Dang, I was afraid that would be the case. Currently, I have three digital audio sources plugged into my A/V receiver (DVD, Satelite receiver and TV's ATSC tuner). I was hoping to consolidate to a single input and get some use out of the POP feature. As it is, having to switch audio inputs on my receiver when swapping sources for the POP makes it too much of a hassle to use. Oh, well... it is a minor inconvienence.
I have 4 going into my receiver, but the DVD is probably the most important...

If you get sick of changing your receiver input, buy a good universal remote... that's what I had to do... now I use 1 remote EXCLUSIVELY to replace all of my remotes (well except my antenna remote, because it's RF)...

It's nice to not have a stack of remotes on the table...

Dang, I was afraid that would be the case. Currently, I have three digital audio sources plugged into my A/V receiver (DVD, Satelite receiver and TV's ATSC tuner). I was hoping to consolidate to a single input and get some use out of the POP feature. As it is, having to switch audio inputs on my receiver when swapping sources for the POP makes it too much of a hassle to use. Oh, well... it is a minor inconvienence.I'll be honest with you, even though I have the DVD, TV and STB connected to my receiver I rarely use the receiver for audio on the STB and TV and mainly use it for watching DVD's.

Thanks very much for the aspect ratio explanation. That makes good sense. I have tried the same "widescreen" DVD in two progressive scan DVD players, and in both cases (with the TV set to "natural" I see a picture with sizable bars on the top, bottom, and sides. Yet, I have definitely seen widescreen DVD's played on one of these DVD players fill my screen entirely. I have no idea what changed. The DVD player is set to output a 16:9 or 1.85 aspect ratio.

Have you had any experience with the "TheaterWide 2" screen size that I asked about in my original post? It doesn't seem useful, as a good chunk of the top and bottom of the picture is lost, when I use it.

Thanks again,

Ron

I have 4 going into my receiver, but the DVD is probably the most important...

If you get sick of changing your receiver input, buy a good universal remote... that's what I had to do... now I use 1 remote EXCLUSIVELY to replace all of my remotes (well except my antenna remote, because it's RF)...

It's nice to not have a stack of remotes on the table...

Oh, I have that already. The OneForAll URC8820 (http://www.ofausa.com/remote.php?type=URC8820). For less than $20, I have a full learning remote that supports macros. I push the DVD button, the remote sets screen size to full, switches over to component input 1, sets the audio over to DVD input, powers up the DVD player, etc... same goes for satelite and OTA. This remote even supports discreet power codes, too.
But, it would be nice to be able to use the POP feature and have audio switch at the same time I swap input sources.

I find the TheaterWide 2 picture size of my Toshiba 46HM95 to be useless, because it chops of a sizable piece of the picture on the top and bottom, when I use it. Otherwise, it would be a good thing to use for things like progressive scan DVD's of movies filmed in Panavision, where you would otherwise see black bars at the top and bottom. Has anyone found a way around this problem of the picture being cut off at the top and bottom (other than scrolling, which is not very satisfactory)?

Thanks

Ron

I'll be honest with you, even though I have the DVD, TV and STB connected to my receiver I rarely use the receiver for audio on the STB and TV and mainly use it for watching DVD's.

Man... you're missing out. To be honest, I have no idea how the speakers on my TV sound, I've never used 'em. While surround sound for DVD viewing is top priority, the surround sound I get from hi-def is a significant benefit of watching HDTV. Most sporting events and certain prime-time shows are really enhanced by 5.1 sound. I really enjoy the surround sound I get from watching NFL on Fox, with a lot of crowd sound coming from the read surrounds...

Thanks very much for the aspect ratio explanation. That makes good sense. I have tried the same "widescreen" DVD in two progressive scan DVD players, and in both cases (with the TV set to "natural" I see a picture with sizable bars on the top, bottom, and sides. Yet, I have definitely seen widescreen DVD's played on one of these DVD players fill my screen entirely. I have no idea what changed. The DVD player is set to output a 16:9 or 1.85 aspect ratio.

Have you had any experience with the "TheaterWide 2" screen size that I asked about in my original post? It doesn't seem useful, as a good chunk of the top and bottom of the picture is lost, when I use it.

Thanks again,

Ron

If you are connecting via progressive scan, you will want to use "full" and not "natural". 480i/480p sources will display the correct aspect ratio. Now, as pointed out earlier, it depends on how the film was made, and you may have letterbox bars on the top/bottom. If you are seeing bars on all 4 sides, it is because the TV is set to natural. I use natural for HDTV or a 720p/1080i singal over HDMI. I use TheaterWide 1 for stretching 4:3 material, and full for 16:9 stuff over component. Hope that helps!

What are you all using to clean the screen. I'm collecting a bit of dust on it and don't want to risk damaging it with the wrong product.

Thanks,

Ken

What are you all using to clean the screen. I'm collecting a bit of dust on it and don't want to risk damaging it with the wrong product.

Thanks,

Ken

I picked up some microfiber cloths at Target a while back, these seem to work great. For general dust, I simply wipe down the screen with one of these. For smudges, finger prints and other "gunk" I'll wet down the microfiber cloth with some distilled water, then wipe down the screen. This has worked great for me. From what I understand, Windex, etc... will damage the anti-glare coating. I seem to remember that the manual recomends a small amount of mild detergent if needed, but the distilled water has always gotten the job done, and doesn't seem to leave any residue.

A few days ago we were browsing through the TV guide display and the system crashed. I think I had to unplug the unit and replug it in. When we went to watch channels again it displayed the 'Acquiring channel information - please be patient while I force you to watch this channel forever' (slightly edited) message. OK, I'll just let it run overnight and all should be well. Well when I woke up in the morning, same thing. I unplugged the cable card and reseated it, and it did its thing and eventually found channels 35,41, 54-58. Those were the only channels I could use.
If I remove the cable card, I can get all the unencrypted cable channels as expected.

So I called the cable company and they came out and swapped the cable card. The guy was clueless as to a reason. Managed to get all my channels back - for a day. Now I only get 1-99 with 100 and above missing. Sounds like something with the TV now. I probably have an old firmware. I am going to call Toshiba and get an update if possible.

Anybody else run into this situation?

I have had nothing but cable card problems. Had them on an HMX model and then when I replaced it with an MX model I still periodically lose my channels. Toshiba is supposed to have new firmware (I believe 1.3) at the end of January but I doubt it will fix the problem - nothing else has.

Look,all I can tell you is IT DOES NOT WORK ON MY 56HM195.As I have stated before,nobody on any thread in AVS has confirmed.I would love to maintain lamp hours and just have access to the service menu in general.For anybodys info this is what I see upon pressing menu on remote: ITEM (below ) RCUT..............DATA(below)OOH............BINARY (below) 00000000B press 9..........NO DISPLAYJust read an update on another forum and I think we have the answer on how to view the lamp hours on your set. Try these instructions:

With TV turned on:

1. Press "mute" on the remote - 1/2 mute appears on the screen
2. Press "mute" on the remote again - mute appears on the screen
3. Press "mute" on the remote and hold the mute button -
4. Press the "Menu" button on the TV's front panel. "S" will appear in the upper right corner of the screen.
5. Press the "Menu" button on the remote and the "S" will disappear. On the left side of the screen you will see "RCUT" followed by RCUT
ADDR DATA BINARY
224DH 00H 00000000B.
You are now in the service mode.
6. Press “7” and then "9" on the remote and you will access the diagnostics page. In the right hand corner is the lamp time in hours.
7. Press "power" button on remote to exit the menu and power off the TV.

CAUTION: Do not use the up and down volume keys on the remote in this menu as it can alter the data and can be dangerous.

Just read an update on another forum and I think we have the answer on how to view the lamp hours on your set. Try these instructions:

With TV turned on:

1. Press "mute" on the remote - 1/2 mute appears on the screen
2. Press "mute" on the remote again - mute appears on the screen
3. Press "mute" on the remote and hold the mute button -
4. Press the "Menu" button on the TV's front panel. "S" will appear in the upper right corner of the screen.
5. Press the "Menu" button on the remote and the "S" will disappear. On the left side of the screen you will see "RCUT" followed by RCUT
ADDR DATA BINARY
224DH 00H 00000000B.
You are now in the service mode.
6. Press “7” and then "9" on the remote and you will access the diagnostics page. In the right hand corner is the lamp time in hours.
7. Press "power" button on remote to exit the menu and power off the TV.

CAUTION: Do not use the up and down volume keys on the remote in this menu as it can alter the data and can be dangerous.Nope,same "NO DISPLAY".

Hey everyone I've got a Toshiba Model 62HM95 using a cable card with the high definition package. The problem I'm about to describe only seems to occur while watching a high def. channel, but that may be because that's the majority of what I watch. Although I have not noticed it on DVDs. The problem is this: Anytime there's any type of strobing effect being displayed such as lightning, or a strobe light, or the flash of a camera, the whole picture becomes very pixelated. Not just your typical standard definition pixelation, I mean huge pixels. I can't imagine this being normal, as, like I said, it doesn't seem to be happening with DVDs, at least I haven't noticed it.

So my question is, has anybody else experienced this problem or perhaps there is an issue with my TV/cable signal/connections, etc. Please advise.

Thanks,

Nope,same "NO DISPLAY".

Are you pressing the menu button on the TV? The one on the remote doesn't work. This method works fine on my mx195.

Hey everyone I've got a Toshiba Model 62HM95 using a cable card with the high definition package. The problem I'm about to describe only seems to occur while watching a high def. channel, but that may be because that's the majority of what I watch. Although I have not noticed it on DVDs. The problem is this: Anytime there's any type of strobing effect being displayed such as lightning, or a strobe light, or the flash of a camera, the whole picture becomes very pixelated. Not just your typical standard definition pixelation, I mean huge pixels. I can't imagine this being normal, as, like I said, it doesn't seem to be happening with DVDs, at least I haven't noticed it.

So my question is, has anybody else experienced this problem or perhaps there is an issue with my TV/cable signal/connections, etc. Please advise.

Thanks,

That sounds like macroblocking associated with Mpeg2.

I have a 52hm95 and had a few questions about this "service menu". Is the path to the service menu the same on all Toshiba's? I searched through this forum and found a path but am out of town so I cannot try it. Also, is this a pop up menu with the sub menus on the screen? If not, what are all the options/modifications that can be made here?

Thanks

Are you pressing the menu button on the TV? The one on the remote doesn't work. This method works fine on my mx195.I am not going to address this again.I'm proud for you.IT DOESN'T WORK ON MY SET.kdog44,thanks for pursuing this as much as you have.To everyone else,I am accessing the service menu,it is just not accessing far enough.I assure you I am capable of following these well intended instructions.Perhaps it was altered in some way by the Conn's tech. when he changed the LE.Perhaps access denied since ver.1.2.8. installed.Maybe I'm not holding my tongue right.There is one known fact: IT DOESN'T WORK.

Hey everyone I've got a Toshiba Model 62HM95 using a cable card with the high definition package. The problem I'm about to describe only seems to occur while watching a high def. channel, but that may be because that's the majority of what I watch. Although I have not noticed it on DVDs. The problem is this: Anytime there's any type of strobing effect being displayed such as lightning, or a strobe light, or the flash of a camera, the whole picture becomes very pixelated. Not just your typical standard definition pixelation, I mean huge pixels. I can't imagine this being normal, as, like I said, it doesn't seem to be happening with DVDs, at least I haven't noticed it.

So my question is, has anybody else experienced this problem or perhaps there is an issue with my TV/cable signal/connections, etc. Please advise.

Thanks,

I see the exact same effect. I assume it's related to the cable feed's signal compression.

I see the exact same effect. I assume it's related to the cable feed's signal compression.
cable has way less compression than Satallite... be glad you aren't watching that, because if you hate the way cable looks, you'd probably die if you saw dish programming... :p

Before you chalk this up to unrealistic expectations, I would dig a bit further. You have highly regarded DVD player hooked up to a really nice TV. While you won't get true HD quality out of DVD, it still should be very pleasing unless a) you are sitting 3 inches from the screen or b) happen to be watching discs with really poor tranfers.

I'm using a Pioneer 578a sending a 480p signal via component and while I can easily tell the difference against hi-def, I would hardly call the image grainy. Double-check your connections (heck, try component over HDMI just to be sure).....

Will an upconverting progressive scan DVD player upconvert over component cables?

Will an upconverting progressive scan DVD player upconvert over component cables?
only non-copywrited material...

You have far more faith in the Toshiba engineers than I do!

I have also used a microfiber cloth and some distilled (or reverse osmosis - about the same thing) water for cleaning the screen. It is safe, leaves no residue, and distilled water is actually a pretty strong cleaning agent.

Good luck!

Thanks again for the info. So, I hear you saying that you essentially never use TheaterWide 2 at all? Makes sense to me.

Ron

Oh, I have that already. The OneForAll URC8820 (http://www.ofausa.com/remote.php?type=URC8820). For less than $20, I have a full learning remote that supports macros. I push the DVD button, the remote sets screen size to full, switches over to component input 1, sets the audio over to DVD input, powers up the DVD player, etc... same goes for satelite and OTA. This remote even supports discreet power codes, too.
But, it would be nice to be able to use the POP feature and have audio switch at the same time I swap input sources.

Could you do a small experiment? See if you can program a macro to turn off a channel in the channel edit screen. If memory serves, it would have to be:

enter--down arrow--left arrow--enter--enter

I am wondering if the set can respond fast enough to the remote. if this works, it would make my only aggravation with the set slightly less of an aggravation!

only non-copywrited material...

So if my Panny S77S player wouldn't upconvert my commercial (copyrighted) DVD'S over component, would my 56HM195 still convert to 720p or 1080i if I decided to use component instead of HDMI?

So if my Panny S77S player wouldn't upconvert my commercial (copyrighted) DVD'S over component, would my 56HM195 still convert to 720p or 1080i if I decided to use component instead of HDMI?

Your TV will convert any signal to its native resolution, in you case 1080p. The reason I suggested you try your component inputs is that you shouldn't see a grainy picture on a good DVD, whether it is your DVD player upconverting the original 480p signal then sending it via HDMI, or having the TV upconvert the 480p signal it gets over component. The HDMI connection is better, but 480p component should still be pretty nice.

There's no reason why your TV shouldn't show DVDs as nice as the store demos (Fifth Element, etc...). HD DVD and Blu Ray haven't hit the stores yet. Those demo disks are good ol' 480p, just like what you're using. If your TV doesn't look at least as good as the store demo, then something is not set up correctly or broken.
Seriously, don't settle, don't throw in the towel. You've spent a lot of money on some very nice equipment.

Thanks griz. Actually the guy at my favourite local A/V 'boutique' has offered to come over and check things out. And I didn't even get the TV from him (although I've picked up some pretty nice stuff from him recently). That's the reward for building a relationship with a reputable local retailer.

I'll also give component a go at some point.

I made the same purchase from 6ave in N.J. yesterday. Total $2600.00 (tv, toshiba stand, warranty, free delivery and not tax.)
About the warranty... they offered me 4 years extended in home service plus three years lamp replacement. I have seen other offers out there for less from mans like Warrentech and Mack. The warranty they offered was in house. Is 500.00 the right price or should I look elsewhere for a better deal??

I made the same purchase from 6ave in N.J. yesterday. Total $2600.00 (tv, toshiba stand, warranty, free delivery and not tax.)
About the warranty... they offered me 4 years extended in home service plus three years lamp replacement. I have seen other offers out there for less from mans like Warrentech and Mack. The warranty they offered was in house. Is 500.00 the right price or should I look elsewhere for a better deal??

All warranties must be underwritten by an insurance company. AIG (or one of its subsidaries) is one of the biggest. I would ask who is underwriting their "in house" policy. While 6th Ave seems like a great company and they have been around a long time, there is no telling what can happen (please refer to The Wiz and Crazy Eddie here in NY - two big retailers now gone) so be weary. GE has their own warranties for any make any model TV, or most anything for that matter, they arent going anywhere, check into them as well. Otherwise, just make sure you are clear as to what happens and who you call if 6th Ave goes out of business and you need a repair. That said, $500.00 seems in line with what you should expect to pay for the warranty and bulb repl.

I made the same purchase from 6ave in N.J. yesterday. Total $2600.00 (tv, toshiba stand, warranty, free delivery and not tax.)
About the warranty... they offered me 4 years extended in home service plus three years lamp replacement. I have seen other offers out there for less from mans like Warrentech and Mack. The warranty they offered was in house. Is 500.00 the right price or should I look elsewhere for a better deal??

I think its good idea to have ext warranties for these tv's. I dont usually buy them but this technology is not old enough to predict its reliability. The lamp coverage alone is worth the warranty. I would find out if the warranty starts after Tosh's one year or runs concurrent.

I made the same purchase from 6ave in N.J. yesterday. Total $2600.00 (tv, toshiba stand, warranty, free delivery and not tax.)
About the warranty... they offered me 4 years extended in home service plus three years lamp replacement. I have seen other offers out there for less from mans like Warrentech and Mack. The warranty they offered was in house. Is 500.00 the right price or should I look elsewhere for a better deal??


If its the 6th Ave next to PC Richards in Woodbridge, take a walk over. I never knew you can talk them down in price. Unlike Best Buy. Warranty there, for my 46hm95 was for 5 years everything $450. This was as of a month ago.

There's no reason why your TV shouldn't show DVDs as nice as the store demos (Fifth Element, etc...). HD DVD and Blu Ray haven't hit the stores yet. Those demo disks are good ol' 480p, just like what you're using. If your TV doesn't look at least as good as the store demo, then something is not set up correctly or broken.
It probably differs from store to store, but all of the big box retailers in my area use some type of HDTV feed (sat or cable), not DVDs, as the standard demo for the HDTVs.

Comparing even a great DVD to a good HDTV channel with a true HD program (DiscoveryHD, HDNET, ESPNHD, etc.) always ends with the DVDs looking kinda fuzzy.

I have a 46HM95 with a new Sony upconverting 400 disk DVD. The picture is fantastic via HDMI. If you're not getting a good picture check your settings and connections. The set is quite capable of giving you what you are looking for.

As for SD, I'm hooked up through Adelphia cable and the picture is very good. Of course HD, especially football, is just fantastic.

10/27/05 -- 56HM195 purchased from Sears with 5 yr plan

01/28/06 -- Bulb pops, picture goes black

01/28/06 -- Called Sears, bulb ordered. 5-7 working days. maybe in time for SuperBowl but lets be realistic.

01/29/06 -- Check status of order online. Bulb Back ordered. No estimated shipping date. Call Sears - ask about order status - get disconnected. Call Sears - ask about order status - get disconnected (see a pattern). Call Sears again. Told Toshiba issued new memo this morning -- refer all bulb problems directly to Toshiba. Bulb will not be sent until service call made at minimum - soonest next Wednesday for service call. Rental reinbursement -- not until tech determines need. Backorder status won't be known for 2 to 3 weeks; then add 5 to 7 days.

01/30/06 -- Try to: Stop caterer. Cancel Superbowl party. Else move it to church hall where old 32" was donated to youth group.

Thank you Toshiba. Thank you Sears.

TV has always been in low mode. On its own power supply, with it's own controler to turn on/off.

10/27/05 -- 56HM195 purchased from Sears with 5 yr plan

01/28/06 -- Bulb pops, picture goes black

01/28/06 -- Called Sears, bulb ordered. 5-7 working days. maybe in time for SuperBowl but lets be realistic.

01/29/06 -- Check status of order online. Bulb Back ordered. No estimated shipping date. Call Sears - ask about order status - get disconnected. Call Sears - ask about order status - get disconnected (see a pattern). Call Sears again. Told Toshiba issued new memo this morning -- refer all bulb problems directly to Toshiba. Bulb will not be sent until service call made at minimum - soonest next Wednesday for service call. Rental reinbursement -- not until tech determines need. Backorder status won't be known for 2 to 3 weeks; then add 5 to 7 days.

01/30/06 -- Try to: Stop caterer. Cancel Superbowl party. Else move it to church hall where old 32" was donated to youth group.

Thank you Toshiba. Thank you Sears.

TV has always been in low mode. On its own power supply, with it's own controler to turn on/off.What exactly do you mean by "its own controller"?BTW..it sounds as if you haven't called TCS direct.Sears to you?

I am in the same boat as you....except I bought from BB in Oct without a service plan. Used Visa for double coverage! Bulb blew on Jan 9th. Still waiting for replacement. Last Friday was almost 3 weeks and they gave me another 7-10 day window. I think it won't matter where you bought the TV Toshiba has a huge backorder on these lamps and everyone will suffer.

Who knows maybe they are re-engineering them so as not to bust early!

I made the same purchase from 6ave in N.J. yesterday. Total $2600.00 (tv, toshiba stand, warranty, free delivery and not tax.)
About the warranty... they offered me 4 years extended in home service plus three years lamp replacement. I have seen other offers out there for less from mans like Warrentech and Mack. The warranty they offered was in house. Is 500.00 the right price or should I look elsewhere for a better deal??


Which model TV did you purchase?

I am in the same boat as you....except I bought from BB in Oct without a service plan. Used Visa for double coverage! Bulb blew on Jan 9th. Still waiting for replacement. Last Friday was almost 3 weeks and they gave me another 7-10 day window. I think it won't matter where you bought the TV Toshiba has a huge backorder on these lamps and everyone will suffer.

Who knows maybe they are re-engineering them so as not to bust early!

$359.00 from Express Repair Center, In stock. I bought an extra from them so I am not caught without the TV.

http://www.ercservice.com/lamps/toshibalamps/23311153.html

i bet that we need to place the extra cost of the $300+ bulbs and make toshiba pay for it... no reason on earth that Toshiba shouldn't have parts available for warranty work that other stores have ready to ship... that is rediculous... :rolleyes: toshiba needs to buy the bulbs from these other sources for repairs, or not sell it to them in the first place... :mad:

Have any of you with blown bulbs tried returning the set for a new one at sears or bb?

i agree 100% and had that exact argument with the sales rep...got nowhere. I really dont want to spend another $350....i'll wait.

no on return...figured after 120 days i would have to fight pretty hard!

$359.00 from Express Repair Center, In stock. I bought an extra from them so I am not caught without the TV.

http://www.ercservice.com/lamps/toshibalamps/23311153.html

Yeah, I really want to spend another $375 for it to blow in a month as well, when I already paid $300 for a warranty. I'll just wait like everyone else.;)

Yeah, I really want to spend another $375 for it to blow in a month as well, when I already paid $300 for a warranty. I'll just wait like everyone else.;)


I agree with you BUT, I for one feel its worth it to always know that I have an extra on hand. If you check many of my intitial posts I was quite bothered by what I read about the bulb problems. I still feel that someone (any lawyers reading this??) should look into some sort of product liability lawsuit if the numbers of failures are a high enough percentage of total units produced. What that percentage is I dont know but there is always an implication that a product will work as advertised for a reasonable amount of time. If a car company has enough vehicles with a problem they need to issue a recall, maybe Toshiba has to do the same. If these bulbs continue to fail Toshiba needs to step up to the plate and address it oficially.

With all that said, I dont want to be at the mercy of a backordered part, hence my extra expenditure of almost $400.00 to have that piece of mind.

I agree with you BUT, I for one feel its worth it to always know that I have an extra on hand. If you check many of my intitial posts I was quite bothered by what I read about the bulb problems. I still feel that someone (any lawyers reading this??) should look into some sort of product liability lawsuit if the numbers of failures are a high enough percentage of total units produced. What that percentage is I dont know but there is always an implication that a product will work as advertised for a reasonable amount of time. If a car company has enough vehicles with a problem they need to issue a recall, maybe Toshiba has to do the same. If these bulbs continue to fail Toshiba needs to step up to the plate and address it oficially.

With all that said, I dont want to be at the mercy of a backordered part, hence my extra expenditure of almost $400.00 to have that piece of mind.

I would love to have instant access to a $400 bulb, but to be honest, my pockets are just not as deep as they used to be. Buying the set was a $4000 purchase and there are and should be limitations on what is spent for entertainment.

Just thought I would share the good news! My wife got a call from Toshiba that the lamp for my 52hm95 has been shipped and he gave her the tracking number for a Thursday delivery. Finally after 3 1/2 weeks we have results!

So for all you poor people who are out of the 150watt lamp you might be the lucky ones that dont have to wait cus they are now shipping!

Yahoo....Just in time for the tv to be covered up in drop cloths while contractors replace my windows in the rain! timing is everything...at least i will have it for the Superbowl!

Just thought I would share the good news! My wife got a call from Toshiba that the lamp for my 52hm95 has been shipped and he gave her the tracking number for a Thursday delivery. Finally after 3 1/2 weeks we have results!

So for all you poor people who are out of the 150watt lamp you might be the lucky ones that dont have to wait cus they are now shipping!

Yahoo....Just in time for the tv to be covered up in drop cloths while contractors replace my windows in the rain! timing is everything...at least i will have it for the Superbowl!
From everything I've been reading it sounds like getting a new bulb is a big pain in the ass. I was wondering with a TV under the warranty, both manufacturer and extended through the retailer, is it possible to just say your bulb went bad before it actually happens so I could have one on hand and not be left stranded? Or do they require you to ship the original back?

they require you to ship the original back?
bingo... ;)

10/27/05 -- 56HM195 purchased from Sears with 5 yr plan

01/28/06 -- Bulb pops, picture goes black

01/28/06 -- Called Sears, bulb ordered. 5-7 working days. maybe in time for SuperBowl but lets be realistic.

01/29/06 -- Check status of order online. Bulb Back ordered. No estimated shipping date. Call Sears - ask about order status - get disconnected. Call Sears - ask about order status - get disconnected (see a pattern). Call Sears again. Told Toshiba issued new memo this morning -- refer all bulb problems directly to Toshiba. Bulb will not be sent until service call made at minimum - soonest next Wednesday for service call. Rental reinbursement -- not until tech determines need. Backorder status won't be known for 2 to 3 weeks; then add 5 to 7 days.

01/30/06 -- Try to: Stop caterer. Cancel Superbowl party. Else move it to church hall where old 32" was donated to youth group.

Thank you Toshiba. Thank you Sears.

TV has always been in low mode. On its own power supply, with it's own controler to turn on/off.

That totally sucks and I feel bad for you. I still don't understand how Toshiba is getting away with this? It is totally unacceptable and some folks here continue to defend Toshiba and then go to their money tree and buy bulbs like its nothing.

What is the big deal about these bulbs? Why is there such a back order for a fricking bulb?

Just thought I would share the good news! My wife got a call from Toshiba that the lamp for my 52hm95 has been shipped and he gave her the tracking number for a Thursday delivery. Finally after 3 1/2 weeks we have results!

So for all you poor people who are out of the 150watt lamp you might be the lucky ones that dont have to wait cus they are now shipping!

Yahoo....Just in time for the tv to be covered up in drop cloths while contractors replace my windows in the rain! timing is everything...at least i will have it for the Superbowl!


MC
Good for you. I know the feeling.

What is the big deal about these bulbs? Why is there such a back order for a fricking bulb?

Was talking to CSR @ Tosh today, and asking if the bulb I needed was now available and why the websites that were also out of them are now ready to ship. He could not explain where they would be getting bulbs, and only offered that because the bulb preformed so poorly, Tosh was caught with no inventory to supply all the early burnouts.

He could not explain where they would be getting bulbs, and only offered that because the bulb preformed so poorly, Tosh was caught with no inventory to supply all the early burnouts.

Sounds like Toshiba knows there is a problem to me, hopefully they are trying to redesign the bulb assembly.

I'm a newbie to high def, I am thinking of buying a Toshiba 52" (52hm95) DLP TV, anyone know about concerns about this tv?

In Canada it's "colour" not "color" so don't bug me. Anyway, my 52hm85 bleeds yellow. There's a yellow outline/shadow over everything. The tech said this is caused by an absence of blue in the grey scale. Is this true? Does anyone have any idea what is causing this?

Hi everyone,

I just purchased the Toshiba DLP 52 " HM95 and really love the picture. However, I had 3 questions due to the fact that there was so much conflicting info on the internet. Hopefully someone knows the scoop on the "real" specs.

1. Is the lamp 120 or 150 watts?
2. Does this use the TI HD2+ chip or the TI HD4 chip?
3. Is there any difference in picture quality between the HM and HMX units?

Thank you so much....

pete

From everything I've been reading it sounds like getting a new bulb is a big pain in the ass. I was wondering with a TV under the warranty, both manufacturer and extended through the retailer, is it possible to just say your bulb went bad before it actually happens so I could have one on hand and not be left stranded? Or do they require you to ship the original back?Why not just knock over the corner store and buy a few bulbs with your take.

Hi everyone,

I just purchased the Toshiba DLP 52 " HM95 and really love the picture. However, I had 3 questions due to the fact that there was so much conflicting info on the internet. Hopefully someone knows the scoop on the "real" specs.

1. Is the lamp 120 or 150 watts?
2. Does this use the TI HD2+ chip or the TI HD4 chip?
3. Is there any difference in picture quality between the HM and HMX units?

Thank you so much....

pete

1. 150 watt
2. HD4
3. No

Why not just knock over the corner store and buy a few bulbs with your take.

A novel idea...or perhaps the Sunday Church collection plate?? :eek:

Has anyone here had their DLP ISF calibrated? I’m thinking about taking the plunge through a local guy here in Denver who is certified. I’ve tried Avia and the tune up feature offered through INHD Comcast and while my set looks good, I think that it could be better. I heard that my dlp model has a difficult grey scale to adjust or something to that regards although not sure if that will affect the overall ISF. Any comments would be appreciated. Thanks!

Has anyone here had their DLP ISF calibrated? I’m thinking about taking the plunge through a local guy here in Denver who is certified. I’ve tried Avia and the tune up feature offered through INHD Comcast and while my set looks good, I think that it could be better. I heard that my dlp model has a difficult grey scale to adjust or something to that regards although not sure if that will affect the overall ISF. Any comments would be appreciated. Thanks!

Interesting thing a local Toshiba tech told me. His opinion is that TV's calibrated at 6500k look too cool on the color scale. He said that using the calibration DVD's to get it close and then adjusting to your own taste is best and will save the $$ you would spend on the calibration. After all, if it looks good to you isnt that all that matters? :)

Why not just knock over the corner store and buy a few bulbs with your take.
Never thought of that, thanks for the advice!

I am in the same boat as you....except I bought from BB in Oct without a service plan. Used Visa for double coverage! Bulb blew on Jan 9th. Still waiting for replacement. Last Friday was almost 3 weeks and they gave me another 7-10 day window. I think it won't matter where you bought the TV Toshiba has a huge backorder on these lamps and everyone will suffer.

Who knows maybe they are re-engineering them so as not to bust early!


As far as Tosh is concerned I can appreciate your optimism but I dont share it. It would be nice if they did. However, I dont see that Tosh has any incentive to re-engineer the lamps for product models that are already sold. There main concern is selling next years model. They are already developing new types of TV technology with LED type allumination and the new CRT type technology. The fact that they actually went with a more expensive replacement lamp with the 95 series is a clue to me that durability is not a factor. Making it look brighter was more a factor. The 95s are still fairly new. It appears the 94 models lamps didnt start popping until 9-11 months out and so everyone got their lamps under warranty and probably wont start screeming again until next 9-11 months when they pop and their not under warranty. It seems like more 95 models are popping in the 3-5 month period. So in about 6months - 1 year everyone is going to be screeming. By then Tosh will probably working on selling something different. Why not? After their warranty time runs out on a TV set its all gravy to them when you have to buy a lamp...from them. Of course at that time your other choice could be to by their new technology TV...whatever that will be.

Just thought I would share the good news! My wife got a call from Toshiba that the lamp for my 52hm95 has been shipped and he gave her the tracking number for a Thursday delivery. Finally after 3 1/2 weeks we have results!

So for all you poor people who are out of the 150watt lamp you might be the lucky ones that dont have to wait cus they are now shipping!

Yahoo....Just in time for the tv to be covered up in drop cloths while contractors replace my windows in the rain! timing is everything...at least i will have it for the Superbowl!

Well, I have had a similar crappy experience with Toshiba.

Purchased Aug 05 - 52HM95

Oct 05, started developing a fixed pixels on the screen. Show up during light/dark sceen changes.

Jan 17 - Toshiba service comes out, take a look at the pixel problems, and says that it is the signal processing board or the light engine. Will order parts and call back to install.

Jan 18 - bulb pops at 1300 hours, call toshiba service and on back order.

Feb 1 - Told today I will be getting the bulb, after 15 calls ( with 30 min hold times each time) and many threats, but no promises of it shipping out today, but will have it in 5 days.

Still have not heard from Toshiba Service in regards to the pixel problem.

Luckly I purchased the Best Buy warranty, but the warranty only covers 1 bulb repacement and they didn't have the bulb either.

I will never buy another toshiba product,

I purchased a 52HM95 and it is being delivered today. After reading this thread for weeks before buying it, I bought a 3 year bulb warranty. I dont recall if this has been asked but it seems everyone immediately turns their bulbs to low power mode. Is there anyone who has left it on high with results?

I plan on calibrating with Avia for my dvd viewing, but I dont have anything to go by for cable. Is anyone willing to share their settings?

Thanks for the help!

the TV comes set to low power mode...

at least mine did...

the TV comes set to low power mode...

at least mine did...

Verrry interesting..when did you get it and what model is it?

Mine was set to high from the factory...I thought all were as thats the default and you must choose low power as a setting, unless based on the bulb issues all newer sets are coming set at low from the get go....hmmm

Verrry interesting..when did you get it and what model is it?

Mine was set to high from the factory...I thought all were as thats the default and you must choose low power as a setting, unless based on the bulb issues all newer sets are coming set at low from the get go....hmmm
52hm94

puchased 9/05

I'll double check when I get home, but I think it's in low power... lol

I just purchased a 52HM95 a couple of weeks ago. I did not come across this forum until after my purchase. :confused:

Love the TV so far, excellent picture, great features.

I had no idea about this bulb issue. I did get the BB extended warranty, but had no idea the problem of out of stock bulbs was so big.

I went ahead and ordered an extra bulb from Express repair. Did I want to?

Hell no, but knowing my luck my bulb would go out at exactly the wrong time. From reading the other posts, I know it would drive me absolutely nuts waiting for 2-4 weeks.... and my wife would be miserable hearing me complain. :eek:

I also justified it as I know I will have this TV for a while, at some point becoming my secondary TV, so might as well have an extra bulb around for "in between" times and then after my ext warranty is up. In light of these issues, I do think an extra $375 was worth it.

I can also justify it by knowing I DIDNT spring for the TV I wanted, a Pioneer plasma. Loved that TV, but we decided to save the extra $$.

I still believe Toshiba needs to get their act together. To have a problem this large and ongoing is unacceptable. :mad:

52hm94

puchased 9/05

I'll double check when I get home, but I think it's in low power... lol


Both my 52" 94 and 95 came set to high.

For those of you keeping score, my lamp just blew, as I feared it would. Right at, or just under the 1100 hours mark.
Toshiba Canada will be hearing from me.
Add another to the growing list - our 62HMX85 went blank on Sunday last. Last time I checked the hours in December we were at 700 so I figure there's about 1,000 on it now. Set purchased at Future Shop manufactured in August 2005. I've called Toshiba Canada no lamps available - they were apparently shipped from Japan on Thursday January 26. I was told that they may be available next week.

Hello all,

I'm new to the forum. Recently purchased a Toshiba 52HM95 and was wondering if anyone could tell me what picture settings look the best for the T.V. I've got it looking pretty good right now, but like I said... what do you all have your contrast, brightness, color, tint etc. set at? I don't currently have a tune disc for it and haven't had that procedure done on it, which also might make a difference for me. But I figured I'd check here to see if there was a picture setting that looked best or a tech. menu I could use to get the best picture?

. Last time I checked the hours in December we were at 700 so I figure there's about 1,000 on it now. .

Is there somewhere on the remote/menu to check your total Hour count?

Sorry, im a newbie. :o Thanks-

Help Me

HELP ME i just bought a toshiba 52hm95 but a week ago, while watchin tv sometimes the screen will go blank, there will be sound but the screen is blank\black, the tv menu options wont even display. now after unplugging the tv for a second or turning it off for about 5 minutes the picture will be back to normal only to go blank again a day or 2 later. and also when i turn my tv off the green led light blinks for about 5 minutes after the tv is off, is this normal? please help i am pretty worried.

HELP ME i just bought a toshiba 52hm95 but a week ago, while watchin tv sometimes the screen will go blank, there will be sound but the screen is blank\black, the tv menu options wont even display. now after unplugging the tv for a second or turning it off for about 5 minutes the picture will be back to normal only to go blank again a day or 2 later. and also when i turn my tv off the green led light blinks for about 5 minutes after the tv is off, is this normal? please help i am pretty worried.

I had that same thing happen four times so far on my 52hm95.

Right now I have 3 issues with my set (loud fan noise which can be heard from upstairs, hdmi 2 port doesn't work, and times when the light doesn't fire and I get sound but no picture with flashing lights)

I called bestbuy service to find out how many failures I have to have before I can get a replacement set and I would really love to get something else at this point. Don't get me wrong I love the pq and the style its just not fun watching this set with these problems.
Its funny to cause my buddy has a 62hm95 for about 7 months now and no problems at all...

Is there somewhere on the remote/menu to check your total Hour count?

Sorry, im a newbie. Thanks-

its in this thread alot, try page 157 kdog's post has it...

HELP ME i just bought a toshiba 52hm95 but a week ago, while watchin tv sometimes the screen will go blank, there will be sound but the screen is blank\black, the tv menu options wont even display. now after unplugging the tv for a second or turning it off for about 5 minutes the picture will be back to normal only to go blank again a day or 2 later. and also when i turn my tv off the green led light blinks for about 5 minutes after the tv is off, is this normal? please help i am pretty worried.



similar to what happened to me. somthin was overheating, they replaced the light engine.

My 46hm94 has 4200 hours on the lamp. I get the occasional flickering on start up so I ordered the spare from ercservice just in case it pops before Sunday. At least know I will have a spare when the original blows and I have to wait a month for the warranty replacement.

HELP ME i just bought a toshiba 52hm95 but a week ago, while watchin tv sometimes the screen will go blank, there will be sound but the screen is blank\black, the tv menu options wont even display. now after unplugging the tv for a second or turning it off for about 5 minutes the picture will be back to normal only to go blank again a day or 2 later. and also when i turn my tv off the green led light blinks for about 5 minutes after the tv is off, is this normal? please help i am pretty worried.

Your processing chip is overheating. The only way to fix it is to have the light engine replaced. You can get your picture back by pressing the little reset button on the side panel of the tv. You will need to use a paper clip or a ink pin size object.

You need to contact Tosh and tell them the problem and that you know someone who had the exact same problem. They will give you a list of local repair techs to pick from call all of them and ask them about their experience with DLP. Try to have the picture go black before they get there. Mine would go black in about 30 minutes of Cartoons...for some reason.

Then tell them you want to keep the TV at your house until the light engine comes in. They dont need to take to their shop to fix the problem.

Good Luck

I had that same thing happen four times so far on my 52hm95.

Right now I have 3 issues with my set (loud fan noise which can be heard from upstairs, hdmi 2 port doesn't work, and times when the light doesn't fire and I get sound but no picture with flashing lights)

I called bestbuy service to find out how many failures I have to have before I can get a replacement set and I would really love to get something else at this point. Don't get me wrong I love the pq and the style its just not fun watching this set with these problems.
Its funny to cause my buddy has a 62hm95 for about 7 months now and no problems at all...


Thunder,
If Bestbuy strings you along. I recommend dealing directly with Tosh. They replaced my TV.

My 46hm94 has 4200 hours on the lamp. I get the occasional flickering on start up so I ordered the spare from ercservice just in case it pops before Sunday. At least know I will have a spare when the original blows and I have to wait a month for the warranty replacement.


LOL! I got home from work this morning... about 30 minutes after turning the TV on POP! The bulb blew. Fortunately the bulb I ordered will be here Friday. Toshiba will not ship a replacement until I provide proof of purchase, then 2-3 business days later they process the order. She said they have the TB-25 in stock.


It certainly pays to be informed.

LOL! I got home from work this morning... about 30 minutes after turning the TV on POP! The bulb blew. Fortunately the bulb I ordered will be here Friday. Toshiba will not ship a replacement until I provide proof of purchase, then 2-3 business days later they process the order. She said they have the TB-25 in stock.


It certainly pays to be informed.

Unless you have already done so... You may want to verify every step of that process. If you faxed it (proof of Purchase) Keep calling until you know someone has it. Keep calling or your order could be delayed. Keep calling until you get that shipping tracking number. The supplies dont last. The day I reported the lamp to Tosh a shipment had just come in. I was promised that I would be on the list, I was told there were 4 times as many coming in as BO. Two days later heard nothing, called them back just to find out they had run out before they got to me. I didnt have to send in Proof of Purchase because of earlier repair but I've heard of folks faxing their receipts in just for it to sit on the warehouse desk.

LOL! I got home from work this morning... about 30 minutes after turning the TV on POP! The bulb blew. Fortunately the bulb I ordered will be here Friday. Toshiba will not ship a replacement until I provide proof of purchase, then 2-3 business days later they process the order. She said they have the TB-25 in stock.


It certainly pays to be informed.

I would be very happy if my next bulb gives me 4400 hrs of life. I noticed before mine popped, while watching darker HD feeds, like NBC HD Law and Order, it would flicker or fade in and out. Two days later, that dreaded POP, wife says, what was that?, I said , FU**.

Anyway, Toshiba called me last night and gave me a tracking number, and appologized for the inconvenince. This one better last until the warranty is up in November (they gave me a 3 month extension on the warranty). After that it is one free one from best buy and then out of my pocket from here on out.

I hope someone out there figures out how to change the bulb in the lamp unit itself inexpensively so you don't have to spend $250 plus each time it pops.

My wife just called to let me know my lamp arrived. I am gonna wait a day or so for it to come to room temperature before installing it. Just in case! I am happy I have it for Sunday.

I posted this before in one of my rants, but I am hoping that someone else may of had this issue and have comments, suggestions..

About 3 months ago while watching HD, I noticed small pixels 2mmx 2mm, about 6 in a cluster about 2 inches away from the center of the screen showing up. They also show up on the right side from center, about 2 inches away from center, and the final batch is about 23 inches from center on the left hand side. They only show up when there is black or a darker color next to them and they are in a white or lighter scene.

I had a local toshiba service guy out who confirmed that is happened on all of the inputs in, but just more prevalent on HD. He called toshiba directly from my house, and they have never seen it before either. They said that it would be 2 things, a signal processing board or the light engine. The toshiba service guy said that most likely they are always there, but not able to be scene on darker objects. They ordered the signal processing board, but it hasn't come in yet.

Anybody else have this issue?

My wife just called to let me know my lamp arrived. I am gonna wait a day or so for it to come to room temperature before installing it. Just in case! I am happy I have it for Sunday.

You've got more patience than I do.


Be sure to call Tosh and ask them to extend your warranty some time to make up for your down time. The're usually pretty good about doing that.

Anyone know how to access the screens on the 46HM95? I unfortunately got water trapped between the fesnel & lenticular screens and need to take them out for drying.

Thanks.

Bill

If Bestbuy strings you along. I recommend dealing directly with Tosh. They replaced my TV.

cool thanks for the info... I'll update on Saturday keeping my fingers crossed..

Both my 52" 94 and 95 came set to high.

Weird, my 46HM84 purchased in Sep '05 came set in low power mode.

on another note, since September I have had the tv on a temporary stand the store gave me until they could get the matching Toshiba ST-4684 stand. Finally after several months, the store gave up and said they could not get that stand from their supplier, saying it was discontinued. The Toshiba website only says that the ST-4684 stand will work with the 46HM84, and the ST-4665 stand would only work with the 94/95 models. Other websites said the ST-4665 stand works with the 84/94/95 models, so I emailed Toshiba support and asked. They replied that I needed the ST-4684 stand for my 46HM84, and the ST-4665 stand would not work.

Despite Toshiba's email, I took a chance and had the video store order the ST-4665 stand anyway, and they delivered it last night. I don't know why Toshiba said that it wouldn't work with the 84 model, because it works perfectly.

It's not a great stand value-wise at $299, but appearance-wise it matches perfectly. It also makes the TV look a lot bigger in the room since it looks like one unit. Not sure if my wife is happy about that or not. :cool:

It's not a great stand value-wise at $299, but appearance-wise it matches perfectly. It also makes the TV look a lot bigger in the room since it looks like one unit. Not sure if my wife is happy about that or not. :cool:
That's why I just used a regular ol TV stand... no complaints from the wife, sturdier, and much cheaper... :)

In light of all the problems that I've been reading in this thread, bulb pops, light engine problems etc... I am still considering a 72mx195 because I know any purchase is a risk. I guess the question is, does anyone here think that it would be a mistake to buy or is the TV worth rolling the dice on?

You've got more patience than I do.


Be sure to call Tosh and ask them to extend your warranty some time to make up for your down time. The're usually pretty good about doing that.

Well got home, and the wife did good, she pulled out the lamp unit so it got warm, and it was an unusually warm day in northeast ohio, so the bulb was room temp.

Took out the old one, put in the new one, plugged it in, said a short prayer (God I have waited so long, pleassseeeee....)

Turned it on, green light, sound, two clicks, solid red and green blinking for about 5 seconds, shuts off and then whala, I have picture!!!!!

Toshiba sent a return form with it and a questionaire, with at the bottom, describe problem. You have to be an absolute idiot not to be able to tell that the philiment is off the lamp and glass shards inside of it .

Just checked lamp hours - 1455.

3QUESTIONS once everybody has or had there factory bulb replaced or light engine,does the bulb popping continue, i mean is it an updated buld they might replace it with or is toshiba aware of this problem and plan to solve it. and other Q is my green led flashes for about five minutes after the tv is shut off is this normal, and were exactly is this reset button on the side panel. thank you so for everbody your feedback is very helpfull.

Well...The replacement lamp is slightly modified. I will post pics tomorrow but one side of the replacement lamp has the mid section of the steel chassis removed when compared to the original. This is the side closest to the lamp cone. I would assume that this would allow more air to circulate around the cone and keep it from overheating. Just my 2 cents. Pics tomorrow I promise...

3QUESTIONS once everybody has or had there factory bulb replaced or light engine,does the bulb popping continue, i mean is it an updated buld they might replace it with or is toshiba aware of this problem and plan to solve it. and other Q is my green led flashes for about five minutes after the tv is shut off is this normal, and were exactly is this reset button on the side panel. thank you so for everbody your feedback is very helpfull.

The light blinking indicates that you have it in quick start mode and during this period (light blinking) you will be able to turn it on and have a picture instantly.

Personally, I decided to get the 72HM195. The only real difference I've noticed between the two sets is the PC input and color. There's only 300 dollars retail difference, however real world, I got mine for 3999 from Amazon. That's $1000 off retail. The cheapest I saw the MX from a reputable dealer (meaning someone I've heard of) was ~$4800. Big price difference to me.

As to the bulb, I can't answer since I just got mine today, but after looking at that beautiful TV in my basement, all I can say is that I'll just order a spare and hope I don't need it.

and were exactly is this reset button on the side panel. thank you so for everbody your feedback is very helpfull.

I havent checked my 95 to see if its in the same spot as the 94 but I would assume it is. I assume you are aware of the little panel door on the bottom right side of the set. It has aux inputs. Above the inputs is a pin hole. That is the reset. It may take the set about 3-6 trys when it reboots. Just be patient. Be aware that the reset does not do a cool down for the lamp. when my set did this my daughters would turn off the set and not try to turn it back on until after it cooled down (green stops blinking).

3QUESTIONS once everybody has or had there factory bulb replaced or light engine,does the bulb popping continue, i mean is it an updated buld they might replace it with or is toshiba aware of this problem and plan to solve it. and other Q is my green led flashes for about five minutes after the tv is shut off is this normal, and were exactly is this reset button on the side panel. thank you so for everbody your feedback is very helpfull.I don't think any of us has had a new lamp long enough to comment. Mine went at nine months of ownership and right around 3000 hours back in December so I've only had the new one a couple of months. Since Toshiba was slow in sending me a replacement I bit the bullet and purchased one through an authorized service center so I have another four months of warranty on the replacement lamp plus the additional year through purchasing the set with AMEX. I have the one Toshiba finally sent me as a spare and it was worth the $200 to me so I don't have to worry about missing the Super Bowl or some other important event anytime in the future.

No matter what the lamp is rated it can go any time and I would say the average wait for a replacement has been two weeks and I don't expect the time to shorten for a while. Even if they had them in stock you have at least a two day wait from the time it leaves the warehouse. I think it takes a day to process so if your lamp fails on Thursday, the earliest you probably will have a new one would be Tuesday or Wednesday. I know the price is a little steep for the 2005 model year's sets but I would encourage all you 2004 owners to think about purchasing a spare even if you are still covered under warranty.

I know the price is a little steep for the 2005 model year's sets but I would encourage all you 2004 owners to think about purchasing a spare even if you are still covered under warranty.

Yes, but the quickest way to create and/or aggravate a shortage is to buy up the stock so that there is none left for the person who needs it NOW.

Yes, I have been waiting almost 2 weeks and I probably did not get my bulb sooner because too many owners have one in the closet, creating an artificial shortage.

That's my story and I'm sticking to it.

Yes, but the quickest way to create and/or aggravate a shortage is to buy up the stock so that there is none left for the person who needs it NOW.

Yes, I have been waiting almost 2 weeks and I probably did not get my bulb sooner because too many owners have one in the closet, creating an artificial shortage.

That's my story and I'm sticking to it.I doubt my purchase from a local authorized dealer affected your ability to get the lamp. The service centers buy the spares to service their customers so it wouldn't be available to you from Toshiba anyway. I wasn't willing to wait two weeks or more for a replacement. Everyone has the same opportunity to purchase a spare on their own and if my set wasn't under warranty I would have had to purchase one anyway. I've made my recommendation and I'm sticking to it. ;) I'm not buying the artificial shortage argument and think the problem is Toshiba not stocking ample replacements from the manufacturer as they seem to get lamps in every few weeks.

Add another to the growing list - our 62HMX85 went blank on Sunday last. Last time I checked the hours in December we were at 700 so I figure there's about 1,000 on it now. Set purchased at Future Shop manufactured in August 2005. I've called Toshiba Canada no lamps available - they were apparently shipped from Japan on Thursday January 26. I was told that they may be available next week.
Just picked up my new lamp - Thanks to Cindy at Hagopian TV & thank you Toshiba

Yes, but the quickest way to create and/or aggravate a shortage is to buy up the stock so that there is none left for the person who needs it NOW.

Yes, I have been waiting almost 2 weeks and I probably did not get my bulb sooner because too many owners have one in the closet, creating an artificial shortage.

That's my story and I'm sticking to it.


Great! Now you just gave Tosh another excuse why the lamps are in constant back order. :rolleyes:

Great! Now you just gave Tosh another excuse why the lamps are in constant back order. :rolleyes:


There is NO excuse for the bulb situation period. This is 2006 for f%$ks sake!! How long does it take to ramp up production on an item?? This is pathetic and there seems to be no end in site... :mad:

There is NO excuse for the bulb situation period. This is 2006 for f%$ks sake!! How long does it take to ramp up production on an item?? This is pathetic and there seems to be no end in site... :mad:


I hear ya. And your only bitchin about the availability. wait to your warranty runs out and cost becomes an issue.

I hear ya. And your only bitchin about the availability. wait to your warranty runs out and cost becomes an issue.


I believe in CYA which is why I have purchased an extra bulb and also have a 3yr Bulb replacement warranty...so thats 4yrs...after that...time to buy a 3 DLP chip TV. ;)

There is NO excuse for the bulb situation period. This is 2006 for f%$ks sake!! How long does it take to ramp up production on an item?? This is pathetic and there seems to be no end in site... :mad:How about a short ecomomics lesson. Toshiba CS is not a parts department. It is just as the name implies,Customer SERVICE,not parts,SERVICE. A place to start concerning a SERVICE (however it was interrupted)PROBLEM.People seem to get upset by the fact that Toshiba has a backorder problem.That is called supply and demand. Thousands of independent shops,service depts.,individuals, whatever,are buying these bulbs for whatever reason(resell).But,everybody complains that TCS has them on back order.They want the path of least resistance.Get a human on the phone at TCS IMMIDIATELY,demand a bulb right away(without TCS having had a tech.from any shop look at it)Lie if possible to gain any edge at all.Than blow up and rant to anyone who will listen how they have been battered and abused,cheated out of "a lot of money for a tv".I suggest that you personally,and many more collectively.would not understand these questions you pose.Myself and many others have been treated fairly by Toshiba.In fact,if dealt with using tact
and civility,TCS will go way beyond whats fair on many cases.I am in buisness and deal with the public daily.

How about a short ecomomics lesson. Toshiba CS is not a parts department. It is just as the name implies,Customer SERVICE,not parts,SERVICE. A place to start concerning a SERVICE (however it was interrupted)PROBLEM.People seem to get upset by the fact that Toshiba has a backorder problem.That is called supply and demand. Thousands of independent shops,service depts.,individuals, whatever,are buying these bulbs for whatever reason(resell).But,everybody complains that TCS has them on back order.They want the path of least resistance.Get a human on the phone at TCS IMMIDIATELY,demand a bulb right away(without TCS having had a tech.from any shop look at it)Lie if possible to gain any edge at all.Than blow up and rant to anyone who will listen how they have been battered and abused,cheated out of "a lot of money for a tv".I suggest that you personally,and many more collectively.would not understand these questions you pose.Myself and many others have been treated fairly by Toshiba.In fact,if dealt with using tact
and civility,TCS will go way beyond whats fair on many cases.I am in buisness and deal with the public daily.

While I appreciate your economics lesson and the fact that you are in business I think you are waaaay off base in your premise. While I will not get into detail as to my experience and what I do I assure you I am no neophyte and thrive in the NYC business world. Let me give you a short lesson on economics, business and customer service.

If you are a manufacturer that has spec'd out a part (bulb) that has turned out to be defective in LARGE numbers then what you do is you STOP distribution through any other channels other than your warranty and repair dept. You can then take care of potentially unsatisfied customers who may not purchase your product again if they have a bad experience with their current purchase. What this achieves is making customers who are unhappy happy again. Then you get more future sales and are able to post profitable quarterly numbers and make your stockholders happy and the board of directors happy. (ECONOMICS LESSON)


A few claims made by Toshiba...
#1 - bulbs can last as long as 8,000 hours
#2 - this may be the last TV you ever need to own.
#3 - DLP technology is superior to many other TV technologies out there.

Have large numbers of customers who have in fact spent "a lot of money", feel that you have not lived up to the above claims. Perception is a customers reality whether it is based in fact or not. If you fail to deliver on your claims then you fail to make future sales and lose potential customers who are told not to buy your product by your current unsatisfied customer base. (BUSINESS AND ECONOMICS LESSON)

Referring back to the bulb supply problem. If you do not redirect distribution for your own use based on large number of failures as I stated above, you have unsatisfied customers. You then have bad word of mouth and then lose sales. (CUSTOMER SERVICE LESSON, BUSINESS LESSON AND ECONOMICS LESSON)

As far as dealing with Toshiba with tact and civility. I AGREE 100%. Thats the only way to get anything you want or need in business and in life. If you scream and yell it will get you no where. I have had a number of interactions with Toshiba and they have been fantastic in my dealings with them and in fact schedule follow up phone calls etc..

That all said. I still maintain that the shortage and premature failure situation is UNACCEPTABLE and needs to be dealt with in a different manner than it is today. :D

Originally Posted by bkazepis
There is NO excuse for the bulb situation period. This is 2006 for f%$ks sake!! [QUOTE=bkazepis]

As far as dealing with Toshiba with tact and civility. I AGREE 100%. Thats the only way to get anything you want or need in business and in life. If you scream and yell it will get you no where. I stand by what I said.People can read what they like.Understanding it is something entirely different.

Not to let Toshiba off the hook, but they are a buyer of the bulb, not the manufacturer, so ultimately they need to beat up their supplier (Philips?), which I would bet they are doing if the failure rate and bulb life is nowhere near where the specs are. The bulb supplier is likely eating the cost of the early failures, so they should have an incentive to fix their quality problem aside from the fact that their customer (Toshiba) is getting a tarnished image due to poor customer satisfaction on a product and probably chewing them out as well.

Also, the supply of these bulbs are not controlled by Toshiba, and their supplier is likely having to deliver shipments to all their affected customers who use these bulbs as well as deal with quality control problems and lower yields in the factory until they can get their problems fixed.

my 2 cents.

[I stand by what I said.People can read what they like.Understanding it is something entirely different.


Elaborate...

Just picked up my new lamp - Thanks to Cindy at Hagopian TV & thank you Toshiba


Hagopian? Ottawa?

You got yours already? That's who's replacing my bulb, and mine went on the 21st (and I was promised the "first one" they got in) and I still haven't received a call. Time to give them a ring I guess.

Not to let Toshiba off the hook, but they are a buyer of the bulb, not the manufacturer, so ultimately they need to beat up their supplier (Philips?), which I would bet they are doing if the failure rate and bulb life is nowhere near where the specs are.

I was thinking the manufacturer was Osram. Does anyone know for sure?

[I stand by what I said.People can read what they like.Understanding it is something entirely different.


Dude, there's a huge difference between venting in a thread and berating a customer service rep. Last time I checked this was the AVS Forum, not Toshiba CS.

While I appreciate your economics lesson and the fact that you are in business I think you are waaaay off base in your premise. While I will not get into detail as to my experience and what I do I assure you I am no neophyte and thrive in the NYC business world. Let me give you a short lesson on economics, business and customer service.

If you are a manufacturer that has spec'd out a part (bulb) that has turned out to be defective in LARGE numbers then what you do is you STOP distribution through any other channels other than your warranty and repair dept. You can then take care of potentially unsatisfied customers who may not purchase your product again if they have a bad experience with their current purchase. What this achieves is making customers who are unhappy happy again. Then you get more future sales and are able to post profitable quarterly numbers and make your stockholders happy and the board of directors happy. (ECONOMICS LESSON)


A few claims made by Toshiba...
#1 - bulbs can last as long as 8,000 hours
#2 - this may be the last TV you ever need to own.
#3 - DLP technology is superior to many other TV technologies out there.

Have large numbers of customers who have in fact spent "a lot of money", feel that you have not lived up to the above claims. Perception is a customers reality whether it is based in fact or not. If you fail to deliver on your claims then you fail to make future sales and lose potential customers who are told not to buy your product by your current unsatisfied customer base. (BUSINESS AND ECONOMICS LESSON)

Referring back to the bulb supply problem. If you do not redirect distribution for your own use based on large number of failures as I stated above, you have unsatisfied customers. You then have bad word of mouth and then lose sales. (CUSTOMER SERVICE LESSON, BUSINESS LESSON AND ECONOMICS LESSON)

As far as dealing with Toshiba with tact and civility. I AGREE 100%. Thats the only way to get anything you want or need in business and in life. If you scream and yell it will get you no where. I have had a number of interactions with Toshiba and they have been fantastic in my dealings with them and in fact schedule follow up phone calls etc..

That all said. I still maintain that the shortage and premature failure situation is UNACCEPTABLE and needs to be dealt with in a different manner than it is today. :D

Bkazepis

Good response. Refreshing to see a response thats not condensending, personally insulting, and arrogant.

However, I think you missed the point of enmoco's post. I dont believe he truly thinks you personally and some of us (collectively) dont understand business. How could he doesnt know us. I dont think he thinks we dont understand how to deal with TCS and their level service. He's read most our post that show we do.

His point was to be insulting... period.

Magredic said:
"Also, the supply of these bulbs are not controlled by Toshiba, and their supplier is likely having to deliver shipments to all their affected customers who use these bulbs as well as deal with quality control problems and lower yields in the factory until they can get their problems fixed."

I agree the control is not Tosh, but Tosh I would be willing to bet is a huge customer. One that they have specifically tooled up for and therefore should get priority over smaller suppliers. Just as BK mentioned that Tosh should be supplying their downed customers on BO and not others that enmoco lists. They also never should have changed to a more expensive bulb (as in the 95's) that appears to have the same or worse life time.

What I got from BK first post was: When is Tosh going to improve this problem? Ultimately it is Tosh that is responsible.

I'm still thinking about buying a 72mx195. Anyone think that is a mistake in light of the issues?

I'm still thinking about buying a 72mx195. Anyone think that is a mistake in light of the issues?
Which TV might you rather buy that does not have 'issues'. :)

Oh, and it is an excellent unit.

whats up,
I have asked this before, mixed in with my posts, but I havent gotten an answer. Im having an issue with the dark scenes or areas in a scene , washed out (no detail) HD and SD. I also just installed a new bulb about 1 month ago. (old one never blew I just thought thats why I had the dark picture (2500 hrs)) Anyways When running Avia on the contrast test I can never get either white bars to dissapear. Not even close. There isnt even a noticeable difference between 70-100. My brightness is set to 41. At 40 one of the black bars dissapears. Are any of you able to make the white bars blend in (dissapear)? I m wondering if its just the way it is or is my set too dark. Im guessing this is why my picture appears dark.
thx
bryan

Which TV might you rather buy that does not have 'issues'. :)

Oh, and it is an excellent unit.


I'm considering the HP 6580n. I know that they all have issues, my biggest concern is the lamp and from reading this thread, it seems that Toshiba is having a lot of problems with them. I still love Toshiba, my 57HDX82 still looks amazing, but it's time to move that to the bedroom and upgrade.

whats up,
I have asked this before, mixed in with my posts, but I havent gotten an answer. Im having an issue with the dark scenes or areas in a scene , washed out (no detail) HD and SD. I also just installed a new bulb about 1 month ago. (old one never blew I just thought thats why I had the dark picture (2500 hrs)) Anyways When running Avia on the contrast test I can never get either white bars to dissapear. Not even close. There isnt even a noticeable difference between 70-100. My brightness is set to 41. At 40 one of the black bars dissapears. Are any of you able to make the white bars blend in (dissapear)? I m wondering if its just the way it is or is my set too dark. Im guessing this is why my picture appears dark.
thx
bryan

Bryan,
I dont have Avia but I used the THX on a Star Wars video and it has a similar test for contrast . I could never get 4 square to become differentiated from the large one they are inside of. In other words the contrast adjustment was useless with that test.

I just replaced the bulb in my 46hm94. Has anybody noticed a change in picture quality after replacing their bulb?

Bkazepis

Good response. Refreshing to see a response thats not condensending, personally insulting, and arrogant.
However, I think you missed the point of enmoco's post. I dont believe he truly thinks you personally and some of us (collectively) dont understand business. How could he doesnt know us. I dont think he thinks we dont understand how to deal with TCS and their level service. He's read most our post that show we do.

His point was to be insulting... period.

Magredic said:
"Also, the supply of these bulbs are not controlled by Toshiba, and their supplier is likely having to deliver shipments to all their affected customers who use these bulbs as well as deal with quality control problems and lower yields in the factory until they can get their problems fixed."

I agree the control is not Tosh, but Tosh I would be willing to bet is a huge customer. One that they have specifically tooled up for and therefore should get priority over smaller suppliers. Just as BK mentioned that Tosh should be supplying their downed customers on BO and not others that enmoco lists. They also never should have changed to a more expensive bulb (as in the 95's) that appears to have the same or worse life time.

What I got from BK first post was: When is Tosh going to improve this problem? Ultimately it is Tosh that is responsible.Condescending(spelled correctly)
or,partonizing is exactly what your reply to Bkazepis is.I never said anyone doesnt understand buisness.I said a lot of people just don't understand.My point was not to be insulting,just happens that some were insulted.I'll let them address that.As to what I got from his first post,it was something different than you.What is everyone's right in this forum? Differ,agree,opinionate.

Bkazepis

Good response. Refreshing to see a response thats not condensending, personally insulting, and arrogant.

However, I think you missed the point of enmoco's post. I dont believe he truly thinks you personally and some of us (collectively) dont understand business. How could he doesnt know us. I dont think he thinks we dont understand how to deal with TCS and their level service. He's read most our post that show we do.

His point was to be insulting... period.

Magredic said:
"Also, the supply of these bulbs are not controlled by Toshiba, and their supplier is likely having to deliver shipments to all their affected customers who use these bulbs as well as deal with quality control problems and lower yields in the factory until they can get their problems fixed."

I agree the control is not Tosh, but Tosh I would be willing to bet is a huge customer. One that they have specifically tooled up for and therefore should get priority over smaller suppliers. Just as BK mentioned that Tosh should be supplying their downed customers on BO and not others that enmoco lists. They also never should have changed to a more expensive bulb (as in the 95's) that appears to have the same or worse life time.

What I got from BK first post was: When is Tosh going to improve this problem? Ultimately it is Tosh that is responsible.


BAMA - I agree with ALL that you said. enmoco is insulting and belligerent in most of his postings on this forum..I for one will not dignify any of his post with responses anymore...

Bkazepis

Good response. Refreshing to see a response thats not condensending, personally insulting, and arrogant.

However, I think you missed the point of enmoco's post. I dont believe he truly thinks you personally and some of us (collectively) dont understand business. How could he doesnt know us. I dont think he thinks we dont understand how to deal with TCS and their level service. He's read most our post that show we do.

His point was to be insulting... period.

Magredic said:
"Also, the supply of these bulbs are not controlled by Toshiba, and their supplier is likely having to deliver shipments to all their affected customers who use these bulbs as well as deal with quality control problems and lower yields in the factory until they can get their problems fixed."

I agree the control is not Tosh, but Tosh I would be willing to bet is a huge customer. One that they have specifically tooled up for and therefore should get priority over smaller suppliers. Just as BK mentioned that Tosh should be supplying their downed customers on BO and not others that enmoco lists. They also never should have changed to a more expensive bulb (as in the 95's) that appears to have the same or worse life time.

What I got from BK first post was: When is Tosh going to improve this problem? Ultimately it is Tosh that is responsible.What I said was an economics lesson:economics
(noun plural but singular or plural in construction) 1 : a social science concerned chiefly with description and analysis of the production, distribution, and consumption of goods and services; 2 : economic aspect or significanceMy only reference to buisness was in my last sentence.

BAMA - I agree with ALL that you said. enmoco is insulting and belligerent in most of his postings on this forum..I for one will not dignify any of his post with responses anymore...I will thank you for that courtesy.

What I said was an economics lesson:economics
(noun plural but singular or plural in construction) 1 : a social science concerned chiefly with description and analysis of the production, distribution, and consumption of goods and services; 2 : economic aspect or significanceMy only reference to buisness was in my last sentence.

...one last response to enmoco....now he needs to give us the definition of economics..how kind for him to help us morons understand.. the arrogance and nerve...missing the point of what a forum is...and in a previous post, correcting someones spelling when there are a number of his own posts with mis-spellings...never thought I'd ever be able to get pissed off over a person posting in these things...you live and learn

BAMA - I agree with ALL that you said. enmoco is insulting and belligerent in most of his postings on this forum..I for one will not dignify any of his post with responses anymore...
Quote:
Originally Posted by bkazepis
Exactly, to which I replied if you feed it 1080i you will have a great picture no matter what the source as this is what Toshiba suggests you use as a source resolution.

Whats your deal anyway??? If youd like to correct my post or give a differing opinion please do so.
Quote:enmoco My deal?You say
if he feeds it 1080i its a great picture.NOT IF ITS A FLAWED INPUT>BASIS OF HIS POST.Can
you not understand? This is the real problem you have with me,I called you on this,and you refuse to understand your reply to the original poster was wrong.It made since to you,but,nobody else.When you say"whats your deal",how do you expect to be replied to?What was it Forrest Gump said?

...one last response to enmoco....now he needs to give us the definition of economics..how kind for him to help us morons understand.. the arrogance and nerve...missing the point of what a forum is...and in a previous post, correcting someones spelling when there are a number of his own posts with mis-spellings...never thought I'd ever be able to get pissed off over a person posting in these things...you live and learnYou should learn.You misquoted me.Read my original post correctly.CORRECTION: Bama actually said all that about buisness,whatever,I will certainly disregard your ineptness on this forum as well.

Quote:

Quote:
Originally Posted by Dracus
I just wanted to take a moment, and talk about a couple different aspects of picture quality.
I had Timewarner Cable here in Cincinnati...I have both a cable card, and DVR. On HD things were fantastic. SciFi and other non hd signals things were HORRID, unwatchable really.

I finally decided, to get directTV. I really didn't like the PVR after I having used TIVo it just didn't work as well. Well, after 2 seconds of having DirectTV I can honestly say, cable SUCKS. Every channel on directTV looks very watchable in either 4x3 mode, or ht 1. The hr10-250 gives you a LOT of options in terms of picture quality. I can upscale everything, or I can leave it 480p or whatever. Plus I get back tivo. I really missed my tivo.

The picture on cable was often banded, and pixelated and filled with compression artificats. Don't get me wrong the sd satalite isnt awesome like hd but very watchable.

Anyway, I thought I'd throw this out there in case people were debating about which sources look good.
My only issue with Direct is that I don't have a clear line of site to their HD satalite so I can't discovery HD or any of the hd satalite things. Bit of a bummer, but its very worth it for the better picture quality.

Quote:
Originally Posted by bkazepis
On most newer HD cable STB's you can choose fixed resolution to have it only output 1080i to your TV. In fact thats what Toshiba recommends as the best source material for its 195 series TV's.

TiVo does have a better GUI and funtionality than most cable DVR's too bad D*TV has severed their relationship with TiVo, you will no longer be able to get it once the remaining stock is depleted. They have their own proprietary DVR now and from what I hear it has many issues.

TiVo is now talking to many cable companies now so you will probably be seeing it in cable very soon.

All that to say (and to keep me on the subj of this forum) feed the TV 1080i always and you should realize the best PQ.

bkazepis..... Missing the point?

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56HM195 Comcast/Moto 6412 III DVR/Tosh-5980SU DVD
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Quote:
Originally Posted by Dracus
I just wanted to take a moment, and talk about a couple different aspects of picture quality.
I had Timewarner Cable here in Cincinnati...I have both a cable card, and DVR. On HD things were fantastic. SciFi and other non hd signals things were HORRID, unwatchable really.

I finally decided, to get directTV. I really didn't like the PVR after I having used TIVo it just didn't work as well. Well, after 2 seconds of having DirectTV I can honestly say, cable SUCKS. Every channel on directTV looks very watchable in either 4x3 mode, or ht 1. The hr10-250 gives you a LOT of options in terms of picture quality. I can upscale everything, or I can leave it 480p or whatever. Plus I get back tivo. I really missed my tivo.

The picture on cable was often banded, and pixelated and filled with compression artificats. Don't get me wrong the sd satalite isnt awesome like hd but very watchable.

Anyway, I thought I'd throw this out there in case people were debating about which sources look good.
My only issue with Direct is that I don't have a clear line of site to their HD satalite so I can't discovery HD or any of the hd satalite things. Bit of a bummer, but its very worth it for the better picture quality. On most newer HD cable STB's you can choose fixed resolution to have it only output 1080i to your TV. In fact thats what Toshiba recommends as the best source material for its 195 series TV's.

TiVo does have a better GUI and funtionality than most cable DVR's too bad D*TV has severed their relationship with TiVo, you will no longer be able to get it once the remaining stock is depleted. They have their own proprietary DVR now and from what I hear it has many issues.

TiVo is now talking to many cable companies now so you will probably be seeing it in cable very soon.

All that to say (and to keep me on the subj of this forum) feed the TV 1080i always and you should realize the best PQ.bkazepis..... Missing the point?
Signature

Originally Posted by bmob6633
whats up,
I have asked this before, mixed in with my posts, but I havent gotten an answer. Im having an issue with the dark scenes or areas in a scene , washed out (no detail) HD and SD. I also just installed a new bulb about 1 month ago. (old one never blew I just thought thats why I had the dark picture (2500 hrs)) Anyways When running Avia on the contrast test I can never get either white bars to dissapear. Not even close. There isnt even a noticeable difference between 70-100. My brightness is set to 41. At 40 one of the black bars dissapears. Are any of you able to make the white bars blend in (dissapear)? I m wondering if its just the way it is or is my set too dark. Im guessing this is why my picture appears dark.
thx
bryan

Bryan,
I dont have Avia but I used the THX on a Star Wars video and it has a similar test for contrast . I could never get 4 square to become differentiated from the large one they are inside of. In other words the contrast adjustment was useless with that test.


anyone else?

I hope all you guys are expending some of your energy beating up Toshiba in addition to bruising each other. The information exchange in this forum is exceptional and useful. My only hope is that some Toshiba personnel lurk on these sites to get a taste of the frustration being vented over these issues.

Bottom line is that Toshiba needs a kick in the A$$. Regardless of who their supplier is, it's their name on the box. This attitude that there's no other technology to turn to and this status quo is what we should settle for is insane.

Three hundred and fifty clams for every 1000 - 1500 hours of viewing pleasure is, uh, crazy. But then again, the folks in Japan probably look at each other say "Hey, they drive Hummers that get 10 gallons to the mile.....why wouldn't they drop $350 every 5 months to sit on the couch and watch HD?". ;)

Hey all this complaining is all well and good, but it's getting boring, so I think I'll just go watch some TV before my bulb burns out,
Hee Hee

I just calibrated my 46hm95 with DVE, and what a difference that tool makes. I didn't realize how far out of whack the factory settings really are. However, I did have a problem adjusting Contrast and Sharpness. The test patterns didn't seem to react or change much with the adjustments I made. Has anyone else run into this??

I do appreciate this thread and hope we can stay on topic. A couple of things. I am planning to purchase a 62HM195 this next week. I don't need the pc connections so I'll save a few bucks. I am very concerned about the bulb issue but aside from that I have heard nothing but good things about the Toshiba DLPs. I want to share a little email dialogue I had with Toshiba sales which isn't exactly encouraging.

But before that I want to say that I did find a combo warranty deal that provides a 3 year bulb warranty with a 4 year TV warranty that covers everything else. The bulb warranty starts immediately and covers 2 bulbs and the 4 year warranty begins at the end of Toshibas warranty. Total cost will be $346 delivered. Given the bulb costs I think I'll be ok with spending a little up front for 5 years of coverage and two bulbs.

My email to Toshiba said: "I am considering purchasing the Toshiba 62hm195 but I have read many many posts in various forums about the problems with the lamps/bulbs in Toshiba DLPs. Not only do they fail very quickly the cost of replacement is over $400 per bulb. This is not the case with competing brands like
Samsung or JVC. My questions are why are the lamps failing so soon, why
are the bulbs in such short supply, is the replacement cost going to
remain this high, and why should I buy a Toshiba DLP? I am buying a DLP
set within the next 10 days so a response will definitely help me decide
which DLP to get. Thanks. "

The response I got was: "We appreciate your interest in Toshiba. The bulb costs are only $200 and the failure rate is not high. To obtain technical assistance, please call our Customer Solutions Department at 1-800-631-3811. They are available Mon-Fri, 8AM to 7PM Central time. "

I did respond stating the obvious, that the bulbs are much more costly and they are in short supply, etc. But I thought it was interesting that the official line seems to be nothing is wrong with the bulbs. All I can say is get a bulb warranty. But don't let that stop you from getting the TV.

I just calibrated my 46hm95 with DVE, and what a difference that tool makes. I didn't realize how far out of whack the factory settings really are. However, I did have a problem adjusting Contrast and Sharpness. The test patterns didn't seem to react or change much with the adjustments I made. Has anyone else run into this??

I am a noob at calibration. Is it something thats fairly easy to figure out? I build lots of PCs but audio/video is a new world to me. Does it take very long? Thanks.

In response to your earlier post: I would still buy my 46hm95 all over again tommorow. It is an excellent set with fantastic picture quality. The bulb issue does suck, especially the price. I would shop around a little bit on the warranty. It sounds like you are buying the same warranty that I did, but I spent under $275 for the same coverage.

Calibrating the TV is pretty easy, except for the contrast and sharpness which didn't respond to the screen test very much. So needless to say I didn't make much of an adjustment to those areas. Hopefully someone will chime in who has more experience. The color and brightness adjustments made a big difference and improved the PQ significantly.

How about a short ecomomics lesson. Toshiba CS is not a parts department. It is just as the name implies,Customer SERVICE,not parts,SERVICE. A place to start concerning a SERVICE (however it was interrupted)PROBLEM.People seem to get upset by the fact that Toshiba has a backorder problem.That is called supply and demand. Thousands of independent shops,service depts.,individuals, whatever,are buying these bulbs for whatever reason(resell).But,everybody complains that TCS has them on back order.They want the path of least resistance.Get a human on the phone at TCS IMMIDIATELY,demand a bulb right away(without TCS having had a tech.from any shop look at it)Lie if possible to gain any edge at all.Than blow up and rant to anyone who will listen how they have been battered and abused,cheated out of "a lot of money for a tv".I suggest that you personally,and many more collectively.would not understand these questions you pose.Myself and many others have been treated fairly by Toshiba.In fact,if dealt with using tact
and civility,TCS will go way beyond whats fair on many cases.I am in buisness and deal with the public daily.


Micro analyzing someones post is a pathetic attempt to dodge their point and once again personally insult. You notice no one's post pointed out the large case mispelling of IMMIDIATELY (Immediately) in your post. Or that you run sentences and incomplete sentences together....because its a forum not an english class.

enmoco wrote:
[What I said was an economics lesson:economics
(noun plural but singular or plural in construction) 1 : a social science concerned chiefly with description and analysis of the production, distribution, and consumption of goods and services; 2 : economic aspect or significance.]

Though your post starts off with economics it also entails aspects of business as a whole. Business: a commercial or sometimes an industrial enterprise. Usually economic dealings...Webster's Dictionary. Syn. Business, Commerce, Trade, Industry, Traffic mean activity concerned with the supplying and distribution of commodities. Its my opion that your comments as a whole were business related more so then just economics. Especially pointing out the complaints and unethical behavior of customers.

enmoco wrote;
[My only reference to buisness was in my last sentence.]
So was this sentence pointless?


Another enmoco post:

[Condescending(spelled correctly)
or,partonizing is exactly what your reply to Bkazepis is.I never said anyone doesnt understand buisness.I said a lot of people just don't understand.]

Though the replay was initially to BK if you'll go back to your 8:44 post you'll notice I was addressing magredic. I was not being condenscending to BK or patronizing (unless you mean supporting) and he knows it.

By the way I think its hilarious that after you corrected my spelling you went and spelled patronizing - partonizing.

Enmoco [My point was not to be insulting,just happens that some were insulted.I'll let them address that.]

And we did address that. If you were'nt intending to be insulting and just unintentionally rubbed some of us the wrong way then I would have been willing to accept that and appoligize. However, your following post showed otherwise. In addition, I've noticed a lot of your post with this same tone.

Enmoco[As to what I got from his first post,it was something different than you.What is everyone's right in this forum? Differ,agree,opinionate.]

It is to Differ, agree, opinionate. However, I believe some degree of respect is due to even someone who hates Tosh and expresses their opion of that. I've seen over and over posters being personally attacked because they are expressing their frustration with this product. I've even seen it when some of the problems are joked about (as in this original series of posts).

Constant complaining can be unnerving and boring but forums can only talk about how wonderfull a friggin tv set is before it becomes worthless. If you want that go to Tosh's website. People come on this site to also get advice on usage and problems they have. More often problems there having. Lets be real to these people. Even if that means warning them about a possible inherent problem .

Of course express your opposition but try not to attack someones intelligence.

That said, I will not continue discussing your post. You are free to get the last word in.

PS. Please excuse any incorrect spelling, grammar, structure... in this post and future posts. Cause they gonna be happinen.

In response to your earlier post: I would still buy my 46hm95 all over again tommorow. It is an excellent set with fantastic picture quality. The bulb issue does suck, especially the price. I would shop around a little bit on the warranty. It sounds like you are buying the same warranty that I did, but I spent under $275 for the same coverage.

Wow thats a better price. Could you PM me with the vendor. I have been searching all over the net and I haven't found that price. Thanks.

whats up,
I have asked this before, mixed in with my posts, but I havent gotten an answer. Im having an issue with the dark scenes or areas in a scene , washed out (no detail) HD and SD. I also just installed a new bulb about 1 month ago. (old one never blew I just thought thats why I had the dark picture (2500 hrs)) Anyways When running Avia on the contrast test I can never get either white bars to dissapear. Not even close. There isnt even a noticeable difference between 70-100. My brightness is set to 41. At 40 one of the black bars dissapears. Are any of you able to make the white bars blend in (dissapear)? I m wondering if its just the way it is or is my set too dark. Im guessing this is why my picture appears dark.
thx
bryan



come on guys. OI know over 1/2 of ya'll have calibrated with Avia. Whats up with the contrast test?
thx

whats up,
I have asked this before, mixed in with my posts, but I havent gotten an answer. Im having an issue with the dark scenes or areas in a scene , washed out (no detail) HD and SD. I also just installed a new bulb about 1 month ago. (old one never blew I just thought thats why I had the dark picture (2500 hrs)) Anyways When running Avia on the contrast test I can never get either white bars to dissapear. Not even close. There isnt even a noticeable difference between 70-100. My brightness is set to 41. At 40 one of the black bars dissapears. Are any of you able to make the white bars blend in (dissapear)? I m wondering if its just the way it is or is my set too dark. Im guessing this is why my picture appears dark.
thx
bryan



come on guys. OI know over 1/2 of ya'll have calibrated with Avia. Whats up with the contrast test?
thx

I have a 62hm195, had the same problem with washed out blacks after calibrating with Avia. Avia did a wonderful job with the colors and sharpness though.

I upped my contrast to around 75 and my brightness to 65 and the blacks look great now. I have the lamp on low power and dynamic contrast turned on. I also have color:32, tint +5, and sharpness:36. Hope this helps.

I have a 62hm195, had the same problem with washed out blacks after calibrating with Avia. Avia did a wonderful job with the colors and sharpness though.

I upped my contrast to around 75 and my brightness to 65 and the blacks look great now. I have the lamp on low power and dynamic contrast turned on. I also have color:32, tint +5, and sharpness:36. Hope this helps.

kinda?
I have my contrast at 80 and bright at 41. If I up my bright it doesnt look good
I also have it in high bright (I have the 62hm84) (120 w lamp)
When watching dvds my dvd player contrast needs to be set to +5 (max) and it still isnt enough.
any other avia experiences?
thx
'

Just had our HD satellite (Bell ExpressVu) installed this morning for my 56HM195. Since then I've been noticing pixellation on rapidly moving objects. Never noticed it on DVD before with my Panny S77. Satellite's been transmitting in 1080i.

Anyone experienced this with their set and if so any suggestions on how to deal with it? I've adjusted sharpness but doesn't seem to help much. Is there a way to change to 720p? I'm not sure how.

I do appreciate this thread and hope we can stay on topic. A couple of things. I am planning to purchase a 62HM195 this next week. I don't need the pc connections so I'll save a few bucks. I am very concerned about the bulb issue but aside from that I have heard nothing but good things about the Toshiba DLPs. I want to share a little email dialogue I had with Toshiba sales which isn't exactly encouraging.

But before that I want to say that I did find a combo warranty deal that provides a 3 year bulb warranty with a 4 year TV warranty that covers everything else. The bulb warranty starts immediately and covers 2 bulbs and the 4 year warranty begins at the end of Toshibas warranty. Total cost will be $346 delivered. Given the bulb costs I think I'll be ok with spending a little up front for 5 years of coverage and two bulbs.

My email to Toshiba said: "I am considering purchasing the Toshiba 62hm195 but I have read many many posts in various forums about the problems with the lamps/bulbs in Toshiba DLPs. Not only do they fail very quickly the cost of replacement is over $400 per bulb. This is not the case with competing brands like
Samsung or JVC. My questions are why are the lamps failing so soon, why
are the bulbs in such short supply, is the replacement cost going to
remain this high, and why should I buy a Toshiba DLP? I am buying a DLP
set within the next 10 days so a response will definitely help me decide
which DLP to get. Thanks. "

The response I got was: "We appreciate your interest in Toshiba. The bulb costs are only $200 and the failure rate is not high. To obtain technical assistance, please call our Customer Solutions Department at 1-800-631-3811. They are available Mon-Fri, 8AM to 7PM Central time. "

I did respond stating the obvious, that the bulbs are much more costly and they are in short supply, etc. But I thought it was interesting that the official line seems to be nothing is wrong with the bulbs. All I can say is get a bulb warranty. But don't let that stop you from getting the TV.


Goreranger,
Do you have the CSR name? If so call and see if you can order some. At $359 you could make a killing. :rolleyes:

Over the past two weeks I had noticed the flickering upon start up. More recently in the past 3 days, the picture had appeared darker and darker every time I turned on the set. Today, with my concern growing, I googled and found this forum. I went into the service screen and grimaced at the fact that I only 313 hours and the bulb was already showing signs of its demise. I purchased my 52HMX95 just before Thanksgiving in 2005. My wife wasn't thrilled to hear of all the trouble surrounding the bulbs and Tosh CS. She was even less thrilled when watching tv late this evening, we heard the infamous pop accompanied by a lovely blank screen.

Now, I've read many of the threads, but I am asking for a little help with getting the ball rolling on a new bulb. Unfortunately, I am a believer that if something doesn't fail out of box, it will last forever (which I was just proven wrong for for the first time) and so I did not purchase an extended warranty through the retailer. Is a replacement bulb covered under the standard 1 yr. manufacturer's warranty?

Toshiba guarantees the bulb for the first year, give them a call.

Over the past two weeks I had noticed the flickering upon start up. More recently in the past 3 days, the picture had appeared darker and darker every time I turned on the set. Today, with my concern growing, I googled and found this forum. I went into the service screen and grimaced at the fact that I only 313 hours and the bulb was already showing signs of its demise. I purchased my 52HMX95 just before Thanksgiving in 2005. My wife wasn't thrilled to hear of all the trouble surrounding the bulbs and Tosh CS. She was even less thrilled when watching tv late this evening, we heard the infamous pop accompanied by a lovely blank screen.

Now, I've read many of the threads, but I am asking for a little help with getting the ball rolling on a new bulb. Unfortunately, I am a believer that if something doesn't fail out of box, it will last forever (which I was just proven wrong for for the first time) and so I did not purchase an extended warranty through the retailer. Is a replacement bulb covered under the standard 1 yr. manufacturer's warranty?

Regarding an extended warranty. As long as you have at least 90 days left on your factory warranty, which it appears you do, you can purchase an extended warranty. Try the store that you bought it at or at www.tvauthority.com I know they sell them even if you didnt buy the TV there.

Well, yesterday my worst TV fear came true...my HD going out before the Superbowl!! Un freakin believable!! :eek:

I turned on my new Tosh last night, to find no picture except colored bars across it. Turned it on and off many times, nothing fixed. Then I unplugged it, it came back on and looked fine. My wife then informed me it has done this to her twice already too! WTF?

I have only had the Tosh for 30 days..and it turns out I was lucky this happened ON the 30th day. So, back to BB last night...

I traded in my Tosh 52HM95 in for a Sony 50 SXRD. Transferred the extended warranty.

Not exactly sure if I made the right decision and overreacted, but if my Tosh had this many glitches in the first 30 days, I just wanted something else. Im a newbie to the world of HD, and this scared the crap out of me. All of the reported bulb issues made the switch an easier decision for me also...(now I have to try and cancel my extra bulb purchase though!)

So far the Sony is excellent. No green blob issues I have read so much about. HD is superb, alhtough SB doesnt appear as good as the Tosh.

It matches up with my upconvert Sony DVD better also....I turned in my original Tosh DVD after the first viewing, it kept pausing throughout the movie...

Sorry to leave the party so soon fellas. Wow, have I just had really bad luck with Tosh or what??? :confused:

Anyone using the RCA DVR2160 High Definition Digital Video Recorder with any of the HM or HMX models?

Thanks

Did you ever wind up getting one? I've been looking at it for awhile. From what I hear it's just like the Symbio.

Hiya, all, just got my 62hm195 a few days ago. I'm loving it so far, but have a couple of issues. The most annoying one is that it has real trouble when my local HD channel (only got one local available over cable) cuts back and forth to/from local commercials. I'm not sure if the source is changing from 720p to 480i and back again, or what. But the set goes all black when that happens. It usually comes back in about 10-15 seconds, but sometimes it won't come back until I switch to another channel and back.

Is this a known issue? Any workarounds? It's kind of annoying losing the first 10-15 seconds of video after local commercials.

FWIW, the software version us Aug 26 2005, 1.69, "sub 54".

Other, less important questions:

- Is there any way to get the set to show the input format onscreen?

- Am I correct in thiking that CableCard will work for premium channels, but will not allow PPV or other interactive services?

- Is there any way to save entire configurations? I'd like to have one "hi-bright" setting for watching sports during the day, and one "lo bright" setting for movies at night, complete with different contrast / brightness / etc. Is there any way to do that other than just manually go through the settings each time?

Thanks
-b

Thanks
-b

I've had my 56HM195 for about a month now and love the set. I've noticed lately that on solid backgrounds, grey for example, I see a diagonal pattern forming an "X". Moreover, the bottom of the screen, about 2 inches from the bottom corners, a dark horizontal line forms towards the center of the screen. On the top of the screen, about 2 inches from the bottom of the corners, white lines complete the "X", heading towards the center of the screen.

Anybody else seeing this on their sets?

Hiya, all, just got my 62hm195 a few days ago. I'm loving it so far, but have a couple of issues. The most annoying one is that it has real trouble when my local HD channel (only got one local available over cable) cuts back and forth to/from local commercials. I'm not sure if the source is changing from 720p to 480i and back again, or what. But the set goes all black when that happens. It usually comes back in about 10-15 seconds, but sometimes it won't come back until I switch to another channel and back.

Is this a known issue? Any workarounds? It's kind of annoying losing the first 10-15 seconds of video after local commercials.

FWIW, the software version us Aug 26 2005, 1.69, "sub 54".

Other, less important questions:

- Is there any way to get the set to show the input format onscreen?

- Am I correct in thiking that CableCard will work for premium channels, but will not allow PPV or other interactive services?

- Is there any way to save entire configurations? I'd like to have one "hi-bright" setting for watching sports during the day, and one "lo bright" setting for movies at night, complete with different contrast / brightness / etc. Is there any way to do that other than just manually go through the settings each time?

Thanks
-b

Thanks
-b

You can get all the stations you pay for when using a cablecard. You can't get VOD with it.

You can go into the menu and set up the video for different picture modes. Then you hit the "pic mode" button on your remote when you want to change for mode to mode.

I think I may have the same problem as you when viewing local HD broadcasts but my problem is more severe. The TV will go black for 10 seconds and then I lose all channels.

Just had our HD satellite (Bell ExpressVu) installed this morning for my 56HM195. Since then I've been noticing pixellation on rapidly moving objects. Never noticed it on DVD before with my Panny S77. Satellite's been transmitting in 1080i.

Anyone experienced this with their set and if so any suggestions on how to deal with it? I've adjusted sharpness but doesn't seem to help much. Is there a way to change to 720p? I'm not sure how.My guess is that you are seeing artifacts from the compression used by the satellite system. There is only a fixed bandwidth for each channel and when there is a lot of information changing from frame to frame (such as during a zoom or pan of a complex scene) then not enough info can be sent to describe the change at full resolution. In this case the compression algorithm can either drop frames (you see jerky motion) or it can reduce the resolution of the image (you see large pixel-like blocks). Note that the same thing can be seen on HD cable channels.

For DVDs I think that the disk read rate is variable and a movie with good transfer/encoding will not exhibit this problem. For some DVDs (can't think of any right now...) I have seen the same type of problem.

Thanks waited18, seems to explain what could be going on and why I don't always see it. I was afraid it would happen during the Super Bowl but I didn't notice it once during the game (a couple times during commercials). When 1080p comes out do you think the problem would be reduced or increased?

On a somewhat unrelated note, is there a way to switch between 1080i and 720p on the 56HM195?

Thanks waited18, seems to explain what could be going on and why I don't always see it. I was afraid it would happen during the Super Bowl but I didn't notice it once during the game (a couple times during commercials). When 1080p comes out do you think the problem would be reduced or increased?

On a somewhat unrelated note, is there a way to switch between 1080i and 720p on the 56HM195?There may be some improvement as the design of the HD camera/encoder equipment that is purchased by the broadcasters gets better (some channels/programs seem to be better than others), but I think that a new transmission encoding/compression scheme would be needed to really fix this issue.

Given how long it took to get HD (I first heard about HD in a 1986 Popular Science article) I don't plan to hold my breath for any new formats or encoding mechanisms for OTA or cable. The satellite receiver must send a HD standard format signal to the TV, but I don't think that they need to follow any of the HD encoding/compression standards for the satellite downlink so they should be free to create new mechanisms.

Does anyone know if the satellite system switch over to MPEG4 is supposed to have better visual characteristics, or just better compression ratios?

Being a fixed pixel device the TV will always convert the incoming signal to the DLP chip's native resolution (either 720p or 1080p), so I'm not sure what it would mean to switch between 1080i and 720p. You may be able to control which format the satelite box is sending to the TV and use the one that looks best to you.

There are othes in the group more qualified to comment on the future plan to support 1080p programming.

I personally find it ironic (and hilarious) that nearly every post correcting someone's spelling has at least one misspelling of its own.

Well last night about 20 minutes before my first superbowl in HD...the bulb went. Of course I've had the tv since Sept. 04 so it's out of warranty and Toshiba CS said there was nothing they could do for me.

Buying a new bulb isn't what bothers me, spending $200 isn't great but not the end of the world. What bothers me is I did all my research before finally picking this tv. I thought up to 8K hours in low power would last me three to four years. I'm very disappointed by the fact that it only lasted less than a year and a half. What's even worse is that a replacement bulb has only a miniscule warranty on it - 90 days!

Just venting.

Thanks.

Well last night about 20 minutes before my first superbowl in HD...the bulb went. Of course I've had the tv since Sept. 04 so it's out of warranty and Toshiba CS said there was nothing they could do for me.

Buying a new bulb isn't what bothers me, spending $200 isn't great but not the end of the world. What bothers me is I did all my research before finally picking this tv. I thought up to 8K hours in low power would last me three to four years. I'm very disappointed by the fact that it only lasted less than a year and a half. What's even worse is that a replacement bulb has only a miniscule warranty on it - 90 days!

Just venting.

Thanks.

Just curious....How many hours did you have on the bulb?

What's even worse is that a replacement bulb has only a miniscule warranty on it - 90 days!

Just venting.

Thanks.I'm curious as to where you are getting 90 days for the warranty. I received a replacement lamp for mine and the paperwork indicates 180 days for the warranty. :confused:

Does anyone know if the satellite system switch over to MPEG4 is supposed to have better visual characteristics, or just better compression ratios?

From what I have heard the only reason they are switching to MPEG4 is to be able to allow more HD local channels across the country. So the compression ratio will be different, allowing them to cram more stations in thier bandwidth.

I've had my 56HM195 for about a month now and love the set. I've noticed lately that on solid backgrounds, grey for example, I see a diagonal pattern forming an "X". Moreover, the bottom of the screen, about 2 inches from the bottom corners, a dark horizontal line forms towards the center of the screen. On the top of the screen, about 2 inches from the bottom of the corners, white lines complete the "X", heading towards the center of the screen.

Anybody else seeing this on their sets?

I think Im seeing the same thing. Almost as if the X follows the contour of the back of the TV housing. Is that what you see?

Well last night about 20 minutes before my first superbowl in HD...the bulb went. Of course I've had the tv since Sept. 04 so it's out of warranty and Toshiba CS said there was nothing they could do for me.

Buying a new bulb isn't what bothers me, spending $200 isn't great but not the end of the world. What bothers me is I did all my research before finally picking this tv. I thought up to 8K hours in low power would last me three to four years. I'm very disappointed by the fact that it only lasted less than a year and a half. What's even worse is that a replacement bulb has only a miniscule warranty on it - 90 days!

Just venting.

Thanks.

Did you try and purchase a lamp through the CSR?

Does anyone know if Toshiba announced any major changes/upgrades for their 2006 lineup of DLPs? Any news about release dates for their 2006 line?

I'm curious as to where you are getting 90 days for the warranty. I received a replacement lamp for mine and the paperwork indicates 180 days for the warranty. :confused:

Toshiba CSR said that the replacement bulb only came with a 90 day warranty.

I pulled the bulb out last night and it was blown. I ordered one from ebay...the seller said it comes with a 180 day warranty. She said she had the sheet showing so and was including it in the package. Hopefully the new bulb, will last twice as long as the original.

I'm not quite sure how many hours I had on the tv...I never checked. If I check when I put the new bulb in will it reset the timer?

Also it says to dispose of properly due to mercury in the bulb, any suggestions?

Videobruce--
I have not had a chance to calibrate it yet-- everyone is watching the Olympics. The second Sammy had this bizarre problem where everything that should be black was bright red (see picture below). I let it run a few days the picture continued to degrade and then it finally would not turn on. TVA said they were going to have the old one picked up when they delivered the Toshiba. Overnite said they did not have instructions to pick up the old set and even called back to heaquarters to be sure. The Samsung is in it's box in my garage. I didn't pay for shipping on the Toshiba and I have no intention of paying for the Samsung to be returned.

My Toshiba 52HM84 just began having the same problem discussed above. All the darkest black edges appear bright red. Best Buy is paying for the service, but I was wondering if anyone could tell me what is wrong? I assume it is a DLP problem and not a Toshiba problem because the post above shows a picture of a Samsung. Any info would be appreciated.

Thank you in advance,

Jeremy

I think Im seeing the same thing. Almost as if the X follows the contour of the back of the TV housing. Is that what you see?

Yes, that sounds like the same. It has a definite geometry about it, which tells me it's the TV. The lower right hand corner seems more pronounced but that could just be perception.

Do you think its normal or should I call Toshiba?

Also it says to dispose of properly due to mercury in the bulb, any suggestions?If you receive all the paperwork in the replacement lamp box it will include a pre-paid FedEx return label to send the old one back to Toshiba for disposal. You just pack it up and call FedEx and give them the information from the label and they will pick it up at N/C. Supposedly the label is for in-warranty defective units but I don't see why you couldn't use it.

I pulled the bulb out last night and it was blown. I ordered one from ebay...the seller said it comes with a 180 day warranty. She said she had the sheet showing so and was including it in the package.If the replacement goes make sure you say it was a gift as the warranty only covers the original consumer or if received as a gift from the original consumer. ;)

Yes, that sounds like the same. It has a definite geometry about it, which tells me it's the TV. The lower right hand corner seems more pronounced but that could just be perception.

Do you think its normal or should I call Toshiba?

Its only visible when the screen is all one color and its fleeting. It seems to me that its just a function of how the TV is built and how it projects the image on the screen. Im not going to call Toshiba yet about it. Im curious to see if others have experienced the same thing.

I've tried searches but couldn't find the service menu instructions. I just want to check the hours on my bulb to find out how long my wife leaves the tv on everyday. I have a 46hm95. Thanks.

I've tried searches but couldn't find the service menu instructions. I just want to check the hours on my bulb to find out how long my wife leaves the tv on everyday. I have a 46hm95. Thanks.

With TV turned on:

1. Press "mute" on the remote - 1/2 mute appears on the screen
2. Press "mute" on the remote again - mute appears on the screen
3. Press "mute" on the remote and hold the mute button -
4. Press the "Menu" button on the TV's front panel. "S" will appear in the upper right corner of the screen.
5. Press the "Menu" button on the remote and the "S" will disappear. On the left side of the screen you will see "RCUT" followed by RCUT
ADDR DATA BINARY
224DH 00H 00000000B.
You are now in the service mode.
6. Press "9" on the remote and you will access the diagnostics page. In the right hand corner is the lamp time in hours.
7. Press "power" button on remote to exit the menu and power off the TV.

CAUTION: Do not use the up and down volume keys on the remote in this menu as it can alter the data and can be dangerous.

Are you using a cable card, aux tuner ( sat/cable)? The green led blinking after the tv is shut down is normal. Here is what happened to me. I own a 52HM95 purchased in Oct 05. I have it hooked up using Charter's Digital Box, Onkyo 6.1, paradigm 12"sub, Mission Speakers. In December my TV would not powerup right away. The Red led ould come on then the green led would blink at 0.5 sec intervals around 12-15 times the TV would powercycle itself then the red led would come on and within a few seconds the picture would come on. The Tv stays on an looks great until I power it on the next day. The samething might hapen then again all might be normal. I had a tech out and had my bulb replaced. This was not the problem. My tech whom I know called a Tech at Toshiba, He said the Tv is Cycling due to temperature in my 1/2 finished basement??

Other than that I luv this set.

My Bulb blew 2 weeks before the warranty ran out. It had 2200 Hrs on it. I always used the low power mode. I doubt anyone will get the 6 to 8K hours advertised.

Cut and pasted info about Lamps from one of the toshiba recommended replacement parts sites.

1. The projector image seems dimmer than usual - what does this mean?
It may be time to replace your projector lamp. With metal halide (high pressure mercury) lamps, you'll notice a dimming of the image brightness as the lamp loses power. Some projectors allow you to check the number of hours your lamp has been used through the built-in menu system. Check your user guide for information about this feature.

2. How many hours will my projector lamp work?
Just like any light bulb you would use for another purpose, projector bulbs have an expected operating time, called lamp life. This value is expressed in number of hours - typically 1000 to 2000 hours. Newer models are claiming 4000 hours of lamp life and more. The lamp's success rate is based on a bell curve, so that a majority of (but not all) lamps will meet the lamp life hours specified. Some lamps will fail sooner and this is part of the acceptable operating range of the rating.

For projectors that are used under normal operating conditions (no more than three to five hours per day in a clean, relatively dust-free environment) the lamp will have the greatest likelihood of lasting through its entire rated lamp life. Projectors that are used more often or are exposed to environmental contaminants are more likely to show a decrease in lamp life. Projectors that are operated 24 hours a day, 7 days a week are at the highest likelihood of lamp failure before the end of the rated hours.

Kdog, I appreciate your response, however, there seems to be a problem. I am fine right up untill I am supposed to press "menu" on the tv. It doesn't have the "S" in the upper left corner???

I'm having trouble getting my optical output to work on my 46HM95. Has anyone heard of this issue? If so, any fixes? Thanks.

I had 980 hrs on mine just checked after replacement. Mezmrz..try holding the remote mute button down on the 3rd step when you are pressing the menu button on the TV at the same time. This did the trick for me.

Hey everyone I've got a Toshiba Model 62HM95 using a cable card with the high definition package. The problem I'm about to describe only seems to occur while watching a high def. channel, but that may be because that's the majority of what I watch. Although I have not noticed it on DVDs. The problem is this: Anytime there's any type of strobing effect being displayed such as lightning, or a strobe light, or the flash of a camera, the whole picture becomes very pixelated. Not just your typical standard definition pixelation, I mean huge pixels. I can't imagine this being normal, as, like I said, it doesn't seem to be happening with DVDs, at least I haven't noticed it.

So my question is, has anybody else experienced this problem or perhaps there is an issue with my TV/cable signal/connections, etc. Please advise.

Thanks,

I get the same effect on my new Toshiba 52HM95 using an external HD cable box. I noticed it a little the first night I had it. However it was really bad last night watching the opening act of the Grammys which had a lot of strobes going off. The entire screen became pixelated and almost unwatachable. Once the strobes stopped the picture was great again. Is this a DLP problem, where the processor cannot keep up with the strobes? Or is it just a Toshiba problem? Or is it a signal problem? Thanks.

Well Toshiba repaced the bulb last week but one thing that i have noticed with the new bulb is that the TV won't power up right away. I can hear audio, red light, and then the green light will start blinking with red solid, it will shut off and then turn back on and then picture. It does it every time now. I looked in the manual and it states (issue with lamp unit, tv will try to restart 8 times). I contacted toshiba technical support, and since I have a new light, I should of known that they would send me back to a local service company here to have them come in and fix it.

I am still waiting on the video processing board, just will add this to the list of items to be fixed. I call toshiba every few days asking for a new TV, they need to replace my piece of S***.

Anybody out there thinking of buying a 52HM95, please for the love of God, buy something else.

I'm having trouble getting my optical output to work on my 46HM95. Has anyone heard of this issue? If so, any fixes? Thanks.

I'm having the same problem, and I've heard a few other are getting the same.
I'm not sure what the problem is, I have everything set up as the manual instructs and still no sound.
It really blows to have to keep switching out my optical from the DVD to the 360 all the time.

Let us know if you hear or figure anything out.

I'm having trouble getting my optical output to work on my 46HM95. Has anyone heard of this issue? If so, any fixes? Thanks.I don't have the problem with my 94 but I remember someone indicating they had to turn off the TV speakers in the menu to get output. I don't know why they would change it with the 95's but you could try it and see what happens. Keep in mind that the output from the HDMI input will only be 2.0 PCM and you only get 5.1 from an ANT input (i.e. cable).

Well with 650 hours on my lamp now I better start hunting for a spare one. :confused:

I don't have the problem with my 94 but I remember someone indicating they had to turn off the TV speakers in the menu to get output. I don't know why they would change it with the 95's but you could try it and see what happens. Keep in mind that the output from the HDMI input will only be 2.0 PCM and you only get 5.1 from an ANT input (i.e. cable).

and thats my problem right there..... so no 5.1 from HDMI huh?
But you should still get sound though, right? (and my TV speakers are turned off)

toadman50...Here's my take on that problem. I have seen it...my expereience with my 52hm95 is that if the video source ie..cablebox, dvr, vcr, dvd, etc... is shutoff BEFORE you power up the TV you may experience the green blinking light and power ups and downs until picture comes on. If I make sure the source is on FIRST than power up TV it DOES NOT happen to me. It seem to be LESS of an issue with the new lamp.

I am sorry you are having such issues with your TV...aside from my lamp going so quickly I think it is a great set!

Mitch

I get the same effect on my new Toshiba 52HM95 using an external HD cable box. I noticed it a little the first night I had it. However it was really bad last night watching the opening act of the Grammys which had a lot of strobes going off. The entire screen became pixelated and almost unwatachable. Once the strobes stopped the picture was great again. Is this a DLP problem, where the processor cannot keep up with the strobes? Or is it just a Toshiba problem? Or is it a signal problem? Thanks.

I saw that same pixilation on the Grammy's last night on my 62HM195. I had figured it was just the signal, because I rarely ever see something like that happen.

I saw that same pixilation on the Grammy's last night on my 62HM195. I had figured it was just the signal, because I rarely ever see something like that happen.
usually this is made worse by the fact that Digital stations share bandwidth with the other subchannels... ie 11-2,11-3, etc... since all of any given subchannel is actually transmitted to the same channel... lack of bandwidth causes these issues as there isn't the same framerate... it sucks, but what are ya gonna do? :(

and thats my problem right there..... so no 5.1 from HDMI huh?
But you should still get sound though, right? (and my TV speakers are turned off)Yes, if it configured correctly you should get audio. I do from my Sony HDMI DVD Player but since it is only PCM I just use the coax output from the player and run it to my receiver. What is the source device? Perhaps there is some configuration you need on it to output the audio through the HDMI input.

Well Toshiba repaced the bulb last week but one thing that i have noticed with the new bulb is that the TV won't power up right away. I can hear audio, red light, and then the green light will start blinking with red solid, it will shut off and then turn back on and then picture. It does it every time now. I looked in the manual and it states (issue with lamp unit, tv will try to restart 8 times). I contacted toshiba technical support, and since I have a new light, I should of known that they would send me back to a local service company here to have them come in and fix it.

I am still waiting on the video processing board, just will add this to the list of items to be fixed. I call toshiba every few days asking for a new TV, they need to replace my piece of S***.

Anybody out there thinking of buying a 52HM95, please for the love of God, buy something else.

It could be that its detecting a problem with your video processing and causing it to perform a bypass or even record the problem on your menu. I believe the set goes through a self test as it boots up. It may stop doing that once you have your video processing board replaced.

Kdogg, Any ideas about why I can't enter service mode on a 46hm95? I followed the instructions as you listed them, but when I press the "menu" button on the tv panel the "S" doesn't appear.

I just got my new bulb installed on Monday. Lets hope this one last longer than 1100 hours.

Here's something I read elsewhere: Someone on another messageboard has posted that when he called Toshiba CS, he was informed by them to leave the bulb setting in HIGH POWER mode, as Toshiba engineers think that the low power mode might not be getting enough power to the bulb, causing the early failures. Has anyone else heard this from an official source?

I just got my new bulb installed on Monday. Lets hope this one last longer than 1100 hours.

Here's something I read elsewhere: Someone on another messageboard has posted that when he called Toshiba CS, he was informed by them to leave the bulb setting in HIGH POWER mode, as Toshiba engineers think that the low power mode might not be getting enough power to the bulb, causing the early failures. Has anyone else heard this from an official source?

Just got off the phone w/ Tosh CS. They said ALL bulbs are off of back order and they also said that the bulb being sent out is a NEW design. Low or high power was not determined to affect the bulbs for better or worse. It seems they were just defective...

I need some feedback here. Im thinking about buying a 52hm95, I can get it for 1599.The sale ends on saturday so i just wanted some opinons and advise from anybody that owns on of these sets??? Thanks

I get the same effect on my new Toshiba 52HM95 using an external HD cable box. I noticed it a little the first night I had it. However it was really bad last night watching the opening act of the Grammys which had a lot of strobes going off. The entire screen became pixelated and almost unwatachable. Once the strobes stopped the picture was great again. Is this a DLP problem, where the processor cannot keep up with the strobes? Or is it just a Toshiba problem? Or is it a signal problem? Thanks.

Pixelation during strobing and/or other ultra-fast motion shots is an anomaly of the compression ratio used in HD transmission. The more the transmitted signal is compressed, the worse it gets. And yes, as another member mentioned here, if a station is multicasting its digital signal, then the less robust the picture can appear. I noticed a minimal amount of HD-related compression during the Grammys telecast here in Los Angeles on KCBS-DT. However, the show as a whole was plagued by multiple technical glitches throughout, mostly production related. By the way, KCBS-DT does not multicast and usually transmits a fabulously robust signal (we needn't look any farther than all "CSI" series and Sunday NFL for proof). In contrast, KCET-DT (our local PBS station) can and often does look pathetic, plagued by lots of MPEG compression noise and pixelation on even stationary and slow-moving programming. So, as a fellow Toshiba 52HM95 owner, rest assured that there is nothing wrong with either your set or DLP technology as a whole when you see such anomalies.

Ok, I should be getting the latest firmware update here in a few days, Does anyone know of anyplace hosting wise to share with the rest of ya.

Ok, I should be getting the latest firmware update here in a few days, Does anyone know of anyplace hosting wise to share with the rest of ya.

I've been out of the loop for a while just occasionally glancing in. This latest firmware you speak of... which models does it apply to and which model do you own? Also which version is the firmware?
Sharing the firmware.... You could always open up a free yahoo email account and email to yourself. Give out all the credentials to everyone here.

User=AVSForum
password=firmware

Just a thought.

I've been out of the loop for a while just occasionally glancing in. This latest firmware you speak of... which models does it apply to and which model do you own? Also which version is the firmware?
Sharing the firmware.... You could always open up a free yahoo email account and email to yourself. Give out all the credentials to everyone here.

User=AVSForum
password=firmware

Just a thought.

Regarding firmware updates - Toshiba CS has told me that unless you are having TVGOS issues there really is no reason to update it at this point. There is nothing else addressed in the update.

Just got off the phone w/ Tosh CS. They said ALL bulbs are off of back order and they also said that the bulb being sent out is a NEW design. Low or high power was not determined to affect the bulbs for better or worse. It seems they were just defective...

That's interesting. I called Toshiba Customer Service two days ago and they said the bulbs for the 195s are all still backordered but expected to arrive in 10 - 15 days. Very frustrating. :mad:

They did say however, that the bulbs coming in are a new part number. Whether or not they're better, redesigned, or what, remains to be seen.

That's interesting. I called Toshiba Customer Service two days ago and they said the bulbs for the 195s are all still backordered but expected to arrive in 10 - 15 days. Very frustrating. :mad:

They did say however, that the bulbs coming in are a new part number. Whether or not they're better, redesigned, or what, remains to be seen.

My bulb backordered since 1-23 was not due until 2-20, but mysteriously jumped onto a UPS truck on Wed. Today is supposed to be delivery day. So go figure.
56HM195 uses old part number 23311153.

Kdogg, Any ideas about why I can't enter service mode on a 46hm95? I followed the instructions as you listed them, but when I press the "menu" button on the tv panel the "S" doesn't appear.My understanding is with the 95's you need to press the menu button on the REMOTE at that step.

Before my first lamp blew, about 7 weeks ago now, My set had been getting harder and harder to start. When you turned it on you would hear a loud electrical bussing noise and the set would go into the bad lamp reset cycle. it could take up to a half hour to get the set turned on. Since I recieved the new bulb, about 5 weeks ago the same problem has occured only now I can't get the set to start at all. It makes sense to me that this could be a bad Lamp ballast. Has anyone had this happen and if so was the replacement fairly simple.
62HM94 Comcast Cable
Thanks

I have seen a rumor floating around some customer reviews of the HM95 and was wondering if any of you have seen the same rumor (cut and pasted below):

"I have talked with Toshiba Direct about the numerous reports about lamps blowing after only 3 or 4 months and they admit they had been given defective lamps from A company that was manufacturing them for Toshiba DLP TVS. Toshbia told me that these "bad Lamps" were in DLP models manufactured in August and early Sept.05 Toshiba also said they were getting lamps from a new company and the problem had been fixed."


Anyone else hear this? Can anyone who has a lamp that has blown out directly contradict this (by having a tv not manufactured during this time frame)? I was just curious because I seriously considered getting the Toshiba until stumbling on these message boards. Another thing that blows my mind is that this month's Consumer Reports says "the Toshiba seems to break down less than most" I got a good laugh out of that.

I have seen a rumor floating around some customer reviews of the HM95 and was wondering if any of you have seen the same rumor (cut and pasted below):

"I have talked with Toshiba Direct about the numerous reports about lamps blowing after only 3 or 4 months and they admit they had been given defective lamps from A company that was manufacturing them for Toshiba DLP TVS. Toshbia told me that these "bad Lamps" were in DLP models manufactured in August and early Sept.05 Toshiba also said they were getting lamps from a new company and the problem had been fixed."


Anyone else hear this? Can anyone who has a lamp that has blown out directly contradict this (by having a tv not manufactured during this time frame)? I was just curious because I seriously considered getting the Toshiba until stumbling on these message boards. Another thing that blows my mind is that this month's Consumer Reports says "the Toshiba seems to break down less than most" I got a good laugh out of that.

My set was built in August 05 (62HMX85) bulb lasted 1070 hours - 5 day wait for replacement. The new bulb was installed in the old housing.

My set was built in August 05 (62HMX85) bulb lasted 1070 hours - 5 day wait for replacement. The new bulb was installed in the old housing.

Johnystringray,
Who installed the bulb in the old housing, a tech or you?

Sorry, I have HM95 series.

I called TCS and,just as reported earlier,they have in fact an "all new and improved" bulb for the 195 series displays.I gave the rep. my phone # and she looked up my file(new LE first week).I told her I had no problems with the bulb right now,just concerned.She said the supplier of old bulbs was in Japan was the reason for backorder problems. Phone rang and I didn't get a chance to ask where the new ones come from.Added for this thread:I would suggest any 95 series owners should check and see if their sets would also get the new bulb when time comes.I would think so.

toadman50...Here's my take on that problem. I have seen it...my expereience with my 52hm95 is that if the video source ie..cablebox, dvr, vcr, dvd, etc... is shutoff BEFORE you power up the TV you may experience the green blinking light and power ups and downs until picture comes on. If I make sure the source is on FIRST than power up TV it DOES NOT happen to me. It seem to be LESS of an issue with the new lamp.

I am sorry you are having such issues with your TV...aside from my lamp going so quickly I think it is a great set!

Mitch

I've got a 52HM84

First bulb lasted 9 months (estimated at 1000 hours)

Purchased a bulb in addition to a replacement from the dealer

This past week TV has started to cycle on startup

Worked Okay the following morning (yesterday) started up immediately, worked okay last night and again this a.m. Tonight no luck. I've switched the bulb and still the same issue.

Any suggestions other than get a good book until morning before I call a tech.

I've got a 52HM84

First bulb lasted 9 months (estimated at 1000 hours)

Purchased a bulb in addition to a replacement from the dealer

This past week TV has started to cycle on startup

Worked Okay the following morning (yesterday) started up immediately, worked okay last night and again this a.m. Tonight no luck. I've switched the bulb and still the same issue.

Any suggestions other than get a good book until morning before I call a tech.

Hi guys,

Thanks for all of your help and feedback. I got a call from toshiba yesterday, and about fell off of my chair, they can't find the video processing board, its not something that they normally stock, so they are working to replace the TV (OMG!). I will let you guys know what happens.

By the way on the start/restart issue, my cable box is a 6412 Ver 3 motorola from Armstrong Cable (cox uses the same one). That box has its own issues and I never shut it off. I used to have the cycle issue before with the old bulb but not as pronounced as now. Even if I shut off the TV, let the quick start expire (about 4 minutes) and turn it back on, it happens again.

i accessed my menu and changed my bright channel and my color channel setting by acident i do not remember what the original seetings where , they are diffrent for the hdmi and componet outputs ,does anyone no what they are ,plwease i need help :)

i accessed my menu and changed my bright channel and my color channel setting by accident i do not remember what the original seetings where , they are diffrent for the hdmi and componet outputs ,does anyone no what they are ,please i need help or does any one have a list of every setting is please help me out ,thanks

i accessed my menu and changed my bright channel and my color channel setting by accident i do not remember what the original seetings where , they are diffrent for the hdmi and componet outputs ,does anyone no what they are ,please i need help or does any one have a list of every setting is please help me out ,thanksI would think you can just do a factory reset and settle your issue.

My set was built in August 05 (62HMX85) bulb lasted 1070 hours - 5 day wait for replacement. The new bulb was installed in the old housing.
The techician - Anyone have info on HI LOW setting? What about the instant on feature. If low power setting has a negative effect on the bulb life I would think the instant on feature would affect in the same way?

The techician - Anyone have info on HI LOW setting? What about the instant on feature. If low power setting has a negative effect on the bulb life I would think the instant on feature would affect in the same way?

I specifically asked the Toshiba CS rep if the low power setting had an adverse effect on the bulb, he said that it did not. I think the instant on or quick start feature will only do good. It leaves the fan on for approx 5 mins after you turn off your set and also keeps a small amt of power to the lamp, kind of a slow turn off, cooling down the bulb and also enabling you to turn on the TV again just after turning it off and getting an instant pic.

Being that my set was made in Sep of 05, I am thinking I have a bulb from the defective batch...perhaps I should leave it blazing in high power to make sure it blows during my 1st year?? :confused:

Have an unusual(I think) finding. I had to replace the bulb last week. TheI had gotten the set in November 2004. In Jan 2005 toshiba replaced the set. They did not exchange the bulb or reset anything. (the replacement did not of course fix the TV guide problemw) I just replaced my bulb which blew a filiment. The set shows 4419 hours but the bulb shows 4278 hours. That's 141 hours different. How can this be??? Maybe they sent me a refurb set with 141 hours on it and put a new bulb in and reset the timer??? I always used it on low bulb power with the rapid start feature on. . Maybe the set in "irapid start" mode times the set but not the bulb??

The techician - Anyone have info on HI LOW setting? What about the instant on feature. If low power setting has a negative effect on the bulb life I would think the instant on feature would affect in the same way?A technician installed a new bulb in your old housing?Who was your tech.with?Name of company,please.

The bulb is NOT warranteed for a year !!!!

Iperhaps I should leave it blazing in high power to make sure it blows during my 1st year?? :confused:

The bulb is NOT warranteed for a year !!!!

The original bulb is warranteed for one year.

The bulb is NOT warranteed for a year !!!!
Really? So,what is the warranty on the first bulb?

Sorry you are right. Origonal bulb is one year. Subsequent replacements are for 6 months. My front projector is 90 day bulb warrantee. I bought an aftermarket 5 year warrantee and that company did cover 5 years on bulbs but not installation of bulbs but that is so simple my wife could handle it.

I just bought A 52HM95 A week ago Sunday. I hooked an air antenna so I could get the local HD channels. Problem is, I get sound and no picture on the HD stations. Does anyone else have this problem, how can I get A HD picture. The regular channels are fine.

I just bought A 52HM95 A week ago Sunday. I hooked an air antenna so I could get the local HD channels. Problem is, I get sound and no picture on the HD stations. Does anyone else have this problem, how can I get A HD picture. The regular channels are fine.Check with Toshiba on your firmware version. There were some updates related to digital channels.

I just bought A 52HM95 A week ago Sunday. I hooked an air antenna so I could get the local HD channels. Problem is, I get sound and no picture on the HD stations. Does anyone else have this problem, how can I get A HD picture. The regular channels are fine.

Try a power cycle (pull the plug - reboot) of the TV. On my CableCard, I had initial problems with 2 channels coming in, and the reboot fixed it.

Thanks, I'll try it when I go home for lunch.

I just bought A 52HM95 A week ago Sunday. I hooked an air antenna so I could get the local HD channels. Problem is, I get sound and no picture on the HD stations. Does anyone else have this problem, how can I get A HD picture. The regular channels are fine.

Just had this same problem. Channels were working good until last night. I rebooted (unplugged) and they came on.

Funny the 95 series doesnt have the reset button like the 94 models.

If it happens again I'll contact Tosh to see if there is firmware update.

Well, I contacted toshiba CR, after a half hour on hold he went through what it said on his srreen and told me "it should be working". I then did what Magredc5 suggested and now I have HD channels, thanks for the help.

Check with Toshiba on your firmware version. There were some updates related to digital channels.


Can you download firmware updates?

Can you download firmware updates?Toshiba doesn't provide them for download but if you can get them from another user who has the current version you can copy it to SD or CF and update it yourself. I only have the 94's so I can't help you.

Just had this same problem. Channels were working good until last night. I rebooted (unplugged) and they came on.

Funny the 95 series doesnt have the reset button like the 94 models.

If it happens again I'll contact Tosh to see if there is firmware update.


I am having the same issue. 46HM95. I had to remove plug from wall to get picture back for off air HDTV channels. Service was sent out by Toshiba to do a software upgrade with the following results.
When I came home and turned TV on it seems to go through a bubl reset procedure, comes on with no picture red led on green flashing, then turns off and back on by it self. after approx 2-3 minutes set and picture come on and works fine.
I called service and they are waiting for direction from Toshiba ;-(

I am having the same issue. 46HM95. I had to remove plug from wall to get picture back for off air HDTV channels. Service was sent out by Toshiba to do a software upgrade with the following results.
When I came home and turned TV on it seems to go through a bubl reset procedure, comes on with no picture red led on green flashing, then turns off and back on by it self. after approx 2-3 minutes set and picture come on and works fine.
I called service and they are waiting for direction from Toshiba ;-(

That cant be easy on the lamp. Let me know what happens. Since my Sat DVR has its own built in HD receiver I can live without the TV's..I'd rather not since its a slightly better picture. But I've come to feel its not worth the aggravation.

Let us know what TOSH does. If you dont here from your service guy you should call TOSH.

I specifically asked the Toshiba CS rep if the low power setting had an adverse effect on the bulb, he said that it did not. I think the instant on or quick start feature will only do good. It leaves the fan on for approx 5 mins after you turn off your set and also keeps a small amt of power to the lamp, kind of a slow turn off, cooling down the bulb and also enabling you to turn on the TV again just after turning it off and getting an instant pic.

Being that my set was made in Sep of 05, I am thinking I have a bulb from the defective batch...perhaps I should leave it blazing in high power to make sure it blows during my 1st year?? :confused:

I like your logic. Set the bulb to the high bright setting to get the best picture. If it doesn't affect bulb life so be it, but if it does you increase your chances of getting the bulb replaced under warranty. I am on board with that. Still curious to know if anyone can confirm if the bulb setting affects its life.

I like your logic. Set the bulb to the high bright setting to get the best picture. If it doesn't affect bulb life so be it, but if it does you increase your chances of getting the bulb replaced under warranty. I am on board with that. Still curious to know if anyone can confirm if the bulb setting affects its life.

From what I can tell its been a mixed bag. Some have been on low, some have not. I will tell you that the ones who have had it on low have made sure to mention that and it seems there are as many if not more who have had bulb failures at the low setting as opposed to the high.

All that to say...who knows :confused:

Can someone tell me the difference between the HM series and the MX series models? Thanks. Jay

The MX series offer the ability to connect to a PC and your network. Other than that they are the same. I considered the MX but wasn't willing to pay the hundreds extra just for a PC connection.

Can someone tell me the difference between the HM series and the MX series models? Thanks. JayAre you asking about the 1080p models (i.e. 62HM195 vs 62MX195)? If so, I believe in addition to the THINC and PC input the MX has a black bezel as opposed to grey on the HM.

Hi guys, I'm thinking of buying a 44" Toshiba DLP. My question is what is the difference between the 46HM95, 46HM84, and 46HM94 model numbers? The Toshiba website doesn't adequately explain the differences. Which model is relatively best for watching DVDs and playing PS2/Xbox/Xbox 360? Figured this would be the best place to ask rather than in general rear projection tv forum. Thanks.

the 84 has no OTA tuner, the 94 does...

if you want to watch OTA HD, then get the 94... if all you care about are VG consoles either will do fine...

Question for any Toshiba 52" HM95 Owners. Have you calibrated your TV with Avia and if so, what settings did it give you?

I have seen Avia settings for the 62 inch model, but none for my 52" model

Thanks!

Hi guys, I'm thinking of buying a 44" Toshiba DLP. My question is what is the difference between the 46HM95, 46HM84, and 46HM94 model numbers? The Toshiba website doesn't adequately explain the differences. Which model is relatively best for watching DVDs and playing PS2/Xbox/Xbox 360? Figured this would be the best place to ask rather than in general rear projection tv forum. Thanks.

The 44" Toshiba is a rebadged LG/Zenith set. Of the 46" models listed, 84 means 2004 model with no ATSC tuner and HD2+ chip, 94 means 2004 model with ATSC tuner and HD2+ chip, 95 means 2005 model with ATSC tuner and newer wobulated chip.

The 94 may be the best value if you can find it appropriately discounted.

The 44" Toshiba is a rebadged LG/Zenith set. Of the 46" models listed, 84 means 2004 model with no ATSC tuner and HD2+ chip, 94 means 2004 model with ATSC tuner and HD2+ chip, 95 means 2005 model with ATSC tuner and newer wobulated chip.

The 94 may be the best value if you can find it appropriately discounted.

Isnt the 195 series the new wobulated chip? The 95 is 720p while the 195 is 1080p.

Isnt the 195 series the new wobulated chip? The 95 is 720p while the 195 is 1080p.Both use wobulated chips. The 95 uses the HD4 and the 195's use the xHD4. See below:

Know your DLP chipsets. There are noticeable picture quality differences between each chipset. There are also noticeable cost differences. As time went on, Texas Instruments has improved the quality of each chipset. Below is a list of DLP chipsets with HD2 being the oldest and xHD4 being the newest.

HD2 – 1280 x 720 mirrors, no wobulation to produce a resolution of 720p with a 1500:1 contrast ratio.
HD3 – 640 x 720 mirrors, wobulation to produce a resolution of 720p with a 2000:1 contrast ratio.
HD2+ - 1280 x 720 mirrors, no wobulation to produce a resolution of 720p with a 2500:1 contrast ratio.
HD4 - 640 x 720 mirrors, wobulation to produce a resolution of 720p with a 2500:1 contrast ratio.
xHD4 - 960 x 1080 mirrors, wobulation to produce a resolution of 1080p with a 10,000:1 contrast ratio

Does anyone have experience with the 72HM195 as an PC monitor? I'm assuming it can do 1080p over HDMI (accepting a 1080i signal from the PC), but what does it mean to say that it doesn't have a PC connection? Does this mean no VGA input? Or no network connection? Why would anyone connect a TV to a network anyway? :confused:

Thanks...

Does anyone have experience with the 72HM195 as an PC monitor? I'm assuming it can do 1080p over HDMI (accepting a 1080i signal from the PC), but what does it mean to say that it doesn't have a PC connection? Does this mean no VGA input? Or no network connection? Why would anyone connect a TV to a network anyway? :confused:

Thanks...The HDMI input only accepts 1080i and deinterlaces it to it's native 1080p resolution. It does not have a PC input or THINC connection (only in the MX series) so they only way to connect a PC would be with a VGA to component converter from the video card or DVI>HDMI if the card has a DVI output. From what I understand the network connection (THINC) on the MX series is to be able to view video or audio files from a PC and potentially for the ability to remotely program the Toshiba DVR.

Hi guys, I'm thinking of buying a 44" Toshiba DLP. My question is what is the difference between the 46HM95, 46HM84, and 46HM94 model numbers? The Toshiba website doesn't adequately explain the differences. Which model is relatively best for watching DVDs and playing PS2/Xbox/Xbox 360? Figured this would be the best place to ask rather than in general rear projection tv forum. Thanks.

Hello TriplePhatGoose,

What I would recommend is reading back about 30 pages going forward. It should answer all of your questions. One tip, if you buy the Toshiba, the picture is beautiful, you won't be dissapointed with that. Second tip, buy a bulb warranty.

I've been reading a bit more and it seems that the bulb problems everyone's been reporting mostly affects the HM95 series sets manufactured around summer 2005. It looks like the HM94 series is for the most part OK.

I checked prices through pricegrabber and a 46" Tosh HM95 is about $1,679 shipped while the HM94 is about $1,779 shipped. This is from reputable dealers, and this isn't including EWs for the bulb. Dunno which one to go for - figure I can use the $100 savings with the HM95 to spend on an EW for bulbs which I would get regardless of which set I go for.

I checked prices through pricegrabber and a 46" Tosh HM95 is about $1,679 shipped while the HM94 is about $1,779 shipped. This is from reputable dealers, and this isn't including EWs for the bulb. Dunno which one to go for - figure I can use the $100 savings with the HM95 to spend on an EW for bulbs which I would get regardless of which set I go for.One other note is the 150 watt lamp used in the 2005 models runs about $350 as opposed to $200 for the 2004's.

One other note is the 150 watt lamp used in the 2005 models runs about $350 as opposed to $200 for the 2004's.

Tritronics is currently listing them at $251, which is the best price I've found http://www.tritronicsinc.com/cgi-bin/onramp.exe?pgm=itemdet_cs.bbx&id=23311153X&custnum=RETAIL&password=1139941124. I paid $400 to have one shipped to my house as a spare about a month ago :(

Tritronics is currently listing them at $251, which is the best price I've found http://www.tritronicsinc.com/cgi-bin/onramp.exe?pgm=itemdet_cs.bbx&id=23311153X&custnum=RETAIL&password=1139941124. I paid $400 to have one shipped to my house as a spare about a month ago :(Maybe they're finally coming down in price or perhaps they did redesign the assembly and they want to get rid of the old ones. :D

Maybe they're finally coming down in price or perhaps they did redesign the assembly and they want to get rid of the old ones. :D

I had an iteresting conversation with a Toshiba representative yesterday. First I want to say, their customer service and follow up continues to be EXCELLENT! Ok, the conversation - I have spoken to this guy a number of times (regarding HDMI compatibility issues with my cable box) so I started to ask him detailed questions about the bulb situation. He told me that they are NOT redesigned, that they are the same bulbs as have been in the sets all along. He also said that its the same bulb manufacturer for all of the TV companies... hence the shortage. He said they are expecting 12,000 bulbs very soon which should take care of the backorder situation which he ackowledged was a problem. He also said the percentage that fail is not high.

This is contrary to what another rep told me about the bulbs being redesigned...Im confused... :confused:

Tritronics is currently listing them at $251, which is the best price I've found http://www.tritronicsinc.com/cgi-bin/onramp.exe?pgm=itemdet_cs.bbx&id=23311153X&custnum=RETAIL&password=1139941124. I paid $400 to have one shipped to my house as a spare about a month ago :(Great post.Thanks from a potential user.Good luck

I bought a 46HM95 in Nov 05, today my bulb exploded, called them up and he said a shipment is on its way max ~15 days, then they will 2day fexex me one. Also after about 1 month of use, I saw a decline in my picture, looks like dancing dots all across screen, purple and greenish. After finally getting a service company to agree to come (I live outside of any major city) / get permission for the extra mileage, they talked to engineering and I guess its my signal processing board. Its on all inputs, They said the test was to turn off the tv, but still have the setting where bulb stays on, if no dots its that board, if the dots are still there, its the image generator. Still waiting part on backorder of course.
So far I am not impressed - Toshiba.

Just out of curiosity, I've received the replacement lamp and somehow managed to completely forget that I had to return the defective lamp back to Toshiba. Now I'm not sure as to how many this has happened but it's been a good 3 months by now. Am I required to pay for shipping at this point or can I still ship the defective lamp without any problems. I just need to find the booklets now. :mad:

Just out of curiosity, I've received the replacement lamp and somehow managed to completely forget that I had to return the defective lamp back to Toshiba. Now I'm not sure as to how many this has happened but it's been a good 3 months by now. Am I required to pay for shipping at this point or can I still ship the defective lamp without any problems. I just need to find the booklets now. :mad: If you can find the information it includes a pre-paid sticker for sending it to Toshiba via Fed-Ex and all you need to do is seal the box, add the sticker and call Fed-Ex for a pickup.