where ont and distribution are located will vary by situation. every building is unique. most cases the distribution is located parallel to time warner's. older buildings may have a riser in the staircase with molding above the door. newer buildings may have a dedicated telecom closet with all wiring in the walls.

My old (1925 pre-war) building "buried" 2 co-ax, 3 2 pair telco style wires directly into apartments years ago... to get all the sloppy wiring running in hallways removed. If had been involved, I might have pushed for dark fiber... but nobody asked me! TWC still HAD to run their own risers in stairwells and run from their distribution box to the buildings distribution boxes on each floor. BUT I'm on top floor, so if ONTs go in basement, I'd have the LONGEST run of copper (10 stories).

OTOH, my guess is TWC refused to hook into building wiring in basement because they had no control over that system... Verizon may very well also not want to do it that way. I'm only curious about IF it was done that way, would I "suffer" in any way from a very long run of copper from a ONT.

this is what a node that time warner uses looks like:
http://www.leecatv.com/usrimage/sg2000%20lg.jpg

it converts fiber to copper. these run on 60 or 90 volts AC and there are no electronics allowed in underground manholes. these nodes are located in easily accessible areas. closest thing you will see these to being underground is a dedicated "vault" literally on the sidewalk with a metal plate that may say "TWC" or older ones may say "PCM" or "Manhattan Cable"

PCM is reference to old Paragon Cable Manhattan. Those sidewalk vaults are more visible on blocks with walk up buildings and usually next to a payphone.
Blocks with bigger buildings will have fiber come from a manhole into a node in basement, side of building, or alley. key is accessible, not IN manhole.

Ah, I stand corrected! I have seen TWC trucks emblazoned with FIBER in some form at that manhole and techs said it was where it got distributed so I thought "oh, here is where fiber to cooper occurs." There HAVE been occasions where that truck was over that manhole for 3+ days, which also made me think of fiber to cooper at that spot. At the time, TC fiber HAAD been deployed, so maybe it was 3 days to repair a fiber splitter.

Doesn't really matter, I'm just being very curious and like to know how all the parts close to me work... the real bottom line is a get crap for TV signal from TWC and never hear anyone using FiOS ever seeing the stuff I see.

BTW, pretty sure it isn't in my basement... now 'm VERY curious exactly where that point is. No vaults like you describe up here... so maybe it's in an adjoining building. Which "could" put the fiber to co-ax point potentially closer to me. Which leads to curiosity about FiOS and their fiber to copper point!

You're correct, TWC would have no control over the system if they were to use the building's coax.

Not just quality of the cable but also making it easy for tenants to steal the service.

When Time Warner first wired the high rise where I live, they used the conduit in apartments' walls where the MATV system was fed. Time Warner ran their cable next to
the MATV's coax. Tenants, not just in my building, then began illegally tapping-in - stealing cable service. Time Warner later ran conduit from the basement up through stairwells and then home runs to each apartment via cable molding in hallways.

The router Verizon supplies uses both MoCA and Ethernet and can create one big IP network out of both. So it uses the MoCA connection to network your TV boxes to each other and the Internet, it uses the 4 Ethernet ports to connect your PCs and other Ethernet devices, and it has a 802.11G access point for your wi-fi devices, all on one giant IP network.

Verizon uses IP over MoCA to deliver video-on-demand streams as well as your program guide data, VoD catalog, etc.

Thought so... bottom line is I still have to run cat 6 to TV area... AND if I had N wireless devices (that benefit from N) I'd still need an N router. G is NOT a "good" solution going to my PS3, so I was about to go wired for that.

Still, can't see HOW it can send IP via MoCA over co-ax to the "TVs" as they expect ethernet wire for input. So unless one invests in a MoCA to "regular" ethernet box, can't really see benefit of MoCA... do TiVO & Moxi boxes use FiOS MoCA transmitted IP streams in their boxes (never read they CAN do that)? If so, then that does make sense to me<g>!

Thought so... bottom line is I still have to run cat 6 to TV area... AND if I had N wireless devices (that benefit from N) I'd still need an N router. G is NOT a "good" solution going to my PS3, so I was about to go wired for that.Yes you will have to run Cat-6 to your TV area for such things as ethernet game consoles, TiVo IP data, etc... but then you have to do that with TWC anyways, so I don't see what the problem is.

Still, can't see HOW it can send IP via MoCA over co-ax to the "TVs" as they expect ethernet wire for input. So unless one invests in a MoCA to "regular" ethernet box, can't really see benefit of MoCA... do TiVO & Moxi boxes use FiOS MoCA transmitted IP streams in their boxes (never read they CAN do that)? If so, then that does make sense to me<g>!Your FiOS TV boxes will use MoCA for their IP-delivered information. This includes VoD streams, program guide data and all the other data services available through the FiOS box (eg. interactive widgets.)

However, standard TV on FiOS is not delivered via IP; it is delivered using standard QAM just like your current digital cable service. TiVo will hook into the QAM stuff using a CableCARD and Coax just as it does now on TWC. And just like on TWC, the TiVo will not see any of the IP-data that comes over the cable line--so no VoD or program guide or any of that stuff. For that, you have to hook up an Ethernet cable, just as you do with TWC.

For all practical purposes, your equipment interacts with FiOS exactly the same way it interacts with TWC. All this MoCA stuff won't affect you at all. It's just that instead of getting a simple modem, you will get a more complex router and you will be required to use it.

The main benefit of MoCA on FiOS is that if you get their Home Media DVR, it will use MoCA to communicate with the other Verizon boxes in your home. If you aren't using FiOS boxes, there isn't much benefit.

Cool, I wasn't trying to be a pest, just had to feel I really understand some of the tech. NOW I better understand MoCA and how it is used. FWIW, I have no need for multi-room or anything like that AND I keep close tabs on Moxi, so going FiOS (when I can) may mean a possible Moxi or TiVO (leaning more Moxi at this point).

But I HAVE read something a tad troubling... something I had not heard ANYTHING about before. AND you just kind of confirmed part of what I read. The point that was made was that because FiOS uses QAM, and because they seem to use a 2 per QAM, their ability to deliver HD channels can be almost LESS than what TWC is able to do (notwithstanding TWC moving a substantial portion of their HD lineup to SDV in our market). Which seems to mean there is a very specific and limited number of "QAM frequencies." So it seems to logically follow that using 3 per will net one more HD than if one stuck to 2 per.

Do I have that right?

If I did, then is it true that using SDV they CAN break that limitation? Is Verizon thinking about SDV (again assuming my speculation is correct)?

If so, the whole "unlimited bandwidth" pitch Verizon has been making ain't exactly true. Or should I say a fudge... sure they can deliver tons of stuff, but their methods for TV very much limit them (unless SDV comes into play).

Or maybe IP will will come into play... not to mention that I DO tend to overanalyze stuff when approaching a decision point!

One more q... my issues with TWC has been and seemingly always will be in huge variation not in the "quality" of the picture, but it's "clean delivery." Over the past several years I have sen the overall amount for "glitching" range from unwatchable to virtually perfect. the fact that it can vary like that seems to preclude any issues inside my apartment, and probably not my building (I'm on my board, if TWC engineering was doing any riser work, I'd know about it, last time was over 2 years ago). So the question is can you say that less channels per QAM CAN address any issues of getting a "clean, glitch free" picture (my guess is not)?

Tenants, not just in my building, then began illegally tapping-in - stealing cable service. Time Warner later ran conduit from the basement up through stairwells and then home runs to each apartment via cable molding in hallways.

Given so much is scrambled today, not THAT much to gain these days from just accessing the wires. i DO remember the days when pirate BOXES were openly hocked in Union Square and locations in Queens, but those did seem to dry up... ss there still a robust market for them?

Got a funny "stealing" story... many yeas ago I rented a single family brownstone with a group of close friends (75-80). Came home one day to find out a "cable tech" had knocked on the door... he told one of the people home he could hook us up to cable for 50 bucks cash. Those home had no clue how any of that really worked, I already knew things like removing the taps that blocked premium channel... anyway, we ended up with "free" cable without looking to steal it. The tech obviously never reported the hookup.

i'm most likely going to switch from time warner double play where i currently am, to Verizon Fios at my new apartment in roughly 2 months' time.

the new apartment unit already has Fios wired (current resident uses Fios), and has abandoned Time Warner coax that i can see in a closet box. apparently, it looks like the current resident used Time Warner for roughly a year or two, and then when Fios came in, he switched. The building is only 3 years old and he was the first resident of that unit up through this month or next month.

considering that Fios is already in that specific apartment unit, and already wired and working, i thought that i'd give it a try. i will do triple play with Fios: internet, tv, voip digital voice. currently i have time warner for internet and tv, and verizon landline for my home landline voice line. this triple play with Fios will actually save me roughly $30 or so per month, maybe even $50/month of savings.

i'm not happy at all about the fact that i'll only have 20 hours of HD recording time with the new Fios TV "whole house DVR". additionally, i have no idea how the bedroom's HD box will communicate with the Living Room's "whole house DVR"!! How come no one seems to know this? I'm thinking ahead as i want to do as much pre-wiring as possible inside the walls before i move in and before we do the final paint job.

any other words of advice? i'm a total Fios newbie. oh, btw, i believe i'll opt for the 25/25mbps option - it's sort of their midrange option, not as fast as their 35/35mbps option, but a tad less expensive. i cannot believe that the slowness in today's internet web-surfing is due to downloading speeds...it's more due to the other side's server, hence we see "...waiting for server..." messages all the time.

comments? advice please? thx!

Cool, I wasn't trying to be a pest, just had to feel I really understand some of the tech. NOW I better understand MoCA and how it is used. FWIW, I have no need for multi-room or anything like that AND I keep close tabs on Moxi, so going FiOS (when I can) may mean a possible Moxi or TiVO (leaning more Moxi at this point).

But I HAVE read something a tad troubling... something I had not heard ANYTHING about before. AND you just kind of confirmed part of what I read. The point that was made was that because FiOS uses QAM, and because they seem to use a 2 per QAM, their ability to deliver HD channels can be almost LESS than what TWC is able to do (notwithstanding TWC moving a substantial portion of their HD lineup to SDV in our market). Which seems to mean there is a very specific and limited number of "QAM frequencies." So it seems to logically follow that using 3 per will net one more HD than if one stuck to 2 per.

Do I have that right?

If I did, then is it true that using SDV they CAN break that limitation? Is Verizon thinking about SDV (again assuming my speculation is correct)?

If so, the whole "unlimited bandwidth" pitch Verizon has been making ain't exactly true. Or should I say a fudge... sure they can deliver tons of stuff, but their methods for TV very much limit them (unless SDV comes into play).

Or maybe IP will will come into play... not to mention that I DO tend to overanalyze stuff when approaching a decision point!

One more q... my issues with TWC has been and seemingly always will be in huge variation not in the "quality" of the picture, but it's "clean delivery." Over the past several years I have sen the overall amount for "glitching" range from unwatchable to virtually perfect. the fact that it can vary like that seems to preclude any issues inside my apartment, and probably not my building (I'm on my board, if TWC engineering was doing any riser work, I'd know about it, last time was over 2 years ago). So the question is can you say that less channels per QAM CAN address any issues of getting a "clean, glitch free" picture (my guess is not)?

Yes Verizon uses QAM and they stick to a maximum of 2 streams per QAM channel. Which means they are bandwidth-constrained, like any other cable or satellite company. But unlike TWC or other cable companies, they do not reserve QAM slots for on-demand programming or DOCSIS IP-data; data is delivered over a completely separate light wavelength and on-demand streams are delivered over the IP data channel. They are also all-digital, unlike TWC and CV which still maintain a small selection of analog channels, even in their "all-digital" systems. This means Verizon has many more QAM slots available for standard TV, so their capacity is much higher.

If push comes to shove, Verizon can always switch to 3 HD channels per QAM or even MPEG4. But for now at least, there is nothing to worry about.

AFAIK, Verizon has halted its plans to go all-IP like Uverse.

The chance of glitching or other interference in the picture is greatly reduced on FiOS, since it is all Fiber straight to the box in your apartment; fiber is virtually interference-proof. The high bitrate on FiOS means they also supply keyframes at a much faster rate, which will mitigate the effects of interference (and, incidentally, makes channel-changes much faster on FiOS.)

i'm most likely going to switch from time warner double play where i currently am, to Verizon Fios at my new apartment in roughly 2 months' time.

the new apartment unit already has Fios wired (current resident uses Fios), and has abandoned Time Warner coax that i can see in a closet box. apparently, it looks like the current resident used Time Warner for roughly a year or two, and then when Fios came in, he switched. The building is only 3 years old and he was the first resident of that unit up through this month or next month.

considering that Fios is already in that specific apartment unit, and already wired and working, i thought that i'd give it a try. i will do triple play with Fios: internet, tv, voip digital voice. currently i have time warner for internet and tv, and verizon landline for my home landline voice line. this triple play with Fios will actually save me roughly $30 or so per month, maybe even $50/month of savings.

i'm not happy at all about the fact that i'll only have 20 hours of HD recording time with the new Fios TV "whole house DVR". additionally, i have no idea how the bedroom's HD box will communicate with the Living Room's "whole house DVR"!! How come no one seems to know this? I'm thinking ahead as i want to do as much pre-wiring as possible inside the walls before i move in and before we do the final paint job.

any other words of advice? i'm a total Fios newbie. oh, btw, i believe i'll opt for the 25/25mbps option - it's sort of their midrange option, not as fast as their 35/35mbps option, but a tad less expensive. i cannot believe that the slowness in today's internet web-surfing is due to downloading speeds...it's more due to the other side's server, hence we see "...waiting for server..." messages all the time.

comments? advice please? thx!
The bedroom cable box will talk to the whole-house DVR using the coaxial cable that (presumably) is already there... this is the MoCA stuff we're talking about.

Having said that, as long as you're wiring the place up, do yourself a favor and put in Ethernet Cat-6 to every room you can. You may not want or need it now, but there will soon come a time when you will be glad you put it in anyway.

The bedroom cable box will talk to the whole-house DVR using the coaxial cable that (presumably) is already there... this is the MoCA stuff we're talking about.

Having said that, as long as you're wiring the place up, do yourself a favor and put in Ethernet Cat-6 to every room you can. You may not want or need it now, but there will soon come a time when you will be glad you put it in anyway.

UnnDunn: thx very much for your follow up reply. much appreciated!

once again, sorry to ask this newbie question: what is MoCA? i couldn't really follow what you guys were talking about but didn't ask. :o

How certain are you, may i ask, that the bedroom cable box (HD box only, non-DVR) will talk to the Living Room "whole house DVR" via the coax? I'm asking because someone on these threads wrote earlier that they think that the boxes talk to each other via the coax, keyword being think.

My understanding is that the apartment unit is already wired with coax as it was initially Time Warner (i see time warner's leftover white coax and misc splitters in a closet box where it is now basically Verizon's stuff, with no longer connected Time Warner stuff remaining), but now, it appears that the bedroom tv (his tv is still hung on the wall currently though of course, i didn't turn it on) is still connected. Additionally, when i looked into the Verizon Fios boxes in the closet, green LEDs were flashing, giving me the feeling that it is currently still active.

My hope is that it would be pretty easy to get everything going since it seems like it is ready to go...and yes, i intend to ask the wiring folks to put additional CAT 6 cables to the various locations, just in case for the future.

thx for the ideas and look forward to the MoCA explanation, inter alia.

UnnDunn: thx very much for your follow up reply. much appreciated!

once again, sorry to ask this newbie question: what is MoCA? i couldn't really follow what you guys were talking about but didn't ask. :o

How certain are you, may i ask, that the bedroom cable box (HD box only, non-DVR) will talk to the Living Room "whole house DVR" via the coax? I'm asking because someone on these threads wrote earlier that they think that the boxes talk to each other via the coax, keyword being think.

My understanding is that the apartment unit is already wired with coax as it was initially Time Warner (i see time warner's leftover white coax and misc splitters in a closet box where it is now basically Verizon's stuff, with no longer connected Time Warner stuff remaining), but now, it appears that the bedroom tv (his tv is still hung on the wall currently though of course, i didn't turn it on) is still connected. Additionally, when i looked into the Verizon Fios boxes in the closet, green LEDs were flashing, giving me the feeling that it is currently still active.

My hope is that it would be pretty easy to get everything going since it seems like it is ready to go...and yes, i intend to ask the wiring folks to put additional CAT 6 cables to the various locations, just in case for the future.

thx for the ideas and look forward to the MoCA explanation, inter alia.

MoCA (Multimedia over Coax Alliance) is, quite simply, a technology to create a data network using the coax cables inside a home. It is analogous to Ethernet, but it has a much narrower focus in that it is designed specifically for the home cable environment; it is hardened against the types of interference one might experience at home, and it is designed to operate alongside the signals already being carried by the cable to provide your TV and internet service. It also supports a maximum of 16 devices, unlike an Ethernet network which can support many dozens. It was created specifically to allow set-top boxes connected using Coax to talk to each other in different rooms of the house without requiring a separate Ethernet or Wi-Fi network.

The vast majority of operator-provided whole-home DVR solutions available today communicate using MoCA. I know for a fact that Verizon uses MoCA because it simply does not run Ethernet cables to its set-top boxes, and its set-tops are MoCA capable. I know several people with FiOS TV and have looked at their installations. Since they don't use Ethernet, they must be using MoCA.

MoCA =...

It was created specifically to allow set-top boxes connected using Coax to talk to each other in different rooms of the house without requiring a separate Ethernet or Wi-Fi network.

The vast majority of operator-provided whole-home DVR solutions available today communicate using MoCA. I know for a fact that Verizon uses MoCA because it simply does not run Ethernet cables to its set-top boxes, and its set-tops are MoCA capable. I know several people with FiOS TV and have looked at their installations. Since they don't use Ethernet, they must be using MoCA.

thx again. so, does that mean that one does NOT need to "do" anything to "activate" MoCA? the mere fact that we use a splitter to split the Verizon Fios TV coaxial cable into 2 (one for the Living Room and one for the Bedroom) already somehow allows for such MoCA communication?

i see a coax coming from the big white Verizon white Fios box inside the specific apartment unit's closet, and that black coax is connected to a splitter which splits that one Fios TV into two. As there currently are two TV's in that specific apartment unit, i assume that these two coming out of the splitter must be feeding the two tv's.

this standard, basic connection method automatically allows for MoCA communication/connectivity? So, like magic, just doing a standard, "regular" connection, i.e. no different if these were two Time Warner boxes, i.e. if the one in the Living Room were a Time Warner NON-whole house DVR, and the one in the bedroom is a standard HD box, this will allow the Fios TV whole house DVR (to be in Living Room) to talk to and interact with the Fios TV HD box (to be in the bedroom)?

i had thought that one would have to somehow do something "extra" to get to two Fios TV boxes (one whole house DVR, one HD decoder box) to talk to each other!

thx again. so, does that mean that one does NOT need to "do" anything to "activate" MoCA? the mere fact that we use a splitter to split the Verizon Fios TV coaxial cable into 2 (one for the Living Room and one for the Bedroom) already somehow allows for such MoCA communication?

i see a coax coming from the big white Verizon white Fios box inside the specific apartment unit's closet, and that black coax is connected to a splitter which splits that one Fios TV into two. As there currently are two TV's in that specific apartment unit, i assume that these two coming out of the splitter must be feeding the two tv's.

this standard, basic connection method automatically allows for MoCA communication/connectivity? So, like magic, just doing a standard, "regular" connection, i.e. no different if these were two Time Warner boxes, i.e. if the one in the Living Room were a Time Warner NON-whole house DVR, and the one in the bedroom is a standard HD box, this will allow the Fios TV whole house DVR (to be in Living Room) to talk to and interact with the Fios TV HD box (to be in the bedroom)?

i had thought that one would have to somehow do something "extra" to get to two Fios TV boxes (one whole house DVR, one HD decoder box) to talk to each other!

You got it. MoCA requires no special equipment or extra steps. You just have to make sure all the boxes are on the same coaxial cable network (which, if you are using splitters, they are.)

All you have to do is call Verizon and tell them to activate the Home Media DVR functionality.

The chance of glitching or other interference in the picture is greatly reduced on FiOS, since it is all Fiber straight to the box in your apartment; fiber is virtually interference-proof. The high bitrate on FiOS means they also supply keyframes at a much faster rate, which will mitigate the effects of interference (and, incidentally, makes channel-changes much faster on FiOS.)

Ah, so you think the "glitching" is traceable to some form of interference? From watching over a long period of time, I see it come and go AND change in nature over time. Year ago it was simply audio drop-outs (missed dialog). Today it's a combo of freezing and severe video glitch (by "groups" of scan lines). I'd kinda ascribed this to issues from the head ends... then again, this latest series seems to be city wide so maybe some central point that feeds the head ends.

I've only known them to work on the risers in my building once is the ;ast 3 years, so it seems my building isn't the issue either.

BUT, it's good to know that while limited in a way, it sounds like FiOS CAN deliver maybe more HD channels at 2 per! Not sure that I see how MPEG4 can change that... that would seem to impact the overall bandwidth, not QAM frequencies/slots, right?

I'd still REALLY want them to execute carriage deals for MSG HD and BBC HD!!

Ah, so you think the "glitching" is traceable to some form of interference? From watching over a long period of time, I see it come and go AND change in nature over time. Year ago it was simply audio drop-outs (missed dialog). Today it's a combo of freezing and severe video glitch (by "groups" of scan lines). I'd kinda ascribed this to issues from the head ends... then again, this latest series seems to be city wide so maybe some central point that feeds the head ends.

I've only known them to work on the risers in my building once is the ;ast 3 years, so it seems my building isn't the issue either.

BUT, it's good to know that while limited in a way, it sounds like FiOS CAN deliver maybe more HD channels at 2 per! Not sure that I see how MPEG4 can change that... that would seem to impact the overall bandwidth, not QAM frequencies/slots, right?

I'd still REALLY want them to execute carriage deals for MSG HD and BBC HD!!
There is nothing that says Verizon *must* deliver 2 channels per QAM slot; they just choose to in order to avoid compression.

It works like this:

One QAM slot provides about 38Mbps of bandwidth. The operator can choose to allocate that however it wants. It can do one MPEG2 stream at 38Mbps, or it can do 38 streams at 1Mbps, or any combination it wants as long as the total bandwidth used is less than 38Mbps.

An ATSC (over-the-air) channel can be used the same way, except it offers 19Mbps of bandwidth. An ATSC broadcaster can choose to allocate that bandwidth however it wants. However, that 19Mbps figure has emerged as the "reference standard", if you will, for HDTV broadcasting. Hook your TV up to rabbit ears and tune to WCBS-DT (2.1) to see what 19Mbps HDTV looks like. It is noticeably sharper, clearer and freer of artifacts than what you get on TWC channel 702 (WCBS-DT is the only NY-area broadcaster I know of who has dedicated their entire ATSC channel to a single 1080i HDTV stream--all the others use sub-channels which cut into the bandwidth available for the HD channel.)

Two of those streams, at 19Mbps each, fit neatly into the 38Mbps afforded by a single QAM slot. So Verizon figures "hey, we'll just put two HD channels in each QAM slot, that way we won't have to do any additional compression and it all works out nicely. Plus, we get to brag about how we don't do compression." And they can do that because they have enough QAM slots to go around.

Other cable companies don't have as many QAM slots available, so in order to be able to offer "100+ HD channels", they are forced to put 3 or even 4 HD channels in the same QAM slot, scrunching them down to around 9Mbps each in the process (remember each QAM supports a maximum of 38Mbps.) 9Mbps isn't quite enough for an MPEG 2 1080i stream; one starts to see prominent compression artifacts and delayed keyframes. But the cable companies have chosen to sacrifice picture quality in order to offer more HD channels.

The point of all this is to say that if push comes to shove, Verizon can easily make a similar choice. There is nothing technically preventing them from shoving 4 HDs into one QAM, thereby being able to offer "500 HD channels" or somesuch. But they've chosen to go the quality route for now, which fits into their product positioning as the "luxury" choice.

And yes, I'm almost certain the glitching has to do with interference. Remember, the signal has to travel quite far from the headend to your box, passing through several distributors, splitters and potentially several EM environments along the way. Any sudden spikes in inteference that the error-correction can't deal with, anywhere along that cable, will cause some measure of glitching. And the same is true for the upstream links from your headend. Interference on coax occurs all the time. 99% of the time, it's minor enough that the error correction deals with it and you don't see anything wrong. The other 1%, it gets too much for the error-correction to deal with and you get glitches.

With fiber, interference is practically zero.

manoles are distribution points. say TWC has a backbone on a thick 432 count fiber running up broadway. off that backbone on a given block 12 fibers may go east towards amsterdam while another 12 may go west towards west end to feed those blocks. from that point on it gets converted to coax via a node.

manholes are owned by ecs which is owned by verizon. they have to lease space down there to all providers and its crowded down there with fiber from verizon, twc, rcn, att, etc etc so repairs can take a long time.

Ah, I stand corrected! I have seen TWC trucks emblazoned with FIBER in some form at that manhole and techs said it was where it got distributed so I thought "oh, here is where fiber to cooper occurs." There HAVE been occasions where that truck was over that manhole for 3+ days, which also made me think of fiber to cooper at that spot. At the time, TC fiber HAAD been deployed, so maybe it was 3 days to repair a fiber splitter.

FYI: a friend who's in a building that has Time Warner as well as RCN just recently got a new RCN "box": they are giving out Tivo's with RCN logo on the side and those have 40 Hours of HD recording time!

Why would Verizon Fios invest all that money in Fios as well as Fios TV and cripple the situation with a 20-hour DVR? I just don't get it.

Because it's cost effective for them. In many respects, Verizon is proving that they are just another cable company.

You have the option of CableCARD. You can easily buy a TiVo, moxi or windows media center box and get as much space as you want.

As far as I know, neither WCBS nor any of the other local channels are re encoded by TWCNYC. WCBS looks quite a bit better than other HD channels on TWC. And I've never noticed any of the locals to have the freezing and glitches that the other HD channels that TWC carries do. My belief is that their encoding equipment is buggy.

But we digress from FiOS.

WCBS most likely looks better because it is the only major station in the market that does not have any sub-channels!

Sorry if this is not the right thread for this question... I am pondering moving from TWC Digital Cable service to FiOS but have no first-hand basis for cutting through the advertising hype they put out.

I live in Flushing, Queens (in a private house) and FiOS has finally made it out to my part of the city. Price-wise it looks like going with their advertised "Best Bundle" gets me (almost) everything I'm getting from Time Warner Cable currently, and for less money, plus or minus a few things I don't really care about (and potentially getting me some things I really, really care about)

In the end the deciding factor for me is the upgrade in HD picture quality. The internet connection being faster will no doubt be nice, but really I'm not unhappy with my current service speed. I have a front projector displaying a 45"x80" image (92" diagonal) in a home theater setup in my basement and the compression from TWC is VERY noticeable, in the form of jaggies and blocks in the image (especially during high motion scenes like live sports), and has gotten worse in the past 2 years, to the point where I feel the picture is unwatchable on that large a display.

Most of the "rave reviews" of FiOS service are from people with much smaller displays (like 32" or 40" LCD HDTVs), and my one friend who has a 60" LCD HDTV display got it at the same time as he switched to FiOS from a 32" Sony SDTV he had for years.

Should I expect a real improvement in compression artifacts in moving to FiOS? As I understand it, FiOS doesn't add any more compression to the video signal than is put out by the network feeds themselves. In that case, viewing movies on DVR from HBO or TMC would be at least close to watching on Blu-Ray. Is that actually true? (If not, I may as well keep my TWC service and focus on Blu-Ray for movie watching on the big projector image.)

It works like this:

With fiber, interference is practically zero.

Wow, your post should be a sticky. Thanks for a well thought out, well stated post, I appreciate the time you took to create it. Always felt the bottom line in PQ was bitrate, but now better understanding of what leads up to GETTING better bitrate.

For the past few years, TWC seems to manage a week or two of relatively glitch free viewing (meaning 1-2 per night) every 8+ weeks. Recently I have observed a 4-5 week trouble free period, only to have perhaps one of the worst glitch ridden time going on now (for the past week+).

Of course, now I'm bumping up against the business side of Verizon, reaching out TO them over 2 separate channels has been met with no response at all, not even the simple courtesy of a "we're busy, we'll get back to you next month."

when verizon launched fios and chose motorola as their supplier of boxes, they and everyone else had maybe a couple of dozen HD channels. fast foward to 2010...then yeah its small DVR. comcast and rcn use motorola boxes as well with same dvr capacity.

verizon is working to get cisco boxes onto their network and the possibility of external drives on motorola boxes. motorola also is launching a 320gb dvr box.

rcn will soon find having tivo on their network is a bigger headache than they ever imagined. its a nice option but hardly a make or break for someone deciding to sign up with their inferior service.


FYI: a friend who's in a building that has Time Warner as well as RCN just recently got a new RCN "box": they are giving out Tivo's with RCN logo on the side and those have 40 Hours of HD recording time!

Why would Verizon Fios invest all that money in Fios as well as Fios TV and cripple the situation with a 20-hour DVR? I just don't get it.

WCBS most likely looks better because it is the only major station in the market that does not have any sub-channels!

a cbs corporate rule is no subchannels on any of their owned and operated stations (new york, LA, chicago, etc)

smaller market and non owned affiliates have subchannels and therefore less HD quality.

Should I expect a real improvement in compression artifacts in moving to FiOS?
Often see comments that FIOS SD channels look better, and if this post (http://www.avsforum.com/avs-vb/showpost.php?p=12306307&postcount=6) from '07 still holds true locally, it's partially from FIOS sticking to ~704X480 SD resolution instead of trimming it back.

A while back I searched the NYC Verizon section here for "PQ" and found some, but not many, negative comments from subscribers. A quick scan of Berk32's Excel spreadsheet (http://www.avsforum.com/avs-vb/attachment.php?attachmentid=173398&d=1271722523) would show how many SDs TWC is putting into each 256-bit QAM slot--at least for NYC's upper West side--but not sure how you'd read out SD format resolution.

I provided some links in an earlier ('08) NYC FIOS post (http://www.avsforum.com/avs-vb/showpost.php?p=14984900&postcount=409) showing SD/HD bit rates for various channels on FIOS, plus a link to how they're measured using DVR before/after hard-drive capacity readings. Blu-ray bit rates are sometimes almost double those offered on FIOS and cable, although with some discs I suspect it would be close call; some reviewers post disc average bit rates in the thread (http://www.avsforum.com/avs-vb/showthread.php?t=858316) discussing many Blu-rays.

Suspect I'd switch to FIOS, after using TWC and RCN for many years, given the opportunity. Viewing on a high-end 1080p 65" plasma monitor (http://www.avsforum.com/avs-vb/showthread.php?p=16424503&highlight=th+65vx100#post16424503) at 8' (mid-town East, 8300HD/Navigator) and can't say I notice stair-stepping-type artifacts or problems during motion, although lately there have been significant blocking 'streaks' and similar interference-type breakups on too many channels. -- John

Suspect I'd switch to FIOS, after using TWC and RCN for many years, given the opportunity. Viewing on a high-end 1080p 65" plasma monitor (http://www.avsforum.com/avs-vb/showthread.php?p=16424503&highlight=th+65vx100#post16424503) at 8' (mid-town East, 8300HD/Navigator) and can't say I notice stair-stepping-type artifacts or problems during motion, although lately there have been significant blocking 'streaks' and similar interference-type breakups on too many channels. -- John

One of the questions I ALWAYS have about understanding PQ comments is how close are they watching? Other than BD (perhaps) the closer you move to the screen, the more "bad stuff" you will notice. That being said, 8' on a 65" display is "closer than the norm." NOT to say you are doing anything wrong, but KNOWING any PQ you mention is good, I'd KNOW my 8' to a 40" screen should be great!

Somehow I always feel the "it looks like total crap" comments are made at 3 feet from the display a LOT of the time!

One of the questions I ALWAYS have about understanding PQ comments is how close are they watching? Other than BD (perhaps) the closer you move to the screen, the more "bad stuff" you will notice.

Good point! In my particular case, for an 80" wide image I'm sitting about 10 feet away, nearly exactly a 1.5x of screen width distance. Pretty close, I know, and for such a large image only Blu-Ray looks really good. The upscaling on a well transferred DVD is pretty good but just a bit blurry on the details, I have to move back another 3 feet or so for those to look good. But watching regular HD channels (even movies on Cinemax or something) on my TWC service is really bad.

I have two 25" screens that I sometimes watch HDTV on, close up.

Even on WCBS broadcast OTA I can see compression artifacts.

With MPEG2 broadcast OTA or on cable/fios there are always going to be some artifacts.

Even though FiOS only does 2 per QAM HD truth be told they get the same source signals as everyone else off the satellites, and it is heavily compressed to begin with. So yeah, FiOS may look better on some channels but on some they won't look different.

With BD I have seen bitrates as high as 20Mbps with VC-1 and I see NO compression artifacts at all, even close up. Maybe my eyes aren't that sharp but it is definitely a world of difference.

At this point, TWC is as if not more glitch ridden than I've ever seen it... just terrible. So to have 6 months glitch free is a major PQ upgrade, artifacts notwithstanding!

OTOH, Verzion doesn't seem to want to respond to me at all, probably because I only have 39 units in my building.

At this point, TWC is as if not more glitch ridden than I've ever seen it... just terrible. So to have 6 months glitch free is a major PQ upgrade, artifacts notwithstanding!

Just posted in the NYC TWC thread about a call I made to CS yesterday; (one channel wasn't recording). Rep said they were undergoing extensive technical changes, perhaps referring to switched-digital video introduction underway, and implying this may have been the cause--and for other problems. A head-end strong-signal 'hit'/reboot fixed my STB problem.

Re my 8' viewing distance for my '09 65" plasma mentioned above, that's the same distance used for my now-junked 1080i 64" CRT-RPTV since 2000. It's the preferred distance to achieve ~33-degree-wide images (charts, or just 1.5Xdiagonal) for good HD immersion. Actually, I could sit at ~4' with this 1080p plasma if it wouldn't be so uncomfortable (furniture-wise). No artifacts or screen physical details become visible up close. Haven't measured what SD resolution TWC is using (linked in my post above), but assume they're not using 704X480i, and also that they're using on-the-fly rate shaping for SD/HD to save bandwidth. So, assuming FIOS uses full everything, suspect PQ would improve somewhat, even though I watch far more HD than SD. -- John

One week ago I finally changed my TV service from TWC to Verizon FiOS; adding it to my FiOS Internet and FiOS regular telephone that I have had for four years here on Staten Island. Yesterday I turned in my two TWC cable cards and closed out my subscription that I have had for six years. Note that I am not using any Verizon STBs or their program guide; just my two TiVo HD XLs. So far my experience on FiOS has been limited, but I have not had a single video glitch or audio dropout on FiOS. I still have a lot of recorded programs and movies recorded from TWC, but I have watched quite a bit of news on the local network stations and extensively on CNN HD without a single glitch as well as a couple of one-hour dramas. Notably, I listen to Soundscapes from Music Choice quite a lot and haven't heard a single audio break. These were quite frequent on TWC, especially on weekend afternoons.

I can't claim that FiOS has better video quality that TWC (HD), but the TWC infrastructure on Staten Island is newer, I believe, than the other boroughs. TWC also has fiber to a couple of hundred feet from my house, so I am sure this also helped. I have generally been quite satisfied with the video quality (as long as there were no glitches!). I watch a 57-inch screen at 11 feet, so I do not have the best setup. I would say that SD and HD video quality is as good as TWC and possibly a very slight bit better.

Cynthia

One week ago I finally changed my TV service from TWC to Verizon FiOS;...
...I have not had a single video glitch or audio dropout on FiOS...Welcome to the glitch free side…. :cool: That’s reason enough to switch, in my book, from TW.

Rarely are there any audio or picture problems to whine about as opposed to it being a daily event with TW. And of course, I’m sure you noticed the additional music channels and they do sound better too.

Notably, I listen to Soundscapes from Music Choice quite a lot and haven't heard a single audio break.

Cynthia

Ha, my fave music choice channel!

So FiOS has the same Music Choice service that TWC runs?

SO I left for work this morning, and I saw a couple of Verizon trucks on my block with big spools of some kind of silvery, reflective cable on them.

Possibly stringing fiber?

I'm in 11208, Cypress Hills, BK.

Ha, my fave music choice channel!

So FiOS has the same Music Choice service that TWC runs?

fios has music choice and mtv urge for a total of over 90+ audio channels

Verizon granted a CVFA by the CT DPUC to offer FIOS TV in Greenwich, CT
http://www.dpuc.state.ct.us/dockcurr.nsf/8e6fc37a54110e3e852576190052b64d/f2a75bceee8f1683852577420048d468?OpenDocument
Here is a link to their application that shows the service map.
http://www.dpuc.state.ct.us/DOCKCURR.NSF/0191f26f2dd572568525664e0049fbc2/fc074c4719189a678525773b00518029?OpenDocument
Per the application service will be available in "a few months".

would like to see a similar map for brooklyn

The light at the end of the tunnel just got a little brighter. I learned this week that Verizon FIOS has submitted design plans to my building management and is awaiting signoff, hopefully this week. Work then begins and signups is hoped for by September. Then, farewell TWC! I suspect Verizon still won't have HD parity with TWC by then, especially with the new HD channels to launch on TWC in July, but stable, glitch-free SD is better than error-prone, flaky HD.

The light at the end of the tunnel just got a little brighter. I learned this week that Verizon FIOS has submitted design plans to my building management and is awaiting signoff, hopefully this week. Work then begins and signups is hoped for by September. Then, farewell TWC! I suspect Verizon still won't have HD parity with TWC by then, especially with the new HD channels to launch on TWC in July, but stable, glitch-free SD is better than error-prone, flaky HD.

Congrats! Frustrating having fiber running under (well, in front of) my building, but Verizon still wont talk to us about service.

Free preview of HBO/Max this weekend.
Digital QAM tuners OK, no STB needed for SD or HD.

The light at the end of the tunnel just got a little brighter. I learned this week that Verizon FIOS has submitted design plans to my building management and is awaiting signoff, hopefully this week. Work then begins and signups is hoped for by September. Then, farewell TWC! I suspect Verizon still won't have HD parity with TWC by then, especially with the new HD channels to launch on TWC in July, but stable, glitch-free SD is better than error-prone, flaky HD.

Any ideas who one might contact at Verizon to learn when/how they plan to deliver the service. I am a brownstone owner on UES. I was contacted by them in March 2009 with a "Notice of intent to wire" Since then nothing. Calls to their provided number (1-888-364-3467) go no where.

Hello all, brand new FIOS user after switching from CV.... I have a few questions:

We're using the new multi-room DVR and then standard HD boxes in our other rooms...

1) How do you activate a sleep timer through the cable box? I can't for the life of me, find it anywhere in the settings.

2) Does anyone have a long delay when switching from non-HD to HD channels and vice versa? I get about 2 seconds of black screen when changing between those types of channels.

3) And lastly, but most importantly, has there been any update on the whole MSG HD situation with regards to FIOS not being able to carry it? I'm really bummed about not being able to watch the Rangers in HD this year... I remember maybe last summer there was some important court ruling about cable stations restricting feeds from different providers but I know that no changes were imminent....

Thank you!

I am at 67th and Columbus and there have been 2 FIOS trucks at either end of the street since Sunday digging underground. Definitely good news.

I am at 67th and Columbus and there have been 2 FIOS trucks at either end of the street since Sunday digging underground. Definitely good news.

I've had FiOS fiber 200' from me for almost 2 months now. Building 200' in the other direction is wired. Have written several times to the Business Manager at Verizon responsible for this area, he refuses to acknowledge my attempts to discuss the issue with them... AND I was coming at him as the VP of my co-op board, not just an anxious consumer.

Sure hope your experience is vastly different from mine, I've just about given up at this point.

I've had FiOS fiber 200' from me for almost 2 months now. Building 200' in the other direction is wired. Have written several times to the Business Manager at Verizon responsible for this area, he refuses to acknowledge my attempts to discuss the issue with them... AND I was coming at him as the VP of my co-op board, not just an anxious consumer.

Sure hope your experience is vastly different from mine, I've just about given up at this point.

It may be because they have a limited number of installers in Manhattan and simply aren't ready for your building yet. You may wish to contact Bill Denza who manages their installation crews in Manhattan at 917-697-2559. Please bear in mind when you call that he is not responsible for signing up new buildings which falls under the domain of their business manager but he might direct you to someone else to contact.

I've had FiOS fiber 200' from me for almost 2 months now. Building 200' in the other direction is wired. Have written several times to the Business Manager at Verizon responsible for this area, he refuses to acknowledge my attempts to discuss the issue with them... AND I was coming at him as the VP of my co-op board, not just an anxious consumer.

Sure hope your experience is vastly different from mine, I've just about given up at this point.

I have had their rep in my building several times already (I'm the Pres of the Condo Board). We re-did the hallways a few years ago and are now trying to find the least offensive way to run the wires from the compactor rooms to the apartments. That seems to be the major impediment to moving forward quickly with Fios.

Does anyone know the answer to my question regarding the sleep timer feature through the cable box? I cant' figure it out and it's driving me nuts.

I have had their rep in my building several times already (I'm the Pres of the Condo Board). We re-did the hallways a few years ago and are now trying to find the least offensive way to run the wires from the compactor rooms to the apartments. That seems to be the major impediment to moving forward quickly with Fios.

Ah, exactly the kind of issue we have here. I have a bunch of ideas that if possible MAY make for a much smoother approval process... and said so very plainly when I tried to contact the business manager. Given the total disdain to even engage in a conversation they have shown us, I'm not at all sure I can persuade the board to allow them in now. And I'm not so sure I even want to champion an outfit that has shown such disdain.

As for the "they are too busy" that is a total cop-out. The business manager isn't on his hands and knees running cables, so he can't spare all of 1 minute to write back and let us know they ARE interested in our small business and let us know when we can get the survey?

Not to mention I know about some of the deals they are offering to those in the one building already wired. If they ever get around to us, I doubt any of those deals will be available.

Does anyone know the answer to my question regarding the sleep timer feature through the cable box? I cant' figure it out and it's driving me nuts.

i dont have fios but i've never heard of a sleep timer built into any cable box from any manafacturer. sleep timers are available in any modern tv, why don't you use that instead?

TiVo just connected to the service and detected that channel 623 ID HD channel has been added! I always like seeing new channels pop up. Are we scheduled to get any more? E! HD would be nice.

And another discovery for anyone that has TiVo, NONE of the channels are copy protected, even the premium ones. Been able to make 1:1 transfers of my favorite shows. This is the exact opposite on the Motorola boxes.

i dont have fios but i've never heard of a sleep timer built into any cable box from any manafacturer. sleep timers are available in any modern tv, why don't you use that instead?

Perhaps you're right... Thought I had that option on my Cablevision remote & iO Service... Was hoping I could find one through the FIOS settings...

My issue is that I like to go to bed with the TV on and I run my audio through 2 bookshelf speakers connected to my receiver... If I use the Sleep Timer on my Sharp Aquos, the monitor turns off but the cablebox is still on and the sound is still coming out of the speakers all night long.... So without being able to turn the Cablebox off I have to utilize the sleep timer on my receiver in addition to the sleep timer on my TV.... So 3 remotes & 2 sleep timers = Pain In The *** :)

I am at 66th and Columbus and am President of the Board. We received a notice from the Public Service Commission that Verizon is going to be installing cable television wires in our building on or about September 1. I met with their engineering rep today and they estimate that it will take 2 months to complete the wiring once they begin. We have not yet had the conversation about the suite of services or the inducements to allow them to market in the building but I am thrilled that, after almost 3 years of talking to Verizon about FIOS, they are finally here.

In my building it seems like all the wires are coming from the roof. The wires come down the front and back of the building.They have all kinds of boxs up there. I dont kmow any thing about them. I have the 8640 HDC cable box.It is running real great, no problems WE also have the sidewalk vault on the corner of w.70 st.and amsterdam ave.

I have had their rep in my building several times already (I'm the Pres of the Condo Board). We re-did the hallways a few years ago and are now trying to find the least offensive way to run the wires from the compactor rooms to the apartments. That seems to be the major impediment to moving forward quickly with Fios.

The existing upper molding was lowered on each floor of my hi-rise. A hub set up in each west compactor room. They've done this deal before. How does TW run their cable? Can your building use some space there ?

TWC had run their wires when the building was built 15 years ago. We re-did the hallways a few years ago and do not have upper molding. We don't want to use Verizon's choices for plastic installation molding so we are in the process of coming up with several wood moldings (which resemble crown molding) which should be acceptable to hide the wires. I am anticipating complaints from some unit owners (which always occurs when you touch the common areas) so I need to make the moldings as inoffensive as possible. Hope to have the moldings selected within the next week.

Anyone else in Nassau Co. experiencing service interruptions?

FIOS is out right now and this is the third time in the past week.
It was out last Sat nite till Sun AM and again, briefly, on Sun afternoon.

Support website says I'm part of a general outage, expect return by tomorrow!
Don't like the thought of giving my money to the Dolans, but I'm about ready to call Cablevision.

Anyone else in Nassau Co. experiencing service interruptions?

FIOS is out right now and this is the third time in the past week.
It was out last Sat nite till Sun AM and again, briefly, on Sun afternoon.

Support website says I'm part of a general outage, expect return by tomorrow!
Don't like the thought of giving my money to the Dolans, but I'm about ready to call Cablevision.

I've never had a single outage...ever. (I'm in Suffolk btw). I would call and see what the story is. Are you in the area that got hit hard by the storms last week? It's possible that this is part of a replacing of some main cables which were downed.

Edit: and please don't give the Dolans another dime. Justthink of all the outtages, crappy service, destruction of Knicks/Rangers you have endured thanks to them :)

Anyone else in Nassau Co. experiencing service interruptions?

FIOS is out right now and this is the third time in the past week.
It was out last Sat nite till Sun AM and again, briefly, on Sun afternoon.

Support website says I'm part of a general outage, expect return by tomorrow!
Don't like the thought of giving my money to the Dolans, but I'm about ready to call Cablevision.
I would wager that if there is a power failure in your area that it would affect other providers too.

Has anyone ever experienced the loss of sound when changing channels with the remote? I have had this happen in the higher HD premium channel numbers on both my DVR and also my HD box.

Do any of you guys have FiOS for your internet? (assuming most do)... Can anyone tell me what type of cable runs into the router? Is it a standard coax cable like the ones we send to our cable boxes or is it a special fiber optic cable? We may have to relocate our model to the 2nd floor of our house and we're not sure if we have to call Verizon back out to run new cable of we can just hook the modem up to one of the cable wires upstairs... Thanks for your input...

Do any of you guys have FiOS for your internet? (assuming most do)... Can anyone tell me what type of cable runs into the router? Is it a standard coax cable like the ones we send to our cable boxes or is it a special fiber optic cable? We may have to relocate our model to the 2nd floor of our house and we're not sure if we have to call Verizon back out to run new cable of we can just hook the modem up to one of the cable wires upstairs... Thanks for your input...Most likely it is either RG6 coax or CAT5 or CAT5E Ethernet cable. The fiber optic cable terminates at the ONT. Only standard copper cables run from the ONT to your equipment.

Cynthia

Most likely it is either RG6 coax or CAT5 or CAT5E Ethernet cable. The fiber optic cable terminates at the ONT. Only standard copper cables run from the ONT to your equipment.

Cynthia

Cynthia, thanks for the prompt response... RG6 is just pretty much standard TV cable wire right? (Sorry I'm not real technical)....

I'm moving to the top floor of our house (2 family home) and I am trying to figure out if I can just move the modem upstairs and plug one of the existing coax cables up there into the modem and run the internet from up there (I need to hard-wire my desktop to the modem and that's why I need to re-locate it).

I've never had a single outage...ever. (I'm in Suffolk btw). I would call and see what the story is. Are you in the area that got hit hard by the storms last week? It's possible that this is part of a replacing of some main cables which were downed.

Edit: and please don't give the Dolans another dime. Justthink of all the outtages, crappy service, destruction of Knicks/Rangers you have endured thanks to them :)

No storms in local area. Called repair and they said the distribution box (a couple blocks from my house) had been vandalized. Sent a tech out to check my drop. It was fine. He went and looked at the dist box. Said it looked like squirrels had gotten in and chewed up some cables. Other techs had done lots of work on the box. Seems to be OK now.

Talked to billing today and got credit for 2 days of down time!!
Guess we still don't have to give money to Dolans.

Has anyone ever experienced the loss of sound when changing channels with the remote? I have had this happen in the higher HD premium channel numbers on both my DVR and also my HD box.

Yeah, this happens once in a while. I'm thinking it's an overheating issue as it happens only when box has been running for quite a while.
Pressing prev channel button a couple of times usually resolves it.

If it gets worse, may have to request a box swap.

I noticed on VHO7 the SD feeds of FOX5 and MY9 have changed sources.
They were coming from a center cut down convert of the HD feeds that Verizon was providing.
They have switched Ch5 and Ch9 to the SD sub channel feeds of WNYW-DT and WWOR-DT

I noticed something changed when FOX5 SD feed had the logo with time and temp back.
The feeds also seem to have much less bit rates then the feeds Verizon was providing.
On my QAM tuner Ch5 shows up on 74.5 and Ch9 on 9.2.

I noticed on VHO7 the SD feeds of FOX5 and MY9 have changed sources.
They were coming from a center cut down convert of the HD feeds that Verizon was providing.
They have switched Ch5 and Ch9 to the SD sub channel feeds of WNYW-DT and WWOR-DT

I noticed something changed when FOX5 SD feed had the logo with time and temp back.
The feeds also seem to have much less bit rates then the feeds Verizon was providing.
On my QAM tuner Ch5 shows up on 74.5 and Ch9 on 9.2.
This is probably because Fox no longer allows center-cutting of its HD channels for SD viewers. Fox is now broadcasting sports framed in 16:9, and they expect all TV providers to show the full 16:9 ratio of its sports programs, even for SD viewers. Yes, this means SD viewers get letterboxing.

New updates include support for external storage (up to 1TB eSATA per DVR), automatic DVD-style chaptering on recordings, and an undelete button to bring back mistakenly removed recordings. Also freshened is its MoCA-powered multiroom setup that now shows all recordings from any box or external storage all in one list.

http://www.engadget.com/2010/08/18/verizon-fios-set-top-boxes-getting-a-new-hd-guide-external-stor/

Hey guys, I am interested in watching the upcoming Giants/Patriots game in 3D.

My TV is a Mitsubishi WD-73837 and is 3D-Ready. In order to watch TV, I need to purchase additional equipment. The question is, just how much equipment...

How much extra equipment depends on whether Fios is able to send a 3D signal already in the checkerboard format.

Does anyone know?

If Fios doesn't send in the checkerboard format, I need to purchase an adapter. (Plus the glasses and emitter).

If they do send in the checkerboard format, I only need to buy the glasses and emitter.


Thanks!

Hey guys, I am interested in watching the upcoming Giants/Patriots game in 3D.

My TV is a Mitsubishi WD-73837 and is 3D-Ready. In order to watch TV, I need to purchase additional equipment. The question is, just how much equipment...

How much extra equipment depends on whether Fios is able to send a 3D signal already in the checkerboard format.

Does anyone know?

If Fios doesn't send in the checkerboard format, I need to purchase an adapter. (Plus the glasses and emitter).

If they do send in the checkerboard format, I only need to buy the glasses and emitter.

Thanks!

I believe every 3d event broadcast by satellite, cable, fios has required glasses

Any new info on whether or not FiOS will ever get MSG Network in HD? I heard a word of mouth rumor on another unrelated forum that it may happen around February???

i know that fios is fiber from pole to pole but cablevision is coper from pole to pole can any body back this statement up somebody hold me this

Yes, Verizon strings fiber up on poles, whereas Cablevision strings up copper (except where they provide Lightpath service for businesses.)

Yes, Verizon strings fiber up on poles, whereas Cablevision strings up copper (except where they provide Lightpath service for businesses.)

cablevision uses an hfc (hybrid fiber coax) architecture just like timewarner and comcast. fiber to the node then copper afterwards. a node feeds 500-1000 homes.

i know that fios is fiber from pole to pole but cablevision is coper from pole to pole can any body back this statement up somebody hold me this

fios is all fiber from CO to pole to each customer premis.

Will the KNICKS game be blacked out tonight and Friday on ESPNHD? This no MSGHD is really starting to suck big time.

Will the KNICKS game be blacked out tonight and Friday on ESPNHD? This no MSGHD is really starting to suck big time.
If it is blacked out on ESPN HD, try watching it on ESPN3.com. If you have an Xbox 360, you may be able to get the game in HD that way.

If it is blacked out on ESPN HD, try watching it on ESPN3.com. If you have an Xbox 360, you may be able to get the game in HD that way.
Thanks, but it wasn't blacked out. Great game! But I Wish the game was 48 minutes and one second :p ;)

I live in Manhattan and finally had a chance to sign up for FIOS (and dump crappy Time Warner after being stuck with them and their crappy service for 17 years) this weekend after it was made available in my building about 2-3 months ago.

After reading up a bit on the forums here, I inquired about the availability of the DVR with external storage, and was told that it will not be available until 2/16 or thereabouts and has been delayed twice already in December and January. So I told them to push my install date beyond 2/16 so that they can specify that they install the new DVR on my system.

Does this all sound right to you guys, or is the sales rep just clueless?

Also, is there anything, as an upcoming customer, that I should be aware of before or during install?

Thanks,
Scott

..finally had a chance to sign up for FIOS (and dump crappy Time Warner

Hi Scott! Glad you were able to escape the dark side. :D :cool:

This thread is pretty barren of any chatter or information. A better, more active thread is the national one. This thread also has some Verizon insiders who have more information. Repost here…
http://www.avsforum.com/avs-vb/showthread.php?p=19849678#post19849678

Also, another site to look into that is very good for Verizon is this one http://www.dslreports.com/forums/54
I haven’t been there for a long time but it is supposed to be a good source. I prefer AVS.

To answer your questions, the external drive will be enabled after we get the newest software. I believe it is v1.9. As you have heard, this has been promised for a while but I don’t know when it will finally arrive.
And I can't think of anything to offer regarding pre install situation.

Good luck!

Hi Scott! Glad you were able to escape the dark side. :D :cool:
...well will be soon enough anyway. :) And saving myself $100+/month! For hopefully higher quality service.

This thread is pretty barren of any chatter or information. A better, more active thread is the national one. This thread also has some Verizon insiders who have more information. Repost here…
http://www.avsforum.com/avs-vb/showthread.php?p=19849678#post19849678

Also, another site to look into that is very good for Verizon is this one http://www.dslreports.com/forums/54
I haven’t been there for a long time but it is supposed to be a good source. I prefer AVS.

To answer your questions, the external drive will be enabled after we get the newest software. I believe it is v1.9. As you have heard, this has been promised for a while but I don’t know when it will finally arrive.
And I can't think of anything to offer regarding pre install situation.

Thanks. This is what I suspected. The phone rep said I'd need to mail my box back to the company when the new software is available -- I guess she was sort of misinformed. But I'll keep my current TWC setup until the v1.9 software is officially released at this point so I'm not limited to only 20 hours of HD programming (oh, the horror)!

I'll check those other resources, thanks.

Do any of you with Blackberries have the:

FiOS Remote DVR App?

https://appworld.blackberry.com/webstore/content/4458?lang=en

I am trying to figure out a way to download it... I'm on T-Mobile and have a 9780... Can't get it off the App World site because my phone is registered... Verizon's site is no help either. :mad:

FiOS will be available in the neighborhood by the end of the year.

By Colleen Tang | February 18, 2011

A new Internet, TV and phone provider is coming to Brooklyn: Verizon is slowly laying fiber-optic cable in preparation for making FiOS services available in the neighborhood.

http://carrollgardens.patch.com/articles/coming-soon-verizon-fios-an-alternative-to-time-warner

Hey guys quick question...

Is there a way to set the aspect ratio on a channel-by-channel basis?

This question is for my father-in-law who is not very good with electronics and has trouble remembering even the simplest of technological tasks.

He has one channel (RAI - Italian channel) on which he likes to watch at a different aspect ratio than other channels. I was wondering if there was any way to not have to press the Aspect Ratio button each time I view the channel.

Thank you!

So I recently had FIOS installed and they gave me the "new" style remote -- the one with only 2 power buttons, but there was no way I could program the volume control on this remote to control the volume on my Amp (the AUX button was gone). So I ordered the "old" style remote with the AUX and CD player buttons on top from Verizon for $10.....

...which leaves me with a barely-used (2 weeks!) extra "new" style remote. If you're out there and want one of these, you can have it for free if you want to swing by my building on the UWS (or I guess I could bring it to work in the Times Square area if you prefer). My building has a 24 hour doorman so I don't even have to be home to leave it for you.

PM me if interested.

I also have a very well worn Time Warner remote (also 4 button) that served me well for many years which is also useless to me if you're interested.

Scott: We are on the way to having FIOS installed in our building on the UWS. What are your thoughts as to picture quality, pricing, internet speed, etc... versus TWC?

Thanks in advance.

Scott: We are on the way to having FIOS installed in our building on the UWS. What are your thoughts as to picture quality, pricing, internet speed, etc... versus TWC?

Thanks in advance.
Ha -- there is no comparison. FIOS is better in every single way, and less expensive. I could not be happier to have said sayonara to Time Warner.

I got the "Ultimate Triple Play" package with wired phone (not internet phone), HD-DVR, full movie channel package (includes all premiums) and 35/35 internet service.

The internet service is BLAZING fast -- I'm talking 20 times or more faster on upload speed than TWC (and I had the "step up" internet service from TWC). And even though my downloads from TWC were very fast, my speed ratings on FIOS are still 4 times faster. My wife's HD YouTube uploads from her flipcam now can be measured in minutes instead of hours.

The HD picture quality is night-and-day compared to TWC. Even my wife, who is sensitive to things like picture quality, though not as exacting as I am, says that she can clearly see the difference.

The DVR that they are giving out now comes with a 500G drive which is far larger than TWC offered. And when the next release of their IMG (guide software) is released, connecting an external E-Sata drive for up to 1TB of extra storage will be fully-supported by Verizon.

If you watch on-demand content -- the HD offerings on FIOS are FAR more extensive, and include HD content from all premium channels that you subscribe to (we had NO HD content from the premiums on TWC).

The only negatives: There are a few HD channels that TWC offered that are, as of now, unavailable on FIOS except in SD: CNN Headline News, BBC-America, MSG, E!, Sundance (which I think is coming soon to TWC), TV-One, BET, Africa Channel, and Ovation. There may be a few others but that's all that come to mind right now. If any of these channels are dealbreakers, you might want to think twice. Also, you will lose NY1, which is a TWC-NYC exclusive, which I really liked.

Apparently BET and Fox Soccer channel are pending very soon (according to their forums), and BBC-America is very high on their adds list, but no dates are in the offering just yet.

Some cool things channel-wise that FIOS has that TWC doesn't:
- Something called "Weatherscan" which is just a 24x7 version of the "Weather Channel on the 8s" so you can always see the current forecast. It's just SD, but useful
- the BBC World News channel, which is an excellent (SD only) 24 hour BBC-produced news channel
- a few SD-only music video only networks from MTV/VH1 -- MTV Hits, VH1 Soul and one or 2 others. 24/7 videos in a particular style. Not like I watch these a lot, but why not offer them?
- EPIX-HD movie channel -- an excellent premium movie channel that has lots of recent stuff (and some classic stuff) on it
- The West coast feeds of some of the premium movie channels. Not sure that they're totally useful, but if you miss something that you wanted to see or record on one of them, you'll know that you have an opportunity to grab it in 3 hours. This is also good if you have a conflict where you're already recording 2 things at once.
- Our long-lamented HDNet/HDNet Movies package which TWC killed off in some fight with Mark Cuban a few years ago. LOVE these channels.

Their DVR software is quite good (in most ways better that the TWC Navigator software I had previously). It has some nice features that were missing from TWC -- the ability to set up an arbitrary recording (say, record channel 502 from 12:20pm to 12:30pm), MUCH better searching ability for future programs, and generally better guide data than TWC (though I do miss that TWC used to give you a star rating for each movie). It certainly has its own quirks that took some getting used to, but it's supposed to get a huge improvement shortly that is in semi-widespread beta testing now.

Also, you can run "apps" on your DVR for games, weather forecasts, watching YouTube, Twitter, Facebook, and some other stuff. The only one I've tried so far has been the weather app, which is pretty good.

Oh and the installer techs do not work quickly! I took a half day off from work for the install but wound up having to call out for the entire day! They were very good and very nice, but they are phone company employees, remember. I originally had a Saturday appointment (scheduled 3 weeks in advance) but the DAY BEFORE, a supervisor called me and told me that my building doesn't allow weekend installs (I guess it was part of the deal that they made with my building management company) so I had to reschedule for a weekday. Was a minor pain as the phone reps should have access to that list before they make the appointments. So be sure to check with your building management to see if they allow weekend installs.

Also, when deciding on my plan, it seemed the longer I spoke to the phone rep, the more deals she was able to find me....So get friendly with whoever you speak to. :) I actually have the extension and name of the very nice lady who helped me out, so PM me if you want me to get you her info.

Feel free to shoot me any other questions you may have as I've been a very long time TWC customer and have had just enough time to get to know all about what I'm dealing with on the FIOS front now. So I say -- unless you absolutely NEED one of those channels they don't offer in HD, make the jump with no hesitation.

Scott: Many, many thanks for your very detailed reply. This is exactly the kind of info that I was looking for. As we get closer to the install date, I will definitely PM you for that rep's contact info.

I currently have 2 TiVos and 1 TWC Cisco HD-Dvr. I will likely keep the same set up with FIOS.

Scott: Many, many thanks for your very detailed reply. This is exactly the kind of info that I was looking for. As we get closer to the install date, I will definitely PM you for that rep's contact info.

I currently have 2 TiVos and 1 TWC Cisco HD-Dvr. I will likely keep the same set up with FIOS.
One more bit of info -- with FIOS you can get the MR-DVR setting (TWC has this as well) that will let you share your programs across your DVRs. Pretty nifty and I think $4.99/month. You could get rid of your Tivos then....

Scott

Scott: Many, many thanks for your very detailed reply. This is exactly the kind of info that I was looking for. As we get closer to the install date, I will definitely PM you for that rep's contact info.

I currently have 2 TiVos and 1 TWC Cisco HD-Dvr. I will likely keep the same set up with FIOS.

One more thing -- pricing-wise, they have some great deals now. I believe I'm paying $139 for the Ultimate Triple Play package. This is guaranteed for 2 years w/o signing a contract. They also knocked $10/month off of that for the 1st 2 years because my wife has a Verizon cellphone plan and the discount is to combine the bills. And they had some crazy offer that "Installation is usually free, but if you pay the $25 installation fee, we'll send you a $75 visa giftcard after 60 days of service". Sounds like I'm up $50 on that one, so I took it.

I think they also have some sort of $200 discount that can be applied to an iPhone purchase for new customers going on right now.

Being that I had wired phone service from another provider, combining the cost of my old wired phone service plus my old TWC bill, I'm now saving on the order of $100 a month! (Only guaranteed for the 1st 2 years of course).

So I recently had FIOS installed and they gave me the "new" style remote -- the one with only 2 power buttons, but there was no way I could program the volume control on this remote to control the volume on my Amp (the AUX button was gone). So I ordered the "old" style remote with the AUX and CD player buttons on top from Verizon for $10.....

...which leaves me with a barely-used (2 weeks!) extra "new" style remote. If you're out there and want one of these, you can have it for free if you want to swing by my building on the UWS (or I guess I could bring it to work in the Times Square area if you prefer). My building has a 24 hour doorman so I don't even have to be home to leave it for you.

PM me if interested.

I also have a very well worn Time Warner remote (also 4 button) that served me well for many years which is also useless to me if you're interested.

I can't believe they asked you to pay $10 for the older style remote that had one power button on top. My girlfriend recently had FIOS installed and I simply walked over to an installer loading up one of their vans in my Lincoln Towers complex and he gave me two of the older one button remotes for nothing. I would call back and demand a $10 credit!

Does anybody have a clear QAM channel list for FIOS? I haven't been able to find one in this thread.

And is it possible to tune clear QAM channels without paying for the "FIOS TV Local" package? Can I just put a splitter on the coax cable that they use to hook up the router to the ONT and connect it to my existing coax wiring? Or is there some switch they actually flip somewhere to enable TV service?

I'm not looking to steal service. I just want the local broadcast networks (which are free anyway) and would prefer not to have to set up an antenna or monkey around with returning their free DVR after the year-long triple-play promo (which costs about the same as getting internet+phone alone, and can't be ordered without some sort of STB).

Currently I have RCN internet-only service and we get all the local channels in HD by plugging our TV into our coax, which suits us just fine. But we're moving to a new apartment and I'd rather have FIOS for better upstream internet.

Does anybody have a clear QAM channel list for FIOS? I haven't been able to find one in this thread.

And is it possible to tune clear QAM channels without paying for the "FIOS TV Local" package? Can I just put a splitter on the coax cable that they use to hook up the router to the ONT and connect it to my existing coax wiring? Or is there some switch they actually flip somewhere to enable TV service?

I'm not looking to steal service. I just want the local broadcast networks (which are free anyway) and would prefer not to have to set up an antenna or monkey around with returning their free DVR after the year-long triple-play promo (which costs about the same as getting internet+phone alone, and can't be ordered without some sort of STB).

Currently I have RCN internet-only service and we get all the local channels in HD by plugging our TV into our coax, which suits us just fine. But we're moving to a new apartment and I'd rather have FIOS for better upstream internet.

No u can't steal local channels by ordering Internet only. The tv part of FiOS comes on a different fiber wavelength than the data so the ONT blocks the tv wavelength if u don't order it. Btw you're committing theft of service of rcn local channels. Just because u can get the same channels with an antenna doesn't mean it comes free thru fios,rcn,or time Warner.

No u can't steal local channels by ordering Internet only. The tv part of FiOS comes on a different fiber wavelength than the data so the ONT blocks the tv wavelength if u don't order it. Btw you're committing theft of service of rcn local channels. Just because u can get the same channels with an antenna doesn't mean it comes free thru fios,rcn,or time Warner.

is not theft of service if the wire is inside your home. only if you order service then you hack it.

I live in a section of Queens which has had FIOS for some time. I have resisted switching from TW (even though Verizon sends me mail urging me to switch about twice a week) fot the following reasons:

1. The most important - the lack of star ratings on movies on the prgram guide. I watch a lot of movies and the lack of ratings makes the task of choosing which ones to record, out of the hundreds offered at any one time, extremely difficult. The ratings are not always in line with my tastes but they do provide a vital aid in eliminating bad ones.

2. The lack of picture in picture (PIP) in the DVD. I like to watch spoting events with the PIP on so I know when to switch back and forth to the event when the commercials come on.

3. The Verizon website does not list all the different charges the way the TW site does. I can't tell just what I will be paying without giving my address which will no doubt subject me to more junk mail or even phone calls from Verizon.

4. Last - and certainly not least - I am deeply concerned with customer service. I have Verizon landline phone service. The service went out twice in the past two years and each time it took over a week until it was repaired. The fault was with an outside wire both times. Lacking my phone for over a week was bad enough but also having my internet and tv out for that length of time is a nightmare.

Barry H

I live in a section of Queens which has had FIOS for some time. I have resisted switching from TW (even though Verizon sends me mail urging me to switch about twice a week) fot the following reasons:



So what’s your point?

To address your issues....

As far as the PIP is concerned, that was a killer for me. I was a constant PIP duel tuner viewer with TW. But when they changed from Passport to Navigator it didn’t work as well (lacking buffers etc.) so it was never the same. Regardless, with Fios and no PIP I adapted. I hope they will give it to us down the road but I am surviving without it.

As far as the star system is concerned, there is an additional information key on the remote to see more about the program. I never put much value in TW’s rating system. If you want a quick rating on a movie probably the best source that I am aware of is Rotten Tomatoes. Just type in on your computer search bar the name of the movie followed by Rotten Tomatoes and click on the link. There’s a 0 to 100 ratings system with a bunch of professional and semi pro reviews to read if you desire more opinions. Try it. I use it all the time when I am unfamiliar with a movie.

Verizon runs new fiber to the house so perhaps the problem you had with your phone would be unrelated to the television and Internet service.

As a customer, their web site is extremely concise. I have all of the information available to me regarding my billing with taxes etc. The reality is, you will pay a lot less for a lot more with Fios than with TW.

Barhow...where in queens are you? You're damn lucky. I envy you. :(

I would still like to know what my monthly bill would be for the services I have in mind. If I give my home address the site says "After you use this site, Verizon may contact you with information about our products and services, including special offers and promotions". I get enough junk mail as it is.



I live in South Bayside.

As a recent switchover from TWC to FIOS I feel pretty qualified to comment on this thread:

As far as the PIP is concerned, that was a killer for me.

Yeah, I used to use PIP quite a lot, but have been getting by just fine without it. Generally the "Last" button swaps you back to what's on the other tuner....and the buffer seems to generally work fine on the Motorola box. (You're only in trouble if a recording kicks in on your 2nd tuner!)


As far as the star system is concerned, there is an additional information key on the remote to see more about the program. I never put much value in TW’s rating system.

Actually, I also REALLY miss the star rating system. It helped me catch a lot of truly interesting/low-key movies I'd otherwise have just blown past. (Though when TWC still had Passport, they used to list the Director in the description but that got lost when they switched to Navigator, and that helped me just as much as the star rating). The best I can do now is make a note of something that I'm not sure of and check the IMDB, which I find to be relatively useful.

I saw on the FIOS idea forums someone suggested that they show star ratings for movies, but the reply from the FIOS people was that they were considering a system where other FIOS users can rate movies (this is already in place on the VOD programs) and you'd be able to see that. But that's exactly what I DON'T want because all of the most popular movies (ala Transformers) will undoubtedly be the highest rated.

The star ratings that TV Guide has (or had?) and most newspapers have are (I believed) compiled from some survey of varied critics' reviews. Generally if a movie was 3 1/2 stars or more it was likely a must-see for me, and that worked out pretty well.

Anyway, I do miss this alot. I would be pretty happy if FIOS build a widget for IMG that would allow you to click an extra button and see the IMDB review page onscreen. :)


As a customer, their web site is extremely concise. I have all of the information available to me regarding my billing with taxes etc. The reality is, you will pay a lot less for a lot more with Fios than with TW.
Agreed -- In the end, I hardly care how my charges break down when they are SO MUCH lower than TWC's and I am getting SO MUCH more value for my money!

My building finally has fios service available. I've been doing some research and I've discovered that Verizon sometimes uses a combination of a common area ONT and VDSL rather than having an ONT plus fiber installed in each apt. This is usually because the building doesn't want the extra installation work and allows service to be offered the existing coaxial and copper wiring. See this thread on the Verizon forums:

http://forums.verizon.com/t5/FiOS-Internet/What-is-Speed-Limit-for-FIOS-MDU-Multi-Dwelling-Unit-20-5/td-p/157648

The service consequence is that internet speeds are, depending on the equipment, limited to 20/5 or 30/5 speeds. An apt set up this way won't be able to get full speeds of either the 25/25 or 35/35 fios internet. I suspect my building will be the VDSL install so I'm out of luck with getting anything beside 15/5 which is disappointing. I'm curious whether other people in apt buildings had individual ONT installed in their apt or whether Verizon went the VDSL route. And if the latter, does your service max out at 20/5 or 30/5 even if you're on the higher speed options?

My building finally has fios service available. I've been doing some research and I've discovered that Verizon sometimes uses a combination of a common area ONT and VDSL rather than having an ONT plus fiber installed in each apt. This is usually because the building doesn't want the extra installation work and allows service to be offered the existing coaxial and copper wiring. See this thread on the Verizon forums:

http://forums.verizon.com/t5/FiOS-Internet/What-is-Speed-Limit-for-FIOS-MDU-Multi-Dwelling-Unit-20-5/td-p/157648

The service consequence is that internet speeds are, depending on the equipment, limited to 20/5 or 30/5 speeds. An apt set up this way won't be able to get full speeds of either the 25/25 or 35/35 fios internet. I suspect my building will be the VDSL install so I'm out of luck with getting anything beside 15/5 which is disappointing. I'm curious whether other people in apt buildings had individual ONT installed in their apt or whether Verizon went the VDSL route. And if the latter, does your service max out at 20/5 or 30/5 even if you're on the higher speed options?

I know about 5 ppl with fios in manhattan and they all have desktop ONT, not vdsl. One person in peter cooper village, other in Archstone Clinton which I believe is very close to you.

I know about 5 ppl with fios in manhattan and they all have desktop ONT, not vdsl. One person in peter cooper village, other in Archstone Clinton which I believe is very close to you.

Yep, I have the full mini-ONT in my apartment and 35/35 speeds

My midtown-east building management is negotiating with Verizon on FIOS installation. AIUI, FIOS Internet access is through a separate (non-TV) fiber wavelength. If a building selects a common ONT and not fiber to each apartment, limiting Internet bandwidth, wonder if that also puts restrictions on the TV bandwidth, perhaps PQ or the number of channels? -- John

Everybody I know with FIOS in the Lower East Side coops along Grand St (Seward Park, East River, etc.) has an ONT in their apartment. We had ours installed last week and they put a massive wall-mounted ONT in our closet. We only got the 15/5 internet, but I know people in my building with 25/25.

Thanks for all the responses. The Clinton Archstone is a few blocks south of me but it's a different management group so I hesitate to extrapolate too much from proximity (my building is managed by Durst). I think Verizon's preference is to do the full fiber pathway but it's entirely up to whether building management will allow it. It seems most buildings have agreed which is maybe a sign the installation work isn't too cumbersome? I did an online chat with Verizon tech support and the tech indicated he thought my building is set up as a VDSL install. I guess the only way to find out for sure is during installation. Thanks again to all for the feedback!

And I don't believe a common ONT setup degrades TV quality. Fiber is still run to the common ONT and from the common ONT, coaxial cabling connects to each apartment. Apts with individual ONT also use coaxial to connect from the ONT to the TV.

My midtown-east building management is negotiating with Verizon on FIOS installation. AIUI, FIOS Internet access is through a separate (non-TV) fiber wavelength. If a building selects a common ONT and not fiber to each apartment, limiting Internet bandwidth, wonder if that also puts restrictions on the TV bandwidth, perhaps PQ or the number of channels? -- John

Only restriction it puts on tv is video on demand since that comes thru the data wavelength

Verizon reps were in my building today to sign up residents. It turns out Verizon won't be using a fiber/VDSL combo as I feared but neither will it placing individual ONTs in each apt. The reps said a common ONT that connects with the existing wiring would be installed on each floor but it wouldn't be paired with VDSL nor limit internet speeds. 25/25 or 35/35 would be fully available. Not sure exactly how this work but I'm pleased faster internet speeds are available although I opted to sign up for 15/5.

Verizon reps were in my building today to sign up residents. It turns out Verizon won't be using a fiber/VDSL combo as I feared but neither will it placing individual ONTs in each apt. The reps said a common ONT that connects with the existing wiring would be installed on each floor but it wouldn't be paired with VDSL nor limit internet speeds. 25/25 or 35/35 would be fully available. Not sure exactly how this work but I'm pleased faster internet speeds are available although I opted to sign up for 15/5.

35/35 rocks -- that's what I went for Triple Play Ultimate

Verizon reps were in my building today to sign up residents. It turns out Verizon won't be using a fiber/VDSL combo as I feared but neither will it placing individual ONTs in each apt. The reps said a common ONT that connects with the existing wiring would be installed on each floor but it wouldn't be paired with VDSL nor limit internet speeds. 25/25 or 35/35 would be fully available. Not sure exactly how this work but I'm pleased faster internet speeds are available although I opted to sign up for 15/5.

Actually that isn't so bad although I am never a big fan for sharing equipment. The two boxes that they did install in my apartment did take up space. Most people that did opt for FIOS in my building placed the boxes in a hall closet located close to their front door which they also had to install a grounded outlet in.

I recently switched to 35/35 and there is no comparison to the original 15/5 I originally had.

new program guide


FiOS TV customers in the Buffalo, Syracuse and Albany, N.Y., areas, along with those in the Harrisburg, Pa., region, are the first to get the powerful new upgrades, effective immediately. All other FiOS markets are scheduled to receive the upgrade during the coming months.


http://www.youtube.com/user/verizon?feature=mhum#p/u/6/iqQSE3TpbS8

Fios was installed in my apartment on Wednesday. Installation took a while because the tech didn't bring a Cablecard that was listed on my order and had to retrieve it. Nevertheless, once everything was up and running, the TV and internet services seem to be fine.

Not fine is Verizon's customer support. I've only had fios service for four days now but I am seriously thinking of canceling it and re-installing my TWC equipment because of Verizon billing and support, which has almost uniformly been rude, incompetent and dishonest. I've been forced to deal with these folks because my HBO and Cinemax never got switched on (I was offered a free, three month promotional trial period for the two channels). For three days, they've assured me that the channels would be live by day's end. Today, I was told the order for those channels was canceled yesterday - without explanation or notice - and that there was now a problem restoring the order because the system was slow but that the channels could be added if I was willing to pay a monthly fee. This is nothing more than a sleazy bait-and-switch. I think I am going to cancel fios and never deal with these folks again except to file a complaint with the regulatory authorities. I have had my technical problems with TWC but they never tried to pull a fast one on me.

Peter, was it vdsl or ONT install?

Hi nyctveng,

It wasn't VDSL and from what I can see, they didn't install an ONT in my apt either. I wasn't at my apt during the install so it's possible I've missed the equipment but I don't see anything in my closet or anywhere else. What they did do is replace the faceplate for my coaxial wall outlet with one that has both coaxial and ethernet plugs. Coaxial and ethernet cables now run from the outlet to Verizon's Actiontec router/modem and my internet service is being routed over the ethernet cable, not the coaxial. I had read Verizon's default install was to send internet over the coaxial but apparently, that's not the case for my building. I believe when my building was built 6 years ago, ethernet cabling was built into the walls. I think Verizon is using those cables to avoid having to use VDSL or install individual ONTs in each apartment and rely on a common ONT installed on each floor. I selected the 25/25 internet speed plan and I get 30/25 results on speedtest.net. I'm definitely not restricted to VDSL's maximum 5 mbits upload.

Coworker of mine in stuyvesant town had a billing issue that couldnt get settled over phone but was able to resolve it in FiOS store, maybe worth a shot.It's easier for Verizon to be a-holes over the phone than face to face.

Fios was installed in my apartment on Wednesday. Installation took a while because the tech didn't bring a Cablecard that was listed on my order and had to retrieve it. Nevertheless, once everything was up and running, the TV and internet services seem to be fine.

Not fine is Verizon's customer support. I've only had fios service for four days now but I am seriously thinking of canceling it and re-installing my TWC equipment because of Verizon billing and support, which has almost uniformly been rude, incompetent and dishonest. I've been forced to deal with these folks because my HBO and Cinemax never got switched on (I was offered a free, three month promotional trial period for the two channels). For three days, they've assured me that the channels would be live by day's end. Today, I was told the order for those channels was canceled yesterday - without explanation or notice - and that there was now a problem restoring the order because the system was slow but that the channels could be added if I was willing to pay a monthly fee. This is nothing more than a sleazy bait-and-switch. I think I am going to cancel fios and never deal with these folks again except to file a complaint with the regulatory authorities. I have had my technical problems with TWC but they never tried to pull a fast one on me.

Thanks for the suggestion. Are there even any FIOS stores in Manhattan? In any case, I decided to let sleeping dogs lie. I could have fought for it and ultimately gotten the service I was promised but it would have involved many many more hours dealing with billing. A couple months of premium channels wasn't worth the hassle.

Overall, FIOS has been okay. I do miss the breadth of HD channels available on TWC and TWC's straightforward channel tiers, especially since there's little chance of Verizon matching it soon. But I haven't experienced any of TWC's maddening technical glitches. My Tivo is also much more stable now that it isn't paired with an SDV adapter anymore. The HD picture quality is good, basically indistinguishable from the OTA HD feed for the broadcast channels. When it comes to the cable HD channels, I don't think it's noticeably better than TWC (SD channels may be a different story). The internet service is as advertised and consistent at any hour of the day; no dip during peak night or weekend hours. It's even over-provisioned; I get 30 mbps download, 5 above the advertised speed of 25/25. And my monthly bill is $70 less. All in all, I gave up a number of HD channels in return for stable service, faster internet, lower prices and FAR crappier customer service. Verizon is not all milk and honey but the switch has been worth it for me.

All in all, I gave up a number of HD channels in return for stable service, faster internet, lower prices and FAR crappier customer service. Verizon is not all milk and honey but the switch has been worth it for me.
You hit the nail on the head. Luckily I have yet to need to deal with customer service. I do notice a significant picture improvement on SOME cable channels -- CNN-HD seems to be head and shoulders above TWC. Some of the movie channels seem to be better quality to me as well. And the benefits of having a few HD channels that TWC does not offer -- the HDNets and Epix almost outweigh the HD channels I'm missing (BBC America, MSG-HD, Ovation were the only ones I ever care about that are not carried yet by FIOS).

Peter -- apparently a solution is coming to the missing HD channels (a switchover at least partially to MPEG4 delivery) and some "insiders" claim it's coming soon, but "soon" at Verizon's glacial pace may mean in 3 months, a year, 2 years, or never.

I'm excited to see that my building is getting wired for FIOS. I never expected it to happen, as I was led to believe that VZ had stopped FIOS expansion in NYC. Anyway, I plan to dump TWC the day FIOS gets activated. I have a couple questions for those who already have it. First, I currently have not set top box on my bedroom TV, since between analog and clear QAM, I'm getting enough for a secondary TV. I know that FIOS is all digital, so there won't be any analog channels, but how much is on clear QAM? Should I plan to get a basic STB for the bedroom? Also, what model DVR is currently being supplied for FIOS in NYC? Does it work with an external drive? Thanks for any help you can provide.
Jeff

I'm missing (BBC America, MSG-HD, Ovation were the only ones I ever care about that are not carried yet by FIOS).


I would love to see BBC America available in HD as I love their content.
Case in point, their recent Luther mini series was awesome!!!

I'm excited to see that my building is getting wired for FIOS. I never expected it to happen, as I was led to believe that VZ had stopped FIOS expansion in NYC. Anyway, I plan to dump TWC the day FIOS gets activated. I have a couple questions for those who already have it. First, I currently have not set top box on my bedroom TV, since between analog and clear QAM, I'm getting enough for a secondary TV. I know that FIOS is all digital, so there won't be any analog channels, but how much is on clear QAM? Should I plan to get a basic STB for the bedroom? Also, what model DVR is currently being supplied for FIOS in NYC? Does it work with an external drive? Thanks for any help you can provide.
Jeff
I signed up on March and got a Motorola 7232 w/500Gb internal drive.

We will be able to attach an ESata hard drive after the latest release of Verizon's IMG software, which apparently the entire rest of the country now has except for NYC and New England (and it's supposed to hit us the day before Thanksgiving on the off chance that they actually stick to their schedule). Currently up to 2TB hard drives are supported.

Don't know anything about the QAM situation though.

As someone pointed out to me when I happily dumped TWC for FIOS, this is a MUCH more active board for your questions, and there is a lot of depth of knowledge here:
http://www.dslreports.com/forum/vzfiostv

I'm excited to see that my building is getting wired for FIOS. I never expected it to happen, as I was led to believe that VZ had stopped FIOS expansion in NYC. Anyway, I plan to dump TWC the day FIOS gets activated. I have a couple questions for those who already have it. First, I currently have not set top box on my bedroom TV, since between analog and clear QAM, I'm getting enough for a secondary TV. I know that FIOS is all digital, so there won't be any analog channels, but how much is on clear QAM? Should I plan to get a basic STB for the bedroom? Also, what model DVR is currently being supplied for FIOS in NYC? Does it work with an external drive? Thanks for any help you can provide.
Jeff
Also note that the situation with MSG-HD (i.e. that the Dolans are refusing to provide the HD feed for the MSG network channels to FIOS) is reportedly close to being worked out, so one last reason SOME folks have to keep TWC seems to be going away soon.

I'm excited to see that my building is getting wired for FIOS. I never expected it to happen, as I was led to believe that VZ had stopped FIOS expansion in NYC. Anyway, I plan to dump TWC the day FIOS gets activated. I have a couple questions for those who already have it. First, I currently have not set top box on my bedroom TV, since between analog and clear QAM, I'm getting enough for a secondary TV. I know that FIOS is all digital, so there won't be any analog channels, but how much is on clear QAM? Should I plan to get a basic STB for the bedroom? Also, what model DVR is currently being supplied for FIOS in NYC? Does it work with an external drive? Thanks for any help you can provide.
Jeff

Local networks and access channels are in clear QAM

I'm very excited that my building in the UES of Manhattan just announced we are getting FIOS by the end of the month. I'm really looking forward to dumping TWC. I do have a few questions for Manhattan residents who have FIOS, as I understand that there were initially some issues about getting FIOS to highrise buildings:

1. Can I assume that FIOS will include both high speed internet and FIOS TV, or is the service offering limited in Manhattan?

2. Does the Manhattan installation include the built-in MoCA (using Actiontec modems) that others have reported? That would make it sooo much easier to get reliable internet connectivity to my Blu Ray and Apple TV.

3. Is the 50/5 plan the fastest internet speeds available, or is there a higher tier for FIOS internet?

Thanks in advance for any information!

1) I think Verizon has always offered TV and internet (and phone) when it's rolled out service.

2) The Verizon installation in my high rise building is coaxial and ethernet cables both connected to a Actiontec MI424WR, Revision F router. The coaxial cable carries the TV signal and the internet service comes over the ethernet. I have my own router hooked up into the Actiontec that I use to provide a wireless signal as well as for additional ethernet ports. I believe what Verizon installs varies from building to building so it may be different for you.

3) 50/5 is the top tier of internet service in NYC. There is a 150/35 tier but it's only offered in other parts of the country and even where it is offered, it seems difficult to get.

1) I think Verizon has always offered TV and internet (and phone) when it's rolled out service.

2) The Verizon installation in my high rise building is coaxial and ethernet cables both connected to a Actiontec MI424WR, Revision F router. The coaxial cable carries the TV signal and the internet service comes over the ethernet. I have my own router hooked up into the Actiontec that I use to provide a wireless signal as well as for additional ethernet ports. I believe what Verizon installs varies from building to building so it may be different for you.

3) 50/5 is the top tier of internet service in NYC. There is a 150/35 tier but it's only offered in other parts of the country and even where it is offered, it seems difficult to get.

Some areas where FiOS is built out where no franchise for tv exists, Internet and phone only are offered. Staten island had internet and phone only before tv franchise was approved.

1) I think Verizon has always offered TV and internet (and phone) when it's rolled out service.

2) The Verizon installation in my high rise building is coaxial and ethernet cables both connected to a Actiontec MI424WR, Revision F router. The coaxial cable carries the TV signal and the internet service comes over the ethernet. I have my own router hooked up into the Actiontec that I use to provide a wireless signal as well as for additional ethernet ports. I believe what Verizon installs varies from building to building so it may be different for you.

3) 50/5 is the top tier of internet service in NYC. There is a 150/35 tier but it's only offered in other parts of the country and even where it is offered, it seems difficult to get.
My experience in Manhattan is the same:
1. I got the Triple Play with wired phone (not internet phone), Internet service, and TV. Also, if you have a Verizon cellphone you can save even a bit more by combining your billing.
2. I got the same exact router as Peter Lee.
3. I would personally say that the 30/30 plan is more important to me than the 50/5. My wife and I both do a tremendous amount of uploading, so the 30M upload in the 30/30 plan is far more important to me than the 50/5 (with paltry 5M upload speeds!) offered by the "top" plan.

I have found that I am saving about $100(!)/month versus my comparable plan from Time Warner, and am getting FAR faster internet service and more premium movie channels from FIOS.

Thanks for the replies. I'm keeping my fingers crossed that the FIOS installation in my building does not use VDSL. I also found a FIOS plan on Verizon's website that offers 50MB Down and 20MB up. Has anyone seen this offering before?

Thanks for the replies. I'm keeping my fingers crossed that the FIOS installation in my building does not use VDSL. I also found a FIOS plan on Verizon's website that offers 50MB Down and 20MB up. Has anyone seen this offering before?

Correction: I was wrong when I said Verizon offered a 50/5 plan. I got that confused with my former TWC wideband internet which is 50/5. Sorry.

I just entered my Manhattan address zip code 10019 on Verizon's site and the top internet tier that comes up is 35/35. But when I do a google search for "Verizon Fios 50/20", I am taken to a Verizon page that advertises the 50/20 tier and it appears I am able to start ordering it. Maybe it would reject my order as unavailable if I tried to complete it? I guess the best way for you to confirm whether or not 50/20 is available is to speak to Verizon sales.

Additional info: Wikipedia and a Verizon press release announcing the launch of 150/35 service

http://en.wikipedia.org/wiki/Verizon_FiOS#Internet_access

http://www22.verizon.com/investor/new_verizon_fios_internet_launches_consumers_into_.htm

say that 50/20 is only available as a standalone order; it is not available as part of a bundle combining internet with TV and/or phone. The top tier for bundled is 35/35. It seems like if you're willing to pay for 50/20, it is available to you.

Thanks for the replies. I'm keeping my fingers crossed that the FIOS installation in my building does not use VDSL. I also found a FIOS plan on Verizon's website that offers 50MB Down and 20MB up. Has anyone seen this offering before?
You can be quite sure that your install will be exactly the same as ours. I'm sure they're rolling out the same equipment across all of their Manhattan installs.

According to those on the DSL Reports forum, the FCC rejected Cablevision's appeal on 11/10 and mandated the delivery of MSG-HD by 11/24. Happy Thanksgiving!

http://www.fcc.gov/document/verizon-telephone-cos-et-al-v-madison-square-garden-lp-et-al-1

http://forums.verizon.com/t5/Verizon-at-Home/Game-On-MSG-channels-in-HD-arrive-on-FiOS-TV/ba-p/379481

In case anyone is interested FIOS is also expanding their service in office buildings throughout Manhattan. 1400 Broadway on the corner of 38 Street has just announced that FIOS is available throughout the building. This is a huge improvement for people using T1 lines.

http://forums.verizon.com/t5/Verizon-at-Home/Game-On-MSG-channels-in-HD-arrive-on-FiOS-TV/ba-p/379481

Game on! Everyone should have it turned up over the next few days.

:cool:

LETS GO RANGERS

Hey everyone. New to the FiOS boards, switching over from Cablevision on Long Island. If there anything I should know at the start? Having it installed this tuesday, all 3 services. FiOS has been available in our area since 2005, but we are just now switching. About time!

Hey everyone. New to the FiOS boards, switching over from Cablevision on Long Island. If there anything I should know at the start? Having it installed this tuesday, all 3 services. FiOS has been available in our area since 2005, but we are just now switching. About time!

All you really need to know is that it blows Cablevision away. Welcome aboard. It will be easier to ask Q's once you have it and have specific questions. You really shouldn't have any issues other than learning some new channel #'s.

All you really need to know is that it blows Cablevision away. Welcome aboard. It will be easier to ask Q's once you have it and have specific questions. You really shouldn't have any issues other than learning some new channel #'s.

Sounds good to me! I do have 2 questions.
I've seen all their material with a grey motorola cable box, but I believe there is also a black one. Is that a newer/better one, and if so, should I try to get that?
Also, I know the install process back when FiOS first rolled out was a terrible multi-day process. How long does an install take these days?
Thanks!

How long does an install take these days?
Thanks!
From my experience, and with the home owners I've talked to, it takes about 6 hours but you know how these things vary. Good luck, it is great.

One last question. If it best to call Cablevision beforehand and tell them to cancel a date in the future, or is it best to wait for FiOS to install and then cancel?

One last question. If it best to call Cablevision beforehand and tell them to cancel a date in the future, or is it best to wait for FiOS to install and then cancel?Get your new instal first and then as the guy is leaving call and cancel CV. :D That's the way I did it with TWC. No problems or hassles.

But for peace of mind and to be sure your phone number transitions properly call CV now and see what they say. ;) I'm sure their retention department will offer you the world to stay-- since now that MDGHD is available on Fios-- they must have an incentive program in place to keep subs.

Who knows, maybe it will be wise to stay with them in the financial sense-- but don't do it with a contract.

By the way here are other good threads to check out
http://www.avsforum.com/avs-vb/showthread.php?p=21368138#post21368138

http://www.dslreports.com/forums/all

Cablevision actually called me today, confirming that my phone number was being pulled out. I then informed them that I would be moving all 3 services, and then the begging to stay with them began. I didn't hear any of it.
I finally got to tell them how I hate them as a company and that they are so very behind in their cable boxes. Funniest part is that half way into the call, our modem lost the connection and the call dropped! lol

Cablevision actually called me today, confirming that my phone number was being pulled out. I then informed them that I would be moving all 3 services, and then the begging to stay with them began. I didn't hear any of it.
I finally got to tell them how I hate them as a company and that they are so very behind in their cable boxes. Funniest part is that half way into the call, our modem lost the connection and the call dropped! lol

Telling them how much u hate them may not be the smartest thing to do before your number gets ported over properly to FiOS. The person u spoke to could "accidentally" mess it up.

Telling them how much u hate them may not be the smartest thing to do before your number gets ported over properly to FiOS. The person u spoke to could "accidentally" mess it up.

I was very clear with him that it was nothing personal, obviously, and that if they updated their awful cable boxes, I would return one day. I wrote that in more of a harsh way than the actual conversation happened.

Sounds good to me! I do have 2 questions.
I've seen all their material with a grey motorola cable box, but I believe there is also a black one. Is that a newer/better one, and if so, should I try to get that?
Also, I know the install process back when FiOS first rolled out was a terrible multi-day process. How long does an install take these days?
Thanks!
If you are getting a DVR, try to get the Motorola QIP-7232 (the black one) as opposed to the QIP-7216 (the silver one.) The 7232 has a 500GB hard drive for recordings, as opposed to the 160GB hard drive in the 7216. Stay the hell away from the QIP-6416 (also silver, but has yellow-red-white RCA jacks on the front panel next to the USB port).

If you are getting a standard receiver, look for the QIP-7100-P2 (black) or QIP-7100-P1 (silver). Stay away from the QIP-6200 (silver w/ RCA jacks).

Note that the latest software update (version 1.9) is not available in Long Island yet. Among other things, it enables the eSata port on the back of the 7-series boxes. The eSata port allows you to connect an external hard drive, up to 2TB in capacity, to supplement the existing DVR recording capacity.

Version 1.9 also introduces a new look to the guide and menus, with 16:9 support on 7-series boxes.

There is no official release date for version 1.9 in NYC/LI, but it is speculated to be early next month. Verizon has been notorious for delaying its release, so it's best not to rely on any speculated release dates.

I have found that I am saving about $100(!)/month versus my comparable plan from Time Warner, and am getting FAR faster internet service and more premium movie channels from FIOS.

i'm in long island and looking to make the move to fios, but i don't see the savings you guys speak of

at the mom i have all 3 services
cable is the silver package, regular speed net, and 2 sep. phone numbers.. along with 3 cable boxes.. my bill is $204 a month. when i price fios online, the cost is $184, but u have to add taxes/fees, which no one seems to know.. or they know, just dont want to tell you..

i gotta believe the fees are 20+ bucks , so where is the savings??

Hey everyone!
Had the install today, and it went so-so.
The tech had no issues wiring us up, but he could not get a connection going. A few hours later, we find out that the central office had our wire, or light, on the wrong rack. So we got that resolved and everything is up and running.
Then we left for a while, and all our services went down! Had to call back and they said something got screwed up int he install database and had to be reset.
All is well now. Just came here to ask how to get 1.9, but that was already answered! Too bad, I would have wanted that now.

ust came here to ask how to get 1.9, but that was already answered! Too bad, I would have wanted that now.Any day now :rolleyes:;)

Well, enjoy the great picture and the tons of included VOD channels. :) The 500 GB hard drive should keep you going for a while. :cool:

How many HDs does the NYC FIOS have now? The triple-package NYC promotion page, for BEST/Ultimate HD, says 135 HDs, at $119.99 with two-year signup. That's with permanent no-charge multiroom DVR , free router, and 50/20 mbps Internet. I'd need ~$6/mo security software is all. But the signup pages suggest it's still ~105 HD channels. A FIOS chat person wrote the difference is from other Premium channels, but I'd understood Premiums are included in that ~$120 first month charge (plus taxes). Thanks for any up-to-date info. -- John

EDIT: Verizon FIOS chat folks only gave me links to outdated (June 11) HD lineups but after more digging the Nov 11 pdf channel lineup for Ultimate HD, apparently cookie-linked for NYC (Manhattan), shows ~131 HDs if you include 40 Premium channels. Perhaps the optional sports channels brings up the count a bit.

EDIT2: My order confirmation form also shows "Movie Completer Ultimate HD," which a Verizon phone rep said, for the downstate NY region, means various premium movie channels are included with Ultimate instead of additional subcriptions--as one channel lineup implies for a $80 triple-play offer mailed to me from Verizon.

♫ I have a structered settlement and I want 1.9a now ! ♫ (to the tune of JG Wentworth)

♫ I have a structered settlement and I want 1.9a now ! ♫ (to the tune of JG Wentworth)

:p:D

Tweet from verizon: :"Coming soon, new channel guide IMG 1.9 to NY/MA/RI. Check out all the new features here *******/f8gAwX"

"soon" is pretty vague though.

Its extremely vague. I pinged them back to ask what that meant, but I didn't get a response. Don't hold your breath.....

Its extremely vague. I pinged them back to ask what that meant, but I didn't get a response. Don't hold your breath.....

This, from Mark in the Moto 7232 thread, Jan 4th. He usually seems to be on target :

Not normal and fix is coming in 1.9.1 slated Q1 this year after DAC 5 gets 1.9a next week.
Work around is to do what "sangs" said or hit Last and Last again on your remote or if that does not work play a recording, stop it, and you will be able to trick play your program you could not before.

Cool, next week sounds good. But are we already getting an outdated version?

Cool, next week sounds good. But are we already getting an outdated version?
It would appear so.:(

was ready to make the switch from CV to fios... at new years saved my order on the website (79.95 +++), forgot about it, went on line yesterday to confirm it, and find that offer no longer valid, and the online chat person said nothing they can do, so guess stuck with CV until...if ..a similar offer comes up..

was ready to make the switch from CV to fios... at new years saved my order on the website (79.95 +++), forgot about it, went on line yesterday to confirm it, and find that offer no longer valid, and the online chat person said nothing they can do, so guess stuck with CV until...if ..a similar offer comes up..
Verizon mailed me that offer in late Jan. But wanted more HDs, so picked the "best" option among several triple-play options, along with their Ultimate HD ( post/edits above (http://www.avsforum.com/avs-vb/showpost.php?p=21381657&postcount=1147)). Took about 4 chat sessions to pin down costs and channel count, but finally confirmed for a mid-Jan install. Guess you need the final confirm online to lock offers in ahead of time. With my computer apparently cookied for NYC-area offers, went to Verizon's main site to study details of three triple-play options. Picked the ~119/mo offer (2 yr commit) vs current ~$184 triple-play from TWC, which has required occasional premium channel drops to keep cost <$200.

Verizon tweeted at least 4 times today about 1.9 coming to NY/MA/RI, so I would imagine it should be this week as we heard.

1.9 has been deployed to NY/MA/RI as of 4:30 this morning.

It looks like I got the upgrade this morning, but as of now I seems that I have lost my recorded content on the DVR along with all my scheduled programs. I don't know what happened. I guess a call to their support is in order.

Also got the update overnight. My DVR recordings are still there, thankfully. I found it odd that there was no message saying that there was an update on screen, just an option to select between 4x3 and 16x9. Might be confusing to some people.

It's going to take a little getting used to, the low contrast between text and background in the DVR and VOD screens, but I do like it.

One annoying thing that's fixed, the 2-3 sec delay when pressing "pause" for the first time on a newly selected ch, is now about a sec. That was making my wife nuts.

My recordings are also still intact. I didn't see any option, on either of our 2 dvr's, to select 16X9 or 4X3 when first received.

Edit: one other nitpick. When there is a sceduled recording, and you view that in the guide, the red dot indicator has now been reduced to a pinhead.

Got the update this AM as well. Seems to be working well, including my new 2TB external eSata drive (which was by the way SUPER easy to install, as opposed to when I had the same installed on my Time Warner box, which seemingly took voodoo magic to get working!)....

Just FYI, Showtime Anytime (http://www.showtimeanytime.com) is now available to FiOS users.

Seems like it only streams in SD though. Which is a shame.

Verizon mailed me that offer in late Jan. But wanted more HDs, so picked the "best" option among several triple-play options, along with their Ultimate HD ( post/edits above (http://www.avsforum.com/avs-vb/showpost.php?p=21381657&postcount=1147)). Took about 4 chat sessions to pin down costs and channel count, but finally confirmed for a mid-Jan install. Guess you need the final confirm online to lock offers in ahead of time. With my computer apparently cookied for NYC-area offers, went to Verizon's main site to study details of three triple-play options. Picked the ~119/mo offer (2 yr commit) vs current ~$184 triple-play from TWC, which has required occasional premium channel drops to keep cost <$200.
Yep, that's about the offer I got about 11 months ago -- the ultimate triple play bundle. But there was a cool additional offer where they sent me a $300 visa gift card after 60 or 90 days of successfully paid bills if I paid for my installation instead of getting a free install. Seems like something you might want to investigate, John.

FIOS internet speeds continue to blow me away. Downloads are comparable to TWC, but the upload speeds are in another universe entirely.

Yep, that's about the offer I got about 11 months ago -- the ultimate triple play bundle. But there was a cool additional offer where they sent me a $300 visa gift card after 60 or 90 days of successfully paid bills if I paid for my installation instead of getting a free install. Seems like something you might want to investigate, John.

FIOS internet speeds continue to blow me away. Downloads are comparable to TWC, but the upload speeds are in another universe entirely.
Yes, vaguely recall some Visa card offer in the promotions but not sure it's included in my order confirmation. Is the gift card good for any products or only from Verizon stores? [Checked your eBay link but not sure I follow.]

Hope to see (mid-Jan) a bps boost with the 50/20 in my package, at least for routine downloads. Not sure if TWC's temporary 'burst speed' for big downloads would be comparable at all. Mentioned elsewhere it was disappointing to learn my building was apparently wired for 50 Mbps maximum (confirmed by a Verizon rep)--although that's likely more than adequate for routine HD/Internet service. -- John

Yes, vaguely recall some Visa card offer in the promotions but not sure it's included in my order confirmation. Is the gift card good for any products or only from Verizon stores?
No, it's an actual Visa gift card that you can use like a credit card in any store. Pretty sweet, really -- free $300 (well, $200+ if you subtract the install cost). You should definitely call back and get the CSR to add to your order.

Hope to see (mid-Jan) a bps boost with the 50/20 in my package, at least for routine downloads. Not sure if TWC's temporary 'burst speed' for big downloads would be comparable at all. Mentioned elsewhere it was disappointing to learn my building was apparently wired for 50 Mbps maximum (confirmed by a Verizon rep)--although that's likely more than adequate for routine HD/Internet service. -- John
I got the 30/30 "Ultimate" and it is awesome. I was seeding a torrent (of something legit!) last night and saw upload speeds of 3+Meg. With TWC, I used to max out at 60k uploads, and then 90k when I got the "turbo boost". That is a HUGE upgrade. My wife who loves to post videos from her HD Flipcam has seen things that used to take hours to upload to YouTube go down to minutes. It's really orders of magnitude better.

Got the update this AM as well. Seems to be working well, including my new 2TB external eSata drive (which was by the way SUPER easy to install, as opposed to when I had the same installed on my Time Warner box, which seemingly took voodoo magic to get working!)....

Scott, what brand HD and case did you install ?

Scott, what brand HD and case did you install ?
I got this Western Digital 2TB eSata drive from NewEgg in October when we were originally slated for 1.9 install in NYC (though it doesn't seem to be in stock these days):
Western Digital AV-GP WD20EURS 2TB 64MB Cache SATA 3.0Gb/s 3.5" Internal Hard Drive -Bare Drive

The Western Digital AV model drives are optimized for video streaming applications.

And I used an enclosure that I had been using when I had an external drive connected to my Time Warner box -- can't recall the details. Will get that info for you later and post here.

Good choice....I agree that an AV drive is the way to go.

Did you format it exFat ?

Good choice....I agree that an AV drive is the way to go.

Did you format it exFat ?
Nope, I didn't do anything to format it -- I just let the DVR take care of it. It was recognized and formatted instantaneously.

You were right...that was easy.

Enclosure info ??

Hi all,

New FiOS customer in Staten Island here and this forum has been a great help with getting me up to speed. So here is my story and I hope this helps someone on the fence about making the switch.

Background:
Time Warner cable and Roadrunner customer since 1998. Upgraded to HD service in 2004 when I got my Panasonic TH-42PHD7 (remember those?). I even purchased two HDMI cards for the plasma to prepare for the future. Who knew I wouldn't take advantage of both ports until 8 years later when I got a BluRay player and now FiOS?

Time Warner HD was great. I had a Pace box with a DVI output but I used the component outputs. I was happy with the HD channel choices including BBC America HD. This was one of the handful of channels I watched since my TV viewing declined and web surfing increased over the years. The influx of reality TV shows only added to my lack of viewing.

Anyway, with the start of 2012, Time Warner had another price increase and it pushed my monthly bill past a point I was willing to pay for what I was using it for.

FiOS order
Verizon was running a Triple-Play special with free multiroom DVR at the end of the year so I went online to sign up. After entering my address, the choices that showed up were overwhelming. Fortunately live chat was available and was helpful in walking me over some of the trouble spots.

There was a small one line dialog box where you could click month-to-month service or a 2-yr commitment. The default is month to month and that caused a ton of confusion since the pricing and features offered were different between the month to month and 2-yr deals.

No DVR for me since it was an extra $16 a month vs. $6 a month for the normal HD box. The "free-DVR for life" offer never appeared on my online order and was replaced with a $300 Visa gift card. Since my order was placed, I've learned that the free DVR was probably for the SD box and because I wanted HD, this wasn't made available during the online signup. No big deal for me.

After finalizing the order, installation was schedule for two weeks out.

Installation
VZ sent and email confirmation two days before the install and the installer showed up at 9AM on the dot. My wiring is overhead so it was very simple for him to run a new fiber line from the hand-off on the street pole. It's interesting to see that the tech didn't splice any fiber in the field (I work in the computer field and am familiar with fiber & Cat 5 wiring) but instead coiled the excess (and there was a lot!) in the ONT that was installed on the side of the house.

One hole was drilled and cable run to the interior provide the power and battery backup run needed for the ONT on the outside. The installer reused the COAX that was run into the house from the initial Time Warner installation 15 years ago. Once in the house, we kept the COAX splitter from Time Warner.

One Coax run went to the set top box and the other to the Actiontec wireless router. I have my own Netgear dual-band wireless router and range extenders that I wanted to reuse by piggybacking on the new VZ router but that is a story for another time.

The whole install took around two hours and soon enough my TV was up and running. I was hoping for one of those new black STB's that you see in the ads but all he had in the truck was a refurbed QIP-6200 for non-DVR customers. I'm sorry to say but that ugly silver thing barely fit in the cabinet and I had a gut feeling that I wasn't getting the latest & greatest.

For my digital voice, a new cross connection was run from the FiOS ONT over to my old external Bell Atlantic box (remember them?) to reuse the phone wiring in the house. Outside of setting up a new voicemail box, the phone service just works, nothing fancy.

Upgrades
The TV, Internet and now digital phone were now all up and running. I knew from this site that a new menu system, v1.9, was just pushed out to all the boxes. I confirmed that my STB was running v1.9. However, the TV guide was still in ugly standard def 4:3 and was relatively slow even compared to the old Time Warner interface. I had no comparison to the old menu system since I had never seen it. Oftentimes I would have to press the remote buttons a few times because I wasn't sure of the box accepted the command or was just slow in responding. I became an expert in looking for the blinking light at the front of the box to confirm that my remote input was accepted.

Well this wasn't going to do even though my picture quality was superb. I hatched a plan to visit the local FiOS office and see if I could pull off an exchange for the QIP 7100 P2, which is the latest box.

I was the first person in line at 9AM this morning at the local FiOS office with a list of excuses all ready to go to try to convince the rep to exchange my STB. Turns out I didn't need any of them because as soon as I said exchange and QIP 7100, the rep said "Sure thing!".

The sleek new box took about 10 minutes to self install and download whatever it needed but WOW, what a difference with the response and look of the on screen guide. The guide is now in HD 16x9 to show more listings at a glance and the displayed characters are SHARP. Scrolling is fast, so fast in fact that I find myself going past things and need to backup. This is with the same standard remote control that I though was broken or low on batteries with the older box.

OK, that's all for now and I'll spend the weekend exploring all the new features and channels. The one bad thing about this FiOS upgrade is that I'm looking at my 8-year old 42" 720p plasma and thinking of an upgrade. I can't believe I paid over $400 for two HDMI ports in 2004 when I can get a whole new 1080p screen for not much more.

Now I await the next adventure when the first bill arrives...

Hi all,

New FiOS customer in Staten Island here and this forum has been a great help with getting me up to speed. So here is my story and I hope this helps someone on the fence about making the switch.

Glad to see you're enjoying your new service, and that you were able to swap the 6200 for a 7100 box.

Do be sure to check out the features and functions available to you on MyVerizon.com (http://myverizon.com). It is quite comprehensive and allows you to manage practically every aspect of your FiOS service; so much so that you will probably never have to actually call Verizon again. You can even cancel all of your services online if you choose.

anyone else notice that the logos for MSG HD and MSG Plus HD disappeared? (channel 578 and 580)

anyone else notice that the logos for MSG HD and MSG Plus HD disappeared? (channel 578 and 580)

Yup! how odd

Both our 7232's rebooted during the night, but no new messages describing a change. Anyone else ?

BTW, I've found that the recordings time extender doesn't work. I thought I'd try it during the Australian Open because the scheduled broadcast is always "short"

I tried extending it both manually and for the "series". No joy either way. Tried extentions of 30min, 90 min and 2 hrs. None worked on both our boxes. Anyone else ?

Our only other complaint, besides those voiced by others, is that when you press the info button, the info disply is way too short. If more than a short sentence ,no way can it be read. Too bad there's no user setting for it. :(

Rangers are on MSG 2 in HD on ch. 579 on FiOS

Are channels 664 and 665 pixelie for anyone else? It affects at least 2 of our TVs. Thanks!

Are channels 664 and 665 pixelie for anyone else? It affects at least 2 of our TVs. Thanks!

Yes I'm getting the same for 570 (espn) 589 (nbatv) 576 (yes) 578 (MSG) annoying as hell

Yes I'm getting the same for 570 (espn) 589 (nbatv) 576 (yes) 578 (MSG) annoying as hell

Those channels are clear for me, AFIK. Verizon just called me and has me test out another channel on that set of freqency, lifetime movie network. It was also pixelated. They are sending a tech on monday.

BTW, I've found that the recordings time extender doesn't work. I thought I'd try it during the Australian Open because the scheduled broadcast is always "short"

I tried extending it both manually and for the "series". No joy either way. Tried extentions of 30min, 90 min and 2 hrs. None worked on both our boxes. Anyone else ?

My 7232 time extensions work okay for series (NYC). As a last step, recall you must press the 'right' arrow key and then 'OK' to Save all series settings. Forgot setting it here for the tennis open, but it was so long (almost 6 hours) that the 2-hr max extension would have missed the last part of the 5th set. I FFWD parts of my recording, then tuned in live, only missing the 4th set. Haven't studied all the menu options but just now couldn't spot a setting for extending an upcoming show set for DVRing. -- John

Thanks John... I don't recall whether or not I did the "save". Possibly not.
I'll have to try it again.

However, as it turned out it, was a good thing I didn't. For the men's final I just recorded every show scheduled after the end of broadcast time, including the Sun 9am rebroadcast (which, of course, turned out to be live continuation) Must have been a bummer for those that tuned in expecting to see the beginning of the match. So, we did get to see it complete....great match btw.

I do have a curiousity question. When you delete a recording, the % disc space remaining increases accordingly. Going into deleted items and restoring it decreases the % accordingly. Logically, if the show remains on the hard drive, that shouldn't happen. So where is it being restored from? Kind of like VOD or what?

Hi I'm switching to fios next week just wanted to know as for the dvr boxes which one should I request I heard there is for hd a 500g and 300g I'm gonna try to the 500g is there a brand I should request thx

Hi I'm switching to fios next week just wanted to know as for the dvr boxes which one should I request I heard there is for hd a 500g and 300g I'm gonna try to the 500g is there a brand I should request thx
You want the Motorola 7232.
There's a thread dedicated to that model : http://www.avsforum.com/avs-vb/showthread.php?p=21528926#post21528926

Hi I ordered fios tv only no Internet but I was told there still use there router to send info to the guide to the boxes , I guess they transfer there info into the cables just wanted to know how it works when at this time only getting the tv side

Hi I ordered fios tv only no Internet but I was told there still use there router to send info to the guide to the boxes , I guess they transfer there info into the cables just wanted to know how it works when at this time only getting the tv side
Yep, video-on-demand and the guide data are delivered over I/P so you need a router for FIOS TV. If you're not getting FIOS internet, you're missing out, as their speeds and value well surpass any of the other providers in the area.

Yep, video-on-demand and the guide data are delivered over I/P so you need a router for FIOS TV. If you're not getting FIOS internet, you're missing out, as their speeds and value well surpass any of the other providers in the area.

Sounds good can't wait to get it and say goodbye too twc , maybe I will add Internet after I get it going one question I already have my own router but this also has a modem/router does it also have so I can pw protect or can I see use my netgear router ?

Sounds good can't wait to get it and say goodbye too twc , maybe I will add Internet after I get it going one question I already have my own router but this also has a modem/router does it also have so I can pw protect or can I see use my netgear router ?
Yes, both -- you can configure the router, change passwords, etc. And you can also piggyback your netgear router onto it if you want. There are guides out there on how to do this.

Hey Scott, you never did say what esata enclosure you're using ??

Hey Scott, you never did say what esata enclosure you're using ??
Ha, you're right. Will check tonight. :)

Thanks Scott...btw, do you know the answer to the last paragraph in post #1183 above ?

Thanks Scott...btw, do you know the answer to the last paragraph in post #1183 above ?
Yes, I do. The "deleted" items in the deleted folder are not actually deleted until the space is needed. Once the space is needed, they are ejected from the DVR one by one. So the "free space" calculations count the items in the deleted folder as "free" even though they're technically still there. And if you "undelete" them they just move them back from the deleted list and recalculate the free space. No magic, it's just some minor slight of hand under the hood....

ah ha. Thanks for the explanation, makes sense.

The order I placed yesterday :

Me : Hello, I'd like to take advantage of the free, 90 day promotion for the multi room dvr feature.

CSR : Sure, I can help you with that.

Me: Great and be advised that the 2 stb's I have are both 7232's, so all I need is the activation.

Put on hold for a few min while she enters the info.

CSR: All set, it will take betwee 15min and 2 hrs before it's functional.

Me: Terriffic, thank you , good bye.

Pretty straightforward, right? Wrong! Today, still not activated. Telephoned and the autromated system tells me that the installation is scheduled for March 1st. WTF?

Contact tech support and was told that the order the CSR entered was for a new stb and 2 digital adapters and that I should contact the order dept to cancel it and reorder. How can one person make such an absolute mess out of a simple order like this?

Called again and was told by a csr "let me see if I can cancel it". Put on hold for 5 min and then was disconnected. Still not cancelled.

Lesson, especially for those new customers. Don't ever, and I mean ever, contact Verizon unless absolutely necessary.

Update : was on hold now for 30 min after being told the order can't be cancelled and requesting a supervisor. :mad: Supervisor not available, supposedly will call me back.

Update#2 : Never heard from the super.

[QUOTE=
Lesson, especially for those new customers. Don't ever, and I mean ever, contact Verizon unless absolutely necessary.[/QUOTE]

wow... score one point for CV... maybe CV pic qty, net speeds aint quite as good as fios, i find their customer service A+

Does anyone know how to get information from Verizon on when FIOS will be available after fiber is installed in a building? Verizon installed fiber into the basement of my apartment building on October 26. I spoke with the Verizon installation supervisor while they were installing it, and confirmed with him that it was indeed fiber for FIOS. He said it usually takes a couple of months before it becomes available to residents. Since then I have heard nothing from Verizon. I've called them, and their phone CSR's know nothing. Having had FIOS before moving to NY, I can't wait to dump TWC, particularly with my rate having just increased by $25.

Does anyone know how to get information from Verizon on when FIOS will be available after fiber is installed in a building? Verizon installed fiber into the basement of my apartment building on October 26. I spoke with the Verizon installation supervisor while they were installing it, and confirmed with him that it was indeed fiber for FIOS. He said it usually takes a couple of months before it becomes available to residents. Since then I have heard nothing from Verizon. I've called them, and their phone CSR's know nothing. Having had FIOS before moving to NY, I can't wait to dump TWC, particularly with my rate having just increased by $25.

I have twc but as of thursday I will have fios yes I cant wait in my building they wired everything like in a week and then like 2 weeks later they were taking orders ..

I'm getting fios on wednesday tripleplay question I live in a apartment just wanted to know do they need to do any installation in my closet or all they need add is the router

It depends on how your apartment building is wired. If they've wired your apartment with fiber throughout, then they will need to install a fiber ONT in your apartment, usually in a closet somewhere.

If, on the other hand, your apartment building uses fiber to a distribution box in the basement or on your floor, with coax to your apartment, then all they will need to install is a router in your apartment.

It depends on how your apartment building is wired. If they've wired your apartment with fiber throughout, then they will need to install a fiber ONT in your apartment, usually in a closet somewhere.

If, on the other hand, your apartment building uses fiber to a distribution box in the basement or on your floor, with coax to your apartment, then all they will need to install is a router in your apartment.

O ok I know they have a box in the garage and a box on each floor of the incinerator room

Well I have fios since Wednesday and love it, I have the 6416 box but for hd not alot of room for storage , and as for Internet I'm suppose to get 50/20 bit on wifi I get like 12-14 up and down .
Question I notice on the Verizon router that the Internet light blinks often why is that ? Thx

Well I have fios since Wednesday and love it, I have the 6416 box but for hd not alot of room for storage , and as for Internet I'm suppose to get 50/20 bit on wifi I get like 12-14 up and down .
Question I notice on the Verizon router that the Internet light blinks often why is that ? Thx
How in the heck did you get a 6416 ? They're long gone and a 7 yr old model.
If you really have that model, march down to the local Vz store and swap it (@N/C) for the current model 7232 (500gb HDD). Here's a list of Fios stores : Click (http://www22.verizon.com/residentialhelp/fiostv/general+support/account+issues/questionsone/98777.htm)

How are you measuring your net speed ? The best site for measuring speed is : http://www.speedtest.net/.
The 2 NJ servers will give the best results. My rated speed is 25/15 and I test higher on both numbers.

Router blinking lights is normal. Don't know why, they just do.

How in the heck did you get a 6416 ? They're long gone and a 7 yr old model.
If you really have that model, march down to the local Vz store and swap it (@N/C) for the current model 7232 (500gb HDD). Here's a list of Fios stores : Click (http://www22.verizon.com/residentialhelp/fiostv/general+support/account+issues/questionsone/98777.htm)

How are you measuring your net speed ? The best site for measuring speed is : http://www.speedtest.net/.
The 2 NJ servers will give the best results. My rated speed is 25/15 and I test higher on both numbers.

Router blinking lights is normal. Don't know why, they just do.

It's the 6416-2 Space on it sux maybe 20-25 hrs of hd and they said they dont carry the 7232 500 g on store

It's the 6416-2 Space on it sux maybe 20-25 hrs of hd and they said they dont carry the 7232 500 g on store
Call another store. When I swapped mine last August, in Hauppauge, the 7232 was all they carried and they had a ton of them.

They stated that the 6416 was finished, so if you got one, it is most certainly refurbished.

Hey Scott, you never did say what esata enclosure you're using ??

Ha, you're right. Will check tonight. :)
2+ weeks later.....Scott, is that enclosure made of Unobtaniun or what ?

2+ weeks later.....Scott, is that enclosure made of Unobtaniun or what ?:D too funny.

Question on a dvr recorded show what does the symbol mean to the left of the show which looks like a + in a shield thx

Question on a dvr recorded show what does the symbol mean to the left of the show which looks like a + in a shield thx
It means that you selected "save until I delete" on that recording.

BTW, did you check your internet speed on that site I linked you to?

It means that you selected "save until I delete" on that recording.

BTW, did you check your internet speed on that site I linked you to?

Yea from nj I'm getting 21/17 wifi

It means that you selected "save until I delete" on that recording.

BTW, did you check your internet speed on that site I linked you to?

Yea the nj server I'm getting 21/17 on wifi

2+ weeks later.....Scott, is that enclosure made of Unobtaniun or what ?

:)

Sorry. Here is the one that I've got:
http://www.newegg.com/Product/Product.aspx?Item=N82E16817145660

Oh terrific Scott, you waited so long they discontinued it :D

Seriously though, it looks like a quality enclosure compared to the Rosewill.
Info states up to 750gb, but I guess you were able to get the 2tb to work no problem.

Oh terrific Scott, you waited so long they discontinued it :D

Seriously though, it looks like a quality enclosure compared to the Rosewill.
Info states up to 750gb, but I guess you were able to get the 2tb to work no problem.

Yeah I previously had a Rosewill, but it died on me after a couple of years and I replaced it with this one. Frankly this case had been sitting in my closet since I jumped ship from Time Warner about a year ago....just waiting for Verizon to enable eSata. I had a 320G drive in there previously and just swapped it out for a nice 2TB.

Reading the specs, the data transfer rate seems to be a bit low. And I have seen occasional picture/sound glitching on my setup (but not sure if it's the same glitching that other FIOS customers have been complaining about with IMG1.9?), so I'm tempted to by a different eSata enclosure with a faster data transfer rate. eSata enclosures are pretty cheap and easy to come by.

Oh terrific Scott, you waited so long they discontinued it :D

Seriously though, it looks like a quality enclosure compared to the Rosewill.
Info states up to 750gb, but I guess you were able to get the 2tb to work no problem.

BTW -- they seem to have more updated enclosures that they're making today if you search for them. Just emailed their tech support to find out what the max eSata data transfer rate for my old model is....

Question. I have watchespn and hbotogo apps on my iPhone but when I entered my username and pw for fios it said I have to subscribe and go to the online store. How do I get it too work thx

BTW -- they seem to have more updated enclosures that they're making today if you search for them. Just emailed their tech support to find out what the max eSata data transfer rate for my old model is....
Well since this came up, I bought a brand new (updated) Rosewill enclosure and sure enough, my random dropouts and pixellations (in my limited testing last night) seem to have gone away. They were semi-frequent (a few an hour) with the previous enclosure which apparently had an inferior slower eSata interface.

It took me all of 5 minutes in a painless procedure to swap the drive from the old enclosure to the new and my 7232 handled everything flawlessly, not losing any of the previous recordings I made...

Thanks for the update Scott.....I was leaning towards the Rosewill as well.
Seemed like a good value @ Newegg's pricing.

Question: I have fios for a little over a week now , I have the watchespn , hbo & Max app but after I put in my user Id and pw for fios I get a message : to watch this video you need to subscribe to fios tv

O ok I know they have a box in the garage and a box on each floor of the incinerator room

Are you sure that they actually ran fiber to each of the floors...or is it possible they only finished the pathway build out? The process of installing the conduit and boxes is done by verizon subs. Once that work is complete your building will go into the queue for the verizon workers to actually pull the fiber through the pathways from the basement up through the risers to the box on each floor. Unfortunately, having worked with Verizon to install FiOS in several buildings I have learned that there is often a 3 to 6 month period (or even a year in isolated cases) between the subs completing their pathway work and the actual verizon crews starting their work to pre-wire the building and turn the property up at the central office so that residents can sign up for service.

Well I replaced my 6416 and now I have the 7232 question how many hd hours does it hold my 6416 was only holding 20 hrs

Hi I wanted to know if you know this answer. I am interested in ordering the wresltemania on ppv this Sunday April 1st. My question is I have 3 dvr boxes so I want t watch it on all 3 live and also record on each one . I'm I able to use my remote and Order on each box wit only getting charged once since it's on the same channel 1001. I was told if I do it on line it will show up on each box live but if I try to record the event it will say you have to purchase even tho you did , hope you know the answer thx I UAE to have twc and let let you do it remotely and record and only get charged once as long it's on the same channel and time

Well I replaced my 6416 and now I have the 7232 question how many hd hours does it hold my 6416 was only holding 20 hrs

In my estimation it should hold ~75 hours of HD content. Of course you can now attach an external drive to add up to 4 times that amount of space...

In my estimation it should hold ~75 hours of HD content. Of course you can now attach an external drive to add up to 4 times that amount of space...

Hi I added 7232 and I'm very happy can you please todays question about the ppv thx Scott

Hi I added 7232 and I'm very happy can you please todays question about the ppv thx Scott
Sorry....I have never done PPV on FIOS, so can't help

O ok I also have apps on my iPad and iPhone that don't work saying I have to have fios tv when I do watchespn, hbotogo and maxgo I'm able to login in and then i get that message . On my xbox watchespn works werid

O ok I also have apps on my iPad and iPhone that don't work saying I have to have fios tv when I do watchespn, hbotogo and maxgo I'm able to login in and then i get that message . On my xbox watchespn works werid
The ESPN app on Xbox only provides access to video highlights and ESPN 3. Those services only require you to be connected to an affiliated ISP (you do not need pay-TV service to receive them.) So it doesn't ask for your username and password; just being on the right ISP is enough to get you in.

The WatchESPN app on iOS also provides access to ESPN, ESPN2, ESPNU and Buzzer Beater. For those networks, you are required to have TV service with your ISP, so they ask you to log-in with your ISP in order to confirm that. If you do not log in with your ISP, but it is affiliated, you can still watch ESPN 3, but you won't be able to watch ESPN, ESPN2, ESPNU or Buzzer Beater.

The ESPN app on Xbox only provides access to video highlights and ESPN 3. Those services only require you to be connected to an affiliated ISP (you do not need pay-TV service to receive them.) So it doesn't ask for your username and password; just being on the right ISP is enough to get you in.

The WatchESPN app on iOS also provides access to ESPN, ESPN2, ESPNU and Buzzer Beater. For those networks, you are required to have TV service with your ISP, so they ask you to log-in with your ISP in order to confirm that. If you do not log in with your ISP, but it is affiliated, you can still watch ESPN 3, but you won't be able to watch ESPN, ESPN2, ESPNU or Buzzer Beater.

I do have fiostv and hbo and cinmax But all the same problem my user id and pw work so After I login in it says I have to subscribe

I see that's added for the MLB extra inning hd3,4 and 5 channels but it should be free until the 15 but it says you have to subscribe I think that's because it was added later on , on the first day that's 1472-1475 channels

FiOS install is scheduled for May 7th...very excited! What's the latest router I should be asking for when the installer arrives?

FiOS install is scheduled for May 7th...very excited! What's the latest router I should be asking for when the installer arrives?

You have no choice, you have to take what they give you. There is a newer router (w/1GB ethernet) for the highest level of internet service they offer (150/35), but everyone else gets the older one (w/100 MB ethernet connections)

You have no choice, you have to take what they give you. There is a newer router (w/1GB ethernet) for the highest level of internet service they offer (150/35), but everyone else gets the older one (w/100 MB ethernet connections)

Hmm I have the ml424wr

You have no choice, you have to take what they give you. There is a newer router (w/1GB ethernet) for the highest level of internet service they offer (150/35), but everyone else gets the older one (w/100 MB ethernet connections)

Nope. Just had FIOS TV reconnected and they installed the "I" revision of the router - with GB ports and N. Still on the 50/20 plan too.

Just got FiOS installed today with 35/35 internet and was given a Rev. I.

I was rather disappointed in that they gave me 2 QIP-6416 boxes.

Just got FiOS installed today with 35/35 internet and was given a Rev. I.

I was rather disappointed in that they gave me 2 QIP-6416 boxes.

My guy came with one of those. I told him politely that I wanted the 7232. He went back to the warehouse and got one. Every FIOS tech I've had the pleasure of doing business with has been first-rate - and I mean that sincerely.

Just got FiOS installed today with 35/35 internet and was given a Rev. I.

I was rather disappointed in that they gave me 2 QIP-6416 boxes.

Oh, lucky you -- I have the Rev. G router & 35/35 plan. I wonder if mine were to somehow go wonky they would send me a Rev. I at this point?

There was a time about 6 months ago you'd only get a Rev. I router with the 150/35 plan

My guy came with one of those. I told him politely that I wanted the 7232. He went back to the warehouse and got one. Every FIOS tech I've had the pleasure of doing business with has been first-rate - and I mean that sincerely.

My installer mentioned that they didn't have any available. I went ahead and but the bullet. Ordered two 7232's online at $39.99 each.

I'm already noticing a HUGE difference in PQ from TWC.

I'm already noticing a HUGE difference in PQ from TWC.

Yes, the difference was striking when I first got mine hooked up as well. I'd never go back to TWC by choice.

Yes, the difference was striking when I first got mine hooked up as well. I'd never go back to TWC by choice.

I'm a huge TWC hater but I have to say that, recently, I've noticed a huge improvement in the stability and quality of it.

You have no choice, you have to take what they give you. There is a newer router (w/1GB ethernet) for the highest level of internet service they offer (150/35), but everyone else gets the older one (w/100 MB ethernet connections)

What I've heard, and others here seem to confirm, is that if you ask the installer for the latest router, he'll often comply. And "I" is the latest, preceded by by "G"...both with gigabyte ports. "F" is apparently the same but without gigabyte ports. So I'll ask for "I" and see what happens.

Also, it appears from the online order status that the DVR will be a 7232. If not, I'll also ask about that.

What I've heard, and others here seem to confirm, is that if you ask the installer for the latest router, he'll often comply. And "I" is the latest, preceded by by "G"...both with gigabyte ports. "F" is apparently the same but without gigabyte ports. So I'll ask for "I" and see what happens.

Also, it appears from the online order status that the DVR will be a 7232. If not, I'll also ask about that.

you'll get whatever is in the installer's truck, hopefully will be the latest and greatest

Ordered an upgrade on Thursday for two QIP7232's. Both were delivered today.

Had trouble activating one of the boxes, called Customer Service and had it fixed within 30 minutes. So far VZ customer service has been great.

FiOS was installed today...took about 4 hours total. I got the 7232 DVR and the Rev I router. According to the installers, that's pretty much all they provide on new installs. What surprised me the most? The size of the battery backup is huge! We have three phone lines so they installed an ONT that can accommodate up to eight lines and that's why, according to the installers, the battery backup is so large.

One question. They took the router instructions. Is it possibly to get in and rename the SSID and edit the key?

FiOS was installed today...took about 4 hours total. I got the 7232 DVR and the Rev I router. According to the installers, that's pretty much all they provide on new installs. What surprised me the most? The size of the battery backup is huge! We have three phone lines so they installed an ONT that can accommodate up to eight lines and that's why, according to the installers, the battery backup is so large.

One question. They took the router instructions. Is it possibly to get in and rename the SSID and edit the key?
Yes, you can hit 192.168.1.1 in your browser to get to the admin panel. You need the password though. If you search on the net there is a straightfoward way to reset the router password (though I can't remember it right now). I've gone in and changed lots of things in the router.

FiOS was installed today...took about 4 hours total. I got the 7232 DVR and the Rev I router. According to the installers, that's pretty much all they provide on new installs. What surprised me the most? The size of the battery backup is huge! We have three phone lines so they installed an ONT that can accommodate up to eight lines and that's why, according to the installers, the battery backup is so large.

One question. They took the router instructions. Is it possibly to get in and rename the SSID and edit the key?

Do u in live in apt or house? Just wondering if they are installing those mini desktop ONTs (presumably with smaller battery) outside of Manhattan.

FiOS was installed today...took about 4 hours total. I got the 7232 DVR and the Rev I router. According to the installers, that's pretty much all they provide on new installs. What surprised me the most? The size of the battery backup is huge! We have three phone lines so they installed an ONT that can accommodate up to eight lines and that's why, according to the installers, the battery backup is so large.

One question. They took the router instructions. Is it possibly to get in and rename the SSID and edit the key?

Hold the reset button on the back of the router for 10 seconds. Once the router has booted back up (the globe light should go on), immediately go to 192.168.1.1 and enter the following login: admin/password.

I got the 7232 DVR and the Rev I router.

Has anyone out there attempted to exchange the old Rev. (was it F or G?) router for a newer one? I wonder what the official Verizon line is on that.

1G ethernet (vs 100M) and the upgraded wireless specs would be nice.

Do u in live in apt or house? Just wondering if they are installing those mini desktop ONTs (presumably with smaller battery) outside of Manhattan.

I live in an apartment building in Manhattan.

Here's the install in my apartment:

Here's the install in my apartment:

Wow you weren't kidding about the battery b/u being huge. Do you know what kind of ONT you would have got if you didnt need 3 phone lines?