View Full Version : Toshiba 1080p DLPs


Pages : 1 2 3 4 [5] 6 7

drboyd
02-15-06, 06:39 PM
I haven't even ordered my set yet, but I did score a UPS off eVilBay for $29.99 with bad batteries, and a local outfit sells the batteries for $25 a set, so I'm well into the UPS business here. This one is an APC SU1000NET or something like that; it's supposed to output a true sine wave.

I'll letcha all know what shakes with it....

korl68
02-17-06, 12:37 PM
I own a 62hm195 and have only had it since Christmas and the bulb has already blown. I have a power conditioner on it and operate it in low power mode almost exclusively. How many others have had similiar problems?


Edit:

Sorry in going back I see many of you have had the same problem. How long does it take to get the replacment bulb? I just called Toshiba and they said 2-3 days. Is that accurate?

If this keeps up we should look into doing a class action law suit against Toshiba. They NEED to be responsible for what they sell and stating 6000-8000 hours is not even close to realistic and we should not have to buy extended warranties JUST for the defective bulbs they are selling.

bkazepis
02-17-06, 01:05 PM
I own a 62hm195 and have only had it since Christmas and the bulb has already blown. I have a power conditioner on it and operate it in low power mode almost exclusively. How many others have had similiar problems?


Edit:

Sorry in going back I see many of you have had the same problem. How long does it take to get the replacment bulb? I just called Toshiba and they said 2-3 days. Is that accurate?

If this keeps up we should look into doing a class action law suit against Toshiba. They NEED to be responsible for what they sell and stating 6000-8000 hours is not even close to realistic and we should not have to buy extended warranties JUST for the defective bulbs they are selling.

I do know they were expecting 12,000 bulbs in, maybe they got them. In any case I would rely on what they told you, they seem to be pretty helpful.

korl68
02-17-06, 01:19 PM
I do know they were expecting 12,000 bulbs in, maybe they got them. In any case I would rely on what they told you, they seem to be pretty helpful.


How long have you had your TV?

I am VERY concerned about this issue of premature bulb death.

Mine had less than 400 hours on it.

I did not buy the extended warranty and now have to decide if I should try to buy an extended warranty or sell the tv before my warranty ends.

I am pissed I paid a pretty penny for this tv $3600 after taxes. I believe at that price point it should just work. I was told by the dealer I bought it from that they have had few problems ever with Toshiba Tv's and that I had no reason to buy an extended warranty.

Does anyone know what a bulb warranty would cost???

domingos1965
02-17-06, 02:04 PM
i think the bulb costs around $400 .
if u call toshiba i am sure they will replace your bulb for free.

domingos1965
02-17-06, 02:05 PM
i have seen bulb warranties go for $85 for a 3 year warranty with 2 free bulbs

korl68
02-17-06, 02:16 PM
i have seen bulb warranties go for $85 for a 3 year warranty with 2 free bulbs


Do you have any info on that warranty or the number to call or website?

If I keep this tv and the bulbs last like this I NEED an extended warranty.

bkazepis
02-17-06, 02:36 PM
How long have you had your TV?

I am VERY concerned about this issue of premature bulb death.

Mine had less than 400 hours on it.

I did not buy the extended warranty and now have to decide if I should try to buy an extended warranty or sell the tv before my warranty ends.

I am pissed I paid a pretty penny for this tv $3600 after taxes. I believe at that price point it should just work. I was told by the dealer I bought it from that they have had few problems ever with Toshiba Tv's and that I had no reason to buy an extended warranty.

Does anyone know what a bulb warranty would cost???

I understand your concerns but I think you may want to consider some alternatives.

You can purchase an extended warranty as long as you have 90 days or more left on the original factory warranty. You can get a regular and a bulb warranty. Usually a regular warranty does not cover bulbs. The bulb warr by itself is about $130.00 and you can buy it at TV Authority or any other retailer that sells warranties on TV's they do or do not sell.

A new bulb will cost you approx $400.00 if you want to have a spare. I personally bought a bulb warranty and an extra bulb so I always have an extra on hand.

Its a great TV, youd be hard pressed to find a better picture and again Tosh says as a percentage the number of bulbs failing is small you just happen to be one of them.

Hope this helps. :D

Traveler62
02-17-06, 03:15 PM
I am hopefully getting the 62HM195 delivered here today. I have seen posts, but could not find them by searching that some who have done an Avia calibration posted their settings. If anyone could post their settings, I would appreciate it. Has anyone given any feedback on the MPEG Noise Reduction and Cinema Mode settings? Wondered if these do any good.
Thanks!

enmoco
02-17-06, 04:46 PM
How long have you had your TV?

I am VERY concerned about this issue of premature bulb death.

Mine had less than 400 hours on it.

I did not buy the extended warranty and now have to decide if I should try to buy an extended warranty or sell the tv before my warranty ends.

I am pissed I paid a pretty penny for this tv $3600 after taxes. I believe at that price point it should just work. I was told by the dealer I bought it from that they have had few problems ever with Toshiba Tv's and that I had no reason to buy an extended warranty.

Does anyone know what a bulb warranty would cost???Just go ahead and get a lawyer. That'll show 'em. :mad:

enmoco
02-17-06, 04:55 PM
i think the bulb costs around $400 .
if u call toshiba i am sure they will replace your bulb for free.Check it out.New price.http://www.tritronicsinc.com/cgi-bin/onramp.exe?pgm=itemdet_cs.bbx&id=23311153X&custnum=RETAIL&password=1139941124$251.00 Have to order right now,none in stock.

Dracus
02-17-06, 09:06 PM
I am sure toshiba will replace it if its less than a year old.

I know I got the extended service plan from the place I purchased the TV from. 5 years and the bulb is included, The plan was about 200 bucks, so a good investment as far as I am concerned. Once replacement of the bulb in 5 years and I get my money back.

Tony

bkazepis
02-17-06, 09:47 PM
I am sure toshiba will replace it if its less than a year old.

I know I got the extended service plan from the place I purchased the TV from. 5 years and the bulb is included, The plan was about 200 bucks, so a good investment as far as I am concerned. Once replacement of the bulb in 5 years and I get my money back.

Tony

$200 including bulb for 5yrs is a great price..whos the warranty co?

bruin95
02-18-06, 01:53 AM
Sorry in going back I see many of you have had the same problem. How long does it take to get the replacment bulb? I just called Toshiba and they said 2-3 days. Is that accurate?

Not really. I've been waiting for a replacement bulb since Feb. 6th. Still haven't gotten one. Been lied to several times that I would get the bulb by this date or that date. I'm still waiting.

If this keeps up we should look into doing a class action law suit against Toshiba.

IMO, Class Action lawsuits are a complete waste of time. Rarely is the consumer "rewarded" with anything worthwhile even if the suit goes in their favor. Sure, the company may face a big fine, but that's just an excuse for them to raise prices on their products.

bruin95
02-18-06, 01:55 AM
I am pissed I paid a pretty penny for this tv $3600 after taxes. I believe at that price point it should just work.




Where did you buy it? You could have gotten the TV for at least $1000 less than that from quite a few places online.

bkazepis
02-18-06, 07:02 AM
Not really. I've been waiting for a replacement bulb since Feb. 6th. Still haven't gotten one. Been lied to several times that I would get the bulb by this date or that date. I'm still waiting.



IMO, Class Action lawsuits are a complete waste of time. Rarely is the consumer "rewarded" with anything worthwhile even if the suit goes in their favor. Sure, the company may face a big fine, but that's just an excuse for them to raise prices on their products.

You are right, the only way we as owners would benefit from a class action suit is if the remedy included giving our money back for the TV's or replacing them. Other than that if its just punitive damages, the only ones that make out in the end are the lawyers who brought the case in the first place as they get 33% of the award. Some goes to expenses and the rest gets ditributed amongst the "victims" (that would be the TV owners), usually in the form of a small check. After all is said and done...you can buy a couple of DVD's with your check, thats about it. The only acceptable outcome to me would be to replace the TV's... :)

Traveler62
02-18-06, 06:45 PM
I think the only thing we can expect is to pressure Toshiba with enough emails, etc., to get them to add some more time to the bulb warranty. If the postings about Toshiba admitting they had a bad lot of bulbs previously is true, they will have to take some action.

I did receive my 62HM195 yesterday everything went great with Buydig, shipping and all. Only one major problem. The left side of the TV bezel and support is bowed out in the middle in a concave way. There is no way I can see this happening other than manufacturing letting it slip by. There was no damage to the box. It had to be that way from the factory. This also effects the left side of the display. When there are pillars, the left one has a convex look ( the middle bows in) and there are some distortions all down the left side. I would bet that there is more than one set that got out with this defect. It will have to go back RMA and wait for another. Other than that, here are some issues:

1. The Toshiba stand is great, but it does not allow much depth for the components on the shelf. My Yamaha Theater in a Box components stick out somewhat after the connections are made to the rear.
2. The remote. There is no way to make the remote control the receivers volume when the remote is set to TV. You can override for everything but Audio 1 & 2, so unless someone else has figured it out, I will eventually have to buy a good universal remote.
3. It would be nice to have the option to display the time on the screen continuously or at a selected interval.

I am impressed with the TV. Watching OTA HD signals is amazing.

korl68
02-18-06, 06:46 PM
Just go ahead and get a lawyer. That'll show 'em. :mad:


IF the bulbs blow every 3 months and cost $400 each that is certainly something that will get a class action law suit!

I do not find your sarcasm at all funny!!!

Maybe you enjoy buying something that is defective I do not. Since MANY people are experiencing this issue it is not amusing to me!

If a car you buy is avertised to last 100000 miles and it breaks down every 3 months it would be considered a LEMON.

I am hoping and praying that Toshiba's new bulb will fix this problem because I picked this TV after many hours of research. I love the picture but no TV is worth 1200 a year in bulb replacement costs.

Also I have been checking some extended warranties for bulb replacement and they have every exclusion you can think of NOT to replace the bulb. I think everyone that thinks they are covered better read the fine print closely.

korl68
02-18-06, 06:49 PM
Not really. I've been waiting for a replacement bulb since Feb. 6th. Still haven't gotten one. Been lied to several times that I would get the bulb by this date or that date. I'm still waiting.



IMO, Class Action lawsuits are a complete waste of time. Rarely is the consumer "rewarded" with anything worthwhile even if the suit goes in their favor. Sure, the company may face a big fine, but that's just an excuse for them to raise prices on their products.


Everyone has an opinion! I agree most of the time the consumer does not get anything near what they deserve. However doing nothing just encourages manufactures not to care about quality control as much and we all suffer from that.

korl68
02-18-06, 06:50 PM
Where did you buy it? You could have gotten the TV for at least $1000 less than that from quite a few places online.


Yes I almost bought from ONECALL but wanted the support from a local dealer and needed it for Christmas.

Also I heard many horror stories about long delays or worse when ordering from online retailers.

korl68
02-18-06, 06:53 PM
1. The Toshiba stand is great, but it does not allow much depth for the components on the shelf. My Yamaha Theater in a Box components stick out somewhat after the connections are made to the rear.


I am impressed with the TV. Watching OTA HD signals is amazing.


That was the reason I went with a different stand. I love my stand. Everthing fits with room to spare.

bruin95
02-18-06, 07:12 PM
I am hoping and praying that Toshiba's new bulb will fix this problem because I picked this TV after many hours of research. I love the picture but no TV is worth 1200 a year in bulb replacement costs.



Toshiba is aware of the bulb problem, that's why the replacement bulbs are being made by a different manufacturer. There shouldn't be any problems like this with the new bulbs. Fingers crossed.

bruin95
02-18-06, 07:15 PM
Everyone has an opinion! I agree most of the time the consumer does not get anything near what they deserve. However doing nothing just encourages manufactures not to care about quality control as much and we all suffer from that.

Toshiba IS doing something about the bulb problem. They switched manufacturers and, hopefully, solved the short life problem. They are honoring the warranty and you're getting a bulb for free, correct? For this you want to sue them?

bkazepis
02-18-06, 07:26 PM
Also I have been checking some extended warranties for bulb replacement and they have every exclusion you can think of NOT to replace the bulb. I think everyone that thinks they are covered better read the fine print closely.

That is the reason you must buy the bulb warranty. Most only cover a max of two but when the warr costs $130.00 you are waaaay ahead of the game if you need to use it even once... ;)

bkazepis
02-18-06, 07:28 PM
Yes I almost bought from ONECALL but wanted the support from a local dealer and needed it for Christmas.

Also I heard many horror stories about long delays or worse when ordering from online retailers.

I bought from online retailer TV authority... their service and price were excellent! :D

enmoco
02-19-06, 01:29 AM
Bad BULB

--------------------------------------------------------------------------------

I own a 62hm195 and have only had it since Christmas and the bulb has already blown. I have a power conditioner on it and operate it in low power mode almost exclusively. How many others have had similiar problems?


Edit:

Sorry in going back I see many of you have had the same problem. How long does it take to get the replacment bulb? I just called Toshiba and they said 2-3 days. Is that accurate?

If this keeps up we should look into doing a class action law suit against Toshiba. They NEED to be responsible for what they sell and stating 6000-8000 hours is not even close to realistic and we should not have to buy extended warranties JUST for the defective bulbs they are selling.

--------------------------------------------------------------------------------
Last edited by korl68 : 02-17-06 at 11:53 AM. IF the bulbs blow every 3 months and 400 each that is certainly something that will get a class action law suit! I do not find your sarcasm at all funny!!!

Maybe you enjoy buying something that is defective I do not. Since MANY people are experiencing this issue it is not amusing to me!

If a car you buy is avertised to last 100000 miles and it breaks down every 3 months it would be considered a LEMON.

I am hoping and praying that Toshiba's new bulb will fix this problem because I picked this TV after many hours of research. I love the picture but no TV is worth 1200 a year in bulb replacement costs.

Also I have been checking some extended warranties for bulb replacement and they have every excl.usion you can think of NOT to replace the bulb. I think everyone that thinks they are covered better read the fine print closely. my orig.post to you
Originally Posted by enmoco
Just go ahead and get a lawyer. That'll show 'em. :mad: Sarcasm?? This is gettin real old.What is sarcastic about agreeing with you?And while we're on this topic You obviously don't know I had a LE replaced The first week I had my 56hm195.The tone of your post is way off line with me.Your preachin' to the choir here. As this is the 1080p thread,these sets are all in warranty for quite a while,the bulbs don't cost $400,we all researched,your analogy about the car breaking every 3 months is conjecture and irrevelant.And last of all,you haven't researched this thread very much in your short time here or you would know who has had a bad experience with their set. I'm getting tired of being berated for good natured banter being completely misunderstood by ranters like yourself.Ask for,or offer, advise on how to settle whatever your situation is,and don't jump so fast to scold when you don't understand, as you obviously don't.And lastly,as far as what you think everyone should read carefully,I trust they already have.

nbdyspl
02-19-06, 08:00 AM
As this is the 1080p thread,these sets are all in warranty for quite a while,the bulbs don't cost $400,we all researched,your analogy about the car breaking every 3 months is conjecture and irrevelant..

The bulbs do cost 400 that includes taxes and next day shipping for the model number 23311153 or 23311153X from dealers that have them in stock.Sure there are dealers that dont have them in stock that sell them for cheaper BUT they dont have any stock and after I made phone call to them they said that they dont know when they will get them in stock.So if you want one right away it will cost you 400 without a doubt if you dont mind waiting for who knows how long you can get it for cheaper.


I have been waiting know since the Monday after the super bowl for a new replacement from toshiba.I have called every few days asking when they expect there next shipment to go out and every time I get the same response there not sure.I have aslo spoke with different people manager and supervisors at Toshiba about the bulbs being defective and asked have they changed there suppliers and all of them had said that they are not aware of this and as far as they know they still are getting them from the same supplier.So I am not quite sure about them changing suppliers as well I guess this is something we willl see when the replacements bulbs get shipped out.


I will say it again great tv picture but if this is what you have to go through every few months it aint worth it.Once I get the new lamp if this happens again the tv will be gone.

bkazepis
02-19-06, 08:18 AM
The bulbs do cost 400 that includes taxes and next day shipping for the model number 23311153 or 23311153X from dealers that have them in stock.Sure there are dealers that dont have them in stock that sell them for cheaper BUT they dont have any stock and after I made phone call to them they said that they dont know when they will get them in stock.So if you want one right away it will cost you 400 without a doubt if you dont mind waiting for who knows how long you can get it for cheaper.


I have been waiting know since the Monday after the super bowl for a new replacement from toshiba.I have called every few days asking when they expect there next shipment to go out and every time I get the same response there not sure.I have aslo spoke with different people manager and supervisors at Toshiba about the bulbs being defective and asked have they changed there suppliers and all of them had said that they are not aware of this and as far as they know they still are getting them from the same supplier.So I am not quite sure about them changing suppliers as well I guess this is something we willl see when the replacements bulbs get shipped out.


I will say it again great tv picture but if this is what you have to go through every few months it aint worth it.Once I get the new lamp if this happens again the tv will be gone.

We seem to be getting mixed messages from Tosh Cust service people. Some say its a new and improved bulb, some say its the same one. I havent heard that they switched suppliers though...again...we shall see...If everyone who gets bulbs replaced now can report back as to how the bulb or housing looks different as compared to the one that blew ( I have read that it seems the housing is open more in the area closest to the fan) maybe we can acertain the truth...(and sickos like me can modify the housing in the orig bulb??..nah..who would attempt that, then we wouldnt be covered under warranty) :D

korl68
02-19-06, 08:25 AM
Toshiba IS doing something about the bulb problem. They switched manufacturers and, hopefully, solved the short life problem. They are honoring the warranty and you're getting a bulb for free, correct? For this you want to sue them?


No what I am saying is IF the new bulbs continue to burn out at the same rate then it would be something to consider.


As long as it was just a bad batch of bulbs and it is being taken care of then it is spilled milk. I still think if they knew about the bad batch THEY should have sent out replacements and a notice to the owners of the tvs that had the bad part number.

I do not think any of us on this board thought that this would be something to be concerned about pre purchase. I know I spent alot of time researching what to buy.

Do not get me wrong I loved the TV when it was working and hope they get replacements out soon to everyone and this goes away.

korl68
02-19-06, 08:38 AM
my orig.post to you
Sarcasm?? This is gettin real old.What is sarcastic about agreeing with you?And while we're on this topic You obviously don't know I had a LE replaced The first week I had my 56hm195.The tone of your post is way off line with me.Your preachin' to the choir here. As this is the 1080p thread,these sets are all in warranty for quite a while,the bulbs don't cost $400,we all researched,your analogy about the car breaking every 3 months is conjecture and irrevelant.And last of all,you haven't researched this thread very much in your short time here or you would know who has had a bad experience with their set. I'm getting tired of being berated for good natured banter being completely misunderstood by ranters like yourself.Ask for,or offer, advise on how to settle whatever your situation is,and don't jump so fast to scold when you don't understand, as you obviously don't.And lastly,as far as what you think everyone should read carefully,I trust they already have.

Excuse me?
What is old is when someone expects a smart *ss comment to be taken as anything other than that. I was posting a serious issue not a joke.

If you write something clarify it. I am not a mind reader and cannot know what you INTEND to say or mean.

Maybe if you are tired of being "berated for good natured banter" you might want to change how you are coming across.

I am not a "ranter" I have been on this board lurking for a long time I never had a reason to post because I was not in HI- Def world until now.

This could potentially be a serious issue at worst and at best an inconvenience to all who experience it.

I come on this board to learn or share information not for my social life. There are many other boards where you can do that in.

korl68
02-19-06, 08:39 AM
That is the reason you must buy the bulb warranty. Most only cover a max of two but when the warr costs $130.00 you are waaaay ahead of the game if you need to use it even once... ;)


If I could find an extended warranty that I knew would cover the Bulb I would gladly jump all over it for sure.

bkazepis
02-19-06, 08:48 AM
As long as it was just a bad batch of bulbs and it is being taken care of then it is spilled milk. I still think if they knew about the bad batch THEY should have sent out replacements and a notice to the owners of the tvs that had the bad part number.

I AGREE 100% with you. I have said that also. They have to know what serial #'s and production dates have the potentially bad bulbs. They should be proactive and send out new ones. Maybe when they get the 12,000 new bulbs they say they are getting they will do it....I sure hope so...

bkazepis
02-19-06, 08:51 AM
If I could find an extended warranty that I knew would cover the Bulb I would gladly jump all over it for sure.

tvauthority.com its a repair master warranty for $130.00 they sell it for TV's they do not sell....get it.. :)

enmoco
02-19-06, 11:48 AM
Excuse me?
What is old is when someone expects a smart *ss comment to be taken as anything other than that. I was posting a serious issue not a joke.

If you write something clarify it. I am not a mind reader and cannot know what you INTEND to say or mean.
Maybe if you are tired of being "berated for good natured banter" you might want to change how you are coming across.

I am not a "ranter" I have been on this board lurking for a long time I never had a reason to post because I was not in HI- Def world until now.

This could potentially be a serious issue at worst and at best an inconvenience to all who experience it.

I come on this board to learn or share information not for my social life. There are many other boards where you can do that in.NO.you came on board to read this drivel you've been posting.You are not a ranter? Well,the only alternative is that you are incredibly weak in too many areas to address.Whiner would me more accurate.But,then, you may be a woman.If so,I'm sorry its your time of the month.I certainly will not change how I come across to you,as you have no clue.If you don't like to be scolded,don't scold others.A simple reply of "What do you mean?" is a more intelligent repose.You began the descent in this interaction by your ineptness. My last response to you is this, if you bring up a class action suit twice in such a short span, how could you not understand?Lighten up and lurk more.

korl68
02-19-06, 01:37 PM
NO.you came on board to read this drivel you've been posting.You are not a ranter? Well,the only alternative is that you are incredibly weak in too many areas to address.Whiner would me more accurate.But,then, you may be a woman.If so,I'm sorry its your time of the month.I certainly will not change how I come across to you,as you have no clue.If you don't like to be scolded,don't scold others.A simple reply of "What do you mean?" is a more intelligent repose.You began the descent in this interaction by your ineptness. My last response to you is this, if you bring up a class action suit twice in such a short span, how could you not understand?Lighten up and lurk more.


WOW! How old are you? 15?

The only "drivel" I am reading is what you are posting.

I thought this forum was for intelligent people. Maybe I took a wrong turn and went on the redneck forum.

I was posting about an issue many of us are experiencing.

I did not go down the divisive comment road you started this.

It is not my responsibility to have to ask for clarification for everything you say. Learn to say what you mean!

Enough said! You do not deserve any more responses or any other attention other than by a therapist.

Now lets get back to what this forum is supposed to discuss.

enmoco
02-19-06, 02:42 PM
Taking petitions on Toshiba Lawsuit

--------------------------------------------------------------------------------

The time has come to put up or shut up. This petition is being started for a real lawsuit. I need real stories and issues with the Toshiba hm195 series or any Toshiba product that uses the 150watt bulb for their DLP. The case is being built and we need to solidify a direction for the class action as soon as possible. Please present your story and situation. Your name and grievance can be emailed to me directly @ mrcobbynot@sbcglobal.net. ; If you wish to be named in the class action as a petitioner this will be arranged by the Firm. We hope to have a case to petition the court within a few months. The time to be heard and felt is now.
Christopher Cobb
Anybody want to sue? Go for it.Copied and pasted from another High Def forum

vfr781rider
02-19-06, 05:55 PM
The bulbs do cost 400 that includes taxes and next day shipping for the model number 23311153 or 23311153X from dealers that have them in stock.

They're available for $252 from here http://www.tritronicsinc.com/cgi-bin/onramp.exe?pgm=itemdet_cs.bbx&id=23311153X&custnum=RETAIL&password=1139941124

vfr781rider
02-19-06, 06:01 PM
WOW! How old are you? 15?

The only "drivel" I am reading is what you are posting.

I thought this forum was for intelligent people. Maybe I took a wrong turn and went on the redneck forum.


Settle down children! ;)

bruin95
02-19-06, 07:30 PM
They're available for $252 from here http://www.tritronicsinc.com/cgi-bin/onramp.exe?pgm=itemdet_cs.bbx&id=23311153X&custnum=RETAIL&password=1139941124

That is, easily, the lowest price I've seen on these bulbs. But what's the point if it's NOT in stock. People who are ordering these bulbs want them NOW, not some unknown time in the future. The lowest price I've seen online, in regards to companies that actually have them in stock, is $359. There is a company on Ebay who sells them for $360. With overnight shipping, it's $405. I couldn't wait any longer for Toshiba to send me my "free" replacement, so I bought myself one of these.

nbdyspl
02-20-06, 09:48 AM
Bruin that is very sad that you had to do that.I am still waiting myself for my replacement from toshiba!!!!Its going to be the 11th business day without a replacement and the only way I can see getting my TV going again is I am going to have to buy the bulb myself which is completely stupid!!!!Why should I have to buy a warranty part while I wait for the company who makes these things send me the part?Toshiba should be first sending the parts to there warranty customers not to dealers who sell them!!!!!

kdog044
02-20-06, 11:03 AM
Why should I have to buy a warranty part while I wait for the company who makes these things send me the part?Toshiba should be first sending the parts to there warranty customers not to dealers who sell them!!!!!It may be that the dealers order them directly from the manufacturer just like Toshiba does but that they don't have the volume and are able to meet the demand. If Toshiba is like most companies with parts inventories they estimate the amount of a particular part that is needed as they don't want to carry and pay for any more than is needed. Obviously they are needing more than they are estimating so it is up to Toshiba to request more so they can meet the demands. Once a dealer has the part I doubt Toshiba would call them so if a delaer doesn't sell or use the part it's just going to sit unused on the shelf. Don't forget that the dealers (I'm referring to authorized service centers) stock the parts to handle warranty customers also so why couldn't a consumer call them for repair as opposed to waiting for Toshiba?

enmoco
02-20-06, 01:08 PM
It may be that the dealers order them directly from the manufacturer just like Toshiba does but that they don't have the volume and are able to meet the demand. If Toshiba is like most companies with parts inventories they estimate the amount of a particular part that is needed as they don't want to carry and pay for any more than is needed. Obviously they are needing more than they are estimating so it is up to Toshiba to request more so they can meet the demands. Once a dealer has the part I doubt Toshiba would call them so if a delaer doesn't sell or use the part it's just going to sit unused on the shelf. Don't forget that the dealers (I'm referring to authorized service centers) stock the parts to handle warranty customers also so why couldn't a consumer call them for repair as opposed to waiting for Toshiba?Well stated

enmoco
02-20-06, 01:25 PM
Quote:
Originally Posted by vfr781rider
They're available for $252 from here http://www.tritronicsinc.com/cgi-bi...word=1139941124

That is, easily, the lowest price I've seen on these bulbs. But what's the point if it's NOT in stock. People who are ordering these bulbs want them NOW, not some unknown time in the future. The lowest price I've seen online, in regards to companies that actually have them in stock, is $359. There is a company on Ebay who sells them for $360. With overnight shipping, it's $405. I couldn't wait any longer for Toshiba to send me my "free" replacement, so I bought myself one of these. 1.....Toshiba doesn't always have them in stock, that doesn't keep people from still waiting to get them from Toshiba.The problem is the same.The alternative is much better,thats all.(meaning the above cheaper price) Also these sets are all in warranty until ay least late Aug.of '06.Doesn't matter how many replaced during first year.2....unless purchased elsewhere-90 day,rather than obtained thruogh TCS. Many urban repair centers have these bulbs in stock.Where they purchased them I do not exactly know.Conn's (where I bought mine-set that is) has 4 in stock.These are the same bulb used in the 95 series as well (as opposed to our 195 series).They have had fewer problems with Toshiba than any other make they sell. Their salesman and repair center will tell you this BEFORE you buy. Latest Consumer Reports Mag. also states this(first year data only on these displays).All this can be verified.Doesn't make anybody feel better,but it is accurate info.

bruin95
02-20-06, 02:53 PM
Toshiba doesn't always have them in stock, that doesn't keep people from still waiting to get them from Toshiba.The problem is the same.The alternative is much better,thats all. Also these sets are all in warranty until ay least late Aug.of '06.Doesn't matter how many replaced during first year.unless purchased elsewhere-90 day,rather than obtained thruogh TCS. Many urban repair centers have these bulbs in stock.Where they purchased them I do not exactly know.Conn's (where I bought mine-set that is) has 4 in stock.These are the same bulb used in the 95 series as well (as opposed to our 195 series).They have had fewer problems with Toshiba than any other make they sell. Their salesman and repair center will tell you this BEFORE you buy. Latest Consumer Reports Mag. also states this(first year data only on these displays).All this can be verified.Doesn't make anybody feel better,but it is accurate info.

That's all fine and dandy, but what does it have to do with what I posted?

nbdyspl
02-20-06, 03:07 PM
Here is the thing I bought my TV from an authorized toshiba dealer he doesnt have any bulbs in stock according to them they have to get them from toshiba not from where toshiba gets them from but from toshibia.Of course however toshiba doesnt have any in stock so they are not going to get them until toshiba has them in stock.So when I will get mine will be the same time my dealer does of course I could buy one from a dealer who has them in stock.My point is why should I have to toshiba should have these in stock!!!

Call and ask them when they expect there next shipment they have no ETA!!!!They just kee telling you the same story 7 to 10 days its already been 10 days for me and they keep telling me 7 to 10 dyas.

enmoco
02-20-06, 03:23 PM
That's all fine and dandy, but what does it have to do with what I posted?Your kidding,right?

enmoco
02-20-06, 03:57 PM
Okay.The underlined directly addresses what you stated.edited in previous post Anything other than that is offered to any and all who read my, or your,post as info that I feel applies.If you want an argument,it ain't happnin.There was a time ,not all that long ago,when people shared info on this forum.Now it seems,people think this is a chat room where every word is directed to them. and them only.Look at the relationship of posts here to number of people who surf this site.While you felt my comments weren't adequate,perhaps someone got it.If you think anything other,so be it.

enmoco
02-20-06, 04:32 PM
If anybody doesn't want to be subjected to my seemingly inadequate ramblings in the future,put my username in the "ignore" list.If not doing so,understand or ignore,its ok to reply too.Just no more inciteful remarks,please.You don't get me,forget me.Simple>Peace

korl68
02-20-06, 05:11 PM
Has anyone gotten their replacement bulb as of yet?

What was the average length of time it has taken to recieve?

Brandenborg
02-20-06, 05:18 PM
If anybody doesn't want to be subjected to my seemingly inadequate ramblings in the future,put my username in the "ignore" list.If not doing so,understand or ignore,its ok to reply too.Just no more inciteful remarks,please.You don't get me,forget me.Simple>Peace
I, for one, thought yours was a rather good post (the one in question) with some useful info. So you're certainly not on my ignore list :cool:

Doesn't matter how many replaced during first year.unless purchased elsewhere-90 day,rather than obtained thruogh TCS.
If I understand you correctly, you're saying that Toshiba will indeed replace any number of bulbs during the 1yr warranty. Only if you go buy a new bulb yourself is it limited to 90 days.

I have asked Toshiba that exact question and am still waiting for an answer. Do you know for a fact that they will honor this? There is no question that they should, but there has been some discussion about this in the forums with people claiming that they won't.

Thanks :)

enmoco
02-20-06, 05:40 PM
I, for one, thought yours was a rather good post (the one in question) with some useful info. So you're certainly not on my ignore list :cool:


If I understand you correctly, you're saying that Toshiba will indeed replace any number of bulbs during the 1yr warranty. Only if you go buy a new bulb yourself is it limited to 90 days.

I have asked Toshiba that exact question and am still waiting for an answer. Do you know for a fact that they will honor this? There is no question that they should, but there has been some discussion about this in the forums with people claiming that they won't.

Thanks :)Thank you. I can tell you I was told this by TCS not once,but twice.There has been alot of discussion saying that TCS has lied about any number of things.I can only relate my personal experiences, which so far, have been handled as well as any reasonable person could expect.They have an open file with me and have contacted me twice,unsolicited,about issues I have.Last being Saturday to tell me they are sending another(2nd) firmware update. Next week,I don't know. :confused:

enmoco
02-20-06, 06:02 PM
http://www.tacp.toshiba.com/customersupport/updates_notices.aspThis site has long been used for the notification of consumer product issues,recall,even replacement of some products in the past.Wouldn't hurt to glance over here occasionally to see if this is truly a gross problem.Well actually,its gross to all of us!

Brandenborg
02-20-06, 06:05 PM
Thank you. I can tell you I was told this by TCS not once,but twice.There has been alot of discussion saying that TCS has lied about any number of things.I can only relate my personal experiences, which so far, have been handled as well as any reasonable person could expect.They have an open file with me and have contacted me twice,unsolicited,about issues I have.Last being Saturday to tell me they are sending another(2nd) firmware update. Next week,I don't know. :confused:
Good info, thanks!

My impression with Toshiba Customer Service is also very positive so far -- except their ability to actually deliver a lamp :rolleyes:

But seriously, I have experienced nothing but kindness from them and willingness to help, and indeed, I would be surprised if they did not honor lamp replacements (even multiple) within the TV's warranty.

If the new lamps last longer, this will still be a fabulous TV at an amazing value -- I have the 56HM195 as well.

kdog044
02-20-06, 06:16 PM
If I understand you correctly, you're saying that Toshiba will indeed replace any number of bulbs during the 1yr warranty. Only if you go buy a new bulb yourself is it limited to 90 days.
Toshiba should replace any component that fails within the first year regardless of how many times it fails. After the warranty expires if you purchase a lamp from Toshiba or any authorized dealer it should be warranted for 180 days. At least it is for the 2004 models, I don't know if it is different for the 2005's but I have the documentation that indicates 180 days on my 62HMX94.

enmoco
02-20-06, 06:18 PM
Toshiba should replace any component that fails within the first year regardless of how many times it fails. After the warranty expires if you purchase a lamp from Toshiba or any authorized dealer it should be warranted for 180 days. At least it is for the 2004 models, I don't know if it is different for the 2005's but I have the documentation that indicates 180 days on my 62HMX94.The only reference I've seen to the 90 days was on some of the webpages of the etailers.I should have included this reference.

nbdyspl
02-20-06, 08:01 PM
I would also like to add the toshiba CS are very polite and do help as much as they can. I do undertsand that if they dont have the lamps they cant ship them but I would think that this is something that they would keep a few on stock at all times.Since this is a consumable part and they made it that way they should have known that they need to keep some on hand at all times.

Brandenborg
02-20-06, 09:55 PM
The only reference I've seen to the 90 days was on some of the webpages of the etailers.I should have included this reference.
Indeed, when reading the warranty info on page 108 of the manual, there is no mention of a 90-days or one-lamp-only exception. The only difference between the lamp and the rest of the TV seems to be the fact that they don't come out to your home to install it for you.

Amazing how myths can spread on these forums... Thanks all.

drboyd
02-21-06, 10:54 PM
(Pumps fist in air a la Bush about to declare war on Iraq - "I feel good!" :rolleyes: )

Well, I got my batteries today, popped them into the UPS and it fired right up! I plugged a lamp into it and unplugged the ups and it took right over! So, I'm psyched that I'm in the sine-wave ups business for just over $50! It doesn't have the cool blue lcd display, but it'll sure work good!

A hint here: If you live in an urban area, you can probably get replacement ups batteries as cheap as you could have old batteries shipped to you. And I'll tell you what - with 2 lead-acid batteries and the Transformer From Hell inside, this thing must weigh 50 lbs easy, in a case the size of a bread box.

I haven't even ordered my set yet, but I did score a UPS off eVilBay for $29.99 with bad batteries, and a local outfit sells the batteries for $25 a set, so I'm well into the UPS business here. This one is an APC SU1000NET or something like that; it's supposed to output a true sine wave.

I'll letcha all know what shakes with it....

TY1973
02-22-06, 12:52 PM
Hi,

Can someone tell me how to turn of the TV guide feature on the set? Everytime i turn on the set I have exit out of Tv Guied

Traveler62
02-22-06, 01:22 PM
Hi,

Can someone tell me how to turn of the TV guide feature on the set? Everytime i turn on the set I have exit out of Tv Guied
Go to page 40 of the manual to the section "Turning Off the TV Guide On Screen Automatic Display Feature". Briefly, you push the tv guide button, go to Setup, then "Change Default Options" press Enter ,Go to "General Defaults" press Enter, then set "Auto Guide" option to OFF.

OIFVET
02-22-06, 04:58 PM
I founf this place that does extended bulb replacment warrenties for an additional 3 years and You don't have to buy the TV from them. It cost 164.38 total. Here's the link

www.samsdigitaldiscounts.com/product.cfm/hurl/Warranties/MAC01065.html

The only thing is you have had to purchase the TV within 90 days of getting this warrenty. I called Tvauthority and they stated that extended warrenty for 139.00 did not include bulb replacments.Hope this helps.

bkazepis
02-22-06, 05:48 PM
I founf this place that does extended bulb replacment warrenties for an additional 3 years and You don't have to buy the TV from them. It cost 164.38 total. Here's the link

www.samsdigitaldiscounts.com/product.cfm/hurl/Warranties/MAC01065.html

The only thing is you have had to purchase the TV within 90 days of getting this warrenty. I called Tvauthority and they stated that extended warrenty for 139.00 did not include bulb replacments.Hope this helps.


http://www.tvauthority.com/Subpages/product.asp?dept=17&cat=&prod=3127

TV Authority website with 129.00 3 Year Bulb Warranty...the person you spoke to must have made an error. :D

Edit: oops ..the one caveat is you must buy the bulb warranty the same time you buy the TV...makes sense...otherwise how could they verify that you dont already have a bad bulb.....my mistake.... :(

HD Rick
02-23-06, 02:52 PM
First, let me start by saying "hello" to everyone. I've spent the last couple of days reading every post in this thread. I'm very thankful for all the great information in here. And I look forward to one day being able to lend some help myself.

My current situation is this: I'm doing my viewing on an old 20" analog, as my ex got custody of my nice 36" JVC. I've been holding out for quite a while, waiting for the right time. Now I'm getting ansy. Regardless of how I upgrade, the improvment will be spectacular. I've flirted with the idea of temporarily going with an EDTV model, as the majority of my video watching is regulated to DVD (probably about 90%), and waiting a little longer before making the move to HDTV. There just isn't that much network broadcasting that interests me, with the exception of the occasional sporting event here and there. Without a doubt, HDTV is in my future, especially with HD-DVD and/or Blue-Ray on the horizon. With that in mind, I find myself leaning back towards the HDTV solution with the 1080p models. I'm really not considering the 720p models, as if I'm going to make the move, I'm going full force.

I was concerned with the PQ of my current DVD library on a 1080 screen. But I have been able to see some samples using the 1080 sets using an upconverting DVD player. It certainly is not as elegant as a fine HD feed, but very watchable. I was quite pleased with the result. So that also helps steer me away from the EDTV option.

So with 1080 in mind, now I'm trying to decide: 56" or 62"? I'll have right at 11' of viewing distance with the ability to move back. In my opinion, I have plenty of space. In fact, using the common 2-to-1 forumla most use (2" for every 1" of screen size), 124" comes in below my 132" current distance, so I'm good there. While we're on the subject, the 2-to-1 formula isn't exactly the best method for determining distance on 1080 screens. The size of the pixels on the 1080 are smaller than those on a 720 of the same screen size (dots per inch). So you can actually sit closer to a 1080 screen than you can a 720 screen of the same size. Just as you would need to be farther back for a 480 screen of the same size. This same principle basically explains why we don't sit a football field or two away from the screen at the movie theater.

The other decision I'm fighting right now, is whether to buy from a local dealer or go online. Ideally, I'd prefer to go with a local dealer, but a $500-$600 difference is hard to ignore. The ratio of good reports from those who went with the online option definitely appear to outnumber those online buyers who had a bad experience. Any extra thoughts on this subject that some might want to contribute?

Next question, which is probably best suited for the DVD player area: has anyone tried the newest Toshiba HDMI DVD players with the 3:2 pulldown? I was leaning towards one of these with the notion that a Toshiba player should look great on a Toshiba TV. Then I saw a few references to the Oppo DVD player, which has definitely peaked my curriosity. More research on my part in this area will be forthcoming.

In closing this extremely long first post to the forums, my summary of questions that perhaps some could provide feedback:


Go with EDTV now and wait a little longer for HDTV (note: 16:9 ratio a must!)?
The 56HM195 or the 62HM195?
Go online or don't risk online? Go local and try to forget extra cost?
Anybody see or have the newer Toshiba HDMI DVD players with the 3:2 pulldown?


Before I close this, thought I would add that the February issue of Home Theater magazine, which gave an excellent review of the 62HM195, states that the Toshiba 195 series can take a 1080p signal through the Firewire port. I don't know enough about Firewire to elaborate on it, such as what sources or components are out there that can (or could ) provide 1080p content via Firewire. Would be fantastic if future HD-DVD players and PS3 could.

My apologies for such a long post. Thanks again everyone. I look forward to reading some feedback.


Rick

Traveler62
02-23-06, 04:29 PM
First, let me start by saying "hello" to everyone...
Rick
I had to decide between 62" vs. 56" also. I decided to go 62" because it was only about $300 more. It is a perfect size and my family room is not that big. I went with Buydig and everything went perfect except the left side of the TV has a warp and it does effect the picture. I believe this was from Toshiba this way. BD is sending a replacement unit and handled everything fine so far. My internet buying experience has been great, even though it is not over yet. I waited mostly due to the Lamp issue that has been mentioned in 75% of the posts. Hopefully they (Toshiba) have resolved the issue with the newer lamps or will before warranties run out. The picture is great with OTA HD. I have been watching some network shows that I normally wouldn't because of the HD. I have a 5 year old DVD player that has the component outputs that I use that looks real close to HD quality, so I am fine until the future when I get a HD DVD Player.
Hope this helps!

drboyd
02-23-06, 05:44 PM
Rick, I've gone through exactly the same decision process myself, and I'm going for the 62". The entertainment unit we have will just (half an inch to spare) acommodate the 62", so I've managed to convince The Sarge that it will give the family room a more "finished" look - rather than having "an usightly gap" between the TV and the wood. ;) We'll be sitting about 12' away, and everything I've seen tells me the 62" is the right size for that distance.

I'm planning to go online for the purchase. My only other realistic choice was Costco, and they just discontinued this set. I really don't believe that you gain a tinker's dang in service with places like BB and CC - read some of the stories on line about those places, and tell me you'd really spend three grand there. Not likely!

I just got my Amex card (through Costco), and I'm planning to use that for the purchase to get an extra warranty year. I'm also planning to get a "lamp only" warranty (even though I have have absolutely ZERO luck with extended warranties), and we'll just call it the triumph of hope over experience.

I'm looking seriously at hideflifestyle dot com as probably the best combination of price and a quality reputation for the transaction..... but if you have a better plan, speak up, brother!!!

Don


First, let me start by saying "hello" to everyone. I've spent the last couple of days reading every post in this thread. I'm very thankful for all the great information in here. And I look forward to one day being able to lend some help myself.
<snip>
So with 1080 in mind, now I'm trying to decide: 56" or 62"? I'll have right at 11' of viewing distance with the ability to move back. In my opinion, I have plenty of space. In fact, using the common 2-to-1 forumla most use (2" for every 1" of screen size), 124" comes in below my 132" current distance, so I'm good there. While we're on the subject, the 2-to-1 formula isn't exactly the best method for determining distance on 1080 screens. The size of the pixels on the 1080 are smaller than those on a 720 of the same screen size (dots per inch). So you can actually sit closer to a 1080 screen than you can a 720 screen of the same size. Just as you would need to be farther back for a 480 screen of the same size. This same principle basically explains why we don't sit a football field or two away from the screen at the movie theater.

The other decision I'm fighting right now, is whether to buy from a local dealer or go online. Ideally, I'd prefer to go with a local dealer, but a $500-$600 difference is hard to ignore. The ratio of good reports from those who went with the online option definitely appear to outnumber those online buyers who had a bad experience. Any extra thoughts on this subject that some might want to contribute?

Next question, which is probably best suited for the DVD player area: has anyone tried the newest Toshiba HDMI DVD players with the 3:2 pulldown? I was leaning towards one of these with the notion that a Toshiba player should look great on a Toshiba TV. Then I saw a few references to the Oppo DVD player, which has definitely peaked my curriosity. More research on my part in this area will be forthcoming.

In closing this extremely long first post to the forums, my summary of questions that perhaps some could provide feedback:


Go with EDTV now and wait a little longer for HDTV (note: 16:9 ratio a must!)?
The 56HM195 or the 62HM195?
Go online or don't risk online? Go local and try to forget extra cost?
Anybody see or have the newer Toshiba HDMI DVD players with the 3:2 pulldown?


Before I close this, thought I would add that the February issue of Home Theater magazine, which gave an excellent review of the 62HM195, states that the Toshiba 195 series can take a 1080p signal through the Firewire port. I don't know enough about Firewire to elaborate on it, such as what sources or components are out there that can (or could ) provide 1080p content via Firewire. Would be fantastic if future HD-DVD players and PS3 could.

My apologies for such a long post. Thanks again everyone. I look forward to reading some feedback.


Rick

HD Rick
02-23-06, 06:15 PM
Thank you both for the feedback. It is very much appreciated.

Don: You should have plenty of distance for the 62". One thing that you might want to consider - the Toshibas have a little side door near the front where composite and s-video inputs are located. This area also contains the ports for portable media cards, such as the SmartCard, Flash, etc. If the edge of your TV borders right up against the side of an entertainment center, you may have difficulty accessing the panel. Some may never have the need to even access inside the panel, so then it's a non-issue. Just something I thought I'd mention.

The outfit you mentioned definitely has a competitive rate. One of the better I've seen recently. I wasn't able to compare shipping rates though. One thing that you might want to do, however, is contact Toshiba and obtain an assurance that they will honor their factory warranty if you go with an e-tailer not listed on their site. I've read of others doing that and getting approval. I don't know for certain that it is necessary, but couldn't hurt to check and find out.


Traveler: I'm considering the outfit you mentioned as well. But will definitely contact Toshiba first to check on warranty coverage for that e-tailer.

nbdyspl
02-23-06, 08:20 PM
HDRick whatever you do and whichever model you buy just be sure to get the extended warranty on the lamp replacement and then when your lamp does blow be prepared to wait for a replacement.Also consider the cost of buying an extra lamp to have around when the one that comes in your new tv blows that way you wont be without tv for along period of time while you wait for Toshiba to send you a replacement one.

They are very nice tv's and get a great picture I just wanted you to be aware of the lamp faliures and how long you may have to wait for a replacement.

drboyd
02-23-06, 08:37 PM
Rick, I'm aware of the door-in-the-side issue, plus the push tuttons on the side. I've got a little wiggle room on the size, plus if push comes to shove, I'll just slide the TV out a little on that side to get to whatever.

Now I'm torn between the two retailers mentioned herein, as the cheaper one (buydig -shhh!) sells only a pacakge warranty for over three bills, while the more expensive one (hidef -- shhh!!!!) sells a lamp only warranty for less than a hundred.

You know, I've had such crappy luck buying extended warranties anyway that I don't feel like I should put like two-fifty into an extra warranty, especially when I have the AmEx waranty to fall back on.

And -good point! - I just sent Tosh an email about both of them, just to double check.

What's your take on it?

Thank you both for the feedback. It is very much appreciated.

Don: You should have plenty of distance for the 62". One thing that you might want to consider - the Toshibas have a little side door near the front where composite and s-video inputs are located. This area also contains the ports for portable media cards, such as the SmartCard, Flash, etc. If the edge of your TV borders right up against the side of an entertainment center, you may have difficulty accessing the panel. Some may never have the need to even access inside the panel, so then it's a non-issue. Just something I thought I'd mention.

The outfit you mentioned definitely has a competitive rate. One of the better I've seen recently. I wasn't able to compare shipping rates though. One thing that you might want to do, however, is contact Toshiba and obtain an assurance that they will honor their factory warranty if you go with an e-tailer not listed on their site. I've read of others doing that and getting approval. I don't know for certain that it is necessary, but couldn't hurt to check and find out.


Traveler: I'm considering the outfit you mentioned as well. But will definitely contact Toshiba first to check on warranty coverage for that e-tailer.

HD Rick
02-23-06, 09:04 PM
Thanks for the advice. I've been following quite a few posts and reviews. Unfortunately, I'm aware of the dreaded lamp issues. Seen quite a few touch on the notion that Toshiba received a bad batch of lamp from their previous supplier and have since changed suppliers. Let's all hope that rumor is true and future lamp issues are "gone with the wind." Unfortunately, doesn't help a whole lot for any sets still out there with lamps from the bad batch.

Thanks again for the tip though.

-------

Don,

I'm somewhat torn on the warranty issue myself. Like you, I'll get double the warranty through my Platinum card. Definitely want to check that. So I'd want an extended warranty that didn't go into effect until the factory warranty, plus platinum coverage expired. Some do and some don't. Not real crazy about paying a 3 year price for essentially a 1 year warranty. More research is needed on my part.

I guess we could always hope that in the end of two years, the lamps will be more available and thus more cost efficient. Either that or the set will be more the half the price it is now, and we could replace it for the cost of two or three lamps. Wishful thinking I know.

So that's a good question.....is everybody going with the extended warranty?

Rick
(Edited to avoid double post)

drboyd
02-23-06, 10:33 PM
My hope is that with the Tosh warranty, the AmEx warranty and the RepairMaster / slash Warrantech (who will of course be in bankruptcy or sold to the United Arab Emirates by the time I need that warranty) we will have arrived at The Time of the Shining Dream, when the chinese will be selling copycat lamps on eVilBay for $29.99 (plus $39.99 shipping from Hong Kong)

This lamp very good you buy now I take paypal best quality only for direct replace your globe today see best picture!


Thanks for the advice. I've been following quite a few posts and reviews. Unfortunately, I'm aware of the dreaded lamp issues. Seen quite a few touch on the notion that Toshiba received a bad batch of lamp from their previous supplier and have since changed suppliers. Let's all hope that rumor is true and future lamp issues are "gone with the wind." Unfortunately, doesn't help a whole lot for any sets still out there with lamps from the bad batch.

Thanks again for the tip though.

-------

Don,

I'm somewhat torn on the warranty issue myself. Like you, I'll get double the warranty through my Platinum card. Definitely want to check that. So I'd want an extended warranty that didn't go into effect until the factory warranty, plus platinum coverage expired. Some do and some don't. Not real crazy about paying a 3 year price for essentially a 1 year warranty. More research is needed on my part.

I guess we could always hope that in the end of two years, the lamps will be more available and thus more cost efficient. Either that or the set will be more the half the price it is now, and we could replace it for the cost of two or three lamps. Wishful thinking I know.

So that's a good question.....is everybody going with the extended warranty?

Rick
(Edited to avoid double post)

bkazepis
02-23-06, 11:08 PM
My hope is that with the Tosh warranty, the AmEx warranty and the RepairMaster / slash Warrantech (who will of course be in bankruptcy or sold to the United Arab Emirates by the time I need that warranty) we will have arrived at The Time of the Shining Dream, when the chinese will be selling copycat lamps on eVilBay for $29.99 (plus $39.99 shipping from Hong Kong)

This lamp very good you buy now I take paypal best quality only for direct replace your globe today see best picture!

Funny as hell....btw...i bought a warranty ($1,200) for one of my cars last year..sure enough...under investigation by the insurance dept and forced into liquidation....hope Warrantech doesnt suffer the same fate..... ;)

drboyd
02-23-06, 11:15 PM
I bought a warranty for a camcorder about 15 years ago, my step-daughter forced it shut the wrong way and I had to take it in, and they told me the company was bankrupt.

Then I bought a warranty for an espresso maker from a store called "The Incredible Universe" here in AZ (it was owned by Radio Shack) and that whole part of RS went out of business - plus we never drink espresso any more anyway.

Hey, I know!! - I'll buy the Warrantech warranty, and then short the stock! Either way - I win!!! :D

Funny as hell....btw...i bought a warranty ($1,200) for one of my cars last year..sure enough...under investigation by the insurance dept and forced into liquidation....hope Warrantech doesnt suffer the same fate..... ;)

trust
02-24-06, 02:43 AM
Hi Rick-

I just finished a relay/marathon series of DVD player purchases trying to find one that didn't break the bank... or what I have left at the bank after buying my TV.

I first tried the Toshiba player with component output from Costco. Decent picture, but I had a problem with long pauses. So I returned the first Tosh and got a new HDMI Tosh DVD player with upscaling. I didn't really expect much since the 1080p sets seem to do a great job upscaling on their own, but the picture was noticeably better. But after watching a handful of movies we noticed that this player also had problems with involuntary pausing.

Having had the TV for a couple weeks now, I convinced the wife to splurge on a home theater system. Back to Costco, where I picked up their Sony Home Theater in a Box. This system came with a DVD player with component output. My wife, who is... technically unfriendly, decided the picture quality was not up to snuff, so that went back to a by-now less than happy Costco.

Happy ending to this too long story (sorry about that), I ended up getting a samsung dvd-hd755, came with an HDMI cable for less than $80, and has done great for the last week.

I don't know if others have noticed this trend, but I have now tried four DVD players with component outputs and two with HDMI and either HDMI player was noticeably better than the component set on this TV (56hm195).

Good luck!


Next question, which is probably best suited for the DVD player area: has anyone tried the newest Toshiba HDMI DVD players with the 3:2 pulldown? I was leaning towards one of these with the notion that a Toshiba player should look great on a Toshiba TV. Then I saw a few references to the Oppo DVD player, which has definitely peaked my curriosity. More research on my part in this area will be forthcoming.

Rick

HD Rick
02-24-06, 10:20 AM
I don't know if others have noticed this trend, but I have now tried four DVD players with component outputs and two with HDMI and either HDMI player was noticeably better than the component set on this TV (56hm195).


I've read in quite a few places that the results will generally be better using the DVI or HDMI connections. So I will definitely be leaning that way.

Yesterday, I read an extremely excellent review on the Oppo Digital DVD player. It passed every benchmark test of theirs, with the exception of one. That's actually remarkable compared to some of the other tests I looked at for comparison. A few of the $1,000+ units I checked into didn't even score as high as the Oppo.

I looked for a review of the Toshiba SD-V593, but they haven't done a review on that unit yet. They did, however, have a review for the SD-V592, which had very good results and rated as one of the better low-end DVD players. I also found it interesting that this DVD/VCR combo rated better than the Toshiba DVD players (not including any DVD recorder units -- I didn't look into any of those.)

So at this stage, I've narrowed it down to the Oppo or the SD-V593. Normally, the Oppo would be the hands down winner. But having a VCR bundled in with the DVD player is a plus, not to mention matching the look of the TV. I pretty much can't stomach watching VHS anymore. But I do have some old tapes that I may occasionally want to watch, as well as my kids. And with HD-DVD around the corner, I'll be using that to play current DVDs as well. So that would basically render the Oppo stagnant.

By the way -- this may be old news, but I just realized yesterday that the Toshiba website is taking pre-orders for HD-DVD units. Their entry level unit is listed at $499 (not as bad as I originally feared) and they are still claiming it will be available in March. Hmmmmmmmmm.


Rick

drboyd
02-24-06, 10:47 AM
Rick, I decided to go with the Oppo. We haven't watched anything on VHS for years now, and unless the reviews are pure fiction, it's gotta be the deal of the century for $200. If you buy it direct from the factory at oppodigitial dot com, they throw in some extra cable or other.

I haven't even taken it out of the box yet, as I don't have the TV yet (althogh I think I'm gonna pull the trigger on that today)


<snip>
So at this stage, I've narrowed it down to the Oppo or the SD-V593. Normally, the Oppo would be the hands down winner. But having a VCR bundled in with the DVD player is a plus, not to mention matching the look of the TV. I pretty much can't stomach watching VHS anymore. But I do have some old tapes that I may occasionally want to watch, as well as my kids. And with HD-DVD around the corner, I'll be using that to play current DVDs as well. So that would basically render the Oppo stagnant.

By the way -- this may be old news, but I just realized yesterday that the Toshiba website is taking pre-orders for HD-DVD units. Their entry level unit is listed at $499 (not as bad as I originally feared) and they are still claiming it will be available in March. Hmmmmmmmmm.


Rick

HD Rick
02-24-06, 11:19 AM
I'm leaning heavily towards the Oppo player as well. For the most part, I'd rather poke out my eyes with a fork than watch VHS. The smaller set, which will be moved upstairs, would be better suited for such viewing anyway. I can only imagine the quality of most VHS upconverted to 1920x1080. Not a pretty sight I'm afraid.

Rick

drboyd
02-24-06, 01:20 PM
I tend to shop for value (given the financial limitations inherent in my life as a wage slave :rolleyes: ) and I'd rather have two different units rather than two in one, so that if one croaks or becomes obsolete, I'm not stuck with some paperweight.

BTW, I just pulled the trigger on my 62hm195; they're gonna try to ship it today (!) out of Dallas, so it may be here next week! Woo-hoo ( I hope!)!

I guess now is the time to start shopping for replacement lamps! :(

HD Rick
02-24-06, 04:25 PM
Out of Dallas huh??? Hmmmmm.....I'd be very interested to know who you went with, seeing as I'm from Dallas. Would you mind PMing me that info?

Thanks!!

Rick

enmoco
02-24-06, 04:43 PM
Out of Dallas huh??? Hmmmmm.....I'd be very interested to know who you went with, seeing as I'm from Dallas. Would you mind PMing me that info?

Thanks!!

RickBig D,little a,double l ,as.

rfr
02-24-06, 07:41 PM
I had to decide between 62" vs. 56" also. I decided to go 62" because it was only about $300 more. It is a perfect size and my family room is not that big. I went with Buydig and everything went perfect except the left side of the TV has a warp and it does effect the picture. I believe this was from Toshiba this way. BD is sending a replacement unit and handled everything fine so far. My internet buying experience has been great, even though it is not over yet.

I'm going to purchase a 62HM195 either from BD (or whoever is cheaper) as soon as I get the funds lined up. I thought that all these online retailers cease all support as soon as you sign the delivery papers. How did you get BD to replace a unit that you had (presumably) signed for, unpacked, installed and only later discovered a fault with?

Thanks for sharing your experience!

Traveler62
02-24-06, 11:27 PM
I'm going to purchase a 62HM195 either from BD (or whoever is cheaper) as soon as I get the funds lined up. I thought that all these online retailers cease all support as soon as you sign the delivery papers. How did you get BD to replace a unit that you had (presumably) signed for, unpacked, installed and only later discovered a fault with?

Thanks for sharing your experience!
I was worried about having a problem like this and true, their policy the way it is stated they could have told me to call Toshiba and fight with them. The box was and still is in perfect shape and the styrofoam is fine. I took digital pictures and sent them to the first guy I talked to from Customer Service. He directed me to the manager and I explained the situation while he looked at the pictures. He said he would talk to the shipping manager. I called the next day and he said they were going to send out another set and will pick-up the original set when they delivered the new one. It is on the way now. They did not require another charge to my card or anything. I was also figuring I would have to send the blemished one back and wait 3 weeks for the other. So all in all, I am pleased how they have handled the situation and would definitely do business with them again. I will add that I also approached them as understanding that these things happen and never said anything to make them get defensive. I think in the long run, that usually brings a better response for the first effort when dealing with these companies.

OIFVET
02-25-06, 08:19 AM
I received my new replacment lamp from Toshiba yesterday. I ordered it Monday. I was happy that it only took 5 days since they told me 7-10. My non technical wife installed it because I was at work. So far so good. When I came home I turned off the high bright setting which I had it on before and ajusted the settings to compensate. I later went into service mode and it said lamp had 166 hours. Since the lamp was very brand new. it said it had a manufacture date of February 12th 06 on the box It looks like the TV doesn't reset itself when you install a new lamp.

enmoco
02-25-06, 09:04 AM
I received my new replacment lamp from Toshiba yesterday. I ordered it Monday. I was happy that it only took 5 days since they told me 7-10. My non technical wife installed it because I was at work. So far so good. When I came home I turned off the high bright setting which I had it on before and ajusted the settings to compensate. I later went into service mode and it said lamp had 166 hours. Since the lamp was very brand new. it said it had a manufacture date of February 12th 06 on the box It looks like the TV doesn't reset itself when you install a new lamp.Glad to see that you have got your set "up and running".You didn't miss much,as far as the olympics anyway. ;)
It seems a few others haven't had the same experience.What do you suppose might have made a difference?Were you told 7-10 days more than once,CS uninterested,any bad comments at all?What you have in experience may help others to get a new bulb in a more timely manner.

tkole
02-25-06, 10:03 AM
I received my new replacment lamp from Toshiba yesterday. I ordered it Monday. I was happy that it only took 5 days since they told me 7-10. My non technical wife installed it because I was at work. So far so good. When I came home I turned off the high bright setting which I had it on before and ajusted the settings to compensate. I later went into service mode and it said lamp had 166 hours. Since the lamp was very brand new. it said it had a manufacture date of February 12th 06 on the box It looks like the TV doesn't reset itself when you install a new lamp.

How did you get into service mode?

enmoco
02-25-06, 10:31 AM
[With TV turned on:Must have a connection thru ant. 1

1. Press "mute" on the remote - 1/2 mute appears on the screen
2. Press "mute" on the remote again - mute appears on the screen
3. Press "mute" on the remote and hold the mute button -
4. Press the "Menu" button on the TV's side panel. "S" will appear in the upper right corner of the screen.
5. Press the "Menu" button on the remote and the "S" will disappear. On the left side of the screen you will see "RCUT" followed by RCUT
ADDR DATA BINARY
224DH 00H 00000000B.
You are now in the service mode.
6. Press “7” and then "9" on the remote and you will access the diagnostics page. In the 2nd line down.look to the right, is the lamp time in hours.
7. Press "power" button on remote to exit the menu and power off the TV.

CAUTION: Do not use the up and down volume keys on the remote in this menu as it can alter the data and can be dangerous

tkole
02-25-06, 10:38 AM
Thanks!

cameltoes
02-25-06, 10:51 AM
I received my new replacment lamp from Toshiba yesterday. I ordered it Monday. I was happy that it only took 5 days since they told me 7-10. My non technical wife installed it because I was at work. So far so good. When I came home I turned off the high bright setting which I had it on before and ajusted the settings to compensate. I later went into service mode and it said lamp had 166 hours. Since the lamp was very brand new. it said it had a manufacture date of February 12th 06 on the box It looks like the TV doesn't reset itself when you install a new lamp.


Congratulations! I've been waiting since Feb. 8--still no replacement. I, too, would appreciate any advice to speed up the process.

OIFVET
02-25-06, 11:57 AM
I was rather pushy when I called and had them have a supervisor call me back and when he did I made a real issue about the exhisting lamp only lasting 2 weeks. I wasn't rude though and he stated it would be here at Tuesday the latest but he did say their would be a slight chance they would receive an early shippment and that I could get it by friday. I wasn't really holding my breath after all I've read on this forum about their customer service. I spoke to my Brother yesterday exhisting Toshiba DLP owner and he said he read an article in wired magazine regarding our 95 series sets giving it very high praise. I just find it remarkable that this set has such a poor track record on it's bulbs yet every article I've read or heard about it loved it so much.

OIFVET
02-25-06, 12:04 PM
I wonder who at the factory determines who gets the new lamps when they come in. Theirs no reason why some of you have been waiting longer yet still haven't received yours.

enmoco
02-25-06, 12:06 PM
I wonder who at the factory determines who gets the new lamps when they come in. Theirs no reason why some of you have been waiting longer yet still haven't received yours.Exactly

jefho
02-26-06, 04:03 AM
Rick,


I just received my 62hm195 from buydig. I sit 13' from the tv. I changed from a 32" crt and I must say that the TV looks HUGE. I would say that if I it to do again I would probably have gotten the 56". Only because the TV completely dominates the room. I must say that the PQ is phenomenal on HD content and after some adjustment the SD doesn't look too bad. DVD's have looked great thru my 360. The one thing with the larger size is I think that SD pictures look worse the closer you are. When I move back another 5' the SD picture looks much better. Just for the record, my online purchase with buydig went very well and I would purchase from them again. I did get the 3 year extended warranty from them, mainly because I got the repair and bulb warranty for less than the cost of one bulb.

smitzinok
02-26-06, 11:04 AM
Finally got a service call yesterday. Tech immediately said bad color wheel! Will order and get back with me in a few weeks.
Tech called Friday the 24th said my parts are in will be here monday to install!
Only took 1 month to get parts!

Havent had new new problems just the LOUD buzz saw sound. hopefully all will be fixed monday!

enmoco
02-26-06, 02:32 PM
new price on 95 & 195 series lamp (http://www.partstore.com/ProductDetail.aspx?ProductSKU=8346422&ProductType=PART&ModelID=610415) Appears to be instock.

bkazepis
02-26-06, 06:25 PM
new price on 95 & 195 series lamp (http://www.partstore.com/ProductDetail.aspx?ProductSKU=8346422&ProductType=PART&ModelID=610415) Appears to be instock.


When they say ships in 4 - 6 days...Im curious if its really in stock...

jumpinjoe
02-26-06, 06:58 PM
Well it finally happened to me. Surfing the net on my laptop with the TV on and BOOM! Wife thought I dropped my wine glass but I only wish it were that.

My bulb blew on my 72hm195. Have ~500 hours on it and the TV was purchased new in October/November of 2005 time frame.

Toshiba was sending me the latest firmware upgrade but I guess I have to wait until my buld arrives before I can test it.

What a bummer! Glad I had the heads up from the forum members that this might happen or I'd be really pissed right now. Still pissed but just slightly.

This TV is starting to get on my nerves!

Artwood
02-26-06, 07:37 PM
You know--only Geeks at AVS don't mind paying out the WAZOO for bulbs. As news of this insanity spreads to Joe Six-pack the dumbo --anything with replacement bulbs that blow so fast are going to be on the pathway to extinction. Can you say Plasma and Flat Panel LCD will benefit? Can you say LED DLP or bust?

fourwheels
02-26-06, 08:05 PM
Hi, New to this site but wanted to inform anyone looking at the toshiba 72mx195 cinema series to beware. The TV is 3months old when the blew up and when I call Toshiba 2/18/06 they told me It was on national back order they were informed to tell costumers it would be at least 2wks before they received any more but thats no guarantee. As I called repair shops no one had the bulb either but one shop that does allot of warranty repair for Toshiba told me her last recall was when Toshiba received 10,000.00 bulbs in the usa and they were gone in 4 days. Sounds to me like Toshiba has got some problems and I was more convinced of this when I tree to contact them 1-800-631-3811 press 1 then 6 (please try) and wait for 15minutes and hang up for 2 days straight which concludes my theory that they have more problems than they have help to cover.
Still with no TV ( 9days) and counting so if you have any ideas on a bulb 23311153 and location please respond because my bulb insurnance will pay for one. Thanks joe :mad:

tony1010
02-26-06, 09:50 PM
Rick,


I just received my 62hm195 from buydig. I sit 13' from the tv. I changed from a 32" crt and I must say that the TV looks HUGE. I would say that if I it to do again I would probably have gotten the 56". Only because the TV completely dominates the room. I must say that the PQ is phenomenal on HD content and after some adjustment the SD doesn't look too bad. DVD's have looked great thru my 360. The one thing with the larger size is I think that SD pictures look worse the closer you are. When I move back another 5' the SD picture looks much better. Just for the record, my online purchase with buydig went very well and I would purchase from them again. I did get the 3 year extended warranty from them, mainly because I got the repair and bulb warranty for less than the cost of one bulb.

I have the same TV (also from Buydig-good experience), went from a 36" CRT and sit about 10' away. You're right the TV looked gargantuan when I first started watching it but within a couple of weeks it just looked normal to me. It's just takes some time to get used to the size. To be honest I kind of wish I went with the 72" now :)

enmoco
02-26-06, 10:02 PM
When they say ships in 4 - 6 days...Im curious if its really in stock...
Spiff
Member


Join Date: Jun 2002
Location: Mesa, AZ
Posts: 23

--------------------------------------------------------------------------------

Quote:
Originally Posted by enmoco
new price replacement 95 & 195 series lamp Appears to be instock.



Thanks enmoco. I went ahead and ordered one from Part Store. I called them to verify stock. They said they did have them in. I had them overnight it. Should be here Tuesday evening.
Will hold of on recommending Toshibas to friends at this time. Until the lamp issue is resolved, just can't recommend it, no matter what think of the picture. *sigh* and it is such a great picture. Just the more think about it, and the downtime/hassle of it all, the more upset get.

__________________
"Remember, there's always something cleverer than yourself." - Merlin (Excalibur)

bkazepis
02-26-06, 10:03 PM
You know--only Geeks at AVS don't mind paying out the WAZOO for bulbs.

Hey.......I resemble that remark!! :(

bruin95
02-27-06, 02:15 AM
Hi, New to this site but wanted to inform anyone looking at the toshiba 72mx195 cinema series to beware. The TV is 3months old when the blew up and when I call Toshiba 2/18/06 they told me It was on national back order they were informed to tell costumers it would be at least 2wks before they received any more but thats no guarantee. As I called repair shops no one had the bulb either but one shop that does allot of warranty repair for Toshiba told me her last recall was when Toshiba received 10,000.00 bulbs in the usa and they were gone in 4 days. Sounds to me like Toshiba has got some problems and I was more convinced of this when I tree to contact them 1-800-631-3811 press 1 then 6 (please try) and wait for 15minutes and hang up for 2 days straight which concludes my theory that they have more problems than they have help to cover.
Still with no TV ( 9days) and counting so if you have any ideas on a bulb 23311153 and location please respond because my bulb insurnance will pay for one. Thanks joe :mad:

I guess you haven't read a single post in this thread, otherwise you would know that this is a well known problem.


Sounds to me like Toshiba has got some problems and I was more convinced of this when I tree to contact them 1-800-631-3811 press 1 then 6 (please try) and wait for 15minutes and hang up for 2 days straight which concludes my theory that they have more problems than they have help to cover.


You need to have a little patience when you call Toshiba CS. You need to call and WAIT until you get through. Hanging up after only 15 minutes isn't going to get you anywhere.

bkazepis
02-27-06, 07:51 AM
I guess you haven't read a single post in this thread, otherwise you would know that this is a well known problem.

You need to have a little patience when you call Toshiba CS. You need to call and WAIT until you get through. Hanging up after only 15 minutes isn't going to get you anywhere.

Bruin95 I agree with you. Its an unfortunate reality that in order to talk to ANY staff in the customer service dept of ANY company you must wait a looooong time on hold. Not always but most of the time. Its also dependent upon the time of day one calls, if you call in the middle of the day or at night after dinner, you are waiting a long time...

fourwheels - try calling first thing in the morning you may have better luck getting through faster :)

danwipper
02-27-06, 10:33 AM
my 56mx195 had 5 good weeks 1 whats happening and 2 weeks of waiting for a new bulb, still no bulb! This should only cost me about 2400.00 per year to run this set if I go through bulbs like this. Customer service really sucked, 30 min. wait and very rude. They said two week and its been two weeks, no bulb. Yes, as others have put it where is the lawyer I have to see? Oh, it was a great picture while it lasted.

enmoco
02-27-06, 11:12 AM
my 56mx195 had 5 good weeks 1 whats happening and 2 weeks of waiting for a new bulb, still no bulb! This should only cost me about 2400.00 per year to run this set if I go through bulbs like this. Customer service really sucked, 30 min. wait and very rude. They said two week and its been two weeks, no bulb. Yes, as others have put it where is the lawyer I have to see? Oh, it was a great picture while it lasted.
Quote:
Taking petitions on Toshiba Lawsuit

--------------------------------------------------------------------------------

The time has come to put up or shut up. This petition is being started for a real lawsuit. I need real stories and issues with the Toshiba hm195 series or any Toshiba product that uses the 150watt bulb for their DLP. The case is being built and we need to solidify a direction for the class action as soon as possible. Please present your story and situation. Your name and grievance can be emailed to me directly @ mrcobbynot@sbcglobal.net. ; If you wish to be named in the class action as a petitioner this will be arranged by the Firm. We hope to have a case to petition the court within a few months. The time to be heard and felt is now.
Christopher Cobb


Anybody want to sue? Go for it.Copied and pasted from another High Def forum

smitzinok
02-27-06, 12:47 PM
Tech just left. Installed new Light Engine. For my 56HM195 had a loud Buzz Saw noise. Took about 45 min
All quiet and beautiful picture!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

drboyd
02-27-06, 12:49 PM
Well, my 62hm195 is supposed to be on the truck with the wheels rolling right now, and I just ordered a spare lamp. I'm anticipating that the lamp will go out, and I don't want to be sitting around staring at a blank screen while I wait for whatever warranty is going on to cough up a replacement lamp. I'm just counting it as part of the cost of the set. It's about the same price as the sales tax would have been if I had bought it here in town.

At least the lamp issue is fixable. We could be dealing with the "green blob" like the Sony gang, or the inoperable tuners like with the Mitsubishis, or the hash marks like the Samsungs....

Don1959
02-27-06, 01:20 PM
At least the lamp issue is fixable. We could be dealing with the "green blob" like the Sony gang, or the inoperable tuners like with the Mitsubishis, or the hash marks like the Samsungs....

My 56HM195 should be here tomorrow (was suppose to be here on Friday) and I am really looking forward to getting it up and running.....

I totally agree with drboyd about these sets... they have bulb problems... but that seems to be the only constant problem these sets have... unlike many others... JVC seems to QC problems and bulb problems.... Samsungs have audio lag, hash mark problems and bad pincushion on 4:3 material..... Sonys have green blob problems.....

So here to hoping Toshiba fixes the bulb problem.. then we should have a great picture AND a reliable set...

Don

Traveler62
02-27-06, 02:04 PM
Has anybody ever confirmed by part number or photo that the new bulbs for the 195 sets are any different than the original? Hopefully someone can inspect theirs before they install it as compared to the older. So far all we know is there is a rumor that the new bulbs being supplied are coming from a different manufacturer that has better QC. I have never seen anything in print proving this.
The reason I question this is I would like to buy a spare to keep it around, but I don't want to buy one of the original type that are having the problem now. By seeing a lower price on the bulbs from some outlets makes me wonder if they are dumping off their inventory of the original poor quality bulb.

MountainHome
02-27-06, 04:13 PM
I wonder who at the factory determines who gets the new lamps when they come in. Theirs no reason why some of you have been waiting longer yet still haven't received yours.

Wait a cotton pickin minute here. This ain't right. My lamp blew on February 10th and I'm STILL waiting for the replacement. It's wrong to discriminate regardless of how forceful one is with CS. It should be strictly in order of reported failure.

What really ticks me off is that my warranty with Toshiba is ticking away while I'm not able to use the item. Now, where's that CS phone number? I'm ready to get forceful:mad:

bkazepis
02-27-06, 04:28 PM
Wait a cotton pickin minute here. This ain't right. My lamp blew on February 10th and I'm STILL waiting for the replacement. It's wrong to discriminate regardless of how forceful one is with CS. It should be strictly in order of reported failure.

What really ticks me off is that my warranty with Toshiba is ticking away while I'm not able to use the item. Now, where's that CS phone number? I'm ready to get forceful:mad:

Tosh told me that this is a "production" set and they have the lamps for the TV's coming off of the assembly line FIRST..then to everyone else....

nbdyspl
02-27-06, 04:33 PM
Well finally some good news I dont know how this slipped threw the cracks but my replacement lamp arrived today even after been told on Friday that it was going to be another 10 to 15 days not sure how this happened I am just glad that it did.


I installed it and as far as I can tell its the exact same bulb and light fixture no difference what so ever I guess only time will tell if it last longer we shall see. At least for know I have Tv again I only missed the super bowl and all of the olympics oh well.

J-Co
02-27-06, 10:02 PM
I'm considering a 56HM195 or 62HM195. Read this entire thread (quickly in some areas but still probably invested 4 or more hours) as well as the one in the HTPC forum and have found them informative but I still don't feel I know one way or the other if this set is a practical option for someone that's looking to connect it to his pc. I want to like this tv. Been reading about model after model and each time I encounter information that sends me looking in another direction (JVC 720p ILA, Sony 720p A20). I think I can live with the risk of a bulb burning out on me if I end up with one of the early units before the redesign. But it is important to me that I be able to connect my pc and not have to settle for inferior PQ. So I'd really appreciate it if someone could address a couple questions.

- Do we know definitively that with the right video card in the pc, you can get full 1920 x 1080 resolution via the HDMI input? The MX models with the VGA port cost more than I'm willing to spend so the HDMI interface is really the only way to go for me. My understanding is that s-video or composite will result in inferior PQ so I don't think I can ultimately choose this model if that's the only sure fire way to pull it off. It seems to me that there is no reason at all why it should not be possible to get the pc displaying via the HDMI. The port doesn't know the difference between a signal coming from the pc or something else and my guess is that people who have not been able to do it have an issue with their video card or OS/driver settings and not the Toshiba. But I'm no expert and need some real confirmation.

- Along the same lines, assuming that 1920x1080 is attainable, can you also set the pc to lower resolution (e.g. 1024x768) and utilize the full viewable area of the screen? I ask this because I can see myself wanting to maximize the resolution in some cases but also wanting to drop it down for a game where my pc doesn't have the horsepower to produce reasonable frame rates at the full resolution.

TIA for any info.

BirdyMan
02-28-06, 12:13 AM
I just replaced the blown lamp (after 4 mos use) in my 61hm195 with the replacement tosh sent me. I inspected them very closely. Saw absolutely no difference in any way. My new one did have a bar code on it with a s/n. The old one had none.

enmoco
02-28-06, 12:16 AM
I'm considering a 56HM195 or 62HM195. Read this entire thread (quickly in some areas but still probably invested 4 or more hours) as well as the one in the HTPC forum and have found them informative but I still don't feel I know one way or the other if this set is a practical option for someone that's looking to connect it to his pc. I want to like this tv. Been reading about model after model and each time I encounter information that sends me looking in another direction (JVC 720p ILA, Sony 720p A20). I think I can live with the risk of a bulb burning out on me if I end up with one of the early units before the redesign. But it is important to me that I be able to connect my pc and not have to settle for inferior PQ. So I'd really appreciate it if someone could address a couple questions.

- Do we know definitively that with the right video card in the pc, you can get full 1920 x 1080 resolution via the HDMI input? The MX models with the VGA port cost more than I'm willing to spend so the HDMI interface is really the only way to go for me. My understanding is that s-video or composite will result in inferior PQ so I don't think I can ultimately choose this model if that's the only sure fire way to pull it off. It seems to me that there is no reason at all why it should not be possible to get the pc displaying via the HDMI. The port doesn't know the difference between a signal coming from the pc or something else and my guess is that people who have not been able to do it have an issue with their video card or OS/driver settings and not the Toshiba. But I'm no expert and need some real confirmation.
- Along the same lines, assuming that 1920x1080 is attainable, can you also set the pc to lower resolution (e.g. 1024x768) and utilize the full viewable area of the screen? I ask this because I can see myself wanting to maximize the resolution in some cases but also wanting to drop it down for a game where my pc doesn't have the horsepower to produce reasonable frame rates at the full resolution.

TIA for any info.If you have read this entire thread then surely you realize that Toshiba is evil.CS is rude,they lie,conspire to deprive,and probably don't bathe.They must be way overpriced because everybody is constantly telling each other how much they cost.Law suits are sure to befall Tosh in the near future.Lamps are dropping in price,but,be wary.Surely it is a ploy to get rid of the bad bulbs,oh well,they probably don't have them in stock anyway.I'm no expert either,and real confirmation is unlikely to be believed anyway.Of course,I could be a little tired this evening.

enmoco
02-28-06, 12:21 AM
I just replaced the blown lamp (after 4 mos use) in my 61hm195 with the replacement tosh sent me. I inspected them very closely. Saw absolutely no difference in any way. My new one did have a bar code on it with a s/n. The old one had none.I don't believe they make a 61hm195.Perhaps you meant 62".

bruin95
02-28-06, 02:26 AM
Well finally some good news I dont know how this slipped threw the cracks but my replacement lamp arrived today even after been told on Friday that it was going to be another 10 to 15 days not sure how this happened I am just glad that it did.


I installed it and as far as I can tell its the exact same bulb and light fixture no difference what so ever I guess only time will tell if it last longer we shall see. At least for know I have Tv again I only missed the super bowl and all of the olympics oh well.

I'm happy for you that you finally got your bulb. I know that my bulb blew on exactly the same day as yours (Super Bowl Sunday), but I'm STILL waiting for mine. There seems to be no ryhme or reason to how Toshiba is sending out replacements. It surely doesn't seem like a first come, first served basis. It's almost like they're drawing names out of a hat.

BTW, the replacement bulb I purchased in order to get my TV up and running again had a different looking "warning label" on it. The lettering was smaller and the warnings were in a different order than on the original bulb. Whether or not this indicates that the bulb was made by a different manufacturer is anybody's guess.

Traveler62
02-28-06, 10:15 AM
I'm considering a 56HM195 or 62HM195. Read this entire thread (quickly in some areas but still probably invested 4 or more hours) as well as the one in the HTPC forum and have found them informative but I still don't feel I know one way or the other if this set is a practical option for someone that's looking to connect it to his pc. I want to like this tv. Been reading about model after model and each time I encounter information that sends me looking in another direction (JVC 720p ILA, Sony 720p A20). I think I can live with the risk of a bulb burning out on me if I end up with one of the early units before the redesign. But it is important to me that I be able to connect my pc and not have to settle for inferior PQ. So I'd really appreciate it if someone could address a couple questions.

- Do we know definitively that with the right video card in the pc, you can get full 1920 x 1080 resolution via the HDMI input? The MX models with the VGA port cost more than I'm willing to spend so the HDMI interface is really the only way to go for me. My understanding is that s-video or composite will result in inferior PQ so I don't think I can ultimately choose this model if that's the only sure fire way to pull it off. It seems to me that there is no reason at all why it should not be possible to get the pc displaying via the HDMI. The port doesn't know the difference between a signal coming from the pc or something else and my guess is that people who have not been able to do it have an issue with their video card or OS/driver settings and not the Toshiba. But I'm no expert and need some real confirmation.

- Along the same lines, assuming that 1920x1080 is attainable, can you also set the pc to lower resolution (e.g. 1024x768) and utilize the full viewable area of the screen? I ask this because I can see myself wanting to maximize the resolution in some cases but also wanting to drop it down for a game where my pc doesn't have the horsepower to produce reasonable frame rates at the full resolution.

TIA for any info.
There is a thread out there for the Toshiba HM & MX to assist in these types of issues on how to set up a video card, etc.
http://www.avsforum.com/avs-vb/showthread.php?t=624229

J-Co
02-28-06, 01:00 PM
There is a thread out there for the Toshiba HM & MX to assist in these types of issues on how to set up a video card, etc.


yea, that's the other one I was referring to above. I couldn't link it because I'm < 5 posts. It unfortunately still does not appear to give a definitive answer. I'm a little surprised that this still seems so up in the air as this tv has been out for the better part of a year now and many people own them now.

MountainHome
02-28-06, 01:50 PM
I called Toshiba CS yesterday afternoon ready to be "forceful" but I was disarmed by Mike who informed me, after checking his computer, that my lamp was waiting for me on my doorstep. (I was calling from my office.) When I asked why I had to wait over two weeks for my lamp and some people were getting their replacement lamp in 4-5 days he said that it depends on how the customer behaved. Clearly, the more "forceful" one is, the quicker one gets ones lamp. Doesn't sound right to me but that's what he said.

It took me all of 5 minutes to install the lamp but before putting the new one in I compared to two lamps. The only difference I saw was that the opening on one side is larger which, probably, allows for better cooling. Apart from that and a few numbers engraved in the housing of the new lamp there was no difference between them. The components and wiring looked identical which makes me feel that both lamps were made by the same company. Ummmmmm!!

When I turned my 46HM95 on I was again amazed, as was my wife, with the quality and clarity of the picture. Although I had planned to burn the lamp on high, I turned it to low setting as, frankly, the picture was too bright on high. I plan to reset the timer once I figure out how to do it. I told the CS guy, Mike, that I am now expected my full 6,000 hours. No comment.

bruin95
03-01-06, 02:19 AM
I called Toshiba CS yesterday afternoon ready to be "forceful" but I was disarmed by Mike who informed me, after checking his computer, that my lamp was waiting for me on my doorstep. (I was calling from my office.) When I asked why I had to wait over two weeks for my lamp and some people were getting their replacement lamp in 4-5 days he said that it depends on how the customer behaved. Clearly, the more "forceful" one is, the quicker one gets ones lamp. Doesn't sound right to me but that's what he said.



Well, I can tell you that this is just plain, old fashioned BS! When I called about the replacement bulb, FOR THE FOURTH TIME, I did everything but curse the guy out. I even threatened to never again buy a Toshiba product. Needless to say, I'm STILL waiting after three weeks.

tkole
03-01-06, 07:35 AM
yea, that's the other one I was referring to above. I couldn't link it because I'm < 5 posts. It unfortunately still does not appear to give a definitive answer. I'm a little surprised that this still seems so up in the air as this tv has been out for the better part of a year now and many people own them now.

J-Co, I have a 56MX195 running beatifully at 1920X1080 over HDMI. I'm using an XFX 7300GS PCIe card that I purchased from newegg. I chose this card because I don't do a lot of gaming and it is cheap compared to the other 7 series nvidia based cards so I won't mind having to replace it in the next year depending on how this whole HDCP/HD-DVD thing plays out.

J-Co
03-01-06, 12:11 PM
J-Co, I have a 56MX195 running beatifully at 1920X1080 over HDMI. I'm using an XFX 7300GS PCIe card that I purchased from newegg. I chose this card because I don't do a lot of gaming and it is cheap compared to the other 7 series nvidia based cards so I won't mind having to replace it in the next year depending on how this whole HDCP/HD-DVD thing plays out.

Thanks! That's all I needed to hear.....confirmation that it can be done.

Now if I can just get past the hang up with it being a little outside the price range I was targeting.

HookedOnTV
03-01-06, 02:11 PM
Does anybody have the footprint dimensions for the 56HM195 unit? I want to put in a corner and need to know how wide the unit is at the back.

enmoco
03-01-06, 02:30 PM
Does anybody have the footprint dimensions for the 56HM195 unit? I want to put in a corner and need to know how wide the unit is at the back.
Dimensions
Height: 36.13 in
Depth: 17.25 in
Width: 51.88 in
Weight: 90 lbs ............................... I would assume it to be as wide at the back as it is at the front.But,I could be wrong. :)

Google Web Results 181 - 190 of about 128,000 for 56hm195. (0.51 seconds) He who dies with the most toys is still dead

jumpinjoe
03-01-06, 02:43 PM
I have great news to report. Everything is up and running and better than back to normal. Did the new bulb install (bulb blew Sunday night) Toshiba sent me via overnight and also had the opportunity to install the new 1.3.1 and my CableCard issues are now resolved. I hope it continues to work the way its advertised.

Toshiba Customer Service was absolutely great to deal with and they are calling me today to make sure the new bulb and 1.3.1 work.

On a side note I also had the opportunity to take a look at a HD DVD Player and a Blue Ray player. Pretty cool stuff! In the end I have my bets on HD DVD.

enmoco
03-01-06, 03:59 PM
Replacement LCD / DLP Projector Bulbs Frequently Asked Questions



LCD / DLP Projector Bulbs and Lamps Frequently Asked Quesstions

Q. Why do LCD / DLP bulbs cost so much?

A. First, these LCD bulbs and LCD projectors utilize sophisticated optics technologies that allow images to be very precisely projected with a specific brightness, color mix, and clarity that is far superior to earlier-generation projection equipment. Second, the light bulb is assembled into a cage and is calibrated for consistent performance. Since the light bulb in a "cage" is a new generation of light bulb, it is accompanied by some "depreciated development costs", like most new products. The cost of this technology is relatively expensive. The good news, however, is that LCD / DLP bulbs are extremely efficient and have a long life compared to other types of projection bulbs.

Q. What if my bulb does is not listed on your site?

A. Don't worry, we might be able to still get it, give us a call at 1-866-867-2852 or email us with your projector model.

Q. How much is shipping?

A. Ground shipping will be $7.95, no matter the size of your order and is typically 3-5 business days.

Give us a call at 1-866-TOP-BULB, and a customer service agent will help you find exactly what you're looking for.


Gotta laugh

HookedOnTV
03-01-06, 04:47 PM
Dimensions
Height: 36.13 in
Depth: 17.25 in
Width: 51.88 in
Weight: 90 lbs ............................... I would assume it to be as wide at the back as it is at the front.But,I could be wrong. :)

Google Web Results 181 - 190 of about 128,000 for 56hm195. (0.51 seconds) He who dies with the most toys is still dead

Ya, I can read the dimensions listed on Toshiba's site but typically projection tv's aren't square.

Example: http://product.samsung.com/pdf/hlr5668_dimensions.pdf

enmoco
03-01-06, 05:28 PM
Ya, I can read the dimensions listed on Toshiba's site but typically projection tv's aren't square.

Example: http://product.samsung.com/pdf/hlr5668_dimensions.pdfSorry for the ill received attempt at humor,but,as I am home now and can actually measure the rear of the set now, I can tell you it is 40.25" wide at the back.

domingos1965
03-01-06, 05:41 PM
how does the toshiba 62hm195 compare to the sony SXRD?

Traveler62
03-01-06, 07:55 PM
I did recieve my replacement 62HM195 from Buydig and it is working fine. The cooling fan noise level is more than the other set, but about the same as my computers fan level. No big deal.

Has anyone used the picture viewer with Compact Flash? I have tried formatting to FAT16, changing the names of the jpegs. The TV does nothing when I insert the card and the Picture Viewer button on the screen is gray. I am using a SanDisk 256M.

rfr
03-01-06, 08:27 PM
how does the toshiba 62hm195 compare to the sony SXRD?

It is hugelycheaper. It has a big problem concerning lamp life reported by owners. It has an excellent reputation for PQ. It has no VGA input.

The Sony has a superlative reputation for PQ. It has bad picture problems ("green blob") reported by owners. It has a VGA input, but it's allowed resolutions are low.

If you can see any PQ difference in a Circuit City or Best Buy, congratulations. I have never seen a RPTV in a store that doesn't look like crap. Even the Sony and JVC LCoS units. (The extra special Mitsubishi DLP display is OK, but not much better than that in my opinion.) Any difference you do see in PQ in a store is likely due to their ghastly setup.

If you are price insensitive and willing to shoot craps on the green blob, buy the Sony. If you are price sensitive and willing to shoot craps on the lamp problem, buy the Toshiba. If you are unwilling to shoot craps at all, don't buy a DLP or LCoS HDTV (now).

piturra
03-01-06, 09:24 PM
how does the toshiba 62hm195 compare to the sony SXRD?

If you can get a copy of the FEB 2006 Home Theater Magazine - "First Ever 1080p Editor's Face Off" - you'll find that the Toshiba 62HM195 tied JVC HD-56FH96 for 2nd @ 91 points (Overall Rating)!

The Sony KDS-R50XBR1 beat them by "1" point! (Overall Rating)

The other 1080p TV's were, HP MD6580n(5th) , Mitsubishi MD-52628 (4th) and Samsung HL-R5668W (3rd)!

Lowest Overall score: 88
Highest Overall score: 92

Interestingly, only the Mitsubishi MD-52628 and Sony KDS-R50XBR1 didn't completely resolve the 1080i Resolution Test ...

Mitsubishi MD-52628
Measured Resolution with the Leader LT-446
.... 1080i: 1010 (pph)

Sony KDS-R50XBR1
Measured Resolution with the Leader LT-446
.... 1080i: 1040 (pph)

Phil

HookedOnTV
03-02-06, 09:47 AM
I can tell you it is 40.25" wide at the back.

Thanks!

HD Rick
03-02-06, 10:24 AM
While browsing around the local B&M store last night, I got my first look at HD-DVD. It was Toshiba's entry into the market (which isn't available for sale just yet). They had it hooked up to the Toshiba 72HM195 and it was very impressive. I found myself consistently viewing back over at it rather than watching the satellite HD feed on the 62HM195, which is where my eyes needed to be.

Anyhow, the new units should be available for purchase within the next 2 weeks at a price of $499.00, which is basically verbatim from the Toshiba website, so who really knows for sure.

Another interesting observation while there: the 56HM195 they had on display still wasn't showing any picture. It's been this way for at least 2 weeks now. They have since moved the unit to a different location. The sales rep tried to tell me the reason it wasn't on was because they didn't have any feed to it. I suspect though that the bulb is out. When I first noticed the set 2 weeks ago, it was hooked to a feed just as the 62HM195 right next to it. It was also connected to a feed last night. Turning on the power resulted in the blue power light, followed by a sequence of the flashing yellow light underneath. If I remember correctly, I believe that's the same scenario some here have reported when their lamps expired. The same sequence occurred again last night.


Rick

iPodSP
03-02-06, 12:24 PM
It's been nearly five months and the bulb on my 56mx195 hasn't blown, yet. Not sure if I'm lucky or just special :D

To those whose bulb has blown, I'm curious: What is the average room temperature where your TV is located? My TV is located in the basement where its down-right chilly and I'm thinking this is preserving my bulb. I use space heaters to warm the room but the TV is "enclosed" in an entertainment center such that the heaters have no impact. The back of the entertainment center abuts the foundation wall with lots of breathing room between the TV and the wall. Hence, the TV is always "sucking" cool air.

I'm sure I'm doomed now that I opened my big mouth.

Couple other points:

- We upgraded to Comcast HD recently. Once we did our SD broadcast took a nosedive. I mean, SD looks dramatically different. Part of the problem is that the signal is now being routed through the HD Tuner, then to the TV. Before, the cable ran straight into the TV. The other part of the problem is that after watching HD for a certain amount of time SD starts to look unwatchable. I can't believe I'm saying this since I'm far from being an AV-a-holic.

- Also, any suggestions we're I can pick up an extended warranty that also covers bulb replacements now that my TV is five months old? I'm kicking myself that I didn't buy a warranty when I purchased the TV but the budget was pretty much tapped out after buying this TV.

Finally, thanks to everyone for their posts to date. There's been a lot of really good information sharing.

bkazepis
03-02-06, 12:39 PM
It's been nearly five months and the bulb on my 56mx195 hasn't blown, yet. Not sure if I'm lucky or just special :D

I'm sure I'm doomed now that I opened my big mouth.

- Also, any suggestions we're I can pick up an extended warranty that also covers bulb replacements now that my TV is five months old? I'm kicking myself that I didn't buy a warranty when I purchased the TV but the budget was pretty much tapped out after buying this TV.

Finally, thanks to everyone for their posts to date. There's been a lot of really good information sharing.

iPodSP- Its not a foregone conclusion that all of our bulbs are going to blow. As Tosh has stated, the percentage of bulbs blowing is relatively low - can we believe them? Who knows but bulbs arent exploding all over the place - at least not yet.. ;)

As for the extended warranty - you may find it difficult to get a bulb warranty after your purchase date as there is no way for the company to verify that you in fact have a working bulb in your TV now..buying it when you buy your TV is the only way for them to know you have a working bulb at the time...as for a regular extended warranty you can usually buy those as long as you have a t least 90 days left on your factory warranty which you in fact do have..

Try www.tvauthority.com for extended warranties..

Hope this helps... :D

iPodSP
03-02-06, 09:02 PM
I can't believe it...............

I barely got done shooting my mouth off when guess what... my bulb blows! No kidding. My Bride and I were watching "Lost" on DVR when suddenly, out of nowhere "Pop!" That was it. No more "Lost."

I'm just shocked.

This is a huge disappointment considering 1) how much money we spent on this TV and 2) and how we baby this TV: It's on a UPS, in a cool environment, and the bulb can't have more than 150 hours on it. I mean, c'mon, my two year old and I watch roughly 30 minutes of "Finding Nemo" every night plus maybe another hour of TV throughout the day (give or take) and yet the bulb still blows.

Something just isn't right.

Yes, I know Toshiba will take care of us but this ridiculous! If you should be so unfortunate as to have this happen you'll know what I mean. Someone mentioned something earlier about a class action suit. Well, if this happens a few more times you can count me in!

My son is going to be so disappointed..............



----------------------------------

It's been nearly five months and the bulb on my 56mx195 hasn't blown, yet. Not sure if I'm lucky or just special :D

To those whose bulb has blown, I'm curious: What is the average room temperature where your TV is located? My TV is located in the basement where its down-right chilly and I'm thinking this is preserving my bulb. I use space heaters to warm the room but the TV is "enclosed" in an entertainment center such that the heaters have no impact. The back of the entertainment center abuts the foundation wall with lots of breathing room between the TV and the wall. Hence, the TV is always "sucking" cool air.

I'm sure I'm doomed now that I opened my big mouth.

Couple other points:

- We upgraded to Comcast HD recently. Once we did our SD broadcast took a nosedive. I mean, SD looks dramatically different. Part of the problem is that the signal is now being routed through the HD Tuner, then to the TV. Before, the cable ran straight into the TV. The other part of the problem is that after watching HD for a certain amount of time SD starts to look unwatchable. I can't believe I'm saying this since I'm far from being an AV-a-holic.

- Also, any suggestions we're I can pick up an extended warranty that also covers bulb replacements now that my TV is five months old? I'm kicking myself that I didn't buy a warranty when I purchased the TV but the budget was pretty much tapped out after buying this TV.

Finally, thanks to everyone for their posts to date. There's been a lot of really good information sharing.

bkazepis
03-02-06, 09:47 PM
I can't believe it...............

I barely got done shooting my mouth off when guess what... my bulb blows! No kidding. My Bride and I were watching "Lost" on DVR when suddenly, out of nowhere "Pop!" That was it. No more "Lost."

I'm just shocked.

This is a huge disappointment considering 1) how much money we spent on this TV and 2) and how we baby this TV: It's on a UPS, in a cool environment, and the bulb can't have more than 150 hours on it. I mean, c'mon, my two year old and I watch roughly 30 minutes of "Finding Nemo" every night plus maybe another hour of TV throughout the day (give or take) and yet the bulb still blows.

Something just isn't right.

Yes, I know Toshiba will take care of us but this ridiculous! If you should be so unfortunate as to have this happen you'll know what I mean. Someone mentioned something earlier about a class action suit. Well, if this happens a few more times you can count me in!

My son is going to be so disappointed..............



----------------------------------

Holy S%*t!! Sorry to hear that...let us know how long Tosh tells you it will take to get a bulb.

enmoco
03-02-06, 10:54 PM
Quote:
Originally Posted by iPodSP
Went to a B&M today and picked up the Toshiba 56mx195. Gotta be honest, I haven't plunked down this much money and had such a sense of apathy since I bought our mini-van. However, I took Mechanic's advice and bought via a B&M store just in case I absolutely hate the TV and need to exchange it for my true love - JVC's DiLA. But, until JVC's QC improves I'm thinking I'm gonna be stuck with this TV for a while. Surprisingly though, I didn't get taken to the cleaners ($$$) as badly as I initally feared.

In case you're wondering, the only reason I pulled the trigger now instead of waiting is simply due to the fact that the holidays are approaching and we're going to have a house full of people for over a month. My bride has been nudging me to make a decision for weeks so that we can get everything in place (pretty lucky to have a Bride like mine, huh!). Anyway, the set arrives on Thursday. If anyone's interested, I'll share my thoughts as a DILA lover who felt compelled to turn to the Dark Side. #102 (Print)
iPodSP
Member


Join Date: Nov 2005
Location: Cleveland, OH
Posts: 15 Eloser,

I bought the 56mx195 and sit roughly 8-9 feet away. To me, that distance is quite comfortable in that I'm close enough to notice fine detail but don't feel overwhelmed as if the TV is sitting on top of me. In fact, if space (and $$$) were not a consideration I would have bought a bigger TV.

In terms of HD quality, it really is amazing. Let me put it this way....my neighbor came over to look at the TV and was simply awestruck. I demoed "The Lobby Shooting Spree" from The Matrix for him and the level of detail was simply incredible. Granted, I have a pretty decent surround system, too so that certainly helps add to the awestruck effect. For what its worth, I have a Pioneer DV-588 DVD player. IMHO, its a great little player for both audio & video. Similar thing happened with my brother-in-law watching HDTV football. He almost missed Thanksgiving dinner - I simply couldn't drag him away.

For me, SD looks really good, too but that's highly signal dependant and I'm sure the size of my TV plays a role as well. To put it in context, prior to the TV I've been looking at a 36'' Sony CRT. In my opinion, the 56mx195 is on par with that TV. Might not be quite as good, but nobody in my house has complained about the quality of SD programming on this TV.

My experience with gaming is limited. All I can say is my nephews brought there PS2 over at Thanksgiving and played for 8 hours straight. Not once did they mention anything about syncing or blurs. Sorry, that's all I can say about gaming.


One other note that I find interesting.....every HDTV has problems, its just the way it is. However, maybe its just me, but my research suggested that the problems reported by Toshiba owners were generally minor relative other brands. Just look through the threads. You'll see CA issues, light engine replacements, HDMI board replacements, premature bulb failures, etc. Granted, these problem could appear on the Toshibas, too but the Toshiba problems tended (in my opinion) to center around TVGOS or "How do I get my TV to do....." Not the show stopper problems such as "My entire screen has turned green, now what?" (Hope I didn't just jinx myself).

Probably more than you wanted to know but I've got a minute or two to kill until my bride gets home. I'll post some pictures if I get a chance.

IpodSP

I'm struggling with this a bit.We see a lot of stories like yours,and that is truly terrible.But with that said ,you're stating in one post that your having a house full of people in for a month,and in one of your last posts you state you've only put 150 hours on your set in nearly 5 months.Given that you state it was hard on you to afford this set,I would suggest you see if you can return it.Probably to long for the return policy of the place where you bought it,but worth a try.If you are as compelling to them as you are in this forum, I.m sure they will.Good luck.

drboyd
03-03-06, 12:17 AM
My 62hm195 is supposed to arrive tomorrow between 2:00 and 5:00. As per 99% of the posts here, I'm already paranoid about blowing the lamp (I've got a 3 year lamp warranty, plus a spare on order)

So, I'm thinking about starting a 50/50 pool on how many hours my lamp will have when it finally dies! Ten bucks a shot, the winner gets half the pool, and I get the other half to buy a new lamp! :D

Who says you can't make lemonade out of lemons???!!

iPodSP
03-03-06, 05:33 PM
I’ve been on the phone with Toshiba Customer Service twice today. A few interesting tidbits that are worth sharing:

- If your lamp blows and you call Toshiba you need to be in front of your TV so they can confirm the problem.
- Got some conflicting answers to the question “How long until I get my replacement lamp?” On the first call, it was stated they have implemented a new procedure - they are no longer sending lamps directly to owners. Instead, they are sending them to a local service center which will perform the install. On the second call, the CSR said it would be shipped directly to me and I’ll have it in 2 or 3 days. I like answer #2 a lot better.
- I was only on hold for about 5 minutes for each call.

Enmoco,

Thank you for your thoughtfulness. It’s reaffirming to know you’re interested in what I have to say. 150 hours is simply an estimate but one I stand by. Regardless, like everyone else, our TV usage varies and there are times when it does not get used at all. However, I was wrong concerning the length of time that I’ve owned the TV. I think I said five months. Actually, I bought it on 11/14/2005 and it was delivered a few days later. So, the TV has been in my home roughly 3 ½ months. When my bulb gets replaced I’ll venture into the service menu and find out how many hours were on the lamp.

Drboyd

Love your idea. Count me in – I Just hope your lamp last longer than mine!

enmoco
03-03-06, 05:47 PM
.

Enmoco,

Thank you for your thoughtfulness. It’s reaffirming to know you’re interested in what I have to say. 150 hours is simply an estimate but one I stand by. Regardless, like everyone else, our TV usage varies and there are times when it does not get used at all. However, I was wrong concerning the length of time that I’ve owned the TV. I think I said five months. Actually, I bought it on 11/14/2005 and it was delivered a few days later. So, the TV has been in my home roughly 3 ½ months. When my bulb gets replaced I’ll venture into the service menu and find out how many hours were on the lamp. I remembered your earlier posts.The contraditions in these posts is what concerned me.I know when people are upset,they say things.Its in print here is the difference.I hope all works out.

]

enmoco
03-03-06, 05:59 PM
'

Steveo1717
03-03-06, 09:45 PM
Fellas,

Normally I hate people who come onto a forum and whine to get answers, but after FIVE service calls here for my new tv, nothing has been remedied.

My problem is this:
During viewing, emanating from the bottom left and bottom right corners of my Toshiba 56Hm195 are shadows travelling diagonally up towards the center of the screen. The type of input doesnt matter, it shows up on both component (hd cable box) and hdmi (dvd player). When there are darker colours on screen, they are almost unnoticeable. But during bright light scenes or uniform colours (like a MPAA rating screen) they are extremely noticeable. The service guys were here today to replace my entire light engine and that only succeeded in moving the worse of the two shadows from the right to left hand side. Previously they'd tried to fix some filtering problem and also trimming away some felt piece near the bulb.

I havent got a camera on hand at the moment, but picture if you held a flashlight against a wall, and shone it up the wall. I get that in the bottom corners of my screen, only it's a shadow instead of light.

Basically they're out of ideas and so am I. The strange thing is that I havent heard anyone else voice this problem. Any help or advice on what this might be would be EXTREMELY appreciated.

Don1959
03-04-06, 03:59 PM
After 5 service calls and the problem was still not fixed I would be pushing Toshiba to replace this set as a lemon...pushing hard.....

Just my point of view......

Don

cubsh8r
03-07-06, 03:21 AM
Forgive me for not reading through all the posts to see if this answer exists..but I have a new 56mx195 on the way and I'm obviously concerned w/the whole lamp issue.
Are the more recent units having the same issues, or has Toshiba made attempts to resolve?
I'm especially concerned b/c I won the TV through a Super Bowl party w/relatives out of state, so I can't buy an extended warranty locally :(
Thanks

iPodSP
03-08-06, 07:49 PM
The replacement lamp arrived today. I notified Toshiba on Friday evening and it was waiting at my door (Wednesday). Install time, start to finish including moving the TV took less than 15 minutes. There's really nothing to replacing the lamp. However, a few things did surprise me:

- The actual bulb that resides inside the lamp housing was absolutely shattered. I was shocked. I was expecting to see a burned out filament - not a bulb that burst into a hundred pieces.

- The replacement lamp is small. I was expecting a huge package but that's not what I got. The actual lamp+housing is roughly the size of a small box of kleenex. To think a replacement runs in the neighborhood of $300.00 suggests to me there's a HUGE markup.

- I called Toshiba eariler this week to share my concerns that the bulb blew so quickly. The CSR noted (in a nutshell) they're aware of the problem, it's industry wide, and they're addressing it from several different angles. He didn't elaborate and I didn't push it.

- I couldn't not discern any difference between the orignal lamp and the replacement. In fairness, I didn't look all that hard, either. I was more concerned that the lamp might have been damaged in shipping which, fortunately, wasn't the case.

smoondog
03-08-06, 08:08 PM
Basically they're out of ideas and so am I. The strange thing is that I havent heard anyone else voice this problem. Any help or advice on what this might be would be EXTREMELY appreciated.

It almost sounds like some sort of electrical or orther interference. Does the TV do this in other positions around your house while plugged into different outlets?

Dracus
03-09-06, 02:36 AM
My problem is this:
During viewing, emanating from the bottom left and bottom right corners of my Toshiba 56Hm195 are shadows travelling diagonally up towards the center of the screen. The type of input doesnt matter, it shows up on both component (hd cable box) and hdmi (dvd player). When there are darker colours on screen, they are almost unnoticeable. But during bright light scenes or uniform colours (like a MPAA rating screen) they are extremely noticeable. The service guys were here today to replace my entire light engine and that only succeeded in moving the worse of the two shadows from the right to left hand side. Previously they'd tried to fix some filtering problem and also trimming away some felt piece near the bulb.


I had this EXACT same problem with my first 56mx195. I made them exchange the TV for another one. The problem went away.

jumpinjoe
03-09-06, 11:39 AM
Warning!

Do not upgrade your firmware to v 1.3.1

I did so last week to resolve my CC issues and while it fixed my CC issues it renders the TVGOS useless. Called Toshiba and they know about the problem. They are trying to fix it but don't yet have a fix for it.

HD Rick
03-09-06, 12:39 PM
Well.....I chickened-out. I was getting ready to pull the trigger on the 62HM195, but decided it was best to wait it out a little longer. The bulb issues and reports of others having problems with the Light Engine or Color Wheel or some other component just made me too nervous. I'll give technology a little more time to mature while keeping my eye on the LED-DLP sets, as well as SED technology. I've waited this long, so what's a little longer going to hurt.

Another big concern for me was the quality of non HD programs, which still occupies the majority of my viewing. At that will continue until HD-DVD and/or Blue-Ray become more mainstream.

In the interim, as the looking and viewing and salavating over new sets made it impossible to even consider sticking with my current 20" old analog TV, I went out and got the cheapest 52" CRT HDTV I could find. It will suit me just fine until the 2 year warranty expires. At that point, or sooner, I'll consider a micro-display device again. The CRT looks fabulous with my current DVD library. Most SD programs look good enough, depending on the signal source -- some SD programs are better than others. And HD looks incredible via the DVI input. Plus, the Mrs. liked the fact that this route only cost 25% of the amount it was going to cost to go with the 62HM195. I liked that fact myself.


- Rick

rfr
03-09-06, 12:48 PM
I fear I should have gone that route too. My 62HM195 is supposed to be delivered Monday (crappy frieght company have been sitting on it since yesterday).

I considered HM195 now versus wait for cheaper, more reliable technology. I couldn't wait. But I neglected to consider the cheap CRT HDTV idea. Hope I'm not kicking myself in three weeks when the (first) lamp explodes.

OIFVET
03-09-06, 12:53 PM
Try to think positive happy thoughts. That got me through a year of combat in Iraq.

rfr
03-09-06, 01:07 PM
But I don't know if I can handle this...

Deadly spinning color wheels! Light engines that fail just when you need them most! Exploding projection lamps!

Positive happy thoughts. OK. Positive happy thoughts. OK. OK. Myabe I'll make it....

bkazepis
03-09-06, 01:14 PM
But I don't know if I can handle this...

Deadly spinning color wheels! Light engines that fail just when you need them most! Exploding projection lamps!

Positive happy thoughts. OK. Positive happy thoughts. OK. OK. Myabe I'll make it....

I have posted many a complaint on here regarding bulbs etc...one thing I will tell you...The TV is FANTASTIC!!! you will love the picture...be brave...remember...a coward dies a thousand deaths a brave man dies but one... :D

boxer7890
03-09-06, 03:12 PM
I just ordered a 56HM195 from buydig I was almsot scared off from the bulb stories. But I decieded to be "brave".

My question is why does Toshiba say that you should'nt hook up your PC to this - when someone just posted that they do that with the HDMI without any problems? I hope it's alright, does it put added strain on the bulb?

drboyd
03-09-06, 03:33 PM
The 62hm195 arrived Tuesday (on a wood pallet, no less) from hideflifestyle; the hardest part of the whole thing was having to get my brother-in-law to help me hoss it up onto the entertainment unit. I'm very happywith the combination of price, service and warranty options (read: <a hundred dollars = lamp warranty) from these guys. It literally shipped out the very same day I ordered it.

Pushed the Magic Button and voila'! Beautiful picture! Various observations:

1. Between the Oppo and this thing, you will really appreciate haiving done some up-front research about what's what and different kinds of inputs and the like. I managed to get it all plugged in correctly the first time. (Even a blind squirrel finds an acorn once in a while!) I believe the boot up input is Antenna 1.

2. There is a very slight delay on audio between the internal set speakers and the audio output jacks which I've connected to my home stereo setup. It's not much, but it creates an interesting echo effect when you're playing both simultaneously.

3. A small fan runs continuously when the unit is off. You have to listen closely and have your ear glued to the back of the set to hear it. Sounds like a very small computer type fan.

4. Even SD TV looks better, although channels with crappy reception continue to look crappy.

5. The picture is very nice now, but I have the Avia disk and I plan to calibrate both the TV and my sound setup. Hopefully, it will only improve. Hopefully!

6. The lamp has not yet blown. <insert sound of drboyd knocking on wood!> The stand-by spare lamp is still on backorder.

I'll update the group when something fun happens. The cable guy was there to set us up with HD cable this morning, so we'll be glued to the set all night tonite, I'm sure. :)

drboyd
03-09-06, 03:38 PM
It's got something to do with the refresh rate, I seem to have read somewhere. I suspect that your PC output is capable of higher refresh rates than the TV can handle and trying to run too high a refresh rate might let some smoke out. That said, I do believe folks have successfully run 1080P at 59.XX Hz; your mileage may vary.

I just ordered a 56HM195 from buydig I was almsot scared off from the bulb stories. But I decieded to be "brave".

My question is why does Toshiba say that you should'nt hook up your PC to this - when someone just posted that they do that with the HDMI without any problems? I hope it's alright, does it put added strain on the bulb?

boxer7890
03-09-06, 03:55 PM
thanks drboyd,

So are those the settings that will be safe? 1080P at 59.XX Hz
Can anyone else here confirm this?
I guess were walking on thin glass with this TV connected to a PC.
I have a Windows Media Center PC I'd like to use with the Toshiba.

enmoco
03-09-06, 07:34 PM
Warning!

Do not upgrade your firmware to v 1.3.1

I did so last week to resolve my CC issues and while it fixed my CC issues it renders the TVGOS useless. Called Toshiba and they know about the problem. They are trying to fix it but don't yet have a fix for it.My TVGOS is still ok.What do you mean by useless? Won't update or what?

jumpinjoe
03-09-06, 10:04 PM
My TVGOS is still ok.What do you mean by useless? Won't update or what?


Did you upgrade your firmware to 1.3.1? When I did this last week it wiped out my TVGOS listings and channel line up and will not locate the time.

Talked to Toshiba and they are well aware of the issue with 1.3.1 and they are working on a fix.

Could just be a problem with certain service providers and the integration with the CC and TVGOS and 1.3.1.

enmoco
03-10-06, 08:27 AM
Did you upgrade your firmware to 1.3.1? When I did this last week it wiped out my TVGOS listings and channel line up and will not locate the time.

Talked to Toshiba and they are well aware of the issue with 1.3.1 and they are working on a fix.

Could just be a problem with certain service providers and the integration with the CC and TVGOS and 1.3.1

enmoco : From
The OFFICIAL Toshiba 56MX195/62MX195/72MX195 OWNER'S THREAD



Join Date: Dec 2004
Location: Dallas,TX.
Posts: 309 Quote:
Originally Posted by rattrick1
I have a 56HM195 and am curious what the latest version of software is for this tv? I would like to call and get the latest version if I am not already on it. Can anyone help me?
1.3.1......dated Feb. 1 '06 To jumpinjoe: I have Comcast

jumpinjoe
03-10-06, 09:58 AM
Well the good news is I managed to get TVGOS working on my OTA Antenna but it still will not work using cable. I'll work with Toshiba and will post something as soon as we get this resolved.

drboyd
03-12-06, 08:16 PM
<insert sound of drboyd knocking on wood as his spare lamp has not yet arrived>

Well, we're on cable now, and does this thing have a great picture or what!?! I'm here to tell you even SD looks great, and the HD will just knock your socks off.

No more messages - IM GONNA GO WATCH TV!!!! :D

bkazepis
03-12-06, 10:20 PM
<insert sound of drboyd knocking on wood as his spare lamp has not yet arrived>

Well, we're on cable now, and does this thing have a great picture or what!?! I'm here to tell you even SD looks great, and the HD will just knock your socks off.

No more messages - IM GONNA GO WATCH TV!!!! :D

Try the Sopranos in HD its awsome!!!! Especially on the Tosh.. :)

bigun
03-14-06, 08:17 PM
I can't believe it...............

I barely got done shooting my mouth off when guess what... my bulb blows! No kidding. My Bride and I were watching "Lost" on DVR when suddenly, out of nowhere "Pop!" That was it. No more "Lost."

I'm just shocked.

This is a huge disappointment considering 1) how much money we spent on this TV and 2) and how we baby this TV: It's on a UPS, in a cool environment, and the bulb can't have more than 150 hours on it. I mean, c'mon, my two year old and I watch roughly 30 minutes of "Finding Nemo" every night plus maybe another hour of TV throughout the day (give or take) and yet the bulb still blows.

Something just isn't right.

Yes, I know Toshiba will take care of us but this ridiculous! If you should be so unfortunate as to have this happen you'll know what I mean. Someone mentioned something earlier about a class action suit. Well, if this happens a few more times you can count me in!

My son is going to be so disappointed..............



----------------------------------
My bulb just blew on my 62HM195 after 3 months of LIGHT use. So add me to the list of people that had ridiculously low bulb life. I was quoted 4-5 days to get a new bulb from Toshiba. The CSR acted surprised that my bulb had blown, saying "they're supposed to last a lot longer than that". Maybe he was truly naive, I don't know.

I think this is absolutely inexcusable. I have always hated class action lawsuits, but this seems like a case where it could be warrented. I am especially ticked because we've had a custom entertainment center built around the dimensions of this TV.

Based on the rampant reports of poor bulb life I couldn't recommend these Toshiba DLPs to anybody, unless or until they get this fixed.

enmoco
03-16-06, 10:49 PM
.My bulb just blew on my 62HM195 after 3 months of LIGHT use. So add me to the list of people that had ridiculously low bulb life. I was quoted 4-5 days to get a new bulb from Toshiba. The CSR acted surprised that my bulb had blown, saying "they're supposed to last a lot longer than that". Maybe he was truly naive, I don't know..........

Big Valley
03-17-06, 04:03 AM
New to the forum and a two week owner of a 72HM195. My first HDTV set and it replaces my 9 year old 48" Toshiba I never had a problem with. I also have a 13 year old Toshiba I have in the bedroom. Thought I would stick with the brand since Toshiba has been so reliable.

I just read thru 20 pages of this thread and boy are my eyes tired. It was weird to start off in this thread with the rumors of what this TV will do and when it will be released up to the current early bulb failures and threats of law suits.

Anyway since I have only had my TV two weeks every thing is ok so far but these bulb failures have me worried.

Would it be a good idea to call CS and state my bulb has blown so I can get a bulb on the way for when my does inevitably fail? I have the older filmware 1.2.4 so I suspect I have the older style bulb. Better to have a bulb on hand then to wait weeks for one to be delivered I am thinking. Do you have to ship the busted bulb back as proof?

The only issue I have so far is the TV guide doesn't work. I have gone through the setup a few different times but after waiting a few days each time it never receives the info and updates. I don't use a cable card or a cable box. I just have plain Jane regular cable so I don't see how I could be getting any interference. Would the film ware update fix this or is there another problem?

Do I have to get the filmware from Toshiba or does someone have a download I could put on a flash card and do myself?

bruin95
03-17-06, 04:14 AM
Would it be a good idea to call CS and state my bulb has blown so I can get a bulb on the way for when my does inevitably fail? I have the older filmware 1.2.4 so I suspect I have the older style bulb. Better to have a bulb on hand then to wait weeks for one to be delivered I am thinking. Do you have to ship the busted bulb back as proof?

Of course you have to send the bad bulb back to Toshiba.

The only issue I have so far is the TV guide doesn't work. I have gone through the setup a few different times but after waiting a few days each time it never receives the info and updates. I don't use a cable card or a cable box. I just have plain Jane regular cable so I don't see how I could be getting any interference. Would the film ware update fix this or is there another problem?

Do I have to get the filmware from Toshiba or does someone have a download I could put on a flash card and do myself?

There have been firmware updates to correct issues will cable cards and the TV guide. You need to call Toshiba and ask for it. They will send it to you on a memory card through the mail.

Big Valley
03-17-06, 04:27 AM
So should I request a new bulb then wack mine with a hammer before sending it back.


I ask about the filmware upgrade because it seems like a easy thing to do to just download the filmware myself and put it on a CFcard. Seems like the savy way of doing it with a forum like this.

bkazepis
03-17-06, 07:11 AM
So should I request a new bulb then wack mine with a hammer before sending it back.


I ask about the filmware upgrade because it seems like a easy thing to do to just download the filmware myself and put it on a CFcard. Seems like the savy way of doing it with a forum like this.

Methinks they would be able to tell the difference between actual failure and vandalism..but thats just me....

If you can purchase a bulb warranty do so...if not..buy an extra bulb to keep on hand as I have.....also, by the time these sets are out of warranty I'd bet the price of the bulbs drops significantly....

Enjoy this great set, even with all of the potential issues, shes a keeper... ;)

Big Valley
03-17-06, 08:02 AM
Can anybody tell me why I can not hook my laptop up to this set via the laptop's S-video connection? I used to do it on my old Toshiba but this new one all I get is black & white distortion. Not static but lots of wavy lines.

I am not trying to get the 1080 high def picture here. Just the regular S-video to S-video connection and it does not work.

I want to be able to watch TV episodes I download. Seems dumb to have the laptop out watching these shows when the 72" TV is right in front of me I just paid $4000 for.

piturra
03-17-06, 09:01 AM
Can anybody tell me why I can not hook my laptop up to this set via the laptop's S-video connection? I used to do it on my old Toshiba but this new one all I get is black & white distortion. Not static but lots of wavy lines.

I am not trying to get the 1080 high def picture here. Just the regular S-video to S-video connection and it does not work.

I want to be able to watch TV episodes I download. Seems dumb to have the laptop out watching these shows when the 72" TV is right in front of me I just paid $4000 for.

Page 11 of your 72HM195 Owner's Manual ( Top of the page in a Box ) ...

"NOTE: NEVER CONNECT THIS TV
TO A PERSONAL COMPUTER (PC).
THIS TV IS NOT INTENDED FOR USE WITH A PC."

NOTE: The 72HMX195 will accept a Personal Computer.

Phil

Big Valley
03-17-06, 09:10 AM
But this is the S-video connection just like a DVD player or a VCR. Why can't a new $4000 HDTV display something that worked on my almost 10 year old Toshiba rear projection and (with a s-video to composite cable adapter) will work on a 15 year old TV?

Traveler62
03-17-06, 09:11 AM
Big Valley,
I have a question for you. Have you tried to put pictures on your Compact Flash and view them on your TV? I tried it with the correct FAT16 format and all and could not get it to work (Sandisk 256M). I bought a Memory Stick and did the exact same thing and it worked.

Big Valley
03-17-06, 10:02 AM
Just took some pics and they showed up just fine. Didn't look the best but maybe because my camera is only 2.0mp. I have a 512mb CF card.

I will never use this feature of the TV or the MP3 player but nice to know it is there.

I see you are close to me Traveler. I am 100 miles to the NE.

Traveler62
03-17-06, 10:16 AM
Just took some pics and they showed up just fine. Didn't look the best but maybe because my camera is only 2.0mp. I have a 512mb CF card.

I will never use this feature of the TV or the MP3 player but nice to know it is there.

I see you are close to me Traveler. I am 100 miles to the NE.
Thanks! I need to try another brand of CF Card then. I am in Platte City, so I'm North also.

drboyd
03-17-06, 10:42 AM
....from Parts Store for $<censored> (oh, sorry - I mean just over $250)! Now, with a year warranty on the set, another year from American Express, plus a three-year RepairMaster lamp warranty, I'm loaded for bear!

I am just loving the picture on this thing! There is zero screen door effect, zero rainbows, zero anything! Just picture!

Woo-hoo!

<drboyd knocks on wood again just for good measure!>

HD Rick
03-17-06, 10:56 AM
Alright Drboyd!! Glad you've got it all and are up and enjoying it. Have you spent much time watching Discovery HD yet? That channel is amazing. By the way.....has anybody ever come across anything actually worth watching on INHD or INHD2????


- Rick

enmoco
03-17-06, 11:00 AM
....from Parts Store for $<censored> (oh, sorry - I mean just over $250)! Now, with a year warranty on the set, another year from American Express, plus a three-year RepairMaster lamp warranty, I'm loaded for bear!

I am just loving the picture on this thing! There is zero screen door effect, zero rainbows, zero anything! Just picture!

Woo-hoo!

<drboyd knocks on wood again just for good measure!>Just a tip.Put your replacement in and use for at least 90 days.That is the warranty period on it.

HD Rick
03-17-06, 11:02 AM
Nice tip Enmoco. Many might not have thought about that.

- Rick

rfr
03-17-06, 11:15 AM
INHD/INHD2 carries the FOX broadcasts of the local NHL team in HD. That's something. Also, I actually find about half the IMAX documentaries interesting. The occasional movie is good -- for example, Miller's Crossing was on a couple night's ago. Would I rather have ESPN2 (for the World Cup)? Yes!

Regarding rainbows, I tried everything in every store I ever went to try to see a rainbow with DLP TVs. Never. But I see them with my 62HM195. I haven't been able to nail down exactly the right conditions, but quickly looking away from the screen will often produce rainbows for me. Since I do this very, very rarely (mostly when I'm intentionally looking for rainbows!), it's not a big problem. But I was surprised.

Traveler62
03-17-06, 11:28 AM
Regarding rainbows, I tried everything in every store I ever went to try to see a rainbow with DLP TVs. Never. But I see them with my 62HM195. I haven't been able to nail down exactly the right conditions, but quickly looking away from the screen will often produce rainbows for me. Since I do this very, very rarely (mostly when I'm intentionally looking for rainbows!), it's not a big problem. But I was surprised.
I have not seen them on my 62HM195. If someone wants to see what it looks like, take the AVIA disk and go to the white cross-hatch lines. Go up close to the screen, then look left and right and you will see it. Just something I noticed when doing my calibration.

HD Rick
03-17-06, 12:02 PM
Wow.....I haven't had anything like that so far on our INHD channels. Last night they were showing a high school basketball game. It looked good, but just didn't interest me. Haven't seen any movies listed at all. Then again....I don't look on any type of regular basis either.

That's an interesting comment on the Rainbows. I too tried and tried to see a rainbow while looking at units in the stores. Never could see one.


- Rick

kdog044
03-17-06, 01:22 PM
I have not seen them on my 62HM195. If someone wants to see what it looks like, take the AVIA disk and go to the white cross-hatch lines. Go up close to the screen, then look left and right and you will see it. Just something I noticed when doing my calibration.Rent Ed Wood if you want to seem them. Particularly when Johnny Depp and Martin Landau (Bela Lugosi) are walking on the street together. Check out Bela's tie during this scene. Other than watching this movie I have only seen them occasionally when watching hockey broadcasts on the sticks against the white ice.

enmoco
03-17-06, 06:08 PM
Remember that website I posted awhile back? They did the right thing. Go to http://www.tacp.toshiba.com/tacpassets-images/notices/dlplamp.asp and follow prompts for an extra year of warranty on the "early failure"serial numbered units.Good luck P.S.If you don't get directly to last page.scroll to Customer Support/Updates-Notices/Information for Owners of 2005 DLP Televisions/than enter your model# :)

enmoco
03-17-06, 06:34 PM
"To ensure the satisfaction of our customers and to maintain the integrity and quality of our products, Toshiba America Consumer Products, L.L.C. is issuing an important product update.

Toshiba is committed to customer service and to continuously improving the quality of its products. It has come to our attention that the lamp life of some lamps in a limited number of 2005 DLP television models and serial number ranges may be less than our expectation. As part of our ongoing commitment to customer service, Toshiba is extending the warranty on the originally-installed lamp in those particular 2005 DLP television models and serial number ranges for one additional year (for a total warranty period of two years for the originally-installed lamp) to enable customers with those televisions to obtain a new and improved lamp free of charge if the originally-installed lamp fails. If you own one of the DLP television models listed below, please enter your serial number in the box below to determine if your particular DLP television qualifies for this extended warranty. The serial number can be located on the back panel of the television. Be assured that Toshiba DLP televisions are of the highest quality and this update regards a limited issue."

rfr
03-17-06, 06:55 PM
"Model: 62HM195
Your Serial: <paranoia>

Your DLP television does not qualify for the extended warranty period. The new, improved lamp is only necessary for a limited number DLP television models within certain serial number ranges. If you have any additional questions, please contact Toshiba Customer Service at 1-800-631-3811."

Yeah, sure.

If my lamp burns out in one year and 364 days, I am going to be SOOOOOOO pissed.

rfr
03-17-06, 06:58 PM
By the way, thank you very much, enmoco!

My cynicism is in no way directed at you. Very kind of you to post that information.

enmoco
03-17-06, 07:02 PM
Results
Model: 56HM195
Your Serial: 278xxxxx
Your DLP television qualifies for the extended warranty period for the originally-installed lamp. If you experience a failure of the originally-installed lamp within two years after your date of purchase of your DLP television, Toshiba will provide you with an improved replacement lamp free of charge. To make arrangements to return a failed lamp, and to obtain a new lamp, please contact Toshiba Customer Service at 1-800-631-3811.

Traveler62
03-17-06, 08:40 PM
I'm Qualified. Lets me know I better buy a spare to keep on the shelf since I am in the high probability group for early failure. Interesting because my 62HM195 arrived just weeks ago. Thanks for the link!

I would be curious if anyone who doesn't qualify has had an early lamp failure because they should have the newer.

smitzinok
03-17-06, 09:29 PM
My ser no qualified but, I just received a replacement lamp that failed after only
3 months of use so does this mean my new lamp is not covered?

smitzinok
03-17-06, 09:34 PM
I installed my replacement lamp today.
Does anyone know how to reset the lamp timer?

bkazepis
03-17-06, 09:36 PM
Remember that website I posted awhile back? They did the right thing. Go to http://www.tacp.toshiba.com/tacpassets-images/notices/dlplamp.asp and follow prompts for an extra year of warranty on the "early failure"serial numbered units.Good luck P.S.If you don't get directly to last page.scroll to Customer Support/Updates-Notices/Information for Owners of 2005 DLP Televisions/than enter your model# :)

enmoco - FANTSATIC NEWS!!.....now this reaction by Toshiba lives up to their reputation for great customer service...we couldnt ask for more... :)

bkazepis
03-17-06, 09:41 PM
One word can describe the picture of the Oppo DVD player and my 62HM195....WOW, WOW!!! (I know thats two words)....I tried the Sony DVPNS70H...had the picture shift problem on TWO units..returned both....

The fantastic picture and the responsive service by Oppo with periodic firmware updates addressing major issues brought up on this and other forums makes this the BEST buy in consumer electronics in my opinion...

Thought I'd share... ;)

rfr
03-17-06, 09:44 PM
I'm Qualified. Lets me know I better buy a spare to keep on the shelf since I am in the high probability group for early failure. Interesting because my 62HM195 arrived just weeks ago. Thanks for the link!

I would be curious if anyone who doesn't qualify has had an early lamp failure because they should have the newer.

I'll certainly let you know. (You'll hear the howling anywhere.)

I expect I really do have a quite recently manufactured set, though, since the firmware date is in January of this year.

enmoco
03-17-06, 10:41 PM
My ser no qualified but, I just received a replacement lamp that failed after only
3 months of use so does this mean my new lamp is not covered?I would call TCS and relate your experience.Normal replacement lamp has 90 day warranty.Possible you got an old style lamp?? Good luck

enmoco
03-17-06, 10:47 PM
enmoco - FANTSATIC NEWS!!.....now this reaction by Toshiba lives up to their reputation for great customer service...we couldnt ask for more... :) I don't know..........I got it! How about an LED LE for all? That's the ticket!

bkazepis
03-17-06, 10:48 PM
Results
Model: 62HM195
Your Serial: 27*****6
Your DLP television qualifies for the extended warranty period for the originally-installed lamp. If you experience a failure of the originally-installed lamp within two years after your date of purchase of your DLP television, Toshiba will provide you with an improved replacement lamp free of charge. To make arrangements to return a failed lamp, and to obtain a new lamp, please contact Toshiba Customer Service at 1-800-631-3811.

Uh OH!!! Huston we have a potential problem!! At least I know Im covered for two years......makes me feel a little better...although...the better thing to do would be to RECALL the bad bulbs....just a thought.... :(

enmoco
03-17-06, 10:53 PM
Results
Model: 62HM195
Your Serial: 27*****6
Your DLP television qualifies for the extended warranty period for the originally-installed lamp. If you experience a failure of the originally-installed lamp within two years after your date of purchase of your DLP television, Toshiba will provide you with an improved replacement lamp free of charge. To make arrangements to return a failed lamp, and to obtain a new lamp, please contact Toshiba Customer Service at 1-800-631-3811.

Uh OH!!! Huston we have a potential problem!! At least I know Im covered for two years......makes me feel a little better...although...the better thing to do would be to RECALL the bad bulbs....just a thought.... :( Unless it goes out in 360 days,which would be ideal. Really.I've got 2 yrs. anyway with my Platinum card extension.

bkazepis
03-17-06, 11:02 PM
Unless it goes out in 360 days,which would be ideal. Really.I've got 2 yrs. anyway with my Platinum card extension.

Thats cool...I also have a 3YR bulb warranty so I guess I shouldnt worry...

What about the replacement I bought??? I gotta see if I can get a new design or if in fact it is one....hmmmm...wonder how to find out?? Gonna call where I bought it... :rolleyes:

enmoco
03-17-06, 11:03 PM
Really,the longer it goes well(no loss of color or brightness) the better it is. Especially if there is no after market warranty. The best thing about this is the demonstration of the integrity of Toshiba.All of the data took a while to be analyzed before a plan could be executed,I'm sure.Maybe not what we would have wanted,but, a win /win solution nonetheless.

enmoco
03-17-06, 11:09 PM
Thats cool...I also have a 3YR bulb warranty so I guess I shouldnt worry...
What about the replacement I bought??? I gotta see if I can get a new design or if in fact it is one....hmmmm...wonder how to find out?? Gonna call where I bought it... :rolleyes:You'll probably replace your hair before a lamp goes now. :D

Big Valley
03-17-06, 11:16 PM
I am also eligible for the extended warranty because of the bulb. Great and not so great at the same time.

enmoco
03-17-06, 11:17 PM
I am also eligible for the extended warranty because of the bulb. Great and not so great at the same time.I know,half empty.

PSLM
03-17-06, 11:34 PM
I have a 72MX195. Does anybody know how to get to the bulb hours menu on this model?

enmoco
03-17-06, 11:35 PM
I am also eligible for the extended warranty because of the bulb. Great and not so great at the same time.when did you buy your set? Bought online? 03-12-06, 07:33 PM #1 (Print)
Big Valley
Willing to learn


Join Date: Mar 2006
Location: Chillicothe, MO
Posts: 12 Laptop can not be seen on new HDTV

--------------------------------------------------------------------------------

This is my first post here so I apologize if this a common question. I searched but the results weren't exactly what I needed.

Anyway, I just purchased a 72" (or 6 foot sounds cooler) Toshiba 72HM195 DLP HDTV. This replaced an 9 year old 48" Toshiba.

I download and watch a lot of TV shows and for a long time I had been hooking my laptop up to that other 48" TV via the laptop and the TV's S-video connections. Thinking there should be no problem with the new TV and it will probably even look better I tried to do the same thing.

Well I can not get a picture to display. All I get is black and white distortion.

This TV does not have a VGA or DVI input on it. It has HDMI inputs, IEEE1394 inputs, and the usual other S-video, optical, and component input/outputs.

My laptop being 2+ years old (also a Toshiba A35-S159) only has a VGA output and a S-video output.

I know I can not get high resolution with these two items but why can I not just hook up the S-video jacks like I used to do with the other TV and get the 480 resolution?

Do I have to buy a $100+ VGA>component transcoder to make this work? Are there just some settings I need to change I am not aware of?

Thanks for taking to time to help this newb.

EMJEJL
03-18-06, 12:21 AM
Uh OH!!! Huston we have a potential problem!! At least I know Im covered for two years......makes me feel a little better...although...the better thing to do would be to RECALL the bad bulbs....just a thought.... :(


I have a 72MX195 and think Toshiba is doing the best thing. If my original bulb lasts between 1 and 2 years then blows, I will get extra time on my original bulb and then a free replacement further down the road. I would also guess that Toshiba doesn't even make the bulb but they are covering for the real manufacturer

PSLM
03-18-06, 10:44 AM
I would also guess that Toshiba doesn't even make the bulb but they are covering for the real manufacturer

Yeah, but this is true of much of what goes into the set. Tosh doesn't make the DLP chips either but they are responsible for them once integrated into their sets and there is no doubt Tosh is making their supplier of the bulbs responsible for this mess as well.

enmoco
03-18-06, 12:00 PM
Lets all read this one more time............ Toshiba is committed to customer service and to continuously improving the quality of its products. It has come to our attention that the lamp life of some lamps in a limited number of 2005 DLP television models and serial number ranges may be less than our expectation. As part of our ongoing commitment to customer service, Toshiba is extending the warranty on the originally-installed lamp in those particular 2005 DLP television models and serial number ranges for one additional year (for a total warranty period of two years for the originally-installed lamp) to enable customers with those televisions to obtain a new and improved lamp free of charge if the originally-installed lamp fails. If you own one of the DLP television models listed below, please enter your serial number in the box below to determine if your particular DLP television qualifies for this extended warranty. The serial number can be located on the back panel of the television. Be assured that Toshiba DLP televisions are of the highest quality and this update regards a limited issue." The object of this is to insure all get the new lamp.Not just those that have already blown.They are supposed to already have the new bulb.Remember,the serial # run?The key word is IF it blows.We all know its going to fail, it gives an extra year to get a free "new" bulb.If you have a bad bulb.If it doesn't fail,then, it was one helluva good bulb.

OIFVET
03-18-06, 12:13 PM
I guess that sucks for me because my origional lamp lasted 2 weeks. By the way, when I entered my serial number it said that my TV qualified for the extended warrenty. Lets see this for what it is people. Toshiba knows damn well that those people who's TV's do qualify wont last anywhere near 2 years let alone 1. Their not giving anything away. If they were so damn concerned about Customer service they would extend the bulb warrenty for 2 years period. considering that most people who even cassualy use their TV's will hit their bulbs life expectency within a year or slightly over.

enmoco
03-18-06, 12:23 PM
[QUOTE=smitzinok]I installed my replacement lamp today.
Does anyone know how to reset the lamp timer?
Never mind

enmoco
03-18-06, 12:30 PM
I guess that sucks for me because my origional lamp lasted 2 weeks. By the way, when I entered my serial number it said that my TV qualified for the extended warrenty. Lets see this for what it is people. Toshiba knows damn well that those people who's TV's do qualify wont last anywhere near 2 years let alone 1. Their not giving anything away. If they were so damn concerned about Customer service they would extend the bulb warrenty for 2 years period. considering that most people who even cassualy use their TV's will hit their bulbs life expectency within a year or slightly over.Yes, they know the ORIGINAL bulb probably won't last.Thats the object of all this.IF and WHEN the suspected old bulb quits,their giving those an extra year to NOT HAVE TO PAY for the "Newer" bulb.If this issue never arose they were on the hook for 1 year only.

HD Rick
03-18-06, 12:38 PM
One word can describe the picture of the Oppo DVD player and my 62HM195....WOW, WOW!!! (I know thats two words)....I tried the Sony DVPNS70H...had the picture shift problem on TWO units..returned both....

The fantastic picture and the responsive service by Oppo with periodic firmware updates addressing major issues brought up on this and other forums makes this the BEST buy in consumer electronics in my opinion...

Thought I'd share... ;)


I too am very interested in that OPPO player. I pretty much have tagged it as the replacement for my DVD player. I almost broke down and picked up another unit the other day just from inability to wait. I'm glad I didn't. I need to get online and get this deal done!!

- Rick

enmoco
03-18-06, 02:35 PM
This is at the very least. the first news of TOSH's acceptence that there is ,in fact now, a proven, pinpointed, number (?) of inferior ,not up to their specs. lamps.It took a while to get enough data for them to do THIS. I have no reason to believe if this is not adequate,they will do something else. :) It says in the denial notice if you want, call,well CALL.Thats how it works. Voice your displeasure to them.

iPodSP
03-18-06, 02:42 PM
Great find, Enmoco. Your thoroughness is amazing. Glad to have you on our team.

As for Toshiba, in my opinion, they're doing the right thing. It would have been easy for them to turn a blind eye and pretend there is no problem. Remember when Intel tried to do something similar with one of the early Pentiums that couldn’t do math? Unlike Intel, Toshiba is owning up to the issue. It’s a gutsy move particularly in light of the fact that DLP televisions are a bread and butter product line. Kudos to them for taking customer service seriously. No matter how you look at it, two years is better than one.


Remember that website I posted awhile back? They did the right thing. Go to http://www.tacp.toshiba.com/tacpassets-images/notices/dlplamp.asp and follow prompts for an extra year of warranty on the "early failure"serial numbered units.Good luck P.S.If you don't get directly to last page.scroll to Customer Support/Updates-Notices/Information for Owners of 2005 DLP Televisions/than enter your model# :)

Don1959
03-18-06, 07:43 PM
Well, I am surprised..... I put my model no (56HM195) and serial in 278xxxxx and I am qualified for the extended warranty on the bulb......

This set has a build date of Jan. 2006! I would have thought that sets this new should have the new bulb.....

Anyway, I have already noticed a marked decrease in brightness of this set and the fan or colour wheel has started to make noise.....

I have only had this set 3 weeks..... I am still with in the 30 day return period from the store.....

Question is now..... get it repaired through Toshiba or dump it back to the retailer

Don

bruin95
03-18-06, 07:45 PM
Not only have I had to deal with the bulb issues, like many of you, but now a new problem has started to pop up since the bulb replacement on my 62HM195. Every once in a while, after I first turn on the set, the picture seems to be overly bright. Sort of like the contrast is set way too high. But, the contrast is set where it always is at 45. The picture will stay in the overly bright state until I make an adjustment. When I go to make an adjustment to either contrast or brightness, I just move it one click in either direction and the picture goes significantly darker and stays dark. Even setting brightness or contrast at 100 makes very little difference at that point. What I have to do is turn the TV off for a few minutes and turn it back on and everything seems to go back to normal. The problem seems to happen every couple of days. Could this be the light engine causing this? Whatever it is, I'll be calling Toshiba on Monday. Can't wait. :rolleyes: I'm starting to think that this TV is just a lemon.

enmoco
03-18-06, 08:15 PM
Well, I am surprised..... I put my model no (56HM195) and serial in 278xxxxx and I am qualified for the extended warranty on the bulb......

This set has a build date of Jan. 2006! I would have thought that sets this new should have the new bulb.....

Anyway, I have already noticed a marked decrease in brightness of this set and the fan or colour wheel has started to make noise.....

I have only had this set 3 weeks..... I am still with in the 30 day return period from the store.....

Question is now..... get it repaired through Toshiba or dump it back to the retailer

DonI bought mine on Dec.10,2005............Ser.# 27805xxx

bkazepis
03-18-06, 10:14 PM
I too am very interested in that OPPO player. I pretty much have tagged it as the replacement for my DVD player. I almost broke down and picked up another unit the other day just from inability to wait. I'm glad I didn't. I need to get online and get this deal done!!

- Rick

Run...dont walk....to your computer and order the Oppo...

smitzinok
03-18-06, 11:34 PM
[QUOTE=smitzinok]I installed my replacement lamp today.
Does anyone know how to reset the lamp timer?
Never mind
never mind what?

Traveler62
03-19-06, 12:55 AM
Has anyone seen the 56HM195 Service Manual on Ebay. I wonder if it is legit. It would sure answer a lot of questions like resetting the lamp timer.

bruin95
03-19-06, 01:37 AM
Has anyone seen the 56HM195 Service Manual on Ebay. I wonder if it is legit. It would sure answer a lot of questions like resetting the lamp timer.

It's legit. Grab yourself one.

rfr
03-19-06, 11:21 AM
I have the 62HM195 service manual, and I can't find anything in it about resetting the lamp hours. Did I miss something?

Traveler62
03-19-06, 11:32 AM
I have the 62HM195 service manual, and I can't find anything in it about resetting the lamp hours. Did I miss something?
Sorry then, false alarm. I saw it for sale and figured it would have all of the instructions for these menus. Does it go into any detail that would make it worth having?

rfr
03-19-06, 11:45 AM
For the price, yes. It explains how to get into the service menu and its main displays. It very briefly defines the stuff you can tweak (you'd better have a generic explanation of these items available). It has many, many pages of parts listings and diagrams.

Until the posting here (somewhere) that a Toshiba tech had reset the lamp time, I did not know there were additional "secret" settable items not defined in the manual. Even so, for the price, the manual on EBay (I assume you mean the one from TheCDguys) is worth it.

rfr
03-19-06, 11:50 AM
BTW, that reminds me. Is it possible that the incantation used by the Toshiba tech who was seen to reset the lamp time is nothing more than the "factory reset" defined in the Owner's Manual? I ain't going to try it, but if you do, let us know what happens to the lamp time. :)

magredc5
03-19-06, 11:50 PM
BTW, that reminds me. Is it possible that the incantation used by the Toshiba tech who was seen to reset the lamp time is nothing more than the "factory reset" defined in the Owner's Manual? I ain't going to try it, but if you do, let us know what happens to the lamp time. :)


The factory reset does not reset the lamp time. I've done a factory reset at the end of January and checked my bulb time since then, and it wasn't reset.

There should be a way to reset it when you're in the service menu.

rfr
03-20-06, 01:40 AM
The factory reset does not reset the lamp time. I've done a factory reset at the end of January and checked my bulb time since then, and it wasn't reset.

There should be a way to reset it when you're in the service menu.

I agree, but the service manual doesn't define it and the two or three people who have asked that someone post the incantation have gone unanswered. I hope somebody can find out. I wonder what other useful features are undocumented in the service manual.

Big Valley
03-20-06, 05:42 AM
I agree, but the service manual doesn't define it and the two or three people who have asked that someone post the incantation have gone unanswered. I hope somebody can find out. I wonder what other useful features are undocumented in the service manual.

I am starting to believe in my short time on this forum the people don't have much information beyond quoting owner's manuals.

Nobody can tell me why a laptop can't be hooked up to this TV using the S-video jack on the laptop and the TV. My 10 year old TV can do it but this $4000 TV can not. :mad:

This is supposed to be a A/V nerd forum and I have been getting better answers from a car forum. :rolleyes:

bkazepis
03-20-06, 08:18 AM
I am starting to believe in my short time on this forum the people don't have much information beyond quoting owner's manuals.

Nobody can tell me why a laptop can't be hooked up to this TV using the S-video jack on the laptop and the TV. My 10 year old TV can do it but this $4000 TV can not. :mad:

This is supposed to be a A/V nerd forum and I have been getting better answers from a car forum. :rolleyes:

Wow...how about it wasnt designed for it...perhaps its the different frame rates...the HMX series is designed for it.....but to insult the whole forum... :mad:

Big Valley
03-20-06, 08:43 AM
Wow...how about it wasn't designed for it...perhaps its the different frame rates...the HMX series is designed for it.....but to insult the whole forum... :mad:

The above poster was asking about the reseting of the lamp timer. He was getting responses from members that lead a person to believe they are in possession of a service manual that contained the info but wouldn't give the info out. Only stating he should buy one himself from eBay. "It is worth the cost."

After reading through lengthy threads like this one looking for answers all I tend to see are many of the same question over and over again with no resolution. Continuous fights over "how to display 1080p" vs. "nothing displays 1080p anyway."

In my case if it doesn't work it doesn't work. If it takes certain frame rate what is it? But I have asked the same question in about 5 different threads and all anybody will post is the quote from the manual about never hooking a computer up to this TV. No real answer just manual regurgitation. The manual also warns of things like not using a video game on the TV like a Playstation. These warnings are most likely for fear of burn in from people leaving a still image on the screen for hours on end. The HM and the MX are not that different inside so the HM should be able to display the same things the MX does via different connections.

It seems pretty unreasonable to think my 10 year old $400 48" Toshiba projection TV can display my laptop via an s-video connection, but my brand new $4000+ HDTV can not. :mad: Not a high resolution VGA, DVI, HDMI connection but a standard 480 s-video connection just like a DVD player. :confused:

bkazepis
03-20-06, 08:54 AM
[QUOTE=Big Valley]

The manual also warns of things like not using a video game on the TV like a Playstation. These warnings are most likely for fear of burn in from people leaving a still image on the screen for hours on end. The HM and the MX are not that different inside so the HM should be able to display the same things the MX does via different connections.[QUOTE]

Actually, DLP has no potential burn in issues. :)

Traveler62
03-20-06, 12:29 PM
The above poster was asking about the reseting of the lamp timer. He was getting responses from members that lead a person to believe they are in possession of a service manual that contained the info but wouldn't give the info out. Only stating he should buy one himself from eBay. "It is worth the cost."
:
Big Valley, I understood from RFR that he did have a service manual, but it did not state how to reset the lamp timer. It looks like that info will have to come from someone who does the actual service for Toshiba and is willing to share the info.

Just wanted to clear that up because that's the way I read it. :)

Traveler62
03-20-06, 01:13 PM
Has anyone found a good Universal Remote that has a good button layout for a 62hm195? I have checked the Remote Control Threads, but was interested in more specific functions for the TV. I use OTA for HD and Sat (w/DVR) for most viewing. I have to change the audio on my reciever when I change between OTA, Sat, & DVD.

rfr
03-20-06, 01:14 PM
Big Valley, I understood from RFR that he did have a service manual, but it did not state how to reset the lamp timer. It looks like that info will have to come from someone who does the actual service for Toshiba and is willing to share the info.

Just wanted to clear that up because that's the way I read it. :)

The poster to whom you're replying stated something that was so utterly different than anything I stated or implied that I did not -- until reading your note -- suspect for a moment he was talking about me.

Anyway, the poster's "tell me what I want to know, you bastards!" attitude made a reply from me unlikely.

cameltoes
03-20-06, 03:12 PM
Has anyone found a good Universal Remote that has a good button layout for a 62hm195? I have checked the Remote Control Threads, but was interested in more specific functions for the TV. I use OTA for HD and Sat (w/DVR) for most viewing. I have to change the audio on my reciever when I change between OTA, Sat, & DVD.


I can highly recommend the Harmony 880. I have a Toshiba 72hm195, Yamaha receiver, Oppo dvd player, Toshiba dvd player, etc. The 880 can switch between all your components and turn your receiver on and off, depending on what you want. I have one marco for the tv audio with the receiver and one without. It's extremely easy to set up using their website.

bkazepis
03-20-06, 03:54 PM
I can highly recommend the Harmony 880. I have a Toshiba 72hm195, Yamaha receiver, Oppo dvd player, Toshiba dvd player, etc. The 880 can switch between all your components and turn your receiver on and off, depending on what you want. I have one marco for the tv audio with the receiver and one without. It's extremely easy to set up using their website.

I concur. I am an old Philips Pronto user. I switched to the Harmony 880 and its FANTASTIC! Go for the Harmony! :D

Traveler62
03-20-06, 04:05 PM
I concur. I am an old Philips Pronto user. I switched to the Harmony 880 and its FANTASTIC! Go for the Harmony! :D
I was thinking the Harmony would be the best choice. I will be getting the DTV HD w/DVR when it makes it out this summer and the Harmony will have the correct codes by then by internet, so that is a plus. Now to choose from the dozen or so models of Harmony Remotes. :eek:

bkazepis
03-20-06, 04:16 PM
I was thinking the Harmony would be the best choice. I will be getting the DTV HD w/DVR when it makes it out this summer and the Harmony will have the correct codes by then by internet, so that is a plus. Now to choose from the dozen or so models of Harmony Remotes. :eek:

Go for the 880. Color screen, customizable..etc etc...

DarkStar999
03-20-06, 05:06 PM
My problem is this:
During viewing, emanating from the bottom left and bottom right corners of my Toshiba 56Hm195 are shadows travelling diagonally up towards the center of the screen. The type of input doesnt matter, it shows up on both component (hd cable box) and hdmi (dvd player). When there are darker colours on screen, they are almost unnoticeable. But during bright light scenes or uniform colours (like a MPAA rating screen) they are extremely noticeable. The service guys were here today to replace my entire light engine and that only succeeded in moving the worse of the two shadows from the right to left hand side. Previously they'd tried to fix some filtering problem and also trimming away some felt piece near the bulb.

I havent got a camera on hand at the moment, but picture if you held a flashlight against a wall, and shone it up the wall. I get that in the bottom corners of my screen, only it's a shadow instead of light.



I am having a similar experience to yours. My diagonal lines were "shadows" on the bottom corners of the screen, with "light" diagonal lines in the top corners, forming an 'X'. Sears repair came out 3-times then got Toshiba's OK to replace the light engine. New LE to arrive next week.

Meanwhile, I asked the repair guy to check the bulb. Another forum member mentioned a guard or something on the bulb that may have been dislodged. The repair guy pulled out the bulb, said it's good, put it back. Two days later, the picture is getting darker and darker. I set the bulb to Hi-brightness and noticed that the 'shadows' have change locations. 2 hours later, pop, the bulb blew.

I now believe the problem with the 'X' shadows is due to the bulb. I will not be able to confirm this until my replacement bulb arrives from Toshiba. Not sure what they will do with the extra LE if the bulb turns out to be the culprit the whole time.

Have you had them replace your bulb?

enmoco
03-20-06, 05:48 PM
I just opened the service manuel I ordered from TheCDguyz. Very disappointing really. Even the instructions of how to enter service mode are technically incorrect and incomplete.Has some (over 100 pages) very detailed diagrams though.Didn't cost a lot,but I cant really recommend it.P.S. Does have "Table-1" Presets on items and data in Service mode,should you ever hit the volume up or down while your in service mode.(That changes the values,not good!)

Steve S
03-20-06, 07:15 PM
Nobody can tell me why a laptop can't be hooked up to this TV using the S-video jack on the laptop and the TV. My 10 year old TV can do it but this $4000 TV can not. :mad:

This is supposed to be a A/V nerd forum and I have been getting better answers from a car forum. :rolleyes:


Have you tried any other sources via that S-video jack, a dvd player for example, or maybe a different S-video cable? If a known good dvd player and known good cable will work, then the problem's with your laptop or how it's set up. If not, the problem's in your tv. You should have been able to figure this much out by yourself without whining here.

Big Valley
03-21-06, 12:07 AM
Have you tried any other sources via that S-video jack, a dvd player for example, or maybe a different S-video cable? If a known good dvd player and known good cable will work, then the problem's with your laptop or how it's set up. If not, the problem's in your tv. You should have been able to figure this much out by yourself without whining here.

Laptop and cable work on other TVs. DVD player with same cable works in Video 3 jack. I have tried hooking up through Video 3, Video 1, and via my receiver's s-video input and then the TV's color stream inputs.

I have read one post where a member stated he used a DVI>HDMI adapter on his 62hm195 and everything worked no problem.

All I see is wavy black and white distortion. Will a slight adjustment from Hz fix it or does it need something else? Just looking for some answers from people with more knowledge and I am getting disappointed.

enmoco
03-21-06, 12:16 AM
Laptop and cable work on other TVs. DVD player with same cable works in Video 3 jack. I have tried hooking up through Video 3, Video 1, and via my receiver's s-video input and then the TV's color stream inputs.

I have read one post where a member stated he used a DVI>HDMI adapter on his 62hm195 and everything worked no problem.

All I see is wavy black and white distortion. Will a slight adjustment from Hz fix it or does it need something else? Just looking for some answers from people with more knowledge and I am getting disappointed.Call TCS, see what they tell ya.

Big Valley
03-21-06, 01:41 AM
I think we can guess what they will say. "Don't hook a computer up to this TV. Good bye."

Just like a car dealership not wanting to deal with any form of aftermarket modification.

bruin95
03-21-06, 02:32 AM
I think we can guess what they will say. "Don't hook a computer up to this TV. Good bye."

Just like a car dealership not wanting to deal with any form of aftermarket modification.

Honestly, if you wanted to hook up your computer to the TV you should have gotten an MX series.

bruin95
03-21-06, 02:40 AM
I now believe the problem with the 'X' shadows is due to the bulb. I will not be able to confirm this until my replacement bulb arrives from Toshiba. Not sure what they will do with the extra LE if the bulb turns out to be the culprit the whole time.



Well, I can tell you that this is not true. I have the diagonal shadow on my TV and it is still there, even after a bulb replacement. Since I have not found any repair techs that can figure out what is causing the problem, and Toshiba certainly has no answers, I'm beginning to believe that it's a manufacturer's defect (sort of like the bulb problem) that is afflicting who knows how many of these sets.

cubsh8r
03-22-06, 02:46 AM
Could someone please post what their hdmi input picture settings are? I'm using an HD DirectTV Tivo via hdmi w/56MX195, but alll my DVD players that I've used AVIA and DVE with are component connections.
Probably picking up an OPPO, but in the meantime I'm looking for some suggestions?
Thx

bruin95
03-22-06, 03:55 AM
Could someone please post what their hdmi input picture settings are? I'm using an HD DirectTV Tivo via hdmi w/56MX195, but alll my DVD players that I've used AVIA and DVE with are component connections.
Probably picking up an OPPO, but in the meantime I'm looking for some suggestions?
Thx

Having other people's settings really isn't going to help you because what looks good to one person may not look good to you. Plus everyone has different equipment and programming sources. Too many variables to have just one set of "settings" that works for everyone. BTW, while the Avia and DVE discs are good to have on hand, they really only help to calibrate your DVD player. The picture settings on both of my HDMI inputs are completely different. One for the DVD player and one for digital cable. Two different sources with two completely different settings. If you want proper calibration of your Tivo's HDMI input, you'll probably need an ISF certified tech.