HDD size is another reason I'm not planning to switch any time soon. With external storage enabled, my 622 has effectively unlimited HDD size. The only feature that could entice me would be the ability to distribute HD content from a single DVR to both HD and SD sets. Until that happens, I'm sticking with E*.

Well, the difference is, I sub for Picture Quality - not DVR function.

I have E* and D* and can quickly point out the issues of each - the FIOS picture is clearly superior. Why you are posting about E* in a FIOS thread is completely beyond me.

If DVR was the deciding factor, I would still go with FIOS and just get a TIVO Series 3 unit - possibly a Windows Home Media Center with Cable Card Support.

I can confirm the new (1.0.5) release does NOT fix the 1080i -> 720p problem (at least not for me). My 6416-2 box still resets video format to 720p whenever it feels like it (and resets the other settings, including stretch mode).

Afaik, current behavior is the same as the prev version. Sucks!

PDS

Current release is 1.5.0. So if that wasn't a typo, you aren't on the "new" release.

Well, the difference is, I sub for Picture Quality - not DVR function.

I have E* and D* and can quickly point out the issues of each - the FIOS picture is clearly superior. Why you are posting about E* in a FIOS thread is completely beyond me.

If DVR was the deciding factor, I would still go with FIOS and just get a TIVO Series 3 unit - possibly a Windows Home Media Center with Cable Card Support.

I sub for a combination of DVR function, price, PQ, and programming selection. I'm posting in a FiOS thread because I was looking for an answer about FiOS so I can advise my friend. You all started going on about how great it is and I should switch (apparently for PQ alone) despite all the limitations. I'm just answering you. Otherwise, I would have been long gone, since I got my answer.

PQ is not the be all and end all for me, especially since we're talking about a downrezzed picture anyway. If I can't view the picture at all, it doesn't matter how good the quality is. Until I can use a "whole-house DVR" in the whole house the way I can now, I see no reason to switch.

-Chris

Is there any way on this DVR box to have it auto stretch 4:3 video to 16:9? Considering I have a plasma, it would be nice to have all 4:3 content auto stretch to 16:9 instead of me constantly having to hit hte format button on the TV remote. I thought there was a way from within the cable box to change this setting.

I sub for a combination of DVR function, price, PQ, and programming selection. I'm posting in a FiOS thread because I was looking for an answer about FiOS so I can advise my friend. You all started going on about how great it is and I should switch (apparently for PQ alone) despite all the limitations. I'm just answering you. Otherwise, I would have been long gone, since I got my answer.

PQ is not the be all and end all for me, especially since we're talking about a downrezzed picture anyway. If I can't view the picture at all, it doesn't matter how good the quality is. Until I can use a "whole-house DVR" in the whole house the way I can now, I see no reason to switch.

-Chris


Well, considering that Resolution is only the 4th most important thing in picture quality, I guess you can rationalize it however you wish.

Considering that the Dynamic Range is the most important - and E* and D* limit this while FIOS does not (and anyone can verify this very easily) and that the Dynamic Range will make a difference on a HD or SD set - regardless of resolution - seems something most would be interested in.

Also considering that the E* unit records in the REC 709 Color Gamut, while your SD set recognizes the REC 601 Color Gamut - well, it seems that you have made up your mind and justified it accordingly.

Quality of Source Material is #1 (or should be #1 guideline) when purchasing source material. Otherwise, I guess you should just stay with DVD as 1) It's cheaper 2) Its more readily available 3) There are more titles 4) There are more players 5) You can play them on HD and SD - well the list goes on and on.

Some people get caught up in the bells and whistles - and ignore that the main premise.

But then again, that is what makes America great (and why marketers make a lot of money).

Quality of Source Material is #1 (or should be #1 guideline) when purchasing source material. Otherwise, I guess you should just stay with DVD as 1) It's cheaper 2) Its more readily available 3) There are more titles 4) There are more players 5) You can play them on HD and SD - well the list goes on and on.

Some people get caught up in the bells and whistles - and ignore that the main premise.

Sounds like you're the one who is getting caught up in bells and whistles (and technical details). I just want to watch TV without commercials, when and where I feel like it, without a lot of hassle. Recording everything twice (and then deleting twice) is a lot more hassle than recording once, and letting the DVR downrez for me. So FiOS is not for me, at this time.

It's going to be a long time before DVDs of TV shows become available the same day (or even the same week) they are broadcast. They aren't cheaper than broadcast TV, and there aren't more titles either, so I don't know why you even brought them up.

Furthermore, quality of source material is NOT #1 for most people. Convenience is, or there would be a huge market for movies on the original 35mm (or 70mm, or...) film. Also, HD DVD failed, and Blu-Ray isn't achieving the market penetration hoped for either.

Furthermore, quality of source material is NOT #1 for most people. Convenience is, or there would be a huge market for movies on the original 35mm (or 70mm, or...) film. Also, HD DVD failed, and Blu-Ray isn't achieving the market penetration hoped for either.


I believe cost is the main reason people do not have film projectors in their homes. Also, I believe that after the bad taste from the format war dissipates and the price of blu-ray players come down to dvd player range, people will opt for bluray and appreciate the difference in quality.

Of course you are correct that convenience is a major factor - just look at the number of people using low bit rate mp3's as their main source of music !

I believe cost is the main reason people do not have film projectors in their homes. Also, I believe that after the bad taste from the format war dissipates and the price of blu-ray players come down to dvd player range, people will opt for bluray and appreciate the difference in quality.

Of course you are correct that convenience is a major factor - just look at the number of people using low bit rate mp3's as their main source of music !

Well, yes. Price and convenience are both more important to most people than quality of source material. Oh, and the fact that most people are dumb as a post and wouldn't be able to figure out how to run a movie projector in the first place. How many millions of VCRs were flashing 12:00 because their owners didn't know how to set the clock? There's more proof. Beta had higher quality than VHS, so if quality was so important it should have won the orignal format war hands down. But it didn't.

-Chris

Sounds like you're the one who is getting caught up in bells and whistles (and technical details). I just want to watch TV without commercials, when and where I feel like it, without a lot of hassle. Recording everything twice (and then deleting twice) is a lot more hassle than recording once, and letting the DVR downrez for me. So FiOS is not for me, at this time.

It's going to be a long time before DVDs of TV shows become available the same day (or even the same week) they are broadcast. They aren't cheaper than broadcast TV, and there aren't more titles either, so I don't know why you even brought them up.

Furthermore, quality of source material is NOT #1 for most people. Convenience is, or there would be a huge market for movies on the original 35mm (or 70mm, or...) film. Also, HD DVD failed, and Blu-Ray isn't achieving the market penetration hoped for either.

You're right, convenience is king for me. To be able to record any program and watch it, the ability to skip commercials, etc. are all things I grew to value with my first DirectTivo setup. I currently have a multi room DVR, but it is mostly targeted at 1. being a general purpose HD DVR for the familiy room, and 2. Feeding soccer games to an STB set up in an exercise area. Most soccer broadcasts are in SD, so I have no issue with the limitation.

I can see where if you want to implement a single DVR and multiple STB's that the limitations of the current implementation would be a deal killer. That is why I have three HD DVR's, so each TV can have its own recording capability. My hope is that in the future (and hopefully near future), the ability to share recorded HD and SD among all STB's and DVR's would be there. You are correct that it is not there now.

As far as PQ, it is the greatest value to me, since the FIOS system basically provides a good selection of channels to choose from for me. All of the locals, many of the most interesting HD channels and a large amount of SD (most of which I subscribe to). To me, PQ is like an 800 pound gorilla sitting quietly in a corner. If you have pristine quality, you don't notice it once you're used to it, but can get into the story, game, etc.. fully and without distractions. You can also see movies, shows the way they were meant to be seen. The moment that PQ glitches happen, your focus is immediately taken off the show and you hear that gorilla stomping.

That's why FIOS's PQ is great for me, since I can fully enjoy HD without the worry that a game will be unwatchable, or I will see blurring or other artifacts that will interfere with a good movie. Just my opinion.

You're right, convenience is king for me.

I can see where if you want to implement a single DVR and multiple STB's that the limitations of the current implementation would be a deal killer. That is why I have three HD DVR's, so each TV can have its own recording capability. My hope is that in the future (and hopefully near future), the ability to share recorded HD and SD among all STB's and DVR's would be there. You are correct that it is not there now.


Ideally, I don't even want to feed multiple STBs. I want one box I can feed directly into any TV in the house. I can pretty much do that now, although only one is HD at present. We will be upgrading to a flat panel in the bedroom shortly, and I'm still evaluating my options, but a 2nd DVR is far down the list of what I want to try.

The need for a STB for every TV is another reason I decided against FiOS.

-Chris

Ideally, I don't even want to feed multiple STBs. I want one box I can feed directly into any TV in the house. I can pretty much do that now, although only one is HD at present. We will be upgrading to a flat panel in the bedroom shortly, and I'm still evaluating my options, but a 2nd DVR is far down the list of what I want to try.

The need for a STB for every TV is another reason I decided against FiOS.

-Chris

So your VIP622 allows you to source HD and SD to TV's without any kind of STB or Cable Card? How are the connections done? Most encoded shows need some decoding done, so I guess I'm curious.

So your VIP622 allows you to source HD and SD to TV's without any kind of STB or Cable Card? How are the connections done? Most encoded shows need some decoding done, so I guess I'm curious.

It has an RF modulator that will output the TV1 and TV2 output over coax (w/stereo sound) on any two channels you select (defaults are UHF 60 and 62). This is SD only of course, but the HDMI and component connections are both "hot" at the same times, so a long cable run gets you HD on two sets, as long as they both watch the same thing.

I run the coax output into a splitter and thence to the rest of the house. The unit comes with two remotes - one IR and the other RF, and you can get additional ones for $25 (or even cheaper from eBay). So you can control the box from anywhere.

Furthermore, there is a button on the box for single mode or dual mode. In single mode both outputs see the same thing and PIP is available. In dual mode, each output is independent. So you can watch one thing in HD on TV1 and someone else can watch another thing in SD on TV2. There are many permutations with 3 tuners (2 sat and one OTA) and two outputs in two modes.

-Chris

Sounds like you're the one who is getting caught up in bells and whistles (and technical details). I just want to watch TV without commercials, when and where I feel like it, without a lot of hassle. Recording everything twice (and then deleting twice) is a lot more hassle than recording once, and letting the DVR downrez for me. So FiOS is not for me, at this time.

It's going to be a long time before DVDs of TV shows become available the same day (or even the same week) they are broadcast. They aren't cheaper than broadcast TV, and there aren't more titles either, so I don't know why you even brought them up.

Furthermore, quality of source material is NOT #1 for most people. Convenience is, or there would be a huge market for movies on the original 35mm (or 70mm, or...) film. Also, HD DVD failed, and Blu-Ray isn't achieving the market penetration hoped for either.

I have to agree with most of your points, except about Blu-Ray. The fact is that it is doing better than DVD at the same point of its life cycle.

Doug

It has an RF modulator that will output the TV1 and TV2 output over coax (w/stereo sound) on any two channels you select (defaults are UHF 60 and 62). This is SD only of course, but the HDMI and component connections are both "hot" at the same times, so a long cable run gets you HD on two sets, as long as they both watch the same thing.


For Video out,
1. The 6416 (standard HD DVR for FIOS) has one coax (RF) out (SD+Sound)
2. One HDMI connection (HD + SD, Sound)
3. S-Video connection (SD)
4. Component video out (HD+SD)
5. IEEE 1394 (Firewire) (HD+SD+sound)

For Sound:
1. HDMI
2. Firewire
3. Digital audio S/PDIF - 5.1 Dolby or PCM sound.

All are hot at the same time. There seems to be one more coax line in the 622, but does it also support the S-Video/Component/Firewire as well?


I run the coax output into a splitter and thence to the rest of the house. The unit comes with two remotes - one IR and the other RF, and you can get additional ones for $25 (or even cheaper from eBay). So you can control the box from anywhere.


Seems like this should work also, but for the extra coax line. No RF remote in the FIOS setup, only IR.



Furthermore, there is a button on the box for single mode or dual mode. In single mode both outputs see the same thing and PIP is available. In dual mode, each output is independent. So you can watch one thing in HD on TV1 and someone else can watch another thing in SD on TV2. There are many permutations with 3 tuners (2 sat and one OTA) and two outputs in two modes.

-Chris

No PIP in the FIOS DVR (unless I'm really missing something), no dual mode, so this is a real advantage for this DVR over the FIOS.

Thanks for the info, now I understand a bit better.

For Video out,
1. The 6416 (standard HD DVR for FIOS) has one coax (RF) out (SD+Sound)
2. One HDMI connection (HD + SD, Sound)
3. S-Video connection (SD)
4. Component video out (HD+SD)
5. IEEE 1394 (Firewire) (HD+SD+sound)

For Sound:
1. HDMI
2. Firewire
3. Digital audio S/PDIF - 5.1 Dolby or PCM sound.

All are hot at the same time. There seems to be one more coax line in the 622, but does it also support the S-Video/Component/Firewire as well?

No, just one. I'm not clear on the technical details, but it outputs 2 signals on the same coax. The 622 has S-video and composite as well, but no firewire. There are two USB ports for thumb drives or external HDDs.


No PIP in the FIOS DVR (unless I'm really missing something), no dual mode, so this is a real advantage for this DVR over the FIOS.

How many tuners?

-Chris

Oh, for sound there is an optical out, as well as HDMI and stereo RCA. The coax is also stereo, which is supposed to be very unusual (typically, coax output is mono).

Original 921 had a IEEE 1394 "Dishwire" port, but it was never enabled (a sore point among many subscribers) and later models had it completely eliminated.

With the external HDD option (one-time fee of $40), storage is effectively infinite, so firewire isn't really necessary (although I would love to hook up an eSATA drive instead of USB2).

-Chris

Oh, for sound there is an optical out, as well as HDMI and stereo RCA. The coax is also stereo, which is supposed to be very unusual (typically, coax output is mono).

Original 921 had a IEEE 1394 "Dishwire" port, but it was never enabled (a sore point among many subscribers) and later models had it completely eliminated.

With the external HDD option (one-time fee of $40), storage is effectively infinite, so firewire isn't really necessary (although I would love to hook up an eSATA drive instead of USB2).

-Chris

Two tuners for recording, only one channel can be viewed by all outputs (I think - I should really know more about this box).

The 6416 has USB, ethernet and eSATA connectors, but they are disabled ritght now. I am assuming at some time they will be enabled, but ...

The digital connection is optical.

Two tuners for recording, only one channel can be viewed by all outputs (I think - I should really know more about this box).

The 6416 has USB, ethernet and eSATA connectors, but they are disabled ritght now. I am assuming at some time they will be enabled, but ...

The digital connection is optical.

Oh yeah. The 622 has ethernet. And it's enabled. Even has powerline networking capability. Currently all you get from ethernet connectivity is a waiver of the surcharge for not connecting a phone line, and a really lame selection of on-demand movies in SD for outrageous prices.

The ability to set timers over the Internet is currently being beta tested.

-Chris

Current release is 1.5.0. So if that wasn't a typo, you aren't on the "new" release.

have spent the morning on the phone with the Verizon FIOS techs and billing folks. I had Fios TV installed yesterday 2 sets with HD STB and 4 regular STB.

I finally got under the truth. FIOS is limiting your ability for the internal scaler and HDCP in your HD TV to set the screen resolution.

Most of us have HD TV's that provide 480i, 720P, 1080i, 1080P/60 or 24. Thus when an unmodified signal is received by the TV, its scaler sets into motion the electronics that outputs the appropriate signal to the screen, 720P or whatever and when you change the channels to a non HD channel the process begins again changing the signal to 480i.

Verizon FIOS HD uses boxes made by Motorola --HD/DVR QIP 6416-2 (DVR box) and HD QIP6000-2 (regular HD).

Both of these models force you to select the output of their boxes to either 720p or 1080i by selecting it through the "menu" on the video settings thus forcing a single output. Ergo, all of your HD channels will be either 720p or 1080i !!!! You cannot have both feeding the TV simultaneously. There will be no automatic changing of resolution by the TV as I used to have with the Scientific Atlanta boxes.!

So stations have their broadcasts modified to the settings you selected in the cable box. That also means whether you choose 720p or 1080i, some of the stations signals will be produced at a scan rate other than the ORIGINAL broadcasters signal!!!!!!! All of this due to the limitations of the Verizon Motorola HD & HD/DVR boxes!

I am certain the picture quality will also suffer.

Spending an hour of the phone with a Verizon 2nd level tech supervisor confirmed this. Worst yet they admit to it and have no plans at the present time to change it.

I see this as disingenuous on their part. The public at large is totally unaware of this and it may be a "tempest in a tea cup" to some even here! But it forces upon we who care that we may not be getting the best possible signal possible for what they are charging us.

All of sudden my former cable company(Optimum/Cablevision) is looking better.

I was promised a call back from the folks in Verizon management latter today.

I did get a call from a tech supervisor.. Their solution ( and not for certain) may be the introduction of the new "M" type cable card. However, using the CC will negate most of your on demand services as well as your guides and all the "useful" goodies like widgets... A great answer from them wouldn't you say?

I have to dumb down my equipment and convenience to accommodate the limitations of their inadequate cable HD boxes!!!:mad:

All of sudden the cable company aren't quite so bad..

There is one benefit to this episode, as a retired Verizon employee, I get a discount for FIOS & Internet, but at what cost.

How many of you were aware of the cable limitation?:confused::confused:
What are your thoughts out there?:rolleyes:

have spent the morning on the phone with the Verizon FIOS techs and billing folks. I had Fios TV installed yesterday 2 sets with HD STB and 4 regular STB.

I finally got under the truth. FIOS is limiting your ability for the internal scaler and HDCP in your HD TV to set the screen resolution.

Most of us have HD TV's that provide 480i, 720P, 1080i, 1080P/60 or 24. Thus when an unmodified signal is received by the TV, its scaler sets into motion the electronics that outputs the appropriate signal to the screen, 720P or whatever and when you change the channels to a non HD channel the process begins again changing the signal to 480i.

Verizon FIOS HD uses boxes made by Motorola --HD/DVR QIP 6416-2 (DVR box) and HD QIP6000-2 (regular HD).

Both of these models force you to select the output of their boxes to either 720p or 1080i by selecting it through the "menu" on the video settings thus forcing a single output. Ergo, all of your HD channels will be either 720p or 1080i !!!! You cannot have both feeding the TV simultaneously. There will be no automatic changing of resolution by the TV as I used to have with the Scientific Atlanta boxes.!

So stations have their broadcasts modified to the settings you selected in the cable box. That also means whether you choose 720p or 1080i, some of the stations signals will be produced at a scan rate other than the ORIGINAL broadcasters signal!!!!!!! All of this due to the limitations of the Verizon Motorola HD & HD/DVR boxes!

I am certain the picture quality will also suffer.

Spending an hour of the phone with a Verizon 2nd level tech supervisor confirmed this. Worst yet they admit to it and have no plans at the present time to change it.

I see this as disingenuous on their part. The public at large is totally unaware of this and it may be a "tempest in a tea cup" to some even here! But it forces upon we who care that we may not be getting the best possible signal possible for what they are charging us.

All of sudden my former cable company(Optimum/Cablevision) is looking better.

I was promised a call back from the folks in Verizon management latter today.

I did get a call from a tech supervisor.. Their solution ( and not for certain) may be the introduction of the new "M" type cable card. However, using the CC will negate most of your on demand services as well as your guides and all the "useful" goodies like widgets... A great answer from them wouldn't you say?

I have to dumb down my equipment and convenience to accommodate the limitations of their inadequate cable HD boxes!!!:mad:

All of sudden the cable company aren't quite so bad..

There is one benefit to this episode, as a retired Verizon employee, I get a discount for FIOS & Internet, but at what cost.

How many of you were aware of the cable limitation?:confused::confused:
What are your thoughts out there?:rolleyes:

This poor STB is why I left FIOS and switched back to DirecTV. Some of the channels were great in FIOS, but the bugs and lack of convenience were not worth the benefit of a few channels looking good some of the time. I'd love to come back to FIOS, but not until they release a box that functions as advertised, and in the very least has fewer bugs. At this stage, hoping for the boxes to be fixed has turned into prolonged disappointment.

well folks we are 100% digital. i noticed a difference right away, so far it works well not a hitch since the changeover....but where the new channels they promised?

Two tuners for recording, only one channel can be viewed by all outputs ... The 6416 has USB, ethernet and eSATA connectors,

correct

The digital connection is optical.

it also has a digital coaxial connection, however, it does not have an rf out ... the 6200 (non-dvr HD STB) does

well folks we are 100% digital. i noticed a difference right away, so far it works well not a hitch since the changeover....but where the new channels they promised?

I don't know how to take your response????

Are the shortcomings of the STB not important to you?

In effect, FIOS has taken artistic license to alter the signals provided to your TV and the intentions of the broadcasters as well. This apparently little known glitch impacts a significant amount of your "digital" signal you speak of.

As for the picture, true there is a certain amount of "snap" to live broadcasts and those "better " recorded movies and programs. So what?

From a purest standpoint, FIOS misses the boat purposely and to what end?

I repeat, the technology to provide dual live HD signals out of the cable box is currently found in the SA boxes already! This is a classic case of 2 steps forward and one step back:(

Verizon FIOS HD uses boxes made by Motorola --HD/DVR QIP 6416-2 (DVR box) and HD QIP6000-2 (regular HD).

Both of these models force you to select the output of their boxes to either 720p or 1080i by selecting it through the "menu" on the video settings thus forcing a single output. Ergo, all of your HD channels will be either 720p or 1080i !!!! You cannot have both feeding the TV simultaneously. There will be no automatic changing of resolution by the TV as I used to have with the Scientific Atlanta boxes.!

So stations have their broadcasts modified to the settings you selected in the cable box. That also means whether you choose 720p or 1080i, some of the stations signals will be produced at a scan rate other than the ORIGINAL broadcasters signal!!!!!!! All of this due to the limitations of the Verizon Motorola HD & HD/DVR boxes!

I am certain the picture quality will also suffer.


Possibly... but, it will most likely be largely dependent on the scaler in your TV. If you have a mediocre scaler, you may notice. If you have a good scaler/deinterlacer... you may NOT even notice.


All of sudden the cable company aren't quite so bad..

How many of you were aware of the cable limitation?:confused::confused:
What are your thoughts out there?:rolleyes:

This is how Comcast works now. They use a very similar STB/DVR and you have to pick a fixed output rez. The big advantage of & why I am making the change to FIOS, is that they are not compressing the HD content, like Comcast. Compression PQ degradation is VERY NOTICEABLE.

I've compared OTA PQ to STB PQ (albeit with Comcast) and on the uncompressed channels, there is virtually no difference. I have the STB output in 1080i and my Elite does the scaling/deinterlacing extremely well.

Comapring compressed PQ to uncompressed is night & day. You can immediately see the difference in PQ.

So, although having a STB output in broadcast native would be ideal, I think you are reaping the benefits of uncompressed PQ (with FIOS). And, IMHO the forced output is not noticeable,nor a deal breaker.

YMMV.

Both of these models force you to select the output of their boxes to either 720p or 1080i by selecting it through the "menu" on the video settings thus forcing a single output. Ergo, all of your HD channels will be either 720p or 1080i !!!! You cannot have both feeding the TV simultaneously. There will be no automatic changing of resolution by the TV as I used to have with the Scientific Atlanta boxes.!

So stations have their broadcasts modified to the settings you selected in the cable box. That also means whether you choose 720p or 1080i, some of the stations signals will be produced at a scan rate other than the ORIGINAL broadcasters signal!!!!!!! All of this due to the limitations of the Verizon Motorola HD & HD/DVR boxes!

I've had Fios TV since 2005 and I can tell you the scaling from 720p to 1080i is not poor. However my TV's native res is 1366x768, so it's not having to scale it too much. I have heard no big complaints from people with 1080p yet.

I don't know how to take your response????

Are the shortcomings of the STB not important to you?

In effect, FIOS has taken artistic license to alter the signals provided to your TV and the intentions of the broadcasters as well. This apparently little known glitch impacts a significant amount of your "digital" signal you speak of.

As for the picture, true there is a certain amount of "snap" to live broadcasts and those "better " recorded movies and programs. So what?

From a purest standpoint, FIOS misses the boat purposely and to what end?

I repeat, the technology to provide dual live HD signals out of the cable box is currently found in the SA boxes already! This is a classic case of 2 steps forward and one step back:(

if your not impressed, comcast is the other option. fios is the best option now , and there are always consumers that are never satisfied...

if your not impressed, comcast is the other option. fios is the best option now , and there are always consumers that are never satisfied...

Comcast is not available in the New York Area , specifically Long Island.

Moreover, I don't want to get involved with Satellite and all of the issues associated with that.

I just feel duped by FIOS... If all broadcasters were using one or the other method of signal.. then it would be a non issue. Cablevision allows both to pass equally albeit they do use compression because of limited bandwidth due to the copper coax method of transmission. This method allows the scaler in your TV to make the decision what the resolution should be, end of story.

FIOS intrudes into this process and forces you to make at best a "guesstimate" as to what resolution appears better on your set. God knows how good or bad the scaler in their equipment is.

I have a Pioneer Elite Pro 1140HD 50" plasma in one room and a Panasonic TH50-PX600U 50" plasma in the other room. Both are highly reviewed and rated as excellent units. More than I can say for the Motorola products.

It seems FIOS cheaped it on the hardware.

In fairness to FIOS... those native 720p and 1080I LIVE broadcasts when viewed at their corresponding resolutions on these Plasma TV's while not quite "stunning" were indeed a generation or two better than those of the compressed Cablevision signal.

Though overall the scaler in the Motorola boxes leave a lot to be desired. In the best of all worlds the pass through method is the only way to go.

AS for the comment about some customers are never satisfied, well... I have been fortunate to experience both signal methods and I would rather have my well respected TV's do the scaling and let FIOS just provide me the signals and the programming.:cool:

This poor STB is why I left FIOS and switched back to DirecTV. Some of the channels were great in FIOS, but the bugs and lack of convenience were not worth the benefit of a few channels looking good some of the time. I'd love to come back to FIOS, but not until they release a box that functions as advertised, and in the very least has fewer bugs. At this stage, hoping for the boxes to be fixed has turned into prolonged disappointment.

You seem to be (at the moment) among the only respondents who comphrehend
my dissatisfaction with the current situation. I cannot get a straight answer from these "techs" at FIOS. As a retired former executive of Verizon I find this reprehensible.

Frankly this situation reeks of deal making with Motorola execs as a cost saving issue. A simple firmware re-issue could solve these matters very simply, but it appears those folks now in the executive offices care not about the fact that most of the HD Sets in the market have better circuitry and technology than that of the STB being provided by Verizon!

they will continue to issue less than state of the art electronics in the interest of the costs. Though, if you stop the current software implementation and replace it with redesigned firmware the problem can be resolved easily as well cost effective.;)

You seem to be (at the moment) among the only respondents who comphrehend
my dissatisfaction with the current situation. I cannot get a straight answer from these "techs" at FIOS. As a retired former executive of Verizon I find this reprehensible.

Frankly this situation reeks of deal making with Motorola execs as a cost saving issue. A simple firmware re-issue could solve these matters very simply, but it appears those folks now in the executive offices care not about the fact that most of the HD Sets in the market have better circuitry and technology than that of the STB being provided by Verizon!

they will continue to issue less than state of the art electronics in the interest of the costs. Though, if you stop the current software implementation and replace it with redesigned firmware the problem can be resolved easily as well cost effective.;)


I'd love nothing more than to switch to FIOS and use the product as it is intended. I'm impressed with the capability and quality of fiber. On the surface it appeared to me that using FIOS is a no-brainer. But the devil for us has been its functionality. As a consumer, it is a let-down to have a superior technology lose because of poor product execution.

I will continue to check the boards here in the hope that these issues will be worked out. At this stage I feel it is more likely that they are focusing their efforts on a new box than fixing the existing box's problems.

In my experience their hardware issues are not isolated to this specific box. Their wireless Internet router could not hold wireless setting nor maintain a solid connection for extended periods of time. I even went through 3 routers only to discover that they all had the same problems. The sum of my experience hints that they might have rushed their client hardware choices, sacrificing quality for market penetration.

I believe fiber is a superior technology. I'm just waiting for Verizon's hardware to catch up and deliver.

People that make choices on the content provider because of equipment choices and not the important factors I have no sympathy for.

Is everything in life perfect or did you have to compromise? Are you the only one with a perfect marriage? OR did you not marry your wife because her hair color was wrong?

With FiOS - don't like the DVR? Get a Tivo Series 3 or a Windows Media Center Computer. Better yet, just go buy a used Cable Card HDTV off Craig's list and scale at your heart's content.

Don't like the wireless router? Go to best Buy Best and get a wireless router you do like for $50 and use the FiOS router in passthrough mode for god's sake! I'm surprised you weren't ranting because the FiOS router doesn't support the N protocol. You expect wireless to be 100% anyway? And i suppose your cellphone never drops a call!

Atleast you have those options! You could have Dish or Directv and not have a cable card option. And let's not forget, Comcast is the largest client of Motorola STBs in America.

Regardless, hopefully the 7000 series will solve some of your complaints. I was on with a Level 2 tech today who had access to the docs on the unit and looked up a few items I asked him while waiting for units to recyle today.

I did not ask him about the scaling issue as there are other things that I consider more important - even though I have a Lumagen Scaler which will beat both the TV and the STB scaler hands down and I would prefer it to do the work.

The Hard Drive is still 160GB :( but it appears the eSata connection is live. Thank goodness for small favors.

Make a list of the items that are important to you - in order of importance. Then go through each service and see where each rates (as none will be 100% for you). Choose the one that best meets your need - or that you can do something to correct.

Comcast is not available in the New York Area , specifically Long Island.

Moreover, I don't want to get involved with Satellite and all of the issues associated with that.

I just feel duped by FIOS... If all broadcasters were using one or the other method of signal.. then it would be a non issue. Cablevision allows both to pass equally albeit they do use compression because of limited bandwidth due to the copper coax method of transmission. This method allows the scaler in your TV to make the decision what the resolution should be, end of story.

FIOS intrudes into this process and forces you to make at best a "guesstimate" as to what resolution appears better on your set. God knows how good or bad the scaler in their equipment is.

I have a Pioneer Elite Pro 1140HD 50" plasma in one room and a Panasonic TH50-PX600U 50" plasma in the other room. Both are highly reviewed and rated as excellent units. More than I can say for the Motorola products.

It seems FIOS cheaped it on the hardware.

In fairness to FIOS... those native 720p and 1080I LIVE broadcasts when viewed at their corresponding resolutions on these Plasma TV's while not quite "stunning" were indeed a generation or two better than those of the compressed Cablevision signal.

Though overall the scaler in the Motorola boxes leave a lot to be desired. In the best of all worlds the pass through method is the only way to go.

AS for the comment about some customers are never satisfied, well... I have been fortunate to experience both signal methods and I would rather have my well respected TV's do the scaling and let FIOS just provide me the signals and the programming.:cool:

ok point taken....

FIOS intrudes into this process and forces you to make at best a "guesstimate" as to what resolution appears better on your set. God knows how good or bad the scaler in their equipment is.

I think you have an option to not use their equipment. You could get a Tivo or a Media Center PC, put CableCARDs in them, and away you go.

The inability of the Moto boxes used by Comcast and Verizon to pass through native resolution is no secret to anyone who reads these forums. It's also no secret that you can manually change the output resolution to match the source and let the TV's scaler and deinterlacer do the work. It's in the user guide and takes only a few seconds. You can also regulate how 480i is handled, and you can set it to passthrough in the service menu.

It's not ideal, but it works. Native passthrough isn't perfect either. It slows channel changing and exacerbates HDMI handshake issues on some sets.

I'd love to see HD native passthrough as an option, but I've gone back and forth between settings on several Moto boxes with both Comcast and now FIOS. From my experience, the scaler in the Moto box is decent but the deinterlacer leaves a lot to be desired.

For me, 1080i output to my 720p DLP is the best compromise and I can see little or no difference on most shows. For live sporting events broadcast in 720p, I get a very slight uptick in PQ with 720p output.

I don't own a 1080p set, but have done the same comparison in calibrating 1080p sets for friends and reached the same conclusions. YMMV.

I was also unhappy with the Actiontec router and had to piggyback my old Belkin to get full-house Internet coverage. Then there's the extraordinary difficulty in getting a human response to support questions or a repair visit when needed.

On the other hand, Verizon gave me two free digital converters for an old analog TV and my HTPC, a customer service I haven't heard other providers match.

For my money, FIOS is not perfect, but provides the best overall deal. I'll keep it until something better comes along.

The inability of the Moto boxes used by Comcast and Verizon to pass through native resolution is no secret to anyone who reads these forums. It's also no secret that you can manually change the output resolution to match the source and let the TV's scaler and deinterlacer do the work. It's in the user guide and takes only a few seconds. You can also regulate how 480i is handled, and you can set it to passthrough in the service menu.

It's not ideal, but it works. Native passthrough isn't perfect either. It slows channel changing and exacerbates HDMI handshake issues on some sets.

I'd love to see HD native passthrough as an option, but I've gone back and forth between settings on several Moto boxes with both Comcast and now FIOS. From my experience, the scaler in the Moto box is decent but the deinterlacer leaves a lot to be desired.

For me, 1080i output to my 720p DLP is the best compromise and I can see little or no difference on most shows. For live sporting events broadcast in 720p, I get a very slight uptick in PQ with 720p output.

I don't own a 1080p set, but have done the same comparison in calibrating 1080p sets for friends and reached the same conclusions. YMMV.

I was also unhappy with the Actiontec router and had to piggyback my old Belkin to get full-house Internet coverage. Then there's the extraordinary difficulty in getting a human response to support questions or a repair visit when needed.

On the other hand, Verizon gave me two free digital converters for an old analog TV and my HTPC, a customer service I haven't heard other providers match.

For my money, FIOS is not perfect, but provides the best overall deal. I'll keep it until something better comes along.

I am not a newbie on this forum, I have posted a couple of hundred comments mostly in the ISF, DENON & YAMAHA & PARADIGM forums.

Your explanation, experiences and responses are much appreciated and valued relative to the shot takers in earlier posts.

I have not spent any serious time in this particular forum and thereby was unaware this issue is common knowledge among the participants. Nevertheless it flies in the face of the current technology available to us all. While FIOS is indeed wide banded and eliminates the issue of compression of signal due to bandwidth issues, it negates the most elementary of HD TV technology and that is the HDCP ability to have the TV's own scaler/Interlacer (which in most cases with high end models Like my Pioneer Elite 1140 & Panasonic 50px600U) do the job effectively, efficiently and better than the scaler within the Motorola units.

I have 3 months to live with this situation before I have to commit for 2 years. As for the TIVO issue, I am trying to save money not spend another $300 x2 in the hopes that the TIVO device will perform in the manor I desire!

My life has not been simplified by FIOS so far. In fact it had complicated the matter somewhat in the difficulty I am having programming my Logitech 890 remote to control the Fios HD/DVR. Even the folks at Logitech are scratching their heads.

My sense that it was going to be a walk in the park to make the switch was a false hope. As In life, there are sacrifices along the way. Though this inability to allow pass through is befuddling given the outstanding capabilities of the FIOS product.

I have the internet product and use the ACTIONTEC router in the hardwired mode. The throughput is amazing 21meg down and 4.5-4.8 up on average, With 4 computers, xbox and a DENON Z11 & Yamaha 2700 receivers all going at the same time!!!!:eek:

This is a keeper regardless of what happens in 3 months with the TV service.

I will discount some of obvious sarcasm I received by some posters, when I receive cogent, thoughtful responses such as yours. Thanks;)

My life has not been simplified by FIOS so far. In fact it had complicated the matter somewhat in the difficulty I am having programming my Logitech 890 remote to control the Fios HD/DVR. Even the folks at Logitech are scratching their heads.


This was confusing, as I have standardized on Logitech 670's. I've had no problem using them to control all sorts of different equipment including the HD DVR's.

I'm not at all discounting your experience, just providing a point of reference.

I am not a newbie on this forum, I have posted a couple of hundred comments mostly in the ISF, DENON & YAMAHA & PARADIGM forums.

Your explanation, experiences and responses are much appreciated and valued relative to the shot takers in earlier posts.

I have not spent any serious time in this particular forum and thereby was unaware this issue is common knowledge among the participants.


In your own words, "Reading through this forum takes some doing I admit. Thats why there is a search tool to assist you. Among the membership are numerous knowledgeable folks, many with facts that make my recommendations pale by comparison."

http://www.avsforum.com/avs-vb/showpost.php?p=12906955&postcount=6307

Guess you don't follow your own advice, but then come here flaming FiOS which most AVS members would give up their firstborn to have?


My life has not been simplified by FIOS so far. In fact it had complicated the matter somewhat in the difficulty I am having programming my Logitech 890 remote to control the Fios HD/DVR. Even the folks at Logitech are scratching their heads.

My sense that it was going to be a walk in the park to make the switch was a false hope. As In life, there are sacrifices along the way. Though this inability to allow pass through is befuddling given the outstanding capabilities of the FIOS product.



As I examine just a few of your posts, it seems there are always just a few things to bug you - whether HDMI 1.1 instead of 1.3 etc etc. Congratulations - even you admit that there is no perfect fit.

As you cannot program a remote control, it makes me wonder about your
"mom and pop audio salon" with it's high end products if you cannot get this accomplished. It's quite clear why you had issues with multiroom remote controls:



The stress's of winding down a Audio business after 28 years has my nerve endings quite raw and exposed.

The days of the Mom & Pop Audio salon are all but over. It now requires millions of dollars of investment and overhead costs, insurances and stylish buildings, plus having the proper staff on payroll to perform HT installations, be able to read blueprints and electrical surveys inorder to satisfy the customer who desires the all inclusive complete home system.

You need staff who can program computer controlled whole house remotes.

For most of the more astute membership, I am proselytizing and standing on soapbox preaching to the choir, for this I am guilty. Though for the remainder, if the shoe fits.........there is always Bestbuy:D

As you say, there is always Best Buy...



I will discount some of obvious sarcasm I received by some posters,

Perhaps following your own advice to others would be a place to start?


Your money is my money and, I treat it with respect.


Perhaps you should have researched the product more before you spent "your money"?

This was confusing, as I have standardized on Logitech 670's. I've had no problem using them to control all sorts of different equipment including the HD DVR's.

I'm not at all discounting your experience, just providing a point of reference.

I should have clarified that statement. When I originally introduced the 890 into the mix, it virtually mapped the SA remote's buttons stroke for stroke. Thus making the transition for all the family members extremely friendly. The learning curve was almost nil.

With the Motorola HD/DVR QIP 6416-2 remote this has not been the case. The Motorola remote in and of itself is really easy to use to control their box, record and playback programs and surf, through the various guides.

After programming, the 890 failed to provide drop down screens to sub menus to control the aforementioned. I have to go into the "device" screen to find those features and decipher them against the Motorola commands.

I am aware that It will require that I move these instructions higher up in the submenus using the Logitech programming. Frankly its a PITA. I'm certain I will be forced to do that to satisfy other family members.

Interesting note, I am using the new Harmony One remote on my second system which uses the Motorola HD QIP 6200-2 STB. The programming went straight up and those features I spoke of earlier appeared and operated fairly "button for button" when compared to MOto's remote.:D

So take my earlier comment about the 890 as a bit over stated grousing created by my issues with FIOS. The 890 has provided much satisfaction thus far and I see no reason why it won't continue to do so.:)

In fact it had complicated the matter somewhat in the difficulty I am having programming my Logitech 890 remote to control the Fios HD/DVR. Even the folks at Logitech are scratching their heads.

You might try the 880 thread on this board. It's basically the same unit as the 890 except for the RF capabilities.

http://www.avsforum.com/avs-vb/showthread.php?t=654853

I'm using an 880 to control the DVR without any problems. I had already had it programmed for the Comcast box, which is basically the same unit. Just had to tweak a couple of things for the FiOS box.

In your own words, "Reading through this forum takes some doing I admit. Thats why there is a search tool to assist you. Among the membership are numerous knowledgeable folks, many with facts that make my recommendations pale by comparison."

http://www.avsforum.com/avs-vb/showpost.php?p=12906955&postcount=6307

Guess you don't follow your own advice, but then come here flaming FiOS which most AVS members would give up their firstborn to have?



As I examine just a few of your posts, it seems there are always just a few things to bug you - whether HDMI 1.1 instead of 1.3 etc etc. Congratulations - even you admit that there is no perfect fit.

As you cannot program a remote control, it makes me wonder about your
"mom and pop audio salon" with it's high end products if you cannot get this accomplished. It's quite clear why you had issues with multiroom remote controls:



As you say, there is always Best Buy...




Perhaps following your own advice to others would be a place to start?



Perhaps you should have researched the product more before you spent "your money"?

Congratulations on your biography of me. I am mildly amused at the amount time you invested in looking back at my prior posts.

A number of your footnotes are well thought and written as such. Kudos!

There are many things that irritate me, most I dismiss as beyond my ability to do anything about them. The others, such as this FIOS issue just gets under that threshold and is compounded by the ignorance thats purveyed by Verizon personnel and their inability to provide a straight answer to questions.

You are right to state that many folks are envious of we who have a choice of HD Cable/Fiber providers of the caliber in the New York area and other Metro areas throughout the U.S. Both of which have their respective shortcomings in the service provided. I have entered the crossroads and frankly dissatisfied with either choice.

Cablevision uses copper, ergo signal compression, signal manipulation, high fees, mediocre programming. However they also provided the ability to provide signal passthrough in their HD STB's allowing the better electronics found in todays TVs to deal appropriately with scaling.

FIOS and its use of Fiber optics negates for the most part any signal compression, with this comes signal purity on HD channels, but some image softening on SD channels, as well as lower fees and higher caliber programming. With this (for the moment at least) comes the limitations of their electronics.

It seems to be an issue of the lessor of two evils.

For now and until I get close to the 90 day no fee cancellation clause, I will continue to analyze the FIOS signals in both resolutions and assess what signal sacrifices I can live with given my choices.

Just one note of applause for FIOS..The cable speed is unbelievable approaching 22MB down and nearly 5mb up!!!! On my best days with Cablevision 12mb down (mostly 6-8mb) and under 2mb up frequently.

Your comment about my temporary inability to get my 890 remote in just the way i like and making a correlation to my business is a bit of stretch and disingenuous relative to the rest of your post.:rolleyes:

All things considered, yours was good post and insightful observations.

I thank you again for your historical references

People that make choices on the content provider because of equipment choices and not the important factors I have no sympathy for.

Is everything in life perfect or did you have to compromise? Are you the only one with a perfect marriage? OR did you not marry your wife because her hair color was wrong?

With FiOS - don't like the DVR? Get a Tivo Series 3 or a Windows Media Center Computer. Better yet, just go buy a used Cable Card HDTV off Craig's list and scale at your heart's content.

Don't like the wireless router? Go to best Buy Best and get a wireless router you do like for $50 and use the FiOS router in passthrough mode for god's sake! I'm surprised you weren't ranting because the FiOS router doesn't support the N protocol. You expect wireless to be 100% anyway? And i suppose your cellphone never drops a call!

Atleast you have those options! You could have Dish or Directv and not have a cable card option. And let's not forget, Comcast is the largest client of Motorola STBs in America.

Regardless, hopefully the 7000 series will solve some of your complaints. I was on with a Level 2 tech today who had access to the docs on the unit and looked up a few items I asked him while waiting for units to recyle today.

I did not ask him about the scaling issue as there are other things that I consider more important - even though I have a Lumagen Scaler which will beat both the TV and the STB scaler hands down and I would prefer it to do the work.

The Hard Drive is still 160GB :( but it appears the eSata connection is live. Thank goodness for small favors.

Make a list of the items that are important to you - in order of importance. Then go through each service and see where each rates (as none will be 100% for you). Choose the one that best meets your need - or that you can do something to correct.


Verizon made promises that the hardware would work a certain way. For example - I can't share pictures to my TV unless my PC is hooked up directly to their wireless router. So yes I did go buy another wireless router to work around their problems, and found out that removed a feature I was looking forward to.

I don't want your sympathy or anyone else's. I never asked for it or hinted at it. Routers that drop wireless connections every 5 minutes are useless for anyone who makes a living off of their home office. A box that drops multiple frames every minute is just as annoying.

Please shed no sympathy on me. Market forces are at work here, we simply moved to the best product based upon our needs. Give Verizon all the sympathy you want :-)

Can someone help me get into the service menu...the one that allows you to switch between 1080i/720p and rgb/y/pr/pb. Everything I've read says power off then hit menu. Neither of my boxes respond to this. Thanks.

Can someone help me get into the service menu...the one that allows you to switch between 1080i/720p and rgb/y/pr/pb. Everything I've read says power off then hit menu. Neither of my boxes respond to this. Thanks.

Start with the STB on and the TV on, then on the STB in rapid succession, hit Power(off), select, then menu. this will bring you to that screen.

I was just having a FIOS guy re-set my cablecard because it loses some of my channels from time to time. Anyway, he reset my OTM because he said it may have not reset properly from our last power outage. anyway, he mentioned having a new 2-way cable card! He said they received a letter about it last month and even gave me a number to call to get one. he said it was called the "encore" card and gave me a number to call directly to inquire about it. I tried caling several times and keep getting a busy signal.

Haven't been on the forums for CC's in a while, sorry if this is old news, but is this true? anyone have one yet?

I was just having a FIOS guy re-set my cablecard because it loses some of my channels from time to time. Anyway, he reset my OTM because he said it may have not reset properly from our last power outage. anyway, he mentioned having a new 2-way cable card! He said they received a letter about it last month and even gave me a number to call to get one. he said it was called the "encore" card and gave me a number to call directly to inquire about it. I tried caling several times and keep getting a busy signal.

Haven't been on the forums for CC's in a while, sorry if this is old news, but is this true? anyone have one yet?

You are the 2nd person I heard this from, the other was a Verizon 2nd level tech. They are referred to as "M" cable cards. If they are indeed duplex they some of issues may have been resolved. How about PM me the tel # I wasnt to get into this as well.

My current issue is the Inability of the Motorola STB to allow native passthrough of signals there by removing the need to select 1080i or 720p.

Thanks. I got it. I had to get into the real service menu with the select button twice. Once I did that, the menu button menu started working.

You are the 2nd person I heard this from, the other was a Verizon 2nd level tech. They are referred to as "M" cable cards. If they are indeed duplex they some of issues may have been resolved. How about PM me the tel # I wasnt to get into this as well.

My current issue is the Inability of the Motorola STB to allow native passthrough of signals there by removing the need to select 1080i or 720p.

will have to get you that number tomorrow. however, after some digging i think he might have been referring to this:
http://www.multichannel.com/index.asp?layout=article&articleid=CA6561487

i like the looks of this one better;) http://www.motorola.com/business/v/item.jsp?vgnextoid=0ac33ead2d4c9110VgnVCM1000008406b00aRCRD&localeId=33

I heard that the next generation was the 7416 but the DCX3400 All-Digital, HDTV, Dual-Tuner DVR, M-Card Host Set-top looks much nicer, cleaner, 250G HD, picture in picture. Nice. SO what is Verizon going to be shipping out to customers? How do we get the newer units!

I was just having a FIOS guy re-set my cablecard because it loses some of my channels from time to time. Anyway, he reset my OTM because he said it may have not reset properly from our last power outage. anyway, he mentioned having a new 2-way cable card! He said they received a letter about it last month and even gave me a number to call to get one. he said it was called the "encore" card and gave me a number to call directly to inquire about it. I tried caling several times and keep getting a busy signal.

Haven't been on the forums for CC's in a while, sorry if this is old news, but is this true? anyone have one yet?


"M" CableCards have been around in the typical cablesystems for a year now. They are what you find in all the STBs deployed since July of last year when the FCC regulations went into effect concerning cablecards in the STBs.

Fios was exempt from the rulingl. However, unlike the STBs which are made for 2 way communications, very few items use the 2 way cards (or should we say, are able to take advantage of the two way communications). If you have a CableCard TV, you probably only have one way communications.

Outside of the STBs (which Verizon does not use) only the Tivo Series 3 and a few CableCard Media Center PCs can currently make use of the 2 way M CableCards.

If that is what is had you mind - then yes, they will do 2 way. However, if you have a HDTV with a CableCard slot, don't get your hopes up.

I heard that the next generation was the 7416 but the DCX3400 All-Digital, HDTV, Dual-Tuner DVR, M-Card Host Set-top looks much nicer, cleaner, 250G HD, picture in picture. Nice. SO what is Verizon going to be shipping out to customers? How do we get the newer units!

Based on the model number you stated, 7416, that model would still have a 160 GB hard drive.

I think you mis read his post: "but the DCX3400 All-Digital, HDTV, Dual-Tuner DVR, M-Card Host Set-top looks much nicer, cleaner, 250G HD, picture in picture".

It wasn't the 7416 he was referring to, but the DCX3400.

I have been trying to access the service menu by powering off the unit and then pressing menu in rapid succession with no success. I was able to access the diagnostic menu using the select button twice method.

I'm trying to access the service menu to see if I can change the SPDIF output from bitstream to PCM does anybody know if the unit is capable of doing that? thanks.

I think you mis read his post: "but the DCX3400 All-Digital, HDTV, Dual-Tuner DVR, M-Card Host Set-top looks much nicer, cleaner, 250G HD, picture in picture".

It wasn't the 7416 he was referring to, but the DCX3400.

While that would be nice, the default HD for the DCX3400 is 160G. There is an option for a 250G, so I imagine at some point that is a possibility.

I've got the multi-room HD DVR + 4 Sd boxes...
A couple of the SD boxes don't always "update" the recorded/deleted DVR list menu ..
On the SD boxes, I see shows I deleted 2 days ago listed, & shows that are recently recorded are not on the list.
1 box had the problem as soon as the new IMG was sent, another is getting this problem now ....
Unplugging/plugging the SD box seems to "fix" the problem .. but it has been comming back after a day or 2 or 3 ... I've also unplugged the DVR too ...
Any thoughts??

How much is their multi room DVR/month?
Thanks

I heard that the next generation was the 7416 but the DCX3400 All-Digital, HDTV, Dual-Tuner DVR, M-Card Host Set-top looks much nicer, cleaner, 250G HD, picture in picture. Nice. SO what is Verizon going to be shipping out to customers? How do we get the newer units!

Here is what I found on the Motorola website:

http://www.motorola.com/business/v/index.jsp?vgnextoid=3338925ba0346110VgnVCM1000008406b00aRCRD&vgnextchannel=724be73820935110VgnVCM1000008406b00aRCRD

Now I'm more confused than ever

While that would be nice, the default HD for the DCX3400 is 160G. There is an option for a 250G, so I imagine at some point that is a possibility.
If it could be an option, then maybe it's possible to do the upgrade ourselves? Which is not possible w/the 6416 because it always default formats to 160gb.

If it could be an option, then maybe it's possible to do the upgrade ourselves? Which is not possible w/the 6416 because it always default formats to 160gb.

Maybe, but the you void the warranty on a leased item. It may be better to talk to Verizon and ask whether they have 250G optionally installed. I expect that a better alternative with these boxes is to see whether the eSATA port is active and whether the firmware will address it. It would be great to have a lot more capacity.

So it's confirmed that the 1.5.0 update doesn't fix the HDMI handshake issue?

How much is their multi room DVR/month?
Thanks

In this area, $19.95 instead of $15.95.

It's a software upgrade.

I would appreciate it if anyone has any information on how the fix this problem.

I set a TV series to be recorded. It records the programs all right for awhile. Then it stops recording. If I try to set up the series to record again. It says it's already set up to record. But it never records again. Catch-22.

Verizon give me the Home Media DVR STB / Remote Control command sequence to clear the entire DVR over the phone. That worked -- of course, I lost all recordings. Thereafter, I could record series again for about 3 days. Now the STB is in the above state again -- not recording even though the series is set up to record.

Anybody know a permanent solution? A hard reset prior to the clearing of the DVR didn't help either.

Thanks in advance,
lois1249

I would appreciate it if anyone has any information on how the fix this problem.

I set a TV series to be recorded. It records the programs all right for awhile. Then it stops recording. If I try to set up the series to record again. It says it's already set up to record. But it never records again. Catch-22.

Verizon give me the Home Media DVR STB / Remote Control command sequence to clear the entire DVR over the phone. That worked -- of course, I lost all recordings. Thereafter, I could record series again for about 3 days. Now the STB is in the above state again -- not recording even though the series is set up to record.

Anybody know a permanent solution? A hard reset prior to the clearing of the DVR didn't help either.

Thanks in advance,
lois1249

What channel is that on? If it is a cable channel, it is likely the episodes are not being marked "new" correctly. This is a guide issue and not a lot you would be able to do about it. You might open up a thread on the Direct forum on DSL Reports, link is below, and see if they can hep, they are usually pretty good.

http://www.dslreports.com/forum/vzdirect

I would appreciate it if anyone has any information on how the fix this problem.

I set a TV series to be recorded. It records the programs all right for awhile. Then it stops recording. If I try to set up the series to record again. It says it's already set up to record. But it never records again. Catch-22.

Verizon give me the Home Media DVR STB / Remote Control command sequence to clear the entire DVR over the phone. That worked -- of course, I lost all recordings. Thereafter, I could record series again for about 3 days. Now the STB is in the above state again -- not recording even though the series is set up to record.

Anybody know a permanent solution? A hard reset prior to the clearing of the DVR didn't help either.

Thanks in advance,
lois1249
These type of recording issues are problematic for my STB as well. I usually end up deleting the series, deleting the upcoming recordings, unplugging the stb and replugging it in. It seems to last for 3 months or so. I can tell things are going bad when the skip on my remote starts working funny. I should really check to verify a correlation, but it seems to happen anytime they mess around with updates. At least I don't lose my recorded movies.

Has Verizon enabled e-sata yet?

It appears that Motorola has still not implemented native resolution in the new HD DVRs. Is this something that could be upgraded later or a hardware limitation?

Which HD-DVR model is Verizon sending out on new installations now? When a new model comes out, do they automatically replace them or do you have to request and pay for a tech visit?

...from the original DLSreports thread by matcarl
Issues Addressed:
VOD latency
Rebooting problems
480i Override Settings changing by themselves

Not many changes for such a big jump in versions.
Most previous upgrades were just point releases (e.g. 1.0.3 to 1.0.4, and a few new builds of 1.0.4) and seemed to change or fix a lot more.

Well, after the latest DVR build upgrade 1.5.0 build 5.92, my Favorite Channel list now adds new random channels on its own. Nice upgrade. :rolleyes:

Has Verizon enabled e-sata yet?

It appears that Motorola has still not implemented native resolution in the new HD DVRs. Is this something that could be upgraded later or a hardware limitation?

Which HD-DVR model is Verizon sending out on new installations now? When a new model comes out, do they automatically replace them or do you have to request and pay for a tech visit?

From everything i have read the isata output is not enabled, nor is the Native resolution ability (pass through). Frankly this sucks, Verizon spends all of this money with fiber optics cabling and millions promoting it , only to dupe the public with **** brand electronics from Motorola.

From everything i have read the isata output is not enabled, nor is the Native resolution ability (pass through). Frankly this sucks, Verizon spends all of this money with fiber optics cabling and millions promoting it , only to dupe the public with **** brand electronics from Motorola.

It's like putting a NASCAR engine in a Pinto...

It's like putting a NASCAR engine in a Pinto...

Not that it has provided me any more access to the 2nd level techs at Verizon Fios, But FYI I am a retired Verizon executive and have some knowledge of how their corporate minds work.
Their commitment to fiber optics was years in the making as a function to just add more phone circuits because municipalities refused to allow the Telco's to dig up the streets any more to run copper. A Fiber optic cable the thickness of your wrist could carry enough bandwidth to serve a city of 1 million folks with internet, TV and phone service. The primary service of Fiber optic's is purely communications, first and foremost.

The TV service is a secondary issue. thus it is not of primary interest or a money maker at this point in time. But shortly it will be a major money maker as the fiber cables have already been run through the Verizon market areas.

That being said, Verizon rates its FIOS customers on several levels. We who are knowledgeable are on the bottom of the food chain. So our findings, forum postings and observations are too snobbish for their tech folks (who are mostly better than their cable counterparts). The next group are the lay persons, who are disgusted with the greed of the cable companies (spending more for less, poor choice of programming and lousy signal support). The newbies are just glad to get something new. I'm certain many of them think the introduction of HD TV in their home also provides them surround sound!

The last group are newbies to the Home theater event. Or enticed to the 3 pack TV, Internet & phone for $99++++. This group is just happy to hve something they can brag about.:rolleyes:

All of this being said, That is why if you complain to the Tech support, they know that the vast majority of their audience is in the majority and our demands and proven issues are not important to them or so it seems.

I have read that some of the FIOS techs follow the various HD forums, but it seems these are the lessor level folks.

If you want to get the attention of the inadequacies the FIOS service has laid at the door front of we more astute customers...Write or call the office of Ivan Seidenburg the chairmen of Verizon. It amazing what that will do.

The motorola product in its current configuration is beneath the level and quality of the Fiber optic system FIOS is asking us to pay for. Even the newer 7100 & 3400 series boxes while able to process mpeg2 and now MPEG4! Won't elevate a better signal to us as Verizon FIOS is committed to mpeg2.

No where have I read about any change to open the signal processing for a native signal processing to the TV from the cable box.

So here we are slightly better off than we were with Satellite and marginally better than cable.:mad:

Hey guys, what's up. I just wanted to let you all know that I work for Verizon in the tech support department. I specialize in the video services, but I know data and voice as well. If you guys need any help, let me know. I'll be happy to help you guys out.

One post from this "helpful" Vzn employee, a month ago, and never to be heard from again. (never answered any posts directed to him)

If you want to get the attention of the inadequacies the FIOS service has laid at the door front of we more astute customers...Write or call the office of Ivan Seidenburg the chairmen of Verizon. It amazing what that will do.


This works. I was engineering manager for three product lines at Digital, and a letter to Ken Olsen shot a rocket right to my door, I had to shift three engineers to solve the problem and keep Ken informed. People think they have no influence, but that is untrue when you go right to the top.


The motorola product in its current configuration is beneath the level and quality of the Fiber optic system FIOS is asking us to pay for. Even the newer 7100 & 3400 series boxes while able to process mpeg2 and now MPEG4! Won't elevate a better signal to us as Verizon FIOS is committed to mpeg2.

No where have I read about any change to open the signal processing for a native signal processing to the TV from the cable box.

So here we are slightly better off than we were with Satellite and marginally better than cable.:mad:


I agree about the DVR. I get use from it, but it could be so much better. I have my problems with Tivo as well (old customer) but it is a sight better than the motorola.

My wishes:

1. Native mode pass thru.
2. eSATA turned on.
3. Tivo like access to recorded content from a computer.
4. MUCH larger hard drives.
5. SD Card access.

At least, that's all I can think of now.

So here we are slightly better off than we were with Satellite and marginally better than cable.:mad:

Isn't that all Verizon wants - to be better than the competition? Nobody wants or strives to be the best provider with all the bells and whistles. All you have to do is stay one step ahead of the competition. It's the American way. :eek:

So here we are slightly better off than we were with Satellite and marginally better than cable.

From what I've been reading here, the Dish ViP622 I have sounds a whole lot better than the Moto box. Cheaper, too. Of course if PQ on is your only consideration, that doesn't matter.

-Chris

From what I've been reading here, the Dish ViP622 I have sounds a whole lot better than the Moto box. Cheaper, too. Of course if PQ on is your only consideration, that doesn't matter.

-Chris

Oh yes, its great until you get an error in the feed - from usual interference or a passing rain storm. It locks up the unit and causes a 10 minute reboot process - or most of the time, just desyncs the audio and video until you manually reboot.

Atleast with their older non-mpeg4 models, you could do a channel change to reset the sync - not with the VIP series.

And as for USB external drives, there are enough people that have lost the entire drive with eternal USB drives. eSata, when turned on, is the only way to go.

It's better than the 6000 series in terms of functionality and hard-drive capacity - but it's far from perfect - and god forbid it decides you need to reboot in the middle of a show you are watching (which always seems to be the case) - or you are down for 10 minutes. There are times when lack of features and added stability amount for a whole lot more than bells and whistles.

Again, if my life depended on the DVR, I'd be using a cablecard Windows Media setup or a using a TIVO, depending on the storage and number of channels I wanted to deal with.

It's better than the 6000 series in terms of functionality and hard-drive capacity - but it's far from perfect - and god forbid it decides you need to reboot in the middle of a show you are watching (which always seems to be the case) - or you are down for 10 minutes. There are times when lack of features and added stability amount for a whole lot more than bells and whistles.
At such an early stage in their development, it's amazing that DVRs (to say nothing of HD DVRs) are as good as they are. It's going to be a long, long, time before anything is dependable, much less anywhere near "perfect".

Again, if my life depended on the DVR, I'd be using a cablecard Windows Media setup or a using a TIVO, depending on the storage and number of channels I wanted to deal with.

Good thing we're only talking about TV then. I wouldn't want my life depending on any consumer product that was processor-based.

-Chris

The series 3 and current HD Tivo do not allow VOD. Apparently, the upcoming series 4 Tivo will support VOD for most cable platforms, but not the one used by FIOS.

I would have liked to switch from DirecTV to FIOS for picture quality improvements, but until FIOS offers a decent HD DVR with e-sata, native resolution, and VOD, I will stick with DirecTV.

I would have liked to switch from DirecTV to FIOS for picture quality improvements, but until FIOS offers a decent HD DVR with e-sata, native resolution, and VOD, I will stick with DirecTV.

And I am reminded of how my HR20 was filled with Season Finales and other things from this previous year that I wanted (and some programs I was getting around to viewing) when I tried to delete all the Pirates of the Carribean Movies off the DVR on Monday. Kept saying wait, wait, wait.....for 90 seconds. Finally I hit back and all the sudden it said 98% free space. Figuring this was a mistake, I rebooted the HR20 only to find 100% free space when it rebooted.

Gone were the Lost Finale and other things I had wanted to view again over the Summer and prior to the new season - as well as several other things I had never seen.

If I ever loose everything on the FiOS DVR maybe I will feel the same as I do about the D* DVR right now, but considering the IEEE1394 ports are working (which the Directv, Dish and most SA DVRs don't have), I am taking everything off the DVR that I want long term, so it really won't be that big of deal.

So you have fun with your D* DVR and associated drives.....just don't get too attached to anything on it, when it deletes everything - or better yet, your DVR dies - as they have tendency to do and you find that all your backup drives do not work with the replacement DVR.

I may have a crappy DVR (And I admit it is) but it can do the 2 things that are most important for any source material for me 1) Give me the best picture of anything out there and 2) Has active and working IEEE 1394 ports to get it out of the suppliers chain, something you cannot get with E*, D* or most SA8300 DVRs that I have seen. Thus, I have taken all the programming I want off of the crappy DVR - and can play it back in native resolution via the other sources - with a better picture than you ever will with D*.

Have fun playing Russian Roulette with your DVR. Sooner or later, the gun will go off.

The series 3 and current HD Tivo do not allow VOD. Apparently, the upcoming series 4 Tivo will support VOD for most cable platforms, but not the one used by FIOS.

I would have liked to switch from DirecTV to FIOS for picture quality improvements, but until FIOS offers a decent HD DVR with e-sata, native resolution, and VOD, I will stick with DirecTV.

ditto.

Hi ALL,

I wanted to set a series for HBO's Generation Kill but the DVR won't let me. When I select it from the program grid all it offers is to record the single episode. I canceled the episode and tried again and there still is no option to record a series. Any other show has an option to record as a series.

Anyone else see this?

Thanks,
Gerry

I may have a crappy DVR (And I admit it is) but it can do the 2 things that are most important for any source material for me 1) Give me the best picture of anything out there and 2) Has active and working IEEE 1394 ports to get it out of the suppliers chain, something you cannot get with E*, D* or most SA8300 DVRs that I have seen. Thus, I have taken all the programming I want off of the crappy DVR - and can play it back in native resolution via the other sources - with a better picture than you ever will with D*.

So when Bob and Doug MacKenzie launch the Great White North Network that only has one channel, which shows nothing but curling, hockey, and "Strange Brew", but broadcasts in perfect 1080p, and has unencryprted firewire out on a non-DVR STB, then you will switch to that because it has "the best picture of anything out there"?

I am trying to find a code that will work with my Vizio 37" LCD. I have the Verizon Fios Multiroom DVR and I can get the TV to turn off and on but the MUTE will not work with the DVR remote. Does anyone have a code that will work. I appreciate your help.

Eddie

So when Bob and Doug MacKenzie launch the Great White North Network that only has one channel, which shows nothing but curling, hockey, and "Strange Brew", but broadcasts in perfect 1080p, and has unencryprted firewire out on a non-DVR STB, then you will switch to that because it has "the best picture of anything out there"?

If curling, hockey and Strange Brew were my deciding factors, then yes. People make the decision to stay with D* year after year just so they can watch a maximum of 100 hours of Football a year that they could not otherwise view - so your example is rather ridiculous.

If curling, hockey and Strange Brew were my deciding factors, then yes. People make the decision to stay with D* year after year just so they can watch a maximum of 100 hours of Football a year that they could not otherwise view - so your example is rather ridiculous.

According to you, PQ is the deciding factor, so the curling, hockey, and Strange Brew should not matter as long as it is the only choice for 1080p programming. Your obsession with picture quality over content is what is ridiculous. You make it sound like you would prefer watching a test pattern as long as it had the best picture.

According to you, PQ is the deciding factor, so the curling, hockey, and Strange Brew should not matter as long as it is the only choice for 1080p programming. Your obsession with picture quality over content is what is ridiculous. You make it sound like you would prefer watching a test pattern as long as it had the best picture.

Jeez, enough already. PM if you want.

At such an early stage in their development, it's amazing that DVRs (to say nothing of HD DVRs) are as good as they are. It's going to be a long, long, time before anything is dependable, much less anywhere near "perfect".

Oh give me a break. These things just aren't that complicated. What you have now is the result of the fact that they have people locked in and just don't care, so they farm the the engineering out to the cheapest 1000 engineers they can find in India and don't bother with serious Q/A testing.

Get 10 good engineers, some serious testing, and a company that cared, and you would have something good and reliable.

According to you, PQ is the deciding factor, so the curling, hockey, and Strange Brew should not matter as long as it is the only choice for 1080p programming. Your obsession with picture quality over content is what is ridiculous. You make it sound like you would prefer watching a test pattern as long as it had the best picture.

As noted, people choose D* for ST and 100 hours of Football a year - so yes, people do make decisions based on 100 hours of programming out of 8736 hours a year (or 1.1% of the hours) - and that includes hours that could be watched locally without paying for ST.

Again, fact is, FiOS will have virtually every HD Channel available by the end of the year - so quanity is not the limiting factor.

Thus, they will have they Quantity and Quality. You on the other hand will let all that slide for lower Quantity and Quality because of the DVR that - as noted - can be corrected on your own end - if that was really a factor.

Fact is, you just want to argue about it.

Oh give me a break. These things just aren't that complicated. What you have now is the result of the fact that they have people locked in and just don't care, so they farm the the engineering out to the cheapest 1000 engineers they can find in India and don't bother with serious Q/A testing.

Get 10 good engineers, some serious testing, and a company that cared, and you would have something good and reliable.

Ever tried to buiild a HTPC? Personal computers have been around a lot longer than DVRs and they are still subject to plenty of crashes, freezes, BSODs, etc.

It took the automobile industry almost 100 years to come up with something really reliable, that would actually last for 100,000+ miles without needing a tuneup every few months. And cars are a lot less complicated than DVRs.

-Chris

The signal to noise ratio in this thread has suddenly gone way down. :(

Ever tried to buiild a HTPC? Personal computers have been around a lot longer than DVRs and they are still subject to plenty of crashes, freezes, BSODs, etc.

It took the automobile industry almost 100 years to come up with something really reliable, that would actually last for 100,000+ miles without needing a tuneup every few months. And cars are a lot less complicated than DVRs.

-Chris

You're kidding, right? You should really understand what you are talking about before making comments like these.

A car less complicated than a DVR, now that's funny.

Verizon give me the Home Media DVR STB / Remote Control command sequence to clear the entire DVR over the phone. That worked -- of course, I lost all recordings. Thereafter, I could record series again for about 3 days. Now the STB is in the above state again -- not recording even though the series is set up to record.
lois1249

What is the squence. I need to clear my DVR. Some reason it keep saying I have 27% used, when nothing is recorded.

Hi

Just got the FIOS installed and have several boxes from VZ with it. One of which is the QIP6416-2. I was thinking of buying one off ebay. Can I use it with VZ? Do I have to get a cable card from them or can I log into vz.com and add the box serial number via the account online for it to activate?

By the way, anyone know the squence to format / clear the DVR? For some odd reason the one VZ gave me say I am using 27%, when I got nothing recorded.

Thanks,
KN

What is the squence. I need to clear my DVR. Some reason it keep saying I have 27% used, when nothing is recorded.

Just turn the power to "off" and unplug the box for about 5 minutes. Plug it back in and turn it on. The drive counter should be clear but your guide will need to reload.

What is the squence. I need to clear my DVR. Some reason it keep saying I have 27% used, when nothing is recorded.
Procedure outlined by ridgefamus is the one that's worked best for me. BTW, the problem of incorrect hard drive %usage occurs because software does not reorganize the drive until it completely reboots it. Similar to ISAM database reorgs us old mainframe database users used to deal with.

Procedure outlined by ridgefamus is the one that's worked best for me. BTW, the problem of incorrect hard drive %usage occurs because software does not reorganize the drive until it completely reboots it. Similar to ISAM database reorgs us old mainframe database users used to deal with.

Reboot didn't seem to work, any other suggestion? I did it for 30 seconds, does it need to be longer?

This solved the problem perfectly...

http://www.dslreports.com/forum/r20829224-QIP64162-Your-Own

Hi

Just got the FIOS installed and have several boxes from VZ with it. One of which is the QIP6416-2. I was thinking of buying one off ebay. Can I use it with VZ? Do I have to get a cable card from them or can I log into vz.com and add the box serial number via the account online for it to activate?

By the way, anyone know the squence to format / clear the DVR? For some odd reason the one VZ gave me say I am using 27%, when I got nothing recorded.

Thanks,
KN

Don't try to buy a cable box offline. Bad idea. They will not work. Just go down to your local CO and get another one.

Don't try to buy a cable box offline. Bad idea. They will not work. Just go down to your local CO and get another one.

Verizon still have stores these days? I thought they closed them all and all they have are part of Verizon Wireless?

At least in California I don't recall seeing any. I have to call in, they send tech, blah blah blah..waste of time. I guess that one advantage with Cable Company, I can just walk into a local Time Warner and exchange a box any time I need.

i just got a new HD-DVR box installed in my kitchen, and i connected it to my samsung A450 via HDMI thru an Onkyo 674 receiver. i cant get audio to the TV speakers thru the reciever and HDMI. the manual says if this happens to convert the source's output to PCM...is this possible on the FIOS HD DVR? i was able to do this on my DVD player int he same room, but i cant get TV audio over the TV speakers...FWIW i have ceiling speakers throughout the kitchen that i used primarily for music, so the TV audio is only coming in over these speakers..on the receiver end i DID set the HDMI Audio OUT to ON...

I just got this box tonight.

Is there a way to change the aspect ratio so that when it goes to SD channels, it will stretch, but when its on a 1080 channel, your TV will stay 16X9?

The aspect button on the remote seems to be doing a whole lotta nothing

I just got this box tonight.

Is there a way to change the aspect ratio so that when it goes to SD channels, it will stretch, but when its on a 1080 channel, your TV will stay 16X9?

The aspect button on the remote seems to be doing a whole lotta nothing

Change the aspect ratio on your actual TV to 16x9. This will give you the desired effect.

The signal to noise ratio in this thread has suddenly gone way down. :(

You ain't kiddin...

My TV is already set to 16X9

The problem is when it goes to a SD Channel, it no longer stretches like my time warner box is. The button on the remote that says "aspect" doesn't allow me to do it either.

With TW, it would do that automatically for me.

Verizon still have stores these days? I thought they closed them all and all they have are part of Verizon Wireless?

At least in California I don't recall seeing any. I have to call in, they send tech, blah blah blah..waste of time. I guess that one advantage with Cable Company, I can just walk into a local Time Warner and exchange a box any time I need.

I Live in the Long Island, N.Y., your correct about them sending out a tech and wasting your time and theirs just to deliver a new box. I solved that problem by calling their tech support and asked for a trouble ticket to replace the box I had.
After convincing them I knew my stuff, (Motorola 6xxx boxes do not allow native signal pass through) they issued me a ticket and gave me the address of the Fios store nearby. New Box installed and problem remained!!! Another call and they acknowledge shortcoming of these boxes. They will not hold video signal outputs you set in the box after you shut them off. They seem to default to 720p. Thus each time you turn the box on you have to reset the resolution. Both of my 720p HDTV's, a Pioneer Elite & Panasonic Viera 600U face the same issue.

I have a letter into the Fios senior technical management regarding the issue. I will post their response when I get it. I had cable no such problem with cable's Scientific Atlanta boxes.:rolleyes:

Change the aspect ratio on your actual TV to 16x9. This will give you the desired effect.

You may be able to go into the Tech setup menu and change the output to 16x9(or full).
But why would you want to stretch an SD signal with all of its native noise and the picture distortion you will get? Just to fill the screen? Ugh....:eek:
;)

I almost never watch SD content (I hate it) but when I do, I would rather it stretched then have the bars on the side. Is it just not possible to do?

Just found the manual - It says to turn the box off, then hit menu on the front screen which should allow me to change the settings. Can anyone confirm this? Im not near my TV

Just found the manual - It says to turn the box off, then hit menu on the front screen which should allow me to change the settings. Can anyone confirm this? Im not near my TV

Make sure your system is on

On the box, in very fast order: press power off, Select, Menu.. if you did correct, the box will flash 16:9.

Then the setup menu will appear on your tv. You will see all of the number of USER Settings. starting with:
TV type
HDMI output
4:3 override ( HERE IS WHERE YOU CAN ALTER THE 4:3 PICTURE SIZE TO "STRETCH"
Additional HDMI settings(dead)

USE THE BOXES CURSORS TO MOVE BETWEEN THE SETTINGS AND WHEN FINISHED , HIT THE POWER BUTTON TO SET THEM.

These allow the fios box to do thinking for you.. I prefer to just set the screen size and HDMI output and 4:3 OVERRIDE.
When you turn the box back on you "should have" what you want.

you could go back and play around with the settings until your satisfied.

don't worry about screwing up as you can restore defaults at the bottom of the page.

You may have to master the speed in which you push the "Off, Select, Menu ", Until you get it right.;)

Heres the link to walk you through the USER set up:

http://broadband.custhelp.com/cgi-bin/broadband.cfg/php/enduser/std_adp.php?p_faqid=17653&p_created=1174587780&p_sid=Swxn6-9j&p_accessibility=&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ 9MTgsMTgmcF9wcm9kcz01OTIsOTg4JnBfY2F0cz0mcF9wdj0yLjk4OCZwX2N 2PSZwX3BhZ2U9MSZwX3NlYXJjaF90ZXh0PXVzZXIgc2V0dGluZ3M*&p_li=&p_topview=1

Awesome. Thanks guys~

My TV is already set to 16X9

The problem is when it goes to a SD Channel, it no longer stretches like my time warner box is. The button on the remote that says "aspect" doesn't allow me to do it either.

With TW, it would do that automatically for me.

NOT stretching standard def stuff is about the only thing this piece of garbage does right.

got it to work on one of the boxes, but i think the one that allows you to play the recorded shows to another TV won't work. Anyone else have this one that can confirm?

You may be able to go into the Tech setup menu and change the output to 16x9(or full).
But why would you want to stretch an SD signal with all of its native noise and the picture distortion you will get? Just to fill the screen? Ugh....:eek:
;)

That's highly dependent on how the TV handles the stretch. A decent TV will stretch the signal just fine. I've never had a problem with it.

Now, having the DVR handle the stretching is another thing. Never tried that.

It actually works good with the one box I have. automatically stretches and isnt very noticeable when it makes the switch.

By the way, I got a very small FiOS cable box in my kitchen. The guy said its small and looks better in the kitchen so I took it. He said theres no guide, which I guessed wouldnt matter. I didnt realize there is literally no on screen display at all. You have no idea what channel you're even on, which sucks especially with how they have their channels lined up so confusing to me (coming from TW). Going to have to get the regular box because this small one with no idea what channel it is, is pretty stupid.

Also, the media manager stuff sucks. You play music, and theres no fancy graphics or anything. And it seems a bit laggy.

Im going to cancel that service. Surprised they even charge for that.

So now Im going to swap out the HD-DVR that records to other rooms, because I cant change the 4:3 settings. And Im going to replace the small box in the kitchen with a normal one that shows me what channel Im on.

So far Im a bit dissapointed in FiOS. The people on the phone don't seem to know whats going on. I can't figure out what packages they do or don't have. Like the premium ones.. the pricing.. nobody seems to know. And I could have got a better deal if I had signed up on the internet, rather then phone (free first month), and they won't budge on that (which is retarded).

Picture and audio look great, and boxes aren't freezing like Time Warners. They did double my internet speeds too. Those are pluses. But yeah, Im a bit worried about the customer service so far, and Im not too pleased with this DVR in general (seems really laggy).

Actually, the packages are pretty straightforward, although some of the pricing specials (like the ones you get online and the one/two year contracts) are a bit obscure.

As far as the DVR goes, I'd settle for just being laggy. These stupid things don't record half the things I tell them too.

Has anyone found a permanent way to avoid the loss of dual buffers? I know the trick regarding restoring the dual buffers (recording one channel), but it seems the issue always returns.

I'm in the N.Y. area and got the full array of HD channels along with the latest software, but the problem still persists.

A decent TV will stretch the signal just fine. I've never had a problem with it.


That may be so, though when you change to a true 16.9 image on a an HD channel, the image is then overscanned and thus you now have to change the ASPECT again!

Has anyone found a permanent way to avoid the loss of dual buffers? I know the trick regarding restoring the dual buffers (recording one channel), but it seems the issue always returns.

As I don't do much TV recording, in laymens terms, what is the issue your describing with the FIOS DVR?

Thanks:)

By the way, I got a very small FiOS cable box in my kitchen. The guy said its small and looks better in the kitchen so I took it. He said theres no guide, which I guessed wouldnt matter. I didnt realize there is literally no on screen display at all. You have no idea what channel you're even on, which sucks especially with how they have their channels lined up so confusing to me (coming from TW). Going to have to get the regular box because this small one with no idea what channel it is, is pretty stupid.

This box was certainly a disappointment. I was trying to keep things neat in the kitchen using a 13" Studio Monitor and the Digital box, but alas eevn the spouse is fed up with it. So now I have to spend another $4 a month!

So now Im going to swap out the HD-DVR that records to other rooms, because I cant change the 4:3 settings. And Im going to replace the small box in the kitchen with a normal one that shows me what channel Im on.

I did my homework with this device and found out the severe limitations and the mandatory requirement to have to turn on the WiFi broadcast from the Action TEC modem. This was unacceptable as its broadcast range is sufficient enough to leave the confines of my home and make itself available to hackers etc

=So far Im a bit dissapointed in FiOS. The people on the phone don't seem to know whats going on. I can't figure out what packages they do or don't have. Like the premium ones.. the pricing.. nobody seems to know. And I could have got a better deal if I had signed up on the internet, rather then phone (free first month), and they won't budge on that (which is retarded).

I agree with you here. Through my persistence I was able to get directly to 2nd level techs and walk through every component in a typical installation and the "why's". They were very candid about how things are set up and why you needed it so. When I explained my situation, the offered realistic solutions , which so far meet my needs, except for the aforementioned above.

Picture and audio look great, and boxes aren't freezing like Time Warners. They did double my internet speeds too. Those are pluses. But yeah, Im a bit worried about the customer service so far, and Im not too pleased with this DVR in general (seems really laggy).

It seems I am not alone in my assessment of the service. This is a case of the car dealer telling you, "the car can do 200mph, its the fastest car on the road!", where you respond, "thats great, but were finding out it needs service after every family member drives it"![:rolleyes:

Has anyone found a permanent way to avoid the loss of dual buffers? I know the trick regarding restoring the dual buffers (recording one channel), but it seems the issue always returns.


I'm also looking for a solution. Here in Dallas (still waiting on the the new channels etc.) or at least my box, the status of the buffers is hit and miss. Sometimes I'll need to restore and then it will work for a varying length of time before resetting.

As mentioned above this (http://www.zatznotfunny.com/2008-08/the-verizon-fios-tv-16-update/#more-4175) post indicated that 1.6 was to have concurrent 60 minute buffers.

Do you have 1.6? are the buffers (when working) as described? Thanks.
KB

Im still on 5.93 here in Plano. We seriously need an upgrade as my DVR reboots randomly for some reason. Hope it will fix the problem. Is there a way to force the upgrade?




I'm also looking for a solution. Here in Dallas (still waiting on the the new channels etc.) or at least my box, the status of the buffers is hit and miss. Sometimes I'll need to restore and then it will work for a varying length of time before resetting.

As mentioned above this (http://www.zatznotfunny.com/2008-08/the-verizon-fios-tv-16-update/#more-4175) post indicated that 1.6 was to have concurrent 60 minute buffers.

Do you have 1.6? are the buffers (when working) as described? Thanks.
KB

Has anyone heard any rumors of when the next update will come for this box? I've been waiting a long time for remote access from other HD boxes and fixes to some problems we've all noticed.

Anyone?

Look at posting dates for new Image 1.6. Like CA is 8/19

Thanks. I found the following in a post, not here, but dslreports through a google search:

8/5 Portland (VHO12) and Seattle (VHO13)
8/19 Texas (VHO1) and California (VHO3)
9/3 Silver Spring (VHO4), Richmond (VHO9) and Norfolk (VHO9a)
9/9 Queens (VHO5) and Burlington (VHO6)
9/16 Florida (VHO2), Ft. Wayne (VHO10) and Pittsburgh (VHO11)
9/25 Freehold (VHO7) and Phila.. (VHO8)

Also - the fixes. Not sure why non of this was posted on AVSFORUM from what I searched:

- QIP6200/7100 will now work as terminals allowing HD streaming with MRDVR

-Second set of Favorites

- New widgets to be released soon for example ESPN Fantasy Football to coincide with football season

- Interactive TV features will only work with CNBC to begin with for Olympics coverage

-Games...downloadable to the box such as Chess and Sudoku

-New secret key codes to allow for easier troubleshooting

-Self diagnostics menu to help diagnose issues

-Various bug fixes

-the logic controlling the LED writes to keep the clock in sync with real time. currently, the LED is NOT THE CORRECT TIME and does not represent when a DVR starts or stops

Here's a link: http://www22.verizon.com/ResidentialHelp/FiOSTV/General%20Support/Top%20Questions/QuestionsOne/Learn%20about%20the%20latest%20updates%20to%20FiOS%20TV.htm

Also - the fixes. Not sure why non of this was posted on AVSFORUM from what I searched:

- QIP6200/7100 will now work as terminals allowing HD streaming with MRDVR

-Second set of Favorites

- New widgets to be released soon for example ESPN Fantasy Football to coincide with football season

- Interactive TV features will only work with CNBC to begin with for Olympics coverage

-Games...downloadable to the box such as Chess and Sudoku

-New secret key codes to allow for easier troubleshooting

-Self diagnostics menu to help diagnose issues

-Various bug fixes

-the logic controlling the LED writes to keep the clock in sync with real time. currently, the LED is NOT THE CORRECT TIME and does not represent when a DVR starts or stops

Here's a link: http://www22.verizon.com/ResidentialHelp/FiOSTV/General%20Support/Top%20Questions/QuestionsOne/Learn%20about%20the%20latest%20updates%20to%20FiOS%20TV.htm

I had posted the clock info and there was another post with most of the rest - most likely wiped out with the AVS Database crash that wiped out a week of posts.

.

By the way, I got a very small FiOS cable box in my kitchen. The guy said its small and looks better in the kitchen so I took it. He said theres no guide, which I guessed wouldnt matter. I didnt realize there is literally no on screen display at all. You have no idea what channel you're even on, which sucks especially with how they have their channels lined up so confusing to me (coming from TW). Going to have to get the regular box because this small one with no idea what channel it is, is pretty stupid.


I had the same problem with one of our DCT700's - where you couldn't see what channel you were on or even see the channel digits as you entered them. But it turns out the box can do these things, but they have to reactivate the boxes. When they do this, you not only see what channel you are on, but also the current time at the bottom of the screen.

Also, the menu key on the remote will start working and bring up a mini-menu for the box.

Of course, there is still no program guide, but at least it makes the box somewhat usable. As an FYI - we couldn't get one of our other of these DCT700 to work initially, just always a black screen. Turned out the box was defective - so after they finally sent someone to look at, they replaced it and it worked fine.

I had posted the clock info and there was another post with most of the rest - most likely wiped out with the AVS Database crash that wiped out a week of posts.

Well I guess that would explain why I couldn't find it. Didn't know there was a crash.

The Hard Drive is still 160GB :( but it appears the eSata connection is live. Thank goodness for small favors.
.

This seems to contradict earlier posts on here that said the port was disabled. Maybe there was a firmware update? Does anyone know the status of this? I'd love to know if we can extend the current internal HDD.

Uhhh...call Vzn tech support and ask them.

This seems to contradict earlier posts on here that said the port was disabled. Maybe there was a firmware update? Does anyone know the status of this? I'd love to know if we can extend the current internal HDD.

I posted that from information that I was given by a high level tech in Dallas for FiOS while we were working on another issue. However, the original problem was finally escallated with a conference call to the NJ office w/ the head of FiOS's STBs. Of course I asked him about the new DVRs while troubleshooting an issue and he indicated the initial rollout still does not have the eSata port active, but there are plans for it to be in a future firmware update, which he lead me to believe was early 2009 :mad:

That may be so, though when you change to a true 16.9 image on a an HD channel, the image is then overscanned and thus you now have to change the ASPECT again!

If I understand what you are saying, this is one of the advantages, in my mind, of choosing 480 override. When I switch between HD and SD content the tv is set to choose 16:9 display for HD and zoom (though it could be stretch if one prefers that) for SD. It's all done automaticamente in the Samsung.

This seems to contradict earlier posts on here that said the port was disabled. Maybe there was a firmware update? Does anyone know the status of this? I'd love to know if we can extend the current internal HDD.


Interesting.. When I ordered FIOS last week and specifically asked about external storage, the sales person had to get a supervisor. I again asked about external storage via the eSATA port. The supervisor responded with an "all ports are unblocked and active sir."

We'll see this weekend....!

I'm looking at switching over from TWC to FIOS when it becomes available in my building next month. I'm probably going to have a bunch of questions before I make the switch, this is the first. I want to make sure the remote is going to work with all my system components so I checked out the setup guide for the Phillips PC1445302 and was disappointed to find there is no code for Arcam amps or receivers. So I'm wondering if anyone has succesfully used the remote with Arcam components.

If not, then I'd like to know if anyone has had success operating the 6416 with Universal Remote's UR5U-8700L (http://www.universalremote.com/product_detail.php?model=138). This is the remote TWC provides with the SA 8300HD DVR. I rather like this remote and I have an extra that I will hang onto after I terminate TWC. This remote does operate my Arcam amp (not perfectly, but well enough), and accoridng to the web page it is entirely capable of operating Motorolla STB's. So this might be a good solution for me.

I'd prefer not to resort to something like a harmony remote because I'm not a fan of soft-buttons (nor investing much money in a remote), so please don't suggest this unless it's the only option.

Any thoughts?

The 6416 is 2 years old. Any news on when Verizon will move on to a newer model? They are just not competitive yet on the DVR front with DirecTV.

How many days in advance can you record a program with the Fios DVR?

Usually the guide is updated to 13-14 days. You can set an individual recording once the show appears in the guide, so 2 weeks ahead. A series can be set to record automatically and forever into the future.

I switched from Comcast to Fios, and besides picture quality, the DVR is worse.

1. It's laggier than the standard Comcast firmware.
2. Can't switch between tuners
3. Can't watch a DVR recording and hit the last channel button to go back and forth between the last watched tv channel and the DVR record. I typically do this when a commercial on live tv comes on, hit the last button, go to the DVR recording, watch that for 2-3 minutes, hit the last button, go back. If mike and mike are talking about baseball, hit the last button again to the dvr record. I miss this feature.
4. Series subscriptions are not handled as well as even Comcast. Comcast's software isn't stellar, but it generally recorded what I wanted it to record, fios was missing several episodes when I set it to record new eps only. There's no setting to get all the repeats of a show like the various home improvement shows that I like to watch.
5. Added series feature is not as good, it's too basic and needs some of the features lacking from Comcast and Tivo. I liked knowing how many eps that were set to record. It doesn't allow you to set the settings right away, you have to go back thru the dvr menu, find the series or one time record and set it up (some sports needs to be tweaked so I won't miss the end of a game or boxing match) And I doubt the series can be set once, then last for years picking up new seasons. I had 80 plus series at one point on my comcast and it did a decent job, I don't think the verizon dvr could handle that many.

Overall, I'm quite disappointed. Even moreso that I can't use my own router on my network, and is having a hard time getting the actiontech to recognize my wifi bridge. At least VOD works reliably, but...being such a newbie at networking, it's a pain.

Has their been a fix for this unit(I have the QIP6416-2) for the vertical bar distortion on the left and right of HD screens when attached to a TV using HDMI?

I just signed up to FiOS and was highly disappointed when I had to swap out the HDMI for a component connection due to this problem. I then looked here and elsewhere for information and found lots of chatter in late 2007 about it "almost" being ready to send out. But last I checked it's getting to late 2008, and I'm still experiencing this problem.

I figured I'd ask here 1st, rather than get stuck on hold for an hour and be lied to/get someone without a clue wasting my time.

TIA

I switched from Comcast to Fios, and besides picture quality, the DVR is worse.

I switched from Comcast in January of this year.

1. I find just the opposite. With the Comcast DVR I would often press a button several times with no reaction from the DVR, then about 15-30 seconds later all of a sudden the DVR would go nuts executing every button press that it had queued up. For me, the Verizon version responds to each button press immediately.

2. True. This one doesn't bother me much, but I can see if you were recording two shows simultaneously and wanted to flip back and forth between them that the lack of this feature would be a real pain.

3. This one bugs me a bit too. Sometimes I'll pause a DVR recording too long and it'll stop playback. To get back to where I was I can't just hit Prev and have it start playing. On those occasions I miss the feature as well.

4. I disagree here. I prefer the Verizon software. Initially the change was quite jarring, but now that I'm used to it I prefer it. Except for about a week after the new HD rollout, it's always recorded what I want it to record. There is a setting to record all episodes of a show, it's the first option when you modify a series recording (First Run & Repeats I think it's called). I'm currently recording Quantum Leap on Ion and it's getting everything. I'm having trouble with Stargate: Atlantis and Eureka. I've had to set them to "First Run & Repeats" because the guide data doesn't flag new episodes correctly. I've been assuming this is Sci-Fi's fault though. The DVR is only as good as the guide data's accuracy.

5. I thought the current firmware allowed you to select "Series Options" on the confirmation page that appears after you set a series recording. I remember seeing it had been made easier. As to it lasting for years, I can't speak to that, but my series recording for Terminator: Sara Conner Chronicles has started picking up the repeat episodes they've been running the last couple of weeks.

There are instructions on DSL Reports for using the ActionTec as a bridge with your own networking equipment. If you're a newbie at networking, why not just use the ActionTec? I originally tried to tie it into my Linksys, but realized that the ActionTec did everything I needed it to do, so why was I torturing myself trying to get it to work. On the plus side (vs. Comcast) if you ever call for support they won't tell you, "We don't support routers, you'll have to connect the modem directly to your computer first."

Interesting.. When I ordered FIOS last week and specifically asked about external storage, the sales person had to get a supervisor. I again asked about external storage via the eSATA port. The supervisor responded with an "all ports are unblocked and active sir."

We'll see this weekend....!

Wanna bet that the supervisor was referring to the network ports on the router? That's probably the only context in which they use the word "port." Since those holes in the DVR aren't used for anything, they never came up in the training, and would not be associated with the word "port."

2. Doesn't the Last button toggle between the two tuners? That's what I use it for, mostly. The buffering still isn't reliable, but I think it works if you use 3 digit codes to get to the channels.

I liked the ability of the Comcast Last button to toggle in and out of the DVR, too; that was a slick bit of functionality.

I miss the fact that the Comcast DVR, when looking at a to-be-recorded listing, would go directly to that listing in the guide if you hit the Guide button. That made editing the selections easier.

I hate that the FIOS guide, when you look at a show's Info from the guide, snaps back to the channel listing of the channel you are watching, not the channel you were looking at in the guide. (does that make sense?) I spend so much time navigating back to my previous point in the list and avoid looking up info when in the guide, for that reason. I just skip over movies if I don't recognize the title to avoid this annoyance.

Our VOD menu is so slow on both our DVR and our HD box that it's almost unusable if you don't know exactly where you are navigating to. Some of the quirks of the DVR are annoying, but this is probably the failing that might ultimately send me back to Comcast for tv/phone/internet.

Oh yeah, while I'm complaining, why isn't all the info kept for DVR'ed shows. I like to be able to see who's in a movie I recorded without having to go to IMDB.

2. Doesn't the Last button toggle between the two tuners? That's what I use it for, mostly. The buffering still isn't reliable, but I think it works if you use 3 digit codes to get to the channels.It does, except when it doesn't. :) If you're recording, say, channel 507, and then you tune to channel 508, there is a buffer for each channel. But if you then tune to channel 509, you lose the buffer for channel 508, since the DVR is using one buffer to record 507.

I switched from Comcast to Fios, and besides picture quality, the DVR is worse.


In most markets that Comcrap has built the system, they use Motorola Equipment, In some markets (primarily markets they purchased from others) they use Scientific Atlanta. What DVR was used in your market?

Ok, I'm on day one of FIOS... Please let me know if its possible to do the following:

1) Is there a way to search for a particular actor, and then have all movies with that actor recorded (like a series recording for that actor).

2) If I set up a one time future recording, is there a way to make it "keep" that show until manually erased? The only options seem to be change start/end time... Do I have to wait until after its recorded to do that?

3) Is the only way to remove channels from the guide by making all channels "favorites" and then removing channels from favorites? If this is the only way, can you make the guide open up to "favorites" by default?

4) I tried searching for "2008 Olympics" and found several shows, but not "all" of the olympics were listed. Also, why does it break the olympics into several folders?

EDIT:
*** 5) Is there anyway to make the DVR NOT show the time when its turned off?? I just want a nice dark display - or will I be breaking out the black tape?

Thanks!

5) Break out a dark color tape, like red. You'll be able to see some of it when it's on. Be careful to not cover the IR sensor.

I don't think you'd like most of the answers, but...
3) The Favorites button on the remote brings up the guide with only the favorite channels displayed.

I also switched from Comcast to Verizon Fios and experienced the same uneasy feelings like yours. However, you'll get used to the new GUI and find out it is a tad better. IMO, the GUI is in the order Tivo > Fios > Comcast. However, I've returned the Tivo HD due to higher cost since I am getting 50% off my Fios HD DVR service for one year. After that, I'll use the Motorola STB HD (QIP6100) + Hauppauge HD PVR + HTPC combo as an alternative route.
I switched from Comcast to Fios, and besides picture quality, the DVR is worse.

1. It's laggier than the standard Comcast firmware..
I don't know. Maybe I was on 15/2 Mbps internet option so the guides will be faster?
2. Can't switch between tuners
3. Can't watch a DVR recording and hit the last channel button to go back and forth between the last watched tv channel and the DVR record. I typically do this when a commercial on live tv comes on, hit the last button, go to the DVR recording, watch that for 2-3 minutes, hit the last button, go back. If mike and mike are talking about baseball, hit the last button again to the dvr record. I miss this feature.
These are inter-releated and it's strange to know you couldn't do it.
4. Series subscriptions are not handled as well as even Comcast. Comcast's software isn't stellar, but it generally recorded what I wanted it to record, fios was missing several episodes when I set it to record new eps only.
I did not experience this.
5. Added series feature is not as good, it's too basic and needs some of the features lacking from Comcast and Tivo. I liked knowing how many eps that were set to record. It doesn't allow you to set the settings right away, you have to go back thru the dvr menu, find the series or one time record and set it up (some sports needs to be tweaked so I won't miss the end of a game or boxing match) And I doubt the series can be set once, then last for years picking up new seasons. I had 80 plus series at one point on my comcast and it did a decent job, I don't think the verizon dvr could handle that many.
I agree that Tivo is way better, still you can look at the Fios Upcoming Record to find out.. Frankly, I haven't paid much attention to these features so there is no ground for me to talk about it!

Even moreso that I can't use my own router on my network, and is having a hard time getting the actiontech to recognize my wifi bridge. At least VOD works reliably, but...being such a newbie at networking, it's a pain.
Agreed. It was a pain for me too, at the first few weeks. After that, with some tweaks here and there, I could have my own N-wireless router (in addtion to the included ActionTec) with a separated, addtional N-wireless network to stream my HD media

mat123,

The eSATA ports may be active but the DVR software does not recognize an external Hard Drive if plugged in there.

The interface and reliability of the recording also falls short of the Cox DVR boxes I had before. (Example: It frequently fails to record Pardon the Interuption on ESPN and The Closer on TNT. I fear what will happen if I set up several shows this Fall)

mat123,

The eSATA ports may be active but the DVR software does not recognize an external Hard Drive if plugged in there.
I am wondering if it recognized the WD 500GB My DVR Expander that worked with SA and Tivo?

I am wondering if it recognized the WD 500GB My DVR Expander that worked with SA and Tivo?

It will once they activate the eSata function in the firmware - not before then.

I switched from Comcast to Fios, and besides picture quality, the DVR is worse.

1. It's laggier than the standard Comcast firmware.


Not having used Comcast (and then again, some Comcast Systems are SA and some are Motorola) it impossible for me to compare - however, I believe the channel change does take more time than most of the other STBs/Systems I have seen (which is strange considering usually it is resolution change that slows it down) and my belief is the cause is the unit does a new HDMI handshake each time the channel is changed, where the other units are not as strict in the implementation.

Thanks for the replys. With comcast I used a motorola dvr, the 120GB dual dvr model. The reasons why I switched was comcast was significantly more expensive, download caps (would reset my modem if I was downloading too heavily, something I didn't do that often), and crap quality on regular digital channels, especially after they went all digital.

Was hoping Verizon was going to be significantly better, and they are on the channel quality front, plus more channels. Just that their dvr software is missing a few key features, and doesn't seem to be as reliable. Comcast wasn't as crappy as some would have liked it to be. They are a disgusting corporation that acts like a mafia...but that's besides the point.

The laggy issue improved with new batteries on the remote. It was probably confusing the thing.

One last thing I forgot to mention, the search feature is just too confusing on FiOS. Many times I'd try to find some sports that I know are going to be on in a few hours, couldn't find it in the search menu. That whole part needs to be reworked to something that makes sense. Not saying comcast's way was perfect, but its easier.

That's enough ******** for today.

Has their been a fix for this unit(I have the QIP6416-2) for the vertical bar distortion on the left and right of HD screens when attached to a TV using HDMI?

I just signed up to FiOS and was highly disappointed when I had to swap out the HDMI for a component connection due to this problem. I then looked here and elsewhere for information and found lots of chatter in late 2007 about it "almost" being ready to send out. But last I checked it's getting to late 2008, and I'm still experiencing this problem.

I figured I'd ask here 1st, rather than get stuck on hold for an hour and be lied to/get someone without a clue wasting my time.

TIA

This fix is in. When Verizon is going to release the code that includes this fix I cannot say because I don't work for them, but don't stress it for much longer because it's on its way :)

I just got the software update to the box, v 1.6.0 build 06.86, data object v 06.87. The green line issue is gone when my Sony is set to full pixel. If I leave it set that way, I get to see everything on channels that broadcast everything. Of course, this also means that I'll see everything they do wrong as well.

If you don't have the update yet, you can still use HDMI, just change the setting of your TV so it won't show all pixels. For example, on my set, I have "full pixel" or "Normal"

I just got the software update to the box, v 1.6.0 build 06.86, data object v 06.87. The green line issue is gone when my Sony is set to full pixel. If I leave it set that way, I get to see everything on channels that broadcast everything. Of course, this also means that I'll see everything they do wrong as well.

If you don't have the update yet, you can still use HDMI, just change the setting of your TV so it won't show all pixels. For example, on my set, I have "full pixel" or "Normal"

So how is the update so far. Big changes?

Heck yeah! I can now access HDDVR recordings from my HD box (6200). There are some other features like 2 favorite channel groups you can set up instead of the 1, new widgets, games like my DirecTV boxes had (different but same concept). A "what's hot on FIOS" option in the menu that lets you see what other people are watching on FIOS (not sure where they get the data from though.....are they watching us?).

I'm just happy happy happy that I can now access my DVR from my bedroom now.

FYI - for those that get the update and try the DVR button on the 6200, but get the "DVR is not authorized message" let me save you some time (took me about 4 hours and several phone calls). Call tech support and have them remove the 6200 from your account and add it back in. That was my fix. Up to that point, we unplugged everything, plugged in the HDDVR, then the 6200, then the 2500 (sorry, still won't get HD content off the DVR ;-) ). They sent some signals to my boxes which didn't do anything either.

What's the difference between the 7216 and the 6416 DVR's that are shown on the website?

What's the difference between the 7216 and the 6416 DVR's that are shown on the website?

There are two significant differences. The 7216's have a different Broadcom processor chip, therefore having different firmware. This is significant because it allows the 7216s and 7100s to have removable security. The built in CableCard (called M-Card) is now removable from the back of the 7216s and if your TV has a CableCard slot, you can slide the M-Card into the back of the TV and it will allow your TV to decode and display encrypted services. You would not have the guide and all the other things that come with the app, but you don't need a cable box if you were to do this. This capability is require by new FCC mandates. You can look them up and read about the new FCC mandates if you'd like, but that's a long explanation. Also the 6416s are no longer being made, although they are still available and work perfectly fine, and the 7216s will be the replacement. Next generation box with new processor, host box firmware, and removable security... I supposed that's three differences, not two :)

There are two significant differences. The 7216's have a different Broadcom processor chip, therefore having different firmware. This is significant because it allows the 7216s and 7100s to have removable security. The built in CableCard (called M-Card) is now removable from the back of the 7216s and if your TV has a CableCard slot, you can slide the M-Card into the back of the TV and it will allow your TV to decode and display encrypted services. You would not have the guide and all the other things that come with the app, but you don't need a cable box if you were to do this. This capability is require by new FCC mandates. You can look them up and read about the new FCC mandates if you'd like, but that's a long explanation. Also the 6416s are no longer being made, although they are still available and work perfectly fine, and the 7216s will be the replacement. Next generation box with new processor, host box firmware, and removable security... I supposed that's three differences, not two :)

whoa there.

you cannot simply slide the cable card out and plug it in your tv.

The TV has a certain MAC address (which is different than the DVR MAC Address). The 2 have to be mated in the system - and if you take a mated cablecard out of a DVR or STB and put it in any other device, it will not have the proper MAC address for Conditional Access and you will not get a decrypted signal.

whoa there.

you cannot simply slide the cable card out and plug it in your tv.

The TV has a certain MAC address (which is different than the DVR MAC Address). The 2 have to be mated in the system - and if you take a mated cablecard out of a DVR or STB and put it in any other device, it will not have the proper MAC address for Conditional Access and you will not get a decrypted signal.

Understood. For further clarification, the user would call their cable provider and give them the host ID number displayed in the menu of the TV. The provider (Verizon) validates the host via their DAC and sends information to the cablecard allowing the cablecard to mate with the host. Mating is an exchange of encryption keys that allows 3DES encryption across the cablecard-host interface. Without a validated host, the cablecard will not transmit "high-value" (DCII encrypted, CCI>0) content. I just wasn't sure how much information was needed but I appreciate the challenge of explaining in greater detail :)

I just got the software update to the box, v 1.6.0 build 06.86, data object v 06.87. The green line issue is gone when my Sony is set to full pixel. If I leave it set that way, I get to see everything on channels that broadcast everything. Of course, this also means that I'll see everything they do wrong as well.


I had Verizon installed this past Sunday (8/24), so I'm not that familiar with how the software updates work. Does Verizon send the software update to the QIP6416 and it automatically updates itself or do we have to call and request the update? I believe I have the 1.5 build.

If you don't have the update yet, you can still use HDMI, just change the setting of your TV so it won't show all pixels. For example, on my set, I have "full pixel" or "Normal"

I have the Sony KDS-55A3000 HDTV. Do you know where in the menu you can change the setting you mention above? I don't remember seeing this option in the menu categories.

In my own opinion, I don't see any picture quality improvements from Cablevision. I have the 6416 outputting 1080i, which the 55A3000 takes and de-interlaces into to its native 1080p display. Maybe the 55A3000's scaler/de-interlacer isn't very good, but I was really hoping to get a better picture from Verizon!

Any help would be appreciated

I have the Sony KDS-55A3000 HDTV. Do you know where in the menu you can change the setting you mention above? I don't remember seeing this option in the menu categories.See page 36 of the manual (http://www.sonystyle.com/wcsstore/SonyStyleStorefrontAssetStore/pdf/KDS50A3000.pdf).

This fix is in. When Verizon is going to release the code that includes this fix I cannot say because I don't work for them, but don't stress it for much longer because it's on its way :)

WOW!! You were correct. I just swapped out component for HDMI and no more far right/left vertical bat ugliness anymore. Woo Hoo!!!!

The software updates are automatic. Verizon just sends them down. Usually in the wee hours of the morning.

My TV is also 1080P native. You may need to calibrate your TV now that it's getting a real HD picture :-) Seriously, out of the box my TV picture didn't look good. I did some calibrating and it looks like 3D on some broadcasts.

Understood. For further clarification, the user would call their cable provider and give them the host ID number displayed in the menu of the TV. The provider (Verizon) validates the host via their DAC and sends information to the cablecard allowing the cablecard to mate with the host. Mating is an exchange of encryption keys that allows 3DES encryption across the cablecard-host interface. Without a validated host, the cablecard will not transmit "high-value" (DCII encrypted, CCI>0) content. I just wasn't sure how much information was needed but I appreciate the challenge of explaining in greater detail :)

No problem - just do not want people to think they can slide a card between units at will and it will work - as people are used to this with PC Cards.

Is it possible to determine which stations are broadcasting HD in 1080i and which are 720p? Seems like some of the stations are sharper than others.

Is it possible to determine which stations are broadcasting HD in 1080i and which are 720p? Seems like some of the stations are sharper than others.

My TV remote has an info button that is different than the STB info button. My TV info button tells me exactly what kind of signal is being received - 480i, 480p, 720p, 1080i, 1080p. Also, some stations upconvert SD material to whatever format they are broadcasting to give the allusion of HD(I think Animal Planet does this a lot). So in those cases, even knowing what type of signal you are getting is not going to tell you the true story.

Is it possible to determine which stations are broadcasting HD in 1080i and which are 720p? Seems like some of the stations are sharper than others.

NBC, CBS, HBO, HDNET all broadcast in 1080i. FOX, ABC, ESPN, ESPN2 broadcast in 720p.

WOW!! You were correct. I just swapped out component for HDMI and no more far right/left vertical bat ugliness anymore. Woo Hoo!!!!

Sorry I couldn't tell you more. I work for Motorola and have to be careful about the info I release without permission. Don't need to lose the job but I'll give you answers to the questions I'm allowed to answer. :)

Does the media manager stuff (pics and music from the computer) work on the HD boxes that are not DVR's after the 1.6 upgrade?

The Verizon IMG 1.6 page (http://www36.verizon.com/fiostv/web/Unprotected/Newfeatures.aspx) for some features says:
"*To access this feature, customers must use an ASTB (Advanced Set Top Box): High Def STB, High Def DVR or Standard Def DVR"

I was hoping I could access music stored on a computer from the HD non-DVR boxes as it would provide access to my music library to most rooms of my house.

Any chance someone with the 1.6 upgrade and a HD non-DVR box could check?

Thanks.

It looks like the only way you'll be getting your music around the house is if you DVRd it from MTV. At least with the Motorola 6200 box, can't say with the 7xxx series. You get to the Media manager stuff from the menu. I didn't see it on my HD box. Sorry!

There are two significant differences. The 7216's have a different Broadcom processor chip, therefore having different firmware. This is significant because it allows the 7216s and 7100s to have removable security. The built in CableCard (called M-Card) is now removable from the back of the 7216s and if your TV has a CableCard slot, you can slide the M-Card into the back of the TV and it will allow your TV to decode and display encrypted services. You would not have the guide and all the other things that come with the app, but you don't need a cable box if you were to do this. This capability is require by new FCC mandates. You can look them up and read about the new FCC mandates if you'd like, but that's a long explanation. Also the 6416s are no longer being made, although they are still available and work perfectly fine, and the 7216s will be the replacement. Next generation box with new processor, host box firmware, and removable security... I supposed that's three differences, not two :)

So the new DVR has the same size HDD? I thought the new ones would have a larger drive. I also thought the new ones were no longer made by Motorola?

Does the USB port deliver power when the DVR is "off"?

I want to use it to power an IR -> BT converter for my PS3. I need to have the converter powered on even if the DVR is off, as I don't sequence on the DVR when using the PS3 for movies.

So the new DVR has the same size HDD? I thought the new ones would have a larger drive. I also thought the new ones were no longer made by Motorola?

The new boxes have the same HDD space. When that is going to change I can't say because I don't know. As far as the new boxes being made by someone else, I haven't heard such news, but if that's the case, I guess I'll find out when they give me the old pink slip.

Does the USB port deliver power when the DVR is "off"?
I can't confirm from use, but I've read that it is powered. People have used the port to charge cell phones. The DVR is never truly "off" anyway.

Does the USB port deliver power when the DVR is "off"?

I want to use it to power an IR -> BT converter for my PS3. I need to have the converter powered on even if the DVR is off, as I don't sequence on the DVR when using the PS3 for movies.

I have used it to charge an iPod, so it should work.

^ Thanks guys. That's great news for me.

I have an interesting problem to ponder I use a Verizon QIP6416-2 (FIOS) single STB in house... it's software is release 1.5.0 build 05.93

I have for a period of time, had where sd channels would have random audio drop-outs for 2-5 seconds. video looked intact. I contacted Verizon, of course they blamed my monitor equipment. So, I purchased a new LCD, installed it to the HDMI interface. Well, the SD channels still have the audio drop-outs, making the monitor not the issue, but when you view HD channels, audio has no drop-outs.

So I guess it's a compression issue, I tried the idea of using component connectivity. Now when you try the SD channels no drop-out, including the HD. I have tried various resets, and left the system off -unplugged for 24 hours. no correction. Also, I found the DVR records those drop-outs too when it's a SD channel and using the HDMI -- but the component connection no dropout.

I tried two DVD players with HDMI connections with upscale. No dropouts and I tried my other LCD and it too has the same issues.

Another cause of concern, we have had the STB just reset itself for no reason. but that occur 3-4 months ago, we have not had those failure since.

Any ideas??

I have an interesting problem to ponder I use a Verizon QIP6416-2 (FIOS) single STB in house... it's software is release 1.5.0 build 05.93

I have for a period of time, had where sd channels would have random audio drop-outs for 2-5 seconds. video looked intact. I contacted Verizon, of course they blamed my monitor equipment. So, I purchased a new LCD, installed it to the HDMI interface. Well, the SD channels still have the audio drop-outs, making the monitor not the issue, but when you view HD channels, audio has no drop-outs.

So I guess it's a compression issue, I tried the idea of using component connectivity. Now when you try the SD channels no drop-out, including the HD. I have tried various resets, and left the system off -unplugged for 24 hours. no correction. Also, I found the DVR records those drop-outs too when it's a SD channel and using the HDMI -- but the component connection no dropout.

I tried two DVD players with HDMI connections with upscale. No dropouts and I tried my other LCD and it too has the same issues.

Another cause of concern, we have had the STB just reset itself for no reason. but that occur 3-4 months ago, we have not had those failure since.

Any ideas??


I had some similar problems of audio dropouts on my 6416-2 box. Despite several phone calls and attempts to fix them, these issues were never resolved. I left FiOS because of this crappy box. If they come out with a new box that is more stable and reliable, I might come back.

Until then, I'm no longer beta testing Verizon's equipment for them while I pay for the service. No, I was not part of any official beta testing group for Verizon. But when they released a box this bad, their paying clients effectively became their paying beta testers.

I've had the audio fade out for a second or so on Comcast Sportsnet HD a few times during some Phillies games. I don't recall the details, but it was annoying.

Last year, I listened to some NHL games (hockey) over local WIP 610 AM internet. The audio faded for a few seconds every couple of minutes. This was a live "free" feed. Me thinks that this is a form of copyright protection.

Hey Gang,

Just ordered FIOS triple play. I am getting 1 HD set top box and 1 HD DVR Media box. In the Comcast world (see ya !) I could only set one resolution on the box. When I was in NJ with Cablevision, the box would pass thru whatever the resolution was so I could watch 720p or 1080i automatically.

Will my FIOS boxes do this, or am I stuck w/ picking one resolution?

I hope I see a big PQ improvement either way. The Macroblocking on Comcast was pure junk !!!!

Hey Gang,

Just ordered FIOS triple play. I am getting 1 HD set top box and 1 HD DVR Media box. In the Comcast world (see ya !) I could only set one resolution on the box. When I was in NJ with Cablevision, the box would pass thru whatever the resolution was so I could watch 720p or 1080i automatically.

Will my FIOS boxes do this, or am I stuck w/ picking one resolution?

I hope I see a big PQ improvement either way. The Macroblocking on Comcast was pure junk !!!!

One Resolution.

Bah. Is the PQ in FIOS really that much bettern then Comcast? I thought the one resolution Moto Box that Comcast gave me was partially to blame. Since that part of the equation is equal, am I doing myself a service by switching?

Bah. Is the PQ in FIOS really that much bettern then Comcast? I thought the one resolution Moto Box that Comcast gave me was partially to blame. Since that part of the equation is equal, am I doing myself a service by switching?

Yes it is, there was an entire thread in the HDTV programming area dedicated to this comparison. The reason has nothing to do with the Moto Box, more to do with compression and bit rate of the broadcast as delivered by FIOS. FIOS delivers the signal without any compression, Comcast from what I've heard (I don't have comcast at home to compare) is compressed to the point that it suffers in comparison.

The difference in PQ is not just in HD, but in SD as well. Another post listed the resolution and bit rates used for HD and for SD in FIOS, and the SD statistics were high.

Ultimately, you have to see for yourself, and as you've mentioned you ordered the triple play. I think you'll be pleased as I was.


Added.....

And I found the link!

http://www.avsforum.com/avs-vb/showthread.php?p=13393488#post13393488

Here is a very thorough comparison and discussion on why there is a large PQ difference.

Hey Gang,

Just ordered FIOS triple play. I am getting 1 HD set top box and 1 HD DVR Media box. In the Comcast world (see ya !) I could only set one resolution on the box. When I was in NJ with Cablevision, the box would pass thru whatever the resolution was so I could watch 720p or 1080i automatically.

Will my FIOS boxes do this, or am I stuck w/ picking one resolution?

I hope I see a big PQ improvement either way. The Macroblocking on Comcast was pure junk !!!!Have had my FIOS boxes for a week, and as far as I can see, all HD comes over at the same resolution, which is menu-selectable (mine is at 1080i) (there is a selection you can make, but ALL HD comes over with that resolution), while the SD can be selected by you to output as 480i or 480p.

Where are we with the 1.6 update? anyone in Texas get it yet?

Software as currently configured appears to not have a native pass-through option.

Probably to allow channel surfing on TVs that are slow to change modes.

Should be a user option, but not yet.

Software as currently configured appears to not have a native pass-through option.

Probably to allow channel surfing on TVs that are slow to change modes.

Should be a user option, but not yet.

It's not software limitation, it is a hardware limitation of moto boxes.

i've been reading through this thread as much as i can but i'm not sure the answers to my questions are in here!

we recently moved to a verizon fios area and left behind our time warner dvr (which i thought i hated, but turns out to be much more intuitive than verizon). i'm getting used to the whole verizon dvr interface, but i'm not sure if it actually can do any of the things i want it to. i've been playing around with it and i figured out how to change some settings and i'll deal with some of the annoyances (no recording 1 minute early or over?!) but the rest of my questions are pretty big:


1. when i pause live tv (or a show that i had recorded) it starts playing after about 30 minutes, but it jumps live. this is definitely a bad thing as i often have to pause a game or something and i definitely don't want it jumping live on me.

2. i'm finding that the dvr sometimes decides something isn't new when it is or records a repeat that it thinks is new. is that just a glitch i have to deal with?


now that i'm sitting here, i can't remember the other big ones. blame it on a tired sunday. anyway, anyone know if there's a way to work around any of these? or do i just have to deal with it or switch?!

thanks!

I am getting FiOS this week. I am making the move from Comcast. After reading this entire thread I certainly hope I made the right decision.

i've been reading through this thread as much as i can but i'm not sure the answers to my questions are in here!

we recently moved to a verizon fios area and left behind our time warner dvr (which i thought i hated, but turns out to be much more intuitive than verizon). i'm getting used to the whole verizon dvr interface, but i'm not sure if it actually can do any of the things i want it to. i've been playing around with it and i figured out how to change some settings and i'll deal with some of the annoyances (no recording 1 minute early or over?!) but the rest of my questions are pretty big:


1. when i pause live tv (or a show that i had recorded) it starts playing after about 30 minutes, but it jumps live. this is definitely a bad thing as i often have to pause a game or something and i definitely don't want it jumping live on me.

2. i'm finding that the dvr sometimes decides something isn't new when it is or records a repeat that it thinks is new. is that just a glitch i have to deal with?


now that i'm sitting here, i can't remember the other big ones. blame it on a tired sunday. anyway, anyone know if there's a way to work around any of these? or do i just have to deal with it or switch?!

thanks!

#1 I can't answer, but #2, yes you have to deal with it. The guide provider Vz uses pretty much stinks, especially with marking cable shows as new. What I normally do is set the series options to record new and repeat but only at the specified showtime ( so in other words for Monk on USA, I tell it New and Repeats, only at specified time and it will record every episode that airs at 9:00 p.m.)

i've been reading through this thread as much as i can but i'm not sure the answers to my questions are in here!

we recently moved to a verizon fios area and left behind our time warner dvr (which i thought i hated, but turns out to be much more intuitive than verizon). i'm getting used to the whole verizon dvr interface, but i'm not sure if it actually can do any of the things i want it to. i've been playing around with it and i figured out how to change some settings and i'll deal with some of the annoyances (no recording 1 minute early or over?!) but the rest of my questions are pretty big:


1. when i pause live tv (or a show that i had recorded) it starts playing after about 30 minutes, but it jumps live. this is definitely a bad thing as i often have to pause a game or something and i definitely don't want it jumping live on me.

2. i'm finding that the dvr sometimes decides something isn't new when it is or records a repeat that it thinks is new. is that just a glitch i have to deal with?


now that i'm sitting here, i can't remember the other big ones. blame it on a tired sunday. anyway, anyone know if there's a way to work around any of these? or do i just have to deal with it or switch?!

thanks!Under Menu>DVR you can select how much before and after you want the DVR to record.

The DVR doesn't "decide" if something is new or a repeat. It relies on the program guide. You can't blame the DVR if the data in the program guide is inaccurate.

As for walking away for more than 30 minutes - I guess if that's the length of time you're gonna pause for, you should just push "Record" before you walk away.

I am getting FiOS this week. I am making the move from Comcast. After reading this entire thread I certainly hope I made the right decision.

My FIOS installation is coming this Friday. I am leaving Comcast. Have you ever read the Comcast threads? They have the same types of issues. There will be some "new things" that we will have to deal with, making this move.

Keep reminding yourself - "I'm doing this because the PQ on Comcast sucks!"

Everything else is just a nuance, it's all about PQ!!!

And, think of how good you'll feel when you drop all your stuff off at the Comcast store & tell them you are canceling :)

i've been reading through this thread as much as i can but i'm not sure the answers to my questions are in here!

we recently moved to a verizon fios area and left behind our time warner dvr (which i thought i hated, but turns out to be much more intuitive than verizon). i'm getting used to the whole verizon dvr interface, but i'm not sure if it actually can do any of the things i want it to. i've been playing around with it and i figured out how to change some settings and i'll deal with some of the annoyances (no recording 1 minute early or over?!) but the rest of my questions are pretty big:


1. when i pause live tv (or a show that i had recorded) it starts playing after about 30 minutes, but it jumps live. this is definitely a bad thing as i often have to pause a game or something and i definitely don't want it jumping live on me.

2. i'm finding that the dvr sometimes decides something isn't new when it is or records a repeat that it thinks is new. is that just a glitch i have to deal with?


now that i'm sitting here, i can't remember the other big ones. blame it on a tired sunday. anyway, anyone know if there's a way to work around any of these? or do i just have to deal with it or switch?!

thanks!


#2 was already answered - its one of the 2 services that supply programming info for everyone

#1 is handled various ways by each company. D* goes to a screen saver in about 10 minutes. The SA/Cisco Boxes start playing after about 60 minutes. Motorola must resume in 30 minutes (or jump live if your description is correct).

My FIOS installation is coming this Friday. I am leaving Comcast. Have you ever read the Comcast threads? They have the same types of issues. There will be some "new things" that we will have to deal with, making this move.

Keep reminding yourself - "I'm doing this because the PQ on Comcast sucks!"

Everything else is just a nuance, it's all about PQ!!!

And, think of how good you'll feel when you drop all your stuff off at the Comcast store & tell them you are canceling :)

I sort of followed the Comcast threads :D

I may have a reputation over there that I best keep secret :)

Anyway, I'm really excited and looking forward to it all. One thing I noticed is that Verizon is focused on providing an exceptional user experience. Since they released their own IMG there have been no less than 6 updates in a relatively short period of time. One can argue it a different way, but for me, it tells me they are aggressively getting better and better software to us customers as quickly as they can. The other company, IMHO, just didn't seem to care and we had to accept whatever they gave us. Well, that ends this week.

:D

Thought I'd share some insights I have gained. Got FIOS 11 days ago, and after working through a few problems (explained below) one persisted:

My QIP6416 DVR box in the Family Room kept locking up (frozen at a particular time, unresponsive to any command (Remote of Front Panel) until unplugged and re-plugged in). Initially, the tech replaced the box - it happened again. I swapped it with another 6416 in the house and the replaced box locked up (whereas the NEW box did not.) So the problem was associated with the location in my house rather than the box itself. The tech came out and replaced a bunch of coax connectors and splitters, but the problem remained. I bypassed the in-wall coax cable completely and just ran a temporary coax line from the last splitter through the hallways to the box and voila - all is well - so I have to replace a run of coax (this week's project). Lesson learned - your home wiring must be able to handle data rates for this service.

Here's the long story version:

A sort of general informational/cautionary note about FIOS. Make sure you read the fine print before the installer comes out. I believe that every locality has its own idiosyncracies, but for Northern Virginia:
(1) They will run exactly ONE line for you in the course of the installation, and that is from the OMT (Optical <something> Terminal) to the location you choose for your router (either coax or CAT5e - you and the installer determine what's best for you);
(2) They will install up to 3 TV boxes (any flavor you choose) but they must use EXISTING coax cabling. If they have to run coax for you, that's extra $$$.
(3) They WILL transfer your telephone service from copper wire to FIOS (tapping into your existing home phone wiring). They will not run any internal phone wiring for you free of charge.

That said, your pre-existing wiring/cabling/connectors and splitters must all be up to the capability of handling the FIOS bandwidth. My relatively older house has miles of criss-crossing coax and phone lines that were there before I moved in and although they were adequate for my copper wire phones, DSL and Cox Cable service, they proved no match for FIOS. After installation, we have spent the last 10 days chasing various ghosts (and eliminating them). Amongst the problems found:
(1) unused runs of phone wires act as antennas and introduce significant hiss into the phone line. We ended up disconnecting a fair number of "lame duck" phone wires throughout the house to get noise-free service;
(2) Coax splitters should be minimized and must be capable of passing up to 1000MHz (many older ones only go up to 600 or 900 MHz);
(3) The connectors on your COAX cabling have to be firmly attached and not under strain.

Fortunately, our guy was very helpful in tracing these problems and helping to resolve them. He replaced splitters, removed unnecessary wiring and in general was very helpful in accomodating my requirements/questions. All during normal service calls and at no charge. (I still have to install a run of COAX myself to the family room, because the existing line introduces glitches that lock up the cable box).

Bottom line: The FIOS service is GREAT! PQ FAR exceeds Cox and Dish. Download speeds are awesome! I just love it.

I had it for two weeks and love the PQ. I have underground utilities and that was a major headache as Verizon subbed out the running of the cable. Only after I threaten to not place my order was I able to get both the cable laying guys and the installer guy there at the same time. I needed the cable run to a specific location at the back of my house.

As the above post states you should plan where the router and the FIOS box goes prior to the install. The fios box is about the size of a home electrical box. Minimize the number of splits, do not leave unterminated cable runs connected as they act as antennas and inject noise into the system and don't be afraid to run new RG6 if you have old RG59 installed. Have them redo your crimps as they have professional crimp guns. My signal to noise ratio went up 3 db from Comcast to fios.

For some reason, the DVR dropped the recording of Terminator SC season 2. Because of the clunky setup, I didn't set the series to a higher priority, and to I Delete. Not to mention that there's at least 8 more series I want to add, one is having a marathon so I can't find the one (without consulting the internets) where the new series begins so I can set the series for the new season. Pretty frustrating.

For some reason my National Geographic channel in HD has no sound. I have tried both the optical cable and coax cable.

Funny thing is, when I had Direct Tv, it did the same thing..on National Geographic only.

How weird is this?

Why does normal VOD quality suck so bad? It's literally so blurry that it gives me a headache to watch some programming! Are my sd settings off? I have it set to override for sd and have a Pio 1140hd connected via hdmi. If they can do hd VOD, why not 720p for normal?

I was a Directv sub for 7 years and just got Fios installed yesterday. My problem is that I was watching Pirates of the Carribean 3 on one of the Starz HD channels and I had breakups (pixelation and loss of sound) that would last a few seconds every few minutes. I tried another Straz HD channel and saw the same thing. I watched a bit of ESPN and YES HD and did not notice it but I only watched a few minutes.

I suspect it is either the DVR box, low signal strength, or perhaps problems with the broadcast of these channels. The installer used the same RG6 cable that had been connected for Directv and I never had these problems with Directv. I only have 1 HD TV and box so I can't check the DVR on another TV. I have not noticed it on SD channels on this or my other 2 (non-HD) boxes, but I also have not watched enough SD yet for a real control.

I searched the forums and didn't really find anyone with the problem except with a Tivo. Has anyone had similar issues? Any thoughts on whether it is the DVR, my signal/cabling or other? Is there a way to test the signal strength at the box or using the DVR itself without getting a technician out?

I was a Directv sub for 7 years and just got Fios installed yesterday. My problem is that I was watching Pirates of the Carribean 3 on one of the Starz HD channels and I had breakups (pixelation and loss of sound) that would last a few seconds every few minutes. I tried another Straz HD channel and saw the same thing. I watched a bit of ESPN and YES HD and did not notice it but I only watched a few minutes.

I suspect it is either the DVR box, low signal strength, or perhaps problems with the broadcast of these channels. The installer used the same RG6 cable that had been connected for Directv and I never had these problems with Directv. I only have 1 HD TV and box so I can't check the DVR on another TV. I have not noticed it on SD channels on this or my other 2 (non-HD) boxes, but I also have not watched enough SD yet for a real control.

I searched the forums and didn't really find anyone with the problem except with a Tivo. Has anyone had similar issues? Any thoughts on whether it is the DVR, my signal/cabling or other? Is there a way to test the signal strength at the box or using the DVR itself without getting a technician out?

Sounds like too strong a signal (haven't heard any complaints about too low a signal). I'd call a technician. When I first got service, there were a couple of issues to figure out, and I was not shy about calling someone in. They swapped out DVRs, etc. They were fast to get to me and thorough, but you have to call them in.

The faster you clear these things up, the quicker you get to enjoy your service the way it's meant to be. I also escaped from DirecTv and have not looked back. I don't have your issues, so I think they're serviceable.

I was a Directv sub for 7 years and just got Fios installed yesterday. My problem is that I was watching Pirates of the Carribean 3 on one of the Starz HD channels and I had breakups (pixelation and loss of sound) that would last a few seconds every few minutes. I tried another Straz HD channel and saw the same thing. I watched a bit of ESPN and YES HD and did not notice it but I only watched a few minutes.

I suspect it is either the DVR box, low signal strength, or perhaps problems with the broadcast of these channels. The installer used the same RG6 cable that had been connected for Directv and I never had these problems with Directv. I only have 1 HD TV and box so I can't check the DVR on another TV. I have not noticed it on SD channels on this or my other 2 (non-HD) boxes, but I also have not watched enough SD yet for a real control.

I searched the forums and didn't really find anyone with the problem except with a Tivo. Has anyone had similar issues? Any thoughts on whether it is the DVR, my signal/cabling or other? Is there a way to test the signal strength at the box or using the DVR itself without getting a technician out?

Yes, I have have these problem too. Only on certain channels. Sometimes worse than others. It happens on two different DVRs, on two different TVs, and the problems are recordable. They've checked everything, come to the house and checked signal levels, etc..., not fixed, although it has been happening less often since about Saturday. They claim no one else has the problem.

I'm in northern NJ too so let's see if we are seeing the same thing. Because there's not that much on over the summer there's only a handful of channels I watch, but if we can match up what we are seeing, then we know it's their end.

Here's what I'm sure of right now that's been going on for the last two weeks or so:
600 CNN HD - Audio dropouts
511 WPIX HD - Audio Dropouts
869 Showtime 2 HD - Video pixelization (not whole screen, looks like lines of garbage through parts of screen)
576 YES HD - No problems at all

I think I've seen issues on other channels, but I didn't make a note of it, so I don't want to say anything I'm not positive of.

I started to have a few channels have bad pixelation or even just not tuning in after this weekend Sunday. But it mysteriously fixed itself after I reseated the connection of the cable where it plugs into the wall, even though it was tightly screwed in before. Try reconnecting every point along your signal chain, just in case that helps.

After my initial pixelation/dropout problems on Tuesday night I didn't saee any issue on Wednesday. Then last night I watched Oceans 13 on ACTMAX I think and I had the same issue. Every 5 minutes or so I would get pixelation and audio dropout that would last a few seconds - of course always when there was some important dialog occuring. I also gets recorded that way by the DVR so when I go back it is the same.

I noticed the movie was On Demand. I watched some of it from On Demand, including points that I remember had dropped out, and didn't have any problems. So it seems like more of a original source problem, but I wonder if anyone else had the same experience.

Jay, I'll check out some of those channels and see what I get.

I too get audio dropouts/blips from time to time, but I haven't quantified any specifics.
-J

Same here. I'm in Northern Jersey and get audio dropouts mostly in the premium movie channels (HBO) from time to time, lasting about 3 seconds. Occasional pixelation problems too.

I get audio dropouts on Comcast Sportsnet HD Phillies games. Lasts a few seconds.

I keep thinking that it's copyright protection because I got the same thing when I listened to Flyers games via WIP 610 AM internet broadcast. Annoying, every few minutes. Sounds intentional.

I had forgotten how annoying this was.

Let's say you are watching a football game and want to go slow mo through a play. Easy enough. Push pause then fast forward once and it will skip through pretty slow (not as good as my old brighthouse dvr box where I could go frame by frame).

But here's the problem - if the play is down at the bottom of the screen you are hosed because the display that shows you are FFing and the spot in the broadcast where you are STAYS UP THE ENTIRE TIME. As a result, you can't see anything at the bottom of the screen.

Is there any way to get rid of it? I'm using an Atlas 5 remote if it matters.

With this box is it possible to have it stay in 1080i mode all the time, rather than switching back to 480i with SD content? I realize the picture quality would stay the same but its really annoying when the tv has to switch between resolutions and takes like 5 secs for the new picture to come up

Yes, set 4:3 override to off by turning box off and hitting menu on the remote to access setup screen.

Yes, set 4:3 override to off by turning box off and hitting menu on the remote to access setup screen.

I tried this quite a few times, and could never get teh setup screen to show up. Any ideas on this? It is a qip6416-2 DVR if the -2 makes any difference

I tried this quite a few times, and could never get teh setup screen to show up. Any ideas on this? It is a qip6416-2 DVR if the -2 makes any difference

Figured it out! I wasn't hitting select before menu, searched in previous posts to find out about this, works great now

I had forgotten how annoying this was.

Let's say you are watching a football game and want to go slow mo through a play. Easy enough. Push pause then fast forward once and it will skip through pretty slow (not as good as my old brighthouse dvr box where I could go frame by frame).

But here's the problem - if the play is down at the bottom of the screen you are hosed because the display that shows you are FFing and the spot in the broadcast where you are STAYS UP THE ENTIRE TIME. As a result, you can't see anything at the bottom of the screen.

Is there any way to get rid of it? I'm using an Atlas 5 remote if it matters.Click "Exit" while it is fast-forwarding and the display will disappear.

I used to have the Fios DVR in 06-07 so was used to the original user interface. I'm now back with Fios, from DirecTV, and am getting used to the new guide. One thing I am missing is the ability to pull up a vertical guide of programs on a particular channel. I'm pretty sure I remember this being possible with the original Fios guide they were using a year ago but can't find it with this one. With DirecTV, I just arrowed left and pushed info. I know that when I'm in the Fios guide I can use the FF button to skip 24hrs ahead, but that doesn't really do me much good. I hate having to push the right arrow button 500 times to see what's coming up over the next couple of days. Anyone know of an easy and quick way to see what's comming up on your favorite channel?


Just a bit of a rant, to add to what's already been said. :) Verizon's user interface is pretty crappy, especially when comparring it to DirecTV's DVR. Their DVR has really good features like remembering your recent searches, the single channel guide (above question), different shade between the recordings you've started to watch and those that are new, full 16:9 guide, giving you better info on the show. According to my guide, I've been watching the German Grand Prix for the last couple of races! haha What DirecTV has done with their DVR user interface is, in my opinion, very good. It's a shame that Verizon can't just give us the same nice features along with the great picture quality. Does Verizon have some place I can leave feedback on this type of stuff? end rant........... :D

Edit: Just remembered, the stupid display stays on the screen for five seconds any time you push a button! I've yelled at that thing several times now. Seriously, two seconds is perfect, but I can't find a way to change it so I have to push the exit button to get rid of it. I could very easily adjust this with DirecTV. OK, really the end now.

30 second skip?

I'm a recent convert from Comcast to Verizon and miss the 30 second skip I had programmed into the remote. Is there a way to do this with this box?

30 second skip?

I'm a recent convert from Comcast to Verizon and miss the 30 second skip I had programmed into the remote. Is there a way to do this with this box?

Sure, you can even program how much you want to skip (10sec, 30sec, 1min, 5 min)
The button for the skip is above the FF (skip back above Rewind)
You program it under DVR menu --> Settings.

I'm deciding whether to cancel my FIOS service because of one HUGE DVR issue:

After I pause a program and leave it, when it unpauses (about 30 min later), it jumps immediately to live instead of resuming where you paused it.

All you have to do is pause a live sporting event and return to see the final score before you get a chance to rewind to realize what ridiculous behavior this is.

With Comcast, when I paused and left it, it would resume instead of jumping live.

Comcast provides enough money back in rebates for me to buy a Tivo HD.

It's a hassle to switch, so I'm hoping somebody has found a way to change this behavior?

I'm deciding whether to cancel my FIOS service because of one HUGE DVR issue:

After I pause a program and leave it, when it unpauses (about 30 min later), it jumps immediately to live instead of resuming where you paused it.

All you have to do is pause a live sporting event and return to see the final score before you get a chance to rewind to realize what ridiculous behavior this is.

With Comcast, when I paused and left it, it would resume instead of jumping live.

Comcast provides enough money back in rebates for me to buy a Tivo HD.

It's a hassle to switch, so I'm hoping somebody has found a way to change this behavior?

Ummm.... so you'd rather watch a crap picture (Comcast), for the sake of being able to occasionally go away for 20-30 minutes and come back to the instant you left off, huh???

I just switched from Comcast and there a lot of things, IMHO, that suck more about FIOS than your issue. Like the IMG, for example. But, at the end of the day, I am willing to deal with that (and perhaps it will improve with time) for excellent picture quality.

Priorities, I guess.

I'm deciding whether to cancel my FIOS service because of one HUGE DVR issue:

After I pause a program and leave it, when it unpauses (about 30 min later), it jumps immediately to live instead of resuming where you paused it.

All you have to do is pause a live sporting event and return to see the final score before you get a chance to rewind to realize what ridiculous behavior this is.

With Comcast, when I paused and left it, it would resume instead of jumping live.

Comcast provides enough money back in rebates for me to buy a Tivo HD.

It's a hassle to switch, so I'm hoping somebody has found a way to change this behavior?

Yeah, this thing is a joke. The Cablevision DVR I had before this was horrible, but this is worse (would not have believed it without seeing it).

I am more and more believing Tivo is the only answer. Of course, given that I have yet to see a DVR that works well, I'm hesitant to spend a lot of money on Tivos just in the hope that it works well.

I too switched from Comcast to FiOS. Overall I like the FiOS DVR better than the Comcast DVR, but there are some Comcast features that worked better.

Maybe I am too new to FiOS to know any better but here is what I find...

The Comcast DVR would only record the amount of episodes you told it to and no more until you deleted one. Once one was deleted it would record another to make the quota you selected. The FiOS DVR will keep adding to the amount of protected episodes or just overwrite the unprotected ones. Why is this? Any former Comcast people know what I am talking about here?

Also I agree with the above poster. The FiOS DVR should remain where you left it as you swap between tuners. With Comcast I used to be able to swap between two NFL games. I would hit pause on tuner A and swap to tuner B and watch it. Then hit pause on tuner B and swap it back to A then hit play. I can't do this with FiOS and it seems like a no brainier to someone that has used a DVR.

What is with the Guide data? Even Comcast has problems with poor guide data but they have really improved. The FiOS guide seems to be far behind here in accuracy, content, and new/repeat information.

Am I missing something with these issues? Any input would be terrific.

I too switched from Comcast to FiOS. Overall I like the FiOS DVR better than the Comcast DVR, but there are some Comcast features that worked better.

Maybe I am too new to FiOS to know any better but here is what I find...

The Comcast DVR would only record the amount of episodes you told it to and no more until you deleted one. Once one was deleted it would record another to make the quota you selected. The FiOS DVR will keep adding to the amount of protected episodes or just overwrite the unprotected ones. Why is this? Any former Comcast people know what I am talking about here?

Also I agree with the above poster. The FiOS DVR should remain where you left it as you swap between tuners. With Comcast I used to be able to swap between two NFL games. I would hit pause on tuner A and swap to tuner B and watch it. Then hit pause on tuner B and swap it back to A then hit play. I can't do this with FiOS and it seems like a no brainier to someone that has used a DVR.

What is with the Guide data? Even Comcast has problems with poor guide data but they have really improved. The FiOS guide seems to be far behind here in accuracy, content, and new/repeat information.

Am I missing something with these issues? Any input would be terrific.

The tuner swap function you describe has been fixed with the IMG 1.6 update. There still remains a minor bug (at least on my box) which is that when you swap to the paused tuner it takes you live for about half a second and then goes back to the paused moment.

The tuner swap function you describe has been fixed with the IMG 1.6 update. There still remains a minor bug (at least on my box) which is that when you swap to the paused tuner it takes you live for about half a second and then goes back to the paused moment.

And which button on the remote do you use? Maybe I missed it, but I don't see a "SWAP" button.

And which button on the remote do you use? Maybe I missed it, but I don't see a "SWAP" button.

Me too, I've found the "last" button, but can not swap between the two tuners like I could with Comcast.

Me too, I've found the "last" button, but can not swap between the two tuners like I could with Comcast.

On my FIOS box, the "LAST" button does PRECISELY that. Swaps between the last 2 stations (i.e. tuners)

On my FIOS box, the "LAST" button does PRECISELY that. Swaps between the last 2 stations (i.e. tuners)

I'm not sure that it is tuner swapping... I guess I will have to start a recording of something... then try to use "LAST" to see if it swaps tuners.

Right now, I think it just goes back to the last channel.

I'm not sure that it is tuner swapping... I guess I will have to start a recording of something... then try to use "LAST" to see if it swaps tuners.

Right now, I think it just goes back to the last channel.

From my experience with 1.6, when I use the "Last" button (and it isn't recording - so both tuners are free), it retains a buffer for BOTH channels, so it MUST be swapping between the two tuners.

From my experience with 1.6, when I use the "Last" button (and it isn't recording - so both tuners are free), it retains a buffer for BOTH channels, so it MUST be swapping between the two tuners.

Yes, it is the last button that swaps between tuners (not sure what happens when you're recording a show...believe it messes things up).

Yes, it is the last button that swaps between tuners (not sure what happens when you're recording a show...believe it messes things up).

Yea... that's part of what I was wondering - if it would mess with the recording.

For example, if I am watching channel "A", and I have a recording set for "B", the tuner will switch to "B" to do the recording, when it is scheduled to start. I guess then I use the "LAST" button to go back to "A". And use "LAST" again to go back & watch what is being recorded on "B"???

Correct?

With my Comcast box I could change bewtween 3 channels. When on tuner 1 I could hit the last button and watch the last channel from tuner 1. I would have to hit the swap button to get to tuner 2.

With my Comcast box I could change bewtween 3 channels. When on tuner 1 I could hit the last button and watch the last channel from tuner 1. I would have to hit the swap button to get to tuner 2.

I came from Comcast, too. That's what makes this confusing to me... seems slightly different.

To those with 1.6

Does it finally fix/add Picture-in-Picture?

On my old TW box, I could watch both tuners with PiP and swap between them.
This is really useful to skip commercials on live shows by just watching (and pausing) another channel (with tuner 2) while the commercial runs through in tuner 1 in your PiP window.

I came from Comcast, too. That's what makes this confusing to me... seems slightly different.

Yea... that's part of what I was wondering - if it would mess with the recording.

For example, if I am watching channel "A", and I have a recording set for "B", the tuner will switch to "B" to do the recording, when it is scheduled to start. I guess then I use the "LAST" button to go back to "A". And use "LAST" again to go back & watch what is being recorded on "B"???

Correct?

With my Comcast box I could change bewtween 3 channels. When on tuner 1 I could hit the last button and watch the last channel from tuner 1. I would have to hit the swap button to get to tuner 2.

I had comcast before and it did work differently. W/ Fios, once you start recording a show, I believe that the dual buffer no longer works (I'll have to confirm tonight).

Yes, it is the last button that swaps between tuners (not sure what happens when you're recording a show...believe it messes things up).You are correct. Three scenarios:
(1) No recording in progress: "Last" swaps between the two tuners (which are on your most recent two stations) and retains a buffer for each;
(2) Recording in progress and you are watching two DIFFERENT stations (i.e. NOT the one you are recording): "Last" uses the available tuner (non-recording) and swaps between the 2 most recent stations, and resets its buffer every time you switch a channel;
(3) Recording in progress and the channel being recorded IS one of your "last two" channels: Swaps between tuners and keeps both buffers growing as in (1) above. If you select a THIRD channel from the non-recording one, then the buffer on the unused tuner resets and you're swapping between the last two (as in (2) above).

You are correct. Three scenarios:
(1) No recording in progress: "Last" swaps between the two tuners (which are on your most recent two stations) and retains a buffer for each;
(2) Recording in progress and you are watching two DIFFERENT stations (i.e. NOT the one you are recording): "Last" uses the available tuner (non-recording) and swaps between the 2 most recent stations, and resets its buffer every time you switch a channel;
(3) Recording in progress and the channel being recorded IS one of your "last two" channels: Swaps between tuners and keeps both buffers growing as in (1) above. If you select a THIRD channel from the non-recording one, then the buffer on the unused tuner resets and you're swapping between the last two (as in (2) above).

Got it. Thanks!!!

Does the DVR give you a warning if you try to change the channel on the tuner that is in the process of recording?

Got it. Thanks!!!

Does the DVR give you a warning if you try to change the channel on the tuner that is in the process of recording?

The DVR only warns you when you have two shows recording and you try to change channels to a channel that is NOT recording.

Got it. Thanks!!!

Does the DVR give you a warning if you try to change the channel on the tuner that is in the process of recording?There's nothing to warn. It simply uses the tuner that is NOT recording to tune to the channel you selected. There seems to be some confusion about the "tuners". You the user do not tell the tuners what to do. You select a channel, by either selecting one from a guide, or typing in the channel number directly, or using CH+ or CH-, or by using the "LAST" button. If you are not recording anything then the STB's logic will always simply alternate which tuner is being assigned to tune the channel you selected. Hence if you bounce back and forth between 2 channels, it will keep buffers for those channels. If you then select a THIRD channel, then it will keep the buffer for the channel that you were MOST RECENTLY watching, and assign the tuner that had been on the alternate channel to your new one and start recording a new buffer. Therefore if you always return to a particular channel after each time you look at a different channel, it is possible to keep the buffer growing for that channel in one tuner, but as soon as it becomes "older" than your LAST channel, then you lose the buffer.

If one tuner is occupied with a recording, it becomes even simpler. Whenever you change channels, only the remaining one tuner that is unoccupied will always switch to the channel you have selected (except in the circumstance in which you select the channel that is being recorded, in which case the "free" tuner will remain on the previous channel, and the STB will display the tuner being used to record.

But this is all transparent to the user. I don't understand why this is such a big deal?

Excellent description of multi-tuner operation snipped...

But this is all transparent to the user. I don't understand why this is such a big deal?

It is not a big deal, just different from what I am used to. There is ZERO documentation that I could find anywhere, describing the DVR operation.

Thank you for explaining - I understand.... NOW.

As I said, I just switched from Comcast and with their DVR you were able to choose which, of the two tuners, you wanted to use. They had a SWAP key, that changed tuners (not channels). You could bounce back between the two, with buffer operation working similar to the way you described. If you pressed the LAST key, you went back to the pervious channel that you selected on that tuner.

Same end result - just different methodology and technology.

I appreciate the explanation.

I just got wired (well, fibered) with FiOS on Monday. So far the PQ blows Comcast into the dust and I'm very impressed. The 20/5 'net speeds are excellent and I had the World's Best Installer do the work.

I have mixed feelings about the QIP 6146-2. I find it's firmware far more stable (so far, at least) than the Comcast 8125's, but the lack of two separate assignable tuners and PiP are real killers. The 30-minute resume-to-live bug will cause me no end of grief this Sunday for football, too.

As such, is anyone familiar with both the QIP-6146 and the TiVo HD and could give pros and cons to each? I had a series-2 TiVo and loved it until its HDD went kaput earlier this year. If I were to get the less-expensive TiVo HD box, will I still be able to use the SPS-30-S thirty second jump? Will the resume-from-pause behave normally and will I be able to swap between the two cable-card tuners seamlessly, as I did on my Comcast 8125 HD box? Any "gotchas" on the new TiVos that I'd avoid by keeping the 6146 box (other than no VoD, which I think I've used twice in the last year)?

Thanks in advance.
- Peter, West Caldwell, NJ

...I had the World's Best Installer do the work.

We must have had the same guy. No one could not have been more neat, meticulous, and professional. Awesome installation. I give Verizon big time applause here.


...but the lack of two separate assignable tuners and PiP are real killers. The 30-minute resume-to-live bug will cause me no end of grief this Sunday for football, too.

Verizon's implementation is very different then Comcast. Comcast did this one thing correctly. I'm hoping the new 1.6 will allow me to have the functionality I was used to with Comcast. I'm not sure which STB you had prior but I believe the Motorola STB's are incapable of displaying PIP.

Overall though, I am extremely pleased with FiOS and I'm just nit picking some things I have found and would like addressed.

I'm so happy I may try to lock in a 2 year plan.:D

Comcast did this one thing correctly. I'm hoping the new 1.6 will allow me to have the functionality I was used to with Comcast.

I called customer service last night about these issues and they said 1.6 will not address the two-tuners function and PiP. Their newer box (a 7-series) doesn't address it either. I hadn't heard about the 30-minute buffer problem until after I talked to them, but that sounds like something they can fix in firmware.

Since it appears that there's only one output from that box, having the two comcast-style tuners doesn't appear likely and I'm guessing PiP is in the same boat. That sounds more like a hardware issue than a software issue.

There's nothing to warn.


I did get a message the other day when I had two scheduled recordings at the same time and I wasn't on either one of those channels... I don't remember exactly what it said, but that it was going to change to channel XXX to record. Seems like there was an OK (highlighted) and Do not record/change channel.

Jay

I did get a message the other day when I had two scheduled recordings at the same time and I wasn't on either one of those channels... I don't remember exactly what it said, but that it was going to change to channel XXX to record. Seems like there was an OK (highlighted) and Do not record/change channel.

Jay

That's what I was wondering... seems that works similar to Comcast

OK.. all starting to make sense now :)

Imit,
I have seen the same thing on my Samsung 4696. Are you using a 1:1 pixel mapping mode, by any chance? I had a post on dslreports about it, and found two other people who have seen the issue.

http://www.dslreports.com/forum/r18839487-

Figsys had discovered that changing the colorspace from YCC to RGB makes the bar on the right black rather than green. The image defect on the left is still there, although I don't see discoloration. It's more like the picture doesn't "line up" with itself along a vertical line about 1/2" from the left.

-Randy

I don't have the "green line" problem, but I have the image defect on the left side of the screen. Has this problem been resolved? I couldn't find any posts with a solution to this problem, but maybe I just missed it.

Thanks

Since the QIP7216 is rolling out... I have started a new thread for that.

You can find it here:

http://www.avsforum.com/avs-vb/showthread.php?t=1067803

I don't have the "green line" problem, but I have the image defect on the left side of the screen. Has this problem been resolved? I couldn't find any posts with a solution to this problem, but maybe I just missed it.

I had the green line on the right and the tearing on the left with my Pioneer plasma (only in dot-by-dot with HDMI). When the IMG 1.6 got rolled out the problem went away.

I had the green line on the right and the tearing on the left with my Pioneer plasma (only in dot-by-dot with HDMI). When the IMG 1.6 got rolled out the problem went away.

Sounds good. I have a Sony HDTV and using HDMI from my STB. I'll have to wait for IMG 1.6 to be rolled out in my area (Northern NJ). I hear it's scheduled for Sept. 25th.

Thanks

Can anyone give me a DEFINITIVE answer on whether 1.6 allows the HD STB to watch content off the Home Media DVR?
I know that on the previous versions, only the SD STB's could access that content.

Thanks.

We must have had the same guy. No one could not have been more neat, meticulous, and professional. Awesome installation. I give Verizon big time applause here.




If his name was Chris R, then we all had the same guy. I had my Fios installed on Friday. Best installer of anything I've ever had. Frankly, the customer service on the phone was great too.

but the lack of two separate assignable tuners and PiP are real killers. The 30-minute resume-to-live bug will cause me no end of grief this Sunday for football, too.
The work around for PIP, if one of the games is on a local channel, is to use the TV's tuner for the second channel. This just requires a splitter right before the box, with one line going directly to the TV's cable-in.

I haven't tried it, not being much for football myself, but if you record both games and switch between the two recordings during commercials, wouldn't that solve the 2-tuner and 30-minutes issues you have?

The work around for PIP, if one of the games is on a local channel, is to use the TV's tuner for the second channel. This just requires a splitter right before the box, with one line going directly to the TV's cable-in.

This will only work for free channels (provided your TV even supports PIP) so it's basically useless.

The stupid thing is: the Box itself clearly can do it (it keeps two separate buffers going). The software is clearly to blame.
Whoever implemented it wasn't too bright or cared too much about the customer :rolleyes:

This will only work for free channels (provided your TV even supports PIP) so it's basically useless.

The stupid thing is: the Box itself clearly can do it (it keeps two separate buffers going). The software is clearly to blame.
Whoever implemented it wasn't too bright or cared too much about the customer :rolleyes:

Not even for the free channels or local affiliates, which frankly is all I really want it for. Everything now is digital; according to the installer and the phone reps, the only way I can do it is with a freebie A/D converter and separate remote on the PiP in line.

Not even for the free channels or local affiliates, which frankly is all I really want it for. Everything now is digital; according to the installer and the phone reps, the only way I can do it is with a freebie A/D converter and separate remote on the PiP in line.
It works for the free channels if your TV has a digital tuner, which any recent TV should have. Hasn't it been Required for the last year or 2. I thought they were on all HD TV's.

I'm not sure why it's useless to be able to tune in all the local affiliates of all the major networks without the box. I do it all the time when I'm recording 2 shows and want to watch a 3rd.

:mad:[rant on]
After the Philly channel realignment, I went away for a few days. Upcoming programs for the week were ready to go. Came back. Nothing recorded. Nada. Upcoming programs were still ready to go. It's like the date never updated. I erased all the series scheduled and reentered them all.

Rebooted the box via online and now it showed recordings available that I previously deleted. I tried to delete a nonexistent recording and the box crashed / rebooted. One series was missing again, so I added it back in. Seems OK now.
[rant off]:mad:
Guess that the channel realignment screwed up some data pointers in the recording area. Hope it's OK now. Heroes starts Monday.