After fiddling with the software I "magically" got my activities back. I also tried using the Harmony 880 software. It almost worked magic. It installed in my Vista (unlike the orginal TC 30 soft) and as I logged in, it became a Harman Kardon page as said by someone earlier. I could do and change all the settings. Just could not update my remote (got no connectivity between remote and Vista PC). Had to go back to a XP PC. Anybody got lucky updating the remote via Windows Vista PC? If yes, please share how you did. Thanks.

My TC-30 is useless now. Less than 2 years old. HK says the tilt sensor is busted.

They say it can't be fixed (even on my dollar), they can't replace it, it's discontinued and it's now a paperweight.

Wow, thanks HK!

They are nice enough to send me an extra battery for free. :rolleyes:

After fiddling with the software I "magically" got my activities back. I also tried using the Harmony 880 software. It almost worked magic. It installed in my Vista (unlike the orginal TC 30 soft) and as I logged in, it became a Harman Kardon page as said by someone earlier. I could do and change all the settings. Just could not update my remote (got no connectivity between remote and Vista PC). Had to go back to a XP PC. Anybody got lucky updating the remote via Windows Vista PC? If yes, please share how you did. Thanks.

i just had this problem and found this post,

if your still having problems, open up the folder that has the exe file for the remote software. right click on the exe file, mine is named HarmonyClient.exe, and click on the 'Compatibility' tab. then select the check box for 'Run this program in compatibility mode for:' and select windows xp service pack 2. then also select the two check boxes below that say 'Disable visual themes' and 'Disable desktop composition'

Save, and try to open the program again. all should be well. this is what worked for me.

hope it helps at lease someone =)

Ok, For all of you who are having problems updating your TC-30.

The solution is quite simple,

DO NOT UPDATE BEYOND VERSION 5.1.4 of the software. The updated version 5.3.X.X breaks connectivity.

There is an issue with Logitech's side of the software.

Simply disconnect yourself from your network. If you are using a LAN *oversided phone cable* or *Cat5e* from the back. If you are using a laptop or a wireless connection disable it as well.

Launch the 5.1.4 software when you are disconnected. It will come up screaming about not being able to connect to the site and asking you to check your ISP.

Reconnect your computer to the network/internet. Click on Next. You will now be able to access all updates and properly communicate with your remote.

You must do this EVERY TIME you wish to update/change settings on your remote.

Enjoy!

After upgrading to OSX 10.5.5, the updater is broken again, the Java app does not recognize the remote, or at best, gives an "error sending data". I tried resetting the remote, removing the battery, nothing seems to do it.

Any ideas?

Where can I find version 5.1.4 of the software?

Thanks,

Alex

After upgrading to OSX 10.5.5, the updater is broken again, the Java app does not recognize the remote, or at best, gives an "error sending data". I tried resetting the remote, removing the battery, nothing seems to do it.

Any ideas?

Where can I find version 5.1.4 of the software?

Thanks,

Alex

As a past owner of that great remote I too experience unsolvable reprograming problems after HK stopped support. Some time ago a fellow owner seemed to have found a solution. There is a thread dedicated soley to the TC30. You may find your answer there or by conducting google searches. Also check out remotecentral.com. As for myself, I purchased a new Harmony.

Best of luck.

Just had a Harmony One delivered today.

Thanks Harmon Kardon for your great support on a wonderful product. NOT!

I wish it worked out because the TC-30 was a nice remote when it functioned properly. No more HK products for me! ;)

Buyers beware. :p

This is BS...my 2 year old TC-30 won't upgrade my new projector and blu ray player...seems to me us owners we are left in the cold. HK has not returned my email. :(

This is BS...my 2 year old TC-30 won't upgrade my new projector and blu ray player...seems to me us owners we are left in the cold. HK has not returned my email. :(

Did you read >>this post<< (http://www.avsforum.com/avs-vb/showthread.php?p=14859806#post14859806) that was made just five posts ago?

I uninstalled my later version and reinstalled v5.1.4 and followed the directions in that post and everything works great now.

following the directions to re-install 5.1.4.88 without the network connected... gets to the you have no connection (not functioning properly) then offers "next" then "back" then "next".... this is retarded.

Ok, For all of you who are having problems updating your TC-30.

The solution is quite simple,

DO NOT UPDATE BEYOND VERSION 5.1.4 of the software. The updated version 5.3.X.X breaks connectivity.

There is an issue with Logitech's side of the software.

Simply disconnect yourself from your network. If you are using a LAN *oversided phone cable* or *Cat5e* from the back. If you are using a laptop or a wireless connection disable it as well.

Launch the 5.1.4 software when you are disconnected. It will come up screaming about not being able to connect to the site and asking you to check your ISP.

Reconnect your computer to the network/internet. Click on Next. You will now be able to access all updates and properly communicate with your remote.

You must do this EVERY TIME you wish to update/change settings on your remote.

Enjoy!

Thank you for this post IT WORKS!

be sure you have the 5.1.4 software(you can get it from the link a few posts back and besure to disconnect yourself from the internet before it starts updating) and do exactly what the post above says. I was able to add my sony BDP S 350 no problem.

I've contact Harman Kardon and they send me the folowing asnwer. It works on both XP as Vista (at least is does with me).
It seems that they still (or perhaps again) give support on the TC30.

>>
Thank you for contacting Harman Kardon. I am sorry to hear that you have lost your software CD. I have provided specific instructions on how to
reinstall the software below. Make certain that all anti virus, spyware blockers and pop up blockers are disabled and then,

I would like for you try the following.

Note: Step 3 is very important

1. Uninstall the Harman Kardon Software if it is already installed (Start/Control Panel/Add or Remove Programs).
2. Download the Harman Kardon Software from: http://images.harmonyremote.com/EasyZapper/Downloads/HarmanKardonTC30RemoteClient5.1.4-Win-x86.exe
3. Follow the wizard to install the software. Once the installation is complete the software will attempt to launch. It will then attempt to check for the latest software update.
The software prompt the user to upgrade from version 5.1.4.88 to 5.3.2.6. Click on "Cancel" then select "Yes" to the question "Are you sure you want to cancel this setup?". Click "Finish" on the next screen.
4. Reboot the Computer.
5. After the computer reboots, the "HK" icon will be located in the task bar. Double click on "HK" icon to launch the software.
6. Harmony Kardon 5.1.4 software will then launch.
<<

Can someone tell me how I can do this on a non-Intel Mac?

Thanks.

I've owned this remote for a couple years and used it very sparingly - mainly because we've moved 3 times in the past year and a half.

Anyway, pulled it out of storage a few days ago. Now when it charges, the HK logo with the horn stays lit. The logo is actually faintly burnt in now. And, the remote keeps beeping during charging. Once I take it off the cradle, it may last a few minutes, then it says it needs to be charged again and goes dead.

The gold contacts seem good and lifted correctly. Any suggestions? Is this a battery issue, or is the remote pretty much useless now?

Thanks for any help.

Chris

Is this a battery issue,

Yes.

Yes.

Thanks! Is this something I can buy in a regular store, or do I need to order online somewhere?