View Full Version : Harmony 880 Official Thread. For all info and FAQs


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bskuared
11-10-07, 12:49 AM
880 arrived today... now it's setup and working great. How'd I ever live without this? LOL.

Tybee
11-10-07, 01:59 PM
I have a Samsung LCD HDTV (LN-S3251D) and would like my 880 to use discrete input selection. Unfortunately, the remote that came with the TV uses a single input toggle button, and there do not appear to be any discrete input commands in the Harmony database for this set. I know other Samsung sets, especially DLPs, allow discrete input selection, and it stands to reason these codes would work with my set. But how do I get them into my Harmony?

Gary J
11-10-07, 02:02 PM
Learn them.

Tybee
11-10-07, 02:22 PM
Learn them.

I'd be happy to do that.......assuming I had a remote with the commands I need to learn.

LastButNotLeast
11-10-07, 04:21 PM
I have a Samsung LCD HDTV (LN-S3251D) and would like my 880 to use discrete input selection. Unfortunately, the remote that came with the TV uses a single input toggle button, and there do not appear to be any discrete input commands in the Harmony database for this set. I know other Samsung sets, especially DLPs, allow discrete input selection, and it stands to reason these codes would work with my set. But how do I get them into my Harmony?
You have nothing to lose by trying the codes from another model set that does have discrete codes. I got lucky - my Hitachi, which did not have discrete codes on its own remote, had discrete codes in the database which work flawlessly. If the discrete codes from another set work and other stuff doesn't, at least you can teach those other codes from your existing remote.
Good luck.

Master843
11-10-07, 05:04 PM
Well I just gave in and purchased a refurbished one from Amazon. Does anyone know why it said there were 3 units left in stock when I purchased it yet it also said it wont be in stock until November 17? That seems to contradict itself so I'm not sure when it's actually going to ship out. Any ideas?

EJT
11-10-07, 06:23 PM
Just got the 880 remote.....a quick question.....in the activites I have managed to get the STB, TV, and Receiver to turn on properly and it all works fine......but how do I turn my TV volume down to "0" so that the Receiver's DS 5.1 is not competing with the TV's speakers? I have tried through the web based configurator, but other than entering "TV volume down" multiple times (like 25), each "TV volume down" command only takes it down one notch on the TV's volume......TIA.

chris0
11-10-07, 06:55 PM
Just got the 880 remote.....a quick question.....in the activites I have managed to get the STB, TV, and Receiver to turn on properly and it all works fine......but how do I turn my TV volume down to "0" so that the Receiver's DS 5.1 is not competing with the TV's speakers? I have tried through the web based configurator, but other than entering "TV volume down" multiple times (like 25), each "TV volume down" command only takes it down one notch on the TV's volume......TIA.

I'm assuming that when you mute the TV it shows "MUTE" on the display? If you sometimes use the TV speakers and sometimes don't, the only thing I can think of is to create a sequence to turn off/on the TV's speakers and add that sequence to your activity. Is there a reason you don't just use your receiver to control the volume all the time?

EJT
11-10-07, 07:36 PM
I'm assuming that when you mute the TV it shows "MUTE" on the display? If you sometimes use the TV speakers and sometimes don't, the only thing I can think of is to create a sequence to turn off/on the TV's speakers and add that sequence to your activity. Is there a reason you don't just use your receiver to control the volume all the time?

My wife doen't like the Receiver being on typically....she prefers the TV speakers....go figure. Anyways, the TV is a Samsung 4661 HD LCD and it does have mute but the mute logo doesn't disappear when you mute the TV. I do not think there is a way to turn off the TV's speakers other than lowering the volume to "0".......any other ideas other than a large number of "volume down" commands to the TV?

chris0
11-10-07, 07:49 PM
I do not think there is a way to turn off the TV's speakers other than lowering the volume to "0".

It's called "Internal Mute" and it's on page 36 of your manual.

...page 38 of the PDF document...
http://downloadcenter.samsung.com/content/UM/200703/20070301133755718_BN68-01178A-00L02-0216.pdf

EJT
11-10-07, 08:25 PM
I'm assuming that when you mute the TV it shows "MUTE" on the display? If you sometimes use the TV speakers and sometimes don't, the only thing I can think of is to create a sequence to turn off/on the TV's speakers and add that sequence to your activity. Is there a reason you don't just use your receiver to control the volume all the time?

It's called "Internal Mute" and it's on page 36 of your manual.

...page 38 of the PDF document...
http://downloadcenter.samsung.com/content/UM/200703/20070301133755718_BN68-01178A-00L02-0216.pdf

Chris0, thx.....I can see the sequence in my 4661 manual on page 36, but I'm lost in how to enter the sequence "menu - down arrow - enter - 5 down arrows - enter". I must admit I am totally new to a universal remote and the interface is not intuitive to me. Sorry if I am being a nuisance......I do love the 880 remote.....what a great birthday present!

LastButNotLeast
11-10-07, 08:37 PM
It's called "Internal Mute" and it's on page 36 of your manual.
That will work if there is a discrete code for it.
How about "mute" and volume up (just to one). That should keep the volume almost off and eliminate the logo. Good use for a sequence.

chris0
11-10-07, 09:11 PM
That will work if there is a discrete code for it.
How about "mute" and volume up (just to one). That should keep the volume almost off and eliminate the logo. Good use for a sequence.

I didn't bother to check how many steps it took to get to Internal Mute=On. LBNL's suggestion is a pretty good one. As for setting up the sequence...I dunno, never set one up. Try playing around with the software (or website if you use that,) it's in there somewhere.

EJT
11-10-07, 09:22 PM
That will work if there is a discrete code for it.
How about "mute" and volume up (just to one). That should keep the volume almost off and eliminate the logo. Good use for a sequence.

Tried this, but it mutes putting the mute icon on the TV screen and when you send it up volume to get rid of the icon, it returns to the original volume but 1 click higher. Must be a simpler way than multiple down volume clicks??

EJT
11-10-07, 09:40 PM
The Logitech website's FAQ's say you cannot update or change the "activities icons".....is that correct?

czzer
11-10-07, 10:52 PM
Chris0, thx.....I can see the sequence in my 4661 manual on page 36, but I'm lost in how to enter the sequence "menu - down arrow - enter - 5 down arrows - enter". I must admit I am totally new to a universal remote and the interface is not intuitive to me. Sorry if I am being a nuisance......I do love the 880 remote.....what a great birthday present!

First you need to create a new activity...call it something like "Watch TV w/amp"

When you set up the activity tell it to use the receiver for sound.

When the activity setup has finished and it asks you to check the settings, select "Yes, but I want to add more control".

Select "Next" until you get a screen where you can add commands to the activity start and end sequences.

Add the commands to turn the speakers off to the activity start sequence, and ALSO add the commands to turn the speakers back on again to the activity end sequence.

You could do the reverse (ie leave the speakers off, and turn them on as part of the "Watch TV w/speakers" activity) depending on which activity you use most often.

bskuared
11-11-07, 12:00 AM
Can't you just change the HDMI audio to on/off to change whether or not the TV speakers are used for a particular activity? Check the setup on your receiver...

Tybee
11-11-07, 12:50 AM
You have nothing to lose by trying the codes from another model set that does have discrete codes. I got lucky - my Hitachi, which did not have discrete codes on its own remote, had discrete codes in the database which work flawlessly. If the discrete codes from another set work and other stuff doesn't, at least you can teach those other codes from your existing remote.
Good luck.

After reading numerous reports of people accessing discrete input codes for the 3251, I double-checked my device setup and noticed I had been using a set for the wrong device. I'm setting the proper one up now, and it does have discrete input codes. The only one I can't seem to get working is the antenna input. This seems to be a common problem, with the workaround being a macro that selects the last input (HDMI 2 in my case) and then input toggling to the ANT as the next input.

Wish there was a better way. :(

Tlamb
11-11-07, 01:38 PM
Has anybody out there got their 880 to control Apple TV properly?

:o

LastButNotLeast
11-11-07, 08:39 PM
After reading numerous reports of people accessing discrete input codes for the 3251, I double-checked my device setup and noticed I had been using a set for the wrong device. I'm setting the proper one up now, and it does have discrete input codes. The only one I can't seem to get working is the antenna input. This seems to be a common problem, with the workaround being a macro that selects the last input (HDMI 2 in my case) and then input toggling to the ANT as the next input.

Wish there was a better way. :(

Had that with my Hitachi. Solution is to delete the extra input. If, indeed, it is extra in your case (there were two antennas in the database and only one on the set). Lucky for you they have the sequence now, so at least that's easier.
Have fun.

LastButNotLeast
11-11-07, 08:49 PM
Tried this, but it mutes putting the mute icon on the TV screen and when you send it up volume to get rid of the icon, it returns to the original volume but 1 click higher. Must be a simpler way than multiple down volume clicks??

Apparently not. But at least you can 1. add "TV - volume down" to one of the buttons for the activity, so at least you don't have to go to the device menu and back and/or 2. add a sequence of five downs to said button.
On my Hitachi, volume = 0 does not put "mute" onscreen, so I can just scroll down to 0 and leave it there. When your wife goes to watch TV, she can just raise the volume as needed.

LastButNotLeast
11-11-07, 08:54 PM
The Logitech website's FAQ's say you cannot update or change the "activities icons".....is that correct?

Technically, you can change them, but only as far as Logitech's four themes: Remote settings -> Select a theme -> Default / Upper case / Large print / No icons.

Weaselboy
11-12-07, 09:29 AM
Has anybody out there got their 880 to control Apple TV properly?

:o

Yes. What problem are you having?

Tybee
11-12-07, 05:45 PM
Had that with my Hitachi. Solution is to delete the extra input. If, indeed, it is extra in your case (there were two antennas in the database and only one on the set). Lucky for you they have the sequence now, so at least that's easier.
Have fun.

Hmmm...Can you clarify what you mean by deleting "the extra input?" I'm not sure what you mean. I've checked my input list for the TV and it is accurate as far as I can tell.

Meanwhile, I can't seem to get the macro I described before to work. I've got a "Watch OTA" activity, and as part of that I'm trying to get it to go to HDMI2 (the last input) and then simply send a input toggle command to get me to the antenna (the first input). But it won't work (even though the input toggle softkey works in the device menu for the TV). It just goes to HDMI2 and doesn't toggle to the antenna. I tried adding up to 3 seconds worth of delays before sending the input toggle, to no avail.

Suggestions?

bernie33
11-12-07, 06:16 PM
Hmmm...Can you clarify what you mean by deleting "the extra input?" I'm not sure what you mean. I've checked my input list for the TV and it is accurate as far as I can tell.

Meanwhile, I can't seem to get the macro I described before to work. I've got a "Watch OTA" activity, and as part of that I'm trying to get it to go to HDMI2 (the last input) and then simply send a input toggle command to get me to the antenna (the first input). But it won't work (even though the input toggle softkey works in the device menu for the TV). It just goes to HDMI2 and doesn't toggle to the antenna. I tried adding up to 3 seconds worth of delays before sending the input toggle, to no avail.

Suggestions?
Probably your easiest and fastest solution is to call Logitech. Their telephone support is excellent.

LastButNotLeast
11-12-07, 11:27 PM
Hmmm...Can you clarify what you mean by deleting "the extra input?" I'm not sure what you mean. I've checked my input list for the TV and it is accurate as far as I can tell.

Mine wasn't. The database listed Antenna1 and Antenna2, while the set only has one antenna input. So if you tried to scroll through the inputs, it counted wrong. Turns out discrete commands are available (NOT on the original remote, interestingly enough), which work even better.

Review settings for this activity --> add more control --> devices (save) --> input (next) --> add action when the activity starts (add) --> send infrared command (choose from list (probably "input," in your case, or "scroll down")

Give you something to do while you're on hold, anyway.:)
Good luck.

jjigglers
11-13-07, 01:25 AM
Sorry if this is redundant, but does anyone have a "Cliff's notes" on the charging problems with the 880?

I'm deciding between the 550 and the 880, and price doesn't matter.

I just don't want it to stop charging for me after X months or years (some arbitrary reasonable amount of time)

bernie33
11-13-07, 02:03 AM
Sorry if this is redundant, but does anyone have a "Cliff's notes" on the charging problems with the 880?

I'm deciding between the 550 and the 880, and price doesn't matter.

I just don't want it to stop charging for me after X months or years (some arbitrary reasonable amount of time)

We've had our 880 for about a year and never a problem.

lchiu7
11-13-07, 04:13 AM
Sorry if this is redundant, but does anyone have a "Cliff's notes" on the charging problems with the 880?

I'm deciding between the 550 and the 880, and price doesn't matter.

I just don't want it to stop charging for me after X months or years (some arbitrary reasonable amount of time)

Usually there are no problems but anything is likely to occur it will be difficulty in setting the unit on the base station to charge. My first one had real problems, Logitech replaced it. After about a year the second one also started to have problems - had to fiddle with it a bit to make it make a good contact.

Based on a post here I tried dropping bits of solder on the contacts of the first one and that seemed to help a great deal. As usual YMMV

Larry

jjigglers
11-13-07, 04:38 AM
thanks guys.

oops, I guess I'm a day late on the refurbished amazon sale. has this been going on for a while? and should I expect them to get get more in stock at the $100 price?

LastButNotLeast
11-13-07, 02:44 PM
I guess I'm a day late on the refurbished amazon sale. has this been going on for a while?

No, just long enough to sell out.

and should I expect them to get get more in stock at the $100 price?

Yes, but the better question is "When?"

Grandude
11-13-07, 05:19 PM
Sorry if this is redundant, but does anyone have a "Cliff's notes" on the charging problems with the 880?
I just don't want it to stop charging for me after X months or years (some arbitrary reasonable amount of time)
I would be willing to wager that everyone will eventually have the charging problem unless they improve the plating on the charge contacts. The one thing I know they are doing is adding a magnet in place of the center contact to help hold the remote down on the other two contacts.

Too avoid, or at least delay the problem from occurring, my recommendation would be to only place it on the charger when it needs charging. My remote lasts a few days before the first bar drops off. Haven't waited for the second bar to drop yet but plan on doing this next.

I placed an on-line question to them about mine not charging anymore without a lot of fiddling and the end result is that I got an email yesterday that they are sending a new remote. I'm hoping that this is true and am now holding my breath.

In the meantime, I applied silver ink (from Centronics) to the remote contacts and it now charges without much if any fiddling. The charger contacts appear to be fine.

With the number of 880s sold, I would expect, and hope, that this charging problem is maybe isolated to only a small batch of remotes. Otherwise, I would expect a giant uproar from the general public about this problem. As it is now, it seems isolated to only a few of us. With that in mind, I would recommend the 880, it really is a nice remote, but if you are worried, you can get the somewhat cheaper remote which really does just about everything that the 880 does.

SnellKrell
11-13-07, 06:28 PM
The charging problem has been an ongoing one for Logitech.

I believe the company is now on possibly its 4th version of the charging stand.

The stand is where there has been a design problem.

I now have the latest version charging stand since early summer and absolutely no problem!

joe221
11-13-07, 09:05 PM
The charging problem has been an ongoing one for Logitech.

I believe the company is now on possibly its 4th version of the charging stand.

The stand is where there has been a design problem.

I now have the latest version charging stand since early summer and absolutely no problem!

Is yours the magnetic version? That's the one I got. Two brass contacts and a magnet in the middle, as opposed to 3 brass contacts. It works every time.

SandLE
11-13-07, 09:21 PM
Hello, new to this forum and AVS in general. I posted this in the Samsung LN-TXX61/65 forum and was referred here.

I have a Harmony 880 that I have setup to control my DVR and LN-T4661. The Harmony database shows direct input for 16:9 and 4:3 aspect ratios on the 4661, but I do not see a direct input for Just Scan.

Anyone know if it is possible to have a direct input for Just Scan without having to cycle through the Aspect Ratios.

Thanks

gumby430
11-13-07, 09:54 PM
I can't seem to figure out what I need to set my remote on for the response time. I am using the moto moxi to control the cable. When I scroll sometimes the remote signal lasts to long and it jumps too many spots. What setting do I need to change. I need the signal time to be as fast a possible. Thanks for your help all!

czzer
11-13-07, 10:29 PM
I can't seem to figure out what I need to set my remote on for the response time. I am using the moto moxi to control the cable. When I scroll sometimes the remote signal lasts to long and it jumps too many spots. What setting do I need to change. I need the signal time to be as fast a possible. Thanks for your help all!

Reduce the number of repeats. See the sticky at the top of the page.

biglars57
11-14-07, 11:52 AM
Sorry if this is redundant, but does anyone have a "Cliff's notes" on the charging problems with the 880?

I'm deciding between the 550 and the 880, and price doesn't matter.

I just don't want it to stop charging for me after X months or years (some arbitrary reasonable amount of time)

I posted earlier as to how I fixed the old style remote and charging cradle. After a number of calls to their tech service, and posts to Logitechs web site, they sent a new remote and cradle. The new unit does have two instead of three contact points. And the remote also fits much tighter into the cradle, and can't be wiggled back or forth like my older unit. The new contact material appears to be the same gold plated material as the old units.

My belief is that the gold plating wears off on either the remote or base or both, and once the plating is gone, current does not flow from cradle to remote. My use of solder as well as another poster using conductive grease to get an non charging unit to charge, confirms the gold plating wearing off as being the culprit as far as I am concerned.

A previous poster thought it might be an electrical arcing of sorts that degrades the plating. I think that it could also be the remote sliding around in the cradle eventually wearing the plating off. The new cradle not allowing the remote to slide around in the cradle, tells me that logitech believes it may be the movement/wearing that is causing the problem. If the contact metal was something solid like copper it wouldn't matter.

In short I love the remote and it remains to be seen if they have fixed the charging problem.

lchiu7
11-14-07, 03:56 PM
The charging problem has been an ongoing one for Logitech.

I believe the company is now on possibly its 4th version of the charging stand.

The stand is where there has been a design problem.

I now have the latest version charging stand since early summer and absolutely no problem!

Im my view their design goal was too cute. They could have had a design where contacts on the charging station protrude up and the 880 has similar holes in the base with spring loaded contacts. Then when you place the 880 in the charging baym, there is positive contact. I am thinking of the multitude of cellphone chargers with charging bays that work similarly.


Larry

SnellKrell
11-14-07, 05:22 PM
I posted earlier as to how I fixed the old style remote and charging cradle. After a number of calls to their tech service, and posts to Logitechs web site, they sent a new remote and cradle. The new unit does have two instead of three contact points. And the remote also fits much tighter into the cradle, and can't be wiggled back or forth like my older unit. The new contact material appears to be the same gold plated material as the old units.

My belief is that the gold plating wears off on either the remote or base or both, and once the plating is gone, current does not flow from cradle to remote. My use of solder as well as another poster using conductive grease to get an non charging unit to charge, confirms the gold plating wearing off as being the culprit as far as I am concerned.

A previous poster thought it might be an electrical arcing of sorts that degrades the plating. I think that it could also be the remote sliding around in the cradle eventually wearing the plating off. The new cradle not allowing the remote to slide around in the cradle, tells me that logitech believes it may be the movement/wearing that is causing the problem. If the contact metal was something solid like copper it wouldn't matter.

In short I love the remote and it remains to be seen if they have fixed the charging problem.


The problem is with the poor design and manufacturing of the charging station cradle.

Previous versions have not made the proper contact with the remote.

It has absolutely nothing to do with arcing or plating wearing off.

It's just that contact is not being made correctly between the remote and the charger.

That's the problem!

My current charger model, I think it's version #4, does what it's supposed to do!

biglars57
11-15-07, 09:02 AM
The problem is with the poor design and manufacturing of the charging station cradle.

Previous versions have not made the proper contact with the remote.

It has absolutely nothing to do with arcing or plating wearing off.

It's just that contact is not being made correctly between the remote and the charger.

That's the problem!

My current charger model, I think it's version #4, does what it's supposed to do!

Gary - I respectfully beg to differ. If it is a poor design of the charging cradle alone, why did my remote and cradle work perfectly for a year and a half?? It wasn't until the plating wore off of my contacts on both the remote and cradle that the unit quit charging. And based on the feedback I have received via email, all remotes that won't charge, show the dark spots that indicate the gold plating has worn off of either the remote, or cradle contacts, or both.

As I have stated earlier, I would bet my bottom dollar that if the contact metal in both remote and cradle was solid copper, and not a plated metal, there may never have been a problem (except for a possiblity I mention below). It may be that the new cradle design fixes the problem, only time will tell. My original remote and cradle did what it was "suppose to do" for a year and a half.

When you think of all the remote phones and multiple other devices that sit in a charging cradle, and recharge themselves forever, it's ridiculous that this problem ever ocurred to begin with!! Especially for a device this expensive that works so well (when it's charged). Given what I've seen of the "fix", I'm disappointed.

It may be that the design of the new cradle, which reduces the contacts sliding against each other, may keep the plating from wearing off. But I would agree with a previous poster that noted how most other recharging stations rely on a separate spring to push the contact metal from the cradle up against the device. This cradle relys on the elasticity of the contact metal itself to create the "spring" which keeps the contacts "contacted". This may be why a "springy" base metal, that has to be coated with a conductive material, has to be used instead of a very conductive material like copper which may lose it's "springyness" over time.

When my original unit quit charging I did some testing to make sure the contacts were touching eachother and they were. I took the cradle apart and bent the contact strips up a bit to make sure they had plenty of "spring". When I put the remote back in the cradle and pushed down on the remote, it wouldn't charge.

One other thing of note that I and others experienced, is that when the cradle begins to have problems it will go through the slide show, making it look like it is charging, but the bars are not building. This is due to the cradle providing some but not enough current to actually charge the unit.

One other reason why this situation bugs me soooo much is that I have ten grand invested in a home entertainment system that the 880 is the heart of. I am pretty technical and can run the system with the 7 remotes related to each device. But as I travel quite a bit, it's not fun when my wife calls me on the road and chews me out for not being able to watch "Dancing With The Stars" in HD because the remote is dead!!!!!!!!!!!!!!!!

Dan Ward

SnellKrell
11-15-07, 09:06 AM
I can only judge the problem by what I have experienced over the past two years and 4 different cradels, what Level 2 techs, and Logitech personnel whom I met this past May told me!

I'm just pleased that I finally got things to work properly.

Empyrials
11-15-07, 09:09 AM
i just got mine in yesterday and set everything up. Xbox, dvd player, amp, tv, and satellite. Everything works flawlessly. i love this thing. Why didn't i get one years ago?!?!?!

EJT
11-15-07, 10:44 AM
Reduce the number of repeats. See the sticky at the top of the page.


Czzer, what specifically are you referring to as "the sticky at the top of tha page"? I looked at the very first post, but I have a feeling that is not to which you are referring. Thx in advance.

wdkerbow
11-15-07, 11:03 AM
There are two sections of threads: "Sticky" threads and "Normal" threads. Sticky threads are stuck permanently at the top of the forum page. The "Normal" threads are listed just below them. The very fist post in this forum is a sticky thread with the subject of "Slow Harmony Response...."

munnz
11-15-07, 11:42 AM
Hello, new to this forum and AVS in general. I posted this in the Samsung LN-TXX61/65 forum and was referred here.

I have a Harmony 880 that I have setup to control my DVR and LN-T4661. The Harmony database shows direct input for 16:9 and 4:3 aspect ratios on the 4661, but I do not see a direct input for Just Scan.

Anyone know if it is possible to have a direct input for Just Scan without having to cycle through the Aspect Ratios.

Thanks

I have the same TV, I also do not see Just Scan as a direct input.

SandLE
11-15-07, 11:51 AM
I have the same TV, I also do not see Just Scan as a direct input.

Thanks for the reply.

I might try loading one of the other TV's in the series (such as the 65/66) and see if there might be a direct input for Just Scan.

Anyone else know of other options for programming the 880 to do direct input of the Just Scan aspect for the LN-TXX61/65 series of displays?

Grandude
11-15-07, 01:18 PM
When my original unit quit charging I did some testing to make sure the contacts were touching eachother and they were. I took the cradle apart and bent the contact strips up a bit to make sure they had plenty of "spring". When I put the remote back in the cradle and pushed down on the remote, it wouldn't charge.
Dan Ward
Dan, I agree with you and also disagree with Gary. My remote also charged properly for the first year or so. Only when the gold wore off did it start to fail to charge and no amount of down pressure would get it to charge.

I do have a question for you. When you took the cradle apart, did you notice if there was an electrical connection to the center contact? If not, then it probably would have been a good idea to just eliminate this center contact and thus improve the contact pressure on the outer contacts.

My new remote left Tennesee yesterday and passed through Ohio early this morning on route to me. Still holding my breath:eek:

Grandude
11-15-07, 01:27 PM
The problem is with the poor design and manufacturing of the charging station cradle.
Previous versions have not made the proper contact with the remote.

It has absolutely nothing to do with arcing or plating wearing off.

It's just that contact is not being made correctly between the remote and the charger.
My current charger model, I think it's version #4, does what it's supposed to do!
Gary, I do agree with you that it is a problem of poor design/manufacturing of the cradle.
I do however disagree with you about the plating not wearing off. It is visible to the naked eye that the gold has worn away leaving a black spot where the gold once was on one contact and on the other two contacts the color has changed to white from gold probably indicating that the gold has worn away to a very, very thin layer.

biglars57
11-15-07, 02:33 PM
Dan, I agree with you and also disagree with Gary. My remote also charged properly for the first year or so. Only when the gold wore off did it start to fail to charge and no amount of down pressure would get it to charge.

I do have a question for you. When you took the cradle apart, did you notice if there was an electrical connection to the center contact? If not, then it probably would have been a good idea to just eliminate this center contact and thus improve the contact pressure on the outer contacts.

My new remote left Tennesee yesterday and passed through Ohio early this morning on route to me. Still holding my breath:eek:

Grandude - there was a wire to the center contact and I'm guessing it must be some kind of neutral. The battery has three contact points on it, so I'm guessing they designed the cradle to match the battery. When testing the 3 contact cradle, it's the outside contacts that were + and - and the center contact read no voltage. The battery is also + and - on the outsides, with the center not reading any voltage.

I didn't look at the new battery to see if it still has 3 contact points, as the cradle now only has 2. I'll take a look when I get home tonight.

I know Logitech is trying to make this problem go away........but if wishes were horses, beggars would ride. I know if I were running the company I'd have a few engineers strung up in the back shed.

Good luck with the new unit.- Dan

MordredKLB
11-15-07, 06:42 PM
Dan, I agree with you and also disagree with Gary. My remote also charged properly for the first year or so. Only when the gold wore off did it start to fail to charge and no amount of down pressure would get it to charge.For you guys who have had the unit stop charging after a year+ were you putting the remote on the cradle every night, or just when it got low?

strutter
11-15-07, 10:30 PM
just to add my charging experiece......i got mine in Jan. of this year. the contacts are clean and the plaiting is in good shape. i only put it on charge when it's down to 1 green bar or red. very recently I've noticed that when i sit it on the base it will beep, go to the screen saver then immediately beep again and go back to the activity screen. when it does this i apply a little down pressure to the screen and it beeps, goes to the screen saver and begins charging. so in my instance it is definitely an issue of not making good contact.

BTW. this thread is riddled with charging complaints. this is not a new problem. originally users were told to place paper on the battery because the battery was loose. at one point logitech was replacing the base with one only having 2 contacts and the remote fit tighter. more recently they are replacing them with the one having a magnet. the plaiting wearing off is a new cause though.

JBaumgart
11-15-07, 10:43 PM
We have owned two 880's for 2-3 years now and have (thankfully) not experienced any charging problems. And we've always put each remote on the base when not in use.

keenan
11-16-07, 12:01 AM
just to add my charging experiece......i got mine in Jan. of this year. the contacts are clean and the plaiting is in good shape. i only put it on charge when it's down to 1 green bar or red. very recently I've noticed that when i sit it on the base it will beep, go to the screen saver then immediately beep again and go back to the activity screen. when it does this i apply a little down pressure to the screen and it beeps, goes to the screen saver and begins charging. so in my instance it is definitely an issue of not making good contact.



That's been my experience as well, somewhat annoying but it hasn't been a major issue for me.

JayMan007
11-16-07, 11:11 AM
just to add my charging experiece......i got mine in Jan. of this year. the contacts are clean and the plaiting is in good shape. i only put it on charge when it's down to 1 green bar or red. very recently I've noticed that when i sit it on the base it will beep, go to the screen saver then immediately beep again and go back to the activity screen. when it does this i apply a little down pressure to the screen and it beeps, goes to the screen saver and begins charging. so in my instance it is definitely an issue of not making good contact.



I have the exact same issue with the beeps once its on the charger, got my 890 over a year ago. I usually have to jiggle the remote until good contact, and it starts charging. I have to do this about every 10 days, so its not that big of a thing. Should I contact Logitech about this charging issue?
I have always put it on the charger when it gets down to 1 green bar. -Didn't know it would turn red. I'll have to start doing that... Thanks.

Grandude
11-16-07, 12:04 PM
just to add my charging experiece......i got mine in Jan. of this year. the contacts are clean and the plaiting is in good shape. i only put it on charge when it's down to 1 green bar or red. very recently I've noticed that when i sit it on the base it will beep, go to the screen saver then immediately beep again and go back to the activity screen. when it does this i apply a little down pressure to the screen and it beeps, goes to the screen saver and begins charging. so in my instance it is definitely an issue of not making good contact.
That is exactly how my problems with the charger started. It gradually got worse and worse till it was a real struggle to get it to charge.

Grandude
11-16-07, 12:08 PM
I have the exact same issue with the beeps once its on the charger, got my 890 over a year ago. I usually have to jiggle the remote until good contact, and it starts charging. I have to do this about every 10 days, so its not that big of a thing. Should I contact Logitech about this charging issue?
If it were me, and considering my experience so far, I think it would probably be a good idea to contact them. It will at least open a case file that you can refer to later if the charging becomes a serious problem.

JustAsk
11-16-07, 12:30 PM
That is exactly how my problems with the charger started. It gradually got worse and worse till it was a real struggle to get it to charge.

That is good to know. I will continue to charge the unit, ONLY when ABSOLUTELY Necessary.

bsaxon
11-16-07, 12:43 PM
I have a HD DVD and have ordered a Samsung 1400 so that I can also play Blu-Ray discs.

Can anyone tell me what kind of splitter will be programmable with the 880 if such is possible? I like Monoprice stuff if they have one, but I don't know what I am looking for.

Thanks,

Bill

LastButNotLeast
11-16-07, 05:20 PM
I have a HD DVD and have ordered a Samsung 1400 so that I can also play Blu-Ray discs.

Can anyone tell me what kind of splitter will be programmable with the 880 if such is possible? I like Monoprice stuff if they have one, but I don't know what I am looking for.

Thanks,

Bill

Just about anything IR (not BlueTooth or RF) is programmable, though you may have to teach the remote something not in the database. You can always check the database first to see what's there.

Selbold
11-16-07, 05:58 PM
Great forum. Lots of knowledge here, so I thought I'd jump in with my first post. Anyone have any experience with their 880 freezing up - that is, it suddenly stop working. No buttons function. If I turn everything off manually and then start using the 880 again, all is fine. This happens haphazardly - maybe 4 or five times a week. I called customer service - they uploaded the newest firmware - but no joy. It still happens.

Thanks for any help.

keenan
11-16-07, 06:43 PM
Great forum. Lots of knowledge here, so I thought I'd jump in with my first post. Anyone have any experience with their 880 freezing up - that is, it suddenly stop working. No buttons function. If I turn everything off manually and then start using the 880 again, all is fine. This happens haphazardly - maybe 4 or five times a week. I called customer service - they uploaded the newest firmware - but no joy. It still happens.

Thanks for any help.

I've had that happen occasionally, hitting the exit button usually frees it up. I've dropped mine numerous times and spilled fluids directly on it as well so I'm not expecting perfection, but even with all that, it still works great, pretty durable little device.

beekeeper
11-17-07, 06:47 AM
Great forum. Lots of knowledge here, so I thought I'd jump in with my first post. Anyone have any experience with their 880 freezing up - that is, it suddenly stop working. No buttons function. If I turn everything off manually and then start using the 880 again, all is fine. This happens haphazardly - maybe 4 or five times a week. I called customer service - they uploaded the newest firmware - but no joy. It still happens.

Thanks for any help.

Happened to me a couple of times. Pull and replace the battery. That resets it. You do not lose any settings.

JustAsk
11-17-07, 08:11 AM
Happened to me a couple of times. Pull and replace the battery. That resets it. You do not lose any settings.

Happened to me too. But, Only on on of my units. Next time it happens, I will remove the battery. Thanks!

joerod
11-18-07, 09:03 PM
Looks like I got lucky with my 95.00 Refurbed 880 from Amazon! So far so good... :)

Grandude
11-19-07, 05:06 PM
My replacement 880 arrived today. Downloaded the setup to it and it is now functioning.
Instructions from Logitech are to dispose of the old one locally. I will save the battery and probably the whole thing in case I might need a part or two. It will go into a box in the garage with old cell phones and other similar stuff.

TheMoose
11-19-07, 05:29 PM
My replacement 880 arrived today. Downloaded the setup to it and it is now functioning.
Instructions from Logitech are to dispose of the old one locally. I will save the battery and probably the whole thing in case I might need a part or two. It will go into a box in the garage with old cell phones and other similar stuff.

Did you get a new one or a refurb?

Grandude
11-19-07, 11:30 PM
Did you get a new one or a refurb?
Brand spanking new. Included all the stuff you get when you buy one. Charger, cd program disk, USB cable, and of course all the annoying packaging glitter.
Hope it lasts longer than the first one.

If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.

Empyrials
11-20-07, 10:54 AM
OK i got my 880 a couple of weeks ago and have everything finely tuned and everything programmed that i want. and love it

However, when i choose any activity it works great and turns everything on the way it should however after it does it leaves me at a screen of E and ASPECT being my only options. Is there a way to make it give me options say for my satellite? Because i can only cruise one channel at a time because my page buttons i have setup don't work. But when i select device Satellite it works, but then i can't change volume on the amp w/o changing back over to the amp...

kind of sucks, any idea's?

biglars57
11-20-07, 12:05 PM
OK i got my 880 a couple of weeks ago and have everything finely tuned and everything programmed that i want. and love it

However, when i choose any activity it works great and turns everything on the way it should however after it does it leaves me at a screen of E and ASPECT being my only options. Is there a way to make it give me options say for my satellite? Because i can only cruise one channel at a time because my page buttons i have setup don't work. But when i select device Satellite it works, but then i can't change volume on the amp w/o changing back over to the amp...

kind of sucks, any idea's?

Seems to me that there are times when I get to a similar spot and the volume won't change - I just hit the activities button on top and go back to the general screen showing all activities and then all the buttons for the given activity work.

mightywetfoot
11-20-07, 04:03 PM
I just picked one up from the dell site, cheapest I have seen recently.

Grandude
11-20-07, 04:29 PM
I just picked one up from the dell site, cheapest I have seen recently.
I was going to report that the 880 will be 149 at BB on Black Friday but that price at Dell is a lot better.

mightywetfoot
11-20-07, 04:33 PM
Yeah, a guy over at remote central posted it and I just stumbled on it.

chris0
11-20-07, 08:30 PM
OK i got my 880 a couple of weeks ago and have everything finely tuned and everything programmed that i want. and love it

However, when i choose any activity it works great and turns everything on the way it should however after it does it leaves me at a screen of E and ASPECT being my only options. Is there a way to make it give me options say for my satellite? Because i can only cruise one channel at a time because my page buttons i have setup don't work. But when i select device Satellite it works, but then i can't change volume on the amp w/o changing back over to the amp...

kind of sucks, any idea's?

You just need to customize the buttons for the activity. You can assign any available command to almost any button, including the soft keys (the ones in the display.)

Empyrials
11-21-07, 10:06 AM
You just need to customize the buttons for the activity. You can assign any available command to almost any button, including the soft keys (the ones in the display.)

i've customized the keys per device, i see no setting for per ativite. Though it would be nice. For the Sat device i customized 2 keys for a page up verses just going up 1 channel at a time. When i use the activity i don't have that feature until i select that device using the 'device' key

another instance, when i watch normal TV i have an activity that will turn off everything else, and put the TV to correct input, however it does show my customized keys, until i click Device, then TV.

wdkerbow
11-21-07, 12:27 PM
i've customized the keys per device, i see no setting for per ativite. Though it would be nice. For the Sat device i customized 2 keys for a page up verses just going up 1 channel at a time. When i use the activity i don't have that feature until i select that device using the 'device' key

another instance, when i watch normal TV i have an activity that will turn off everything else, and put the TV to correct input, however it does show my customized keys, until i click Device, then TV.

On any activity, select "Customize" , then select "Change Behavior of Buttons' Here you can change the behaviour of the hard buttons and also the behavior of the "Additional/Soft" buttons. Repeat the process for each activity you wish to customize.

HD MM
11-21-07, 12:52 PM
Is there a way to change the command text on the display? Ie, I'd like it to say "Watch Blu-Ray" instead of "Watch VCR".

wdkerbow
11-21-07, 12:54 PM
Is there a way to change the command text on the display? Ie, I'd like it to say "Watch Blu-Ray" instead of "Watch VCR".


Yes. For the activity, Select "Customize", then select, "Re-name this Activity"

Empyrials
11-21-07, 01:13 PM
On any activity, select "Customize" , then select "Change Behavior of Buttons' Here you can change the behaviour of the hard buttons and also the behavior of the "Additional/Soft" buttons. Repeat the process for each activity you wish to customize.

o wow how the fuk did i miss that?!? thx!

strutter
11-21-07, 05:35 PM
I'm having a brain fart or something. maybe yall can help.
in activity WATCH TV i have a soft key labeled menu on the LCD. this brings up the menu for the TV that will allow me to do various adjustments. ( i rarely use it but would like for it to work without going to device TV) however, when i bring up the TV menu all of the other buttons on the remote control the cable box preventing me from scrolling through the TV menu. if i go to device TV and press the soft key 'menu' it works correctly.
the way i have it set up when in 'watch tv' all the remote hard buttons control the DVR cable box except the volume, this is the TV. when i push the menu soft button i want to be able to scroll through the TV menu using the round directional button in the center instead of bringing up the cable channel info as it does now.

Mutnat
11-22-07, 03:53 PM
I just received the Nyko Blu-Wave USB IR receiver for my PS3 (which is otherwise Bluetooth only). Using the Harmony Nyko Blu-Wave PS3 device enablew the shape keys (circle, cross, triangle etc) to work however the arrow keys don't seem to work at all. It seems we will have to program them manually using the 880 learning function and the Nyko remote that came with the IR receiver. So until I get time to do that I am still reaching for the PS3 bluetooth remote or the Nyko remote. So the Nyko Blu-Wave does not seem to work "out of the box" with the 880 just yet. ...Maarten

Oh crap, you can get the reciver on its own? D'oh! I just received my nyko blu-wave remote + receiver yesterday. However, I had previously set up my Harmony 880 about a week earlier and everything I'd setup (including the arrow keys) works great. Maybe you should try removing the device from you harmony profile and re-adding it?

Mutnat
11-22-07, 03:53 PM
So anyone use the nyko bluwave to program the 880 to work with PS3? Just curious how well it works.

It works great--but the only catch is you can't power on or off the PS3 this way. So you either have to get up off your lazy butt and power it on/off using the button on the console, or use the PS button on your sixaxxis controller.

I wonder why they didn't put a PS button on this thing? Weird...

lchiu7
11-22-07, 06:30 PM
It works great--but the only catch is you can't power on or off the PS3 this way. So you either have to get up off your lazy butt and power it on/off using the button on the console, or use the PS button on your sixaxxis controller.

I wonder why they didn't put a PS button on this thing? Weird...

The PS button works when the PS3 is off so I am guessing that even when it's off the BT port is powered. Presumably that's why it is impossible to replicate the function over IR?

angfro
11-22-07, 07:46 PM
I just purchased this from Dell for $119 which was a GREAT price I think! $129 shipped. Anyway, can someone tell me if there is a list of products that this is compatible with?

LastButNotLeast
11-22-07, 08:27 PM
I just purchased this from Dell for $119 which was a GREAT price I think! $129 shipped. Anyway, can someone tell me if there is a list of products that this is compatible with?
How much time do you have?
The list of products it's NOT compatible with would be shorter.
Go to the Harmony website, sign up (which you'll have to, anyway), and check it out. Late, since you bought it already, but you won't be disappointed.

joe221
11-22-07, 08:47 PM
I just purchased this from Dell for $119 which was a GREAT price I think! $129 shipped. Anyway, can someone tell me if there is a list of products that this is compatible with?

PS/3 without an IR kit?

BruceS
11-23-07, 09:25 AM
in activity WATCH TV i have a soft key labeled menu on the LCD. this brings up the menu for the TV that will allow me to do various adjustments. ( i rarely use it but would like for it to work without going to device TV) however, when i bring up the TV menu all of the other buttons on the remote control the cable box preventing me from scrolling through the TV menu. if i go to device TV and press the soft key 'menu' it works correctly.
the way i have it set up when in 'watch tv' all the remote hard buttons control the DVR cable box except the volume, this is the TV. when i push the menu soft button i want to be able to scroll through the TV menu using the round directional button in the center instead of bringing up the cable channel info as it does now.

Add commands TVMenu, TVSelect, TVUp and TVDown to the LCD display and then learn them all from the original TV remote.

As long as you use the LCD buttons instead of the arrows on your harmony, you should be able to do anything you want on your TV menu from your activity with no problems.

This approach works for me, but I did have to do it for each seperate activity.

Jagged68
11-23-07, 12:11 PM
I just purchased this from Dell for $119 which was a GREAT price I think! $129 shipped. Anyway, can someone tell me if there is a list of products that this is compatible with?

Just bought the same one last night so hopefully this is the remote for me. I'm not done building my HT yet, but i've had my eye on the 880 and that seemed like a good price for a new one.

Question:
I probably should ask this as well, but will this be an easy remote to use with my DirectTV HR20/21???

strutter
11-23-07, 03:35 PM
Add commands TVMenu, TVSelect, TVUp and TVDown to the LCD display and then learn them all from the original TV remote.

As long as you use the LCD buttons instead of the arrows on your harmony, you should be able to do anything you want on your TV menu from your activity with no problems.

This approach works for me, but I did have to do it for each seperate activity.

never even crossed my mind to add the left, right, up, down. to the lcd buttons thanks.
i'll do that after i get my replacement.
i emailed support about it sometimes not charging and they are sending a new one. said they disabled the old one so i cant make any changes to it. said to throw the old one away when i get the new one.
i think i'll use it untill it cant be used anymore. but still have the old one programmed and up to date. wish i had read your reply before they disabled it.

joe221
11-23-07, 04:38 PM
Just bought the same one last night so hopefully this is the remote for me. I'm not done building my HT yet, but i've had my eye on the 880 and that seemed like a good price for a new one.

Question:
I probably should ask this as well, but will this be an easy remote to use with my DirectTV HR20/21???

Yup! Got one!
:D

hannibal king
11-23-07, 07:25 PM
Just bought the same one last night so hopefully this is the remote for me. I'm not done building my HT yet, but i've had my eye on the 880 and that seemed like a good price for a new one.

Question:
I probably should ask this as well, but will this be an easy remote to use with my DirectTV HR20/21???

Great find, i've been waiting for this remote to go on sale or at least wait for a better price, this was it. I also have the HR20/21.

ads2000
11-23-07, 11:00 PM
yup. great remote.. i couldnt give up that deal at dell. Its my second one verses the last 880 i bought for the same price after a 25 buck rebate!

tb311
11-24-07, 03:25 AM
I just got my harmony 880 reomote a few days ago and today I noticed a high pitched buzzing noise coming from the remote. I can only hear it when I put the remote right next to my ear especially near the usb connection. Is this normal?

Donniewb420
11-24-07, 09:56 AM
I just got my harmony 880 reomote a few days ago and today I noticed a high pitched buzzing noise coming from the remote. I can only hear it when I put the remote right next to my ear especially near the usb connection. Is this normal?


mine does that only when its sending signals at my equipment when powering up things.

wdkerbow
11-24-07, 10:15 AM
I just got my harmony 880 reomote a few days ago and today I noticed a high pitched buzzing noise coming from the remote. I can only hear it when I put the remote right next to my ear especially near the usb connection. Is this normal?

Mine only does it when the LCD is on, and I have it close to my ear, which is almost... never. :)

LDBecker
11-24-07, 12:30 PM
I just got my harmony 880 reomote a few days ago and today I noticed a high pitched buzzing noise coming from the remote. I can only hear it when I put the remote right next to my ear especially near the usb connection. Is this normal?

My REPLACEMENT 880 doesn't do that, but my original one had issues, among them a constant high-pitched sound, which developed after a few months, and seemed to indicate that the IR emmiter was switched on all the time. The front of the remote literally got HOT. Once this happened and I caught it in time to stop it -- by pulling out the battery and putting it back in. This seemed to reset it, and all was well for a few months. The next time it happened I wasn't home and the IR emitter burned out. Logitech promptly replaced it with a new one that hasn't given me any problems at all, and which also fixed the annoying problem of getting the remote to sit properly in the charger base.

If the noise is constant and if the front of the remote is getting hot, and you just got it, I'd say return it for a replacement if possible...

Larry

BullittMustang
11-24-07, 02:52 PM
Does anyone know why the 880 won't activate the wiselink function on a Samsung 5687 DLP? I have tried the preprogrammed button and a learned command, neither work. The original remote works this function fine. Thanks

tb311
11-24-07, 02:53 PM
Ok I checked it again and it only does it when the LCD screen is on, so does that mean its ok?

Anthony_Gomez
11-24-07, 04:47 PM
I have been looking at the harmony remotes to replace my other remotes, but one thing worries me. I don't doubt that it will be able to operate my new 52" Sharp LCD, and I don't think there will be a problem with my Dish Network ViP 772DVR, but I do worry about 2 other devices.

I have an older Panasonic DVD RP-91, and an even older Sherwood Newcastle AVP 9080R. Any hope for these codes on the Harmony series?

I am not sure which one I would get, but if they have the codes for the 880, I think they woul dhave it for the 670 as well.

bobbd2000
11-24-07, 05:15 PM
I'm considering the 880 but I need to know whether I can customize it to my needs. For example, I never turn my DVR off. Can I remove the command that turns the DVR on and off? And can I rearrange commands in the menus?

Thanks

Bob

lchiu7
11-24-07, 05:30 PM
I'm considering the 880 but I need to know whether I can customize it to my needs. For example, I never turn my DVR off. Can I remove the command that turns the DVR on and off? And can I rearrange commands in the menus?

Thanks

Bob

You can tell the 880 which devices are on all the time and which should be turned off either when that input is changed or when you press All Off. So you can leave the DVR on all the time.

Not sure what you mean re-arrange command in the menus? Do you mean alter the positions of command in the soft keys? I think so but I have never done that myself

bobbd2000
11-24-07, 05:43 PM
You can tell the 880 which devices are on all the time and which should be turned off either when that input is changed or when you press All Off. So you can leave the DVR on all the time.

Not sure what you mean re-arrange command in the menus? Do you mean alter the positions of command in the soft keys? I think so but I have never done that myself
Thanks for the fast reply. When I say re-arrange, I mean that I would like to be able to arrange the commands on the various soft key pages to my own liking. I have a Home Theater Master MX500 and I can program the keys individually to my liking. It's a great remote but does not retain the state of what's on or off.

Bob

bfdtv
11-24-07, 05:50 PM
If you have a Harmony remote, they updated the software a few days ago. The issues with sequencing button order are now fixed.

The newest software makes it very easy to rearrange button orders.

wdkerbow
11-24-07, 05:50 PM
Thanks for the fast reply. When I say re-arrange, I mean that I would like to be able to arrange the commands on the various soft key pages to my own liking. I have a Home Theater Master MX500 and I can program the keys individually to my liking. It's a great remote but does not retain the state of what's on or off.

Bob

Bob, you can totally re-arrange and customize the commands on the LCD screen. The only problem is that any "sequences" (aka macros) are always pushed to the end no matter what.

tb311
11-24-07, 05:51 PM
Thanks for the fast reply. When I say re-arrange, I mean that I would like to be able to arrange the commands on the various soft key pages to my own liking. I have a Home Theater Master MX500 and I can program the keys individually to my liking. It's a great remote but does not retain the state of what's on or off.

Bob

I would like to know if this is possible also. I know when you are on a specific activity it shows certain commands on the soft keys but is there a way to customize which ones show up and rearrange them? I haven't been able to find this option in the logitech software yet.

wdkerbow
11-24-07, 05:58 PM
I would like to know if this is possible also. I know when you are on a specific activity it shows certain commands on the soft keys but is there a way to customize which ones show up and rearrange them? I haven't been able to find this option in the logitech software yet.

Yes, very possible. You need to select the "customize activity" option for the activity, and then select the "change behavior of buttons" option. The LCD keys are on the "additional buttons" tab.

Mutnat
11-24-07, 06:16 PM
Thanks for the fast reply. When I say re-arrange, I mean that I would like to be able to arrange the commands on the various soft key pages to my own liking. I have a Home Theater Master MX500 and I can program the keys individually to my liking. It's a great remote but does not retain the state of what's on or off.

Bob

Yes you can put them in whatever order you like. And you can reorder them at any time.

EDIT: whoops I got beaten to the punch. oh well.

Mutnat
11-24-07, 06:20 PM
Does anyone know why the 880 won't activate the wiselink function on a Samsung 5687 DLP? I have tried the preprogrammed button and a learned command, neither work. The original remote works this function fine. Thanks

I have an 880 and a 5687. I've never used wiselink but I did just confirm that it's not in the device buttons on my remote. I'll try adding it and let you know what happens.

bobbd2000
11-24-07, 06:24 PM
Thanks all for the replies. I just ordered one from FS in Ottawa. They have a great sale on over the weekend.

Bob

strutter
11-24-07, 06:28 PM
If you have a Harmony remote, they updated the software a few days ago. The issues with sequencing button order are now fixed.

The newest software makes it very easy to rearrange button orders.

so this means that sequences are not always pushed to the end anymore?
any other changes? did they fix the channel numbers over the logo? did they increase the number of commands in a sequence? anything else break with this update as is so common.

i'd check it out myself but i cant update my old harmony. i have to wait for the new one to arrive.

Mutnat
11-24-07, 06:33 PM
I have an 880 and a 5687. I've never used wiselink but I did just confirm that it's not in the device buttons on my remote. I'll try adding it and let you know what happens.

Yeah doesn't work for me either... sorry! :(

bobbd2000
11-24-07, 06:50 PM
Yeah doesn't work for me either... sorry! :(
I gather that you tried to learn the Wiselink command and it didn't take. Strange. I just bought ordered the 880 and I too have a 5687. I may have to keep the TV remote around.

Bob

BullittMustang
11-24-07, 08:37 PM
I gather that you tried to learn the Wiselink command and it didn't take. Strange. I just bought ordered the 880 and I too have a 5687. I may have to keep the TV remote around.

Bob

You can access it from the TV menu so you can still get to it with the 880 remote. The direct wiselink button doesn't work.

bfdtv
11-24-07, 09:07 PM
so this means that sequences are not always pushed to the end anymore?That's correct.

any other changes? did they fix the channel numbers over the logo? did they increase the number of commands in a sequence? anything else break with this update as is so common. I only spent a few minutes with the new software. I didn't notice anything the above and the updated button ordering options.

IRL4Ever
11-25-07, 02:06 PM
Just bought the 880 yesterday. My equipment is in a closet. Is there something I can buy to make the remote work through my closet door?
INFocus In76 projector
Toshiba A-1 HD DVD
Panasonic SA-XR 57
MOtorola HD Cable box from Comcast

strutter
11-25-07, 02:10 PM
Just bought the 880 yesterday. My equipment is in a closet. Is there something I can buy to make the remote work through my closet door?
INFocus In76 projector
Toshiba A-1 HD DVD
Panasonic SA-XR 57
MOtorola HD Cable box from Comcast

i was looking some time ago (almost a year) and couldnt find anything. there may be something out now.

you probably should have bought the 890.

chris0
11-25-07, 03:14 PM
Just bought the 880 yesterday. My equipment is in a closet. Is there something I can buy to make the remote work through my closet door?
INFocus In76 projector
Toshiba A-1 HD DVD
Panasonic SA-XR 57
MOtorola HD Cable box from Comcast

Take your 880 back and get an 890. They're the same except the 890 has RF capabilities and the RF extender.

keenan
11-25-07, 03:41 PM
Just bought the 880 yesterday. My equipment is in a closet. Is there something I can buy to make the remote work through my closet door?
INFocus In76 projector
Toshiba A-1 HD DVD
Panasonic SA-XR 57
MOtorola HD Cable box from Comcast

You can find some inexpensive IR repeater setups, I use one for my system, but I agree with the two previous posters, you're better off just getting the 890, depending on the price difference of course, a third party IR repeater setup may be cheaper.

I notice the 890 comes with 4 IR extenders, which may not be enough. The one I got, I think from Parts Express, has at least 8 extenders. I think I paid about $50 for it.

lchiu7
11-25-07, 03:51 PM
Take your 880 back and get an 890. They're the same except the 890 has RF capabilities and the RF extender.

That is probably the best idea. Since I bought my 880 a while ago I can't do that. But I had this lying around

http://www.smarthome.com/8210.html

This works pretty well except I do have to have the small pyramid located near my TV to act as the receiver for the signal.

Larry

keenan
11-25-07, 04:23 PM
That is probably the best idea. Since I bought my 880 a while ago I can't do that. But I had this lying around

http://www.smarthome.com/8210.html

This works pretty well except I do have to have the small pyramid located near my TV to act as the receiver for the signal.

Larry

The one I use is the Hot Link Pro. It must have been on sale somewhere when I purchased it as I know I didn't pay that much for it. It works great, very unobtrusive and you can extend the receiving eye very easily with a $5 cable from Radio Shack.

http://www.hot-link.com/hotlink_pro_x12.htm

IRL4Ever
11-25-07, 05:06 PM
Thanks for the info guys. In the closet I have the receiver, HDDVD player and cable box. would each one need to be wired to a remote extender or does it just pick up the signal and send it to the equipment?

keenan
11-25-07, 05:26 PM
Thanks for the info guys. In the closet I have the receiver, HDDVD player and cable box. would each one need to be wired to a remote extender or does it just pick up the signal and send it to the equipment?

The above device that lchiu7 has may not work too well with multiple equipment in a cabinet unless it has a line-of-sight for all the devices in that cabinet. It appears to be made for a single device operation, and in fact, on the product page they link to a in-cabinet style extension.

http://www.smarthome.com/8213.html

http://img.photobucket.com/albums/v637/keenanj/8213big.jpg

Personally, I like the Hot Link-style as the individual emitters can be placed right on the device's IR eye and it's as reliable as pointing the remote directly at the device itself. With the easily extendable pickup eye it can be placed almost anywhere you want, and being so small you'll never know it's even there. Plus, the Hot Link provides a confirmation light that shows the commands have been received which can be placed where ever you want as well.

It's a nice device, it really boils down to usability and how much you want to spend.

lchiu7
11-26-07, 12:23 AM
The above device that lchiu7 has may not work too well with multiple equipment in a cabinet unless it has a line-of-sight for all the devices in that cabinet. It appears to be made for a single device operation, and in fact, on the product page they link to a in-cabinet style extension.


The pyramind emits quite a wide beam of IR light so for it's able to control in the cabinet, my cable box, satellite box and an IR receiver connected to my PVR. But agreed that emitters pasted over each unit's IR receiver is more flexible.

Larry

phishin32
11-26-07, 03:25 PM
I have an 890, and I need some help! Everything works perfectly except some charging issues, and this: my TV doesn't list the Input HDMI2 (DVD) until the DVD player is powered on, and even then the DVD player has to have been on for several seconds. So when I send "Watch DVD", the TV goes to the wrong input since the 890 thinks HDMI2 should be there. Here's the equipment and inputs:

Samsung HL-S5687W

Motorola 6416 DVR HDMI1
Samsung HD755 dvd player HDMI2
PC on RGB input

Anyone else run into something like this?

TIA

lchiu7
11-26-07, 04:01 PM
I have an 890, and I need some help! Everything works perfectly except some charging issues, and this: my TV doesn't list the Input HDMI2 (DVD) until the DVD player is powered on, and even then the DVD player has to have been on for several seconds. So when I send "Watch DVD", the TV goes to the wrong input since the 890 thinks HDMI2 should be there. Here's the equipment and inputs:

Samsung HL-S5687W

Motorola 6416 DVR HDMI1
Samsung HD755 dvd player HDMI2
PC on RGB input

Anyone else run into something like this?

TIA

Sort of similar. My RP TV takes 30s to warm up. So if I want to watch say DVD, there is no point in switching the TV to that input until the set is warmed up. So I just put a 30s delay in the power on sequence until the set is fully on and then switched to the DVD input

Mutnat
11-26-07, 04:03 PM
I have an 890, and I need some help! Everything works perfectly except some charging issues, and this: my TV doesn't list the Input HDMI2 (DVD) until the DVD player is powered on, and even then the DVD player has to have been on for several seconds. So when I send "Watch DVD", the TV goes to the wrong input since the 890 thinks HDMI2 should be there. Here's the equipment and inputs:

Samsung HL-S5687W

Motorola 6416 DVR HDMI1
Samsung HD755 dvd player HDMI2
PC on RGB input

Anyone else run into something like this?

TIA

Yes. There are actually discreet codes you can use for those inputs, to jump right to them instead of cycling through the list. (I have the same TV.) I don't remember the exact button names and they're a bit non-intuitive. I think HDMI 1 is something like "InputHDMI2 v2" and HDMI 2 is something like "InputHDMI2". But that might not be right. I can look up how I have mine configured for you tonight and let you know.

Larry Hutchinson
11-26-07, 04:12 PM
I just had a DirecTV HR21-700 added to my system and, although most commands work fine, the two that involve pressing and holding don't. For example, to go into slow motion, you press the play button and hold it down for a second or two.

Is this a matter of setting delays or is it possible the remote puts out a new code?

BullittMustang
11-26-07, 07:17 PM
Does anyone know why the 880 won't activate the wiselink function on a Samsung 5687 DLP? I have tried the preprogrammed button and a learned command, neither work. The original remote works this function fine. Thanks

I used the learn function in the raw mode. I worked perfectly.

chew1138
11-26-07, 10:00 PM
My new TV was delivered today and I was add the TV just fine this afternoon.

Tonight, I wanted to tweak some buttons and that caused a big problem (which has been discussed before): "Unable to display content" whenever I try to update the remote. As was suggested, I completely cleared out all of my activities and started from scratch. I didn't change any buttons this time. Same thing happened.

I was using 7.3.0 and it happened. I upgraded to 7.3.2 and it still happened.

I'm out of ideas as to how to fix this. Any other suggestions?

strutter
11-26-07, 10:28 PM
just recieved my replacement 880. the cradle with the magnet in the place of the middle contact works great.

Mutnat
11-27-07, 01:00 AM
I have an 890, and I need some help! Everything works perfectly except some charging issues, and this: my TV doesn't list the Input HDMI2 (DVD) until the DVD player is powered on, and even then the DVD player has to have been on for several seconds. So when I send "Watch DVD", the TV goes to the wrong input since the 890 thinks HDMI2 should be there. Here's the equipment and inputs:

Samsung HL-S5687W

Motorola 6416 DVR HDMI1
Samsung HD755 dvd player HDMI2
PC on RGB input

Anyone else run into something like this?

TIA

Okay here we go:
HDMI1: "InputHDMI2v2"
HDMI2: "InputHDMI2"
RBG: "InputPC" or "InputRGB"

The others, as far as I know are:
built-in tuner: InputAntenna
Component 1: "Component2"
Component 2: "Component1"
S video 1: "InputSVideo"
S video 2: "InputSvideo2vV"
AV1: "InputVideo"
AV2: "InputVideo2V2"

If you use those remote codes you should be able to directly switch.

- Go into Devices and click on Settings for your TV
- Then choose Adjust Inputs
- Instead of choosing method 3 as suggested by the verbiage on the screen, use method 2
- make sure the inputs you need are listed on the next page and if not, add them by name ("AV1", "AV2", "SVideo1", "Component1", "HDMI1" etc--the naming is not important here just for your reference as you will map them to the discrete codes in the next page)
- on the next page, use the dropdowns for each input to send the codes I listed above.
- go through the activity checks and you're golden

Hope that works out for you.

Cheers,
Scott.

phishin32
11-27-07, 07:32 AM
Okay here we go:
HDMI1: "InputHDMI2v2"
HDMI2: "InputHDMI2"
RBG: "InputPC" or "InputRGB"

The others, as far as I know are:
built-in tuner: InputAntenna
Component 1: "Component2"
Component 2: "Component1"
S video 1: "InputSVideo"
S video 2: "InputSvideo2vV"
AV1: "InputVideo"
AV2: "InputVideo2V2"

If you use those remote codes you should be able to directly switch.

- Go into Devices and click on Settings for your TV
- Then choose Adjust Inputs
- Instead of choosing method 3 as suggested by the verbiage on the screen, use method 2
- make sure the inputs you need are listed on the next page and if not, add them by name ("AV1", "AV2", "SVideo1", "Component1", "HDMI1" etc--the naming is not important here just for your reference as you will map them to the discrete codes in the next page)
- on the next page, use the dropdowns for each input to send the codes I listed above.
- go through the activity checks and you're golden

Hope that works out for you.

Cheers,
Scott.OIC. That makes sense. I'll give it a shot and see what happens. Thanks for the replies, folks! I'll post results once I have a chance to mess with it.

joe221
11-27-07, 11:45 AM
When is that new update coming? Oy! :(
Is anyone else having trouble with their favorites and changing channels?

dsinger
11-28-07, 05:40 PM
LCD Failure:

Has anyone experienced this problem? The 880 still functions but none of the icons appear only a blank blue screen. It works if you remember what bottons to push. Sent an email to tech support late Yesterday but no response yet. Hopefully there is a simple fix. Thanks

joe221
11-28-07, 10:39 PM
LCD Failure:

Has anyone experienced this problem? The 880 still functions but none of the icons appear only a blank blue screen. It works if you remember what bottons to push. Sent an email to tech support late Yesterday but no response yet. Hopefully there is a simple fix. Thanks

Call them!

phishin32
11-29-07, 07:46 AM
Hope that works out for you.

Cheers,
Scott.It certainly did! Thanks again!

MacAttack1970
11-29-07, 08:07 AM
Before I start going through 111 pages of this thread (and yes I did do a search), can anyone let me know how well this remote works with the following:

Onkyo TX-SR805 Receiver
Sony KDF-55XS955 HDTV
Sony DVP-NC85H 5-disc DVD Player (will upgrade to Blu-Ray soon)
Directv HD-DVR

joe221
11-29-07, 12:16 PM
Before I start going through 111 pages of this thread (and yes I did do a search), can anyone let me know how well this remote works with the following:

Onkyo TX-SR805 Receiver
Sony KDF-55XS955 HDTV
Sony DVP-NC85H 5-disc DVD Player (will upgrade to Blu-Ray soon)
Directv HD-DVR

I can attest to the Sony XS, had the 60 and have a D* HR-20
Generally there are no issues with the vast majority of iR devices.

Remember the PS/3 is Bluetooth unless you get the remote kit.

mx6bfast
11-29-07, 02:41 PM
Before I start going through 111 pages of this thread (and yes I did do a search), can anyone let me know how well this remote works with the following:

Onkyo TX-SR805 Receiver
Sony KDF-55XS955 HDTV
Sony DVP-NC85H 5-disc DVD Player (will upgrade to Blu-Ray soon)
Directv HD-DVR
I have the D* HD DVR and a Sony 5 disk DVD player (not sure of the model #) but they both work fine.

smitchell24
11-29-07, 04:27 PM
Before I start going through 111 pages of this thread (and yes I did do a search), can anyone let me know how well this remote works with the following:

Onkyo TX-SR805 Receiver
Sony KDF-55XS955 HDTV
Sony DVP-NC85H 5-disc DVD Player (will upgrade to Blu-Ray soon)
Directv HD-DVR

I have the Onkyo TX-SR805 & DirecTV HR-20 HD-DVR & there is not one command that the 880 can't accomplish. The only difference I noticed is with the DirecTV remote it has a green, red, yellow & blue button color coded, that the 880 does not. But once you label them on the 880 LCD screen for usage, its a non-issue. Also have the Panasonic DMP-BD30 Blu Ray player, & the 880 works flawlessly with that too!

joe221
11-29-07, 07:47 PM
I have the Onkyo TX-SR805 & DirecTV HR-20 HD-DVR & there is not one command that the 880 can't accomplish. The only difference I noticed is with the DirecTV remote it has a green, red, yellow & blue button color coded, that the 880 does not. But once you label them on the 880 LCD screen for usage, its a non-issue. Also have the Panasonic DMP-BD30 Blu Ray player, & the 880 works flawlessly with that too!

This was discussed on DBSTalk and some (including me) modified some backgrounds to accomidate the colors. Remember, though, they show up everywhere since you can't assign a background to an Activity. Can the 1000?
Here:
http://www.dbstalk.com/showthread.php?p=1253008#post1253008

jjigglers
11-29-07, 08:14 PM
to anyone that owns one of these, how do you know if it's charging?

mine just goes black

TheMoose
11-29-07, 08:26 PM
^^^^

It should beep (only once) when you set it on the charger & the LCD should say something like "on the cradle", I don't remember exactly what it says because I set up a slide show & the pictures come up when it's charging, but it should be obvious if it's charging

strutter
11-29-07, 10:33 PM
it beeps then goes to the factory installed screen saver which is various pics of the harmony. eventually the screen goes black. dont know if it does anything different with the power indicator bars. mine was fully charged when i checked this for you just now.

JBaumgart
11-29-07, 10:38 PM
it beeps then goes to the factory installed screen saver which is various pics of the harmony. eventually the screen goes black. dont know if it does anything different with the power indicator bars. mine was fully charged when i checked this for you just now.

This is normal behavior. As long as you get the one beep, followed by the picture of the remote appearing and then the screen goes blank, it is charging.

Mutnat
11-30-07, 02:34 AM
to anyone that owns one of these, how do you know if it's charging?

mine just goes black

http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=3768&p_created=1146752714&p_sid=*n-ZZ_Ri&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ 9Nyw3JnBfcHJvZHM9ODQ0LDM0MCZwX2NhdHM9JnBfcHY9Mi4zNDAmcF9jdj0 mcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD1jaGFyZ2luZw**&p_li=&p_topview=1

VisionOn
11-30-07, 03:29 AM
If you have a Harmony remote, they updated the software a few days ago. The issues with sequencing button order are now fixed.

The newest software makes it very easy to rearrange button orders.

I wouldn't say "very easy," better yes, but it's still a pain in the ass when you want to rearrange the order.

I just added a new TV to the setup and as usual the LCD screen was littered with commands that were completely useless and functionless. Deleting those and moving commands that actually work to the top of the list took forever.

Would a "move to top of page button" have been too much work for them or a remove blank entry feature? Especially when you are locked into the tiny window they give you to work in and have to scroll up and down, up and down, click the arrow, click the arrow ...

At least they finally got around to adding features that the Harmony mod introduced last year. :rolleyes:

MacAttack1970
11-30-07, 07:41 AM
Thank you for the input guys. This made my decision easier last night when I jumped on the Amazon refurb for $99. If it makes it easier for the wife to just watch tv and a DVD with one remote, great. I can fiddle with it to get it to do everything else.

biglars57
11-30-07, 09:06 AM
"to anyone that owns one of these, how do you know if it's charging?"

I would say two ways. First: If the remote is showing less than three bars and after leaving it in the cradle a while it shows three bars it has charged properly. This may seem like a smart a__ remark but it is the simple test. When my remote started to have charging problems it took a lot of wiggling around in the cradle to get it to charge, and I would say one of three things happened and only one indicated it was actually charging. So the second and instantaneous way to tell if it is charging is to watch the display and look for one of three things to happen. These three things/situations are:

1.) I could place the remote in the cradle and nothing would change on the display screen, which indicated it was not charging.

2.) Here's the deceiving one: I could put the remote into the cradle and get it to display the slide show but the battery bars would not build and the remote would not charge. I think it's because the cradle was getting some current to the remote, but not enough.

3.) For the remote to charge on my unit, the battery bars would have to build, along with the slide show being displayed. It usually requires the remote to be drained down enough for this to happen. So if the remote is fully charged you will see three bars and the remote may not display the bars building but the every thing is ok. If your remote shows one or two bars, the bars need to be building for the unit to be charging.

As far as the screen going dark, I believe they are all programmed to do that to reduce drain, even while on cradle.

Hope this helps.

Pharcyde23
11-30-07, 09:26 AM
Perhaps this has been answered already.. but I just got mine 880 last night and everything works great except the "ok" command when trying to control my Onkyo 805. I can scroll through everything fine but it doesnt let me select anything. Does this mean I have to reprogram the remote?

biffbyun
11-30-07, 09:35 AM
ok, this is frustrating. i have all my stuff set as best as I can see. i can watch cable fine. but while i'm watching cable, during a commercial i switch over to my pc and everything switches over fine. ok, switch back to cable, still hunky dory. Now, i power everything off with the universal off button on the 880 (except the receiver, that stays on all the time as programmed).

Now here's the kicker, whenever I go to turn on the pc or anything other than the input the receiver was on prior to shutting off, the remote won't change the input. then i click help and it immedaitely changes the input and that fixes the problem. I think it has to do with some sort of delay on the reciever, but I can't be sure.

Also, this behavior is happening in another setup with an 880 and a different receiver. It's killing me. I tried messing with the dealy settings last night with no success. Any suggestions?

tokerblue
11-30-07, 12:03 PM
Perhaps this has been answered already.. but I just got mine 880 last night and everything works great except the "ok" command when trying to control my Onkyo 805. I can scroll through everything fine but it doesnt let me select anything. Does this mean I have to reprogram the remote?
- Try learning the OK command from the original remote. That may fix things.

whenever I go to turn on the pc or anything other than the input the receiver was on prior to shutting off, the remote won't change the input. then i click help and it immedaitely changes the input and that fixes the problem. I think it has to do with some sort of delay on the reciever, but I can't be sure.
- You may have to try adjusting the delays AND the number of repeats to get the receiver to respond correctly. There's a sticky at the top explaining how to adjust things.

strutter
11-30-07, 12:38 PM
This is normal behavior. As long as you get the one beep, followed by the picture of the remote appearing and then the screen goes blank, it is charging.

of course its normal behavior. i wouldnt have answered jjigglers question with an abnormal answer;)

VisionOn
11-30-07, 02:13 PM
Perhaps this has been answered already.. but I just got mine 880 last night and everything works great except the "ok" command when trying to control my Onkyo 805. I can scroll through everything fine but it doesnt let me select anything. Does this mean I have to reprogram the remote?

As Toker said, learn the command from your remote.

One of the biggest problems with Harmony database is that it's not accurate. Even if a command has a similar name, it's no guarantee that whoever entered the code in the database used the same device or labeled the command correctly.

If I don't see a command that has the exact name I just learn it directly from the original remote. It may take slightly longer but it's less work than having to set everything up, upload to the 880, find out it doesn't work, and then have to correct it.

jake809
11-30-07, 10:23 PM
I have the 880. To be honest, I've had it over a year. When I first got it, I tried to program it and was having trouble with, I got frustrated:mad: and threw it in a draw.:D
I just took it out again to try and program it, but of coarse the battery was dead. I put it on the charger and it lights up and indicates that the battery is low, then the display goes blank. I figured it was just charging, but came back the next day, took it off the charger and nothing works when I press the buttons. So, I wiped the contact and left it on the charger again overnight and it's the same thing today, dead.


:confused::confused::confused::confused:

SnellKrell
12-01-07, 07:24 AM
Call Logitech!

I have an 880 and a 720 and have helped friends with many different models.

From the very beginning, if you had a problem, the Logitech staff was available to you - much better than it reposing in a a drawer.

Once you get it working you'll be lost without it!

Give it a try.

joe221
12-01-07, 11:51 AM
When is that new update coming? Oy! :(
Is anyone else having trouble with their favorites and changing channels?

Wait a minute! I just tried to redo my channels and THEY DID FIX IT! Did they slipstream a silent update? The revision number didn't change but the front page mentions a 11/22 update! I can now put in 6 character numbers (would like 7!) and the numbers no longer appear with the icons in the favorites!!! Has anyone else noticed this???
:eek:

bweissman
12-01-07, 12:47 PM
Wait a minute! I just tried to redo my channels and THEY DID FIX IT! Did they slipstream a silent update? The revision number didn't change but the front page mentions a 11/22 update! I can now put in 6 character numbers (would like 7!) and the numbers no longer appear with the icons in the favorites!!! Has anyone else noticed this???
:eek:Yes! Thanks for pointing this out. I just updated my 880 and, hooray, the channel numbers are no longer superimposed on the channel icons.

bobbd2000
12-01-07, 05:01 PM
What are the large up/down arrow buttons just below the 4-direction pad designed for? I have one user guide that calls them "smart buttons" and they can be mapped to commands. Are they just extra buttons to play with? If that's it, that's okay. I just want to be sure I'm not missing anything (which wouldn't be the first time).

Thanks

Bob

Acco20
12-01-07, 05:06 PM
Those up / down buttons are to jump 4 spaces at a time while in the "tv guide" section.

strutter
12-01-07, 05:17 PM
just got this e-mail from logitech. figured i'd post it for yalls information.

Dear Valued Harmony Remote Owner,

Thanks to customers such as you, the Harmony remote has become one of the most popular advanced remote controls in the world. It is especially popular as a holiday gift. As a result, during this holiday season we are anticipating higher than normal demand for support.

Between December 24 and January 15, we anticipate very high call volumes that may result in extended hold times and limited access to live support staff. Because you are a valued customer, we would like to take this opportunity to inform you of this situation so you can plan for any customer support needs you might have.

If you need support, please consider the following suggestions:
____________________________________________________________ _______

Do you have a new home-entertainment component, but have not had a chance to update your Harmony remote yet?
If so, we recommend updating it as soon as possible in case you need assistance from our support staff.
____________________________________________________________ _______

Are you planning to purchase a new home-entertainment component or device for yourself or a family member this December?
If so, you many want to reacquaint yourself with our guided setup software now so you don't need help from our live support staff when the time comes to install the new gift. You'll see that the setup includes a tip center and helpful hints throughout the site.

Click here to download the latest version of the Harmony setup software.
>> http://logitech-newsletter2.com/ct.html?rtr=on&s=6,3n76,3go,jbpl,eb4u,8zpq,hc6j

____________________________________________________________ _______

Check out the Harmony online forums.

Other Harmony users offer very helpful information, and our staff monitors these forums every day.

Click here for access to Logitech forums.
>> http://logitech-newsletter2.com/ct.html?rtr=on&s=6,3n76,3go,lq9h,2u2h,8zpq,hc6j

____________________________________________________________ _______

Search our online FAQs.
The answer to your question might be available already.

Click here to search Logitech answers.
>> http://logitech-newsletter2.com/ct.html?rtr=on&s=6,3n76,3go,jdq2,gybl,8zpq,hc6j
____________________________________________________________ _______

Try sending your support request via e-mail.
We have increased the number of support staff responding to e-mail requests.

Click here for the Logitech e-mail form.
>> http://logitech-newsletter2.com/ct.html?rtr=on&s=6,3n76,3go,7j0y,fmpn,8zpq,hc6j
____________________________________________________________ _______


We hope this e-mail helps you avoid any inconvenience during the holiday season. We appreciate your patience as we strive to address all Harmony customer support requests during this busy time.

As always, we are very interested in your feedback on the Harmony remote and our customer support program.

The Harmony Team


____________________________________________________________ _______

Copyright 2007 Logitech. All rights reserved.

Logitech Inc. 6505 Kaiser Drive Fremont, CA 94555 USA

bweissman
12-01-07, 06:00 PM
What are the large up/down arrow buttons just below the 4-direction pad designed for?They're Page Up and Page Down commands for a cable box, DVR, TiVo, or similar device.

joe221
12-01-07, 06:46 PM
What are the large up/down arrow buttons just below the 4-direction pad designed for? I have one user guide that calls them "smart buttons" and they can be mapped to commands. Are they just extra buttons to play with? If that's it, that's okay. I just want to be sure I'm not missing anything (which wouldn't be the first time).

Thanks

Bob

They're totally mappable. I set them to skip forward and replay on the DVR. For TiVo maybe thumb up/down. Etc.

bobbd2000
12-01-07, 10:26 PM
Those up / down buttons are to jump 4 spaces at a time while in the "tv guide" section.

Thanks Acco20, bweissman, and joe221 for the info and ideas.

Bob

BullittMustang
12-02-07, 03:24 PM
What are the large up/down arrow buttons just below the 4-direction pad designed for? I have one user guide that calls them "smart buttons" and they can be mapped to commands. Are they just extra buttons to play with? If that's it, that's okay. I just want to be sure I'm not missing anything (which wouldn't be the first time).

Thanks

Bob

I use them for the page up and page down buttons in the program guide.

chris0
12-02-07, 05:20 PM
They're totally mappable. I set them to skip forward and replay on the DVR.

That's what I use them for too. They're there for you to use as you see fit.

tokerblue
12-02-07, 10:49 PM
When I had the HD-Tivo from DirecTV, I used it for Thumbs Up/Down. For the new HD-DVR, I map them to the Red/Green buttons since they jump forward/backward 12 hours in the guide. When I'm in Device mode, I use the for Power On/Off Use your imagination. :)

jjigglers
12-03-07, 12:42 AM
ok, a couple more questions, as i'm breaking this thing in.

1. do other people have the same thing where if you drop it and it jars the remote a bit, the remote goes into a sort of "reboot" mode?

2. when i press "Watch TV" and i'm already watching TV, the remote knows not to toggle the on/off for the TV and the Receiver, but it always turns off my cable box (Motorola DCT-6200/1000). Where do I go to fix this? I guess I only want it to send an "on" command if it exists, rather than an "on/off".

czzer
12-03-07, 01:59 AM
2. when i press "Watch TV" and i'm already watching TV, the remote knows not to toggle the on/off for the TV and the Receiver, but it always turns off my cable box (Motorola DCT-6200/1000). Where do I go to fix this? I guess I only want it to send an "on" command if it exists, rather than an "on/off".

Go to "Power settings" for the cable box device and make sure it is set to "One button for both On and Off".

joe221
12-03-07, 02:40 AM
ok, a couple more questions, as i'm breaking this thing in.

1. do other people have the same thing where if you drop it and it jars the remote a bit, the remote goes into a sort of "reboot" mode?



Dare I say, DON'T DROP IT! ;):cool::D

Yuss
12-03-07, 07:01 AM
ok, a couple more questions, as i'm breaking this thing in.

1. do other people have the same thing where if you drop it and it jars the remote a bit, the remote goes into a sort of "reboot" mode?

---snip .
I placed a folded piece of paper between the battery and the battery cover. This stops the battery losing contact. The same thing used to happen to me, this fix stopped it. I've been using the 880 for over a year with the 'fix' and have had no reboots since.

bobbd2000
12-03-07, 08:17 AM
I've been playing with my new 880 trying to get a feel for where all the options are. Has anyone ever done a screen map?

And what is the difference between Learn and Learn Raw? I see Learn Raw when I click the Custom button on the Learn screen.

Thanks

Bob

JayMan007
12-03-07, 02:47 PM
2. when i press "Watch TV" and i'm already watching TV, the remote knows not to toggle the on/off for the TV and the Receiver, but it always turns off my cable box (Motorola DCT-6200/1000). Where do I go to fix this? I guess I only want it to send an "on" command if it exists, rather than an "on/off".

I set up my cable box to not turn off..-keep it on all the time. I did this because it was having issues when it turned back on, and I never changed it. I think it is an option under the device.

MizzouTiger
12-03-07, 04:07 PM
Anyone else having an issue of the 880 not changing the TV to the correct input when changing activites? I have a Philips 37PFL5322D/37 set. To change inputs on it, you have to scroll through all of the different inputs until you get to the correct on by pressing the "Source" button on the remote. I have gone through the troubleshooting on the Harmony setup, adjusted the delay settings, etc., but it never seems to get to the correct input on the TV - it always comes up short.

I think I know what the problem is - the first time you press the "Source" button, it doesn't actually change the input setting, it only brings up the on-screen source/input menu. So I think that the 880 isn't sending enough "button presses" when changing activities. I thought about adding an extra button press into my setup, but after thinking about it, that won't work either. Since the TV remembers what input is was on when it is turned off, so when you turn it back on and want to stay in the same activity, the input will stay the same. If add an extra button press to the 880's setup, it will mess that up.

I have sent an e-mail to Logitech customer support and am waiting to see what they come back with. Just wondering if anyone else out there with a Philips set has had the same problem or not.

dsinger
12-03-07, 04:48 PM
Call them!

Thanks. Their email response solution didn't fix the problem with a reload of the firmware and update. Their email was 2-3 days after I contacted them. Return email on 11/29 asked for more help. With no rsponse by today I called the 2nd level number. After at least an hour on hold, the tech was helpful but couldn't fix it. I am supposed to get an email within 5 days with further instructions presumably on how to send the 880 back for repair/replacement.

czzer
12-03-07, 07:15 PM
Anyone else having an issue of the 880 not changing the TV to the correct input when changing activites? I have a Philips 37PFL5322D/37 set. To change inputs on it, you have to scroll through all of the different inputs until you get to the correct on by pressing the "Source" button on the remote. I have gone through the troubleshooting on the Harmony setup, adjusted the delay settings, etc., but it never seems to get to the correct input on the TV - it always comes up short.

I think I know what the problem is - the first time you press the "Source" button, it doesn't actually change the input setting, it only brings up the on-screen source/input menu. So I think that the 880 isn't sending enough "button presses" when changing activities. I thought about adding an extra button press into my setup, but after thinking about it, that won't work either. Since the TV remembers what input is was on when it is turned off, so when you turn it back on and want to stay in the same activity, the input will stay the same. If add an extra button press to the 880's setup, it will mess that up.

I have sent an e-mail to Logitech customer support and am waiting to see what they come back with. Just wondering if anyone else out there with a Philips set has had the same problem or not.

That TV should have discretes available in the database. Select Device mode for the TV and try all the "Inputxxx" commands listed. Note what input they select (if any).

If you find discretes for all (or most) inputs go to "Adjust inputs" for the TV device and select "Method 2". Assign the discrete for each input.

If you can't find dicretes, select "Method 3" under adjust inputs.
For the command to bring up the menu, select "Source".
For the command to navigate the list, select "Source" also.
For the command to select the input, select "OK", "Enter", or "No command"...whatever works for your TV.

Also note if you PHONE tech support (don't bother emailing) and get on to tier 2 support, they can set the remote up to navigate up OR down the list of inputs...saving a bit of scrolling.

MizzouTiger
12-04-07, 09:03 AM
That TV should have discretes available in the database. Select Device mode for the TV and try all the "Inputxxx" commands listed. Note what input they select (if any).

If you find discretes for all (or most) inputs go to "Adjust inputs" for the TV device and select "Method 2". Assign the discrete for each input.

If you can't find dicretes, select "Method 3" under adjust inputs.
For the command to bring up the menu, select "Source".
For the command to navigate the list, select "Source" also.
For the command to select the input, select "OK", "Enter", or "No command"...whatever works for your TV.

Also note if you PHONE tech support (don't bother emailing) and get on to tier 2 support, they can set the remote up to navigate up OR down the list of inputs...saving a bit of scrolling.

Thanks for the tip. I just got on-line and made your suggested tip using "Method 3" for my set up. I'm at work now, so when I get home I'll update the remote and see what happens. I'll let you know how it turns out. I had already tried the diffent direct input settings that are on the Harmony and they don't work with my Philips. I never would have thought to try "Method 3" since it says "if your tv is a Samsung". Thanks again.

MordredKLB
12-04-07, 05:12 PM
I've got a weird problem with my Sony DVP-85 5-disc DVD changer. Under normal use when you're stopping a movie you press the Stop button once to stop playback. Pressing the stop button a 2nd time will disable the resume and it will start from the beginning when you next hit play.

My problem is that when I switch Activities on the 880, it sends a Stop command to the DVD player before turning it off. This is fine if the movie has been paused, but I've already pressed stop, I don't want it to send a 2nd stop command for no reason.

I checked the settings and I'm using the discrete PowerOff command which works fine, and there are no secondary steps listed in the remote. Anyone else know how to fix this problem? I've had the idea of making it learn the PowerOff command from the original remote (which should work), but it's not a discrete command which worries me slightly.

czzer
12-04-07, 06:57 PM
I've got a weird problem with my Sony DVP-85 5-disc DVD changer. Under normal use when you're stopping a movie you press the Stop button once to stop playback. Pressing the stop button a 2nd time will disable the resume and it will start from the beginning when you next hit play.

My problem is that when I switch Activities on the 880, it sends a Stop command to the DVD player before turning it off. This is fine if the movie has been paused, but I've already pressed stop, I don't want it to send a 2nd stop command for no reason.

I checked the settings and I'm using the discrete PowerOff command which works fine, and there are no secondary steps listed in the remote. Anyone else know how to fix this problem? I've had the idea of making it learn the PowerOff command from the original remote (which should work), but it's not a discrete command which worries me slightly.

If you use the web setup, select "Customize" for the activity in question, then "Change options".
If you use the software setup, select "Settings" for the activity in question, then "Change options".

Either way, on the next screen is an option for "Stop on exit". Set this to "Don't send stop command".

MordredKLB
12-04-07, 07:03 PM
Thanks for the quick reply! Looks like that will fix my problem.

MizzouTiger
12-04-07, 09:04 PM
That TV should have discretes available in the database. Select Device mode for the TV and try all the "Inputxxx" commands listed. Note what input they select (if any).

If you find discretes for all (or most) inputs go to "Adjust inputs" for the TV device and select "Method 2". Assign the discrete for each input.

If you can't find dicretes, select "Method 3" under adjust inputs.
For the command to bring up the menu, select "Source".
For the command to navigate the list, select "Source" also.
For the command to select the input, select "OK", "Enter", or "No command"...whatever works for your TV.

Also note if you PHONE tech support (don't bother emailing) and get on to tier 2 support, they can set the remote up to navigate up OR down the list of inputs...saving a bit of scrolling.

Thanks so much for the help, czzr!!!! Works like a charm. Goes right to the correct input now when changing activities!! Guess I'll just come to you from now on instead of Logitech customer support when I have a question or problem!!:D

czzer
12-04-07, 11:40 PM
Thanks so much for the help, czzr!!!! Works like a charm. Goes right to the correct input now when changing activities!! Guess I'll just come to you from now on instead of Logitech customer support when I have a question or problem!!:D

Thanks for the thanks, but I can assure you any assistance I can give isn't a patch on what tech support can do.

I actually bought a Philips LCD myself recently and had similar problems to you setting it up. In my case, however, there was a rogue command in the device profile that I couldn't get rid of myself that stuffed up the input selection whatever I did.

I called tech support and they fixed the profile to remove the command. They also changed the input selection method to make it navigate either up OR down the list of inputs, which makes the input switching much faster. They said both these things can't be done by us as end users...they have access to functions we don't, and can re-write the "background code" to make the remote work with just about anything.

BullittMustang
12-04-07, 11:48 PM
I've been playing with my new 880 trying to get a feel for where all the options are. Has anyone ever done a screen map?

And what is the difference between Learn and Learn Raw? I see Learn Raw when I click the Custom button on the Learn screen.

Thanks

Bob


Bob, I have never done a screen map, not even sure what that is.
As far as learn and learn raw this is the way it was explained to me.
The basic difference between the two formats is that the analyzed format will attempt to match languages together (like looking for english words that match spanish language, no matches no, but doesn't match yes and si). Raw format teaches the language from the ground up, with no previous language to match it to, as if we were teaching a child a whole new language without them knowing any other language.
I had to use the raw mode to teach the Harmony my wiselink command for my Samsung. It did work perfectly.

typecase
12-05-07, 12:25 AM
I'm hoping someone can help me with a persistent problem I've been having with my 890. My biggest problem with the remote is my volume control buttons. I have a dedicated room and I always want the volume control buttons to control my AV receiver never the projector's volume, etc. I've set up the AV receiver so that it is in every activity on the remote.

Let's assume I want to watch a DVD. I use the "Watch a DVD activity" and everything works well (the pause controls my DVD player, the volume controls the AV receiver) until I have to hit the 'devices' button to access my light controller to dim the lights. Now after the lights are dim, I have to hit 'devices' to go back to the DVD player, and now the volume buttons don't work and I have to hit devices again to go back to the AV receiver to control the volume and now I can't pause the disc really quickly. Can anybody help me with a solution to this?

I always want the volume up and down buttons to control the AV receiver even after I've accessed another device. I've searched the thread but didn't find what I was looking for. Sorry if this is a repeat.

thebard
12-05-07, 02:23 AM
I'm hoping someone can help me with a persistent problem I've been having with my 890. My biggest problem with the remote is my volume control buttons. I have a dedicated room and I always want the volume control buttons to control my AV receiver never the projector's volume, etc. I've set up the AV receiver so that it is in every activity on the remote.

Let's assume I want to watch a DVD. I use the "Watch a DVD activity" and everything works well (the pause controls my DVD player, the volume controls the AV receiver) until I have to hit the 'devices' button to access my light controller to dim the lights. Now after the lights are dim, I have to hit 'devices' to go back to the DVD player, and now the volume buttons don't work and I have to hit devices again to go back to the AV receiver to control the volume and now I can't pause the disc really quickly. Can anybody help me with a solution to this?

I always want the volume up and down buttons to control the AV receiver even after I've accessed another device. I've searched the thread but didn't find what I was looking for. Sorry if this is a repeat.

The Harmony remotes are not designed for device-based operation, they are designed with activities in mind. Switching to device mode will always only control the commands for the selected device.

What you should do is (1) set up a separate activity for controlling the lighting, then you can switch between lighting & DVD activities, or (2) add your most used lighting commands to the LCD buttons within the DVD activity, then you can access them without navigating away from the DVD or receiver at all.

czzer
12-05-07, 03:10 AM
I'm hoping someone can help me with a persistent problem I've been having with my 890. My biggest problem with the remote is my volume control buttons. I have a dedicated room and I always want the volume control buttons to control my AV receiver never the projector's volume, etc. I've set up the AV receiver so that it is in every activity on the remote.

Let's assume I want to watch a DVD. I use the "Watch a DVD activity" and everything works well (the pause controls my DVD player, the volume controls the AV receiver) until I have to hit the 'devices' button to access my light controller to dim the lights. Now after the lights are dim, I have to hit 'devices' to go back to the DVD player, and now the volume buttons don't work and I have to hit devices again to go back to the AV receiver to control the volume and now I can't pause the disc really quickly. Can anybody help me with a solution to this?

I always want the volume up and down buttons to control the AV receiver even after I've accessed another device. I've searched the thread but didn't find what I was looking for. Sorry if this is a repeat.

I agree with what thebard said, but I'll add another option. If you do want to do your lighting via Device mode, when you are done "tweaking" you can return to the current activity by either pressing the "Device" button twice, or the "Activity" button twice.

bobbd2000
12-05-07, 06:41 AM
Bob, I have never done a screen map, not even sure what that is.
As far as learn and learn raw this is the way it was explained to me.
The basic difference between the two formats is that the analyzed format will attempt to match languages together (like looking for english words that match spanish language, no matches no, but doesn't match yes and si). Raw format teaches the language from the ground up, with no previous language to match it to, as if we were teaching a child a whole new language without them knowing any other language.
I had to use the raw mode to teach the Harmony my wiselink command for my Samsung. It did work perfectly.
Thanks. I think I understand. I have a Samsung as well. I don't understand why they didn't put the Wiselink command in but as long as the 880 can learn it.

As for a screen map, it's a way to find where all the options are.

One approach is to show a screen shot for each option and combination selected. So for example, if you are on the Activities tab, and you click the Settings button, you get the Activity Settings screen or form. Then if you select Change options and click Next, you get a screen/form that's titled Customize options for how your remote works.

Another approach is to list all of the options and settings and figure out how to get there. So if I wanted to change the power on delay for a device, the sequence would be Device Tab>Settings>Adjust the Delays.

Some of this is in the downloadable User Guide, but I've found that there's a lot that's not obvious as to where it is, or even that a setting exists. Although so far, I can't think of anything I haven't been able to find.

Bob

MordredKLB
12-05-07, 03:54 PM
I agree with what thebard said, but I'll add another option. If you do want to do your lighting via Device mode, when you are done "tweaking" you can return to the current activity by either pressing the "Device" button twice, or the "Activity" button twice.That's in my opinion the best solution. He has one other option in that he can have the 880 learn the volume commands for his receiver so that they'll still be available while he's in device mode.

HunterX82
12-05-07, 04:22 PM
Getting my 880 today when I get home. Very excited. It was going to be an xmas present "for" my wife but we decided to open it now.

I only have four components:

Samsung LN-T4665F
Scientific Atlantica HD DVR Box
Onkyo 605 Receiver
Toshiba HD A3 HD DVD


I hope the remote will give me full functionality for my cable box. I haven't had luck accessing the DVR Menu to watch recorded shows with a few other (cheaper) remotes.

ssaeed
12-05-07, 05:41 PM
880 will work with the sci atlanta DVR just fine

VisionOn
12-05-07, 06:19 PM
Getting my 880 today when I get home. Very excited. It was going to be an xmas present "for" my wife but we decided to open it now.

I only have four components:

Samsung LN-T4665F
Scientific Atlantica HD DVR Box
Onkyo 605 Receiver
Toshiba HD A3 HD DVD


I hope the remote will give me full functionality for my cable box. I haven't had luck accessing the DVR Menu to watch recorded shows with a few other (cheaper) remotes.

Emulating the remote will be fine but unless you have a more recent SA HDC box (it could be a problem on those as well) you might have handshake issues with the TV and the DVR over HDMI due to the remote's power on sequence. You'll have to go into the 880 settings and swap the power on sequence of components if that happens.

BullittMustang
12-05-07, 07:27 PM
Thanks. I think I understand. I have a Samsung as well. I don't understand why they didn't put the Wiselink command in but as long as the 880 can learn it.

As for a screen map, it's a way to find where all the options are.

One approach is to show a screen shot for each option and combination selected. So for example, if you are on the Activities tab, and you click the Settings button, you get the Activity Settings screen or form. Then if you select Change options and click Next, you get a screen/form that's titled Customize options for how your remote works.

Another approach is to list all of the options and settings and figure out how to get there. So if I wanted to change the power on delay for a device, the sequence would be Device Tab>Settings>Adjust the Delays.

Some of this is in the downloadable User Guide, but I've found that there's a lot that's not obvious as to where it is, or even that a setting exists. Although so far, I can't think of anything I haven't been able to find.

Bob

Thanks for the info Bob. As for the wiselink command, they did put it in . For some reason it doesn't work. I guess as long as you can learn it, I am happy.

typecase
12-06-07, 01:01 PM
What you should do is (1) set up a separate activity for controlling the lighting, then you can switch between lighting & DVD activities, or (2) add your most used lighting commands to the LCD buttons within the DVD activity, then you can access them without navigating away from the DVD or receiver at all.

I agree with what thebard said, but I'll add another option. If you do want to do your lighting via Device mode, when you are done "tweaking" you can return to the current activity by either pressing the "Device" button twice, or the "Activity" button twice.

That's in my opinion the best solution. He has one other option in that he can have the 880 learn the volume commands for his receiver so that they'll still be available while he's in device mode.

Thanks to thebard, czzer, and MordredKLB for the excellent suggestions! Much appreciated. ! :)

Bill Misencik
12-06-07, 02:27 PM
Just got my 880 and everything was sailing along fine. all activities work the way they were designed. However due to the fact my previous Pioneer Elite remote was stolen, I am hoping that Harmony's database is thorough. The only command that does not work is the "OK" command otherwise known as "select". Its crucial because that is the only way to navigate the receiver's setup menu for tweaking surround settings.

My 49TXi's remote costs $360 to replace and I really hope the Harmony can do the trick. All other keys including up, down, left and right work fine. Only the "ok" does not. I was online with tech support and he was stumped. He also said that nobody in the database has learned that command for a 49TXi. His last comment was to call Pioneer for the hex code. Anybody got a better idea? I also downloaded 59TXi and 49TX devices but their 'ok' doesn't work for me either. Please advise.

blazeblaze
12-06-07, 02:53 PM
If you check for a 49TXi thread here or over at remotecentral.com, you might find some folks that have the discreet command you are looking for...which you can then provide to Harmony tech support.

HunterX82
12-06-07, 03:43 PM
Any of you use an HDMI switch with this remote? I'm thinking of getting a switch to plug my DVD player and Xbox into.

rehaz1
12-06-07, 05:40 PM
Yes I use a HDMI 3 port switch CE-Link model HSW0301 I bought online for around $50.00 It was listed in the software for my 880 and I didn't have to learn any commands from it's remote.

blazeblaze
12-06-07, 05:53 PM
Any of you use an HDMI switch with this remote? I'm thinking of getting a switch to plug my DVD player and Xbox into.

I have a buddy that recently got the 3-port HDMI switch from Monoprice for a nice price, and controls it just fine with his Harmony 880.

VideoBoy58
12-07-07, 12:05 AM
I love my 880. But I just can't get the "Return" button to work on my Denon 3808. I have an "Additional Buttons" programed to "Return" for the device. I have no other problem navagating the GUI, but if I need to hit return, I have to pull out the Denon remote.

Any ideas?

hannibal king
12-07-07, 02:39 AM
I was trying to update my remote but the site won't let me on, even when i copied the address and punched it in. It says connection was refused. Anybody else having this problem?

slvrathlon
12-07-07, 09:15 AM
I've got an 880 recently and everything seems to be pretty good. I am running sound for TV, DVD, Gaming, etc - basically everything through the A/V Receiver.

Is there a way to control the volume of the Receiver when watching TV / DVR per say?

When I select 'Watch DVR" everything turns on like it should, but to control the volume I have to select 'Devices" then 'A/V" and adjust the volume.
If I want to turn the channel, I have to go back to the DVR and then proceed.

Annoying!

There has to be a fix / setting I missed??

THX!

craig_wagner
12-07-07, 09:39 AM
Is there a way to control the volume of the Receiver when watching TV / DVR per say?

When you walk through the setup wizard the first time, for your Watch DVR activity it should have asked you whether you use the TV or the Receiver to control the volume. You must have selected the wrong option.

You can either walk through the setup wizard for that activity again, or simply change the mapping of the volume up/down buttons in the activity to be the receiver's volume up/down instead of the television's up/down.

phishin32
12-07-07, 09:40 AM
I've got an 880 recently and everything seems to be pretty good. I am running sound for TV, DVD, Gaming, etc - basically everything through the A/V Receiver.

Is there a way to control the volume of the Receiver when watching TV / DVR per say?

When I select 'Watch DVR" everything turns on like it should, but to control the volume I have to select 'Devices" then 'A/V" and adjust the volume.
If I want to turn the channel, I have to go back to the DVR and then proceed.

Annoying!

There has to be a fix / setting I missed??

THX!Go into each of your "Activities" and tell it that you control the volume with your receiver.

Under "Watch DVR", click "settings", check "Review the settings for this Activity", check "No, I want to run the setup wizard again to change these settings." The first question it asks me at this point is "To Watch PVR, which device do you use to control the volume?". Tell it to use your receiver. Do this for each activity in which you want to use the receiver to control the volume.

Hope this helps.

slvrathlon
12-07-07, 11:03 AM
Ah shoot. I must have missed / selected the wrong option... I'll try that, thanks all!

strutter
12-07-07, 01:02 PM
I was trying to update my remote but the site won't let me on, even when i copied the address and punched it in. It says connection was refused. Anybody else having this problem?

i had a connection error yesterday morning. i kept trying and eventually it let me on. but in the middle of changes it lost connection again, so i just waited until later in the day. they were probably working on the server or something.

slvrathlon
12-07-07, 02:47 PM
Thanks guys, got it fixed and works great.

2 other items I figured I would ask:

1) When selecting watch "DVR", the DVR turns on, the TV turns on, A/V turns on. Well, the TV selects the correct input (Component 1) and then selects (Component 2) and stays there. Its like the selection jumps... ??? happens sometimes.

2) An extension of the above.
So if Component 2 is selected and the TV will not auto back to 1, I have to select TV in the device mode and select Component 1. When switching back to DVR, I now control the DVR volume, it doesn't revert back to the original selection.

Could I simply just select "Watch DVR" in the activities area to basically fix the above??

hannibal king
12-07-07, 03:39 PM
i had a connection error yesterday morning. i kept trying and eventually it let me on. but in the middle of changes it lost connection again, so i just waited until later in the day. they were probably working on the server or something.


I tried again this morning but it had the same message. So I went to the Logitech website and updated the application and it went through perfectly this time.

strutter
12-07-07, 04:02 PM
2) An extension of the above.
So if Component 2 is selected and the TV will not auto back to 1, I have to select TV in the device mode and select Component 1. When switching back to DVR, I now control the DVR volume, it doesn't revert back to the original selection.
??

if you leave your activity to do something in devices. simply push activity or device button 2wice to go back to the original starting point. dont push device DVR. this only controlls the DVR.

strutter
12-07-07, 04:09 PM
1) When selecting watch "DVR", the DVR turns on, the TV turns on, A/V turns on. Well, the TV selects the correct input (Component 1) and then selects (Component 2) and stays there. Its like the selection jumps... ??? happens sometimes.

??
sounds like maybe you need to tell the tv something is connected to input 1. it sounds like the remote is sending the correct command but maybe you have set to skip that input so it goes to the next available one.

or maybe go back through the remote set up and see if you inadvertently added a command to go to input 2 somewhere.

mx6bfast
12-07-07, 10:11 PM
Got a question.

Like many of you I have been having a lot of trouble with the remote charging in the base, having to monkey it around to get it to start charging. Tonight I was moving it around again and it fell out of the charger and hit a piece of metal on the way down. It now has a crack that is almost as long as the screen. My remote was given to me as a present for Christmas last year. Will Logitech replace it? They are currently closed at this hour. I'm calling them tomorrow.

strutter
12-07-07, 10:23 PM
Got a question.

Like many of you I have been having a lot of trouble with the remote charging in the base, having to monkey it around to get it to start charging. Tonight I was moving it around again and it fell out of the charger and hit a piece of metal on the way down. It now has a crack that is almost as long as the screen. My remote was given to me as a present for Christmas last year. Will Logitech replace it? They are currently closed at this hour. I'm calling them tomorrow.


you could try with the series of events as you described above ,or you could simply tell them it wont charge right most of the time, which is true.
you could embellish the situation with something like a button doesn't work right or something. they have been replacing them for these issues.

i recall an individual who posted he dropped his and cracked it and they wanted him to send it in for repairs ,on his tab. so I'd probably leave that part out.

mx6bfast
12-07-07, 10:35 PM
you could try with the series of events as you described above ,or you could simply tell them it wont charge right most of the time, which is true.
you could embellish the situation with something like a button doesn't work right or something. they have been replacing them for these issues.

i recall an individual who posted he dropped his and cracked it and they wanted him to send it in for repairs ,on his tab. so I'd probably leave that part out.
Thanks for the info.

Is Logitech replacing the entire remote if a button or 2 isn't working? And if it isn't charging are they replacing the base or the remote? I forgot to mention in my post I've noticed the left side of the screen (while looking at it) is starting to fade.

I just want to make sure that I can get a replacement. I'd be ok with a refurb.

strutter
12-07-07, 11:04 PM
Thanks for the info.

Is Logitech replacing the entire remote if a button or 2 isn't working? And if it isn't charging are they replacing the base or the remote? I forgot to mention in my post I've noticed the left side of the screen (while looking at it) is starting to fade.

I just want to make sure that I can get a replacement. I'd be ok with a refurb.


i emailed logitech with an issue of not always charging and a sometimes faulty button. they sent a brand new system. told me to throw away the old one when i recieved the new one. they removed the old one from their system so it would not be programable. january would have been a year i had my old one.
the new base is missing the middle contact and in its place is a magnet. the remote makes much better contact and you dont have to fiddle with it at all.
others have reported simmilar experiences.

mx6bfast
12-07-07, 11:31 PM
i emailed logitech with an issue of not always charging and a sometimes faulty button. they sent a brand new system. told me to throw away the old one when i recieved the new one. they removed the old one from their system so it would not be programable. january would have been a year i had my old one.
the new base is missing the middle contact and in its place is a magnet. the remote makes much better contact and you dont have to fiddle with it at all.
others have reported simmilar experiences.
Again, thanks for the info. I've been watching this thread for about 15 months now and have seen many of those posts, but sometimes I just skim over ones that relate to equipment I don't use.

I'll call Logitech tomorrow.

beekeeper
12-08-07, 07:30 AM
Thanks guys, got it fixed and works great.

2 other items I figured I would ask:

1) When selecting watch "DVR", the DVR turns on, the TV turns on, A/V turns on. Well, the TV selects the correct input (Component 1) and then selects (Component 2) and stays there. Its like the selection jumps... ??? happens sometimes.

2) An extension of the above.
So if Component 2 is selected and the TV will not auto back to 1, I have to select TV in the device mode and select Component 1. When switching back to DVR, I now control the DVR volume, it doesn't revert back to the original selection.

Could I simply just select "Watch DVR" in the activities area to basically fix the above??

I have a similar problem with my two DVRs and TV. I have one on component 1 and the other on 2. I have no problem when I turn the systems on, only when shifting between the two and the TV is on.

My guess is that the problem is with the delays set for the activity. Cover the ir port of the harmony just after you start the activity and it will probably work fine and not shift. If that works, then change the delays and see if that helps.

However, my best guess is it probably is a function of the TV sensors (picking up the change) and the harmony sending the component signal (which is probably a toggle) so you get a double change. If so, drop the component signal all together, if the TV automatically senses the change. Which I will try today, since I also have the problem. (I added a "change input" button to solve it as well as change inputs when in PIP.)

ssaeed
12-08-07, 12:35 PM
I have a similar problem. I have a DVR and DVD setup in my activities. Both the DVR and DVD output video via HDMI to my AV receiver and from the receiver to the TV input HDMI2. When I start the DVR activity it turns everything on and to the proper TV channel. When I select DVD it sometimes changes my TV source input from HDMI2 to HDMI1, going the other way DVD to DVR sometimes does the same thing !! I've checked the remote and both activities list the TV as being on HDMI2, not sure what is going on here.

miked2023
12-08-07, 11:50 PM
Is there a way to hook this up to RF somehow? I know very little about that but if so, would that eliminate the need to keep the thing pointed at my tv for 15 seconds while it scrolls vid inputs? It's very annoying and hard to explain to housesitters etc. If I could just press watch DVD and put the remote down it would be soooo much better. Do I need the 890 for this? Thanks.

sivartk
12-09-07, 12:54 AM
Bingo, the 890 would be what you needed. Although the extra money for housesitters seems a little silly, but to each their own.

lchiu7
12-09-07, 02:54 AM
I did this before but can't make it work again. My JVC TV has 6 video inputs but the remote doesn't have any discrete keys. Luckily the database had codes for TV Video 1-4. So I was able to get to the Video 5 input by issuing InputVideo4 and then Next Input. That was with the web version of the software.

Trying to review what I did with the 7.3.2 version I can't for the life of me work out how I did it. When I choose Device (TV) Settings Adjust Inputs, I choose the option 2 (remote has discrete keys for each input). From reading other posts here there is an option (and I must have done it) to choose an input (for me say HDMI), select the button you want pressed (InputVideo4) and then tag NextInput to it. But I can't see how to do that now. Going back to the old web client I can't see it there.

I am wondering if that option is only available if you delete and add the TV back. Just worried if I do that I will have to reprogram all activities.

Richr 13
12-09-07, 08:25 AM
I currenlty have an MX 700 that I absolutely love, but after 3 years the backlight failed about 3 months ago as the result of dropping it on a hard floor Well it can not be fixed and you could imagine the frustration of having a complex home theatre and universal with no back light. Time for a new remote. Well, after reading a lot of this thread, I m about to pull the trigger on an 880. Is there anyone here who has had both that can comment on anything I might miss by switchiing to the Harmony? The MX is significantly more exensive and I find URC's lack of consumer support fot the 700 unacceptable.

BruceS
12-09-07, 09:28 AM
I currenlty have an MX 700 that I absolutely love, but after 3 years the backlight failed about 3 months ago as the result of dropping it on a hard floor Well it can not be fixed and you could imagine the frustration of having a complex home theatre and universal with no back light. Time for a new remote. Well, after reading a lot of this thread, I m about to pull the trigger on an 880. Is there anyone here who has had both that can comment on anything I might miss by switchiing to the Harmony? The MX is significantly more exensive and I find URC's lack of consumer support fot the 700 unacceptable.

I have both a URC MX950 and a Harmony 890.

The MX950 seems to be more resistant to damage, allows longer macros and has a more reliable charger.

The 890 is much easier to program and includes direct access to all of your devices.

The charging problem with the 890 may be solved with the new magnetic cradle. I haven't tried the new cradle yet.

As far as damage is concerned, neither of my remotes have had any yet. The MX950 just seems to be more solidly built.

jimrobinette
12-09-07, 09:42 AM
I have a buddy that recently got the 3-port HDMI switch from Monoprice for a nice price, and controls it just fine with his Harmony 880.

Did he have to learn the codes from the HDMI switch remote or was it in the database? If in the database, do you know where? I have the HS-41A0 from Monoprice and can't find it in the database.

Yes I use a HDMI 3 port switch CE-Link model HSW0301 I bought online for around $50.00 It was listed in the software for my 880 and I didn't have to learn any commands from it's remote.

Under what type of device did you find it?

Thanks for your help,

Jim

jerryray
12-09-07, 10:52 PM
Seems I need a delay to set my Denon to the correct input for activities.

When I select an activity the Denon starts up and while it initializes it does not receive the command to switch to the proper input.

Any one know where I could set that delay for all activities?

TIA

czzer
12-10-07, 12:34 AM
Seems I need a delay to set my Denon to the correct input for activities.

When I select an activity the Denon starts up and while it initializes it does not receive the command to switch to the proper input.

Any one know where I could set that delay for all activities?

TIA

Under "Settings" for the Device, select "Adjust delays".

You will need to increase the Power On Delay.

miked2023
12-10-07, 02:24 AM
Bingo, the 890 would be what you needed. Although the extra money for housesitters seems a little silly, but to each their own.


Not just for housesitters - it's pretty annoying to always have to wait and wait while it scrolls five vid inputs. when my 880 dies (terrible battery connection) I'll upgrade. And just to confirm - the 890 would solve this specific issue, yes? I'm not hiding my components (though they are behind glass) - I just don't want to point the remote in their general area for 15 seconds every time I switch functions. Thanks for the reply.

MacAttack1970
12-10-07, 01:04 PM
As posted several pages back, I decided to get the 880. I was able to get a refurb from Amazon for $99 delivered. I expected it to take about 3-4 hours to setup from reading threads and other sites. Well, the most difficult thing to setup was the installation software. Setting up the remote was a breeze. I have it controlling my Sony KDF-55XS955, Sony 5-disc changer, and Directv HR20 DVR. It took all of about 15 minutes to setup so even the wife can use it. Now, I have not gone into full testing or verifying every button and function. I am able to search menus, move to the appropriate device, start and stop any of the 5 DVD, record, list, play from the DVR. I think it will get a little more trying once I get my Onkyo TX-SR805 hooked up, but so far, this thing is a breeze.

blazeblaze
12-10-07, 04:06 PM
Did he have to learn the codes from the HDMI switch remote or was it in the database? If in the database, do you know where? I have the HS-41A0 from Monoprice and can't find it in the database.

Under what type of device did you find it?

Thanks for your help,

Jim

It was the Monoprice HDX-301, he said he found it in the database. He doesn't remember what type of device he found it under...but it's there somewhere.

VisionOn
12-10-07, 04:33 PM
I currenlty have an MX 700 that I absolutely love, but after 3 years the backlight failed about 3 months ago as the result of dropping it on a hard floor Well it can not be fixed and you could imagine the frustration of having a complex home theatre and universal with no back light. Time for a new remote. Well, after reading a lot of this thread, I m about to pull the trigger on an 880. Is there anyone here who has had both that can comment on anything I might miss by switchiing to the Harmony? The MX is significantly more exensive and I find URC's lack of consumer support fot the 700 unacceptable.

If you are a tweaker and very particular about getting exactly what you want from your system you might hate the 880 due to it's shackled online programming system. Over a year later I still hate it and the improvements to the programming make no difference.

If you like being able to go directly into a setting, make one tweak and then jump back out you'll find the Harmony handholding a pain in the ass. You will have to walk through every step of the activity setup before you can see the button sequence then have to walk through it again to tell it that you want to make a change.

The LCD programming is still a bad interface to work with and removing and reordering all those redundant commands when you first program it will drive you nuts.

I still find it ridiculous that I have to log-on, connect the remote and download the new config just to adjust the backlight setting! Especially when there's a dedicated (and completely useless) "System Options" button permanently fixed to the activity window.

My advice is to set up a Harmony account now to test the programming software and to see if it tests your patience.

And for the price of the 880 and 890 I don't find it unreasonable to expect that Logitech would have made some ready made channel icons available or at least improve the icons after this long. We had the terrible "World Cup" theme and nothing else.

Speedskater
12-10-07, 08:06 PM
VisionOn, save for the part about channel icons, I agree with you 100 %.

sivartk
12-10-07, 08:11 PM
with the firefox add-on, you can easily reorder the softkeys. As easily as you reorder the activities. Why Harmony doesn't add this feature standard is beyond me. The add-on has helped many, many times.

I guess my system isn't too complicated as I get everything I want (other than bluetooth) from my remote (Projector, HD DVD player, HD DVR, receiver, PS3)

jimrobinette
12-10-07, 09:09 PM
Blaze,

Thanks. I will continue to look.

Jim

It was the Monoprice HDX-301, he said he found it in the database. He doesn't remember what type of device he found it under...but it's there somewhere.

HunterX82
12-11-07, 05:28 PM
Does anyone know how to dim, or turn off, the blue light on the charging base? When I am watching a movie, the base is not near my couch and the light is awfully distracting next to the TV.

Yeah, I could move and hide it, but it is most convenient where it is next to the tv. I'd like to hide it before the alternative option.

I could ghetto it up and cover it with electric tape, too.

hastypete
12-11-07, 06:03 PM
I just had my base opened to fix the non-charging problem this week.
Just remove the rubber feet, remove the 4 screws and it snaps open.
Get a pair of pliers and forcably remove the LED.
Then reassemble.
I didn't try this surgery, but then I like the blue LED. With 4 kids it's the least distracting thing in the room ;)

strutter
12-11-07, 08:42 PM
Does anyone know how to dim, or turn off, the blue light on the charging base? .

no can do. without modification or tape.

peterthegreat
12-12-07, 08:10 AM
I have just set up my Harmony 880, but it doesn't read anything from the remote for the HR20-700 Directv sat box. It won't come on, off, or even turn channels(even if I go into the device itself). I have it all set up except for the sat box and it appears when I called tech support, they said I had to teach the Harmony 880 to "Learn" these commands. From my understanding in this thread, that means I have to "Raw Teach" the harmony remote. OK, so I went in and I believe I did this, but I have a question about the website while doing this. Once I set up all my buttons, the following Categories are listed on the page on the chart:

Name/Learn/Origin/Format/Learn Raw
|
"1"/(This is a button)/"Database"/"Analyzed"/(This is a button)


So, would the above mean that the Harmony 880 has now "Raw Learned" the number #1 button. This is an example of what all the buttons currently say now, "On", "Off" , etc.... So, does "Analyzed" under the category "Format" mean that my Harmony 880 has now finally recevied the signal from my old remote and can now work the "#1" button? Please help, as my computer at home is acting up, so I have to do all of this at work, which means I can't find out if it actually did work until I get home tonight. I would really like to try to fix it here at work during the day, than wait an entire day again to go home and then back to work tomorrow to continue to tweak this thing. Can anybody help me and confirm I am doing this correctly? Help............ :(

tokerblue
12-12-07, 08:30 AM
I have just set up my Harmony 880, but it doesn't read anything from the remote for the HR20-700 Directv sat box. It won't come on, off, or even turn channels(even if I go into the device itself). I have it all set up except for the sat box and it appears when I called tech support, they said I had to teach the Harmony 880 to "Learn" these commands. From my understanding in this thread, that means I have to "Raw Teach" the harmony remote. OK, so I went in and I believe I did this, but I have a question about the website while doing this. Once I set up all my buttons, the following Categories are listed on the page on the chart:(
- The HR20 should be in the device database, you shouldn't have to program anything. Enter it as a PVR/DVR with Hughes as the manufacturer.

peterthegreat
12-12-07, 08:44 AM
- The HR20 should be in the device database, you shouldn't have to program anything. Enter it as a PVR/DVR with Hughes as the manufacturer.

Thansk, however, all I see are DVD, DVD Recorder, DVD VCR, TV DVD or TV DVD VCR, I do not see where to pick from PVR/DVR.....could you please advise what I should pick from the list, as I do not see PVR/DVR on the dropdown list....any help is much appreciated!!!!

tokerblue
12-12-07, 09:59 AM
Thansk, however, all I see are DVD, DVD Recorder, DVD VCR, TV DVD or TV DVD VCR, I do not see where to pick from PVR/DVR.....could you please advise what I should pick from the list, as I do not see PVR/DVR on the dropdown list....any help is much appreciated!!!!
Looks like it's under Satellite.

Add a Device > Cable/Satellite > Satellite > Hughes > HR20-700

peterthegreat
12-12-07, 11:46 AM
Looks like it's under Satellite.

Add a Device > Cable/Satellite > Satellite > Hughes > HR20-700

I tried that and since I am not at home, I set up a new device as you stated, and went in and tried to see if I could make the new device "learn" some functions since I do have my old remote with and hopefully see if it will accept the signal. Unfortunately some good news I think, it now will accept the power on, off, #'s 0 thru 9, the directional arrows and the exit button, but only if I move the top switch on the old remote to "TV". But it will not recognize the record, fast forward, rewind, play, etc... buttons of the dvr part for either the DTV or TV switch at the top of the remote. Plus it will not accept the guide button either, despite the fact that it will accept the exit button. Have you ever heard of any such thing like this? I have really no clue what to do, as nothing is consistent or makes sense???

One other thing, For this Activity, I have the Sat box set up to "Tuner" when I turn on this activity, is this wrong? Should it be something else?

tokerblue
12-12-07, 12:43 PM
I tried that and since I am not at home, I set up a new device as you stated, and went in and tried to see if I could make the new device "learn" some functions since I do have my old remote with and hopefully see if it will accept the signal. Unfortunately some good news I think, it now will accept the power on, off, #'s 0 thru 9, the directional arrows and the exit button, but only if I move the top switch on the old remote to "TV". But it will not recognize the record, fast forward, rewind, play, etc... buttons of the dvr part for either the DTV or TV switch at the top of the remote. Plus it will not accept the guide button either, despite the fact that it will accept the exit button. Have you ever heard of any such thing like this? I have really no clue what to do, as nothing is consistent or makes sense???
- I'm a little confused on what you are trying to do. Are you using the Harmony in Device mode or are you using it in Activity mode.

If you set up a new device, it should automatically map all of the correct commands for the HR20. You shouldn't have to learn any command at all, since all of the original remote commands (and more) are already there. Delete the old HR20 profile, then add the device again. Once you add the new device, delete the old "Watch TV" activity and create a new "Watch TV" activity. That should correctly map the functionality that you are looking for. You can leave the HR20 on "Tuner", it doesn't do anything.

peterthegreat
12-12-07, 01:09 PM
- I'm a little confused on what you are trying to do. Are you using the Harmony in Device mode or are you using it in Activity mode.

If you set up a new device, it should automatically map all of the correct commands for the HR20. You shouldn't have to learn any command at all, since all of the original remote commands (and more) are already there. Delete the old HR20 profile, then add the device again. Once you add the new device, delete the old "Watch TV" activity and create a new "Watch TV" activity. That should correctly map the functionality that you are looking for. You can leave the HR20 on "Tuner", it doesn't do anything.

I think I may have found out my issue, besides what appears to be what you state above. I have my Directv box set up in RF mode, and the Harmony will not work in RF mode. So I need to change my Directv box to IR mode. By doing so will make everything work with the defaults. Is this true, that the sat box needs to be in IR mode, along with what you suggest above, should make this remote finally work?

tokerblue
12-12-07, 01:21 PM
I think I may have found out my issue, besides what appears to be what you state above. I have my Directv box set up in RF mode, and the Harmony will not work in RF mode. So I need to change my Directv box to IR mode. By doing so will make everything work with the defaults. Is this true, that the sat box needs to be in IR mode, along with what you suggest above, should make this remote finally work?
- It should. I have two 880's and two HR20's and the both work correctly. :)

peterthegreat
12-12-07, 01:29 PM
- It should. I have two 880's and two HR20's and the both work correctly. :)

Thanks for you input. I can't check this out until I get home tonight, but I'll let you know tomorrow if all is well......;)

phatty
12-12-07, 04:58 PM
i emailed logitech with an issue of not always charging and a sometimes faulty button. they sent a brand new system. told me to throw away the old one when i recieved the new one. they removed the old one from their system so it would not be programable. january would have been a year i had my old one.
the new base is missing the middle contact and in its place is a magnet. the remote makes much better contact and you dont have to fiddle with it at all.
others have reported simmilar experiences.

I was wondering about the magnet thing... I just got a new replacement base(actually 2 one old gen, one new gen) and it has the magnet on it now.. Was there any redesign for the new remote you got to include a magnet as well or does it have the same 3 connectors on the bottom. I am just wondering if my old gen remote will fully take advantage of this new base.

Also FYI for those that care my remote is at least a year and half old if not more so I give props to Logitech for sending out another base without any additional fussing needed. Although I did have 1 replacement base sent out during my warranty so it was an existing issue that I had complained about before.

strutter
12-12-07, 10:38 PM
Was there any redesign for the new remote you got to include a magnet as well or does it have the same 3 connectors on the bottom. .

i can see no difference between the old or the new remote. both have 3 contacts on the bottom. both batteries appear to be exactly the same. only the charging base appears different. i don't know if they did anything different with the innards. the new remote doesn't seem to hold a charge as long as the old one though (i only charge when they are low). this may have something to do with our cable company changing over to TWC, adding 100 more channel and changing the 8300hd software causing me to use the remote more than before.

Virix
12-12-07, 10:55 PM
Is there a way for me to set my 880 to send an "eject" command to my Toshiba A30 instead of a "power on" command during an activity? Since the boot up time is so long on the A30, when I add the eject command, it doesnt register. I would need a very, very long delay in order for that to work. It would be much easier to just replace the power command with the eject command.

Im sorry if this has been answered before, I searched for it before posting and couldnt find an answer. Thanks in advance.

czzer
12-13-07, 01:11 AM
Is there a way for me to set my 880 to send an "eject" command to my Toshiba A30 instead of a "power on" command during an activity? Since the boot up time is so long on the A30, when I add the eject command, it doesnt register. I would need a very, very long delay in order for that to work. It would be much easier to just replace the power command with the eject command.

Im sorry if this has been answered before, I searched for it before posting and couldnt find an answer. Thanks in advance.

Yes. Go to "Power settings" for the A30 Device and select "A command for On, and a different command for Off". Assign "Eject" as the On command, and "PowerOff" for Off

Virix
12-13-07, 06:41 AM
Yes. Go to "Power settings" for the A30 Device and select "A command for On, and a different command for Off". Assign "Eject" as the On command, and "PowerOff" for Off

Thanks a ton. :)

peterthegreat
12-13-07, 07:14 AM
Thanks for you input. I can't check this out until I get home tonight, but I'll let you know tomorrow if all is well......;)

Well, that was the problem. Once I did what you suggested tokerblue and reset my sat box to IR, everything worked like a charm.

I have just one small little question....how do you get your LCD screen to default to the Activities Screen once you pick up the remote off the recharging base? It stays on my Activities screen if I just put it down and then pick it back up, but if I place it on the base, once I pick it up, my extra buttons screens seems to be the default. As it is right now, it defaults to my screen with the extra buttons (i.e. List, Active,.....)? Any advise on how to change the default screen to Activities once you pick it up off the base? Again, all help is appreciated!:D

phatty
12-13-07, 08:03 AM
i can see no difference between the old or the new remote. both have 3 contacts on the bottom. both batteries appear to be exactly the same. only the charging base appears different. i don't know if they did anything different with the innards. the new remote doesn't seem to hold a charge as long as the old one though (i only charge when they are low). this may have something to do with our cable company changing over to TWC, adding 100 more channel and changing the 8300hd software causing me to use the remote more than before.

Sweet thanks for the response.. Its good to see logitech finally has done something to help this problem as it seemed like it was one of the major complaints I have seen around the net.