The phone # has disappeared from PM's post about the sony extended warranty. Is there a story there? Does anyone have the number for us procrastinators? Thanks!

Call Jessica at 1-866-766-9259 (Sony).
She should be able to get you a 3 year extended warranty for $509. and change for the Q.

Is this the number you were talking about?

Is this the number you were talking about?

A-hah! Thanks Larry! The number appears in my e-mail notification of your message, but not on the actual forum page... Looks like maybe a Skype plugin problem or something... eating the number. Anyway, thanks again!

wow, so i finally got around to calling logitech about my 880...obviously i was well outside of my warranty period...THEY ARE SENDING ME A NEW REMOTE!!!

unfortunately, they have also "disabled my existing remote from their system" ... meaning i can continue to use it as it is presently programmed but won't be able to update it/reconfigure it going forward ... too bad as it is completely operational otherwise...

BUT, let me not lose sight of the more positive aspect, it seems they are really doing right by me!!!

squeaky wheel...

unfortunately, they have also "disabled my existing remote from their system" ... meaning i can continue to use it as it is presently programmed but won't be able to update it/reconfigure it going forward ... too bad as it is completely operational otherwise...


Will it let you manually program it? I know, a pain in the a**

Will it let you manually program it? I know, a pain in the a**

unfortunately, I don't think so...there was a time, early on, before logitech took over, that the harmony remotes had much more "manual" customization...you could actually manually edit the code (which, iirc, was html based)...nowadays, you download and install an application and you don't ever get to see the code...in fact, before it went to where it is at now, you also were able to download the update file to your computer and then upload it to your remote "offline" ... that last bit would be useful in my situation.

i'll have to place a call and see if any of these scenarios are possible any longer.

I had the famous umr here (Ct.) on Wednesday and he quickly identified a yellow stain taking up most of the right side of the screen. :( This then became an audio only calibration (Denon 5308CI...).

I will have to give Sony a call and start the process...

He will be back here in August. He is the best!

When Jeff was at my place to do the same, it also became audio only... but I was so happy with the tweaks he made to the audio it was worth the trip for that alone. With the new OB in it looks like a Q again.

Thanks UMR!

Randy

unfortunately, I don't think so...there was a time, early on, before logitech took over, that the harmony remotes had much more "manual" customization...you could actually manually edit the code (which, iirc, was html based)...nowadays, you download and install an application and you don't ever get to see the code...in fact, before it went to where it is at now, you also were able to download the update file to your computer and then upload it to your remote "offline" ... that last bit would be useful in my situation.

i'll have to place a call and see if any of these scenarios are possible any longer.

BD, you may want to ask on Remotecentral if you can edit the 880.

BD, you may want to ask on Remotecentral if you can edit the 880.

i found old versions of the software that i am going to experiment with; if they don't force me to use a certain software, then i should be able to use this older version which permits downloading the update file and then applying it...i figure i'll be able to configure the remote, download the file, then apply it to the "disabled" remote...we shall see...otherwise, it is a great excuse to "freeze" my current setup ... wife would love that :D

...otherwise, it is a great excuse to "freeze" my current setup ... :D

Let me put my boots on, it's starting to get deep :rolleyes: LOL

Let me put my boots on, it's starting to get deep :rolleyes: LOL

:D :D

me thinks dd knows bd all too well :eek:

well, logitech came through in a big way and shipped me a brand new, factory fresh, retail-sealed package of the 880...i truly wasn't expecting this...i figured at best they would send me a new cradle and at worst tell me sorry but you are out of warranty.

i could have lived with either as i can get the remote to charge in the cradle, it just takes some coaxing...sort of like ... nvm :)

anyhow, i did install the old software and it seems it will permit me to use the new remote to download the "update" file and then apply it to the old remote without running into the fact that the old remote was "removed from [Logitech's] database" ...

so now i backup should anything go wrong...

of course the wife jeered at me yesterday believing that i purchased yet another toy :eek:

of course the wife jeered at me yesterday believing that i purchased yet another toy :eek:

And there is no reason to freeze your current setup now, except maybe your wife :eek::D

Well, 2yr's into ownership and the Optical Block was replaced. I had a yellow line (about 2 inches wide) and yellow staining on the right side of the display. The set was also showing an overall green hue across the entire screen. The good news, the Qualia had a 3yr warranty & It looks great again.

Does anyone know if the problem is fixed, or if this will be a "every two year" replacement. I'm very glad I purchased the Sony extended warranty!

John

Well, 2yr's into ownership and the Optical Block was replaced. I had a yellow line (about 2 inches wide) and yellow staining on the right side of the display. The set was also showing an overall green hue across the entire screen. The good news, the Qualia had a 3yr warranty & It looks great again.

Does anyone know if the problem is fixed, or if this will be a "every two year" replacement. I'm very glad I purchased the Sony extended warranty!

John

what a coincidence, mine is being replaced as well :eek:

well, about 2-1/2 hours total...very proficient tech...i am quite happy with the "new" picture :)

i suppose i'll have to inquire about umr's schedule for the northeast.

interestingly, i'm not sure why i thought otherwise, but replacing the OB did not alter any of the calibration settings umr made to my Pro mode in the past...i can't see how they are accurate any longer given it is a new OB and i'm presuming that all three sxrd panels, as well as the optics (the optics i saw clearly) are housed within the OB.

I can't get over how "vibrant" everything seems again and how black the blacks appear...it is definitely like the lamp fading away, you just don't realize it until it gets to the extreme.

in honor of the return of black to my Q, i'll be watching a horror flick...one missed call :)

hope its good...

maybe i'll pop in across the universe for the wifey first.

Well, 2yr's into ownership and the Optical Block was replaced. I had a yellow line (about 2 inches wide) and yellow staining on the right side of the display. The set was also showing an overall green hue across the entire screen. The good news, the Qualia had a 3yr warranty & It looks great again.

Does anyone know if the problem is fixed, or if this will be a "every two year" replacement. I'm very glad I purchased the Sony extended warranty!

John

John,

I don't think anyone knows if the replacement OB's will last any longer, but as you did, many of us purchased extended warranties. Those OB's cost too much to take a chance. How many hours did you have on your Q? I had ~7,500 hours.

I can't get over how "vibrant" everything seems again and how black the blacks appear...it is definitely like the lamp fading away, you just don't realize it until it gets to the extreme.

in honor of the return of black to my Q, i'll be watching a horror flick...one missed call :)

hope its good...

maybe i'll pop in across the universe for the wifey first.

BD,

The 006's really look great with a new OB. Too bad the OB's cost so much, it would be really cool to put a new one in every year just like a new bulb :cool:

It must be horror night. I got my 5 free Blu-ray movies today from when I got the BD30 and one of them is Stir of Echoes, so I am watching that tonight :eek:

Hi, I'm not sure about the hours. All I know the TV is on a lot!

BD,

The 006's really look great with a new OB. Too bad the OB's cost so much, it would be really cool to put a new one in every year just like a new bulb :cool:

It must be horror night. I got my 5 free Blu-ray movies today from when I got the BD30 and one of them is Stir of Echoes, so I am watching that tonight :eek:


I got my 5 free (in addition to 5 free when I bought the BD30) a few days ago. I did not get the Last Waltz and am sorry I did not ask for it. OH well, that is why they invented Netflix.

We watched Water Horse last night and was surprised at the low level of color there was. In the extras, however, they were fine. I wonder why they do this at times?

I still have my DVE BR in shrink wrap!!

btw, i was not aware but maybe others were and i just missed the discussion somehow, but the 006 has a slew of test patterns accessible through the service menus. not sure exactly how the tech accessed them but there were over 20 screens that i saw him cycle through.

We watched Water Horse last night and was surprised at the low level of color there was. In the extras, however, they were fine. I wonder why they do this at times?

I still have my DVE BR in shrink wrap!!


The DVE BR won't do much good in the shrink wrap ;)

I watched Water Horse last weekend and really enjoyed it. The High-Def Digest review said this about the picture: Colors are almost pastel-like in the use of muted but still appealing hues, which are clean and consistent. Blacks are excellent and contrast excels, giving the image plenty of depth. The print is spotless. I was also impressed with the blend of CGI and live action, with the image retaining its sharpness rather than lapsing into that soft "motion blur" look. Sony also lays off the edge enhancement, so the transfer feels natural and detailed. Perhaps 'Water Horse' doesn't have enough oomph to rank as instant demo material, but it's a wonderfully effective presentation.

I thought there was some nice 3D, especially in the repair building. I really liked the last part, it gave my subs a good workout. :D

The DVE BR won't do much good in the shrink wrap ;)

I watched Water Horse last weekend and really enjoyed it. The High-Def Digest review said this about the picture: Colors are almost pastel-like in the use of muted but still appealing hues, which are clean and consistent. Blacks are excellent and contrast excels, giving the image plenty of depth. The print is spotless. I was also impressed with the blend of CGI and live action, with the image retaining its sharpness rather than lapsing into that soft "motion blur" look. Sony also lays off the edge enhancement, so the transfer feels natural and detailed. Perhaps 'Water Horse' doesn't have enough oomph to rank as instant demo material, but it's a wonderfully effective presentation.

I thought there was some nice 3D, especially in the repair building. I really liked the last part, it gave my subs a good workout. :D


Yes, I had seen that review. I also thought the pic was great...just not a lot of color. I also liked the use of the 5.1 for sounds that came from the rear.

P.S. I may have to take the shrink wrap off soon! :-)

Friends,

As many of you know I was diagnosed with esophageal cancer almost three years ago. I went through chemo and radiation, and at the end of 2005, a biopsy and PET scan didn’t show any cancer. So we elected to leave the burnt out tumor in place that is located just above the entrance to the stomach.

Over the last several months I developed increasing problems with getting food down. So over the last several weeks I have had an endoscopy with biopsy, followed with a PET scan. Both confirmed the cancer was growing at the tumor location. The tumor had almost closed off my esophagus. The Gastro guy used a balloon to expand the opening. That helped. Since then, the Oncologist had me do a full body bone scan and CT scan. The good news is the cancer is a “localized reoccurrence”, which means it has not spread. In a week I am going to start two months of chemo. I can’t do anymore radiation (already glowing). And after the chemo torture I will have the tumor removed. That will involve moving the remainder of my stomach up to reattach to the remainder of the esophagus. So the bottom line is we took a chance and it didn’t work out, but it is fixable.

I had a medi-port reinstalled in my left chest Thursday. The other one was removed in January of 2006. The surgeon cut the old scar tissue out and put it in the same place. I get to take the dressing off Sunday. I asked him to give me a scar that looks like a shark bite. He said OK, but I think he was kidding. Kind of funny though, the port is only 1 inch across and the dressing is 8x6 inches (now I’m kidding ;)). We’ll see tomorrow. Anyway, the Norco 10-325’s are doing the trick for the pain :D.

Friends,

.


You will be in our prayers and thoughts. Keep that strong positive attitude.


Stew

dd, my heart sank when i read this as i had noticed you weren't online as much and became concerned...

you will definitely be in my thoughts and prayers!!!!

dd, since Penton-Man left this thread, you have been the back bone. You are always the first to answer questions, share information, and keep a smile on our faces with your humor. I hope some of us can do the same for you.

You have demonstrated incredible courage and I remain confident your wonderful spirit will bring you through this next episode (TV jargon ;)) feeling better and stronger than ever.

Good luck my friend, may the force be with you! :)

Divedude:
Our prayers and thoughts are with you; you can and will do it.

I have noticed a green tint on my Qualia only under certain conditions. It is usually when a face is in the shade or darker lighting conditions.
When watching certain cable channels, the ads can look great, while Harry Potter on Saturday night looked green tinted.
Many standard DVDs play off colored and at times with a green tint; Blu ray is fine.
Is it time to call Sony?

Thanks to all for a great forum.
Regards,
Dave in San Juan Capistrano

Thanks guys :)

I really appreciate all of your warm thoughts. I have confidence I'll come out of this OK. Took the dressing off and no shark bite scar. So I guess I am going to have to give the sharks another chance when I get well :D

Thanks guys :)

I really appreciate all of your warm thoughts. I have confidence I'll come out of this OK. Took the dressing off and no shark bite scar. So I guess I am going to have to give the sharks another chance when I get well :D

Geeze, he didn't even draw one in?

Take care...

DD - all the best from me and my wife. You have made my life and all of ours a richer experience. I hope things turn out as best as possible and I am sorry the gamble didn't pay off. I want to hear many more tales of underwater adventures and hopefully this will go smoothly as possible to let you get back to what you love.

Here's rooting for you with Mini-Dive on your side you can conquer anything!

Divedude:
Our prayers and thoughts are with you; you can and will do it.

I have noticed a green tint on my Qualia only under certain conditions. It is usually when a face is in the shade or darker lighting conditions.
When watching certain cable channels, the ads can look great, while Harry Potter on Saturday night looked green tinted.
Many standard DVDs play off colored and at times with a green tint; Blu ray is fine.
Is it time to call Sony?

Thanks to all for a great forum.
Regards,
Dave in San Juan Capistrano

Yes !! Time to call.

thestewman:

Thanks for the advice. Will let you all know what happens.
Love the Q; a great picture and soon to get better.

divedude:
Glad to hear all is going well. You are in our thoughts and prayers.

Thanks to all for a great forum.
dave

thestewman:

Thanks for the advice. Will let you all know what happens.
Love the Q; a great picture and soon to get better.

dave

dave,

Have you tried looking at an old B&W movie, like they play on TMC. That is where I was really able to see the green. I couldn't get rid of it by even turning the tint all the way red. The good thing is when you get the new OB, you will fall in love with the Q all over again :D

with Mini-Dive on your side you can conquer anything!

Now if I can just keep him out of the pain pills. He likes to blow them out of his snorkel like a bean shooter and his friend the shark likes to catch them ;)

http://i47.photobucket.com/albums/f200/divedude/MiniDivePillShooter.jpg

DD - My heart goes out to you man! Get better.

Paul

Hi:
Just a follow up. Called Sony; talked to a couple of ladies in Manila; customer support. Turns out I should have called the warranty service.
To make a long story short, one of the Sony ladies had me unplug the Qualia for a minute and turn it on again.
The reboot brought back the color.
So no new light engine just yet, but I am a happy camper.
Regards to all for a great forum.
Dave in San Juan Capistrano

dive dude,

For when you're back to normal . . .

http://www.prnewswire.com/cgi-bin/stories.pl?ACCT=109&STORY=/www/story/04-29-2008/0004802473&EDATE=

Hi:
Just a follow up. Called Sony; talked to a couple of ladies in Manila; customer support. Turns out I should have called the warranty service.
To make a long story short, one of the Sony ladies had me unplug the Qualia for a minute and turn it on again.
The reboot brought back the color.
So no new light engine just yet, but I am a happy camper.
Regards to all for a great forum.
Dave in San Juan Capistrano

Wouldn't that be amazing if that were the fix for all of them? I know I was never asked to unplug mine, and it is on a UPS, so it never loses power :eek:

dive dude,

For when you're back to normal . . .

http://www.prnewswire.com/cgi-bin/stories.pl?ACCT=109&STORY=/www/story/04-29-2008/0004802473&EDATE=

jb007,

That is a cool little waterproof camera. I think Mini Dive might be wanting one for his birthday (if we can ever figure out when that is). The spy mode would be great to get that picture of a critter too afraid to come out of its hole while a big scarry diver is floating around blowing bubbles :D

Now as far a "back to normal", I expect to get well, but it has been a very long time since I've been considered "normal" :D:D

Hi:
Just a follow up. Called Sony; talked to a couple of ladies in Manila; customer support. Turns out I should have called the warranty service.
To make a long story short, one of the Sony ladies had me unplug the Qualia for a minute and turn it on again.
The reboot brought back the color.
So no new light engine just yet, but I am a happy camper.
Regards to all for a great forum.
Dave in San Juan Capistrano
I have no doubt your Qualia is OK, but as a check I would go to the channel your TV provider uses
for TCM (Turner Movie Classics) and while they are broadcasting a Black/White movie I would check
the video to be sure it is Black/white, not gray or tinted green and there are no bands of color in the vdeo picture.

Stew

Hi:
Thanks for the advice regarding TMC and what to look for.
I will let you know as things progress.
Great advice, and much appreciated.
Regards to all,
Dave

Just wanted to thank everyone for the great advice on this forum. My Q went black a few times last week, then stayed black, green standby blinking. I hoped it was the lamp. Called Qualia line and they are shipping new lamp....b/o until at least May 21. I ordered a lamp from the only place online I found with one actually in stock. Received today (from DLPlampsource). Disappointed that it's not a real Philips, but does have one year warranty. Anyway, cleaned the light engine cover glass (lot of black), lamp housing wouldn't quite seat. Discovered connector from lamp slightly different. Then discovered leads screw onto lamps, so switched the original leads to replacement lamp, and voila, the Q lives again. Guess I've been lucky, lamp had 3198 hours on it. Doubt this one will last as long, but sooooo nice to have the big screen back.

Just wanted to thank everyone for the great advice on this forum. My Q went black a few times last week, then stayed black, green standby blinking. I hoped it was the lamp. Called Qualia line and they are shipping new lamp....b/o until at least May 21. I ordered a lamp from the only place online I found with one actually in stock. Received today (from DLPlampsource). Disappointed that it's not a real Philips, but does have one year warranty. Anyway, cleaned the light engine cover glass (lot of black), lamp housing wouldn't quite seat. Discovered connector from lamp slightly different. Then discovered leads screw onto lamps, so switched the original leads to replacement lamp, and voila, the Q lives again. Guess I've been lucky, lamp had 3198 hours on it. Doubt this one will last as long, but sooooo nice to have the big screen back.

the replacement lamps i've purchased have been original sony lamps (never did call sony for my free replacement...i should get on that).

anyhow, there is no leads that need to be screwed onto the lamp...you simply unscrew the housing bolts on the lamp housing (two iirc), pop out the old one, slide the new one in and tighten up the two housing bolts with the included hex wrench...you have to pop the cover back on before the lamp will work (i've scratched my head at least once with that one...).

the first post of this thread has a couple of links for replacements...i've only ever used http://www.ercservice.com/lamps/sonylamps/XL5000.html [i see they are OUT OF STOCK :eek:] but others here have used those listed in the first post.

[EDIT: the first post only has one link for a replacement bulb AND that one indicates OUT OF STOCK too :eek: ... i'm a bit nervous about this...]

[EDIT 2: i see that tvlampsforless has it in stock http://www.tvlampsforless.com/XL_5000_p/xl5000.htm]

Hi:
I just ordered an XL5000 from ERCservice.
She emailed that it was on back order, and then emailed again that she got four of them in.
One is mine and on the way!
If you need one, try there first.
Great forum.
Regards,
Dave

Thanks guys. First post has been updated to now reflect 3 online stores to order lamp (bulb) replacements.

jb007

the replacement lamps i've purchased have been original sony lamps (never did call sony for my free replacement...i should get on that).

anyhow, there is no leads that need to be screwed onto the lamp...you simply unscrew the housing bolts on the lamp housing (two iirc), pop out the old one, slide the new one in and tighten up the two housing bolts with the included hex wrench...you have to pop the cover back on before the lamp will work (i've scratched my head at least once with that one...).

the first post of this thread has a couple of links for replacements...i've only ever used http://www.ercservice.com/lamps/sonylamps/XL5000.html [i see they are OUT OF STOCK :eek:] but others here have used those listed in the first post.

[EDIT: the first post only has one link for a replacement bulb AND that one indicates OUT OF STOCK too :eek: ... i'm a bit nervous about this...]

[EDIT 2: i see that tvlampsforless has it in stock http://www.tvlampsforless.com/XL_5000_p/xl5000.htm]

Be Aware this is what the web site of DLPLampSource states:

This is the original manufacturer replacement lamp used by Sony in their TV housing part # XL-5000.

Please note, this is the lamp only, and must be installed in your existing housing.


This is what Lampsforless States:

The following replacement lamps are for Sony brand big screen tv's only. These tv lamps are manufactured by Philips and are for TV's that range from sizes 42" to 70."

Manufactured by Philips means that these lamps are OEM manufacturer original. If you open up your lamp you will see the Philips brand on the bulb of most of the following models, please read the Miscellaneous section of the "Terms of Use" for better understanding. Please be aware of OEM compatible lamps, as they will most likely last a few months and have a high failure rate. Saving a few dollars will actually cost you more in the long run with OEM compatible lamps.

I just ordered one to have an extra on hand from Lampsforless

Stew

Be Aware this is what the web site of DLPLampSource states:

This is the original manufacturer replacement lamp used by Sony in their TV housing part # XL-5000.

Please note, this is the lamp only, and must be installed in your existing housing.


This is what Lampsforless States:

The following replacement lamps are for Sony brand big screen tv's only. These tv lamps are manufactured by Philips and are for TV's that range from sizes 42" to 70."

Manufactured by Philips means that these lamps are OEM manufacturer original. If you open up your lamp you will see the Philips brand on the bulb of most of the following models, please read the Miscellaneous section of the "Terms of Use" for better understanding. Please be aware of OEM compatible lamps, as they will most likely last a few months and have a high failure rate. Saving a few dollars will actually cost you more in the long run with OEM compatible lamps.

I just ordered one to have an extra on hand from Lampsforless

Stew

i've never purchased from either of these, only xrc.

i believe dd has bought from lampsforless without issue...

i've never purchased from either of these, only xrc.

i believe dd has bought from lampsforless without issue...

I have purchased my last two lamps from TVLampsforless. They are exactly what came with the Q, lasted just as long and I got quick delivery :D

btw, did i mention, the warranty service tech who worked on my set stated that having a professional (or personal) calibration where the service menu is accessed and tweaked is a violation of the warranty, according to sony :eek:

we went back and forth on this a couple of times but i certainly didn't want to argue while he was doing such a great job replacing my ob ...

food for thought ... i don't think it will curtail the practice, but i would love to get the official word from sony on this.

the other interesting tidbit he left me with was that service under the extended warranties, even those purchased directly from sony (according to his belief), is handled by a "second-tier" service provider, i.e., not as good :eek: while dumbfouned, i found myself believing his assertion as he once did work directy for sony when sony retained the warranty service function within its organization...but then sony, to cut costs, got rid of the function internally and outsourced.

btw, did i mention, the warranty service tech who worked on my set stated that having a professional (or personal) calibration where the service menu is accessed and tweaked is a violation of the warranty, according to sony :eek:

we went back and forth on this a couple of times but i certainly didn't want to argue while he was doing such a great job replacing my ob ...

food for thought ... i don't think it will curtail the practice, but i would love to get the official word from sony on this.



I was told the same thing by Sony Cierge :eek: Didn't stop me. My Q006 looks wonderful after the umr calibration :D

This has been a big issue with many TV company's... Sony & all manufactures think they have everything perfect ? Your set should go to a standard of D 6500 with a proof sheet showing how the Set passed that gray scale. But they did not do this even on the Qualia ? ... They say We check every so many in quality control to know we still have the correct settings... OK, this is where calibration comes in . He calibrates Your set for the best it can do. YouTweak because they don't tell us what something does does in the menu. Calibraters learned from the Tweak Folk, But they are not doing something New that has not been tested to improve Your set.

This has been a big issue with many TV company's... Sony & all manufactures think they have everything perfect ? Your set should go to a standard of D 6500 with a proof sheet showing how the Set passed that gray scale. But they did not do this even on the Qualia ? ... They say We check every so many in quality control to know we still have the correct settings... OK, this is where calibration comes in . He calibrates Your set for the best it can do. YouTweak because they don't tell us what something does does in the menu. Calibraters learned from the Tweak Folk, But they are not doing something New that has not been tested to improve Your set.

i think having a test certification printout for each set would be desirable and should be mandated by consumer agencies ... like when i buy my apc ups or my pc power and cooling psu, they provide test data for each unit!

I was told the same thing by Sony Cierge :eek: Didn't stop me. My Q006 looks wonderful after the umr calibration :D

yes, obviously many here did as you did :D

I think Sony & others should join the Club. I have talked & tried to get Sony to have a Proof sheet. Get some of the best clibrators like UMR they would certifi to do Your set. This would plus the sale... But they don't even offer it at an extra cost ? The new User Manuals don't give You a clue of what settings to start with on Todays... Kinda tell You what they do. So does this make Vivid , Standard , factory the best ? OK in Custom they gave us Gray Scale settings. They could of give us the starting settings to make D6500... We all know like Vivid everyting is to Blue to look brighter when You sell them.

btw, did i mention, the warranty service tech who worked on my set stated that having a professional (or personal) calibration where the service menu is accessed and tweaked is a violation of the warranty, according to sony :eek:

we went back and forth on this a couple of times but i certainly didn't want to argue while he was doing such a great job replacing my ob ...

food for thought ... i don't think it will curtail the practice, but i would love to get the official word from sony on this.

the other interesting tidbit he left me with was that service under the extended warranties, even those purchased directly from sony (according to his belief), is handled by a "second-tier" service provider, i.e., not as good :eek: while dumbfouned, i found myself believing his assertion as he once did work directy for sony when sony retained the warranty service function within its organization...but then sony, to cut costs,



I was told the same thing by Sony Cierge :eek: Didn't stop me. My Q006 looks wonderful after the umr calibration :D

If you didn't tell them I don't believe they would ever know.


Stew

for the bd-30 sporting Q owners:

http://panasonic.jp/support/global/cs/bd/download/bd30/bd30_na.html

I have purchased my last two lamps from TVLampsforless. They are exactly what came with the Q, lasted just as long and I got quick delivery :D

The Q bulb I purchased last week from TVLampsforless arrived today. It was a pleasant surprise to purchase it for $50 less than anywhere else and then find out it was a genuine Sony bulb

Stew

The Q bulb I purchased last week from TVLampsforless arrived today. It was a pleasant surprise to purchase it for $50 less than anywhere else and then find out it was a genuine Sony bulb

Stew


Just got mine today from there also. In addition I ordered an extra bulb for my Sony 55A2000. Came fast and I am very happy.

Thanks all!

The Q bulb I purchased last week from TVLampsforless arrived today. It was a pleasant surprise to purchase it for $50 less than anywhere else and then find out it was a genuine Sony bulb

Stew

They are a Sony Service Center. Glad you are happy :)

Just got mine today from there also. In addition I ordered an extra bulb for my Sony 55A2000. Came fast and I am very happy.

Thanks all!

^ ;)

for the bd-30 sporting Q owners:

http://panasonic.jp/support/global/cs/bd/download/bd30/bd30_na.html

Thanks, downloading now :D

EDIT:

Updated now :D

for the bd-30 sporting Q owners:

http://panasonic.jp/support/global/cs/bd/download/bd30/bd30_na.html


Thank you. I will see what everyone is saying about it on the BD30 forum. Did you upgrade and did it fix anything?

Thank you. I will see what everyone is saying about it on the BD30 forum. Did you upgrade and did it fix anything?

i only got a chance to burn the disc this morning but haven't had the chance to perform the upgrade...not sure what it fixes (maybe it addressed dd's problem with audio dropouts on TrueHD (Dewey Cox)?? i had that title from blockbuster but returned it without watching b/c i just didn't have the time and nobody wanted to watch it with me :()

i'll apply the update anyhow, even though i don't have any specific problems i'm trying to address...that's just part of having upgrade-itis ... very painful condition...usually attacks the wallet pretty hard!

it says for stability and compatibility...that's good enough for me :)

i only got a chance to burn the disc this morning but haven't had the chance to perform the upgrade...not sure what it fixes (maybe it addressed dd's problem with audio dropouts on TrueHD (Dewey Cox)?? i had that title from blockbuster but returned it without watching b/c i just didn't have the time and nobody wanted to watch it with me :()

i'll apply the update anyhow, even though i don't have any specific problems i'm trying to address...that's just part of having upgrade-itis ... very painful condition...usually attacks the wallet pretty hard!

it says for stability and compatibility...that's good enough for me :)

Yeah...it is supposed to fix the dropouts.

I will upgrade as well. So far I can go from BR to Sd without an issue and hope to keep it that way.

Now, for upgrade-itis, on to XP SP3!

(maybe it addressed dd's problem with audio dropouts on TrueHD (Dewey Cox)??


I hope so, I don't want the Dewey Cox to have dropouts ;)

TV Lamps for Less is great. Just received one from them-perfect. Ordered a xl-5000 lamp without housing from bulbsolutions.com and returned it because it came with glass detached, and missing the 3 metal attached heat shields. Has anybody had success getting a lamp only from a supplier without these problems and the missing parts?

Bob

Hi divedude. :)
Mpsan gave me a heads-up to your health situation. :(

Just remember that in your bleakest moments you’ve got Qualians all over the world pulling for you in regards to a quick and safe recovery. :)

Also, see if you can get the docs to give you a copy of your chest x-ray on a CD-R. At the very minimum, it should be a great conversationalist piece.

Hang in there bud :), let everyone know when the day of your surgery is so that those inclined can say a prayer or even have a mass said on your behalf.

Later.

P.S.
Guys, if you desire to PM me, you’re unfortunately going to have to sign up as members and PM me on *that other forum* as I don’t visit here (unless it’s something like a medical emergency) and I surely don’t check my PM’s…..nothing personal.

Hi PM,

It is really great to hear from you and I appreciate it very much :) The things I go through to get you to post on this forum ;)

Mini Dive says HI. I will ask for a CD of the x-ray. It will be interesting after they rearrange things.

dd
sorry to here about your health issues
I will be thinking of you ,.. you will beat this

be well
Ross

I showed this picture of an IMAX housing to Mini Dive and told him it was a submarine. :D Now he wants one :eek:

http://i47.photobucket.com/albums/f200/divedude/IMAX2.jpg

TV Lamps for Less is great. Just received one from them-perfect. Ordered a xl-5000 lamp without housing from bulbsolutions.com and returned it because it came with glass detached, and missing the 3 metal attached heat shields. Has anybody had success getting a lamp only from a supplier without these problems and the missing parts?

Bob

Well, I guess I'll try again. Anybody?

Not clear why you want just the lamp and not the housing :confused:

Well, I guess I'll try again. Anybody?

For the small difference in price ?

It pays to save a used but still functioning bulb for backup in a emergency.

Bulb is about $60 less than the current Lamps for Less $280 (plus shipping and CA sales tax) or about $98 less for me in total. I guess no one here has replaced the bulb only.

I keep a working spare-thanks.

Green blob is starting to show. Sure glad I got the extended warranty. However,this should be a Sony covered defect, like they are doing on the sxrd sets(I also have one of those).

I do agree with you, $98.00 is a signifcant amount for only having to transfer over a couple of parts to a new bulb.

I wonder if the Sony SXRD front projectors suffer from the green screen effects ? I haven't checked the other forums.

clean off that glass window that is exposed inside the set when you pull the lamp assembly out...i'd bet that that is the source of the green blob...

absolutely still loving my new OB; can't believe how much bluer my blues are and how much more vibrant the picture is in general...

OK, I don't think my wife can ever complain about my hobby/addiction ever again :eek:

http://www.electronichouse.com/article/diyer_spends_1_million_on_audio/

OK, I don't think my wife can ever complain about my hobby/addiction ever again :eek:

http://www.electronichouse.com/article/diyer_spends_1_million_on_audio/

He does have a couple of BD30's and that is cool, now if he just had a great TV ;):D

He does have a couple of BD30's and that is cool, now if he just had a great TV ;):D

Maybe he is waiting for his IRS rebate check!

Maybe he is waiting for his IRS rebate check!

i bet you can pick one up these days for less than the OB replacment cost :eek:

Maybe he is waiting for his IRS rebate check!

Rebate check ??? They sent me notice they are sending me a rebate bill :eek:;):D

clean off that glass window that is exposed inside the set when you pull the lamp assembly out...i'd bet that that is the source of the green blob...

absolutely still loving my new OB; can't believe how much bluer my blues are and how much more vibrant the picture is in general...

Yeah I had lost blue pretty much and not even realized it. Now the purples and blues really shock me watching material I had seen dozens of times and not realized the deterioration.

As for the green blob at least one service tech claimed that even if the glass was pretty blackened it wouldn't have much of an impact on the picture (probably dimming). I imagine you may have a dying OB - I wouldn't trouble shoot it too much just call it in and get ready for a ride (verify what installers are in your area!!! and their expertise!!) if you get a good installer things should go pretty smoothly.

Yeah I had lost blue pretty much and not even realized it. Now the purples and blues really shock me watching material I had seen dozens of times and not realized the deterioration.

As for the green blob at least one service tech claimed that even if the glass was pretty blackened it wouldn't have much of an impact on the picture (probably dimming). I imagine you may have a dying OB - I wouldn't trouble shoot it too much just call it in and get ready for a ride (verify what installers are in your area!!! and their expertise!!) if you get a good installer things should go pretty smoothly.


I used the national outfit that Sony recomends on their service/support site and I'm still amazed at how efficient, smooth and trouble-free the whole thing went...from web-based scheduling to OB replacement (they showed w/a new OB; that's being prepared!).

From some of the stories of other owners I was expecting a possible rocky ride, instead there wasn't even a bump or pothole :D

Rebate check ??? They sent me notice they are sending me a rebate bill :eek:;):D

LOL

It is we who should be making you smile and laugh during this time ... God bless you, dd!

If I ever have the oppty to get down to our facilities in El Paso I'm going to drop you a dime (I suppose today it is more appropriate to say I'll tap you a text ;))

OK, who is with me on this...

http://www.espnremote.com/

i bet you can pick one up these days for less than the OB replacment cost :eek:


Good bet as our son did just that in Denver!

Rebate check ??? They sent me notice they are sending me a rebate bill :eek:;):D

Can you believe they sent out a notice to everyone informing us about that!!!

It's not Smell-O-Vision, but MPEG seeks sensory effects (http://www.eetimes.com/news/latest/showArticle.jhtml;jsessionid=LN4SZYMZDMJ2WQSNDLSCKHA?article ID=207801623)
Junko Yoshida
EE Times
(05/21/2008 1:55 PM EDT)


MANHASSET, N.Y. — OK, it's not exactly a Smell-O-Vision.

But imagine a world where multimedia content on your mobile device could trigger sensory effects such as fear, suspense or affection--all beyond what you'd normally experience from great scripts, plots, acting and directing. MPEG, an international group which successfully developed digital-audio video compression formats widely used in today's digital TV, DVD and MP3 players, has set its sights on the development of a standard for sensory effects.

The MPEG group has just issued a call for proposals on the technology called "Representation of Sensory Effects (RoSE)." It is also looking for a way to introduce real-time sensory experiences to ordinary audio-visual content.

The sensory effects under consideration include such special effects like opening and closing curtains for mood changes, scare effects made by scent devices, flame-throwers, fog generators and shaking chairs. By adding such sensory effects, the group said it hopes to provide consumers with greater realism when viewing multimedia content.

...

holy crap, i can just see all the houses getting burned down during a viewing of backdraft!!!

[QUOTE=BenDover;13902597]clean off that glass window that is exposed inside the set when you pull the lamp assembly out...i'd bet that that is the source of the green blob...

Thanks for the response, but I clean that window about every 3 months and whenever I change lamps. I believe a new OB is in order. Green is much worse when set is first turned on. Wife is a TV addict worse than I, so set gets used 16-18 hrs/day. Bulbs last only 10 months.

holy crap, i can just see all the houses getting burned down during a viewing of backdraft!!!

I'm more worried about the flame-throwers coming out of that cell phone in my pants pocket :eek:

A minor blip on the world of audio - I decided to pick up a new receiver. I was impressed on the reviews of the new ONKYO TX-SR606 7.1 Channel so I ordered one. 4 hdmi in, upscaling of all analog inputs to 1080i, remixing of all inputs to 7.1 (time to finally add my 7th speaker), and rebalancing of audio to allow for lower volume enveloping surround sound.

My only question is I currently have my 6.1 setup with the surrounds at about 2 and a half feet above ear level, If I go 7.1 I will have to have the 2 rear at about 4 feet+ above room level right at the top of the wall and in the corners. I know this will reinforce their signal a bit being at the apex of 2 walls and the ceiling, should I move the two side speakers up to the top of the wall as well? I also usually "aim" my speakers at the seating position should I avoid doing this?

And will having the speakers so much higher actually mean my 6.1 is going to sound better than the higher placed 7.1 setup? (I know it varies based on room acoustics etc but just an off the cuff guess is fine). If it seems like the 7.1 is worse I can always stick with the 6.1 but if it seems like a bad idea to up it to 7.1 before I start that would save me the work :).

A minor blip on the world of audio - I decided to pick up a new receiver. I was impressed on the reviews of the new ONKYO TX-SR606 7.1 Channel so I ordered one. 4 hdmi in, upscaling of all analog inputs to 1080i, remixing of all inputs to 7.1 (time to finally add my 7th speaker), and rebalancing of audio to allow for lower volume enveloping surround sound.

My only question is I currently have my 6.1 setup with the surrounds at about 2 and a half feet above ear level, If I go 7.1 I will have to have the 2 rear at about 4 feet+ above room level right at the top of the wall and in the corners. I know this will reinforce their signal a bit being at the apex of 2 walls and the ceiling, should I move the two side speakers up to the top of the wall as well? I also usually "aim" my speakers at the seating position should I avoid doing this?

And will having the speakers so much higher actually mean my 6.1 is going to sound better than the higher placed 7.1 setup? (I know it varies based on room acoustics etc but just an off the cuff guess is fine). If it seems like the 7.1 is worse I can always stick with the 6.1 but if it seems like a bad idea to up it to 7.1 before I start that would save me the work :).

where is your single back surround located right now? generally, what i've read is that the back surrounds should be at ear level and they should be about 2-4 ft apart; i think this parameter might be more critical than the height placement. i have my side surrounds placed higher than my rear surrounds b/c i have no other option for the sides.

bottom line though, the rear surrounds really aren't all that active and when they are not much more than just background/ambience levels.

not many good 7.1 mixes out there, unfortunately.

My single back surround is at the same height as the others (about 2 and a half feet over where my ears are when seated) it is located directly behind the seating area. I had read surrounds should be over 2 feet over the ears - in my case there is a door in the back wall. This means that either I go over the door frame (which means it is at the top of the wall) or else I have about 30 inches in between speakers (which I admit seems silly but perhaps serves a real purpose). That is assuming I keep the speakers centered of course but I can't imagine not having my speakers be equidistant from the wall.

The Onkyo claims to turn everything into a 7.1 and to remix it so you stay in a great surround envelope so it should be using those back 2 constantly (if it works as advertised). You just have to do the upmix settings which I intend to do.

Hi everyone..... Long time no speaky.

I too had the greenish hue on one side of the screen and had my Light Engine replaced under warrenty. Unit is now as beautiful as the day it arrived waaaaaay back on that wonderful April morning.

I have been snifing around that 70inch LCD as a potential replacement for my 006. Now that SONY is totally out of SXRD or anything besides LCD (and OLED) I am worried what happens if this new light engine goes green. (I know Al Gore wants us all to go green but this is where I draw the line)

I've got a lot of reading to do to catch up on the thread.......

My light engine was one of the first to go and was replaced some time ago. I have the GE 5-yr extended warranty and so, if it goes again, I think I'm protected because they will either fix it, or replace it. That is, if GE is still in the warranty business, then--or the purchaser of the business is a decent company. I'm hoping that Sony has a comparable-sized OLED at that time--they just announced they will produce "medium-sized" OLED sets in '09. I suppose that means 37 in, or so.

Does anyone know if GE is even selling the extended warranty of the Q any more? It would seem like a bad bet, to me.

Just when you thought it was safe to go in the pool :eek:

http://www.radioraft.com/

It seems to be magnetic :D

http://www.radioraft.com/gallery.html

Just when you thought it was safe to go in the pool :eek:

http://www.radioraft.com/

It seems to be magnetic :D

http://www.radioraft.com/gallery.html

Go go robots - although I am not sure I want them taking over pools as well.

I just bought the wife 2 robots (the roomba vacuum and the scooba mop). The newest roomba is a TON better than my old mark 1 (whose battery died many years ago and has just been taking up space). The robotic lawnmower keeps me in on hot days and now the wife can avoid dealing with floor care. Hurry up and offer the Asimo for home cleaning needs! I want all of my clothes folded within a milimeter of tolerance and the tub and sink to glisten within 5 mins of their use :).

Ben,
Thanks for the advice for now I guess I will keep all of my speakers pretty low and have the rear surrounds 2 and a half feet from each other. A bit close but I can always try having them further apart and much higher on the wall.

i want a qualia oneday!!

i want a qualia oneday!!

Too bad Journeyman was cancelled by NBC ;)

Greetings, all. It's been a long time since I posted. But I am finally getting around to replacing my Q006 bulb. Got the free one en route. Didn't fail, even after lots of usage, but it was getting pretty dim, especially since we started using the Wii on it!

So, I thought of you guys and decided to check in. Hope all is well!

Cheers

Hi Joel,

Great to see you back, please don't be a stranger :)

So how many hours do you have on the 006? An sign of the green tint or other problems with your optical block. Several of us have had ours replaced.

Just thought I'd let people know that GE is offering a warranty that you pay monthly, indefinately, covering parts, labor, travel on our sets. They are sending me the contract so I'll find out what's excluded.

I was quoted $23.33 per month and purchased as I can cancel at no cost before the contract starts (30 day buffer period).

Since I plan on being burried with this impulse buy, I thought it would be a good idea... :) I love it every day though!

clean off that glass window that is exposed inside the set when you pull the lamp assembly out...i'd bet that that is the source of the green blob...

Thanks for the response, but I clean that window about every 3 months and whenever I change lamps. I believe a new OB is in order. Green is much worse when set is first turned on. Wife is a TV addict worse than I, so set gets used 16-18 hrs/day. Bulbs last only 10 months.

Bobziola,

When you pull the lamp assembly every 3 months, you cleaning the metal screen on the bulb housing? I started doing that after my first two bulbs went at 8 months ea (approx). Since then I have had the same bulb in for a year and a half plus.

Another question, did you get the bulb from BulbSolutions and put it in an old housing? I'm wondering how that worked out as I have two old housings (both have clogged screens from pollen and that's what killed the bulbs).

Question 1. I clean that metal screen on the bulb housing and the glass that is on the left side of the inside cavity after the bulb is removed. (Recommend you Use lens cleaner and lens cleaning tissue for this).
2.I tried to replace bulb only from Bulb Solutions, but besides having to carefully remove and reinstall 4 thin metal screens from old bulb, the glass covering the bulb was loose as received, and I didn,t want to attempt to find a high temperature epoxy to secure it. Bulb Solutions is reputable, as they refunded my payment to them in full, although I had to call them twice to get it.
Bob

Thanks Bobzoila.

I also run the TV in Energy saving mode. It takes a few days to get used to, but seems to be treating the bulbs right...

No sign of optical issues, but then with the picture dim I may not be noticing it much. Can't get the service menu to open up either for some reason ... as to how many hours, can only say at this point ... "lots." :)

I would be interested in the monthly warranty info, although that's a pretty steep rate. When you factor in 23/month plus amortized bulb costs, it gets up there on the O&M.

Cheers

No sign of optical issues, but then with the picture dim I may not be noticing it much. Can't get the service menu to open up either for some reason ... as to how many hours, can only say at this point ... "lots." :)

I would be interested in the monthly warranty info, although that's a pretty steep rate. When you factor in 23/month plus amortized bulb costs, it gets up there on the O&M.

Cheers

Joel:

Don't know if you ever had your Q calibrated, but umr will be in San Diego at the end of June. My Q006 and sound system are looking/sounding tremendous with his improvements.

jb007

No sign of optical issues, but then with the picture dim I may not be noticing it much. Can't get the service menu to open up either for some reason ... as to how many hours, can only say at this point ... "lots." :)

I would be interested in the monthly warranty info, although that's a pretty steep rate. When you factor in 23/month plus amortized bulb costs, it gets up there on the O&M.

Cheers

I always use Joe C5's directions found in the first post without issue...

Last month, I purchased the Sony Qualia 3 year extended warranty, cost $507, and am I glad I did. Two weeks ago, I started seeing the green blob, which is getting worse. Repair costs $5500 min. Being in Santa Barbara, the closest Sony Auth. Repair is in Camarillo, but closed until June 6. Repair company in Van Nuys refused to come, even though Sony called them for me. Easiest way to check for the problem is to turn to the memory stick mode with no stick insertrd.
To top it off, I also have a 50" SXRD set with the green blob starting. This set is covered under the Sony Class Action suit which Sony lost. From what I have learned, Sony opted for a two piece OB design, which allows for contamination to enter the assembly. The fix (hopefully) is a one piece redesign. Pretty sad that SONY R&D didn't include adequate accellerated life testing. This is really costing them, not even counting the court costs. Legal costs may be even larger when other owners of other models that aren't covered get in the act. Only two Sony SXRD models are currently covered.
My advice to all Qualia owners, don't let your 3 year initial warranty run out without getting an extended warranty.

Bob

My advice to all Qualia owners, don't let your 3 year initial warranty run out without getting an extended warranty.

Bob

I totally agree with what Bob said ;)

New optical block to touch down on my qualia t minus 6 days and counting. Finally got around to arranging free time so the service facility could get to my set. A little nervous, but the guy said he has experience with it and I can't wait to start watching my blurays again. Haven't watching much of anything since the green monster reared it's ugly head....it was just too depressing.

New optical block to touch down on my qualia t minus 6 days and counting. Finally got around to arranging free time so the service facility could get to my set. A little nervous, but the guy said he has experience with it and I can't wait to start watching my blurays again. Haven't watching much of anything since the green monster reared it's ugly head....it was just too depressing.

Make sure to have them clean out the inside and the fans after they get the OB out. Your goin' to be inpressed with how great the 006 looks after you get the new OB :)

I pulled my lamp today to clean it. The top filter was about 2/3 clogged with dirt. I cleaned the glasses also, but they weren't very dirty.

Dive,

Yeah, I'd guess that I clean the glass when I actually change the bulb, but I do clean that screen in an effort to milk the time I have with it. That and reduced energy mode seems to be getting me double the duration, to the 16 month range and counting.

I had to go to Standard energy mode lately as it was getting a bit dimmer. Screen is clear though, just the bulb is getting long in the tooth... :)

I totally agree with what Bob said ;)
How do I go about getting the Sony Qualia extended warranty?

Thanks,

Paul

How do I go about getting the Sony Qualia extended warranty?

Thanks,

Paul

I called Sony Warranty at 1-866-766-9259.

Rambo 4 (the new one) is very good, but don't get too excited over the 7.1. The back channels don't do much.

And Rambo blew up one of my subs during the first big battle. It started sounding like a distorted jack hammer :eek: I thought it was the strangest machine gun fire, until it continued after the shooting was over. :rolleyes: The movie was fine on the other subs, so I just turned it off. Mini Dive claims Rambo shot an arrow through it. :D I took it to the dealer today to be repaired under warranty.

I called Sony Warranty at 1-866-766-9259.

Dive or someone else.

What's the difference in warranty between GE an Sony?
Does Sony subcontract out to someone else anyway?
What is the duration and rate that people have received from Sony?

I didn't realize my set was under warranty and I ended up buying an extra xl-5000 bulb. Well the tech came with another bulb and I am unable to return the other one (bought off ebay). If anyone is interested in purachsing it (it is brand new in the box so just send me a pm. Please correct me if I was not supposed to post on this thread.

I had about 6800 hours on the set (it was a display model) and it finally went out. Didn't realize how easy it was to replace the bulb! But like the above posters said, I'm glad I got a 5 year extended warranty.

thanks for your time,
Guile (st000ge@yahoo.com)

I didn't realize my set was under warranty and I ended up buying an extra xl-5000 bulb. Well the tech came with another bulb and I am unable to return the other one (bought off ebay). If anyone is interested in purachsing it (it is brand new in the box so just send me a pm. Please correct me if I was not supposed to post on this thread.

I had about 6800 hours on the set (it was a display model) and it finally went out. Didn't realize how easy it was to replace the bulb! But like the above posters said, I'm glad I got a 5 year extended warranty.

thanks for your time,
Guile (st000ge@yahoo.com)

Just a suggestion, but why not keep the extra bulb for when you need it? Bulbs tend to go out at the oddest times, like Friday night when you have a movie watching party planned for Saturday. ;)

Dive or someone else.

What's the difference in warranty between GE an Sony?
Does Sony subcontract out to someone else anyway?
What is the duration and rate that people have received from Sony?

Can't tell you the differences, but here is a link to the GE:

http://www.avsforum.com/avs-vb/showpost.php?p=12559467&postcount=13715

I got the Sony for 3 years for $330. As far as I can tell either one will contract out to an authorized repair shop.

Just a suggestion, but why not keep the extra bulb for when you need it? Bulbs tend to go out at the oddest times, like Friday night when you have a movie watching party planned for Saturday. ;)


I'm with Dive, keep a spare at all times.

I called Sony Warranty at 1-866-766-9259.

That number directs you to call 866-618-5776. What I was told from them is that unless I received an invitation or the unit is no more than 1 year old, that they will not sell a Warranty.

Looks like I'll stick with GE for the moment.

That number directs you to call 866-618-5776. What I was told from them is that unless I received an invitation or the unit is no more than 1 year old, that they will not sell a Warranty.

Looks like I'll stick with GE for the moment.

Are you still under your 3 year warranty? If so, it may help to tell them you are still under warranty.

Are you still under your 3 year warranty? If so, it may help to tell them you are still under warranty.

i think dd is right, they likely tossed out the 1yr b/c most items are only warranted for 1yr...the Q, however, carried a 3yr warranty.

Are you still under your 3 year warranty? If so, it may help to tell them you are still under warranty.

Cough.... Cough, Cough

seems like the Q005 tech has finally landed in regular consumer products:

http://www.engadget.com/2008/06/05/sony-gets-official-with-xbr6-xbr7-xbr8-hdtv-lineup/

seems like the Q005 tech has finally landed in regular consumer products:

http://www.engadget.com/2008/06/05/sony-gets-official-with-xbr6-xbr7-xbr8-hdtv-lineup/

Now if they would make them a little larger (70+) ;)

I had a second spare bulb brand new in the box but I'm going on an extended vacation (5 months) to Japan - it's something I always wanted to do. So anyway I put my second bulb up on ebay (it's only at $10 right now). I won't be turning on my beloved qualia on again until winter and I just had a new lamp put in! I figure I'll just buy one when I need it down the line. If anyone is interested, my ebay id is guileinmd

Take it easy!

G

Now if they would make them a little larger (70+) ;)

agreed...when i upgrade the Q i want it to be at least 100in :D

I had a second spare bulb brand new in the box but I'm going on an extended vacation (5 months) to Japan - it's something I always wanted to do. So anyway I put my second bulb up on ebay (it's only at $10 right now). I won't be turning on my beloved qualia on again until winter and I just had a new lamp put in! I figure I'll just buy one when I need it down the line. If anyone is interested, my ebay id is guileinmd

Take it easy!

G

That sounds like a great deal. Why not keep the bulb for a spare, they don't have a shelf life.

well, after the appointment had to be rescheduled cause the service guy was too busy. My tv is finally amazing again. Even though he insulted the tv pretty much the whole time he was here, even though it took him 1 hour to figure out how to start opening the set up, even though he scratched up my stone tile floor moving my equipment around...my new optical block put a smile on my face. Not only is the discoloration gone, the color all around seems more realistic. And don't get me started on dark scenes. almost unwatchable before now look extremely detailed. The service guy didn't notice a difference, he didn't even believe something was wrong in the first place.

club968,

Sorry about the scratched stone and having to put up with what sounds like a idiot, but glad to hear how happy you are with the new OB. I think the new OB's with the updated firmware are an improvement over the original one . . . and that is amazing :D

I had a second spare bulb brand new in the box but I'm going on an extended vacation (5 months) to Japan - it's something I always wanted to do. So anyway I put my second bulb up on ebay (it's only at $10 right now). I won't be turning on my beloved qualia on again until winter and I just had a new lamp put in! I figure I'll just buy one when I need it down the line. If anyone is interested, my ebay id is guileinmd

Take it easy!

G

You must have already sold it.

divedude,

I am extremely happy with the results of the new optical block. My wife had to pull me away from 6 hours of straight watching last night. I woke up this morning and just threw on Spiderman 2. It's like a brand new set. No question it was worth it. And with my Samsung BD-UP5000 finally working as it should, the overall experience is grand....I only recommend that if your block needs replacing, replace it!!! You won't be disappointed in the results.

I only recommend that if your block needs replacing, replace it!!! You won't be disappointed in the results.

I second that, I had mine replaced 6 months ago :D

dd, you might get a kick out of this...sounds like a hollywood movie...

http://news.aol.com/story/_a/lost-divers-fight-dragon-before-rescue/20080607153809990001

dd, you might get a kick out of this...sounds like a hollywood movie...

http://news.aol.com/story/_a/lost-divers-fight-dragon-before-rescue/20080607153809990001

BD,

I know that location well. Several years ago, I was invited to go on an exploratory dive trip with Michele and Stuart Westmorland to Komodo and new areas beyond. They were writting an article for the old Skin Diver Magazine. There are strong currents at many of the locations, including dangerous down currents and up currents. The dragons can be scared off, the guides on Komodo carry a large stick. Here are a couple of pictures of me with the dragons (I lost 50 lbs. a few years after). That was a great trip. One of my favorite places is Cannible Rock, named a couple of years before we went there. See why - http://www.divernet.com/cgi-bin/articles.pl?id=4883&sc=2149&ac=d&an=4883:+Cannibal+ROCK+...

http://i47.photobucket.com/albums/f200/divedude/Komododragon2.jpg
http://i47.photobucket.com/albums/f200/divedude/Komododragon1.jpg
http://i47.photobucket.com/albums/f200/divedude/Komodobythetail.jpg
PS. He's not dead, just resting.

Last month, I purchased the Sony Qualia 3 year extended warranty, cost $507, and am I glad I did. Two weeks ago, I started seeing the green blob, which is getting worse. Repair costs $5500 min. Being in Santa Barbara, the closest Sony Auth. Repair is in Camarillo, but closed until June 6. Repair company in Van Nuys refused to come, even though Sony called them for me. Easiest way to check for the problem is to turn to the memory stick mode with no stick insertrd.
To top it off, I also have a 50" SXRD set with the green blob starting. This set is covered under the Sony Class Action suit which Sony lost. From what I have learned, Sony opted for a two piece OB design, which allows for contamination to enter the assembly. The fix (hopefully) is a one piece redesign. Pretty sad that SONY R&D didn't include adequate accellerated life testing. This is really costing them, not even counting the court costs. Legal costs may be even larger when other owners of other models that aren't covered get in the act. Only two Sony SXRD models are currently covered.
My advice to all Qualia owners, don't let your 3 year initial warranty run out without getting an extended warranty.

Bob

I tried to extend my Qualia warranty, but the person on the phoen just said:
"Oh, a TV, got to buy the exteneded warrany in the first year"

-
Robert

well boys and girls the green scourge has past us by no more!! sony tech confirms it's ob time , quite remarkable how fast the blob spread:-(( Sony warranty expired in May but have 3 years extended from the retailer. I hope my results live up to the experiences that most of you have had.
regards
Ross

BD,

I know that location well. Several years ago, I was invited to go on an exploratory dive trip with Michele and Stuart Westmorland to Komodo and new areas beyond. They were writting an article for the old Skin Diver Magazine. There are strong currents at many of the locations, including dangerous down currents and up currents. The dragons can be scared off, the guides on Komodo carry a large stick. Here are a couple of pictures of me with the dragons (I lost 50 lbs. a few years after). That was a great trip. One of my favorite places is Cannible Rock, named a couple of years before we went there. See why - http://www.divernet.com/cgi-bin/articles.pl?id=4883&sc=2149&ac=d&an=4883:+Cannibal+ROCK+...

http://i47.photobucket.com/albums/f200/divedude/Komododragon2.jpg
http://i47.photobucket.com/albums/f200/divedude/Komododragon1.jpg
http://i47.photobucket.com/albums/f200/divedude/Komodobythetail.jpg
PS. He's not dead, just resting.

very cool pics! not sure i would have gotten that close never mind grab its tail :D

i wonder though, aren't you out of your element on land ... sort of like aquaman ;)

very cool pics! not sure i would have gotten that close never mind grab its tail :D

i wonder though, aren't you out of your element on land ... sort of like aquaman ;)

Thanks! Got to come up for air once in a while :D You should see how close I get to the other end of sharks ;)

Great pics, DD. But we are going to take our RV to Sutherlin, Oregon, Wednesday...I wonder how many Wild animals are there? :D

Great pics, DD. But we are going to take our RV to Sutherlin, Oregon, Wednesday...I wonder how many Wild animals are there? :D

Thanks mpsan! Maybe they have some bears to feed in the campground ;)

Thanks mpsan! Maybe they have some bears to feed in the campground ;)


Actually we will be close to Winston, OR, home of Wildlife Safari...but I think we will pass this time around.

Take care,

me

I tried to extend my Qualia warranty, but the person on the phoen just said:
"Oh, a TV, got to buy the exteneded warrany in the first year"

-
Robert

You might want to call back and ask for a supervisor to explain that the Q comes with a 3 year warranty and you should be able to still purchase an extended warranty.

well boys and girls the green scourge has past us by no more!! sony tech confirms it's ob time , quite remarkable how fast the blob spread:-(( Sony warranty expired in May but have 3 years extended from the retailer. I hope my results live up to the experiences that most of you have had.
regards
Ross

Ross,

Keep us up to date on the repair and the results.

DD
will do
just waiting for the sony tech to call back, they have suggested that the OB is in stock so I'm hoping that they will get to us next week.
I'll keep everyone current with repair.
Ross

Hey guys,

I'm still lovin my Q, no green blob. I wait and wonder I guess. Quick question: I'm getting married in 2 weeks and leaving for a European honeymoon. I'm thinking of buying my first camcorder. What do you guys recommend for greatest quality out there? Sony? Canon? I want 1080i and good image stabilization for my shaky hands, other than that I really don't know what's important.

Thoughts guys?

Hope all are well.

Cheers!
-Brian

Hey guys,

I'm still lovin my Q, no green blob. I wait and wonder I guess. Quick question: I'm getting married in 2 weeks and leaving for a European honeymoon. I'm thinking of buying my first camcorder. What do you guys recommend for greatest quality out there? Sony? Canon? I want 1080i and good image stabilization for my shaky hands, other than that I really don't know what's important.

Thoughts guys?

Hope all are well.

Cheers!
-Brian

Congratulations on the upcoming marriage !!!

I have the Sony HC7, but I like tape. And I purchased it a year ago, so I am sure there are improved models from both Sony and Canon. You might go to Fry's, CC or BB and try them out to see how the image stabilization works for you. Whatever you get, make sure you have at least one extra battery and keep it charged. You may want to get a travel charger to take along. Charging in the camera is a pain.

Congratulations on the upcoming marriage !!!

I have the Sony HC7, but I like tape. And I purchased it a year ago, so I am sure there are improved models from both Sony and Canon. You might go to Fry's, CC or BB and try them out to see how the image stabilization works for you. Whatever you get, make sure you have at least one extra battery and keep it charged. You may want to get a travel charger to take along. Charging in the camera is a pain.

Thanks DiveDude, much appreciated! I am actually okay with HDV tape as opposed to AVCHD. I hear the quality with tape is still better than AVCHD on a drive. I was thinking about the Canon HV30, seems to get really good reviews, and significantly less than the Sony AVCHD models.

Good advice on the battery, hadn't thought of that, but good idea as we will be travelling alot.

Thanks again for the kind words and assistance!
-Brian

Brian,

A couple of things I thought of. When you get your new video camera, turn off the digital zoom, that way you won't have to worry about accidently going past the optical zoom and into the digital. Digital zoom is artificial and generally looks bad. Also the TSA is now requiring that lithium batteries be in carryons and not in checked luggage.

http://safetravel.dot.gov/whats_new_batteries.html

Well folks I seem to have a problem!! Sony is passing on the responsibility for the repair to my retailer. The fact that I have 3rd party warranty coverage takes them off the hook, in their opinion. The retailer has decided to take my tv back as the repair is more than a new tv. The "replace it with something else" scares the you know what out of me but I haven't had this conversation yet. Even after 3 years I'm not sure that there is anything that is comparable to the q006. Like most of you my investment in the q plus stand looks a bit foolish in todays market.
Anyone have any comment, advise, on what might be a suitable replacement.
I am going to try to escalate this with Sony
I hate not have any leverage in these situations.
I will let you know what their proposal is when I get it
Ross

Well folks I seem to have a problem!! Sony is passing on the responsibility for the repair to my retailer. The fact that I have 3rd party warranty coverage takes them off the hook, in their opinion. The retailer has decided to take my tv back as the repair is more than a new tv. The "replace it with something else" scares the you know what out of me but I haven't had this conversation yet. Even after 3 years I'm not sure that there is anything that is comparable to the q006. Like most of you my investment in the q plus stand looks a bit foolish in todays market.
Anyone have any comment, advise, on what might be a suitable replacement.
I am going to try to escalate this with Sony
I hate not have any leverage in these situations.
I will let you know what their proposal is when I get it
Ross

Has your Sony warrranty expired ?

Do you have an extended service contract ?

Read it carefully to see if it directly addresses what the alternatives are if the cost is high.

Ross,

Like Stew says, check the wording of the extended warranty. Unless it says repair or replace, whichever is least expensive, you should make them fix it. The parts are available. The best of luck !

Hey guys,

I'm thinking of buying my first camcorder. What do you guys recommend for greatest quality out there? Sony? Canon? I want 1080i and good image stabilization for my shaky hands, other than that I really don't know what's important.

Thoughts guys?

Hope all are well.

Cheers!
-Brian

Hi Brian. I have had the Canon HV20 for some time and I am always shocked at how amazingly sharp and colorful the picture is on the Q. Very natural and so "real" it's scary. I only use Sony DigitalMaster tapes (PHDVM-63DM). I don't take video that often where the extra cost is an issue.

I have to imagine that the newer model is as good/better.

NO REGRETS!:)

I had the Yellow Stain (size of a basketball). I could only see it if I had on a uniform grey colored screen (ie PS3 sign-in screen on COD4).

My warranty is up 2/09 and Sony referred me to a place in Hamden, Ct who recently replaced the OB in my bro-in-law's 60" XBR1.

WOW - the picture is amazing! Did it degrade that much without drawing my attention?

Dare I say that it looks even better than the first day I turned it on in Feb. 06? YES - I dare!!!! Seems like improved blacks with deeper, richer color.

I will have umr here in August to make a great picture greater.

I recommend anyone who "can" get their OB replaced to do it.

Now I hope it lasts a long time!:rolleyes:

Ron

A couple of points
I called sony in Apr to go on record as my warranty expired in may. the service guy did not see the set until june. my third party service according to sony is therefore in affect. we are literally talking 12 days.
The terms of the extended warranty state that "In the event that the set is to be replaced, the maximum liability shall be the least of 1) Cost to replace the product with a product from current production with comparable features or 2) the price of the original product.
so what comparable?? a 60" or 65" set is not. but sony is not currently producing a 70" set so I am guessing that the is going be some fur flying!! grrrr
Ross

Look again , They have the New 70 out now. I have not got to see it Yet... http://www.bestbuy.com/site/olspage.jsp?skuId=8400624&productCategoryId=pcmcat96200050057&type=product&tab=1&id=1179877503499#productdetail Note : I can not find this on Sony's Web. They May want to call this something special like Qualia II ?

I just spoke to the repair shop. they are claiming that 1) no OB's are in stock currently and 2) the quote to repair is 9K.. if as and when the stock is available. This is a good old Canadian screwing by Sony Could anyone confirm the US price for OB replacement
Thanks
Ross

Thanks GB I'll look for it

I just spoke to the repair shop. they are claiming that 1) no OB's are in stock currently and 2) the quote to repair is 9K.. if as and when the stock is available. This is a good old Canadian screwing by Sony Could anyone confirm the US price for OB replacement
Thanks
Ross

it was in the US $5K neighborhood...

I just spoke to the repair shop. they are claiming that 1) no OB's are in stock currently and 2) the quote to repair is 9K.. if as and when the stock is available. This is a good old Canadian screwing by Sony Could anyone confirm the US price for OB replacement
Thanks
Ross

The price of the Qualia OB to the dealer or service org is around $5000.00 US

My service company spent less than 4 hrs installing it and that included cleaning all 4 fans and the complete inside of the unit.
75.00 US X 4hrs =300.00 US.

With the Canadian dollar purchasing more than the US dollar it should cost much less in Canada
They are way over on their estimate.

Don't let Sony duck out for 12 days especially when you called them before the warranty expired.

The price of the Qualia OB to the dealer or service org is around $5000.00 US

My service company spent less than 4 hrs installing it and that included cleaning all 4 fans and the complete inside of the unit.
75.00 US X 4hrs =300.00 US.

With the Canadian dollar purchasing more than the US dollar it should cost much less in Canada
They are way over on their estimate.

Don't let Sony duck out for 12 days especially when you called them before the warranty expired.

i agree with stew in that if you called prior to the expiration of your warranty, that is the date that counts, not when the repair guy actually got to your residence.

already too late but i wouldn't have mentioned the extended warranty.

do you have some sort of record of your initial/original call?

Well folks I seem to have a problem!! Sony is passing on the responsibility for the repair to my retailer. The fact that I have 3rd party warranty coverage takes them off the hook, in their opinion. The retailer has decided to take my tv back as the repair is more than a new tv. The "replace it with something else" scares the you know what out of me but I haven't had this conversation yet. Even after 3 years I'm not sure that there is anything that is comparable to the q006. Like most of you my investment in the q plus stand looks a bit foolish in todays market.
Anyone have any comment, advise, on what might be a suitable replacement.
I am going to try to escalate this with Sony
I hate not have any leverage in these situations.
I will let you know what their proposal is when I get it
Ross

Ross, when I called Sony to ask about this I was told a different story. I do not have an issue yet, but my 3 years would have been up a few weeks after I called Sony on March 31, 2008. I asked them what would happen if my OB went after the 3 years (I have a GE plan but said nothing about it). Kathy told me that Sony would make good on this even after the 3 year period, and I should not worry!

I have the call documented with reference numbers etc. I think this is nothing more than buck passing. I will let you all know what happens. I think that when I get someone a little more senior at sony there should (hopefully) be a more enlightening conversation. we'll see
Ross

That is outrageous. I also called in my repair prior to it being out of warranty and they ended up backordering the OB and coming out after it had expired. There was never a question as to whether it would be covered (although I of course asked and was told that as long as the problem had happened WITHIN warranty and was reported then that was what mattered). They are trying to play games with you a warranty is not "void" simply because they take a long time to get out for the repair.

Hi Brian. I have had the Canon HV20 for some time and I am always shocked at how amazingly sharp and colorful the picture is on the Q. Very natural and so "real" it's scary. I only use Sony DigitalMaster tapes (PHDVM-63DM). I don't take video that often where the extra cost is an issue.

I have to imagine that the newer model is as good/better.

NO REGRETS!:)

Ron, great to hear, thanks very much. I did indeed take the plunge and bought the Canon HV30 with MiniDV tapes (the same Sony ones that you mention). I just received it today, and haven't had a chance to break it out yet...I got the wide angle lens from canon for it too, as that seems highly recommended for landscape/scenery shots, etc.

I can't wait to go to Europe with this thing, even though I haven't a clue how to take good video...oh well, I will learn I guess!

Thanks again to both you and DiveDude for helping me with my decision.

Cheers!
Brian

Ron, great to hear, thanks very much. I did indeed take the plunge and bought the Canon HV30 with MiniDV tapes (the same Sony ones that you mention). I just received it today, and haven't had a chance to break it out yet...I got the wide angle lens from canon for it too, as that seems highly recommended for landscape/scenery shots, etc.

I can't wait to go to Europe with this thing, even though I haven't a clue how to take good video...oh well, I will learn I guess!

Thanks again to both you and DiveDude for helping me with my decision.

Cheers!
Brian

Brian,

Here are some shooting tips:

- Hold the camera steady.
- Frame the subject.
- Move the camera slowly; you don’t want to make the audience dizzy. :eek:
- It is usually better to zoom prior to the shot and even better to move closer prior to the shot. However, when zooms are necessary, do them slowly.
- Try to place yourself so people won’t walk or block your shot, unless you want people action.
- Prior to shooting something important, ensure you have enough tape and battery to complete the shot. Tape is cheap and trying to recapture something may be impossible.
- Keep your lens clean.
- If going from a cool air conditioned location to outside (hot and humid), you need to let the camera acclimate (cameras tend to fog and sometimes tell you about internal moisture). This can also occur going the other way. Your manual should tell you what to do if this happens. I bring this up because it happens to someone on every dive trip I go on. Don't forget the manual.
- Take along enough tape, it is better to have too many than not enough.
- Try to use the same high quality HD tape brand each time. Different brands use different lubrications and can cause camera problems.
- Take along a cleaning tape. I use mine about every 10 tapes.
- Don’t know about the wide angle lens you got, but if it doesn’t have full zoom through, learn where distortion starts.
- Take some time to learn how to shoot your new camera and read the manual (good reading material on a long flight). Take a bunch of shots indoors and out and watch them back on the Q. Don’t be afraid to experiment and note what you did on the audio so you can see how the different adjustments work.
- Finally, HAVE FUN :D

Brian,

Here are some shooting tips:

- Hold the camera steady.
- Frame the subject.
- Move the camera slowly; you don’t want to make the audience dizzy. :eek:
- It is usually better to zoom prior to the shot and even better to move closer prior to the shot. However, when zooms are necessary, do them slowly.
- Try to place yourself so people won’t walk or block your shot, unless you want people action.
- Prior to shooting something important, ensure you have enough tape and battery to complete the shot. Tape is cheap and trying to recapture something may be impossible.
- Keep your lens clean.
- If going from a cool air conditioned location to outside (hot and humid), you need to let the camera acclimate (cameras tend to fog and sometimes tell you about internal moisture). This can also occur going the other way. Your manual should tell you what to do if this happens. I bring this up because it happens to someone on every dive trip I go on. Don't forget the manual.
- Take along enough tape, it is better to have too many than not enough.
- Try to use the same high quality HD tape brand each time. Different brands use different lubrications and can cause camera problems.
- Take along a cleaning tape. I use mine about every 10 tapes.
- Don’t know about the wide angle lens you got, but if it doesn’t have full zoom through, learn where distortion starts.
- Take some time to learn how to shoot your new camera and read the manual (good reading material on a long flight). Take a bunch of shots indoors and out and watch them back on the Q. Don’t be afraid to experiment and note what you did on the audio so you can see how the different adjustments work.
- Finally, HAVE FUN :D

Brian,

DD covered everything so well. I want to emphasize his first point - hold the camera steady and pan slowly. Unlike camcorders of yesteryear, fast movements with a crystal-clear picture (especially on the Q) are very hard to watch. Like DD says - you don't want to make people dizzy.

Try to practice with the camera before you leave.

Enjoy!

Well, the green tint of despair is dominating my screen again. Much like the Celtics dominated all over the Lakers last week. After only about 2 weeks after my ob replacement. The picture is otherwise just outstanding and better than ever. A little disappointed I guess. The green is much worse this time around. I'm currently in the process of getting the guy to come back out to look at it. I'll keep you guys posted.

Ouch I think you would be the first "two-timer" although it is obvious that something must have been wrong as the OB going out after 2 weeks is definitely a first.

After only about 2 weeks after my ob replacement. .


Two weeks?? This could mean that I only have 8 more days left!:eek:

I too am very curious to see what they come up with. Not likely, but ask them if they have seen any other new ob's fail quickly (including those for the XBR1s...).

Let's hope this was simply a bad egg that got past QC.

Good luck.

Well, the green tint of despair is dominating my screen again. After only about 2 weeks after my ob replacement.

Poor Mini Dive was so shocked he turned green and says he won't change back until your 006 is returned to it's full glory ;)

http://i47.photobucket.com/albums/f200/divedude/MiniDiveGreen.jpg

Hi ALL:

Just wonder if anyone has the color set to 45 or above in Pro mode? My BR movies look OK, but lack deep color. It had been set at a color setting of 40, but moved it to 45 on the last few BR's. I notice things like grass is green, but not very. I do not see any OB stuff yet, just not deep like when I used to use Vivid mode. I liked the VIVID mode color, but had other issues while using it.

TIA

Poor Mini Dive was so shocked he turned green...http://i47.photobucket.com/albums/f200/divedude/MiniDiveGreen.jpg
When did you guys get the night vision goggles, DiveDude?
:D

When did you guys get the night vision goggles, DiveDude?
:D

That's how I find Mini Dive when he is sneaking around at night :D

Hello, fellow Qualians.If your thinking of getting a Pioneer Elite 151 Kuro read on. I just bought one and this is what I found....

I just received my 151 elite yesterday. This is replacing my 70" calibrated (UMR) Sony Qualia. I did this because I want the blacks of the Kuro. First off, I have no stuck/dead pixels that I can see and near zero buzzing. Not sure if it is because I have a voltage regulator in place and/or a Richard Gray condioner or neither. In any case I have no issues in these departments.
Now for my initial reaction upon my first 24 hours of viewing. (pure and movie modes)
1. Wow, is this picture small or what? 70" vs 60" is HUGE!
2. Where is the front to back depth of image that my Qualia has? The Qualia absolutely spanks the Kuro in this dept.
3. The blacks are outstanding,even with the lights off! Just a dark shade of gray under these conditions with the Qualia.
4.Colors. This is a draw between the two. Fantastic on both.
5. The Qualia is crisper and has less noise. The Kuro almost seems blurry in comparison.
I am comparing apples to apples here folks. No so called enhancements,sharpeners,etc.
6. With the Qualia there was never a doubt as to whether I was watching a hi def image or standard def. With the Kuro, I am not always convinced whether it's a Blu-ray or a great looking upconverted standard dvd.
7. Did I mention that the Qualia is more 3d? This is what I miss most.
8. The Qualia has less judder when a camera pans compared to the Kuro (when the Kuro is not in smooth mode) Artifacts noticed using 24fps,but not as bad as some other sets I've seen.
9. I do miss the immersive effect of the Qualia when watching movies due to it's size.

Outside of the Qualia, the Kuro Elite is the best tv I have seen with it's fantastic blacks.I will keep it because I like to watch movies in darkened conditions. This is where the Kuro obviously excels.

This is not to knock the Kuro 151.Not at all. I am just amazed that a 3 year old Qualia can still hold a candle to today's best set. I just expected the Kuro to outperform my Qualia in more areas than it did.

I will report back as the weeks go by for further obserfvations.

I looked at my BD30 during play and the video is set to normal. Is that where you are all keeping it? I feel that if we are going to make any adjustments to the picture it should be in the Q006 and not the Bluray player.

P.S. hifi59: Regarding the Sony Qualia still being tops after 3 years, Sony has a history of building a #1 product, and then dropping out. When they went into the VHS market they built an SVHS deck called the SLV-R5. I still have two of them and for its time they were unmatched.

I looked at my BD30 during play and the video is set to normal. Is that where you are all keeping it? I feel that if we are going to make any adjustments to the picture it should be in the Q006 and not the Bluray player.


I keep my BD30 in normal. I like to pass the unadjusted picture of the Blu-ray to the Q.

Planning on watching Batman The Movie (the orginal one from 1966) tonight on Blu-ray tonight :cool:

I keep my BD30 in normal. I like to pass the unadjusted picture of the Blu-ray to the Q.

Planning on watching Batman The Movie (the orginal one from 1966) tonight on Blu-ray tonight :cool:


Thanks, I will keep mine there, too.

I am recording all the HD fireworks stuff tonight on NBC and PBS, plus a local one from Vancouver.

Still trying to get the Vivid color POP in Pro mode.

P.S. hifi59: Regarding the Sony Qualia still being tops after 3 years, Sony has a history of building a #1 product, and then dropping out. When they went into the VHS market they built an SVHS deck called the SLV-R5. I still have two of them and for its time they were unmatched.

I too owned the same deck. Outstanding. I think I sold it about 6 or 7 years ago. Great player. I stand by my observations at the first 24 hr of owning the Kuro. I would say that unless a Qualia owner demands the best blacks (outstanding) and/or 1080p/24fps (not impressed), keep your Qualia. It was well ahead of it's time.

I am recording all the HD fireworks stuff tonight on NBC and PBS, plus a local one from Vancouver.


All I have to do is walk outside. Out in the country where I live, it is legal to shoot fireworks and I live on high ground, so I can see for miles.

I finally bit the bullet and went with the DirecTV HD DVR's today. I wanted all the new HD channels and Mini Dive wants to watch Ice Road Truckers in HD. So the installer came out this morning and installed 2 HR21's, a H20 and a new Slimline 5LNB dish. They are sending 2 AM21's next week to get more off-antenna channels. All for free and I get $10 a month off my bill. Plus I get to keep my 2 HR10-250's. I figure a good deal and more HD on the 006 :D

All I have to do is walk outside. Out in the country where I live, it is legal to shoot fireworks and I live on high ground, so I can see for miles.


Well, Vancouver is just across from Portland. Except, fireworks are OK in Washington. So people cross the Rt. 5 Interstate bridge to get them. We are on a great street in the West Hills and there were a lot of things being lit off in our own show. Kind of a "look what I found in Washington" kind of contest. Some of the brightest and loudest would be followed by "Safeway?" from the neighbors. We are also on a hill, so we can see all the city shows, but ours are better. One reason is that the father of the kid across the street works on movies as a special effects guy! ;-) His stuff is so loud, that the kids go running when he sets up his stuff.

I too owned the same deck. Outstanding. I think I sold it about 6 or 7 years ago. Great player. I stand by my observations at the first 24 hr of owning the Kuro. I would say that unless a Qualia owner demands the best blacks (outstanding) and/or 1080p/24fps (not impressed), keep your Qualia. It was well ahead of it's time.

I still have them both but don't even have a VHS deck connected any more.

After 31/2 years the OB just got replaced in our 006--I'm at a loss of what to do going forward since the set was quite a stretch for us financial justified by our love of movies. I don't feel that 3-4 more years will get us the time we need out of this piece of equipment and the OB has not been redesigned by Sony, according to ABT, so is there a way to lengthen the life span of the OB with filters on the air intakes or a shroad around the back of the unit allowing only filtered air into the fan area? Has anyone out there tried this type of installation? As listed in the Kuro review, this is still an excellent display unit but I'm hoping for more than 6 or 7 years for the 10k it cost. At this point I feel like I should either find a method to lengthen its service time or sell it now with a new OB and replace it with something that could function for more than 3 years or so. Any thoughts, experience, or recommendations would be greatly appreciated-stephen

Stephen, I agree with you about trying to lengthen the life of the OB. Maybe everyone who has over 7000 hrs on the Qualia and has not needed a new OB can comment about anything specific being done to affect the life of the OB. I, myself, watch only 2 hours a day so it would take me 10 years to reach this threshold level.

After 31/2 years the OB just got replaced in our 006--I'm at a loss of what to do going forward since the set was quite a stretch for us financial justified by our love of movies. I don't feel that 3-4 more years will get us the time we need out of this piece of equipment and the OB has not been redesigned by Sony, according to ABT, so is there a way to lengthen the life span of the OB with filters on the air intakes or a shroad around the back of the unit allowing only filtered air into the fan area? Has anyone out there tried this type of installation? As listed in the Kuro review, this is still an excellent display unit but I'm hoping for more than 6 or 7 years for the 10k it cost. At this point I feel like I should either find a method to lengthen its service time or sell it now with a new OB and replace it with something that could function for more than 3 years or so. Any thoughts, experience, or recommendations would be greatly appreciated-stephen

Did you buy or attempt to buy an extended warranty from ABT ?
Isn't their service great ?

Yes I got an extended warranty from ABT. Their service is OK but not what it used to be, I spent 4 trips into the store in an attempt to set up the pull to the shop, repair and delivery back coordinated with the arrival or estimated delivery of the OB and I still didn't have the set for 5 days with it repaired on Tuesday and delivered on Friday. My extended warranty will go until 10/09--with an OB repalcement now at 7/08 to have any coverage in the future (even if Sony keeps making OBs for the Q) I would have to be able to get an extension on the warranty next fall and ABT's opinion was that with all the claims that might not happen. That would leave any of us in 3-5 years having to pay 5-6k to keep our Qs running based on replacing the OB at our cost, many owners may have that but I don't have 5k to put into a set every 3 or 4 years to keep it running.

My set is 4 years old on 4th bulb,is it a given the ob will fail,what is thepercentage of failures?,Thanks

My set is 4 years old on 4th bulb,is it a given the ob will fail,what is thepercentage of failures?,Thanks

It would just be a guess, but of the folks that post regulary on here it seems to be >50%. About how many hours do you have on the 006? When did you purchase your set?

My qualia is 3 years and two months old(also on 4th bulb), and it went bad. I have the Sony extended warranty and they finally have found a repair shop to fix it(90 mile away) after 6 weeks of delays. My gut feel is all Qualia's will go bad based on operating hours, and if the OB is not redesigned, it will happen again. I also have a 50" SXRD, and it went bad also, and I just had the OB replaced. They(Sony) had a class action suit and lost, so have agreed to replace optical blocks until June, 2009 for these sets.
Rumor has it that the OB is a 2 piece design subject to contamination, and is a difficult redesign. 3-4 years from now we may all be needing a second OB.

It would just be a guess, but of the folks that post regulary on here it seems to be >50%. About how many hours do you have on the 006? When did you purchase your set?

I purchased it on 6/09/2005, on my 4th. bulb,first one went out at 800 hours,so Qualia gave me free bulbs for 3 years.3800 or so hours.I take it Sony isn't going to replace the OD,unless you have problems,which I don't

I purchased it on 6/09/2005, on my 4th. bulb,first one went out at 800 hours,so Qualia gave me free bulbs for 3 years.3800 or so hours.I take it Sony isn't going to replace the OD,unless you have problems,which I don't

It may not be too late to get an extended warranty, if you don't already have one.

Thanks,I have one through Techtronics for two more years.:)

This reiterates my call for whether anyone in this community has applied any type of air filteration to the intake ports on the 006 successfully--that would seem to be the only way to possible extend the lifespan-otherwise as long as the set is on with air intake fans running it is dying a slow death by contamination with an expiration in 3-5 years at most. stephen

Yes I got an extended warranty from ABT. Their service is OK but not what it used to be, I spent 4 trips into the store in an attempt to set up the pull to the shop, repair and delivery back coordinated with the arrival or estimated delivery of the OB and I still didn't have the set for 5 days with it repaired on Tuesday and delivered on Friday. My extended warranty will go until 10/09--with an OB repalcement now at 7/08 to have any coverage in the future (even if Sony keeps making OBs for the Q) I would have to be able to get an extension on the warranty next fall and ABT's opinion was that with all the claims that might not happen. That would leave any of us in 3-5 years having to pay 5-6k to keep our Qs running based on replacing the OB at our cost, many owners may have that but I don't have 5k to put into a set every 3 or 4 years to keep it running.

I found ABT to be excellent. When I called about the green screen I told them I thought it needed a new OB and they brought one with on the first call.
Took the tech less than 4 hours to install and clean the insides thoroughly. I do not look forward to replacing the OB out of warranty which I have until I think past 2010.
I have looked at many other TVs and front projectors, NONE have the looking through a window or the 3D effect and realness of the Qualia. I would love to have a 100' HD but I have not found a unit that has the picture that the Qualia has.
So I guess unless someone designs a unit with a better picture I'll eventually pay for an OB.

..It is time for me to move on. It has been a wonderful 3 years visiting this thread exchanging information with all of you. I took the plunge on a Pioneer Elite 151 Plasma. It is an amazing set. It does not quite have the Qualia's front to back depth and immersive effect,but it makes up for this in the black department. The Qualia is still the best when it comes to viewing half brightness and above (to my eyes).

Unfortunately, most of my favorite movies demand great blacks/near blacks in order to fully get the director's intent(Pan's Labrynth,The Orphanage,Master and Commander,Pirates of the Carribean,etc). If Sony had only made a version 2 of the Qualia with better blacks! It would have been the ultimate to this day. Short of the Pioneer Kuro's, I still say the Qualia is one of the very best and I would still be proud to own it for several years to come.Qualia for sale ..3k in South Florida calibrated by umr ;). I wish you all the best. I will pop in every once in a while. I will be hanging out in the Pioneer Plasma threads and the Panasonic Blu-ray threads. Mike

hifi59,

Glad you have found a new TV that suits your needs. It is tough to make a change to something new. I just made the decision to go with the DirecTV HD DVR's after using the HD Tivo's for so long (I still have the Tivo's working along side the new ones). But I had to make the change to get the new HD channels. There are many things I like about the new DVR's and some I don't. Kind of like the decision you made on the Pio vs. the 006.

See you on the Panny BD threads :D

This reiterates my call for whether anyone in this community has applied any type of air filteration to the intake ports on the 006 successfully--that would seem to be the only way to possible extend the lifespan-otherwise as long as the set is on with air intake fans running it is dying a slow death by contamination with an expiration in 3-5 years at most. stephen

It would take some design work to create a filtration system that covered all the air intakes and didn't restrict the flow. It would need to ensure it didn't trap heat. And it would need to be removable without a trace for warranty work. If you come up with one, please share pictures.

It would take some design work to create a filtration system that covered all the air intakes and didn't restrict the flow. It would need to ensure it didn't trap heat. And it would need to be removable without a trace for warranty work. If you come up with one, please share pictures.

Anyone with the information explain why filtering the air would stop the OB failures.

I found ABT to be excellent. When I called about the green screen I told them I thought it needed a new OB and they brought one with on the first call.
Took the tech less than 4 hours to install and clean the insides thoroughly. I do not look forward to replacing the OB out of warranty which I have until I think past 2010.
I have looked at many other TVs and front projectors, NONE have the looking through a window or the 3D effect and realness of the Qualia. I would love to have a 100' HD but I have not found a unit that has the picture that the Qualia has.
So I guess unless someone designs a unit with a better picture I'll eventually pay for an OB.

I agree that the picture is terrific, that's why we went for it in the first place. I told ABT that I would need an optical block/light engine because I confered with UMR before placing the service call. I also stopped by to make sure they knew it would need replacement so don't waste time coming out for service without it. The serviceman came without the block, looked over the set for 5 minutes, recorded the serial number and then told me what I already knew it needed. He said they weren't in stock (when I had verified the day before they were) and said it would be ordered because of its ~5000 cost and they would call me. It got shop pulled for the replacement and they said that if they did it in the field it wouldn't be warrantied ,they needed to do it in the clean room at ABT. Interesting how we come up with different experiences for the same situations. On the block, I'm afraid Sony will quite producing optical blocks for the Qualia and the regular SXRD sets shortly after the 6/09 court agreement related to the class action lawsuit on 50 and 60 inch SXRD set that was settled in court, that would leave us with a great set without a light engine. BTW mine looks fantastic after the replacement, hope yours does too, I think you're in Barrington? We're in Riverwoods-take care

Anyone with the information explain why filtering the air would stop the OB failures.

What I've found out about the problem is that the optical block in the Qualia and the regular SXRD sets is a two piece design when it should be a one piece design. That lets contaminents get into the light engine and ruin its performance over time. The redesign is suppose to be expensive and is not on the table with Sony. My thought was that if we could improve air filtration going into the sets air intakes then we could effectively lengthen the lifespan before the engine failed due to contamination. I have a toddler and our Qualia is in the liveing/dining room which means it's on between 8-15 hours a day, I hoped that some type of filtration effort might give me 30-50% more time then just allowing normal operation. This is just an assumption because I don't know if units are failing with limited use within 3 or 4 years anyway--good luck with our shared dilemma.

BD-30 ver 2.2 software now available

BD-30 ver 2.2 software now available


WOW, I was wondering who would tell us now that Jim seems to be gone over there. Why don't you try it and tell us how it works! :D

WOW, I was wondering who would tell us now that Jim seems to be gone over there. Why don't you try it and tell us how it works! :D

According to the folks that have the TrueHD dropouts, it doesn't fix that problem for them. I am glad I don't have the TrueHD dropouts.

According to the folks that have the TrueHD dropouts, it doesn't fix that problem for them. I am glad I don't have the TrueHD dropouts.

Me either as I still do not have a NEW pre/pro! But, I just updated to 2.2 anyway.

Me either as I still do not have a NEW pre/pro! But, I just updated to 2.2 anyway.

I just finished my update :)

I just finished my update :)


Any changes that you noticed?

Any changes that you noticed?

Only watched a few minutes of Batman Returns, but I didn't have any problems before. And I was kind of busy prepairing for a colonoscopy Tuesday morning :eek: Just glad the firmware only took a few minutes to load :o

so,it's not the heat but dirt the gets in the blocks that mess's them up?

Over the last few weeks I've noticed a faint green fog on part of a gray screen. It doesn't seem to affect the picture yet, not like the examples I'ved seen of the green tint of a B&W film. Still, I have a technician coming over on Monday to check it out, sent by the Sony extended warranty people. The person I set the appointment with had never heard of a Qualia, but assured me everything would work out because they had access to all of the service manuals(!!). I guess I'll see what comes of the initial visit.

Only watched a few minutes of Batman Returns, but I didn't have any problems before. And I was kind of busy prepairing for a colonoscopy Tuesday morning :eek: Just glad the firmware only took a few minutes to load :o

DD, you have email. :D

DD, you have email. :D

Back at you ;)

so,it's not the heat but dirt the gets in the blocks that mess's them up?

Yes it is not heat according to anyone I've talked to but contamination (dirt) because the optical block should have been designed as one sealed piece and is in two pieces allowing dirt to get inside the engine mechanism. Filtration maybe an answer but it can't effect heating of the components causing other issues.

Over the last few weeks I've noticed a faint green fog on part of a gray screen. It doesn't seem to affect the picture yet, not like the examples I'ved seen of the green tint of a B&W film. Still, I have a technician coming over on Monday to check it out, sent by the Sony extended warranty people. The person I set the appointment with had never heard of a Qualia, but assured me everything would work out because they had access to all of the service manuals(!!). I guess I'll see what comes of the initial visit.


Get ready for an optical block repalcement, hope you have a warranty. How old is the set and how much do you use it?

Thanks,so far so good

WOW, I was wondering who would tell us now that Jim seems to be gone over there. Why don't you try it and tell us how it works! :D

It seems to have addressed the HDCP handshake problems I was having. I am feeding the BD 30 to a Yamaha RX-Z11, then to a Sim 2 C3X 1080p front projector Home Theater (the Q006 is in the family room). I was always having to cycle between the HDMI outputs from the Yam to get the HDCP to sync up. I didn't have that problem last night with the 2.2 firmware. I hope this holds, as the 1.8 firmware seemed to make it a little better, but did not allow a first up sync everytime.

It seems to have addressed the HDCP handshake problems I was having. I am feeding the BD 30 to a Yamaha RX-Z11, then to a Sim 2 C3X 1080p front projector Home Theater (the Q006 is in the family room). I was always having to cycle between the HDMI outputs from the Yam to get the HDCP to sync up. I didn't have that problem last night with the 2.2 firmware. I hope this holds, as the 1.8 firmware seemed to make it a little better, but did not allow a first up sync everytime.


Well, that is good news. I did the update to 2.2 but have not watched anything yet. I suspect that the next thing I do "watch" is DVE BluRay version as I am just not getting the deep color we used to. My color is up to 45 now and from what I see that is a rather high setting!

Quote
Thanks,I have one through Techtronics for two more years.



Did you buy the extended warranty when you bought the Sony 006 or after, before the factory warranty ran out?
My factory warranty runs out 11/05/08 and I did not buy the extended warranty.
Have not had any problems yet with the OB, but I have replaced 3 bulbs and have 6500 hrs on the set, I bought the Sony 006 in 11/05/05
Thanks.

I've owned the Qualia for 3 1/2 years. I've read every single post in this owner's thread, and it's a good thing I did. Otherwise I wouldn't have known about the optical block problem. I guess it's possible I could have researched into it after becoming aware of the problem with the first generation SXRD XBR1 and the class-action lawsuit.

I bought a Sony extended warranty a few weeks before the factory warranty expired. The Q sees heavy usage, and I'm on my 3rd lamp. I got a little worried when I had to wait for lamps to get back in stock, so I'll probably buy a second extra one.

I own many other flat panels and the Q is still the best overall image. Even though other sets beat it in black level and contrast ratio, nothing compares in the other areas of picture quality. Not at this size, anyway. Once I spoke to a Sony engineer at a trade show, and he admitted (very reluctantly) that Sony spared no expense using their best materials and components for the Q, especially with the light path. I suppose Sir Howard just didn't want to continue the legacy. So we all end up with a Ferrari Enzo; special edition, limited quantity.

I've owned the Qualia for 3 1/2 years. I've read every single post in this owner's thread, and it's a good thing I did. Otherwise I wouldn't have known about the optical block problem. I guess it's possible I could have researched into it after becoming aware of the problem with the first generation SXRD XBR1 and the class-action lawsuit.

I bought a Sony extended warranty a few weeks before the factory warranty expired. The Q sees heavy usage, and I'm on my 3rd lamp. I got a little worried when I had to wait for lamps to get back in stock, so I'll probably buy a second extra one.

I own many other flat panels and the Q is still the best overall image. Even though other sets beat it in black level and contrast ratio, nothing compares in the other areas of picture quality. Not at this size, anyway. Once I spoke to a Sony engineer at a trade show, and he admitted (very reluctantly) that Sony spared no expense using their best materials and components for the Q, especially with the light path. I suppose Sir Howard just didn't want to continue the legacy. So we all end up with a Ferrari Enzo; special edition, limited quantity.

So you bought the Sony extended warranty from sony?
I need to buy one also,
Have you had any problems with the optical block yet?
Thanks

So you bought the Sony extended warranty from sony?
I need to buy one also.
Thanks

I purchased mine from Sony also. Several others here have too. It is worth it considering the price of the OB replacement.

[QUOTE=sofer;14292787]Over the last few weeks I've noticed a faint green fog on part of a gray screen. QUOTE]

This is exactly how I first noticed the problem. It was on the PS3 sign in screen for Call of Duty 4. A uniform gray screen that had a soccer ball size area in the middle of greenish yellow. Also did not notice it on regular viewing until the end. Then I could see that white letters in this area (credits...) would appear less white.

Had the OB replaced and it looks better than ever. It was still inside the original warranty.:o

Ron

[QUOTE=sofer;14292787]Over the last few weeks I've noticed a faint green fog on part of a gray screen. QUOTE]

This is exactly how I first noticed the problem. It was on the PS3 sign in screen for Call of Duty 4. A uniform gray screen that had a soccer ball size area in the middle of greenish yellow. Also did not notice it on regular viewing until the end. Then I could see that white letters in this area (credits...) would appear less white.

Had the OB replaced and it looks better than ever. It was still inside the original warranty.:o

Ron

Easiest way to check for developing or a starting OB problem
Go to TCM or any channel that is black and white.
You will notice it right away. Screen areas will be discolored

Thanks for the information, I think I will still try to buy the extended warranty from Sony.
I will check out some black and white shows later today to see if there is any greenish tint.
Thanks.

Easiest way to check for developing or a starting OB problem
Go to TCM or any channel that is black and white.
You will notice it right away. Screen areas will be discolored

this is one approach, but if you're like me and don't really know what channel TCM is on your system (I always forget and it takes me quite a bit of time to figure it out :confused:), then the method that is very easy and seems to be the first thing most technicians do to evaluate your set when they arrive is to switch to the memory stick input...

Another method is to write down what the color is set to and then turn it all the way down. Mine still had a green tint when no color was being fed to it, just like the B&W movies had.

Another method is to write down what the color is set to and then turn it all the way down. Mine still had a green tint when no color was being fed to it, just like the B&W movies had.


I guess if you failed at least two of the three tests you have an OB problem.

Part of a tree fell last night, so Mini Dive spent the afternoon cutting and stacking. He is planning a big campfire to roast hotdogs and marshmallows :D

http://i47.photobucket.com/albums/f200/divedude/MiniDiveLumberjack.jpg

Part of a tree fell last night, so Mini Dive spent the afternoon cutting and stacking. He is planning a big campfire to roast hotdogs and marshmallows :D



ouch, i hope you didn't cut all that wood manually with that bow saw? i mean a nice new blade cuts like butter but nothing beats a good old fashioned chainsaw :)

ouch, i hope you didn't cut all that wood manually with that bow saw? i mean a nice new blade cuts like butter but nothing beats a good old fashioned chainsaw :)

I use the chainsaw, Mini Dive gets the bow saw. I'm afraid he would cut his snorkel off with the chainsaw :eek:

OMG!I can't believe that I just sold my Qualia! I feel like I just lost a child (not quite).After not seeing it on for the last 2 weeks, I fired it up before the buyer got here. Man,I miss that huge image. It still looks very nice to my eye but I could not go back to it after living with the Kuro for the last 2 weeks. The Kuro simply does just about everything right. The Qualia gets enough of it right though.. The thought of having once owned the Qualia will always bring a smile to my face and I will miss it so. Now if we can only figure out how to carry this beast out of the house without damaging it!

OMG!I can't believe that I just sold my Qualia!

:eek: OK, so this should make you feel better - no more OB worries.

PS. The manual shows how to carry it.

:confused:I've owned the Qualia for 3 1/2 years. I've read every single post in this owner's thread, and it's a good thing I did. Otherwise I wouldn't have known about the optical block problem. I guess it's possible I could have researched into it after becoming aware of the problem with the first generation SXRD XBR1 and the class-action lawsuit.

I bought a Sony extended warranty a few weeks before the factory warranty expired. The Q sees heavy usage, and I'm on my 3rd lamp. I got a little worried when I had to wait for lamps to get back in stock, so I'll probably buy a second extra one.

I own many other flat panels and the Q is still the best overall image. Even though other sets beat it in black level and contrast ratio, nothing compares in the other areas of picture quality. Not at this size, anyway. Once I spoke to a Sony engineer at a trade show, and he admitted (very reluctantly) that Sony spared no expense using their best materials and components for the Q, especially with the light path. I suppose Sir Howard just didn't want to continue the legacy. So we all end up with a Ferrari Enzo; special edition, limited quantity.



Hey Sofer,
Where did you buy your extended warranty from?
I called Sony today and was checking in on buying an extended warranty for my Q also, I still have 4 months left on my factory warranty, the lady that I spoke with said she would have to check with her supervisor and call me back tomorrow, there talking like you have to buy the extended warranty during the 1st year. I’m thinking you can buy one as long as your factory warranty has not run out. The number that I called was 1-866-618-5776 ext 4479
Any advice will help thanks.

Marty,

I'll check for some numbers, but in the meantime, first I called the Qualia number shown on the first page of this thread. Then I think I also Googled "Sony Extended Warranty." Either or both of those efforts took care of it. I bought the warranty with a few weeks left on the original 3 year factory warranty.

Yesterday the technician confirmed the OB was failing. A gray screen, like the memory stick input, first showed the problem. It had not yet affected a B&W picture. I strongly encourage any Q owner to get an extended warranty. The consensus is that the OB will most likely fail at some point. My set was a later produced model and had been perfect until now.

Let me know if you don't get the warranty number and I'll look for it tonight when I get home.

Sofer,
I’ll try calling those numbers.
Thanks.

Sofer,
I’ll try calling those numbers.
Thanks.

Make sure to explain to the SONY CSR that you are still under the original factor warranty. The Qualia is the only TV with a 3 year warranty.

Sofer,
How long was the extended warranty that you bought for your Q.
There trying to tell me that if I buy a 4yr extended warranty for $699.00 that I would only have 1yr left after the manufacturer 3yr warranty ends. Dose this sound like the warranty you bought? Or did the warranty start after the manufacturer warranty ended. The guy that I talked with at Sony Style 1-877-865-7669 said he is checking with his supervisor and will call me back and let me know about the start stop date of the warranty.
Thanks

Sofer,
How long was the extended warranty that you bought for your Q.
There trying to tell me that if I buy a 4yr extended warranty for $699.00 that I would only have 1yr left after the manufacturer 3yr warranty ends. Dose this sound like the warranty you bought? Or did the warranty start after the manufacturer warranty ended. The guy that I talked with at Sony Style 1-877-865-7669 said he is checking with his supervisor and will call me back and let me know about the start stop date of the warranty.
Thanks

I think the Sony rep is correct I believe. The extended warr. starts when you purchased the tv, not 3 years later.:(

A 5 year one gets you an extra 2 years...

Let me know if you hear different.

Ron

Wrong. Since the original warranty was for 3 years, the extended warranty starts after the 3 yr. original warranty expires. I had my OB replaced today and it was 3 yrs. 3 mos. old. Fortunately, I got the Sony entended warranty for $507 for three more years.

What bothers me the most was the amount of deposited crud over all internal surfaces in my Qualia. The OB installers did not intend to remove any of it, even after I told them the cause of these failure was reportedly due to contamination. I myself took a tack cloth and removed as much as I could.

I have been running my Qualia on Hi. Alt. to prolong lamp life. I now believe this may have been a wrong decision, since it doubles fan speeds. At the expense of lamps, I may have hastened the OB demise. This may have brought in more dust and dirt. Any comments?

I found out that there is a $3000 core charge for the bad OB, which tells me that Sony is repairing them, and we may not be getting a completely new assembly. I couldn;t tell by its appearance whether it was new or not.

I was amazed at how large the OB assembly is-about 20''x16"x6". I have a photo in case anybody is interested.

Bob

My optical block went after 2 years and 7 months with me spending a couple of weeks looking into the problem before I called for and received service a couple weeks after that. My set got heavy usage but I would agree that running the fans at higher rates would accelerate contamination. My block was replaced in the clean room because ABT pulled the set to the shop to do the replacement and cleaned out the set during the service.

I called Sony today and spent about an hour an a half on the phone going through the issue and looking for some movement out of Sony on what they are going to do about this situation. For everyone's info I have an extended warranty purchase through Abt that gave me four years of coverage until 10/09. When I tried to get a renewal from Sony today on the warranty they would not do that and told me that I already had purchased an extended warranty so that I couldn't purchase one again.

After that no go, I ended up back at the Qualia phone line and talked to someone about the future of the set and that 3 years of performance for 10K was not appropriate. He recorded the details of the optical block failing becasue it is a two piece design allowing contamination to enter the unit and cause it to fail. I let him know that ABT said that the optical block had NOT been redesigned to cure this problem so that my install of 7/08 should fail on or before 7/11. He was well aware of the SXRD suit about the 50 and 60 inch SXRD consumer models but commented that the problem they had didn't exist with the 70 inch XBR which came later.

He is suppose to be checking with his regional tech manager on the issue with the optical block, whether the original problem has been addressed and what Sony would do for me once he has that information. I commented to him that I was a lifetime Sony customer and I had other Sony displays older than 10 or 12 years; that I expeccted a premium product that cost over 10K to be a functional display for at least that long. Consequently an optical block that fails within three years was not fitting that perception. I was looking for an extension of the warranty with acknowledgement that Sony would continue to supply optical blocks to customers heeding them or that they could offer me an equivilent display and that I didn't think they would want to give me a 30K LCD display to acheive parity at 70 inches.

I'll post the resolution from Sony that I don't think will answer any of our concerns.

Wrong. Since the original warranty was for 3 years, the extended warranty starts after the 3 yr. original warranty expires. I had my OB replaced today and it was 3 yrs. 3 mos. old. Fortunately, I got the Sony entended warranty for $507 for three more years.



You are correct about the Sony warranty, I think third party warranties may work differently. I purchased the 3 year extended warranty from Sony and the certificate shows the expiration data is 3 years after my original factory warranty expired. So I am covered until March 4, 2011. The number I called was 1-866-766-9259.

Bobzoila,
How long ago has it been scents you bought the extended warranty?
And did you buy it from Sony Stile? I still have 4 months left on my factory warranty.
also i would like to see the picture of the OB.
Thanks

You are correct about the Sony warranty, I think third party warranties may work differently. I purchased the 3 year extended warranty from Sony and the certificate shows the expiration data is 3 years after my original factory warranty expired. So I am covered until March 4, 2011. The number I called was 1-866-766-9259.

They still have not called me back yet from last night, did you buy the warranty when you purchased your Q or later?
I will try calling that number.
Thanks