I think you misunderstand. He was saying that he only received ~20 channels without CableCard.

He was also told that most digital channels would be put in the clear on QAM in April, eliminating the need for a CableCard [to receive most channels]. I'll have to look into that.
If Verizon can remotely control the output of digital cable channels at the ONT, I can see why they might allow the non-premium digital QAM channels to be unscrambled on the co-axial input into the house. But without a cable card, wouldn't most of the channels show up at odd QAM channel numbers? I'm not clear on how PSIP and channel mapping works for QAM signals, so I don't know if they could add station mapping info to the national cable channel data so the QAM capable STB or TV puts CNN at channel 80 and so on.

I recently did a clear QAM channel scan for Verizon (Washington Metro area). The Samsung put the major HD locals and their SD sub-channels at the mapped channel numbers: 4-1, 4-2 (WRC); 5-1 (WTTG); 7-1, 7-2 (WJLA); 9-1, 9-2 (WUSA), 26-1, 26-x (WETA) and IIRC, 20-1 and 50-1. The rest of the SD local channels ended up at channels such as 66-101, 65-1014, and so on along with a lot of blank sub-channels which were presumably scrambled. What surprised me was having the HD channel show up at 4-1 which is the broadcast channel for WRC-DT 4. This was the cable signal, not OTA as the antenna was disconnected. If I understand this, Verizon must be passing the PSIP info along for these stations rather than stripping it out, correct?

If they can add mapping information to the channel without a need for cablecard, this would be very useful as most HD TVs with ATSC tuners have clear QAM capability. For example, this would allow a lot of people to bypass the Motorola 6416 when watching the national cable channels live and get perhaps a better picture than what the Motorolas put out. But I would take all this speculation with a large grain of salt because I don't trust the CSRs to be correct when it comes to more technical issues.

I have been meaning to assemble a complete list of which clear QAM channels I get on Verizon & where for the Washington Metro line-up. I may do that this weekend and post that here if there is an interest.

It was reported in another forum that Comcast SportsNet Mid-Atlantic HD was supposed to be available by the realignment, but that negotiations fell through. Looks like we DC metro people won't get it for a while. :(

Can you please post the link?

http://www.dslreports.com/forum/remark,17887220

If I understand this, Verizon must be passing the PSIP info along for these stations rather than stripping it out, correct?BTW, cable companies (including Verizon) are required (FCC) to pass along PSIP in-band if it is present / provided for any unencrypted QAM channels. They often don't ... but ...

They are supposed to:
http://a257.g.akamaitech.net/7/257/2422/13nov20061500/edocket.access.gpo.gov/cfr_2006/octqtr/47cfr76.640.htm

Although I find it hard to believe, very few people have sets with QAM tuners, and the ones that do have cablecard slots, why wouldn't they pay the few extra dollars a month for a CC.It is a Frequently Asked Question (What programs can I watch with my DCR TV without a CableCARD or set-top box?) ... ;)
http://www22.verizon.com/content/fiostv/customer+support/faqs/faqs.htm#cable11

http://www.dslreports.com/forum/remark,17887220

I don't have the link right now, but there was a news release awhile ago that stated a deal had been done to get CSN-Philly HD, and the deal included all the other regional CSN HD channels.

So what's up with the "still negotiating..." excuse?

I don't have the link right now, but there was a news release awhile ago that stated a deal had been done to get CSN-Philly HD, and the deal included all the other regional CSN HD channels.Actually ... reading Verizon's press release ... that's not quite what it says:
http://newscenter.verizon.com/press-releases/verizon/2006/verizon-signs-agreements-with.html

Doesn't really say anything about other Comcast HD RSNs (other than CSN-Philly HD).

Other news outlets that carried the story did say the deal included other CSN HD channels. For example:
http://www.multichannel.com/article/CA6397097.html

But Verizon's press release didn't.

It makes no sense not for the deals to have included the other sportsnet HD channels. I am confident they will be on in NNJ and NY and the DC area in the upcoming weeks.

Kurt,

So are you saying you can only get 20 channels with the cablecard/TIVO3 combo? That's not right. A cablecard (used with a TIVO3 or a cablecard ready TV), should get you ALL the FiOS channels you subscribe to right now.

If you're only getting 20 channels (in the 1-50 range I assume) with your cable card/Tivo3 combo, then Verizon did not install/activate it properly.

No now I haven't received the cable cards yet. They won't arrive until next Weds, So i all receive are 20 basic local channels and the ones I receive over the antenna.

According to the person on the phone as of April you will be able to get all the basic channels with the exception of premiun movie channels like HBO etc without a cable bard or without a box/ Just plug into the back of the TV.

Kurt

That's it for me, I am not going to deal with a company that lies like this. My mistake for trusting a verizon product. I switch on Monday, I might not get Wealth-hd(worst channel of all time) but I can get my home teams in HD.

That's it for me, I am not going to deal with a company that lies like this. My mistake for trusting a verizon product. I switch on Monday, I might not get Wealth-hd(worst channel of all time) but I can get my home teams in HD.

Finally, someone who is unhappy that is willing to vote with their wallet rather than sit around and complain.

Good luck to you, I hope you can find a provider that meets your needs.

Anyone know what channel MASN2 will be on for the DC Metro Area?

That's it for me, I am not going to deal with a company that lies like this. My mistake for trusting a verizon product. I switch on Monday, I might not get Wealth-hd(worst channel of all time) but I can get my home teams in HD.
Hmm, that probably means that Verizon will add CSN-MA HD later in the week, maybe March 1. I realize that you are upset about CSN-MA HD, but did the Verizon sales rep say specifically that CSN-MA HD would be added soon? There has been a lot of confusion on this, as Verizon sent out a new channel line-up which listed Comcast SportsNet Philly HD at channel 829. I interpreted that as a typo for Mid-Atlantic, but maybe it should not have been there at all.

However, I see in an earlier post that you mentioned Adelphia/Comcast in Loudoun county in VA. If I have kept up with the Comcast HD channel changes in Loudoun, they have NOT added CSN-MA HD to the Loudoun county cable system yet. They have added the Versus-Golf HD channel and the SD CSN-MA channel (not sure on that), but not the CSN Mid-Atlantic HD channel. And they have removed HDNet and HDNet Movies which if I were still stuck to being a Comcast/Adelphia customer in Loudoun (and had no Verizon option) would make me look hard at satellite options. One problem is that I just checked and Comcast still has not posted the channel line-up for Loudoun to it's web site. I'll ask on the Washington-Baltimore thread what are the HD channels for Comcast Loudoun.

Finally, someone who is unhappy that is willing to vote with their wallet rather than sit around and complain.

Good luck to you, I hope you can find a provider that meets your needs.

Vote with his wallet? In Virginia, there are no dropoff locations. That means he has to waste a day to sit around the house for a tech to come by and pick up all the equipment, paying pretty hefty deactivation fees for each STB. If he hasn't had the FiOS Internet service for a year, he also has to pay to deactivate and remove the router.

Then he has to waste another day for Comcast to come out and set up its equipment and risk any activation fees on all their equipment too. And they don't even have the channel he wants! Will they get it first? I guess it's a possibility, but they haven't sent out any mailers on it and in any case it's certainly not clear that CSN-MA will be held up long on Verizon. If Comcast was ready to add CSN-MA though, I'm pretty sure they would've done just a few weeks ago when they dumped HDNet/Movies and INHD2 for ESPN2, TNT, Discovery HD, and then added Versus/Golf.

Frankly, the likely outcome of this is that, by the time he can schedule techs to come do their work, remove the Verizon equipment and set back up with Comcast, the channel will probably be added to the Verizon system. There are no guarantees of when it will be added to Comcast. At least Verizon is talking about it and has sent out the mailers that (seemingly) the channel will be added.

This is to say nothing of the rate increase that Comcast just imposed on the Adelphia systems effective some time in February. Maybe they're offering some kind of Switch Plan, but I doubt it. Comcast doesn't seem to particularly care about what Verizon is doing, at least not yet.

If he's seriously considering a switch, I hope he's prepared to go with D*. May not be a bad choice all things considered, given what's supposed to come down the pipe this fall.

Vote with his wallet? In Virginia, there are no dropoff locations. That means he has to waste a day to sit around the house for a tech to come by and pick up all the equipment, paying pretty hefty deactivation fees for each STB. If he hasn't had the FiOS Internet service for a year, he also has to pay to deactivate and remove the router.


I agree with all the points you made.

My point is simply this, he's not happy with Verizon, he doesn't have to stay with them and fill this forum up with countless posts of how un-happy he is like so many others do. I applaud him for taking a stance and doing something about it rather than the non stop whining so many others do.

Granted no system is perfect, he'll have to do his research and always choose between the lessor of two weevils. :)

In one of these FiOS forums there was a link to TIVO's online program guide ... a direct link without having to be a registered owner. It was a step above the FiOS guide ... but now I can't find the reference to that link. :(

Does anyone have a link to this guide? Going to the TIVO site just provides a link to registered owners that want to program their DVR's online. Thanks.

Hmm, that probably means that Verizon will add CSN-MA HD later in the week, maybe March 1. I realize that you are upset about CSN-MA HD, but did the Verizon sales rep say specifically that CSN-MA HD would be added soon? There has been a lot of confusion on this, as Verizon sent out a new channel line-up which listed Comcast SportsNet Philly HD at channel 829. I interpreted that as a typo for Mid-Atlantic, but maybe it should not have been there at all.

However, I see in an earlier post that you mentioned Adelphia/Comcast in Loudoun county in VA. If I have kept up with the Comcast HD channel changes in Loudoun, they have NOT added CSN-MA HD to the Loudoun county cable system yet. They have added the Versus-Golf HD channel and the SD CSN-MA channel (not sure on that), but not the CSN Mid-Atlantic HD channel. And they have removed HDNet and HDNet Movies which if I were still stuck to being a Comcast/Adelphia customer in Loudoun (and had no Verizon option) would make me look hard at satellite options. One problem is that I just checked and Comcast still has not posted the channel line-up for Loudoun to it's web site. I'll ask on the Washington-Baltimore thread what are the HD channels for Comcast Loudoun.

Yes they specifically said this, and I am not going to go to Comcast, I will have to get Direct tv updated for mpe-4 I already have it connected downstairs so I could just activate it there Iguess.

I don't want to switch but at this point I would at least like to know when they are actually going to add this station. I don't think this is much to ask after two false starts.

Yes they specifically said this, and I am not going to go to Comcast, I will have to get Direct tv updated for mpe-4 I already have it connected downstairs so I could just activate it there Iguess.

I don't want to switch but at this point I would at least like to know when they are actually going to add this station. I don't think this is much to ask after two false starts.

Perhaps it will be added by the end of March when they are supposedly adding the national HDs.

I sympathize with you, we are still waiting for NBC and Fox to be added in HD, agreement signed the beginning of January. I'm not happy that they have not been added yet, but my experience so far has been great with Verizon, so I am not jumping ship.

Yes they specifically said this, and I am not going to go to Comcast, I will have to get Direct tv updated for mpe-4 I already have it connected downstairs so I could just activate it there Iguess.

I don't want to switch but at this point I would at least like to know when they are actually going to add this station. I don't think this is much to ask after two false starts.
Ok, so you would go to DirecTV and get updated for the newer satellites and Mpeq-4 which would work. Of course, you lose the Fios internet bundle discount doing that, but that is a tradeoff. I asked and, no, Comcast SportsNet Mid-Atlantic HD is NOT carried on the Comcast/ex-Adelphia system in Loudoun County, VA. Comcast did add a Comcast "Sports HD" channel which is the Versus/Golf HD channel, but so far, have not added CSN-MA HD - the regional sports net that they OWN! - to the now ex-Adelphia systems in the DC area. So it is not just Verizon that is slow to add it. Technical issue in getting the signal? Need a land line to be connected? Licensing problem? <shrug>.

Honestly, it could be sour grapes on Comcast's part over the MASN business.

Perhaps it will be added by the end of March when they are supposedly adding the national HDs.

End of March? I "heard" early March, when they finish the channel reallignment in all the markets.

End of March? I "heard" early March, when they finish the channel reallignment in all the markets.
Did you actually hear that from Verizon, or speculation from this (or other) threads?

Did you actually hear that from Verizon, or speculation from this (or other) threads?

Speculation in this thread, of course :D

Verizon is coming Monday to hook up TV. I sure hope they get NESN as promised by the rep!!!

Any rumors about what the next HD channels added by Verizon will be?

Food network HD, HGTV HD, A&E HD, History HD, Sleuth HD, Lifetime Movie Net HD.

Food network HD, HGTV HD, A&E HD, History HD, Sleuth HD, Lifetime Movie Net HD.

The question for me is not which channels - but WHEN.
It does not appear this will happen when the channels are shifted in a few weeks. (here in N. Texas)

The question for me is not which channels - but WHEN.
It does not appear this will happen when the channels are shifted in a few weeks. (here in N. Texas)

Why do you say that?

I honestly have ne clue when more channels are coming.. But it seems to me that they could just as likely be added in early march as any other time.

The fact that there has been no real proof of the new channels being added, makes me think it will be longer than most here seem to think. If there were channels coming in the next couple weeks, someone would have said something IMO.

The question for me is not which channels - but WHEN.
It does not appear this will happen when the channels are shifted in a few weeks. (here in N. Texas)

I think that adding new HD channels, if it does happen, will be late 2007. I agree that it is not as soon as many think it will be.

Also, I hate MASN, if we are going to get CSN HD, we would've been able to at least see the O's in HD, but no, thanks to MASN. And it doesn't look like they are thinking about HD right now, not until they get the Nats into their new stadium.

In regards to new HD-

I was told, twice, from two separate Verzion PR representatives - that we'd see new HD in the 1st quarter of 2007. Well, they have about 5 weeks to live up to that.

In N. Texas I got a letter yesterday about them removing LIME (whatever that is) from the regular lineup and changing the number of a soccer channel. Both sd. Both on March 27? While this information was most enlightening, I wondered why they wasted the paper and postage.

And at the end of the letter it said something about how happy they are to be adding new channels and thanks for being a customer. What new channels? Who writes these letters :confused:

Where is our HD on demand and some new HD channels?

I hope more letters will be coming soon.

I think that adding new HD channels, if it does happen, will be late 2007

This is starting to sound like Directv redux.

I don't see why Verizon can't add more HD. The bandwidth is there.

This is starting to sound like Directv redux.

I don't see why Verizon can't add more HD. The bandwidth is there.

Wait until March 31st. If nothing is added by then, there is a reason to be pessimistic - but not before.

If HD channels are going to be added between now and March 31st, you would think that Verizon already knows what will be added and would have advertised it by now.

Hope I'm wrong.

This is starting to sound like Directv redux.

I don't see why Verizon can't add more HD. The bandwidth is there.

I dont think there are any illusions that bandwith is an issue, but there is more to adding new channels than just having the space to provide them and flipping a switch.

Verizon continues to exhibit mediocre management capabilities.

They should be much further along then they are with deployment of a better UI for their set-top boxes, should have added more HD last quarter when they said they would, and should have been prepared to launch NJ more efficiently when they had over a year to prepare. They've fallen short on all accounts. Very disappointing.

Verizon continues to exhibit mediocre management capabilities.

They should be much further along then they are with deployment of a better UI for their set-top boxes, should have added more HD last quarter when they said they would, and should have been prepared to launch NJ more efficiently when they had over a year to prepare. They've fallen short on all accounts. Very disappointing.

Not disappointing when faced with the alternatives. ;)

They still offer the best PQ and have among the best HD offerings.

Wait until March 31st. If nothing is added by then, there is a reason to be pessimistic - but not before.

I definitely second this comment. If there is nothing by 3/31, then I would have been lied to twice by actual PR reps. I'm hoping that doesn't happen.

So until Q1 is officially over, I can't really complain. :rolleyes:

And at the end of the letter it said something about how happy they are to be adding new channels and thanks for being a customer. What new channels? Who writes these letters :confused:

Where is our HD on demand and some new HD channels?

I hope more letters will be coming soon.

You are right, who writes these letters? Do they think that people won't read them?

I received a letter saying we are going to get Comcast SportsNet - Philadelphia and we live in the Washington DC area. Now, we are not getting either one.
If HD channels are going to be added between now and March 31st, you would think that Verizon already knows what will be added and would have advertised it by now.

Hope I'm wrong.

I read in many threads, so you know it is people speculating, that FiOS is not announcing its future channels so its competitors don't react to it. So, if FiOS, let's say, adds 4 or 5 more channels, it will be the leader in the number of HD channels for a long time before the cable company catches up to them.

to be honest, and I am not trying to be pessimistic or anything, but I just don't see them adding channels now. Like some of you said, FiOS is a better choice when faced with alternatives and they know that.

In regards to new HD- I was told, twice, from two separate Verzion PR representatives - that we'd see new HD in the 1st quarter of 2007. Well, they have about 5 weeks to live up to that.Always get promises like that in writing, on letterhead, if you want to rely on those promises. Verbal promises are worth the paper they're printed on.

to be honest, and I am not trying to be pessimistic or anything, but I just don't see them adding channels now. Like some of you said, FiOS is a better choice when faced with alternatives and they know that.

I don't necessarily agree with that. Not having RSN's in HD is a deal breaker for a lot of people. While they probably don't need to go out and add things like Food Network HD, they do need to add more RSN's HD (NESN in MA, SNY in NJ, CSN-MA,. etc).

I don't necessarily agree with that. Not having RSN's in HD is a deal breaker for a lot of people. While they probably don't need to go out and add things like Food Network HD, they do need to add more RSN's HD (NESN in MA, SNY in NJ, CSN-MA,. etc).

I understand what you are saying, but again, facing the alternatives, there is not much out there. I live in the Washington DC area, and I don't have CSN-MA HD with FiOS. Cox is the cable provider for my area and I can't get CSN-HD with them anyways. The ONLY option would be to go with D* and I despise them.

I understand what you are saying, but again, facing the alternatives, there is not much out there. I live in the Washington DC area, and I don't have CSN-MA HD with FiOS. Cox is the cable provider for my area and I can't get CSN-HD with them anyways. The ONLY option would be to go with D* and I despise them.

NESN-HD is available on most (all?) cable companies in MA, ditto SNY (at least for games) in NJ. Not having those channels puts FiOS at a big disadvantage with baseball season creeping closer each day.

NESN-HD is available on most (all?) cable companies in MA, ditto SNY (at least for games) in NJ. Not having those channels puts FiOS at a big disadvantage with baseball season creeping closer each day.

Boy that's the truth. FIOS TV is due here sometime after April and lack of NESN-HD will be a deal breaker for me.

I definitely second this comment. If there is nothing by 3/31, then I would have been lied to twice by actual PR reps. I'm hoping that doesn't happen.

So until Q1 is officially over, I can't really complain. :rolleyes:


Unfortunately, you had better get used to it. Of all companies I've dealt with in any aspects of business throughout my life I have never seen another one whose representatives lie and otherwise deceive as much as Verizon (and Verizon Wireless). It has happened to me so often, on so many different products and over such a long period of time that I'm virtually certain it is company policy rather than overeager salespeople. Just a few more recent examples:

1. Verizon is required by the FCC to offer cablecards instead of set top boxes but doesn't want to because they charge a much higer monthly rental for the set top box than the cablecard and also because they hope to entice you to order pay per views which you can't do through a cablecard. When asking a Verizon representative about cablecards she said, reading from a script: "they are available however the set top boxes have special connections which improve the picture so if you use a cablecard you'll only get the lousy picture you get from cable, not the terrific FIOS picture". Complete bull.

2. Verizon intentionally pads the fees that appear on their bills as a way to mask the true costs. The prices advertised for services of course do not show the fees so you are mislead to believe the price is lower than it actually is.

3. I recently went into a Verizon Wireless store and saw a laptop purported to be demonstrating the speed of Verizon's wireless internet service. They encouraged you to click on webpages and see how fast they load. When I tricked the computer to load a page other than one of the demo pages I found every other page is locked out and not accessable on that laptop. Think by any chance the demonstration was rigged to quickly load their selected pages and make you think they came in through the over the air wireless??

I could go on and on and on.

NESN-HD is available on most (all?) cable companies in MA, ditto SNY (at least for games) in NJ. Not having those channels puts FiOS at a big disadvantage with baseball season creeping closer each day.

The Washington Nationals and the Baltimore Orioles are both going to be on Mid Atlantic Sports Network (MASN). Since MASN doesn't have, or even have plans for the near future :mad: :mad: :( :( :mad: , a HD channel, that is not a problem here. In your case, however, I would definitely go with the one that has my RSN in HD.

I've seen NESN HD highlights on SC on ESPN and everything looks great except for the team they are showing. :D :D

I just now saw a commercial with Comcast boasting about being the only network offering the local sports in HD with CSN-HD. Take from that what you will.

I just now saw a commercial with Comcast boasting about being the only network offering the local sports in HD with CSN-HD. Take from that what you will.

Until VZ reaches and agreement with them, that is probably true. It may not be true 6 months from now.

I just now saw a commercial with Comcast boasting about being the only network offering the local sports in HD with CSN-HD. Take from that what you will.

Not in Philadelphia, I believe they do have CSN-HD, here in DC that wouldn't be true either, D* offers CSN-HD MidAtlantic as well.

Unfortunately, you had better get used to it. Of all companies I've dealt with in any aspects of business throughout my life I have never seen another one whose representatives lie and otherwise deceive as much as Verizon (and Verizon Wireless). It has happened to me so often, on so many different products and over such a long period of time that I'm virtually certain it is company policy rather than overeager salespeople. Just a few more recent examples:

1. Verizon is required by the FCC to offer cablecards instead of set top boxes but doesn't want to because they charge a much higer monthly rental for the set top box than the cablecard and also because they hope to entice you to order pay per views which you can't do through a cablecard. When asking a Verizon representative about cablecards she said, reading from a script: "they are available however the set top boxes have special connections which improve the picture so if you use a cablecard you'll only get the lousy picture you get from cable, not the terrific FIOS picture". Complete bull.

2. Verizon intentionally pads the fees that appear on their bills as a way to mask the true costs. The prices advertised for services of course do not show the fees so you are mislead to believe the price is lower than it actually is.

3. I recently went into a Verizon Wireless store and saw a laptop purported to be demonstrating the speed of Verizon's wireless internet service. They encouraged you to click on webpages and see how fast they load. When I tricked the computer to load a page other than one of the demo pages I found every other page is locked out and not accessable on that laptop. Think by any chance the demonstration was rigged to quickly load their selected pages and make you think they came in through the over the air wireless??

I could go on and on and on.

Pads the fees on the bill? I haven't noticed this, but I'd be interested in examples.

Also, given that Verizon is an amalgamation of Bell Monopoly assets and Verizon Wireless is an amalgamation of different mobile assets (plus is owned 45% by Vodafone), they're almost completely independent companies and, from what I understand, have little to no synergy. That's precisely why Verizon wanted to buy out Vodafone's stake a few months ago--to streamline the companies.

It's likely that you're seeing things that aren't there and attributing practices to Verizon which are endemic to monopoly entities nationwide.

Does anyone know if Howard Stern TV is available on OnDemand with FIOS TV? If not any ideas if it is coming?

Pads the fees on the bill? I haven't noticed this, but I'd be interested in examples.

Also, given that Verizon is an amalgamation of Bell Monopoly assets and Verizon Wireless is an amalgamation of different mobile assets (plus is owned 45% by Vodafone), they're almost completely independent companies and, from what I understand, have little to no synergy. That's precisely why Verizon wanted to buy out Vodafone's stake a few months ago--to streamline the companies.

It's likely that you're seeing things that aren't there and attributing practices to Verizon which are endemic to monopoly entities nationwide.

Do you have the phone service from Verizon as well as the FIOS TV? Do you see anything on the bill that says something like "Federal subscriber Line Charge"? If so, this is not a Federal fee. The only thing Federal about it is the FCC puts a limit on how high it can be. All that money goes to Verizon but that is hidden behind the misleading description which makes it look like a tax instead of incorporating it in the advertised rate for the service (which would be the honest way to do it). In my area, that charge is $6.50 per line (I have two) per month.

As for your description of Verizon Communications and Verizon Wireless, I beg to differ with you. The current Verizon Communications was the result of several mergers of former Bell assets, but it is a single independent corporation profitable enough to pay it's CEO over $10 million per year. Verizon Wireless Company is 55% owned by Verizon Communications. The name Verizon Wireless is 100% owned by Verizon Communications and leased to Verizon Wireless Company. The current President and COO of Verizon Communications was the President of Verizon Wireless up until he was promoted to his current position on 1/1/07. By no means are they completely independent companies - they are not even remotely independent. Verizon did not offer Vodaphone $48 Billion simply to "streamline the companies". The reason Verizon Communications tried to buy out Vodaphone's share was an attempt to take advantage of Vodaphone's need for capital by buying them out cheaply. Vodaphone can't sell to anyone else but declined Verizon's offer.

Unfortunately, you had better get used to it. Of all companies I've dealt with in any aspects of business throughout my life I have never seen another one whose representatives lie and otherwise deceive as much as Verizon (and Verizon Wireless). It has happened to me so often, on so many different products and over such a long period of time that I'm virtually certain it is company policy rather than overeager salespeople. Just a few more recent examples:

1. Verizon is required by the FCC to offer cablecards instead of set top boxes but doesn't want to because they charge a much higer monthly rental for the set top box than the cablecard and also because they hope to entice you to order pay per views which you can't do through a cablecard. When asking a Verizon representative about cablecards she said, reading from a script: "they are available however the set top boxes have special connections which improve the picture so if you use a cablecard you'll only get the lousy picture you get from cable, not the terrific FIOS picture". Complete bull.

2. Verizon intentionally pads the fees that appear on their bills as a way to mask the true costs. The prices advertised for services of course do not show the fees so you are mislead to believe the price is lower than it actually is.

3. I recently went into a Verizon Wireless store and saw a laptop purported to be demonstrating the speed of Verizon's wireless internet service. They encouraged you to click on webpages and see how fast they load. When I tricked the computer to load a page other than one of the demo pages I found every other page is locked out and not accessable on that laptop. Think by any chance the demonstration was rigged to quickly load their selected pages and make you think they came in through the over the air wireless??

I could go on and on and on.

'Speed' can be easily misunderstood no matter what method of transmission is used. I see no problem with Vz choosing which sites to demonstrate for thier wireless service or FiOS for that matter. Their advertised 'speeds' show what their equipment is capable of and not what the internet gives you over that equipment. That is the difference you are missing. Some sites are faster than others while some routes are faster than others, etc, etc. I would be surprised to find two website 'speed tests' that give you the same 'speed'. I have FiOS 30 'speed' for my PC and can get that speed sometimes...it just depends on a number of factors. I am a very happy camper with my FiOS 'speed' and with Verizon in general (FiOS internet/TV/phone and cell phone services). :)

Unfortunately, you had better get used to it. Of all companies I've dealt with in any aspects of business throughout my life I have never seen another one whose representatives lie and otherwise deceive as much as Verizon (and Verizon Wireless). It has happened to me so often, on so many different products and over such a long period of time that I'm virtually certain it is company policy rather than overeager salespeople. Just a few more recent examples:

1. Verizon is required by the FCC to offer cablecards instead of set top boxes but doesn't want to because they charge a much higer monthly rental for the set top box than the cablecard and also because they hope to entice you to order pay per views which you can't do through a cablecard. When asking a Verizon representative about cablecards she said, reading from a script: "they are available however the set top boxes have special connections which improve the picture so if you use a cablecard you'll only get the lousy picture you get from cable, not the terrific FIOS picture". Complete bull.

2. Verizon intentionally pads the fees that appear on their bills as a way to mask the true costs. The prices advertised for services of course do not show the fees so you are mislead to believe the price is lower than it actually is.

3. I recently went into a Verizon Wireless store and saw a laptop purported to be demonstrating the speed of Verizon's wireless internet service. They encouraged you to click on webpages and see how fast they load. When I tricked the computer to load a page other than one of the demo pages I found every other page is locked out and not accessable on that laptop. Think by any chance the demonstration was rigged to quickly load their selected pages and make you think they came in through the over the air wireless??Sounds very much like a post from a Cablevision employee on another forum. This is just FUD. The people actually responsible for the day-to day-operations at Verizon FiOS and Verizon Wireless are completely different.

Regarding CableCards, FiOS did request an exemption from the FCC's integration ban. They had good reason for doing so. The OpenCable 2.0 standard doesn't support their system. The next version of OpenCable was designed for more traditional cable systems that make exclusive use of QAM for all channels, pay-per-view, video-on-demand, guide data, etc. FiOS currently uses QAM for channel delivery, but IP for everything else. They also have an eye on IP for channel delivery at some point down the road. Quite simply, their service -- as designed and implemented -- wouldn't function if the integration-ban were enforced. They would have to re-engineer their system and that would potentially defeat the point of Fiber-to-the-home (FTTH).

Verizon still supports CableCard 1.0 devices like televisions and the Tivo Series3. They just won't support the added OpenCable 2.0 functionality, because their system wasn't engineered that way. I'm not sure where you got the idea that their STB was "way overpriced." The standard STB cost just $3.95/mo when I subscribed, but increased to $4.99/mo for new customers new customers in January. The CableCards are $2.99/mo. They will lease you the $600 Motorola QIP6416 DVR for $12.99/mo -- no extra fees for HD or digital cable -- which is cheaper than much of the competition.

I can't speak for Verizon Wireless, but Verizon FiOS does not pad their bills. Clearly, you have never had FiOS. Below is a screenshot of my FiOS bill for broadband Internet, 200+ digital channels, 20+ HD channels, one HDTV DVR, and one standard set-top box. Compare it to your cable and/or satellite bill.

http://fioswatch.com/wp-content/uploads/2006/09/bill.gif

This is a reduction of nearly $40/month from my Comcast bill for the same level of service, with more HD channels available on FiOS.

Do you have the phone service from Verizon as well as the FIOS TV? Do you see anything on the bill that says something like "Federal subscriber Line Charge"? If so, this is not a Federal fee. The only thing Federal about it is the FCC puts a limit on how high it can be. All that money goes to Verizon but that is hidden behind the misleading description which makes it look like a tax instead of incorporating it in the advertised rate for the service (which would be the honest way to do it). In my area, that charge is $6.50 per line (I have two) per month.I don't know about Verizon Wireless, but my Sprint bill has a charge called "Federal USF Surcharge," as well as charges for "Federal Wireless Number Pooling And Portability" and "Federal E911." The surcharges and fees on represent $6.98 of my $43.42 monthly bill for Sprint wireless.

But I don't see how any of that is relevant. Once again, the people actually responsible for the day-to day-operations at Verizon FiOS have nothing to do with Verizon Wireless.

Does anyone know if it is possible to record VOD on the DVR? I have been out of town but my wife informs me that she can't accomplish this. I was always able to do this on my D* Tivo unit.

Does anyone know if it is possible to record VOD on the DVR?No, it is not. Cable companies mark VOD as "copy never," as often required by their content agreements. Every cable provider does this.

Well that's a disappointment. I'm surprised D* never had this restriction.

Well that's a disappointment. I'm surprised D* never had this restriction.Well, DirecTV doesn't offer VOD. It really makes no sense to record VOD, because it's always available for viewing. That's why it's called video-on-demand.

I suppose you mean PPV. Most cable providers let you re-watch the PPV purchase as many times as you want during a certain period.

Same thing in my mind. I could get a ppv movie on D* and record it as I watched. That way if I didn't finish it that day I could watch it the next day. Also since the content changes all the time it would be nice to record it so I could watch after it rolls off the schedule.

Always get promises like that in writing, on letterhead, if you want to rely on those promises. Verbal promises are worth the paper they're printed on.

Oh, they're on paper - well, I have emails - so yes, they're on paper. :rolleyes:

It won't matter to some, to some it dosen't matter if someone lied because no matter what FIOS is still money.

Got the letter about adding the soccer channel, cause that really what the people of MA want. I mean I was really hoping that I could watch a lot more soccer. I can clearly see how this is a great move to give Boston a new soccer channel and still not push NESN HD through. Clearly an excellent business decision. Im sure they wont get to many angry phone calls on opening day if people can't watch all the sox games in HD. :rolleyes:

They're not even "adding" it.

Just moving it from the Sports Tier to Premier.

Just got my FIOS TV installed and the installer confirmed that they will be getting NESN and Fox SPorts Net HD in March. Lets hope so or they can take FIOS and stick it

Also, unless I'm crazy, the HD channels are ALOT better than Comcast cable!!!!

One other thing... on the HD DVR, you cannot switch between the two tuners without erasing the show you are watching. Comcast had a swap feature on there DVR that allows you to switch between two programs and then you can go back and forth between programs and back them up so you don't miss anything. I can't believe Verizon doesn't have this feature. Ita the same box.

One other thing... on the HD DVR, you cannot switch between the two tuners without erasing the show you are watching. Comcast had a swap feature on there DVR that allows you to switch between two programs and then you can go back and forth between programs and back them up so you don't miss anything. I can't believe Verizon doesn't have this feature. Ita the same box.

I agree that the DVR is the Achilles' Heel of FiOS-TV. And just like Achilles, the rest is unbeatable! :D

One other thing... on the HD DVR, you cannot switch between the two tuners without erasing the show you are watching. Comcast had a swap feature on there DVR that allows you to switch between two programs and then you can go back and forth between programs and back them up so you don't miss anything. I can't believe Verizon doesn't have this feature. Ita the same box.
Huh? I have no difficulty in swapping between two channels being recorded at the same time. You just directly enter the channel number of other channel being recorded.

Huh? I have no difficulty in swapping between two channels being recorded at the same time. You just directly enter the channel number of other channel being recorded.

Perhaps I can clarify:
1) Yes, you can record 2 shows without a problem on the FiOS-TV DVR. That is not the problem. The problem is in trying to repeatedly swap between two 'live' channels. It doesn't keep the history of either.
2) With Tivo, you can swap 'live' channels (not necessarily being recorded) without losing what came before while watching the other channel. It doesn't immediately erase the first channel's history when you go to a second. This allows you to go back and watch what you missed on channel #1 while you were watching channel #2 and vice versa.
3) With the FiOS-TV DVR in the 'live' mode, everytime you change the channel, only to return to that channel later, you will find everything erased on the first channel. Then go back to the second channel and you will find it also has been erased. It erases the history of a 'live' channel as soon as you change the channel. You cannot watch what you missed.

Exactly Mr. Sailor :)

You explained it perfectly!! Now anyone think FIOS will come out with that fix?? I see on the remote they have a pip and a change button similar to the comcast pip and swap button.

Exactly Mr. Sailor :)

You explained it perfectly!! Now anyone think FIOS will come out with that fix?? I see on the remote they have a pip and a change button similar to the comcast pip and swap button.

Yeah I think the new IPG should take care of those glitches. There are unused buttons on the new remote, like the Options button, that will have functions with the new software. That is according to the rumors I heard, emphasizing on rumors.

Got the letter about adding the soccer channel, cause that really what the people of MA want. I mean I was really hoping that I could watch a lot more soccer. I can clearly see how this is a great move to give Boston a new soccer channel and still not push NESN HD through. Clearly an excellent business decision. Im sure they wont get to many angry phone calls on opening day if people can't watch all the sox games in HD. :rolleyes:

Well I do want Fox Soccer Channel, but I have the sports package so I had it ever since I subscribed to FiOS. Now, if they add GolTV to their premier tier, I would cancel my sports package. But it will also change everything for a lot of people and I will tell you why.

In order to get GolTV with E*, for instance, you have to subscribe to a package that costs $70 (Americas top 160 or 180 not sure), and I know people who do get that package to get GolTV. Maybe FiOS will win those people over with a move like that.

I love sports, the more, the better.

Yeah I think the new IPG should take care of those glitches. There are unused buttons on the new remote, like the Options button, that will have functions with the new software. That is according to the rumors I heard, emphasizing on rumors.

Talking of rumors, here is what I have heard about the new software:
- New widget location on remote
- Paging capability for fast movement in lists (vice current 'line-by-line') (great!) :D
- PIP: no need for two distinct input sources. You will get both channels from only the FiOS input line (I really like that idea). :)
- Available late March 2007 :rolleyes:
- New text style and more color on pages will tell us it has been automatically installed.
- No advance word to be given. It will just appear one day.
- Not the slightest hint that VZ is even thinking about hooking-up with some kind of Tivo contract :(

Anyone else heard of others?

Perhaps I can clarify:
1) Yes, you can record 2 shows without a problem on the FiOS-TV DVR. That is not the problem. The problem is in trying to repeatedly swap between two 'live' channels. It doesn't keep the history of either.
Ah, you were writing about the buffer limitation, not the scheduled recordings. Yea, Verizon does not maintain a buffer for the last two channels viewed. Something they might fix with the big software upgrade later this year.

Hi,

I'm a new FIOS subscriber- I got the whole bundle installed 2/12, and I'm generally impressed. I made an inquiry to a press person at Verizon about the availability of MSNBC and SNY (go Mets!) in HD . I was amazed to find that MSNBC isn't available in New Jersey- Verizon states that Cablevision (my previous provider) holds exclusive rights to that channel for New Jersey. How can this be (if its true)?

I was also told that the Mets will be available in HD in April. Anyone else heard this?

Hi,

I'm a new FIOS subscriber- I got the whole bundle installed 2/12, and I'm generally impressed. I made an inquiry to a press person at Verizon about the availability of MSNBC and SNY (go Mets!) in HD . I was amazed to find that MSNBC isn't available in New Jersey- Verizon states that Cablevision (my previous provider) holds exclusive rights to that channel for New Jersey. How can this be (if its true)?

I was also told that the Mets will be available in HD in April. Anyone else heard this?

They have been promising SNY to you guys for months so I wouldnt hold your breath, I hope they finally come through but so far its been the same song and dance for you guys as it has been for NESN in MA.

As or MSNBC its true, when MSNBC and cablevision made a deal it was exclusive, nto sure why MSNBC would have agreed to that but they did. But does anyone really need 6 news channels, isn't Fox, CNN, CNN Headline News, ABC News Now, and CNBC enough? And that doesnt even count the internation news channels and the cspans.

I only need one news channel...MSNBC. The rest are junk. I miss it terribly. I wonder when their contract with CVC ends.

Talking of rumors, here is what I have heard about the new software:
- Not the slightest hint that VZ is even thinking about hooking-up with some kind of Tivo contract :(

Anyone else heard of others?

And that's actually OK with me. The one thing I despise about the S3 and the Tivo I used when I had D*, was the turtle-like slowness. Navigating in the guide on a Tivo is a painfully slow process and the Motorola PVR or regular FIOS HD STB have that aspect beaten by a mile.

As or MSNBC its true, when MSNBC and cablevision made a deal it was exclusive, nto sure why MSNBC would have agreed to that but they did.MSNBC had similar 'exclusive' deals with other cable companies (Cox, Time Warner, others). It's just that these exclusive deals have expired ... or been re-negotiated ... or been declared nonbinding by other actions (various mergers / aquisitions / investments by cable companies or Microsoft or NBC Universal).

Dunno why the Cablevision / MSNBC exclusivity is still intact but ... guess it is.

MSNBC, Fox News, Bloomberg, (probably others) popped up and came to prominence when the cable companies were re-negotiating their terms with CNN. The cable companies used the (competing) news networks to get very favorable carraige terms from all. Ie, "why should we pay for a rate hike for CNN when MSNBC and Fox News are desperate to get carried?" Low rates, exclusive terms, etc ... just part of the deals.

MSNBC and Fox News actually paid upfront launch fees to several cable companies in order to get carried. Fox News agreed to exclusivity with cable companies (TCI and others). Other channels launched at the time (SoapNet, Eye On The People, etc) also had exclusive terms in their deals in order to get launched.

But ... deals expire and come up for renewal. The CableVision / Fox News negotiations got a little heated with Fox reportedly looking for $1 per sub (compared to the approx. $0.25 they were getting). Some tongue wagging in the press and even 'warnings' to Cablevision subs that they may loose Fox News ... settled at a reported $0.75 per sub (making Fox News one of the 5 most expensive cable networks).

The question isn't so much "how did Cablevision get exclusivity and why did MSNBC agree?" ... more "when does it expire / how long does it last?".

- New widget location on remote
- Paging capability for fast movement in lists (vice current 'line-by-line') (great!) :D

I already have these. The widget button just shows current weather at the moment. Paging is there also and is fast. Nice change from the hr10-250 (d* hdtivo)

I already have these. The widget button just shows current weather at the moment. Paging is there also and is fast. Nice change from the hr10-250 (d* hdtivo)

1) I do have a button to control the "Widget". I was told they will move it to another button. Here, the Widget currently has both traffic and weather.

2) I also shifted over from the D* HR10-250 and it was great when the box was working. I went through a lot of them over the years (free replacements from D*). My current FiOS-TV HD-DVR remote does not currently have paging activated even though there is a button that says "page". The new mod is supposed to activate it. I didn't think any systems were active yet. Congratulations. Are you pressing the "page/CH" button or something else and does it work on all the menus?

Paging works depending what remote you have. It doesn't work with the new Phillips. But it does work with the older one they supplied as well as a Comcast remote if you have one of those laying around. I can't use the Phillips because not having page is a dealbreaker for me.

Paging works depending what remote you have. It doesn't work with the new Phillips. But it does work with the older one they supplied as well as a Comcast remote if you have one of those laying around. I can't use the Phillips because not having page is a dealbreaker for me.

Thank you for that reply. :)
I have the Phillips and didn't know (until now) that they functioned differently. :mad:

I can't wait for the new software release to hopefully fix some of the issues (paging, etc)
On another note, does anyone have a comparison of the Fios DVR to the D* HR20 as it seems most are comparing to the HR10-250.

And that's actually OK with me. The one thing I despise about the S3 and the Tivo I used when I had D*, was the turtle-like slowness. Navigating in the guide on a Tivo is a painfully slow process and the Motorola PVR or regular FIOS HD STB have that aspect beaten by a mile.

I now have the FiOS HD STB (W/Phillips remote) after having used the D* HR10-250 for years. I have to disagree with you on the 'slowness' and 'ease of use' issues in comparing the two systems. I find the VZ system to be lacking in both areas compared to D* Tivo. With VZ, I cannot do some of the things I could with D* and it is not unusual for me to have to wait 5-10 seconds for the VZ system to respond to a remote button push (really!). Perhaps the software change will fix this. I hope so.

5-10 seconds for a response? You have got to be kidding? I have six STB's; three SD, one HD and two HD-DVR. I use three of the Phillips remotes, one Harmoney 880 and two of the silver Comcast remotes. Now I will admit I only use the Phillips remotes on the SD STB's, so maybe this is not a perfect comparison, but all of mine work fine and all are much quicker in response than 5-10 seconds. Only a second or so as far as I can tell. I remember before I started using the Comcast remotes I used the Phillips remotes that came with the two DVR's and I never noticed any delay like you reference. Maybe you have some interference somewhere in the signal?

I now have the FiOS HD STB (W/Phillips remote) after having used the D* HR10-250 for years. I have to disagree with you on the 'slowness' and 'ease of use' issues in comparing the two systems. I find the VZ system to be lacking in both areas compared to D* Tivo. With VZ, I cannot do some of the things I could with D* and it is not unusual for me to have to wait 5-10 seconds for the VZ system to respond to a remote button push (really!). Perhaps the software change will fix this. I hope so.

I have the same problem on one of my DVRs. At certain times it takes upwards of 10 seconds to change channels or respond to any command. My guess is maybe a bad spot on the HD, but it does not bother me enough at the moment to make me want to schedule a service call.

5-10 seconds for a response? You have got to be kidding?The quote was:it is not unusual for me to have to wait 5-10 seconds for the VZ system to respond to a remote button pushMany, many people using both the Verizon Motorola QIP-6416 and cable companies' (Comcast) similar DCT-64xx report getting the occasional / not unusual remote 'delay'. Happens to me about 2 to 3 times per week. Not too annoying to me ... except when it happens while FFing through a commercial ... you hit play ... keeps FFing on and on ...

In general, yes the box is 'reasonably' (IMO) responsive. However, that occasional / not unusual big delay certainly does happen. It's a software / box issue ... not a remote / interference issue (you can see the yellow blinking light indicating the box is getting remote commands) ... and it can be a PITA at times.

Oh ... HILLTOP SAILOR ... if the yellow 'remote command' light is not blinking (indicating remote commands) when you're getting the delay ... then yes, it's probably a remote / interference / whatever issue.

The quote was:Many, many people using both the Verizon Motorola QIP-6416 and cable companies' (Comcast) similar DCT-64xx report getting the occasional / not unusual remote 'delay'. Happens to me about 2 to 3 times per week. Not too annoying to me ... except when it happens while FFing through a commercial ... you hit play ... keeps FFing on and on ...

In general, yes the box is 'reasonably' (IMO) responsive. However, that occasional / not unusual big delay certainly does happen. It's a software / box issue ... not a remote / interference issue (you can see the yellow blinking light indicating the box is getting remote commands) ... and it can be a PITA at times.

Oh ... HILLTOP SAILOR ... if the yellow 'remote command' light is not blinking (indicating remote commands) when you're getting the delay ... then yes, it's probably a remote / interference / whatever issue.

My issue is definitely a box issue and not a remote issue because the remote light will stay solid for those 5-10 seconds when I am waiting for the command to complete. It normally happens while I am watching a recording or shortly after I have finished waching it.

The quote was:Many, many people using both the Verizon Motorola QIP-6416 and cable companies' (Comcast) similar DCT-64xx report getting the occasional / not unusual remote 'delay'. Happens to me about 2 to 3 times per week. Not too annoying to me ... except when it happens while FFing through a commercial ... you hit play ... keeps FFing on and on ...

In general, yes the box is 'reasonably' (IMO) responsive. However, that occasional / not unusual big delay certainly does happen. It's a software / box issue ... not a remote / interference issue (you can see the yellow blinking light indicating the box is getting remote commands) ... and it can be a PITA at times.

Oh ... HILLTOP SAILOR ... if the yellow 'remote command' light is not blinking (indicating remote commands) when you're getting the delay ... then yes, it's probably a remote / interference / whatever issue.

The box light is indicating it is getting the signal. It doesn't happen all the time, but often enough to be annoying. I have had to do a 'hard reset' twice on the STB and once on the OTN since I got the HD/DVR box in early December. The company phone rep said if another reset is necessary, then they will give me a new box. We shall see which comes first: another reset or the new software change. Overall, I am happier with the FiOS system than with the old D* system...even with these minor problems. The environmental interferences were driving me nuts with the D* dish and OTA. By the end of March, we are supposed to have all but one of the major network affiliates (PBS, CBS, NBC, FOX)(ABC affiliate is holding out) in HD on local FiOS.

The box light is indicating it is getting the signal. It doesn't happen all the time, but often enough to be annoying. I have had to do a 'hard reset' twice on the STB and once on the OTN since I got the HD/DVR box in early December. The company phone rep said if another reset is necessary, then they will give me a new box. We shall see which comes first: another reset or the new software change. Overall, I am happier with the FiOS system than with the old D* system...even with these minor problems. The environmental interferences were driving me nuts with the D* dish and OTA. By the end of March, we are supposed to have all but one of the major network affiliates (PBS, CBS, NBC, FOX)(ABC affiliate is holding out) in HD on local FiOS.

There is apparently an agreement with CBS Corp. and FiOS, so they should be able to add our CW station as well, although there is no indication that will happen.

I now have the FiOS HD STB (W/Phillips remote) after having used the D* HR10-250 for years. I have to disagree with you on the 'slowness' and 'ease of use' issues in comparing the two systems. I find the VZ system to be lacking in both areas compared to D* Tivo. With VZ, I cannot do some of the things I could with D* and it is not unusual for me to have to wait 5-10 seconds for the VZ system to respond to a remote button push (really!). Perhaps the software change will fix this. I hope so.

Then I'd suggest there's something wrong with your setup. Any button I press on the FIOS remote brings instantaneous results...no delay whatever. Navigating in the menus is lightning quick. Paging is lightning quick. Such is simply not the case with Tivos. Comparing my S3 on the same FIOS signal is day and night. If you're getting 5-10 second delays, there must be something wrong. Trust me, it should not work that way.

The other thing I don't like about Tivos is the fact that to access your recorded shows, you must leave the live show. I thinks that's absurd. With the FIOS PVR you still retain both picture and sound while you scroll through recorded programs.

To me these are real usability issues that are lacking with Tivo.

I now have the FiOS HD STB (W/Phillips remote) after having used the D* HR10-250 for years. I have to disagree with you on the 'slowness' and 'ease of use' issues in comparing the two systems. I find the VZ system to be lacking in both areas compared to D* Tivo. With VZ, I cannot do some of the things I could with D* and it is not unusual for me to have to wait 5-10 seconds for the VZ system to respond to a remote button push (really!). Perhaps the software change will fix this. I hope so.

I agree with you 100% The FiOS 6416-1 is very slow. Some days are much slower than others. There has been a few times where the light stays on the box for a minute or more before the box responds to a command. Going through menus can take a while as well. Entering text in a search gets very annoying. When there is a conflict when trying to record, wait a couple minutes before the box will respond and if you do press buttons when it is locked up things go crazy. I have gotten into the habit to watch the remote light and press up down if I think it could be locked. Box has been reset multiple times with no luck.

The only time I noticed the DTiVo being slow is when you reorganized series priority. One nice thing on the TiVo is that it brought up the wait icon (stopwatch I think) at least you know not to hit more buttons.

Just seems hard to be productive with the FiOS 6416-1 box. I have the old grey Verizon branded remote and a Harmony 880.

I agree with you 100% The FiOS 6416-1 is very slow. Some days are much slower than others. There has been a few times where the light stays on the box for a minute or more before the box responds to a command. Going through menus can take a while as well. Entering text in a search gets very annoying. When there is a conflict when trying to record, wait a couple minutes before the box will respond and if you do press buttons when it is locked up things go crazy.
This has not happened to me with the 6416 unit I got from Fios. I have seen occasional short delays when using the remote to step through the guide or recordings list, but nothing such as you describe.

I had a Motorola 6412 Series 2 when I was with Adelphia cable. With that unit, I would periodically get these 10 or so second freezes for responding to the remote when trying to step through channels or accessing the guide. The normal reaction is to press more buttons on the remote. After the pause, the 6412 would then act on all the buttons I had pressed. This problem was widely reported with the cable company 6412s. The recommended solution was to unplug the DVR and do a cold reset if it started to get into the freeze state too often which did work for me.

Since your problem is persistent, call Verizon and ask for service call to swap units. Of course, you will lose whatever is on the HD, so you may want to catch up on the DVR programs first.

Then I'd suggest there's something wrong with your setup. Any button I press on the FIOS remote brings instantaneous results...no delay whatever. Navigating in the menus is lightning quick. Paging is lightning quick. Such is simply not the case with Tivos. Comparing my S3 on the same FIOS signal is day and night. If you're getting 5-10 second delays, there must be something wrong. Trust me, it should not work that way.

The other thing I don't like about Tivos is the fact that to access your recorded shows, you must leave the live show. I thinks that's absurd. With the FIOS PVR you still retain both picture and sound while you scroll through recorded programs.

To me these are real usability issues that are lacking with Tivo.

1) Delay: I agree with you that something is not right; however, I am not the only one with this problem. Many folks have it. I will wait until the end of March to see if the new software change fixes it. If not, then I will ask for a new STB. Changing STB's now may not improve my situation. I'm sure you remember last year's problem with the old D* HR10-250 when D* issued a software change that messed up many STB's. I had that problem big time and after many box exchanges I finally gave up and lived with the many problems until VZ activated their TV capability on my FiOS cable in December and immediately switched.

2) DVR (live + recorded viewing): Again, I agree with you that this particular FiOS capability is a good one that I wish Tivo had.

I have both remotes and have to admit that the new is not that good right now. The tech who installed the DVR, instead of the HD STB I had, let me keep the remote. So, I went back to the old remote and the problem is fixed. The new remote has some kind of a delayed reaction.

When I press 801 to get to FOX HD, I can barely get the 80 in time and it goes to channel 80 and then the number 1 appears. I hope the new software fixes that or I will never use the new remote at all. Plus, the old remote has the page and day buttons that the new one doesn't and the new one is kind of bulky.

Any idea on the timing of the new software release? Will it be system wide or rolled out by area?

If I remember correctly Verizon said NJ is getting the software first. I don't know if it's all locations in the state. I believe they simply said spring timeframe for the first rollout and then national in the summer.

I decided to switch from a combo of Cox for Internet and DirecTV for Tivo/TV to FIOS recently and I think I'm regretting the switch.

1) When they installed the fiber cable from the curb to the house, they cut the Cox cable so I didn't have Internet access until the FIOS was up and running (three days).
2) The install took a few extra hours because the tech didn't realize that the fiber from the curb (the one that had just been installed) had a break in it and he finally installed a temp one over the ground to get the service up.
3) Ever since the FIOS was installed, my phone line has been acting strangely. I pick up a phone in the house and I will occasionally get a "fast-busy" signal. Or if I try to call home from work, I hear the phone ring and ring (I have an answering machine) and no one answers. I call back to my wife's cell and she says "No, I didn't hear the phone ring". Verizon has done line tests and found "nothing wrong." They initially blamed my cordless phones!
4) I have the 6416 box (with the Multi-room feature) in one room and an STB in the family room and one in the bedroom. I had the 6416 box reboot on me twice while using it and the bedroom STB has rebooted out of the blue once as well. This morning I tried to access recorded shows from the bedroom and I didn't see "Recorded TV" on the menu. I pressed the DVR button on the remote and I saw a message on the screen "This can only be used on a DVR. To order call...." What??? Usually, I get the "Recorded TV" menu. I went to the DVR to check if it was working and it was currently recording two shows. That shouldn't be a problem so I checked the menu on the family room TV and now it shows the "Recorded TV" option. I then rechecked in the bedroom and now that shows the "Recorded TV" option. I feel like I am debugging their system for them!
5) The FIOS DVR functionality is WAYYYYY behind Tivo. The Fast forward feature is not smooth at all. Also, I was trying to fast-forward through a three hour show the other night and at about the two hour mark, FIOS decided to skip me back to ten minutes from the start of the show. This happened twice! Very annoying. Especially since there isn't a skip 15 minutes option like with Tivo.

So I'm thinking of using the 30 day money-back option because I'm spending more time figuring out their system and calling the 1-888 number then using the system.

Oh, and I tried the MediaManager feature and it took me two hours to get the DVR to recognize that the service was running on my PC. And no, it wasn't due to a firewall setting or anything like that. It was just a matter of retrying and retrying until the DVR "saw" the PC on the network.

I see posts about a possible software upgrade to FIOS. They need it!!!

And one more thing, with Tivo, I can order a movie from PPV and record it. Then I can watch it when I want. Sometimes, weeks later. With FIOS, you can't do that. You buy a movie from VOD but you only have one day to watch it. Not as flexible.

I decided to switch from a combo of Cox for Internet and DirecTV for Tivo/TV to FIOS recently and I think I'm regretting the switch.

1) When they installed the fiber cable from the curb to the house, they cut the Cox cable so I didn't have Internet access until the FIOS was up and running (three days).
2) The install took a few extra hours because the tech didn't realize that the fiber from the curb (the one that had just been installed) had a break in it and he finally installed a temp one over the ground to get the service up.
3) Ever since the FIOS was installed, my phone line has been acting strangely. I pick up a phone in the house and I will occasionally get a "fast-busy" signal. Or if I try to call home from work, I hear the phone ring and ring (I have an answering machine) and no one answers. I call back to my wife's cell and she says "No, I didn't hear the phone ring". Verizon has done line tests and found "nothing wrong." They initially blamed my cordless phones!
4) I have the 6416 box (with the Multi-room feature) in one room and an STB in the family room and one in the bedroom. I had the 6416 box reboot on me twice while using it and the bedroom STB has rebooted out of the blue once as well. This morning I tried to access recorded shows from the bedroom and I didn't see "Recorded TV" on the menu. I pressed the DVR button on the remote and I saw a message on the screen "This can only be used on a DVR. To order call...." What??? Usually, I get the "Recorded TV" menu. I went to the DVR to check if it was working and it was currently recording two shows. That shouldn't be a problem so I checked the menu on the family room TV and now it shows the "Recorded TV" option. I then rechecked in the bedroom and now that shows the "Recorded TV" option. I feel like I am debugging their system for them!
5) The FIOS DVR functionality is WAYYYYY behind Tivo. The Fast forward feature is not smooth at all. Also, I was trying to fast-forward through a three hour show the other night and at about the two hour mark, FIOS decided to skip me back to ten minutes from the start of the show. This happened twice! Very annoying. Especially since there isn't a skip 15 minutes option like with Tivo.

So I'm thinking of using the 30 day money-back option because I'm spending more time figuring out their system and calling the 1-888 number then using the system.

Oh, and I tried the MediaManager feature and it took me two hours to get the DVR to recognize that the service was running on my PC. And no, it wasn't due to a firewall setting or anything like that. It was just a matter of retrying and retrying until the DVR "saw" the PC on the network.

I see posts about a possible software upgrade to FIOS. They need it!!!

And one more thing, with Tivo, I can order a movie from PPV and record it. Then I can watch it when I want. Sometimes, weeks later. With FIOS, you can't do that. You buy a movie from VOD but you only have one day to watch it. Not as flexible.

This is the programming (ie content thread). Your post deals with installation. How come you didn't post under the installation sticky thread in the HDTV equipment forum?

When the installer came, did you go over your requirements first, like not cutting any other vendors cabling (the installer doesn't know, you might have wanted to TV delivery services - FIOS and DirecTV)? Did you test everything including the phone before the installer left?

I'm still with Comcast for TV but I have FIOS data and didn't have any problem with the install and the service has been rock solid. My comcast DVR is similar to VZ's. I've never had Tivo so I don't know what I am missing but the Comcast DVR pretty much meets my needs. I expect that the FIOS box will too.

With respect to mediamanager, I'm not surprised that there are problems. It's brand new technology. VZ probably would have been smarter to allow people to have the service six months for free while they worked out the bugs. Over time I'm sure they will work out the bugs but until they do, I will pass on this service.

rosh this guy DID post in the Install thread-the exact same post, word-for-word. i just read it there. draw your own conclusions.

Maybe I posted this in the wrong Verizon FiOS thread. Can anyone help?

I am considering switching to VZ FiOS soon and would like to integrate it into my HA system. I've searched but can't find any information regarding IP or serial control of the Motorola boxes. Can anyone help me or point me to a discussion about it?

Primarily I am looking for basic control - channel selection mostly - but would also like some feedback as to what's playing, time remaining, or other information that can be found.

Anyone?

rosh this guy DID post in the Install thread-the exact same post, word-for-word. i just read it there. draw your own conclusions.

He reposted after I told him that he was in the wrong thread. I give him credit for listening and doing the right thing.

are they really going to make me manually go in and delete these damn alert channels? or are they just keeping them up for a a week or 2 until people have noticed all the channel changes. 70 channels of ALERT is starting to piss me off.

are they really going to make me manually go in and delete these damn alert channels? or are they just keeping them up for a a week or 2 until people have noticed all the channel changes. 70 channels of ALERT is starting to piss me off.

I have no idea what you are talking about. Please explain. Thank you. :confused:

I have no idea what you are talking about. Please explain. Thank you. :confused:
you have no idea about the millions of alert chanels on fios? I have no idea what you are talking about.

I have no idea what you are talking about. Please explain. Thank you. :confused:

In the areas where they are realigning the channels they are leaving the old channel numbers up with alerts about the channel moving.

I only want to see 2 alerts on our system -- NBCHD and FOXHD coming soon.

My question concerns upgrades/changes for the N. Texas area. I know the channel realignment occurs on March 6. I know that there are no current announcements on new HD programming. What I have not seen is any info on the rollout of the new software for the guide/VOD/etc. Does anyone know when this might be scheduled for North Texas? If I understand it does not occur at the same time as the new channel alignment, correct? SO it will be at some date later, I guess?

I believe Verizon indicated NJ first and the rest of the country by mid 07.

I am sorry if this has been brought up before but I am hoping someone can give me a solution to it..

What is up with Verizon running shows 1-3 minutes past the time it is suppose to be over. It interfers with the next recording. I don't want to watch the final minute or two at the start of the next recording. Why are they time based and not name based. It would repair the problem in my opinion. All I know it is a royal pain in the a**. Is Direct and Dish now doing this or is it only Verizon.

I agree about the realigining thing that is going on. Why didn't they just remove the alert channels at the git go instead of having us do it... If I remove the alert channels and they then put new shows on those channels later down the road. Will they show up if I have manually deleted those alert channels or will I then have to go back in and reinstall them back into my box??

I am sorry if this has been brought up before but I am hoping someone can give me a solution to it..

What is up with Verizon running shows 1-3 minutes past the time it is suppose to be over. .

Why didn't they just remove the alert channels at the git go instead of having us do it... If I remove the alert channels and they then put new shows on those channels later down the road. Will they show up if I have manually deleted those alert channels or will I then have to go back in and reinstall them back into my box??

Verizon is trying to help us out by putting in automatic padding. I have missed many a show ending on my DirectTivo (which has manual padding) because so many shows have run over a minute or two. If you have two recordings scheduled at 8pm and then again at 9pm, it is not supposed to pad the end of the 8pm recordings, only the beginning of the 8pm and the end of the 9pm so as not to interrupt prior recordings. At least that is how is it supposed to work.

I don't know why they handled the channel move like this. I think it would have been smoother to put the new channels up at once with the realignment....

Calif. OKs Statewide-Franchise Rules

By Linda Haugsted 3/2/2007 12:13:00

The California Public Utilities Commission approved the rules under which video franchises will be issued on a statewide basis -- an action that was cheered by new providers such as Verizon Communications but derided by consumer groups and municipalities.

Cities including Los Angeles asserted that the wording of the Digital Infrastructure and Video Competition Act meant that cities could retain rights to renew pacts with incumbents.

But the PUC commissioners rejected that argument, stating that the legislature meant for the state agency to be the sole regulator of video providers. The PUC commissioners also said the agency would only regulate in areas specified under the new state law.

Incumbent cable operators with expired franchises may apply for statewide authority Jan. 2, 2008. They can also apply for franchises for areas they don't currently serve. The PUC also clarified that operators with franchises that will expire between now and Jan. 2, 2008, can indicate their intent to seek state franchising, which will trigger an automatic extension of their current operating agreement.

Operators had expressed concern that local governments would seek franchise concessions during the next 10 months or penalize them for working without valid franchises while they waited to apply for state certificates.

Verizon lauded the decision. The company has already activated systems, beginning with its first state franchise in Beaumont, Calif. The company has not stated specific subscriber numbers for the state.

Verizon West region vice president Tim McCallion said his company will file its state-franchise applications as soon as possible.

But consumer groups criticized the PUC action, as the commission refused to allow subscriber advocates to intervene in future disputes on behalf of broadband and video customers. Those groups are afforded that right for utility customers, but the PUC noted that video service is not a utility.

http://www.multichannel.com/article/CA6421022.html?display=Breaking+News

you have no idea about the millions of alert chanels on fios? I have no idea what you are talking about.

Your response fails to address the issue. Here in SE Virginia, I do not see any alert channels listed. I had never seen nor heard the phrase before seeing it on this thread. Thus, my "polite" inquiry. Apparently, my region does not use them yet. Thankfully, more seasoned AVS members have politely answered my question.

I am sorry if this has been brought up before but I am hoping someone can give me a solution to it..

What is up with Verizon running shows 1-3 minutes past the time it is suppose to be over. It interfers with the next recording. I don't want to watch the final minute or two at the start of the next recording. Why are they time based and not name based. It would repair the problem in my opinion. All I know it is a royal pain in the a**. Is Direct and Dish now doing this or is it only Verizon.

If I understand you correctly, you are saying that the stop/stop time of shows is being controlled by Verizon. From what I understand, it is the stations and networks (and not Verizon) who came up with the new, non-standard stop times because: (1) It keeps the viewers on the current channel during the normal stop/start times of the past for better ratings; (2) It defeats the DVR's. For instance, in my TV market there is a channel that starts its news broadcasts two minutes early to capture the audience before the normal top of the hour break. I agree with you on this problem as I don't like it either, but I do not blame the cable or satellite companies. I blame the stations and networks.

If I understand you correctly, you are saying that the stop/stop time of shows is being controlled by Verizon. From what I understand, it is the stations and networks (and not Verizon) who came up with the new, non-standard stop times because: (1) It keeps the viewers on the current channel during the normal stop/start times of the past for better ratings; (2) It defeats the DVR's. For instance, in my TV market there is a channel that starts its news broadcasts two minutes early to capture the audience before the normal top of the hour break. I agree with you on this problem as I don't like it either, but I do not blame the cable or satellite companies. I blame the stations and networks.

It's not the networks. The Verizon DVR automatically starts recording before and after the scheduled start/end time if a tuner is available. It would be a nice feature if you could turn it off but you can't. It is particularly annoying if you are recording back to back shows while watching something live.

Just got my FIOS TV installed and the installer confirmed that they will be getting NESN and Fox SPorts Net HD in March. Lets hope so or they can take FIOS and stick it

I wonder how the recent announcement that Comcast is trying to buy controlling interest in Fox Sports Net Boston will effect Verizon from adding FSN HD in Boston area? If Comcast does buy it, then other providers will be forced to pay a higher rate to add FSN to their programming list. I had to laugh when reading the article in the Globe about this deal because it stressed how Comcast would control the Celtics broadcast and it would lead to increased rates. Does anyone actually watch the Celtics? I can not think of any friends who have watched more than 5 minutes of a Celtics game since Bird, McHale and Parrish retired.

As for FSN HD, I'm in Braintree and have cable through the town (waiting for FIOS) and FSNHD is not really worth it. It shows Celtic home games and maybe one or two football games during the college season, the rest of the time it's just a loop of the channel name.

It's not the networks. The Verizon DVR automatically starts recording before and after the scheduled start/end time if a tuner is available. It would be a nice feature if you could turn it off but you can't. It is particularly annoying if you are recording back to back shows while watching something live.

1) Thanks for the info on the Verizon DVR start/stop time sequencing issue.
2) Do you agree that the stations and networks are currently using non-traditional start and stop times?

They do but it is not to mess with DVRs. It is all about cashing in on additional ad revenue. For example NBC can charge more for ads during Heroes than whatever show they put on afterwards.

Your response fails to address the issue. Here is SE Virginia, I do not see any alert channels listed. I had never seen nor heard the phrase before seeing it on this thread. Thus, my "polite" inquiry. Apparently, my region does not use them yet. Thankfully, more seasoned AVS members have politely answered my question.

Don't worry Hilltop, redskins4life cancelled his Fios service on Monday he can't see them either. :D :D :D

That's it for me, I am not going to deal with a company that lies like this. My mistake for trusting a verizon product. I switch on Monday, I might not get Wealth-hd(worst channel of all time) but I can get my home teams in HD.

Your response fails to address the issue. Here is SE Virginia, I do not see any alert channels listed. I had never seen nor heard the phrase before seeing it on this thread. Thus, my "polite" inquiry. Apparently, my region does not use them yet. Thankfully, more seasoned AVS members have politely answered my question.Of course you don't see them since they didn't reorganize your channel lineup.It's not the networks.Well, it's probably a combination of both. Networks do flirt with the one or two minutes on the clock around the thirty and hour marks. Hell, ER has officially come on, according to NBC's own website, at 10:59 for years now. If the DVR doesn't play with a buffer then tons of folks are going to be pissed off all the time. See, for example, the uproar over Gilmore Girls and Lost a year or two back.

I had a Comcast DVR for about 18 months before I switched to FiOS and only rarely had problems and it used the guide times for recording. It would be OK if I could turn it off but it is so annoying when I am trying to record one show scheduled from 8-9 and one from 9-10 while I watch a hockey game live and am stuck killing 2 minutes since even though the shows don't overlap the Verizon DVR records extra, unscheduled, time.

If I remove the alert channels and they then put new shows on those channels later down the road. Will they show up if I have manually deleted those alert channels or will I then have to go back in and reinstall them back into my box??I think they will show up, because they'll have new IDs. (Currently, in the guide, the "Alert" channels still show the call letters for the channels they used to be.)

Don't worry Hilltop, redskins4life cancelled his Fios service on Monday he can't see them either. :D :D :D

Thanks. :)

Of course you don't see them since they didn't reorganize your channel lineup.
Ah, now I know the rest of the story. It's hard to know about something you have never seen. Thanks. :)

I am sorry if I had a rude response, it was un called for. As for the resulting posts I must say that it is quite funny how there are always people on these boards that get so mad when people don't like their all powerful product that they live and die for. They belive that programming forum mean kool aid drinking yes man forum where people say nothing but positive thing about their perfrect dream company, and if you disagree you should "vote with your wallet" oh so clever I can see them smirking behind their computer screen. Too bad that you are allowed to show disent for a product you like and criticize it with out discontinuing use, this is not YOUR message board and you do not have the right to dictate that message that it contstrued here in.

I am sorry if I had a rude response, it was un called for. As for the resulting posts I must say that it is quite funny how there are always people on these boards that get so mad when people don't like their all powerful product that they live and die for. They belive that programming forum mean kool aid drinking yes man forum where people say nothing but positive thing about their perfrect dream company, and if you disagree you should "vote with your wallet" oh so clever I can see them smirking behind their computer screen. Too bad that you are allowed to show disent for a product you like and criticize it with out discontinuing use, this is not YOUR message board and you do not have the right to dictate that message that it contstrued here in.

Easy there Sparky. I didn't say Verizon is perfect nor did I defend Verizon. I just thought you were a man of your word and different from the rest of the people that just complain and do nothing. I thought you were going to be the first to take a stand. I guess I was wrong.

But hey, cheer up, today is the first day of free agency. Ole Danny boy has already fired up the limos and is going to once again vote with his wallet to another 5-11 season. Verizon will be the least of your worries and you'll be begging for SD broadcasts once Sept. rolls around so you won't have to watch that mess in HD. :D :D

Easy there Sparky. I didn't say Verizon is perfect nor did I defend Verizon. I just thought you were a man of your word and different from the rest of the people that just complain and do nothing. I thought you were going to be the first to take a stand. I guess I was wrong.

But hey, cheer up, today is the first day of free agency. Ole Danny boy has already fired up the limos and is going to once again vote with his wallet to another 5-11 season. Verizon will be the least of your worries and you'll be begging for SD broadcasts once Sept. rolls around so you won't have to watch that mess in HD. :D :D


Cool, I just got upset that they mislead me, it really is annoying and switching after they dug up my yard didn't fly with the wife so I will have to just wait. It won't kill me but it just frustrates the heck out of me.

I'm looking for some ideas on where to look next for my on going stuttering picture problem.

I've seen other posts where replacing the STB solved the problem, but I'm on my 4th DVR and also see this on the non-dvr hd receiver. This happens on two different tv's, but not always at the same time and not on all channels. NFL network is the worst, but I see it on ABC, NBC, and CBS mostly during fast action sporting events. In Plano, TX those are channels 801,802,803 and 814. Have never seen stuttering on FOX or ESPN channels. Also had the stuttering real bad last night on Discovery HD. Changing the resolution on the DVR to 480i and back to 1080i will sometimes fix it, but the stuttering eventually comes back. I have seen the stuttering over both component video and HDMI connections on both a Mits 65807 (component only) and Samsung HPS4253 (component & HDMI). Have tried different component cables and different coax cables. Verizon replaced the ONT & 8 way splitter on Sat. and the stuttering was still there. Verizon tech is as stumped as I am. Signal strength is perfect at 0 dB at the STB. Light at the fiber was perfect at the ONT and the terminal out by the alley. I did not have this problem the first 3 months of service and then it started in Dec. and have been fighting it ever since.

All I watch are HD channels, but on one occasion the stuttering was seen on the SD channel for the NFL network. (wasn't a network issue because the stuttering wasn't there on the other tv).

This is blowing my mind. If it was a signal issue wouldn't it happen on both tv's at the same time?
If it is a Motorola issue, is it realistic to have this problem on 4 DVR's and 1 HD receiver?

Any ideas on what else I can check?

Thanks.

I'm looking for some ideas on where to look next for my on going stuttering picture problem.

I've seen other posts where replacing the STB solved the problem, but I'm on my 4th DVR and also see this on the non-dvr hd receiver. This happens on two different tv's, but not always at the same time and not on all channels. NFL network is the worst, but I see it on ABC, NBC, and CBS mostly during fast action sporting events. In Plano, TX those are channels 801,802,803 and 814. Have never seen stuttering on FOX or ESPN channels. Also had the stuttering real bad last night on Discovery HD. Changing the resolution on the DVR to 480i and back to 1080i will sometimes fix it, but the stuttering eventually comes back. I have seen the stuttering over both component video and HDMI connections on both a Mits 65807 (component only) and Samsung HPS4253 (component & HDMI). Have tried different component cables and different coax cables. Verizon replaced the ONT & 8 way splitter on Sat. and the stuttering was still there. Verizon tech is as stumped as I am. Signal strength is perfect at 0 dB at the STB. Light at the fiber was perfect at the ONT and the terminal out by the alley. I did not have this problem the first 3 months of service and then it started in Dec. and have been fighting it ever since.

All I watch are HD channels, but on one occasion the stuttering was seen on the SD channel for the NFL network. (wasn't a network issue because the stuttering wasn't there on the other tv).

This is blowing my mind. If it was a signal issue wouldn't it happen on both tv's at the same time?
If it is a Motorola issue, is it realistic to have this problem on 4 DVR's and 1 HD receiver?

Any ideas on what else I can check?

Thanks.

The only time I have ever seen this is when I have the SD override off. If I set it to 480i I have never seen the problem. I know you said you changed the resolution from 1080i to 480i, was the the SD setting or for the entire box(scaling HD down to 480)?

I think it must be a hardware issue with the box. I dont think there is anything you can do except keep complaining to verizon until they realize there is a problem.

The only time I have ever seen this is when I have the SD override off. If I set it to 480i I have never seen the problem. I know you said you changed the resolution from 1080i to 480i, was the the SD setting or for the entire box(scaling HD down to 480)?

I have always had the SD override set to off. I will try changing that to 480i or 480p and see what happens. The YPbPr setting is what I changed from 1080i to 480i then back to 1080i.

Thanks for the info, this is one thing I haven't tried yet.

I think it must be a hardware issue with the box. I dont think there is anything you can do except keep complaining to verizon until they realize there is a problem.

Verizon knows there is a problem they just don't know where the problem is. The tech is supposed to be sending this to engineering. Guess I will see where it goes from there. I'll try the SD override setting and see what happens.

well I called about the alert channels and he said they should be gone when they update the guide, some places are scheduled for the 7th others on the 15th. In this time they will be getting a complete new guide updated to the new style and all the interface will be like the new setup shown at CES from previous pics. Hope this is true.

I'm looking for some ideas on where to look next for my on going stuttering picture problem.

I've seen other posts where replacing the STB solved the problem, but I'm on my 4th DVR and also see this on the non-dvr hd receiver. This happens on two different tv's, but not always at the same time and not on all channels. NFL network is the worst, but I see it on ABC, NBC, and CBS mostly during fast action sporting events. In Plano, TX those are channels 801,802,803 and 814. Have never seen stuttering on FOX or ESPN channels. Also had the stuttering real bad last night on Discovery HD. Changing the resolution on the DVR to 480i and back to 1080i will sometimes fix it, but the stuttering eventually comes back. I have seen the stuttering over both component video and HDMI connections on both a Mits 65807 (component only) and Samsung HPS4253 (component & HDMI). Have tried different component cables and different coax cables. Verizon replaced the ONT & 8 way splitter on Sat. and the stuttering was still there. Verizon tech is as stumped as I am. Signal strength is perfect at 0 dB at the STB. Light at the fiber was perfect at the ONT and the terminal out by the alley. I did not have this problem the first 3 months of service and then it started in Dec. and have been fighting it ever since.

All I watch are HD channels, but on one occasion the stuttering was seen on the SD channel for the NFL network. (wasn't a network issue because the stuttering wasn't there on the other tv).

This is blowing my mind. If it was a signal issue wouldn't it happen on both tv's at the same time?
If it is a Motorola issue, is it realistic to have this problem on 4 DVR's and 1 HD receiver?

Any ideas on what else I can check?

Thanks.

Yup. I suspect bad cables or splitters...or too many splitters. When I first got FIOS I had the same issue on two of my HDTVs. The other TVs in the house were fine. When FIOS came back, they saw the run to the affected TVs was longer, older and tied to a splitter. Once they ran a new line directly to the TVs, the problem disappeared and I haven't seen it since. A FIOS tech told me that signals that are too hot can also cause this issue, but that wasn't the case in my setup.

I always encourage new customers to insist that Verizon replace the lines and not reuse existing ones....unless you are sure the runs are good.

to joeinma I HAVe watched EVERY celtics game since 1994 ,when i first got directv.I have been a fan for over 45 years!!! lving in so. cal., did the globe say how this would effect celtic games on league pass? also i though liberty which wiil soon own directv was trying to buy FSN new england and some other rsn's.

well I called about the alert channels and he said they should be gone when they update the guide, some places are scheduled for the 7th others on the 15th. In this time they will be getting a complete new guide updated to the new style and all the interface will be like the new setup shown at CES from previous pics. Hope this is true.

They told you some people would be getting the new guide as soon as Wednesday? Wow..

Verizon knows there is a problem they just don't know where the problem is. The tech is supposed to be sending this to engineering. Guess I will see where it goes from there. I'll try the SD override setting and see what happens.
I wrote about having the stutter on this forum (or the FIOS Installation forum?) about two months ago, also in Plano, TX. A tech did replace the cable run to our HDTV with a new cable and the problem has been much better. A tiny stutter very occasionally, but I never had any stutter with Comcast and their old, crappy Moto box, so it has to be a FIOS problem which they are having difficulty finding and fixing. But do get them to run you a new cable, it helps a lot.

I wrote about having the stutter on this forum about a month ago, also in Plano, TX. A tech did replace the cable run to our HDTV with a new cable and the problem has been much better. A tiny stutter very occasionally, but I never had any stutter with Comcast and their old, crappy Moto box, so it has to be a FIOS problem which they are having difficulty finding and fixing. But do get them to run you a new cable, it helps a lot.

I live in Plano as well and the tech came out and replaced our box as well as put new cables on. all worked fine for a while but the stuuter eventually came back. I think it's clueless for the techs to think its a cable problem. If it worked fine before then why would the same cables cause this later. I'm convinced the problem is with the box and the more recordings you have the worse this gets. Probably a problem with the hard drive. My SD box got really whacky last nite and had some serious lag too. I dont know whats up with that since it is not a DVR.

jwheeler, You kind of answered my post last time with a similar answer about the DVR. And as I stated last time, I have the plain HD box without DVR so it's not just a DVR problem. And then your SD box messing up. I still think it's something with their signal and until they find out what's broken it will stutter on occasion. I will say with FIOS I have no pixelation, so maybe stutter is their version of pixelation which equals bad signals.

jwheeler, You kind of answered my post last time with a similar answer about the DVR. And as I stated last time, I have the plain HD box without DVR so it's not just a DVR problem. And then your SD box messing up. I still think it's something with their signal and until they find out what's broken it will stutter on occasion. I will say with FIOS I have no pixelation, so maybe stutter is their version of pixelation which equals bad signals.

There was no problem with the picture on the SD box it just wouldnt respond to commands for a few seconds after I pushed the button on the remote. This would definitly be a hardware problem. You could see the little light on the box blink but then it would stay on until it decided to perform the actual function. This happened with channel change as well as volume.

On the DVR with regard to stutter. I dont believe it is a signal problem. If it was then why would changing the output resolution around seem to reset the box and have it eliminate the stutter for a few days? I wouldnt be suprised to see it be some sort of problem with internal RAM or buffer that fills up.

jwheeler, You kind of answered my post last time with a similar answer about the DVR. And as I stated last time, I have the plain HD box without DVR so it's not just a DVR problem. And then your SD box messing up. I still think it's something with their signal and until they find out what's broken it will stutter on occasion. I will say with FIOS I have no pixelation, so maybe stutter is their version of pixelation which equals bad signals.


I would think if it is a signal issue then if you recorded the program that was stuttering then you should see the stutter every time you replay the recorded program. But, sometimes you see the stuttering on the record playback and sometimes you don't. Which makes me think DVR problem. But I'm on my 4th DVR.

I tried changing the 4:3 Override from Off to 480i like Kes601 suggested and have not had a problem yet.

I would think if it is a signal issue then if you recorded the program that was stuttering then you should see the stutter every time you replay the recorded program. But, sometimes you see the stuttering on the record playback and sometimes you don't. Which makes me think DVR problem. But I'm on my 4th DVR.

I tried changing the 4:3 Override from Off to 480i like Kes601 suggested and have not had a problem yet.

Yes and what is strange is, I had it really bad on a recorded high def program and when I stopped it, performed the output switch over and went back over to the recorded show it was all better.

So with the new guide, does anyone know for sure if there will be new HD?? Thanks is advance.

Noone knows for sure Redskin.

I also taked via chat with a rep today - who said there is not even a date yet for the guide rollout. So whoever that other poster talked to, I have no clue.

So yet again, different stories - noone knows the truth.

I seriously doubt that the new software roll out will be this month. VZ has been saying this summer all along, I doubt that they just happened to have it ready 3 months early, I would be surprised if its not 3 months late knowing VZ.

As far as new HD, no one knows. there are agreements in place, but there are no reliable rumors about them coming online anytime soon. Some people here seem to have read some sort of promise about new channels in 1Q 07, I never saw that, but its not looking good.

Dont get your hopes up about the guide in the next few months, you are setting yourself for a big letdown.

FiOS is getting its PR butt kicked by Cox here in Virginia Beach, VA. Both companies have had the PBS and CBS digitals for months. FiOS signed-up the local NBC and Fox digital affiliates in January and still hasn't brought them online (Note: Virginia Beach requires no station number realignment). Nothing about the local ABC digital affiliate from FiOS. In the meantime, Cox signed the NBC and Fox digitals last week and had both on the air in less than a week. Today, I hear that Belo (parent company for the local ABC station) has signed a nation-wide agreement with Cox which will again allow Cox to bring the ABC digital online ASAP. This is making the local FiOS subscribers really angry and making VZ look foolish! As many have read here before, all FiOS is telling its customers is "soon". :mad: :mad:

FiOS is getting its PR butt kicked by Cox here in Virginia Beach, VA. Both companies have had the PBS and CBS digitals for months. FiOS signed-up the local NBC and Fox digital affiliates in January and still hasn't brought them online (Note: Virginia Beach requires no station number realignment). Nothing about the local ABC digital affiliate from FiOS. In the meantime, Cox signed the NBC and Fox digitals last week and had both on the air in less than a week. Today, I hear that Belo (parent company for the local ABC station) has signed a nation-wide agreement with Cox which will again allow Cox to bring the ABC digital online ASAP. This is making the local FiOS subscribers really angry and making VZ look foolish! As many have read here before, all FiOS is telling its customers is "soon". :mad: :mad:

Agreed, 2 months ago I was an unhappy Cox customer, now I am an unhappy FiOS customer, we'll see how this all plays out.

The other question is why is our CBS Corp. owned CW station not available in HD, as Verizon and CBS reached an agreement some time ago. Verizon could get the step up by signing on Belo and adding the CW station.

[QUOTE=kes601]Agreed, 2 months ago I was an unhappy Cox customer, now I am an unhappy FiOS customer, we'll see how this all plays out.

The other question is why is our CBS Corp. owned CW station not available in HD, as Verizon and CBS reached an agreement some time ago. Verizon could get the step up by signing on Belo and adding the CW station.

I think that it is because I went to Fios, I am a jinx.

BTW, cable companies (including Verizon) are required (FCC) to pass along PSIP in-band if it is present / provided for any unencrypted QAM channels. They often don't ... but ...

They are supposed to:
http://a257.g.akamaitech.net/7/257/2422/13nov20061500/edocket.access.gpo.gov/cfr_2006/octqtr/47cfr76.640.htm

Actually, Comcast (if the PSIP data is present) *does* pass it along for the HD and SD *digital* feeds (however, it is entirely possible that PSIP data is *not* present in any way/shape/form for the non-digital (SD) feeds; example, WUSA-TV (analog channel 9) has no PSIP information, however WUSA-DT (9-1) does have proper PSIP data, including the title of the program being broadcast). This is Comcast via QAM in Prince George's County, MD (current QAM mapping as of 3/6/2007).

It's a lot easier to simply pass the PSIP data along as opposed to doing any changes to it (including editing/removing data); this is the case for any retransmitter.

Good news for all of us still waiting (it's been a year and a half for people in central PA) for Franchise agreements:

http://www.multichannel.com/article/CA6421729.html?display=Breaking+News

FCC Releases Cable-Franchise Order

--------------------------------------------------------------------------------

By Ted Hearn 3/5/2007 8:54:00 PM

The Federal Communications Commission Monday released a previously adopted order that gives local governments 90 days to reject or approve cable-service licenses sought by phone companies that already have facilities in city-controlled rights of way.

The FCC’s decision to impose a deadline was designed to provide a measure of certainty to AT&T and Verizon Communications as the two largest phone companies put billions of investment dollars at risk in an effort to break into local video markets.

“Verizon spends more on capital investment than any other American company. It would be difficult to invest so much into broadband and video deployment without common-sense decisions like this one,” said Marilyn O’Connell, chief marketing officer of Verizon Telecom, in a prepared statement.

Local governments are expected to appeal, claiming that the FCC lacks legal authority to impose time constraints on franchising authorities. The cable industry hasn’t committed to go to court.

“We are still reviewing it,” National Cable & Telecommunications Association vice president of communications Brian Dietz said.

The FCC adopted the rules in late December but needed 75 days to finish and release a 68-page order that attempts to justify its conclusion that in many instances, franchise negotiations are taking too and frustrating competition.

The FCC has agreed to announce within six months whether the 90-day rule will apply to incumbent cable operators that are seeking to renew their local franchises.

---------

And a quote from http://news.tmcnet.com/news/2007/03/05/2386640.htm

The FCC noted in the order that current franchising procedures can take as much as 8 to 16 months, even when applicants have right-of-way access already. Often, entrants accept franchise terms they consider unreasonable to avoid further delay, or give up altogether.

that provides the central reason for this action.

It nice to finally see the FCC publicly lambaste the cable incumbents and LFAs for their corrupt and collusive practices in limit cable competition, keep cable rates high, and create an easy source of revenue to fill the county coffers...all at the expense of the poor consumer. It's no wonder DirecTV and Dish Network are now the nations 2nd and 3rd largest pay TV providers.

http://www.sys-con.com/read/345500.htm

Baltimore County Residents to See More Choice, Competition as Verizon Obtains Cable Franchise
County Council Approves Franchise Covering 312,000 Households; Verizon Will Begin Rolling Out FiOS TV Mid-Year

By: PR Newswire
Mar. 6, 2007 01:49 PM
Digg This!


TOWSON, Md., March 6 /PRNewswire/ -- Residents of Baltimore County are a major step closer to having some long-awaited choice for their cable television services, thanks to a vote by the County Council Monday night (March 5) authorizing Verizon to offer its fiber-optic-powered FiOS TV.

The cable franchise covers approximately 312,000 households in Baltimore County. Verizon plans to begin offering FiOS TV by mid-year to parts of the Owings Mill, Cockeysville and Reisterstown areas.

Verizon is providing FiOS services on the nation's most advanced digital, all-fiber-optic network. Only Verizon's FiOS network has earned the certification of the independent Fiber to the Home Council for providing fiber all the way to customers' homes.

"This agreement represents great progress for Baltimore County consumers who are eager for a true competitive choice in video service providers," said William R. Roberts, president of Verizon Maryland. "FiOS TV offers an innovative, reliable and competitive alternative to the incumbent cable provider - powered by our lightning-fast fiber-optic network.

"Maryland residents are saying 'yes' to FiOS TV and FiOS Internet services in rapidly growing numbers, and we're eager for Baltimore County consumers to join the FiOS family."

Baltimore County joins numerous other Maryland jurisdictions that have awarded franchises to Verizon, including Anne Arundel, Howard, Montgomery and Prince George's counties and more than 30 independent municipalities. These franchises cover approximately 1.2 million households.

More than 291,000 households in 12 of these jurisdictions now can order FiOS TV, and that number is growing rapidly.

In addition to Maryland, Verizon currently offers FiOS TV in parts of nine other states: California, Delaware, Florida, Massachusetts, New Jersey, New York, Pennsylvania, Texas and Virginia.

FiOS TV offers a broad collection of all-digital programming, 20 or more high-definition channels, 8,600 video-on-demand titles and more. It is delivered over Verizon's fiber-to-the-premises network, which has industry- leading quality and reliability. Fiber delivers amazingly sharp pictures and sound, and has the capacity to transmit a wide array of high-definition programming that is so clear and intense it seems to leap from the TV screen.

In addition to FiOS TV, Verizon's fiber network also allows the company to offer consumers and businesses crystal-clear voice service and high-speed FiOS Internet Service at download speeds of up to 30 Mbps (megabits per second) and upload speeds up to 5 Mbps.* FiOS Internet Service currently is available to many consumers and small businesses in the Owings Mill area of Baltimore County.

* NOTE: actual (throughput) speeds will vary..

The Business of Television
Verizon: Full-Speed Ahead for FiOS TV in Calif.
By Linda Haugsted MultiChannel News 3/7/2007

Verizon Communications wasted no time applying for a state franchise, mapping deployment for 12 service regions in Southern California.

The telco was able to make the application once the state's Public Utilities Commission solidified its administrative rules for the process. That was completed March 1, and the company submitted its paperwork March 2.

The state filing indicated that the next deployments will be Victorville/Apple Valley in San Bernardino County, listed as Region 1 in Verizon's application. The other intended service areas: Region 2, Ventura and Los Angeles County coastal communities from Camarillo through Malibu; Region 3, Santa Monica; Region 4, Los Angeles County coastal communities from Manhattan Beach through Rolling Hills; Region 5, Los Angeles and Orange county coastal communities from Long Beach through Huntington Beach, and north to Norwalk; Regions 6 and 7, East Los Angeles County from Walnut and Diamond Bar north to Claremont and into Western San Bernardino County. This region also includes Ontario, Rancho Cucamonga and part of unincorporated Riverside County.

Regions 8 and 9 cover most of the rest of Riverside County. Regions 11 and 12 include Palm Springs, Rancho Mirage and Desert Hot Springs.

Verizon will compete in these areas mostly with Time Warner Cable, Charter Communications and Cox Communications. Those operators can apply for state franchises in the face of competition, but not until January 2008, according to the new PUC rules.

http://www.multichannel.com/article/CA6422323.html?display=Breaking+News

well I called about the alert channels and he said they should be gone when they update the guide, some places are scheduled for the 7th others on the 15th. In this time they will be getting a complete new guide updated to the new style and all the interface will be like the new setup shown at CES from previous pics. Hope this is true.
I noticed the alerts were removed in NoVA last night. Finally, a clean guide. :D

Yes, they finally removed the stupid alerts from the Washington Metro guide. I was wondering if they were ever going to take them down!

The channel re-alignment occurred for the last market - Texas - yesterday. So now we begin the wait for new HD channels to finally show up. From the posts here and elsewhere, it is obvious that the natives are getting restless. Verizon has added a few new SD channels in the past few months that few of us care about or even heard of.

I got the letter from Verizon last week informing me that: A. Fox Soccer is moving from the Sports premium set to channel 76 in the "premier" tier - there is a Fox Soccer channel?; B. CSN SN MA spanish language tier is moving from 510 to 511 - uh, sure whatever; and C. the Lime channel on ch 142 was going off-air. What the heck was the Lime Channel?? Boy, thanks for taking the time to send such vital info in a letter. :rolleyes:

How about a notice on adding HD and SD channels that most of us would care about? The only SD channel I can think of that I like to see them add is the NASA channel. Should not cost them anything beyond the cost of the downlink hardware. Ok, so there are holdups on CSN MA HD. But where are A&E-HD, Food-HD, History-HD, and the others?

I would also like to see an announcement from Verizon that they plan to add CNN-HD, Sci-Fi HD, Weather Channel HD on the day and date they go live. Fix the customer frustration that comes from people calling CSRs and getting conflicting or wrong info on new HD channels.

Yes, they finally removed the stupid alerts from the Washington Metro guide. I was wondering if they were ever going to take them down!

The channel re-alignment occurred for the last market - Texas - yesterday. So now we begin the wait for new HD channels to finally show up. From the posts here and elsewhere, it is obvious that the natives are getting restless. Verizon has added a few new SD channels in the past few months that few of us care about or even heard of.

I got the letter from Comcast last week informing me that: A. Fox Soccer is moving from the Sports premium set to channel 76 in the "premier" tier - there is a Fox Soccer channel?; B. CSN SN MA spanish language tier is moving from 510 to 511 - uh, sure whatever; and C. the Lime channel on ch 142 was going off-air. What the heck was the Lime Channel?? Boy, thanks for taking the time to send such vital info in a letter. :rolleyes:

How about a notice on adding HD and SD channels that most of us would care about? The only SD channel I can think of that I like to see them add is the NASA channel. Should not cost them anything beyond the cost of the downlink hardware. Ok, so there are holdups on CSN MA HD. But where are A&E-HD, Food-HD, History-HD, and the others?

I would also like to see an announcement from Verizon that they plan to add CNN-HD, Sci-Fi HD, Weather Channel HD on the day and date they go live. Fix the customer frustration that comes from people calling CSRs and getting conflicting or wrong info on new HD channels.

They won't even tell us when our local HDs will be added....

I got the letter from Comcast last week informing me that:
I think you meant FiOS because I got that same letter. ;)

They won't even tell us when our local HDs will be added....

What makes me so angry is that they won't even give you a month to expect a new local HD channel and they don't think that is bad.

Here in the Virginia Beach market, COX signs a contract and adds another HD channel (or two) in less than a week after the signing (done it twice!). COX and their affiliates even announced they were going to add the channels ASAP and then successfully made the dates! Verizon has had two more local HD's in waiting since January and still won't give us even a month much less a specific date to expect them. Not a peep about adding the final major affiliate (ABC) yet. I'm not even going to begin to wait for the much anticipated STB software mod. When I called a FiOS CSR today, he dutifully touted the company line and said VZ FiOS doesn't announce changes in advance. They happen when they happen.

Verizon has come down with a bad case of the "Diva Complex"! :mad:

And the clock keeps ticking...

3 weeks remain in the "1st quarter" of 2007 to see if VZ will keep to their promise (which I have in writing) of adding new National HD's.

Stay tuned....

Anyone else notice that the STBs did not spring forward this morning? Doesn't surprise me since I noticed that the DST setting in on the diagnostics screen (power off and the hit Select on the box) still showed April 1, 2007 as the start of DST.

So we get to live with time being off for one hour for 3 weeks I guess.

Verizon must be too busy with the DVR bugs to worry about this small matter.

Anyone else notice that the STBs did not spring forward this morning? Doesn't surprise me since I noticed that the DST setting in on the diagnostics screen (power off and the hit Select on the box) still showed April 1, 2007 as the start of DST.

So we get to live with time being off for one hour for 3 weeks I guess.

Verizon must be too busy with the DVR bugs to worry about this small matter.

My STB moved an hour ahead for DST.

Anyone else notice that the STBs did not spring forward this morning? Doesn't surprise me since I noticed that the DST setting in on the diagnostics screen (power off and the hit Select on the box) still showed April 1, 2007 as the start of DST.

So we get to live with time being off for one hour for 3 weeks I guess.

Verizon must be too busy with the DVR bugs to worry about this small matter.

My STB's did not spring forward either.
To wait 3 weeks....that would be horrible. The hour difference will add another bug to the DVR for the next three weeks when recording......

I had to call Verizon to get them to send a signal to update the time. They said they were getting lots of calls about this. The problem seems to be with the DVR only. All other boxes updated they said.

I had to call Verizon to get them to send a signal to update the time. They said they were getting lots of calls about this. The problem seems to be with the DVR only. All other boxes updated they said.

I am having a problem with my standard boxes as well as my DVR box. Just got off the phone with my sister who is having the same problem. She was on hold for 30minutes with Verizon and just hung up. Guess I will block some time and call VZ.

The problem seems to be with the DVR only. All other boxes updated they said.Wrong.

my box sprung forward fine!!!

Anyone else notice that the STBs did not spring forward this morning? ,,, My DVR and two SD STB's updated properly this morning.

And the clock keeps ticking...

3 weeks remain in the "1st quarter" of 2007 to see if VZ will keep to their promise (which I have in writing) of adding new National HD's.

Stay tuned....

We have been told here that our local Fox and NBC digital signals will be added March 17(by a local employee) and Mid March(by a Verizon spokesperson), I am wondering if this will coincide with the national hds.

My STB's did not spring forward either.
To wait 3 weeks....that would be horrible. The hour difference will add another bug to the DVR for the next three weeks when recording......
Which model STB do you have? The SD or HD version? Helps to be more specific so we can see if there is a problem with a particular model.

My Motorola 6416 DVR updated fine last night (Washington Metro region). I had it set to tape a program in the wee hours after the DST switch and it recorded it with no problems. If the STB or DVR is still off by 1 hour, I would do a cold reset by unplugging it. This will wipe out guide info for a while, so don't do it just before a scheduled recording.

Which model STB do you have? The SD or HD version? Helps to be more specific so we can see if there is a problem with a particular model.

My Motorola 6416 DVR updated fine last night (Washington Metro region). I had it set to tape a program in the wee hours after the DST switch and it recorded it with no problems. If the STB or DVR is still off by 1 hour, I would do a cold reset by unplugging it. This will wipe out guide info for a while, so don't do it just before a scheduled recording.

I have two SD 2500's and a 6416 HD DVR. Neither updated.
I'll try the cold reset and let you know. Thanks!

According to VZ, the update patch was scheduled for implementation between 2 and 4 AM. If a box did not get online and update by 4, it will be updated tonight between 2 and 4 AM. You can not fix the problem with a hard reset, the box must be initialized by VZ. If you want to call and have them do htis, you can. Otherwise just wait one more day and all should be OK.

I had 2 DVR's that undated fine, but one HD and three SD boxes failed. I got them reset by CS and everything is fine now. I had to hold about 20 minutes. The tech said lines are flooded by people calling in with this same problem. He was told by operations that about 80% of the boxes updated last night. They had thought they allowed enough time for all boxes to update, but didn't so the remainder will be updated tonight.

According to VZ, the update patch was scheduled for implementation between 2 and 4 AM. If a box did not get online and update by 4, it will be updated tonight between 2 and 4 AM. You can not fix the problem with a hard reset, the box must be initialized by VZ. If you want to call and have them do htis, you can. Otherwise just wait one more day and all should be OK.

I had 2 DVR's that undated fine, but one HD and three SD boxes failed. I got them reset by CS and everything is fine now. I had to hold about 20 minutes. The tech said lines are flooded by people calling in with this same problem. He was told by operations that about 80% of the boxes updated last night. They had thought they allowed enough time for all boxes to update, but didn't so the remainder will be updated tonight.

When it rains, it pours: poor DST execution, bad Phillips remote, bad HD-DVR and IPG, late new national HD channels, late local digital channels, poor information flow to customers... :(

Perhaps it is time for another change of leadership. This time, at FiOS-TV?

so dump FiOS and order dish or dtv. I like them. Picture quality is outstanding. I have had no issues until this. Phillips remote is fine, I use three of them, along with a Harmony 880 and two comcast remotes.

VZ perfect? no. Better than my former Comcast/TW or my former DTV packages? YES! by a mile.

so dump FiOS and order dish or dtv. I like them. Picture quality is outstanding. I have had no issues until this. Phillips remote is fine, I use three of them, along with a Harmony 880 and two comcast remotes.

VZ perfect? no. Better than my former Comcast/TW or my former DTV packages? YES! by a mile.

Been there. Done that. (COX and D*)

True, FiOS-TV does have the best PQ; but that is not the problem. The problem is that a significant number of its customers are having problems that should not be happening TODAY...not many months ago when it first came online. I, too, am waiting to see what my system looks like on 18 March. :rolleyes:

Been there. Done that. (COX and D*)

True, FiOS-TV does have the best PQ; but that is not the problem. The problem is that a significant number of its customers are having problems that should not be happening TODAY

Well, I'm going to be optimistic and blame the DST debacle on the government and it's retarded new law. Assuming that DST had switched in April when it normally does, I think things would've gone fine.

What is happeneing on March 18th?

Been there. Done that. (COX and D*)

True, FiOS-TV does have the best PQ; but that is not the problem. The problem is that a significant number of its customers are having problems that should not be happening TODAY...not many months ago when it first came online. I, too, am waiting to see what my system looks like on 18 March. :rolleyes:

Here in CA my DVR and STB were reset to the new, daylight savings time correctly when I got up around 8:00AM. Later (around 11:00) I noticed that both boxes were jumped 3 MORE hours ahead! :eek: I guess Verizon decided that California should now be on the east coast.

I'm definitely NOT going to waste my time sitting on the telephone ... on hold ... to talk to those idiots in CS.

And, BTW - anyone notice that the time stamp in here is off by an hour also ????

What is happeneing on March 18th?

Fox and NBC local HDs(ABC maybe too???) in Virginia Beach....supposedly.

Can someone give me the number to Verizon customer service. I live on the west coast and my time jumped ahead three hours to east coast time. Going to be hard to record anything tonight if it stays that way..

TIA

"... Going to be hard to record anything tonight if it stays that way..."

Tia - Check your guide ... you'll find all the programs times have also jumped 3 hours ahead. Example - "Desperate Housewives" are now listed as 12:00-1:00AM. So, I'm assuming all recordings will work OK ... hmmmmmm ... did I actually say that something with Verizon should work OK? Yikes - what am I saying? :eek:

Mine just updated to the correct time in the past half hour or so.

And bigmjh is correct. Even if your clock is incorrect, the guide remains accurate to real time.

Well, I'm going to be optimistic and blame the DST debacle on the government and it's retarded new law. Assuming that DST had switched in April when it normally does, I think things would've gone fine.

The new law is not retarded. The old law was: This problem of DST really goes back to the politics of the times when DST was first established. The national politicians did not follow scientific facts. The start dates for spring and fall time changes did not agree with each other according to astronomy (an equal number of sunlight hours per day). This new attempt was supposed to remedy that (in addition to saving energy).

What is happeneing on March 18th?

According to the local rumor mill (and as also posted here by others already), March 17th is supposed to be the date that everything becomes perfect here in this VZ FiOS-TV market. So when I turn on my TV on the 17th or 18th, I am expecting to be pleasently surprised that it actually happened. Please don't tell anyone that (that I am being positive) because it is double secret. :D

Can someone give me the number to Verizon customer service. I live on the west coast and my time jumped ahead three hours to east coast time. Going to be hard to record anything tonight if it stays that way..

TIA

Your customer service number is on your FiOS-TV website and in your packet of information you were given during the installation. I also received a nice sticker (with the CS phone number on it) that I have posted next to my home office PC. Hope that helps.

The new law is not retarded. The old law was: This problem of DST really goes back to the politics of the times when DST was first established. The national politicians did not follow scientific facts. The start dates for spring and fall time changes did not agree with each other according to astronomy (an equal number of sunlight hours per day). This new attempt was supposed to remedy that (in addition to saving energy).

It's okay, I think DST in general is retarded, both new and previous laws. There was never any conclusive evidence that it saved energy or that the new switch will save more. But this is off-topic.

And, BTW - anyone notice that the time stamp in here is off by an hour also ????

I had the same problem. I went to the USER CP section and noted that I had previously selected "Automatic detect " for DST which I thought was correct (automatic means automatic...right?). As soon as I changed that to "always", my local time immediately changed to be correct. I don't understand the difference in the wording, but it worked for me to fix the problem. :confused:

Fox and NBC local HDs(ABC maybe too???) in Virginia Beach....supposedly.
Hope that they do add those stations. Dragging their heels on adding the major broadcast network local station to the HD lineup is not a good way to win over customers. However, March 17th is a Saturday and St. Patrick's Day no less. I can't see them adding the stations on a Saturday or a Sunday; they may have to drag some of the engineers out of the local Irish bar or some of them will have huge hangovers. Not a good idea. :D They may have given March 17 as the date by which the stations will be added as the if-something-goes-wrong date.

But we are still in the dark as to when any new HD national channels will be added. Only reports that it will be by the end of the first quarter. I asked this year before, but did not get a real answer. What was the last national HD channel added and when did Verizon add it? It has been at least 6 months, that much I do know.

Hope that they do add those stations. Dragging their heels on adding the major broadcast network local station to the HD lineup is not a good way to win over customers. However, March 17th is a Saturday and St. Patrick's Day no less. I can't see them adding the stations on a Saturday or a Sunday; they may have to drag some of the engineers out of the local Irish bar or some of them will have huge hangovers. Not a good idea. :D They may have given March 17 as the date by which the stations will be added as the if-something-goes-wrong date.

But we are still in the dark as to when any new HD national channels will be added. Only reports that it will be by the end of the first quarter. I asked this year before, but did not get a real answer. What was the last national HD channel added and when did Verizon add it? It has been at least 6 months, that much I do know.

Particularly when the competition added them over the past 2 weeks. Verizon has had a contract with ABC since before they went live with FiOS here and with NBC/Fox since January 2. Cox signed a contract with NBC/Fox on a Thursday and they were added the very next day. They signed an agreement with ABC on a Monday and it went live early on Thursday morning.

Mine updated OK last night. But it updated again during the day, so I am one hour ahead.

My guide is wrong too.

Your customer service number is on your FiOS-TV website and in your packet of information you were given during the installation. I also received a nice sticker (with the CS phone number on it) that I have posted next to my home office PC. Hope that helps.

Thanks for the input. I did find it and called them and was put on terminal hold and gave up. They know they have a problem with the time change and the message says they are working at top speed to fix it..

Mine jumped ahead but by two hours. Im in texas and I think I have east coast time on two boxes. One the DVR and one a SD box.

Mine jumped ahead but by two hours. Im in texas and I think I have east coast time on two boxes. One the DVR and one a SD box.
I have the same equipment and am in the same situation. I was hoping they would get it corrected overnight, but as of 8:00 this morning, both boxes still showed 9:00.

I'm in Garland TX and mine was fixed overnight.

Perhaps it is time for another change of leadership. This time, at FiOS-TV?FYI, Marilyn O'Connell, who as Verizon Senior VP, Video Solutions was primarily responsible for the development and launch of FiOS TV has (just this month) been promoted to Verizon Cheif Marketing Officer. Shawn Strickland, who had been Vice President of Product Management for Video Services will now be taking over the primary leadership for FiOS TV.

FYI, Marilyn O'Connell, who as Verizon Senior VP, Video Solutions was primarily responsible for the development and launch of FiOS TV has (just this month) been promoted to Verizon Cheif Marketing Officer. Shawn Strickland, who had been Vice President of Product Management for Video Services will now be taking over the primary leadership for FiOS TV.

Let's hope for improvement then.

so are we getting new hd channels or not, what say the insiders of this board? not counting the guy what said we were getting csn hd on 2/27/

so are we getting new hd channels or not, what say the insiders of this board? not counting the guy what said we were getting csn hd on 2/27/
Yes we will get new HD channels, but no one knows when at the moment, Im not even sure VZ knows when yet.

The guy who said we were getting CSN HD? That wasnt a rumor, or insider info, it was a document that verizon spent money on mailing out to all of the customers in our area. In retrospect it was a huge debacle, but it seemed like pretty good info at the time.

Also, who do I need to call to complain about the insanely loud commercials. every commercial that VZ inserts it at double the volume of everything else. I have to scramble for the remote to press mute everytime.

I cant believe they are oblivious to this, do members of the FiOS team even watch it.

My commercials aren't loud.

Also, who do I need to call to complain about the insanely loud commercials. every commercial that VZ inserts it at double the volume of everything else. I have to scramble for the remote to press mute everytime.

I cant believe they are oblivious to this, do members of the FiOS team even watch it.

seriously, all the shows I watch I have to crank up to here all the words, then when the commercials come on I get blown through the couch like that old maxell ad.

I have the same issue. Commercials are loud, particularly on HD channels, but I think it still happens on SD channels as well.

Also, with Verizon's VOD, does anyone else experience the picture sometimes turning white for a brief moment? It happens rarely and randomly, but is frustrating to get the picture covered with white pixelation!

Yes we will get new HD channels, but no one knows when at the moment, Im not even sure VZ knows when yet.

The guy who said we were getting CSN HD? That wasnt a rumor, or insider info, it was a document that verizon spent money on mailing out to all of the customers in our area. In retrospect it was a huge debacle, but it seemed like pretty good info at the time.

Well, all I know, is there are 17 days left in the month for them to add new HD channels - if they don't, every top level exec at Verizon will be hearing from me. I have notification, in writing, that these new channels would be added during Q1. If they are not, they'll sure as hell know of my displeasure. While I love the FIOS service and the lineup, knowing these channels were supposedly coming made it easier to leave DISH and it's 30+ HD channel lineup.

But as I said, they have 17 days yet to fulfill that promise.

Jesus, even the joke U-Verse service offers more HD than FIOS.

My commercials aren't loud.

Its not all commercials, just the ones the VZ inserts, mainly for their VOD content and a few low budget mini infomercials, mostly the acne stuff the Jessica Simpson is whoring.

Well, all I know, is there are 17 days left in the month for them to add new HD channels - if they don't, every top level exec at Verizon will be hearing from me. I have notification, in writing, that these new channels would be added during Q1. If they are not, they'll sure as hell know of my displeasure. While I love the FIOS service and the lineup, knowing these channels were supposedly coming made it easier to leave DISH and it's 30+ HD channel lineup.

But as I said, they have 17 days yet to fulfill that promise.

Jesus, even the joke U-Verse service offers more HD than FIOS.

Got a link? I havent seen the documentation you are referring to.

Got a link? I havent seen the documentation you are referring to.

Ronin,
I have emails from Verizon PR staff regarding the addition of new HD channels.

Its not all commercials, just the ones the VZ inserts, mainly for their VOD content and a few low budget mini infomercials, mostly the acne stuff the Jessica Simpson is whoring.

Not getting any VZ commercial inserts in my market that I can remember. Commercials are not Vz's problem or under their control. Commercials audio comes from the video production company. Viewers have been complaining (me included) about loud commercials audio for many decades. Vz FiOS cannot be blamed for it.

P.S. There is a movement within the industry to develop an audio level standard to help with audio level problems.

If you market doesn't get the FiOS VOD, and Proactive commercials then you dont realize whats going on for the rest of us.

FiOS can be blamed for it, I am not talking about the difference between the show and the network provided commercials. I am talking about the locally inserted commercials. The difference in volume between a network provided commercial and the FiOS inserted commercial is staggering. I understand that commercials have been louder than the show for many years, that is a different argument for a different thread.

I have to drop my receiver volume by 30-35% when a FiOS commercial comes on.

Ronin,
I have emails from Verizon PR staff regarding the addition of new HD channels.

I would hardly call that a promise, or official.

CSR, PR reps are not always the most informed, not just in VZ but in lots of companies.

I want new HD channels as much as the next guy, the only SD channel i watch is the Food Network. But I would take an email from a couple people within a large company as official, especially when they are not even involved in the decision making process.

I have the same issue. Commercials are loud, particularly on HD channels, but I think it still happens on SD channels as well.
I can't speak for the other STBs, but if you have the Motorola 6416 HD-DVR, you can cut down on the sound level problem with commercials. Go to the Menu, select Settings, then Audio Options and check the current Compression setting. If it is set to Heavy, try Medium or No compression and see if that helps with the commercials. I have mine set to no compression.

If you market doesn't get the FiOS VOD, and Proactive commercials then you dont realize whats going on for the rest of us.

FiOS can be blamed for it, I am not talking about the difference between the show and the network provided commercials. I am talking about the locally inserted commercials. The difference in volume between a network provided commercial and the FiOS inserted commercial is staggering. I understand that commercials have been louder than the show for many years, that is a different argument for a different thread.

I have to drop my receiver volume by 30-35% when a FiOS commercial comes on.

We have VOD, but not the loud stuff. Just lucky I guess. :D

I can't speak for the other STBs, but if you have the Motorola 6416 HD-DVR, you can cut down on the sound level problem with commercials. Go to the Menu, select Settings, then Audio Options and check the current Compression setting. If it is set to Heavy, try Medium or No compression and see if that helps with the commercials. I have mine set to no compression.

I have mine set on 'Heavy' for the same reason and will keep it there for easier hearing of soft sounds. I just called a FiOS-TV tech and asked him about this issue. He told me that 'compression' increases the perceived volume of the soft sounds, but does nothing for the loud sounds. He specifically mentioned that the volume of commercials is unaffected by this setting. I guess that means it is not an automatic volume control.

We have VOD, but not the loud stuff. Just lucky I guess. :D

Its not VOD itself, it is the commercials that VZ inserts to advertise VOD during regular network programming.

Its not VOD itself, it is the commercials that VZ inserts to advertise VOD during regular network programming.

Yes, I understand that. You have a problem that I have not experienced and I hope I never have it. Hope your issue goes away in the near future.

I can't speak for the other STBs, but if you have the Motorola 6416 HD-DVR, you can cut down on the sound level problem with commercials. Go to the Menu, select Settings, then Audio Options and check the current Compression setting. If it is set to Heavy, try Medium or No compression and see if that helps with the commercials. I have mine set to no compression.

No it does not help, the insert commercial scare my baby and freak my dog out , they are out of control. Snake on a plane will make me deaf.

No it does not help, the insert commercial scare my baby and freak my dog out , they are out of control. Snake on a plane will make me deaf.

That one and the Pirates of the Carribean.

as soon as they come on my 4 year old covers his ears with his hands and runs for the door.

Yo Ho yo HO

Its not VOD itself, it is the commercials that VZ inserts to advertise VOD during regular network programming.I have only seen/heard these ads when watching ESPN HD/ESPN2 HD. The audio level on these is truly outrageous. I hope everyone who has had to endure these will call in and complain about them. This is by far the most amateurish stunt I've seen from them in almost 14 months of service. And to boot the video quality itself looks like something you would see on YouTube.

Can anyone confirm if NESN-HD has been added today? As soon at it's available I am ordering my FIOS-TV.

Can anyone confirm if NESN-HD has been added today? As soon at it's available I am ordering my FIOS-TV.

Oh I *really* hope so! Is there a rumor that it's being added today? I haven't heard anything concrete about it lately - just more of the same "by Red Sox Opening Day". Unfortunately I'm not at home to check right now - I won't know until tonight.

Edit: I just bothered my wife at home and she checked the guide - it's not showing up yet.

Yes, I understand that. You have a problem that I have not experienced and I hope I never have it. Hope your issue goes away in the near future.

Possibly HILLTOP SAILOR's system does a good job of suppressing (or evening out) the sound as my TV did.

Before I had my surround system, my TV (Samsung) took care of quieting the commercials pretty well, however, now that I have the surround (Sony) hooked up the VOD and, yes, the Jessica Simpson commercial (scary) practically shakes the house.

Changing from the HD Channels to some SD channels also shakes the house.

Other than that I love FIOS, I came from "able tv", in other words whatever I was "able" to get with the rabbit ears.

No NESH-HD here in Lynn :(

Possibly HILLTOP SAILOR's system does a good job of suppressing (or evening out) the sound as my TV did.

Before I had my surround system, my TV (Samsung) took care of quieting the commercials pretty well, however, now that I have the surround (Sony) hooked up the VOD and, yes, the Jessica Simpson commercial (scary) practically shakes the house.

Changing from the HD Channels to some SD channels also shakes the house.

Other than that I love FIOS, I came from "able tv", in other words whatever I was "able" to get with the rabbit ears.

They simply have not started inserting their own commericals in the VA Beach area yet.

Has anybody called to complain?

Can anyone confirm if NESN-HD has been added today? As soon at it's available I am ordering my FIOS-TV.

No NESN here either.........sorry for the poor bastard that has to take my phone call on opening day if they don't have it up and running

Its not all commercials, just the ones the VZ inserts, mainly for their VOD content and a few low budget mini infomercials, mostly the acne stuff the Jessica Simpson is whoring.

Oh thank god I thought this was just my system. This sound level error drives me NUTS! All of a sudden there are these ear splitting ads. Now that I know it is just not my system I am going to call and complain.

Laters,
Jeff

Oh thank god I thought this was just my system. This sound level error drives me NUTS! All of a sudden there are these ear splitting ads. Now that I know it is just not my system I am going to call and complain.

Laters,
Jeff

Please do, the more complaints they get about this the better.

to joeinma I HAVe watched EVERY celtics game since 1994 ,when i first got directv.I have been a fan for over 45 years!!! lving in so. cal., did the globe say how this would effect celtic games on league pass? also i though liberty which wiil soon own directv was trying to buy FSN new england and some other rsn's.

Wow, Celticpride, you're a glutton for punishment watching every game! ;) The Globe did not mention how it would effect game on the League Pass. I assume it would not change anything...except that Directv would have to most likely pay through the teeth for the rights to FSNE from Comcast.

If Directv decides that the cost is too much and drops FSNE then the games would not be on league pass. However, can you imagine all the people who in New England who get FSNE as part of their regular sports package, if they lose it? Only concern would be that the fact is that the ONLY thing really on FSNE is the Celtics...so is the cost worth the programming?

Just got the call I can get Verizon installed (the fiber was run to the curb in front of my house in Nov. 05). Is anyone aware of any "special packages/deals" I should be looking for? Are they offering anything similar to the Comcast "Tripleplay"? I went on the web and can get TV/Interent for 100.95/mo (3 boxes/1DVR no premium channels or packages). This is about $10 less than my current Comcast, but if I were a new subscriber to Comcast I could get the triple play for $100 (not including Boxes/DVRs).

Any good thoughts here?

Thanks

Just got the call I can get Verizon installed (the fiber was run to the curb in front of my house in Nov. 05). Is anyone aware of any "special packages/deals" I should be looking for? Are they offering anything similar to the Comcast "Tripleplay"? I went on the web and can get TV/Interent for 100.95/mo (3 boxes/1DVR no premium channels or packages). This is about $10 less than my current Comcast, but if I were a new subscriber to Comcast I could get the triple play for $100 (not including Boxes/DVRs).

Any good thoughts here?

Thanks

I'm getting $5 off both TV and Phone for having all 3 services. I believe there is also a special on the Internet if you sign up for the 15mb/s service you will get $10 off it for 6 months.

I got my first month of HBO free, Internet reduced by $15 for the first three months, $5 off something for having the TV/Internet combo, and first month of the Sports package (or maybe it was the Movies package) free.

It was funny. I told them I was hesitant to switch because of the installation costs that would accompany 7 boxes, and then they magically told me about these plans that basically nullified my box installation fees.

Anyone else have a problem with VOD on the IMF Live Music video clips (Clips from the Later with Jools Holland show)??. A good number of them won't even start when I try to play them.

Going to give some positive feedback to FiOS (Howard Co., MD). I like the service for TV over Comcast because I am getting way more channels (only extra option I have for Fios is HD) vs Comcast (std analog) for about the same price. The internet service is way faster and it's actually cheaper by a few bucks. I have had no major issues with the service so far in 2 weeks other than some random VOD clips not playing. The install process was for the most part painless, and they were done in about 3 hours. I'm just happy that I'm not tied down to the TV/internet monopoly of Comcast.

another thing that has been bugging me is that now I have upgraded to DVR, there is no option to "Set a Reminder" so I can watch a show. I understand thats what the DVR is for in the first place, but I like to set reminders for stuff I want to watch live. Like a certain game or F1 qualifying and other races on Speed Channel. I could record it but I'd like the option to remind myself to watch it like on the standard box

Anyone else have a problem with VOD on the IMF Live Music video clips (Clips from the Later with Jools Holland show)??. A good number of them won't even start when I try to play them.

No problems here in Plano

Going to give some positive feedback to FiOS (Howard Co., MD). I like the service for TV over Comcast because I am getting way more channels (only extra option I have for Fios is HD) vs Comcast (std analog) for about the same price. The internet service is way faster and it's actually cheaper by a few bucks. I have had no major issues with the service so far in 2 weeks other than some random VOD clips not playing. The install process was for the most part painless, and they were done in about 3 hours. I'm just happy that I'm not tied down to the TV/internet monopoly of Comcast.

I have the same view of Fios vs. Comcast in Plano. (Comcast has since become Time Warner here) The picture is better, the channel selection is better and the service is less expensive. My phone bill is less than it was before and the internet service is amazingly fast.

I'm getting $5 off both TV and Phone for having all 3 services. I believe there is also a special on the Internet if you sign up for the 15mb/s service you will get $10 off it for 6 months.


In Northern NJ they are offering 20/5 internet, unlimted calling (phone) and fios tv (no stbs or xtra packages) for $94.99 a month for 1 year. Available by phone only, not online.

Oh I *really* hope so! Is there a rumor that it's being added today? I haven't heard anything concrete about it lately - just more of the same "by Red Sox Opening Day". Unfortunately I'm not at home to check right now - I won't know until tonight.
Edit: I just bothered my wife at home and she checked the guide - it's not showing up yet.

Suggest someone who has had recent contact w/ VCR contact them & see what they have to say now!!

I'm contacting:
Stephanie Lee
stephanie.s.lee@verizon.com
978-374-1205

Carol Baribeau
carol.l.baribeau@verizon.com
413-731-8606

So whats the deal. New york area, do we have FSN and MSG HD? This is a dealbreaker for me. Also, when is INHD going to come? I need my HD hockey!

So whats the deal. New york area, do we have FSN and MSG HD? This is a dealbreaker for me. Also, when is INHD going to come? I need my HD hockey!

FiOS has HD hockey on HDNET, kind of the equivalent of INHD. Since one of the owners of INHD is Comcast, I wouldn't expect it to show up on FiOS-TV

HDNET carries games from which broadcasts? Do they carry Versus broadcasts?

edit: Guess they don't. This is very disheartening as most of the hockey playoff action will be on Versus.

Can you confirm that FSN HD and MSG HD are on FiOS TV?

FiOS has HD hockey on HDNET, kind of the equivalent of INHD. Since one of the owners of INHD is Comcast, I wouldn't expect it to show up on FiOS-TV

Okay,
The owner of INHD is not Comcast, it's In Demand, which is owned by a consortium of companies, of which Comcast is included.

2nd, never think that because Comcast is owner of a station it would not show up on FIOS-TV. Who do you think owns Comcast Sportsnet Philadelphia and Versus?

So whats the deal. New york area, do we have FSN and MSG HD? This is a dealbreaker for me. Also, when is INHD going to come? I need my HD hockey!

As of last night FSN and MSG are not in HD on FIOS-TV in NJ...

Also, when is INHD going to come? I need my HD hockey!

InHD no longer shows NHL Hockey in HD from Versus. It moved to VSGLF in January.

Okay,
The owner of INHD is not Comcast, it's In Demand, which is owned by a consortium of companies, of which Comcast is included.

2nd, never think that because Comcast is owner of a station it would not show up on FIOS-TV. Who do you think owns Comcast Sportsnet Philadelphia and Versus?

I didn't say Comcast was the owner...I said one of the owners, as you verified.

Any updated word yet on NESN HD for the MA Area???

HDNET carries games from which broadcasts? Do they carry Versus broadcasts?
edit: Guess they don't. This is very disheartening as most of the hockey playoff action will be on Versus.
Can you confirm that FSN HD and MSG HD are on FiOS TV?

FiOS carries games on Versus...but only in SD. I think their HDNET coverage is from various local broadcasts.

FiOS carries games on Versus...but only in SD. I think their HDNET coverage is from various local broadcasts.

HDNet hockey is done entirely by HDNet. They have their own cameras, their own broadcasters and their own production teams.

Cablevision won't allow MSG-HD or FSNY-HD on FiOS so don't hold your breath.

Just talked to Verizon rep who said NESN-HD has been moved to the day after opening day for the Red Sox.

Just talked to Verizon rep who said NESN-HD has been moved to the day after opening day for the Red Sox.

I lurk in this thread just for pure comedy, you guys are getting screwed. Around opening day, it'll get pushed back to May, then around memorial day, then the all star break, then the start of the NHL season, etc

I wouldn't even consider switching until the services I want are in place.

Here's the email response I just got from VZ:

Thank you for contacting the Verizon eCenter. I have received your email dated Mar 16, 2007 regarding your Verizon FiOS Tv channel lineup. My name is Beverly,

Regretfully, at this time, we do not have a projected date for the New England Sports Network being offered in HD.

Thank you for using Verizon. We appreciate your business.

Sincerely,
Beverly
Verizon eCenter

iO it is I guess.

I lurk in this thread just for pure comedy, you guys are getting screwed. Around opening day, it'll get pushed back to May, then around memorial day, then the all star break, then the start of the NHL season, etc

I wouldn't even consider switching until the services I want are in place.

Thats why you are pleading for Comcast to add HDnet.

Its all about choices, we chose better PQ and lower cost.

Thats why you are pleading for Comcast to add HDnet.

Its all about choices, we chose better PQ and lower cost.

Thats a little joke in my sig, Cuban and Comcast will never come to an agreement.

Comcast is the only game in town here besides E* and D*. I've seen both their setups and the PQ sucks. I switch between my OTA and Comcast and there is NO difference. I wish there was a lil competition to lower my bill, but I just find random things to bitch about and I get a few weeks credit here and there through out the year and end up with 2-3 months free in a 12 month period.

I have the best lineup and PQ available in my area!