I just got my Denon 3930CI and it was working fine for one week. Last night, the image froze in the middle of a movie but sound continued. I turned off the player and powered back on. It seemed fine afterthat. tonight, i put a movie in, it went to the movie main menu. I selected the sound option (DTS) and selected play movie and pressed play. The movie started but i still got the movie menu screen. i powered the player off again, now i get either absolutely no picture or a big red square in the middle of the screen. I am using the hdmi output and tried 480P/720P & 1080i which my Marantz accepts but still no image. I do not have component cables so i cannot really test it. I completely powered of the Denon and turned it back and and still the same. any ideas?

You can try reinitializing the unit. Look in the owner's manual for instructions.

I just got my Denon 3930CI and it was working fine for one week. Last night, the image froze in the middle of a movie but sound continued. I turned off the player and powered back on. It seemed fine afterthat. tonight, i put a movie in, it went to the movie main menu. I selected the sound option (DTS) and selected play movie and pressed play. The movie started but i still got the movie menu screen. i powered the player off again, now i get either absolutely no picture or a big red square in the middle of the screen. I am using the hdmi output and tried 480P/720P & 1080i which my Marantz accepts but still no image. I do not have component cables so i cannot really test it. I completely powered of the Denon and turned it back and and still the same. any ideas?I had image-freezing problems via HDMI w/ my first 3930CI. The other problem was the disc tray had difficult opening, and the unit wouldn't power off unless I used the hard power off. I had purchased it from a non-authorized dealer, and was able to return it for a refund. I then purchased a 2nd unit from an authorized dealer, and no issues at all.

Keep in mind if you do reinitialize, you may want to document all your settings (all of them), as they will be returned to factory default.

I did power off the unit completely, still did not recover. I reinitialized the unit, problem still remains... I guess it goes back to Denon....

I guess it goes back to Denon....too bad. However, you should get another [new] unit. Or I should say [Denon] should provide you another (new) unit- hopefully.

i have the 4306 and 3930ci, should i let the dvd player do the decoding for (dts or dolby) playing movies or let the 4306 do the job? what do u guys think?
if i set the speaker distance on the player when lpcm is turned on and set the distance on the reciever is that bad or doesnt make a difference? thanx chris

i have the 4306 and 3930ci, should i let the dvd player do the decoding for (dts or dolby) playing movies or let the 4306 do the job?


Connect them up via Denon Link and let the 4306 do the decoding etc.

Just realized my new 3930 has resume play - even after turning the units power off. I could swear my first 3930 player didn't offer this feature. Unless Denon has just implemented it. My new machine has March 2007 build date.
Anybody else notice this? Sure, and it's nothing new. My old 3910 (Sept 2004), 3930's predecessor, has it as well.

I did power off the unit completely, still did not recover. I reinitialized the unit, problem still remains... I guess it goes back to Denon....

This is very sad -- sorry to hear you are having this problem. I'm often relieved when stereo equipment breaks because if gives me the chance to upgrade. :)

But in this case, you haven't really had a chance to enjoy it. I hope it gets fixed quick!

I have my DVD-3930CI set to output at 1080p to a Panasonic 50PF9UK 1080p display. Everything was going well. I watched a few movies on it, and the scaling seemed to work fine. It didn't do any weird stretching. Today I tried popping in a DVD of an old animated show. It came up fullscreen and distorted. I had to set the DVD-3930CI to output at 480p to get it to look normal. Am I missing something here? If I set the DVD-3930CI to 1080p, isn't it supposed to just scale the pic? not stretch it in bizzare ways?

The 50PF9UK TV takes a 1080p input, but it doesn't let you do anything with it. Ie, its always full screen. You can't change the display mode like you can on other resolutions. When I set the DVD-3930CI to 480p I get the gray side pillars like I expect. I don't think its the TV doing the stretching.

Is there some kind of mode where I can just set it to 1080p and it won't stretch anything? I hate to keep toggling back and forth on different DVDs.

I have my DVD-3930CI set to output at 1080p to a Panasonic 50PF9UK 1080p display. Everything was going well. I watched a few movies on it, and the scaling seemed to work fine. It didn't do any weird stretching. Today I tried popping in a DVD of an old animated show. It came up fullscreen and distorted. I had to set the DVD-3930CI to output at 480p to get it to look normal. Am I missing something here? If I set the DVD-3930CI to 1080p, isn't it supposed to just scale the pic? not stretch it in bizzare ways?

The 50PF9UK TV takes a 1080p input, but it doesn't let you do anything with it. Ie, its always full screen. You can't change the display mode like you can on other resolutions. When I set the DVD-3930CI to 480p I get the gray side pillars like I expect. I don't think its the TV doing the stretching.

Is there some kind of mode where I can just set it to 1080p and it won't stretch anything? I hate to keep toggling back and forth on different DVDs.

Gray side pillars sounds like your display is putting them in. The 3930 does black side pillars. In the 3930, Check your setting for "Squeeze mode" in the video settings menu. Try "auto" for the 3930 to add the side pillars for non-widescreen media.

Gray side pillars sounds like your display is putting them in. The 3930 does black side pillars. In the 3930, Check your setting for "Squeeze mode" in the video settings menu. Try "auto" for the 3930 to add the side pillars for non-widescreen media.

Hmm... I tried this setting (I had it set to off) and it has some weird side effects.

1) The purple wallpaper that is shown when the player is stopped now has black side pillars. Is this how its supposed to be?

2) Yes, the 4:3 media now plays in non-stretched mode with black side pillars, but the picture is a bit odd... it has a 1/4" very bright black (brighter then the side pillars) vertical stripe on the left and right of the picture (between the picture and the side pillars):

<black side pillar><1/4" very bright black vertical stripe><picture><1/4" very bright black vertical stripe that has a bit of distortion on one edge><black side pillar>

3) when I play widescreen media with squeeze mode set to auto, it has this annoying thing of the purple wall paper being pillared, then when I press play, it jumps into being full screen for a second then the movie plays full screen. When I press stop, it jumps back to being pillared.

Any way around these issues?

It would be nice if there was somehow to always have the purple wallpaper wide screen. That would kill issues #1 & 3... but issue #2 is kind of a buzz kill with the weird 1/4" vertical bands and the distortion (which switching to 480p didn't cause).

Any setting I'm missing perhaps? I didn't mess with too many settings on the DVD-3930CI or my TV... I couldn't find a way to make the TV display black side pillars either. ARGH...

Sledge,

Relative the the thin strips of black, I am assuming that you are hooked up via HDMI ? This player has a quirk that the IRE black pedestal control in the "picture adjust" settings affects levels on the digital output as well. Make sure that you have set IRE to 0 and the black strips should go away. (I was able to get them to show up if I had set IRE to 7.5 )

I think the wallpaper ends up being pillared by design. Perhaps switch to the black ?

whoopie! i got my replacement 3930. my previous unit hdmi circuit failed. A friend of mine also had the same issue, i hope this is not going to be an issue with this model. i really wish the unit had a memory for playing back previous dvds like the sonys do. my last sony remembered the last 400 dvds played. i also wish that the unit would display 4:3 properly ALL of the time. it's a hit or miss, some work, some don't when the unit is set to auto..

Sledge,

Relative the the thin strips of black, I am assuming that you are hooked up via HDMI ? This player has a quirk that the IRE black pedestal control in the "picture adjust" settings affects levels on the digital output as well. Make sure that you have set IRE to 0 and the black strips should go away. (I was able to get them to show up if I had set IRE to 7.5 )

I think the wallpaper ends up being pillared by design. Perhaps switch to the black ?

Dang, it took me a while to find that menu :). Yeah, I'm hooked up via HDMI. I was using the STD setting. I had to set IRE to 0 AND Black Level to -5 to get the black strips to go away (the distortion on the edge of the picture also went away), but then the picture seemed very dark. I didn't have to make any picture adjustments when I switched the player to 480p mode.

I don't really watch 4:3 DVDs, so I guess switching to 480p mode for the once in a million times I do isn't such a big deal.

What picture corrections did you make on your setup?

I run with the IRE at 0 and with output YCbCr vs RGB. All else either default or sometimes +1 on the HF sharpness and enhancer. Odd that you had to set black level at -5. I assume you recalibrated your display settings after changing the IRE setting ?

I've not been very lucky with my attempts to get a working DVD-2930ci. I first bought one (a refurb) from Dakmart several months ago. It had problems with HDMI right out of the box. My Denon DVD-1920 works fine using the same cable as does my cable box, so it seemed clear that the 2930 was to blame.
I called Denon service to troubleshoot, and worked with a tech who agreed that the unit was bad. So on to Dakmart who arranged to have the unit shipped to a repair center in Chicago who was supposed to have replacement HDMI boards in stock. Turns out they didn't, so the unit languished there as they waited for the parts from Denon.
After three weeks, the unit was eligible to be sent to Denon's facility in Mahwa, NJ for reinspection and replacement. The unit spent a couple weeks there before a replacement unit was finally sent to me.
Once it came I hooked it up and checked out the HDMI connection. I was happy to find that it worked. Much to my disappointment the connection failed 48 hours later. Very depressing.
I'm really not looking forward to running though this process all over again especially since it seems I'm likely to get yet another busted unit after months of delay.
For those interested, here's what the failure looks like:
http://64.66.135.132/images/2930_snow.jpg

A few things I've learned from this are:
• Denon's repair/refurb operation is inefficient and ineffective
• Hope that you don't need to have your Denon product repaired (at least by Denon)
• Don't buy a refurbished Denon product

Please wish me luck as I try to get this resolved.

A few things I've learned from this are:
• Denon's repair/refurb operation is inefficient and ineffective
• Hope that you don't need to have your Denon product repaired (at least by Denon)
• Don't buy a refurbished Denon product

Please wish me luck as I try to get this resolved.It doesn't apply to just Denon. I had an A-stock Sony receiver that was repaired. It was never the same again. It basically became a B-stock item. Then, I imagined myself buying my own receiver as a B-stock item from a store... with a measly 90-day warranty for only a few buck less than an A-stock with a full warranty. All that work and time wasted to "try" to get it fixed is not worth the puny discount. That convinced me to never buy a B-stock item. There's a reason the warranty is 90 days. Good luck.

WOOHOOO. Just got my 3930 a few days ago! I'm curoius to what people are hooking these players up to what tv's? It'd be kinda cool to see what different sets are connected to the 3930?

Also, does anyone know from experience what sounds better with the 3930, using the 2ch output with a set of interconnects to the reciever in CD for CD's....OR running a digital coax cable from the 3930 to a reciever and set it STEREO for CD's? Help is greatly appreciated!

I'm using the 2 channel outs to my amp for CD play.

Your receiver would need to have excellent DACs to make it worth using the digital out.

thats what i was thinking. However the 3808 or 4808 would probably have pretty decent DACs when it comes out. Guess i'll experiment then.


..... now that i think of it, guess i'll just use denon link when they come out. That would be best i presume?

Denon link would certainly be most convenient. I agree, you should experiment.

It's strictly analog out to my 2 channel amp, and my receiver isn't d-link capable so I have no choice.

I use the 2 ch outputs on my 3930CI into my Anthem AVM 30. Sounds great.

thats what i was thinking. However the 3808 or 4808 would probably have pretty decent DACs when it comes out. Guess i'll experiment then.


..... now that i think of it, guess i'll just use denon link when they come out. That would be best i presume?That's what I'll do, assuming the DACs in the new AVR's are better than those in our 3930CI's. Right now I'm using 8 analog interconnects (6 for 5.1, and then 2 ch). Although, to be honest, I could not tell any difference when using DL3. In fact, oddly, it may have had a slightly preferred sound, but I didn't do any blind testing. Being stubborn, I'm using the analog over digital because the DACs in my player are better, so it SHOULD sound better!! :rolleyes:

I'm using 2ch analog OUT's from DVD-3930CI connected to my Yamaha RX-V2700, it sounds absolutely beautiful for stereo music (CD's).

I'm thinking the DAC's, on both sides, are very comparable in quality to each other (both the 3930CI and RX-V2700 use BurrBrown DAC's, don't know actual part No.'s).

Most likely the receiver is "holding back" the 3930.

larry

Are you implying it would be better to operate the DVD-3930CI as "transport" (using digital-coax OUT's) and use receivers DAC's?

Or should I move to higher-end pre-pro with better analog pre-amp section?

Are you implying it would be better to operate the DVD-3930CI as "transport" (using digital-coax OUT's) and use receivers DAC's?

Or should I move to higher-end pre-pro with better analog pre-amp section?

I'm not one to put words in other people's mouths but.....

I think he means the opposite. If you use the co-ax out into the Yamaha you are bypassing the Denon DACs. If those Denon DACs are better than what's in the Yamaha you are essentially holding the Denon back, not letting it show what it's capable of.

Personally my receiver/pre-pro would need to have pretty amazing DAC's for me to relegate the Denon to a transport only.

The Rang's got it. You need to exit the world of receivers before doing real comparisons with the player. Receivers make too many compromises to get all that stuff in one box. The 3930 would make a good start in the uprade process if you want to get more serious about audio.

larry

Personally my receiver/pre-pro would need to have pretty amazing DAC's for me to relegate the Denon to a transport only.that's why I'm using the 2ch analog OUT's from the 3930CI to the RX-V2700, to take advantage of the Denon's DAC's. It sounds very good overall (for an AVR pre-amp section).

However, I plan to switch to the new NAD T175 surround-processor once it is released (late summer/fall). I'm already using three NAD C272 amps (150W X 2 each), along with the Yamaha receiver (as pre-pro).

that's why I'm using the 2ch analog OUT's from the 3930CI to the RX-V2700, to take advantage of the Denon's DAC's. It sounds very good overall (for an AVR pre-amp section).

However, I plan to switch to the new NAD T175 surround-processor once it is released (late summer/fall). I'm already using three NAD C272 amps (150W X 2 each), along with the Yamaha receiver (as pre-pro).


Sounds like a nice NAD set-up :)

Maybe try the Denon both ways when you get the T175 and see what sounds best.

Sounds like a nice NAD set-up :)
Maybe try the Denon both ways when you get the T175 and see what sounds best.yeah, the Yamaha receiver (pre-pro)-Denon player-NAD amp combination sounds unbelieveably nice! Everyone that witnesses my system up-close comments on how "clean" it sounds. I'm almost sold on just keeping the Yamaha (as pre-pro).

However I really want to experience the difference using a more "refined" pre-pro product. I was considering the Anthem AVM-40 but read it has some issues passing 1080p. So I figure I'll just wait until NAD releases it's (highly-anticipated) T175 processor which will, hopefully, yield a more synergistic combination with NAD amps.

Nice rack! What is it?

Nice rack! What is it?
These are BDI brand racks, some of the best designed/fabricated product on the market right now

The "Axis" line is probably their most popular seller. I'm using, both, an 8022 combined with an 8021:
http://www.bdiusa.com/avfurniture/axis_8022.shtml
http://www.bdiusa.com/avfurniture/axis_8021.shtml

Very nice real laminated front panel face joined to beautifully fabricated steel frame, with built-in wheel/casters in the rear

I'd be very curious to know how well this new, somewhat popular, Denon processor (DN-A7100) would work with the DVD-3930CI:
http://www.d-mpro.com/users/folder.asp?FolderID=4214&CatID=17&SubCatID=165

It features the latest 192kHz/24 bit Crystal® DAC's for all 8 channels, and more. Wonder if the pre-amp section would be a significant step above top-line popular Denon receivers (ie. 4806, 4306, 3806, etc.,...)? Not bad at all for $1000.00 .

Please, let's not drift from the players. There's a whole forum here on preamps, etc.

larry

Hi all,

I've buyed two days ago a 3930 player and my setup is as follow:

AV 1907 receiver
3930 player
Cambridge Audio 540 A amplifier
Cambridge Audio 540 C cd player
Wharfedale Diamond 9.1 home cinema speaker package
The front left and right speakers are connected to the Cambridge amplifier the rest are on the Denon
The AV 1907 is connected pre-out to AUX input in the Cambridge amplifier for front left and right.
The 3930 CD stereo output is hooked on the Cambridge amplifier to the DVD input with a Merlin Chopin cable and in multichannel on the AV 1907 for SACD with Kimber PBJ cable

My question: What kind(brand) of cables is best suited for the Stereo and multichannel interconnects

Thank you

Hi all,

I've buyed two days ago a 3930 player and my setup is as follow:

My question: What kind(brand) of cables is best suited for the Stereo and multichannel interconnects

Thank you

What's wrong with the cables you have? They seem more than adequate unless the lack of shielding is a problem.

Save your money and upgrade to the AVR3806. :)

What's wrong with the cables you have? They seem more than adequate unless the lack of shielding is a problem.

Save your money and upgrade to the AVR3806. :)

I've read something about dv3930 being somehow bright with kimber. Just wondering if someone have tested with other brands (especially in multichannel analog)

Thank you

Hi, ive been using normal mode, calibrating and watching on. Should i be using enhanced mode to calibrate and watch on my 3930ci? I read that this mode shows more values of black and white which would increase my contrast ratio. But i believe it depends on my display , i have the hd 70fh96, hdila. Would this mode be better for me? or reduce overall performance. Thanx chris

I've read something about dv3930 being somehow bright with kimber. Just wondering if someone have tested with other brands (especially in multichannel analog)

Thank you

IMHO the Denon sound leans toward the detailed side of things as opposed to warm.

I don't own any Kimber cables but my experience with them is the same; they live on the detailed side of the track.

Put these two together and I suppose the sound could be perceived as "Bright".

But there are so many other factors: your other components, the recording, the room, your ears.

I'd suggest trying the two together if possible. It might be too bright. It also might be a match made in heaven.

I have a 3930 and am using with Harmonic Technology Truth Links. I bought these cables because they don't come across as bright. They sound very, very good in my system.

I would think most any decent quality interconnects should work fine with the 3930. I don't think you'll detect any signifcant audible difference.

Although a popular local dealer swears by AudioQuest DiamondBack analog and VDM-5 series digital-coax interconnects.

I would think most any decent quality interconnects should work fine with the 3930. I don't think you'll detect any signifcant audible difference.

Although a popular local dealer swears by AudioQuest DiamondBack analog and VDM-5 series digital-coax interconnects.

Thank's a lot for your sugestions.

I would think most any decent quality interconnects should work fine with the 3930. I don't think you'll detect any signifcant audible difference.

Although a popular local dealer swears by AudioQuest DiamondBack analog and VDM-5 series digital-coax interconnects.
When you see the mark up he gets, you'll know why. :) Never buy new cables from a B&M. Audiogon is by far the best place to buy cables.

larry

Hello to all, I am new to here and from Hong Kong.

I own my Denon 1920 but it shows macroblocking on my Dell 2007WFP LCD monitor.

I am now thinking to upgrade to Denon 2930 but I have some questions want to ask before I buy it, answer from you people would probably help me out a lot!

1. Is there any macroblocking issue on the 2930?

2. 2930 has got PC resolution, does it means that I will get proper aspect ratio on my Dell PC monitor? with no stretched/squelch picture?

3. Any other things that I have to pay attention on?

I mostly concern about the macroblocking and aspect ratio as I am using a PC monitor.

Thanks in advance and sorry for my bad English :P

When you see the mark up he gets, you'll know why. :) that's what I was told elsewhere as well. Although the store owner did an A/B test, comparing an AudioQuest VDM-5 series digital-coax to a Monster and a Kimber model digital-coax. To be honest it was very hard to tell the difference.

Hello to all, I am new to here and from Hong Kong.

I own my Denon 1920 but it shows macroblocking on my Dell 2007WFP LCD monitor.

I am now thinking to upgrade to Denon 2930 but I have some questions want to ask before I buy it, answer from you people would probably help me out a lot!

1. Is there any macroblocking issue on the 2930?

2. 2930 has got PC resolution, does it means that I will get proper aspect ratio on my Dell PC monitor? with no stretched/squelch picture?

3. Any other things that I have to pay attention on?

I mostly concern about the macroblocking and aspect ratio as I am using a PC monitor.

Thanks in advance and sorry for my bad English :P

1. It uses the Reon chip so no macroblocking

2. It's a DVD player and this has the standard 480, 720, and 1080 output resolutions. It's up to your display as to how it will correctly present the material.

The x930 players also do support some "PC" resolutions, at least one of them does, if not both.

larry

I would love to buy the Denon 3930ci because I need WXGA (1280x768), I've heard rave reviews of it's upconverting ability, and VERY IMPORTANT...SACD. I currently own a 2910. But, in the back of my mind, I am nagged by the thought Denon will soon announce an identical 3930ci with Blu Ray capability.

Anyone think this might happen soon? Gosh, I always seem to buy right before the "better" equipment debuts.

marcus

When you see the mark up he gets, you'll know why. :) Never buy new cables from a B&M. Audiogon is by far the best place to buy cables.

larry

There is a lot of margin in the Audioquest cables, however, without question are the best quality cables for sound and video reproduction period. I'm not going to take a deep dive into this cause i know this topic ruffles a lot of feathers, but a premium product will alway come with a premium price. It just kinda stinks that some companies know this and tack on extra for this fact. Since we've dropped Audioquest i now get my fix online. Just like anything else, shop around.

1. It uses the Reon chip so no macroblocking

2. It's a DVD player and this has the standard 480, 720, and 1080 output resolutions. It's up to your display as to how it will correctly present the material.

Thanks for your information!

I am nagged by the thought Denon will soon announce an identical 3930ci with Blu Ray capability. Anyone think this might happen soon? I would'nt be surprised, it's just a matter of when?

Does anyone know if the DVD2930 will convert SACDs to lpcm and then output the lpcm via HDMI?

I would love to buy the Denon 3930ci because I need WXGA (1280x768), I've heard rave reviews of it's upconverting ability, and VERY IMPORTANT...SACD. I currently own a 2910. But, in the back of my mind, I am nagged by the thought Denon will soon announce an identical 3930ci with Blu Ray capability.

Anyone think this might happen soon? Gosh, I always seem to buy right before the "better" equipment debuts.

marcus

it's anyones guess. why not grab the cheaper 2930 (which also has great upconversion) to hold you over until this HD/BR thing is settled? your 2910 is now slouch I would guess, so unless you have some specific needs it might also make sense to wait and not buy another player. I justified my recent 2930 purchase with the large SD collection that I have. It will be the last SD player I will have to buy, and the next player will only be used for HD/BR, so that I can have the best of both worlds.

I recently had tried out the A2 and XA2 HD players and was very disappointed with the SD quality on the A2 and the constant quirks of both players...the 2930 filled the void for now.

Does anyone know if the DVD2930 will convert SACDs to lpcm and then output the lpcm via HDMI?
No, I don't believe it will. Not many players do. The 2 newer Oppos are the only 2 that come to mind.

larry

No, I don't believe it will. Not many players do. The 2 newer Oppos are the only 2 that come to mind.

larry

Thanks PooperScooper!

My DVD-2930ci arrived yesterday. In my opinion, the picture quality is way superior to my previous DVD player, Denon 1920 (more lifelike). As Fabio would say, "I can't believe it's not HD!" I found the 720p upconversion to work best with my Pioneer plasma, but of course your mileage may vary.

My two reasons for the upgrade were: 1) being able to view PAL DVDs; 2) SACD digital connections via DLIII to my Denon 3806 receiver so that SACDs may benefit from Audyssey room eq. I am absolutely thrilled with the performance so far.

My DVD-3930CI has been very "moody" when playing SACD's lately:

I'll play a particular SACD title one day, finish listening, then power-OFF my system. When I return the next day, power-ON my system, enable PLAY on the DVD-3930CI, and the player displays "STEREO" or "CD" mode (2-channel) only.

When I enable the (practically useless) SUPER AUDIO CD SETUP button the display mode changes from MULTI to CD to STEREO, and back to MULTI. However player is still not able to properly "switch" from one mode to the other to read to appropriate layer. It will play the CD or STEREO layers but not MULTI (or SACD) layer. Seems the player's firmware becomes "out-of-sync" (or "out-of-spec") such that the mechanisms can not properly read the correct layer.

Usually, in this situation, I just enable tray OPEN/CLOSE button, tray opens (I'll rotate disc in a new position), and close tray. However when player finishes read process the display mode still shows 2-channel (even in "MULTI" mode), and SACD symbol is not enabled. I repeat this cycle maybe five or ten times and, sometimes, it will finally come around and go into MULTI mode (with SACD symbol enabled). Or sometimes I'll replace the SACD title with a different title and it may read properly. Or I'll switch to a regular (redbook) disc, then switch back to an SACD and it reads properly.

This behavior is becoming (noticeably) worse in the last few weeks.

OK, this thread was started about this time last year. Do we have any info on the next gen Denon's to replace the current line? I don't want to sidetrack this thread - should I start a new one?

OK, this thread was started about this time last year. Do we have any info on the next gen Denon's to replace the current line? I don't want to sidetrack this thread - should I start a new one?Yes.

My DVD-3930CI has been very "moody" when playing SACD's lately:

I'll play a particular SACD title one day, finish listening, then power-OFF my system. When I return the next day, power-ON my system, enable PLAY on the DVD-3930CI, and the player displays "STEREO" or "CD" mode (2-channel) only.

When I enable the (practically useless) SUPER AUDIO CD SETUP button the display mode changes from MULTI to CD to STEREO, and back to MULTI. However player is still not able to properly "switch" from one mode to the other to read to appropriate layer. It will play the CD or STEREO layers but not MULTI (or SACD) layer. Seems the player's firmware becomes "out-of-sync" (or "out-of-spec") such that the mechanisms can not properly read the correct layer.

Usually, in this situation, I just enable tray OPEN/CLOSE button, tray opens (I'll rotate disc in a new position), and close tray. However when player finishes read process the display mode still shows 2-channel (even in "MULTI" mode), and SACD symbol is not enabled. I repeat this cycle maybe five or ten times and, sometimes, it will finally come around and go into MULTI mode (with SACD symbol enabled). Or sometimes I'll replace the SACD title with a different title and it may read properly. Or I'll switch to a regular (redbook) disc, then switch back to an SACD and it reads properly.

This behavior is becoming (noticeably) worse in the last few weeks.

I had a few issues similar to yours relative to SACD layers on hybrid disks. Updating to the newer firmware resolved them. Things changing over time may warrant a return to Denon however.

I had a few issues similar to yours relative to SACD layers on hybrid disks. Updating to the newer firmware resolved them. Things chaning over time may warrant a return to Denon however.So how were you able to get firmware update? Was it an "official" USA release firmware? Or a different region version?

Does anyone located in Europe know if updating the firmware will make void or otherwise interfere with any region free modifications (DVD-3930)?

I apologize if this has been brought up before, but this thread is getting rather cumbersome to search through... (I have tried a search.)

Thanks in advance for any help!

Mitch

Does anyone located in Europe know if updating the firmware will make void or otherwise interfere with any region free modifications (DVD-3930)?

I apologize if this has been brought up before, but this thread is getting rather cumbersome to search through... (I have tried a search.)

Thanks in advance for any help!

Mitch
Mitch,

I don't know what region modifications you are using, but if you used the 'remote hack', then the newer firmware will still allow you to do this.

Adri.

Mitch,

I don't know what region modifications you are using, but if you used the 'remote hack', then the newer firmware will still allow you to do this.

Adri.

The dealer does the modification for me, I guess I'll have to ask them.

Thanks for the info!

Mitch

So how were you able to get firmware update? Was it an "official" USA release firmware? Or a different region version?


It was the firmware from the German site as discussed previously in this thread. However, I've seen it reported that newer region 1 players are coming with the new firmware, so perhaps Denon US service would be able to update your player.

Yeah, it's still not up, but Denon USA will eventually post the software update for the US, too, so just keep checking back.

Yeah, it's still not up, but Denon USA will eventually post the software update for the US, too, so just keep checking back.yeah, I'm patiently waiting.............

anyone know if the 2930 can play subtitles with Divx ?

I'd like to know the same thing. How can I play subtitles in a Divx movie on a 3930CI ? I put a srt file with the same name as an avi (xvid) but it didn't work. The player played the Xvid file but without subtitles.

Geraldo.

I own a Denon 3930CI and a Sony PS3. I have just updated my PS3 to the 1.8 firmware, and sad to say, I really think it out-performs the 3930CI. The Sony passes ALL the Silicon Optix HQV tests with flying colors. Not only that, the upscaling brings some DVDs to near high def levels in picture quality. Movies such as Pixar's "The Incredibles" or the SuperBit version of "The Fifth Element" is jaw dropping in picture quality. Movies with high compression (such as Universal's "King Kong" do not upscale well due to the lack of detail in the source. Feeding the signal to a true 1080P display is a revelation.

Wow! :D

Geeeze! :)

I own a Denon 3930CI and a Sony PS3. I have just updated my PS3 to the 1.8 firmware, and sad to say, I really think it out-performs the 3930CI. The Sony passes ALL the Silicon Optix HQV tests with flying colors. Not only that, the upscaling brings some DVDs to near high def levels in picture quality. Movies such as Pixar's "The Incredibles" or the SuperBit version of "The Fifth Element" is jaw dropping in picture quality. Movies with high compression (such as Universal's "King Kong" do not upscale well due to the lack of detail in the source. Feeding the signal to a true 1080P display is a revelation.

Quote from Secrets' DVD Benchmark 2007:

"The PS3 is the only game console to feature an HDMI output to date. Given this feature, I was fully expecting to see support for upconversion of standard DVD to high definition resolutions like most HDMI-based DVD players. Unfortunately, that doesn't happen here. The PS3 only outputs 480p for DVD playback. Personally I would have rather have seen 480i as the only DVD output resolution given how bad this player does with its de-interlacing.

The PS3 has no film-based de-interlacing support. It is essentially locked in video mode the entire time, so as the cadence changes, resolution is compromised. This is pretty much unforgivable at this stage in the game and embarrassing compared to every other DVD player I’ve tested from Sony. Why this is the case I have no idea, especially since DVD is the only thing the PS3 is de-interlacing (the PS3 does not de-interlace 1080i to 1080p for BD content, it only outputs what the disc is encoded)."

Is the new firmware a remedy for all this?

Andy

This isn't a PS3 thread, but yes, the new firmware fixes a lot of things according to some people who have run the HQV disc tests. Kris will problaby re-test.

larry

I own a Denon 3930CI and a Sony PS3. I have just updated my PS3 to the 1.8 firmware, and sad to say, I really think it out-performs the 3930CI. The Sony passes ALL the Silicon Optix HQV tests with flying colors. Not only that, the upscaling brings some DVDs to near high def levels in picture quality. Movies such as Pixar's "The Incredibles" or the SuperBit version of "The Fifth Element" is jaw dropping in picture quality. Movies with high compression (such as Universal's "King Kong" do not upscale well due to the lack of detail in the source. Feeding the signal to a true 1080P display is a revelation.

I must have read about 40 different threads now from various websites about the new PS3 upscaling and you are the ONLY person to say the PS3 beats a player with REON or REALTA chip. Normally I wouldn't point this out but you decided to copy and paste this same paragraph in ever thread you could find.

I own a PS3 so I am very happy for the huge improvement but I find it very hard to believe that you even own a Denon 3930 when 98% of everyone who has posted, clearly say that the PS3 is now very good but still not touching a XA2, 2930 or the even better 3930.

I'm not very versed with video calibration tools (software, etc.,...) and methods, is "HQV" a video software calibration product (similiar to AVIA)?

I'm not very versed with video calibration tools (software, etc.,...) and methods, is "HQV" a video software calibration product (similiar to AVIA)?

Here ya go:
http://www.hqv.com/benchmark.cfm

Man, I am going to sell my February build date 3930 then at a cheap price and raise just enough money to go buy a PS3!!! WOW! Or, if someone wants to trade....

Give me a break! I find it VERY hard ot believe a firmware upgrade could take the place of a fantastic machine such as the 3930. Don't forget, a lot of us bought the 3930 not only for movies, but also for music. I don't think the PS3 even holds a candle in this regard. In addition, how does a product that was designed for video games first, movies second, beat out a machine desgined specifically for the best movie presentation possible of DVD's!?

I'm also beginning to wonder if BD will even be around in a couple of years. From the recent news regarding the sales of discs and players, it doesn't sound too encouraging.

I own the the 3930CI,PS3 and the HDA1.The ps3 is much better visually now and compares very well to the HDA1.The denon though is much sharper and cleaner than both of them.The dark action sequences of lord of the ring the two towers, display that a lot.Displays i tested on were a panasonic plasma,and 100 inch infocus 76 front prjector.

I own both the 3930CI and the PS3. I just had an ISF tech over yesterday (same one that calibrated my plasma and 3930) to calibrate the PS3. Of course, other than a few video adjustments, there are no picture adjustments for the PS3. But he was able to maximize the PQ by using an unused plasma setting for picture adjustments.

Using his same 480i calibration montage, he played it in both the PS3 and calibrated 3930CI. While the PQ in the PS3 was "really very good", it was not as good as the 3930CI. There. From an authority using the proper tools. Who started this feebleminded idea that the PS3 upconverts 480i better than the 3930CI. Phooey!! If that is true for the person making that claim, I think you need to have your 3930 fixed, or return it for a new one - it's not working as expected.

I have to agree w/ the previous 4 or 5 posters.
I own the Sony Blu-ray BDP-S1, Toshiba HD-DVD X-A2 and the 3930. I chose the BDP-S1 over the PS3 for a multitude of reasons (all performance related). And I've compared SD performance on all three machines I own in every which way but loose. The 3930 is a much better SD DVD player. Period. Yes - it's very expensive - but you get what you pay for. There is no free ride.

However the PS3 is a fantatstic bargain for those not looking for absolute peak performance. After all it was designed as video game console first - DVD player second. (a firmware upgrade doesn't suddenly make it a state-of-the-art contender).

John,

In what ways are you saying the PS3 doesn't match the performance of the BDP-S1?

update: my DVD-3930CI now does not read (or play) Super-Audio format on all hybrid (SACD) disc's.

Every so often I would have to re-load disc and it would finally recognize and read SACD layer. However now it seems to have lost this capability completely. Although it does read all other formats okay, including- CD, DVD-A, single-layer SACD, etc.,..

This really pisses me off, and is in-excuseable. No reason for this type of behavior/failure, especially at the $1500.00 cost of this unit (it's just 5 months old).

Consequently I contacted Denon Customer Service (today) and, after waiting on-hold for 45 minutes, I get a rep who responded with: "duh..........sorry, I never heard of any problem like that before, I don't know what to tell you". He added that his senior technical rep, Jeff Talmadge, is out-of-office until next week. Moreover, he could'nt tell me anything about firmware releases.

I really hate to hassle dis-connecting this unit, re-packing it and shipping it back to New Jersey.

Over-priced crap!

dude, i'm sorry to hear this man. Where did you happen to buy your unit from?

Nobody likes being the exception. :) I'm in the same boat with a piece of gear that cost almost 5 times the 3930. I'm on my second unit, may need a third.... However, these 2 new Denons are obviously brand new platforms given the issues and quirks they've had compared to the previous generation or two.

larry

Bummer. And being an extremely large and heavy unit makes it all the more difficult (and expensive) :(
But ...been there done that. I recall my 2000 Sony S9000ES DVD player ($1,500. also) quit after just 2 weeks (non-returnable) and had to go into service for over a month. Didn't have to ship it though. Was able to take it into a local Sony Service Center. That's the problem w/ Denon (didn't use to be that way) - they require you to ship the unit back to them for repair. Which I had to do w/ my Denon 2900 back in 2003 just for a lousy firmware update (shipping/insurance was $45.00 way back then).

Let us know how it turns out.

John,

In what ways are you saying the PS3 doesn't match the performance of the BDP-S1?

Well - w/ PS3's new 1.8 firmware update it looks like it does match (and then some) the BDP-S1's performance. :eek:
At the time I compared them - I desperately needed 24fps capability (for my RS-1) and analog audio outputs for my non-HDMI equipped pre-amp. The PS3 may never have analog audio outputs - but my next pre-amp will definitely be HDMI equipped. And there is no doubt the PS3 handles Java BD's much quicker (as well as menu/remote commands). So guess I mis-spoke. :D

dude, i'm sorry to hear this man. Where did you happen to buy your unit from?I ordered my unit from Crutchfield a few days before christmas (2006).

Nobody likes being the exception. :) I'm in the same boat with a piece of gear that cost almost 5 times the 3930. I'm on my second unit, may need a third.... However, these 2 new Denons are obviously brand new platforms given the issues and quirks they've had compared to the previous generation or twois your (5-times more expensive) unit a Denon product as well?

Yeah, at these kinds of prices (ie. $1500.00-plus) I expect a little better quality. Seems their unit test trials would be robust enough to catch most obvious (potential) design/behavior issues.

As much as I like Denon product I think they're arrogantly over-priced, especially for the size of (commercial) market they sell to. Just look at the average price for their latest line of upper-level receivers (4306, 4806 for example) their $2K and over.

Moreover, I've been reading the threads about the new "AV separates"
http://www.avsforum.com/avs-vb/showthread.php?t=849455&page=1&pp=30
the new pre-pro (AVP-A1HDCI), alone, is projected to retail at $7000.00 . It will be an exciting unit, however, over-priced I think (especially at the thought of having to return it back to the factory for warranty repair).

Anyway, don't mean to venture onto another subject.

I ordered my unit from Crutchfield a few days before christmas (2006).

Damn man, Crutchfield is usually a pretty decent place to buy from. Regardless, whever the unit came from, it shouldn't fail on you like that. I hope they can take care of you bud.

bummer.... my 3930 also died.... one week after i got it.... they replaced it but quality seems to be suspect.

Damn man, Crutchfield is usually a pretty decent place to buy from. Regardless, whever the unit came from, it shouldn't fail on you like that. I hope they can take care of you bud.yeah Crutchfield is an excellent dealer, this is really Denon's responsibility. I will place it in Denon's "lap" if a firmware fix does'nt work first.

is your (5-times more expensive) unit a Denon product as well?

No. It's not a Denon product and it's a pre/pro and video processor. I was just trying to make you feel a little better. :)

larry

Anthem D2?

I was just trying to make you feel a little better
I appreciate the notion...... :)

I'm sure this problem will get re-corrected.

Bummer. And being an extremely large and heavy unit makes it all the more difficult (and expensive) :(
But ...been there done that. I recall my 2000 Sony S9000ES DVD player ($1,500. also) quit after just 2 weeks (non-returnable) and had to go into service for over a month. Didn't have to ship it though. Was able to take it into a local Sony Service Center. That's the problem w/ Denon (didn't use to be that way) - they require you to ship the unit back to them for repair. Which I had to do w/ my Denon 2900 back in 2003 just for a lousy firmware update (shipping/insurance was $45.00 way back then).
One of the many advantages of purchasing from a local dealer; you take it back to the dealer, and they either swap it out or send it in for you.

No muss, no fuss.

bummer... my two week old replacement 3930 seems to have problems with CD audio. Works fine with DVDs. The audio on CD gets distorted after several minutes. If I turn the unit off and then back on, its okay again for several minutes.... it's bad enough we have to worry about Chinese food, now i have to worry about their electronics?

One of the many advantages of purchasing from a local dealer; you take it back to the dealer, and they either swap it out or send it in for you.

No muss, no fuss."take it back to the dealer" = "...muss, ...fuss"

"take it back to the dealer" = "...muss, ...fuss"

No shipping costs, no going to UPS or the UPS store or FedEx or whatever. Seems a lot less painful to me, especially if your dealer just says "that shouldn't have happened" and swaps it out for a new one..

I couldn't locate a dealer here in Los Angeles that carried the 3930.

I couldn't locate a dealer here in Los Angeles that carried the 3930.try the "Sound Factor", they have three locations- Santa Monica (West L.A.), Encino and Pasadena. This is a great boutique operation with great staff and all the good brands (including Denon).
http://www.soundfactor.com

2936 Wilshire Blvd.
Santa Monica, CA 90403
(310) 264-5457

17265 Ventura Blvd.
Encino CA, 91316
(818) 501-3548

2 South Rosemead Blvd.
Pasadena, CA 91107
(626) 577-4945

I couldn't locate a dealer here in Los Angeles that carried the 3930.

That's surprising in a city the size of LA.

Here in Vancouver (much smaller city) there are at least 4 dealers, 2 of which have multiple locations. They don't all have stock but can order them in without much trouble.

Maybe Denon Canada and Denon USA have different distribution strategies.

try the "Sound Factor", they have three locations- Santa Monica (West L.A.), Encino and Pasadena. This is a great boutique operation with great staff and all the good brands (including Denon).
http://www.soundfactor.com

2936 Wilshire Blvd.
Santa Monica, CA 90403
(310) 264-5457

17265 Ventura Blvd.
Encino CA, 91316
(818) 501-3548

2 South Rosemead Blvd.
Pasadena, CA 91107
(626) 577-4945

I didn't think to check w/The Sound Factor! They are located just 10 miles from my work. And I was one of their very first customers way back in 1974 when they had just one tiny store on Vanowen in North Hollywood. Back in the days of SAE, GAS Ampzilla, Rotel, STR, Dahlquist, Phase Linear, JBL Century 100, Marantz 10B, Magnepan, Infinity Quantums, Acuphase, Nikko, Black Widow and SME tone arms, - all the good stuff back then. :)

Why did you buy from Crutchfield instead of them?

That's surprising in a city the size of LA.

Maybe Denon Canada and Denon USA have different distribution strategies.No. It's actually what you [would] think- Denon has very widespread dealership in the Los Angeles/Southern California area.

Just to name a few:
BestBuy/Magnolia
Sound Factor
Ken Cranes
Circuit City
SuperCo Home Theater & Appliances

No shipping costs, no going to UPS or the UPS store or FedEx or whatever. Seems a lot less painful to me, especially if your dealer just says "that shouldn't have happened" and swaps it out for a new one..I totally agree with you. I wasn't being relative. I was simply saying that any time one has to return a product, whether it's brick & mortar or online, it is a lot of muss and fuss. It's unfortunate, but the way it sometimes is...

Why did you buy from Crutchfield instead of them?because at that time (a few weeks before christmas) hardly anyone had any in stock at all. I happened to call CrutchField and (of course) they had a few in stock, so I went for it.

Actually, a few days after I recieved my DVD-3930CI I was in Sound Factor (Pasadena) and I mentioned to them that I had just purchased it, they were totally shocked as they had still been waiting for a while to receive their first unit.

Otherwise, as I mentioned, Sound Factor is a great retail outlet for audio, they have good people in their stores- it's refreshing.

Yes - Crutchfield seems to get product before anybody else. Same reason I ordered from them.
I noticed in the recent Crutchfield catalog - they no longer advertise the 3930.

I noticed in the recent Crutchfield catalog - they no longer advertise the 3930.I think it's probably because the (DVD-3930CI) quantites have been too limited for them to advertise as a readily available product. However, I'm sure they still order them.

I was wondering just how much better the quality of the image is on a hi-def TV from a hi-def player than from a high-quality upscaling player like the Denon 2930. Is there a clear difference?

Thanks,

Clark

there is no comparison....I own the 2930 and had the A2 and XA2...for SD, the denon is hands down way better than the A2.

As for the XA2, pic quality wise they are about even, but you have to live with the quirks that the XA2 has for SD playback...such as the brick wall of a layer change and the lip sync issues that can be seen on many DVDs...

But as far as comparing upscaled DVD to HD is concerned there is no comparison...hidef DVDs just have so much more resolution and in turn detail..period. Comparing King Kong SD to HDDVD is comparing apples to oranges...you can see such fine detail in the HD version that just gets blurred into the back ground on SD..even upscaled...

BUT

I returned both the A2 and the XA2 and stuck with the 2930..seamless layerchange..no weird quirks..I don't have to boil my discs to get them to work and I have nearly 450 SD DVDs. When the HD players are ready for prime time I will pick one up, but only for hidef playback...the 2930 is a keeper from here on out for SD.

there is no comparison....I own the 2930 and had the A2 and XA2...for SD, the denon is hands down way better than the A2hmmm, that's very interesting.

Tried to play an old Hitchcock DVD last night. Aspect ratio is 4:3 so I was expecting bars on either side of the screen.
Instead it's stretched to fill the screen, which I don't want.
Changing the aspect ratio on the 3930 made no difference.

My TV won't let me choose 4:3, the selection boxes are blocked. Is this because I'm using HDMI?

Will any of these players have HDMI 1.2 to stream dsd sacd through its HDMI port.

Will any of these players have HDMI 1.2 to stream dsd sacd through its HDMI port.

Clepto 09-14-06 01:00 PM

--------------------------------------------------------------------------------

I'm rather disappointed that neither the 2930 or 3930 will have firewire or HDMI 1.2a... Based on the specs, it appears that the only way to send SACD from the player is over analog outs. At least the 3910 had firewire.

This post was made a long time ago and as far as I know the player does not pass pure DSD over HDMI. I believe both have DenonLink for what that is worth.

Chris

Tried to play an old Hitchcock DVD last night. Aspect ratio is 4:3 so I was expecting bars on either side of the screen.
Instead it's stretched to fill the screen, which I don't want.
Changing the aspect ratio on the 3930 made no difference.

My TV won't let me choose 4:3, the selection boxes are blocked. Is this because I'm using HDMI?


Try setting the "Squeeze mode" in the 3930 setup menu to "auto" (or "on" if it doesn't recognize the disc as non-anamorphic ) and you should get black bars on the sides. Have your display on Full.

Try setting the "Squeeze mode" in the 3930 setup menu to "auto" (or "on" if it doesn't recognize the disc as non-anamorphic ) and you should get black bars on the sides. Have your display on Full.


Thanks...I'll try that.

Don't recall seeing a "squeeze" mode.

I did read the manual, but then again we all know what Denon manuals are like ;)

Its in the same Video Setup menu as the TV Aspect setting. Look for the 5th item down in the list.

I have had my 2930 for several months now, and many DVD's require rebooting the DVD player a few times to function properly. These store-bought DVD's sometimes start MPEG tearing and producing strangely colored boxes. I found that cleaning off the discs and restarting the player would eventually fix the problem.

Last night I opened two new DVD's and neither would work, no matter how often I rebooted the player or took out the disc to make sure it had no scratches or dust/dirt. There has been no change in the performance with DVD's that have always worked perfectly. I tried the two offending discs in my other two DVD players and they work perfectly, and again this morning they do not work in the 2930 at all.

This problem seems to be independant of the video output being used, (even turning off the HDMI output and all upscaling has no affect,) and it even has the problem on pristine discs, though this problem is similar to horribly scratched-up discs in other players.

Some additional information is that I region-free'd this player using the remote-control code, and it seems to have an issue where the audio outputs are not the same as labelled, but they work fine once you figure out which is which.

If anyone has any ideas, I am open to suggestions.

Mike

If anyone has any ideas, I am open to suggestions.
I think it's just a problem with the player, the mechanisms are not syncing-up to properly read certain disc's. Not sure if it's necessarily firmware or what. Or whether firmware upgrades will fix or change this.

I've been experiencing somewhat similiar behavior with my 6-month old DVD-3930CI, although mostly with multi-channel audio disc's (ie. SACD's, DVD-A's, etc.,...). It will not play the SACD layer on hybrid SACD titles, although, it will play single-layer SACD titles okay. Also, lately, when I load DVD-A's it will make a buzzing, or "servo", like noise as if the motor becomes hung up or something.

It use to play every format okay for the first two months maybe. Eventually, often, I would have to re-load disc (especially SACD's and DVD-A's) for the player to properly sync-up and play it. Now it pretty much will not play SACD track's on any hybrid titles (I own around 50 or 60 assorted hybrid titles).

Although while most DVD-Movie's have functioned okay on my player I've had a few experiences where the player "froze-up", and I had to re-boot system power to clear it. Moreover, since I use Pure Direct (everything "OFF") mode always when playing audio disc's I noticed you have to be careful to switch this mode back to everything "ON" mode. This helps prevent a DVD-Movie disc from becoming hung-up during loading.

Good luck........

I think it's just a problem with the player, the mechanisms are not syncing-up to properly read certain disc's. Not sure if it's necessarily firmware or what. Or whether firmware upgrades will fix or change this.

I've been experiencing somewhat similiar behavior with my 6-month old DVD-3930CI, although mostly with multi-channel audio disc's (ie. SACD's, DVD-A's, etc.,...). It will not play the SACD layer on hybrid SACD titles, although, it will play single-layer SACD titles okay. Also, lately, when I load DVD-A's it will make a buzzing, or "servo", like noise as if the motor becomes hung up or something.

It use to play every format okay for the first two months maybe. Eventually, often, I would have to re-load disc (especially SACD's and DVD-A's) for the player to properly sync-up and play it. Now it pretty much will not play SACD track's on any hybrid titles (I own around 50 or 60 assorted hybrid titles).

Although while most DVD-Movie's have functioned okay on my player I've had a few experiences where the player "froze-up", and I had to re-boot system power to clear it. Moreover, since I use Pure Direct (everything "OFF") mode always when playing audio disc's I noticed you have to be careful to switch this mode back to everything "ON" mode. This helps prevent a DVD-Movie disc from becoming hung-up during loading.

Good luck........WestCoast, I just played a hybrid SACD on my 3930CI, and it seemed to play fine (using 6 analogue outs), and setting my AVR to "source direct". Do you simply not receive any audio? I'm wondering if mine is working as expected, but it must be, as I'm hearing multiple channels and I'm set to "ext in" and "source direct" - no DSP of any kind.

Do you simply not receive any audio?no, my audio is just fine. Hybrid SACD's used to play just fine (for SACD tracks), now they don't.


I'm wondering if mine is working as expected, but it must be, as I'm hearing multiple channelsyes, sounds like yours is working just fine. Are you playing SACD or DVD-A titles? If so, are they "hybrid" titles?

yes, sounds like yours is working just fine. Are you playing SACD or DVD-A titles? If so, are they "hybrid" titles?Yes, hybrid. It's the new Genesis '76-'82 multi-ch SACD box set. Each "album" has a hybrid CD/SACD (SACD, DSD) and a separate disc which is DVD (DD, DTS), and then I believe DVD visuals only. I've not played these separate discs, just reading the label.

18-6-2007, Firmware Version: 8284-5

A brand new firmware is releasd on the europe Denon site for the Denon DVD-3930 and DVD-3930CI.


I did upgrade it today on my 3930 and i got this display info now,

BE 8284-5
Make Day 305
DSP 8250
IP 060802

What is fixed now,

Firmware Version: 8284-5
Datum: 18.06.2007


Description:

*) Improvement of the sensitivity of the remote sensor of the DVD Players.

*) Recovery of memory problems.


I will upload this firmware to rappidshare this weekend so that everyone around the world can take it easy for upgrading your DVD-3930 or DVD-3930CI.

think it will be friday when i post the link.

this firmware also has the past firmware update's insite it. :)


have a nice day,

Dutchman01.

WTF 2 firmware upgrades for europe and no word on the first for the US. Denon is getting as bad a palm (still waiting 6 month+ for a FW update to fix my treo)

With any luck Denon USA held off because they knew this release was coming.

But I wouldn't bet on that being the reason. :(

If that was true. One would think they would officially notify us the update is coming and the known issues that will be fixed to prevent people from returning units with abnormal behavior that may just need the upgrade.

to be perfectly frank, I think Denon (and Marantz's since they are under the same ownership) has gone downhill since their cutbacks. Ever tried calling the service dept recently? Unless you ask for the same tech you spoke with earlier, they have no record of your call. What's with that? When i called with a problem with my current receiver, they just said that they had no record of my problem altho i had called earlier.

I have a 3930CI and like it, but quality control seems suspect. My first unit died within a week of purchase and I am beginning to suspect there may be some issues with my replacement unit as well (it refuses to play the second layer of some dual layer DVDs, altho my $200 Sony has no problems with it). I don't mind paying $1500 for gear, but to me, Made in China was a surprise. Most high end stuff is made in Japan.

Denon is supposed to release their new receivers next month (July) with the new HDMI 1.3 specs and yet there has been no information or specs on them yet. Onkyo has released some of their new receivers already. Altho i like Denon, I am switching over to the new Onkyo TX-SR905 receiver. The specs are out and it looks like a winner. HDMI 1.3 capable, hi powered, separate power supplies for audio and video, Realta? Reon? upscaling processors, toroidal transformers, 50+ lbs.

From what I understand, the Denon will be using the Faroudja chipset except for their top model. I don't think the units tip the scales over 40lbs, which means the power supplies won't be as good as the Onkyo.

Hello everyone,

Here it is as promised,

The Firmware Upgrade for the Denon DVD-3930CI and Europe Denon DVD-3930

http://rapidshare.com/files/38360282/Ver8284-5_DVD3930_3930CI.zip


Version: 8284-5
Datum: 18-6-2007


Description:

* Improvement of the sensitivity of the remote sensor of the DVD Players.

* Recovery of memory problems.

----------------------------------------------------------------------------------------------------

Other Improvements insite this firmware:


* Firmware improvements of the SACD rendition,

* removal of disturbances with the similar audio expenditure
over the 5.1-Channel-Output,

* Removal of memory problems with the video Equalizers,

* removal of clay/tone disturbances during DVD audio playback

* Better support of copy protected Discs.

------------------------------------------------------------------------------------------------------
How to Upgrade:


Turn on the player while holding in the PLAY and SKIP FOWARD buttons..the player should now say INITIALIZE.
Open the dvdtray and insert the cdr and close. the update should start automaticly.
Wait until display says COMPLETE, when done the tray will open automaticly.
remove the cdr BUT DONT CLOSE THE TRAY YET.
turn of the player with the ON/off button (not the stanby)
Turn on the dvdplayer while holding the PLAY and SKIP FORWARD button.
the player should say INITIALIZE again....turn of player....DONE

Now setting up the player again with your setting you need.

------------------------------------------------------------------------------------------------------


Have fun everyone,

This firmware is for all players out there,
And has no effect to your regio or country.
And it is the original one not modded or something strange with it.

Follow exactly the readme file or procedure here to upgrade,

and as always i said
Use it at own risk,
Flashing is always a risk and there is no warrenty at all on that part.

:) :) :)

Here again,


How to check your firmware on the DVD-3930

1) power off (true the little on/off switch)
2) hold Play en Open/Close buttons at the same time
3) power on (true the little on/off switch)
4) release hold Play en Open/Close buttons
5) press on the remote control the buttons 3 2 6 5
6) press Menu button to see various revision info

Ever tried calling the service dept recently? Unless you ask for the same tech you spoke with earlier, they have no record of your call. What's with that?man, you're exactly right-on-point!

I just happened to call Denon yesterday, I was on-hold for approx. 25 minutes before I got a technician (named "Raj") who kind of half-understood my problem, and instructed me to take my unit to a local "super" service-center (Gold Crown Electronics, Carson CA). I'm not sure if I want to take my unit there, I would rather send it to New Jersey. I tried to ask for another technician and he responded that they would'nt know any more than he would.


I have a 3930CI and like it, but quality control seems suspect. I am beginning to suspect there may be some issues with my replacement unit as well (it refuses to play the second layer of some dual layer DVDs, I don't mind paying $1500 for gear, but to me, Made in China was a surprise. Most high end stuff is made in Japan.yeah, as I've explained previously here, my unit has issues reading specific (SACD) layers on multi-layer disc's as well. And while I really love the performance of this player I'm very angry that a brand-new, high-end, ($1500.00) device would exhibit failures and flakyness as such, it's pathetic. Denon should completely replace these with brand-new recent manufactured product.

Being made in China should'nt necessarily imply problems as many products, we use everyday, are being manufactured there these days (probably most products). I believe these issues with the DVD-3930CI are more the result of rushing product to market without proper, or thorough enough, unit test-trials.

Now I'm very apprehensive to buy any of Denon's (over-priced) products. I laugh at the price of these new, highly anticipated, "AV Separates":
http://www.avsforum.com/avs-vb/showthread.php?t=849455
The pre-pro is expected to retail near $7000.00 alone (both processor/amp combo are expected to price near $14K or $15K !).

Would you feel confident to spend this kind of money on a Denon product after this experience?

I was under the "illusion" that spending $1500.00 on this (DVD-3930CI) player that at least I was buying long-term quality (haaaa!). Also was my first Denon product experience. I know they make good products, don't get me wrong.

More on the servicing on Denon.... if you send your unit to Gold Crown Electronics for servicing, do NOT expect a quick turn around if the unit is under warranty. They will repair the non-warranty items first since they get paid by the owner on the spot. They repair warranty items when time permits, usually a few weeks. Reason is that they get paid later by Denon after reviewing the repair bills. That really sucks.

The pre-pro is expected to retail near $7000.00 alone (both processor/amp combo are expected to price near $14K or $15K !).

Would you feel confident to spend this kind of money on a Denon product after this experience?

I was under the "illusion" that spending $1500.00 on this (DVD-3930CI) player that at least I was buying long-term quality (haaaa!). Also was my first Denon product experience. I know they make good products, don't get me wrong.

I overlooked the fact they are stubborn in using crappy ESS MPEG decoders and "convienently" did not put any chroma filtering in the 3930.

But my first unit went back within 2 weeks for abnormal behavior. I have been lucky with my second unit (same build date) as long as I don't overload it by changing the source direct settings while it is doing anything (or it will freeze).

I doubt I would ever spend this much on a denon product again. It would have to get pan rave reviews in pro and forum reviews and only have one or two reports of bum units. I am happy with the audio performance but after reading the problems in this forum I would not buy the unit again.

For that price I would rather buy a "separate" video processor and audio processor anyway.

My 3930 is playing perfectly w/ no problems so far (knock on wood!) - so I'm hesitate to load the new firmware.

Anybody who has loaded it - what performance enhancements have you observed???

my first unit went back within 2 weeks for abnormal behavior. I have been lucky with my second unit (same build date) as long as I don't overload it by changing the source direct settings while it is doing anything (or it will freeze)wow, did'nt realize this was your second unit as well.

This is the only [current] product, from a major manufacturer, that has experienced this many replacements, that I've read about on this forum so far. I've read about various receiver brand/models etc.,...experiencing several problems/failures, however, not necessarily many top-line, high-end, products failing and being replaced at this rate (brand-new).

Actually, I'm not surprised that a "universal" player, of [any] brand, would experience problems as have been documented here. I've read the NAD threads about major issues with their Master Series universal player, for example. However, I'm a little surprised with this particular (DVD-3930CI) model level from a company like Denon.

Yeah, you have to be aware when you're changing disc's to wait and enable "STOP" before enabling "Pure Direct" mode. Also, if you have "Pure Direct" mode already enabled (like I usually do, because I play music 95% of the time), and you decide to watch a DVD-Movie, I try to remember to disable "Pure Direct" mode (everything "ON") before I load the disc, as sometimes the DVD-Movie will cause things to become hung-up or "frozen".


I doubt I would ever spend this much on a denon product again.
For that price I would rather buy a "separate" video processor and audio processor anyway.same here. However I don't know what's the best solution to have capability to play all popular audio and video formats (ie. CD, SACD, DVD-A, HDCD, DVD-Movies, etc.,..), without spending a rediculous amount of money. I play audio (multi and 2-channel, high-resolution SACD's and DVD-A's) probably 60% of the time, 2-channel (redbook) CD's probably 35%, and DVD-Movies probably 5% of the time.

The DVD-3930CI is a wonderful player when functioning properly.

My 3930 is playing perfectly w/ no problems so far (knock on wood!) - so I'm hesitate to load the new firmwareI would probably be skeptical about loading any (foreign-model) firmware my self. I would wait for "official" U.S. versions. I'm very surprised not one upgrade has been released yet for U.S. models, this only makes me more suspicious.

Denon USA rarely releases firmwares for self upgrades.

Yeah, you have to be aware when you're changing disc's to wait and enable "STOP" before enabling "Pure Direct" mode. Also, if you have "Pure Direct" mode already enabled (like I usually do, because I play music 95% of the time), and you decide to watch a DVD-Movie, I try to remember to disable "Pure Direct" mode (everything "ON") before I load the disc, as sometimes the DVD-Movie will cause things to become hung-up or "frozen".I have a Harmony 880 (like many of us in AVS) and have a different receiver input programmed for each type of disc, i.e., for CD, for DVD and third for both SACD and DVDA. This, too, is my second 3930, and even though I have "pure direct" preset as a function of my remote before the disc loads, I frequently do change "pure direct" from off to on and vice versa frequently, and have not had problems (knock on wood). About the biggest problem I currently have, and I can easily live with it, is sometimes turning it on to load a disc takes over 10 seconds to open the door.

About the biggest problem I currently have, and I can easily live with it, is sometimes turning it on to load a disc takes over 10 seconds to open the door.you're referring to the time it takes (ten seconds) for the tray to open from system power-ON? (that's not an issue at all for me)

you're referring to the time it takes (ten seconds) for the tray to open from system power-ON? (that's not an issue at all for me)At system power off, I press eject (this powers on the unit and ejects with one step), it sometimes takes I'd say closer to 15 seconds. It seems to vary, but it does take a while even on the fastest response times.

I upgraded 3930 to the firmware posted in this thread...the update went smoothly.
I havnt noticed any improvements as yet , but will do more testing this comming weekend. :)

When I change the Pure Direct setting during SACD playback the sound does stop but picks up where it left off a few seconds later.

I prefer to consider it a quirk rather than a problem

When I change the Pure Direct setting during SACD playback the sound does stop but picks up where it left off a few seconds later.

I prefer to consider it a quirk rather than a problemYeah, same here. I'm sure it's fine, and expected.

Just noticed the build date of my "new" 3930... JUNE 2006!!! I did not think it was available back then. I also cannot get to the firmware screen..... Plus if I enter my serial number on the Denon Europe site, it says that it is not valid!!! I did buy the unit thru a Denon retailer...

When I change the Pure Direct setting during SACD playback the sound does stop but picks up where it left off a few seconds later.

I prefer to consider it a quirk rather than a problemyeah, that's how it should work (as designed in firmware), it should have a delay then execute commands (or functions) in proper sequence. However, on my machine it never executes the commands during the proper time-frame, and fails. I usually have to do a power re-boot to get out of trouble.

My 3930 is playing perfectly w/ no problems so far (knock on wood!) - so I'm hesitate to load the new firmware.

Anybody who has loaded it - what performance enhancements have you observed???



See the list below my link to the firmware.

looks clear to me :)

And yes the original firmware that did come on my unit when i did buy it last december did have trouble with original copy protected disc's.
Some did not play, but now they do play fine after the firmware upgrade's.
also the machine never hangs again as before with some dvd's.
The player is running better than before the upgrade's.

:) :) :)

I'm verry happy with my DVD-3930.

my advice,

Go Upgrade and proof it your self. :)

Just noticed the build date of my "new" 3930... JUNE 2006!!! I did not think it was available back then. I also cannot get to the firmware screen..... Plus if I enter my serial number on the Denon Europe site, it says that it is not valid!!! I did buy the unit thru a Denon retailer...

The Europe Denon site only works with Serial Numbers known by Denon Europe on Europe Denon Products sold by Autorised Denon Dealers.

All other serial numbers are unknown and does not let you go to the firmware's.

That's why i did upload it to rappidshare so you and others can get the file you do need to upgrade. :)

http://rapidshare.com/files/38360282/Ver8284-5_DVD3930_3930CI.zip

And yes the original firmware that did come on my unit when i did buy it last december did have trouble with original copy protected disc's.
Some did not play, but now they do play fine after the firmware upgrade's.
also the machine never hangs again as before with some dvd's.
The player is running better than before the upgrade's.
Appreciate all your info here.

Did you ever experience an audible "grinding-like" noise when playing certain disc's, as if the motor is hung-up or struggling? I notice this happening with a few DVD-A disc titles.

Also, as mentioned here previously, my unit will not play SACD track (or layer) on SACD "hybrid" titles. Although it will play the other tracks fine (CD stereo, etc.,..). Did you experience this type of behavior before you loaded the firmware upgrade?

Appreciate all your info here.

Did you ever experience an audible "grinding-like" noise when playing certain disc's, as if the motor is hung-up or struggling? I notice this happening with a few DVD-A disc titles.

Also, as mentioned here previously, my unit will not play SACD track (or layer) on SACD "hybrid" titles. Although it will play the other tracks fine (CD stereo, etc.,..). Did you experience this type of behavior before you loaded the firmware upgrade?WestCoast, do you have your 'super audio cd setup button' properly set? It must be set to 'multi', which should be default. If 'stereo' is chosen, the 2-ch high-res layer is played. If 'cd' is chosen, the cd layer is played.

WestCoast, do you have your 'super audio cd setup button' properly set? It must be set to 'multi', which should be default. If 'stereo' is chosen, the 2-ch high-res layer is played. If 'cd' is chosen, the cd layer is played.thanks for your input.

Yeah, the SUPER AUDIO CD SETUP button is enabled for "MULTI" (this button is worthless).

Under "normal' operating conditions I've found that when you load a multi-channel disc (SACD's especially) the player will automatically intialize in "MULTI" mode by default. I've never had to use the SUPER AUDIO CD SETUP button to set a title for MULTI, only to reset it from MULTI to CD or STEREO mode.

Appreciate all your info here.

Did you ever experience an audible "grinding-like" noise when playing certain disc's, as if the motor is hung-up or struggling? I notice this happening with a few DVD-A disc titles.

Also, as mentioned here previously, my unit will not play SACD track (or layer) on SACD "hybrid" titles. Although it will play the other tracks fine (CD stereo, etc.,..). Did you experience this type of behavior before you loaded the firmware upgrade?

hybride SACD's no problems here anymore, before all the upgrade's it was a little slower on that part and some noise.

you must also make shure that you did select multi with the button Super Audio CD Setup on the front of the player.


DVD-Audio works also perfect, play often the DVD-Audio Beatles - Love a verry nice multi channel mix.

WestCoastD,

Update your unit soon as possible,
And try than your CD, DVD-A and SACD collection again.

Report back after that.

(I believe you do have still the first (Buggy one) firmware on your unit. :) )

I am not able to access the firmware version....

1) power off (not the BIG standby switch)
2) hold Play and Open/Close buttons at the same time
3) power on (not the BIG standby switch)
4) release hold Play and Open/Close buttons
5) press on the remote control the buttons 3 2 6 5
6) press Menu button to see various revision info

my questions are... before step one, do you have the player in "standby" (red LED) or "on" mode (green LED).

When you power the unit back on, do you release the PLAY and OPEN/CLOSE buttons right away or do you wait a few seconds?

hybride SACD's no problems here anymore, before all the upgrade's it was a little slower on that part and some noise.hmmm, interesting. Did you get sort of subtle "grinding" or "clicking" noise when enabling PLAY?


you must also make shure that you did select multi with the button Super Audio CD Setup on the front of the player.As I explained, in the above post's, I've tried enabling the SUPER AUDIO CD SETUP button, it does not execute the mechanism to switch into "MULTI" mode properly, it just remains in CD or STEREO mode. They should rename this button to "WORTHLESS".

When I load a hybrid disc in the player I can slowly hear the mechanisms intitializing, then, at one point, I can hear a subtle "tick" "tick" tick" sound, as if the mechanism is attempting to properly position itself to read disc (unsuccessfully), then the display eventually shows "STEREO" mode- SACD light/symbol does not turn ON.


DVD-Audio works also perfect, play often the DVD-Audio Beatles - Love a verry nice multi channel mixyeah, this disc works just fine on my player in the present condition (maybe because it's new?)


Update your unit soon as possible,
And try than your CD, DVD-A and SACD collection again. I believe you do have still the first (Buggy one) firmware on your unitI may try it, I'm sure this is one of the original shipped units (I believe July-11-2006). My only concern is if it does'nt work properly, or fix anything, can I revert back to previous firmware version? If I have to send the unit back to Denon they will see that an "un-authorized" firmware version was installed.

Here is my (current) firmware configuration:
BE = 8284
MAKE DAY = 711
DSP = 8250
IP = 060711

I purchased my unit on December 22, 2006 from CrutchField.

hmmm, interesting. Did you get sort of subtle "grinding" or "clicking" noise when enabling PLAY?

As I explained, in the above post's, I've tried enabling the SUPER AUDIO CD SETUP button, it does not execute the mechanism to switch into "MULTI" mode properly, it just remains in CD or STEREO mode. They should rename this button to "WORTHLESS".

When I load a hybrid disc in the player I can slowly hear the mechanisms intitializing, then, at one point, I can hear a subtle "tick" "tick" tick" sound, as if the mechanism is attempting to properly position itself to read disc (unsuccessfully), then the display eventually shows "STEREO" mode- SACD light/symbol does not turn ON.

yeah, this disc works just fine on my player in the present condition (maybe because it's new?)

I may try it, I'm sure this is one of the original shipped units (I believe July-11-2006). My only concern is if it does'nt work properly, or fix anything, can I revert back to previous firmware version? If I have to send the unit back to Denon they will see that an "un-authorized" firmware version was installed.

Here is my (current) firmware configuration:
BE = 8284
MAKE DAY = 711
DSP = 8250
IP = 060711

I purchased my unit on December 22, 2006 from CrutchField.

That was the same firmware i did have on my 3930.
Did buy it also last december.

no not posible to flash back that firmware on the 3930.
we don't have that firmware.
only the 3 versions after that one on your machine.

no i don't think you get warrenty problems with denon because of the chance of the firmware.

I'm shure the builds right now got this firmware on stock.

you have nothing to lose.

i did upload it to rappidshare so you and others can get the file you do need to upgrade. :)

http://rapidshare.com/files/3836028...3930_3930CI.zipI'm getting "File Not Found" error message when I go to this link.

I'm getting "File Not Found" error message when I go to this link.

Try here..
http://www.megaupload.com/?d=7TV2S29O

I'm getting "File Not Found" error message when I go to this link.

try again this link:

http://rapidshare.com/files/38360282/Ver8284-5_DVD3930_3930CI.zip

it was indeed not working for a hour or something.

Any news on Denon releasing a Reon/Realta based player with their new 08 style to match their new receivers?

I wonder when they announce their HD player (possible next month at an event in New Jerysey) if they will have Reon for SD.

try again this link:

http://rapidshare.com/files/38360282/Ver8284-5_DVD3930_3930CI.zip

it was indeed not working for a hour or something.I appreciate the offering of this firmware, however, I would recommend [not] using this unless, of course, you have a euro-model Denon (with an appropriate serial number) which qualifies for it's use. If so I would get it directly from the (Denon europe) web-site.

I've tried it and it has not helped the situation, actually it worsened it.

Okay, I've sort of "resurrected" things (I guess).

Yesterday I burned the euro-firmware to a CD-R (without the folder, only the .ROM file). I attempted to load this firmware version (per the instructions Dutchman01 provided several posts back), the process never really work as described. I never saw any of the messages ("LOADING", "FLASH ERASE", FLASH WRITE", etc.,...The tray door never opened automatically after burning, I had to manually open tray, power-OFF unit. Then power-ON, and initialize. I lost all display functionality.

Today, after re-investigating several previous posts, I carefully re-burned another CD-R with the euro-firmware (including "DVD-3930" folder). I attempted to load firmware (per instructions from the euro-german web-site:
http://firmware.denon-online.eu/index.php
The process still did not work as described- the tray never re-opened automatically upon completing (flash) down-load. I never saw any of the messages ("LOADING", "FLASH ERASE", FLASH WRITE", etc.,...).
So, once again, I had to manually open tray, remove disc, then power-OFF. When I powered-ON I held PLAY and SKIP-FORWARD buttons, and I got "INITIALIZE" message on display, and eveything came back up (ie. the wallpaper and normal display characters). I am able to go into menu as well.

However, when I enabled functions to display firmware version I got the following:

BE 8284
Make Day 711
DSP 8250
IP 060711

This looks to be original (shipped) version of firmware (USA Denon). It seems this unit is not accepting the firmware upgrade properly.

Moreover, I'm still having problems attempting to play SACD track on hybrid titles (it will not play them).

WestCoastD.... I suspect that your original abortive attempt to do the update with out the folder "crashed" the update process/software. Re-initializing "resurrected" the original data that was never over written and also probably reset the update process. I'd venture that if you'd retry the update now, it would work.

I have done the update. However, I do not have any hybrid SACD disks to test.

WestCoastD.... I suspect that your original abortive attempt to do the update with out the folder "crashed" the update process/software. Re-initializing "resurrected" the original data that was never over written and also probably reset the update process. I'd venture that if you'd retry the update now, it would work.thanks for your input.

I would say you are probably correct. It's obvious that the original code was never over-written (or "erased") from memory.

It's frustrating, I'm not sure if the procedure (from the german web-site) is thorough enough on proper sequence for this process. I will copy it and post it here when I get a chance (it's actually in english).

I also made a point, this time around, to re-download the firmware directly from the Denon-germany web-site, then re-burned it to another new blank CD-R.

I may try again, we'll see.

I also made a point, this time around, to re-download the firmware directly from the Denon-germany web-site, then re-burned it to another new blank CD-R.

I may try again, we'll see.Sometimes cheap CD-R can be the problem. Are you using cheap ones?

the update worked for me... make sure you record in ISO format ONLY (non-Joliet) and also record at the SLOWEST speed on your recorder, also set recorder to verify data after burn.

Sometimes cheap CD-R can be the problem. Are you using cheap ones?I'm using brand-new Maxell brand CD-R's.

I never use, or buy, cheap or generic brand products, that's why I spent the $1500.00 on the DVD-3930CI :(

the update worked for me... make sure you record in ISO format ONLY (non-Joliet) and also record at the SLOWEST speed on your recorder, also set recorder to verify data after burn.I'm using Roxio software, I've looked very hard to locate any specific related "Folio", or "ISO", setting, I can't seem to find any.

Also, I do have my set-up configured to run "auto verify data".

So I carefully burned another CD-R with the DVD-3930CI firmware.

I used the slowest write speed (I believe "4X"), also set for auto "test & record", as well as "Finalize"disc.

When I attempt to initialize player (holding SKIP-FORWARD and PLAY simultaneously), upon powering-ON unit, I never get "INITIALIZING" statement at all on player display or monitor. It comes up with "DVD-3930" , then goes to "LOADING", and that's it. So I open tray, insert disc, close tray, then it shows message on monitor: "can not play disc, please use a different disc" (or something like that).

I'm not sure if this player is recognizing the disc properly or what. Or even if the player is initialized at all?

I've had it, I'm sending it back.

Sending it back to Denon for repair?

I'm using Roxio software, I've looked very hard to locate any specific related "Folio", or "ISO", setting, I can't seem to find any.

Also, I do have my set-up configured to run "auto verify data".

Hi. I am also interested in upgrading the firmware. I have a 2930 which also has a new firmware version on the German site. I also have Roxio. I noticed that if I try to record to an "audio CD" there is not a choice of ISO. But if you start a "New CD Project" (under the File drop-down menu) and then choose "data CD," you can then select "CD project properties" (also under the file menu). A diologue box will open which allows you to choose ISO or Joliet. The ISO format requires that you use 8 characters or less and no underscore for file names.

I am a little scared to start messing with the firmware because I have a US player. However, I have a feeling it should be OK. Since you are braver than me, maybe you can try to record the CD with the ISO format. I'd be interested in how it turns out if you try it.

So I carefully burned another CD-R with the DVD-3930CI firmware.

I used the slowest write speed (I believe "4X"), also set for auto "test & record", as well as "Finalize"disc.

When I attempt to initialize player (holding SKIP-FORWARD and PLAY simultaneously), upon powering-ON unit, I never get "INITIALIZING" statement at all on player display or monitor. It comes up with "DVD-3930" , then goes to "LOADING", and that's it. So I open tray, insert disc, close tray, then it shows message on monitor: "can not play disc, please use a different disc" (or something like that).

I'm not sure if this player is recognizing the disc properly or what. Or even if the player is initialized at all?

I've had it, I'm sending it back.Honestly, try a Sony disc. Sounds like it can't read the Maxell.

Okay, I've sort of "resurrected" things (I guess).

Yesterday I burned the euro-firmware to a CD-R (without the folder, only the .ROM file). I attempted to load this firmware version (per the instructions Dutchman01 provided several posts back), the process never really work as described. I never saw any of the messages ("LOADING", "FLASH ERASE", FLASH WRITE", etc.,...The tray door never opened automatically after burning, I had to manually open tray, power-OFF unit. Then power-ON, and initialize. I lost all display functionality.

Today, after re-investigating several previous posts, I carefully re-burned another CD-R with the euro-firmware (including "DVD-3930" folder). I attempted to load firmware (per instructions from the euro-german web-site:
http://firmware.denon-online.eu/index.php
The process still did not work as described- the tray never re-opened automatically upon completing (flash) down-load. I never saw any of the messages ("LOADING", "FLASH ERASE", FLASH WRITE", etc.,...).
So, once again, I had to manually open tray, remove disc, then power-OFF. When I powered-ON I held PLAY and SKIP-FORWARD buttons, and I got "INITIALIZE" message on display, and eveything came back up (ie. the wallpaper and normal display characters). I am able to go into menu as well.

However, when I enabled functions to display firmware version I got the following:

BE 8284
Make Day 711
DSP 8250
IP 060711

This looks to be original (shipped) version of firmware (USA Denon). It seems this unit is not accepting the firmware upgrade properly.

Moreover, I'm still having problems attempting to play SACD track on hybrid titles (it will not play them).



WESTCOASTD:

You are not reading right the instructions all the time.
You are not following the Upgrade procedure correctly,
That's why it fails on your DVD-3930.

AGAIN NOW, FIRST READ THIS TEXT BELOW AND DO IT NOW ONLY ON THIS WAY AND NO OTHER WAY.

Download Nero en install it if you don't have good burning software with advanced burning options. (www.nero.com)

You Must select ONLY ISO 9660 and NOT ISO 9660 + joliet.


BURN The FOLDER: DVD_3930 with the content D393SAVD.ROM at 4x or slower and make shur your the CD is finalized.

Now You got the right firmware CD.

------------------------------------------------------------------------------------------------------

This Firmware is FOR the 3930CI AND 3930 and not only for Europe 3930.

This Means:

FOR ALL REGIO"S AND 3930's over the whole world.

I realy don't know why DENON USA doesn't post all firmware update's out there for all the components they make or did make.

Denon Europe Support do a better job than DENON USA.

Second info: all firmware's are made in japan and not by Denon USA or Denon Europe.

I used Nero to burn the disk and followed these instructions. It worked fine for me. I don't rememebr the brand of CD I used. It was some old disks I bought 3-4 years ago.

Sending it back to Denon for repair?yes

You are not reading right the instructions all the time.
You are not following the Upgrade procedure correctly,
that's because pieces of this procedure are scattered all over this thread. Even the Denon-Germany website instructions are not 100/% consistent with your instructions.

I can't even get the machine to "initialize" right now.

I appreciate your help but I'm not f*cking with it anymore.

Honestly, try a Sony disc. Sounds like it can't read the Maxell.I also tried a brand-new TDK CD-R disc, I'm getting the same message. I don't think both disc's are bad. I think the problem is my machine will not "initialize" at this point, consequently it's not switching into the proper mode to read firmware.

I also tried a brand-new TDK CD-R disc, I'm getting the same message. I don't think both disc's are bad. I think the problem is my machine will not "initialize" at this point, consequently it's not switching into the proper mode to read firmware.


did you after the bad flasing's,
reset the 3930?


try that first.

I also tried a brand-new TDK CD-R disc, I'm getting the same message. I don't think both disc's are bad. I think the problem is my machine will not "initialize" at this point, consequently it's not switching into the proper mode to read firmware.I've seen this type of problem with car navigation software upgrades. I've actually had my nav stuck too, but I was able to get a new disc and reboot it.

I could be wrong, but this is how I see it; Given that other US users got it to work, there are two constants (1) all 3930 hardware are the same and (2) the software is the same. The software provides instructions that should execute the same way given the hardware (3930) is the same. Given the hardware is the same, the software could only be good or bad, not sometimes good or sometimes bad. Other users have thus proved it to be good. The hardware just contains the 'road' for the instructions. All 3930's have the same road, so there should not be any confusion here either. This leaves several other questionable variables, your cd burner, computer, disc, etc, and user error.

Basically, what happened was that your update started, but it was not able to complete and reboot. That's why it's hung up right now.

I bet if you follow the procedures correctly and if your computer and other questionable variables are compatible/good, then you should be able to stick a new disc back in and the upgrade and reboot procedure should work.

Basically, what happened was that your update started, but it was not able to complete and reboot. That's why it's hung up right nowyou're probably correct.

As Dutchman01 mentions, I would probably have to perform a system-reset on the DVD-3930CI first, then, hopefully, the player will switch into "intializing" mode enabling it to properly "read" the new firmware into it's buffers. Right now the player will not switch into "initializing" mode (that's the problem).

At this point I don't wish to take it any further as the original firmware version is still resident in the player's memory. This way Denon factory will not dispute any upgraded firmware version, potentially voiding warranty. Once I completely load the up-graded version the warranty is (technically) voided. And I can't revert back to the original (stock) version.

Appreciate everyone's help!

did you after the bad flasing's,
reset the 3930?


try that first.

The update instructions say something like connect the player by s-video.... Is this necessary?

I have a DVD-3930 connected to a Pioneer plasma PDP-507 via HDMI.

After experimenting with the different resolutions I have found that 480i or 480p gives the best picture with my display. Both 720p and 1080i (the latter being the resolution selected by the player if I set the HDMI to "auto") result in a certain lack of sharpness and clarity that I cannot seem to compensate for by tweaking the sharpness settings. I guess the display has excellent scaling and/or de-interlacing capabilities.

So, I'm happy with the 480 resolution with one exception:

Every once in a while (3-4 times during a film) the picture will become jerky for a brief moment. Sound is normal. There seem to be no special conditions that cause this, it's completely unpredictable. I thought it was only during camera pans, but have recently seen it also for example when a person moves while the camera remains still. After a few seconds the picture returns to normal.

In the beginning I used a component connection set to 480p and I believe I saw the same thing then as well, but will have to check again as I switched to HDMI quite soon.

Does anyone have a similar problem and/or any ideas on how it might be corrected?

Thanks in advance for any help!

Mitch

Hi guys,

I just upgraded the firmware on my 2930CI using Dutchman's instructions. I downloaded the latest firmware from the German site, burned it to a CD-R (Maxell btw) and did the procedure. Initially my player would not go to Initialize, but later, after many failed attempts I found out why: the player shoud be ON (green light) and you have to turn it off using the On/Off switch (not the stand by one). This is the first step. Then you press the PLAY and SKIP FORWARD together and turn the player On using the On/Off switch (not the stand by one). Then, voila, it goes into Initialize, loading and then shows the 00000. You open the tray and put the CDR. It reads it, erases and then completes the upgrade. You see READING DISC, ERASING, COMPLETE in the front panel. When it's done, the tray comes out automatically. You take the CDR off the player. DO NOT close the tray. Turn the player off in the On/Off switch (not the stand by one) and again turn it on pressing PLAY and SKIP FORWARD. Initialize comes in again, then loading and it show the 00000. Turn it off again this time on the stand by switch. You're done.

Remember to write down all your settings in the Menu because the new firmware will default all options. :( Also no region hack will be needed to be aplied again. The firmware doesn't interfere with it. It's still region free. :p

Result of upgrade of firmware:
- Player is much smother. The problem discs I had (ReAnimator Special Edition, James Blunt at the BBC) played fine without a problem. The menu itens seem to go a little faster than before and the player doesn't hang anymore. I will keep testing.

Thanks to everybody, specially Dutchman for taking the time to find this new firmware. It really does seem to improve my beloved 2930CI!!

This Forum rules, btw!!!

All my best!!

The update instructions say something like connect the player by s-video.... Is this necessary?

You can use the S-Video connection to display on your television the same info as on the front screen of the player.

Hi guys,

I just upgraded the firmware on my 2930CI using Dutchman's instructions. I downloaded the latest firmware from the German site, burned it to a CD-R (Maxell btw) and did the procedure. Initially my player would not go to Initialize, but later, after many failed attempts I found out why: the player shoud be ON (green light) and you have to turn it off using the On/Off switch (not the stand by one). This is the first step. Then you press the PLAY and SKIP FORWARD together and turn the player On using the On/Off switch (not the stand by one). Then, voila, it goes into Initialize, loading and then shows the 00000. You open the tray and put the CDR. It reads it, erases and then completes the upgrade. You see READING DISC, ERASING, COMPLETE in the front panel. When it's done, the tray comes out automatically. You take the CDR off the player. DO NOT close the tray. Turn the player off in the On/Off switch (not the stand by one) and again turn it on pressing PLAY and SKIP FORWARD. Initialize comes in again, then loading and it show the 00000. Turn it off again this time on the stand by switch. You're done.

Remember to write down all your settings in the Menu because the new firmware will default all options. :( Also no region hack will be needed to be aplied again. The firmware doesn't interfere with it. It's still region free. :p

Result of upgrade of firmware:
- Player is much smother. The problem discs I had (ReAnimator Special Edition, James Blunt at the BBC) played fine without a problem. The menu itens seem to go a little faster than before and the player doesn't hang anymore. I will keep testing.

Thanks to everybody, specially Dutchman for taking the time to find this new firmware. It really does seem to improve my beloved 2930CI!!

This Forum rules, btw!!!

All my best!!


Yes your right about this way.

i'm running the update's on this way 2.

beginning from the moment the power is on at the player, also make shure before initialize that there is no disc in the player.

player must be empty.

Hi guys,

I just upgraded the firmware on my 2930CI using Dutchman's instructions. I downloaded the latest firmware from the German site...


hebs,

I just updated my 2930 exactly how you described it, and it surprised me that my Japanese 2930's serial # worked on the Denon.UK site, but it did. (No, I don't read Japanese to get it from the Denon.jp site.)

Here are a couple of notes to smooth the process for someone as new to firmware updates as I am. If anyone has problems with Nero, I recently bought Nero 7 and I had to use Nero Burning ROM vice Nero Express to be able to write in ISO without Joliet.

Also, if it is unclear why you need to use the S-Video connection, when the firmware updates it resets HDMI so you'll lose your display if you don't have a different video mode hooked up while you're upgrading the firmware.

Thank you all for your help with this. One of the two DVD's that completely wouldn't play a few days ago, due to hangups and some kind of region checking problem, is now working beautifully!

I agree that this forum has been amazingly helpful with this problem. Thank you all again!

Mike

Hey Mike,

Glad you were able to update yours too! :)

Best to all!

I recently bought Nero 7 and I had to use Nero Burning ROM vice Nero Express to be able to write in ISO without Joliet.so, Nero Burning ROM vice Nero Express is part of the Nero 7 package?

I'm debating updating, either, my Roxio "Easy CD Creator 5" package, or getting new Nero 7 package?


Also, if it is unclear why you need to use the S-Video connection, when the firmware updates it resets HDMI so you'll lose your display if you don't have a different video mode hooked up while you're upgrading the firmware.
I noticed component-video connection works as well.

I'm debating updating, either, my Roxio "Easy CD Creator 5" package, or getting new Nero 7 package? Off Topic: IMHO, DO NOT UPDATE TO THE LATEST ROXIO PACKAGE WITHOUT A LOT OF RESEARCH. As for as I'm concerned, they have not produced a reliable package since Roxio Easy Media Creator 7.5, which I currently use. (Version 8.0 sits on the shelf, unusable from the day I bought it and no help what-so-ever from Roxio.) Before updating, you might want to check out their discussion group/support pages. The last time I was there (and, it has been a while), it was not pretty. No official help from Roxio and a lot of unhappy campers (plus a lot of "gurus" ready to tell you ad nauseum, "you don't understand the software and it's your fault it's not working!"

Before updating, you might want to check out their discussion group/support pages. The last time I was there (and, it has been a while), it was not pretty. No official help from Roxio and a lot of unhappy campers (plus a lot of "gurus" ready to tell you ad nauseum, "you don't understand the software and it's your fault it's not working!"haaa!..........that's enough to convince me right there (to not get Roxio product).

The "Easy CD Creator 5" software that came as part of my Dell software package bundle is a flakey piece of half-working crap.

I will probably go for the Nero 7 package then. I want to have a solid software burning application tool, that's up to spec.

Hey Mike,

Glad you were able to update yours too! :)

Best to all!

I got my firmware to update, first try, thanks to everyone.

haaa!..........that's enough to convince me right there (to not get Roxio product).

The "Easy CD Creator 5" software that came as part of my Dell software package bundle is a flakey piece of half-working crap.

I will probably go for the Nero 7 package then. I want to have a solid software burning application tool, that's up to spec.

Yes, I agree. Roxio from Dell was causing me problems.
I got Oront Burning Kit 2 Premium. It worked quite well.

I did use Roxio years ago.

The lastest years i use Nero.

Nero is the best out there i think.

so, Nero Burning ROM vice Nero Express is part of the Nero 7 package?

I'm debating updating, either, my Roxio "Easy CD Creator 5" package, or getting new Nero 7 package?


The Nero 7 Ultra Edition that they're selling at Nero's site has both Burning ROM and Express in the package. I was letting you know which program to use from the package since there are dozens of programs in the package.

I have used older versions of Nero over the years and it has been the best burning program on the market. I strongly recommend it, and the newer version has tons of extras that I haven't even figured out how to use, yet.

Good luck!

Mike

Try setting the "Squeeze mode" in the 3930 setup menu to "auto" (or "on" if it doesn't recognize the disc as non-anamorphic ) and you should get black bars on the sides. Have your display on Full.

Finally got around to trying this last night.

It worked :)

The Nero 7 Ultra Edition that they're selling at Nero's site has both Burning ROM and Express in the package. I was letting you know which program to use from the package since there are dozens of programs in the packageoh I see, thanks!

Finally got around to trying this last night.

It worked :)


Glad to hear it.

For those of you contemplating flashing the firmware on your 2930ci, I noticed that the version on my "just back from the Denon New Jersey repair facility" is:
BE 8283-9
Make Day 305
DSP 8250
Since this seems to be the same version as is available on the UK/German Denon site, there shouldn't be any problem downloading and applying it to a North American version of the player.

Since this seems to be the same version as is available on the UK/German Denon site, there shouldn't be any problem downloading and applying it to a North American version of the player.so how is your player behaving overall now?

The reason I'd sent my unit in initially was because of HDMI handshake issues. This now seems resolved though I suspect the firmware is unrelated to the handshake problem I was having.
To me, this player seems kind of slow to make audio changes on the fly - eg. changing from multi-channel to two channel on a DVD-A disk. Also, I noticed a hang when having a DVD-V playing and cycling through the various Pure Direct modes. Whether or not these behaviors are due to the Firmware version, I could not say since I have no way to do an A-B comparison.

To me, this player seems kind of slow to make audio changes on the fly - eg. changing from multi-channel to two channel on a DVD-A disk. Also, I noticed a hang when having a DVD-V playing and cycling through the various Pure Direct modes. Whether or not these behaviors are due to the Firmware version, I could not say since I have no way to do an A-B comparison.
These are typical behavior. I try to have the player in STOP mode before I change Pure Direct mode (especially from NORMAL to EVERYTHING OFF), it will almost always hang if you enable this function while a disc is playing.

Hi Guys - first post on this forum.

I recently bought the 3930 in Germany and as I have several R1 and R3 discs I would like to use the multi region hack that you can find on the internet.

I have one question though; I have also got the Denon DVD 3800 which my dealer in the Netherlands helped me make multi-region a long time ago (not via firmware, but via hardware).
As I was using this DVD player with a scart cable I couldn't use PAL Progressive Scan - the moment I bought my Plasma TV I hooked the DVD 3800 up with component cables to the plasma and I could only select Interlaced and not Progressive Scan - that was a major bummer!!
I asked the dealer about this and they told me that this was normal - making your DVD player multi region meant that you would lose stuff like that. Several dealers and the Denon supplier in Holland confirmed this story.

They also confirmed to me that it is not possible to get the 3930 multi-region, so I am a bit hesitant to use this multi-region hack, simply because I can use my 'old' 3800 for the R1 and R3 DVD's - even though you notice the difference.

Now before I want to do this and make my player multi-region, I would like to know if you have done this and everything is still working the same as before - HDMI/PAL Progressive Scan etc.

I would also like to know if firmware updates cancel this hack again for two reasons - if it works, I would like to know if I have to do this again - if it doesn't work the way I want and I lose specific features of the DVD player I would like to know if there is a way back, maybe with a firm-ware upgrade?

I have updated my player to the latest firmware version yesterday so my firmware is up-to-date.

replies appreciated!

Thanks

Peter :)

I made my 3930 mult-region several months ago. Worked (and works) perfect and nothing changed at all. But haven't loaded any new firmware yet. I made my prevoius 2900 multi-region as well (via CD-R) - w/ same result.

"In a recent interview with ListenUp.com, Jeff Talmadge from Denon stated that they would announce plans for a high definition player as early as July, but no format was given. When you couple this information with the fact that Funai (who recently announced a Blu-ray player for this fall) makes DVD players for Denon, and that D&M Holdings, the parent company of Denon, is now an adopter of BD+, it appears that the Denon player will most certainly be Blu-ray.

This information, of course, is all speculative right now, but we hope to hear more from Denon in the upcoming months about their future high definition plans."

I might have waited on my purchase of my 3930 had I known this. :( (although I'm extremely pleased w/ the 3930's SD DVD playback) :)

Hi all. I just wanted to let everyone know that I updated the firmware and applied the region-free hack to my "region 1" 2930CI (USA version). All worked great! However, after I applied the region-free hack my display said "Region 1A" ( not 2A as others have stated). I assume that the number refers to the original region and the "A" means region-free.

I love this player! :)

Hi all!

I have updated my firmware successfully. :)
But, I left my HDMI-cable in my player when I updated it, so now it won't show the picture on my tv. As stated earlier in the thread, I also assumed it it was reset. I've tried changing almost every settings, but it still won't show any pictures.
Do I need to send it in for repair?

Hi all!

I have updated my firmware successfully. :)
But, I left my HDMI-cable in my player when I updated it, so now it won't show the picture on my tv. As stated earlier in the thread, I also assumed it it was reset. I've tried changing almost every settings, but it still won't show any pictures.
Do I need to send it in for repair?

No need to despair. Connect the player to the TV with an S-video cable or composite cable. You will then be able to see the setup menu and set the HDMI settings.

"In a recent interview with ListenUp.com, Jeff Talmadge from Denon stated that they would announce plans for a high definition player as early as July, but no format was given...
...I might have waited on my purchase of my 3930 had I known this. :( (although I'm extremely pleased w/ the 3930's SD DVD playback) :)

I was wondering the same thing on my 3930. I'll wait until Oppo comes out with a HD player. That will be the final proof the format(s) are mainstream. And after all an HD player is only a MPEG decoder and digital transport. Oppo has shown they can provide flagship quality for almost no money in these areas.

it appears that the Denon player will most certainly be Blu-ray(I read that interview) You know it's coming, just a matter of exactly when. I figure Denon will have something to show this fall (maybe CEDIA). Just hope they have something comparable, in functionality, to the DVD-3930CI with the addition of HD capability at a comparable price point.

Or, maybe, Denon should offer current DVD-3930CI owners the opportunity to purchase the next-generation (HD capable) player at 50% off to make up for all the problems and returns :D

BTW I finally got the euro-germany firmware successfully installed onto my "fragile" DVD-3930CI. My machine now has ver 8284-5.

After hassling with purchasing, down-loading and configuring Nero 7 I was finally able to burn the firmware onto a Maxell CD-R successfully (after blowing probably 20 blank disc's). I had to use the Nero Express application, was quick and simple.

Nero Burning ROM application seemed to be a little difficult to figure out how to write over the complete (DVD_3930) folder and then burn. Although it has the best combination of functionality (for professional use- ISO, etc.,..), just not as intuitive as it seems. Guess I need to read more on it's use.

It is critical to follow exact, proper, sequence when down-loading firmware to Denon player, hebs clarification on INITIALIZING was a big help.

Bottom-line, my player does'nt seem to operate necessarily any better. I'm still having problems playing many SACD hybrid titles, it will not read (or play) the SACD layer (most of which did play on this machine when it was new). This is one of the primary reasons I bought this player.

Another problem I'm experiencing is the DISPLAY function is not working. When I set my machine to Pure Direct (ALL OFF) I can't get the display to light-up when enabling the DISPLAY button, so I don't know what the status of a disc is. I have to stop the disc and re-set Pure Direct to NORMAL so the display comes back.

Also, was watching a DVD-Movie last night ("Alpha Dog") and, at one point, the disc hung-up. I had to stop the disc, re-load, find my way back to where I was (more than half-way) and finish watching the movie. Not sure if this was a disc problem or what?

This player's barely six months old, I can't imagine how it will function after two years.........

Anyway, thanks to all for their input, guidance and help. I especially thank Dutchman01 for all your offerings and input, I know it's a major challenge to translate your knowledge from German to english.

I'm planning to send my unit to Denon New Jersey.........

Sounds like an optical reader problem, not too uncommon for Denon.

I had a problem with my 2900 reader. So far, knock on wood, my 3910 and 3930 have been ok.

I upgraded to -5 firmware ok.

BTW I finally got the euro-germany firmware successfully installed onto my "fragile" DVD-3930CI. My machine now has ver 8284-5.

After hassling with purchasing, down-loading and configuring Nero 7 I was finally able to burn the firmware onto a Maxell CD-R successfully (after blowing probably 20 blank disc's). I had to use the Nero Express application, was quick and simple.

Nero Burning ROM application seemed to be a little difficult to figure out how to write over the complete (DVD_3930) folder and then burn. Although it has the best combination of functionality (for professional use- ISO, etc.,..), just not as intuitive as it seems. Guess I need to read more on it's use.

It is critical to follow exact, proper, sequence when down-loading firmware to Denon player, hebs clarification on INITIALIZING was a big help.

Bottom-line, my player does'nt seem to operate necessarily any better. I'm still having problems playing many SACD hybrid titles, it will not read (or play) the SACD layer (most of which did play on this machine when it was new). This is one of the primary reasons I bought this player.

Another problem I'm experiencing is the DISPLAY function is not working. When I set my machine to Pure Direct (ALL OFF) I can't get the display to light-up when enabling the DISPLAY button, so I don't know what the status of a disc is. I have to stop the disc and re-set Pure Direct to NORMAL so the display comes back.

Also, was watching a DVD-Movie last night ("Alpha Dog") and, at one point, the disc hung-up. I had to stop the disc, re-load, find my way back to where I was (more than half-way) and finish watching the movie. Not sure if this was a disc problem or what?

This player's barely six months old, I can't imagine how it will function after two years.........

Anyway, thanks to all for their input, guidance and help. I especially thank Dutchman01 for all your offerings and input, I know it's a major challenge to translate your knowledge from German to english.

I'm planning to send my unit to Denon New Jersey.........

Sounds like an optical reader problem, not too uncommon for Denonthat's what I'm thinking, more of a mechanical issue.

When I load a disc, in-particular an SACD title, the player goes through it's routines and, ultimately, just before the very end, I can hear a distinctive (subtle) "click, click" noise. It's as if the electric motor is attempting to position the reader but the mechanism is hung-up.

Another problem I'm experiencing is the DISPLAY function is not working. When I set my machine to Pure Direct (ALL OFF) I can't get the display to light-up when enabling the DISPLAY button, so I don't know what the status of a disc is. I have to stop the disc and re-set Pure Direct to NORMAL so the display comes back.



It's not a problem. That's how it's mean't to be with Pure Direct set to ALL OFF. Try setting up Pure Direct Mode 1 or 2. You can then select what you want on or off. See Page 28 of the manual.

Sounds like an optical reader problem, not too uncommon for Denon.

I had a problem with my 2900 reader. So far, knock on wood, my 3910 and 3930 have been ok.

I upgraded to -5 firmware ok.

I had a problem w/ my 2900 reader too. Had to send it in to Denon for repair. Afterwards it was perfect (still is) :) (nice back-up machine to the 3930 - although I haven't needed it for that purpose yet)

Orignally posted 4/19/07
Just got off the phone with Denon USA.

They confirmed there is a firmware upgrade for the 3930CI, that it will be posted to the US web site when they've completed testing it, and service is hoping that will be sometime in the "next few weeks."

Since my 3930CI is working just fine, I'm not in a hurry, but it is coming for US customers.

Must be quite a testing process!!! Or everytime they are about to release it a new version comes out and they have to start testing again.

It's not a problem. That's how it's mean't to be with Pure Direct set to ALL OFF. Try setting up Pure Direct Mode 1 or 2. You can then select what you want on or off. See Page 28 of the manual.okay, you're right. Everything got re-set in memory after burning new firmware. I went into SETUP (last menu selection or "OTHER")) and reset DISPLAY = ON. Now when I'm in Pure Direct mode (ALL OFF) I can enable DISPLAY button and display will light-up allowing me to see disc parameters. as I desire. Thanks.......

Alright was bored and finally broke down. Updated the firmware on my US 3930 build date June 06.

Burned the provided Euro firmware using Easy CD Creator 6, Mos Baer India disk, and plextor drive at 4x.

No problems with the procedure. I think it may be slightly more responsive but I could be imagining things.

Guess I wont update the firmware until somebody can give me a good reason to. If it were to be more responsive - even a little - that would be a good reason :) (May 2007 build date)

Guess I wont update the firmware until somebody can give me a good reason to. If it were to be more responsive - even a little - that would be a good reason :) (May 2007 build date)I would'nt, especially if everything's operating cleanly.

I've been following this thread somewhat loosely in the last 4-5 weeks (more closely towards the beginning of the thread). But I have to say, there is no way I would hack my 3930CI. I'll wait for the supported upgrade to be released. Fortunately, my second unit is working as expected, no problems.

For ALL Europe Customers off the DVD-3930 (NOT 3930CI)

There is a problem with the Progressive Auto modus and PAL dvd's.
De-interlacing is not right with the unit it has some artefacts on the picture and some minnor other progressive mode bug's.

This problem was known for some time but a fix was not there........
Denon and Realta did need some time how to fix this problem and make a solution for it.

ALL EUROPE MODELS ARE HAVING THOSE PROBLEMS.

Contact your local Europe Official Dealer for more information about this.

:) The Solution: :)

The are going to replace some hardware insite the unit and they do a firmware update on the Silicon Optix REALTA Chip.


If you did buy this unit true official Denon dealer the upgrade will be 100% free. :)
if you bougt it true other channels (not the official one) online etc. it may cost you some money

My unit is going back to Denon today,
details on my unit will follow.

un-believeable, what's next.............

I anyone else having problems playing back media files, AVI/Divx??

I have tried various brands of disc,s....but 90% of the time i just get the "
Disc Loading" on the display....if by chance i do get a file to play, it will usually lockup within a few minutes and requires me to power off the unit , then power it on again!!!

Starting to very much regret the purchase of this thing....

Any help/comments appreciated..

HMMM!! Just an update, my unit will now NOT play any form of media, DVD/CD...
When you insert the disc and the tray closes, you can here a "Whirring" noise, like the transport is searhing but cant track the disc..

I am returing the unit , it has far to many faults considering its only 2 weeks old........my only other option is the Marantz DVD 9600....anyone have any info concerning image quality versus the Denon 3930?

Thanks

I looked into the Marantz 9600 earlier in the year - and decided on the Denon. Couldn't seem to find anyone who owned a 9600 (!) - and only one short review by one of the major magazines. It lists for $2,000. Which is even more ridiculous than the 3930's price. Mainly I didn't care for the "look" of the 9600. Didn't like the gold accents. I think the "all black" Denon looks much better. In fact the Denon is one gorgeous looking machine (IMHO). I had to return my first 3930. But my second unit (May build date) has been perfect (I'm knocking on wood) and I've now played over 50 DVD's ...perfectly.

I've been following this thread somewhat loosely in the last 4-5 weeks (more closely towards the beginning of the thread). But I have to say, there is no way I would hack my 3930CI. I'll wait for the supported upgrade to be released. Fortunately, my second unit is working as expected, no problems.

Funny how Denon is shipping units in the US with the updated firmware, but not posting that firmware on the US site, while the Europeans are getting the updates posted.

You may be in for a long wait.

Installing the firmware is not a hack since this is Denon firmware for a 3930ci, is a 3930ci, is a 3930ci....

For ALL Europe Customers off the DVD-3930 (NOT 3930CI)

There is a problem with the Progressive Auto modus and PAL dvd's.
De-interlacing is not right with the unit it has some artefacts on the picture and some minnor other progressive mode bug's.

This problem was known for some time but a fix was not there........
Denon and Realta did need some time how to fix this problem and make a solution for it.
In what the trouble symptom with de-interlacing on PAL DVD?
I have found only one problem via HDMI. The 3930 player does not change color system automatically after viewing disks recorded in NTCS. The player stores it in memory and at following viewing a disk in PAL play it in NTSC 60 Hz. For changing of color system it is necessary to switch it by button PAL/NTSC on the Remote control. The color system (TV Type) in the menu of 3930 set in Multi.

seems to me, from what I've seen here on this thread, the first allotment of DVD-3930CI's are potentially more prone to problems and/or failures, while, the following allotments may be okay..........Great player, just has a few tweaks to be dealt with. Have never experienced an item being returned (and replaced) to this degree.

In what the trouble symptom with de-interlacing on PAL DVD?
I have found only one problem via HDMI. The 3930 player does not change color system automatically after viewing disks recorded in NTCS. The player stores it in memory and at following viewing a disk in PAL play it in NTSC 60 Hz. For changing of color system it is necessary to switch it by button PAL/NTSC on the Remote control. The color system (TV Type) in the menu of 3930 set in Multi.


My German is not that good but there is a thead going on in a german audio forum for some time where the problems of the DVD-3930 (NOT THE DVD-3930CI) are spoken.

From that thread i did read thet there are in the progressive auto mode are picture artefacts in quick scene's.
Also the horizon and vertical line's are not always right on time pictured.

In the background the picture looks sometime's as a ghost does come by.
(no other words does i have to explane on the right way this problem)

After that i read this i did email about this to Denon Netherlands (Penhold here).

First thing was funny,
they first did not know there was a solution for it ready)
So the guy who get my email did send it directly to the Head Technical Service.

That man did know about it and did email me right away that i must bring in my unit for the hardware upgrade including the firmware upgrade.

The upgrade is that brand new that not all the denon people are known off it yet :) :) :)

I think my unit is the first dutch unit that gets the modification. :)

As I posted earlier, I did update the firmware in my DVD230CI. Two weeks later the player is working fine.

Something I just now noticed, it is interesting that the ZIP file I downloaded from the UK site for the upgrade is named: "VER8283-9_DVD2930_2930CI.zip".
Judging by the name, the upgrade must be for both the 2930 and the 2930CI.

although i really like the Denon 3930CI, I am suspect about its build quality. My first unit failed within one week, but I must admit my second unit is holding up okay (so far). My first unit has a build date of March 2007, the replacement I got was June 2006!!! Dunno why so old.

My main gripe is that after paying $1500 for a player, it appears my $100 Sonys appear a lot more reliable. Denon shud really get their quality control up to par. Too many failures will degrade their reputation, a poor rep is really hard to come back from.

Demo,d the Marantz DV9600 today..... VERY nice peice of gear. Its a very nice looking unit once you view it in the flesh.. as good if not better built than the Denon.
I was surprised at the quality of its video output considering it doesnt use the "HQV" processing of the 3930...the image is sharper and more detailed than that of my 3930!!!
The audio is also better than the Denon, more open without being harsh.

All in all very plesently surprised, i am returning my 3930 and should have my new 9600 in a couple of days.

My first piece of Marantz gear was a receiver I bought in 1974. It was a 2270 - and featured 70 watts per channel! Which was a tremendous amount of power for the time.

Let us know how the 9600 tests when you get it home. It's near impossible for me to judge audio/video quality until I get the gear home and do a direct A/B comparison in my room, w/ my equipment, test discs and familiar software.

One nice thing about the 9600 though is the fact that it's built in Japan (not China).

there is a thead going on in a german audio forum for some time where the problems of the DVD-3930 (NOT THE DVD-3930CI) are spoken.

From that thread i did read thet there are in the progressive auto mode are picture artefacts in quick scene's.
Also the horizon and vertical line's are not always right on time pictured.

In the background the picture looks sometime's as a ghost does come by.
(no other words does i have to explane on the right way this problem)
Where did you read about it, what forum? It's interesting. No one from 3930 users didn't write about it at the European avforum.com. Wait detailed information from you.

My first piece of Marantz gear was a receiver I bought in 1974yeah, that's when Marantz was really happening. It's interesting how they have seemed to maintain a certain level of product recognition and quality even though the more commercial brands (Yamaha, Denon, etc.,..) are more popular in mass market sales.

A high school friend of mine, who owns a respected local audio shop (GNP Audio, Pasadena http://www.gnpaudiovideo.com), swears by Marantz.


One nice thing about the 9600 though is the fact that it's built in Japan (not Chinathis could be part of the difference (quality-wise), between much of the Denon product and Marantz, I guess?

yeah, that's when Marantz was really happening. It's interesting how they have seemed to maintain a certain level of product recognition and quality even though the more commercial brands (Yamaha, Denon, etc.,..) are more popular in mass market sales.

A high school friend of mine, who owns a respected local audio shop (GNP Audio, Pasadena http://www.gnpaudiovideo.com), swears by Marantz.

this could be part of the difference (quality-wise), between much of the Denon product and Marantz, I guess?


Just curious....

If your friend is a Marantz dealer and swears by it, why go for the Denon?

I would think you could have gotten a pretty good deal.
I'm happy with my 3930 but the Marantz is nice (just too expensive in Canada).

If your friend is a Marantz dealer and swears by it, why go for the Denon?Actually I considered it, however, I thought this particular Denon (DVD-3930CI) was a little more advanced than the Marantz 9600 (especially video processing, Realta chip, etc.,...), for $500.00 less. The Denon has an HDCD decoder. Also, I can't believe the Marantz is that much better (sonically) than the Denon (as someone points out).


I would think you could have gotten a pretty good deal.I may check into it. Thanks :)

At this point I will probably just concentrate on getting my DVD-3930CI repaired or replaced. Otherwise, I will probably just wait around until the next-generation players come around with HD capability (either comparable to the DVD-33930CI or some other brand).

Actually I considered it, however, I thought this particular Denon (DVD-3930CI) was a little more advanced than the Marantz 9600 (especially video processing, Realta chip, etc.,...), for $500.00 less. The Denon has an HDCD decoder. Also, I can't believe the Marantz is that much better (sonically) than the Denon (as someone points out).

I may check into it. Thanks :)

At this point I will probably just concentrate on getting my DVD-3930CI repaired or replaced. Otherwise, I will probably just wait around until the next-generation players come around with HD capability (either comparable to the DVD-33930CI or some other brand).

Sounds like your thoughts mirror mine.
Cheaper, better video (theoretically?) and HDCD.

Does the Marantz sound better? Don't know. I suspect it has a different character...warmer maybe....but not necessarily "better".

Does the Marantz sound better? Don't know. I suspect it has a different character...warmer maybe....but not necessarily "better".
exactly. I'm very happy with the sonics on the DVD-3930CI, it's one of the most beautiful sounding players.

Just to clarify...... I am a Denon user from way back.
I purchased the Denon DVD 5000 ( AUD$5000) when it came out a few years back ( one of the first units sold here in Australia) , the bulld of this unit is outstanding....BUT it suffered from failures of the laser assembly...i still have a spare unit .
My main processor is the venerable AVCA1.....and my amps are 4 Denon POA S10 Monblocks ( Bi-Amped) .

SO...it was a surprise for me to find the Marantz ( my opinion) to better the Denon in many area,s...especially the video !
I have always heard that Marantz gear is very "warm" sounding , which is not my taste, but again surprised to find the Marantz sounding very detailed ( as is the Denon) and not at all "Dull" as i had anticipated..

Just suggesting to anyone that is considering spending the LARGE sum of money on a SD DVD player to at least demo both the Denon and the Marantz....you may be surprised as i was..

In what the trouble symptom with de-interlacing on PAL DVD?
I have found only one problem via HDMI. The 3930 player does not change color system automatically after viewing disks recorded in NTCS. The player stores it in memory and at following viewing a disk in PAL play it in NTSC 60 Hz. For changing of color system it is necessary to switch it by button PAL/NTSC on the Remote control. The color system (TV Type) in the menu of 3930 set in Multi.
Just wondering...could you possibly comment on the quality of the 3930's standards conversion, when a PAL disc is played in NTSC mode? Is there a noticeable stutter, or is the motion relatively smooth?

In fact, I would welcome anybody's comments on the 3930's PAL->NTSC conversion quality. I am particularly interested in watching interlaced (video-sourced) PAL discs on a 480p60 display. (And yes, I realize that no conversion will ever be entirely free of artefacts.)

Thanks very much!

When I play PAL discs on my 3930 via my projector (JVC RS1) - the quality is stellar. I notice no stutter and motion is extremely smooth. But my projector (all projectors?) accept a PAL signal directly so there is no conversion. When I play a PAL disc on the 3930 via my 36" Sony XBR Wega tube TV - the stutter is terrible. Unwatchable. So I use a Cambridge Audio DVD player for PAL to NTSC conversion for this (analog) TV.

When I play a PAL disc on the 3930 via my 36" Sony XBR Wega tube TV - the stutter is terrible. Unwatchable. So I use a Cambridge Audio DVD player for PAL to NTSC conversion for this (analog) TV.
Ugh...sounds just like my 3910! You'd think that with the Realta chip onboard, the 3930 would do a stellar job of frame-rate conversion, but I guess it isn't so.

Anyway, thanks for letting me know. I guess I'd better save up for a Vantage HD after all...

After 9 months, my 2930 started to crap out. A few weeks ago DVDs wouldn't track correctly after 10 min of play (SACDs not affected). Likely an optical reader problem, so I didn't bother to upgrade the firmware.

However, I was able to get it working again by moving it outside my component rack (before it was sitting on top of the cable set top box which generates a lot of heat). I should probably get it repaired but then I'd want to get a replacement player to hold me over -- could be the justification to jump into HD.

Anyway, for those of you who are having disk tracking problems, try moving the unit away from other hot units and give it lots of ventilation. It might help.

for those of you who are having disk tracking problems, try moving the unit away from other hot units and give it lots of ventilation. It might help.interesting observation. The DVD-3930CI gets very hot! (at least mine does).

I believe the video card is positioned on the (vented) left-side (from front-view), mounted against the inside side-panel. This card really gets hot. I wonder if this is the culprit (or one of the main culprits)? I'm using a vertical rack configuration with multiple (stacked) amps, and a receiver (pre-pro), all below the DVD-3930CI.

I'm noticing my system hangs more and more when playing DVD-movies, it will just "freeze" somewhere, usually, approx halfway or later into the disc.

[QUOTE=WestCoastD

I believe the video card is positioned on the (vented) left-side (from front-view), mounted against the inside side-panel. This card really gets hot.
[/QUOTE]


The video section is at the rear middle , left is power for video and right front is audio power section.

Maybe we should be running a small fan (attached to the vented side of the unit w/ double sided tape? or?) My Sony Blu-ray player has a small fan. I never here it and the unit runs super cool all the time (even after 2 long movies).

Maybe we should be running a small fan (attached to the vented side of the unit w/ double sided tape? or?) My Sony Blu-ray player has a small fan. I never here it and the unit runs super cool all the time (even after 2 long movies).


There is a fan blowing across the heatsink attached to the HQV processing chip, so ia m not sure how much benifitt another would make..

If heat is building up "inside" the case - it would do a lot of good. Same reason computers use two (or three) fans.

These players are hdmi 1.2 I take it so they can pass sacd over hdmi?

However, I do notice layer changes at times with the 2930 and the remote response time is slow in DVD menus, etc.

Oh! This is disappointing :-( How often is "at times"? I know that on my 2900 I see layer changes if they haven't been mastered properly, i.e. not DSDL. Are you sayin the 2930 is worse than the 2900 in this respect?

Maybe we should be running a small fan...<cut>...If heat is building up "inside" the case - it would do a lot of good.

This was an excellent suggestion. My 2930 is now back in the component rack and DVDs no longer have freeze images or lockups.

Here's what I did:
Using double-stick tape, I mounted a 120mm computer fan on the top rear center of the 2930 directly above the venting holes. Power comes from an old cell phone charger (120V AC - 12V DC), where I cut/stripped the DC wires, inserted them into the fan's Molex power connector and electrical-taped it in place. The fan is an Antec you can purchase at BB for about $25 and has a Low/Med/High thumb switch. At the Low setting, fan noise is barely audible and is sufficent to vent heat out of the unit.

The top of the unit feels cooler now. It's still warm but not hot as it was before. The good news is that after playing DVDs for 6 straight hours, the 2930 w/fan is running perfectly.

hi guys, my denon 3930 ci wont show a picture on my tv going from the dvd player to the denon 4306 , and then to my jvc 70fh96 using hdmi. it works when i first got it and then stopped. When i bypass the reciever it works though, u think this firmware will help me? of does my player need service, i dont think its the reciever cause my ps3 works fine on that input aswell ,

After 9 months, my 2930 started to crap out. A few weeks ago DVDs wouldn't track correctly after 10 min of play (SACDs not affected). Likely an optical reader problem, so I didn't bother to upgrade the firmware.

However, I was able to get it working again by moving it outside my component rack (before it was sitting on top of the cable set top box which generates a lot of heat). I should probably get it repaired but then I'd want to get a replacement player to hold me over -- could be the justification to jump into HD.

Anyway, for those of you who are having disk tracking problems, try moving the unit away from other hot units and give it lots of ventilation. It might help.

Well... I haven't logged on to this site (wouldn't ya know) for quite some time, but mine too has suddenly begun to act up! It freezes on discs that I've burned (now only at 1x), and last night on a commercial disc. Ugh. I'm sorry to hear that others are having this problem, but in a way it's comforting. :(

My 2930 is just over a year old, so I just need to either get it 'fixed', or find another solution... like the fan or firmware.

Not happy.

Did I see somewhere above that there is a firmware upgrade for the 2930? If so, where can I find it and what does it fix?
I looked on the German site as mentioned in another post... and couldn't find it (I don't read German).

Can someone help me find it and give some advice on installing?

Thanks!

shane