View Full Version : Comcast HDTV
BlackwaterStout 03-22-07, 06:15 PM Are there any Comcast customers with Fox Sports Net as their RSN that have an HD channel for FSN? In the Kansas City area (Independence, MO and Olathe, KS), Comcast has added a channel for FSN Midwest in HD since January 1, but has had no programming on the channel except for the color-bar test pattern. Are any other Comcast systems showing a similar channel?
Here in Morgantown we have HD FSN Pittsburgh on Comcast. It however is a color test pattern 95% of the time. They show Pens games in HD and one college football game a week in HD. Other than that I've never seen anything other than a test pattern.
Here in Morgantown we have HD FSN Pittsburgh on Comcast. It however is a color test pattern 95% of the time. They show Pens games in HD and one college football game a week in HD. Other than that I've never seen anything other than a test pattern.
Hmm, I live in Pittsburgh (Southside) and don't even get FSN HD. Not that it matters if it's color bars most of the time. Anytime a Pens game is on in HD they sub it in on INHD (ch 226.)
Good to know I am not missing anything else other than color bars.
Does anybody know when South Jersey will get the NG & A&E HD channels? Second question: does anybody know WHY they're active all over the country on other Comcast systems and we STILL don't have them?
Neither one of those is on the Denver system. I guess it depends on what your definition of ALL is.
I guess it depends on what your definition of ALL is.
As opposed to "in ALL of the country". :rolleyes:
Marcus Carr 03-30-07, 01:31 AM I don't have A&E yet. But it's been added in nearby counties and I bet I'll get it soon.
I can't wait till there's more then 1/2 the ch's are in full HD lol
what a sweet day that would be.
rob.
TheStever 03-30-07, 08:49 AM UHD finally showed up on 207 on March 29. At least BSG in HD will be nice.
blitzen102 03-30-07, 10:16 AM Does anybody know when South Jersey will get the NG & A&E HD channels? Second question: does anybody know WHY they're active all over the country on other Comcast systems and we STILL don't have them?
We don't have them here in Minnesota, either.
We don't have them here in Minnesota, either.
Nor my system in CT
Marcus Carr 03-30-07, 01:50 PM Comcast Plays HD Ball with YES in Conn.
Cable Operator Adds Regional Sports Network’s HD Feed
3/30/2007 12:51:00 PM
Yankees Entertainment & Sports Network’s YES HD will join Comcast’s lineup in Connecticut April 1.
Both YES and YES HD will air 127 New York Yankees Major League Baseball games throughout the 2007 season, including Opening Day Monday, when the Yankees host the Tampa Bay Devil Rays.
YES HD will also provide HD coverage of all New Jersey Nets National Basketball Association contests when the 2007-08 season tips off.
http://www.multichannel.com/article/CA6429535.html?display=Breaking+News
eric.exe 03-30-07, 06:21 PM Does anybody know when South Jersey will get the NG & A&E HD channels? Second question: does anybody know WHY they're active all over the country on other Comcast systems and we STILL don't have them?
Don't complain. I'm in Central Jersey and still don't have UHD, which has the few shows I actually want to watch. From what I hear not many areas have those channels anyway.
wow...
i guess i shouldn't complain..
Comcast in my area we had UHD for awhile now.. but we also have YES-HD ch 212
My Channels are as follows.
CH 201 - InHD2+
CH 202 - espnHD
CH 203 - espn2HD
CH 204 - TNT-HD
CH 205 - Discovery HD Theater
CH 206 - InHD
CH 207 - VSGLF-HD (VS ch... sports usually)
CH 208 - UHD
CH 209 - MHD (Music HD)
CH 210 - Blank says NJOF (once n awhile they will show sports in HD)
CH 212 - YES-HD
CH 215 - HBO-HD
CH 219 - MAX-HD (CineMax)
CH 223 - SHO-HD (ShoTime)
CH 227 - S-HD (Starz-HD)
then come like ABC, NBC, CBS, fox 5, ch 11,
but then i also have ch 300 which is Another HBO-HD... 2 HBO-HD's on 2 diff channels, should just swop that out for another channel.
willwhdtv 03-30-07, 06:45 PM Eric - Are you sure you do no have it on ch 208. I live in south brunswick and we've had it since Sept 06.
yea basically what i just posted..
I'm over in Monroe, NJ... basically right near Spotswood... im close to you.
we've had UHD for awhile now.
m13e33d22 03-30-07, 08:16 PM I'm in Indianapolis,In we've had UHD for awhile now the new ones for us our 199 NGHD NATIONAL G 200 A&E HD and 201 FOX SPORTS HD but only that's been on there in the three weeks it's be in the channel lineup is the St Louis Blues hockey in Hd!!!
Questioning Comcast yet again about NG & A&E HD, received in part, this:
"While other areas of Comcast may have the HD channels you are looking for, these agreements are not national agreements. Franchise agreements have to be reached between broadcasters and the local franchise."
This would make sense if they were RSN's, but not for a national network. Anybody?
Bur- Lee 03-31-07, 09:00 AM Any chance comcast might add TMC in '07? Its no great shakes but I likes my movies.
National Geographic and A&E hd sound great.
i would also love to see some other regular ch's go hd...
foodNetwork, History CH, possibly military ch, i know they have Discovery HD theater... but a regular Discovery HD would be nice.
just some future wishes..
rob.
babrown92 03-31-07, 02:25 PM NG HD was just added in Tucson, AZ.
niceguy321 03-31-07, 02:35 PM I just noticed Chicago area has uhd added as channel 208. I will check to see what else is added. A few weeks ago I noticed they added a few channels to go to the ondemand for free HD movies and other stuff. Nice!
oh yea man, that ON-DEMAND is great.
HD-ONDEMAND section.... there's a bunch of sub sections to enter with tons of free content.
Premium channels also have HD movies like hbo, shotime etc..
Unfortunately I give up the possibility on HD On Demand with the Tivo Series 3. It uses cable cards that are onlly good for 1 way communication.
I think the trade-off is worth it for the greatness of the S3.
ptysell 03-31-07, 04:32 PM I would give up 95% of my SD channels and 50% of these HD channels - which never really have ANYTHING on - for FX in HD - so I could watch the shield.
I mean in my market FSNHD is 95% a spinning FSN logo and 5% an actual sporting event. What a great use of bandwidth!!!
HD Sports rules the world, get used to it.
bob2274 03-31-07, 10:27 PM Especially regional sports. If FSN (as an example) shows a home team's games, no one else can show those games within that territory.
mdovell 04-01-07, 09:48 AM Especially regional sports. If FSN (as an example) shows a home team's games, no one else can show those games within that territory.
Grrr. I think this would better if they simply chose to add in some of the minor leagues within that market....
FS new england is just celtics games and the post show....I'm surprised they didn't simply lease the other time to a infomertial or something else...
bob2274 04-01-07, 11:56 AM Another way to do it is to just show all the other programs on the channel with gray or black bars on the sides like ESPN does. Then again, I've seen from this thread that people will then complain because there's not enough HD content, so there's no really solid solution.
In New England, you're really ahead of the rest of us with NESN. I don't know of any other RSN that shows all home and away games in HD.
Another way to do it is to just show all the other programs on the channel with gray or black bars on the sides like ESPN does. Then again, I've seen from this thread that people will then complain because there's not enough HD content, so there's no really solid solution.
In New England, you're really ahead of the rest of us with NESN. I don't know of any other RSN that shows all home and away games in HD.
Yes does with many yankees away games, and MSG does with some Rangers and Knicks game, not many though. So far rangers away games on MSGHD have been against the Flyers, Penguins, and Bruins (not to mention Devils and Islanders)
bmoney017 04-01-07, 07:05 PM oh yea man, that ON-DEMAND is great.
HD-ONDEMAND section.... there's a bunch of sub sections to enter with tons of free content.
Premium channels also have HD movies like hbo, shotime etc..
Detroit area doesnt have HBO or Max HD on demand. What happened?
Marcus Carr 04-02-07, 12:18 AM Comcast CEO Brian Roberts received $26 million in total compensation in 2006, including a salary of $2.5 million, the company disclosed in a Securities and Exchange Commission filing Thursday.
http://multichannel.com/article/CA6429578.html?display=Breaking+News
This would make sense if they were RSN's, but not for a national network. Anybody?
It's not the network that's local. Your local cable provider has to hammer out separate carriage agreements, usually based by markets. Plus they need available bandwidth to add it, so there is the second roadblock.
chitchatjf 04-02-07, 12:59 AM wow...
i guess i shouldn't complain..
Comcast in my area we had UHD for awhile now.. but we also have YES-HD ch 212
My Channels are as follows.
CH 201 - InHD2+
CH 202 - espnHD
CH 203 - espn2HD
CH 204 - TNT-HD
CH 205 - Discovery HD Theater
CH 206 - InHD
CH 207 - VSGLF-HD (VS ch... sports usually)
CH 208 - UHD
CH 209 - MHD (Music HD)
CH 210 - Blank says NJOF (once n awhile they will show sports in HD)
CH 212 - YES-HD
CH 215 - HBO-HD
CH 219 - MAX-HD (CineMax)
CH 223 - SHO-HD (ShoTime)
CH 227 - S-HD (Starz-HD)
then come like ABC, NBC, CBS, fox 5, ch 11,
but then i also have ch 300 which is Another HBO-HD... 2 HBO-HD's on 2 diff channels, should just swop that out for another channel.
The "Two" HBO HDs are probably the same channel. They do have the ability to map one channel on two different channel numbers.
Is it believed that all Comcast customers will eventually receive UHD?
Addicted2HD4Now 04-02-07, 09:35 AM Is it believed that all Comcast customers will eventually receive UHD?
Yes, when system capacity allows.
eric.exe 04-02-07, 05:36 PM The Trenton system of Comcast got YES HD today. Here's the capital's lineup:
200 Comcast Sportsnet HD
201 CN8HD/MSGHD/Special Events/Misc Programs
202 ESPN HD
203 ESPN 2 HD
204 TNT HD
205 Discovery HD Theater
206 INHD
207 Versus/OLN HD
209 MHD
212 YES HD
215 HBO HD
219 Cinemax HD
223 Showtime HD
227 Starz HD
231 WPVI-DT (ABC-HD)
232 WCAU-DT (NBC-HD)
233 KYW-DT (CBS-HD)
234 WTXF-DT (FOX-HD)
235 WPHL-DT (MNT-HD)
236 WPSG-DT (CW-HD)
240 WHYY-DT (PBS-HD)
Still nothing on Chan 208 (Universal HD is supposed to go there)
The Trenton system of Comcast got YES HD today. Here's the capital's lineup:
200 Comcast Sportsnet HD
201 CN8HD/MSGHD/Special Events/Misc Programs
202 ESPN HD
203 ESPN 2 HD
204 TNT HD
205 Discovery HD Theater
206 INHD
207 Versus/OLN HD
209 MHD
212 YES HD
215 HBO HD
219 Cinemax HD
223 Showtime HD
227 Starz HD
231 WPVI-DT (ABC-HD)
232 WCAU-DT (NBC-HD)
233 KYW-DT (CBS-HD)
234 WTXF-DT (FOX-HD)
235 WPHL-DT (MNT-HD)
236 WPSG-DT (CW-HD)
240 WHYY-DT (PBS-HD)
Still nothing on Chan 208 (Universal HD is supposed to go there)
basically my lineup in Reading, Pa except no Yes network and MHD is 229.
Since when does CN8 have an Hd channel I don't get that channel either.
Edit: Channel 208 is UHD on my system
jefbal99 04-02-07, 06:03 PM Lansing and Grand Rapids, MI both get UHD, A&E HD, and NGC HD tomorrow
hdtvjunkie247 04-02-07, 08:25 PM Since when does CN8 have an Hd channel I don't get that channel either.
CN8 doesn't have an HD feed. It's simply used as filler on the HDSE channel for when their isn't local HD sports showing. The CN8 feed is upconverted with blue side bars.
m13e33d22 04-02-07, 08:29 PM Another HD tv in the bedroom is nothing but trouble "turn it down honey!" "did you put the sleep timer on?" "what are you watching?"
I'm all for FX HD real soon!!!
The Trenton system of Comcast got YES HD today. Here's the capital's lineup:
200 Comcast Sportsnet HD
201 CN8HD/MSGHD/Special Events/Misc Programs
202 ESPN HD
203 ESPN 2 HD
204 TNT HD
205 Discovery HD Theater
206 INHD
207 Versus/OLN HD
209 MHD
212 YES HD
215 HBO HD
219 Cinemax HD
223 Showtime HD
227 Starz HD
231 WPVI-DT (ABC-HD)
232 WCAU-DT (NBC-HD)
233 KYW-DT (CBS-HD)
234 WTXF-DT (FOX-HD)
235 WPHL-DT (MNT-HD)
236 WPSG-DT (CW-HD)
240 WHYY-DT (PBS-HD)
Still nothing on Chan 208 (Universal HD is supposed to go there)
I'm 20 minutes south of Trenton and we didn't get it. I didn't even know Comcast served Trenton; thought it was CableVision.
We've had Universal HD for quite some time though.
chitchatjf 04-03-07, 12:53 AM CN8 doesn't have an HD feed. It's simply used as filler on the HDSE channel for when their isn't local HD sports showing. The CN8 feed is upconverted with blue side bars.
New Year's Eve 2006 CN8's new years eve show was in HD (on INHD2 of course)
South Jersey just added PPV-HD on Channel 214. Nothing on at the moment, or in the guide, just the placeholder.
jefbal99 04-04-07, 07:14 AM Lansing and Grand Rapids, MI both get UHD, A&E HD, and NGC HD tomorrow
FOr once with Comcast, an add occurred without any issues. All three channels showed up in the morning and were live, with no glitches.
Marcus Carr 04-04-07, 12:30 PM Comcast Corporation To Acquire Patriot Media
http://www.cmcsk.com/phoenix.zhtml?c=147565&p=irol-newsArticle&ID=981273&highlight=
Their HD lineup:
NBC
FOX
NJN
CBS
ABC
Thirteen
CW
HBO
Cinemax
Starz
Showtime
The Movie Channel
TNT
INHD
Discovery HD Theater
UniversalHD
HDNet Movies
HDNet
ESPNHD
YESHD
SportNet NewYorkHD
WealthTV HD
NFL NetworkHD
http://www.patmedia.net/patriot/Products_Cable_HighDef.htm
It would be interesting to see if they lost any of the HD channels Comcast doesn't have like Adelphia did. That would be four channels.
jefbal99 04-04-07, 12:57 PM Once the existing agreements expire, look for the channels to go buh-bye
Marcus Carr 04-04-07, 01:09 PM Not only is Comcast not adding HDNet, they are dropping them from cable systems they buy. Cuban must be loving this.
jefbal99 04-04-07, 01:11 PM South Jersey just added PPV-HD on Channel 214. Nothing on at the moment, or in the guide, just the placeholder.
Do you have NHL Center Ice or NBA League Pass? Parts of Delaware reported getting these PPV packages in HD via the HD PPV channel
Do you have NHL Center Ice or NBA League Pass?
No.
Not only is Comcast not adding HDNet, they are dropping them from cable systems they buy. Cuban must be loving this.
I was thinking the same thing, as Comcast acquires more and more, HDNet ends up with less and less. One would hope that this might bring some resolution to the Comcast/HDNet issue sooner rather than later.
blitzen102 04-04-07, 02:28 PM Not only is Comcast not adding HDNet, they are dropping them from cable systems they buy. Cuban must be loving this.
For the former Time Warner customers here in Minnesota that were moved to Comcast as part of the Adelphia settlement, Comcast is charging them $4.95 a month to continue to receive HDNet.
The following came from a CSR so take it with a Mount Everest sized grain of salt....
supposedly the HDNets will be offered soon to all Comcast subs for that $4.95.
hdtvjunkie247 04-04-07, 02:55 PM I thought that the combined price for both HDNET & HDNET Movies was $1.10? Why the $4.95 price tag for two channels? It seems steep.
blitzen102 04-04-07, 02:59 PM I thought that the combined price for both HDNET & HDNET Movies was $1.10? Why the $4.95 price tag for two channels? It seems steep.
Is the $1.10 what HDNet charges providers?
hdtvjunkie247 04-04-07, 03:28 PM Is the $1.10 what HDNet charges providers?
Yes, from what I've read.
nakedeye 04-04-07, 08:51 PM Lots of pages to read....
Just got Comcast in North Eastern Suburbs of Philly. No National Geo or A&E... Any word on when they will be added? Nat Geo has two On Demand shows...
Lots of pages to read....
Just got Comcast in North Eastern Suburbs of Philly. No National Geo or A&E... Any word on when they will be added? Nat Geo has two On Demand shows...
That's incredible, isn't it? They've had the channels for months in other parts of the country and don't even have them in their home town. I've been screaming for them for some time now and can't get a straight answer.
chitchatjf 04-04-07, 09:38 PM NO AnE in Boston still.
kevin j 04-04-07, 09:40 PM For $1.10 i'd sign up for HDNET in a milisecond.
jefbal99 04-04-07, 09:46 PM Now I'm gonna have to pine for an HD PPV channel that InDemand and the MLB have signed a deal...
Does anyone know where Comcast announces upcoming HD channels? I'm in the NW Chicago suburbs and have been wondering when we're due for A&E and NatGeo, which the thread suggests are coming to us.
Thanks for the assistance!
jefbal99 04-04-07, 10:20 PM Does anyone know where Comcast announces upcoming HD channels? I'm in the NW Chicago suburbs and have been wondering when we're due for A&E and NatGeo, which the thread suggests are coming to us.
Thanks for the assistance!
Usually you'll get a message on your cable box or an insert in your bill. In rare cases, ads will be taken out in major newspapers
bob2274 04-04-07, 10:29 PM Does anyone know where Comcast announces upcoming HD channels?
They don't. If you're lucky, they might throw a message out on the digital box, but other than that, they just start the channels with no announcement. I guess this is a precaution in case there is a problem launching the channel(s).
chitchatjf 04-04-07, 10:29 PM For $1.10 i'd sign up for HDNET in a milisecond.
$4.95 sounds reasonable as well.
Usually you'll get a message on your cable box...
Unless you have the Scientific Atlanta box, which doesn't have messaging capability.
Marcus Carr 04-05-07, 12:29 AM I get messages on my Motorola box about new channels. I've also seen messages on The Weather Channel and Weatherscan.
My special events (PPV) channel has UFC 69 on Saturday and De La Hoya vs. Mayweather on May 5.
BACK TO THE FUTURE - all 3 on last night - and I see these artifacts all over - too bad
TravelFan1 04-05-07, 09:24 PM Speaking of SE channel, HD-SE has been added in my area, Comcast of NJ II(Union), mapped to channels 214 and 504.
Hattrick 04-09-07, 11:41 AM Just got a letter from Comcast.. They are now re-aligning some digital channels. to make room for the following in late spring. Universal HD, TNT HD, VS-Golf HD. (Just got YES-HD last week)
This the Guilford-New Haven CT area of the comcast network
Just got a letter from Comcast.. They are now re-aligning some digital channels. to make room for the following in late spring. Universal HD, TNT HD, VS-Golf HD. (Just got YES-HD last week)
This the Guilford-New Haven CT area of the comcast network
Same thing for Branford :)
ghudson666 04-10-07, 08:36 AM Just got a letter from Comcast.. They are now re-aligning some digital channels. to make room for the following in late spring. Universal HD, TNT HD, VS-Golf HD. (Just got YES-HD last week)
This the Guilford-New Haven CT area of the comcast network
Richmond, VA has had those HD channels for quite a few months.
Anybody know if and when the FX channel is going to have a HD channel?
jefbal99 04-10-07, 08:54 AM Anybody know if and when the FX channel is going to have a HD channel?
Its been rumored for quite some time. However, it was announced at CES and should launch with all the D* upgrades in September, however, there has been no official date yet.
No word on A&E or NGC HD's here in Philly. Usually the day channels show up, we get a msg on our box. I have seen advanced notice on my bill, but they put it on the back of the bill stub that you rip off and mail in with your payment, so you only see it when you are basically stuffing the envelope w/ your big fat check! So stupid, put it on the bottom of the FRONT page that you keep! Ugh. That's the first thing I check when I open my bill, the same services for months at a time, Comcast doesn't seem to screw up.
Still have the standard lineup, I'm guessing most of Philly/SE PA has this lineup:
200 - CSNHD
202 - ESPNHD
203 - ESPN2HD
204 - TNTHD
205 - Discovery HD
206 - INHD aka "Mojo" such an awful name
207 - VS/GOLF HD
208 - Universal HD
209 - MHD
215 - HBOHD
223 - MAXHD
227 - StarzHD
231 - WPVI-DT(ABC)
232 - WCAU-DT(NBC)
233 - KYW-DT(CBS)
234 - WTXF-DT(FOX)
235 - WPHL-DT(MNT)
236 - WPSG-DT(CW)
240 - WHYY-DT(PBS)
No HD Special events/PPV channel either.
blackngold75 04-10-07, 02:09 PM I've also noticed in the Philly area (Northern DE) that there are some National Geographic programs available in HD on OnDemand. I wonder if that means that channel is slated to come online once the bandwidth is there?
Marcus Carr 04-11-07, 12:50 AM I've also noticed in the Philly area (Northern DE) that there are some National Geographic programs available in HD on OnDemand. I wonder if that means that channel is slated to come online once the bandwidth is there?
I also had it on On Demand before the channel was added.
jefbal99 04-11-07, 09:23 AM Everyone needs to pound customer service for HDPPV or GameHD
215 - HBOHD
223 - MAXHD
227 - StarzHD
Is that a typo?
Because here on the Willow Grove system it is:
215 - HBOHD
219 - MAXHD
223 - SHOHD
227 - StarzHD
josephmckinney 04-12-07, 06:50 PM Everyone needs to pound customer service for HDPPV or GameHD
Absolutely, it's astounding that I actually pay Comcast $160 a year for MLB Extra Innings without a single HD broadcast!
bob2274 04-12-07, 09:16 PM I agree. Even though I like to watch hockey and baseball from out of the region, I told Comcast I would not be buying any more out of market packages until they offered some of the games in HD.
jefbal99 04-12-07, 09:41 PM I agree. Even though I like to watch hockey and baseball from out of the region, I told Comcast I would not be buying any more out of market packages until they offered some of the games in HD.
My last contact was yesterday, from an "executive support specialist." I replied that the info provided was 100% unacceptable and requested another escalation (prolly the 4th now) and that I be called rather than emailed. I'm gonna keep poinding hard on this issue and hopefully i'll get some decent information.
Bill Geiger 04-12-07, 11:43 PM I emailed comcast about adding more HD channels and got the standard email from them.
Thank you for contacting us regarding your Comcast cable service.
Comcast is committed to deploying HDTV service. We are working to provide as many high definition channel broadcasters as possible. Here are some of the factors involved with expanding our high definition lineup:
-the negotiation and contract process required to obtain the rights to carry a specific high definition broadcast, such as TNT-HD and HD-Net.
-the increased bandwidth resources which are required
-the relatively low number of subscribers (currently only a small minority of customers have high definition compatible television sets)
We will continue to explore additional HD programming opportunities as more content providers make plans to offer their programming in HD format.
We appreciate the fact that you took the time to let us know what is important to you. We hope to expand our high definition channel lineup as fast as we can. Unfortunately we are unable to provide specific details regarding the launch of new channels at this time, please keep an eye on your monthly billing statement as the announcement of any channel additions will appear on those statements.
If you have any additional questions, please reply to this email or call our customer service department. Our customer service department can be reached at 1-800-COMCAST. We are open 24 hours a day, 7 days a week for your convenience.
Thank you again for your e-mail. We appreciate you taking the time to contact us.
Sincerely,
Muhammad
Comcast Customer Care Specialist
Marcus Carr 04-13-07, 01:51 AM -the negotiation and contract process required to obtain the rights to carry a specific high definition broadcast, such as TNT-HD and HD-Net.[/B]
Always the same two channels. Obviously they get a lot of inquiries about HDNet (and used to get a lot about TNT HD).
bicker1 04-13-07, 07:30 AM You'd think, now that we have TNT-HD, they'd take that out of the response message.
I get the exact same response here in South Jersey. You'd think for all the money we spend each month the least they could do would be an individualized response to their customer inquiries.
jefbal99 04-13-07, 08:11 AM I always but a disclaimer in my email communications that I do not want a "canned" response. I do my research and I want actual answers to my questions. The second I get a canned response, I jump right down their throats and let them know how poor the Customer Service is when questions get blatantly ignored. I haven't had issues recently, but occasionally you need to jump on them for the BS replies.
bicker1 04-13-07, 09:07 AM "Canned" responses are often provided for a reason. In larger, consumer-facing businesses, especially ones where customers are demanding prices be kept low, you can expect CSRs to have limited permission to say anything publicly on their own authority, so responses need to be "canned" or go through an often-costly legal-vetting process (therefore introducing an extra delay of days, not just extra cost). And generally, the eventual answers to those questions are invariably unsatisfying to the customer anyway, so there is nothing to be gained by providing the customer such answers.
Expecting answers to questions about a company's future strategies is unreasonable. Jumping on the CSRs for providing canned responses to such inquiries is doubly-so. I feel that to do it as a routine part of your manner is pretty shocking. :eek:
Is that a typo?
Because here on the Willow Grove system it is:
215 - HBOHD
219 - MAXHD
223 - SHOHD
227 - StarzHD
Yea typo, sorry. I don't have any of those channels and skip right over them when browsing the guide.
jefbal99 04-13-07, 09:52 AM "Canned" responses are often provided for a reason. In larger, consumer-facing businesses, especially ones where customers are demanding prices be kept low, you can expect CSRs to have limited permission to say anything publicly on their own authority, so responses need to be "canned" or go through an often-costly legal-vetting process (therefore introducing an extra delay of days, not just extra cost). And generally, the eventual answers to those questions are invariably unsatisfying to the customer anyway, so there is nothing to be gained by providing the customer such answers.
Expecting answers to questions about a company's future strategies is unreasonable. Jumping on the CSRs for providing canned responses to such inquiries is doubly-so. I feel that to do it as a routine part of your manner is pretty shocking. :eek:
I work in customer service and generally, the 1st and 2nd level people you speak with have no true power, nor information. It requires getting a bit pissy and forcing a few escalations to actually get any valid, worthwhile information.
Why would I make an inquiry if i know the answer is gonna be we can't tell you or just generic BS. When I ask a question, I want an answer and I push until I get the answer.
I don't ask them generic questions or questions about ongoing negotiations. I ask specific questions that SHOULD have specific answers. I also get pissy when CSRs talk out of their ass and provide false/incorrect information.
I've only had a couple of "good" experiences with Comcast CSRs, most of the time they are worthless.
bobby94928 04-13-07, 09:53 AM You'd think, now that we have TNT-HD, they'd take that out of the response message.
Actually, if you think about it, it might be a good idea to leave it in. It shows that they do listen to their customer base. :eek:
bicker1 04-13-07, 12:55 PM It requires getting a bit pissy and forcing a few escalations to actually get any valid, worthwhile information.What I've found is that I can get my issues escalated without being abusive.
When I ask a question, I want an answer and I push until I get the answer.I think the point is, though, that some folks need to come to grips with the fact that they actually aren't necessarily entitled to the answers they want.
I don't ask them generic questions or questions about ongoing negotiations. I ask specific questions that SHOULD have specific answers. Such as?
jefbal99 04-13-07, 01:29 PM Such as?
"I got this STB message stating that i would have XXX and XXX added on this date. They have not shown up, I've spoken with other comcast users in the area and they are experiencing the same issue. Any idea whats up?"
The response i got was that "I was wrong, that message never went out, and I shouldn't be getting those channels."
That pisses me off.
bicker1 04-13-07, 02:08 PM Yeah, that makes sense. That is not the case for many of the other questions people get bent-out-of-shape with regard to the answer they get, such as, "What's the next HD channel for Comcast?" or "When are we going to get XXX?" or "Why don't we have XXX?"
nashvillecat 04-13-07, 02:57 PM I got my Digital Starter box today. It only took a awek to get it! I did read here in a local paper that people who plugged in this digital receiver screwed up things on their set. Anyone else get a new box and have it mess up their programming?
From what I hear, this new box enabkles GSN and Hallmark in digital. This is not HD so their maybe no difference?
Anyone else know about this digital starter service?
What I've found is that I can get my issues escalated without being abusive.
I think the point is, though, that some folks need to come to grips with the fact that they actually aren't necessarily entitled to the answers they want.
Such as?
Corporate lackey or just an apologist for multi-billion dollar Comcast? :confused:
bicker1 04-13-07, 03:55 PM Maybe just someone who disagrees with you on the merits. As it is, I'm neither.
Regardless, generally, I've found that just replying with a personal attack like you did is just an admission that you really don't have anything constructive to say. Please at least try to make your personal attacks sound like constructive contributions to the discussion. Thanks.
chitchatjf 04-13-07, 04:36 PM For the former Time Warner customers here in Minnesota that were moved to Comcast as part of the Adelphia settlement, Comcast is charging them $4.95 a month to continue to receive HDNet.
The following came from a CSR so take it with a Mount Everest sized grain of salt....
supposedly the HDNets will be offered soon to all Comcast subs for that $4.95.
Do you have zip codes of the areas that ARE KEEPING HDNet?
An HD only tier of HD only channels makes some sense,as long as HD simulcasts of SD channels remain available at no extra charge to those whose package includes the SD channel,and that all HD LOCALS REMAIN PART OF LIMITED BASIC!
chitchatjf 04-13-07, 04:37 PM I got my Digital Starter box today. It only took a awek to get it! I did read here in a local paper that people who plugged in this digital receiver screwed up things on their set. Anyone else get a new box and have it mess up their programming?
From what I hear, this new box enabkles GSN and Hallmark in digital. This is not HD so their maybe no difference?
Anyone else know about this digital starter service?
Digital Starter is pretty much extended baisc wirth a box. They add access to On Demand,PPV,the music channels nad of course the guide.
Maybe just someone who disagrees with you on the merits. As it is, I'm neither.
Regardless, generally, I've found that just replying with a personal attack like you did is just an admission that you really don't have anything constructive to say. Please at least try to make your personal attacks sound like constructive contributions to the discussion. Thanks.
I think most of us here would prefer that Comcast and their so-called "customer account executives" would have something constructive to say once in awhile.
Digital Starter is pretty much extended baisc wirth a box. They add access to On Demand,PPV,the music channels nad of course the guide.
And in case some didn't figure it out, it gives the Digital versions of those Expd. channels, (assuming every area has ADS by now (?) ), rather than Analog converted to Digital, which is worse than Analog.
Do you have zip codes of the areas that ARE KEEPING HDNet?
An HD only tier of HD only channels makes some sense,as long as HD simulcasts of SD channels remain available at no extra charge to those whose package includes the SD channel,and that all HD LOCALS REMAIN PART OF LIMITED BASIC!
Here, HD simulcast channels are grouped with HD exclusive channels in Digital Classic; there are no HD channels in Expanded service. Of course, here, we don't have to have Expd. service to get Digital Classic; I do recall your area is the same. But, apparently there only HD exclusives are in Digital Classic, HD simulcasts are in Expd,; if so, that seems a rarity, from my reading of AVS. Not needing Expd. seems fairly split depending on area.
bob2274 04-13-07, 09:13 PM For anyone looking for HD hockey tonight, the Dallas vs. Vancouver game is on INHD since VsGolfHD is showing golf.
jefbal99 04-13-07, 09:35 PM For anyone looking for HD hockey tonight, the Dallas vs. Vancouver game is on INHD since VsGolfHD is showing golf.
This has been covered in a few threads, will be this way on Thursday and Friday all through the playoffs because VSGLF shows golf coverage these nights.
chitchatjf 04-13-07, 09:52 PM Here, HD simulcast channels are grouped with HD exclusive channels in Digital Classic; there are no HD channels in Expanded service. Of course, here, we don't have to have Expd. service to get Digital Classic; I do recall your area is the same. But, apparently there only HD exclusives are in Digital Classic, HD simulcasts are in Expd,; if so, that seems a rarity, from my reading of AVS. Not needing Expd. seems fairly split depending on area.
This is true. There are some folks who have DVR service and JUST LIMITED BASIC!
What Sort of stinks is you need EXTENDED Basic to get National Geo HD which leaves those with digital Classic or Family Tier out. 210 (SD feed in Boston) is on but 821 (HD feed in Boston) says not authorized NESN HD only requires digital starter
GoIrish 04-13-07, 10:40 PM I think most of us here would prefer that Comcast and their so-called "customer account executives" would have something constructive to say once in awhile.
I'm with Bicker on this.
The reason they don't have the insight or inside info some want is because they are purposely not told the information. As I have said here before, in my experience these reps are told probably 48 hours before the companyn is prepared to tell the customers.
Expecting them to have info they purposely aren't being told is illogical and being a jerk to the reps is being just that, a jerk.
That last comment isn't directed at you maxman.
GoIrish
sikoniko 04-14-07, 08:24 AM Does anyone have any word on comcast adding HGTVHD and FOODHD?
These 2 channels are the most watched in my home (by my wife) and I would gladly welcome their addition as a higher priority than a&e hd that we just got... Not that I am complaining, since more channels is always a plus.
westa6969 04-14-07, 08:47 AM Does anyone have any word on comcast adding HGTVHD and FOODHD?
These 2 channels are the most watched in my home (by my wife) and I would gladly welcome their addition as a higher priority than a&e hd that we just got... Not that I am complaining, since more channels is always a plus.
Amazing this thread has been posing these questions for NINE months now with very few additions and what has been added has been of questionable quality and not even full-time HD. That Music POS channel is the sorriest of the bunch - the King of Reruns of the same old crap.
I agree HGTV and FoodTV is a natural match for HD and can anyone figure out why we can get so many sports HD Channels but nothing moves forward with these two channels that would benefit the most. Hopefully DirectTV satellites will bring the pressure to change and add FULL TIME quality content that are not streamed repeats a thousand times. How is it my local news channel can place A+ quality but they cannot bring these channels on board?
Also, hate the way they've placed empty on-demand HD in recent weeks in the middle of surfing my HD channels as my remote always seems to get stuck on those - at least they could use common sense and place them at the top or bottom of the HD Block. Does anyone at Comcast ever test the ergonomics or user friendly placement of channels? They also placed one of the Sports channels that's empty most of the time and so the remote gets stuck when it hits that one as your tuner must switch back to 480i when it hits and then switch back to 1080i when hitting the next one a rather annoying feature that they add an HD Sports channel that has nothing on it most of the time. I think it's a Fox Sports that seems OFF most of the time - I don't know how they count that as an HD add on?
Nine months and nearly a quarter million views and we have but a few additions and little quality added that's full-time HD. Come on Comcast! :cool:
blitzen102 04-14-07, 09:31 AM Also, hate the way they've placed empty on-demand HD in recent weeks in the middle of surfing my HD channels as my remote always seems to get stuck on those - at least they could use common sense and place them at the top or bottom of the HD Block.
Set up a favorties list and don't mark them as favorites.
blackngold75 04-14-07, 09:50 AM I agree HGTV and FoodTV is a natural match for HD and can anyone figure out why we can get so many sports HD Channels but nothing moves forward with these two channels that would benefit the most.
The "most" in your eyes - we don't all see it the same way. I would much rather see NFL Network HD than FoodTV. However, I will agree that HGTV in HD would be a good addition. MusicHD could be a decent channel, but I agree with you that it is mostly nothing but reruns. :(
Does anyone have any word on comcast adding HGTVHD and FOODHD?
Comcast won't even tell me when I might get NGHD & A&EHD, even though they've had them on their system in other parts of the country for months now. They've stated that they have no interest in adding HD channels and that their priority is OnDemand, so I wouldn't expect to see them (HGTVHD/FOODHD) any time soon.
GoIrish 04-14-07, 11:00 AM Comcast won't even tell me when I might get NGHD & A&EHD, even though they've had them on their system in other parts of the country for months now. They've stated that they have no interest in adding HD channels and that their priority is OnDemand, so I wouldn't expect to see them (HGTVHD/FOODHD) any time soon.
I doubt your comment that they have stated that they have no interest in adding HD channels.
That statement is inconsistent with their Corporate position and inconsistent with actual experience in many markets including where I reside.
GoIrish
bicker1 04-14-07, 11:26 AM I think most of us here would prefer that Comcast and their so-called "customer account executives" would have something constructive to say once in awhile."Constructive" is a matter of opinion, I suppose. Perhaps what you're saying is that you wish they'd say stuff that you'd like to hear, more often. ;) The reality is that their job is to say what is best for the long-term best interests of the company's owners, and if they say anything else, they're being irresponsible. I think if we customer didn't respond in a punitive manner when they say something we don't like to hear, then perhaps they'd say more. However, that's not reality: If they told us the truth you want to hear, I bet more often than not it would hurt the owners of the company. So we customers are our own worst enemy in this regard, and the best bet for the company is to keep proprietary information from their CSRs, so they cannot even inadvertently give it out.
bicker1 04-14-07, 11:30 AM The "most" in your eyes - we don't all see it the same way. I would much rather see NFL Network HD than FoodTV. However, I will agree that HGTV in HD would be a good addition. I love Food Network, but couldn't care less about seeing it in HD. I want BBC in HD, and I want FX in HD. Seeing dramas in HD is more important to me than food or sports.
bobby94928 04-14-07, 01:10 PM I love Food Network, but couldn't care less about seeing it in HD. I want BBC in HD, and I want FX in HD. Seeing dramas in HD is more important to me than food or sports.
Have you seen Food Network in HD? It is simply spectacular, it makes you hungry. Giada looks fantastic in HD. My neighbor has Food HD with DishNetwork and I enjoy watching it over there. That said, to each his/her own.... :cool:
raidbuck 04-14-07, 01:17 PM The "most" in your eyes - we don't all see it the same way. I would much rather see NFL Network HD than FoodTV. However, I will agree that HGTV in HD would be a good addition. MusicHD could be a decent channel, but I agree with you that it is mostly nothing but reruns. :(
It is very difficult for any provider to select which channels to acquire, because we all have different tastes. MHD to me is a waste because my definition of "music" is very different from others (classical or pop might be nice for a change). VS/Golf is also not on my list of favorites. We still don't have A&EHD (I can't figure out why we have NGCHD for months but not A&EHD).
While Comcast must continually add HD channels to keep up, they also need to compete in the sports market. For instance, in my area MASN has all the O's and Nats games (except Sunday nights I think), but no HD games at all. Probably next year Comcast will have to dedicate a channel to their HD games. Also, Comcast isn't showing the 5-7 HD games per week that Extra Innings is supposed to be showing (I hope they change that because I just might get it next year if they do.)
I think that FOODHD and HGTVHD are likely candidates down the road, but with so many new channels coming available, and having to negotiate national and local agreements it isn't as easy as it is for satellites.
Rich N.
sikoniko 04-14-07, 01:54 PM My statement is focused more on wanting what is already available to other providers, without beating the hdnet horse.
if you like murder she wrote marathons, then a&ehd might be more important to you.
Like I said, in my house, my wife watches HGTV, food, and discovery home. If I could have the two that are already broadcasting in HD, I would be happy.
Looking into the future, I want the history channel hd. I know they are already filming digging for the truth in hd. history international is far superior to national geagraphic, but its a start. supposedly history channel hd goes live this fall. So I expect comcast to get it sometime in 2009.
Amazing this thread has been posing these questions for NINE months now with very few additions....You must be kidding.
Living in Detroit, what do you call these? Most have been added in the last 9 months, or shortly before.
199 National Geographic HD
200 A&E HD
201 Fox Sports Net HD Detroit
203 ESPN2 HD
207 VSGLF Golf Channel HD / Versus HD
208 Universal HD
209 MHD
236 The CW WKBD-DT
jefbal99 04-14-07, 03:39 PM You must be kidding.
Living in Detroit, what do you call these? Most have been added in the last 9 months, or shortly before.
199 National Geographic HD
200 A&E HD
201 Fox Sports Net HD Detroit
203 ESPN2 HD
207 VSGLF Golf Channel HD / Versus HD
208 Universal HD
209 MHD
236 The CW WKBD-DT
Lansing and Grand Rapids got all the same adds except the Detroit CW station
I just want GameHD or an HDPPV channel that shows that content
My last contact was yesterday, from an "executive support specialist." I replied that the info provided was 100% unacceptable and requested another escalation (prolly the 4th now) and that I be called rather than emailed. I'm gonna keep poinding hard on this issue and hopefully i'll get some decent information.
Checking out the MLB Extra Innings schedule for April, out of the 200+ games only 12 were offered in HD. If there were more games there could be more of a case of a dedicated channel opened for HD in the sports packages. Where I am (WA) there is one channel that opens up for HDPPV (for an extra $10 charge) when available. Possibly more when switched digital video becomes more of a reality.
jefbal99 04-16-07, 07:25 AM Checking out the MLB Extra Innings schedule for April, out of the 200+ games only 12 were offered in HD. If there were more games there could be more of a case of a dedicated channel opened for HD in the sports packages. Where I am (WA) there is one channel that opens up for HDPPV (for an extra $10 charge) when available. Possibly more when switched digital video becomes more of a reality.
If you subscribe to EI/CI/LP then the HD services are to be provided as part of the package.
InDemand doesn't not have a "SuperFan" type charge
nashvillecat 04-16-07, 12:11 PM Digital Starter is pretty much extended baisc wirth a box. They add access to On Demand,PPV,the music channels nad of course the guide.
WOW! Where do I srtart with this one...! I install the starter and I lose local HD and I'm not able to rrecord anything on my VCR. Furthermore, the "remote" they provide only can control ONE aux -- I have a VCR and a receiver. (No, I havent called them BACK yet. I spoke with someone yesterday whop impersonated a gtech person.)
:((
nc
chitchatjf 04-16-07, 04:48 PM WOW! Where do I srtart with this one...! I install the starter and I lose local HD and I'm not able to rrecord anything on my VCR. Furthermore, the "remote" they provide only can control ONE aux -- I have a VCR and a receiver. (No, I havent called them BACK yet. I spoke with someone yesterday whop impersonated a gtech person.)
:((
nc
Hello they have HD boxes. You will get HD locals as part of limited basic and I believe HD simucasts as part of extended basic. VCR? Get the DVR!
frank_f 04-17-07, 01:53 PM I just got Comcast. I have two HD TV's. So I got a package with HBO and stuff.
I get one box included in the package.
I also paid 5 bucks extra for the HD service.
I was under the assumption that when I get my second box, I just pay for the additional box ($6.99). But the 5 bucks for the HD service was only charged once.
The customer service person I delt with at the local outlest said I had to pay 5 bucks for the 1st TV for HD (and a free box). Then the second box was 5 bucks again for HD plus $6.99 = 11.99 (HD service + box).
I then called Comcast customer service. They said the same thing, you have to pay 5 bucks for each HD TV plus $6.99 for each additional box. So it is really 11.99 for each TV.
Can someone confirm this? Do you pay 5 bucks for each and every TV you have for HD?
They also told me that if you want the DVR. It is $5 for HD service + $6.99 for additional box + $9.99 for DVR = about 22 bucks a month.
It seems like these charges really start to stack up on each other.
Is everyone here paying 5 bucks HD service once? Or paying it for every box?
Frank -
same exact situation as you, i thought i was being overcharged until i had it explained to me by their corporate office.
frank_f 04-17-07, 03:01 PM Frank -
same exact situation as you, i thought i was being overcharged until i had it explained to me by their corporate office.
So, are the stacked charges I described correct? HD service charge on EVERY box?
So, are the stacked charges I described correct? HD service charge on EVERY box?
that's the same stacked charge i have too (i have 2 hd-dvrs and 1 regular digital cable box), whether it's "correct" i am not sure but since i went through this battle with comcast all last year, it's what my bill is going to be until FOIS comes to Georgia...in other words, never.
blackngold75 04-17-07, 04:21 PM This must vary by region. In the Philly area, you get charged $5.00 for the first HD box (or $11.95 for the 1st DVR). Additional HD boxes are $13.95 (5.00 plus an $8.95 Additional Digital Outlet charge). Additional DVR is $16.95, which already includes the ADO fee. There is not a separate "HD" charge above and beyond the converter box or DVR fee.
This must vary by region. In the Philly area, you get charged $5.00 for the first HD box (or $11.95 for the 1st DVR). Additional HD boxes are $13.95 (5.00 plus an $8.95 Additional Digital Outlet charge). Additional DVR is $16.95, which already includes the ADO fee. There is not a separate "HD" charge above and beyond the converter box or DVR fee.
sounds like the same charges i am talking about, just broken down differently.
This is true. There are some folks who have DVR service and JUST LIMITED BASIC!
Don't you think those are just mistakes by CSRs?
Because here DVR requires Digital Classic; some areas it was Standard (maybe still is), other areas are Digital Classic and Expd. (Expd. being a Digital Classic pre-requisite). I heard of a person with Basic losing his DVR because it was a mistake.
This must vary by region. In the Philly area, you get charged $5.00 for the first HD box (or $11.95 for the 1st DVR). Additional HD boxes are $13.95 (5.00 plus an $8.95 Additional Digital Outlet charge). Additional DVR is $16.95, which already includes the ADO fee. There is not a separate "HD" charge above and beyond the converter box or DVR fee.
And if you add the actual cost of the first box, listed at 4.15 for a la carte premiums:
The HD box is really $9.15 (hence non-Digital subs pay $8.95).
The DVR is really $16.10.
The second HD box at $13.90 total fee is a rip-off, as it effectively has a $4.75 mirroring fee above the actual $9.15 HD box fee.
The second DVR fee at $16.95 is just $0.80 above the actual cost.
I just got Comcast. I have two HD TV's. So I got a package with HBO and stuff.
I get one box included in the package.
I also paid 5 bucks extra for the HD service.
I was under the assumption that when I get my second box, I just pay for the additional box ($6.99). But the 5 bucks for the HD service was only charged once.
The customer service person I delt with at the local outlest said I had to pay 5 bucks for the 1st TV for HD (and a free box). Then the second box was 5 bucks again for HD plus $6.99 = 11.99 (HD service + box).
I then called Comcast customer service. They said the same thing, you have to pay 5 bucks for each HD TV plus $6.99 for each additional box. So it is really 11.99 for each TV.
Can someone confirm this? Do you pay 5 bucks for each and every TV you have for HD?
They also told me that if you want the DVR. It is $5 for HD service + $6.99 for additional box + $9.99 for DVR = about 22 bucks a month.
It seems like these charges really start to stack up on each other.
Is everyone here paying 5 bucks HD service once? Or paying it for every box?
The point here is there is HD service per se. HD channels are part of their respective services.
You are simply paying for an HD box upgrade on each TV.
That is why on A/Os you will see an A/O fee (box rental + possibly some mirroring fee added), and a fee to upgrade that box to an HD box.
Here, on DVRs there is no HD fee because the Motorola DVR is already HD, and everyone pays a $11.95 to upgrade the first included box.
In Motorola areas, the second DVR should total ~$17, whether they break it into two fees could vary.
Possibly you are in a Sci. Atl. area and they overcharge for the HD DVR.
And that would mean they are effetively overcharging for the SD DVR, which should be less than $17 effective total.
chitchatjf 04-18-07, 07:20 AM Don't you think those are just mistakes by CSRs?
Because here DVR requires Digital Classic; some areas it was Standard (maybe still is), other areas are Digital Classic and Expd. (Expd. being a Digital Classic pre-requisite). I heard of a person with Basic losing his DVR because it was a mistake.
NOT in the Boston market it isn't!
frank_f 04-18-07, 08:57 AM It looks like this is how they break down the prices in my area is:
Non-HD box is $6.95. (first one included, additional boxes are $6.95). This one has just the RCA plugs and S-video output. No HD outputs on this box.
HD box is an extra $5 per box for each and every box. This box has component video outputs and digital audio outputs. No HDMI on this box.
HD DVR box is an extra $9.95 per box. This box has component video outputs, HDMI output, and digital audio/coax audio output.
The thing is, the charges are "stacked". So if I want a DVR for my "second TV". I have to pay $6.95 (additional box) + $5 (HD box) + $9.95 (DVR) = $21.90 per month.
That's $262 plus tax per year. So, the charges really start adding up.
I think I'm going to go back and exchange the DVR today for the regular HD box. I don't really want DVR, I basically wanted that box for the HDMI connection.
But I compared both boxes last night. Comparing video picture quality and audio quality from both the TV speakers and my Home Theather. I could tell no difference between the HDMI connection and the Component Video connection for video. And no diffference between the digital 5.1 optical output or HDMI output for sound. Also, component cables are included with the box, but you have to buy the HDMI cable if you want that. So add another 50 bucks for that.
So, it's not worth the extra 10 bucks for the DVR for me. But I guess there is no getting around the extra 5 bucks for the HD box, because then I would not have HDTV without it.
This must vary by region.It should be well known that Comcast service and pricing varies widely across the country.
chitchatjf 04-18-07, 07:31 PM It looks like this is how they break down the prices in my area is:
Non-HD box is $6.95. (first one included, additional boxes are $6.95). This one has just the RCA plugs and S-video output. No HD outputs on this box.
HD box is an extra $5 per box for each and every box. This box has component video outputs and digital audio outputs. No HDMI on this box.
HD DVR box is an extra $9.95 per box. This box has component video outputs, HDMI output, and digital audio/coax audio output.
The thing is, the charges are "stacked". So if I want a DVR for my "second TV". I have to pay $6.95 (additional box) + $5 (HD box) + $9.95 (DVR) = $21.90 per month.
That's $262 plus tax per year. So, the charges really start adding up.
I think I'm going to go back and exchange the DVR today for the regular HD box. I don't really want DVR, I basically wanted that box for the HDMI connection.
But I compared both boxes last night. Comparing video picture quality and audio quality from both the TV speakers and my Home Theather. I could tell no difference between the HDMI connection and the Component Video connection for video. And no diffference between the digital 5.1 optical output or HDMI output for sound. Also, component cables are included with the box, but you have to buy the HDMI cable if you want that. So add another 50 bucks for that.
So, it's not worth the extra 10 bucks for the DVR for me. But I guess there is no getting around the extra 5 bucks for the HD box, because then I would not have HDTV without it.
Not in Boston it isn't.
Box rental standard $3.99 inc remote HD $8.99 inc remote
DVR non HD $9.94
HD-DVR $13.94
If you ask for an HDMI cable you will get one
Not in Boston it isn't.
Box rental standard $3.99 inc remote HD $8.99 inc remote
DVR non HD $9.94
HD-DVR $13.94
If you ask for an HDMI cable you will get one
Your prices are close to the actual costs of the boxes to the sub in the other person's area, the difference being in your area you are implying they itemize all boxes; whereas the other person's area, like many, don't itemize the first box for Digital Classic and above (for some a la carte's they do), and then the fees for better boxes are in essence box upgrade fees.
For instance, here, the first $4.15 box/remote is usually included, so every better box really costs $4.15 more than the nominal fee listed to upgrade the box.
chitchatjf 04-21-07, 11:36 PM Your prices are close to the actual costs of the boxes to the sub in the other person's area, the difference being in your area you are implying they itemize all boxes; whereas the other person's area, like many, don't itemize the first box for Digital Classic and above (for some a la carte's they do), and then the fees for better boxes are in essence box upgrade fees.
For instance, here, the first $4.15 box/remote is usually included, so every better box really costs $4.15 more than the nominal fee listed to upgrade the box.
They itemize everything upfront which is fair. There are a lot of dishes in the area about 95% of them Direct TV.
As a rule of thumb those with Direct TV do NOT get HD, because of the need to get a new dish and BuY NEW equipment (which they will probably be obsolete as soon as the contract ends) and then you have to pay a lease to use it.
with comcast upgrading to HD is just a matter of switching boxes.
\
GutBomb 04-22-07, 02:28 AM as for the "obsolete" argument, it sounds like you've been listening to cable company commercials. it's just not true. new satellites have gone up because of the demand for more channels, but nothing has been moved there from other satellites, they only put new stuff up there. several channels were started that don't work with older recievers, like mpeg4 channels, but this is the first time for such things. you make it sound like a pattern or a plan
upgrading to HD with comcast is easy, but passing on misinformation about satellite makes you sound like a comcast shill.
jzareski 04-22-07, 12:31 PM as for the "obsolete" argument, it sounds like you've been listening to cable company commercials. it's just not true. new satellites have gone up because of the demand for more channels, but nothing has been moved there from other satellites, they only put new stuff up there. several channels were started that don't work with older recievers, like mpeg4 channels, but this is the first time for such things. you make it sound like a pattern or a plan
upgrading to HD with comcast is easy, but passing on misinformation about satellite makes you sound like a comcast shill.
Found an interesting white paper on the Internet about Cable TV companies upgrading their systems. Looks like what Chicago and the rest of us are experiencing...or will be in the future...
http://www.bigbandnet.com/technology/tech_whitepaper_cws.php
Z
They itemize everything upfront which is fair.
How much is a CableCard there?
How much is it to get 'Two CableCards for One non-Comcast DVR'? (ie Tivo S3)
I wish they would itemize all boxes/CCs, that would accomplish two things:
1. Avoid customer confusion, as some people don't realize that other boxes are costing an upgrade fee, not an outright fee. Some people get confused, including me, on how prices apply to A/Os. Sometimes addtl. boxes have different prices based on service, but it doesn't specify if it based on main or secondary TV's service, and they throw in a mirroring fee with the box fee to get the A/O fee, and then you have to add the box upgrade fee, it is all too confusing.
2. To prevent some overcharging, like with CCs sometimes costing as much as a box, like when the CC is substituted for an included box.
chitchatjf 04-22-07, 03:33 PM How much is a CableCard there?
How much is it to get 'Two CableCards for One non-Comcast DVR'? (ie Tivo S3)
I wish they would itemize all boxes/CCs, that would accomplish two things:
1. Avoid customer confusion, as some people don't realize that other boxes are costing an upgrade fee, not an outright fee. Some people get confused, including me, on how prices apply to A/Os. Sometimes addtl. boxes have different prices based on service, but it doesn't specify if it based on main or secondary TV's service, and they throw in a mirroring fee with the box fee to get the A/O fee, and then you have to add the box upgrade fee, it is all too confusing.
2. To prevent some overcharging, like with CCs sometimes costing as much as a box, like when the CC is substituted for an included box.
Basic service only box $1.10
Digital box $3.79
with DVR $9.74
HD box $8.79
with DVR $13.94
Cable card NC
2nd card on same device $1.50
Basic service only box $1.10
Digital box $3.79
with DVR $9.74
HD box $8.79
with DVR $13.94
Cable card NC
2nd card on same device $1.50
Interesting, that you have the Basic-only box also, as a few areas I have seen so far do. That is for non-Expd. service subs to get Basic service on any of one's TVs w/o a Digital Box or QAM TV/Box.
Back on a previous topic - the "ads" are now gone from the Guide here south of Denver. I know this was a big deal for some people a while ago.
Edit: Never mind - they're back on this morning.
jefbal99 04-25-07, 10:12 AM Back on a previous topic - the "ads" are now gone from the Guide here south of Denver. I know this was a big deal for some people a while ago.
Edit: Never mind - they're back on this morning.
We had those ads in our guide for about 2 days back in September, then they disappeared and never came back.
TravelFan1 04-25-07, 10:28 AM may I suggest something? Why don't we create a "Comcast Hd issues other than new channels" thread? I mean, when I come to check this thread, I am looking for info re new Channels, not ads in the Guide, how much your bill is, etc....
may I suggest something? Why don't we create a "Comcast Hd issues other than new channels" thread? I mean, when I come to check this thread, I am looking for info re new Channels, not ads in the Guide, how much your bill is, etc....
I was thinking the exact same thing.
Talkers talk, doers do... :)
http://www.avsforum.com/avs-vb/showthread.php?p=10389305#post10389305
hdtvjunkie247 04-25-07, 12:12 PM So let's talk about when we think Northern & Central NJ will be getting National Geographic & A&E HD. :D I'm thinking mid-June.
raidbuck 04-25-07, 12:13 PM Does anyone know if Comcast has started any negotiations for FOODHD or HGTVHD?
Thanks,
Rich N.
Does anyone know if Comcast has started any negotiations for FOODHD or HGTVHD?
That's one of the most frustrating things about Comcast. The customer never knows anything until AFTER the fact. All I'm reading about is DirecTV signing carry agreements with seemingly every channel out there and lots of announced HD channels that aren't even available yet.
Marcus Carr 04-25-07, 12:22 PM Even Time Warner Cable has announced new channels for next year: ABC Family HD, Disney Channel HD, and ESPNEWS HD.
http://www.avsforum.com/avs-vb/showthread.php?p=10346550&highlight=2008#post10346550
On the other hand, Verizon just added three channels without a prior announcement.
I'm still waiting for A&E HD on Comcast.
jefbal99 04-25-07, 12:27 PM Does anyone know if Comcast has started any negotiations for FOODHD or HGTVHD?
Thanks,
Rich N.
Its impossible to get any information from anyone in Comcast. Look last fall at Detroit.... FSN Detroit jumps the gun and tells everyone on Comcast to look at channel 201 for FSN HD. Ken H tells us that something is coming but can't comment. A week later, not only FSN HD, but UniversalHD, A&E HD, and NGC HD all show up. UHD had been there before, but out of the blue, 4 new channels with no announcement or nothing.
Comcast has the best PQ available in my area (no FOIS option), however, they are the hardest to get ANY info from.
Its impossible to get any information from anyone in Comcast. Look last fall at Detroit.... FSN Detroit jumps the gun and tells everyone on Comcast to look at channel 201 for FSN HD. Ken H tells us that something is coming but can't comment. A week later, not only FSN HD, but UniversalHD, A&E HD, and NGC HD all show up. UHD had been there before, but out of the blue, 4 new channels with no announcement or nothing.
Comcast has the best PQ available in my area (no FOIS option), however, they are the hardest to get ANY info from.
Last fall you got A&E and NG and we STILL don't have them here (South Jersey), right across the river from Philadelphia, Comcast's headquarters.
jefbal99 04-25-07, 01:44 PM Last fall you got A&E and NG and we STILL don't have them here (South Jersey), right across the river from Philadelphia, Comcast's headquarters.
Actually in Lansing, we didn't get FSN HD until Feb, along with VSGLF. We got NCGHD, A&EHD, and UHD in early April (happened for both Lansing and Grand Rapids).
Very strange, only way I have every got answers from Comcast involves a weeks worht of emails and many escalations.
Do ya'll have an HD Special Events or HD PPV channel?
I'd like to see Food Network in HD, but I'd rather have HDNet
hdtvjunkie247 04-25-07, 01:47 PM Last fall you got A&E and NG and we STILL don't have them here (South Jersey), right across the river from Philadelphia, Comcast's headquarters.
South Jersey is getting Nat. Geo HD and A&E HD May 23, according to the Philadelphia Comcast thread.
South Jersey is getting Nat. Geo HD and A&E HD May 23, according to the Philadelphia Comcast thread.
Thanks!
bicker1 04-26-07, 06:28 AM That's one of the most frustrating things about Comcast. The customer never knows anything until AFTER the fact.That's actually a best practice for first-rate consumer-facing companies. It is bad business to allow information to leak, for example, that might set unfounded expectations. First-rate consumer-facing companies know that it is an imperative to control introduction of new services and enhancements to the public, to maximize the benefit they can derive from their investments.
Marcus Carr 04-26-07, 10:01 AM Comcast: HD & DVR Subs Rise 72 Percent
The cable operator releases its first quarter report.
By Phillip Swann
Washington, D.C. (April 26, 2007) -- Comcast said today that new High-Definition and DVR subs have jumped 72 percent over the last year.
The cable operator said 535,000 customers added either a high-def or DVR service in the first quarter, compared to 310,000 in the first quarter last year.
Unlike most cable and satellite providers, Comcast does not break down how many subscribers have High-Definition TV and how many have Digital Video Recorders. They include both in the same category.
In its first quarter financial report, Comcast also reported a 82 percent increase in digital cable subscribers over the same period last year.
Digital cable is the term used to describe an expanded package of channels and services, such as Video on Demand, HD and DVR.
The company credited a stronger interest in VOD, HDTV and DVRs as the reason for the increase in digital cable subs.
http://www.tvpredictions.com/comcastsubs042607.htm
hondo21 04-26-07, 10:41 AM Here's my prioritized wish list for Comcast (Greensburg PA), of channels that actually exist but we don't have yet:
1. HDNet / HDNet Movies
2. Food Network HD (the wife records multiple shows on Food nearly every day)
3. FSN Pittsburgh HD (dedicated channel - currently they use INHD for HD games)
4. National Geographic HD (I think I read that we're getting this in late May)
5. NFL Network HD (dedicated channel)
Of channels that don't exist yet, my #1 would be TCM-HD.
jefbal99 04-26-07, 01:29 PM Here's my prioritized wish list for Comcast (Greensburg PA), of channels that actually exist but we don't have yet:
1. HDNet / HDNet Movies
2. Food Network HD (the wife records multiple shows on Food nearly every day)
3. FSN Pittsburgh HD (dedicated channel - currently they use INHD for HD games)
4. National Geographic HD (I think I read that we're getting this in late May)
5. NFL Network HD (dedicated channel)
Of channels that don't exist yet, my #1 would be TCM-HD.
Dedicated channel wouldn't do much for ya. We have one for FSN Detroit and only get the games, with pre and post shows in SD on the HD channel. All the other times its a test pattern.
bob2274 04-26-07, 02:02 PM Yeah, that one is up to FSN to create a 24 hour HD channel. With that one, Comcast is giving you all that is currently available. I would imagine FSN would be planning more HD programming for the future.
hondo21 04-26-07, 02:04 PM Dedicated channel wouldn't do much for ya. We have one for FSN Detroit and only get the games, with pre and post shows in SD on the HD channel. All the other times its a test pattern.I understand. But what I'd like is to have all their programming on a digital channel. The post-game stuff on Pens hockey games that were shown on INHD looked much better than on the normal analog channel which appears dark, soft, and murky on my HDTV. Maybe if they just do the digital simulcast upgrade for that channel it would be okay. Also, if it's a dedicated channel there won't be any chance of conflicts with other programming. That concern is less now with VSGLF showing the Versus stuff, but there could still possibly be overlap with NFL Network games in September.
Marcus Carr 04-26-07, 02:05 PM "Right now we have all the high-def channels that anybody cares about. It's interesting because DIRECTV runs a lot of advertising saying how they're going to have all these great high-def channels, but the fact of the matter is most of our systems have 20 to 25 high-def channels. Right now we're offering high-def video-on-demand." -- Burke when asked about DIRECTV's plans to offer 100 national HD channels by year's end.
http://www.tvpredictions.com/comcastboom042607.htm
Apparently nobody cares about HDNet.:rolleyes:
blitzen102 04-26-07, 02:13 PM Yeah, that one is up to FSN to create a 24 hour HD channel. With that one, Comcast is giving you all that is currently available. I would imagine FSN would be planning more HD programming for the future.
There should be a LOT more available either this fall or early next year as FSN's new master control facility in Houston comes on line.
It would be nice for the boys I know over at Comcast to actually take a look at what HDNet and HDNet Movies have to offer before saying that they offer all the HD channels people want. There is some great programming on both. The PQ of both on FiOS is amazing and leaps and bounds better than on D* and content I used to get on INHD when I was a Comcast subscriber. The Jazz night on Sunday which I recorded was outstanding.
http://www.tvpredictions.com/comcastboom042607.htm
Apparently nobody cares about HDNet.:rolleyes:
"Right now we have all the high-def channels that anybody cares about. It's interesting because DIRECTV runs a lot of advertising saying how they're going to have all these great high-def channels, but the fact of the matter is most of our systems have 20 to 25 high-def channels. Right now we're offering high-def video-on-demand." -- Burke when asked about DIRECTV's plans to offer 100 national HD channels by year's end.
Funny - I read that quote, then noticed the HDNet ad right next to it :rolleyes:
I just sent an email to Steve Burke, Comcast president: Steve_Burke@cable.comcast.com
...to let him know that they certainly do NOT have all the channels anyone cares about. Mostly regarding HDNet, but I mentioned Food Network HD and HGTV HD as well. Anybody know a reason Comcast doesn't carry those two?
hdtvjunkie247 04-26-07, 02:49 PM It would be nice for the boys I know over at Comcast to actually take a look at what HDNet and HDNet Movies have to offer before saying that they offer all the HD channels people want. There is some great programming on both. The PQ of both on FiOS is amazing and leaps and bounds better than on D* and content I used to get on INHD when I was a Comcast subscriber. The Jazz night on Sunday which I recorded was outstanding.
I agree. But it's really not unexpected of people like Burke, who probably think that Comcast can do no wrong and try to sugar coat everything.
hooked01 04-26-07, 03:11 PM Last night I had 2 Messages from Comcast regarding Channel Changes. The first said that there will be 2 new HD Channels available on April 30:
1) TNT-HD - Yeah, I can watch the Heat playoff games (if they make it past the Bulls)
2) Versus/Golf - eh...don't really care
The next message was that HDNet and HDNet Movies channels are going away. BOO!!!! :eek:
I just started watching the last 2 channels and I like them and now they're going away. :mad:
BTW, I'm in Pembroke Pines, FL.
Marcus Carr 04-26-07, 03:17 PM This is the same guy who said that Comcast would have 32 to 35 HD channels this year. (Even though nobody wants them?) It also contradicts what is happening in Chicago. I think he just tells whoever he is talking to what they want to hear.
And I'm really tired of hearing about On Demand.
Comcast people really, really think that HD VOD is the future. I couldn't disagree more. THe future is HD downloads not VOD. Also, I have a DVR and record the HD I want to watch. I can skip the ads too. Who really needs HD VOD.
chitchatjf 04-26-07, 04:18 PM I thought what is happening in Chicago was GOOD (more bandwidth for more HD channels) :)
Boston still dosen't have ANE HD OR Game 11-14 so even if HDNet had a comcast contract tomorrow I doubt we might get it anytime soon. :(
jefbal99 04-26-07, 04:34 PM I sent Mr Burke a nice email, hopefully its actually gets read
Last night I had 2 Messages from Comcast regarding Channel Changes. The first said that there will be 2 new HD Channels available on April 30:
1) TNT-HD - Yeah, I can watch the Heat playoff games (if they make it past the Bulls)
2) Versus/Golf - eh...don't really care
The next message was that HDNet and HDNet Movies channels are going away. BOO!!!! :eek:
I just started watching the last 2 channels and I like them and now they're going away. :mad:
BTW, I'm in Pembroke Pines, FL.
I'm suprised you dont get TNTHD on comcast in Pembroke Pines. Everyone else in the Ft Lauderdale/Miami area has had it for years.
jefbal99 04-26-07, 04:52 PM I'm suprised you dont get TNTHD on comcast in Pembroke Pines. Everyone else in the Ft Lauderdale/Miami area has had it for years.
With them losing HDNet, I'm guessing its a cannibalized system that didn't have TNTHD in the past.
hooked01 04-26-07, 05:02 PM With them losing HDNet, I'm guessing its a cannibalized system that didn't have TNTHD in the past.
True. We were Adelphia last year and before that it was a small cable co. before that...can't even remember the name of it.
My area already has TNT-HD, VSGLF-HD... (central/south NJ) Comcast
i'd like to see National Geographic-HD... and HDnet....
for sports,
SNY-HD... MSG-HD dedicated channels....
Comcast people really, really think that HD VOD is the future. I couldn't disagree more. THe future is HD downloads not VOD. Also, I have a DVR and record the HD I want to watch. I can skip the ads too. Who really needs HD VOD.
I agree. As soon as a company out there sprouts up and offers me legal, high-quality HD (and SD) downloads that are easily watched on my TV I will be ditching Comcast video services. Assuming the future competition is cheaper. I have little use for live tv, and can get it OTA when necessary.
I'm still surprised no one is offering this yet, but I hear Netflix might in 2008.
Everybody here agree with Steve Burke?
"Right now we have all the high-def channels that anybody cares about."
http://www.tvpredictions.com/comcastboom042607.htm
Carl Jones 04-27-07, 09:04 AM I wonder if Comcast does focus groups and if so who are they using? I would suspect that their business model states VOD is their best way to compete vs. the up and coming FIOS. I also suspect it will take them several years to figure out that their business strategy will fail. How do you like FF & rewind on VOD vs. your DVR? Just to name one example.
Marcus Carr 04-27-07, 09:53 AM Also with On Demand you have to "re-order" a program after 48 hours, and programs are only available for a limited time. DVR recordings can be kept indefinitely (foreverer if transferred to DVHS).
...with On Demand you have to "re-order" a program after 48 hours, and programs are only available for a limited time.
Why do you think Comcast likes it so much?!?
blitzen102 04-27-07, 10:10 AM Excellent. Now we're off on a VOD tangent....
:rolleyes:
;)
Marcus Carr 04-27-07, 12:21 PM Why do you think Comcast likes it so much?!?
I don't care why Comcast likes it. I'm saying why I don't like it.
raidbuck 04-27-07, 12:26 PM Why do you think Comcast likes it so much?!?
Comcast likes it so much because they can offer it and satellites don't.
Rich N.
davisdog 04-27-07, 12:29 PM Everybody here agree with Steve Burke?
"Right now we have all the high-def channels that anybody cares about."
http://www.tvpredictions.com/comcastboom042607.htm
HDNet!!!!!
(fortunately I have dish ;)
Everybody here agree with Steve Burke?
"Right now we have all the high-def channels that anybody cares about."
http://www.tvpredictions.com/comcastboom042607.htm
It's just marketing BS, you wouldn't expect him to say they don't have all the channels everyone wants do you? It's much like a DirecTV exec saying the Voom channels are garbage and nobody wants them and that's the reason DirecTV won't carry them.
Either that, or their focus/study group consisted of calling 5 people, 4 of whom never answered the phone. :D
Marcus Carr 04-27-07, 02:05 PM There have also been press releases that say Comcast has all of the HD premium channels. But they don't have The Movie Channel HD.
bicker1 04-28-07, 07:09 AM Everybody here agree with Steve Burke?
"Right now we have all the high-def channels that anybody cares about."I think what he meant was that they now have all the high-def channels that (practically) "everybody" cares about. I think that's about right. Indeed, I think there are more HD channels on the horizon that (practically) "everybody" will care about, but the HD channels that are currently available that Comcast doesn't offer, including HDNet, aren't going to be the ones that is going to be part of the make-or-break decision for Average Joe.
bicker1 04-28-07, 07:24 AM HDNet!!!!!I've kept an eye on the listings for HDNet. Now I'm not Average Joe either (though I often find that I'm far closer to Average Joe than most folks here) but I don't really see the need for HDNet. If you know what programming my wife and I normally like to watch, what would you think we would watch on HDNet (specifically)? They don't have any first-run dramatic series (like The Closer on TNT). The movie they're showcasing the Saturday night slot this week is older than most of the folks living in the United States. The only concert coming up that we might care to watch is over four years old. I suppose as a source for more HD sports it might be good, but we already have three HD sports channels.s
bicker1, how about HDNet Movies? There are some great movies on there and the transfers are very good, at lleast on FiOS compared to D*. There are also alot of great programs on HDNet as well. You simply do not know what you are missing. The combination surely beats the hell out of INHD. BTW, Comcast gets ALOT of requests for HDNet.
GoIrish 04-28-07, 10:11 AM There have also been press releases that say Comcast has all of the HD premium channels. But they don't have The Movie Channel HD.
The Movie Channel is the lowest subscribed premium channel offered on analog. Essentially always has been. It probably doesn't make sense to commit a channel slot to the HD version due to the low number of customers that would benefit.
GoIrish
Marcus Carr 04-28-07, 10:19 AM The Movie Channel is the lowest subscribed premium channel offered on analog. Essentially always has been. It probably doesn't make sense to commit a channel slot to the HD version due to the low number of customers that would benefit.
GoIrish
It's still a premium channel that Comcast doesn't have.
chitchatjf 04-28-07, 12:14 PM TMC is basically a Showtime subchannel.
I have had access to it on and off for many years (currently off) and there may be only a handful of filmjs i have actually seen first there.
bicker1 04-29-07, 08:19 AM bicker1, how about HDNet Movies?Just checking out the release dates for this week's films:
1986 - saw it
1993 - not interested
1992 - saw it
1979 - saw it
1966 - saw it
1968 - saw it
1964 - not interested
2002 - not interested
1994 - wife not interested (we watch everything together)
1984 - saw it
1986 - saw it
1990 - not interested
1993 - not interested
1986 - saw it
1985 - saw it many times
2000 - interested
1992 - not interested
1982 - saw it
1991 - not interested
2000 - not interested
1996 - not interested
1982 - saw it
1994 - saw it
1981 - saw it
and so on....
The point is that if we want to watch a film, we'll watch it when it makes it to HBO or SHO. Or we'll rent it when it gets to DVD. We won't wait 5 - 10 - 20 - or 40 years to see it.
There are also alot of great programs on HDNet as well. You simply do not know what you are missing. You're mistaken. I do know what I'm missing. I actually checked. I actually do know what HDNet offers. You, on the other hand, don't know what programming we enjoy. HDNet, itself, at least has some (though not many) programs we might watch, but even there most of them we've either seen already in first-run, purchased the DVDs for, or they're just copies of other programs which we see on other channels.
The combination surely beats the hell out of INHD.That's not saying much. Besides, INHD at least has some of those Caribbean travel shows we like to watch sometimes. The travel shows on HDNet seem to all be of Europe... don't need HD as much for that! :)
BTW, Comcast gets ALOT of requests for HDNet.No doubt and among the channels that are out there, I think it is the ONLY one that Comcast "needs" to add, but only if Mark Cuban comes off his high horse and makes an appropriate offer. His high-handed tactics have kept HDNet off Comcast, nothing else.
The point is that if we want to watch a film, we'll watch it when it makes it to HBO or SHO. Or we'll rent it when it gets to DVD. We won't wait 5 - 10 - 20 - or 40 years to see it.
Of course with HBO's pan and scan policy you'll only see part of a 2.35 aspect ratio film.
I generally prefer good movies that might not have been made in the last year or two over dumb movies made last year. HBO has some really good recent movies, but it tends to have a lot of filler as well. It seems like the batting average is higher on HDnet Movies, though you do run into the legitimate risk that you may have seen the movie before.
Then again, HDnet Movies and TCM-HD are the channels I most want right now. Your mileage may vary.
hdtvjunkie247 04-29-07, 08:41 AM Some guy over on another forum reported receiving a letter from Comcast, saying that they were dropping HDNET and HDNET Movies and adding 8 new HD channels. While that is not surprising since he is probably in an area that Comcast acquired, on the list were HGTV HD and Food Network HD . This is in Massachusetts BTW.
Does Comcast have an agreement with Scripps to carry HGTV HD and Food Network HD? If so, that would rock.
Marcus Carr 04-29-07, 11:52 AM Does Comcast have an agreement with Scripps to carry HGTV HD and Food Network HD? If so, that would rock.
Just wanted to let you know that I've been told that A&E HD, Food Network HD and HGTV HD will be added soon within the Boston area along with New Hampshire. Some towns and cities will get them sooner than others but I'm hearing all area's will see them within the next 30-45 days. This news along with those letters going out to past Adelphia (now Comcast) within MA makes me feel really good about this.
http://www.avsforum.com/avs-vb/showthread.php?p=10421712#post10421712
:cool:
I have to admit that I am a little surprised about the lack of response to the possibility of Comcast getting FoodTV-HD and HGTV-HD in the near future. This would be a major development and, if true, would keep many Comcast subscribers for jumping ship (me included) later in the year.
Given Comcast’s record of never announcing things and new channels just showing up with a minimum of fanfare this would seem to be very promising.
hondo21 04-29-07, 04:17 PM It's hard for me to get too excited till I see these new channels actually show up. The past few additions on my system have come many months after they were first reported to be showing up on some Comcast system somewhere. Kind of like that TiVo software that's always "coming soon." It never seems to actually get here.
bicker1 04-29-07, 05:21 PM I generally prefer good movies that might not have been made in the last year or two over dumb movies made last year.That's a false dilemma -- a fallacy. Here's one back at you: I prefer good movies made in the last year or two over dumb movies made years ago.
HBO has some really good recent movies, but it tends to have a lot of filler as well. It seems like the batting average is higher on HDnet Movies, though you do run into the legitimate risk that you may have seen the movie before.I don't see any way of reconciling what you've said here with reality. The respective program schedules are both posted online; there is no way to avoid the reality that HBO has more good recent movies than HDnet does.
Then again, HDnet Movies and TCM-HD are the channels I most want right now. Your mileage may vary.I want BBC HD, and Sci-Fi HD, and USA Network HD, and F/X HD. They all have a significant amount of original programming, which would be greatly enhanced by high-definition.
Marcus Carr 04-29-07, 06:50 PM I have to admit that I am a little surprised about the lack of response to the possibility of Comcast getting FoodTV-HD and HGTV-HD in the near future. This would be a major development and, if true, would keep many Comcast subscribers for jumping ship (me included) later in the year.
Given Comcast’s record of never announcing things and new channels just showing up with a minimum of fanfare this would seem to be very promising.
I'm very happy about getting these channels eventually and will be more excited when they actually show up locally. However, I just got MHD in December and still don't have A&E. So it could be months before these channels actually show up here. Also, Comcast has already said they will be adding several channels this year, so this isn't exactly a surprise.
I have to admit that I am a little surprised about the lack of response to the possibility of Comcast getting FoodTV-HD and HGTV-HD in the near future. This would be a major development and, if true, would keep many Comcast subscribers for jumping ship (me included) later in the year.
Given Comcast’s record of never announcing things and new channels just showing up with a minimum of fanfare this would seem to be very promising.
Here in South Jersey we don't even have A&E & NG yet, and they've been on other Comcast systems for about 5 or 6 months now. So...I can't get too excited since I probably won't be seeing them until sometime in 2008. Thanks Comcast!
It's gonna take time.
Possibly once FIOS - TV service comes out in most of our areas and they pick up some other HD channels and people start jumping the comcast ship... maybe they'll get a fire under there A$$'s and speed things up with some new HD programming.
Food channel in HD would be nice, A&E, HGTV, ... i'd happily stay with comcast if they have certain channels the FIOS doesn't.
Hopefully they'll also compete with the pricing or atleast come out with a better cable box... a larger DVR say...300GB or something.
I read a few things about the FIOS cable box... it's going to have Windows MEDIA center built in. if this is true this would be excellent.... one of the techs told my uncle this.
so the cable box will be used as a wmc extender. Nice IDea.
bicker1 05-01-07, 06:24 AM We have FIOS here in town -- people aren't "jumping ship". FIOS' rates aren't that much better -- it's a marginal difference, perhaps just enough to make it clear that there isn't any price-collusion going on.
Currently, the FIOS cable box is almost identical (completely identical?) to the Comcast cable box.
For me, $30.00 a month less, one extra HD box and better PQ and a better functioning DVR is not a marginal difference.
Comcast Seattle is going to add Nat Geo HD soon (about time)
nikeykid 05-02-07, 03:08 PM didn't see this posted on this thread yet, but according to mr. J, the bay area (upgraded areas) will be getting theCW, A&E and National Geographic HD on May 16
http://www.avsforum.com/avs-vb/showthread.php?p=10405313&&#post10405313
"$30.00 a month less, one extra HD box and better PQ and a better functioning DVR is not a marginal difference."
That seems like a big difference in my opinion.
jefbal99 05-02-07, 04:50 PM Some guy over on another forum reported receiving a letter from Comcast, saying that they were dropping HDNET and HDNET Movies and adding 8 new HD channels. While that is not surprising since he is probably in an area that Comcast acquired, on the list were HGTV HD and Food Network HD . This is in Massachusetts BTW.
Does Comcast have an agreement with Scripps to carry HGTV HD and Food Network HD? If so, that would rock.
any updates on this?
“That guy”, over on the other forum later posted a date of June 1st (as an effective date provided by the Comcast letter). I’m sure a lot of people will be waiting to see if it actually occurs!
bicker1 05-03-07, 06:25 AM For me, $30.00 a month less, one extra HD box and better PQ and a better functioning DVR is not a marginal difference.AFAIK, it is the same number of boxes, the same PQ, and the same DVR (and is the difference in price really $30? I thought it was closer to $10).
jefbal99 05-03-07, 10:33 AM Anybody heard any rumblings about Comcast carrying the Big Ten Network and hopefully their HD feeds for the College Football season?
GoIrish 05-03-07, 12:54 PM Anybody heard any rumblings about Comcast carrying the Big Ten Network and hopefully their HD feeds for the College Football season?
I heard the deal they are offering cable operators calls for a ridiculous fee per customer per month plus they aren't allowing digital carriage, just analog.
If this is correct, it will be intreresting to see who outside of D* picks this up.
GoIrish
Bicker1, I am saving $30.00 a montn now with two HD boxes and a DVR instand of 1 HD box and an HD DVR. The Verizon box never freezes up and never needs to be rebooted.
jefbal99 05-03-07, 01:27 PM I heard the deal they are offering cable operators calls for a ridiculous fee per customer per month plus they aren't allowing digital carriage, just analog.
If this is correct, it will be intreresting to see who outside of D* picks this up.
GoIrish
According to the BigTen network (http://www.bigtennetwork.com/managex/index.asp?ArticleSource=417) site, its just a basic tier. Says nothing about digital or Analog. That would indicate to me that they would want it on the same place as ESPN or an RSN.
Thats a bit reaching, I think in a digital tier or sports package would be fine.
I heard the deal they are offering cable operators calls for a ridiculous fee per customer per month plus they aren't allowing digital carriage, just analog.
Well, with Chicago going "all digital" (with the exception of a handful of local channels), I'm guessing that it is only the fee that's the real issue. Once the rest of the country follows suit, the analog / digital carriage issue will be moot.
GoIrish 05-03-07, 05:01 PM Well, with Chicago going "all digital" (with the exception of a handful of local channels), I'm guessing that it is only the fee that's the real issue. Once the rest of the country follows suit, the analog / digital carriage issue will be moot.
Agree, post digital conversion the requirement by Big 10 that they are analog becomes less relevant. Until that happens in a wholesale basis though, it is.
GoIrish
I went to turn on the Yankees and channel 201 came up with message to call to add it. I am really mad that they made the Yes network in HD an extra cost channel.
bob2274 05-03-07, 11:14 PM That doesn't sound right. It might be a temporary glitch or perhaps a mistake, but regional sports networks shouldn't cost any extra. They always demand carriage on basic cable, whether it's SD or HD. It should show up on your HD tier just like local channels and ESPN.
As for the Big 10 Network, I don't think they care if it's analog or digital. They just want it put on the standard package (which in Chicago would happen to be digital). It's a recent tactic of sports channels to maximize distribution and withhold all content altogether if they don't get their way. So far, it has traditionally worked with regional sports networks, but not much else. Even the deal that cable companies made with MLB for its channel only requires them to carry it on a basic digital tier.
Marcus Carr 05-04-07, 12:26 AM Comcast is currently running SDV trials in systems in Denver and New Jersey and expects to go live in the second half of the year.
http://multichannel.com/article/CA6439205.html
chitchatjf 05-04-07, 03:01 AM I went to turn on the Yankees and channel 201 came up with message to call to add it. I am really mad that they made the Yes network in HD an extra cost channel.
In Boston NESN-HD only requires digital Starter.
bicker1 05-04-07, 07:04 AM Bicker1, I am saving $30.00 a montn now with two HD boxes and a DVR instand of 1 HD box and an HD DVR. The Verizon box never freezes up and never needs to be rebooted.Different neighborhoods, different deals. My Comcast box never freezes up nor needs to be rebooted.
willwhdtv 05-04-07, 09:17 AM I wonder how can we tell if they are testing the SDV in my area of NJ? Does anyone know?
TravelFan1 05-04-07, 09:33 AM I wonder how can we tell if they are testing the SDV in my area of NJ? Does anyone know?
to be consistent with my instance of keeping this thread on new-channels only, I posted my reply in the Comcast Issues thread:
http://www.avsforum.com/avs-vb/showthread.php?p=10461449&&#post10461449
Yea I have no problems with my DVR Comcast Box.
Never had to reboot as so many talk about.
I leave my box on 24/7, very rarely ever shut it down.
Once, my box just shut off and turned on by it self with some type of code reading on the front of the box. almost like the company had it reboot to get some updates or something...
other then that, I've never had any problems with my box for any reason.
JayMan007 05-06-07, 08:15 AM Once, my box just shut off and turned on by it self with some type of code reading on the front of the box. almost like the company had it reboot to get some updates or something...
Mine did this yesterday. I went to change the channel, and the screen went blank. When I looked at the DVR, it looked off, no lights on at all. then a code, and then to channel 1. It also lost all tv guide data.
Mine did this yesterday. I went to change the channel, and the screen went blank. When I looked at the DVR, it looked off, no lights on at all. then a code, and then to channel 1. It also lost all tv guide data.
More than likely your box was updating it's firmware/software. If it turns it's self off and then on and you get a "dl" message on your box it's doing an update and you should leave it alone until it is done. Normally this is done at night so as not to alarm customers.
Laters,
Mikef5
Marcus Carr 05-09-07, 12:20 PM Some potentially very good news:
Just so you know I just got confirmation that all six of these [Discovery networks] channels will be available on Comcast in most markets within 45 days from the launch of the channel. Of course bandwidth is an issue but I'm told that markets that currently have most of the available HD channels will get these new HD channels. This will be in addition to Food Network HD and HGTV HD being added. Also those markets that have nearly everything but A&E HD (ie Boston and New Hampshire) will also see all of these new channels including A&E HD.
Also I got word that the Tivo software will be coming this summer (June or early July) for those of us in southern New Hampshire. They planned to have it available last month but it seemed they needed more time to fix a big bug. The bug was that every box that got the download had all of their recordings wiped out. It seems those issues have been worked out and full employee testing has just started so its just waiting for the testing to finish which is going to take between one and two months. They seem to feel that the middle of June is the sweet spot while still giving an extra week or two for unexpected slow downs.
I hope this all turns out to be right but heck I've been burned before. Oh and the Starz HD channels will also be offered shortly after the channels are launched so that is good news also. I've also been told that they are working very hard to get carriage for SciFi HD, USA Network HD and TBS HD and they plan to have those available shortly after they launch. Beyond that we will just need to wait and see what comes in the fall.
http://www.dslreports.com/forum/remark,18294213
Some potentially very good news:
Quote:
Originally Posted by LonghornXP
Just so you know I just got confirmation that all six of these [Discovery networks] channels will be available on Comcast in most markets within 45 days from the launch of the channel. Of course bandwidth is an issue but I'm told that markets that currently have most of the available HD channels will get these new HD channels. This will be in addition to Food Network HD and HGTV HD being added.
http://www.dslreports.com/forum/remark,18294213
I have been following this thread yet I don't know what the six Discovery networks are. :confused:
I have been following this thread yet I don't know what the six Discovery networks are. :confused:
Info might be in this thread somewhere,
http://www.avsforum.com/avs-vb/showthread.php?t=844328
Discovery to Launch 6 New HD Channels - AVS Forum
BruceOmega 05-10-07, 03:05 PM It should be well known that Comcast service and pricing varies widely across the country.
I hope this is the right place to discuss COMCAST pricing.
Up until two weeks ago, I had two HDTVs, one with a DVI HD-STB and the other with an HDMI HD-STB (but not using the DVR), and one older CRT TV with no cable box. My total monthly bill had been about $132, but a new bill came in and the price had increased to about $141.
I called COMCAST. They ended up offering to eliminate some of the charges so that I'm now paying about $126 per month.
I then bought a third HDTV, but when I called COMCAST about a HD-STB for it, they said that would add about $20 per month to my bill because I have to pay both for the service and the STB for this TV.
This leads to a second part of my post. COMCAST sent me a flyer offering a package deal for Platinum TV, internet, and digital voice for $159.99 per month price guaranteed for two years. I was ready to sign up, but when I called COMCAST they said I have have to pay a service fee and a HD-STB fee for each of my three HDTVs. With that, my bill would be over $200 per month.
Is this consistent with what others have experienced?
Do you know of any negotiating strategies for getting a more affordable price?
In the old days, I paid one price for cable service to the house independent of the number of TVs connected. Now, with 3 HDTVs at present, and the possibility of adding a 4th down the road, the extra fees per TV really drive up the price.
Thanks
Bruce
raidbuck 05-10-07, 03:54 PM I hope this is the right place to discuss COMCAST pricing.
Bruce
Actually, not. Pricing should be in your local Comcast thread. But the 'next HD channel' has morphed into a general Comcast board where both local and national pricing issues are discussed as much as new HD channels.
Maybe because we're all waiting for the new HD channels Comcast is supposed to get in 2007.
Rich N.
bicker1 05-11-07, 06:03 AM Without redirecting this thread any further.... yes, the first STB is less expensive, because the service fee for the service on the box is covered by your standard cable service fee. With additional STBs, you have to pay rental on the box PLUS a fee to cover service on the box.
Here is the thread for Comcast talk, other than HD channels (ie. prices, etc.).
AVS Forum, HDTV, HDTV Reception Hardware, Comcast Issues
http://www.avsforum.com/avs-vb/showthread.php?t=839263
BruceOmega 05-13-07, 04:29 PM raidbuck, QZ1,
Thanks for info on where to discuss COMCAST prices.
bicker1,
Thanks for the quick answer on pricing.
Bruce
westgate 05-14-07, 01:14 PM Im po'ed. this has probably been discussed elsewhere on this forum but i couldnt find it.(didnt look too hard either). as of 6-26-07 we will get nat. geo hd and a& e hd insteat of hdnet/ movies. this mean i will have to pay for premium (hbo, etc) channels instead if i want movies. I THINK NOT!!! thats what hddvd/bd are for. i called comcast and b*****d at them. (politely, of course) they dont care. i wonder if the execs at comcast are po'ed at mark cuban for being involved w/ some left leaning movie that he was/is involved with. i getting done w/ comcast. dish sat. co. wants my business.
Im po'ed. this has probably been discussed elsewhere on this forum but i couldnt find it.(didnt look too hard either). as of 6-26-07 we will get nat. geo hd and a& e hd insteat of hdnet/ movies. this mean i will have to pay for premium (hbo, etc) channels instead if i want movies. I THINK NOT!!! thats what hddvd/bd are for. i called comcast and b*****d at them. (politely, of course) they dont care. i wonder if the execs at comcast are po'ed at mark cuban for being involved w/ some left leaning movie that he was/is involved with. i getting done w/ comcast. dish sat. co. wants my business.
You're entitled to whatever emotion you'd like to express, but this really isn't news. Many Comcast markets already have the HD versions of NGC and A&E. The ones that do not are slowly beginning to have them announced. The only markets that have ever had HDNET / HDNET Movies are in specific areas that Comcast had purchased from other cable operators. It was widely assumed that these channels would eventually disappear and would not re-appear until / unless a national carriage agreement was signed. To my knowledge, that still has not happened.
jwebb1970 05-14-07, 01:35 PM My market (Fresno, CA) has yet to get NGC or A&E HD, although NGC HD OnDemand programming has been available to subscribers here for some time.
I have to admit that I am a little surprised about the lack of response to the possibility of Comcast getting FoodTV-HD and HGTV-HD in the near future. This would be a major development and, if true, would keep many Comcast subscribers for jumping ship (me included) later in the year.
Given Comcast’s record of never announcing things and new channels just showing up with a minimum of fanfare this would seem to be very promising.
Called Comcast yesterday and inquired of a servicerep when Food, A&E and HGTVHD would be available. She checked and reported the start date in my area is Monday, June 11th.
I hope this is the right place to discuss COMCAST pricing.
Should be discussed in the local topic for your area.
blitzen102 05-16-07, 12:24 PM A Comcast ad (announcement) in today's local newspapers says National Geographic HD and A&E HD will be added to Comcast systems in the Twin Cities on June 18th.
ESPN Classic and WE moving from Basic 2 (analog) to Digital Classic.
caesar1 05-16-07, 01:00 PM Without redirecting this thread any further.... yes, the first STB is less expensive, because the service fee for the service on the box is covered by your standard cable service fee. With additional STBs, you have to pay rental on the box PLUS a fee to cover service on the box.
Why should there be a fee on top of the rental? The pipe is the same and the data stream is the same coming into my house -- why should I be charged another fee for each additional box?
The phone company doesn't charge me more per phone attached to their lines in my house. The water company doesn't charge me per sink and shower. The gas company doesn't charge me per gas using appliance.
Only the cable company thinks that it logical to charge another fee per outlet. It costs comcast the same amount to provide digital plus service to 4 boxes or to one. The additional fees (on top of rental) per box are a complete rip off.
caesar1 05-16-07, 01:05 PM I have to admit that I am a little surprised about the lack of response to the possibility of Comcast getting FoodTV-HD and HGTV-HD in the near future. This would be a major development and, if true, would keep many Comcast subscribers for jumping ship (me included) later in the year.
Given Comcast’s record of never announcing things and new channels just showing up with a minimum of fanfare this would seem to be very promising.
Food and home shows in HD -- yawn. Who cares. How about some real good HD content -- like HDNet.
henry296 05-16-07, 01:08 PM Why should there be a fee on top of the rental? The pipe is the same and the data stream is the same coming into my house -- why should I be charged another fee for each additional box?
The phone company doesn't charge me more per phone attached to their lines in my house. The water company doesn't charge me per sink and shower. The gas company doesn't charge me per gas using appliance.
Only the cable company thinks that it logical to charge another fee per outlet. It costs comcast the same amount to provide digital plus service to 4 boxes or to one. The additional fees (on top of rental) per box are a complete rip off.
While you logic makes some sense, the phone company and water company know that if you have more phones, showers, etc, you will consume more product and they will make more money. The cable business doesn't make money per minute of TV you consume.
I may be a little slow on this but last night I noticed UHD was available on Comcast in Maryland.
caesar1 05-16-07, 01:16 PM While you logic makes some sense, the phone company and water company know that if you have more phones, showers, etc, you will consume more product and they will make more money. The cable business doesn't make money per minute of TV you consume.
The rental fee is enough for their extra money. To charge me 3 additional outlets fees (on top of rental) is highway robbery (I have 4 digital boxes -- 3 high def -- altogether).
Does anyone knows when A&E HD, National Geographic HD, Food Network HD, and HGTV HD, will be added for the Chicago area? :(
balazer 05-16-07, 01:37 PM The rental fee is enough for their extra money. To charge me 3 additional outlets fees (on top of rental) is highway robbery (I have 4 digital boxes -- 3 high def -- altogether).If you don't like it, stop using their boxes and buy yourself a bunch of CableCARD TVs.
If I read one more post in this thread about something other than a new channel on Comcast, I'm going to go crazy.
caesar1 05-16-07, 01:46 PM If you don't like it, stop using their boxes and buy yourself a bunch of CableCARD TVs.
Monopoly, I don't have a choice. 2 way cablecards not there yet, etc. etc.
Marcus Carr 05-16-07, 01:54 PM I may be a little slow on this but last night I noticed UHD was available on Comcast in Maryland.
Many areas in Maryland have had it for over a year. Where are you located?
bicker1 05-17-07, 06:42 AM Why should there be a fee on top of the rental?For the service provided on the box.
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