HDMI works fine for me with the Motorola box, always has.

HDMI works fine for me with the Motorola box, always has.What is your display?

HDMI has always worked fine for me and my neighbors as well. I've used it since my service was first installed back when there were only 12 or so HD channels, and the only problem I've ever had was the well-known green line+beveled edge when using 1080i output over HDMI with a 1:1 display, and that was a Motorola firmware bug not something specific to Verizon. The fix was part of IMG 1.6. Currently running 1.7 since North Texas was the first place it was rolled out, and it works fine. Primary display is a Samsung LNT4065, also using an Acer LCD monitor (HDCP-capable) with an HDMI-DVI cable.

Most of the reports of problems seem to be from first-gen HDMI implementations with buggy HDCP.

HDMI not ready for FIOS

Is there anyone out there with FIOS successfully using HDMI cables with the Motorola box? Or is everyone running through component cables?



Do you have a 7xxx or 6xxx Motorola box?

i'd agree, the fios boxes aren't ready for prime time, but it seems to be hit and miss... but judging from comments from others who use equipment from other providers, all converter boxes appear to have similar issues, it's not unique to fios...

the 6xxx dvr box i had in my main system (currently pioneer 150fd display, pioneer sc-09 avr, previously a dvdo edge and sc-05 avr, same display) worked fine from the day i got it via hdmi... unfortunately, it died, and got replaced by a 7xxx dvr box... that one doesn't work, get green screens...

the 7xxx (non-dvr) worked in the above system, but didn't in another (pioneer 111fd display, pioneer sc-05 avr)... then i tried a different input port on that avr and it worked... we "discovered" this workaround in the pioneer sc-05/07 thread, and all of us were successfully able to reproduce this result... we believe this to be because during development of the avr they left one of the hdmi ports "looser" in terms of hdcp compliance (for ease of development testing, this wouldn't be uncommon), and it made it to production that way...

ymmv...

I've had no HDMI issues with my Motorola FIOS box either. My display is the Pioneer 151 and an SC-05 Pioneer receiver.

To date I've had no issues with HDMI to my Panasonic PZ800

I believe it is more of a HDMI and Motorola thing than a provider issue. There are numerous threads of compatibility issues concerning equipment so it really is hit or miss. Having said that, Component still gives me a better picture on all my displays ( 5) than HDMI does when it comes to these STB's and that is/was the case with both Comcast and Fios.

i'd agree, the fios boxes aren't ready for prime time, but it seems to be hit and miss...

then i tried a different input port on that avr and it worked... we "discovered" this workaround in the pioneer sc-05/07 thread, and all of us were successfully able to reproduce this result... we believe this to be because during development of the avr they left one of the hdmi ports "looser" in terms of hdcp compliance (for ease of development testing, this wouldn't be uncommon), and it made it to production that way...


I've had no HDMI issues with my Motorola FIOS box either. My display is the Pioneer 151 and an SC-05 Pioneer receiver.

To date I've had no issues with HDMI to my Panasonic PZ800

I believe it is more of a HDMI and Motorola thing than a provider issue. There are numerous threads of compatibility issues concerning equipment so it really is hit or miss...Thanks for the response. This is extremely baffling and frustrating.

Just to add…

My box is the MOTO HD DVR QIP 72161 and the Moto HD QIP 71001.

The displays are Pio Kuro 151 and two Panny G10s I have the Pio into a Yamaha RX-Z7. One Panny goes direct with the Moto box the other goes through a Marantz SR6003.

My cables are from Blue Jeans cables… nothing unusual going on here. Everything functioned with TW but now all I get with HDMI is green screen.:(:mad: :confused:

I also have no issues with HDMI. I have a Samsung HDTV with the model 6xxxx series.

HDMI not ready for FIOS

Is there anyone out there with FIOS successfully using HDMI cables with the Motorola box? Or is everyone running through component cables?

Verizon is well aware of the fact that HDMI cables don’t work with the majority of displays. I spoke to several of their technicians and there is no fix in the works. The eventual 1.7 software download has nothing to do with any sort of fix for this issue either. They know all about it and quite frankly they don’t care.

I had no problem with TW and HDMI with the same displays. I can’t get them to work with FIOS. My problem is that I have displays wall mounted with HDMI already snaked throughout the house. Now I have to rewire everything. If I knew about this green screen issue I never would have switched over. Now I'm locked in for a year.

This green screen HDMI issue seems to be one of the best kept secrets on this forum. :rolleyes: It amazes me that there is no chatter here regarding this crap.I have a Samsung LN46A650 plugged up to a QIP 6200 and a Samsung UN55B8000 plugged into a QIP 7216. No HDMI issues here.

Is the firmware up to date in all of your HDTVs?

I have a Samsung LN46A650 plugged up to a QIP 6200 and a Samsung UN55B8000 plugged into a QIP 7216. No HDMI issues here.

Is the firmware up to date in all of your HDTVs?
Thanks, good suggestion. The displays were all built this year but I know that doesn’t mean anything. I’m sure there is newer firmware out there. I’m lazy with that stuff. I guess I should update everything and see if it helps.

Thanks, good suggestion. The displays were all built this year but I know that doesn’t mean anything. I’m sure there is newer firmware out there. I’m lazy with that stuff. I guess I should update everything and see if it helps.

Can't hurt right? I mean what's the worst that can happen? You still have the HDMI issue after updating.

HDMI working fine with 64xx boxes and Vizio and JVC displays.

...I guess I should update everything and see if it helps.
No, simply contact FiOS and exchange your STBs for those mentioned above. It's the 72xx series boxes that have been noted in many posts on this thread. I use HDMI exclusively without problems, and that technician should have known that instead of telling you that Verizon doesn't care. In our area, they don't supply the 72xx series if you have a knowledgeable tech doing the install.

Three Vizio panels working fine through HDMI. All have been at it for at least a year, one about three. All 64XX DVRs

so I just made the switch to FiOS from Cable. I was really looking foward to getting a real good HD picture quality. With my cable company (Cablevision in NY) I saw a lot of pixeliation and blocking in HD. So after I made the switch the FiOS i was very disaapointed to see that the HD picture suffers from the same problem as Cable. Lots of HD channels have pixelixation and macro-blocking. I called the tech and he changed the main spiltter into my home but still no use. I have a 42 1080p Panasonic plasma that looks gorgeous on a blu-ray source, so i know its not my tv. Why does FiOS exhibit such poor HD pq? Any suggestions?

I have a 42 1080p Panasonic plasma that looks gorgeous on a blu-ray source, so i know its not my tv. Why does FiOS exhibit such poor HD pq? Any suggestions?What channels are you watching?

Most cable companies pass local HD channels as provided by the affiliate, so that's not where you would see a difference. Network affiliates have 19.4Mbps to split between their HD feed and any SD/HD subchannels, and many local channels degrade their HD picture by devoting inadequate bandwidth to their HD feed.

Some cable channels are distributed in rather low bitrates to reduce satellite uplink cost, so they won't look great on any provider. In that case, the difference is between "bad" and "worse."

What channels are you watching?

Most cable companies pass local HD channels as provided by the affiliate, so that's not where you would see a difference. Network affiliates have 19.4Mbps to split between their HD feed and any SD/HD subchannels, and many local channels degrade their HD picture by devoting inadequate bandwidth to their HD feed.

Some cable channels are distributed in rather low bitrates to reduce satellite uplink cost, so they won't look great on any provider. In that case, the difference is between "bad" and "worse."

literally all my HD channels exhibit some sort of pixelization or blocking. CBS HD and NBC HD look terrible (especially when watching NFL games). NFL network HD is prob the worst channel of them all. There isnt a single channel that exhibits a clean pq with no pixels or blocking.

Since it was that way on your previous service, I would suggest you have a wiring problem within your home. We all have experienced a temporary pixelation problem once in awhile that is transmission related, but you certainly shouldn't have that with your FiOS service. I would ask that they send a tech out to your place to ferret out what could be the problem. You may need an amplifier or an attenuator for the cable outlet at that particular set.

Since it was that way on your previous service, I would suggest you have a wiring problem within your home. We all have experienced a temporary pixelation problem once in awhile that is transmission related, but you certainly shouldn't have that with your FiOS service. I would ask that they send a tech out to your place to ferret out what could be the problem. You may need an amplifier or an attenuator for the cable outlet at that particular set.

its not a wiring problem, the tech checked all the signals in my home and everything was perfect. My internet speed is always consistent and I get full bandwidth, so given those factors im pretty sure the wiring is solid. My only thought is that it is on Verizon's end and my local fios office is sending out bad PQ

its not a wiring problem, the tech checked all the signals in my home and everything was perfect. My internet speed is always consistent and I get full bandwidth, so given those factors im pretty sure the wiring is solid. My only thought is that it is on Verizon's end and my local fios office is sending out bad PQ

Go to your local thread and ask there. If no one responds, ask your neighbors. That should narrow the problem down for you.

Any idea why a new MacBook Pro won't connect to the standard (newish) ActionTek WiFi? It's set up as WEP.

Also, anyone who knows Macs, any way to delete the password associated with the network? I think I they might have enetered it wrong. I went into the Advanced button, deleted the network, but every time I connect again, it never asks me for a password.

I'm not a Mac guy, but this seems odd to me.

Also, multiple other devices connecting to the same WiFi just fine.

Any help would be greatly appreciated! TIA!

Any idea why a new MacBook Pro won't connect to the standard (newish) ActionTek WiFi? It's set up as WEP.

Also, anyone who knows Macs, any way to delete the password associated with the network? I think I they might have enetered it wrong. I went into the Advanced button, deleted the network, but every time I connect again, it never asks me for a password.

I'm not a Mac guy, but this seems odd to me.

Also, multiple other devices connecting to the same WiFi just fine.

Any help would be greatly appreciated! TIA!

Once you deleted the network from your Network preferences pane, it should ask you to set up that network again. There used to be an issue with the encryption and certain routers when using a Mac on wifi, but to my knowledge, most of them were cleared up when OS X 10.5 was released. If it isn't asking you for the password, I would say just go back into the Networking preferences and select that network name, and then click the "pencil" icon to edit it's name and password. That'll let you see change the password (and you can select an option to actually see the letters you are typing). My MacBook Pro is a few years old, but has had no problems connecting to the ActionTek though I get much better throughput from my linksys, but I believe that is more to do with the router hardware rather then the software running inside.

Motorola 6416-2 w/HDMI into DVD. No problems.

...It's set up as WEP....
I'm not familiar enough with the protocols, but WEP, I believe, is a Windows World thing, and not for the Mac. I didn't configure the ActionTec, the FiOS tech did, but in the last three years, I haven't had a single problem with my Macs recognizing the network's wireless signal, and friend's Windows laptops link right on the way it's done also. You may want to explore the proper setup for your own system.

I'm not familiar enough with the protocols, but WEP, I believe, is a Windows World thing, and not for the Mac. I didn't configure the ActionTec, the FiOS tech did, but in the last three years, I haven't had a single problem with my Macs recognizing the network's wireless signal, and friend's Windows laptops link right on the way it's done also. You may want to explore the proper setup for your own system.

My mistake, I missed the "WEP" part. I believe you are correct on that, as I have always had issues getting WEP connections to work right. It seems to take a lot of playing with it, and then it somehow magically works, and you have no idea why. I've got my routers setup on WPA and now have no problems. I won't be one of those people preaching the benefits of WPA, but it is more secure, so you may want to look into it.

New feature on the tv available today to those with IMG 1.7. On screen caller ID.

I'm not seing it. Does the feature have to be turned on or is it on by default?

It's available here in North Texas (has to be enabled under Menu > Settings), but kind of useless since I've never had a landline with Verizon :rolleyes:. Wish they'd spend development time on something useful like native resolution output or eSATA support.

I'm not familiar enough with the protocols, but WEP, I believe, is a Windows World thing, and not for the Mac.You believe wrongly.

It's available here in North Texas (has to be enabled under Menu > Settings), but kind of useless since I've never had a landline with Verizon :rolleyes:.

But it may very well be useful to those of us with landlines.

...Wish they'd spend development time on something useful like native resolution output or eSATA support.

I had the on screen caller ID with TW’s triple play and initially felt the same way. I thought it was an obnoxious and intrusive waste of technology. When I switched to FIOS a couple of months ago I realized that I actually liked and missed it. :o:p It is especially good if you usually have the audio cranked.

My mistake, I missed the "WEP" part. I believe you are correct on that, as I have always had issues getting WEP connections to work right. It seems to take a lot of playing with it, and then it somehow magically works, and you have no idea why. I've got my routers setup on WPA and now have no problems. I won't be one of those people preaching the benefits of WPA, but it is more secure, so you may want to look into it.

It has nothing to do with windows, and plus I would never even consider using WEP with any of my Windows machines.And now I only use WPA2 with AES encryption now for everything since the Xbox 380 recently enabled WPA2(before I had WPA/WPA2 enabled).
WEP is too easy to crack.

It has nothing to do with windows, and plus I would never even consider using WEP with any of my Windows machines.And now I only use WPA2 with AES encryption now for everything since the Xbox 380 recently enabled WPA2(before I had WPA/WPA2 enabled).
WEP is too easy to crack.

(must hold back from preaching.... can't do it) .... very true. WPA2 is the way to go.

You believe wrongly.
Beautifully crafted reply, and very helpful to us!!! :rolleyes:

Once you deleted the network from your Network preferences pane, it should ask you to set up that network again. There used to be an issue with the encryption and certain routers when using a Mac on wifi, but to my knowledge, most of them were cleared up when OS X 10.5 was released. If it isn't asking you for the password, I would say just go back into the Networking preferences and select that network name, and then click the "pencil" icon to edit it's name and password. That'll let you see change the password (and you can select an option to actually see the letters you are typing). My MacBook Pro is a few years old, but has had no problems connecting to the ActionTek though I get much better throughput from my linksys, but I believe that is more to do with the router hardware rather then the software running inside.

The problem may be with the password for the router being stored in the "Keychain Access".... an annoying apple feature. Open your "Applications" folder, select "Utilities" and in there you will find "Keychain Access". Open that and remove all entries for your router password. That may do the trick!

While WEP is not the be-all/end-all for security, it's perfectly OK to use (and much better than NO security). How many people are really going to attempt to hack into your home network anyway?

Samsung LN-T4661F (2007 model) hooked up via HDMI to QIP-7216 with no issues. Also have coax audio from 7216 to audio receiver.
Running 1.6.3

No, simply contact FiOS and exchange your STBs for those mentioned above. It's the 72xx series boxes that have been noted in many posts on this thread. I use HDMI exclusively without problems, and that technician should have known that instead of telling you that Verizon doesn't care. In our area, they don't supply the 72xx series if you have a knowledgeable tech doing the install.

So I set up the work order ticket with Verizon :) to swap out my seven series box for the six series this Saturday. They had no idea what I was talking about :confused: and bounced me around to four different technical reps, finally setting up the appointment. I hope this works. Thanks for the tip.

And, while he is there, ask him to perform a signal strength test to be sure you have an adequate level at the STB. Too little or too much will give you that pixelation. Report back next week so we can see if your problem has been solved.

And, while he is there, ask him to perform a signal strength test to be sure you have an adequate level at the STB. Too little or too much will give you that pixelation. Report back next week so we can see if your problem has been solved.I will.

Regarding the signal strength, they checked it twice already and it is good but I will have them check again.

Verizon To Announce Philly FiOS TV Launch Plans Nov. 23

Telco To Take On Comcast In Top MSO's Hometown

By Todd Spangler -- Multichannel News, 11/20/2009 10:30:41 AM

Verizon will hold a news conference on Monday, Nov. 23, to announce its FiOS TV rollout plans in Comcast's hometown of Philadelphia.

Under the terms of its 15-year franchise agreement with Philadelphia, Verizon has agreed to make FiOS TV available throughout the city over the next seven years. The telco has previously claimed it will offer more than twice as many HD channels as Comcast.

The press conference is scheduled for Monday, Nov. 23, at 10:30 a.m., at Verizon's Video Hub Office at 17 East Oregon Ave. Company officials on hand are scheduled to include Verizon Pennsylvania president Gale Given and Mary Yarbrough, vice president of marketing and sales operations for the company's Mid-Atlantic region.

Verizon began construction of the FiOS network in Philadelphia in April. The telco expects that when the buildout is completed in 2016, it will be able to offer FiOS service to about 660,000 households including living units in apartment buildings. The first fiber for FiOS will be laid in Chestnut Hill, followed by other neighborhoods including Brewerytown, East and West Mount Airy, South Philadelphia and Kensington, according to Verizon. About 500 workers will be dedicated to building out the FiOS network in the city.

Verizon will pay Philadelphia a 5% franchise fee, as Comcast does. In addition, the agreement requires Verizon to fund public-access channels but not until the fifth year of its franchise agreement. After that date, Verizon would pay grants of $1 million for educational access, $1.5 million for government access and $2.7 million for public access.

http://www.multichannel.com/article/390017-Verizon_To_Announce_Philly_FiOS_TV_Launch_Plans_Nov_23.php

Verizon in the City of Baltimore [?]

As part of Verizon Maryland's recent government relations outreach, company representatives held an informational meeting with Baltimore City Council members in October 2009 to discuss topics such as Verizon's presence in the city, its flagship FiOS product, and video services.

Currently, Verizon is focused on meeting our FiOS deployment commitments in communities where we have video franchises. However, company officials were encouraged to learn that there is enthusiastic support among Council members and their constituents for the company pursuing a video franchise in the City.

http://www22.verizon.com/about/community/md/broadband/baltimore.html

No, simply contact FiOS and exchange your STBs for those mentioned above. It's the 72xx series boxes that have been noted in many posts on this thread. I use HDMI exclusively without problems, and that technician should have known that instead of telling you that Verizon doesn't care. In our area, they don't supply the 72xx series if you have a knowledgeable tech doing the install.

So I set up the work order ticket with Verizon :) to swap out my seven series box for the six series this Saturday. They had no idea what I was talking about :confused: and bounced me around to four different technical reps, finally setting up the appointment. I hope this works. Thanks for the tip.

And, while he is there, ask him to perform a signal strength test to be sure you have an adequate level at the STB. Too little or too much will give you that pixelation. Report back next week so we can see if your problem has been solved.
:) HDMI is finally up and running with no green screen-- Thanks Jim. :cool: The Verizon tech brought over the 6400HD DVR boxes replacing the 74 and the 72. As you and others here said- series 6 works with both HDMI and component , series 7 might not work with all displays on HDMI.

He didn’t have a 6200HD but will get one eventually. This will give me the multi room capabilities again. Currently, with only 6400 DVRs, the multi room cannot function.

I’m happy since now I can finally enjoy TV in a different room working off of an HDMI cable snaked through the walls. I can send back to Monoprice the 40 foot component cable set up temporarily. (The audio in this room is set up directly to each speaker through 5 separate audio cables snaked through the walls too.)

They're wiring my neighborhood right now, I have TWDC already. What should I expect from Fios, or should I stay with TW?...

I'm running a mixed Mac - Win network.

With WEP on Mac you are limited to 64 bit encryption that must be ramped down to 40 bit. AFAIK, there is no similar limitation with WPA on Mac - but I don't use it.

To accomplish the rampdown in ASCII, choose a 4 character password and precede it with a "$".

Thus - $1234 or $ABCD

They're wiring my neighborhood right now, I have TWDC already. What should I expect from Fios, or should I stay with TW?...

Based upon the research you've already done, first tell us your thoughts and reasons for choosing one or the other. That would make it easier for us to guide you further in your deliberations.

:) HDMI is finally up and running with no green screen....
Glad it worked out for you!

Based upon the research you've already done, first tell us your thoughts and reasons for choosing one or the other. That would make it easier for us to guide you further in your deliberations.
I hear a much better picture and a much faster internet is possible with Fios.. No?..

I hear a much better picture and a much faster internet is possible with Fios.. No?..

The picture is MUCH better. I had TW previously like you. I could not see a difference between SD and HD channels with TW. I can clearly see one with FIOS. The internet is much faster. I had 15/1 with TW. I now have 25/15 with FIOS. FIOS also has many more HD channels. I don't know how many there are in your area, but, in mine they only had 51. I now have over 120.

why is the vod not update like they should abc cbs nbc showtime are not update since 11/09 should be update the next day thats what verizon says iam in vho 8 (philly)

The picture is MUCH better. I had TW previously like you. I could not see a difference between SD and HD channels with TW. I can clearly see one with FIOS. The internet is much faster. I had 15/1 with TW. I now have 25/15 with FIOS. FIOS also has many more HD channels. I don't know how many there are in your area, but, in mine they only had 51. I now have over 120.
coming from the woods down here in maryland where i had dial-up before and ota, this fios is definitely cadillac city. you will never regret the move

To counter the previously mentioned rumor, there will not be any addition of Gospel Music Channel HD to the FIOS TV lineup, at least for the remainder of this year.

Not that I was excited, but just wanted to confirm...

Is it just me or HD VOD PQ is really subpar? I'm talking about network shows that are in HD. They look like upconverted SD in VOD but look fine when viewed "live".

Just in Time for Thanksgiving, Verizon Launches a New Era of Television Entertainment in Philadelphia

Mon. November 23, 2009; Posted: 10:30 AM

PHILADELPHIA, Nov 23, 2009 /PRNewswire via COMTEX/-- Just in time for Thanksgiving and its related activities, Verizon's award-winning FiOS TV is now available in parts of Philadelphia.

"The superb picture-and-sound quality of FiOS TV will enable consumers to watch the parade and football on Thanksgiving Day as they've never watched those events before," said Mary Yarbrough, vice president of marketing and sales operations for Verizon's Mid-Atlantic region. "Now FiOS TV-eligible consumers in Philadelphia join consumers in hundreds of communities across Pennsylvania who are enjoying the vast benefits and superiority of this service."

FiOS TV offers more than 600 channels, including 130 high-definition (HD) channels in Philadelphia -- more HD channels than the city's current cable provider, Comcast. Residents and small businesses in three areas -- parts of Chestnut Hill, South Philadelphia and North Philadelphia -- will be among the first to benefit from this exciting new service. Additional areas will be made available later this year.

A video Q&A on the FiOS launch in Philadelphia can be found here: http://verizon.mediaseed.tv/Story.aspx?story=37181.

Verizon's FiOS TV was ranked highest in the East Region in the J.D. Power and Associates "2009 Residential Television Service Provider Satisfaction Survey." It is the second consecutive year that FiOS TV has received the No. 1 ranking. In the television study, FiOS outperformed all competitors measured in overall satisfaction and three factors: performance and reliability, cost of service, and offers and promotions.

Verizon's consumer broadband services also outperform all their competitors when it comes to overall customers satisfaction in the East, according to the J.D. Power and Associates "2009 Internet Service Provider (ISP) Residential Customer Satisfaction Study"(SM)( ) released Oct. 28.

Philadelphia residents who are FiOS TV-eligible now have the option to trim their monthly bills with packages that include FiOS TV, FiOS Internet and voice service for as little as $99.99 a month with a price guarantee for 24 months. Customers who sign up for a qualifying FiOS service before Dec. 19 may be eligible for $150 cash back and a free Home Media DVR for three months. Verizon also offers a "quad-play" bundle of FiOS TV, FiOS Internet, home phone and wireless service starting at $105 per month, plus the cost of the Verizon Wireless plan.

Customers interested in FiOS TV can visit www.verizon.com/fiostv or call 1-888-GET FiOS (888-438-3467) for more information.

Small and medium-sized businesses interested in business-grade FiOS services can visit www.verizon.com/bizfiostv, or call 877-FiOS BIZ (877-346-7249) for more information.

FiOS TV Service Highlights

FiOS TV service highlights include:

-- More than 600 all-digital channels, in the Philadelphia region, grouped
by genres such as entertainment, sports, news, marketplace, music,
movies and family, making it easy for audiences to find their favorite
programming.


-- A total of 130 HD channels available for Philadelphia customers, with
extraordinary clarity and theater-quality sound.


-- An industry-leading library of more than 18,000 video-on-demand (VOD)
titles each month, 70 percent of which are free. In addition, the VOD
library includes more than 2,400 HD titles per month.


-- An innovative interactive media guide (IMG) that provides
next-generation, personalized interactive services, along with content
from TV listings, VOD catalogs and the digital video recorder (DVR), as
well as personal music, videos and photos from a home network. Among
the features of the IMG are:


-- Multi-Room DVR - Use one DVR to record HD and SD programs to up to six
other TV sets throughout the home. This includes the ability to watch
three separately recorded shows on three TV sets at the same time, plus
pause recorded programming in one room and continue watching in another.


-- Media Manager - This feature lets FiOS DVR customers access personal
photos, videos, music and slide shows from their home computers and play
them on their TVs. Subscribers also can search for and enjoy online
videos from blip.tv, Dailymotion and Veoh on their TV screens.


-- Remote DVR management - Subscribers can remotely control their DVRs
online, and via any cell phone with a data plan. Customers can use the
service to remotely review, change or add recording requests; delete
recorded programs; browse and search TV and VOD listings; set parental
controls; and more.


-- Widgets - Customers have one-touch, on-demand access to personalized
information such as local traffic reports, daily local and national news
headlines, fantasy sports, daily national sports headlines, and daily
horoscopes, as well as interactive social TV applications from Twitter
and Facebook, all while still enjoying their TV programming. Additional
widgets include:


-- ESPN Fantasy Football - FiOS TV customers who are registered users of
ESPN Fantasy Football will have instant on-screen access to personalized
NFL statistics, including rosters, box scores, scoring leaders and
player information.


-- Pro Football Widget - One-stop access to NFL stats and the NFL RedZone
channel, giving customers who subscribe to the channel the ability to
set on-screen alerts for whenever a team is moving into its opponent's
20-yard line. The alerts, once set, pop up at the bottom of the TV
screen while viewers are watching any channel.


-- KODAK Widget - This widget gives registered KODAK Gallery users instant
on-screen access to photos and slideshows that they have stored on
Kodak's online digital photo service.


-- Weatherbug Widget - Provides instant access to real-time, personalized
weather information and forecasts. Subscribers can customize weather
reports by any zip code, pull up hourly or seven-day forecasts, and view
radar weather imagery to see how local conditions are developing.


-- Free casual games - With the remote control and an HD set-top box,
customers can access chess, solitaire, sudoku and wordplay.


-- What's Hot on FiOS TV - Features information on the most-popular
programs currently being broadcast in the region and the most popular
VOD titles.


-- Dual Pause and Play - Allows customers to pause live programming, change
channels, and then return to the paused program and pick up where they
left off.


-- Channel sorting options - Customers can create two separate lists of
favorite channels for family members. Customers also can filter
channels in the guide by genre, for instances where a customer may only
want to see HD content, international channels or kids programming,
among others.


Programming choices for Hispanic, African-American, Asian, Russian and other multicultural audiences are available, making FiOS TV an outlet for emerging and independent networks to showcase their diverse programming.

FiOS TV is delivered over Verizon's all-fiber-optic network, which brings the power and capacity of fiber optics directly into people's homes and has industry-leading quality and reliability. Fiber delivers amazingly sharp pictures and sound, and has the capacity to transmit a wide array of high-definition programming that is so clear and intense it seems to leap from the TV screen. This network also offers FiOS Internet service, which delivers downstream speeds of up to 50 Mbps (megabits per second) and upstream speeds of up to 20 Mbps, as well as high-quality voice services.

Free Verizon Wi-Fi access at thousands of locations across the U.S. is available for FiOS Internet customers with up-to-20 Mbps or faster packages. Free Wi-Fi hot spot locations include hotels, airports, restaurants, coffee shops, retailers and other public locations across the U.S. For a list of hot-spot locations, visit www.verizon.com/hotspots.

The value of FiOS TV extends to installation and customer support. Specially trained Verizon technicians will install the service for up to three existing TV outlets and acquaint subscribers with FiOS TV features and services. Verizon provides 24 x 7 technical assistance by phone from its Fiber Solutions Centers.

Verizon FiOS customers also have access to the Verizon In-Home Agent, a free application that gives them valuable tools to set up services, configure Wi-Fi links, set up and manage voice mail, auto-fix video problems, and trouble-shoot and correct Internet issues - all with the simple click of a mouse.

Verizon introduced FiOS TV in the greater Philadelphia region about three years ago. The company now offers FiOS TV service in about 300 communities in Pennsylvania.

(More information about FiOS TV and fiber optics is available in Verizon's online News Center at www.verizon.com/news.)

Verizon Communications Inc. (NYSE: VZ), headquartered in New York, is a global leader in delivering broadband and other wireless and wireline communications services to mass market, business, government and wholesale customers. Verizon Wireless operates America's most reliable wireless network, serving more than 89 million customers nationwide. Verizon also provides converged communications, information and entertainment services over America's most advanced fiber-optic network, and delivers innovative, seamless business solutions to customers around the world. A Dow 30 company, Verizon employs a diverse workforce of more than 230,000 and last year generated consolidated revenues of more than $97 billion. For more information, visit www.verizon.com.

VERIZON'S ONLINE NEWS CENTER: Verizon news releases, executive speeches and biographies, media contacts, high-quality video and images, and other information are available at Verizon's News Center on the World Wide Web at www.verizon.com/news. To receive news releases by e-mail, visit the News Center and register for customized automatic delivery of Verizon news releases.

SOURCE Verizon


http://www.verizon.com

http://www.tradingmarkets.com/.site/news/Stock%20News/2674379/

Just in Time for Thanksgiving, Verizon Launches a New Era of Television Entertainment in Philadelphia



I don't feel it's necessary to C&P the entire Verizon marketing blurb for new service areas. Just give us the key point and a link to the rest, for folks who get a thrill out of reading this kinda stuff.
Thanks... :)

Is it just me or HD VOD PQ is really subpar? I'm talking about network shows that are in HD. They look like upconverted SD in VOD but look fine when viewed "live".

Yes. We've discussed it before. Didn't you read all 9999 pages on this thread?
;)
They apparently have to compress the VOD signal somewhat. Both movies and shows seem to be affected.

Doug

I don't feel it's necessary to C&P the entire Verizon marketing blurb for new service areas. Just give us the key point and a link to the rest, for folks who get a thrill out of reading this kinda stuff.
Thanks... :)

I don't care whether you feel it's necessary or not. Thanks... :)

Anybody know the Secret WordTM to getting a good HW upgrade deal? I complained a while back about being promised an upgrade from 1 HD DVR + 2 SD boxes to 1 HD multi-room DVR + 2 HD boxes. The in-store salesguy said my rates wouldn't go up, but when I called CS to check on the order, was told there would be an increase (can't remember, maybe $20 a month). We hardly use the 2 SD boxes, so it wasn't worth it, but now the wife wants to upgrade.

My sexy baritone doesn't seem to do the trick. I guess I could threaten to go back to DTV, but that would be ridiculous.

Doug

I don't care whether you feel it's necessary or not. Thanks... :)

:mad::mad::mad:

I don't care whether you feel it's necessary or not. Thanks... :)

I agree with The Wizard. What is the point of posting the complete press release? Especially since it's 99% identical to every other Verizon press release of this sort. Are you getting paid by the word for posting???

Is it just me or HD VOD PQ is really subpar? I'm talking about network shows that are in HD. They look like upconverted SD in VOD but look fine when viewed "live".


the HD VOD is only around a 15mbs MPEG2 stream. So with that low bitrate you get alot of macroblocking like the HD channels have.

To counter the previously mentioned rumor, there will not be any addition of Gospel Music Channel HD to the FIOS TV lineup, at least for the remainder of this year.

Not that I was excited, but just wanted to confirm...Anyone want to explain why this keeps happening? This is the third time a content provider has announced carriage of a channel that Verizon isn't actually planning to add. First CBS College Sports HD, then TBN HD, now GMC HD. And apparently in the case of CBS College Sports HD, there isn't even an agreement in place.

Granted, I don't really care about GCM HD or TBN HD one way or the other.

FIOS is ordered for me...will be installed next Thursday. I cannot wait. I like DirecTV, but it's gotten too expensive for me and I am currently on DSL.

Anyone want to explain why this keeps happening? This is the third time a content provider has announced carriage of a channel that Verizon isn't actually planning to add. First CBS College Sports HD, then TBN HD, now GMC HD. And apparently in the case of CBS College Sports HD, there isn't even an agreement in place.

Granted, I don't really care about GCM HD or TBN HD one way or the other.

As much as I'm irate that Fios is taking a giant step backward in terms of adding HD, I'm just speculating if their lack of HD content has anything to do with upgrading their dvr capability in 2010. I only say this because with a current amount of 135 HD channels (at least that's the amount from where I'm at), a dvr that can only sustain 20 hours of HD content is hardly suffice. I'm also wondering if it has the kind of bandwidth to add a plethora of HD channels. Hopefully this will be a wake up call to Fios to return to greatness. I'll give them till next summer to get things right.

I'll give them till next summer to get things right.

And then you'll switch to a provider with more HD?

And then you'll switch to a provider with more HD?DirecTV can add up to 80 more beginning around March 1... :D :D

As much as I'm irate that Fios is taking a giant step backward in terms of adding HD....
What specifically are you missing at this point? I'd like to add MSNBC in HD, and maybe that CBS sports stuff, but other than that, I find the HD lineups of most carriers filling up with some really worthless stuff just to say they have X number of channels!

What specifically are you missing at this point? I'd like to add MSNBC in HD, and maybe that CBS sports stuff, but other than that, I find the HD lineups of most carriers filling up with some really worthless stuff just to say they have X number of channels!

Agreed. In fact, at least one new channel is absolutely worthless (IFC-HD). Not only does it have no HD, but they stretch all content. Doesn't matter if it is 1.33, 1.85, or 2.35...they stretch EVERYTHING. No reason for it to exist, yet we have it,

Sure, I'd like MSNBC and BBC, but I can wait. TCM-HD is hardly showing any HD content whatsoever, so I can wait for that one as well. Right now, FiOS has more HD than I can ever watch. That's a big change from Comcast.

FWIW, I only have the HD channels programmed in my Favorites Guide. If it is not HD, I don't watch it :) That said, I even EXCLUDE several HD channels (including *all* off the .TV channels). I still have more programming than I care to watch.

Having more useless channels, just to brag about the "HD channel count" is not something I can get excited about. I'd rather see VZ put effort and investment into fixing the known issues/bugs and adding USEFUL features. Spend the money on a better guide, improve the UI, maybe even incorporate streaming content from the internet, or Netflix.

I don't feel it's necessary to C&P the entire Verizon marketing blurb for new service areas. Just give us the key point and a link to the rest, for folks who get a thrill out of reading this kinda stuff.
Thanks... :)

Every time I've quoted just the highlights, I get hammered for not posted the entire story. Go figure ?

Cartoon Network HD (now that the majority of Adult Swim is shown in real HD) and BBC-A HD are tops on my list of wants right now. Beyond that I'm pretty apathetic.

It's KILLING ME that I can't watch the current new season of Venture Bros in HD though.

These are the channels I had better receive sometime soon next year: BBC America HD, MSNBC HD, History International HD, Investigation Discovery HD, Crime and Investigation HD, CBS College Sports, TCM HD (when a majority of movies are shown in true HD and in their OAR), HLN HD (once all of the news programs are in HD, and Cartoon Network HD. I think you'll agree with me that they're all legit channels,depending on your taste.

so I just made the switch to FiOS from Cable. I was really looking foward to getting a real good HD picture quality. With my cable company (Cablevision in NY) I saw a lot of pixeliation and blocking in HD. So after I made the switch the FiOS i was very disaapointed to see that the HD picture suffers from the same problem as Cable. Lots of HD channels have pixelixation and macro-blocking. I called the tech and he changed the main spiltter into my home but still no use. I have a 42 1080p Panasonic plasma that looks gorgeous on a blu-ray source, so i know its not my tv. Why does FiOS exhibit such poor HD pq? Any suggestions?


I experienced the same when I switched from comcast to verizon. it was disappointing to say the least.

I had techs come out and check it out. They had no clue what i was talking about, he said "macro what? I've never heard of that before". But he checked all signals, replaced all the cable in the house because he didn't know what to do. None of it helped. It can been seen in every single movie, without exception. to varying degrees of coarse.

does verizon have a yule log like comcast?

Jason and Rythm-

What channels are you seeing macroblocking on? Are you standing right in front of your 60 inch TV? :D

If so, of course you're going to see macroblocking no matter what provider you have. No one is perfect...

However, if you're seeing it on all channels - there could be a problem at your VSO (Central Office). There are HD channels on FIOS that are better than others, so let me know which ones specifically are the worst for you.

does verizon have a yule log like comcast?
Yes, that would be Yule.TV during December! :D

These are the channels I had better receive sometime soon next year:....
That's a decent list, but hardly something to be so angry about!

I want the Yule Log HD channel.

Go to Walgreens they sell fireplace DVDs for like $2 or $3

I want the Yule Log HD channel.

Even better, just get a Vermont Castings wood-burning stove and connect it up to yer fireplace. I have two of them, each in the same rooms as my Samsung plasmas. Hence I get the yule log effect (for like FIVE MONTHS!) and get to watch regular programming or a movie at the same time...

Friend's DVR box reset last night and when it reset it deleted all saved programming. Anyone ever had that happen?

you're comparing a Blu-Ray(1080p and should have zero macro-blocking) to television(1080i or 720p) and has macroblocking from the broadcasts itself, no matter who the provider?

I want the Yule Log HD channel.

Ehhh....I heard the Yule Log HD channel doesn't even show real HD content. They have an old SD feed that's stretched to 16:9, and it isn't even DD5.1!
:D
Doug

...and it isn't even DD5.1!
Two channel crackling...that's weak!!!

No DD15. on Yule Log HD?!?!?!?!

I'll pass. If it doesn't sound like the entire room is engulfed in flames, what's the point? :)

I hear the fire engine sirens blaring from here...but of course, I'm using PLIIx!!

Even better, just get a Vermont Castings wood-burning stove and connect it up to yer fireplace. I have two of them, each in the same rooms as my Samsung plasmas. Hence I get the yule log effect (for like FIVE MONTHS!) and get to watch regular programming or a movie at the same time...

Which puts out more heat, the wood-burner or the plasma?

Which puts out more heat, the wood-burner or the plasma?

That's an excellent question, actually.
The 58 inch Samsung warms the house nicely through about Halloween or so.
But once it gets below freezing most nights, the Defiant with a good load of oak or maple carries the load quite well...

But is that wood burner properly calibrated??? :rolleyes:

Jason and Rythm-

What channels are you seeing macroblocking on? Are you standing right in front of your 60 inch TV? :D

If so, of course you're going to see macroblocking no matter what provider you have. No one is perfect...

However, if you're seeing it on all channels - there could be a problem at your VSO (Central Office). There are HD channels on FIOS that are better than others, so let me know which ones specifically are the worst for you.

I cant say that one ch. is worse than another. I sit 5-6 ft from my 46" plasma.

so no HD yule log for verizon :( I might actually miss it.

so no HD yule log for verizon :( I might actually miss it.

Have no fear...it will be on in HD on syndicated channels

Have no fear...it will be on in HD on syndicated channelsYeah... I'm sure you'll get it on one of those "WB" type channels, or whatever they call that. Also, HDNet has been running a yule log on Christmas Day for the past few years.

Nothing much going on in the world of FIOS for us to be crackling about the yule log. :p

does verizon have a yule log like comcast?

Yes, go to On Demand;High Definition;Ambient Channel;Fireplace, it even crackles!

not on mine.

I have a "Fireplace" in my On Demand. I'm in VH07.

not on mine.

On Demand>Browse All>High Definition>HDTV>Ambient HD...no?

there are several choices including famous artworks with some classic music played over top

Nope not here in VHO1 yet.

Please start a new thread on this ridiculous log thing. I can't imagine an intelligent and warm human being enjoying a tv picture of a burning log, in HD or SD. I'd rather turn on a flashlight or light a candle. Hell, BBQ something if you want to see a flame.

Please start a new thread on this ridiculous log thing. I can't imagine an intelligent and warm human being enjoying a tv picture of a burning log, in HD or SD. I'd rather turn on a flashlight or light a candle. Hell, BBQ something if you want to see a flame.

Fer once, I agree with Sam on this topic...

please start a new thread on this ridiculous log thing. I can't imagine an intelligent and warm human being enjoying a tv picture of a burning log, in hd or sd. I'd rather turn on a flashlight or light a candle. Hell, bbq something if you want to see a flame.+2

Programming is programming, so why should On Demand content not be discussed? Just wade through it quickly, and move on to something that may interest you, like drop-outs during a football game in Elephant's Breath, Montana! ;)

I have a "Fireplace" in my On Demand. I'm in VH07.

So I guess those of us with TiVos are left in the cold! (Pun intended)

Has anyone else experienced this?

http://www.avsforum.com/avs-vb/showthread.php?p=17626883#post17626883

SteveC-

Weird that you posted that. I've been seeing the same type of "glitch" in the past 2 weeks myself. Hadn't been witnessing it before then.

I have the 7216 DVR - hooked up via component to a 50" Phillips plasma.

It doesn't happen that often, but I am seeing it. I wonder if they updated some code modules in 1.6.2 and that may be messing up the processing?

Our 1.7 "expected date" is 12/9 - will look to see if that clears anything up.

I was hoping it was a 6xxx thing. And, that after 1.7 I could go back to the 7xxx DVR.

Perhaps, I'll open a ticket on the DSL direct forum and see what they say.

UPDATE: I just posted this problem on the Direct Forum @ DSL... we'll see what they say.

I'm not seeing that here Steve, but I'll keep a watch out for it. Today the guide pop-up when channel surfing took about 3-5 seconds to catch to the next channel's info, and that's very annoying!

Jeep, thanks for the 1.7 update.

Jim, if you have the problem, you'll notice it now that I mentioned it :)

Can someone tell me the hidden code to get into the STB. I wrote it down when my FIOS installer was here a couple of months ago but I guess I tossed it out.


TIA

I received the 1.7 update today and the green screen has left me now. I have a 7 series box.

I received the 1.7 update today and the green screen has left me now. I have a 7 series box.

Helps you you state your location.:)

we got 1.7 in the boston area this morning.

Please start a new thread on this ridiculous log thing. I can't imagine an intelligent and warm human being enjoying a tv picture of a burning log, in HD or SD. I'd rather turn on a flashlight or light a candle. Hell, BBQ something if you want to see a flame.

just because you don't like the subject doesn't mean it's "ridiculous". It's completely appropriate to post about this subject in this forum.

On Demand>Browse All>High Definition>HDTV>Ambient HD...no?

there are several choices including famous artworks with some classic music played over top

we have it now. might be part of the new 1.7 firmware. they both showed up at the same time.

Please start a new thread on this ridiculous log thing. I can't imagine an intelligent and warm human being enjoying a tv picture of a burning log, in HD or SD. I'd rather turn on a flashlight or light a candle. Hell, BBQ something if you want to see a flame.

You do realize that this Yule log is nothing new? They have sold DVDs with different Yule logs for a while and many people buy them. Many local stations run it every year for several hours. I think I even have an HD DVD with different Yule logs on it lying around somewhere.

Helps you you state your location.:)

Location is Long Island New York. Nassau County.

Ewing Twp, NJ still on version 1.6.2

MikeEwing-

VHO8 will see it next Wed (12/9). I actually was part of the soft-rollout this morning. Haven't really had any time to play with it yet.

You do realize that this Yule log is nothing new? They have sold DVDs with different Yule logs for a while and many people buy them. Many local stations run it every year for several hours. I think I even have an HD DVD with different Yule logs on it lying around somewhere.

I'm well aware of that. i've always thought it was absurd. But, I guess, to each his own. It's just that post after post about a picture of a log seemed over the top

MikeEwing-

VHO8 will see it next Wed (12/9). I actually was part of the soft-rollout this morning. Haven't really had any time to play with it yet.

Thanks, jeepmatt!

I'm well aware of that. i've always thought it was absurd. But, I guess, to each his own. It's just that post after post about a picture of a log seemed over the top

It's not just any log... it's the Yule Log :)

Sorry, didn't mean to throw another log on the fire.

It's not just any log... it's the Yule Log :)

And it's a better program than some of the new shows this year.:D

It's not just any log... it's the Yule Log :)

Sorry, didn't mean to throw another log on the fire.

I did find it and watched it for a few minutes. As I watched it, I noticed a spider climbing the wall next to the display. It was quickly apparent that watching the spider was more exciting and rewarding than watching the log. The log was turned off. Besides, the smoke irritated my eyes.

Don't know what's going on but a got several HD channels "missing" all of a sudden this morning. First 2 I noticed were NBA tv and Nick. And I'm on the Extreme package.

In Montgomery Co. MD. (I think it's VHO 4).
Just got off the phone with tech support and they say the mapping server is down? the result being that some channels are not available and the ones that are come in out of order.

Any ideas on VH09 Richmond VA to get 1.7

Thanks.

Well when I left for work in Richmond several of the HD channels were nto coming in.

In Montgomery Co. MD. (I think it's VHO 4).
Just got off the phone with tech support and they say the mapping server is down? the result being that some channels are not available and the ones that are come in out of order.

My wife said channels STILL down at home...(northern VA.) Atypical of FIOS the service has been rock solid mostly.

I did find it and watched it for a few minutes. As I watched it, I noticed a spider climbing the wall next to the display. It was quickly apparent that watching the spider was more exciting and rewarding than watching the log. The log was turned off. Besides, the smoke irritated my eyes.

I have the Yule Log dvd (got it for like $8). I do not have a fireplace in my townhome and we use it at Christmas for background ambience (parties and christmas morning mainly). Works great.

Guys...those of you who got the FIOS internet..how do you feed the router? coax or cat5? Or does it make any difference in performance?

Ethernet, though I run my own router in front of the Actiontec because I hate the Actiontec's interface. Wouldn't use the Actiontec at all if the STBs could use their Ethernet ports to get guide data and VOD content.

Guys...those of you who got the FIOS internet..how do you feed the router? coax or cat5? Or does it make any difference in performance?

I have my actiontech sitting in the basement fed by coax and it's my actual router. I have a few ethernet drops from upstairs feeding into it. I turned off the wireless in it though and am using my own Buffalo wireless router running Tomato firmware in AP mode upstairs. That is hidden in my entertainment center to provide wired connections to stuff in there that needs it (Xbox, blu-ray, HD-DVD players). It's roughly in the center of my house so it proves great wireless coverage thoughout the house.

The whole setup is stable as hell for me. The only time either router has been rebooted has been during power outages.

Guys...those of you who got the FIOS internet..how do you feed the router? coax or cat5? Or does it make any difference in performance?

My ONT is in the basement. Coax from ONT to AT router (on 1st floor, in family room). Works fine. Never a problem. But, I don't torrent. I have 2 MAC's, 3 laptops, an airport and a printer on wireless to the AT. And, my Oppo - 83 and Pio 141 are hardwired.

Seems quite robust and I have no complaints. It was installed in Sep of 2008.

FIOS PGC Maryland was dropping HD channels off and on yesterday. NOW the HD channels resolution have improved approximately 30%. I was resizing my projector screen from 110” to 85” when I was viewing FIOS, not anymore. This is jaw dropping!

Guys...those of you who got the FIOS internet..how do you feed the router? coax or cat5? Or does it make any difference in performance?

I use coax. I don't think it makes a difference. I have to use Verizon's router to take advantage of Fios VOD and other features of the Verizon Motorola STB. I then connect an ethernet cable from the Verizon router to my Apple Airport and use that for my network stuff. Already had the Airport configured for everything. No speed lose using double NAT. If you don't use Verizon's STB, then i don't think you need their router.

FIOS PGC Maryland was dropping HD channels off and on yesterday. NOW the HD channels resolution have improved approximately 30%. I was resizing my projector screen from 110” to 85” when I was viewing FIOS, not anymore. This is jaw dropping!

Could you be more specific and what channels? I thought FIOS wasn't adding additional compression on most of their HD feeds anyway??

FIOS does not compress their HD channels. I'm not sure what the OP was experiencing before, but it was not compression artifacts.

Guys...those of you who got the FIOS internet..how do you feed the router? coax or cat5? Or does it make any difference in performance?

I got my service in May of this year, and I don't think my ONT even has a cat5 jack. I recall reading something about Verizon wanting to have all new installs done with coax because of the home network that includes the cable boxes. I don't think it makes any difference in internet performance, but coax may just be an advantage for a more seamless connection with the TV boxes, since they get the program guide and on-demand content from the internet.

Thanks to all for your responses, they are greatly appreciated.

Guys...those of you who got the FIOS internet..how do you feed the router? coax or cat5? Or does it make any difference in performance?

All ONTs have an ethernet port. If you ever want to use your own router, make them run ethernet from the ONT as well as Coax. They just need a little push.

I use Ethernet from the ONT to my own router, and then feed the Actiontek with ethernet. Then I connect the Actiontek to my coax network as well to feed any STBs.

It's not really a performance issue, but a flexibility one.

I am nearing completion of my first year of service with Verizon FIOS. My current plan is the double flex which includes internet and FIOS extreme HD TV for $79.99.
I lost a discount for the DVR at the six month mark and will lose the discount (currently $10) for the STB at the end of the one year service agreement. I can live without the DVR discount but the STB soon-to-be $10 charge disturbs me since I have no other option (thanks to the weak FCC) but to pay Verizon the rental fee for the STB box if I wish to use their service. I called Verizon and offered to sign another one year agreement in exchange for maintaining the $79.99 per month cost. They said no and that my bill will go to $89.99 a month after the one year agreement is met. Of course I am free to go elsewhere without paying an etf but I do like the service and my email address is a verizon.net domain address.
Anyone know of any other options available for renewing customers to help keep costs in place other than changing service providers?

Hey guys,

I had my FiOS triple-play installed the other day and i could not be happier.. i thought i would post my very, very positive experience in case people are on the fence and googling for help on weather to switch from Cable to FiOS.

besides the service, which i am still getting used to, i wanted to comment mostly on the professionalism of the install i was literally floored by it. this tech was supremely knowledgeable -- or at least more knowledgeable than any install tech i had grudgingly dealt with at Time Warner over the past 10 years.

i should say that i have been lurking around this thread consistently since September when i ordered the service and am familiar with the coax vs cat 5 and ActionTec vs Westell dilemmas.

I live in an apartment building near central park in NYC and although this is one of the newer buildings in the city, i figured that being an apartment building, my options for how FiOS would be installed would be limited. boy was I wrong...

i have an n-flavored Airport Extreme router that i wanted to use in conjunction with whatever Verizon was providing. and i wanted my router to be the main router that controlled DHCP, NAT, wifi and all that good stuff..

i was surprised (but happy) to learn that he was going to install an ONT in my closet rather than outside my apartment somewhere and use a coax feed to provide me service.

one of the 1st questions the tech asked me was if i wanted Coax or Cat5 out of the ONT for Data. I said Cat5 of course and a few seconds later was like... "i'd appreciate it f you could connect my Aiprort directly to the ONT..."

... to my surprise, he said it was "no problem at all"... during the course of the install, i told him the reasons for wanting to use my own router instead of the ActionTech that he had in a box waiting for me.. (small NAT table, no N wireless, etc etc) and to my HUGE surprise, he says "i have some westell routers in the van, i'll go grab one for you.."

AMAZING.

we did hit one or two bumps during the install, but these were all due to human error. 1st, the Tech plugged the cat5 cable from the ONT to one of the LAN ports of the Airport router. most normal routers have a clearly marked WAN port, but the Airport has some strange symbols that only Steve Jobs could understand... i was bummed out for a bit cause i figured my master plan had been thwarted, but the tech took another look a while later and corrected the error at which time the green light on the airport router lit up immediately. no need to mess around w\ any settings or anything.

Secondly, since the setup i chose (and the Tech happily complied with) meant that my verizon-provided westel router was now OUTSIDE my LAN so it could only be administered "remotely" which is not activated by default -- so he had to connect to the Westel via USB to active the remote administration, but he seemed happy to do it..

thirdly, although my iPhones were able to browse the web immediately, upon connecting the ONT to my Airprort router, my laptop for some reason was unable to browse the web. of course the culprit was that i had manually added the Time Warner DNS info to my PC when i upgraded to the Airport router -- for some reason, web browsing on TW was SLOW w\ the DNS info pointing to the gateway when using the aiprort router. anyway, when i switched to FiOS, the TW DNS data was still in force, so web browsing was not working even tho the laptop had a valid IP and everything from the router. i originally thought that i had to add the FiOS DNS settings, but when i went to look at what i had, i noticed the older TW info, deleted it, and the Web came to life immediately. -- easy.

i remember being so stressed about how i'd probably be subject to all these limitations i'd been reading about all these months. and for 10 years i had dealt with the TW my-way-or-the-highway attitude. this was a 180 degree departure from that. this tech could not have been more accommodating to my needs.

in truth, this Verizon tech was a "kindred spirit" in terms of home theater nerdom. as an aside, i should mention that my HT was being installed at the same time as he was working.. and the FiOS tech essentially [ peaked sexially] when he saw the HT install guys carry in my new 60 inch Kuro.

Also, i remember being so stressed that Verizon had scheduled my install from 8-12 in the morning while the HT installer was going to come by around 11 am. The HT guys showed up around 20 minutes after the FiOS tech (at 10.30 am). needless to say they were not done installing both my plasmas by the time the FiOS tech was done, but it didn't phase him at all. quickly contrast that with the TW tech who refused to provide me with a COAX splitter for a second TV set b/c i had only ordered one set top box at my old apartment. grrrrrr! so far TW: zero points for customer satisfaction, Verizon FiOS: hmmmm i lost count... but i am a REALLY happy camper.

in general FiOS was going to be more expensive than TW, but i figured that 25/15 Mbs speeds were worth a few extra $$ vs TWs 10 Mbs -- except 3 weeks ago when i upgraded to the Airport router, i started running bandwidth tests and to my surprise, i found consistent 22 Mbs on TW -- so towards the end i was having my doubts about leaving them behind. i knew about speed-burst or whatever its called, but i was still impressed w\ the TW speed results. it was definitely more speed than i needed. meanwhile, TW had expanded their HD programing considerably in the past 6 months, and i had recently become accustomed to pausing live tv (or at least starting an already in progress program from the beginning -- which i thought was really cool) but i was already paying $140/month for cable and internet (including a bunch of premiums) and was not really looking forward to to paying more $$ with FiOS -- especially since i was getting in excess of 20 Mbs with TW.

fast forward to living w\ FiOS for the past 5 days, and having gone through that very, very pleasant installation with the FiOS tech and i can whole-heartedly say i am so happy to be done w\ TW. i am going to call and beg Verizon to offer service to my parents home (they offer FiOS to a building just across the street -- but so far not to my parent's address) b/c i could not be happier w\ FiOS service so far.

i took a trip down to TW pickup/drop-off center on 23rd street today (in the pouring rain i might add) and there was not even an attempt to find out why i am canceling my service, i had the TW cable modem in the original packaging which the TW rep tore apart and threw out as i stared at him in utter disgust (feeling like an idiot for keeping the box in such pristine condition for the past 6 years) -- anyway i have now had my final sip of the "TW sucks" kool-aid and am so happy to be a FiOS subscriber. it's true TW sucks. Period.

if you are considering a move from Cable to FiOS.. i say do not hesitate. Cable companies have essentially been the only game in town for 20 years and they have grown slow and complacent. FiOS is quick, nimble, and hungry for your business. you will not be disappointed.

my only concern is that w\ 7 hours per installation, Verizon is going to go bankrupt very quickly. but u cannot have the positive experience i had without the tech taking his time to get EVERYTHING right. i never thought i'd ever say this, but BRAVO Verizon.

I am nearing completion of my first year of service with Verizon FIOS. My current plan is the double flex which includes internet and FIOS extreme HD TV for $79.99.
I lost a discount for the DVR at the six month mark and will lose the discount (currently $10) for the STB at the end of the one year service agreement. I can live without the DVR discount but the STB soon-to-be $10 charge disturbs me since I have no other option (thanks to the weak FCC) but to pay Verizon the rental fee for the STB box if I wish to use their service. I called Verizon and offered to sign another one year agreement in exchange for maintaining the $79.99 per month cost. They said no and that my bill will go to $89.99 a month after the one year agreement is met. Of course I am free to go elsewhere without paying an etf but I do like the service and my email address is a verizon.net domain address.
Anyone know of any other options available for renewing customers to help keep costs in place other than changing service providers?

I posted a couple of weeks ago with a similar question. In my case, we've had FiOS for two years now, and have just lost the $10 discount for Extreme HD, after already losing discounts for the boxes and a few other things. I think Verizon was anxious to get and keep customers early on, but now they're more confident, and thus won't keep offering discounts.

Where FiOS was once much cheaper than our previous separate carriers (DTV for TV; AT&T DSL for INet), it now costs about the same, if not more, than those services cost.

But really, we're getting more for the money, IMO - better TV PQ, much faster INet.

Doug

I am nearing completion of my first year of service with Verizon FIOS. My current plan is the double flex which includes internet and FIOS extreme HD TV for $79.99.
I lost a discount for the DVR at the six month mark and will lose the discount (currently $10) for the STB at the end of the one year service agreement. I can live without the DVR discount but the STB soon-to-be $10 charge disturbs me since I have no other option (thanks to the weak FCC) but to pay Verizon the rental fee for the STB box if I wish to use their service. I called Verizon and offered to sign another one year agreement in exchange for maintaining the $79.99 per month cost. They said no and that my bill will go to $89.99 a month after the one year agreement is met. Of course I am free to go elsewhere without paying an etf but I do like the service and my email address is a verizon.net domain address.
Anyone know of any other options available for renewing customers to help keep costs in place other than changing service providers?

I hear the way to go is through retention to get discounts for renewals. 888-553-1555 is the number i think.

Shouldn't your one-year contract include a two-year price agreement, Sam?

The only kind of retention "discount" I could get was 3 free mos of free HBO and Cinemax. Big "whoopdie-freakin'-do".:rolleyes:

All I know is this:
Three years ago I was paying $159.99 to comcast for:
Digital starter
Digital Classic
Digital Preferred
Sports and Entertainment Tier
HBO
Cinemax
Showtime
TMC
Starz
HD DVR

Today I pay $156.97 to Verizon for:
HD Extreme
Movies/HBO/cinemax
Epix
Multiroom DVR

I expect a similar deal come renewal time :)

Comcast keeps sending me flyers offering me the triple play for $80 a month which alos includes several of the Premium HD channels. It is a good price but they can't match the HD and internet of FIOS and I don't use alnadline any more. I wish they would quit sending them to me. I get several a month now. They must be getting desperate in my area since so many people left Comcast for FIOS over the last couple of years.
Although I do see where several neighbors have gone back to Comcast because of this deal. I'm assuming they are offering the same deal to everyone in my area.
It is a good deal and if you aren't concerned about HD channels or internet speeds I can see why people would switch back.

...It is a good deal and if you aren't concerned about HD channels or internet speeds I can see why people would switch back.
But, those "deals" are the same as before...limited to a number of months and then you are jacked into the usual pricing that is a bit more than the FiOS cost. My problem is that I want everything they offer, and have too many cable boxes! They keep telling me that they are working on a bundle for a number of cable boxes, but that hasn't happened yet.

The only kind of retention "discount" I could get was 3 free mos of free HBO and Cinemax. Big "whoopdie-freakin'-do".:rolleyes:

It's amazing to see what's happening. What started out as a way to keep a customer has now developed into a scheme customers use to get something for free. And if what they get for free isn't what they want or expect, they start to cry and whine.

When it comes time for me to renew Fios, I'm just going to see what bundles are available and take what is best for me without threatening to leave.

All I know is even with my 'deals' expired, I'm still paying one hell of a lot less than I would be paying for Comcast outside of their initial promotional rate period which is sad considering I couldn't even get my current service level with Comcast.

Comcast burned too many bridges with me anyways for them to ever get me back as a customer in any capacity.

At my last count, I could 'see' about 10 Actiontech routers from my house (in fact, every router in the area but mine is an actiontech.) Comcast has zero presence in my neighborhood anymore.

Have to agree here. I just re-upped with FIOS, three HD DVR's, one STB. I have every service but the foreign language channels, including some one-offs like Setanta and I'm even trying Epix (still on the fence, but have actually found some movies that are not clipped). I've got 25/15 internet and basic telephone service.

Long and short, the service has been great for three years. I have replaced two DVR's, both replacements went without any problems and now get a metered 24-25 down / 22 up internet. The phone has worked without any problems.

Every time I re-sign, I ask whether there are ways I can save money. Typically the support person is helpful, and I get either a package that saves me money or some small discount. In the latest case, I got a $10 / mo discount on something (can't remember what), but it really was not my goal. The service has been so good, I would re-sign for the same or even slightly more. I compare what I would pay periodically with my previous providers (D* and Comcast) , and with what I have now, they don't come close (after their special deals run out).

The only kind of retention "discount" I could get was 3 free mos of free HBO and Cinemax. Big "whoopdie-freakin'-do".:rolleyes:

I got that offer in the mail via postcard. Also got a free DVR for 3 months for taking advantage of the Free HBO/Max.

It's amazing to see what's happening. What started out as a way to keep a customer has now developed into a scheme customers use to get something for free. And if what they get for free isn't what they want or expect, they start to cry and whine.

When it comes time for me to renew Fios, I'm just going to see what bundles are available and take what is best for me without threatening to leave.FIOS isn't cheap. Just like every other cable company they nickel and dime you to death and purposely make the bill difficult to understand. I'm allowed to complain, that's what these forums are for- if you don't like what I have to say just ignore my comments. They even overcharged me for a few months by well over $30. All I am saying is that I am paying much more for FIOS than I am for Comcast, and while I enjoy the service, it would be nice to feel as if I was getting "more" for my money. $155/mo is a hell of a lot of money for me to pay for 100+ HD channels, of which I might watch, say, 15 on a regular basis.

Shouldn't your one-year contract include a two-year price agreement, Sam?

No, the price was only guaranteed for one year.
The problem now is that if you wish to bundle you must include telephone service (which I do not need). A year ago you could get an internet/TV bundle that didn't force a landline on you. That is no longer the case.
I think landlines offer the highest profit margin but are a dying business. It's worth it to the service provider to discount the TV and/or internet in exchange for getting you to sign up for a landline on a triple bundle plan.

My install was done in 2.5 hrs today (and I got all 3 services). I am extremely happy right now.

For those that were looking for a fireplace video, I found one at- browse all/ high definition/ HDTV/ ambient HD/ abstract/ fireplace HD

Yule Log HD :)

FIOS isn't cheap. Just like every other cable company they nickel and dime you to death and purposely make the bill difficult to understand. I'm allowed to complain, that's what these forums are for- if you don't like what I have to say just ignore my comments. They even overcharged me for a few months by well over $30. All I am saying is that I am paying much more for FIOS than I am for Comcast, and while I enjoy the service, it would be nice to feel as if I was getting "more" for my money. $155/mo is a hell of a lot of money for me to pay for 100+ HD channels, of which I might watch, say, 15 on a regular basis.

PLEASE!!! Yes, you can complain all you want on these forums. But when you put your thoughts out there, they are subject to comment, and I can comment on them. And I can't ignore your comment because I don't think it's valid. This board has become much more global in it's content then ever before.

I pay $200 a month to Verizon for phone, internet and TV. It's still cheaper than what I previous paid Version for phone + Dish for TV + TW for internet. And now get faster internet and better quality tv and more HD channels. So for me Verizon is a bargain.

"Verizon purposely makes the bill difficult to understand"? Are you kidding?? I have absolutely NO problems decoding the bill. If you have trouble understanding such a simple bill, how do you deal with more complex contracts, etc.?

Overcharged, huh. Big deal. Ya, Verizon make a mistake and overcharged me on something on the first couple of bills. A 5 minute call to a friendly rep resolved that problem. BFD. Sorry to hear it's messed you up so much.

And you're paying for all those channels and only watch a few. Welcome to the club, the Dish club, DirecTV club, etc. There is no a la carte. So stop blaming Fios for something that everyone has.

Finally, this is not the first time you've complained about something costing too much simply because you can't afford it. And thats really what it comes down to for you. Guess what, most of us have some desire we can't afford. Either we live with that fact or we increase our income to afford what we want.

No, the price was only guaranteed for one year.
The problem now is that if you wish to bundle you must include telephone service (which I do not need). A year ago you could get an internet/TV bundle that didn't force a landline on you. That is no longer the case.

I think you're wrong about that. I signed a one-year agreement with a two-year price guarantee for TV and Internet in October. I got $150 back and then I got $100 in gift cards because I live in an apartment building.

But, those "deals" are the same as before...limited to a number of months and then you are jacked into the usual pricing that is a bit more than the FiOS cost. My problem is that I want everything they offer, and have too many cable boxes! They keep telling me that they are working on a bundle for a number of cable boxes, but that hasn't happened yet.

The offer is for 12 months.

I wish FIOS would charge me for cable cards what comcast did. Comcast charged me zero for six since stream cable cards while FIOS was charging me for my eight single stream cable cards.
Although I recently got some replaced with multistream cards, but am having difficulties dealing with them. I need to get some credits for their srewups. Only bringing 3 cards when they were supposed to have five. Only two cards working. Three people telling me that they shipped my cards out only to receive a box with a nother router in it. then the CSR telling me that I need another service call for the other cable cards, and now I have to waste another Sunday.
So I need to get some kind of credits for this because it should not have happened like that.

My install was done in 2.5 hrs today (and I got all 3 services). I am extremely happy right now.

I get mine installed Monday (all three), hoping it goes as seamlessly as yours Mark.

How much storage capacity does the newest FIOS DVR have, and how new is the current box? Is there an update model coming soon?

Both the 6xxx and 7xxxx series boxes have a 160gb hard drive. The 7xxxx series box is (i think) almost 2 years old now (yet still has more issues than the 6xxxx series).

There's supposed to be a new Cisco box making an appearance sometime in the first half of 2010 that's rumored to have eSATA support and 320gb of internal storage. No one knows anything beyond that.

320gb is still pathetic, but the eSATA support makes it a bit better. However, I don't expect the new box to be a simple 1:1 swap out with existing boxes. Verizon will extract their pound of flesh I'm sure.

...However, I don't expect the new box to be a simple 1:1 swap out with existing boxes. Verizon will extract their pound of flesh I'm sure.
Probably an additional $5 per month for the added features and capacity...certainly won't be "free"!

Don't know where to put this so:

FIOS Media Manager 1.7 now has YouTube videos. Internet Radio is next; some have it already.

Verizon Adds HDNet to HD VOD:

http://www.tvpredictions.com/verizon121509.htm

I have a theater system with all Sony components.

KDL-46XBR9 TV
STR-DG1200 receiver
BDP-S360 Blu-ray

Sony’s Bravia Theatre Sync (control over HDMI) was enabled on all three components and worked wonderfully. If I hit the power switch on the Blu-ray player, the TV and receiver would both turn on and the receiver would change input to the Blu-ray. If it hit the “favorites” button from the TV and selected an Internet video source the receiver changes its audio input to the TV optical cable. If I hit the power button for the TV, everything else switches off. Beautiful and simple!

Last week I decided to subscribe to FiOS. With FiOS I received a Motorola QIP7216 HD DVR, which I hooked up to the receiver via HDMI. Since adding the DVR the HDMI control has been completely broken. Sometimes a function will work, but most of the time the components are not talking to each other at all. When I go into the HDMI control area on the TV and tell it to identify other control capable components it doesn’t see anything. It appears the DVR is interfering with control signaling between any other components.

Has anyone else seen something like this with the FiOS DVR? I know I could get around this by connecting the DVR via component and optical audio, but I really hate to take the step back from HDMI. Of course, the next possible solution is to go with a universal remote but as everything was working before with the Sony remote this seems excessive.

...I know I could get around this by connecting the DVR via component and optical audio, but I really hate to take the step back from HDMI....
You won't notice any penalty in audio or video quality by taking that route. HDMI is nice with one cable, but that handshaking thing for Control causes more problems than it's worth.

You won't notice any penalty in audio or video quality by taking that route. HDMI is nice with one cable, but that handshaking thing for Control causes more problems than it's worth.

Agree. In my main system, I even prefer component over HDMI as it seems to offer better PQ on my plasma.

Has anyone else seen something like this with the FiOS DVR? I know I could get around this by connecting the DVR via component and optical audio, but I really hate to take the step back from HDMI. Of course, the next possible solution is to go with a universal remote but as everything was working before with the Sony remote this seems excessive.I don't own Sony, but I believe that you have what is called 'HDMI-CEC' and a google search shows others with problems with it and the FIOS boxes. If you don't have the IMG 1.7 upgrade yet, perhaps that will help.

I have a theater system with all Sony components.

KDL-46XBR9 TV
STR-DG1200 tuner
BDP-S360 Blu-ray



'STR-DG1200 tuner' ?

Is that something that hooks up to a STR-DG1200 Receiver?
Does it tune in HD TV ?

Verizon e-mailed an annual FIOS Notification, really just a link to a probably legally required document. I followed the links to a 13 page pdf.

Interesting is:
In the event of a FiOS TV service outage or service interruption, you may be entitled to a service credit typically calculated as a proportionate amount of your current monthly bill. In most instances, you must promptly report the outage to us in order to qualify for this credit. (my emphasis)

Later on the phone # given is 1.888.553.1555

I find it unusual that you need to tie up the already busy phone lines to get a refund, when Verizon should already know of the down service.

I guess it's like a Fry's rebate. It's available, but most people do not do the work.

For a few dollars it's not worth it. Not when it will take 30 to 60 minutes on the phone.

New feature on the tv available today to those with IMG 1.7. On screen caller ID.

Do we all have this feature by now? I can't find it. How do we turn it on?

Overcharged, huh. Big deal. Ya, Verizon make a mistake and overcharged me on something on the first couple of bills. A 5 minute call to a friendly rep resolved that problem. BFD. Sorry to hear it's messed you up so much.

Are you trying to state that being over-charged is not a big deal?

I mean, really?

Have we now gotten to the point where over-charging is just so common that anyone who comments on it is now just complaining?

Wow we have gone to a new low apparently

Do we all have this feature by now? I can't find it. How do we turn it on?

I guess those of you who have 1.7 would have it. Those of us who are still on 1.6 wouldn't.

Doug

I guess those of you who have 1.7 would have it. Those of us who are still on 1.6 wouldn't.

DougI have the 1.7 and don’t these new features that maxman posted--- yet. However, I haven’t rebooted, not that I think that I should. Hopefully, they’ll be here soon. :cool:

Do we all have this feature by now? I can't find it. How do we turn it on?

1.7 and On Screen Caller ID up in NNJ.

I have the 1.7 and don’t these new features that maxman posted--- yet. However, I haven’t rebooted, not that I think that I should. Hopefully, they’ll be here soon. :cool:

Yes you need to reboot. I went in to Help > In Home Agent > Reboot. After the Reboot Caller ID is under Settings.

Works nice!:)

Yes you need to reboot. I went in to Help > In Home Agent > Reboot. After the Reboot Caller ID is under Settings.

Works nice!:):cool: Cool, thanks; I’ll check it out tonight.

Do you also have the other new features that maxman posted about—specifically the internet radio?

:cool: Cool, thanks; I’ll check it out tonight.

Do you also have the other new features that maxman posted about—specifically the internet radio?

Get the Media Manager for your PC here...

https://www36.verizon.com/MM/Protected/TestTrack/SignIn.aspx

Then you can get Internet Radio.

I did the reboot, still don't see caller ID.

Get the Media Manager for your PC here...

https://www36.verizon.com/MM/Protected/TestTrack/SignIn.aspx

Then you can get Internet Radio. :cool: I already have the Media Manager hooked up with my Mac. I’ll look into that menu tonight.

:cool: I already have the Media Manager hooked up with my Mac. I’ll look into that menu tonight.

Not sure about a MAC but for Windows, version 9.3.31 is needed.

1.7 and On Screen Caller ID up in NNJ.

Can someone post a pic of the On Screen Caller ID?
-This is for those of us still on 1.6

Can someone post a pic of the On Screen Caller ID?
-This is for those of us still on 1.6

Do you need a phone line plugged into the box, or is it somehow tied to the Verizon phone service automatically?

1.7 - not up in South Jersey

Can someone post a pic of the On Screen Caller ID?
-This is for those of us still on 1.6

http://www.dslreports.com/forum/r23384173-Re-Caller-ID-on-TV-in-Texas

So after rebooting I have caller ID. I had to enable it. Supposedly it takes about 24 hours to engage.

I don’t see the internet radio thing, perhaps this has something to do with the Media Manager Mac version? Maybe it's not set up for the Mac yet.

I have a 6416 DVR with 1.7 firmware. I rebooted as instructed above but still do not have a caller id item in my settings menu anywhere. Is the 6416 supposed to have caller id? do I need to plug in a phone line?

We've been at 1.7 for a long time here in SoCal and no CLID in the menu, even after reboot.

Are you trying to state that being over-charged is not a big deal?

I mean, really?

Have we now gotten to the point where over-charging is just so common that anyone who comments on it is now just complaining?

Wow we have gone to a new low apparently

Look man. You're taking this out of context and getting quite hysterical about it.

Of course, over charging as a routine practice isn't a good thing. You are correct about that. But if we leave out the paranoids who feel the world is ending because of a mistake, well mistakes happen and that's why we check our bills. When the mistake is caught and promptly rectified, I'm quite satisfied.

I have a 6416 DVR with 1.7 firmware. I rebooted as instructed above but still do not have a caller id item in my settings menu anywhere. Is the 6416 supposed to have caller id? do I need to plug in a phone line?
Caller ID has been arriving a week or 2 after the 1.7 udate in most areas. NNJ got it today. It is Not automatically there as soon as you get 1.7.....

A funny little anecdote:
Last night I went to pick up my daughter from a friend's house. Friend's Dad answered the door, then excused himself to fix his FiOS box. He said all the channels were blocked due to the parental controls. I offered to help, but he declined. Later he came out and said CS told him to unplug the box. I suggested going to the parental control settings in the menu. He gave me a blank look, then went away again.

Later, after we got home, my daughter received a text from her friend. Her Dad wanted to thank me for providing the solution.

Apparently, neither the Dad nor FiOS CS thought about the most sensible solution.
;)
Doug

I have a 6416 DVR with 1.7 firmware. I rebooted as instructed above but still do not have a caller id item in my settings menu anywhere. Is the 6416 supposed to have caller id? do I need to plug in a phone line?

You have to have FiOS phone (part of the triple-play.) But you don't have to plug the phone into the DVR.

The boxes don't provide caller ID yet, my installer said it's coming next year. And you won't need a phone line in the box if you do it. As long as you have TV and phone with them, you'll be set.

Also, anyone think the Motorola boxes are a touch overscanned and anyone have a solution?

The boxes don't provide caller ID yet, my installer said it's coming next year. And you won't need a phone line in the box if you do it. As long as you have TV and phone with them, you'll be set.

Also, anyone think the Motorola boxes are a touch overscanned and anyone have a solution?

Depends upon the area. Boston already has it.

So after rebooting I have caller ID. I had to enable it. Supposedly it takes about 24 hours to engage.
.

The boxes don't provide caller ID yet, my installer said it's coming next year. And you won't need a phone line in the box if you do it. As long as you have TV and phone with them, you'll be set.
CID is working fine. :cool:

CID is working fine. :cool:

Not really.

Also, anyone think the Motorola boxes are a touch overscanned and anyone have a solution?
Haven't seen any overscan here when connected via HDMI.

I have caller ID in the settings menu, but when I access it to set it up, it says "you must have Verizon caller ID for this feature to work". I do. Weird.

Not really.:rolleyes:Certainly is, in my house. :p

It’s similar to what TW has been offering. I used to think it was an obnoxious intrusion but when I switched to FIOS I realized that I had gotten used to it and actually thought it was worthwhile. Well, now I have it again. ;)

:rolleyes:Certainly is, in my house. :p

It’s similar to what TW has been offering. I used to think it was an obnoxious intrusion but when I switched to FIOS I realized that I had gotten used to it and actually thought it was worthwhile. Well, now I have it again. ;)

What I'm saying is that, based upon the posts, there is much confusion and probably misinformation on this subject.

I've had 1.7 for months. I have the 6xxx box. I'm in Southern California. I don't have caller ID. I've rebooted the box. I still don't have caller ID. Explain, please.

What I'm saying is that, based upon the posts, there is much confusion and probably misinformation on this subject.

I've had 1.7 for months. I have the 6xxx box. I'm in Southern California. I don't have caller ID. I've rebooted the box. I still don't have caller ID. Explain, please.
Sorry, don’t have an explanation.

I only heard about the FIOS CID from reading maxman’s post here on this thread. Personally, I never got any of this misinformation, no mailers, no messages, no leaflets dropped from airplanes. :p

I then followed the directions posted here, rebooted, went into the settings menu and followed those instructions enabling the CID to work “after 24 to 48 hours” as it now is.

If it didn’t function after following those procedures I’d probably call some Verizon techs to see if they had any info. ;)

What I'm saying is that, based upon the posts, there is much confusion and probably misinformation on this subject.

I've had 1.7 for months. I have the 6xxx box. I'm in Southern California. I don't have caller ID. I've rebooted the box. I still don't have caller ID. Explain, please.

I'm in the same boat and also in southern California (Inland Empire area). Have had the 1.7 for months but it isn't there for me either. Are there possibly different 1.7 builds of the firmware? Mine says build 09.83. Mine is also the QIP-6416 P2. No clue here what else it might be unless it varies by VHO.

I'm in the same boat and also in southern California (Inland Empire area). Have had the 1.7 for months but it isn't there for me either. Are there possibly different 1.7 builds of the firmware? Mine says build 09.83. Mine is also the QIP-6416 P2. No clue here what else it might be unless it varies by VHO.

http://www.dslreports.com/forum/r23505442-

Something just isn't registering with me on this caller ID feature. All my phone handsets - land line and cell with Verizon - display caller ID. Why would I want to see that on my TV screen? Right now, I can keep a handset nearby while watching TV and look at the phone for CID. No visual interruption of my program. I just don't see any convenience factor here. What am I missing?

Not everyone has a handset next to their TV. They aren't forcing it on you, so just leave it off if you don't want to use it.

Something just isn't registering with me on this caller ID feature. All my phone handsets - land line and cell with Verizon - display caller ID. Why would I want to see that on my TV screen? Right now, I can keep a handset nearby while watching TV and look at the phone for CID. No visual interruption of my program. I just don't see any convenience factor here. What am I missing?I know what you mean and as I mentioned earlier, I thought it was a most intrusive annoyance, but I became very comfortable with it. I also have handsets everywhere (they even have audio CID on them too). The advantage to the on screen CID is now, when the phone rings, instead of grabbing the handset to see who it is, I see who it is on my TV and I can grab the remote instead to pause the program. Might sound quirky but when the phone is set for 4 rings until my answering machine goes off, this moves things along smoothly. Give it a shot.

Who cares about CID, when are they gonna figure out how to have the guide fill the screen completely on 16:9 sets ?!?

Who cares about CID, when are they gonna figure out how to have the guide fill the screen completely on 16:9 sets ?!?

Many of us obviously care enough about CLID to be asking questions. Who cares about what you think about CLID? When a post is of no interest to me, I skip it. Try that, it's not that hard.

Like LL3HD I have "talking" caller ID as well as phones that display it. Having it on the TV isn't really worth all that much to me, but I'd would value a free application that would display the caller's identity on any computer in my house.

A little Google searching for 'display caller id desktop fios' brings up this (http://forums.verizon.com/t5/FiOS-TV-Technical-Assistance/Caller-ID-on-the-TV-screen/m-p/2714). The original poster asks Can you set up Caller ID to pop up on your TV screen? I know it works on my PC but can't figure out how to set it up on the TV.

Does Verizon provide an application that will display caller ID on computers connected to both voice and IP services over FiOS? Does it have anything to do with this "iobi (https://www22.verizon.com/iobihome/)" service? (What the heck is "iobi?" I've never seen that advertised here in MA.)

Who cares about CID, when are they gonna figure out how to have the guide fill the screen completely on 16:9 sets ?!?

Are you for real??? These are two separate issues. What does one have to do with the other? But please tell us about a fealture you'd like so that we can tell Verizon to forget about what you want and give us what we want.

Like LL3HD I have "talking" caller ID as well as phones that display it. Having it on the TV isn't really worth all that much to me, but I'd would value a free application that would display the caller's identity on any computer in my house.




Don't need what you want. Can't see the computer from where I set when I watch the plasma. So it's a useless feature to me.

Something just isn't registering with me on this caller ID feature. All my phone handsets - land line and cell with Verizon - display caller ID. Why would I want to see that on my TV screen? Right now, I can keep a handset nearby while watching TV and look at the phone for CID. No visual interruption of my program. I just don't see any convenience factor here. What am I missing?

Simple. You just don't need or understand what many of us want and do understand. It's too obvious to many of us to have to spell it out.

Something just isn't registering with me on this caller ID feature. All my phone handsets - land line and cell with Verizon - display caller ID. Why would I want to see that on my TV screen? Right now, I can keep a handset nearby while watching TV and look at the phone for CID. No visual interruption of my program. I just don't see any convenience factor here. What am I missing?

I was on with tech support yesterday. FIOS informed me that despite having the option in the setup menu for caller ID, most areas do NOT have the required software on the FIOS end to actually enable this feature.

In my case, all of Long Island does not have this capability despite it showing up in the menu and despite actually having caller ID on my phone.

Simple. You just don't need or understand what many of us want and do understand. It's too obvious to many of us to have to spell it out.

As always, you're just too quick to try to be helpful. Thanks for your valuable input.:rolleyes:

So what I think I am hearing from some of you is we need Logitech/Harmony and Apple to consort to build a smart phone/universal remote. The TV viewer always has the remote handy but not the phone. You can keep the CID enabled via your STB and 1 click on the handset answers your phone and clears the CID from the TV screen. (Actually, CID on the new smart phone would obviate the need for CID from the STB, except for those who just cannot tear their eyes away from the TV.) Or has someone done that already?

Remember how everyone was complaining how loud ads were? Well now the ads are significantly quieter then the tv shows.

Not that I am complaining!

They are? I sure haven't been watching the ads you have. They're louder than ever.

I was on with tech support yesterday. FIOS informed me that despite having the option in the setup menu for caller ID, most areas do NOT have the required software on the FIOS end to actually enable this feature.

In my case, all of Long Island does not have this capability despite it showing up in the menu and despite actually having caller ID on my phone.

Finally. Thanks for real information. Up to now, we've had nothing but guesses, suppositions based upon inadequate data and knowledge, and just plan ".." from those who are experts in their own minds.

What you were told is the logical answer based upon the few facts only posts that we've seen. Hopefully not too many people wasted their time going through that menu nonsense only to find it didn't work.

Finally. Thanks for real information. Up to now, we've had nothing but guesses, suppositions based upon inadequate data and knowledge, and just plan ".." from those who are experts in their own minds.

What you were told is the logical answer based upon the few facts only posts that we've seen. Hopefully not too many people wasted their time going through that menu nonsense only to find it didn't work.

It's been working in NE NJ.

Just ordered installation of Verizon FIOS for next week. The new townhome we are moving to has FIOS in the area and I can't wait!

Anything I should be aware of when the installers come?

I followed the instruction and put in the secret code. Now I have a callerID item in the settings menu, but when I select check availability, it says my phone account does not have caller ID. I do too have it because it's working on my phones with caller ID. ah well.

Just ordered installation of Verizon FIOS for next week. The new townhome we are moving to has FIOS in the area and I can't wait!

Anything I should be aware of when the installers come?

Installation takes a long time. If you're getting internet and TV I'd allocate about 6 hours but once they're done.... :D :D :D

I followed the instruction and put in the secret code. Now I have a callerID item in the settings menu, but when I select check availability, it says my phone account does not have caller ID. I do too have it because it's working on my phones with caller ID. ah well.

Did you read the few posts before yours? The answer is there (it's the only relevant and completely correct caller id post).

Installation takes a long time. If you're getting internet and TV I'd allocate about 6 hours but once they're done.... :D :D :D

Yeah, i'm getting both.

Hey guys, I cleared out my DVR over the weekend thanks to the blizzard, but it says I've used 30 or 40% of my available space. How do I get it back to 0%?

Verizon Fios On Demand Pixelation in MD
Curious if anyone else is experiencing pixelation on Saturday nights on OnDemand movies? It happens every Sat night and not any other night.

Reason? I know the feed comes through the router and assumed it had nothing to do with usage due to fiber.

Hey guys, I cleared out my DVR over the weekend thanks to the blizzard, but it says I've used 30 or 40% of my available space. How do I get it back to 0%?Did you try a reboot? That always worked with TW.

Verizon Fios On Demand Pixelation in MD
Curious if anyone else is experiencing pixelation on Saturday nights on OnDemand movies?

Yes! We rented a movie Saturday and Sunday night and had pixelation bad enough that I had to rewind a couple of times both nights. Not a biggie but it makes you wonder what's going on behind the scenes.

Hey guys, I cleared out my DVR over the weekend thanks to the blizzard, but it says I've used 30 or 40% of my available space. How do I get it back to 0%?


Quickest way is to unplug the DVR power cord, let it sit for about 30 seconds, and then plug it back in. Your used space should then be 0%.

Installation takes a long time. If you're getting internet and TV I'd allocate about 6 hours but once they're done.... :D :D :D

My installation was done in about 2 hours, that included drilling a hole through my living room wall to connect the inside battery backup. (All my wiring is pulled to the outside). I replaced DirecTV, Comcast Internet, and Verizon voice with FiOS.

Quickest way is to unplug the DVR power cord, let it sit for about 30 seconds, and then plug it back in. Your used space should then be 0%.

1.7 has a "Reboot" in the settings Menu under "In Home Agent" No need to pull the plug anymore as long as you can get into the menu.

Will "reboot" affect any programs that are recorded, and does it reset to the defaults?

Will "reboot" affect any programs that are recorded, and does it reset to the defaults? I didn’t notice any resets or defaults.

Being a former TW customer, rebooting was almost a daily ritual. When in doubt—reboot. It’s their mantra. I only had to do it with FIOS once (CID).

My installation was done in about 2 hours, that included drilling a hole through my living room wall to connect the inside battery backup. (All my wiring is pulled to the outside). I replaced DirecTV, Comcast Internet, and Verizon voice with FiOS.

2 hours to do a brand new install of phone, internet and TV? I don't believe that for a second.

2 hours to do a brand new install of phone, internet and TV? I don't believe that for a second.

Even on my install where I had pre-run everything, except the line between the BBU and ONT, took most of the day.

1.7 has a "Reboot" in the settings Menu under "In Home Agent" No need to pull the plug anymore as long as you can get into the menu.

Thanks, Mark. I was always concerned that the drive would eventually give out.

Will "reboot" affect any programs that are recorded, and does it reset to the defaults?

I only tried it once. It did not delete any recordings or change any of my settings.

Yes! We rented a movie Saturday and Sunday night and had pixelation bad enough that I had to rewind a couple of times both nights. Not a biggie but it makes you wonder what's going on behind the scenes.


Looks like both of you were from VA / MD. Due to the blizzard ,there could have been high usage of the VOD system Saturday night - and your VHO couldn't handle the load...

That's my guess..

2 hours to do a brand new install of phone, internet and TV? I don't believe that for a second.

Believe it, it's about what mine took.

Believe it, it's about what mine took.

I got FiOS about 3 years ago the minute it was available in my neighborhood. Initially only the phone and internet options were offered and it took them about 4 hours to do those. Just setting up the wireless router took about an hour (running all the necessary cables and configuring my 2 PC's).

I signed up for TV when it was offered about 3 months after that and it took them about 4 hours to do that install. And my house was already wired for phone and cable which Verizon used and was not replaced.

Others have consistently reported that installs take most of the day and then you 2 come on and say they installed all 3 products in less than 2 hours. The only thing I can think is that the previous occupants of your homes had already installed FiOS or you're both full of it. :D

I got FiOS about 3 years ago the minute it was available in my neighborhood. Initially only the phone and internet options were offered and it took them about 4 hours to do those. Just setting up the wireless router took about an hour (running all the necessary cables and configuring my 2 PC's).

I signed up for TV when it was offered about 3 months after that and it took them about 4 hours to do that install. And my house was already wired for phone and cable which Verizon used and was not replaced.

Others have consistently reported that installs take most of the day and then you 2 come on and say they installed all 3 products in less than 2 hours. The only thing I can think is that the previous occupants of your homes had already installed FiOS or you're both full of it. :D

Right.

But, if you're at all technical, you:

1) Have already run all the house cables right to where the incoming fiber will be, so they don't have to run any cables

2) Don't want them to touch any PC in your house, as it's completely unnecessary, and all they do is install some branded nonsense you need to then uninstall.

3) Don't even want their router, so you let them set it up generically, give you the password, and then you relegate the ActionTek to a node on your network behind your much more capable router

And other things like this. As a result, it can easily take less than 2 hours for an install. Add in cable cards, and give yourself about 30 minutes per card (they can go quicker if things drop into place, but that isn't often).

Right.

But, if you're at all technical, you:

1) Have already run all the house cables right to where the incoming fiber will be, so they don't have to run any cables

2) Don't want them to touch any PC in your house, as it's completely unnecessary, and all they do is install some branded nonsense you need to then uninstall.

3) Don't even want their router, so you let them set it up generically, give you the password, and then you relegate the ActionTek to a node on your network behind your much more capable router



I pretty much did all that and it still took 4 1/2 hours for my TV + Internet install. About an hour and half of that was my installer on the phone with CS ironing out all the wrinkles with the package on the billing side.

I pretty much did all that and it still took 4 1/2 hours for my TV + Internet install. About an hour and half of that was my installer on the phone with CS ironing out all the wrinkles with the package on the billing side.

Yeah, that can certainly take time if there are any hiccups on the TV side.

However I can't imagine what they did for the other 3 hour they were at your house? Unless you had 6+ cable cards done at once.

Right.

But, if you're at all technical, you:

1) Have already run all the house cables right to where the incoming fiber will be, so they don't have to run any cables

2) Don't want them to touch any PC in your house, as it's completely unnecessary, and all they do is install some branded nonsense you need to then uninstall.

3) Don't even want their router, so you let them set it up generically, give you the password, and then you relegate the ActionTek to a node on your network behind your much more capable router

And other things like this. As a result, it can easily take less than 2 hours for an install. Add in cable cards, and give yourself about 30 minutes per card (they can go quicker if things drop into place, but that isn't often).1) Agree... This is what I did. Since I didn't take their TV, I wanted to use cat6 wire for my Internet. I ran the wire from the ONT (which I had installed INSIDE my garage) to an upstairs bedroom. All they had to do is put connectors (which I supplied because they were rated cat6 and not cat5e or cat5) on both ends.

2) Again, great advice. They should not be touching/installing stuff on your computers. There's no need for this.

3) Agree! Since I didn't take the TV, I used my own router. I just made sure I could connect all my computers to the Internet before the installer left...

2) Again, great advice. They should not be touching/installing stuff on your computers. There's no need for this.

Oh, la dee dah! Most people are not that technical and need the full service treatment. :rolleyes:

It all depends on the tech who does the install. If you get a good one they will be fairly quick, if not they could take all day. Fios has been know to have sub-par quality techs since many came from the phone side of things, especialy in the beginning. But now that they have been at this for awhile, I'm sure things have gotten better which in turn has cut down on the install time.

Oh, la dee dah! Most people are not that technical and need the full service treatment. :rolleyes:This might be the case, my friend, but as I stated it's "great advice." I'm simply stating that there is no need for the installers messing around with one's PC/MAC... What's up with the sarcasm?