View Full Version : SIR-TS160 Won't power up


boiler_99
10-20-04, 07:59 PM
I purchased my SIR-TS160 about a year and a half ago, used it for about a year then put it on the shelf when I got a Directv Tivo receiver. (At the time I didn't have a HD TV).

Just purchased my Samsung 56" DLP went to power up my SIR-TS160 and nothing . After plugging and unplugging sometimes when I plug in I can hear a Clicking sound when I hit the power button it stops.

Samsung wants $250 to repair !! If anyone has any ideas I'd really appreciate it

Thanks

jeffthurmont
10-21-04, 06:33 AM
Samething just happened to me. It will not power up at all. The led blinks but that is about it. Since getting the tivo I put the t160 to rest and three months later tried to add it to another tv. They can have their $250.

lmeredith
10-24-04, 01:55 PM
Same thing happened to me. I had not been using the receiver for a while. When I went to put it back in service, the power light blinks rapidly, but nothing happens. Not sure what my repair plan is going to be.

--Lee

jeffthurmont
10-24-04, 02:52 PM
What the hell. Same time frame and symptoms. How could this be coincidence?

tdombrow
10-25-04, 12:45 PM
Well, not to add fuel to the fire, but had the exact same thing happen yesterday to me. I broke my old TS160 out of the box to hook up to my new bedroom setup and received the "clicking" noise, blinking LED and no power/responsiveness. If anyone figures out what's going on, I'd be very interested, as I had the whole thing wired up before I powered on to this problem (not a happy moment for sure).

jeffthurmont
10-25-04, 01:00 PM
Any ideas of what this could be? Maybe their last upgrade screwed it up somehow. Same symptoms and time frame makes this a curious situation.

tdombrow
10-25-04, 01:03 PM
Since mine was in a storage area and has not received an update since April when I purchased my HDTivo, I can't believe its the update. But it is very strange that several units have suddenly shown the same symptoms at roughly the same time.

boiler_99
10-26-04, 10:27 AM
Anyone have a technical connection @ samsung that could answer this?
Or the best way to contact them?

ceccacci
10-26-04, 05:23 PM
I would bet the problem you are seeing is that because the boxes weren't connected, you haven't gotten the latest firmware to handle the new "broadcast flag." See this:
http://www.samsungusa.com/stb_upgrade/

jeffthurmont
10-26-04, 05:37 PM
Originally posted by ceccacci
I would bet the problem you are seeing is that because the boxes weren't connected, you haven't gotten the latest firmware to handle the new "broadcast flag." See this:
http://www.samsungusa.com/stb_upgrade/

My box won't even power up as well as the others as they describe. It will not turn on at all. Maybe they put a termination file at a specific date or something. I doubt it it but wouldn't put it past samsung.

ceccacci
10-26-04, 06:02 PM
People have reported some of these STB's continuously rebooting without the firmware upgrade. At least while they are connected to an antenna. When you were testing it, was it connected to an OTA or sat antenna? If not, you're right, it's probably something else.

jeffthurmont
10-26-04, 06:08 PM
Not connected at all.

Symbios
10-26-04, 10:57 PM
Yep, the broadcast flag strikes again!

You'll have to get a firmware upgrade kit from Samsung. Or you could hook it up to the satellite (and plug a phone line into it, just to make sure it sees an upgrade) and let it sit overnight and see if it'll download the new firmware.

If you've already done that and still nothing, then you'll have to get the kit.

jeffthurmont
10-27-04, 06:24 AM
Originally posted by Symbios
Yep, the broadcast flag strikes again!

You'll have to get a firmware upgrade kit from Samsung. Or you could hook it up to the satellite (and plug a phone line into it, just to make sure it sees an upgrade) and let it sit overnight and see if it'll download the new firmware.

If you've already done that and still nothing, then you'll have to get the kit.

When was this upgrade? I think I had it if it was before July. These things won't turn on at all. The power will not come on.

Symbios
10-27-04, 12:36 PM
The upgrade was released earlier this month, the 5th I think.

Yes, that's what happens. It should still be running though, even though it won't disply a picture. Like I said, just leave it hooked up to the satelite for a couple days and see if she goes.

If it doesn't, order the kit from Samsung.

tdombrow
10-27-04, 01:10 PM
As Jeff said, our units are not powering on at all, so I don't see how a firmware upgrade can pass through. I've placed an email to Samsung set top box support (and attached this link to show its not just my unit with the problem). Hopefully, we'll get some useful information.

Symbios
10-27-04, 01:16 PM
They're in standby mode. They can still download the upgrade in standby mode.

tdombrow
10-27-04, 01:20 PM
well, as I think most here have, this box is no longer registered with DirecTV as an active unit. Do I need to reactivate and wait for the sat/phone to try and download or can I hook it up and hope to receive this upgrade since there is no way to force a call (as the system is not responsive). thanks for your help.

Symbios
10-27-04, 01:23 PM
Good question. I am pretty sure the DirecTV satelite will send down the firmware upgrade even if the box is not activated.

The only way to find out is to try it and see. :)

jeffthurmont
10-27-04, 01:56 PM
What happens in stanby mode? You could be correct and no I did not have my samsung hooked up for the new release. I will plug it in and see if it helps.

Symbios
10-28-04, 01:42 AM
In standby mode, the receiver is virtually off. But it still can download program guide data, firmware upgrades, software updates etc.

dg28
10-28-04, 12:53 PM
The upgrade was more than a couple of weeks ago. I'll check when I get home but it was more like 3 months than 3 weeks ago.

wjbjr
10-28-04, 10:33 PM
My TS-160, while remaining activated with DirecTV, had been unattached and mothballed since May.

After reading this thread, I hooked it up to see what would happen.

It powered up and downloaded the guide. There were no active channels other than channel 100. The others showed the Ext 722 message.

I phoned DirecTV and followed the 722 prompt. SHAZZAM! On came the channels. I will leave it hooked up to see if the reported update comes through. And then it goes back to the mothballs.

I now have software version 1.0.14. What is the new one?

Symbios
10-28-04, 11:19 PM
1.2.16 should be the latest.

wjbjr
10-28-04, 11:41 PM
Originally posted by Symbios
1.2.16 should be the latest.

Thank you. We shall see if DirecTv is still sending it.

dg28
10-29-04, 12:23 PM
FYI - The last sofware update on my 160 ocurred in June 2004.

tdombrow
10-29-04, 12:31 PM
well I received an email back from Samsung on this:

Please contact our Customer Care Center, you can request to speak with one of our product specialists, we can be reached at 1-800-726-7864. Please have your model# and Serial# available upon request.

As I am at work, I don't have the serial number available. Guess I'll try sometime later to see what they tell me. Anyone tried to hook it up to the sat feed yet? were you activated or non-activated when you hooked up?

Symbios
10-29-04, 12:45 PM
They'll probably just tell you to send it in. That's what they seem to tell allot of people for some reason. It’s like they forgot that that released a firmware upgrade to fix this.

Wjbjr is trying it, we should find out soon.
And after a little digging around, I found you do NOT have to have the receiver activated. You just have to have the smart card in, ‘cause it won't do anything without that I believe.

tdombrow
10-29-04, 12:57 PM
Thanks again Symbios. But Wjbjr's unit powered up and did not have the same symptoms as the other four of us have had. I cannot get any picture/any channels/anything other than a clicking sound and blinking LED. I'm not sure his TS160 is in the same boat as ours.

Symbios
10-29-04, 01:35 PM
Everything I suggested was for you guys. I was surprised when he said his unit booted up actually.

But like I said, even though it won't boot, it should still be able to download the upgrade.

jeffthurmont
10-29-04, 02:31 PM
Originally posted by Symbios
Everything I suggested was for you guys. I was surprised when he said his unit booted up actually.

But like I said, even though it won't boot, it should still be able to download the upgrade.

You could be correct but I just don't undertsand why the unit won't power up. You should be able to use it as an ota tuner without D*. I used it in June for a couple of reception tests. It was plugged in for about an hour. It worked fine that day. Now I just get the blinking/clicking led.

wjbjr
10-29-04, 02:39 PM
UPDATE:

Nothing happened overnight. Software version still shown as 1.0.14. Programming still on.

Phoned DirecTV and was connected with Protection Plan. CSR seemed to know what of she spoke. I explained the situation.

After putting me on hold, she stated that 1.0.14 is the current version, but could not determine when it was issued. (Remember that I had the receiver disconnected since May, However, I might have used it for a few days between then and now. I just don't recall.)

She did state that their schedule shows that the 1.0.14 download will be repeated on November 12. If so, that gives large credence to it being the current version.

Those of you who have no power might want to phone the Samsung Service Hotline at 1-800-SAMSUNG.

Symbios
10-30-04, 12:36 AM
Hmm, that may be the latest. I think that version number I gave was for the TS360 only, sorry.

So these poor people have to wait 'till Nov 12 for the upgrade to be downloaded!? Sheesh, you may as well just get the upgrade kit from Samsung and do it your self.

dg28
10-30-04, 12:29 PM
Just verified that 1.0.14 is the most current software upgrade (downloaded in June). My unit has been continually in use since I bought it so I'm not having the problem you guys are having. Just trying to help out.

sprocto4
11-22-04, 08:36 PM
Any update on this issue? I too have had my unit on a shelf since April when I got my Tivo. All I get now is a click and a flashing LED.

sprocto4
11-23-04, 09:37 AM
Call me a skeptic, but after connecting it to sat and phone overnight, it seems fine this morning. Thanks for the tip!

P.S. - It has an access card but no subscription to D*

NavinRJohnson
05-10-05, 07:01 PM
So I had a TS160 that was on ice for about 8 months that I got back out after we moved recently. I was furious when I turned it on and it just flashed and clicked at me. I investigated the cost of having it repaired/ replaced and elected to just let it go for now, with MPEG4 coming.

I stumbled across this thread today, came home at lunch and hooked it back up, and left to return to work. I was skeptical, sure that the problem I was having must be different from the one described here. The thing surely was dead.

Bang! It's back to life and working fine. What a lifesaver this thread was! I'd never have believed it.

-NRJ

sprocto4
05-10-05, 07:13 PM
After several weeks connected, I wasn't able to get the firmware update to 1.0.14. This was causing lockups on most of my OTA channels. I ended up sending it to Samsung for the free update. Got it back within a week and it has been running perfectly ever since.

Cajun Storm
05-12-05, 10:42 AM
Does this mean that if the receiver is NOT hooked up to a phone line that it will not receive the updates/upgrades?? I have a Zenith HD-SAT520 that is not hooked up to a phone presently. It suddenly has no power whatsoever (no clicking, lights or anything) and was definitely used last week at the latest...

HiHoStevo
05-13-05, 02:24 AM
It seems from my reading that most of the DTV HD receivers have "issues" of some sort...

What if any are they on the TS-160?

The reason I ask is I found one for sale at a store going out of business and wonder what it might be worth... or if I am wasting my time.

Thanks,

sprocto4
05-13-05, 08:12 AM
Do a search, there is a ton on info in here about the 160. I would make sure it has 1.0.14 firmware first. I think it is a very good OTA and DTV HD reciever.

HiHoStevo
05-13-05, 03:28 PM
This one has been sitting in a box unused for at least two years (it is still new), so I am sure it does not have the latest firmware... I believe someone else mentioned this update is no longer in the stream either.

amrit50
09-15-05, 12:42 AM
Is there any new news about these receviers? I just got one on eBay, and it's got blinking red power light and faint ticking , about 1/10 times you plug it in. The other 9 times, it does nothing. I have hooked it up to my dish for the night...If anyone else has fixed theirs, please post.

sprocto4
09-15-05, 08:32 AM
I sent it to Samsung to get the firmware updated. Its free. Nothing else worked. Call 1-800-SAMSUNG and tell them you need the Broadcast Flag firmware Update. Even if you get it to turn on, It will lock up on certain, broadcast flag enabled, stations.

hawkeye_fan
10-21-05, 11:10 PM
Hi all. Add me to the list of having a SIR-TS160 having the locking up/flashing LED problem. Per this thread I connected back up to D* (unsubscribed) and it came out off of its funk :)

The question I have now is the firmware. I called Samsung today and they said I don't need the firmware update because the Broadcast flag was repealed. I have firmware 1.10 and it hasn't updated over D*.

Was the tech correct that I don't need the firmware update?

sprocto4
10-22-05, 09:19 AM
Without firmware 1.0.14, any station broadcasting with the broadcast flag "potential" will cause it to reboot immediately. It won't hurt anything, try it and see with your locals.

hawkeye_fan
10-22-05, 06:06 PM
I tried with my locals and it seems OK. I want to give the box to a relative but want to make sure I don't give them a box that will lockup.

I guess I'll take a another shot at calling Samsung. The Tech actually told me the firmware update would make things worse. :confused: Doesn't make sense to me.

lunavs
10-31-05, 12:01 PM
Awesome Thread!
My Samsung SIR-TS360 came out of storage and was not not powering up and making a rapid clicking sound.
There were no blinking lights and nothing on the display.
It really looked like a dead box, I nearly threw it away.
Thanks to this thread, I had DTV activate it, plugged in a phone line and let it click away overnight.
1/2 way through the night it was working again.

TheFerret
11-01-05, 09:49 AM
I'm sure my TS160 has been upgraded. I haven't used (turned on) that receiver in a few weeks (no interest in HDlite). I use the RGBHV output exclusively since I am using a CRT projector and its the only HD input. This morning I noticed there was no guide data and the time was 5:20AM (actually about 9:50AM). I'm resetting the unit (power cycling it). Let's see what happens. :)

wingryder
12-05-05, 07:25 PM
lunavs

Hi.. I am having the exact problem with my ebay ts360. When you said "had direct tv activate it" What did you mean.. . Did you call them with serial number, did you buy a subscription?? what? I am just trying to get this going for a ota hd receiver.

thanks
don

sprocto4
12-05-05, 07:37 PM
It may only need to be connected to satellite, phone and power for a day or 2. Have any friends with DirecTV?

wingryder
12-06-05, 10:35 PM
Wow it works
Left the receiver clicking on/off overnight hooked to sat. dish. And phone line plugged in.
Access card was in receiver. About four hours later.. it came to life.
Seems to work fine. Have not had time to fully check it out.. but thanks to all..

don

hawkeye_fan
12-07-05, 08:46 PM
Wow it works
Left the receiver clicking on/off overnight hooked to sat. dish. And phone line plugged in.
Access card was in receiver. About four hours later.. it came to life.
Seems to work fine. Have not had time to fully check it out.. but thanks to all..

don
Mine did the same thing but still locks up on locals requiring unplugging. I'm still confused whether I need a firmware update or not. Samsung said no but the lockups say yes.

sprocto4
12-08-05, 08:21 PM
Before I got the firmware update, it would lock up the instant I tuned in to 3 out of 5 digital stations. Every time. After the update, no lockups. However, it still will lock up and require me to pull the plug, but that only happens every other month or so.

ihatesamsungjunk
03-18-06, 05:12 PM
Does this still work? Is the broadcast flag still being sent via DirecTV? That seems to be my only option. Mine is dead for the very same above reasons. I talked to SAMSUNG and they (even the techs) are clueless to the problem. They've never even heard of it and said the above solution will in no way work.
Help! Anyone?

wingryder
03-19-06, 12:01 AM
After my 360 came back to life. I selected the "no dish" mode as I use it only as a off the air receiver. Disconnected from the dish.. and have never had a failure since. No lockup.. no problems. Very inexpensive video processor. Wish I had not bought a Iscan doubler a while back.

wingryder

sprocto4
03-19-06, 11:33 AM
Does this still work? Is the broadcast flag still being sent via DirecTV? That seems to be my only option. Mine is dead for the very same above reasons. I talked to SAMSUNG and they (even the techs) are clueless to the problem. They've never even heard of it and said the above solution will in no way work.
Help! Anyone?

There are 2 separate issues. One is the lack of power up, the other is lock up on Broadcast Flag capable OTA stations. Have you completed the steps to fix the power up issue detailed in this thread?

jdsaenz
05-12-06, 10:25 AM
Praise th' lawd for this forum!!! I bought my ts360 from a neighbor on craigslist (he even gave me all the extra stuff I didn't need: standard rec., dish, mounts, rf remote and sensor, etc...anybody need any of these things?) so I could use strictly as an OTA receiver. After taking my time hooking up all the connections (suuucks), then plugging in the receiver only to hear the constant, loud clicking sound, I knew it was over. But being as stubborn as I am, I researched the prob Google-style and prayed that there was a solution.

Sure enough, after reading and re-reading these posts (a godsend!), I had a plan. When I had time, I plugged the receiver into an outlet and let it tick away (in my office!) After about 2 hours, the clicking slowed, becoming unsteady. I thought it would kill over with no response. It stopped, then 'voila'!!! It came to life; went into standby mode. I pressed the standby button, then I saw the dreaded "boot fail" on the display. Noooo!

When I had time later, I researched that problem. Found some entries (thanks, Google! (another godsend)) and answers to solve it. Got the receiver home, plugged it in (this time it only took 15 minutes to stop the clicking sound, got the "boot fail" message, then selected 'no dish' from the menu; receiver reset, then all is good!!!

In a nutshell (for others with the same problem), I:
made my connections (dvi cable, audio cables)
Plugged the receiver into the outlet (didn't have to connect phone line or dish!!)
Waited until the ticking stopped
See the "boot fail" message on the display
On the tv screen, tells you to press 'select'
Press 'select', then, at 'dish type', select 'No Dish'
Receiver tells you it will reset for the changes to take effect
After it powers on, it's all good. You may have to do a OTA antenna scan on yours. The guy I bought mine from already had the local channels in memory.

Pretty much the same scenario as Wingryder, and like Sprocto4 said, the initial problem (the clicking sound for eternity) is due to a "lack of power up." This forum saved my ts360 from the junkyard. That night I stayed up late to watch all the hd I could.

mmulet
06-08-06, 08:28 PM
Anyone know if this will still work? Had mothballed my SIR-TS160 when I upgraded to an HDTivo. Finally got another HD set, pulled this out of the closet, and all it does is the rapid clicking sound - no sound or picture. I've rehooked it up to the satellite, in hopes it will reactivate, but who knows?? Any ideas?

Miguel Mulet

wingryder
06-08-06, 08:38 PM
Anyone know if this will still work? Had mothballed my SIR-TS160 when I upgraded to an HDTivo. Finally got another HD set, pulled this out of the closet, and all it does is the rapid clicking sound - no sound or picture. I've rehooked it up to the satellite, in hopes it will reactivate, but who knows?? Any ideas?

Miguel Mulet
My 360 was doing the same thing. Just leave it overnight.. It will be booted up and ready to go in the morning.

wingryder

mynym
07-29-06, 12:08 PM
Confirmed. I just plugged my 360 into the wall. Nothing into satellite or phone line and this morning it now says "Standby"

THanks again :)

pixelbender
08-01-06, 09:27 PM
I bought a TS360 off of eBay. When I plugged it in, it would not power up, at all.

I took the cover off and plugged in it (this time only power, no AV hookups). It didn't make noise until I turned it one way. Then it began making the noise.

I found this thread.

I plugged it in, and left it clicking for 4 hours (it began clicking when sitting horizontal, after I had turned it on its side). After 4 hours it came back to life.

Just do a reset then, and select no dish if using for OTA only.

(BTW, I should add my unit had a non-active D* card in it).

adkent
08-09-06, 02:44 PM
Thanks to the help of this thread, I just bought a "defective" TS360 from eBay -- the seller mentioned that it didn't power-up & just made a clicking sounds.

Hopefully my $17 will be well spent!

jimmyli
11-02-06, 12:06 PM
I got my TS360 from ebay yesterday and did the same thing as you guys suggested,, plugin for a whole night, but nothing happend, still got the clicking sound. I am not sure if it is because I don't have access card.

CassA
12-28-06, 09:29 AM
After some extensive looking for an OTA receiver, I ended up buying an SIR-TS360 from RefurbDepot. I was quite pleased with their service and delivery until I took it out of the box, hooked it up only to hear a very loud, constant clicking sound (think the "60 minutes" clock). After becoming very discouraged and believing I just wasted my money on a DOA box, I decided to do a Google search and found this thread.

I took the box into the spare bedroom and plugged it in (electrical only with access card in, no phone or dish) to leave it "clicking" overnight. In the morning I found that it had indeed stopped clicking and reset itself. I unplugged it and brought it back into the living room (where it will reside) and hooked it all back up. It came on with no fuss, TV detected the new signal and switched over to the OTA channels. It was already set to "no dish" and I quickly let it scan all types of channels (then removed the "air" ones, leaving only the digital channels selected).

I just registered on this site so that I could post yet another confirmation that this technique does still work, and to thank everyone that has helped me solve my "dead clicking box" problem.

abem3
01-16-07, 10:49 PM
Thanks guys.. I was about to toss this sucker into the trash :)

manekineko
02-04-07, 08:58 PM
Has anyone succesfully firmware updated a receiver recently? If the update is no longer in stream, has anyone managed to convince Samsung to do it for them?

mynym
02-04-07, 09:37 PM
Has anyone succesfully firmware updated a receiver recently? If the update is no longer in stream, has anyone managed to convince Samsung to do it for them?


I don't believe it's in the stream. I had the same issue as everyone else. I just left it plugged into the wall over night with no connections to any dish. Worked when I got up in the AM.

manekineko
02-05-07, 01:15 AM
Yeah I know that you can get them to turn on again without a firmware update, but as I understand it, the latest firmware has a lot of usability fixes and fixes a lot of the crashing problems people were having using this for OTA reception. Does anybody know how I can update to to the latest firmware?

Riktar
06-28-07, 06:58 AM
I am now in the same boat as others who are hearing the clicking.

My SIR-TS360 was being used for OTA only in my HT room. After sitting unused for about 5 months I brought it down to install into my bedroom since the Directv box in that room was getting flaky.

Powered it up and of course it was still set to OTA only reception. Took the card out of my flaky box and put it in the SIR-TS360 and started to go through setup to allow it to "see" the dish. I figured that once it saw the dish I would merely have to call Directv and change my account so the card in the SIR-TS360 would be able to grab the channels. As soon as I selected my dish the system told me that I would have to reboot. So I hit the button and was left with the "clicking" noise and nothing being displayed on the unit.

I has now been plugged in for about 8 hours and is still clicking. Any idea how long I have to wait for this thing to fully reset?

MMcDermott
08-19-07, 03:48 PM
Boy am I glad I did a search on the Sammy 360 in this forum... I bought this used quite a while back (powered it up after it arrived to ensure it was working) & then was put in the closet for the better part of last year. Last night I decided to pull it out & see how well it'd work with my Optoma DV10 (wanted to try to catch the Packers-Seahawks preseason game), I was pretty upset that the Sammy wouldn't even power on :mad:. That sent me into scramble mode & I knew someone here'd have the solution, had to watch the game on the 36 inch set but finding this thread stopped me from hastily junking the sammy... :cool:

While on this subject, can I hook this up to my Time Warner Cable connection?? Has anyone else here even tried to??

Thanks Guys - Mike in GB

stevec50
01-17-08, 01:18 PM
If the TS360 keeps clicking and won't ever reset you need to replace the voltage regulator IC in the power supply, the 4 pin plastic package screwed to the aluminum heatsink on the AC input end. Anyone wanting details on how to do that email me, drx9000repair@gmail.com.

stevec50
01-17-08, 01:20 PM
My TS360 recently started locking up while watching Ch. 12 the NBC station in Phoenix. Does anyone know if an update such as 1.2.42 would fix that? It's 1.2.35 now, how do I get the update? Thanks.

justtaint
02-04-08, 07:02 PM
How loud is the clicking normally? A friend gave me his his SIR-TS360 a couple years ago and I never got around to using it. I just plugged it in and all I hear is a really faint clicking. From two feet away you can't hear it, I had to put my ear to the top of the unit. I just plugged it in, but not flashing standby light. It'd be nice if I could get this up and running as an OTA receiver.

stevec50
02-04-08, 07:40 PM
It's not a really loud clicking, just a small relay on the board that can't stay energized because the voltages are too low. If it never resets and all the voltages test low you need to replace the main voltage regulator IC801, a Fairchild Semi 1M0565R. I've had 4 units with that same problem and repaired them all by replacing IC801. For some reason those tend to go bad in this
model but I'm not sure why since the power supply is nearly identical
to the ones used in other Samsung models that don't have that problem
but I suspect it has something to do with the lack of a ground to
protect it from power line surges. There is some surge protection
built-in on the power supply board but it won't work without a good
ground and since the unit only has a 2 wire AC cord the ground
is provided by the cables connected to the unit such as the cable TV
or antenna input.
For real surge protection you have to provide a ground by installing a ground block outside the house where the cable or TV antenna wire comes through the wall as described in the manual or connecting a ground wire directly to the metal cabinet.
The IC can be ordered from electronics suppliers like
Mouser or I can replace it for you for $25 plus shipping
if you don't feel like doing it yourself.

justtaint
02-04-08, 09:29 PM
Just to clarify, I have the TS-360, not the TS160 like the thread title. Does the TS360 exhibit the same problem?

Is this the correct product at Mouser.com?
http://www.mouser.com/Search/ProductDetail.aspx?qs=I9hhbi4Kb76VLcj6yyIeNg%3d%3d

stevec50
02-08-08, 12:25 AM
Yes that's the part. I was talking about the TS360 but I suppose the TS160 may have that problem too since the power supply is almost identical. They are actually interchangeable except the plugs won't quite fit without a small modification.

pitweasel
02-10-08, 11:38 AM
If the TS360 keeps clicking and won't ever reset you need to replace the voltage regulator IC in the power supply, the 4 pin plastic package screwed to the aluminum heatsink on the AC input end. Anyone wanting details on how to do that email me, drx9000repair@gmail.com.

Steve,
Is the circled part here the item that you're talking about?

pitweasel
02-10-08, 11:38 AM
Whoops...here's the link:

http://img231.imageshack.us/img231/4649/receiverxz7.jpg

stevec50
02-10-08, 12:05 PM
No, IC 801 on the heatsink right below the circle.

pitweasel
02-10-08, 12:23 PM
No, IC 801 on the heatsink right below the circle.

Ah - you mean this?

http://img246.imageshack.us/img246/8304/receiver2uu9.jpg

Suddenly, this makes a lot more sense - if I'm looking at the right piece now.

stevec50
02-10-08, 01:31 PM
Yep that's it, IC801. I put some more info on my website about it along with pics but your's looks better than mine. www.drx9000repair.netfirms.com/

stevec50
02-10-08, 01:32 PM
BTW, it's way down towards the bottom of the page just above "Don't Buy This".

pitweasel
02-10-08, 07:08 PM
Steve - your website looks like a terrific resource! I've got the part that I (hopefully) need on order; I'll post my progress when the job is done in case this can help others.

pitweasel
02-13-08, 08:13 PM
Update: It works!!
I got the part from Mouser that Steve had mentioned, installed it this evening, and the box lit right up when I plugged it in - something it hasn't done since I first bought it! It restarted on me once, but I think I hit something weird while poking through the menus. So to anyone who has the weird power/clicking issues, that's the way to go. And thanks a million to Steve for the help!

bigvince05
03-23-08, 06:13 AM
Hey I have a ts160 and i just replaced the IC801 but still nothing happens. The unit turns on and the Power LED lights up, but thats it. No clicking. Any solutions?

stevec50
03-23-08, 10:04 AM
Hey I have a ts160 and i just replaced the IC801 but still nothing happens. The unit turns on and the Power LED lights up, but thats it. No clicking. Any solutions?
Then you need to logically troubleshoot the unit for other problems. If it was hit by a power surge then any number of parts could be blown. Does it have any bad capacitors? Are all the voltages correct? If they are correct the problem is with the main board. Maybe the video output just doesn't match your display?

justtaint
03-24-08, 09:18 AM
Hey I have a ts160 and i just replaced the IC801 but still nothing happens. The unit turns on and the Power LED lights up, but thats it. No clicking. Any solutions?

My clicking was so faint, I had to press my ear to the unit in order to hear any noise. If you haven't already done so, just leave the unit plugged in for 24 hours and see what happens.

stevec50
03-24-08, 10:31 AM
My clicking was so faint, I had to press my ear to the unit in order to hear any noise. If you haven't already done so, just leave the unit plugged in for 24 hours and see what happens.
That's silly. Electronic devices will not magically repair themselves if you leave them on for 24 hours or any other amount of time.

justtaint
03-24-08, 10:49 AM
So I had a TS160 that was on ice for about 8 months that I got back out after we moved recently. I was furious when I turned it on and it just flashed and clicked at me. I investigated the cost of having it repaired/ replaced and elected to just let it go for now, with MPEG4 coming.

I stumbled across this thread today, came home at lunch and hooked it back up, and left to return to work. I was skeptical, sure that the problem I was having must be different from the one described here. The thing surely was dead.

Bang! It's back to life and working fine. What a lifesaver this thread was! I'd never have believed it.

-NRJ

Awesome Thread!
My Samsung SIR-TS360 came out of storage and was not not powering up and making a rapid clicking sound.
There were no blinking lights and nothing on the display.
It really looked like a dead box, I nearly threw it away.
Thanks to this thread, I had DTV activate it, plugged in a phone line and let it click away overnight.
1/2 way through the night it was working again.

Wow it works
Left the receiver clicking on/off overnight hooked to sat. dish. And phone line plugged in.
Access card was in receiver. About four hours later.. it came to life.
Seems to work fine. Have not had time to fully check it out.. but thanks to all..

don

I bought my ts360 from a neighbor on craigslist ... After taking my time hooking up all the connections (suuucks), then plugging in the receiver only to hear the constant, loud clicking sound, I knew it was over. ...When I had time, I plugged the receiver into an outlet and let it tick away (in my office!) After about 2 hours, the clicking slowed, becoming unsteady. I thought it would kill over with no response. It stopped, then 'voila'!!! It came to life; went into standby mode.

I bought this used quite a while back (powered it up after it arrived to ensure it was working) & then was put in the closet for the better part of last year. I was pretty upset that the Sammy wouldn't even power on :mad:. That sent me into scramble mode & I knew someone here'd have the solution, had to watch the game on the 36 inch set but finding this thread stopped me from hastily junking the sammy... :cool:



Confirmed. I just plugged my 360 into the wall. Nothing into satellite or phone line and this morning it now says "Standby"

THanks again :)

Yup, we're all lying.

bigvince05
04-02-08, 05:41 AM
It works after all :) or maybe im lying..... hmmmmm ;)

tony123
08-15-08, 07:01 PM
I was seconds from throwing my TS360 in the dumpster. It was stored for two years, and I need it now. Got the clickiing and thought the worst. I've got it plugged in now, and hope to be watching HD in the morning!

--------

Next morning: It worked. Took about 6 hours of clicking.

Thanks once again to this forum!

janey6152
09-09-08, 04:55 PM
Hi all Glad to find this site ...

I too had my TS-360 put away for years? maybe 4yrs.. Well i ordered the part 1M0565R from Mouser and some heat sink grease. wish me luck on doing this project..

Oh PS where can i buy a good soldering station and which would u recommend ?

Thanks

janet

stevec50
09-09-08, 05:21 PM
Circuit Specialists has some fairly nice soldering stations that are also inexpensive. Don't use a gun or an iron that is too big but use a small one that's only 25 or 40 watts for electronics work. Also don't use one that plugs straight into AC without temperature regulation since they get too hot and will burn what you are trying to solder. You don't want it to go above 700 F.
You will also need some fine resin core solder and a desoldering
device such as a solder sucker or desoldering braid. Although the braid
is commonly available I don't recommend using it since it's too easy to
overheat and damage the traces on the PC board which will cause them
to come loose from the board. You never want to apply heat to the board
for more than 2 seconds or so at a time no matter what method you use.
You should practice on some old PC boards first before trying to solder for
the first time if you haven't done it before
http://www.circuitspecialists.com/prod.itml/icOid/7307

justtaint
09-10-08, 09:26 AM
janet,
Did you try leaving it plugged in overnight?

stevec50
09-10-08, 10:23 AM
It's silly to think something will repair itself just by leaving it plugged in. It's never going to happen. It may start working again temporarily after it warms up since lots of electrical problems are intermittent and tend to be temperature sensitive but when it gets the chance it will just fail again unless the underlying problem is fixed. In this case the fix involves replacing the regulator but you should also look for bad capacitors that are leaking or swollen while you are at it since they sometimes tend to go bad after being heated in the unit for a couple of years.

justtaint
09-10-08, 10:32 AM
That's silly. Electronic devices will not magically repair themselves if you leave them on for 24 hours or any other amount of time.

It's silly to think something will repair itself just by leaving it plugged in. It's never going to happen.

Please stop trolling this thread. People reported more than four years ago that plugging the unit in overnight works. If this was just isolated to a couple of people I could understand your skepticism, but you can read for yourself the success rate. Personally I've had zero problems since "fixing" mine over six months ago. No one has come back to report that it was only a temporary fix.

stevec50
09-10-08, 11:02 AM
Please stop trolling this thread. People reported more than four years ago that plugging the unit in overnight works. If this was just isolated to a couple of people I could understand your skepticism, but you can read for yourself the success rate. Personally I've had zero problems since "fixing" mine over six months ago. No one has come back to report that it was only a temporary fix.
Please stop making stupid remarks like that yourself.
It's not a well documented fact that electronic problems will fix themselves since it's impossible.
I've been an electronics technician for 30 years and fixed thousands of items and like I said,
problems tend to be intermittent and temperature sensitive but fix themselves no, never going to happen. It may stay working as long as it's plugged in and stays warm since the power supply stays on all the time but it's sure to fail again when power is removed.

janey6152
09-10-08, 10:46 PM
Thank you stevec50

I'm gonna order the soldering station.
where can i get the solder sucker and some fine resin core solder???

Janet

justtaint
09-11-08, 09:25 AM
Its not stupid to try and save people from spending more money than necessary for a problem that has an adequate free "fix". You are correct in saying that electronic problems will not fix themselves, but I've never said that. I don't see the point in ordering a soldering station, solder, flux, solder sucker and the replacement part when there is a free solution to the problem. These units were designed to stay plugged in 24/7 365 days a year, and they'll work perfectly fine when that happens.

No, it won't fix the root problem, but why do you insist that I'm stupid for advocating an alternate to soldering? Not everyone can solder (and some shouldn't even try), but everyone can plug the unit in overnight and see what happens.

janey6152
09-11-08, 10:28 AM
Hey Its Cooolll Guys
I need a solder station anyway, Plus i do know how to solder. My PC BD fan came off and i tried to solder with a cheap solder iron. it came off again . So maybe this time i can do it correctly .. plus what the heck i might as well put a better chip onto the samsung as well....