I see no cable card slots on my 8300HD. AFAIK, they are not supported.
I think that's a cablecard slot just under the "Select" button and to the left of the USB port (on the right side),

http://www.peparsplace.com/assets/images/Ext_SATA_024.jpg

I see no cable card slots on my 8300HD. AFAIK, they are not supported.
An update: SA8300HDC's (8300HDs with Cable Cards) will not be shipped to cable companies till May. So they don't exist anywhere yet.

An update: SA8300HDC's (8300HDs with Cable Cards) will not be shipped to cable companies till May. So they don't exist anywhere yet.
What's the slot on the front (pic above) - future use?

What's the slot on the front (pic above) - future use?
It's a "Smart Card" Slot (for future use). See pdf page 8 on this SA Document (http://www.scientificatlanta.com/ExplorerClubGuides/getting_started/4003986.pdf). The Cable Card slot is in the rear and is wider as shown on Page 9 of this SA Document (http://www.scientificatlanta.com/ExplorerClubGuides/getting_started/4013171.pdf). Note on that one the "Smart Card" slot is gone.

Pepar, I'm really surprised that someone who has been around these 8300 forums as much as you really are not familiar at all with the product! :rolleyes:

It's a "Smart Card" Slot (for future use). See pdf page 8 on this SA Document (http://www.scientificatlanta.com/ExplorerClubGuides/getting_started/4003986.pdf). The Cable Card slot is in the rear and is wider as shown on Page 9 of this SA Document (http://www.scientificatlanta.com/ExplorerClubGuides/getting_started/4013171.pdf). Note on that one the "Smart Card" slot is gone.

Pepar, I'm really surprised that someone who has been around these 8300 forums as much as you really are not familiar at all with the product! :rolleyes:
I enjoy being corrected by you, Dave. ;)

I enjoy being corrected by you, Dave. ;)No, you just live in a Passport world and don't have to figure out as much on your own as we SARA users. :D

No, you just live in a Passport world and don't have to figure out as much on your own as we SARA users. :D
You're too kind. I tried to think of some witty comeback as an excuse, but davehancock is right. I am not well versed on the features that I do not use, or features coming down the pike. I've taken to just reading the SARA thread for the purpose of becoming more knowledgeable, but I rarely speak up there unless a member posts something obvious on the level of "Does the power cord need to be plugged in for proper operation?"

:)

I was going through the manual on my Scientific Atlanta box and noticed it says I can add an external hard drive to increase storage space. Can a normal external hard drive work? I've got a 120gb external just laying around!

I was going through the manual on my Scientific Atlanta box and noticed it says I can add an external hard drive to increase storage space. Can a normal external hard drive work? I've got a 120gb external just laying around!

Not just any hard drive will work. You must use an external hard drive that uses a SATA interface. I believe it must be an eSATA (from what I have read). I am pretty sure, though, that you can just buy an eSATA enclosure and put any SATA drive in it. I'm sure somebody will correct me if I'm wrong.

Another thing to think about is the performance of the drive... some people have mentioned recording 2 shows while playing a third, already recorded show. If you're able to do all three things at once and don't have any problems, then the drive should be capable of working as a DVR drive.

-Scott

I was going through the manual on my Scientific Atlanta box and noticed it says I can add an external hard drive to increase storage space. Can a normal external hard drive work? I've got a 120gb external just laying around!There is a whole thread (http://www.avsforum.com/avs-vb/showthread.php?t=516559&page=1) (160 pages right now) devoted to this subject. I'd suggest reading the first couple of pages and the last few. Make sure that you check out xnappo's database for what works and what doesn't.

It works quite well on virtually all SARA based systems and works with some limitations on Passport systems. It has been reported to work as well on Navigator systems. You will likely find that your cable system will tell you that it does not work, isn't enabled, or, at least they don't "support" the external drive. It does work, but they (cable) won't help if you have problems with it.

I, for one, have had an external drive for a little better than 2 years. It works quite well.

The manual says that I can record two programs while watching another previously recorded program (page 17 User Manual). OK here is my situation last night I scheduled two programs at 9PM and two at 10pm. I started watching one of the 9PM programs and paused and fast forwarded while watching program. Now I lost the end of the program I was watching and 12 minutes from the two 10PM programs and the other 9PM program. I take it that it was trying to record 3 programs at 10PM. I don't understand what the issue is here. Any help will be appreciated.

The manual says that I can record two programs while watching another previously recorded program (page 17 User Manual). OK here is my situation last night I scheduled two programs at 9PM and two at 10pm. I started watching one of the 9PM programs and paused and fast forwarded while watching program. Now I lost the end of the program I was watching and 12 minutes from the two 10PM programs and the other 9PM program. I take it that it was trying to record 3 programs at 10PM. I don't understand what the issue is here. Any help will be appreciated.It is difficult to give an accurate answer without knowing which operating system (either SARA or Passport or even TWC's Digital Navigator) you use and which version. Also, the cable company you have may be important. I have SARA and there are known problems with watching a program while it is being recorded if you don't use the Play from Beginning option. If you use the Pause and/or Rewind, and are not caught up when the recording ends at 10PM you may get kicked to live TV. In your case, it would go to one of the 10PM programs that you have scheduled. It can't record three programs at the same time because it only has two tuners. With SARA if you use the Play from Beginning option, it displays the show on the playback channel and allows you to Pause and/or Rewind without kicking to live TV when the recording ends at 10PM. I don't understand why you would lose part of the recordings. When I got kicked to live TV before I started using the Play from Beginning option, I could go back to the recording and find where I was and finish watching from there.

Cox/Gainesville FL SA 8300HD SARA 1.89.18.1

I started with Play from Beginning. Paused it for 8 minutes while wife was doing other things then played it until the end of the recording (FF over commercials) which was 8 minutes before the program ended (52 minutes of show showed recorded (I had a red line at end of recording indicator). Luckily, I had recorded same show on other 8300HD so I could go see end of the show. Message came up at 2 minutes before 10 saying that it was going to begin recording one of the 10PM shows. Both of the 10PM shows were only 42 minutes long instead of 60 minutes. To the best of my knowledge I never went to a live show.

Cox/Gainesville FL SA 8300HD SARA 1.89.18.1

I started with Play from Beginning. Paused it for 8 minutes while wife was doing other things then played it until the end of the recording (FF over commercials) which was 8 minutes before the program ended (52 minutes of show showed recorded (I had a red line at end of recording indicator). Luckily, I had recorded same show on other 8300HD so I could go see end of the show. Message came up at 2 minutes before 10 saying that it was going to begin recording one of the 10PM shows. Both of the 10PM shows were only 42 minutes long instead of 60 minutes. To the best of my knowledge I never went to a live show.

Noticed last night that I had program scheduled at 3AM and it only recorded 33 minutes. It is not a space problem so I am going down hill.

I think you should do a hard-reboot because the box is not working correctly.
Click here (http://www.avsforum.com/avs-vb/showthread.php?p=4683407&&#post4683407) to go to a post that describes how to do a hard-reboot. Also, it has a lot of good information about SARA. It is a continuation from the first post. Several people have posted that doing a hard-reboot has fixed the problem with recordings that have ended early. Good Luck!

Has anybody noticed a significant PQ quality when going through their PVR?
I have the SD8300 and there is significant blocking in some scenes. Boston Legal is especially bad with the red wooden walls in the offices but many other programs have the same problem. House is another prime example.
This problem doesn't seem to be present when I run the cable straight into the TV and use the TVs QAM tuner. Do the PVRs use compression beyond what is broadcast?
I have Time Warner cable in NYC

Do the PVRs use compression beyond what is broadcast?
I have Time Warner cable in NYCNo - they record EXACTLY what comes in. The problem could be that something is wrong with the drive and some data gets missed (that causes blocks and sound stutters).

Hello everyone. I am new on this forum. I just have a simple question. I have special shows recorded in a Scientific Atlanta Explorer 8000. I am moving to another state and I have to return it to the cable company. I noticed, it has a USB port. Is there any way to transfer the recorded programs to my laptop or thumb drive? Thanks.

Flightdoc

Hello everyone. I am new on this forum. I just have a simple question. I have special shows recorded in a Scientific Atlanta Explorer 8000. I am moving to another state and I have to return it to the cable company. I noticed, it has a USB port. Is there any way to transfer the recorded programs to my laptop or thumb drive? Thanks.

FlightdocSorry, It is not possible. First the 8000 does not have an output suitable for recording (it's HD format is not a standard PC one) and the USB port is not active. In addition, the data on the Hard Drive is encoded with a key that is unique to the DVR that recorded it. So even if you could transfer the data to something else, you would not be able to play it.

However, you can make an analog recording (video tape or DVD) from the analog output. You probably have a specific "Record to VHS" function in the List playback menu.

just got a samsung 5054 and love it!
but i'm running video from the box to the tv via hdmi and optical out for sound from the box to the reciever.
What do I set my sa8300hddvr on in the sound settings?
Digital out?
or HDMI?

just got a samsung 5054 and love it!
but i'm running video from the box to the tv via hdmi and optical out for sound from the box to the reciever.
What do I set my sa8300hddvr on in the sound settings?
Digital out?
or HDMI?
You said it yourself: optical out for sound. (Hint: optical is digital.)

that's what I was thinking:)
Thanks

So one issue that is bothering me and i'm hoping it's a simple fix is..
when I change channels from an sd channel to an hd channel I get the snow screen for like 2 seconds before it dislplays the hd channel.

I have the sa8300hddvr and samsung 5054. Running video thru hdmi.
This did not use to happen when I used it with components but only happens now that i'm using hdmi.
It's getting a bit annoying although it is only 2 seconds of snow.
Any fixes?

Did you perhaps change settings from only outputting 1080i (or 720p) with Component to now enabling more formats (480i, 720p, 1080i)? Or were you perhaps using the Fixed setting and connecting the HDMI now changed it to Auto-HDMI?

Hope I'm posting this in the right place...

Several months ago, I successfully added an external e-sata hdd to my Scientific Atlanta 8300 (the 500gb Apricorn DVR Xpander). Due to lots of helpful posts in here, I was able to set it up pretty easily. I am in NYC using Time Warner.

A few days ago, my HD Plasma TV crapped out (I am pretty sure it's unrelated to my problem), so today I hooked up my old TV to watch some of the shows that got recorded in the meantime.

The DVR now claims it doesn't see my hard drive, however I see it in the "DIAG" screen. I have tried the following troubleshooting steps, none of which worked, so I'd appreciate some other suggestions.
- rebooted the cable box three times
- disconnected and reconnected the external drive
- disconnected external drive, rebooted cable box, reconnected drive
- unplugged the HDMI connector (not currently in use)

About my TV -- when I explained the problem (and steps I'd taken to troubleshoot it), pioneer said that the problem I'd experienced is not uncommon -- sometimes parts get shaken during shipping but it takes a few months for the problem to become evident. This is why I think the DVR problem is unrelated to the TV problem.

Any help would be greatly appreciated!

boat monkey,

There is an entire thread devoted to SATA expansion and although someone might see your post here, you would be much better off posting it there.

http://www.avsforum.com/avs-vb/showthread.php?threadid=516559

So I've started getting this message sometimes when I turn my cable box on.
It says your system does not support hdcp and that I need to switch to component.
I have the sa8300hddvr hooked up via hdmi to my samsung 5054 tv.
It never showed that message before for the first two weeks of using it with this tv but now everyone once in a while it comes up on the screen and I have to reset the cable box for it to go away.
I know the 8300 has always been shoddy with hdmi, but any idea why this is happening and better yet any fixes?
Thanks

Does anyone else have the 8300HDC dvr? I just moved and they replaced my old box with it. It just keeps rebooting. I assume it has something to do with the CableCard communication.

I have it here in Raleigh, NC and it deff. took a few hours for me to get all my channels. It has to go through the steps with getting an IP from TWC and all this. I had the installer go through the set up menu's when he was programing it and explain it all to me. He said some of the boxes with the new software take anywhere from 30min to 24-48hrs to completely get sync'd with twc depending on the traffic that day. He said it does take a lot longer to boot up and to make sure that you dont try to turn it on before it reads the time on the display because then you will just start over. It takes longer to boot up than the old box because it downloads everything to the box at once unlike the old one.
If yours is just rebooting on its own then I'd call them about that, I had to reboot mine a few times and wait b/c I hadn't gotten a full IP addy yet and it would freeze on some of the channels. Now it works like a charm though. It deff. takes some time to get used to as the navigation is a little different and the recording of programs is too.

I did notice that if you set it to record new episodes only it wont pick up all of them for certain shows. like some of the channels or shows that are in fact new do not say that in the description so it dosen't set to record it on its own. Dunno why this is happening as it never was the case with my old 8300HD.

I will say the picture does look a little clearer/sharper on the tv though with this new box.

"*BootStrapper unable to get network info"

That's the error message I get before it reboots. I figured out that when the blue splash screen stating "mystro" appears, you can press Select on the box and get more detailed information than the standard, "Initializing, please wait..."

All in all its either a problem with the box or something simple as your cable provider not having your box on their system for your cable line and therfore they are not trying to ping your box and give it an IP to establish communication. Can't hurt to call tech support for twc if thats what you have and tell them, they will more than likely check to see that your port is open and all on their system and if thats working properly then its something with ur box and will require a replacement or a onsite tech.

ok, I tried a recording to DVHS JVC HMDH5U from SCi ATL 8300HD thru firewire, SD channels live works fine, analog channels do not and HD live does not work at all

I tried DVR recordings HD and Regular and they work decent, the only thing is that they hiccup audio and video quite a bit, any comments? Is this comcast or is this the HMDH5U messing up the signal?
Comcast in Northern VA

new update, I get occasional audio dropouts, audio sync issues and some pixelization. Also I have seen the 5U just shut down and give error messages stating that I can't record from source use set top box. And I have seen the 5U turn off and power back up in the middle of the recording and keep going. Are these copy protection things? Is using HDMI out to the TV causing this? Should I be using component video instead?

new update, I get occasional audio dropouts, audio sync issues and some pixelization. Also I have seen the 5U just shut down and give error messages stating that I can't record from source use set top box. And I have seen the 5U turn off and power back up in the middle of the recording and keep going. Are these copy protection things? Is using HDMI out to the TV causing this? Should I be using component video instead?
Occasional hiccuping seems to be "state of the art" with DVRs with usually a wee bit more occurring on material played from our external drives. None of the forty-five or so hi-def movies I have recorded are completely hiccup-free, but then I see hiccups - though much less frequently - on live hi-def TV. Interestingly, I recently recorded the same movie two times over a two day period. One of the recordings had significantly more hiccups than the other. Obviously, I kept the better "copy." I always watch what I've recorded while the movie is still airing so that I can grab another copy if there's too many hiccups. I've always been able to get the dropouts down to a minimum and to the point where the improvement in picture quality outweighs the annoyance of the hiccups.

YMMV.

Can no longer get into HD Setup Wizard on SA8300HD

Quick background - I've had the SA8300HD since Dec. When the cable Co. first installed it they could not get the HDMI to work and blamed my TV. After they left I downloaded the manual and was able to get into the setup wizard and turn on the HDMI for audio and video. Happy camper.

Now... I've purchased a Blu-Ray player and need to use the HDMI for that (TV only has one HDMI). So I want to switch the SA8300HD back to use the component connection. I have it working but I can no longer get into the setup wizard to enable bypass mode, etc. I hold in the Info/Guide buttons and then turn the unit on as per the manual but this no longer works. It just turns the unit on and settings gives me the standard selections. Any ideas what may have changed?

Try turning the 8300 on first, then hit both info and guide. Setup menu should come up, it might be all magenta (its not your TV). Hit B even if it does not appear, to get into the HD menu.

With the 8300 on, pressing the two buttons just brings up the TV Guide. With the 8300 off, pressing them displays "Press 'CBL' to power on your cable box". But when I press CBL on the remote it just turns on with the Info banner for the show on the bottom of the screen.

Can no longer get into HD Setup Wizard on SA8300HD

Quick background - I've had the SA8300HD since Dec. When the cable Co. first installed it they could not get the HDMI to work and blamed my TV. After they left I downloaded the manual and was able to get into the setup wizard and turn on the HDMI for audio and video. Happy camper.

Now... I've purchased a Blu-Ray player and need to use the HDMI for that (TV only has one HDMI). So I want to switch the SA8300HD back to use the component connection. I have it working but I can no longer get into the setup wizard to enable bypass mode, etc. I hold in the Info/Guide buttons and then turn the unit on as per the manual but this no longer works. It just turns the unit on and settings gives me the standard selections. Any ideas what may have changed?
With no HDMI handshake, which there would not be without the display attached to the 8300HD, the component video should work. I take it that it does not?

With no HDMI handshake, which there would not be without the display attached to the 8300HD, the component video should work. I take it that it does not?

Component is working. I was just wanting to check all the settings and see if there was a bypass mode. HDMI did not work initially even though the cable was plugged in. I had to go into the advanced setup and enable HDMI and tell it to send the audio over HDMI. The cable guy kept trying to tell me that all the outputs were enabled by default which I quickly proved was false.

I might want to go back to HDMI at some point. Right now if I plug the HDMI back in it does not work.

The setup wizard was such a no-brainer when I first got the unit, I'm just puzzled why I can no longer get into it.

I might want to go back to HDMI at some point. Right now if I plug the HDMI back in it does not work.

The setup wizard was such a no-brainer when I first got the unit, I'm just puzzled why I can no longer get into it.
With both your display and the 8300HD turned off, disconnect the component cables and connect the HDMI cable between the two devices. Turn on the display and then turn on the 8300HD. That should re-initiate the handshake and activate the HDMI connection.

thanks for the info

I have the Scientific Atlanta Explorer 8300 HD Digital Cable Box/DVR. I'm wanting to transfer my shows onto my macbook or my PC. Does anyone know how to do this? I've opened the cable box and taken the hard drive out and put it into an enclosure kit and the mac and the pc detected it but the mac said it couldnt read it and my pc only said that it detected but never appeared in my computer. If anyone knows how to do this please help.

I have the Scientific Atlanta Explorer 8300 HD Digital Cable Box/DVR. I'm wanting to transfer my shows onto my macbook or my PC. Does anyone know how to do this? I've opened the cable box and taken the hard drive out and put it into an enclosure kit and the mac and the pc detected it but the mac said it couldnt read it and my pc only said that it detected but never appeared in my computer. If anyone knows how to do this please help.
Put the box back together - carefully - so that your cable company doesn't suspect that you've vandalized THEIR property. There is no way to read the drive with anything other than the 8300HD THAT IT CAME FROM. :)

The other day I called my cable company (Cox) to order another SA8300HD, for the bedroom. I already have one in the living room. I was told it won't work, that you can only have one per household. Is this true?

I have two and a regular HD box. Just didn't need three. They can reboot them individually on demand.

Put the box back together - carefully - so that your cable company doesn't suspect that you've vandalized THEIR property. There is no way to read the drive with anything other than the 8300HD THAT IT CAME FROM. :)



Duh! I'm not worried about that but you didnt answer the question. Why wont it read? If I put an external hard to it and took it off and put it to my computer will it detect then?

Duh! I'm not worried about that but you didnt answer the question. Why wont it read? If I put an external hard to it and took it off and put it to my computer will it detect then?
Different file system. High individual STB-level encryption. Your computer will detect it - and offer to format it. :)

I did answer your question; I can't help that you didn't like the answer.

And if you'd have searched even a little, you'd have found the answer many, many times.

Different file system. High individual STB-level encryption. Your computer will detect it - and offer to format it. :)

I did answer your question; I can't help that you didn't like the answer.

And if you'd have searched even a little, you'd have found the answer many, many times.It's really amazing how people come in here, not check around, demand an instant answer to their very common question, and complain when they don't get the answer that they wanted. :rolleyes:

I have the Scientific Atlanta Explorer 8300 HD Digital Cable Box/DVR. I'm wanting to transfer my shows onto my macbook or my PC. Does anyone know how to do this? I've opened the cable box and taken the hard drive out and put it into an enclosure kit and the mac and the pc detected it but the mac said it couldnt read it and my pc only said that it detected but never appeared in my computer. If anyone knows how to do this please help.
The ONLY way you MIGHT be able to transfer SOME of those shows is to use
the FIREWIRE port (if it is ENABLED and is even populated in your DVR):
http://www.avsforum.com/avs-vb/showthread.php?t=403695

You MIGHT be able to transfer whatever UNENCRYPTED files are on the DVR,
which are usually LIMITED to the local channels (ABC, CBS, CW, FOX, NBC, etc.).

Your chances of actually getting this to work are UNKNOWN.....YMMV....

It's really amazing how people come in here, not check around, demand an instant answer to their very common question, and complain when they don't get the answer that they wanted. :rolleyes:
Yes, and I'm amazed that I'm still amazed. ;)

Duh! I'm not worried about that but you didnt answer the question. Why wont it read? If I put an external hard to it and took it off and put it to my computer will it detect then?He did answer the question and the answer is still NO. As others have said though, the 8300 uses a different file system and the files are encrypted with a code that ties the file to that particular unit, not the drive itself. Like someone else mentioned, you might be able to use firewire to a DVHS recorder or your PC, but you will be limited to the unencrypted channels, mostly your locals. And none of that was asked in your original post.

On a personal note, you will get a lot farther here with a little better attitude, like if you didn't understand the answer, simply ask for clarification instead of getting in someone's face as it were.

Oh, and I'm glad you're not worried about messing with rented equipment. I haven't heard of anyone having to pony up the $600 list price for the 8300, but there is always a first time. What cableco do you have again? :)

pepar/dave,

I'm not amazed. As is pointed out in the first post, this thread is not really for asking questions and even a simple check of some of the pertinent threads would have answered the question. I generally do not respond to posts here except to play traffic cop. I really wish this thread had been closed right after it was created. :(

Dave,

I think the reason people post their questions here is because that is what the name of thread "Scientific Atlanta HD PVR's / HD STB MASTER THREAD: ALL Posts/Links Here Only Please!" tells them to. That should be changed. You have to read the first post before it says post in the appropriate thread or post here for general questions. This contradicts the title "ALL Posts/Links Here Only Please!"

RussB,

I understand that and tried to get it changed in the beginning, but it was out of my hands. But, just how much does it take to read the first post to find out what the thread is all about? If what you say is really that true though, this thread would be a lot bigger and all you have to do is look at how many noobs post in the right threads to know it simply isn't rocket science.

But, the big thing in this case is the attitude displayed. Folks come here asking for help and then dump on those trying to help, and this was someone with only ONE post. I probably over did my indignation, but the post in question is only one of many recent posts in several threads with the same attitude, give me the answer I want or go away. And in many cases, there is not even a followup, much less a thank you. I'm sorry, but there is still something called common courtesy and that is lacking here all too often.

I have my HD-8300-HD SARA OS connected for audio via optical connection. It needs amplifier set so loud that when I switch to another input (like HD-DVD player optically connected) I am blasted out of the house. I have audio in setup set to Fixed. Setting to variable seems to have to do nothing. I am looking for a hint here please. Thanks

NEW 8300HD DVR[U]
I have had an SA 8300HD DVR for some time now. I called TWC Portland, Maine earlier this week asking about any "new" boxes in response to recent news articles re FCC regs that became eff in July. The CSR said that some were avail tho she did not have any info re any improvements. Today, UPS delivered an 8300 HD DVR which was manufactured 5/17/07. Two questions: Does this new box have improvements/features over my existing box? If so, is there a site/forum where I can read about them? I did review posts in this section re cable card capability, which is not imp to me at this time. I have a number of shows on current dvr which I'd have to dump into my dvd recorder if I was to switch boxes. So, I guess I'm trying to find out if it is worth the switch or simply return the new box. One last question, is there a way to "record" to the dvr movies from On Demand channels like HBO, Sho, etc?? other than copying to my dvd recorder which I do now? Thank you all.

NEW 8300HD DVR[U]
I have had an SA 8300HD DVR for some time now. I called TWC Portland, Maine earlier this week asking about any "new" boxes in response to recent news articles re FCC regs that became eff in July. The CSR said that some were avail tho she did not have any info re any improvements. Today, UPS delivered an 8300 HD DVR which was manufactured 5/17/07. Two questions: Does this new box have improvements/features over my existing box?
I don't think anyone here would know that. You haven't told us what software and firmware is on your existing box, much less the new one.

NEW 8300HD DVR[U]
I have had an SA 8300HD DVR for some time now. I called TWC Portland, Maine earlier this week asking about any "new" boxes in response to recent news articles re FCC regs that became eff in July. The CSR said that some were avail tho she did not have any info re any improvements. Today, UPS delivered an 8300 HD DVR which was manufactured 5/17/07. Two questions: Does this new box have improvements/features over my existing box? If so, is there a site/forum where I can read about them? I did review posts in this section re cable card capability, which is not imp to me at this time. I have a number of shows on current dvr which I'd have to dump into my dvd recorder if I was to switch boxes. So, I guess I'm trying to find out if it is worth the switch or simply return the new box. One last question, is there a way to "record" to the dvr movies from On Demand channels like HBO, Sho, etc?? other than copying to my dvd recorder which I do now? Thank you all.I assume that the "new" box is a SA8300HDC, not a SA8300HD. The CC version will operate exactly the same as the non-CC version, unless you are in a region where they are deploying Navigator on the new boxes. In that case, check the Navigator thread. So far, TW's doing this seems limited to divisions that use Passport (and not SARA).

Dave, the new box is 8300HD...there is no "C". The label on the underside states the model as stated earlier as well as "Rev:2.2". It then notes that it contains "RSA software". Does this info help you? Thank you for your kind reply!

...Today, UPS delivered an 8300 HD DVR...The cable company sends out DVR via UPS? I would have never thought that...

If it boots up with the same software & version, it should perform the same.

The first post in this thread has links to the software threads SARA PASSPORT NAVIGATORThe SARA thread contains some images of them to compare.
You may have to search in the PASSPORT thread for how to get the version, it's probably in the tips post linked to in the first or second post, but I haven't looked in a while.

v/r,
C-F

Dave, the new box is 8300HD...there is no "C". The label on the underside states the model as stated earlier as well as "Rev:2.2". It then notes that it contains "RSA software". Does this info help you? Thank you for your kind reply!The actual software that it uses is downloaded from the head end when it is plugged in. So if you already have an SA8300HD, why did they send you this one? This one should function no different than the old one.

The cable company sends out DVR via UPS? I would have never thought that... I've seen them do that several times around here.

Hey guys,

I have a new Harman Kardon AVR247 receiver. I have a DVD player and Scientific Atlanta 8300HD DVR going to the receiver (sound only...via digital optical cables). I am getting great sound from the digital cable channels, but no sound from the non-digital channels. Any ideas?

(A little more background). I had the same setup, except I had a Harman Kardon AVR240 receiver. Lightning struck my house, and the HK receiver would power up, but would go no further than standby...so I replaced it with the AVR247. The same setup (DVD & DVR going into the receiver via optical cables) and the digital and non-digital channels would sound great. By the way, all the other components didn't seem to be damaged by the lightning, except the subwoofer doesn't work.

Could the lightning strike have damaged the DVR? Or does it sound like another problem? Everything about the DVR seems to work fine...

I'm pretty sure that I could use analog cables from the DVR to the receiver for non-digital stations, but I've never had to do that in the past. The optical cables used to be good for digital and non digital stations.

Hello everyone,

I'm new to this forum. If I swap my box for the Scientific Alanta 8300HD from Cablevison I
can still watch SD Televison throught it at native resolution becuase I saw in the seecs that it still
have Cable In and Cable Outs inputs. I order my HD set it will be comin in soon. But I wnet to know if the 8300HD DVR still works will my SD TV. I'm using for my HD Set and My Mac with the firewire hack.

Hello everyone,

I'm new to this forum. If I swap my box for the Scientific Alanta 8300HD from Cablevison I
can still watch SD Televison throught it at native resolution becuase I saw in the seecs that it still
have Cable In and Cable Outs inputs.Yes - the S-Video and RFOut (coax) are downconversions of the HD programs. You can also set the box up to be SD.
I order my HD set it will be comin in soon. But I wnet to know if the 8300HD DVR still works will my SD TV. I'm using for my HD Set and My Mac with the firewire hack.Not sure what you are asking here, but I hope that I answered your question.:confused:

I just ordered HD service from Cox San Diego and received the SA 8240HDC box from Cox. It is brand new with a manufactured date of June 2007. It is a "digital only" box that has a multi-stream cable card installed. The internal drive is a WD1600BB 160 GB IDE. It is running SARA ver. 1.90.5.201.

I ordered the Apricorn EZ Bus DTS eSATA/USB enclosure and a WD5000AAKS hard drive to expand my storage. I performed the install as per this thread and the 8240HDC found the drive and formatted it. So far so good. I set it to record some programs and went to bed. The next day I tried to play my recorded shows and they were all complete garbage (blockiness, studdering, freezing, etc.). I also discovered that if I watch a live program and hit pause and try to resume play the same thing happens. Fast forward and rewind are also useless. I remove my external drive and all is normal. I tried several times with the same results. The Apricorn enclosure is jumpered correctly (pins 2 and 3). I tried jumpering the HD to 150 Gb/sec with the same results. I did not find a thread for this 8240HDC box but it looks just like the 8300HD without the external video inputs.

Anybody have any ideas? Should I try a 300 GB drive instead of a 500 GB? I found it strange that the 8240HDC had an IDE drive installed. Maybe some sort of a synch problem between the internal IDE and the eSATA? If this doesn't work then I now have a new HD for my PC.
________________________________________

Jeff M. Cox San diego 8240HDC SARA 1.90.5.201

I don't know about the 8240, but I am running an 8300HD with the same Sara software. I just fried a 300gig Maxtor and tried to replace it with a Seagate 500 gig Sata and then a 500 gig Maxtor Sata before giving up on both of them and trying the same exact 300 gig Maxtor replacement to no avail. After reading the forums, I decided to try the MY DVR Expander and it worked perfectly right out of the box without a hitch. I think there is something about WDC designing a drive specifically for this purpose that seems to make more sense.

There are all kinds of discussions (and very useful "what works & what doesn't" databases) in this AVS thread (http://www.avsforum.com/avs-vb/showthread.php?t=516559).

Cox gave me the same one, he said it's newer than the 8300.

Interesting.

Cox gave me the same one, he said it's newer than the 8300.

Interesting.What are you talking about??? :confused: It's best to quote the post you are responding to. ;)

Hi,
I have Explorer 8300 DVR and I have Digital cable package from Atlantic Broadband.
I am buying new LCD HDTV TV set (Samsung 4042H).
What is the best possible way to connect the stb to the TV since the stb doesn't have an HDMI port?
I am not going to get HDTV box because the channels I watch aren't available in in HDTV format.

I've read that the best possible way is to use component, but it seems this stb doesn't have a component ports either. So what shoudl I use then? Composite? S-video?

Thanks.

Hi,
I have Explorer 8300 DVR and I have Digital cable package from Atlantic Broadband.
I am buying new LCD HDTV TV set (Samsung 4042H).
What is the best possible way to connect the stb to the TV since the stb doesn't have an HDMI port?
I am not going to get HDTV box because the channels I watch aren't available in in HDTV format.

I've read that the best possible way is to use component, but it seems this stb doesn't have a component ports either. So what shoudl I use then? Composite? S-video?

Thanks.I assume that the DVR that you have is the SA8300 and not the SA8300HD (or SA8300HDC). The SA8300 is SD so you need to get a SA8300HDC (that replaces the SA8300HD) from your cable company. Many cable companies are NOT charging any extra for the HD box. Both of the HD DVRs do have a HDMI port.

What are you talking about??? :confused: It's best to quote the post you are responding to. ;)


LOL, thought I did. You'd think after 4 yrs here I'd know how to do it.

Anyway, my post was in response to receiving the 8240HDC over the 8300HD

The rep at Cox where I picked it up, said it was a "newer" model.

Anyway, it's working great and holds more than my old 8000HD I had.


:D

LOL, thought I did. You'd think after 4 yrs here I'd know how to do it.

Anyway, my post was in response to receiving the 8240HDC over the 8300HD

The rep at Cox where I picked it up, said it was a "newer" model.

Anyway, it's working great and holds more than my old 8000HD I had.


:DGotcha. The 8240HD is the same as the 8300HD, except that it has no analog capability. So your cable system is likely "simulcasting" all SD channels (so you don't need the analog tuners in the 8300). The 8240HDC is the same as the 8240HD, except that it uses a CableCard to comply with the FCC "Integrated Security" ban. It also has a little more memory allocated to applications (not video). Neither has any additional functionality to the user over the 8300HD.

I purchased an 8300HD PVR in Canada with Rogers and when moving down to the US I was told by Rogers it would likely work with Comcast (and this forum seems to confirm this).

However, when I connected the Comcast cable to it, it did not recognize the channels.

Is there something I can do to my box to get it to work with Comcast? Perhaps a hard reset?

I purchased an 8300HD PVR in Canada with Rogers and when moving down to the US I was told by Rogers it would likely work with Comcast (and this forum seems to confirm this).

However, when I connected the Comcast cable to it, it did not recognize the channels.

Is there something I can do to my box to get it to work with Comcast? Perhaps a hard reset?
I would call Comcast and tell them your story. If it's going to work, Comcast will need some information from it. Don't hold your breath though.

I would call Comcast and tell them your story. If it's going to work, Comcast will need some information from it. Don't hold your breath though.

Yes, I did call them and they claimed it was not a supported device which confused me since there are so many people that seem to use it with Comcast.

Yes, I did call them and they claimed it was not a supported device which confused me since there are so many people that seem to use it with Comcast.
Well, they are the final authority. Maybe it's not "supported" because they get no money for it? :rolleyes:

Yes, I did call them and they claimed it was not a supported device which confused me since there are so many people that seem to use it with Comcast.The question is: does the particular Comcast system you are with use SA or Motorola boxes? If that system uses Motorola, there is no way that they can use the SA box.

Both TW & Comcast have systems that use each. Just because it is Comcast (or TW) doesn't mean that any particular system will use one or the other.

But then, again, it simply could be that they have a policy not to support non-leased boxes.

I purchased an 8300HD PVR in Canada with Rogers and when moving down to the US I was told by Rogers it would likely work with Comcast (and this forum seems to confirm this).

However, when I connected the Comcast cable to it, it did not recognize the channels.

Is there something I can do to my box to get it to work with Comcast? Perhaps a hard reset?

It's not only the issue of your cable system being motorola or SA....there are other prohibitors.

The reason you will not get it to work even if your system is SA is that the controller would need the security certificate for that specific box to operate. The encryption key for your box is back at Rogers in CA as you described. Also, a current "customer owned" digital box is not like "customer owned cable modems" and will not be entered into the cable systems local inventory since they did not purchase that box.

Your situation (desire) is partly why the 7/07 mandate went into effect for separable security devices (essentially a newer CableCARD). Now (very soon) you will be able to buy a box just like that 8300 dvr in a retail environment and take it to your home. When calling the cable company you will still have to either pickup or have profssionally installed a M-card in to your new DVR for the authentication to complete. This way you own the device but do not pay the monthly rental costs.

trippn

It's not only the issue of your cable system being motorola or SA....there are other prohibitors.........I can't say that's untrue, but Cox used to sell the boxes (though they stopped right before the SA8300HD came out) at retail (themselves, BB, etc.) and mine (SA3250) came fully boxed. All Cox needed was the Serial Number, MAC Address, etc., all of which is on the tag on the underside of the box. They subsequently quit selling them and I was able to turn my purchase into a lease and eventually an SA8300HD, but there are still a number of purchased SA3100HDs and SA3250HDs being used here without any problems.

That said, I seriously doubt Comcast will authorize a unit purchased elsewhere for use on their system and I doubt Cox here would either, mainly because there are quite a few that had been sold on eBay, perhaps illegally. But, they can be used if the cableco uses that brand and you can get their okay. The problem is you'll need to find someone who understands your request and that will not be a first or even second tier CSR. Good luck.

Hi folks:

Has anyone an idea how it might be possible to change modes from SD to HD (or vise versa) with the remote only on the SA8000 or similar models?

I got a Slingbox working great from SD mode, but when the box is left on HD mode I can't do it remotely. But... I suspect there might be a way, because even though people say that the SD mode can't be used simultaneously with this model, it does actually transmit SD via the PIP while in HD mode.

Or... if that is not possible, any idea for a hack that could enable both SD and HD at the same time on this @#$$#$$$! model?

Or, anyone in Montreal want to trade an 8300 for an 8000?

thanks,

paul r

I couldn't find an answer by searching the forums so here it is quickly:

Cable Provider:Rogers
SARA:1.89.16.2
Ext. HD: 250 GB Western Digital

I understand that the Ext. HD doesn't and shouldn't spin down but
after I turn the power off to the PVR, why won't the internal drive
spin down after the power to the PVR is turned off (as it normally
would without the ext. drive)? (Without the ext. drive connected and
power to the PVR off, all internal drive activity stops.)

I couldn't find an answer by searching the forums so here it is quickly:

Cable Provider:Rogers
SARA:1.89.16.2
Ext. HD: 250 GB Western Digital

I understand that the Ext. HD doesn't and shouldn't spin down but
after I turn the power off to the PVR, why won't the internal drive
spin down after the power to the PVR is turned off (as it normally
would without the ext. drive)? (Without the ext. drive connected and
power to the PVR off, all internal drive activity stops.)IF you are disconnecting power to the 8300 (not simply turning it off via the POWER button), then you might as well shut down power to the ext drive as well.

BUT, if you are turning the Power off using the POWER button, then the DVR is going into a standby mode (so it may record programs while the DVR is "off"), then you need to keep the external drive powered up because the DVR (even in stand-by) might need to use it.

IF you are disconnecting power to the 8300 (not simply turning it off via the POWER button), then you might as well shut down power to the ext drive as well.

BUT, if you are turning the Power off using the POWER button, then the DVR is going into a standby mode (so it may record programs while the DVR is "off"), then you need to keep the external drive powered up because the DVR (even in stand-by) might need to use it.
Hi,

I understand what you are saying concerning leaving the power on for the external HD if I have upcoming recordings. That is why I did say I understood the necessity for always leaving the ext. HD powered up.

My concern is to not wear out the internal HD. As I said in my original post, before I connected an ext. HD my PVR's HD WOULD totally spin down (as evidenced by a complete lack of sound) even if I had preset it to record some future shows. Now that I have an ext. HD connected the internal HD will not totally shutdown, hence my concern for it wearing out.

So are you saying that IF I removed ALL preset recordings that my internal HD would spin down with the ext HD connected? (Not that this would be useful situation: it would miss the point of having a PVR at all.)

My main objective is to not have the internal HD always running with only the power button turning it "off" ...as it behaved before I ever connected the ext. HD. So the question is, am I doing something wrong or there is nothing I can do about it ("it" being accepting that my internal drive is always running and thus wearing out.)?

So are you saying that IF I removed ALL preset recordings that my internal HD would spin down with the ext HD connected?No, I did not say anything like that.

BTW: There is a thread here (http://www.avsforum.com/avs-vb/showthread.php?t=516559) that is devoted to external drives connected to the 8300. Your question would be better asked there.

I've tried using the 3 codes listed for Pioneer in the remote manual- 111. 144, and 383 to set up the remote for the TV. None of these turn off the TV as indicated in the manual. Can anyone provide me with the control code.

Thanks

I recently got an 8240HDC, and I'm experiencing issues with the upconvert-1 setting. My TV only accepts 1080i, so I need 720p to be scaled. Unfortunately, the scaling is super choppy-- like it's dropping frames. 1080i channels play fine, but 720p->1080i is almost unwatchable. This TV used to be attached to an 8300HD, through which the scaled 720 looked fine. Do I have a bad box, or is this an issue with the 8240?

Haven't heard anything like this specific to the 8240, but it is the same as an 8300 without the analog circuitry. One thing I'd try is disabling 720p and switching to Pass-Through. There shouldn't be any difference, but if there is, then it will point to a bad box. If that doesn't do anything, I'd try 1080i and Fixed. Troubleshooting is a bit more problematic with the HDC because of the cablecard circuitry, but I don't know enough about cablecards to know if they could cause a problem like this or not.

Also, it's recommended that you post specific questions in the appropriate 8300 thread. This thread is only designed to point folks in the right direction (see first post) and many 8300 users simply don't read it.

Scientific Atlanta Explorer 8300HDC (High Definition Digital Video Recorder)

Is it possible to switch between tuners on the 8300HDC?
I used to have a DirecTiVo.
A feature that I used a LOT was I switched between the 2 tuners by pressing the down arrow.
This is technically called "Dual Live Buffers".
I have Time-Warner cable in the Cleveland, OH area.

PASSPORT - yes, last I had it, although I do not know if PASSPORT comes on any HDC.
SARA - no, second buffer maintained with PIP or recordings only.
NAVIGATOR - I do not think so, but check the thread.

v/r,
C-F

I do not know if PASSPORT comes on any HDC.Yes it does - just not on TW systems (where they wouldn't pay Aptiv for the needed upgrades for CableCards).

I have a Scientific Explorer 8300 HD (HD-DVR) in NY and I'm trying to connect it to the TV via HDMI. I can get picture, but no sound. Anyone had any luck with this?

I have a Scientific Explorer 8300 HD (HD-DVR) in NY and I'm trying to connect it to the TV via HDMI. I can get picture, but no sound. Anyone had any luck with this?

You have set the audio out to HDMI. Generally the default is Dolby Digital out and won't pass sound through the HDMI connection.

You are right. Thanks. It turns out the HDMI option only appears when the HDMI cable is plugged in so that is why I couldn't find it before.

hi, i just got the scientic atlanta 8300HDC and there is a constant low buzzing that I can hear if I listen carefully? is this standard or no? it's quite annoying, what should i do =(

Been away for a while so I am not sure what goes where any more.

Brighthouse networks central FL
SA8300HD DVR's
All recorded material in HD

After running for a while (many months) it is as if the hard drive is losing space. Recordings last at most a week yet there are only 6 or 7 of them.. they just seem to delete as if there was no room left. It actually deleted one from yesterday

1) Has any one seen this and can it be confirmed?

2) Does any one have the sequence to bring up the diagnostic page so I can see what it says about available space.

As I recall this happend about a year ago and I had to wipe the drives clean. I negotiated with Brighthouse for a credit equal to the rental costs on one of the two DVR's for one year. They sort of acknowledged that it was a problem they knew about. I guess it is time to do it again but this time I will want full credit ofr both units. I don't think they wanted to cause a stir in court over this but I am beginning to get fed up.

If the hard drive is failing (two of them?) there should be messages stating that too many sectors are marked bad. If it is just bad software losing blocks and not recovering space properly, come on that is 40 year old technology.

Appreciate the help

Been away for a while so I am not sure what goes where any more.

Brighthouse networks central FL
SA8300HD DVR's
All recorded material in HD

After running for a while (many months) it is as if the hard drive is losing space. Recordings last at most a week yet there are only 6 or 7 of them.. they just seem to delete as if there was no room left. It actually deleted one from yesterday

1) Has any one seen this and can it be confirmed?

2) Does any one have the sequence to bring up the diagnostic page so I can see what it says about available space.

As I recall this happend about a year ago and I had to wipe the drives clean. I negotiated with Brighthouse for a credit equal to the rental costs on one of the two DVR's for one year. They sort of acknowledged that it was a problem they knew about. I guess it is time to do it again but this time I will want full credit ofr both units. I don't think they wanted to cause a stir in court over this but I am beginning to get fed up.

If the hard drive is failing (two of them?) there should be messages stating that too many sectors are marked bad. If it is just bad software losing blocks and not recovering space properly, come on that is 40 year old technology.

Appreciate the helpPosts still belong in the right thread, how soon you forget. :)

In this case, I believe it's the SARA Tips and Tricks thread. Assuming your have SARA, the first post there tells you how to get into the diagnostics. Also, it's known that if you delete recordings before they are completed, like watching the program live while it's being recorded, the space does not get recovered until the next reboot. I suggest you do a "hard" reboot as outlined in the first post of the Tips thread and see what happens. I've never checked it, but you should be able to check recording space before and after in the LIST menu (press B with the list displayed). Also, I don't mean to treat you like a newbie, but check to make sure you have your recordings set to "Save Until I Erase".

Thanks DoubleDaz, I am a Passport users. I did find the diag info and just looked at the two pvr's. Each of them have 4 hours (4 1 hour programs) waiting to be watched. Each of them is using 126 out of 152 Gbytes of Disc AVR storage So I suspect what you are saying is happening. I am really a little ticked off about this as there is no excuse for it other than putting out a sloppy product. I will check the thread you mentioned since Hard boot might be more machine dependent than OS. I will also look for how to do a hard boot on Passport and see what happens. We always referred to it as a cold boot but perhaps that is different.

Does a hard boot erase what is there (the 4 hours of programs)?

Thanks DoubleDaz, I am a Passport users. I did find the diag info and just looked at the two pvr's. Each of them have 4 hours (4 1 hour programs) waiting to be watched. Each of them is using 126 out of 152 Gbytes of Disc AVR storage So I suspect what you are saying is happening. I am really a little ticked off about this as there is no excuse for it other than putting out a sloppy product. I will check the thread you mentioned since Hard boot might be more machine dependent than OS. I will also look for how to do a hard boot on Passport and see what happens. We always referred to it as a cold boot but perhaps that is different.

Does a hard boot erase what is there (the 4 hours of programs)?I don't know if the processes might different for SARA and Passport, unplugging and replugging power is pretty simple. "Hard" is a term used early on by "vegggas" and it means different things to different people. That's why I refer to the definition I use in my first post there. Basically it's simply holding the Power button while plugging the power back in. Many people don't notice a difference from just plugging the power back in, but the "hard" reboot has resolved problems that a regular reboot hasn't, it all depends on what is wrong. Reboots do not normally erase any recordings, but if there is something wrong with the index that is tagging space as used, there is no telling what might happen. If the recordings are important, I would watch what you have and then try things.

If you don't have a habit though of deleting recordings before they finish, I doubt that is your problem. It's obvious though that something is amiss if 4 1-hour programs are using 126G. And it's weird that it's the same on 2 units, that would tend to point to something you are doing during general use on both units. Not that you are doing anything wrong, just that whatever it is, your use must be pretty much the same on both.

I'm not sure why this occurs, but I agree it seems to be poor programming, something they didn't think about and then handle better. I suppose too that many folks don't delete recordings that are still in progress, so it doesn't show up all that often. But, I'm pretty sure they are aware of it and have chosen not to fix it, or cableco's won't pay them to fit it. :)

FWIW, I currently have 10 HD recordings, from 1-2.5 hours each, and am using 60% of my space. I just deleted 1 1-hour recording and recouped 5% of the space, now 59G free. The problem is that these numbers don't always correlate nicely. 59G out of 152G is closer to 35% free than the 45% free reported on the SARA gauge.

Could someone please tell me how much the Scientific Atlanta 8300HD weighs?

Thank you.

Could someone please tell me how much the Scientific Atlanta 8300HD weighs?

Thank you.

When I remove it today to throw it through the window I'll weigh it first.

I would guess 3 or 4 pounds.

Since I bought my HD TV in September I've had one box go dead within a couple of days and 3 with reboot problems. Waking up this morning my box is in a continuous reboot cycle. I've unplugged it (and replugged it) and it's still rebooting.

I know there's lots of problems with this box and Navigator, but I wonder if there's something in my setup that causes the reboots. It's a pretty vanilla setup - I connect my Olevia 237T to the box via component cables and have both plugged into a power strip (and I didn't have that at first).

Any ideas?

Thanks,
Jim

Since I bought my HD TV in September I've had one box go dead within a couple of days and 3 with reboot problems. Waking up this morning my box is in a continuous reboot cycle. I've unplugged it (and replugged it) and it's still rebooting.

I know there's lots of problems with this box and Navigator, but I wonder if there's something in my setup that causes the reboots. It's a pretty vanilla setup - I connect my Olevia 237T to the box via component cables and have both plugged into a power strip (and I didn't have that at first).I read all 3 threads, SARA, Passport, and Navigator (where this should probably be posted BTW) and this is a first for me. I only have 2 suggestions. If this didn't happen until you added the power strip, remove it temporarily just to see if the reboots go away. I seriously doubt that is the problem though. The only other thing I would try is to disconnect power, then press/hold the Power button when you plug the power back in. Hold it until you see "Boot" in the display or it begins cycling random characters, maybe 5-10 seconds.

I read all 3 threads, SARA, Passport, and Navigator (where this should probably be posted BTW) and this is a first for me. I only have 2 suggestions. If this didn't happen until you added the power strip, remove it temporarily just to see if the reboots go away. I seriously doubt that is the problem though. The only other thing I would try is to disconnect power, then press/hold the Power button when you plug the power back in. Hold it until you see "Boot" in the display or it begins cycling random characters, maybe 5-10 seconds.

I have posted this to the Navigator thread but I don't know if this problem is hardware or software.

The power strip is new with box 4 so that's not it. I've swapped out the box and I'm thinking maybe I'll hook it up to a UPS. I'm either extremely unlucky or I have a power problem.

Hey guys, I scanned through this thread and didn't see anything similar to my problem, so I'm hoping someone will be able to help.

I had my SA8300HD (Time Warner in El Segundo, CA) hooked via HDMI to my H/K AVR 247. Everything was working fine for about a month, then about a week ago I turned on my receiver and received this "machine gun" popping from my speakers. Immediately turned off the receiver and tv, turned it back on again and the popping continued. So, I rebooted the cable box, and now have lost all HDMI connectvitiy (I just get "no signal" when routing through my AVR).

I tried hooking up via HDMI direct to the television, and while a picture appears, it's vibrating, almost as if the refresh rate has gone nuts. Either that or each channel was filmed during an earthquake.

I've gone into the menu and tried to force different resolutions, etc., but the pathway of SA8300HD -> AVR -> TV always results in "no signal." I've been relegated to component output direct to the tv for now, and it works fine, but I'd love to have my HDMI capability back. Any thoughts?

Any thoughts?You don't say if you are using SARA or Passport software and there are separate threads for both (links are in the first post). I don't know if it will help to post in one of those threads though. If you are using SARA, you can try some of the things ("hard" reboot, etc.) that are mentioned in the first post there, but it doesn't sound very promising. I suspect you'll end up replacing the box. Since you've tried the AVR and TV, there is a chance it's the TV HDMI, but the only way to check is to get a different box and the box is generally the culprit anyway.

Hey guys, I scanned through this thread and didn't see anything similar to my problem, so I'm hoping someone will be able to help.

I had my SA8300HD (Time Warner in El Segundo, CA) hooked via HDMI to my H/K AVR 247. Everything was working fine for about a month, then about a week ago I turned on my receiver and received this "machine gun" popping from my speakers. Immediately turned off the receiver and tv, turned it back on again and the popping continued. So, I rebooted the cable box, and now have lost all HDMI connectvitiy (I just get "no signal" when routing through my AVR).

I tried hooking up via HDMI direct to the television, and while a picture appears, it's vibrating, almost as if the refresh rate has gone nuts. Either that or each channel was filmed during an earthquake.

I've gone into the menu and tried to force different resolutions, etc., but the pathway of SA8300HD -> AVR -> TV always results in "no signal." I've been relegated to component output direct to the tv for now, and it works fine, but I'd love to have my HDMI capability back. Any thoughts?
Hmmm, "picture . . vibrating," "lost all HDMI connectivity" and "no signal." Bad HDMI cable?

Does anyone know how to retitle any of our saved programs.
i.e. I have a ozen "EXPLORER" shows, it would be great to be able to retitle as Egypt, China, whatever....

Can this be done?

Thanks in advance
Bob

Does anyone know how to retitle any of our saved programs.
i.e. I have a ozen "EXPLORER" shows, it would be great to be able to retitle as Egypt, China, whatever....

Can this be done?

Thanks in advance
BobNo, it cannot be done.

Time Warner NYC Scientific Atlanta 8300 HD box Firmware/Software Differences? Much finer details on "Guide/Info" pages on a friend's box (plus he has a much nicer remote), versus a much more "old fashioned" looking Guide/Info on mine.
_________________

Gentlemen/Ladies:

I use a Time Warner Scientific Atlanta Explorer 8300HD "box" DVR/cable box combination. i've had it for many months - hard to remember because when one unit freezes up too much or is acting up, I run up to 23rd Street Time Warner's office, stand in line, and had to do an exchange for another box.

My tv is a Sony SXRD XBR1.

When I was at a friend's place a couple of weeks ago, he just got a new Samsung plasma and went to Time Warner to get the same dvr. Oddly, the "Guide" information that shows up on his screen is FAR BETTER and FAR CLEARER and more detailed than mine! i thought it was a matter of Time Warner downloading firmware upgrades to various users over time, and that i might be "next in line" and they might do it late at night, like around 3am or so. After a few weeks, still nothing. Why is it that his cable channel guide/information is SO much better/nicer than mine?

This is a question that the telephone people at Time Warner could not answer as they only care about "no picture" or things like that.

Thank you in advance and hope to hear some good advice from you all. I hope that I don't have to unplug everything and take the box to be exchanged at 23rd Street Time Warner yet again! Oh, one more thing, his remote that he got from Time Warner with his DVR is far newer than mine: it looks spiffier and just generall more fancy. I'm hoping that all this extra info will help give you guys clues as to why my "Guide" pages are so antiquated looking!

Thx!

You might check out these threads to see the different software versions (from the first post in this one...)

SA 8000HD & 8300HD w/ Passport software (TWC) (http://www.avsforum.com/avs-vb/showthread.php?p=4447772&&#post4447772)

Time Warner Navigator (http://www.avsforum.com/avs-vb/showthread.php?p=8434087&&#post8434087)

Or go to the Local TV area and look in the NYC thread.

v/r,
C-F

You might check out these threads to see the different software versions (from the first post in this one...)

SA 8000HD & 8300HD w/ Passport software (TWC) (http://www.avsforum.com/avs-vb/showthread.php?p=4447772&&#post4447772)

Time Warner Navigator (http://www.avsforum.com/avs-vb/showthread.php?p=8434087&&#post8434087)

Or go to the Local TV area and look in the NYC thread.

v/r,
C-Feieio's question was also posted in the Passport thread (which is what he has) and is being discussed there. Looks like his friend has Navigator on an 8300HDC, but we're not totally sure yet.

I am setting up a friend's HT and need to know what kind of digital audio out's the SA 8000HD DVR has. And, once digital audio cable is connected to a receiver, do I have to turn ON Digital outs or is it automatic? Thanks!

I am setting up a friend's HT and need to know what kind of digital audio out's the SA 8000HD DVR has. And, once digital audio cable is connected to a receiver, do I have to turn ON Digital outs or is it automatic? Thanks!Don't know off-hand, but why not check SA's documentation here (http://www.scientificatlanta.com/Products/consumers/new_explorer8000HD.htm) and ask your friend? Near as I can tell by looking at the pictures though, it only has digital coax out, no optical. Since it uses the same software as the 8300, I assume there is a General Settings/Audio: Digital Out option too. You are sure it's the 8000 and not the 8300? If it's the 8000, does he own it? If not, he might want to consider swapping it for an 8300. Just a thought.

Don't know off-hand, but why not check SA's documentation here (http://www.scientificatlanta.com/Products/consumers/new_explorer8000HD.htm) and ask your friend? Near as I can tell by looking at the pictures though, it only has digital coax out, no optical. Since it uses the same software as the 8300, I assume there is a General Settings/Audio: Digital Out option too. You are sure it's the 8000 and not the 8300? If it's the 8000, does he own it? If not, he might want to consider swapping it for an 8300. Just a thought.

Thanks, I found the manual after posting here. I am sure he is leasing via Charter. Is there a reason he should ask for an 8300? Sorry if this is a dumb ? as I am a DTV customer and have no idea about and cable box hardware.

Thanks, I found the manual after posting here. I am sure he is leasing via Charter. Is there a reason he should ask for an 8300? Sorry if this is a dumb ? as I am a DTV customer and have no idea about and cable box hardware.Not dumb at all. The 8300 is a better unit, has more connections (HDMI, Digital Optical), is newer, etc. Way back when, the software was different to, but AFAIK today, they both have the same options, etc. I also seem to remember some problems with output formats, but it's been a long time. If he's happy with the 8000 though, that's fine too.

All
Everynight my 8300 hd sara HDD turns on/off, on/off several times during the night. Just the HDD.
Cable company says this is normal.
Any comments?

All
Everynight my 8300 hd sara HDD turns on/off, on/off several times during the night. Just the HDD.
Cable company says this is normal.
Any comments?Yes, it's normal.

All
Everynight my 8300 hd sara HDD turns on/off, on/off several times during the night. Just the HDD.If it's really bothersome, you can try tuning both tuners to a non-buffering channel. However, as you can imagine, that gets to be a hassle rather quickly.

Double DAZ
Please explain what you meant by setting to a non buffering channel.
(I am not recording during these times at night when the HDD goes on/off.)

I was under the impression that the HDD was either upgrading SW or defragging or the cable company was looking to see we we all had recorded.

Thanks in advance

Bob

Please explain what you meant by setting to a non buffering channel. (I am not recording during these times at night when the HDD goes on/off.)No, but the DVR only goes into Standby mode when turned Off, it is never fully Off unless you pull the power plug, and may still be buffering content. You don't mention your location, cableco, or software, so it's difficult to tell.

Also, this thread is for general questions to help us point you to the right thread, those mentioned in the First Post and in my signature.

I was under the impression that the HDD was either upgrading SW or defragging or the cable company was looking to see we we all had recorded.Sometimes it is, especially updating the IPG, and that's why I say "try". But, updating software/IPG happens with or without a DVR, so the HDD is not necessarily being used for that.

There is some info on this in the First Post in the SARA Tips thread (link is in my signature). I suggest you read some of that and, if you have SARA, you can try some of the other tips there.

The reference to non-buffering channels is in the HDD Defrag section. Basically, you find a channel, like a Music channel, that doesn't buffer on your system. This is really just a channel that you can't record or use the FF/REW features. I don't know that we have any such channels here, but then I really haven't checked. I do know I can record the Music and PPV channels here though.

This may put the DVR into defrag mode, but that won't last all night every night and the HDD should stop after awhile. Depending on software, the HDD may spin down when not being used.

BTW, I assume we are talking about a bedroom DVR, though I have never heard mine at night.

Hi Guys. I own an 8300HD (lease actually) connected to a Samsung plasma. I recently posted a bug to the yahoo group, that I've been suffering with for a few months. I thought I would share it with you guys for confirmation...

If you have a moment, please try this out on your SA8300HD running SARA.
I am on cablevision/iO on LI in NY if it makes a difference:

Go into the guide, and select THEME on the bottom left. Select a theme
your interested in (I like documentary). Now go from the day you are
on, into the next one .. just by scrolling down (not using the B
button to change days). Here is the problem ... once you get to
Midnight, you can no longer hit the record button on your remote!! If
you do, it will simply take you to that channel, but not bring up the
"record this program" screen.

Weird right?? It is bothering the hell out of me because I use this
method to scroll through and record all the shows I may like. But,
once i get into "tomorrow's" programming, my method doesnt work. I
have to instaed use the B button, and then scroll to where I was.
Interstingly, where I was NEVER matches up (try to find the same
program using both methods)

Also happen to you guys?

Happy New Year everyone.

I am a current TWC subscriber with Navigator in KC.

I'm currently have the "Audio" setting to HDMI, with the HDMI running from the 8300 to my Pio5070.

I'm adding a receiver this weekend and will continue to leave the 8300 connected to the Pio for video. On the audio side I'm going to connect an optical cable from the 8300 to the Onkyo. For this type of setup do I need to choose "Dolby Digital" or "Other" under the audio settings on the 8300?

Through a search of the thread it seems as if the Dolby Digital is the correct setting. Just looking for some confirmation if possible.

Thank you for your time and help.

Skid

Also happen to you guys?Yeah, it does. I never use it though, so I never ran into the problem. Most of us using the 8300 with SARA have given up on the search. You might want to check out the SARA Tips&Tricks thread though. This thread is not designed for specific questions, just questions on which thread to post in.

Happy New Year everyone.

I am a current TWC subscriber with Navigator in KC.

I'm currently have the "Audio" setting to HDMI, with the HDMI running from the 8300 to my Pio5070.

I'm adding a receiver this weekend and will continue to leave the 8300 connected to the Pio for video. On the audio side I'm going to connect an optical cable from the 8300 to the Onkyo. For this type of setup do I need to choose "Dolby Digital" or "Other" under the audio settings on the 8300?

Through a search of the thread it seems as if the Dolby Digital is the correct setting. Just looking for some confirmation if possible.

Thank you for your time and help.

SkidI suggest you post your question in the Navigator thread (see my signature for link). This thread is mainly to guide folks to the correct threads for their software/hardware.

hi, i just got the scientic atlanta 8300HDC and there is a constant low buzzing that I can hear if I listen carefully? is this standard or no? it's quite annoying, what should i do =(

My 8300HDC does the same buzzing thing, very annoying and very distinct unless the volume is turned up pretty high. The previous non-HD model did the same thing - surprised haven't been able to find further insight on this particular issue thus far.

My 8300HDC does the same buzzing thing, very annoying and very distinct unless the volume is turned up pretty high. The previous non-HD model did the same thing - surprised haven't been able to find further insight on this particular issue thus far.I got a new TV stand recently and also noticed a buzzing. My cause was a bit different, but was simply my external hard drive resonating on the shelf it was on. As the drive of the 8300 is spinning much of the time, it can have a similar impact. I solved my problem by putting the drive on a piece of foam. That might not be the right solution for the 8300, but some beefing up of what the 8300 is sitting on might be in order.

I believe with the earlier Passport software you could somehow set the retention time for recorded programs, i.e. 1 week, 1 month, until space needed, permanently.

I cannot find any such option with my SA8300 HDC using Mystro. Do I have similar capability and if so where or how.

Thanks,

Dennis

You should post this in the Navigator thread, see the link in my signature.

This probably has been asked thousands of times but here it goes again. I purchased a SA 8300HD.....used....that was, obviously, used with a Comcast system. Is it possible to set it up for use with my Time Warner service I have here in Raleigh/Durham. It just keeps coimg up with 'Call your cable servce...you've been disconnected". I already have a SA 8300HDC in another room. Thought it would be as simple as to connect in another room ,,,,but nope. Any direction would be greatly appreciated - Jumbo

This probably has been asked thousands of times but here it goes again. I purchased a SA 8300HD.....used....that was, obviously, used with a Comcast system. Is it possible to set it up for use with my Time Warner service I have here in Raleigh/Durham. It just keeps coimg up with 'Call your cable servce...you've been disconnected". I already have a SA 8300HDC in another room. Thought it would be as simple as to connect in another room ,,,,but nope. Any direction would be greatly appreciated - JumboYes, it has (been asked thousands of times). The answer is that you likely purchased a STOLEN unit. TW just will not "authorize" it. The mechanism is that the SA8300 has an embedded serial number. When you first plug the unit in, the box looks for authorization, software, etc from the cable head end. The cable company has a database of cable boxes they own, and what services that box is authorized for. It didn't find your box there so you got that message.

This probably has been asked thousands of times but here it goes again. I purchased a SA 8300HD.....used....that was, obviously, used with a Comcast system. Is it possible to set it up for use with my Time Warner service I have here in Raleigh/Durham. It just keeps coimg up with 'Call your cable servce...you've been disconnected". I already have a SA 8300HDC in another room. Thought it would be as simple as to connect in another room ,,,,but nope. Any direction would be greatly appreciated - JumboAll you can do is call the cableco, they have to enter it into their system, though my guess is they won't. In any case, there is nothing you can do without them, so make the call and find out if they will enter it into their system or if you need to try to resell it. Let us know what they tell you (I would say when they stop laughing, but I won't, you may just get lucky).

The problem is that a lot of these are stolen units (as The Other Dave mentioned), but even if you legitimately bought it from someone who bought it new, like someone from Canada or even here in Phoenix before they switched to rentals), another cableco is under no obligation to support it. Sooner or later though, these things will go retail and then they will support them. They already allow the Tivo S3 and Tivo HD, so suspected theft is the only reason I can think of that will keep them from supporting your unit. In fact, if they want to take this far enough, there is probably no reason they can't send the serial number to other cableco's to find out just where it came from.

Thanks for the info Dave. I have called and TW said they only support "their" issued equipment but will open up to all in Feb 17, 2008. Looks like I'll put it up in storage till then.
Thanks again!
Jumbo

Thanks for the info Dave. I have called and TW said they only support "their" issued equipment but will open up to all in Feb 17, 2008. Looks like I'll put it up in storage till then.
Thanks again!
JumboDid you mean 2009? That's the OTA analog shutoff.

Right....2009.

Did you mean 2009? That's the OTA analog shutoff.This sounds typical: The CST has no answers for you, but has some vague idea that "something" happens 2/17/2009, so he/she gives you that.

For the record: What happens on 2/17/2009 has nothing to do with cable boxes. The only thing that happens regarding cable on that date, it that they are required to provide connection for analog SD sets for qualified local OTA stations that are shutting off their analog service on that date.

For the record: What happens on 2/17/2009 has nothing to do with cable boxes. The only thing that happens regarding cable on that date, it that they are required to provide connection for analog SD sets for qualified local OTA stations that are shutting off their analog service on that date.Of course, that's true, but it could also be that they are making a corporate decision to support 3rd party units that comply with tru2way at the same time as the analog shutoff. I think many cableco's are trying their best to have tru2way implemented by the analog cutoff date and then fully open their systems to devices sold in retail stores, as well as any other user-owned devices.

Of course, that's true, but it could also be that they are making a corporate decision to support 3rd party units that comply with tru2way at the same time as the analog shutoff. I think many cableco's are trying their best to have tru2way implemented by the analog cutoff date and then fully open their systems to devices sold in retail stores, as well as any other user-owned devices.I doubt it. I know that there is a lot of misunderstanding about several FCC dates & rulings and these things get passed on in the weirdest ways!

BTW: Actually the FCC had stated a goal of cable having "two way consumer owned navigation devices" available by the analog shut off - so maybe.

BTW#2: A SA8300HD purchased off e-bay or something is not a "tru2way" device. So even if 2/17/09 was some magic date when they would "support" "tru2way", that wouldn't include his unit.

I asked this in another thread, but I'll ask it here as well.

How do you stop the Time Warner SA8300 HDC from auto adjusting the standard definition 4:3 content? My brother has a Pioneer 5080HD and wants to use the TV's stretch modes rather than the cable box's. Unfortunately the cable box seems to be automatically attempting to auto adjust the content to fill the screen, which works sometimes but doesn't others. The stretch modes on the TV look better than the ones on the cable box, so we'd like to only use the TV's and disable the box from doing any video processing.

Anyone have any suggestions?

P.S. The 8300HD was pretty good, but the 8300HDC sucks.

BTW#2: A SA8300HD purchased off e-bay or something is not a "tru2way" device. So even if 2/17/09 was some magic date when they would "support" "tru2way", that wouldn't include his unit.I agree and tried to word my whole response to include "any" user-owned hardware, even suspect eBay items, along with the tie-in to the tru2way initiative. :) I'm just anxious to see if the retail stuff pans out the way I think it will, though it may take a bit.

How do you stop the Time Warner SA8300 HDC from auto adjusting the standard definition 4:3 content? My brother has a Pioneer 5080HD and wants to use the TV's stretch modes rather than the cable box's. Unfortunately the cable box seems to be automatically attempting to auto adjust the content to fill the screen, which works sometimes but doesn't others. The stretch modes on the TV look better than the ones on the cable box, so we'd like to only use the TV's and disable the box from doing any video processing.I don't know, I'm not flamiliar with Navigator options, but he might check what resolutions he has enabled. Generally, the TV can be set to expand/stretch 480i/p resolutions and leave 720p/1080i unchanged. He should also check to see if there is a Pass-Through or Auto-HDMI (if he's using HDMI) setting to make sure the 8300 passes the signals through untouched.

I don't know which other thread you posted, but there is a Navigator link in my signature.

I don't know, I'm not flamiliar with Navigator options, but he might check what resolutions he has enabled. Generally, the TV can be set to expand/stretch 480i/p resolutions and leave 720p/1080i unchanged. He should also check to see if there is a Pass-Through or Auto-HDMI (if he's using HDMI) setting to make sure the 8300 passes the signals through untouched.

I don't know which other thread you posted, but there is a Navigator link in my signature.
Thanks for the info. He's using HDMI so when he tries to set what resolutions get passed through he receives a message saying something to the effect of:

Setting is disabled when using HDMI for connectivity.

Weird, eh?

He hates the 8300HDC and I'm now beginning to as well, and I don't even use one. :)

Thanks for the info. He's using HDMI so when he tries to set what resolutions get passed through he receives a message saying something to the effect of:

Setting is disabled when using HDMI for connectivity.

Weird, eh?

He hates the 8300HDC and I'm now beginning to as well, and I don't even use one. :)Let's separate the HDC from the Navigator software. I don't think you'd be alone in your dislike of Navigator, but I've got to believe it will get better. The hardware itself seems to be okay, but there are still some cablecard-related quirks that need to be ironed out, etc.

One thing he might try is to temporarily use Component to set things the way he wants and then reconnect with HDMI to see what happens. I don't know all there is to know about HDMI, but I "think" it's supposed to pass all resoutions, though I think they have to be enabled first. Of course, I could be wrong, but if I am, if nothing else maybe someone else will chime in to correct me. The thing is though that this thread is really not for posting questions, it's mainly here to point to the other threads, so there's no telling how many users read it.

Let's separate the HDC from the Navigator software. I don't think you'd be alone in your dislike of Navigator, but I've got to believe it will get better. The hardware itself seems to be okay, but there are still some cablecard-related quirks that need to be ironed out, etc.

One thing he might try is to temporarily use Component to set things the way he wants and then reconnect with HDMI to see what happens. I don't know all there is to know about HDMI, but I "think" it's supposed to pass all resoutions, though I think they have to be enabled first. Of course, I could be wrong, but if I am, if nothing else maybe someone else will chime in to correct me. The thing is though that this thread is really not for posting questions, it's mainly here to point to the other threads, so there's no telling how many users read it.

Oh my fault. Thanks for answering my question though.

Oh my fault. Thanks for answering my question though.Not to worry, just a pet peeve of mine. :)

I see you posted over in the SARA thread, but I think he's running Navigator on the HDC. They do behave differently, bit maybe someone in the SARA thread will have some more/better advice to give you.

Just got comcast SCI ATL 8300 HD box in Punta gorda FL and having a problem in that when I schedule recording from guide it is recorded in segment as 1 minute three times and 57 minutes for the remaining segment or it does not record last segment at all. Is my box defective or is software faulty, anyone know how to fix it.

Navigator system on comcast box

Navigator system on comcast boxYou really should post this in the Naviogator thread. We've all had problems at one time or another with fragmented recordings and it's generally due to poor/fluctuating signal levels, software problems, etc. I haven't seen if for well over a year, but I regularly check my levels, etc. If it is a problem with Navigator, they will know in that thread. You won't get many views in this thread.

New to this thread...just curious if this is the main thread for SA 8300 HD DVR's?

Thanks,
Michael

New to this thread...just curious if this is the main thread for SA 8300 HD DVR's?It is, but only insofar as it offers links to specific 8300 threads in the first post. Folks will answer questions here or direct you to one of the specific threads if you can't figure which one out yourself, but very few folks keep up with this thread, so the number of views will be limited.

New to this thread...just curious if this is the main thread for SA 8300 HD DVR's?

Thanks,
MichaelYes, it is the main thread for SA 8300 HD DVRs, but there are specific threads for the different Operating Systems used on the SA 8300 HD DVRs (SARA, Passport, and Navigator). These threads have a lot more information and are viewed by a lot more people. To determine what Operating System who have click on SARA in my signature and read the first post. You have a better chance of finding an answer in the specific Operating System thread. Click the appropriate link in my signature for your specific Operating System. This thread is for general questions not related to a specific Operating System.

Sorry if this has already been asked.
Other than the cable card, are there any differences between these two units?

Thanks!

Sorry if this has already been asked.
Other than the cable card, are there any differences between these two units?That's kind of difficult to answer. Functionally, the answer is no. They both have the same capacity for recording and they both use the same software (at leastr as far as SARA is concerned), though the HDC version has obviously added CC support. I should mention that there can be cablecard problems that do affect overall functionality in the HDCs, but aside from that the basic functions are all the same.

Under the cover, I don't know. Sure, there is the CC slot/hardware, but I don't know if the HDC has slightly more RAM, being newer, or if some other chips have also been upgraded, also because it is newer. Do you have specific questions in mind? If so, you might want to post them in the applicable thread to get more views and the right answers.

Sorry if this has already been asked.
Other than the cable card, are there any differences between these two units?

Thanks!Hi neighbor. There have been problems with these in the Rochester market - avoid it if you can.

Hi neighbor. There have been problems with these in the Rochester market - avoid it if you can.

Agreed. The HDC with the OCAP software is not stable.

Agreed. The HDC with the OCAP software is not stable.I assume you mean TWCs Navigator software, not tru2way (OCAP)???

I assume you mean TWCs Navigator software, not tru2way (OCAP)???The jury's still out. There have been several people on the Navigator forum report problems with OCAP boxes, but no one can really say for sure if there is systemic problems with either SW or HW. I went through 2 STBs before hitting a good one. I've now gone more than 3 weeks without a reboot and the system has been solid. One out of three doesn't sound good, but how many people with no problems take the time to seek out these forums just to tell us so?

I assume you mean TWCs Navigator software, not tru2way (OCAP)???

No, I meant OCAP. My first STB was an 8300HD, boxes 2 through 5 were HDC's, and box 6 is an HD. I've not had any problems with the HD. Granted, it's running Passport but Navigator is just around the corner in my area. It will be interesting to see how my HD reacts to Navigator.

The HD is a MUCH stabler box in my experience (my HDC might reboot 3x a day). I think the difference is OCAP and the TW techs I've spoken to seem to agree.

And I agree with what I think you mean, Navigator is not as stable as Passport (I have no experience with SARA).

-- Jim

Jim,

I guess I'm still a bit confused. I believe there are versions of software around that purport to be tru2way compatible, but I didn't think anyone had actually implemented tru2way yet (or at least not very many). There is a big difference between the IPG software (Navigator, Passport, and SARA) and the underlying tru2way software. AFAIK, the HDC boxes being used so far face 2 problems; Navigator and Cablecards.

The problem I have is people keep referring to the 8300HDC as a tru2way (OCAP) box when all it is is a Cablecard-enabled 8300HD. Some may be running tru2way-compatible software (like Navigator) that is causing problems, but most seem more prone to Cablecard problems. The fact that so many HDCs running different software are having problems would seem to point to Cablecards as the cause. To be sure, Navigator has it's own set of problems, but I think they are separate from the Cablecard problems.

I'd be curious to know if your cableco has indeed implemented tru2way, and if they have, how do you know?

BTW. Did you notice that you double-posted?

Jim,

I guess I'm still a bit confused. I believe there are versions of software around that purport to be tru2way compatible, but I didn't think anyone had actually implemented tru2way yet (or at least not very many). There is a big difference between the IPG software (Navigator, Passport, and SARA) and the underlying tru2way software. AFAIK, the HDC boxes being used so far face 2 problems; Navigator and Cablecards.

The problem I have is people keep referring to the 8300HDC as a tru2way (OCAP) box when all it is is a Cablecard-enabled 8300HD. Some may be running tru2way-compatible software (like Navigator) that is causing problems, but most seem more prone to Cablecard problems. The fact that so many HDCs running different software are having problems would seem to point to Cablecards as the cause. To be sure, Navigator has it's own set of problems, but I think they are separate from the Cablecard problems.

I'd be curious to know if your cableco has indeed implemented tru2way, and if they have, how do you know?

BTW. Did you notice that you double-posted?

I didn't know what tru2way was until just now, it seems to be the new name for OCAP. (Engadget article here (http://www.engadgethd.com/2008/01/07/opencable-officially-becomes-true2way/)). I'm saying OCAP because all my dearly departed HDCs said OCAP during the boot process and the techs called it an OCAP box.

Thanks for the heads up, I didn't see the double-post. It's gone.

I didn't know what tru2way was until just now, it seems to be the new name for OCAP. (Engadget article here (http://www.engadgethd.com/2008/01/07/opencable-officially-becomes-true2way/)). I'm saying OCAP because all my dearly departed HDCs said OCAP during the boot process and the techs called it an OCAP box.Ok, that's what I figured. I just wanted to make sure I haven't missed anything. It really amazes me just how little techs know, or care to know. I can understand why they call it an OCAP box because of what you see during the boot, but it seems to me it tends to spread misinformation and leads to confusion. Oh well, pretty soon they will all be tru2way and they will still be calling them OCAP. :)

Thanks for the heads up, I didn't see the double-post. It's gone.Thanks.

Originally Posted by davehancock
Hi neighbor. There have been problems with these in the Rochester market - avoid it if you can.Agreed. The HDC with the OCAP software is not stable.The "C" boxes here (as with absolutely all SARA based TW systems) use SARA and are not using OCAP. Though the "C" boxes are OCAP capable, the only place that TW has used OCAP is on Passport systems where the have deployed the OCAP version of Navigator on the "C" boxes. It appears that the problems with Navigator are much greater than the problems with SARA based "C" boxes. But some of those problems (as seen on SARA systems) are apparently due to the "C" box, or underlying firmware.

Thanks. I'll stick with my 8300HD then, as I was able to get it working with my external hard drive again after replacing the enclosure. In the process of debugging, I picked up another STB (the HDC version), and, before I returned it, I just wanted to make sure I was making the right choice.

Thanks for your help!

Craig

I have TWC in NYC, I saw with the hdmi connection now with the 8300hdc there is an auto select feature pertaining to resolution setting. You can now select the various resolutions unlike before. The problem is, everytime I turn on the tv the screen is displayed in normal mode eventhough the cable box is set to stretch mode. If I change to componenet cables the tv turns on fine in stretch mode. Is anyone else having this problem.

Do all 8300HDC's suck as bad as I think they do?

The 1st one I got had a bad hard drive. It would always say the recording function is unavailable and I couldn't watch any shows I recorded. I finally got sick of it and got a new one.

Now, the 2nd one I have is constantly messing up. Sometimes when I go from one resolution on a channel (from 720p to 1080i or to 480i) the screen goes blank. Now, I'm trying to watch a show I recorded and it's showing the recorded show intertwined with the channel I was on before.

I'm really starting to hate these boxes.

Do all 8300HDC's suck as bad as I think they do?

The 1st one I got had a bad hard drive. It would always say the recording function is unavailable and I couldn't watch any shows I recorded. I finally got sick of it and got a new one.

Now, the 2nd one I have is constantly messing up. Sometimes when I go from one resolution on a channel (from 720p to 1080i or to 480i) the screen goes blank. Now, I'm trying to watch a show I recorded and it's showing the recorded show intertwined with the channel I was on before.

I'm really starting to hate these boxes.

I can't believe no one's answered this after 2 days.

All 4 of mine sucked.

Yeah. I don't understand why cable companies would use this as their HDDVR. It's such a horrible, horrible product.

What's to answer? The HDC models do seem to be suffering a lot of problems, so you simply exchange them until you get one that works. Unfortunately, when a bad unit is turned it, it oftentimes just gets recyled and the next user is frustrated. It doesn't help that those of you with TWC might also be getting the Navigator software with them , and that has it's own set of problems. Even those with SARA get frustrated because it's certainly not up to Tivo standards. The HD models have fared better, I and others have had ours for over 3 years with no problems. A lot of problems are due to poor signal levels, but it is unusual to go through 4 units before getting one that works. It's also unknown how many problems are actually caused by the cablecards. Even Tivo HD users have problems getting cablecards to work and that's why the cableco's roll techs to do the install. Of course, you can always buy a Tivo HD, but then you'll miss out on any channels that are sent via SDV until the USB adaptor becomes available. Once units hit the retail markets, problems should go away or they won't stay in business. Even though my HD unit works fine, I certainly would not buy one. Retail units need to be a lot better and offer more features, that's for sure.

As for why cableco's use them, it's because they're realtively cheap compared to the alternatives, simple economics. Also, you tend to read the negative reports in these forums. If things were really as bad as they appear, both Sisco and Motorola would be out of business.

csr rep here from twc, yeah the 8300 series boxes are a huge pain. Although I do have a 8240HDC from Cox, i havent had any problems so far. Most of the problem calls I get are about 8300 boxes and the new navigator makes it 10x worse. I really hate that I have to tell people to go to the store to replace or have to schedule a tech but its all that I can do. Its weird but Cox equipment works great, my 8240 doesnt act like my customer's boxes at all. I had actually requested a 8300 too but the guy said 8240 was newer so I just said okay.

Whats it mean if the picture repeatedly freezes and won't unfreeze until you change the channel and then go back?

.

I want to post here before starting a new thread so....

I have an 8300HD and I was reading about a firmware update that was mandated a couple months ago enabling the firewire link for whatever reason. Anybody know if is possible to use the 8300HD with a PC and exactly how it works? Would I be able to use it as a TV tuner in Media Center?

Thanks!

There are at least 2 threads devoted to that topic and you should check both of them. The link for at least one is in the first post in this thread.

Can't seem to find the remote code for Oppo dvd players,any help appreciated,Thanks.SA 8300 HD

Is anyone having sync issues with the SA4250HDC with HDMI? On SD channels, after 10-15 mins, the video lags the audio. As more time passes, the delay becomes greater. It doesn't happen on HD channels. And switching from the SD channel to a HD one and back again restores sync. This is the second 4259HDC we've had and both had the problem.

The other STBs in our house are 8300HD, but we do not need DVR at this location. The 8300HD does not have the sync problem. Comcast is coming this weekend to swap the 4250HDC for an 8300HD. Since we do not need - nor want to pay for - the DVR, they will not activate that function. They told me that they are standardizing on having only one box and activating or not activating features/functions as customers need them.

- Jeff

I had something weird happen while watching TWC NY through a SA8300HD using HDMI with Passport software the other night: The screen went to bright orange on all channels but the audio was unaffected. All menus on my Plasma worked normally and OTA channels were all normal, as was DVD through the other HDMI input. The only fix was a soft reboot of the STB. Has anyone seen this before? Thanks.

i had the same problem with twc explorer 8300hdc box would get a red screen with just audio , so i had too reboot to get back to normal..

the 8300hdc has things not as good as the 8300hd which i use to have , like when im watching a recording i cant fast forward by 15 mins , by pressing the right arrow key on the remote like i use too on the 8300hd, also when doing a series recording you cant put it by a time and day of the week..

the 8300hdc has things not as good as the 8300hd which i use to have , like when im watching a recording i cant fast forward by 15 mins , by pressing the right arrow key on the remote like i use too on the 8300hd, also when doing a series recording you cant put it by a time and day of the week..

That has nothing to do with the hardware of the HD vs HDC models, which are, technically, the same thing (HDC has more memory though). It has to do with the SOFTWARE AND OPERATING SYSTEM VERSIONS USED BY YOUR CABLE CO!
Much like how on a typical Dell PC your desktop and navigation will be different depending on wether you are using Win2000, WinXP Home or Vista. It's the same machine, just different OS for a different look and feel.

vegggas

the 8300hdc has things not as good as the 8300hd which i use to have , like when im watching a recording i cant fast forward by 15 mins , by pressing the right arrow key on the remote like i use too on the 8300hd, also when doing a series recording you cant put it by a time and day of the week..It sounds like your old 8300hd used Passport, while your new 8300hdc uses Navigator.

Is this correct?

Click on the appropriate link in my signature for more information about each Operating System.

i had the same problem with twc explorer 8300hdc box would get a red screen with just audio , so i had too reboot to get back to normal..
Good to know I am not alone with this weird behavior.

yes you are correct the 8300hdc users Navigator , dont think i like it as much as the passport

How is the 8240HDC different from the 8300HDC?

How is the 8240HDC different from the 8300HDC?
It doesn't have an analog tuner, digital only.

I had a weird experience with my 8300HDC. Last night the box froze to all commands. I hit the off on both the remote and the box and the power light(that little circle thingy on the box) went out yet the box remained on. Had to do a power cord pull to re-set it.

anyone else seen anything like that before?

I had a weird experience with my 8300HDC. Last night the box froze to all commands. I hit the off on both the remote and the box and the power light(that little circle thingy on the box) went out yet the box remained on. Had to do a power cord pull to re-set it.

anyone else seen anything like that before?
Yup, many times. Both with 8300HD(&C) and 4250HDC.

Has anyone had the Blue or Green screen problem, where all you get is sound and no picture and all you can do to fix it is to reboot the box
i have the 8300hdc with TWC and when i had the 8300hd i never had this problem..

Yes I have had this problem several times with my SA8300HD box through TWC necessitating a reboot for correction . I am using HDMI connection if that has anything to do with it. The problem is very intermittent.

Yes I have had this problem several times with my SA8300HD box through TWC necessitating a reboot for correction . I am using HDMI connection if that has anything to do with it. The problem is very intermittent.

well it would nice if twc can do a update to fix this problem, as well as some of others software problems like what happen to manual recording and choose by day of week and time to record a certain program , like it was in 8300hd (passport i think)

I have the Scientific Atlanta 8240HDC. I connected a sata-drive to it and the drive works fine.

Recording is done to the external drive.

This one:

Fantom GD500EU 500GB USB 2.0 / eSATA Silver GreenDrive

After a few recordings I unpluged the drive from the dvr and connected it to my laptop pc. The drive is recognized, but windows xp does cannot see the files on the drive.

What is the file system the dvr uses ? Is there a driver or something so I can see the files on the ext. hard drive in windows ?

Thank you !

What is the file system the dvr uses ? Is there a driver or something so I can see the files on the ext. hard drive in windows ?
No, there isn't and even if there were, the recordings are encoded to only playback on the DVR they are recorded on. That means that if you have to replace your DVR, you lose everything you have recorded. If you check the FIrst Post, you will see that there is threads dedicated to SATA and to recording to a PC using Firewire.

I had a DVB-S card with a ci - module in my pc before I had to switch to digital cable. That was pretty simple. I could record whatever I wanted and burn it to dvd with simply pressing some buttons on the remote.

Firewire on the dvr does not work, the mpeg - files have 0 byte.

How can I build a dvr like the one I had with satellite ? What pc-card would work ?

Thank you .

How can I build a dvr like the one I had with satellite ? What pc-card would work ?
I have no idea, but you really need to take this question to the Recording To A PC thread if you want to get some answers. Very few folks read this thread because it is just for getting directions to a more appropriate thread.