View Full Version : Denon DVD-3930 & DVD-2930 w/Realta T2 Chip Coming September-


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boe
01-11-09, 09:19 AM
IF INDEED the Pioneer Blu Rays could deliver qualifiably brilliant SD-DVD image, I would not have taken a Denon 5910 because its three times the price. I would've saved a couple thousands. Even the upconversion comments about the now obsolete Toshiba XA-1 with its HQV Reon can be promptly demolished as its DVD playback is not even on par with the Denon 2930.


I have never tried the 5910 so I can't comment on the upconversion on it vs. the newer 2930. I tried the 2910 and it wasn't nearly as good as the 2930 for SD DVD PQ playback - not sure how a 2930 compares with a 5910. I can however comment on the 2930 vs. a Sony S5000es BR player. I did a very careful comparison and out of the box they are about the same in quality although they look slightly different - each offering some qualities out of the box that are different but overall they are about the same. Tweak the 2930 and it is better than the S5000es. Tweak the S5000ES however and the tweaked picture quality for SD DVD is better than a tweaked 2930. So perhaps the Pioneer 09 BR player will also be able to beat the 2930 - only an official release will make a comparison possible.

PooperScooper
01-11-09, 09:46 AM
IF INDEED the Pioneer Blu Rays could deliver qualifiably brilliant SD-DVD image, I would not have taken a Denon 5910 because its three times the price. I would've saved a couple thousands. But the stubborn, unsinkable fact is that Pioneer created those models as mainly BR players, not state of the art DVD upconverters. No authority has ever commented that those Pioneers also delivers killer DVD playback, if Pioneer does it would've touted this as one of its marketing point. The fact is Blu Ray players are not yet manufactured to be honestly good for both tasks - you can by all means take a reference-grade Blu Ray but the DVD is total bunk; or, you can have both but you need to pay in excess of a thousand dollars for that - and only Denon and Marantz puts out these models. And they're not priced in a populist-oriented way, a shame. Even the upconversion comments about the now obsolete Toshiba XA-1 with its HQV Reon can be promptly demolished as its DVD playback is not even on par with the Denon 2930.

There might be new upconversion technology lurking around the R & D corner somewhere that could shamed the HQV Realta or DVDO scaling - but I've not seen it yet, nor heard anything. So until that is unleashed, the Realta remains the reference.

The HD-XA2 used the Reon and if the 2930 performs the same as the 3930, then the 2930 doesn't filter ICP very well, if at all. This would make it perform not quite as well as the XA2 for SD DVD.

larry

bhwarchitect
01-14-09, 11:13 AM
I'm new to this site so I'm not sure if I'm posting this in the right place but I had read on here the many problems with the laser head unit on the 2930 (& 3930). I obtained a 2930 that was going to the landfill and so I decided to replace the laser unit. You don't need to pay $80 to $100 to Denon for the replacement unit or $300 for the whole job. After working with a great Ebay seller in Tawain, the 2930CI takes a Sanyo SF-HD65 laser unit which is sold for $12-$14 plus $6 shipping. As a new poster I can't post a link but search SF-HD65 on Ebay and several sources will come up. I used "supermanmeliu" because he was so helpful in determining which unit I needed. He is just a little more expensive than some of the others.

We exchanged pictures of the head (the SF-HD65 is engraved printed very tiny on the bottom of the laser head) to verify it was correct before I purchased. Replacing it is easy; several screws to remove the players main cover, top plate and drive cover. Then you can see the laser head easily. Prior to installing the new laser, you have to remove a little solder "blob" (with your solder iron and a little copper braid-instructions are all over Google under "desoldering") on the new laser unit (it is shipped with this protective solder blob on the diode so it doesn't short out from static electricity). No soldering for the actual install, just a little mechanical exercise. It is all very easy and much better than the $300 repair estimate to do it at the dealer for an out-of warranty 2930CI. I'm sure that you can probably do the same to the 3930CI using the same steps I did in finding the correct model laser head. If these Denon players are prone to this malfunction and the fix is $12-$18, there is probably lots of players out there that could be saved (or bought for cheap and given new life). What it says about Denon using that cheap a laser unit I don't know, but I sure am enjoying my "new" 2930! If you're not the fix-it type, you can probably get this done at a shop (or by a capable friend) once you have the replacement part for a 1 hour labor charge. Good luck!

kunz
01-14-09, 12:01 PM
I'm new to this site so I'm not sure if I'm posting this in the right place but I had read on here the many problems with the laser head unit on the 2930 (& 3930). I obtained a 2930 that was going to the landfill and so I decided to replace the laser unit. You don't need to pay $80 to $100 to Denon for the replacement unit or $300 for the whole job. After working with a great Ebay seller in Tawain, the 2930CI takes a Sanyo SF-HD65 laser unit which is sold for $12-$14 plus $6 shipping. As a new poster I can't post a link but search SF-HD65 on Ebay and several sources will come up. I used "supermanmeliu" because he was so helpful in determining which unit I needed. He is just a little more expensive than some of the others.

We exchanged pictures of the head (the SF-HD65 is engraved printed very tiny on the bottom of the laser head) to verify it was correct before I purchased. Replacing it is easy; several screws to remove the players main cover, top plate and drive cover. Then you can see the laser head easily. Prior to installing the new laser, you have to remove a little solder "blob" (with your solder iron and a little copper braid-instructions are all over Google under "desoldering") on the new laser unit (it is shipped with this protective solder blob on the diode so it doesn't short out from static electricity). No soldering for the actual install, just a little mechanical exercise. It is all very easy and much better than the $300 repair estimate to do it at the dealer for an out-of warranty 2930CI. I'm sure that you can probably do the same to the 3930CI using the same steps I did in finding the correct model laser head. If these Denon players are prone to this malfunction and the fix is $12-$18, there is probably lots of players out there that could be saved (or bought for cheap and given new life). What it says about Denon using that cheap a laser unit I don't know, but I sure am enjoying my "new" 2930! If you're not the fix-it type, you can probably get this done at a shop (or by a capable friend) once you have the replacement part for a 1 hour labor charge. Good luck!

Yes, you are right! I did this replacement in my (new!!!) player some months ago. The 2930 uses a very cheap Chinese laser head, the same of several cheap DVD payers in the market. The good point is that this unit is cheap and easy to find. The bad point is the several problems reported. Denon doesn’t recommend changing only the laser head because it is necessary mechanical alignment with special equipment. I had no problems with my 2930CI. In my point of view, it’s a good option ($$$).

By the way, could you answer this question for me?

In my DVD2930CI I can activate the random play and repeat functions at the same time using SACD discs. On the other hand, when I listen to CDs, I am not able to activate both functions at the same time, but they work alone. Is it normal to 2930CI and 3930CI?

Thank you!

bhwarchitect
01-14-09, 12:30 PM
Sorry, I've just gotten mine up and running so I'm not familiar with it enough to know your answer...good luck!

bhwarchitect
01-14-09, 12:35 PM
Also, I'm thinking Denon doesn't recommend this repair because they will miss out on the repair $$ gravy train. There is no mechanical adjustment, alignment or other step needed (if you look at the setup it is entirely mechanical with no error possible on the replacement). You have done it and so have I so I guess that verifies it...

kunz
01-14-09, 02:27 PM
Also, I'm thinking Denon doesn't recommend this repair because they will miss out on the repair $$ gravy train. There is no mechanical adjustment, alignment or other step needed (if you look at the setup it is entirely mechanical with no error possible on the replacement). You have done it and so have I so I guess that verifies it...

All the DVD mechanisms have screws for laser tilt and tangential adjustment. If you look with care, you'll find 3 small hex screws to adjust the inclination of the laser head rails. These screws are factory adjusted and they have to be readjusted after the laser replacement for optimal performance. Many service manuals describe adjustment processes, but it is not the case of Denon that recommends replacing the complete traverse unit (:mad:$$$).

bhwarchitect
01-14-09, 03:20 PM
I didn't know that. Do you have a Denon Service manual for the 2930? I would be interested in getting one if you have a source. Maybe I was lucky but my DVD's look perfect to me (at HDMI 1080p setting) after the laser head replacement. I found two screws on the old head but not three. Are the 3 adjustment screws you are referring to on the actual laser head assembly itself or on the players mounting rails mechanism somewhere? Were you able to adjust yours or was it OK after just replacement of the head?

maphiker
01-14-09, 05:37 PM
For those that are interested, I did a quick search. The traverse unit for the 2930 is part number #9KA2A693 and is available for $81.

The traverse unit for the 3930 is part number #9KA2A692 and is available for $111.

maphiker
01-14-09, 05:41 PM
The service manual is available here ($28).
http://www.partstore.com/Model/Denon+Electronics/Denon/DVD2930CI.aspx

a_ok2me
01-15-09, 01:05 AM
All the DVD mechanisms have screws for laser tilt and tangential adjustment. If you look with care, you'll find 3 small hex screws to adjust the inclination of the laser head rails. These screws are factory adjusted and they have to be readjusted after the laser replacement for optimal performance.Could it be a possibility that this is the cause of many laser problems - instead of replacing the head, just realign it?

kunz
01-15-09, 05:26 AM
I didn't know that. Do you have a Denon Service manual for the 2930? I would be interested in getting one if you have a source. Maybe I was lucky but my DVD's look perfect to me (at HDMI 1080p setting) after the laser head replacement. I found two screws on the old head but not three. Are the 3 adjustment screws you are referring to on the actual laser head assembly itself or on the players mounting rails mechanism somewhere? Were you able to adjust yours or was it OK after just replacement of the head?

The only adjusts in the laser head are the trimpots for lasers (DVD and CD) current. The adjust is very critical and is made by the head manufacturer for the optimal lasers operation point. The mechanical alignment screws are located at the end of each head rail. There is no description for the adjustment in Denon service manuals. In fact, it needs a special test disc and a way to measure the error rate. If yor player is working 100% a recomend not change the position of the adjustment screws.

kunz
01-15-09, 05:36 AM
Could it be a possibility that this is the cause of many laser problems - instead of replacing the head, just realign it?

Most of problems are due to laser head problems and not to alignment. The change of the laser head without mechanical alignment can work well in many cases. I strongly recommend not change the mechanical alignment. Another important point is that laser heads are very sensitive to ESD (Electro Static Discharge) and need special care to be handled.

Could you answer this question for me?

In my DVD2930CI I can activate the random play and repeat functions at the same time using SACD discs. On the other hand, when I listen to CDs, I am not able to activate both functions at the same time, but they work alone. Is it normal to 2930CI and 3930CI?

Thank you!

tuscany
01-15-09, 08:38 AM
this morning my 2930 would not read the dvd audio discs,it would only show the dolby digital or dts audio selections,i have another dvd-audio player so i popped the discs into that player and sure enough,the correct menus came up.what gives ? superaudio cds play fine,multichannel ,2 channel etc.i checked the settings in the setup menu,but still nothing.maybe one of you have heard of this problem?or can go over the correct setup positions for the 2930 to play dvd-audio,i use both 5.1 analog outs and hdmi,and i think the 2930 can pass dvd-audio thru the hdmi?I no to pass superaudio cd you go thru 5.1 outs ..............anyhelp would be great.....randy

kucharsk
01-15-09, 11:02 AM
this morning my 2930 would not read the dvd audio discs,it would only show the dolby digital or dts audio selections,i have another dvd-audio player so i popped the discs into that player and sure enough,the correct menus came up.what gives ? superaudio cds play fine,multichannel ,2 channel etc.i checked the settings in the setup menu,but still nothing.maybe one of you have heard of this problem?or can go over the correct setup positions for the 2930 to play dvd-audio,i use both 5.1 analog outs and hdmi,and i think the 2930 can pass dvd-audio thru the hdmi?I no to pass superaudio cd you go thru 5.1 outs ..............anyhelp would be great.....randy

If you search the thread you'll find that inability to read SACD or DVD-A discs is usually the first sign of a optical problem with the player. :(

However, you might try cleaning the lens first by blowing some compressed air into the unit; it might just be some dust.

kucharsk
01-15-09, 11:05 AM
Crazy, but perhaps I might get a 3930 for CD only. Another thought.

There are many, many much better CD-only players on the market.

Unless you're getting a smoking deal on the 3930, you're much better off going the audio player route.

s2silber
01-15-09, 11:12 AM
For those that are interested, I did a quick search. The traverse unit for the 2930 is part number #9KA2A693 and is available for $81.

The traverse unit for the 3930 is part number #9KA2A692 and is available for $111.
Where did you do that search and where did you find the aforementioned part?

maphiker
01-15-09, 11:14 AM
this morning my 2930 would not read the dvd audio discs,it would only show the dolby digital or dts audio selections,i have another dvd-audio player so i popped the discs into that player and sure enough,the correct menus came up.what gives ? superaudio cds play fine,multichannel ,2 channel etc.i checked the settings in the setup menu,but still nothing.maybe one of you have heard of this problem?or can go over the correct setup positions for the 2930 to play dvd-audio,i use both 5.1 analog outs and hdmi,and i think the 2930 can pass dvd-audio thru the hdmi?I no to pass superaudio cd you go thru 5.1 outs ..............anyhelp would be great.....randy

In the "special settings" menu, "player mode" should be set to "audio" when listening to the high res tracks on DVDAs. If this setting is on "video," it would explain the behavior you are seeing.

maphiker
01-15-09, 11:20 AM
Where did you do that search and where did you find the aforementioned part?

Google is your friend :)

Check this site, it is a little cheaper for the parts.
http://www.partstore.com/Model/Denon+Electronics/Denon/DVD2930CI.aspx

s2silber
01-15-09, 11:22 AM
There are many, many much better CD-only players on the market.

Unless you're getting a smoking deal on the 3930, you're much better off going the audio player route.
Such as, in the price range of a new or slightly used '3930CI?

kucharsk
01-15-09, 12:48 PM
Such as, in the price range of a new or slightly used '3930CI?

Do you mean CD-only players?

Right now reviewers, both in the audio rags and here (http://www.avsforum.com/avs-vb/showthread.php?t=981227) seem to be particularly fond of the Cambridge Audio Azur 740C, and it even has inputs so you can use it as an outboard DAC, say with the Wadia 170i iPod dock.

http://www.cambridge-audio.us/media/20081014_111506_740c.jpg

tuscany
01-15-09, 12:55 PM
wow! i feel like an idiot.sure enough the player was in the video mode and when i switched it the dvd-audio discs played perfect!.....thanks so much,great forum......randy

a_ok2me
01-15-09, 10:14 PM
In my DVD2930CI I can activate the random play and repeat functions at the same time using SACD discs. On the other hand, when I listen to CDs, I am not able to activate both functions at the same time, but they work alone. Is it normal to 2930CI and 3930CI?I don't have SACD. On CD, I can only do one or the other, but not both. Repeat only works when something is in play. Random only activates when it's stopped. This is the first time I've used the CD function in over a year!

Maybe the philosophy of Random and Repeat disagree with each other, that's why it doesn't work at the same time. Why it works on SACD? I don't know.

kunz
01-16-09, 05:21 AM
I don't have SACD. On CD, I can only do one or the other, but not both. Repeat only works when something is in play. Random only activates when it's stopped. This is the first time I've used the CD function in over a year!

Maybe the philosophy of Random and Repeat disagree with each other, that's why it doesn't work at the same time. Why it works on SACD? I don't know.

I don't image any good reason for this behavior. If I can activate “random play” and “repeat” with SACDs, why not with CDs? I have other players that allow this playback configuration with CDs. In fact, this problem is related with the firmware conception and, in my opinion, it is very easy to solve (if Denon wants). Thank you for the answer!

BladeRnR
01-24-09, 07:04 AM
I have a Denon 3930 and have just dragged it from storage. It's probably had about 4 hours use since I had it. I finally hooked it up to an Integra DHC-9.9. I read through the thread to ensure I had the latest Firmware and I updated it successfully to 8284-8. I have a few SACD's as follows:

Dark Side Of The Moon - Pink Floyd
Come Away With Me - Norah Jones
Brothers In Arms - Dire Straits
Tubular Bells - Mike Oldfield

With Super Audio CD set to "MULTI" I can only get "Tubular Bells" to actually be recognized as a SACD (Blue indicator light illuminates and al channels are recognized). I only have the front 3 Speakers connected at the moment but I would have thought I would still get Center information on Tubular Bells which I don't. As for the the other SACD's noted above not being recognized I am at a complete loss.

Has anyone else had this issue? Is there some special sequence I must follow to have a SACD recognized?

Cheers

Blade

TrondB
01-24-09, 07:28 AM
http://firmware.denon-online.eu/index.php

New firmware for the european DVD-3930.

Changelog of DVD3930
22.01.2009
8284-A
"When the unit operation prohibition area on a specific
DVD disc has been reproduced, ""PURE DIRECT"" button is operated. The unit cannot be operated."

joegreat
01-24-09, 09:27 AM
"When the unit operation prohibition area on a specific
DVD disc has been reproduced, ""PURE DIRECT"" button is operated. The unit cannot be operated."
Hi TrondB!

Do you understand what the changelog says? I am not sure what this means... :confused:

a_ok2me
01-24-09, 02:09 PM
http://firmware.denon-online.eu/index.php

New firmware for the european DVD-3930.

Changelog of DVD3930
22.01.2009
8284-A
"When the unit operation prohibition area on a specific
DVD disc has been reproduced, ""PURE DIRECT"" button is operated. The unit cannot be operated."It doesn't allow downloads if you're not registered in Europe.

maphiker
01-24-09, 03:35 PM
http://firmware.denon-online.eu/index.php

New firmware for the european DVD-3930.

Changelog of DVD3930
22.01.2009
8284-A
"When the unit operation prohibition area on a specific
DVD disc has been reproduced, ""PURE DIRECT"" button is operated. The unit cannot be operated."

As usual, there is also a firmware update for the DVD-2930. :)

boe
01-24-09, 05:19 PM
As usual, there is also a firmware update for the DVD-2930. :)

SWEET! - COuld someone please post that 2930 firmware update?

fiske
01-24-09, 05:58 PM
http://firmware.denon-online.eu/index.php

New firmware for the european DVD-3930.

Changelog of DVD3930
22.01.2009
8284-A
"When the unit operation prohibition area on a specific
DVD disc has been reproduced, ""PURE DIRECT"" button is operated. The unit cannot be operated."

The new firmware has been downloaded and installed. Can't see the big difference, but it's always OK to have the latest and greatest.

kaydee6
01-24-09, 09:07 PM
Can any kind soul post the latest 3930 firmware here? I do not have the european serial number to access the fw. Thanks!

yuppi
01-25-09, 12:54 AM
The new firmware has been downloaded and installed. Can't see the big difference.

maphiker
01-25-09, 01:33 AM
SWEET! - COuld someone please post that 2930 firmware update?

http://rapidshare.com/files/189047627/GEN8283-E_C09_DVD2930CI_2930.zip.html

Use at your own risk. Attached pdf file contains instructions.
After upgrade, the PURE/Direct button is no longer functional during play back. You must stop the player to change the setting. Someone must have had a major problem caused by this button under unusual circumstances.

TrondB
01-25-09, 04:14 AM
Can any kind soul post the latest 3930 firmware here? I do not have the european serial number to access the fw. Thanks!

Latest european DVD-3930 firmware: http://rapidshare.com/files/189086290/DVD_3930_8284-A.rar

prepress
01-25-09, 05:31 AM
There are many, many much better CD-only players on the market.

Unless you're getting a smoking deal on the 3930, you're much better off going the audio player route.

Unfortunately, you're right. I haven't looked for any deals on the 3930 player, but it would have met my needs while I decided on Blu-ray which, for all its good points, isn't a mature technology yet.

Besides, thanks to this thread(!) I'm wary of reliability issues with the 3930. So any deal wouldn't have to be smoking, it'd have to be flaming.

rsalexan
01-25-09, 12:49 PM
http://rapidshare.com/files/189047627/GEN8283-E_C09_DVD2930CI_2930.zip.html

Use at your own risk. Attached pdf file contains instructions.
After upgrade, the PURE/Direct button is no longer functional during play back. You must stop the player to change the setting. Someone must have had a major problem caused by this button under unusual circumstances.

Thanks maphiker. I've been having some playback issues with my player lately. So, I elected to forge ahead on the bleeding edge to see if they might get rectified. The update process went fine and the result for me is BE 8283-E, Make Day C09, DSP 8250. I tried a couple of discs and have had no playback issues as yet...
For those who do this update here's the method to check version info.,
http://www.avsforum.com/avs-vb/showthread.php?p=13392525#post13392525

boe
01-25-09, 03:08 PM
http://rapidshare.com/files/189047627/GEN8283-E_C09_DVD2930CI_2930.zip.html

Use at your own risk. Attached pdf file contains instructions.
After upgrade, the PURE/Direct button is no longer functional during play back. You must stop the player to change the setting. Someone must have had a major problem caused by this button under unusual circumstances.

Thanks so much!!! It installed with no issue.

maphiker
01-25-09, 04:45 PM
Thanks so much!!! It installed with no issue.
Your are welcome!!

John Ballentine
01-27-09, 10:21 PM
Just had my first problem w/ my 2 year old 3930 (having played over 200 DVD's perfectly):

I put in brand new disc (My Bloody Valentine) and the player made a horrible spinning noise. And disc wouldn't load. So I took the disc out and it played fine in my cheap (paid $189.) Sony 350. So I then tried other DVD's in 3930 and they played fine. Weird. Guess it doesn't like that particular disc. Glad I have two machines.

kucharsk
01-28-09, 03:54 AM
Just had my first problem w/ my 2 year old 3930 (having played over 200 DVD's perfectly):

I put in brand new disc (My Bloody Valentine) and the player made a horrible spinning noise. And disc wouldn't load. So I took the disc out and it played fine in my cheap (paid $189.) Sony 350. So I then tried other DVD's in 3930 and they played fine. Weird. Guess it doesn't like that particular disc. Glad I have two machines.

There are some discs the 3930 just doesn't like for whatever reason.

I had the same issue with the "extras" disc from Season 6 of 24; the 3930 choked on it but every other device I have that plays DVDs had no issues whatsoever.

WestCoastD
01-28-09, 07:34 PM
I put in brand new disc (My Bloody Valentine) and the player made a horrible spinning noiseyeah, sounds like the drive had a problem [physically) loading that disc for some reason. As if it could'nt "grab" the disc, and the drive begins to spin (but nothing happens). The drive is probably okay (hopefully)

Last week I accidentally loaded a BD disc on top of another BD disc (already) in the tray of my Pioneer BDP-05FD player. The tray closed, then you can hear a wierd shreiking noise as if the mechanism tried to load the disc but could'nt and the drive starts to spin really fast with nothing in it. luckily the tray opened and I was able to retreive both discs. The player seems to play just fine (so far). Now I'm very careful loading disc's in the dark:D

Dutchman01
01-31-09, 12:12 AM
Hello everyone,

Back at home after a after joining the hospital after a a little crash.

Indeed i found the Denon 3930 firmware 8284-A in my mail box and i'm glad to set up the link to for all users who not can get this update's from local Denon support site's.

Again this firmware is for all units arround the world and is again a back-end one, so we can do it as we did in the past.

All manuals are included,

Read Carefully before updating.

http://rapidshare.com/files/191874576/BE8284-A_DVD3930_3930CI.zip


changelog:

8284-A 22-01-2009
When the unit operation prohibition area on a specific DVD disc has been reproduced, ""PURE DIRECT"" button is operated. The unit cannot be operated."


i saw the 2930 is posted yet by TrondB
so that is fixed so i will not setup that link.

enjoy

greetings
Dutchman01

TrondB
01-31-09, 04:24 AM
Hello everyone,

i saw the 2930 is posted yet by TrondB
so that is fixed so i will not setup that link.

enjoy

greetings
Dutchman01

I have posted the 3930 firmware here http://www.avsforum.com/avs-vb/showthread.php?p=15644989#post15644989, not 2930. :p

jamirobri
01-31-09, 11:00 AM
Hello all! I just bought the DVD-2930ci from a forum member and should be receiving the unit next week. I have looked through many pages of this thread, but still have a few questions. I apologize if these points have been covered, but I'm still relatively new to this hobby and am still learning (and loving every minute of it)!

First off, I plan to use this player for SACD/DVD-A and DVD playback. I want to get my money's worth! I am hooking it up to the Denon AVR-988. Is it better to hook it up with a single HDMI cable or should I go with component video and the 5-ch analog hookups? I thought I read that I won't get the full capabilities of this player by simply using HDMI.

Second, I read that the Toshiba HD-XA2 has a separate setup menu for the Reon chip. Does the DVD-2930ci have a similar menu? If so, are there options that work better than others? My display is the Mitsubishi HC-5500 projector if that helps. Thank you in advance everyone!

Brian

maphiker
01-31-09, 02:33 PM
Hello all! I just bought the DVD-2930ci from a forum member and should be receiving the unit next week. I have looked through many pages of this thread, but still have a few questions. I apologize if these points have been covered, but I'm still relatively new to this hobby and am still learning (and loving every minute of it)!

First off, I plan to use this player for SACD/DVD-A and DVD playback. I want to get my money's worth! I am hooking it up to the Denon AVR-988. Is it better to hook it up with a single HDMI cable or should I go with component video and the 5-ch analog hookups? I thought I read that I won't get the full capabilities of this player by simply using HDMI.

Second, I read that the Toshiba HD-XA2 has a separate setup menu for the Reon chip. Does the DVD-2930ci have a similar menu? If so, are there options that work better than others? My display is the Mitsubishi HC-5500 projector if that helps. Thank you in advance everyone!

Brian

Hi Brian:
I have a 2930 and I love it. Unfortunately with your 988, you will be limited to using the 5-ch analog outs for playing SACDs. The 2930 is HDMI v1.1 and does not pass SACD. On the other hand, DVDAs will play fine through HDMI.

The 2930 has a Denon Link 3 (DL3) which is why I bought it. My AVR4806 has a DL3 and by using this connection I can pass digital SACD signals. The only real advantage (sound-wise) of using the DL3 is being able to apply Audyssey filters to the signal.

The 2930 allows you to make crossover and speaker distance settings to the analog outs. Also, the DACs in the 2930 are excellent, although your 988 may have slightly better (newer) chips. So if you are not hungup on Audyssey you should be quite happy with the 2930.

If you insist on using the HDMI for SACD, another alternative you have is to purchase an Oppo.

I hope this helps!

jamirobri
01-31-09, 07:59 PM
Thanks for the information Maphiker. Your post was definitely helpful!

I won't be listening to a ton of SACD's, so I may just go the 5-ch analog route. I'll probably do HDMI for everything else though.

Can I just use the digital audio coaxial cables for going from the 2930ci to the receiver?

maphiker
01-31-09, 10:55 PM
Can I just use the digital audio coaxial cables for going from the 2930ci to the receiver?

Yes, but only for stereo, DD 5.1 or DTS 5.1.

jamirobri
02-01-09, 08:50 AM
Do I have any other options? Such as fiber optic? Or is that similar to just using the HDMI cable for sound?

maphiker
02-01-09, 09:51 AM
Do I have any other options? Such as fiber optic? Or is that similar to just using the HDMI cable for sound?

Optical and coaxial audio outs should be equivalent and offer no advantage over HDMI.

jamirobri
02-01-09, 10:07 AM
Optical and coaxial audio outs should be equivalent and offer no advantage over HDMI.

So, I can use an optical cable instead of coaxial audio cables for SACD?

maphiker
02-01-09, 10:31 AM
So, I can use an optical cable instead of coaxial audio cables for SACD?

No, SACD will only play via analog outs or DL3. Optical and coaxial support stereo PCM, DD and DTS only (from CDs or DVDs).

WestCoastD
02-01-09, 05:40 PM
I won't be listening to a ton of SACD's, so I may just go the 5-ch analog route. I'll probably do HDMI for everything else thoughthis is how I use my DVD-3930CI, HDMI for SD-DVD/audio and 5.1ch for SACD/DVD-A titles. Also use 2ch OUT's exclusively for CD listening. I prefer the analog connections for music, it's the best.

Dutchman01
02-02-09, 11:02 PM
this is how I use my DVD-3930CI, HDMI for SD-DVD/audio and 5.1ch for SACD/DVD-A titles. Also use 2ch OUT's exclusively for CD listening. I prefer the analog connections for music, it's the best.

i agree with the 2ch OUT's exclusively for CD listening.

it's sounds indeed the best

maphiker
02-03-09, 12:08 AM
i agree with the 2ch OUT's exclusively for CD listening.

it's sounds indeed the best

Just out of curiosity, why do you think the 2 channel outs sound better than sending the digital signal to your receiver? Does the 3930 have better DACs than your receiver? Or some other reason?

yuppi
02-03-09, 08:28 AM
Just out of curiosity, why do you think the 2 channel outs sound better than sending the digital signal to your receiver? Does the 3930 have better DACs than your receiver? Or some other reason?

3930 DAC is same as AVP...:D

s2silber
02-03-09, 01:02 PM
3930 DAC is same as AVP...:D
I use my '3930ci's two-channel analog outs with my Denon AVR 3808CI for CD music listening in "Direct" mode, but with the "LFE & Main" setting and other distance and crossover choices in the AVR's GUI. My question is whether these AVR settings are in any way compromising the use of the 3930's DAC's or adding a level of duplication?

maphiker
02-03-09, 05:23 PM
What's that?:confused:
Also, I use my '3930ci's two-channel analog outs with my Denon AVR 3808CI for CD music listening in "Direct" mode, but with the "LFE & Main" setting and other distance and crossover choices in the AVR's GUI. My question is whether these AVR settings are in any way compromising the use of the 3930's DAC's or adding a level of duplication?

I don't know enough about your equipment to answer. Does the 3808 manage bass and time delay (distance) for analog signals? (I doubt it). I'm quite sure the 3808 will balance the speaker volumes, so put the all 3930 speaker offsets at zero.

Frankly, your 3808 is a state-of-the-art receiver and more than likely has better digital to audio chips (DACs) than does the 3930. I would send stereo signals from CDs, etc. through an optical or coaxial connection from the 3930. Let your 3808 use its awesome AV processors (AVPs) and DACs.

I'm sure some will disagree. I would like to know their reasoning.... Of course one should do what subjectively sounds better, and no reason beyond that is required.:)

Dutchman01
02-03-09, 10:22 PM
I did some search again and did make a smal DAC list from the Units so more people understand what dacs they have.

Receiver DACS:

Denon AVR-2309 - Analog Devices AU1328
Denon AVR-2809 - Burr-Brown DSD-1608
Denon AVR-3808 - Burr-Brown PCM-1791A
Denon AVR-4306 - Burr-Brown PCM-1792
Denon AVR-4308 - Burr-Brown PCM-1791A
Denon AVR-5308 - Burr-Brown PCM-1796

DVD-player DACS:

DVD-1940 - Burr Brown DSD-1608
DVD-2930 - Burr-Brown PCM-1791
DVD-3930 - Burr-Brown PCM-1796


As many people know i got the AVR-4306 and DVD-3930
My DVD-3930 DACS are indeed better than the AVR-4308
So analog output from the 2 channel output DVD-3930 with there own analog 2channel dacs sound way better than other options i got for CD playing

s2silber
02-04-09, 09:50 AM
I did some search again and did make a smal DAC list from the Units so more people understand what dacs they have.

Receiver DACS:

Denon AVR-2309 - Analog Devices AU1328
Denon AVR-2809 - Burr-Brown DSD-1608
Denon AVR-3808 - Burr-Brown PCM-1791A
Denon AVR-4306 - Burr-Brown PCM-1792
Denon AVR-4308 - Burr-Brown PCM-1791A
Denon AVR-5308 - Burr-Brown PCM-1796

DVD-player DACS:

DVD-1940 - Burr Brown DSD-1608
DVD-2930 - Burr-Brown PCM-1790
DVD-3930 - Burr-Brown PCM-1796


As many people know i got the AVR-4306 and DVD-3930
My DVD-3930 DACS are indeed better than the AVR-4308
So analog output from the 2 channel output DVD-3930 with there own analog 2channel dacs sound way better than other options i got for CD playing
So, unless you've got the $5.5K AVR '5308, or some other manufacturer's equivalent, the DAC's on the '3930 are the best choice.;) I'm still trying to find out whether employing the "LFE & Main" setting and other distance and crossover choices in the 3808's Two-Channel Stereo/Direct GUI settings compromises or duplicates the work of the 3930's DAC's and processing?

maphiker
02-04-09, 10:33 AM
Frankly, your 3808 is a state-of-the-art receiver and more than likely has better digital to audio chips (DACs) than does the 3930. I would send stereo signals from CDs, etc. through an optical or coaxial connection from the 3930. Let your 3808 use its awesome AV processors (AVPs) and DACs.


I did some search again and did make a smal DAC list from the Units so more people understand what dacs they have.

Receiver DACS:

Denon AVR-2309 - Analog Devices AU1328
Denon AVR-2809 - Burr-Brown DSD-1608
Denon AVR-3808 - Burr-Brown PCM-1791A
Denon AVR-4306 - Burr-Brown PCM-1792
Denon AVR-4308 - Burr-Brown PCM-1791A
Denon AVR-5308 - Burr-Brown PCM-1796

DVD-player DACS:

DVD-1940 - Burr Brown DSD-1608
DVD-2930 - Burr-Brown PCM-1791
DVD-3930 - Burr-Brown PCM-1796


Thanks Dutchman for looking up all the DACs. Apparently, the 3930 does have slightly better DACs than the 3808.

However, the 3808 will do other processing (Audyssey, for example) which any particular person may or may not prefer.
As I said above, one should do what subjectively sounds better, and no reason beyond that is required.:)

Reid_T
02-04-09, 04:05 PM
Thanks Dutchman for looking up all the DACs. Apparently, the 3930 does have slightly better DACs than the 3808.

However, the 3808 will do other processing (Audyssey, for example) which any particular person may or may not prefer.
As I said above, one should do what subjectively sounds better, and no reason beyond that is required.:)

I have the 4806, and have the same dilemma - the 3930 has better DAC's, and the 4806 does Audyssey, but only on digital inputs. So in my case, the better 3930 DAC's sit unused. On the whole, I think its the right tradeoff for me - after all, the 4806 does have very good DAC's too.

-Reid

maphiker
02-04-09, 06:46 PM
I have the 4806, and have the same dilemma - the 3930 has better DAC's, and the 4806 does Audyssey, but only on digital inputs. So in my case, the better 3930 DAC's sit unused. On the whole, I think its the right tradeoff for me - after all, the 4806 does have very good DAC's too.

-Reid
Hi Reid:

I have the 2930 and, like you, I have the AVR4806. Turns out the 2930 has the same DACs as the 4806. I too use the DL3 for SACD etc. This allows me to use 7.1 channels and apply THX processing if I wish.

jamirobri
02-04-09, 10:51 PM
Hey all! I just got the DVD-2930ci hooked up tonight and so far I'm impressed with the unit. However, I'm having a problem with my Harmony 890 trying to control the 2930ci and my new Denon Blu-Ray player 2500btci. They must accept the same signal or something. Is there a way to change that?

Also, are there recommended settings for the picture/video options on the 2930ci?

maphiker
02-05-09, 03:22 AM
Hey all! I just got the DVD-2930ci hooked up tonight and so far I'm impressed with the unit.
Also, are there recommended settings for the picture/video options on the 2930ci?

If you are using HDMI for video, you will want to go into the picture quality menus (Owner's Manual, p30). Chose M1 and then adjust the "SETUP LEVEL" to "0 IRE." Leave the player in the M1 mode. It is not difficult, but I had to look at the OM and play with this adjustment a bit. This is the one adjustment I had to make. Most people find that the picture is too dark with the factory default setting. I have never seen a good explanation for what this setting does. "IRE", in its usual sense does not apply to HDMI. Nevertheless, as someone told me, "Believe me, just do it." :)

Quickster2
02-05-09, 07:30 PM
Hey all! I just got the DVD-2930ci hooked up tonight and so far I'm impressed with the unit. However, I'm having a problem with my Harmony 890 trying to control the 2930ci and my new Denon Blu-Ray player 2500btci. They must accept the same signal or something. Is there a way to change that?

Also, are there recommended settings for the picture/video options on the 2930ci?
Look in the Denon manual. I cannot remember the page but you can change the remote for one of your players.

jamirobri
02-07-09, 04:24 PM
Well, I've got another obstacle to overcome I think...

I tried playing some SACDs and it seems I'm only getting 2-ch audio from the. I hooked up the cables for the 5.1 analog and switched the SACD setup to MULTI. I'm not sure if it's my player or the receiver that is limiting me to 2-ch instead of the 5.1. Any ideas?

Also, when I go into the AUDIO setup it will not let me change anything. All of the options are greyed out.

Brian

TrondB
02-08-09, 05:33 AM
Hey all! I just got the DVD-2930ci hooked up tonight and so far I'm impressed with the unit. However, I'm having a problem with my Harmony 890 trying to control the 2930ci and my new Denon Blu-Ray player 2500btci. They must accept the same signal or something. Is there a way to change that?


On Denon DVD-2500BT:
1 In stop mode press SETUP.
2 Press 7, 8, 9, 2.
3 Press SETUP.

"Only Attached Remocon" will be displayed on the upper right corner of the screen.
You can also change the code of the remote from DENON1 to DENON2. See page 6 in the user manual (EU version).
Maybe you have to setup the Harmony again. If you cange the signal code to DENON2 I know you have to.

Well, I've got another obstacle to overcome I think...

I tried playing some SACDs and it seems I'm only getting 2-ch audio from the. I hooked up the cables for the 5.1 analog and switched the SACD setup to MULTI. I'm not sure if it's my player or the receiver that is limiting me to 2-ch instead of the 5.1. Any ideas?

Also, when I go into the AUDIO setup it will not let me change anything. All of the options are greyed out.

Brian

Try to turn off DenonLink.

i_like_tuesday
02-08-09, 09:36 AM
I've found this is one of the operational quirks of the 2930. In the setup menu, HDMI Audio output must be set to 2-channel before you can use the analogue outputs for multichannel. It makes switching between between DVD viewing over HDMI and SACD listening over analogue rather annoying.

Well, I've got another obstacle to overcome I think...

I tried playing some SACDs and it seems I'm only getting 2-ch audio from the. I hooked up the cables for the 5.1 analog and switched the SACD setup to MULTI. I'm not sure if it's my player or the receiver that is limiting me to 2-ch instead of the 5.1. Any ideas?

Also, when I go into the AUDIO setup it will not let me change anything. All of the options are greyed out.

Brian

agent_kith
02-11-09, 07:10 PM
http://rapidshare.com/files/189047627/GEN8283-E_C09_DVD2930CI_2930.zip.html


Tried to download the above but failed? It said the file can only be downloaded 10 times. Can repost? Thx.

maphiker
02-11-09, 09:46 PM
Tried to download the above but failed? It said the file can only be downloaded 10 times. Can repost? Thx.

Firmware update for DVD 2930.
Please: Use at your own risk.

http://rapidshare.com/files/197034462/GEN8283-E_C09_DVD2930CI_2930.zip.html (http://rapidshare.com/files/197034462/GEN8283-E_C09_DVD2930CI_2930.zip.html)

WiWavelength
02-12-09, 02:26 AM
I'm still trying to find out whether employing the "LFE & Main" setting and other distance and crossover choices in the 3808's Two-Channel Stereo/Direct GUI settings compromises or duplicates the work of the 3930's DAC's and processing?

The 3808 applies speaker distance compensation, bass management, and active room correction in the digital domain. You are outputting analog from the "better" BB 1796 DACs in the 3930, then subjecting that analog signal to redundant A/D D/A conversions -- the latter via the "lesser" BB 1971 DACs in the 3808.

Bypass the BB 1796 DACs in the 3930. Skip the unnecessary conversions. Use Denon Link instead.

AJ

s2silber
02-12-09, 11:34 AM
The 3808 applies speaker distance compensation, bass management, and active room correction in the digital domain. You are outputting analog from the "better" BB 1796 DACs in the 3930, then subjecting that analog signal to redundant A/D D/A conversions --the latter via the "lesser" BB 1971 DACs in the 3808.

Bypass the BB 1796 DACs in the 3930. Skip the unnecessary conversions. Use Denon Link instead.AJ
As to the redundant conversions, how so? And is there any way to go pure analog from the '3930 in two-channel mode?:confused:
So, then, are you suggesting that the 3930's DAC's are not, actually, "better?"

WiWavelength
02-12-09, 12:07 PM
Receiver DACS:

Denon AVR-2309 - Analog Devices AU1328
Denon AVR-2809 - Burr-Brown DSD-1608
Denon AVR-3808 - Burr-Brown PCM-1791A
Denon AVR-4306 - Burr-Brown PCM-1792
Denon AVR-4308 - Burr-Brown PCM-1791A
Denon AVR-5308 - Burr-Brown PCM-1796


There is an error in your table. The Denon 4306 incorporates PCM-1791 DACs. The PCM-1792 costs four times as much (~$13) per stereo DAC and is used primarily in high end CD/SACD players.

AJ

maphiker
02-12-09, 12:26 PM
There is an error in your table. The Denon 4306 incorporates PCM-1791 DACs. The PCM-1792 costs four times as much (~$13) per stereo DAC and is used primarily in high end CD/SACD players.

AJ
Given the retail price of this equipment, $13 is chump change. :D

WiWavelength
02-12-09, 12:43 PM
As to the redundant conversions, how so?

1) If you use the analog output of the 3930 and engage any signal processing in the 3808, then the signal path is as follows:

digital (3930) -> analog (3930 & 3808) -> digital (3808) -> analog (3808)

2) If you use the Denon Link output of the 3930, the the signal path is as follows:

digital (3930 & 3808) -> analog (3808)

See the redundant conversions in the first method?

And is there any way to go pure analog from the '3930 in two-channel mode?:confused:

Probably. But, again, you cannot engage any signal processing (e.g. speaker distance compensation, bass management, or active room correction). If CD, it has to be direct two channel (i.e. no crossover, no sub, no 2.1).

So, then, are you suggesting that the 3930's DAC's are not, actually, "better?"

Both BB DACs in question -- 1791 & 1796 -- are very good DACs. Most consider the 1796 a little bit better because it possesses a little bit better specs and is a little bit more expensive per stereo DAC. But that does not automatically mean that the 1796 should be in the signal path, especially if the 1791 is also in the signal path downstream. Let me illustrate w/ an analogy...

Using the first signal path above is like taking a photo w/ a top shelf Hasselblad camera body + lens, printing that photo, then taking a photo of the photo w/ a slightly lesser model Hasselblad camera body + lens, then printing that photo of the photo and framing it.

Using the second signal path above is like taking the same photo w/ the slightly lesser model Hasselblad camera body + lens, then printing that photo and framing it, directly.

Which will produce the better quality photo?

AJ

WiWavelength
02-12-09, 12:56 PM
Given the retail price of this equipment, $13 is chump change. :D

Well, that cost is per BB PCM-1792 stereo DAC. A 7.1 channel AVR or pre/pro would require at least four stereo DACs (~$52). If in dual differential configuration, it would require at least eight stereo DACs (~$104).

But, anyway, comparing the retail price of equipment to the relatively minimal cost of the DACs inside is akin to comparing the price of your $10 martini to the 50 cents worth of alcohol in your drink.

AJ

rsalexan
02-12-09, 03:45 PM
Cool analogies!

WestCoastD
02-23-09, 02:11 PM
Both BB DACs in question -- 1791 & 1796 -- are very good DACs. Most consider the 1796 a little bit better because it possesses a little bit better specs and is a little bit more expensive per stereo DACdon't, both, the DVD-3930CI and the DVD-3800BDCI feature Burr Brown DAC's used in dual-differential mode (two per-channel)?

The Rang
02-23-09, 10:21 PM
don't, both, the DVD-3930CI and the DVD-3800BDCI feature Burr Brown DAC's used in dual-differential mode (two per-channel)?

I know the 3930 does for the two 2 channel outputs.

Don't know if that applies to the FL and FR outputs of the 5.1 jacks though.

Badas
02-24-09, 08:49 PM
Hi, New to the forum. I am getting Denon in New Zealand to update my player at the moment. Can anyone tell me the latest firmware for the operation and the video chip? Is it BE8284-9 Make Day 901, DSP 8250, IP020108? Thanks:)

cjstepp
02-24-09, 11:36 PM
I've been reading through the thread and I think I'm on the right track. Can someone back me up or point me in a better direction?

Given that the street price has dropped down below $500 on the 2930, is it the best bang for the buck for someone looking for good DVD playback AND respectable SACD playback? I am looking for a universal player for 80% music use and 100% two-channel use. I have a Benchmark DAC1 that I will likely use for redbook cd playback, everything else would use the internal converters in the Denon.

I could probably sell the Benchmark and move up to the 3930, but I'd like to retain the option of hooking the system up to a media pc so I can play tunes off the hard drive.

It sounds like some Blu-ray + SACD machines are nearly upon us, but it looks like they will be pricey for the forseeable future. With the 2930 down to nearly half the retail price from authorized dealers, it looks like a great option.

Yes or no?

maphiker
02-25-09, 08:44 AM
The Oppo bluray/SACD player will be coming soon at $499-$599. They are working to make it also play DVD-A via a firmware update.

rsalexan
02-25-09, 11:09 AM
CJ, The 2930 has been a great player for me up until fairly recently when it began refusing to play discs. Have a look through the last year or so of posts to this thread. There are a number of ppl having similar issues and have had to send their 2930 (and 3930s for that matter) in for laser transport replacement. The sense I am getting is that Denon 'cheaped out' on this part and that is now causing problems for owners.
If you do decide to get a 2930 then hopefully yours won't exhibit the problems mine has started to.

cjstepp
02-25-09, 10:04 PM
Thanks for the feedback. I had read enough of the thread to pick up that there may be some longevity issues with the transport. For the current price, I may risk it. They come with a 1-yr warranty, and replacement parts seem fairly readily available. There seem to be enough owners out there that support in these forums is easy to find. Hopefully it would last until the Blu-ray market matures.

I'll check out the Oppo player, too.

With twins on the way, I'm sort of anxious to get the stereo into a steady state where I won't have to worry about it, but I should unload some excess stuff first to help fund these last few upgrades.

Chris

konoyaro
02-26-09, 10:22 PM
Chris,
FWIW, I compared the Oppo 983 to the 2930ci and on my system, using analog outs, I preferred the audio from the Denon. Not by a huge margin, but obviously enough that I decided to keep the Denon. Of course, YMMV...

kucharsk
02-26-09, 11:51 PM
For anyone looking for a new DVD-3930CI, Denver dealer ListenUp is having quite the clearance sale (http://www.listenup.com/Denon+DVD-3930CI+-Clearance--p-DVD3930CI-p-49514.html).

cjstepp
02-27-09, 12:04 AM
I tried to get one of the 3930's last night when Microsoft & Ebay & PayPal had their crazy cashback scheme back up to 25%. $600 after cashback would have been a sweet score. Alas, I couldn't get any of the 25% keywords by the time I saw the deal. $736 shipped after the 8% I was able to get come up wouldn't have been too shabby, though.

cjstepp
02-27-09, 12:07 AM
Chris,
FWIW, I compared the Oppo 983 to the 2930ci and on my system, using analog outs, I preferred the audio from the Denon.

Did you try any SACDs by any chance? That and regular DVDs would be the main sources where I'd use the analog outs.

konoyaro
02-27-09, 12:31 AM
Did you try any SACDs by any chance? That and regular DVDs would be the main sources where I'd use the analog outs.

SACD in stereo and multi-channel was the primary focus of my comparison, followed by RBCD and DVD-A.
For DVD, I felt the 983 had an edge but it was not huge. I used the VRS test disk as the comparison on both machines. It also depends on what you value of course - better error recovery on the 983 (esp. moire) but in some cases more visible edge enhancement.

AdamWL
02-27-09, 02:43 AM
I just picked up a 2930 from a Denon dealer and after setting it up with an HDMI cable going to my Denon AVR-5308ci, I'm getting intermittent audio dropouts from DVD-video disks (Dolby Digital 5.1) and SACDs (5.1). I do not get dropouts with DVD-audio, CD or HDCD. I then tried switching to the Denon-Link connection and I get the same result, intermittent audio dropouts. The video does not drop, just the audio cuts for up to a second or so. Has anyone heard of this happening and what does Denon normally do to correct this? I bought the last unit my dealer had and do not want to simply return it as they don't know whether they're getting any more in. Any insight would be appreciated. Thanks.

WiWavelength
02-27-09, 02:49 AM
Judging from some recent posts, are the 2930CI & 3930CI going OOP soon?

AJ

John Ballentine
02-27-09, 09:49 PM
Good question. I would think so. Can't imagine anyone buying one of these at this stage of the (Blu-ray) game.

AdamWL
02-27-09, 10:49 PM
Good question. I would think so. Can't imagine anyone buying one of these at this stage of the (Blu-ray) game.

If one doesn't already have a BD player and wants "Universal" playback for DVD-A, SACD, HDCD, Kodak CD, FujiPhoto, DIVX, WMA, MP3 etc. and one doesn't mind paying $4,500 for a Denon branded unit with Denon-Link to support DSD to your Denon 3K, 4K or 5K series AVR; then you're right.

maphiker
02-28-09, 01:20 AM
I just picked up a 2930 from a Denon dealer and after setting it up with an HDMI cable going to my Denon AVR-5308ci, I'm getting intermittent audio dropouts from DVD-video disks (Dolby Digital 5.1) and SACDs (5.1). I do not get dropouts with DVD-audio, CD or HDCD. I then tried switching to the Denon-Link connection and I get the same result, intermittent audio dropouts. The video does not drop, just the audio cuts for up to a second or so. Has anyone heard of this happening and what does Denon normally do to correct this? I bought the last unit my dealer had and do not want to simply return it as they don't know whether they're getting any more in. Any insight would be appreciated. Thanks.

It's a long shot but, you can try a software upgrade if needed. Else send it to Denon for repair if the warranty is good. Or you can take a chance to buy and replace the optical traverse mechanism ($80). That part has often needed replacement on the 2920 and 3930.

AdamWL
02-28-09, 11:33 AM
It's a long shot but, you can try a software upgrade if needed. Else send it to Denon for repair if the warranty is good. Or you can take a chance to buy and replace the optical traverse mechanism ($80). That part has often needed replacement on the 2920 and 3930.

Thanks, just picked this up so warranty is good. I've already called Denon and they're "escalating" it for a "call-back". Connected to a Denon AVR-5308 with Denon-Link, SACDs and DVD-As sound incredible. Even CDs are perceptibly better sounding, presumably because of the AL24 up-sampling. HDCD decoding is a nice bonus. But the audio dropouts are a definite show-stopper for this unit. Hopefully they'll simply exchange it.

cjstepp
03-02-09, 03:36 PM
I ended up ordering the 2930 this morning from an authorized online dealer. There is a pretty crazy hot deal out there if you look for it. I tried my local authorized Denon dealer, and they were long gone. All they had left that also did SACD was an entry level Pioneer.

For the price, it should be a fine option while I wait for the Blu-ray market to mature. And if it dies before its time, I won't cry too much...even if I pay to fix it. I was torn between the 2930 and holding out for the 3930, but with the clearance prices and the economy, etc., I thought the "budget" route was the way to go.

jamirobri
03-02-09, 11:45 PM
Yeah, I ordered another DVD-2930ci at that price of 283 and some change. I ended up canceling the order (even though it's so good) because I really want to hold out for a DVD-3930ci since I already have one 2930ci...

The 2930ci sounds incredible for SACD and DVD-A so far though...

Badas
03-03-09, 05:54 PM
:) Wow Dutchman01,
You are a real asset to this forum. I followed your instructions for the latest firmware. It worked really well. So I don't have to pull out my machine to get really slack service from Denon anymore. Thanks heaps. You made my day yesterday :):):)

John Ballentine
03-04-09, 10:05 AM
If one doesn't already have a BD player and wants "Universal" playback for DVD-A, SACD, HDCD, Kodak CD, FujiPhoto, DIVX, WMA, MP3 etc. and one doesn't mind paying $4,500 for a Denon branded unit with Denon-Link to support DSD to your Denon 3K, 4K or 5K series AVR; then you're right.

Good point. I use my 2+ year old 3930 mostly just for SACD and DVD-A at this point. O' yea - and all region and PAL playback too. As well as an occasional DVD.

RE: SD DVD playback. You still can't beat the 2930/3930 seamless layer change. NOBODY else (including the newer high-price Denons) can seem to achieve this anymore. And of course the Realta processor is still tops (although it slows down disc navigation). I paid full MSRP back in the day. No regrets as my 3930 has been (and still is) a Damn fine machine (I've watched over 225 DVDs - all flawlessly).

Colin Hill
03-04-09, 11:41 AM
Good point. I use my 2+ year old 3930 mostly just for SACD and DVD-A at this point. O' yea - and all region and PAL playback too. As well as an occasional DVD.

RE: SD DVD playback. You still can't beat the 2930/3930 seamless layer change. NOBODY else (including the newer high-price Denons) can seem to achieve this anymore. And of course the Realta processor is still tops (although it slows down disc navigation). I paid full MSRP back in the day. No regrets as my 3930 has been (and still is) a Damn fine machine (I've watched over 225 DVDs - all flawlessly).
I picked up a clearance 3930 from ListenUp yesterday, and although it is a fine machine it failed my seamless layer change torture test. I have a single disc which only my 3910 can handle the layer change gracefully. Perhaps this is an excuse to upgrade the firmware. The build date on the unit is March 2007 so who knows how long these clearance units have been sitting around.

ValjeanPhantom
03-04-09, 01:22 PM
While these players use the Realta for video processing, they use the ESS Vibrato as an MPEG decoder chipset. Isn't the MediaTek MT1389 a better MPEG decoder chipset? Imagine if the MT was coupled with the Realta! Then you would be even less likely to have layer change breaks and possibly even better video processing.

John Ballentine
03-04-09, 01:59 PM
I picked up a clearance 3930 from ListenUp yesterday, and although it is a fine machine it failed my seamless layer change torture test. I have a single disc which only my 3910 can handle the layer change gracefully. Perhaps this is an excuse to upgrade the firmware. The build date on the unit is March 2007 so who knows how long these clearance units have been sitting around.

What is your seamless layer change torture test?

4i2fly
03-04-09, 04:31 PM
There is absolutely no problem with 3930's layer change. I have never seen or experienced a slightest pause or degradation in video continuity when layer changes on this player. Furthermore, I don't think it has to do with the type of mpeg decoder but how much buffer exists on the player to get around this issue.

Colin Hill
03-04-09, 06:48 PM
What is your seamless layer change torture test?

I have one DVD (The Corrs Live In London) which has caused hiccups during the layer change on every player I've tested except for my Denon 3910, including the 3930. I'm willing to accept that it's a particularly nasty one, or even that the disc has mastering problems (the disc is physically immaculate) but I expected that if my 3910 sailed through it so would the 3930. Of course, this is an extremely minor issue on an otherwise fabulous player.

John Ballentine
03-05-09, 07:35 AM
Of the 225+ movies I've watched on my 3930 - only two had hiccup w/ layer change (Dr. No, Moonraker). I double checked these titles on my venerable Denon 2900 (w/ seamless layer change too) - same result. Problem could be that the layer change on these two titles occurs exactly at a chapter break. So I assume it's a mastering problem.

kucharsk
03-06-09, 02:19 AM
There is absolutely no problem with 3930's layer change. I have never seen or experienced a slightest pause or degradation in video continuity when layer changes on this player. Furthermore, I don't think it has to do with the type of mpeg decoder but how much buffer exists on the player to get around this issue.

I too have never, ever seen a layer change on my 3930CI.

I'd be interested in knowing what the layer change torture test consists of.

Note this is with commercial DVDs; I've no idea if there is any type of layer change pause seen when playing a burned DVD[+-]R DL.

Dutchman01
03-06-09, 01:55 PM
:) Wow Dutchman01,
You are a real asset to this forum. I followed your instructions for the latest firmware. It worked really well. So I don't have to pull out my machine to get really slack service from Denon anymore. Thanks heaps. You made my day yesterday :):):)

Your Welcome

always nice to hear a thanks :)

DennyH
03-10-09, 11:03 AM
Has anyone else had a problem with hearing SACD from their machine? When hooked up via DLink, I cant hear anything at all from the speakers. When hooked up with analog, I can only hear thru front speakers. I have tried many discs, same issue. The DLink works great for movies and cd's. It also works great with Dvd-A. But no SACD. Any suggestions? Thanks

s2silber
03-10-09, 12:06 PM
Has anyone else had a problem with hearing SACD from their machine? When hooked up via DLink, I cant hear anything at all from the speakers. When hooked up with analog, I can only hear thru front speakers. I have tried many discs, same issue. The DLink works great for movies and cd's. It also works great with Dvd-A. But no SACD. Any suggestions? Thanks
Make sure you have DenonLink3 selected; the earlier versions don't carry SACD. Also, check the HDMI settings in the '3930 set-up menu. I think it has to be set to two-channel for DLink to work with SACD. What kind of AV receiver are you using? Also, check the SACD output button on the front of the player, which allows you to choose the Stereo (SACD), Multi (SACD), or CD track. Mostly, though, given what you've described, my hunch is that you've got DLink set on version 1 or 2.

DennyH
03-10-09, 02:08 PM
Make sure you have DenonLink3 selected; the earlier versions don't carry SACD. Also, check the HDMI settings in the '3930 set-up menu. I think it has to be set to two-channel for DLink to work with SACD. What kind of AV receiver are you using? Also, check the SACD output button on the front of the player, which allows you to choose the Stereo (SACD), Multi (SACD), or CD track. Mostly, though, given what you've described, my hunch is that you've got DLink set on version 1 or 2.
Using a 3805...havent been able to upgrade yet and probably wont for awhile. Yes, I've changed the SACD output button and tried all settings. Are you talking about setting the player to DLink 3 in the OS Menu? I checked that Sunday. Thanks for your assistance.

s2silber
03-10-09, 02:13 PM
Using a 3805...havent been able to upgrade yet and probably wont for awhile. Yes, I've changed the SACD output button and tried all settings. Are you talking about setting the player to DLink 3 in the OS Menu? I checked that Sunday. Thanks for your assistance.
Yes, I was. Sorry that didn't work for you. What firmware version are you using? Maybe updating it will help as I've read in this forum of SACD problems being corrected with an update.

AdamWL
03-11-09, 02:11 AM
Using a 3805...havent been able to upgrade yet and probably wont for awhile. Yes, I've changed the SACD output button and tried all settings. Are you talking about setting the player to DLink 3 in the OS Menu? I checked that Sunday. Thanks for your assistance.

I have a 2930 hooked up to a Denon AVR-5308, via the Denon-Link cable. It flawlessly plays 5.1 channel SACD, using DSD via D-Link. Each source type needs to have the D-Link option selected using the "External Input" selection on your receiver. Then make sure, as you said, you selected 5.1 through the SACD setup button on the faceplate of the 2930 player. If everything is setup properly, all should work fine. You should see the blue Denon Link light lit on your player, as well as the D.LINK and DSD lit on the display of your receiver. If not, perhaps there's a physical problem with one of your two devices. Good luck!!

AdamWL
03-11-09, 02:32 AM
Good point. I use my 2+ year old 3930 mostly just for SACD and DVD-A at this point. O' yea - and all region and PAL playback too. As well as an occasional DVD.

RE: SD DVD playback. You still can't beat the 2930/3930 seamless layer change. NOBODY else (including the newer high-price Denons) can seem to achieve this anymore. And of course the Realta processor is still tops (although it slows down disc navigation). I paid full MSRP back in the day. No regrets as my 3930 has been (and still is) a Damn fine machine (I've watched over 225 DVDs - all flawlessly).

Thanks for your reply. I didn't mean to sound like a wiseass in my response. I just think that until Denon comes out with sub-$1,000 true "Universal" blu-ray transport that has Denon Link to provide DSD SACD, that there's still a big appeal for the 2/3930s. What they're now boasting as their Universal BD player is $3,000 more than the price point that many can justify. You can get a mighty fine BD player and a 2/3930 to round out your "Universal" functionality for a fraction of Denon's $4,500 asking price.

Lastly, if you already invested in an AVR with a high end Burr Brown DAC and Reon/Realta VP, it's really pretty redundant to pay for it again in your DVD/BD player. Your not going to be taking advantage of the analog section of your player, since your using D-Link and/or HDMI. Personally, I'd like to see Denon come out with an updated DVD-2500BTCI "Transport", which has "Universal" disk playback along with D-Link, HDMI and Ethernet connections. I'd buy that for pairing with one of Denon's high-end AVRs-- if they keep it in the sub-$1,000 area. We'll have to wait and see if Denon see's the appeal of such a product...

syd968
03-15-09, 01:41 AM
So, I spent the day installing a new 2930. Everything seemed to be working fine until I tryed to enter a dvd's scene selection from the main menu. It would take forever trying to load and would either show the scene selection menu and not allow you to arrow to different scenes or give up trying and just start the movie.

Such a frustrating experience has me debating whether to try something else or replace it for another 2930. I almost went for an Oppo 980, but irionically went with the 2930 for solid transport and build quality.

So what would you do?

AdamWL
03-15-09, 02:18 AM
So, I spent the day installing a new 2930. Everything seemed to be working fine until I tryed to enter a dvd's scene selection from the main menu. It would take forever trying to load and would either show the scene selection menu and not allow you to arrow to different scenes or give up trying and just start the movie.

Such a frustrating experience has me debating whether to try something else or replace it for another 2930. I almost went for an Oppo 980, but irionically went with the 2930 for solid transport and build quality.

So what would you do?

Definitely exchange your 2930 for another 2930. I had a problem with audio dropouts with my first 2930 I got last month, exchanged it for another and couldn't be happier. Especially if you have a Denon 3K, 4K or 5K AVR with Denon-Link. The ability to separate your video and audio into two separate digitally connected paths is incredible. Denon-Link carries the digital audio, HDMI carries the digital video. DSD SACDs sound unbelievable and other audio is upsampled to 24-bit by the Denon AVR. If you don't have a Denon AVR with D-Link, you can use the internal DACs and it's built-in AL24 audio upsampling piped out through the 2930's analog 5.1 channel outputs. And the HQV Reon does a hell-of-a job at upscaling and I/P conversion for SDVD video. Stick with it, you won't be sorry.

jamirobri
03-15-09, 11:31 AM
So, I spent the day installing a new 2930. Everything seemed to be working fine until I tryed to enter a dvd's scene selection from the main menu. It would take forever trying to load and would either show the scene selection menu and not allow you to arrow to different scenes or give up trying and just start the movie.

Such a frustrating experience has me debating whether to try something else or replace it for another 2930. I almost went for an Oppo 980, but irionically went with the 2930 for solid transport and build quality.

So what would you do?

You'll want to try and get the 2930 replaced. I had ordered an Oppo 980 from Oppo via Ebay and I could barely get it to play any of my DVD-audio or SACD discs. The build quality was lacking and the machine made odd sounds when loading. The 2930 is so much better and the price has come down so much on it as well.

I just ordered a 3930 because the price has dropped to below 400 for a refurbished one. The 2930 I have is refurbished and has not given me a single hiccup so I figured I would try a refurbished 3930!

Good luck with whatever you choose to do.

Brian

syd968
03-16-09, 03:24 PM
jamirobri & AdamWL, thanks for the responses. I should have noted in my first post that I'm looking for a DVD Universal player with good DVD up-conversion and a solid transport for CD (SACD/DVD-A a nice plus). I have a Samsung BDP-2500 Blu-Ray player, but don't want to use it for CD's. For DVD upconversion I found the 2930 to have slightly better flesh tones, but was grainer in dark scenes when compared against the blu-ray player. Do you (or anyone else) think the 3930 would provide better DVD up-conversion? Any other suggestions are welcome.

Thanks.

AdamWL
03-16-09, 03:59 PM
jamirobri & AdamWL, thanks for the responses. I should have noted in my first post that I'm looking for a DVD Universal player with good DVD up-conversion and a solid transport for CD (SACD/DVD-A a nice plus). I have a Samsung BDP-2500 Blu-Ray player, but don't want to use it for CD's. For DVD upconversion I found the 2930 to have slightly better flesh tones, but was grainer in dark scenes when compared against the blu-ray player. Do you (or anyone else) think the 3930 would provide better DVD up-conversion? Any other suggestions are welcome.

Thanks.

In this case, yes, the 3930 could be slightly better in upscaling, since it uses the Silicon Optix "Realta" video processor. The 2930 uses the Silicon Optix "Reon-VX". Both are great video scalers and deinterlacers, but the Realta is a more expensive, more configurable part. You may be able to see a difference in a side-by-side comparison. However, based upon all other variables in your home-theater system, I'm not so sure you'd really notice.

I have a Denon AVR-5308 with the Realta in it and the 2930. I've done a comparison using the 2930's built-in Reon compared to turning it off and using the AVR-5308's built-in Realta and you really can't tell the difference. Both are great and both have the same picture adjustments. If you want the best possible upscaling and a slightly better DAC, spend the extra money for the 3930. If you want to save some dough and still get a great result, stick with the 2930. You can't go wrong with either... oh yeah, you get a lighted remote with the 3930!

Jon S
03-16-09, 10:10 PM
The only problem is that Denon's 2930 and 3930 players are notoriously unreliable, most common is optical block failures. My unit has been repaired twice in one year. That's why it's been relegated to the back shelf... It is only used to view non-region A DVDs...

WestCoastD
03-17-09, 01:02 AM
This has been a confusing situation ever since I first used my Denon DVD-3930CI, which I primarily use for CD, SACD and DVD-A sources exclusively.

I'm using an NAD T175 processor, Parasound A51 amp, Monitor Audio GS-Series speakers.

I was always under the impression that playing (5.1) SACD or DVD-A sources, with SOURCE DIRECT enabled, via-analog OUT was the optimum method (for analog sound). It sure sounds sweet, very dynamic and clean.

The DVD-3930CI has three modes for SOURCE DIRECT function:
SOURCE DIRECT = OFF (use player SPEAKER SETUP)
SOURCE DIRECT = 50kHz
SOURCE DIRECT = 100kHz

The manual states (quote):
Set this to output the disc's audio information as such without making the "SPEAKER SETUP" and BASS ENHANCER" settings. With Super Audio CD's, if the disc's audio information is output as such , and if an amplifier or speakers not compatible with the high frequencies is/are connected, the amplifier or speakers could be damaged.

OFF- Select this when playing using the "SPEAKER SETUP" and "BASS ENHANCER" settings

50kHz- select this if amplifier or speakers is/are not compatible with the high frequncies

100kHz- select this if it/they are compatible with high frequncies

For sources other than Super Audio CD's, the disc's audio information is output as such, regardless of whether this is set to "50kHz" or "100kHz".
(end quote)

The manual also states (quote):
When set to "50kHz" or "100kHz", you can enjoy the DTS recommended full-range all channel sound. (Note however that the subwoofer volume increase by 5dB, or by 15dB for Super Audio CD's). In addition, the 6-channel sources of DVD-Audio disc's recorded in the all-channel full-range frequncy model can also be played. In this case, make analog connections as described in the disc's instructions.

When setting "50kHz" or "100kHz", set all the speaker sizes to "LARGE" and the subwoofer to "YES".

The "CHANNEL LEVEL" and "DELAY TIME" settngs remain in effect even when "50kHz" or "100kHz" is set.
(end quote)

I have my Denon player SOURCE DIRECT = "50kHz".

But I have been a little concerned that this mode of operation may be sending full-range to all speakers and possibly cause damage?

I'm using an NAD T175 processor, Parasound A51 amp, Monitor Audio GS-Series speakers.

Are other DVD-3930CI owners playing SACD and DVD-A titles in the same manner?

AdamWL
03-17-09, 06:23 AM
The only problem is that Denon's 2930 and 3930 players are notoriously unreliable, most common is optical block failures. My unit has been repaired twice in one year. That's why it's been relegated to the back shelf... It is only used to view non-region A DVDs...

That doesn't sound good. What are the symptoms of an optical block failure? What did you experience when that problem occurred on your player? How long did you have the player before it failed?

Jon S
03-17-09, 10:02 PM
That doesn't sound good. What are the symptoms of an optical block failure? What did you experience when that problem occurred on your player? How long did you have the player before it failed?

The player has difficulty playing back hybrid SACDs. Actually, my first failure was a HDMI failure where the HDMI output stopped working two weeks after I bought it. Then about three months later, the player had difficulty recognizing SACDs and did not recognize DVDs all the time. It was sent to Denon in October 2007 and I got it back after that Christmas...

ValjeanPhantom
03-17-09, 10:21 PM
The player has difficulty playing back hybrid SACDs. Actually, my first failure was a HDMI failure where the HDMI output stopped working two weeks after I bought it. Then about three months later, the player had difficulty recognizing SACDs and did not recognize DVDs all the time. It was sent to Denon in October 2007 and I got it back after that Christmas...

Denon's just so happen to be HDMI 1.1. They don't have the best MPEG decoder. And they periodicly develop disc reading problems. Because of my sight condition, I can't simply pack it away for service and drive to a post office myself constantly every time the laser fails. It's a shame because the more expensive Denons use high-quality video deinterlacing/upscaling and high-quality audio DACs. Yet this is a Denon thread afterall. I know many of you have paid a lot for your 2930CI and 3930CI and have been happy with them since day one. Therefore, I wouldn't trash, bash, and crucify Denon in this thread. In fact, if it wasn't for the $4K price tag, I might have considered that new BD/DVD/DVD-A/SACD one. Is it a DVDA-1? I forget exactly, but you know the one I mean. It does address my issues such as DSD over HDMI, as well as having the ability to play almost every format. Does it use Anchor Bay, Realta, or something else for deinterlacing/upscaling? Also, does it use the ESS Vibrato MPEG decoder, MediaTek, or something else? Also, what audio DACs does it use?

maphiker
03-17-09, 11:30 PM
For DVD upconversion I found the 2930 to have slightly better flesh tones, but was grainer in dark scenes when compared against the blu-ray player. Do you (or anyone else) think the 3930 would provide better DVD up-conversion? Any other suggestions are welcome.

Thanks.

I solved the graininess problem by setting the SETUP LEVEL to 0 IRE. If you are using HDMI for video, go into the picture quality menus (Owner's Manual, p30). Chose M1 and then adjust the "SETUP LEVEL" to "0 IRE." Leave the player in the M1 mode. Many people find that the picture is too dark with the factory default setting.

BTW I have the 2930 for 2 years now. I use it almost daily and I love it, especially for play back of multichannel SACD and DVDA. I never had a problem.

Reid_T
03-18-09, 01:17 AM
I'm looking at Blu-ray players. Since I'm very happy with my 3930 (actually my second one, so perhaps I should say "so far"), I've been thinking I might get a "low-end" BR player. If you buy into Denon's story, there's an advantage to using Dlink for audio, so I've been thinking I'd get a Denon player to go along with my AVR-4806. For this purpose, the BD-1800 looks ok for $600. There are very good, cheaper alternatives, but they don't have Dlink.

(If you've not noticed my earlier rants on the Dlink topic, I'm not sure I buy into the Dlink story, but I digress)

So, I noticed that Denon doesn't sell a single AVR with more than one Dlink input. So what are you supposed to do if you have more than one Dlink-enabled player? Presumably you just use HDMI for all but one. But you have to wonder why they put 80-100 other mostly useless inputs on the back-panel (and some on the front-panel too, come to think of it), but only one of the "all-important" Dlink inputs. Does anyone really buy a new $7000 AVR and insist on hooking up a dozen 10-year-old S-Video components? Honestly, I love my Denon equipment, but you have to wonder about some of the choices they make.

So, it seems like I have a few choices:
Buy the BD-1800 and use HDMI for either that, or the 3930, or both (or switch the Dlink connection back and forth - not really an option)Buy a (much) cheaper alternative and use HDMI with it (and there are lots of pretty good choices here)Or buy the more expensive Denon player, and chuck the 3930 (probably not a real option).

Any opinions? (Boy it would sure be nice if someone from Denon posted here once in a while...)

-Reid

WestCoastD
03-18-09, 01:33 AM
Denon's just so happen to be HDMI 1.1that's because the DVD-2930CI and DVD-3930CI were developed when HDMI v1.1 was current (one of the first versions)

And they periodicly develop disc reading problems. Because of my sight condition, I can't simply pack it away for service and drive to a post office myself constantly every time the laser fails. yeah, that's frustrating.

I know many of you have paid a lot for your 2930CI and 3930CI and have been happy with them since day one.yes, I'm very impressed with the DVD-3930CI performance, I have no complaints. However it has failed twice, and has been shipped back to Denon New Jersey both times (the second time cost me $350.00). So I have a lot invested at this point. But I love the sound. I use it primarily for CD, SACD and DVD-A at this point. Every so often I'll watch a SD-DVD, very nice picture quality. I use my Pioneer BDP-05FD and Denon DVD-3800BDCI primarily for video watching these days, I distribute the "load".

if it wasn't for the $4K price tag, I might have considered that new BD/DVD/DVD-A/SACD one.yes, the DVD-A1UDCI should be a very impressive BD universal player. I'm especially intrigued with it's audio designs. It will have discrete 2ch balanced OUT's, AL32 processing (up-sampling), will play SACD/DVD-A, HDCD. Not to mention high-quality BD and SD-DVD output. Decodes all HD formats (including DTS-HD MA). Will have dual HDMI OUT's yielding various system configurations.
http://www.usa.denon.com/ProductDetails/4760.asp

I have no doubt the DVD-A1UDCI will perform very impressively. My only concern will be quality (especially for $4500.00). How long will this player last before it has failure and has to be shipped back to Denon for major part/assembly replacement? Two weeks? One month? Two months? We'll see, I'll be watching that thread...........

AdamWL
03-18-09, 04:37 AM
I'm looking at Blu-ray players. Since I'm very happy with my 3930 (actually my second one, so perhaps I should say "so far"), I've been thinking I might get a "low-end" BR player. If you buy into Denon's story, there's an advantage to using Dlink for audio, so I've been thinking I'd get a Denon player to go along with my AVR-4806. For this purpose, the BD-1800 looks ok for $600. There are very good, cheaper alternatives, but they don't have Dlink.

(If you've not noticed my earlier rants on the Dlink topic, I'm not sure I buy into the Dlink story, but I digress)

So, I noticed that Denon doesn't sell a single AVR with more than one Dlink input. So what are you supposed to do if you have more than one Dlink-enabled player? Presumably you just use HDMI for all but one. But you have to wonder why they put 80-100 other mostly useless inputs on the back-panel (and some on the front-panel too, come to think of it), but only one of the "all-important" Dlink inputs. Does anyone really buy a new $7000 AVR and insist on hooking up a dozen 10-year-old S-Video components? Honestly, I love my Denon equipment, but you have to wonder about some of the choices they make.

So, it seems like I have a few choices:
Buy the BD-1800 and use HDMI for either that, or the 3930, or both (or switch the Dlink connection back and forth - not really an option)Buy a (much) cheaper alternative and use HDMI with it (and there are lots of pretty good choices here)Or buy the more expensive Denon player, and chuck the 3930 (probably not a real option).

Any opinions? (Boy it would sure be nice if someone from Denon posted here once in a while...)

-Reid

Well, I have an easy answer for you. None of Denon's Blu-Ray players have a Denon-Link, except for the DVD-A1UDCI "Universal" BD player. So, unless you have $4,500 to plunk down on that, keep your 3930 connected to the D-Link for playing SACD and DVD-A and connect any manufacturer's BD player to an open HDMI port. Apparently, Denon didn't feel that it was necessary for D-Link on their BD-players that don't play the high-resolution audio format disks.

maphiker
03-18-09, 11:13 AM
So, it seems like I have a few choices:
Buy the BD-1800 and use HDMI for either that, or the 3930, or both (or switch the Dlink connection back and forth - not really an option)Buy a (much) cheaper alternative and use HDMI with it (and there are lots of pretty good choices here)Or buy the more expensive Denon player, and chuck the 3930 (probably not a real option).

Any opinions? (Boy it would sure be nice if someone from Denon posted here once in a while...)

-Reid

Adam makes a good point. Another important point is that the 4806 DOES NOT decode the new high resolution codecs (DTS HD and DD HD, etc). I have the 4806. You need to be sure you get a player that decodes these. Only the Denon 3800 and A1UDCI decode these lossless codecs.

Good alternatives for you are: Oppo BDP-83, a universal player available in about a month, Sony 550, Samsung 2500, Panasonic DMP-BD55. There are many new models coming and I get the feeling Denon will be upgrading their line of players soon as well. Personally, I would go for the Oppo. Oppo has a good reputation and will play SACDs, DVDAs, Bluray and DVDs.

AdamWL
03-18-09, 12:05 PM
Adam makes a good point. Another important point is that the 4806 DOES NOT decode the new high resolution codecs (DTS HD and DD HD, etc). I have the 4806. You need to be sure you get a player that decodes these. Only the Denon 3800 and A1UDCI decode these lossless codecs.

Good alternatives for you are: Oppo BDP-83, a universal player available in about a month, Sony 550, Samsung 2500, Panasonic DMP-BD55. There are many new models coming and I get the feeling Denon will be upgrading their line of players soon as well. Personally, I would go for the Oppo. Oppo has a good reputation and will play SACDs, DVDAs, Bluray and DVDs.

Oppo's still working on whether they will be able to include DVD-A support in their BDP-83, but either way, it still looks like it will be a rather nice "Universal" player for $499. And yes, you would need to get a player that has "built-in" decoders for the new "lossless" audio formats, it your AVR doesn't have these built-in. Amazon has a page compiled for all the brand new crop of BD players coming out. Some are so new, that that the description links aren't yet up, but it looks like a nice bunch of "3rd Generation" players are on their way. And yes, Denon-Jeff said in an interview that they will be refreshing the rest of their BD players later this year. Check out the Amazon page, here. http://www.amazon.com/gp/feature.html/ref=pe_28230_11549480_as_txt_8/?ie=UTF8&docId=1000348921

WiWavelength
03-18-09, 12:06 PM
Well, I have an easy answer for you. None of Denon's Blu-Ray players have a Denon-Link, except for the DVD-A1UDCI "Universal" BD player. So, unless you have $4,500 to plunk down on that, keep your 3930 connected to the D-Link for playing SACD and DVD-A and connect any manufacturer's BD player to an open HDMI port. Apparently, Denon didn't feel that it was necessary for D-Link on their BD-players that don't play the high-resolution audio format disks.

Denon Link is unnecessary for Dolby TrueHD, DTS-HD Master Audio, et al., as compressed formats (lossless or lossy) are asynchronous, hence not subject to transmission jitter. For Blu-ray, Denon Link is a benefit only on native LPCM tracks or for those who decode all to LPCM in the player.

AJ

Zen Traveler
03-18-09, 04:17 PM
If I am using D-link to listen to my CDs, SACDs and DVD-As, am I using the DACs in my AVR or my DVD player?

ValjeanPhantom
03-18-09, 05:31 PM
If I am using D-link to listen to my CDs, SACDs and DVD-As, am I using the DACs in my AVR or my DVD player?

Denon Link is a digital output. When you use a DVD player's digital output, you are sending it to the DACs in the receiver.

Reid_T
03-18-09, 07:10 PM
Thanks for the advise, guys!

Well, I have an easy answer for you. None of Denon's Blu-Ray players have a Denon-Link, except for the DVD-A1UDCI "Universal" BD player...

You know, I hadn't noticed that (although I had noticed the A1 did have it). That certainly makes things simpler!

...Another important point is that the 4806 DOES NOT decode the new high resolution codecs (DTS HD and DD HD, etc) ... Good alternatives for you are: Oppo BDP-83, a universal player available in about a month, Sony 550, Samsung 2500, Panasonic DMP-BD55...

Thats exactly the list I've been considering (well, actually, I was originally looking at the Panny BD35, but thats apparently gone:(). I'm not really in a hurry, though, so I may just wait it out - at this point they're just getting better and cheaper. And I'm not particularly concerned about the new codecs - so that makes things a bit easier (and cheaper) too.

-Reid

Zen Traveler
03-18-09, 09:35 PM
Denon Link is a digital output. When you use a DVD player's digital output, you are sending it to the DACs in the receiver.

Thanks for the reply and that is what I thought...My beloved DVD-3910 is about to go out (after prolonged use) and I was wondering if the the DVD 3930 had any advantage over the DVD 2930 as a multichannel music player coupled with the Denon AVR 4806 using Denon Link. I really like the way the AVR converts 5.1 into 7.1 and being able to use Audyssey is a plus, imo. :-)

John Ballentine
03-19-09, 03:03 PM
I'm exclusively using my Sony 350 for SD DVD now. I like how quick the player is (at everything) and l LOVE the OSD. One button on - one off. So I may put my 3930 out to Pasteur soon.

s2silber
03-19-09, 04:03 PM
Thanks for the reply and that is what I thought...My beloved DVD-3910 is about to go out (after prolonged use) and I was wondering if the the DVD 3930 had any advantage over the DVD 2930 as a multichannel music player coupled with the Denon AVR 4806 using Denon Link. I really like the way the AVR converts 5.1 into 7.1 and being able to use Audyssey is a plus, imo. :-)
The '3930CI is much better for audio -- especially if you're using analog out for music -- thanks to the Advanced AL processing, etc., and the video quality is somewhat better.

Zen Traveler
03-19-09, 04:28 PM
The '3930CI is much better for audio -- especially if you're using analog out for music -- thanks to the Advanced AL processing, etc., and the video quality is somewhat better.

I understand that is correct with the analog connections but if I am using Denon Link I really won't reap the benefit will I?

Quickster2
03-19-09, 06:52 PM
I understand that is correct with the analog connections but if I am using Denon Link I really won't reap the benefit will I?
Do both units pass SACD audio over Denon Link? If they do than their would be no difference in the digital stream to your AVR.

AdamWL
03-20-09, 02:18 AM
Do both units pass SACD audio over Denon Link? If they do than their would be no difference in the digital stream to your AVR.

Both have Denon-Link, and both use it in the same way for digital audio transmission. When you have a Denon AVR with Denon-Link, and select Denon-Link in the "Digital" option within the Setup GUI, all disk media audio is sent via Denon-Link.

I'm hoping for a BD "Universal Transport" player, but Denon doesn't have such a device as yet. They do have a BD transport player, but it is not a "Universal" player and, as such, does not have Denon-Link. The only BD player that has Denon-Link is the $4,500 player, earlier discussed. But you're paying for so much more than you really need if you're going to hook it up to a Denon AVR, via Denon-Link. And, if you already have a Realta VP, like in the AVR-5308, then you're really paying twice for it. I'm holding out for an updated DVD-2500BTCI, which will hopefully add "Universal" disk playback and a Denon-Link connection. You really don't need all the analog outputs, if you have a high-end Denon AVR.

I've heard that Denon will be providing a firmware update for their AVR-5308 customers that will provide Denon-Link 4th (as opposed to 3rd in current AVRs). This is supposed to allow for the updated jitter control and clock timing for all audio sources, eliminating the inherent flaw that HDMI has with transporting both audio and video over the same cable. I would guess that the next model year of Denon AVRs, that incorporate Denon-Link, will be updated to "4th" for their new "line" of Universal BD players... it never ends... there'll always be the next greatest thing to have!

Quickster2
03-20-09, 06:27 PM
I always felt my 3930CI worked/looked better utilizing Denon Link for audio and HDMI for video. I have the 4306 AVR and also a 3800BDCI. In A/B comparison tests for picture on SD DVD's the 3800 is slightly better IMO. For all audio only discs I still use the 3930 FWIW. Regardless, very happy with both machines and no issues with either one that effect my setup.

s2silber
03-21-09, 08:22 AM
I always felt my 3930CI worked/looked better utilizing Denon Link for audio and HDMI for video. I have the 4306 AVR and also a 3800BDCI. In A/B comparison tests for picture on SD DVD's the 3800 is slightly better IMO. For all audio only discs I still use the 3930 FWIW. Regardless, very happy with both machines and no issues with either one that effect my setup.
For all audio discs, do you choose the '3930CI over the '3800 because of the advantages of DenonLink?

Quickster2
03-21-09, 10:04 AM
For all audio discs, do you choose the '3930CI over the '3800 because of the advantages of DenonLink?
Yes. Both players DAC's are better than the 4306's but I could never tell the difference (I do have an upper tier 7.1 analog cable that I compared with). Also, the 3800 does not support SACD nor DVD-A or HDCD discs (which are DVD-A encoded). The 3930 via Denon Link will support 24/192 khz playback. My 4306 has the later firmware supporting 7.1 LPCM via HDMI from the 3800 for movies and concert videos. More than 50% of my DVD and BD discs are concert/music venues FWIW.

WiWavelength
03-21-09, 11:21 AM
...or HDCD discs (which are DVD-A encoded)...

HDCDs are not "DVD-A encoded."

AJ

Quickster2
03-21-09, 09:28 PM
HDCDs are not "DVD-A encoded."

AJ
Sorry typo HDAD CD's are DVD-A.

cararte
03-22-09, 09:14 AM
Hi
Just found a deal with a Denon 3930 DVD Player, and i would like to know something...
I was searching on the web and there are 2 upgrades for this player, Level 1 and Level 2 (by firmware), and they are not cheap...Level 2 is around 500 pounds.
In what does this upgrade influences the picture and sound? Anyone has experience with this model?
Tank you

WiWavelength
03-22-09, 01:18 PM
Sorry typo HDAD CD's are DVD-A.

Sort of. HDADs are DVD-V, not DVD-A (or CD). HDAD leverages the two channel LPCM option in the older DVD-V standard to include two channel 24 bit 96/192 kHz LPCM audio (w/ minimal if any video). In this way, HDAD is similar to the two channel tracks on some DVD-As. But DVD-A can use MLP for two channel &/or multichannel PPCM. HDAD cannot.

AJ

KY Colonel
03-23-09, 03:32 PM
I can't bring myself to spending since I bought the top of the line years ago and now it sits on a rack without video output. I can get get it some iC plugged in but the engineer warns me the transport is the achilles heel. I bought a Toshiba XD-E500 and their is some macroblocking and artifacts but once you suspend your belief they leave.

PooperScooper
03-23-09, 04:33 PM
Sort of. HDADs are DVD-V, not DVD-A (or CD). HDAD leverages the two channel LPCM option in the older DVD-V standard to include two channel 24 bit 96/192 kHz LPCM audio (w/ minimal if any video). In this way, HDAD is similar to the two channel tracks on some DVD-As. But DVD-A can use MLP for two channel &/or multichannel PPCM. HDAD cannot.

AJ

Same as DVD+Audio format? Sounds like it. I tried some software that upsampled CD content to 24 bit 96Khz and it created a DVD+Audio format on a disc (I guess it was a DVD). My DVD player sent the hi-rez PCM to my receiver at the time.

larry

WestCoastD
03-24-09, 07:57 PM
I was searching on the web and there are 2 upgrades for this player, Level 1 and Level 2 (by firmware), and they are not cheap...Level 2 is around 500 pounds. In what does this upgrade influences the picture and sound? Anyone has experience with this model?upgrades? Are you referring to modifications? Not fixes?

WestCoastD
03-25-09, 10:02 PM
Noticed DVD-3930CI and DVD-2930CI for very good pricing these days at "ListenUp"
http://www.listenup.com/Denon+DVD-3930CI+-Clearance--p-DVD3930CI-p-49514.html

My DVD-3930CI unit is beginning to act-up (again), starting to sporatically drop-out while playing CD music titles mostly. I guess this would be laser doing this? I don't know?

This thing will probably fail again (for the third time) sometime in the near future. I figure instead of paying like $350.00 (plus $50.00 to ship) to have Denon factory service repair it, I should just throw this unit in the trash (literally), and just buy another (brand-new) unit (for $700.00) since I love the sound so much........hmmmm......

The Rang
03-26-09, 12:21 AM
Noticed DVD-3930CI and DVD-2930CI for very good pricing these days at "ListenUp"
http://www.listenup.com/Denon+DVD-3930CI+-Clearance--p-DVD3930CI-p-49514.html

My DVD-3930CI unit is beginning to act-up (again), starting to sporatically drop-out while playing CD music titles mostly. I guess this would be laser doing this? I don't know?

This thing will probably fail again (for the third time) sometime in the near future. I figure instead of paying like $350.00 (plus $50.00 to ship) to have Denon factory service repair it, I should just throw this unit in the trash (literally), and just buy another (brand-new) unit (for $700.00) since I love the sound so much........hmmmm......

How much do you use the player?

I wonder.....are these failures from a ton of use (not that heavy usage should be an excuse), bad luck or crappy design?

Every time I read posts like this I knock on wood and pray

jamirobri
03-26-09, 08:46 AM
Noticed DVD-3930CI and DVD-2930CI for very good pricing these days at "ListenUp"
http://www.listenup.com/Denon+DVD-3930CI+-Clearance--p-DVD3930CI-p-49514.html

My DVD-3930CI unit is beginning to act-up (again), starting to sporatically drop-out while playing CD music titles mostly. I guess this would be laser doing this? I don't know?

This thing will probably fail again (for the third time) sometime in the near future. I figure instead of paying like $350.00 (plus $50.00 to ship) to have Denon factory service repair it, I should just throw this unit in the trash (literally), and just buy another (brand-new) unit (for $700.00) since I love the sound so much........hmmmm......

Not sure if we're supposed to mention this, but I just picked up a refurbished 3930 for ~400 which comes with a 1 year warranty from Denon. The thing looks/plays like a new unit (in my opinion)! I was holding out for awhile for the price to drop more on these. I have a refurbished 2930 which I absolutely love by the way.

Brian

WestCoastD
03-27-09, 01:53 AM
How much do you use the player?quite a bit when I do, maybe 3 or 4 fours at a time. But I'm good to my stuff
And I balanced the load by switching over to my other units (BDP-05FD, DVD-3800BDCI) after a few hours


I wonder.....are these failures from a ton of use (not that heavy usage should be an excuse), bad luck or crappy design?yeah, hard to say exactly. But the laser assembly does seem to be prone to failure, can't understand.

Every time I read posts like this I knock on wood and prayyeah, keep praying:D

AdamWL
03-27-09, 06:05 AM
But the laser assembly does seem to be prone to failure, can't understand.

How long did you have the player until you experienced the first laser failure? Does it make sense to purchase an extended warranty from a place like SquareTrade or Mack if you're within your first month of the player purchase?

WestCoastD
03-28-09, 02:05 AM
How long did you have the player until you experienced the first laser failure?maybe three months. Sent to Denon warranty repair. Used for maybe six months, failed again. Sent to Denon again. Now it's been maybe six months of continuous playing, I getting erratic behavior (ie. not reading CD's, sporatic audio drop-out's playing CD's mostly, etc.,...).

Does it make sense to purchase an extended warranty from a place like SquareTrade or Mack if you're within your first month of the player purchase?maybe? Never know, you may have a better behaving unit. I believe my unit was one of the original (first) batch when this model was released (don't know if this makes a difference or not?).

rsalexan
03-28-09, 10:00 AM
I had my 2930CI sent up after private sale from the US about a year ago. I had problems with handful of DVDs from the get go but in the last few months it was getting more pronounced with practically every DVD disc. I've since ordered/recieved the transverse unit part and have sent in to local Denon authorised repair shop to install same. We'll see how that goes...in light of WCDs ongoing problems I'll just knock wood...
Strangely it's never had issues reading SACDs, mulit-channel track or stereo.

WestCoastD
03-28-09, 02:12 PM
Strangely it's never had issues reading SACDs, mulit-channel track or stereo.funny, this is how my unit is behaving right now. Seems to hang-up (freeze), or drop-out, playing regular CD music titles, however plays SACD's and DVD-A's okay, consistently.

Zen Traveler
03-30-09, 09:01 AM
funny, this is how my unit is behaving right now. Seems to hang-up (freeze), or drop-out, playing regular CD music titles, however plays SACD's and DVD-A's okay, consistently.

I don't play many Redbook CDs, but my DVD 3910 is starting not to play some of my CDs but is having no problem playing others...It either plays or doesn't, and doesn't freeze on the ones it plays. I have had this unit for almost 5 years and it still plays all other material flawlessly.

I have been very happy with my DVD-3910 and use DenonLink....There have been a few folks over the years post similar problems in our Owners Thread as I have read on the last few pages here, but I wonder if it's luck-of-the-draw....That being said, I am considering one of these units when mine breaks down.

Foothill
03-30-09, 01:08 PM
In the past, I sent an older model to Denon repair for laser replacement and was not happy with the high cost. Recently, one of my two 3930s started to have a hard time reading the multi-channel layer on SACDs and then would not play any DVDs. I was preparing to buy the laser assembly to attempt a self-repair when I did this: I removed all the top panels and gently cleaned the laser lens with a Qtip. (My installation is no dustier than normal.) It worked like a charm. Since then I have had no disc misreads or other problems. (And the other 3930 continues to be fine.)

By the way, I had tried various "cleaning discs", with and without brushes, and not one made any difference.

For future reference, does anyone know the correct (Sanyo?) part number for the 3930 laser assembly?

maphiker
03-30-09, 03:35 PM
For future reference, does anyone know the correct (Sanyo?) part number for the 3930 laser assembly?

Denon part # 9KA2A692

tbuick6
03-30-09, 08:46 PM
I have a Denon AVR-988. Will the 3930 do DSD over HDMI, or will it decode and send PCM?
I'm tired of waiting for the Oppo 83. I'll keep my Panny BD30 and PS3 for Blu. I'm really looking for a good universal player that can stream DSD. Thanks!!

AdamWL
03-30-09, 09:25 PM
I have a Denon AVR-988. Will the 3930 do DSD over HDMI, or will it decode and send PCM?
I'm tired of waiting for the Oppo 83. I'll keep my Panny BD30 and PS3 for Blu. I'm really looking for a good universal player that can stream DSD. Thanks!!

No. Unfortunately, the 2930 and 3930 provides DSD SACD audio over a proprietary interconnect called Denon Link 3rd. Your AVR-988 doesn't have a Denon Link connection. The 2930 and 3930 have HDMI 1.1, which doesn't allow for DSD audio. It allows for PCM (including DVD-A). If you're happy with your BD player, you could get the Oppo DV-980H, which does support DSD and PCM over HDMI 1.2a. It gives you the same overall functionality of the 2930 and 3930, using HDMI instead of the proprietary Denon Link. If I didn't have a Denon AVR with Denon Link, I would have gone with the Oppo. From what I hear, Oppo's have been rated really high by both industry experts and users.

ValjeanPhantom
03-30-09, 09:28 PM
I have a Denon AVR-988. Will the 3930 do DSD over HDMI, or will it decode and send PCM?
I'm tired of waiting for the Oppo 83. I'll keep my Panny BD30 and PS3 for Blu. I'm really looking for a good universal player that can stream DSD. Thanks!!

The Denon DVD3930CI will not send SACD via HDMI as DSD or PCM. Check out the threads for the Oppo DV-980H, Onkyo DV-SP506, Pioneer Elite DV-49AV, and DV-58AV. You might find what you are looking for in one or more of those players.

tbuick6
03-30-09, 11:27 PM
Thanks guys! You saved me reading 139 pages of this thread :-)

Foothill
03-31-09, 10:20 AM
Denon part # 9KA2A692
Thank you! Does anyone have the OEM (Sanyo) part number?

Foothill
03-31-09, 10:38 AM
I have a Denon AVR-988. Will the 3930 do DSD over HDMI, or will it decode and send PCM?
I'm tired of waiting for the Oppo 83. I'll keep my Panny BD30 and PS3 for Blu. I'm really looking for a good universal player that can stream DSD. Thanks!!
My Oppo DV-983H sends multi-channel SACD via HDMI. My understanding is that it's converted to PCM thru 24/192 DACs. I'm very satisfied with this machine. It uses much less power than my Denon players and does not run hot. It's also quieter, smaller, and lighter -- and I can replace it for about the same cost as Denon factory repair.

@@@@@
03-31-09, 01:20 PM
My Oppo DV-983H sends multi-channel SACD via HDMI. My understanding is that it's converted to PCM thru 24/192 DACs. I'm very satisfied with this machine. It uses much less power than my Denon players and does not run hot. It's also quieter, smaller, and lighter -- and I can replace it for about the same cost as Denon factory repair.

When and where did you buy your oppo? As far as I know the oppo dealer has no available unit for 983H. Please PM me the info so that I can purchase one too.

Thanks!!!

Whacked!
03-31-09, 09:38 PM
Hi Folks,

New member here, I've been reading for some time and appreciate all the info here about these two players. I've got a 2930 that has been giving me grief with freeze up issues on DVD's so took advice from this thread to replace the traverse mechanism on my own. But after installing it, my unit is stuck with the display reading "loading". Replacing to my original mechanism allows me to play CD's again (DVD's have been freezing for months). I swapped back and forth a couple times to verify my findings.

I suspect the new mechanism is faulty. Has anyone else experience this with a new mechanism, or did I just have bad luck? If I need to keep trying until I get one that works, it may be cheaper to send to Denon for all the shipping charges I could end up with?

Thanks for your help.
Norm

tbuick6
04-01-09, 06:27 AM
When and where did you buy your oppo? As far as I know the oppo dealer has no available unit for 983H. Please PM me the info so that I can purchase one too.

Thanks!!!

The 983 is no longer available and is being replaced by the BD-83, Oppo's soon to be released Universal Blu-Ray Player. It should be out by mid April.

kunz
04-01-09, 06:52 AM
Hi Folks,

New member here, I've been reading for some time and appreciate all the info here about these two players. I've got a 2930 that has been giving me grief with freeze up issues on DVD's so took advice from this thread to replace the traverse mechanism on my own. But after installing it, my unit is stuck with the display reading "loading". Replacing to my original mechanism allows me to play CD's again (DVD's have been freezing for months). I swapped back and forth a couple times to verify my findings.

I suspect the new mechanism is faulty. Has anyone else experience this with a new mechanism, or did I just have bad luck? If I need to keep trying until I get one that works, it may be cheaper to send to Denon for all the shipping charges I could end up with?

Thanks for your help.
Norm

Dear Whacked:
Did you remove de soldering point in the laser unit after the instalation?

Foothill
04-01-09, 06:45 PM
When and where did you buy your oppo? As far as I know the oppo dealer has no available unit for 983H. Please PM me the info so that I can purchase one too.

Thanks!!!
I bought mine second-hand on eBay. It was in virtually perfect condition and packed with all accessories just like brand new. There always seems to be one or more listed. People are probably unloading them in anticipation of getting the new Blu model. Just be sure to ask the seller all your questions before bidding.

Whacked!
04-01-09, 08:02 PM
Dear Whacked:
Did you remove de soldering point in the laser unit after the instalation?
Dear Kunz, I replaced the whole traverse mechanism, not just the laser head as described in posts 4003/4. Do I still need to do the de solder in this case? Not sure exactly where this solder is either, sounds obvious just need to look harder? I'm away so can't check right now.......

@@@@@
04-01-09, 10:06 PM
I bought mine second-hand on eBay. It was in virtually perfect condition and packed with all accessories just like brand new. There always seems to be one or more listed. People are probably unloading them in anticipation of getting the new Blu model. Just be sure to ask the seller all your questions before bidding.

Thanks for your quick response to my questions. I guess the only thing I need to do is join others in waiting for the blue ray 83.

kunz
04-02-09, 07:14 AM
Dear Kunz, I replaced the whole traverse mechanism, not just the laser head as described in posts 4003/4. Do I still need to do the de solder in this case? Not sure exactly where this solder is either, sounds obvious just need to look harder? I'm away so can't check right now.......

Whacked:
The laser head is very sensitive to statics and it is factory short circuited to avoid damage. After assembing the new unit you have to remove the protective soldering point that short circuits the lasers. See this point in the attached picture.

Whacked!
04-02-09, 08:23 PM
Whacked:
The laser head is very sensitive to statics and it is factory short circuited to avoid damage. After assembing the new unit you have to remove the protective soldering point that short circuits the lasers. See this point in the attached picture.
Sweet, I was looking at a pic of the laser wondering if that was the spot. I'll be able to look at my unit Saturday. Here's hoping. Thanks for the direction, I'll post my results.

Stuntman8
04-03-09, 11:36 PM
I applied the region-free hack to my North American region 1 Denon 3930 but now I can hear audio from a region 2 PAL DVD but I can't see the video. Monitor just goes dark. The DVD player is connected to the Sony KV-32HS510 monitor by component cables. Pressing the NTSC/PAL button on the remote does not seem to do anything. When I load a region 1 NTSC DVD, audio and video plays fine. Any ideas on how to get the video to show up on the PAL discs?

Thanks,
stuntman8

Jon S
04-04-09, 12:52 PM
Well, the player may be outputting PAL video and audio signals okay, but your display may not be PAL video compatible...

maphiker
04-04-09, 05:23 PM
I applied the region-free hack to my North American region 1 Denon 3930 but now I can hear audio from a region 2 PAL DVD but I can't see the video. Monitor just goes dark. The DVD player is connected to the Sony KV-32HS510 monitor by component cables. Pressing the NTSC/PAL button on the remote does not seem to do anything. When I load a region 1 NTSC DVD, audio and video plays fine. Any ideas on how to get the video to show up on the PAL discs?

Thanks,
stuntman8

Did you select your TV type (NTSC) in the setup menu? My 2930 plays PAL discs on an NTSC TV, albeit thru HDMI. I never tried component.

ValjeanPhantom
04-04-09, 07:55 PM
Did you select your TV type (NTSC) in the setup menu? My 2930 plays PAL discs on an NTSC TV, albeit thru HDMI. I never tried component.

How' is the performance of the Pal-to-NTSC conversion? Are the artifacts bad?

Stuntman8
04-04-09, 07:59 PM
Did you select your TV type (NTSC) in the setup menu? My 2930 plays PAL discs on an NTSC TV, albeit thru HDMI. I never tried component.
maphiker, your suggestion worked! I had it set at "Multi" but after changing it to "NTSC" I was able to hear audio and see video. Thanks very much for the help!

Stuntman8

maphiker
04-05-09, 12:06 AM
How' is the performance of the Pal-to-NTSC conversion? Are the artifacts bad?

I can't comment too critically on the PAL-to-NTSC conversion. The PAL discs I have are music discs primarily and the quality of the video is not the best. However, I did not notice any gross problems and it seemed perfectly what I expected.

maphiker
04-05-09, 12:08 AM
maphiker, your suggestion worked! I had it set at "Multi" but after changing it to "NTSC" I was able to hear audio and see video. Thanks very much for the help!

Stuntman8

Glad to be of help! :)

What do you think of the quality of the PAL-to-NTSC conversion?

Whacked!
04-05-09, 10:33 AM
Whacked:
The laser head is very sensitive to statics and it is factory short circuited to avoid damage. After assembing the new unit you have to remove the protective soldering point that short circuits the lasers. See this point in the attached picture.
Hey Kunz,

That did the trick. 2 DVD's and numerous CD's later, my unit is working like new. Can't recall the last time I was able to watch 2 DVD's in a row without any hickups. This sure beats replacing, I've allways been happy with the sound and video when it's working. Thanks for the tips and for saving me a couple hundred in repair or replacement costs!

maphiker
04-05-09, 11:55 AM
Hey Kunz,

That did the trick. 2 DVD's and numerous CD's later, my unit is working like new. Can't recall the last time I was able to watch 2 DVD's in a row without any hickups. This sure beats replacing, I've allways been happy with the sound and video when it's working. Thanks for the tips and for saving me a couple hundred in repair or replacement costs!

How exactly did you remove the solder? Did you do it in the unit?

Whacked!
04-05-09, 02:55 PM
How exactly did you remove the solder? Did you do it in the unit?
Yes, I had everything pretty much assembled, just the access covers removed and the tape wire connector right beside the solder disconected (didn't want to burn that). I put a piece of desoldering tape on top of the blob and hit it with my solder iron. As soon as the solder melted, the tape picked it up for a nice, clean finish. Very quick and got it all with one shot.

Stuntman8
04-05-09, 09:18 PM
Glad to be of help! :)

What do you think of the quality of the PAL-to-NTSC conversion?


Well, it's not 100% razor sharp but it's still very good. There seemed to be a slight loss of detail in some text in one of the DVD menus. My main reason for making my 3930 region-free is for concert DVD's imported from other countries. It is really a killer DVD player!

Stuntman8

maphiker
04-05-09, 09:19 PM
Yes, I had everything pretty much assembled, just the access covers removed and the tape wire connector right beside the solder disconected (didn't want to burn that). I put a piece of desoldering tape on top of the blob and hit it with my solder iron. As soon as the solder melted, the tape picked it up for a nice, clean finish. Very quick and got it all with one shot.

Thanks Whacked. I want to know so I'll be ready when it comes time to do my unit. :D :D

kunz
04-06-09, 06:52 AM
Hey Kunz,

That did the trick. 2 DVD's and numerous CD's later, my unit is working like new. Can't recall the last time I was able to watch 2 DVD's in a row without any hickups. This sure beats replacing, I've allways been happy with the sound and video when it's working. Thanks for the tips and for saving me a couple hundred in repair or replacement costs!


Very good Whacked!

kunz
04-06-09, 09:31 AM
Thank you! Does anyone have the OEM (Sanyo) part number?

The 2930CI uses the popular SF-HD65 laser head. The 3930CI traverse unit is very similar but not 100% equal. Do you know what is the reference of the 3930CI laser head (the number is printed under de laser head)? I also found a similar traverse unit in www.tohei-hq.co.jp/cgi-bin/en/product_detail.cgi?product=26, but I'm not sure if it is compatible with 2930/3930 traverse units.

Foothill
04-06-09, 10:01 AM
The 2930CI uses the popular SF-HD65 laser head. The 3930CI traverse unit is very similar but not 100% equal. Do you know what is the reference of the 3930CI laser head (the number is printed under de laser head)? I also found a similar traverse unit in www.tohei-hq.co.jp/cgi-bin/en/product_detail.cgi?product=26, but I'm not sure if it is compatible with 2930/3930 traverse units.
Thanks for your reply. Here are the two numbers I saw on the laser assembly when I had the unit open:

CS4QP31YI66
336523HA8

Ebay 'supermanmeliu' was not able to cross-reference these numbers or to confirm with 100% certainty that the Sanyo SF-HD65 is the correct laser for the 3930ci.

kunz
04-06-09, 10:22 AM
Thanks for your reply. Here are the two numbers I saw on the laser assembly when I had the unit open:

CS4QP31YI66
336523HA8

Ebay 'supermanmeliu' was not able to cross-reference these numbers or to confirm with 100% certainty that the Sanyo SF-HD65 is the correct laser for the 3930ci.

Foothill:
I think these numbers are not the laser head model reference (serial numbers perhaps). Look at the attached picture for an SF-HD62 unit.

Impulse329
04-09-09, 02:59 PM
Denon 2930 owner here and have just been catching up on this very interesting threat. Considering replacement parts (vs. sending it in for expsensive service) and wanted to get some advice before ordering anything.

I have had my 2930 for just over 2 years (out of warranty). After a few weeks, I started getting the occasional skip on regular pressed DVDs (typically after 3+ hours of continual use) and more frequent skips on DVD-Rs (typically an hour into use - have a lot of concerts / downloads - probably half of my viewing).

My machine has been well ventilated and this skipping has progressively gotten worse until the point where it is now pretty much impossible to watch DVD-Rs (starts skipping after a few minutes) and pressed DVDs are skipping much more frequently as well.

I was going to send to Denon for repairs but definitely not worth it from a $$$ perspective at this point.

I am comfortable taking this thing apart on my own.

In terms of replacement parts, should I consider replacing the whole traverse unit (more costly) or just the laser head (cheaper)?

Any advice would be much appreciated.

Whacked!
04-10-09, 12:47 PM
Denon 2930 owner here and have just been catching up on this very interesting threat. Considering replacement parts (vs. sending it in for expsensive service) and wanted to get some advice before ordering anything.

I have had my 2930 for just over 2 years (out of warranty). After a few weeks, I started getting the occasional skip on regular pressed DVDs (typically after 3+ hours of continual use) and more frequent skips on DVD-Rs (typically an hour into use - have a lot of concerts / downloads - probably half of my viewing).

My machine has been well ventilated and this skipping has progressively gotten worse until the point where it is now pretty much impossible to watch DVD-Rs (starts skipping after a few minutes) and pressed DVDs are skipping much more frequently as well.

I was going to send to Denon for repairs but definitely not worth it from a $$$ perspective at this point.

I am comfortable taking this thing apart on my own.

In terms of replacement parts, should I consider replacing the whole traverse unit (more costly) or just the laser head (cheaper)?

Any advice would be much appreciated.
I replaced the whole mechanism as I didn't want to run in to alignment issues. But from reading the thread, some have effectively replaced the laser without issue. If you replace the laser and it works, great as only $20. If it fails, need to spend another $100 to get the whole mechanism. Really only risking $20 and losing your player for a bit if it doesn't work.

I think the main thing with replacing only the laser is not to change any of the adjustment screws - don't remove or change any screws that have loctite on them. I just looked at and dissassembled my old mechanism, if I was doing it again I think I would just go with replacing the laser. It only takes removing 2 phillips screws at one end of the rails (opposite end from the disc drive moter) and dissassembles easily. Just don't lose the springs under the rails.

Check posts 4003 to about 4020 or so, there is some good insight there too. I got the complete mechanism from partstore.com, $72 plus shipping, I think your best bet for the laser is e-bay.

kunz
04-12-09, 09:31 AM
I replaced the whole mechanism as I didn't want to run in to alignment issues. But from reading the thread, some have effectively replaced the laser without issue. If you replace the laser and it works, great as only $20. If it fails, need to spend another $100 to get the whole mechanism. Really only risking $20 and losing your player for a bit if it doesn't work.

I think the main thing with replacing only the laser is not to change any of the adjustment screws - don't remove or change any screws that have loctite on them. I just looked at and dissassembled my old mechanism, if I was doing it again I think I would just go with replacing the laser. It only takes removing 2 phillips screws at one end of the rails (opposite end from the disc drive moter) and dissassembles easily. Just don't lose the springs under the rails.

Check posts 4003 to about 4020 or so, there is some good insight there too. I got the complete mechanism from partstore.com, $72 plus shipping, I think your best bet for the laser is e-bay.

I recomend the same. First try to change only the laser head (SF-HD65). If it doesn't solve the problem, change the complete traverse mecha. In both cases, be carefull because the laser is very sensitive to static discharges (this is the reason for the protective soldering point to be removed near the lasers).

SledgeHammer
04-12-09, 05:55 PM
I've had my DVD-3930CI for about a year or more. I don't use it as much as I used to because I get 1080i PPVs from DirecTV (higher quality and more convienient). I went to go watch a real store bought DVD last night (ConAir) and I remembered why I try not to use this thing anymore (not bashing it or anything -- these are problems ***I*** am having). Is this stuff normal, or is there a problem with my particular unit:

1) From full power off, I turn it on and it takes 5 - 10 seconds to fully power up
2) Takes 5 - 10+ seconds from drawer close to start playing SOMETHING on the DVD

I can live with the above two items since its a one time thing, but the ones below are really starting to irk me:

3) chapter / section transitions take a LONG time (like going to sub menus, play movie, FBI warning -> movie, etc)... I'm talking ridiculous amounts of time. While playing ConAir yesterday (a BRAND NEW disk by the way) it took 30 seconds to from FBI warning -> movie. I know they leave that on the screen for a while, but I'm talking about when you see on the front panel that the thing is trying to move to the next chapter.

4) player crashes often (skipping chapters, play -> stop -> resume, middle of movie, etc)... then I have to go through the whole thing of trying to get a disc to play again

5) I dont think I *EVER* got Rambo IV to play without stripping off the DRM with AnyDVD.

Anyways, like I said, just want to see if anyone else is getting the flakeyness... maybe my head is dirty or something like that... but I don't think I'm under warranty anymore and I certainly don't want to pay a few hundred to send it to Denon only to be told "it works fine here".

I take excellent care of my equipment, so I know it has not been abused or anything. I bought it brand new. All the DVDs I play on it are in excellent / perfect condition, but still its very slow and crashes often.

By crash, I mean, it just hangs... video doesn't play, no response to any key or button except full power off.

maphiker
04-12-09, 07:28 PM
Sledgehammer:

That sounds like bad stuff. I am sure you have thought of this but: Does this happen with only one particular DVD? Have you updated the firmware lately? Are you pushing buttons too quickly on your remote. I find that my 2930 sometimes freezes if I start pushing buttons before the current operation ends.

Hope that helps.

Maphiker

SledgeHammer
04-12-09, 07:59 PM
Sledgehammer:

That sounds like bad stuff. I am sure you have thought of this but: Does this happen with only one particular DVD? Have you updated the firmware lately? Are you pushing buttons too quickly on your remote. I find that my 2930 sometimes freezes if I start pushing buttons before the current operation ends.

Hope that helps.

Maphiker

No, it happens with pretty much *EVERY* DVD (pressed, burned, etc). I have never updated the firmware on it. I'd be kind of scared to do that with this current flakeyness. God only knows how much Denon would charge me to "un brick" this thing if it decided to crash mid upgrade.

A $1200 DVD player (or your $900 DVD player) crashes if you push buttons too fast? WTF???? These things have been out two years and Denon hasn't fixed a problem like that? *SIGH*.

To be honest, I have the DVD-3930CI paired with an AVR-3808CI and this is my first foray going into the Denon world because I thought Denon = quality, but I have not been impressed with either piece or Denon support. But hey, thats just me :). Plenty of people LOVE both those pieces.

maphiker
04-12-09, 09:40 PM
A $1200 DVD player (or your $900 DVD player) crashes if you push buttons too fast? WTF???? These things have been out two years and Denon hasn't fixed a problem like that? *SIGH*.

To be honest, I have the DVD-3930CI paired with an AVR-3808CI and this is my first foray going into the Denon world because I thought Denon = quality, but I have not been impressed with either piece or Denon support.

I can't disagree with that.


You could try replacing the laser head and/or traverse unit. Good luck.

Impulse329
04-12-09, 09:46 PM
Whacked! / Kunz - thank you. I think that I am going to order the traverse mechanism this week (and probably the service manual as well). Will let you know how it goes.

kunz
04-13-09, 10:51 AM
Who knows the reference of the 3930 laser head? Does it use the same laser head of the 2930 (SF-HD65)? Thanks.

WestCoastD
04-13-09, 07:33 PM
I thought Denon = quality, but I have not been impressed with either piece or Denon support. But hey, thats just me :). Plenty of people LOVE both those pieces.yeah, I think Denon gear genrally performs exceptionally well-- when it's working right, that is.

i_like_tuesday
04-23-09, 02:26 PM
After a year of reliable performance reading hybrid SACDs, my 2930 started having some problems shortly after it went out of warranty a couple months ago. The player had started to fail to recognize the SACD layers of hybrid discs just as my first unit that my dealer had replaced. I thought about sending it to Denon for repair or changing the laser mechanism myself but first tried opening everything up to clean the laser with a Q-tip as suggested in post #4160. It worked like a charm and my 2930 is working as new. I'd definitely recommend trying that if you're having the same problem.

WestCoastD
04-23-09, 04:20 PM
I thought about sending it to Denon for repair or changing the laser mechanism myself but first tried opening everything up to clean the laser with a Q-tip as suggested in post #4160. It worked like a charm and my 2930 is working as new. I'd definitely recommend trying that if you're having the same problem.this is good, thanks for your input! I may try this on my DVD-3930CI, it's been exhibiting sporadic skipping when playing redbook CD's lately, however SACD's play fine.

But I have had the famous "can't read the SACD layer of hybrid disc's" problem in the past, and I shipped my unit to Denon for repair ($350.00). Supposedly there was laser failure. But who knows maybe all they really did was remove the chassis cover and clean the lens?

WestCoastD
04-23-09, 04:24 PM
In the past, I sent an older model to Denon repair for laser replacement and was not happy with the high cost. Recently, one of my two 3930s started to have a hard time reading the multi-channel layer on SACDs and then would not play any DVDs. I was preparing to buy the laser assembly to attempt a self-repair when I did this: I removed all the top panels and gently cleaned the laser lens with a Qtip. (My installation is no dustier than normal.) It worked like a charm. Since then I have had no disc misreads or other problems. (And the other 3930 continues to be fine.)

By the way, I had tried various "cleaning discs", with and without brushes, and not one made any difference.

For future reference, does anyone know the correct (Sanyo?) part number for the 3930 laser assembly?I wish there were some images of this process to know precisley what things look like

maphiker
04-23-09, 10:56 PM
I shipped my unit to Denon for repair ($350.00). Supposedly there was laser failure. But who knows maybe all they really did was remove the chassis cover and clean the lens?

You can never be sure. But more likely they just replaced the part without ever trying to clean it.

John Ballentine
04-24-09, 12:10 PM
Back in the laserdisc days (80's) - when the machines had trouble reading discs - I learned that using a can of compressed air and hitting the laser with it worked wonders. If it was really dirty I would first (gently) use a Q-tip. It always fixed my problem 100% of the time. I do the same nowadays w/ CD and DVD players. Good to do (for maintenance) even if you are not having problems.

WestCoastD
04-24-09, 02:14 PM
It always fixed my problem 100% of the time. I do the same nowadays w/ CD and DVD players. Good to do (for maintenance) even if you are not having problems.Are you able to work on your DVD-3930CI in the same way?

Spoliator
04-24-09, 09:37 PM
I'll second the other recommendations for cleaning the lens.

My 3930 was dropping out and stopping during CD playback, but had no trouble with SACDs. Cleaning the lens was the trick. I used pure methanol and cotton swabs. Pure ethanol or isopropanol will also work, and don't worry if it has a small percentage of water. You can get 91% isopropanol from most pharmacies. What I would avoid is denatured alcohol, since the denaturant can be an aggressive solvent like acetone. Also, I would not use "rubbing alcohol", because it can contain additives such as fragrance.

I'll have to disagree with John B. about the use of spray duster alone. Spray duster can and often does leave a thin film on optics especially if you hold the nozzle close to the surface, which is the natural thing to do when you're trying to blast away dust. I used to see this in grad school when people would try to clean laser optics with canned duster. You could really see the film left behind on laser mirrors just by holding them to light at an angle. On the other hand, you could use spray duster to do a first cleaning on a really dusty lens, and then follow that with an alcohol cleaning. This minimizes the chance of scratching the lens.

@WestCoastD-

I don't have images, but here's a written description. To take apart your player, you'll have to remove three covers: outer, inner, and drive mechanism. The drive mechanism cover is the one with the laser warning label. Once the covers are off, I recommend powering on the unit, opening the tray, then unplugging the player to shut it off with the tray left out in order to keep it out of the way. Of course, keep your hands away from the electronics and power supply especially while it's plugged in. After unplugging the power cord, the optical block will be parked toward the front near the disc spindle, and will be partially blocked by the disc tray. Use a small screwdriver to catch the block by one of its guides (the parts of the block that ride on the metal rails) and gently pull it back toward the opening behind the tray. If your lens is really dusty, try a couple quick sprays of canned duster first, as mentioned above. Wet a swab with alcohol (wet, but not dripping). Clean the lens *gently*; you'll see that the lens is suspended by fine wires, so use a light touch while cleaning. You can use a dry swab to *gently* dab up any excess liquid. Give it a few minutes to dry before reassembling and applying power. When I do this procedure, I reinitialize the unit from the front panel just in case plugging and unplugging it corrupted any stored data. This will set the unit to default, so remember to set it back up again the way you had it.

Cheers,

Andrew

WestCoastD
04-25-09, 06:47 PM
here's a written description. To take apart your player, you'll have to remove three covers: outer, inner, and drive mechanism. The drive mechanism cover is the one with the laser warning label. Once the covers are off, I recommend powering on the unit, opening the tray, then unplugging the player to shut it off with the tray left out in order to keep it out of the way. Of course, keep your hands away from the electronics and power supply especially while it's plugged in. After unplugging the power cord, the optical block will be parked toward the front near the disc spindle, and will be partially blocked by the disc tray. Use a small screwdriver to catch the block by one of its guides (the parts of the block that ride on the metal rails) and gently pull it back toward the opening behind the tray. If your lens is really dusty, try a couple quick sprays of canned duster first, as mentioned above. Wet a swab with alcohol (wet, but not dripping). Clean the lens *gently*; you'll see that the lens is suspended by fine wires, so use a light touch while cleaning. You can use a dry swab to *gently* dab up any excess liquid. Give it a few minutes to dry before reassembling and applying power. When I do this procedure, I reinitialize the unit from the front panel just in case plugging and unplugging it corrupted any stored data. This will set the unit to default, so remember to set it back up again the way you had itreally appreciate your detailed explanation here. I have a few images of the chassis interior. I have a good idea of general placement of things, just no detailed close-up's of laser assembly (or lens).

Spoliator
04-26-09, 11:49 AM
really appreciate your detailed explanation here. I have a few images of the chassis interior. I have a good idea of general placement of things, just no detailed close-up's of laser assembly (or lens).

Look at the second photo. At the back of the drive unit is an angled piece, and that is the rear of the tray. On the drive cover (the one with the laser warning label) toward the back end are two holes about two inches apart. If I remember right, those two holes are for doing the block alignment and are about where the rear of the optical block sits. Lens is in the middle of the block, so that puts it about an inch or so in front of the two holes. With the cover off and the tray fully open, you can easily see the block and the lens if you look from the same perspective as the photo. Sliding it back so that it's completely in the clear of the tray is easy at that point.

I'm pretty sure I've remembered the layout right, but YMMV.

There's one additional option if you don't want to mess with the innards of your player. You're in Pasadena, and according to the Denon Support website, you've got authorized repair centers that are pretty close to you (Hollywood, El Monte). One of them will almost certainly clean it for a small fee. They might even check and adjust the alignment of the block if necessary.

By the way, what are those mods I see in your pictures?

A.

md1953
04-26-09, 12:45 PM
After approx 9 months, the unit started to skip while playing CDs and then eventually completely stopped playing the SACD layer on hybrid discs. It was within 1 week of the warranty so I sent it into Denon. They replaced the lens. Not long after I got it back, the buttons on the top right side (open/close, play, fast forward, etc) of the stopped working all other front panel controls still work. I can still use the remote for those functions, but it is a real pain in the butt. At that time I opened it up to see if it was a simple problem of a cable being loose or off, no such luck. Fast forward to today, the unit has again started to skip. Opened it up and cleaned the lens with Isopropyl - only played a few CD/SACDs, but no skipping.

Has anyone else have the same front panel control issues?

I will probably replace this unit with the Oppo Bluray player. It is only used for CD/SACD/DVD-A and when it works, I have no complaints at all, but it certainly doesn't appear to be very reliable.

John Ballentine
04-27-09, 09:32 AM
really appreciate your detailed explanation here. I have a few images of the chassis interior. I have a good idea of general placement of things, just no detailed close-up's of laser assembly (or lens).

Any luck?

Foothill
04-27-09, 11:39 AM
I wish there were some images of this process to know precisley what things look like

Glad to know others are benefitting from my experience.

Attached is a diagram from the service manual and a photo of my transport when I removed it. (You don't need to take it apart that far -- I was ready to replace the laser assembly when I decided to try simply cleaning the lens instead.)

kunz
04-27-09, 04:51 PM
Glad to know others are benefitting from my experience.

Attached is a diagram from the service manual and a photo of my transport when I removed it. (You don't need to take it apart that far -- I was ready to replace the laser assembly when I decided to try simply cleaning the lens instead.)

Dear Foothill: It seems that your DVD3930 uses the same laser head as mine DVD2930 (SF-HD65). Could you confirm? Attached is a photo of an SF-HD65. You can find the reference on the oposite side (see the SF-HD62 photo attached). Thank you.

WestCoastD
05-02-09, 03:57 PM
Attached is a diagram from the service manual and a photo of my transport when I removed it. (You don't need to take it apart that far -- I was ready to replace the laser assembly when I decided to try simply cleaning the lens instead.)hey this is very cool, thanks for these images! Gives me much more insight. I'm very apprehensive to disassemble something like this unless I have proper detailed information.

WestCoastD
05-02-09, 04:00 PM
Any luck?not yet. Will wait until I have time to un-do my player from my system first, then decide whether to disassemble unit myself or what?

WestCoastD
05-02-09, 04:07 PM
With the cover off and the tray fully open, you can easily see the block and the lens if you look from the same perspective as the photo. Sliding it back so that it's completely in the clear of the tray is easy at that pointyeah, I can definitely make out where these components are now.


There's one additional option if you don't want to mess with the innards of your player. You're in Pasadena, and according to the Denon Support website, you've got authorized repair centers that are pretty close to you (Hollywood, El Monte). One of them will almost certainly clean it for a small fee. They might even check and adjust the alignment of the block if necessaryyeah, this could be a much quicker (and less expensive) local solution- as opposed to mailing it back to Denon factory service (New Jersey), although I feel better sending it to the source (if I do decide to send it somewhere).

By the way, what are those mods I see in your pictures?these images are taken from a "modder" sight (I forget which one), but he has a number of "upgrades" in that sample image (ie. 2ch balanced connections, time-clock, etc.,...).

thanks for all your help!

Foothill
05-04-09, 12:43 PM
Dear Foothill: It seems that your DVD3930 uses the same laser head as mine DVD2930 (SF-HD65). Could you confirm? Attached is a photo of an SF-HD65. You can find the reference on the oposite side (see the SF-HD62 photo attached). Thank you.

I was not able to find any SF identifier when I had the unit apart. That's the main reason I decided to clean instead of replace. I would still like to know the OEM (Sanyo) laser number but I don't want to disassemble it again as long as it's working.

Spoliator
05-04-09, 08:52 PM
yeah, I can definitely make out where these components are now.

yeah, this could be a much quicker (and less expensive) local solution- as opposed to mailing it back to Denon factory service (New Jersey), although I feel better sending it to the source (if I do decide to send it somewhere).

Yeah, in principal these guys *should* know what they're doing, being factory authorized and all, but I understand what you mean. Maybe give 'em a call and see how they come across.

these images are taken from a "modder" sight (I forget which one), but he has a number of "upgrades" in that sample image (ie. 2ch balanced connections, time-clock, etc.,...).

The XLR connectors got my attention because it's the only thing I think the Denon lacks. As for things like master clock and DAC mods, I never really understood the appeal. I just don't see what's to be gained for this player (meaning I think it's performance is great as-is).

thanks for all your help!

You're welcome!

kunz
05-06-09, 06:48 AM
I was not able to find any SF identifier when I had the unit apart. That's the main reason I decided to clean instead of replace. I would still like to know the OEM (Sanyo) laser number but I don't want to disassemble it again as long as it's working.

Thank you!

rsalexan
05-21-09, 08:31 PM
Just got my 2930 back after having the transverse unit replaced. They did give me back the old one transverse unit, maybe I'll keep this around and if I run into problems again. I'll just try to clean it like some of you guys did.
It appears to be back to normal with DVDs. Has anyone out there made picture adjustments to theirs? Wondering what your settings are. I've reduced the IRE as per previous posts. I hate to say this but the Xbox 360 I had been using while the Denon was in service actually seems sharper/clearer now that I have the 2930 back.

WestCoastD
05-26-09, 04:41 PM
I hate to say this but the Xbox 360 I had been using while the Denon was in service actually seems sharper/clearer now that I have the 2930 back.you mean for watching SD-DVD titles?

rsalexan
05-27-09, 07:48 PM
yes.

konoyaro
05-29-09, 11:48 AM
I have no special settings other than the IRE change. Just curious - have you used a calibration disk to check the settings on your 2930?

rsalexan
05-30-09, 09:22 AM
Ive not used a calibration disk. Im just going by eye between the two players.

WestCoastD
06-02-09, 05:55 PM
Here are a few DVD-3930CI set-up comments from AudioHolics (courtesy of Clint DeBoer), I found very helpful (quote):
It's not terribly difficult to set up the DVD-3930CI (or any Denon DVD player for that matter) but there are many more options that you will find than on just about any other player on the market.

[A] Digital Interface Setup Menu:
This menu is actually a bit deeper than it looks, but only if you plan on doing PCM-conversion to your HDMI output and utilizing the discrete bass management options of the Denon DVD-3930CI player. Discrete? Yes, the DVD-3930CI allows for two separate bass management settings on the player. One for PCM-converted audio sent out the HDMI output, and another for the analogue audio outputs. This is way cool and simply the first of its kind at any price level we‘re aware of (save the DVD-5910CI of course). If you don‘t plan on converting HDMI to PCM, then enable DenonLink if you have a compatible Denon receiver (and do the happy dance if you do). You can also decide on multi-channel HDMI audio or stereo (if you only have 2-channels on a TV, for example) but you cannot utilize both HDMI audio and DenonLink at the same time. To turn DenonLink on or off you‘ll need to fully stop the player before entering the Setup menu. At this point disabling DenonLink will enable you to engage HDMI audio and set the format preference.

[B] Digital Interface Setup Menu, Bass Management:
OK, back to bass management. The DVD-3930CI allows you to fully configure bass management of the HDMI output, provided you allow the player to convert the audio to PCM first (for SACD or legacy formats for example). Available settings include size (Large/Small/None), delay (in 1 foot increments), levels (up to 10dB of attenuation in 1 dB increments) and crossover (40 - 120 Hz in 20Hz steps). All in all, this is one of the most sophisticated bass management setups we ‘ ve seen in a DVD player 舰 ever.

[C] Video Setup Menu
This is the next place you‘ll want to park your remote and configure. The Video Setup menu is where you will set the type of display you have (16:9 or 4:3, PAL/NTSC) as well as whether you want to run progressive scan from the component outputs. A setting for Audio/Video Sync allows you to synchronize the audio with either interlaced or progressive signal as well as HDMI. Now, I edited dialogue and foley for years, and sync - whether lip sync, footsteps or even more ridiculous effects - was very important. I can identify most sync issues to within a frame depending upon the shot and the type of audio involved [thanks to Neal Anderson and Patrick Sellers who mentored (i.e. hazed) me many years ago when I was starting my career in audio editing.] The DVD-3930CI may adjust clock rates, but none of this seems to affect DenonLink audio which worked steady in all modes of operation. As for the other methods of audio connection the idea is that progressive and interlaced signals will have independent timings due to the differences in the video processing occurring with those formats. HDMI, of course carries its own clock data. Bottom line is that this feature will spark much discussion on audio forums and give a lot of nerds much to talk about.

You'll want to leave Progressive Mode at AUTO and I recommend turning Squeeze Mode off (so that 4:3-encoded material can be stretched to fit the screen if you so desire). If, of course, you are a new HDTV owner and you spent the last few years acquiring 4:3 DVDs that don't have 'those stupid letterboxes at top and bottom' then you should immediately heap shame upon you and your family and you may put the player in 'AUTO' Squeeze Mode - and never EVER again buy non-widescreen (non-anamorphic) DVDs.

[C] Audio Setup Menu
Ah, the Audio Setup menu. This is where you will configure the player for stereo or multi-channel use including the enabling of VSS (Virtual Surround Sound) should you desire to have simulated surround with 2 speakers. Unless you do not have a Dolby Digital or DTS decoder in your AV receiver you'll want to leave 'Digital Output' at 'Normal'. 'PCM' mode will convert Dolby Digital and DTS signals to PCM for use with older receivers. Downsampling isn't required unless your AV receiver cannot process sampling frequencies over 48kHz.

Source Direct is primarily an SACD function. It will allow you to run SACD (and other) signals directly from the unit, bypassing bass management, or apply either a 50kHz or 100kHz brick wall filter (for SACD). Alternatively you can turn off Source Direct and use the bass management features of the DVD player to ready the signal for your AV receiver's analogue inputs. The default is OFF, but if you plan on using the analogue audio outputs and have a receiver with bass management over its analogue audio inputs you may want to engage the SACD filter at 50kHz (we don't recommend ever setting it to 100kHz unless you have a very esoteric setup and want to annoy the birds outside of your home).

There are a few more settings in this menu. Bass Enhancer allows analogue 2 channel output of stereo sources with a subwoofer. If you are using the analogue outputs of the player, we recommend turning this 'On' unless you have truly full range speakers and/or no subwoofer. If you set Source Direct to either 50kHz or 100kHz this feature will not work. Compression is a night mode setting that allows you to experience more bass frequencies when the overall volume is reduced.

[D] Ratings Menu
These often underutilized settings are good if you plan on providing unsupervised access to your DVD player.

[E] Other Setup Menu
This menu sets the player mode (Audio or Video) as well as basic features that affect the player‘s general operation (wall paper, screen saver, display light, auto power mode and slide show duration).


I really found the paragraph on Source Direct (in section C) very helpful, as there is no other constructive information available in regards to approriate usage of this mode. I use Source Direct (50kHz) exclusively for playing SACD, DVD-A and DTS music titles, in particular.

Badas
06-02-09, 09:39 PM
Who knows the reference of the 3930 laser head? Does it use the same laser head of the 2930 (SF-HD65)? Thanks.

Hey Kunz, I just got my Laser Head replaced. I had all the same symptoms as everyone else. It took ages to load up. Sometimes it wouldn't load up 5 times and on the 6th it would and then play perfectly. It wouldn't recognise SACD's or bad CD playback.
Anyway my point is they changedc the Laser Head on my 3930. On the Docket this is the reference.

Code: SFHF65 360
Description: LASER DVSP504

I had a big chat to the Denon guy. Denon repairs are only arround the corner from my work.

This is what he told me.
"The Laser unit is the weak link in these machines". This is the second laser unit I have had. Last time he checked a lot of lasers and put in the strongest one.

I asked "do they weaken because of dust".
He said "No". He said "mine was clean but he gave it a clean anyway and it made no difference". He explained to me that some of the transisters in the optical unit weaken over time which makes the laser weaken.

I asked "will the laser units be available in the future" His answer was that they are used on stacks of CD/DVD players "not only Denon" so yes they will.

I asked "Can I purchase a spare". He sold me a spare that is being held at Denon with my name on it. It cost New Zealand $96.55 which is about US$62.00. I have a good deal going with this guy. He said he will replace it with no labour cost if it fails again.

I don't know if it helps but I thought I would pass it on.

Dono:eek:

kunz
06-03-09, 07:11 AM
Hey Kunz, I just got my Laser Head replaced. I had all the same symptoms as everyone else. It took ages to load up. Sometimes it wouldn't load up 5 times and on the 6th it would and then play perfectly. It wouldn't recognise SACD's or bad CD playback.
Anyway my point is they changedc the Laser Head on my 3930. On the Docket this is the reference.

Code: SFHF65 360
Description: LASER DVSP504

I had a big chat to the Denon guy. Denon repairs are only arround the corner from my work.

This is what he told me.
"The Laser unit is the weak link in these machines". This is the second laser unit I have had. Last time he checked a lot of lasers and put in the strongest one.

I asked "do they weaken because of dust".
He said "No". He said "mine was clean but he gave it a clean anyway and it made no difference". He explained to me that some of the transisters in the optical unit weaken over time which makes the laser weaken.

I asked "will the laser units be available in the future" His answer was that they are used on stacks of CD/DVD players "not only Denon" so yes they will.

I asked "Can I purchase a spare". He sold me a spare that is being held at Denon with my name on it. It cost New Zealand $96.55 which is about US$62.00. I have a good deal going with this guy. He said he will replace it with no labour cost if it fails again.

I don't know if it helps but I thought I would pass it on.

Dono:eek:

Dear Badas:

Denon doesn´t recomend to change only the laser head because it implies critical mechanical adjustments. In this case, the complete traverse mecha must be replaced. On the other hand, the comment about the transistors is serious because it indicates design problems in the circuit. It is strange, but several players use the same laser head and I couldn´t find similar problems related. Im my case (2930 CI) I changed only the laser head (after two days using a new unit!!!), but after 4 months the player started the problems again and I had tho change the complete traverse mecha. This is the last money that I spend in my player and it is my first and last DVD Denon palyer.

WestCoastD
06-03-09, 03:17 PM
Im my case (2930 CI) I changed only the laser head (after two days using a new unit!!!), but after 4 months the player started the problems again and I had tho change the complete traverse mechajeez, after only two days use- brand new? That's too bad............

I'm on my second traverse unit for my DVD-3930CI.

Badas
06-03-09, 05:01 PM
Dear Badas:

Denon doesn´t recomend to change only the laser head because it implies critical mechanical adjustments. In this case, the complete traverse mecha must be replaced. On the other hand, the comment about the transistors is serious because it indicates design problems in the circuit. It is strange, but several players use the same laser head and I couldn´t find similar problems related. Im my case (2930 CI) I changed only the laser head (after two days using a new unit!!!), but after 4 months the player started the problems again and I had tho change the complete traverse mecha. This is the last money that I spend in my player and it is my first and last DVD Denon player.

Hi Kunz,

Yeah I asked about the guides. The Denon Guy in New Zealand said "we just change the laser unit and leave the guides alone". This is the second laser unit that has been changed in mine. I re-installed the player last night and the player is working awsome :) However this is what happened last time. I think there is a serious design problem with the laser. The laser just taken out of mine was imaculately clean.

One thing of interest is: I cleaned my last laser with a brush cleaner about once a month. The Tech said to stop using this and to use this "Maxell BR-LC Blu-ray Lens Cleaner" It is a Dvd cleaner that uses a vacume, totally non-contact. I have ordered one to use in all three of my players (Denon BRT2500, Denon 3930 & PS3).

I agree with you this is not an impressive player. I have a love/hate relationship with it. When it works it is the best DVD player on the market. But that is only when it works. I guess it is like a Ferarri. Greatest car when it works but is not known for it's reliability:eek:

I upgraded from the Denon 2900. I wish I had kept this player. It was bullet proof. I had it for 5 years with not one fault. It did'nt have HDMI or upscalling, however running component the picture was just about as good. Go figure:rolleyes:

Ta

Dono

John Ballentine
06-04-09, 07:58 AM
I upgraded from the Denon 2900. I wish I had kept this player. It was bullet proof. I had it for 5 years with not one fault. It did'nt have HDMI or upscalling, however running component the picture was just about as good. Go figure:rolleyes:

Ta

Dono

I upgraded from the 2900 to the 3930. Didn't have the heart to sell the 2900 as it was bullet proof (as you said). And one of the fastest machines (at everything) in town. But I never use it and it continues to sit in a closet:(.

OtherSongs
06-04-09, 02:16 PM
Im my case (2930 CI) I changed only the laser head (after two days using a new unit!!!), but after 4 months the player started the problems again and I had tho change the complete traverse mecha.


jeez, after only two days use- brand new? That's too bad............

I'm on my second traverse unit for my DVD-3930CI.


The 3930ci has an internal fan?

So it runs hot and noisy?

Due to the attractive closeout pricing on Denon universal (including SACD) players, I very recently bought a 1940ci and a 2930ci and a 5910ci. :)

The 5910ci has the same Realta video chip as your 3930ci, but the 5910ci is massive and does not have a fan of any kind.

I plopped (taped actually, using blue 3M masking/paint tape) a 120x120x25mm 12v fan (Scythe S-FLEX SFF21F) on the hot rear corner, using a small variable AC/DC transformer with settings for 12v, 9v, 7.5v, 6v, 4.5v and 3v. Runs OK with the 3v setting and is inaudible. :)

So I'm hoping that maybe that will give my Denon 5910ci unit some longer legs?

Cheers

Badas
06-04-09, 04:44 PM
I upgraded from the 2900 to the 3930. Didn't have the heart to sell the 2900 as it was bullet proof (as you said). And one of the fastest machines (at everything) in town. But I never use it and it continues to sit in a closet:(.

If I was living in the same counrt I would be begging to buy it of you. This was the best DVD player I owned. I just think there is too much going on in the 3930. I could live without HDMI and upscaling at the end of the day you don't notice these features when you watch a movie.

Ta

Dono

kunz
06-05-09, 07:01 AM
... I have a love/hate relationship with it. When it works it is the best DVD player on the market. But that is only when it works. ...


Yes Badas, love and hate. But, in my case, deception is the word.

Badas
06-07-09, 08:46 PM
Well, I gave my 3930 a big test over the weekend (after having the laser changed for the second time). All is good :). I put in some discs that I was really having problems with and it is now operating perfectly :)

I just want to let people know what to look for:

CD's wont play well. Especially skipping tracks. 3930 just hangs.
Dvd's take forever to load to the Menu. Scene selections don't happen. Navagation is slow or the 3930 just hangs again.
SACD's don't get recongised. Sometimes only plays CD layer or it hangs.

Basically the laser is too weak to read so the player just hangs itself. In my case this has been fixed twice by swapping to a new laser. Not a good look for Denon:( The last time I was told my laser was clean and cleaning didn't fix :eek::(:eek:

I am just going to change the laser ever 12-18 months

Ta Dono

OtherSongs
06-08-09, 12:30 AM
Well, I gave my 3930 a big test over the weekend (after having the laser changed for the second time). All is good :). I put in some discs that I was really having problems with and it is now operating perfectly :)

I just want to let people know what to look for:

CD's wont play well. Especially skipping tracks. 3930 just hangs.
Dvd's take forever to load to the Menu. Scene selections don't happen. Navagation is slow or the 3930 just hangs again.
SACD's don't get recongised. Sometimes only plays CD layer or it hangs.

Basically the laser is too weak to read so the player just hangs itself. In my case this has been fixed twice by swapping to a new laser. Not a good look for Denon:( The last time I was told my laser was clean and cleaning didn't fix :eek::(:eek:

I am just going to change the laser ever 12-18 months

Ta Dono


A key reason for failure of parts is they are running too hot.

Any chance that this is what is going on with your Denon 3930ci player?

Does it have an internal fan?

If yes, how noticeable is the noise from the fan?

FWIW, I don't have a Denon 3930ci player, but I do have the similar but heavier/bigger 5910ci player (comes without an internal fan) which I plopped a 120x120x25mm 12v fan on top of (running at 3v it's inaudible).

OTOH, I do have a Denon 2930ci player (same laser head?) so this thread is of interest to me and I need to read through it from start to finish.

Cheers

Badas
06-08-09, 04:42 PM
A key reason for failure of parts is they are running too hot.

Any chance that this is what is going on with your Denon 3930ci player?

Does it have an internal fan?

If yes, how noticeable is the noise from the fan?

FWIW, I don't have a Denon 3930ci player, but I do have the similar but heavier/bigger 5910ci player (comes without an internal fan) which I plopped a 120x120x25mm 12v fan on top of (running at 3v it's inaudible).

OTOH, I do have a Denon 2930ci player (same laser head?) so this thread is of interest to me and I need to read through it from start to finish.

Cheers

Mine doesn't get hot. It gets warm but not hot. No mine hasn't got a fan. It is stock standard. I have very large ventulated shelves (see attatched). I just think the laser is crap. The rest of the unit is great. I don't really care I will just replace the laser when it dies.

Ta Dono

WestCoastD
06-10-09, 02:58 PM
It gets warm but not hot. No mine hasn't got a fan. It is stock standardmine get's mostly warm (on top). It does get hot when things warm-up (ambient temperature) during the summer

I have very large ventulated shelvesnice clean set-up

I just think the laser is crap. The rest of the unit is great. I don't really care I will just replace the laser when it diesI don't understand why a company like Denon would fabricate a player with such a flakey laser product?

Badas
06-10-09, 08:32 PM
I don't understand why a company like Denon would fabricate a player with such a flakey laser product?[/QUOTE]

Yeah I haven't had a problem with Denon in the past. I have had several Dvd and CD players. None of them broke down.

My understanding is that this laser is used on a lot of other equipment and not exclusive to Denon. Which makes me think that there might be a design fault on one of the boards which effects the laser assembly after time.
Go figure :rolleyes:

srlaser
06-13-09, 02:45 AM
I brought the Denon 2930CI from Dakmart. The unit I got skipped right out of the box and was sent for repair to the Denon Repair Shop in NJ. When it came back it still skipped on CDs and DVDs. So DakMart exchanged it for a new one and guess what that one skips too. I just can't believe a Denon product has this design flaw. Well I am done trying to get a good one. I asking Dakmart for my money back and I am replacing the 2930 with a Yamaha DVD-S1800BL.

Ex-Loyal Denon Fan

Jon S
06-13-09, 12:54 PM
You think we have problems? Denon posted a firmware update for their 4310 receiver which bricks them. The only fix is to return the units... the dumb thing is the firmware update is still posted...

srlaser
06-17-09, 12:08 AM
After three failures of trying of getting a good 2930, I brought a Yamaha DVD-S1800. Guess what it works right out of the box!!! Sounds very very good and has a great Picture.

Does it sounds as good as a Denon 2930? Can't tell you because I never had any of the three attempts with the Denon 2930 work without freezing and skipping.

kunz
06-17-09, 06:47 AM
After three failures of trying of getting a good 2930, I brought a Yamaha DVD-S1800. Guess what it works right out of the box!!! Sounds very very good and has a great Picture.

Does it sounds as good as a Denon 2930? Can't tell you because I never had any of the three attempts with the Denon 2930 work without freezing and skipping.

I'm an ex-loyal Denon fan too. Denon never more!

ROSSO Z
06-17-09, 07:17 PM
I have a 3930 and bought a Billy Idol Storyteller DVD/CD combo pack.

Turns out the DVD is PAL Region 2,3,4,5,6 and will not play on my 3930 ("wrong region" message).

Is there a work-around or ???.

Should Best Buy be selling non region 1 DVD's?

Comments or help please...

maphiker
06-17-09, 08:54 PM
I have a 3930 and bought a Billy Idol Storyteller DVD/CD combo pack.

Turns out the DVD is PAL Region 2,3,4,5,6 and will not play on my 3930 ("wrong region" message).

Is there a work-around or ???.

Should Best Buy be selling non region 1 DVD's?

Comments or help please...

There is a well known region-free hack. See the following:

http://www.avsforum.com/avs-vb/showthread.php?p=8779187#post8779187

Tandrin
06-22-09, 04:25 PM
Is this why prices are so low? Should I not even bother getting a 2930ci? Is skipping and failure an inevitability?

maphiker
06-22-09, 05:25 PM
Is this why prices are so low? Should I not even bother getting a 2930ci? Is skipping and failure an inevitability?

Tandrin:

I believe the prices are low because dealers are trying to unload these players in anticipation of newer models.
I have had my 2930 for 2 and a half years and use it almost daily. It hasn't skipped a beat in all that time and I love it. At the prices these players are going for today, I would get another one (or a 5910) if I had the money to spend.

Tandrin
06-22-09, 05:29 PM
Thanks for the quick reply. They are hard to resist at that price.

Hard to gauge how widespread problems are through this forum....

ROSSO Z
06-22-09, 05:37 PM
Trying to play Billy Idol-Storyteller DVD (Region 2,3,4,5,6).

Will the 3930 convert PAL to NTSC?

I found a Region hack for the 3930, but now it seems my TV will not recognize the signal, which I think is PAL.

Help?:)