal). I still am slightly nervous about the poor SD quality comments. I am planning to hook this up to a NON-HDTV (480i) display. I have regular ol' analog cable now. If I switch to digital cable and the Moxi, it's not going to look worse on my non-hdtv... is it?

Thanks,
Mike

Originally posted by mwdelta
...If I switch to digital cable and the Moxi, it's not going to look worse on my non-hdtv... is it?


Nope.

cableric

<rant>
I'm sorry if this is off topic, but it all started when I had Moxi installed....

First, the installer told me that the existing Digital Cable box (for which I was paying NO monthly fees) could stay, and I would not be charged. Now, I'm receiving monthly charges totalling about $6.95 for the "extra" Digital Cable box and digital service.

Next, it turns out that the pricing was getting on my "package" expired after a year. No warning, no notice, just the very noticable absense of the "Service Discounts" that I was receiving.

OK, I understand that prices change, but the thing that really irks me the most is that the Customer Service rep made absolutely zero effort to help me out. It was a cold "Sorry, there's nothing we can do" response.

To rub salt in the wound, my colleague at work had the same thing happen, and when he called, the Customer Service Rep told him, "Sorry, there's nothing I can do" to which he said, "OK, then I'd like to cancel and move to Dish." to which she replied, "Well, I can extend your package another year." I guess it really is who you know.

My cable bill went from around $98.00 per month up to $138.00 per month. It's cost-prohibitive enough that we are very seriously considering moving to Dish. We were very happy DirecTV customers, but the cost-effectiveness of Charter Cable was enough to move us away. Looks like we may have to revert back to satellite.

And the other annoying part is that I'll probably end up giving up my http://MoxiTips.com site because I'll have to move on to a Dish DVR.

It's crap like this that just reminds me why so many are so frustrated with Cable companies. You'd think that my "Moxi evangelizing" would be enough to make them want to help, but it doesn't appear to be the case...

No offense meant to the Charter people here--you have gone way beyond the call of duty...
</rant>

I'm paying $148 a month w/Adelphia. I would go to a Dish Deal, but no line-of-sight here too many trees. No DVR HD recording capability either with DirectTV, unless you pay the big $$.............Not sure about the Dish Network. Our $$ don't stretch as far as they did & it's sure to get much worse. I bet your gas prices aren't as high as ours........Our regular unleaded is over $2.20/gallon.

Dish's HD PVR is $500 at Costco.

Originally posted by cschang
Dish's HD PVR is $500 at Costco.

Nice. Is that a dual tuner?

Originally posted by cschang
Dish's HD PVR is $500 at Costco.

...of course you can buy a Moxi from BendBroadband for $449 and get six months of services for FREE...

rich

Originally posted by cableric
Nice. Is that a dual tuner?

Yup.

Originally posted by jbarr

Next, it turns out that the pricing was getting on my "package" expired after a year. No warning, no notice, just the very noticable absense of the "Service Discounts" that I was receiving.

To rub salt in the wound, my colleague at work had the same thing happen, and when he called, the Customer Service Rep told him, "Sorry, there's nothing I can do" to which he said, "OK, then I'd like to cancel and move to Dish." to which she replied, "Well, I can extend your package another year." I guess it really is who you know.

My cable bill went from around $98.00 per month up to $138.00 per month. It's cost-prohibitive enough that we are very seriously considering moving to Dish. We were very happy DirecTV customers, but the cost-effectiveness of Charter Cable was enough to move us away. Looks like we may have to revert back to satellite.

And the other annoying part is that I'll probably end up giving up my http://MoxiTips.com site because I'll have to move on to a Dish DVR.


Jim

I think that you will create a new site CableMigrators.com, my cable deal package end in May and Adelphia CS said that I need wait 3 months to get another offers.
Well, I was thinking DirecTV, but maybe you can explain in your website why are choosing Dish instead comeback to DirecTV, I hear that Dish DVR is a joke vs the DIRECTV TIvo or HD DVR.

TRADE

Originally posted by Eswebs
I just moved to Duluth Ga in Gwinnett county. Charter says MOXI is "coming soon" but offers no date. Install tech confirmed and said that he had already taken the MOXI install class and that many employees living within in their area already have them.

Does anybody have any more specific data on roll out schedule, model number 12 or 22, etc.

Also, I stopped by their office and asked if there was a waiting/contact list to get onto. The customer service rep took my name down on a post-it note and put it in his desk. Either I am first on the list or there are a lot of post-its in that desk. Does anybody have a contact list experience where they were notified by Charter about MOXI availability or should I continue to make a weekly call?

PS Thanks to all who have contributed. You have got me psyched about MOXI.

Just wanted to let you know that here in Athens Ga Moxi is available through Charter and i just got mine hooked up TODAY. Only problems i have so far is dvi. But then again i do not have version 3.2 yet.

TRADE--

I had been using a DISH PVR 501 since 2001 before switching to Moxi, and the UI was fantastic. Plus, they update it with new features all the time. In fact, DISH network runs a monthly live interactive broadcast in which they talk about upcoming features and products. It was quite a good system.

The grid guide was super easy to use, programming was SO easy. You could record by time slot, by manual timer, or by name. While the graphical quality of the UI was pretty spartan, the functionality was fantastic.

Hi all, I am a happy new user of a Motorola 9012 MOXI running in SD mode and plugged in to Charter Cable in Lapeer, Michigan (near Flint).

Love the MOXI, minus its difficulties doing SERIES recording. (likes to record everything, not just first runs) Is this a problem with my Cable system, or a more widespread MOXI problem? I have only read a couple others complaining about this series prob.

Also, any chance of getting a MOXI Sub-Forum here at AVS?
This thread is becoming a giant, and rather difficult to sort through.

Kyle

audiopro (and anybody else who might be interested),

There is a separate site (MoxiFAQ (http://www.moxifaq.com/)) that Michael Chopstick? set up exclusively for Moxi's. It contains separate topics, multiple threads, and a FAQ. However, I don't think it is as widely read as this thread, and the FAQ is very rudimentary.

I am in the middle of preparing a VERY comprehensive FAQ for the Moxi. I will post a preliminary version of it here and/or on MoxiFAQ (http://www.moxifaq.com/) in the next few days.

Steve

The new version of Moxi software adds several frequently requested enhancements and addresses many performance issues.

Most asked for enhancements
New high definition TV (HDTV) settings. A top-requested feature for subscribers with high definition displays, the new HDTV settings can automatically change the output resolution to match the incoming signal. (This feature is known as “native-mode pass-through”) With the new options, SD programs are no longer stretched or scaled to fit the HD screen. You can select the resolutions that your TV supports—if your TV can handle the incoming resolution, then Moxi will send it directly without scaling it. To accomplish this, we have a new setting, “HDTV Set-up,” replacing the previous “Video Output”
Improved analog quality.
Fast forward and rewind compensation. Now, when you fast-forward or rewind through a show and resume playing, Moxi backs up slightly to compensate for reaction time.
Improved first-run-only recording feature. The first-run-only recording option now works even when current and past-season episodes appear on the same network. Examples: recording Battlestar Galactica on Sci-Fi, CSI on CBS, and The Simpson’s on Fox. There may still be times where no guide data exists to filter out repeat episodes, so in a few cases, you’ll still get dupes.
Skip forward and backward by 15-minute interval. When watching full-screen TV, you can now use the next and back buttons to move quickly through program in 15-minute intervals. (Note: this is separate from the “skip” button)
Improved tuning performance. Faster channel changes.
Fixed HD glitch issue. Occasional minor audio or video glitches no longer occur while watching one HD channel and simultaneously recording another HD channel.
Fixed jump to On Next. When scrolling up and down the channels list, the selection focus no longer unexpectedly shifts to the On Next panel.
DVI output supported. When content protection keys are distributed, users with TVs and projectors that can accept digital video input will be able to use the DVI connector. Because DVI handshake slows tuning, in most cases, however, we recommend that subscribers with high-end TVs will have a better overall experience using the component output.
Fixed Fast Forward. In certain digital channels, FF wasn't working as expected. This problem has been corrected.

Here is a sneak preview of a FAQ I have been preparing. It is just a simple html dump of a Microsoft Word document. It doesn't have any sort of index or extensive organization yet. In addition, I have another big document with a list of potential bugs and feature requests, but I figure I will wait until more is known about the 3.2 update to finalize that. Comments and suggestions are welcome.

Moxi FAQ sneak preview (http://users.adelphia.net/~ksoltmann/SPLMoxiFAQ.htm)

MoxiGuy,

So there's still no manual recording options in 3.2, correct? I have a problem where Encore Mystery does not show up as the channel name in my list (it's selectable but says something like "No data available"). Thus there's no program data either. I don't watch it much, but there has been a time or two when I've wanted to record something on it and couldn't. I've talked to Charter, but they simply said Digeo must not have guide data available for it.

So either Charter/Digeo has to add the channel correctly or I need manual recording to do so.

Thanks.

awp: Manual recordings is on our to-do list, but for a later build; meanwhile tell me your zip code and let's see if we can get your channel map fixed.

Originally posted by splinke
[B]Here is a sneak preview of a FAQ I have been preparing... I have another big document with a list of potential bugs and feature requests... Nice job. I don't have time now to check for accuracy all the way through. But I'm impressed. Can't wait to see how your bug and enhancement lists match up against our official tracking.

Fast forward and rewind compensation-

Will the amount that it compensates for adjust according to the speed at which you are FF'ing or RW'ing?? In other words, when you are fast forwarding on the third level, a given reaction time of, say, 0.08 seconds, would put you much further past than the same reaction time while FF'ing on the slowest speed?? Or does it just skip back like 10 seconds of programming no matter what???

MoxiGuy,

Thanks for your reply. My zip code is 29681 and the channel number for Encore Mystery is 760 if that helps.

Feel free to PM me if you have additional questions.

Question for Moxiguy,
Who provides the guide data? I have need of manual recording also because the a local access channel shows 4 hour blocks of "leased access" and I just want to record one hour in the middle. If the guide broke that programming up into single hours it would make it possible for me to manually go in and record that daily. Do you guys have any control over that? Thanks in advance.

[QUOTE]Originally posted by zephyr_gt
Question for Moxiguy,
Who provides the guide data? I have need of manual recording also because the a local access channel shows 4 hour blocks of "leased access" and I just want to record one hour in the middle. If the guide broke that programming up into single hours it would make it possible for me to manually go in and record that daily. Do you guys have any control over that? Thanks in advance. [/QUOTE

Metadata is provided by Tribune Media Services.

cableric

Originally posted by SevenMinuteAbs
Will the amount that it compensates for adjust according to the speed It's very smart. It does the right thing. It's very smart. Our exact recipe is a trade secret. When I use it, I don't even know it's there. It just feels right. I'll even go so far as to say, it's deliciious.

I want the recipe! I'll trade you the Nieman Marcus chocolate-chip cookie recipe for it :)

.

question for MoxiGuy

my power went out a couple days ago -- previously i had used the channel list function to hide a lot of the channels on my system since i only want to scroll thorugh the 30-40 or so that i watch and eliminate the shopping/premium/pay per view channels from my channel list. this somehow was reset when the power went out and now i cannot hide any channels anymore. when they become unchecked in the channel list they still show up. when i probed further, after i uncheck them if i scroll up and then back down (while still in the channel list section) they are rechecked. how can this be fixed? I've tried resetting, that doesn't do anything. i've tried unplugging and replugging, that does nothing. my cable company (Charter, ST Louis) is zero help so hopefully you can help me since this is quite annoying.

thanks

dgo_insdr,

That looks cool. It looks as if it was merged with a Moto DCT, Router, MOXI and a DVD player. haha. Cant wait for this to come out


Mark

Originally posted by dgo_insdr
.

Is that what the BMC 9022D will look like? Did Digeo re-design the box? If so what's the deminisions on it? It looks cool and small. Smaller than the BMC 9012. I want it now. :) Thanks, Craig.

[DROOL]

Nice

I'm only going to give you a 6.5/10 on your photoshop job.

rich

- Four HDTV tuners with DVR functionality
- Digital cable tuning with analog encoding
- Support for multiple Conditional Access options
- DOCSIS 2.0 and DSG compliance
- Optional OOB (Out Of Band) tuner
- Up to four TV support
- TV1 connects via composite, S-video, component, 1394, HDMI video and stereo, or optical S/PDIF audio
- TV2-4 Moxi Mate (Media Center Extension) connect via 802.11g, TV via composite, S-video, component, 1394, HDMI video and stereo, or optical S/PDIF audio
- Minimum 1-GHz x86 and 512-MB RAM (Unified system and graphics)
Minimum 16-MB ROM
- X-Stream chipset with gaming-class 3D graphics engine
- Minimum 250-GB Hard Disk Drive (HDD)
- HDD expansion via external USB 2.0 HDDs
- Optional DVDR/CD optical drive
- Four USB 2.0
- Integrated SURFboard DOCSIS™ 2.0 CableLabs® Certified™ Cable Modem
- Wireless access point using 802.11b/g (Wi-Fi Certified for 2.4 GHz)
- Router with 5-port 10/100Base-T switch
- Advanced firewall security
- VPN pass-through
- Ethernet
- Analog: Macrovision
- Digital: 3DES encryption on internal and external HDDs
- HDCP copy protection over HDMI
- 5C copy protection over 1394
- Moxi-designed remote control available for licensing

I smell a hoax...MoxiGuy, you want to jump in here? I think Craiger will go into convulsions if this goes on much longer....

Originally posted by cableric
I smell a hoax...MoxiGuy, you want to jump in here? I think Craiger will go into convulsions if this goes on much longer....


I think I will if it is hoax and that's not the BMC 9022D and this is the model after that. I'm drooling over the specs. :) I edited my last post since the specs were just posted. I don't need the spec info anymore. :) Ohh I just saw it has HDMI. I hope the HDMI is active. I probably will be dissapointed and it is the model after the BMC 9022D because I'll have to wait.

Whew! Finally made it through the 99 pages of posts in this thread! :)

I'm in Whitewater, WI (Charter) and have had my Moxi for nearly a month. Overall, I love it! Don't know how I lived without a DVR all this time.

Looking forward to 3.2 for native pass through. And, do I remember correctly that it will have the new method of time-shifting the Channels menu?

MoxiGuy, it's really great having you in this forum. It's rare to have such a wonderful pipeline to product development! And, for the record, I'm an 18 year Mac user! :)

Besides what's fixed in 3.2, my Wish List contains:

1) More storage, or expansion capability. (I like HD!)
2) Some type of indicator of available disk space.
3) Method to offload recordings to DVD ( I know, there are DRM concerns here...)
4) DON'T kill the clock on the front of the unit (or make it user-switchable, like some VCRs)
5) When starting to play a recording, don't have the unit switch to the channel it was recorded on. I might want to keep buffering what I was watching live.

Thanks to all here for a great forum!

Paul

When clicking through shows in the Channels menu, the pop-out menu on the right has two listings for "Recording Options", but none for "View Upcoming".

I'd love to see that fixed!

Paul

Originally posted by dgo_insdr
- Four HDTV tuners with DVR functionality
- Digital cable tuning with analog encoding
- Support for multiple Conditional Access options
- DOCSIS 2.0 and DSG compliance
- Optional OOB (Out Of Band) tuner
- Up to four TV support
- TV1 connects via composite, S-video, component, 1394, HDMI video and stereo, or optical S/PDIF audio
- TV2-4 Moxi Mate (Media Center Extension) connect via 802.11g, TV via composite, S-video, component, 1394, HDMI video and stereo, or optical S/PDIF audio
- Minimum 1-GHz x86 and 512-MB RAM (Unified system and graphics)
Minimum 16-MB ROM
- X-Stream chipset with gaming-class 3D graphics engine
- Minimum 250-GB Hard Disk Drive (HDD)
- HDD expansion via external USB 2.0 HDDs
- Optional DVDR/CD optical drive
- Four USB 2.0
- Integrated SURFboard DOCSIS™ 2.0 CableLabs® Certified™ Cable Modem
- Wireless access point using 802.11b/g (Wi-Fi Certified for 2.4 GHz)
- Router with 5-port 10/100Base-T switch
- Advanced firewall security
- VPN pass-through
- Ethernet
- Analog: Macrovision
- Digital: 3DES encryption on internal and external HDDs
- HDCP copy protection over HDMI
- 5C copy protection over 1394
- Moxi-designed remote control available for licensing

Does it also make popcorn?

Originally posted by bruce73
Does it also make popcorn?

Probably not, but I bet it makes coffee!! :D

HEY 100 PAGES!!!

According to MoxiGuy, Moxi software version 3.2 was first given to Digeo employees for testing in August, 2004, outside testing was scheduled to begin shortly after the New Year (2005), and the outside testing was scheduled for completion at the end of February or first week of March. In addition, subscribers in smaller cable systems have reported already receiving the 3.2 update. MoxiGuy went on to say that he would post a list of the most visible changes when deployment began. He posted such a list today. Perhaps this indicates that major deployment of 3.2 has begun?

HI,
I've got the Adelphia BMC9012. The DVI port is not functional yet according to Adel. But, I've spoken to a few peeps here in Colo. Springs who say their port is active on their box. Also, none of the remote codes for the Apex TV's work with my Apex 30" LCD, Anyone find one for this model that works? I've tried many including the Tosh but no cigar.

I called tech support at Apex and they said call back in a month and the codes will be ready, but I've heard that before. Anyhow, the box itself is working great, the HD is awsome and well worth the upgrade from the DCT HD box. The DVR is a real treat!

I have no idea what that is. I've never seen that image before. Hmmm. Must be a very deep insdr.

Originally posted by splinke
Perhaps this indicates that major deployment of 3.2 has begun? Commercial deployment has begun. It's available in BendBroadband and SunflowerBroadband. Adelphia and Charter have not yet begun deploying. I don't have dates yet for them. The outside test I referred to was completed last week. We expect a report soon. After that comes testing by the cable operators themselves. I appreciate your patience. If you can't wait, you might consider moving to Bend, Oregon or Lawrence, Kansas.

I suspected with a name like "dgo_insdr" who had never posted to the forum before, then dropped a bombshell like that with no explanation whatsoever, that it had to be a troll. However...

DROOOOOOOOL

If nothing else, it was a successful troll, and could actually spark some good discussion of what we, the customer, would like to see in the future :)

MoxiGuy,

Forgive me if you have replied to this before, but does the 9022/MoxiMate combo allow you to watch two different HD broadcasts on two HD televisions?

Originally posted by abcward
[Forgive me if you have replied to this before, but does the 9022/MoxiMate combo allow you to watch two different HD broadcasts on two HD televisions? Forgive me if I don't recall whether I replied before. The answer is no. The first generation Moxi Mate can only output SD. Programs that originate in HD (whether live or recorded) are down-converted to SD. As for the second generation of Moxi Mate....

Looks like I spoke too soon, problems are arising.

Moxiguy, do you know why I'd loose all the movie listings from my Premium HBO VOD choices? I had about 25 to choose from and now there are only two listed.

Adel tried to zap the boxes last night, but that didn't work, even after re-booting. They are sending yet another tech to the house tomorrow but these guys are often just as clueless. I looked at the service menu and the software diag screen says the last download "error" I'm at version 3.0004 something. TIA!

Here's a quick followup to my rant about some issues I was having with Charter...

I spoke with "Pat", the Moxi rollout manager for Charter, and we had an excellent conversation. While I do not feel that it is prudent to go into specific details, suffice it to say, I am now very satisfied with Charter's response, explanation, and resolution to my issues. I had an opportunity to voice my concerns, frustrations, and opinions to a manager who had an excellent understanding of what the problem was and how to effectively manage a very frustrated customer.

To that, I am considering the matter closed, and will be staying with Charter.

Simply put, my frustrations stemmed from very poor comminucation. The addition of the Moxi box to my account in itself was not really an issue, but it started a series of events that escallated my problems and costs significantly. It is my opinion that over the past year, the installers and several customer service reps with whom I had spoken, gave me misleading and inconsistent information concerning the scope of the service package I have, what I actually had to pay for, and what the costs really should be. I was also disappointed with timetables that were offered up but never met (ie: Moxi VoD.)

One important thing that I recommend to everyone (and this really applies to anything, not just the cable company) is that you take the time to understand just exactly what you are paying for. It is not always clear, and information is not always readily available--sometimes you have to dig. For example, my understanding of the service package that I originally signed up for was that the discounts I received were because it was a "bundle" package (ie: I ordered cable, Internet, movies, etc. together) without any ending date. The reality is that it was not an ongoing "bundle deal" but a time-limited "promotaional deal" that had a 12 month term. This was unexpected, and extremely frustrating.

Communication with cable companies has always been challenging--this is nothing new--and it will no doubt be an ongoing battle among the networks, the cable companies, and the consumer. Guys like Pat, however, really make the whole experience easier to handle. The sad reality is that people like him are typically hard to find. Eventually, I hope that some overall amicable solution can be found to please everyone in the chain, but of course, we also hope for world peace... ;)

Thanks for listening to my rant, and thanks to Pat, and MoxiGuy for your assistance!

"If you can't wait, you might consider moving to Bend, Oregon or Lawrence, Kansas."

MOXIGUY: Please don't say that!!!! Everyone seems to be moving to Bend, OR!!!! We are about to be playing golf in Bend and 15 minutes away we are still skiing at Mt. Bachelor. We need MOXI so we can watch TV when we have time. BendCable is about to offer MOXI mate but I think I will hold off as new things seem to be coming pretty quick. Go Digeo!!!

Jbarr posteD:

While I do not feel that it is prudent to go into specific details

Jbarr, not sure if you were referring to Moxi rollout of VOD, 3.2, etc. or your personal cable bill.

But if you can give us any info on when VOD and 3.2 will be rolled out in the Anderson/Greenville market, it would be greatly appreciated! I haven't been able to talk to anyone with Charter who seems to know diddly about when these things will finally get to our market. Particularly in the long wait for VOD, I've been extremely frustrated.

Originally posted by kzam
BendCable is about to offer MOXI mate but I think I will hold off... How about this? You go ahead and order the multi-room, and I'll stop telling people to move to Bend. Deal?

Originally posted by jbarr

To that, I am considering the matter closed, and will be staying with Charter.

For example, my understanding of the service package that I originally signed up for was that the discounts I received were because it was a "bundle" package (ie: I ordered cable, Internet, movies, etc. together) without any ending date. The reality is that it was not an ongoing "bundle deal" but a time-limited "promotaional deal" that had a 12 month term. This was unexpected, and extremely frustrating.

Communication with cable companies has always been challenging--this is nothing new--and it will no doubt be an ongoing battle among the networks, the cable companies, and the consumer. Guys like Pat, however, really make the whole experience easier to handle. The sad reality is that people like him are typically hard to find. Eventually, I hope that some overall amicable solution can be found to please everyone in the chain, but of course, we also hope for world peace... ;)



So? You got a new promotion package? Discount on your bill? or only the clear understanding that your cable company has right to charge more by you got.

I have a promotional package with Adelphia and will end in May, now I am droping my internet service to SBC DSL $19.95 offer vs $49.95 that will cost w/o promotion. In May I will drop cable to DirectTV, if they will not give other special deal, they said that I must wait 3 months to get offers again. My neighborhood was usually cable service chooser, now more dishes are apearing on the roofs.

TRADE

I saw it mentioned many pages back, but not recently...Does 3.2 fix the inability to fast forward at the higher speeds on certain channels? Problem had something to do with i-frames or some such thing.

Originally posted by Joanr
Moxiguy, do you know why I'd loose all the movie listings from my Premium HBO VOD choices? Several issues could cause this. Connectivity problems. VOD problems. Box problems. We aren't hearing any widespread issues, so it's probably not VOD problems.

It's probably best to work through this with Adelphia. BTW most recent build for your location is 3.0.114LR-P.83637

Originally posted by tedhealy
Does 3.2 fix the inability to fast forward at the higher speeds on certain channels? Yes, it does. I'll edit this into the 3.2 enhancement summary (http://www.avsforum.com/avs-vb/showthread.php?postid=5267460#post5267460) posted earlier.