SA 8300 HD Tips & Tricks -- SARA [Text View] - Page 14

davehancock

07-21-06, 07:37 PM

I'm curious why you all want to stretch your SD images.

Stretching the image horizontally, to fill up the screen, elongates the image and makes the picture look out of whack (circles turn to ellipses). I would rather view the side bars on 4:3 SD channels than see the misshaped images.

I can't figure out why so many of you are interested in stretching your SD images. I'm not a flamer guy. I just don't understand it. Could it be because you have CRT sets and are worried about burn-in?

Sensitivity to Burn-In. In order of criticality (most prone to burn to least)
1) Plasma
2) CRT Front Projector
3) CRT Rear Projection
4) CRT Direct View (almost negligable)

The rest are not prone (though some people have argued that LCD does have a very slight) sensitivity) to burn-in.

Besides, some people like to get the picture (be it 4:3 or 16:9) as big as possible.

DoubleDAZ

07-21-06, 08:06 PM

jBeach,

My set, a Philips 42PF9630a plasma, can stretch SD 4:3 images such that the center of the image is little affected, only the very sides. The effect is pleasing and nicer to watch than an unstretched 4:3 image with big black side bars. Sometimes it is hard to see any stretch at all!Different set (Hitachi 65TWX20B), same results. I don't worry so much about burn-in, although that is initially why I experimented with the Hit's Expanded mode, but now I have difficulties watching 4:3 with bars even on my daughter's DLP. Just a matter of personal taste for the most part, but I would NOT stretch if not for the expanded mode.

goodg

07-21-06, 08:35 PM

Dave,

I just checked my box and it's on 1.88.19.1. Thanks for the assist. :)

Hey no fair. I still haven't received the update. :( And I was really, really hoping to have it for tonight. I just can't wait for Stargate to finish recording before I start to watch it.

Does my box need to be off most of the time to receive the update?

davehancock

07-21-06, 08:48 PM

Hey no fair. I still haven't received the update. :( And I was really, really hoping to have it for tonight. I just can't wait for Stargate to finish recording before I start to watch it.

Does my box need to be off most of the time to receive the update?

No - it just happens!

BTW - How about putting your location in your profile. Knowing where you are gives the rest of us a picture about who has 1.88.xxx.xxx, and who doesn't.

DoubleDAZ

07-21-06, 09:03 PM

goodg, see my PM.

DoubleDAZ

07-21-06, 09:19 PM

No - it just happens!As I said earlier in this thread, that is not true in this case and some of these posts should be in the Phoenix thread, not here, but I have no power to move them. :)

At any rate, Cox-Phoenix is instituting a new policy whereby the update will be sent every night for a week, but only to boxes that are OFF. At the end of the week, it will be forced to those boxes that have not been off previously. This is being done to give subs plenty of notice that they may lose cable during the update and to minimize lost recordings during the update.

In the case of goodg, his will be forced when they get to it because this is not part of a Phoenix-wide release. Cox-Phoenix is making 1.88.19.1 available on an individual basis because there are errors that affect some subs, mostly SA8000 subs. Those who opt to get the update, do so at their own risk, but don't we all. :)

Totally agree on adding a LOCATION!!!!! When will AVS make this a registration requirement?????

Rayd8tor

07-22-06, 12:33 PM

Hello everyone. First time poster here, but I have gotten a ton of great info from this forum, so a big THANKS to everyone who contributes. Here is my question. I was with Dish network for approx 6 yrs, and had gotten used to the way their DVR's worked. I have the 8300HD here in San Antonio texas, and am trying to get used to how it does things. My issue is with the timers used to schedule recordings. All I see is the area to view what is "Scheduled" to record for the upcoming 7-8 days that the guide shows. I can't find any place that just shows the actual "Timer setting" that I selected. Say for instance I set the box to record "Lost" and have it only record the new shows, well if there are no new shows in the upcoming 7 days of the guide it does not show up in the scheduled recordings window because there are no new shows that week. What i wanted to see was a list of the actual TIMERS that I have set up. NOT the upcoming scheduled recordings. Lately i have missed recordings of shows that I KNOW I set a timer for, but end up having to set another timer for the same show since I cannot find any area that will just show me the actual timers that the machine is using to search for the programs before putting them in the scheduled programs window. Is this just something that this particular box does not do? I would think that there would be a section for this. Dish had it and I'm sure TIVO does. It just seems to me like this would be a given. Thanks for any light that can be shined on this for me.

Bri

RemyM

07-22-06, 04:22 PM

mcmoore

07-22-06, 05:06 PM

Comcast - Howard County, Maryland still on 1.87 Sara. Anyone here know when we will get the update?

Also INHD 1 & 2 have begun to break up badly on my system. How can I measure the signal I am receiving to tell if it is getting any weaker?

M Moore

Rayd8tor

07-23-06, 12:53 PM

Scheduled recordings will always show in your list even if there is no show on to record that week. The problem is, you can't set up a scheduled recording as first run unless the episode you are trying to set it up with is first run. It will take you through all the steps but will set up nothing.

RemyM,

By meaning first run, do you mean that it has to show up as "New" in the program info? If so how do you go about setting up a timer for all the following first run shows that follow? SciFi channel for example will show a new show multiple times throughout a week. so there are multiple times to catch it. This being the case are all the showings labeled as NEW going to qualify for "First Run", or do I indeed have to catch the very first showing for this timer to work properly?

Thanks,

Bri

DoubleDAZ

07-23-06, 01:45 PM

First, are you using SARA or Passport software, I suspect Passport? If so, you are in the wrong thread.

Anyway, since you mentioned Sci Fi, I'll point out that a good example for SARA is SG1, though there are many others (Monk, The Sopranos, Deadwood, etc.). SG1 is on here Friday's at 6:00, 7:00, 9:00, and 11:00. However, the only "New" (First Run) epsiode is at 9:00 with a rerun of that at 11:00. The rest are reruns from past seasons.

So, if I go to the IPG at 6:00 and schedule a First Run recording, it only highlights the broadcast at 9:00 because that is the only "New" espisode. It does not highlight the 11:00 broadcast because that is a rerun of the 9:00 broadcast and is not "New", regardless of what TitanTV, etc., may indicate.

Now, if I go to the IPG at 11:00 and schedule a First Run recording, it does nothing (as RemyM said) because it does not "look back" in the IPG and there are no more "New" episodes in the IPG.

That is not to say that is the way things should work, I'm only pointing out how they do work. I suspect the same is true for Passport, but Passport's IPG may have a "New" indicator that SARA does not yet have and, if it's like TitanTV's, it's simply wrong and may be part of the problem. The only way to schedule a recording for "New" (First Run) episodes is to use the first incident of a "New" broadcast in the IPG.

I should note that this does work right. Anything in the IPG labeled "New" after the first broadcast is simply incorrect and an error in the IPG. Also, the fact that the IPG displays a broadcast as "New" does not mean that the scheduling software in SARA or Passport will pick it up as new. In other words, I do not believe you will get multiple recordings simply because the "New" indicator is wrong. Personally, I think there are 2 flags; a "New" indicator that is displayd in the IPG to show new episodes for the week and a "First Run" flag that shows the first broadcast of a new episode but is not displayed in the IPG, thus causing the confusion.

Ouindo

07-23-06, 02:07 PM

I'm having a setup issue with the 8300HD DVR. Cox is the cable provider here. Recently got a Sammy HLS and until this week was connected by component only through my AVR. Then I got an HDMI cable, connected directly to the TV (HDMI1) and still had component connected. HDMI works flawlessly for HD channels but there's just a black screen on SD channels. Everything displays fine through component.

This morning I disconnected component and went through the advanced setup. TV does not recognize any 480 signal and displays "No Signal" on the TV instead of a blank screen. Called Cox and they didn't have a clue. Any ideas?

BTW, this is a 720P HLS.

Rayd8tor

07-23-06, 02:08 PM

I should note that this does work right. Anything in the IPG labeled "New" after the first broadcast is simply incorrect and an error in the IPG. Also, the fact that the IPG displays a broadcast as "New" does not mean that the scheduling software in SARA or Passport will pick it up as new. In other words, I do not believe you will get multiple recordings simply because the "New" indicator is wrong. Personally, I think there are 2 flags; a "New" indicator that is displayd in the IPG to show new episodes for the week and a "First Run" flag that shows the first broadcast of a new episode but is not displayed in the IPG, thus causing the confusion.

I don't think I have noticed the "First Run" indicator on the guide info. Hmm. Maybe I just never noticed it. I understand what your saying about the triggers that do the scheduling for the shows. It makes sense. Doesn't mean I like it. LOL. Oh well. It's a learning experience coming over from the Dish Network DVR's to the 8300hd to say the least.

DoubleDAZ

07-23-06, 02:30 PM

I don't think I have noticed the "First Run" indicator on the guide info. Hmm. Maybe I just never noticed it. I understand what your saying about the triggers that do the scheduling for the shows. It makes sense. Doesn't mean I like it. LOL. Oh well. It's a learning experience coming over from the Dish Network DVR's to the 8300hd to say the least.No, it is not displayed, so you won't see it, but then neither is the "New" indictor (in SARA at least, I believe I saw one in Passport when I was in North Carolina a couple of weeks ago)). That is just one of many faults with the IPG currently used by many cablco's. You have to use other sources like TianTV to know when new episodes are on and even Titan is wrong in that it marks multiple episodes for a given day as "New" even though they are second or third broadcasts. As far as I can tell, they are only listed as "New" for that day. That's why I believe there a 2 separate flags; one to show these "New" episodes and one to tell SARA that a given broadcast is the First Run for that episode.

dooper

07-23-06, 03:55 PM

Rayd8tor

07-23-06, 04:54 PM

quick question regarding the hdmi output....

I have tried an hdmi to dvi cable from my 8300hd to my toshiba 57hx83, when I switch to the dvi input i get a blank screen. Is there a setup step I'm midding in the 8300?

I'm pretty sure it should just work, when I had the previous SA HD model i got a signal telling me my tv was non hdcp compliant, but I don't even get that anymore... Not sure if is Rogers my provider or the tv, although Toshiba has insisted that the tv will handle all hdcp issues.

I'm in San Antonio TX, and use TWC. They just recently upgraded the sofware to ver 1.88.17a100 and ever since that I have had a glitch with my HDMI as well. The glitch is that when turn on the tv and the box that I get a blank screen (white noise screen). It will stay that way until I manually change the channels a few times and then the box and tv seem to start recognizing each other and work properly. This did not start until the software upgrade. Researching it on the net and speaking with a few people it looks like it's a glitch in the software that has something to do with the HDCP protection. I have found no way around it except to change channels until I get a picture. If anyone has any other ideas as to why this is happening I'd appreciate the input.

Thanks,
Bri

DEIFan

07-23-06, 07:52 PM

Ouindo

07-23-06, 08:02 PM

IIRC, the Samsung TV's cannot accept 480i thru HDMI. Either enable 480p and turn off 480i so the box will convert 480i channels to 480p before sending them to the TV, or stick with component.

Thanks for the suggestion. I was probably not clear enough in my post, but when doing the advanced setup, the system does not recognize either 480i or 480p. I also set the system to "upconvert2" which converts 480i to 480p in the stb.

KenV500

07-23-06, 08:58 PM

Video on demand is just that - on demand. A stream is created from the remote server content when you choose it, not stored on your drive in case you want it.

Sounds like the OS and Drive Utilities are clearing the fragmentation and re-writing the contents. Unplugging the STB will actually cause it to last longer s the files being defragged will become possibly corrupted and more fragmented.
I suggest, the next time you are leaving the house, turn off the STB, then doing a hard reboot to clear the memory, buffers, and orphaned video headers. After you have held the power down for about 90 seconds during the hard reboot (to clear and rebuild the tables) powerup sequence, let go, and leave the STB off while you go about your business. About 5 - 10 minutes later, the drive should start chugging away at any framentation issues, which may take several hours to complete.

vegggas

Thanks Vegggas, now I have my peace back :)

thr61

07-24-06, 02:08 PM

DNW

07-24-06, 02:23 PM

I just purchased a Westinghouse 47" 1080p TV, which I have hooked up to my cable box via HDMI. I cannot control the television volume with my cable box remote. I can see the onscreen display increasing as I press the volume up button, but nothing happens to the volume, it is completely unchanged.

As an experiment, I tried hooking the TV via component video (3 cables) and stereo audio (2 cables). In this configuration, the TV volume was controlled by the cable box remote.

Am I missing something, or does this cable box not conrol HDMI volume?

tenguru

07-24-06, 02:27 PM

Rayd8tor

07-24-06, 04:42 PM

I'm sure this has been covered before, but I couldn't find the actual question so I apologize for asking again. I have noticed over the past week or two that for some reason the PVR is stopping the recording early on various shows. I can't determine any particular pattern to this and the box seems to be working properly but I can't seem to find any reason why this happens. Has anyone had any luck with discovering the cause and possible solution to what causes this.

Thanks,

Bri

davehancock

07-24-06, 06:56 PM

My television (Hitachi 46f500) has a DVI output which I have been using until recently receiving my 8300 HD (I use Charter in Worcester, MA). Have folks been happy with a DVI to HDMI adaptor or have they had better luck with a new DVI to HDMI cable? I hate to have to waste the money on the DVI cable I bought, but do want to get the best performance possible. As an interim, I have been using composite.

Thanks.
I don't think that the gender changer adapters are a good idea - particularly on the HDMI end. They extend the connector and cantilever the weight of the cable on the device connector. A much better approach is a DVI>HDMI cable such as this one (http://www.monoprice.com/products/product.asp?c_id=102&cp_id=10231&cs_id=1023104&p_id=2404&seq=1&format=2&style=) from Monoprice (note price with shipping is about $10).

jBeach

07-24-06, 08:50 PM

My set, a Philips 42PF9630a plasma, can stretch SD 4:3 images such that the center of the image is little affected, only the very sides. The effect is pleasing and nicer to watch than an unstretched 4:3 image with big black side bars. Sometimes it is hard to see any stretch at all!That's pretty cool! I have a Mitsubishi wd62725 and it has a less sophisticated Expand format. It just grows everything sideways.

Thanks for the info!

DoubleDAZ

07-24-06, 09:14 PM

Yeah, that is one of the main things that sold me on my Hitachi vs a Mits way back when. I learned a long time ago that my eyes tend to stay with the action in the middle of the 65" screen, so the expanded mode is not bothersome at all. In fact, I don't think anyone (friends/family) has ever noticed it. :)

maxman

07-24-06, 11:05 PM

tenguru

07-25-06, 12:01 AM

I don't think that the gender changer adapters are a good idea - particularly on the HDMI end. They extend the connector and cantilever the weight of the cable on the device connector. A much better approach is a DVI>HDMI cable such as this one (http://www.monoprice.com/products/product.asp?c_id=102&cp_id=10231&cs_id=1023104&p_id=2404&seq=1&format=2&style=) from Monoprice (note price with shipping is about $10).

Thanks... that a good cable for that $$$
:)

Kruskal

07-25-06, 02:18 PM

RemyM

07-25-06, 02:47 PM

While the auto off will turn it off in order for it to get updated guide info and any software upgrades sent, it is highly recommended by SA that you turn off the box whenever you aren't watching something. All scheduled recordings will still take place and it will extend the life of the hard drive.

dt_dc

07-25-06, 03:30 PM

I understand that the 8300 has to be "off" to get upgrades. But I don't understand what "off" means. Is the automatic turn-off that happens in the early morning good enough? Or do I have turn it off with the Power button?While the auto off will turn it off in order for it to get updated guide info and any software upgrades sent, it is highly recommended by SA that you turn off the box whenever you aren't watching something.Although it can be rather annoying when you -
1) Turn the box off at 7:57 PM to put the kids down to sleep
2) There's a software update on the cable plant ready so ...
3) The box reboots and starts its software update ...
4) Which takes a long time so you miss a chunk of any 8:00 PM recordings.

Yes, this has happened to me a couple times.

However, the cable company seems to have alot of options when the deploy upgrades. For example, they seem to have the ability to deploy an upgrade which will install (with reboot) even if the box is on. My cable company did this with the 'leap year' fix a couple years ago. Bam ... everyone got upgraded at the same time whether their box was on / off.

Rizage

07-25-06, 09:03 PM

Although it can be rather annoying when you -
1) Turn the box off at 7:57 PM to put the kids down to sleep
2) There's a software update on the cable plant ready so ...
3) The box reboots and starts its software update ...
4) Which takes a long time so you miss a chunk of any 8:00 PM recordings.

Yes, this has happened to me a couple times.

However, the cable company seems to have alot of options when the deploy upgrades. For example, they seem to have the ability to deploy an upgrade which will install (with reboot) even if the box is on. My cable company did this with the 'leap year' fix a couple years ago. Bam ... everyone got upgraded at the same time whether their box was on / off.

My upgrade happened last night while my cable box was on. It shut down the dvr at 4 am central (Houston), did it's countdown, and bam...10 mins later, I had four arrows for fast forward, and a few other goodies already mentioned in this thread.

DoubleDAZ

07-25-06, 10:03 PM

Cox here is going to try a new process for future upgrades. They will send the upgrade every night for a week and only boxes that are "off" will receive it. At the end of the week, the upgrade will be sent to every box that has not been upgraded, off or on. This is being done to minimize the disruptions you all mention.

AFAIK, the main reason SA wants the boxes shut off is to give the HDD a rest. With the box always on, the buffer for the active tuner is always active and that means HDD activity.

thr61

07-26-06, 03:00 PM

My 8300HD disk died and the Charter folks just dropped off a new one. The tech had absolutely no idea about formats or display settings. I know my options are listed below through the set up menu, but I am not sure which once to choose. I have a DVI to HDMI connection on my Hitachi 46F500 set. Can I get some advice on which to use? In my prior set up before the 8300 HD I used the DVI setting for watching HD and switched to S-Video for regular broadcast.

Thanks.

Display Format Summary. Press the Settings button twice to get to the General Settings. Then scroll up to Set: Picture Format.
Fixed - Displays all content at whatever resolution you selected, based on what you selected in the wizard. You force the output to a single output and the box scales to that input. Easily changed in the settings menu of the box.

Pass Through - Passes the input signal through to the output with no change, unless you disable certain resolutions. For example 480i in to 480i out, 480P in to 480P out, 1080i in to 1080i out, 720P in to 720P out. If you disable 720P, 720P in will go to 1080i out.

Auto HDMI/DVI - If you are using the HDMI port, you will see this option instead of the Pass Through option. Resolution is automatically formatted to the scan rate supported by the TV.

UpConvert 1 - All 480i and 480P signals get upconverted to 480P. All 720P and 1080i signals get upconverted to 1080i.

UpConvert 2 - All 480i and 480P signals get upconverted to 480P. All 720P and 1080i signals get converted to 720P.

DoubleDAZ

07-26-06, 05:24 PM

Added some info to the first post regarding the Audio:Range setting. Info was originally posted by vegggas in his SA3250HD Setup and User's Guide thread back in 2004. I assume it is still valid. vegggas?

stosh

07-27-06, 09:32 AM

I just recently got the SARA upgrade, (with the 4 ff arrows). I thought the live kick-out was fixed, but last night I was recording on another station as well as the one I was watching, and, when the show I was watching ended, I was kicked out to the live channel. Anyone else had this experience?

RemyM

07-27-06, 11:47 AM

In order to not get kicked out to live you must select a scheduled recording from your recorded list and select start from beginning. If you go to the channel and rewind or pause and not catch back up to the live point you will still be kicked to live when the recording ends.

philherz

07-27-06, 01:24 PM

The "Copy to VCR" function only works on Output 2. Output 1 is the full screen and Output 2 is the PIP screen (Copy to VCR). The "Copy to VCR" function will work with a DVR-Recorder if it is hooked up to Output 2. If you hook up the VCR to Output 1, it will record whatever is on the full screen instead of what is on the PIP screen (Copy to VCR).

I'm presently using my SA8300HD's Output 2 to go to a DVD Recorder for making DVDs using the "Copy to VCR" function. (WORKS PERFECTLY)

I'm also trying to use Output 1 to a VCR to make tapes. (As RussB discussed above)

I found some extra cables around (R-W-Y) and hooked up the red and white from the 8300 to the VCR and get sound, but the yellow cable doesn't show a picture.

What am I missing???

RemyM

07-27-06, 01:30 PM

Are you telling the VCR to get the input from the line input and not the coax (antenna/cable) input?

bohbot16

07-27-06, 01:35 PM

Maybe you need to chage the setup of the 8300HD so it's in SD mode only?

philherz

07-27-06, 01:37 PM

Are you telling the VCR to get the input from the line input and not the coax (antenna/cable) input?

I cycled through the 3 options- Line 1, Line 2, & Channel 3 (If I remember correctly) ...no picture at all.

Interesting, I initially just hooked a coax between the 8300 and the VCR....recording works fine for a few minutes (picture and sound,) then the movie stops & I get an image saying that I should stop using an HDMI cable (DVI-HDMI incompatibility??), but I still get the movie's audio on the recording.

RussB

07-27-06, 10:35 PM

I cycled through the 3 options- Line 1, Line 2, & Channel 3 (If I remember correctly) ...no picture at all.

Interesting, I initially just hooked a coax between the 8300 and the VCR....recording works fine for a few minutes (picture and sound,) then the movie stops & I get an image saying that I should stop using an HDMI cable (DVI-HDMI incompatibility??), but I still get the movie's audio on the recording.It sounds like the HDMI is causing problems with the other outputs. You can try testing this by removing the HDMI cable and instead use component cables to connect to your TV. I think this would allow the coax between the 8300 and the VCR to work correctly. The other types of cables (S-Video or Composite) should provide better picture quality but are harder to get to work (you have to select the proper input on the VCR). If this corrects the problem then you will have to decide if you want to go back to using HDMI. Also, you can review the first post and the SA 8300 HD DVR User's Guide which is linked to in the first post for more information about the different outputs. Good Luck!

philherz

07-27-06, 11:38 PM

It sounds like the HDMI is causing problems with the other outputs. You can try testing this by removing the HDMI cable and using component cables to connect to your TV. I think this would allow the coax between the 8300 and the VCR to work correctly. The other types of cables (S-Video or Composite) should provide better picture quality but are harder to get to work (you have to select the proper input on the VCR). If this corrects the problem then you will have to decide if you want to go back to using HDMI. Also, you can review the first post and the SA 8300 HD DVR User's Guide which is linked to in the first post for more information about the different outputs. Good Luck!

I think we're leaning towards just buying my wife's aunt an inexpensive DVD player.....everyone else wants the content copied to DVDs, so it seems crazy to go to great lengths to make tapes for only one person.

If there were any easy way to do it, that'd be another story......

thnx

DoubleDAZ

07-28-06, 12:04 AM

philherz

07-28-06, 12:44 AM

I wasn't sure if you could have both HDMI or Component connected and still use the Video from Output 1 for something else. Sometimes one connection disables the others in the same group. Like Russ says, the easiest way to check is to disconnect the HMDI and Component cables to see if you can then get video with the Output 1 Video connection.

Of course, all this will really tell you is that the connection works, but you can't use it the way you want to, so buying the DVD player might still be the best/easiest solution and the quality will probably be better to boot, not to mention still being able to view something else while the Copy To DVD is taking place.

EVERYTHING you say is exactly what I'm thinking!!!!

Since I bought the DVD Recorder a month ago (<$100), the quality improvement vs. tapes is tremendous, everyone else (except the aunt) wants DVDs anyway, and my system works fine except for the Output 1 issue.

I just never figured that using Output 1 would be so complicated.

Is there any chance it's my cables? Like I mentioned earlier, I get audio but no picture.....

DoubleDAZ

07-28-06, 09:36 AM

philherz

07-28-06, 10:08 AM

Well, it certainly could be the video cable, but my take is that the disabling may only affect the video part and that's really all that's needed. It's a simple enough circuit to plug in a cable and disable others. Since you don't know the quality of the cables you are using, it might be worth a trip to pick up a new set to see. You can, you know, just use one of the audio cables to see if it's the cable. I don't think there is a big diffrence, if any, between the red/white cables and the yellow cable under the covering.

Been there, already done that...I took a second set of red-white cables and substituted the white one for the yellow cable that wasn't working....no change.

I was just wondering if there was something special about these....didn't think there was.

Time to buy her a DVD player & get into the 21st century!!!

slimoli

07-28-06, 01:04 PM

RussB

07-28-06, 04:05 PM

I need help to understand the way the manual recording works with the 8300. Here is what I want to do and was pretty easy with my beloved HD-TIVO:

-A 1 hour program that starts every day between 8:50 and 9:00 and ends between 9:50 and 10:00. When I set a manual recording starting 8:50 and ending 10:00 and look at the schedulled recordings I get crazy stuff like one day the program will start at 8:15 and ends at 9:35 ant things like that. In other words, there is no way to have the recorder to record from A to B , period. It seems that no matter you input the 8300 gets confused with the guide and all I want to do is forget about the guide and do what I want.

So, the question is : Is there any way to have the 8300 record from 8:50 to 10:00 without the software trying to outsmart you?

Here is what I'm doing:

Go to list, press B to select options. Select new manual recording. Ch XXX daily from 8:50 to 10:00 until I erase. What can be so wrong with that?

Thanks

SergioThe 8300 should work the way you described it, recording the channel at the specified time. Is it possible that you still have the recording specified by title, too? Look at the "Scheduled Recordings" page to see if the title is listed there. If it is, cancel this recording. Also, make sure after a recording happens the "Recorded List" page has "Manual Recording" for the title instead of the actual program name. Good Luck!

RussB

07-28-06, 04:22 PM

Been there, already done that...I took a second set of red-white cables and substituted the white one for the yellow cable that wasn't working....no change.

I was just wondering if there was something special about these....didn't think there was.

Time to buy her a DVD player & get into the 21st century!!!I think the problem is that you are using HDMI. If you use component cables instead, I think it might work. If you have component cables, I think it would be worth trying. If you don't want to do this, it is time to buy her a DVD player. :)

slimoli

07-28-06, 06:28 PM

The 8300 should work they way you described it, recording the channel at the specified time. Is it possible that you still have the recording specified by title, too? Look at the "Scheduled Recordings" page to see if the title is listed there. If it is, cancel this recording. Also, make sure after a recording happens the "Recorded List" page has "Manual Recording" for the title instead of the actual program name. Good Luck!

It doesn't work with 2 different 8300 and 2 different software versions (one is a MR). If I set a time recording manually, without using the title in the guide, and want to start 10 minutes before and 30 minutes after to be safe and it's a one shot deal, it works. When I select "daily" , for example, the schedulled recordings list shows one or 2 with different start and/or endings. Using the guide method and trying to select the title to record daily or "every tuesday" , for example, and adding some minutes before and after also produces some crazy schedules if I select "all the programs in the selected time slot". Actually I think this DVR is worse than a good old VCR when you try to force a recording to a given time frame.

One other annoying thing is that sometimes I set a time recording and it shows twice in the list and with different start and end.

My software version is 1.87.27.1 and I have little hopes that my small cableco will move a finger to upgrade it.

Thanks, anyway. I moved from Directv to get a better picture and at least this is true.

Sergio

RussB

07-28-06, 08:35 PM

Make sure all scheduled recordings for the show you are having problems with (both manual and by title) are cancelled. Review the "Scheduled Recordings" page to see that they are all gone. Try setting up a manual recording that repeats at the appropriate interval. Next, review the "Scheduled Recordings" page and see if they are scheduled at the proper times and that the title is "Manual Recording". If they are not at the proper times, is there some conflicting recording scheduled or is there any pattern to what is there?

DoubleDAZ

07-28-06, 08:57 PM

I just scheduled a Manual Recording (Daily, 1:50 am to 3:00 am, Until I Erase) and it shows up in the Scheduled Recording list with a title of Manual Recording for every day from 1:00- 3:00 am. I'm using 1.88.19.1, but I never had any problems with 1.87.16.1, so it might just be the version you have.

Tachy

07-29-06, 11:02 AM

I have not looked at this site for quite some time.......have they ever gotten a fix for the problem where you are watching a program that is being recorded (but earlier in the show)........when it gets to the end of the recording, it bumps you completely out of what you are watching? Is there an easy fix? Is there a quick way to get back to the spot you were watching? I find it very annoying, and seem to have to fast-forward all the way to the spot I was at, running through the entire show again. Seems like quite a waste of time and effort.

I am using the 8300 HD with Home server edition 1.4, Flash 1.87.16 a109.

Can someone also refresh my memory as the the remote control key combination to get to this software edition?

Thanks.

slimoli

07-29-06, 12:13 PM

At least I think I figured why the manual recording with "daily" is messing my recording schedulle. I thought that the guide would be ignored but apparently it is not. Let's say you want to record from 2:00 to 4:00 every day a given channel. If there is indeed a program in the guide that starts at 2:00 every day, it works fine. If, however, the SAME program that day1 starts at 2:00 , on day4 starts at 2:15, according to the GUIDE,the manual recording on day 4 will show 2:15 to 4:15 (adjusted by the guide). That's exactly what I don't want the recorder to do because if I'm using the manual recording is because I don't trust the guide or want to have a margin before and after the recording. Manual recording should be just manual recording and not a pseudo-TIVO. In most cases this will not affect what you want because the major networks are pretty good with their schedulle but channels like Speed or ESPN can mess it up pretty bad.

I am puzzled by the double entries when I try manual record "every Friday" , for example. I deleted all the schedulled recordings, formatted the HDD and programmed the first manual recording to record every Saturday from 8:00 to 10:00. Looked at the list of schedulled recordings and the only thing there was my manual recording TWICE!

I really don't know who programmed the 8300 but the guy was probably smoking some good stuff.

Sergio

bohbot16

07-29-06, 03:19 PM

Tachy

07-29-06, 03:44 PM

RussB

07-29-06, 05:16 PM

Thanks...........I guess they do not have the updated software on my cable company yet....... I did know you could start at the end and work back, but with movies and sporting events, sometimes most of the time you do not want to see the ending.

I will just have to wait until fix comes........thanksYou can use the following procedure until you get 1.88.x.x:

Watch A Recording In Progress. UG-18 Stop the current recording and save it (usually during a commercial). Then start a "new" recording to finish the program by pressing the Record button and then press the Pause button. You can now view the first part from the beginning and then view the second part, either in progress or from the beginning after it finishes. While it is annoying to divide the recording into segments, at least you can easily skip to the beginning without rewinding, certainly a useful feature for time-shifting.

This is from the first post (http://www.avsforum.com/avs-vb/showthread.php?p=4682052&&#post4682052) in this thread.

Also, in this post is info on how to get to the daignostic pages where the SARA version is listed. Page through it until you see the SARA version listed.

Diagnostic Mode. There are two ways to enter the Diagnostic Mode:

Press and hold the Select button on the front of the unit until the Mail light starts to flash, then press the INFO button.
Press and hold the Pause button on the remote until the Mail light starts to flash (around 10-15 seconds), then press the Page Up (-) button. On some remotes, the Page (+) button might need to be used instead.

RussB

07-29-06, 07:38 PM

slimoli

07-29-06, 07:57 PM

I couldn't find a program that changed its start time the way you describe and I couldn't reproduce any of your problems. I don't think a manual recording would look at the Program Guide. The manual recording entry doesn't show the title or any program information. It just has "Manual Recording" as the title. Maybe the version you are using does something different. You can try recording the program before and after the program you are interested in.

RussB

Thanks. Manual recording does get info from the guide, at least with my software version (1.87). There is a daily soap opera I record for my wife that starts sometimes at 8:50 and sometimes at 9:00. The program lasts anything from 45 minutes to 1 hour. Even worse, it changes during the week depending on some sport events on the same channel. To be safe, I want a manual recording from 8:30 to 10:30 to have all the bases covered. Guess what? the scheduled list shows the 2 hour program adjusted according to the guide. On the day it starts at 8:50 the manual recording will start at 8:20 and end at 10:20. No biggie if the guide was actually reliable but I'm dealing with manual recording because obviously I can't trust the guide provided by this particular channel. Bottom line: Why in the hell doesn't manual recording do what I want, period? The 8300 is the worst DVR I have used so far. The new software will make it better but my small cableco doesn't even know what I'm talking about.

Sergio

slimoli

07-29-06, 08:22 PM

DoubleDAZ

07-29-06, 10:38 PM

RussB

07-29-06, 10:46 PM

Here is the result of a "daily" manual recording from 8:00 to 10:00 :

The duration of 2 hours is the only thing that the software acknowledged. Looking at the guide I can see a program that starts at 7:05 on Sunday but that's not the program that I want!

SergioThat is really strange. If the show is a national show, what is the show and what network is it on? Maybe, I can reproduce your results. I can't think of anything else to try. You did say that you tried using the record in this time slot and adjusted the start and end times but you got weird results. What did they look like? Did they match the Manual Record results?

DoubleDAZ

07-29-06, 10:58 PM

slimoli

07-29-06, 11:07 PM

That is really strange. If the show is a national show, what is the show and what network is it on? Maybe, I can reproduce your results. I can't think of anything else to try. You did say that you tried using the record in this time slot and adjusted the start and end times but you got weird results. What did they look like? Did they match the Manual Record results?

This was just an example. I normally use manual recording when the guide is not reliable. I want to record all the Formula1 events on Speed , including tests,qualifying and the real race. The guide has always a fixed time frame for the Sunday race but I know that the race can be delayed. Using the guide and schedulling using "any program in this time slot" will work but if I want to add 1 hour to be safe, the schedulled recording will show the time frame proportional to the guide and not exactly ending when I want (although the events are different they all appear in the guide as "Formula1"). Using a manual recording will poduce results similar to the picture I posted. Obviously I can "exagerate" and use a time slot very wide, like from 7:00 to 12:00 but without the "view from beginning" option the use of this DVR becomes a real pain. Again, for regular programs, that always start and end at the same time, no problem.

Sergio

RussB

07-29-06, 11:20 PM

If you change the start/stop time for a scheduled "season pass" (to use a Tivo term) recording, it will only be good for the recording that day. Subsequent recordings will revert to the original times based on the IPG. There is no way to set a "season pass" to record 10 minutes early and 10 minutes late, it has to be edited every day, week, etc. That is originally why I used a manual recording to catch Y&R for my wife during a few periods when the broadcast was altered for sporting events.

Russ, are you still on version 1.87.x.x? I thought you were using 1.88.x.x like I am?

I must say I don't rememeber ever hearing about this problem before now and I can't believe this is the first time the manual recording option has been used.I am on version 1.88.22.1. Houston TWC downloaded it on 7-25-6, they had downloaded it to Rev 2.4 SA 8300 DVR boxes 2 weeks earlier on 7-11-6.

I already record all the shows that I watch so if I get interrupted I don't miss any of the show. Now, I use the "Play from beginning" option instead of watching live or buffered TV. If I pause it or don't catch up to the end before the recording stops, I don't have to worry about getting kicked out if I have 2 additional recordings scheduled at the end of this recording. Also, if I am interrupted for an hour, it is easier just to pause the show again instead of having to watch the buffer or having to find where I was if I have to watch it from the recording. When I pause it, the status bar shows how long it has been recording. If I press the stop key, the "Playback Status" page shows how much time I have watched the show and how much time is left.

slimoli

07-29-06, 11:22 PM

Well, I think several people now, including me, have tried to reproduce your problem without success. When I put in the start/stop time, I get a Manual Recording scheduled for that time every day regardless of what is in the IPG. Perhaps if you give me the channel and program I can try again with the same data you are using.

Also, since you are into providing pictures, perhaps you could take a picture of your schedule entries before you Accept it so we can see exactly what is there just in case we are missing something obvious. I know I used manual recordings way back in 1.85.x.x without any problems for the same reason you are using them now, but that doesn't rule out a problem in your specific version.

Thank you for your interest , Dave. In the picture above you can see the result of the following command:

List, B, schedule a new time recording

CH 300 8:00 PM 10:00 PM DAILY UNTIL I ERASE

All the entries in the list had been cleared before. All the entries in the schedulled recordings were also cleared.

To make things a bit more complicated, I have 2 8300 , one 1.87 and the other (MR) 1.85 and I get exactly the same result with any of them. Manual recording DOES check the guide but why I don't know.

One important thing: Manual recording works the way it should with any time frame with any channel IF the same program always start and end at the same time every day in the guide OR different programs are in the same time slot. The problem is when the SAME program is in the time slot but starting and/or ending at different times.

Thanks for your explanation on the "Season Pass". At least it solves one of my questions on why the extend time was not being applied to all the episodes.

Sergio

DoubleDAZ

07-29-06, 11:56 PM

Ok, here's what I did for Formula One Racing on Speed Channel 866:

CH 866 9:00 AM 12:30 PM DAILY UNTIL I ERASE

Here's what I have in my Scheduled Recordings list:

Manual Recording Sun 7/30 9:00am-12:30pm
Manual Recording Mon 7/31 9:00am-12:30pm
Manual Recording Tue 8/1 9:00am-12:30pm
Manual Recording Wed 8/2 9:00am-12:30pm
Manual Recording Thu 8/3 9:00am-12:30pm
Manual Recording Fri 8/4 9:00am-12:30pm
Manual Recording Sat 8/5 9:00am-12:30pmI then added a Scheduled Recording for Formula One Racing, this channel/any time. I thought maybe this would skew the manual recordings, but no such luck. All I got was added recordings for Formula One Racing with no change to the above. I then tried reversing the recordings, the scheduled one first followed by the manual one, and there was no change to the resulting Scheduled Recordings list.

At this point, I don't know what else to try and this leads me to believe it is your version of SARA. As always, I'd try a"hard" reboot just to see, but I doubt it will help, just nothing to lose trying. :)

DoubleDAZ

07-29-06, 11:59 PM

List, B, schedule a new time recordingJust curious. Does it really say this? Or does it actually say "schedule a new Manual Recording"?

slimoli

07-30-06, 01:18 AM

Just curious. Does it really say this? Or does it actually say "schedule a new Manual Recording"?

Sorry, it says a new manual recording. My version is not the most popular: 1.87.27.1 . Most people either have the 1.88 or one just before mine.

Dave, do me a favor and try this one:

Schedule a daily manual recording on USA (in my case it's ch 30) from 2:00 to 5:00 PM. You will see that the list will show some days from 1:00 to 4:00 and some from 2:00 to 5:00.

Cheers

Sergio

RussB

07-30-06, 02:04 AM

Sorry, it says a new manual recording. My version is not the most popular: 1.87.27.1 . Most people either have the 1.88 or one just before mine.

Dave, do me a favor and try this one:

Schedule a daily manual recording on USA (in my case it's ch 30) from 2:00 to 5:00 PM. You will see that the list will show some days from 1:00 to 4:00 and some from 2:00 to 5:00.

Cheers

SergioIt shows from 2:00 to 5:00 PM for all entries. It had 8 entries starting on Sun 7/30 and ending on Sun 8/6. I didn't expect the last one since the guide only goes to Sat 8/5 but it still is correct.

Also, I performed the earlier test using the Speed Network and it worked OK.

slimoli

07-30-06, 09:49 AM

OK. I'm glad it's only with my software version. Now I really need the 1.88.

Thank you guys.

Sergio

DoubleDAZ

07-30-06, 10:16 AM

Yep, I got the same thing, Russ/Sergio. It has to be that particular version and, since it's not in wide use, that may be why we haven't seen more complaints.

RussB

07-30-06, 01:33 PM

OK. I'm glad it's only with my software version. Now I really need the 1.88.

Thank you guys.

SergioIf there is a local AVS thread for your cable company, you could post your problem there and see if someone who is using the same software version with the same cable company can reproduce your problem. If they can reproduce it, then the problem would be with the software version your cable company is using. If they can't reproduce it, then the problem would be something else.

DoubleDAZ

07-30-06, 03:18 PM

Good suggestion, Russ. Even if no one uses manual recordings, they might be able to at least do a test and verify it's that version of the software.

slimoli

07-30-06, 03:37 PM

Yes, the idea is good but there is no board for my cable company, Atlantic Broadband. I have posted several times questions about this company at the local HD board but never got any reply. They are very small and serve only Miami Beach, basically. Picture is very good, though.

Sergio

DoubleDAZ

07-30-06, 04:14 PM

Yeah, I just checked that thread and it does look pretty lonely for you. :)

You could always sit at the local AB Store and latch on to the first guy that walks out with an 8300. :) But, all that would do is verify it's the software and I don't think there is much doubt of that.

For the moment though, you could set your "season pass" and then once a week extend the time for the Sunday race. I believe once the day is in the IPG, any time changes you make should hold. Of course, I'm sure you've already figured that out though.

RussB

07-30-06, 05:25 PM

slimoli

07-30-06, 05:49 PM

You can call your cable company and try to talk to someone who is familiar with the SA 8300HD DVRs who may be able to give you more info about any plans for updating to SARA version 1.88.x.x and help you with your problem. You will probably have to go through several people and elevate the problem and you still might not be able to talk to the right person. You should decide if it is worth your time and effort.

Thanks Dave/Russel. I have already done that. Spoke to a tech supervisor after waiting 45 minutes on the phone and I was told that "software upgrade is not our priority". I have no problem with the 8300, I can handle it, the real problem is how to explain all of this to a TIVo lover (my wife).

Sergio

DoubleDAZ

07-30-06, 06:59 PM

Somehow I just knew we'd get to the "wife factor". :)

I solved that by not teaching my wife anything about it other than turning it on and changing channels. If I don't record it, it doesn't get recorded. If I don't watch the recording, it doesn't get watched. Nice having a non-tech spouse. Oh, and did I tell you I'm a control freak? :) :D :)

DoubleDAZ

07-30-06, 07:04 PM

Oh, and FWIW, I can go either way on how a Season Pass should work. I can see why it works the way it does, but I can also see why you would want a Season Pass to record the time you tell it to vice the time in the IPG. I think if you tell Tivo to record a Season Pass for an extra 10 minutes, it will, right?

slimoli

07-30-06, 07:27 PM

I think if you tell Tivo to record a Season Pass for an extra 10 minutes, it will, right?

Certainly!

RussB

07-30-06, 07:46 PM

The following happens with Houston TWC SARA Version 1.88.22.1 and the previous SARA Version 1.87.16.a104. Does this happen with other cable companies? Click here (http://www.avsforum.com/avs-vb/showthread.php?p=8073484&&#post8073484) for a specific example in Houston. This can be easily created using the Speed Channel where it has the same program on multiple times.

----- Original Message -----
From: "stuartsim"
To: <explorer_8300@yahoogroups.com>
Sent: Monday, July 24, 2006 8:30 PM
Subject: [explorer_8300] Re: 8300HD reverted to old version?

The bug appears when you try to record 2+ episodes of a program on the same channel on the same day using record "On this channel any day in this timeslot" it will only record one of the episodes, and it will automatically cancel the recording of all the other episodes on that day.

The bug is known to TWC and they are apparently working on a fix.

DoubleDAZ

07-30-06, 08:36 PM

Certainly!Of course, when you then want to record the next program, you have a conflict to deal with. In your example, it works fine, but it doesn't work so well if you pad Desperate Housewives and then decide you want to also start recording Grey's Anatomy right after. The concept of recording a Season Pass is to record that program whenever it is on for however long it is scheduled to be on. Now, what would be nice is if it would know foootball is running over, on-the-fly IPG update, and adjust that and subesequent recordings for the evening. :)

tenguru

07-30-06, 08:53 PM

I have been looking forward to this nextupdate for over 1 1/2 yrs...
The copy to vcr for my tennis matches for teaching purposes would really be nice......... but I hope it doesn't break what I have running smoothly now.
Almost had someone talk me into dish untill I saw problems with their dvr.. :( :mad: :eek:
No thanks... mine is running great 8300hd with over a TB Online/Off line storage...
One WD 500 for just sports and one maxtor 500 for HD movies total cost for
drives $179 x2 fry's special and two esata boxes $418.... Someone posted in the forum about a box that has 2 spaces for sata with 2 esata cables and they can run in raid or not (for sa8300hd no raid) Just reset box and smootly exchange cables .... offline drive needs to be spun up a few minutes...
Like crtl/alt/del on a pc only faster than win98... :)

DoubleDAZ

07-30-06, 09:02 PM

The following happens with Houston TWC SARA Version 1.88.22.1 and the previous SARA Version 1.87.16.a104. Does this happen with other cable companies?Yes it does and it seems pretty simple as to why. First you are telling it to record Title A at Time 1, then you come back and tell it to record Title A at Time 2. This happens with any program where the title is the same, that's why the option is there to record in any timeslot and delete the ones you don't want. It's like telling your wife to meet you for lunch at 11:30 and then calling her back and telling her to meet you at 1:00. I can just see what she'd do to you if you then complained that she didn't come at both times. :)

Granted, I can see where an option to selectively record just the episodes you wanted this way would be useful, I would use it myself. Oftentimes there are 6 episodes on a given day and 3 are repeats of the other 3. It would be nice to be able to record just the 3 you want, especially if they are in HD and take up a lot of HDD space. But I don't consider that to be a "bug", just a feature that would be nice to have.

Can you tell programmers, and former programmers like me, don't like to term "big" to describe features they didn't think of or didn't include for one reason or another? :)

RussB

07-30-06, 10:14 PM

Thanks for testing it. I am sure SA doesn't consider it a bug since they deliberately cancel the other timeslot episodes. I would rather SA allow me to cancel them if I want to instead of "helping" me by cancelling them, but SA may have its own reason for cancelling them. I use a manual recording to record the second or third, etc. timeslot specific episodes I want. There would be a lot of episodes of the local news I would have to delete if I used record all episodes.

DoubleDAZ

07-30-06, 11:05 PM

I don't think it's a matter of cancelling them, Russ. I think it's more a matter of substituting the "new" schedule for what they consider the "old" one. One only has to look at the option, "any day in [b]this[/b[ timeslot" to see what they were thinking. The title is the same, so the show must be the same. It should be a pretty simple change, just leave them both in the schedule or give the option to delete one. What does Tivo do? :)

I hate to say it, but that could be why it's the way it is, to keep it out the Tivo realm of operation and avoid licensing fees or litigation, only SA wouldknow for sure. Oftentimes that's the sole reason things don't work the way we thing they should. I'm sure glad it wasn't that way in the Air Force, because I borrowed routines freely all the time and offered mine freely as well.

DoubleDAZ

07-30-06, 11:09 PM

Oh, I forgot to mention that I found a program with the same title, but different descriptions, and it made no difference, still only kept the latest scheduled recording.

Harley_Dude

07-31-06, 12:10 AM

I have not looked at this site for quite some time.......have they ever gotten a fix for the problem where you are watching a program that is being recorded (but earlier in the show)........when it gets to the end of the recording, it bumps you completely out of what you are watching?

This is commonly called "kick to live" and is fixed in the updated software version. Check the first post.

San Antonio TWC just rolled out 1.88 a couple of weeks ago and I got "kicked to live" when watching 'Mind of Mencia' tonight. I paused the show a few minutes into it for about 10 minutes and then started viewing again. Right before the last commercial break it kicked me to live. Anyone else notice this in version 1.88? I thought it solved this bug :confused:

RussB

07-31-06, 12:32 AM

The bottom line is that SA only allows one specific timeslot per program to be recorded with the "On this channel any day in this time slot". Why SA does this we can only speculate about. I think either cancel or substitute describes what happens to episodes scheduled for a previous time slot and then removed when a new time slot is requested.

Does your version of 1.88.x.x have "On this channel" in each of the different recording options like 1.88.22.1 has?

RussB

07-31-06, 01:25 AM

San Antonio TWC just rolled out 1.88 a couple of weeks ago and I got "kicked to live" when watching 'Mind of Mencia' tonight. I paused the show a few minutes into it for about 10 minutes and then started viewing again. Right before the last commercial break it kicked me to live. Anyone else notice this in version 1.88? I thought it solved this bug :confused:To avoid being "kicked to live", click here (http://www.avsforum.com/avs-vb/showthread.php?p=8102372&&#post8102372) and read the last paragraph. Also, click here (http://www.avsforum.com/avs-vb/showthread.php?p=8086333&&#post8086333) to go to another post about being "kicked to live."

FreeBaGeL

07-31-06, 10:58 AM

I've got a question about the Auto HDMI/DVI setting. I have my 8300HD hooked up to a 1080p set (Samsung HL-S 6187w DLP) via HDMI, so I get the "Auto HDMI/DVI" setting instead of "Pass Through".

So if I'm reading this right, the cable box is supposed to see my TV and pick the best resolution to ouput at for my set. The set is 1080p, so I'm assuming it is likely choosing to ouput at 1080i (is this correct?). However, from my understanding the conversion done by my TV would be much better than the conversion done by my box so it would seem I would rather it not try to be "smart" and just output the normal resolution as "pass through" would and let my TV do the work.

Why on Earth is there not an option for this when using HDMI cables and short of switching to component is there anything I can do about it? Or is this auto HDMI/DVI actually supposed to provide a better picture than pass through would? If so, does it actually accomplish this?

slimoli

07-31-06, 11:37 AM

AUTO HDMI works like the "Pass Through" on my plasma but on my DLP set I prefer to have it set to "Fixed" 1080i.

Sergio

Harley_Dude

07-31-06, 01:13 PM

To avoid being "kicked to live", click here (http://www.avsforum.com/avs-vb/showthread.php?p=8102372&&#post8102372) and read the last paragraph. Also, click here (http://www.avsforum.com/avs-vb/showthread.php?p=8086333&&#post8086333) to go to another post about being "kicked to live."

Ahh, gotcha. So "kicked to live" is only partially fixed in 1.88. If I go to 'list' and select 'watch from beginning' it will work correctly but if I am watching a program that is being recorded and pause it for a few moments to chat on the phone, I will still get kicked to live. Correct?

TerryB

07-31-06, 01:16 PM

Harley_Dude,
That does sound like a partial fix doesn't it. Or actually no fix at all for "kicked to live" but only the addition of "start from beginning" of recording in progress.

TerryB

Belcherwm

07-31-06, 02:10 PM

I need to know how to reset the Block/PIN if it is unknown. I've tried getting some help from Comcast, but the CSR I talked to was clueless.

Any suggestions?

RemyM

07-31-06, 02:30 PM

Ask your parents. :p Seriously, the cable company needs to reset it, try calling back and talking to another CSR.

slimoli

07-31-06, 04:19 PM

Does anybody have any idea in which cases the guide stops being updated? I normally have a 7 day guide but since last Friday the guide is not being updated. Today I still can reach only up to Friday although hitting "B" during the guide screen it shows Saturday and Sunday. If I select either Saturday or Sunday I get "no data available". I have already rebooted and reset all my receivers. Called the cableco and they said everything is fine . They are sending a cableguy but I can't see what the guy could do that I have not done already.

Any ideas?

Thanks.

Sergio

Never mind. Guide is back,

RussB

07-31-06, 04:32 PM

Ahh, gotcha. So "kicked to live" is only partially fixed in 1.88. If I go to 'list' and select 'watch from beginning' it will work correctly but if I am watching a program that is being recorded and pause it for a few moments to chat on the phone, I will still get kicked to live. Correct?Yes, you are correct.

If you select a program that is currently being recording from the "Recorded List", it displays the "Currently Recording Program Options". This page has 4 options:
1) Play from current location
2) Play from beginning
3) Stop recording and save
4) Stop recording and erase

The "Play from current location" option goes to the channel where the show is shown on (not the playback channel). This is the same as just switching to that channel.

The "Play from beginning" option goes to the playback channel and plays the show as a recorded show. This is the reason you don't have to worry about being "kicked to live." If you catch up to the current end of what is being recorded by fast forwarding it shows "Play". You can do this repeatedly. The "Play" indication is similar to the "Live" indication if you had been fast forwarding using the buffer and had caught up to live TV.

The other two options stop recording and save or erase. These options need no further explanation.

DoubleDAZ

07-31-06, 09:22 PM

TerryB

07-31-06, 09:28 PM

Harley_Dude,
I couldn't make it misbehave this evening. I had AFV on and paused at 20 before the hour. Continued at about 10 'til. I did not get kicked out to live. My contact was not able to find a circumstance that would cause it either. My machine is a 2.2. There is a sticker which shows your hardware build or look on page 3 of the diagnostics. Maybe a 2.4 issue or unique to S.A.

TerryB

DoubleDAZ

07-31-06, 09:33 PM

DoubleDAZ

07-31-06, 09:35 PM

Terry,

Were you recording it also?

RemyM

07-31-06, 09:46 PM

The "Play from beginning" option goes to the playback channel and plays the show as a recorded show. This is the reason you don't have to worry about being "kicked to live." If you catch up to the current end of what is being recorded by fast forwarding it shows "Play". You can do this repeatedly. The "Play" indication is similar to the "Live" indication if you had been fast forwarding using the buffer and had caught up to live TV.

With the play from beginning option it never allows it to catch up to the live point. It gets close but it's not live. You can keep pressing FF and you'll see this. If after it says play you press the live button it will switch you to the channel and the live point which will be ahead of where you were.

DoubleDAZ

07-31-06, 10:10 PM

RemyM,

You are corrrect. FF'ing a recording will never get you to live. I think folks are being confused with talk about a recording vs the buffer. The options Russ talked about deal only with recordings while Harley_Dude is dealing with the buffer.

Harley_Dude,

FWIW, my recording of Wheel just ended and I never got kicked out. My guess is you tuned to that channel AFTER the program and recording started, then paused while in the buffer, and that is why you got kicked out. AFAIK, the buffer gets reset when a new program begins UNLESS you were tuned to that channel BEFORE the program started. vegggas has said many times that he routinely tunes to a channel before a porgram begins, pauses it after the program starts, and then watches it later to skip the commercials, without getting kicked out, and that is exactly what I just did.

RussB

07-31-06, 10:28 PM

With the play from beginning option it never allows it to catch up to the live point. It gets close but it's not live. You can keep pressing FF and you'll see this. If after it says play you press the live button it will switch you to the channel and the live point which will be ahead of where you were.Yes, I agree. You explained it better than I did. Thanks.

RussB

07-31-06, 11:27 PM

Russ,

I think you are wrong about Option 1. If I stop viewing my recording for a moment to check another channel and then reselect the recording from the list and select Option 1, it takes me to where I left off. It has nothing to do with live, these options deal only with recordings, in-progress or not.These options only deal with in-progress recordings. The last 2 options to stop recording and save or erase do not make sense for a completed recording. The page title is "Currently Recording Program Options". I did some more experimenting with the first option ("Play from current location"), it doesn't go to the playback channel instead it goes to the channel where the show is normally shown. It has the buffer, so if you had been watching the show it will remember where you are. If it is the first time it will go to the live point.

DoubleDAZ

08-01-06, 12:29 AM

Russ, I give up, I guess you're right. I know the options deal with in-progress recordings, but based on my test, it looked like they dealt with the recording itself, not the buffer. However, I don't remember now what I did to get the response I noted in my post, but I did get the same response you did just now when I followed your instructions. I'm going to have to play with this some more to see if I can figure out what I did, but we're in the middle of viewing a recording, so I'll have to play some other day.

Oops, recording just finished. So I selected the other recording still in-progress. I started from the beginning, stopped it, changed channels, and then reselected it from the list and played from current location. It took me to the live point, but when I stopped it again, reselected it once more and played from the current location, it took me to a point I was at the last time I tried your instructions, not the point where I just left off, weird.

Right now I'm going to finish watching to see what happens when the recording ends. Any bets????

DoubleDAZ

08-01-06, 12:40 AM

Kicked out, which is what I expected based on the other conversation. :(

I guess it just shows that if you really want to make this stuff "fail", it can be pretty easy in some situations. Fortunately, I don't watch TV or recordings like this, so I don't expect this to be a real problem for me, but I can see where folks who do pause, change channels, and come back often, can get really confused.

Not sure they can readily program around all these circumstances, although if they did go back to the playback channel, I doubt any of this would happen the way it does. Of course, the reason they stayed away from the playback channel originally was because of a Tivo patent (so I've been told anyway). Now they use the recording instead of the buffer just like Tivo, but not all the time it seems and they should. Not sure how we'd explain this to SA though. Do you think they are reading this? vegggas, you out there????

RussB

08-01-06, 02:14 AM

I watch a lot of programs that are being recorded and I use the "Play from beginning" option. The "Play from beginning" option goes to the playback channel and plays the show as a recorded show. This is the reason I don't worry about being "kicked to live." If I switch to another channel, I switch directly back to the playback channel without using the "Recorded List" and press play because the show is paused. This seems pretty simple and should work for most people.

I will probably play with the different options and see if I can better understand exactly what they do and what problems are associated with each option.

TerryB

08-01-06, 07:02 AM

Dave,
I was not recording AFV. My contact in Houston was planning a test of each circumstance when I told her about this complaint. So I am concluding that the kick out happens if you join a recording in progress and pause it.

TerryB

RussB

08-01-06, 07:10 AM

Are viewers better served by set-top boxes or dumbed-down terminals? TV providers look into it.

By Marguerite Reardon
Staff Writer, CNET News.com
Published: July 31, 2006, 4:00 AM PDT

reporter's notebook I love my DVR, but only when it works.

After a long week of interviews and writing stories, I was excited to hunker down in my living room one Friday night to see who had gotten booted off that week's "Project Runway." I flipped through the list of recorded programs on my digital video recorder and there was nothing.

Click here (http://www.avsforum.com/avs-vb/showthread.php?p=8116262&&#post8116262) to go the post with the complete article.

DoubleDAZ

08-01-06, 09:23 AM

Terry,

As you can see from my exchange with Russ, it's pretty easy to make the process fail (and in my case, get confused :) ). However, I believe most folks don't do the things we did to make it fail. Most folks who now join a recording in process, do so from the Recorded list to get the Start From Beginning option and simply watch the recording, FF'ing through the commercials, etc. I'm sure some of the folks who don't do it this way got used to the workarounds we've talked about before 1.88.x.x and if they now use the Recorded list, they shouldn't have these problems. It certainly would be nice though if the Play From Current Location took you to the recording as opposed to the channel buffer. I guess, as Russ points out, the workaround for this is to return to the Playback channel instead of using the Play From Current Location option. When I get a chance, I'll put something together to add to the first post titled "Play From Current Location Workaround". :(

DoubleDAZ

08-01-06, 09:28 AM

RussB

08-01-06, 06:06 PM

Part of the problem is that it is very difficult to understand what the new commands really do. Just trying to describe what the command options do gives me a headache.

There is no indication that the "Play from current location" option in the "Currently Recording Program Options" page reached from the "Recorded List" page takes you to the buffer instead of the playback channel. Also, there is no indication that the "Play from beginning" option in the "Currently Recording Program Options" page reached from the "Recorded List" page takes you to the playback channel instead of the buffer.

With SARA Version 1.88.x.x, the "Play from current location" option does different things depending on where it is used. The "Play from current location" option in the "Currently Recording Program Options" page reached from the "Recorded List" page takes you to the buffer instead of the playback channel. While the "Play from current location" option in the "Playback Status" reached by pressing the Stop key while watching the same recording program takes you to the playback channel.

Depending on which options a viewer selects ("Play from current location" in the "Currently Recording Program Options" page reached from the "Recorded List" page) and whether the viewer pauses and/or rewinds and does not catch up to the end of the recording, the viewer may be kicked back to live when the recording ends. This is from some of the other posts. NOTE: I got kicked back to live when I tested this.

I think it is a good idea to add something to the first post about this. I think we should keep it simple and just tell people what to do to avoid being kicked to live. I hope this post makes sense and is correct.

DoubleDAZ

08-01-06, 09:05 PM

I hope this post makes sense and is correct.I think it is Russ, as much as it can be anyway. FWIW, if you are in the buffer, you will get kicked out.

The only reason they got the Start From Beginning option to work at all is that they changed it to use the recording instead of the buffer (potentially licensing that part from Tivo). But it's very obvious you can do a lot of different things to really mess yourself up. I was actually able to make it go to more than one place in the program depending on where I went, where I came from, whether I stopped or paused, etc. I had it go a few minutes in to 15 or more minutes in and then back to only a few minutes. I finally gave up, like you I felt a massive headache coming on. :)

I'm really going to have to think about putting something in the first post, but I'm not sure what to say. While we've been able to make things fail, I'm not sure how many folks do the kinds of things we did. Maybe I'll just wait a bit longer and see how this develops. Now that we know to join from the Recorded List, it may suffice to say that if you do it another way, there is the potential to experience some weirdness and still get kicked out.

Harley_Dude

08-02-06, 12:27 AM

I should add that every time they fix or add a new option, we find ways to make something else fail. :)

Also, the only reason I said "most folks" in my last post is because it's taken this long for this problem to pop up and some folks, including me, have had 1.88.x.x for quite some time now. I don't join recordings in progress by tuning to the channel and I never used the Play From Current Location option until now to test this.

Glad that I could help find a new flaw..haha Seriously though, I have been extremely satisfied with 1.88 vs. the 1.87 version of the software. There will always be little bugs to work out. When they get them all worked out, it's time for a new box and the cycle starts all over again :D

DoubleDAZ

08-02-06, 09:25 AM

That is for sure. I expect the cycle to start again when the Tivo S3 comes and then later next year as OCAP takes the front seat, but hopefully that will spell the beginning of this stuff going mainstream and being available at retail like Tivo is. Once we can buy these things like we do VCRs and DVD Recorders, etc., software will be tested much more thoroughly before it's "sold" and that means it should be a lot more stable and feature rich with decent documentation. Of course, that assumes the current distribution model changes and we can buy from a variety of manufactures and not have to settle for a basic unit provided by cableco's.

Also, with the lack of decent documentation, 8300 users have had to develop their own ways of doing things and that leads to the type of problems you hit on. If you now join a recording in progress using the Recorded List and new options rather than tuning to the channel and REW'ing, you shouldn't have any problems. But, it takes a bit to retrain yourself. :)

RussB

08-02-06, 03:03 PM

When people join a recording in progress, they should use the "Play from beginning" option instead of the "Play from current location" option.

RussB

08-03-06, 01:09 AM

If you change the start/stop time for a scheduled "season pass" (to use a Tivo term) recording, it will only be good for the recording that day. Subsequent recordings will revert to the original times based on the IPG. There is no way to set a "season pass" to record 10 minutes early and 10 minutes late, it has to be edited every day, week, etc. That is originally why I used a manual recording to catch Y&R for my wife during a few periods when the broadcast was altered for sporting events.

Russ, are you still on version 1.87.x.x? I thought you were using 1.88.x.x like I am?

I must say I don't rememeber ever hearing about this problem before now and I can't believe this is the first time the manual recording option has been used.I retested this on version 1.88.22.1 and it is different. This may be changed on earlier 1.88.x.x versions also. It remembers if you set a different start and/or end time and will start earlier or stop later by subtracting or adding the correct amount of time to subsequent recordings. It used to only work with "One episode". Now, it also works on "All epsiodes" with each of the different types of all episodes:
1) On this channel any day in this time slot
2) First Run only on this channel
3) On this channel at any time

DoubleDAZ

08-03-06, 02:02 PM

It may work on 1.88.19.1 too (I'll let you know later this evening), but only if you set it up that way when you schedule your "season pass". It does not accept the change if you edit your season pass later, or at least it didn't appear to. I tried adding 10 minutes to one of my season passes and nothing changed. I then cancelled and rescheduled it with the added time and all scheduled episodes show the adjusted time. The only reason I say "may" is because I want to make sure the process records the extra 10 minutes this evening, though I have little doubt that it will. Cool!

EDIT: So far, so good, it added the 10 minutes to tonight's episode, so we'll see tomorrow for sure.

ddingle

08-03-06, 02:47 PM

We have used several of the 8300s around the country on various installations. Many of these installations include a NEC plasma with a Lumagen processor. We like to feed the Lumagen a "native" signal. This requires activating the 480i,480p,720p and 1080i. It has not been a problem with this combination of DVR,processor and display? On a recent trip to a Time Warner supplied site in Leawood KS. the 8300 would not allow us to set either 480i or 720p? Not sure why? Any idea what is happening here? Thanks Dallas
PS Sorry if this is a redundant question. I searched the thread to no avail

RussB

08-04-06, 12:07 AM

Houston is going to convert from Time Warner Cable to Comcast early next year. Does Comcast use the SA 8300HD DVR with SARA software in any of its divisions? I have read where Comcast is going to add Tivo features to some of its DVRS. Will Comcast do that in Houston?

DoubleDAZ

08-04-06, 12:21 AM

Comcast will be adding theTivo S3 CablecCard-compatible DVR at some point. I assume other cableco's will follow, but the jury is still out on how much it will cost, etc.

slimoli

08-04-06, 10:02 AM

Dave

Comcast will have it's own TIVo, not the S3, AFAIK.

Sergio

stosh

08-04-06, 11:58 AM

Time Warner here in Minneapolis is going to change to Comcast at some point in the future. Does that mean that the 8300 is going to be replaced with a Tivo?

awdorrin

08-04-06, 01:23 PM

I just recently noticed that my SA8300 has started outputing all the Time Warner Digital Cable channels (those above 100 on my box) as 480i rather than 480p.

I swear when I first set my box up (back in Jan/Feb) that channels 2-99 would come through as 480i, the digital tier (100 and 200 range) as 480p and the HD channels in the 700s would show up as 720p. (My TV is a 720p so I disabled 1080i)

The digital channels look quite bad in 480i - so does the channel guide, but the only way I can seem to get 480p back is to disable 480i in the setup (which makes some of my analog channels look really bad.)

I have the settings within the configuration menu set to 'Pass-Through' rather than Upconvert2 or Upconvert1 (which I thought passed through whatever the box saw) - but maybe I'm not remembering that correctly.

Any advice would be appreciated - not sure if the cable box had its firmware upgraded or what.

Thanks!

RussB

08-04-06, 03:34 PM

Time Warner here in Minneapolis is going to change to Comcast at some point in the future. Does that mean that the 8300 is going to be replaced with a Tivo?I don't think Comcast will immediately replace the 8300. There is too much money invested in all the 8300s in the field, that Comcast will want to get a return on that investment. In the future, Comcast may offer a Tivo or Tivo features.

DoubleDAZ

08-05-06, 12:20 AM

slimoli/stosh,

According to the separate thread on this subject, Comcast will eventually have a version of Tivo software running on their Moto 34xx/64xx DVRs. I don't know if this software will be optional or if it replaces their current software. Also, how well it compares to current Tivo software running on Tivo boxes is not known.

The fact that TWC is being replaced by Comcast will probably not have any immediate affect on head-end equipment or the DVRs being used. Just because Comcast uses Moto boxes in some markets and will be getting Tivo software in some markets, doesn't mean they can/will modify head-end equipment in the new markets to make any switch. I assume they are working on implementing OCAP like everyone else and that should open the door to a lot of options in DVRs and software.

davehancock

08-05-06, 02:39 AM

Just because Comcast uses Moto boxes in some markets and will be getting Tivo software in some markets, doesn't mean they can/will modify head-end equipment in the new markets to make any switch.
That's right. For example: in Maryland, in the Washington DC area, Comcast uses SA boxes in Howard County (Columbia, Elicott City, etc.) while in the adjacent Montgomery county (Rockville, Gaithersburg) they use Moto boxes.

RussB

08-05-06, 04:34 AM

That's right. For example: in Maryland, in the Washington DC area, Comcast uses SA boxes in Howard County (Columbia, Elicott City, etc.) while in the adjacent Montgomery county (Rockville, Gaithersburg) they use Moto boxes.Do the SA boxes use SARA or Passport?

DoubleDAZ

08-05-06, 09:33 AM

Russ,

If you are asking about those specific markets, I don't know, but Comcast does have markets with SARA and markets with Passport, just like TWC. It usually goes all the way back to when a specific market was bought from the previous cableco.

davehancock

08-05-06, 12:54 PM

Do the SA boxes use SARA or Passport?

Don't know. My daughter's husband lived in Elicott City and had a SA8300. After they got married and purchased a house in Montgomery county the got a Moto HD box.

He tells me he liked the SA8300 better (except the Moto is HD, and the SA was SD).

slimoli

08-05-06, 01:48 PM

RussB

08-05-06, 04:39 PM

After reading all the posts here I still have some questions about the process of software upgrade on the SARA 8300:

-I have 2 8300, both since my service started, one with the 1.87.27.1 and the other with 1.85.20.3 (dated May 2004!). Both receivers came used, not brand new.

-Does the fact that they have different software versions imply that software are not updated during initial instalation?All the answers are my best guess based on what I have seen posted and my own experience, so they may not be completely accurate. Didn't you post that one of the 8300s was a multi-room DVR but you weren't using it that way. I think this may be why they have different software versions. The DVRs should be updated during initial installation. The installer can do this by making a call.

-If I get a brand new 8300 , is it going to have a newer version?No, all the same type of 8300s are updated at the same time. There are exceptions where cable companies only update certain Rev Types as a test of the new software version before doing a complete update (Houston) and/or they may not update a 8300 if it is on for the first week when they send out an update (Phoenix).

-When a cableco upgrades the software, do all the customers get the new version or only those getting new receivers? The fact that I don't have the same version on both receivers leads me to believe the later is true.All customers get the new version.

I know all this questions should be addressed to the company but I have already done that and the answers were always "at the moment we are not planning any software update". My big question is who makes the decision to update the software and how is it actually done.
The cable company makes the decision based on its testing with input from Scientific Atlanta. There has to be a new update from SA and the cable company has to feel that it is ready to be sent to its customers and that it provides enough benefits so that the cable company will take the risk to send it out. Sometimes when they send out an update, it may screw up some 8300s and the cable company will have to send out Techs to fix things. This can be caused from signals that are out of range for example. Some updates have created problems that caused the cable company to have to send out the previous version that it was using. With more customers using DVRs, the cable companies are more careful about the updates that they send out and slow to send out new updates. The update is sent over the cable lines and is usually sent at night to minimize interference with customers using the 8300. After the update is received, the 8300 is automatically rebooted using the new software.

Thanks once again por your help.

Sergio

slimoli

08-05-06, 06:14 PM

Thanks Russ. Yes, the 1.85 version is a MR receiver although I think the MR service is not available from the cableco (as ususal they don't even know what I'm talking about). I will visit their office on Monday and bug everybody until I get my answers, it's faster than waiting 45 minutes on the phone.

Sergio

Cain

08-05-06, 07:14 PM

two n00b questions, please be gentle.

1) I want to do a HARD BOOT of my 8300 to try and get the latest software.

I have a bunch of HD recordings on my 8300DVR I do not want to lose. Will a HARD BOOT cause me to lose my recordings ???

2) I plan to get an external Drive from Weaknees to expand my HD recording capability on my 8300. When I get it and set it up, will it erase my existing HD DVR recordings on my 8300 ??

Many thanks in advance !!

-- Cain

RussB

08-05-06, 07:23 PM

davehancock

08-05-06, 07:42 PM

RussB

08-05-06, 08:00 PM

two n00b questions, please be gentle.

1) I want to do a HARD BOOT of my 8300 to try and get the latest software.
Doing a HARD BOOT will not update your 8300. The cable company sends the latest software update when it decides to. A Hard Reboot will refresh all available software and modules on the system, as well as clear out the memory cache. This is usually done to fix problems with the 8300HD DVR.

I have a bunch of HD recordings on my 8300DVR I do not want to lose. Will a HARD BOOT cause me to lose my recordings ???No

2) I plan to get an external Drive from Weaknees to expand my HD recording capability on my 8300. When I get it and set it up, will it erase my existing HD DVR recordings on my 8300 ??No, if it is an external Drive it will not erase recordings on the internal drive.

Many thanks in advance !!

-- Cain

DoubleDAZ

08-05-06, 11:34 PM

Good post, Russ, only one small caveat. I believe the software is now the same for both the 8300 and the older 8000. Problems affecting the 8000 are why the 1.88.x.x is not being released system-wide here.

I don't know that there is any software difference between the 8300HD and the 8300MR, but I could be wrong. My diagnostics shows some MR related data, I forget which page though, but that might not mean anything.

Anyway, if one of the 8300s was a used unit, I guess it's possible it didn't try to download the latest software when it was installed. He could try a "hard" reboot to see, but if he does that, I'd do it right before I went to bed and let it off until the next morning. I've never left mine off more than a few minutes, but I believe vegggas says it really needs quite a bit of time to complete all the tasks.

DoubleDAZ

08-05-06, 11:39 PM

Dave Hancock, DoubleDAZ, and slimoli

Thanks for the feedback on Comcast and its DVRs. I reviewed some of the Comcast and Tivo threads, and it looks like Comcast's long range goal is to offer a Panasonic DVR with Tivo software. They are also looking at the Pace Micro DVR, maybe as a second source or alternative if the Panasonic has problems. It is not clear what will happen with SA's 8300 and the Motorola DVRs. They may keep leasing these and also lease the Panasonic as a premium DVR at a higher cost.I could be wrong, but I think all this may hinge on OCAP compatability. I seem to recall reading about the Panasonic unit too, and I think the last part is probably most correct. Not sure why there isn't more info on all this, I thought testing was supposed to be in progress.

slimoli

08-06-06, 12:21 PM

Dave

I know one of my box is MR because there is a "MR" written on the front. I asked the cableguy about using it as a MR and he told me it needs an adapter to work in MR. This is the box with the 1.85.20.3 version.

I am pretty sure that when the boxes were hooked up the first time the cable guy just powered them on and I have never seem any download. I forced several "hard reboot" for different reasons but I always turned the box on again soon after the boot. Maybe leaving it off some time will produce something different and I will try it today.

BTW, the diagnostic screens on the 8300 and 8300MR are different and on the MR there is a page about MR and it says "ready" . On the regular 8300 it says "unavailable" .

Sergio

DoubleDAZ

08-06-06, 03:11 PM

Sergio,

I didn't mean to mislead you into thinking I doubted one was an MR, I just don't think the software is different and don't know why it didn't download the latest version to both units. Since the MR version is 1.85.20.3, I assume the OS, Home Server Edition, is version 1.3, the same as when I had 1.85.x.x way back when. As I said, I could be wrong and there are separate versions, I'm just trying to help.

FWIW, I do not have an MR, but I have an MR-DVR App Info page (23) that says:
Server
Authorized: No
PVR Status: Ready
QMOD Level: Level Error
Network: Not Ready
HDD Status: Ready

Is this different than your MR page?

slimoli

08-06-06, 05:29 PM

Dave, by all means I know you were trying to help as you always do. I just wanted to explain why I know one of the boxes is a MR.

The only difference between our "MR page" is that in my case Network is "ready". On other pages I have other settings different between my 2 8300 but nothing that seems "MR related".

I left both boxes OFF after the hard boot for about 5 hours and they still have the same versions. Time to visit my cableco and try to get some answers. My "season pass" is so buggy that I am no longer trying. If I extend time to be safe the scheduled program doesn't change and remains exactly with the time from the guide. Doing manual recordings produce everything but what I want, including duplicating the entry on the list. I worked with software development for many years and I'm yet to see something so "user unfriendly".

Sergio

DoubleDAZ

08-06-06, 06:05 PM

Just wanted to make sure I didn't offend you. :)

There should be some differences between pages because a lot of info changed as versions were updated, new pages, etc. I'm beginning to think though that there is different software for the MR, simply confusing with a version number so similar to older ones for the non-MR.

We discussed the start/stop time thing and I think the only way that will get changed is if they upgrade to one of the 1.88.x.x. versions. It also sounds like there may be some problems with the IPG they are using, the "season pass" should not be as bad as you indicate without something being amiss in the IPG data and the manual recording thing is really hosed, but then you already knew that. :)

I won't defend the unfriendliness anymore, we've been through all that too, but they've had enough time now to do better. 1.88.x.x is a step in the right direction and a new IPG will be the next step, but it may be too little too late depending on what is coming, hopefully next year, with OCAP, Tivo S3, Panasonic DRVs running Tivo software, etc.

Be sure to let us know what transpires with the cableco when you talk to them. Hopefully, you can get to someone who can understand the problem and has some pull to get a fix at some point soon.

vegggas

08-06-06, 06:26 PM

Wow, I've been gone for two weeks, and there is fertilizer evrywhere... I'm gonna have to take a few day to review some data and catch up.

vegggas

RussB

08-06-06, 10:20 PM

Dave Hancock, DoubleDAZ, and slimoli

Thanks for the feedback on Comcast and its DVRs. I reviewed some of the Comcast and Tivo threads, and it looks like Comcast's long range goal is to offer a Panasonic DVR with Tivo software. They are also looking at the Pace Micro DVR, maybe as a second source or alternative if the Panasonic has problems. It is not clear what will happen with SA's 8300 and the Motorola DVRs. They may keep leasing these and also lease the Panasonic as a premium DVR at a higher cost.After further review, it looks like the Panasonic DVR is going to use OCAP software, so it will probably not have the Tivo software at least until Tivo converts to OCAP. The Motorola DVRs will have an option to upgrade to the Tivo software for about $5 more a month.

jruhnke

08-06-06, 11:32 PM

...I just don't think the software is different and don't know why it didn't download the latest version to both units...Even though two different boxes *can* run the same software, that doesn't mean the cableco necessarily *will* run the same software on them.

A couple weeks ago, TWC-Houston rolled out a new version of software to their 8300HDs. Folks who had a "hardware version 2.4 box" (i.e., no 1394 ports) got the software update on one day. Folks who had a "hardware version 2.2 box" (i.e., with 1394 ports) got the update several days later. At least for a while, those two different types of boxes were not running the same software.

Slimoli, good luck finding someone at your cableco who's savvy enough to know the difference between different "flavors" of 8300HD boxes and what software versions run on each. My guess is that you'll not find such a person, or if you do, they won't have a particularly helpful explanation for why the software deployment is like that.

But then, I'm a pessimist... :)

DoubleDAZ

08-06-06, 11:53 PM

Obviously, jruhnke, since I and some others have a different version than the rest of Phoenix. We've already answered his immediate question of how things get updated and who makes the decision and we've pretty much come to the conclusion that there may be nothing wrong with what software he has on each unit. Now, he simply wants his cableco to confirm all that and find out if there will be an upgrade forthcoming at some point.

He's also curious as the whether or not they support full functionality of his MR, answers he cannot get from the CSRs on the phone. I have little doubt there is someone at the cableco who can understand and answer his questions. However, whether or not he can actually reach that individual is a whole other question. :)

xWeaselx

08-07-06, 08:25 AM

jruhnke

08-07-06, 08:43 AM

Obviously, jruhnke, since I and some others have a different version than the rest of Phoenix.Whoops, sorry. Guess I was just confused because after a couple of back-and-forths, I never saw anyone suggest that "maybe that's just the way the cableco wants it".

DoubleDAZ

08-07-06, 09:06 AM

Isn't that always the case, the cableco gets what it wants, our money. :)

madflava76

08-07-06, 10:40 AM

I recently upgraded to the SE 8300HD and have had issues getting sound to work with HDMI. It only works if I keep unplugging and replugging in the HDMI cable. Usually after about 10-15 times of doing this I get sound. The second I turn off my TV or switch to a different input I lose the sound again. I haven't had any issues with the video.

Obviously the problem could be either my cable box, HDMI cable, or TV itself. I've ordered a new HDMI cable to rule that out. Right now I'm leaning towards the cable box since when I did a google search on "No Sound HDMI" about 75% of the links were related to the SE 8300HD.

In my cable box settings I have the Audio set to HDMI. One strange thing I noticed is that when I go into the settings the front page will say it's set to HDMI but when I go into the Audio: Digital Out setting to change it, either "Other" or "Dolby Digital" is highlighted. When I go into any other setting, the option that's on is the one highlighted (i.e. Set Picture is set to Auto HDMI/DVI and when I go into the setting that's highlighted instead of say Upconvert-1). I wasn't sure if this was an error on mine or normal for everyone.

Any help with this issue would be greatly appreciated

I have Cox Cable using the 8300HD to hook up to my Sharp 45" Aquos and I get video and audio through HDMI but the sound cuts for about 1 second every 10 seconds. I'm not sure if it's a problem with the TV, the HDMI Cable, or the 8300HD. My friend lent me his HDMI cable so I'll check that tonight to see if I can rule out that the cable is the problem, I notice in the Faq on the first post that I may need to go into Audio settings and switch it to HDMI. Maybe that's why I'm havining issue because with component plug in at the same time as hdmi when I switch to my component input on my TV I get no picture but I get still get audio.

jmatero

08-07-06, 11:49 AM

slimoli

08-07-06, 12:31 PM

Another Nooooobie here. Man, this thread is HUGE... I have just 1 question.. I have my 8300HD DVR from Cablevision connectecd via HDMI to my new Panny Plasma. I have the 8300 set to "Medium" colored bars for non-wide screen. It maintains the grey bars on some HD channels... others it changes to black. What am I doing wrong?

Nothing. The grey bars come from the network pre-formated, it's "part of the picture" and works as widescreen when they are not broadcasting HD material.

Sergio

madflava76

08-07-06, 01:01 PM

Another Nooooobie here. Man, this thread is HUGE... I have just 1 question.. I have my 8300HD DVR from Cablevision connectecd via HDMI to my new Panny Plasma. I have the 8300 set to "Medium" colored bars for non-wide screen. It maintains the grey bars on some HD channels... others it changes to black. What am I doing wrong?

I notice with that feature that it mainly effects SD channels and that the bars on HD channels are handled by the channels broadcast. That's why ESPNHD and that funky pattern when it's no not in Wide Screen. Also you should set your bars do "Dark" color for black bars anyway.

jmatero

08-07-06, 01:03 PM

Thanks for the tips! The only reason I set them to Medium (grey) is to avoid burn-in on a new display (tip from the Panny 8UK/9UK crowd). Now, to research the external drive!!

slimoli

08-07-06, 04:42 PM

Ok, back from the cableco. My 1.85, MR, was replaced by a brand new box. After boot, software version is the same as the other box, 1.87. I couldnt talk to any engineer but I was told that I can set up an appointment and discuss any technical issues with a tech supervisor (better than nothing). According to customer service guy I spoke to there is no MR service available although some MR boxes have been deployed. All I can do now is hope that they deploy the 1.88 version soon.

Sergio

madflava76

08-07-06, 07:05 PM

Argh, I'm still having trouble using HDMI with the 8300HD. I tried a different HDMI cable and still the sound isn't stable. It cuts off for a second every once in a while. I tried both of my hdmi outputs and still the same problem. I have ruled out the HDMI cable. Is this a problem with my cable box or my TV. Unfortunately, I have no way of testing the HDMI ports with a different device. So frustrated with trying to get the sound to work.

DoubleDAZ

08-07-06, 10:07 PM

Sergio, if it's any consolation, I believe everything they told you is correct.

DoubleDAZ

08-07-06, 10:15 PM

jmatero,

The setting only affects SD (4:3) channels and even then only the sidebars, not any top/bottom bars that you might see on channels like TCM, etc.

While grey will generally take longer to cause the burn-in effect, it will still do it. The effect is caused by uneven phosphor wear from any static image. To minimize the potential, you really need to stretch/expand your 4:3 channels to fill the screen and avoid watching HD channels while 4:3 content is being broadcast. Of course, if you limit your 4:3 viewing to approximately 15% of your overall viewing time,you shouldn't have any real problem. However, if you leave the TV on channels like FNC, CNN, Headline News, etc. you take a chance of buring in the sidebars and the tickers.

jmatero

08-07-06, 10:26 PM

Great info there DoubleDAZ.. thanks! Man... Cablevision better start bumping up the non 4:3 offerings......

On that note, I was wondering if any of you can tell me if this is "normal". I have the vertical bars set to medium (grey) on the 8300HD. When I look at non-hd 4:3, there appears to be thinner vertical bars between the wide grey sidebars and the viewable image... not always the same width. In addition, on the Fox HD channel, at the point the 4:3 image meets the left border, there is occasional "noise" in a thin vertical line. No such issue on any other channel though. Sorry for the questions.. just nervous new-guy here. Thanks

DoubleDAZ

08-07-06, 10:28 PM

DoubleDAZ

08-07-06, 10:31 PM

jmatero, is this on all SD channels or just some? One of our channels actually broadcasts a 14:9 SD image on their HD channel, but I've never seen noise or anything between the image and the sidebar.

xWeaselx

08-07-06, 11:20 PM

I'm still trying to figure out what the issue is on my TV regarding HDMI and sound and whether or not it's the TV, HDMI Cable, or 8300HD. Can someone please go into the 8300HD General Settings and look at the Audio: Digital Out setting. When I go into the General Settings it says HDMI for my Current Status for Audio:Digital Out. When I go in to change that setting, instead of having HDMI selected as my highlighted status, it's got either Dolby Digital or Other selected.

If I then move the highlighted bar back to HDMI and select it it will against list HDMI as my Current Status but if I go in to change it, it will have highlighted Dolby Digital or Other again. Any other setting I go into will always highlighted the option I had been using. For example, if I have Audio: Volume Cntrl set to Wide as my Current Status and go into the setting, Wide will be highlighted as my Status and I'd have to move the arrow keys to get to Normal.

Can someone please look in there settings and tell me if they select HDMI for Audio: Digital Out and go into the setting again to change it, is HDMI the option highlighted or does it switch to Other or Dolby Digital. This will help in a lot in telling me if the 8300HD is causing the problems or not. Thanks

DoubleDAZ

08-07-06, 11:43 PM

madflava76

08-07-06, 11:45 PM

madflava,

HDMI and audio are iffy at best. Some folks get things to working fine, others have to revert to Component. Sometimes it is related to a particular software package, other times it's the equipment (TV, 8300, AVR). Some TVs do not like both HDMI, Component, and audio cables connected at the same time. It guess it's also possible that if you have both sets of cables connected to the 8300, you won't see the correct options in the audio settings. Usually when you connect an HDMI cable, the default setting is changed to HDMI and you have to reset it to DD if you want 5.1 through an AVR. You didn't say if you have an AVR in the mix.

Yeah sorry not to mention if I had an AVR. I'm not using an AVR, audio is coming
through the TV.

Anyway good news, I figured it out. In order for HDMI to work properly I needed to reboot the the SA 8300HD with the HDMI cable plugged in and no component cable plugged in. I guess that the HDMI on the SA 8300HD is kindof wonky. And that it might take a reboot with just the audio connection you want to use to get it to work properly.
I have to say, big improvement in audio but to be honest I don't notice any difference in video. In fact I kindof think that SDTV looks better in component. Maybe it's just me.

DoubleDAZ

08-07-06, 11:55 PM

I forgot what TV you had, but HDMI does not improve CRTs much, if at all. Different digital sets have more success, but even with some of them, there isn't much difference, though colors are usually more defined, etc.

xWeaselx

08-07-06, 11:59 PM

Ok, here's what I found. When I check the setting, it says DD for me because that's what I use. When I move the cursor to the right (Status column), it selects DD as the default. However, if I select HDMI, it changes to HDMI. Now when I check the setting, it says HDMI. But when I move the cursor to the right, it still selects DD as the default.

Bottomline is that this doesn't tell you anything. DD is simply the default selection when you move the cursor to the right, even when using HDMI.

It sounds to me like you are losing some kind of sync when changing inputs. Instead of disconnecting the cable, you might turning the 8300 off before switching inputs. Once you've switched back, turn the 8300 back on and see if you still have the sound issue.

Thanks for your help. I was messing around with the settings tonight and for the first time when I went in and resellected HDMI as my Audio Out the sound went on. I turned off the TV to test it if the sound would work again and nothing happened. I'm guessing though, and please tell me if I wrong, that if the sound came back on after messing with the cable box settings then it has to be an issue with the cable box right? I wouldn't think it was the TV since the sound came on without touching any TV settings.

I wish there was some way to test my HDMI port on my TV just to sure but I don't have any other HDMI item besides my TV.

DoubleDAZ

08-08-06, 12:03 AM

That's a tough one. The problem could be more of a handshake-type thing vs a hardware problem with either the TV or the 8300. Sometimes when using HDMI things have to be turned on in a certain sequence in order for them to talk to each other correctly.

jmatero

08-08-06, 08:30 AM

I'm a little confused here.... you'd think after reading all 100+ pages of this thread I'd know the answers but I'm a little numb. Again, I have the 8300HD connected to a 50" panny plasma. I used the "easy setup" on the 8300 which selected 1080 I guess as the only option. I have the settings on the 8300 to "Auto HDMI/DVI"... the other options are upconvert 1/2 and fixed. Now... when I choose "advanced setup and follow the instructions, I get a number of options for resolutions that I can see... what is the reasoning behind that? Am I doing something wrong by choosing Easy setup and leaving the 8300 at 1080? When I to "Advanced" and choose other possible resolutions, I'm able to stretch (which I hate)... but not on 1080 only. Also, I noticed the ASPECT button on my panny remote only offers "Full" ... is that because I'm using HDMI?

As for the thin black vertical bars between the REAL bars and the image, they seem to be on all 4:3 HD channels. So much to learn.... I really appreciate the help.

DoubleDAZ

08-08-06, 09:21 AM

As discussed in the first post, the reasoning is to be able to use 480i/p to allow your TV to stretch the 4:3 image to fill the screen if you want. The 480i/p widescreen modes let the 8300 do it, the 480i/p standard modes let your TV do it. Some folks simply don't like bars, others worry about uneven phosphor wear, especially on plasma's. If you choose only 1080i, you probably cannot stretch the 4:3 images with the TV, but you can with the 8300. However, the 8300 stretch modes leave a lot to be desired. Many TVs have a graduated expand mode that leaves most of the center intact and expands the edges. Many folks don't like it at first, then gradually get used to it to where they then can't stand it without the expansion. :)

I don't know about the "full" aspect on your remote.

I also have no idea on the black vertical bars unless you are using the 480i/p widescreen modes. Most folks just use 720p/1080i and one of the 480 modes. Then they experiment with the 8300 stretch modes. then they turn those off and experiment with the TV stretch modes until they decide what looks good to them.

Ardynas

08-08-06, 02:20 PM

purob

08-08-06, 03:01 PM

Is there a list of A/V HDMI Receivers where the HDMI actually works with the SA8300HD?

I'm planning on upgrading my A/V receiver so I can run HDMI (8300 -> A/V Receiver -> Monitor etc). I see people pulling their hair out and would like to attempt to learn from their experiences... :eek:
To the best of my knowledge the problem of using the 8300 with an AVR (for HDMI video) has been the 8300. Until my 8300 was updated with 1.88.x.x fw I had not been able to run video from the 8300 through my AVR; I would always get a non-compliance HDCP error message displayed on my TV (both TV and AVR being HDMI compliant). TWC recently upgraded my 8300 to the 1.88.x.xI fw and just this weekend I tried again – and it is now working.

I can’t guarantee that any other AVR will work, but I have a Yamaha RX-V2600 and it is working well. I have the 8300 and an up-converting DVD player connected to my Yamaha AVR inputs and from the Yamaha to an HP6580N TV. The other HDMI input on the TV is connected to my computer. Now that I’ve reprogrammed my remote I sure hope they don’t screw it up with a later release....

DoubleDAZ

08-08-06, 09:30 PM

The other side of the coin has been those who were/are trying to go from the 8300 to the TV and then to the AVR. Going this way almost always limits the audio to 2-channel stereo because the TV tells the 8300 that it can only do 2-channel and that's all that gets sent. The fix is to connect to the AVR and then to the TV, but HDCP problems often (always?) got in the way of that until 1.88.x.x. YMMV.

jmatero

08-09-06, 03:05 PM

Well, right now I have 1080 only (which the "Easy Setup" configured on its own) and the screen format on the 8300 to "DVI/HDMI Auto". Should I be using DVI/HDMI auto or another?

BlackNGold

08-09-06, 03:29 PM

Quick question, and I apologize if it's been covered somewhere before the last 5 or so pages that I read looking for the answer...

Ever since my software was upgraded to 1.88.x.x (Play from Beginning, 4X FFW and REW, etc), whenever my 8300 is powered on, the output always defaults to 480i...even when the channel is in the HD tier...

I've checked, and PASS-THROUGH is selected...

To fix, I must switch to a channel with a different resolution setting (say I'm on ESPN, which is 720p...I can either switch to any SD channel, or I can switch to a 1080i channel, like HDNET, and then my box corrects itself and switches to the proper resolution...)

I never had this problem until 1.88.x.x arrived (although otherwise I'm happy with what 1.88.x.x adds, especially the Play From Beginning)

Thanks...

DEIFan

08-09-06, 03:43 PM

Same thing here, I just set my power on channel for a non-HD channel. Otherwise it will not sync up to HD resolution and I get added top and bottom gray bars.

RussB

08-09-06, 05:33 PM

DoubleDAZ

08-09-06, 10:16 PM

It's only a problem for some versions of 1.88.x.x, my 1.88.19.1 doesn't do that.

vegggas

08-10-06, 12:19 AM

Not an answer to the preceding specific issue, but I'm willing to bet that most of the resolution issues are using HDMI. Whenever the display is turned off or away from the HDMI input, the display stops handshaking and the STB is forced (by HDCP rules) to stop decoding any video as long as the HDMI has a cable inserted. Upon turning on the display, the STB is already left on with the minimum signal being output when it detects an active sync, with no EDID coming from the display.
According to my interpretation of HDCP on HDMI (with active [auto] resolution change and not forced resolution like DVD players), the display must be on first and sending EDID type data to tell the STB what resolution to output. If the EDID data is not sent, the source device can't send the highest possible resolution and defaults to 480i.

As for the STB turning on at 480i, for other reasons, I would set the power on channel to a 480i source and enable 480i in the setup so that it works correctly. If you can find a channel that doesn't allow buffering, then that's even better.

vegggas

vegggas

08-10-06, 12:39 AM

This is a special message for those that do not clear out their recording list periodically, or at least at the end of the seasons. Many cable co's are updating the analog lineups with digital simulcasts. Meaning when you tune a local (or any other) channel that is in the analog tier (usually 2-99) the Digital STB is remapped to a digital simulcast channel instead of the analog original.
What this means to you, is that if you set a series recording for a previous analog channel, IT WILL NOT RECORD once the channel remap has been implemented. You must cancel the previous recording series, since the analog channel no longer exists to the digital STB, and set up a new recording schedule. This may have caused some issues as cable co's were testing and deploying local channels or selected limited test channels, and users had series recordings. As users tried to set new series, they were often finding conflicts because of the "hidden" series still in memory taking up a tuner slot and possibly causing a failure to record as a third slot cause a conflict.
Bottom line, go through and attempt to delete all your out of season series recordings while you can, and wait until the fall to reselect your new series recordings.

vegggas

dt_dc

08-10-06, 11:44 AM

What this means to you, is that if you set a series recording for a previous analog channel, IT WILL NOT RECORD once the channel remap has been implemented.While this is often (usually?) the case ...
When Cox Fairfax started deploying digital simulcast (about a month ago), 'All Episode' recordings continued to record just fine from the (new) digital simulcast channel. The transition was (surprisingly) seamless. I was expecting to have to redo all the scheduled recordings but ... wasn't neccesary.

Cox Fairfax SARA 1.87.16.1

DEIFan

08-10-06, 10:30 PM

It's only a problem for some versions of 1.88.x.x, my 1.88.19.1 doesn't do that.

Dave, that's exactly the version I am running on Cox-SD with this (minor) issue. Although I do use HDMI, so Vegggas might be onto something as my TV powers up only a half a second or so before the STB. I'll have to check the 8300 we use in my store for demo since it is using a component connection and runs the same version.

DoubleDAZ

08-11-06, 06:55 AM

Well, let us know. Darned HDMI sure seems to be becoming the root of most current problems. :)

Note: I'm not in Phoenix at the moment, so I won't be able to double-check my setup for a couple of weeks.

jaymac8888

08-11-06, 09:26 AM

Today, Cablevision here in Long Island is coming to install the SA 8300HD DVR on my Panny TH-42PX600U. After reading all of these posts, I'm sure I will have some sort of problem and I look forward to everyone's insight.

I'm just going straight from the box to the TV via HDMI. No AV receiver or anything like that. So I shouldn't have any problems, right?? ;)

vegggas

08-11-06, 11:26 AM

No problems if you used component - HDMI, on the other hand, it's a crapshoot.

vegggas

jaymac8888

08-11-06, 05:20 PM

So far so good with the Cablevision installed SA 8300. I'm pleasantly surprised by the box. Everything seems pretty smooth. No issues with the HDMI cable, no sound issues and I must say that the HD picture is stunning, even with my settings super low to break in the plasma. SD picture is much better than expected. I'm recording my first program now and things seem fine. Fingers crossed.

mweppner

08-11-06, 08:37 PM

mweppner

08-11-06, 08:47 PM

RussB

08-11-06, 11:47 PM

question: is the 1.88x software dependent upon the box itself, or is an upgrade sent over the network so my box will automatically update when it is sent? I am asking because I'm on the phone with Comcast right now, and they are telling me it is box dependent. If so, how can I get a new one? I just added a new box to my bedroom 2 weeks ago, and it is still on the old version.

Thanks!The upgrade is sent over the network and the box will automatically update when it gets it. The cable company can update specific hardware box types if it wants to. The cable company controls when an upgrade is sent and there is little if anything you can do about it. You can try calling the cable company and request a Supervisor who knows something about the 1.88.x.x software upgrade but it probably won't help. Also, you can post your question in your local Comcast thread. Good Luck!

RussB

08-12-06, 04:36 AM

Does anyone know how I can find out if/when Comcast will be upgrading the software in Manassas/Manassas Park, VA? I'm still on 1.87.23.1. When I call, nobody knows what I'm talking about. I'd really like to have the ability to start watching a recording show from the beginning and to get rid of the "kick out" when a recording ends. I'm sure there are other benefits, but those two for me are major...

Thanks.Watch A Recording In Progress. UG-18 Stop the current recording and save it (usually during a commercial). Then start a "new" recording to finish the program by pressing the Record button and then press the Pause button. You can now view the first part from the beginning and then view the second part, either in progress or from the beginning after it finishes. While it is annoying to divide the recording into segments, at least you can easily skip to the beginning without rewinding, certainly a useful feature for time-shifting.

The above is workaround until you get 1.88.x.x and it is in the first post in this thread.

mweppner

08-12-06, 09:12 AM

thanks for the replies Russ! It made sense to me for the update to be sent over the network, as it would be quite an expensive trick to get everyone software updates if they were box dependent. And thank you for the workaround for the recording - I do that occasionally already, but am anxious for the updated software!

Thanks again.

DoubleDAZ

08-12-06, 09:35 AM

I think that when most folks refer to "box specific", they are talking about some versions of the software only working correctly with certain chipset revisions. Usually there is a sticker on the bottom showing what rev (2.2, 2.4) a particular box is.

Also, some cableco's are now sending out software updates to only those boxes that are "Off". Then, after a week or so of trying, they "force" the update to the boxes that were "On". In the past, they simply forced the update no matter what. Usually that was done early in the AM to minimize disruptions to viewing and recording.

mweppner

08-12-06, 05:33 PM

thanks. I'll keep calling until I reach someone who knows something. I hope to have the update soon!

thosj

08-13-06, 08:56 AM

jruhnke

08-13-06, 09:36 AM

DoubleDAZ

08-13-06, 11:39 AM

Since you were in bed, was the recording taking place early in the AM, like around 1:30 or so, when the box maybe does an auto-shutdown? It's not supposed to shut down if there is activity, but who knows?

vegggas

08-13-06, 02:04 PM

davehancock

08-13-06, 03:39 PM

Another question - Were you recording a local channel broadcast, or one with locally inserted commercials?
I never saw this problem on premium channels, only local channels and almost always on CBS

vegggas

I've periodically had this problem too (and I have an external drive - but I've seen similar reports from some folks without an external drive). In my case it has mostly been the local ABC HD channel. I have seen these problems posted on AVS for Fox HD channels. I once heard from a cable person, that this was a reported problem that was related to a "specific QAM" (QAM is the modulation technique, but with the most commonly used version [QAM 256], there are 2 HD channels per QAM channel (6 MHz). In our local case, the ABC HD channel is on the QAM at 573MHz.

vegggas

08-13-06, 06:43 PM

Point is, as far as I can tell, it's been limited to only be on local HD channels...
If there are other instances, I would be interested in hearing them. There were nationwide reported cases a few seasons ago, with Fox during Americal Idol recording in segments, etc.
The problem seems to happen due to IPG data errors or incorrect data more often than hardware issues. Hardware issues would be due to the tuner locking up or memory buffer errors due to too many mpeg errors in the stream .

vegggas

Schultmb

08-13-06, 11:52 PM

I have a Panasonic TH-37PX60U and it is only displaying in 480i even though my SA 8300 indictates that it is sending out an 1080i signal. I have tested it on every HD channel, but it is only displaying in 480i according to my TV. Can anyone help? Thanks.

vegggas

08-14-06, 01:22 AM

Read the first page of posts.
You have to be connected via an HD compatible connection such as Component (YPrPb Green Red Blue) or HDMI. RF, Composite (yellow) and s-video are only capable of 480i.
Beyond that, the STB has to be outputting at HD resolutions - Read the first page of posts for explanations.

vegggas

jmatero

08-14-06, 08:50 AM

Beaker1024

08-14-06, 09:58 AM

... Can you view future episodes?

The guide only has a weeks worth of information. Within that timeframe it should show all listings with that title. Sorry that this doesnt help. I hope you find a solution.

vegggas

08-14-06, 11:08 AM

ok... as a newbie (and former TiVo Lover....) I have a question: Last night I forgot to record Entourage on HBO-HD. SO.... on my old TiVo, I'd just search for Entourage and I could see all future showings of that episode, select one and BAM.... all set. Am I missing something here? On the 8300 the best I could do is search the listings by TITLE... scroll to entourage... but it only showed the current showing I just missed. Can you view future episodes?
Ever actually used the guide before?
Well, you figured out that there are options on the bottom of the guide, like "A Browse By". Did you happem to use the option that says "B Date" to look at a different date while searching?
Also, look at HBO in the guide and press the right ">" button and scroll into the future for up to a week, or once again, change the "Date" to jump 24 hours and only check the primetime viewings, but you might be missing a viewing.
BTW, Entourage comes on about a dozen times over the next few days.

vegggas

jmatero

08-14-06, 03:59 PM

Can anyone here tell me which settings are best for the Panny 9UK series? If I use the "EASY" setup on the 8300, only 1080i is selected.... and therefore, my display won't allow zoom, stretch, etc. However, if I use the ADVANCED setup on the 8300, I can select a number of resolutions and it's my understanding the monitor will allow zoom/stretch etc. for any non 720/1080 signals. I guess the question is whether the Monitor or the 8300 should be doing the scaling as right now for non-720/1080 signal or the monitor. I've got the setting locked in at Auto DVI/HDMI vs. either of the upconvert choices. This can all be pretty confusing and I'm not sure which way to go. Thanks in advance.

vegggas

08-14-06, 08:32 PM

There is no universal right way - You use what looks best to you, with the most convenience. Some people like the STB set to passthough and let the display do all the processing, but others can't stand the long time to change resolutions.
Hence the reason for all the various settings.

Read the first page of this thread for detailed info.
If you can't figue it out after reading that, leave it in EASY MODE.

Did you figure out how to use the guide yet?

vegggas

DEIFan

08-14-06, 10:46 PM

Dave, that's exactly the version I am running on Cox-SD with this (minor) issue. Although I do use HDMI, so Vegggas might be onto something as my TV powers up only a half a second or so before the STB. I'll have to check the 8300 we use in my store for demo since it is using a component connection and runs the same version.

To put an end to this line......My work setup doesn't seem to have the sync to HD issue with component video. I have tried it 3 times after being off all night and no problems turning on to an HD channel.

00hawk#140

08-15-06, 12:33 PM

Kruskal

08-15-06, 01:12 PM

RemyM

08-15-06, 02:18 PM

I'm sure this has been covered, but I couldn't find it in the first post or by searching:

Is there any way to save the buffer? Or to record the current show from the
beginning (by taking the first part from the buffer)?

Thanks -- Vincent

Just press the record button. It will record what ever is in the 1 hour buffer up to the start of the current show. If you were on the channel before the current show started it will only capture to the start of the current show.

Kruskal

08-15-06, 02:31 PM

Just press the record button. It will record what ever is in the 1 hour buffer up to the start of the current show. If you were on the channel before the current show started it will only capture to the start of the current show.That's not what happened when I tried it -- I'll try again.

Note: I have SARA. I know that Passport behaves as you describe.

Thanks -- Vincent

CANNON-FODDER

08-15-06, 09:42 PM

I could be wrong, but, I thought [recordings not grabbing the -viewed- portion of the buffer] was recently discussed with the solution: rewind to the start of the buffer then press record...

v/r,
C-F

telemike

08-16-06, 09:37 AM

I have not been experiencing the "kick-out-to-live" feature lately, so I must have a newer software version but I do not have the high speed FF/REW (4 arrow). TWC in Greensboro.

telemike

08-16-06, 09:59 AM

When watching "live" tv and you want to save the buffer, just press the record button.

thspimpolds

08-16-06, 04:31 PM

davehancock

08-16-06, 06:56 PM

Can someone point me in the right direction. I have a new laptop with windows media center, and a tv tuner/recorder that came with the laptop. How do I transfer recorded (dvr) shows to the laptop ? thanks alot.....

Tim

There are two approaches:

1) The straight forward one that works: Run the S-Video and audio outputs from your 8300 to the video in on your laptop (assuming that it has S-Video & Audio Inputs). If it doesn't have video inputs then connect the RF out from the 8300 to the RF in on the laptop tuner and tune to channel 3.

2) The ideal one: Use firewire. But the last I checked, that didn't work. See this thread here:
Recording to PC from SA8300HD via Firewire (http://www.avsforum.com/avs-vb/showthread.php?t=593271)

RussB

08-17-06, 04:29 AM

Not sure if anyone knows about this yet, but I figure it would make some people happy.

It has come down from TW Rochester, NY that TWC has bought the rights to SARA and are going to make their own software to eliminate the horrid Quality Control that SA has.

Beta versions should be popping up around December. They have looked at most of the problems are are trying to fix them.

We all know TWC can try, but SARA is probally a lost casue. Hopefully they will blow me away, $20 says they wont.While trying to confirm this, I found the following interesting posts at "This is Broken: Scientific-Atlanta DVR".

http://www.thisisbroken.com/b/2004/08/scientificatlan.html

************************************************************ ****

Get ready for a treat long suffering Time Warner cable customers.In the next 6 months TW will be loading the new Mystro Digital Navigator into our 8300 dvr's.It.s now beta testing in Gastonia NC market and Green Bay.I have seen it visiting a friend in Gastonia and look out Tivo.This ipg will repace both sara and passport echo and from what i have seen blows both away.Very Tivo like conflict management,one touch recording,perfect first run filter and yes super search engine.Some of this could change on final release i know.The gaphics are fantastic and 2 many features that in a short period remember them all.I understand it will put a uniform guide on all TW systems and they own their on software just like Tivo.I live in Greensboro and cannot wait.It seems our patience has paid off.I guess this fantastic guide is why TW did not license Tivo but came out with there very own guide.Wait till you see it and all the new dvr features and you will say TIVO who.It's comeing and comeing soon.

Posted by: Calvin at Jun 24, 2006 5:40:40 PM

************************************************************ ****

I have seen the Tivo vs Explorer 8300 comments.I have had a series 2 tivo which after 3 years went kaput.Have switched to Time Warner 8300hd dvr.My impressions are tivo has a nicer interface and couple better recording options.Time warner 8300 beats tivo in several ways also.I have the sara 1.88 software.Tw has a fuel gage to let you see how much recording space is left.The first run option works great.Only new copys of Daily show,Stargates ect.One new copy only no repeats or duplicates.You can now watch a recording show while recording without being kicked out when recording ends.A fourth fast forward speed rips in 2 seconds thru commercials.We still have time/channel recording option,all episodes includeing repeats and first run only and it does work great.Manual recording of daily weekly or once a week is available.The sara hardware has come a long long way and is now close to passport and catching up to tivo.The service guy said a keyword search feature and more bookmarks will be added on next software update.If you do not have sara 1.88 you have a real treat comeing.The improved first runfeature is better than my old tivo in many ways.

Posted by: Carl at Feb 21, 2006 7:24:49 PM

davehancock

08-17-06, 11:39 AM

IF this is true (and I have my doubts) I sure as heck hope that the new software does not disable the external hard drive "function". None of the cable companies in the US officially "support" this function, and thus do not feel obligated to keep that functionality in their units.

vegggas

08-17-06, 12:43 PM

MyDogHasFleas

08-17-06, 01:57 PM

I've twice had a problem with scheduled recording stopping before the end. The progress bar while watching is green on the left up to where it stopped, then red. So the box seems to know it was originally scheduled further, but stopped. I was in bed, so no manual activity. No other scheduled recordings, only this one. 8300 only 23% full.

What's the deal with this?

I am on TWC, Green Bay, Wi, 87.xxxxx SARA.

I had this problem and it turned out to be a bad signal coming into the house. As soon as that was fixed, all was good. You want to check your signal levels (or have a tech do it).

Funny story-- what actually happened was that my initial installer (new construction) simply ran bare coax cable out of the earth up to my box. My lawn guy's assistant who ran the weed whacker just trimmed right over the cable. Over a year or so, this eventually wore through the insulation and slowly cut the outer coax metal wrapper down more and more, thus my signal deterioriated from week to week. LOL -- it was like a slow death. This is when recordings started mysteriously ending or messing up. I assumed it was a DVR problem. Finally the signal cut out completely on certain frequencies, so I checked outside and lo and behold the cable was almost completely severed. I did a black-tape splice&patch job to get me back on the air, and a couple of days later service showed up and redid the splice professionally, and installed a shield tube over the cable so it wouldn't happen again.

I had the usual conversation with the service guy about how stupid the previous worker had been. These are always fun! Kind of a male bonding thing, really.

Crazywoody

08-17-06, 02:33 PM

The Mystro Digital Navigator from Time Warner is now being ported to Motorola boxes by open tv.The Scientific Atlanta boxes will follow in a few months.The open tv web sites state Mystro being beta tested for SA boxes in Gastonia NC and Green Bay Wish.Time Warner has announced Mysro will give all areas a uniform guide.For a small sample of Mystro check out he Time Warner Waco site.The motorola boxes being ported now.

Crazywoody

08-17-06, 02:43 PM

For a better look check out Time Warner El Paso site.Shows a few of the Mystro features.

Rayd8tor

08-17-06, 06:17 PM

For a better look check out Time Warner El Paso site.Shows a few of the Mystro features.

Where on the site are you seeing screen shots and features. I couldn't find it.

Crazywoody

08-17-06, 08:53 PM

Go to the TW El Paso site click on enhanced or interactive tv (forget what they call it)It should take you to where several of the new features are.It gives you groupings of shows,features ect.You can see several of the new navigator pages suxh as news.sports weather.I understand dvr,on demand,pay per view will all be available thru the acces menu.If you poke arround on the web under Time Warner Mystro Digital Navigator you will find much information and many articles.Reading on one ite it states Mystro will have a very deep search engine.But as i have stated the old Aldelphi cable that Tw split with comcast which has Motrola boxes are receiveing Mystro now as a huge test market i guess.Open Tv is the company porting it for Time Warner.Mystro is ou of the lab and is now being launched.

Crazywoody

08-17-06, 09:03 PM

I have a question maybe someone could answer.I have 1.87.27 software.When i set a weekly,weekday,or weekend manual recording no problem.However if i try to set for example record every monday ect it will record one time.The next monday its in the to record list but it just does not record.I now set one time recordings but if any one knows a solution i would be very thankful.Time Warner service reps stare at me blankly when i try to explain this to them.Is anyone else haveing this problem or is it just me?

Crazywoody

08-17-06, 09:21 PM

Try TW San Antonio and Time Warner ST john.El Paso has changed their info but try interacive tv on these sites its part of mystro.Also i learned that caller id on tv came from the mystro project.TW st john has a lot of the new graphics on there i just checked it it's 920 pm eastern time here.Hope this helps.

DoubleDAZ

08-18-06, 09:24 AM

I just want to let everyone who seems to think I'm crazy or being an apologist when I defend SA and the SA8300HD to check out the latest Tivo/Dish lawsuit thread:

http://www.avsforum.com/avs-vb/showthread.php?p=8233870#post8233870

Paul Simoneau

08-18-06, 10:02 AM

foghorn2

08-18-06, 10:16 AM

Round and round we go, Dave....

Do you mean to tell us that a company (Tivo) who worked their asses off and spent millions of dollars to develop a technology should not have the right to defend themselves from companies (EchoStar) who willfully ignore the law of the land and try to mimic or duplicate their work ? Let's not dredge this crap up again. You were wrong before, and you're wrong now.

No, he is not wrong. I was recording live tv and timeshifting it long before Tivo.
These patents are too generic and Tivo is just living off lawsuits with their stupid patents. "work their asses off", RIGHT :rolleyes:

DoubleDAZ

08-18-06, 10:18 AM

I didn't say or even hint that at all, Paul, why the animosity? All I'm saying is that folks who call me an apologist because I say that many of the 8300 shortcomings are due to Tivo patents need to keep up with what is going on between Tivo and Echostar before they chastize me, sheesh!

I'm all for Tivo defending their patents, as I've said many times (if you'd read), just don't expect everyone else to pay licensing fees if they think they can come up with another way of getting the job done and don't bash proigrammers for doing things a different way.

I'll even defend Tivo against those who believe many of these features (other than the VCR-like features) fall under the general use clause (or whatever it's called) and shouldn't be subject to a patent in the first place.

And no, it's not round and round we go. If that's what you got out of my post, then you need to get a life or find someone else to pick on. I'll be the first to admit when I'm wrong, but you are way off base here and need to count to 10 my friend.

And I'll dredge up any crap I feel like, thank you very much. When you become a Moderator here, you can try to censor me if you like, but until then, just go away. I don't know how you figure I was ever wrong. All I've ever said is that many features are patented by Tivo. If that's wrong, I'd like to know what's right.

DoubleDAZ

08-18-06, 10:27 AM

foghorn, you make a very good point. I don't have a list of all Tivo patents, nor does the current news point out all the disputed features, but the patents certainly should not include VCR features like FF, etc., From what I understand, Tivo has patented the use of the HDD recording (vice the buffer area) for many features and SA may have licensed some of that so they could include the new join in progress features in 1.88.x.x software. The only point to my post was to show that Tivo does indeed hold many patents on this stuff and that is why SA and other companies often program around them in different ways to get the same result. Paul is just looking for another fight and nothing more. But, hey, I'm on vacation just relaxing and I've got a lot of time on my hands. :)

Rayd8tor

08-18-06, 11:06 AM

FWIW I called TWC San Antonio this morning to ask about the Mystro software being installed. The guy checked into it and said that from what info he got was that it would be by end of year. When I asked him to be more specific he said he would send an email up the food chain to try to get more specifics for me. I also asked him the big question of whether or not the mystro software would disable those of us who have external HDs up and running. He had no clue on that but said he would ask. Whether or not I ever get a respons email is a WHOLE DIFFERENT MATTER. My hopes aren't that high, but you never know.

Brian

DoubleDAZ

08-18-06, 11:28 AM

The 8300 in zoom mode does provide some small adjustment... but it's snarky. As SOON as you hit the zoom function, you CAN use the up/down buttons to slightly shift the picture. Too late and nothing happens.This was posted in the Passport thread. I'm not in Phoenix right now, but can someone see if there is any adjustment for the Zoom mode with SARA?

Harley_Dude

08-18-06, 12:47 PM

davehancock

08-18-06, 01:43 PM

Mystro was designed and started development in 2001 with Time Warner and AOL to offer Tivo-like features on their platform.. In early 2003, they announced an immediate release strategy and expected to use the service on all their available DVR's.
Something happened after that announcment that (maybe a lawsuit threat from Tivo?) has kept the product from being released to consumers. Now it's five years after the birth, and Mystro is again being mentioned in a post from some user on a website. TimeWarner has not yet announced (again) Mystro as a replacement for DVR software for the company.
This is never as simple as just sitting around with a few programmers and making the DVR do what the consensus thinks it should do, or else it would have been in use for many years already.

A few hits from news sources in 2003:
http://news.com.com/2117-1025-991788.html
http://www.pvrblog.com/pvr/2003/10/aols_mystro_pvr.html

vegggas

veggas,

The use of the name "Mystro" is causing some confusion. Apparently TW has been using "Mystro" as the code name for their new OCAP software. Here is a link to one of the TW locations (Nebraska) that has announced the software:
http://www.timewarnercable.com/nebraska/products/cable/mystro/page_1.html
It is interesting to note here that they never use the term “Mystro” in the text (now called just “Digital Navigator”), but it is in the URL. Apparently there is some current re-thinking of the brand.

As I read things (help me out here if I have this wrong), this apparently sits on top of SARA or Passport and should not impact basic DVR functions (or bugs!), but basically is a new interface with the IPG.

I've got to assume here that agreements have been reached with TiVo on IP.

vegggas

08-18-06, 04:35 PM

Yes, it basically looks like a new IPG interface that sits on top of SARA or Passport. It's a different way to get to all the existing features of the hardware. Maybe a lot of users will like the new interface, and now TWC won't have to pay for the SARA IPG anymore.
OCAP makes much more sense than a TWC written application. Since everyone is moving to OCAP in the near future, it wouldn't make much sense to launch a new application this late in the game. The same OCAP application can be downloaded into consumer purchased STB's or they could use their own default software.

vegggas

Crazywoody

08-18-06, 05:41 PM

I have just been scannng the nebraska navigator info.Seems Mystro is now called Time Warner Digital Navigator.It looks sweet.Changes to our dvr funtions listed (A) KEYWORD SEARCH at last.(B)Improved conflict management.(C) New series manager with more recording options -looks like manual recording has been dropped.(D)Could not tell exactly but looks like we mght have folders(E)Improved start and end time feature(F)Improved theme and title search in addiion to keyword.Check ou ths site gives much information on the (mystro(Time Warner digital navigator.

go_broncos

08-18-06, 06:19 PM

vegggas

08-18-06, 06:28 PM

Does anyone have an idea on how this software would effect an external SATA drive. I was about to pull the trigger on the maxtor quickview expander, but don't want to do this if the new software could make it obsolete. Obviously, if they switch to motorola, I'd have to find another use for it.
It's obviously a crapshoot as it's always been, since no cable company ever said they were actively supporting it in the first place.
If they did, you could order it through them instead of making up your own concoction.

vegggas

davehancock

08-18-06, 06:39 PM

As this IPG software basically sits on top of SARA (or Passport) wouldn't you think that the basic recording functions (including ext drive) would remain the same?

But I suppose, this might be a good opportunity for cable to intentionally disable the external drive function (as the rumors have indicated they will)?

RussB

08-19-06, 02:33 AM

Does anyone have an idea on how this software would effect an external SATA drive. I was about to pull the trigger on the maxtor quickview expander, but don't want to do this if the new software could make it obsolete. Obviously, if they switch to motorola, I'd have to find another use for it.This will only effect Time Warner Cable. Comcast will take over the Houston market in early 2007. I don't think Houston TWC will implement this in Houston before the takeover. Click here (http://www.avsforum.com/avs-vb/showthread.php?p=8238203&&#post8238203) to go to my post about possible future Comcast DVRs in Houston.

vegggas

08-19-06, 02:16 PM

Dave,
Did you add the "disk defrag" into the first post. It happens about 5 minutes after the power is turned off on most systems after a 1.88 upgrade. The process can take several hours to all day to complete and will restart after content is deleted and the power down sequence is repeated.
For maximum efficiency, I turn off the STB, then do a front panel soft reboot VOL-, VOL +, INFO and leave the STB powerd off until I hear it go into defrag mode, and then just leave it off while I go to work.

vegggas

2weeks

08-19-06, 06:07 PM

Ever since I added the external drive, the dvr has been auto-switching me from the recorded show I'm currently watching to the new show that it's starting (programmed) to record. I still do not have the 1.88.x.x upgrade, so I don't know what else would cause my system to behave this way.

Crazywoody

08-19-06, 06:52 PM

Spoke to my local TW office ths morning.I was told that the sara guide and passprt guide are being replaced by the new mystro software.The Mystro name was familiar to the gentleman i spoke with but he said the name might change.He stated all new dvr software had be written by Time Warner itself and some licensed from Tivo.He said he was under the impression it was going to be released over the next six months and that it was very very Tivo like in the samples he had seen.He said he had heard external hard drives would still be ok and TW is looking into renting them.He seemed to know what he was talking about so we can all hope.I had heard that sara and passport were going to be stripped out guess this confims it.Only reason motorola boxes getting it first is the adlephie deal.Tw has no plans to replace the SA boxes.So over the next six months Comcast customers get Tivo boxes and we TW customers get Mystro software.Guess by next year we will have Mystro or whatever they finally call it tread.Hope this info helps.

RussB

08-19-06, 07:42 PM

veggas,

The use of the name "Mystro" is causing some confusion. Apparently TW has been using "Mystro" as the code name for their new OCAP software. Here is a link to one of the TW locations (Nebraska) that has announced the software:
http://www.timewarnercable.com/nebraska/products/cable/mystro/page_1.html
It is interesting to note here that they never use the term “Mystro” in the text (now called just “Digital Navigator”), but it is in the URL. Apparently there is some current re-thinking of the brand.

As I read things (help me out here if I have this wrong), this apparently sits on top of SARA or Passport and should not impact basic DVR functions (or bugs!), but basically is a new interface with the IPG.

I've got to assume here that agreements have been reached with TiVo on IP.While reading the above web site, I noticed a few things. Some of these are mentioned by Crazywoody.

The guide has been lengthened. Either it is 8 days in advance or up to two weeks in advance. The redesigned Navigator will help you find programs that are right for you and your family up to 8 days in advance (http://www.timewarnercable.com//nebraska/products/cable/mdn/mdn_intro.html).
or
For instance, by linking DVR with the redesigned Navigator™ we make it possible to find shows up to two weeks in advance and set them to record with the touch of a button. (http://www.timewarnercable.com//nebraska/products/cable/mdn/mdn_dvr.html)

I think they tried to simplify the interface and in that process they may have eliminated some SARA options. They may have used a Passport option instead. The following is a list of what I didn't see:
1) I didn't see a record by timeslot (I just see "all" or "first run").
2) I didn't see a manual record.
3) I didn't see an Erase after X number of days (I just see "Do Not Delete" or "Save Until Space is Needed").

The following is a list of some of the new things I saw listed:
1) You can group your favorite channels to be viewed together in the IPG.
2) You can search for shows by using a virtual keyboard.
3) You change start or ending recording time by X number of minutes instead of actual times.
4) There is a Record Log that shows why a show didn't record.

This is probably not a complete list. Please post if I made any incorrect statements or left out any important items.

Someone who has Time Warner Cable should create a new thread for Time Warner Cable Navigator. I would create it but I won't have Time Warner Cable much longer because Houston is being taken over by Comcast in early 2007.