..... nor does the problem appear on Component outputs.


Ah .... that's the reason .... I failed to mention that I'm using Component connections.

Mystery solved :)

I can confirm the GREEN LINE problem goes away if you switch to HDMI RGB output from HDMI YCbCr output (75.59 software, 16.53 firmware). However the HDMI handshake on resolution changes remains broken. It is easy to reproduce cases where you get stuck in infinite retries and the only workaround is to switch your AVR away from the Comcast/Motorola DCT box and back again.

Both of my DCT HD-DVR boxes had their HDMI outputs screwed up in the identical fashion by this software push.

Comcast phone support robotically reads from their script: "Gee, we've never heard of a problem like this before. Would you like to order our phone service?" :rolleyes:

Today I will try my luck at the local Comcast walk-up center and see if they have DCH series boxes in stock for swap out.
--Bob

I also received the update on my DCT3416 box but luckily have not experienced any of these new "features" ;).

I lucked out and managed to get two DCH-3416 boxes from my Comcast office to swap out my two DCT-3412 boxes.

Both DCH boxes came with the 75.59 software (and 18.43 firmware).

Unfortunately both boxes still exhibit the GREEN LINE failure, and both boxes still exhibit the flaky HDMI handshake problem when the output resolution is changed.

HOWEVER, the DCH boxes do one thing better: There is no GREEN LINE failure at 1080i output resolution!

In fact I've been able to verify with both of the new boxes that to see the GREEN LINE failure you need to:

1) Use HDMI output. Component does not have the problem.

2) Use YCC output format. RGB does not have the problem.

3) Use 480i output resolution in the 4:3 Override setting. The problem does not appear at 480p or higher.

4) If you are stretching your 4:3 channels to 16:9, you also need a display without overscan since the GREEN LINE at the right of the image is only roughly 8-10 pixels wide and will normally be concealed by overscan.

So basically you are stuck if you want to send 4:3 Override HDMI 480i YCC from the DCH box to an external scaler to get away from the de-interlacing and scaling Motorola has stuck us with in the box.

You could use 480p and just be stuck with the de-interlacing (leaving your external box or display to do the scaling), but then you also have the flaky HDMI handshake when changing output resolutions between 1080i and 480p. About 1/3 of the time, going either direction, the HDMI gets stuck in an infinite loop of retries. A workaround is to switch your AVR to a different input and back to force a brand new try at the handshake.

So in actuality the only viable workaround is to set the box to 1080i output with 4:3 Override turned off. Get used to Motorola's idea of what constitutes acceptable de-interlacing and scaling of SD channels.

------------------------------------------------

Switching the AVR away and back again also cures the GREEN LINE at 480i on SD channels. But only temporarily.

As soon as you enter a new channel number, the Info box pops up on screen -- shifted a bit too far to the left -- and the GREEN LINE appears at the right of the 4:3 image behind it.

And the GREEN LINE sticks.

Again, all of this nonsense came with the 75.59 software. Another fine example of quality engineering from Motorola and Comcast.

------------------------------------------------

Oh, yes, Comcast support admits they've received complaints like this from the suburbs around me (who got this software a few weeks ago), but insist I'm the first and only person complaining in my service area (which got the software Monday night).

What were they thinking continuing to push it out if they KNEW customers getting it earlier were having problems?
--Bob

I have the same green line problem on a 3416. I tried setting the box to 720p, however, it always eventually resets to the default settings (1080i). My other two boxes keep their settings but I don't have the green line problem because they aren't LCDs so I'm assuming the overscan cuts it off.

Oh yes, I experience the weird image tearing on the left side as well.

My sympathies.

Somebody at Motorola and/or Comcast has been egregiously incompetent. I mean it's not like they've got a ton of output resolutions to check during QA.
--Bob

I have a a DCH 3416, and have been updated today to the 75.59 software and 18.43 firmware.
No green lines with a no-overscan display via YCC HDMI (JVC RS1). I just see the yellow 1-pixel line on the left on NBC only.

I noticed an option in the Setup menu to center the screen that I hadn't seen before, have you tried it? Maybe it only applies to the Guide UI, though.

I wonder if most of these issues with seeing the colors are on TV's running in 0% overscan (JustScan, Bit-For-Bit, etc...) modes. Most should have a mode to allow a small (2-3%) typical overscan. Even on digital signals there is often too much garbage at the extreme edges.

I wonder if most of these issues with seeing the colors are on TV's running in 0% overscan (JustScan, Bit-For-Bit, etc...) modes. Most should have a mode to allow a small (2-3%) typical overscan. Even on digital signals there is often too much garbage at the extreme edges.

That's partly it. The solution should be for Comcast to fix it. My TV has a 5% and a just fit mode, and 5% is huge (5% on top and 5% on bottom, so I would lose 10 vertical and 10 horizontal...) and so I watch everything in Just Fit.

I wonder if most of these issues with seeing the colors are on TV's running in 0% overscan (JustScan, Bit-For-Bit, etc...) modes. Most should have a mode to allow a small (2-3%) typical overscan. Even on digital signals there is often too much garbage at the extreme edges.

Yeah, you'll only see it in no overscan modes. We shouldn't have to sacrifice picture because of Comcast's mistake though. No overscan was working fine until the update.

I have a a DCH 3416, and have been updated today to the 75.59 software and 18.43 firmware.
No green lines with a no-overscan display via YCC HDMI (JVC RS1). I just see the yellow 1-pixel line on the left on NBC only.

I noticed an option in the Setup menu to center the screen that I hadn't seen before, have you tried it? Maybe it only applies to the Guide UI, though.
On the DCH boxes, the GREEN LINE problem only appears when using HDMI 480i output (in the YCC data format). You may also need to change channels between SD channels (e.g, enter the channel numbers) before it appears as it seems to be associated with the first time the box tries to display the on-screen channel info panel.
--Bob

No green line either with 480i (which I get when I don't want it - as the RS1 takes too long to switch -, because of the Motorola HDMI reset bug, which resets the bypass to 480i when going through a receiver)

hope i'm in the right thread (if not, maybe someone could give me the correct link)

i have the comcast motorola DCT3416 I

a few weeks ago after an update i noticed a new bug

when buffering an HD channel when i hit the rewind button once, it takes me all the way back to the very beginning of the buffer instantly

same if i hit the forward button once, it takes me to the end of the buffer as if i pressed the "live" button

it's very annoying but if i press the rewind or forward buttons fast enough to get me into 2 3 or 4 times speed, it works fine

the bug only seems to effect when i press the rew/fwd buttons once for 1x speed searching

also, the skip forward/jump back buttons work fine

anyone else getting this new bug ?

Any chance this was on A NBC channel? I too have this problem, and after resetting the box, i notice it only happens on NBC, it may have only been NBC before but comcast decide the reset will fix everything. i have come across a couple posts that indicate maybe NBC is trying to find a way of broadcasting so that you wont skip the commercials, i have no way of proving that but so far it is the only station i have the FF/REW problems.

Whatever the cause it is causing me to not watch NBC at all, i will find other ways to watch the shows i like from that stations which is few anyways.

hope that helps.

No green line either with 480i (which I get when I don't want it - as the RS1 takes too long to switch -, because of the Motorola HDMI reset bug, which resets the bypass to 480i when going through a receiver)
Try this:

1) Power off and go into the DCH's video setup menu. In the DCH's menu make sure your TV type is 16:9
2) Set 4:3 override to 480i. (Normal output can be 1080i or 720p as you prefer -- I'm using 1080i).
3) Use HDMI YCC output. You will need to go into the "Additional HDMI Settings" menu to confirm YCC output.

Accept those changes and power up again.

Make sure the RS1 is set to not clip edges at all (no overscan) and that it is set to display 4:3 content as 4:3 with black pillar box bars on either side -- not stretched to 16:9. If you are going through an AVR, you will need to make sure the AVR isn't doing any clipping or stretching either.

Tune to an SD station. No GREEN LINE? That can happen due to the new HDMI handshake. But now type in the channel number to tune to a different SD station (NOT an HD station). The on-screen info box will appear for a few seconds as part of the change of channels. At this point, if not before, you should be seeing a GREEN LINE on the right hand edge of the new SD channel -- i.e., between the 4:3 content and the pillar box bar on the right, not at the right hand edge of the screen. You want things to stay at 480i while doing this. The GREEN LINE will be about 8-10 pixels wide -- easy to see if the RS1 is not clipping the edges of the 4:3 input stream.

If you are NOT seeing a GREEN LINE at this point it would be good to try to figure out what's different between your DCH box and mine. It may be a manufacturing date difference or something else. I'm using a DCH-3416 that appears to be brand new (never been erased due to a prior customer's return) and another DCH-3416 that's been erased once. Both exhibit the same GREEN LINE failure.
--Bob

So I must have recently got the Comcast update because I now have the Green Line in Just Scan mode on my Samsung LCD using 3416 DVR. So does setting the output to RGB instead of YCC fix the prblem with HD channels? Is that right? If so, does RGB impact picture quality or anything else at all?

So I must have recently got the Comcast update because I now have the Green Line in Just Scan mode on my Samsung LCD using 3416 DVR. So does setting the output to RGB instead of YCC fix the prblem with HD channels? Is that right? If so, does RGB impact picture quality or anything else at all?
You must have a DCT box. If you can swap for a DCH box that will eliminate the GREEN LINE on HD channels (and on SD channels except at 480i output).

Switching to RGB eliminates the GREEN LINE. No guaranties it doesn't screw up something else. Also, I've seen reports that these boxes spontaneously revert back to YCC. No explanation on that.

You can also get rid of the GREEN LINE by giving up on HDMI and using Component.
--Bob

You must have a DCT box. If you can swap for a DCH box that will eliminate the GREEN LINE on HD channels (and on SD channels except at 480i output).

Switching to RGB eliminates the GREEN LINE. No guaranties it doesn't screw up something else. Also, I've seen reports that these boxes spontaneously revert back to YCC. No explanation on that.

You can also get rid of the GREEN LINE by giving up on HDMI and using Component.
--Bob

Yes, I have the DCT3416 DVR.

Changing to RGB does not get rid of the green line. It just turns the line black but it is still there.

Yes, I have the DCT3416 DVR.

Changing to RGB does not get rid of the green line. It just turns the line black but it is still there.
That's different!

After you switch the output to RGB, try forcing a new HDMI handshake with your AVR (or display if directly connected to the display). Typically you can do this by switching to a different input and back. Perhaps resetting both sides of the cable this way will get them back in proper communication.
--Bob

Try this:
<snip>
If you are NOT seeing a GREEN LINE at this point it would be good to try to figure out what's different between your DCH box and mine. It may be a manufacturing date difference or something else. I'm using a DCH-3416 that appears to be brand new (never been erased due to a prior customer's return) and another DCH-3416 that's been erased once. Both exhibit the same GREEN LINE failure.
--Bob

I tried everything described, and no green line. The RS1 is supposed to be a 1:1 device, so weird.
I got my DCH 3416 about a year ago.

That's different!

After you switch the output to RGB, try forcing a new HDMI handshake with your AVR (or display if directly connected to the display). Typically you can do this by switching to a different input and back. Perhaps resetting both sides of the cable this way will get them back in proper communication.
--Bob

I will try that but why would changing to RGB remove a line from the screen? It is just a color space setting so I don't see how that would remove a line from the screen.

I will try that but why would changing to RGB remove a line from the screen? It is just a color space setting so I don't see how that would remove a line from the screen.
The problem appears to be in their implementation of the graphics overlay they use for things like the on-screen info box when you change channels. The overlay is shifted with respect to the channel's video and in the course of screwing this up they end up clipping the channel's video strangely.

Using RGB output must use a different logic path through that portion of the software.

I'm more puzzled by the fact that they've managed to screw it up only for HDMI output.
--Bob

I tried everything described, and no green line. The RS1 is supposed to be a 1:1 device, so weird.
I got my DCH 3416 about a year ago.
Very strange indeed.
--Bob

Ah, it looks like the RS1 overscans 480i signals even with HDMI: http://www.avsforum.com/avs-vb/showthread.php?p=13350691&highlight=overscan#post13350691

Is this just me, or have others observed it as well?

TWC/LA, DCH-3416

I set a manual recording and put the DVR to sleep. It wakes up the starts as expected, but doesn't actually begin recording.

Instead, a message pops up claiming "your hard drive is 100% full, blah blah" with several options to choose from.

Unfortunately, this message is totally bogus. Either the remaining space calculation is incorrect, or the calculation of how much space is required is incorrect, because there is PLENTY of space available. For example, I had about 93% free yesterday and got this error message on a 2-hour manual recording event.

What makes this bug particularly insidious is that before the error message is presented it's already deleted any of your recordings which were "vulnerable", i.e. had been marked as "delete if space needed" as opposed to "safeguarded", i.e. had been marked as "only if I delete".

That means you (or me!!) just instantly lost whatever recordings you had made but not watched yet, and which had unwittingly been recorded as "vulnerable".

So if this happens while you're sleeping or away, not only does the manual recording not ever start (and thus you lose the recording you had wanted), but you also lose all "vulnerable" items in your MyDVR list in the fruitless attempt to generate sufficient free space for the recording! Obviously it either wants infinite space for the recording, or it always calculates infinite (or 100% current usage... neither of which will ever let the recording proceed.

Happened to me yet again, for the third time, just yesterday. I've now reported it to the engineering people inside of TWC. Hopefully they, or Motorola, can deal with this one.


Now interestingly, I happened to be in the room yesterday and saw the display panel in that tipoff mode when I knew a recording was supposed to be running but was obviously not. I turned on the TV, saw the message, and pushed the EXIT button (even though it was already too late to save my "vulnerable" recordings) to make the message go away. The MyDVR list which remained showed "100% usage", which was totally bogus.

I exited again to make the list disappear. And suddenly the recording started (although my "vulnerable" items were gone, of course)! So this appears to be a workaround to getting the recording moving, if you're there at the time and notice it (which is 99.9% unlikely).

Bad bad bug.

Has this been already reported on this thread?

Has this been already reported on this thread?See the Bugs (http://en.wikibooks.org/wiki/How_to_use_a_Motorola_DVR/Bugs) page in the WikiBook on Motorola DVRs.

See the Bugs (http://en.wikibooks.org/wiki/How_to_use_a_Motorola_DVR/Bugs) page in the WikiBook on Motorola DVRs.Thanks for the suggestion.

Indeed, there is a "100% full" bug discussed. Symptoms and how to deal with it are talked about... once it appears.

The connection to my particular observed trigger event (i.e. the initiation of a manually created timer recording event) wasn't mentioned. It's happened to me on all three of the last three manual timer recordings I've set (which is probably all, and therefore 100%, I've ever done with the DCH-3416 since I've had it).

Still not clear if the bug is in the calculation of remaining space when the manual timer event starts, or in the calculation of estimated space required by the manual event timer when it either is first created or actually starts.

There's also no mention in Wiki of the unfortunate side effect, which is to have the DVR make a quick pass to "delete" all existing recordings unwittingly marked with "delete when space is needed". Since this is the default setting when setting up any recording (Guide or manual), unless you remember to change that to "until I delete it" you run the risk of losing unwatched recordings that might have been on the DVR for months.

Of course, this "delete pass" is also guaranteed to be unsuccessful in finding spare space on the hard drive (since there really wasn't a shortage in the first place), and the apparent "100% full" situation still exists after that "delete pass". So nothing is accomplished except (a) losing previous recordings, and (b) not getting the current manual timer event show recorded unless you intercede to correct the problem while you still have a chance.

Anyway, I'm now "hip to the problem".

Thanks.

There's also no mention in Wiki of the unfortunate side effect, which is to have the DVR make a quick pass to "delete" all existing recordings unwittingly marked with "delete when space is needed". Since this is the default setting when setting up any recording (Guide or manual), unless you remember to change that to "until I delete it" you run the risk of losing unwatched recordings that might have been on the DVR for months.
It is annoying to have to change that setting for one-time recordings, such as movies or sports, but for tv series, it only has to be set once for each series, so I make sure to change it.

I too have the dreaded green line on the right side of my screen as well as the distorted bar on the left. How they hell do they push this update out when they knew months ago that it was causing issues? Again you will only see this issue if you have an HD tv capable of Just Scan (no overscan) mode.

I too have the dreaded green line on the right side of my screen as well as the distorted bar on the left. How they hell do they push this update out when they knew months ago that it was causing issues? Again you will only see this issue if you have an HD tv capable of Just Scan (no overscan) mode.

Call and complain. Hopefully if enough people call them they will work on a fix.

I guess the software is the same across all of the boxes. I was annoyed to still see the "your recording is finished" message pop up on my new 3416. I recall emailing someone at Comcast about that a long time ago. If anyone from Comcast is reading this, please disable this message. Thank you.

I guess the software is the same across all of the boxes. I was annoyed to still see the "your recording is finished" message pop up on my new 3416. I recall emailing someone at Comcast about that a long time ago. If anyone from Comcast is reading this, please disable this message. Thank you.

Just hit the EXIT button and it will disappear.

Just hit the EXIT button and it will disappear.

Oh, I know that. It's just extremely annoying and useless information. Why should I care that another recording is complete when I'm watching something else I recorded? It doesn't do me any good. The whole point of time shifting is that I'm recording the other program to watch later. I shouldn't have to think about that show while I'm watching the other.

Just hit the EXIT button and it will disappear.

That doesn't help at all if you are transferring a recording to your DVDR, while another is in progress, then ends. That message is preserved forever in the disc you burn of the other program.

That doesn't help at all if you are transferring a recording to your DVDR, while another is in progress, then ends. That message is preserved forever in the disc you burn of the other program.No, not after the fact, but at least you know how to avoid it in the future.

Is there any remote command for the format button?

Hi everybody. I am on my 6th (!) bloody DVR unit from Comcast, this one a Motorola DCH 3416. They start acting buggy, I take it down to the local office and swap for a replacement. This has grown somewhat fatiguing and I have almost decided to switch to Directv or Dish, and say adios to Comcast and their POS equipment. But I came across this forum and wondered if anybody might have advice on my current problem.

#6, like its predecessor #5 (which was a different model), has started to jump all the way to the end of the recording when I fast forward. Not all the time, but increasingly so. It doesn't matter whether I do it at the slowest or fastest speed. Similarly, rewind jumps to the beginning. This happens regardless whether I use the Comcast remote or a programmed universal remote. Has anyone else experienced this?

#6, like its predecessor #5 (which was a different model), has started to jump all the way to the end of the recording when I fast forward.
That is not a defect, rather a 'feature' of the latest firmware. When one presses the REW or FF button several times quickly, this feature is activated.

Is there any remote command for the format button?There will be if you program a key to send code 00109.

Currently my DCT-3416 I developed a major stuttering problem. All my recorded programs at some point begin to stutter, some shows are worse than other. I reset, unplugged it, etc., not much help.

I am going to swap it out at comcast center.
I am in a northwest suburb of Chicago.
What dvr should I try to get?
Is the DCH 3416 the newest?

Thanks

Can a remote button be programmed to enable/disable the closed caption (CC) function without powering on/off the box?

No.

My center channel audio seems to be dropping out from time to time. It is especially noticed when using my stereo (through optical hookup) but I can also tell that the dialogue becomes muffled somewhat while listening through the TV speakers (through HDMI). This happens on all network recordings and it comes and goes throughout the program. Is this a known problem with the 3416 DVR? All works well when watching DVD's so I don't think it's my stereo.

My center channel audio seems to be dropping out from time to time. It is especially noticed when using my stereo (through optical hookup) but I can also tell that the dialogue becomes muffled somewhat while listening through the TV speakers (through HDMI). This happens on all network recordings and it comes and goes throughout the program. Is this a known problem with the 3416 DVR? All works well when watching DVD's so I don't think it's my stereo.

Same here. Quite annoying. Although the damn green line and the misalignment on the left is WAY worse.

I've been waiting for this for a long time, thanks for letting us know about it.

Does anyone know if there are individual on/off commands that can be sent from the remote? My Harmony One is constantly getting out of sync because of the fact it only offers a toggle power on/off.

Is there a way to have manual recordings with time and channel? They disabled that feature several months ago. I was using it for Comedy Central's Daily Show since the guide does not distinguish between New and Repeats and they do repeat that show very often, my DVR gets clogged with Daily Show recordings for no reason at all.

At the time they disabled the feature, my manual recording request was deleted. Thankfully, they sorted out the guide and the program was recorded correctly. However, last couple of weeks, they have messed up the guide again and my DVR is working hard for no reason at all. It even reached 98% full with the repeats.

Anyone else facing the same problem??

Does anyone know if there are individual on/off commands that can be sent from the remote? My Harmony One is constantly getting out of sync because of the fact it only offers a toggle power on/off.

There are Three power commands "Power On", "Power Off" and "Toggle Power". Stay away from Toggle Power. Perhaps you do not have the correct device chosen in the harmony data base.

There is an issue with sound and muting if you power off the DVR and subsequently have a recording scheduled. I have left mine on for over a year now. So maybe you do not want to "Power Off". There is negligible difference in the power usage -- This device is constantly spinning the hard drive as long as it is plugged in.

Is there a way to have manual recordings with time and channel? They disabled that feature several months ago. I was using it for Comedy Central's Daily Show since the guide does not distinguish between New and Repeats and they do repeat that show very often, my DVR gets clogged with Daily Show recordings for no reason at all.

At the time they disabled the feature, my manual recording request was deleted. Thankfully, they sorted out the guide and the program was recorded correctly. However, last couple of weeks, they have messed up the guide again and my DVR is working hard for no reason at all. It even reached 98% full with the repeats.

Anyone else facing the same problem??

Manual recording capabilities with my DCT-3412 are still functioning with Comcast Portland, OR ....

Does anyone know if there are individual on/off commands that can be sent from the remote? My Harmony One is constantly getting out of sync because of the fact it only offers a toggle power on/off.
The Motorola boxes do NOT have discrete ON/OFF codes, only the standard Power. The Wikibook, below the EFC table, has a sort-of workaround that may work:
http://en.wikibooks.org/wiki/How_to_use_a_Motorola_DVR/Programming_the_Remote#EFC_list
(http://en.wikibooks.org/wiki/How_to_use_a_Motorola_DVR/Programming_the_Remote#EFC_list)

Is there a way to have manual recordings with time and channel? They disabled that feature several months ago. I was using it for Comedy Central's Daily Show since the guide does not distinguish between New and Repeats and they do repeat that show very often, my DVR gets clogged with Daily Show recordings for no reason at all.
The manual recording option should still be there.
MyDVR, Set a Recording, Create a Manual Recording. Set the start and end time, and the first day to record, pick the channel. You can use 'View Recording Settings' on the last screen to set repeat modes, extra start/end time, etc...

Manual recording capabilities with my DCT-3412 are still functioning with Comcast Portland, OR ....

Working down here south of Boston too. I have a few set for comedy central also.

Thanks andy. Yes it is there now. Maybe they put it back because keeping guide straight was too much work ;-)

Edit: Not working. I can only see 'Once' in the 'Record:' choices. I cannot set it to repeat. Maybe that is what I saw last time I tried. That was the time they deleted my repeating recording too.

I can only see 'Once' in the 'Record:' choices. I cannot set it to repeat.Sometimes I run into that as well.  If I accept it for a one-time recording, exit, return to Scheduled Recordings, select it (with OK or Info), and then pick the monkeywrench icon for Settings, I can set repetition.

Hallelujah! Comcast finally got rid of the old horrible search function and added a ouija board search. Now if only they would add search capability to On Demand.

Sometimes I run into that as well.* If I accept it for a one-time recording, exit, return to Scheduled Recordings, select it (with OK or Info), and then pick the monkeywrench icon for Settings, I can set repetition.

Thanks but that does not work for me. No matter what I do, I see Once for the repetition as the only option.

Below "Record new episodes", there's something like "save only one recording". Don't know yet if it works because I just set it for "New England Tailgate" of which I was getting enough tailgates to outfit a fleet of pickups.

On another topic, I recorded the end of the World Series and couldn't delete it although I could delete other programs. Did a hard reset to no avail. I remembered that I was recording it while watching another show, so I switched tuners and it worked. May not be cause and effect though.

Thanks but that does not work for me. No matter what I do, I see Once for the repetition as the only option.
Are you sure you are using left/right to change options?

Are you sure you are using left/right to change options?

Hehe, I wouldn't be able to use my DVR for the last two years if I didn't know *that*

By the way, I don't see any left/right arrows on that field. Which is a sign that left right won't work and I can't change the option in any way.

Thanks though.

Thanks but that does not work for me. No matter what I do, I see Once for the repetition as the only option.

Please go ahead and set the manual recording for once. Then look it up under scheduled recordings and select it. Explore the options at this point and eventually you will find a screen that offers the option to Modify it's recording settings where you can specific all kinds of cool options like every day, M-F, etc.

You can also get to the Modify recording settings screen via the Guide (if you travel to that program period to be recorded via the guide).

Don't be shy ...... explore all your DVR buttons regularly to learn something new every day :)

Please go ahead and set the manual recording for once. Then look it up under scheduled recordings and select it. Explore the options at this point and eventually you will find a screen that offers the option to Modify it's recording settings where you can specific all kinds of cool options like every day, M-F, etc.I've previously made that very suggestion, and Yelloguy said he had already tried it with no success.

I've previously made that very suggestion, and Yelloguy said he had already tried it with no success.

Okay ..... sounds like an exchange of the DVR would be the next logical step.

Okay ..... sounds like an exchange of the DVR would be the next logical step.

Thanks for all the help. Last night I deleted the season pass for Jon Stewart (which is at 11:00 pm) and then added the manual recording for 11pm on channel 61 (Comedy Central) and it gave me the option to set repeating options right when I was choosing recordings. I don't know if it was a bug that they fixed with an update or if it was due to the original series recording or some other cosmic event.

But the problem is now resolved. Thanks everyone who chimed in.

Glad to hear it worked out .... Also, sometime a DVR power reset helps with all kinds of other things.

I was getting a white line across the top of my SD channels when routing the DVR's composite or S-Video output connectors to my computer's analog TV tuner card (but not seen on my main HDTV). This was simply the closed caption data that normally is cropped by the overscan on most displays. It started happening right after the last DVR firmware update. After unsuccessfully trying a bunch of different settings on my PC's TV Tuner, I then turned off the DVR and unplugged it's power line for 20 seconds. Then I plugged it back in, powered it on, and all was well again on the PC Tuner display.

Back to the green line problem. Just got it the other night here in Newbury, MA while watching an upconverted SD movie. Changed 4:3 override to 480p, output was already 1080i and I still have it. Didn't change to RGB. Is any of the changes more apt to lead to HDMI handshake problems (which I haven't seen)? In other words, is the tradeoff for RGB output the handshake problem? Thanks.

My area (Portland, OR) was recently updated to the new iGuide, with the enhanced search feature and the ability to clip the beginnings of recordings that overlap slightly with the endings of other recordings. I seem to have a problem with this overlap feature.



Does anyone know what version this features shows up in? I can start a recording early, or extend one to record more, but mine has no option to shorten a recording that I could find.

I want to record both Grays Anatomy and CSI Thursday and both of them are 1 minute longer 8-9:01. Then I want to record ER at 9:00. I can't find a way to record all 3 of these because there are only 2 tuners and there is a 1 minute overlap, so it won't record the lowest priority show at all. My Moxi allowed me to shorten a recording by 1 minute to deal with this, but I can't find this capability on my 3416.

Guy

My area (Portland, OR) was recently updated to the new iGuide, with the enhanced search feature and the ability to clip the beginnings of recordings that overlap slightly with the endings of other recordings. I seem to have a problem with this overlap feature.



Does anyone know what version this features shows up in? I can start a recording early, or extend one to record longer, but mine has no option to shorten a recording that I could find.

I want to record both Grays Anatomy and CSI Thursday and both of them are 1 minute longer 8-9:01. Then I want to record ER at 9:00. I can't find a way to record all 3 of these because there are only 2 tuners and there is a 1 minute overlap, so it won't record the lowest priority show at all. My Moxi allowed me to shorten a recording by 1 minute to deal with this, but I can't find this capability on my 3416.

Guy

Does anyone know what version this features shows up in? I can start a recording early, or extend one to record more, but mine has no option to shorten a recording that I could find.

I want to record both Grays Anatomy and CSI Thursday and both of them are 1 minute longer 8-9:01. Then I want to record ER at 9:00. I can't find a way to record all 3 of these because there are only 2 tuners and there is a 1 minute overlap, so it won't record the lowest priority show at all. My Moxi allowed me to shorten a recording by 1 minute to deal with this, but I can't find this capability on my 3416.

Guy

With mine, I cannot manually "shorten" a recording, but if they overlap, it will state that it cannot record one of the programs. Say 2 programs are from 8:00 to 9:01, and another from 9:00 to 10:00. It will tell me that it cannot do one of the 8:00 programs because of the overlap. I ask for it to record anyway, and not record the 9:00 program. Then I go back in and set the 9:00 program to record, and it will record, but say "clipped" on the menu.

As noted, the new software has a clipping option if the overlap is 5 minutes or less. You may need to enable it. Details here:
http://en.wikibooks.org/wiki/How_to_use_a_Motorola_DVR/Using_i-Guide/User_Setup#Guide_Setup

Hi all.

Comcast just installed a DCT3416 HD-DVR and I have a question about the setup. User settings are HDMI 16:9 4:3 Override to stretch (tried 480i as well) connected to my 50" Pioneer plasma. When I bring up the guide I get a 4:3 screen with black bars. However the very bottom of the guide (below the channel listings) the ads or info is chopped off below the screen. Is there any way to fix this?

Hi all.

Comcast just installed a DCT3416 HD-DVR and I have a question about the setup. User settings are HDMI 16:9 4:3 Override to stretch (tried 480i as well) connected to my 50" Pioneer plasma. When I bring up the guide I get a 4:3 screen with black bars. However the very bottom of the guide (below the channel listings) the ads or info is chopped off below the screen. Is there any way to fix this?

Some TVs overscan. Different TVs by different amounts, so that may be what the issue is.

Some TVs overscan. Different TVs by different amounts, so that may be what the issue is.

Yep. But I found a guide setup in the main box menu that positions the guide on the screen. A few tweaks fixed it.

Following the tips I read here, I've changed the HDMI type to RGB. I have my output set to 1080i and am feeding a 1080p projector. I only am concerned with HD material.

What are the implications of changing to RGB? The colors still look correct. Maybe the levels are different?

I have a 3416 that fails to fast forward properly when playing a NBC HD program. It will FF for a short time, and then skip to the end of the recording.

I've tried using the instructions at Wikipedia to program an unused key on the remote to skip 30 seconds at a time, but the 3416 fails to accept the new code from the remote.

The "PageUp" key will skip five minutes in NBC HD recordings without causing a problem.

I'm not having any problems using FF with HD recordings made on other sources.

I'm out of ideas, and any help is appreciated. :rolleyes:

Edit: The software and firmware versions on our unit match the versions listed at Wikipedia as the latest versions.

I have a 3416 that fails to fast forward properly when playing a NBC HD program. It will FF for a short time, and then skip to the end of the recording.


Funny you should mention that. I had the same exact thing happen to me last night which I never noticed before. I was watching The Office on NBC HD.


The "PageUp" key will skip five minutes in NBC HD recordings without causing a problem.


Thanks for the heads up. In digging around a bit I see this is a feature that's been around a little while now - totally missed this one so glad to know about it. Is there something I have to program to get the 5min page up working or is it that way by default?

Its great they added this but I don't know why they didn't use a larger time. I'd rather they make it skip 10 or 15 minutes ahead (especially handy for large shows). Or better yet make it so that it skips 1/4 of the program length each time you hit it.

Funny you should mention that. I had the same exact thing happen to me last night which I never noticed before. I was watching The Office on NBC HD.I hope someone comes up with a solution. ;)

Sorry this seems to be a known intermittent issue with the latest firmware A25. Wait till A26, or possibly a patch, lol.

Sorry this seems to be a known intermittent issue with the latest firmware A25. Wait till A26, or possibly a patch, lol.Thanks for the information.

Since the Wikipedia manual thinks that it should be possible to add a thirty second skip command to the remote, are you referring to my failure to be able to do that as a bug? Or, are you referring to the FF jump to the end of the recording bug? ;)

Any idea why the FF problem would only effect NBC HD?

Thanks for the information.

Since the Wikipedia manual thinks that it should be possible to add a thirty second skip command to the remote, are you referring to my failure to be able to do that as a bug? Or, are you referring to the FF jump to the end of the recording bug? ;)

Any idea why the FF problem would only effect NBC HD?

Well I was originally referring to the FF jump to the end being the bug, but I just tried programming the 30 sec skip to the 'PIP -' button on one of the newest remotes pictured on the wiki page (red ok/select button) and it worked fine for me. So it may be both that have bugs. :D But seriously, if you follow the button presses exactly as the wiki outlines it should work fine.

Not sure why just the FF jump on NBC HD though, has it been on multiple recordings on just that channel?

... I just tried programming the 30 sec skip to the 'PIP -' button on one of the newest remotes pictured on the wiki page (red ok/select button) and it worked fine for me. So it may be both that have bugs. :D But seriously, if you follow the button presses exactly as the wiki outlines it should work fine.Our silver remote has a gray "ok/select" button. Is it possible that could be a problem?

I think that I followed the wiki steps (three times;)) exactly, but there's always the chance that I'm misinterpreting something. I'll check it out again.

Not sure why just the FF jump on NBC HD though, has it been on multiple recordings on just that channel?I've only had the FF problem on the NBC HD chanel.

I'm not able to get the "Add 30-seconds Skip" (http://en.wikibooks.org/wiki/How_to_use_a_Motorola_DVR/Programming_the_Remote) commands from Wikipedia to work.

1. Press the "Cable" button at the top of the remote to put it into Cable Box control mode.

Done.

2. Press and hold the "Setup" button until the "Cable" button blinks twice.

Good. There's a pause and then two blinks.

3. Type in the code 994. The "Cable" button will blink twice.

Good. There's no pause. The two blinks happen as soon as I press the "4".

4. Press (do not hold) the "Setup" button.

Done.

5. Type in the code 00173.

Done.

6. Press whatever button you want to map the 30-second skip command to. I used the "A / Lock" button.

Done.

7. The "Cable" button will blink twice if successful.

Not a blink! :eek:

Our remote is the silver URC-1067. I've tried this proceedure starting with the DVR in stand by mode. I even tried it with the DVR "On".

If anyone has an idea about what I'm doing wrong please let me know. :)

I'm not able to get the "Add 30-seconds Skip" (http://en.wikibooks.org/wiki/How_to_use_a_Motorola_DVR/Programming_the_Remote) commands from Wikipedia to work.

1. Press the "Cable" button at the top of the remote to put it into Cable Box control mode.

Done.

2. Press and hold the "Setup" button until the "Cable" button blinks twice.

Good. There's a pause and then two blinks.

3. Type in the code 994. The "Cable" button will blink twice.

Good. There's no pause. The two blinks happen as soon as I press the "4".

4. Press (do not hold) the "Setup" button.

Done.

5. Type in the code 00173.

Done.

6. Press whatever button you want to map the 30-second skip command to. I used the "A / Lock" button.

Done.

7. The "Cable" button will blink twice if successful.

Not a blink! :eek:

Our remote is the silver URC-1067. I've tried this proceedure starting with the DVR in stand by mode. I even tried it with the DVR "On".

If anyone has an idea about what I'm doing wrong please let me know. :)

Does your remote have the 5 PIP buttons across the bottom like the 1st and 3rd ones on this page?

http://www.comcast.com/corporate/customers/customer_support/remotes.html

If I remember correctly, you need to use a remote with those 5 buttons. I have both styles, the ones with the red and grey ok/select buttons and I've been able to program the 30 sec skip on both of them. I picked them up on Ebay for a few bucks each.

HTH.....Barry

Does your remote have the 5 PIP buttons across the bottom like the 1st and 3rd ones on this page?

http://www.comcast.com/corporate/customers/customer_support/remotes.html

HTH.....BarryYes. It's the one with the grey "ok/select" button.

Yes. It's the one with the grey "ok/select" button.

So much for that idea. Have you tried a different code just for heck of it? Try 00179....15 sec back and see if that does anything.

Barry

So much for that idea. Have you tried a different code just for heck of it? Try 00179....15 sec back and see if that does anything.

BarryThanks for trying. :)

I'll try to see if the remote will reasign a different code.

Trying a different code didn't change anything, but I noticed something. I thought I was getting two blinks after entering the "994" code, but it's really only one blink.

The cable button blinks once for each number entered. When I enter 994 there is a blink for each number key pressed and then one additional blink right after the blink for pressing the 4 key. Earlier, when pressing the setup key, there was a blink as I pressed the key which was followed by a short pause and two blinks.

I don't think the remote is accepting the 994 code.

Trying a different code didn't change anything, but I noticed something. I thought I was getting two blinks after entering the "994" code, but it's really only one blink.

The cable button blinks once for each number entered. When I enter 994 there is a blink for each number key pressed and then one additional blink right after the blink for pressing the 4 key. Earlier, when pressing the setup key, there was a blink as I pressed the key which was followed by a short pause and two blinks.

I don't think the remote is accepting the 994 code.

Hmmm.....I just checked mine and I am getting the 2 blinks after 994 so it sounds like somethings not right there.

Funny you should mention that. I had the same exact thing happen to me last night which I never noticed before. I was watching The Office on NBC HD.

I had the same thing happen to me watching the Office. It only happened when I used FF1 because if I go faster I usually overshoot the beginning of the show after the credits.

OK my 3416 has been doing this a while now (many months) but thought I'd post it to see if others have seen this and are aware of a fix...

Sometimes if I type in a channel number, any channel number, instead of the DVR changing to that channel it brings up the guide. It is rather annoying. It seems to happen if there is a progress bar displayed at the type I type the channel number. For instance if I type a channel while a station is currently paused.

When I see it I have to change the channel up/down one time - then I can type of the channel number again and then it finally will jump to the channel.

Anyone else seen this and no how to avoid it?

i have the series set for the sarah conners chronciles on fox at 8pm. but for some reason it wasn't scheduled to record tonight. i'm glad i checked. anyone else have this problem? i'm from philly.

i have the series set for the sarah conners chronciles on fox at 8pm. but for some reason it wasn't scheduled to record tonight. i'm glad i checked. anyone else have this problem? i'm from philly.

Same here, exact same problem. I looked about an hour before the show and no red dot (in the gui). When I hit info it still showed the series recording settings options as if it were set. However, I hit the manual "Record this program" option and my red dot showed up.

Then I looked at the next two weeks. Sure enough, those showed the multiple red dots in the gui. Weird...

Was it definitely new last night? TV Guide shows the same episode for last night and next Monday. I'm still catching up and watched the 11/10 episode last night so I didn't even notice if it didn't record. I'll have to check my DVR when I get home. At least I still have the 11/17 episode to see if it says new in two weeks.

Was it definitely new last night? TV Guide shows the same episode for last night and next Monday. I'm still catching up and watched the 11/10 episode last night so I didn't even notice if it didn't record. I'll have to check my DVR when I get home. At least I still have the 11/17 episode to see if it says new in two weeks.

It was new...definitely!

Had the same problem with Terminator in Portland. Had to record manually.

i have the series set for the sarah conners chronciles on fox at 8pm. but for some reason it wasn't scheduled to record tonight. i'm glad i checked. anyone else have this problem? i'm from philly.

Same problem here in Oregon. The new episode is online at fox.com which is where I'll have to watch it.

Same problem here in Oregon. The new episode is online at fox.com which is where I'll have to watch it.

Ditto. What a pita... Checked my DVR when I got home and nada. Only Heroes recorded. I really wish Comcast had a history feature like TiVo to see what went wrong. They probably coded it a rerun.

yep, sunday's family guy is coded as new but it's a rerun.

Same here. Quite annoying. Although the damn green line and the misalignment on the left is WAY worse.

after hooking up my new projector and going straight into it with HDMI, i am now seeing the weird left side line anomaly. i guess i'll have to run it through my old dvi switcher and a dvi/hdmi cable to see if it gets rid of this..

OK my 3416 has been doing this a while now (many months) but thought I'd post it to see if others have seen this and are aware of a fix...

Sometimes if I type in a channel number, any channel number, instead of the DVR changing to that channel it brings up the guide. It is rather annoying. It seems to happen if there is a progress bar displayed at the type I type the channel number. For instance if I type a channel while a station is currently paused.
It has been a trait of Motorola DVRs, for at least four years that I have had a DVR, to bring up the guide when choosing a channel while paused. Simply press play, and then change the channel.

At my wifes request, I would like to hide my bedroom located 3416 under a dresser or behind another piece of furniture. Are there any IR options available while maintaining the use of the supplied remote.

The bedroom is not set up for a stack of equipment.

Thanks

Niles Audio has a pretty large line of items in their IR extender line. I've always had pretty good results with their stuff. Check it out at:
http://www.nilesaudio.com/product_selection.php?catcdID=5

I've used this in the past. http://www.surfremotecontrol.com/Merchant2/merchant.mvc?Screen=PROD&Product_Code=HLPro Might be better for multiple components, though.

At my wifes request, I would like to hide my bedroom located 3416 under a dresser or behind another piece of furniture. Are there any IR options available while maintaining the use of the supplied remote.

The bedroom is not set up for a stack of equipment.
Oddly, I found RF-based repeaters are usually much cheaper than hard-wired. I have a basic Terk Leapfrog LF-IRX I use to control a cable box in another room so I can watch in in the bedroom (I also have a channel modulator for the video.)

I have a Gefen 1:2 HDMI splitter that I am using to split the signal between a projector and a lcd tv. I get a green screen, then a message about HD content and repeater problems. I tried to unhook/unplug, and also tried different power cycles, but that didn't work either. Is there a firmware update available for this, or am I out of luck? Thanks in advance.

Starting 2 days ago, when accessing recorded shows, I select a show to delete, but when the "delete" box appears and I select the option to go ahead and delete and press OK, the box remains. The Exit key will not remove the box. Selecting [My DVR] does remove the delete box and brings up the appropriate menu. If I access my recorded shows again, the show I tried to delete actually did delete. I cannot delete several shows without going through this routine (i.e., deleting a show doesn't bring up my recorded shows as it should).

I tried shutting the 3416 off and turning on again but it didn't help. Interestingly, the schedule of programming was not wiped out as it has been in the past.

Any ideas?

Starting 2 days ago, when accessing recorded shows, I select a show to delete, but when the "delete" box appears and I select the option to go ahead and delete and press OK, the box remains. The Exit key will not remove the box. Selecting [My DVR] does remove the delete box and brings up the appropriate menu. If I access my recorded shows again, the show I tried to delete actually did delete. I cannot delete several shows without going through this routine (i.e., deleting a show doesn't bring up my recorded shows as it should).

I tried shutting the 3416 off and turning on again but it didn't help. Interestingly, the schedule of programming was not wiped out as it has been in the past.

Any ideas?

I saw this behavior on a particular recording, but not on others. It's not clear from your description if you actually pulled the power cable, so that the software would reload when replaced. Thats what I did and that fixed it for me.

This is wierd. Fox and CBS seem to playback with such weak audio that we need to turn the audio up to the max. NBC and ABC record with audio levels that playback normally. This has been slowly getting worse.

Any ideas?

I unplugged the 3416 yesterday to see if it would change anything and the previously recorded episode of House on Fox was still very weak.

Haven't yet had the oppty to record something new on Fox to see if it has changed.

I seem to remember there being a "complete reset" function somewhere on a service menu. At the risk of losing the few shows we've recorded I'd like to try that next. How is it accessed?

tnx
jtm

This is wierd. Fox and CBS seem to playback with such weak audio that we need to turn the audio up to the max. NBC and ABC record with audio levels that playback normally. This has been slowly getting worse.

Any ideas?

I unplugged the 3416 yesterday to see if it would change anything and the previously recorded episode of House on Fox was still very weak.

Haven't yet had the oppty to record something new on Fox to see if it has changed.

I seem to remember there being a "complete reset" function somewhere on a service menu. At the risk of losing the few shows we've recorded I'd like to try that next. How is it accessed?

tnx
jtm


how is the audio when it is recording? sounds like a hardware problem with the dvr or a station problem.

Just did some experiments comparing live with chase on an episode of House on USADT. Both live and recorded (chase) had audio which was incapable of turning up to a loud level on my TV via HDMI. Switching on the stereo receiver which is connected via optical resulting in both live and chase having proper levels i.e. comparable to other networks.

For comparison the Ravens/Redskins game now on CBS whether via HDMI on the TV or through the AV receiver via optical is just fine wrt volume and volume control on both live and chase.

Something is wrong with how my 3416 is handling HDMI on some broadcasts. I wonder if Balto Comcast has something hosed up with their feed to my house or if my 3416 needs replacing?

Seems like it is more likely a feed problem since NBC, CBS and ABC are fine whether AV or TV, live or chase.

Thoughts?

jtm

Just did some experiments comparing live with chase on an episode of House on USADT. Both live and recorded (chase) had audio which was incapable of turning up to a loud level on my TV via HDMI. Switching on the stereo receiver which is connected via optical resulting in both live and chase having proper levels i.e. comparable to other networks.

For comparison the Ravens/Redskins game now on CBS whether via HDMI on the TV or through the AV receiver via optical is just fine wrt volume and volume control on both live and chase.

Something is wrong with how my 3416 is handling HDMI on some broadcasts. I wonder if Balto Comcast has something hosed up with their feed to my house or if my 3416 needs replacing?

Seems like it is more likely a feed problem since NBC, CBS and ABC are fine whether AV or TV, live or chase.

Thoughts?

jtm


how is everything hooked up? try unpluging the av receiver cable and see if that makes a difference. Maybe having to digital hookups to the dvr missed it up.

hookup is the "normal" way: optical from 3416 to avr, hdmi to tv.

yeucchy analog stuff not in evidence.

to repeat only certain stations/shows have this problem. switching to nbc/abc/cbs and repeating the experiments yields expected audio volume behavior.

i'll try disconnecting stuff and repeating experiments tomorrow.

jtm

hookup is the "normal" way: optical from 3416 to avr, hdmi to tv.

yeucchy analog stuff not in evidence.

to repeat only certain stations/shows have this problem. switching to nbc/abc/cbs and repeating the experiments yields expected audio volume behavior.

i'll try disconnecting stuff and repeating experiments tomorrow.

jtm

well since hdmi handles audio and video it's either a bad hdmi cable, or hdmi port on the dvr or problem with the channel.

Have you tried experimenting with changing the additional HDMI settings in the menu? Power box off, 'menu', additional hdmi settings.

This is wierd. Fox and CBS seem to playback with such weak audio that we need to turn the audio up to the max. NBC and ABC record with audio levels that playback normally. This has been slowly getting worse.

Any ideas?

I unplugged the 3416 yesterday to see if it would change anything and the previously recorded episode of House on Fox was still very weak.

Haven't yet had the oppty to record something new on Fox to see if it has changed.

I seem to remember there being a "complete reset" function somewhere on a service menu. At the risk of losing the few shows we've recorded I'd like to try that next. How is it accessed?

tnx
jtm


This might work. I did something like that about a year ago on a DCT model

http://en.wikibooks.org/wiki/How_to_use_a_Motorola_DVR/Resets

tried the hdmi audio settings alternatives. no go.

this just worked before the 3416. no monkey biz reqd. i'm calling comcast to get another 3416.

until then i can use the avr sound.

jtm

This might work. I did something like that about a year ago on a DCT model

http://en.wikibooks.org/wiki/How_to_use_a_Motorola_DVR/Resets

unfortunately the dch3416 doesn't have an 'n dl' item. only 'boot' and two others which appear to be 'disp' and 'diag'. the seven segment displays sorta butcher the last two.

any ideas on how to force a firmware download?

tnx
jtm

I asked this question in a different thread, but since I have Comcast this is probably the better thread for it.

Can the DCH 3416 simultaneously output HDMI and Component? I'd like to have HDMI set to one of my receiver inputs and Component set to another. This way when I want to have the DCH audio I go to the HDMI input and if I want to listen to my home audio (which is also through the receiver) I can still watch the TV without audio on the Component input.

Also if Component doesn't work, HDMI + Svid or Composite would also suffice.

Thanks for the help.

Can the DCH 3416 simultaneously output HDMI and Component?Yes.  All outputs are active whenever the box is on.

I am currently outputting HDMI, DVI, component, and S-Vid from my 6412 P3 Moto. But, I'm never actually watching more than two at once... :D

Does anyone have Comcast Digital Voice? I saw recently that we should be getting onscreen caller ID soon. I found the option enabled on my box but it doesn't seem to work yet.

Does anyone have Comcast Digital Voice? I saw recently that we should be getting onscreen caller ID soon. I found the option enabled on my box but it doesn't seem to work yet.

I have it, was not aware this was in the works. Where is this option? What is your location?

I have it, was not aware this was in the works. Where is this option? What is your location?

I think it was announced in an email. It may have said we should have it by something like 12/12. I'll look for the email at home.

I saw it on the end of the menu. There's an item called "itv" for interactive tv. The only thing in there was caller ID and it was enabled.

I'm in Montgomery County MD.

Here's a FAQ I found online:

http://www.comcast.com/customers/faq/FaqCategory.ashx?CatId=506

Does anyone have Comcast Digital Voice? I saw recently that we should be getting onscreen caller ID soon. I found the option enabled on my box but it doesn't seem to work yet.

I have it and it doesn't seem to be working for me either.

Does anyone have Comcast Digital Voice? I saw recently that we should be getting onscreen caller ID soon. I found the option enabled on my box but it doesn't seem to work yet.

I have Comcast Digital Voice, Digital TV Cable and High Speed Internet in the Portland, Oregon area but do not have the Interactive TV option (yet) on either of my two Comcast Digital TV STB menus (a Motorola DCT-3412 and a DCT-700).

hello all,

i have the series set for csi & er but they didn't record tonight. i got home at 10:10 then started recording er. W.T. Frack is up with comcast in philly :mad:

hello all,

i have the series set for csi & er but they didn't record tonight. i got home at 10:10 then started recording er. W.T. Frack is up with comcast in philly :mad:

Same here. I noticed when I got home that half of my "season pass" settings and all of my manual recording settings were simply GONE. I had to set them up all over again, and the guide only went ahead 24 hours, so I had to wait till later last night to re-set them.

Is the 3416 unable to display content from the HDMI port to more than one source? I am running my 3416 through my Denon amp (5308CI) which has two HDMI outputs. Blu-ray, XBOX, etc, all play fine on both screens, but the cable box will not display on both. It will only display if I turn one of the screens off.

Is this a limitation of the 3416 unable to handshake more than one HDCP device?

Hello. I posted this in the San Francisco Comcast forum but no replies yet there. Maybe this is a better place to ask this question: I am having an audio problem which Comcast does not know how to answer. I have a DCT3416 and my audio goes to a Denon AVR via optical. Every channel is received in Dolby Digital 5.1 or if programming is not DD, it automatically switches to 2.0 stereo. No problems there. However, one channel, 703 (NBC), will not automatically switch it's audio. Many programs, like Leno, will be totally silent until I manually switch the Denon from DD5.1 to Stereo. Some shows are DD5.1 but go into a silent mode for a few seconds or minutes when the audio being broadcast changes within the show (i.e. Winter Classic Hockey.) Am I the only one who is experiencing the 703 optical blackouts? Any ideas other than the workaround of manually switching the audio mode for this channel (very low WAF.) Should I switch to a DCH3416? Thanks!

Check the default audio track settings in the cable box's configuration. There could be some weird issue where it's sending the wrong audio track?

http://en.wikibooks.org/wiki/How_to_use_a_Motorola_DVR/Using_i-Guide/User_Setup#Audio_Setup

Thanks for the suggestion. I did try both Default and English and no difference was seen. It's only some shows on 703 NBC, but why they don't switch DD5.1 to 2.0 automatically, I don't know. Could this be a weird problem with the DCT3416?

My wife set a recording for tonight and the DVR showed it was recording at the specified time. But when she went into the recordings to start watching (while it was still recording) it was not there. The guide showed a red dot, trying to change channels brought up the warning that a recording was in progress... Any idea why this happened?

Hello. I posted this in the San Francisco Comcast forum but no replies yet there. Maybe this is a better place to ask this question: I am having an audio problem which Comcast does not know how to answer. I have a DCT3416 and my audio goes to a Denon AVR via optical. Every channel is received in Dolby Digital 5.1 or if programming is not DD, it automatically switches to 2.0 stereo. No problems there. However, one channel, 703 (NBC), will not automatically switch it's audio. Many programs, like Leno, will be totally silent until I manually switch the Denon from DD5.1 to Stereo. Some shows are DD5.1 but go into a silent mode for a few seconds or minutes when the audio being broadcast changes within the show (i.e. Winter Classic Hockey.) Am I the only one who is experiencing the 703 optical blackouts? Any ideas other than the workaround of manually switching the audio mode for this channel (very low WAF.) Should I switch to a DCH3416? Thanks!

We have the DCH 3416 and this also happens and only on NBC as well. I think its a nationwide feed issue. I have tried sending messages to NBC about it and exchanged the 3416 thinking that may be it but no fix so far. I think its just poor quality on the channel.

We have an Onkyo 605 by the way but the same dropout happens.

Mike

The box defaults to the non-recording tuner so you can watch other channels while one show is being recorded. You need to swap tuners to watch a recording in progress. Did this last week with the NFL game and it worked.

Mike

The box defaults to the non-recording tuner so you can watch other channels while one show is being recorded. You need to swap tuners to watch a recording in progress. Did this last week with the NFL game and it worked.

But the recording will usually appear in the list of recordings while in progress. I typically prefer to start watching that so if I stop it remembers my place. I believe this recording never appeared in the list.

Thanks for the information, Andy! I was beginning to think I was the only one with the NBC drop-out. Now I don't have to go through the hassle of swapping boxes. I programmed two buttons on my remote to allow quick switching of the audio to work around this problem.

But the recording will usually appear in the list of recordings while in progress. I typically prefer to start watching that so if I stop it remembers my place. I believe this recording never appeared in the list.

This may sound stupid, but it's happened to me before. Are you sure your list of recorded programs is ordered by date instead of alphabetically? I've accidentally hit the right arrow button on the remote (which changes the order of the list) and freaked out when what I thought was recorded didn't appear at the top of the list. Just a thought. Otherwise, I haven't got a clue.

My wife set a recording for tonight and the DVR showed it was recording at the specified time. But when she went into the recordings to start watching (while it was still recording) it was not there. The guide showed a red dot, trying to change channels brought up the warning that a recording was in progress... Any idea why this happened?

Happened to me a while back, missed the beginning of Earl. Don't know why that happened. I think I had to delete the recording from the guide before I could continue the recording by hitting the record button.

I lucked out and managed to get two DCH-3416 boxes from my Comcast office to swap out my two DCT-3412 boxes.

Both DCH boxes came with the 75.59 software (and 18.43 firmware).

Unfortunately both boxes still exhibit the GREEN LINE failure, and both boxes still exhibit the flaky HDMI handshake problem when the output resolution is changed.

HOWEVER, the DCH boxes do one thing better: There is no GREEN LINE failure at 1080i output resolution!

In fact I've been able to verify with both of the new boxes that to see the GREEN LINE failure you need to:

1) Use HDMI output. Component does not have the problem.

2) Use YCC output format. RGB does not have the problem.

3) Use 480i output resolution in the 4:3 Override setting. The problem does not appear at 480p or higher.

4) If you are stretching your 4:3 channels to 16:9, you also need a display without overscan since the GREEN LINE at the right of the image is only roughly 8-10 pixels wide and will normally be concealed by overscan.

So basically you are stuck if you want to send 4:3 Override HDMI 480i YCC from the DCH box to an external scaler to get away from the de-interlacing and scaling Motorola has stuck us with in the box.

You could use 480p and just be stuck with the de-interlacing (leaving your external box or display to do the scaling), but then you also have the flaky HDMI handshake when changing output resolutions between 1080i and 480p. About 1/3 of the time, going either direction, the HDMI gets stuck in an infinite loop of retries. A workaround is to switch your AVR to a different input and back to force a brand new try at the handshake.

So in actuality the only viable workaround is to set the box to 1080i output with 4:3 Override turned off. Get used to Motorola's idea of what constitutes acceptable de-interlacing and scaling of SD channels.

------------------------------------------------

Switching the AVR away and back again also cures the GREEN LINE at 480i on SD channels. But only temporarily.

As soon as you enter a new channel number, the Info box pops up on screen -- shifted a bit too far to the left -- and the GREEN LINE appears at the right of the 4:3 image behind it.

And the GREEN LINE sticks.

Again, all of this nonsense came with the 75.59 software. Another fine example of quality engineering from Motorola and Comcast.

------------------------------------------------

Oh, yes, Comcast support admits they've received complaints like this from the suburbs around me (who got this software a few weeks ago), but insist I'm the first and only person complaining in my service area (which got the software Monday night).

What were they thinking continuing to push it out if they KNEW customers getting it earlier were having problems?
--Bob

Bob,

So you are saying with the DCH box you can still use YCC color output and NOT receive the green line when viewing an HD channel at 1080i resolotion?

I lucked out and managed to get two DCH-3416 boxes from my Comcast office to swap out my two DCT-3412 boxes.

Both DCH boxes came with the 75.59 software (and 18.43 firmware).

Unfortunately both boxes still exhibit the GREEN LINE failure, and both boxes still exhibit the flaky HDMI handshake problem when the output resolution is changed.

HOWEVER, the DCH boxes do one thing better: There is no GREEN LINE failure at 1080i output resolution!

In fact I've been able to verify with both of the new boxes that to see the GREEN LINE failure you need to:

1) Use HDMI output. Component does not have the problem.

2) Use YCC output format. RGB does not have the problem.

3) Use 480i output resolution in the 4:3 Override setting. The problem does not appear at 480p or higher.

4) If you are stretching your 4:3 channels to 16:9, you also need a display without overscan since the GREEN LINE at the right of the image is only roughly 8-10 pixels wide and will normally be concealed by overscan.

So basically you are stuck if you want to send 4:3 Override HDMI 480i YCC from the DCH box to an external scaler to get away from the de-interlacing and scaling Motorola has stuck us with in the box.

You could use 480p and just be stuck with the de-interlacing (leaving your external box or display to do the scaling), but then you also have the flaky HDMI handshake when changing output resolutions between 1080i and 480p. About 1/3 of the time, going either direction, the HDMI gets stuck in an infinite loop of retries. A workaround is to switch your AVR to a different input and back to force a brand new try at the handshake.

So in actuality the only viable workaround is to set the box to 1080i output with 4:3 Override turned off. Get used to Motorola's idea of what constitutes acceptable de-interlacing and scaling of SD channels.

------------------------------------------------

Switching the AVR away and back again also cures the GREEN LINE at 480i on SD channels. But only temporarily.

As soon as you enter a new channel number, the Info box pops up on screen -- shifted a bit too far to the left -- and the GREEN LINE appears at the right of the 4:3 image behind it.

And the GREEN LINE sticks.

Again, all of this nonsense came with the 75.59 software. Another fine example of quality engineering from Motorola and Comcast.

------------------------------------------------

Oh, yes, Comcast support admits they've received complaints like this from the suburbs around me (who got this software a few weeks ago), but insist I'm the first and only person complaining in my service area (which got the software Monday night).

What were they thinking continuing to push it out if they KNEW customers getting it earlier were having problems?
--Bob

I have had a 3412 for over two years that outputs 1080i and I have never seen the Green line!

What am I doing wrong?

what kind of sound output does the 3416 have? Dolby digital?

i am trying to hook it up to an Onkyo 606 and wondeirng what the best settings for sound are.

Thanks,
Brandon

This may sound stupid, but it's happened to me before. Are you sure your list of recorded programs is ordered by date instead of alphabetically? I've accidentally hit the right arrow button on the remote (which changes the order of the list) and freaked out when what I thought was recorded didn't appear at the top of the list. Just a thought. Otherwise, I haven't got a clue.

Yeah, I checked that first... :)

My wife set a recording for tonight and the DVR showed it was recording at the specified time. But when she went into the recordings to start watching (while it was still recording) it was not there. The guide showed a red dot, trying to change channels brought up the warning that a recording was in progress... Any idea why this happened?

Yes, this has happened to me before as well. Don't know why. I have caught it a few times within 10-15 minutes. I had to cancel the recording, and set it up to record again, and then it started actually recording.

what kind of sound output does the 3416 have? Dolby digital?

i am trying to hook it up to an Onkyo 606 and wondeirng what the best settings for sound are.

If you use the digital (optical or coaxial) audio, it will be some form of Dolby. SD's are usually 2.0, although public access (and by me, The Weather Channel) may be 1.0. HD's will vary. Some always use 5.1, others may alter between 5.1, 2.0, and 2.0 ProLogic depending on the program.

If you use the digital (optical or coaxial) audio, it will be some form of Dolby. SD's are usually 2.0, although public access (and by me, The Weather Channel) may be 1.0. HD's will vary. Some always use 5.1, others may alter between 5.1, 2.0, and 2.0 ProLogic depending on the program.

Thanks, maybe i have the 3412... but i used the HDMI output.

so should i set my motorola box to PLM or auto?

Thanks, maybe i have the 3412... but i used the HDMI output.

so should i set my motorola box to PLM or auto?

I don't use HDMI, but I assume AUTO is probably best. I also think you mean PCM, not PLM? PCM would mean converting to basic 2-channel digital.

Yes, this has happened to me before as well. Don't know why. I have caught it a few times within 10-15 minutes. I had to cancel the recording, and set it up to record again, and then it started actually recording.

Apparently there may have been a power flicker around that time. I don't know if that would have done anything.

Five times now my 3416 has quietly decided not to make a scheduled recording. This time I caught it - I had ESPN on and the "Your scheduled rtecording" message flashed on the screen. However, the lights did not indicate that it was recording. It wasn't. I had to start it manually. Has anyone else had this problem?

This is wierd. Fox and CBS seem to playback with such weak audio that we need to turn the audio up to the max. NBC and ABC record with audio levels that playback normally. This has been slowly getting worse.

Any ideas?

I unplugged the 3416 yesterday to see if it would change anything and the previously recorded episode of House on Fox was still very weak.

Haven't yet had the oppty to record something new on Fox to see if it has changed.

I seem to remember there being a "complete reset" function somewhere on a service menu. At the risk of losing the few shows we've recorded I'd like to try that next. How is it accessed?

tnx
jtm


Maybe what happened to ours..too many updates they run messes up the box eventually..we had to get ours replaced..

I've since tried a variety things with no results. I suspect it is a combination box malfunctions and quite possibly a by product of compression experiments by Comcast since they no longer do direct passthru of network feeds.

jtm

Bob,

So you are saying with the DCH box you can still use YCC color output and NOT receive the green line when viewing an HD channel at 1080i resolotion?

I went ahead and upgraded my box to the DCH3416 and no longer experience the green line issue.

Our 3416 had a meltdown last night! It recorded the same show 15 times, most of them a minute or two, two of them the right length, and two were 296 minutes each. So everything we had was lost as it erased it all to make room.

Is there anything we can do to prevent this from happening again?

Thanks.

Our 3416 had a meltdown last night! It recorded the same show 15 times, most of them a minute or two, two of them the right length, and two were 296 minutes each. So everything we had was lost as it erased it all to make room.

Is there anything we can do to prevent this from happening again?

Thanks.

No. They have a mind of their own.

Our 3416 had a meltdown last night! It recorded the same show 15 times, most of them a minute or two, two of them the right length, and two were 296 minutes each. So everything we had was lost as it erased it all to make room.

Is there anything we can do to prevent this from happening again?

Thanks.

I frequently look at my upcoming recordings list to make sure the DVR hasn't decided to record programs I don't want it to record. Don't know if that will help in this case, but at least you'll feel like you've done something.

I frequently look at my upcoming recordings list to make sure the DVR hasn't decided to record programs I don't want it to record. Don't know if that will help in this case, but at least you'll feel like you've done something.

I forgot to mention that the night in question I checked and found two instances of the show were set to record. Stopping one stopped the other from recording. In hindsight, I probably should have stopped both and set it up manually.

Our 3416 had a meltdown last night! It recorded the same show 15 times, most of them a minute or two, two of them the right length, and two were 296 minutes each. So everything we had was lost as it erased it all to make room.

Is there anything we can do to prevent this from happening again?

Thanks.

Something I've done since first using these DVR's is to use the option of 'keep till I delete' for nearly every recording I do, single or series. That way even if it goes crazy & tries to record till it's full it won't take everything else with it. It won't let anything else record until you get rid of that corrupted recording, but much better then the alternative. I had an episode of CSI start recording recently & didn't stop till it was full, previously recorded shows were fine.

Something I've done since first using these DVR's is to use the option of 'keep till I delete' for nearly every recording I do, single or series. That way even if it goes crazy & tries to record till it's full it won't take everything else with it. It won't let anything else record until you get rid of that corrupted recording, but much better then the alternative. I had an episode of CSI start recording recently & didn't stop till it was full, previously recorded shows were fine.

Yeah, I was actually thinking about that. I need to go through my series list and change all of them.

Something I've done since first using these DVR's is to use the option of 'keep till I delete' for nearly every recording I do, single or series. That way even if it goes crazy & tries to record till it's full it won't take everything else with it. It won't let anything else record until you get rid of that corrupted recording, but much better then the alternative. I had an episode of CSI start recording recently & didn't stop till it was full, previously recorded shows were fine.

Good point. I do this with my must-see series. But I leave the ones who might be culprits (an inadvertent Monk marathon, for example) to be deleted as needed.

There is a potential bug if a program is set as a series recording, but you also set it to record manually. That can sometimes happen as the scan for series recordings is mainly done twice a day. You may think it's not being set to record, but it will eventually be automatically scheduled.

Apparently there may have been a power flicker around that time. I don't know if that would have done anything.

Don't think that was an issue as I had 2 programs set to record. The DVR showed both were recording, yet only one of them was in the guide for viewing. I have just gotten into the habit of checking to make sure the programs are in the guide, if I am sitting at the TV when shows start to record.

Lately I've had two instances where when I went to watch a show that was recording via the DVR, while it was still recording, the recording was blank. Just a black screen. The DVR said it was still recording the show and everything seemed fine but zero playback ability on what was supposedly recorded. The only variable I was able to isolate is that I started watching the shows while they were being recorded and maybe that broke it. Has anyone else seen that happen? Wondering if thats a bug or if my box is dying. Thanks!

I just ran into a new (for me) problem: I have a recording that I can't delete.

The DVR looks like it is letting me delete it, but the screen doesn't correctly update itself and the recording is still there.

I have checked that there is no lock on this recording and no protection is set.

Does anyone have a suggestion for how to actually get rid of this recording?

Thanks,

Ted

Lately I've had two instances where when I went to watch a show that was recording via the DVR, while it was still recording, the recording was blank. Just a black screen. The DVR said it was still recording the show and everything seemed fine but zero playback ability on what was supposedly recorded. The only variable I was able to isolate is that I started watching the shows while they were being recorded and maybe that broke it. Has anyone else seen that happen? Wondering if thats a bug or if my box is dying. Thanks!

I have watched shows while they were recording, both by turning to the channel that was being recorded, and by starting the recording at the beginning. I have not experienced blank playback.

Lately I've had two instances where when I went to watch a show that was recording via the DVR, while it was still recording, the recording was blank. Just a black screen. The DVR said it was still recording the show and everything seemed fine but zero playback ability on what was supposedly recorded. The only variable I was able to isolate is that I started watching the shows while they were being recorded and maybe that broke it. Has anyone else seen that happen? Wondering if thats a bug or if my box is dying. Thanks!

I had that happen about a mo ago but has been fine ever since. I think what happened was I was watching a live show and it got to a time period that called for both tuners to record, and a decision had to be made as whether to keep on the station I was watching or switch to the planned recording, and I was not there to make the decision. It looked like it was recording, said it was recording, had a normal time period, but was blank.

I just ran into a new (for me) problem: I have a recording that I can't delete.

The DVR looks like it is letting me delete it, but the screen doesn't correctly update itself and the recording is still there.

I have checked that there is no lock on this recording and no protection is set.

Does anyone have a suggestion for how to actually get rid of this recording?

Thanks,

Ted

Disconnect and move DVR to driveway. Get the largest sledge hammer you have and smash DVR to oblivion! That show will be deleted.

Bogie

I had the same thing happen to me, tried hard reset, etc. to no avail. This may be random, but I switched tuners and was able to kill the previously immortal program.

I just ran into a new (for me) problem: I have a recording that I can't delete.

The DVR looks like it is letting me delete it, but the screen doesn't correctly update itself and the recording is still there.

I have checked that there is no lock on this recording and no protection is set.

Does anyone have a suggestion for how to actually get rid of this recording?

Thanks,

Ted

Do a hard reset. It will wipe out all recordings. That is what I had to do. This is what I followed


http://en.wikibooks.org/wiki/How_to_use_a_Motorola_DVR/Resets

Does this DVR support simultaneous video output from both the HDMI and Component output? I am trying to connect the DVR directly to my TV (Sony 55A3000) via HDMI for regular TV viewing and my Receiver (Denon AVR-1909) through component video and coax audio for the occasional movies and sports.

I get video fine through HDMI, but I am only getting sound through my Receiver. I am rechecking all my connections and settings, but I think I have everything set up properly on the Receiver.

Is there any restrictions on video through both HDMI and component?

Does this DVR support simultaneous video output from both the HDMI and Component output? I am trying to connect the DVR directly to my TV (Sony 55A3000) via HDMI for regular TV viewing and my Receiver (Denon AVR-1909) through component video and coax audio for the occasional movies and sports.

I get video fine through HDMI, but I am only getting sound through my Receiver. I am rechecking all my connections and settings, but I think I have everything set up properly on the Receiver.

Is there any restrictions on video through both HDMI and component?

My HDMI goes directly to my TV. The coaxial output to my audio receiver. I just turn down the sound on the TV when using the receiver, but I am under the impression that HDMI and component is active at the same time.

Are you getting audio throught the HDMI? I am guessing that you are running component video and L/R audio to the receiver then out of that to the TV. If so, I would suspect the reciever is not programed correctly.

I think my setup is easier and works with less hassle.

BTW, I am using the DCH 3416

Does this DVR support simultaneous video output from both the HDMI and Component output? I am trying to connect the DVR directly to my TV (Sony 55A3000) via HDMI for regular TV viewing and my Receiver (Denon AVR-1909) through component video and coax audio for the occasional movies and sports.

I get video fine through HDMI, but I am only getting sound through my Receiver. I am rechecking all my connections and settings, but I think I have everything set up properly on the Receiver.

Is there any restrictions on video through both HDMI and component?I do hdmi to my receiver and component with analog audio to my tv and works fine.

I do HDMI to my TV, and Component and coax optical to my Denon 3805, and it works fine. Both are active.

I live in San Jose,CA just ordered the digital starter package with HD. Well the tech guy installed the Motorola 3412 box upstairs to my Sony 40" XBR6 via HDMI. The HD picture quality is nice, but I expected much better. My friend's Viewsonic 32" 720P set looks better. He had new lines installed in his house. I believe I have all the display settings correct on the box. Are my old lines causing the poor picture quality? What should I tell Comcast when I call them? Anyone else have this problem?



Cliffs: Ordered Comcast digital package w/HD. HD is nice, but not what I expected compared to other sets. What should i do? Any suggestions on my problem?

I live in San Jose,CA just ordered the digital starter package with HD. Well the tech guy installed the Motorola 3412 box upstairs to my Sony 40" XBR6 via HDMI. The HD picture quality is nice, but I expected much better. My friend's Viewsonic 32" 720P set looks better. He had new lines installed in his house. I believe I have all the display settings correct on the box. Are my old lines causing the poor picture quality? What should I tell Comcast when I call them? Anyone else have this problem?
As long as you get a clean signal (no pixelation), then the cable lines to your box will not affect the picture quality.

Double-check the box settings and make certain it's actually sending HD. You can get details here:
http://en.wikibooks.org/wiki/How_to_use_a_Motorola_DVR/Setup

It also depends on the program you are watching. Many HD channels air SD programming that is upconverted.

I live in San Jose,CA just ordered the digital starter package with HD. Well the tech guy installed the Motorola 3412 box upstairs to my Sony 40" XBR6 via HDMI. The HD picture quality is nice, but I expected much better. My friend's Viewsonic 32" 720P set looks better. He had new lines installed in his house. I believe I have all the display settings correct on the box. Are my old lines causing the poor picture quality? What should I tell Comcast when I call them? Anyone else have this problem?



Cliffs: Ordered Comcast digital package w/HD. HD is nice, but not what I expected compared to other sets. What should i do? Any suggestions on my problem?

Along with what andyross said, as long as no pixelation the signal is fine. The box has a certain range of what the signal has to be, as long as it's in that range you're good.
There are really only 3 main picture qualities you'll see on the box,
--"one moment please" (or something like that)=signal is very low or non-existent,
--tiling/pixilation/picture breaking up=generally a low signal, bad cable box, bad connection or feed problem from network, or
--perfect picture=signal within normal range.
Contrary to what many believe, digital pictures won't get fuzzy or grainy with low signal the way analog pictures do.

Also depends on TV, Sony makes some nice TV's but I have seen better picture quality on some other TV's (even cheaper ones). Also, even though HDMI is thought to be the best connection by many you may find that you get a better picture using component like many others of us do.

I am having problem when switching between SD and HD I get an "unsupported signal" message on the tv and a black screen.

Running a comcast/motorola DVR 3416 hdmi'd to AVR 254 hdmi'd to a 52XBR6. The problem seems to be the 4:3 override setting on the DVR. If I changed it to anything other than 480i I have no problems switching between definitions. However everytime I power down and up the DVR resets this parameter to 480i, more specifically when I turn on the AVR some talking happens between the AVR and the DVR & that resets it, I can actually watch it happen on the DVR user settings menu as I power up the AVR. I have talked to comcast, they don't why its doing that, recommended going to component cable, talked to Harmon, they said I should set it to OFF but that doesn't work, still resets on power up, talked to motorola, they said it shouldn't do that and that I should return to comcast for a new one. I have three of the DVR's in the house so switched one out but still the same problem.

Anybody run into this or have thoughts? ...needless to say its getting a bit annoying....

thanks
Dave

So a couple months ago I noticed that a few of my buttons on my Sony RM-AX4000 remote had changed to different functions.....no biggie I figured them out in a few seconds. But at the same time I have a Westinghouse LVM-W242 which is just a big monitor that displays anything you throw at it, a green line running up the whole right side of the screen about 9-10 pixels wide only in HD channels. I can "ZOOM" and it gets rid of the line but I really like to the true image. This happened with a DCT3416. Did anyone else notice this or is it just Comcast change something I didnt know about?

So a couple months ago I noticed that a few of my buttons on my Sony RM-AX4000 remote had changed to different functions.....no biggie I figured them out in a few seconds. But at the same time I have a Westinghouse LVM-W242 which is just a big monitor that displays anything you throw at it, a green line running up the whole right side of the screen about 9-10 pixels wide only in HD channels. I can "ZOOM" and it gets rid of the line but I really like to the true image. This happened with a DCT3416. Did anyone else notice this or is it just Comcast change something I didnt know about?

This might help answer your question......

http://www.avsforum.com/avs-vb/gtsearch.php?cx=001381781930431233427%3Apbbbasrrsh8&cof=FORID%3A11&q=comcast+green+bars&sa=Search&siteurl=http%3A%2F%2Fwww.avsforum.com%2Favs-vb%2Fshowthread.php%3Fp%3D15750852%23post15750852&siteurl=http%3A%2F%2Fwww.avsforum.com%2Favs-vb%2Fshowthread.php%3Fp%3D15750852%23post15750852#1411

I have one HDMI input connector on my television. Originally I connected my DCH3416 directly to the television via HDMI. Everything worked great. I prefer the 720p setting over 1080i so in the DCH3416 User Settings I set the YPbPr Output to 720p and the 4:3 Override to 480p. No problem. Worked great.

I recently purchased a DVD player (with upconvert) with an HDMI output connector. Since I wanted to connect the DVD player to the television via HDMI I went out and purchased a Philips 3 port HDMI switch. I connected the DVD player to one HDMI input on the switch box and the DCH3416 to another HDMI input on the switch box. I then connected the HDMI output on the switch box to the television. Everything works correctly however the DCH3416 User Settings get changed back to the defaults (1080i and 480i) whenever I turn the television off. When the television is switched off I see the front panel of the DCH3416 flicker and the output indicator change from 720p to 480i. Once in a while it will retain the 720p setting but 90% of the time it changes back. The HDMI switch box is powered by a DC adaptor plugged into the wall socket and the switch box is always on. I also leave my DCH3416 powered on.

Does anyone have an idea why the settings keep reverting back to the defaults (1080i and 480i)?

I have one HDMI input connector on my television. Originally I connected my DCH3416 directly to the television via HDMI. Everything worked great. I prefer the 720p setting over 1080i so in the DCH3416 User Settings I set the YPbPr Output to 720p and the 4:3 Override to 480p. No problem. Worked great.

I recently purchased a DVD player (with upconvert) with an HDMI output connector. Since I wanted to connect the DVD player to the television via HDMI I went out and purchased a Philips 3 port HDMI switch. I connected the DVD player to one HDMI input on the switch box and the DCH3416 to another HDMI input on the switch box. I then connected the HDMI output on the switch box to the television. Everything works correctly however the DCH3416 User Settings get changed back to the defaults (1080i and 480i) whenever I turn the television off. When the television is switched off I see the front panel of the DCH3416 flicker and the output indicator change from 720p to 480i. Once in a while it will retain the 720p setting but 90% of the time it changes back. The HDMI switch box is powered by a DC adaptor plugged into the wall socket and the switch box is always on. I also leave my DCH3416 powered on.

Does anyone have an idea why the settings keep reverting back to the defaults (1080i and 480i)?

I had this same issue (except I use my receiver as my switch) and I found that the dch3416 is fussy about being able to communicate with everything. I have to power up and down everything in this sequence to keep it from resetting: Cable box -> TV -> Switch

This sounds like a hassle with your current setup.

I have searched this thread and may have missed it but have to ask.

I am programming my harmony remote for my new A/V system which includes the 3416. Can I let the harmony turn the 3416 off and it still be able to record shows? Is "off" really a standby mode?

Yes, it will record if it is off. It will turn on, record the show and turn off. If it is on at the start of the recording, it will stay on after the recording is done.

Yes, it will record if it is off. It will turn on, record the show and turn off. If it is on at the start of the recording, it will stay on after the recording is done.

thank you.

Most people prefer to leave the box turned on at all times, since there is little energy savings with turning it off, and leaving it on seems to reduce performance issues.

I've been looking all over for info on this... I've found some info but not sure if it's current.

Have a Olevia V242 and a Comcast 3416 DVR. I use a HDMI cable (from Monoprice.com) and after about 5 days using this setup with no issues, I will get no video/audio.

The front screen of the DVR will flash the channel and du1 (or something like that it happens really fast). The only way to get out of this is to power fail the DVR.

Any ideas?

I've been looking all over for info on this... I've found some info but not sure if it's current.

Have a Olevia V242 and a Comcast 3416 DVR. I use a HDMI cable (from Monoprice.com) and after about 5 days using this setup with no issues, I will get no video/audio.

The front screen of the DVR will flash the channel and du1 (or something like that it happens really fast). The only way to get out of this is to power fail the DVR.

Any ideas?
bad box. it happened to me before. the DWL is similar to when it downloads updates but in your case it's probably a bad box.

bad box. it happened to me before. the DWL is similar to when it downloads updates but in your case it's probably a bad box.
This is my second box... I hate to have to watch everything on it so that I can swap it out a third time! ugh! Might have to do it though.

This is my second box... I hate to have to watch everything on it so that I can swap it out a third time! ugh! Might have to do it though.

Just switch to component & say goodbye to all your flaky handshake issues. If you're using a receiver too, just connect that via optical or coaxial audio cable.

Just switch to component & say goodbye to all your flaky handshake issues.I don't see any difference in video of television shows when I use component rather than HDMI with my DCH3416, but times of day on the DVR schedule displays are fuzzy.  I can't figure it out.

The constant dropouts for handshaking are far more annoying, so if I had any sense I'd start using the component connection instead.

I've been looking all over for info on this... I've found some info but not sure if it's current.

Have a Olevia V242 and a Comcast 3416 DVR. I use a HDMI cable (from Monoprice.com) and after about 5 days using this setup with no issues, I will get no video/audio.

The front screen of the DVR will flash the channel and du1 (or something like that it happens really fast). The only way to get out of this is to power fail the DVR.

Any ideas?

The "du1" flash means the box is negotiating an HDCP handshake or something, I see it whenever my AV reciever powers on(connected through HDMI).

However last week i switched to component connections since I needed the 2nd HDMI port on my receiver for something else. I can hardly notice a difference, really. If you didn't tell me they were switched, I probably wouldn't know.

I've used monoprice HDMI cables for years and never had a problem with them. Guess it depends on your setup.

Thanks to all for your inputs - I've switched over and have had no problems. Just aggravating that Comcast won't fix the issue.

I just did a search and didn't see any discussion about native resolution option on this box for a long time. The last post I saw on this topic was from over a year ago and was the same question I'm going to ask now. AFAIK it was never answered. Have Moto done any upgrade so that we can set the box to output native resolution of signals? thanks.

No, and you'll never be able to expand the storage or network multiple 34xx's either. Get a Tivo HD, you'll be much happier.

No, and you'll never be able to expand the storage or network multiple 34xx's either. Get a Tivo HD, you'll be much happier.

I totally agree. I already have a Tivo S3 but it is on my primary HT system. I use the Moto on my second set up and it's not worth it to me to get a second Tivo--at least I don't think so at this point. ;-)

Also there are a couple of shows on AMC (Breaking Bad and Mad Men) that are broadcast in SD but Comcast onDemand posts them in HD. It's weird but true. AFAIK you cannot access Comcast OD with a TIVO box.

Get the TiVo XLR if you want space!

Or wait a few more months for the TiVo Series 4 to come out. it comes standard with either a 500gb, 750gb, or a 1TB HDD for storage.

I just did a search and didn't see any discussion about native resolution option on this box for a long time. The last post I saw on this topic was from over a year ago and was the same question I'm going to ask now. AFAIK it was never answered. Have Moto done any upgrade so that we can set the box to output native resolution of signals? thanks.

The New DCX series of STB, all have Native Res. options back in the Firmware.

Get the TiVo XLR if you want space!

Or wait a few more months for the TiVo Series 4 to come out. it comes standard with either a 500gb, 750gb, or a 1TB HDD for storage.

It's not that I need more space; I can always add an external sata drive. The problem is that I can only record those two AMC shows on the TIVO in SD. If I want to watch in HD I have to view them on Comcast's OnDemand which, I think, I can only access using the Comcast Moto.

The New DCX series of STB, all have Native Res. options back in the Firmware.


But are they already available at Comcast, Montgomery CO MD (or anywhere for that matter)? I don't think so.

But are they already available at Comcast, Montgomery CO MD (or anywhere for that matter)? I don't think so.

Not yet I think. They are probably on the way much sooner than a Tivo 4 though. They were announced and shown off last year.

Thanks to all for your inputs - I've switched over and have had no problems. Just aggravating that Comcast won't fix the issue.

While Comcast is of little help in these matters in this case I think it's the Moto crap STB that is at fault. I am amazed at all the fine equipment Moto makes and what a POC their STB's are. Like slowness to respond to remote commands. How many generations of box have we had now and we still deal with this and I'm sure more memory it all it would take. And the search function, makes me think I have a Commodore 64 or Vic 20 again for those of you that have been around for a while:)

Not yet I think. They are probably on the way much sooner than a Tivo 4 though. They were announced and shown off last year.

Then there is the question of when Comcast might adopt them. I don't think their record is very good on this.

Or wait a few more months for the TiVo Series 4 to come out. it comes standard with either a 500gb, 750gb, or a 1TB HDD for storage.A few more months? What have you heard?

Then there is the question of when Comcast might adopt them. I don't think their record is very good on this.

Reading here on AVS, a comcast employee said back in December he was authorized to order real, "Retail" units for internal testing and beta tester deployment. He had a ton of details, including pictures. Among them that the earliest public deploy date was as early as February 09 if all went well.

Sure there it no word on when it will come to my area or yours, but its a start. The issue is not the boxes, but upgrading the headends everywhere. And the digital transition delay is not helping I am sure.

The Tivo 4 does not exist except on paper and in prototype mock units according to the Tivo forums.

A few more months? What have you heard?

Tivo releases usually between July-October, so its not a bad guess if anything is coming.

Why is there no "Official Cox STB" thread? :(

Tivo releases usually between July-October, so its not a bad guess if anything is coming.But but but, they didn't show anything at CES, so, given TiVo's past history, there is no reason to believe that S4 is coming this year (or next, for that matter.)

But but but, they didn't show anything at CES, so, given TiVo's past history, there is no reason to believe that S4 is coming this year (or next, for that matter.)

I'm not sure what the attraction of the Tivo 4 is over the current models since one can attach an eSata drive to augment storage capacity on all the models. It doesn't seem worth holding one's breath for it just because it has a bigger hard drive.

There will be no S4 unless it's a true 2 way which they haven't given a single indication of yet. I'm betting no new boxes in 09.

But but but, they didn't show anything at CES, so, given TiVo's past history, there is no reason to believe that S4 is coming this year (or next, for that matter.)

I agree, I was just saying that was probably his assumption in saying a few months.

I'm not sure what the attraction of the Tivo 4 is over the current models since one can attach an eSata drive to augment storage capacity on all the models. It doesn't seem worth holding one's breath for it just because it has a bigger hard drive.

Tru2way is really the only big thing. And maybe a closer relationship with satellite and U-verse or Fios.

There will be no S4 unless it's a true 2 way which they haven't given a single indication of yet. I'm betting no new boxes in 09.

I agree. I dont think we will see a major new box until next, next fall, 2010.

I'm not sure what the attraction of the Tivo 4 is over the current models since one can attach an eSata drive to augment storage capacity on all the models. It doesn't seem worth holding one's breath for it just because it has a bigger hard drive.A bigger hard drive will not constitute the TiVo S4. The introduction of a new series represents a significant change, such as the introduction of tru2way support.

There already is an S3 sibling with a larger hard drive, the TiVO HD XL.

I just did a search and didn't see any discussion about native resolution option on this box for a long time. The last post I saw on this topic was from over a year ago and was the same question I'm going to ask now. AFAIK it was never answered. Have Moto done any upgrade so that we can set the box to output native resolution of signals? thanks.

I believe the DCH has a remote hack to switch between 720p and 1080i.

Why is there no "Official Cox STB" thread? :(

while there is no official one there is this one.


http://www.avsforum.com/avs-vb/showthread.php?t=414680&page=123

I believe the DCH has a remote hack to switch between 720p and 1080i.

I think it worked on eearlier firmwares but not the more recent ones.

while there is no official one there is this one.


http://www.avsforum.com/avs-vb/showthread.php?t=414680&page=123
Thank you! ;)

Has the 'green line' problem with Moto dvr's been solved with the latest boxes, the DCH3416? TIA

Does anyone know if there are any plans to enable a web-based recording system so we can set up recordings while we are away from the box? I see commercials now that DirecTV has that ability and was wondering if Comcast had anything similar in the works.

I'm not holding my breath.

Does anyone know if there are any plans to enable a web-based recording system so we can set up recordings while we are away from the box? I see commercials now that DirecTV has that ability and was wondering if Comcast had anything similar in the works.

I'm not holding my breath.

The technology's probably too new. It was just 8 or 9 years ago that I could do that with my ReplayTV.

I do remember that there was a remote scheduling feature considered, but given how underpowered these boxes are, it is probably not a good idea to try to add any additional significant features.

Comcast does have a Remote DVR scheduling and Recording Website, but it is still in Beta.
It has been in Beta for over 2 years, but I did get to test the site about a year ago.

I just picked up a 3416 in the Phila/Montco market. We can receive most of our HDTV channels (network channels, TLC, etc) but we cannot get SciFi, USA, Discovery, and severeal others. It just says "please wait a moment" and nothing happens.

I have swapped the box out and have called comcast to reprogram the box, but nothing happens. Comcast is supposed to come out on Monday to fix it but I have zero faith in them. Does anybody know how to fix this?

Comcast often has trouble getting out of their own way when it comes to provisioning a new customer. You'd think by now they'd have the bugs worked out. I can only guess that the configuration utility for their headend software must be a complete mess.

I don't think you have a hardware problem.

good luck

jtm

Comcast often has trouble getting out of their own way when it comes to provisioning a new customer. You'd think by now they'd have the bugs worked out. I can only guess that the configuration utility for their headend software must be a complete mess.

I don't think you have a hardware problem.

good luck

jtm

So i just have to wait for them to come out and fix it?

i think that who ever comes out won't do anything but talk on the phone with whoever is punching buttons at the headend.

good luck

jtm

I had an incident yesterday in which my 3416 recorded something I didn't want it to record and failed to record something I wanted. Now, in fact, this POS worked exactly the way it's brain-damaged self has always worked, but I failed to have series priorities set up PRECISELY the way they should have been to accomodate my actions. I've learned something, and maybe what I learned can help somebody else too.

Friday nights are now a big record night for me, with Monk, Battlestar Galactica, Sarah Connor, Friday Night Lights, and Dollhouse all on (and Flashpoint getting left out). Usually I watch Friday's recordings on Saturday (or later), but since I was home alone, I watched BSG time-shifted, deleted it, watched Sarah Connor, and started watching FNL, also slightly timeshifted. When I reached the live point in FNL, instead of watching the commercials, I paused it and decided to switch over to Dollhouse to watch the first part of it (both are on at the same time). However, instead of Dollhouse, the box was recording Battlestar Galactica again, instead of Dollhouse (in Portland, that second airing happens at 9:00PM too). Of course, the reason it did this is twofold. First, I had BSG at a higher priority than Dollhouse, and because I had already deleted the first BSG that recorded a couple of hours earlier, the DVR thought it had to record this "first run" show again.

If I had not deleted the first BSG, the box would have recorded Dollhouse (and the scheduled recording list showed that earlier). Or if I had Dollhouse at higher priority than BSG, Dollhouse would have gotten recoded. Unfortunately, the scheduled recordings list didn't indicate that another BSG was lurking out there waiting to be recorded if the first one went away.

So, long-winded story. But just a reminder that with these DVRs, what you think you're getting recorded, and what your scheduled recordings list earlier in the day says you'll get recorded, is not always what you'll get recorded unless you're really careful.

i think that who ever comes out won't do anything but talk on the phone with whoever is punching buttons at the headend.

good luck

jtm

That's what I think as well. I even told them that on the phone when they made me set the appointment.

as long as the tech is coming ask him/her to run a signal strength test and have them show you the results across the band. that will make you more comfortable that there isn't a notch or falloff somewhere on the way to your set.

might as well get some use out of them.

good luck

jtm

My cable is on a splitter (contractor split my line to my new basement). What kind of splitter should he have used?

If I had not deleted the first BSG, the box would have recorded Dollhouse (and the scheduled recording list showed that earlier). Or if I had Dollhouse at higher priority than BSG, Dollhouse would have gotten recoded. Unfortunately, the scheduled recordings list didn't indicate that another BSG was lurking out there waiting to be recorded if the first one went away.

So, long-winded story. But just a reminder that with these DVRs, what you think you're getting recorded, and what your scheduled recordings list earlier in the day says you'll get recorded, is not always what you'll get recorded unless you're really careful.
The stupidity of their DVR here is that it doesn't remember what's already been recorded and deleted. A Tivo HD would not have done this, because it won't record an ep that's already been recorded in the previous 28 days.

This makes juggling recording priorities much more of a pain in the ass than it needs to be, but you get what you pay for (among all the other faults).

... A Tivo HD would not have done this, because it won't record an ep that's already been recorded in the previous 28 days.A patented feature, and substantial competitive advantage, for TiVo. http://www.avsforum.com/avs-vb/images/icons/icon14.gif

My cable is on a splitter (contractor split my line to my new basement). What kind of splitter should he have used?

Should be 5-1000mhz(1ghz). The signal loss as well as properly made fittings have a huge effect on digital cable, many times just a couple channels that aren't next to each other in the line-up. If everything else is coming in except for a couple channels I'd lean toward the box (and provisioning) being ok, but you'll find out when the tech comes out. This is all to common for new outlets/additions on houses.

But hey blame the cable company first because everyone should be able to run all the TV's they want on all the crappy wiring/connections they want. </rant>

Should be 5-1000mhz(1ghz). The signal loss as well as properly made fittings have a huge effect on digital cable, many times just a couple channels that aren't next to each other in the line-up. If everything else is coming in except for a couple channels I'd lean toward the box (and provisioning) being ok, but you'll find out when the tech comes out. This is all to common for new outlets/additions on houses.

But hey blame the cable company first because everyone should be able to run all the TV's they want on all the crappy wiring/connections they want. </rant>

I am almot positive that he used RG6 as it is very hard to bend. What if he used RG59 instead??? I guess he would have to come out and rerun the cable....

I am almot positive that he used RG6 as it is very hard to bend. What if he used RG59 instead??? I guess he would have to come out and rerun the cable....

Confirmed with my contractor that it's RG6 as well as inspecting it for myself. Swapped out the splitter he is used for 5-1000 and still no joy!

I have the DCH-3416 in my rack.

It currently is outputting both HDMI (video and audio) component video and coax digital audio. Will it also output analog audio (red and white)? It seems to me like everything is active with this box but I wanted to make sure.

Basically I have the HDMI going to my receiver for my HDTV. The component and coax digital audio were also wired to my receiver and seem to work on another input. I now want to have the analog audio go to my whole home audio system so I can listen to cable tv in other rooms and was wondering if it would work.

Thanks.

Should be 5-1000mhz (1ghz). The signal loss as well as properly made fittings have a huge effect on digital cable, many times just a couple channels that aren't next to each other in the line-up. If everything else is coming in except for a couple channels I'd lean toward the box (and provisioning) being ok, but you'll find out when the tech comes out. This is all to common for new outlets/additions on houses.
It's not just digital, analog as well. A few days ago I had the cable (Cox) guy come out here and check my lines just to see what the db level was and if was ok for HDTV, and we were also having problems with several analog channels. He replaced a splitter and that fixed the analog channel problems.

BTW, db level was +15.7, I don't know if that's good or bad.

I am almot positive that he used RG6 as it is very hard to bend. What if he used RG59 instead??? I guess he would have to come out and rerun the cable....
There's little physical (outward) difference between RG59 and RG6. The big difference is the quality of signal.

RG11 is the larger stiff type of cable, but there's very little difference between it and RG6 as far as signal quality goes.

At 1000mhz, there's about a ~21db loss per 100' of RG59 cable. For RG6 it's only about a 6db loss and for RG11 it's about 5.5db.

There's little physical difference between RG59 and RG6. The big difference is the quality of signal.

RG11 is the larger stiff type of cable, but there's very little difference between it and RG6 as far as signal quality goes.

At 1000mhz, there's about a ~21db loss per 100' of RG59 cable. For RG6 it's only about a 6db loss and for RG11 it's about 5.5db.

I physically inspected the cable and it's labled as RG6/U so I am good to go. Hopefully, the cable guy can get it fixed!

There's little physical difference between RG59 and RG6. The big difference is the quality of signal.

RG11 is the larger stiff type of cable, but there's very little difference between it and RG6 as far as signal quality goes.

At 1000mhz, there's about a ~21db loss per 100' of RG59 cable. For RG6 it's only about a 6db loss and for RG11 it's about 5.5db.

He replaced all of the connections that my contractor made, called his dispatcher and had them zap the box and it turned out that it was some kind of qam blocker outside my house.

I thought I had seen Comcast touting multiroom DVR viewing a long time ago? I can do that with On Demand but not DVR programs. Is that ever going to be a feature?

I thought I had seen Comcast touting multiroom DVR viewing a long time ago? I can do that with On Demand but not DVR programs. Is that ever going to be a feature?

Sorry only multi-room OnDemand for now, multi-room DVR can't happen soon enough though. Someday......

I thought I had seen Comcast touting multiroom DVR viewing a long time ago? I can do that with On Demand but not DVR programs. Is that ever going to be a feature?
LOL, yep that'll be due out on April 1, in the same year they let you expand storage on the box.

It's not just digital, analog as well. A few days ago I had the cable (Cox) guy come out here and check my lines just to see what the db level was and if was ok for HDTV, and we were also having problems with several analog channels. He replaced a splitter and that fixed the analog channel problems.


True a bad splitter being replaced can fix both. The reason for my statement was that with analog the pics will get fuzzy or have ingress lines but the picture will still be very watchable for the most part, whereas with digital you'll start to get tiling/pixilation or the dreaded 'one moment please' making it unwatchable.

it turned out that it was some kind of qam blocker outside my house.

Possibly a trap to block out some channels, did you used to have a lower tier of service a while back? Many digital channels are not blocked by those traps but a few are now.

At 1000mhz, there's about a ~21db loss per 100' of RG59 cable. For RG6 it's only about a 6db loss and for RG11 it's about 5.5db.

It depends on the brand of cable but from the specs I have you're a little off on your specs for the RG59. At 100' I have: RG59=8.09, RG6=6.54, RG11=4.23. But your main point is correct that the size basically determines the loss on the cable. For short runs it doesn't really matter that much if it's RG59, 50' max I'd say (as long as it's shielded well), for longer runs in a house you definitely want to make sure you use RG6. Ideally everything run now-a-days should be RG6 & they should just do away with RG59. But 59 is slightly cheaper so some people still want it (although it's more expensive in the long run after all the service calls you may incur for using it).

It depends on the brand of cable but from the specs I have you're a little off on your specs for the RG59. At 100' I have: RG59=8.09, RG6=6.54, RG11=4.23. But your main point is correct that the size basically determines the loss on the cable. For short runs it doesn't really matter that much if it's RG59, 50' max I'd say (as long as it's shielded well), for longer runs in a house you definitely want to make sure you use RG6. Ideally everything run now-a-days should be RG6 & they should just do away with RG59. But 59 is slightly cheaper so some people still want it (although it's more expensive in the long run after all the service calls you may incur for using it).

I saw that at some website a while back. I can't remember which, but I did some checking and found these which support the figures I remembered within a few tenths.
http://www.qsl.net/w2va/coax.htm
http://www.dslreports.com/faq/3408 ("2. CATV Wiring")
http://www.bcar.us/Coax%20Cable%20Specifications.htm
http://www.broadbandreports.com/faq/cabletech/2._CATV_Wiring
http://www.audiokarma.org/forums/showthread.php?t=203767

If I had RG59 anywhere over 20', personally I'd definitely replace it because I wouldn't want to have that much of a db loss, that's just me. RG59 is minimally shielded and with a small center conductor, that's the main problem with it. If it were well shielded (and with a larger center), I guess it would then be called RG6. ;)

If it were well shielded (and with a larger center), I guess it would then be called RG6. ;)

LOL, yup. :p

Possibly a trap to block out some channels, did you used to have a lower tier of service a while back? Many digital channels are not blocked by those traps but a few are now.

I had basic cable for the past year, just getting my local HDTV channels. I had a great deal for awhile: 5 HDTV channels and internet for $40. Promo expried and now I have to spend twice as much. Getting a lot more, but I only watch broadcast tv.

I set mt DCH-3416 to record a show. When I went to watch it at a later date, the listing showed that the recording was present, but when I tried to watch it, there was nothing to watch. It did show the bar indicating that the desired 1-hour recording was present but it wouldn't start when I pushed the "play" buton. Instead the TV continued to show the program I was currently tuned to. Anyone have this happen, and is there a way (box reset or ???) to view the recorded show. I tried the fast forward button and the DVR display indicated FF was activated, but nothing was happening on the screen. I had this happen to me once before and just deleted the "recording".

I have comcast cable and a 3416. Not sure if the DVR software is different if you have someone other than comcast but I was hoping someone here might know the answer.

If I am watching a tv show and want to schedule a series recording, how do I do this? If I go to DVD and find a recording to schedule, when I click on the name, it just takes me to the program. I guess if I were to find a program and it is not playing at the time, it would give me options to record it or record the entire sereis, right?

So, how do you do this if you are watching the show?

I have comcast cable and a 3416. Not sure if the DVR software is different if you have someone other than comcast but I was hoping someone here might know the answer.

If I am watching a tv show and want to schedule a series recording, how do I do this? If I go to DVD and find a recording to schedule, when I click on the name, it just takes me to the program. I guess if I were to find a program and it is not playing at the time, it would give me options to record it or record the entire sereis, right?

So, how do you do this if you are watching the show?

you need to go to the next airing and set the recording from that?

press the info button while watching the show. Click on the red button, and select series recording.

I have comcast cable and a 3416. Not sure if the DVR software is different if you have someone other than comcast but I was hoping someone here might know the answer.

If I am watching a tv show and want to schedule a series recording, how do I do this? If I go to DVD and find a recording to schedule, when I click on the name, it just takes me to the program. I guess if I were to find a program and it is not playing at the time, it would give me options to record it or record the entire sereis, right?

So, how do you do this if you are watching the show?

Or click the 'info' button and choose the red 'record' button option there, then 'series recording'. You may have to click on the 'record' option twice to get the series option.

I set mt DCH-3416 to record a show. When I went to watch it at a later date, the listing showed that the recording was present, but when I tried to watch it, there was nothing to watch. It did show the bar indicating that the desired 1-hour recording was present but it wouldn't start when I pushed the "play" buton. Instead the TV continued to show the program I was currently tuned to. Anyone have this happen, and is there a way (box reset or ???) to view the recorded show. I tried the fast forward button and the DVR display indicated FF was activated, but nothing was happening on the screen. I had this happen to me once before and just deleted the "recording".

This is one of the many quirks that these DVR's have. To my knowledge, there is no fix. I always make it a habit if I am watching TV and the DVR starts to record something, I will check to make sure it is recording. I have caught it doing this within a few minutes of the recording starting and was able to correct. If I don't catch it in time, then I just download that show from the internet.

This is one of the many quirks that these DVR's have. To my knowledge, there is no fix. I always make it a habit if I am watching TV and the DVR starts to record something, I will check to make sure it is recording. I have caught it doing this within a few minutes of the recording starting and was able to correct. If I don't catch it in time, then I just download that show from the internet.
:confused: That's ridiculous to have to do keep doing that. What about when you're asleep?? Is that just with Comcast-supplied boxes or from any provider?