Moderators Note:

Moto PDF
http://broadband.motorola.com/catalog/product_documents/QIP6416-520408-001-a.pdf


I just switched from Comcast over to the Verizon FIOS TV service. The DVR they brought out is a Motorola 6414. My universal remote I had programmed for the 6412 does just about everything, except I lost my 30 sec skip and my "replay" button.

I can get my replay back no problem since my universal will learn the command, but the 30 second skip was a hidden feature on the previous box.

Any ideas on the code for these 6414 boxes to get my skip back? I'll be lost without it!

I just switched from Comcast over to the Verizon FIOS TV service. The DVR they brought out is a Motorola 6414. My universal remote I had programmed for the 6412 does just about everything, except I lost my 30 sec skip and my "replay" button.

I can get my replay back no problem since my universal will learn the command, but the 30 second skip was a hidden feature on the previous box.

Any ideas on the code for these 6414 boxes to get my skip back? I'll be lost without it!

Here in Irving, TX, we got the QIP6416-1 boxes (larger hard drive) for the FIOS TV. Not sure about the 30 sec skip, but our remote has a replay button on it.

I'm in Irving too .. the installers claimed they would check on it, but I'm not holding my breath. Hopefully something will turn up soon!

I'm in Southlake, and am waiting for this to become available in my area. Can you comment on the picture quality of the HD channels on FIOS TV?

I'm in Southlake, and am waiting for this to become available in my area. Can you comment on the picture quality of the HD channels on FIOS TV?

I think the picture quality is great. I've only really watched HDNET and one NBC broadcast so far. I have a Mits 65" RPTV. Either the signal is superior to comcast, or HDNet just looks REALLY good.

I am thinking seriously about this switch from DirecTV (at least as a trial). Am I correct in assuming that the 6414 has a 140GB drive and the 6416 has a 160GB drive? This would provide a lot more than the 85 hours of recording that my recent FIOS letter (and their website) claim, unless FIOS is drastically less compressed than what D* is providing.

Any insight into how much HD storage these puppies have? This is a major issue for me.

160GB will generally give you around 20-25 hours of HD storage, depending on bitrate.

25 hours works for me I think. We have never filled up the HD-TiVo so far.

Another question (which may be a bit off-topic): What kind of service duration do you have to sign up for with FIOS TV? Is it a minimum 1 year, etc.? Note that I recently moved my phone service to Vonage, so don't get any advantage of being a Verizon phone customer.

wfisher1 and RScottyL, ( and anyone else with Verizon FiOS DVR) Can you tell us which guide system Verizon is using and compare it with comcast I-guide which you had previously?

25 hours works for me I think. We have never filled up the HD-TiVo so far.

Another question (which may be a bit off-topic): What kind of service duration do you have to sign up for with FIOS TV? Is it a minimum 1 year, etc.? Note that I recently moved my phone service to Vonage, so don't get any advantage of being a Verizon phone customer.

There is no commitment, contract, or installation charge for FIOS TV service at this time :)



wfisher1 and RScottyL, ( and anyone else with Verizon FiOS DVR) Can you tell us which guide system Verizon is using and compare it with comcast I-guide which you had previously?

I've only used D* previuosly, so I'm not familiar with the guide system that my HD-PVR uses. It has the Verizon logo plastered all over the place though. Seems pretty easy to use.

FWIW, they brought me the 160GB version of the HD-PVR.

wfisher1 and RScottyL, ( and anyone else with Verizon FiOS DVR) Can you tell us which guide system Verizon is using and compare it with comcast I-guide which you had previously?

I'm not positive who makes this guide (I think it's the microsoft version though). Compared to the comcast, it's very similair. It still doesn't specify a "new" tag on comedy central and MTV shows (and a few of the other cable networks). So, you end up recording 24 hours a day worth of repeats. However, it does offer a "Record at this time only" option which my comcast box did not.

Other than that they are very similair. I wouldn't say one is better than the other. My verizon hasn't locked up or slowed down at all while browsing the channel listing. The comcast would do that to me all the time.

I've had fios tv for several months in Keller.
Picture quality is great better than anything I've ever seen. (Store or any other service)
The guide is a little week ...ie search feature similar to dish. I personally think direct tv has the guide thing down. I've had to call them several times to reset my stb. Mostly on my hdstb but it just happened on one of the sdstb.
Happy New Year, E

It's interesting that they just announced: "The new Motorola QIP6416 is a high-definition (HD) capable, dual-tuner DVR with watch-and-record capability; the Motorola QIP6200 is a single-HD tuner set-top; and the Motorola QIP2500 is a single-tuner standard-definition model." at the CES.

http://www.prnewswire.com/cgi-bin/stories.pl?ACCT=104&STORY=/www/story/01-03-2006/0004241340&EDATE=

RScottyL,

Do you have any info on the MoCA function of your QIP6416 ?

Do you have any info on the MoCA function of your QIP6416 ?QIP ... QAM/IP ... cute.

Anyway ... anyone getting VOD via Verizon Fios TV should be using MoCA ...

Not much other deployed use for it (yet) ...

QIP ... QAM/IP ... cute.

Anyway ... anyone getting VOD via Verizon Fios TV should be using MoCA ...

Not much other deployed use for it (yet) ...

This is correct. There is a MoCA adapter installed after the router that delivers the VOD. Our tech mentioned that 2nd quarter of 2006 they should be enabling communication between your STB's via the COAX. That and that the ONT will be replaced with a bulit into MoCA feature.

How many HD hours do you get from the QIP6416-1?

Does the FIOS STB have firewire by any chance? --hourglass

The QIP6416 DVR that Verizon is distributing currently apparently has firewire. There have been various postings about the ability or inability to transfer recordings over this interface. I haven't paid that much attention to them but you may be interested.

Does anyone have a good email address or name & phone # of someone at Verizon TV that we can pass along "wishlist" changes to the MS guide 1.7? I know all of us have a few remote changes we'd like. One thing I ran across Sunday night, while a recording is in process I wanted to extend the run time by 30 minutes, so I went to the recording menu saw the program, it was recording, selected it and the only options I could get to initially was the series options. I went into series options and then selected "last", then I could get to the current recording options. Is that a bug or is there a better way to get to the current recording options? I couldn't find one at the time.

Your thoughts?

Hi all, seriously considering a switch to Verizon FiOS. I just want to make sure I can record the HD channels (especially the HD movie channels) to a D-VHS machine without issue.

I'm sorry if this has been answered, I think it takes some kind of magic to use the AVS search function and I could only find vague references. :)

TIA,
Dave

I've been on FIOS TV now for close to 5 months. I also have a D-VHS. I have already stated in other threads that I can get my Mitsu. TV to see my STB via 1394 but I haven't been able to get my D-VHS to see the STB. My 1394 connection from my STB goes through my D-VHS before going to my TV so the connection is good. THere have been people who have suggested that it takes a special protocol in setting up the D-VHS to see the STB but I haven't tried it yet - I guess it just isn't that important to me since we use the HD-DVR so much and that is what I used to use the D-VHS for - timeshifting HD programming.

If someone could explain to me easily what the protocol is, I would gladly give it a try and report back.,

John

Thanks John--I'll search for your posts.

I still want the D-VHS because the DVR is only 20 hours of HD and with a 3 year old, we can really get behind. Record a few weeks of a couple shows and some movies and you are out of space! I also like the option for long term achiving, especially after I had the hard drive in one of my TiVos crash and I lost the last 3-5 episodes of several shows that I had not seen.

Dave

I am just curious...is the all fiber network providing the perfect signal that you expected?

YES - except for some reason, I was getting some breakup during the NFC game yesterday evening. Switched over to HDNet and it was gone so I'm not sure if it's the signal or the FIOS.

John

I saw some breakup on the NFC game yesterday as well, including one spot where there was a couple of seconds of gap. This was OTA from the local NBC station, so no FiOS or D* interference involved. (it occurs to me that this would be the same local station you are seeing, so apparently the problem starts from there back to the network)

Not to say F* will never have breakups, but hopefully not any more than any other carrier.

I've been on FIOS TV now for close to 5 months. I also have a D-VHS. I have already stated in other threads that I can get my Mitsu. TV to see my STB via 1394 but I haven't been able to get my D-VHS to see the STB. My 1394 connection from my STB goes through my D-VHS before going to my TV so the connection is good. THere have been people who have suggested that it takes a special protocol in setting up the D-VHS to see the STB but I haven't tried it yet - I guess it just isn't that important to me since we use the HD-DVR so much and that is what I used to use the D-VHS for - timeshifting HD programming.

If someone could explain to me easily what the protocol is, I would gladly give it a try and report back.,

John

John, I have been puzzling over this for a while now myself. I have seen your posts in other threads and it is disappointing that no one has stepped up. Let's face it, there just aren't that many people with FiOS TV first and then even fewer who have a D-VHS connected by firewire. Let me give you my layman's take on the situation. First off I think your Mits TV is irrelevant to your firewire issue. It seems to me that the STB has to be connected via firewire to your D-VHS and that the STB would then "control" the D-VHS via firewire. I have a Samsung OTA STB that is connected by firewire to a JVC D-VHS. The firewire menu is in my STB and that controls my D-VHS. I assume in your former situation that your Mits TV controlled your Mits D-VHS via firewire. Does that make any sense? If that is the case, then there has to be some setting in the 6416 that would "control" the D-VHS. We could probably find the answer to this dilemma if we searched through some of the cable threads because all the cable STBs are required to provide a firewire connection. I will let you know what I find out after I have the service installed a week from tomorrow, January 24.

In the case of a D-VHS deck, it is not a good idea to string the box, the D-VHS and the TV in series.

You need a firewire connection with handshake to record to D-VHS. Use the deck that gives you this handshake. You need to get the indication from the D-VHS deck, not the set-top box.
On your JVC you need to toggle through the channel selector buttons on the front of the deck until you get an "I" (eye) on the display on the front of the deck. With the deck connected to the STB, it should assign a number to the STB. This could be I-2, or I-3 or such. When you get a number along with the "I" (eye) the connection has been made. This may take a second or two. You may have to unplug the STB from the AC and reconnect it if you don't at first get an assigned number.

Connect the playback of your D-VHS deck to the Mits TV with component cables. If you are getting a signal at the deck, it will display through to the TV through the component (not composite) cables. You should then be able to hit "record" on the D-VHS remote control and it should make a recording. If you are not using D-VHS cassettes, make sure that you are using a cassette that is good enough for a D-VHS recording, otherwise it just won't record. Some people have good success with premium S-VHS cassettes, punching the extra hole in the cassette shell.

On the JVC D-VHS output options, you can set the recorder for 1080i output through the component outputs. (This is a on screen menu selection)

I can also add...that you can connect the STB to the D-VHS through the firewire port, and also connect the STB to the TV through its component or HDMI ports (or DVI, which ever it has) simultaneously.

Update on the recording to D-VHS.

I tried the recommended protocol of getting them to talk to each other last night and lo and behold, I'm able to record directly from the STB to the D-VHS. I was able to record both DiscoveryHD and CinemaxHD. I didn't try anything else and didn't try to record from the DVR to D-VHS but I'm guessing that would work as well.

So, it looks pretty good for recording to D-VHS from the Verizon Motorola STB.

John

You need a firewire connection with handshake to record to D-VHS. Use the deck that gives you this handshake. You need to get the indication from the D-VHS deck, not the set-top box.
Thanks for the tutorial, Phototone. You have made some valuable contributions in your short time as a member and I would like to thank you for this one. In my case with the Samsung 165, my 30K (now 40K) assigns it "I-1." Note to self: When in doubt, RTFM. :)
I was able to record both DiscoveryHD and CinemaxHD.
Sounds like Verizon has the copy flags set correctly. If so, this is great news.

I may switch to FIOS-TV when it comes to my area and I have a Mits DVCR and a Mits firewire HDTV (WS-65869) so I want to be sure I understand what the solution was here.

It sounded like the advice from Phototone was to remove any firewire connection between the DVCR and the HDTV (use component or HDMI), and ONLY have firewire between the STB and the DVCR. Did I understand? The problem for me would be that my Mits DVCR doesn't have component or HDMI out- ONLY firewire (for HD).

Maybe the Mits equipment won't have the problem reported to begin with, but I'd hate to find out AFTER switching to FIOS. Is anyone recording FIOS via firewire to a Mits DVCR?

--hourglass

I may switch to FIOS-TV when it comes to my area and I have a Mits DVCR and a Mits firewire HDTV (WS-65869) so I want to be sure I understand what the solution was here.

It sounded like the advice from Phototone was to remove any firewire connection between the DVCR and the HDTV (use component or HDMI), and ONLY have firewire between the STB and the DVCR. Did I understand? The problem for me would be that my Mits DVCR doesn't have component or HDMI out- ONLY firewire (for HD).

Maybe the Mits equipment won't have the problem reported to begin with, but I'd hate to find out AFTER switching to FIOS. Is anyone recording FIOS via firewire to a Mits DVCR?

--hourglassHopefully this will allay your concern. I culled this from another thread from one of the first FiOS TV installs in the country.The firewire port is enabled on my Verizon DVR. I can watch it via the 1394 to my Mitsubishi TV but I have never been able to get it to connect to my Mitsubishi D-VHS and record. Incidentally, the firewire connection goes from the STB to the D-VHS and then the TV so it is a good connection to the D-VHS but it just won't recognize it for some reason (Maybe I'm not doing something right).

Connect the playback of your D-VHS deck to the Mits TV with component cables. If you are getting a signal at the deck, it will display through to the TV through the component (not composite) cables.

JVC (an Marantz since it is JVC) decks have component and possibly HDMI (5U) out. The Mitsubishi deck only has firewire out.

But, thanks for the great info.

It sounded like the advice from Phototone was to remove any firewire connection between the DVCR and the HDTV (use component or HDMI), and ONLY have firewire between the STB and the DVCR. Did I understand? The problem for me would be that my Mits DVCR doesn't have component or HDMI out- ONLY firewire (for HD).

The first part of his advice was to establish the proper handshake between STB and D-VHS. Without the handshake, the D-VHS deck will pass through the firewire signal, but not record it.

The part about component or HDMI does not apply to Mitsubishi decks. You don't have a component or HDMI out, but you have a much more reliable transport mechansim than us JVC guys! :)

JJ Davis has a mitsu deck and got them to talk to each other from his post above, perhaps he can post the exact mitsu procedure for you.

------

But, thanks to all that helped settle this. A very important consideration for me when I'm deciding to go to FiOS or not.

Dave

If you have a Mits TV (I do) it has two firewire ports. You can assign hardware to each port.
Now, I don't have a Mits D-VHS deck, just a JVC, but I still think it is not a good idea to string in series the STB, the D-VHS deck and the TV.

If you Connect the STB direct to the TV via Firewire, you can get a signal, however on my STB on Cox (Motorola 6412 III) you are not able to view the program guide or DVR menu. These are only on the other outputs, such as component and HDMI.

Therefore to fully utilize your STB you need to connect it to the TV via either component or HDMI (or DVI). I am assuming that the 6416 is same as 6412, just with a bigger hard disc.

Your Mits TV and Mits D-VHS deck are designed to work as a unit, AFAIK. Just connecting the Mits D-VHS deck to the Mits TV via Firewire should enable you to record what you are watching, as long as you can get a "handshake" firewire connection indicated on the recorder. The firewire connection can send data both ways. I believe that the Mits can output to recorder via firewire whatever it is displaying on it's screen.

The most convenient D-VHS set-up would be as I described in my earlier post, using a JVC D-VHS deck, which, if connected as I described is not dependent on the TV being on to make a recording. You could watch something from another input on your TV, while the JVC D-VHS deck is making a recording from the STB. The Mits D-VHS deck I think is set-up to work with the TV as a recording source, that MAY be the only way. I wish I knew more about the Mits D-VHS decks.

Therefore to fully utilize your STB you need to connect it to the TV via either component or HDMI (or DVI). I am assuming that the 6416 is same as 6412, just with a bigger hard disc.

You are correct in that some OSD functionality is not there on the firewire. I agree that with a Mitsu deck, the "parallel" option is best:
STB-> component or HDMI -> Display
STB-> D-VHS

The Mits D-VHS deck I think is set-up to work with the TV as a recording source, that MAY be the only way. I wish I knew more about the Mits D-VHS decks.

No, the Mistsu can record from any firewire source. In fact, with as cheap as Mitsu decks are now, and how crappy the transport is on the JVC, I'm thinking about getting a Mitsu to record and playback on and using the JVC as a firewire to component transcoder. :)

Dave

Topics merged and result stuck.

Topics merged and result stuck.

Thanks, Ken.

I currentlyhave the FIOS internet service and I'm also a D* subscriber that is seriously considering FIOS TV (when it finally arrives in my neighborhood). I just took a look at the .pdf file with the specs on the 6416 DVR and have a couple of questions:

1. What is the Ethernet port for? Can these things be networked so programs can be transferred from one DVR to another?

2. Does the USB port work? Can I hook up an external hard drive to expand the storage capacity?

Thanks in advance for any info you can provide.

Does anyone know if this DVR has the ability to do "first run" for Season Passes? Like the Tivo does?

Or is it "stupid" like the Time Warner SA 8300 series where it's idea of a Season pass is basically (record this channel at this time, regardless of what's on?), so you get like all the reruns and if the show is moved, it misses the show you want?

Does anyone know if this DVR has the ability to do "first run" for Season Passes? Like the Tivo does?

Or is it "stupid" like the Time Warner SA 8300 series where it's idea of a Season pass is basically (record this channel at this time, regardless of what's on?), so you get like all the reruns and if the show is moved, it misses the show you want?

It allows you to set it to "Record New Episodes", "Record New and Rerun" or "Record all shows & Duplicates". In addition, you have a choice of recording at the scheduled time or record at anytime.

Has anyone else had an absolutely horrid experience with these boxes being bad? I'm not sure if they intentionally picked out all the dud boxes for me or not, but I needed three HD DVRs on Saturday. The guy had four with him. One worked just fine... The other two, not so much. Their serial numbers were extremely similar, so the install tech figured they were out of the same batch. When they came up, an error message appeared on screen and the box stayed in some diagnostic mode.

So the guy brings the fourth in, and it takes two hours of resetting to get the box to see the digital channels. It always saw the HD local and local analogs without a problem, but they had to keep resetting it because it wouldn't display the digital tier. Problem solved I thought. Well, Saturday night I am set to record Cops, AMW, HBO Boxing and a few HD movies. Only Cops and AMW are recorded. Next night, about 8 hours of stuff. Nothing is recorded. Apparently this other box is bad.

Then for the third box on Saturday, they had another truck with two on board come out. The first wasn't checked out of the warehouse properly, and thus couldn't be initiated. The other one again refused to show the digital channels. They stayed until 8pm on Saturday trying to get it to work, and eventually left me with an SD box until they come out again in another seven hours.

I find it impossible that I've had four out of five boxes bad and that it's just an isolated problem. And yet, no one else has mentioned having a large percentage of their QIP-6416-1's not working for one reason or another. Thus I have to wonder: Is this just bad luck, or does Motorola have some serious manufacturing problems?

Has anyone else had an absolutely horrid experience with these boxes being bad? I'm not sure if they intentionally picked out all the dud boxes for me or not, but I needed three HD DVRs on Saturday. The guy had four with him. One worked just fine... The other two, not so much. Their serial numbers were extremely similar, so the install tech figured they were out of the same batch. When they came up, an error message appeared on screen and the box stayed in some diagnostic mode.

So the guy brings the fourth in, and it takes two hours of resetting to get the box to see the digital channels. It always saw the HD local and local analogs without a problem, but they had to keep resetting it because it wouldn't display the digital tier. Problem solved I thought. Well, Saturday night I am set to record Cops, AMW, HBO Boxing and a few HD movies. Only Cops and AMW are recorded. Next night, about 8 hours of stuff. Nothing is recorded. Apparently this other box is bad.

Then for the third box on Saturday, they had another truck with two on board come out. The first wasn't checked out of the warehouse properly, and thus couldn't be initiated. The other one again refused to show the digital channels. They stayed until 8pm on Saturday trying to get it to work, and eventually left me with an SD box until they come out again in another seven hours.

I find it impossible that I've had four out of five boxes bad and that it's just an isolated problem. And yet, no one else has mentioned having a large percentage of their QIP-6416-1's not working for one reason or another. Thus I have to wonder: Is this just bad luck, or does Motorola have some serious manufacturing problems?

It's all you. :D

Just kidding! :) No problems here at Tranquility Base. Took about 15 minutes to download and, so far, no problems. Just beginning to really explore what all can be done with the box. I like the fact that it allows you to choose first run only when recording a season, PLUS it allows you to set the recorder to record th show at "anytime" instead of just the pre-planned time slot. I am guessing that means if the program is delayed for some "breaking news story" that the unit will adjust the time? Anybody know?

I am guessing that means if the program is delayed for some "breaking news story" that the unit will adjust the time? Anybody know?
These boxes won't be anymore adept at doing this than the TiVo boxes are. "Record anytime" means "anytime based on what in the guide". There is no way for the box to know that, for example, your program was delayed due to an overrun in a football game. The "start recording at" and "end recording at" options can be used to widen your timeframe in that instance.

I have had 3 QIPs installed since Friday. All three worked out of the box and I have seen no unusual problems. Most of the TiVo functions are there, and I will likely just get used to the couple that aren't.

An irritation I have encountered (and seen posted on a thread elsewhere as well) is that scheduled recordings begin approx 2 minutes before the scheduled time and end around 1 minute after. This messes you up in cases where you are recording consecutive programs across different channels, or happen to be watching a VOD program during a transition.

For example, we were watch a VOD movie this weekend. In the background we were also recording a program, and another program that followed it on another channel. For the 2 minutes of the "unexplained overlap" the box made us stop the VOD (it did ask nicely though) so it could record the two channels in parallel. After the transition we were able to restart.

Note that going into the recording options provides no way to stop this behavior. In all cases programs are set to start and end "on time" but add this time buffer anyway.

I see a lot of "features" in this box that I believe are designed for users who have trouble dealing with such things as slightly-off network scheduling, dual tuners, etc. Given the success of the TiVo in providing access to these services in a highly intuitive manner I am surprised that Microsoft seems to think we are all so stupid.

Anyway, if *anyone* knows how to turn off this time buffer feature I would greatly appreciated knowing. It would eliminate what is currently my only functional grip with the box.

I've had my FIOS TV installed for 24hrs and already had the 6416 crash and reboot itself a couple of times. Also, there are times when the audio is out od synch with the video - sems to be on recorded shows and during regular viewing. Anyone else seen this?

These boxes do have some history of quality problems according to early adopters in this area. Odd that more of this has never shown up on the forum....

I am still waiting to hear if anyone has any insights into solving the "time buffer" that the QIP's put around recordings. This is causing some consternation in our household. I expect that somewhere there is a "secret menu" that allows savy users to modify whatever internal setting is causing this behavior. Anyone know how to get into a Microsoft TV service menu?

Yesterday the QIP missed an afternoon recording of "Dr. Phil". Wasn't a huge issue, but there is absolute no way to diagnose why this occurred. No other recordings were going on other than a 2-minute overlap with Oprah (brought on by the unwanted time buffer). No one was home to have told the QIP not to record Dr. Phil. I am missing TiVo's nice recording history feature, which was always very useful in the "who shot this recording?" analysis.

These boxes do have some history of quality problems according to early adopters in this area. Odd that more of this has never shown up on the forum....

I am still waiting to hear if anyone has any insights into solving the "time buffer" that the QIP's put around recordings. This is causing some consternation in our household. I expect that somewhere there is a "secret menu" that allows savy users to modify whatever internal setting is causing this behavior. Anyone know how to get into a Microsoft TV service menu?

Yesterday the QIP missed an afternoon recording of "Dr. Phil". Wasn't a huge issue, but there is absolute no way to diagnose why this occurred. No other recordings were going on other than a 2-minute overlap with Oprah (brought on by the unwanted time buffer). No one was home to have told the QIP not to record Dr. Phil. I am missing TiVo's nice recording history feature, which was always very useful in the "who shot this recording?" analysis.

Of course, the bigger issue is that you're actually recording Dr. Phil? :rolleyes:

Of course, the bigger issue is that you're actually recording Dr. Phil? :rolleyes:
Ha! not for me, but for the wife. That is why we record that and Oprah on the SD locals vs the HD. Sometimes there are 7 or 8 of these backed up on the recorder and I couldn't bear to see that much disk space wasted.

Everything else is recorded in beautiful HD.

Ha! not for me, but for the wife. That is why we record that and Oprah on the SD locals vs the HD. Sometimes there are 7 or 8 of these backed up on the recorder and I couldn't bear to see that much disk space wasted.

Everything else is recorded in beautiful HD.

I was wondering if you can bring in your OTA channels (or analog Fios channels) to your Tivo and then send the Tivo in as another input into your display? This way you could avoid using up your precious hard drive to this fluff! :D

Does anyone have a good email address or name & phone # of someone at Verizon TV that we can pass along "wishlist" changes to the MS guide 1.7? I know all of us have a few remote changes we'd like. One thing I ran across Sunday night, while a recording is in process I wanted to extend the run time by 30 minutes, so I went to the recording menu saw the program, it was recording, selected it and the only options I could get to initially was the series options. I went into series options and then selected "last", then I could get to the current recording options. Is that a bug or is there a better way to get to the current recording options? I couldn't find one at the time.

I am still waiting to hear if anyone has any insights into solving the "time buffer" that the QIP's put around recordings. This is causing some consternation in our household. I expect that somewhere there is a "secret menu" that allows savy users to modify whatever internal setting is causing this behavior. Anyone know how to get into a Microsoft TV service menu?

You may have to take the bull by the horns and contact Verizon directly. I have had the service for a week and a day now and am overall very pleased. It took the tech a while to get my two 6416s (one was a return from a customer who downgraded) and my one 2500 configured but they have been up and running ever since. I have had a couple of glitches with the VOD. I have called up a few programs (just fooling around--I don't typically watch anything in SD) and have gotten the message that the VOD was not available or something to that effect. I am extremely pleased with the responsiveness of the menu system and program guide but some of the navigation seems to be not that well thought out. I look forward to gaining more familiarity with the remote and the box.

I have contacted the Verizon FSC (Fiber Solutions Center, 888-553-1555) approximately five times regarding sundry issues, mainly local programming, but I did have some specific input regarding some of the navigation shortcomings I referred to above. One of the reps I spoke with gave me his email address and asked me to put my suggestions in writing and he promised to pass them along to his supervisor.

Update on the recording to D-VHS.

I tried the recommended protocol of getting them to talk to each other last night and lo and behold, I'm able to record directly from the STB to the D-VHS. I was able to record both DiscoveryHD and CinemaxHD. I didn't try anything else and didn't try to record from the DVR to D-VHS but I'm guessing that would work as well.

So, it looks pretty good for recording to D-VHS from the Verizon Motorola STB.
My JVC DVHS VCR's OSD reads: QIP-6416QIP-6200. This was what displayed after connecting a 6 pin to 4 pin firewire cable and running the automatic I-link detector on the JVC. The JVC assigned I-2 to the 6416.

My brand new 6416 has also had the reboot problem. It rebooted a couple of times during the week, the on Sat, Feb 2, it rebooted 6 times is 2 hours. Not good for recording stuff. A service call is set for Monday afternoon for a replacement box.

Anything to look for at install time to maybe avoid some of these issues with this DVR?

I too have experienced inexplicable failure to record scheduled programs; no error message, no overlap problems, the box just didn't record the show. Where are you finding the options to record only new shows vs reruns? I have not noticed those options when trying to set up a recording of a series.

Finally, for the guy who wanted to know if you could hook up a USB hard drive to a USB port on the box to get more storage, the answer is, sadly, no. If anyone knows how to enable these ports for external storage, please let us know.

I too have experienced inexplicable failure to record scheduled programs; no error message, no overlap problems, the box just didn't record the show. Where are you finding the options to record only new shows vs reruns? I have not noticed those options when trying to set up a recording of a series.
I know that you can access "season pass" options by going to the "subscriptions" (I think that is the name) tab on the List screen and selecting the program whose options you want to modify. You should then be taken to a screen that allows you to modifying recording options. First-run vs. reruns vs. all is one of these.

I haven't been able to determine a reasonable pattern for these missed recordings, other than there appears to be cases where:

1. A particular show (it is very show specific) just doesn't want to record consistently. "Dr. Phil" is my only example of this

2. A particular showing of a program that the DVR does not recognize as matching the subscription. In the case of the back-to-back "Scrubs" episodes the DVR does not appear to match the second showing (i.e. no "record" marking prior to occurence). This is very consistent. Note that if I manually go forward and mark these for recording in advance they execute appropriately.

My conclusion is that in the first case the DVR is panicing or perhaps doesn't like Dr. Phil. In the second case there appears to be a bug in the DVR's selection logic. The TiVo successfully records all of these programs, and has actually never missed a recording (and the nicest feature is of those there were "missed" there was a logical explanation in the recording history. This would be a nice add-on for the FiOS DVR).

My conclusion is that in the first case the DVR is panicing or perhaps doesn't like Dr. Phil. In the second case there appears to be a bug in the DVR's selection logic. The TiVo successfully records all of these programs, and has actually never missed a recording (and the nicest feature is of those there were "missed" there was a logical explanation in the recording history. This would be a nice add-on for the FiOS DVR).
That's the diff between a DVR company developing a product and Microsoft developing one. :cool:

I'm actually now having this same problem. "Season Passes" for this box appear to be utterly, totally useless. Not only do a number of the shows set for "New Episodes" end up recording a random smattering of repeats, I've now been having a consistent problem with it not recording a show.

It's on every weekday; I set up the season pass when I got my replacement box last Tuesday. It recorded all of last week just fine, and recorded this Monday without a problem. Starting on Tuesday, it didn't record. Wednesday, it didn't record. And now today, it didn't record. Obviously the software this box has is either in a very early stage or was done by incompetents. I think the advice everyone should be following at this point is to just go through the guide every day and manually set up your recordings. Looks like setting a season pass can't be trusted...

Relax dude :)

My theory is that the recording problem has something to do with the guide information getting out of sync with the meta-info that the subscription is using to match for recording. I'm pretty sure they are constantly tweaking this stuff and that we will continue to see some bumps and settling in the near future.

On the bright side, I also expect we will be seeing some improvements and new features. For example, I am now absolutely certain that my local SD quality is significantly improved from when I first got the box. It is hard to tell the difference between the local SD and the same material upconverted on the HD station.

We are certainly early adopters here, and there are a lot of things that can go wrong. For now I am just developing the approporiate procedures to work around the temporary problems, as you suggest.

This is correct. There is a MoCA adapter installed after the router that delivers the VOD. Our tech mentioned that 2nd quarter of 2006 they should be enabling communication between your STB's via the COAX. That and that the ONT will be replaced with a bulit into MoCA feature.


Thought this article would be of interest. So my questions are: will I be able to connect these STB to my home wireless network, similiar to what TIVO provided. The ability to share music, pictures from my PCs that are networked? Will we be able to share recording between the STB? Sounds like there are some untapped technologies in the STB.

LAS VEGAS, Jan. 3 /PRNewswire-FirstCall/ -- Motorola, Inc. (NYSE:MOT)
today redefined the digital video recorder (DVR) as a multimedia hub that lets
consumers access and share video recordings, video-on-demand (VOD) content,
pictures and music in and around the home with the introduction of the new
Motorola QIP family of products.


The new Motorola QIP6416 is a high-definition (HD) capable, dual- tuner DVR
with watch-and-record capability; the Motorola QIP6200 is a single-HD tuner
set-top; and the Motorola QIP2500 is a single-tuner standard- definition model.


These three new Motorola set-tops are the first to include built-in home
media networking capabilities. Using a technology known as MoCA (short for
Multimedia over Coaxial Alliance), the Motorola QIP set-tops can create a
multimedia network using the existing coaxial cable already found in the walls
of a consumer's home. This network is capable of transporting high- definition
video, high-quality digital voice, and high-speed data to televisions, DVR,
game consoles, wireless access points, and home computers.


The products are also unique because they support two different network
architectures within the same device, providing service providers with a
choice in way they can deliver digital video services into the home: The first
supported is the traditional quadrature amplitude modulation (QAM) method
commonly used today by cable operators, which sends video information to the
home over radio frequencies. The second is the newer, emerging video- over-IP
method, which delivers video to the home using packets of data.

We've had the service since early August and the missed recording issue has been a real pain. So far the best advice I can give is what the techs tell me, set your programs to record individually. Don't use the "series manager", it is flakey. They tell me the issue their "top" priority, (right after collecting payments).
Since I stopped using the series manager and went to individual recording, I haven't missed a show.

Alan

I'm actually now having this same problem. "Season Passes" for this box appear to be utterly, totally useless. Not only do a number of the shows set for "New Episodes" end up recording a random smattering of repeats, I've now been having a consistent problem with it not recording a show.

It's on every weekday; I set up the season pass when I got my replacement box last Tuesday. It recorded all of last week just fine, and recorded this Monday without a problem. Starting on Tuesday, it didn't record. Wednesday, it didn't record. And now today, it didn't record. Obviously the software this box has is either in a very early stage or was done by incompetents. I think the advice everyone should be following at this point is to just go through the guide every day and manually set up your recordings. Looks like setting a season pass can't be trusted...

It's totally worked for me on ALL my season passes now for three weeks w/o a hiccup. Not saying you're not doing things wrong, but are you certain you've got everything set right?

It's totally worked for me on ALL my season passes now for three weeks w/o a hiccup. Not saying you're not doing things wrong, but are you certain you've got everything set right?
I will verify that I have everything set up right on my end. All season passes have worked without a hitch EXCEPT for Dr. Phil and the second back-to-back episode of Scrubs. Note that Dr. Phil recorded successfully all of last week by requesting a one-time recording each day that it was on. Scrubs likewise works if you manually request the recording. This is some odd "doesn't match" behavior of the season passes that I certainly can't explain. Perhaps it will be corrected with an update at some point?....

I got FIOS this weekend with a 6416 box. I also have an RCA 2610 DVR with firewire. I tried to see if I could increase recording time by hooking the RCA DVR to the 6416 and could not detect anything. My TV has firewire and when I connect theRCA DVR to it I get a message box saying that it has been connected. Anyway, I remember reading in the 6416 manual somwhere where the firewire was for expanding the HDD space as well as going to the TV so I thought I would try.

It took 2 6416 boxes before the installer could get one to work. The first one came up with on SD channels and the resolution looked like 240x320 or something. It was terrible. Then it started resetting over and over so he hooked up another one. This one took like 1.5 hours to get going but it finally started working. I have had it screw up 2 times since then. Once while I was watching the bud shootout on TNTHD this weekend. I paused the thing for like 15 minutes (I have a 7 month old so enuf said there;) and it just started playing on its own and then FF or REW or any of those commands would not work anymore on that channel. That was frustrating. Then it reset again yesterday once while recording.... yes opra show.
Our area just got FIOS like 2 months ago and they did install what the installer called a VOD router box that talks to the motorola box via the coax. Then that VOD router box is connected to my FIOS internet wireless router via cat5. He said all VOD requests go through this box. I use MAC filtering on my wireless router that they provided for the internet and I had to input a MAC address for the 6416 and for this VOD router box as well as all my PCs. I may be saying this stuff wrong cause Im new to the HD stuff but just trying to give info here.
On a side note I had dish network with a dual tuner DVR (I think it was called a 511) and I must say while the FIOS quality and price is wonderful, the DVR menus and things are not that great. It may be that I need to get used to it but I definitly loved the way on my dish network dual tuner the tuners were completely seperate and I had a swap button to swap between them. I could use them in PIP (the tuner did the PIP, my old TV didnt even have it) and they never conflicted on recordings. It was exactly like having 2 single tuner DVRs and that was perfect. I can also say that in the 1 year or so that I had that box I never missed a show because of the guide. You guys have given me some caution here. I would hate to miss a "LOST" episode cause the thing just "LOST" it. That would really suck. But hopefully they will improve it and hopefully I will get more used to it.

Oh and the most important "LOST" functionality to having this new FIOS 6416 is that I "LOST" my 30 second skip functionality. I would like that back. If someone knows how to get that back for me I would be very greatful. I loved that function!!!

Hope I gave some helpfull info in my point of view

I expect that the 6416 will improve with updates. The menu and functionality takes some getting used to, but in terms of usability actually beats the TiVo in a couple of areas. No, you don't have direct access to the dual receivers which kind of sucks. I expect the design philosophy behind that is that the typical human couldn't deal with that concept.

The 30 second skip is not achievable through the Microsoft TV software I believe. Luckily for me the HD-TiVo didn't have this feature either (at least not available without a hack). You will just have to FF. I have gotten pretty good at doing this and then hitting the Replay button the right number of times to start exactly where I want....

The 15-minute behavior you describe is half-way normal. The QIP only gives you a 15 minutes pause buffer (yes, that does suck) and then will start playing automatically. Trying to pause or rewind in this state will give you the little "not" symbol in the top-right corner of the screen, since it just won't allow you to buffer anymore. FF should work though, and I believe I have done this in the past.

Our box has reset a couple of times over the past few weeks, but I am hoping that is due to an update of some kind. No one was actively watching anything at the time, or at least nothing critical.

What I want is for them to enable the stinking SATA or FireWire ports for disk space expansion. 160g is not enough for HD recording.

In fact it would be nice if someone out there built a hardware network device that would pretend to be a SATA device but in actuality it was a NFS or Samba mount..

I called the tech support yesterday because of the dreaded known HDMI not passing DD5.1 and they were no help. I got some guy that said that that is the way its supposed to work and your TV should pass it to the AV reciever. I told him that so far I have heard of no one who makes a TV that does that yet. He was just trying to get me off the phone. Anyway he didnt know anything about motorola pushing new firmware to fix the problem but I have read in other threads that they are for FIOS but I could not confirm it yesterday so I dont know what to think. I think it really sucks that we have this wonderful digital signal for both audio and video and they make us choose one or the other but not both. Its like some little childrens lesson about not being greedy or something

What I want is for them to enable the stinking SATA or FireWire ports for disk space expansion. 160g is not enough for HD recording.

In fact it would be nice if someone out there built a hardware network device that would pretend to be a SATA device but in actuality it was a NFS or Samba mount..

I'm with you on this.. I'm guessing people are having the same concern that I'm starting to have.. I'm running out of space, and the dvr tends to fill up relatively quickly. The high bitrate mpeg2 feeds sure take up alot of space, and if you record an hd sporting event or movie + the dang commercials, you can only keep a handful at one time before the harddrive starts to fill up.. :( I'm certianly glad fios does have good pq, but it takes up alot of space. :p

Allowing the usb/firewire ports to accept an external hdd enclosure would sure be nice. Heck, I could just power it on for certain things when I wanted to watch them or record a certain show if the main hdd starts to fill up. I guess a switch to mpeg4 is the real answer eventually, but that doesn't look like it'll happen for a while. If HD content really does start to take off however, 160gig hdds are not going to cut it w/ mpeg2. I have never had a tivo/dvr before, but do they usually use 160gig hdds? I suppose the simplest/cheapest fix to this problem is start stuffing dvr's with larger hdd's, guess we'll see.

The HD TiVO has a 250GB drive. With D*'s low bitrate this holds a large amount of low-quality "HD" video.

I would also like to add a drive to this puppy. Two things that may be coming in relief of this for me are:

1. In the "spring" FiOS is supposed to turn on the networking ability of these boxes. Only one of the three in my house really holds the important programming, but the ability to network the boxes together will allow me to spread out the load and still be able to watch the programming on the big screen.

2. Eventually I believe VOD will be the norm rather than the exception. To the extent this grows over time you will have less reason to record something on your local hard drive, since you will be able to access it over the net.

I am all-in-all pleased with the QIP, even vs. my HD-TiVo. It has a lot of features and differences that I prefer, and then a few that I don't. I guess that is probably par for the course.

To add to the ongoing saga of missed recording events using the Fios DVR, I have had most of my problems with recording Lost. I try to record both Lost and Invasion back-to-back. Since they are on the same channel, the DVR uses one tuner for one and the other tuner for the other during the overlap phase. This should work in theory, and has worked on occasion.

However, what has happened TWICE now is that Lost will fail to record at all, and the DVR will display Invasion as recording TWICE... After the recording is done, I will see two separate, identical listings of Invasion in the listing of recorded programs. I am not sure if it has actually recorded Invasion twice, or just listed it twice in the recordings list. Nevertheless, it is very annoying that Lost can't be made to record on this DVR. Happily, I have a backup of Lost being recorded directly off my antenna using a windows media center PC which records it nicely in high definition.

Interesting what's going on with my QIP box now. I've completely stopped using "record series" after my previous post and have just been setting up manual recordings. However, last night I set the box up to record Instant Star on The N at whatever time it was on. It didn't record, so I figured I must have done something. Tonight, since it reairs all weekend, I set it up to record from 9-10 since the episode descriptions for the two episodes were vague. So I selected two shows to record, 9-9:30 and 9:30-10. In addition, last night I recorded two movies on two different channels.

Well, the two movies recorded without a problem. Instant Star, however, was missing again. Both episodes. And in a belated reply to a question earlier, yes, I know what I'm doing. Every night I check and double check the scheduled list. Instant Star appeared, as did the show I was having trouble with using the "record series" feature. As far as I'm concerned, if it shows up in "Scheduled Recordings" right before I turn the box off and go to bed, there's nothing I'm doing wrong.

Now that I can't even rely on manual recordings, this is starting to get frustrating. It's odd it's only happened with manual records for the same show on the same network, but there's no question that it was set up to record them and didn't. They need to release an updated firmware fixing this and the 5.1 with HDMI problem ASAP. It's getting tiresome being unable to rely on the box to record shows.

Not really an issue with the test patterns themselves, but I am having an overscan issue. My DVD's input into my set via component appears to be spot on for aspect settings, but the QIP6416 via HDMI overscans the image and I cannot get it set correctly. Even if I make changes in my aspect settings to accomodate it as best I can, the changes are global on my RPTV and it has an adverse effect on my DVD's settings.

In order, here's the images of
(1) what it should be showing
(2) what it is showing now and
(3) what it looks like with the best changesthat I can make.

I don't know if it's my set or the QIP that's causing the problem. Any suggestions?

With FiOS TV comming to my area (Murrieta) next week I need to know one thing before I order it. Currently I have D*TV with TiVo and love the search capabilities (Wish Lists). Is there something comparable with FiOS and the 6416?

Has anyone had any success passing recorded non-5C content to their PCs through firewire? I am only able to do it live, but not with recorded content (I've tested it for the same channels and shows). I am thinking that Verizon is causing all recorded content to be 5C. Does anyone know for sure?

With FiOS TV comming to my area (Murrieta) next week I need to know one thing before I order it. Currently I have D*TV with TiVo and love the search capabilities (Wish Lists). Is there something comparable with FiOS and the 6416?

The Verizon FiOS DVR (6416) has search capability and season passes. I don't believe it has the Wishlist capability though.

In other words, you can do a search (typing in the title, or part of the title) and if there are any matches, and the match is a series, you can get a season pass.

If you do a search and there aren't any hits, it won't let you save it as a wish list to record programs that might match the search in the future.

I could be wrong though...

Anybody else on "wishlists" on the 6416?

I have contacted the Verizon FSC (Fiber Solutions Center, 888-553-1555) approximately five times regarding sundry issues, mainly local programming, but I did have some specific input regarding some of the navigation shortcomings I referred to above. One of the reps I spoke with gave me his email address and asked me to put my suggestions in writing and he promised to pass them along to his supervisor.

Could you pass the email address along to me? Maybe another voice may speed things along. No problem if you'd rather not.

I would like to bring up the issue with HDNet as well as a couple of other channel requests.

With FiOS TV comming to my area (Murrieta) next week I need to know one thing before I order it.

What confirmation that Fios Tv is starting next week? I have not been a to find anything concrete just speculation.

What confirmation that Fios Tv is starting next week? I have not been a to find anything concrete just speculation.
Verizon had a promo at Original Grazianos in Murrieta on Sunday 2/19/06 giving away free food to promote FiOS TV. They have it there already. Guests were given flyers on FiOS including the channel line up (same stuff found on Verizon FiOS webpage). I was told that FiOS TV is available in Murrieta now but not official until Feb 28.

Back to the SATA - doesn't that stand for Serial ATA? Has anybody actually tried hooking up an external SATA disk to the 6416? You can buy a SATA disk enclosure and 250Gb drive for about $130.

After a little investigation, the 6416 may work with an SATA II drive. Fortunately, the asking price for a 250Gb SATA II drive is around the same as a 250Gb SATA150 drive.

THere has been discussions on the 6412 thread in here about it. They have tried it on a 6412 phase 3 with sata and hdmi and said it didnt work. Also they said it was up to the provider to enable the port. Somehow with the support I have gotten from FIOS (almost 0 technical ability) I would say that they dont have this feature enabled. You can try it though and let us know if it works. I for one am getting real upset with my system. It keeps freezing up at critical times, pops up with stupid messages about recordings going on when only one tuner is used. Im thinking of going back to my Dish dual tuner DVR. Then content sucked and it wa much more expensive but the DVR was soooo much more reliable. And I had a 30 second skip. I miss that button sooo much!!!!

I have just gotten my FIOS TV installed w/the 6416 STB. Previously , I had a HR15 DVR , no HD, D*, hooked to my new HL-R5668 Samsung. It was S-Video. The image filled the screen even though it was not great quality. After setting up the FIOS, HDMI, the screen is compressed on the sides unless the image is in HD. I hooked up the S-Video again, and the image was crushed down top and sides and obviously, was poor quality. I tired component w/the same results. The tech said he had never seen this before and left. I have tried all set up options in the Sammy and the Motorola with no luck. Any ideas? Is this to be expected w/the Moto box? The options for aspect in the Sammy are only 16:9 and 4:3 now. All the Zoom and Panorama options are unavailable...greyed out. I have seen a lot of posts about bad boxs..........

I have just gotten my FIOS TV installed w/the 6416 STB. Previously , I had a HR15 DVR , no HD, D*, hooked to my new HL-R5668 Samsung. It was S-Video. The image filled the screen even though it was not great quality. After setting up the FIOS, HDMI, the screen is compressed on the sides unless the image is in HD. I hooked up the S-Video again, and the image was crushed down top and sides and obviously, was poor quality. I tired component w/the same results. The tech said he had never seen this before and left. I have tried all set up options in the Sammy and the Motorola with no luck. Any ideas? Is this to be expected w/the Moto box? The options for aspect in the Sammy are only 16:9 and 4:3 now. All the Zoom and Panorama options are unavailable...greyed out. I have seen a lot of posts about bad boxs..........

I would definitely recommend the HDMI connection. Disconnect your S-Video cable. No reason at all to use it. Get your STB User Guide and read carefully the section beginning on page 11 "Optimizing Your Set-Top for High-Definition TV," paying particular attention to page 16. I would employ the procedure described at the bottom of the page to make sure your settings are automatically configured. You should be feeding your Samsung a 720p signal. The only aspects available will be 16:9 and 4:3. It is normal for your Zoom and Panorama options to be grayed out.

Are you happy with your HD image? If so, then your setup should be proper. On regular cable channels, you can manipulate the screen size if you wish by adjusting the 4:3 Override settings. The normal setting is off.

Welcome to AVS.

I would definitely recommend the HDMI connection. Disconnect your S-Video cable. No reason at all to use it. Get your STB User Guide and read carefully the section beginning on page 11 "Optimizing Your Set-Top for High-Definition TV," paying particular attention to page 16. I would employ the procedure described at the bottom of the page to make sure your settings are automatically configured. You should be feeding your Samsung a 720p signal. The only aspects available will be 16:9 and 4:3. It is normal for your Zoom and Panorama options to be grayed out.

Are you happy with your HD image? If so, then your setup should be proper. On regular cable channels, you can manipulate the screen size if you wish by adjusting the 4:3 Override settings. The normal setting is off.

Welcome to AVS.

I would like to point out that if you use the HDMI (at least for my 6416) I have the same DD5.1 bug as the 6412 phase 3 box where I get no surround sound out of any audio outputs when I use HDMI. If you dont have a surround receiver then ignore this but If you do you will most likely find (unless you have some firmware upgrade that finally fixes the problem) that you will not get dolby 5.1 surround

Thanks for the info. I believe though I should set the STB at 1080i since this Sammy is a 1080p set... or shold it still be set @ 720p? I will check the 5.1DD w/the HDMI. Does it work OK if I use component? I downloaded the Moto manual and I think if I set the 4:3 ovrd to "Stretch" it will solve my problem.

Thanks again. This is a great forum.

The picture in HD is beautiful. I just want full screen in SD also! I hope this does it.

Thanks for the info. I believe though I should set the STB at 1080i since this Sammy is a 1080p set... or shold it still be set @ 720p? I will check the 5.1DD w/the HDMI. Does it work OK if I use component? I downloaded the Moto manual and I think if I set the 4:3 ovrd to "Stretch" it will solve my problem.

Thanks again. This is a great forum.

Interesting - I have my 4:3 ovrd set to 480p. It looks ok. Maybe I'll try "stretch" to see if it looks any better.

1080i sounds like the right setting for your Sammy.

You should be feeding your Samsung a 720p signal.

My bad. I apologize for glossing over the fact that your Sammy was a 1080p. That is one reason it is difficult to give hard-and-fast advice on these forums because of the wide differences in capabilities of equipment involved. Still, did you try the procedure outlined on page 16 of the STB manual? I am curious to know what the automatic configuration defaults to. It should eliminate any guesswork about what resolution is best for you. Since you're happy with the HD picture, then 1080i is probably the way to go.

I would like to point out that if you use the HDMI (at least for my 6416) I have the same DD5.1 bug as the 6412 phase 3 box where I get no surround sound out of any audio outputs when I use HDMI. If you dont have a surround receiver then ignore this but If you do you will most likely find (unless you have some firmware upgrade that finally fixes the problem) that you will not get dolby 5.1 surround.

It is true you will not presently get DD5.1 when using the HDMI connection if your AV receiver does not have HDMI switching. In my case I decided to stay all-digital with the video and accept Pro Logic sound processing for the present while I wait for the price to drop on AV receivers with HDMI switching. Using component will get you your DD5.1, but I didn't want to lose in my case an extra 2.5 percent of overscan by going component versus HDMI. It is unfortunate we have to make these types of compromises.

I only miss one feature that mt TiVo had that my 6416 doesn't and that's the ability to switch antennas. I could watch 2 shows at once by switching and backing up if I missed anything important. If I use the last button on the 6416 it stops recording when you go to the other channel.

Oh, I didn't get an STB users guide. Did Verizon give you one when they installed? All I got was the Verizon guide book that has some stuff about the DVR but nothing on how to set the output resolution.

I didn't get an STB users guide. Did Verizon give you one when they installed? All I got was the Verizon guide book that has some stuff about the DVR but nothing on how to set the output resolution.

I managed to get two. PM me your mailing address and I'll drop one in the mail to you. I guess it shows how early in the game it is when Motorola doesn't even have the User Guide on their website to download. Verizon installers ought to be passing them out as well. Hopefully most are. Poster rpd indicated he downloaded one but I will be darned if I can find it. Perhaps if he is still following this thread, he can provide a link.

I found one for the 6412. I wonder if the setup is the same. I'll give it a try and if it doesn't work I'll send you my address. Thanks Bill.

Nope, the menu on the 6412 looks nothing like what I get on the 6416.

Can some just tell me how to get to those settings on the 6416? When I go into setup and pick STB options there is nothing about output resolution.

Nope, the menu on the 6412 looks nothing like what I get on the 6416.

Can some just tell me how to get to those settings on the 6416? When I go into setup and pick STB options there is nothing about output resolution.

Yes, I downloaded the DCT User Guide last night and it was not applicable in all respects.

With your TV on and your 6416 plugged in and turned off, press the MENU key on either your remote or on the front panel. That will get you where you want to be. The following is verbatim from the User Guide:

Use the remote control or the CURSOR keys on the front panel to navigate the on-screen display. Press the up and down arrow keys to highlight the setting you wish to change. Press the right arrow key to select an option for that setting. To exit the setting and move to another setting, use the up and down arrow keys. To exit the menu and save your settings, press the POWER or MENU key.

Incidentally, I was fooling around with my settings recently and succeeded in "locking up" the 6416. I had to unplug it to restore it to operating condition. I am connected by HDMI and in that mode the TV and the 6416 "exchange information to automatically determine the best possible TV TYPE and HDMI/YPbPr OUTPUT settings." To cause the TV and STB to re-exchange information to restore the automatic settings, select RESTORE ALL DEFAULTS. Note that this only works when connected by DVI/HDMI. Press the right arrow key to accomplish the RESTORE ALL DEFAULTS action. I am sending your User Guide out this morning.

Thanks Bill, I appreciate the info and the guide.

The guide I downloaded was for the DCT 6416, not QIP. The setup menu looked the same and I was able to cure my problem. The solution was not in setting the 4:3 ovrd to stretch. This had no effect. In fact, no setting changes I made had any effect!!. I finally went to "restore defaults" and everything started working as it should. Screen fills with 4:3 content, HD set @ 1080i looks fantasatic, and digital non HD looks very nice also! When viewing HD, the side bars still appear w/4:3 broadcast, commercials etc. This I expected.
I went to some very high end component cables and optical audio and the 5.1DD works great. I will hook the HDMI up for PIP.
This STB appeared to be used. I went to look at some recorded TV last night and found that Super Bowl XL was in the queue! Not in VOD, but in the Recorded TV. The whole game! I am wondering if I will have more issues with this box. It may be a return.

My boxes were definitely new. Still in the plastic, clear plastic over the STB display...

...This STB appeared to be used. I went to look at some recorded TV last night and found that Super Bowl XL was in the queue! Not in VOD, but in the Recorded TV. The whole game! I am wondering if I will have more issues with this box. It may be a return.Both my 6416s were returns. I had some previously recorded programs in my queues as well. I haven't had any problems with either of my units now four-plus weeks into my service. That is, that I know of. I am still on a learning curve for the 6416, not having come out of a HD-TiVo background with D*. Glad to hear you got your setup problems straightened out.

Mine was brand new - surprisingly it initialized faster than the 2500 STB.

Did you get any kind of cables with your DVR or STB? I wouldn't have minded some cables instead of using my own - I guess I could have pleaded poverty during the install and not offered mine.

I am sending your User Guide out this morning.

Thanks Bill, it came in the mail today.

Came across a feature in the 6416 that's turned off that I could use. When I got the service installed last week I assumed that I could run my DVD player through the 6416 to the TV (the TV has only 2 AV inputs and the other one is already used). So I connected the output of the DVD to both sets of inputs on the 6416 and nothing. Then I read the manual (who ever reads that first) and in the small print it says next to both of those inputs : Feature currently disabled! The install tech didn't say anything when I hooked the DVD to there.

Why would they disable the inputs? They don't want people to copy stuff to the HD? Anyone have a contact to feed requests like this to Verizon?

biker19, The Verizon tech gave me a HDMI, component, and offered an optical audio also. Very helpful.

More about my original connection issues, if you use the HDMI input,you cannot set the 4;3 ovrd to allow full screen 4:3, only with component. Talked to Verizon and their Moto experts. When you switch inputs, it will automatically turn the 4:3 ovrd to "Off". They are sending me a Moto user guide also. If you need one , just call them.

They told me they are also working w/Moto to get a STB w/two tuners so you can use 2 outputs for PIP. Currently you need 2 STB!! Also, need to be able to record 2 programs and watch a third, live, like you can w/D*.

If anyone is interested I have looked all over this forum for the ablity to get the 30 second skip function to work. There is a thread here about the 6412 and that most have this abiltity but some cable companies turn the function off and give a remote that doesnt have it. Wehh, someone said that they went and got a "Oneforall" universal remote which has the ablity to program individual buttons with codes for functions and someone posted all those functions. Anyway I went and spent my 15 bucks for one of these to try it and it does not work with FIOS. I was able to program all sorts of buttons to do stuff that is normal on our remotes but the 30 second skip does not work. I also saw someone in some other forum say that we had microsoft guide and it doesnt work with microsoft. Wish I had seen that first but oh well. No one needs to try this anymore. It is official that the stupid skip doesnt work with FIOS. That was a big disapointment to me.

Also, need to be able to record 2 programs and watch a third, live, like you can w/D*.


What D* STB does that?

To update on the "doesn't record" issue, I have come across two more types of problems that cannot be explained by logic:

1. DVR showed a conflict for the following
a. Program A from 19:00 to 19:30
b. Program B from 19:00 to 20:00
c. Program C from 20:00 to 21:00
d. Program D from 21:00 to 22:00

Program D showed that it was in conflict with Program C?! This happened across two weeks and could be recreated both with subscriptions and manual recording requests. I have not encountered a case since then that matches.

2. On two ocassions programs have recorded but...not really. We recorded Grizzly Man which apparently only got the first 5 minutes of the show and then jumps out to the "end of program" screen. A couple of days ago a similar thing occurred for Two and a Half Men where the recording jumped from the 4:45 mark to around 20:19 where it continued the recording. In both cases I am wondering if the broadcasts were in some way interrupted over FIOS? Did anyone else see this on "Two and a Half Men" this week?

3. Back to back Scrubs episodes now record without a problem.

Well, I haven't tried to hide my enthusiasm on this board for FiOS and its improved picture quality but I have to say that my DVR experience to date has been spotty at best. I posted earlier today over at broadbandreports (http://www.dslreports.com/forum/remark,15520860) about my FireWire experience, particularly with recorded versus live content. Let's just say it needs some work. I am skeptical that running it by Verizon techs will do much good, but may give it a shot as a last resort. Maybe I'll get lucky. On a subject not related to HD, I haven't had good results with the VOD programming either. Still, the improved picture quality and more HD content trumps D* by a long shot. I'm willing to "ride it out" on the DVR front while they work out the bugs.

I've had it for less than a week but VOD seems to be the most problematic issue.

To update on the "doesn't record" issue, I have come across two more types of problems that cannot be explained by logic:

1. DVR showed a conflict for the following
a. Program A from 19:00 to 19:30
b. Program B from 19:00 to 20:00
c. Program C from 20:00 to 21:00
d. Program D from 21:00 to 22:00

Program D showed that it was in conflict with Program C?! This happened across two weeks and could be recreated both with subscriptions and manual recording requests. I have not encountered a case since then that matches.

2. On two ocassions programs have recorded but...not really. We recorded Grizzly Man which apparently only got the first 5 minutes of the show and then jumps out to the "end of program" screen. A couple of days ago a similar thing occurred for Two and a Half Men where the recording jumped from the 4:45 mark to around 20:19 where it continued the recording. In both cases I am wondering if the broadcasts were in some way interrupted over FIOS? Did anyone else see this on "Two and a Half Men" this week?

3. Back to back Scrubs episodes now record without a problem.

I think your conflict comes from you having the unit turned on during the recording time. It is using one tuner to record and one to show the content while the unit is on. Try turning the box off so that the 2 tuners can record the back to back shows , one tuner per show.

On a subject not related to HD, I haven't had good results with the VOD programming either. Still, the improved picture quality and more HD content trumps D* by a long shot. I'm willing to "ride it out" on the DVR front while they work out the bugs.

I agree. HD PQ is definately my #1 priority. Besides, the only alternatives for me are D* and Cox Cable. Six odd years ago I left Cox for D*, primarily for their horrific PQ!

Not that I have really used it a lot, but I have yet to view a movie from start to finish on VOD. It usually plays a minute or two, screen either freezes or goes blank, a message is displayed indicating the STB is "tuning" to the VOD channel, followed by "VOD is temporarily unavailable". :rolleyes:

I'm confident that V* will work out the kinks sooner than later. What I'm getting more concerned about is the abscence of HDNet in Fairfax County. My understanding is the issue is "blackout" related. Granted I only have had FiOS for just over two weeks, it has been available in Fairfax County for maybe two months? I would have thought this should have been resolved by now. :(

Thats interesting you guys are having problems with vod. I have only done the free stuff but one night I just watched music videos from the VOD and it was pretty cool. I watch different videos for like 3 hours. Sometimes there was a large block of videos like a couple of hours worth and I would fastforward through most of it just to see the videos I liked. It worked fine for me. I never saw 1 issue. I have also not seen any of the issues with conflicts either. Somewere in these threads someone was talking about recording scrubs back to back because they have 2 episodes runniing back to back and it not getting the second one. I didnt have that problom. Someone was also talking about an issue with invasion after lost. I am doing that one to for a month or so with no problem (of course minuse the olympics). My 6416 is a phase 1 box without sata on the back just fyi

Greetings all! I was wondering if the Fios HD DVR has a pass - through mode allowing you to send the navive signal (whether it is 480, 1080, 720 etc) straight to the TV. My TV can't stretch any source higher than 480p and I want to use the tv's stretch modes when watching 4:3 content. Obviously I can only do this if the DVR can pass 480i to the set.

Can anyone shed some light on this for me? Currently a Comcast customer with the SA 8300 HD, which allows me to do this. No pass-through on this box might be a deal breaker for me when FIOS becomes available in my area, which should be very soon.

The default for non-HD programming is 480i. You can change that to 480p or a stretch mode in the options but the default should work just fine for you.

Thanks for the quick reply! Can anyone comment on the Fios DVR Vs. Comcast's SA 8300HD DVR?

Thanks for the quick reply! Can anyone comment on the Fios DVR Vs. Comcast's SA 8300HD DVR?
One thing to keep in mind about Verizon's roll out of equipment - some of the features will change over time - a simple firmware update tomorrow could change something someone tells you today.

There's virtually no downside to FiOS - the install is free, the cost is usually lower and the PQ better. The only issue might be some bundling options and single features that some people must have.

1. In the "spring" FiOS is supposed to turn on the networking ability of these boxes. Only one of the three in my house really holds the important programming, but the ability to network the boxes together will allow me to spread out the load and still be able to watch the programming on the big screen.

.

I had FIOS TV installed two days ago, and the technician stated that one could watch DVR recordings from standard STBs in other parts of the house. I assume that this is what this quote refers to. However, he implied that it could be done now. Does anyone have any more info on this capability? Thanks!

I had FIOS TV installed two days ago, and the technician stated that one could watch DVR recordings from standard STBs in other parts of the house. I assume that this is what this quote refers to. However, he implied that it could be done now. Does anyone have any more info on this capability? Thanks!
That is a feature that has been promised but I don't think it has been turned on in any market yet. When I called in with a problem I got the same "spring" promise.

Just a quick note to on my experiences with the 6414.

I have had the 6416 for about two weeks now. My box continuously shuts down, mostly on the HD channels. It completely turns itself off. After a while, I can turn it back on. It also records about 2 hours of HD content and shows to be about 50% full. I have called the V* tech and they are coming tomorrow to replace the box. This message isn't meant as a rant, just as a FYI in case others see this problem in the future and to compare notes.

Overall I have been blown away by the picture quality and quite happy with the V* service. Even though my appointment to address the issue above is tomorrow, they stopped by over the weekend (while we were out) and tried to fix it early. (That kind of service is hard to come by these days....) I am trying to stay patient while they work out the kinks on the 6416.

By the way, I have heard that there are problems with using HDMI AND the toslink connection for surround sound. Anyone know where to find more details on this issue. I have my projector connected by HDMI and sound via toslink and I am able to get surround working. Just wondering if there is something I am missing.....

...I have heard that there are problems with using HDMI AND the toslink connection for surround sound. Anyone know where to find more details on this issue. I have my projector connected by HDMI and sound via toslink and I am able to get surround working. Just wondering if there is something I am missing.....

You won't be able to get Dolby Digital 5.1 using the HDMI and sound via toslink. Of course your AV receiver can still process audio into Pro Logic and you will have surround. There should be a firmware upgrade released soon to correct this shortcoming.

I believe I have read many post and understand the HDMI 5.1 bug. I wanted to post this to the group and see if I understand the situation. I should say before I go buy the equipment this week. I wanted to pick up the new Yamaha HTR-5990 with HDMI switching and the new Sony 400 disk DVD changer with 1080i HDMI upconversion. As long as the Yamaha does HDMI switching, the Port on the V* STB should work for audio and video?

The display on my 6416 went blank this morning. It would not turn on either with the remote or via front panel. I had to pull the plug to reset it. It was still downloading when I left for work...

I believe I have read many post and understand the HDMI 5.1 bug. I wanted to post this to the group and see if I understand the situation. I should say before I go buy the equipment this week. I wanted to pick up the new Yamaha HTR-5990 with HDMI switching and the new Sony 400 disk DVD changer with 1080i HDMI upconversion. As long as the Yamaha does HDMI switching, the Port on the V* STB should work for audio and video?Welcome to the Forum! You are the first person here to try this out. With that setup, you should get the full benefit of HDMI. I understand that the STB is up to spec and that there really is no "bug." Please keep us informed of your results.

The display on my 6416 went blank this morning. It would not turn on either with the remote or via front panel. I had to pull the plug to reset it. It was still downloading when I left for work...
The only crashes I have seen on our 6416s is when watch VOD and fast-forwarding. Usually this works fine, but every once in a while this crashes the box, leading to a full reset, restart, and reload. The entire procedure takes around 3-4 minutes. The biggest irk is that the VOD program, while still in "saved programs" is reset to the start of the program, forcing me to fast forward back to where I was.

Having been a first-adopter of the TiVo, DirecTV with TiVo, and HD-TiVo, these kinds of problems are, oddly enough, par for the course. Patience and a few firmware upgrades can work wonders....

Has anyone been able to pull down some of the HD content on the DVR or HD boxes to their PC?

I tried the tips and tricks in the other thread, but it seemed they were for the older Moto boxes.

Anyway, the HD is insanely gorgeous through Verizon. The Oscars last night were incredbile, and the shows on Starz and HD Net have been jaw-dropping. Those Bikini Destinations and Art Mann shows are unbelievable!!

Did anyone catch National Treasure on Starz! this past weekend? OAR and incredibly detailed. Sin City looked fantastic too.

On the SD channels, I find them to be a bit noisy, especially the VOD material. I think I am one of the few who has used the VOD feature and have not had lockups! I wish they would offer HD and 5.1 via VOD. They are trying with the "WS" tags, but those aren't even that great. The convenience of VOD is very cool, and have used it several times to pass some time.

Very happy customer here! Now, if I could get my other DVR box to stop rebooting ever so randomly, that would be great!

It is true you will not presently get DD5.1 when using the HDMI connection if your AV receiver does not have HDMI switching. In my case I decided to stay all-digital with the video and accept Pro Logic sound processing for the present while I wait for the price to drop on AV receivers with HDMI switching. Using component will get you your DD5.1, but I didn't want to lose in my case an extra 2.5 percent of overscan by going component versus HDMI. It is unfortunate we have to make these types of compromises.

My sentiments exactly!

You won't be able to get Dolby Digital 5.1 using the HDMI and sound via toslink. Of course your AV receiver can still process audio into Pro Logic and you will have surround. There should be a firmware upgrade released soon to correct this shortcoming.

People have reported that a firmware upgrade is now rolling out which includes the fix for HDMI and toslink audio.

People have reported that a firmware upgrade is now rolling out which includes the fix for HDMI and toslink audio.

I just had FiOS installed today and I noticed that after the techs left. I called it in and the call-taker acted as though he knew nothing about it. Went as far as to suggest using component and toslink audio. :(

Hope they get the upgrade out soon.

Flower Mound, TX

patience Grasshopper....

What is the latest firmware that is being rolled out and how do you check it?

oops - Just saw details about how to check over at DSLReports....

I just got my QIP6416 installed yesterday with my FiOS and within an hour saw this problem that it was only passing the PCM 48 audio to my receiver through TosLink, when I use the HDMI cord for the video (the only port I've got left for my projector). If there is a firmware upgrade possible, how would one get it?

I have a newbie question. I will be getting FIOS next week, and was wondering which is the better connection to use for connecting to my HL-R5688, IEEE 1394 or HDMI?

I have a newbie question. I will be getting FIOS next week, and was wondering which is the better connection to use for connecting to my HL-R5688, IEEE 1394 or HDMI?
You won't know for sure until you hook it up. I'm not sure the Verizon techs will have a Firewire cable to try.

I have a newbie question. I will be getting FIOS next week, and was wondering which is the better connection to use for connecting to my HL-R5688, IEEE 1394 or HDMI?
One thing is that I believe the on-screen menus do not show up with a firewire connection. I believe this is primarily included for recording purposes rather than connection to a display.

I could be wrong....

BTW, HDMI looks great! (and hopefully I can get my DD5.1 as well now -- will have to check after I fly home tomorrow).

I don't have access to FiOS yet, but I had a question. With the HD DVR, I assume that you can just set the output resolution and leave it, is that correct? I don't use any stretch or zoom modes, so that is a moot point for me. With my HD TiVo I just leave it set at 1080i.

I don't have access to FiOS yet, but I had a question. With the HD DVR, I assume that you can just set the output resolution and leave it, is that correct? I don't use any stretch or zoom modes, so that is a moot point for me. With my HD TiVo I just leave it set at 1080i.


Yes, you can set the HD res to 1080i or 720p and the SD at 480i or p and never have to touch those settings again.

I think the default is 1080i and 480p.

I haven't been able to find a user manual anywhere for the QIP6416 DVR. Can anyone point me to a link to download a copy?

Cynthia

Anyone else have a problem with hitting Play while fast forwarding and having the box either not acknowledge hitting the button or take forever for it to actually stop fast forwarding and play normally. This is driving me nuts when skipping commercials....

Anyone else have a problem with hitting Play while fast forwarding and having the box either not acknowledge hitting the button or take forever for it to actually stop fast forwarding and play normally. This is driving me nuts when skipping commercials....

This happened to me last week...very annoying.

Awaiting FIOS installations in NYC and find mentions of "great" PQ with the 6416 encouraging. Someone on thread-page 3 here snapped HDNet's test pattern regarding overscan. Wonder if anyone's measured maximum horizontal resolution with this pattern? Registered 1335 lines last year with my RCN Cable 6412 using this technique (http://www.avsforum.com/avs-vb/showthread.php?postid=5175424#post5175424), but only reading 1290 lines currently with my TWC SA8300HD. Any 6416 readings? -- John

Anyone else have a problem with hitting Play while fast forwarding and having the box either not acknowledge hitting the button or take forever for it to actually stop fast forwarding and play normally. This is driving me nuts when skipping commercials....

And here all this time the wife has been blaming ME !!!

Anyone else have a problem with hitting Play while fast forwarding and having the box either not acknowledge hitting the button or take forever for it to actually stop fast forwarding and play normally. This is driving me nuts when skipping commercials....
I think this is an unfortunate feature of this current batch of boxes or firmware version. I have not verified whether it still occurs with the Jan '05 firmware.

One trick to all of this is that you *do not* want to keep hitting buttons over and over again. Once the DVR catches up with whatever it is doing it will execute all of those queued commands in quick order, causing very odd things to happen. There is a little yellow light in (I think) the lower right corner of the DVR display that lights up when it has received and is processing a command from the remote. It will do it eventually, so be patient.

Yes, this needs to be fixed....

"And here all this time the wife has been blaming ME !!!"

That is pretty funny since just last night my wife was giving me grief for the same thing !! :p I'm glad to see that others are having the same problem and its not another bad unit.

I just got my FIOS TV yesterday and love it, but have not seen anyone in this thread talk about using a HD Card for their PC. I was looking at getting either the MYHD or the Fusion 5. Does anyone have any experience with FIOS and either of these two cards? Thanks!

Yes, this needs to be fixed....

DITTO!!!!

BTW, HDMI looks great! (and hopefully I can get my DD5.1 as well now -- will have to check after I fly home tomorrow).

Well?

I just got my FIOS TV yesterday and love it, but have not seen anyone in this thread talk about using a HD Card for their PC. I was looking at getting either the MYHD or the Fusion 5. Does anyone have any experience with FIOS and either of these two cards? Thanks!
You won't get much use of this since there's little HD in clear QAM with FIOS. The only clear QAM channels on FIOS are the digital versions of the locals and music channels. Everything else is encrypted. You might be able to get some video off the DVR via Firewire and perhaps in the future via the LAN connection.

I just got my QIP6416 installed yesterday with my FiOS and within an hour saw this problem that it was only passing the PCM 48 audio to my receiver through TosLink, when I use the HDMI cord for the video (the only port I've got left for my projector). If there is a firmware upgrade possible, how would one get it?

Having the same problem with the RCA digital connection. I've never seen the DD signal. I'm guessing it's because it's sending the actual digital through the HDMI.

Also can someone please help me find the menu setting for the resolution? I can not find it.
Please, if you can, provide step by step menu instructions to get to it. The people at VZW know less about tv's then anyone I know. They've only been doing it for a couple of weeks, this has only bee available in my area for a very short time.


Thanks
Shawn

Well?
Nope. DD5.1 still doesn't work over optical when using HDMI. Just PCM. Makes me sad.

Love the new Verizon FiOS service, have both internet and TV.

Saw some posts on this from a while back and wonder if there's an update ...

Can someone point me to somewhere that discusses how to view on my non-DVR STBs the shows that I recorded on my 6416?

Thanks!

Can someone point me to somewhere that discusses how to view on my non-DVR STBs the shows that I recorded on my 6416?

Thanks!
This feature is not available yet - just something Verizon promised. :(

Rats! That is something I really want.

Nope. DD5.1 still doesn't work over optical when using HDMI. Just PCM. Makes me sad.

Thats too bad. I wonder what was in this latest firmware? I have seen no fixes to ANY of the issues I've been having.

The unit is noticeably faster when traversing VOD menus. It also seems to pause/play faster than before.

It is still a little quirky when coming off of VOD. A couple of times when I have gone to "List" from a running VOD program and selected something to play all I get is a black screen and no sound, but the progress bar appears to be playing. My wife got very concerned about this the other evening because she thought it had flubbed recording her show. I just told her to Exit out to live TV and try it again. Worked.

The interesting thing about the "play from other boxes" feature is that you can already see the IPs of all of the boxes in your home in the diagnostic menu. We are all just waiting for them to turn on the ability to do something with this built-in ability to communicate.

To the person who asked why this was not available, it IS available in Fairfax County. I am in McLean, VA, got FiOS TV about 6 weeks ago, and have had it from the first day. Chase up with Support.

"Solving" is in quotes because this works for me, but some people might be able to spot a big problem with this "solution".

My HDTV has 1 HDMI connection and also Component Input. I use the HDMI connection for my Upconverting DVD player. One day it will be used for a HD-DVD player.

When I got FiOS TV about 6 weeks ago, I talked to the installer in detail about the configuration requirements, install issues, signal strength, configuration issues, and other things. Later, I discovered through experimentation that the signal strength off the FiOS equipment is strong enough that a HDTV picture from the 6146 via Component Cables (Y/Pb/Pr) is of sufficiently good quality that I really can't tell it apart from the great signals I get off the rooftop antenna.

In short, I have this configuration:
- DVD Player: HDMI to TV, Optical to Receiver
- QIP6416: Monster Component Video to TV, Optical to Receiver
- Antenna: RG6 to TV, Digital Audio from TV to Receiver.

With this configuration, I get marvellous PQ *and* DD5.1 audio from all inputs. Am unclear why this might not be suitable for many other people. Purists, or people with top-end TVs, might be able to see the difference between the Monster Component Video, but for most people, the difference is likely in the mind. Am I in the minority for thinking this??

To the person who asked why this was not available, it IS available in Fairfax County. I am in McLean, VA, got FiOS TV about 6 weeks ago, and have had it from the first day. Chase up with Support.

I think what you are seeing is "HDNet Movies", not HDNet. The guide has it incorrectly labeled as HDNet. It is really HDNet Movies (channel 818). HDNet is a different channel and should be at 817.

Someone else had a similar problem.

It seems that the QIP6416 has some install problems, as well as problems that might be detected after the Tech has left. In my case, when the installation was going on, the Techs (plural, eventually a second turned up to help scratch the head of the first) had installation problems with the HD-DVR. (The SD set-top box worked fine upstairs). It was later determined that probable cause was that software downloads to the HD-DVR are susceptible to contention problems with OTHER installations in the area. Who'd have thought it....

Hence, in my case, the Techs tried 4 different boxes before they got one that worked properly (I guess it was a busy day for installers).

After they had left, I recorded a show, did some simple arithmetic and discovered my HD only had capacity for 4 hours worth of HD programming. Uggh!! Some testing was done remotely by Verizon, but eventually they had to show up a few days later and replace the box completely. Now I get around 20 hours of HD programming on the HD-DVR. Much less than you need, alas. But that's a different topic.

In short, the installation process and the HD-DVR boxes are sensitive to firmware problems, local download contention, and probably other factors. Expect problems, expect Verizon to fix them quickly. Then expect to enjoy FiOS TV!

I think what you are seeing is "HDNet Movies", not HDNet. The guide has it incorrectly labeled as HDNet. It is really HDNet Movies (channel 818). HDNet is a different channel and should be at 817.

Apologies. I was not aware of the difference.

Thanks for the quick reply! Can anyone comment on the Fios DVR Vs. Comcast's SA 8300HD DVR?

I switched from Comcast's 8300 DVR to the FIOS DVR as soon as it was available here in Flower Mound ... I guess its been a couple of months now.

There were a few things about the Comcast unit (firmware/menus) that we liked better than the FIOS DVR, as well as the remote itself, however, we are VERY pleased with the PQ of the FIOS TV. We have provided feedback to Verizon about this and hope to see improvements in the next versions of the FIOS unit.

Another key factor for us was that we were finally able to terminate all of our services with Comcast!

We live in Northern Virginia and currently have D*TV, with one HD TiVo and a couple more SD TiVos. We originally left Cox for D*TV because of generally poor service issues and to get the HD TiVo. Since making the switch my family has become a big fan of the TiVos. Now I'm ready to leave D*TV, as we just purchased a second HDTV and we definitely want HD DVR capability for it -- I'm not interested in investing more money and making another time commmitment to D*TV given that they are in the process of abandoning TiVo for their own DVR system.

Given that we plan to switch back to Cox or over to Verizon FIOS in the next couple weeks, I'm wondering if anyone has done a recent comparison between their respective HD DVRs. I've noticed several issues in this thread with the rollout of the Verizon HD DVR service and wonder how quickly those will get worked out in comparison to the older Cox service. We already have Verizon FIOS internet service and it has been excellent. In some respects, this is all a temporary measure, as I expect to go with the Series 3 HD TiVo if it is reasonably priced when released later this year -- presumably it will work with FIOS or Cox. Thanks in advance for any opinions/comparisons.

baloo,

I have no experience with any Cox DVR. I currently have a D* HD-Tivo and the Verizon DVR. IMHO, the D* HD-Tivo is much better. Better menus, bigger (250 vs 160) hard drive, better "look and feel", better remote, ...

The only thing better about the Verizon DVR is the superior HD PQ - but that has nothing to do with the DVR ;)

Having said all that, the Verizon DVR is OK. It works as advertised. I like the VOD (now that it is working properly) feature. I also expect Verizon will improve the functionality with firmware/software updates.

I'm leaving D* because of their deteriorated HD PQ. I too will likely buy the Series 3 HD Tivo when it becomes available to use with my Verizon FiOS TV service :D

baloo,

Having said all that, the Verizon DVR is OK. It works as advertised. I like the VOD (now that it is working properly) feature. I also expect Verizon will improve the functionality with firmware/software updates.



My understanding from talking to the Verizon folks this weeks is that, for both PPV (Pay-Per-View) and VOD (Video-On-Demand), there is no HD programming.

This was a surprise to me, and I would be happy to stand corrected.

My understanding from talking to the Verizon folks this weeks is that, for both PPV (Pay-Per-View) and VOD (Video-On-Demand), there is no HD programming.

This was a surprise to me, and I would be happy to stand corrected.
You unfortunately stand correct. There is currently no HD on VOD/PPV, but I believe their are plans to get there. I don't know if the issue is content, bandwidth, or hardware.

I don't understand why it is so difficult to have the toslink output for DD 5.1 work in conjunction with the HDMI- it will work with component out, but there is quite a difference in PQ between the two, on my Sony 60" A20 series when using component out from the moto box, the reds are too saturated and fleshtones lose the reality they have with HDMI, so for the moment I'm choosing PQ over sound but I shouldn't have to have this compromise. Anyone know of any "insider" info, I know the comcast boxes have this problem, but I read that a fix was sent--- I love the Fios TV (Beaumont, Ca) service, but this is such a glaring goof up-- how could they miss this!! I also posted in the verizon direct forum at dslreports ,we all need to put pressure on VZ to rectify this!

"Solving" is in quotes because this works for me, but some people might be able to spot a big problem with this "solution".

My HDTV has 1 HDMI connection and also Component Input. I use the HDMI connection for my Upconverting DVD player. One day it will be used for a HD-DVD player.

When I got FiOS TV about 6 weeks ago, I talked to the installer in detail about the configuration requirements, install issues, signal strength, configuration issues, and other things. Later, I discovered through experimentation that the signal strength off the FiOS equipment is strong enough that a HDTV picture from the 6146 via Component Cables (Y/Pb/Pr) is of sufficiently good quality that I really can't tell it apart from the great signals I get off the rooftop antenna.

In short, I have this configuration:
- DVD Player: HDMI to TV, Optical to Receiver
- QIP6416: Monster Component Video to TV, Optical to Receiver
- Antenna: RG6 to TV, Digital Audio from TV to Receiver.

With this configuration, I get marvellous PQ *and* DD5.1 audio from all inputs. Am unclear why this might not be suitable for many other people. Purists, or people with top-end TVs, might be able to see the difference between the Monster Component Video, but for most people, the difference is likely in the mind. Am I in the minority for thinking this??

Your solution is sound, but won't work for me without a substantial investment in additional cabling. I have a projector mounted 20+ feet away from the equipment stack, which is in an equipment closet in another room. In addition to needing to spend ~ $150 for quality component cables this length, I'd also have to mothball a $215 2x1 DVI switch I purchased last year for video routing.

Question: can anyone instruct me how to access the diagnostics/service menus, so I can determine the firmware version of my DVR box?

CNTSTPDRMN

Good to see another AVS Forum member in the Beaumont area. I also live in Beaumont and yep, its very frustrating to have the sound cripled. I can tell a big difference between componenet and HDMI so like you, component isn't an option.

I hope they fix it soon.

As for issues with this box, are most people just contacting the support number for Verizon to complain or is there another method that might be more effective?

Hi Eric, It's pouring down rain now--- it seems they are taking calls but simply just saying "a fix is on the way"... who knows when-- i have to say I'm impressed with the service I've had the net for sometime but switched from Dish Network to Fios and overall I'm happy--- I'm the only one in my family that can even tell the difference, so to them my tweaky problems are trivial!
feel free to PM me if you want to discuss further and I'll get you my email.

Take care, Michael

Question: can anyone instruct me how to access the diagnostics/service menus, so I can determine the firmware version of my DVR box?

With the DVR turned off press the menu button on the remote (or set) and you will see the menu screen with the info you need. If you change any settings just power off to save them.

With the DVR turned off press the menu button on the remote (or set) and you will see the menu screen with the info you need. If you change any settings just power off to save them.

Thanks, Dave, but that's just to access the User Menu (for aspect ratio, closed captions, etc.).

I need access to the Diagnostic Menu, to check firmware version installed, etc.

Anyone?

Turn off the box and press OK within a couple of seconds. This will bring up the status menu. Scroll down to entry 'd08 Code modules' and press OK again. You will see the build date as one of the things listed. Press the power button a couple of times to return to normality.From a thread at broadbandreports.com.

There's a diagnostic menu in the settings setup choice.

Sorry for the newbie reply but I want to be sure I understand what I was reading.

At this time, there is no way to get both HD with HDMI and 5.1 DD either through the TV out or the STB out with the FIOS QIP6416.

Correct?

At this time, there is no way to get both HD with HDMI and 5.1 DD either through the TV out or the STB out with the FIOS QIP6416.

Correct?
Welcome to the Forum. I think you are correct. I pulled up this post from a few pages back and my response. Unfortunately there hasn't been any follow-up. Since posting my response to a1rodger, I have read other posts indicating problems with 5.1 DD using HDMI-equipped AV receivers. At least for conventional setups, it is currently a no-go. Supposedly a firmware update is in the works.

I believe I have read many post and understand the HDMI 5.1 bug. I wanted to post this to the group and see if I understand the situation. I should say before I go buy the equipment this week. I wanted to pick up the new Yamaha HTR-5990 with HDMI switching and the new Sony 400 disk DVD changer with 1080i HDMI upconversion. As long as the Yamaha does HDMI switching, the Port on the V* STB should work for audio and video?

Welcome to the Forum! You are the first person here to try this out. With that setup, you should get the full benefit of HDMI. I understand that the STB is up to spec and that there really is no "bug." Please keep us informed of your results.

Thanks for the quick response and the welcome.

I have FiOS TV and got the HD DVR originally for the DVR (replaced my Dishnet PVR).

Now I used the HD part as an excuse to the wife that I "needed" an HDTV since we have a HD box. ;)
I got her convinced, and was about to pull the trigger on the 42" LCD from Sony (due to reviews here) plus an HDMI cable.

While investigating the audio delay issue (which seems most notably with the Samsung 42" DLP) I read that there was no 5.1.

Glad I found out, otherwise I would have freaked out! I enjoy the 5.1 with the toslink today even though I have not HD. I hope this is something they plan to fix, and soon.

Welcome to the Forum. I think you are correct. I pulled up this post from a few pages back and my response. Unfortunately there hasn't been any follow-up. Since posting my response to a1rodger, I have read other posts indicating problems with 5.1 DD using HDMI-equipped AV receivers. At least for conventional setups, it is currently a no-go. Supposedly a firmware update is in the works.

I just got off the phone with FiOS support, and all he could say was that they are working with the vendor (Motorola) to resolve the issue. He also said it was a known issue. What he did say was the more pressure we put on them the faster it will get taken care of.

So please call and voice your opion. I knew this was a known issue but..... the sqeeky wheel gets the grease.

Also for anyone here in the new england area..... we need NESN HD. So if you can please request.

Thanks
Shawn

I'm having a problem with the HDMI connection through my AV receiver. I have the QIP6416 and a JVC RX-D401S Receiver that does HDMI switching. I tried connecting the hdmi out on the DVR to one of the HDMI ins on the receiver, then the hdmi out on the receiver to my hdtv (Samsung HL-R6768W.)

When connected like this, I cannot view the image from the 6416 on my TV. I turn everything on and set the proper inputs on the Receiver and TV. Everything flashes a few times, then I see a message on the screen saying something like "The HDCP signal is corrupt, connect the equipment with the component inputs instead." (That is not verbatim but I can't remember the exact text.)

Now I have no idea which component is generating that message. For the moment I have had to use the HDMI 2 input on my TV to connect the 6416, but then I have to listen to the sound through the TV speakers. And this setup defeats the purpose of having an HDMI switching receiver.

Does anyone have any idea what is wrong here? Please don't tell me I can't use an HDMI switcher with the 6416!

I'm having a problem with the HDMI connection through my AV receiver. I have the QIP6416 and a JVC RX-D401S Receiver that does HDMI switching. I tried connecting the hdmi out on the DVR to one of the HDMI ins on the receiver, then the hdmi out on the receiver to my hdtv (Samsung HL-R6768W.)

When connected like this, I cannot view the image from the 6416 on my TV. I turn everything on and set the proper inputs on the Receiver and TV. Everything flashes a few times, then I see a message on the screen saying something like "The HDCP signal is corrupt, connect the equipment with the component inputs instead." (That is not verbatim but I can't remember the exact text.)

Now I have no idea which component is generating that message. For the moment I have had to use the HDMI 2 input on my TV to connect the 6416, but then I have to listen to the sound through the TV speakers. And this setup defeats the purpose of having an HDMI switching receiver.

Does anyone have any idea what is wrong here? Please don't tell me I can't use an HDMI switcher with the 6416!

Ya, does DD 5.1 work via the HDMI at all? Anyone have any luck with this?

I have read several similar posts about HDMI switching problems. Apparently there is an issue with copy protection in the transfer protocol that when passed into a switching mechanism corrupts the signal. I would venture to guess it is your TV that is providing the error message as the signal is most likely corrupted in the AVR.

Do a full search on HDMI +switch for the entire AVS forums and you will probably find a more detailed explanation.

I'm having a problem with the HDMI connection through my AV receiver. I have the QIP6416 and a JVC RX-D401S Receiver that does HDMI switching...
Please don't tell me I can't use an HDMI switcher with the 6416!

I found this thread over in the Receiver area that sheds quite a bit of light on what is going on: http://www.avsforum.com/avs-vb/showthread.php?t=645052&page=1&pp=30&highlight=hdmi

You're going to have to utilize other options until Verizon upgrades the firmware. Do you have an HDMI DVD player? You should with your setup. If so, how does that work?

I would connect your 6416 to your DLP's other HDMI input (like you are doing now) and then run an optical/coaxial audio digital cable from your 6416 to your JVC. You won't get DD5.1 but your receiver can convert the two-channel PCM to PLII. Hopefully you're not spending an arm and a leg on cables. Keep us posted.

I'm trying to get used to my QIP6416.

One thing I don't like is you can't change to video aspect from the remote. I like to be able to make a 4X3 program like the local News, letterboxed to fill my 16X9 SXRD screen (now I have to dig out my Sony SXRD's remote and go into the Menu).

My previous SA8300's remote via Cablevision could to that in the Settings.

This Motorola has very minimal settings.

I have the following post on another Verizon thread but its more appropriate here:


One problem I have with the Motorola QIP6416 cable box is that the switched outlet doesn't work well with my Sony SXRD.

When I turn off the cable box, I need the Sony to also shut off (which it does..the Sony turns off) but the fan must continue to work for a few minutes (for the bulbs life).

My previous Cablevision SA8300 did that but this Motorola shuts down everything to stop (the fan also turns off).

The settings in the Motorola just aren't as good as the SA.

Anyone know if its possible to get the Motorola to work properly? Or should I just leave the Sony in its own seperate outlet?

This may not be the correct thread to post this questioh but I've tried several others and haven't had much useful response.

Does anyone know if Verizon FIOS service can use any box with a QAM tuner, i e can a Sony DHG HDD500/250 be used with Fios?

I found this thread over in the Receiver area that sheds quite a bit of light on what is going on: (link removed)

You're going to have to utilize other options until Verizon upgrades the firmware. Do you have an HDMI DVD player? You should with your setup. If so, how does that work?
...

Thanks for the info, at least there is a possibility this will be fixed. Yes I have a Samsung HDMI DVD player and it works great, even through the JVC switcher. I don't know if I even need the HD upconversion that the DVD player does, since both the receiver and the TV claim to upconvert the signals anyway. It does look great though.

This may not be the correct thread to post this questioh but I've tried several others and haven't had much useful response.

Does anyone know if Verizon FIOS service can use any box with a QAM tuner, i e can a Sony DHG HDD500/250 be used with Fios?
Yes, but you will only get the basic package (the digital version of the analog channels below 50) and the audio-only channels - all the rest are encrypted.

Yes, but you will only get the basic package (the digital version of the analog channels below 50) and the audio-only channels - all the rest are encrypted.


Can you get all FOIS channels with a cablecard? Also what TV guide would you get?

Can you get all FOIS channels with a cablecard? Also what TV guide would you get?
None, since cablecard is not yet available with FiOS. Verizon is suppoed to make it available soon and I assume it will work as other cable cos cable card setup - most features would be the same as on an STB but you can't get VOD, nor the networking feature that Verizon also promissed.

Thanks for the info, biker. I thought Verizon already had CC but they probably will by the time it's available here. I knew I couldn't get VOD with CC1 but that's not an issue with me.

This may not be the right place to post this ... I just haven't had any luck finding the answer elsewhere.

I've had FIOS service for a few months with no issues. The 6416 is working fine, and I have 2 other non-6416 STB's in my house. Starting a few days ago, the non-6416's now say "No information" on the tv guide. Could this be somehow related to those STB's not getting DHCP address renewals from my own home router?

This may not be the right place to post this ... I just haven't had any luck finding the answer elsewhere.

I've had FIOS service for a few months with no issues. The 6416 is working fine, and I have 2 other non-6416 STB's in my house. Starting a few days ago, the non-6416's now say "No information" on the tv guide. Could this be somehow related to those STB's not getting DHCP address renewals from my own home router?Whatever the reason, reboot the 2500s by unplugging them momentarily and see if that doesn't solve your problem. It has worked for me in the past.

What are the chances FiOS is going to go this route?

http://www.msnbc.msn.com/id/12043628/

What are the chances FiOS is going to go this route?

http://www.msnbc.msn.com/id/12043628/


I have not seen anything offical but this website seems to have some info on Verizon's plan with what you posted.

http://www.longhornxp.net/Verizon.html



So once CableCard 2.0 support is added if you have an HDTV set that supports CableCard 2.0 Verizon will provide a card for no or very low cost like a buck. This would allow you access to all SD and HDTV channels including full PPV and VOD services. Now this is the cool part. Because they have tons of bandwidth with the fiber they will be offering for an extra costs (per account cost) NDVR service. NDVR means networkable Digital Video Recorders. In simple terms you can view the guide and schedule any recording and it will be recorded on Verizon servers and you can play it back like any VOD show and you won't have unlimited recording space but it will be enough from what I hear to record over 100 hours of HDTV content or almost 400 hours of SD content. Now this is the cool stuff. This system would allow you to record six live shows at anytime and play them back on any TV you want including all digital boxes and on your CableCard 2.0 TV set without a box. They will still offer a DVR box as they do today but this will be an option for customers that would provide more homewide storage space along with trust that all recordings will be backed up and not lost. The only drawback is if service goes down you can't playback a show but what can I say.

CC2 is like vapor ware from MS - you never know when it's coming out nor what exact features it will have. I hope Verizon will have CC before we get to V2.0.
NDVR does sound pretty cool. As long as it's less than the current $13/mo I'd go for it - I have no problem getting rid of the DVR next to my TV. The line between VOD and NDVR is pretty blurry at that point.

Whatever the reason, reboot the 2500s by unplugging them momentarily and see if that doesn't solve your problem. It has worked for me in the past.

Unfortunately, rebooting the 2500s did not work. When they came back on, they said they were downloading the guide ... and they still say that and it was 2-3 days ago!

Called Verizon Fios support and they sent a signal to the boxes and they both reset and are working!

Thanks!!

Unfortunately, rebooting the 2500s did not work. When they came back on, they said they were downloading the guide ... and they still say that and it was 2-3 days ago!

Any other suggestions?Sorry about that. I rent two 6416s and one 2500. When I had the downloading guide issue, it was on one of the 6416s and the 2500. The other 6416 was fine. I actually had to reboot the "working" 6416 to "fix" the other two. As a last resort, try rebooting your 6416 first, let it come back and reacquire its guide data, then see if the 2500s are okay. If they aren't, try rebooting them one more time. Good luck!

I got connected to FIOS a couple of days ago, and I have a question. Everytime I power down the Motorola QIP 6416-1 HD DVR, it loses it's basic setup from 16x9/720p output, and converts back to factory defaults. Is their a "store" function to keep the configuration? It seems absolutely stupid that I have to go into a utility menu everytime I power the thing up, just to put the settings back. The installer didn't know how to stop it from doing that either. Of course, they didn't supply me with a manual for the unit!

I got connected to FIOS a couple of days ago, and I have a question. Everytime I power down the Motorola QIP 6416-1 HD DVR, it loses it's basic setup from 16x9/720p output, and converts back to factory defaults. Is their a "store" function to keep the configuration? It seems absolutely stupid that I have to go into a utility menu everytime I power the thing up, just to put the settings back. The installer didn't know how to stop it from doing that either.
I think my box has been keeping its settings when powered back up. I know it has at least been keeping my 4:3 settings. Since my output settings are the default I can't speak to this.

I got connected to FIOS a couple of days ago, and I have a question. Everytime I power down the Motorola QIP 6416-1 HD DVR, it loses it's basic setup from 16x9/720p output, and converts back to factory defaults. Is their a "store" function to keep the configuration? It seems absolutely stupid that I have to go into a utility menu everytime I power the thing up, just to put the settings back. The installer didn't know how to stop it from doing that either. Of course, they didn't supply me with a manual for the unit!

Agree that the unit should keep its settings ... curious, though, why you are powering it off in the first place? It needs to be on to record shows when you are not there.

Agree that the unit should keep its settings ... curious, though, why you are powering it off in the first place? It needs to be on to record shows when you are not there.

Good point. I guess I didn't consider that. I'm coming off of an HD Tivo unit when I had Direct. It didn't have a power button. So since this unit had a power button, maybe I was thinking it would turn itself on and record like a VCR. But that does make sense to just simply leave the unit on.

I will agree that there is no good reason to turn off the box; however, it will record whether it is "on" or not.

I will agree that there is no good reason to turn off the box; however, it will record whether it is "on" or not.

In that case, I would rather be able to turn it off when I'm not using it. The Tivo unit ran the hard drive all the time for it's "live TV" recording, whether I was watching TV or not. I think it would be nice to be able to turn the unit off when I'm not watchin Live TV, and still have the recorder work. Plus as noted, it shouldn't lose it's confuguration settings when it's simply turned off by the remote. I know others here are using this unit with widescreen HDTV's. Do any of you guys have this problem? I'm still thinking it has to be something simple like pressing some sort of "store" sequence.

...it shouldn't lose it's confuguration settings when it's simply turned off by the remote.You're right. I have two questions: What are the "factory defaults" the 6416 reverts to that you referred to in your original post? What type of connection are you using?
Of course, they didn't supply me with a manual for the unit!You should ask them to send you one. I wrote Motorola customer support inquiring about a pdf file for the 6416 and they didn't know when it would be added. It seems ridiculous that they wouldn't have it on their site, but the demand is just not there yet, apparently.

You're right. I have two questions: What are the "factory defaults" the 6416 reverts to that you referred to in your original post? What type of connection are you using?



The factory defaults are 4:3 and 480i. My connection is HDMI to DVI.

The factory defaults are 4:3 and 480i. My connection is HDMI to DVI.
Okay. Now, according to the User Guide, the default settings are 16:9 and 1080i. Just for further clarification, you aren't talking about the 4:3 Override setting, are you?
Also, according to the Guide, "when you first connect a TV to the QIP64xx using the HDMI connection, the TV and the set-top exchange information to automatically determine the best possible TV TYPE and HDMI/YPbPr OUTPUT settings. To cause the DVI/HDMI TV and set-top to re-exchange information to restore the automatic settings, select Restore All Defaults with the HDMI connector in place and the TV powered on. To reset all User Settings to their defaults, select this option and press the 'right arrow' key."
My 720p DLP TV is connected by HDMI to the set-top and I can verify that the configuration was automatic, that is, from 1080i (default) to 720p. You may have gotten a returned unit and the defaults may need to be reset. This is just a SWAG on my part. If that doesn't work, you might ask Verizon to change it out. Good luck.

Okay. Now, according to the User Guide, the default settings are 16:9 and 1080i. Just for further clarification, you aren't talking about the 4:3 Override setting, are you?
Also, according to the Guide, "when you first connect a TV to the QIP64xx using the HDMI connection, the TV and the set-top exchange information to automatically determine the best possible TV TYPE and HDMI/YPbPr OUTPUT settings. To cause the DVI/HDMI TV and set-top to re-exchange information to restore the automatic settings, select Restore All Defaults with the HDMI connector in place and the TV powered on. To reset all User Settings to their defaults, select this option and press the 'right arrow' key."
My 720p DLP TV is connected by HDMI to the set-top and I can verify that the configuration was automatic, that is, from 1080i (default) to 720p. You may have gotten a returned unit and the defaults may need to be reset. This is just a SWAG on my part. If that doesn't work, you might ask Verizon to change it out. Good luck.


Hmm... if it's automatic, then it's not working very well. This is the second unit that I've tried from them. But it was a for a different problem. And I don't know if the other unit also suffered from this "configuration" issue because we never got the video to work on it. But I'll try reseting the factory default setting later when I get home, and see if that gets the unit to re-do it's auto config.

Well, resetting the unit to factory defaults didn't help the problem either. It's still changing itself to 480i and 4:3 AR. Another thing I've found out with this unit, is that if a show starts to record and the unit is still set to 4:3/480i, you can't get into the utility menu to change it back to 16x9/720p without having to stop the recording. I can't believe they don't have some sort of "save" function for the basic setup info. How long has Mototola been in business? :rolleyes:

I can't believe they don't have some sort of "save" function for the basic setup info. How long has Mototola been in business? :rolleyes:
The blame could lie with Microsoft also - they make the underlying OS.

Im not sure if youve tried this but- with the power off press and hold menu(could be info)button The available displays should appear in the front panel.

With the power off on the set top box and the TV on, hold the menu button for a short time. you'll get a gray setup screen that allows you to set the output. The installer should have set this for you. Good luck.

With the power off on the set top box and the TV on, hold the menu button for a short time. you'll get a gray setup screen that allows you to set the output. The installer should have set this for you. Good luck.

That's what I've been doing. But the box still won't hold the configuration. I also noticed that if I turn the projector off without turning the STB off, that it still loses it's configuration setting. This is so lame!

Quick questions for all of you that have the QIP6416 box with the FIOS service:

1. Can this unit output digital and analog at the same time? I want to hook the unit to my TV via HDMI and then to my DVD recorder via S-video.

2. I am coming from Directv with Tivo to FIOS and was wondering how you felt about both the hardware and the guide interface. I know the hardware has issues (HDMI/ Optical) but do you feel that it really takes away from the experience. I also have heard that the interface is not as clean as the Directv Tivo. Those of you that came from Directv....are you happy with the switch?

3. Have you guys heard any rumblings of new hardware? Have you heard about firmware upgrades to existing hardware adressing the audio issues?

Thanks so much.

Quick questions for all of you that have the QIP6416 box with the FIOS service:

1. Can this unit output digital and analog at the same time? I want to hook the unit to my TV via HDMI and then to my DVD recorder via S-video.

2. I am coming from Directv with Tivo to FIOS and was wondering how you felt about both the hardware and the guide interface. I know the hardware has issues (HDMI/ Optical) but do you feel that it really takes away from the experience. I also have heard that the interface is not as clean as the Directv Tivo. Those of you that came from Directv....are you happy with the switch?

3. Have you guys heard any rumblings of new hardware? Have you heard about firmware upgrades to existing hardware adressing the audio issues?

Thanks so much.
It sounds like you are perhaps toying with making the switch from D* to V*?

Here is my quick take on your questions:

1. Don't know about this one, but I seem to recall seeing that this might work.

2. The TiVo is of course a much-nobler animal, but even that box had some problems early on with numerous firmware upgrades to fix them. The QIP is the same. From a functional standpoint is has largely the same feature set as the HD-TiVO (note that I am not including the extended capabilities of the Series 2, which have never been added to the D* box). There are no wish lists, but other than that you can set recordings and options in a somewhat similar manner. The interface may not be intuitive, but some features are actually easier to access. I expect this will be a decent box after a couple of more firmware updates.

3. Yes, there are rumblings of new hardware, and definite promises of new firmware. Rumors are, in fact, that Verizon is talking to TiVo and that MOCA and other compatibility issues are being worked that would make the TiVo a full-function box for FiOS. Just rumors, though, but a nice sound to my ears. There *will* be many firmware updates, of course. Rumor again is that an April update will fix the HDMI/Optical 5.1 problem. I am currently just living with it.

Of course the biggest punch FiOS TV has over D* is picture quality and HD channel selection. Add VOD to this list as well. I expect this to continue and expand in the future.

They have a survey on TV service and the most important question
"12. If you did answer HD DVR receiver in question 7, what other features would you like to see in your HD DVR receiver?"
There is a link to the survey on their website, under channel lineup, on the right side. I can't post a link because I am new, sorry.

Welcome to the Forum. I think you are correct. I pulled up this post from a few pages back and my response. Unfortunately there hasn't been any follow-up. Since posting my response to a1rodger, I have read other posts indicating problems with 5.1 DD using HDMI-equipped AV receivers. At least for conventional setups, it is currently a no-go. Supposedly a firmware update is in the works.


Sorry for the delayed reply, I hooked the HDMI V* STB to the Yamaha with HDMI switching and still only had pcm output. It seam that pcm may be the default audio coming out of the hdmi port on the STB. :(

They have a survey on TV service and the most important question
"12. If you did answer HD DVR receiver in question 7, what other features would you like to see in your HD DVR receiver?"
There is a link to the survey on their website, under channel lineup, on the right side. I can't post a link because I am new, sorry.

I took the survey, and answered "TIVO software" for #12. :)

I took the survey, and answered "TIVO software" for #12. :)


I told them about my unit not holding it's configuration memory. And I also mentioned that it's not compatible with my DVDO iScanHD video scaler, although my HD TIVO unit was.

2. I am coming from Directv with Tivo to FIOS and was wondering how you felt about both the hardware and the guide interface. I know the hardware has issues (HDMI/ Optical) but do you feel that it really takes away from the experience. I also have heard that the interface is not as clean as the Directv Tivo. Those of you that came from Directv....are you happy with the switch?

Thanks so much.

What I miss most about the DirecTV TiVo is the pop-back feature while fast forwarding. On the DTV Tivo, once you hit play off of FF it would pop back some number of seconds (depending on how fast you were going). I haven't found that yet with FIOS, so I have to reverse every time I skip though commercials. I'd love to have that back.

What I miss most about the DirecTV TiVo is the pop-back feature while fast forwarding. On the DTV Tivo, once you hit play off of FF it would pop back some number of seconds (depending on how fast you were going). I haven't found that yet with FIOS, so I have to reverse every time I skip though commercials. I'd love to have that back.
Yes, this was one of TiVo's nicest features. I have gotten pretty good at hitting the "replay" button just enough times to simulate the feature. Really!

Quick questions for all of you that have the QIP6416 box with the FIOS service:

1. Can this unit output digital and analog at the same time? I want to hook the unit to my TV via HDMI and then to my DVD recorder via S-video.

2. I am coming from Directv with Tivo to FIOS and was wondering how you felt about both the hardware and the guide interface. I know the hardware has issues (HDMI/ Optical) but do you feel that it really takes away from the experience. I also have heard that the interface is not as clean as the Directv Tivo. Those of you that came from Directv....are you happy with the switch?

3. Have you guys heard any rumblings of new hardware? Have you heard about firmware upgrades to existing hardware adressing the audio issues?

Thanks so much.

Yeah, the box will output digital and analog at the same time.

I switched from DirecTiVo almost 2 weeks ago. I still have not canceled my DirecTV. 6416 has what looks like TiVo features, but they don't work right. TiVo can tell the difference between first runs and repeats. My biggest reason for switching was HD content. I was not going to pay $500 for a receiver and be tied to a two year contract. Also most network local HDs are received by off air antenna w/ DTV, and I live to far to get any kind of decent tv reception with an antenna. DirecTV HD is also highly compressed (HD-Lite).

Have heard about firmware upgrades and rumors of Verizon talking to TiVo.

Anyone get the new software download v17.08? Any issues fixed? DD5.1 w/ HDMI?
http://www.dslreports.com/forum/remark,15824615

Anyone get the new software download v17.08? Any issues fixed? DD5.1 w/ HDMI?
http://www.dslreports.com/forum/remark,15824615

According to that link the newer version fixes the dd5.1 output, hooray! :) I haven't received this update yet, unfortunately. I'm located in Northern Va, I guess I should be getting it in the next few weeks. Nice to know they're actually fixing things.

I got home today and check my version and I got the update, v17.08 Feb 8 2006 15:36:35. The DD5.1 is fixed. I get 5.1 out on the optical with HDMI connected. It looks like they tried to fix the delay with FF and Rew but the FF and Rew is slow moving. It seems like they fix one thing and mess something else up. I am using a Harmony 880 remote and now have a 30 second skip (I did not have it yesterday) :)

How do you check the version on the 6416? I read the link, but there seem to some confusion on how to do it, depending on which unit they're talking about.

And another note, I e-mail'd Motorola's tech support on the issue of my 6416 not holding it's configuration settings. True to large company form, I've gotten NO response. :mad:

How do you check the version on the 6416? I read the link, but there seem to some confusion on how to do it, depending on which unit they're talking about.
...

To check firmware version. You can either go to Settings, Box setup, diagnostics. Or you can turn the box off (when it is not recording) and immediately hit the "select" button. This will take you to diagnostic menu. Go down and select option "d08 software components" (or something like that) and it will show you your firmware information.

I got home today and check my version and I got the update, v17.08 Feb 8 2006 15:36:35. The DD5.1 is fixed. I get 5.1 out on the optical with HDMI connected. It looks like they tried to fix the delay with FF and Rew but the FF and Rew is slow moving. It seems like they fix one thing and mess something else up. I am using a Harmony 880 remote and now have a 30 second skip (I did not have it yesterday) :)
Very good to hear about the DD5.1 fix. I'm not sure how much more sluggish they could make the FF/Rew, but I guess it is possible.

Please clarify what you are saying about the 30 second skip. Was this part of the Harmony's automatic setup for the 6416 or is there a particular code you found to do this? This would be a very useful feature that might actually eliminate most of the need for FF.

According to that link the newer version fixes the dd5.1 output, hooray! :) I haven't received this update yet, unfortunately. I'm located in Northern Va, I guess I should be getting it in the next few weeks. Nice to know they're actually fixing things.

I'm in Fairfax County, VA. I just checked the diagnostics screen, and my DVR has been updated to the 17.08 firmware. I reconnected my HDMI, and 5.1 does indeed work for me now.

Another change with the new firmware is the slight rewind when hitting play after FF.

Cool, looks like I got the update today as well. Now, does anyone know how to maybe try and get a 30 second skip working if one does indeed exist? Thanks.

-Mike

It was in the Harmony database as Advance. I was thinking it was from the DCT6412 code. Wikipedia has info on how to program the 30 sec skip on the 6412 http://en.wikipedia.org/wiki/Motorola_DCT6412

Wow, amazing. I was watching Conan and the audio sounded odd. Almost sounded like a poor 5.1 mix. I look at my receiver and sure enough, 5.1. Then I accidently hit the next chapter/whatever you call it button on my Harmony Remote... 30 Second Skip! Hallelujah, not a day has gone by in the past three months that I haven't cursed my 6416 for not having the ability to go 30 seconds ahead.

Now I'll have to see if they fixed the problem where random season passes just stopped recording despite showing the program in the "Scheduled" list. That's a ridiculously minor issue though. To imagine, no updates in three months and then we get HDMI 5.1 fixed and 30 second skip enabled! What a day.

I think they might be trying to update my firmware because when I press the Menu, Guide , or info key it says they are updating it and to try again in several minutes. It has been doing this almost all day so I am going to call them this afternoon.

Mines still the 15.something. Guess they haven't gotten to my area yet.

BTW, is there a link or website that lists all of the fixes and features of the new firmware upgrade?

Got the fix yesterday on my boxes. DD5.1 now works and FF/Rew seems much more responsive. I am actually noticing a greater responsiveness in other aspects of the interface as well. I didn't have time last night to attempt programming the Skip function into my remote. Hopefully tonight.

I was watching Conan and the audio sounded odd. Almost sounded like a poor 5.1 mix. I look at my receiver and sure enough, 5.1.Just wanted to focus narrowly on this comment. Conan is in 2.0 audio. WRC is passing through all NBC's HD programming in 5.1 even when it's not.

On the subject of audio, check out post 1053 from this Moto 6412 thread (http://www.avsforum.com/avs-vb/showthread.php?t=558602&page=36&pp=30). The only audio setting that works in our upgrade is Auto. Changing to the other options does not affect the behavior of the 6416. I reported this to a Verizon tech last night so we will see what happens. Hopefully this is an oversight and will be fixed in the next update. I would like to have the ability to switch to L-PCM so my AV receiver could apply Pro Logic four-channel surround to 2.0 audio. It will be interesting to hear from those folks who have AV receivers with HDMI switching. I think you would want to use Pass-Through for those devices but I don't think you can with this latest update.

It's almost comical how we managed to acquire the 30-second skip feature but I guess the only folks who can use it are those with universal remotes as the standard Motorola remote (DRC 800) doesn't have a setup button. It will be interesting to see how long this lasts. I can't help but think it was an inadvertent addition.

The pass through now works on this device. I have the 6416 hooked up to my Denon 3806 through HDMI passing 720p signal through ( or atleast my Projector is telling me that ).

Fantastic firmware upgrade.

Just wanted to focus narrowly on this comment. Conan is in 2.0 audio. WRC is passing through all NBC's HD programming in 5.1 even when it's not.

Ever since the start of the olympics, NBC has been putting out all audio as 5.1. This is fine for those shows that actually have 5.1-channel sound (such as Las Vegas) but the Tonight show and Conan among many others are only stereo. The 5.1-channel sound is improperly constructed using only the left and right front channels. The other four are silent. In my system this gives a hollow, echoey sound. I have to switch my receiver to analog input on the Tonight show to allow it to use Pro-Logic to create a center and surround channel.

NBC used to be very professional but recently between this audio screwup and occasionally forgetting to switch the video to HD (this may be a local, WNBC-TV, problem) they seem to be amateurs. I wonder what Ray Dolby would think of this misuse of his great system.

Cynthia

I am very pleased with this firmware update so far, but do see what everyone is saying about the DD5.1 on non 5.1 material. This explains why I don't hear my receiver clicking over when I switch between DD5.1 and 2.0 material.

A nice addition with this release is that that FF function now does the "jump back" behavior that I have become so used to on the TiVo. This is where you are fast forwarding through commercials, see your program, hit PLAY, and the DVR takes into account the typical reaction time involved and "jumps back" a bit in the recording, ending up close to the actual start of the program material. Very nice.

I was able to program the "30-second skip" into my universal remote last night using my cheapo Radio Shack 5-in-1 and then training my high-end remote to the IR signal off of this. The DVR presents a little "skip forward" icon in the upper right hand corner which is the reverse of the "skip back" icon shown for the replay function. I was also able to program a macro which does a full 3-minute skip forward, but found that this time period does not hold for all program breaks.

To be honest, I have become so used to not having this feature with the D-TiVo that, along with the addition of the "jump back" feature to the FF function, I am unlikely to use the 30-second skip very often. It is a nice addition, though.

I agree with billodom that we may see this feature disappear in some future update, as it was likely added as an oversight. Note that the D-TiVos also have a back door to get this functionality, but I never bothers to access it.

BTW, SWAP still does not work. Oh well.

Okay, I got the new firmware version now. But it still doesn't address the HDCP compatibility problems, or the configuration issue. Is no one else here using this unit with a 16x9 tv? If so, is your unit holding it's configuration? Maybe I have a bad unit.

All tivo-like functionality that Verizon may have been working on may come to a grinding halt now that Tivo won their suit against Dish. If Verizon decides to go with the Tivo box in the long term in may stop most firmware development for the Motorola DVR.

Okay, I got the new firmware version now. But it still doesn't address the HDCP compatibility problems, or the configuration issue. Is no one else here using this unit with a 16x9 tv? If so, is your unit holding it's configuration? Maybe I have a bad unit.
You may have a bad unit. I am using the QIP with a Sony Grand Wega 60" widescreen. No HDCP or configuration issues, although every once in a while I will get white snow on the screen. Most of the time the HDMI resyncs by itself, but on a couple of ocassions I have had to power off/on the QIP to resync. Not a biggee.

All tivo-like functionality that Verizon may have been working on may come to a grinding halt now that Tivo won their suit against Dish. If Verizon decides to go with the Tivo box in the long term in may stop most firmware development for the Motorola DVR.
It is a good question what effect this will have. Companies such as Motorola and whoever is customizing the box software (assume Verizon itself) will have to decide among the following choices:

1. Wait to be sued and fight TiVo in court. Unlikely given TiVo's firm standing on the previous decision.

2. Pay appropriate licensing fees to TiVo. This will be necessary *even* if current DVR development and enhancement stops. Other DVR makers are on the hook for existing functionality even without adding more TiVo-esque features.

3. Move to a TiVo-based solution. The addition of licensing fees to TiVo might make this a reasonable approach. It at least lowers the bar for TiVo for entry into the do-it-yourself markets such as FiOS.

Being a big TiVo fan, I am personally hoping for #3. There were already rumors of Verizon working with TiVo on a fully-integrated solution, so if anything this decision should encourage and perhaps accelerate that. It will at least remove one hammer Verizon might have used to squeeze TiVo for a better deal.

You may have a bad unit. I am using the QIP with a Sony Grand Wega 60" widescreen. No HDCP or configuration issues, although every once in a while I will get white snow on the screen. Most of the time the HDMI resyncs by itself, but on a couple of ocassions I have had to power off/on the QIP to resync. Not a biggee.

I only have the HDCP problem with my Video Scaler (DVDO iScanHD). I never had any problems with my HD Tivo unit. In order to get it to work, I have to bypass the scaler completely and run the QIP directly to my projector. That solves the HDCP issue, but not the configuration issue.

I did finally get an e-mail response from Motorola Tech Support. The said they can't help me with the 6416 because it's a lease item. What a bunch of crap that is.

Companies such as Motorola and whoever is customizing the box software (assume Verizon itself)AFAIK, Microsoft provides the DVR software for Verizon.

AFAIK, Microsoft provides the DVR software for Verizon.
I have to believe that there's some customization of MS's software by Verizon. I doubt it was MS that provided the HDMI audio fix in the latest firmware upgrade.

Come to think of it - I'm surprised Tivo didn't sue MS or any other DVR firmware maker. It's the software companies that copy the Tivo functionality that is the issue.

AFAIK, Microsoft provides the DVR software for Verizon.
True, but Microsoft only provides the base software (i.e. the "Microsoft TV Foundation"). I believe that there is a collaboration on specializations for a particular carrier.

(Oops! Got interrupted and so didn't post before the post above!)

I have to believe that there's some customization of MS's software by Verizon. I doubt it was MS that provided the HDMI audio fix in the latest firmware upgrade.

Come to think of it - I'm surprised Tivo didn't sue MS or any other DVR firmware maker. It's the software companies that copy the Tivo functionality that is the issue.
I believe they sued DISH/Echostar as a patent infringement basis. They will probably just threaten other companies with the results of this suit and force them to pay liscensing fees. There's no way they are going to make every cable company/TV Provider (besides D* of course) to stop offering their DVR or make drastic changes to the software. Just a guess, but perhaps the reason they went after DISH was because DISH is arguably the creator of BOTH the software and firmware of their boxes, as well as the hardware and the service that offers the equipment. With other companies, it may have been harder to pinpoint who to take to court, microsoft, Motorola, or the cable company.

Come to think of it - I'm surprised Tivo didn't sue MS or any other DVR firmware maker. It's the software companies that copy the Tivo functionality that is the issue.Some are purely software based. But, some, like the "Media Switch" patent seem like ... well, at the very least a combination of hardware and the software that uses it.

Some are purely software based. But, some, like the "Media Switch" patent seem like ... well, at the very least a combination of hardware and the software that uses it.
EXACTLY ;)

Does anyone notice a slight delay in the optical audio? When I listen to the audio through my TV sent via HDMI I do not notice this delay. However, when using the TV only as a monitor and the audio to the receiver via optical out (from 6416) I notice a slight delay in audio. This is confirmed by listening to the TV audio and the audio from the receiver and hearing a definite echo. I am now running the HDMI to my TV and the optical out from my TV to my receiver, both audios match up with the picture.

Does anyone notice a slight delay in the optical audio? When I listen to the audio through my TV sent via HDMI I do not notice this delay. However, when using the TV only as a monitor and the audio to the receiver via optical out (from 6416) I notice a slight delay in audio. This is confirmed by listening to the TV audio and the audio from the receiver and hearing a definite echo. I am now running the HDMI to my TV and the optical out from my TV to my receiver, both audios match up with the picture.
You should probably just keep the digital audio looped through the TV via HDMI from the STB, this way you will still get the same quality of digital audio, but without the delay.

You should probably just keep the digital audio looped through the TV via HDMI from the STB, this way you will still get the same quality of digital audio, but without the delay.Looping the audio through the TV doesn't work that well for my TV (HP MD6580n). If I do that, I only get DD 2.0 sound. Not sure if it's due to the HDMI negotiations between the STB and the TV, or if it has something to do with restrictions imposed due to redistribution of digital content. So the only way for me to get DD 5.1 sound is to pump the digital audio straight to my AVR from the STB.

That being said, I believe the delay is due to DD processing time in the AVR.

Looping the audio through the TV doesn't work that well for my TV (HP MD6580n). If I do that, I only get DD 2.0 sound. Not sure if it's due to the HDMI negotiations between the STB and the TV, or if it has something to do with restrictions imposed due to redistribution of digital content. So the only way for me to get DD 5.1 sound is to pump the digital audio straight to my AVR from the STB.

That being said, I believe the delay is due to DD processing time in the AVR.
That's odd, since the audio signal is purely digital, there should be a way for you to loop DD 5.1 through the TV to the A/V receiver, but i guess the TV is doing something that prohibits this, bummer.

Does anyone notice a slight delay in the optical audio? When I listen to the audio through my TV sent via HDMI I do not notice this delay. However, when using the TV only as a monitor and the audio to the receiver via optical out (from 6416) I notice a slight delay in audio. This is confirmed by listening to the TV audio and the audio from the receiver and hearing a definite echo. I am now running the HDMI to my TV and the optical out from my TV to my receiver, both audios match up with the picture.

You might want to check the settings on your receiver. When I bought my receiver, it had a setting for audio delay. It was set to have a slight delay, presumably to account for time for the sound to run through, but I changed it to no delay and it all sounds right.

Does anyone notice a slight delay in the optical audio? When I listen to the audio through my TV sent via HDMI I do not notice this delay. However, when using the TV only as a monitor and the audio to the receiver via optical out (from 6416) I notice a slight delay in audio. This is confirmed by listening to the TV audio and the audio from the receiver and hearing a definite echo. I am now running the HDMI to my TV and the optical out from my TV to my receiver, both audios match up with the picture.

I notice the delay now too. But only recently. Seems after I got the firmware update, and I get the DD. Was using the HDMI and coax digital before never noticed it. Now that I'm getting DD I see the delay. My tv doesn't have digital audio in/outs and my receiver doesn't have delay capabilities :(

Guess I'm out of luck.

Like pestep my tv does not pass DD 5.1 either. I only get DD 2.0 to the receiver from the TV. I don't see any setting in the AVR for delay settings. I guess that is why I have not canceled my DirecTiVo yet. I tend to go back to that when watching non HD programming, it is a lot easier and friendlier to use.

Just logged on here and found out about the recent upgrade. It fixed my HDCP issue that was occurring with my JVC AV receiver / HDMI switcher. Also found the "Advance" control on my Harmony to enable the 30 second skip. I'm much more happy with this setup now.

If it wasnt for this forum I probably never would have known. Thanks everyone!

I'm having a problem with the HDMI connection through my AV receiver. I have the QIP6416 and a JVC RX-D401S Receiver that does HDMI switching. I tried connecting the hdmi out on the DVR to one of the HDMI ins on the receiver, then the hdmi out on the receiver to my hdtv (Samsung HL-R6768W.)

When connected like this, I cannot view the image from the 6416 on my TV. I turn everything on and set the proper inputs on the Receiver and TV. Everything flashes a few times, then I see a message on the screen saying something like "The HDCP signal is corrupt, connect the equipment with the component inputs instead." (That is not verbatim but I can't remember the exact text.)

Now I have no idea which component is generating that message. For the moment I have had to use the HDMI 2 input on my TV to connect the 6416, but then I have to listen to the sound through the TV speakers. And this setup defeats the purpose of having an HDMI switching receiver.

Does anyone have any idea what is wrong here? Please don't tell me I can't use an HDMI switcher with the 6416!

My FiOS DVR is connected via an HDMI-DVI cable to a DVI/DVI switchbox, then DVI-HDMI cable to my projector (it's a long story). Anyway, I occasionally (infrequently) get a similar message, which I presume is coming from the projector (Sony Cineza HS-51).

I can always eliminate the error by turning the DVR and projector off, cycling the video switchbox between its two inputs, then turning everything back on.