4. Contact the Postmaster General about the deceptive ads. I received my Sound and Vision in the mail. Fraudulent advertising by mail is mail fraud, a federal offense.

5. Class action lawsuit.

I plan on contacting my attorney about actions 3, 4 and 5. I still have my old issues of Sound and Vision and the review in S&V which prompted me to buy the 1000. ...

Please keep us updated. I am very interested in pursuing this issue legally.

One last question. Since the TX-NR1000 is basically a computer, why can't they simply swap out the motherboard with the audio chips, codecs etc. and replace it with a new motherboard using the same case and layout, and then offer a new HDMI card??????

I think that there is NO reason why they can't do that. ...



I'm not an engineer, but I think it would be too complicated, and certainly not a cost effective way to upgrade these receivers. It would probably be cheaper to just give us new flagship products (when they release them), then write it off.

The support guys seem to think you do need to give up your original unit. I will inquire further to clarify this. If you do NOT, then it's not bad. If you do, then "feh". I can tell you that those prices are indeed significantly below dealer cost for the new items.

-E

Eric,

Any information you could possibly get would be great. You can also let them know that you are one of the main reasons I have stuck with Onkyo, and I haven't jumped ship to Denon. Better yet, I will let them know when they respond to my query for more information on "The Program". To anyone that thinks I am just blowing smoke, Eric has never received a dime from me, and is not guaranteed any of my future business. He is simply a great asset to Onkyo.

The reason I asked if we had to trade in our current product is because, if we don't have to give it up, then I agree that it's not an unreasonable peace offering. I'm not an unreasonable person. I am a fair person, and I want to be treated fairly... Especially when I drop $7000.00 in a company's pocket buying their products (I have the SP-1000 too).

EDIT: If you could find out if the units they are offering up are refurbished, returned, or anything other than a brand new, factory fresh unit that would be great. I know this is a new model, but I'm sure they have returns, and "B" stock that they want to get rid of.

Hey! If anyone has a Mercedes, that was built in the last four years, and they are ready to trade-in, I will take $1000,00, plus your car - in return you receive a classic Ford Pinto.

Anyone ;)


Disclaimer: This is not a real offer :)

i could see another way out for onkyo that would have been for them to offer a blu-ray
and hd-dvd player or players with firewire out or hdmi 1.2 cards since all the prosessing
is done in the players.

i could see another way out for onkyo that would have been for them to offer a blu-ray
and hd-dvd player or players with firewire out or hdmi 1.2 cards since all the prosessing
is done in the players.

That would have been a decent solution if they offered it at a substantial discount, but it doesn't make good on their promise of upgradeability.

One of the main reasons I bought the NR-1000 was for HDMI upgrades. I can't speak for anyone else, but I knew that newer versions were around the corner, and the NR-1000 was the answer. Biy was I wrong :o

i also bought thanking of upgradability and the thing that bothers me i don't see
the model that will completly dethrone it curently .

If the TX-NR1000 were truly not upgradable, why would Onkyo want them back? They have dropped the item from their lineup. Would they sell them as refurbs on their site?

Im not hi-jacking this thread,, Im just feeling sorry for myself,, beeing fooled by Onkyo/Integra again..

Owning a RDC 7.1, which was a replacement for the non-upgraded 7.0 I had before,
Im sitting with pre-amp/processor for quite some cash. I really had hopes that they would deliver this time,, but,, again,, as usual, nope..

My track record with them is;
RDC 7.0 - firewire..?? hello..?? soon ??.
DV-939 dvdplayer,, firewirecard.. "yeah,, it's coming real soooooooooooooon...."
RDC 7.1 - Oops,, we did it again...

i could see another way out for onkyo that would have been for them to offer a blu-ray
and hd-dvd player or players with firewire out or hdmi 1.2 cards since all the prosessing
is done in the players.

A firewire equipped HDDVD / Bluray is as good as HDMI for up to 5.1 but no 6.1/7.1 high res would be possible.

All,

Today I received a followup e-mail from Bob Elder at Onkyo:

Unfortunately, HDMI upgrade cards will not be available for this unit due to unforeseen changes in DSP Technology as requirements of new audio and video processing and connectivity does not allow us to develop any additional HDMI cards. Onkyo USA may continue to develop new cards for this (legacy) product as market conditions and technology permits. We do have a replacement/upgrade program available for our customers with this unit. If you are interested in this program please contact us know and we will provide details and process the transaction for you.
We are offering TX-NR905 or PR-SC885P for an additional cost and proof of purchase:
TX-NR905: Unit in warranty $900.00
Unit out of warranty $1100.00
PR-SC885P: Unit in warranty $700.00
Unit out of warranty $900.00
Bob Elder
Again, thank you for contacting Onkyo USA Product Support, if you need further assistance feel free to call us at 800-229-1687 or visit our website ONKYOUSA.COM for product, catalogues, hookup diagrams, authorized dealer/service center locations, sales of new/refurbished products and
warranty information.

"New 2007 Onkyo Audio Products Coming Soon"

Product Support Team Hours of Operation:
Monday - Friday 9AM to 8PM EST
Saturday & Sunday 10AM to 4PM EST

I will repeat, HDMI 1.1 with 7.1 24/96 support IS possible. They would need to use both the current HDMI slot and the Multichannel input slot. HDMI 1.2 is not possible unless you use the ILink slot and this will limit them to 5.1.

To summarise the Aureus DSPs have 2 high res multichannel input on the motherboard:

1) 7.1 Digital upto 24/96 or possibly 24/192 currently used by Mult Channel Input Card.

2) 5.1 up to 24/192 and DSD currently used by Ilink Card.

I would like Onkyo to explain what is preventing HDMI 1.1 or 1.2 support in the TX-NR1000 becuase it is not a technical issue.

I will repeat, HDMI 1.1 with 7.1 24/96 support IS possible. They would need to use both the current HDMI slot and the Multichannel input slot. HDMI 1.2 is not possible unless you use the ILink slot and this will limit them to 5.1.

To summarise the Aureus DSPs have 2 high res multichannel input on the motherboard:

1) 7.1 Digital upto 24/96 or possibly 24/192 currently used by Mult Channel Input Card.

2) 5.1 up to 24/192 and DSD currently used by Ilink Card.

I would like Onkyo to explain what is preventing HDMI 1.1 or 1.2 support in the TX-NR1000 becuase it is not a technical issue.

Krobar,

This technology could be added to a card?

http://www.audioholics.com/news/press-releases/texas-instruments-dolby-truehd-digital-plus-decoders.html

http://www.siliconimage.com/products/productfamily.aspx?id=1#31

My two cents; If Onkyo lets us keep our TX-NR1000s, then being offered those 2 choices at substantial discount isn't bad. It works out to the price of 2-3 update cards for our current unit. If they want us to forfeit our 1000s AND pony up another $700-$1100 for the new choices then they are out of their minds!

Best.......Carlo.

I agree Carlo.

Krobar,

This technology could be added to a card?

http://www.audioholics.com/news/press-releases/texas-instruments-dolby-truehd-digital-plus-decoders.html

http://www.siliconimage.com/products/productfamily.aspx?id=1#31

Hi Alabatross,

Unfortunately this is very unlikely for two reasons. Firstly the TX-NR1000 uses a pair of DA610 Aureus chips and the press release is for 7XX Aureus chips. Secondly the current data lines likely only support a 6Mbps stream each which rules out the lossless formats since they require a single 20-30 Mbps line.

Most modern HDDVD and Bluray players support decoding of everything to PCM and passing it over HDMI 1.1 anyway so HDMI 1.3 is of very little advantage audio wise. The video enhancements of HDMI 1.3 could easily be accommodated.

What is the status of the flagship replacements?....i seem to remember that these are in the pipeline, do we have a 'projected ETA' yet? egcarter?

Here's my situation: (you'll love this, depending on your personal outlook in life it could fall under a) unreal b) hopeless c) tragic d) catastrophic e) utterly ridiculous f) insert interesting combination of expletives)

>> i nuked my RDC-7.1 during a firmware upgrade so i sent it to United Radio in NY and they tried repairing it, including a motherboard replacement....for some reason they couldn't get it to run again....they sent it to Onkyo USA in NJ where it currently sits & their technicians seem unable to repair it, for unexplained reasons...the contact at Onkyo says they are exploring an outright replacent of unit, but it is discontinued/out of stock...they are still working on it...but this is approaching 75-80 days since i first shipped unit.

....are we looking well into 2008 before we could see an RDC-7.x of some sort? I'm a bit worried what 'they' are going to try to come up with in the interim.....comments anyone?

Im not hi-jacking this thread,, Im just feeling sorry for myself,, beeing fooled by Onkyo/Integra again..

Owning a RDC 7.1, which was a replacement for the non-upgraded 7.0 I had before,
Im sitting with pre-amp/processor for quite some cash. I really had hopes that they would deliver this time,, but,, again,, as usual, nope..

My track record with them is;
RDC 7.0 - firewire..?? hello..?? soon ??.
DV-939 dvdplayer,, firewirecard.. "yeah,, it's coming real soooooooooooooon...."
RDC 7.1 - Oops,, we did it again...

I don't buy any product based on promises of future upgrades.

Just buy it for what it is.

That being said I will agree that with products that were marketed as being modular and upgradable Onkyo really sets a precedence for pissing off customers. If they do not at least offer 7.1 PCM input capability or offer an upgrade to the next flagship for very little money they will lose a lot of customers over this. Compare this to Denon that has a loyal following of customers who regularly upgrade their flagship receivers and stay with the manufacturer.

But I'll say it again: Never buy a product for what it is supposed to do in the future - I have adopted this habit a few years ago and have been happy with all my purchases since then.

Next year some time.
-E

What is the status of the flagship replacements?....i seem to remember that these are in the pipeline, do we have a 'projected ETA' yet? egcarter?

Here's my situation: (you'll love this, depending on your personal outlook in life it could fall under a) unreal b) hopeless c) tragic d) catastrophic e) utterly ridiculous f) insert interesting combination of expletives)

>> i nuked my RDC-7.1 during a firmware upgrade so i sent it to United Radio in NY and they tried repairing it, including a motherboard replacement....for some reason they couldn't get it to run again....they sent it to Onkyo USA in NJ where it currently sits & their technicians seem unable to repair it, for unexplained reasons...the contact at Onkyo says they are exploring an outright replacent of unit, but it is discontinued/out of stock...they are still working on it...but this is approaching 75-80 days since i first shipped unit.

....are we looking well into 2008 before we could see an RDC-7.x of some sort? I'm a bit worried what 'they' are going to try to come up with in the interim.....comments anyone?

It's a business decision. As I have repeated around here a zillion times over the past year, the President of Onkyo USA told me at CEDIA Expo 2006 that they had developed an HDMI 1.2 card for the units, but decided not to release it because they wanted to do HDMI 1.3 and provide decoding for the new lossless codecs for the card-based units.
I asked him if it was straightforward to go from HDMI 1.2 to 1.3 on the cards and he said "yes." Apparently, the engineers discovered that it wasn't technically possible and they eventually decided to forgo any new HDMI card for whatever reason(s).

-E

I will repeat, HDMI 1.1 with 7.1 24/96 support IS possible. They would need to use both the current HDMI slot and the Multichannel input slot. HDMI 1.2 is not possible unless you use the ILink slot and this will limit them to 5.1.

To summarise the Aureus DSPs have 2 high res multichannel input on the motherboard:

1) 7.1 Digital upto 24/96 or possibly 24/192 currently used by Mult Channel Input Card.

2) 5.1 up to 24/192 and DSD currently used by Ilink Card.

I would like Onkyo to explain what is preventing HDMI 1.1 or 1.2 support in the TX-NR1000 becuase it is not a technical issue.

Here is the response I received from Onkyo regarding the trade in they are offering. The unit that has to be sent back to Onkyo cost $5000.00, and was sold a a future-proof receiver (card based modules). The unit that you receive when you send Onkyo your $5000.00 receiver, plus the money listed below costs $2000.00 new.

Mr. Dcifrths,
The program upgrade units would be new and your old unit would have to be returned prior to you receiving the new unit. You can contact us if you are interested in this program with the following details:
Your choice of unit
Serial number of current unit
Is the unit is in warranty
Proof of Purchase receipt

We are offering TX-NR905 or PR-SC885 for an additional cost and proof of purchase:

TX-NR905 : Unit in warranty $900.00
Unit out of warranty $1100.00

PR-SC885: Unit in warranty $700.00
Unit out of warranty $900.00


When detailed information is received our Customer Relations Department will contact you to finalize the transaction.

Thank You for contacting Onkyo USA Product Support.
So there you have it. Onkyo's new slogan should be: Buy our products, and assume the position.

Has anyone else received a different offer. You can PM me if you don't want to post it for all to see. In fact, you don't even have to tell me what the offer is - I'm just curious to know if they are making different deals.

On a lighter note, I've never been addressed as Mr. Dcifrths ... I did sign my email with my proper name too :rolleyes:

... 5. Class action lawsuit. ...

I plan on contacting my attorney about actions 3, 4 and 5. I still have my old issues of Sound and Vision and the review in S&V which prompted me to buy the 1000. ...

I was wondering if you had made any progress. Please feel free to PM me.

I wanted to throw a couple cents in here as someone who came very close to buying a 1000 back in the glory days with the upgradability sales pitch but remembered my experience buying a 64mb SCSI drive in 1988 for about $800 since I figured I wanted a drive that could connect with anything in the future. After about 7 years of upgrading with SCSI and daisy chains going with no real need to do so, I finally gave up the ghost and tallied up how much money I'd wasted, and it would have paid for a brand new top end PC. (Granted, in those days that was a 486/66). I ditched the whole technology and never looked back. I'm going through sort of the same issue with my Sharp GX6U in having gone after 1080p 3 years before everyone else did, although in that case at least it's a happier ending only because while most of us regret the extra 5 grand we wasted versus today's price we're all still happy enough with the PQ of the monitor alone that the only people who are getting rid of them are those who want larger screens.

Despite all the warnings on this thread, I almost pulled the trigger again in the middle of Fry's closeout sale. Figured $1400 for something that could process I-Link was worth it for my D-VHS collection, but once I read the manual a little closer and realized it was audio only processing I stepped back. (Next big purchase will be a VP50, then I'll work on an amp.) Currently have a mediocre 901, doesn't hold up to the Integra I had for 20 years in audio quality but was lazy a few years ago and wanted video switching capability.

Onkyo deserves to be shot the way they're treating customers like you on this, and their 'upgrade' program is an insult if they're expecting you to trade in a $5000 machine for a $1500 one. I for one am not going to buy a near-retail priced Onkyo product again.

That said, having been through a number of consumer product lawsuits, keep this in mind: the best classes are usually large. That is, the dollar amount of the product isn't all that important, but the multiplier effect is. The 1000 probably sold what, 10000 units max? Very, very small class, and a $50m product line is not going to interest most shysters unless there's someone here lurking who is an attorney willing to do it for his own anger management. Onkyo certainly deserves mail fraud and consumer protection charges; it's just that the class is small and electronics settlements tend to be % or dollars off your next purchase along with a million or so for the attorneys.

My two cents is that they'd be a lot more willing to play ball if the mud on their name hurts potential sales. Best way to do that is to make sure the bad publicity they deserve comes through the Web. A google search for the TX-NR1000 doesn't show any of this controversy. A google search for Onkyo shows their newest receivers. There's no reason that a search for that brand shouldn't show exactly how fraudulent Onkyo has been. Get the magazines and experts involved, and maybe they'll come back with something more realistic.

Cheers.

....when the true flagship units, that are true replacments for nr1000, dtr10.5 & rdc7.1, show up in 2008 i take it there will be a 'different' trade-in program?

... My two cents is that they'd be a lot more willing to play ball if the mud on their name hurts potential sales. Best way to do that is to make sure the bad publicity they deserve comes through the Web. A google search for the TX-NR1000 doesn't show any of this controversy. A google search for Onkyo shows their newest receivers. There's no reason that a search for that brand shouldn't show exactly how fraudulent Onkyo has been. Get the magazines and experts involved, and maybe they'll come back with something more realistic.

Cheers.


Your two cents is certainly appreciated, and you brought up a very good point. I'll have to put up a page, and see if I can get it into Google's search results.

If anyone has any info on the best way to get Google to pick up a page, please let me know. PMs are fine.

....when the true flagship units, that are true replacments for nr1000, dtr10.5 & rdc7.1, show up in 2008 i take it there will be a 'different' trade-in program?

I have heard nothing that suggests another program will be offered. Onkyo has made it painfully clear that they don't value their customers.

I am working on a response to the email I received, and I have a lot of questions for them.

I admit it is very disheartening but at least they are offering something. I would much rather them offer a good trade in now for the 905 then wait until next year sometime for a new flagship which will end up being outdated with in 2 years anyhow. The 905 is a good investment for us. It is not as much as the TX1000 so we can always get a newer one without losing our shirts. The 905 is very good and near the quality of the tx1000. If you were to try one you would not be dissapointed. Especially in a combo with the Pioneer 94HD or XA2. Being able to send 1080p/23.98 thru it with the new audio is awesome. Plus you can send in 1080i and have the 905 deinterlace it to 1080p with remarkable results. And of course it does magic with 480i sources. As you can see I am a fan of the 905. I will admit that I have been hearing some crazy fans during some of the football games the past few weeks and I did not hear them with the tx1000. Maybe the broadcast has changed, whatever reason the 905 does an even better job with some of the DSPs. I especially like Ultra2 cinema for Dolby TrueHD sources. That is the sweet spot! :)


So what the heck are you saying here? If you add the 4k initial cost plus another 1000 dollars then you get 5k. The RIGHT thing to do is for Onkyo is to EVEN exchange for the next flagship model. Onkyo screwed up not us but we are paying the price. I got a simular email to this one and I not only told Onkyo no I told them HELL NO. This is plain and simple a rip off. The whole reason I bought the Onkyo over the Denon was the upgrade promise. Some of the things Onkyo could have done is replace the main board so they could build new HDMI cards. Did they even try? Heck no. If they would have told me right up front this is a non upgradable reciever? NO they said WORLDS FIRST HARDWRRE UPGRADABLE RECIEVER. I was sitting on the fence at the time because I knew HD was coming out. I would have just stuck to my Pioneer 47TX until the dust settled like now to buy a new reciver but I thought hey I can buy a new reciever now and upgrade down the road. In my eyes Onkyo lied to us simply put. They might of had the best intentions up front but when they saw how much it was going to cost they threw the baby out with the bath water. I am the baby in this case and I do not take getting kicked to the curb to well. In other words Onkyo can take this *deal* and stick it where the sun does not shine.

What the heck am I saying? I think it is obvious. If you don't like their offer then don't take it. The 905 decoding the newer audio codecs (Dolby TrueHd and DTS-HD Hi Res) does sound better than the TX1000. Sure they said they can do card upgrades but I still don't know if they could have ever added the new codecs. Would I have liked it if they could have? Sure, in a perfect world it would have worked out. I just know that I would rather not have to wait and hope a longterm lawsuit somehow gets me the ccompensation I need to get me a newer receiver. How long would that take? At least they are making an offer. So PASS on the first one, maybe they will come up with a better second offer. While you are still screaming foul I will be enjoying the latest soundtracks with the new audio codecs. You could always sell it and then purchase a Denon, Pioneer or other brand... Or just take their offer and start enjoying a 905!

<VENT ON>
I am so steaming mad at Onkyo/Integra right now after reading these updates. I own 4 Integra recievers including a 9.8 and while I'm generally happy with the performance of all of them, I did not spend $4k on the 9.8 because it was just a "flagship". I bought it because it was clearly touted as being future-proof.

I recommend Integra products to my friends and associates all the time. I am the classic example of an "enthused-infulential". If Onkyo does not change it's stance on this and does not provide me a reasonable way of "upgrading" to an equivlent class (e.g. flagship) reciever they can be damn sure I will not longer recomend their products but will instead make it clear to people they should stay away.

</VENT OFF>

My two cents; If Onkyo lets us keep our TX-NR1000s, then being offered those 2 choices at substantial discount isn't bad. It works out to the price of 2-3 update cards for our current unit. If they want us to forfeit our 1000s AND pony up another $700-$1100 for the new choices then they are out of their minds!

Best.......Carlo.

Onkyo wants you to trade it in. So you can not keep the reciever.

<VENT ON>
I am so steaming mad at Onkyo/Integra right now after reading these updates. I own 4 Integra recievers including a 9.8 and while I'm generally happy with the performance of all of them, I did not spend $4k on the 9.8 because it was just a "flagship". I bought it because it was clearly touted as being future-proof.

I recommend Integra products to my friends and associates all the time. I am the classic example of an "enthused-infulential". If Onkyo does not change it's stance on this and does not provide me a reasonable way of "upgrading" to an equivlent class (e.g. flagship) reciever they can be damn sure I will not longer recomend their products but will instead make it clear to people they should stay away.


</VENT OFF>

I think you best be prepared to blow your stack. Onkyo is only saying they will do a *trade in for the 905* and that is only 900 dollars off. So they are giving you 900 dollars for a unit most people paid 4 to 5 k for. So I think everyone outa be very vocal about this on every website they can find. I did post this on CNET. Go to www.cnet.com and do a search for Onkyo NR TX 1000 I saw two other posts on there recently which is good.

If anyone locates an attorney for a class action lawsuit against Onkyo USA please contact me. This is a rather obvious winnable suit. I believe Onkyo has committed felony fraud and an active State A.G. could go after them as well.

Don't want to break the law suit stuff, but here is one that has technical concern.

Today I figured out that both Speakers A and Speakers B have their own Mute State and Volume setting. When asking for replies on these settings through rs232 I get the proper state for Mute (!1AMTQSTN) on both speakers A and B, but I don't get a reply on Speakers B volume setting (!1MVLQSTN). This means that my system cannot display a volume setting on my touchpanel. Funny thing is that the OSD of the receiver itself does display this different setting.

Can anybody confirm that this is supposed to be like that. Seems like a bug or (not on purpose) left out feature to me just like the time (pre 1.09) when hdmi/component was not passed through on Speakers B.

Before the details of the trade-down program were put forth, it seemed that there was more talk, here on the forum, about insisting that the program was a flagship to flagship trade-in offer.

Has anyone else received a different offer? I respect your privacy, so if you don't want to post here, please just send me a PM with YES in the body, if you have received a different offer. I will not use your name publicly or on my dealings with Onkyo.

Thanks.

DTR-10.5 Owner. My offer was to trade down to a DTR-8.8. If being the current highest end of the lineup, then I guess it is consider a flagship and a trade-in.

But consider the math. (4k+ for 10.5)+(Give it back and pay 1k for 8.8) = 5k for maybe a 2.5k receiver. Gold mine for Onkyo. Bogus for former loyal customer.

i am sure they have or working on something that will surpass everything the 10.5
could do plus add the newer features of the 8.8 i just wonder when that will be
announced.

I wonder what the great offer (if any) for that will be when it arrives. Sorry about the sarcasm, frustration level showing.

I am so pissed about our so-called "upgrade" offer, but I at least came across a piece of decent news

Sharp is letting loose 2 Blu-ray recorders with 2 iLink connections - one with a 1TB hard drive and the other with a 500GB hard drive.

Supports 1080/24p video, DTS-HD Master Audio, Dolby TrueHD, DTS-HD HRA, and high-def bitstream audio

Not sure the release date, but here's a link to the article

Might be just the cure for my NR1000

http://www.engadget.com/2007/09/26/sharps-aquos-bd-hdw20-blu-ray-recorder-with-1tb-disk-zero-to-n/

Almost half the price - Sharp is also releasing a hard drive-less version of the Blu-ray disk recorders, this time with only one iLink port.

Looks nice to me!

Here's the link

http://www.engadget.com/2007/09/26/sharp-kicks-out-bd-av1-bd-av10-blu-ray-recorders/

i bet that firewire is for daisy chaining hard drives not transmitting the new audio
formats.

Sharp BD-HDW20 and BD-HDW15 Blu-ray recorder introduction

http://www.hdtvorigin.com/hdtv/sharp-bd-hdw20-and-bd-hdw15-blu-ray-recorder-introduction/

Would these be good workarounds to the lack of HDMI 1.3 in the TX-NR1000?


Gefen EXT-HOMETSP , Home Theater Scaler - Plus

http://www.ramelectronics.net/html/EXT-HOMETSP.htm

Gefen Home Theater Scaler/Switcher

http://www.ramelectronics.net/html/EXT-HOMETS.htm

"Operates up to 165Mhz"... I guess no 1080p Deep Color?

Oztech - not sure, but seeing as it says iLink on the front chassis, my guess is that it will be able to transmit the new audio codecs unless i'm misunderstanding iLink functionality

without more info it could also be for camcorder which i would place my bet there.

Just happened across this on e-bay is there such a thing as version2?

http://cgi.*********/Onkyo-TXNR1000V2-7-1Channel-Receiver-SILVER-New-In-Box_W0QQitemZ320160787030QQihZ011QQcategoryZ14981QQssPageNam eZWDVWQQrdZ1QQcmdZViewItem

I've just posted a scathing review on cnet.com. If there is a class action suit count me in!! This product was a sure thing and a no brainer based on my experience in the IT field. Too bad Onkyo botched it! Lets sue them!

Scott

Main software upgrade Version 2 right now.but Hdmi is still 1.0.
If everybody list their version here,maybe we can figure out.What we missed

coloscott post the link to your review I can't seem to find it

:mad:I've just posted a scathing review on cnet.com. If there is a class action suit count me in!! This product was a sure thing and a no brainer based on my experience in the IT field. Too bad Onkyo botched it! Lets sue them!

Scott

I have left bad reviews as well for the unit. I have had some not make it into press because they say the reviews are off topic or simply will not post the review at all on Circut City. Circut city gave me no reason at all why they would not post my review they just did not post it. I guess it is time to contact Circut City directly and tell them I will contact the ACLU if they do not post my review :mad: Next I will never buy Onkyo again as long as I live. I see Yamaha is going to come out with a new reciever soon. I will wait about a year for the price to come down.

Meanwhile at Onkyo...
Http://www.mellody.co.za/michaela/palpatine/gallery/emperor09.jpg

Good, I can feel your anger.

I think they should design a flagship and for $500, the cost of an upgrade card, allow for a trade-up.
Then again Onkyo is about as trustworthy as our President.

Write a negative review on CircuitCity, Audioreview, CNet, Epinions and every forum you go to.

In fact, for a while you should change your signatures to
"I absolutley do not recommend Onkyo as your next product choice. This company does not know how to treat their customers."

It's time to become a little visible.

Sorry about the pic, but I have always wanted to do one.

I used to administer a server called Palpatine :)

For everyone who has and loves their TX-1000, but really wants HDMI 1.3, Dolby TrueHD, etc, I recommend the Onkyo PR-SC885P PreAmp. It has every single feature of the TX-NR905, but you get to keep using the far superior amps that are built in to the TX-1000.

For future reference, I will never again buy a "Flagship" receiver. The problem is that the technology for the pre-amp part of the reciever changes too fast. However, a beautiful amplifier can last a long time. Even folks who sunk a fortune into a great 5 channel amp can always buy a 2 channel amp and add it into their HT system to get 7.1 sound if they have a great 7.1 processing Pre-amp.

I am buying the Onkyo Professional Pre-amp with all of the features that I want, and a B&K 200.7 Series 2 Amp. Total will be about $5,000 and I get a beautiful system now, and I can always change out the pre-amp in the future if HDMI 1.4 or 1.5 is so great that I need to upgrade. Why spend $7000 on Denon's, or $5500 on Yamaha's, or xxxx on Onkyo's new flagship (when announced) when we know that the technology will change soon enough.

You rec'd buying the "Onkyo" Pre/pro and an amplifier via the "trade-up" potential policy?!?!

What are you nuts? Going from $4-5000 spent to another $5000 spent and buying another Onkyo product... lol.

The real issue is they lied again on their flagship unit.
Why do they even bother w/ a flagship unit? I'd be shocked if their flagship unit ever sells well again.
For 2 generations they lied and screwed the elite Onkyo buyers.

2 weeks ago I emailed the editors of Sound & Vision (http://www.soundandvisionmag.com/receivers/829/onkyo-tx-nr1000-digital-surround-receiver.html), Home Theater (http://www.hometheatermag.com/receivers/106onkyo/) and Audioholics magazines (http://www.audioholics.com/news/press-releases/onkyo-tx-nr1000-thx-ultra2-card-based-receiver) about Onkyo's stance with no HDMI upgrades and their offer to owners of the TX-NR1000. One, I wanted all magazines to know Onkyo has failed on their marketing promise of an upgradeable, "future-proof" design (which all three magazines had included in their reviews of the TX-NR1000). And two, I asked them if they could weigh in with Onkyo on this matter (some attention from industry associates may have an impact).

My email was the same, but customized to each:

Your January 2006 review of Onkyo TX-NR1000 A/V Receiver By Mark Fleischmann was thorough and informative. I and others were ecstatic that a company like Onkyo would offer a flagship product that was built to be future proof. It's modular design would greatly simplify changes in DSP technology and interface connectivity.

The problem is Onkyo has not delivered on such promises. The TX-NR1000 was a very good and current product at the time of it's release. I have repeatedly contacted Onkyo about this failure only to get generic customer service responses to check the website for updates or that nothing was currently available. Onkyo has never given an official company response about this product. From my last email to Onkyo this past June, I received a response:

HDMI upgrade cards will (unfortunately) not be available.
While the card based platform of the TX-NR1000 has many advantages, unforeseen changes in DSP technology as well as requirements of new audio & video processing & connectivity does not allow us to develop any additional HDMI cards for this (these) systems.
Bob Elder

Again, thank you for contacting Onkyo USA Product Support, if you need further assistance feel free to call us at 800-229-1687 or visit our website ONKYOUSA.COM for product, catalogues, hookup diagrams, authorized dealer/service center locations, sales of new/refurbished products and
warranty information.

"New 2007 Onkyo Audio Products Coming Soon"

Product Support Team Hours of Operation:
Monday - Friday 9AM to 8PM EST
Saturday & Sunday 10AM to 4PM EST


This was followed by another email, 3 days later:


Unfortunately, HDMI upgrade cards will not be available for this unit due to unforeseen changes in DSP Technology as requirements of new audio and video processing and connectivity does not allow us to develop any additional HDMI cards. Onkyo USA may continue to develop new cards for this (legacy) product as market conditions and technology permits. We do have a replacement/upgrade program available for our customers with this unit. If you are interested in this program please contact us know and we will provide details and process the transaction for you.
We are offering TX-NR905 or PR-SC885P for an additional cost and proof of purchase:
TX-NR905: Unit in warranty $900.00
Unit out of warranty $1100.00
PR-SC885P: Unit in warranty $700.00
Unit out of warranty $900.00
Bob Elder
Again, thank you for contacting Onkyo USA Product Support, if you need further assistance feel free to call us at 800-229-1687 or visit our website ONKYOUSA.COM for product, catalogues, hookup diagrams, authorized dealer/service center locations, sales of new/refurbished products and
warranty information.

"New 2007 Onkyo Audio Products Coming Soon"

Product Support Team Hours of Operation:
Monday - Friday 9AM to 8PM EST
Saturday & Sunday 10AM to 4PM EST


Onkyo has never offered ANY HDMI card upgrades. We are still stuck at HDMI 1.0. The only upgrade card ever offered was a XM, Sirius, HD radio card. This unit was marketed as "future-proof" and Onkyo has failed miserably. Now they offer their flagship customers a DOWNGRADE and want more money? I understand the new TX-NR905 has many new features that the TX-NR1000 doesn't, but the TX-NR1000 was their flagship ($4999.99 list) and the TX-NR905 is a standard line product. Apparently, they are not releasing a new flagship model until next year. Many of us on the AVS Forum are not happy with this treatment: http://www.avsforum.com/avs-vb/showthread.php?t=487602&page=74

I am writing your site since you do review industry products and offer a venue for manufacturers to promote their products. I hope that Home Theater can offer some more information about why Onkyo has not supported this premium priced product as they had marketed?

Thank you.


So far, I have received one response.

From Home Theater:


Subject: Your Onkyo upgrade problem

We've forward your email concerning the Onkyo receiver upgrade problem to Onkyo's spokesman. Unfortunately, it's been approximately a week and we haven't received a response. If Onkyo adds anything to the replies it has already sent you, we'll let you know. I'm truly sorry that my review led you into this situation.

Best wishes,
Mark Fleischmann
Audio Editor, Home Theater




I'll keep you posted.

Glad I decided to do some internet searching for info on the NR1000 before buying one. Current info and specs state that is it HDMI1.3 complient, obviously this is not the case. Glad I found this thread before dropping some serious coin on a unit.

Glad I decided to do some internet searching for info on the NR1000 before buying one. Current info and specs state that is it HDMI1.3 complient, obviously this is not the case. Glad I found this thread before dropping some serious coin on a unit.

The specs you found are wrong. Good thing you didn't buy it if you are interested in using and kind of audio over HDMI.

Meanwhile at Onkyo...
Http://www.mellody.co.za/michaela/palpatine/gallery/emperor09.jpg

Good, I can feel your anger.

I think they should design a flagship and for $500, the cost of an upgrade card, allow for a trade-up.
Then again Onkyo is about as trustworthy as our President.

Write a negative review on CircuitCity, Audioreview, CNet, Epinions and every forum you go to.

In fact, for a while you should change your signatures to
"I absolutley do not recommend Onkyo as your next product choice. This company does not know how to treat their customers."

It's time to become a little visible.

Sorry about the pic, but I have always wanted to do one.

Well if some one hands me a lightsaber I gurantee I would not lop off hands and heads. I would leave that up to your imagination. Now for the serious part has anyone contacted the BBB? I am thinking of doing that.

Well if some one hands me a lightsaber I gurantee I would not lop off hands and heads. I would leave that up to your imagination. Now for the serious part has anyone contacted the BBB? I am thinking of doing that.

As Albatross has, I've contacted the mags that he posted links to. I have also coontacted Onkyo again, but I have not heard back from them. I am currently researching what kind of resources the state of NY has available for this type of situation.

Has anyone accepted Onkyo's trade-in offer?

I doubt anyone is that clueless on this forum and someone who would be checking in on this thread.

Crap.. did I just vaccinate the responders?

Keep the 1000/10.5/7.1!

Not a good, cost-effective deal. Add a 905 if you like, but most of this is about HDMI, no? Buy a nice HDMI switcher and pocket the big difference in $$. You do get the Reon, which is great.

BTW, there is a similar deal for Integra DTR-10.5 and Integra Research RDC-7.1 owners for the DTR-8.8 ($1000 in warr./$1300 out of warr.) and DTC-9.8 ($700 in warr./$1000 out of warr.).

All of the DTR-10.5's are in warranty if you are the original owner, since it's a 3 year term and they haven't been shipping for 3 years yet.


-E

Eric,

What was the original warranty on the NR-1000?

Thanks!

Limited warranty - parts and labor - 2 years

Limited warranty - parts and labor - 2 years

Yes, and the Integra DTR-10.5 is 3 years P&L. So if you have an Integra and you're the original owner, it's still under warranty as they didn't even start shipping until late November 2004.

-E

Yes, and the Integra DTR-10.5 is 3 years P&L. So if you have an Integra and you're the original owner, it's still under warranty as they didn't even start shipping until late November 2004.

-E

I have the Onkyo version, and I'm just outside of the warranty. Well, by a few months... :eek:

Not that it matters, as I am not accepting the current offer that Onkyo has on the table.

Limited warranty - parts and labor - 2 years

Do you have the Onkyo version too?

I have the Onkyo version, and I'm just outside of the warranty. Well, by a few months... :eek:

Not that it matters, as I am not accepting the current offer that Onkyo has on the table.

My NR1000 is under warranty until November and I own the SP1000 as well - I could really kick myself for buying an Onkyo product on promises... Well never again. I think the upgrade offer (send your Nr1000 then we'll send you a downgrade for $1k) is ridiculous. I guess they figure if a fool parts with his money based on their marketing lies, then they will part a second time and bend over for one more good one.

Anyone looking at lawsuit, count me in. BBB is a waste of time though since Onkyo will just say "we are offering upgrades" for anyone stupid enough to buy one of these - and BBB will be satisfied with that regardless of value or rip-off of the deal.

Last one using an Onkyo receiver - turn it off when you leave the room. I think getting $1k or more out of my receiver will be considered a victory - so pm me if you are interested. I guess ebay is my best answer at this point since I don't want to give this company any more of my money if they won't make this right.

Well heres the proof that Pioneer are still supporting Ilink on their new Flagship amp, the SC-LX90:
http://pioneer.jp/components/avamp/lx90/panel.html

Lets hope the amps sister Bluray product the BDP-LX90 appears this spring as expected and with ILink.

Well heres the proof that Pioneer are still supporting Ilink on their new Flagship amp, the SC-LX90:
http://pioneer.jp/components/avamp/lx90/panel.html

Lets hope the amps sister Bluray product the BDP-LX90 appears this spring as expected and with ILink.

looks like my toy fund will take another hit.

Do you have the Onkyo version too?

Yes, I do.
My warranty is over.

Well heres the proof that Pioneer are still supporting Ilink on their new Flagship amp, the SC-LX90:
http://pioneer.jp/components/avamp/lx90/panel.html

Lets hope the amps sister Bluray product the BDP-LX90 appears this spring as expected and with ILink.


Is the Elite SC-09TX the US version of the SC-LX90?

Is the Elite SC-09TX the US version of the SC-LX90?

Yes. The Japanese page is significant because it confirms the early info for the SC-LX90 that was released with the BDP-LX90 info was ENTIRELY correct.

Thanks for confirming that. I have seen both model numbers discussed.

I have received a final answer from Onkyo. There is no other option than the one one they offered from the start. That is: Give them my $4500.00 TX-NR1000 (that's the price I paid for it) plus $1100.00 on top of this, and they will give me a $899.99 discount on a TX-NR905.

If you have done the simple math, Onkyo is putting a value of $899.99 on their flagship receiver. It seems that even Onkyo doesn't think much of their product's value...

I have received a final answer from Onkyo. There is no other option than the one one they offered from the start. That is: Give them my $4500.00 TX-NR1000 (that's the price I paid for it) plus $1100.00 on top of this, and they will give me a $899.99 discount on a TX-NR905.

If you have done the simple math, Onkyo is putting a value of $899.99 on their flagship receiver. It seems that even Onkyo doesn't think much of their product's value...

Obviously Onkyo doesn't value it's customers - so you really have to be crazy to accept this offer and "sink" more money into a company that fails to stand behind it's product marketing. I can understand making a decision to not support the upgradeable product going forward - but I think because of the way this product was marketed they sure need to stand behind those claims to retain any sense of credibility.

Unless they have an epiphony soon there will never be another Onkyo product in my house.

Obviously Onkyo doesn't value it's customers - so you really have to be crazy to accept this offer and "sink" more money into a company that fails to stand behind it's product marketing. I can understand making a decision to not support the upgradeable product going forward - but I think because of the way this product was marketed they sure need to stand behind those claims to retain any sense of credibility.

Unless they have an epiphony soon there will never be another Onkyo product in my house.


I am going to see if I can get one of those Help Me segments, the news stations run, to do a story on this.

Additionally, I have decided that when I replace my NR1000 with another brand, I am going to video the destruction of my NR1000. I will post the ceremony on line. I haven't yet decided on how I will do it (brute force, fire etc.). One thought I had is this: David Letterman does a bit where he drops things off of the roof of a building. I may submit my NR1000 for an appearance on his show.

I do know this is childish, and I could donate the unit to charity, but I really want to express the disgust I feel toward Onkyo, and the snake oil they sold me. I truly feel like I was conned.

Bad customer service is a great way to keep customers from buying your product.

Anyone know how to tell what firmware etc I have? What should I look for?

I found this today:

http://forums.audioholics.com/forums/showthread.php?t=35798

Clint DeBoer posted:

"It was pretty much $4000 new and people are dumping them because Onkyo never followed through on the "future-proof" part of this receiver. We're posting some info about the situation shortly. Still, it;s a solid receiver if you don't need the latest and greatest."
__________________
Clint DeBoer
Editor in Chief
Audioholics

Clint DeBoer also wrote:
http://www.audioholics.com/news/press-releases/onkyo-tx-nr1000-thx-ultra2-card-based-receiver

I never did get a response from my email to him.

I'm taking preorders for Onkyo's next Flagship Receiver.
:rolleyes:;)

"The last Onkyo you will ever buy (not including the 1000)"

had they put the amp section of the 10.5/1000 in the 8.8/905 i
would have considered it.

had they put the amp section of the 10.5/1000 in the 8.8/905 i
would have considered it.

If they made the 905 the same way as the 1000 then yes I might have considered it. Onkyo could have easily designed a new reciever with cards which i think is a great idea and learn their lessons from the minstakes on the NR1000. Do you thnk Onkyo cares? Of course not or they would have done something better for their customers. I wonder if Onkyo even considers us customers or just an experiment that went bad and said oh well time to throw this out. In any case the point is moot. I will never buy an Onkyo product ever. No matter how good what price etc. I am always going to post bad reviews for them for now on.

Ok I found it (reading the manual helps) Mine are
1.Master Version:1.03
2.I-link Version:1.01
3.Net-tune Version:1.00
4.and of course HDMI Version:1.00

As a new owner of this model receiver I must say I'm impressed with it. It pushes my Rocket speakers with more authority than the Denon 4800 I had before. The HDMI problem is not a problem for me (yet) as everything I have is still component. And with the few HD DVD titles that I have that have the HD DD I run it out of my toshiba XA2 analog outputs to the 1000.





Anyone know how to tell what firmware etc I have? What should I look for?

Ok I found it (reading the manual helps) Mine are
1.Master Version:1.03
2.I-link Version:1.01
3.Net-tune Version:1.00
4.and of course HDMI Version:1.00

As a new owner of this model receiver I must say I'm impressed with it. It pushes my Rocket speakers with more authority than the Denon 4800 I had before. The HDMI problem is not a problem for me (yet) as everything I have is still component. And with the few HD DVD titles that I have that have the HD DD I run it out of my toshiba XA2 analog outputs to the 1000.

i guess i am in the same boat have not needed the hdmi switching that bad
as an external switcher will work and analog outputs to rec great sound.

Ok I found it (reading the manual helps) Mine are
1.Master Version:1.03
2.I-link Version:1.01
3.Net-tune Version:1.00
4.and of course HDMI Version:1.00

As a new owner of this model receiver I must say I'm impressed with it. It pushes my Rocket speakers with more authority than the Denon 4800 I had before. The HDMI problem is not a problem for me (yet) as everything I have is still component. And with the few HD DVD titles that I have that have the HD DD I run it out of my toshiba XA2 analog outputs to the 1000.

Glad to hear you like it, they did get the basic sound quality right. These firmware versions are quite old, the lateset 1.X master version is 1.09 and there are newer Ilink firmwares too. The main reason you would need the update is for DPLIIX adjustment issues and Ilink issues with other brands.

:mad:

Well, my NR1000 has failed again. 9 months ago I had to take it in for repair because the right rear surround channel had no audio and now I have no audio at all on any channel in any mode. If any one has any ideas on what to try I’d be grateful for any ideas. I’ve done a reset by pushing Video1 and Standby at the same time. I then reprogrammed the inputs and outputs but I have never heard any sound from any speaker! I have it plugged into a pretty high end surge suppressor and we have a whole house TVSS as well so I don’t think it’s getting clabbered by anything in the power system.

Looks like I’ll have to suck it up and find another receiver or else we don’t use our theater. I am Soooo disappointed in Onkyo!!

Scott

...well my Master firmware sez 2.00....but getting it to that point was a disaster of epic proportions
...or maybe rdc-7.1 only goes to 2.00?...i dunno.....let's just say i shipped my unit off for repair
June 24 & it's now up and running in my rack as of last Friday...........yes, that wasn't a mistake, June.

...well my Master firmware sez 2.00....but getting it to that point was a disaster of epic proportions
...or maybe rdc-7.1 only goes to 2.00?...i dunno.....let's just say i shipped my unit off for repair
June 24 & it's now up and running in my rack as of last Friday...........yes, that wasn't a mistake, June.

What are your other vesion numbers? (Ilink etc.)

Master: v2.00
I-Link: v1.02

....no nettune or hdmi cards.

Doesn't look like much development has been done since Janurary then :( (I got the same revs when my DAB card was fitted back then.

...i get the feeling that they 'end-of-lifed' it while it was still in the warranty window & stopped development of firmware as such.....that has to be some sort of record......the main service center technicians didn't have much good to say about it's design (mobo architecture) & the factory technicians were trying to find a new unit to replace it with from the get go, since, 'this thing is a nightmare to strip down for a mobo swap'....these are the Integra guys talking, lol. I also got wind that the 'successor' is in development & 'pending' release in 2008.......fwiw.

The NR1000's sucessor looks to the be the Pioneer 09TX IMHO. The Pioneer offers 6 HDMI 1.3 inputs along with "Legacy" Ilink, Phono Stage and AC3-RF, add to that a supposedly superb digital amp section and I think it might well be the integrated flagship to beat.

...btw has Pioneer released any further info/confirmation in regards to their rumored Elite blu-ray w/ firewire?...LX-90 or somesuch? thx

Andy

Glad to hear you like it, they did get the basic sound quality right. These firmware versions are quite old, the lateset 1.X master version is 1.09 and there are newer Ilink firmwares too. The main reason you would need the update is for DPLIIX adjustment issues and Ilink issues with other brands.

How does one go about getting the upgrades done?

You need a 9 pin serial cable, patience (Can take up to 2 hours) and the updater (Versions after 1.09 are not in the wild AFAIK). Your best bet might be to take it to a service centre and ask them to do it (Just ask APS if you want to know how inconveninet things can get if an update hoses the unit).

Hello,

I have connected to my NR5000 the famous SP1000 and a PCHT with a Sapphire HD2600XT (HDCP) by HDMI connection (With delivered Sapphire DVI-HDMI adaptor). But it seems that throught the NR5000, the Software (Power DVD) doesn't recognize my Optoma H79 as a HDCP compliant devices, so PDVD refuses to play any Blu Ray or HDDVD media. I try several cables between PCHT and NR5000, problem stays similar.
When I connect directly the Optoma to the PCHT with the Sapphire Adpater, he works perfectly.
So, I wonder if the NR5000 is pass-throught concerning HDCP feature...

Firmware version of NR5000 :
1.09/1.02 /1.00/1.00

Thanks for your help !

Regards !

I have an Xbox360 Elite attached to my DTR 10.5 with HDMI and Toslink/Optical. It has (mostly) worked fine for quite a while, but recently the receiver is refusing to see the optical signal and no matter what I do only shows "analog" for the input.

I've tried:
- Disabling analog in the input setup.
- Using a different input (OPT2 instead of OPT1)
- Changning the surround mode (sometimes this would fix it before, but not now).
- Turning the reciver on and off
- Turning the xbox on and off
- Powering everyhing down
- Re-connecting the optical cable

I have several other devices feeding SPDIF/coax digital audio in with HDMI and they all work fine.

What I have not tried:
- Trying another device that has optical out to see if that works
- Trying my Xbox360 with another reciever that has optical in
- Replacing the optical cable

Anyone seen problems on a DTR 10.5 with optical in not working? With an XBox360?

Thanks!

Most probably it's some spdif driver on your xbox. Please narrow it down first and check the receiver with another device that has optical out and check your xbox on another receiver. Those two should give you a clue. Is the optical cable illuminated red on the connector?

Most probably it's some spdif driver on your xbox. Please narrow it down first and check the receiver with another device that has optical out and check your xbox on another receiver. Those two should give you a clue. Is the optical cable illuminated red on the connector?

Replaced the cable. No joy.

Verified "I can see red". Check.

Plugged an old STB I had sitting around intto OPT1 to see if the reciever would see a signal. Nope, nothing.

Discovered, while trying to convince my son he was crazy and there was no way "that would work", that if I change the input selection to OPT3 I suddently get joy. Even though there is NOTHING plugged into OPT3.

A few hours later, after shutting down the XBox and turning it back on again I loose digital audio again. So I go to the Input Assign menu and change it to OPT1 again. Joy!

WTF?!?

I am now almost 100% convinced that there is something wrong with my DTR 10.5 in this regard.

Note I have 3 other sources in COAX inputs and I never have any issues with them.

Well, that's a new one for me too. I guess the xbox doesn't have a coax spdif. That would fix your problem then. You might want to reset the receiver and see what that brings you. Not sure if you loose all your settings when you do that.

Before completely resetting, try completely powering down, not just standby, for 30 seconds to a minute. This has worked for me on communication issues (not HDMI) with my IR.

Good luck,
Will

I did try unpluggin the receiver for 30 seconds. No joy.

What's the proceedure to completely reset?

My family is now trained to go to the Input Assignment menu and switch the input from OPT1 to OPT3 or vice-versa whenever the signal cahnges to "analog. :-(

I can't do anything right now because I just sent my proj in for repair... i'll reset when it gets back...

I did try unpluggin the receiver for 30 seconds. No joy.

What's the proceedure to completely reset?

My family is now trained to go to the Input Assignment menu and switch the input from OPT1 to OPT3 or vice-versa whenever the signal cahnges to "analog. :-(

I can't do anything right now because I just sent my proj in for repair... i'll reset when it gets back...

If the procedure is the same as the NR-1000 (I think it is) then, push and Hold "VIDEO1", then Push "POWER". The display should read "CLEAR" and it will shut down into Standby Mode.

I'd like to take a shot at it.were can I get the updates? how can I get in touch with APS?

You need a 9 pin serial cable, patience (Can take up to 2 hours) and the updater (Versions after 1.09 are not in the wild AFAIK). Your best bet might be to take it to a service centre and ask them to do it (Just ask APS if you want to know how inconveninet things can get if an update hoses the unit).

Any word on a lawsuit concerning the upgradeability on the NR 1000. I, like, many others, dropped a large amount of cash in hopes that it was the end all, be all to buying a new receiver every 2 years. No such luck. If there is indeed a lawsuit I am in.

Jimmy

Any word on a lawsuit concerning the upgradeability on the NR 1000. I, like, many others, dropped a large amount of cash in hopes that it was the end all, be all to buying a new receiver every 2 years. No such luck. If there is indeed a lawsuit I am in.

Jimmy

I have not pursued legal action. I did contact a couple of the magazines that gave this receiver the "thumbs up", and I was told that they were going to "follow up" on the situation in future issue. So far, I have not seen anything, nor do I expect to...

I recently had a small smile on my face becasue my friend was going to buy an Onkyo to replace his aging Denon, but he has decided not to buy Onkyo because of the poor customer service he witnessed with my situation, and their "upgrade" policy relating to the TX-NR1000.

thanks. I'm going to talk to my cousin who is an attorney here in Knoxville about representing a group to go up against Onkyo. This is fraud at it's worst!!! It's really a shame that CNET and the other media who reviewed this receiver haven't posted a response to the negative feedback. This is totally outrageous!!!

They are such a great company. They are just waiting it out like in years past and they will wait until the potbanging gets loud enough.

Show some class and step up, Onkyo.

They are such a great company. They are just waiting it out like in years past and they will wait until the potbanging gets loud enough.

Show some class and step up, Onkyo.

Unfortunately, they probably sold so few of these units that there aren't very many of us to bang the pots.

After many emails, and all my suggestions at resolving the situation were denied, I explained that I was very unhappy, and that I would never be able to purchase an Onkyo product again.

This was their response:

Mr. XXX,
We are sorry you are not happy with our offer and hope you will reconsider your decision to purchase Onkyo products in the future.

Thank You for contacting Onkyo USA Product Support ...

Yo

As for the trade in offer.
If you show proof of purchase will they let you buy the PR-SC885P for 900, as its a preamp they cant want the Nr1000 back ???

Thanks

John

Yep, they want it back. At least thats what they told me on the phone when I spoke with them.
The idea is to send in your unit with your proof of purchase and once they confirm whether it's in or out of warranty, you pay the appropriate fee and they ship you your item of choice (either PR-SC885P or 905). Strangely though they told me on the phone that the 905 was the only upgrade option when I spoke to Onkyo USA. This whole situation is really a disgraceful way to treat the owners of a flagship product. If we are expected to pay for a new receiver or pre-amp (even at a discounted price) then we should be allowed to keep our 1000s. If they want them back then they should perform a straight swap, no charge. We were strung along for so long with ads and promises of upgradability that this, to me, is the most reasonable solution.
I'm currently keeping my 1000. It sounds and works great and, while nice to have, I can live without the advanced codecs and HDMI 1.3 for now. But I will never ever spend another red cent on an Onkyo or Integra product unless some other satisfactory resolution comes about regarding the 1000. Onkyo has been quite pathetic about this all.

My 2.5 cents.

Yep, they want it back. At least thats what they told me on the phone when I spoke with them.
The idea is to send in your unit with your proof of purchase and once they confirm whether it's in or out of warranty, you pay the appropriate fee and they ship you your item of choice (either PR-SC885P or 905). Strangely though they told me on the phone that the 905 was the only upgrade option when I spoke to Onkyo USA. This whole situation is really a disgraceful way to treat the owners of a flagship product. If we are expected to pay for a new receiver or pre-amp (even at a discounted price) then we should be allowed to keep our 1000s. If they want them back then they should perform a straight swap, no charge. We were strung along for so long with ads and promises of upgradability that this, to me, is the most reasonable solution.
I'm currently keeping my 1000. It sounds and works great and, while nice to have, I can live without the advanced codecs and HDMI 1.3 for now. But I will never ever spend another red cent on an Onkyo or Integra product unless some other satisfactory resolution comes about regarding the 1000. Onkyo has been quite pathetic about this all.

My 2.5 cents.


I agree.... We all got ripped off !!! It makes me sick to my stomach every time I think about it.

It makes you wonder why they handled this the way they have. They have alienated their present "flagship" customer base. If they do release a future flagship item, their sales will depend on a much smaller prospect target. I guess they felt the $$$$s they saved was worth it against future sales.

I WAS a dedicated Onkyo customer and have bought their last three flagship receivers, the NR1000 being the last. I will never ever consider an Onkyo product again. I've switched my loyalty to either Denon or Pioneer Elite.

Yep, they want it back. ...

I was told that I had to turn in my NR-1000 too.

It makes you wonder why they handled this the way they have. They have alienated their present "flagship" customer base. If they do release a future flagship item, their sales will depend on a much smaller prospect target. I guess they felt the $$$$s they saved was worth it against future sales.

There's more profit in the mass market.

I was told that I had to turn in my NR-1000 too.

Considering that you can get a SC885P for as low as about $350-$400 less than it's MSRP outright, their so called trade-in offer is a total joke.

Exactly, only a discount of $600.00 USD from street price.

Exactly, only a discount of $600.00 USD from street price.

And it's more like closer to only $400, if you were trading in a out of warranty unit.

I lucked and happened to buy my NR1000 at costco...with their liberal return policy i was able to take this turd back after stewing for months and reading the chatter in this forum. Sucks for costco and i feel bad but maybe Onkyo will eat it in the long run. Now i just need to unload my DV-SP1000 and i'm free and clear of this awful company and their horrible customer service. Good luck to the rest of you if anybody ever gets that class action suit together.

I lucked and happened to buy my NR1000 at costco...with their liberal return policy i was able to take this turd back after stewing for months and reading the chatter in this forum. Sucks for costco and i feel bad but maybe Onkyo will eat it in the long run. Now i just need to unload my DV-SP1000 and i'm free and clear of this awful company and their horrible customer service. Good luck to the rest of you if anybody ever gets that class action suit together.

Good for you! I'm glad you were able to get your money back. Going forward, I'll have to consider shopping at Costco too.

Hopefully Costco's agreement with Onkyo is that Onkyo has to eat all/some of the loss.

Congrats, and remember to leave Onkyo off your new shopping list.

Congrats, and remember to leave Onkyo off your new shopping list.

Or at least only buy product from them for what it already does when you buy it.
I do that with all products now as it keeps frustration with purchases to a minimum, mainly due to bad experiences people had with scalers and also with preamps/receivers from Onkyo and Lexicon.

Or at least only buy product from them for what it already does when you buy it.
I do that with all products now as it keeps frustration with purchases to a minimum, mainly due to bad experiences people had with scalers and also with preamps/receivers from Onkyo and Lexicon.

I respectfully disagree. I expect acceptable customer service, and Onkyo was unable to provide that for me (and many others here). On top of that, they did not deliver on their promise, and as a result, I feel ripped off. I will not give my money to a company that operates this way, and it is my opinion that if anyone feels they were ripped off too, then you boycott them as I have.

I never have heard the NR1000 but I had the TX-DS989 (previous Onkyo flagship receiver) for 3 years . I bought the NR905 and returned because don't have the same sound quality of the 989 plus many bugs . By the construction, the size and the price of the NR1000 I assume the it have a very good sound quality . I think that exchange a NR1000 for NR905 is a downgrade.

I respectfully disagree. I expect acceptable customer service, and Onkyo was unable to provide that for me (and many others here). On top of that, they did not deliver on their promise, and as a result, I feel ripped off. I will not give my money to a company that operates this way, and it is my opinion that if anyone feels they were ripped off too, then you boycott them as I have.

Maybe we are talking about different things. I do not see upgradability as customer service. If Onkyo has also bad customer service with regard to repairs or ironing out software bugs I would say stay away but in this regard they do not seem to be much different from other companies.

Of course they were the only ones to market a product as upgradable when in its most important component there never was an upgrade and I can fully understand why somebody would not want to buy any more product from them because of this especially if he has bought that product,

It is just that I did not trust them from the start and so I do not have the same hard feelings as others. And of course on top of that Onkyo is the only manufacturer that produces affordable and up to date Pre-Amps, luckily with no need to be upgraded.

Maybe we are talking about different things. I do not see upgradability as customer service. If Onkyo has also bad customer service with regard to repairs or ironing out software bugs I would say stay away but in this regard they do not seem to be much different from other companies.

Of course they were the only ones to market a product as upgradable when in its most important component there never was an upgrade and I can fully understand why somebody would not want to buy any more product from them because of this especially if he has bought that product,

If the ability to upgrade the NR-1000 wasn't a highly touted feature, I would agree with your statement. Unfortunately, the unit was sold and heavily marketed as upgradeable, but Onkyo did not deliver on this promise.

Their "upgrade offer" was an outright insult to me. I also feel that it conveyed a lack of pride, and confidence, that they have in themselves as a company (by putting such a low value on their flagship line). Onkyo should be embarrassed as a company. Now I not only question their business practices, but I also wonder how much faith they have in what they are designing, manufacturing and building.

The bad customer service came in the form of delays in responding to my emails, and that they would not even entertain any other resolution than the one they originally offered. They eventually told me: "Were sorry to see you go, but I hope you change you mind in the future". My response was that if I was treated fairly, I would be happy to buy Onkyo again. I did not receive a response after sending that email, and now Onkyo will never receive another dollar from me.

It is just that I did not trust them from the start and so I do not have the same hard feelings as others. And of course on top of that Onkyo is the only manufacturer that produces affordable and up to date Pre-Amps, luckily with no need to be upgraded.

You went in ignoring their claims of "future-proof, and that was a smart thing to do. I never expected that Onkyo would add a blender to the NR-1000, but I did figure, at the very least, that they would offer audio over HDMI. I got burned, Onkyo lost a customer, and I won't get burned again.

I recently developed an inside contact with “Help Me Howard” program at WPIX channel 11 News in the New York metropolitan area. For those in other parts of the country, this news reporter investigates problem that customer's have had with companies and businesses which have misled or deceived customers. I discussed our problem with promised updates that never occurred and an arrogant attitude towards potential upgrades and the contact was very interested.

There are several things that need to be done to proceed.
1. We need at least 3 or 4 TX NR1000 owners who live in the NY metropolitan area who are willing to be interviewed on camera. These people need to be able to express themselves coherently without appearing to be “raving lunatics” (My contacts advise).
2. I already have back issues of Sound and Vision which reviewed the TX NR1000 and included the ads proclaiming an upgradable unit for the future. We will need any other ads in other magazines and the dates they ran. We will need the dates that the different specifications for HDMI were released. (1.0, 1.1, 1.2, 1.3a). We will then compare that with the dates of the Onkyo ads.
3. I will forward this thread address to my contact so they can review what has been happening.
4. We will need copies of the emails sent to Onkyo and their responses.
5. We need an idea of how many TX NR1000 users there are and where they are located.
6. I will need help from others to help organize this since I do not have enough time to do it by myself.
Perhaps we should start another thread???

Send a PM to me to get this started. My contact thought that with the right participation this could make it to the air and get results.

Interesting:

The excuse that Onkyo had given me in their email for not being able to update the HDMI capability of the TX NR1000:

"Unfortunately, HDMI upgrade cards will not be available for this unit due to unforeseen changes in DSP Technology as requirements of new audio and video processing and connectivity does not allow us to develop any additional HDMI cards."

I recently found this video from Pioneer for their, yet to be released AVR Flagship.

Pioneer Elite SC-09TX flagship AV receiver up close (CEDIA EXPO 2007)

http://uk.cinenow.com/videos/1092-pioneer-elite-sc-09tx-flagship-av-receiver-up-close-cedia-expo-2007

Granted, the time lines may be slightly different, but Pioneer has anticipated changes coming for 4 years (back to 2003). Blu-ray and HD-DVD promised new surround formats.

Interesting:

The excuse that Onkyo had given me in their email for not being able to update the HDMI capability of the TX NR1000:

"Unfortunately, HDMI upgrade cards will not be available for this unit due to unforeseen changes in DSP Technology as requirements of new audio and video processing and connectivity does not allow us to develop any additional HDMI cards."

I recently found this video from Pioneer for their, yet to be released AVR Flagship.

Pioneer Elite SC-09TX flagship AV receiver up close (CEDIA EXPO 2007)

http://uk.cinenow.com/videos/1092-pi...edia-expo-2007

Granted, the time lines may be slightly different, but Pioneer has anticipated changes coming for 4 years (back to 2003). Blu-ray and HD-DVD promised new surround formats.

Onkyo are BSing you anyway. Ask them what new technology is needed to process PCM from HDMI 1.1; I'm pretty sure its been available since 1982!

Lastly the video comment is rubbish too, the NR1000 sends all analogue video directly to the HDMI card for processing and all digital video processing is done on the card. The only real restriction on video processing is what will fit in the allocated space.

I recently developed an inside contact with “Help Me Howard” program at WPIX channel 11 News in the New York metropolitan area. ...

PM sent.

Someone just filed a lawsuit against samsung for some of the same issues... I am wondering when and who will do the same here?

Someone just filed a lawsuit against samsung for some of the same issues... I am wondering when and who will do the same here?

... talk of your demise is overstated.

I hope they invested a lot in the development of their HD DVD product...

http://www.engadget.com/2008/02/19/onkyo-pulling-the-plug-on-future-hd-dvd-development/

Since Toshiba "made" their HD805 I doubt they spent much time, effort and money...

Since Toshiba "made" their HD805 I doubt they spent much time, effort and money...

That's too bad :mad:

I love Onkyo recievers, but their dismissal of upgrades to the NR1000 is abhorant.

I love Onkyo recievers, but their dismissal of upgrades to the NR1000 is abhorant.

I used to like Onkyo products too, but as you pointed out, they have dismissed me: I only hope that they get treated the way they have treated me. I am really mad over this situation.

I'll never spend a cent on an Onkyo product again.

I have to admit I was (and still am) upset somewhat to. I am trying the new Denon BD3800 and who knows, I may end up trying a Denon receiver soon to...

I have to admit I was (and still am) upset somewhat to. I am trying the new Denon BD3800 and who knows, I may end up trying a Denon receiver soon to...

I've seen you over in the Denon BR thread(s) :) I'm considering that or the new Pioneer (not released yet).

I have had all of the Pioneer Blu ray units. Not bad at all, in fact in terms of picture Q they are definitely at the top now. I was just getting tired of them releasing a new unit every 5 months or sooner. They are very slow loading which is why I gave the starting spot in my set up to the panasonic. I can also tweak the picture enough on the panny to get an even slightly better picture. Still, getting the Denon with the realta chip for my vast collection of SD dvds and of course Blu ray would be ideal. I am now venturing without a VP in my set up to see how it looks without. Having the 3800 may get me there. It will be great alongside the A35 playing 1080p/24 direct from the HD DVD discs.

Best choices for the NR1000 are high quality 7.1 Analogue out or Ilink 5.1 out. In both cases you need decoding of all formats to PCM/Analogue.

The Denon 3800 is the best option on paper I have seen so far. In fact if the DACs in the 3800 prove better than the NR1000 and it has enough bass management for your needs then it may sound even better than HDMI would have been. As for ILink I still look for this in Pioneers first SACD/DVD-A capable Blu player but of course will have to wait and see.

A quick question for NR1000 owners. If a digital 5.1 (3 Coaxial inputs) modification for the multichannel input card were made available for the NR1000 for <$350 and your Blu/HD player could be modified to output 5.1 (over 3 coaxials) for <$350 would you be interested?

This hypothetical mod would essentially provide full quality 5.1 digital output from an appropriate Bluray player (Eg. Denon 3800 or Panasonic BD50).

A quick question for NR1000 owners. If a digital 5.1 (3 Coaxial inputs) modification for the multichannel input card were made available for the NR1000 for <$350 and your Blu/HD player could be modified to output 5.1 (over 3 coaxials) for <$350 would you be interested?

This hypothetical mod would essentially provide full quality 5.1 digital output from an appropriate Bluray player (Eg. Denon 3800 or Panasonic BD50).

Are you suggesting that the BR player would have to be physically modified? I wouldn't want to modify any BR player that I purchase.

Wouldn't it be easier, and probably sound just as good, to use the analog outs on the Denon 3800 or the upcoming BD50?

Are you suggesting that the BR player would have to be physically modified? I wouldn't want to modify any BR player that I purchase.

Wouldn't it be easier, and probably sound just as good, to use the analog outs on the Denon 3800 or the upcoming BD50?

Easier... yes. If you need any of the processing on the NR1000 like THX or bass managment then the modded option should sound quite a bit better.

Easier... yes. If you need any of the processing on the NR1000 like THX or bass managment then the modded option should sound quite a bit better.

I thought the Denon, and the Panasonic both did bass management (not THX certified):confused:.

Considering the price of the Denon, it shold be comparable to the NR1000. Would you agree?

I will know shortly.... :)

A quick question for NR1000 owners. If a digital 5.1 (3 Coaxial inputs) modification for the multichannel input card were made available for the NR1000 for <$350 and your Blu/HD player could be modified to output 5.1 (over 3 coaxials) for <$350 would you be interested?

This hypothetical mod would essentially provide full quality 5.1 digital output from an appropriate Bluray player (Eg. Denon 3800 or Panasonic BD50).
Is there any info on this mod now my curiosity has got the better of me.

Hi Oztech,

Here is a copy and paste of info I posted in the RDC-7.1 thread, should answer most questions:

It is the same mod board being used by MEridian owners:
http://www.switch-box.com

The creator of the board has been looking at the RDC-7.1 service manual and is fairly certain it will work. The RDC-7.1 takes analogue sound and converts it to 24/96 digital which is then passed to the DSPs. The master clock, divider and output type are all comptible with the board linked above.

The big question is if it will accept anything other other than 24/96 on the multi channel inputs. The signal path followed by multichannel is the same as ILink so the hardware can but how the software/firmware would react to say a 24/48 signal on that input is inknow at present and likely will be just need testing.

All the modded players leave the HDMI output fully operational. The output rate varies depending on the player. For example some players output the native rate of the soundtrack but others upconvert everthing to 24/96 (Ideal behaviour if this is the only sample rate the RDC-7.1 will accept).

Player warranty should not be of too much concern. The mod currently works on all Toshiba HDDVD players and future mods would be aimed at the cheaper players that convert all formats to PCM (Sony 550 and Panasoic BD50) so at least you aren't risking warranty on a $2000+ unit.

I thought about if I would still need this mod if Pioneer release a Blu player with full ILink support and the answer is I still need it because I can then mod my Toshiba HD-XE1 with it. If Pioneer dont release an ILink player then I will likely get a Samsung UP5000 (If they fix the firmware) or Panasonic BD50 modded.

Thanks for the info i am contemplating the BD50 but would really like a blu-ray,sacd,
dvd-a,sd-dvd and cd player but i may be dreaming.

Thanks for the info i am contemplating the BD50 but would really like a blu-ray,sacd,
dvd-a,sd-dvd and cd player but i may be dreaming.

Or dreaming of a fat enough wallet for Pioneers upcoming player :)

The owner's manual for the NR100 states:

Direct
This mode allows you to enjoy pure sounds straight from
an original source. Every channel of the audio input.

I am using an external amplifier, connected to the pre outs on the NR-1000.

My questions are:

1) When analog audio is connected to the two sets of 7.1 multichannel inputs on the NR-1000, and DIRECT mode is selected, does the analog audio pass through without any conversion into a digital signal?

2) When connected as above, is it correct to state that the only adjustment to the output (both amplified AND through the pre outs) is volume?

When looking at the schematic of the NR-1000, it appears that two sets of 7.1 multichannel inputs, can pass through digital conversion stage or bypass digital conversion, and go directly to the volume control. I don't see where it states how to bypass the digital conversion. Is it all hinged on selecting DIRECT mode?

Thanks!

Hi Oztech,

Here is a copy and paste of info I posted in the RDC-7.1 thread, should answer most questions:

It is the same mod board being used by MEridian owners:
http://www.switch-box.com

The creator of the board has been looking at the RDC-7.1 service manual and is fairly certain it will work. The RDC-7.1 takes analogue sound and converts it to 24/96 digital which is then passed to the DSPs. The master clock, divider and output type are all comptible with the board linked above.

The big question is if it will accept anything other other than 24/96 on the multi channel inputs. The signal path followed by multichannel is the same as ILink so the hardware can but how the software/firmware would react to say a 24/48 signal on that input is inknow at present and likely will be just need testing.

All the modded players leave the HDMI output fully operational. The output rate varies depending on the player. For example some players output the native rate of the soundtrack but others upconvert everthing to 24/96 (Ideal behaviour if this is the only sample rate the RDC-7.1 will accept).

Player warranty should not be of too much concern. The mod currently works on all Toshiba HDDVD players and future mods would be aimed at the cheaper players that convert all formats to PCM (Sony 550 and Panasoic BD50) so at least you aren't risking warranty on a $2000+ unit.

I thought about if I would still need this mod if Pioneer release a Blu player with full ILink support and the answer is I still need it because I can then mod my Toshiba HD-XE1 with it. If Pioneer dont release an ILink player then I will likely get a Samsung UP5000 (If they fix the firmware) or Panasonic BD50 modded.

This really piques my interest. If it could be shown to work with the NR1000 then I would strongly consider it.
Does this mean the NR1000 would be then able to decode or adequately play the higher res formats using the existing Dolby and DTS algorithms that it has on board?

Thanks.......Carlo.

This really piques my interest. If it could be shown to work with the NR1000 then I would strongly consider it.
Does this mean the NR1000 would be then able to decode or adequately play the higher res formats using the existing Dolby and DTS algorithms that it has on board?

Thanks.......Carlo.
The way I read this working in the 1000's case Carlo is the player is modified with 3 rca sp/difs [ 1 rca is good for 2 channels of pcm giving 5.1 output]. So the player would do the lossless decoding [ eg the pana bd50 will decode the dolby truehd/dts hdma] and send it out as lpcm .

So no need to use the lossy decoders in the 1000:)In any case they would only be capable of dts core or 640kbps dolby digital playback ;not proper lossless. Its like a step up to hdmi 1.1 capability ;if the 1000 is modified as well through the multi analog card:)

Think i will just get a bd50 panasonic and let the player decode dts-m and dolby tru-hd
after all thats all that will be using these and just feed it in analog 5.1.

Think i will just get a bd50 panasonic and let the player decode dts-m and dolby tru-hd
after all thats all that will be using these and just feed it in analog 5.1.

This is what I am thinking of doing. Before I make a final decision, is there any chance you know the answer to my question a few posts above?

Think i will just get a bd50 panasonic and let the player decode dts-m and dolby tru-hd
after all thats all that will be using these and just feed it in analog 5.1.
Thats what I understood about the bd50 too oztech 5.1 analog only;until I found this site which equates to the 7.1 it does over hdmi-

http://crave.cnet.co.uk/dvdpvr/0,39030701,49295878,00.htm

slot in nicely with the analog card:)

I just spoke with Onkyo support about an HDMI problem I am having on the TX-NR1000 and they offered me a few choices.

1 - Send the unit in for repair (no video on component or HDMI)
2 - Upgrade to the PR-SC885P for 700.00 and I get to keep the TX-NR1000
3 - Trade-in to the TX-NR905 for 900.00 and send in my TX-NR1000
4 - Upgrade to the TX-NR905 for 1100.00 and I get to keep the TX-NR1000

I just bought this last August and want to upgrade the firmware to see if that is the problem. I currently have Main Version 1.03. I really don't want to put out any more money towards this right now. I did buy the 5 year Instant Exchange warranty from Fry's, so if it does not work, I can always bring it back and get the TX-NR905 for free, which I do not want to do.

My question here is, Does anyone have the 1.09 firmware they can send me to perform the upgrade?

Thanks-
Brian

I just spoke with Onkyo support about an HDMI problem I am having on the TX-NR1000 and they offered me a few choices.

1 - Send the unit in for repair (no video on component or HDMI)
2 - Upgrade to the PR-SC885P for 700.00 and I get to keep the TX-NR1000
3 - Trade-in to the TX-NR905 for 900.00 and send in my TX-NR1000
4 - Upgrade to the TX-NR905 for 1100.00 and I get to keep the TX-NR1000

I just bought this last August and want to upgrade the firmware to see if that is the problem. I currently have Main Version 1.03. I really don't want to put out any more money towards this right now. I did buy the 5 year Instant Exchange warranty from Fry's, so if it does not work, I can always bring it back and get the TX-NR905 for free, which I do not want to do.

My question here is, Does anyone have the 1.09 firmware they can send me to perform the upgrade?

Thanks-
Brian

I tried to get them to agree to number 2 or 4 as you listed above, but I was told no. I have to admit that hearing this makes me mad :mad: If your post is accurate, then I have to say I hate Onkyo more than ever.

EDIT: Removed number 3.

I tried to get them to agree to number 2, 3 or 4 as you listed above, but I was told no. I have to admit that hearing this makes me mad :mad: If your post is accurate, then I have to say I hate Onkyo more than ever.

Yes, It is true. I actually posted this as soon as I got off the phone with them. They did say that this is the "In-Warranty" special that they could offer. As for #4, She had to get permission from her boss, but he wouldn't give me the firmware update..... :(

I really don't want to use up my 5 year instant exchange warranty for a 905. I am sure they will come out with something in the next few years that would be worth exchanging it for.....

I saw this mentioned in Widescreen Review I hope this may help someone http://www.gefen.com/gefentv/gtvproduct.jsp?prod_id=5277.

Well, I got my unit upgraded to 2.0, but the upconversion to HDMI still is not working.... Guess I have to pack it up and ship it out for repair. :(

I am looking firmware upgrade for tx-nr1000.I upgrade mine years ago but i cant find the file to upgrade myfriend'stxnr1000.

I would like to update my NR1000 also. Does anyone have the files?

Which version ?
I have 1.09 for NR5000, but it seems the same...

Some of those were for different modules firewire,hd radio,hdmi and net-tune so you
might not see anything depending on what cards you have.

Hi,
I have every option (but i dont have xm radio card)
I used have master version 2 files but i lost my harddrive.This unit has

Master 1.09
i-link 1.02
network and hdmi 1.00

I'd like to get my hands on 2.0

I'd like to get my hands on 2.0

If you have it, i'm interested...
I send you my email by PM

If you have it, i'm interested...
I send you my email by PM

Sorry, I don't, I just wish I did :(

Hi,

I found my files,i never thougt they are xm card upgrade files too.Any way those links download and upgrade.Be carefull I am not responsible any of your upgrade.
before upgrade read pdf files


PS:Special thanks to BThompsonTX also he sent same file to me.

Good luck

http://rapidshare.com/files/105631598/txnr1000v2.exe.html
http://rapidshare.com/files/105631599/UPGRADE.pdf.html

Hi,

I found my files,i never thougt they are xm card upgrade files too.Any way those links download and upgrade.Be carefull I am not responsible any of your upgrade.
before upgrade read pdf files


PS:Special thanks to BThompsonTX also he sent same file to me.

Good luck

http://rapidshare.com/files/105631598/txnr1000v2.exe.html
http://rapidshare.com/files/105631599/UPGRADE.pdf.html

Yes, special thanks to Brian who sent me the files as well!

Thanks for the link to the DL.
just doublechecking,

Since onkyo/integra stated it HAD to be upgraded at their "shops",, is there/should are there any special requirements needed ?,,, or just be safe and not stupid..?

Thanks for the link to the DL.
just doublechecking,

Since onkyo/integra stated it HAD to be upgraded at their "shops",, is there/should are there any special requirements needed ?,,, or just be safe and not stupid..?

I chanced the update last night. A few things to note:

The update files do not seem to include anything for the Net module
I was only able to update the main firmware, the iLink1 module does not seem to finish loading and stays at the old version
After the update, still can't play WMA-10 (I was under the impression that's what was fixed by the 2.0)


I would be interested in finding out about other people's experiences as well.

Well, I got my unit upgraded to 2.0, but the upconversion to HDMI still is not working.... Guess I have to pack it up and ship it out for repair. :(

There are multiple version of 1.09 around. The first one I got didn't upconvert anything to HDMI on Speakers B. The second 1.09 did. I got it from a forum member that reported the same bug a long time ago. So please confirm that you are using speakers A and not B to get the upconversion. If you are using A, than I can't help you and if you are using B than you may still have a chance.

Since you seem to be new to the unit; did you really really study all the options to get what you want? Not to discredit you in any way, but I struggled with some settings myself thinking the unit was faulty but then it turned out to be some strangly hidden setting in some menu. For instance to get the nettune to work and the Onkyo to recognise the local network took me lots of time to figure out. Settings changed after an update and I just didn't look in the right place for the right setting.

Thanks Dmitri...

these are 2.0 updates right ?, Just checking since 1.09 is mentioned currently in the thread, and,, 1.09 is what Im having allready..
t.i.a

Thanks Dmitri...

these are 2.0 updates right ?, Just checking since 1.09 is mentioned currently in the thread, and,, 1.09 is what Im having allready..
t.i.a

Well, at least the Master is 2.0. I also had 1.09 before and it says I have 2.0 now. The firmware showed that there were two newer files in this package: Master and iLink1. Master was updated, iLink1 was not. It didn't show any updates for HDMI or Net.

Hi,

This upgrade came with C-HDXM upgrade.It upgrades base to 2.00 and Link1.After upgrade you can get ilink error.Press stand by and vidoe1 button for clear the earlier setting.I am Electronic engineer and i fixed 3 TX-nr1000 before.Those HDMI cards cant be upgrade to newer version but If onkyo add it another video card with HDMI it is possible.
I install Hdmi 1.3 Gefen to my unit.It is HDMI input and HDMI video and audio seperator.I can control this unit with my reciever (i made some kind of controler from 12 Volt Trigger)

I am happy to posted those files.
I have another files for tx-nr1000 ,I will list them soon too.

Hi,

This upgrade came with C-HDXM upgrade.It upgrades base to 2.00 and Link1.After upgrade you can get ilink error.Press stand by and vidoe1 button for clear the earlier setting.I am Electronic engineer and i fixed 3 TX-nr1000 before.Those HDMI cards cant be upgrade to newer version but If onkyo add it another video card with HDMI it is possible.
I install Hdmi 1.3 Gefen to my unit.It is HDMI input and HDMI video and audio seperator.I can control this unit with my reciever (i made some kind of controler from 12 Volt Trigger)

I am happy to posted those files.
I have another files for tx-nr1000 ,I will list them soon too.

Any idea why the iLink1 update wouldn't "stick"? I tried several times and it doesn't finish writing the update — bails close to the end.

Looking forward to more files!

What kind connection do you have?What is the speed,what is O/S?
Before install it, reset your reciever with standby - video1

What kind connection do you have?What is the speed,what is O/S?
Before install it, reset your reciever with standby - video1

I have a Prolific USB-to-serial cable. 9600 baud, 8 bits, no parity, stop bits 1, flow control none. I suppose I could pull out the docking station and try with the regular serial port as well.

Windows XP SP2.

Yes, reset before install — multiple times.

Same here, iLink upgrade doesnt seem to take place,
I don't get any error though, it simply is the same version after restart as before.
Also,, I noticed that they state "approx 9min's" for the upgrade when it infact takes almost 20min's or so..

The main upgrade went well though.
And,, can't say this for sure,, but I do feel that some major improvement has been made when it comes to the 2-channel/pure audio/stereo sound. It just was ....clearer....and more "sparkling".....,,, this on an update from 1.09 to 2.00 and nothing else changed.


Thanks for the files hsumer...,, much appriciated !!

Could somebody having the new firmware to do this :

I can't do it with the old.

Thanks !

Before install it, reset your reciever with standby - video1

Why reset? I didn't and just followed the readme that told me to switch on the unit. I upgraded to 1.08, then to 1.09 then to 1.09 (different version with a fix for speakers B HDMI out) and last week to 2.00. Never did the reset and all went well. Thanks for the files btw!!

The unit switched itself off after the main install and didn't come on for the iLink update. Than after switching it on again I couldn't communicate with the unit.. the upgrade software told me. I didn't proceed any further since everybody here writes that iLink doesn't update at all and I don't use it.

I must say that every time the main updates (about 47 minutes) I get a good stress level and hope for the best knowing that a pc glitch or power outage would kill the unit. Two updates ago, a couple of days after the update we got lightning here very close by out of the blue and it killed the power to my house. No warning at all. If something like that would happen during an update :eek:

Didn't notice any differences and had to redo all my radio presets again. The rest of the settings remainend intact (again).

Could somebody having the new firmware to do this :

I can't do it with the old.

Thanks !


Nobody ? :(

Asterix...??... If you read the current thread....you have the link to the firmware AND a PDF describing how to do it....

Asterix...??... If you read the current thread....you have the link to the firmware AND a PDF describing how to do it....

No it's not the firmware upgrade...

It concerns the special configuration with speaker in the picture attached with my two posts before...

I can't do it ! Impossible to put 2 additional speakers bi-amp in the same Zone A... see the picture or manual...

Thanks for feedback !

Ok,, sorry,, It looked as if you asked for the FW.. my mistake....

But,,I actually use B-zone speaker in my A-zone,, but,, havent tried bi-amping them.

No it's not the firmware upgrade...

It concerns the special configuration with speaker in the picture attached with my two posts before...

I can't do it ! Impossible to put 2 additional speakers bi-amp in the same Zone A... see the picture or manual...

Thanks for feedback !

Looking at your diagram it looks like you are attempting to run 9.1 on the
speaker a configuration and you would be right it can not be done. But if
you want to run 2 different speakers in the same room stereo only the
b selection would accomplish this.The amps in these things are very strong
i have ran mine in the bi-amp,btl and normal config.and noticed no audible
difference so back to norm for me.

Biamp is broken on alot of units; both the receivers (Like the TX-NR1000) and preamp (RDC-7.1). Onkyo never gave a straight answer as to why this is.

Biamp is broken on alot of units; both the receivers (Like the TX-NR1000) and preamp (RDC-7.1). Onkyo never gave a straight answer as to why this is.

Another fine example of how "customer centric" Onkyo is :rolleyes:

It seems there are multiple version of firmware "2.0".

My unit was upgraded by Onkyo UK when they fitted the DAB module and had Master version 06.02.16A, the download linked a few page back is 4 months newer but also called V2.0. I'll report back any differences once the upgrade completes.

Update: OOPS......
Seems the change from 06.02.16A to 06.07.25A broke my DAB :(. Anyone have any alternate Master 2.0 files?

Update 2:
Not entirely broken. No menu entry for it so retuning is impossible but I can still access all stations using up and down on the stick (The Channel up and down buttons dont work).

Could somebody having the new firmware to do this :

I can't do it with the old.

Thanks !

Hi Asterix,

The options are there and that setup is possible with V2.00.

Uodate: Got hold of a copy of the 06.02.16A furmware and my DAB is working with all options again :)

For reference:
Master version 06.02.16A is for DAB radio module fitted models
Master version 06.07.25A is for all others

Also the Onkyo can be tricked into updating to older firmwares by rolling forward the date of the desired sub firmware in the small "fdist.fdf" file.

HELP

Hi, guys, haven't been on in awhile since I got my setup going, but here goes. I bought 2 Onkyo CHDSAT HD tuner cards for my 2 receivers last year, but 1 just died. I bought then from Eric, the dealer, but he seems to have retired, or no longer in business. Anyway, I can no longer contact him, by phone, email, or thru this board. I bought the 2 cards, and have an invoice dated 8-27-07 (11 months ago). My question, to you Onkyo dealer types, is: I believe Onkyo warranties their products for at least 1 year, right? So, could anybody be so gracious as to tell me how I might get my tuner card repaired/replaced under warranty? Seems to me it should last longer than 11 months.
Thank You!

You may want to start by calling Onkyo. 1-800-229-1687...

I agree with Joe. Call Onkyo directly.

HELP

Hi, guys, haven't been on in awhile since I got my setup going, but here goes. I bought 2 Onkyo CHDSAT HD tuner cards for my 2 receivers last year, but 1 just died. I bought then form Eric, the dealer, but he seems to have retired, or no longer in business. Anyway, I can no longer contact him, by phone, email, or thru this board. I bought the 2 cards, and have an invoice dated 8-27-07 (11 months ago). My question, to you Onkyo dealer types, is: I believe Onkyo warranties their products for at least 1 year, right? So, could anybody be so gracious as to tell me how I might get my tuner card repaired/replaced under warranty? Seems to me it should last longer than 11 months.
Thank You!
If you have a local dealer they should take care of it if not a call to Onkyo
would be the next move.

contact Onkyo ASAP. I will keep you updated!:)

Well, it's been almost a month since I posted my original request for help in getting my bad tuner card replaced. I did contact Onkyo, as recommended, who initially told me that the card was sold with no warranty(!!), which sounds like BS to me! So I called back the next day, spoke with somebody else, and was referred to my local L.A.-area service reps, who are listed on Onkyo's website. I contacted several of them with the following results: 1 of them told me that I have to go through OnkyoUSA directly; another one, in Anaheim, told me they didn't know what I was talking about, though it was pretty hard to communicate with them, as the lady manning the phones had horrendous English!

Anyway, I went back to Onkyo, who this time said I needed to go through the main dealer in Hawaii, who, after numerous phone calls to OnkyoUSA, referred me back to OnkyoUSA. When I contacted OnkyoUSA again, they at first attempted to refer me to my local authorized service reps again. I forwarded to them the lengthy email documentation I had been collecting (rather than keep trying to explain my situation over & over!).

Finally, someone at OnkyoUSA decided to help me, and I was informed August 4th that the card had been ordered, that they would have to ship it to me when it arrived at OnkyoUSA. Me, being the patient sort that I am, have been waiting calmly, and just when, almost 3 weeks later, I was ready to start calling them again, they emailed me that the part would be shipped out to me on the following day. So, I have a FedEx tracking # that tells me that my tuner card has left South Hackensack, NJ, and is expected August 26th. I will report back after I have successfully installed and tested the new card.
Persistence pays off!:)

Well, it's been almost a month since I posted my original request for help in getting my bad tuner card replaced. I did contact Onkyo, as recommended, who initially told me that the card was sold with no warranty(!!), which sounds like BS to me! So I called back the next day, spoke with somebody else, and was referred to my local L.A.-area service reps, who are listed on Onkyo's website. I contacted several of them with the following results: 1 of them told me that I have to go through OnkyoUSA directly; another one, in Anaheim, told me they didn't know what I was talking about, though it was pretty hard to communicate with them, as the lady manning the phones had horrendous English!

Anyway, I went back to Onkyo, who this time said I needed to go through the main dealer in Hawaii, who, after numerous phone calls to OnkyoUSA, referred me back to OnkyoUSA. When I contacted OnkyoUSA again, they at first attempted to refer me to my local authorized service reps again. I forwarded to them the lengthy email documentation I had been collecting (rather than keep trying to explain my situation over & over!).

Finally, someone at OnkyoUSA decided to help me, and I was informed August 4th that the card had been ordered, that they would have to ship it to me when it arrived at OnkyoUSA. Me, being the patient sort that I am, have been waiting calmly, and just when, almost 3 weeks later, I was ready to start calling them again, they emailed me that the part would be shipped out to me on the following day. So, I have a FedEx tracking # that tells me that my tuner card has left South Hackensack, NJ, and is expected August 26th. I will report back after I have successfully installed and tested the new card.
Persistence pays off!:)

Another story of Onkyo's horrible customer service.

In the end, I'm glad this worked out for you :)

Well, as promised, the bad tuner card replacement arrived on schedule. I'm assuming that I was not required to mail in the defective tuner because I had been advised that the defective card was NOT REPAIRABLE. I immediately installed it, am burn-testing it whenever possible, appears to work fine so far.

Even though OnkyoUSA made me go through a little bit of a circle-jerk, they finally came through, I'm happy to say. I don't know why their obvious warranty issues can't be solved in a more efficient manner, but the fact that they came through re-affirmed me as still being an Onkyo loyalist. Though, hopefully, they won't introduce any more "future-proof" products, such as the TX-NR1000, that they fail to deliver on their promises to support.

As an aside, for the benefit of any others who purchased the CH-HDSAT tuner card, I was ultimately told that they carry a 2-year warranty. See e-mail excerpt below from the main Onkyo sales rep in Hawaii:

"hi dave,
your card has a two year warranty so it is still covered under warranty.
according to diane pettersen please read below the order dept. handles
warranty on the cards"

Dianne Pettersen <dpettersen@us.onkyo.com> was the one with the clout who finally got the ball rolling (my Thanks to her!), but the main Onkyo public contact that I dealt with was DeVaughn Burke <dburke@us.onkyo.com> <800 229 1687 Ext. 2630> who, I have to say, was very courteous & professional. I hope this info helps anybody else who experiences a card failure!

Lastly, I want to say Thank You(!) to the people on this board who helped me, dating back to the time when I was trying to buy the tuner cards (especially Eric--no longer able to contact, but I hope is OK!), and then helped me updating the firmware (which Onkyo should give out freely!) so the card would work!

HD-Radio is awesome! And, in the Los Angeles area, finding virtually commercial-free stations that play a wide variety of great music, new & old, that has not been culled from a sanitized, money-driven playlist, and not having to listen the insipid, mindless drivel that most of the DJs spout, and the same song, and the same commercial, 18 times in one day--PRICELESS!! (Kudos especially to KYSR-FM 98.7 HD-2--my favorite station!)
Aloha!

Well, as promised, the bad tuner card replacement arrived on schedule. I'm assuming that I was not required to mail in the defective tuner because I had been advised that the defective card was NOT REPAIRABLE. I immediately installed it, am burn-testing it whenever possible, appears to work fine so far.

Even though OnkyoUSA made me go through a little bit of a circle-jerk, they finally came through, I'm happy to say. I don't know why their obvious warranty issues can't be solved in a more efficient manner, but the fact that they came through re-affirmed me as still being an Onkyo loyalist. Though, hopefully, they won't introduce any more "future-proof" products, such as the TX-NR1000, that they fail to deliver on their promises to support.

As an aside, for the benefit of any others who purchased the CH-HDSAT tuner card, I was ultimately told that they carry a 2-year warranty. See e-mail excerpt below from the main Onkyo sales rep in Hawaii:

"hi dave,
your card has a two year warranty so it is still covered under warranty.
according to diane pettersen please read below the order dept. handles
warranty on the cards"

Dianne Pettersen <dpettersen@us.onkyo.com> was the one with the clout who finally got the ball rolling (my Thanks to her!), but the main Onkyo public contact that I dealt with was DeVaughn Burke <dburke@us.onkyo.com> <800 229 1687 Ext. 2630> who, I have to say, was very courteous & professional. I hope this info helps anybody else who experiences a card failure!

Lastly, I want to say Thank You(!) to the people on this board who helped me, dating back to the time when I was trying to buy the tuner cards (especially Eric--no longer able to contact, but I hope is OK!), and then helped me updating the firmware (which Onkyo should give out freely!) so the card would work!

HD-Radio is awesome! And, in the Los Angeles area, finding virtually commercial-free stations that play a wide variety of great music, new & old, that has not been culled from a sanitized, money-driven playlist, and not having to listen the insipid, mindless drivel that most of the DJs spout, and the same song, and the same commercial, 18 times in one day--PRICELESS!! (Kudos especially to KYSR-FM 98.7 HD-2--my favorite station!)
Aloha!
Glad they fixed it for you I am still hanging on to my 10.5 which is a mirror
to the 1000 because they have not offered a replacement that will give me
the amp section these things have.

hey guys, new to this forum but any help would be much appreciated. First off I was wondering if doing the firmware upgrades are worthwhile? To be quite honest I'm not certain what the benefits are. Secondly I read a post that mentioned that many of the NR 1000's Bi amp sections are breaking, is this true? I tried using it one day and didnt notice a real difference. Perhaps mine is broken as well. Once again, any help is greatly appreciated. Thanks

hey guys, new to this forum but any help would be much appreciated. First off I was wondering if doing the firmware upgrades are worthwhile? To be quite honest I'm not certain what the benefits are. Secondly I read a post that mentioned that many of the NR 1000's Bi amp sections are breaking, is this true? I tried using it one day and didnt notice a real difference. Perhaps mine is broken as well. Once again, any help is greatly appreciated. Thanks


I guest to check if Biamp is working well, just disconnect one by one 'stages' to the speaker, you will know if the amp of higher and lower layer are working.

Thanks for your reply asterix. Now I have another question for anyone who feels like answering. I am trying to avoid selling this receiver in order to attain the new HD features. Some threads mention that you can use the 7 channel stereo inputs on the 1000, connect them to the 7 channel inputs on your bluray player and you will have HD sound. Can anyone confirm this? I currently don't own a bluray player with this capability and wanted to make sure it would work before I went out and bought one. Thanks in advance for any help offered

Thanks for your reply asterix. Now I have another question for anyone who feels like answering. I am trying to avoid selling this receiver in order to attain the new HD features. Some threads mention that you can use the 7 channel stereo inputs on the 1000, connect them to the 7 channel inputs on your bluray player and you will have HD sound. Can anyone confirm this? I currently don't own a bluray player with this capability and wanted to make sure it would work before I went out and bought one. Thanks in advance for any help offered

Thats what I am doing right now just remember to get a player with internal
decoding.

Thats what I am doing right now just remember to get a player with internal
decoding.


Me too... output 7.1 from an Auzentech PC Audio card.

Thanks for your replies guys. I was offered 1700 today for mine... not sure what to do. Do you guys think that is a good price for a used 1000?

Thanks for your replies guys. I was offered 1700 today for mine... not sure what to do. Do you guys think that is a good price for a used 1000?
Only if you found something you feel is better I'm still waiting.

Thanks for your replies guys. I was offered 1700 today for mine... not sure what to do. Do you guys think that is a good price for a used 1000?

I think that is a good price. If it were me, I would sell it in a heartbeat. I traded mine away for less money than that :cool:

The 1700 could be used to get a 905 or 906...

The 1700 could be used to get a 905 or 906...

Or a completely different brand...

The 906 would get the job done. :) If you are used to Onkyo then it is much easier to stay with them. Unless you are disgruntled and want to change. Your call...

If you are used to Onkyo then it is much easier to stay with them.


Unless someone has spent a lot of time trying to learn how to pronounce Onkyo, and now has objections to learning a different brand name. I see nothing that would make it easier to stay with a newer product of the same brand that is older and that is so different in features and in the way they operate, that they pretty much bear no resemblance to each other than in name only.

Actually you could not be more wrong. They are very close the 905 and TX1000. ANd even the 906. All of my different universal remotes (the MX3000, Sony Navitus and Harmony remotes) use the same exact codes for each unit. I have not had to ever change the volume controls for any Onkyo unit. Same goes for inputs, and other commands. Trust me, they are more alike then you know...

Just because the remote codes are mostly the same, sure would not be enough to steer me towards buying a brand that has a rather long track record of terrible customer support and that also may be lacking in other areas. And that is also a company that even more or less flat out lied to/deceived people in the not so distance past with a few rather expensive products that were pretty much advertised and promoted as being hardware upgradeable and future proof. Not to mention their reluctance to issue firmware fixes and also to all the products from last year that still do not work 100% as advertised even after some of the firmware updates that they did come out with finally and unofficially, make it out to the public.

But then again, you seem to think that Onkyo/Integra can do no wrong, no matter how much they screw up or screw people over, so it's no real big surprise that something like similar remote codes is enough to keep you happy.

This is rather short sighted (in my opinion).
I have a (rather expensive ~ $6000, while on dealer shelves) Denon AVC-A1SE, which had been the flagship of the European Denon line some time ago (equivalent to the former US model 5800).
It had been advertised as the ultimate upgradable AVR (2000).
Upgraded only once (rather expensive ~ $1350).
After that support has been dropped.

One problem facing all those upgradable units is, that the designers never could imagine, what the future would hold. And they always jumped to short or missed.
After that they realized, that it didn't make any sense to continue, because it was technically and economically not feasible.
They want to sell You new units year after year, not just upgrading.
That's where the biggest cash flow is been generated.

The fault is to be placed on marketing, because it was to be expected (with a little bit of common sense) and those, who believed everything they said (myself included).

Just because the remote codes are mostly the same, sure would not be enough to steer me towards buying a brand that has a rather long track record of terrible customer support and that also may be lacking in other areas. And that is also a company that even more or less flat out lied to/deceived people in the not so distance past with a few rather expensive products that were pretty much advertised and promoted as being hardware upgradeable and future proof. Not to mention their reluctance to issue firmware fixes and also to all the products from last year that still do not work 100% as advertised even after some of the firmware updates that they did come out with finally and unofficially, make it out to the public.

But then again, you seem to think that Onkyo/Integra can do no wrong, no matter how much they screw up or screw people over, so it's no real big surprise that something like similar remote codes is enough to keep you happy.

I NEVER said they can do NO worng. Not sure where you got that from. I was simply pointing out that the units are similar to each other and if that was important to him (like he asked me) then it would be easy going to a 905/906. Obviously you are not happy with Onkyo/Integra yet find the need to read their threads? :rolleyes:

Yo

Do you think I'd get any benefit in using the Integra DTC-9.8 as a processor, but still use the amps in NR1000 ?
I know I'd get the True HD etc via HDMi.
I can currently get them using analogue outs from HD player, but would now get True HD from PS3 as well.

A mate is selling his 9.8 so thats why I'm thinking about it.

Any thoughts ?

Thanks

John

The TX1000 is very powerful so you can't go wrong there. Actually if I knew I would end up getting an Onkyo 885 PRO I would have kept mine and used it like that. I would try it and see what you think... Let us know if you do...

This is rather short sighted (in my opinion).
I have a (rather expensive ~ $6000, while on dealer shelves) Denon AVC-A1SE, which had been the flagship of the European Denon line some time ago (equivalent to the former US model 5800).
It had been advertised as the ultimate upgradable AVR (2000).
Upgraded only once (rather expensive ~ $1350).
After that support has been dropped.

One problem facing all those upgradable units is, that the designers never could imagine, what the future would hold. And they always jumped to short or missed.
After that they realized, that it didn't make any sense to continue, because it was technically and economically not feasible.
They want to sell You new units year after year, not just upgrading.
That's where the biggest cash flow is been generated.


I have not found any advertising, for the AVC-A1SE (or 5800 in the states) that touted "UPGRADEABAILTY" as a MAJOR feature. 5800 review. (http://ultimateavmag.com/avreceivers/12/) NR-1000 review. (http://reviews.cnet.com/av-receivers/onkyo-tx-nr1000-silver/4505-6466_7-30912192.html) Can you point me to the article(s) or ad(s) that list upgradeability as a major selling point for the 5800?

The fault is to be placed on marketing, because it was to be expected (with a little bit of common sense) and those, who believed everything they said (myself included).

Marketing is part of the company, so regardless of which department within the company was at fault, they are still at fault. You are correct in that I never expected the Onkyo NR-1000 to be the last receiver I ever bought. That would be naive. The issue is that no substantial upgrades (unless you consider a radio card substantial) were ever released for the NR-1000, and on top of it, I was treated like crap.

There was a major upgrade for the Denon. In addition, the statement below is an example of how differently Denon and Onkyo treats their customers (Onkyo would tell it's customers to put the unit in an envelope and mail it back). Quote is taken from the Denon (UK) website:

Upgrade procedure: Given the comprehensive nature of this upgrade, its implementation requires a complex service procedure. All amplifiers therefore must be returned to the Denon UK service department where the upgrade will be carried out. If you own an AVCA1SE, you will know that the amp is a very substantial piece of equipment, careful transportation of the product is therefore vital. For this reason we have devised a dedicated collection and upgrade procedure in conjunction with our Denon Gold/THX dealer network. This will ensure that the safety of your amplifier and efficiency of the procedure are considered as an absolute priority. Please liase with your Gold/THX dealer for further information. A listing can be found in the "Retailers" section of this web site, please look for "Authorised THX dealers". All amplifiers will be shipped from the dealer to Denon UK in a specifically designed flight-case for maximum protection. Upon arrival your amplifier will be fast tracked through our service department where the upgrade will be implemented. It will then be fully tested and returned to you via your dealer in a brand new carton with packaging. The recommended retail price of the KAVCA1SE will be £599.99.

Obviously you are not happy with Onkyo/Integra yet find the need to read their threads? :rolleyes:


Hmmm, I think I'm allowed to read whatever threads I want to read. Besides, I've seen you both promote and also negatively criticize brands in threads where they were not even the the brand that the topic was about, so don't act so alarmed about it, after all you done the same things yourself in other threads. But one thing that it's pretty much shown in all of the threads, it that when someone says anything to you about it, is that it really seems to upset you that not everyone is a cheerleader for Onkyo/Integra like you are.

And BTW..

I still do own and even still use a older 5 channel flagship Integra Research AVR in one of my rooms, and it is built like a tank and works just fine. But it was also made back in the days when Onkyo/Integra cared a lot more about making high quality products and customer satisfaction then they do now.

It is true, that Denon never advertised this as a MAJOR feature, but it has been advertised. And I felt assured, that this rather expensive unit was at least - to a certain extent and time frame - "future proof".

This future unfortunately was not really anything one could rely on.

But the same holds true for the Onkyo(s) unfortunately.
This "drop it and never look back" attitude of Onkyo even on their 2007 lineup upsets me.

I have not found any advertising, for the AVC-A1SE (or 5800 in the states) that touted "UPGRADEABAILTY" as a MAJOR feature. 5800 review. (http://ultimateavmag.com/avreceivers/12/) NR-1000 review. (http://reviews.cnet.com/av-receivers/onkyo-tx-nr1000-silver/4505-6466_7-30912192.html) Can you point me to the article(s) or ad(s) that list upgradeability as a major selling point for the 5800?



Marketing is part of the company, so regardless of which department within the company was at fault, they are still at fault. You are correct in that I never expected the Onkyo NR-1000 to be the last receiver I ever bought. That would be naive. The issue is that no substantial upgrades (unless you consider a radio card substantial) were ever released for the NR-1000, and on top of it, I was treated like crap.

There was a major upgrade for the Denon. In addition, the statement below is an example of how differently Denon and Onkyo treats their customers (Onkyo would tell it's customers to put the unit in an envelope and mail it back). Quote is taken from the Denon (UK) website:

johnla, I answered a simple question here in this thread and for some reason you decided to go off. I have called out Onkyo/Integra before. Do you want to argue more about how the 905/906 are similar to the TX1000 or about other useless subjects? You seem to think you know it all.... Let's see, I have had (or have) a 575, 606, 805, 806, 875, 905, 906 and a 885 PRO in my set up. Not to mention the TX1000. SO if anyone here can suggest if they are more alike than different raise your hand... That's what I thought... :rolleyes:

After buying a tx-nr 1000 new for $ 3850.00 and owning Onkyo products in the past I will never buy another Onkyo product ever again because of there poor customer service. I was insulted & pissed by there trade in offer.:mad: I now encourage as many people as I can, not to buy Onkyo products. They have lost me as a customer forever. If the above poster can get $1700.00 for their 1000 they should take it and run and never look back. I got alot less for mine.:( It might make somebody a great boat anchor.:D It goes to show "Nosterdamus" wasn't as smart as we all thought he was.:D

The MSRP was 4999 so 3859 was a pretty good deal. Like I posted though, I am not here defending them. I am only commenting on how their units are all more alike...

Anyone considering the 5.1 SPDIF mod, currently it is not known if the NR1000 could accept only 5/7.1 24/96 or 5/7.1 16/32 to 24/96 but if the new Panny BD55 is modded then this would apparently just output 24/96 all the time so is a really good partner for a modded NR1000.

Details here:
http://www.switch-box.com/3x_S_PDIF_...%29_board.html
http://www.switch-box.com/S_PDIF_ins...ment_list.html

Although Onkyo did drop support for the unit it still did the job and quite well as most of
us know there really is no such thing as future proof just let display port take off no
receiver supports that.

Although Onkyo did drop support for the unit it still did the job and quite well as most of
us know there really is no such thing as future proof just let display port take off no
receiver supports that.

True but 5/7.1 SPDIF 24/96 is essentially what everyone asked for.

Although Onkyo did drop support for the unit it still did the job and quite well as most of
us know there really is no such thing as future proof just let display port take off no
receiver supports that.

I've seen this type of comment a lot in this owner's thread. I don't believe any poster on here who is criticizing Onkyo and THEIR claim of this receiver being future proof, expected to be sitting in their tv room in the year 2078 with the Onkyo 1000 putting out the latest and greatest in 3d holographic video with Dolby space age 900 channel surround sound.

What we did expect was to have this receiver last until at least 2006 with a real upgrade. We didn't get that. We are pissed about it.

I still love the build of Onkyo's which is why i sold my 1000 and got a 906 (i really wanted more out of my hdmi and the newer DTS and Dolby modes). Yes I am a lot wiser now and won't trust a company to deliver on future promises as large as Onkyo's claims, but i will admit that i am still a sucker for what their products do out of the box.

I do understand though why everyone is pissed who bought the 1000. Onkyo didn't even try and their "trade in" deal is ridiculous. I contacted them again before i bought my 906 about their trade in deal. Previously they had offered me the 905 as it was the current model. They basically offered me the same deal for the 906. I sold my 1000 for more than they wanted me to pay along with giving them my NR!000. I basically got the 906 for free by selling it elsewhere!

I didn't expect them to give me a straight up street price, but they weren't even being charitable in the slightest. I am glad their products are built well because their customer service is awful. Maybe they are out of practice since they never get calls.

if using the analog input from a blu-ray that does its on internal decoding .. does the sound go straight through on these models? 1000..10.5 or rdc-7.1? also how much are the c-multi cards? "dual 7.1 analog inputs?" is the rdc-7.1 that much differant from the 10.5?

if using the analog input from a blu-ray that does its on internal decoding .. does the sound go straight through on these models? 1000..10.5 or rdc-7.1? also how much are the c-multi cards? "dual 7.1 analog inputs?" is the rdc-7.1 that much differant from the 10.5?

You can do true analogue bypass with analogue volume control on the 7.1 inputs but of course in this mode no processing can be done so the signal is as is with only level balance possible. Alternativley in any of the processing modes the Onkyo/Integras will ADC at 24/96, Process and then DAC. The RDC-7.1 has a better clock section and balanced outputs (Not a true balanced unit though) but DACs and most other important bits are the same. DTR-10.5 is identical to NR1000 except for faceplate and the fact it came with very few cards as standard (Onkyo comes with all of them). C-Multis are $150.

are the c-multi's still being sold? get them from onkyo?

I have my Panasonic dmp-BD55 hooked to my 1000 via 7.1 analog inputs. I use the direct listening mode on the Onkyo as I allow the player to decode the lossless formats and pass them through the Onkyo. As I understand it "Direct" mode will just play whatever the disc player gives it and pass it through allowing only volume control and I think individual channel level adjustment. This setup works great for me so far, just remember to adjust the "Subwoofer Sensitivity" option to +10db in the receiver's menu if you go this route.

Merry Christmas.

Carlo.

anyone know where I could get a new or used c-multi? Thanks!

Is there any discernable reason to sell my 1000 and purchase a 906? I'm now a little confused by the HDMI formats and seemingly there is an advantage with the 906 but despite the lack of support for the 1000, I am still impressed with it's build quality and functions. Any comments would be appreciated as I'm getting ready to upgrade to a Panasonic Blue Ray and want to take full advantage it's capabilities. Thanks.

I don't know that I can give you a concrete answer but I can give you my experience thus far. I have a Panasonic DMP-BD55 Bluray player hooked into my 1000 via the 7.1 analog inputs and it sounds fantastic to me. From an audio standpoint if you get any Bluray player that decodes all the advanced audio on it's own and outputs it through 7.1 analog
outputs you are golden. On the video side it's a little less clear. The HDMI spec. on the NR-1000 is 1.0 I believe so no deep color support, if that matters to you. I also don't think that the 1000 does any sort of video scaling of it's own, that may or may not matter to you as well. In an earlier post, JOEROD confirmed that his NR-1000 passed a 1080p video signal through it but I don't know if he meant 1080p/60 or 1080p/24. I still use an old RPTV in my home theater so I honestly don't have any practical experience with the HDMI on my reciever. But my new Pioneer 50" plasma is due to arrive next Monday to replace the old tv so I can let you know then what my experience is with HDMI on the 1000.

Best.......Carlo.

Thanks for the info Carlo and keep me posted on your experience using your existing receiver with the new plasma. I am currently using an older 32" Samsung LCD which I believe is equipped with HDMI 1.0 inputs. I will also be purchasing a new TV,possibly a 40" Samsung 650 so it's important that I squeeze every bit of perfomance out of my existing receiver before considering an upgrade. It will be interesting to see if a true 1080p signal can be passed via HDMI using the Panasonic Blue Ray.

Many thanks,
Jimmy

No problem Jimmy. I'll let you know how it goes. I'm rather excited to find out myself!:D

Best........Carlo.

I am still using my 10.5 Integra same as Onkyo 1000 for various reasons the amp section
in these things are beasts look at the possible current draw of 12.8 versus the 906 at
9.8 and I hook my Blu-Ray directly to my plasma and run the 5.1 analog out of the BR
to the 10.5 sounds great and it will stay that way till it breaks or untill Onkyo/Integra
comes out with a model to truly replace these. Not knocking the 906 but it really is not
the replacement for the 1000.

Same here. I will keep the 5000e becuase it holds 2 x 7.1 and no other receiver can do that. Main A is hooked to a 7.1 set in my cinema room and main B is hooked to a 5.q set in the livingroom leaving a 2.0 pre out which is hooked to another audio zone (2). Then Zone 3 (line out) is used in various other rooms. I would need two 906's to be able to do the same. Video is not very important since all of my screens are connected using a 8x8 VGA matrix switch. If the 5000e breaks and I were to buy two 7.1 amps, I would have to connect all of my devices (2 x PC, DVD, DVB etc) to both receivers/amps which is going to be a pain since not all devices have multiple spdif outputs. Most carry an optical and a coaxial out so I could manage I guess. Let's just hope the 5000e keeps it together until a true new replacement receiver is born and that's definately not a 90x.

I totally agree with your arguments in favor of holding onto the 1000 and the related Integra 10.5. After much thought, I simply can't justify giving up the amplifier quality of my 1000. They truly are quality built and I've solved the heat problem by installing a Coolerguys component fan. With that said, I am going to run Analog sound from my blue ray player into the back of my receiver and just run HDMI straight from the player to my TV. My question is this...is there any problem with audio delay when it comes to using this setup? I've noticed that using a direct line from my Motorola HD DVR via HDMI to the TV and Dig Opt from the DVR to receiver causes a slight delay from what is being spoken on TV programming and what is being output to my speakers. Is this normal? Is there a better way to set up sound/video from DVR or an XBOX 360 for that matter? Thanks in advance for your replies. AV Forums is truly the best place to get such advice.

Many thanks,
Jimmy

Well after getting my new plasma TV set up in the home theater I've discovered a few things. First of all Pioneer makes a damn fine plasma, but that's besides the point!:D It seems that my 1000 would not accept an HDMI signal from my Panny BD-55 Bluray player. No matter what resolution I tried I just kept getting a flickering black screen when routing it through the 1000. I'm assuming it's some sort of hand shake or communication issue because my Onkyo DVD player is hooked up to the 1000 via HDMI and it displays just fine. So Jimmy, I hooked my Bluray player straight to the plasma and am using the multi-channel analog inputs of the 1000 for audio and I am noticing no audio lag or lip sync issues at all so I think you'll be fine.
Yeah, I can't easily give up on this receiver either. It's amp section is just so powerful and clean.
Something that might be worth considering down the road is purchasing a new processor and hooking it's pre-outs to the multi-channel inputs of the 1000. I would guess you'd need to make sure all the 1000s crossovers were set to full range and have it set to "Direct" or "Pure Audio" listening modes so that you'd only be using it's amps. The real drawback to this would be the extra rack space you'd need but if you found a slimmer processor like the one of the new Emotivas that are coming out soon it wouldn't be too bad.

Best......Carlo.

Glad you are enjoying your new Primo Plasma! I think I will heed your advice and set my system up the same way and check on a new processor in the meantime.

Happy viewing,
Jimmy

Carlo...I just hooked up my blue ray using the analog outs but notice that I had to turn the volume up significantly more to get the same output using Opt. Dig. per my previous configuration. I set all my speakers to large and adjusted my bass level +10db. Bass doesn't really seem to be an issue other than it being rather small for my listening area. Do you notice this same anomaly when you hooked up yours via analog? I am at a +7 volume on my receiver to get the same sound (using SPL) as -7 previously. Your expertise would be very helpful.

Thanks,
Jimmy

Hey Jimmy.

I haven't used the optical out from the Bluray player so I can't speak to any volume difference between analog vs. digital on the player itself. Although I have noticed that I do need to raise the volume up noticeably when playing a Bluray compared to watching a dvd or laserdisc on my other players that are hooked up digitally. I am using the 0-100 scale on my volume control. When I watch a dvd I have the volume set in the mid 50s but when I watch a Bluray it has to be in the mid 60s to get the same listening level. I'm pretty sure that I've read in other posts and threads that folks using analog inputs in general have been needing to raise the volume more than they are used to. This applies to a variety of players not just the Panny.
Unless you're hearing any kind of unpleasant distortion at the higher volume level I don't think you have anything to worry about. Just remember to lower the dial when you switch to another source.:)

Hope that helps.

Best......Carlo.

Has anyone had a problem with the 1000 going into standby mode after watching a movie at higher volumes? As previously posted, I just recently upgraded to Blue Ray and ran Analog cables from my player into my receiver. I understand that higher volumes will be required to use this setup but after about thirty minutes of viewing a movie, the receiver just shuts off. I thought it might be overheating but it wasn't unusually hot. I haven't changed my speaker setup and I'm running heavy gage monster wire throughout as well as banana plugs on all connections. Any ideas what could be causing this now? I have everything plugged into a Monster AVS2000.

Thanks,
Jimmy

Has anyone had a problem with the 1000 going into standby mode after watching a movie at higher volumes? As previously posted, I just recently upgraded to Blue Ray and ran Analog cables from my player into my receiver. I understand that higher volumes will be required to use this setup but after about thirty minutes of viewing a movie, the receiver just shuts off. I thought it might be overheating but it wasn't unusually hot. I haven't changed my speaker setup and I'm running heavy gage monster wire throughout as well as banana plugs on all connections. Any ideas what could be causing this now? I have everything plugged into a Monster AVS2000.

Thanks,
Jimmy
I have the RDC-7.1, not the 1000, but the remote may be similar. I thought I had a problem with this as well, but turned out I was inadvertently selecting the Sleep Mode button on the remote which is located just above volume increase on the remote.

Good luck,
Will

I have the RDC-7.1, not the 1000, but the remote may be similar. I thought I had a problem with this as well, but turned out I was inadvertently selecting the Sleep Mode button on the remote which is located just above volume increase on the remote.

Good luck,
Will

I was going to say the same thing. I've had my reciever shut off a couple of times because I had accidentally set the sleep timer by pushing the button on the remote. Other than that I don't know what else it might be.

Best......Carlo.

I would suspect the sleep button also as I have had the protection mode pop on and shut
everything down and that happens in seconds not minutes when I used bare wire for speakers one leg had worked loose turned the unit on started to raise volume and it would shut off instantly so there is no delay in protection.

Interesting...I never used the sleep function before now realize that I could've inadvertently hit that button while changing the volume. Thanks for the advice.

One additional note concerning my power problem...I noticed that the Standby light flashes after it powers down? Normally if power is interrupted the stanby light just stays on or it's possible that I just haven't noticed it flashing before?

I did refer back to the user manual like a newbie and couldn't find a thing about a flashing standby light. Geeze, I feel like a rookie all over again.

Personally, I've never seen the standby light flash before. I've only seen it stay on steadily. Unless anyone has some other insight you may need to call Onkyo support and see if they have any ideas what it might be.

Good luck.......Carlo.