View Full Version : QUALIA 006 Owner's Thread
ManWithAPlan 10-06-07, 10:25 PM Brian,
Before you get the Dell 24" monitors take a look at this. Seems to be a problem. http://www.tftcentral.co.uk/news.htm#2407wfp-hc_ghosting
I was thinking about getting one, now I am thinking about the LG L246WP.
Yeah, already been around and around on this "ghosting problem"...totally appreciate you lookin out for me though. So yeah, it's basically total crap, the monitors are gorgeous, color gamut is amazing, these "problems" are apparently only seen during gaming, and then only some games, something I don't use these monitors for. I use them for work/personal use, including photo editing, etc. There is no ghosting at all on my screens, but maybe I just tuned them right, they look amazing.
This is totally overblown IMO - if I ever have any problems with these monitors, which I bought thru my corporate discount from my company, I will use our special Dell warranty privileges to get them replaced. I'm not worried about it.
divedude 10-06-07, 11:01 PM I agree, I think the Dell problem would not bother me, since I don't game. I want to edit video. I wish I could see one side by side with the LG.
I Own A Qualia 006 And The Configurations In The Service Menu Came With Wrong Parameters.i Woul Appreciatte If Someone Could Give Me The Right Configuration,especialy The Itens 1(dem) And 2(d9809pic).
Thanks.
chewitt 10-10-07, 05:28 PM My PS3 set up will only give me 720p with my Qualia 006. The 006 will do 1080p. Do I need a firmware upgrade for the Qualia?
BenDover 10-10-07, 06:17 PM My PS3 set up will only give me 720p with my Qualia 006. The 006 will do 1080p. Do I need a firmware upgrade for the Qualia?
the qualia 006 won't accept 1080p but will accept 1080i only.
i forget what you have to do but you need to play with the "auto" setting on the ps3 iirc to get it to send 1080i to the qualia 006.
i had my ps3 connected to my Q at some point but now it is connected to my Pio plasma instead so i'm not much use :)
somebody here can help...i think jb007?
chewitt 10-10-07, 06:21 PM thanks, but why no 1080P, from a Blu-Ray, for example?
BenDover 10-10-07, 06:40 PM The q was one of the first 1080p DISPLAY panels but it never accepted a 1080p input signal format, which at the time really didn't exist.
divedude 10-10-07, 09:03 PM thanks, but why no 1080P, from a Blu-Ray, for example?
The 006 has an excellent deinterlacer and Blu-ray looks great on it. Here is a thread to help explain:
http://www.avsforum.com/avs-vb/showthread.php?t=698612&highlight=deinterlace
My Qualia was delivered from Outlaw Audio last week. I am really enjoying it with OTA HD, D-VHS, Dish Network, and HD DVD. Unfortunately my standard DVDs do not look very good at all, much inferior to my old CRT set, which used a Denon DVD-1600 connected with component.
With my Qualia, I have an Oppo 970 feeding 480i via HDMI to an Anthem AVM 50, which is handling the video processing and sending a 1080i signal to the Qualia via HDMI. I've tried sending 480i via HDMI directly to the Qualia, and it looks the same... grainy, poor color rendition and saturation... almost looks like VHS, but sharper. From what I have read DVDs should look superb on the Qualia, and with either the Anthem of the Oppo I figure I have two of the better solutions available for DVD playback with this set. I know poor results are usually the result of user error, am I doing anything wrong or anything I should look for? Would I perhaps be better off using component?
My Qualia was delivered from Outlaw Audio last week. I am really enjoying it with OTA HD, D-VHS, Dish Network, and HD DVD. Unfortunately my standard DVDs do not look very good at all, much inferior to my old CRT set, which used a Denon DVD-1600 connected with component.
With my Qualia, I have an Oppo 970 feeding 480i via HDMI to an Anthem AVM 50, which is handling the video processing and sending a 1080i signal to the Qualia via HDMI. I've tried sending 480i via HDMI directly to the Qualia, and it looks the same... grainy, poor color rendition and saturation... almost looks like VHS, but sharper. From what I have read DVDs should look superb on the Qualia, and with either the Anthem of the Oppo I figure I have two of the better solutions available for DVD playback with this set. I know poor results are usually the result of user error, am I doing anything wrong or anything I should look for? Would I perhaps be better off using component?It is definitely worth trying component, you might also try the Denon too.
It is definitely worth trying component, you might also try the Denon too.
If I went component I would definitely use the Denon. Has anyone else experienced poor DVD playback with the Qualia, and what corrected the problem?
BenDover 10-16-07, 12:06 PM My Qualia was delivered from Outlaw Audio last week. I am really enjoying it with OTA HD, D-VHS, Dish Network, and HD DVD. Unfortunately my standard DVDs do not look very good at all, much inferior to my old CRT set, which used a Denon DVD-1600 connected with component.
With my Qualia, I have an Oppo 970 feeding 480i via HDMI to an Anthem AVM 50, which is handling the video processing and sending a 1080i signal to the Qualia via HDMI. I've tried sending 480i via HDMI directly to the Qualia, and it looks the same... grainy, poor color rendition and saturation... almost looks like VHS, but sharper. From what I have read DVDs should look superb on the Qualia, and with either the Anthem of the Oppo I figure I have two of the better solutions available for DVD playback with this set. I know poor results are usually the result of user error, am I doing anything wrong or anything I should look for? Would I perhaps be better off using component?
what size was the old crt scree you are using as a comparison to the qualia? how close are you sitting to the qualia?
what size was the old crt scree you are using as a comparison to the qualia? how close are you sitting to the qualia?
It was a 55" Mitsubishi WS-55589. I was sitting about 6 feet away. With the Qualia I am about 9 feet away.
I don't know that more distance would make a difference. Things just look kind of artificial, not natural at all.
BenDover 10-16-07, 12:29 PM It was a 55" Mitsubishi WS-55589. I was sitting about 6 feet away. With the Qualia I am about 9 feet away.
I don't know that more distance would make a difference. Things just look kind of artificial, not natural at all.
i was asking out of curiosity since going to 70in is really hard on material that otherwise might look superb on smaller sized sets...
when i view a standard dvd, it is either from a denon 3910 via HDMI or an Oppo 971 via DVI ... it isn't HD, but i don't think i looks as bad as what you are describing. my qualia was professionally calibrated but it wasn't bad before calibration either...
sorry can't be of much help...maybe take some pics and post?
i was asking out of curiosity since going to 70in is really hard on material that otherwise might look superb on smaller sized sets...
when i view a standard dvd, it is either from a denon 3910 via HDMI or an Oppo 971 via DVI ... it isn't HD, but i don't think i looks as bad as what you are describing. my qualia was professionally calibrated but it wasn't bad before calibration either...
sorry can't be of much help...maybe take some pics and post?
I'll do that in the next day or so. BTW animation like Cars, or even Team America: World Police looks passable... but when I play my DVDs of Mystery Men, The Wedding Singer, Star Trek: First Contact... yuck. It's bad enough that I wouldn't really want to watch anything on regular DVD if I can avoid it... I looked at my DVD collection and was thinking, "now I have to replace all of you..."
I know it won't be as subjectively good as my 55" due to the screen size but based on what I read, I expected it to at least be liveable, if not very good or even excellent. I've seen others rave about DVD playback on the Qualia before.
GabGuy,
I have the Qualia, an Oppo 970 (via HDMI) and an Anthem D2 so I have the equivalent gear. I also have 3 other DVD decks connected to the Qualia through the D2. A Sony CX-777ES changer cabled via component, a Toshiba A2 HD-DVD deck via HDMI and a Panasonic DMP-BD10a Blu-ray deck via HDMI.
I had the Anthem D1 before I upgraded it. SD DVD improved substantially from all 4 decks after adding the video processor enhancements in the Anthem D2.
To your comments, SD DVD looked pretty good on the Qualia thru the Anthem D1 and sensational thru the Anthem D2. There is quite a range of SD DVD quality depending upon the equipment used to produce the DVD's. I collect a lot of music DVD's. I own nearly every HD DVD and Blu-ray yet produced plus over 150 SD DVD's. The latter vary tremendously. Obviously any SD DVD that needs to be stretched will suffer some resolution degradation. Any DVD shot before recent generation hi-def wide screen cameras will be lesser also.
Some reference quality SD DVD music DVD's include The Corrs: Unplugged, The Corrs: Lansdowne Road, Phil Collins: Farewell Tour, Loggins & Messina. All shot with hi-def camera in 16:9 (+ DTS 5.1).
Your disapppointment may stem from comparison to a CRT set with smaller dimensions, especially if the CRT was not wide screen. The 70' width of the Qualia provides near state-of-the-art resolution compared to any plasma, LCD or projection technology, but an SD DVD may actually resolve better on a smaller diameter CRT (though be far less dramatic in reduced size), SD TV feeds usually always do.
Chris
Cargen, thanks for the reply, nice to hear from someone with equivalent gear. I am going to try my Fifth Element Superbit DVD and see where that gets me... I imagine the video quality on it is going to be better than anything else I tried. Any tips on using the Anthem's Gennum VXP processing with the Qualia?
OK. It's been over 2 yrs since I've owned a Q006. Current unit is a jan 06 build due to issues with my original one. MY Q has been calibrated by UMR and he aknowledges that it's the best Q that he has seen. So over the past year or so, I have been watching all these new sets comming out with claims of up to 25,000:1 contrast ratio (the human eye can only resolve up to 1200:1 and most measure about the same or less natively than the Q !). I have looked at many models for hours on end week after week and I still think the Q is superior. Still more film-like (soo important to me) along with a clarity and depth of image umatched to these eyes ...1080i input and all! I do think that the black levels on some of these sets have surpassed the Q, but the Q more than makes up for it with all of it's other attributes. If I wanted to trade UP to another set, I couldn't right now. Well maybe 1 exception and that would be the Pioneer 60" Kuro Plasmas (Yummy). I NEED 70" though, must-not-go-down-in size even for the fantastic blacks of the Pioneers. Anyway, I hope we all still realize how great the Q is and how most others are still playing catch up. Maybe the 70" XBR 5 to be released in Jan 08 MIGHT do it. We'll see.
divedude 10-18-07, 09:21 PM hifi59,
Good to hear from you again. I totally agree with how great the 006 is. I have been enjoying mine for over 2 1/2 years.
I am with you on "must-not-go-down-in-size", that would be just plain crazy man :D
Anyone here have any opinions on the new KDS-Z70XBR5 70-inch SXRDRPTV? It will be interesting how good this set actually is. Good feature set, should have great blacks, but it's tough to match the overall optical quality of the Qualia. Anyone know what size SXRD chip they're using in the new model? I'm not finding that listed in any of the spec sheets...
hifi59,
Good to hear from you again. I totally agree with how great the 006 is. I have been enjoying mine for over 2 1/2 years.
I am with you on "must-not-go-down-in-size", that would be just plain crazy man :D
Thanks Divedude. I never really left. I've been lurking around for the past year. I guess it would be the polite thing to do by saying a hello in here every now and again. I'm just amazed that the Q still lives and lives strong. It must be a combo of superior optics,electronics and the plexiglass cover on the Q that makes it work it's magic. Can you imagine if this set was released today with the added features of 1080p/24p, hdmi 1.3 and a dynamic iris ! It would be the Ultimate for years to come. Fuh-ghetta-bout-it!
divedude 10-21-07, 09:54 PM Well it is that time of year when I like to replace the lamp in my 006. I have had the old one in for over 13 months and the picture is starting to look a little darker.
My history:
Purchased March 2005
1st bulb - Dec. 19, 2005 - 2844 hours
2nd bulb - Sept. 1, 2006 - 1817 hours - I took this one out to clean off the dust and the lamp enclusure area, but the bulb didn't survive being cleaned. I guess I should have used the China setting instead of the Pots and Pans setting on the dishwasher ;)
I will check my hours when the replacement arrives.
I was getting tired of paying Sony $300, so I checked around and found a Sony Service Center that sells the same lamp for $240. They come with the same warrenty that Sony gives, 90 days. As best as I can tell, they are the same lamp. They are made by Phillips and that is what the ones that come from Sony say.
http://www.tvlampsforless.com/ProductDetails.asp?ProductCode=XL5000&Show=TechSpecs
Well it is that time of year when I like to replace the lamp in my 006. I have had the old one in for over 13 months and the picture is starting to look a little darker.
My history:
Purchased March 2005
1st bulb - Dec. 19, 2005 - 2844 hours
2nd bulb - Sept. 1, 2006 - 1817 hours - I took this one out to clean off the dust and the lamp enclusure area, but the bulb didn't survive being cleaned. I guess I should have used the China setting instead of the Pots and Pans setting on the dishwasher ;)
I will check my hours when the replacement arrives.
I was getting tired of paying Sony $300, so I checked around and found a Sony Service Center that sells the same lamp for $240. They come with the same warrenty that Sony gives, 90 days. As best as I can tell, they are the same lamp. They are made by Phillips and that is what the ones that come from Sony say.
http://www.tvlampsforless.com/ProductDetails.asp?ProductCode=XL5000&Show=TechSpecs
I am about due for a new lamp also. Please let me know if it's the same brand as the original. Thanks.
BenDover 10-23-07, 12:35 PM i may have to start finally taking a serious look at the Tivo Series 3 devices to replace my SA8300HD DVRs...
http://www.engadget.com/2007/10/23/tivo-series3-and-hd-finally-get-tivotogo-mrv-esata-drive-othe/
divedude 10-23-07, 08:17 PM i may have to start finally taking a serious look at the Tivo Series 3 devices to replace my SA8300HD DVRs...
I wish it would work with D'TV.
ManWithAPlan 10-23-07, 08:34 PM i may have to start finally taking a serious look at the Tivo Series 3 devices to replace my SA8300HD DVRs...
http://www.engadget.com/2007/10/23/tivo-series3-and-hd-finally-get-tivotogo-mrv-esata-drive-othe/
Yep, the WD DVR expander drive is nice, bought one about 3 weeks ago, love the thing, enabled the backdoor hack which is now not backdoor as of Tivo 9.2. Can't wait for TivoToGo finally for the S3, just signed up for 9.2 priority download. More storage, more shows, more fun!!!! Yipeeeee!!!
divedude 10-25-07, 08:28 PM I was getting tired of paying Sony $300, so I checked around and found a Sony Service Center that sells the same lamp for $240. They come with the same warrenty that Sony gives, 90 days. As best as I can tell, they are the same lamp. They are made by Phillips and that is what the ones that come from Sony say.
http://www.tvlampsforless.com/ProductDetails.asp?ProductCode=XL5000&Show=TechSpecs
I received my new lamp today, Thursday. I ordered it Sunday evening and had it sent standard UPS ground for $13.39. It is the original equipment Sony as advertised, just costs less than buying direct.
Mini Dive is happy with his new lamp and is going to install it tomorrow :D
BenDover 10-26-07, 01:19 PM dd,
in the very fist post of the thread there is a link for purchasing replacement lamps and it appears to have the lamp at $5 less than what you paid...that's a few bags of M&Ms ! ;)
when i bought the Q, first thing i did was buy a replacement lamp to have on hand...after replacing my original, i purchased another to have on hand ... i just hope that i never come a cross a defective one otherwise i will be out the cost of a lamp since they only give a 90 day from purchase warranty!!!
DefinerOfReality 10-26-07, 04:06 PM Breakthrough!
Thanks to a quirk of early HDMI dual output switching, as found in my Gefen 6 x 2 HDMI Switcher, I can now send 1920 x 1080P @ 24 Hz directly from the various HD sources such as HD-DVD & BluRay Discs to a non HDCP compliant monitor or projector!
This naturally opens up a whole world of hidden details and picture information that were previously smoothed over.
Now on to the professional scalers for a true output of 4096 x 2160P!!!
Cheers -
Jeremy
www.Kipnis-Studios.com
BenDover 10-26-07, 05:10 PM Huh?!?
divedude 10-26-07, 05:52 PM dd,
...that's a few bags of M&Ms ! ;)
:eek: I've had to give Mini Dive a tranquilizer :eek:
divedude 10-26-07, 06:01 PM dd,
in the very fist post of the thread there is a link for purchasing replacement lamps and it appears to have the lamp at $5 less than what you paid...that's a few bags of M&Ms ! ;)
when i bought the Q, first thing i did was buy a replacement lamp to have on hand...after replacing my original, i purchased another to have on hand ... i just hope that i never come a cross a defective one otherwise i will be out the cost of a lamp since they only give a 90 day from purchase warranty!!!
Ben,
I found that company but didn't trust them, since they were claiming the list price was $399.
I totally agree, it is a great idea to have spares. :cool: I have a new one that I purchased last year. This time I put the one I just purchased in the 006 to take advantage of the 90 day warranty. I figure the other new one has a good shelf life. I also have 2 used ones as backups for the backup. I couldn't stand to be without my 006 :eek:
divedude 10-26-07, 09:35 PM I put the new lamp in and WOW. I'm going to have to do this more often :D
So I am watching the 006 from between my new iMac 24" and my new NEC MultiSync LCD2690WUXi 25.5" monitor. The .5x doesn't do justice for how bright it is from where I am sitting. :cool:
http://i47.photobucket.com/albums/f200/divedude/Displays.jpg
thesirjay 10-31-07, 02:09 AM Breakthrough!
Thanks to a quirk of early HDMI dual output switching, as found in my Gefen 6 x 2 HDMI Switcher, I can now send 1920 x 1080P @ 24 Hz directly from the various HD sources such as HD-DVD & BluRay Discs to a non HDCP compliant monitor or projector!
Shrug useful for those of us who would prefer to see the picture on say a computor monitor - an odd thread to post this in since um the Qualia is HDCP compliant. Although to be honest HDCP gains us nothing so if my switch automatically did the handshaking and decoding I wouldn't cry (no more error messages about handshake failing). Of course this violates the whole HDCP spec but first gen products are usually the ones to have "oopses" where they put actually having the thing work over meeting some insane movie industry's desire to make things "not work" in order to protect their content.
thesirjay 10-31-07, 02:14 AM And yes I am bitter about the campaign to make computers not work for movie replay (which microsoft has happily sold us out to). Here we are having the ability to watch movies all these years and suddenly... oh no... people might "do something" with their movies if they can output them to a monitor "unprotected". Thus the wonderful new drm schemes to prevent us from watching a friggin movie on our existing computers and monitors. That same movie you have been watching for years... um you can't watch it with your new computer you need to purchase a hdcp compliant motherboard, os, and monitor and use more expensive cables to hook your monitor to your computer... your gain - a fat bill for useless technology - their gain nothing really since there are tons of the old "non-compliant" computers out there.
...So I am watching the 006 from between my new iMac 24" and my new NEC MultiSync LCD2690WUXi 25.5" monitor. The .5x doesn't do justice for how bright it is from where I am sitting. :cool:
Quite the setup, Dude!
For anyone looking for a very good nearfield monitor setup for computer/recording/mini-studio use, I recently bought a pair of GURU QM10 speakers. A Swedish design for studio monitor use, these things are not much bigger than Mini-Dive and are one of the few products I've owned that, like the Q006, literally made my jaw drop the first time I switched them on. Astonishing bass and incredible imaging in something that's only half again as big as a shoebox (remember, though, that I DO wear size 14).
I'm using a pair of (also tiny) Vincent SP-996 monoblocks fed by a Grace m902 (D/A converter, preamp, and headphone amp) and have found this little setup absolutely amazing in it's ability to resolve details that are not nearly as obvious in other (very good) systems...
Sorry for the OT observation -- but I guess these could be used with a Q006 as well...
:D
Please, I need the configurations in the service menu of the ITEN 1 (DEM) and ITEN 2
(D9809PIC).My Qualia looks too green and dark.I live outside the US.I dont have any
Sony support here.Please help me.
divedude 11-06-07, 08:57 PM Please, I need the configurations in the service menu of the ITEN 1 (DEM) and ITEN 2
(D9809PIC).My Qualia looks too green and dark.I live outside the US.I dont have any
Sony support here.Please help me.
Sorry that you are having problems. I am not brave enough to go into the service menu for anything other than the predefined steps I have for checking lamp hours. Your 006 should still be under warranty, so I would suggest contacting Sony by e-mail to see what they can do to help you.
http://esupport.sony.com/perl/support-contacts.pl?template=EN
chewitt 11-08-07, 11:38 AM I have been playing with the color adjustments but have been unsuccessful in correcting a "blooming or bleeding" in the yellow, and sometimes red parts of DVD and Cable pictures. The other colors are fine but I am getting fleshtones that look like people have hepatitis. The other night they were carving turkey and the meat looked like corn! Reds sometimes look like bluish magenta and usually too bright. Some DVD's are worse than others. I have played with the menus and switched from "pro", "vivid" (very bad) and "standard (not so bad) modes.
Could I need a new lamp or is this just an adjustment issue that I am not quaified to perform?
Old Hands will remember me as the owner of one of the first shipments of the Q006 to the US: Ser #XXXXXXX20; and the unit reviewed and first callibrated by UMR.
Over the past month, the set has developed an increasingly yellow tone in the picture. Initially thinking it was the lamp, I replaced it yesterday (third lamp); with no improvement. I called Qualia, who referred me to the local service rep. He has just departed and says I need a new optical engine. He is getting Sony pre-authorization because of the expense, and will reschedule to install. Very impressed with the tech--immediately went into the service menu and did the diagnosis without need to refer to any manual. Company in Houston is "E-Tec". He said the company had just serviced another Q006--failed power supply. Tech said that some parts had to be sourced from Japan. My unit has been in service since April 2005 and gets about 2000 hours per year. I wonder if we are about to see a pattern of parts mortality at the three-year point. Glad I bought the GE extended warranty, which will pick up April of 2008.
thestewman 11-08-07, 12:48 PM Two Q006 owners with the same problem posting within minutes of each other.
Anyone else having yellow problems ?
BenDover 11-08-07, 01:00 PM not yet but it certainly makes me a little nervous...this isn't an easily discarded/replaceable beast!!!
chewitt 11-08-07, 03:52 PM How do I call them to report the problem? The Qulia website doesn't come up anymore. I am in Connecticut.
divedude 11-08-07, 07:12 PM How do I call them to report the problem? The Qulia website doesn't come up anymore. I am in Connecticut.
There is a phone number on page 2 of the manual: 1-877-782-5423
If that doesn't work, go to the web:
http://esupport.sony.com/perl/support-contacts.pl?template=EN
divedude 11-08-07, 08:38 PM Ted99,
Really sorry to hear your color engine went bad. I am guessing they will need to open the 006 up to replace it. If that is the case, would you please take some pictures so we can see the internals.
Good luck and thanks in advance.
Can do. Service appt is next tuesday. Parts apparently arrived today, so they had to be in Calif, already. I wonder if it will be the "old" SXRD chip, or if they have upgraded to current chip. Most likely old chip from old repair stock. Given that these sets have been discontinued, I'm sure there will be a finite number of these unique repair parts. If we are lucky, the old parts are returned to Japan for repair and reissue for future repairs. I'd hate to have to write the set and it's superior optical path off for lack of parts. The Sony warranty is good, and I have the GE extended warranty that will kick in next April. But, I strongly suspect that if a major problem arises after the set is 5 years old, parts cost will far exceed the cost of a Sony 70in replacement, if they even still do a RP 70in set. I understand that one of the major Japanese mfgs (Hitachi, I think but I don't recall exactly) is discontinuing RP sets in favor of flat panel. Actually, if I were facing the probable $6K bill for this repair, I'd elect to replace rather than repair.
there is another thread in this forum that is talking about the sxrd ob issues and lawsuit.
BenDover 11-10-07, 08:12 AM Ted99,
Really sorry to hear your color engine went bad. I am guessing they will need to open the 006 up to replace it. If that is the case, would you please take some pictures so we can see the internals.
Good luck and thanks in advance.
*gasp* wouldn't that be like asking for nude pictures of minidive :eek: :D
thesirjay 11-10-07, 10:04 AM Boy that certainly gives me some impetus to buy the extended warranty (info still sitting in inbox here). I will have to make sure I get that in before the warranty runs out. I did purchase it with a platinum card that claims to "double manufacturer's warranty" but the bulb replacement protection alone seems worth going through this (not to mention I have never actually tried to get a card company to "warranty" my items and I have doubts they actually would).
AMartin56 11-10-07, 10:54 AM I thought these sets were immune from the problems that have plagued later SXRDs?
divedude 11-10-07, 01:52 PM there is another thread in this forum that is talking about the sxrd ob issues and lawsuit.
So what does "ob" stand for?
AMartin56 11-10-07, 02:35 PM Optical block.
Old Hands will remember me as the owner of one of the first shipments of the Q006 to the US: Ser #XXXXXXX20; and the unit reviewed and first callibrated by UMR.
Over the past month, the set has developed an increasingly yellow tone in the picture. Initially thinking it was the lamp, I replaced it yesterday (third lamp); with no improvement. I called Qualia, who referred me to the local service rep. He has just departed and says I need a new optical engine. He is getting Sony pre-authorization because of the expense, and will reschedule to install. Very impressed with the tech--immediately went into the service menu and did the diagnosis without need to refer to any manual. Company in Houston is "E-Tec". He said the company had just serviced another Q006--failed power supply. Tech said that some parts had to be sourced from Japan. My unit has been in service since April 2005 and gets about 2000 hours per year. I wonder if we are about to see a pattern of parts mortality at the three-year point. Glad I bought the GE extended warranty, which will pick up April of 2008.
The service tech completed the job yesterday, and the Q is restored to it's former glory. Some snippets of info: 1) Optical module cost $5000, time to change out 1.5 hrs in-home. 2) Tech said only 1000 of the Q 006 were made and that it is viewed as a "premium product" by Sony, with only specially qualified techs able to do repairs, and priority service for repairs. 3) Sony shipped the repair module 2nd day air to the tech. 4) The defective module had to be returned to Sony--presumably for remanufacturing and reissue as a repair part. 5) The replacement module was identical so far as exterior appearance. It was marked with Q006, and a serial number. I'll post pictures and comments on a following post.
Ted99,
Really sorry to hear your color engine went bad. I am guessing they will need to open the 006 up to replace it. If that is the case, would you please take some pictures so we can see the internals.
Good luck and thanks in advance.
First picture is after the lower cover panel is removed. The upper part of the set, where the fresnell lens and mirrior are located is not accessed in this repair.
Second picture is removal of the input module. Incredible number of screws and connectors.
Third picture is tech accessing the Optical Block. The chassis has to be stripped of almost all parts except the power supply in order to get there.
Fourth picture is of the Optical Block, which is replaced as a unit. The old lamp housing and lamp are moved from the old OB to the new OB--the replacement does not include a new lamp.
Fifth and final picture is of the back of the input module
So there she is, completely undressed.
OOps, can't upload more than three pics. I'll do the last two on a following post.
For some reason, the pictures didn't upload--first time for this. I'll have another look.
See the above for picture descriptions. I think I got all 5 in this post.
See the above for picture descriptions. I think I got all 5 in this post.
Should be subtitled, "The Little Engine That Died"...
:D
C-Dub006 11-14-07, 12:55 PM Ted99,
Thanks for posting pictures, good info. I like you, purchased the GE extended warranty which will take over for me in Sept. 2008. Since the original availability of the 006 was basically a one year period, I wonder how long after Jan. 2009 Sony will continue to have replacement parts available. Since the GE warranty is a replacement warranty, I guess we would get some sort of 70" XBR5 (or XBR6 by then) as a replacement?? with the difference in some sort of Sony credit??...I wonder how that would work.
C-Dub006
Can do. Service appt is next tuesday. Parts apparently arrived today, so they had to be in Calif, already. I wonder if it will be the "old" SXRD chip, or if they have upgraded to current chip. Most likely old chip from old repair stock. Given that these sets have been discontinued, I'm sure there will be a finite number of these unique repair parts. If we are lucky, the old parts are returned to Japan for repair and reissue for future repairs. I'd hate to have to write the set and it's superior optical path off for lack of parts. The Sony warranty is good, and I have the GE extended warranty that will kick in next April. But, I strongly suspect that if a major problem arises after the set is 5 years old, parts cost will far exceed the cost of a Sony 70in replacement, if they even still do a RP 70in set. I understand that one of the major Japanese mfgs (Hitachi, I think but I don't recall exactly) is discontinuing RP sets in favor of flat panel. Actually, if I were facing the probable $6K bill for this repair, I'd elect to replace rather than repair.
Hello:
Glad I got the GE deal as well. So far I am OK, but do see some moire patterns in some DVD's and HD HBO stuff. Notice it more on a slow pan. So far, all else seems OK.
divedude 11-14-07, 09:39 PM See the above for picture descriptions. I think I got all 5 in this post.
Ted99,
Great documentation and thank you very much for taking the time to do this. I love to open up electronics just to see how they are put together, but I would likely not ever open up the 006, so it was great to see what is inside. It was nice to see what was attached to the lamp housing that I am familiar with.
While he had it open, did he clean the mirror? Did the tech need to do any calibration?
Ted99,
Great documentation and thank you very much for taking the time to do this. I love to open up electronics just to see how they are put together, but I would likely not ever open up the 006, so it was great to see what is inside. It was nice to see what was attached to the lamp housing that I am familiar with.
While he had it open, did he clean the mirror? Did the tech need to do any calibration?
Tech did no more than he had to do. Never opened up the upper part of the case, so the mirror and fresnel lens was not accessible. From what I saw of the bottom part, and what I know about the optical path, just removing the upper back case would not expose the operating surfaces of the mirror or lens. I suspect that they would have to be disassembled and I further suspect that there would be a high probability of moving the alignment.
Tech did not have to do any calibration, and picture seems similar to before it failed, but I doubt that the initial calibration done by UMR in 2005 is still good, even considering lamp aging, as the SXRD chip and associated items have been changed. The picture looks good enough and I am awaiting delivery of a Sim 2 C3X 1080p front projector for a new home theater I have just constructed, so the Q will be relegated to secondary duty and I'm not going to worry about that extra that a recallibration would give.
Yes, the GE warranty is a replacement warranty and I'm counting on that. I suspect that if the Q fails toward the end and parts are not available; I'll get a new 70 in version of whatever high end Sony is being made, but i don't expect to get any cash on the side because the replacement is not a "premium" product. Probably the best available argument would be for a flat panel if they are in that size then and Sony is still making both flat panels and Rear projectors. In three years, Sony may not be in the RP business. I think the key is parts availability. To that end, I think the lamp will start to be hard to get/ very expensive at some earlier point in time.
Does anyone know if the XL-5000 is used in any other Sony Product ?
divedude 11-15-07, 06:58 PM I am awaiting delivery of a Sim 2 C3X 1080p front projector for a new home theater I have just constructed
Wow, that is a really nice projector. Enjoy !
divedude 11-15-07, 07:02 PM For you guys with Blu-ray, I highly recommend Ratatouille. It is reference quality and as enjoyable a movie as I have seen in a long time :)
BenDover 11-15-07, 09:35 PM For you guys with Blu-ray, I highly recommend Ratatouille. It is reference quality and as enjoyable a movie as I have seen in a long time :)
tis in my netflix queue... :)
have cars and shrek 3 at home right now...watched cars this past friday and will watch shrek 3 tomorrow night...family movie night is friday at my household...
Summer is over. Where's Penton Man?
Summer is over. Where's Penton Man?
So many directions, so little time...
;)
divedude 11-16-07, 05:57 PM tis in my netflix queue... :)
have cars and shrek 3 at home right now...watched cars this past friday and will watch shrek 3 tomorrow night...family movie night is friday at my household...
I watched Cars last Friday and will be watching Shrek 3 tonight. I thought Cars looked great on SD, but the Blu-ray version made it really shine ;)
divedude 11-16-07, 06:04 PM So many directions, so little time...
;)
One can never get too many directions :D
divedude 11-19-07, 09:52 PM It seemed like it was time to make another donation to Sony, so I got a 52XBR4. I got it to replace the 2 year old 40XBR1 in my bedroom. So all I have to do is take the 40" down, remove the Omnimount tilt mount, put up the new Omnimount tilt/cantilever mount, and get a couple of tall guys to help me lift it to the ceiling :D I hope I can sleep with all the added light :cool:
The 40" is going in the exercise room. It works just fine and looks great, just needed to get larger.
It seemed like it was time to make another donation to Sony, so I got a 52XBR4. I got it to replace the 2 year old 40XBR1 in my bedroom. So all I have to do is take the 40" down, remove the Omnimount tilt mount, put up the new Omnimount tilt/cantilever mount, and get a couple of tall guys to help me lift it to the ceiling :D I hope I can sleep with all the added light :cool:
The 40" is going in the exercise room. It works just fine and looks great, just needed to get larger.
Your eyes have deteriorated that much in just 2 years?! :D
Congrats and Enjoy!
divedude 11-20-07, 12:54 PM Your eyes have deteriorated that much in just 2 years?! :D
Congrats and Enjoy!
I like to think I have learned to appreciate the advantages of the larger screen, but in reality, you may be right :eek:
thestewman 11-20-07, 08:55 PM 11-20-2007
JVC Victor gets official with 4k x 2k DLA-SH4K projector
Not even two months after JVC Victor showcased its (then unnamed) 4k x 2k projector at CEATEC,
the firm has finally come clean and given said unit a proper title and release time frame. The DLA-SH4K,
which obviously packs that awe-inspiring 4k D-ILA chip, touts a 4,096 x 2,400 resolution, 10,000:1 contrast ratio,
3,500 lumens, a dual-link DVI input, multiscreen mode, an Ethernet port
for remote operation and RS-232 / USB connectors to boot.
Additionally, this thing will even email its owner when the time comes to replace the lamp or if some error occurs within,
and while it's still sporting the elusive "open price," interested consumers will have their chance
to take one home in January 2008.
DefinerOfReality 11-20-07, 09:22 PM 11-20-2007
JVC Victor gets official with 4k x 2k DLA-SH4K projector
Not even two months after JVC Victor showcased its (then unnamed) 4k x 2k projector at CEATEC,
the firm has finally come clean and given said unit a proper title and release time frame. The DLA-SH4K,
which obviously packs that awe-inspiring 4k D-ILA chip, touts a 4,096 x 2,400 resolution, 10,000:1 contrast ratio,
3,500 lumens, a dual-link DVI input, multiscreen mode, an Ethernet port
for remote operation and RS-232 / USB connectors to boot.
Additionally, this thing will even email its owner when the time comes to replace the lamp or if some error occurs within,
and while it's still sporting the elusive "open price," interested consumers will have their chance
to take one home in January 2008.
This masterpiece is available with a Xenon lamp and features a DVI 12bit/Dual Link in, capable of receiving 4 different signals. Of course so much technology only comes at an impressive price...
What about 15 million Yen (90,000 Euros) ?
Cheers -
Jeremy
www.Kipnis-Studios.com
thestewman 11-21-07, 09:33 AM This masterpiece is available with a Xenon lamp and features a DVI 12bit/Dual Link in, capable of receiving 4 different signals. Of course so much technology only comes at an impressive price...
What about 15 million Yen (90,000 Euros) ?
Cheers -
Jeremy
www.Kipnis-Studios.com
15 million Japanese yen = 135 915 U.S. dollars
OUCH MY Qualia is staying
DefinerOfReality 11-21-07, 12:44 PM 15 million Japanese yen = 135 915 U.S. dollars
OUCH MY Qualia is staying
I wonder when we'll see a 4k Rear Projector?
There is already a 4k LCD from Sharp:
http://www.engadget.com/2007/01/15/sharps-4k-x-2k-64-inch-ultra-high-res-monitor/
"Sharp Corp. has displayed a 64-inch LCD panel achieving 4096 x 2160, so-called "4K x 2K" resolution.
According to the company, this is the "industry's first" direct viewing display panel that ever realizes the 4K x 2K resolution. Its total pixel count reaches 8.84 megapixels, about four times higher than "full HD" resolution. "We developed this LCD panel focusing on the upcoming 'super HDTV' generation," said a company spokesperson. Its commercialization has not been scheduled yet.
The prototype's contrast ratio is 2,000:1 and gradient extends to 10 bits. Sharp, however, has specified little about other details. The panel is Sharp's "ASV" LCD using equivalent technology as used for the existing product. As issues that required efforts, Sharp cited "the panel's productivity (yield) and drive circuit that handles a four-times-higher frequency than the full HD panel's." -
http://www.cdrinfo.com/Sections/News/Details.aspx?NewsId=18402
Cheers -
Jeremy
www.Kipnis-Studios.com
Just think how great my SD programs will look on this baby!!;)
JVC has a demo 4096x2048 DILA projector which has an amazing picture 12' wide, however with, SD, its basically 'garbage in, garbage out' ......... I will agree that with good transfers to SD DVD, and using SD-SDI SD DVD can look very good, like with "Grand Prix or the Searchers"
divedude 11-22-07, 12:38 PM Mini Dive kind of misunderstood when I sent him out for a Thanksgiving turkey . . .
http://i47.photobucket.com/albums/f200/divedude/Turkeyvulture.jpg
Penton-Man 11-22-07, 06:44 PM Summer is over. Where's Penton Man?
Sorry for the prolonged absence guys.
I just popped in to say Happy Thanksgiving to one and all Qualians. :)
Long story short, jb.
Over the course of time, I have come to the conclusion that this forum (at least on the high-def media threads) shows a decidedly pro-HD DVD bias in terms of membership and moderation. This essentially came about by catering to Microsoft employees actively campaigning for HD DVD on this forum as AVS members for many months. Recently, there appears to be a more *neutral* approach by the administration here, but I am still skeptical of the sincerity and conviction. Time will tell, I guess.
I mainly hang out now on Blu-ray.com.
Specifically here………….
http://forum.blu-ray.com/showthread.php?t=4988
(see first couple of posts).
I am a strong supporter of the Blu-ray format (exclusively) because I believe that it is a superior format to HD DVD and I think we need one high-def format to win the format war decisively and quickly so that high-def packaged media survives (rather than going the way of Laser discs). Because if it doesn’t succeed, we will be left with the inferior picture and audio quality of digital downloads of movies.
So, if you guys want to read me, hang out on Blu-ray.com.
Sign up with your AVS online handles so I know who you are. :)
Penton-Man 11-22-07, 06:47 PM So many directions, so little time...
;)
Like so? :D
http://forum.blu-ray.com/showpost.php?p=338835&postcount=5777
http://forum.blu-ray.com/showpost.php?p=338849&postcount=5779
Sign up as a member and you will be able to view the pics. :)
Again, Happy Thanksgiving my friends, I will NEVER forget you. :)
Like so? :D
http://forum.blu-ray.com/showpost.php?p=338835&postcount=5777
http://forum.blu-ray.com/showpost.php?p=338849&postcount=5779
Sign up as a member and you will be able to view the pics. :)
Again, Happy Thanksgiving my friends, I will NEVER forget you. :)
PM, I hope you will say hello once in a while! I have been trying to figure out this whole "format war" thing myself! With the price of the players so low now, it may not matter. Still, I heard that HD-DVD players will not send DTS over the optical output...only the HDMI! At least the A3. I will look at your links!
***UPDATE*** Looked at site...I should register...I have so many questions!
ManWithAPlan 11-24-07, 10:50 AM Just curious how many of you will be ordering new lamps in time for the holiday viewing season? My lamp is only a year old (not sure of total hours and too lazy to check right now), but I think I may change mine out anyway. It's starting to look a bit dull in anything except Vivid setting - and I'd like to stick to the Pro settings that UMR calibrated for me. It's just too dark now for any sort of realistic viewing on anything but Vivid...maybe I should try taking out the lamp and cleaning the lens thingy in the back.
Thoughts guys? Oh, and by the way, happy belated Thanksgiving to all of you. This thread inspired my entire original "Plan" and I am forever grateful to you all for spreading the Qualian "fever" to me...I've heard of the Avian Flu maybe our sickness should be called the Qualian Flu...it's a hearty variant that is expensive to cure :-)
Thanks again to you all.
Cheers!
-Brian
thestewman 11-24-07, 01:11 PM Brian
I guess I am having better luck with my Qualia "bulb". I checked the other day and I have 5972 hours on my original bulb. I never use anything but the Pro setting UMR set up. My Qualia is on reduced power and the high altitude setting and I try to never restart after a shutdown.
I am not having as good luck with my Anthem D2. I purchased a slightly used D2 with Ver 2.1d installed. It has never been able to get a video input signal either HMDI or component on a cold start. It requires several reboots starting with the main power switch off to get the Anthem flash screen and OSD to display and then a video signal will start. I do get the audio from a cold start on HDMI. Anthem sent me a earlier version v2.1 to install and that killed the
D2. I saved my settings and during the OS install I received a "failed to exit debug error" and the D2 is now a brick. Anthem is on vacation until Monday so no D2. I can watch HD though by feeding my Comcast cable via HDMI to the Qualia. The D2 picture is no improvement over cable HDMI direct to the Qualia. But the audio encoding and sound is fantastic compared to my Theta Casablanca. Even my CD and SACD players sound great.
Any Ideas on bring the D2 back to life ?
Stew
divedude 11-24-07, 03:47 PM Just curious how many of you will be ordering new lamps in time for the holiday viewing season? My lamp is only a year old (not sure of total hours and too lazy to check right now), but I think I may change mine out anyway. It's starting to look a bit dull in anything except Vivid setting - and I'd like to stick to the Pro settings that UMR calibrated for me. It's just too dark now for any sort of realistic viewing on anything but Vivid...maybe I should try taking out the lamp and cleaning the lens thingy in the back.
-Brian
Brian,
I replace mine once a year, usually at about 2800 hours. It will really brighten up the picture. I just replaced mine a couple of weeks ago :)
You can clean the lens and the bulb of dust and it should help. I tried that last year, but the bulb wouldn't work when I replaced it, so I ended up putting in a new one.
ManWithAPlan 11-24-07, 04:48 PM Brian
I guess I am having better luck with my Qualia "bulb". I checked the other day and I have 5972 hours on my original bulb. I never use anything but the Pro setting UMR set up. My Qualia is on reduced power and the high altitude setting and I try to never restart after a shutdown.
I am not having as good luck with my Anthem D2. I purchased a slightly used D2 with Ver 2.1d installed. It has never been able to get a video input signal either HMDI or component on a cold start. It requires several reboots starting with the main power switch off to get the Anthem flash screen and OSD to display and then a video signal will start. I do get the audio from a cold start on HDMI. Anthem sent me a earlier version v2.1 to install and that killed the
D2. I saved my settings and during the OS install I received a "failed to exit debug error" and the D2 is now a brick. Anthem is on vacation until Monday so no D2. I can watch HD though by feeding my Comcast cable via HDMI to the Qualia. The D2 picture is no improvement over cable HDMI direct to the Qualia. But the audio encoding and sound is fantastic compared to my Theta Casablanca. Even my CD and SACD players sound great.
Any Ideas on bring the D2 back to life ?
Stew
Damn Stew, that really stinks about the D2. I have no suggestions for ya - if I were you, I'd demand a brand new D2 right off the factory line and I'd suck it up and wait for however long that takes. You deserve a brand new one and then some. Mine has been solid as can be, but I'm still running 1.10 and using my same setup of sources as before, except that I added the Pio 94HD BluRay somewhere along the line. You're right about the audio quality, absolutely stunning. The video is harder to notice, but where I do appreciate it most is with it's treatment of standard DVD's (480i source). I watched a crappy old transfer of Miller's Crossing last nite for instance, and the quality thru the D2 was amazing, breathed new life into this crappy transfer.
Give Anthem a call first thing tomorrow, make it known you demand a new unit, don't stop until they've agreed to it, and tell them to rush it to you thru the Buffalo distributor, so you're not waiting so long. I have never heard of a D2 having that kind of trouble, I think you got a bad one for sure.
Keep the faith, let me know how it turns out, hopefully you'll be in full D2 splendor soon!
-Brian
Stew,
I am also using an Anthem D2 with my Qualia without any problems. My D2 was upgraded from a D1. I agree with Brian, you should not be having the problems you describe and you should insist on a new D2 from Anthem.
Good luck.
Chris
thesirjay 11-25-07, 12:47 PM Hola PM welcome back from your direction asking siesta :).
I signed up for the bluray forum and those are some nice pics :).
Not to start up any format wars (I own both) but it seems like blu-ray has been shooting itself in the foot a bit. The advanced features still aren't available for blu-ray (like pip) so whenever a movie actually is in both formats (and has advanced features) that leaves me stuck with buying the hd-dvd version.
I fully admit my players do suck in their different ways but both are basically first gen (the A1 and the one of the very first PS3s). The A1 makes molasses seem like a formula 1 racer and the PS3 is definitely too loud.
But when it came time to choose for the Harry Potter collection I could only choose HD-DVD because the advanced feature of PIP is very compelling (I bought the UK version of Goblet of Fire and was impressed by the PIP story telling along with the movie).
Personally I hope that all this squabbling allows for a truly next gen format to come in and wipe the floor with both of them. I believe they have 1 TB discs with roughly the same size and weight being produced now and with a bit of luck hopefully it can be made commercially viable.
Neither side is doing anything truly revolutionary they are merely taking advantage of larger capacities and tossing in some simplistic overlay aspects. Perhaps with a Terra-byte of space there would be some real innovation (not to mention perhaps supporting the new ultra resolutions like that projector mentioned above).
It would be nice if one would win BUT personally I feel like neither is really doing much above and beyond the higher storage capacity. To me this is a big mistake and makes the whole HD format war a loss since it isn't pushing innovation it is merely pushing marketing.
thesirjay 11-25-07, 01:11 PM I will mention that when advanced features are not an issue I prefer blu-ray I feel like it is a bit more reliable and I like the picture a bit better (I have not spent a ton of time doing A-B comparison and even if I did the fact they are totally different players would not truly be fair).
I like the fact that blu-ray seems to be the more advanced technology but after all this time they have truly dragged their feet on supporting the type of innovation which the technology was supposed to support.
Maybe I am hoping for too much I realize that in order to have advanced features the movie makers have to invest a chunk more in development for no real back-end gain but then again perhaps adding in those better features would drive the sale of higher margin next gen sales rather than standard def.
thesirjay 11-25-07, 01:27 PM One further comment on the format wars. Competition is supposed to breed innovation but the whole exclusivity war just plain sucks. I wish all of the studios would produce for both formats so that it truly could be an apple to apple comparison and consumers could vote with their feet. The exclusivity is merely an attempt to hold all of us hostage by not allowing us to choose based on their merits but instead based on some hollywood war (and since both sides have exclusives we can't choose the "right side" no matter what).
The players are getting cheaper (but seemingly worse features) so the whole next gen war is robbing us of features making us choose between buying both or missing out on popular movies in next gen format.
I bought both so I will sit back with popcorn order any movie I want to see (netflix preference bluray>hd-dvd>standard) and hope that someone comes along and kicks both their butts giving me a much better experience (and driving TV technology at the same time).
erikgbx 11-27-07, 09:42 AM I've had my Qualia for 2 1/2 years right now, and am halfway through my 5 year warranty (best five hundred dollars I ever spent).
Unfortunately, my screen began to tint green near the end of the summer. It looks really bad if there is a B&W movie showing, but is not too noticeable when the source material is in color and the saturation is more punchy. Of course, I don't want to settle for any kind of degraded picture- that is why I bought this display in the first place.
After researching the problem on this thread, and having the warranty repair man come over to the house, it was determined that I need a new optical core. I got a call from the warranty service this morning (who had just received the estimate) telling me that this is the most expensive repair that they have ever been faced with (roughly 5000 dollars). They will honor the warranty (it caps out at the original purchase price), but offered the option of replacing the Q rather than fixing it. Their thought process there is that a new display is better than spending so much to fix an older display; obviously she has never seen the Q in person. They said that they called around to various dealers who recommended that I replace it with the Mitsubishi WD 73833. I haven't researched that display yet, but I would think that the only viable replacement would be one of the newer Sony XBR's (maybe for the XBR5 in January,,).
This brings up an interesting dilemma.
I love my Q, but the optical core problem worries me. My wife and kids put a lot of hours on the set (I'm on my 5th lamp), so I'm wondering if this Optical Core problem results from wear and tear. I wouldn't want the next one to go out right after my warranty expires.
And on the flip side, it looks like I have the opportunity to upgrade to a more recent model (or downgrade, depending on how you look at it).
Any ideas or advice?
divedude 11-27-07, 07:53 PM Sorry to hear about the problem. Your 006 should still be covered under the original 3 year factory warranty and Sony should send out a Q qualified tech to replace your optical block.
As for the XRB5, is there a larger one coming out in January? Right now the largest one is a 52". There is nothing wrong with the picture, I just purchased one for my bedroom. But 52" isn't 70" and I would really notice the size reduction.
If I had a 5 year warranty, I would likely keep the 006, but I would have to look at large TV's (~70") to see how they stack up first.
Do you have any pictures of what the green tint looks like? I have a lot of hours on my 006 and am wondering what I should be looking for.
erikgbx 11-27-07, 08:09 PM I'll see if I can get a picture, but the easiest way to check is to play a black and white movie and look for a green tint.
divedude 11-27-07, 08:58 PM YIKES I have it too ! ! !
I flipped over to TCM to see a B&W movie with a green tint. So I went to the bedroom to check it out on my XBR and the movie is actually B&W. Looks like I will be making a call to SONY. I just hope they are doing something to make the replacement ones last longer.
YIKES I have it too ! ! !
I flipped over to TCM to see a B&W movie with a green tint. So I went to the bedroom to check it out on my XBR and the movie is actually B&W. Looks like I will be making a call to SONY. I just hope they are doing something to make the replacement ones last longer.How much green are you talking about? Does it change if you change color temp? Does it change if you change the "Color" control? Green is the worst offender in the grayscale, easiest to see as being wrong. Changes in the bulb could be a cause
divedude 11-27-07, 10:00 PM How much green are you talking about? Does it change if you change color temp? Does it change if you change the "Color" control? Green is the worst offender in the grayscale, easiest to see as being wrong. Changes in the bulb could be a cause
Glen,
It looks more pronounced if I go to warm and less pronounced if I go to cool. If I turn the color all the way off, there is no change. I did put a new bulb in maybe 150 hours ago.
Here are pictures of the same show on the 006 and the XBR. The 006 is the green one:
http://i47.photobucket.com/albums/f200/divedude/Green006.jpg
http://i47.photobucket.com/albums/f200/divedude/NoGreenXBR.jpg
erikgbx 11-27-07, 10:32 PM Yeah, that looks about right.
I started noticing the tint coming on at the end of my last bulb cycle (mid-August). It continued to get worse after I swapped bulbs.
I'm surprised that you haven't noticed it during your regular TV viewing yet. It does tend to sneak up on you, but it does look pretty advanced in your shot (although unfortunately you are probably going to start noticing it everywhere now that you are conscious of it).
What I want to know is if I get a new core is this just going to happen again in two years? Are these flukes, random manufacturing defects, or just a symptom of XBR aging? The repairman from the warranty service told me it was very rare, but we are only 2-3 years into the life cycle of these displays. I was expecting to at least get 5-7 good years out of it, bulbs not withstanding.
As for the XRB5, is there a larger one coming out in January? Right now the largest one is a 52". There is nothing wrong with the picture, I just purchased one for my bedroom. But 52" isn't 70" and I would really notice the size reduction.
dd: There is a 70" Bravia XBR5 SXRD "shipping in early 2008":
http://www.sonystyle.com/webapp/wcs/stores/servlet/ProductDisplay?catalogId=10551&storeId=10151&langId=-1&productId=8198552921665156111
Sorry about all the questions, but, did the green appear gradually or suddenly? Are the color images +green also? These are somewhat computers and I wonder if there was a spike or something that corrupted the settings for green. Also, what happens if you move the tint +Red?
erikgbx 11-28-07, 10:44 AM did the green appear gradually or suddenly?
gradually, my wife couldn't even see it for the first month
Are the color images +green also
yes, worse when the material is darker, less so when it is bright and punchy (like in a cartoon)
Also, what happens if you move the tint +Red?
I'm not what I adjusted (this was a week or so ago), but whenever I pushed the greens down the other colors started to look too saturated. The greens just blow out everywhere, and that carries over into the hot spots when there is higher contrast lighting.
I talked to a Sony rep this morning and this fix still lands under my original 3 year warranty with them. I had already had the serviceman come out for my other warranty, so Sony called them up and gave them the go-ahead to order the part under the Sony plan. The Sony rep I talked to knew of another case of this happening to a man who watched his Q about 10-12 hours a day (he was retired), so be on the lookout once you hit five or six thousand hours.
So now the question is will my Q go green again in another 2 1/2 years of heavy viewing, and will that happen just before or after my extended five year warranty expires? At that point the option of swapping it out with a new display within the original purchase price of the Q might be more tempting.
divedude 11-28-07, 08:41 PM Sorry about all the questions, but, did the green appear gradually or suddenly? Are the color images +green also? These are somewhat computers and I wonder if there was a spike or something that corrupted the settings for green. Also, what happens if you move the tint +Red?
It appeared gradually. I started noticing the skin tones were off after I put in the new bulb. I have been adjusting the tint and now have it at +5R. The skin tones look better, but not as it should. Very much like erikgbx described. I have been keeping an eye on the reports of optical block problems, thinking I might be having it also. The B&W convinced me. I put a B&W movie back on just awhile ago and moved the tint all the way to red and all the way to green, it made no difference.
Shrek and the Grinch look great :D
divedude 11-28-07, 08:45 PM dd: There is a 70" Bravia XBR5 SXRD "shipping in early 2008":
Thanks jb007. Maybe they will come out with a affordable 70" LCD by the time this goes out again. I am thinking I will pass on another SXRD.
divedude 11-28-07, 09:00 PM so be on the lookout once you hit five or six thousand hours.
erik,
I have 7,700 hours on mine. I just watch a lot of TV in the evenings and on the weekend.
Mine is also 2 1/2 years old. It was Manufactured Feb. 2005 with SN 2000435. It was one of the first 5 delivered to Starpower and brought out the 3rd or 4th week of March. I am wondering if there is any chance yours might be part of the same batch.
Please let me know who Sony sends out to replace the part and if they do a good job.
divedude 11-28-07, 09:09 PM Poor Mini Dive didn't handle the green tint problem so well last night. I found him in this condition, muttering something about blaming Al Gore for all the green . . .
http://i47.photobucket.com/albums/f200/divedude/MiniDiveDrunk.jpg
thesirjay 11-28-07, 09:26 PM Hmm it appears I have one of the very first units produced then December 2004 serial 2000012. Anyone an earlier vintage? It appears I was one of the lucky first dozen as I don't see any green on b&w but I must admit my hours are not anywhere near as high as you guys.
I too have the dreaded green tint. It occurred over time. It's kinda worse in the center of the screen. I was pondering calibration but maybe there might be something more to it than just that. I would hate to pay someone to calibrate it only to be told that calibration wont fix my problem and that I need a service call. I think I would be out some dough if that were the case so maybe I'll start with a service call from Sony.
I too recently bought a Sony KDL-52XBR4 for the master bedroom, it is absolutly stunning. I'm considering buying a second for the gym room. I don't have the heart to tell the Qualia, but there is no comparison between the two. I wish Sony's 70" LCD wasn't $32K - They would sell 1000 times more if they dropped the price to $10K. I think the Qualia needs to hang in there for a couple more years or Sony takes my price drop advice.
Paul
divedude 11-28-07, 10:02 PM I too have the dreaded green tint.
I too recently bought a Sony KDL-52XBR4 for the master bedroom, it is absolutly stunning. I'm considering buying a second for the gym room. I don't have the heart to tell the Qualia, but there is no comparison between the two. I wish Sony's 70" LCD wasn't $32K - They would sell 1000 times more if they dropped the price to $10K. I think the Qualia needs to hang in there for a couple more years or Sony takes my price drop advice.
Paul
Paul,
Sorry to hear you have the problem also. I am hoping a new optical block is going to make the 006 look like new again and give the XBR a run for its money :)
What mount are you using in the bedroom? I have a Omnimount UCL-X on order.
thestewman 11-29-07, 01:36 AM I don't have the heart to tell the Qualia, but there is no comparison between the two.
Paul
Are you saying the Sony KDL-52XBR4 is better than the Qualia ?
I have Ser # 2000519 built March 2005.
bernster2001 11-29-07, 06:18 AM The rumors of my demise as a Qualian are untrue. A year ago I was having problems with the Q006 with color distortion in low light pics. Q service tech would not recommend a new light engine. Decided to sell set on Ebay and buy a Panny 65 1080p plasma. But winning bidder did not follow thru and decided that my Q even with color distortion was better than Panny.
This summer I finally got a tech to address the issue. Got a new light engine and DSU board. The difference in pq was stunning.
Then UMR recalibrated my Q. Now my Q has a perfect picture.
UMR indicated that early Q006 sets had problems similar to mine. I know JB had similar problem. I hope he finally convinced Sony to remedy.
I don't have an extended warranty and my original 3 yr warranty expires in 2 months. I won't pay $5,000 to fix the set if it should deteriorate again. I figure, hopefully, I have at least 2 to 3 years before problems arise. By then there will more advanced sets out which will make fixing my Q uneconomical.
Those of you having any problems with green picture or other color distortion need to address aggressively with Sony before 3 years is up.
BTW, I am getting a Pioneer elite 1080p plasma for my den. UMR indicates that this set is much better than XBR4 LCD.
thesirjay 11-29-07, 12:21 PM The rumors of my demise as a Qualian are untrue.
Glad you are still with us - sorry to hear that it took so long to get Sony to come through. I shudder to think what nasty things they are saying about the Q006 at Sony right now if a sizable percentage of them are having to get 5k+ repairs. I must admit this makes me a bit paranoid - perhaps it is time to grab the extended warranty.
bernster2001 11-29-07, 12:51 PM perhaps it is time to grab the extended warranty.
Where can we get extended warranty?
BTW, I am getting a Pioneer elite 1080p plasma for my den. UMR indicates that this set is much better than XBR4 LCD.They are actually on two different planets........ For Home Theater, Plasma is a better choice, better blacks, better color, better contrast ratios. The new Kuro line is really hot because of the improved blacks. With the lower overall light output, it is a very stunning, pleasing, comfortable picture to watch, also allowing for a darker "theater like" viewing environment. LCD is good for really bright rooms.
divedude 11-29-07, 07:43 PM I would have purchased a plasma for the bedroom, since it is dark. But I am a creature of habit and tend to watch the same shows prior to going to sleep, and even with a timer to turn it off after a few hours have been afraid of burn in.
I would have purchased a plasma for the bedroom, since it is dark. But I am a creature of habit and tend to watch the same shows prior to going to sleep, and even with a timer to turn it off after a few hours have been afraid of burn in.When properly pre-aged, burn-in is really not an issue with the new generation PDPs.
divedude 11-29-07, 08:11 PM When properly pre-aged, burn-in is really not an issue with the new generation PDPs.
I would think that having it on the same channel with the same logo in the same place would eventually burn in, in 3 hour a day increments. Maybe I am wrong, that was just my concern.
Mine is s/n 2000507 and has a manufacture date of March 2005. Right near what thestewman has.
I do have very few hours on it. I wonder if mine will "go bad"? I tried Turner Classic Movies last night but they did not have a B/W movie on.
I do have a contract good 'til 4/15/2013!
dave-320c 11-30-07, 01:40 PM Hi:
Where is the best place to purchase an extended warranty for the Qualia?
Mine is almost three years old, and your assistance would be very much appreciated.
Thanks, and may all of you have a great holiday season as we approach the new year!
Dave
Hi:
Where is the best place to purchase an extended warranty for the Qualia?
Mine is almost three years old, and your assistance would be very much appreciated.
Thanks, and may all of you have a great holiday season as we approach the new year!
Dave
Dave, I got mine from GE. I can send you a PM on this.
Dave, too.
ThrottleAbuse 11-30-07, 04:01 PM If you look back to page 449 I had the same optical block green issue. The repairman said it was only a $900 part when I asked. Seems strange the $5000 quotes. Or maybe my repair guy didnt know the whole story.
I am a HD DVD guy now with my A2 and am very happy. I always have been a Sony guy, but I just cant stomach the idea of a $400 player for blu-ray knowing that currently HD DVD has more features. I am hoping blu-ray can pull through and win the war as it is technically a better format, but for now my money is on HD DVD as I needed a new DVD player and at the time $200 for HD media was an easy choice.
Dear Friends,
I have been silent on the repair status of my Q006 for the last six months, mostly because there has been nothing to report. I have been working with Sony Cierge and have been travelling, so it has been a slow process.
A brief recap: umr calibrated my set in 2006 and corrected a gamma issue. The set looked great and was working fine. I replaced the original lamp in late 2006 and the picture was much brighter. umr came again a year later in early 2007 for a "touch-up" and couldn't calibrate the Q006 this time because it was so far off and he couldn't make the necessary adjustments, even in the service menu. I called Sony and they sent out a repairman. During his initial inspection, the repairman agreed how blotchy the dark areas were. I placed him on the telephone with umr, who had the repairman look for some specific issues on grids and with color bars. The repairman said he saw exactly what umr was talking about. He told me he would be ordering a new optical block and would be back in touch to set up the repair appointment. One week later, the repairman's office called and said they needed to set another appointment. I asked if this was to make the repair and they said no, it was to re-evaluate. Two weeks later the same repairman came out and shared how he was reprimanded by Sony for telling me my Q006 was faulty and it needed a new optical block. He said he was told by Sony repair to conduct further tests. When he conducted these tests he now said the results were within parameters and my set was fine. I told him this was the complete opposite of his earlier opinion and I wanted to speak with Sony repair. He called them on my phone, but they refused to speak with me, stating they only talk to repair personnel, not customers!
Since then, after expressing my dissatisfaction over purchasing a $15,000 T.V. (Q006 + stand) and so many other Sony products ranging from HD camcorders and digital cameras to Bu-Ray players and ES receivers, all from Sony Cierge, they have told me they are breaking the rules and bending over backwards to accommodate me and will send out another repairman to evaluate my Q006.
Needeless to say, I'm hopeful, but pessimistic and frustrated. My warranty expires in about 5 weeks. I'll let you all know what happens.
Happy Holidays!
divedude 11-30-07, 10:18 PM jb007,
I am very dissapointed that SONY is treating you like that :(
We all love this TV and now that some of us are starting to have problems, your story really makes me upset. I really hope they do right by you. I too have spent a lot of money with SONY, but I am now starting to think that SONY has taken in the last of my dollars.
DefinerOfReality 11-30-07, 10:54 PM Dear Friends,
I have been silent on the repair status of my Q006 for the last six months, mostly because there has been nothing to report. I have been working with Sony Cierge and have been travelling, so it has been a slow process.
A brief recap: umr calibrated my set in 2006 and corrected a gamma issue. The set looked great and was working fine. I replaced the original lamp in late 2006 and the picture was much brighter. umr came again a year later in early 2007 for a "touch-up" and couldn't calibrate the Q006 this time because it was so far off and he couldn't make the necessary adjustments, even in the service menu. I called Sony and they sent out a repairman. During his initial inspection, the repairman agreed how blotchy the dark areas were. I placed him on the telephone with umr, who had the repairman look for some specific issues on grids and with color bars. The repairman said he saw exactly what umr was talking about. He told me he would be ordering a new optical block and would be back in touch to set up the repair appointment. One week later, the repairman's office called and said they needed to set another appointment. I asked if this was to make the repair and they said no, it was to re-evaluate. Two weeks later the same repairman came out and shared how he was reprimanded by Sony for telling me my Q006 was faulty and it needed a new optical block. He said he was told by Sony repair to conduct further tests. When he conducted these tests he now said the results were within parameters and my set was fine. I told him this was the complete opposite of his earlier opinion and I wanted to speak with Sony repair. He called them on my phone, but they refused to speak with me, stating they only talk to repair personnel, not customers!
...
Happy Holidays!
I must say that this new policy of Sony's regarding changing the rules of warranty service is rather offensive, and in many ways seems arbitrary and capricious!
I had my Qualia 006's (S/N 2000987 - March 2005) optical engine replaced about a year and a half ago due to convergence errors greater than 2 pixels. At that time (and being both an ISF and SMPTE certified calibrator) I was able to gain access to Sony's Technical Support Website and obtain the complete service manual, electronically. I also obtained their updated protocol to deal with "variances in the field".
While Sony has a complete right to limit its own information regarding its products, internal service bulletins indicate that Sony has changed the playing field - declaring certain types of image deterioration "normal" or "expected in many cases" where previously their was no mention.
Go claim your rights as consumers! :eek: :confused: :) :confused: :eek: Before it's too late!
Cheers -
Jeremy
www.Kipnis-Studios.com
divedude 11-30-07, 11:27 PM Jeremy,
The showroom on your website is very impressive, as is the rest of the site :cool:
DefinerOfReality 11-30-07, 11:34 PM Jeremy,
The showroom on your website is very impressive, as is the rest of the site :cool:
I am most honored by your kind words!!! :p :p :p
May I offer you (and anyone truly interested) a complete, hand tailored demonstration (featuring your favorites)?
Many Thanks -
Jeremy
www.Kipnis=Studios.com
PS: More photos available here:
http://gallery.mac.com/kipnis#100013
erikgbx 11-30-07, 11:43 PM Sony was very cooperative with me. My other warranty service had my TV evaluated, and Sony accepted their recommendation without having to schedule a new appointment (I think that the repair shop works for both). The only problem is that there is currently no replacement parts in stock, so it is on order. It might take a few weeks,,, and my TV picture is slowly getting worse.
I definitely expected this TV to have a longer life.
At the current pace I am now looking at it breaking down again in three years, and at that point it is just not going to be worth fixing. If that happens before my extended warranty expires I can trade it in for something decent. If it happens just afterwards then I've got a 275 pound problem to deal with.
I'm not really turned off by Sony, but I will be more cautious about spending big bucks on first generation technology,,, no matter how sweet it looks.
DefinerOfReality 11-30-07, 11:54 PM Sony was very cooperative with me. My other warranty service had my TV evaluated, and Sony accepted their recommendation without having to schedule a new appointment (I think that the repair shop works for both). The only problem is that there is currently no replacement parts in stock, so it is on order. It might take a few weeks,,, and my TV picture is slowly getting worse.
I definitely expected this TV to have a longer life.
At the current pace I am now looking at it breaking down again in three years, and at that point it is just not going to be worth fixing. If that happens before my extended warranty expires I can trade it in for something decent. If it happens just afterwards then I've got a 275 pound problem to deal with.
I'm not really turned off by Sony, but I will be more cautious about spending big bucks on first generation technology,,, no matter how sweet it looks.
I have always been an earlier adopter of new technologies than most - which always comes at a price. But I like Sony products consistently more than most others over the last 20+ years.
Still, corporations change over time, but the logo still looks the same, etc.
I think Qualia (as a brand) was the finest of Sony products. It is truly a shame that they killed it because it made no money. But its technological innovations are now used throughout the Sony TV and monitor product lineup!
Cheers -
Jeremy
www.Kipnis-Studios.com
DefinerOfReality 12-01-07, 12:22 AM As indicated earlier, Sony (and other companies) have selectively changed their accepted level of "defective" over time. I offer these files as an insight into Sony's (or any companies) philosophy of both design and customer service, especially with respect to warrantied service agreements.
WARNING: You are on your own, legally and morally, for using, implementing, viewing or acting upon any of this (otherwise) internal service knowledge and/or nomenclature - which is entirely copyright and owned by - The SONY CORPORATION! I personally and professionally assume no (absolutely none) responsibility for the information conveyed here, and I encourage everyone to properly investigate this before acting in any way - Whatsoever!
Cheers -
Jeremy
www.Kipnis-Studios.com
thestewman 12-01-07, 12:39 AM jb007,
I am very dissapointed that SONY is treating you like that :(
We all love this TV and now that some of us are starting to have problems, your story really makes me upset. I really hope they do right by you. I too have spent a lot of money with SONY, but I am now starting to think that SONY has taken in the last of my dollars.
Do I hear anybody clamoring for a class action law suit ????
This is not the first time Sony has sold a low production item that had a product defect or a part that had a short life.
DefinerOfReality 12-01-07, 12:49 AM These are several other Sony Bulletins about the Qualia 006 (WARNINGS as before!!!!!). :eek: :eek: :eek: :eek: :eek:
There are 3 other files, but they are too big to upload to this forum.
Cheers -
Jeremy
www.Kipnis-Studios.com
Obviously, posts about problems with Sony Service beginning to appear on this thread are a concern, especially JP007’s post above.
I purchased my Qualia 006 in Jan, 2006 and so far have had no problems. My prior set was the $9,000 Toshiba LCoS 57HLX82, one of the first LCoS sets ever which came out in 2003. After 3 years, it finally flared out. To Toshiba's everlasting glory, they sent me a check for the FULL ORIGINAL $9,000 COST, which I flipped into purchasing the Qualia 006 (for circa $10,000). Toshiba purchased back EVERY LCoS 57HLX82 at FULL original cost from EVERY owner who requested full refund. Toshiba sent a truck to pick each set up and immediately mailed a refund check.
So far, the difference is Toshiba chose to abandon LCoS technology completely, whereas Sony has NOT backed out of the “technology”.
But, Sony obviously concluded that the high end Qualia product-service concept was a financial drain and pulled the plug.
Sony has an obligation to fully support owners of a $13,000 device during the full 3 year warranty period and a “reputation obligation” to make parts available for a reasonable period of time (say 10 years?). For a $13,000 retail product, it is entirely reasonable to expect the viewing quality to be serviced up to EQUAL TO ORIGINAL during the ENTIRE warranty period.
If instead, Sony chooses to follow a path of only “partial” service by defining some deterioration as normal wear and tear (such as post above by JP007), then this group of Qualia 006 owners will undoubtedly become “noisy” and generate considerable news worthy notoriety for Sony.
Toshiba’s support of its 1000+/- Toshiba LCoS 57HLX82 owner’s offers an extraordinary example of corporate responsibility and class, especially since Toshiba refunded all owners even those who’s warranty had expired. Given the Sony – Toshiba battle in the hi-def disc arena, news about shabby customer support by Sony vs. stellar customer support by Toshiba would be an interesting “read”.
Hopefuly, Sony will perform up to expectation, but if not . . .
Chris
Having been a Brillian dealer, LCoS technology was in its infancy back then. There was an issue with an "organic" layer/material in the panel that degraded with the UV from the bulb. 2005 was the development of a "next generation" panel with an inorganic material not subject to the UV deterioration. JVC has successfully been producing LCoS based projectors for years, and the technology is more CRT like than DLP. The Quallia is a good performer and calibrates fairly well with the exception of a slight error in about the 5-10 IRE range, at this time, only correctable with the use of a Lumagen external video processor. At the 70" size, I don't really know of a better replacement at this time, especially in the micro RPTV.
thesirjay 12-01-07, 01:11 PM Not that I am jumping off the Q bandwagon BUT it does appear some very nice things are in the works for lcd technology (and most of us would consider lcd a tad more spouse acceptable choice for bedroom viewing).
"San Jose (CA) - Samsung released new LED-backlit LCD displays, which are expected to increase the contrast ratio of LCD TVs by a factor of 20.
According to the manufacturer, the new panels enable a jump in the dynamic contrast ratio from a typical 5000:1 and 25,000:1 in today’s LCD TV panels into a range between 100,000:1 and 500,000:1. The displays are available 40”, 46”, 52” and 57” diagonal screen sizes and promise the “clearest images on the market today” in what Samsung calls “premium LCD TVs”.
the dynamic contrast ratio can improve the contrast in colors by as much as 1000% over the CCFL (cold cathode fluorescent lamp) LCD TVs typically used today"
Haven't gotten a chance to see them but Samsung said that its “extreme-contrast LCD panels” are now available in Samsung TVs in the U.S.
Maybe I missed a post mentioning this already but it sounds like a good trend maybe lcd can start being able to beat out plasma in every way.
Thats the meat of the article
http://www.tomsguide.com/us/samsung-lcd,news-33.html
divedude 12-01-07, 02:54 PM thesirjay,
I am guessing you are referring to the Samsung 81 series. If so, here are some links:
http://www.avsforum.com/avs-vb/showthread.php?t=899465
http://www.avsforum.com/avs-vb/showthread.php?p=11466504#post11466504
steve8300 12-01-07, 03:54 PM Dear Friends,
I have been silent on the repair status of my Q006 for the last six months, mostly because there has been nothing to report. I have been working with Sony Cierge and have been travelling, so it has been a slow process.
A brief recap: umr calibrated my set in 2006 and corrected a gamma issue. The set looked great and was working fine. I replaced the original lamp in late 2006 and the picture was much brighter. umr came again a year later in early 2007 for a "touch-up" and couldn't calibrate the Q006 this time because it was so far off and he couldn't make the necessary adjustments, even in the service menu. I called Sony and they sent out a repairman. During his initial inspection, the repairman agreed how blotchy the dark areas were. I placed him on the telephone with umr, who had the repairman look for some specific issues on grids and with color bars. The repairman said he saw exactly what umr was talking about. He told me he would be ordering a new optical block and would be back in touch to set up the repair appointment. One week later, the repairman's office called and said they needed to set another appointment. I asked if this was to make the repair and they said no, it was to re-evaluate. Two weeks later the same repairman came out and shared how he was reprimanded by Sony for telling me my Q006 was faulty and it needed a new optical block. He said he was told by Sony repair to conduct further tests. When he conducted these tests he now said the results were within parameters and my set was fine. I told him this was the complete opposite of his earlier opinion and I wanted to speak with Sony repair. He called them on my phone, but they refused to speak with me, stating they only talk to repair personnel, not customers!
Since then, after expressing my dissatisfaction over purchasing a $15,000 T.V. (Q006 + stand) and so many other Sony products ranging from HD camcorders and digital cameras to Bu-Ray players and ES receivers, all from Sony Cierge, they have told me they are breaking the rules and bending over backwards to accommodate me and will send out another repairman to evaluate my Q006.
Needeless to say, I'm hopeful, but pessimistic and frustrated. My warranty expires in about 5 weeks. I'll let you all know what happens.
Happy Holidays!
please let me know who you are talking to at sony cierge. i have the exact same problem as you have and sony had also refused to repair my set. my warranty also runs out in january 2008. thanks.
ManWithAPlan 12-01-07, 04:04 PM These latest stories are troubling to say the least. Can someone just remind me how long my Sony warranty is for. I would appreciate it. If it helps, I did not purchase any extra warranty. I bought the set brand new in November of 2005 from a Tweeter store in MA. So, I suspect I only have the default, normal Sony warranty for this item.
Thanks for the help guys, I'd sleep better knowing this. I am having no problems at all, still love the set, quality is amazing, but I will say the latest info from some of you has me thinking a bit more.
Thanks guys,
Brian
These latest stories are troubling to say the least. Can someone just remind me how long my Sony warranty is for. I would appreciate it. If it helps, I did not purchase any extra warranty. I bought the set brand new in November of 2005 from a Tweeter store in MA. So, I suspect I only have the default, normal Sony warranty for this item.
Thanks for the help guys, I'd sleep better knowing this. I am having no problems at all, still love the set, quality is amazing, but I will say the latest info from some of you has me thinking a bit more.
Thanks guys,
Brian
Sony gives 3 years.
divedude 12-01-07, 04:31 PM Just to make sure my problem wasn't with any of my other equipment, I did the following:
Recorded a B&W movie on the HD TIVO in the bedroom
Moved the TIVO to the 006
Connected it directly to both HDMI 6 & 7 using a different cable
And the result was the same green tint, so it is definately the 006. I placed a call to the SONY Cierge and reported the problem to a very nice gentleman named Bob. He immediately recognized the problem as "green push" and said the optical block would need to be replaced. So I will be making an appointment with the repair facility on Monday. The adventure begins.
Mini Dive has placed a repaired 006 at the top of his Christmas Wish List ;)
I also had the toshiba lcos that Chris was talking about. They actually replaced it twice and then finally gave me a full refund. There may still be an archive of that thread somewhere on avs. I received my q on 1/3/5 and had it replaced with a referbed unit serial # 2001564 dated may 05. My original unit had a defective hdmi cipher whereas my ps3 would not recognise the q as being hdcp compliant. after 3 attempts to swap out different parts they finally decided to replace the whole tv. The replacement set worked right away with the ps3 and several other hdcp devices. I have had several discussions with Qualia in the US and in Japan. The Japanese Qualia folks have been very helpful, the US folks were originally not so helpful but have been better lately. I was very impressed with Toshiba in how they handled the top end tv situation. I don't have a good feeling that we will be treated that same with Sony.
brgds,
jp
BenDover 12-02-07, 01:20 PM Jb,
It seems others have had their OB's replaced much more easily than you. Perhaps, given the cost of the part, availability of part and cost of the repair, Sony is cracking down on the practice of freely repairing.
I'm in the Carribean right now and will have to catch up on this situation when I get back and have a more reliable connection and I've dried up from the Mai-Tais :)
Great snorkeling and diving!
thestewman 12-02-07, 01:58 PM Jb,
It seems others have had their OB's replaced much more easily than you. Perhaps, given the cost of the part, availability of part and cost of the repair, Sony is cracking down on the practice of freely repairing.
I'm in the Carribean right now and will have to catch up on this situation when I get back and have a more reliable connection and I've dried up from the Mai-Tais :)
Great snorkeling and diving!
Wait a minute! Mai-Tais are Hawaiian or So Pacific. We drink Mount Gay Rum or Banks beer in the Carribean.
BenDover 12-03-07, 12:44 AM Wait a minute! Mai-Tais are Hawaiian or So Pacific. We drink Mount Gay Rum or Banks beer in the Carribean.
yeah, i had plenty of rum and some occasional beer, but i had a fond memory from my honeymoon in hawaii of mai-tais so that was my drink for this trip...at leat the beginning portion...then i came across a bartender that had a concoction he called "liquid sunshine" and that became my favorite for the remainder :)
thestewman 12-04-07, 01:55 AM yeah, i had plenty of rum and some occasional beer, but i had a fond memory from my honeymoon in hawaii of mai-tais so that was my drink for this trip...at leat the beginning portion...then i came across a bartender that had a concoction he called "liquid sunshine" and that became my favorite for the remainder :)
Here is my favorite given to me by a bartender at a beach side place in Barbados
Square Cuts
one half banana
grenadine [for color only]
Coco lopez
Fresh pineapple
pineapple juice
rum
mix all in blender full of ice until smooth.
Paul,
Sorry to hear you have the problem also. I am hoping a new optical block is going to make the 006 look like new again and give the XBR a run for its money :)
What mount are you using in the bedroom? I have a Omnimount UCL-X on order.
Wow, awesome mount. Since my setup will be mounted flush to the wall and I'm trying to recess the unit as far into the wall as I can I went with the Sony mount. It has an open back which I like. More room for the HDMI cable so it doesn't bend or have too much stress on it pressing against the back plate. I can easily open a hole anywhere in the wall with this design. I have another flat mount but the mounting plate is solid in the back which doesnt give the HDMI cable enough room IMO. J&R had the Sony mount for $199. It's going above a fireplace so wish me luck that the TV doesnt melt!
Paul
divedude 12-04-07, 08:42 PM Paul,
I think you will be OK, but I will wish you a good luck anyway :)
thesirjay 12-05-07, 11:03 AM I am curious about computer vga out to the Qualia. I am running dvi to hdmi right now and that works fine but I am considering running the Q off of a laptop with only vga out. Anyone tried this? I believe the Qualia handles a couple of types of component input correct? I don't suppose it will be as simple as the vga to component cable.
thesirjay 12-05-07, 11:05 AM Sigh hearing you talk about the Caribbean and mixed drinks truly makes me notice just how darn snowy and cold it is here in Minnesota. I may be getting an urge to splurge on a vacation soon lol - especially if we get some pics :).
I am curious about computer vga out to the Qualia. I am running dvi to hdmi right now and that works fine but I am considering running the Q off of a laptop with only vga out. Anyone tried this? I believe the Qualia handles a couple of types of component input correct? I don't suppose it will be as simple as the vga to component cable.VGA is RGB, not YPbPr.... You might be able to get an adapter for VGA/DVI/HDMI then the laptop needs to output video format (1080i, 720p, 480p or 480i).
The other option is to get a "VGA to Component" transcoder.
divedude 12-05-07, 06:27 PM The optical block for my 006 is on order. SONY is out of stock with a predicted arrival date of 12/19. Maybe, just maybe, we'll have a non-green Christmas.
BenDover 12-05-07, 11:02 PM Sigh hearing you talk about the Caribbean and mixed drinks truly makes me notice just how darn snowy and cold it is here in Minnesota. I may be getting an urge to splurge on a vacation soon lol - especially if we get some pics :).
my vacation was a gift from my wife...THE best gift anyone has ever given me :) (gifts to myself don't count so the Q isn't in the running ;))
thesirjay 12-06-07, 11:22 AM VGA is RGB, not YPbPr.... You might be able to get an adapter for VGA/DVI/HDMI then the laptop needs to output video format (1080i, 720p, 480p or 480i).
The other option is to get a "VGA to Component" transcoder.
Thanks a lot I was pretty sure I was out of luck without adding some extra transcoding but with the Q you never can be too sure sometimes it has extra features :) so figured was worth asking.
BenDover 12-08-07, 11:22 AM well, i pre-ordered the new Samsung BD-UP5000 dual format player...actually placed orders at two places...see which one gets it first...hopefully not at the same time...d'oh!
well, i pre-ordered the new Samsung BD-UP5000 dual format player...actually placed orders at two places...see which one gets it first...hopefully not at the same time...d'oh!
Since single format is getting so low in price, is there an advantage of dual format over two HD Players?
Since single format is getting so low in price, is there an advantage of dual format over two HD Players?It just seems to me that with two different laser systems, they will need to cut costs somewhere, to remain price competitive. I'll stay with separates for a while....
divedude 12-08-07, 10:02 PM well, i pre-ordered the new Samsung BD-UP5000 dual format player...actually placed orders at two places...see which one gets it first...hopefully not at the same time...d'oh!
Ben,
Looks cool, DTS-HD MA :cool: I would be interested to find out how the 7.1 analog sounds. I really love the 7.1 analog on my Panny BD-10, but it doesn't do MA. My A2 doesn't have analog outs, but even if it did, my amp only has one set of analog ins. If I could get 7.1 analog feed for both BD and HD DVD, and lose one piece of equipment, I would be interested. I need to make room for a D* HR20/21 and still use my HR10-250.
Where did you order it from?
BenDover 12-08-07, 10:48 PM Ben,
Looks cool, DTS-HD MA :cool: I would be interested to find out how the 7.1 analog sounds. I really love the 7.1 analog on my Panny BD-10, but it doesn't do MA. My A2 doesn't have analog outs, but even if it did, my amp only has one set of analog ins. If I could get 7.1 analog feed for both BD and HD DVD, and lose one piece of equipment, I would be interested. I need to make room for a D* HR20/21 and still use my HR10-250.
Where did you order it from?
i placed orders at crutchfield and amazon; re your analog input dilemma, a while back i bought the zektor mas7.1 switch.
given the recent price drop of msrp to 799, i am not concerned with the premium over separates for the convenience that a single component will provide.
as for separates vs. duo, i honestly do not believe there is any compromise and am not sure about whether it is true there are two separate laser systems...it will just be more convenient for me to add one component to my Q component rack than two (i'll just swap out the HD-XA1 for the UP5000).
of course, i'm crossing my fingers on the performance of this samsung unit given some issues with other models in their bd family.
i was really disappointed in panasonic's decision to not offer internal decoding of the HD audio formats on their latest otherwise that would have been my choice for standalone bd player...right now my only bd player is a ps3 which i am fine with but is married to my pio elite plasma...the Q to date has not been used for bd movies :(
camchow 12-09-07, 09:28 AM any Q 006 owner in slc ut?
thesirjay 12-12-07, 08:50 AM well, i pre-ordered the new Samsung BD-UP5000 dual format player...actually placed orders at two places...see which one gets it first...hopefully not at the same time...d'oh!
Thats on my "likely to get" list as well but its great to hear a fellow Qualian will be picking one up. The realta as well as full support for both formats (I haven't read yet whether it has the ethernet built to work with blu-ray but at least it has it so if not a future firmware upgrade might do the trick).
I imagine a few of us will be anxious to hear your review. Professional reviews are nice but nothing beats the Q crew lowdown on hardware :).
By the way - Happy Holidays all (just in case some of you don't make it to the thread too much over the next couple weeks).
BenDover 12-12-07, 09:36 AM From what I've read and from samsung's materials this will be a balls to the wall player on all fronys, ie, profile 1.1 for bd and internal decoding of all hd audio formats with 7.1 analog out as well as bitstream transport for outboard decoding of hd audio.
I'm hopeful that it will be a performer.
I'm waiting on the new Denon with the same features. It has the Realta chip too.
BenDover 12-13-07, 07:29 AM I'm waiting on the new Denon with the same features. It has the Realta chip too.
if they came out with a dual format, and the price wasn't over the top, i would opt for the denon, however, having spent a pretty penny on the Denon 3910, i think i am done with paying a premium, particularly since it won't be a dual format...
of course if you pick one up, i would love to hear your appraisal of its performance in combination with the Q
BenDover 12-13-07, 07:38 AM say it isn't so...
Jessica Alba is pregnant ?!?!? :eek:
say it isn't so...
Jessica Alba is pregnant ?!?!? :eek:
Yes, it's true, and we haven't heard a peep about it from Penton-Man. Hmmm :cool:
divedude 12-13-07, 05:55 PM say it isn't so...
Jessica Alba is pregnant ?!?!? :eek:
Lucky guy ;)
BenDover 12-13-07, 06:07 PM Lucky guy ;)
i wonder if she plans on breast feeding :D
divedude 12-13-07, 08:24 PM i wonder if she plans on breast feeding :D
Lucky kid ;)
erikgbx 12-18-07, 04:25 PM The Optical Block came in, so the repair service came over to switch them out.
The Q really frustrated the repair guy, as it took him almost 4X as long to take out the old optical block than it does on similar sets. Supposedly lots of excessive wires and screws. He loves the Q's picture, but hates its insides.
I was out of the house when they finished up, and apparently the new optical block did not work. He is now sending the big van over at the end of the day to haul it back to their shop.
I'm definitely nervous.
First off, I don't think he realizes how much this thing weighs (him and his buddy had considered taking it out earlier with them - they both look close to retirement age - but decided against it because their van was going to be too small).
Secondly, this guy didn't appear to have very much Q experience, and had not worked on any of the other SXRD sets before (I asked him if he knew of this problem on any other Sonys). Maybe someone else at the shop will have better luck.
Anyways, I got a nice long Christmas break coming up free of relatives for once and now I'm probably not going to see my Q again until after New Years,,, and what is worse is that it is the only TV we use.
Sigh.
bobhoppel 12-18-07, 04:53 PM Just had my Light Engine replaced and my Q looks great (non-green) again. My experience with SONY has been very good. I placed one call to the Qualia number and had a very short but productive conversation with a guy named Bob about a slight but noticeable green tint (green push) on B&W movies. He immediately had me contact their local representative (Skokie TV and I talked to a Bill) here in Chicago's NW suburbs. That call was also very short and polite. That was two weeks ago. One of their techs (a very competent guy named Emil) came out and installed the new Light Engine today. Everything has been checked out and running for almost four hours now and I couldn't be more pleased and satisfied. My set has a manufactured date of FEB 2005 and was delivered and installed by Abt on March 28, 2005. The serial number is 2000339 and the set has about 9000 hours on it.
I hope you have same luck and have a non green Christmas and I hope the specific information I gave will help people (i.e. thestewman) in my area. The only downside is I will probably have to have UMR re-calibrate my Q006. Have a good Christmas everybody and a Happy New Year!!!!!
divedude 12-18-07, 04:54 PM Sigh.
erikgbx,
That is a real bummer. :( Show them the manual where it recommends that 4 people move it. Can you PM me with the name of the repair company.
I got word today that my optical block won't be in until January 31. Mine has gotten so bad that it is unwatchable. I am fixin to move my 52xbr4 in and sit it in front of the 006, so I can enjoy the holidays.
divedude 12-18-07, 04:58 PM Bob,
That is great news and gives me renewed hope that my 006 will soon regain it's non-green glory in the new year.
Are the optical block and the light engine the same thing?
Called Sony about my jolly green giant. They were very nice. Called the service guys the recommended. They took all of 1 second to diagnose the problem "Yup, that looks horrible, we'll order a new optical block". The part is back ordered until end of December. Sounds like with Divedude's new eta, this will probably get pushed back a month. Big bummer!
Paul
BenDover 12-19-07, 08:36 AM does anyone have any pics of their problem before getting fixed...if you go back a ways i reported having a green blob on my Q upon startup/warmup which tends to fade away and is worse in the winter months...
just curious if i am living with a problem that i don't have to...
divedude 12-19-07, 09:50 AM Are the optical block and the light engine the same thing?
jb007,
Yes they are.
divedude 12-19-07, 09:56 AM does anyone have any pics of their problem before getting fixed...if you go back a ways i reported having a green blob on my Q upon startup/warmup which tends to fade away and is worse in the winter months...
just curious if i am living with a problem that i don't have to...
Ben,
The easy way to tell is to put it to the TCM channel when they are playing a B&W movie. Here is a link with pictures comparing my 006 with the same movie scene on one of my XBR LCD's.
http://www.avsforum.com/avs-vb/showthread.php?p=12334135#post12334135
divedude 12-19-07, 10:07 AM Called Sony about my jolly green giant. They were very nice. Called the service guys the recommended. They took all of 1 second to diagnose the problem "Yup, that looks horrible, we'll order a new optical block". The part is back ordered until end of December. Sounds like with Divedude's new eta, this will probably get pushed back a month. Big bummer!
Paul
The same when I made my call, all I had to say was green. The problem seems to be widely recognized.
I am starting to wonder if we are now finding out the real reason they discontinued the 006.
thestewman 12-19-07, 10:45 AM The same when I made my call, all I had to say was green. The problem seems to be widely recognized.
I am starting to wonder if we are now finding out the real reason they discontinued the 006.
It would be a help if a knowledgeable Sony tech person could tell us what causes or increases the likely hood that you might have the "Green Screen" problem. You would not think the parts would "wear-out".
Penton Man where are you when we need your insider information ?
BenDover 12-19-07, 11:44 AM Ben,
The easy way to tell is to put it to the TCM channel when they are playing a B&W movie. Here is a link with pictures comparing my 006 with the same movie scene on one of my XBR LCD's.
http://www.avsforum.com/avs-vb/showthread.php?p=12334135#post12334135
holy smokes, i have not been dilgent...i see there was a whole discussion of this topic already...that was the week i was on vacation!!! :D
i'll have to go back and catch up on what i missed.
divedude 12-19-07, 11:49 AM From what I have gathered it is caused by usage, as it is mostly affecting folks that have >6 or 7K hours. There was some mention of UV from the bulb causing deterioration of the SXRD chip.
I hope SONY answers these questions:
What is the cause of the problem?
Have the replacement optical blocks been modified so this doesn't happen again?
If not, is SONY going to stand behind this defect, even if it is out of warranty?
divedude 12-19-07, 12:02 PM well, i pre-ordered the new Samsung BD-UP5000 dual format player...actually placed orders at two places...see which one gets it first...hopefully not at the same time...d'oh!
Ben,
Did you receive your BD-UP5000? I hope you have been reading the owners thread. It seems it needs firmware for the audio and is exhibiting some playback problems.
http://www.avsforum.com/avs-vb/showthread.php?t=955388
thestewman 12-19-07, 12:08 PM Just had my Light Engine replaced and my Q looks great (non-green) again. My experience with SONY has been very good. I placed one call to the Qualia number and had a very short but productive conversation with a guy named Bob about a slight but noticeable green tint (green push) on B&W movies. He immediately had me contact their local representative (Skokie TV and I talked to a Bill) here in Chicago's NW suburbs. That call was also very short and polite. That was two weeks ago. One of their techs (a very competent guy named Emil) came out and installed the new Light Engine today. Everything has been checked out and running for almost four hours now and I couldn't be more pleased and satisfied. My set has a manufactured date of FEB 2005 and was delivered and installed by Abt on March 28, 2005. The serial number is 2000339 and the set has about 9000 hours on it.
I hope you have same luck and have a non green Christmas and I hope the specific information I gave will help people (i.e. thestewman) in my area. The only downside is I will probably have to have UMR re-calibrate my Q006. Have a good Christmas everybody and a Happy New Year!!!!!
Thanks for the "Heads Up"
I know about Skokie TV. They have fixed several of my Sony toys.
Conveniently, they are not far from my residence.
Good to hear they still do excellent work and they used their training wheels and gained Qualia experience on your 006 first.
BenDover 12-19-07, 12:22 PM Ben,
Did you receive your BD-UP5000? I hope you have been reading the owners thread. It seems it needs firmware for the audio and is exhibiting some playback problems.
http://www.avsforum.com/avs-vb/showthread.php?t=955388
no i haven't received it and yes i have been reading the owner's thread...based on one of th most recent postings, i might be cancelling this and still waiting for a full-featured player :mad:
i guess i'm lucky that my hunting around for someone with this in stock had not turned anything up yet...
this was going to be my Christmas gift to myself...after spending as much as i did on my wife yesterday, maybe i'm better off :)
BenDover 12-19-07, 12:23 PM From what I have gathered it is caused by usage, as it is mostly affecting folks that have >6 or 7K hours. There was some mention of UV from the bulb causing deterioration of the SXRD chip.
I hope SONY answers these questions:
What is the cause of the problem?
Have the replacement optical blocks been modified so this doesn't happen again?
If not, is SONY going to stand behind this defect, even if it is out of warranty?
the long term issue is what really concerns me here, espeically after shelling out so many clams!!! i had never purchased a TV for more than a $1K prior to the Q!!!! :eek: Wait, i take that back, my Samsung DLP was about $3K...d'oh
divedude 12-19-07, 06:52 PM Mini Dive got the 52xbr4 setup in front of the 006. He is very strong. ;)
I just couldn't take the green anymore. It is really nice to see vibrant blues and reds, and skin tones that look like people and not moon men. The XBR only has 58% of the screen area that the 006 has, but I am glad to have it to watch until the Q gets the transplant. It is going to be a Merry Christmas :)
http://i47.photobucket.com/albums/f200/divedude/52vs70.jpg
Sony dumps Rear Projection! www.twice.com Looks like te XBR5 will never see the light of day. I guess that will make the Qualia 006 the greatest rear projo ever!
divedude 12-19-07, 08:15 PM Sony dumps Rear Projection! www.twice.com Looks like te XBR5 will never see the light of day. I guess that will make the Qualia 006 the greatest rear projo ever!
Maybe by the time my optical block (that I am waiting on) fails in another couple of years, a 70" LCD will be affordable. :rolleyes:
Maybe by the time my optical block (that I am waiting on) fails in another couple of years, a 70" LCD will be affordable:eek: Boy oh boy, times are bad… and I’m not talking about optical blocks or the demise of Sony’s rear projection manufacturing. No, what I’m talking about-- this is the first time I ever saw the word “affordable” mentioned in this thread. :eek::confused::D
Sony dumps Rear Projection! www.twice.com Looks like te XBR5 will never see the light of day. I guess that will make the Qualia 006 the greatest rear projo ever!
First SONY dumped the QUALIA line and now SXRD technology.
Long live the Q006 :)
divedude 12-19-07, 09:00 PM Larry,
By affordable, I meant a more preferable distribution of funds. But I will wash my mouth out with soap anyway :p:D
BenDover 12-19-07, 09:03 PM i guess these optical block replacements are starting to cost them...
Just got back from a trip to Atlanta, so I had to catch up with the Green issue here. I looked at a B&W movie and all seems OK. However, I wonder if this is something that will show on EVERY Q006 in time, or if Sony fixed the problem?
I wonder, as we have little time on our Q006 as we only use it to watch movies.
As one of the original guys to get the 006 in January 05, I decided to revisit this great thread to see how everyone was doing (BenDover, Divedude, JB007, et al.) and to report on a problem I was having. Low and behold to my shock and amazement it looks like our beloved Q does have an endemic problem. About a month ago I sensed something "funny" with the picture. It took awhile, but I then realized the blacks, sometimes, had a green tint to them, more noticeable with SD material, but there. No where near as bad as DiveDude's set, but there. I called the Q service number and they told me I needed a new optical block. It was on back order and I was told might not be available until January. About 10 minutes ago I got a call telling me the optical block is now in and they can install it tomorrow. Yipee!!!
However, it now seems that almost everyone is going to have this problem, once you hit the magic number of hours, whatever that is. I have a little less than 6000 hours, but the problem is in it's beginning stage. I'm really worried the fix tomorrow won't go well and I'll be stuck without my beloved Q. Just a pessimist at heart.
I noticed it this week watching that new game show "DUEL" on at 8 p.m. The host's suit appeared green, while on a Sony CRT in a bedroom it was black. OUCH.
BenDover 12-20-07, 09:16 PM As one of the original guys to get the 006 in January 05, I decided to revisit this great thread to see how everyone was doing (BenDover, Divedude, JB007, et al.) and to report on a problem I was having. Low and behold to my shock and amazement it looks like our beloved Q does have an endemic problem. About a month ago I sensed something "funny" with the picture. It took awhile, but I then realized the blacks, sometimes, had a green tint to them, more noticeable with SD material, but there. No where near as bad as DiveDude's set, but there. I called the Q service number and they told me I needed a new optical block. It was on back order and I was told might not be available until January. About 10 minutes ago I got a call telling me the optical block is now in and they can install it tomorrow. Yipee!!!
However, it now seems that almost everyone is going to have this problem, once you hit the magic number of hours, whatever that is. I have a little less than 6000 hours, but the problem is in it's beginning stage. I'm really worried the fix tomorrow won't go well and I'll be stuck without my beloved Q. Just a pessimist at heart.
I noticed it this week watching that new game show "DUEL" on at 8 p.m. The host's suit appeared green, while on a Sony CRT in a bedroom it was black. OUCH.
long time no see and i wish it was under better circumstances...
i guess it won't be too long before i have this problem and i'm now wondering if i should do some more viewing to get some more hours on the Q before the warranty runs out (i didn't opt for the extended warranty)
as others have said, i hope that the new blocks don't have the same problem but somehow i'm a little doubtful they've re-engineered the blocks.
has anyone asked what kind of warranty, if any, they are giving on the replacement optical blocks? ideally they would give another three years on the blocks themselves.
jb007, whatever happened in your situation...did they capitulate and agree to repair? it seems every other story here hasn't involved any resistance in replacing the optical block other than yours?
divedude 12-20-07, 09:16 PM Hi nhey,
Great to hear from you! Sorry to hear that another 006 has the green tint :( I hope the transplant goes well. Please let us know how it works out and if there are any problems.
divedude 12-20-07, 09:23 PM has anyone asked what kind of warranty, if any, they are giving on the replacement optical blocks? ideally they would give another three years on the blocks themselves.
I asked and was told 90 days. I really think the great NEW technology that SONY sold us has real problems and SONY needs to stand behind their defective product for as long as the original owner has the set. Either that or give us a refund. At $13,000, these are not throw away sets, and I didn't expect to be paying $5,800 every 2 1/2 years to keep it alive. :mad:
I asked and was told 90 days. I really think the great NEW technology that SONY sold us has real problems and SONY needs to stand behind their defective product for as long as the original owner has the set. Either that or give us a refund. At $13,000, these are not throw away sets, and I didn't expect to be paying $5,800 every 2 1/2 years to keep it alive. :mad:
DD that is what bothers me. I have other "stuff" that did not work as well as planned...like a DVD player or two and a few CD players. Got one of the first in Tokyo when they were about $1000 here. However, what bothers me is that the set was about $13,000 and then Sony said never mind. Then dealers were selling them for <$5,000. So, even if we got a new engine, who would pay us anywhere even close to what we paid? I wonder if Sony would confirm that this is not an if it happens problem but when it happens in that it will happen to all of us?
My other issue, that noone seems to have is on an HD picture with a slow pan I get some moire patterns. I guess I expected much more for the >10k price. We still love the Q, just want it to last...still have no idea what else is available even now.
Happy Holidays everyone!
BenDover 12-20-07, 10:12 PM no i haven't received it and yes i have been reading the owner's thread...based on one of th most recent postings, i might be cancelling this and still waiting for a full-featured player :mad:
i guess i'm lucky that my hunting around for someone with this in stock had not turned anything up yet...
this was going to be my Christmas gift to myself...after spending as much as i did on my wife yesterday, maybe i'm better off :)
alright, what can i say, i'm a glutton for punishment :)
i am getting my unit tomorrow...thanks to best buy for business
through some kind of mess up though, i think i am getting two units but only being billed for one :eek:
thestewman 12-20-07, 11:48 PM DD that is what bothers me. I have other "stuff" that did not work as well as planned...like a DVD player or two and a few CD players. Got one of the first in Tokyo when they were about $1000 here. However, what bothers me is that the set was about $13,000 and then Sony said never mind. Then dealers were selling them for <$5,000. So, even if we got a new engine, who would pay us anywhere even close to what we paid? I wonder if Sony would confirm that this is not an if it happens problem but when it happens in that it will happen to all of us?
Does anyone know how to spell "class action"
My other issue, that noone seems to have is on an HD picture with a slow pan I get some moire patterns. I guess I expected much more for the >10k price. We still love the Q, just want it to last...still have no idea what else is available even now.
Happy Holidays everyone!
Well it won't be a rear projection Sony.
Does anyone know how to spell "class action"
Well it won't be a rear projection Sony.
I would think that they would want to do the right thing. When I bought my Q the dealer was having 2nd thoughts as well. They took Qualia on as they were told of great support and no discounts, etc. It lasted a few weeks! I, too, feel that they will replace the engine and by the time it happens again it is not their worry! Even if we wanted to pay, it would only fail again!
Also, at least two of the Q owners here are Lawyers!
erikgbx 12-21-07, 09:23 AM Does anyone know how to spell "class action"
http://esupport.sony.com/sxrdsettlement
Unfortunately, that class action suit does not include our model.
I'm actually getting my Q back today from the repair shop, so it looks like I got it fixed just in time before everyone is gone for the holidays. I'll update later.
BenDover 12-21-07, 10:12 AM http://esupport.sony.com/sxrdsettlement
Unfortunately, that class action suit does not include our model.
I'm actually getting my Q back today from the repair shop, so it looks like I got it fixed just in time before everyone is gone for the holidays. I'll update later.
i hope you took before and after pics of the condition of your set before they hauled it off...mine is pristine with not a scratch on it (some dust yes, scratches, no)...i would go ballistic if they damaged the exterior in any way...
sounds like they sent someone originally that had no idea what he was doing...hope he didn't really screw up the innards of your set.
good luck!
jb007, whatever happened in your situation...did they capitulate and agree to repair? it seems every other story here hasn't involved any resistance in replacing the optical block other than yours?
I have an appointment for the optical block to be replaced on 12/26! The original appointment was for 12/20, then they called and said the block was back ordered and they would reschedule the appointment after receipt. They called the other day and explained it was coming in sooner than expected, so they set the date for the day after Christmas.
It's not clear to me whether they will inspect the TV first before doing anything or just replace the optical block. I'll keep you all informed.
Happy Holidays!
However, what bothers me is that the set was about $13,000 and then Sony said never mind. Then dealers were selling them for <$5,000. So, even if we got a new engine, who would pay us anywhere even close to what we paid?
Remember when the Q006 was originally supposed to be $10k, then at the last minute they increased the price?!
We'll see how SONY responds to our issues over time.
Remember when the Q006 was originally supposed to be $10k, then at the last minute they increased the price?!
We'll see how SONY responds to our issues over time.
Yes, I do remember that. I do have the GE extended service plan. However, what I am afraid of is that if mine fails (I think I have 1,000 hours on it) the Extended will take over and they will want to replace the set rather than spend $5000+ on it. Still, I wonder if Sony fixed the block, or will they just give us this new one to get us off their back? Do we know yet if it will fail in 100% of our Q's given enough time?
BenDover 12-21-07, 03:20 PM Yes, I do remember that. I do have the GE extended service plan. However, what I am afraid of is that if mine fails (I think I have 1,000 hours on it) the Extended will take over and they will want to replace the set rather than spend $5000+ on it. Still, I wonder if Sony fixed the block, or will they just give us this new one to get us off their back? Do we know yet if it will fail in 100% of our Q's given enough time?
my frequency of viewing on the Q has gone down substantially since i got the 50 pio pro-fhd1 plasma but i may start using the Q more often to get to 6,000 hours quicker as that seems to be maybe where things start to turns south.
i'll have to check my hours tonight...
my frequency of viewing on the Q has gone down substantially since i got the 50 pio pro-fhd1 plasma but i may start using the Q more often to get to 6,000 hours quicker as that seems to be maybe where things start to turns south.
i'll have to check my hours tonight...
I will check mine, too. We also have two Plasma sets...a 42 and a 55. We watch everything except Movies and Football on them. Sometimes the 55" is good for football.
Has anyone called Sony to see if they confirm that we will all have this problem?
Which Sony phone number is everyone using?
divedude 12-21-07, 03:47 PM some dust yes, scratches, no)
No dust, no scratches here. Mini Dive dusts the 006 every week :)
divedude 12-21-07, 03:50 PM Which Sony phone number is everyone using?
I called the number in the front of the manual: 1-877-782-5423
divedude 12-21-07, 04:01 PM I have an appointment for the optical block to be replaced on 12/26! The original appointment was for 12/20, then they called and said the block was back ordered and they would reschedule the appointment after receipt. They called the other day and explained it was coming in sooner than expected, so they set the date for the day after Christmas.
It's not clear to me whether they will inspect the TV first before doing anything or just replace the optical block. I'll keep you all informed.
Happy Holidays!
That is great news !!! I am starting to get excited now that the OB's are starting to show up. I have it on good word that SONY off shored the building of the replacement Optical Blocks to Santa's Elves :D
Reported on my OB replacement a month, or so, ago. Things are still going fine. However, just reported today that Sony is discontinuing Rear Projection sets. There will be no new 70 in SXRD. So, when our Q's finally bite the dust ( I have the GE extended warranty), one wonders what the replacement will be? I deliberately DID NOT purchase a Sony brand Blu-ray player. Doubt that I will purchase anything with a Sony brand again. Doubt that this will be much of a case for a mass tort lawyer, as there are only about a 1000 Q's extant (or so the tech that replaced my OB said). Looks like it will take a "class action", but not a lawyer looking for a big payday because there are not enough of us. I also won't have much use for the usual class action outcome--big legal fees to the lawyer and the rest of us get a coupon for a discount on another of the same ilk.
Reported on my OB replacement a month, or so, ago. Things are still going fine. However, just reported today that Sony is discontinuing Rear Projection sets. There will be no new 70 in SXRD. So, when our Q's finally bite the dust ( I have the GE extended warranty), one wonders what the replacement will be? I deliberately DID NOT purchase a Sony brand Blu-ray player. Doubt that I will purchase anything with a Sony brand again. Doubt that this will be much of a case for a mass tort lawyer, as there are only about a 1000 Q's extant (or so the tech that replaced my OB said). Looks like it will take a "class action", but not a lawyer looking for a big payday because there are not enough of us. I also won't have much use for the usual class action outcome--big legal fees to the lawyer and the rest of us get a coupon for a discount on another of the same ilk.
I agree, Ted. I have the GE as well and wonder what they will offer? I think they can ask if you want a new set, but who knows what that will mean? I, too, will think twice about Sony products!
Thankyou for # DiveDude!
Had the optical block replaced today.
GET IT DONE BEFORE YOUR WARRANTY EXPIRES!!!!!!
The difference in the intensity and purity of the blacks is stunning. I thought I had a minor problem with the green push, but it must have been far worse than I thought. The tech couldn't believe the difference either. Took about 2 hours. My 3 year warranty expires 1-21-08 so I'm really glad I had it done.
DON't WAIT GET IT DONE.
If you think you don't have this problem, think again. YOU ALMOST CERTAINLY DO. Check out a black and white movie on the Q versus another set (such as a plasma or CRT in particular which have excellent blacks). If you think you might have the problem YOU DO. The Q's blacks are excellent - they are dark black, not some sort of murky, greenish tinged black. THEY SHOULD BE SOLID BLACK.
Is it too late for me to get the GE extended warranty?? I love the Q and even more now, and would like to have protection in case I need another OB in a couple years. What's the link?
I did go through a special GE plan that even covers the LAMP! It was 5 YEARS AFTER the Sony 3 year for total of 8 years!
I may still have the PM I sent to many on this group. I can send it to you as well.
Yes, bernster2001 you have PM!
Can someone send me the GE warranty e-mail by PM?
Thanks guys.
Can someone send me the GE warranty e-mail by PM?
Thanks guys.
Why don't we post the GE Extended Warranty information? It's been asked for many times; I'll link it to post #1.
divedude 12-21-07, 08:19 PM Had the optical block replaced today.
The difference in the intensity and purity of the blacks is stunning. I thought I had a minor problem with the green push, but it must have been far worse than I thought. The tech couldn't believe the difference either. Took about 2 hours. My 3 year warranty expires 1-21-08 so I'm really glad I had it done.
Is it too late for me to get the GE extended warranty?? I love the Q and even more now, and would like to have protection in case I need another OB in a couple years. What's the link?
nhey,
Really glad to hear how much improvement the new Optical Block gives. I guess we just get use to the slow deteration. Mine is so bad that all of the colors are off and can't be adjusted to even look close to what they should.
If you are able to get the GE warranty, please let us know.
Why don't we post the GE Extended Warranty information? It's been asked for many times; I'll link it to post #1.
OK, here is what I had been PM'ing all who asked a long time ago...including Ted.
Originally Posted by mpsan
OK, I bought the GE 5 year Warranty on the Q006 (KDS-70Q006 to GE).
I called 1-800-626-2224 and paid $717.99.
FTA's (Frequently Told Answers) to online Fine Print contract shown on website at...
http://www.geappliances.com/shop/wrrnty/
2. Cover Major component, not labor of specific part!!
A. This is for special Warranty sold on washers/Refers and is not very expensive. It is coverage on an item like a Freezer Compressor ONLY and not the rest of the freezer. It does not apply on TV's and we will have nothing on the back excluding parts.
6a In Home Service is shown
8 Change owner OK as this is multi year contract.
12c. bulbs not covered!!
A. Yup, bulbs that do not cause a loss of function are not covered. This again was from Freezers, Refers, etc. It means that if the light goes out...get a bulb and replace it yourself. It can also mean that they may not replace an "on" led.
BUT...The Projector lamp in an RPTV IS covered as it is a functional item. They even said that if it can be replaced by just turning a few screws and the owner can do it himself, then, at YOUR option they will just send you the Lamp!
Only warning...this is new and GE had to verify Model is 3 year warranty from Sony. Then they said OK on 8 years total. Soon this will not be an issue, but you may need a supervisor to get it OK'ed. I spoke to Kathy and Patsy...if you have trouble!
Hope this helps!
Dave
Had the optical block replaced today.
GET IT DONE BEFORE YOUR WARRANTY EXPIRES!!!!!!
The difference in the intensity and purity of the blacks is stunning. I thought I had a minor problem with the green push, but it must have been far worse than I thought. The tech couldn't believe the difference either. Took about 2 hours. My 3 year warranty expires 1-21-08 so I'm really glad I had it done.
DON't WAIT GET IT DONE.
If you think you don't have this problem, think again. YOU ALMOST CERTAINLY DO. Check out a black and white movie on the Q versus another set (such as a plasma or CRT in particular which have excellent blacks). If you think you might have the problem YOU DO. The Q's blacks are excellent - they are dark black, not some sort of murky, greenish tinged black. THEY SHOULD BE SOLID BLACK.
Is it too late for me to get the GE extended warranty?? I love the Q and even more now, and would like to have protection in case I need another OB in a couple years. What's the link?
BUT...if someone only has a few thousand hours, or less, on their Q, how can we get it replaced. Also, did they say your new OB will not fail in this same way?
When you call the special Qualia service number they will have their service firm contact you. They dont want to make more than one service call. They will discuss the problem with you over the phone, ask you to switch to the other HDMI input, try component cables etc. Tell them it is still green. They will contact Sony and Sony will tell them the OB needs replacement. They will order the OB, come out and replace it. Done deal.
They never asked me how many hours I have.
There is no guarantee this won't happen again, hence the need to get it done before your 3-year warranty expires. If you are certain it is not green, then you can wait, but before the 3-years expires I'd advise getting it done.
mspan,
Have they sent you replacement bulbs??
It doesn't cover labor costs, but it cover parts??
mspan,
Have they sent you replacement bulbs??
It doesn't cover labor costs, but it cover parts??
I got 1 lamp, but from Sony. I will look at my GE plan again, but it was for parts/labor.
BenDover 12-22-07, 12:26 AM When you call the special Qualia service number they will have their service firm contact you. They dont want to make more than one service call. They will discuss the problem with you over the phone, ask you to switch to the other HDMI input, try component cables etc. Tell them it is still green. They will contact Sony and Sony will tell them the OB needs replacement. They will order the OB, come out and replace it. Done deal.
They never asked me how many hours I have.
There is no guarantee this won't happen again, hence the need to get it done before your 3-year warranty expires. If you are certain it is not green, then you can wait, but before the 3-years expires I'd advise getting it done.
they never came out and looked at the set for themselves?
erikgbx 12-22-07, 09:02 AM My 5 year Phillips contract covers infinite lamp replacements, but I think that they stopped offering that shortly after I signed up (summer of 2005). When my optical block failed last month they also offered to replace the set with a comparable model up to the original purchase price. I was close to going the optical block route with them, and then DiverDude mentioned the Sony warranty and I was like; oh yeah, I should probably use that instead since it expires in 6 months.
So if this new core dies in two years, it looks like I will have one more chance to replace or upgrade.
BTW, short of a few fingerprints on the edges the Q came back in perfect condition. It turns out that they did not even need to take it to their shop . The guy they had originally sent to my house just hadn't known the correct way to put it back together and had forgotton two wire hook-ups.
As for the Q; it is like watching it for the first time again (my core had probably started going on the fritz sometime late July). It was a long and slow degradation until the last month or so where the defect accelerated.
I am still waiting to hear if Sony has addressed this problem in the refurbished optical cores. If not, then the fix is bittersweet; my Q is still only on borrowed time.
BenDover 12-22-07, 09:22 AM i've got 1667 on the current, second, lamp and 4409 on the Q itself...damn, i need to get close to 6000 by May of '08 which i think is my 3yr mark for the Q
OK, here is what I had been PM'ing all who asked a long time ago...including Ted.
Originally Posted by mpsan
OK, I bought the GE 5 year Warranty on the Q006 (KDS-70Q006 to GE).
I called 1-800-626-2224 and paid $717.99.
FTA's (Frequently Told Answers) to online Fine Print contract shown on website at...
http://www.geappliances.com/shop/wrrnty/
2. Cover Major component, not labor of specific part!!
A. This is for special Warranty sold on washers/Refers and is not very expensive. It is coverage on an item like a Freezer Compressor ONLY and not the rest of the freezer. It does not apply on TV's and we will have nothing on the back excluding parts.
6a In Home Service is shown
8 Change owner OK as this is multi year contract.
12c. bulbs not covered!!
A. Yup, bulbs that do not cause a loss of function are not covered. This again was from Freezers, Refers, etc. It means that if the light goes out...get a bulb and replace it yourself. It can also mean that they may not replace an "on" led.
BUT...The Projector lamp in an RPTV IS covered as it is a functional item. They even said that if it can be replaced by just turning a few screws and the owner can do it himself, then, at YOUR option they will just send you the Lamp!
Only warning...this is new and GE had to verify Model is 3 year warranty from Sony. Then they said OK on 8 years total. Soon this will not be an issue, but you may need a supervisor to get it OK'ed. I spoke to Kathy and Patsy...if you have trouble!
Hope this helps!
Dave
Thanks for that info. The first post has been updated to include that information, plus all of the links have been repaired, and stale information has been removed.
Thanks to all that continue to monitor this thread, contribute and help each other out by sharing experiences and suggestions.
It's (maybe not so) hard to believe, in 8 days (12/30/07), it will have been 3 years to the day, since I placed my order for the Q006. Yikes, another anniversary :eek:
Happy Holidays to all and Best Wishes for the New Year!
jb007
i've got 1667 on the current, second, lamp and 4409 on the Q itself...damn, i need to get close to 6000 by May of '08 which i think is my 3yr mark for the Q
Well, you will not believe this but in the 32 months that I have had my Q, I have a total of 519 Hours on it. I am, of course, still on the first lamp.
In my case that works out to about 4 hours a week. I thought that was low, but we only watch dvd's on it and some weeks just don't even get to do that. My concern is that I have a bad block and will never get enough hours on it to get it replaced. Still, that could be a good thing.
divedude 12-22-07, 01:28 PM Well, you will not believe this but in the 32 months that I have had my Q, I have a total of 519 Hours on it.
mpsan,
Assuming the OB problem is related to usage, you should be good for another 25 - 30 years ;)
BenDover 12-22-07, 01:28 PM Well, you will not believe this but in the 32 months that I have had my Q, I have a total of 519 Hours on it. I am, of course, still on the first lamp.
In my case that works out to about 4 hours a week. I thought that was low, but we only watch dvd's on it and some weeks just don't even get to do that. My concern is that I have a bad block and will never get enough hours on it to get it replaced. Still, that could be a good thing.
i'm not sure how old you are but maybe you don't have to worry about this issue given your rate of use and what appears to be the 6,000 hr mark?
you could be dead and buried by then... ;)
mpsan,
Assuming the OB problem is related to usage, you should be good for another 25 - 30 years ;)
OK, but THEN what will I do? :D
After watching 24 on DVD next week, I will see if the timer goes up about 20 hours to be sure all is OK.
i'm not sure how old you are but maybe you don't have to worry about this issue given your rate of use and what appears to be the 6,000 hr mark?
you could be dead and buried by then... ;)
OH...I am an old geek.
So, what will go away first? My Q006 or Social Security?
they never came out and looked at the set for themselves?
No. My first visit from them was yesterday when they replaced the optical block.
thestewman 12-22-07, 03:15 PM No. My first visit from them was yesterday when they replaced the optical block.
Did they even check to see if it was green ?
or did they not care ?
thestewman 12-22-07, 03:19 PM Has anyone checked any of the other Sony SXRD threads to see if the OB's are a problem on the other SXRD rear projection and front projection units ?
Has anyone checked any of the other Sony SXRD threads to see if the OB's are a problem on the other SXRD rear projection and front projection units ?
Yes, they are a problem on the smaller sets and there was a class action settlement. But, our model number is NOT included.
divedude 12-22-07, 05:46 PM I remember when the other SXRD's came out, they were complaining about green blobs and I think they had them from the get go. Some of the guys from the 50" and 60" threads were asking us if we had it early in 2006. I remember several of us said we saw green when the set was first turned on for a few seconds until it warmed up, but none after that. I read through some of their threads back then and I think they had it all of the time and on new sets. But that has been almost two years ago, so I could be wrong.
It does appear that SONY has set a precedence in acknowledging a green problem with the SXRD and I would hope they would extend, at the very least, the same concessions.
WaldorfSalad 12-22-07, 06:06 PM Sorry for crashing you guys' thread. The current CAL applies only to the XBR1s which have had a lot of complaints about green blobs. I had one until Sony did a buy-back. Now I have an A2020 that is good so far and very few, if any, people are complaining about GG problems with that model. Same with the A3000 that was released a few months ago. Between the XBR1 and the A2020/A3000 came the A2000 which has an increasing number of complaints. In fact, earlier this year I saw several A2000s with the green blob. It appears that the A2000, at least early models, used the same OB as the XBR1. There are have been very few complaints made against the XBR2 that came out about the same time as the A2000. So it looks like the OB problems were predominately in the early SXRDs, especially the XBR1s that were derived from your Qualia 006s and probably shared much the same OB. There has been all kinds of speculation as to the cause of the green blobs ranging from too hot operating temperatures, dust, distortion of lenses and mirrors, UV damage to the SXRD chips (the blue one apparently), and so on with various other wild-ass guesses. Then of course there were the trolls with all kinds of crazy theories spamming the forum and even breaking into this thread. It happens to some people's TVs early on and later for others. Some owners claim no problem at all. Its has proven extremely hard to figure out the problem with some consistency. The only people that know for sure are the engineers at Sony and they're keeping mum! Anyway, hope this helps you guys with your predicament.
divedude 12-22-07, 06:41 PM WaldorfSalad,
Thank you for the update. Glad to have you drop by. We are hoping the replacement OB's have been fixed.
divedude 12-22-07, 06:48 PM (In the same voice as the "guy" that said Leave Britney Alone)
Mini Dive is making fun of the fans that are going to be wearing the Jessica Simpson mask at the game tonight to try to distract Romo. Mini Dive says Jessica will bring Romo good luck and the more masks the better :D
http://i47.photobucket.com/albums/f200/divedude/JessicaSimpson.jpg
nine9898 12-22-07, 10:07 PM Guys I have a slight problem.
I got a new Qualia 7 months ago.
Today, when I turned on the set no picture came on. I do see the Power/Standby button blinking green. I can also hear the fans
Has this happen to anyone else ?
I hope is not something big.
I bought the unit of a showroom floor. I never checked the bulb life. Actually, when I bought the set they informed me that the TV was on display for 3 hours only.
divedude 12-22-07, 10:57 PM Welcome nine9898,
One time I removed the lamp to clean the dust off. When I replaced it, the green light just flashed like it does when the 006 is turned on, but the lamp never lit. I reseated the lamp a couple of times, but it did the same thing. So I replaced the lamp and it came on like it should. I thought the lamp light would blink red if the lamp was out, but not in this case. The manual (page 8) gives 3 reasons to replace the lamp, with one being that no image appears on the display.
You could try to reseat the lamp. If that doesn't help, put in a new lamp. You should be able to get the first lamp for free from SONY. Even if that new lamp doesn't fix the problem, it would be good to have a spare. If this doesn't work, call SONY, you should have almost 2 1/2 years of warranty left.
Good luck and let us know. Other than the problem, are you enjoying your Q?
nine9898 12-22-07, 11:33 PM I am loving this TV every min.
When I bought the unit they told me that "all sales are Final -No return"
I don't think I will have the 3 year wart.
I paid $3,900 at a store that was closing down.
How can I reset the lamp????? I never got the booklet
Maybe this can help.
Sorry to bother. You been the best help.
I am glad to be part of this. Thank you
divedude 12-22-07, 11:51 PM You can download the owners manual here:
http://www.docs.sony.com/release/KDS70Q006.pdf
You should still have the warranty, since that is give by SONY and you purchased it from a dealer. You could check with SONY at the Qualia Call Center: 1-877-782-5423. Just give them your serial number and tell them when you purchased it. That is the same number to get the free bulb from.
I will check back tomorrow, starting to watch a Blu-ray now.
Did they even check to see if it was green ?
or did they not care ?
The technician looked at the picture before replacing the optical block, but that's it. He saw it was green and went to work. They ordered the optical block based solely on my description of the problem.
Divedude,
Two best wisecracks about Jessica and Tony.
Her new name, "Yoko Romo."
The confusion on her face at the game when she looked at the jersey she had on and said, "Why am I wearing number 6?"
divedude 12-23-07, 12:43 PM Divedude,
Two best wisecracks about Jessica and Tony.
Her new name, "Yoko Romo."
The confusion on her face at the game when she looked at the jersey she had on and said, "Why am I wearing number 6?"
LOL, especially the #6 one :D:D
divedude 12-23-07, 12:49 PM The technician looked at the picture before replacing the optical block, but that's it. He saw it was green and went to work. They ordered the optical block based solely on my description of the problem.
So after you fired it up for the tech to see the green, did he let it cool down prior to opening it up. I would be concerned about the lamp and making sure it did not get damaged.
So after you fired it up for the tech to see the green, did he let it cool down prior to opening it up. I would be concerned about the lamp and making sure it did not get damaged.
Actually, we didn't even think of that. I had the set on at least a half-hour before he arrived. He saw the green and I shut it off, and he pulled the plug. He then started removing what seemed to be fifty or so screws from the bottom section of the back (the top section in the back is not removed so if you have a bias light attached to the top back by velcro like me don't worry about it). That took about 10 minutes so the set had time to cool down. Once he got that bottom dark grey plastic cover off, it took at least another 60 to 75 minutes before he was able to dig deep enough into the set (by removing all the parts in the way) to get to the optical block which sits right behind the screen. About 10 minutes into his digging, I removed the bulb, which he said was a good idea to avoid any possible damage. I advise everyone to remove the bulb. It's very interesting because that little window that is to the left of the bulb that we clean when we switch bulbs is actually part of the optical block, so when he removed the old OB I could see what it is. It is a small window that was smudged, so another benefit of getting a new OB is getting a nice new clean little window (I'm joking...). The optical block is about twice the size of a regular shoe box and similar in shape. It contains the SXRD panels. My "convergence" is better now. I suspect that shipping the "BEAST" as PentonMan so lovingly used to call the Q, did cause some misalignment of the panels, and getting a new OB should ensure better alignment. By that I mean that if you get up real close to the screen you can see color fringing around letters which is still not perfect, but better than it was with the old OB. I'm going to check a checkerboard pattern on Digital video Essentials to see if my impression is correct. He also discovered that my set had 2 lose wires which he reattached but he had no idea what they did since he didn't use a manual. By the way I read a review of the current SXRD front projector (I think it is known as the "black pearl") in one of the very recent home theater mags and Sony now has circuitry to help align the 3 SXRD panels, which I would have assumed would make it's way into the Rear Projector SXRD in their next line, but of couse, the hot rumor is that Sony has now decided to ditch all rear projectors, thereby killing off SXRD rp sets.
Anyone have the Pioneer Elite 110 or 150FD kuro?
I'm getting the 110FD (50 inch) set for a bedroom and it's arriving this Wednesday.
Impressions?
Anyone have the Pioneer Elite 110 or 150FD kuro?
I'm getting the 110FD (50 inch) set for a bedroom and it's arriving this Wednesday.
Impressions?It has received fantastic reviews. Here is a great thread dedicated to all of the professional write-ups.
http://www.avsforum.com/avs-vb/showthread.php?t=885904
This is the owners’ thread. It’s kind of long winded but you might find some interesting stuff.
http://www.avsforum.com/avs-vb/showthread.php?t=858455
Here is a thread comparing the Kuro to an LCD.
http://www.avsforum.com/avs-vb/showthread.php?t=958736
This is the Kuro settings thread.
http://www.avsforum.com/avs-vb/showthread.php?t=858851
divedude 12-23-07, 08:02 PM Anyone have the Pioneer Elite 110 or 150FD kuro?
I'm getting the 110FD (50 inch) set for a bedroom and it's arriving this Wednesday.
Impressions?
A beautiful TV. I would guess that if you are putting it in the bedroom that you are going to mount it. If you don't already have a mount, I would highly recommend the OmniMount UCL-X (also called UCL-XP). It tilts up, down, side to side, cable management, and will hold 200 LBS. I got mine from Amazon for $273 with free Prime shipping.
divedude 12-23-07, 08:06 PM He also discovered that my set had 2 lose wires which he reattached but he had no idea what they did since he didn't use a manual.
Wouldn't it be funny if those are the green reduction wires :eek::D
divedude 12-23-07, 09:11 PM nine9898,
Did you try to reseat the lamp or contact the SONY number? Just wondering?
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