View Full Version : Sony DHG-HDD250/500: Official Thread
After some research and talking with guide engineers, it is clear that the Sony can receive the digital guide with software 8.01.65. This is not version 9 as some have speculated, but version 8 with an upgrade. We all know that we currently have 8.01.42. TVGOS has this software for our units to work. How can we get a copy and make it work if Sony will not do it for us???
Does'nt hurt to ask.
Thanks
Fox
drhankz 10-11-07, 04:10 PM It only "freezes" when it starts to record something. Other then that it is fine. I seem to remember this happened back in the April timeframe right before I took it off line. Thought it was weird at the time but did not bother with it since I was taking everything down and would worry about it when I got everything set back ujp. We were doing some updates to the house and I had to take down all the audio/video gear and did not get back to it till now.
AGAIN - that sounds serious.
Could be a drive problem - I'm not sure.
You can reformat the drive. Have you tried that?
PhillyC 10-11-07, 05:25 PM After some research and talking with guide engineers, it is clear that the Sony can receive the digital guide with software 8.01.65. This is not version 9 as some have speculated, but version 8 with an upgrade. We all know that we currently have 8.01.42. TVGOS has this software for our units to work. How can we get a copy and make it work if Sony will not do it for us???
Does'nt hurt to ask.
Thanks
Fox
The new version you mention is TVGOS, which should be capable of an upgrade with the nightly guide updates. The question is, will the Sony hardware separately require a firmware update from Sony?
Can your contact clarify?
hdaddiction 10-11-07, 08:09 PM After some research and talking with guide engineers, it is clear that the Sony can receive the digital guide with software 8.01.65. This is not version 9 as some have speculated, but version 8 with an upgrade. We all know that we currently have 8.01.42. TVGOS has this software for our units to work. How can we get a copy and make it work if Sony will not do it for us???
Does'nt hurt to ask.
Thanks
Fox
Thats what it will take. They sold a "DIGITAL" DVR. It doe'snt work with the new digital stream. Class action suit that either demands a refund of what you paid or a software patch to fix the dvr.
A class action lawsuit will be what it takes to get Sony's attention.
HDAddiction
coo1enuf 10-11-07, 08:53 PM AGAIN - that sounds serious.
Could be a drive problem - I'm not sure.
You can reformat the drive. Have you tried that?
Everything works fine. The only time it "freezes" is when it is recording. What I mean by "freezes" is that it will take no input from the remote or buttons on the unit.
Do you know how to force the "rescan" referenced above as the second step in getting the guide to resync. I can not find it anywhere in the menus or searching this forum. I must be missing something. I understand steps 1 and 3.:confused:
The new version you mention is TVGOS, which should be capable of an upgrade with the nightly guide updates. The question is, will the Sony hardware separately require a firmware update from Sony?
Can your contact clarify?
Phil,
Version 8 (which is TVGOS software) needs a software patch to work (8.01.65). I asked about a nightly download and the engineer at TVGOS said "they could send it over air but would be lost when the Sony is rebooted". Sony has to be the one to distribute the software. TVGOS is offering up the software and as of now Sony is not taking. To bad because the new digital guide is up and running here.
Fox
cosmicvoid 10-11-07, 11:23 PM the engineer at TVGOS said "they could send it over air but would be lost when the Sony is rebooted"So, that must be the situation now, too. Every time the DHG is rebooted, the original Sony distributed version loads, and we depend on the overnight download to recapture a copy of the current version, right?
Sony has to be the one to distribute the software. TVGOS is offering up the software and as of now Sony is not taking.
OK, so who at Sony do we all need to bombard with e-mails? I would love to be able to continue using my DHG-HDD250 after the 2/09 cutoff. I suspect that many DHG owners here love their DVRs and want to do the same.
coo1enuf 10-12-07, 08:43 AM OK, so who at Sony do we all need to bombard with e-mails? I would love to be able to continue using my DHG-HDD250 after the 2/09 cutoff. I suspect that many DHG owners here love their DVRs and want to do the same.
I would "hope" Sony would do an update that users can do themselves with a USB drive or pay to send it in and have them do it for you if you do not know how. Since the guide is already fixed this should be "simple" but you never know. I am also wondering if we could send lots of emails to the FCC and make the cable and dish companies send the signal on one of those stupid shopping channels or something. PBS stations could be mandated but since they no longer have the 700MHz spectrum this is a problem. Since the problem has been "fixed" now it is just inconvienent if you happen to loose power for some reason. :(
drhankz 10-12-07, 08:47 AM Everything works fine. The only time it "freezes" is when it is recording. What I mean by "freezes" is that it will take no input from the remote or buttons on the unit.
Do you know how to force the "rescan" referenced above as the second step in getting the guide to resync. I can not find it anywhere in the menus or searching this forum. I must be missing something. I understand steps 1 and 3.:confused:
Everything you need to know can be found here (http://www.spiffspace.com/sonydvr.html)
I have honestly never heard of the BUTTON Freeze Problem.
grittree 10-12-07, 09:02 AM Thought it was weird at the time but did not bother with it ........
That's the key. You just need to do now what we did then.
bmwpower 10-12-07, 09:17 AM Has anyone had Sony fix their unit for a hardware problem? What was the problem? How much did it cost? Weighing my options here. I know it's $150 for them to just take a look at it, but what was the overall cost and what did they fix? Thanks....
drhankz 10-12-07, 09:28 AM Has anyone had Sony fix their unit for a hardware problem? What was the problem? How much did it cost? Weighing my options here. I know it's $150 for them to just take a look at it, but what was the overall cost and what did they fix? Thanks....
I had SONY fix one of my DVRs - I was lucky - it was
under warranty.
Their Turn-Around was super quick. More than Likely
they will fix it for the $150.
bmwpower 10-12-07, 09:43 AM I had SONY fix one of my DVRs - I was lucky - it was
under warranty.
Their Turn-Around was super quick. More than Likely
they will fix it for the $150.
Yea, I just took a look @ ebay and the 500 is selling for $500-$600 used. Sounds like it would be worthwhile to get it fixed and flashed by Sony for $150.
TVGOS is offering up the software and as of now Sony is not taking. To bad because the new digital guide is up and running here.
Fox
Fox,
Have you tried to get your DHG unit to find the ATSC host station?
-phil
drhankz 10-12-07, 10:37 AM Yea, I just took a look @ ebay and the 500 is selling for $500-$600 used. Sounds like it would be worthwhile to get it fixed and flashed by Sony for $150.
And you get a NEW Warranty from SONY :D
TheRatPatrol 10-12-07, 11:02 AM Fox,
Have you tried to get your DHG unit to find the ATSC host station?
-phil
How do you do this?
Thanks
drhankz 10-12-07, 01:20 PM How do you do this?
Thanks
SEE Post 10543 (http://www.avsforum.com/avs-vb/showpost.php?p=11884160&postcount=10543)
dspadoni 10-12-07, 02:23 PM So, that must be the situation now, too. Every time the DHG is rebooted, the original Sony distributed version loads, and we depend on the overnight download to recapture a copy of the current version, right?
I'm not sure about that. What's lost in a factory reset is any upgrade made to the Sony's firmware (e.g., to .13) and your personal settings. I ran into this situation myself recently. I had done the f/w upgrade myself from .06 to .13 awhile back. Then I recently did a factory reset and the f/w reverted to the original .06, so I had to again do the upgrade via USB flash drive. However, the reset did not seem to affect the latest version of the TVGOS f/w (08.01.44) on my machine (I say "seem" because I didn't check until the next day).
If all that's been said previously about TVGOS 08.01.65 is true, then we could speculate that events might occur as follows: service providers (OTA & cable) make the new digital TVGOS available on their systems nationwide; TVGOS sends the upgrade to 08.01.65 over a current analog VBI feed; the new f/w searches for and finds the digital TVGOS data and we're up, running, and happy. Hopefully, we also get a clock signal from a digital channel, otherwise all of this is moot.
The kicker comes after Feb '09. If, for any reason, the Sony (and any other device using TVGOS ver 8) loses the f/w upgrade, there may no longer be any way to get the upgrade resent over an analog channel. A potential solution would be to make this upgrade do-able via the USB port, too. That would mean that Gemstar would have to make the file available as a download, and Sony would have to commit to a f/w patch that enables an upgrade to the TVGOS f/w via the USB port (maybe it already does and we just don't know it).
Like I said, pure speculation on my part.
thecrazykevy 10-12-07, 03:39 PM If worse comes to worse and Sony refuses to implement the new firmware, can't we just buy a converter box like the other owners of older TVGOS units to retain functionality?
SonyWinner 10-12-07, 08:14 PM Quick question for someone who knows, please.....I have a Sony 250 with a cablecard from Brighthouse here in Orlando, FL that has worked fine for over a year. In the past month or so, I've noticed that some of my premium channels are missing. They appear in the guide, however, when selected, the screen is black. Brighthouse says that the card is defective and needs replacing. When I let them do this, will I lose all of my guide data and settings?
If worse comes to worse and Sony refuses to implement the new firmware, can't we just buy a converter box like the other owners of older TVGOS units to retain functionality?
Looks like this is going to be the case. Echostar is one of the companys that is going to sell a digital to analog converter box that supports digital vbi (SETC 127).
Fox
thewarm 10-13-07, 09:39 AM I had the same problem with Comcast Seattle using a Motorola card (firmware 4.05). Turned out to be a problem with Comcast not sending out the proper signals to "pair" the CC and the host.
Call Brighthouse and have then "hit" the card again.
hdaddiction 10-13-07, 10:19 AM I would hope that this converter box would answer our needs. LG sold a lot tv's that use TVGuide online. I would hope that have put that conversion into this box.
frank70 10-13-07, 10:23 AM Looks like this is going to be the case. Echostar is one of the companys that is going to sell a digital to analog converter box that supports digital vbi (SETC 127).
FoxBut remember that in addition to having such a box, you'll need to make sure it always stays on (tuned to the TVGOS host channel), and plug its channel 3/4 RF output into the "other" (i.e. currently unused) RF input to the DHG or into a channel 3/4 combiner with your normal RF source. Clearly you don't want the DHG to receive ONLY the analog signal generated by the box.
But remember that in addition to having such a box, you'll need to make sure it always stays on (tuned to the TVGOS host channel), and plug its channel 3/4 RF output into the "other" (i.e. currently unused) RF input to the DHG or into a channel 3/4 combiner with your normal RF source. Clearly you don't want the DHG to receive ONLY the analog signal generated by the box.
Yes that is correct! But I would stay with the unused RF input on the DHG to avoid the combiner because of signal loss. However, I have 3 DHG's and that would mean buying 3 converters (one for each) instead of just 1 and combining it at the source. Maybe an amplified combiner to avoid the signal loss...I need to think about this:rolleyes:.
Fox
SonyWinner 10-13-07, 12:30 PM I had the same problem with Comcast Seattle using a Motorola card (firmware 4.05). Turned out to be a problem with Comcast not sending out the proper signals to "pair" the CC and the host.
Call Brighthouse and have then "hit" the card again.
Thanks ! I negelcted to mention that I have another cablecard in a different television and all channels work on it. Do you know if they send a separate signal to both cards?
dspadoni 10-13-07, 03:33 PM Thanks ! I negelcted to mention that I have another cablecard in a different television and all channels work on it. Do you know if they send a separate signal to both cards?
If another hit ("restaging") from Brighthouse doesn't solve the problem, then the next thing to ask (if you already haven't done so) is to make sure they haven't messed up the rate codes for that card. If the rate codes have gotten altered by mistake you may not see all the channels in your package. Also, ask them to make sure there's no VOD (video on demand) or PPV (pay-per-view) codes in your account; these could mess things up, too.
If all that fails, then most likely the card has gone bad. Inserting a new card won't change any of your settings or your TVGOS set up and current listings. When you pull the old card, just make sure to click "No" when the Sony asks if you want to scan now for new channels, then pop in the new card. That will need to be authorized at the head end before you can tell if all is now working OK.
Each card is handled separately at the head end. They identify it by the Card ID/Host ID, and can thus send separate hits to each card.
Ray1938 10-13-07, 08:31 PM But remember that in addition to having such a box, you'll need to make sure it always stays on (tuned to the TVGOS host channel), and plug its channel 3/4 RF output into the "other" (i.e. currently unused) RF input to the DHG or into a channel 3/4 combiner with your normal RF source. Clearly you don't want the DHG to receive ONLY the analog signal generated by the box.
You are making the assumption that the "box" will output only one signal at a time. Why can't the box also output a second signal channel that provides the analog data - time, guide data, etc?
Seems to me that Sony paid Gemstar for the guide features, and therefore legally responsible to see that those features are maintained.
For now I'm enjoying my DVRs and assume that Gemstar will do its job. Why worry about something you have no control over?
Ray
sivartk 10-13-07, 09:30 PM But remember that in addition to having such a box, you'll need to make sure it always stays on (tuned to the TVGOS host channel), and plug its channel 3/4 RF output into the "other" (i.e. currently unused) RF input to the DHG or into a channel 3/4 combiner with your normal RF source. Clearly you don't want the DHG to receive ONLY the analog signal generated by the box.
What if you don't have an "other?" :eek:
Recently, after 3 months of using a new cablecard (switched to Fios), I am getting a 161-4 error randomly. I have no problems receiving the channels that I am paying for. It does not happen every day, but usually occurs while watching an OTA ATSC channel. Should I call Verizon? Ideas?
Has anyone else noticed a problem getting the guide from channel 22 in DC? It seems like every 5-7 days the guide loses advertisements and fails to get guide data. I have fios and have two dhg500s that get info OTA. I wondering if I should reset to get programming info from channel 26.
spiff72 10-14-07, 11:51 AM Thanks ! I negelcted to mention that I have another cablecard in a different television and all channels work on it. Do you know if they send a separate signal to both cards?
I had a similar problem last week. My Sony box wouldn't show any encrypted channels (just black screen). I had several other devices with Cablecards, and they were working. I called Charter, and they sent a hit to the house (I think this actually hits all the devices - since I didn't tell them which cablecard was having problems). The picture came back on HBO as I was observing.
drhankz 10-14-07, 06:06 PM I had a similar problem last week. My Sony box wouldn't show any encrypted channels (just black screen). I had several other devices with Cablecards, and they were working. I called Charter, and they sent a hit to the house (I think this actually hits all the devices - since I didn't tell them which cablecard was having problems). The picture came back on HBO as I was observing.
ALL THESE NEEDS for HITS - is because
Cable Labs is going around updating all
the Cable Cards in the US with New
Software.
Once your Cable Company is updated
- things will settle down.
It took Comcast in New England 2 weeks
to settle down.
How do you see/find out what TV Guide OS firmware version is running on your DHG-HDDxxx?
I also remember someone posting something a long time ago about the Sony DHGs not having "new enough" hardware to accommodate updated firmware or to accept TVG info via an ATSC channel. Anyone remember this?
Thanks,
Lyca
WS65711 10-15-07, 06:06 PM How do you see/find out what TV Guide OS firmware version is running on your DHG-HDDxxx?
http://www.spiffspace.com/sonydvr.html#Section2111
I also remember someone posting something a long time ago about the Sony DHGs not having "new enough" hardware to accommodate updated firmware or to accept TVG info via an ATSC channel. Anyone remember this?
Nobody will really know for sure what will or will not work until the analog cutoff date gets here.
frank70 10-15-07, 07:45 PM What if you don't have an "other?" :eek:Well, you'd need to inject the lone analog RF signal into the DHG somehow, so this is a circumstance where you'd need a channel 3/4 combiner to send it into the Antenna input along with your normal digital OTA channels; if you normally will have a digital OTA station on RF channel 3 or 4 (which should be extremely rare, but a few stations will oddly end up on VHF-LO), you'd need to set your box to output the other channel, and use the appropriate combiner for that channel.
Don't try to combine it with the Cable input if you have a cable card, because the card won't know how to map it.
lerdman 10-15-07, 08:47 PM Unfortunately, my local cable company (OneSource http://www.1scom.net) has gone completely digital with some sort of proprietary format and I find myself having to sell my Sony unit. I got it from ebay about 9 months ago and it has been wonderful. I've not had a single problem with it, no freeze ups, no locks, etc. The only thing I did have to add to it was a battery backed-up UPS to make sure that a small power glitch here in the house wouldn't lose the guide and my channel preferences, but interestingly, I uplugged it yesterday and plugged it back in and it seemed to reacquire more days in the guide faster than ever. I guess TV-Guide data is now shipped down more complete than when I started using it.
Anyway, the unit is in perfect working condition with cosmetic scratches on the top. It didn't have a remote, but I used my Harmony with it perfectly. I thought I would offer it for sale here first and if no takers, list it on ebay. Please let me know if you're interested. I'll take the best offer and guarantee it works.
Larry Erdman
Keller, TX 76248
817-875-8958 cell
larry.erdman@gmail.com
StillwaterTownie 10-15-07, 09:54 PM So now the Sony can't get any channels from the cable, or copy what it can get?
drhankz 10-15-07, 10:57 PM Unfortunately, my local cable company (OneSource http://www.1scom.net) has gone completely digital with some sort of proprietary format and I find myself having to sell my Sony unit.
I don't believe that is the case.
Someone is giving you bad data - because it is ILLEGAL
to not make a CableCard Available to any subscriber
who asks. It doesn't mater about protocol.
WhatHappend 10-16-07, 12:32 AM But the cable company could put all the channel assignments > 1023 which would make them unable to tune via the SONY's built in TVGOS.
coo1enuf 10-16-07, 04:26 PM Call your cable co. back and ask for a cablecard. That should be all you need in your Sony. I was not getting lots of digital channels till I got my cablecard. Matter of fact I could not even get the local HD NBC channel even though they are supposed to send it in the "clear". They finally fixed that after 7 months. I am probably going to send my card back since I do not get any premium channels and seem to pick up all the HD non scrambled stations now. Anyway just bug the cable co to give you a card and that should fix your problem. Some additional info below if your cable co went to Switched Digital Video.
The problem is if the cable company goes with Switched Digital Video. See this article -> http://seekingalpha.com/article/35336-tivo-threatened-by-cable-operators-switched-digital-video-technology
You need 2 way cablecard communication to support SDV. This is possible but the cable companies are dragging their feet. The FCC a couple of months ago had a ruling on this and it was in the consumers favor but I can not find the article right now. Safe to say IF 2 way cc become available the Sony will work but will still need a timer signal from somewhere. This should get us through 2012 -> http://newteevee.com/2007/09/14/fcc-analog-signal-ruling-doesnt-impact-iptv/
The cable co. know they have to have basic service without a box or cc otherwise lots of people will drop. The 2 way cc is coming it will just be drawn out like the 7/2007 mandate. The telcos are gunning for them since the cable operators have been taking their customers away with VOIP phones. It will be another battle and the consumer will pay more. IMHO
You may also want to look at this article as 2 way cards are available from Motorola. http://connectedhome2go.com/2007/02/13/clarity-on-cablecard-and-vod/
Has anyone else noticed a problem getting the guide from channel 22 in DC? It seems like every 5-7 days the guide loses advertisements and fails to get guide data. I have fios and have two dhg500s that get info OTA. I wondering if I should reset to get programming info from channel 26.
I just looked at my unit and noticed a show wasn't recording (bionic woman nbchd @9pm est.) So I flipped the unit on and my guide is messed up too! About half of my listings say 'no title' or 'no listing'. The other half seem to have valid guide data. I'm FIOS also yet using OTA WETA 26. Both 22 and 26 having bad data seem to me to point to an issue with TVGOS their FIOS listings. Anyone else?
edit: Have there been any recent guide updates to the Sonys? I saw in mid-march postings that other users were having similar guide issues seemingly related to a guide update.
edit2: Update as of evening 10/18 my guide looks normal. *crosses fingers*
samhouston 10-18-07, 07:09 PM I have two Sony DHG-HDD 250s and a 500 that have been working great. Lately I noticed the playbacks drop sound and the picture pixelates in and out. Unwatchable. I thought my drives was going but when I removed my cable cards and record something new, the effect disappears. And all the HDDs do it - simultaneous failures? Fishy to me. The pixelating/sound drop outs prefers to occur when watching recording HD programs. This effect has happened with SD programs, but not as often and not lately. The effect is not noticeable when watching program through the Sony DVR in real-time however.
Anyone had this problem in the NoVA area?
Ralph P 10-18-07, 10:35 PM Hi all, I have a A Sony DDR500 and haven't had any problem for two years. Went on an extended trip back east and turned off all power when I left. When I came back and turned all equipment on, no video play back from the Sony. I do have the downloaed of the schedule programs and the other normal screen. Just no video either precorded or live. Have comcast special deal which will end in Dec. Had comcast out and install a new card still no video. Not much to say about the Tech. Be fore I had them out tried playing prerecorded shows and no video. Tried all out puts including component and regular video. no video. I do have a warrantee and is there any thing anybody can think of that I can try before I send this back to sony? I sure sould appreciate letting me know.?? Haven't had any problems since I have had it.
Thanks,
Ralph
Ray1938 10-19-07, 02:59 AM Hi all, I have a A Sony DDR500 and haven't had any problem for two years. Went on an extended trip back east and turned off all power when I left. When I came back and turned all equipment on, no video play back from the Sony. I do have the downloaed of the schedule programs and the other normal screen. Just no video either precorded or live. Have comcast special deal which will end in Dec. Had comcast out and install a new card still no video. Not much to say about the Tech. Be fore I had them out tried playing prerecorded shows and no video. Tried all out puts including component and regular video. no video. I do have a warrantee and is there any thing anybody can think of that I can try before I send this back to sony? I sure sould appreciate letting me know.?? Haven't had any problems since I have had it.
Thanks,
Ralph
Video is working if you can see the tv schedule.
I suggest you pull the card out, and perform cable channel scan. If you get video after that, I suggest you refer to the manual for cable card installation procedure.
Ray
Ray
Equally_Wrong 10-19-07, 11:23 AM Anyone looking to sell an unmodified, working DHG-HDD500 for a reasonable price ~$150 + shipping?
Anyone looking to sell an unmodified, working DHG-HDD500 for a reasonable price ~$150 + shipping?
Seems unlikely given what they are going for on eBay ...
WS65711 10-19-07, 01:05 PM Anyone looking to sell an unmodified, working DHG-HDD500 for a reasonable price ~$150 + shipping?
I'll take 3 at that price !!!
:cool::cool::cool:
Rammitinski 10-19-07, 01:39 PM Anyone looking to sell an unmodified, working DHG-HDD500 for a reasonable price ~$150 + shipping?That's BEYOND reasonable.
What - does this look like some sort of charity organization to you? :D
swestbom 10-19-07, 01:40 PM Anyone looking to sell an unmodified, working DHG-HDD500 for a reasonable price ~$150 + shipping?
Yeah right, no subscription fees, HDTV DVR for OTA or cable, decent UI, no substitutions currently available other than a PC. Not likely.
grittree 10-19-07, 01:48 PM How do you input the dash "-" when entering QAM channels like 77-3?
sivartk 10-19-07, 01:55 PM How do you input the dash "-" when entering QAM channels like 77-3?
By using the "period" (.) button on the remote.
Ralph P 10-19-07, 03:08 PM Thanks Ray. I unpluged the DH500 yesterday for about two hours to change arrangement of my components and low and behold after I pluged it back in I got video and was able to play pre-recorded programs. I moved it to a larger area where I can get more air flow. I also have a laptop cooler sitting under it which works very well for cooling.
Ralph
grittree 10-19-07, 03:13 PM By using the "period" (.) button on the remote.
Thanks. I had tried that. Retried and now it works. Must need a certain timing.
videobruce 10-20-07, 08:12 PM Two questions, one very old and the other new;
1. From day one I have noticed a very noticeable audio AGC actionwhere certain frequencies will trigger the AGC and drop the audio level down. Afterwards, recovery is very slow (typical of audio AGC circuits). This isn't necessary from a 'loud' passage (gunshot or explosion), but just certain frequencies (say keys jingling). It has been very annoying. I believe it is only with analog material.
2. Recently, the output format when the unit is turned on (I believe) keeps changing from where I have had it set, from '1080i', to 'auto HDMI' for no apparent reason. It happens so fast as I am either changing inputs on the TV (Mits DLP) and/or turning the DVR on. It doesn't happen all the time and when it does, it's hard to remember exactly what was done last.
Any ideas here?
I am randomly getting a 161-4 error, should I call Verizon to get a replacement cable card? Or should I just ignore it?
walden1974 10-20-07, 11:25 PM I have not seen this questions asked...maybe because it's obvious.
I am looking to see if there is a way to use my new internal ATSC tuner from my new HDTV in conjunction with my Sony HDD-250 tuner so I can record two shows at once?
Probably not, huh?
Thanks for any response.
videobruce 10-21-07, 08:28 AM Probably not, huh?Yep. Phoney all baloney went out of their way to see that no one cuts into their movie profit margin. :mad:
I have not seen this questions asked...maybe because it's obvious.
I am looking to see if there is a way to use my new internal ATSC tuner from my new HDTV in conjunction with my Sony HDD-250 tuner so I can record two shows at once? Unfortunately, no.
If you want to record two shows at once, you'll need a $250 TivoHD. Or you could buy a second HDD-250.
walden1974 10-21-07, 10:44 PM Thanks for the info. Quick question if I get a Tivo HD, do I need to purchase the Tivo monthly subscription to just record and do typical DVR functions?
Thanks for the info. Quick question if I get a Tivo HD, do I need to purchase the Tivo monthly subscription to just record and do typical DVR functions?Yes.
Tivo is a $600-$800 product that they sell for $250 plus a monthly fee. The hardware is sold at a loss. They do not let you record programs without a subscription, because if they did, they would go out of business in a matter of weeks.
walden1974 10-22-07, 01:24 AM bfdtv-
Thanks for that bit of info! I was afraid that was the case. I guess I will just have to buy another Sony HDD-250 ;-)
Thanks again for responding quickly.
speedlaw 10-22-07, 04:25 PM One of my two HDD 250's locked up, refusing to respond to the front buttons or the remote. I had the foresight (read:read this forum) to buy the extended service plan, which was good as I was about a year out.
The CSR's gave me circular phone numbers, but after spending 25 minutes navigating the system, finally got what I thought was a return auth # and an address. I packed up the 250 and sent it out.
A few days later, I receive a call from the repair center. It appears that I don't have an RA #, it's a case number. Luckily I included copies of everything, with circles and arrows, etc. in my correspondence.
Sony promptly shipped the refurb unit to me, and I was back in motion just in time to move my last CRT TV upstairs and use the HDD for the component 480i input. Not true HD, of course, but wow ! good for 480i over 34 inches. Compared to my Dish Signal, day vs. night !
Thank you Sony !!!!
Lastly, has anyone noticed that primetime TVGOS (there, I'll jinx it) is working quite well this year in the New York Metro area ?
videobruce 10-23-07, 09:18 AM Two questions, one very old and the other new;
1. From day one I have noticed a very noticeable audio AGC actionwhere certain frequencies will trigger the AGC and drop the audio level down. Afterwards, recovery is very slow (typical of audio AGC circuits). This isn't necessary from a 'loud' passage (gunshot or explosion), but just certain frequencies (say keys jingling). It has been very annoying. I believe it is only with analog material.
2. Recently, the output format when the unit is turned on (I believe) keeps changing from where I have had it set, from '1080i', to 'auto HDMI' for no apparent reason. It happens so fast as I am either changing inputs on the TV (Mits DLP) and/or turning the DVR on. It doesn't happen all the time and when it does, it's hard to remember exactly what was done last.
Any ideas here?Anyone???
Rammitinski 10-23-07, 02:52 PM 1.) Never noticed this with my Sony. Could be a problem between the provider and your TV. As far as I know, the Sony itself doesn't have any "auto-leveling" circuitry built-in to screw up. (I could be wrong, though.) Mismatched audio levels is a common problem with broadcasts, and it's usually the TV's which include an auto-leveling feature (but I'm pretty sure you knew all that already).
2.) It was most recently discussed here: http://www.avsforum.com/avs-vb/showpost.php?p=11182982&postcount=10238. If you search here under "auto HDMI" you will come up with a bunch of posts on it, as it's been brought up quite frequently.
samhouston 10-23-07, 05:54 PM I have two Sony DHG-HDD 250s and a 500 that have been working great. Lately I noticed the playbacks drop sound and the picture pixelates in and out. Unwatchable. I thought my drives was going but when I removed my cable cards and record something new, the effect disappears. And all the HDDs do it - simultaneous failures? Fishy to me. The pixelating/sound drop outs prefers to occur when watching recording HD programs. This effect has happened with SD programs, but not as often and not lately. The effect is not noticeable when watching program through the Sony DVR in real-time however.
Anyone had this problem in the NoVA area?
It's Cox, or at least their cards. The problem is only with HD ABC and NBC. All my othr channels are fine, even the premium channels and other HD channels. All my units are on UPSes though. Very strange.
videobruce 10-23-07, 10:33 PM Rammitinski; Thanks for the reply. As to the auto HDMI deal, I never had it do that before untill I switched sets. I will look for the issue.
The audio issue is very noticeable and it is within scenes and it isn't the broadcaster as I never heard it do it 'live'.
sivartk 10-23-07, 10:54 PM The audio issue is very noticeable and it is between scenes and it isn't the broadcaster as I never heard it do it 'live'.
I have two HDD-250's....one unit (which has never been formated...still has the Sony movie trailers) has a lot more drop outs during playback (normally about 4-5 during an hour program) versus the other unit that was just reformated before the fall TV season.
Is this a cause / effect? Not sure...just and observation. Also, the one with fewer dropouts has less free space.
videobruce 10-23-07, 11:00 PM I corrected my post. It should read "within" scenes.
cosmicvoid 10-24-07, 01:54 AM The audio issue is very noticeable and it is within scenes and it isn't the broadcaster as I never heard it do it 'live'.Do you mean live as in direct input from source to your TV, or live thru the Sony DVR not a playback? Because 'live' thru the DVR is a playback, due to the 2 second buffering of everything that passes thru the machine.
thewarm 10-24-07, 06:50 AM I have a DHG-HDD250 with a Comcast/Moto CC. Everything records properly except HBO HD and Showtime HD. These 2 channels take about 1-2 seconds to "lock in" when watching live TV. So when trying to a timer recording all I get is audio with no video.:(
This is my 3rd card from Comcast Seattle.
Any ideas please?
sivartk 10-24-07, 09:31 AM due to the 2 second buffering of everything that passes thru the machine.
Where is this 2 second buffer documented? I can have my TV on in the living room and Sony on in the theater room on the same channel with the same antenna feed and only get a slight echo (due to the longer run to the TV in the living room). So mine doesn't have a 2 second buffer....now if you pause live TV and then jump to real time (without switching the channel), there seems to be about a 1/2 second lag time, but not 2 seconds.
cosmicvoid 10-24-07, 02:57 PM As far as I can see, it is not documented. When I first set up my machine with a new HDTV, the old crt TV was right next to it. Tuned to the same channel, there was a noticable delay thru the Sony DVR, between 1/2 and 1 second... so I guess 2 seconds is an exaggeration, sorry. But it was for sure longer than just 'an echo', and much longer than any circuitry processing delay could account for. So I am presuming it is playing back the buffered content from the hard drive; what other explanation could there be? It also explains why it seems to take so long to change channels.
sivartk 10-24-07, 07:54 PM Was it the same source? I.e. both from cable / both from Antenna?
I have noted the following source delays from shortest to longest
Analog OTA TV to Digital OTA - about 1 second
Digital OTA to Digital Cable about 1.5 seconds
I haven't seen any noticeable difference that couldn't be explained with different cable lengths or tuners with the same source. A slight echo, but that is about it.
...but who knows :)
cosmicvoid 10-25-07, 12:37 AM Both OTA.I haven't seen any noticeable difference that couldn't be explained with different cable lengthsCable lengths have no effect. Coax cable has a propagation velocity of about 66% of the speed of light. It would take miles of cable to give a delay of 1 millisecond.
jbean8510 10-25-07, 02:26 AM hey has anyone tried to link the harddrive up to a computer to save a program onto a computers harddrive???
really what I am trying to do is put a program onto a buddys dvr, (same dhg-hdd250 and this was the only way I can think of in doing this. Jarrod
videobruce 10-25-07, 10:42 AM Do you mean live as in direct input from source to your TV, or live thru the Sony DVR not a playback? Because 'live' thru the DVR is a playback, due to the 2 second buffering of everything that passes thru the machine.Well, it looks like you got me there. :(
I forgot about just how a DVR works. I will go and stand in the corner untill recess. :D
Now I will have to take another look, or should I say listen to this. I guess what I really meant (or should of said), I never heard it driectly from the TVs' tuner with the DVR off.
hey has anyone tried to link the harddrive up to a computer to save a program onto a computers harddrive???
People have tried this. Search for posts by Mark Fontana in particular (I think that's his name). The contents of the HDD are encrypted so they can be read only by the Sony unit to which they are "mated."
Yep, the DHGs use an encrypted xfs filesystem that nobody's managed to get into yet, as far as I know. It does not seem like many people have been working on this sort of thing, even before interest in these DVRs started to decline. Probably the right approach to take would be to try and get one's own processes (busybox etc.) running alongside the Sony firmware in the DHG's native MonteVista Linux environment. But Sony took steps to make that hard by storing the firmware in a signed, encrypted cramfs. Nobody will get anywhere until they can make a cramfs that the bootloader is willing to trust (or hack the bootloader to load unencrypted, unsigned cramfs images).
A worthy goal assuming all of that can be done would be to export the contents of the video storage via a USB network adapter, but that would be a pretty huge project to take on given how tightly things are locked down, unless some Sony insider leaks critical details.
I fat-thumbed my way into this one. I don't see it in Spiff's great FAQ so I'll share it here.
Most of us know that when watching a 480i program, pressing 'Screen Mode' cycles through Normal, Stretch, Side-stretch, and Adjust8.
In Adjust8 mode, pressing the up or down arrows offers Adjust1 through Adjust16. True, it is only varying degrees of stretch-o-vision but it offers something else to drive our viewing partners batty.
Ray1938 10-26-07, 02:44 AM I fat-thumbed my way into this one. I don't see it in Spiff's great FAQ so I'll share it here.
Most of us know that when watching a 480i program, pressing 'Screen Mode' cycles through Normal, Stretch, Side-stretch, and Adjust8.
In Adjust8 mode, pressing the up or down arrows offers Adjust1 through Adjust16. True, it is only varying degrees of stretch-o-vision but it offers something else to drive our viewing partners batty.
I use that mode in 1080i format to increase the image size of 480i letter box programs to full screen width. Images seem to be much better than in 480i format.
Ray
Ray1938 10-26-07, 02:52 AM I tried to play the latest episode of Cold Case, and all I see is a black screen with the marker stuck at time zero. Unable to move forward in time from start time. Less than a week ago another CBS program started off that way with a black screen but after about ten seconds, program began to play. I've yet to try to delete Cold Case so not sure I can do so.
Anyone else experience this problem?
Update: The recording never started so there was nothing to play. Info window said program took 0 space on the HD. After I posted this message, I remembered that I also had a problem with Shark. That recording began about half way through the hour. I set both my DVRs to record cable instead of OTA, to avoid signal dropout so I assume that wasn't the cause of the problem.
I wonder if the problem was at the TV station.
Ray
RobMeyer1 10-26-07, 06:53 AM I tried to play the latest episode of Cold Case, and all I see is a black screen with the marker stuck at time zero. Unable to move forward in time from start time. Less than a week ago another CBS program started off that way with a black screen but after about ten seconds, program began to play. I've yet to try to delete Cold Case so not sure I can do so.
Anyone else experience this problem?
Ray
I had that happen about 2 weeks ago. Weather related poor antenna reception was probably the problem for me. I was able to record CSI, but Without a Trace had a black screen when I turned the Sony on halfway thru the recording, and the resulting recording wasn't playable. When I tried to tune CBS OTA on a Dish 722 DVR. it froze (while recording 2 satellite programs:(). I think I had to reboot both DVR's to restore proper operation. I lost 6 minutes from the programs being recorded on the Dish DVR while it rebooted.
giomania 10-26-07, 01:11 PM I also have problems with reception of CBS digital via OTA in Chicago. The channel is low-band VHF, and reception is definitely dependent on the weather, I noticed. When it rains, it is bad, and sometimes when it doesn't rain, it is bad.
I have some power lines about a 1/2 mile from my house, and I suspect that they "interfere" with my otherwise straight shot to the transmitter.
I hope they will switch to UHF before the transition in 2009, otherwise there are going to be a few unhappy folks trying to tune in that channel.
Mark
gigaguy 10-26-07, 09:34 PM OMG, I tried the adjust8 settings, very cool. I never knew there were 16 settings! I always wondered what adjust '8' meant. Is this in the manual??
spiff72 10-26-07, 11:08 PM OMG, I tried the adjust8 settings, very cool. I never knew there were 16 settings! I always wondered what adjust '8' meant. Is this in the manual??
I think the mode is just called "Adjust", and the 8 is the default value. It is a mode that allows you to "fine tune" the picture.
Erik Garci 10-27-07, 12:54 AM Is this in the manual??
Yes.
Rammitinski 10-27-07, 03:42 AM I hope they will switch to UHF before the transition in 2009, otherwise there are going to be a few unhappy folks trying to tune in that channel.They are supposed to be moving to channel 12, which is hi-VHF and easier to receive, while WLS will be moving back to channel 7 (also hi-VHF).
giomania 10-27-07, 08:49 AM They are supposed to be moving to channel 12, which is hi-VHF and easier to receive, while WLS will be moving back to channel 7 (also hi-VHF).
Cool. Thanks for the info. Go Bears!
Mark
videobruce 10-27-07, 09:55 AM I think the mode is just called "Adjust", and the 8 is the default value. It is a mode that allows you to "fine tune" the picture. I thought the default value was 1 if I remember correctly. I use the 1080i mode (when it doesn't revert back to 'autoHDMI').
One thing I never saw anyone mantion that was something I beleive I noticed right off the batt; analog channels have a narrow width as compared to the same station in their digital version. This was forst noticed on Mits DLP RPTVs', then on a HP (Sharp) LCD 26" set and now on this.
What's with these 'cropped' 4:3 signals?
If you don't believe me, measure the width of a image from an analog station, then measure the same station in it's digital version. You can also measure the 'black bars' on either side.
SonyWinner 10-27-07, 04:04 PM When I first set up my unit about a year ago, I specifically remember changing the time that the unit powered off automatically to download guide data. I have been looking all day and can't find it now. :eek: Does anyone out there know?
Also, I don't see all the channels available to me in my channel setup screen. Is that an issue with my host channel not sending them? I can't even add them because they are 4-digit channels. I have other 4-digit channels in my lineup. Thanks !
Hawkeye6 10-28-07, 05:04 PM Maybe someone has already done this and I just haven't read it but I just got done chatting with Sony tech support and they stated that by 2009 Sony will be forwarding an update which will allow us to recieve the guide data over the digital signal. Here are her exact words:
Alexis_> By 2009, Sony will be forwarding an update which will help to receive guide data.
She then sent me this link which will have the update.
http://esupport.sony.com/US/perl/model-news.pl?mdl=DHGHDD250
I am guessing most everybody already knows about this link but thought I would post it anyway.
So this makes me feel a lot better. I really enjoy my DVR so it was pretty disappointing thinking it may no longer work after 2009.
I don't post very often but I thought it was good news everyone should hear. I guess there is a chance they may not follow through on their comments but atleast it sounds like they are thinking about.
[QUOTE=Hawkeye6;12039909]Maybe someone has already done this and I just haven't read it but I just got done chatting with Sony tech support and they stated that by 2009 Sony will be forwarding an update which will allow us to recieve the guide data over the digital signal. Here are her exact words:
Alexis_> By 2009, Sony will be forwarding an update which will help to receive guide data.
Yea... they are going to tell you which digital to analog converter box to use that supports TVGOS. It will probably be manufactured by Echostar receiver systems. And according to TVGOS level 3 support, Echostar is the only manufacturer that is currently working with TVGOS to support "digital vbi".
fox
videobruce 10-29-07, 07:05 AM The link within that link comes up dead. (Typical Phoeny all baloney) Sony will be forwarding an update which will help to receive guide data. "help receive data". What's that suppose to mean?? Doesn't really say anything, surely nothing regarding digital.
spiff72 10-29-07, 07:29 AM The link within that link comes up dead. (Typical Phoeny all baloney) "help receive data". What's that suppose to mean?? Doesn't really say anything, surely nothing regarding digital.
This still falls into the "I'll believe it when I see it" category, but in Hawkeye's defense, the link appears to be a general announcement page for the DHG HDD250/500, and he said that the announcement would eventually appear there.
Hawkeye6 10-29-07, 08:13 PM Just thought I was passing on a little information I thought was positive. In my conversation with the tech I did talk to them about the analog signal going away and the digital needing to be received.
As for the link, it is where the fix will be posted eventually when it comes out. I understand they don't have to put it out there and they might not but I thought it was something worth sharing.
Thanks.
Ray 1938,
I had the identical problem with that Cold Case episode. Tried to play it last night. Haven't tried the Shark episode, but I assume I'll have results like yours. I'm OTA only in Los Angeles. At first, I assumed that the 500 had screwed up, but on reading your post, I realize it must have been a broadcast issue.
John
hdaddiction 10-31-07, 07:16 PM Unless I'm not reading this right, this should provide on screen tv guide. But maybe its just the basics.
http://home.rca.com/en-US/PressReleaseDetail.html?Cat=RCAAccessories&MN=104
Ray1938 10-31-07, 10:08 PM Ray 1938,
I had the identical problem with that Cold Case episode. Tried to play it last night. Haven't tried the Shark episode, but I assume I'll have results like yours. I'm OTA only in Los Angeles. At first, I assumed that the 500 had screwed up, but on reading your post, I realize it must have been a broadcast issue.
John
Look forward to what you find with Shark. Fortunately with Shark, i was able to view that episode on-line so I was able to see the first part there.
Ray
Unless I'm not reading this right, this should provide on screen tv guide. But maybe its just the basics.
http://home.rca.com/en-US/PressReleaseDetail.html?Cat=RCAAccessories&MN=104
Does not support TVGOS
videobruce 11-01-07, 07:32 AM Interesting find that $60 digital to analog STB. Must be the first 'cheapie' box to hit the market. Did you really expect TVGOS for $60??
berenger 11-01-07, 11:30 AM i'm looking for a DHG-250 or 500
I'm in Montreal and in Canada we will still use analog for the guide.
if you think of selling yours, please contact me: I might be interrested.
thanks
Berenger
PM me
Rammitinski 11-01-07, 03:09 PM i'm looking for a DHG-250 or 500
If you think of selling yours, please contact me: I might be interrested.You probably won't find too many people here who will be willing to sell theirs before Feb. 2009. Maybe not even after then, if they come up with a solution to keep them fully functioning. You'd have to pry 'em out of our cold, dead hands.
You may find an LG 3410a here easier, as it seems that a few people over in the 3410a thread are caving in and getting the subscription-based TiVoHD unit. It should work fine for OTA up there.
I saw a few HDD500's/250's on ebay last time I looked, a few days ago. They were all pretty reasonably priced.
Wally1912 11-01-07, 11:12 PM i'm looking for a DHG-250 or 500
I'm in Montreal and in Canada we will still use analog for the guide.
if you think of selling yours, please contact me: I might be interrested.
thanks
Berenger
PM me
They had a DHG-HDD250 at the Sony Outlet (http://www.sonystyle.com/webapp/wcs/stores/servlet/SYStoreLocatorDetailView?storeId=10151&catalogId=10551&storeIndex=10)store in Wrentham, Massachusetts for $299 when I was in there on Sunday. Is there any chance you would drive down from Montréal? If so, call ahead to (508) 384-1175 and they'll probably hold it for you.
I know this has been discussed before, but I don't recall why this happens when the guide updates. If I leave the Sony on preventing the guide from updating, the scheduled recording does not drop. Something to do with TVGOS software problem or a broadcast flag?
Thanks.
fox
ThePCTech 11-04-07, 10:31 PM Does anyone know what to do when the tuner gets stuck. It will turn on, but it won't change channels.
jbean8510 11-05-07, 12:12 AM Does anyone happen to have Insight Cable with Cablecard and 250 or 500 sony dvr?? For some reason all the channels besides locals dont record right....either missing video completely or missing video and audio cutting out........ive been through 2 of these things now.....but insight told me they didnt think there was copyright on these channels.....but they also didnt sound like they had any idea about what they were talking about
Rammitinski 11-05-07, 02:06 AM Does anyone know what to do when the tuner gets stuck. It will turn on, but it won't change channels.Try unplugging the unit for 30 seconds.
videobruce 11-05-07, 07:27 AM For some reason all the channels besides locals dont record right....either missing video completely or missing video and audio cutting out........ive been through 2 of these things now.....but insight told me they didnt think there was copyright on these channels.I can't imagine it would be a 'copyright' issue. Either you have it or you don't. Probably another sloppy cable issue.
FanofHD 11-05-07, 09:36 AM Ever since we changed the clocks back, my DVR clock has been ahead 1 hour, otherwise everything else is fine. I gave it an extra day thinking it would correct itself but still ahead exactly 1 hour. The outside clock and the tv guide clock inside the tv menu were both reading the same 1 hour ahead.
Went to dig out all my paperwork I kept from this forum, print screens etc..I knew my host channel is 94 WLRN so I checked the set up menu to see what my host channel was reading and it was blank. I then found my prev print out on how to force my host channel, set up menu- down once to change system settings- then 963214785 searched for the VBI channel and after 5 mins it finished and then turned off the DVR and within 5 mins I had the correct time. So this fixed my clock back to the exact time.
Not sure why I needed to force my host channel, I wonder if the time difference change (fall back) had anything to do with this? I seem to remember this happening once before in the past right after a time change but I think it corrected itself, this time I had to do the above to get my clock back.
drhankz 11-05-07, 09:53 AM Ever since we changed the clocks back, my DVR clock has been ahead 1 hour, otherwise everything else is fine.
If you turn your unit off - the clock should update
in a couple of minutes.
If it doesn't - then your unit is not seeing the correct
host channel.
KY Jedi 11-05-07, 11:41 AM Had a CC installed in my 250 by Insight last Friday. Took 3 cards and a couple of hrs but they eventually got it right. Tech told me they were never trained on CC technology. No recording problems so far.
Do have a TV Guide problem though. Went into the channel editor and moved the stations to where I wanted them. Waited for the guide to populate and never did. Went back to ch editor and the same channels did not stay. The channel number was there but the channel position was not. Any ideas?
Ray1938 11-05-07, 02:48 PM Both my units switched to the new time just after 2 am on Sunday morning. Just after 2 am, I turned off one of the DVRs, and almost immediately looked at both of them. Unfortunately, I didn't look before I turned the unit off so I don't know if the clock updated while the unit was on. If it didn't, the update must have happened almost immediately after shutoff.
Ray
drhankz 11-05-07, 03:32 PM Both my units switched to the new time just after 2 am on Sunday morning. Just after 2 am, I turned off one of the DVRs, and almost immediately looked at both of them. Unfortunately, I didn't look before I turned the unit off so I don't know if the clock updated while the unit was on. If it didn't, the update must have happened almost immediately after shutoff.
Ray
It only updates when the unit is off - but ALMOST
Immediately when you turn it off. I have done a
system reset on mine and watched the clock update
almost instantly.
rayliner 11-05-07, 03:56 PM I know this has been discussed before, but I don't recall why this happens when the guide updates. If I leave the Sony on preventing the guide from updating, the scheduled recording does not drop. Something to do with TVGOS software problem or a broadcast flag?
Thanks.
fox
In looking at the screen that shows what is SCHEDULED to record, sometimes we found other shows still listed to be recorded even though we had turned off those recordings and the red mark in the guide had already vanished. Even though they weren't scheduled to record but something else was (according to the Guide screen), they still seemed to interfere. From the SCHEDULED menu we removed a few of those holdovers we found, and so far we haven't had a recording issue this season yet.
FanofHD 11-05-07, 05:26 PM I also think part of my problem with my clock being off 1 hr was that over the weekend of the time change I lost signal to my cablecard, I had to call Comcast to resend the signal to my card once that was done, I checked and lost my host channel, so I forced it as I mentioned above and I immediately got my correct clock back. Also checked and got all my guide data too so everythings back to normal.
I really love this DVR and use it everyday, after all these yrs I could never live without it.
Has anyone lost signal to their cablecard before, it hadn't happened to me in a long time. I am using a expensive gold tiped cable splitter to split my inside cable line to my DVR and the other to my Sony HD TV, so I can record and watch at the same time. Do you think I lost cablecard signal because of that splitter, weak signal? I've been using this splitter for over a year now and of that I've lost cable card signal maybe 3 or 4 times, usually I won't lose all cable channels just some of the prem ones but once they hit the card from Comcast I get them back within 3-5 mins. Just a hassle having to call Comcast.
spiff72 11-05-07, 09:23 PM I can't imagine it would be a 'copyright' issue. Either you have it or you don't. Probably another sloppy cable issue.
Hey videobruce...
I have to ask about your signature - specifically the "better than antennaweb" link. Is the 2150.com site down? It is only an image as far as I can see.
I never heard of it before I saw the link in your sig. It sounds interesting though!
drhankz 11-06-07, 08:46 AM Has anyone lost signal to their cablecard before, it hadn't happened to me in a long time.
1) You can display the signal strength by using your DVR
Cable Card Menus That is not likely the problem.
2) I have 5 Sony DVRs with 5 Cable Cars on Comcast.
3) Ever since Labor day - I have been experiencing
these problems. The month of September was the
worst. Every 24 hours my cable cards were loosing
the Encryption Keys - FYI - That is the correct technical
term.
4) During Sept - here on the east coast - I had 5 Tech
support visits here. I had three of my five cable cards
replaced.
WHY?
5) Comcast finally admitted - because my case had been
escalated up to a PERSONAL Tech Support Manager - that
the Problem was caused by CABLE LABS - the Certifying
organization for all Cable Cards. Cable Labs was sending
out new Encryption Algorithms and some older Cable Cards
could not execute the new Algorithms.
6) The Cable Labs software updates are done now in my region.
Since the beginning of October - only 2 of my cable cards
have lost the keys. One did last week. So things are calming
down.
7) Maybe Cable Labs is just getting around to upgrading the
west coast region.
FanofHD 11-06-07, 09:01 AM Thanks for the info drhankz. I'm also on the east coast (FL). I have wondered why this happens, what odd for me is over the weekend of the time change I lost all channels on my cablecard for my DVR. I also have a 2nd cablecard for my TV and that one did not lose any signal. It seems in the past year I have only lost signal from the cablecard in the DVR but mostly I don't lose all channels just some of the prem pkg ones like HBO, Starz, Sundance etc.. I call Comcast and they hit the card and sometimes they come back witinin 3-5 min other times it takes me calling 2 or 3 times which gets flusterating. For me it never got bad enough that I had to have a tech come out and replace the card.
Yeah I knew about the signal strength menu and mine says signal strength good or very good so now I know it's probably this Cable Labs, good info to know.
drhankz 11-06-07, 09:18 AM Thanks for the info drhankz. I'm also on the east coast (FL). I have wondered why this happens, what odd for me is over the weekend of the time change I lost all channels on my cablecard for my DVR. I also have a 2nd cablecard for my TV and that one did not lose any signal. It seems in the past year I have only lost signal from the cablecard in the DVR but mostly I don't lose all channels just some of the prem pkg ones like HBO, Starz, Sundance etc.. I call Comcast and they hit the card and sometimes they come back witinin 3-5 min other times it takes me calling 2 or 3 times which gets flusterating. For me it never got bad enough that I had to have a tech come out and replace the card.
Yeah I knew about the signal strength menu and mine says signal strength good or very good so now I know it's probably this Cable Labs, good info to know.
YES - when you ONLY LOOSE the PREMIUM Channels - That
is an encryption Key loss. The basic HD channels don't
need KEYS. At least here - when I loose the key and I call
Comcast to hit the card again - I get the channels back
within 30 seconds.
FYI - I may have a permanent solution for this
problem - I'm still gathering Data.
One of my 5 DVRs is UPGRADED with a new 2-Way
Cable Card - I had to get special permission from
Comcast Tech Support to install a 2-way card into
the DVR.
The Sony does not really know what to do with the
2-way card - but it does know it is way different,
because it changes the DVR menus because of the
new 2-way card.
Since the 2-way card has been installed - I BELIEVE -
That DVD has never ever lost a signal of any kind.
I'm still collecting data to make sure that is true.
In the long-term - getting new 2-way cards installed
might be the way to get these boxes to be HAPPY with
the NEW Cable Labs Encryption Upgrades.
FanofHD 11-06-07, 11:12 AM Interesting stuff, how long have you been running the 2 way cards? I didn't even know Comcast carried 2 way cablecards, how hard was it to get their permission for you to have those in your DVR? Would be curious to know how you went about getting the 2 way card.
I also didn't know the Sony HDD500 could work with a 2 way cablecard, I remember when I first got my cablecard, the Comcast rep kept telling me why do you want a cablecard it is only 1 way and you can't order any On Demand programs and their is no tv guide, she didn't understand about the TV guide data over WLRN here.
I sure would be interested in this 2 way card if in fact your data proves conclusive that dropped signals would be a thing of the past. Keep us updated.
drhankz 11-06-07, 11:22 AM Interesting stuff, how long have you been running the 2 way cards? I didn't even know Comcast carried 2 way cablecards, how hard was it to get their permission for you to have those in your DVR? Would be curious to know how you went about getting the 2 way card.
Only about 30 days now.
2-Way Cable cards only came out in July.
It took a little screaming - not too bad [GRIN]!
The GOOD NEWS IS - Comcast NO LONGER has
any 1-Way Cards in Inventory. Since July all
Cable Cards they have been buying are 2-Way.
REMEMBER I said - the SONY does NOT KNOW what
to do with a 2-way card other than changing some
Menus.
It ONLY operates like it did with a 1-Way Card.
But at least the 2-Way cards are a much newer
design to support the new Cable Labs Algorithms.
FanofHD 11-06-07, 11:37 AM Ok, got it. Out of curiosity, what do the diff menus look like in comparison to the menus with the 1 way card.
I would also imagine that anyone getting there hands on one of these DVR recently and Comcast puts in a card after July, there could be possibly more people out there also using the 2 way cards like yourself, I wonder if anyone else on this forum has been using the 2 way cards in their Sony DVR's?
drhankz 11-06-07, 12:20 PM Ok, got it. Out of curiosity, what do the diff menus look like in comparison to the menus with the 1 way card.
Some of the system and diagnostic menus change.
Also the Cable Pairing Screen Changes.
dspadoni 11-06-07, 02:18 PM In the long-term - getting new 2-way cards installed
might be the way to get these boxes to be HAPPY with
the NEW Cable Labs Encryption Upgrades.
Absolutely correct. For months I could not get any video or sound on a specific range of encrypted channels through a 1-way card in my Sony. Also had occasional drop-outs of other channels, solved by popping the card out and then back in. I had Comcast try several new cards (all 1-way), checked the rate codes on the card, had the head-end restage the card many times, even sent the unit to Sony for repair - nothing worked. Long story short: finally had Comcast install a new 2-way card - all problems solved!
Somewhat off topic. Question for any Comcast subscribers out there using two Cable Cards (one in your Sony DHG and one in your TV) with an A/B switch from a single cable outlet: is Comcast billing you for TWO "Digital Services" (one for each Card)? Comcast has recently started billing me for a second "Digital Service", claiming that I have two "devices" and that the second "device" constitutes a second "Digital Service". They further claim that my getting billed for only one "Digital Service" the past 18 months was an error on their part. I've tried arguing that I have only one outlet and cannot watch both "devices" at the same time, so far to no avail, though I'm not done arguing with them. Any feedback on this would be appreciated; send a PM if you prefer.
drhankz 11-06-07, 02:27 PM Absolutely correct. For months I could not get any video or sound on a specific range of encrypted channels through a 1-way card in my Sony. Also had occasional drop-outs of other channels, solved by popping the card out and then back in. I had Comcast try several new cards (all 1-way), checked the rate codes on the card, had the head-end restage the card many times, even sent the unit to Sony for repair - nothing worked. Long story short: finally had Comcast install a new 2-way card - all problems solved!
Somewhat off topic. Question for any Comcast subscribers out there using two Cable Cards (one in your Sony DHG and one in your TV) with an A/B switch from a single cable outlet: is Comcast billing you for TWO "Digital Services" (one for each Card)? Comcast has recently started billing me for a second "Digital Service", claiming that I have two "devices" and that the second "device" constitutes a second "Digital Service". They further claim that my getting billed for only one "Digital Service" the past 18 months was an error on their part. I've tried arguing that I have only one outlet and cannot watch both "devices" at the same time, so far to no avail, though I'm not done arguing with them. Any feedback on this would be appreciated; send a PM if you prefer.
I'm glad to hear your 1-Way versus 2-Way experience.
It validates what I thought was happening. I have (5)
Sony DVRs. 4 have a 1-Way and 1 has a 2-Way. I was
pretty sure the 2-Way equipped DVR was much more
stable.
As for pricing - You do have to pay $2.75 per cable card.
If the DVR is hooked to the same TV with a Cable Card
--- You STILL have 2 RECEIVERS - that is what you are
being charged for - not displays - but receivers.
MISSY QUICK 11-06-07, 02:45 PM Does anyone know if "Cablevision" has the new 2 way Cable Cards?
Thank You.
MISSYQUICK
FanofHD 11-06-07, 02:47 PM Somewhat off topic. Question for any Comcast subscribers out there using two Cable Cards (one in your Sony DHG and one in your TV) with an A/B switch from a single cable outlet: is Comcast billing you for TWO "Digital Services" (one for each Card)? Comcast has recently started billing me for a second "Digital Service", claiming that I have two "devices" and that the second "device" constitutes a second "Digital Service". They further claim that my getting billed for only one "Digital Service" the past 18 months was an error on their part. I've tried arguing that I have only one outlet and cannot watch both "devices" at the same time, so far to no avail, though I'm not done arguing with them. Any feedback on this would be appreciated; send a PM if you prefer.
Now I want a 2 way card but I'm afraid of the trouble I would have to go through just to get it. When I originally got my 1 way cards I actually picked them up at the local Comcast store, I doubt they will replace mine with the 2 ways if I just go in.
To answer you question, yes I have 2 cards, single cable outlet with a splitter to the DVR and TV. I have 1 way cards, one for the TV and one for DVR. I am NOT being billed for 2nd Digital Service. I have the Standard Cable Pkg and Digital Plus channels including HBO HD and multiple screens of HBO, I also pay $5.00 for Starz HD, On my invoice it shows HDTV for $6.95 but below that is a credit for $6.95 below that the is Cable Card Tracking showing 0 and another Cable Card Tracking below that showing 0. So I am not being charged for either cablecard nor am I being charged for HDTV. Everytime I have to call in to have my card hit if I lose some of my Digital Plus channels they always ask me which card so they know I have 2.
I am also NOT in any special promo cause it's been like this for the past 6 months now.
drhankz 11-06-07, 02:49 PM Does anyone know if "Cablevision" has the new 2 way Cable Cards?
Thank You.
MISSYQUICK
I THINK the whole industry switched over in July
because of a NEW FCC law that went into effect
then requiring that Network Access be separated
into a Cable Card and not buried in the Cable Box
anymore.
jbean8510 11-07-07, 12:38 AM so nobody has any issues recording hd channels that are not part of the local line-up??? This is my second box so that cant be, it has to be the cable service...because the channels come in fine....just dont record picture
jbean8510 11-07-07, 12:42 AM Had a CC installed in my 250 by Insight last Friday. Took 3 cards and a couple of hrs but they eventually got it right. Tech told me they were never trained on CC technology. No recording problems so far.
Do have a TV Guide problem though. Went into the channel editor and moved the stations to where I wanted them. Waited for the guide to populate and never did. Went back to ch editor and the same channels did not stay. The channel number was there but the channel position was not. Any ideas?
I have the same problem, ESPN worked fine, but all the other channels have the wrong logo and tv guide data, and it has been like this for over a week.....does anyone know how to just reset the order?
KY Jedi 11-07-07, 08:28 AM Jbean8510
I'm having the same recording problem on digital cable channels as you. Tried the live pause on the UK game last night. The picture froze but when I pushed play no video but
there was audio. Had to change the channel to get the picture back.
About the TVGOS problem. Had to do a reboot. Push exit and TV Guide button on the console at same time. Ran the setup again and all channels showed up except ESPN U and MHD. I'm in Louisville.
jbean8510 11-07-07, 12:38 PM KY JEDI "I'm having the same recording problem on digital cable channels as you. Tried the live pause on the UK game last night. The picture froze but when I pushed play no video but
there was audio. Had to change the channel to get the picture back."
Yes same with me, it does it with recording, i play back audio for like 15 seconds and then it drops out, and no video the entire time.
Also just as you stated, I rewound back on my player and same excact thing, audio winds back, picture freezes, audio plays picture stays the same.
Was the game on espn? or espn 2? try doing it on a local station and see if you have problems......if so its got to be some kind of copyright on their channels.....dammit insight.
KY Jedi 11-07-07, 01:45 PM The game was on ESPN U. Tried it multiple times on Noggin, ESPN HD, Bio channel. Same problem. I did try it on local station ABC and it worked fine. Definitely some copy issue with the Insight cablecard.
dspadoni 11-07-07, 01:55 PM I THINK the whole industry switched over in July
because of a NEW FCC law that went into effect
then requiring that Network Access be separated
into a Cable Card and not buried in the Cable Box
anymore.
True, but the new law also has a grandfather clause that lets cablecos use and deploy their pre-July existing hardware inventory (STBs with built-in decryption, 1-way cable cards) until that hardware needs to be trashed (my words). (I think I read somewhere that Comcast hasn't even ordered new STBs that use cable cards because they have such a huge inventory of older boxes which they can keep redeploying.)
If you're experiencing any problems with a cable card, I think the best you can do is call your cableco (your local office, not an 800 number) and ask if they have any of the new 2-way cards and, if so, if you could get one to replace the 1-way card in your Sony DHG to improve its stability. If you're not having any of the problems some of us have experienced, then maybe leave well-enough alone.
jbean8510 11-07-07, 02:30 PM The game was on ESPN U. Tried it multiple times on Noggin, ESPN HD, Bio channel. Same problem. I did try it on local station ABC and it worked fine. Definitely some copy issue with the Insight cablecard.
Thats what im thinking but now I am concerned. My boss actually has 2 HD tivo's with insight cable card and he has no issues....
So im still wandering if it is because of insight, now that his works, or sony, althought you are having the same problem and i have tried 2 different 250's.
drhankz 11-07-07, 05:25 PM True, but the new law also has a grandfather clause that lets cablecos use and deploy their pre-July existing hardware inventory (STBs with built-in decryption, 1-way cable cards) until that hardware needs to be trashed (my words). (I think I read somewhere that Comcast hasn't even ordered new STBs that use cable cards because they have such a huge inventory of older boxes which they can keep redeploying.)
In the New England area - I know for a FACT - Comcast
has used up their supply of 1-Way Cable Cards. That is
how I got my 2-Way.
As for their supply of Cable Boxes that do not use Cable
Cards - I have no idea what their inventory is in that space.
I have my Sony DVRs so I don't use a Comcast Cable box.
That makes me very HAPPY :D
I also had CC problems in the last few days. It started when the hard drive in my
Sony 250 quit and I removed the CC and installed it in my HDTV. I have done this at least twice in tha last year ( other problems, not hard drive) and it worked fine.
This time none of my subscription channels would come in. I called the cable co.
and got a rehit (twice) and it did nothing, at which time they sent out a tech
the next day. He could not make it work either and was on the phone the entire
time with the office. He had two new cards with him which would not work at all.
Nothing would come up except an error message. At that point he put my original
card back in and BAM it worked. The office was removing and reissueing the cards
as he worked on it and when the old one was reissued it worked.
Now I don`t know what will happen when my Sony gets back!
It is Motorola card from MidContinent Cable
TWinbrook46636 11-07-07, 10:41 PM What do you all mean by 2-way cards? Cards supporting 2-way communication (CableCARD 2.0) features such as Video On Demand are not out yet. There are only the original single stream and the more recent multiple stream cards out.
Erik Garci 11-07-07, 11:27 PM Cards supporting 2-way communication (CableCARD 2.0) features such as Video On Demand are not out yet.
The CableCARD Primer (http://www.opencable.com/primer/cablecard_primer.html) states: "... CableCARD modules always were designed to support two-way functionality, including the original CableCARD 1.0 interface specifications."
It mentions this example: "When a CableCARD 1.0 module is used with a two-way receiver (e.g., Samsung HLR5067C) that card supports all the necessary two-way functionality for VOD, SDV, and other interactive services."
The problem is that 2-way receivers are not out yet.
FanofHD 11-08-07, 08:25 AM Even with a 2 way card, I still don't see how it would work without a remote from Comcast. You need there remote in order to purchase ON Demand shows so it would have to send a signal to the cablecard through there remote. Regular tv remotes dont have that capabilities.
With regard to the DVR, I don't think it's capable of 2 way info, only 1 way. Unless I'm wrong. I just want stability in my cablecard instead of losing prem channels every few or so months and they have to re-hit the card.
sivartk 11-08-07, 09:13 AM The problem is that 2-way receivers are not out
yet.
My parents have TWC and they can do video on demand, PPV, etc and low and behold in the back of their cable box lies a cable card :) So, they do exist, just probably not in high numbers yet.
Erik Garci 11-08-07, 09:24 AM My parents have TWC and they can do video on demand, PPV, etc and low and behold in the back of their cable box lies a cable card :) So, they do exist, just probably not in high numbers yet.
I was referring to receivers that the user could buy from a store (which are not 2-way yet), as opposed to receivers that the user rents from the cable company (which are always 2-way).
Erik Garci 11-08-07, 09:35 AM Even with a 2 way card, I still don't see how it would work without a remote from Comcast. You need there remote in order to purchase ON Demand shows so it would have to send a signal to the cablecard through there remote. Regular tv remotes dont have that capabilities.
If you buy a 2-way receiver (whenever those become available for purchase), it will come with its own remote that supports 2-way functions, such as VOD. So you will not need to rent a remote from the cable company, which probably would not be compatible with your 2-way receiver anyway.
drhankz 11-08-07, 09:55 AM I was referring to receivers that the user could buy from a store (which are not 2-way yet), as opposed to receivers that the user rents from the cable company (which are always 2-way).
Comcast has publicly announced a 2-way Development
with TiVo. I don't know if it is shipping yet - but I think
it is.
KY Jedi 11-08-07, 04:48 PM jbean8510
Looked in the cablecard access screen in the diagnostic last night. The copy protection key was enabled. I believe this needs to be disabled. I'm going to call Insight about today or tomorrow.
I just got FIOS and connected the coax into the cable in, as well as a Silver Senor antenna into the ant. in. I rescanned the channels and found 118 digital cable channels, as well as the ota channels. The digital channels are listed as 16.145, 16.146, etc. When I use the remote to punch them in it shows 'no signal'. The TVGuide grid showed all the antenna channels but none of the cable channels.
Can the tuner play these digital fios channels or do you need a cable card to do that?
Rammitinski 11-09-07, 02:12 PM You might not even need the CableCARD (and have to pay extra for a digital tier) if you can keep getting those that you're getting now (assuming that's all you want). But sometimes, what's here today, is gone tomorrow.
First of all, you have to be sure you're set up for "cable" and "antenna" both.
Second, if FIOS isn't providing a digital host channel with the TVGOS data, you're not going to have any cable channels show up after the initial setup. And that's almost certainly what's happening in your case (as long as you are definitely setting up for "cable", too).
What you CAN try, though, is to go into the channel editor, find the channels that are coming in that you want in the guide, enter in the digital channel numbers that they're coming in on (if there's no channel # already there - if the analog channel # is already in there, you can just try changing it to the digital one), and turn them to "on".
Most OTA host channels will also give you the guide info for the cable channels, once you turn them on (it will take a day or so for them to fill in) - especially the Sony, with it's 8th generation guide that carries a pretty complete listing of the channels available to you (unlike older guides, which are very limited - they only usually have the extended basic channels, and maybe a few digital ones if you're lucky).
You may or may not be able to record through the guide from those "no signal" channels, because the unit going automatically to those channels to record (inherently) may involve the same internal mechanism as punching them in yourself. But I'd say it's definitely worth a shot.
There's only one issue which may come up (at least it did for me) - usually if you're set up for both cable and antenna, the host channel seek will always default to the cable input, and since it's not getting any TVGOS data stream from that input, the guide will go blank after about a day (sometimes before - sometimes later). There are people here who say you can "force" a host channel - meaning the OTA analog host channel in this case - but I've personally never had that stick when I tried it (and believe me, I've tried and tried). But I seem to remember people here who've said they had success setting up for both, and continually and reliably got all the info OTA.
Also, whenever I tried setting up for cable-only and tried to turn on the cable channels and enter in their numbers (or tried to change the analog channels that are already in there to the higher up, digital ones), the unit wouldn't allow me to enter in anything but 2 or 3 numbers, with no decimals. So it's kind of a catch-22. Still worth a try, though. Maybe the firmware version in the unit makes a difference, I don't know. I know that some versions will allow you to enter up to 4 numerals, where some won't.
Even if it does work, you might very well probably just end up getting the card anyway, because having to constantly run up and down through all of the channels just to tune any particular one in is gonna get old real fast (which you're probably feeling already).
I picked up a ton of normally encrypted digital channels with my Sony, also, with Comcast, but most of them had no audio.
First of all, you have to be sure you're set up for "cable" and "antenna" both.
Second, if FIOS isn't providing a digital host channel with the TVGOS data, you're not going to have any cable channels show up after the initial setup. And that's almost certainly what's happening in your case (as long as you are definitely setting up for "cable", too).
What you CAN try, though, is to go into the channel editor, find the channels that are coming in that you want in the guide, enter in the digital channel numbers that they're coming in on (if there's no channel # already there - if the analog channel # is already in there, you can just try changing it to the digital one), and turn them to "on".
Most OTA host channels will also give you the guide info for the cable channels, once you turn them on (it will take a day or so for them to fill in) - especially the Sony, with it's 8th generation guide that carries a pretty complete listing of the channels available to you (unlike older guides, which are very limited - they only usually have the extended basic channels, and maybe a few digital ones if you're lucky).
You may or may not be able to record through the guide from those "no signal" channels, because the unit going automatically to those channels to record (inherently) may involve the same internal mechanism as punching them in yourself. But I'd say it's definitely worth a shot.
There's only one issue which may come up (at least it did for me) - usually if you're set up for both cable and antenna, the host channel seek will always default to the cable input, and since it's not getting any TVGOS data stream from that input, the guide will go blank after about a day (sometimes before - sometimes later). There are people here who say you can "force" a host channel - meaning the OTA analog host channel in this case - but I've personally never had that stick when I tried it (and believe me, I've tried and tried). But I seem to remember people here who've said they had success setting up for both, and continually and reliably got all the info OTA.
Also, whenever I tried setting up for cable-only and tried to turn on the cable channels and enter in their numbers (or tried to change the analog channels that are already in there to the higher up, digital ones), the unit wouldn't allow me to enter in anything but 2 or 3 numbers, with no decimals. So it's kind of a catch-22. Still worth a try, though. Maybe the firmware version in the unit makes a difference, I don't know. I know that some versions will allow you to enter up to 4 numerals, where some won't.
Even if it does work, you might very well probably just end up getting the card anyway, because having to constantly run up and down through all of the channels just to tune any particular one in is gonna get old real fast (which you're probably feeling already).
I picked up a ton of normally encrypted digital channels with my Sony, also, with Comcast, but most of them had no audio.
I did scan both ota and cable. And got all the ota analog/digital channels showing up on the tvguide, but no cable channels appeared. On the channel list it showed a check mark next the cable channels which were indicated as 16.141 etc. I punched several of those numbers in with the remote which displayed on the front panel but then the screen showed 'no signal', so I don't know what 16.141 even is linked to. On the FIOS local flyer, they are listed as USA 50, SCI-F1 160, TNT 67 etc.
But I will go into the service menu and look for the host channel, which is our pbs station and make sure it is set to the ota pbs analog number.
But still it doesn't make sense that it scanned and found 118 digital cable cheannels and the list shows check marks next to them but then you get 'no signal' when entering that number and tuning to it.
Talk about frustrating!!
dspadoni 11-10-07, 02:23 PM I did scan both ota and cable. And got all the ota analog/digital channels showing up on the tvguide, but no cable channels appeared. On the channel list it showed a check mark next the cable channels which were indicated as 16.141 etc. I punched several of those numbers in with the remote which displayed on the front panel but then the screen showed 'no signal', so I don't know what 16.141 even is linked to. On the FIOS local flyer, they are listed as USA 50, SCI-F1 160, TNT 67 etc.
But I will go into the service menu and look for the host channel, which is our pbs station and make sure it is set to the ota pbs analog number.
But still it doesn't make sense that it scanned and found 118 digital cable cheannels and the list shows check marks next to them but then you get 'no signal' when entering that number and tuning to it.
Talk about frustrating!!
I believe the Sony (and most ATSC/QAM tuners) will recognize all the channels provided by your cableco, but without the proper decryption keys for your level of subscription service, you won't see or hear the video/audio for the content you're not subscribed to. In other words, (I'm making up these numbers) you'll need a cable card to decrypt the content on 16.141 and map it to e.g., 245 (or whatever channel your cableco assigns it to). If these channels are supposed to be in your subscription package, then you definitely need a cable card to view and record them.
I believe the Sony (and most ATSC/QAM tuners) will recognize all the channels provided by your cableco, but without the proper decryption keys for your level of subscription service, you won't see or hear the video/audio for the content you're not subscribed to. In other words, (I'm making up these numbers) you'll need a cable card to decrypt the content on 16.141 and map it to e.g., 245 (or whatever channel your cableco assigns it to). If these channels are supposed to be in your subscription package, then you definitely need a cable card to view and record them.
Yes, you're right, I looked at the channel list again and entered in these 5 to 6 digit numbers with the remote and they are the local hd and a boat load of music channels but no cable channels like USA, FX, SCI-FI, TNT etc. So it looks like I need the cable card to see any of the encrypted cable channels.
Thanks for your clarification of the problem.
coo1enuf 11-10-07, 10:24 PM Need some advice. I have a cable card in my 250 and get the 161-6 error. Understand that needs to go back to Sony to get fixed. Does not seem to cause any problems for me as far as getting my cable channels, no premiums. Anyway the bigger issue is that I can be watching a recorded show and it will just shutoff and reset without warning. Once it comes back on line I can finish watching. Anyone seen this behavior before. I may just send it in now since the writer's strike looks like it is going to last a while like the last time. Just wanted some opinions before I sent it in. Have not done a total hard reset yet but did reset the guide.
coo1enuf 11-10-07, 10:28 PM Yes, you're right, I looked at the channel list again and entered in these 5 to 6 digit numbers with the remote and they are the local hd and a boat load of music channels but no cable channels like USA, FX, SCI-FI, TNT etc. So it looks like I need the cable card to see any of the encrypted cable channels.
Thanks for your clarification of the problem.
It is kind of funny but you can put those 5 digit numbers in my sony a2000 and it will play them just fine as long as they are not encrypeted. I even get universal hd unencrypted from time warner with a 4 digit code. Who knows why some tuners do it one way and others another. You would think all Sony tuners would work the same.:confused:
jpcarpen 11-12-07, 12:57 PM Does anyone know the specific details about a DGH-HDD250
jpcarpen 11-12-07, 01:49 PM I believe I am having issues with my Sony DHG-HDD250.
I am having difficulty picking up the FOX OTA HD channel in my area. My HD tvs pick the channel up instantly with excellent signal strength but my DVR only sees about 5% signal strength. Does anyone know if there are internal frequency blocks that may have been set? Any ideas???
dspadoni 11-12-07, 02:23 PM Need some advice. I have a cable card in my 250 and get the 161-6 error. Understand that needs to go back to Sony to get fixed. Does not seem to cause any problems for me as far as getting my cable channels, no premiums. Anyway the bigger issue is that I can be watching a recorded show and it will just shutoff and reset without warning. Once it comes back on line I can finish watching. Anyone seen this behavior before. I may just send it in now since the writer's strike looks like it is going to last a while like the last time. Just wanted some opinions before I sent it in. Have not done a total hard reset yet but did reset the guide.
Go ahead and bite the bullet as I did; just remember to tell the Service Center that you're getting the 161-6 error - that should solve the problem.
dspadoni 11-12-07, 02:27 PM It is kind of funny but you can put those 5 digit numbers in my sony a2000 and it will play them just fine as long as they are not encrypeted. I even get universal hd unencrypted from time warner with a 4 digit code. Who knows why some tuners do it one way and others another. You would think all Sony tuners would work the same.:confused:
Welcome to the world of out-sourcing. Us lowly consumers may never know who Sony subcontracts for piece parts (including tuners) or whole units (unless you tear it apart and look for the "Made in XXX" stamp on the part).
jmonier 11-12-07, 03:01 PM Does anyone know the specific details about a DGH-HDD250
http://pvr.hidyman.com/
I believe I am having issues with my Sony DHG-HDD250.
I am having difficulty picking up the FOX OTA HD channel in my area. My HD tvs pick the channel up instantly with excellent signal strength but my DVR only sees about 5% signal strength. Does anyone know if there are internal frequency blocks that may have been set? Any ideas???
I've got similar problems with a couple of stations in my area (Seattle). The Sony DHG tuner isn't as good at picking out the signal from the noise as the newer HD tuners in other devices. I've tried lots of solutions and gotten improvement with a new raised UHF antenna and an amplifier, but it's still not perfect... You might want to work on your antenna setup. May only require adjusting the pointing slightly, or more dramatic changes may be needed. It's very location specific and there are lots of reasons for signal degredation. There are various sites (like antennaweb.org or tvfool.com) to help with your specifics. But even these may show your supposed to get great reception, and there are other factors that cause problems.
I believe I am having issues with my Sony DHG-HDD250.
I am having difficulty picking up the FOX OTA HD channel in my area. My HD tvs pick the channel up instantly with excellent signal strength but my DVR only sees about 5% signal strength. Does anyone know if there are internal frequency blocks that may have been set? Any ideas???
KRyanX is probably correct, but you might try swapping coax cables from the antenna. I'm assuming that you have the antenna lead going to a splitter, then one coax to the TV and one to the DHG. Swap them to see if there's a difference.
Maybe the coax to the DHG is bad. I doubt it, but it's worth a try.
ft
jpcarpen 11-12-07, 04:42 PM Thanks for the feed back.
I have tried to swap the coax cables with no luck.
I have purchased a new long range Yagi UHF antenna and increased the height of its mount in addition to a new amplifier. I have used antennaweb.org to assist in the aiming. I have even tried taking the DVR outside and hooking it directly to the output from the antenna. No luck
My next thought was to thin some trees, but only after this winter if the lack of leaves prooves to be beneficial.
I will check TVfool.com
Any other ideas?
I also have a question about recording with the unit.
The book says I can "chasing recording" that is to watch a show from the begining while the end is still being recorded.
Also the book says I can watch a recorded show while it is recording another.
HOW DO YOU DO THESE THINGS?
coo1enuf 11-12-07, 08:22 PM Go ahead and bite the bullet as I did; just remember to tell the Service Center that you're getting the 161-6 error - that should solve the problem.
Thanks, guess I will box it up next weekend and send out. By then there should not be any more new shows for a while with the strike on.:rolleyes:
samhouston 11-12-07, 09:05 PM JP,
Chasing Playback - if you've already programmed a show to record, and it is still recording that show, just click on the show and it will play it back from the beginning while still recording recording the broadcast.
As for watching a show while recording, same thing. You can be watching a recorded program and your unit will start recording another show if so programmed.
As for your antenna problems, I too am in the same boat. The last thing I can try is getting a bigger antenna. The Sony digital tuner is not the best. In your case, make sure you have the best coax (quad core) and minimize the runs. What's your antenna? I too am using a yagi (gain of 15) and with a preamp. My TV has a fine signal but zip for the Sony's.
jpcarpen 11-14-07, 04:45 PM Samhouston,
I did a restore to factory defaults and the unit now finds my fox station.
Before I reset the unit only got a 5% signal; now 77%.
Go figure. I will try chasing playback soon.
Before, any time I was recording the unit would not be responsive to any remote nor front panel keys. If I was watching a prerecorded show and a scheduled record happened, the unit would not respond to key camands, play the remainder of the recorded event and disregard the scheduled recording.
As far as the antenna; I have a 91XG Uni-Directional Yagi HDTV Antenna about $80.
jbean8510 11-15-07, 12:21 AM jbean8510
Looked in the cablecard access screen in the diagnostic last night. The copy protection key was enabled. I believe this needs to be disabled. I'm going to call Insight about today or tomorrow.
cool. did u call them to see what they say?
When I called them they all seemed retarded.
However, I did go back into the setup and it will ask you which cable service you have, I selected none of the available ones and espn hd recorded fine. I dont know if it is fixed or not.
Oh AND BY THE WAY IS THERE A WAY TO ORGANIZE YOUR CHANNELS IN THE GUIDE BY CHANNEL NUMBER????
KY Jedi 11-15-07, 03:16 PM I did call them on Tuesday. CSR told me they could send someone out. She also sent a hit to the card. That did nothing. I'll try your solution in the setup.
Yes, you can. In the setup menu go to the channel editor. Highlight the channel you want, press select of menu and it will give you the option of channel position. You'll have to do it to each channel though so it might take a while.
However, I did go back into the setup and it will ask you which cable service you have, I selected none of the available ones and espn hd recorded fine. I dont know if it is fixed or not.
IT'S WORKING.
I haven't been able to record ESPN-HD for the year since I bought this unit on ebay. Every attempt failed and record history said recording wasn't permitted. Not authorized. I have a cablecard and WOW cable in Columbus.
After reading the above post, I went into the guide and selected none of the above.
It reset my guide and I had to go way down through the listings to find ESPN-HD and set it to the correct channel 211.
Then I set it to record the Ducks-Arizona game at 9 and it worked!
The Sony DHG-HDD250 is recording ESPN-HD! :D hahahaha
I always assumed the control of the program record permissions was up to the cablecard to decide.
NO! no! no! It's the stupid guide! :D hahaahaha :D
You boneheads at SONY
What a software mistake!
I assumed you were intelligent. ;) hahaahaha :D
In addition to a couple other items, someone decided to make off with my Sony 250 and since I ddn't have it listed specifically on my home owners policy they won't cover it so I am looking for another and would prefer not going the ebay route for one that may or may not work. Anyone have one they would like to sell or know where I can get one? I do not use a card card so I don't care if that part is functionable. Thanks Bear
Just goy my 250 back from Sony yesterday. They replaced the hard drive and
now everything works the way it used to, with one exception. I could never get
OTA channels at all. Now they all come in just fine!
hdaddiction 11-16-07, 07:10 PM IT'S WORKING.
I haven't been able to record ESPN-HD for the year since I bought this unit on ebay. Every attempt failed and record history said recording wasn't permitted. Not authorized. I have a cablecard and WOW cable in Columbus.
After reading the above post, I went into the guide and selected none of the above.
It reset my guide and I had to go way down through the listings to find ESPN-HD and set it to the correct channel 211.
Then I set it to record the Ducks-Arizona game at 9 and it worked!
The Sony DHG-HDD250 is recording ESPN-HD! :D hahahaha
I always assumed the control of the program record permissions was up to the cablecard to decide.
NO! no! no! It's the stupid guide! :D hahaahaha :D
You boneheads at SONY
What a software mistake!
I assumed you were intelligent. ;) hahaahaha :D
If you don't have cable co permissions you wont be able to record. Unless your cable co is passing through the hd. Which charter in St Louis does not..You must have the hd tier and sports...
HDaddiction
drhankz 11-16-07, 09:49 PM Just goy my 250 back from Sony yesterday. They replaced the hard drive and
now everything works the way it used to, with one exception. I could never get
OTA channels at all. Now they all come in just fine!
My Experience with SONY SERVICE is FANTASTIC http://www.rx8web.com/smilies/bouncy.gif
Wally1912 11-16-07, 11:02 PM In addition to a couple other items, someone decided to make off with my Sony 250 and since I ddn't have it listed specifically on my home owners policy they won't cover it so I am looking for another and would prefer not going the ebay route for one that may or may not work. Anyone have one they would like to sell or know where I can get one? I do not use a card card so I don't care if that part is functionable. Thanks Bear
They have been known to still be in stock recently at Sony Outlet stores. I would suggest calling the one nearest you to find out if they have any on their shelves.
http://www.sonystyle.com/webapp/wcs/stores/servlet/SYStoreLocatorMainView?storeId=10151&catalogId=10551&langId=-1
HDD 250 locked up..only welcome screen and a count up to 6? That's it. Been working great for two years? Suggestions?
Did front panel reset. Can't seem to get to the menu to perform any other resets.
FanofHD 11-18-07, 07:58 PM I need to buy one of those APC Battery Backup to hook my Sony HDD 500 and I am not familar with what kind to buy, can someone help?
I was at Office Max store and saw an APC Battery Back up I think it was 200v for about $44.00, I think the 500v was like $100.00. If I get a power surge it usually is just for 30 seconds or less so I am looking for the cheapest one but still affective. What specs should I be looking for so it's compatable to work with the Sony 500?
Any help would be great. The boxes I saw at the store said they were for P.C.'s I'm assuming there are good for the Sony DVR?
Thanks
Mike LS 11-18-07, 09:42 PM Anyone with one of these units know if there's an updated remote code list anywhere other than the manual? I have a Vizio LCD and am not sure which code might work.
Any suggestions?
jmonier 11-18-07, 11:42 PM I need to buy one of those APC Battery Backup to hook my Sony HDD 500 and I am not familar with what kind to buy, can someone help?
I was at Office Max store and saw an APC Battery Back up I think it was 200v for about $44.00, I think the 500v was like $100.00. If I get a power surge it usually is just for 30 seconds or less so I am looking for the cheapest one but still affective. What specs should I be looking for so it's compatable to work with the Sony 500?
Any help would be great. The boxes I saw at the store said they were for P.C.'s I'm assuming there are good for the Sony DVR?
Thanks
Your unit draws 60 watts so a 200 watt battery backup would keep it going for at least 10 min and probably significantly more. (Note that everything is rated in watts (w) not volts (v).) You need a wattage rating higher than the rated watts of your unit but the more watts the longer it will last.
The APC web site has a calculator which will tell you how long a unit will last with your load.
If you don't have cable co permissions you wont be able to record. Unless your cable co is passing through the hd. Which charter in St Louis does not..You must have the hd tier and sports...
HDaddiction
That's what the two above posts were about. Neither of us could record ESPN-HD until we went into the guide setup and selected "none of the above" as the service provider instead of the cable company.
Now I can record ESPN-HD. I couldn't record it before when I had the correct cable company selected in the guide setup page.
HDD 250 locked up..only welcome screen and a count up to 6? That's it. Been working great for two years? Suggestions?
Did front panel reset. Can't seem to get to the menu to perform any other resets.
Have you tried a "cold" reboot? I had an issue with stuttering/jerky playback and the front-panel reboot did nothing. Service told me to do a cold reboot and VIOLA! No issues with stuttering.
I went from thinking that I'd need a new HDD to being A-OK just by unplugging.
ft
KY Jedi 11-19-07, 02:51 PM Went into Setup menu and selected "no match." Still could not get ESPN HD or other non-local digitals to record. Any other suggestions?
Turkeybird 11-19-07, 03:39 PM Anyone with one of these units know if there's an updated remote code list anywhere other than the manual? I have a Vizio LCD and am not sure which code might work.
Any suggestions?
I have a Vizio and I believe I used the LG codes and finally found some that worked properly.
Opinionated 11-19-07, 09:45 PM Do the two way cablecards eliminate the 161-6 error?
Opinionated 11-19-07, 10:04 PM Need some advice. I have a cable card in my 250 and get the 161-6 error. Understand that needs to go back to Sony to get fixed.
From what others have written it seems not all the CC's cause this error. Which card do you have? Who is your Cable Co? Did you try to get a newer card- maybe the two way- before sending it in to SONY?
drhankz 11-19-07, 10:05 PM Do the two way cablecards eliminate the 161-6 error?
NO WAY - that is a serious SYSTEM error that usually means send it in for service.
Call SONY Tech Support to verify my memory.
I could be wrong.
PhillyC 11-19-07, 10:14 PM It seems to me that the 161-6 error was always reported by people with SA cards, not Motorola cards, at least in the early days. Dunno. I use Moto.
Even if that's true, the Sony would still have to go in for the repair if your cableco uses SA equipment.
drhankz 11-19-07, 10:20 PM It seems to me that the 161-6 error was always reported by people with SA cards, not Motorola cards, at least in the early days. Dunno. I use Moto.
Even if that's true, the Sony would still have to go in for the repair if your cableco uses SA equipment.
If you go to THIS PAGE (http://www.spiffspace.com/sonydvr.html#Section131) - you will see this definition of the error.
161-6: This seems to be a hardware problem with the Sony
DVR and a CC. The only fix at this time is to send the DVR back
to Sony for a electrical modification and firmware update.
PhillyC 11-19-07, 10:57 PM Yes, the Sony is at fault, but it only seems to happen with a Scientific Atlanta card in the unit, as far as I can recall from reports in this forum. I'm curious as to whether anyone with a Moto card has had the 161-6 error.
I think I asked that question here a long time ago and no one jumped up to shoot down my observation.
Mike LS 11-20-07, 04:20 PM I have a Vizio and I believe I used the LG codes and finally found some that worked properly.
I've read that elsewhere too, but what LG codes? LG isn't listed in the manual either.
jbean8510 11-20-07, 08:48 PM man im all out of ideas..... so far after changing it for me im 2 for 2
Opinionated 11-21-07, 11:58 AM NO WAY - that is a serious SYSTEM error that usually means send it in for service.
Call SONY Tech Support to verify my memory.
I could be wrong.
As I understand it, it's an error specific to how the SONY reacts to certain Cablecards only.
What I am curious about is whether the new two way cards are different in a [design or other] way that the SONY doesn't have this error issue when they are used.
It is the possibility of getting this error that has kept me from going the CC route and just sticking with QAM.
I too would like an answer to the previous question as to whether the error only occurs with SciAtl and never Moto cards.
TWinbrook46636 11-22-07, 03:10 AM The CableCARD Primer (http://www.opencable.com/primer/cablecard_primer.html) states: "... CableCARD modules always were designed to support two-way functionality, including the original CableCARD 1.0 interface specifications."
The problem is that 2-way receivers are not out yet.
Still not sure what people are calling "2-way" cards though. Are they referring to the multistream (MCard) CableCARDS then? Those just add the ability to decode more than one channel at the same time.
None of this is going to make the Sony a 2-way device. Even the recent rental cable boxes with built-in CableCARDs don't use the card for 2-way communication. They still use the boxes' built-in cable modem to handle that.
yes,
I have not been able to do learn much except from the front panel indicator..I did remove power and plug back in. Still Welcome and counts to 6! Hey, I can do that.
dturturro 11-22-07, 11:36 AM My 250 keeps dropping TWC. Of course it's my wifes favorite channel and I'm hearing about it. The banner shows up but no audio or video. I power cord reset fixes it but my wife is starting to get on me about a more permanent solution. Is this a sign of a smart card problem? The problem goes back to my original install months ago.
Any ideas about this? I'm debating having a new CC put in but if that's not it then it would be a waste of time.
FanofHD 11-23-07, 11:04 AM Yes, the Sony is at fault, but it only seems to happen with a Scientific Atlanta card in the unit, as far as I can recall from reports in this forum. I'm curious as to whether anyone with a Moto card has had the 161-6 error.
I think I asked that question here a long time ago and no one jumped up to shoot down my observation.
Yes, I had this 161-6 error code before, it's been a long time but it was still under the warranty, I mailed it back and they fixed it, I had to pay the shipping but they were quick in sending it back. I also had a Moto cablecard when I got this error. Once the machine gets this error code you have to send it back to get it fixed, no other way.
FanofHD 11-23-07, 11:22 AM Your unit draws 60 watts so a 200 watt battery backup would keep it going for at least 10 min and probably significantly more. (Note that everything is rated in watts (w) not volts (v).) You need a wattage rating higher than the rated watts of your unit but the more watts the longer it will last.
The APC web site has a calculator which will tell you how long a unit will last with your load.
Hey thanks jmonier, I bought a APC with 330 watts probably more than I need but better price since after mail in rebate it will only cost $14.00 reg $59.99 mail in bate $46.00
Mike LS 11-23-07, 01:54 PM Just recently come into one of these units....
Is it just me, or do they have really, really bad tuners in them? My TV gets every digital channel broadcast in my area (OTA) with no adjustments needed to my antenna, but the Sony gets about half and most of those are so weak they're unwatchable. Adjusted the antenna every which way and some get better, but then I lose others. There's only about 4 channels that I really want to get in the clear with the Sony, but it just doesn't seem possible. Guess I need a better antenna. Already running a rather large rooftop set (in the attic) as well as an amp.
jmonier 11-23-07, 02:38 PM Just recently come into one of these units....
Is it just me, or do they have really, really bad tuners in them? My TV gets every digital channel broadcast in my area (OTA) with no adjustments needed to my antenna, but the Sony gets about half and most of those are so weak they're unwatchable. Adjusted the antenna every which way and some get better, but then I lose others. There's only about 4 channels that I really want to get in the clear with the Sony, but it just doesn't seem possible. Guess I need a better antenna. Already running a rather large rooftop set (in the attic) as well as an amp.
It's possible that you have too much signal strength. I found that everything went to hell when I tried an amp in my setup. I'm not sure that it fits with your symptoms but it's certainly worth a try.
giomania 11-23-07, 08:32 PM I keep the DVR set on the "Variable 1" format because I am not able to pass a 480i signal via HDMI through my AVR. Last night, both DVR's reset themselves to "Auto HDMI". I am wondering if anyone experienced this before?
Thanks for any input.
Mark
sivartk 11-23-07, 11:23 PM Mine tend to randomly set themselves to "Auto HDMI" and I have to choose the format manually each time via the button on the unit. It will stay like that for a day, week, month...and then revert back to auto again.
So, to answer, I have experienced it, but don't know why or see a pattern.
giomania 11-24-07, 08:50 AM Mine tend to randomly set themselves to "Auto HDMI" and I have to choose the format manually each time via the button on the unit. It will stay like that for a day, week, month...and then revert back to auto again.
So, to answer, I have experienced it, but don't know why or see a pattern.
Thanks for your input. I was wondering if it has any correlation to TV Guide software downloads?
Mark
Mike LS 11-24-07, 11:13 AM It's possible that you have too much signal strength. I found that everything went to hell when I tried an amp in my setup. I'm not sure that it fits with your symptoms but it's certainly worth a try.
I don't think it's the case, but I may hook it up to the passthrough on the amp and check. On the channels that don't come through, the signal strength fluctuates from 5% to 75%. Channels that come through clear are in the 80 and 90% range steadily.
Just recently come into one of these units....
Is it just me, or do they have really, really bad tuners in them? My TV gets every digital channel broadcast in my area (OTA) with no adjustments needed to my antenna, but the Sony gets about half and most of those are so weak they're unwatchable. Adjusted the antenna every which way and some get better, but then I lose others. There's only about 4 channels that I really want to get in the clear with the Sony, but it just doesn't seem possible. Guess I need a better antenna. Already running a rather large rooftop set (in the attic) as well as an amp.
I had the same problem until I sent the unit in
for a new hard drive. Works great on OTA and everywhere else!
CANNON-FODDER 11-24-07, 11:21 AM But that 05 -75 % is only indicated signal strength. My KDL-V26XBR tuner acted the same way in the RV, I had no idea the amp was overdriving the signal until I forgot to turn the amp on one day...
v/r,
C-F
Erik Garci 11-24-07, 11:47 AM Still not sure what people are calling "2-way" cards though.
There is a post by drhankz (http://www.avsforum.com/avs-vb/showthread.php?p=11853210#post11853210) that describes the so-called "2-way" card.
Basically, drhankz claims that there are two different types of 2-way communication. The first type is initiated by the cable company. The second type is initiated by the end user, such as VOD and PPV. Supposedly, some cards only support the first type, and drhankz refers to them as "1-way" cards. Some cards support both types, and drhankz refers to them as "2-way" cards.
However, the CableCARD Primer (http://www.opencable.com/primer/cablecard_primer.html) states that all cards can support any 2-way communcations that the host receiver supports.
drhankz 11-24-07, 04:28 PM It's possible that you have too much signal strength. I found that everything went to hell when I tried an amp in my setup. I'm not sure that it fits with your symptoms but it's certainly worth a try.
AMEN to that statement.
I have 5 of these DVRs in a big house and three theaters.
I have a very complex cable system with many taps and
feeds and some very long runs everywhere. I had to buy
a POOR MAN'S Spectrum Analyzer to adjust the signal
levels all over the house. I found if the SONY sees anything
above -5db - It automatically attenuates the signal to protect
itself. I don't know what level it shuts down at - but I do
know it will shut the input off totally if the signal is too strong.
Anything over -5db gets attenuated. I learned this the
HARD WAY.
drhankz 11-24-07, 04:35 PM However, the CableCARD Primer (http://www.opencable.com/primer/cablecard_primer.html) states that all cards can support any 2-way communications that the host receiver supports.
Yes they all support two way as the cable card Primmer says.
But the Reverse channel to the Network Operations Center is
for Diagnostics and Maintenance ONLY - versus new two-way
cards which actually have DUAL Reverse Channels - one for
Maintenance and One for the user to use for VOD and Network
Based DVR functions.
Even the cable INSTALLERS call the new cards 2-way and the
old cards 1-way. The difference refers to the numbers of ways
that BENEFIT the end-user.
spiff72 11-24-07, 04:50 PM AMEN to that statement.
I have 5 of these DVRs in a big house and three theaters.
I have a very complex cable system with many taps and
feeds and some very long runs everywhere. I had to buy
a POOR MAN'S Spectrum Analyzer to adjust the signal
levels all over the house. I found if the SONY sees anything
above -5db - It automatically attenuates the signal to protect
itself. I don't know what level it shuts down at - but I do
know it will shut the input off totally if the signal is too strong.
Anything over -5db gets attenuated. I learned this the
HARD WAY.
Hey drhankz,
Just out of curiosity, what did you get as your "poor man's spectrum analyzer"?
Thanks,
Jeff
drhankz 11-24-07, 05:24 PM Hey drhankz,
Just out of curiosity, what did you get as your "poor man's spectrum analyzer"?
Thanks,
Jeff
A Channel Vision M2000.
I found it at NEXTDAYPC for $260.
cosmicvoid 11-24-07, 06:21 PM Just out of curiosity, what did you get as your "poor man's spectrum analyzer"?A couple years ago, I got the DigiAir Pro, for about $200 on ebay. It has been worth its weight in gold for signal sleuthing. It shows 1 channel, or 6 channels, or the whole spectrum. I keep it set to my favorite 6 UHF (DTV) stations for antenna aiming and troubleshooting.
The whole spectrum display was useful to me because it shows the relative noise floor across the band, and I discovered that when I used the "FM notch" feature on my distribution amp, the noise floor was considerably higher, which the 1 & 6-channel displays wouldn't show.
http://www.cyberestore.com/digiair-atscntsc-antenna-signal-meter-p-553.html
drhankz 11-24-07, 06:53 PM A couple years ago, I got the DigiAir Pro, for about $200 on ebay. It has been worth its weight in gold for signal sleuthing. It shows 1 channel, or 6 channels, or the whole spectrum. I keep it set to my favorite 6 UHF (DTV) stations for antenna aiming and troubleshooting.
http://www.cyberestore.com/digiair-atscntsc-antenna-signal-meter-p-553.html
Right on the same page [at the bottom] for the
link you provided is the unit I bought. It works
great for me also - worth its wait in gold.
Ray1938 11-25-07, 03:03 AM I don't think it's the case, but I may hook it up to the passthrough on the amp and check. On the channels that don't come through, the signal strength fluctuates from 5% to 75%. Channels that come through clear are in the 80 and 90% range steadily.
I had similar problem, which I solved by replacing my outdoor antenna. The old one was a VHF/UHF model and new one is UHF only, which I got at RadioShack for $25.
Ray
Mike LS 11-25-07, 10:54 AM I had similar problem, which I solved by replacing my outdoor antenna. The old one was a VHF/UHF model and new one is UHF only, which I got at RadioShack for $25.
Ray
Which model did you get? I have an 8-10 year old rooftop VHF/UHF in my attic. One of the big-ass models about 6' wide. I'd love to get a UHF only that won't take up so much space.
sivartk 11-25-07, 02:44 PM Which model did you get? I have an 8-10 year old rooftop VHF/UHF in my attic. One of the big-ass models about 6' wide. I'd love to get a UHF only that won't take up so much space.
Be careful buying a UHF only antenna. One of my local channels is broadcasting its HD feed on UHF now, but in Feb 2009, they are changing back to their original channel (7) when analog is turned off. Don't want to leave yourself buying a new antenna in 14 months.
Mike LS 11-25-07, 02:55 PM AMEN to that statement.
I have 5 of these DVRs in a big house and three theaters.
I have a very complex cable system with many taps and
feeds and some very long runs everywhere. I had to buy
a POOR MAN'S Spectrum Analyzer to adjust the signal
levels all over the house. I found if the SONY sees anything
above -5db - It automatically attenuates the signal to protect
itself. I don't know what level it shuts down at - but I do
know it will shut the input off totally if the signal is too strong.
Anything over -5db gets attenuated. I learned this the
HARD WAY.
Took it off the amp and connected directly to the antenna and it's basically giving me the exact same signal both ways. I wonder if my amp is working correctly, or at all. I may pick up another amp and see if it makes a difference.
With and without the amp CBS was coming in at 66%, which isn't strong enough to hold the feed but about 80% of the time.
drhankz 11-25-07, 04:12 PM Took it off the amp and connected directly to the antenna and it's basically giving me the exact same signal both ways. I wonder if my amp is working correctly, or at all. I may pick up another amp and see if it makes a difference.
With and without the amp CBS was coming in at 66%, which isn't strong enough to hold the feed but about 80% of the time.
I had the same problem which is why I bought
my Spectrum analyzer. I would insert my AMP
and a good many times the signal got worse.
WHY - because the box ATTENUATES signals
it does not like if it thinks they are too strong.
Even now - I have used attenuators and tilt
compensators to get the signals where the
box likes them and now all my boxes are
getting 88% signal strength.
ClayMontgomery 11-25-07, 07:03 PM Can someone please tell me how to delete about 20 OTA "junk" channels that always appear in the guide listings after the valid channels? They are "off" in the channel editor, and I have tried various other creative ways to get rid of them, but it does not seem to be possible. They always cause the guide to scroll off of the valid channels. Very annoying. Most of these channels do not even have a signal. I only use OTA channels. No cable.
sivartk 11-25-07, 08:17 PM You can move them down (rearrange them) so that they appear after all of your stations that are "on"
You can click the "menu" button and set the position or highlight the position number and manually move it (through the channel editor, of course)
Mike LS 11-25-07, 09:53 PM ^^
After you've edited them through the system menu, you need to turn them off from the TV Guide screen. Scroll to the channels you don't want and press menu and turn them off. Once you're done, it's usually easier (since you're OTA only) to go to each channel you want and go into the menu and put them in the order you want.
Mike LS 11-25-07, 09:58 PM I had the same problem which is why I bought
my Spectrum analyzer. I would insert my AMP
and a good many times the signal got worse.
WHY - because the box ATTENUATES signals
it does not like if it thinks they are too strong.
Even now - I have used attenuators and tilt
compensators to get the signals where the
box likes them and now all my boxes are
getting 88% signal strength.
This unit is infuriating. I love it in one way, but it's driving me crazy that there's such a huge difference in signal strength between the Sony and my TV.
I put a new amp on it....a generic Radio Shack model...30db boost with gain adjustment. Can't really tell a difference between it and the 10yo amp I've been using.
I get ABC and NBC in the clear, but the rest of the channels fall below 70% strength and that seems to be the low limit for holding the signal. If it falls below...usually to 66%, it drops out/pixelates/freezes.
I wish my TV had a signal strength meter so I could compare, but all I know is that every station that I should get according to antennaweb coomes through fine on straigh through the TV.
What else can I do to help this? What is considered the best overall antenna? All my current digital channels are UHF.
Ray1938 11-26-07, 03:10 AM Which model did you get? I have an 8-10 year old rooftop VHF/UHF in my attic. One of the big-ass models about 6' wide. I'd love to get a UHF only that won't take up so much space.
This looks like the one I have, which is only available in store:
http://www.radioshack.com/sm-40-boom-length-17-elements-outdoor-antenna-for-uhf-only--pi-2103088.html
I also changed lead wire to RG6 to minimize signal loss.
Do you know the distance between the transmitter and your home? If not, find out at here:
http://antennaweb.org/aw/welcome.aspx
This site should help you determine the kind of antenna you need.
Ray
Mike LS 11-26-07, 09:17 AM This looks like the one I have, which is only available in store:
http://www.radioshack.com/sm-40-boom-length-17-elements-outdoor-antenna-for-uhf-only--pi-2103088.html
I also changed lead wire to RG6 to minimize signal loss.
Do you know the distance between the transmitter and your home? If not, find out at here:
http://antennaweb.org/aw/welcome.aspx
This site should help you determine the kind of antenna you need.
Ray
Yeah, I'm under 20 miles from all the station transmitters I care to receive (17-20 on average). Luckily all of the stations in the Atlanta area come from the same 3 locations and there are only 2 that I really care about. Both are NW - NNW from about 325 - 337 degrees. It's a pretty tight area, but strange in that with my current antenna, aiming the UHF end towards the NNW gets a worse signal than aiming NNE. Doesn't make sense.
I may try that RS UHF unit. All of the Atlanta digital stations are currently UHF and I don't know of any plans to change them. The only station that isn't running dual is PBS 8 and I think that's supposed to come online next summer. With a smaller antenna like that, I may be able to justify putting it outside to get a better picture, although there are a ton of trees blocking in that direction. Guess it would still be an improvement over the attic placement.
WS65711 11-26-07, 09:48 AM ........... but strange in that with my current antenna, aiming the UHF end towards the NNW gets a worse signal than aiming NNE. Doesn't make sense....................
It does make sense if your problems are due to multipath. :(:(:(
I put a new amp on it....a generic Radio Shack model...30db boost with gain adjustment. Can't really tell a difference between it and the 10yo amp I've been using.
I've read in a number of places that Radio Shack antenna amps generally tend to be far too noisy and can even make things worse. Their antennas are great...I'm using their 120" combination antenna.
I'm using a Channel Master 7777 Titan 2 amp. The Channel Master mast mounted amps can be had in the $40-$50 range and have really good s/n.
Tom
Mike LS 11-26-07, 01:08 PM It does make sense if your problems are due to multipath. :(:(:(
True. I don't have any tall buildings in the area, though my house is somewhat in a hole. There are some schools across the street and the buildings are higher than my house, but not sure if that would cause problems or not.
We also have a good bit of air traffic in our general area....we're near a pattern at Hartsfield airport.
What can I do then? I checked closer and there is one VHF signal that I need. I thought they were all UHF, but I didn't look close enough.
I've included a map from antennaweb that shows transmitter locations. All locations are just under 20 miles at most and honestly the only two I care about are D & E. The rest I can live without although I need somewhat of a signal from from A since that is my TVGOS source.
http://www.vicnmic.com/images/antenna.jpg
What would be my best course of action since I need UHF and VHF?
giomania 11-26-07, 01:11 PM All of the Atlanta digital stations are currently UHF and I don't know of any plans to change them.
Mike, the reason congress hastened the digital transition (turning off the analog tier) was so the "recovered" frequencies could be sold off. They plan to get XX billions of dollars, and the figure they came up with was used in budgeting plans some years ago. This was back when they were trying to balance the budget and reduce the deficit.
I am not sure which frequency range will be kept, and which will be sold, but it is set to happen in February, 2009. That is why there was all that discussion of whether or the TV Guide in our DVR's will work once the carrier signal is carried on a digital station.
Does anyone else have all the specific details regarding the frequencies and channel changes?
Mark
Rammitinski 11-26-07, 02:43 PM Does anyone else have all the specific details regarding the frequencies and channel changes?To be sold: 52 - 69,
Digital Changes, Assignments, etc. (so far): http://avsforum.com/avs-vb/showthread.php?t=815397,
TVGOS: WBBM (CBS).
schmith 11-26-07, 03:50 PM Yeah, I'm under 20 miles from all the station transmitters I care to receive (17-20 on average). Luckily all of the stations in the Atlanta area come from the same 3 locations and there are only 2 that I really care about. Both are NW - NNW from about 325 - 337 degrees. It's a pretty tight area, but strange in that with my current antenna, aiming the UHF end towards the NNW gets a worse signal than aiming NNE. Doesn't make sense.
I may try that RS UHF unit. All of the Atlanta digital stations are currently UHF and I don't know of any plans to change them. The only station that isn't running dual is PBS 8 and I think that's supposed to come online next summer. With a smaller antenna like that, I may be able to justify putting it outside to get a better picture, although there are a ton of trees blocking in that direction. Guess it would still be an improvement over the attic placement.
Attic antenna installations can kill you. The carbon in the roof shingles is very lossy to RF energy, especially at the low grazing angles of a roof. Trust me! I went through it at my parents house. I could not get a usable signal with the attic antenna installation. Once I moved the antenna outside, I got everything. They live 15 miles from NYC.
Mike LS 11-26-07, 04:04 PM Attic antenna installations can kill you. The carbon in the roof shingles is very lossy to RF energy, especially at the low grazing angles of a roof. Trust me! I went through it at my parents house. I could not get a usable signal with the attic antenna installation. Once I moved the antenna outside, I got everything. They live 15 miles from NYC.
I would be right on board with you if it weren't for the fact that my TV gets every available channel perfectly through its coax feed. It's just my HDD500 that is having issues with reception (both coming off the same antenna)
Maybe it's just that my TV has a really good tuner and I'm expecting too much. Just seems strange that there's such a huge difference and they're hooked up to the same equipment.
If I get really frisky, maybe I'll try removing my current antenna from the attic and temporarily rigging it up on my deck to see if I get a better result through the Sony. Just seems like there'd be another explanation.
giomania 11-26-07, 04:09 PM Attic antenna installations can kill you. The carbon in the roof shingles is very lossy to RF energy, especially at the low grazing angles of a roof.
Interesting, I did not know that. I installed my antenna in the garage attic. I doubled the antenna size (60 mile unit) required based on my distance (24 miles). Also, I happen to have a gable (with vinyl siding) facing North, and the antenna points to the NorthEast, partially pointing "through" the gable. I guess I lucked out on that one! I have good signal strength, and even manage to grab the notorious WBBM-D, a low-band VHF station in Chicago.
Mark
giomania 11-26-07, 04:09 PM To be sold: 52 - 69,
Digital Changes, Assignments, etc. (so far): http://avsforum.com/avs-vb/showthread.php?t=815397,
TVGOS: WBBM (CBS).
Thanks for the link. Ugh...more reading to do:eek:
Mark
jay214128 11-26-07, 04:45 PM A while back, I got a copy of the Pronto remote control codes for the ON, OFF, and Previous Channel functions from the Spiffspace FAQ. These were for the standard code 50 code set. Does anyone have these remote control codes for the code 51 code set?
drhankz 11-26-07, 05:02 PM Does anyone have these remote control codes for the code 51 code set?
NO ONE has been able to find them.
WAIT - are you looking for the standard 51 codes
or the discrete codes for 51?
cosmicvoid 11-26-07, 05:04 PM Does anyone have these remote control codes for the code 51 code set?http://www.remotecentral.com/cgi-bin/files/rcfiles.cgi?area=prontong&db=discrete&br=sony&dv=hdtvdvr
drhankz 11-26-07, 05:07 PM http://www.remotecentral.com/cgi-bin/files/rcfiles.cgi?area=prontong&db=discrete&br=sony&dv=hdtvdvr
They DID not have them when I was programming
my 51 Code DVRs - Thanks.
drhankz 11-26-07, 05:30 PM http://www.remotecentral.com/cgi-bin/files/rcfiles.cgi?area=prontong&db=discrete&br=sony&dv=hdtvdvr
Thanks Again - I just converted the 51 Pronto Codes
into Crestron 51 Codes for my own use.
cosmicvoid 11-26-07, 06:02 PM I wonder if anyone has discovered discrete codes for directly navigating within the TVGOS area (e.g. Listings, Schedule, Setup, Search, etc.), or shortcuts withing the main menu (e.g. go directly to Preferences>System>System). With a Pronto, it shouldn't be too hard to make up a bunch of command codes and see what they do.
There is an excellent tutorial about IR signalling here, telling how to extract the basic binary command from the raw IR pulse train:
http://www.hifi-remote.com/infrared/IR-PWM.shtml
Ray1938 11-26-07, 07:10 PM True. I don't have any tall buildings in the area, though my house is somewhat in a hole. There are some schools across the street and the buildings are higher than my house, but not sure if that would cause problems or not.
We also have a good bit of air traffic in our general area....we're near a pattern at Hartsfield airport.
What can I do then? I checked closer and there is one VHF signal that I need. I thought they were all UHF, but I didn't look close enough.
I've included a map from antennaweb that shows transmitter locations. All locations are just under 20 miles at most and honestly the only two I care about are D & E. The rest I can live without although I need somewhat of a signal from from A since that is my TVGOS source.
What would be my best course of action since I need UHF and VHF?
At 20 miles, you certainly don't need an antenna. I suggest you try an indoor loop antenna near the set. Perhaps your problem is too much signal. With regard to VHF, if you need it only for the guide, and channel number is 7 or higher, UHF antenna may work since I can get some reception on channel 7.
Ray
Mike LS 11-26-07, 07:18 PM At 20 miles, you certainly don't need an antenna. I suggest you try an indoor loop antenna near the set. Perhaps your problem is too much signal. With regard to VHF, if you need it only for the guide, and channel number is 7 or higher, UHF antenna may work since I can get some reception on channel 7.
Ray
I've tried indoor antennas and get squat.
VHF, there's two channels that I need. NBC is analog 11 and I think the digital is 10 (channel designation is 11.1, 11.2) and PBS 8. Not sure where those will go next Feb.
samhouston 11-26-07, 07:58 PM I've tried indoor antennas and get squat.
VHF, there's two channels that I need. NBC is analog 11 and I think the digital is 10 (channel designation is 11.1, 11.2) and PBS 8. Not sure where those will go next Feb.
I feel your pain. I'm using a Antennas Direct 42XG from Solid Signal with a Channel Master Cm7775 pre-amp. I'm on the ground floor of a 4 story condo with all four networks transmitting on the same line-of-bearing which is unfortunately through my condo. Plus I'm surrounded by +10 story office buildings. Yet I get my HD on my TV but zip with my three Sonys. All my cable is quad-style, which I've run as home-runs to my pre-amp outside from my three Sonys and my TV. Lot's of drywall work. My TV gets a great signal according to the bar percentage, way over 80%. I've tried an indoor Wineguard SS 3000 antenna to the TV - no signal; tried a no-preamp configuration - TV gets zip.
I've also gone the other way, keeping my pre-amp in place then placing cascading drops downstream via splitters to see if I'm over driving. I've placed up to a 7db drop - nothing. Even with splitting the signal, my TV still works well yet the the Sony remain dead.
With my 42XG and the CM7775 I get all the good stuff on my TV but zip on the Sonys. I've spent more on antennas and dinking around to well pay for the HD service I get from Cox.
I'll try a larger antenna, if it fits on my deck. Then I have to throw in the towel.
spiff72 11-26-07, 07:59 PM http://www.remotecentral.com/cgi-bin/files/rcfiles.cgi?area=prontong&db=discrete&br=sony&dv=hdtvdvr
Dang. I looked through their site when I was asked about this via my web page, and I couldn't find them.
I don't know how I missed them.
I guess I might be linking to that page from mine!
samhouston 11-26-07, 08:01 PM From Engadget HD. It could apply to Sony boxes too?
TiVo and the National Cable and Telecommunications Association (NCTA) have announced a new external adapter that will allow cable operators to roll out switched video while still playing nice with third-party devices like the TiVo HD and Series3 DVRs. The devices will hook up to a CableCARD host device via USB and use software to choose channels, eliminating yet another set-top box but giving cable providers a break on bandwidth requirements. The devices will begin shipping to TiVo customers -- and other compatible CableCARD devices -- in the second quarter of 2008.
spiff72 11-26-07, 08:06 PM Does anyone else have all the specific details regarding the frequencies and channel changes?
Mark
The following is a useful reference for current and future channel assignments (for the entire country). I have a few channels in my area that are moving come 2009. I have one moving from 39 to 13 (their original analog channel). Another is moving from 2 to 8 (I assume to get out of the basement of the VHF spectrum).
http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-07-138A2.pdf
Ray1938 11-26-07, 09:22 PM I've tried indoor antennas and get squat.
VHF, there's two channels that I need. NBC is analog 11 and I think the digital is 10 (channel designation is 11.1, 11.2) and PBS 8. Not sure where those will go next Feb.
I believe there is a good chance you can receive those channels with UHF antenna. Also, channel 11.1 is at a much higher frequency than channel 11.
Also, just found this site on antenna sizing, which you should find helpful:
http://www.hdtvprimer.com/ANTENNAS/sizing.html
Ray
drhankz 11-26-07, 10:14 PM I don't know how I missed them.
!
TRUST ME - they were NOT THERE when I looked either.
They must be relatively NEW
sivartk 11-27-07, 09:05 AM From Engadget HD. It could apply to Sony boxes too?
TiVo and the National Cable and Telecommunications Association (NCTA) have announced a new external adapter that will allow cable operators to roll out switched video while still playing nice with third-party devices like the TiVo HD and Series3 DVRs. The devices will hook up to a CableCARD host device via USB and use software to choose channels, eliminating yet another set-top box but giving cable providers a break on bandwidth requirements. The devices will begin shipping to TiVo customers -- and other compatible CableCARD devices -- in the second quarter of 2008.
The only thing that makes me worry is that the same article said you must have a USB port (no problem) and firmware that is upgradeable (this is where I see the problem...Sony doesn't release any user upgradeable firmware for this machine, much less let a third party update it).
Mike LS 11-27-07, 09:40 AM I believe there is a good chance you can receive those channels with UHF antenna. Also, channel 11.1 is at a much higher frequency than channel 11.
Ray
I'll keep that in mind.
Did some more tweaking/playing last night....not sure if any of my findings mean anything, but maybe someone can pick something out....
My current antenna is similar to this (http://www.pctinternational.com/channelmaster/0612/5646.html), though not a channel master. I think it's something I got from Home Depot or Lowes when I first bought my house and was in those stores 75 times a week. It's similar in the size, style and # of elements.
It's attic mounted over my carport on a mast about 4 or 5' from the attic floor. That puts it about 15' or so off of the ground. I try to keep it from touching the trusses or roof, but I keep it as high as I can since I seem to get a better signal that way.
I posted my antennaweb graphic earlier, but it can be found here (http://www.vicnmic.com/images/antenna.jpg). The transmitters that I care about are in a fairly tight arc from 324 degrees to 332 degrees. I have the UHF end of the antenna pointed as close to 328 degrees as I can using a compass.
My house does sit below road level and there are some trees to the N and NW of my house, so I'm sure I get some blockage from that as well as the house iitself. As far as hills, there's really nothing to speak of besides a gentle rise that my house is on the side of.
Last night, I removed all amps (had a model with a mast mounted amp as well as the power supply in the house) and put a 4 way splitter behind the TV to feed my TV and 2 DVR's. The antenna has one piece of coax that runs from the attic to a wall plate behind the TV, then it splits from there. Attic coax run is probably only 25' to the wall plate if I'm remembering correctly.
With no amp I was unable to get any signal on any channel through the Sony....my TV (Vizio LCD) could not lock on either, though it did get a partial signal on most major networks.
I would assume that rules out too much signal (??), so I put my old amp back on it....several years old Radio Shack amp/4 way splitter) and immediately got all channels back direct to the TV and with the gain about halfway up on the amp am able to get partial signals on pretty much every important channel through the Sony. The only channel that is rock solid stable is NBC, which is my only VHF digital channel. That is locked on 94% and never moves (this is through the Sony signal strength meter...my TV doesn't have one to my knowledge so I can't compare with any detail). The rest of the channels waver extremely. The "stronger" of them stay between 66 and 77% and at my location it seems that I have to have greater than 75% for the channel to lock with no dropouts. The weaker signals go from 25-30% up to 77%. If they get to 77, they'll lock and most were staying like that after I finished my tweaking last night.
NBC was locked (always is), FOX was good for the most part, CBS was about the same as FOX, PCH (our old TBS) was pretty good. ABC was the only one giving me an issue and it was doing the same directly through the TV, so I'm wondering if my local ABC is having some signal strength issues because I've always gotten ABC with no problems....even with I first got the Sony a couple of weeks ago, I got ABC strong.
Some of the issue could be multipath, because I do get some ghosting to the right of the image on analog stations, but it's very slight and not on every channel. It seems to be more a slightly weak UHF signal. I don't get anything better when I crank up the gain on the amp either. Halfway to 3/4 seems to be the sweat spot.
My confusion is the signal strength that bounces all over the chart. Seems if it were just weak signal, it would be more or less locked on a low #, or do I have that wrong?
Suggestions?
WS65711 11-27-07, 10:14 AM Mike LS -
"My confusion is the signal strength that bounces all over the chart"
Signal strength indication bouncing around wildly (to me) is an indication of multipath.
You mentioned that you have your antenna placed as high up in the attic as it can go. My setup uses a CM-4228 (uhf only) antenna mounted in my attic. I found from experience that I got much better reception by lowering the antenna back down away from the roof as much as possible. You might want to give that a try if possible.
Mike LS 11-27-07, 10:29 AM Mike LS -
"My confusion is the signal strength that bounces all over the chart"
Signal strength indication bouncing around wildly (to me) is an indication of multipath.
You mentioned that you have your antenna placed as high up in the attic as it can go. My setup uses a CM-4228 (uhf only) antenna mounted in my attic. I found from experience that I got much better reception by lowering the antenna back down away from the roof as much as possible. You might want to give that a try if possible.
I did try that last night. I lowered it almost as low as I could....probably a foot from the trusses. The lower UHF elements were almost to the floor level and on the TV I really couldn't tell a difference, but the signal was a little weaker on the Sony.
jay214128 11-28-07, 11:33 AM http://www.remotecentral.com/cgi-bin/files/rcfiles.cgi?area=prontong&db=discrete&br=sony&dv=hdtvdvr
Thanks, that was exactly what I was looking for.
bobkat1226 11-28-07, 01:04 PM your best bet is to mount the antenna out doors. Does anyone have info on how to contact the Sony repair station by phone or email for these units?
Thanks
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