Just wanted to post this since the bug is a nasty problem that I couldn't find on this board before I bought my unit.

After just over thirty days, my unit started flashing the "Loading" message at random times I pressed a button on the front panel or while the unit was recording. This freezes up the unit. I have to unplug and replug the player and hold down the eject button for 30 seconds to eject a disk. Worst part is, it erases everything on the disk.

At this point, the "Loading" message is there all the time and the unit is unusable. JVC knows about this issue, but I still have to pay to mail it into their service center. Also, these units only carry a 90 day labor warranty.

The issue is heavily discussed in the videohelp-dot-com forum.

DVDhelp "Loading" thread (http://www.videohelp.com/forum/viewtopic.php?t=241001&postdays=0&postorder=asc&start=0&sid=62db34668735dbcad3cb84994273d18a)

There is more info here about the JVC problem.

http://www.videohelp.com/forum/viewtopic.php?p=1125985#1125985

I used to use this unit as this unit as a tuner to feed video/audio into my 18 year old TV, but when I got the LOADING error message, I stopped doing that.

After I got it to recover from the LOADING error by unplugging the unit as you described, I went into Setup and set Power Save to on. Now when it is off the front LED is dark whereas before the time was displayed on the front LED.

After I did this, it's working fine for me. {knock wood}
I recently set it to record a 1 1/2 hour tv program, and it worked.

Originally posted by nyc10036
I used to use this unit as this unit as a tuner to feed video/audio into my 18 year old TV, but when I got the LOADING error message, I stopped doing that.

After I got it to recover from the LOADING error by unplugging the unit as you described, I went into Setup and set Power Save to on. Now when it is off the front LED is dark whereas before the time was displayed on the front LED.

After I did this, it's working fine for me. {knock wood}
I recently set it to record a 1 1/2 hour tv program, and it worked.

Thanks for the info - I'll try it tonight. Given that most people think it is a power problem, your fix makes sense.

I also often used my DR-M10s as a tuner for my Mits 62725 hdtv. This is because my cable input is video calibrated for hdtv, which makes sd look dark and blurry. I calibrate my DR-M10s input to a higher brightness and contrast, which really helps out sd channels.

The nearest JVC factory service center is about 15-30 minutes from where I work.

I've been debating whether I should take the unit in and get it repaired or just keep my fingers crossed and hope my "remedy" works.

These days I mostly use the unit to back up VHS to DVD. I may do about 2 tapes at most a week. So definitely it is not on as much as before.

nyc10036 - my unit's too messed up to try your fix. I can't get it to turn on without going straight to the "Loading" message. I've read that whatever repair people are getting done actually works. I guess I'll be taking mine in during lunch tomorrow (service center is 30 minutes away).

2left - since I bought my unit in early July, it's out of the 90 free labor warranty period, so I think I'm going to sit tight for now

when you take your unit in, would you ask how much the repair cost would be if the warranty has expired?


p.s. have you tried leaving the unit unplugged overnight and then plugging it in?

Originally posted by nyc10036
2left - since I bought my unit in early July, it's out of the 90 free labor warranty period, so I think I'm going to sit tight for now

when you take your unit in, would you ask how much the repair cost would be if the warranty has expired?


p.s. have you tried leaving the unit unplugged overnight and then plugging it in?

Well, I dropped my unit off yesterday. Don't know if I'll have luck getting an estimate for you, but I'll ask. When I got there, I was standing at the counter while a girl was sitting at a desk typing on her computer. I assumed she didn't work the counter, but after about 2 or 3 minutes passed, she got up and helped me. The lazy b!tch was probably just typing an email!

I asked her how long it would take and she said about 2 weeks. When I asked if I could call to see if the unit is ready, she just said "we'll call you." She's probably right, because when I tried to call the service center directly to find out their hours, all I got was a machine. I called JVC Customer Service, and they told me the service centers do not answer the phone!

I hear these JVC's have a great PQ. However, it was this bug that caused me to pass on their HDD model. Didn't want to spend $700+ on a machine and 6months later not having a machine while the repair center held on to it for 3 weeks. I think I read on the other forum that the earlier production run of this model was made in Japan (hence less problems). The recent (last 6 mths) batch is now made in China.

I got a laugh when I went into a local retailer and the JVC Combo VHS/DVD recorder model had the "LOADING" message on the floor display. I guess those resistors go bad regardless if you use the unit or not. All it takes is for it to be plugged into AC power and the clock starts ticking on the resistor failure.

2left - JVC's website is pathetic about repairs. They give telephone number for the factory service center, but no human answers the factory service center telephone. It is hard for someone to know how to return a unit for repair. Do they just send it it? Or do they need some kind of authorization number?

DVDFORME - my unit is one made in Japan and it still has the LOADING error

I also have a DR-M10 that has shown the "loading" bug 4 -5 times in the past 2 months. Mine is out of the warranty period. It seems the consensus is that the repair involves a couple of resistors replacement.

I was wondering, if any of the member on this board is planning to send his machine in for repair under warranty, do you mind taking a close-up/hi resolution photos of the board components, before and after the repair? We may be able to figure out which two they replace.

I would concentrarte in the power supply area (where the ac goes in, most likely have a fuse or two, and some larger size capacitors).

I am an electronics hobbist and if the before/after photos are clear enough, I am sure I can figure it out.

Originally posted by nyc10036
2left - since I bought my unit in early July, it's out of the 90 free labor warranty period, so I think I'm going to sit tight for now

when you take your unit in, would you ask how much the repair cost would be if the warranty has expired?


p.s. have you tried leaving the unit unplugged overnight and then plugging it in?

nyc10036 - Sorry, but there is just no way to get a technician from the repair facility on the phone.

One positive - I have been promised my unit overnighted to me by tomorrow. I went through even more b.s. after I made my last post. When I complained to a supervisor about it, he called the repair facility himself and they did the repair that day. Said they promised to ship it to me to arrive w/in 1 week. When I called today to confirm, the repair facility still had it in their shop waiting for me to pick up. Customer Service had to call the facility again and they "promised" to overnight it to me. We shall see . . .

nyc10036 so your power fix didn't take? How many hours did it work before dying again?

JVC should have a recall on this unit. Nex

For those having problems, what is the manufacture date on your unit and where was it made. This might help identify a group of "bad" units as apparently not everyone is having the problem.

I got mine as an early Christmas present two weeks ago. No problems so far, but I'm just getting started. I did buy a 5-year service plan with the unit because of some of the comments I read at AVS Forum.

My unit was produced in August 2004 in Bejeng, China.

Got my invoice shipped with the unit. 1.5 hours of labor at $90/hr = $135! I was lucky enough to be under warranty.

btw - July 2004 manufacture in Beijing. Purchased October 2004.

I have sent my M10 back to the JVC Repair Center in Plainview, NJ twice to repair the loading bug and I am not very confident the recorder has been repaired. I argued with JVC Customer Service for a new unit but they refused. Believe me this unit is junk compared to my two Panasonic #80's and I know I have thrown $300.00 away.

My experience was once the unit started flashing "loading" it only gets worse. When setting up the recorder leave the Auto Timer off the unit likes the timer to be turned off by the remote, not when shutting the recorder off. Set the "Power Saver" on that may help by keeping the unit from overheating. There is not benefit to running the fan when the unit is not playing or recording.

Unfortunately this is a common problem with first generation units. As an example Panasonic E30 had a black level bug they corrected with the E50. JVC will quietly correct this problem for future recorders, but those of us that purchased the early M10 can only hope for the best.

Considering how JVC is treating the problem, from now on JVC gets the doubtful eye from me on any future purchases. Nex

Well I was correct after two repairs the "loading" problem is back. It is frustrating. I contacted the bank I obtained my credit card from for help. They asked me to send my receipt and copies of the two repair invoices from JVC. The first repair took place 6 weeks after purchase so they are confident they can obtain a refund for me. At this time I have nothing to lose.

I will call contact the internet company I purchased the unit from again and try to make a deal. The last time I called and asked for a full refund they refused. Now I can advise the large bank I do business with is involved and shortly the Attorney General of NY State will be advised.

I think it is wrong to sit still and let this happen. I am not stopping until I have exhausted every avenue. I like to upgrade my products and JVC has certainly lost my business for their whole product line.

I have been surprised to hear the complaints about JVC's service. One of the reasons I purchased a D-ILA HDTV and the DR-M10S is due to the glowing comments on how JVC went out of the way to help their customers. Since both my JVC products have performed flawlessly, I haven't had a chance to find out. I couldn't be happier with the the JVC products.

Originally posted by nexx9
nyc10036 so your power fix didn't take? How many hours did it work before dying again?

JVC should have a recall on this unit. Nex

No, the power fix still working for me. {knock wood}

I am only using it to transfer VHS to DVD-RW these days.
Maybe use it about 2-4 hours at a time max but not all days.
I no longer use its TV tuner to feed my TV.

Yikes! I was just about to order the 10S, until I came across this thread.

I assume the consensus of you folks is to not spend the $$, right? I really want a DVD recorder, but don't want to spend over $250. That limits me to one without a harddrive. I was leaning towards this one over the Panasonic because of the firewire and the ability to play dvd+r discs.

Oh well.

Originally posted by ernie6
Well I was correct after two repairs the "loading" problem is back. It is frustrating. I contacted the bank I obtained my credit card from for help. They asked me to send my receipt and copies of the two repair invoices from JVC. The first repair took place 6 weeks after purchase so they are confident they can obtain a refund for me. At this time I have nothing to lose.

I will call contact the internet company I purchased the unit from again and try to make a deal. The last time I called and asked for a full refund they refused. Now I can advise the large bank I do business with is involved and shortly the Attorney General of NY State will be advised.

I think it is wrong to sit still and let this happen. I am not stopping until I have exhausted every avenue. I like to upgrade my products and JVC has certainly lost my business for their whole product line.

ernie6 - Sorry to hear of your problems, but glad to hear you're taking action. My worst product experience was with a Philips VELO (1st generation Windows handheld). I was sent 5 refurbished replacements within the 1 year warranty period, the last of which died after the customary 6 weeks, just after the warranty period expired. I kick myself for not raising a bigger stink.

Please keep us posted.

2left

Originally posted by 2left
Sorry to hear of your problems, but glad to hear you're taking action. My worst product experience was with a Philips VELO (1st generation Windows handheld).

The loading bug issue sounds like it is being handled as badly by JVC as the "white streak" problem on their VCR's some years ago.

From my experience, I'd have to completely disagree with JeffWld. I purchased the DR-M10S in September 2004 with FULL KNOWLEDGE of the possibility of encountering the "loading" defect. I proceeded with the buy because the unit meets my recording needs and I had confidence JVC would professionally repair the unit if need be.

Three days into heavy use, my recorder locked up, continuously flashing "loading." I immediately shipped the unit to JVC's CA repair facility, and three weeks later, it was return shipped with a replacement digi board. No problems since then, and I was completely satisfied with the service. Sorry for your bad luck, Ernie, but in my experience this recorder model is not junk but a reliable, very good PQ workhorse (just needed a post-build tweak).

Originally posted by TBowers
From my experience, I'd have to completely disagree with JeffWld. I purchased the DR-M10S in September 2004 with FULL KNOWLEDGE of the possibility of encountering the "loading" defect. I proceeded with the buy because the unit meets my recording needs and I had confidence JVC would professionally repair the unit if need be.

Three days into heavy use, my recorder locked up, continuously flashing "loading." I immediately shipped the unit to JVC's CA repair facility, and three weeks later, it was return shipped with a replacement digi board. No problems since then, and I was completely satisfied with the service. Sorry for your bad luck, Ernie, but in my experience this recorder model is not junk but a reliable, very good PQ workhorse (just needed a post-build tweak).

As much as I'd like to have the unit with the post-build tweak, the fact that JVC is selling these units knowing in advance that they are defective doesn't make me eager to do business with them, regardless of whether they'll eventually replace the board with one that isn't defective.

Unfortunately, there isn't anything else on the market in that price-range that has the features that I need, so I'm not doing business with anyone else at the moment.

Originally posted by TBowers
From my experience, I'd have to completely disagree with JeffWld. I purchased the DR-M10S in September 2004 with FULL KNOWLEDGE of the possibility of encountering the "loading" defect. I proceeded with the buy because the unit meets my recording needs and I had confidence JVC would professionally repair the unit if need be.

Three days into heavy use, my recorder locked up, continuously flashing "loading." I immediately shipped the unit to JVC's CA repair facility, and three weeks later, it was return shipped with a replacement digi board. No problems since then, and I was completely satisfied with the service. Sorry for your bad luck, Ernie, but in my experience this recorder model is not junk but a reliable, very good PQ workhorse (just needed a post-build tweak).

That's great for you (and me), but what about the poor souls for whom the "loading" bug doesn't surface for 91 days? Then it's $135 for labor plus postage to get your three month old unit repaired. Not everyone has that kind of cash to tweak their purchases.

Also, is everyone getting a full digi-board replacement as a fix? I'll have to check my invoice to see if any parts are listed. My fear is as in the case of the Philips VELO, JVC may simply replace the old defective parts with more of the same, resulting in multiple failures as in ernie6's situation.

Originally posted by ernie6
Well I was correct after two repairs the "loading" problem is back. It is frustrating. I contacted the bank I obtained my credit card from for help. They asked me to send my receipt and copies of the two repair invoices from JVC. The first repair took place 6 weeks after purchase so they are confident they can obtain a refund for me. At this time I have nothing to lose.

I will call contact the internet company I purchased the unit from again and try to make a deal. The last time I called and asked for a full refund they refused. Now I can advise the large bank I do business with is involved and shortly the Attorney General of NY State will be advised.

I think it is wrong to sit still and let this happen. I am not stopping until I have exhausted every avenue. I like to upgrade my products and JVC has certainly lost my business for their whole product line.

The loading bug is back tonight, January 27th. My warranty expired January 25th. JVC's Cypress shop only guarantees its work for 30 days, which ended January 22nd. California Consumer Protection Laws require re-fixes within 60 days, though, so I may have a shot. Sucks that JVC is apparently replacing bad parts with the same bad parts.

ernie6 - Do you have any update on your situation?

Thanks,

2left

Originally posted by TBowers
. . . Three days into heavy use, my recorder locked up, continuously flashing "loading." I immediately shipped the unit to JVC's CA repair facility, and three weeks later, it was return shipped with a replacement digi board. No problems since then, and I was completely satisfied with the service. Sorry for your bad luck, Ernie, but in my experience this recorder model is not junk but a reliable, very good PQ workhorse (just needed a post-build tweak).

Tbowers - Did your invoice show a digi-board replacement? The loading bug is back, just 35 days after the warranty repair. My invoice only showed $135 for labor (waived) and $0 for parts, with no explanation.

I would like to be able to ask for a digi-board replacement, if that will finally fix the problem.

Originally posted by 2left
Tbowers - Did your invoice show a digi-board replacement? The loading bug is back, just 35 days after the warranty repair. My invoice only showed $135 for labor (waived) and $0 for parts, with no explanation.

I would like to be able to ask for a digi-board replacement, if that will finally fix the problem.

I contacted the New Jersey headquarters and was told the fix on my unit was to simply upgrade some resistors. JVC said they will fix it again as a "courtesy." (It's actually a legal obligation under California Consumer Protection laws. Anyone interested, see California Civil Code Section 1793.1, part of the Song-Beverly Consumer Protection Act.)

Unbelievable ..... how many folks got that issue ...
I use my JVC DR-M10S enough intensive sine April, 2004 and have never had a single problem. That mysterious "Loading" problem have never occurred on my. :confused:

I wanted to revive this thread to see if there are any new people who have been affected by the loading problem; but I also wanted to see if there are any more people out there who have yet to have a problem.
We recently started using our recorder in the last week or so, and I did make sure that the first thing I did was turn the power save on.

I read this in one of the earlier replies and was wondering if someone could elaborate on this. I don't understand how this might make a difference.
"When setting up the recorder leave the Auto Timer off the unit likes the timer to be turned off by the remote, not when shutting the recorder off."


What was pointed out to me elsewhere and which I then noticed in the manual is setting up the timer for a recording takes the unit out of power save mode. What I had noticed when I programmed a recording is that during the span of time when the unit is waiting until the time to begin recording, there is a time displayed on the unit display along with a little red icon representing a timer recording.

There was one other thing I wondered. It's been speculated here and at videohelp.com that there is that overheating problem that can tend to occur when power save mode is not on. Well, I wonder if it makes a difference if the auto clock is turned on or off. I searched through the manual and didn't see anything indicating that the auto clock is disabled when power save mode is on. So I turned the auto clock on for a day and then turned it off. I could very well be imagining this, but it seems that there is a smidge of detectable warmth over in the left rear of the top of the unit when the auto clock is on that isn't there when the auto clock is off.

BTW, you can get this "loading" bug on the MH30 too. I had this loading problem om my MH30. It would happen say once every two weeks. I could
always get it out of it by leaving it powered off overnight and allowing it a couple of minutes to power up in the morning.

After I took it back to be fixed, and it had a digi board repacement and software upgrade, it was happening every 5 minutes. And then it was totally locked out in the loading bug even after leaving it off all night.

Took it back to the store for a refund and got a Panny instead.

You can also get it on the DR-MV1 VHS/DVD recorder as well. I just started getting it last week and it is a pain. Searching on Videohelp.com I came across a post that identified a page on JVC's web site where JVC acknowledges the loading bug design defect and states that affected units can be sent to any JVC Factory Service Center for repair free of charge (i.e., independent of the warranty status of your unit, you'll have to pay for the original shipping to the center however). See this link (http://www.jvc.com/support/support.jsp?pageID=1&item=24) .

I was in Best Buy the other day and they had an MV1 display unit with LOADING flashing away. I just had to smile...envisioning one of their clueless sales staff trying to demo the unit for a customer. I'm sorry, I shouldn't make assumptions about the sales staff's intimate knowledge of the equipment they sell. I'm sure they know all about JVC's loading bug design defect, at least this particular store is aware of it now, at some level. Too funny.

Thank you for that. I've printed out the relevant paragraphs along with the page url in LARGE BOLD on two sheets of paper which I've taped onto the unit itself, one on top, one on the bottom. I'll be sending my M10S to the SoCal repair center on Monday and I'll post my findings a week or two after getting the unit back. Nex

Did anyone see JVC's FAQ that mentions this "loading bug"? Perhaps they will fix this problem outside of warranty?

Originally posted by euro sport
Did anyone see JVC's FAQ that mentions this "loading bug"? Perhaps they will fix this problem outside of warranty?

Since JVC acknowledges the problem, you can be sure that a TSB has been issued to all service centres. This means that JVC is required to repair any units exhibiting this problem at no cost to the customer no matter how far out of warranty the unit may be. It's no different than a recall situation in the automotive world.

Man that was a very quick acknowledgment on a problem that just surfaced. Got to give JVC a thumbs up for that.

Since this is JVCs first generation DVD recorder, I would had expected something like this. On Pioneer's DVR-310, they had to release a CD firmware update to fix a timer problem. To bad the JVC fix can't be as convenient as that.

Since JVC is acknowledging the flaw, I wonder if they pulled all older units off the shelves and replenished them with corrected units. That's a question to ask JVC so that confidence could be taken in a purchase of their product.

BTW, here's JVC's link acknowledging the problem. (http://www.jvc.com/support/support.jsp?pageID=1&item=24#9364)

Have a good one.

I have a DR-MV1S w/ a 8/04 manufacture date. I wonder if it is after the problem or part of the problem. I haven't seen anything yet, but I've only had the unit for 7 weeks and I'm not a heavy user.

Originally posted by vferrari
You can also get it on the DR-MV1 VHS/DVD recorder as well. I just started getting it last week and it is a pain. Searching on Videohelp.com I came across a post that identified a page on JVC's web site where JVC acknowledges the loading bug design defect and states that affected units can be sent to any JVC Factory Service Center for repair free of charge (i.e., independent of the warranty status of your unit, you'll have to pay for the original shipping to the center however). See this link (http://www.jvc.com/support/support.jsp?pageID=1&item=24) .



Thanks for the info. Glad to see I can get this problem fixed if it occurs a third (or fourth, fifth, etc.) time. As I posted before, it's in the shop for service #2. They promised to get it back to me in 5 days, but so far it's been 17 days. I called their customer service this morning and they said the DR-M10 repair que is very long (well ain't that a shock), but mine should have been expedited as promised since it was a "repeat offender." They also said the service center will call me back directly by the end of the day (which they didn't). They did update my status online, however, and it shows an indefinite delay in my repair due to unexpected shortage of parts! Not a surprise considering how many units they have to repair!!

If a unit after being repaired, still has the problem then you have to wonder what is going on. Do they really know what the problem is, or do they just replace a part and hope this one is a bit better than the last one ?

I wonder if this is a design flaw and not just a faulty part; maybe it's a tolerance issue and sometimes the problem is there and other times it isn't, and if they replace the part enough times ......

Man that was a very quick acknowledgment on a problem that just surfaced. Got to give JVC a thumbs up for that.

Huh? This problem was documented as early as last September or October (see the Videohelp forums) and it took them no less than four months to acknowledge the problem was a design defect. Many people actually paid for repair outside of the warranty period before JVC finally 'fessed up. The consensus of those involved was actually that JVC was a little slow on the uptake on this one. I'd give them a grade C- or D.

BTW, thanks for reposting the JVC link again, I guess you missed it in my post above...

Have a good one.

Vic

Originally posted by vferrari
Huh? This problem was documented as early as last September or October (see the Videohelp forums) and it took them no less than four months to acknowledge the problem was a design defect. Many people actually paid for repair outside of the warranty period before JVC finally 'fessed up. The consensus of those involved was actually that JVC was a little slow on the uptake on this one. I'd give them a grade C- or D.

BTW, thanks for reposting the JVC link again, I guess you missed it in my post above...

Have a good one.

Vic

4 months is pretty good in my book considering how long it takes others, if they even admit at all.

Yeh, I didn't see your link.

Have a good one.

Sorry I was wrong. Went back an checked Videohelp, and people were experiencing the problem as far back as July of last year, so that's over SIX months of a manufacturer not acknowledging a design defect (that he had to know about in order to properly repair the units). Not good!

In any event, I guess we'll just have to agree to disagree with each other on this one, Mike, because even just four months of denial by a manufacturer with a KNOWN DESIGN DEFECT are not acceptable in my book. As you can see by the other posts here, the units are stacked up like cord wood in the Factory Service Centers, so this is not just an isolated issue with a few units, its a major problem that JVC just wished would go away. It appears that it will eventually rear up its ugly head and bite you at some point if you own one of these units. I am thankful that JVC has finally come clean, but I defintiely wouldn't go so far as to say they should be given a thumbs up. Even with the free repair, they cost me lost time and shipping charges to send the unit back to the service center. Take care.

Originally posted by vferrari
Sorry I was wrong. Went back an checked Videohelp, and people were experiencing the problem as far back as July of last year, so that's over SIX months of a manufacturer not acknowledging a design defect (that he had to know about in order to properly repair the units). Not good!


As I stated in a previous post, this is history repeating itself. JVC's behavior and acknowledgement time are identical to their 1990's VCR "white streak" debacle...that eventually dragged on for over 2 years...and to this day are still obligated to repair for free.

Originally posted by nickywicky
If a unit after being repaired, still has the problem then you have to wonder what is going on. Do they really know what the problem is, or do they just replace a part and hope this one is a bit better than the last one ?

I wonder if this is a design flaw and not just a faulty part; maybe it's a tolerance issue and sometimes the problem is there and other times it isn't, and if they replace the part enough times ......

The factory service center called me back this morning. Said they are waiting for a part from Japan, so maybe another two weeks. Ugh - that will be over a month this time around.

JVC said it is not the normal part for repairing the loading bug. They said the part is a "mech (mechanical) unit," whatever that might be. So apparently, there may be multiple failures that result in the "loading" message being displayed.

I don't understand why a company as large as JVC couldn't just provide you with a new unit that has the updated circuit board. They could still turn around and sell the unit you sent in as a refurbished unit.

Originally posted by vferrari
Huh? This problem was documented as early as last September or October (see the Videohelp forums) and it took them no less than four months to acknowledge the problem was a design defect. Many people actually paid for repair outside of the warranty period before JVC finally 'fessed up. The consensus of those involved was actually that JVC was a little slow on the uptake on this one. I'd give them a grade C- or D. . . Vic

Thankfully, we now have the internet. Can you imagine just 10 years ago? Companies would just say, "I'm sorry, but yours is an isolated incident. There are no known issues with this model."

I worked at a law firm in the 80's whose major client was a big-rig truck parts manufacturer. Their product "allegedly" had some problems with blowing up when pressurized, and taking peoples eyes, arms, heads, etc. off with them. If internet forums had existed in those days, the settlements we reached would have been a lot bigger . . .

Originally posted by 2left
Thankfully, we now have the internet. Can you imagine just 10 years ago? Companies would just say, "I'm sorry, but yours is an isolated incident. There are no known issues with this model."


This is exactly how JVC got caught with their VCR problem in the mid-1990's. It was just at the dawn of bulletin boards and technical forums. Users were able compare notes about design flaws even though JVC kept insisting they had never heard of such a problem before. JVC's "cover-up" was blown wide open when someone posted an official JVC Technical Service Bulletin which outlined all the gory details of the issue. Everyone with the problem simply printed out the TSB and took it with them to the service centres. That ended any instances of service personel stating "There are no known issues with this model".

Originally posted by 2left
The factory service center called me back this morning. Said they are waiting for a part from Japan, so maybe another two weeks. Ugh - that will be over a month this time around.

JVC said it is not the normal part for repairing the loading bug. They said the part is a "mech (mechanical) unit," whatever that might be. So apparently, there may be multiple failures that result in the "loading" message being displayed.

Update: Got my unit back this week after about a full month. Invoice shows replacement of a "mech unit." All this and a scolding from Maria at the Cypress repair facility when I called for a status update: "What you have to understand is that this is a new technology." Replacing faulty resistors and mechanical units?

I bought my DR-M10S June last year. It was haunted by the "LOADING" bug after 2 months of use. I sent it in for repair a couple times:

First repair on 8/16/04 and replaced:
PMD0100 AMECHA ASSY

Second repair on 9/8/04 and replace:
LPA10236-01C DIGI. PWD ASSY

Third repair on 2/25/05 and replaced:
LPA10236-01B DIGI. PWD ASSY
QECS1AM-158 E. CAPACITOR
QECS0JM-478 E. CAPACITOR
Rewriting program???

I just rec'd the unit back and is recording for over 48 hours now. I am not sure JVC nailed the problem this time. However, all these repairs are free of charge and I am happy that JVC really try to help to rectify the problem. Just want to give them some credit.

I read a lot of other posts that JVC replaced some resistors. For me it is total different story. It seems like the LOADING problem has multiple causes.

Just hope that all the members can resolve the problem with JVC and enjoy the unit. Nice picture quality and features after all.

Originally posted by kwongd

I read a lot of other posts that JVC replaced some resistors. For me it is total different story. It seems like the LOADING problem has multiple causes.


Judging from the repair history you posted, it has a lot less to do with multiple problems and a lot more to do with JVC playing guessing games on this issue.

JeffWld,

100% agree with you that for the first two repairs, they had no clue where was the problem.

However, when they start to kill the components (resistors and capacitors) on a pcb assembly, I think and I really hope they know what they are doing.

Originally posted by 2left
Update: Got my unit back this week after about a full month. Invoice shows replacement of a "mech unit." All this and a scolding from Maria at the Cypress repair facility when I called for a status update: "What you have to understand is that this is a new technology." Replacing faulty resistors and mechanical units?

Well, I was testing out my newly repaired unit watching a DVD with a DTS track, and all of the sudden - no sound. The Dolby Digital 5.1 track played fine, so it wasn't the connection. I switched the optical cable to a different DVD player and the DTS track played, so it's not the receiver. I switched the cable back to the DR-M10S, and the DTS track played.

Anyone with ideas of what is happening? I started a new thread here. (http://www.avsforum.com/avs-vb/showthread.php?s=&threadid=518768)

Tomorrow it'll be a month since the Cypress California facility recieved my M10S - sent it USPS with a delivery notice. A month is LONG time to fix something that's their own damn fault. Nex

Originally posted by nexx9
Tomorrow it'll be a month since the Cypress California facility recieved my M10S - sent it USPS with a delivery notice. A month is LONG time to fix something that's their own damn fault. Nex

They've probably got them stacked up to the rooftops since the problem affects the entire product line. And they don't seem to know what to do with them once they are on the bench.

Lo and behold, today when I got home, a notice from UPS on my door. (Tomorrow I'll go pick it up) Today's *exactly* one month since they recieved the unit. I'll post here if all looks well after a few day's use. Nex (a happy one)

Mine was sent to the Atlanta area service center, no charge out of warranty(this was 3 months ago). No problems with loading so far, but the Dolby Digital started glitching(drop outs). Switched to optical and it's working for now. Another thing was I shipped it to them double boxed, they shipped it back in one. Kinda underwhelmed by the whole thing. On the positive side, it records like a champ and the disks play in everything I've thrown them into.
Keeping my fingers crossed.

Well, the loading bug zapped me big-time last night. There I was watching a program on TV, not even recording, when "LOADING" started to flash. Sigh. In the course of 4 hours this must have happened 4-5 times. And to think I've only had this for a few weeks and done next to no recording on it.

I didn't buy this; my cousin gave it to me (before he took-off for 3 months). At first he had planned lending it to me but then decided just to let me have it given he hadn't used it more than three times since he bought it in July. nuts--I don't have the box it came in.

Even though I did not buy this, does anyone know if JVC will fix it for free? I can get a receipt from my cousin if necessary, although there will be a delay until he gets back in the country unless he has an e-mailed receipt [not sure how he bought it].

Any comments on the NJ vs. MA service centers? The MA one is about 2 hours from where I live, too far to drive. The NJ one is maybe 4 hours, *but* I could easily drop it off there the very beginning of April when I drive to PA for a family function.

FREE. CHECK THE WEBSITE AND GET THAT RECEIPT.

Mine suddenly started flashing "Loading" one evening a couple of weeks ago when it had been turned off in power-save mode. I hit the power button on the unit a few times and the flashing stopped. No further incidents and no apparent affect on other operations. Is there something else bad that is supposed to happen after it flashes "Loading"?

Originally posted by CEB II
Mine suddenly started flashing "Loading" one evening a couple of weeks ago when it had been turned off in power-save mode. I hit the power button on the unit a few times and the flashing stopped. No further incidents and no apparent affect on other operations. Is there something else bad that is supposed to happen after it flashes "Loading"?

There are degress of "badness". Mine started a bit like yours. It crashed, then flashed "LOADING" whilst it was booting up and you are back up again. Then eventually it started doing this more often. At that point I returned it for a fix. When I got it back it would flash "LOADING" and never recover. It would just simply sit there flashing LOADING. It seems from reading the threads on this there are multiple causes of the problem (and they probably changed the wrong part).
Anyway that's the worse case in that it never boots up at all.

I would recommend waiting to see if the problem becomes much worse so that at least the repairers can see if the problem is fixed after making the repair.

Originally posted by CEB II
Mine suddenly started flashing "Loading" one evening a couple of weeks ago when it had been turned off in power-save mode. I hit the power button on the unit a few times and the flashing stopped. No further incidents and no apparent affect on other operations. Is there something else bad that is supposed to happen after it flashes "Loading"?

I had a DVD-RAM in the machine when I first got the "Loading" error. There were 3 episodes of a series I want to tape. Even though I was merely watching TV, was not recording when the problem started, it erased everything on that DVD-RAM. I consider this something bad.

When I finally got the LOADING to stop, I removed the DVD-RAM. The other, multiple LOADING problems last night occurred with no DVD in the drive. I finally unplugged the d*$& thing and reconnected my VCR to the DirecTV receiver.

Originally posted by wabkab
Mine was sent to the Atlanta area service center, no charge out of warranty(this was 3 months ago). No problems with loading so far, but the Dolby Digital started glitching(drop outs). Switched to optical and it's working for now. . . .

wabkab - I posted above that the DTS completely dropped out, but the Dolby Digital now pops in and out. Very annoying to watch. I only use an optical connection - what were you using before switching to optical?

I had the digital coaxial in. I thought maybe I had a bad cable, but I should have known----JVC. This units problems got me disinterested in all other JVC products as I was considering the DILA 52 and then the plasmas. Bought Pioneer Plasma and will probably replace the DVD recorder when it craps out with a Panny, Pio or something else.

So far so good, but it's only been a few days. Nex

I did receive the repaired M10 from JVC repair center for the third time and the third time, so far, seems to be the charm. They replaced the digi board and several resistors. The JVC repair center manager called me personally and apologized for the inconvenience and said he guaranteed the recorder/player would now work without the loading problem.

Because of all the problems I have been using the unit to not only record, but for playback. I like the player's picture quality when playing home recorded DVD's. It took six months but hopefully the unit is finally repaired.

ernie: Which service center did you use, the NJ or MA one?

Originally posted by ernie6
I did receive the repaired M10 from JVC repair center for the third time and the third time, so far, seems to be the charm. They replaced the digi board and several resistors. The JVC repair center manager called me personally and apologized for the inconvenience and said he guaranteed the recorder/player would now work without the loading problem.

Because of all the problems I have been using the unit to not only record, but for playback. I like the player's picture quality when playing home recorded DVD's. It took six months but hopefully the unit is finally repaired.

ernie6 - Glad to hear things worked out for you. This is your first post since you posted this last December:

"Well I was correct after two repairs the "loading" problem is back. It is frustrating. I contacted the bank I obtained my credit card from for help. They asked me to send my receipt and copies of the two repair invoices from JVC. The first repair took place 6 weeks after purchase so they are confident they can obtain a refund for me. At this time I have nothing to lose.

I will call contact the internet company I purchased the unit from again and try to make a deal. The last time I called and asked for a full refund they refused. Now I can advise the large bank I do business with is involved and shortly the Attorney General of NY State will be advised.

I think it is wrong to sit still and let this happen. I am not stopping until I have exhausted every avenue. I like to upgrade my products and JVC has certainly lost my business for their whole product line."

So what did you end up doing to get the repair done and, more importantly, actually have someone from a JVC repair facility be apologetic? I only get an ear full of attitute!

btw - be sure to check your digital audio is working.

The recorder was repaired at the JVC New Jersey repair facility. As I previously stated, I have fully tested the unit by using it for playback as well as recording and all the features work as well as the digital output.

Please don't hesitate to send your unit for repair. The repair facilities have repaired so many "loading bug" problems they are experts and know what components need to be replaced.

I had the loading problem 2-3 times in about a 2 week period. I have had the DRM10s since Nov 2004. This happened within the last month. After reading all of the posts about this problem, I took the advice from some folks to use the Power Save function. Haven't had a"loading" since and this is with using it for many hours at a time. It does not get hot anymore. Barely warm. I will keep trying this for a couple of months to see if it continues to work.

Originally posted by Zigfeld
After reading all of the posts about this problem, I took the advice from some folks to use the Power Save function. Haven't had a"loading" since and this is with using it for many hours at a time. It does not get hot anymore. Barely warm. I will keep trying this for a couple of months to see if it continues to work.

Zigfeld,

I bought my JVC in June 2004. Power Save function was on from the beginning and I never had "loading" problem. Then somewhere in December 04 I decided to turn it off. One day after that I got green lines accross the screen and then JVC went into "loading" message. I uplugged the unit, then plugged it back in, and turned Power Save function on. I never had "loading" problem since then.

Don't hesitate to have it repaired by JVC. I sent my DR-MV1S to the Pinebrook,New Jersey facility and they forwarded it to Houston because they were so backed up. Took three weeks, but got it came back in perfect condition. I had accidentally left a rental dvd in it and that came back as well. They replaced two resistors, a sub pwb assembly and did a frimware upgrade. My son used it for 9 hours of straight recording and not a hint of the loading bug, Seems like they now know exactly what to do to completely eliminate this problem

I dropped my M10 off at the Pine Brook, NJ repair facility Tuesday morning while driving from PA to RI. Dropping if off was convenient and I didn't have the box (a first--I'm normally a box pack rat).

A few minutes ago there was a knock on the door. UPS with a box. It was the M10! Drop off to return in a total of 4 days??

The packing slip does not say what was done to it. All it reads in the, "Service Performed," box is: "One-time only labor accommodation." This doesn't tell me anything.

I'll hook it back up tonight and cross my fingers. I do wish JVC had stated on the packing slip what was repaired/actually done.

I dropped my M10 off at the Pine Brook, NJ repair facility Tuesday morning while driving from PA to RI. Dropping if off was convenient and I didn't have the box (a first--I'm normally a box pack rat).

A few minutes ago there was a knock on the door. UPS with a box. It was the M10! Drop off to return in a total of 4 days??



Consider yourself EXTREMELY lucky. Perhaps because corporate headquarters are in NJ, service seems to be better out there.

I sent my unit into the Cypress, CA facility for its third attempted repair on April 5th. Got a phone message the other day that something might be shipped back the 1st week in June. Bought it in October, so come June, it will have been in the shop 4 out of the 8 months I have owned it.

Are the new units shipping out fixed?

Also is there a code for the Motorola DTC6100 HD box?

Also in the manual there is a very strange key command combination to start DVD to VCR. On page 63, step 3 it says: "locate the point where you want to start dubbing, then pause playback by pressing the following buttons: Play, FF, FW, Stop, pause."

It shows the button symbols, not written out like I show.

Is that to turn off macrovision copy protection or what?

When I tried to make a copy the display started to go dim then bright and kept doing that and when I try and playback what I just recorded it show the recording then dims till I get blue screen and does it all over again and again.......

So whats what?

I have just joined the Loading Error Club. After six months of flawless use my DR-M10 is in permanent "Loading" mode. :( I am pleased to see that JVC will fix this problem outside of the warranty period. I went out and bought a Panasonic ES-10 yesterday, since I presumed it was going to cost me almost as much to fix as to buy the Panny. The JVC sure had better PQ than the Panny, so I am looking forward to it being repaired.

Is there a sticker or something that indicates the build date?

It was built in May 2004 in Japan. I thought the Japanese builds were supposed to be better.

I just meant in general, not yours specifically.

So I guess my answer is yes.

My sticker is on the back on the lower left.

Still working fine a few months after the free repair at their Cypress California facility. Fingers still crossed though. Nex

OK... So i'm an Idiot of the first degree...

I actually bought one of these junkers on purpose. It is a factory refurbished model... my thinking being that since it was refurbished, then they would have gone ahead and fixed the "loading" bug. Guess I was wrong.

First thing out of the box... Loading flashing for about 4 hours. Unplugged unit. Plugged it back in. Worked fine. Go figure. Played a DVD... worked fine. Set timer to VCR record. That worked. Tried to use DVD-Ram... got loading error. Couldn't even get the DVD out of the machine. Turned off overnight. Plugged back in, unit worked, sort of. Kept giving a disc error. Had to unplug and plug for about 1/2 an hour, just to eject the disc. Bought some more DVD-Rams (TDK, I think). Put one in. Formatted it (don't think that matters, though). Recorded The Dirty Dozen. Watched it. Worked like a charm. Tried to go back in a put in chapters and delete the stuff at the beginning and end of it. Got the loading error. Unplug... replug.. unplug.. all to no avail.

Guess it goes back to JVC to fix. Of course, I have to pay to ship it to them to fix their now well known problem, but that is beside the point.

My question is this: Is their any way to get the DVD out of the unit before I ship it? Or can I assume that the DVD is crapped out and probably the movie is gone???

My question is this: Is their any way to get the DVD out of the unit before I ship it? Or can I assume that the DVD is crapped out and probably the movie is gone???

The loading bug caused all content on my DVD-RAMs to be erased. I was able to get the tray to open to remove the disks (multiple times the DVD-RAMs got erased) by randomly pushing different keys on the remote.

WHen I dropped off the machine at the NJ repair facility, the first question I was asked was if a DVD was loaded. I was told that if there is, the disk is returned with the repaired machine.

The loading bug caused all content on my DVD-RAMs to be erased. I was able to get the tray to open to remove the disks (multiple times the DVD-RAMs got erased) by randomly pushing different keys on the remote.

WHen I dropped off the machine at the NJ repair facility, the first question I was asked was if a DVD was loaded. I was told that if there is, the disk is returned with the repaired machine.

Well... since the DVD is most likely erased, I'll not worry about it. Thanks for the info!!!

Mine was on permanent "Loading". The manual said to hold down the "power on" and "eject" button for like 30 seconds to eject the disc. Since I had a rented movie in it, I was thrilled that it worked. I hope it works for you.

Mine was on permanent "Loading". The manual said to hold down the "power on" and "eject" button for like 30 seconds to eject the disc. Since I had a rented movie in it, I was thrilled that it worked. I hope it works for you.

Hmm... wonder what would happen if it DIDN'T work? Would JVC pay the late fees for the movie??

Hmm... wonder what would happen if it DIDN'T work? Would JVC pay the late fees for the movie??

Of course not! Everyone knows that Blockbuster doesn't have late fees anymore. :D

Believe me I was concerned about it; but I was more concerned because I had a bunch of folks coming over to watch the movie in less than an hour when it locked up.

I actually bought one of these junkers on purpose.
Guess it goes back to JVC to fix..... Of course, I have to pay to ship it to them to fix their now well known problem, but that is beside the point.

I've been waiting since late '04 to see how JVC addresses this problem and if they eventually correct it before buying a DVD recorder. "On paper" these units have great specs and certainly are feature-loaded. More so than most others. BUT, the reliability still looks to be terrible.

What amazes me is that positive if not glowing reviews are still showing up at sites on the -10 and -30 models. If they dam things worked, JVC would have a winner. I am now forced to concede they seem to be clunkers and I'm moving on to the Sony 900 or Pioneer; more likely the Sony.

Now we know why they are being heavily discounted. Even at a discounted price, the aggravation is not worth it to me. The Sony 900 is also being discounted.

ss9001

I've been waiting since late '04 to see how JVC addresses this problem and if they eventually correct it before buying a DVD recorder. "On paper" these units have great specs and certainly are feature-loaded. More so than most others. BUT, the reliability still looks to be terrible.

What amazes me is that positive if not glowing reviews are still showing up at sites on the -10 and -30 models. If they dam things worked, JVC would have a winner. I am now forced to concede they seem to be clunkers and I'm moving on to the Sony 900 or Pioneer; more likely the Sony.

Now we know why they are being heavily discounted. Even at a discounted price, the aggravation is not worth it to me. The Sony 900 is also being discounted.

ss9001

Well... if a car acted the same way, what would the car manufacturer do? I think they'd HAVE to recall it, wouldn't they? Or, at the very least, were the car taken in for service, they'd also fix any known recall issues, would they not?

Apparently, JVC doesn't work that way. If a unit is sent in for service, and that service is NOT the loading but, they don't go ahead and fix said unit for the loading bug. Go figure.

Now....Since I have to send my P.O.S. JVC MV1s in for repairs for the previously mentioned loading bug, I have two questions:

It'd be wrong to give the JVC to my mother in law as a present, without first sending it to JVC for repair, wouldn't it???

Secondly,

I have a Mitsubishi HSU748 SVHS in a closet, and I was thinking of hooking it back up, getting a Lite On 5006 from Radio Shack for only 130 bucks, running it through the Mitsubishi (since it has SVHS input and output) and putting the JVC in the closet when I get it back.

Good idea or stupid?

I like the fact that you can rip a CD from a Music DVD with the lite on, and the fact that copy protection is not an issue. Takes up a bit more real estate, but not much.

Got my unit back from service for the 2nd time and...LOADING again. Worked fine for 2 recordings then bleh.

Repair order has under Service Performed:
ELECTRICAL PART
Reset
Rewriting Program

Under Parts:
Part Number: LPA10236-01E
Description: DIGI.PWB ASSY

So what is the deal? Did they replace the resistors this time (I specifically asked them to in an enclosed letter)? If not, WHY? What should I do now (since they're closed until Monday)? I sent an email to service that said this:

"I''m still, after sending my unit in for service twice, having the warning mode/loading error when I try to record. Were my resistors replaced as requested (the repair order indicates "ELECTRICAL PART" under "Service Performed")? If not, why? If possible, could I have some sort of working unit, either this model or a newer one? Thanks!"

HEEEELLLLPPP!

Are you using the Power Save function? I had a couple of these loading problems about 2 months ago. had been using it with out the power save on. Then after using the Power save, no more loading bug. Used the recorder (DRM-10S) many many hours. No problems now.

Yup. Power Save On.

Got my unit back from service for the 2nd time and...LOADING again. Worked fine for 2 recordings then bleh. . . . What should I do now (since they're closed until Monday)? I sent an email to service that said this:

"I''m still, after sending my unit in for service twice, having the warning mode/loading error when I try to record. Were my resistors replaced as requested (the repair order indicates "ELECTRICAL PART" under "Service Performed")? If not, why? If possible, could I have some sort of working unit, either this model or a newer one? Thanks!"

HEEEELLLLPPP!


Call and ask to be connected to Customer Service in JVC's New Jersey HQs. They probably get so many complaints about the "loading" bug that only a direct call will do anything. My unit twice languished for weeks at their repair facility, and only calls to New Jersey sped things up.

Calling JVC service is a real hassle. You can end up in an endless loop in their automated attendent. Good luck finding an option that will get you to a person. Once you do, they are great.

I have been reading all the posts about the JVC DR-M10S Loading bug problems. I have been researching this model and was seriously considering buying it. I also found a very positive review of this model on the Consumer Reports website that just came out this month.
So what is the story? Has the loading bug problem been fixed in the models that are out now or is it that when these models get reviewed they haven't been used long enough for this problem to rear its ugly head?

On paper this machine looks really sweet. but if they haven't fixed the problem yet I don't think I should touch it.

I have been reading all the posts about the JVC DR-M10S Loading bug problems. I have been researching this model and was seriously considering buying it. I also found a very positive review of this model on the Consumer Reports website that just came out this month.
So what is the story? Has the loading bug problem been fixed in the models that are out now or is it that when these models get reviewed they haven't been used long enough for this problem to rear its ugly head?

On paper this machine looks really sweet. but if they haven't fixed the problem yet I don't think I should touch it.

I believe the DR-M10S is out of production now, so I don't know if any units out there can be considered "new and improved." Also, if JVC can't even fix the existing units out there correctly, I don't have any confidence that the newer production runs would be any better.

On top of that, I did have my unit replaced by JVC with a new DR-MV5S. One work-around for the DR-M10S was to keep the unit in permanent "power save" mode, which I never did because I hated standing in front of my machine for 20 - 30 seconds waiting for it to turn on. The MV5S appears to "solve" the loading bug by being in permanent power save mode - it always taked 20 - 30 seconds to turn on. The manual seems to confirm this as the MV5S uses as little power when "off" as the M10S does in "power save" mode.

In a nutshell, my advice would be to stay away from this model. It's doubtful CU ran the unit enough to test for the problem.

Well I guess I have joined the ranks of repeat loading bug problems. I sent off my M10S to fix the loading bug. I got it back with what was supposed to be a new "P.W. Board Assy". I plugged it in and it and welcomed me with a blinking "loading". I am really surprised that JVC's QC didn't check it out before they sent it back. If it had been on for a few minutes even, it would have made me feel a little bit better, but it was obviously not working when the sent it back. I will try again. :(

Boy do I feel stupid. I called JVC about the apparent reoccurence of the loading bug. They asked if I had left it on for 2 minutes to see if the loading would go away. Apparently I was too impatient and just assumed that the bug was back. I was wrong. It has been fixed and works great. I guess I have read too many posts and expected it to still be broken. Hopefully it stays fixed.

Boy do I feel stupid. I called JVC about the apparent reoccurence of the loading bug. They asked if I had left it on for 2 minutes to see if the loading would go away. Apparently I was too impatient and just assumed that the bug was back.

I'd feel more annoyed than stupid. Is JVC saying that even when the bug is fixed, it takes 2 minutes to reset itself? Is this a one-time thing, or do you have to wait each time you power it up?

Unfortunately I was stupid and impatient. It only did the loading flash when it was plugged in. It starts right up after being turned off.

I also have a DR-M10 that has shown the "loading" bug 4 -5 times in the past 2 months. Mine is out of the warranty period. It seems the consensus is that the repair involves a couple of resistors replacement.

I was wondering, if any of the members on this board is planning to send his machine in for repair under warranty, do you mind taking a close-up/hi resolution photos of the board components, before and after the repair? We may be able to figure out which two they replace.

I would concentrarte in the power supply area (where the ac goes in, most likely have a fuse or two, and some larger size capacitors).

I am an electronics hobbist and if the before/after photos are clear enough, I am sure I can figure it out.

I would also like to have ago at fixing this my self as I have done that sort of thing before and have been successful! If I had the information on what Resistors need replacing then I will do it as inside the DVD player it lóóks quite simple. If any one knows this information or knows where I can find out then please let me know. I have also tried JVC help desk and was closed in normal office hours this was at 16:35 and that is not normal office hours??? Useless lot
Any help will be grateful for thanks Steven

Bought a JVC VHS/DVD Recorder conbo unit (DR-MV1S) a few months ago (fortunatley with a two year extended warranty) and a couple months of light use later the kloading bug surfaced and got progressively worse until unplugging it no longer worked...

So I returned it for warranty repair...and bought a floor model JVC DR-M10S to use as a temp unit while the other was repaired with the idea of returning it before the 30 days was up, or even possibly keeping it for use in the vacation home... within 2 days of purchase it too has displayed the loading bug....

Search on the net shows this problem is making people furious at JVC all over the place...Even after unplugging the unit resolved the loding bug issue, I would often have to unplug and let it load again many times to get the video image to stabilize enough to view....both units had this problem....

I'm returning the DR-M10S this weekend, and looking to buy something else that is more reliable and perhaps has a built in HDD and Component inputs....

(Non JVC) suggestions?

I would also like to have ago at fixing this my self as I have done that sort of thing before and have been successful! If I had the information on what Resistors need replacing then I will do it as inside the DVD player it lóóks quite simple. If any one knows this information or knows where I can find out then please let me know. I have also tried JVC help desk and was closed in normal office hours this was at 16:35 and that is not normal office hours??? Useless lot
Any help will be grateful for thanks Steven

Go over to videohelp.com (link: http://www.videohelp.com/forum/viewforum.php?f=28). Lordsmurf there (the local JVC fanatic and apologist) will be able to tell you how to fix the "loading bug". Search the site and you'll see scads of post on this problem. Sad that JVC seems to be hitting the skids. There are reports that they will have to outsource production of DVD recorders because they can't compete with the likes of Panasonic. Look forward to more decreases in quality from this once-excellent electronic manufacturer. :(

RG

See my sad JVC experience in this post: http://www.avsforum.com/avs-vb/showthread.php?p=5993064#post5993064

Oh, and Lord Smurf can kiss my grits. What an idiot.

Lord smuck had me banned from that site because I called him out for defending this JVC junk and downplaying it as "limited to a month or 2 of production"

JVC will "TRY" to fix this even if it is out of warranty, good luck with that.

I would also like to have ago at fixing this my self as I have done that sort of thing before and have been successful! If I had the information on what Resistors need replacing then I will do it as inside the DVD player it lóóks quite simple. . . .

It's not always just a matter of replacing resistors. That was the first fix attempted on my unit - perhaps because it's the cheapest. When that failed and I sent the unit back in, they replaced a "mecha assy" or "mecha unit." After that didn't work and I sent it back in, they finally replaced the unit with a newer model DR-MV5S.

Question, when referring to the "LOADING BUG", are we talking about this ocurring
anytime the unit is operating (recording or playing) or only when recording?

Thanks.

When I had the "loading bug", it locked up on it when I just turned on the unit. Since it has been fixed, I do get very paranoid when I turn it on and I see the blinking loading that it is supposed to do when it is turned on and loading a disc.

I leave my DR-MV1S in power save mode. About once a month it suddenly turns itself on and starts flashing loading. It won't turn off by just hitting the power switch. Although it eventually stops the flashing and turns off after a lot of hitting of the power switch. Fortunately, I haven't had the "loading" occur during any recording/dubbing activities.

I bought this recorder June 2004. Worked great with no problems for 3 months. Then got the LOADING problem. Switched the unit to POWER SAVE mode, and so far so good. I record may be once or twice a week.

I've run it this week for about 10 hours with no problems capturing some old VHS tapes with TV shows to DVD-RW.

Keeping my fingers crossed. So far, I'm very happy with it. :)
I would guess I have 100+ DVD-R right now. So I got my money's worth.

I bought this recorder June 2004. Worked great with no problems for 3 months. Then got the LOADING problem. Switched the unit to POWER SAVE mode, and so far so good. I record may be once or twice a week.

I've run it this week for about 10 hours with no problems capturing some old VHS tapes with TV shows to DVD-RW.


Only problem is if you're always in power save mode, you can't timer record anything. And you have to stand in front of the unit for a looong time waiting for it to power up.

Only problem is if you're always in power save mode, you can't timer record anything. And you have to stand in front of the unit for a looong time waiting for it to power up.

But you can timer record even if the unit is in power save mode. I have done this.

Actually, what happens when you push the TIMER button is that the unit comes out of power save mode and sits in off non-power-save mode. When it is time to start recording, it powers up before the actual time, then it starts recording.

I have actually seen this because I'll set a timer recording because I was afraid
I'd forget to push the REC button even though I was home.

So, in the year, I bought the JVC, I have managed to back up all but a handful of my VHS tapes. It wasn't always easy because on more than 3/4 of the tapes each had a few minutes of video that I wanted. So I got my money's worth. Whew!
:)

Will thay do this under warrenty even if i baught it off ebay and with no recipt? this is my problem i want it fixed as it is realey annoying me

Nothing to lose by trying. Tell them you received it as a gift, no receipt. If you brought it used from Ebay, it might have already been registered with JVC.

My DRMV1S has been repaired twice for the "loading bug"

They got it the second time around, it finally works the way it was designed to.

Ok i will try thanks

But you can timer record even if the unit is in power save mode . . . Actually, what happens when you push the TIMER button is that the unit comes out of power save mode and sits in off non-power-save mode. . .

So, you're saying the unit can timer record in power save mode because it is not in power save mode? ;) Just giving you a hard time, nyc10036, I know what you mean. I assumed that wouldn't have worked for me because I timer record something almost every night, unless just having it set to power save mode without actually being in power save mode somehow helps. Besides, I couldn't stand waiting for it to power up out of power save mode.

I ended up getting a dvr from my cable company to record live tv when I was getting my DR-M10S repaired, and have never looked back. I still use my dvd recorder to back up tapes, though, and have accepted being satisfied with that.

ha ha ha, 2left ;)

yeah, I don't do a lot of timer recording
not sure how well the unit would hold up if I did more of that
I've been mainly using it the past 14 months to back up my VHS tapes

I'm hoping I'll get a few more years out of it
Fingers crossed

Has anyone who has a unit with the loading problem not had it repaired? I'm contemplating sending mine in cause it enly did the loading thing 2x's after I had the machine for about 3 months, that was around January, 05. Since I switched it to PowerSave, no problems, even w/timer recordings. I have been using it quite alot, 5-6 hrs /week for recording and 12-15 hrs/week for playing dvs's, but still no problems.

Has anyone who has a unit with the loading problem not had it repaired? I'm contemplating sending mine in cause it enly did the loading thing 2x's after I had the machine for about 3 months, that was around January, 05. Since I switched it to PowerSave, no problems, even w/timer recordings. I have been using it quite alot, 5-6 hrs /week for recording and 12-15 hrs/week for playing dvs's, but still no problems.

I have all ready tryed this and mine still does this i dont even think my power save mode works because when i put it to on it is no diffrence with it off. I have also tryed this for some time with boath and thay still give my the dreded loading problem mine is now getting worse even with them stupid lines going across the screen and even making the picture so it is very unwatchable. How evor i am going to try to send mine.

But i do have a tip for people who cant get there dvd out and there is 2 ways of doing this.
1 The DVD RW is a normal drive that you can put into your computer so there is a button on the front you can gain access to this if you pull the front down and get to the bottom right hand corner with a screw driver just push where there is a slight bump.

2 Like i say this is a Normal computer DVD RW There is a little hole that you can get a small object like a paper clip in if you push this with the player OFF! then the draw will open you will have to open this manualy all the way out! and push back in when finished this ill not damage the drive as this is what the little hole is for getting Disks out when the Drive cannot be opend for some reason! I hope this will help spme of you out!
Steve

p.s where can i send my DVD Recorder to ? thanks agane

Contact JVC UK. They must have a website with customer support.

yeah but that is crap i will have a lóók thow

I have just phoned the JVC Helpline in the US From the UK and thay are unable to help me unless i have a friend or a relitive who livs there i asked the girl if there was any where in the UK but guess what she did not know how ******g rediculass. The JVC.com website is loads better then the crappy UK one. Please can some one help me and get an address to send it back to? Chears Steven

Yeah, I had a JVC with the loading error too. I got it repaired and it came back again, surprised to see this has happened to quite a few others as well. It's a horrible product and their customer service is the pits. I also get a laugh when people say "to prevent the loading problem simply unplug it every night!" Yeah right. Like I should have to unplug the damn thing every night to keep it running smoothly. Ridiculous.

Lord smuck had me banned from that site because I called him out for defending this JVC junk and downplaying it as "limited to a month or 2 of production"

Agree with Lord Smurf or be banned. Yet he bashes Panasonic recorders left and right. You just gotta laugh.

rofl yeah i know what you mean like you say why the hell should we unplug the thing just so we can use it. But mine has got alot worse than that.

I bought my JVC DR-MV1 when it first came out. There was only one or two posts on the Loading bug then and the error went away after unplug/plug-in. Unplugged it about a month ago. Now four days of trying to eliminate "Loading", no luck. I agree that unplugging nightly is not acceptable. The VCR jammed in it too. Seemed to want to be in VCR mode. One would think it would automatically switch from DVD if tape was inserted. Pain in the butt to get out! Guessing I did only 6 recordings on DVD and turned it off after each use. What a joke.

Having read many of the return nightmares, have to consider if worth wasting my time on a product made by a company like JVC. Thanks for posting the notice about repair and to the person who posted the Tech notice. I will try cooling the unit down, then see if I could alter Pwr save and timer. If JVC fessed up early the one month+ back log might have been eased. Just shows it is not isolated. There is another thread about the menu (Navi) where I posted a warning to all.

I'm lucky since I bought a 1st Gen. Panny E80H before the, what I call the D.O.A.-MV1 and have NEVER had any trouble. Just have no firewire and the video was a handy combo.

Steven715, here is the US support page with addresses. Hope that is what your looking for.
http://www.jvc.com/company/index.jsp?pageID=6

The best place to get it repaired is the New Jersey facility. My DRMV1s was first repaired in Houston and it took six weeks to get it back to me. Loading bug came back in a week. I sent it back to New Jersey and they had it back to me in week and a half. That was three months ago and it works great.

Once the bug is gone this machine is really a pleasure to use. No reason to keep these things in powesave mode with your fingers crossed, get it fixed, it only costs you the shipping.

Anyone have experience with JVC's Cypress, CA repair facility? My DR-MV1S arrived their on Monday. I'm wondering how long the average turn-around is from that facility. Also, the repair quality from that facility.

Anyone have experience with JVC's Cypress, CA repair facility? My DR-MV1S arrived their on Monday. I'm wondering how long the average turn-around is from that facility. Also, the repair quality from that facility.

That's where I took mine for repairs. Little over a one month turn around, but that's with a lot of pushing by me - including calls to complain to their NJ headquarters. They tried twice and both repairs failed. You may want to see if JVC will pay for you to ship to the NJ repair facility. Seems they have a faster turn around time and greater success.

The good news is that I shipped my unit there 8/25 and it was back on 9/12. The enclosed work order indicated that they replaced 4 components, some sound fairly major (I don't have the sheet w/ me here at work).

I hooked the unit back up last weekend and have made several DVD-timer recordings. So far so good. Interestingly, the PQ from commercial DVDs on the unit looks better than before. Certainly brighter. Whether related or not, they left a copy of DVE in my DVD tray. Gee thanks!

For the record, my experience was two tries to get it fixed right using the NJ facility. The first round resulted in the loading bug being resolved (I think) but the front panel LED display was DOA from the repair facility. I complained to JVC and they sent me a prepaid shipping label so I could send it back to NJ at their expense. Three weeks later I came back fixed and I've had it operational now for a few weeks without problems. The feature I like best about the unit is that it's firewire interface is recognized by my DV NLE as a "print to tape" device so I can burn a DVD in real time by just "playing back" the edited DV project on the computer and feeding it to the JVC via firewire. Pleased with the final "end state" of my JVC odyssey, but it was a long and frustrating journey.

I have the exact same service done based on the 3rd repair listed in this post. Are you still having this problem or did the problem resurface? Mine resurfaced just about a week after the repair was done. I was less than thrilled with my customer service rep who really appeared to have no knowledge of this bug and refused to direct me to anyone but the service center that performed the initial repair.

I bought my DR-M10S June last year. It was haunted by the "LOADING" bug after 2 months of use. I sent it in for repair a couple times:

First repair on 8/16/04 and replaced:
PMD0100 AMECHA ASSY

Second repair on 9/8/04 and replace:
LPA10236-01C DIGI. PWD ASSY

Third repair on 2/25/05 and replaced:
LPA10236-01B DIGI. PWD ASSY
QECS1AM-158 E. CAPACITOR
QECS0JM-478 E. CAPACITOR
Rewriting program???

I just rec'd the unit back and is recording for over 48 hours now. I am not sure JVC nailed the problem this time. However, all these repairs are free of charge and I am happy that JVC really try to help to rectify the problem. Just want to give them some credit.

I read a lot of other posts that JVC replaced some resistors. For me it is total different story. It seems like the LOADING problem has multiple causes.

Just hope that all the members can resolve the problem with JVC and enjoy the unit. Nice picture quality and features after all.

I sent my DR-M10S to the NJ service center yesterday. Even though I had been using it in power save, I had 3-4 Loading bugs with power save off. Using in power save works, however, when using timer recording, it is then in non-power save mode. Since they are fixing free during or after the warranty, I thought better to get it repaired prior to it going into lockup mode.

The NJ facility does have a rather quick turn around time. The unit was repaired and is on it's way back. Less than a week. Should have it tomorrow to give it a test drive.

Got the M10 back today. Service report says they replaced the SUB PWB ASSY. Then in the service performed section: Reset, Rewriting Program ELECTRICAL PART. Anyone else have this part replaced and did it correct the problem?

thanks.

FWIW: I hooked up the DR-M10 and have used it since last wednesday, 11/16. Started out with POWER SAVE OFF. Everything works fine, except that the top left edge, mainly the center, still gets very warm ( did this before the repair). When the unit is powered up, either playing or recording, it cools down , due to the fan. With POWER SAVE ON, the top does not get warm at all. The service center repair report list a replacement part that costs $3.00. Yes, $3.00. SUB PWB ASSY. I had about 3 loading occurances, maybe 2-3 months after I purchased it (with POWER SAVE ON). Never got the green lines. I hadn't had any loading trouble with this device for about 6 months, after I set it on POWER SAVE ON. I understand that bad media could also be a cause to a "loading error: One of the instances when I did get a loading resuted in an UNREADABLE DISK". I just thought better to send it in for repairs for the loading issue since JVC was still doing the freeby repairs. It looks like that's all they may be worth.

Well my DR-MV1S began real "Loading Bug" problems a couple of months after I had the "free" service performed. This time it simply would not complete a timer or manual recording over 20 minutes long w/o going into the "LOADING" mode and shuting down.

During the first repair, they (Cypress, CA facility) replaced Drive Unit QAL0551-002, Drive Unit QAL0651-001, E. Capacitor QECS0JM-478, and Sub Pwb Assy YB20820F1. I talked to Technical Support and they could only offer a re-booting procedure, which didn't solve the problem. Well, there goes another $18 to ship it back to JVC.

Got it back in mid-November. This time they didn't bother to double pack it with its original box that I had used. It showed up in a single big box full of Styrofoam peanuts. Box was falling apart. Lucky my machine was damaged in return shipment. This time they replaced Sub Pwb Assy YB20820F1, E. Capacitor QECS1AM-158, and E. Capacitor QECS0JM-478.

Worked fine until last week. Now will not implement any DVD timer recordings at all and has taken to rejecting brand new -RW discs (tries to format them; takes a long time; spits them out and says check the disk). So now this thing is a door stop, since only the VCR portion of the unit still works. Since I'm not investing in boxes and shipping to send it back again, I'm fighting w/ JVC for them to pick up the tab. If that fails, I did buy an extended warranty w/ Ultimate Electronics and I'll dump the problem on them.

I really want a new DVDR/VCR at this point. This thing (maybe all of them) is a lemon!!

I posted back in August (above) and decided to ship my unit back to JVC. I even included return postage. My 1st mistake was using the USPS instead of UPS. Yes, my bad! Shipped to N.J. facility and they were not even there to sign for it. I had to tell the warehouse person it was waiting for it to be picked up.
To give JVC a SMALL amount of credit they did repair the unit free of charge and it has turned on twice. Been too busy to even bother with it. They paid for the return postage, so I guess they did not even see the expensive USPS postage return stamps I included for JVC.

1st, they did the least amount of repair, so I expect the unit to fail again and when it does it will be the last piece of JVC-D.O.A. equipment I ever buy again. No way I am going through this 2 - 3 times.

2nd the unit heats up and when I pull out the DVD, I wonder how they keep from melting down. It shipped with PWR Save off and I believe everyone says to turn it on, which I just did.

3rd, JVC puts out a product that probably should have been recalled day-one. I am sure some will say at least they are fixing for free. Sorry, I am just too jaded at this point to do anything short of chucking it in the garbage and take the loss on the purchase.

Well my DR-MV1S began real "Loading Bug" problems a couple of months after I had the "free" service performed. This time it simply would not complete a timer or manual recording over 20 minutes long w/o going into the "LOADING" mode and shuting down.

During the first repair, they (Cypress, CA facility) replaced Drive Unit QAL0551-002, Drive Unit QAL0651-001, E. Capacitor QECS0JM-478, and Sub Pwb Assy YB20820F1. I talked to Technical Support and they could only offer a re-booting procedure, which didn't solve the problem. Well, there goes another $18 to ship it back to JVC.

Got it back in mid-November. This time they didn't bother to double pack it with its original box that I had used. It showed up in a single big box full of Styrofoam peanuts. Box was falling apart. Lucky my machine was damaged in return shipment. This time they replaced Sub Pwb Assy YB20820F1, E. Capacitor QECS1AM-158, and E. Capacitor QECS0JM-478.

Worked fine until last week. Now will not implement any DVD timer recordings at all and has taken to rejecting brand new -RW discs (tries to format them; takes a long time; spits them out and says check the disk). So now this thing is a door stop, since only the VCR portion of the unit still works. Since I'm not investing in boxes and shipping to send it back again, I'm fighting w/ JVC for them to pick up the tab. If that fails, I did buy an extended warranty w/ Ultimate Electronics and I'll dump the problem on them.

I really want a new DVDR/VCR at this point. This thing (maybe all of them) is a lemon!!


As long as you don't ask anyone with "Smurf" in their name (inside joke), I think the consensus is these units are POS's. If UE will give you store credit to buy a different brand, I'd do that and eat the cost of the remaining extended warranty. Too much hassle to be without your dvd player, dvd recorder and vcr for 6 weeks at a time.

. . . I really want a new DVDR/VCR at this point. This thing (maybe all of them) is a lemon!!

BTW - I also recommend NOT getting another model JVC DVDR/VCR. I got JVC to replace my lemon with a new DR-MV5S, and that thing has a number of issues. Just a few:

1. Power Save mode is now permanent, even though it has a Power Save mode that lowers power consumption even further. Look at the power consumption data when the MV5S is off compared to the older MV1S. Hate standing in front of the unit for 20 or 30 seconds, waiting to put in my DVD.

2. MV5S does not come with an IR-blaster, or even have that capability. So to use it with a cable box you have to set the cable box in advance to the channel you want to record, and don't change it. Talk about a technological step backwards!

3. Dubbing quality of VHS=>DVD is not so good. Although the MV5S has component VHS output and "quasi S-VHS" output, the internal dubbing looks to be at regular VHS levels. Had much better quality using an ancient S-VHS player connected via S-video to the old DR-M10S.

I have the exact same service done based on the 3rd repair listed in this post. Are you still having this problem or did the problem resurface? Mine resurfaced just about a week after the repair was done. I was less than thrilled with my customer service rep who really appeared to have no knowledge of this bug and refused to direct me to anyone but the service center that performed the initial repair.

Hi DesignatedD41, I have not visited "DVD Recorders" Forum for 10 months. suprise to see this thread surfaces again.

What bring me back here? Three days ago, my DR-M10S acting up again. It died twice after 30-minute recording sessions. Yesterday, it died after just 5-minute recording session. This was after almost 10 months flawless operation.

I am now on the market for another recorder. After researching all the current models of recorders, wow, did time moved at all in the past 18 months? Toshiba's Black Level Bug stills there. Panasonic stills have Macro-Black-block issue. Only very top models have firewire input. New feature TVGOS causing problems to all the models (more or less). Gee, I just want a consumer DVD recorder with HDD that my wife know how to use it ( I know, by saying that, I already asked for too much.)

BTW - I also recommend NOT getting another model JVC DVDR/VCR. I got JVC to replace my lemon with a new DR-MV5S, and that thing has a number of issues. Just a few:

1. Power Save mode is now permanent, even though it has a Power Save mode that lowers power consumption even further. Look at the power consumption data when the MV5S is off compared to the older MV1S. Hate standing in front of the unit for 20 or 30 seconds, waiting to put in my DVD.

2. MV5S does not come with an IR-blaster, or even have that capability. So to use it with a cable box you have to set the cable box in advance to the channel you want to record, and don't change it. Talk about a technological step backwards!

3. Dubbing quality of VHS=>DVD is not so good. Although the MV5S has component VHS output and "quasi S-VHS" output, the internal dubbing looks to be at regular VHS levels. Had much better quality using an ancient S-VHS player connected via S-video to the old DR-M10S.

It looks like JVC is going to replace my DR-MV1S. With another of same I think. I thought about asking for the DR-MV5S, but I saw the lower recording quality rating for it in CR. Then I found that it didn't have 2 tuners, an IR blaster, or VHS progressive scan, so I decided to try the original again. I'm thinking if the manufacture date is into 2005, I might be alright for awhile at least.

Hi DesignatedD41, I have not visited "DVD Recorders" Forum for 10 months. suprise to see this thread surfaces again.

What bring me back here? Three days ago, my DR-M10S acting up again. It died twice after 30-minute recording sessions. Yesterday, it died after just 5-minute recording session. This was after almost 10 months flawless operation.

I am now on the market for another recorder. After researching all the current models of recorders, wow, did time moved at all in the past 18 months? Toshiba's Black Level Bug stills there. Panasonic stills have Macro-Black-block issue. Only very top models have firewire input. New feature TVGOS causing problems to all the models (more or less). Gee, I just want a consumer DVD recorder with HDD that my wife know how to use it ( I know, by saying that, I already asked for too much.)

Toshiba fixed the black level problem with their current series of DVD recorders (D-R4, RD-XS34, RD-XS54). They now have an input video black level adjustment for Standard (7.5 IRE) and Enhanced (0 IRE) sources. I have an XS34 and it is a great recorder with top notch picture quality. Better than Sony, Panasonic and Pioneer IMHO.

Several entry level DVD recorders have DV input now. Panasonic DMR-ES20 (which has an LSI encoding chip that does not have the macroblock problems earlier Panasonics are known for), the Sony RDR-GX315, etc. Many new entry level models were just announced at the 2006 CES show that will have DV input and HDMI upscaled digital video output. There are also many new units with hard drives coming out, too. The TVGOS issues do not affect everyone... some are having good luck with the feature. Many don't bother to use it all (like me), and bypassing TVGOS is not a problem.

It looks like JVC is going to replace my DR-MV1S. With another of same I think. I thought about asking for the DR-MV5S, but I saw the lower recording quality rating for it in CR. Then I found that it didn't have 2 tuners, an IR blaster, or VHS progressive scan, so I decided to try the original again. I'm thinking if the manufacture date is into 2005, I might be alright for awhile at least.

More proof that CR is full of crap. The MV1 and the MV5 have exactly the same DVD recorder section with the same LSI encoding chipset, and the same video input and processing sections. The PQ as far as DVD recording is concerned is identical... no difference whatsoever. The "loading" bug problem was corrected in the MV5. Of course, any MV1 with the "loading" problem will still be repaired by JVC for free. The MV1 is now two years old. It was discontinued over a year ago. JVC has not built any MV1's since 2004. The MV5 does have VHS progressive scan, just like the MV1.

JVC did replace my non-functioning DR-MV1S (manufacture date of 8/04) w/ a refurb of the same (manufacture date of 3/04). I received it in mid-March 2006. They paid for shipping my defunct unit back to them as well as providing the refurb free of any charges. The refurb carries a 90-day parts and labor warranty from JVC.

I was a little disturbed about the older manufacture date on the replacement unit, but the CSR that worked the replacement for me advised that the "loading bug" problem was confined to a particular time span and manufacturing location, and March 2004 was before the problems showed up. That jived with what I found in some other forums that discussed the "loading bug" problem w/ JVC DVRs. Time will tell!

So far everything works like my original unit did when it was brand new. I tried all the variations for recording DVDs and VHS tapes and they all performed flawlessly. I have not observed any anomalous behavior from the unit. Of course my original unit didn't exhibit any wierdness until about 3 months into ownership.

I hope this replacement unit works out because the DR-MV1S really is an excellent recorder and versatile piece of A/V hardware when functioning properly. I'll post again if the gremlins invade this unit.

Hi, Taking great interest in these "LOADING" problems with the JVC units.

I'm in the UK with the PAL version of the DR-MV1S - unfortunately mine was fine for ages then the loading messages started and the digital-side picture started "green lining" (after the white dots and lines !). By the time I tried to do something about it, I was too late and warranty had expired. JVC in the UK just were not interested. I tried to get a price from them to have my unit repaired with these known faults - but they wouldn't even provide a price. Basically, they'd only exchange the faulty boards on those under warranty or those under 18 months old with the original purchase receipt (which I've lost !).

To move forward, I've trawled a few discussions on this unit (and the M10 which has the same floor) and followed the suggested fixes. The fixes involve changing 2 x capacitors and 2 x resistors. Having spent a considerable sum on the unit, I didn't want to just bin it !

I performed the component changes in stages to see the effect... Firstly, replaced C5207 with 4700uf 6.3v capacitor - that fixed the "LOADING" problem, but still had bad screen. The following week moved on to the resistors - replaced R5501 and R5502 with 560 ohm 0.5w. Then the "LOADING" came back again - so the following week, replaced the other recommended replacement part - capacitor C5206 - again with 4700uf 6.3v - et voila ! Everything looked great (for a while !).

Capacitors are on the Power board back-right hand side of the unit, the resistors are on the board directly below the DVD unit. I have seen these recommendations for both the DR-MV1 and the M10.

Also, another recommendation found, drilled holes in the outside cover above the power board to provide extra ventilation.

Originally, my screen would start white-dots/lines after about 5-10 minutes and be totally un-watchable after 20 mins. After the above changes, PERFECT picture for hours. However, after days of having the unit working fantastically, I'm back to the green-line scenario where the picture gradually gets worse. At least I don't get the white dots/lines - so must be moving forward.

Has anyone else tried anything like the above and moved forward - or have any other ideas (apart from the obvious bin-it and buy something else) ???????

In other forums I've seen, the above changes fix these units - I'm obviously unlucky !

Bought it May 2004. Worked for 6 months. Had it "fixed" by JVC. Worked for another 6 months. Had it "fixed" by Lifetime Service Center (under extended warranty $70.00 for labor). Worked for another 5 months. Now it won't even come on except for four small LED's on the front right. Cost so far is $520. Fixing to send it off again to Lifetime. No warranty this time - wish I could just get rid of it and wash my hands!!! Do NOT buy one of these.

I did send it back for repair. Got busy and after a month popped in a tape only to have it get stuck because I did not set it to VCR mode FIRST. That's giving JVC benefit of the doubt that it would work. Last time it took awhile to unwedge it. I'm one of the lucky ones, it did not chew up the tape. Rip off the top, get my tape out and tossing this hunk of junk. Never again will I buy a JVC.

Well I'm in month six with my DR-MV1S refurb and no problems have arisen. This is the refurb with the 3/04 manufacture date that JVC gave me as a replacement for my 8/04 manufactured original unit. My original unit started doing weird things after 3 or 4 months. After two JVC repairs, it simply started failing sooner and failing more severely.

I don't think the "bad" units can be fully repaired. I do think that the "loading bug" problems are confined to a specific group of units. If you have one of these units (e.g., manufacture date 5/04 through 12/04) and it is exhibiting the loading bug, get it replaced because the repairs don't seem to be able to truly fix the problem.

I was down on JVC because of my problems with the DR-MV1S and the two failed JVC repairs of the unit. However, JVC customer service treated me well and fairly and I now have a properly functioning DR-MV1S that I love to use. Because of their customer service, I'm willing to give JVC another chance when the time comes for more new electronics.

Mine went bad after 10 months. Droped it off at JVC repair and they replaced the board. No probolems since (been 6 months). I did see the "loading" message yesterday for a minute or so and thought, "not again", but it loaded and everything was fine. This seems to happen when you have it unplugged for awhile.

These dvd players seem very sensitive to the media you put in them so that is bit of an issue.

Hi,

I just found this thread as I have a JVC DR-MX1S with exactly the same "loading error" problem. If you listen to the drive it sounds as if it's stuck, I found a very slight nudge to the unit then power it on/off with the plug and walk away from it for a while and it recovers itself and switches off. The drive will be fine when switched on and nothing is lost on the HDD :-)

Steve

As long as you don't ask anyone with "Smurf" in their name (inside joke), I think the consensus is these units are POS's. If UE will give you store credit to buy a different brand, I'd do that and eat the cost of the remaining extended warranty. Too much hassle to be without your dvd player, dvd recorder and vcr for 6 weeks at a time.
Anyone with a brain can read this and other threads at video help and conclude that these JVC DVR's are POS. Except for the biggest jerk I have come across in any forum, Lordsmurf, I think everyone would agree. :o

Anyone with a brain can read this and other threads at video help and conclude that these JVC DVR's are POS. Except for the biggest jerk I have come across in any forum, Lordsmurf, I think everyone would agree. :o

About Lordsmurf? Yes I agree.

Oh......and yes about the JVC as well.

I thought my JVC HDD/VHS combo recorder would be free of the loading bug because it was listed as "remanufactured" from ecost and came in a JVC repackage. But it ran for a couple months and developed the loading bug. It sits waiting for me to contact JVC about a return. If you look at the JVC web site, they are virtually out of the DVDR business. Definitely a POS.

JVC has the ability to fix these machines, and several electrical/electronics hobbyists and specialists have discussed the fixes for these machines in depth. It was only found in first general 2004-era JVC machines, in a small percentage of units. The 2005 models and beyond are fine.

One of the problems with machines re-breaking is that the damage can spread to other components. It's sort of like the brakes on your car. This is less common, but still possible.

Tons of info online here:
http://forum.videohelp.com/viewtopic.php?t=255081 and
http://forum.videohelp.com/viewtopic.php?t=241001

Grab something to drink, it's a long read.

I purchased one of these units in late 2004 from a local shop. It was manufactured in June 2004 in Japan. After a couple of months of use, I experienced the "loading" error and a total lock up of the unit. This caused me to investigate this issue on the Internet and I was disgusted to find that this was becoming a common theme with these units. This was at the very beginning of the trouble reports and the suggestion at the time was to put the unit in "power save" mode; which I did.

Hundreds of recordings later (the unit would be "on" for 8-10 hours straight, sometimes) with no issues whatsoever, the "bug" hit during a recording. The video began major stuttering (I was watching the video being recorded via component outputs) which led to the unit resetting, displaying the "loading" message and finally restarting without any intervention on my part. I was able to resume the recording from that point and finalize the disc with no apparent issues.

The next evening, I witnessed the "stuttering" during a recording, but not "loading". I finally decided to box it up and ship it to JVC for repair. My unit also has the CD "skipping" issue that is referred to on their web site.

I asked them to address the "loading" bug, the CD bug, and if they would update the firmware to accommodate the faster media being manufactured. I don't know if this last issue will be addressed, but I'm hoping for the best.

They received my unit this past Monday (10-30-06). I called the JVC service number and selected option "4" and eventually spoke to a person. He confirmed they received my unit and began repairs on the 31st. It should be finished in a couple of days and will be returned shipped via UPS ground. They will notify me with the tracking number when that occurs.

We'll see how this progresses and how successful the repairs.

lamer

Honestly, that single issue sounds like a disc with a bad spot. I've run into that with DVD-RW in the past. And sure enough, computer analysis of the disc showed it to have developed a bad spot, so into the trash it went.

But it probably doesn't hurt to have it fixed/upgraded/updated anyway. :)

I hope I didn't take the risk of their technicians goofing things up when I really didn't need to. It has really been a stable device and has burned over 650 disks with one or two "coasters" in the process.

I guess I don't quiet understand the process of writing to the disk. My understanding is that the initial "reading" of the disk tells the writer the particulars on what settings (writing strategy) to use when writing to the disk. This is a "best guess" given the parameters in the firmware lookup tables. After that, there is no feedback to make on-the-fly changes as it writes to the disk. Is the laser obtaining some kind of feedback from the job its doing?

If there is no feedback and the laser is burning its little heart out with a particular writing strategy and hits a bad spot on the disk, how can it tell? Why would I see the effect of the bad spot at the component out jacks? I assumed I was seeing the output of the video processor just before it is processed to be written to the disk, not after it is burned to the disk.

I would assume you would only really know about the quality of the burn when you go back to play it.

Am I confused or what?

lamer

Received my unit yesterday. A total of nine days turnaround for the repair. Not bad. I left the repair documentation at home, but I do remember that a circuit board was replaced, a couple of other components and "program rewrite". I'll post the exact information later. I hooked the unit up and began using it to record shows from my PVR. I was watching (monitoring the video to remove commercials) the video on the component "out" connection. Worked flawlessly for a couple of hours...

No "stuttering" of the video, no sign of any trouble...BAM! The video dropped out, the "LOADING" message began flashing on the display. After a minute or so, the unit powered down.

Powered it back up and it recorded the remainder of the show (ten minutes) without a problem.

Grrr.

lamer

Again, what blank media are you using? Your issue sounds like blank media. Remember that "LOADING" is a generic error message that something is wrong. Most of the time, it points to signal drop-out or a media issue.

Well, I was hoping for that three day turnaround time. Looks like at this rate it will be three weeks if I'm lucky. I sent the recorder and it was received at JVC on February 23. I called twice about its whereabouts. The first guy said they didn't have the parts. When I said that was strange since it's a known problem, he typed something and said they did have the part and I would receive it shortly.
The next time I called I got the old we are waiting for the parts story.
This is so frustrating!
Any suggestions?
Thanks.

Nancita - Wow, on a whim I just checked this old thread that I originated and am sad to see people are still posting with problems. The best thing to do is call JVC corporate HQ in New Jersey and work your way up the customer service chain and personally take up some manager's time. With a phone call to a service center, they can do wonders.

Hi, folks. I bought one of these about 3 years ago. Never had the loading problem. However, I have a slight problem with playback of DVD's. Almost every rental DVD I play, after approximately 10-15 minutes, the video starts to roll. I have to go to the unit and touch it or move it slightly to get it to stop. Also, I have had 2 DVD rentals load properly, start up properly, play the previews properly, then when I select Play Movie, it goes to a black screen, with the indicator showing PLAY and the disc spinning. Won't play. Only way to continue is to eject. No controls (remote or on unit work) Just get the red circle w/line. They did play in another JVC DVD player. Tried turning it off, restarting the unit by unplugging, selecting start from scenes. Is this a problem with the unit or just certain DVD's can't be read?

Thanks.

Rono7 - sorry, I haven't encountered this problem myself. Since almost all rental your dvd's exhibit this problem, sounds like it is the player. The few problem dvd's I have encountered failed completely to be read.

Must have had a loose component cable. Just replaced my av receiver and after re-connecting all the cables, the video roll hasn't happened since.