View Full Version : The Toshiba DLP (HM/HMX) Owners Thread
indil377 05-17-06, 07:22 AM Sounds like a pincushion problem. If the light engine isn't positioned correctly it would definitely cause horizontal or vertical pincushion. Tell the tech to take his chewing gum out this time. :)
Whoops, what I meant to say was keystone, not pincushion. My bad. :D
I called Toshiba customer service about the noisy fan issue, and they recommended having the service tech check it yet again. They said to call them back if the problem still isn't resolved to my satisfaction. They're basically still not admitting to putting in lousy fans in these DLPs. The tech also "looked" at the fan today, and agrees it's just as noisy as the first one he replaced. So we'll see how that goes.
I had a post in this thread a while back regarding some issues I had with my 56HM195. I was unlucky enough to get two sets that had some problems with the screen so I returned them. What I did notice though was that each set had fans with varying noise levels. The fan in the first set had a buzzing that was really annoying at low volume levels. The fan on the replacement set was barely audible. It really killed me to return this set. I was hoping they would just fix the screen. Luckily, the final replacement set has a fan that is somewhere in between.
There's no doubt that there something going on with the fans. Not sure why there would so much variance from set to set.
ohernan 05-17-06, 09:12 AM Whoops, what I meant to say was keystone, not pincushion. My bad. :D
YES, keystone, that's exactly my problem. The screen is out of alignment similar to when a computer front projector isn't aimed straight at the screen during a presentation, resulting in an image that isn't a perfect square, but a trapezoid.
Nicholas Bedworth 05-17-06, 08:37 PM The Toshiba 62 HM 15A seems to be the least expensive 62" in their line up (for some reason, their next-to-impossible-to-use Website is only putting up pictures, no text). What are the differences between the HM 15A and their other 720p sets?
MaxHuey 05-18-06, 05:40 AM Anyone seen the 72MX196? I saw it on Toshiba web site a few weeks ago, was quoted a better price than 195 but can't seems to find it aymore.
Anyone ever seen this before? this happens on all the inputs, Satellite, Cable, DVD... doesn't matter. If you pull all the cables out it's just a red screen. Thanks
Traveler62 05-18-06, 12:48 PM Anyone ever seen this before? this happens on all the inputs, Satellite, Cable, DVD... doesn't matter. If you pull all the cables out it's just a red screen. Thanks
I was going to mention if anyone has had the same thing with a green screen. My 62HM195 has been coming up occasionally with the same thing with all green on power up. Searching back I found posts that mentioned the source, but in this case I don't think so. I use OTA antenna 1 and S-video from SAT. It seems to not matter what input. I have not waited too long to see if it goes away. I do the standard turn it off, let it cool for a bit, then unplug. This fixes it with the reboot. I have had this twice now in the past week. I wonder if it means a LE problem is coming. I have informed Toshiba CS.
I was going to mention if anyone has had the same thing with a green screen. My 62HM195 has been coming up occasionally with the same thing with all green on power up. Searching back I found posts that mentioned the source, but in this case I don't think so. I use OTA antenna 1 and S-video from SAT. It seems to not matter what input. I have not waited too long to see if it goes away. I do the standard turn it off, let it cool for a bit, then unplug. This fixes it with the reboot. I have had this twice now in the past week. I wonder if it means a LE problem is coming. I have informed Toshiba CS.
You mean like this one? I got that too, went away, now its red.. pls help
Nicholas Bedworth 05-19-06, 05:52 PM So where are people getting this Costco 6 month return policy? For televisions, it's only 30 days. The 6 months applies to desktop and notebook computers. For anything else, over 30 days requires manager approval.
toenail 05-19-06, 06:23 PM I finally got around to having my 52hm94 professionally calibrated. Has anyone else had their set done? Curious to compare notes. Not much question that there were a few things out of the box that were out of whack.
Smokey Joe 05-20-06, 03:58 PM Anyone ever seen this before? this happens on all the inputs, Satellite, Cable, DVD... doesn't matter. If you pull all the cables out it's just a red screen. Thanks
I had that exact problem. Every so often the picture would go predominantly green and when i would move or giggle the TV it would go back to normal. 1 time it went red. I had a service call and luckly the tech was able to reproduce the problem right there. It turned out there was an internal bit of wire that had to be trimmed and this cleared up the problem entirely. Did not have to R&R the LE or color wheel.
BOBZILLA1968 05-22-06, 01:14 PM In August of 2005, I purchased a Toshiba DLP TV, A 52HM95. It was working great up until the 2nd week of April. At that point the TV began shutting itself off after only being on for a few minutes. So I called Toshiba on April 13th and they told me of a repair shop in my area that could fix my TV. The repair shop picked up my TV on April 17 and called me a few days later. The service tech said that the "Optical Assembly" was bad, that they ordered the part and it should take between 7 to 10 days to come in. 7-10 days goes by and I call the repair shop and they say "The part still hasn't come in"............ Another week goes by and still “The part still hasn't come in"........... Come to find out the Optical Assembly is part of the dreaded Color Wheel/Light Engine........... So the whole Light Engine has to be replaced and is the part that was and still is on order. I decided to call Toshiba myself, after the 4th week of my TV being in the repair shop, to see if I could find out what was going on. I told them my story and they directed my problem to the Parts Department. At this point, they don't know if the part is on back order or if they can locate the part through another distributer. How does a company not know if their parts are back ordered or not ?? I'm speechless. I told them after 5 weeks I'm getting a little agitated with no answers at all. I also said if they can't locate the part I would like new TV because I'm tired of waiting plus don't want to wait another 5 weeks........... So today, May 22nd, I called Toshiba with the same questions with no answers at all once again. I told them flat out I wanted my TV fixed or an exchange right away. So now I have to fax in my receipt to prove when and where I bought my TV so they can "consider" an exchange, but they still want to waste more of my time trying to find the part. Right now at this point I don't know what to do. I'm sure more than a few people have been treated this way. If anybody has any ideas for me please let me know, I'm at my ropes end.............. Thanks
indil377 05-22-06, 02:08 PM In August of 2005, I purchased a Toshiba DLP TV, A 52HM95. It was working great up until the 2nd week of April. At that point the TV began shutting itself off after only being on for a few minutes. So I called Toshiba on April 13th and they told me of a repair shop in my area that could fix my TV. The repair shop picked up my TV on April 17 and called me a few days later. The service tech said that the "Optical Assembly" was bad, that they ordered the part and it should take between 7 to 10 days to come in. 7-10 days goes by and I call the repair shop and they say "The part still hasn't come in"............ Another week goes by and still “The part still hasn't come in"........... Come to find out the Optical Assembly is part of the dreaded Color Wheel/Light Engine........... So the whole Light Engine has to be replaced and is the part that was and still is on order. I decided to call Toshiba myself, after the 4th week of my TV being in the repair shop, to see if I could find out what was going on. I told them my story and they directed my problem to the Parts Department. At this point, they don't know if the part is on back order or if they can locate the part through another distributer. How does a company not know if their parts are back ordered or not ?? I'm speechless. I told them after 5 weeks I'm getting a little agitated with no answers at all. I also said if they can't locate the part I would like new TV because I'm tired of waiting plus don't want to wait another 5 weeks........... So today, May 22nd, I called Toshiba with the same questions with no answers at all once again. I told them flat out I wanted my TV fixed or an exchange right away. So now I have to fax in my receipt to prove when and where I bought my TV so they can "consider" an exchange, but they still want to waste more of my time trying to find the part. Right now at this point I don't know what to do. I'm sure more than a few people have been treated this way. If anybody has any ideas for me please let me know, I'm at my ropes end.............. Thanks
Man, that really sux. The past everal weeks I have heard horror stories from techs that are Toshiba authorized servicers. I guess they can't do anything till they get permission from Toshiba. Every little thing has to go through Toshiba or those servicers may not get reimbursed for their work. I'd be more upset with Toshiba than anyone. There are a lot of things going on there and Toshiba is keeping quiet about it. Contacts that I have at Toshiba who have normally helped me with needed information are really hush hush about these DLP units. That is very disturbing to me. Something funny is going on. I've been half temtped to sell my 46HM95, take a loss and go back to Sony. My TV is working great apart from a bad lamp but I would hate for the LE to go out after a year. Swapping one of those out is no fun at all. Plus, they are expensive.
To BobZilla,
I just (finally) got the go ahead from Toshiba for an exchange of my 62HM95. Two blown lamps and a bad light engine, which is on back order until the end of time. Don't even waste your time talking with the first person who answers. Immediately ask for a supervisor and tell then how long you have been without your TV. Now I have to wait 10-15 days they say for the exchange "paper-work" to get processed. All in all, I have the set since Sept 1, 2005 and it has been down for 8 weeks, or just over 20%.
Also, Best Buy has stopped carrying Toshiba DLP (according to my internet search today), so I think they told Toshiba to get their stuff together before they re-sell them. (They know they are going to take a bath on the extended warranties). Something definately stinks here.....
Also, Best Buy has stopped carrying Toshiba DLP (according to my internet search today), so I think they told Toshiba to get their stuff together before they re-sell them. (They know they are going to take a bath on the extended warranties). Something definately stinks here.....http://www.bestbuy.com/site/olspage.jsp?type=category&cmp=&id=pcmcat54400050011 (http://www.bestbuy.com/site/olspage.jsp?type=category&cmp=&id=pcmcat54400050011) This is simply NOT TRUE. Check the BB site and scroll to the last (alphabetically) set Toshiba,you will find the new 50" 66 series display on sale for $1999
BOBZILLA1968 05-22-06, 07:29 PM Yea but where are the other 6 or 7 models they USED to carry? I can understand why Best Buy would stop selling them. They probably have more returns and complaints on these Toshiba DLP's than any other brand they sell............. Repeat after me............ Can you say LEMON ??
Yea but where are the other 6 or 7 models they USED to carry? I can understand why Best Buy would stop selling them. They probably have more returns and complaints on these Toshiba DLP's than any other brand they sell............. Repeat after me............ Can you say LEMON ??Can you you say LIAR???
The listed site just shows the first size I checked. Irregardless,your statement is FALSE and I will point that out. If you feel compelled to lie to make a point, Your point is muted by your falsehoods.
Originally Posted by rolfsb
Also, Best Buy has stopped carrying Toshiba DLP (according to my internet search today), so I think they told Toshiba to get their stuff together before they re-sell them. (They know they are going to take a bath on the extended warranties). Something definately stinks here.....
If you've had problems with Tosh,so be it. I wish you the best. My post addressed the untrue statement by another poster. It is one thing to be at odds with the MFg. To make up things to stress a point, should be totally unacceptable. I don/t work for 'em.hell I don't care one way or the other. My previous problems with Tosh are well documrented here. As many Tosh's that have been sold this year,maybe they sold out of these "6 or 7" other units you speak of.The fact remains.they are still listing Tosh sets on the internet,period.
In the BB near me (Marin City, CA), they did not stock Toshibas during the time I was shopping for a big TV (pretty much all of last winter). At least they were never displayed in the prime high-end area, and not even in the "cheap" end, so far as I could ever see. I considered this odd, since the Toshibas at that time were getting reviews and word-of-mouth that placed their PQ at or above everything BB had on display in the fancy showroom.
My guess at the time was that Toshibas were a bad deal for them, since they were cheap to begin with and heavily discounted on top of that on the 'net. But I don't really know why BB didn't care much about Toshibas back then.
But I don't really know why BB didn't care much about Toshibas back then.A true statement
bobbygrin22 05-23-06, 03:33 AM Bobzilla,
I had the same problem with my 52HM95, but I didn't get the run around. But I was a little concerned after two weeks when the light engine for mine hadn't come in. But after Conn's talked to Toshiba it was 3 days for my authorization to go through. Also I've had my TV at my house to watch since the problems started, though the noise is so loud now it's almost unbearable to watch it anymore. So tomorrow I'm going to pick up my new TV:)
BOBZILLA1968 05-23-06, 04:18 AM Bobbygrin22,
Congrats on the luck your having with your set, maybe the next call I get will be saying Toshiba is going to replace my TV........ Hopefully the news will come soon.
Enmoco,
All I was saying is that Best Buy used to carry more than just the 1 model DLP from Toshiba that they carry now. Like I said it's been over 5 weeks and the Toshiba customer service keep giving me the runaround. To say I'm frustrated is an understatement. I hope the 56HM195 that you own will not have any problems that I've had. If it does happen to you, good luck and I don't mean that in a sarcastic way at all.
MaxHuey 05-23-06, 05:46 AM In August of 2005, I purchased a ..................................................... If anybody has any ideas for me please let me know, I'm at my ropes end.............. Thanks
I ended up returning both 72HM195 to Costco after many weeks of problems after problems. First the LE was replaced because of loud color wheel noise, then video gone after 3 days, Costco recommended to get an exchange (not easy to haul such a big TV back and forth). New TV only lasted 2 weeks before yet another problem with Video overdrive. Toshiba Tech didn't even know how to fix so Costco Took it back again! Had to Box it up, then down 3 floors, also had to remove truck's canopy. If I didn't have a truck, would have cost me a couple of hundred$ each time. I was planning to wait for MX196 but after reading yours, I am having second thought now. Maybe I'll just suffer with smaller 60" SXRD (and not as good a picture).
Bobbygrin22,
Congrats on the luck your having with your set, maybe the next call I get will be saying Toshiba is going to replace my TV........ Hopefully the news will come soon.
Enmoco,
All I was saying is that Best Buy used to carry more than just the 1 model DLP from Toshiba that they carry now. Like I said it's been over 5 weeks and the Toshiba customer service keep giving me the runaround. To say I'm frustrated is an understatement. I hope the 56HM195 that you own will not have any problems that I've had. If it does happen to you, good luck and I don't mean that in a sarcastic way at all.It has happenened to me. As I've stated many times. I had a LE replaced the first week I had this set. My lamp blew this month. All of this is in this forum. I have had a great many conversations with TCS. I just have never felt I needed to embellish. Good luck...... :)
DanzBorin 05-23-06, 09:20 AM I guess the 05 models just weren't ready for prime time...
I may only have one HDMI port, but luckily I'm not seeing any of the problems associated with the 95/195s...
Seeing how Best Buy used to be the main retail outlet for Toshiba DLP's (at least in Florida), I would say ONLY have 1 set in the entire chain basically means you have some old inventory you are trying to sell, and have stopped purchasing new ones. I could infer a problem from this.
I stick to my theory that they have walked away from Toshiba b/c of quality issues/customer complaints. When the largest electronics retailer in the country isn't selling your products (yeah I know one), that is a problem...
By the way, don't use the word "irregardless", it is bad form. But what do us LIARS know....
DanzBorin 05-23-06, 10:04 AM but the set they have now is a new model... not an old one they are trying to get rid of...
magredc5 05-23-06, 11:50 AM Seeing how Best Buy used to be the main retail outlet for Toshiba DLP's (at least in Florida), I would say ONLY have 1 set in the entire chain basically means you have some old inventory you are trying to sell, and have stopped purchasing new ones. I could infer a problem from this.
I stick to my theory that they have walked away from Toshiba b/c of quality issues/customer complaints. When the largest electronics retailer in the country isn't selling your products (yeah I know one), that is a problem...
By the way, don't use the word "irregardless", it is bad form. But what do us LIARS know....
Really? Best Buy was slow in getting the 195 line when they came out last summer (here in the NE) and only started displaying one of the models in November, long after the models were available. And with respect to the products they sell, they seem to always have limited selection of models within certain brands. Best Buy is like the Walmart of electronics - good prices for what they carry.
The reality is that the 195 line has sold very well, and is now being replaced with the 196 line, so to imply that there is a major problem with them based on BB's lack of inventory is not only a stretch, but is misleading.
Seeing how Best Buy used to be the main retail outlet for Toshiba DLP's (at least in Florida), I would say ONLY have 1 set in the entire chain basically means you have some old inventory you are trying to sell, and have stopped purchasing new ones. I could infer a problem from this.
I stick to my theory that they have walked away from Toshiba b/c of quality issues/customer complaints. When the largest electronics retailer in the country isn't selling your products (yeah I know one), that is a problem...
By the way, don't use the word "irregardless", it is bad form. But what do us LIARS know....Indeed,what Do you know. The set listed on their site is an '06 new 66 series display. It just came out. ANd BB has never been close to the leading seller of Toshiba,or the leading seller of electronics for that manner. I don't believe you when you say you have been to their site. After all this rhetoric, you STILL have not been there, or, you would just come up with some excuse, and say your sorry, then slip quietly away.As for using the "i" word,I'll except that, as you are the unquestioned expert on bad form.
byrnecm 05-23-06, 12:34 PM So where are people getting this Costco 6 month return policy? For televisions, it's only 30 days. The 6 months applies to desktop and notebook computers. For anything else, over 30 days requires manager approval.
Costco's return policy for TV's is not 30 days for TV's. I returned a broken TV 2 1/2 years after purchase and I didn't even have the receipt anymore. Of course, I had to accept the lowest sale price, but it was still returned without any problems. Also I believe that you get Store Credit not Cash.
Quote From Their Website:
Returns or Exchanges
Costco has a 100% guarantee on all of our merchandise. If you are not completely satisfied with your purchase, we offer two convenient return methods. Costco refunds include shipping and handling fees.
Please note, as of November 4th, 2002 , the return policy for all desktop and notebook computers are six months from the date of purchase. Six months after purchase, all computer services and technical support will be subject to the applicable remaining manufacturer’s warranty.
Best Buy is by far the largest Electronic retailer in the US, $31B in Sales last year, followed by Circuity City, $10.5B in Sales. So let's see, Best Buy=1 DLP and Circuit City=0 DLP. Also none on Costco.co*, Sears.co* or Walmart.co*
For a company that lists about 15 different DLP models on their website, it sure seems strange to have almost ZERO inventory at these very large retailers.
You can make your own conclusions, or keep calling people names, but the company seems to have disappeared (maybe temporarily) from the market. That is all I am saying...and it is just plain strange.
BOBZILLA1968 05-23-06, 07:04 PM Just to let everybody know I have some good news......... Toshiba called me at work today and told me the light engine was going to be on back order for a long time to come. So they decided they are going to give me a new TV since my TV has been out of commision for so long. I asked him about the Best Buy situation and he told me that they are getting ready for the 2006-2007 models to come in. He didn't know if I would be able to get a new 52HM95 to replace my old one, if not, they would replace it with a newer model. The only model I can see them giving me, thats in the same price range, is the 56hm66, wich is out in a few weeks. It doesn't have some of the bells and whistles that the 52HM95 has but its 4 inches bigger and hopefully some of the kinks with last years model have been worked out. The rep told me they will call me in 3-5 days to talk about my options. If anybody has any advice, now is the time, lol......... Thanks
I had that exact problem. Every so often the picture would go predominantly green and when i would move or giggle the TV it would go back to normal. 1 time it went red. I had a service call and luckly the tech was able to reproduce the problem right there. It turned out there was an internal bit of wire that had to be trimmed and this cleared up the problem entirely. Did not have to R&R the LE or color wheel.
I've experienced the same problem with the screen being predominately red, blue, or green. I found that just switching to an SD channel and then coming back to the HD channel cleared it up.
Don1959 05-24-06, 12:42 PM Originally Posted by Smokey Joe
I had that exact problem. Every so often the picture would go predominantly green and when i would move or giggle the TV it would go back to normal. 1 time it went red. I had a service call and luckly the tech was able to reproduce the problem right there. It turned out there was an internal bit of wire that had to be trimmed and this cleared up the problem entirely. Did not have to R&R the LE or color wheel.
You lucked out and had a good tech guy... most would have had no idea what to look for and most would not have even tried to go beyong the R&R of the light engine.....
Jusy my .02
Don
Traveler62 05-24-06, 01:23 PM I had that exact problem. Every so often the picture would go predominantly green and when i would move or giggle the TV it would go back to normal. 1 time it went red. I had a service call and luckly the tech was able to reproduce the problem right there. It turned out there was an internal bit of wire that had to be trimmed and this cleared up the problem entirely. Did not have to R&R the LE or color wheel.
Smokey Joe, Is there any way for you to clarify where this wire was? Do you have a copy of the service report that would help another tech to know what to look for?
Thanks in advance!
BTW- to all wondering about the 196 models, CS today said they should be released around June or July. My new lamp should arrive tomorrow!
Smokey Joe 05-24-06, 05:50 PM Smokey Joe, Is there any way for you to clarify where this wire was? Do you have a copy of the service report that would help another tech to know what to look for?
Thanks in advance!
BTW- to all wondering about the 196 models, CS today said they should be released around June or July. My new lamp should arrive tomorrow!
I wish i could...I have the invoice but the desciption (name) of the wire is unreadable. Evidently it causing a short and that is why moving the TV slightly would cause the symptoms to go away for awhile.
Grogmeister 05-25-06, 12:32 AM Does anyone have the 50HM66 and how do you like it? How does it compare with a Sammy 5086 or a JVC 887 series?
I wish i could...I have the invoice but the desciption (name) of the wire is unreadable. Evidently it causing a short and that is why moving the TV slightly would cause the symptoms to go away for awhile.
I had the light engine replaced about year ago for vertical lines at that time there was a service bulletin regarding trimming the shielding on a cable plug for light engine
indil377 05-25-06, 09:05 AM My lamp went out this AM. Luckily they sent me the spare they promised. I've noticed my unit doing some things similar to what others have described. When I turn the unit on (after it has been off for some time) it hums while turning on, the pic is green and then clears up after a few seconds. This sound familiar to anyone? Did it get worse as time went on?
DanzBorin 05-25-06, 09:26 AM Does anyone have the 50HM66 and how do you like it? How does it compare with a Sammy 5086 or a JVC 887 series?
not a ton of folks will have a good review yet as it's a brand new model...
I can tell you that the toshiba dlps pic quality wise stand up to the best sammy (as long as you compare the same native resolution sets)...
the 2005 Tosh DLPs have had a few problems w/ bulbs... they have supposedly made a better bulb, but that has been yet to be determined if it helps...
all in all, I like the tosh, because the price is better, pic every bit as good, and samsung has had their fair share of problems as well...
hope that helps...
planters73 05-25-06, 12:14 PM Hey all, first time poster here. I purchased my Toshiba 52HM84 on May 29, 2005. Bulb blew about a week ago (under 2000 hours use). I however got a replacement as it is still under warranty. It's now up and running again as of yesterday. I guess I feel somewhat lucky as the bulb blew while still under warranty, however it still feels somewhat bittersweet. I didn't purchase an extended warranty and will be on my own in a matter of days as my one year is about up. After reading the pages upon pages of similar experiences my consumer confidence is as blown as my last bulb as it appears to be a crapshoot for reliability. I can only hope that the rumours of the improved bulb are correct. I really enjoy the T.V. , just I would dread spending a few hundred every year or so to replace the bulb as the case may be. Just thought I'd share my experience.
*crosses fingers, knocks on wood*
--Sclaws 05-25-06, 12:35 PM Hey all, first time poster here. I purchased my Toshiba 52HM84 on May 29, 2005. Bulb blew about a week ago (under 2000 hours use). I however got a replacement as it is still under warranty. It's now up and running again as of yesterday. I guess I feel somewhat lucky as the bulb blew while still under warranty, however it still feels somewhat bittersweet. I didn't purchase an extended warranty and will be on my own in a matter of days as my one year is about up. After reading the pages upon pages of similar experiences my consumer confidence is as blown as my last bulb as it appears to be a crapshoot for reliability. I can only hope that the rumours of the improved bulb are correct. I really enjoy the T.V. , just I would dread spending a few hundred every year or so to replace the bulb as the case may be. Just thought I'd share my experience.
*crosses fingers, knocks on wood*
For what its worth, I've had my 62HM84 since Nov 2004 and its on the original bulb. I don't have an hour count, but the set is on probably 30hrs/wk or more. A spare awaits its time in the closet, but hopefully this one will continue to work for awhile.
After reading a few of these pages I got a little scared. I just purchased a 52HM95 about 2 weeks ago. I called Toshiba to see if they could send me a manual, Sears couldn't find the one for the TV. The rep took my info to send me the manual. I asked him if I should order a spare bulb so when it goes out I can minimize down time. He said that was a good idea as it takes Toshiba about 5 days to get a new bulb to you. Yesterday I'm getting home from work and see a package by my door. At first I was a little suspicious as the box was pretty big. I saw the slip said Toshiba; I was like wow a pretty big box to send just a manual. I open the box and to my surprise it's a new Lamp :confused: . Well I guess I have a spare now :D . Now that’s what I call customer service.
BOBZILLA1968 05-26-06, 04:21 PM Hold the phone everybody, the plan has changed (again)............ I just got off the phone was Toshiba about my 52HM95 that has been sitting in the repair shop going on 6 weeks now. As some of you might remember, the Light Engine died and was back ordered for forever it seemed. On Tuesday, May 23rd, after 5 weeks of being in the shop, the CS rep told me Toshiba was going to give me a new TV because it looked like the Light Engine was going to be on back order for awhile. Now today, May 26th, they tell me that the part came in and it now has to be sent to the repair shop so they can fix it............ Hopefully it won't take too long. I don't know if I have any options anymore except wait. I would rather just have a new TV to be honest............ If anybody has some suggestions or advice, please let me hear it, lol, Thanks in advance...............Maybe I should ask Toshiba for a consolation prize for waiting so long?? Whatcha think ??
Smokey Joe 05-27-06, 10:38 AM I had the light engine replaced about year ago for vertical lines at that time there was a service bulletin regarding trimming the shielding on a cable plug for light engine
That sounds like what this tech did.
bobbygrin22 05-27-06, 07:34 PM Just had my new 52HM95 delivered today after about 4 weeks of it sounding like a chain saw. I thought the color wheel was going to explode before the new one got there. :cool:
BOBZILLA1968 05-28-06, 09:18 AM bobbygrin22,
Congtrats on getting your new 52HM95........... On Tuesday, Toshiba said they were going to give me a new set (52HM95)..........Then on Friday they said the Light Engine finally came in to the warehouse. So now they are saying they would rather fix it instead of giving me a new set. So this means at least another week or 2 without a set, probably more knowing my luck............. Its been 6 weeks and still no TV in my living room. I'm majorly pissed off at this moment................ I hope Toshiba reads this forum
Nascar Dog 05-28-06, 11:18 AM does anyone know when the 12 bit toshiba tv screens are going to be comming out?
They are out now.
http://www.tacp.toshiba.com/tacpass...0hmx96_spec.pdf
http://www.tacp.toshiba.com/tacpass...50hm66_spec.pdf
LR6AGB001 05-29-06, 02:10 AM Hey everyone, question to those familar with any issues going on with a Toshiba HMX DLP. Just recently during playback of a DVD or 360 games, I noticed a flicker which seems to happen when there is motion on the screen. I don't exactly know if it's a degree of paranoia on my behalf but when I tested this on my GC on HDStream1, it was a no-show. This seems to only be happening on HDStream2 & HDMI1. I exchanged my lamp in the past but does this mean that a new one is one is in order?
extacy1375 05-29-06, 08:14 PM My 46hm95 has been having problems. Seems to be something with the color.
Sometimes it flickers red, sometimes its stays green, sometimes it flickers real fast purple. This is thru all inputs. I have shut it off for 5 min, pulled the plug out for 5 min and still the same thing. Sometimes when i switch to a HD channel it goes away, sometimes it dosent.
Anyone else having this problem?
Anyone know if this is a problem that can be fixed without having to go thru CS?
Thank you all
I am not sure this is relevant but my PAL version of the Toshiba DLP had a color problem also. The image went all green and blue with highlighted whites. I called up Toshiba and they knew the answer immediately. They said an EPROM setting in the scaler had been lost and needed to be reset. This could be done via the remote control in the service menu. Trouble is, they would not tell me how to do it and sent over a tech to do it. That did fix the problem.
Additionally apparently each set has a different value for the setting (could be between 54-5A hex). The best way was take the back of the set and see what that actual setting for that set was rather than just run through all the values till the picture looked okay
toenail 05-30-06, 07:11 AM I am not sure this is relevant but my PAL version of the Toshiba DLP had a color problem also. The image went all green and blue with highlighted whites. I called up Toshiba and they knew the answer immediately. They said an EPROM setting in the scaler had been lost and needed to be reset. This could be done via the remote control in the service menu. Trouble is, they would not tell me how to do it and sent over a tech to do it. That did fix the problem.
Additionally apparently each set has a different value for the setting (could be between 54-5A hex). The best way was take the back of the set and see what that actual setting for that set was rather than just run through all the values till the picture looked okay
That sounds more like color wheel delay and/or DMD bias info on the serial number of the light engine. Each set needs to have values adjusted via service menu in order for the picture to come out right. The number can be viewed by removing the lower back panel of the set. It reveals CWDL, CWDH and DMDB info specific to that light engine.
Hunter Green 05-30-06, 09:20 AM Once in a while I get a bright flash from my 62HM15A. I don't see this, or at least notice it, when I'm using most of the inputs (DVD player, TiVo, VCR). At first I only saw it from my D-Link DSM-320 (SD signal on ColorStream input) so assumed it was that device's fault, but now that I have a Dish HD-DVR (on HDMI input) I also see it there, though seemingly less often. Should I be worried?
extacy1375 05-30-06, 09:41 AM I assume if the problem persists, I must call CS. Dam.
Why must i worry everytime i turn on this TV.
AlanBuck 05-30-06, 02:38 PM So where are people getting this Costco 6 month return policy? For televisions, it's only 30 days. The 6 months applies to desktop and notebook computers. For anything else, over 30 days requires manager approval.
The ONLY item with a time limit on returns at Costco is computers. Televisions have NO time limit on returns (although it is rumored that this policy is soon to be changed)
mcoughlin 05-30-06, 02:57 PM It happened again! This weekend I turned the tv on and I got flashing Pinks. The last time (3-weeks or so ago) I got flashing greens. It looks like the old B&W tv's when the tracking was off. Scrolling up the screen. You know. Had to unplug it to fix.
Anybody seen this before? I can't be the only one! Called Toshiba and was referred to a service center. Waiting for a call back!
That sounds more like color wheel delay and/or DMD bias info on the serial number of the light engine. Each set needs to have values adjusted via service menu in order for the picture to come out right. The number can be viewed by removing the lower back panel of the set. It reveals CWDL, CWDH and DMDB info specific to that light engine.
Interesting,. When they reset the light engine, they only changed one value. It corrected the picture on all inputs apart from VGA where there was now a purple cast to the image, not so noticeable on the Windows desktop but really noticeable on photos and video. Also, while I am not sure it was a coincidence or not, image lag became much more noticeable after the change. Especially when viewing a SD interlaced image (TV), if the image moved rapidly or the camera panned, lag was very obvious.
The only solution they could offer was to change the scaler board but I had had enough and Toshiba kindly RA'ed the set (after my having it for 11.5 months!) and I am purchasing a JVC D-ILA instead! I didn't want the same model again and the 1080p models are too expensive
Having a strange issue with my 62HMX84. When I attempt a power-on nothing happens, then the red light on the front panel starts to blink. The TV does not attempt to power up, no fans turn on or anything. Simply unplugging it and plugging it back in after a few minutes seems to fix it and it then turns on and works normally. At first this was happening maybe once a week, but now it is happening almost every day. The power-cycle fix continues to work, but obviously there is something wrong. I'm going to end up calling for service but my local shop is closed for a few days. Can anyone give me any idea what might be causing this? Thanks.
Does anyone have the 50HM66 and how do you like it? How does it compare with a Sammy 5086 or a JVC 887 series?
I've had the 50HM66 for a 3 weeks now. I was a little hesitant at first based on some of the negative reviews of last year's Toshiba models, but I'm glad that I got it. I felt that the PQ with the 50HM66 was better than the Sammy HLS5086. Comparing against the JVC was a little harder. PQ seemed nearly identical (this is at my local HH Gregg). If I had to pick a winner, in this particular case I'd probably say the JVC was slightly better. However, I'm a fan of DLP technology, and I love the cabinet design of the 50HM66, so I went with it. All 3 of the TVs that you mention though will be great with HD. I also find the 50HM66 to be better than some of the others with an SD signal. I did notice that if I bypass my cable box and just go straight to the ant input on the TV, the PQ on SD is much better than through the cable box. I will be getting a CableCARD from Comcast on Saturday. Can't wait! Oh...one other thing you should know is that the 50HM66 does not have the TV Guide program. This didn't bother me. Also, the Sammy HLS5086 that you mentioned does not have a CableCARD slot. Finally, below is a link to a current thread on the 50HM66 and 56HM66. Good luck! :)
http://www.avsforum.com/avs-vb/showthread.php?t=663974
Grogmeister 06-01-06, 01:24 AM Pexley, in the Seattle area we have TV Guide on channel 74 with Comcast. Does that mean that I will not get that anymore if I get the 50HM66?
Pexley, in the Seattle area we have TV Guide on channel 74 with Comcast. Does that mean that I will not get that anymore if I get the 50HM66?
No, I believe the TV would not affect the ability to tune in to a specific TV Guide channel (perhaps someone can correct me if I'm wrong). However, many TVs offer a built in TV Guide program within the TV. The 50HM66 does not have this feature. It doesn't bother me at all. Are you using a cable box? The TV Guide feature is only useful if you want to use the CableCARD tuner or if you are planning to record programs using a DVR. You will lose the guide feature and on demand features from your cable box if you use the CableCARD tuner. However, there are ways around this. I'm planning to split my signal in order to have one input for the CableCARD and one for my existing cable box (this is how I have it set up now, but I don't have my CableCARD yet). In my setup, I don't notice any picture quality differences with splitting the signal. However, I don't have that many splits throughout my house, so I think the signal is fairly strong.
Hope this helps.
mcoughlin 06-01-06, 11:42 AM ok so the technician just left the house and told me that Toshiba wants to replace my signal board to fix my flashing greens and pinks. He said that he feels the light engine would be a better replacement but Toshiba wants to start with the signal board and see if it fixes the issue. anybody have an opinion?
Grogmeister 06-01-06, 12:02 PM Pexley, how does a SD picture look with cable staight to the TV?
Pexley, how does a SD picture look with cable staight to the TV?
I find the SD picture on the 50HM66 quite good. I'm sitting at about 11 feet away from the TV, and it looks really good to me. I was worried about it too before I bought the set since many people complain about the SD picture quality, but I honestly find it to be very good, and not too far off from my old CRT.
Another plus with the 50HM66 is that it has a built in QAM tuner, so you if you just run your coax cable directly into one of the ANT inputs on the TV, you'll be able to pick up any unencrypted HD channels through Comcast. I'm currently getting Fox, ABC, NBC, CBS, WB, and Discovery HD this way (Discovery HD was a surprise as I didn't expect it to be unencrypted. :)).
OK, I have a Toshiba 46HM95 which I love! I've had it about 16 months so it is out of warranty. About 20 minutes ago my lamp popped so I went to Toshiba's site and ordered a new bulb with overnight shipping. Even though it's well before UPS pick up time I was informed that the absolute soonest I would receive it would be Monday and that I may not receive it until Tuesday. 4 DAYS!
Reccomendation: When your DLP reaches a year old, order a new lamp in advance...
:mad:
ragtop262 06-01-06, 11:42 PM OK, I have a Toshiba 46HM95 which I love! I've had it about 16 months so it is out of warranty. About 20 minutes ago my lamp popped so I went to Toshiba's site and ordered a new bulb with overnight shipping. Even though it's well before UPS pick up time I was informed that the absolute soonest I would receive it would be Monday and that I may not receive it until Tuesday. 4 DAYS!
Reccomendation: When your DLP reaches a year old, order a new lamp in advance...
:mad:
Does the Toshiba site even have the lamp for the 95 series sets listed?? (I can only find the lamp for the older 94 series sets)
Smokey Joe 06-02-06, 10:28 AM I find the SD picture on the 50HM66 quite good. I'm sitting at about 11 feet away from the TV, and it looks really good to me. I was worried about it too before I bought the set since many people complain about the SD picture quality, but I honestly find it to be very good, and not too far off from my old CRT.
Another plus with the 50HM66 is that it has a built in QAM tuner, so you if you just run your coax cable directly into one of the ANT inputs on the TV, you'll be able to pick up any unencrypted HD channels through Comcast. I'm currently getting Fox, ABC, NBC, CBS, WB, and Discovery HD this way (Discovery HD was a surprise as I didn't expect it to be unencrypted. :)).
Most the time Discovery HD theater is encrypted so it may sometime go away. Also nice is that if you subscribe to a digital package, you can get a cable card as well to unencrypt the channels in your digital package.
sundowner8 06-02-06, 05:22 PM My bulb went out last week in my 52HM95 and Toshiba sent a new one in about 4 days. However, now my TVGOS is out. When the bulb went out, the set tried to restart several times and when the Toshiba technician was online he asked me to unplug the set to determine if the bulb was faulty. Could the bulb episode be related to the TVGOS? My TVGOS has worked perfectly since the TV was new in January, 2006.
By the way, the new bulb is so bright I'm going to start wearing sun glasses. I think the old one dimmed so slowly, I had forgotten what an incredibly bright picture this set produces. :cool:
BAMA Man 06-02-06, 06:14 PM OK, I have a Toshiba 46HM95 which I love! I've had it about 16 months so it is out of warranty. About 20 minutes ago my lamp popped so I went to Toshiba's site and ordered a new bulb with overnight shipping. Even though it's well before UPS pick up time I was informed that the absolute soonest I would receive it would be Monday and that I may not receive it until Tuesday. 4 DAYS!
Reccomendation: When your DLP reaches a year old, order a new lamp in advance...
:mad:
I dont know if 46HM' s qualify but some of the 95 series got extended warranties on thier lamps. You can find the links/discussion in previous posts.
movies123 06-04-06, 08:05 AM Help!: I'm also having lamp issues. I have a 52HM95 Toshbia DLP Tv that I bought refurbished. That means I don't have the toshiba warrenty to fall back on and my existing warrenty doesn't cover lamps. My first lamp lasted me 3 months and this one looks like it will last about the same. So my question is if anyone knows where I can buy a replacement lamp with a warrenty. I got my new lamp from a parts store recommended by toshiba for about 250.00. But I'd be willing to pay extra to ensure that I don't have to buy 4 lamps per year. Any Ideas??? Plus, does anybody know about this firmwire upgrade I'm hearing about?
bruin95 06-04-06, 06:14 PM So my question is if anyone knows where I can buy a replacement lamp with a warrenty.
All replacement lamps come with some kind of limited warranty. Usually they are 90-180 days. AFAIK, you can only purchase an extended lamp warranty at the time you purchase your TV.
http://www.tacp.toshiba.com/customersupport/updates_notices.asp............."On an initial limited production run of the H94 and HX94 televisions, we have identified a compatibility issue with one cable system, which may not allow you to receive digital channels while using the CableCARD™ slot. This is not a safety issue and it is easily resolved by a Toshiba service technician." It then has a place to check serial numbers.Note, sets are 51" and 57"Example:The affected serial numbers are:
51H94 - 21500021 to 21502920....... This serial number can be located on the rear panel of the television. If your television falls within the range and you are unable to access digital cable channels, please call 1-800-631-3811 for details on how to arrange for an upgrade by an authorized Toshiba service technician.
__________________
Traveler62 06-04-06, 07:50 PM I have a 62HM195 and am going on a long vacation. If I unplug it, will it lose all of my settings and go to default or does it save these in a memory? I realize that the TVGOS will have to be updated, that is no big deal.
sundowner8 06-05-06, 05:34 PM I have a 62HM195 and am going on a long vacation. If I unplug it, will it lose all of my settings and go to default or does it save these in a memory? I realize that the TVGOS will have to be updated, that is no big deal.
I unplugged my 52HM95 for a month in March while I was in Florida and the only thing I noticed when I returned, besides the TVGOS loss, was that my lamp hours reset back to zero. I other settings including the TVGOS station preferences were the same.
Add me to the list. My bulb popped today on my 56HM195 after only 326 hours. I always operated the set in Low Power Mode and Quick Restart.
If you recall, I had a post last week inquiring about the set starting to flicker a little. Well, sure enough the picture grew darker and darker. I went to High Lamp Mode two days ago, but didn't get much after that.
Oh well, back to the 27" Sony until the new bulb comes in. Not that there's a good time to lose HD, but Geez, the night of Yanks vs. Sox? :eek: :eek:
BOBZILLA1968 06-05-06, 07:08 PM Posted on 05-22-06
"In August of 2005, I purchased a Toshiba DLP TV, A 52HM95. It was working great up until the 2nd week of April. At that point the TV began shutting itself off after only being on for a few minutes. So I called Toshiba on April 13th and they told me of a repair shop in my area that could fix my TV. The repair shop picked up my TV on April 17 and called me a few days later. The service tech said that the "Optical Assembly" was bad, that they ordered the part and it should take between 7 to 10 days to come in. 7-10 days goes by and I call the repair shop and they say "The part still hasn't come in"............ Another week goes by and still “The part still hasn't come in"........... Come to find out the Optical Assembly is part of the dreaded Color Wheel/Light Engine........... So the whole Light Engine has to be replaced and is the part that was and still is on order. I decided to call Toshiba myself, after the 4th week of my TV being in the repair shop, to see if I could find out what was going on. I told them my story and they directed my problem to the Parts Department. At this point, they don't know if the part is on back order or if they can locate the part through another distributer. How does a company not know if their parts are back ordered or not ?? I'm speechless. I told them after 5 weeks I'm getting a little agitated with no answers at all. I also said if they can't locate the part I would like new TV because I'm tired of waiting plus don't want to wait another 5 weeks........... So today, May 22nd, I called Toshiba with the same questions with no answers at all once again. I told them flat out I wanted my TV fixed or an exchange right away. So now I have to fax in my receipt to prove when and where I bought my TV so they can "consider" an exchange, but they still want to waste more of my time trying to find the part. Right now at this point I don't know what to do. I'm sure more than a few people have been treated this way. If anybody has any ideas for me please let me know, I'm at my ropes end.............. Thanks"
Well today, 06-05-06, 7 weeks to the day that the repair shop took my TV in for repair, the repair shop brought the TV back, UNFIXED. Toshiba is going to give me a credit at BestBuy to get something else. So now I have to wait another "7 to 10 days" for the exchange paperwork to to go through. So that puts my ongoing saga at 8 plus weeks with no TV......... All I can say is that I'M NEVER BUYING ANOTHER TOSHIBA PRODUCT AGAIN IN MY LIFE. EVERYBODY LEARN FROM MY MISFORTUNE. 8 PLUS WEEKS IS A MAJOR SLAP TO ANY CUSTOMERS FACE.............Thanks to everybody that had ideas to get me through this mess, by the way isn't over yet, lol...........
Well ****!!!!!!!!!!! I was watching the hockey finals tonight & I heard a loud pop while I was at the computer. Guess what? No picture now, so I guess the bulb blowed. Dammit, made me miss the last 3 minutes of the game. :mad: :mad: Anyone have that link handy to Toshiba where they have the list of recalls for bulb replacements. My tv had one of those numbers that were on the list. I've also got the Best Buy extended warranty. Who should I contact first??
Nevermind. I found the link. It's been a rough night. After being shot at by my wife & then her getting hauled off, then my tv goes out with a loud pop. Hell, I thought she was back in the house. :( :(
rmm2112 06-06-06, 02:10 PM I have the 52HM84 model with a samsung upconvert player --- I'm looking into replacing the player and wondered what other Toshiba owners were using, and how they like them -- are you upconverting via HDMI or component? thanks in advance for replies ---
I have the 52HM84 model with a samsung upconvert player --- I'm looking into replacing the player and wondered what other Toshiba owners were using, and how they like them -- are you upconverting via HDMI or component? thanks in advance for replies ---
I've got the 46" version of this TV hooked up to an Oppo, and I love it!!!
Check out this very extensive thread:
http://www.avsforum.com/avs-vb/showthread.php?t=491306
DanzBorin 06-06-06, 05:03 PM Sony HDMI upconvert player... good stuff... :D
Toshiba HDMI upconvert player/ looks awesome
Don1959 06-06-06, 09:29 PM Denon 3910 @ 1080i via HDMI to 56HM195.... looks great!
toenail 06-07-06, 07:47 AM 52HM94 with Sony NS-70H upconvert @ 1080i over HDMI. Night and day difference between that and component from several other players at 480p.
ChrisII 06-07-06, 08:19 AM My grandfather just replaced his 10 year old Hitachi tube TV (25") w/ a brand new 50 inch Toshiba 50HM66.
Though I didn't get to watch HD content or even DVDs', I did have a chance to look at some digital cable through S-Video connection. Once I took it off "torch mode" (Sports settings --> Standard) I viewed various sports programs in 4:3 and then used the Theaterwide settings to "stretch" the image.
I was quite impressed with the quality of the picture, even from 8' away. Naturally the picture did seem a little "soft", but afterall the signal was only 480i, so I guess that's to be expected. W/O calibration, setting the setting to standard gave me a good image, at least to my eyes.
What really impressed me is the theaterwide scaling. I was blown away with the quality even after the adjustments. The TV has a slew of inputs, 2 HDMI (with Dolby Digital out), S-Video, Component, Composite.... basically everything under the sun.
As my grandfathers room is bright (close to window) I left the lamp to "High Power" mode, which is standard. There is a "Energy saving" mode, but it significantly reduced the overall brightness of the picture... it would be perfect for night time viewing though.
The menus are clear and logically laid out, the sound, for such a system is decent, but don't expect it to replace your surround sound system anytime soon. I just hope that the bulb issues mentionned on this forum don't manifest themselves, but it's my underestanding that the new 50HM66 has a new (and hopefully improved) bulb.
Regards,
Chris
My grandfather just replaced his 10 year old Hitachi tube TV (25") w/ a brand new 50 inch Toshiba 50HM66.
Though I didn't get to watch HD content or even DVDs', I did have a chance to look at some digital cable through S-Video connection. Once I took it off "torch mode" (Sports settings --> Standard) I viewed various sports programs in 4:3 and then used the Theaterwide settings to "stretch" the image.
I was quite impressed with the quality of the picture, even from 8' away. Naturally the picture did seem a little "soft", but afterall the signal was only 480i, so I guess that's to be expected. W/O calibration, setting the setting to standard gave me a good image, at least to my eyes.
What really impressed me is the theaterwide scaling. I was blown away with the quality even after the adjustments. The TV has a slew of inputs, 2 HDMI (with Dolby Digital out), S-Video, Component, Composite.... basically everything under the sun.
As my grandfathers room is bright (close to window) I left the lamp to "High Power" mode, which is standard. There is a "Energy saving" mode, but it significantly reduced the overall brightness of the picture... it would be perfect for night time viewing though.
The menus are clear and logically laid out, the sound, for such a system is decent, but don't expect it to replace your surround sound system anytime soon. I just hope that the bulb issues mentionned on this forum don't manifest themselves, but it's my underestanding that the new 50HM66 has a new (and hopefully improved) bulb.
Regards,
Chris
Chris,
That model has a built-in QAM tuner along with a CableCard slot. Your grandfather will get a much better quality image by running the cable feed directly to the TV and allowing it to decode the unscrambled digital cable signals. Also, with the CableCard system he can receive all of the channels available on his cable system, including the encrypted ones, without the need for a cable box. Of course, the CableCard system does not support VOD or Pay Per View, but if your grandfather is not going to need those it won't matter.
---Rudy
wstanko 06-07-06, 01:43 PM My set's serial # is on the list also. I had my bulb blow in 4 months and got a replacement bulb that was not one of the new and improved ones. I also called after the letters began to go out and asked if I too would be getting a letter/bulb.
No, I did not get a letter and as of yet, no bulb.
I do not believe that calling TCS answers many questions, but instead usually creates new ones. When they seach their database it is seldom as effective as we hope. He had trouble locating me although my bulb came straight from their depot. Why, who knows.
When my new bulb blows, probably this month or certainly in June, whether I got a letter or not is not going to be an issue. I will get my new bulb for I meet all the necessary criteria.
Called Toshiba last week and explained that I meet all criteria but had been omitted from the original letter and the subsequent delivery of new improved bulbs. They agreed and sent me out a new and improved bulb that arrived today. Yes, it has a blue dot. Just in time for darkness is beginning to settle in at 1176 hours, bulb #2.
Thanks Toshiba for stepping up and making things right.
Don1959 06-07-06, 07:46 PM Well my second bulb has started to go dim..... and this is a new improved version of the bulb.... after about 5 weeks......
I am starting to get very worried about the future of this TV (56HM195).... am I going to have replace the bulb every 2 or 3 months?
Called Toshiba Canada support and they were very nice about it all... said I can get a new bulb.... but how long will they give me free bulbs......
Anyway I am waiting for a new light engine due to a bad colour wheel... they are on back order for 5 weeks now..... I suggested that it may be time to consider a replacement for my set as I don't have really good feeling about this one.....
After all that, I still love the picture this set can produce.....
Don
griz_fan 06-07-06, 11:18 PM I have the 52HM84 model with a samsung upconvert player --- I'm looking into replacing the player and wondered what other Toshiba owners were using, and how they like them -- are you upconverting via HDMI or component? thanks in advance for replies ---
While I really like my 62HMX94, I'm less than thrilled with the Toshiba SD-4980 that my local AV store threw in with the purchase last October. I ran it through the HDMI connection, and sending 720p upscaled output did look nice, but that player was plagued from day 1 with problems, pausing frequently on every disc we put in it. I also hated that obnoxious, bright blue light. I'd set it to dim, but it would reset to bright every time I turned off the player. Finally, the player died yesterday. So, I'm in the market for a new budget HDMI player (considering the Panasonic S52S/K or the Sony DVP-NS975V to replace it.
I actually think the TV's internal scaler does a pretty decent job of taking a 480p signal over component and scaling it to 720p, but having the straight digital connection has its advantages, including handling longer cable runs (last week I just got a 15' HDMI cable and 15' digital coax cable so I can keep my DVD player on another side of the room, on top of my DVD cabinent).
Keep in mind, fewer and fewer players let you upconvert over component.
Anything wrong with the Sammy? Also, do you have a price range in mind?
cajunasian 06-08-06, 01:36 AM I have a 52hm95 that i just bought in jan of 06, sometimes while watching tv the screen will just go black, sound is still there but the screen is pitch black and it will not dislay anything.Now after this happens i unplug my tv from the outlet and plug it back in it works just fine untill the next time this happens a couple hours later or the next day.can anyone point me in the right direction what might be causing this or has this condition happened to your set.
I bought my 62HM15A from Costco on 4/1 and have been seeing this intermittent problem of black display but with audio still working. It's becoming more frequent but very random. I call Toshiba, and they said to call a local service center. Local service center will not send a tech because it's an intermittent problem that's hard to diagnosis and repair. They suggested I just call Toshiba for a replacement bulb.
Could this intermittent problem be tied to the lamp? Any suggestions?
I also noticed my fan is constantly on, regardless if TV is on, off, or off for several days - is this normal?
BOBZILLA1968 06-08-06, 09:03 PM Hey Don1959........... You might want to read my post about my 52HM95 nightmare........ It was posted on 06-05-06, Good Luck
Don1959 06-08-06, 10:55 PM Hey Don1959........... You might want to read my post about my 52HM95 nightmare........ It was posted on 06-05-06, Good Luck
Hey Bob... I have been following your saga with your 52HM95..... I have a feeling I am going to go through much the same :(
My set is still in my house and is still watchable....so I am not as bad off as you were.
Thanks for the good luck wish........
Don
fiji4118 06-09-06, 04:43 PM All
So my lamp blew last night. No idea on hours but it was purchased in Feb. Called tosh on Monday when I noticed that it was starting to get dark and was told I had to WAIT until it blew before they would ship me another. So called this morning and a new one is on the way but I will not see it until some time next week. Service rep grilled me to try and prove that it was really the bulb that blew, apparently there are several things that can go "pop" and then you have no more picture. Right... Can't not have the tv over the weekend with guests coming to town. So as an FYI found tritronicsinc.com on the web. They are able to overnight (even with a Saturday delivery!!) just in case anyone needs it sooner rather than later.
Ok so tritronics failed to ship it overnight Saturday delivery after charging me $50 for the service. Getting a bulb Wednesday or Thursday... :mad:
Turns out that DHL messed up. Tritronics gave me a credit for the shipping so I am all good with them!
BOBZILLA1968 06-09-06, 07:16 PM Don1959,
The saga isn't over yet........... Toshiba called and told me the were finally going to give me an exchange after all this............ This was on Monday (June 5th)........ They also told me it would be 7-10 days for the paperwork to go through............ So as of this Monday coming up, it will be 8 weeks with no set, lol...........So I'm hoping by next Friday (June 16th) I will have an exchange # from Toshiba to bring to BestBuy. I plan on getting one of the new JVC HD-ILA sets......... If I was you, when you call Toshiba CS, ask for a manager or a supervisor and DEMAND what you want, either for a new set or a quick repair............ The frontline CS people at Toshiba are WORTHLESS, lol
CarolAVS 06-10-06, 08:21 AM Well this might be a bit overboard, but after the bulb blew after 3.5 months (Dec.22 right before Christmas!), I looked into what might affect bulb life. So that is why now there is a little $10 fan placed near the tv's fan and it blows away from the tv, and a $200 power conditioner in line with the tv.
We have variable power here - it blew 2 hard drives before a APC backup was put in line with the computer. The power conditioner clicks every time the heat pump comes on, and at various times throughout the day unrelated to the pump. I read somewhere that is bad for these types of bulbs.
Anyway, don't know if these things had any effect on the bulb, but the new, unimproved one has lasted 5.5 months. BTW the replacement lamp came in 2 days. I wasn't sure when it was coming so I ordeded another one which came later, plus Toshiba sent another new and improved one. So we're good for a while.
Good luck with the repair.
Well my second bulb has started to go dim..... and this is a new improved version of the bulb.... after about 5 weeks......
I am starting to get very worried about the future of this TV (56HM195).... am I going to have replace the bulb every 2 or 3 months?
Called Toshiba Canada support and they were very nice about it all... said I can get a new bulb.... but how long will they give me free bulbs......
Anyway I am waiting for a new light engine due to a bad colour wheel... they are on back order for 5 weeks now..... I suggested that it may be time to consider a replacement for my set as I don't have really good feeling about this one.....
After all that, I still love the picture this set can produce.....
Don
TV: 52HMX84
The bulb blew for the first time yesterday. Today I checked the bulb housing door and realized that the door is blocked by the stand. There are a couple of screws on the side of the stand. Can these screws be removed to allow the stand to swing away from the bulb door? Or will removing them cause the TV to come crashing down... :eek: The stand is the one that matches the TV style.
I'm hopeing that the stand swings away from the door. If not, there's no way I'm getting the TV off the stand by myself. :confused:
I bought the 62hm195 around Christmas time. Yesterday while I was watching the TV, I heard a loud buzzing sound. It was loud enough that it was going over the volume of the movie that was playing. I unplugged the TV for a bit and then plugged it back in. After that, I didn't hear it anymore. I am wondering what this might be. Anyone have any ideas?
Thanks!
kkelloww 06-10-06, 09:58 PM I too have an intermittent buzzing sound on an 72HM195. It sounds like fan noise, like the fan is vibrating. Right now it only does it occasionally for maybe 5 minutes.
ragtop262 06-11-06, 11:03 PM TV: 52HMX84
The bulb blew for the first time yesterday. Today I checked the bulb housing door and realized that the door is blocked by the stand. There are a couple of screws on the side of the stand. Can these screws be removed to allow the stand to swing away from the bulb door? Or will removing them cause the TV to come crashing down... :eek: The stand is the one that matches the TV style.
I'm hopeing that the stand swings away from the door. If not, there's no way I'm getting the TV off the stand by myself. :confused:
Don't try unscrewing any parts from the stand. This is what I do on my 46HM95 - I can't guarantee it, but it will probably work for your set as well. Unless the TV is strapped to the stand, you should be able to lift the left side up slightly, then move it backwards an inch or so until the lamp door clears the stand. Replace the lamp, then lift and move the set back into its original position. (just lifting one side of the set isn't that hard, and you don't have to remove any cables or anything.)
Thanks ragtop262.
That's pretty much what I ended up doing. I put a kitchen chair in front of the TV, and lifted the set a bit, and swung it forward to rest it on the chair.
The hardest part was screwing the new bulb in to place. The screw on the left side didn't want to take a bite. But after a few minutes of poking around, it finally took hold.
Wow it seems that a lot of you have problems with bulbs on these sets. I bought a 46HM94 last august and my lamp is still working perfectly no signs of overall brightness going down. I'm glad I got lucky with my lamp and I'm sorry for all of those who have problems with their sets.
chris^sm 06-12-06, 02:57 AM Hey guys. I just read through the last 5-6 pages of this thread and my heart sank. I bought the 72MX195 not even 3 months ago. The picture has been incredible up to about 3 days ago. I thought I noticed the image was dimmer, but turned the brightness up a little and told myself I was imagining it.
Now, 3 days later, I can barely read pure white text displayed in a pitch black room, and the set flickers like mad on startup. If there is any ambient light, it's like watching TV through a welder's mask. You don't see much. I have < 300 hrs on the bulb.
Does anyone know the fastest way to get a replacement bulb in canada? I don't want to become the next horror story of waiting 8 weeks to get my set running again.
It looks like quite a few of you dealt directly with Toshiba. Would you advise this or should I talk to the store? thanks.
magredc5 06-12-06, 09:41 AM Hey guys. I just read through the last 5-6 pages of this thread and my heart sank. I bought the 72MX195 not even 3 months ago. The picture has been incredible up to about 3 days ago. I thought I noticed the image was dimmer, but turned the brightness up a little and told myself I was imagining it.
Now, 3 days later, I can barely read pure white text displayed in a pitch black room, and the set flickers like mad on startup. If there is any ambient light, it's like watching TV through a welder's mask. You don't see much. I have < 300 hrs on the bulb.
Does anyone know the fastest way to get a replacement bulb in canada? I don't want to become the next horror story of waiting 8 weeks to get my set running again.
It looks like quite a few of you dealt directly with Toshiba. Would you advise this or should I talk to the store? thanks.
If your set is so new, why are you reluctant to call Toshiba? They've extended the warranty on the original bulbs on some of these sets and will replace yours which is obviously under warranty. And it doesn't take 8 weeks. Just call Toshiba.
:rolleyes:
davey_fl 06-12-06, 10:10 AM If your set is so new, why are you reluctant to call Toshiba? They've extended the warranty on the original bulbs on some of these sets and will replace yours which is obviously under warranty. And it doesn't take 8 weeks. Just call Toshiba.
:rolleyes:
WOW I think that was uncalled for. I didn't see anywhere in his post that said he was reluctant to call Toshiba, rather, if the set is 3 months old should he just go back to the dealer. You need to chill a bit... :rolleyes:
chris^sm 06-12-06, 11:51 AM If your set is so new, why are you reluctant to call Toshiba? They've extended the warranty on the original bulbs on some of these sets and will replace yours which is obviously under warranty. And it doesn't take 8 weeks. Just call Toshiba.
Yea it's not really a case of reluctance magredc5. Just not sure what the best course of action is and who to deal with.
To tell you the truth my head is spinning after spending so much on a TV, and now discovering so many people with problems. To make matters worse, I got rid of a beautiful 62" CRT rear projection set to buy this DLP. Argh!
Don1959 06-12-06, 12:46 PM Chris:
Toshiba Canada is quite good at replacing bulbs... I got same day exchange.... they have (had) them in stock and I just drove to their parts location and the swaped it for a new one..... Call Toshiba Canada and they will fix you up.....
Don
ragtop262 06-12-06, 03:42 PM Thanks ragtop262.
That's pretty much what I ended up doing. I put a kitchen chair in front of the TV, and lifted the set a bit, and swung it forward to rest it on the chair.
The hardest part was screwing the new bulb in to place. The screw on the left side didn't want to take a bite. But after a few minutes of poking around, it finally took hold.
Glad to hear you got it working again. Hopefully, you won't have to do that again for a while. :cool:
magredc5 06-12-06, 04:37 PM WOW I think that was uncalled for. I didn't see anywhere in his post that said he was reluctant to call Toshiba, rather, if the set is 3 months old should he just go back to the dealer. You need to chill a bit... :rolleyes:
Dude - whatever. I responded to the question of a fairly common issue and path for solution as discussed extensively on this site, and it doesn't take 8 weeks to work the issue with Toshiba, even in Canada, hence the :rolleyes:. Anyone with an early bulb failure should actually feel good about getting the newer bulb now.
Don't be so sensitive.
chris^sm 06-12-06, 07:10 PM Don1959:
Thx for the response. Toshiba hooked me up with a new bulb and all is well again. Hopefully this one lasts closer to the expected lifetime. :)
Don1959 06-12-06, 07:56 PM Don1959:
Thx for the response. Toshiba hooked me up with a new bulb and all is well again. Hopefully this one lasts closer to the expected lifetime. :)
Well my new "improved" bulb only lasted about 500 hrs........... but this MAY be because of other problems with this set...... I hope.....
Don
Don1959:
Thx for the response. Toshiba hooked me up with a new bulb and all is well again. Hopefully this one lasts closer to the expected lifetime. :)
The bulb on my 56HM195 blew on a Friday. I called Monday and received a new bulb 4 days later. I only had 326 hours on the set. Pretty bad.
While I'm happy about the quick turnaround in getting me the new bulb, I don't have a lot of confidence that the new one will last. It looks exactly the same as the one it replaced; same model number and everything. Hopefully Toshiba will be as accommodating in another 3 months when this one blows. :rolleyes:
waited18years 06-13-06, 11:36 AM This is a question for people that are experiencing short lamp life.
The lamp technology requires that the lamp run at a very high tempurature, but anything the would cause the temperature to go even higher could contribute to early failure. Is there any chance that there is something about the way your set is placed that could be causing higher than normal lamp temperatures?
Possibilities would include:
- The set is in a stand that restricts the flow of air to the vents or allows the hot air to be recirculated.
- The set vents are near a heat source (heater duct, electronic equipment, etc.).
I don't think that vibration is a big contributor to bulb failure, but it is possible. So the question could be expanded to include anything near the set that could cause strong vibrations to be transmitted to the bulb. A nearby subwoofer comes to mind.
toenail 06-13-06, 01:07 PM This is a question for people that are experiencing short lamp life.
The lamp technology requires that the lamp run at a very high tempurature, but anything the would cause the temperature to go even higher could contribute to early failure. Is there any chance that there is something about the way your set is placed that could be causing higher than normal lamp temperatures?
Possibilities would include:
- The set is in a stand that restricts the flow of air to the vents or allows the hot air to be recirculated.
- The set vents are near a heat source (heater duct, electronic equipment, etc.).
I don't think that vibration is a big contributor to bulb failure, but it is possible. So the question could be expanded to include anything near the set that could cause strong vibrations to be transmitted to the bulb. A nearby subwoofer comes to mind.
Toshiba has officially recognized that a bad batch of bulbs were allowed into the field in some of their 2005 product line and should be expected to fail prematurely. They've since switched bulb manufacturers and to date I've only seen one unsubstantiated claim that the new improved bulb has failed early.
chris^sm 06-13-06, 01:12 PM Toshiba has officially recognized that a bad batch of bulbs were allowed into the field in some of their 2005 product line and should be expected to fail prematurely. They've since switched bulb manufacturers and to date I've only seen one unsubstantiated claim that the new improved bulb has failed early.
I was told by the service center that they have had "almost no" failures on the replacement bulbs. Like cicc85 though, I had a really good look at my replacement. it is indistinguishable from the bad bulb, right down to the model number. I would have thought the model number would change if they released a "new and improved" bulb, but maybe not. *fingers crossed*
Hi all:
Been lurking on the board since December. Have the 52HM95...beautiful picture...when it works.
Bought on October 24, 2005. Blew my first bulb on December 23, 2005. Got a replacement about two weeks later. Got the Toshiba letter and the new improved bulb about a month ago.
Set began flickering on startup about 2 weeks ago. Second bulb blew on Saturday, June 10, 2005. Currently have the "new improved" bulb installed.
I'm really hoping that the "new improved" bulbs last close to the advertised lifetime. They sure don't look new and/or improved, though...
waited18years 06-13-06, 04:44 PM I'm not trying to suggest that there is not a problem with the old lamps or that the new lamps will not be better. I am instead suggesting that some people could be having more trouble with bulb failure than others due to heat or vibration related trouble. This is just something that I became curious about the other night and wanted to post a "heads up" question about it.
I'm not trying to suggest that there is not a problem with the old lamps or that the new lamps will not be better. I am instead suggesting that some people could be having more trouble with bulb failure than others due to heat or vibration related trouble. This is just something that I became curious about the other night and wanted to post a "heads up" question about it.You can be assured that people who bought their sets locally(safer delivery) have had fewer overall problems with their displays. Internet buying is great for somethings, HDTV is not one of them. Its been months ago now,but I have discussed the dangers of multiple shippers involved, to remote locations, before. Shifting,dropping,standing on end are just a few of the unintended,yet prevalent ,mishaps that occur OFTEN.This is known to me by personal experience,my family having been in the shipping business for many years.If people think, because their is no visible damage to a box, that it has been handled well, they have never ridden in the back of a delivery truck. Jarring,dropping,shaking,and jostling of electronic gear is NOT a good thing and often does not show any relevance until a later date. But,enough of beating that dead deer.(Hit many in my short career as a delivery driver.LOL)
Brad Benson 06-14-06, 11:25 AM I've had the Toshiba 52HM95 for approximately 4 months. I've started to notice uneven light output (flickering) of the picture last night. Is this an indication the bulb is going, or a sign of a different problem.
My thanks in advance.
Brad
chris^sm 06-14-06, 02:56 PM I've had the Toshiba 52HM95 for approximately 4 months. I've started to notice uneven light output (flickering) of the picture last night. Is this an indication the bulb is going, or a sign of a different problem.
My thanks in advance.
Brad
Hi Brad. I noticed exactly what you describe combined with major loss of light output. it deteriorated rapidly after that. Sorry.
korbink 06-14-06, 05:02 PM Yea it's not really a case of reluctance magredc5. Just not sure what the best course of action is and who to deal with.
To tell you the truth my head is spinning after spending so much on a TV, and now discovering so many people with problems. To make matters worse, I got rid of a beautiful 62" CRT rear projection set to buy this DLP. Argh!
Don't be too discouraged, you're going to see a lot of the problems people are having here and not much of the successes and happiness people have had with their TVs posted. I only came here because I was having problems with my TV Guide, which isn't technically a problem with the TV. My TV has experience no problems whatsoever as far as the TV goes. Mine still has the original bulb which I've been using for about 9 months and I still have the extra one they sent me which was "new and improved" So don't be too sad, all in all it's a great set.
You can be assured that people who bought their sets locally(safer delivery) have had fewer overall problems with their displays. Internet buying is great for somethings, HDTV is not one of them. Its been months ago now,but I have discussed the dangers of multiple shippers involved, to remote locations, before. Shifting,dropping,standing on end are just a few of the unintended,yet prevalent ,mishaps that occur OFTEN.This is known to me by personal experience,my family having been in the shipping business for many years.If people think, because their is no visible damage to a box, that it has been handled well, they have never ridden in the back of a delivery truck. Jarring,dropping,shaking,and jostling of electronic gear is NOT a good thing and often does not show any relevance until a later date. But,enough of beating that dead deer.(Hit many in my short career as a delivery driver.LOL)
Is there a poll out there somewhere to substantiate your idea that locally bought sets have had fewer problems than Internet bought sets due to shipping???
I bought my set at Sears......less than 5 miles from my house. I'm pretty sure Toshiba didn't build it on site so I'd imagine it was shipped there using the same process as if it was shipped directly to my house had I bought it online.
I really don't want to detour this thread, but I couldn't help but wonder how you arrived at this conclusion.
goofy208 06-14-06, 08:53 PM Toshiba has officially recognized that a bad batch of bulbs were allowed into the field in some of their 2005 product line and should be expected to fail prematurely. They've since switched bulb manufacturers and to date I've only seen one unsubstantiated claim that the new improved bulb has failed early.
Well, my NEW AND IMPROVED bulb, installed in my seven month old 62HM15A on 3/30, blew on 5/8. The technician said he sees nothing wrong with the display other than the bulb and concludes the NAI bulb was defective. Don't know what you require by way of substantiation. Would hope my word would be enough.
toenail 06-15-06, 07:51 AM Well, my NEW AND IMPROVED bulb, installed in my seven month old 62HM15A on 3/30, blew on 5/8. The technician said he sees nothing wrong with the display other than the bulb and concludes the NAI bulb was defective. Don't know what you require by way of substantiation. Would hope my word would be enough.
Sorry if I missed your previous post from among the 5800 or so in this thread. Surely you recognize that my comments were not intended as a personal attack against you.
JJacobs 06-15-06, 08:35 AM I've had the Toshiba 52HM95 for approximately 4 months. I've started to notice uneven light output (flickering) of the picture last night. Is this an indication the bulb is going, or a sign of a different problem.
My thanks in advance.
Brad
yup, mine would flicker for about the first 3 or 4 minutes...didn't notice it being any dimmer though...then last night...POP...byebye tv...bleh...we'll see how long the warranty work takes o_0
I've had the Toshiba 52HM95 for approximately 4 months. I've started to notice uneven light output (flickering) of the picture last night. Is this an indication the bulb is going, or a sign of a different problem.
My thanks in advance.
Brad
Once my 56HM195 started to flicker, the bulb lasted another week or two. Get your paperwork in order, make sure you have your serial number and get ready to dial Toshiba Customer Support. ;)
Brad Benson 06-15-06, 10:49 AM Once my 56HM195 started to flicker, the bulb lasted another week or two. Get your paperwork in order, make sure you have your serial number and get ready to dial Toshiba Customer Support. ;)
I did not want to wait until the lamp blew, therefore I contacted Toshiba last night and I have a new lamp on the way. I have nothing but praise for the Toshiba rep and I hope the newly designed lamp is as advertised.
Brad
indil377 06-15-06, 01:59 PM Is there a poll out there somewhere to substantiate your idea that locally bought sets have had fewer problems than Internet bought sets due to shipping???
I bought my set at Sears......less than 5 miles from my house. I'm pretty sure Toshiba didn't build it on site so I'd imagine it was shipped there using the same process as if it was shipped directly to my house had I bought it online.
I really don't want to detour this thread, but I couldn't help but wonder how you arrived at this conclusion.
I also bought my set locally and have had problems. However, I would agree that poor shipping can cause gear to fail prematurely. But when many sets have the same problems I doubt shipping can be blamed for the most part.
Is there a poll out there somewhere to substantiate your idea that locally bought sets have had fewer problems than Internet bought sets due to shipping???
I bought my set at Sears......less than 5 miles from my house. I'm pretty sure Toshiba didn't build it on site so I'd imagine it was shipped there using the same process as if it was shipped directly to my house had I bought it online.
I really don't want to detour this thread, but I couldn't help but wonder how you arrived at this conclusion. I stated how in my evidently misunderstood, disputed post. If you think the same kind of shipping applies to a load from the factory (in our case Tenn.) as what an individual living in Anywhereville,Anystate gets when he orders one unit offline from any number of etailers, you are sorely mistaken.Be not so quick to question that which you have no clue.I stand by my post, regardless of a few who just want to argue about SOMETHING ,ANYTHING.that was detouring
Well I finally calibrated my set with AVIA after ten months of having bought an HM94 model, although I love the results I've gotten with AVIA. One thing I have to ask, did anyone get color at a higher setting than 50? I did use a blue filter for the color test and I ended up with color at 61 and Tint at +4. Although it does seem quite high, the picture really pops and I do like it. I'm also using the warm color setting with contrast at 55 and brightness at 63.
DanzBorin 06-15-06, 04:11 PM Well I finally calibrated my set with AVIA after ten months of having bought an HM94 model, although I love the results I've gotten with AVIA. One thing I have to ask, did anyone get color at a higher setting than 50? I did use a blue filter for the color test and I ended up with color at 61 and Tint at +4. Although it does seem quite high, the picture really pops and I do like it. I'm also using the warm color setting with contrast at 55 and brightness at 63.
I've wondered if AVIA is worth it...
Mainly because you only have one setting that is user controlled. So, most likely whatever you calibrated it for (DVD, Television, etc.) will look great, but the others might not.
The only way to fix this that I know of is calibrating through the service menu, which I have NO idea how to do... :(
I've wondered if AVIA is worth it...
Mainly because you only have one setting that is user controlled. So, most likely whatever you calibrated it for (DVD, Television, etc.) will look great, but the others might not.
The only way to fix this that I know of is calibrating through the service menu, which I have NO idea how to do... :(
So far I've only calibrated with my DVD player (Sony NH-70 set to 720p), for the others I'm just using the movie mode.
I stated how in my evidently misunderstood, disputed post. If you think the same kind of shipping applies to a load from the factory (in our case Tenn.) as what an individual living in Anywhereville,Anystate gets when he orders one unit offline from any number of etailers, you are sorely mistaken.Be not so quick to question that which you have no clue.I stand by my post, regardless of a few who just want to argue about SOMETHING ,ANYTHING.that was detouring
Sorry to question your expertise in this area.....so, uh, I guess "Keep on Truckin" my friend! :D
toenail 06-16-06, 07:39 AM Well I finally calibrated my set with AVIA after ten months of having bought an HM94 model, although I love the results I've gotten with AVIA. One thing I have to ask, did anyone get color at a higher setting than 50? I did use a blue filter for the color test and I ended up with color at 61 and Tint at +4. Although it does seem quite high, the picture really pops and I do like it. I'm also using the warm color setting with contrast at 55 and brightness at 63.
I've used Avia and DVE for HDMI and component inputs on my HM94 set. All combinations had me put saturation at about 62/100 for blue with tint being centered at "0". I always found this to be too saturated for my tastes. If you check Avia's green and red flashing saturation patterns and your set is anything like mine you'll find that green is saturated at about 40/100 and red is pretty close to blue. Because of this I settled for 50/100 until I had my set calibrated by Jeff Meier of AccuCal (umr).
toenail 06-16-06, 07:55 AM Well I finally calibrated my set with AVIA after ten months of having bought an HM94 model, although I love the results I've gotten with AVIA. One thing I have to ask, did anyone get color at a higher setting than 50? I did use a blue filter for the color test and I ended up with color at 61 and Tint at +4. Although it does seem quite high, the picture really pops and I do like it. I'm also using the warm color setting with contrast at 55 and brightness at 63.
I've used Avia and DVE for HDMI and component inputs on my HM94 set. All combinations had me put saturation at about 62/100 for blue with tint being centered at "0". I always found this to be too saturated for my tastes. If you check Avia's green and red flashing saturation patterns and your set is anything like mine you'll find that green is saturated at about 40/100 and red is pretty close to blue. Because of this I settled for 50/100 until I had my set calibrated by Jeff Meier of AccuCal (umr).
BOBZILLA1968 06-16-06, 01:24 PM As of Monday, June 19th, It will 9 weeks since Toshiba Customer Service has been jerking me around with 52HM95 set. Now the repair shop brought the dead set back to me after having it for 7 weeks because Toshiba can't get it together with their Parts Dept........... So after waiting for 2 whole weeks for the exchange paperwork to go through.......... I have a dead Toshiba taking up space in my living room. Hopefully this "so-called" paperwork will go through so I can get another NON-Toshiba set by Christmas I hope, lol .............All I have to say is THANKS TOSHIBA, I HOPE YOU MAKE ALL YOUR CUSTOMERS AS HAPPY AS ME !!!!! YOUR THE BEST !!!!!
As of Monday, June 19th, It will 9 weeks since Toshiba Customer Service has been jerking me around with 52HM95 set. Now the repair shop brought the dead set back to me after having it for 7 weeks because Toshiba can't get it together with their Parts Dept........... So after waiting for 2 whole weeks for the exchange paperwork to go through.......... I have a dead Toshiba taking up space in my living room. Hopefully this "so-called" paperwork will go through so I can get another NON-Toshiba set by Christmas I hope, lol .............All I have to say is THANKS TOSHIBA, I HOPE YOU MAKE ALL YOUR CUSTOMERS AS HAPPY AS ME !!!!! YOUR THE BEST !!!!!
The incompetence of Toshiba's "certified" repair shops is legendary in South Florida. I once had a problem with a CRT RPTV, and couldn't get it repaired because none of the shops in Dade, Broward, and Palm Beach counties had a service manual. On another occasion, I needed to have the convergence board replaced. The service techs arrived with the part (which Toshiba had specifically instructed them to replace), turned on the set, watched for a few minutes, then declared that "it looked good enough for them" and left....without replacing the part!!!
cgingrich 06-16-06, 07:01 PM ok, looking for help here.....
Just got the 52HM95. I have a Comcast Motorola DVR box and digital cable package. I hooked up the box from into ANT 1 with my coax. I have it set on auto aspect, but it's not displaying my HD broadcasts in widescreen format. I read the manual but I am still not sure on what to do. Any help would be appreciated. Thanks.
Chad
ok, looking for help here.....
Just got the 52HM95. I have a Comcast Motorola DVR box and digital cable package. I hooked up the box from into ANT 1 with my coax. I have it set on auto aspect, but it's not displaying my HD broadcasts in widescreen format. I read the manual but I am still not sure on what to do. Any help would be appreciated. Thanks.
Chad
Your DLP has NTSC, ATSC, QAM and CableCard capability; connect an antenna to ANT 2, and split the cable feed coming out of the wall using a 2 gigahertz splitter so you can feed one line to the Motorola DVR and the other line to the ANT 1 input on the TV. This will allow you to watch unencrypted analog and digital cable channels on the TV (without turning on the DVR). Connect the DVR to the TV using component video cables (or if you prefer, use the DVI or HDMI output of the DVR, whichever applies in your case).
nhatduongchi 06-16-06, 08:49 PM Hi all,
I got my 62hm195 (from buydig) yesterday and I have a couple question:
- When I turn it off the yellow led blinking (Yellow only not blue) and there is no reference about this at page 99 in the manual, what does it mean?
- When I connect antenna to ANT2 (cable TV to ANT1) I only see SD channel 2,4,5...ect... how do I know when I receive HD channel (does the TV switch automatically?), I don't see any on HD channel mention at all in the manual
cajunasian 06-17-06, 12:20 AM I bought my 62HM15A from Costco on 4/1 and have been seeing this intermittent problem of black display but with audio still working. It's becoming more frequent but very random. I call Toshiba, and they said to call a local service center. Local service center will not send a tech because it's an intermittent problem that's hard to diagnosis and repair. They suggested I just call Toshiba for a replacement bulb.
Could this intermittent problem be tied to the lamp? Any suggestions?
I also noticed my fan is constantly on, regardless if TV is on, off, or off for several days - is this normal?
Latest update: On 6/11, I ended up returning my 62HM15A to Costco since I couldn't get any resolution on my intermittent black display issue. I also noticed Costco dropped the Toshiba price by another $500 that day. Nevertheless, I decided to pay extra for a Sony VEGA KDF-E60A20 and am loving the picture quality.....and the fan is actually off (when the TV is off).
magredc5 06-17-06, 10:56 AM ok, looking for help here.....
Just got the 52HM95. I have a Comcast Motorola DVR box and digital cable package. I hooked up the box from into ANT 1 with my coax. I have it set on auto aspect, but it's not displaying my HD broadcasts in widescreen format. I read the manual but I am still not sure on what to do. Any help would be appreciated. Thanks.
Chad
Verify what format your cable box is outputting. I'm assuming (just to be clear) that you have the Comcast HD STB, not just the digital cable box.
The output to the box should be 720p or 1080i in order for the TV to display HD format in 16:9, otherwise it will only output 480i (SD) format. It DOES NOT matter whether you're on ANT1 or ANT2 input, but you would probably be better off connecting to the TV with a better quality input. HDMI would be optimal (digital to digital), or composite or component.
magredc5 06-17-06, 11:05 AM Hi all,
I got my 62hm195 (from buydig) yesterday and I have a couple question:
- When I turn it off the yellow led blinking (Yellow only not blue) and there is no reference about this at page 99 in the manual, what does it mean?
Thats the Quick Restart feature (page 51 of your manual. The lamp is still on for several minutes after you turn the TV OFF and the LED flashes until the TV completely shuts off.
- When I connect antenna to ANT2 (cable TV to ANT1) I only see SD channel 2,4,5...ect... how do I know when I receive HD channel (does the TV switch automatically?), I don't see any on HD channel mention at all in the manual
You should run the Channel Programming on ANT2 to ensure all OTA channels are identified and programmed. The digital channels will be in the format of XX-X, i.e. 73-1. When you receive and HD channel, the on-screen info will show 720p or 1080i. SD will only show 480i.
griz_fan 06-17-06, 12:05 PM I have a 62HMX94, with a Panasonic DVD-S52K DVD player connected via HDMI. Because of the layout of our room, the DVD player is off in a corner, on a shelf, but behind some other stuff, so I don't have a direct line of site to the DVD player from the main viewing area. As you can imagine, my universal remote has issues with that. So, I ran an IR emitter cable (I think Toshiba calls it the TheaterNet IR or something like that) over to the DVD player. That works great, but... the cable isn't long enough to hide, or even keep out of the way of foot traffic. So, does anyone know where I can get a longer cable (aprox 10 to 15 feet) or some sort of extender to add another 6 feet or so? The cable looks to have a fairly standard 1/8th inch plug on it, would extension cables (such as this: http://www.radioshack.com/entry.jsp?source=PE&entry=2102967) work with the IR blaster cable? I suspect the components at the end of the cable do all the work, and the cable is just a simple conduit for the electrical pulses, but that's just a guess on my part.
any thoughts, tips or web resources would be appreciated. Thanks!
Just to add a data point. I've had my 62HMX84 since Nov. 2004 (31 months) and have 4300 hours on my bulb. No real problems. Now my Moto 6412 STB is another story (and a pain).
nhatduongchi 06-18-06, 02:12 AM Thanks Magredc5, I got my OTA HD channels now :)
ohernan 06-19-06, 11:05 AM Tech came out today. Did not fix anything at all, just noted what I reported about the geometry. We even measured it, and the top of the image is wider by 0.5 centimeter on each side. He said there's no way the
"trapezoid" of the image can be adjusted on the Toshiba DLPs. He still claims he doesn't know how changing the fan could have caused it.
So now he's going to research the problem and get back to me. He said it's possible the whole light engine will need to be replaced. Now that he sees what I was talking about, he says he'll go back to Toshiba and find out what to do next.
I called Toshiba customer service about the noisy fan issue, and they recommended having the service tech check it yet again. They said to call them back if the problem still isn't resolved to my satisfaction. They're basically still not admitting to putting in lousy fans in these DLPs. The tech also "looked" at the fan today, and agrees it's just as noisy as the first one he replaced. So we'll see how that goes.
I really would hate to have to start bashing Toshiba DLPs, as the set displays great HD images, and am very impressed by the picture quality and features. But these nuisances are unacceptable to me for a $5,000 TV. I sure hope they pull off something here for me, as I really do want to love this TV.
Just posting an update. The tech came out last week to isolate the source of the buzzing sound. Toshiba's tech support instructed the service tech to unplug a ribbon cable to disable the LE while leaving the bulb cooling fan on, and sure enough, the buzzing noise stopped. So basically the tech misdiagnosed the source of the buzzing noise w/ my set. Toshiba has admitted some color wheels have been noisy, and it requires replacement of the entire LE to remedy. A new LE is now on order.
Toshiba's customer service has been pretty good in my situation. They now have a "file" on my case, and have been calling me regularly to get updates on the service tech's visits. They informed me once he determined the LE to be the source of the buzzing noise, that they'll send it out ASAP, and will contact me to determine if the problem is fixed after it's been replaced.
All that is left to repair is the keystone issue. Toshiba so far is stating that the geometry is "within the limits", whatever that means. Since the whole LE has to be replaced, I'm hoping the geometry will be corrected during that process. I'll wait until after that before I argue with Toshiba that the geometry is off. While the measurements may make it seem like the geometry is not off by much, it is very noticeable while watching 4:3 material or anything with grids and boxes, like video games (Xbox 360) and program guides. I plan on taking pictures to show Toshiba to better illustrate the problem versus giving them the measurement of 0.5 centimeters.
Will post an update later.
bobbygrin22 06-20-06, 11:56 AM Just posting an update. The tech came out last week to isolate the source of the buzzing sound. Toshiba's tech support instructed the service tech to unplug a ribbon cable to disable the LE while leaving the bulb cooling fan on, and sure enough, the buzzing noise stopped. So basically the tech misdiagnosed the source of the buzzing noise w/ my set. Toshiba has admitted some color wheels have been noisy, and it requires replacement of the entire LE to remedy. A new LE is now on order.
The LE went out on my my 52HM95 and the set had to be replaced because they were on backorder at the time. So I would ask when they plan on getting the part. :cool:
mcoughlin 06-20-06, 12:19 PM Just wanted to give an update on my issue:
The tech replaced the signal board to correct the pink or green bands that would sometimes show up when switching inputs or turning on the TV.
The picture seems to look alot better. The day I came home I was impressed with it. So far so good...hopefully I wont need to contact Toshiba again.
indil377 06-20-06, 01:52 PM My set has been acting funny lately. When I turn the unit on, the image is all red or all green for a few seconds hen goes away. After the unit has warmed up, it does the same thing intermittently (turn red or green). I was hoping this wouldn't happen but I guess I better call Toshiba and get it looked at. I've really been thinking about selling this thing and getting something else. If this is a glimpse into the future of these sets, it doesn't look too good.
indil377 06-20-06, 03:39 PM I received my new lamp that they sent me a letter about. The original letter said that the lamp warranty would be extended for 2 years. A letter that was in the lamp box stated the this lamp was only covered for 120 days. Now I'm confused. Anyone else catch this?
ohernan 06-20-06, 04:59 PM The LE went out on my my 52HM95 and the set had to be replaced because they were on backorder at the time. So I would ask when they plan on getting the part. :cool:
How long ago was this? The Toshiba customer service rep I spoke to said the LE would take around 7 to 10 business to arrive. She didn't say that they were on back order or anything. If they just replace the entire TV, I would be fine with that too should a LE for my set turn up to be on back order too.
magredc5 06-20-06, 05:58 PM I received my new lamp that they sent me a letter about. The original letter said that the lamp warranty would be extended for 2 years. A letter that was in the lamp box stated the this lamp was only covered for 120 days. Now I'm confused. Anyone else catch this?
No, the original letter did not mention anything about extending the lamp warranty for 2 years. http://home.wi.rr.com/ragtop262/Toshiba%20Lamp.pdf
What has been publised on Toshiba's website is that for TVs within a specific serial number range, the ORIGINAL LAMP will be warranted for an extended period of 2 Years vs. the standard 1 year. Anyone whose ORIGINAL LAMP failed before the new/improved bulbs were available will immediately receive a NEW LAMP.
The NEW LAMP will be warranted for the greater of the remaining time on your original 1 year TV warranty or the warranty noted on the replacement bulb.
indil377 06-20-06, 06:24 PM Gotcha.
GreyStreet 06-20-06, 10:25 PM Hello all. I've had my Toshiba 46hm95 since mid January. Over the last week or so, the picture seems to be very dark. I've tried turning the bulb on high power mode, as well as adjusting the brightness all the way up to 100. However, the image still seems way too dark. I remember it being bright and vivid. Is this a sign of my bulb going bad? Any advice would be greatly appreciated. Thanks!
magredc5 06-20-06, 11:34 PM Hello all. I've had my Toshiba 46hm95 since mid January. Over the last week or so, the picture seems to be very dark. I've tried turning the bulb on high power mode, as well as adjusting the brightness all the way up to 100. However, the image still seems way too dark. I remember it being bright and vivid. Is this a sign of my bulb going bad? Any advice would be greatly appreciated. Thanks!
Based on other posts, your bulb is days away from popping. Call Toshiba tomorrow and they'll ship you a new bulb. Give them the same explanation and they shouldn't give you a problem.
GreyStreet 06-21-06, 12:14 AM magredc5, thanks for the reply. as it turns out, the bulb just blew on me! i was watching the nba finals and right as soon as the final buzzer sounded, POOF, there it went. hopefully it won't take too long to get a new one
Mixdoctor 06-21-06, 12:21 AM How long is it taking to get a replacement bulb from Toshiba these days ? My 62hm195 is about to arrive and I am wondering whether or not I should buy a spare bulb, just in case, so I don't have any down time.
Hello all. I've had my Toshiba 46hm95 since mid January. Over the last week or so, the picture seems to be very dark. I've tried turning the bulb on high power mode, as well as adjusting the brightness all the way up to 100. However, the image still seems way too dark. I remember it being bright and vivid. Is this a sign of my bulb going bad? Any advice would be greatly appreciated. Thanks!Probably by the time you read this, your lamp will have blown.Its kinda like a fraternity except no partying...... :)
GreyStreet 06-21-06, 01:12 AM of course this happens today. i've got some people coming in from out of town this weekend. i wonder if toshiba would let me pay extra to have it overnighted
DanzBorin 06-21-06, 09:28 AM magredc5, thanks for the reply. as it turns out, the bulb just blew on me! i was watching the nba finals and right as soon as the final buzzer sounded, POOF, there it went. hopefully it won't take too long to get a new one
at least it waited until the end of the game! ;)
sundowner8 06-21-06, 04:41 PM Probably by the time you read this, your lamp will have blown.Its kinda like a fraternity except no partying...... :)
With all the problems we seem to be having with these bulbs, I would like to put out an idea that could make some money for someone technically inclined. Why not rebuild these light assemblies with high ouput white LEDs. The light array would have to be electrically equivalent but if the light output was close, the thing would virtually last the life of the TV and it would run much cooler. I know Toshiba won't take the time or resources to reverse engineer a fix but an after market company might be able to design and build some of these. Just an idea.
DanzBorin 06-21-06, 05:07 PM With all the problems we seem to be having with these bulbs, I would like to put out an idea that could make some money for someone technically inclined. Why not rebuild these light assemblies with high ouput white LEDs. The light array would have to be electrically equivalent but if the light output was close, the thing would virtually last the life of the TV and it would run much cooler. I know Toshiba won't take the time or resources to reverse engineer a fix but an after market company might be able to design and build some of these. Just an idea.
Isn't that what the ILA TVs are?
I've also read that other companies are working on this...
magredc5 06-21-06, 05:40 PM Isn't that what the ILA TVs are?
I've also read that other companies are working on this...
No, ILA is a reflective technology like DLP, except it uses 3 LCD chips (RED/GREEN/BLUE) to reflect the different colors and then combine them into a single beam instead of using a colorwheel and single DMD. But it still uses a projection lamp.
You're thinking of the next gen DLP that's coming out soon with a 3-color LED light source that eliminates the need for a color wheel and has a lamp life of over 25000 hours. I believe Samsung has them coming out soon if not already.
wstanko 06-22-06, 08:32 AM 25000 hours!!!
I wonder how that translate into Toshiba "dog years"
DanzBorin 06-22-06, 10:11 AM sad thing is that even if toshiba came out with a LED "bulb" that was compatible with the older sets they probably wouldn't release it since they make money off bulbs... :(
sad thing is that even if toshiba came out with a LED "bulb" that was compatible with the older sets they probably wouldn't release it since they make money off bulbs... :(
I wonder what their supplier charges them for these lamps. I know the units are expensive (supposedly because they're very difficult to manufacture and have a high failure rate), but I am sure TV manufacturers have factored that into their replacement lamp pricing.
DanzBorin 06-22-06, 10:38 AM oh, another reason they won't make a retro led for older TVs... they want you to spend another 2 grand on their new TV...
accidental marketing... :(
jumpinjoe 06-22-06, 11:06 AM Anyone else in line to receive 1.3.2?
MaxHuey 06-23-06, 04:17 AM With all the problems we seem to be having with these bulbs, I would like to put out an idea that could make some money for someone technically inclined. Why not rebuild these light assemblies with high ouput white LEDs. The light array would have to be electrically equivalent but if the light output was close, the thing would virtually last the life of the TV and it would run much cooler. I know Toshiba won't take the time or resources to reverse engineer a fix but an after market company might be able to design and build some of these. Just an idea.
That's a great idea!!!!!!!
but, read this: http://www.luminus.com/phlatlight/
and this: http://www.luminus.com/products/
and this: http://www.samsung.com/Products/TV/DLPTV/HLS5679WXXAA.asp
and.....you're late.... :p
LR6AGB001 06-23-06, 05:45 AM Hey everyone, kinda need some advice as to what the problems on my 52HMX84 could be. I've been a proud owner of the set for 1.5 years now and the only problem I've come across during that time was lamp dying out sooner than it was supposed to. Quick remedy to that was to replace the lamp with a new one sent in by Toshiba, now since May there has been some flickering on the set which is intermittent. It comes and goes from time to time but when a similar problem arose with my lamp, the flickering on screen was more visible. There is no absolute way to reproduce the problem on screen intentionally so I'm a bit weary of having a Tech. coming to check out the set only to find that nothing is wrong with it. I would appreciate whatever feedback members here can provide and also has anyone else had this problem in the past?
sundowner8 06-23-06, 07:44 AM That's a great idea!!!!!!!
but, read this: http://www.luminus.com/phlatlight/
and this: http://www.luminus.com/products/
and this: http://www.samsung.com/Products/TV/DLPTV/HLS5679WXXAA.asp
and.....you're late.... :p
Oh well, a day late and a dollar short. Story of my life.
Now someone needs to incorporate one of the Phlatlight chipsets into a package that would electrically and mechanically replace our light assemblies.
ohernan 06-23-06, 10:56 AM Hey everyone, kinda need some advice as to what the problems on my 52HMX84 could be. I've been a proud owner of the set for 1.5 years now and the only problem I've come across during that time was lamp dying out sooner than it was supposed to. Quick remedy to that was to replace the lamp with a new one sent in by Toshiba, now since May there has been some flickering on the set which is intermittent. It comes and goes from time to time but when a similar problem arose with my lamp, the flickering on screen was more visible. There is no absolute way to reproduce the problem on screen intentionally so I'm a bit weary of having a Tech. coming to check out the set only to find that nothing is wrong with it. I would appreciate whatever feedback members here can provide and also has anyone else had this problem in the past?
On my 72HM195, I had a flickering picture which was consistent for about the first 5 minutes after turning the set on. It was fixed by replacing the lamp.
In the past few days, my 62HM195 has developed turn-on flickering. It is quite subtle and affects mostly the bottom central area of the screen. It is intermittent but is gone completely after several minutes of operations. (If there has been any image dimming it is subtle and has come on so gradually I have not yet noticed it.) Is this what people have seen before their lamp blows?
Which gets me to another point. When the Toshiba "bad lamp" policy was announced I checked my TV serial number on their web site. I am not covered by the announced policy. My TV was purchased and delivered in early March. It seemed odd to me that my TV would have a "new, improved" lamp unless production units received the lamps from the new inventory long before they were available as spares. Has anyone else who bought a relevant Toshiba model in that timeframe -- and is not covered by the new lamp policy -- had a lamp burnout? Have you discussed this with Toshiba?
Thanks for any info.
wstanko 06-23-06, 02:20 PM The original lamp is covered with a 1 year warranty, so when you soon blow, you will get a replacement.
DSKTexas 06-23-06, 04:18 PM My local Fry's has the 56HM195 for 1799.00. As a whole, goes the good on this set outweigh the bad?
magredc5 06-23-06, 04:43 PM My local Fry's has the 56HM195 for 1799.00. As a whole, goes the good on this set outweigh the bad?
I've had my MX195 for over 8 months and give you my opinion based on my own experience and what others have reported here.
Pros:
- Amazing HD picture quality, decent SD PQ.
- Many input options (HDMI, Component, Composite, IEEE1394/Firewire.
- Several features: Built in TV Guide, CableCard, TheaterWide modes.
- Toshiba Customer Service is generally very good.
Cons:
- Problems with lamps failing early(user replaceable). New lamps should address this.
- S/W gremlins: Cablecard, TVGOS, minimal other glitches. None affect picture quality and can be worked around until new S/W is made available.
- Some have reported Light Engine problems requiring replacement (under warranty) but have to wait many weeks.
- Unit has several fans for cooling, some may find the fan noise noticeable during normal viewing. There is also a low level fan that runs 24/7.
Overall, I am very happy with my set and would buy it again. I think the pros outweigh the cons for me.
DSKTexas 06-23-06, 04:52 PM Thanks for the reply.
I'm the original owner of a Toshiba TW40X81. One of the first HD sets on the market. It has served me well for over SIX years. The light output is starting to get dim and I don't want to put any money into it. I'm still torn between CRT and DLP. Again thanks for your reply.
DanzBorin 06-23-06, 05:18 PM I think what might help a lot of people would be some people that haven't had lamp or light engine failures post...
I am almost positive that the scary things in this thread only happen to <%25 of the people on here, and <%5 of the people overall...
For instance, magredc5, have you had any issues with your set?
I've had mine for 8 months now... 52hm94
no issues at all
always run in low power mode... it's plenty bright for me, even in bright daylight...
Just a thought...
DanzBorin 06-23-06, 05:20 PM Thanks for the reply.
I'm the original owner of a Toshiba TW40X81. One of the first HD sets on the market. It has served me well for over SIX years. The light output is starting to get dim and I don't want to put any money into it. I'm still torn between CRT and DLP. Again thanks for your reply.
I think if I had to choose now, I'd wait until DLP went to LEDs instead of traditional bulbs... just for long life, as I doubt picture quality will really change...
mpalmieri1203 06-23-06, 06:18 PM I've had an HM84 46" for a year and 3 months.... no problems at all.
playball49 06-23-06, 06:36 PM Had my 56MX195 for about four months now without a problem so far..
r.jones 06-23-06, 08:00 PM I bought the 62HM95 on 04/22/06 from Bestbuy. Last night 06/22/06 the infamous pop was heard and the screen went black. According to the Toshiba website, my set's serial number should not have been affected by the bad bulb syndrom. Going to Bestbuy tomorrow and they can have this P.O.S. set. I hope Toshiba and all retailers that have sold this set knowing that it had problems gets hit with the biggest class action lawsuit in history! I don't really enjoy p*ssing away $3,000.00.
My local Fry's has the 56HM195 for 1799.00. As a whole, goes the good on this set outweigh the bad?In a short answer,
yes.I Love mine. I got my son one for his birthday. He's got a housefull of kiddos and they watch it constantly. That way, when I go see my grandbabies, I don't miss the games in HD.LOL
I bought the 62HM95 on 04/22/06 from Bestbuy. Last night 06/22/06 the infamous pop was heard and the screen went black. According to the Toshiba website, my set's serial number should not have been affected by the bad bulb syndrom. Going to Bestbuy tomorrow and they can have this P.O.S. set. I hope Toshiba and all retailers that have sold this set knowing that it had problems gets hit with the biggest class action lawsuit in history! I don't really enjoy p*ssing away $3,000.00.30day return policy http://www.bestbuy.com/site/olspage.jsp?type=page&entryURLType=&entryURLID=&categoryId=cat10004&contentId=1117177044087&id=cat12098
Traveler62 06-23-06, 10:07 PM My local Fry's has the 56HM195 for 1799.00. As a whole, goes the good on this set outweigh the bad?
I believe the good outweighs the bad also and I would buy it again. If you can afford a little more, you might want to wait until the 196 models are released. It should happen in the next month or two. I have a 62HM195 and just got back from a 2 1/2 week business trip. I missed the TV almost as much as the family! :D The TV looked so lonely, I bought an HD-DVD to keep it company and can't believe the quality of the picture (watched Apollo 13). My Netflix HD movies come in tomorrow.
But I do have a problem now, I have to split my time on this Topic and the HD-DVD Topic :p
oachalon 06-23-06, 10:46 PM I have a question. What are you guys using to mount your center channels. I have an axiom vp150 and I am trying to mount that thing above my 46hm95. Right now I have it on a shelf but the shelf is a lot farther back than the tv and too high. the front of my tv is about 22.5 inches from the wall. Does that omnimount work on our tvs. I really dont like the looks of it but if thats all there is then I could live. I just want to know if it works on our tvs without modding the mount. Or does anyone have any other suggestions for mounts? The mount axiom sells puts the center channel too far back so I cant use that.
Thanks.
MustangSVT 06-23-06, 11:03 PM Hi all. I have a question regarding the Toshiba 56HM195. I just noticed this set on BestBuy's canadian website. It's listed for $3199 canadian. It also says it has 1080p.
#1. Does this set actually support 1080p through HDMI (such as HD-DVD).
#2. Does this set take a 1080i signal and convert it to 1080p (what about 720p).
#3. Do you guys recommend this set for HD Cable (1080i) and Xbox360 (720p/1080i) and lastly SD viewing.
Thanks in advance for your response.
DSKTexas 06-23-06, 11:09 PM I really cant afford more. I'm a teacher, need I say more. At this price I'm thinking it is to good to pass up.
magredc5 06-23-06, 11:31 PM I think what might help a lot of people would be some people that haven't had lamp or light engine failures post...
I am almost positive that the scary things in this thread only happen to <%25 of the people on here, and <%5 of the people overall...
For instance, magredc5, have you had any issues with your set?
I've had mine for 8 months now... 52hm94
no issues at all
always run in low power mode... it's plenty bright for me, even in bright daylight...
Just a thought...
DanzB: I purchased my set Oct.15, 2005, and I've no major issues - only minor S/W bugs that I can work around:
- No lamp failure with about 1800 hours so far. (I keep saying I'm going to jinx myself). My set does quality for the extended 2 yr lamp warranty so I am not worried if the lamp goes and I need to change it.
- No Light Engine problems or other H/W related issues.
- I use a Comcast Motorola CableCard. I've had no issues getting the CableCard to work the first time - some have had issues, but usually it's either a cable company configuration issue. Toshiba has issued several S/W updates for CableCard fixes and the latest should address all CC issues.
- I consider myself an expert TV Guide Onscreen user. I was able to get it to work almost immediately after some investigation on configuration issues and it worked flawlessly for 5 months. Then Toshiba recommended I install a new S/W update 1.3.1 to possibly address some other minor issues and it broke my TVGOS, but after trying a few things I was able to work around the issue and get it working again. Toshiba is starting to ship a new S/W update that will fix those issues.
If you don't use a CableCard nor TVGOS (i.e. use the cable company's STB), you likely won't even see those s/w issues I've seen, which again I consider minor. For that price, it sounds like a good deal.
magredc5 06-23-06, 11:34 PM I bought the 62HM95 on 04/22/06 from Bestbuy. Last night 06/22/06 the infamous pop was heard and the screen went black. According to the Toshiba website, my set's serial number should not have been affected by the bad bulb syndrom. Going to Bestbuy tomorrow and they can have this P.O.S. set. I hope Toshiba and all retailers that have sold this set knowing that it had problems gets hit with the biggest class action lawsuit in history! I don't really enjoy p*ssing away $3,000.00.
Sorry to hear of your experience, but the bulb (user replaceable) failed early, is under warranty and will be replaced. All RP TVs have bulbs and a lot of them have failures - check the other brand threads. Whether your set was in the extended warranty range or not, in hindsight it didn't matter since your bulb failed early. Don't bash the TV for a bad bulb.
magredc5 06-23-06, 11:39 PM Hi all. I have a question regarding the Toshiba 56HM195. I just noticed this set on BestBuy's canadian website. It's listed for $3199 canadian. It also says it has 1080p.
#1. Does this set actually support 1080p through HDMI (such as HD-DVD).
No - HD inputs are 720p and 1080i, but displayed at native resolution of 1080p. There isn't a lot of 1080p content today anyway.
#2. Does this set take a 1080i signal and convert it to 1080p (what about 720p).
Yes, as stated above.
#3. Do you guys recommend this set for HD Cable (1080i) and Xbox360 (720p/1080i) and lastly SD viewing.
HD Cable is awesome, both 720p and 1080i. It does depend on the source since not all HD programming was originally produced in HD, but live sports in HD are amazing. SD is decent as long as you don't sit too close to it, and it depends on the programming as well - some programs look better than others. I can't comment on Xbox.
MustangSVT 06-24-06, 12:06 AM Hm well, it all sounds good, and it's a pretty DECENT price for Canada (seeing as how the 50" SXRD which does same thing, 1080p display, 720p/1080i input, and that one is $4500cad, this is $3200cad). However, I'm worried about the whole converting to 1080p. Does this mean that my Xbox 360 games would be slowed down? I.e. if they are in 30fps, would they be converted to 1080p24? I don't like the sound of that. Just a thought.
I'm also put off by reading many bulb failures on this TV (52HM195) in this thread. :(
tbdtitl 06-24-06, 10:01 AM I own a 52 HMX95 and love the set. I bought back in 12/05 with over 1800 hours on the problem lamp. I use the Cox HD STB so I can't comment on the cable card or TVGOS but I would like to switch to that format. I am a newbie at HD so I am taking baby steps in making changes to my set up. I have seen a lot of friends and families HD sets (plasma and dlp ) and believe I made the better choice of sets. You cannot beat live sports in HD with this set and can't wait for college football to start. I would definitely buy this set all over again even with the lamp issues. For the money and screen size I think it still is one of the better HD values :D out there. Just a comment about the lamp issues, my set is NOT in an enclosed area and I just wonder if heat is the major cause for the failures. There is a reason that there are 2 fans inside this set with all that heat. It needs to escape and if the set is in an enclose entertainment center then...
By the way I also want to thank all who post here with so much more knowledge than me, you guys have been my HD teachers thank you.
I own a 52 HMX95 and love the set. I bought back in 12/05 with over 1800 hours on the problem lamp. I use the Cox HD STB so I can't comment on the cable card or TVGOS but I would like to switch to that format. I am a newbie at HD so I am taking baby steps in making changes to my set up. I have seen a lot of friends and families HD sets (plasma and dlp ) and believe I made the better choice of sets. You cannot beat live sports in HD with this set and can't wait for college football to start. I would definitely buy this set all over again even with the lamp issues. For the money and screen size I think it still is one of the better HD values :D out there. Just a comment about the lamp issues, my set is NOT in an enclosed area and I just wonder if heat is the major cause for the failures. There is a reason that there are 2 fans inside this set with all that heat. It needs to escape and if the set is in an enclose entertainment center then...
By the way I also want to thank all who post here with so much more knowledge than me, you guys have been my HD teachers thank you.Heat is a very real problem for any lamp based display.Good post. :)
magredc5 06-24-06, 12:37 PM Hm well, it all sounds good, and it's a pretty DECENT price for Canada (seeing as how the 50" SXRD which does same thing, 1080p display, 720p/1080i input, and that one is $4500cad, this is $3200cad). However, I'm worried about the whole converting to 1080p. Does this mean that my Xbox 360 games would be slowed down? I.e. if they are in 30fps, would they be converted to 1080p24? I don't like the sound of that. Just a thought.
I'm also put off by reading many bulb failures on this TV (52HM195) in this thread. :(
The 1080p DLP wobulation setup in these sets is effectively 1080p60. The xHD4 chip contains 1080 x 960 mirrors that is wobulated to produce 1080 x 1920 pixels on screen at 60 fps. From the articles I've read, Toshiba does not simply take 1080i input and deinterlace it, but rather processes the signal to build the 1080p frames.
MustangSVT 06-24-06, 01:37 PM Well it doesn't matter anyway, because it looks like this Toshiba is out of stock in whole of Canada at BestBuy and it wouldn't surprise me if the geniuses of Bestbuy aren't gonna restock it in the future since it was on "final clearance". I will give them a call and ask what's going on.
Sucks being in Canada. :(
spredvan 06-24-06, 05:15 PM I have a question. What are you guys using to mount your center channels. I have an axiom vp150 and I am trying to mount that thing above my 46hm95. Right now I have it on a shelf but the shelf is a lot farther back than the tv and too high. the front of my tv is about 22.5 inches from the wall. Does that omnimount work on our tvs. I really dont like the looks of it but if thats all there is then I could live. I just want to know if it works on our tvs without modding the mount. Or does anyone have any other suggestions for mounts? The mount axiom sells puts the center channel too far back so I cant use that.
Thanks.
I use an Omnimount CCH1P, purchased at BestBuy,on my 52HM95 and it works great for me.
I modified the installation as follows:
I did not use the 1 inch pegs. I installed the shelf up-side down and just used the arched lip on the front as a restraint as opposed to the pegs. I affixed some of the provided foam padding to the parts that contact the TV so there is no metal contact. Looks much nicer from the front.
I did not use the dimpled holes to mount the legs. Instead, I mounted them in a pair of the square knockouts, closer to the TV, that made for a level installation.
With my CC speaker positioned flush with the front of the screen, there is plenty of space left on the shelf. I thought of cutting it off, but opted to place my (emergency use) set of rabit ears there, folded down so it is not visible from the front.
Beneath the shelf, I mounted a home-made backlight which I use to illuminate the wall behind the display.
Overall, it works well...
Mixdoctor 06-24-06, 08:39 PM How long is it taking to get a replacement bulb from Toshiba these days ? My 62hm195 is here and I am wondering whether or not I should buy a spare bulb, just in case, so I don't have any down time.
r.jones 06-24-06, 10:27 PM I requested a replacement bulb (the original bulb lasted 2 months to the day) for my 62HM95 on 06/23/06. The CSR said I should have it within 5 days. I wouldn't buy one,
just call Toshiba in a couple of weeks and tell them that it blew out (it will anyway, probably sooner than later).
I requested a replacement bulb (the original bulb lasted 2 months to the day) for my 62HM95 on 06/23/06. The CSR said I should have it within 5 days. I wouldn't buy one,
just call Toshiba in a couple of weeks and tell them that it blew out (it will anyway, probably sooner than later). So,your idea of helping this poster is to tell him to lie to TCS,in order to steal a lamp.
r.jones 06-24-06, 11:09 PM So,your idea of helping this poster is to tell him to lie to TCS,in order to steal a lamp..
Is it stealing? I don't think so, the odds are that the lamp will blow within the first few months and Toshiba will replace it free. This will keep him from having to wait
the >5 day waiting period.
Turn about is fair play. Toshiba lied to the consumers when they stated (from page 103 of the HM95 series owners manual) "the average useful service life for the lamp is approximately 8,000 hours in low power mode or 6,000 hours in high bright mode."
My lamp did not even last one tenth of its useful service life and this is not an isolated case. THIS SMELLS OF CLASS ACTION LAWSUIT AND TOSHIBA KNOWS IT.
Toshiba should go ahead and send us an extra lamp. I think it is pathetic to spend $3000.00 on a TV set and two months later have to look at a black screen
while waiting on a lamp replacement.
Enmoco, let us know how you feel about this when you are spending over $300.00 a year on lamps when your warranty is over. EW plans only cover one lamp replacement during the 3 to 4 year warranty period.
Short lamp life appears to be the norm not the exception.
magredc5 06-24-06, 11:34 PM .
Is it stealing? I don't think so, the odds are that the lamp will blow within the first few months and Toshiba will replace it free. This will keep him from having to wait
the >5 day waiting period.
... Short lamp life appears to be the norm not the exception.
.
Odds? Based on what field data? Sure, Toshiba acknowledged that their original lamps are at risk of failing prematurely and are offering a solution, but it's not 100% of the lamps, and I would guess it's not even 30%. Whatever it is, I think they're offering a reasonable solution. It's a user replaceable lamp. And class action lawsuit? Give me a break - let's cut the exaggerations and discuss facts.
You're TV needed a new bulb after 2 months and you received a replacement. Mine has not in over 8 months and I have another 16 months of warranty on the bulb and I'm fine with that.
Also, don't you know that Toshiba requires the blown lamp returned to them, otherwise you are charged for the new lamp? So calling them to claim your lamp died when it hasn't will cost you full price for a spare lamp.
Mixdoctor 06-24-06, 11:48 PM When you get the replacement does Toshiba give you the option for overnight delivery ? If so, I would pay to do so.
If not I would just buy the lamp from here (http://www.cablesnbulbs.com/bulbs.html) provided this is a legit place to get these lamps ?
.
Is it stealing? I don't think so, the odds are that the lamp will blow within the first few months and Toshiba will replace it free. This will keep him from having to wait
the >5 day waiting period.
Turn about is fair play. Toshiba lied to the consumers when they stated (from page 103 of the HM95 series owners manual) "the average useful service life for the lamp is approximately 8,000 hours in low power mode or 6,000 hours in high bright mode."
My lamp did not even last one tenth of its useful service life and this is not an isolated case. THIS SMELLS OF CLASS ACTION LAWSUIT AND TOSHIBA KNOWS IT.
Toshiba should go ahead and send us an extra lamp. I think it is pathetic to spend $3000.00 on a TV set and two months later have to look at a black screen
while waiting on a lamp replacement.
Enmoco, let us know how you feel about this when you are spending over $300.00 a year on lamps when your warranty is over. EW plans only cover one lamp replacement during the 3 to 4 year warranty period.
Short lamp life appears to be the norm not the exception.Thieves and cheats try to justify their actions in the same fashion."The man puts me down",etc. Don't fret over how I'll feel. I,for one,investigated my latest display purchase very well.I I will continue to provide it with what it needs to supply the PQ I like in the setting it works best in for us.When I see something I like better, it will be shuffled off to wherever. BTW,breast beating and ranting about how much something costs here will often fall on deaf ears.Good luck in any future criminal endeavors.
r.jones 06-25-06, 12:04 AM Odds? Based on what field data? Sure, Toshiba acknowledged that their original lamps are at risk of failing prematurely and are offering a solution, but it's not 100% of the lamps, and I would guess it's not even 30%. Whatever it is, I think they're offering a reasonable solution. It's a user replaceable lamp. And class action lawsuit? Give me a break - let's cut the exaggerations and discuss facts.
You're TV needed a new bulb after 2 months and you received a replacement. Mine has not in over 8 months and I have another 16 months of warranty on the bulb and I'm fine with that.
Also, don't you know that Toshiba requires the blown lamp returned to them, otherwise you are charged for the new lamp? So calling them to claim your lamp died when it hasn't will cost you full price for a spare lamp.
And your basing your assumptions on what field data? How did you come up with your magic number of 30%? Class action lawsuits are no exaggeration, they are a reality.
Lets take a poll and see if any lamps have made it to the 6,000 to 8,000 hour service life. At 8 months you are probably the exception and not the norm.
Let us see how we feel about this situation when we are spending at least $300.00 a year on lamp replacement.
r.jones 06-25-06, 12:08 AM Thieves and cheats try to justify their actions in the same fashion."The man puts me down",etc. Don't fret over how I'll feel. I,for one,investigated my latest display purchase very well.I I will continue to provide it with what it needs to supply the PQ I like in the setting it works best in for us.When I see something I like better, it will be shuffled off to wherever. BTW,breast beating and ranting about how much something costs here will often fall on deaf ears.Good luck in any future criminal endeavors.
Good luck in p*ssing your money away and rolling over did a scalded dog to justify your bad purchase.
When you get the replacement does Toshiba give you the option for overnight delivery ? If so, I would pay to do so.
If not I would just buy the lamp from here (http://www.cablesnbulbs.com/bulbs.html) provided this is a legit place to get these lamps ?You can ask TCS about overnight. I received mine in a total of 4 days,sent 2 day delivery. Tosh is set up for this 2 day delivery on these lamps and I just didn't argue.(Happy to get it at all !!) LOL.....As to buying from ANY dealer or ebay, verify the build date as 03/28/2006 or later ,at least. There are a great many of the old style lamps out there. They should have been pulled and replaced by Toshiba (IMHO) but,that's another pan of fish to fry.Good luck to you............. :)
Good luck in p*ssing your money away and rolling over did a scalded dog to justify your bad purchase.I don't quite understand your retort,and also I fogot to ask,what kind of ant. works best on one of them double wides?? :D :D :D
Don1959 06-25-06, 12:30 AM How long is it taking to get a replacement bulb from Toshiba these days ? My 62hm195 is here and I am wondering whether or not I should buy a spare bulb, just in case, so I don't have any down time.
You should/may be able to tell that your bulb is getting close... 2 weeks or so left when you notice a marked drop in brightness.... Call Toshiba at that time.... I believe it states in the manual that you should replace the bulb when this occurs.... Don't tell them that your bulb has blown because it hasn't and didn't..... tell them that you have noticed that it is getting noticeably dimmer.... a "marked drop in brightness".
This worked with Toshiba Canada..... swapped the bulb the next day at the local Toshiba parts agent.... I did not have to wait until it went POP......
Don
originaly posted by r. jones I requested a replacement bulb (the original bulb lasted 2 months to the day) for my 62HM95 on 06/23/06. The CSR said I should have it within 5 days. I wouldn't buy one,
just call Toshiba in a couple of weeks and tell them that it blew out (it will anyway, probably sooner than later). I just had to see this one more time.Yea,thats what it says....................P.S. I will move on now and definitely put you on the ignore list. Aiding and abetting you know.
I ordered the Westinghouse to mount on the wall from BB during a special one day sale. It is due to be delivered the day after tomorrow. Then today I was able to buy the Toshiba for the same price at Frys! The TV is in the den and from the Toshiba screen to the front edge of my sofa is exactly 8'.
I love the picture but do you think this is too big (and I'm afraid the Westy 42" will be too small)? I can't tell yet (you know it takes a few days to really get the feel and I have to decide tomorrow if I'm to cancel the Westy). Thanks. :eek:
MaxHuey 06-25-06, 05:25 AM .............If you can afford a little more, you might want to wait until the 196 models are released. It should happen in the ...........:p
I just ordered 72HMX196 from local TV store 2 weeks ago, he said list price is $300 less than 195. It should arrive in mid August. No difference in specs.
CountZero75 06-25-06, 10:17 AM You're TV needed a new bulb after 2 months and you received a replacement. Mine has not in over 8 months and I have another 16 months of warranty on the bulb and I'm fine with that.
My 46HM94 has been going on for over 9 months now and the lamp is still going strong. Perhaps it is because mine is a 94 and not 95?
My 46HM94 has been going on for over 9 months now and the lamp is still going strong. Perhaps it is because mine is a 94 and not 95?
Your set features a 120 watt hi-bright lamp.The problem lamps have been the 150 watt D95s that Toshiba has supposedly identifyed, by displays serial number,on their website.Continued good luck........... :)
magredc5 06-25-06, 12:28 PM And your basing your assumptions on what field data? How did you come up with your magic number of 30%? Class action lawsuits are no exaggeration, they are a reality.
Lets take a poll and see if any lamps have made it to the 6,000 to 8,000 hour service life. At 8 months you are probably the exception and not the norm.
Let us see how we feel about this situation when we are spending at least $300.00 a year on lamp replacement.
Yes, take a poll - you just proved my point. Am I the exception? Or are the first posts many make on this forum because they have a problem like a dead lamp? By the way, there is a poll on this forum.
You keep referring to "$300/yr for replacements". Again, you are making exaggerating statements. And FYI, I bought an additional 4 yr extended warranty that includes lamp replacements because I knew I was purchasing a set the needs periodic lamp replacements. It's a PROJECTION TV!
If you don't want to deal with this, then you should buy a non-projection TV and stop whining.
Does anyone know if the HD5 DLP chips use wobulation. From my understanding, this is what the new HM66 and HMX66 series are using. BTW, does anyone own either of these sets? Thanks!
r.jones 06-25-06, 01:28 PM Yes, take a poll - you just proved my point. Am I the exception? Or are the first posts many make on this forum because they have a problem like a dead lamp? By the way, there is a poll on this forum.
You keep referring to "$300/yr for replacements". Again, you are making exaggerating statements. And FYI, I bought an additional 4 yr extended warranty that includes lamp replacements because I knew I was purchasing a set the needs periodic lamp replacements. It's a PROJECTION TV!
If you don't want to deal with this, then you should buy a non-projection TV and stop whining.
Chill out! This isn't my first projection TV, However this is the first TV set I bought that failed in two months. I can deal with a lamp that lasts 6000 to 8000 hours not less than 600. If you feel good about it then good for you. Look up the price for a bulb replacement but if you can't handle that here's a link for you http://www.ercservice.com/lamps/toshibalamps/23311153.html. FYI, I also bought an EW at Bestbuy but you better read the fine print, it probably only gives you one bulb replacement in four years. Have your checkbook/creditcard ready and quit being an a$$!
Does anyone know if the HD5 DLP chips use wobulation. From my understanding, this is what the new HM66 and HMX66 series are using. BTW, does anyone own either of these sets? Thanks!HM66 is a 720p resolution display. As such, no TI wobulated chip is used. HD5 is the chip in the 66 series displays. Good luck.... :)
Chill out! This isn't my first projection TV, However this is the first TV set I bought that failed in two months. I can deal with a lamp that lasts 6000 to 8000 hours not less than 600. If you feel good about it then good for you. Look up the price for a bulb replacement but if you can't handle that here's a link for you http://www.ercservice.com/lamps/toshibalamps/23311153.html. Quit being an a$$! www.mentalhealthandillness.com .............magredc5 may be an a$$ in your eyes,but, you have shown EVERYONE who reads this thread the type of individual you are.You like reading from other websites,go to the one above.Just drop all of this nonsense and move on. In the future when you make an outlandish post as the one that started all of this,just say you were mad or whatever,just don't perpetuate it by shifting strategies and making yourself look worse. No help,no post.
r.jones 06-25-06, 01:50 PM http://www.mentalhealthandillness.com/ (http://)
arrogance is a vice not a virtue! Both you guys need to get laid and quit being aggressive to people that don't support yourviews
Enmoco, let us know how you feel about this when you are spending over $300.00 a year on lamps when your warranty is overhttp://www.cablesnbulbs.com/bulbs.html....D95 lamp,$172 not $300. :p And for the last time,money,money,money. People spend that on a nice meal(reasonable wine.. ;) LOL) all the time.Adios pilgrim...... :D
arrogance is a vice not a virtue! Both you guys need to get laid and quit being aggressive to people that don't support yourviewsIt's your morals that were brought into the light. You are beyond arrogant......... :o P.S. I quit,you can win,I'm done!!
Both you guys need to get laid and quit being aggressive to people that don't support yourviews .......... So,magredc5...........I know this incredible redhead.....nice dinner.....moonlight and champagne.....I'll set it up.
magredc5 06-25-06, 11:33 PM .......... So,magredc5...........I know this incredible redhead.....nice dinner.....moonlight and champagne.....I'll set it up.
Hahaha... :) Maybe another time.
As for our friend, I'm done with it too. I think the quality of my posts speak for themselves.
Dealdoc 06-26-06, 07:40 PM I am looking at the 62HM15A. Does anyone have this unit? I have heard it is similar to the 62hm95 but the specs on Toshiba site say it is HD2+ while the 62hm95 is HD4 I think. Aslo does it have the new 150 watt bulb or the 120. I know that the 62hm15 is different from the 62hm15A. The 62hm15 is definitely the hd2+ DLP and has only 1 hdmi input where as the 62hm15a has 2.
Anyone that owns the 62hm15a and can help me out I would appreciate any input, recommendations or information.
msduncan 06-26-06, 10:21 PM I see someone wants to poll how long a bulb lasts. I have the TB25 lamp for my 52HMX84 and it last about 4000 hours. One blew in 8 months and the warantee replacement blew 8 months after that.
I've seen this question posted before on a canadian website but didn't see an answer so I figured I'd ask here:
Does anyone know where to get or what type of lamp is in the case of the TB25? I know it's a mercury lamp 120W-120V, but if I could find just the lamp itself it could be replaced like a flashlight bulb, really easy and would probably save a ton of money.
indil377 06-27-06, 12:18 PM Also, don't you know that Toshiba requires the blown lamp returned to them, otherwise you are charged for the new lamp? So calling them to claim your lamp died when it hasn't will cost you full price for a spare lamp.
Man, I have not sent any of my bad lamps back yet. I wonder how they can charge you? Send a bill or something?
indil377 06-27-06, 12:26 PM .
Is it stealing? I don't think so, the odds are that the lamp will blow within the first few months and Toshiba will replace it free. This will keep him from having to wait
the >5 day waiting period.
Turn about is fair play. Toshiba lied to the consumers when they stated (from page 103 of the HM95 series owners manual) "the average useful service life for the lamp is approximately 8,000 hours in low power mode or 6,000 hours in high bright mode."
My lamp did not even last one tenth of its useful service life and this is not an isolated case. THIS SMELLS OF CLASS ACTION LAWSUIT AND TOSHIBA KNOWS IT.
Toshiba should go ahead and send us an extra lamp. I think it is pathetic to spend $3000.00 on a TV set and two months later have to look at a black screen
while waiting on a lamp replacement.
Enmoco, let us know how you feel about this when you are spending over $300.00 a year on lamps when your warranty is over. EW plans only cover one lamp replacement during the 3 to 4 year warranty period.
Short lamp life appears to be the norm not the exception.
We maintain over 200 projectors. I would say around 10% actually reach the estimated lamp life. A good rule of thumb would be to take the estimated lamp life and knock off about 30% of that. That would be a better estimate of the lamp life(if it is installed correctly and if you keep the filters cleaned regularly).
Also, many people overlook the maintenance costs of an expensive peice of gear when they buy it. The more a piece of gear costs then most likely the more it will cost to maintain. I'm as upset as anyone else is about the lamp problems but at least Toshiba is trying to resolve the issue. I think they can be a little more open with information but that's not up to me.
P.S. You can get replacement lamps directly from Toshiba for $200 and they recommend you go through them so you get the latest lamps.
bskousen 06-28-06, 10:12 AM I just purchased the 62HM15A before looking on this web site and discovering all of the serious issues with defective and/or prematurely failing lamps. :eek: I opened the stand box and have assembled it, but have not opened the TV box. I am seriously considering taking the whole thing back to the store today. This lamp issue has me really worried. I have no problem with getting 3,000-5,000 hours on a lamp. It's the very likely idea of the lamps going out after two or three months of "light" use (no pun intended). What would you guys do? Has Toshiba figured out the issues with the lamps? This makes me want to seriously consider going with a flat panel LCD instead. I have had an older Toshiba rear projector TV for six years with absolutely no problems. Are all the TV manufacturers with user replaceable lamps in DLP and LCD TVs having problems with premature lamp failure?
ohernan 06-28-06, 01:57 PM Just posting an update. The tech came out last week to isolate the source of the buzzing sound. Toshiba's tech support instructed the service tech to unplug a ribbon cable to disable the LE while leaving the bulb cooling fan on, and sure enough, the buzzing noise stopped. So basically the tech misdiagnosed the source of the buzzing noise w/ my set. Toshiba has admitted some color wheels have been noisy, and it requires replacement of the entire LE to remedy. A new LE is now on order.
Toshiba's customer service has been pretty good in my situation. They now have a "file" on my case, and have been calling me regularly to get updates on the service tech's visits. They informed me once he determined the LE to be the source of the buzzing noise, that they'll send it out ASAP, and will contact me to determine if the problem is fixed after it's been replaced.
All that is left to repair is the keystone issue. Toshiba so far is stating that the geometry is "within the limits", whatever that means. Since the whole LE has to be replaced, I'm hoping the geometry will be corrected during that process. I'll wait until after that before I argue with Toshiba that the geometry is off. While the measurements may make it seem like the geometry is not off by much, it is very noticeable while watching 4:3 material or anything with grids and boxes, like video games (Xbox 360) and program guides. I plan on taking pictures to show Toshiba to better illustrate the problem versus giving them the measurement of 0.5 centimeters.
Will post an update later.
FINALLY, I can now say that I love my Toshiba DLP TV! Woo Hoo!!! :D
The LE arrived Monday, and the tech came out right away to replace it, and sure enough, the buzzing noise is completely gone with the new LE. My TV is sooo quiet now, I can finally truly enjoy it without the annoying and distracting noise. So the color wheel was indeed the culprit in my case. I can't even hear the fans going on my set. Thumbs up to Toshiba on this problem that plagued my enjoyment of this TV for 4 months!
On the last issue with the geometry, it is still off. :( I cannot say for sure if it was always there when I first got the TV, or if something was bumped out of alignment after the tech replaced the lamp cooling fan in the first attempt to fix the buzzing noise. I did not notice it until after that first repair, so I'm still thinking the set was damaged.
But, I am so happy that the buzzing noise is gone, and the geometry is off by only a small bit, that I'm reluctant to have the TV mucked with any further and risk causing more problems. The tech guy told me that Toshiba's tech support said the trapezoid cannot be adjusted, and that replacing the LE does not involve any kind of geometry adjustments, that it is mounted on a fixed track in the back of the TV. His suggestion was to speak to customer service and push the issue with them.
I will talk to them and see what else they say about the geometry, and decide then if it's worth pushing the issue. When I get a chance, I'll post pictures here of my TGOS grid on my TV that best shows the geometry being off, and you all here can tell me if I'm being too anal or if I truly have a problem.
MaxHuey 06-28-06, 03:05 PM I just purchased the 62HM15A before looking on this web site and discovering all of the serious issues with defective and/or prematurely failing lamps. :eek: I opened the stand box and have assembled it, but have not opened the TV box. I am seriously considering taking the whole thing back to the store today. This lamp issue has me really worried. I have no problem with getting 3,000-5,000 hours on a lamp. It's the very likely idea of the lamps going out after two or three months of "light" use (no pun intended). What would you guys do? Has Toshiba figured out the issues with the lamps? This makes me want to seriously consider going with a flat panel LCD instead. I have had an older Toshiba rear projector TV for six years with absolutely no problems. Are all the TV manufacturers with user replaceable lamps in DLP and LCD TVs having problems with premature lamp failure?
Just got a call this morning from my favorite TV dealer (specialty shop) Toshiba Canada is offereing 72 HMX195 with Stand for $3000!
Reason: Way too much UNSOLD inventoris and RETURNS
I have personaly returned 2 of them due to various problems every 2~3 weeks (my luck) :rolleyes:
AlanBuck 06-28-06, 03:24 PM Sorry to hear of your experience, but the bulb (user replaceable) failed early, is under warranty and will be replaced. All RP TVs have bulbs and a lot of them have failures - check the other brand threads. Whether your set was in the extended warranty range or not, in hindsight it didn't matter since your bulb failed early. Don't bash the TV for a bad bulb.
Not really true.....read the threads on the Sony A-10's (GW-V). Almost a year of postings and I can only recall maybe one or two persons saying their lamp has died! So it is certainly not a problem with ALL micro-display RPTV's. The older Sony GWIII from fall 2003 to spring 2004 had TONS of early lamp failures, but it seems Sony largely solved the problem on the later build GWIII, and GWIV's since about mid 2004. It also seems that Toshiba has not solved the problem on their TV's as of yet.
magredc5 06-28-06, 05:51 PM Not really true.....read the threads on the Sony A-10's (GW-V). Almost a year of postings and I can only recall maybe one or two persons saying their lamp has died! So it is certainly not a problem with ALL micro-display RPTV's. The older Sony GWIII from fall 2003 to spring 2004 had TONS of early lamp failures, but it seems Sony largely solved the problem on the later build GWIII, and GWIV's since about mid 2004. It also seems that Toshiba has not solved the problem on their TV's as of yet.
But did they solve it by addressing the lamp design or the TV? My point is that the lamp design has an issue, not necessarily the TV. I guess the answer to whether Toshiba solved the problem is if the new lamps have a lower failure rate and last longer than a few hundred hours and hopefully closer to several thousand hours. It's still too early to tell.
I'm not defending Toshiba and expect them to stand behind their product. So far I think they're trying to do that.
Is it normal for the fan to always be on? I just noticed today it was on even though it had been 12 hours since the TV was last on.
DanzBorin 06-29-06, 09:51 AM Is it normal for the fan to always be on? I just noticed today it was on even though it had been 12 hours since the TV was last on.
the fan that hits the cablecard and tuner is always on...
the bulb fan will turn off a few minutes after you turn off the set...
Thanks. One other question. Is it worth getting an upconverting dvd player for this tv? I currently have a 2 year old "regular" dvd player.
DanzBorin 06-29-06, 11:02 AM Thanks. One other question. Is it worth getting an upconverting dvd player for this tv? I currently have a 2 year old "regular" dvd player.
to be honest... just buy a hd dvd player... it's more expensive, but from what I've heard, it's one of the best upconverters on the market, plus you get HD DVD as well...
I bought a sony upconvert when they first came out and love it, but I paid a few bucks (thanks mcdonalds and best buy bucks) for it, and if I had to pay full price I wouldn't have...
I wish I had an HD DVD player... :(
Traveler62 06-29-06, 11:37 AM Thanks. One other question. Is it worth getting an upconverting dvd player for this tv? I currently have a 2 year old "regular" dvd player.
I got the Toshiba D1 HD-DVD player from Walmart. It is my first to upconvert. The standard used to be the Oppo player, but have read in the HD forum that those that have both now have quit using the Oppo since the upconvert on the HD-DVD player is better. You don't even need to buy a bunch of HD-DVDs because Netflix has them and I'm sure soon the local rental stores will carry them. So about $300 more you can have HD-DVD & SD upconversion. The picture is awesome. :)
Hunter Green 06-29-06, 11:45 AM My Toshiba HD-DVD's upconvert was really spectacular, and of course a true HD-DVD was beyond words. Admittedly, the HD-DVD player is a little clunky still, I've had to power-cycle it more than a few times. Hopefully firmware updates will address that before too long. But most of the time it works fine and the picture is fantastic.
DanzBorin 06-29-06, 11:47 AM you can buy hd dvd players at wally world?
any cheaper than BB or CC?
Traveler62 06-29-06, 12:01 PM you can buy hd dvd players at wally world?
any cheaper than BB or CC?
The Toshiba A1 and D1 players are the same, but the D1 is has an all black faceplate, which I preferred. They may only have the players at the W Supercenters. The price is the same and Wally has a 90 day return policy. CC is stuck on Blur Ray and doesn't have the A1.
vilyatur 06-29-06, 02:18 PM Would some kind and generous soul instruct me on how I might access the Service Menu on my 50HM66 so as to determine the lamp hours?
DanzBorin 06-29-06, 02:20 PM The Toshiba A1 and D1 players are the same, but the D1 is has an all black faceplate, which I preferred. They may only have the players at the W Supercenters. The price is the same and Wally has a 90 day return policy. CC is stuck on Blur Ray and doesn't have the A1.
according to walmart.com they are out of stock...
I'd probably still go w/ BB because they have a decent return policy, and I can get 0% for 18 months... :D
1coolkid 06-29-06, 02:37 PM I've had an HM84 46" for a year and 3 months.... no problems at all.
The same here. I had my 46HM84 for a year and 3 months. No issues yet. :)
Dealdoc 06-29-06, 02:52 PM Is there anyone who can help me out on the 62HM15A? I am wondering if it performs well and any annoying issues. Does anyone know if it has the HD2+ DLP and the Radiance 150 bulb?
I am trying to pull the trigger on this unit but am looking for feedback from others who own this.
Thanks
Traveler62 06-29-06, 03:22 PM according to walmart.com they are out of stock...
I'd probably still go w/ BB because they have a decent return policy, and I can get 0% for 18 months... :D
With Walmart, you need to go to the store or call and ask. They may have to look in the back room. The website has shown 0 in stock forever. BB is getting paid off to push BR, so you may have to twist some arms for them to find you one. See the HD-DVD Player Forum. Good Luck!
vrod2028 07-01-06, 01:42 AM Hi everyone! I just purchased the Tosh 56HM66. Going to have it installed later today just in time to catch the Brazil v. France game. Can't wait to see it bask in its HD glory. Hopefully no lamp issues for a long time.
preludejtstyle 07-02-06, 12:18 AM I dont feel like reading though all the bickering in here....
Does anyone know the approx release date for the 62HMX96 or 62MX196?
What I am trying to ask is when will the newest best Toshiba DLP come out?
Traveler62 07-02-06, 09:08 AM I dont feel like reading though all the bickering in here....
Does anyone know the approx release date for the 62HMX96 or 62MX196?
What I am trying to ask is when will the newest best Toshiba DLP come out?
The Toshiba Website is showing the 196 models again and doing a search on the model shows that some of the mail order companies are showing they carry them and they are in stock. Now I need to go and bicker some more :D
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