View Full Version : Denon 3910 Owners Thread


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Baddabing
02-28-07, 11:44 PM
Primary. I've fallen in love with SACD and DVD-A and now can't listen to anything else! Moved up from the 2910 for the better DACs. Wonderful!

I would have to agree with that. :D

Philip Tan
03-01-07, 01:51 AM
My player shows ESS 6609-5. The latest firmware I think is ESS: 6609-E as shown in the JVB digital website.

Anyone know why firmware has numbers like - 5 and other firmware show it as a letter like - E ? I'm not sure if I should purchase the E or what improvement I might see or hear as the one I have right now works good for me. Don't want to change for the sake of getting the latest.

Appreciate any thoughts on the difference. Thanks.


Component Version
ESS 6609-5
Make Day 831
DRV 030825
System 6767-3
DSP 6770
CNE 20040609

mikzip
03-01-07, 06:57 AM
What is the production date of the unit,
is it the CNE number, or Make Day?
Mine Make Day shows 413D, whatever that means :confused:

JohnGZ28
03-01-07, 09:26 PM
My player shows ESS 6609-5. The latest firmware I think is ESS: 6609-E as shown in the JVB digital website.

Anyone know why firmware has numbers like - 5 and other firmware show it as a letter like - E ? I'm not sure if I should purchase the E or what improvement I might see or hear as the one I have right now works good for me. Don't want to change for the sake of getting the latest.

Appreciate any thoughts on the difference. Thanks.


Component Version
ESS 6609-5
Make Day 831
DRV 030825
System 6767-3
DSP 6770
CNE 20040609

When did you purchase it? What is the build date?

Philip Tan
03-01-07, 11:59 PM
Hi JohnGZ28,

I bought it used in December 06. The build date was September 2004.

mikzip
03-02-07, 07:18 AM
How do you see what the build date is, if all the numbers only has to do with the firmware?
I have no stickers or indication anywhere on my unit, can the serial nr. help?

Edit: My unit is an EU model; I know that it is printed on the back of the US model, but how to check this on mine? It was bought new in august 2006.

AnthemAVM
03-02-07, 10:32 AM
Mine is printed on the back of the unit.

pepar
03-02-07, 10:48 AM
Mine is printed on the back of the unit.
Mine, too.

Thimboteous
03-02-07, 01:29 PM
My player shows ESS 6609-5. The latest firmware I think is ESS: 6609-E as shown in the JVB digital website.

Anyone know why firmware has numbers like - 5 and other firmware show it as a letter like - E ? I'm not sure if I should purchase the E or what improvement I might see or hear as the one I have right now works good for me. Don't want to change for the sake of getting the latest.

Appreciate any thoughts on the difference. Thanks.


Component Version
ESS 6609-5
Make Day 831
DRV 030825
System 6767-3
DSP 6770
CNE 20040609

Mine is:

ESS-6609-D
MD 719D
DRV 0300825
SYS 6767-5
DSP 6770
C 20041028

MFG: 04/2006

I have no idea what the differences are; "-B" is still the only update at Denon Update. Mine came with DLIII and all the updates I'm aware of right out of the box.

JohnGZ28
03-02-07, 03:38 PM
Hi JohnGZ28,

I bought it used in December 06. The build date was September 2004.

Sounds like your's went back to Denon for some work at some point.

pepar
03-02-07, 03:50 PM
Sounds like your's went back to Denon for some work at some point.
IIRC, that's been the case with every unit with an official Denon firmware newer than "B".

Philip Tan
03-03-07, 01:56 AM
Ok thanks for the info. I'm just gonna enjoy the good sound and sd picture. No firmware risk taking for me. I'll upgrade when they start adding the HD formats. :D

pepar
03-03-07, 03:27 PM
HELP! I'm trying to play DVD-A. I switched the player mode from VIDEO to AUDIO, and I have a multi-channel analog cable attached to the pre/pro (IR RDC-7). Are there any other settings besides the VIDEO/AUDIO one that I need to make.

mikzip
03-03-07, 04:18 PM
So does anybody have an idea of how to check the build date of an EU model, where this information is not printed on the back of the unit?

Baddabing
03-03-07, 09:34 PM
HELP! I'm trying to play DVD-A. I switched the player mode from VIDEO to AUDIO, and I have a multi-channel analog cable attached to the pre/pro (IR RDC-7). Are there any other settings besides the VIDEO/AUDIO one that I need to make.


You're just now going Multi-Channel analog?
Wow, I thought you would have done that a long time ago.
You do mean "cableS" right? You need all six. I know, I had to ask! Sorry. :o

SC

pepar
03-03-07, 09:43 PM
You're just now going Multi-Channel analog?
Wow, I thought you would have done that a long time ago.
You do mean "cableS" right? You need all six. I know, I had to ask! Sorry. :o

SC
Yeah, I thought I would have, too. :) Especially now that I see what I've been missing, Evidently I'm not alone in figuring this out. The reviewer from SGHT/UltimateAV: "I finally e-mailed Integra Research with my frustrations. They told me to push the remote's tiny Audio button, beneath the cursor arrows. That did the trick, but it made me wonder why they'd made this feature more difficult to access than before. The instructions for engaging the multichannel input were buried in the second-to-last paragraph on the last page of the addendum to the original owner's manual."

I spent an hour and a half being only one button push away from the purest audio I have ever heard.

Baddabing
03-04-07, 03:36 AM
The instructions for engaging the multichannel input were buried in the second-to-last paragraph on the last page of the addendum to the original owner's manual."

I spent an hour and a half being only one button push away from the purest audio I have ever heard.

It is funny the irony of it all how it's always the last stone you look under where you find what you where looking for. :p

Honestly, isn't that analog direct something special. Everyone complains about the amount of cables, blah blah blah. You only have to connect them once. Heck I used broadcast high-grade RG-6, had a friend put on some high grade RCA gas tight connectors and man, I was in business. They are stiff as all get out, but again you only have to deal with them once. I'm a "Do it yourself guy" and proud of it.
I don't know what type of music you're into but for me, whenever I want sit there and shake my head after being the proud owner of this unit.

Steely Dan - Gaucho (DTS)
Dire Straits - Brothers in Arms 20th Anniversary Edition (SACD)
Peter Gabriel - So (SACD)
The Alan Parsons Project - On Air (DTS)
Pink Floyd - Dark Side of the Moon (SACD)

Although I have many DVD-A and SACD most of them are over processed and dynamically too distant from the original recording. These preceding pressings however are quite different, they are very close to the original recordings with regards to dynamic range. Of course you know what they say about opinions. :p
For me, these are worth a listen. I'm still amazed evey time I spin one up. :D

Sam

pepar
03-05-07, 01:40 PM
It is funny the irony of it all how it's always the last stone you look under where you find what you where looking for. :p
But who keeps turning over more stones after it's been found? :D

I don't know what type of music you're into but for me, whenever I want sit there and shake my head after being the proud owner of this unit.

Steely Dan - Gaucho (DTS)
Dire Straits - Brothers in Arms 20th Anniversary Edition (SACD)
Peter Gabriel - So (SACD)
The Alan Parsons Project - On Air (DTS)
Pink Floyd - Dark Side of the Moon (SACD)

Although I have many DVD-A and SACD most of them are over processed and dynamically too distant from the original recording. These preceding pressings however are quite different, they are very close to the original recordings with regards to dynamic range. Of course you know what they say about opinions. :p
For me, these are worth a listen. I'm still amazed evey time I spin one up. :D

I am into all those and more, Sam. Last night I listened to the DVD-A of DSOTM. It's amazing that music I've heard sooo many times can sound sooo different. I have only DVD-As, but I am tempted to end my boycott and purchase the fourteen Genesis albums coming to SACD (http://www.highfidelityreview.com/news/news.asp?newsnumber=11616317)!!!

BillP
03-05-07, 08:39 PM
I have only DVD-As, but I am tempted to end my boycott and purchase the fourteen Genesis albums coming to SACD (http://www.highfidelityreview.com/news/news.asp?newsnumber=11616317)!!!
Oh no! More money I'll have to spend.

mikzip
03-06-07, 02:10 PM
I am only listening to standard cd's, my receiver is not the best, an old marant'z sr5200, so i would like to keep as much as possible of the audio processing in the player.
My speakers is not fulltoned, so i also need to use my sub as well.
It seems i should choose direct on the receiver to to get the best sound direct from the Denon, only problem is, i don't get any signal to my sub this way. I can see that people recommend to use the analog out to get the best signal, is it the same quality to use the 5.1 out as the stereo out?

Basically what i mean is; which connection will give me the best possibly sound with my setup, only listening to standard cd's, and still use my sub at my crossover setting?

I have been reading a lot in this tread and only been more confused sorry

mvaarani
03-06-07, 03:15 PM
Basically what i mean is; which connection will give me the best possibly sound with my setup, only listening to standard cd's, and still use my sub at my crossover setting?

If you want to use the 3910's crossover settings then you have to use the 5.1 analog output to take advantage of the options 3910 offers. Just remeber to set the right settings in the audio menu to output sub signal; turn on 'bass enhancer' and adjust the speaker/crossover settings to suit you system. The 2-channel analog out does not include bass management.

mikzip
03-06-07, 07:15 PM
Ok thanks I will get a 5.1 cable.
If I had full toned stereo speakers, would the 2-channel analog out have given me the best sound for regular cd’s?

The Rang
03-06-07, 10:23 PM
milkzip,

A member from Greenland?

Excellent !

Welcome.

michael1957
03-07-07, 01:17 PM
The 2-channel analog out does not include bass management.

Just wanted to double check this. The manual says (p.38): "BASS ENHANCER: Set whether or not to output signals from the subwoofer when playing two-channel audio signals."

Reading that I would have *assumed* it applied to 2-channel analog out.

I too am trying to work out the best way to incoporate a subwoofer in analog-out mode.

Cheers,
Mike

rmongiovi
03-07-07, 01:31 PM
I have to 'fess up. I'm old fashioned. I'm still a "stereo" kind of guy. Two speakers - nice B&W 803Ds - but only two of them. No desire what so ever for surround sound. I've got the 3910 configured for two speakers.

What benefit do I get if I buy a DVD-A, or SACD disk? If they have to play the 2 channel layer, is it any better than an ordinary CD?

pepar
03-07-07, 01:36 PM
What benefit do I get if I buy a DVD-A, or SACD disk? If they have to play the 2 channel layer, is it any better than an ordinary CD?
The "Advanced Resolution Stereo" on DVD-A is WORLDS better than CD.

mvaarani
03-07-07, 04:31 PM
Just wanted to double check this. The manual says (p.38): "BASS ENHANCER: Set whether or not to output signals from the subwoofer when playing two-channel audio signals." Reading that I would have *assumed* it applied to 2-channel analog out.

I too am trying to work out the best way to incoporate a subwoofer in analog-out mode.

I'm not 100% sure but I think I tested this when I received my 3910:

2-channel analog out output normal stereo signal (=full frequency range) regardless of the bass management settings. The .1 -analog channel may still output signal to subwoofer as chosen in bass management settings. If using 2.1-system you should connect your analog cables into the 5.1-analog connections. This is how I have connected my Denon to my receiver via those 5.1-analog connections.

If you don't filter you main speakers and would like to adjust your sub so that it continues where you main speakers roll-off naturally you could use the combination of 2-channel analog out and .1-channel for the sub from the 5.1-analog connections. I've used my sub like this with my previous system but I think it is better to filter you main speakers - even just a bit (my X-over setting is at 40hz) when there is an option for doing this.

mvaarani
03-07-07, 04:35 PM
If I had full toned stereo speakers, would the 2-channel analog out have given me the best sound for regular cd’s?

In theory: yes.

In practice: who knows what kind of real difference there is between those connections - besides the 2-channel analog out being sturdier.

Have anyone opened their 3910 to take look at the capacitors on the 2 an 5.1 -channels? Some pictures shows those are similiar in some other pictures the 2-channel output has larger caps.

BuckNaked
03-07-07, 11:11 PM
Can someone venture a guess to this mystery:

While playing a DVD-A in advanced resolution surround mode, I see all six channel indicator lights showing on the displays of both my 3910 and my 3805. The mystery is, I know that the disc in question was authored in 5.0 only (no LFE channel). So why is the LFE light indicating a signal when there is no LFE track present??

Thanks!

The Rang
03-07-07, 11:23 PM
The "Advanced Resolution Stereo" on DVD-A is WORLDS better than CD.

I have to agree with this.

Though my SACDs outnumber DVD-A's 10 to 1 it's the latter that are most consistently impressive.

And SACD ain't chopped liver either

david8613
03-08-07, 01:07 AM
really quick question i will be upgrading my projector in the coming weeks from an infocus 4805 to a mitsubishi hd1000, should i be upgrading my dvd player which is a 3910 to maybe an hd dvd because its higher rez, or should i just stay with it. i use it strictly for movies i never listen to high resolution audio, and if i should how much do you think i can fetch for a perfectly mint 3910.

Kevin Johnson
03-08-07, 01:22 AM
really quick question i will be upgrading my projector in the coming weeks from an infocus 4805 to a mitsubishi hd1000, should i be upgrading my dvd player which is a 3910 to maybe an hd dvd because its higher rez, or should i just stay with it. i use it strictly for movies i never listen to high resolution audio, and if i should how much do you think i can fetch for a perfectly mint 3910.

A 3910 on eBay goes for $500-600. I have a 3910 and an HD-A1. The 3910 is upscales SD better and is ergonomicly superior. Supposedly the HD-XA2 is an excellent upscaler. WIth the recent price drop on the XA2, if I didn't care about CD, DVD-A or SACD, I'd be tempted to dump the Denon and get it.

david8613
03-08-07, 09:26 AM
whats the going price for the xa2?

pepar
03-08-07, 10:01 AM
A 3910 on eBay goes for $500-600. I have a 3910 and an HD-A1. The 3910 is upscales SD better and is ergonomicly superior. Supposedly the HD-XA2 is an excellent upscaler. WIth the recent price drop on the XA2, if I didn't care about CD, DVD-A or SACD, I'd be tempted to dump the Denon and get it.
I doubt that DVD-A's/SACD's will ever be played on BD/HD-DVD players, and while hi-res multi-channel music will be released on the new formats eventually, I've not heard a word about when. So for me, it won't be a question of having BD/HD-DVD instead of my 3910, but rather in addition to.

True Fan
03-09-07, 12:43 AM
What benefit do I get if I buy a DVD-A, or SACD disk? If they have to play the 2 channel layer, is it any better than an ordinary CD? The "Advanced Resolution Stereo" on DVD-A is WORLDS better than CD.I second that !!! :D
Also, mind you (rmongiovi) that some of the SACDs are only 2-channels (esp. classics and very old recordings), but they are WAAAY better sounding than regular CDs !

alluringreality
03-09-07, 07:49 PM
WIth the recent price drop on the XA2, if I didn't care about CD, DVD-A or SACD, I'd be tempted to dump the Denon and get it.

I have the XA2 and a Blu-ray player. The thing I find odd about the XA2 is that it stops on DVD layer changes. No one usually even mentions that about the XA2, but I don't like the pause considering how even cheap DVD players don't stop for a second or two.

Kevin Johnson
03-09-07, 08:21 PM
I have the XA2 and a Blu-ray player. The thing I find odd about the XA2 is that it stops on DVD layer changes. No one usually even mentions that about the XA2, but I don't like the pause considering how even cheap DVD players don't stop for a second or two.

Not suprising to me considering how feverish Toshiba has been with getting the second generation HD players out the door. They are shipping them and fixing as many problems as the can via firmware updates. You have to be willing to put up with the early adopter crap to get the best, state of the art image and sound. I went the cheap way by buying a $250 open box 1st generation. When the technology matures (either Blu-Ray or HD... I have no loyalty to an industry that repeately can't get their collective sh** together) , I'll upgrade. Until then, I'm loving the sight and sound from the Netflix HD rentals... the best I've seen and heard in my cave.

antman27
03-12-07, 08:55 PM
HELP
I just got my 3910 back from repair today and I put in a SACD and went to my denon link input of my 3805
I Got Nothing
Grabed the 3910 remote went into set uo BUT the Denon Link is grayed out I can NOT select it
It worked fine beffore the repair
Is it me ??

Krazykaj
03-12-07, 09:02 PM
Make sure that the player is full stopped... you cannot change those settings if the player is being 'used'
The best thing is to open the disc tray and then try the setup changes.

If that doesn't work, then i've no idea :-D
Cheers
KJ

pepar
03-12-07, 09:39 PM
Make sure that the player is full stopped... you cannot change those settings if the player is being 'used'
The best thing is to open the disc tray and then try the setup changes.

If that doesn't work, then i've no idea :-D
Cheers
KJ
If that doesn't work, have the tray empty. You might also check your DL cable and reseat the connectors.

antman27
03-12-07, 10:02 PM
I know its been a LONG Time since my 3910 was conected BUT Should SACDs pass through the denon link ?

pepar
03-12-07, 10:04 PM
I know its been a LONG Time since my 3910 was conected BUT Should SACDs pass through the denon link ?
Do you have the latest firmware? If so, yes.

antman27
03-12-07, 10:06 PM
Not sure what firmware I have - I asked the repair sho to upgrade it when they fixed it BUT who knows if they did
How do I find out what V I have ?

pepar
03-12-07, 11:07 PM
Not sure what firmware I have - I asked the repair sho to upgrade it when they fixed it BUT who knows if they did
How do I find out what V I have ?
To confirm the software version on the DVD3910:
1. Turn the small power button off on the front of the unit.
2. Hold down the PLAY and OPEN/CLOSE buttons on the front of the unit, both at the same time.
3. Turn the power back on and continue holding the buttons for 3 seconds, then let go.
4. After “>II LOADING” shows on the display, press the 3,2,6,5 buttons on the remote (in that order) and then press the MENU button to see the version.

You'll need at minimum 6609-B. I say "at minimum" because that is the version that activated DenonLink 3 (SACD-compliance), but some units sent for repair come back with -C or -D.

antman27
03-12-07, 11:27 PM
Looks like I have
ESS 6609-5
is this correct ?

pbarach
03-13-07, 06:50 AM
HELP
I just got my 3910 back from repair today and I put in a SACD and went to my denon link input of my 3805
I Got Nothing
Grabed the 3910 remote went into set uo BUT the Denon Link is grayed out I can NOT select it
It worked fine beffore the repair
Is it me ??

You have to assign DenonLink as an input on the 3805 before the 3910 will allow you to select DenonLink as an output.

pepar
03-13-07, 09:12 AM
Looks like I have
ESS 6609-5
is this correct ?
Dunno. Never heard of that one before. They've all had "dash-letter" suffixes. Try pbarach's suggestion and see (hear) what happens.

MarkStega
03-13-07, 09:42 AM
Looks like I have
ESS 6609-5
is this correct ?

That's old software, you need to download newer firmware from the Denon site:

ESS-6609-5 Dec-04
1) Chroma spread on PAL and HDMI
2) Picture disappears momentarily when switching horizontal position from +6 to +7
3) With progressive component output a white belt appears when using squeeze mode

ESS-6609-6 Jan-05
1) Installs HDMI version 1.1
2) Correction for no DVD-A menus on DVI output

ESS-6609-8 Feb-05
1) Corrects for black level adjustment and range while in Normal mode
2) Instruction sheet for HDMI 1.1 update

ESS-6609-9 Mar-05
1) Corrects returning to menu after episode index is selected on "The A-Team" disc.
2) Corrects video & sound interruption on PAL version "Star Wars Episode 2" disc.

ESS-6609-A Apr-05
SYS-6767-4 1) Corrects blinking IEEE-1394 indicator and sound interuptions after power cycle
2) General video improvement

ESS-6609-B May-05
SYS-6767-5 1) HDMI compatibility with EDID > 258 bytes
CNE-20041028 2) IEEE-1394 improvement
MD-330 3) HDMI connectivity improvement
4) Plaback of CD's with 10 tracks
5) "Raging Bull" correction
6) "River Dance" correction

ESS-6609-B Jul-05
SYS-6767-5 1) HDMI compatibility with EDID > 258 bytes
CNE-20041028 2) IEEE-1394 improvement
MD-413D 3) HDMI connectivity improvement
4) Plaback of CD's with 10 tracks
5) "Raging Bull" correction
6) "River Dance" correction
7) DL-III enabled for SACD playback

True Fan
03-16-07, 11:49 AM
You have to assign DenonLink as an input on the 3805 before the 3910 will allow you to select DenonLink as an output.That's absolutely not true - one device's setup has nothing to do with the other's ! :p
To antman27:
Did you have your SACD already playing in your tray, while trying to do setup ? If yes, then that's what it is - you can not do changes in setup while the disc is playing.
Another thing: Did you see both options , DL2 and DL3 (even when greyed out) on your screen ? If only DL2, then you need to do the firmware update (like other users mentioned before).

pepar
03-16-07, 11:59 AM
That's absolutely not true - one device's setup has nothing to do with the other's ! :p
I believe the OP was saying that if the AVR is not configured to receive the DL data, the 3910 will not have DL available as an output. I *think* I remember reading this in other posts.

pbarach
03-16-07, 12:14 PM
I believe the OP was saying that if the AVR is not configured to receive the DL data, the 3910 will not have DL available as an output. I *think* I remember reading this in other posts.

That's what I was saying. I have seen this happen on my own system. The 3910 was connected to my 3805 with optical, DenonLink, and analog 5.1 (and an HDMI cable connected the DVD player directly to the TV, but the TV speakers were turned off). On the 3805 I had chosen OPT1 as the digital input for my DVD player, which was the 3910. When I viewed the setup screens from the 3910, DenonLink was grayed out.

Next, on the 3805 I assigned DLink instead of OPT1 as the digital input for the DVD player. When I brought up the setup screens for the 3910 again, DenonLink was no longer grayed out and I was able to use it without any problem at all.

My conclusions are that there is some kind of handshaking over the Dlink cable between the two pieces of equipment, and that the 3910 will gray out the Dlink option unless it is getting a signal coming back from the 3805 that indicates that the cable has been assigned as an input.

Thimboteous
03-20-07, 01:16 AM
Great Info!
Have any idea what changes were in -C and -D...?

My unit in particular is:

MFG 04/2006
ESS-6609-D
MD 719D
DRV 0300825
SYS 6767-5
DSP 6770
C 20041028


That's old software, you need to download newer firmware from the Denon site:

ESS-6609-5 Dec-04
1) Chroma spread on PAL and HDMI
2) Picture disappears momentarily when switching horizontal position from +6 to +7
3) With progressive component output a white belt appears when using squeeze mode

ESS-6609-6 Jan-05
1) Installs HDMI version 1.1
2) Correction for no DVD-A menus on DVI output

ESS-6609-8 Feb-05
1) Corrects for black level adjustment and range while in Normal mode
2) Instruction sheet for HDMI 1.1 update

ESS-6609-9 Mar-05
1) Corrects returning to menu after episode index is selected on "The A-Team" disc.
2) Corrects video & sound interruption on PAL version "Star Wars Episode 2" disc.

ESS-6609-A Apr-05
SYS-6767-4 1) Corrects blinking IEEE-1394 indicator and sound interuptions after power cycle
2) General video improvement

ESS-6609-B May-05
SYS-6767-5 1) HDMI compatibility with EDID > 258 bytes
CNE-20041028 2) IEEE-1394 improvement
MD-330 3) HDMI connectivity improvement
4) Plaback of CD's with 10 tracks
5) "Raging Bull" correction
6) "River Dance" correction

ESS-6609-B Jul-05
SYS-6767-5 1) HDMI compatibility with EDID > 258 bytes
CNE-20041028 2) IEEE-1394 improvement
MD-413D 3) HDMI connectivity improvement
4) Plaback of CD's with 10 tracks
5) "Raging Bull" correction
6) "River Dance" correction
7) DL-III enabled for SACD playback

no_cure
03-21-07, 05:48 PM
Hey guys,
Perhaps this has been addressed before, but I appreciate it if you guys help me out. I have a 3910 with a manufacture date of August 2006. I find the unit to be superb in both audio and picture quality. I have a plethora of store bought movies, as well as DVD-R copies, but I have tried several dual layer DVD+R movies but it's a no go...my player either won't play them or just freezes, so hopefully I have not done any damage to the unit.

Any suggestions? Is there a firmware upgrade I'd need or something? Has anyone been able to play dual layer DVD+R on the 3910?
Thanks for your help!

pbarach
03-21-07, 07:27 PM
Any suggestions? Is there a firmware upgrade I'd need or something? Has anyone been able to play dual layer DVD+R on the 3910?
Thanks for your help!

Yes, I have made several copies of DVD's using Verbatim DVD+R dual layer blanks, and they played perfectly on my 3910. I don't know if other brands of this media work less well, but I have had zero problems.

As for a firmware upgrade, the version that's available on the USA Denon website was the one that was installed on my machine when I purchased it (sorry, I don't recall the version). Therefore, I didn't upgrade the firmware.

pepar
03-21-07, 08:16 PM
Hey guys,
Perhaps this has been addressed before, but I appreciate it if you guys help me out. I have a 3910 with a manufacture date of August 2006. I find the unit to be superb in both audio and picture quality. I have a plethora of store bought movies, as well as DVD-R copies, but I have tried several dual layer DVD+R movies but it's a no go...my player either won't play them or just freezes, so hopefully I have not done any damage to the unit.

Any suggestions? Is there a firmware upgrade I'd need or something? Has anyone been able to play dual layer DVD+R on the 3910?
Verify your software:

1. With no disc in the player, drawer closed, turn the main power OFF with the "On/Off" button.

2. Press and hold the Play and Open/Close buttons at the same time.

3. While holding the buttons in 2 above, turn the main power ONwith the "On/Off" button and release the two buttons after THREE SECONDS.

4. The Play/Pause indicator in the lower left portion of the display should appear.

5. Wait for the Loading message to clear from the display.

6. On the remote control, press the numeric buttons "3" "2" "6" "5"

7. Press the menu button on the remote control repeatedly until you have checked that the four version numbers . . . have shown in the display.

8. To reset the player, turn the Main power OFF with the "On/Off" button.

Compare to MarkStega's chart.

True Fan
03-22-07, 12:00 PM
Verify your software: I don't think the firmware has anything to do with that. As you can check on the list of firmware upgrades (provided above by MarkStega) none of the improvements contained DVD+R or double layer issues. Most likely his problem is more related to the type/brand of media he's using.

pepar
03-22-07, 12:06 PM
I don't think the firmware has anything to do with that. As you can check on the list of firmware upgrades (provided above by MarkStega) none of the improvements contained DVD+R or double layer issues. Most likely his problem is more related to the type/brand of media he's using.
Possibly (or even probably), but everyone should be running the latest firmware and then troubleshoot from there.

Baddabing
03-22-07, 12:38 PM
Hey guys,
Perhaps this has been addressed before, but I appreciate it if you guys help me out. I have a 3910 with a manufacture date of August 2006. I find the unit to be superb in both audio and picture quality. I have a plethora of store bought movies, as well as DVD-R copies, but I have tried several dual layer DVD+R movies but it's a no go...my player either won't play them or just freezes, so hopefully I have not done any damage to the unit.

Any suggestions? Is there a firmware upgrade I'd need or something? Has anyone been able to play dual layer DVD+R on the 3910?
Thanks for your help!

You might also want to make sure you have no labels on the media, this unit is very picky on the weight or balance of the media in the tray. I had many of -R's and +R with lables on them and they would not play. I removed the labels and "shazzaaam", away they went.

Hope this helps. ;)

SC

btiltman
03-22-07, 12:43 PM
Yes, I have made several copies of DVD's using Verbatim DVD+R dual layer blanks, and they played perfectly on my 3910. I don't know if other brands of this media work less well, but I have had zero problems.

Same here...... no problems and I am using the same disks. I also only burn at 2.4x or 4x, rarely faster.

MarkStega
03-22-07, 12:59 PM
Great Info!
Have any idea what changes were in -C and -D...?

Unfortunately the Denon web site still shows -B as the most recent firmware available, so no, I have no idea of what is in -C and -D...

Don1959
03-22-07, 01:05 PM
Verbatim DVD+R dual layer blanks work great on my 3910.. the only time I have any problem is when the burn is not great...... test your disks with nero cd-dvd speed test and see how good the burn is.....

Don

pepar
03-22-07, 03:34 PM
Unfortunately the Denon web site still shows -B as the most recent firmware available, so no, I have no idea of what is in -C and -D...
We've touched on this. The working theory is that when you enter your model number, the site offers you the latest firmware version for your HARDWARE rev. and flashing with a version "newer" than your build should have may be detrimental.

MarkStega
03-22-07, 03:46 PM
We've touched on this. The working theory is that when you enter your model number, the site offers you the latest firmware version for your HARDWARE rev. and flashing with a version "newer" than your build should have may be detrimental.Thanks - Somehow in the hundreds of pages and the years of existance of this thread, I missed this discussion. So if someonehas a newer 3910 then mine, perhaps you could check the web site and get the info for the subsequent versions...

I'll happily add to my document so that there is a consolidated list of changes.

pepar
03-22-07, 03:52 PM
Thanks - Somehow in the hundreds of pages and the years of existance of this thread, I missed this discussion. So if someonehas a newer 3910 then mine, perhaps you could check the web site and get the info for the subsequent versions...

I'll happily add to my document so that there is a consolidated list of changes.
My bad, Mark. It was within the last few weeks, but it was the 2910 thread. :o

But I am happy to contribute that factoid to the incredible body of knowledge contained within the members posting on this thread. ;)

antman27
03-23-07, 10:18 PM
Ok I just did my upgrade to ESS-6609B -I can NOW play SACDs from my denon link to my 3805
So what is BEST for sacds and DVDa the denon link or 6 analog cables ?
How about for DVDs Opt,dig coax ,denon link ?
Normal cds I should use the 2 CH analogs to my 3805 right ?

pbarach
03-23-07, 10:48 PM
Ok I just did my upgrade to ESS-6609B -I can NOW play SACDs from my denon link to my 3805
So what is BEST for sacds and DVDa the denon link or 6 analog cables ?
How about for DVDs Opt,dig coax ,denon link ?
Normal cds I should use the 2 CH analogs to my 3805 right ?

There aree advantages to either way, If you use DenonLink for anything, then the DAC conversion takes place in the 3805, and you can use Room EQ settings and rhe 3805' bass management facilty. If you use 6.1 analog, then the DAC conversion takes places in the 3910, and the player also handles bass management. RoomEQ settings on the 3805 do not apply.

If my case, the DAC's on the 3910 sound better in music, so I use the analogs for all of my music. In contrast, I like the RoomEQ settings for movies, because they make dialogue more audible, so I use either DenonLink or one of the other digital inputs (all three of these options give essentially the same result) for movies.

In summary, the important thing to know which sounds better to YOU.

antman27
03-23-07, 11:00 PM
The only thing I do not have conected is the 6 analogs BUT I do get to use my room EQ with the 2 CH L&R analog outputs

tburden
03-30-07, 02:20 PM
I'm not sure if I have a receiver question or a DVD player question, so I apologize for posting this on both the Denon 4806 and 3910 threads.

I have no luck getting my Denon DVD-3910 to pass video and audio signals via an HDMI cable through my Denon AVR-4806 receiver to my Sony KDF-55WF655 TV.

Prior to adding the DVD-3910, I had a Denon DVD-757 and a DirecTV HR20-700 each hooked into the receiver via HDMI cables with another HDMI cable to the monitor. No problem, although I did have to use an optical cable to get sound from the DirecTV PVR. In setting up the receiver, I selected "HDMI" for both video inputs (HDMI#1-DVD; HDMI#2-DBS) and HDMI#1-DVD & OPT#1-DBS).

After exchanging the Denon DVD-3910 for the DVD-757, I get no sound or picture. If I connect the 3910 to the amp via component and optical and make the appropriate RCA/Optical entries on the setup screen, everything is fine.

Why can't I get audio or video via HDMI from the 3910???

I would appreciate any help.

PsaltyDog

Don1959
03-30-07, 05:07 PM
If I connect the 3910 to the amp via component and optical and make the appropriate RCA/Optical entries on the setup screen, everything is fine.

You have to enable HDMI on the 3910... look at the top left of the remote, HDMI/DVI select and format buttons ... you can choose between HDMI YCbCr, HDMI RGB, DVI and off... the format button selects the resolution... 1080i, 720p and 480p.

I don't think the component and HDMI can be active at the same time so I am pretty sure this is your problem....

Also there are settings for HDMI audio in the menu, these will have to configured for your setup too.

Hope this helps...

Don

pepar
03-30-07, 07:52 PM
Or maybe read the manual. :rolleyes:

tburden
03-30-07, 08:45 PM
Or maybe read the manual. :rolleyes:
pepar,
Gee--there's a novel thought. I have read the manual extensively, both manuals actually. I did the 3910 setup and, using the remote and the buttons on the DVD front panel, selected HDMI (both YCbCR and RGB), but no effect. That's why I posted here-looking for advice not a smartassed remark.

Don,
Thanks for your reply. In attempting the 3910 setup, since no video is being passed to the screen via HDMI, I can't figure out how to see the DVD setup screens to change the defaults and nothing changes in the DVD display window. I guess I can now try to enable the HDMI settings using the video from the component setup, then switch the receiver back to the HDMI and give it a try.
Thank you again,
Tom

Don1959
03-30-07, 09:55 PM
Try hooking it up with a s-video connection - I believe that s-vid and HDMI can be hooked up at the same time... that way you can switch back and forth between the two on your TV to see if anything has worked.

When you enable HDMI do you see the information on the units display? do you see the little HDMI indicator blinking?

One last thing... try hooking the HDMI connection directly to your TV... see if that works...

Don

pepar
03-30-07, 11:29 PM
pepar,
Gee--there's a novel thought. I have read the manual extensively, both manuals actually. I did the 3910 setup and, using the remote and the buttons on the DVD front panel, selected HDMI (both YCbCR and RGB), but no effect.
A brief mention of that - "I have read the manual extensively" - in your original post instead of going into detail about previous gear and setups which have no bearing on your present problem might have been more helpful to members trying to determine what you might be doing wrong. Many do not read the manual and find it easier to post here.

tburden
03-31-07, 09:37 PM
Try hooking it up with a s-video connection - I believe that s-vid and HDMI can be hooked up at the same time... that way you can switch back and forth between the two on your TV to see if anything has worked.

When you enable HDMI do you see the information on the units display? do you see the little HDMI indicator blinking?

One last thing... try hooking the HDMI connection directly to your TV... see if that works...

Don


Don,
The S-vid did the trick. I was then able to see the 3910 setup screens and change the defaults.
Many thanks!
Tom

Don1959
03-31-07, 10:04 PM
Glad to be of help.... enjoy the 3910... it is a great unit

Don

AnthemAVM
04-01-07, 07:20 PM
Hello,

I want to play some 5.1 audio disk on my 3910. Do I need to run the RCA cables to get the 5.1 Audio?

Thanks

JohnGZ28
04-01-07, 07:58 PM
Hello,

I want to play some 5.1 audio disk on my 3910. Do I need to run the RCA cables to get the 5.1 Audio?

Thanks

What other cables are you running?

If you have D-Link, no you do not need RCAs.

pepar
04-01-07, 10:11 PM
What other cables are you running?

If you have D-Link, no you do not need RCAs.
Same for Firewire - if you have that, no analog cables are necessary.

AnthemAVM
04-01-07, 10:14 PM
I am currently running HDMI for Video and Optical for Sound. Can the HDMI carry the audio portion also?

What is Firewire?

pepar
04-01-07, 10:21 PM
I am currently running HDMI for Video and Optical for Sound. Can the HDMI carry the audio portion also?

What is Firewire?
HDMI cannot carry the hi-resolution audio on DVD-A/SACD from your 3910. Firewire=IEEE1394=iLink

no_cure
04-02-07, 05:29 PM
Verify your software:

1. With no disc in the player, drawer closed, turn the main power OFF with the "On/Off" button.

2. Press and hold the Play and Open/Close buttons at the same time.

3. While holding the buttons in 2 above, turn the main power ONwith the "On/Off" button and release the two buttons after THREE SECONDS.

4. The Play/Pause indicator in the lower left portion of the display should appear.

5. Wait for the Loading message to clear from the display.

6. On the remote control, press the numeric buttons "3" "2" "6" "5"

7. Press the menu button on the remote control repeatedly until you have checked that the four version numbers . . . have shown in the display.

8. To reset the player, turn the Main power OFF with the "On/Off" button.

Compare to MarkStega's chart.

Hi guys,
Many thanks for your advice, unfortunately, I was out on many business trips since my original post and I couldn't check any/all your suggestions...till this weekend!

I tried checking for the version code as described by Pepar, but I couldn't get to the screen, the player just seems to freeze thinking about something. Did that twice, then I gave up. I followed these steps, and after pushing 3,2,6,5 and pushing Menu nothing whatsoever appeared on my screen. Maybe I'll try it again tonight, but I'm sure I'll be busy watching the NCAA championship...should be an awesome game!

no_cure
04-02-07, 05:31 PM
Yes, I have made several copies of DVD's using Verbatim DVD+R dual layer blanks, and they played perfectly on my 3910. I don't know if other brands of this media work less well, but I have had zero problems.

As for a firmware upgrade, the version that's available on the USA Denon website was the one that was installed on my machine when I purchased it (sorry, I don't recall the version). Therefore, I didn't upgrade the firmware.

Thanks Pbarach,

I actually didn't burn these DVDs, they were 'donated' to me, but they too are Verbatim DVD+R DL. I believe they were burnt using DVD Shrink & Nero at a 2X speed, but I'm not sure. Like I mentioned above, I tried checking to see my SW version, but I wasn't too successful, nor did I have the patience to try the 3rd time (it was past midnight, so it was a moot point)

no_cure
04-02-07, 05:36 PM
You might also want to make sure you have no labels on the media, this unit is very picky on the weight or balance of the media in the tray. I had many of -R's and +R with lables on them and they would not play. I removed the labels and "shazzaaam", away they went.

Hope this helps. ;)

SC

Baddabing,

Thanks for the advice, and actually, come to think of it, these DVDs do have a label pasted on them, so I'll try to remove them tonight.

My buddy though (the media originator) has an OPPO and he has no problem playing them...

AnthemAVM
04-03-07, 10:47 PM
HDMI cannot carry the hi-resolution audio on DVD-A/SACD from your 3910. Firewire=IEEE1394=iLink

Looks like like my Anthem D2 will not take a Ilink, so I am stuck with RCA cables.

Michael

pepar
04-04-07, 12:20 AM
Looks like like my Anthem D2 will not take a Ilink, so I am stuck with RCA cables.

Michael
I don't think I would say "stuck" as the 3910 has excellent DACs.

JohnGZ28
04-04-07, 07:21 AM
Baddabing,

Thanks for the advice, and actually, come to think of it, these DVDs do have a label pasted on them, so I'll try to remove them tonight.

My buddy though (the media originator) has an OPPO and he has no problem playing them...

Think of your 3910 as a Ferrari and the OPPO as a Chevy. You can put anything in the Chevy and it will just run and run, while the Ferrari is very temperamental so you are very careful as to what you put in it.

The Rang
04-04-07, 09:34 AM
Think of your 3910 as a Ferrari and the OPPO as a Chevy. You can put anything in the Chevy and it will just run and run, while the Ferrari is very temperamental so you are very careful as to what you put in it.

Temperamental is a great word to describe them.

I tried playing Art Pepper's So In Love last night.
First attempt it wouldn't recognize the SACD layer, second attempt I heard dropouts during the first minute of track 1, third time no problem. Disc or player?

pepar
04-04-07, 10:09 AM
Temperamental is a great word to describe them.

I tried playing Art Pepper's So In Love last night.
First attempt it wouldn't recognize the SACD layer, second attempt I heard dropouts during the first minute of track 1, third time no problem. Disc or player?
Did you know that Dual Layer Hybrids are not from any "Book" and as such are NOT supported by the 3910, or many (most?) other DVD/CD players?

pbarach
04-04-07, 11:51 AM
Did you know that Dual Layer Hybrids are not from any "Book" and as such are NOT supported by the 3910, or many (most?) other DVD/CD players?

Maybe you're referring to the DualDisc hybrids, which have a DVD-video on one side, and redbook CD on the other? Those are notorious for tripping up various models of CD/DVD players.

I tried playing Art Pepper's So In Love last night.
First attempt it wouldn't recognize the SACD layer, second attempt I heard dropouts during the first minute of track 1, third time no problem. Disc or player?
Either the disc (is it dirty?) or your player is defective, but the SACD Hybrid format is not the problem. I have a 3910, and it as played every one of several dozen SACD multiple-layered hybrids that I've auditioned, without a hiccup or a hitch. This includes some library copies that weren't in peak shape. I don't know of any functioning "universal" players that balk at SACD Hybrids, nor have I heard of any CD-only players that were unable to play the redbook layer of a Hybrid. I have a Marantz CD-67 SE-II that is a little finicky with certain CD-R media that may be a little less reflective (e.g., Memorex black CD-R's), but it has never failed to play the CD layer of an SACD hybrid.

Whether or not SACD Hybrids are officially "supported," they should play all of the layers when used in any SACD player, and the Redbook layer should play in any functional cd player.

BuckNaked
04-04-07, 06:26 PM
OK, I've read this whole thread (again) and Ii still can't find any solid information on the SACD Filter setting. Where do you guys have your set......50 or 100kHz???

What's the difference?
Can you hear it???
Is one more harmful to my system???
Why does my dog freak out when I play SACDs???????

Zen Traveler
04-04-07, 06:40 PM
Why does my dog freak out when I play SACDs???????

Given what your Forum name is it may be what you are wearing (or not) while listening to SACD's. :eek:

BTW, I have mine set to 100k. I am not near my manual, but I believe it has to do with what your AVR can accept. If I remember right you can find that number on the Spec page of your AVR manual.

True Fan
04-10-07, 08:09 PM
OK, I've read this whole thread (again) and Ii still can't find any solid information on the SACD Filter setting. Where do you guys have your set......50 or 100kHz???

What's the difference?
Can you hear it???
Is one more harmful to my system???
Why does my dog freak out when I play SACDs???????If you don't know, cannot find the answer here or in manual, just go with the default setting and be happy !
Anyway, young human's ear can hear only audible sound up to around 20kHz, so what's the point ? :p

JBaumgart
04-10-07, 08:31 PM
If you don't know, cannot find the answer here or in manual, just go with the default setting and be happy !
Anyway, young human's ear can hear only audible sound up to around 20kHz, so what's the point ? :p

This raises the question: What would be the point of Denon giving you the option?

todd95008
04-10-07, 09:48 PM
Great Info!
Have any idea what changes were in -C and -D...?

My unit in particular is:

MFG 04/2006
ESS-6609-D
MD 719D
DRV 0300825
SYS 6767-5
DSP 6770
C 20041028

I have the same firmware numbers (ESS-6609-D etc.) on unit built May 05.
When I enter the S/N on Denon web site it shows 6609-B as the latest firmware.
I think this is the same as "B" but factory version, who knows ??
At least it looks like my unit is as up to date as it can get.

True Fan
04-11-07, 12:13 PM
This raises the question: What would be the point of Denon giving you the option?When they designed this unit (3-4 years ago) they were still hoping for the "Close Encounters of the 3-rd Kind", and then - who knows?
Such an instrument could have proven usefull in the line of communication with aliens (like in the famous movie of the same title) ;)

mvaarani
04-12-07, 04:15 AM
Anyway, young human's ear can hear only audible sound up to around 20kHz, so what's the point ? :p

Actually, things are not so black and white. The was a recent study in which persons were played the same music with and without high frequencies (up to 100khz). The researches could measure differences in heart rate (or was it brainwave?). Also the persons preferred the 100khz versions.

budlyte
04-21-07, 08:53 PM
I just bought a 3910 and noticed that when I play DVD-A discs the output level is lower than that of SACDs and CDs, so I have to turn up the volume on my receiver. Is this normal for the 3910? I've never had to adjust the volume when playing DVD-As on my Kenwood or OPPO players. I am playing all formats thru the 5.1 multi-channel analog outs.

EDIT: After further testing, both SACD and DVD-A levels are lower on the 3910. Redbook is the same as on previous players. I was playing a new Billy Joel SACD, which I didn't realize has a higher level to begin with, so I mistakenly thought that SACD levels were normal on the 3910. I went back and played some SACDs that I was more familar w/ and determined that their levels are lower on the 3910 in comparison to the OPPO and Kenwood. Not a big deal. They sound fantastic anyway. :D

Also, I am not using the Source Direct function on the 3910. According to the manual, the SD setting boosts SACDs by 15db and the sub by 5db. Anyone know if SD boosts DVD-A levels as well?

Don1959
04-21-07, 09:35 PM
I just bought a 3910 and noticed that when I play DVD-A discs the output level is lower than that of SACDs and CDs, so I have to turn up the volume on my receiver. Is this normal for the 3910? I've never had to adjust the volume when playing DVD-As on my Kenwood or OPPO players. I am playing all formats thru the 5.1 multi-channel analog outs.

CDs SACDs and DVD-A all have about the same output level from my 3910... athough each disk can be a little different... I have had problems getting bass output to be consistent across types...

So, how do DVD-A and SACDs sound on the 3910 compared to the OPPO (970?)

Don

budlyte
04-21-07, 09:43 PM
Thanks for the reply. I figured there might be a problem w/ my 3910 regarding DVD-A levels, so I may end up exchanging it for another one.

All formats sound better on the 3910. Better sound stage and more defined bass.

AnthemAVM
04-21-07, 09:46 PM
Anyone using a 3910 with a D2 with 1.11e, and having a handshake problem. The HDMI and 1080i is flashing on the front of the unit.

Thanks

budlyte
04-22-07, 10:45 AM
CDs SACDs and DVD-A all have about the same output level from my 3910... athough each disk can be a little different... I have had problems getting bass output to be consistent across types...

So, how do DVD-A and SACDs sound on the 3910 compared to the OPPO (970?)

Don

Don - I edited my previous post regarding SACD levels. One thing I forgot to mention originally was that I am not using the Source Direct setting, which boosts SACD levels by 15db. Do you have this function turned on?

budlyte
04-22-07, 12:37 PM
Problem solved! I tried turning on Source Direct, and it boosted the levels for SACD and DVD-A. However, prior to turning on SD, I had my center and surrounds set to a size of SMALL. Source Direct automatically changes all speakers to LARGE. I turned off SD but kept the sizes set to LARGE and got the same boost in levels.

I'm not sure what Denon considers to be a large speaker vs. a small. Any ideas? Will I damage my center and surrounds if I leave them set a large instead of small?

I am VERY impressed with the sound of this player so far.

pepar
04-22-07, 01:49 PM
Problem solved! I tried turning on Source Direct, and it boosted the levels for SACD and DVD-A.
What connection are you using between 3910 and your AVR/pre-pro?

However, prior to turning on SD, I had my center and surrounds set to a size of SMALL. Source Direct automatically changes all speakers to LARGE. I turned off SD but kept the sizes set to LARGE and got the same boost in levels.

I'm not sure what Denon considers to be a large speaker vs. a small. Any ideas? Will I damage my center and surrounds if I leave them set a large instead of small?
In my humble opinion, there are NO "large" speakers, at least none that most of us can afford. (Buy a full range speaker system. If that system can be improved with a subwoofer, then it is not "large.") Setting bass management to "large" sends all frequencies to the main speakers. If they are full range speakers, they will not be harmed, but they will no doubt fail to reproduce the 20Hz - 40Hz octave, and fuggetibout below 20Hz.

budlyte
04-22-07, 01:56 PM
I am using the analog multi channels and coax digital to the receiver.

I'd like to leave everything set to large, as I like the sound better. The center and surrounds should handle down to 60-80Hz at most. I don't have a sub, so all of the bass is handled by the other speakers.

JBaumgart
04-22-07, 02:02 PM
In my humble opinion, there are NO "large" speakers, at least none that most of us can afford. (Buy a full range speaker system. If that system can be improved with a subwoofer, then it is not "large.") Setting bass management to "large" sends all frequencies to the main speakers. If they are full range speakers, they will not be harmed, but they will no doubt fail to reproduce the 20Hz - 40Hz octave, and fuggetibout below 20Hz.

I actually do use subwoofers with my L/F main speakers, using the subs' crossovers to send frequencies above 60Hz to the main speakers. The subs came with a calibration CD and with that and a mic I was able to achieve a pretty flat response down to 20Hz and therefore I set these to large. I also use a separate sub for LFE and the center, side and rear surrounds which I set to small because they are only good (flat) to around 50Hz. Anyway besides the wife asking "Why do you need so many speakers?" this works for me. ;)

pepar
04-22-07, 02:11 PM
I am using the analog multi channels and coax digital to the receiver.

I'd like to leave everything set to large, as I like the sound better. The center and surrounds should handle down to 60-80Hz at most. I don't have a sub, so all of the bass is handled by the other speakers.
You don't have a choice then - you have to set bass management to large for mains and tell it you have no sub.

pepar
04-22-07, 02:15 PM
I actually do use subwoofers with my L/F main speakers, using the subs' crossovers to send frequencies above 60Hz to the main speakers. The subs came with a calibration CD and with that and a mic I was able to achieve a pretty flat response down to 20Hz and therefore I set these to large. I also use a separate sub for LFE and the center, side and rear surrounds which I set to small because they are only good (flat) to around 50Hz. Anyway besides the wife asking "Why do you need so many speakers?" this works for me. ;)
Well, that *is* the bottom line. :)

But there is concern about outputting bass frequencies from mains because the locations are usually not ideal for bass reproduction, whereas a subwoofer can usually be placed more correctly.

JBaumgart
04-22-07, 02:26 PM
Well, that *is* the bottom line. :)

But there is concern about outputting bass frequencies from mains because the locations are usually not ideal for bass reproduction, whereas a subwoofer can usually be placed more correctly.

Yes I know but I have limited placement options in my family room, even for the sub, which is probably why I've found that using Denon Link + my receiver's Room EQ sounds better than the 5.1 analog connection for most recordings, especially DVD Audio which I have quite a few of. The calibration CD that came with the subs that I use with the mains also did wonders for eliminating a large peak that I had around 30Hz, and this made their placement less of an issue.

pbarach
04-22-07, 06:30 PM
I'm not sure what Denon considers to be a large speaker vs. a small. Any ideas?

"Large" speaker means the full range of audio frequencies are sent to the speaker. "Small" means that frequencies below wherever you have set the crossover point (40-60-80-100-120 Hz) are sent to the sub. See p. 39 of the manual. 80 Hz is the factory default setting. The manual doesn't explain how steeply the frequencies roll off below that crossover setting (it's not a sharp cutoff).

Don1959
04-22-07, 06:38 PM
Don - I edited my previous post regarding SACD levels. One thing I forgot to mention originally was that I am not using the Source Direct setting, which boosts SACD levels by 15db. Do you have this function turned on?

I have Source Direct on, I don't use any of the bass management on the 3910... I send 5.1 full to my Anthem AVM20 where I use the analog->digital setting to re-digitize the signal and use the Anthems bass management and cross overs.

I know I am doing a digital to analog to digital conversion, but the result just sounds a bit better (to me anyway), the sound stage seems a little wider and tighter and the bass seems tighter, more controlled.

Using the 3910s bass management and analog pass through on my AVM20 sounds good, but just not quite as good using the AVM20s analog->digital and bass management.

Anyway thats how it sounds to me.

Don

JohnGZ28
04-22-07, 08:40 PM
I'm not sure what Denon considers to be a large speaker vs. a small. Any ideas? Will I damage my center and surrounds if I leave them set a large instead of small?

Spend some time reading this thread:

http://www.avsforum.com/avs-vb/showthread.php?t=687600&highlight=audessy

A very good discussion on large vs. small in it.

howardarbutus
04-26-07, 05:38 PM
Is it possible to playback in stereo when playing DVD Audio discs? I have played back Norah Jones' DVD in stereo by selecting stereo on the TV screen. Is it possible to configure Denon 3910 to playback DVD Audio discs like the SACD discs to play back in 2 channels? I have asked the Denon tech support and they say it is not possible unless the disc offers that option on the TV screen.
Thanks for the help.

Zen Traveler
04-26-07, 06:21 PM
I gather you are talking about selecting it from the DVD player's Audio Menu on screen and you want to configure the DVD to automatically play the 2 channel on the DVD-A when you put it in? {edit: Or If you can't get to the DVD-A audio menu on certain disks try pushing "Top menu" on the remote}

howardarbutus
04-26-07, 11:17 PM
Yes, I can choose from the TV menu when it is available. Some music DVD Audio disc does not even offer the stereo option. Can I configure the hardware to always deliver into stereo channels when playing DVD Audio discs? I can do that with SACD discs. Thanks.

Don1959
04-27-07, 12:05 AM
Yes, I can choose from the TV menu when it is available. Some music DVD Audio disc does not even offer the stereo option. Can I configure the hardware to always deliver into stereo channels when playing DVD Audio discs? I can do that with SACD discs. Thanks.

What connection are you using for audio and what are you connected to?

I believe you can only "force" a SACD into stereo when there is a 2 ch track... most SACDs have a stereo track, many a CD track too.

I can't test this right now, but I think if you turn on LPCM you can downsample to stereo out the digital coax/optical.... but you don't have DVD-A or SACD quality any more.

I might be wrong on pretty well everything....

Don

Zen Traveler
04-27-07, 09:10 AM
Can I configure the hardware to always deliver into stereo channels when playing DVD Audio discs? I can do that with SACD discs. Thanks.

I don't believe you can convert a multi-channel DVD-A track into 2 channel output to your AVR.

BillP
04-27-07, 12:08 PM
If you use the analog 2-channel outputs, I thought it automatically downmixes the output to 2 channels for both SACD and DVD-A.

pepar
04-27-07, 02:32 PM
Some DVD-A's have an advanced resolution stereo track. And this mix is done by the artist, not the player.

jens
06-10-07, 04:56 PM
Hi all,

first of all I have to say that it is always a pleasure to use this forum - I didn't use it for the last year because we got a kid and my home cinema plans were put to a hold... and then we moved to Europe so to put it in a nutshell there was not much time for video / audio

Now to my question:

I brought all my gear from Canada to Germany (3910 / 3805 / Panny 6 HD series) and wired it up and got some power converters. The 3910 is now region free BUT the Panny can only handle 720p and 1080i via DVI with 60 HZ. The problem now is that all the PAL region DVDs are 50 Hz. So I can not upscale. The 3910 has no problems with it but the Panny DVI blade only takes 60 Hz. VGA and Component could take 50 and 60 Hz but is not HDCP compliant. HDCP strippers are not available in Germany.

Long story short - is there any way that the 3910 is putting 720p and 1080i out via Component?

Let me know what you think and how I could solve this Problem

Thanks

Zen Traveler
06-10-07, 05:55 PM
Hi all,

Long story short - is there any way that the 3910 is putting 720p and 1080i out via Component?



Guten abent. I don't think so. I believe the best you can do is (only) 480i/480p through component.

Whitl
06-15-07, 01:54 PM
I'm trying to get the 3910 to ouptut 480i via the HDMI, the best I can get is 480p, I want 480i to input into an Anthem D2.

Don1959
06-15-07, 08:45 PM
The 3910 will not do 480i over HDMI, only 480p.....

Don

MarkStega
07-27-07, 08:47 AM
Has anyone successfully connected their 3910 via HDMI to a DVDO VP30 or VP50 processor? If so, what firmware version on the 3910 & VP please?

timb2112
07-27-07, 11:39 PM
Newbie here.

I need help with a DVD-R DL playback issue. I copied a DVD to a DL disc and the 3910 will NOT read the second layer. Will the firmware update address this problem? I have tried the same disc in two other less expensive players and it plays fine. Any advice would be appreciated.

Thanks!

:(

pbarach
07-28-07, 06:56 AM
Newbie here.

I need help with a DVD-R DL playback issue. I copied a DVD to a DL disc and the 3910 will NOT read the second layer. Will the firmware update address this problem? I have tried the same disc in two other less expensive players and it plays fine. Any advice would be appreciated.

Thanks!

:(

I have a number of copies that I've made onto DVD+R double-layer discs that work fine on the 3910, but I haven't tried DVD-R DL yet because my DVD burner won't recognize them either.

JohnGZ28
07-28-07, 08:40 AM
Newbie here.

I need help with a DVD-R DL playback issue. I copied a DVD to a DL disc and the 3910 will NOT read the second layer. Will the firmware update address this problem? I have tried the same disc in two other less expensive players and it plays fine. Any advice would be appreciated.

Thanks!

:(

The 3910 can be very temperamental with what it will and will not play. You may have to try several different brands of discs until you find one it likes.

watercourse
07-30-07, 03:24 PM
I've had success with Ridata DVD-R DL discs, except when there are over 50 chapters, such as the King Kong disc. However, the 3910 could play through the second layer better than any other DVD player I've tried to play this particular disc on (Denon 2910, Arcam DV137). It just can't navigate the second layer at all (skip to different chapters, skip to beginning of chapters, etc.) and is limited to just playing through.
I haven't tried to re-master this particular DVD again, and I'm curious whether newer software might have a better result. I used DVD Decrypter and DVD-Shrink last time around, since then, I've gotten a newer version of Nero (6.6.1.4), and use AnyDVD to rip now.
I haven't tried DVD+R's, because I'd like the DVDs to be able to play on my wife's Mac.
Good luck!

Philip Tan
08-01-07, 03:28 AM
Has anyone successfully connected their 3910 via HDMI to a DVDO VP30 or VP50 processor? If so, what firmware version on the 3910 & VP please?

VP50 1.04 and

ESS 6609-5
Make Day 831
DRV 030825
System 6767-3
DSP 6770
CNE 20040609

:D

MarkStega
08-01-07, 07:47 AM
VP50 1.04 and

ESS 6609-5
Make Day 831
DRV 030825
System 6767-3
DSP 6770
CNE 20040609

:D
Philip,

Thanks - I posted the question because my VP30 (1.11 or 1.14) & 3910 won't play well together over HDMI, they refuse to handshake and I end up without video.

Philip Tan
08-02-07, 12:20 AM
MarkStega,

Do you have a long hdmi cable? A member had handshake issues with a 12 meter bettercable. Switching to a shorter one less than 15 feet worked out for him.

Yeah! I would update the firmware of your 3910 if you haven't already done it. This could be the culprit. Good luck.

MarkStega
08-02-07, 06:14 AM
MarkStega,

Do you have a long hdmi cable? A member had handshake issues with a 12 meter bettercable. Switching to a shorter one less than 15 feet worked out for him.

Yeah! I would update the firmware of your 3910 if you haven't already done it. This could be the culprit. Good luck.
I have a very long HDMI cable (23m). I don't believe that is the issue because if I connect the DVD-3910 directly, it works. And all working sources fed to the Vp-30 and then that cable also work. It is only when I try to use HDMI from the 3910 to the VP-30 (3' cable) and then out to the PJ, that I have an issue.

My firmware is about 5 versions more recent then yours (your was a December 04 release, mine a July 05):

ESS-6609-B
SYS-6767-5
CNE-20041028
MD-413D

pbarach
08-13-07, 08:40 AM
I have noticed that there is a horizontal line that goes the width of my display area when the 3910 is stopped. Just to be clear, let me mention that if the 3910 is set to SQUEEZE mode, then the line only goes the width of the area in the center of my display where the DVD would be playing. If SQUEEZE mode is off, the line runs horizonally across the entire display.

I never see this when the 3910 is actually running, nor do I see it with any other video source, whether paused or running. I have a 42" Toshiba plasma set. Anyone have an idea as to what this could be or whether it's cause for concern?

bruch05
08-15-07, 10:18 AM
Hello,

Firstable, i apologize for my english, i haven't work in english for a long time ... I'am French ...

My issue :

With some DVD coming from DVD hire shop, when the 3910 attempts to read the DVD, a big noise appends with player vibrations, and finaly the 3910 stops. Sometime, despite of vibrations and noise, the read starts with success.

I've try to clean the DVD without success ! The same DVD is correctly reads with another DVD player (Toshiba)

I've upgraded the FW to the latest version to get the Denon Link 3rd.
Nothing has changed concerning my issue.

Any idea ?

Thanks by advance for your advise.
Regards
Christophe

Zen Traveler
08-15-07, 11:25 AM
Bonjour bruch05,

Every once in a while I will have a disk react that way and then start playing after I take it out and put it back in. It seems to happen if the disk isn't put in flat on the tray or (sometimes) when I switch between DVDs and SACDs.

If it's only happening on one DVD I wouldn't worry about it--If it is happening on several I would take it back to the Shop. It doesn't sound like a firmware situation to me.

pepar
08-15-07, 11:54 AM
Hello,

Firstable, i apologize for my english, i haven't work in english for a long time ... I'am French ...
And I only know the song about la pont d'Avignon and where Bordeaux is. :)

My issue :

With some DVD coming from DVD hire shop, when the 3910 attempts to read the DVD, a big noise appends with player vibrations, and finaly the 3910 stops. Sometime, despite of vibrations and noise, the read starts with success.

I've try to clean the DVD without success ! The same DVD is correctly reads with another DVD player (Toshiba)

I've upgraded the FW to the latest version to get the Denon Link 3rd.
Nothing has changed concerning my issue.

Any idea ?
This is definitely NOT a firmware issue. The noise and vibration you describe is due to something being out of balance. If the DVD works in other players, but not the 3910, then it is the 3910. Do all DVD's make the noise?

echnaton
08-15-07, 03:06 PM
This is definitely NOT a firmware issue. The noise and vibration you describe is due to something being out of balance. If the DVD works in other players, but not the 3910, then it is the 3910. Do all DVD's make the noise?

Well, actually, I had the same problems with one of my DVDs (Bladerunner). Scary humming noise and bad vibrations. :eek: ... the 3910 just didn't load it, never.

After upgrading to the latest firmware (8280-1), all was fine. The player loads it every time I put it in, the problem completely disappeared. Very very odd ...

mvaarani
08-15-07, 03:23 PM
...3910 attempts to read the DVD, a big noise appends with player vibrations, and finaly the 3910 stops. Sometime, despite of vibrations and noise, the read starts with success.

I heard there are some discs 3910 have (had?) difficulties to read. My 3910 had this problem with extra bonus; it scratched some of those discs! This can happen if the disc loosen from the clamp when spinning&vibrating. The player went back to service and I haven't experienced that again. But on the other hand; I don't have those problematic discs no more since those were scratehed beyond repairing...

...and I can't test it with other disc since it is in the service - again! This time the cd-assembly of the player has been replaced. If the parts break down at this rate I will have a new 3910 in my hands - part by part...

pottsy
08-16-07, 03:22 AM
Hello,

... when the 3910 attempts to read the DVD, a big noise appends with player vibrations, and finaly the 3910 stops. Sometime, despite of vibrations and noise, the read starts with success...


I too have had this exact problem for about a year. Some discs are fine, some are a bit noisy on the menus, and some are very noisy with lots of vibrations and have difficulty reading.

A few weeks ago I applied 8280-1 firmware.

All noise has stopped on all discs. Furthermore, the PAL picture on my SDI output is sharper and richer, and aligned correctly (was off to the left).

Firmware is here:

http://www.avforums.com/forums/showthread.php?p=4486788#post4486788

HTH

pepar
08-16-07, 10:54 AM
I too have had this exact problem for about a year. Some discs are fine, some are a bit noisy on the menus, and some are very noisy with lots of vibrations and have difficulty reading.

A few weeks ago I applied 8280-1 firmware.

All noise has stopped on all discs. Furthermore, the PAL picture on my SDI output is sharper and richer, and aligned correctly (was off to the left).

Firmware is here:

http://www.avforums.com/forums/showthread.php?p=4486788#post4486788

HTH
It should be noted that this is a hack, not an official Denon firmware.

btiltman
08-17-07, 01:36 AM
It should be noted that this is a hack, not an official Denon firmware.

When I followed the links back it seemed to come from the Denon German site so I thought it was an official release over there?

pottsy
08-17-07, 03:43 AM
Yes, it came from the German site - it's not a hack. European users were getting it by Googling for German 3910 serial numbers, until one kind user hosted the files himself.

It really has fixed my 3910 up, I won't ever apply another firmware!

Edit - I could get the files myself, but with my own serial number I had to say that my player was black, despite it being most definitely silver:

http://firmware.denon-online.eu/index.php

http://www.civinfo.com/pics/denon.gif

pepar
08-17-07, 10:27 AM
When I followed the links back it seemed to come from the Denon German site so I thought it was an official release over there?
Probably my bad as I only drilled one level deeper and came up with an individual packaging the files and making them available. I did not look to see where he got them. Personally, I wouldn't feel comfortable flashing my US unit with firmware written for an international unit. Plus, I'm at sea on how firmware could affect the balance of a DVD. The release notes don't mention anything about it either. But, hey, if it works that's a good thing!

pottsy
08-17-07, 10:56 AM
It's odd that it works, but it really does. My 3910 is now totally silent at all times, whereas previously it made varying degrees of noise at most times.

After updating with this firmware, the 3910 becomes R2. Applying the handset hack it then becomes MR. If there are hardware differences between R1 and R2 players, then yes, caution would be advised!

mvaarani
08-17-07, 11:35 AM
Plus, I'm at sea on how firmware could affect the balance of a DVD. The release notes don't mention anything about it either.

I was told from service that the firmware limits the speed of the motor (on specific discs/disc types?). As a result you won't be hearing loud noises and vibration from the drive.

pepar
08-17-07, 11:50 AM
I was told from service that the firmware limits the speed of the motor (on specific discs/disc types?). As a result you won't be hearing loud noises and vibration from the drive.
That suggests that it spins the disc slower than it normally would. I thought DVDs were read at 1x, so I'm still puzzled. But that's OK as I'm puzzled about many things that work quite well . . .

:)

mvaarani
08-17-07, 03:23 PM
Based on the sound coming from the palyer the disc is spinning faster than it should when encountering those problems. So, it might be limiting it to the x1 read speed. Just a guess:)

btiltman
08-18-07, 06:21 PM
There is definitely no problem using various region's firmware with the 3910. I started off with Aus A2 firmware and have used US Region 1, Region 2 MR hacked and European firmware with handset MR hack over the years. The firmware appears to be the only difference between the units in these countries. (Unless a european model has a scart connector).

DenonAVFreak
08-20-07, 06:56 PM
Subtitles On The Fly?

I've been comparing the Onkyo SP-1000 to the Denon 3910 and I was fooling around with the subtitles while watching the film, "Ghost World." On the Onkyo, I can turn the subtitles off and on while the film is playing, however, the Denon gives me a "Can't Do" icon while the film is playing. I then stopped the film and tried to put the subtitles on, but, again, got the "Can't Do" icon. To make the subtitles appear, I had to cycle back to the top menu of the film and select it from the Subtitles menu on the DVD.

Is this a quirk of the Denon or a quirk of the DVD? Anyone have any experience with this? TIA
I get the same thing. can't invoke or change subtitles while playing. Did you resolve this issue with your machine? If so, how?

pbarach
08-21-07, 08:39 AM
I get the same thing. can't invoke or change subtitles while playing. Did you resolve this issue with your machine? If so, how?

I don't know if this is a quirk of the machine or the DVD, but I have had a number of DVDs with subtitles that could be switched on and off only from the DVD's menu and not with the 3910's subtitle button.

bruch05
08-21-07, 09:13 AM
Thank you for all.

I'm going to upgrade from version 6609-B to version 8280-1.
Please have a look to post #6901.

bruch05
08-21-07, 10:33 AM
Translation from Homecinema FR Forum

"Juste pour vous signaler à tous que j'ai été confronté à un problème avec la version E du firmeware ESS6609 du 3910.

Just to let you know i've faced a problem with "ESS66609-E" version for 3910.

J'ai effectivement recemment upgradé mon lecteur avec la dernière version et aujourd'hui lors d'une demo pour un de mes amis, impossible de lire le DVD de Kill Bill V1....Bruit de tondeuse dès l'insertion du DVD, menus illisibles, lecture du film saccadée puis figée

I've recently upgraded my player with the last version, and today, during a demonstration for a friend, it was impossible to read Kill Bill V1 DVD.... High noise like a lawn mower, lot of freezes and finally hang.

j'ai donc downgradé en version ESS6609-B et je viens tout juste de refaire un test et là aucun pb donc attention avec la version E "

I've just downgrade to version "B" and all works fine now, so be carrefull with version "E".

Another thread from HCFR

Old FW lot of vibrations
ESS 6609-E
Make day 902D
DRV 030825
System 6767-5
Dsp 6770
Cne 20041028


"new FW" No vibration
ESS 8280-1
MAKE DAY 715D
DRV 051208
SYSTEM 6767-5
DSP 6770
C 20041028


So, it seems to be a fw issue ! The version "E" is not an official version including version "B" vibration behavior.

bruch05
08-21-07, 06:27 PM
Hi,

I've upgraded to version 8280-1 !

After a 10 mn electrical shutdown , the 3910 is able to read all DVD with problems previously !

Without the shutdown, the DVD Troy an Saving Private Ryan were unreadable

The player behavior seems to be linked to temperature !!!

Any ideas concerning this fact ?

pepar
08-21-07, 06:41 PM
Hi,

I've upgraded to version 8280-1 !

After a 10 mn electrical shutdown , the 3910 is able to read all DVD with problems previously !

Without the shutdown, the DVD Troy an Saving Private Ryan were unreadable

The player behavior seems to be linked to temperature !!!

Any ideas concerning this fact ?
It's very hot in Paris now, n'est pas?

bruch05
08-22-07, 02:13 AM
Ohhh Not really

Like the Supertram song says "It's raining again" :(
Summer = 2 months ; Sun presents during 4 or 5 days only ....

Concerning the player, only 10mn after the shutdown, i'm able to use the 3910 with success :eek:

Regards

Zen Traveler
08-22-07, 08:55 AM
bruch05,

I don't know if heat had anything to do with your problem but when the power went out it sounded like the DVD-3910 reset itself. Congratulations on having a working unit again. :)

pepar
08-22-07, 10:49 AM
Ohhh Not really

Like the Supertram song says "It's raining again" :(
Summer = 2 months ; Sun presents during 4 or 5 days only ....

Concerning the player, only 10mn after the shutdown, i'm able to use the 3910 with success :eek:

Regards
Make sure that all of your components have room to breathe. Air should be able to circulate. Heat is the enemy of electronics.

BuckNaked
09-02-07, 05:28 PM
Hello all -

I've had this unit for two years now, mostly for its hi-rez audio capability. I have just acquired a 1080pHD display, so I'm re-setting some of the menu options.

I have the video signal output through HDMI, and the audio (still) through Denon Link.

My settings are now:

HDMI: YCbCr
Format: 720p
Black Level: Normal
IRE: 0

Can anyone confirm these are the best settings or recommend anything different? Thanks in advance.

pbarach
09-02-07, 05:54 PM
My settings are now:

HDMI: YCbCr
Format: 720p
Black Level: Normal
IRE: 0

Can anyone confirm these are the best settings or recommend anything different? Thanks in advance.

Have you checked to see whether you get a better picture if you set the format to 1080i compared to 720p?

BuckNaked
09-02-07, 06:12 PM
Have you checked to see whether you get a better picture if you set the format to 1080i compared to 720p?

Honestly, I don't see much of a difference.

I thought I read it's best to stick with progressive, instead of converting to interlaced, even though the resolution may be higher.....

pepar
09-02-07, 06:19 PM
Honestly, I don't see much of a difference.

I thought I read it's best to stick with progressive, instead of converting to interlaced, even though the resolution may be higher.....
Well, the movie is encoded on the DVD at 480i and the deinterlacing needs to be done somewhere. Ditto scaling. It comes down to which component does these best.

bruch05
09-06-07, 04:35 AM
With DVI output set to 1080i, my projector (Marantz 12S3) delivers image with flicking.
I suspect this behavior is linked with the 12S3 Faroujda DCDI. With 720p the image is very stable.

pengilly
09-10-07, 12:59 PM
Hey,
My 3910 plays DVDs, SACDs, DVDA, but will not play regular CD? ?Did I hit a button or change programming some how and not realize it? What is up?
thanks Jeff

The Rang
09-10-07, 08:45 PM
Hey,
My 3910 plays DVDs, SACDs, DVDA, but will not play regular CD? ?Did I hit a button or change programming some how and not realize it? What is up?
thanks Jeff

Is it possible the disc your are trying to play is a DualDisc?

Some machines won't play them.

JBaumgart
09-10-07, 09:31 PM
Hey,
My 3910 plays DVDs, SACDs, DVDA, but will not play regular CD? ?Did I hit a button or change programming some how and not realize it? What is up?
thanks Jeff

Also did you check your connection between your 3910 and receiver, and make sure you are accessing the correct input?

kenreau
09-12-07, 04:10 PM
Interested to see if anyone can provide some troubleshooting advice. I have a Denon DVD-3910 that reads all disc formats except home made cdr's. The Denon originally read all silver discs and only developed this cdr issue over the past 12 months. The Denon is about 2 years old. It is also a modified unit and unfortunately not a warranty candidate

When attempting to load a cdr disc, the display will read "LOADING" for ~ 5 to 10 seconds, then stops and displays 00:00. I have tried the remote play buttons and FF/next track buttons to initiate play and on a very rare occasion it will start playing the cdr. I typically use EAC to back up and burn my cdr's at 2x or 4x speed with TDK cd audio blanks. I just burned a new cdr using Nero to see if it may be the burning software. It's apparently not as it still fails to read the cdr.

I have heard of others replacing the laser assemblies but that was usually a result of the 3910 not reading the more difficult SACD hybrids or DVD-A's. My unit reads those fine. I downloaded flash memory update last November and it had no effect.

In a few earlier threads here I read of a Euro/German version firmware update. Are there any potential pitfalls updating my US Model firmware to this Euro version?

Could it be the laser ? or firmware?

Any ideas?

Thanks,
Ken

JohnGZ28
09-12-07, 04:30 PM
Interested to see if anyone can provide some troubleshooting advice. I have a Denon DVD-3910 that reads all disc formats except home made cdr's. The Denon originally read all silver discs and only developed this cdr issue over the past 12 months. The Denon is about 2 years old. It is also a modified unit and unfortunately not a warranty candidate

When attempting to load a cdr disc, the display will read "LOADING" for ~ 5 to 10 seconds, then stops and displays 00:00. I have tried the remote play buttons and FF/next track buttons to initiate play and on a very rare occasion it will start playing the cdr. I typically use EAC to back up and burn my cdr's at 2x or 4x speed with TDK cd audio blanks. I just burned a new cdr using Nero to see if it may be the burning software. It's apparently not as it still fails to read the cdr.

I have heard of others replacing the laser assemblies but that was usually a result of the 3910 not reading the more difficult SACD hybrids or DVD-A's. My unit reads those fine. I downloaded flash memory update last November and it had no effect.

In a few earlier threads here I read of a Euro/German version firmware update. Are there any potential pitfalls updating my US Model firmware to this Euro version?

Could it be the laser ? or firmware?

Any ideas?

Thanks,
Ken

Try a different brand of CD-R.

This problem has come up several times before. Way back when, there was a small consensus on what brand worked the best but I don't recall which one. Search the fist 6-9 months of the thread.

Perch33
09-13-07, 02:52 PM
Does anybody have experience running their 3910 with a Sharp Aqous LCD(62U46). Any problems?

pbarach
09-13-07, 04:56 PM
My 3910 reads all brands of CD-R's that I've tried, without any trouble. But on another machine (it was a desktop clock radio cheapie that was used in a grungy area), I had to use a lens-cleaning device (it was a CD with a small brush on top that swiped a few times over the lens inside the CD player) before certain CD's would play).

btiltman
09-13-07, 06:26 PM
Could it be the laser ? or firmware?

Any ideas?

Thanks,
Ken

Have you changed the software you are writing the disks with in that time?

pepar
09-13-07, 06:31 PM
Interested to see if anyone can provide some troubleshooting advice. I have a Denon DVD-3910 that reads all disc formats except home made cdr's. The Denon originally read all silver discs and only developed this cdr issue over the past 12 months. The Denon is about 2 years old. It is also a modified unit and unfortunately not a warranty candidate

When attempting to load a cdr disc, the display will read "LOADING" for ~ 5 to 10 seconds, then stops and displays 00:00. I have tried the remote play buttons and FF/next track buttons to initiate play and on a very rare occasion it will start playing the cdr. I typically use EAC to back up and burn my cdr's at 2x or 4x speed with TDK cd audio blanks. I just burned a new cdr using Nero to see if it may be the burning software. It's apparently not as it still fails to read the cdr.

I have heard of others replacing the laser assemblies but that was usually a result of the 3910 not reading the more difficult SACD hybrids or DVD-A's. My unit reads those fine. I downloaded flash memory update last November and it had no effect.

In a few earlier threads here I read of a Euro/German version firmware update. Are there any potential pitfalls updating my US Model firmware to this Euro version?

Could it be the laser ? or firmware?

Any ideas?
I've seen this before on this and/or the 2910 thread. Typically, it starts like your problem and "spreads" from there to other types of discs until nothing works. It has almost always been the laser assembly.

Search this thread to find the posts.

mvaarani
09-15-07, 03:52 AM
I've seen this before on this and/or the 2910 thread. Typically, it starts like your problem and "spreads" from there to other types of discs until nothing works. It has almost always been the laser assembly.

Been there, done that ...with my 3910. I just got it back from service where they had replaced the laser assembly. It could be that it only needs some adjusting but as in my case - it was the laser assembly.

My 3910 is less than year old and already the laser assembly and the motor has been replaced. I'll have a new player in my hand - part by part - if it still keeps breaking down under warranty... This player was one more reminder in a long line of similiar events from the world of A/V equipment: Never ever again buy chinese-made products:(

btiltman
09-18-07, 08:54 PM
Does anyone know the magic numbers to enter to get the usage meter on the 3910 that gives the total hours used?

rlw
09-21-07, 11:11 AM
Do our 3910s support DTS 96/24 without "dumbing" it down to standard DTS (48/24)?

Thx,

-RW-

IwantmyTHX
09-21-07, 03:06 PM
Do our 3910s support DTS 96/24 without "dumbing" it down to standard DTS (48/24)?

Thx,

-RW-

Yes, my receiver gets 96/24 DTS via DL3

bltserv
09-22-07, 02:43 PM
I've seen this before on this and/or the 2910 thread. Typically, it starts like your problem and "spreads" from there to other types of discs until nothing works. It has almost always been the laser assembly.

Search this thread to find the posts.

Mine did exactly the same thing after about 18 months of use. Cost about
$ 200.00 for the repair and shipping. Mine was out of warranty

AnthemAVM
09-22-07, 04:46 PM
Help, when I use HDMI to my Anthem, the unit is freezing up. Any ideas why?

Thanks

JohnGZ28
09-22-07, 05:06 PM
Help, when I use HDMI to my Anthem, the unit is freezing up. Any ideas why?

Thanks

You may have a bad cable. Try swapping it with another one.

pengilly
09-30-07, 11:32 AM
My unit plays SACD and Regular DVD, but not standard CDs Im gussing its the Lazer assembly. Its not worth putting $200 into it. JUNK. Ill use my PS3 for all that untill I buy a transport for music only.:(:(:(:mad:

Perch33
10-02-07, 09:24 AM
I just sent mine in for warranty repair. It was intermittantly vibrating VERY loud, with difficulty reading the disk. No matter the type of media, it would do this probably 50-60% of the time. Hopefully Denon does not do a shotty job diagnosing the problem since this is the last month under warranty. I have a feeling they wont do anything though. My dealer didnt seem to want to do anyhting about it either. He didnt even take any notes while I was telling him the problem. I asked if this was a common problem he sees with this model, and his reply was no.

Perch33
10-02-07, 09:28 AM
Been there, done that ...with my 3910. I just got it back from service where they had replaced the laser assembly. It could be that it only needs some adjusting but as in my case - it was the laser assembly.

My 3910 is less than year old and already the laser assembly and the motor has been replaced. I'll have a new player in my hand - part by part - if it still keeps breaking down under warranty... This player was one more reminder in a long line of similiar events from the world of A/V equipment: Never ever again buy chinese-made products:(

One more repair and have them replace it under the "lemon" law. I would imagine they would have to give you a 3930, since the 3910 is discontinued.

pepar
10-02-07, 09:31 AM
I just sent mine in for warranty repair. It was intermittantly vibrating VERY loud, with difficulty reading the disk. No matter the type of media, it would do this probably 50-60% of the time. Hopefully Denon does not do a shotty job diagnosing the problem since this is the last month under warranty. I have a feeling they wont do anything though. My dealer didnt seem to want to do anyhting about it either. He didnt even take any notes while I was telling him the problem. I asked if this was a common problem he sees with this model, and his reply was no.
I'd find a new dealer.

grghale
10-11-07, 12:13 PM
3910, in set up can not chose D-Link output

Hi I am not sure what I am doing wrong but when I try and set up the d-link output on the DVD I can not select it and the option is only in light grey (e.g. not a selectable option). Any ideas what I am doing wrong? I have a Cat5 lead in and linked to the AVR.

I am also having a world of problems with my 3806 but that is for another day.

Thanks for any help offered.

Graham

IwantmyTHX
10-11-07, 12:23 PM
I have a Cat5 lead in and linked to the AVR.
Thanks for any help offered.

Graham

Hey Graham,
I ran into the same problem. If you look on the Denon website at the D-Link cable you will notice there is a metal plate as part of the connection. Long story short there needs to be a connection(I am assuming ground) between the 2 units. I explain my findings in this thread (http://www.avsforum.com/avs-vb/showthread.php?t=915921). I know that a fire-wire hooked up will also provide the needed connection, but am not sure about the other standard audio connections. I also temporarily used a small wire hooked to a screw on each chassis with good results.

IwantmyTHX
10-11-07, 12:25 PM
3910, in set up can not chose D-Link output

Hi I am not sure what I am doing wrong but when I try and set up the d-link output on the DVD I can not select it and the option is only in light grey (e.g. not a selectable option).
Also FWIW when it is grey it means there is no connection, and therefore not selectable.

Zen Traveler
10-11-07, 01:48 PM
I am not in front of my DVD-3910 but I would also make sure that you have the unit completely stopped (i.e., "stop" pushed a couple of times so the disk is not engaged). I remember that being a scenario in which some things are grayed out in the menu.

robbroy
10-11-07, 01:52 PM
I am not in front of my DVD-3910 but I would also make sure that you have the unit completely stopped (i.e., "stop" pushed a couple of times so the disk is not engaged). I remember that being a scenario in which some things are grayed out in the menu.

Which reminds me, IIRC, there needs to be *no* disc in the unit.

-Robb

pbarach
10-11-07, 02:33 PM
3910, in set up can not chose D-Link output

Hi I am not sure what I am doing wrong but when I try and set up the d-link output on the DVD I can not select it and the option is only in light grey (e.g. not a selectable option). Any ideas what I am doing wrong? I have a Cat5 lead in and linked to the AVR.

I am also having a world of problems with my 3806 but that is for another day.

Thanks for any help offered.

Graham

Before you can select the D-Link option on the 3910, you have to have D-Link chosen on the 3806 as the digital audio input for DVD. Otherwise, "D-Link" will be grayed out and not selectable on the 3910.

Perch33
10-11-07, 09:27 PM
3910, in set up can not chose D-Link output

Hi I am not sure what I am doing wrong but when I try and set up the d-link output on the DVD I can not select it and the option is only in light grey (e.g. not a selectable option). Any ideas what I am doing wrong? I have a Cat5 lead in and linked to the AVR.

I am also having a world of problems with my 3806 but that is for another day.

Thanks for any help offered.

Graham
Also make sure you have a correct D-link version on the 3910. The 3806 is probably D-link3, but the 3910 MIGHT be a earlier version. Not 100% if this matters but something to look at if you continue to have troubles. You should be able to see what version Denon Link is by going into your setup menus. On mine it lists DL,DL2,and DL3 I believe.

miklet
10-13-07, 02:21 PM
I have a 3910 bought in USA. My serial number will not work and allow downloading of Ver8280-1_715D_DVD3910.zip from the UK, DE or JP Denon websites.

Can I get a copy of Ver8280-1_715D_DVD3910.zip from one of this forum's members ?

pepar
10-14-07, 03:10 PM
I have a 3910 bought in USA. My serial number will not work and allow downloading of Ver8280-1_715D_DVD3910.zip from the UK, DE or JP Denon websites.

Can I get a copy of Ver8280-1_715D_DVD3910.zip from one of this forum's members ?
Some think that the reason that some newer firmware revisions are not available for download for some serial numbers is that the newer firmware is meant for newer HARDWARE revisions and that the newer firmwares are not compatible with older hardware versions.

rmd_d52
11-10-07, 10:36 PM
Please see "http://www.avforums.com/forums/showthread.php?p=5782748&highlight=denon+3910+firmware#post5782748".

It contains links to the file that you (miklet post# 6939) want.

pepar
11-10-07, 11:02 PM
Please see "http://www.avforums.com/forums/showthread.php?p=5782748&highlight=denon+3910+firmware#post5782748".

It contains links to the file that you want.
That WHO wants?

breadvan
11-11-07, 08:42 PM
I just got a used 3910 and loving it. One small issue though is I can't seem to get proper audio output through HDMI. I set the HDMI audio out to Multi(Normal) and my Onkyo 805 front panel could only display ‘PCM Multichannel’. Using digital coax out, I got all the proper display such as dts Discrete for dts ES.

Is there a limitation to the HDMI 1.1 on the 3910? I am happy using the coax but just wonder if this is normal. Thanks.

Also, can anyone show me how to check the firmware of my 3910?

pepar
11-11-07, 09:47 PM
I just got a used 3910 and loving it. One small issue though is I can't seem to get proper audio output through HDMI. I set the HDMI audio out to Multi(Normal) and my Onkyo 805 front panel could only display ‘PCM Multichannel’. Using digital coax out, I got all the proper display such as dts Discrete for dts ES.

Is there a limitation to the HDMI 1.1 on the 3910? I am happy using the coax but just wonder if this is normal. Thanks.

Also, can anyone show me how to check the firmware of my 3910?
There's a button on both the remote and the unit's front panel that turns HDMI and DVI on and off. I only mention it because I missed it when I was trying to use that interface. If you've missed it too, then that will be your fix.

pepar
11-11-07, 10:52 PM
Is there a rackmount kit for the 3910?

breadvan
11-11-07, 11:38 PM
hi pepar, I do however intend to use HDMI for video, I just want to know if the HDMI on 3910 can output proper bitstream signal, which doesn't appear to be the case for me.

Thanks.

pepar
11-12-07, 09:27 AM
hi pepar, I do however intend to use HDMI for video, I just want to know if the HDMI on 3910 can output proper bitstream signal, which doesn't appear to be the case for me.

Thanks.
I use HDMI for video only right now, but all audio - except the hi-res audio from DVD-A and SACD - is passed over HDMI for decoding in the pre/pro or AVR when only that connection is used.

dual6speeds
11-12-07, 03:24 PM
Is there a rackmount kit for the 3910?
i'd like to know as well

MarkStega
11-12-07, 04:30 PM
i'd like to know as well

I don't believe there is a native rackmount kit. I am using a custom shelf from MidAtlantic. (http://www.middleatlantic.com/rsh/rshcus2.htm)

pepar
11-12-07, 04:46 PM
I don't believe there is a native rackmount kit. I am using a custom shelf from MidAtlantic. (http://www.middleatlantic.com/rsh/rshcus2.htm)
Is there a custom faceplate for the 3910?

breadvan
11-12-07, 08:23 PM
I use HDMI for video only right now, but all audio - except the hi-res audio from DVD-A and SACD - is passed over HDMI for decoding in the pre/pro or AVR when only that connection is used.

Any special setting on the Denon to get audio over HDMI? Like I mentioned, I CAN get audio over HDMI but my Onkyo only displayed PCM multichannel on the 'dashboard', while over coaxial, all the right lighting shows up.

MarkStega
11-12-07, 08:32 PM
Is there a custom faceplate for the 3910?

Yes, there is; It is a perfect fit and makes the 3910 look like a rackmount piece of equipment. If you download the "measured unit database" file found following the link that I provided to MidAtlantic you will see the specs for the 3910.

BuckNaked
11-13-07, 11:06 PM
....all audio - except the hi-res audio from DVD-A and SACD - is passed over HDMI for decoding in the pre/pro or AVR when only that connection is used.So is there any way to pass DVD-A and SACD via HDMI?

pepar
11-14-07, 12:17 AM
So is there any way to pass DVD-A and SACD via HDMI?
HDMI 1.1 - 5/2004: Additional support for DVD Audio content protection

HDMI 1.2 - 8/2005: Additional support for Super Audio CDs

BuckNaked
11-14-07, 08:20 PM
HDMI 1.1 - 5/2004: Additional support for DVD Audio content protection

HDMI 1.2 - 8/2005: Additional support for Super Audio CDsThank you. If I'm running ESS 6609-D, do I have HDMI 1.2 ?

breadvan
11-14-07, 09:12 PM
Can anyone advise me on the previous question, ie,

.. why my Onkyo 805 (HDMI 1.3) only display ‘PCM Multichannel’ on its display when say a DD 5.1 signal is fed through my 3910 (HDMI 1.1), but has no problem decoding, or showing everything on its display, say DD5.1, dts ES, when the signal is fed through 3910’s digital coax?

My 805 is also connected to a PS3 (HDMI 1.3) and has none of the above issue. Not really a problem, but I would like to find out anyway.

thebeatles67
11-17-07, 10:38 PM
I need help on trying to play mch SACD's with the 3910. Here's my issue tonight---I have the 3910 connected HDMI to HDMI to a brand new Denon 3808CI AVR. I connected the 2ch analog outs and noraml cd plays fine. I have always wanted to use Denon Link for the simplicity of the one cable. The 3910 is a May 2005 build (purchased used) and working well. The 3910 instruction manual states its the 2nd edition Denon Link however clearly written on the actual connection input jack it states "3rd". I don't know the firmware version of the player. I've connected the RJ 45 cable from player to receiver but I not getting any sound --I know I'm overlooking something--any ideas?

Zen Traveler
11-17-07, 10:55 PM
I am looking at the Digital Interface Setup menu on my Denon DVD 3910 and the Denon is "3rd." When I go to the setup menu on my Denon AVR 4806 and click on Digital in Assign I have my DVD player set to "DLINK," and I am able to play SACD's through my Denon Link cable. My only thought is you have to have both the player and the AVR set up this way. I hope that helps.

thebeatles67
11-17-07, 11:08 PM
Thanks Zen Ill try that tomorrow--all the best.

Mike

pbarach
11-17-07, 11:11 PM
I am looking at the Digital Interface Setup menu on my Denon DVD 3910 and the Denon is "3rd." When I go to the setup menu on my Denon AVR 4806 and click on Digital in Assign I have my DVD player set to "DLINK," and I am able to play SACD's through my Denon Link cable. My only thought is you have to have both the player and the AVR set up this way. I hope that helps.

Zen is right, but I would add that you should assign the DVD player's digital input to DLINK on the Denon receiver first, and then you go to the 3910's menu and use DLINK as the digital audio output from the player.

However, I found (at least with my 3805 receiver) that the quality of both SACD and CD sound is better over analog connections, probably because the 3910 has better DAC's than my 3805 does. You do lose the ability to do RoomEQ if you use an analog connection from the 3910. You should try both connections and see which works better with your setup and room.

thebeatles67
11-18-07, 06:18 PM
Zen and pbarach and any other 3910 experts----

Thanks for the info. I tried the suggestions and here's where I am tonight. I changed the 3910 audio setting to Denonlink 2nd. The 3910 now lights up the SACD logo and the Denonlink blue led is now on. I think I'm now good on settings with the 3910------ My problem is with my knowledge of the 3808 AVR.

I have the 3910 utilizing the HDMI input marked "DVD" on back of the 3808. When toggling to DVD on "input source" on the 3808 and trying to "assign" the input source--- the TV immediately loses the menu and I can't make the choice. I know I must have something set wrong--just can't find it---any further help much appreciated.

Couple of other questions--My TV is a Samsung 5674 DLP-I notice the 1080i HDMI flashing on and off on the front of the 3910 and i know something isnt right there also. The TV does 1080i just fine so Im a bit perplexed.

Mike

Zen Traveler
11-18-07, 07:17 PM
.... I changed the 3910 audio setting to Denonlink 2nd. The 3910 now lights up the SACD logo and the Denonlink blue led is now on. I think I'm now good on settings with the 3910------ My problem is with my knowledge of the 3808 AVR.



It appears that you may need additional firmware. Post #6798 on page 227 lists the different firmware from Denon and it appears you need DL-3 to get sacd over DenonLink and it may help you with your HDMI problem:

ESS-6609-B Jul-05
SYS-6767-5 1) HDMI compatibility with EDID > 258 bytes
CNE-20041028 2) IEEE-1394 improvement
MD-413D 3) HDMI connectivity improvement
4) Plaback of CD's with 10 tracks
5) "Raging Bull" correction
6) "River Dance" correction
7) DL-III enabled for SACD playback

I don't use HDMI so unfortunately I can't help you.

thebeatles67
11-18-07, 09:24 PM
The firmware shows 6690B. My unit was mfd in July 05. The DenonLINK jack states "3rd". I have the 3910 now set to 3rd in the setup. Its just not playing nicely with the 3808--any further suggestions. As stated I cant get the 3808 to allow me the option to set Denonlink as an input. Thanks folks for all replies or help.

Mike

pbarach
11-18-07, 11:07 PM
Zen and pbarach and any other 3910 experts----

Thanks for the info. I tried the suggestions and here's where I am tonight. I changed the 3910 audio setting to Denonlink 2nd. The 3910 now lights up the SACD logo and the Denonlink blue led is now on. I think I'm now good on settings with the 3910------ My problem is with my knowledge of the 3808 AVR.

I have the 3910 utilizing the HDMI input marked "DVD" on back of the 3808. When toggling to DVD on "input source" on the 3808 and trying to "assign" the input source--- the TV immediately loses the menu and I can't make the choice. I know I must have something set wrong--just can't find it---any further help much appreciated.

Couple of other questions--My TV is a Samsung 5674 DLP-I notice the 1080i HDMI flashing on and off on the front of the 3910 and i know something isnt right there also. The TV does 1080i just fine so Im a bit perplexed.

Mike
I have a 3805 (which doesn't have HDMI), so I don't know about the HDMI outputs from the 3808--but you might try using a component connection to your YV just for setup purposes; I have a vague recollection that sometimes a receiver's menus don't work via HDMI connections.
I have the 3910 connected directly to my TV via HDMI. When I want to mess with the 3910's setup menus, I choose one of the video sources that goes through the 3805 and into the monitor via component, such as my VCR or my WiFi music receiver. The menus show up fine.

LeeDempsey
11-19-07, 12:21 PM
Forgive me if this has been covered before, but does anyone know if Denon Link and AL24+ are mutually exclusive in the 3910? I just swapped out my AVR-2805 for an AVR-3808ci, so now I have the opportunity to use DLink for the first time. I like to keep both a digital connection and an analog connection hooked up for each of my sources, and for each CD, DVD, etc. I A/B the two to see which one sounds best to my ear. I've noticed that when DLink is activated the blue DLink light is illuminated, but the blue AL24+ light is not, so I assume I'm losing AL24+ processing on the analog side. If I turn off DLink in the menu the AL24+ light comes back on. Any thoughts?

Lee

IwantmyTHX
11-19-07, 12:37 PM
As stated I cant get the 3808 to allow me the option to set Denonlink as an input. Thanks folks for all replies or help.

Mike
Are you using a Denonlink cable or just a cat5?

thebeatles67
11-19-07, 04:33 PM
Its the RJ45 cable that shipped with the 3910.

IwantmyTHX
11-19-07, 06:07 PM
Well that takes my advice/experience out of the problem.

thebeatles67
11-19-07, 07:23 PM
Thanks for trying to help IWANTTHX. Much appreciated.

XBR32
11-22-07, 07:04 PM
Hi Guys,

My system consists of Denon 3190 and Sony XBR1 LCD 32 inch. This combo, linked together via 1-meter Monster HDMI cable, has been working together very well for the past 10 months.

Suddenly, I get no picture or sound via HDMI.

What I have done so far are the followings. First, I replaced the cable. Same issue. Second, I ran the system through component. It worked. Third, I tried a variety of settings on the Denon. To my dissappointment, no sound or picture via HDMI. Finally, I hooked up my LCD with an HD DVD player via HDMI, both upconverting and HD features worked fine.

Please advise.

Furthermore, I noticed that the upconverting capability via component by the 3910 is quite pleasant. At certain scenes, the picture is some what smoother than HDMI, as far as I can recall. However, the PQ via HDMI was a bit richer overall. Any thoughts?

Thanks so much,

Mike

BillP
11-22-07, 08:56 PM
Furthermore, I noticed that the upconverting capability via component by the 3910 is quite pleasant.
Sorry to burst your bubble, but the 3910 does not upconvert over component. You're outputting either 480i or 480p (depending on your setting) over component, and your display is doing the upconverting.

KCJay
11-26-07, 12:12 PM
Hi All,

I recently replaced an older Denon Receiver (3803) with an Onkyo 875.

I have a Denon 3910 that I had connected to my old Denon receiver through Denon Link, with the latest firmware.

I have connected the Denon 3910 to the new Onkyo receiver through HDMI, but can't seem to get anything but a stereo output digitally. When I play a Dolby Digital 5.1 DVD on the 3910, it only shows output of "L" and "R" on the front of the player.

If I switch to LCPM in the setup, I do get multichannel, with all of the surround channels enabled.

What am I doing wrong on the setup?

Thanks!

J. R.

KCJay
11-26-07, 02:58 PM
Hi All,

I recently replaced an older Denon Receiver (3803) with an Onkyo 875.

I have a Denon 3910 that I had connected to my old Denon receiver through Denon Link, with the latest firmware.

I have connected the Denon 3910 to the new Onkyo receiver through HDMI, but can't seem to get anything but a stereo output digitally. When I play a Dolby Digital 5.1 DVD on the 3910, it only shows output of "L" and "R" on the front of the player.

If I switch to LCPM in the setup, I do get multichannel, with all of the surround channels enabled.

What am I doing wrong on the setup?

Thanks!

J. R.
By the way, it is the Denon at fault here. I have an HD player connected also through HDMI and it plays fine..."digital" lights up along with the correct surround settings. I am trying to get through to Denon support, but all I get is a busy signal.

pepar
11-26-07, 03:16 PM
By the way, it is the Denon at fault here. I have an HD player connected also through HDMI and it plays fine..."digital" lights up along with the correct surround settings. I am trying to get through to Denon support, but all I get is a busy signal.
Make sure that the DIGITAL INTERFACE SETUP|HDMI AUDIO SETUP is set to "MULTI(NORMAL)"

KCJay
11-26-07, 04:06 PM
Make sure that the DIGITAL INTERFACE SETUP|HDMI AUDIO SETUP is set to "MULTI(NORMAL)"
I did. It still would not work with HDMI. I had to hookup a coaxial cable and get digital that way - it worked, but still don't understand why HDMI audio did not work. Oh well.

BuckNaked
11-26-07, 05:35 PM
Hi All,

I recently replaced an older Denon Receiver (3803) with an Onkyo 875.

J. R.Can I assume you checked out the 3808 as well? What made you pick the Onkyo? (I don't want to thread-jack, so if you could PM me, I'd appreciate it.)

KCJay
11-26-07, 06:54 PM
Okay, I am feeling like a "newbie" here, but I swear I am not....

Now that I have my digital multichannel problem fixed, I have found out I also have a problem playing SACD/DVD-Audio multichannel. Again, I have an Onkyo 875 - I guess I am being punished for changing from a Denon receiver:(. I have hooked analog cables to the multichannel output of the 3910 and to the input on the 875. I put in a couple of different m/c SACD's and they only play in stereo. The only way I can hear the signal is to use the "Multichannel Direct" setting on the 875 - the only options I have are stereo (ironically, no sound is output), HDMI (no sound, of course) and the multichannel direct. I have gone through the settings of both machines and everything seems to be setup properly. Any ideas?

I know it sounds like I am clueless, but I'm not...really...:confused:

pepar
11-26-07, 08:23 PM
Okay, I am feeling like a "newbie" here, but I swear I am not....

Now that I have my digital multichannel problem fixed, I have found out I also have a problem playing SACD/DVD-Audio multichannel. Again, I have an Onkyo 875 - I guess I am being punished for changing from a Denon receiver:(. I have hooked analog cables to the multichannel output of the 3910 and to the input on the 875. I put in a couple of different m/c SACD's and they only play in stereo. The only way I can hear the signal is to use the "Multichannel Direct" setting on the 875 - the only options I have are stereo (ironically, no sound is output), HDMI (no sound, of course) and the multichannel direct. I have gone through the settings of both machines and everything seems to be setup properly. Any ideas?

I know it sounds like I am clueless, but I'm not...really...:confused:
I'm clueless sometimes and I own one. Make sure the "OTHER SETUP|PLAYER MODE" is set to "AUDIO" for the 5.1 analog outs are active playing DVD-Audio discs.

pbarach
11-27-07, 08:17 AM
Okay, I am feeling like a "newbie" here, but I swear I am not....

I have hooked analog cables to the multichannel output of the 3910 and to the input on the 875. I put in a couple of different m/c SACD's and they only play in stereo.

(I'm assuming that you are playing an SACD that has a multichannel program on it--some don't). On the 3910's remote, there is a button near the upper right labeled "SACD SETUP," which lets you choose between MULTI, STEREO [which is the SACD stereo track], and CD (redbook). When the 3910 is stopped, you use this button to choose which layer of the SACD you want to play.

GoND
11-27-07, 12:52 PM
I'm clueless sometimes and I own one. Make sure the "OTHER SETUP|PLAYER MODE" is set to "AUDIO" for the 5.1 analog outs are active playing DVD-Audio discs.

Ah, I see. I was trying to play a DVD-A last night and it wouldn't play in DVD-A mode. So from what I understand I should set the player mode to "audio" and then DVD-audio will work correctly. Right now I can get SACD in multichannel using the sacd setup, but the DVD-A stuff I must have missed.

Believe it or not, my current system is to change the setup from outputting from the analog outs for DVD-A, SACD, and CD's, and then when I want to watch a DVD, switching the HDMI to output in multichannel audio, and then switching it back when I'm done with the movie.

Until I get a new Denon receiver with Denon link, I'm not sure of a better way to do it.

GoND
11-27-07, 12:59 PM
Zen is right, but I would add that you should assign the DVD player's digital input to DLINK on the Denon receiver first, and then you go to the 3910's menu and use DLINK as the digital audio output from the player.

However, I found (at least with my 3805 receiver) that the quality of both SACD and CD sound is better over analog connections, probably because the 3910 has better DAC's than my 3805 does. You do lose the ability to do RoomEQ if you use an analog connection from the 3910. You should try both connections and see which works better with your setup and room.

To add to that, did you use the 6 channel analog connections for DVD-A, SACD, and CD? I wonder because the Denon has those nice 2 channel analog stereo outs separate, and I was wondering if anyone had tried hooking up the 3910 analog with those vs. using the 6 channel analog outputs to play regular CD's.

pepar
11-27-07, 01:50 PM
Ah, I see. I was trying to play a DVD-A last night and it wouldn't play in DVD-A mode. So from what I understand I should set the player mode to "audio" and then DVD-audio will work correctly. Right now I can get SACD in multichannel using the sacd setup, but the DVD-A stuff I must have missed.

Believe it or not, my current system is to change the setup from outputting from the analog outs for DVD-A, SACD, and CD's, and then when I want to watch a DVD, switching the HDMI to output in multichannel audio, and then switching it back when I'm done with the movie.

Until I get a new Denon receiver with Denon link, I'm not sure of a better way to do it.
Not very elegant, is it? Now imagine manually switching from rear surround speakers co-located in the center (as per THX Ultra2 ASA recommendation) to monopoles located at 120 degrees for hi-res mc audio. :)

GoND
11-27-07, 02:00 PM
Not very elegant, is it? Now imagine manually switching from rear surround speakers co-located in the center (as per THX Ultra2 ASA recommendation) to monopoles located at 120 degrees for hi-res mc audio. :)

Tell me about it. I agree with your speaker idea though.

I feel like Denon was trying to compete with NASA's space shuttle launch for the most complicated process of accomplishing something with this player.

But, like the shuttle launch, it sure does sound cool when it's done right:D

pepar
11-27-07, 02:27 PM
Tell me about it. I agree with your speaker idea though.

I feel like Denon was trying to compete with NASA's space shuttle launch for the most complicated process of accomplishing something with this player.
I think there were (at least) three teams of designers - one for movies, one for SACD and another for DVD-A - that were held incommunicado in undisclosed locations and at the last minute yet another team tossed everything onto one chassis. :D

pbarach
11-27-07, 06:09 PM
Couple of other questions--My TV is a Samsung 5674 DLP-I notice the 1080i HDMI flashing on and off on the front of the 3910 and i know something isnt right there also. The TV does 1080i just fine so Im a bit perplexed.

Mike

I'm not sure if I understand your setup, but I'll take a crack at it: The HDMI light on the 3910 will flash on and off if you don't have an HDMI device (such as your TV) that is presently turned on and set to the HDMI input. There is a "handshaking" procedure between the 3910 and your TV that only occurs in that situation. If your TV is turned to a different input than the 3910, the handshaking with the 3910 is not taking place and the HDMI light will flash. Nothing's wrong, if that's what's happening.

pbarach
11-27-07, 06:16 PM
Ah, I see. I was trying to play a DVD-A last night and it wouldn't play in DVD-A mode. So from what I understand I should set the player mode to "audio" and then DVD-audio will work correctly. Right now I can get SACD in multichannel using the sacd setup, but the DVD-A stuff I must have missed.

Believe it or not, my current system is to change the setup from outputting from the analog outs for DVD-A, SACD, and CD's, and then when I want to watch a DVD, switching the HDMI to output in multichannel audio, and then switching it back when I'm done with the movie.

Until I get a new Denon receiver with Denon link, I'm not sure of a better way to do it.

I don't understand where the problem is occurring. Perhaps my setup is different. I have the 3910's HDMI output connected directly to my monitor, but the speakers in the monitor aren't used. I use a digital audio output (coax or optical, doesn't matter) from the 3910 to my receiver, and I use that for movies. I also have the 3910 6-channel analog outputs connected to my receiver, and I use those for music, including CD's, DVD-A's, and SACD's. The whole thing is completely transparent; to play DVD-A's, I just set the receiver to use the analog inputs and, assuming I have selected the proper audio track on the DVD itself, I'm listening to 6-channel surround.


My receiver (Denon 3805) has Denon Link 3, but I find that the 3910 has better DAC's, so I get better sound by letting the 3910 do the digital-to-analog conversion and transmitting the analog signal to the receiver via the analog connections.

thebeatles67
11-27-07, 11:00 PM
Thanks Pbarach on the "flashing" issue--I wasn't aware I lost the "handshake" when I switched inputs or turned TV off but Im clear on that now--thanks.

breadvan
11-27-07, 11:08 PM
I have the exact problem and posted a bit earlier than you but unfortunately no one was able to provide a workable 'fix'. I suspect there is handshaking problem between the HDMI 1.1 on the 3910 and the HDMI 1.3 on the Onkyo. I also have to use coaxial digital, fortunately I haven't noticed any issue, such as lipsync, etc.

Hi All,

I recently replaced an older Denon Receiver (3803) with an Onkyo 875.

I have a Denon 3910 that I had connected to my old Denon receiver through Denon Link, with the latest firmware.

I have connected the Denon 3910 to the new Onkyo receiver through HDMI, but can't seem to get anything but a stereo output digitally. When I play a Dolby Digital 5.1 DVD on the 3910, it only shows output of "L" and "R" on the front of the player.

If I switch to LCPM in the setup, I do get multichannel, with all of the surround channels enabled.

What am I doing wrong on the setup?

Thanks!

J. R.

GoND
11-28-07, 08:34 AM
I don't understand where the problem is occurring. Perhaps my setup is different. I have the 3910's HDMI output connected directly to my monitor, but the speakers in the monitor aren't used. I use a digital audio output (coax or optical, doesn't matter) from the 3910 to my receiver, and I use that for movies. I also have the 3910 6-channel analog outputs connected to my receiver, and I use those for music, including CD's, DVD-A's, and SACD's. The whole thing is completely transparent; to play DVD-A's, I just set the receiver to use the analog inputs and, assuming I have selected the proper audio track on the DVD itself, I'm listening to 6-channel surround.


My receiver (Denon 3805) has Denon Link 3, but I find that the 3910 has better DAC's, so I get better sound by letting the 3910 do the digital-to-analog conversion and transmitting the analog signal to the receiver via the analog connections.

Yes, your setup is different. You're using a digital audio output to go from the 3910 to the receiver, where I've got my HDMI cable going to my receiver, which I'm relying on for sound as well. The 3910 doesn't let you have the 6 channel analog output and the HDMI multi output selected at the same time.

However, I'm considering switching my inputs to have them as you do, and instead of relying on HDMI for sound, running a coax or optical into my receiver (assuming I have a spot left, I'll have to check) and just using the HDMI for the picture. Then I wouldn't have to screw around switching stuff around all the time.

pepar
11-28-07, 09:58 AM
Yes, your setup is different. You're using a digital audio output to go from the 3910 to the receiver, where I've got my HDMI cable going to my receiver, which I'm relying on for sound as well. The 3910 doesn't let you have the 6 channel analog output and the HDMI multi output selected at the same time.

However, I'm considering switching my inputs to have them as you do, and instead of relying on HDMI for sound, running a coax or optical into my receiver (assuming I have a spot left, I'll have to check) and just using the HDMI for the picture. Then I wouldn't have to screw around switching stuff around all the time.
Quite a few people have elected to take that route. HDMI, at least the earlier versions, was very dodgy when being used for audio and video. "One wire to rule them all" was a big joke.

breadvan
11-28-07, 08:20 PM
dodgy might just be the word for it, my friend's Marantz 9500, which I reckon was released around the same time as the 3910, had no problem running both audio/video via HDMI, and he also uses Onkyo 805 like I do.

Quite a few people have elected to take that route. HDMI, at least the earlier versions, was very dodgy when being used for audio and video. "One wire to rule them all" was a big joke.

BuckNaked
11-28-07, 09:35 PM
I just ordered a Denon 3808CI to replace my 3805.

Will I be able to pass an audio signal from my 3910 using HDMI for:

2 channel stereo?
DD/DTS 5.1?
SACD or DVD-A?

(I have fw ESS 6609-D on the 3910)

Thank you.

pbarach
11-28-07, 10:05 PM
I just ordered a Denon 3808CI to replace my 3805.

Will I be able to pass an audio signal from my 3910 using HDMI for:

2 channel stereo?
DD/DTS 5.1?
SACD or DVD-A?

(I have fw ESS 6609-D on the 3910)

Thank you.
Yes to all of the above except for SACD and DVD-A. You can send those signals digitally only via DenonLink 3, or else you have to use the analog outputs. In any case, if you want to send DVD-A and SACD signals digitally to your receiver, HDMI would not offer any advantage over DenonLink. Sure, it would require the purchase of a DenonLink cable in addition to an HDMI cable. But DenonLink cable is ordinary Ethernet, so it's cheap and available anywhere (even in drugstores).

BuckNaked
11-28-07, 10:22 PM
.....HDMI would not offer any advantage over DenonLink.It would mean just one less cable, since an HDMI cable is going into the receiver anyway.


.....Sure, it would require the purchase of a DenonLink cable in addition to an HDMI cable. But DenonLink cable is ordinary Ethernet, so it's cheap and available anywhere (even in drugstores).Well, I already have the DenonLink cable that came with the 3910 originally. ;)

pbarach
11-29-07, 06:53 AM
Well, I already have the DenonLink cable that came with the 3910 originally. ;)


Well, there ya go then :) I did find that the analog connections to my 3805 gave better sound for me than the digital because the 3910 had better DAC's than the receiver. I don't know if this is still true when the receiver is the 3808.

BuckNaked
11-29-07, 10:07 AM
Well, there ya go then :) I did find that the analog connections to my 3805 gave better sound for me than the digital because the 3910 had better DAC's than the receiver. I don't know if this is still true when the receiver is the 3808.Sadly, it is true. The 3808 sports Burr-Brown PCM1791A's, still not up to par with the 3910's 1796's.

I hear what you are saying about using the EXT INs vs. the DenonLink to take advantage of the 3910's DACs. It's really a trade-off between slightly superior (IMHO) AQ, and being able to use the AVR's room EQ capabilities. I A/B'd this a few times with my 3805/3910 combo, and yes, I did notice slightly better sonic performance when using the 3910's 1796's.

In the end, I decided to use the AVR to do my D to A for all multi-channel stuff, including hi-rez audio. I still use (and will continue to use) the 3910's DACs for all my redbook stuff.

GoND
11-29-07, 01:11 PM
Sadly, it is true. The 3808 sports Burr-Brown PCM1791A's, still not up to par with the 3910's 1796's.

I hear what you are saying about using the EXT INs vs. the DenonLink to take advantage of the 3910's DACs. It's really a trade-off between slightly superior (IMHO) AQ, and being able to use the AVR's room EQ capabilities. I A/B'd this a few times with my 3805/3910 combo, and yes, I did notice slightly better sonic performance when using the 3910's 1796's.

In the end, I decided to use the AVR to do my D to A for all multi-channel stuff, including hi-rez audio. I still use (and will continue to use) the 3910's DACs for all my redbook stuff.

For redbook stuff, did you plug the rca's into the "CD" on your 3808 or did you use the "ext in".

pbarach
11-29-07, 02:27 PM
Sadly, it is true. The 3808 sports Burr-Brown PCM1791A's, still not up to par with the 3910's 1796's.

I hear what you are saying about using the EXT INs vs. the DenonLink to take advantage of the 3910's DACs. It's really a trade-off between slightly superior (IMHO) AQ, and being able to use the AVR's room EQ capabilities. I A/B'd this a few times with my 3805/3910 combo, and yes, I did notice slightly better sonic performance when using the 3910's 1796's.

Some people have found that using DenonLink or HDMI and the RoomEQ feature gave better results than using analog connections that don't take advantage of the RoomEQ feature, others (like me) found the opposite. It probably depends to some extent on the acoustics of the listening room and the audio characteristics of the speakers that you own, and perhaps your hearing. I did input some manual settings for RoomEQ that "crispen" the center-channel sound for my ears, which is helpful with some 5.1 videos that don't have the clearest audio quality, so I use a digital output from the 3910 for those videos (and from my cable box) in order to take advantage of RoomEQ.

BuckNaked
11-29-07, 02:39 PM
For redbook stuff, did you plug the rca's into the "CD" on your 3808 or did you use the "ext in".I use the "CD" inputs on my 3805 (soon to be 3808).

BuckNaked
11-29-07, 02:44 PM
I did input some manual settings for RoomEQ that "crispen" the center-channel sound for my ears, which is helpful with some 5.1 videos that don't have the clearest audio quality, so I use a digital output from the 3910 for those videos (and from my cable box) in order to take advantage of RoomEQ.I'd be interested to know what those settings are. By "digital" do you mean DenonLink, HDMI, or S/PDIF? Also, do you use an SPL meter?