For anyone who has this OTA STB:

1. Does it output HD via component cables?
2. Does it output SD at the same time thru either S-video or composite?

What indoor antenna works well with it?

Thanks.

1) Yes it does - and it looks great
2) I don't think so but I haven't tested. I will try tonight if I get a chance (Wednesday night her shows are on, so it is unlikely that any dinking with the TV will be accepted.)

I use the $50 Radio Shack amplified settop antenna and it pulls in all the local digital stations.

-Suntan

The SD output is important to feed dvd recorder

I have the box, feeding both component output (when I move the cables over from the cable HD DVR) and S-video. It works great. You can't drive BOTH the component and S-video/composite at the same time...you have to go into the setup menu and change it back and forth. But it's a fairly painless process, just a menu click or two.

When you set it up for S-video/composite, it'll feed either one. It should do what you need with no problems.

I have the same indoor antenna as the other person posting on this thread. The local digital signals are so strong here, I have to shut off the amplification. The antenna in question is sold at WallyWorld, probably found on the same shelf as the US Digital STB.

I'd like to add that the USDTV firmware has been steadily improved over the past several months. The latest firmware "remembers" the user's aspect-ratio setting on a per (sub)channel basis. With the old firmware, chaning the channel would unconditionally revert to the default-aspect ratio (letterbox for 480i/S-video output)

The latest firmware also remodulates the ATSC closed-captions onto the S-Video/composite output. This lets you can turn-off the USDTV's "graphical captions", and then use your TV's closed-caption decoder. (Unfortunately, there's no way to determine the box's firmware just by looking at the box in the store.)

As others have noted, if you want to simultaneously record (to VCR/PVR/DVD-recorder) and watch HD, then the USDTV can't do it. The Sylvania SRZ3000 has simultaneous SD+HD outputs, but the component-output is 480i/1080i only. (The USDTV component-output allows you to choose 1 from 480i/480p/720p/1080i.)

what's the website for the box maker?

Originally posted by telemike
what's the website for the box maker?

The box is made by Hisense (http://www.hisense.com/en/index.jsp) in China. The set top box (http://www.hisense.com/en/products/tv_list.jsp?pcat_id=01&pcat_name=TV&pscat_id=0105&pscat_name=Set%20Top%20Box) product page has the USDigital labelling on the box shown in the picture.

I just stopped in my local Wallymart and couldn't find it. Is tuner a regional item?

No it is being sold nationwide. Perhaps your store was out of stock?

When I went looking for them last summer it was hidden on a bottom shelf somewhere and I had to ask for it.

- Tom

The Walmart I bought mine at stocked them beside the antennas.

Yeah, when I got mine it was sitting at the bottom of the "things thrown here because their is no good place for them" shelf. May require some snooping around. Both of the Wallys here had only one in stock so it is not unlikely that it was out of stock.

@ pcdvdguy

Would you happen to know what the latest firmware is or if their is a webpage that shows the changelog? Thanks.

-Suntan

Originally posted by Suntan
@ pcdvdguy

Would you happen to know what the latest firmware is or if their is a webpage that shows the changelog? Thanks.


As far as I can tell, http://www.usdigitalhdtv.com doesn't post any kind of detailed firmware information.

The software in my box is very new: USDigital software 2.5.61 (2.4.18-7)
I received this upgrade because I identified a (Los Angeles) market-specific problem. The San Diego and Los Angeles WB-affiliates (KSWB, KTLA) happen to use the same virtual-channel assignments (5-1, 5-2.) The older USDTV firmware wasn't capable of remembering both stations simultaneously (one would replace the other.)

The newer firmware is supposed to address this problem, but I can't test it right now. (It also has the other added-features I discussed earlier in this thread.) During summer-time, the high Southern California air-temperature (helped by LA's smog-levels :)) allows some San Diego stations to 'propogate' all the way to Los Angeles. During the evening, I can occasionally tune both San Diego and Los Angeles stations simultaneously (with an attic Radio Shack UHF-antenna.)

I also asked USDTV to allow direct (physical) channel-changing via the remote-control (to get around this problem.) But I think they rejected that idea, since that would create a different set of support/troubleshooting issues.

There is one lingering issue with the latest firmware, and it relates to the system-clock. After an hour of "channel surfing", the STB loses the correct time. Thankfully, this only affects the "channel guide." And I can easily re-sync the clock from the user-menu. I think this problem is caused our local USDTV-broadcaster (KJLA/49) -- they need to set their clock to the proper time! (They're not alone -- another broadcaster forgot about Daylight Savings!)

Originally posted by Suntan
Yeah, when I got mine it was sitting at the bottom of the "things thrown here because their is no good place for them" shelf. May require some snooping around. Both of the Wallys here had only one in stock so it is not unlikely that it was out of stock.

Same here in Ohio. I think the "bottom shelf because we couldn't figure where else to put it" placement is the standard one. ;)

Hi,

I just bought this item as a Christmas gift for my brother. He's been whining for a long time that he wishes he could try and see what kind of HDTV programming/reception he can get in his home -- and then I saw the US Digital unit at Walmart and thought, "hey, this might make a good Christmas gift for him!"

My brother also has a Tivo (as do I!) and I'm wondering if it is possible to have the Tivo change channels on the US Digital Receiver so he could record off of it?

I'm also a little disappointed that it doesn't output to component and s-video/composite simultaneously. Is this a hardware limitation? Or can a firmware upgrade add this feature?

I think this is an important feature so that he can watch on component and record to a Tivo/VCR at the same time.

I'm wondering if I should try to find another receiver for him?

Originally posted by Mr. Stinky Pants
Hi,

I just bought this item as a Christmas gift for my brother. He's been whining for a long time that he wishes he could try and see what kind of HDTV programming/reception he can get in his home -- and then I saw the US Digital unit at Walmart and thought, "hey, this might make a good Christmas gift for him!"

My brother also has a Tivo (as do I!) and I'm wondering if it is possible to have the Tivo change channels on the US Digital Receiver so he could record off of it?

I'm also a little disappointed that it doesn't output to component and s-video/composite simultaneously. Is this a hardware limitation? Or can a firmware upgrade add this feature?

I think this is an important feature so that he can watch on component and record to a Tivo/VCR at the same time.

I'm wondering if I should try to find another receiver for him?

If you want more sophisticated output, you may want to look at the LG4200

The SIR-T451 IS $250 at CC with a $50 rebate which make it about same
price as the USDTV. It outputs on both composite and component at same
time. Also has a DVI output. I have the LST 4200A myself and love it. It runs around $290 if you order it online from Cousins are Value Electronics.

Can you use a Tivo to change channels on either the SIR-T451 or the LST 4200A?

I'm interested in this US Digital box, also. But according to the USDTV web site, the service is not available here (Detroit area). Actually, I'm not interested in their service, but want to use this for OTA HD reception only.

Can this box be used just for OTA without registering with USDTV or signing up for their service?? I must assume so if Walmart sells them nation-wide.

Thanks.

If you buy it at Walmart then yes, it will work fine with no subscription. But be very aware of the ones on Ebay that will NOT work that way, and are not properly listed. There are other threads about this scam.

- Tom

Originally posted by trbarry
If you buy it at Walmart then yes, it will work fine with no subscription. But be very aware of the ones on Ebay that will NOT work that way, and are not properly listed. There are other threads about this scam.

- Tom

Whoh, thanks for the heads-up!! I was thinking of buying one from eBay as a cheap way to get by until I can afford the HD Tivo.

Originally posted by Mr. Stinky Pants
Can you use a Tivo to change channels on either the SIR-T451 or the LST 4200A?

Don't see how unless there is some off the wall cable box code that would work on the STB. It would then only switch to the main channel not the sub channels even if you could find a code that would work. So for all practical purpose the answer is no.

I am thinking about buying the US Digital HDTV Tuner/Receiver from walmart and using the vga input on my InFocus 4800. Anyone have any experiance with that set-up?

The USD box has:

* Composite video output. (This is a standard RCA cable.)
* S-Video output. (A standard S-video cable.)
* Component video output. (The standard three RCA cable setup.)

It also has standard analog (RCA) audio output and a digital audio output for DD5.1.

If your InFocus can do any of the above, you're in business. If not...nope.

Originally posted by Inundated
The USD box has:

* Composite video output. (This is a standard RCA cable.)
* S-Video output. (A standard S-video cable.)
* Component video output. (The standard three RCA cable setup.)

It also has standard analog (RCA) audio output and a digital audio output for DD5.1.

If your InFocus can do any of the above, you're in business. If not...nope.

Yep, the 4800 has s-video and component via VGA. Audio would go through the reciever.

What I was getting at, is how good does the USD work? Can it pull in a signal, or does it drop signals often. I am looking to get an OTA HDTV reciever and cancel my cable subscirption. I mostly watch DVD's (not that much tv), but would like to get a good picture. Right now, without cable, analog tv is snowy and fuzzy. If I could get a HDTV picture over the air, I would be set.

Just bought new panny 53x54 and looking for OTB. Going crazy trying to find the best box for the $$$.. Read reviews on LST-4200A, Zenith HDV420, Sylvania SRZ3000, Panasonic TU-DST52 and now I read about the Wally USDTV for $198.00. Will only be using for OTA channels.

Was looking on ebay and most of them are selling for close to retail with the exception of the Sylvania which doesn't have the 720i.

I'm leaning towards LG LST-4200A which I can get for $279.00 delivered.

Any opinions, reviews of above or others would be greatly appreciated....

Originally posted by doogiehowser
Yep, the 4800 has s-video and component via VGA. Audio would go through the reciever.

What I was getting at, is how good does the USD work? Can it pull in a signal, or does it drop signals often. I am looking to get an OTA HDTV reciever and cancel my cable subscirption. I mostly watch DVD's (not that much tv), but would like to get a good picture. Right now, without cable, analog tv is snowy and fuzzy. If I could get a HDTV picture over the air, I would be set.

Pick up a USDTV from Walmart and try it out if the picture is great then you
can alway return it and do a step up to a better STB. CC has the SIR-T451 for $250 with a $50 dollar rebate which makes it about the same price and it has gotten great review and it has a DVI ouput plus a QAM tuner.

Yeah, receiption wise I have no complaints (obviousely ymmv based on a lot of factors) the only dropouts I have experienced are due to the channels being fubar-ed on the distribution end.

Channel surfing speed is good enough and PQ looks great. The only issue I see with it is the remote receiption.

By all means run to the local Wally World and try it out.

PS. the one from Walmart works fine for free OTA, you don't need any form of contract with USDTV to use it. Stay away from the ones on Ebay.

-Suntan

went to wallyworld and sure enough as another poster said, it was in the antenna section for $198.00
No display model. From looking at the picture on the box of the connections and remote I can't see where or how you change the outputs from 480/720/1080?

Any one know how this is done, manual switch on rear, remote?

Thanks

I started with this box when I first purchased my HD capable TV a month ago. The picture is fantastic - no complaints.
However, it was buggy. Trying to scan for channels often resulted in the unit locking up completely. It seemed very picky about some low-strength signals and seemed to be unsure what to do with them.

I finally returned it and got the LG LST-4200A. It blows the USD box away in terms of features and interface. I can't decide if the picture is quite as good as the USD though...

And with our sky-high local sales tax (9.25%) - the LG was less than $60 more.

I have not come up with any ideas of how to get my Tivo to control it. But my locals come from antenna now - and a good analog signal still looks better than the 480i signal from the LG. So this isn't a problem.

Originally posted by noeffort
went to wallyworld and sure enough as another poster said, it was in the antenna section for $198.00
No display model. From looking at the picture on the box of the connections and remote I can't see where or how you change the outputs from 480/720/1080?

On the remote.

Menu > Setup > Set Video Mode

Your options:

- Composite/S-Video
- Component 480i
- Component 480p (HDTV)
- Component 720p (HDTV)
- Component 1080i (HDTV)

One other note: if I remember right, I think the USD box comes out of the gate expecting an SD set. There's a way to get it to talk to the HDTV set, it's in the manual you can download here:

http://www.usdigitalhdtv.com/manual.php

Hi Jag,

Looks like I'm going the same path you went, - plan on buying the USD and see if I get any stations in my area. If I do I will return it and buy the LG-4200A.
Any idea what generation chip in the USD? Seems all the highly rated boxes have 4th generation with 5th due out early next year.

Do you leave the format on 1080i for all stations are do you have to change this setting?

Can get it for LG for $279.00 delivered. USD will cost me $212.00 with tax.

I'll post how it works out for me.

I believe (he said, talking to himself) that the USD is a 4th generation box. They've already announced a 5th gen box for sometime next year. I'm sure LG, Samsung, etc. will have them out at about the same time, too.

I'm very happy with the box. If I were buying *again*, I'd possibly look into the highly regarded LG 4200A box (if only for its QAM tuner), but for an upgrade...I'll wait till the 5th gen boxes come out.

What's the purpose of the quam tuner?

That's "QAM" (it's an acronym for something, I forget)...it'll allow you to tune HD cable channels in the "clear" without a box. You can usually get the local OTA channels carried by the cable company this way. (i.e. the network affiliates...not the stuff they scramble or charge extra for)

If you don't have cable, it's just part of the box you won't use. ;)

Originally posted by martin1
Manuel switch on back

My USD box has no such switch on the back (or front).

You have to go through the setup process described in the manual...

I do get basic cable - I read somewhere that their supposed to provide HDTV for networks no charge - true?

My cable company wants another $15/month for HDTV. I only want the networks for sports.... If I can get it for free, I'd rather pay the upfront costs for the Receiver and antenna and be done with it.

Thanks

Just FYI, if anyone is having the buggy autoscan lock problems that Jagergeek discribed it is a known problem that affected units with older firmware on it.

It happened to me on one of my locals (UPN) and there is a firmware fix for it. Email Steve Morse (smorse@usdtv.com) and discribe the problem. He will most likely email you a USB drive with the updated firmware on it. It took all of 2 minutes to update the firmware and it solved the problem. All told I was without UPN for about a week.

FWIW, the problem occurs when your local channel doesn't send the channel info correctly in the stream header (if memory serves) it will lock the unit during channel scan but you can go in and manually add the other non-offending channels.

-Suntan

Originally posted by Suntan
Just FYI, if anyone is having the buggy autoscan lock problems that Jagergeek discribed it is a known problem that affected units with older firmware on it.

It happened to me on one of my locals (UPN) and there is a firmware fix for it. Email Steve Morse (smorse@usdtv.com) and discribe the problem. He will most likely email you a USB drive with the updated firmware on it. It took all of 2 minutes to update the firmware and it solved the problem. All told I was without UPN for about a week.

FWIW, the problem occurs when your local channel doesn't send the channel info correctly in the stream header (if memory serves) it will lock the unit during channel scan but you can go in and manually add the other non-offending channels.

-Suntan

The cable system should be providing some local HD channels (the ones you could recieve with an antenna for free) unencrypted at no extra charge. However you would have to pay them $5-7/month to rent a compatible HD cable box and they might want to add a charge for the channel guide too. A larger monthly charge would be a special HD channel package with additional HD channels like Discovery-HD, TNT-HD, ESPN-HD, maybe HDnet and InHD.

@All, I think Joxer meant to cut&paste the post above mine...

-Suntan

Is there any antenna issues I need to look out for. I'm in a fringe reception area
(40 to 50 miles from Milwaukee) and using a tower mounted, amplified antenna now with great results.
VHF is crystal clear and UHF only slightly worse. What am I in for when I try to tune in an HD channel, does a strong SD signal indicate a usable HD signal?
Is my tower mounted amp. usable for HD signals?

Thanx

Originally posted by Rudeross
Is there any antenna issues I need to look out for. I'm in a fringe reception area
(40 to 50 miles from Milwaukee) and using a tower mounted, amplified antenna now with great results.
VHF is crystal clear and UHF only slightly worse. What am I in for when I try to tune in an HD channel, does a strong SD signal indicate a usable HD signal?
Is my tower mounted amp. usable for HD signals?

Thanx

I think you should be in a great position to try digital. I have a tower set up similar to yours, and my analog reception is not as good as yours.
And yet, I get perfect digital from all of the digital equivalents.
Understand that each TV station currently has an analog transmitter and a digital transmitter. Some of the current digital transmitters are low power, but hopefully that will change as time marches on.
http://www.antennaweb.org/aw/welcome.aspx is good to see what you might expect from the digital broadcasts.
I have reached the point that my TV viewing is based around what is going to be broadcast in HD more than any other factor.
Try it, you'll like it!
Nat

@Rudeross

I agree with nathill. My analog receiption is poor at best, ghosting and snow, but I get all of the digital channels in my area with no dropouts. Of course OTA receiption is a black art/trial and error thing. Also is does depend on how your local channels are sending out their digital signal (full power vs a few KW)

-Suntan

Doesn't the fact tha the USD TV box doesn't have a DVI w/HDCP output in the future the HDTV broadcasts could be forced to display at 480p? Would it have problems with broadcast flag?

nathill, Suntan, thanks for the info. After CES I'll put it to the test.

rudeross

Originally posted by Suntan
I agree with nathill. My analog receiption is poor at best, ghosting and snow, but I get all of the digital channels in my area with no dropouts. Of course OTA receiption is a black art/trial and error thing. Also is does depend on how your local channels are sending out their digital signal (full power vs a few KW)

Agreed. Here's a visual example...

Station: KDKA-TV Pittsburgh (analog 2, digital 25)
Location: A hotel in Cranberry Township, PA, a northern suburb of Pittsburgh at the I-79/U.S. 19 interchange with the Pennsylvania Turnpike
Equipment: US Digital STB, hooked into the laptop computer with WinTV USB to capture video displayed below. RCA ANT1250 amplified indoor antenna. No south-facing windows (all the Pittsburgh TV towers are south of the location, at least 20 miles or so away). Third floor. Antenna sitting on the bed facing at the back wall :)

Analog:

http://www.nowbie.net/kdkaanalogsmall.jpg

Digital

http://www.nowbie.net/kdkasmall.jpg

The above pictures were taken within a couple of hours of each other with the same setup/location/etc. The analog picture above is the best looking analog picture I could squeeze out of KDKA at that location.

Doesn't the fact tha the USD TV box doesn't have a DVI w/HDCP output in the future the HDTV broadcasts could be forced to display at 480p? Would it have problems with broadcast flag?

It currently outputs HD res via component. What would make it not output HD res via component in the future? The ATSC standards have already been set, so they can't change how they broadcast the info and the only way to upgrade firmware is if I plug a usb drive into the back of it.

Or do you know something I don't?

-Suntan

If you buy a tuner before July 2005 you'll be fine. Only boxes made after that will watch for, and obey the broadcast flag.

Originally posted by Suntan
It currently outputs HD res via component. What would make it not output HD res via component in the future? The ATSC standards have already been set, so they can't change how they broadcast the info and the only way to upgrade firmware is if I plug a usb drive into the back of it.


My USDTV box periodically attempts to hunt the ether for a broadcast source for firmware upgrades and I see no configuration option to disable the automatic updates. Since I'm not in Utah, it never finds any upgrade source, but there are no garantees about the future.

I've never seen my box looking for firmware upgrades. How do you know it is doing this?

I've never seen the USDTV box I installed do this, either...

Originally posted by Inundated
I've never seen my box looking for firmware upgrades. How do you know it is doing this?

While watching TV, it puts a message box on the screen that says it going to start looking for newer software unless you hit the exit button on the remote to postpone the search. It gives you about 10 seconds to find the remote and its exit button before the picture goes away and it starts scanning. Once it starts scanning, you have to pull the plug to get its attention.

Firmware version is "2.5.41 (2.4.18-7)".

Someone said the reciever is not a true HDTV reciever, that it only gives DVD quality, not 720p or 1080i. I looked at the walmart website, and it says the same thing- DVD quality. Does anyone know if there are settings to get the higher resolutions?

It is a true HDTV receiver. Walmart.com is referring to USDTV's service, which is 480P.

Originally posted by vman41
While watching TV, it puts a message box on the screen that says it going to start looking for newer software unless you hit the exit button on the remote to postpone the search. It gives you about 10 seconds to find the remote and its exit button before the picture goes away and it starts scanning. Once it starts scanning, you have to pull the plug to get its attention.

Firmware version is "2.5.41 (2.4.18-7)".

I've never seen this on my box. I'll post the firmware later when I have it near me...

I wonder if this has to do with the presence of any USDTV channels in the market, either live or testing. I thought they only had two markets up and running right now, and I'm pretty sure Cleveland isn't even close to testing.

Originally posted by doogiehowser
Someone said the reciever is not a true HDTV reciever, that it only gives DVD quality, not 720p or 1080i. I looked at the walmart website, and it says the same thing- DVD quality. Does anyone know if there are settings to get the higher resolutions?

The US Digital box outputs 720p and 1080i natively, via component video.

I'm still trying to remember how it comes out of the box, but it might come out set to 480i. It's a relatively trivial matter to get it into 720p or 1080i if that's the case....a simple menu setting which is in the manual.

And don't worry about changing the resolution to something your tv can't support and then not being able to see the screen to set it back. It has a timeout feature like changing the res on your PC monitor. You have to acknowledge that the new res is ok or it will automatically revert back to where it was.

Yes this thing puts out HD material. Just because it is cheap, and is bought from a cheap store (Walmart) doesn't mean it isn't the real deal. If you want a great picture via component (no DVI) and you don't want to pay a lot then this is your set, end of story.

-Suntan

I don't have one of these but do you need a phone to get firmware updates?

Originally posted by Inundated
I've never seen this on my box. I'll post the firmware later when I have it near me...

I've never seen it either. I don't have access to it to check the FW revision but if it ever did this believe me I'd hear about it.

The box was purchased from Wal-Mart in October, if that helps any...

I have software 2.5.59 (2.4.187) no my USDTV and have never had any messages about searching for updates either. I am in St. Louis and have no USDTV service.

My usd box will not display WYES dt-11 in N.O. Locks channel and shows strong signal strength but refuses to display a picture. Must be a PSIP issue. dt channel does not map to analog ch number. ALL other channels are ok(dt's 13 15 21 24 25 29 36 40 43 46 50)

@robertawillisjr

No, it has a usb connection on the back of the box that you plug a usb drive into then cycle the power to flash new firmware. If you need a firmware flash you email usdtv service and they will ship one to you with the firmware on it, along with a stamped return envelop. It really is the easiest firmware update method I have seen.

@phitz

I suggest you do as above. Email Steve Morse (smorse@usdtv.com) and expain your lockup on channel 11 issue to him. More than likely he will tell you you need firmware version 2.5.59 (might want to check to see what version your box is on currently.) This is what I did and it solved my problem, which was identical to yours.

-Suntan

Thanks to your replies I was able to find the tuner on the lower shelf by the rabbit ears and other miscellaneous stuff.
Now I have a choice, there seems to be early and later models. One of the four in stock is shrink wrapped and the other three are just taped boxes. The shrink wrapped box has some added text about a "30 day satisfaction return" (hey this is Wall Mart 30 days is the least I expect)
Is anybody aware of any software revision on newer models, is the shrink wrapped box the latest release?

I don't know about the software revisions...Suntan would probably be able to help you there.

I do have one question - does any universal remote work with this? I'm on the road again, and, well, I brought the USDigital box with me, hoping to snag some digital TV on the road. But I...umm...left the remote at home. (urp!) And of course, this box doesn't do squat without a remote.

I have even tried the Nevo remote program that comes with my iPaq 2215, and I can't get any codes working with it so far. It doesn't list Hisense (the manufacturer) in anywhere except the TV section of the downloads, and none of those 20 codes work with it.

Going to do some exploring. I might even buy another box and then move the second box into the bedroom or something...but I'm hoping to avoid that. If I can't get a universal remote to work with it, I'll likely just box it up until I go back home :D

For all things related to universal remotes try www.remotecentral.com .

Good luck. And let us know what you find out.

- Tom

@robertawillisjr

No, it has a usb connection on the back of the box that you plug a usb drive into then cycle the power to flash new firmware. If you need a firmware flash you email usdtv service and they will ship one to you with the firmware on it, along with a stamped return envelop. It really is the easiest firmware update method I have seen.


So anyone just waiting for an update to magically occur is waiting in vain? This is what I thought. It is not a bad system, its just that I don't think some of the posters were aware of it.

Thanks

Originally posted by trbarry
For all things related to universal remotes try www.remotecentral.com .

Yeah, I'm aware of RemoteCentral...I was hoping not to have to go searching through its huge site and that someone knew it right off ("Oh, you need the URC-387718").

Alas, a relatively quick search of the site and of the forums yields nothing matching U.S. Digital, US Digital or USDTV. And I mean NOTHING. 0% when you put it in quotes.

Oh, well, I tried! I might snoop around WallyWorld later today (one good thing - they're everywhere) and see if anything looks obvious.

Hi all -

Just brought this thing home and hooked up through component. The USDTV logo comes on for ~30 seconds, it flashes a message "testing flash" or something, then the message "USB test failed" comes on and that's all it does. Remote and power button are unresponsive.

Should I just return it or go through the hassle of USDTV customer service?

Thanks.

artulo - that sounds bad...I'd return it. Luckily, WallyWorld will likely exchange it with no hassle.

I looked for the Samsung SIR-T541 but it was always out of stock. So, I went to Best Buy and now my brother is going to get the LG-3510a as a Christmas present instead of the USDigital.

As for the USDigital, instead of returning it to Walmart, I'm thinking of keeping it for myself to play around with. I don't need simultaneous component/s-video/composite outputs so I might be happy with it.

I have the USDTV HDTV receiver, and have been using it for the past three months with no problems (receiving OTA in San Francisco). But last week I stopped receiving the local ABC affiliate (KGO). The channels are there (7.1 and 7.2) with strong signals, but no picture. Apparently, others in the area have noted this problem. I tried rescanning the channel, rescanning all channels, and unplugging the box. No luck.

Then the following came across the local HDTV Yahoo group from an engineer at KGO:

********
Per the revised ATSC specification for PSIP, we had to change out two
programs from 1 and 2 to 3 and 4, respectively. The program number
shows up in the PMT, which is supposed to direct the receiver where to
go look up the PIDs for the video and audio packets for each program.

We made this change last week -- December 14, about noon.

If a particular receiver's software has not been designed to update the
minor channel numbers (and corresponding video and audio information)
properly it could cause the problems that have been mentioned.

The Samsung T-151 is one of the early receivers, if I recall correctly.
********

The short of it is is that my USDTV box no longer can get this station. I'm wondering if I need a firmware upgrade. I'm at work right now and don't have the firmware numbers (I can send them later). Please help.... other than a firmware upgrade, is there something else I could try?

Thanks.... Brian

Brian,

Email Steve Morse smorse@usdtv.com with your explination of what is up. He is from the service department and he responded to my problems within 24hrs. I would suggest you include what your current firmware revision is for reference.

Let us know if a firmware update is needed for future reference.

-Suntan

I sure hope these changes won't "break" the USD receiver as other stations do this in other markets...

Originally posted by bnwinsf
I have the USDTV HDTV receiver, and have been using it for the past three months with no problems (receiving OTA in San Francisco). But last week I stopped receiving the local ABC affiliate (KGO). The channels are there (7.1 and 7.2) with strong signals, but no picture. Apparently, others in the area have noted this problem. I tried rescanning the channel, rescanning all channels, and unplugging the box. No luck.


I heard back from USDTV. I'm using relatively current software on my USDTV receiver -- 2.5.57 (2.4.187). The USDTV rep had asked me to reboot the receiver and start with a clean slate -- scanning the channels. This didn't work. She doesn't have any suggestions for me now, but they will research the issue. On the SF Bay HDTV Yahoo group, there are some very recent postings that question what KGO did in the first place. We'll see what happens.

Folks considering this receiver might want to take this into account. It's troubling the broadcasters can make changes that essentially render receivers useless. It's clear to me now that HDTV is very much still in a beta testing phase.

Brian

Originally posted by bnwinsf
I heard back from USDTV. I'm using relatively current software on my USDTV receiver -- 2.5.57 (2.4.187). The USDTV rep had asked me to reboot the receiver and start with a clean slate -- scanning the channels. This didn't work. She doesn't have any suggestions for me now, but they will research the issue. On the SF Bay HDTV Yahoo group, there are some very recent postings that question what KGO did in the first place. We'll see what happens.


More info I received from the USDVT (I'll say this for them... they sure are responsive:

"I found the group and saw that although there are others that are not experiencing this problem, we are definitely not alone with this issue. From the description the KGO engineer provided, you should absolutely not have a problem getting these 2 channels. Our software can handle that kind of change. We are attempting to get in contact with their engineering staff to determine the actual change was so we can resolve this for you.
We appreciate your patience and let me reassure you that we are working to resolve this issue as quickly as possible."

Hope others find this useful. I will report back with anything new.

-- Brian

SO, I returned the reciever to WallyWorld, exchanged for another (that had already been opened, ha ha) and this one works fine. Overall I have been impressed with this little box, but it *is* my only experience with an HD STB. I have it hooked to a Philips Indoor antenna and get all the local channels that I should be getting OTA (between 12 and 21 miles away).

The "channel guide" seems useful, but for some reason only some of the channels have program data listed, while others have just a generic 'hdtv program" or similar title listed.

Watching MNF last night was fun, but I got lots of audio dropouts even though the signal strength bar was ~85% steady. No other channels were doing this so it must have been the channel.

artulo:

Where are you located? I suggest you add that to your user profile, so folks can respond to questions based on your location.

For example, here in the Seattle area, we have had ongoing problems with our ABC station KOMO-DT with picture and sound dropouts--sometimes together and sometimes not.

Everything HD is so new that everything is still suspect when a problem occurs. Could be the STB, could be a reception issue, could be the local station, could be the network feed, could be the source program, could be the HDTV, could be ???

Anyway, sounds like things are working well for you for the most part.

Regarding program data, it is sent by the local stations themselves as part of "PSIP" data. Some stations provide it and many do not. So, that is probably not a STB issue for you.

Originally posted by bnwinsf
More info I received from the USDVT (I'll say this for them... they sure are responsive:

"I found the group and saw that although there are others that are not experiencing this problem, we are definitely not alone with this issue. From the description the KGO engineer provided, you should absolutely not have a problem getting these 2 channels. Our software can handle that kind of change. We are attempting to get in contact with their engineering staff to determine the actual change was so we can resolve this for you.
We appreciate your patience and let me reassure you that we are working to resolve this issue as quickly as possible."


Problem might be fixed....just received this from USDTV support:

I just got off the phone with the engineers at KGO. We were able to
determine a problem that would have caused our receiver to not work
properly. They have fixed the problem as of about 3:00 PST. If you go back
and re-scan that channel, I believe it should work now. If the problem
persists, please let us know.

Can't wait to go home and try it out. -- Brian

Nice to see how responsive USDTV was to this issue! And KGO-TV's engineers seemed to step up to the plate, too. Good results!

For anyone who cared...

I mentioned earlier in the thread that I took my USD box with me on the road, but forgot the remote...and the box is pretty useless without the remote.

My Pocket PC - an iPaq 2215 - saved me. It comes with a more powerful infrared signal than most PPCs, and an amazing little program that acts as a super-loaded universal remote for TVs, cable boxes, VCRs, DVDs, satellite boxes, and the nonce.

It turns out that although it's listed under "Satellite" under the USD box's original manufacturer name (Hisense), you CAN use it to control the USD box!

You have to go to MyNevo.com and download the new set of codes under Satellite > Hisense. It's the first one on the list for me. Nevo's support says it's code 1535.

Now, this is only useful to someone who has this particular PPC, and the USD box, but I hope it saves someone from having to hunt it down!

Originally posted by Mr. Stinky Pants
Can you use a Tivo to change channels on either the SIR-T451 or the LST 4200A?

Not sure about Tivo, but with replaytv and the samsung sir-t351 ( and other models), you told the replay that it was a samsung directv reciever, and then fine tuned the IR code for this reciever (7110 on the replay) so that it put out 2 characters (other wise a change to channel 25 would bring you first to 2 and then to 5) . Once you were throught with this rigamarole, you ocould get the IR thingy to change the channels on the samsung, and even had local listings on the channel guide ( no sub channels). Ovf couyrse, you onlyry record in SD.

A similar trick should work for tivo

Originally posted by georgepds
Not sure about Tivo, but with replaytv and the samsung sir-t351 ( and other models), you told the replay that it was a samsung directv reciever, and then fine tuned the IR code for this reciever (7110 on the replay) so that it put out 2 characters (other wise a change to channel 25 would bring you first to 2 and then to 5) . Once you were throught with this rigamarole, you ocould get the IR thingy to change the channels on the samsung, and even had local listings on the channel guide ( no sub channels). Ovf couyrse, you onlyry record in SD.

A similar trick should work for tivo

That's great to hear. I just bought my brother a LST-3510A for Christmas and I hope this works with his Tivo.

Originally posted by Mr. Stinky Pants
That's great to hear. I just bought my brother a LST-3510A for Christmas and I hope this works with his Tivo.

Somebody help me out here. I know there must be but what would be the advantage of hooking up the 3510A DVR into the tivo. The sa tivo records analog ota and the 3510 records ATSC ota. The only advantage I might see is if you tv don't have enough inputs. Maybe I just not understanding the question. If it is just a matter of tivo remote being able to change the lst-3510a why not get a universal remote.

Well, my brother doesn't get very good reception from the analog stations and I'm hoping the LST-3510a HDTV receiver will be able to give him very clear and sharp TV for the first time.

And I want him to stlll be able to use the Tivo to record TV from the HDTV receiver so he won't miss shows like Lost, Enterprise etc (and hopefully those recordings will be nice and clear).

Even though he won't get all the full quality of HDTV, I'm hoping it will be a vast improvement over the crappy analog reception he is currently getting.

Originally posted by martin1
Somebody help me out here. I know there must be but what would be the advantage of hooking up the 3510A DVR into the tivo. The sa tivo records analog ota and the 3510 records ATSC ota.

The 3510A is not a DVR. It is an ATSC OTA receiver and a DVD player.

The 3410A is the DVR. It records HD.

I've had the USDigital box for a couple of weeks now, and it seems to work fairly well as far as I know (first HD experience). I have a large outdoor antenna so the signal strength for my locals is always pegged, and I pull in a few stations from the next market over.

I've found that if you set the unit to any 4:3 mode, you have a letterbox option under aspect control. If you set the unit to a 16:9 mode, the letterbox is replaced with a pillarbox mode. No problem here.

When I receive a 16:9 broadcast, all is well. When I receive a 4:3 broadcast, only the two PBS stations behave properly. All the network stations have to be put into 'Zoom' mode to fill the screen. Is this a problem with the box? Or are the network affiliates actually broadcasting black sidebars along with their 4:3 signal?

most stations fills in the side with grey or black bars when it's not a true hd program. You will note that when you have a true hd program everything is just find but when they go to commercial you will see the side bars.

I went out and picked one of these up at Walmart. I also have an LG 3510a. The USDTV box is very close in sensitivity to the LG but doesn't do quite as well on two weaker stations in holding a lock. Overall, it's pretty good for the price (and also the fact it's available at Walmart). I had one local PBS station it would not add to the list (I assume it was a PSIP incompatibility thing). I think this may be fixable through firmware upgrades but I'm returning the box so I'll never know.

The PQ from it (HD football yesterday) seemed about on par with the LG.

The USDigital units require a software upgrade to fix the PSIP issue.. Just call them and they will send it to you...

William
KET

cpcat
Why are you returning the tuner, did you expect it to be an upgrade from your LG? I think I"ll pick one up soon, do you think I should wait for something better?

I'm starting to get a little frustrated with US Digital. I recently installed one of the new Terk HDTVS (SquareShooter) antennas so I could get all my HDTV channels. I called US Digital on the Monday before Christmas and it was stated that I needed a firmware upgrade. The guy I spoke to was wonderfully pleasant and told me he would ship it right out.
Monday, I called to see where it was, they to me it was shipped out the Thursday before Christmas. I come home today from a visit to Gulf Shores, and guess what? No upgrade still.
Does anyone know if I could just buy a USB drive and get them to email me the upgrade? I even emailed smorse@usdtv.com on Weds. but never got a response from him.

Also, Just out of Curiousity, does anyone have a half-way accurate clue as to what generation processor this receiver has in it? I know its an ATI, just curious if it was a 2nd, 3rd, or 4th gen (which I doubt)

I think the current US Digital box is 4th generation, but I'm not 100% sure.

US Digital is promising a 5th gen box later this (coming) year.

Originally posted by Rudeross
cpcat
Why are you returning the tuner, did you expect it to be an upgrade from your LG? I think I"ll pick one up soon, do you think I should wait for something better?

I was hoping for better long distance reception. I knew it was a longshot, but there was no risk since Walmart is so good with returns. Most likely it would do fine for people who are closer to their stations than me. The difference was very small so I'd say that's a plug for the USD box as it costs much less.

Will these units always be "on"? What will happen if one of more of the stations in an area decides to work with US Digital and participate in its larger scheme? Will your units be "turned off" unless you subscribe?

Originally posted by robertawillisjr
Will these units always be "on"? What will happen if one of more of the stations in an area decides to work with US Digital and participate in its larger scheme? Will your units be "turned off" unless you subscribe?

The local stations will always broadcast a free OTA signal, at least for the forseeable future, and the tuner will always be able to tune them as the box is advertised.

I've been watching OTA HD for about 2 months now with the USDTV box, and it's been great.

At first I noticed some audio sync problems, haven't for a while.

Picks up a ton of channels with a $30 dollar Radio Shack antenna, of course I'm in Metro LA with a nice shot towards the towers.

Channels change quickly and I've had no problems with the remote being "finicky", as others have posted.

Not sure what model/generation or even software it has, but it's been great. And I got it for $100 on eBay.

Peace,
Dave

I've used the USDTV STB for about a month so far. We're located about 80 miles SE of Mt. Wilson (Los Angeles transmitter locations), with almost a line of sight view (beingon the side of a mountain with a NE view). With a Channel Master 3010 and preamp located in the attic, I receive almost all of the LA stations with strong signals. I will be moving the antenna to the roof shortly and expect to receive all rock-solid.

A few weeks ago USDTV was testing in the LA area, and the STB logged the guide channel and several others. I believe that they are subchannels of KJLA (44). At one point when I was experimenting with the antenna sitting outside, when the USDTV channel "99.1" was selected I did see the "attempting to download firmware" message. However, I didn't leave the antenna in place long enough for the download to succeed. So it looks like you might get firmware updates if you're in an area where USDTV is already operating (Salt Lake City, Albuquerque, Las Vegas), or where they are testing (LA, probably others).

The only problem I've noted (and it may be related to signal strength) is occasional audio dropouts if I use the optical output. My stereo sees Dolby Digital and then drops back to Dolby Pro Logic briefly. Using the analog outputs works fine.

- Merle

does this have an active firewire port? if not what is the cheapest OTA firewire enable STB, thanks

Originally posted by martin1
most stations fills in the side with grey or black bars when it's not a true hd program. You will note that when you have a true hd program everything is just find but when they go to commercial you will see the side bars.

Does the USDTV display grey or black bars on non-HD programming? I find the grey bars distracting.

Currently I have TWC with a Pioneer 3510 HD box and all the 480 programming has black bars ALWAYS (commercials or news etc). If I understand your post its actually the TV stations broadcasting these bars, so all my stations should continue to be black bars at all times with the USD?

Last question, what stretch modes does the USB box offer? Can I stretch my HD channels on 1080i output?

THANKS!

The USD box does not have a Firewire port.

The USD box does not generate grey bars.

Im not sure on the stretch mode question as to exactly what you want to know. The box can zoom and also has "full Screen Modes" to fill the entire screen.

SWEET. It looks like the USD box won out over the Sylvania SRZ3000 due to the grey bars that unit puts in the 480 programs, thanks again!!

No problem. The USD box is one of two HDTV boxes that I have. The pic quality is great, the Tuner is on par with most of them. The main reason for the cheap price is cuz it's from Wal-Mart (I work there, so I gotta push em...lol) It's a "no name brand" It doesn't have alot of features. Give it a try, you got 90 days to take it back if your not satisfied!

the features and functions worked great.

the picture quality on the one I had was way off. terrible. nothing I did made it better. it went back.

looking at the LG 4200. qam and analog and antenna. pretty cool. pricey but maybe worth it.

Hi you-all, this is my 1st time posting on this side of the forum. I
normally hang around the antenna side. Getting to the point, I have
one of the USD boxes also, and I am getting low audio from it,
(excellent picture) and am wondering if anyone else is getting the
same. I am using the composite jacks for my audio as my stereo is
old. Sometimes mine will also display the tv guide for a particular station
that I tune to, but not the station itself, with the signal strength
meter too low to bring in the station. I am wondering how it can pull
in the tv guide & not the station itself. Mine also seems to have a
good tuner in it, as it can receive just about everything that I can
get on analog.
If I return this because of the audio problem, I may switch over to
one of the LG's because everybody talks highly of them, but am
wondering if the tuner in them is comparable to the USD box. If
anybody knows, please let me know, because if it ain't, I am going to
get another USD box.
fay28301

Fay...

Most people don't realize the box actually has a real volume control. Is this set too low? Use the remote control to adjust it up.

Station information takes alot less data than a full MPEG 2 stream w/ audio, thats why you get the guide sometimes but not the channels video and audio.

The tuner beats out a bunch of them, BUT.....I think, (based on everyone elses hype) that the LG's tuner is cut above every tuner out there, including the USD box.





(I edited MPEG 4 to MPEG 2...I guess I was wishing...lol)

I just picked up the LG 4200A and it is a killer tuner for QAM tuning.

it gets all the cable HD channels that are in the clear. plus alot of digital channels. love it! the best on the market and I have tried a couple.

I tried the Samsung SIR-T451 and it has got to be the worsth QAM tuner. I got only 3 channels over my cable provider. terrible, not to mention the awful remote that does not respond.

another note... the LG has a beautiful picture, even better than comcasts Motorola DCT-6200. 1080i mode is way better than the comcast box in 1080i.

great product LG!!!

I already have the volume control all of the way up now, so I guess the problem is with the unit. Thanks for explaining the other problem to me also. Anybody know where the best place to buy an LG-4200?
fay28301

****************

B&H photo

ebay

If you unplug the US digital box, will it lose all of its channel programming? I am thinking of putting it in my boat (very poor analog reception). The unit would only be powered while on shorepower or while the generator runs.

Originally posted by teekster
If you unplug the US digital box, will it lose all of its channel programming? I am thinking of putting it in my boat (very poor analog reception). The unit would only be powered while on shorepower or while the generator runs.

I've had mine unplugged for hours and hours and not had a problem with it loosing any programming.

Now that I think about it, I accidently set the video output wrong when I first bought it. My tv wouldn't sync to it. I tried to unplug it overnight and while I was at work to "reset" it.

It didn't work. That baby holds all it's settings. You should be fine.

HD tuners probably use a non-volatile flash chip to store their settings. This type of memory chip can hold data for up to a hundred years without power.

Thanks, I just bought it tonight. It is smaller than the standard stereo component, so it fits well in the boat. You guys were right about the non volatile memory.

Does the LST-4200A have any better stretch modes that may stretch on the sides more than the middle? The USD box seems to just stretch evenly. I have a CRT set. Also the digital out does not work with my reciever, so rather than wait for a firmware update, I may just replace it. works nice other than that.

Originally posted by mingus
Does the LST-4200A have any better stretch modes that may stretch on the sides more than the middle? The USD box seems to just stretch evenly. I have a CRT set. Also the digital out does not work with my reciever, so rather than wait for a firmware update, I may just replace it. works nice other than that.

If I remember correctly, the 4200A has two stretch modes...
A Linear mode which is like the US Digital.
And a Non Linear mode, which is softer on the middle stretch and more severe on the edges.

Hi. This is my first official AVS post. Continuing the above subject, I myself am pleased at how the stretch and zoom modes on the USD STB handles some SD programming. If you have a widescreen TV, and the terminal is set to the 16:9 format, you'll notice that most of the letterboxed footage shown from a 4:3 source works just as well when zoomed in to fit the rest of the screen. The drawback, however, is that this is limited to fullscreen-only DTV stations. 16:9 channels will not necessarily do the same thing in this mode. Unless your monitor has an auto zoom effect, the image will appear anamorphic on a widescreen DTV channel.

On the flipside, for those with 4:3 monitors, you may have a similar experience if you tried zooming in on a widescreen image from a fullscreen-only channel, which will incidentally stretch the picture horizontally. Not sure if this happens on other STBs, but it is common on this particular brand. All in all, a nice little side-feature IMHO.

Originally posted by teamfx
Hi. This is my first official AVS post. Continuing the above subject, I myself am pleased at how the stretch and zoom modes on the USD STB handles some SD programming. If you have a widescreen TV, and the terminal is set to the 16:9 format, you'll notice that most of the letterboxed footage shown from a 4:3 source works just as well when zoomed in to fit the rest of the screen. The drawback, however, is that this is limited to fullscreen-only DTV stations. 16:9 channels will not necessarily do the same thing in this mode. Unless your monitor has an auto zoom effect, the image will appear anamorphic on a widescreen DTV channel.

On the flipside, for those with 4:3 monitors, you may have a similar experience if you tried zooming in on a widescreen image from a fullscreen-only channel, which will incidentally stretch the picture horizontally. Not sure if this happens on other STBs, but it is common on this particular brand. All in all, a nice little side-feature IMHO.

TeamFX.....Welcome to AVS...I hope that you enjoy it here!

Just saw these boxes marked 50% off the original (possibly MSRP?) price of $200 at the local Walmart.

ghostee, really? I couldn't even find them in the first place at a couple of WMs in my area.

50%! Are you serious? I can’t believe they can sell those so cheap, Walmart must be paying next-to-nothing for those things.

Maybe now the courts have rejected the broadcast flag they are ready to move on to a new generation and are trying to flush out inventory.

- Tom

Originally posted by TheFerret
ghostee, really? I couldn't even find them in the first place at a couple of WMs in my area.

The walmart I saw them at is in a somewhat "ghetto'ish" neighboorhood, so I was surprised they carried such a product. They were stuck on an endcap with a bunch of random stuff. They had like 3 sealed ones, and one without the wrapping. I didn't pick one up, but I'm considering it since they are soooo cheap.

Wal-Mart usually has fire sales on merchandise that doesn't move within some period.

Actually, I've never seen these boxes at my local store.

Me either.

My local Walmart has a huge HDTV section right in the middle of the electronics area full of "HD Ready" plasma, LCD, and DLP sets, but not a single STB to be found.

At every Walmart I've seen them at, they been with the antennas/cables section, never with TVs.

Ok, that is good to know. So, WM doesn't think TV.STB and cable/antennas are associated? lol

Actually, I've never seen these boxes at my local store.

The one time I went looking for them I also failed to find them and had to ask for assistance. They were pushed back on some bottom shelf somewhere but they did have a couple.

- Tom

My Receiver feeds a Mitsubishi WT-42315 HDTV and a Sony HT-DDW660 Home Theater system. The DB-2010 remote works with the TV signal, but I am not getting it to work with the Audio. Only Sony's remote can control the Audio level. I am therefore using 2 remotes.

Should the DB-2010 remote be able to control the volume to any device? I assumed it would. The remote controlled the Audio when I first got the receiver and the Audio out was going to the TV directly, before I bought the Home Theater.

I have just learned that the Digital audio does not really have a volume, and that it is not until it reaches the Sony that it can be controlled. Makes sense!

I think the best option now is to find a learning remote, since I have not seen the US Digital (or Hisense) listed as a supported product. Does anyone know of a universal learning remote that can control the DB-2010? Of course the Sony and Mits won't be an issue.

Update:

I went to my nearest WM and they only had the display model on the shelf, which in reality was an empty box. I had them run the SKU for pricing and it was $198 and change. This must be a localized thing.

Does the same company that makes this unit make the Humax?

No, the Walmart unit is made by Hi-Sense

Well they are etheir near the ants or under the lcds in a cornner. If not then that store no longer has it as many of their consumer tvs have the atsc tunner built in now. The 30 32 28 and 27 sanyo flats have the atsc tunner built in as well as the 52 rca that sells for 1500 bucks or so.


But that usdigital does not sell very well and the ones that do come back. I'm guessing walmart will be selling the rca listed on their site or the LG that is used to feed the hd displays.

I just picked up one for $35 at the local walmart off the open Item/ display model shelf! Only issue is no remote. I wonder if there are any Universals with this thing pre programed in? Any suggestions. For $35 I could not pass it up. :D

Our walmarts keep them in a locked case. You may have to ask for one or order one online (http://www.walmart.com/catalog/product.gsp?product_id=2598451).

I think the general idea is to avoid paying $200, arxaw.

Maybe now the courts have rejected the broadcast flag they are ready to move on to a new generation and are trying to flush out inventory.
There is a new USDigital STB with 5th gen tuner chips that will be out as soon as the DB-2010 inventory is depleted.

There is a new USDigital STB with 5th gen tuner chips that will be out as soon as the DB-2010 inventory is depleted.

Yes! That was the new I was hoping to hear. However I've also heard the next gen USD box won't be using the LG 5th gen chip so I guess we will have to wait and see what they announce.

- Tom

I posted that info based on an email sent to me from someone at
USDTV (http://usdtv.com/).
Of course, they could be wrong, too!

arxaw -

I believe my info was also supposedly from USDTV, but indirectly via the OpenDTV list and not very current. Hopefully yours is the most correct and up to date, assuming any other 5th gen tuners can perform as well as the one mystery box that we all have heard about at Mark Shubin's apartment.

- Tom

I'd rather see $50 ATSC STBs than 5th generation STBs for $200.

I'd rather see $50 ATSC STBs than 5th generation STBs for $200.

I'd rather see $50.00 5th generation STBs, but that is not going to happen really soon. :)
Does anyone know what model number will be on the 5th gen box? I believe it will continue being made by HiSense. I hope they get rid of the beady green eyes that the DB2010 has.

I don't think we'll ever see many new OTA-only STBs. There's just not enough demand for them by the general public. The majority of people who watch DTV do so using an HD cable box or HD satellite/ota box.

Also, the electronics industry would much rather sell you a new TV or VCR/DVD recorder with a built in DTV tuner than sell a standalone DTV tuner. All of these that have built in analog-only tuners will have to include built in digital tuners before the analog shutoff date.

I don't think we'll ever see many new OTA-only STBs. There's just not enough demand for them by the general public. The majority of people who watch DTV do so using an HD cable box or HD satellite/ota box.

Also, the electronics industry would much rather sell you a new TV or VCR/DVD recorder with a built in DTV tuner than sell a standalone DTV tuner. All of these that have built in analog-only tuners will have to include built in digital tuners before the analog shutoff date.

arxaw:
I do agree. But I also think the majority of people in this country are not going to run out and by a new TV to replace a working TV especially if there will be government subsidies on STBs. They will wait until their current set no longer powers up.
Could you imagine commercials like... "Tired of paying for rate increases on cable? Tired of paying five dollars a month for your free local channels? Did you know with an antenna you can get crystal clear digital channels, including high definition? Check out our website for more details, www.localaffiliate.com.
Wouldn't it be nice if the broadcasters promoted their digital signals?

GSfromCT,

We have one local channel here that does promote their free OTA digital channel, using short commercial spots. I suspect they are not exactly pleased with their arrangements with Comcast.

arxaw:
I do agree. But I also think the majority of people in this country are not going to run out and by a new TV to replace a working TV especially if there will be government subsidies on STBs. They will wait until their current set no longer powers up.
Could you imagine commercials like... "Tired of paying for rate increases on cable? Tired of paying five dollars a month for your free local channels? Did you know with an antenna you can get crystal clear digital channels, including high definition? Check out our website for more details, www.localaffiliate.com.
Wouldn't it be nice if the broadcasters promoted their digital signals?
I think too many are already living on non-OTA paths or that its just not as important to them in their lives. Television is a personal choice of luxury. Unless you can take physical shelter in it, wear it, or eat it, its not necessary.

I think too many are already living on non-OTA paths or that its just not as important to them in their lives.

TheFerret: True, very true. Just plug in the cable and you are all hooked up.
I guess it is just me and people like me who feel the cable cos do not have a right to raise rates whenever they feel like it. I voted with my money and have not looked back at cable.

Budget_HT: That is great to hear. I guess sometime in the future all broadcassters will have a digital section on their website too. Who knows.

Now to get back on topic. I saw an open box DB2010 on the clearance shelf at walleyworld yesterday. It as marked all the way down to 178.00. Sheesh

Don't know if this the right place or not, but I took all of your suggestions to try the US Digital tuner in the San Bernardino, CA area to see what I get. Trouble is... I plug everything in, then plug in the USD Box and it automatically comes on. Signal and Power lights are green, but nothing shows on the screen. Pushing the power button or anything on the remote does nothing. Only way to shut off USD box is to unplug. I know I have the TV set to the right input. What's the deal...broken?

Brett

How is the firmware updated if you use the box in a non usdtv area?

My local walmarts do not have this unit. I found it on their website only, for $198.

How is the firmware updated if you use the box in a non usdtv area?

My local walmarts do not have this unit. I found it on their website only, for $198.

They'll send you a USB drive and a postage prepaid envolpe. Plug it in, it will upgrade, send the drive back. I bought two at $100 last month, if you are interested, PM me.

Don't know if this the right place or not, but I took all of your suggestions to try the US Digital tuner in the San Bernardino, CA area to see what I get. Trouble is... I plug everything in, then plug in the USD Box and it automatically comes on. Signal and Power lights are green, but nothing shows on the screen. Pushing the power button or anything on the remote does nothing. Only way to shut off USD box is to unplug. I know I have the TV set to the right input. What's the deal...broken?

Brett
Silo113:
Most likely broken. It should power up with a gray USD screen, then go straight into its initial setup, asking for clock settings, channel scan, etc If I remember correctly.
Try a different TV input.
Also, when the unit is powered off, those two lights will stay lit. Bad remote batteries maybe?

Don't know if this the right place or not, but I took all of your suggestions to try the US Digital tuner in the San Bernardino, CA area to see what I get. Trouble is... I plug everything in, then plug in the USD Box and it automatically comes on. Signal and Power lights are green, but nothing shows on the screen. Pushing the power button or anything on the remote does nothing. Only way to shut off USD box is to unplug. I know I have the TV set to the right input. What's the deal...broken?

Brett

This might not be your problem but read the instructions carefully. If it has the wrong setting like 720P you won't get anything on you tv if it TV set up for 1080I or visa versa. There is a blind setup in manuel that you can do to get correct set up without actualling following instructions on tv screen. I am stating this from memory. Can't said for sure if software is same as then. I had one about 8 months ago and took it back and got a LST-4200A

Sure enough...it was broken. I got another one and it worked like it should

This might not be your problem but read the instructions carefully. If it has the wrong setting like 720P you won't get anything on you tv if it TV set up for 1080I or visa versa. There is a blind setup in manuel that you can do to get correct set up without actualling following instructions on tv screen. I am stating this from memory. Can't said for sure if software is same as then. I had one about 8 months ago and took it back and got a LST-4200A

Martin,
You still wouldn't happen to have a universal remote programmed with the USDigital codes in it would you?

I got one off ebay the other day, and unwisely I bought one without a remote for very cheap thinking any good programmable remote would have a code for it... NOPE.

Martin,
You still wouldn't happen to have a universal remote programmed with the USDigital codes in it would you?

I got one off ebay the other day, and unwisely I bought one without a remote for very cheap thinking any good programmable remote would have a code for it... NOPE.
"One for all" has code for this receiver. I need to send all my remotes back to them for re-programming (not done so yet). If you get a higher model remote, they can re-program it over telephone. Call them before you buy one.

Has anyone heard of the US Digital HT-7012?
I have never heard of this model but I saw a couple for sale at the bay. I don't know if it is older or newer then the DB-2010 or what demod it is using.

I'm happy with my USDIGITAL, however PBS and ABC has some a/v sync problems.

Has anyone else had these issues if so have you been able to correct it.

My set up is STB directly to TV.

Thanx

Has anyone heard of the US Digital HT-7012?
I have never heard of this model but I saw a couple for sale at the bay. I don't know if it is older or newer then the DB-2010 or what demod it is using.
HT-7012 is for subscription only, very cheap (about $20-30). What ebayers do, the machine was subscbied and cancelled, so it will function like FTA receiver; I don't believe US Digital uses a smart card, activation is done to the receiver. If you live outside of US Digital area (Albuquerque, Las Vegas and Salt Lake City Metro Area ), you probably won' receive de-sub signals which sent through local tower, not by satellite.

Link to manual. (http://www.usdtv.com/pdf/usdtv_receiver_manual.pdf)

HT-7012 is for subscription only, very cheap (about $20-30). What ebayers do, the machine was subscbied and cancelled, so it will function like FTA receiver; I don't believe US Digital uses a smart card, activation is done to the receiver. If you live outside of US Digital area (Albuquerque, Las Vegas and Salt Lake City Metro Area ), you probably won' receive de-sub signals which sent through local tower, not by satellite.

Link to manual. (http://www.usdtv.com/pdf/usdtv_receiver_manual.pdf)

Thanks milky way. I was thrown by the model number never having seen it before. Then when it looked the same as the DB-2010, I suspected it wasn't a new model.
SRJ1957: synch problems are usually your local station or stations. Have you asked in your local forum to see if others are seeing it too?

I know you can do a reset with remote control, I can't find out how?Does any body know? Thanks.

Ditto on needing the hard reset method

It looks like either US Digital or Wal-Mart has discontinued this receiver. It's not on the Wal-Mart web site any more, and this afternoon in a nearby store I found a couple of units marked with a reduced price of $169. One was obviously a return, resealed rather clumsily with plastic tape. The other one looked like it still had the original seal on it. I'm tempted to buy that one as a backup for the one I currently have. It feeds my SD DVR for recording SD material that's been upconverted to HD, because it does a good job of zooming the image to get rid of the blank bars on the sides, better than the other two STB's I've used.

I'll second that about the zoom. I had it for awhile and I'd have to agree. Our local Walmart had three open boxes for the longest time (including the one I returned), and then a couple of months back two suddenly disappeared. Then, a couple of weeks ago, the other one was gone. I thought I remembered someone saying awhile back that they found it on the website, but not in the usual place. Last time I checked, though, I couldn't find it either.

Not sure if it's the same model, but I've been seeing an HD STB at Walmarts here in Iowa on clearance for $130.

I found the STB at Walmart in Plano, Texas, bought it, tried it, and the picture quality was very poor compared to a Samsung 451 tuner. The picture levels were very low , color was off, and the image soft. It's going back to Walmart today. The Samsung seems to work as well as the Panasonic tuner in my Pany plasma tv.

Ditto on needing the hard reset method


I got the tech to give me the info over the phone. I made the mistake of not having the antenna plugged in all the way when it was doing the channel scan and I couldnt get the unit to activate afterwards. Anyway.....

on the remote press Guide, Aspect, Exit, Program Info,0 in sequence and it will do a factory reset.

on the remote press Guide, Aspect, Exit, Program Info,0 in sequence and it will do a factory reset.

Thank you! :)

It cleared up a small problem that I was having. A few months ago, my unit lost its ability to tune the first subchannel of one of my stations. Tuning to channel 10 took me immediately to 10.2, and using the up/down channel buttons simply skipped over 10.1 without any noticeable pause. Nevertheless, 10.1 was still in my channel list, and I could tune it with my other HD receivers. It wasn't a big deal because I have other stations on the same network.

Resetting the unit and scanning/adding channels from scratch restored the missing subchannel. I've written the instructions on the inside front cover of my manual for future reference.

I found the STB at Walmart in Plano, Texas, bought it, tried it, and the picture quality was very poor compared to a Samsung 451 tuner.

You must have had a defective unit. I normally use mine only in 480i output mode to feed my SD DVR via S-Video, but yesterday I switched it into 1080i mode and connected it directly to my TV via component cables for a few minutes so I could compare it to my Samsung 451 which uses DVI/HDMI. I couldn't see any significant difference in picture quality on my PBS HD channel (the only true HD that was on the air at the time), or on any of the SD-upconverted-to-HD that was on other channels.

Hi...

Brand new to the forum, but so far, i've found a lot of great info here. Anyway, I just bought this DB-2010 for $100, on a closeout or whatever from wal-mart, which I thought was a pretty good deal. Anyway...I am loving it, and it is picking up all my local stations great...but one. This receiver would not pick up my local UPN (CH30) for nothing. I have tried resetting the unit per the remote instructions, posted earlier, and then rescanning, and nothing. Also tried manually, and that doesn't work either. However, I called USDigital, and at first..she was quite certain that it was on the broadcaster's end....but I explained everything I have attempted, as well as, told her that I didn't think that the dtv portion of my local UPN would be down the last several days. Anyway, she asked for the firmware version, and most definitely, mine is outdated 2.5.59(2.4.18-7), and said that she would send me the "key" as she put it, to upgrade. Which, by the way, finding this thread, is what helped me get this (hopefully) resolved so quickly.

NOW...(sorry for the long windedness), but here is my question(s)...am I going to have to worry about upgrading this machine, and having to use this method to do so, to keep it from being obselete within a few years? Also, if it's just a usb flashdrive...wouldn't it be an easier process to post firmware on their website, so the more "technically inclined" of us, can use one of our own existing devices. Lastly, will updating this firmware take away any features that I may have grown accustomed to? Anyway, thanks, and i'm really glad I found this forum.

Wow! You were lucky to find it at that price. I tried it in late '04 for my first attempt at seeing what I could receive and eventually returned it. If they would have knocked down the price to around your price I'd have probably grabbed one. They had three open boxes until recently when they were bought, but still at the regular price. Have you checked into www.antennaweb.org to see how they rate that station for your receiving it? It might be at a considerably lower power output than the others, especially as it's not a "major network". It may not even be anywhere near the power output of it's analog counterpart. In that case, you may have to consider a different antenna or an amp. In answer to your last questions, no - there shouldn't be any reason why the tuner should become obsolete. It's actually what everyone's going to need come analog shut-off in a couple of years. They're building them into newer sets little by little, but I'm sure you'll always have a set around somewhere that can use it. And no, it shouldn't require any major kind of upgrades.

"Have you checked into antennaweb to see how they rate that station for your receiving it? It might be at a considerably lower power output than the others, especially as it's not a "major network".

Yea, i've been to antennaweb a few times to take a look, but bear with me as i'm just learning hdtv. If I look at antennaweb, and put in my zip..37062, it shows that UPN, Fox, and WB, all appear to be broadcasting from the same location, which would make sense to me, since they are, locally anyway, all affiliated. The only difference is in the Frequency Assignment, which honestly, I have no clue what that means in this case, but UPN's assignment falls in between both WB, and FOX. Both of which, I get without any problems. Also, even if I was getting a really weak signal from UPN, shouldn't I at least get enough data for it to appear as a legitimate channel? For instance, get the station number, and maybe some programming data? I've been working with the unit, and antenna since Saturday, and it has never even popped up on the radar. So, I guess i'll see what the firmware update does when it gets here. Once I told the lady from USDigital the version, she was pretty sure the update would fix this.

So, if it does fix it, it still has me a little confused on the fact that it would need to be updated to receive this channel in the first place. Why is the channel "missing" in the first place? Also, if a station decided to "change" however it wants to broadcast their signal, wouldn't I need a firmware update again? What if USDigital (hypothetically) goes under in 6months? I mean, I know I only spent $100, but still, money is money. Not trying to be a pain...just trying to understand it a little better, so I can get the most out of it, because so far it's really cool...considering i'm converting from straight rabbit ears, and not cable, or satellite.

If you're not getting enough of a signal to pull in the channel, you won't get any of the other data either. The frequency assignment is the actual digital channel you're on. The fact that you're getting any other channels has nothing to do with you not getting that one. Most likely if you're getting all the others fine, but not that one, it's probably broadcasting at a lower power. If you're using an indoor antenna try moving it around the room to different spots, or getting it as high up as possible. Did you try and enter in the frequency assignment channel number or the remapped (same as the analog) channel number? The analog channel number won't work - you have to enter in the Freq. Assgn. channel as **.1 That's the channel no. followed by .1. Then press the button on the remote that shows the Signal Strength Meter. Then move the antenna around the room until you find a spot where you see the highest signal strength. If you still cant get the station in, then try it with an amp. If it's still no go, then you need a better antenna, or an outdoor one or you just can't get it. I forgot to ask you - how far are you from the towers? And do you have a clear line of site to them?

Ok,

I think you helped me figure it out. I was needing to tune to the frequency assignment, rather than channel. It's still not coming in, but I can move the antenna around, and finally see the signal strength move around, (and it is very low), rather than it just sit there with an empty bar.

I am using an amplified indoor, and according to antennaweb, i'm 27.5 miles from the tower, which isn't close, but I still think i have a "pretty reasonable" line of sight, since any "skyscrapers" in Nashville (lol), are on the other side of me and their antenna....and also, our suburb lies on a pretty big hill in TN. I know this isn't the greatest antenna, but i'll try extending the rg6, and sitting my amplified on the roof, just to see if it would bring in the channel. I have a 2 story, so I should at least have some height advantage. I am planning to move on to a roof top antenna anyways, but just wanna make sure this receiver is not going to have any problems with it's hardware itself....which even if it did...i don't think I could just take it back, and not get a replacement...it's just too cool. Anyway..thanks for all the help, and i'll update a little later.

I have been reading your posts for a while and decided to join, thanks for all the info, I called usdigital about upgrading with USB and said we are not sending USB at this time and they will send me a new receiver. they did not ask how long i had it or what software version i had.

Thanks Guys

Wow!....I JUST called them yesterday, and she said my software was outdated, and is sending me the usb stick to upgrade it. Did they even tell you to send the old one to them?

I'd definitely call them back and at least ask about the new receiver. Don't tell them you only paid 100 bucks if you don't have to (if you haven't already).

I'd definitely call them back and at least ask about the new receiver. Don't tell them you only paid 100 bucks if you don't have to (if you haven't already).

I will, once I get the usb update, and see how much better my original one might operate.

The person I talked to said that they were not doing the usb update because they were unsure of the new software or something like that and that they would send a new Receiver and it would be prepaid to send the old one back

they tried to have me reset mine by holding the power button in but it would not reset, does the newer software reset with the power button? or did she not know what she was talking about?

the version mine has is: 2.5.41 (2.4.18-7)

The only significant problem that I've had with my unit has been that when I leave it on for more than a few hours, it locks up. The signal goes blank and the remote doesn't work, even to turn the unit "off" (actually, put it in standby). I have to cut the power to the unit and restore it (which reboots the unit).

I originally thought it was a heat-buildup problem (and therefore hardware related), but it still happens during the cooler indoor temperatures that we have in the winter. So maybe it's a firmware problem. Has anyone had a similar problem that a firmware upgrade fixed?

my receiver locks up in strange ways like the power level bar stays on the screen when the rest of the on screen display disapears. or the ocd will stay on screen when i turn the power off. some times i can clear the display by going to the menu then exiting but sometimes i have to unplug it to reset. (Who wrote the software, Microsoft?)

i hope this will be fixed when i get the new box...

I got the USB upgrade last week. My software version is now 2.7.11 (2.4.18-15). Under "Hardware Version" it says "db 2020" which is strange because I originally had a model "db 2010" receiver.

The update changed the menus to a sort of marble blue color. There is now a feature where you can view each channel in a tiny window while displaying a colored graph that shows the signal strength.

I did not notice any improvements in either picture quality or reception after the upgrade. These are probably hardware-limited.

Worth noting is that the original problems that caused me to request the upgrade remain. These are occasional loss of all channel signals (fixed by unplugging the unit and rebooting) as well as annoying checks for software upgrade, which can't be cancelled, and usually occur around 7 or 8:00pm.

It DID fix the problem I was having with the signal strength meter staying on the screen (so far anyway).

Hmm...now I have an interesting problem....after this receiver has been in use for a number of hours, it loses it's audio. I have to do a complete reset of it, to get it back. Just turning it off doesn't work...I hope the firmware update might fix this, but I doubt it, as it was working fine the first few days.

It seems that the only way to warm reset the unit is to unplug it, weak signals seem to cause some of the problems and some times that does not work because it was not your units problem but the tv signal lost audio or video for awhile.

Has any body tried to hold the power button in 5 sec. (with the new software) ?

I still have not got my update yet.

It seems that the only way to warm reset the unit is to unplug it, weak signals seem to cause some of the problems and some times that does not work because it was not your units problem but the tv signal lost audio or video for awhile.

Has any body tried to hold the power button in 5 sec. (with the new software) ?

I still have not got my update yet. Agreed - that would happen to me occasionally and I had to unplug and reset it, also.

I received my new updated receiver today.. the logo came up yellow(thats new), but once it got past finding channels it said it could not find any usdtv and would not go any further in the setup but it did have a cool check antenna with a color graph with percentage. It also reset by holding the power button in(also new). I don't know what software version it had because the setup menu stoped me from going any further.

i called them back and asked about Usb update and they will send it to me now.

so i am sending the "updated" receiver back

Well...still awaitin' my usb update. Been over 8 days since initially calling them, so I called again today, and the guy said it definitely should have been here by now, and will send another one. Which means it will probably be another week. I know the update may not help too much, but I just don't get why they can't offer the software to be used on a generic usb stick you might already own. I asked the guy I spoke to over the phone, and he said there really was no difference in the one they supply, and one you could buy off the shelf. I know some people would have no clue how to "make their own" update, but many of us are more than capable, and would prefer that option, over waiting a week or two for it to come by snail mail.

When I got the USB stick update I tried plugging it into my PC to see if I could "save" the data. Windows did not recognize any of the data and kept telling me "the drive was not formatted" and "did I wish to format it now?"

My guess is that the data *might* be readable in Linux, but if that was the case you'd need a Linux box to download and save the file.

Well, I kind of figured that it wouldn't be a plug & play deal, in windows, but I would think that they could supply us with a tool as well to format our usb device, and install the software, and then we can just format it back. Of course, this all assumes they have no problem releasing the software in the first place, which is, I think, the main factor. However, I think their update method is a little archaic, especially with a technology like this. I mean the usb updating process itself is a good idea, but having to wait for what is essentially software to arrive in the mail after a week, (or now, in my case, what looks to be 2 weeks), when I could have gotten the software from their website, installed it, and reflashed the db-2010, in less than half an hour, makes their chosen method to update these machines very "old school". I understand them possibly being worried about error if an uneducated user might attempt this method, and fail to update the machine properly, which could render it useless, but it seems like most units like this today have backup rom images, that makes it hard to completely kill it. I asked the guy on the phone, when I called them again, why couldn't we have an alternate option for updating, and he said (with an unsure tone in his voice), that cost was the issue. Honestly, I don't see how cost could be it, considering, they would save money from, shipping, and also the possibility of lost usb devices, opposed to hosting software/instructions on their website, for those capable of taking advantage of it. I know, I know....it sounds like i'm complaining...but it just doesn't make sense to me.

Just bought this receiver earlier this month. Having problems with the channel guide and the menu. Channel guide shows up with no blue screen behind it like it used to and the menu doesn't show up until I hit the down key on the remote. What is this problem and how can it be fixed?

mdviewer...

Try pressing guide, aspect, exit, program info, 0, in sequence, as others pointed out in this thread earlier. It should "reset" the unit, and maybe fix the problems.

mdviewer...

Try pressing guide, aspect, exit, program info, 0, in sequence, as others pointed out in this thread earlier. It should "reset" the unit, and maybe fix the problems.

Tried unplugging it for a few minutes, that didn't work. Then I saw this in previous posts and tried it. I turned the unit off and did this sequence, it said EPG download complete, but when I turned it back on I still had the same problem.

Tried leaving it unplugged overnight and during the day the next day. I still have the same problem. The menu doesn't show up right away when I click the menu key. When I press the down arrow, the options show up. I have to press channel guide then exit to clear the screen. It didn't start occurring until I unplugged it from my LCD EDTV and connected it to a big screen HDTV. Has anyone else had this problem and can anyone help.

Wondering if anyone is here. I tried calling the 800 number in my manual and they put me on hold and said please wait for the next available rep. Then the next message said you have reached a number that is no longer in service (1-800-832-8712).

Try this number...

1-877-438-8738, then option 2.

Try this number...

1-877-438-8738, then option 2.

Is this a 24 hour number or is it a certain time to call?

Try emailing them at the customer service address listed on their website. I tried posting the actual address but the forum won't let me.

Don't use a yahoo or hotmail address, or they will ignore you.

Make sure you include as much info as possible about when you bought the unit and what the exact problem is you are having.

If you do get a reply it may be a canned one at first, but you should eventually be contacted by a real person.

I'm not entirely clear on what your problem is with the unit, but keep in mind that the USB firmware update mainly makes cosmetic changes, as far as I can tell, but may be worth a try.

Some members have noted that these boxes have disappeared from W-M shelves and website. I now have confirmation directly from US Digital management that due to complications in arrangements between the offshore manufacturer (not USD) and W-M, they will no longer be sold through W-M except for areas in which USDTV has their proprietary OTA service (mostly Nevada, I think), and that USD has no plans to market them as stand-alone STBs through any other retailer.

So, all of my own "low-end" STBs (USD/Hisense and RS/Accurian) are now orphans! At least they are all working today...

The RS/Accurian is actually a Digital Stream manufactured unit, so it really isn't an orphan. These are also sold under the "Pro Brand" name at Circuit City. Samsung is their major investor and after having a Samsung SIRT 451, I prefer both the Digital Stream and Accurian receivers that I own, to the parent company Samsung's own branded receiver! I had no need for the cable features of the SIRT 451 anyway...

For a low cost HD tuner, check this out: the PrimeDTV PHD-101 has ATSC and QAM and sells for 160. Out of curoisity, i ordered one and when it comes in, i'll have a full report.

http://www.avsforum.com/avs-vb/showthread.php?t=638769

Thread killed. R.I.P.

I didn't mean to say that there aren't any *left* at W-M, just that there won't be any new ones coming. In fact, I found two sealed brand-new units on the shelf at a store in my area. Still full price, though...

Also, I believe that USD will continue to support the OTA boxes sold, at least until the last of the warranties run out. Don't forget that they are still marketing the same hardware along with their program services in limited areas, looks like Albuquerque, Dallas/Fort Worth, Las Vegas, and Salt Lake City at this time, and they say they are coming to the Norfolk/Hampton Roads area.

I have emailed them twice and got no reply(probably because of Juno email address). The receiver still functions normal except the menu and channel guide aren't displayed normal. Press menu, doesn't show up 'til I press down on the remote, no blue background, to clear it I have to press channel guide, exit. Tried factory reset(turned power off, pressed channel guide, aspect, exit, program info) did not fix problem. I won't return it to the store because it still works just not perfect.

I guess it's possible the firmware update might help. Could also be a bad remote control. Maybe if you have a "learning" type remote you may be able to program that to work. I was not able to find any pre-programmed remotes to work, even though some of them (fraudulently) listed USD/Hisense compatibility on their packaging.

Maybe try emailing them from another address. None of my Yahoo emails were ever even acknowleged. I think any customer service you get from USDTV at this point is a huge favor on their part, since they seem to be pretty much out of the retail STB business now. And if their proprietary OTA service flops it won't bode well for any future tech support.

I wonder if fierygt ever got his update?

I wonder if fierygt ever got his update?

Hey..sorry...

I did actually a few days ago, and it has helped the audio problem I was having. However, now I have noticed a new problem, but I have yet to determine if it's the firmware, or the signal, but it wasn't doing this before. Anyway, now I will sometimes get a "Channel ___ is currently off the air", set within a blue bubble, and a black screen. The thing is, when it occurs, it will flash for only a millisecond or so, but it does it repetitively. My signal strength can be at a constant 97% and this will happen. Also there is no breakup of the signal before that screen decides to pop up, or after, so, that coupled with the fact I am seeing really good signal strength, I don't understand what the deal is. I first noticed it when one of my locals were playing the movie "Die Hard III", and almost thought it was some weird copy protection scheme they had cooked up, just because of the pattern in which it was occuring.

On the other hand, the firmware definitely spruced up the appearance of the menu system, and also added a couple of minor things, all of which I like better than before. Just as a note...the new software version they sent me was 2.7.11(2.4.18-15), but, the hardware version is still db2010, which notrust reported earlier that his upgrade changed his to db-2020, so I don't know what's up there. Once I investigate this new issue i'm having a little more, i'll let you guys know.

Try this number...

1-877-438-8738, then option 2.


Finally tried this number and they are supposed to be mailing me an updated version of the software.

I had the Hisense box for about 30 days then returned it due to audio sync issues. It seems that it worked pretty good on 720P channels but on 1080i the audio was out by just enough to bug the hell out of me. It wouldn't happen all of the time and sometimes was out but not enough to matter. I don't think it was the feed from the station because I have another tuner and didn't notice it when watching the exact same show simulatneously with this unit. Their customer support is awful.

I still have not received the updated software. so i gave them another call (the number on web site 1800 730 6628) and they did not know what i was talking about, asked if i wanted a brochure. or to look on their web site.

finally they transferred me and he did not know any thing! he said he would E-mail their shipping department with my info and request.

Hi, I'm new here.

I've owned a DB-2010 for around a year now and I too have a problem with audio loss if the box is left on for a long time. I wasn't planning on calling for a firmware update, because normally, the problem can be fixed either by unplugging the box, or by resetting with the remote.

My guess is that the data *might* be readable in Linux, but if that was the case you'd need a Linux box to download and save the file.

There are many free Linux distos out there that are bootable from a cd (Knoppix, Kanotix, DSL, Ubuntu, etc.) . I use them all the time. For the record, has anyone tried to mount the key in Linux? If the USB key is readable in Linux, then it could be distrubuted over the net (as long as it is legal to redistribute).

If your sprawlmart doesn't have one in stock, they may have been discontinued. They used to be on the sprawlmart web site, but are no longer there.

I didn't mean to say that there aren't any *left* at W-M, just that there won't be any new ones coming. In fact, I found two sealed brand-new units on the shelf at a store in my area. Still full price, though... And for anyone thinking they'll pick one up cheap at Walmart, don't hold your breathe. Eventually, they'll migrate to the "clearance" aisle and will be marked down $10 or maybe $20 if you're lucky. They'll stay that way for a long time..... I often think Walmart would rather throw out/destroy/write-off an item vs sell it at a loss.

If your sprawlmart doesn't have one in stock, they may have been discontinued. They used to be on the sprawlmart web site, but are no longer there.


Wal-Mart removed it from its website the beginning of January. When I saw that it wasn't on the website, I checked my local store and it was reduced from $198.00 to $169.00. So I bought it while I had the chance. Last week, they had two left and both looked like they had been returned. One was still open. This past weekend they were gone. Next stop eBay!!

Received USB update today(That was quick, just one week!!!) and it fixed my problem. The update changed my display(looks much better than that old plain blue one) and added new features on the channel guide. It now actually measures the percentage of my signal strength when I go into a new feature added to the menu called Adjust Antenna. My new software version is 2.7.11(2.4.18-15). Hardware version is db2010.

Does anyone know other places that are selling these since there aren't any new ones coming to Wal-Mart?

Check with with USDTV:
877 438-8738

What kind of new feature does the guide have?

I could be wrong, but I think that USDTV is only selling the recvievers in the designated markets, instead of nation wide, like the used to do. I have to wonder if they are more doubtful about covering the whole country than they were initally. They might be selling the $199 recievers at a loss, so it wouldn't make sense to sell them to the entire country... especally if the recievers would be a couple generations out of date when they finally reach other markets.

They may not cover the whole country, but they do seem to be expanding. Where I live, when I do a channel scan with my old DirecTV/OTA TS160 receiver, I get several OTA sub channels in the 99-n range. Some chs just say USDTV in the channel banner, but there is also HGTV, ESPN and several other "cable" channels shown. That box won't tell me what RF channel they're on though, so I don't know which local OTA stations have sold bandwidth to USDTV, but evidently they're coming to this market. I don't even know the DMA they're coming from, but it's either the Springfield MO (http://www.truckads.com/Affiliate/Springfield.htm#map) or Ft Smith/Fayetteville AR (http://www.truckads.com/Affiliate/Ft_Smith_Fayetteville_Springdale_Rogers.htm#map) DMA.

As I recall, the channel guide is the same with the USB update. It still incorrectly displays the show that was on the hour before until about 10-15 minutes after the hour. Weird, since the time displayed is always right. And yes, I've used several different stations to set the time, but it still does it.

The main difference is the signal strength feature for aiming your antenna. Plus the menus are sort of fancier-looking with a kind of marble blue color instead of the regular light blue scheme with the old software.

I'd appreciate some help. I bought the USDTV receiver from Walmart ($150) in Austin. I hooked it up and my pictures are blue. I have checked and the component video cables are hooked up correctly. I have a Panasonic AE900, Oddo DVD player and a Pioneer 1015 receiver (if it matters).

What am I doing wrong?

Thanks

Tom

go into the setup and make sure you have your tv and the reciever on 1080i. I did the same thing. Took me a while to figure it out. Should read the manual first huh! :)

Although unlikely, it's possible the component connectors may be transposed insie the USDTV box.

Try swapping all possible connector combinations:
red with blue
red with green
etc......

Also make sure your component cable doesn't have the wrong color connector! Check end to end.

Most certainly a cable issue, whether it's a defective cable of yours or as noted, an internal cable problem with the box. I had a similar problem the first time I hooked my DVD player up with component. Everything was tinted green. Turns out I didn't connect one of the cables, the RED, I think, completely in.

go into the setup and make sure you have your tv and the reciever on 1080i. I did the same thing. Took me a while to figure it out. Should read the manual first huh! :)


1080i did the trick. You guys rock. Thanks.

I get slight clipping (very brief interruption of the sound signal) every 20-50 seconds even on 95% signal strength stations. I am using high gain rabbit ears and my house has very poor reception generally.

Is this probably an antenna issue? If so, please recommend a multi-directional, long-range antenna. Any strong preferences between Televes and Winegard and Channel Master ?

Thanks

Tom

I've had the same thing happen with my unit, but not as often, maybe every 15-20 minutes. I notice that after it happens, the synchronization of the sound to the picture changes slightly. I always thought it was the station resetting their sound signal, but maybe it's something happening at my end.

I'm using a Radio Shack roof antenna, and transmitter is 32 miles away.

It would be nice if there was a way to change the sound down to mono, anything to get it back in synch. How difficult can this be?

Maybe someday there will be a reasonably-priced unit that works the way it is supposed to . . . .

My unit also does that with the audio. I found that if you push the audio button on the remote a couple of times it seems to sync things up.

Thanks, I'll try that!

Would anyone who has received the latest software update stick mind lending it to me? I'll pay postage both ways.

Thanks
Tom Best
2903 Oak Park Drive
Austin, Texas 78704
(512)416-9002

... please recommend a multi-directional, long-range antenna. Any strong preferences between Televes and Winegard and Channel Master ?

There are no multi-directional long range antennas. The more gain (range) an antenna has, the more directional it becomes. All the high gain models of the antennas you listed are very directional.

If you're less than 40 mi from the towers, a CM 4221 should have enough gain and it is somewhat multidirectional. If over 40 mi, I woud get the CM 4228, but it usually picks up stuff in a fairly narrow beam - not multidirectional.

Here's a comparison of some popular antennas:
http://www.hdtvprimer.com/ANTENNAS/comparing.html

As I recall, the channel guide is the same with the USB update. It still incorrectly displays the show that was on the hour before until about 10-15 minutes after the hour. Weird, since the time displayed is always right. And yes, I've used several different stations to set the time, but it still does it.

The main difference is the signal strength feature for aiming your antenna. Plus the menus are sort of fancier-looking with a kind of marble blue color instead of the regular light blue scheme with the old software.

The best channel to use to set the time on the box is your local PBS station. Last night I wondered why the time was 10:52pm when it was really 11:07pm. I selected Set up system time from the menu and saw that it was set on ch. 22-2 instead of 22-1. When I changed it, it gave me a correct time of 11:08pm.

Hi Guys, Thanks for all the help,
I received the update finally.(last week) It was well worth the trouble. there are so many fixes and changes to mention but here are most of them

added ant. sig. strength meter witch shows the channel + actual channel, better graphics in menu, Red menu button brings up on screen guide-then with another press the guide page-with a small picture of the channel you are watching in bottom right -- left has show info(remeber the ad. for usdtv gone), remembers the zoom mode for your channel, extra zoom mode, 3 (or4)button channel input (032 = channel 3-2 523 = channel 52-3 etc.(upto 99-99)), Resets receiver by holding power button 5 seconds(without wiping channels- no more unplugging to reset) , And most of all I have had no (daily) glitches that I need to reset(unpug)

I am a happy watcher.

Old software 2.5.41 (2.4.18-7) 2004 db2010
New software 2.7.11 (2.4.18-15) 2005 db2010

Last week, I took a chance and ordered one that I found on eBay while I still had the update. The software was 2.5.something and the hardware was db2020. Of course it was used because someone else's channel list was still on it. I was able to install the update, do a channel scan to replace the list, and it now works perfect. Only one minor problem was whoever had it before me had a broadcast frequency of 27 and the digital signals where 27-1, 27-2 and so on. My digital signals on that frequency are 26-1, 26-2 and so on. The next day that problem corrected itself.

Curious as to how long it took to receive the upgrade stick. I called a couple of weeks ago, was told the upgrade would be mailed, but have yet to see it.

Hi dcbr,

I had the same problem and had to call them back. then it took 4 business days. (check my previous posts)

the update is simple just unplug the box, plug in the USB stick and plug the box back into the wall. Then wait... and wait while it does its thing.

Anybody smart enough to figure out how we can get this upgrade without waiting for USDTV?

I e-mailed customerservice at usdtv.com last night to ask them for the upgrade, telling them about the freezes that force me to unplug the unit in order to get it going again. I told them when and where I bought the unit, the serial number, and my mailing address.

Today they wrote back and said I should get it in 7-10 days.

After re-reading mdviewer25 -- I noticed that the clock on my receiver was off a few minutes every couple of days. I don't think I had the same problem with the old software. I think the new software does not change the clock until you tell it too from the setup... any one else have this problem with the new software?

If anyone can email the file from the usb stick to me - I'll transfer to my own stick and try and update my receiver. If it works - I'll be sure to let everyone know...

Thanks :D

Rabid

If anyone can email the file from the usb stick to me - I'll transfer to my own stick and try and update my receiver. If it works - I'll be sure to let everyone know...

Thanks :D

Rabid
I've yet to receive my update, however apparently the USB stick is not readable in windows. Once I receive it, I will attempt to mount it in Knoppix and see if the files can be extracted.

I hope the Linux experiment is a success. I remember hearing that the early TIVO's used a modified form of Linux to operate the device, so hopefully the Hisense box does as well.

I just connected my DB-2010 to a Sony 32" 4:3 CRT (KV-32HS420) via component inputs. My question is, which display mode gives you the best picture quality, 480p, 720p, or 1080i? I have played around with the settings and seem to get the best results using 480p, which seems wrong.

720p and 1080i modes are way too dark, and I can't get 4:3 stations to fill up the entire screen (black borders on all 4 sides). Part of the problem is that the Sony automatically goes into 16:9 mode when using the component input, and there is no way I can find to prevent this (except by displaying the signal in 480p).

Anyone have experience using this unit with a 4:3 Sony? Also, will I need to go into the service menu to adjust the brightness in 720p and 1080i?

If you have a vertical zoom on your tv you might be able to set up the receiver as 16:9 then your tv zoom will square it up.

Question: is your sony HD Ready, just because it has component inputs does not make it HD. the standard component is only 480i.(if I remember right) its just that the red, green, blue are on seperate cables

You should set the picture mode to the highest that your tv will handle so that if a show is brodcast in that resolution you will be able to watch it in that resolution. the usdigital receiver does not tell you what resolution you are watching.(shame)

I could not find a way to change the brightness (it is darker in the higher res.)

Thanks Tim. Yes, the set is HD-Ready with 2 component inputs plus one HDMI, model KV-32HS420.

I hadn't thought about using the zoom feature, I'll try that.

You should set the picture mode to the highest that your tv will handle

So that would be 1080i or 720p?

I'm using the USDTV box to set the veiwing mode, and when I set it at 480p it looks pretty good, plus alot lighter than the 1080i or 720p, and also the non/HD programs fill up the entire screen.

I loathe having all 4 sides blacked out and would probably put up with a lower-quality picture to avoid having to deal with that.

No trust, or Not rust? Your picture is all a matter of preference. 1080i is the highest quality. However, I have a computer connected to my 52" Toshiba HDTV; I use 720p because everything is too small to read in 1080i. My point is this. However the picture looks best for you is the way to go. If that's 480p, then great. It wouldn't be worth watching if it is too dark to see.

My two cents.....

Your Sony has a native resolution of 1080i. That would probably be the one to start with at least.

Your Sony has a native resolution of 1080i. That would probably be the one to start with at least.

OK, that makes sense, thanks!

most of what is being broadcast is standard definition so you will not see a difference between 480i and 1080i. check it with a ball game or on pbs hd channel etc. (the text in the guide and osd is sharper in 1080i)

note: page 8 of the manual shows how to change resolution without going to setup.

1) Press "usdtv guide"
2) Press "aspect"
3) Press "usdtv guide" again
4) for 480i ....press 2
480p ....press3
720p ....press4
1080i .....press5

(you have to be quick)

it is similar to the factory reset found in previous posts, there are probably other short-cuts that use this format. If anyone knows any please post

Got my update today. Turns out it is readable in Knoppix, and it is illegal to redistribute. Sorry, but it was too much of a hassle to get it to work anyway. Best to just have a little patience and get it from USDTV.

This may be a strange question, but can the usb port be used for an HDMI cable or are they two different things?

This may be a strange question, but can the usb port be used for an HDMI cable or are they two different things?

Sorry, two totally different things. The usb port is for software updates.