quirky observation:

When the moxi menu is up on screen and you have the currently viewed channel in the top right corner of the menu, I see this:

- When the currently viewed channel is SD, the small picture is a beautiful quality picture - yet when out of the menu, the SD picture is below average at best.

- When the currently viewed channel is HD, the small picture is grainy and choppy- yet when out of the menu, the HD picture is beautiful.

Weird?

is there ever going to be a wishlist feature for MOXI? Meaning entering a particular movie name and whenevr that movie airs it will record it. It would be so cool to "flag" a movie title so that whenever it airs, MOXI would record it.

never mind............................

Originally posted by MoxiGuy
Provided full transport controls on progressive refresh channels.
[/list] [/B]

What does that mean? "full transport controls"

Continuing a previous post (http://www.avsforum.com/avs-vb/showthread.php?postid=5267460#post5267460) on enhancements an fixes in Moxi software version 3.2.
Bye-bye, Easter eggs. Tomato and credits easter eggs have been removed. Good news for Tomato fans, though, It's been promoted to an official game, with its own listing.
Streamlined Ticker. The Ticker feature has been redesigned so that it takes up only a single line at the bottm of the screen, leaving much more room for the TV image.
Fixed Ticker weather forecast. Previously, if you had Ticker up in the evening, the forecast feature would skip a day and begin with the day after tomorrow. Now it starts with tomorrow's forecast.
Short cut to On Demand.The remote control button labled Guide, VOD, or On Demand (in various versions of th remote) now jumps directly to the On Demand card in the Moxi Menu.
Parental Controls. Now, when the system reboots, Parental controls will comback in the state they were in before the reboot. In other words, if they were unlocked, they will stay unlocked.

In addition there are many other fixes and refinements to the way the DVR works, improvements to tuning, and audio-video improvements, loss of channels from the guide, etc.

Because of the way certain digital channels are encoded, the usual method our software used for providing FF was not not working as expected. (remember... it's not a tape... it's not a matter of spinning the motor faster. What we're actually doing for FF & Rew is skipping frames in the video file. In some channels the frames are encoded differently, and our FF software couldn't recognize which frames to skip. Now we have software methods for dealing with both kinds of encoding.)

People reported that they encountered some channels where they couldn't fast forward.

In 3.2, FF & Rew work as expected. That's what I mean by full transport controls. I'll re-edit the post back into English. Thanks for the jargon alert.

I'll throw in a suggestion for something I'd like to see in future moxi software: the ability to see "View Upcoming" from any info screen on a show. It seems like view upcoming only makes an appearance in the scheduled recordings list.

There are times when I spot a show I want to record but I know it will conflict with 2 others or I just want to quickly check out the upcoming episodes, but View Upcoming isn't available from all info menus on a show.

I have noticed an annoying problem recording "Scrubs" on NBC Tuesday nights. I have also read a few posts about this problem, however it seems limited to Scrubs. It records OK, but when attempting to view, Moxi goes straight to "keep" or "delete" options. Viewing of Scrubs is not possible. Is this a bug in Moxi or the way Scrubs is encoded? Any solutions, will 3.2 fix this? It has happened a number of times, but only with Scrubs.

Originally posted by johnstred
I have noticed an annoying problem recording "Scrubs" on NBC Tuesday nights. I have also read a few posts about this problem, however it seems limited to Scrubs. It records OK, but when attempting to view, Moxi goes straight to "keep" or "delete" options. Viewing of Scrubs is not possible. Is this a bug in Moxi or the way Scrubs is encoded? Any solutions, will 3.2 fix this? It has happened a number of times, but only with Scrubs.

I know I have never had a problem recording scrubs, but I record off the HDTV feed not the analog.....

Originally posted by johnstred
I have noticed an annoying problem recording "Scrubs" on NBC Tuesday nights. I have also read a few posts about this problem, however it seems limited to Scrubs. It records OK, but when attempting to view, Moxi goes straight to "keep" or "delete" options. Viewing of Scrubs is not possible. Is this a bug in Moxi or the way Scrubs is encoded? Any solutions, will 3.2 fix this? It has happened a number of times, but only with Scrubs.

I record Scrubs all the time...works fine. At the same time a number of us have been affected by KEEP/DELETE. I've only had it happen when I was recording two shows at the same time. One of them was always going to KEEP/DELETE. Don't know if others found the same thing or not...

rich

Originally posted by MoxiGuy
The new version of Moxi software adds several frequently requested enhancements and addresses many performance issues.

nel.
[B]Because DVI handshake slows tuning, in most cases, however, we recommend that subscribers with high-end TVs will have a better overall experience using the component output.
[/list]
Can you elaborate on "slows tuning"?
Are you experiencing a double picture phenomenon with some displays due to the DVI handshake ?

Originally posted by Penton-Man
Can you elaborate on "slows tuning"?By "slows tuning", I believe he means "it takes longer to change channels" (or something close enough to that).

I mean that you have to wait longer before you see the picture on the new channel. The actual tuning isn't slowed. It's just that there's a handshaking step before the new station is displayed. The effect for the viewer is that it takes longer to change the channel.

Originally posted by tedhealy
I'll throw in a suggestion for something I'd like to see in future moxi software: the ability to see "View Upcoming" from any info screen on a show. We all agree. We've built it into the version of software that comes after 3.2.

Originally posted by cableric
...I've only had it happen when I was recording two shows at the same time. One of them was always going to KEEP/DELETE. Don't know if others found the same thing or not...

rich

The same thing was happening to my Moxi. In fact, when I was recording one channel, I was not able to watch or record another channel at all. I would get the "you don't subscribe" warning when trying to watch live, or the KEEP/DELETE problem when trying to record. When I went into the On Screen Diagnostics menu, I discovered that one of my tuners had a very poor signal-to-noise ratio and was unable to tune channels. Having one of the two tuners non-functional explained everything. Adelphia replaced it with a new box, and the new one is working fine...so far.

I assume similar KEEP/DELETE recording problems could arise whenever the signal level is low or there is a problem with the tuning -- even if both tuners work most of the time. Mine was an extreme case where one of the tuners was completely non-functional.

I have completed a rough draft of a comprehensive Moxi FAQ (http://users.adelphia.net/~ksoltmann/SPLMoxiFAQ.htm). I think it addresses the vast majority of repeated questions that arise in this thread. It is definitely still a "rough draft," though, so I am sure there are a number of errors and omissions. I would appreciate feedback. I think it is complete enough to include a sticky link at the beginning of this thread for new users, but I guess I will leave that up to the moderators. Enjoy!

Originally posted by johnstred
I have noticed an annoying problem recording "Scrubs" on NBC Tuesday nights. I have also read a few posts about this problem, however it seems limited to Scrubs. It records OK, but when attempting to view, Moxi goes straight to "keep" or "delete" options. Viewing of Scrubs is not possible. Is this a bug in Moxi or the way Scrubs is encoded? Any solutions, will 3.2 fix this? It has happened a number of times, but only with Scrubs.


I've had a similar problem as well. In addition to getting KEEP/DELETE, my machine recorded Law and Order for six hours instead of one hour and then I was only given the KEEP/DELETE option. I've reported this problem several times with out an explaination. Any suggestions Moxiguy?

To "splinke"

I have read your "comprehensive Moxi Faq." Great job! I thought I knew everything about Moxi but I was wrong. I'm sure "MoxiGuy" will have comments and suggestions soon. I'm certain every member of this forum thanks you for the hard work.

Has anyone had a problem of the unit freezing up on them during playback of a recorded show? This has happened to me twice already in three days. The picture would freeze after I try to fast forward. None of the buttons would respond except the MOXI button, but then it just says wait a moment or something like that. Thanks in advance.

Hello everyone,

In lieu of larger drives for the moment, and/or being able to easily add external source, I'm wondering what experiences anyone has had with using some standalone DVD-RW recorder such as pioneer, toshiba?

I would assume its possible, but wondering how much effort is required? I realize that this would mean switching output to 480, etc.

I'm in grad school at the moment, and working almost full time, and hence not really able sit down and get the most out of the moxi, especially when it comes using the HD option; it fills up too fast, and by the time I get around to watching recorded shows, often some have already been dumped - in fact, I don't think I will be able to watch much until the summer as one class is starting to make me wonder why I went back to school - hence the motivation to record a couple of shows (like 24 and HBO Deadwood) so that I might see them come summer.

:confused: I guess this says alot about my dedication to school that I would ::care:: so much as to preserving some presumed quality TV! But hey, its America darn it!!

Advice appreciated!

Originally posted by lvman1080
To "splinke"

I have read your "comprehensive Moxi Faq." Great job! I thought I knew everything about Moxi but I was wrong. I'm sure "MoxiGuy" will have comments and suggestions soon. I'm certain every member of this forum thanks you for the hard work.


>>....said it better myself!

. . . . . . the Charter folks in the Rosemount, MN sez they expect to begin 3.2 in house testing end of this month or early April. They MAY, then, do some "BETA" testing with existing customers.

I'm on the list . . . . . . YES!

Just got a Moxi South of Atlanta 2 weeks ago.

We get sound drops when viewing HD channels.

The Moxi sound is optically run into a reciever.

We don't notice it on analog channels.

The drops are temporary but annoying as they happen
during High Def with Dolby and can be frequent.

It seems to occur mostly on the NBC HD station.

Everthing else works well so far.

Hopefully the 3.2 upgrade will fix this.

BeeCee

Maybe it's a problem with signal strength from the wall to the box and not necessarily something wrong with the Moxi hardware?

Adam Tyner
Maybe it's a problem with signal strength from the wall to the box and not necessarily something wrong with the Moxi hardware?


We had the Charter Tech out this pm.
He could not explain it, signal was good.
It only happens on the NBC HD feed (here its ch 781).
The NBC analog ch 11 does produce the sound drops.
It doesn't seem to happen regularly with the other HD channels.

The only thing Charter said was wait for the software upgrade,
which is maybe this month.

BeeCee

Excuse the error.

Above message should read
Analog Ch 11 does NOT produce audio drops.


BeeCee

I have Adelphia in West Hollywood. My Ticker has stopped working in the last few days. It comes up, but under every heading it says that there is no data available. I rebooted, and still...nothing. Anyone else having the same issue?

When watching some HD channels, I lose sound during commercials.
I haven't decided whether this is a feature or defect.

Hey guys!

Sorry for not responding sooner, but I have been VERY busy the past couple weeks.

It turns out that my posting on the AVS Forum got the attention of Digeo and ultimately Charter. I received a call from Pat, a Charter "Moxi Rollout Manager" in Tennessee, and we had a very good conversation about my situation, Moxi, and Charter's policies. I told him my frustrations and issues, and he gave me some very good answers. While I admit that I didn't like all the answers, least he was honest and provided (seemingly) accurate information. My hat off to Pat for taking the time to listen and to make a customer feel like a customer should feel.

The long and short of it is that he extended my service package for another year, so I'm sticking with Charter and Moxi. Yes, I'll have to make a decision in a year as to what to do then, but at least I know that there is a time limit on the service package and I have some prior warning. You see, that really was my biggest complaint: When I spoke with the sales person, the installers, and several customer service prople, NO ONE ever told me that the "Biggest Value Package" was a time-limited promotional deal. My understanding when I signed up a year ago was that the "special package" included the discounts because I was "bundling" the services (Cable, Internet, Digital Cable.) There was no talk of it being a time-limited promotional deal. And when the package "expired", there was zero warning that the costs were going up--just a 30% increase on the bill.

In addition, there were at least four occasions when the customer service people and an installer gave me blatently wrong information about what my package included and what my costs would be. Specifically, they told me that I did not have to pay any additional fees for the original Digital Cable box that the installer left after installing Moxi. That ended up costing me real money. I understand that people aren't always trained properly, and I understand that large corporations sometimes suffer from poor internal communications, but these were multiple people at multiple times giving me the same, incorrect information. There is simply no excuse for misleading a customer who is paying money to a company.

Anyway, at least for another year, http://MoxiTips.com will live on, and I'm looking forward to covering the innovations that Digeo brings. Oh, and by the way, thanks for the compliments on my site. It has been fun and exciting providing tips and tricks. If you have any suggestions or tips, please let me know!

We've had our MOXI about a month now. Right after we got it, I called Charter about having to change from 480i to 1080i manually and they said it would be fixed in a couple of weeks. Then I found this forum and learned that a software update was coming. Since then we've had more problems. The keep/delete loop when trying to view a HD recorded show and now we are getting a "not subscribed" message on our CBS channel that can only be cleared with a soft reboot. And the crappy analog picture. I've resisted calling Charter because the software update was coming.

Today my frustration level reached the point where I called Charter's MOXI support and was treated like an idiot. "There is no problem with playing back a recorded show", "no one else loses access to any channels", he told me how to switch the video output, and worse of all, "There is NO software update and if there were, it would be pushed my Diego". When I asked the guy if he had any problems with his system, he admitted that he had only recorded a couple of shows and no series. Duh!

Don't they know that the early adopters are probably more technically savvy than the average customer? How are they ever going to get it right if they don't listen to us. And give me the damn update before I totally lose faith! What are they waiting for?

I wish I didn't like it so much or I'd get rid if it.

Originally posted by jamesd3rd
. . . I think the channel guide of the Replay is better. I would like to see a simple guide with times across the top and channels down the side. All this eye candy that the MOXI incorporates it really unecessary. I'm sure it's there to appeal to the masses that want things too look cool. I'm more interested in fuctionality. MOXI should have taken a page from Replay's design with that. . . .

Don't know if this has already been mentioned, but I think the reason for the Moxi channel guide layout is licensing issues. A company in California licenses its schedule grid technology to, I believe, many cable and sattelite companies, tvguide online and Tivo. A friend of mine prosecutes patent infringement cases for that company. (Don't ask me how a company can patent something as seemingly simple and obvious as a channel guide grid.) When he was over at my house, he wanted to try out my Moxi because he had not yet seen one. When he went to the channel guide, I commented that I wished they just had a grid where I could view all shows. He said they probably set it up this way to avoid having to pay a licensing fee to his company. He said they tried to work out a licensing deal with Digeo, but they declined.

So Moxi may say their layout is superior, but take it with a grain of salt. What percentage of users do you think prefer Moxi's layout to a grid where you can see programming across all channels? If there were no licensing fees, my guess is that Moxi's would also have a channel grid.

Originally posted by ultraviolet353
I have Adelphia in West Hollywood. My Ticker has stopped working in the last few days. It comes up, but under every heading it says that there is no data available. I rebooted, and still...nothing. Anyone else having the same issue?

Try a ping test. It sounds like your modem has lost connectivity...possibly a levels issue.

cableric

Originally posted by 2left
A company in California licenses its schedule grid technology to..

From what I've noticed, often when Gemstar licenses their grid in cable boxes, they add those little corner ads in the grid as well. Those are so annoying.

Originally posted by cableric
Try a ping test. It sounds like your modem has lost connectivity...possibly a levels issue.

cableric

Well, my Moxi lost all connectivity since yesterday, none reboot or reset can help it. This is the 3rd time happened since I have my box, always got different answer about what is the failure. I demand that they'll change the box, maybe I will get a new one with the last firmware.

Seem that is a problem of my cable provider Adelphia has with Moxi for a long time.

TRADE

I made another update to my FAQ (http://users.adelphia.net/~ksoltmann/SPLMoxiFAQ.htm) (now v0.3), including the following (changes are in green text; questionable material is in red text):

- Basic index
- Link to a new Moxi software Viewer's Guide for version 3.2
- Link to a new datasheet containing information on the BMC9022D/Moxi Mate combo, as well as more detailed recording capacity numbers
- New information on Digeo company history, DVR deployment history, and presumably failed initiatives
- Substantially changed the sections on recording capacity, live TV recording buffer, disk space meter request, and picture quality based on new info
- Information about comparative costs of BMC9012 and BMC9022/Moxi Mate combo
- Some additional info on audio Jukebox and Photos functions
- Reference to a DRM patent
- List of other technologies proposed by Digeo for their media center in past press releases

Steve

Does anyone know when Charter will get and deploy the 3.2 firmware update? I just had my Moxi box installed yesterday and was told by the cs rep at Charter when I signed up that the dvi port was active. I wished I had found this thread first so I would've know that was wrong. I do love the Moxi box and hope the 3.2 update comes soon.

Thanks,
j

Charter here in St. Louis has been saying 3.2 at the end of March. I don't know if that is ALL Charter or just STL. That being said, I'm not holding my breath that they even release it here by then. They've been known to push back dates, a lot!!

Just got the Moxi box. So what's the deal with the heat? This thing is smokin! I'm adding a variable speed fan to my cabinet, but I can't find specs on the wattage draw. Anyone know?

I agree SD is not great, but I love the fact that I can now actually listen to dolby digital with my surround instead of emulating with CSS.

Time slip rocks.

Love the forum.

I haven't seen anyone ask about this much so here it goes......Hey everyone including MoxiGuy, does Charter have any plans whatsoever to offer the MoxiMate? I already have a regular receiver and a moxi and would rather add a moxi mate instead of another receiver. Any plans? I've had my box for a couple months now and have had no major problems whatsoever except for the usual minor glitches. I would like to thank MoxiGuy for all the advice and help that he gives to the forum.

Jaywatts,

Yes, Charter does plan to offer Moxi Mate, but I don't have any details on the rollout schedule or pricing. Please bear in mind that you can't simply get a Moxi Mate and add it to a household with a BMC9012. You will need to have the 9012 replaced by a 9022 in order to user the Moxi Mate.

It looks like BendBroadband and SunflowerBroadband are going first on our multi-room solution. They've already begun installing them and they're about to crank up marketing.

MoxiGuy

Tiltmedia: The engineers tell me that getting the outside of the box to heat up is a lot better than trapping the heat inside. We advise that you install the product in a well-ventilated spot.

Hey MoxiGuy,

I got the 3.2 upgrade a few days ago and to be quite frank I am not thrilled!

1) Analog video is still BAD! Does not get any good until you see Digital channels. My Opinion... 3.2 did not improve things. Of course this may be a Sunflower problem... They don't seem to care about Analog quality!

2) Changing Channels (flipping + - on remote) takes 2-3 seconds between channels. This is the biggest dissapointment! Called Sunflower... did not seem to care!

3) New Tickler is faster but bottom is cut off on my Sony 51" so not any use! Did not have any cut off problems with old tickler.

4) VOD works for some items get errors on others. Response time to bring up program is slow.

5) New HD Video is much better but with my Sony I was using it to "fit screen" so I just left my to 480i and everything works fine... but will need to play with it more to see if anything will solve tickler problem.

6) Overall MOXI is working fine before 3.2 ... did not notice 3.2 added that much! Really want Grid Schedule...

What is the story on External USB storage?

Also, Was told yesterday that while they just got the MoxiMates they did not know when they will start installing! They have been advertising them for 2+ months!!!!

Chris Claterbos
Go Hawks

Originally posted by cclaterb
Hey MoxiGuy,

I got the 3.2 upgrade a few days ago and to be quite frank I am not thrilled!

1) Analog video is still BAD! Does not get any good until you see Digital channels. My Opinion... 3.2 did not improve things. Of course this may be a Sunflower problem... They don't seem to care about Analog quality!

2) Changing Channels (flipping + - on remote) takes 2-3 seconds between channels. This is the biggest dissapointment! Called Sunflower... did not seem to care!

3) New Tickler is faster but bottom is cut off on my Sony 51" so not any use! Did not have any cut off problems with old tickler.

4) VOD works for some items get errors on others. Response time to bring up program is slow.

5) New HD Video is much better but with my Sony I was using it to "fit screen" so I just left my to 480i and everything works fine... but will need to play with it more to see if anything will solve tickler problem.

6) Overall MOXI is working fine before 3.2 ... did not notice 3.2 added that much! Really want Grid Schedule...

What is the story on External USB storage?

Also, Was told yesterday that while they just got the MoxiMates they did not know when they will start installing! They have been advertising them for 2+ months!!!!

Chris Claterbos
Go Hawks

No offense, but half the problems sound like you not knowing how to format the picture on your television. As far as analog goes, it's all relative. Garbage in will be garbage out, regardless of running in native 480i.

cableric

BTW, for those of you living in the Sunflower system, they are working on digital simulcast, although I don't have a timeline.

Originally posted by cclaterb
I got the 3.2 upgrade a few days ago and to be quite frank I am not thrilled!

Chris,

I'm not sure that you have your TV set up optimally. What model of Sony 51" TV do you have? Would it be accurate to say that it is an HD widescreen?

Here is my recommendation without knowing exactly what your setup is:
1. Make sure the Moxi is hooked up to your TV with component cables (3 separate cables for video plus additional cable(s) for audio).
2. Make sure that both 480i, as well as 720p and/or 1080i (at least one of these two, depending on what your TV supports) are checked under the Moxi's "HD Setup" menu.
3. Make sure that "Wide Mode" is selected under the Moxi's "Widescreen" menu.
4. Set your Sony's "Wide Screen" mode to "Normal".

This should provide optimal picture quality for all channel types. Technically, the analog picture quality is not any better under 3.2 than it was under 3.0. One problem under 3.0 for people with large, widescreen, HD TV sets is that analog channels are upconverted from 480i to an HD resolution and zoomed to fit the screen. This further distorts the already marginal analog picture quality that arises due to compression of the analog signal into a digital format (the Moxi doesn't do a very good job of this relative to other DVRs). You can eliminate the scaling artifacts under 3.0 by manually selecting the 480i video output. Version 3.2 eliminates this cumbersome task by changing the output resolution automatically. However, it does not fix the compression problem.

Regarding your "tickler" problem, the Moxi does not have a tickler, although that might be an interesting feature to add to the future request list. :-) Sorry, I couldn't resist. Regarding your TICKER problem, I know at least some Sony's have an "overscan" control in their on-screen menu system. If your ticker is still off the screen after ensuring all of the above settings are correct, you could try to turn down your overscan.

You can check out my FAQ (http://users.adelphia.net/~ksoltmann/SPLMoxiFAQ.htm) for additional information.

Steve

Originally posted by splinke
Here is my recommendation without knowing exactly what your setup is:
1. Make sure the Moxi is hooked up to your TV with component cables (3 separate cables for video plus additional cable(s) for audio).
2. Make sure that both 480i, as well as 720p and/or 1080i (at least one of these two, depending on what your TV supports) are checked under the Moxi's "HD Setup" menu.
3. Make sure that "Wide Mode" is selected under the Moxi's "Widescreen" menu.
4. Set your Sony's "Wide Screen" mode to "Normal".
[/B]
Steve, I know you're not responding to any post by me, but I'll be getting my box in about an hour from a charter cable tech, and I have a sneaking suspicion this info will come in handy. So, from a newbie, I just want to say thanks! I'm sure I'll be posting more over the next couple of days as I get used to it. ~ Dan

Well, I am getting my MOXI back tomorrow. I spoke with Charter and upgrades to MOXI or HD in my area will be switched over to the digital Simulcast. That should hopefully take care of my main complaint, almost unwatchable PQ on the analog channels. I am excited hopefully it goes well.

Originally posted by Elektrizitat
Steve, I know you're not responding to any post by me, but I'll be getting my box in about an hour from a charter cable tech, and I have a sneaking suspicion this info will come in handy. So, from a newbie, I just want to say thanks! I'm sure I'll be posting more over the next couple of days as I get used to it. ~ Dan

#2 & 3 won't come in handy as Charter hasn't rolled out 3.2 yet.

Tim

I hope someone can help...here is my situation:
I have the moxi through charter here in athens, georgia and i am experiencing problems with the optical audio. Standard def. channels the audio is fine, but the audio wont even tune in on the movie or high definition channels. On the rare occasion that it does tune in, the signal is lost within 30 secs or so. It has been bugging me so much that i decided to take the motorola dct-6200 out of the bedroom and brought it into the living room where i hooked it up to the same cable line that the moxi was hooked up to, and used the same optical cable to connect it to the same reciever...turned on the dct-6208 and instantly 5.1 on the hd and all the other channels---it never even dropped out or popped at all....
so... do you (ANYONE) think that i may have a bad/defective box....or is it the software?.....or is this a common problem with these boxes?

oh..i DO have the setting for dolby digital turned on.

thanks

I called Charter as I live in Madison and have a Moxi box. They acknowledged that "some parts" of Madison are testing, but they were unwilling or unable to do anything to push it to my box. For what I'm paying for cable and internet, I find myself more and more annoyed with their customer service. Just an fyi so you don't waste time on the phone if you're in Madison.

FYI - I do know how to set the picture on my TV! I have tried all possible combinations an I do get the Ticker on my HD channels. On my non HD channels I get the ticker 60% of time... other times the channel info flashes and goes off ... but no ticker. The over scan was because I have the TV on WIDE-ZOOM on 480i source. Setting HD Settings to 1080i and 480i causes my TV to "Flash" as it goes from 1080i to 480i and back...Video Quality is no different ( Does not Flash when only set to 480i only... HD still looks great!)

The Analog Signal is still much less quality than the Built-in Tuner on my Sony. That is my big complaint! Why is the tuner worse than a built-in tuner... they should be the same!

Changing channels is still slow! Except on Analog and HD channels. Changing channels on Digital stations is SLOW...

VOD is working better now... still have a few that error out. FF is not as responsive as using DVR. But I guess that is to be expected.

Yes Sunflower is working on "All digital" but last time I asked the person I talked to said that is "Next Year"... But Chief Tech said first of this year... so NOBODY KNOWS....

Chris

Don't know if I or someone else has mentioned this in the past. If you happen to check a unsupported resolution and accidentally acknowledge it, you can correct the problem by pushing and holding the Live TV and OK buttons. The display on the MOXI will change from time to resolution. Use the up and down to change then hit ok. You will still need to go into the menu settings and recheck the correct setting or else on a reboot it will go back to the incorrect one. It took Charter's support a while to find this fix.

Rich

Originally posted by cclaterb
Why is the tuner worse than a built-in tuner... they should be the same!


The Moxi tuner is worse than the built in tuner because the Moxi has to convert the analog signal to digital so that it can record it to the hard drive before displaying it on your TV. This process introduces significant artifacts. You can always by-pass the Moxi using a splitter and then watch the analong channels through your TV's tuner, but you would lose all your Moxi functionality on the analogs.

My Ticker has been without information for a couple of days now. Anyone else in West Los Angeles with Ticker problems? Maybe Lipitor would help? :D

I've got a few requests for future MOXI upgrades:

1. Currently, if I want to see what's on 2 or 3 hours from now, there's no easy way to do this. I have to go to each channel individually, and flip down to the time I want to see, then repeat for the next channel. It would be nice if there was a way to 'hold' the guide at a certain time to allow you to flip through the channels for future times.

The grid view really is the most sensible layout for a TV guide. Regardless of what your market researchers are saying, it just makes sense, and the number of comments about it in this thread indicates that. If this is unacceptable or infeasible, then a way to facilitate what I described above would be really helpful.

2. Twice already, I've recorded a sporting event only to have the recording cut off in the final minutes of the game. Networks often intentionally allot *less* time than they expect the event to go, so there's no 'dead time' in their broadcast schedule. If a game is scheduled from 2-4, it would be nice if MOXI would default the schedule to go from 2-4:30 (for college hoops this would be sufficient...you may allow more leeway for a baseball game). Even if there's another program in the database scheduled for 4:00, you could have overlapping programs. I try to manually add 30 minutes or so to a sports recording, but I sometimes forget...it would be nice if MOXI would take care of this on its own.

3. There have been occasions where I came home at night, and realize I missed a show I wanted to see an hour ago or more. Since the TV happened to be on the right channel, I was able to rewind all the way to the start of my show. However, halfway through the show, MOXI would dump the recording from its buffer, because the time had expired. It would be helpful if MOXI checked to see if you're currently watching a program before it deletes it from the buffer...and maybe decide to dump the *next* show, instead. There's probably a way to 'record' it manually, as well, but I wouldn't have expected it to be erased while watching it...again, if MOXI did this simple check, it could avoid this annoyance.

Thanks,
Drew

Any word when the Moxi Mate becomes available?

Originally posted by joe221
My Ticker has been without information for a couple of days now. Anyone else in West Los Angeles with Ticker problems? Maybe Lipitor would help? :D
Señor, we here across the tracks in East L.A. have no ticker problems (although we here are still on Baycol !). Perhaps you missed your last payment to our “representative” with the special tats.:D

Actually, Joe, no problems here in North O.C.

Originally posted by drew65
... The grid view really is the most sensible layout for a TV guide. Regardless of what your market researchers are saying, it just makes sense, and the number of comments about it in this thread indicates that. If this is unacceptable or infeasible, then a way to facilitate what I described above would be really helpful. ... Agreed. So many dance steps just to look ahead for programming. I've had my moxi less than a week now, and I end up going to my computer for zap2it's grid. Frustrating ...

Anyone know if the Moxi remote can control the Logitech Z-680 volume?

Originally posted by acksnay
Anyone know if the Moxi remote can control the Logitech Z-680 volume?

Maybe will be better get a Logitech Harmony Remote that will control your speakers and the Moxi also.

TRADE

Originally posted by trade
Maybe will be better get a Logitech Harmony Remote that will control your speakers and the Moxi also.

TRADE Thanks Trade. Actually I've been getting an itch for that new 880. :D
If the Harmony design can handle the Moxi I may go that route.
Though truth to tell I do like the feel and functionality of the Moxi remote.

Anyone having a positive experience with a Harmony controlling their Moxi?

FWIW, my Home Theater Master MX-700 has codes for the Moxi and it works great.

Originally posted by acksnay
Thanks Trade. Actually I've been getting an itch for that new 880. :D
If the Harmony design can handle the Moxi I may go that route.
Though truth to tell I do like the feel and functionality of the Moxi remote.

Anyone having a positive experience with a Harmony controlling their Moxi?

I'm using a Harmony 680 to control my Adelphia Moxi. Absolutely no problems. The 680 has skip forward and backwards and live tv "hard" programmed buttons. I programmed the "ticker" as an lcd "soft" button.

Originally posted by drew65
. . . The grid view really is the most sensible layout for a TV guide. Regardless of what your market researchers are saying, it just makes sense, and the number of comments about it in this thread indicates that. If this is unacceptable or infeasible, then a way to facilitate what I described above would be really helpful.
. . .

I think that's unlikely because the lack of a grid is probably a licensing issue. See prior post on subject. (http://www.avsforum.com/avs-vb/showthread.php?postid=5301381#post5301381)

ok, so from what i see at tivo, their users have the option to burn the shows theyve downloaded to dvd. if they have this option, why dont MOXI users?

I understand the whole thing about studios not wanting people to record their own stuff, but come on.

This option right here might be the deal breaker for a few people.

Originally posted by sunbound
ok, so from what i see at tivo, their users have the option to burn the shows theyve downloaded to dvd. if they have this option, why dont MOXI users?

I understand the whole thing about studios not wanting people to record their own stuff, but come on.

This option right here might be the deal breaker for a few people.

I agree 100%. I could overlook the small hard drive and horrible picture on the analog channels if you could back up your recorded TV on DVD's. If Tivo's not getting heat why should Moxi?

Originally posted by sunbound
ok, so from what i see at tivo, their users have the option to burn the shows theyve downloaded to dvd. if they have this option, why dont MOXI users?

I understand the whole thing about studios not wanting people to record their own stuff, but come on.

This option right here might be the deal breaker for a few people.

I think that it is a question of digital rights management (DRM) again. There is a bit of info on it at the EFF Website (http://www.eff.org)

Including this article (http://www.eff.org/IP/DRM/fair_use_and_drm.html).

DRM is a good argument. Being able to protect copyrighted works. I have no complaint about being able to protect those works. But i can also see the difference between protecting a work that is televised and protecting a work that is on a pressed DVD. If ive been forced to watch as many minutes of comercials as their are of the tv show i want to watch, ive already paid for the program i want to watch, considering ive paid for my cable TV and ive had to watch/listen to the comercial.

time... is... money

Also, going back to what one of the articles above said. the music and movie execs aren't starving in the streets. the Simpsons are still on TV. How many creative minds where brought to their knees from piracy?!

im not advocating piracy. I believe that the minds and hearts involved in making a good movie and making a great cd are definately worthy of getting the money for it. Unfortuately, the money doesnt always follow the talent... well, unless the revenue is earned during a concert.

Still, TiVo allows you to transfer things off of the internal hard drive. They aren't getting heat for it. Why is it such a HUGE issue for Moxi???

yeah,that was my original point.

i like my moxi, id LOVE it if i could keep the things i wanted to keep, by transfering them off the box and on to one of my other computers.

a $100 tivo and a $12/month service fee is pretty close to the $10/month rental fee and the $10/month service fee for this thing from charter.

its a tempting change.

I think the major factor is that Tivo outputs an analog signal while Moxi's is digital. My understanding is the video industry is most concerned about the risk of allowing digital copies of content since there would be no loss of signal and no distinction from the original.

Terry

Originally posted by cableric
BTW, for those of you living in the Sunflower system, they are working on digital simulcast, although I don't have a timeline.

Late March - early April is what they're shooting for.

Originally posted by cclaterb
Hey MoxiGuy,

I got the 3.2 upgrade a few days ago and to be quite frank I am not thrilled!

1) Analog video is still BAD! Does not get any good until you see Digital channels. My Opinion... 3.2 did not improve things. Of course this may be a Sunflower problem... They don't seem to care about Analog quality!

2) Changing Channels (flipping + - on remote) takes 2-3 seconds between channels. This is the biggest dissapointment! Called Sunflower... did not seem to care!

3) New Tickler is faster but bottom is cut off on my Sony 51" so not any use! Did not have any cut off problems with old tickler.

4) VOD works for some items get errors on others. Response time to bring up program is slow.

5) New HD Video is much better but with my Sony I was using it to "fit screen" so I just left my to 480i and everything works fine... but will need to play with it more to see if anything will solve tickler problem.

6) Overall MOXI is working fine before 3.2 ... did not notice 3.2 added that much! Really want Grid Schedule...

What is the story on External USB storage?

Also, Was told yesterday that while they just got the MoxiMates they did not know when they will start installing! They have been advertising them for 2+ months!!!!

Chris Claterbos
Go Hawks

Ok, Chris- first off- the Sunflower 3.2 upgrade was several weeks ago. The problems you're having sound like a combination of your TV settings being wrong, and possibly a problem with your box and/or signal strength.

The hold up on the 9022 was that it needed the 3.2 OS installed before they could even test them- which they didn't know in January when they started advertising for it.

The 9022 is available now at the Riverfront office if you want it as a stand-alone. If you want it with a mate, you'll have to call for a tech to come out and install it, because they have to filter off your lines, etc.

Given your problems, I would recommend switching out your 9012 with a 9022, and see if that fixes the problem. If you want a mate as well, you can have them schedule an install time for it- but there's nothing stopping you from picking up a 9022 right now.

The "what's playing next" feature of the status bar, visible when flipping through the channels or when you are scrolling the status bar through the channels while watching live TV, is really, really cool. It lets you see what is on, and what is coming up all in the same small area. You can even scroll over and get info about the episode. Very cool.

I'm a Dish Network subscriber who has the 510 Dish PVR, and I'm either switching to Charter w/ Moxi or DirecTV.

If Charter did not offer the Moxi, I would not even consider going back to cable.

Originally posted by iamtext
I just received the software update!

Anyhow, I’ve played around with it for a few minutes and made a list of improvements I’ve found so far:

• Menu navigation is 500% faster! (You don’t have to wait for the menu to fully load anymore before switching to another)
• The menus generally load a lot faster
• When changing to a new channel, the status bar at the bottom now has the nifty ‘what’s playing next’ thing (You can arrow over to it, and go up and down, just like in the channels menu)
• Shows scheduled to record are noted in the ‘On Next’ screen in the channel list (and now at the info bar at the bottom) to the right of the show title with an open blue circle
• It’s a lot easer to delete programs now because after you click delete the first time, the ‘yes, delete’ option in the next screen is selected by default
• There’s a new ‘HDTV’ menu
• There’s a new little effect when moving around. The little white arrow has an orange one that moves from behind it in the direction of the desire
• Menu’s seems to have more of an emphasized ‘fade in’ effect
• When you push channel + or – in the channel list, It makes a ‘bling’ noise

I still don’t understand why they can’t re-encode the ‘bleeps’, ‘blings’, and ‘bloops’ so I can listen to them while watching something with dolby digital sound.

Overall it’s a pretty nice improvement. I understand that the major software updates take a while to test and what not, but at the same time it would be nice to see smaller bug fixes more frequently.

Just in case you’re wondering, I didn’t automatically receive the software update; I triggered the software update feature from the diagnostics screen.

I was just looking for a little follow up with the VOD, not the pay-per-view, but the HBO, Starz, etc. I am with Charter and they claim it works sometimes with the MOXI. I am just trying to find out what the current status is elsewhere. I was told it now works all the time in the one of the Wisconsin markets (Fon Du Lac). I have not yet been able to make this work (only a few days of trying). Is this feature working for everyone else yet? If so did it start after a software update? Thanks for any input you all have. I know the topic has been discussed previously, but I am just looking for some updated information.

VOD has been working in St. Louis since late January. It's out periodically, but it was working this weekend. It wasn't part of any software upgrade to my knowledge, the VOD card just showed up on the menu one day.

I concur with GlendateHDTV - VOD in St. Louis has been working for a few months on the Moxi. Charter's VOD service of any kind does occasionally go out for a few hours.

One note- I am not one to complain too much about Moxi's layout vs. a grid [although i would prefer a grid-style too], but the layout of VOD is very irritating. There are so many layers to get through that it is almost mind numbing. Example: VOD-HBO-Movies-Action Movies-etc. Why must I dial down through so many levels to get to a specific movie? And it would be awfully nice to have the search feature include VOD offerings.

hey. I have something of a problem on a couple of levels. I had adelphia install my moxi dvr yesterday, and unbelievably, I hit a problem when I tried to set up scheduling, I screwed up and deleted something I shouldnt have. When I try to add it again, it says that its in the scheduling list, says its in the series list...yet isnt scheduled to record. What I'd like to know, is if there's any way I can erase the histories etc so that I can start fresh?

additionally, I have a PC that has Windows XP Media Center Edition 2005; can I use the ethernet jack to hook them up and use the box from my pc?

thanks in advance for your help.

Originally posted by abcward

One note- I am not one to complain too much about Moxi's layout vs. a grid [although i would prefer a grid-style too], but the layout of VOD is very irritating. There are so many layers to get through that it is almost mind numbing. Example: VOD-HBO-Movies-Action Movies-etc. Why must I dial down through so many levels to get to a specific movie? And it would be awfully nice to have the search feature include VOD offerings.

Yeah the VOD menu is pretty lame. Seems like it took a dozen clicks when I was trying to catchup on Deadwood in VOD before actually finding what I wanted. A little too organized.. Or more like it uses such a small/middle portion of the screen that they could do more options/menus/selections on a single screen without having to click around as much.

Originally posted by tlmcca
I think the major factor is that Tivo outputs an analog signal while Moxi's is digital. My understanding is the video industry is most concerned about the risk of allowing digital copies of content since there would be no loss of signal and no distinction from the original.

Terry

I thaught they both stored programming digitally. and even if tivo converted it back to analog, when the files are transfered over to another computer, and burned to a dvd, thats a digital format, so i dont think that argument would really hold water.

Yeah, I'm pretty sure TiVo outputs digitally. I think you can copy directly to your laptop with the new TiVo-To-Go.

Some folks have asked what was fixed in the 3.0.114 version. Here are some highlights.
Audio After tuning, there were cases where picture would start before audio kicked in. Now the audio and video start together
Deleting a DVR recording. There were rare cases where the system would freeze after deleting a recording. This is now fixed.
"Error" instead of date. Some of you who like to peek into the onscreen diagnostics reported that you saw "error" where you should have seen the date of the last update. This has been fixed.
Blackjack. For those folks with Games, we fixed a bug in Blackjack that caused a freeze after dealing 20 hands.
Disappearing Channel. We fixed an error that caused a channel to disappear from the lineup when the local cable company moved it from digital to analog. Now we track that correctly.
Reboots. We fixed a situation that was causing the system to reboot spontaneously.
Channel Number for On Demand. Local cable operators can now designate a channel number that will let viewers jump directly to the On Demand menu.

Is this a blow to the Moxi Movement? I was surprised to hear about Comcast signing with TiVo after I thought they had walked away from talking...

abcward & phatty,

Thanks for reporting the problems you're seeing with On Demand. Our U-I is designed to deal with both of them. If it's not happening, we need to investigate it locally.

The Moxi U-I for VOD is designed so that the title search should bring up both scheduled and On Demand titles. Is that not happening for you? Can you try searching for a title that you know is available and let me know the result.

[edit: sorry, I got this wrong. The unified search is a 3.2 feature]

Also, with regard to hierarchies and having to click multiple levels... This is one of the main things we're trying to avoid with our design.

The hierarchies are not part of the Moxi U-I. They the way the listings are set up in the On Demand system for all guides in your area. What we're trying to do with Moxi is two things: one is to offer a way for that organization to play through our interface. Two... we're trying to give you an alternative interface by letting the titles pop up into a vertical list (just like channels or movies). We may need to make some adjustments to exactly which titles pop up out of the hierarcy for quick browsing. But the principle of the design is to solve exactly the kinds of problems you reported.

When you bring the main HBO card into place, what titles pop up in the main maenu? Also, when you bring the HBO movies card into place, how many movies do you see popping up out of the hierarchy?

Has anyone tried using the Moxi to a DVD burner through componet video ?

Originally posted by measlick
Is this a blow to the Moxi Movement? I was surprised to hear about Comcast signing with TiVo after I thought they had walked away from talking... We don't see this as a blow to the Moxi movement.

Comcast is planning to offer TiVo as a premium service for an additional charge above their standard DVR. (similar to basic tier channels, and then add HBO for more bucks.). The new service is planned for mid-2006 at the earliest.

It's a new idea for cable to offer customers a choice of which DVR software they would like. If this pattern takes hold, we think it's a great opportunity for Moxi. Right now, we're shut out of markets where the cable operator is offering a different DVR. We welcome the idea of competition for customers.

MoxiGuy

Choosing your own DVR software would be fantastic; though it's hard to imagine someone will pay extra for a specific UI IMO.

Originally posted by grendyl
Choosing your own DVR software would be fantastic; though it's hard to imagine someone will pay extra for a specific UI IMO.

If your choice is between TV Guide and Tivo, I would pay for the upgrade (as long as it is reasonable), just like I pay a little more for my Mac than having to deal with Windows BS.

I have updated my Moxi FAQ (http://users.adelphia.net/~ksoltmann/SPLMoxiFAQ.htm) to version 0.4, including the following (changes are in green text; questionable material is in red text):

- Incorporated "Moxi failures" into "DVR deployment history" based on additional information provided by MoxiGuy (early BMC8000, Scientific-Atlanta Moxi's, Comcast deployment, Sony Moxi's).
- Potential method to access Configuration Tool (not necessarily useful) - from MoxiFAQ's Michael
- Additional info and feature request for live TV recording buffer and pause/screensaver
- Clarified hard drive space consumed by analog signals under a picture quality category
- Addition to section on changing video output resolution on box
- Clarification of DVI port "handshake" delay
- Minor addition to universal remote section
- Intermediate software update 3.0.114 release notes (from MoxiGuy)
- Rough draft of additions to Troubleshooting and OSD sections
- Additions/clarifications to Bugs section: tuning problem, erratic VOD service, player-bar time inaccuracies, keep/delete problem (shows fail to record), audio losses
- Stand-alone 9022s for Sunflower Broadband
- Recently approved TiVo patents that could impact other DVRs

Tiltmedia: Just got the Moxi box. So what's the deal with the heat? This thing is smokin! I'm adding a variable speed fan to my cabinet, but I can't find specs on the wattage draw. Anyone know?

From “Moxi power” topic in the FAQ: A disadvantage of running continuously is that the Moxi has been estimated to draw about 80 watts of power.
From the “Installation>Ventilation” topic in the FAQ: Proper ventilation seems to be very important for the Moxi. According to Motorola, cabinet installations must have no doors or have open airflow. In addition, you are supposed to keep it away from other heat-generating components and have at least two inches of clearance on the top, sides, and back.

drew65: The grid view really is the most sensible layout for a TV guide. Regardless of what your market researchers are saying, it just makes sense, and the number of comments about it in this thread indicates that. If this is unacceptable or infeasible, then a way to facilitate what I described above would be really helpful.

From the “Grid-based program guide” feature request in the FAQ:

Despite a large outcry for this feature, Digeo does not seem to be making it a priority. There is a theory that they are avoiding the grid guide, because it would require paying a license fee to Gemstar (owner of TV Guide) based on a number of patents they have in this area. This seems likely, as other DVR manufacturers (like ReplayTV and TiVo) have been "forced" to sign licensing agreements with Gemstar to provide grid-style program guides.

According to MoxiGuy (12/2004), a time-forward control is under development as a partial substitute to a true grid-based guide: There's also a neat control for flipping the entire channel list forward through time by 30-minute chunks or 24 hour jumps. It's not quite a grid, but it lets you compare what's on across multiple channels. The time-forward control works in all of the filters, too, so you can compare movies, sports, etc. It is planned as part of the 4.0 update in mid-2005 (the next major update after 3.2).

drew65: There have been occasions where I came home at night, and realize I missed a show I wanted to see an hour ago or more. Since the TV happened to be on the right channel, I was able to rewind all the way to the start of my show. However, halfway through the show, MOXI would dump the recording from its buffer, because the time had expired. It would be helpful if MOXI checked to see if you're currently watching a program before it deletes it from the buffer...and maybe decide to dump the *next* show, instead. There's probably a way to 'record' it manually, as well, but I wouldn't have expected it to be erased while watching it...again, if MOXI did this simple check, it could avoid this annoyance.

The live TV buffer is as short as 30 minutes on the Moxi, so you need to hit record immediately to retain as much of the buffered program as possible.

From the live TV recording buffer” topic in the FAQ:

In contrast to ReplayTV DVRs, which make all of the free space on the hard drive available for buffering live TV, there is apparently a small amount of hard drive space set aside on the Moxi.

According to the Moxi Viewer's Guide v3.2: Moxi stores up to 30 minutes of the current show in temporary memory (10 minutes of HDTV). When you change channels, temporary memory clears. To see how many minutes of the current show are stored, press play. The highlighted part of the player bar indicates how much of the show is stored.

In practice, however, it appears that there is always a minimum of about 30 minutes of buffered content for HD channels. This is consistent with a FAQ entry later in the Moxi Viewer's Guide v3.2: “The amount of available temporary memory space varies, but is never less than 30 minutes.” The Moxi will continue buffering for another 15-30 minutes. However, at some point part of the temporary memory is cleared, reducing the buffer back down to ~30 minutes. This additional buffering and loss of older material seems to happen in ~15-minute increments. If you are watching a portion that is older than 30 minutes when one of these increments is reached, the program will break up and jump ahead. The situation is similar for SD channels, except that the minimum buffer seems to be more than an hour.

reinholder: additionally, I have a PC that has Windows XP Media Center Edition 2005; can I use the ethernet jack to hook them up and use the box from my pc?

From the “Ethernet port” topic in the FAQ: For all practical purposes, the Ethernet port is inactive on the BMC9012 units…MoxiGuy has confirmed that the port may someday allow internet access and/or home networking.

sunbound: I thaught they both stored programming digitally. and even if tivo converted it back to analog, when the files are transfered over to another computer, and burned to a dvd, thats a digital format, so i dont think that argument would really hold water.

I think tlmcca was on the money. The copyright owners of the signals are a lot more concerned about the ability of end-users to record the direct, full-quality digital feeds (e.g., the HD data streams recorded by the Moxi) than they are about recordings made by consumer-level on-the-fly MPEG compression of analog signals (e.g., ReplayTV and most TiVo’s). However, there is concern about the latter case, as well. ReplayTV was forced to eliminate internet sharing from its DVRs, and I believe that TiVo-To-Go has some protections associated with it, despite the fact that these are reduced-quality copies.

I've had several instances where Moxi complains that "The unit is overheating -- please move it..." My system is on a glass shelf with no side or front obstructions, and another glass shelf at least two inches above that. The upper glass shelf isn't warm, just the box itself.

The thing bugs you every two minutes with the "reminder" -- is there a way to turn the reminder off after you've seen it once (or a dozen times). The only way to get rid of it is to reboot the system (true?) which is a pain if you have a recording going on.

One time the system was so "overheated" that rebooting it didn't clear the prompts. I unplugged it for half an hour (the room got LOTS quieter) and let it cool down -- fanning it with a newspaper gave off lots of heat! Do I need a new box -- it was one of the very first ones released in the Moxi beta rollout area (in Rochester).

Originally posted by DuctTaper
I've had several instances where Moxi complains that "The unit is overheating -- please move it..."...

That's interesting. I haven't seen any previous reports of that warning message. I will add it to the FAQ. There is a "CPU Temperature" entry in the On Screen Diagnostics>Hardware Diagnostics>Main Overview menu (see Moxi FAQ (http://users.adelphia.net/~ksoltmann/SPLMoxiFAQ.htm) for more info). It would be interesting to know what this value is when your unit reports that it is overheating. Mine is typically around 38C, and someone else reported a value of 42C.

If the unit is not in an enclosed cabinet, AND there is at least 2 inches of clearance on the top, sides, AND back, you should probably try to get a replacement.

From the “Grid-based program guide” feature request in the FAQ:

Despite a large outcry for this feature, Digeo does not seem to be making it a priority. There is a theory that they are avoiding the grid guide, because it would require paying a license fee to Gemstar (owner of TV Guide) based on a number of patents they have in this area. This seems likely, as other DVR manufacturers (like ReplayTV and TiVo) have been "forced" to sign licensing agreements with Gemstar to provide grid-style program guides.

According to MoxiGuy (12/2004), a time-forward control is under development as a partial substitute to a true grid-based guide: There's also a neat control for flipping the entire channel list forward through time by 30-minute chunks or 24 hour jumps. It's not quite a grid, but it lets you compare what's on across multiple channels. The time-forward control works in all of the filters, too, so you can compare movies, sports, etc. It is planned as part of the 4.0 update in mid-2005 (the next major update after 3.2).
.
.
.
The live TV buffer is as short as 30 minutes on the Moxi, so you need to hit record immediately to retain as much of the buffered program as possible.

From the live TV recording buffer” topic in the FAQ:

In contrast to ReplayTV DVRs, which make all of the free space on the hard drive available for buffering live TV, there is apparently a small amount of hard drive space set aside on the Moxi.

According to the Moxi Viewer's Guide v3.2: Moxi stores up to 30 minutes of the current show in temporary memory (10 minutes of HDTV). When you change channels, temporary memory clears. To see how many minutes of the current show are stored, press play. The highlighted part of the player bar indicates how much of the show is stored.

In practice, however, it appears that there is always a minimum of about 30 minutes of buffered content for HD channels. This is consistent with a FAQ entry later in the Moxi Viewer's Guide v3.2: “The amount of available temporary memory space varies, but is never less than 30 minutes.” The Moxi will continue buffering for another 15-30 minutes. However, at some point part of the temporary memory is cleared, reducing the buffer back down to ~30 minutes. This additional buffering and loss of older material seems to happen in ~15-minute increments. If you are watching a portion that is older than 30 minutes when one of these increments is reached, the program will break up and jump ahead. The situation is similar for SD channels, except that the minimum buffer seems to be more than an hour.
Hey Splinke,

Are you a Moxi Representative like MoxiGuy?

Anyway, I really wasn't looking for explanations or workarounds...I'm just suggesting ways Moxi can be made better. I know I *can* press record while I'm watching buffered programming, but I don't see any reason why I should have to, when the box has recorded it already, and knows that I'm watching it. It's a simple 'if' check in the code that chooses what gets cleared from the buffer.

Likewise with a grid view. I just want to voice my opinion so the Moxi developers know that I believe it's a valuable feature. I honestly think whatever patent specifies ownership of the grid view concept should be fought in the courts, because it's not an innovation...it was an obvious application of emerging technology. Therefore, it should not be patentable. In any case, there are other ways to make it usable without an actual grid. What you said about version 4.0 is good to know...I hope it arrives soon.

What do they say about the squeaky wheel? The fact remains that Moxi is cumbersome to use, and I'm suggesting ways to make it more manageable.

Drew

Originally posted by CharterMoxi
Has anyone tried using the Moxi to a DVD burner through componet video ?

Yes, i have. I purchased a sanyo dvd-recorder for this purpose. It seems to work pretty good, the recording anyways. As long as i play it back on that recorder, the movies play fine, but for some reason all other players cant play the disk. even if i dump the contents of the disk onto my hard drive it doesnt play well.

but yes, it works. and the picture quality is the same.

sunbound

Switched channels and now have no sound on all lower (<=99) channels.
Am optical out.
Can also confirm that the problem is with the Moxi and not my local cable.

What's the cure? And is this sort of thing "normal"?
I love the functionality but I feel like a beta tester.

MoxiGuy, Adelphia changed their line up on the 15th and the Moxi still doesn't have it right. My ReplayTV now is correct and I read earlier that TiVo is on it too. Thanks!

Anyone experience any problems with 720p output from the Moxi to a DLP set? The 1080i output works fine, but when I set it to 720p, the picture is unstable and wavy. I have a Samsung DLP set and I would prefer to have my Moxi output 720p to match the native resolution of my set.

I don't think it is a problem with my TV, because I've tested other 720p inputs. Both my DVD player and XBOX appear to work fine in 720p over the component connection. I've tried both component inputs with the Moxi box and both show the same problem. I guess I'm going to have to swap it out with a different box and see if the problem persists.

Originally posted by vpn75
Anyone experience any problems with 720p output from the Moxi to a DLP set? The 1080i output works fine, but when I set it to 720p, the picture is unstable and wavy. I have a Samsung DLP set and I would prefer to have my Moxi output 720p to match the native resolution of my set.

I don't think it is a problem with my TV, because I've tested other 720p inputs. Both my DVD player and XBOX appear to work fine in 720p over the component connection. I've tried both component inputs with the Moxi box and both show the same problem. I guess I'm going to have to swap it out with a different box and see if the problem persists.
What brand / model DLP set do you have? If you search this and the "Rear Projection Television" forums you will find discussion on this topic - at least as it relates to some Sammy DLPs. I have the Samsung 5063/Moxi combination and experience the same problem and must use the Moxi 1080i output until / if DVI is enabled (on Moxi). It is either a problem with the Moxi box, or Samsung depending on whom you listen to. (spec tolerance issue). I recall perhaps that a more recent board / firmware replacement from Samsung might fix this. If you have the Samsung, you could call them and see. Personally, 1080i from Moxi and the down conversion by my 5063 is good enough until / if DVI gets enabled on the Moxi. If you don't have the Samsung, ignore this post!!! Good luck.
P.S. - Post relating to Samsung DLP Models:
http://www.avsforum.com/avs-vb/showthread.php?postid=4594301#post4594301

Originally posted by drew65
Are you a Moxi Representative like MoxiGuy?

No, I'm just an Adelphia Moxi user trying to be helpful. I have been quite critical of Moxi on several issues, including those that you raised.

...I know I *can* press record while I'm watching buffered programming, but I don't see any reason why I should have to, when the box has recorded it already, and knows that I'm watching it. It's a simple 'if' check in the code that chooses what gets cleared from the buffer.

Technically, the Moxi does not know that you're watching. It just mindlessly continues to record whatever channel you last tuned to, periodically dumping 15-minute blocks of the oldest video (for HD) when its fixed live TV hard drive buffer fills up. I was just trying to explain why paused programs can sometimes leap forward when you are more than 30 minutes behind live (for HD). It would be nice if the Moxi could use more of the hard drive for buffering, when available, so this would not happen, and I hope that they consider it for a future release. However, they seem to have chosen a relatively small FIXED buffer for their system, and such a change would probably represent a significant hardware and/or software revision.

Likewise with a grid view. I just want to voice my opinion so the Moxi developers know that I believe it's a valuable feature...

You had asked if there was an alternative to a grid guide if that was not feasible. I was just letting you know that there was a future plan for an alternative. As a ReplayTV owner (which uses a grid-based program guide), I am in complete agreement with you that a grid guide would be much better than Moxi's implementation.

What do they say about the squeaky wheel? The fact remains that Moxi is cumbersome to use, and I'm suggesting ways to make it more manageable.

It is important to keep making feature requests, particularly since we know that Digeo is at least hearing the requests. I was just trying to be helpful in the meantime.

Originally posted by DuctTaper
I've had several instances where Moxi complains that "The unit is overheating -- please move it..." My system is on a glass shelf with no side or front obstructions, and another glass shelf at least two inches above that. The upper glass shelf isn't warm, just the box itself. Box needs to have an unusually high internal temperature to kick out this message. If you have the ventilation as described, I'd recommend you call Charter on this. The box does give off heat, but most people never see this message. (I never have.) If you can put a thermometer near (not on) the box, I'd be curious about the surrounding temperature.

I'm watching NCAA hoops on CBS right now, and the sound keeps switching abruptly between stereo and surround sound...it's driving me nuts!!!

Is this most likely a broadcast issue, a Moxi issue, or a surround sound system issue?

I know I can switch it to stereo-only output for this show...I'm just wondering what might be causing it.

Thanks,
Drew

Originally posted by wallywanna
What brand / model DLP set do you have? If you search this and the "Rear Projection Television" forums you will find discussion on this topic - at least as it relates to some Sammy DLPs. I have the Samsung 5063/Moxi combination and experience the same problem and must use the Moxi 1080i output until / if DVI is enabled (on Moxi). It is either a problem with the Moxi box, or Samsung depending on whom you listen to. (spec tolerance issue). I recall perhaps that a more recent board / firmware replacement from Samsung might fix this. If you have the Samsung, you could call them and see. Personally, 1080i from Moxi and the down conversion by my 5063 is good enough until / if DVI gets enabled on the Moxi. If you don't have the Samsung, ignore this post!!! Good luck.
P.S. - Post relating to Samsung DLP Models:
http://www.avsforum.com/avs-vb/showthread.php?postid=4594301#post4594301

Thanks for the info. I have the HLP4674W model. It's somewhat reassuring to hear that others are experiencing the issue. I heard someone saying that the Sammy DLPs can't accept a 720p input over component which seems ludicrous to me. I've tested a few XBOX games that support 720p and they look fine through component.

I guess I can live with the 1080i output until DVI-support is enabled in the Moxis. Hopefully that will fix the 720p issue.

MoxiGuy-

My box shows a CPU temp of 52C (125F :eek: ) and I've never seen the "The unit is overheating" message. I have 6" clearance to the left, 32" right, 19" top, and 16" back. The temp of the air coming out of the Moxi is 50C, and the overall temp of the air around the Moxi and my other equipment is 26C in a 23C room. I have had some odd stuff happen (picture pixelation, audio drop outs etc.) but I've always chalked them up as a problem with the broadcast. With such a high CPU temp and the problems I've had should I consider swapping out boxes, or is everything "cool" and the problems I've had are just standard broadcast goofs as I suspected?

Originally posted by vpn75
Thanks for the info. I have the HLP4674W model. It's somewhat reassuring to hear that others are experiencing the issue. I heard someone saying that the Sammy DLPs can't accept a 720p input over component which seems ludicrous to me. I've tested a few XBOX games that support 720p and they look fine through component.

I guess I can live with the 1080i output until DVI-support is enabled in the Moxis. Hopefully that will fix the 720p issue.
Yes, not a problem with any other 720p source that I have heard of other than the Moxi box.

Originally posted by drew65
I'm watching NCAA hoops on CBS right now, and the sound keeps switching abruptly between stereo and surround sound...it's driving me nuts!!!

Is this most likely a broadcast issue, a Moxi issue, or a surround sound system issue?

I know I can switch it to stereo-only output for this show...I'm just wondering what might be causing it.

Thanks,
Drew

I think I'm getting the same thing. I keep getting sounds skips and this seems like the cause. Do you have Socal Adelphia?

I'm with Adelphia SoCal...with Moxi...and I have the same problem.

Anyone bored? Try pressing back-back-next for an interesting easter egg...

The FCC is going to ban set-top boxes in 2007??!!

http://www.moxifaq.com/forum/topic.asp?TOPIC_ID=116

What did I miss? What’s the plan here... CableCards with Moxi Software that downloads into my TV?

*Confused*...

Originally posted by measlick
The FCC is going to ban set-top boxes in 2007??!!


What did I miss? What’s the plan here... CableCards with Moxi Software that downloads into my TV?

*Confused*...

I don't think it's as scary as it sounds...the way I read it is that such solutions will be made generically to support cable cards. The cable companies then would provide the cable cards to make the boxes work on their systems. So more choice for us, and less of a monopoly for cable companies. Tivo is already working on a dual-cable card box, and I'm sure others like Digeo would simply switch over to selling boxes that have such slots as well.

And yes I guess TV's would have their own solutions as well. I have a Toshiba DLP with a cablecard slot, and I could - if I wanted - purchase a $500 firewire add-on box that would add DVR functionality to my TV. I don't know if other manufacturers offer this yet, but I'm sure it'll become more prevalent.

Originally posted by MoxiGuy
Moxi outputs only one resolution at a time. So, if you set it to 1080i, you'll see nothing at the S-video or the composite output.

Is this still true? Is it a hardware limitation or software controlled?

I am getting a Moxi from Charter next week (I assume it will be a 9012). I am currently using a DCT6200 and distribute s-video from a central location where the component driven HDTV is located. I just found out about this restriction from this extraordinarily long post.

I suspect this will be a deal breaker for me. I don't want to have to pay for a "two room" solution, Charter doesn't even off this yet. I don't need to view two different programs on different TVs. I just want the same program on several sets at the same time (and one of them in HD).

My OTA SIR-T151 and DCT6200 do this fine right now.

Anyone know of a low end transcoder from PyPbPr to svideo?

thanks,

Originally posted by Mayor McCheese
I think I'm getting the same thing. I keep getting sounds skips and this seems like the cause. Do you have Socal Adelphia?
Yep. Adelphia SoCal. It goes away when I set it to two-speaker stereo, but obviously I prefer the surround sound.

BTW, the CBS surround sound broadcast sounds awesome when it's working...you hear crowd noises coming from different directions...feels almost like you're there!

My MOXI has gone nuts today. All the channel listings are either not there or in some bizzare order. It's changing channels to other than what I choose. It must feel my negative vibes. :D What next another 2 week out Adelphia "appointment"?
The ticker hasn't worked in many days now. Maybe I should just shoot it and put it out of it's electronic misery (or mine).

Originally posted by joe221
My MOXI has gone nuts today. All the channel listings are either not there or in some bizzare order. It's changing chennels to other than what I choose. It must feel my negative vibes. :D What next another 2 week out Adelphia "appointment"?
The ticker hasn't worked in many days now. Maybe I should just shoot it and put it out of it's electronic misery (or mine).

1) Ticker - Call and make sure your box is provisioned for the ticker, this is a feature the CSRs have to turn on...

2) Channels... It sounds like your channel map is set wrong... Don't know why, so find out...

Go to Settings and simply let it rest on the channel list card, (don't open it, just rest on it) then hit back next back next (NOT back back next next)...

Sound will go away, a screen will pop up and say 'retrieving initial account information...' - this will stay on your screen for a minute or 5... It's normal, let it sit until it pops up...

Finally a location card will come up, no reason to play with this if your getting a picture, or you may screw it up worse...

Click the right arrow - your boxes channel map will show up, make sure it is checked on the city/area/market you live in.. If it isn't, find it, check it then submit changes...

I don't know why this would had been changed, or even if this is the case, but this I think is a faster way of finding out then waiting for the tech to show up...

Let us know..

Thanks Michael,
I followed your instructions and found the correct settings. I reconfirmed and will see in the morning if it recaptures the data. I did notice the Ticker came back to life, but this happened before I did what you suggested.

UPDATE: All my channels came back. I think my cable is split too thin and it lost signal. I only have one drop into the apt. and probably need Adelphia to make a new run.

Originally posted by drwtsn32
Anyone bored? Try pressing back-back-next for an interesting easter egg...

Soupy Sales?

Fang?

Moxi Guy, Any thought of adding the pip feature?

Originally posted by MoxiGuy
Fang?
Pie in the face, Easter Egg. BTW since my Moxi returned to the living the Adelphia channels are up to date. It might have been mine wasn't updating.

Originally posted by joe221
Pie in the face, Easter Egg. BTW since my Moxi returned to the living the Adelphia channels are up to date. It might have been mine wasn't updating.

I just noticed that my guide hasn't updated since 3/7 and I've lost all my channels. Methinks Adelphia doesn't know how to configure the Moxi server side properly. Time for a call in tomorrow to get them to force a download.

Originally posted by kelliot
I just noticed that my guide hasn't updated since 3/7 and I've lost all my channels. Methinks Adelphia doesn't know how to configure the Moxi server side properly. Time for a call in tomorrow to get them to force a download.

Are you direct connected to your cable drop? I go through a splitter then an amp. I rejiggered the connections to lessen the db loss to the MOXI and rebooted everything. That helped me. But for how long? I have to split too many ways to cover the apt.

Adelphia not not so so happy with MOXI integration with VOD.

Inside sources say that Adelphia is going to pull the plug off Moxi due to the issues with the overheating of the box, non-compatibility with Subscription based Video On Demand & Free on Demand with pulse purchase option. Adding to it is the no-firmware support for changing the channel output. Moxi if used in TV cabinets tend to get very hot and the internal protection shuts the Moxi off. The strange humming sound which does not seem to get fixed are all but few reasons... Hopefully Digeo is doing something about it.

Perhaps you can put some light on it MoxiGuy?

Where did half this thread go LOL

Originally posted by Poison
Inside sources say that Adelphia is going to pull the plug off Moxi due to the issues with the overheating of the box, non-compatibility with Subscription based Video On Demand & Free on Demand with pulse purchase option. Adding to it is the no-firmware support for changing the channel output. Moxi if used in TV cabinets tend to get very hot and the internal protection shuts the Moxi off. The strange humming sound which does not seem to get fixed are all but few reasons... Hopefully Digeo is doing something about it.

Perhaps you can put some light on it MoxiGuy?
Well I kind of find that interesting as I have the Moto 6200 – which Adelphia offered to subscribers P.M. (pre-Moxi) and the Moxi…. and it seems to me that the 6200 puts out more heat than the Moxi does – and doesn’t even have the capability of recording.
:confused:

Originally posted by joe221
Are you direct connected to your cable drop? I go through a splitter then an amp. I rejiggered the connections to lessen the db loss to the MOXI and rebooted everything. That helped me. But for how long? I have to split too many ways to cover the apt.

They reset the connection and now the guide is back.

Originally posted by Penton-Man
Well I kind of find that interesting as I have the Moto 6200 – which Adelphia offered to subscribers P.M. (pre-Moxi) and the Moxi…. and it seems to me that the 6200 puts out more heat than the Moxi does – and doesn’t even have the capability of recording.
:confused:


You ought to be using 6208 MOTO if you need DVR functionality. Moto boxes do not have tendency to shut down and are stable.

Originally posted by Poison
You ought to be using 6208 MOTO if you need DVR functionality. Moto boxes do not have tendency to shut down and are stable.
Wow Poison, sounds like you've got a bit of a bad taste in your mouth.

Moxi if used in TV cabinets tend to get very hot and the internal protection shuts the Moxi off
I don't know of any STB that can remain stacked in a closed cabinet without overheating eventually.

Adding to it is the no-firmware support for changing the channel output.
Are you refering to the output of the Moxi Mate? That patch should be done by Friday.

The strange humming sound which does not seem to get fixed...
Call your doctor, this may be a symptom of a larger problem.

It's still early folks, give it time. Rumor has it that the new box with the xstream chipset and version 4.0 runs nearly 60% cooler than the current unit and may not even need a fan! MM, see you at the National Show?

Cheers,
cableric

Originally posted by cableric
Wow Poison, sounds like you've got a bit of a bad taste in your mouth.


I don't know of any STB that can remain stacked in a closed cabinet without overheating eventually.


Are you refering to the output of the Moxi Mate? That patch should be done by Friday.


Call your doctor, this may be a symptom of a larger problem.

It's still early folks, give it time. Rumor has it that the new box with the xstream chipset and version 4.0 runs nearly 60% cooler than the current unit and may not even need a fan! MM, see you at the National Show?

Cheers,
cableric

Cableric. Since you claim to be a tech, you should know better. Ever come across Moto boxes shutting down due to the heating problem as you may have come across with Moxi? The cabinet which I use, works just fine with Motorola but Moxi. What do you say of that. Did you check the heating specs on Motorola boxes compared to Moxi?
As to the patch, yes I got that news.. finally ohh!! Hummmm...Digeo is flying their folks here in next 3 days to see for themselves. I can not be a Doc, if the hardware made has problems 8-))

There was a rumor of 3.2 coming out in September, huh! Last I heard about that was way back in 2004. Apparently they are yet to come out. XStream Chipset? When is that coming out? If you are so sure about the claims, why use the word RUMOR?

Originally posted by Poison
Cableric. Since you claim to be a tech, you should know better. Ever come across Moto boxes shutting down due to the heating problem as you may have come across with Moxi? The cabinet which I use, works just fine with Motorola but Moxi. What do you say of that. Did you check the heating specs on Motorola boxes compared to Moxi?
As to the patch, yes I got that news.. finally ohh!! Hummmm...Digeo is flying their folks here in next 3 days to see for themselves. I can not be a Doc, if the hardware made has problems 8-))

There was a rumor of 3.2 coming out in September, huh! Last I heard about that was way back in 2004. Apparently they are yet to come out. XStream Chipset? When is that coming out? If you are so sure about the claims, why use the word RUMOR?

Never claimed to be a tech, Poison. Just an informed consumer. Actually I had a 6208 that overheated in my cabinet a few years back...haven't seen a Moxi shut down due to heating problems. It's not so much an issue of "heating specs" as much as it is an issue of proper installation. Whether it's a DCT or a Moxi, 2 inches around the box with an open front or an open back, it has always been that way. 3.2 is released, MSO's providing it to their customers is another issue.

Anyway, I'm not going to argue with you, I hear what I hear and I pass it along.

Cheers
Cableric

post edited to avoid confrontation

cableric,

your input in this thread is appreciated by many of us. keep up your contributions.
_____________________

And as far as the Moxi overheating, my moxi runs warm but nothing extreme. Of course, bottom line this box is pretty much a computer and needs to be vented as such. Mine is in an entertainment center as the only component on a shelf with no obstructions behind or in front of it. Never had any issues. I have no doubt that if I threw a door on the front and put more components on the same shelf that it would overheat.

If other people have their Moxis vented similar to me and have different results as far as overheating, I suspect your box may need to be looked at.

Originally posted by drew65
I'm watching NCAA hoops on CBS right now, and the sound keeps switching abruptly between stereo and surround sound...it's driving me nuts!!!

Is this most likely a broadcast issue, a Moxi issue, or a surround sound system issue?

I know I can switch it to stereo-only output for this show...I'm just wondering what might be causing it.

Thanks,
Drew

I am experiencing the same problem here in Athens Georgia with Charter & my moxi. The 5.1 dolby digital hardly ever works with my moxi but it works just fine with my moto 6200. I have found that the 5.1 with the moxy is more likely to work late at night (after 10PM) and hardly ever works during the day. It seemed like a signal strength issue to me so i connected my moto 6200 where the moxi was and its 5.1 digital worked right away with no pops or dropouts??

ANYONE ELSE HAVING 5.1 PROBLEMS WITH MOXI???????

Originally posted by abcward
cableric,

your input in this thread is appreciated by many of us. keep up your contributions.
_____________________

And as far as the Moxi overheating, my moxi runs warm but nothing extreme. Of course, bottom line this box is pretty much a computer and needs to be vented as such. Mine is in an entertainment center as the only component on a shelf with no obstructions behind or in front of it. Never had any issues. I have no doubt that if I threw a door on the front and put more components on the same shelf that it would overheat.

If other people have their Moxis vented similar to me and have different results as far as overheating, I suspect your box may need to be looked at.

I've had my Moxi in an enclosed cabinet since October with absolutely no issues with overheating. It is the only component in a large corner cabinet, so although there is no outside airflow, there is a lot of space in there. I put a thermometer next to the box, and the air temperature is in the 85F range.

My moxi wasn't overheating, but it WAS getting very hot in my entertainment center cabinet (with a door on the front, an enclosed back, and the moxi, DVD player, VCR, and receiver) -- it was hot enough in there that I didn't like touching the top of the receiver.

I left the door on the front, but removed the back. Now the entire area is nice & cool. No problems at all.

I have a 3" gap on the left & right of the moxi, a 1/2" gap in front (between the moxi and the door) and my DVD player is sitting directly on top of my moxi (1/4" gap -- the height of the feet on the DVD) The back is completely open - probably 2 or 3 feet from the back of the moxi to the wall.

Note this is the wintertime and the entire room is cooler than usual. In the summertime it's STILL not a problem in my case because I have a window air conditioner unit directly above my entertainment center. More specifically, we have a split level house and the family room is in the basement. There is a small window right against the ceiling in the corner of our family room with an AC unit in it (we have central air upstairs but no AC vents in the basement and the window unit provides just enough supplemental AC to keep the family room nice & cool). The entertainment center sits diagonally across the corner (leaving a huge triangular area behind it) -- so in the summertime we're getting a lot of nice cold air right off the AC falling onto the back of the moxi box.

Originally posted by Poison
You ought to be using 6208 MOTO if you need DVR functionality. Moto boxes do not have tendency to shut down and are stable.
Adephia doesn't rent the 6208 in our area.

Originally posted by jokerswild

The back is completely open - probably 2 or 3 feet from the back of the moxi to the wall.

I think that this is the key for anyone experiencing overheating problems.

Originally posted by cableric
post edited to avoid confrontation
Shoot,
I wish I had come on board sooner and read the pre-edited version.:)

I've never had any sound issues with my Moxi as far as dropping out, but I've never gotten 5.1 digital either. I'm not sure if my cable company broadcasts the 5.1???? I don't have any other boxes to try and see. I checked the setting to output dolby digital, but it doesn't seem to matter. I dunno???

SevenMinuteAbs,

You will only get 5.1 sound if you have your Moxi connected via Optical or Digital Coax. Also, you obviously need a surround sound audio receiver that does 5.1. One more thing, the show you are watching needs to be broadcast in 5.1, some shows do, some do not.

Fellow Moxi users,

It has happened twice now that Moxi will not record my #1 and #2 series. They are both HD and both FOX.

1) I checked my settings for recording "24" on Fox HD and it records repeats AND new episodes.

2) I thought that maybe FOX HD was down -- but I manually started the recording myself at 9:14pm (14 minutes late) when I realized that the Moxi had failed to record again.

3) Was there too little space? I only have one "Keep Until I Delete" recording right now. That can't be the problem.

Honestly, I believe this is a serious bug in the SCHEDULING -- not the recording. I believe that when I scheduled something else to record and the annoying "make room" came up, that it sometimes removes entries from my "scheduled to record" list. This is apparently a flaw in the algorthim that Moxi uses to decide what to do -- already recorded programs should ALWAYS be deleted BEFORE anything is removed from "scheduled to record" list.

This has happened to me when recording the OC as well and it's probably the single worst thing that could happen to a DVR user.

Does anyone know how to get this bug to Moxi? MoxiGuy are you reading this?

Originally posted by rochers
This has happened to me when recording the OC as well and it's probably the single worst thing that could happen to a DVR user.


Really? Missing "OC" is the single worst thing that can happen to a DVR user?

Seriously though, nothing is more frustrating than missing out on a show that was scheduled to record when you KNOW you did everything right. I honestly can't say that I've seen what you describe. Initially I thought that maybe you were losing guide data, which is obviously crucial for the box to determine what it needs to record, but after you stated that you began to manually record the show and it STILL didn't appear in your recorded list, I thought differently. I would basically assume that if this was a BUG, i.e. something that affects all boxes, people would be screaming, but since it appears to be just you...I offer the 'ol "maybe you have a bad box" line.

Cableric

Originally posted by rochers
MoxiGuy are you reading this? Yes. I'm reading it. And reporting it to the DVR team. We may want to followup up with you by PM>

Originally posted by rochers

I believe that when I scheduled something else to record and the annoying "make room" came up, that it sometimes removes entries from my "scheduled to record" list.

I had the same thing happen when I recorded the Super Bowl. Not only did it delete all of the shows that I hadn't marked as "Keep until I delete" but it deleted 1 episode from 2 different series in my "scheduled to record" list as well. For that reason I don't use the "make room" feature anymore. I just delete recorded shows until it allows me to record without barking at me.

Just wondering, what do others see for their CPU temp? Mine is between 50-52C (122-125F) which seems a bit on the toasty side to me. Can't wait to see what it is during the summer!

Originally posted by Holothurian

I had the same thing happen when I recorded the Super Bowl. Not only did it delete all of the shows that I hadn't marked as "Keep until I delete" but it deleted 1 episode from 2 different series in my "scheduled to record" list as well. For that reason I don't use the "make room" feature anymore. I just delete recorded shows until it allows me to record without barking at me. [/B]

Exactly -- this should NEVER happen -- that a scheduled program is removed before it is actually recorded. MoxiGuy, just let me know how I can help. I'm a very technical, critical user that would be perfect for testing.

Scott

Originally posted by Holothurian
Just wondering, what do others see for their CPU temp? Mine is between 50-52C (122-125F) which seems a bit on the toasty side to me. Can't wait to see what it is during the summer!

Try not to let it reach 62 deg otherwise the protection mode of MOXI will turn the box off. Once it did reach that temp., and the box shut itself down, you will end up having hum music. Though Digeos claim about Moxi shutting down is 67 deg. May be I am wrong but that is what I can think of.

Originally posted by Holothurian
Just wondering, what do others see for their CPU temp?

I have 2 moxi boxes, one is in the family room which is on the main level of the house and the second box is in the basement.

Family room reads between 44C-46C
Basement reads between 36C-38C

My brother also has a moxi box and his reads 42C

MoxiGuy or cableric,
I’ve got a question and I apologize if its already been answered/discussed.

On p.37 of the Moxi manual that I was given (Viewer’s Guide Version 3.0) with my unit….in Setting Audio Output…It states…
1. In the Settings category, select Digital Audio, and then press OK.

2. Then select one of the settings that your TV supports:
Dolby Digital
Left-Right Stereo
RF/TV

Well I’ve got some cheapie RCA-type Composite audio cables connected to my display…and I’ve got a digital audo (S/PDIF) cable hooked to my 7.1 receiver.

For the life of me, I can’t find any item in the Settings category to do --#1. as stated above.
I can do #2 without any problem as that menu comes up.

Whaz up with this #1 ?

MoxiGuy,

I've read about the MediaLink application, which sounds great. But are there any plans to support UPnP sometime in the future? I use RealNetworks Rhapsody, and it'd be great if I could use the Moxi to stream audio from Rhapsody to my home theather system.

I've been seeing a number of postings about this and that not working here or there. Maybe I've been one of the lucky ones, but we have been using Moxi from Charter, and really haven't had any problems. We did have one issue of the channel guide losing descriptions, but it corrected with a reboot. Overall, we have been very, very happy with Moxi's performance.

That said, there are still two pending issues that I am patiently awaiting to be addressed:

1. VOD
I find it very disappointing that Charter won't let ANY customers--only employees--have VOD enabled until it is "officially" rolled out. It really annoys me that one of my colleagues has VOD enabled, and it works just fine for him. Apparantly, his account was flagged by mistake. Of course, because he hired me, I'm not about to blow the whistle on him! ;) But seriously, this makes me wonder two things:
How tough is it to manage the accounts? I would think that if there was functionality that was or was not supposed to be available to ALL "customers", that they could push out a mass-change and be done with it. And if they can't tell the difference between "customers" and "employees" on the accounts, then it's simply bad programming. This all hints of the "Cable Company Mentality" of allowing multitudes of exceptions for customers and not being consistent.

I signed up as a "pilot" user last year, and was given the opportunity to provide feedback. I did, and I hope that my contributions were useful. I do understand that I really can't have any other expectations about the "Pilot" program other than I was able to use Moxi prior to rollout. That said, why won't they utilize "Pilot" users to test the additional features such as VOD and software upgrades? ReplayTV seemed to have no problem with this. While I certainly don't want to be condescending toward Charter employees, I speculate with high confidence that many "Pilot" users would provide far better feedback than most Charter employees would. Who else would be better to exercise a system, find and report problems, and evangelize about the system than users who are excited and passionate about the it? With little (and I mean very little) expense, companies could leverage their devoted users for their benefit, and everyone is happy. This is a real pet peeve of mine.
2. Version 3.2
Yes, I know that there are quality testing issues that take time, but pushing out the 3.2 update would really improve my confidence as a customer...possibly even more so than pushing out VOD. Why? because it would show me that improving the user experience is important to Charter. Continually saying things like "We have no rollout date, but it's coming" and "be patient, it's coming" and "When it rolls out, you'll know" are nothing more than smoke screens, and it makes me question my real worth as a paying customer.

OK, so I got that off my chest. Now, I don't want to digress too much, but I am currently in the market for a new TV. It'll be an HDTV, and be either plasma, LCD, and projection (how's that for indecision?!?) The problem is that I really don't want to commit to a new TV until v3.2 rolls out due to the several issues I have read about with pre-3.2 releases. So, it looks like I'll be putting off my purcahse until then.

Anyway, just wanted to jump back in and throw in my $.02....

Originally posted by jbarr
I find it very disappointing that Charter won't let ANY customers--only employees--have VOD enabled until it is "officially" rolled out.
Huh? VOD is available to all charter customers in my area (SE Washington). It's been working for us here since at least January.

MoxiGuy,

Can you explain how this application will work?

http://cedmagazine.com/cedailydirect/2005/0305/cedaily050323.htm

Digeo picks up the phone

Jeff Baumgartner, CED

Digeo Inc. has added a telephony application to its flagship Moxi Media Center software platform.

Digeo has added the app, called Phone Link, via technology partnerships with Nortel Networks, Cedar Point Communications and Net2Phone Inc.

Digeo, which has software deals with set-top makers such as Motorola and Scientific-Atlanta, said the new capability, which includes TV-based caller ID, message waiting notification and call logging, will be offered to "select" customers of Adelphia Communications and Charter Communications later this year.

Digeo's new platform will also enable users to re-direct calls to external numbers or directly into voicemail.

Digeo is one of a handful of companies with TV-based telephony applications in their portfolios. Sprint Corp. has demonstrated an OCAP-based messaging app running on S-A set-tops, and Integra5 has announced deployments with a couple of mid-sized broadband service providers.

edit: Additional Articles:
http://www.prnewswire.com/cgi-bin/stories.pl?ACCT=109&STORY=/www/story/03-23-2005/0003243371&EDATE=

http://prn.newscom.com/cgi-bin/pub/s?f=PRN/prnpub&p1=20050323/SFW093&xtag=PRN-prnphotos-44552&redir=preview&tr=1&row=1

Mark

Originally posted by drwtsn32
Huh? VOD is available to all charter customers in my area (SE Washington). It's been working for us here since at least January. Maybe they're rolling it out by region or something.

Jim

Each region is independent from others, each market is even more so independent, and make their own rules. Usually they do let customers test products and always after employees have done so.

Say for instance the roll out directly to a customer test bed doesn't go to plan, now Charter has beta customers calling, and worse, by word of mouth, slamming the product because the roll out didn't go to plan. Employees? if it doesn't work they just tell someone, do they go off telling their friends and family's? Usually not.

Another issue with new things can be cost too, maybe the market your in is only testing VOD and isn't actually paying for the service(s) yet, but once they start getting money from customers they will be paying. This involves contracts and a huge mess of things.

Just know as long as everything goes to plan with the employee testing it will come to you. I don't have it either and my wife is an employee of Charter her self.

When they upgrade to the Moxi, will they be phasing out the old boxes? Will the old motorolla boxes still work?

Originally posted by Penton-Man
On p.37 of the Moxi manual that I was given (Viewer’s Guide Version 3.0) with my unit….in Setting Audio Output…It states…
1. In the Settings category, select Digital Audio, and then press OK.

2. Then select one of the settings that your TV supports:
Dolby Digital
Left-Right Stereo
RF/TV

Well I’ve got some cheapie RCA-type Composite audio cables connected to my display…and I’ve got a digital audo (S/PDIF) cable hooked to my 7.1 receiver.

For the life of me, I can’t find any item in the Settings category to do --#1. as stated above.
I can do #2 without any problem as that menu comes up.

Whaz up with this #1 ?
I think that's a typo in the 3.0 manual. In the 3.2 manual (http://www.bendcable.com/MoxiViewersGuide3.2.pdf), it is corrected to say "Audio Output" (instead of "Digital Audio") in the first part of the instructions.

You should select "Dolby Digital" in this menu so that the Moxi will use the digital audio cable hooked up to your receiver when there is a channel with digital audio tuned in.

splinke,
Thanks for the feedback!

The Audio Settings ("Dolby Digital", "L-R Stereo", and "RF/TV") have always been somewhat of a mystery to me. After doing some testing, it seems to me that there is no reason to select any setting other than "Dolby Digital".

The RF output on the back of the Moxi is apparently not even active, so I don't know why there is an "RF/TV" choice. More importantly, both the analog and digital outputs on the back of the Moxi seem to be active no matter whether the "Dolby Digital" or "L-R Stereo" setting is selected. The only functional change that seems to occur is that when you select the "L-R Stereo" setting, the signal on the digital output is downgraded from Dolby Digital to a non-Dolby digital format. However, I don't see much reason for this.

Perhaps based on my setup I am missing something, though. Is there some functional reason for the different settings? There must be a reason that they are there!

More detailed test results:

When using the analog output on the back of the Moxi (the red and white RCA plugs), I seem to get stereo analog signal on all channel types regardless of the output setting (although the "RF/TV" may downgrade the signal from stereo to mono).

When using a digital output on the back of the Moxi (in my case, the optical output), Dolby Digital audio is output on digital SD and HD channels (when available) only when the "Dolby Digital" setting is selected. When the "L-R Stereo" or "RF/TV" settings are selected, the Dolby Digital audio from digital SD and HD channels is downgraded to "PCM48". For analog channels, the audio is digitally encoded to "PCM32" regardless of the setting.

This also indicates that the Moxi is doing a lot of work with the audio. Analog audio is being simultaneously output as both analog and digital (after analog-to-digital conversion). Digital audio is being simultaneously output as Dolby Digital (or PCM after digital re-encoding) and analog (after digital-to-analog conversion). Is this accurate? Could small bugs in this system help explain some of the many audio issues reported by different people?

This is a new feature that will trialed on a limited basis this summer. I don't expect wide availability until 2006.

Here's how it works. If you have VoIP service from your cable company, then Moxi can tie into the system (through its internal cable modem). When you get a call, Moxi can pop up the ticker and let you know who is calling. It can do call waiting ID, so that if, say, someone is already on the phone you can see who is trying to get through. There's also a new card on the Moxi Menu called Telephone where you can get a log of your calls.

By the time this gets into wider release, I expect that we will also add a voice mail feature where you can scroll through voice messages and play them (similar to the way you can play back recorded tv shows). We've been demoing this feature in advanced briefings to press and analysts. It always gets a good response. It's a visual interface to your messages, so you can listen to them in the order you want.

What's neat is that unlike existing products that do caller ID on TV, there's no new wiring required. You don't have to run a phone cord to your TV because the Moxi is already connected to your cable's phone service.

Jbarr,

Last week, I talked to the same Pat you discussed your problems with and he told me that VoD should be rolled out by the end of this month and 3.2 a week or two after that.

I'll keep my fingers crossed.

I know they wait until they feel it's tested enough. I understand they don't want to get a ton of calls complaining that something doesn't work right. But quite honestly, if an individual customer requests it - knowing that it may still have problems, it be nice if they could get it warts and all and decide for themselves.

Anyway, I hope Pat was giving accurate info and we'll be seeing our Moxi live up to its potential within the next few weeks!

My only frustration that is becoming more and more apparent to us Charter users with Moxi is that something bigger and better will probably come along by the time Charter actually ever rolls out any useful features to their consumers. Now if there were a satellite service that had an affordable hd dvr, I would jump on it in a heartbeat. I think Charter is really dropping the ball on Moxi. I will be honest and say that I would love to have more than just a good ole plain dvr with blah features and that is exactly what I have now with the Moxi. I'm not bashing Moxi or digeo at all, just Charter for their poor implementation and ssslow rollout of advanced features and upgrades. The Moxi has worked fine for me but not without more than it's fair share of bugs. It's not saying much when I've had fonder memories from my ReplayTV experience from more than 3 years ago! Sorry for the rant guys but someone had to say this. If Charter doesn't get off their butts and get the ball going newer technologies will definitely pass the Moxi by in no time!

"You will only get 5.1 sound if you have your Moxi connected via Optical or Digital Coax. Also, you obviously need a surround sound audio receiver that does 5.1. One more thing, the show you are watching needs to be broadcast in 5.1, some shows do, some do not"

I have a digital coax hooked up to my Dolby Digital receiver going out to my surround speakers. My receiver NEVER says that it is getting a true dolby digital input. I dunno???? It works fine with my OTA signal for 5.1 DD and for DVD's, etc.

Originally posted by awp
Jbarr,

Last week, I talked to the same Pat you discussed your problems with and he told me that VoD should be rolled out by the end of this month and 3.2 a week or two after that.

I'll keep my fingers crossed.Cool. But it looks like the date has slipped again from what I heard...but I know it'll happen soon.

I know they wait until they feel it's tested enough. I understand they don't want to get a ton of calls complaining that something doesn't work right. But quite honestly, if an individual customer requests it - knowing that it may still have problems, it be nice if they could get it warts and all and decide for themselves.And that's been my point exactly. I'm not saying roll it out to every customer. That'll come. But if a customer calls in and says, "Can I have VOD?" with the full understanding that it is prone to pre-rollout problems, then why not?

The other frustrating part is that I keep receiving mail solicitations from Charter about VoD, and I keep seeing commercials for VoD. OK, so I haven't read the fine print, but the message they're not conveying is that DVR VoD is a very separate issue from the standard Digital Cable Box VoD. We have VoD on our Digital Cable box, but not on Moxi.

Anyway, I hope Pat was giving accurate info and we'll be seeing our Moxi live up to its potential within the next few weeks! Me too. I really, REALLY like Moxi, and if I get a new HDTV, it'll really show off its capabilities.

Hoping for progress soon...

Originally posted by SevenMinuteAbs
"You will only get 5.1 sound if you have your Moxi connected via Optical or Digital Coax. Also, you obviously need a surround sound audio receiver that does 5.1. One more thing, the show you are watching needs to be broadcast in 5.1, some shows do, some do not"

I have a digital coax hooked up to my Dolby Digital receiver going out to my surround speakers. My receiver NEVER says that it is getting a true dolby digital input. I dunno???? It works fine with my OTA signal for 5.1 DD and for DVD's, etc. Hmmm. Strange. I have my Moxi box connected to my Sony home theater system through a TOSlink cable, and the word "Digital" lights up when Moxi is connected. Obviously, we don't receive 5.1 on every channel, because the content has to be in 5.1, but for those channels that offer 5.1 content (particularly movie channels), it's VERY nice.

You may want to contact your cable provider and ask. Maybe there's some setting that needs to be tweaked.

Oh, did you go into Audio Settings and select "Digital"? (I forget the actual selections, but I did that and it works like a charm...)

Yeah, I checked the digital on the audio out tab. When I first noticed it was on NFL games on Fox. OTA they have 5.1, but through the box it was not. Same receiver, same cables, same broadcast. I dunno??

what type of cable are u all using for the digital audio.
i bought what i thought was one at walmart (it said digital audio) but when i hook it up to my surround system i get no sound. ive tweaked all the settings on moxi and the surround sound. i have to use RCA to get any sound. do i leave the rca hooked up with the ohter cable?
thanks

Some receivers (my Pioneer VSXD912k) make you pick what input uses the digital connection. You have to manually tell the receiver to associate the digital with TV or VCR or DVD etc.

Originally posted by SevenMinuteAbs
Yeah, I checked the digital on the audio out tab. When I first noticed it was on NFL games on Fox. OTA they have 5.1, but through the box it was not. Same receiver, same cables, same broadcast. I dunno??

...and this is for the Fox HD feed from your cable company?

Cableric

I picked the digital input on my reciever, but still couldnt get audio.
thanks
rob

Something I noticed the other day...The Welcome to Moxi video is gone. If I chose it, it starts with the logo and music then pops off. I bet it's still holding onto the space it took on the HDD. It'd be nice to reclaim it!

The past few days I can get no audio at all over NBC-HD on my Moxe. Other HD channels and standard NBC come in fine. I also use a CableCard, and NBC-HD audio is fine there.

Anyone know if this is something I can troubleshoot on my own, or do I have to deal with an Adelphia service call (urgh)?

2left,

I have regular issues with NBC HD sound and have found the only solution is to reset the box when the sound is lost. (note: my OTA NBC HD signal does NOT have this problem nor does my second Moxi box have it at the same as my first Moxi box. The problem is definitely Moxi related and not Adelphia or NBC.)

The problem is intermittent, and I may be wrong here, but it appears to be triggered by multiple recordings scheduled the hour prior to or at the same time as I schedule a NBC HD recording. Somehow the box seems to get confused and shuts down the audio. The reset does the trick but you have to be on your toes so that a recorded program doesn't end up without audio.

As a result, I've changed my viewing habits. If I'm at home I watch NBC HD live and record the shows on other stations that are on at the same time (i.e. watch West Wing and record Alias). If I'm not going to be home, and the show is important to me, I schedule recording it on both of my Moxi boxes so if one fails I'll have a backup.

bwb

I hooked up my Moxi to my receiver with coaxial digital out for the first time yesterday and noticed some strange things:

1) the sound effects no longer work (moxi beeps and chimes)
2) there is a slight 1 second delay for the audio to kick in after FF/RW
3) the audio will ALWAYS be desynced after FF/RW until you hit pause/unpause

Annoying!

Would I notice any difference by using TOSLINK instead?

Originally posted by bwb
. . . As a result, I've changed my viewing habits. If I'm at home I watch NBC HD live and record the shows on other stations that are on at the same time (i.e. watch West Wing and record Alias). If I'm not going to be home, and the show is important to me, I schedule recording it on both of my Moxi boxes so if one fails I'll have a backup.

bwb - Thanks for the advice, I'll figure out a schedule that works. Now, wasn't the dual tuner DVR designed to avoid all this . . .

Originally posted by 2left
bwb - Thanks for the advice, I'll figure out a schedule that works. Now, wasn't the dual tuner DVR designed to avoid all this . . .

You would think...:D

Originally posted by Eyecannon
I hooked up my Moxi to my receiver with coaxial digital out for the first time yesterday and noticed some strange things:

1) the sound effects no longer work (moxi beeps and chimes)
2) there is a slight 1 second delay for the audio to kick in after FF/RW
3) the audio will ALWAYS be desynced after FF/RW until you hit pause/unpause

Annoying!

Would I notice any difference by using TOSLINK instead?

I'm hooked optically and 1) is normal, no beeps on digital.
2) happens to me too, I haven't noticed 3).

Originally posted by Eyecannon
I hooked up my Moxi to my receiver with coaxial digital out for the first time yesterday and noticed some strange things:

1) the sound effects no longer work (moxi beeps and chimes)
2) there is a slight 1 second delay for the audio to kick in after FF/RW
3) the audio will ALWAYS be desynced after FF/RW until you hit pause/unpause

Annoying!

Would I notice any difference by using TOSLINK instead?

This is true for MOXI or a TIVO. The problem is the insertion of audio into the digital stream. If you watch a channel that is not using dolby digital then you will hear the chimes and beeps. If I have a HDTV channel tuned into to then the beeps won't pass, but if I tune to Discovery Channel for example then I will hear them. I have not seen your problem 3. You might check your setup and make sure it is all set to output correctly.

As far as TOSLINK vs Digital Coax... I always use TOSLINK when I can. I know that interference can be introduced into coax, but how can you interfere with light going through a cable? I had a salesguy at Ultimate Electronics try to sell me a $120 Monster TOSLINK cable. I asked him why I would want that when I can get a cable for $6.95 from Best Buy and also asked him what interference I can expect with light. He was left with no answer and a stumped look. He then proceeded to tell me that they are pressured to sell the high dollar cables and most people just buy them.

So there is my two cents. Hope it helps.

Rich

We just received ours recently and so far I love it, does not seem like a lot of people are using these yet? Any tips or tricks for these?

skippy_rq is correct in saying that it is much more difficult to introduce interference into an optical light stream through a TOSLINK cable. However, cable build is important for durability and environmental conditions. If you have a well conditioned room and the cables are free from being pinched, moved, run over, etc., then the $6.95 cable should be fine. I would never spend $120 on a digital cable, optical or coax. Unlike analog transmissions, digital transmissions are bits, and they either get there or they don't. There is no in between. I have to disagree that optical is better than coax for this reason. They should be equally good to use.

With my problem, I get audio through the coax audio cable, but it isn't 5.1 surround. I can take the same audio cable and hook it up to my OTA receiver for the same broadcast, and the OTA will be 5.1, no problems. The cable box apparently outputs audio through the coax cable but not in a 5.1 format.

I am using the Coax audio output from the Moxi and 5.1 works fine. Might be the cable company, a setting or bad output.

For 5.1 be sure that the audio output setting is "Dolby Digital." If you have a different setting, the optical and coax audio outputs still work, but you you will only get stereo or a derived surround effect (like Dolby Pro-logic). On the other hand, you will get the beeps and boops. (These go away when 5.1 is playing).

Originally posted by SevenMinuteAbs
With my problem, I get audio through the coax audio cable, but it isn't 5.1 surround. I can take the same audio cable and hook it up to my OTA receiver for the same broadcast, and the OTA will be 5.1, no problems. The cable box apparently outputs audio through the coax cable but not in a 5.1 format.

Are you sure your cable company is passing on the 5.1 audio? Is this for an HD channel?

cableric

Hello,

I've had my Moxi for ~6 weeks now with no problems, until this weekend. I recorded both NCAA basketball games on Saturday and again Sunday. To do so, I recorded the first game according to the schedule on the guide, then recorded the second game and set the stop timer to 90 minutes late in the recording options screen. Each day the second game stopped at the 2 hour 32 minute mark of the program and I was asked whether to continue, delete, start over, etc. Unfortunately, each day the second game went to overtime and wasn't finished yet, so I missed the end of two good games. Good thing I wasn't die-hard fan of Arizona, Illinois, Michigan State, or Kentucky...

According to the progress bar on the screen, it looks like the full 3.5 hours was recorded (2 hours according to the program guide plus the extra 90 minutes that I added), but I can't access the last 58 minutes.

I've been following this thread since about page 70 or 75 and I don't remember seeing discussion about this. Has this bug been reported before? Any workaround? Am I better off recording the next show on the guide instead of using the recording options? I'd rather not have this happen again next week during the Final Four.

Thanks,
Doug

Doug,

I had the same problem for the Wednesday "we screwed up and we are going to do it over" show of American Idol. I had set for American Idol to record 60 minutes over because the guide showed for a 30 min show. The card showed 1 hour and 30 min recording however at 47 min into the show it did the same thing yours did which was asked to continue or delete.


Mark

Doug and Mark,

I saw this once as well...I set the Moxi to record the post-Superbowl Fox shows and added lots of extra minutes to make sure it got everything (I don't remember exactly what I set it to...60 mins or something). When I attempted to watch the Simpsons, it popped up the same 'Keep/Delete' menu right in the middle. I think it was 17 minutes past the original end time that it got cut off, so I suspect they have a bug that prevents extra-time recording from working when it's for anything over 15 minutes or so. Seems to be a pattern here...([time divisible by 15] + 2)?

I'm trying to decide whether to fix my broken tivo or go with the moxi HD unit-- is there a way to group recordings like i did with tivo?

Originally posted by kubrus
I'm trying to decide whether to fix my broken tivo or go with the moxi HD unit-- is there a way to group recordings like i did with tivo? No. Moxi displays all recordings in a simgle list sorted alphabetically. It's very easy to navigate, but recorded shows are all in one list.

But, don't let that disuade you. One of the nice things is that there are no setup contracts, or early cancellation fees, just a monthly charge that's typically less than TiVo's monthly subscription price. My suggestion is to try it out. Best case, you like it and keep it. Worst case, you send it back and are out a month or two of fees.

Originally posted by dfranke
. . . Unfortunately, each day the second game went to overtime and wasn't finished yet, so I missed the end of two good games. . . . Any workaround? Am I better off recording the next show on the guide instead of using the recording options? I'd rather not have this happen again next week during the Final Four.

Thanks,
Doug

You hit the nail on the head. The workaround I use is to just set the Moxi to record the next show. Seems the easiest thing to do.

I spoke to a guy here in STL that handles the advanced services and he reported the padding issues to digeo.

mark

On occassion I am still having audio drop outs, only way to get it back is to reboot, anyone else?

Just tried to record two HD programs at once for the first time. Moxi went ballistic on me. Both HD programs ended up being scrambled together. So I stopped one of the recordings and it still was all messed up. Now, NONE of my HD channels come in correctly! Quite honestly, this is the first time I've been pissed at my Moxi.

Originally posted by awp
Quite honestly, this is the first time I've been pissed at my Moxi.

Welcome to the club... ;)

Does the "MOXIGUY" still post to this thread?

His last post was on Sunday so I would say yeah he does.

Originally posted by todbnla
Does the "MOXIGUY" still post to this thread?
I think MoxiGuy is still around, but I believe many of the employees at Digeo are busy preparing for the National Cable Television Association's 2005 National Show that starts this weekend in San Francisco. No doubt they want to recruit more cable systems to use the Moxi.

I don't have much advice for your audio dropout problem other than to say that many people have had similar issues, and that many of the problems were apparently fixed with 3.0 intermediate updates. Do you have the latest version of the software (accessible in the On Screen Diagnostics menu)? I think it is 3.0.114LR-P.83637 for Adelphia systems or 3.0.115LR-P.84369 for Charter systems (I assume you are on Charter). Unfortunately, I think some with the latest updates are still experiencing problems.

Do the audio dropouts occur on specific channels (e.g., only digital channels, only HD channels with Dolby Digital 5.1, or only certain channels with Dolby Digital)? Do they only occur at certain times of the day? It is probably a long-shot, but you might want to check your signal level (also available in the On Screen Diagnostics menu). Check the signal-to-noise ratio (SNR) and automatic gain control (AGC) readings while tuned to a digital channel that is experiencing dropouts.

SPL Moxi FAQ (http://users.adelphia.net/~ksoltmann/SPLMoxiFAQ.htm)

I have not found anyone upgrading a Moxi to a larger drive. Moxiguy would it work to image the standard (way to small) 80GB HD to a new 300GB HD (suggested)? Then just keep the 80GB around for when you need to return the unit in the future for a Moxi 2 unit. Is there anything is the system that would stop this, most PC's would just boot up without an issue. I have no problem buying it from Charter or whom ever but this waiting for DRM to get with the times is crazy. Just load in a new drive(s) and be done with it.

Originally posted by CharterMoxi
I have not found anyone upgrading a Moxi to a larger drive. Moxiguy would it work to image the standard (way to small) 80GB HD to a new 300GB HD (suggested)? Then just keep the 80GB around for when you need to return the unit in the future for a Moxi 2 unit. Is there anything is the system that would stop this, most PC's would just boot up without an issue. I have no problem buying it from Charter or whom ever but this waiting for DRM to get with the times is crazy. Just load in a new drive(s) and be done with it.
Unfortunately, this is most likely not possible. As far as I know, BendBroadband customers are the only ones currently able to actually purchase a Moxi box ($450 for the 9012, or $650 for the 9022 plus a Moxi Mate). For the rest of us, it would be a violation to open the rented boxes, although I suppose you could find out the penalty to determine whether you are willing to pay it. Beyond that, here is an excerpt from my SPL Moxi FAQ (http://users.adelphia.net/~ksoltmann/SPLMoxiFAQ.htm):

"...[T]here is no evidence yet that a larger hard drive will function in the unit. In fact, it has been reported that Digeo has taken steps to ensure that if the original disk is removed, the device will not function. This is unlike some ReplayTV DVRs, in which end-users routinely install larger hard drives to increase recording capacity without affecting function."

It might be nice if an adventurous user in the BendBroadband system would be willing to buy a unit and try to image a larger hard drive, but I think the chances are low that it would work or be useful to most users.

Originally posted by awp
Just tried to record two HD programs at once for the first time. Moxi went ballistic on me. Both HD programs ended up being scrambled together. So I stopped one of the recordings and it still was all messed up. Now, NONE of my HD channels come in correctly!This happened to me last night, with a slightly different cause. I was watching an HD movie I recorded, but I got sick of it and pressed "Live TV" so I could start flipping around. My HD channels either wouldn't come in anymore, or half the screen would have a still frame from the movie I was watching and half would be from the channel I had it on. If I changed it to an SD channel, those came in fine, but changing back to the HD channels afterwards still showed them looking really strange. I rebooted the box, but I haven't given it a look since.

Adam, I had the same thing happen to me last night. I was going to see if it cleared, then maybe reboot tonight.

National Cable Show. It's a year after we launched. Big doings this year. I'm in the thick of it. Less time to post. Barely time to sleep. I'll post more after the show. (maybe during).

Adam and IfixitBIG,

I rebooted last night (soft and hard reboots) and it didn't do a thing. But now the channels all come in fine again.

Since all three of us were having the same problem last night in the Greenville area, I'm starting to suspect that it didn't have anything to do with Moxi at all, but in Charter's HD feed last night.

The conditions Adam describe are exactly what was happening to me - a still frame on part of the screen and some of what I was watching on the rest. SD channels came in fine.

Oh well, guess it's back to normal now. Sorry to blast Moxi -- it probably had nothing to do with it.

Do you have the latest version of the software (accessible in the On Screen Diagnostics menu)? 3.0.115LR-P.84369 for Charter systems (I assume you are on Charter).
Yes, I am using Charter; I have ver 3.0.80 LR-P.75011. And where it says "Last Software Update" it says -ERROR-...?

I have ony noticed this a few times and all in the afternoon, or evening. I will watch this more, thanks

Originally posted by todbnla
Yes, I am using Charter; I have ver 3.0.80 LR-P.75011. And where it says "Last Software Update" it says -ERROR-...?

I have ony noticed this a few times and all in the afternoon, or evening. I will watch this more, thanks
Todd,

The "ERROR" entry for your last software update is normal. It likely just indicates that your Moxi's software has never been updated since the original installation. However, since you have an older version of the software, I would call your cable operator and ask them to push a software update. I'm pretty confident that the update from your older 3.0.80LR-P.75011 version to the current 3.0.115LR-P.84369 version includes fixes for some of the Moxi's audio problems, including the dropouts you are experiencing.

In theory, you can also try to manually trigger a software update through the On Screen Diagnostic menu: Actions and Triggers > List of Various Triggers > Trigger Software Update

However, this won't work unless your cable operator has already authorized it, and your Moxi should check every night to see if it has been authorized, so it may not be very useful.

If your cable company can't push a software update, do you know anybody else with a Moxi in your system? Find out if they have the newer version. Perhaps your system hasn't distributed this intermediate update yet. Otherwise, perhaps MoxiGuy can help.

SPL Moxi FAQ (http://users.adelphia.net/~ksoltmann/SPLMoxiFAQ.htm)

Todd & Splnke,

Because 3.2 is so close... some regions of Charter have elected not to do an interim update to 3.0.115, but just hold off and push 3.2. What's happening is that our developers have been working on fixing various performance, network, and A-V issues based on the 3.0 software that's currently deployed---and then baking those fixes into 3.2. At some point (and that point is here for some regions), it makes more sense to wait for the jump to 3.2.

MoxiGuy

Charter just installed my Moxi about three hours ago. The installation was anything but smooth. I think the tech was a little anxious and wasn't waiting for the program data to download. He continually rebooted it, check the cable signals and triggered the program data download. He would only wait about 5 minutes between each attempt to "fix" it. I think he was there for almost 2 hours!

I still have not received the program data. He basically gave up telling me, "Oh good, its downloading now" even though nothing had changed. I was glad to see him go as I think he wasn't doing any good. I stuck around for about 15 more minutes before heading back to work.

I hope its there by the time I get home. Otherwise, I will have to call Charter and have them come back out. Anyone got any ideas?

I asked the tech about 3.2 and he said it should be out by mid-April. He also said they are testing the new Motorola box with the Moxi Mate. He said he has one at home but it will be awhile.

I'll be at the National Show this weekend as well...I'll try to keep everyone up to date on all Moxi updates as they are announced at the show.

cableric

I have had my MOXI through Charter here in east-central Wisconsin for a few months now and I have begun experiencing audio issues. As with the rest of the group, I have experienced occasional droputs that a channel change up then down rectified. However, for the second time in a week I have lost ALL audio on ALL channels, and was told by Charter to unplug the unit, wait a minute or so, and plug it back in. While awaiting the reboot, I jokingly added that while she was at it, it would be nice if she pushed the 3.2 software update, to which she responded, "That's what we're doing." Alas, though the problem was fixed, I still have the older 3.0115LR-P.84369 software. When is 3.2 and VOD coming here? Who knows?

Originally posted by shifting_leaves
Charter just installed my Moxi about three hours ago. The installation was anything but smooth. I think the tech was a little anxious and wasn't waiting for the program data to download. He continually rebooted it, check the cable signals and triggered the program data download. He would only wait about 5 minutes between each attempt to "fix" it. I think he was there for almost 2 hours!

I still have not received the program data. He basically gave up telling me, "Oh good, its downloading now" even though nothing had changed. I was glad to see him go as I think he wasn't doing any good. I stuck around for about 15 more minutes before heading back to work.

I hope its there by the time I get home. Otherwise, I will have to call Charter and have them come back out. Anyone got any ideas?

I asked the tech about 3.2 and he said it should be out by mid-April. He also said they are testing the new Motorola box with the Moxi Mate. He said he has one at home but it will be awhile.
I had nearly the exact same experience...he eventually gave up and left, and said the process had started. It never happened. I then made an appointment to have him come back a week later (I insisted on a Saturday appointment)...so for a week I had no guide. Oddly enough, it fixed itself the night before the scheduled appointment and has been working ever since.

Drew

I called Charter last night and they tried to do some stuff over the phone. As of this morning still no guide data. I have an appointment with a tech Saturday afternoon. Sounds like Drew's and my experience are very similar. If my guide data shows up Friday night, that will be too erie.

When the BMC 9022D comes out and you set the display to 1080i does that setting upconvert any signal coming from the BMC 9022D to 1080i, including any DVD played on the DVD Player? I was debating wether or not to get a Progressive Scan DVD player now and just keep my BMC 9012 and have those two units hooked up to my 27" analog TV. Then whenever I got an HDTV I'd hook those two units up to that. Or just upgrade to the BMC 9022D if Charter in St. Louis gets the BMC 9022D. Thanks, Craig.

Originally posted by Craiger01
When the BMC 9022D comes out and you set the display to 1080i does that setting upconvert any signal coming from the BMC 9022D to 1080i, including any DVD played on the DVD Player? I was debating wether or not to get a Progressive Scan DVD player now and just keep my BMC 9012 and have those two units hooked up to my 27" analog TV. Then whenever I got an HDTV I'd hook those two units up to that. Or just upgrade to the BMC 9022D if Charter in St. Louis gets the BMC 9022D. Thanks, Craig.
According to a previous post by MoxiGuy, progressive scan on the 9022D is possible, but not currently supported. It is an interesting question, though, since you could select an HD video output setting on the Moxi rather than 480i. I guess the Moxi probably can't directly access the MPEG2-compressed digital signal from DVDs for conversion to other resolutions, and it just passes through the signal after the DVD player has converted it to 480i analog, thereby ignoring any HD video output setting. Can somebody with a 9022D chime in here?

Also keep in mind that progressive scan DVD output is 480p. In my opinion, the Moxi's 480p upconversion is quite poor and should be avoided. Upconverting to 1080i or 720p may also have questionable results. MoxiGuy also acknowledged that the DVD player in the 9022D does not match the specs of high-end stand-alone units. It also may be months before the 9022D's are available in your system. Therefore, you may be better off just getting a decent stand-alone (not the cheapest ones, but a mid-range one).

So...is it safe to assume that 3.2 won't be rolled out in March? Or was it 2006?

I've had problems with playback of recorded HD programming from NBC lately. Specifically American Dream from 3/23, L&O: Trial by Jury from 3/27, and L&O from 3/30. In each case I had problems with picture going black, pixellation, and/or the picture locking up. Audio continued as usual. It seemed like the problems only happened during the program; commercials seemed to be OK. My speculation is the commercials may be a local feed as opposed to the program which is a network feed.

Has anyone else experienced problems with the three programs I cited? I like to determine whether this is a playback issue or if watching live would have been the same. Any comments would be appreciated.

Terry
St. Louis, MO market

Originally posted by joe221
So...is it safe to assume that 3.2 won't be rolled out in March? Or was it 2006?

2006 - boy, are you optimistic.

My neighbor just dumped Charter and Moxi and went with Dish. He claims that this is one of the best decisions he has made in his life.

Originally posted by Will53033
2006 - boy, are you optimistic.

My neighbor just dumped Charter and Moxi and went with Dish. He claims that this is one of the best decisions he has made in his life.
I'm starting to wonder about this fabled 3.2 release, myself. Meanwhile, I've been having to hit something like 10-15 'keystrokes' on my remote every time I switch between HD and SD programming...for months, when there's supposedly an existing solution just *waiting* to be installed. It's getting really aggravating (and no, I haven't gotten used to it).

Unfortunately, my apartment faces north, so Dish is not an option. I guess I'm stuck.

Originally posted by tlmcca
I've had problems with playback of recorded HD programming from NBC lately. Specifically American Dream from 3/23, L&O: Trial by Jury from 3/27, and L&O from 3/30. In each case I had problems with picture going black, pixellation, and/or the picture locking up. Audio continued as usual. It seemed like the problems only happened during the program; commercials seemed to be OK. My speculation is the commercials may be a local feed as opposed to the program which is a network feed.

Has anyone else experienced problems with the three programs I cited? I like to determine whether this is a playback issue or if watching live would have been the same. Any comments would be appreciated.

Terry
St. Louis, MO market

The only way to test this is watch the show live while Moxi is recording and note if the cable signal breaks up. Then watch the recording and see if it breaks where the live show didn't. I was blaming adelphia for some breakups in a show I was watching and switched to OTA antenna, it had the same problems. Garbage in garbage out, and recorded too. I hate NOT blaming Adelphia/Moxi but sometimes it's just what was broadcast.

Originally posted by Will53033
2006 - boy, are you optimistic.

My neighbor just dumped Charter and Moxi and went with Dish. He claims that this is one of the best decisions he has made in his life.

I should comment about your friends life, but... :D

I had similar dropout problems with the West Wing from the 30th as well. It may have been a network issue, since I am in the Asheville/Greenville market. To address the switch to DISH, I switched FROM DISH, and not because I didn't like DISH. On the contrary, those guys have excellent software (not the prettiest or the sleekest, but functionally quite good). The problem with them is that you need to buy all the more advanced equipment (like their HD-DVR), and overall, if you factor in the packages that include internet and cable together, I am getting better internet speeds, more channels (never had the movie channels before!), and the ability to watch TV in every room in my house without having to be slaved to a satellite box to do it. Not to mention that getting your HD locals with satellite is a pipe dream at this point, and where I am, I cannot receive all of my locals OTA with an antenna. Overall, if cost weren't an issue for me, I might have stayed with DISH. This is not meant to dissuade anyone from trying them out. Heck, next year I might even try Direct TV. The bottom line is, as a consumer, you have choices. Don't think because you have one service you have to be locked into that choice forever. In fact, if cost is not a problem for you, no one says you can't have satellite AND cable!

Side note - looks like we have a VOD menu in madison now.

Haven't gotten control of the TV from the wife yet, but even if it's not working yet - it's a very very good start....

I have a strange audio issue which I don't expect a resolution to, but wanted to relay it here in case anyone else could confirm a similar experience. The bottom line is that I had absolutely no audio on all double digit Charter channels with my original setup, which worked fine with a Moto6200.

Setup:
· Moxi 9012
· Zektor HDS4 1080p audio/video switcher
· Logitech Z680 audio processor / 5.1 speaker system
· Infocus 4805 (plus 3 other sources)

In all cabling possibilities (toslink, coax or l/r stereo) out of the Moxi, into the Zektor, then into the Logitech, everything is correct above channel 100 and silent below.

However, if I bypass the Zektor switch and plug directly into the Logitech then it works fine for all channels, for all cabling.

So for now I have toslink out from the Moxi to the switch, plus, l/r stereo out from the Moxi directly to the Logitech for those occasions watching SD (thankfully few).

Is the Moxi audio signal non-standard? Is the Moxi implementation of analog stereo to digital output so unexpected that to the Logitech audio processor it appears null?

I've emailed Zektor, but haven't received anything back yet. Perhaps the vaunted v3.2 would settle this.

Originally posted by tlmcca
I've had problems with playback of recorded HD programming from NBC lately. Specifically American Dream from 3/23, L&O: Trial by Jury from 3/27, and L&O from 3/30. In each case I had problems with picture going black, pixellation, and/or the picture locking up. Audio continued as usual. It seemed like the problems only happened during the program; commercials seemed to be OK. My speculation is the commercials may be a local feed as opposed to the program which is a network feed.

Has anyone else experienced problems with the three programs I cited? I like to determine whether this is a playback issue or if watching live would have been the same. Any comments would be appreciated.

Terry
St. Louis, MO market


Terry,
I had the same problem with L&O from the 30th on my recording. I suspect it wasn't the Moxi itself but Channel 5's HDTV that was the problem and moxi just recorded it. I have seen similar things happen before I even had the MOXI.

acksnay-- Do you really have the 9022, or is it the 9012? I am in Asheville, and would love to get the 9022 if it is available!

Just for an update, my 5.1 surround is now working!!!! Didn't change anything as far as my hardware is concerned, but now it works. :)
I'm sure everyone was wondering about it!!!!

Originally posted by gjlowe
acksnay-- Do you really have the 9022, or is it the 9012? I am in Asheville, and would love to get the 9022 if it is available! Thanks for catching that typo, and yes it's a 9012 just like everyone else in our area.

BTW, I recently asked an online tech about the 3.2 rollout here and was told something about there being "compat" issues between the firmware and our local headend gear. Looks like it might be awhile coming down that pike.

Show Update:
Arrived yesterday, MOXI is everywhere, they have a MASSIVE banner, above the staircases leading down to the convention area, announcing this as the year of the MediaCenter. The new website is now online, check it out. They will be posting new product announcements from the show here: http://www.digeo.com/prodserv/moxi_hw_future.jsp

Floor opens at 2:00PM, I'll see if I can snap some photos throughout the show.

Cheers,
Cableric

Apparently not Moxi. It didn't change with the time change and I missed a show overnight. There seems to be a computer glitch that didn't update the time change per adelphia. They are aware. So was it an Adelphia issue or a Moxi issue. Did Charter et al boxes update?

My Charter box changed correctly.

My box changed

mine too

Originally posted by joe221
Apparently not Moxi. It didn't change with the time change and I missed a show overnight. There seems to be a computer glitch that didn't update the time change per adelphia. They are aware. So was it an Adelphia issue or a Moxi issue. Did Charter et al boxes update?

I have the same problem in Santa Monica. But, strangly, it seems that a number of channels are not on the right time either so my Moxi did record Thomas The Tank Engine (or my 2 year old would have killed me). :)

Originally posted by joe221
So was it an Adelphia issue or a Moxi issue.
Adelphia box in north O.C. -still living in the past.:(

Originally posted by joe221
Apparently not Moxi. It didn't change with the time change and I missed a show overnight. There seems to be a computer glitch that didn't update the time change per adelphia. They are aware. So was it an Adelphia issue or a Moxi issue. Did Charter et al boxes update?

UPDATE: I noticed that although the time is still off by an hour, the grid has been adjusted to reflect the correct recording time. Thus, a show that comes on at 7pm on the Moxi grid it says it starts at 6pm. Although this is a confusing work around, at least it looks like shows will record at the right time.

Adelphia Box living in the past also in West Hollywood.

Manhattan Beach Moxi seems to have been corrected in the last hour.

It's still wrong as of 11:45AM.
My mistake though, it got the show. All the shedules are still off so they match up.

Originally posted by joe221
It's still wrong as of 11:45AM.
My mistake though, it got the show. All the shedules are still off so they match up.
I'm in Simi Valley, and my box changed right at 2:00 a.m. I happened to have been watching a movie at the time.

it's 12:54 pm & my (Adelphia West Hwd) box's time display has not been updated; don't bother resetting cuz that doesn't fix it

Originally posted by joe221
Apparently not Moxi. It didn't change with the time change and I missed a show overnight. There seems to be a computer glitch that didn't update the time change per adelphia. They are aware. So was it an Adelphia issue or a Moxi issue. Did Charter et al boxes update?

I'm on Charter, and my Moxi didn't update until about 8am central time.

The parental control is essential for people with young kids. However, many shows, especially old movies and such, are unrated. If you activate ANY level of parental control, all unrated shows get locked.

MOXIGUY: Can a future update include a selection for NR to allow a parent to select or not as they see fit.

Also some channels NEVER have unsuitable shows, yet get blocked periodically.

MOXIGUY: How about an channel selection feature that leaves a channel "immune" to parental control. An "always available" selection?

I like the MOXI but without this being corrected, I'm afraid digital cable will not be available in my house.

Originally posted by goaskalice
it's 12:54 pm & my (Adelphia West Hwd) box's time display has not been updated; don't bother resetting cuz that doesn't fix it

My Moxi in LA (near Glendale) changed time at 12 noon today, but the Adelphia digital cable box in the den still hasn't updated as of 5:04pm.

Originally posted by goaskalice
it's 12:54 pm & my (Adelphia West Hwd) box's time display has not been updated; don't bother resetting cuz that doesn't fix it

My Moxi in LA (near Glendale) changed time at 12 noon today, but the Adelphia digital cable box in the den still hasn't updated as of 5:04pm.

Mine finally updated in the afternoon, but I was out so I didn't see about when it happened.

8:40pm...mine is is still wrong...and now I am covering with a post-it because it's been 18 hours since the time change and Adelphia WestHollywood still doesn't get it :(

Hi all this is my first post

I have had a moxi for awhile now and i have been very pleased
I must say charter has been very helpful with thier very knowlegable costomer support. No mater what question i had they had an answer.

There is one problem i do have with my moxi, and that is that i have a fuzz sound when i hook up the digital optical audio output to my panasonic reciver.
If Moxiguy or anyone who knows could help me with this it would be greatly apreiciated.

I did check that i had the corect audio setings selected. I have tried two diferent optical cables now and get the same thing. This noise is most noticeable on the analog chanels. I also had the charter people over to make sure i had a good enogh signal going to the moxi box.

please reply

I have updated my SPL Moxi FAQ (http://users.adelphia.net/~ksoltmann/SPLMoxiFAQ.htm) again, in case anybody is interested.

Originally posted by metafanwi
...There is one problem i do have with my moxi, and that is that i have a fuzz sound when i hook up the digital optical audio output to my panasonic reciver...
Static has been reported by other users, as well. Here is an excerpt from the FAQ:

"There have been several reports of consistent static: It seems to affect the optical and coaxial outputs with two-channel source material. The static may even be audible when Mute is on. There are reports that it is particularly noticeable when playing back recorded programs, and that it is worse on HD channels. There are also reports that the static can pulse on and off when playback is paused. Some users report that it only happens on the left channel, and that it goes away briefly when changing channels. In one case, pushing a software update (of the same version) supposedly fixed the problem. Version 3.0 intermediate updates are known to fix some audio issues, so having the newest version (3.0.114 or 3.0.115, depending on your cable system) may help."

No time change.
It's now Monday morning 12:20 a.m., and both Moxi and regular Motorola boxes have not changed time. But, Moxi recorded the right shows at the right time anyway.
Adelphia -- San Fernando Valley.

The following was in this mornings paper:

"Diego, a company that designs software for set-top boxes used with cable television systems, will announce today it has selected Samsung to make its next generation of boxes. The deal is an effort by the two companies to break into a market that has been tightly controlled by Scientific Atlanta and Motorola."

Here's a more detailed story:

Samsung, Digeo in deal for next-generation cable box

SAN JOSE, Calif. -- Samsung Electronics Co. will use Digeo Inc.'s next-generation Moxi Media Center technology in cable TV boxes that the companies say would rival the features of personal computers designed for living room entertainment centers.

The Moxi II Media Center, which will be available in the fall, will combine the functions of an advanced video recorder, jukebox, photo viewer and Internet telephone in a single unit. Cable providers, however, ultimately decide what features to offer.

To bring down the price and improve performance, the latest version incorporates a chip that integrates several functions previously handled by multiple chips. Digeo also has improved the graphics and bumped up the speed of the microprocessor from 733 megahertz to 1 gigahertz.

"The first product ... is the first in this family," said Michael Markman, Digeo's senior director of marketing. "But the architecture, the design will allow for much further growth."

Next year, the boxes will be able to serve up video and other features to multiple televisions around the house. Unlike the standalone video recorders made by TiVo Inc., an existing home network is not required.

Moxi also can record high-definition television, unlike most TiVos.

Cable box makers face stiff competition from PC companies that are now selling entertainment PCs running Microsoft Corp.'s Windows XP Media Center Edition. The latest PC models now support multiple-room viewing as well as HDTV.

Both Charter Communications Inc. and Adelphia Communications Inc. have agreed "in principle" to use the Digeo-based Samsung boxes. The nation's No. 1 cable company, Comcast Corp., is testing Digeo's first-generation Moxi platform in Huntsville, Ala.

Digeo is backed by Microsoft Corp. co-founder Paul Allen's Vulcan Inc. Allen also is chairman of Charter.

I know this has probably been asked a few times, but is the DVI port enabled on the Moxi? I just got a new HDTV with a DVI port and would love to use it.

If it is not enabled, will it be enabled any time soon?

Thanks!

Originally posted by abcward
I know this has probably been asked a few times, but is the DVI port enabled on the Moxi? I just got a new HDTV with a DVI port and would love to use it.

If it is not enabled, will it be enabled any time soon?

Thanks!

Welcome to the Waiting Club. Your guess is as good as any of ours!

More on the Samsung: http://www.engadget.com/entry/1234000133038804/

FOUR TV tuners?? WOW!! 40 hours of HD??? Forget the 9022, bring on the Samsung!!