Thanks for the quick reply. I'll learn to deal with those issues then since they are minor.You might also want to review the info contained in the First Post here, if you haven't already.

Click on post # then save to favorite, then red X twice and delete old, if not auto save delete last letter and save. Take care to delete after clicking BEHIND last letter (or ! whatever.) After next alert open thread to view last read, then click full thread name to read new(upper right ). Remember new page too!:)

SA8300HD & SA4250HDC Comcast SARA 1.88.25.1/? PhilipsBRBurner

Forgot again! Assume Windows, maybe XP Pro too! Where did my smiles go?Is it better to use Link instead of post # because Link allows you to read the rest of the thread without having to click anything else?

I don't understand your comments about click red X twice and delete old and the next sentence with "clicking BEHIND last letter".

Thanks for the reply.

Anybody know what the 8300HD front panel display icon is that looks like a 3/4 circle (open at the top) with a vertical line entering the opening? I get it sometimes when the 8300HD is powered off and it seems I have to press the power on button on the STB to get it to power up......the remote doesn't power the STB up......happened a couple of times, not regularly.


If I understand your description correctly, that is the IEC 5009 standby symbol. It is usually used to indicate that something is in a low power or standby mode. On my STB the symbol isn't there when it is off, but it does come on when I turn the power on.

Thx Stangbat....based on what you said, is it possible the 8300HD's harddisk is in standby mode, and when I power it up from the remote it takes longer than usual for the STB to come on because the harddisk is powering up? I tried that last night, after it had been off for about 24 hours, and though it took longer than usual it did power up from the remote command.

Dear friends,

first of all let me apologize for not reading the 220+ pages of this thread. I tried to search around and didn't find an answer, so here I am.
I recently moved from FL to VA and switched from Brighthouse to Comcast, which meant switching from Passport to SARA. I am stil getting used to SARA but there is one thing that I just can't seem to figure out. With Passport I was able to schedule only new shows, avoiding to record reruns. Can I do this with SARA? Reading the first post it seems that firmware 1.89.??.?? can do it and instead I have firmware 1.88.??.??. If that is the case, can I update the firmware by myself? Thanks and .... I will slowly go thorugh all 220+ pages! Lots of neat tricks!

gt1434a,

No, you cannot update your own firmware, it is pushed by the cableco.

When you select a program to record (All episodes), do you see an option to record "First Run only on this channel"? If not, then the IPG database that Comcast is using there must not have the New indicator in it. You will have to resort to using one of the other options to get as close as you can to eliminating multiple reruns. IF you provide the options you have, we can probably suggest the best one.

AFAIK, previous versions of SARA had the First Run option, but many cableco's did not upgrade their IPG databases until 1.89.x.x was released, so it looked like that was whenthe option was added. 1.89.x.x did add the display of the New indicator, if available, so we could see which programs were new.

Searched this post and did not see my answer.
I have the SA8000 with the DVI connection. It has to be 2 or 3 years old.
I just got a new Samsung HLT5689S DL.
Hooked up my system with a DVI>HDMI cable. I get a blank screen and my TV saying format not supported.

If I leave my component cables connected, and then plug in the DVI>HDMI, the picture cuts off.

I am wondering if the DVI is even activated on this box. Any way to tell? Picture with component is fantastic, I just want to be ble to utilize the HDMI connection for video.

TIA

gt1434a,

No, you cannot update your own firmware, it is pushed by the cableco.

When you select a program to record (All episodes), do you see an option to record "First Run only on this channel"? If not, then the IPG database that Comcast is using there must not have the New indicator in it. You will have to resort to using one of the other options to get as close as you can to eliminating multiple reruns. IF you provide the options you have, we can probably suggest the best one.

AFAIK, previous versions of SARA had the First Run option, but many cableco's did not upgrade their IPG databases until 1.89.x.x was released, so it looked like that was whenthe option was added. 1.89.x.x did add the display of the New indicator, if available, so we could see which programs were new.

I figure I couldn't update the firmware, but I thought to ask anyway :(
As far as options available I have only 2 of them:
1) On this channel at any time
2) On this channel any day in this time slot

I have been trying them both and so far it has been a disaster. Every night I need to go through the guide and check if it is recording the right stuff, cancel the reruns or even the wrong shows from the night before.

BTW, I have SARA v1.88.25.1 and ispguid v2.0.6

Any advice would be great!

Any advice would be great!Well, with only those 2 options available there isn't much advice to give. The "First Run" option won't help, since it sounds like you are recording a lot of reruns on cable nets. The "This Day In This Timeslot" would help some, but even that leaves something to be desired if what you want changes timeslots.

Therefore, I would suggest that you check out TitanTV (http://www.titantv.com/). It can give you a better list of episodes that air during a given week and might let you better zero in on those you really want. Then you can go through the IPG once a week or so and just select those that you want. This takes more manual intervention, but my experience with recording similar shows says it beats checking/deleting dupes.

If you want to try this route and have questions, I'll be glad to help. It might help to if you provide a sample list of programs you are trying to record.

I figure I couldn't update the firmware, but I thought to ask anyway :(
As far as options available I have only 2 of them:
1) On this channel at any time
2) On this channel any day in this time slot

I have been trying them both and so far it has been a disaster. Every night I need to go through the guide and check if it is recording the right stuff, cancel the reruns or even the wrong shows from the night before.

BTW, I have SARA v1.88.25.1 and ispguid v2.0.6

Any advice would be great!With option "2) On this channel any day in this time slot", you can only record one episode of a show per day. The last time slot selected overrides any other time slots that had been selected earlier for that show. To record more than one episode, select record one episode for each episode that you want to record or use "1) On this channel at any time".

Well, with only those 2 options available there isn't much advice to give. The "First Run" option won't help, since it sounds like you are recording a lot of reruns on cable nets. The "This Day In This Timeslot" would help some, but even that leaves something to be desired if what you want changes timeslots.

Therefore, I would suggest that you check out TitanTV (http://www.titantv.com/). It can give you a better list of episodes that air during a given week and might let you better zero in on those you really want. Then you can go through the IPG once a week or so and just select those that you want. This takes more manual intervention, but my experience with recording similar shows says it beats checking/deleting dupes.

If you want to try this route and have questions, I'll be glad to help. It might help to if you provide a sample list of programs you are trying to record.

Thank you both for your advice. As Russb was suggesting, I found to have less problems with the "any day any time" option. I will look into the titantv. I remember looking into it for my HTPC, but I never really used.

If I start hammering Comcast with emails, do you think an upgrade could happen? Any advice on how to report this to Comcast?

Alex

If I start hammering Comcast with emails, do you think an upgrade could happen? Any advice on how to report this to Comcast?I would simply look at the first post, pull out the parts that identify the changes in 1.89.x.x and highlight those that affect you, and mention the IPG data not having the New indicator for the software to work right.

However, I suspect nothing will happen. But that's not because they don't care or won't listen to you. It's because I believe they are already poised to upgrade their IPG and software sometime this year. There are any number of posts touting the agreements they and Cox have with Gemstar/TVGuide to offer a Passport-based tru2way package once tru2way is implemented. Here's a link for you to look at:
http://www.gemstartvguide.com/PressRelease/tabid/128/Default.aspx?CID=589

The main thing I miss after unhooking and shelving my TIVO for the SA8300DVR is the ability I had with the Tivo to remotely schedule recording. While taking a break at work I could check what was coming on from on-line listings and schedule the Tivo to record a show I might not have time to watch. I would love to see Comcast offer a cable box DVR that you could connect to via the web and set up recordings......

The main thing I miss after unhooking and shelving my TIVO for the SA8300DVR is the ability I had with the Tivo to remotely schedule recording. While taking a break at work I could check what was coming on from on-line listings and schedule the Tivo to record a show I might not have time to watch. I would love to see Comcast offer a cable box DVR that you could connect to via the web and set up recordings......I think if you do a little research on what they intend to do with Gemstar/TVGuide, you will see that it includes that option. TVGuide online already interfaces with Tivo and I know I read at least one article for Cox that said it was being expanded to include Cox/Comcast DVRs at some point after they switch to Passport.

Well, with only those 2 options available there isn't much advice to give. The "First Run" option won't help, since it sounds like you are recording a lot of reruns on cable nets. The "This Day In This Timeslot" would help some, but even that leaves something to be desired if what you want changes timeslots.


Another option I don't think anyone has mentioned that I used to use occasionally before 1st run was available is the manual recording option.

Program List->Preferences->Schedule a new Manual Recording

xnappo

Is it better to use Link instead of post # because Link allows you to read the rest of the thread without having to click anything else?

I don't understand your comments about click red X twice and delete old and the next sentence with "clicking BEHIND last letter".

Thanks for the reply.

Sorry Russ been busy! I'll work on a step by step and send to you by PM. But not before next week.:)

Bob
SA8300HD & SA4250HDC Comcast SARA 1.88.25.1/? PhilipsBRBurner

Sorry Russ been busy! I'll work on a step by step and send to you by PM. But not before next week.:)

Bob
SA8300HD & SA4250HDC Comcast SARA 1.88.25.1/? PhilipsBRBurnerBob,

You might want to try saving to favorites list using the Link icon instead of the post #. I created a folder for each thread that I normally read. When I save to favorites, it asks if I want to override the last link that I saved for this thread. This makes updating the link simple. Also, when I use the link to go back to the thread, I can continue reading new posts by just scrolling down without having to click anything else. Thanks

All of a sudden I noticed that every time I turn off and turn on my box it's on channel 8. I set it to my fav channel before I go to bed, and when I turn it on in the morning it's on channel 8. Can anyone tell me why?

Cool,

Look at the General Settings/Viewer: Power On option (press Settings button twice, then scroll). My guess is that somehow someone set it to Channel 8 instead of Last Channel.

My box has a select button, is that the same as settings? Anyway, I played with it and saw a bunch of stuff, didn't notice power on settings:confused: This is what I see when I click the select button
http://img266.imageshack.us/img266/7669/klssvu9.jpg

My box has a select button, is that the same as settings? Anyway, I played with it and saw a bunch of stuff, didn't notice power on settings:confused:On the remote, not the box.

Bob,

You might want to try saving to favorites list using the Link icon instead of the post #. I created a folder for each thread that I normally read. When I save to favorites, it asks if I want to override the last link that I saved for this thread. This makes updating the link simple. Also, when I use the link to go back to the thread, I can continue reading new posts by just scrolling down without having to click anything else. Thanks


That sounds good too! I just woke up and realized I was only thinking in AOL.:o Next time I'm bored I'll try it in Internet Explorer v7.:)

Bob

SA 8300HD & 4250HDC SARA 1.88.25.1/? PhilipsBRBurner

I only get to watch and really enjoy movies on my system when the wife is out (at the mall or whatever). I like the volume at theather level (and she does not). Therefore I have used my system and A3 infrequently since I hooked it all up (A3, Sony STR-DG810 and Toshiba Regza 1080p 42").

Yesterday when she went to get her hair done I pulled the srink wrap off "The Shooter". When I fired up the system the A3 hung on WELCOME. I had to reach behind and pull the plug, wait several seconds and replug/repower. Then all was fine. ("The Shooter" in HD is excellent - both video and sound).

Anyway, latter on after the movie, I wanted to watch cable and found that my SA HD8300 was also hung. That too required a power plug pull and "reboot".

Even though my system is plugged into a UPS/surge protecter, I am wondering if power glitches might be occuring and might cause some of the issues with the A3? Perhaps I will put the A3 on a switch power strip so that it is totally off when not in use.....

BTW, my A3 is connected to my home network and is therefore always connected to the web.....

Another thought: The A3 and the cable box are both connected to the Sony AVR via HDMI. Maybe the receiver is sending out signals that cause the connected devices to become confused? Wonder if the AVR should be powered up (defined as "come out of standby") first or visa-versa??

Where can I find the recording log that covers what shows were recorded or not recorded and why? I'll add I am using the Comcast remote (so some of the buttons don't match up exactly). The SARA version seems to be 1.90.
I'm sorry if this is covered somewhere else, but I can't seem to find it in this thread, of using google (perhaps its called something else).
Thanks,
dave

I only get to watch and really enjoy movies on my system when the wife is out (at the mall or whatever). I like the volume at theather level (and she does not). Therefore I have used my system and A3 infrequently since I hooked it all up (A3, Sony STR-DG810 and Toshiba Regza 1080p 42").

Yesterday when she went to get her hair done I pulled the srink wrap off "The Shooter". When I fired up the system the A3 hung on WELCOME. I had to reach behind and pull the plug, wait several seconds and replug/repower. Then all was fine. ("The Shooter" in HD is excellent - both video and sound).

Anyway, latter on after the movie, I wanted to watch cable and found that my SA HD8300 was also hung. That too required a power plug pull and "reboot".

Even though my system is plugged into a UPS/surge protecter, I am wondering if power glitches might be occuring and might cause some of the issues with the A3? Perhaps I will put the A3 on a switch power strip so that it is totally off when not in use.....

BTW, my A3 is connected to my home network and is therefore always connected to the web.....

Another thought: The A3 and the cable box are both connected to the Sony AVR via HDMI. Maybe the receiver is sending out signals that cause the connected devices to become confused? Wonder if the AVR should be powered up (defined as "come out of standby") first or visa-versa??
If you haven't done it already, connect Toshiba A3 HD-DVD to internet for s/w update which
addresses a disc hang problem. An HDMI glitch on one I/F could be hanging up the other,
esp. if they use a common dual I/F control chip in the AVR.

This particular hang on the A3 was a start up issue. I did do the upgrade to the newest the same day I hooked up the Toshiba A3.

I still believe there has to be a optimum startup (boot up) protocol for HDMI connected devices. If everything is connected through the AVR, I would think that should go on last. Unfortunately, my Logitech Hamony 550, which is programmed to turn the appropriate devices on, will not allow me to set the order in which they do come on.

Where can I find the recording log that covers what shows were recorded or not recorded and why? I'll add I am using the Comcast remote (so some of the buttons don't match up exactly). The SARA version seems to be 1.90.
I'm sorry if this is covered somewhere else, but I can't seem to find it in this thread, of using google (perhaps its called something else).
Thanks,
dave
I have not seen a log with unrecorded shows and the reason on SARA, but it is discussed as a feature in the TWC NAVIGATOR software - which is used on some Time Warner cable systems with the 8300HDC (eventually other STB as well).

[CPT Obvious] Recorded shows should be in the LIST menu. [/CPT Obvious]

v/r,
C-F

This particular hang on the A3 was a start up issue. I did do the upgrade to the newest the same day I hooked up the Toshiba A3.

I still believe there has to be a optimum startup (boot up) protocol for HDMI connected devices. If everything is connected through the AVR, I would think that should go on last. Unfortunately, my Logitech Hamony 550, which is programmed to turn the appropriate devices on, will not allow me to set the order in which they do come on.
Call the Harmony help line, I'm pretty sure you can change order...and turn-on delay times.

If I connect the SATA drive to STB. Can I connect to HTPC and read files?

If I connect the SATA drive to STB. Can I connect to HTPC and read files?

No, it is encrypted.

You might be interested in this thread:
http://www.avsforum.com/avs-vb/showthread.php?t=593271

xnappo

The strangest thing is happening here . I was watching Will and Grace on Lifetime and it's being broadcast in Spanish. Switch to other channnels and they're in English. I did not mess with anything, should I call comcast? I have a SA 8300 HD and Lifetime is normal on it :confused: I'm hearing something about SAP audio

What you are hearing is correct. Go into the PVR menu and turn SAP off, i.e., press Munu button once and scroll to find SAP.

I thought it was the weather but last Sunday I noticed I am not getting any picture on some channels but do on others. I have a home theater using Comcast (SA 8300HD). I do not have picture on channel 37, 36, 283 to 290 or so. It will display the banner at the bottom and then the screen goes black.

The channels affected are random without any pattern. What is puzzling is I have two other tvs and they do have pictures. The two tvs have internal tuners and not using SA 8300HD. Has the SA 8300HD gone bad?

I thought it was the weather but last Sunday I noticed I am not getting any picture on some channels but do on others. I have a home theater using Comcast (SA 8300HD). I do not have picture on channel 37, 36, 283 to 290 or so. It will display the banner at the bottom and then the screen goes black.

The channels affected are random without any pattern. What is puzzling is I have two other tvs and they do have pictures. The two tvs have internal tuners and not using SA 8300HD. Has the SA 8300HD gone bad?
It sounds like it could be the signal level. It has to be in the proper range for the SA 8300HD to work correctly. Look at the first post in this thread (click on SARA in my signature) and look at how to read the diagnostic pages and what they mean. You can move the SA 8300HD to the other TVs and see if they have problems. If the signal level is incorrect, you can try removing as many splitters as you can and/or call Comcast service to come out and look at improving the signal levels. Also, you may need an amplifier to increase the signal level.

What you are hearing is correct. Go into the PVR menu and turn SAP off, i.e., press Munu button once and scroll to find SAP.

Thanks , I fixed it :D

Originally Posted by EJT
Anybody know what the 8300HD front panel display icon is that looks like a 3/4 circle (open at the top) with a vertical line entering the opening? I get it sometimes when the 8300HD is powered off and it seems I have to press the power on button on the STB to get it to power up......the remote doesn't power the STB up......happened a couple of times, not regularly.



Originally Posted by stangbat
If I understand your description correctly, that is the IEC 5009 standby symbol. It is usually used to indicate that something is in a low power or standby mode. On my STB the symbol isn't there when it is off, but it does come on when I turn the power on.


Thx Stangbat....based on what you said, is it possible the 8300HD's harddisk is in standby mode, and when I power it up from the remote it takes longer than usual for the STB to come on because the harddisk is powering up? I tried that last night, after it had been off for about 24 hours, and though it took longer than usual it did power up from the remote command.


Okay, this is getting very strange.....in the beginning when I first got the 8300HD DVR, it would power on immediately just like the TV......now when it powers on, it takes 40 seconds to come on.....when the power button is pressed, the symbol I mentioned earlier (icon is that looks like a 3/4 circle open at the top with a vertical line entering the opening) appears and then 40 seconds later the 8300 comes on fully and sends the signal to the TV. My cableco suggests that is normal but I seriously doubt it as it didn't do that in the beginning.

They did say a SARA update was pushed to my STB around the time the delayed power up began. Anyone else see this on their 8300's? BTW, I am in Markham, Ontario where Rogers Cable started the new update program.

They suggested I exchange the 8300 but I am not sure if that would correct it or if the SARA update is the real culprit. Other than the delayed power up, the 8300 is working perfectly. TIA.

They did say a SARA update was pushed to my STB around the time the delayed power up began. Anyone else see this on their 8300's? BTW, I am in Markham, Ontario where Rogers Cable started the new update program.So, just what version are you using now? If it's 1.89.x.x, that is not normal behavior IMHO, at least not compared to mine which comes on right away. The only delay I have in my setup is my AVR, it takes a few seconds for audio to kick in. The DVR comes on as soon as I hit the Harmony remote's On button, then the TV comes alive after 2-3 seconds, and the AVR brings up the year after 7-8 seconds.

Thx Stangbat....based on what you said, is it possible the 8300HD's harddisk is in standby mode, and when I power it up from the remote it takes longer than usual for the STB to come on because the harddisk is powering up? I tried that last night, after it had been off for about 24 hours, and though it took longer than usual it did power up from the remote command.

So, just what version are you using now? If it's 1.89.x.x, that is not normal behavior IMHO, at least not compared to mine which comes on right away. The only delay I have in my setup is my AVR, it takes a few seconds for audio to kick in. The DVR comes on as soon as I hit the Harmony remote's On button, then the TV comes alive after 2-3 seconds, and the AVR brings up the year after 7-8 seconds.

Dave, I will check later today as I have not looked at the version of SARA the cableco recently pushed to the box.

It sounds like it could be the signal level. It has to be in the proper range for the SA 8300HD to work correctly. Look at the first post in this thread (click on SARA in my signature) and look at how to read the diagnostic pages and what they mean. You can move the SA 8300HD to the other TVs and see if they have problems. If the signal level is incorrect, you can try removing as many splitters as you can and/or call Comcast service to come out and look at improving the signal levels. Also, you may need an amplifier to increase the signal level.
Thanks for the reply Russ. I split the signal two times but I do have an amplifier. I dont have a problem before until last weekend.

I power off the Sa 8300HD last night and it completely broke down. All I am getting is channel 99 and 98 and then nothing. I will take the tuner to Comcast today. If the problem persists, I will do what you suggest to check for signal strength, etc.

Thanks for the reply Russ. I split the signal two times but I do have an amplifier. I dont have a problem before until last weekend.

I power off the Sa 8300HD last night and it completely broke down. All I am getting is channel 99 and 98 and then nothing. I will take the tuner to Comcast today. If the problem persists, I will do what you suggest to check for signal strength, etc.How recently did you install the amp? It could be that your amp is one way only and the STB can't "talk back" to the head end to get a new download (or authentication either).

How recently did you install the amp? It could be that your amp is one way only and the STB can't "talk back" to the head end to get a new download (or authentication either).
Thanks for the reply Dave. I went to Comcast and got another SA 8300HD this morning. Now I can change from channel to channel, I got audio but no picture? I called customer service and they save they will download my channels in 15 minutes. I left for work and will find out this evening if things work out.

The amplifier was put there by Time Warner several years ago and never gave me a problem. I noticed that the technician who installed the amplifier splitted the signal one more time, one goes to the SA 8300HD and the other to Ant B (which I dont need). I will remove that splitter next.

Thanks for the reply Dave. I went to Comcast and got another SA 8300HD this morning. Now I can change from channel to channel, I got audio but no picture? I called customer service and they save they will download my channels in 15 minutes. I left for work and will find out this evening if things work out.

The amplifier was put there by Time Warner several years ago and never gave me a problem. I noticed that the technician who installed the amplifier splitted the signal one more time, one goes to the SA 8300HD and the other to Ant B (which I dont need). I will remove that splitter next.OK, that amp is certainly a two-way. Lots of times people rig up their own wiring and put in amps and such, which can lead to problems. But it's now clear that is not the case here.

I would strongly suggest having Comcast come out if you continue to have problems. It could be problems in the drop to your house or somewhere else.

Dave, I will check later today as I have not looked at the version of SARA the cableco recently pushed to the box.

Dave, it turns out even though the cableco pushed new firmware to my 8300HD, the SARA version did not change.....it is still 1.89.22.2.....but it did lead me to rethink what may have caused the 8300HD to change its' behaviour when powering on. I did a complete reboot, not just unplugging it, but also holding the power button down when plugging it back in......voila, it powers up immediately.


What I surmise the problem was is that I had detached my external eSATA harddisk a couple of weeks ago (would not work consistently)..... when powering up the 8300HD it was looking for the external harddisk, hence the delay in the STB coming on fully at once.

Thanks for your questions & probing as it caused me to rethink what was going on!

Dave, it turns out even though the cableco pushed new firmware to my 8300HD, the SARA version did not change.....it is still 1.89.22.2.....but it did lead me to rethink what may have caused the 8300HD to change its' behaviour when powering on. I did a complete reboot, not just unplugging it, but also holding the power button down when plugging it back in......voila, it powers up immediately.


What I surmise the problem was is that I had detached my external eSATA harddisk a couple of weeks ago (would not work consistently)..... when powering up the 8300HD it was looking for the external harddisk, hence the delay in the STB coming on fully at once.

Thanks for your questions & probing as it caused me to rethink what was going on!I usually always suggest a hard reboot, not sure why I didn't this time. I think that's the first time I heard disconnecting a SATA drive caused a delay in startup, but it certainly sounds reasonable. Either way, glad you got it fixed and thanks for letting us know.

Had HDMI hooked up for a few days testing a switch. I understand the fact that component was "disabled", but when I took out the switch, there is NO output from the component. I tried both hard and soft reset as well as (try) to go into the HD setup. I know I have the "latest" software as they recently changed the box so that when you first turn it on, you get "their" channel everytime.

Any ideas before I get put on hold with their "tech support"??

Thanks much

PS- good to be back here, thought I had this box operation down pat, and learned to deal with all the "shortcomings", but now I technically have NO TV as I only had it hooked up to the HD Comp outputs.

Edit; Comast, SARA, SWFL

I'm not sure if this is the right place to ask this question but I'm sure someone will point out my errant ways if not.

Anyway I have a 8300 and I'm a bit confused when I try to record a program. I get two choices all episodes or just the one I picked. I have a Dish Network DVR and it allows me to choose just the one I'm recording now, all episodes or just new episodes. So I'm wondering on the cable box if I choose all does that just mean all episodes on that channel forever? or does it mean all episodes on every channel?

It seems to me Dish has it all over the Sara software in my cable box. One wonders why they can't give you more pertinent information. The Dish reciever even tells me when the show first aired. I find myself constantly going to the Dish to see if the show I'm about to record is a new one or a rerun.

Not sure what version of Sara I have but I'm on TW out of Buffalo NY

Thanks,

Bill

LeoDLion
EJT
jfbar1
Can't you read?:mad:
Can't you think?:mad::mad:
Where's your sig?;)
Mine below!:p

Bob

SA8300HD & SA4250HDC Comcast SARA 1.88.25.1/? PhilipsBRBurner(CyberLink Software):p:p

Very Big:D

Leo too!

I'm not sure if this is the right place to ask this question but I'm sure someone will point out my errant ways if not.

Anyway I have a 8300 and I'm a bit confused when I try to record a program. I get two choices all episodes or just the one I picked. I have a Dish Network DVR and it allows me to choose just the one I'm recording now, all episodes or just new episodes. So I'm wondering on the cable box if I choose all does that just mean all episodes on that channel forever? or does it mean all episodes on every channel?

It seems to me Dish has it all over the Sara software in my cable box. One wonders why they can't give you more pertinent information. The Dish reciever even tells me when the show first aired. I find myself constantly going to the Dish to see if the show I'm about to record is a new one or a rerun.

Not sure what version of Sara I have but I'm on TW out of Buffalo NY

Thanks,

BillOn the cable box all episodes means all episodes on that channel forever or until you delete that program from the scheduled recordings.

It sounds like your cable company is not using the latest program guide and/or SARA software. With the correct SARA version and program guide, SARA allows you to record all new episodes, all episodes, or a single episode. Also, the program guide will display NEW for new shows. There are additional recording options based on time slots. Check the first post in this thread (click SARA in my signature) for additional information about the different versions of SARA.

LeoDLion
EJT
jfbar1
Can't you read?:mad:
Can't you think?:mad::mad:
Where's your sig?;)
Mine below!:p

Bob

SA8300HD & SA4250HDC Comcast SARA 1.88.25.1/? PhilipsBRBurner(CyberLink Software):p:p

Very Big:D

Leo too!



???????

I did not realize there were prereqs for posting here.

I read the first 10 pages as well as the LAST 15.

Also did the Google thing (AVS)

I did not find anything regarding my SPECIFIC ISSUE.

I thought member bashing is NOT ALLOWED (or is that only in the HD Disc section).

Thanks again for the insightful followup.

Anyway I have a 8300 and I'm a bit confused when I try to record a program. I get two choices all episodes or just the one I picked. I have a Dish Network DVR and it allows me to choose just the one I'm recording now, all episodes or just new episodes. So I'm wondering on the cable box if I choose all does that just mean all episodes on that channel forever? or does it mean all episodes on every channel?Thanks for moving your post here, this is the right thread.

"All Episodes" is simply a top-level option. When you select it, you should get additional options. If you have the latest SARA software/IPG databasde, you may see the options listed in the First Post under "New Features - 1.89.x.x" (toward the end of the post). Let us know which options you have and we can help you further.

Had HDMI hooked up for a few days testing a switch. I understand the fact that component was "disabled", but when I took out the switch, there is NO output from the component. I tried both hard and soft reset as well as (try) to go into the HD setup. I know I have the "latest" software as they recently changed the box so that when you first turn it on, you get "their" channel everytime.I don't think I've heard of this specific problem, but if all else fails, you might try the "Total reset" mentioned in the First Post. It involves disconnecting the 8300 completely, including the cable in, and leaving it sit overnight.

FWIW, there are no prerequisites to posting here, but it is helpful to mention your cableco and software type/version (which I see you added as an Edit) as well as reading the First Post. The First Post is mantained as current as possible and includes a lot of things to try when having problems.

I found out last night that the SA 8300HD was not completing its reboot process. The status after pushing INFO says something like (Initialization) "In Progress". I did a hard reboot last night and in the morning, it is still dead.

I do get picture in Ant A mode and I get audio also. So the signal is coming in. I called Comcast and I told them to come out and check it out. They are coming tomorrow.

Originally Posted by billlh
Anyway I have a 8300 and I'm a bit confused when I try to record a program. I get two choices all episodes or just the one I picked. I have a Dish Network DVR and it allows me to choose just the one I'm recording now, all episodes or just new episodes. So I'm wondering on the cable box if I choose all does that just mean all episodes on that channel forever? or does it mean all episodes on every channel?Thanks for moving your post here, this is the right thread.

"All Episodes" is simply a top-level option. When you select it, you should get additional options. If you have the latest SARA software/IPG databasde, you may see the options listed in the First Post under "New Features - 1.89.x.x" (toward the end of the post). Let us know which options you have and we can help you further.
I'm pretty sure he has 1.89.17.1 (unless he has a "C" box).
I wonder if this is his first impression, didn't see in the first menu what he expected to see, and made his post. Dave, your description above should apply to him.

LeoDLion
EJT
jfbar1
Can't you read?:mad:
Can't you think?:mad::mad:
Where's your sig?;)
Mine below!:p

Bob

SA8300HD & SA4250HDC Comcast SARA 1.88.25.1/? PhilipsBRBurner(CyberLink Software):p:p Leo too!


Bob, my sincere and abject apology. I hope I didn't raise your blood pressure. :cool:

SA8300HD Rogers Cable SARA 1.89.22.2

???????

I did not realize there were prereqs for posting here.

I read the first 10 pages as well as the LAST 15.

Also did the Google thing (AVS)

I did not find anything regarding my SPECIFIC ISSUE.

I thought member bashing is NOT ALLOWED (or is that only in the HD Disc section).

Thanks again for the insightful followup.

Most answers in Post #1. You read more than enough. Usually Post #1 and last few pages is reccomended, then ask here. Make sure we know what equipment you have so best person can answer! Keep it short to help the next new reader, so many don't read at all (maybe good reason) but it's hard on us volunteers.:) For most Qs (maybe) PMs (maybe) the best so again think if they would help next new reader (if in doubt DO NOT USE PM):p

PM me=click on BobKat6:o:)

SA8300HD & SA4250HDC Comcast SARA 1.88.25.1/? PhilipsBRBurner(CyberLink Software???)

Bob, my sincere and abject apology. I hope I didn't raise your blood pressure. :cool:

SA8300HD Rogers Cable SARA 1.89.22.2

BP great! Thanks for careing, and understanding:):)

I just got a new Samsung HDTV and got HDTV service with a HD-DVR from Comcast. I was wondering if anyone could help on a problem I've been having.

Here goes: Whenever I record a show on the Fox HD (Terminator, House, etc...) channel, the show becomes split into multiple files, with a small gap in the recording between files. However, this only happens during commercials, and the next file starts when the show comes back on, skipping the first second or two.

I actually get to watch the entire show, save for a few seconds of whatever occurs right after a commercial break. I was wondering if anyone could tell me a way to get this to stop, or tell me why it is happening. The only thing I have been able to figure is that maybe the local Fox station is sending some of the local commercials in non-HD, and so the DVR stops recording because it thinks it's supposed to be recording an HD show, and the signal is SD, but then starts back up when the show (transmitted in HD) comes back on.

Any info?

Rattor,

Where are you located, Austin?

TTx

I just got a new Samsung HDTV and got HDTV service with a HD-DVR from Comcast. I was wondering if anyone could help on a problem I've been having.

Here goes: Whenever I record a show on the Fox HD (Terminator, House, etc...) channel, the show becomes split into multiple files, with a small gap in the recording between files. However, this only happens during commercials, and the next file starts when the show comes back on, skipping the first second or two.

I actually get to watch the entire show, save for a few seconds of whatever occurs right after a commercial break. I was wondering if anyone could tell me a way to get this to stop, or tell me why it is happening. The only thing I have been able to figure is that maybe the local Fox station is sending some of the local commercials in non-HD, and so the DVR stops recording because it thinks it's supposed to be recording an HD show, and the signal is SD, but then starts back up when the show (transmitted in HD) comes back on.

Any info?Besides telling us your location (why not put it in your Profile so it shows on every post) it might help to also tell us:

Exact box (Ex: SA8300HDC)
Software Version (Ex: SARA 1.90.17.1)
How connected to TV: Component or HDMI
If HDMI, make & model of TV

There have been reports of similar problems with the "C" boxes and on stations that switch from 5.1 to 2.0 audio during commercial breaks. If this is your situation I would suggest contacting Comcast and complain bitterly. There is a different thread about HDC problems on Comcast (http://www.avsforum.com/avs-vb/showthread.php?t=904957)

Besides telling us your location (why not put it in your Profile so it shows on every post) it might help to also tell us:

Exact box (Ex: SA8300HDC)
Software Version (Ex: SARA 1.90.17.1)
How connected to TV: Component or HDMI
If HDMI, make & model of TV

There have been reports of similar problems with the "C" boxes and on stations that switch from 5.1 to 2.0 audio during commercial breaks. If this is your situation I would suggest contacting Comcast and complain bitterly. There is a different thread about HDC problems on Comcast (http://www.avsforum.com/avs-vb/showthread.php?t=904957)

Sorry for the lack of info. I was at work when I posted originally and had no access to some of the pertinent data. I am located in Houston, TX, I have a SA8300HDC box connected to my 42" Samsung HPT4254 Plasma TV via component cables, and the SARA version is 1.90.5.a103.

PS. Don't know if it is relevant, but while I was writing this, I found that my TV Guide was no longer updating, so I did a (Vol +)(Vol -)(Info) reset, and when it turned back on, it said it was downloading a CableCard firmware update. Maybe this will fix the problem? Or at least fix the occasional audio dropout I get?

After 4 days, I replaced the SA 8300HD twice, rebooted many times and the tuner never came up. Today, three technicians from Comcast came over at noon. They unplug and plug the tuner and tv picture came up!!!

How come its working now? They told me that the headquarters was having problems since Sunday. Maybe it couldn't successfully download the 'code' but just made it today.

On the remote, not the box.

Now all 3 boxes (SA HDC SA 8300 and SA explorer 2100) in the house are turning on to channel 8 . I've been in the general settings but don't see anything about last channel :(

http://img181.imageshack.us/img181/3719/25341653zr7.jpg
http://img262.imageshack.us/img262/1184/neqd1.jpg

Now all 3 boxes (SA HDC SA 8300 and SA explorer 2100) in the house are turning on to channel 8 . I've been in the general settings but don't see anything about last channel :(Here it's under

Viewer: Power On

Here it's under

Viewer: Power OnYes, that's it.

Coolwater, if you don't have that option, then you are simply SOL and at their mercy. If you do have the option, you have to scroll to the beginning of the channel list to find the Last Channel option.

PLEASE,

Read the first post-Most answers are there! At least the simple ones.

Read the last two or three pages-The most recently discussed problems are there. They are also the most recently developing problems. Do not read every page, that will only drive you crazy. An efficient search will help.

Tell us where you are-City and State.

Tell us what equipment you are using-All makes and models, and include your video provider (i.e. Comcast, DirecTV)

Try to be brief-Think of the next new person reading this thread.

Be patient-It may take a few days before the best qualified member to answer your question “picks up.”

For tips on searching or any general questions, please PM me or the ID of the most frequent poster in the last few pages, or a high post count, or any member.

We are volunteers, We are here to help, And we need your cooperation to be at our best. THANK YOU

Bob:)
SA8300HD & SA4250HDC Comcast SARA 1.88.25.1/? PhilipsBRBurner(CyberLink Software???)

Tell us where you are-City and State.

Fort Myers,Florida

Tell us what equipment you are using-All makes and models, and include your video provider (i.e. Comcast, DirecTV)

Try to be brief-Think of the next new person reading this thread.
Comcast, I have the SA8300HDC-- SARA 1.90.5.103 in my room,don't really care about the other 2 boxes:D

Here it's under

Viewer: Power On

http://img152.imageshack.us/img152/3817/viewerlu0.jpg

All of a sudden I noticed that every time I turn off and turn on my box it's on channel 8. I set it to my fav channel before I go to bed, and when I turn it on in the morning it's on channel 8. Can anyone tell me why?

OK. I have a different SARA version. I see VIEWER: POWER ON-8 CN8. Scroll until you see something similar (especially channel 8 CN8), With the preference selected, pressing the right arrow key produces a list of channels and looks like this:

975 ----------(CIDTV)
LAST CHANNEL
1 ------------(ONDUI)

Scroll until you see something similar, select LAST CHANNEL (highlight) and press the YELLOW A key (or whatever the screen says to ACCEPT)

That should give you what you want. If not PM me.

Bob:)

Coolwater,

Looks like you are SOL, that's where it should be. You might try emailing Comcast to ask if they will enable the Viewer: Power On option. Some folks have had success getting their cableco's to enable missing options, others haven't, but it's always worth a shot.

What is SOL? :confused: and how come my SARA is different from others?

What is SOL? :confused: and how come my SARA is different from others?SOL=Sh!t Out Of Luck.

Your SARA is not different (other than some stuff for Cablecards), your cableco simply chose not to enable that particular option. Some cableco's want you to always see a particular channel, usually their channel, so they set a default instead of enabling the option for you to set. Some time ago, several folks didn't have the option to switch from HDMI to DD audio, and some maybe still don't. The options are in the software, but the cableco has to enable them in order for them to show up in your list for you to use, that's all. The problem will be finding someone at Comcast who will know what you are talking about and can change it.

Oh thank you.. I am so hated by the folk at Comcast, since I am always calling them for something lol. I will be calling shortly.

My Comcast needs lessons too! But not this one! Must be short on revenue in FL!;)

Hey Gang -

I have a question related to video signal from STB to my Sharp TV. On Friday I upgraded from standard cable to TW HD. The STB is a Scientific Atlanta model 8300HDC/DVR. For video I am running a Component cable until my new Monoprice HDMI cables arrive this week. Everything works well with one lone exception. In the morning when powering on the STB/TV the TV displays no video at all (blank screen) but the tv's speakers are working as you can hear the audio from the channel it's on. If I turn the STB and TV off and then back on the second time everything works fine. ???

It's like the TV doesnt acknowledge the STB signal the first power on. This occurred Saturday and again this morning. Any suggestions or feedback is appreciated.

Thx.

SOL=Sh!t Out Of Luck.

Your SARA is not different (other than some stuff for Cablecards), your cableco simply chose not to enable that particular option. Some cableco's want you to always see a particular channel, usually their channel, so they set a default instead of enabling the option for you to set. Some time ago, several folks didn't have the option to switch from HDMI to DD audio, and some maybe still don't. The options are in the software, but the cableco has to enable them in order for them to show up in your list for you to use, that's all. The problem will be finding someone at Comcast who will know what you are talking about and can change it.

I called and was told this is how it's gonna be in my area from now on since they made a change in the software :rolleyes:

I called and was told this is how it's gonna be in my area from now on since they made a change in the software :rolleyes:Well, let's just see,perhaps it is a change in the software that those of us with 8300HDs don't have. Does anyone with an 8300HDC still have the Viewer: Power On option with SARA 1.90.x.x?

Well, let's just see,perhaps it is a change in the software that those of us with 8300HDs don't have. Does anyone with an 8300HDC still have the Viewer: Power On option with SARA 1.90.x.x?

The 8300HD in the other room 1.88.25.1 also turns on to channel 8, and the option is viewer :favorite , not viewer : power on options :confused:

The 8300HD in the other room 1.88.25.1 also turns on to channel 8, and the option is viewer :favorite , not viewer : power on options :confused:It won't say "Viewer: Power On Options." If you have the "Power On" option, it should be on a line following "Viewer: Favorites" and will say "Viewer: Power On" and you should be able to select the channel you want to display when you turn the 8300HD on. I know nothing about 8300 HDC units, but I have the "Viewer: Power On" option with my 8300HD SARA version 1.89.24.1.

Scarlett

The 8300HD in the other room 1.88.25.1 also turns on to channel 8, and the option is viewer :favorite , not viewer : power on options :confused:
The "Viewer: Favorites" option and "Viewer: Power On" option are two different options.

The "Viewer: Power On" option allows you to select a specific channel that the explorer will tune to when powered on. "Last Channel" is one of the menu options.

The "Viewer: Favorites" option allows you to select frequently-viewed channels as "'favorites". Use the FAV button to scroll through a list of channels that you select as your favorites.

For more information on a preference, highlight the preference and press the "INFO" key.

It sounds like your Cable Company set the "Viewer: Power On" to channel 8 and then removed the preference so it could not be changed.

Hey , I am not nuts.The 8300HD options are identical to the HDC. Here is a pic. My tv card id not connected to the television in the other room, so I took a pic of the screen with my digital cam.
http://img261.imageshack.us/img261/8289/001iz9.jpg

It sounds like your Cable Company set the "Viewer: Power On" to channel 8 and then removed the preference so it could not be changed.

That's exactly what the dude said on the phone :D

Coolwater7795,

What airs on Channel 8? Why did your cable company select that channel as the "Power On" channel?

Just curious.

Hey , I am not nuts.The 8300HD options are identical to the HDC. Here is a pic. My tv card id not connected to the television in the other room, so I took a pic of the screen with my digital cam.
I think Scarlett missed that image when you posted it earlier. Since you only mentioned the HDC earlier and said Comcast indicated there was a change to the software, I thought maybe something had actually changed in the 1.90 version to delete that option. However, it's now clear that Comcast has simply made a decision to set a default channel (8) and disable that option for users, not that the softwware has changed, mystery solved. :)

I called and was told this is how it's gonna be in my area from now on since they made a change in the software :rolleyes:

It sounds like your Cable Company set the "Viewer: Power On" to channel 8 and then removed the preference so it could not be changed.

That's exactly what the dude said on the phone :D
I hope you can see that the top two statements are totally different. One leads us to believe there was a change in the software that removed the option. The other clearly states that Comcast made a decision to set a default channel and simply disabled the option. The last statement cleared it up. :)

Well, let's just see,perhaps it is a change in the software that those of us with 8300HDs don't have. Does anyone with an 8300HDC still have the Viewer: Power On option with SARA 1.90.x.x?

I have SARA 1.90.3.a105, and mine still has the Viewer: Power On option.

The settings menu options (and most recording options -[i.e. NEWFlag headers) have little to do with the software versions, and more to do with individual headend control options.
Think more like a Windows service pack, vs control panel settings options. Everyone will have nearly the same service pack for windows, but individual options will vary due to the control panel options set by the administrator (headend).
This has been true since SARA digital programming was first rolled out in the mid 90's and for all STB's using SARA software.
As mentioned earlier, the NEW flag is not tied to a software version, but which version of IPG is used and what options that IPG has. Some systems have been using the NEW flag with assorted options for several YEARS now.

vegggas

Thanks for moving your post here, this is the right thread.

"All Episodes" is simply a top-level option. When you select it, you should get additional options. If you have the latest SARA software/IPG databasde, you may see the options listed in the First Post under "New Features - 1.89.x.x" (toward the end of the post). Let us know which options you have and we can help you further.

I tried it over the weekend and all I get is all episodes. In the menu to the right of it does then ask if you want 2 - 5 episodes. It's still friggen lame and mostly worthless! It's no wonder Dish is doing so well. If I could get locals in HD I'd rip cable out and tell them to kiss my ____ LOL. Cable companies suck!

Bill

I tried it over the weekend and all I get is all episodes. In the menu to the right of it does then ask if you want 2 - 5 episodes. It's still friggen lame and mostly worthless! It's no wonder Dish is doing so well. If I could get locals in HD I'd rip cable out and tell them to kiss my ____ LOL. Cable companies suck!

BillBill,

I think you need to stop and take a deep breath, this is not rocket science. :)

You obviously haven't read the User's Guide or you'd know that simply moving to the right is not "selecting" the All Episodes option. Once you have things on that line set the way you want, you "Accept" it by pressing the "A" button (as indicated in the lower left corner of your screen). When you do this, you are presented a list of the recording options some of us have been talking about and trying to explain to you.

At any rate, if you still can't get to the list of options above, you might want too read the First Post to get the link to the online User's Guide, then read that to see what the menu structure is and what various options do.

I don't know how you expect to get anything done if you don't know the menu structure and what buttons to press when. You press a button and don't get what you expect, so you starting moaning about how bad cable is, etc.? What the heck is that all about? :confused:

Perhaps with Dish, all you do is select the program in the guide and the options are all there. I don't know, I've never used their DVR, but obviously SARA simply works differently. Getting all excited and b!tching like you are isn't going to help you figure out how your unit works and it sure as heck doesn't make anyone, especially me, want to offer any more help. Tell me again why if Dish is so great you are using cable? :)

BTW, I believe Dish does have the best DVR on the market today. But, I'm sure that doesn't mean much if their subscribers don't read the manual. I gotta tell you, I've been here for a long time (since the first post in fact) and this is the first time I've seen someone having this much trouble figuring this part of the system out, with or without a manual. That's not to put you down, I just find it interesting is all.

I tried it over the weekend and all I get is all episodes. In the menu to the right of it does then ask if you want 2 - 5 episodes. It's still friggen lame and mostly worthless! It's no wonder Dish is doing so well. If I could get locals in HD I'd rip cable out and tell them to kiss my ____ LOL. Cable companies suck!

BillSomething is wrong with that. You should get a list of recording options when you press the "A" Yellow Triangle key with "All episodes" in the RECORD column. See the first post for a list of the different recording options. These options vary with the SARA version and the IPG. This is the way that SARA has worked since I first got it several years ago. What version of SARA do you have (see the first post to determine that, click on SARA in my signature to get to the first post or click FIRST in the thread header)? What cable company do you have?

P.S. I wrote this reply before I saw Dave's reply.

Something is wrong with that. You should get a list of recording options when you press the "A" Yellow Triangle key with "All episodes" in the RECORD column. I think that's the problem, Russ, he hasn't pressed the "A" button yet to get to the recording options. Like I said in my response, Dish probably works differently and presents the options earlier than SARA does. Also, like mine, it doesn't look like his cableco gave him a User's Guide either, so he's just shooting in the dark here and getting awfully frustrated to boot. :(

SARA v now in sig. Enter diagnostic only through remote method (so far.) Viewer: Power On-appears to be exactly the same as SA8300HD.

Bob
SA8300HD & SA4250HDC-Comcast-SARA 1.88.25.1/1.61.5.102-PhilipsBRBurner(CyberLink Software)

Coolwater7795,

What airs on Channel 8?

http://www.mytv8.com/

Why did your cable company select that channel as the "Power On" channel?

Just curious.


There really was no explanation :confused: He pretty much said that's the way it's gonna be from now on :rolleyes:

Coolwater7795,

Thanks for the reply.

That seems like a strange channel to be used as the "Power On" channel. I wonder if Comcast is being paid to use it as the "Power On" channel?

That seems like a strange channel to be used as the "Power On" channel. I wonder if Comcast is being paid to use it as the "Power On" channel?Could be that's what they agreed to for carriage rights without having to pay cash for the channel, but that sure would be weird.

Bill,

I think you need to stop and take a deep breath, this is not rocket science. :)

Well lucky for me then I'm not a rocket scientist!:)

You obviously haven't read the User's Guide or you'd know that simply moving to the right is not "selecting" the All Episodes option. Once you have things on that line set the way you want, you "Accept" it by pressing the "A" button (as indicated in the lower left corner of your screen). When you do this, you are presented a list of the recording options some of us have been talking about and trying to explain to you.

Actually I did read the manual. I just must have missed the part about pushing the "A" button on all episodes. How intuitive! Since it's the same friggen button you push to finalize your settings. How stupid of me to not realize that.:p Maybe on the next model they can give us a handy 10 digit code to put in first, to make it a bit more "intutive". I don't recall anyone specifically pointing that out. Particularily given the fact it is so counter intuitive. Or at least I happen to find it very counter intutive.


At any rate, if you still can't get to the list of options above, you might want too read the First Post to get the link to the online User's Guide, then read that to see what the menu structure is and what various options do.

Done.


I don't know how you expect to get anything done if you don't know the menu structure and what buttons to press when. You press a button and don't get what you expect, so you starting moaning about how bad cable is, etc.? What the heck is that all about? :confused:

I take it you have never just felt like ranting before. I'll try to remember to never rant in your thread again.:D


Perhaps with Dish, all you do is select the program in the guide and the options are all there. I don't know, I've never used their DVR, but obviously SARA simply works differently. Getting all excited and b!tching like you are isn't going to help you figure out how your unit works and it sure as heck doesn't make anyone, especially me, want to offer any more help. Tell me again why if Dish is so great you are using cable? :)

Dish actually does have a much better system. Not to mention the fact that they actually tell you the original air date in the program guide making it easy to tell if the episode is new or not. Also they give you all the options right on the screen as to picking just one episode, or all episodes, or all new episodes. I can't get locals in HD on dish in my area or I would switch. Besides I just felt like ranting on cable companies because they are big stupid monopolies. Must be you like big stupid monopolies.:D


BTW, I believe Dish does have the best DVR on the market today. But, I'm sure that doesn't mean much if their subscribers don't read the manual. I gotta tell you, I've been here for a long time (since the first post in fact) and this is the first time I've seen someone having this much trouble figuring this part of the system out, with or without a manual.

Hmm the fact I missed needing to push one totally counter intutive button makes me the dumbest user you have ever seen huh? :D Maybe you should get out more?

That's not to put you down, I just find it interesting is all.

Gee you could have fooled me! It looks to anyone reading this post that was exactly what your doing! I'll try not to ask anymore "dumb" questions here.

Trying not to be dumb anymore,:D

Bill

I take it you have never just felt like ranting before. I'll try to remember to never rant in your thread again.:DIt's not my thread, I just started it, and I feel like ranting all the time, I just don't do it since it doesn't fix the problem and all it does is p*ss off the people that might be able to help you, as I've been trying to do.
Dish actually does have a much better system.Yes, they do, as I said, but that's also why they are constantly in litigation and could easily be put out of business (or seriously damaged) by Tivo.
Hmm the fact I missed needing to push one totally counter intutive button makes me the dumbest user you have ever seen huh?Sorry, but I didn't say that. I just said no one else has posted that they had this kind of trouble using the menus.

Actually, I think I'm going to take a break from this thread too. Maybe that will make you and others happy.

It's not my thread, I just started it, and I feel like ranting all the time, I just don't do it since it doesn't fix the problem and all it does is p*ss off the people that might be able to help you, as I've been trying to do.
Yes, they do, as I said, but that's also why they are constantly in litigation and could easily be put out of business (or seriously damaged) by Tivo.
Sorry, but I didn't say that. I just said no one else has posted that they had this kind of trouble using the menus.

I think your taking my post way too seriously. First of all I was pretty much ranting here in my first post. I don't know why my rant would piss you off? It wasn't an attack against you in anyway.

Second I actually do appreciate help. I must say your approach to this has ensured I'll probably never forget this little step now.

I'm not terribly fond of being treated like an idiot. It seems to me that maybe it was a simple thing that I missed. But making me out to be some kind of moron because I missed this little detail tends to ruffle my feathers a tad. Although you never said so in so many words you made that quite clear. My retort was simply my way of saying touche.

If your plan is to help people by demeaning them, then I suggest you get use to getting some back your way. Or as the saying goes "if you can't take the heat stay out of the kitchen".

Actually, I think I'm going to take a break from this thread too. Maybe that will make you and others happy.


It almost sounds from your last line that maybe your burnt out on this or you have some personal problems to work out. If so I'm sorry I pushed you over the edge. It was never my intent. None of this is personal in anyway. And orginally it wasn't even directed at you or anyone else. I was having a bad day probably and I just felt like letting off some steam. I still think their software design leaves a lot to be desired.

I bet in real life we would probably be friends. So maybe we could just bury the hatch here and forget this?

Bill

Actually, I think I'm going to take a break from this thread too. Maybe that will make you and others happy.

If you need a break, so be it.

Speaking as one of the many people you've been nice enough to patiently assist over a very loooong time, I wouldn't say it'd make me happy.....

Bill,

As I said in PM, I still don't know why you took my response that way. You seemed very aggitated and frustrated, so I was simply trying to get you to take a breath and start over from the beginning. Russ and I both tried to help, but you just got more frustrated with each post.

I'm sorry you took my comment about being the first to have this much trouble as calling you dumb, but as I've already explained, that was not meant to say you were dumb or anything of the sort. Why read that into it?

Being sarcastic with someone who is trying to help does piss me off, okay? I have thicker skin than most, or I wouldn't still be here, but I do get kind of upset by sarcasm, especially from someone I don't know and who starts off by complaining how lame something is compared to something else. If you want help, what's so wrong with us/me expecting you to simply ask for it? If you want to just rant, that's fine, but what does that really solve?

Maybe I could have used different language, but I think your level of frustration caused you the interpret my response as negative and demeaning when it wasn't intended to be. I have no idea about your level of expertise, so forgive me if I took thiings to a basic level and pointed out the step (the "A" button) you missed. Had I known you had a User's Guide and read it, I might have approached the problem differently. Unfortunately, many cableco's don't give out User's Guides anymore, so that was my assumption. Maybe I should have just said to RTFM and the First Post and been done with it. :)

To all those who posted/PM'd about this situation, when I say I'm taking a break that simply means I'm going to slow down my post frequency and let others deal with the rants and sarcasm. Life is too short for me to get this frustrated when trying to help someone. The real unfortunate thing is that I still don't know if the problem has been resolved or not. :(

PLEASE,
Read the first post-Most answers are there! At least the simple ones.

Read the last two or three pages-The most recently discussed problems are there. They are also the most recently developing problems. Do not read every page, that will only drive you crazy. An efficient search will help.

Tell us where you are-City and State.

Tell us what equipment you are using-All makes and models, and include your video provider (i.e. Comcast, DirecTV)

Try to be brief-Think of the next new person reading this thread.

Be patient-It may take a few days before the best qualified member to answer your question “picks up.”

For tips on searching or any general questions, please PM me or the ID of the most frequent poster in the last few pages, , or a high post count, or any member

We are volunteers. We are here to help. And we need your cooperation to be at our best. THANK YOU!

Bob:)
SA8300HD & SA4250HDC Comcast SARA 1.88.25.1/? PhilipsBRBurner(CyberLink Software???)

I just got a new Samsung HDTV and got HDTV service with a HD-DVR from Comcast. I was wondering if anyone could help on a problem I've been having.

Here goes: Whenever I record a show on the Fox HD (Terminator, House, etc...) channel, the show becomes split into multiple files, with a small gap in the recording between files. However, this only happens during commercials, and the next file starts when the show comes back on, skipping the first second or two.

I actually get to watch the entire show, save for a few seconds of whatever occurs right after a commercial break. I was wondering if anyone could tell me a way to get this to stop, or tell me why it is happening. The only thing I have been able to figure is that maybe the local Fox station is sending some of the local commercials in non-HD, and so the DVR stops recording because it thinks it's supposed to be recording an HD show, and the signal is SD, but then starts back up when the show (transmitted in HD) comes back on.

Any info?

I am located in Houston, TX, I have a SA8300HDC box connected to my 42" Samsung HPT4254 Plasma TV via component cables, and the SARA version is 1.90.5.a103.

PS. Don't know if it is relevant, but while I was writing this, I found that my TV Guide was no longer updating, so I did a (Vol +)(Vol -)(Info) reset, and when it turned back on, it said it was downloading a CableCard firmware update. Maybe this will fix the problem? Or at least fix the occasional audio dropout I get?


I just wanted to bump my question since no one answered it the first time. I recorded a show on Fox yesterday, and the file was still split, so the CableCard update didn't fix that.

Again, any help or insight is appreciated.

I just wanted to bump my question since no one answered it the first time. I recorded a show on Fox yesterday, and the file was still split, so the CableCard update didn't fix that.

Again, any help or insight is appreciated.

It may be how the commercials are inserted at the headend.

If you need a break, so be it.

Speaking as one of the many people you've been nice enough to patiently assist over a very loooong time, I wouldn't say it'd make me happy.....

Ditto! Dave has patiently answered my questions several times. I find it odd that someone is ranting about a menu item when all he has to do IS READ the friggin' screen. Yes, we all sometimes have brain freezes at times, but we are usually humbled when we find out what we did wrong rather than attacking the guy who points it out.

I have a question regarding recording, specifically how the box sorts recording conflicts. I have quite a few shows set to record, alot of them set to "any time / any day". often when I attempt to add a new recording I will see 3 or more programs already set to record... so, question is, when it occurs that 3 or more programs are in conflict at the same time, how does the 8300 choose which 2 to record?

I just wanted to bump my question since no one answered it the first time. I recorded a show on Fox yesterday, and the file was still split, so the CableCard update didn't fix that.

Again, any help or insight is appreciated.I believe most of us has had this happen from time to time and we have yet to find a definitive cause or solution. Split recordings happen when there is a reboot and this seems to be the condition the unit is sensing for some reason. Sometimes it is caused by fluctuating signal levels, other times it might be stray signals that get sent down the cable. Sometimes a "hard" reboot fixes it. I haven't had a split recording for well over a year. I've got my signal levels well into the safe zone by deleting splitters or upgrading them. I started out 3.5 years ago with levels between -14 and -19. They are now -2 to -5.

There were also times when a specific channel seemed to cause the problem too. Does this happen mostly with Fox? Does it happen all the time or just once every so often?

Ditto! Dave has patiently answered my questions several times. I find it odd that someone is ranting about a menu item when all he has to do IS READ the friggin' screen. Yes, we all sometimes have brain freezes at times, but we are usually humbled when we find out what we did wrong rather than attacking the guy who points it out.Thanks, but I can see how Bill read my comments as arrogant and demeaning when they were not intended to be. The most offending comment was probably my saying that he is the first poster I can rememebr having this much trouble. It was a simple statement, but he took it as a slap in the face and I'm truly sorry for that.

You all know that I detest bashing the software, especially while asking for help, as if we had a choice to use something else. IMHO, that's just not the way to get a friendly response, except from other bashers and trolls. If you want to rant, please do, just don't ask for help, and expect someone to disagree with you. :)

I'm a half-full kind of guy. My 8300 and SARA have given me acceptable service for over 3.5 years now. It's never missed a recording and I've never lost a recording. Yes, I have had to manage my recording schedule and avoid 3-way conflicts, etc., but all I expected was a glorified HD VCR at a reasonable cost. Too many people expect Tivo at cable prices and we just don't have that, yet. As I've said, I'd love to have a Dish DVR, but that doesn't make me bash what I do have until better options come along, and they will. And I certainly don't ask for help by first telling everyone what a POS I think something is.

Anyway, I hope Bill and I can get past this. We've been talking via PM, so time will tell. :)

This is a question for all the Daves', Znappo, anyone else with experience. I went to TWC to get another DVR for my bedroom Samsung 26" LCD. My choices were a 8000HD/DVR or a 8300 HDC/DVR. Which should I get? Why? Thanks guys.

I have a question regarding recording, specifically how the box sorts recording conflicts. I have quite a few shows set to record, alot of them set to "any time / any day". often when I attempt to add a new recording I will see 3 or more programs already set to record... so, question is, when it occurs that 3 or more programs are in conflict at the same time, how does the 8300 choose which 2 to record?Let me start off by saying it doesn't handle conflicts very well, but a lot depends on what version of the software you have. It will not let you intentionally schedule a conflict, but you can still get them using the "any time/any day" option, just as you've noted. IIRC, previous versions simply refused to record anything when there was a conflict, but the latest version (1.89) added "some" conflict resolution. It's a bit difficult to understand, so I'll use an example:

1. Schedule a First Run recording for Without A Trace on Thursday at 9:00.
2. Schedule a First Run recording for Grey's Anatomy on Thursday at 9:00.
3. Now schedule a First Run recording for ER on Thursday at 8:59 when either WAT or Grey's is not a First Run episode.

This sets up an unintentional 3-way conflcit. The next time all 3 have First Run episodes on the same Thursday, the 8300 will record ER (because it starts first) and one of the other 2. The 3rd will be skipped and you will not know it until the next day when you see it is not in the list of recordings. There is no log file or anything to tell you what it did and why.

I don't know how it decides which of the other 2 to record. It may be by channel or which program was scheduled first or something totally different. I just know that I had the situation I used (though the programs may have been different) and 2 of the 3 got recorded. I think this is mentioned somewhere in the First Post. The best thing to do it watch what happens with the conflicts you've got and let us know what you find.

Hope this helps.

I have a question regarding recording, specifically how the box sorts recording conflicts. I have quite a few shows set to record, alot of them set to "any time / any day". often when I attempt to add a new recording I will see 3 or more programs already set to record... so, question is, when it occurs that 3 or more programs are in conflict at the same time, how does the 8300 choose which 2 to record?In versions of SARA before 1.89.x.x, the 8300 did not sort recording conflicts. Usually it didn't record any of the scheduled programs. According to some posts, this may have changed with SARA 1.89.x.x and some programs may be recorded. I haven't tested this so I am not sure. There is no priority list to manage these conflicts. If anyone knows how SARA 1.89.x.x handles these recording conflicts, please post.

This is a question for all the Daves', Znappo, anyone else with experience. I went to TWC to get another DVR for my bedroom Samsung 26" LCD. My choices were a 8000HD/DVR or a 8300 HDC/DVR. Which should I get? Why? Thanks guys.This is a difficult question to answer. It would be best to get a 8300HD/DVR if you have that choice. If you don't have that choice, I would get a 8000HD/DVR because there have been reports of people having problems with the 8300 HDC/DVR. The problems may either be with the cable cards or the software. It isn't obvious what is causing the problems and you may not have any problems. Houston Comcast was late in upgrading from 1.88.x.x to 1.89.x.x, I was thinking about exchanging my 8300HD/DVR for a 8300HDC/DVR to get the latest software enhancements but I kept seeing problem reports about the 8300HDC/DVR so I never exchanged it. Houston Comcast did upgrade to 1.89.x.x last December.

Thanks, but I can see how Bill read my comments as arrogant and demeaning when they were not intended to be. The most offending comment was probably my saying that he is the first poster I can rememebr having this much trouble. It was a simple statement, but he took it as a slap in the face and I'm truly sorry for that.

Sometimes online it is easy to misintepret a writers intent. Appology accepted. I'm sorry I came back with such a sarcastic responce.

You all know

that I detest bashing the software, especially while asking for help, as if we had a choice to use something else. IMHO, that's just not the way to get a friendly response, except from other bashers and trolls. If you want to rant, please do, just don't ask for help, and expect someone to disagree with you. :)

I'm sorry my little rant was taken personal. It certainly wasn't directed at you. But I can see how you have adopted this little miscreant :) I wasn't really asking for help. Though I can see how someone might have taken it as such. I can usually with time figure most things out. Though I have to say that is the most inane way to make a selection I've seen in a long time. And yes I did actually read the manual. Well more like breezed through it. Most of the time I rarely actually read them at all. I wasn't trolling and I hope you didn't take it as such. I hate trolls myself.

I'm a half-full kind of guy. My 8300 and SARA have given me acceptable service for over 3.5 years now. It's never missed a recording and I've never lost a recording. Yes, I have had to manage my recording schedule and avoid 3-way conflicts, etc., but all I expected was a glorified HD VCR at a reasonable cost. Too many people expect Tivo at cable prices and we just don't have that, yet. As I've said, I'd love to have a Dish DVR, but that doesn't make me bash what I do have until better options come along, and they will. And I certainly don't ask for help by first telling everyone what a POS I think something is.

I tend to agree with you here Dave. They work well enough for the most part. Cable companies do really piss me off though. So I don't need much provcation to rant about them. This rant was probably misguided. I of course don't expect a Tivo. Though I will say Dish really has their interface down. I've never used a Tivo so I can't say if they are copying from them or not. I'll still stand by what I've said about the software, it is crap compared to Dish. That said it does mostly work. Though I'm sure if you only used the cable version you might think it was ok.

Anyway, I hope Bill and I can get past this. We've been talking via PM, so time will tell. :)

I think we have settled this. We probably should have kept the whole thing in PM to begin with. I'm sorry all the rest of the posters here had to put up with this. So I'm appologizing to all of the rest of you also.

Bill

This is a question for all the Daves', Znappo, anyone else with experience. I went to TWC to get another DVR for my bedroom Samsung 26" LCD. My choices were a 8000HD/DVR or a 8300 HDC/DVR. Which should I get? Why? Thanks guys.Wow, that's a tough question. When the 8300 first came out, everyone wanted to switch from the 8000. I know the 8000 has had some software upgrades, but I think I would still opt for the 8300HDC, even with some potential cablecard hassles/channel dropout problems. The 8300 has more memory and I believe the software (assuming you have SARA) has more recording options, etc. I believe the 8300 also has better IQ. I thinkthe 8000 is limited to DVI whereas the 8300 has HDMI, if that is important to you. Hopefully, someone else will offer more ideas.

I think we have settled this.We have! We both agree the software sucks, but it's all we have, so we have to deal with it. :) :D :)

This does not relate to any of the current discussions, but:

TW Rochester has just "upgraded" their software from 1.89.17.1 to 1.89.24.1. I am told that it supposedly Fixes a flashing pix while recording another. There was also an upgrade for the "C" models as well. Don't know the version for sure, but I would imagine it is 1.90.24.1 as the old version was 1.90.17.1.

Anyone else seen this? Any reports?

Gotta change my sig.

We have! We both agree the software sucks, but it's all we have, so we have to deal with it. :) :D :)I've stayed out of this fray - but I do take issue with the statement:
the software sucks
It reliably does the job that the cable companies asked for it to do.:confused:

It's just that it doesn't do the job that some (even many) want. That does not make it "sucks". It just is not "feature rich".:rolleyes:

Now talk about DVR software that "sucks" _ how about Navigator?:eek:

I've stayed out of this fray - but I do take issue with the statement.............Come on, Dave, you saw all the Smiley's, didn't you? ;)

Come on, Dave, you saw all the Smiley's, didn't you? ;)Opps, I've got to add a few to my post too!:D

Opps, I've got to add a few to my post too!Now that's how to start an argument about nothing. Thanks for the laugh. :)

BTW. How's the weather up there? We're complaining about 60's for the Superbowl this Sunday when it should be in the 70's. :)

Now that's how to start an argument about nothing. Thanks for the laugh.

BTW. How's the weather up there? We're complaining about 60's for the Superbowl this Sunday when it should be in the 70's. Don't answer that Dave -- you know he is just rubbing it in.:):D:);):D:):D:):D:D


Was that too many smiley faces?

Don't answer that Dave -- you know he is just rubbing it in.:):D:);):D:):D:):D


Was that too many smiley faces?Actually, in Rochester the sun was shining most of the day. But 90 miles to the West, my wife was (still is) in Buffalo and got stuck there overnight

The folks here are not wimps like those elsewhere! ;)

I've stayed out of this fray - but I do take issue with the statement:

It reliably does the job that the cable companies asked for it to do.:confused:

It's just that it doesn't do the job that some (even many) want. That does not make it "sucks". It just is not "feature rich".:rolleyes:

Now talk about DVR software that "sucks" _ how about Navigator?:eek:

I'm still sticking with it "sucks" :D I've seen good software and this ain't it! LOL:):eek:

But I'll grudgingly give you it works, sort of.:rolleyes:

Bill

This is a question for all the Daves', Znappo, anyone else with experience. I went to TWC to get another DVR for my bedroom Samsung 26" LCD. My choices were a 8000HD/DVR or a 8300 HDC/DVR. Which should I get? Why? Thanks guys.

I would recommend the 8300 HDC/DVR for one reason only. This is a current production model. Most if not all of SA's support staff works with this model; any problems/questions/feature enhancements have a chance of being reviewed and implemented.

The 8000 line does not have this level of support.

DoubleDAZ discussed other valid considerations.

I believe most of us has had this happen from time to time and we have yet to find a definitive cause or solution. Split recordings happen when there is a reboot and this seems to be the condition the unit is sensing for some reason. Sometimes it is caused by fluctuating signal levels, other times it might be stray signals that get sent down the cable. Sometimes a "hard" reboot fixes it. I haven't had a split recording for well over a year. I've got my signal levels well into the safe zone by deleting splitters or upgrading them. I started out 3.5 years ago with levels between -14 and -19. They are now -2 to -5.

There were also times when a specific channel seemed to cause the problem too. Does this happen mostly with Fox? Does it happen all the time or just once every so often?

I believe my cable signal is fine, since everything else records fine. It's just that, every time, without fail, anything I record in the Fox HD channel only (SD Fox channel records fine) is split into multiple files, with the split occurring during a commercial break.

The funny thing is, it doesn't get split during every commercial break. For example, if I am recording House (good show :)), the show will begin recording fine, will go through the first commercial break with no problem, stop recording during the second commercial break, and pick it up again when the show starts up. I've noticed that it usually records through the first commercial break regardless of what show I am recording, but the rest of the show will be split in a random fashion, i.e. I will get files of 23 minutes (show, commercials, show), then 2 minutes (commercials), then 7 minutes (show), then 1 minute (commercials), then 16 minutes (show, commercials, show), then 2 minutes (commercials), etc etc etc...

It has got me seriously :confused:.

It's just that, every time, without fail, anything I record in the Fox HD channel only (SD Fox channel records fine) is split into multiple files, with the split occurring during a commercial break.
IIRC, I think Fox has been notorious for this in a lot of locations and it probably has something to do with the way they insert commercials, as somone else mentioned. I believe they do it differently than every other network. If you have a local board or thread here in the Local HDTV Info and Reception forum, you might want to check there to see if everyone is having this problem. If it is commercial insertion, everyone should be having the same problem with Fox where you are.

IIRC, I think Fox has been notorious for this in a lot of locations and it probably has something to do with the way they insert commercials, as somone else mentioned. I believe they do it differently than every other network. If you have a local board or thread here in the Local HDTV Info and Reception forum, you might want to check there to see if everyone is having this problem. If it is commercial insertion, everyone should be having the same problem with Fox where you are.This problem is not unique to FOX. It IS unique to the 8300HDC however. We had this problem in Rochester with the local CBS HD station. When the station switched to local commercials, and the sound went from 5.1 to 2.0, folks with the "C" boxes had this problem. Eventually, the station left the 5.1 flag on for all material (which created it's own set of problems) and the interrupted recording problem went away.

The DVR ought to be robust enough to not screw up when the sound changes. That's a cable/SA (or should I say Cisco?) problem, not a FOX (or CBS) problem.

Oops, I missed the reference to 1.90 indicating an HDC, but I guess the basic premise that it is probably caused by the commercials/audio switching is still correct and I do remember the part about leaving the 5.1 flag set. I do, however, remember seeing this problem long before the HDC was released, though those might have been for different reasons. Do you know if it's the HDC specifically or the cablecard part? In other words, do the Tivo S3/HD suffer these same problems under the same conditions?

The commercial cut problem has been reported on virtually all HD DVRs at one time or another, including the SA line of 8000HD, 8300HD, and 8240HDC. Moto DCH, DCT series, and TivoHD's. It is typically caused by a local station "cut in" of local channels formatted differently than the national broadcast commercials on the national feed. This is why the first break is usually ok (national), but later ones are chopped (local insert).

vegggas

Comparing DVR's -
I still use all three main SA HDDVR's - 8000HD, 8300HD (with analog tuners), and 8240HDC, all running Native SARA.
The 8000 is relegated to backup and SD content or series run marathons, etc. This is due to it being a bit slower and not quite as clear in terms of PQ.
The 8300HD with an original DVR expander (300GB IDE) is my library holder of long term content and usually records CBS and NBC content and HD movies (longer term).
The 8240HDC is the newest DVR, and it operates exactly the same as the 8300 and usually records ABC and Fox content to keep from getting conflicts with new programming.
If I had to get another DVR, I would stay away from the 8000 due to memory limits and speed, but any other one would be ok. It's the applications used by individual systems and certain cable co's (TW navigator, etc) that cause the most problems.

Edit to add that many problems with cable card devices, like the HDC and TivoHD, etc are related to the tuners not passing the decryption and authorization data to the card. Cable cards depend on getting a stable and good signal being passed from the tuner to authenticate content protection. By separating that signal and passing it through an external connector (card slot) rather than a soldered connection opens up a bad contact point scenario, or when the tuners fluctuate and drop that signal (TivoHD).


vegggas

Oops, I missed the reference to 1.90 indicating an HDC, but I guess the basic premise that it is probably caused by the commercials/audio switching is still correct and I do remember the part about leaving the 5.1 flag set. I do, however, remember seeing this problem long before the HDC was released, though those might have been for different reasons. Do you know if it's the HDC specifically or the cablecard part? In other words, do the Tivo S3/HD suffer these same problems under the same conditions?I really don't know about the other boxes - I only follow the 8300 threads here and our local RochesterHDTV site (http://www.rochesterhdtv.com/portal.php?sid=cb4472b31e76c4f02ba2517c1d7e10a6). It could well be the CableCARD 2.0 part. It's difficult to sort out from the info that these forums get (particularly when you have to filter out the various "rants" and "POS" statements).

BTW: Our local site had quite a dialog about the "fact" that our local CBS station had left the 5.1 flag on to solve TW's issue with the new "C" boxes. To date it has not been established why the station did leave the flag on.

I'm running two HD8300's at home. Provider is Comcast Memphis and the boxes appear to be a fairly recent version of Sara. One works perfectly (well as good as a 8300 can). On the other I have two problems. First, I cannot get the HDMI output to work no matter what I do, I've been through all the obvious settings and many of the not so obvious (down to the installer menus). Swap the other box and everything works fine, so at the moment I'm using the composite cables which is messy in my space constrained shelves.

Second, bigger, problem is that the box has stopped responding to the IR repeater that is attached to it. It worked fine until about the time I had to replace the IR receiver on the other end (this may be pure coincidence). The emitter still flashes in response to the remote so the new receiver is seeing the remote and all other equipment responds fine. I've swapped emitters around and confirmed they are all still good. The 8300 responds to direct input from the remote (even with the emitter covering the IR window on the 8300). The work around is to leave the door open on the equipment closet and aim the remote in the correct direction which is a real pain.

Any suggestions on what to try next? I'd really like to not loose all the programming on the box with a hard reset or replacement but I'm beginning to suspect that's what's required? (And of course there is no guarantee that the next box will work any better.)

..... The emitter still flashes in response to the remote so the new receiver is seeing the remote and all other equipment responds fine. I've swapped emitters around and confirmed they are all still good. The 8300 responds to direct input from the remote (even with the emitter covering the IR window on the 8300).
Have you tried replacing the batteries in your 8300's remote? I had the same problem with a Panasonic DVDR and never thought the remote was the problem since the DVDR would respond when I went to the living room and controlled it directly. But from the kitchen using the IR repeater, it would hardly work even though the IR receiver would flash indicating it was receiving the remote's signal. Replacing the batteries fixed it. I think weak batteries also means weak IR intensity.

It could also be that your 8300's remote is going bad rather than the 8300 itself. So try exchanging that first if you have a lot of programming on your 8300 that you don't want to lose.

Any port in a storm,
Skylark

Have you tried replacing the batteries in your 8300's remote?
It could also be that your 8300's remote is going bad rather than the 8300 itself. So try exchanging that first if you have a lot of programming on your 8300 that you don't want to lose.

That's a thought, however, two things suggest that's not the issue; the remote is programmed to also work with some other equipment in the same closet via the IR emitters and it works fine for them. Secondly, we do have a second remote, the kids lost one for a while and we ended up paying Comcast (then Time Warner) $20 or whatever for a 2nd remote. The 8300 doesn't respond to either remote via the emitters. Or more exactly, it rarely responds, I have seen respond on some very rare occasions. Having said all that, changing the batteries certainly is easy enough to try so I'll give it a shot, thanks for the suggestion.

Please forgive me if this has already been asked. I spend a good deal of time here in other forums, so I don't want to start reading through another 200+ page thread.

My brother is having an issue with the Time Warner version of the SA8300 HDC (the HDC sucks big time). His HD channels work great, but when he watches 4:3 standard def content he'd like to use the "stretch modes" built into the TV instead of the ones through the cable box. Unfortunately the cable box seems to try to auto size the picture on its own which negates the use of the TV's stretch modes (which look better than the box's). Is there a way to shut that stupid auto detection off so the he can use the stretch modes built into his TV?

In short, how do you stop the Time Warner SA8300 HDC from auto adjusting the standard definition 4:3 content? My brother has a Pioneer 5080HD and wants to use the TV's stretch modes rather than the cable box's.

Thank you.
____________

one thing I find missing within the DVR, is the ability to schedule recording by keywords. I use a program on my HTPC that does allow me to type keywords and have recordings scheduled based on those (ie carrier, rockford, columbo, etc) and then the option to record automatically or else have me periodically approve the recordings. would be nice if the 8300HDC had that kind of option rather than having to go in a week before a show starts, find it within the listings, and then schedule it (for new recordings)

oh well, wishful thinking :-(

oh well, wishful thinking :-(
Not at all, but as a point of clarification, you do need to separate the hardware (HDC) from the software (SARA, Passport, Navigator). SARA does not yet have keyword features, but Passport does, I'm not sure about Navigator. Also, some cableco's (Cox and Comcast) will be switching to a Passport-based new IPG from Gemstar/TVGuide sometime this year and it will have keyword features. All these software packages run on the HD and HDC, as well as other DVRs, so it's not the HDC per se, it's whatever software it is using. :)

If anyone around here is using a JP1 remote with the 30-second and 3-minute skip macros I created long long ago (fwd/fwd/fwd/delay/play) - I have created(with help from JP1 experts) a new protocol that allows aborting of the delay in case the commercial comes back too quickly.

Details here:

http://www.hifi-remote.com/forums/viewtopic.php?t=9355

xnappo

PWH1,

I believe the volume control for the 8300 only affects the analog outputs, not digital, including HDMI. I don't use HDMI, but I do use optical digital to my AVR. I have the volume on the 8300 set to 0 and I still get audio to the AVR that I control though that device.

IIRC, in the remote User's Guide, I think there should be some instructions to tell you how to change the remote to control the TV volume vice the 8300 volume. Of course, this may depend on which remote you have.

I have been paging through this very large thread trying to find an answer to my issue but to no avail. I would appreciate any input. I have the TW SA8300 and until this evening was running a Componet cable for video and utilzing the RCA jacks for audio. I purchased an HDMI cable to replace the component and entirely eliminated the component cable with RCA cable for audion

Post hookup I have a nice video signal. However, via the STB remote I cannot get any volume. Selecting the vol+/- shows the volume bars but no volume is produced. If I use the remote control that came with my TV the volume comes up fine. But I dont want to have to use a seperate remotes to turn up the volume and another to view the guide and change channels.

Am I missing a configuration setting? Under General Settings the Audio is set to HDMI and volume control to Variable. This is driving me batty.... Help.The cable remote defaults to adjusting the analog audio output of the 8300. However, you have now connected the digital audio output of the 8300 to the TV via HDMI and that output is always fixed (because it's digital).

Check the manuals for the remote for your 8300. Most of them (they are supplied separately by the cable company) can be set to adjust the TV volume.

PWH1,

You've been Double Daved!:D

The cable remote defaults to adjusting the analog audio output of the 8300. However, you have now connected the digital audio output of the 8300 to the TV via HDMI and that output is always fixed (because it's digital).

Check the manuals for the remote for your 8300. Most of them (they are supplied separately by the cable company) can be set to adjust the TV volume.

Dave - Thank You! After I posted I stumbled across exactly what you indicated. Feeling stupid, I deleted my post. I appreciate you taking the time to answer and confirm. This board has been an invaluable resource in my forray into HD-TV.

-pwh

PWH1,

You've been Double Daved!:D

Mmmm, yum.

http://www.doubledaves.com/#

xnappo

Feeling stupid, I deleted my post.
No need to delete a post like that. Someone else might have had the same question, but thought it was too stupid (I hate that word :) ) to post. This time of year, there are a lot of newbies, so no question is too stupid to ask.

Mmmm, yum.

http://www.doubledaves.com/#

xnappoI just happen to be going to El Paso next weekend and might just check that out. :D

I've been receiving audio dropouts on recorded programs on my 8240HDC and was wondering if it's a common problem? I know the 8300HDC has problems as well, trying to figure out if it's really my TV or the digital box itself. Are the two boxes having the audio dropout issue?

Thank you.

Have you tried replacing the batteries in your 8300's remote?

New batteries made a tiny bit of difference. Last night I was able to bring up the recorded programs list and switch between shows. Took multiple tries to get some actions to work. This morning the thing wouldn't turn on via the IR emitter.

I'm tempted to hook the remotes battery connections between the clips of a stick welder and see what 30V at 200 amps or so would do to it.... I wonder what they'd say when I brought it in and told them it no longer worked?

I'm running two HD8300's at home. Provider is Comcast Memphis and the boxes appear to be a fairly recent version of Sara. One works perfectly (well as good as a 8300 can). On the other I have two problems. First, I cannot get the HDMI output to work no matter what I do, I've been through all the obvious settings and many of the not so obvious (down to the installer menus). Swap the other box and everything works fine, so at the moment I'm using the composite cables which is messy in my space constrained shelves.

Second, bigger, problem is that the box has stopped responding to the IR repeater that is attached to it. It worked fine until about the time I had to replace the IR receiver on the other end (this may be pure coincidence). The emitter still flashes in response to the remote so the new receiver is seeing the remote and all other equipment responds fine. I've swapped emitters around and confirmed they are all still good. The 8300 responds to direct input from the remote (even with the emitter covering the IR window on the 8300). The work around is to leave the door open on the equipment closet and aim the remote in the correct direction which is a real pain.

Any suggestions on what to try next? I'd really like to not loose all the programming on the box with a hard reset or replacement but I'm beginning to suspect that's what's required? (And of course there is no guarantee that the next box will work any better.)

Wow, this is exactly what I am experiencing. Yesterday, my 8300 stopped working via repeated IR signal. I have my equipment at a central equipment location, so pointing the remote directly at the box is impossible. I also have 2 Directivos, and a series 3 Tivo, that all respond perfectly, using the same universal remote. I have tried different IR repeaters, emitters, remotes, Batteries etc. All my equipment works fine, except the 8300.

I am thinking that there was some sort of overnight "upgrade" that caused the slight frequency difference that comes in over a repeater to no longer work with the 8300.

I am looking at getting another Tivo HD or Series 3, since I think this box has outlived its usefulness, and my patients.

I've been receiving audio dropouts on recorded programs on my 8240HDC and was wondering if it's a common problem? I know the 8300HDC has problems as well, trying to figure out if it's really my TV or the digital box itself. Are the two boxes having the audio dropout issue?

Thank you.

Do you have this during live TV or recorded only?

xnappo

I've been receiving audio dropouts on recorded programs on my 8240HDC and was wondering if it's a common problem? I know the 8300HDC has problems as well, trying to figure out if it's really my TV or the digital box itself. Are the two boxes having the audio dropout issue?

Changing the Picture Format to Auto DVI/HDMI eliminated the audio dropouts on playback on my 8300HDC. I have no issues while watching live TV on any setting. I'm starting to think that it might be a playback rather than recording issue, where the box doesn't have enough horsepower to process the data from the HDD, then scale and interlace/deinterlace the video while keeping up with the audio.

I am thinking that there was some sort of overnight "upgrade" that caused the slight frequency difference that comes in over a repeater to no longer work with the 8300.

Don't think you can do that via a firm ware update? I think maybe lightning or something similar (yes it's on a surge protector) maybe did in something...

No lightning or surges here, mine is on a UPS, and the weather has been fine.

Please forgive me if this has already been asked. I spend a good deal of time here in other forums, so I don't want to start reading through another 200+ page thread.

My brother is having an issue with the Time Warner version of the SA8300 HDC (the HDC sucks big time). His HD channels work great, but when he watches 4:3 standard def content he'd like to use the "stretch modes" built into the TV instead of the ones through the cable box. Unfortunately the cable box seems to try to auto size the picture on its own which negates the use of the TV's stretch modes (which look better than the box's). Is there a way to shut that stupid auto detection off so the he can use the stretch modes built into his TV?

In short, how do you stop the Time Warner SA8300 HDC from auto adjusting the standard definition 4:3 content? My brother has a Pioneer 5080HD and wants to use the TV's stretch modes rather than the cable box's.

Thank you.
____________

Playing with my remote for two minutes I found: General Settings:/ Set: Picture Format/ Pass- Through.

And in one minute I found it again in the first 20% of the First Post.

Bob
Comcast-SA8300HD & SA4250HDC-SARA 1.88.25.1/1.61.5.102-PhilipsBRBurner(CyberLink Software)

Changing the Picture Format to Auto DVI/HDMI eliminated the audio dropouts on playback on my 8300HDC. I have no issues while watching live TV on any setting. I'm starting to think that it might be a playback rather than recording issue, where the box doesn't have enough horsepower to process the data from the HDD, then scale and interlace/deinterlace the video while keeping up with the audio.

I only have this problem on playback of the recording. How to I set the box to Auto DVI/HDMI? Sorry, somewhat of a noob here.

Yet you take me to task for spelling out guidelines for courteous conduct.:mad:
I don't see how the quoted post does that, perhaps Nuance said somethng in another thread. :confused:

At any rate, I think the connection in via HDMI. Therefore, I don't believe he'll find is a Pass-Through option because it's replaced by Auto-HDMI. He's already been provided with some things to try, mostly using Component to make sure things work with it and that all the proper formats (480i/480p) are enabled, etc.

Nuance,

I should mention though that the TV might be one that has problems with 480i, so it things still don't work right, try disabling 480i and leaving just 480p (and 720p/1080i). Also, I didn't think of it earlier, but there is a section in the First Post that outlines the various resolutions, especially the difference between Standard and Widescreen. If you want the TV to do the stretching, the Widescreen resolutions, if you have them, should not be enabled.

I only have this problem on playback of the recording. How to I set the box to Auto DVI/HDMI? Sorry, somewhat of a noob here.
You have to be using an HDMI cable instead of Component. If you are, the Auto option will be in General Settings/Set: Picture Format.

Is it possible for HDMI and component outputs to be active at the same time? I have a plasma connected via HDMI and an IN72 projector connected via component cables. I will use plasma for most viewing, but I want to use the projector occasionally for big events.

It seems when the HDMI cable is connected (even though plasma is off) the component outputs are inactive. I can unplug the HDMI and then the component outputs become active. But that is a pain. Is there a solution for this? Note that I will never be viewing both at the same time - just one or the other.

Just got my SA8300 HDC from WOW.

I apologize if this has been covered already - new to this forum. Thanks in advance for any advice.

I have my SA 8300HDC running to my HD LCD both ways. HDMI to a Sony AVR and then to the HDMI input on the TV for surround sound viewing. And the 8300 component video/analog r/l audio running to the TV for casual viewing. As long as the receiver is off or not switched to the HDMI signal from the 8300, the component video works fine.....

Is it possible for HDMI and component outputs to be active at the same time? I have a plasma connected via HDMI and an IN72 projector connected via component cables. I will use plasma for most viewing, but I want to use the projector occasionally for big events.

It seems when the HDMI cable is connected (even though plasma is off) the component outputs are inactive. I can unplug the HDMI and then the component outputs become active. But that is a pain. Is there a solution for this? Note that I will never be viewing both at the same time - just one or the other.Sorry, but "it depends". It depends on:

Software your 8300 is running (SARA, Passport, Navigator) but I assume SARA as this is a SARA thread.
Your particular TV: My Sony KDS-xxA3000 allows component to work if I either turn the TV off, or select a different input (though the cable box gives me a message and wants me to press EXIT).

A simple solution for you might be to get a HDMI switch, and use that to disconnect the HDMI input from the TV.

...or select a different input..

Good suggestion, davehancock. That may be a workaround. I tried setting the plasma to component input (DVD) away from the HDMI connection before turning off the plasma and SA 8300. Then, afterwards powering on the projector, receiver, and SA 8300 (via component). Using this procedure, the component outputs are active without disconnecting the HDMI cable. A little klugy, but a lot better than disconnecting cables. Thanks for the idea. SARA ops and Panny plasma, btw.

Have any Comcast subscribers recently have a bunch of settings options hidden? About 2 weeks I lost the "power on" option so I'm now stuck with it always turning on to cn8, which although annoying I can live with. The more important option to me is "audio: digital out" has also disappeared. I am trying to use hdmi for video and optical audio to my receiver and without this option I am stuck with stereo sound. Anybody have a work around for this? I tried contacting comcast, but it is frustrating when you can tell the so called "technical support" is confused by words like hdmi and dolby digital.

Have any Comcast subscribers recently have a bunch of settings options hidden? About 2 weeks I lost the "power on" option so I'm now stuck with it always turning on to cn8, which although annoying I can live with. The more important option to me is "audio: digital out" has also disappeared. I am trying to use hdmi for video and optical audio to my receiver and without this option I am stuck with stereo sound. Anybody have a work around for this? I tried contacting comcast, but it is frustrating when you can tell the so called "technical support" is confused by words like hdmi and dolby digital.Read back only a page or 2 and you'll see that CoolWater reported the Power On change. ;)

He didn't mention the Audio: Digital Out change though.

PLEASE,

We are here to help. And we need your cooperation to be at our best.

Read the first post-Most answers are there! At least the simple ones.

Read the last two pages-The most recently discussed problems are there. They are also the most recently developing problems. Do not read every page, that will only drive you crazy. An efficient search will help.

For tips on searching or any general questions, please PM me or the ID of a frequent poster, or a high post count, or any member.

Tell us where you (or the person with the problem) are-City and State.

Tell us what equipment you are using-HDMI?-All makes and models, and include your video provider (i.e. Comcast, DirecTV)

Try to be brief-Think of the next new person reading this thread.

Be patient-It may take a few days before the best qualified member to answer your question “picks up.”

THANK YOU!

Bob:)
Comcast-SA8300HD & SA4250HDC-SARA 1.88.25.1/1.61.5.102-PhilipsBRBurner(CyberLink Software)

Found this post in a search, but no resolutioncould be found:
When I leave the SA8300 DVR on the same channel all day, and then go to rewind it, the memory buffer is empty (the status bar is all red). If I go to rewind it 5 minutes later, it'll let me rewind it 5 minutes. It seems like the buffer is triggered to remember only at certain times.I am getting the same thing, most all the time. If I hit PAUSE, or any input that would involve the buffer, all works fine from then on. Like it has to be "triggered" to start working, regardless of how long the channel has been on.

Another odd buffer glitch is sometimes when hitting the "replay" button, the darn thing goes all the way back to the start of the buffer! Very irritating to fast forward to find where you were in a 3 hour+ football game! I have to use reverse play to avoid this.

Has this been identified? I am on Oceanic Time Warner in Hawaii. Just started searching, so do not have SARA version info yet. I am not using HDMI, as one poster thought might be the problem.

Just started searching, so do not have SARA version info yet.If you need help finding it, please read the First Post in this thread, then let us know.

... the buffer, all works fine from then on. Like it has to be "triggered" to start working, regardless of how long the channel has been on...I get the [empty] buffer issue occasionally, but I have normally associated it with [scapegoat] leaving the STB on the same channel for long periods. [Scapegoat] tends to fall asleep with her headphones (and everything else) on, and the STB generally put out a grey "Push any button to watch TV" screen over component. We just got a projector and do not have a "TV" TV hooked up presently, so the lamp collected some hours because the grey screen came, "I thought it was off..." but the words did not seem to appear over HDMI, or maybe the PJ went to power-save as well.

So, I just associated the [empty] buffer syndrome with the STB being left on. Still does nothing to fix your problem, sorry...

v/r,
C-F

So [Scapegoat] = Wife? I don't think I'll let mine see this thread or she will come looking for you, even if you live in Texas ;).

So [Scapegoat] = Wife? I don't think I'll let mine see this thread or she will come looking for you, even if you live in Texas ;).I'm in El Paso visiting my daughter as we speak, so say the word and I'll look him up. :)
And don't even get me started on how bad TWC is here. They have SARA 1.89.17.1, but their guide database does not contain the NEW or HD indicators. I had forgotten how much I used to rely on TitanTV to schedule my recordings. Oh well, I'm only here for 3 days, so I'll tough it out. :(

I'm in El Paso visiting my daughter as we speak, so say the word and I'll look him up. :)
And don't even get me started on how bad TWC is here. They have SARA 1.89.17.1, but their guide database does not contain the NEW or HD indicators. I had forgotten how much I used to rely on TitanTV to schedule my recordings. Oh well, I'm only here for 3 days, so I'll tough it out. :(Just a reminder Dave that this (NEW flag) is a local option. We used to have (till a couple of weeks ago) 1.89.17.1 here and the NEW flag was (ans is) here, and works very well.

Just a reminder Dave that this (NEW flag) is a local option. We used to have (till a couple of weeks ago) 1.89.17.1 here and the NEW flag was (ans is) here, and works very well.I understand. I was just surprised that they had the 1.89 software and not the indicators. It seems weird that if they are using the right database that they would not offer the indicators and the options that go with them. I thought maybe they just haven't updated their database which is needed to enable those options.

At any rate, soon they will be back in North Carolina and I'll be back home in Phoenix. I wonder if TWC in Fayetteville gives out HDCs with Navigator to new customers???

At any rate, soon they will be back in North Carolina and I'll be back home in Phoenix. I wonder if TWC in Fayetteville gives out HDCs with Navigator to new customers???If so, probably time for them to "jump ship" and go with sat.:eek:

HI guys.

Can anyone tell me whats the difference between the 8300HD and the 8300HDC? I recently had a 8240HDC and was having audio dropout issues with HDMI. I'm now using an 8300HD and it seems like the video quality is much worse, a lot more pixelated. I also recently messed with some cable lines but I dont think it's that because I didn't notice the bad quaity when using the HDC for 3-4 days. All I did was remove a splitter to get a higher signal.

The reason I was messing with cables is because before i was getting horrible signals, anywhere from -17 to -12 dBmV. Some channels were not coming in, but after losing a splitter i'm now im getting about -10 or so.

Any trouble shooting ideas? I've always returned the boxes 3 times because I was having audio dropout on 8300HDC and 8240HDC. Now on the 8300DC what seems to be much granier video. I hate to keep exchanging boxes, they might think somethings up!

Question about the Coaxial digital audio out:

When using the HDMI with my HDTV, the audio is Stereo. I know the optical out is stereo as well from the settings menu when it is set to HDMI. Is the coax 5.1 or stereo? I know if I change the 8300HD's setting from HDMI to Dolby Digital the optical is then 5.1 and the HDTV receives no audio. Thanks if this is buried in the thread somewhere.

Question about the Coaxial digital audio out:

When using the HDMI with my HDTV, the audio is Stereo. I know the optical out is stereo as well from the settings menu when it is set to HDMI. Is the coax 5.1 or stereo? I know if I change the 8300HD's setting from HDMI to Dolby Digital the optical is then 5.1 and the HDTV receives no audio. Thanks if this is buried in the thread somewhere.

Coax Digital Outs are all 5.1

Coax Digital Outs are all 5.1I could be wrong, but AFAIK coax works the same as optical. If you have the audio out set to HDMI, you get what the TV can do and that's usually stereo. If you change it to DD, then you can get 5.1 on coax, the same as with optical.

I could be wrong, but AFAIK coax works the same as optical. If you have the audio out set to HDMI, you get what the TV can do and that's usually stereo. If you change it to DD, then you can get 5.1 on coax, the same as with optical.That is correct. To amplify that a bit, some TV's will not force the 8300 to send 2.0 and will internally convert 5.1 to 2.0 for the internal speakers (but still just put out 2.0 on the TV's digital audio out). Newer Sony sets (3000 series for one) do this. So on these sets you can have the 8300 audio set to HDMI and get 5.1 from the digital out and still have the TV able to receive audio.

HI guys.

Can anyone tell me whats the difference between the 8300HD and the 8300HDC? I recently had a 8240HDC and was having audio dropout issues with HDMI. I'm now using an 8300HD and it seems like the video quality is much worse, a lot more pixelated. I also recently messed with some cable lines but I dont think it's that because I didn't notice the bad quaity when using the HDC for 3-4 days. All I did was remove a splitter to get a higher signal.

The reason I was messing with cables is because before i was getting horrible signals, anywhere from -17 to -12 dBmV. Some channels were not coming in, but after losing a splitter i'm now im getting about -10 or so.

Any trouble shooting ideas? I've always returned the boxes 3 times because I was having audio dropout on 8300HDC and 8240HDC. Now on the 8300DC what seems to be much granier video. I hate to keep exchanging boxes, they might think somethings up!
The HDC uses cablecard technology internally while the HD uses the non cablecard method to encrypt/decrypt the signal from the cableco.

That is correct. To amplify that a bit, some TV's will not force the 8300 to send 2.0 and will internally convert 5.1 to 2.0 for the internal speakers (but still just put out 2.0 on the TV's digital audio out). Newer Sony sets (3000 series for one) do this. So on these sets you can have the 8300 audio set to HDMI and get 5.1 from the digital out and still have the TV able to receive audio.I assumed that might be the case, but since I didn't know of any specific models that did that, I left it for you to add. ;)

Thanks!

I need some advise. I have a 8300HD and it is connected to my Sony 60A2020 60" SXRD via HDMI. I have the box setup to output all resolutions not fixed. When I change channels between 480 720 and 1080 I get static (still get audio through my reciever)after a few times. I can tell the tv is in fact changing resolution by hitting display on the TV. I can also tell it is changing by the way the static looks on the TV. If I turn the TV off and back on the picture comes back, but just untill I surf through a couple of channels that change the resolution then back to static. The only way around this is to let the 8300HD be fixed at 1080i. I also just discovered that this DOES NOT happen over component cables, only HDMI. This makes me think it is the cable box.

What do you think?

Edit, I just got this response on the TV board:

I have the exact same cable box and experienced the same problem using HDMI connection with the box. I was told by my cable installer that there was a problem with HDMI with this box and this TV. (Can't remember the reason - something about decoding - it was six months ago). Anyways, I switched to component cables and have it set at 1080i constant output. NEVER HAD A PROBLEM SINCE!

Don't worry about losing pq using component instead of HDMI. My HD picture is immaculate. I can't imagine it making a significant enough improvement to justify taking the TV back.

If you can fix the problem by simply setting the box to 1080i constant output, I say go ahead and do it. This was recommended to me to do in the first place. Again, OUTSTANDING PICTURE!

Looks like it is this Craptastic box. I will add it to the list of things it does not do.

I need some advise. I have a 8300HD and it is connected to my Sony 60A2020 60" SXRD via HDMI. I have the box setup to output all resolutions not fixed. When I change channels between 480 720 and 1080 I get static (still get audio through my reciever)after a few times. I can tell the tv is in fact changing resolution by hitting display on the TV. I can also tell it is changing by the way the static looks on the TV. If I turn the TV off and back on the picture comes back, but just untill I surf through a couple of channels that change the resolution then back to static. The only way around this is to let the 8300HD be fixed at 1080i. I also just discovered that this DOES NOT happen over component cables, only HDMI. This makes me think it is the cable box.

What do you think?

Edit, I just got this response on the TV board:

I have the exact same cable box and experienced the same problem using HDMI connection with the box. I was told by my cable installer that there was a problem with HDMI with this box and this TV. (Can't remember the reason - something about decoding - it was six months ago). Anyways, I switched to component cables and have it set at 1080i constant output. NEVER HAD A PROBLEM SINCE!

Don't worry about losing pq using component instead of HDMI. My HD picture is immaculate. I can't imagine it making a significant enough improvement to justify taking the TV back.

If you can fix the problem by simply setting the box to 1080i constant output, I say go ahead and do it. This was recommended to me to do in the first place. Again, OUTSTANDING PICTURE!

Looks like it is this Craptastic box. I will add it to the list of things it does not do.

It's the TV's inability to sync correctly on the fly with differing resolutions. It's a well known issue with Sony displays and their HDMI implemetation.

vegggas

It's the TV's inability to sync correctly on the fly with differing resolutions. It's a well known issue with Sony displays and their HDMI implemetation.

vegggasWhile that is generally correct, it needs to be noted that:

The problem has changed with various versions of SARA (some of the earlier versions worked better with these Sony sets).
Current model Sony's (Such as the A3000) appear to be rock solid.

While that is generally correct, it needs to be noted that:

The problem has changed with various versions of SARA (some of the earlier versions worked better with these Sony sets).
Current model Sony's (Such as the A3000) appear to be rock solid.


The UK Sony Bravia 40W2000 is also rock solid when switching resolutions on the fly. My Sky+HD receiver flips between 576/50p (de-interlaced from 576/50i by the Sky box) and 1080/50i as you switch between SD and HD channels. You get a brief burst of static vision (no problem with sound) as you switch on occasions, but it always resyncs.

Similarly as my Popcornhour HD/SD media player flips between 1080/50i, 1080/60i, 1080/50p and 1080/60p the Sony copes fine.

Both sources connected via HDMI. PCH has no HDCP, Sky+HD does.

It's the TV's inability to sync correctly on the fly with differing resolutions. It's a well known issue with Sony displays and their HDMI implemetation.

vegggas

Except that it used to work fine and the Sony works perfectly with every other device I've hooked to it, including putting a receiver between the 8300 and the A2000. Sorry, yet another unfixed bug in the 8300 software.

Except that it used to work fine and the Sony works perfectly with every other device I've hooked to it, including putting a receiver between the 8300 and the A2000. Sorry, yet another unfixed bug in the 8300 software.As I just pointer out in another thread, this was a case of fixing one problem (inability to work with HDMI switching receivers) and breaking something that previously did work. But, as it (current version of SARA) does work fine with plenty of sets, it is not JUST the fault of the SARA software.

While that is generally correct, it needs to be noted that:

The problem has changed with various versions of SARA (some of the earlier versions worked better with these Sony sets).
Current model Sony's (Such as the A3000) appear to be rock solid.


I've never had a resolution switching issue with my Sony KDF-60XS955. Maybe it was just the SXRD sets.

Am I stupid to view SD channels with bars on the side when using a Pioneer Kuro plasma display?

Should I re-set resolution to stretch these channels (as per the beginning) of this thread?

Am I stupid to view SD channels with bars on the side when using a Pioneer Kuro plasma display?

Should I re-set resolution to stretch these channels (as per the beginning) of this thread?From what I understand, newer plasmas are less prone to uneven phosphor wear. However, I wouldn't want to be the one to find out just how much is too much. ;)

I think the accepted suggestion was to limit such viewing to 15% of overall viewing, but it depends too much on other things, like brightness levels, etc., for a one-size-fits-all solution. I'm sure the User's Guide has some recommendations on this and I'd follow those.

The biggest offenders are news channels with tickers, but I think even those need to be left on 24/7 for several days or more before anything is noticed. The concerns in the first post were written back when very little HD was offered. Since then, most viewing is now HD, so general viewing habits shouldn't cause a problem. However, some folks leave a channel like CNN or FNC on when they are not watching something else and that kind of habit may cause a problem.

I have a CRT-based Hitachi and I always stretch SD content. Initially I did this because of the burn-in concern, but now it's just an automatic habit.

You should be especially wary during the first 200hrs of use. Like a CRT set, make sure you're not in the dynamic mode, keep the contrast low and limit any static image display. Also, engage the auto stretch fx in the Options submenu.

Also, engage the auto stretch fx in the Options submenu.Perfect if you like distorted images:
http://www.dailyhaha.com/_pics/very_stretched_smile.jpg
Now everybody can look like this on-screen. I thought these sets were supposed to provide an accurate, high-quality picture :confused: It seems to me that you shouldn't have to sacrifice image quality to save the TV.

Then go buy a DLP/LCOS proj (oh wait they have an awful repair history and need new lamps every 6-18 months (on average)) or an overly bright, poor black level, inaccurate colors LCD set. Or you can just ease your plasma into it's life-cycle and then go to side bar use later. You choose.

Then go buy a DLP/LCOS proj (oh wait they have an awful repair history and need new lamps every 6-18 months (on average)) or an overly bright, poor black level, inaccurate colors LCD set. Or you can just ease your plasma into it's life-cycle and then go to side bar use later. You choose.

To each his own, but the LCDs you're talking about there are obvioulsy those from a few years back. The latest LCDs have blacks on par with Plasma, color as good or better, and brightness that puts them to shame...all lighter weight, without the extra power consumption, and without the fear of burn-in. If you want your television viewing to become ritualistic and a learn watching habits that's fine. Plasmas do look great. I have yet to know an owner (other than AV fanatics) that chose Plasma and didn't end up with permanent burn in though. ...yet to know ONE.

If you want your television viewing to become ritualistic and a learn watching habits that's fine. Plasmas do look great. I have yet to know an owner (other than AV fanatics) that chose Plasma and didn't end up with permanent burn in though. ...yet to know ONE.
But the point is that the OP has a plasma and simply wanted some advice on whether or not he needed to worry about burn-in. While not as bad as in the past, he still needs to be cautious, especially during the break-in period.

And while current LCDs are indeed nice, I don't think I can get or afford a 65 incher. ;)

Then go buy a DLP/LCOS proj (oh wait they have an awful repair history and need new lamps every 6-18 months (on average)) or an overly bright, poor black level, inaccurate colors LCD set. Or you can just ease your plasma into it's life-cycle and then go to side bar use later. You choose.I have the LCoS (actually SXRD). No burn-in. And I can even run the side bars black without fear of permanent issues.

Has anyone else ever had an issue with the SA8300HDC where the audio just stops? Yesterday, I was watching a recorded show when the audio just stopped. I tried changing channels, unplugging and replugging the component cables, power off and then on, etc...

Finally decided to do a reboot (Vol+ Vol- Info) and got audio back. Anyone else ever experience this with component connections?

I have the LCoS (actually SXRD). No burn-in. And I can even run the side bars black without fear of permanent issues.

Isn't there some kind of class action suit against Sony concerning repeated failures of SXRD TV's?

I think they have great pictures, but Sony has discontinued manufacturing all rear-projection LCD sets.

Has anyone else ever had an issue with the SA8300HDC where the audio just stops? Yesterday, I was watching a recorded show when the audio just stopped. I tried changing channels, unplugging and replugging the component cables, power off and then on, etc...

Finally decided to do a reboot (Vol+ Vol- Info) and got audio back. Anyone else ever experience this with component connections?

I use optical for my audio connection from an 8300HD and I've had the audio drop out a few times in the past. A reboot was the only way to recover it.

Has anyone else ever had an issue with the SA8300HDC where the audio just stops? Yesterday, I was watching a recorded show when the audio just stopped. I tried changing channels, unplugging and replugging the component cables, power off and then on, etc...

Finally decided to do a reboot (Vol+ Vol- Info) and got audio back. Anyone else ever experience this with component connections?


I hate my SA8300HDC on Brighthouse Networks. I've never had the audio drop out but constantly have lock ups that require rebooting. I have an older version of the HD DVR and it never has a problem. I keep talking about seeing if I can exchange this HDC for an older version but haven't got around to it.

When I came home today, a message stating that the cable card needed to be removed and reinserted was on the screen. I just pulled the plug and rebooted and it works fine again. WTF is wrong with this piece of crap?

I am so sick of the SA8300HDC that I am tempted to switch to DirectTV.

Am I stupid to view SD channels with bars on the side when using a Pioneer Kuro plasma display?

Should I re-set resolution to stretch these channels (as per the beginning) of this thread?Apparently, plasma burn in is pretty much a non-issue. See the article on the opening page: http://www.avsforum.com/avs-vb/showthread.php?t=998379.

Hello all-

New to this forum/thread (I can hear the sigh's), and just wanted to say hello. Lots of good information...read the first few pages and went back through the last 2 or so to try to educate myself on current issues.

I did a search for fox hd...all i could come up with was the recording being segmented out...I do not have that issue...but occasionally by fox hd (whether watching live or recorded programs) the picture cracks, spits, sputters, every couple of mins or so...it happened all day with last sundays daytona 500...i got so tired of it...i switched to analog fox....just wanted to see if anyone else is experiencing issues with just the fox hd channel...cbs, abc, and all others are fine...never have any problem...

Thanks,
Michael

Originally Posted by WestCoastD
Am I stupid to view SD channels with bars on the side when using a Pioneer Kuro plasma display?

Should I re-set resolution to stretch these channels (as per the beginning) of this thread?Apparently, plasma burn in is pretty much a non-issue. See the article on the opening page: http://www.avsforum.com/avs-vb/showthread.php?t=998379.

But, according to the 2nd page on the linked article:
Running a PDP in 4x3 for long periods will still result in uneven wear – that will eventually be visible and is not recommended.And that was what the original question here was all about.

Now can we get back to the SA83000HD?

Hello all-

New to this forum/thread (I can hear the sigh's), and just wanted to say hello. Lots of good information...read the first few pages and went back through the last 2 or so to try to educate myself on current issues.

I did a search for fox hd...all i could come up with was the recording being segmented out...I do not have that issue...but occasionally by fox hd (whether watching live or recorded programs) the picture cracks, spits, sputters, every couple of mins or so...it happened all day with last sundays daytona 500...i got so tired of it...i switched to analog fox....just wanted to see if anyone else is experiencing issues with just the fox hd channel...cbs, abc, and all others are fine...never have any problem...

Thanks,
Michael

Not exactly sure about this....you don't say if you're OTA, cable, satellite, etc., but if the picture is blocky during fast action, that's typically due to signal compression.

There are some forums on AVS specifically for HD issues in many geographic areas that might really answer your question for your specific location.

Good Luck!

PS: You might want to put your location and other pertinent info in your signature below your post......

Not exactly sure about this....you don't say if you're OTA, cable, satellite, etc., but if the picture is blocky during fast action, that's typically due to signal compression.

There are some forums on AVS specifically for HD issues in many geographic areas that might really answer your question for your specific location.

Good Luck!

PS: You might want to put your location and other pertinent info in your signature below your post......

Sorry about that...this is for cable (Comcast).

Thanks,
Michael
Delaware

Am I stupid to view SD channels with bars on the side when using a Pioneer Kuro plasma display?

Should I re-set resolution to stretch these channels (as per the beginning) of this thread?

My toshiba plasma set is about two years old. If I watch a 4:3 TV show and then use the set's "long-life" feature to temporarily make the picture all white, then I can see faint outlines of the vertical black bars on the side of the picture. However, after leaving the picture set to all white for about 30 seconds, these outlines disappear. So my hunch is that, at least on my plasma set, burn-in would occur if I weren't careful.
But...I hate "sports-bar mode" (stretching a 4:3 picture). It looks ridiculous. I don't understand people who go to the trouble of calibrating their hi-rez TV and then purposefully watching a distorted picture.

I don't understand people who go to the trouble of calibrating their hi-rez TV and then purposefully watching a distorted picture.
+1

But I also don't want a HDTV set that cannot display 16:9 or wider aspect video "full screen" AUTOMATICALLY without the user constantly having to manually select the aspect ratio.

This is something I'll look for when we buy our HDTV set. Maybe most HDTV sets can do this already, I don't know. But the LG wide screen set in our hotel room could not do it.

+1

But I also don't want a HDTV set that cannot display 16:9 or wider aspect video "full screen" AUTOMATICALLY without the user constantly having to manually select the aspect ratio.

This is something I'll look for when we buy our HDTV set. Maybe most HDTV sets can do this already, I don't know. But the LG wide screen set in our hotel room could not do it.

I think most of them can do it already. My set has a button on the remote for picture size. If I choose the "natural "setting, the picture appears in the proper aspect ratio as it was telecast, never stretched. If the TV channel is broadcasting a 4:3 image, it will be displayed in the proper aspect ratio (not stretched), with horizontal bars on the side. There are other options as well, two of which will stretch the picture to varying extents, and one of which will fill up the entire screen no matter how distorted the picture is. The last one = "sports-bar mode"

It's the TV's inability to sync correctly on the fly with differing resolutions. It's a well known issue with Sony displays and their HDMI implemetation.

vegggas

I need some advise. I have a 8300HD and it is connected to my Sony 60A2020 60" SXRD via HDMI. I have the box setup to output all resolutions not fixed. When I change channels between 480 720 and 1080 I get static (still get audio through my reciever)after a few times. I can tell the tv is in fact changing resolution by hitting display on the TV. I can also tell it is changing by the way the static looks on the TV. If I turn the TV off and back on the picture comes back, but just untill I surf through a couple of channels that change the resolution then back to static. The only way around this is to let the 8300HD be fixed at 1080i. I also just discovered that this DOES NOT happen over component cables, only HDMI. This makes me think it is the cable box.

What do you think?

Edit, I just got this response on the TV board:

I have the exact same cable box and experienced the same problem using HDMI connection with the box. I was told by my cable installer that there was a problem with HDMI with this box and this TV. (Can't remember the reason - something about decoding - it was six months ago). Anyways, I switched to component cables and have it set at 1080i constant output. NEVER HAD A PROBLEM SINCE!

Don't worry about losing pq using component instead of HDMI. My HD picture is immaculate. I can't imagine it making a significant enough improvement to justify taking the TV back.

If you can fix the problem by simply setting the box to 1080i constant output, I say go ahead and do it. This was recommended to me to do in the first place. Again, OUTSTANDING PICTURE!

Looks like it is this Craptastic box. I will add it to the list of things it does not do.


Maybe someone can give me some help on this problem. I have the SA8300HD with the DVR (from Cablevision in New York)and just connected it my new Panasonic E700 using HDMI. After running setup, I got a beautiful picture (HD, 1080i) on all HD channels. After shutting off the set, next time I tuned it on it was at 480i. Did setup again, set for 1080i and HDMI/DVI AUTO again. Back to 1080i. Next morning, back to 480i and so on. Couldn't seem to retain the 1080i setting. Called Cablevision tech support. They went over all my setting said were O.K., suggested I had bad HDMI cable, had me connect the component cables. Problem disapeared with component cables. Went back to HDMI, problem back. They offered to make an appointment with a tech support guy, who would check out the 8300 box only if I have the component connection--said not required to provide HDMI satisfactory connection, only guarantee component. Said that if I get another HDMI cable, and hook it up when the tech guy is there, and if the problem reappears he will agree that it is the box(maybe bad HDMI port?) and replace it. If the problem doen't reappear with new HDMI cable, that that was the cause. So, I was able to get Amazon to send me a replacement cable, and when it arrives I'll make the service appointment and we'll see what happens. Anybody have experiece with this reverting to 480i? Grateful for any info.

Ken

Maybe someone can give me some help on this problem. I have the SA8300HD with the DVR (from Cablevision in New York)and just connected it my new Panasonic E700 using HDMI. After running setup, I got a beautiful picture (HD, 1080i) on all HD channels. After shutting off the set, next time I tuned it on it was at 480i. Did setup again, set for 1080i and HDMI/DVI AUTO again. Back to 1080i. Next morning, back to 480i and so on. Couldn't seem to retain the 1080i setting. Called Cablevision tech support. They went over all my setting said were O.K., suggested I had bad HDMI cable, had me connect the component cables. Problem disapeared with component cables. Went back to HDMI, problem back. They offered to make an appointment with a tech support guy, who would check out the 8300 box only if I have the component connection--said not required to provide HDMI satisfactory connection, only guarantee component. Said that if I get another HDMI cable, and hook it up when the tech guy is there, and if the problem reappears he will agree that it is the box(maybe bad HDMI port?) and replace it. If the problem doen't reappear with new HDMI cable, that that was the cause. So, I was able to get Amazon to send me a replacement cable, and when it arrives I'll make the service appointment and we'll see what happens. Anybody have experiece with this reverting to 480i? Grateful for any info.

Ken

I've got one suggestion. After going through the set-up again, do a HARD REBOOT (Unplug cable box power cord; wait 30 seconds; WHILE HOLDING FRONT PANEL POWER BUTTON, plug box back in; release POWER button when "boot" appears on front panel; wait till time appears in window before turning cable box back on. This procedure often corrects problems that ordinary reboot doesn't fix. If the problem continues, I'd then suggest temporarily connecting the component cables and repeat the hard reboot without the HDMI plugged in. Then plug the HDMI in after the reboot.

My other point is to avoid turning this box in. The replacement will be a SA8300HDC (with CableCARD). There have been problems with these boxes, and cable really can't hand out any of the older (non-C) boxes, unless they are used, and turned in ay another customer.

Maybe someone can give me some help on this problem. I have the SA8300HD with the DVR (from Cablevision in New York)and just connected it my new Panasonic E700 using HDMI. After running setup, I got a beautiful picture (HD, 1080i) on all HD channels. After shutting off the set, next time I tuned it on it was at 480i.

The hard reboot suggested by someone else will temporarily fix this problem, but follow this link for a solution that permanently solved the problem for me:
http://www.avsforum.com/avs-vb/showthread.php?p=10674537#post10674537
...which links to post #10 in that thread.

How someone figured this out, I'll never know...

Hi everyone.

For the last 2 weeks now Survivor has not recorded. It is in the list to be recorded, but it did not work. This is only the 3rd show ever that the unit missed in 1 year now. I am on Comcast; I have it set up to only record new shows. Maybe they did not have the first run flag set correctly?

Has anyone else had this show not recorded? Sara 1.88.

Thanks

Hi everyone.

For the last 2 weeks now Survivor has not recorded. It is in the list to be recorded, but it did not work. This is only the 3rd show ever that the unit missed in 1 year now. I am on Comcast; I have it set up to only record new shows. Maybe they did not have the first run flag set correctly?

Has anyone else had this show not recorded? Sara 1.88.Did you set up a new scheduled recording when the latest edition started or did you just use the one you already had scheduled for the last edition? Sometimes the title includes the name of the location, like Survivor:Cook Island, and sometimes it doesn't. Does your IPG display "NEW" for first run episodes? If not, you might want to change the option to just record that timeslot instead of just first runs and see what happens next week.

Oh, and if you are using an old scheduled setting, don't reply on the title being the same just because it looks the same. Try deleting and rescheduling anyway.

After running setup, I got a beautiful picture (HD, 1080i) on all HD channels. After shutting off the set, next time I tuned it on it was at 480i. Did setup again, set for 1080i and HDMI/DVI AUTO again. Back to 1080i. Next morning, back to 480i and so on. Anybody have experiece with this reverting to 480i? Grateful for any info.

Ken

Although it was awhile ago, maybe a year or so back on an older version of SARA, I think people had a similar issue, I know I did. The problem was something with powering on to an HD channel. You may want to try setting Power On Channel to an analog channel, then trying to switch to an HD channel to see if it will lock to 1080i.

dunno if this is right place to ask but I'll try. I have an issue with the HD channels (such as HistoryHD) that display 4:3 material in 16:9 format. I am not talking about the crap stretching that TNT-HD does, I am referring to HistoryHD and a few others that stretch non 16:9 material proportionally through-out the horizontal (I hope that makes sense). I am trying to find a way using the various inputs and options to get a properly proportioned picture.

BTW I am using ComCast with a Explorer 8300HD converter box/dvr and I have a Toshiba 37HL95 TV

what I'd like to do I guess, is to stretch the picture a little horizontal and alot vertical. between the options for the toshiba and the options for the explorer, dunno if thats possible. I havent yet found the right combination

Isn't there some kind of class action suit against Sony concerning repeated failures of SXRD TV's?

I think they have great pictures, but Sony has discontinued manufacturing all rear-projection LCD sets.

I have a Sony 60XS955 RP LCD TV - Sony had to extend the warranties on nearly all of their rear projection LCD's built from 2003-2005 because the optical blocks were defective. The defect resulted in a "blue cloud" effect that would worsen with time. Out of pocket the repair would cost about $1000 - I had mine replaced last summer. Even with the warranty extension they're only replacing failing blocks and the warranty extension is only for a limited period. My set is just over 3 years old. The previous year's sets had prematurely failing lamps that Sony had to cover as well. My next set will definitely be a flat panel LCD. I've had good luck with Sony stuff previously but my next set might be another brand.

dunno if this is right place to ask but I'll try. I have an issue with the HD channels (such as HistoryHD) that display 4:3 material in 16:9 format. I am not talking about the crap stretching that TNT-HD does, I am referring to HistoryHD and a few others that stretch non 16:9 material proportionally through-out the horizontal (I hope that makes sense). I am trying to find a way using the various inputs and options to get a properly proportioned picture.

BTW I am using ComCast with a Explorer 8300HD converter box/dvr and I have a Toshiba 37HL95 TV

what I'd like to do I guess, is to stretch the picture a little horizontal and alot vertical. between the options for the toshiba and the options for the explorer, dunno if thats possible. I havent yet found the right combination


You might find this thread interesting...
http://www.avsforum.com/avs-vb/showthread.php?t=914099

Sorry about that...this is for cable (Comcast).

Thanks,
Michael
Delaware

Looks like there's an HD group for Baltimore/Washington & they discuss Comcast:

http://www.avsforum.com/avs-vb/showthread.php?t=793124

There might be a closer group for you, but I was too lazy to go through the entire list.

(I have good friends in Delaware and know it's a pretty small state, so they might not have their own group...)

If you a find a group that covers your location, those folks will be able to answer all sorts of station specific questions and offer some valuable advice for things to try.

Good Luck!!!!

Did you set up a new scheduled recording when the latest edition started or did you just use the one you already had scheduled for the last edition? Sometimes the title includes the name of the location, like Survivor:Cook Island, and sometimes it doesn't. Does your IPG display "NEW" for first run episodes? If not, you might want to change the option to just record that timeslot instead of just first runs and see what happens next week.

Oh, and if you are using an old scheduled setting, don't reply on the title being the same just because it looks the same. Try deleting and rescheduling anyway.
Since he has SARA 1.88, his IPG may not show "NEW". Reboot, delete and reschedule to record first run episodes. If the episode highlights, the "NEW" flag is set in the database. If the episode does not highlight, there is a problem with the "NEW" flag in the database. Another option is to just record single episodes.

dunno if this is right place to ask but I'll try. I have an issue with the HD channels (such as HistoryHD) that display 4:3 material in 16:9 format. I am not talking about the crap stretching that TNT-HD does, I am referring to HistoryHD and a few others that stretch non 16:9 material proportionally through-out the horizontal (I hope that makes sense). I am trying to find a way using the various inputs and options to get a properly proportioned picture.

BTW I am using ComCast with a Explorer 8300HD converter box/dvr and I have a Toshiba 37HL95 TV

what I'd like to do I guess, is to stretch the picture a little horizontal and alot vertical. between the options for the toshiba and the options for the explorer, dunno if thats possible. I havent yet found the right combination

Are you sure that you're referring to HD channels? I get this situation on a lot of SD channels that are showing 16:9 material in a 480-line letterboxed format (with both horizontal and vertical bars around it). If you have a PIC SIZE button on your TV remote, try the various TheaterWide setting until the picture looks best. You will no doubt crop off the vertical and/or the horizontal edges of the source material, and I think that's unavoidable.

Another option is to use the Zoom button on your cable box's remote. You will also get cropping of the picture's edges.

There is no perfect solution to this. If the station is an SD channel, enlarging it will make the noise in the picture larger, too.

The hard reboot suggested by someone else will temporarily fix this problem, but follow this link for a solution that permanently solved the problem for me:
http://www.avsforum.com/avs-vb/showthread.php?p=10674537#post10674537
...which links to post #10 in that thread.

How someone figured this out, I'll never know...

Thank you very much for that link. As soon as my(free replacement from Amazon)HDMI cable arrives, I will follow those steps and hopefully have a good result. Meanwhile, the component connection seems to be as good as the HDMI was(when it worked), but for ease of hiding the wires in the wall, I do want the HDMI connection.

Ken

Since he has SARA 1.88, his IPG may not show "NEW". Reboot, delete and reschedule to record first run episodes. If the episode highlights, the "NEW" flag is set in the database. If the episode does not highlight, there is a problem with the "NEW" flag in the database. Another option is to just record single episodes.

I did delete the old Survivor episode and set up the new one. I also double checked and verified that the episode was in the Scheduled Recording list. The first episode recorded without any problems, the next two did not. I have most of my recordings set up to record new episodes only; so far no problems with the other ones.

I will delete the series, and reprogram it back in, this time to just record the show at the given time slot on Thursday.

Good thing the shows are available on On Demand. :)

I did delete the old Survivor episode and set up the new one. I also double checked and verified that the episode was in the Scheduled Recording list. The first episode recorded without any problems, the next two did not. I have most of my recordings set up to record new episodes only; so far no problems with the other ones.

I will delete the series, and reprogram it back in, this time to just record the show at the given time slot on Thursday.

Good thing the shows are available on On Demand. :)Like Russ suggested, if you set it for First Run and it gets highlighted for recording, they the NEW flag is okay, at least for the coming episode. :)

Unfortunately, if your cableco is having a problem with NEW flags, that doesn't solve the problem for future episodes unless you remember to check each week until you are comfortable they got it fixed.

Does anyone know how to cancel a Record Series? I can't seem to find it anywhere. Thanks in advance.

Are you sure that you're referring to HD channels? I get this situation on a lot of SD channels that are showing 16:9 material in a 480-line letterboxed format (with both horizontal and vertical bars around it). If you have a PIC SIZE button on your TV remote, try the various TheaterWide setting until the picture looks best. You will no doubt crop off the vertical and/or the horizontal edges of the source material, and I think that's unavoidable.

Another option is to use the Zoom button on your cable box's remote. You will also get cropping of the picture's edges.

There is no perfect solution to this. If the station is an SD channel, enlarging it will make the noise in the picture larger, too.


yeah, it is HD channels - so far I have noticed it on a few shows on HistoryHD and on DiscoveryHD (not the HD Theater channel). it seems a few of the simulcast shows dont have a HD version so they stretch the image from 4:3 to 16:9. good thing is they do it uniformly, not like the crap TNT-HD. so I was hoping there would be a way to "down-convert".

all of the Zoom and TheaterWide settings that I see are up-convert options, I need something that goes 16:9 --> 4:3

Does anyone know how to cancel a Record Series? I can't seem to find it anywhere. Thanks in advance.

Go to your recorded list...choose scheduled recordings...choose the next time the series you want to cancel is on and you can delete from there..

Does anyone know how to cancel a Record Series? I can't seem to find it anywhere. Thanks in advance.Press LIST to get to the Recordings list. Then Press "A" to get to the list of Scheduled Recordings. Scroll to the one you want to cancel and select it for editing. Then press "B" to cancel (it will be one of the 3 options along the bottom).

all of the Zoom and TheaterWide settings that I see are up-convert options, I need something that goes 16:9 --> 4:3I think the bottom line is that if it bothers you that much, switch to the SD channel and watch it in crappy 4:3 SD. I don't know of any way to reformat a stretched/expanded 16:9 image.

You can also start an email compaign to get them to broadcast OAR and quit messing with the format, but good luck with that. :)

HAH yeah I saw the thread that TeddyR posted... problem with switching channels is (besides the crappy SD lol), I very very rarely watch anything live anymore, I record alot of things and watch what I have recorded. I'll deal with it for now and maybe find a solution along the way. "properly" stretched HD is still better than analog SD, at least for me

BTW - the crap that TNT-HD passes off as HD has kept me from ever watching ANYTHING on their station again... its impossible for me to concentrate on the movie/tv-show when I am sometimes more intrigued by watching the "activity" 3"to5" from the screen edges :-)

Yeah, I hadn't thought about the recording problem of not knowing ahead of time what is stretched and what isn't. I watch 4:3 expanded anyway, so the expanding wouldn't bother me all that much. That's one problem with channels going HD before they have enough content and wanting to act like they do. :)

Update on the aux port on the front.

I tried it out yesterday with recording. It would not let me switch to aux port while a recording was in progress. Saying I had to stop the recording if I wanted to do this. However it did complete a scheduled recording while I was in aux mode. Both the audio and video recorded fine. Im not sure if it would deal with two scheduled recordings while in AUX. Ill try that later.

Im on Rogers in Canada - on SARA. version 1.89.22.2 updated 08/06/07

Im on Rogers in Canada - on SARA. Not sure what the firmware version is though - how do I tell?The First Post in this thread contains instructions.

The First Post in this thread contains instructions.

Ah thanks - I had searched the first post for firmware but didnt find it that way. Updated my previous post.

I have a SA8300HD DVR box from Cablevision, Central NJ. Problem I'm having is when I set the box to record a series (for example LOST), it records from 9:00 - 10:02pm. Part of the coming attractions for the next episode get cut off so I wanted to add another minute on, just wanted to set the end time to 10:03pm.

It works fine for the next episode but the week after when LOST comes back on again, it records from 9:00-10:02pm again. It's seems to be only saving my change for one episode. I've looked through this thread but didn't see anything on this issue. This happens with all of my recordings on all different channels. Even tried returning the box to Cablevision for a different one but still having the same issue.

Any ideas? Thanks for any help.

^^That's just the way it works.

Thank you for the quick reply Remy. So if I want to change the record time, I have to do it every week? Why would they bother to give you the option to change it if you have to keep re-doing it each week?

I used to have comcast and if I changed the end time for a scheduled show, it stayed like that and never went back to the original time. I would have thought this would have worked the same way.

From the First Post in the Bugs Remaining in 1.89.x.x section:

Start/Stop times for scheduled recordings set for more often than "once a week" can be altered and changes saved. However, changes for weekly or less frequent recordings are only applied to next scheduled recording and not saved for future recordings.

You can change times and they will "stick" as long as the program is in the IPG again, i.e., something that airs more often than weekly. Comcast should have worked the same way, at least if it was SARA and they had only 7 days or less in the IPG. If they had 8 days or more (or if you had different software like Passport), you wouldn't have noticed the bug.

From the First Post in the Bugs Remaining in 1.89.x.x section:



You can change times and they will "stick" as long as the program is in the IPG again, i.e., something that airs more often than weekly. Comcast should have worked the same way, at least if it was SARA and they had only 7 days or less in the IPG. If they had 8 days or more (or if you had different software like Passport), you wouldn't have noticed the bug.

Dave,

I'm running SARA 1.89.20.1

Sorry if this sounds like a 'stupid' question but how do I get my change times to 'stick' so I don't have to keep changing it every week? I'm trying to change the end time for LOST on ABC so it's on every Thurs night at 9:00pm.

You said just as long as the program is in the IPG AGAIN, it should 'stick'. So, would I have to change the end time for LOST on thurs night right before it's on? I'm watching TV right now (Sat 3/1) and my program guide will only go as far as Fri 3/7. It won't go into next Sat, just says 'no data available', is this a problem?

Sorry, this is just a little confusing...

Dave,

I'm running SARA 1.89.20.1

Sorry if this sounds like a 'stupid' question but how do I get my change times to 'stick' so I don't have to keep changing it every week? I'm trying to change the end time for LOST on ABC so it's on every Thurs night at 9:00pm.

You said just as long as the program is in the IPG AGAIN, it should 'stick'. So, would I have to change the end time for LOST on thurs night right before it's on? I'm watching TV right now (Sat 3/1) and my program guide will only go as far as Fri 3/7. It won't go into next Sat, just says 'no data available', is this a problem?

Sorry, this is just a little confusing...There is no easy way to do what you want to do. There are a couple of ways to work around this. The first way is to schedule a manual recording using an "Every Thursday" option to cover the few minutes after the ending time to record what you are missing. The second way is to record the show following Lost using an "All Episodes" option.

You said just as long as the program is in the IPG AGAIN, it should 'stick'. So, would I have to change the end time for LOST on thurs night right before it's on? I'm watching TV right now (Sat 3/1) and my program guide will only go as far as Fri 3/7. It won't go into next Sat, just says 'no data available', is this a problem?Yes. If you look at a show like "Deal Or No Deal", it is on more than once a week. You can therefore pad the recording and the padding will stick. It's the same thing with daily soaps, etc.

The reason is doesn't work for weekly series, like Lost, is because after the recording starts, the software creates a placeholder if there is not another episode in the IPG to be recorded. Unfortunately, when it sets the placeholder, it uses the IPG start/stop time instead of the recording start/stop time. If the show is in the IPG though, they don't have to set a placeholder, they simply set the next recording and they use the previous recording's start/stoptime. It's a bug that might have gotten fixed had not everything pretty much stopped pending implementation of tru2way (OCAP).

Like RussB says, it's easy enough to either pad it as soon as the placeholder shows up in the LIST, or set a weekly manual recording for a few minutes after the show, or record the following show. The latter two options break it into multiple parts, but that's better than missing a part. Me? I just make a note to pad it each week. There aren't that many to remember unless your cableco is off on almost everything.

I should mention that while this could be fixed by fixing the bug, much of this is actually caused by cableco IPGs that are not in sync with the actual time or by channels, like SciFi, that start/end their programs as much as 2 minutes off the scheduled time. I'd miss the end of Psych every week if I didn't also record the following show. I missed the end of movie last week because it was more than 5 minutes off and I've got it recording again, this time padded. :)

Has anyone attempted to use the component out or hdmi out connected to a PC using a digital capture card (such as BlackMagic Intensity) to capture and save HD digital rather than SD analog?

Has anyone attempted to use the component out or hdmi out connected to a PC using a digital capture card (such as BlackMagic Intensity) to capture and save HD digital rather than SD analog?

Looks like a nice card but it only records 2 channel audio. I think there would be ways around that issue although it sounded too good to be true. That's when I stumbled on to the Compatibility clause:

"The HDMI standard sometimes includes copy protection encryption, such as commonly found on DVD players and some brands of set top boxes. When connected to these copy protected sources, the HDMI specification defines that Intensity cards cannot capture. Always confirm copyright ownership before capture or distribution of content. Intensity media file formats are fully compatible with DeckLink and Multibridge capture cards. Compatible with Microsoft Windows™ and Apple Intel based Mac Pro systems. Apple Power PC systems are not yet supported."

Depending on the CP flag the expensive card might be a paper weight. Although it looks like a great card for home video editing.

Update: This thread might help. Blackmagic (http://www.avsforum.com/avs-vb/showthread.php?t=775137&highlight=Blackmagic)

yeah I've been reviewing that and a couple other threads. I posted here wondering if anyone had actually used the card with the 8300 and what their success/failure stories were. I wouldnt expect HDMI to work, however recording via component cables would more likely work (analog HD is still better than SD). also I dont know if the 2ch audio is over HDMI or over component as well

Looks like a nice card but it only records 2 channel audio. I think there would be ways around that issue although it sounded too good to be true. That's when I stumbled on to the Compatibility clause:

"The HDMI standard sometimes includes copy protection encryption, such as commonly found on DVD players and some brands of set top boxes. When connected to these copy protected sources, the HDMI specification defines that Intensity cards cannot capture. Always confirm copyright ownership before capture or distribution of content. Intensity media file formats are fully compatible with DeckLink and Multibridge capture cards. Compatible with Microsoft Windows™ and Apple Intel based Mac Pro systems. Apple Power PC systems are not yet supported."

Depending on the CP flag the expensive card might be a paper weight. Although it looks like a great card for home video editing.

Update: This thread might help. Blackmagic (http://www.avsforum.com/avs-vb/showthread.php?t=775137&highlight=Blackmagic)

That's for HDMI connections. Note that the Intensity Pro ($349) (http://www.blackmagic-design.com/products/intensity/techspecs/) offers HD recording from component. The regular Intensity ($249) does not have component inputs.

Anyone using or looked into using the Slingbox AV - SB240-100 with the SA8300? I've had and used the original Slingbox for years just running from a straight cable connection. But, being analog, it will be useless soon. I especially am interested in finding out if the Slingbox AV - SB240-100 can control the 8300 via a cable (mini plug) connection so that I would not have to fuss with the IR blaster type control.

But, being analog, it will be useless soon.
The 2009 analog cutoff applies to over the air transmission, not cable. Most cableco's will have some type of analog signal until 2012.

Whoops, got the slingbox and blackmagic card mixed up...


v/r,
C-F

Well I went a head and hooked up the Slingbox (original) to the 8300 using the IR blaster things. Works great (at least through the home network which is the only place I've had a chance to test it). Even the HD channels come through great (obviously not in HD).

I don't like the way the IR blaster send units look. I have them running under the 8300 and sticking out the front. They seem to have to be looking up at the unit with about 1 inch showing. Not too noticeable, although I know they are there and can't help seeing them. My main concern, however, is that they are going to get bumped and I will be somewhere and try to use the Slingbox and find I can't turn on the 8300!

I am assuming the IR receiver is in the clear plastic window in the center of the 8300 face somewhere??

tmozer,

Assuming there is a place to stick it, try some double-sided tape to keep them from moving, that's what I've done in the past with mine.

I am assuming the IR receiver is in the clear plastic window in the center of the 8300 face somewhere??

It's almost directly under the "Guide" button, a little to the right and about an inch down. Take a flashlight and shine it into the face plate and you'll be able to spot it.

On my 8300 the Select button is off to the right side of the unit all by itself. It's more under the Guide button but a little to the center before you get to the time display at the bottom of the window. You will have to play with the placement of it though because the 8300 can be easily overwhelmed by most IR blaster signals and be unreactive. On my RF repeater setup I have to place the blaster so that it just peaks over the far left of the smoked window about 3/4" from the actual receiver you see with your flashlight.

On my 8300 the Select button is off to the right side of the unit all by itself. It's more under the Guide button but a little to the center before you get to the time display at the bottom of the window. You will have to play with the placement of it though because the 8300 can be easily overwhelmed by most IR blaster signals and be unreactive. On my RF repeater setup I have to place the blaster so that it just peaks over the far left of the smoked window about 3/4" from the actual receiver you see with your flashlight.

Gack, your right it's basically under the "Guide" button. Must be getting tired! I'll edit my post so it makes _some_ sense for anyone else reading.

The death of analog......

I know this is off topic but I also know it is of interest to all 8300 HD users.

2/2009 there no longer will be analog TV broadcasts. I also believe I read that cable companies (I have Comcast) will continue to broadcast (though your cable) some channels as an analog signals. Is this true?

I am covered TV wise with cable boxes or TV's with digital tuners. However I have several other devices (computer tuners, Slingbox, etc.) with analog only tuners hook also to the cable that I probably will not be in a hurry to replace. Will they still be able to receive some channels through the cable next year?

Unless your cable company plans to send all channels in digital only, and buy a lot more digital cable boxes, then they will have to send the broadcast stations (the ones you could get with an antenna) in analog until 2012.

After moving my "Classic" (original) SlingBox to connect to my 8300HD-DVR I realized that there was another advantage I had not thought of......

If I am away and discover that there is a program that I can't watch (in real time) but would have like to have saved to the 8300, I can fire up an internet connection, log onto my SlingBox, turn on the 8300 and set it up to record the program of interest for viewing at another time, either via the SlingBox or from my couch at home. Sweet......