Response to a request for help setting up customizing an activity - posting here, to help others who might want this information, too.

-steve

Hey Steve,

Saw your postings about your 720.

How did you get macros created? Can we do it ourselves or do we need to get Level 2 tech support to do it?

Specifically I would like to set up an activity that turns on the tv and immediately goes to my PVR recordings. Something similar to your "My Recorded Shows" activity.

Did yuo have to call tech support for this?

I was able to set this up myself, it is in the advanced use for setting up an "Activity".

From the main menu, select "Add Activity".
Then choose "Manually add..."
Then choose "Watch Television"
Then choose "Watch PVR"

It shows you the list of devices you have, and recommends the "Watch PVR" at the bottom of the list.

Answer the questions on the next 3 screen, for your set up.

Then select "Yes... but I want to add..." and hit Next.

Click SAVE.

Click through the next couple screens, until you get to "Please review..." screen. This is where you add the additional controls to do the custom stuff, like put your PVR recordings menu up on the TV screen.

At the bottom of the top section, use the "Add activity for" field to choose your STB/PVR.... and hit "ADD".

I'd recommend adding a small delay.

then go back and add another for the STB/PVR.

Now pick the "My DVR" command.

Hit save... and go through the next few screen(s), until you get to where you can choose DONE.

You'll see the new activity added to your main list of activities.


That should do it.

If you don't mind, I'm going to cut & paste this from here and add it to the post you made on the forum, so it could help others, too.

Good Luck - steve

I think I already know the answer to this but here goes anyway...

Is there any way to create macros that can be assigned to the soft keys next to the LCD?

I want to create a macro that simulates 3 sequential button pushes via a single button push.

Possible?

Yes... similar to the information above for creating a new activity... you just go into the activity you created, and make the macro. Where you put the macro determines where it appears on the screen. You may have to get level-2 to rearrange them for you after you're done, if you don't like the default placement.

Yes... similar to the information above for creating a new activity... you just go into the activity you created, and make the macro. Where you put the macro determines where it appears on the screen. You may have to get level-2 to rearrange them for you after you're done, if you don't like the default placement.

I must be missing something. I am able to create macros for the Activities (ie when I press Watch TV also do these 4 other things) but I am unable to create macros and assign them to a button under the Customize Buttons->Additional Buttons area.

I basically want to add a "Show HBO movies" option to a soft key under the Watch TV activity that will press the guide button, type the channel for HBO and then hit OK. I understand I could make this its own Activity but I would prefer to make it a soft key option under the Watch TV Activity. Possible?

I must be missing something. I am able to create macros for the Activities (ie when I press Watch TV also do these 4 other things) but I am unable to create macros and assign them to a button under the Customize Buttons->Additional Buttons area.

I basically want to add a "Show HBO movies" option to a soft key under the Watch TV activity that will press the guide button, type the channel for HBO and then hit OK. I understand I could make this its own Activity but I would prefer to make it a soft key option under the Watch TV Activity. Possible?

Yea... same premise as creating a new activity... you just go to the existing activity that you want to add extra commands for, in your case: Watch TV.
In the box, select SETTINGS
Click "Review activities for..."
Then hit NEXT
Select "Yes, but....."
Then hit NEXT
Then hit SAVE
Click through the next few screens, using NEXT.
You'll be at the screen where you can add actions for the devices.
Just select the STB/PVR/Whatever, and send the appropriate commands, probably one at a time... STB: "Menu" STB: "Up" STB: "Up", etc... "Enter" (when the cursor is on the HBO MOVIE listing icon"

-steve

I must be missing something. I am able to create macros for the Activities (ie when I press Watch TV also do these 4 other things) but I am unable to create macros and assign them to a button under the Customize Buttons->Additional Buttons area.

I basically want to add a "Show HBO movies" option to a soft key under the Watch TV activity that will press the guide button, type the channel for HBO and then hit OK. I understand I could make this its own Activity but I would prefer to make it a soft key option under the Watch TV Activity. Possible?

just use the favorite channels option...i have a bunch of channels programmed in including hbohd, disc hd etc, just push the soft button when in the 'favorites' screen and boom dials in all 4 numbers and selects

i had to call tech though to get the 4'th digit fixed up cause it didn't support it natively

Yea... same premise as creating a new activity... you just go to the existing activity that you want to add extra commands for, in your case: Watch TV.
In the box, select SETTINGS
Click "Review activities for..."
Then hit NEXT
Select "Yes, but....."
Then hit NEXT
Then hit SAVE
Click through the next few screens, using NEXT.
You'll be at the screen where you can add actions for the devices.
Just select the STB/PVR/Whatever, and send the appropriate commands, probably one at a time... STB: "Menu" STB: "Up" STB: "Up", etc... "Enter" (when the cursor is on the HBO MOVIE listing icon"

-steve

Right but these actions are only executed when you select/leave that particular activity right?

I want to create an action/macro (similar to the process you described) but instead of it being executed when an activity is selected I want to be able to assign it to a soft key in the Custom Buttons->Additional Buttons area.

I must be missing something. I am able to create macros for the Activities (ie when I press Watch TV also do these 4 other things) but I am unable to create macros and assign them to a button under the Customize Buttons->Additional Buttons area.

I basically want to add a "Show HBO movies" option to a soft key under the Watch TV activity that will press the guide button, type the channel for HBO and then hit OK. I understand I could make this its own Activity but I would prefer to make it a soft key option under the Watch TV Activity. Possible?

use the favorite channels option, in watch tv mode you'll get a screen similar to this

http://i25.photobucket.com/albums/c77/dash8/screen1.jpg

pushing favorite channels will give you this

http://i25.photobucket.com/albums/c77/dash8/screen2.jpg

then when you select the channel it will send out the 3 (or 4 in my case) digits to select the channel, to get to 4 you'll need to get tier 2 on the phone and have them change the xml code on the backend

use the favorite channels option, in watch tv mode you'll get a screen similar to this

...snip ...

then when you select the channel it will send out the 3 (or 4 in my case) digits to select the channel, to get to 4 you'll need to get tier 2 on the phone and have them change the xml code on the backend

That will work for my HBO macro but I would like to create other macros that don't involve my favorite channels. Like delete the currently showing recording. This normally takes 3 button presses on my Comcast remote and I would like to create a macro that does presses all 3 buttons and assign it to a soft key.

^^^

check the following:

http://www.avsforum.com/avs-vb/showthread.php?t=839068

That will work for my HBO macro but I would like to create other macros that don't involve my favorite channels. Like delete the currently showing recording. This normally takes 3 button presses on my Comcast remote and I would like to create a macro that does presses all 3 buttons and assign it to a soft key.

i may be wrong, but i'm pretty sure you can't create a 'macro' like that, you could try searching this thread for 'macro' and see what posts pop up, but your prolly sol

That will work for my HBO macro but I would like to create other macros that don't involve my favorite channels. Like delete the currently showing recording. This normally takes 3 button presses on my Comcast remote and I would like to create a macro that does presses all 3 buttons and assign it to a soft key.

i may be wrong, but i'm pretty sure you can't create a 'macro' like that, you could try searching this thread for 'macro' and see what posts pop up, but your prolly sol

Yes, you can... just go into the activity you want to create the macro for...

Click "Customize Buttons"
You'll see a screen with the auto-populated commands for your activity, and the devices that are used in that activity.
Click "Additional Buttons"
On that screen, you will see places to name the "Label", select the "Device"... and place the command.

So to add a command to go to your saved recordings, you might do something like:

Label: My Saved Recordings
Device: <your_stb>
Command: Pick from the list (should be a "my saved recordings-type entry)

Voila!!!

If you want a command that isn't listed... you can look over to the right side of the page, and use the "Learn Command" feature. Clicking that and scrolling to the bottom of the page you are taken to, will give you an option to "Learn a NEW Command". You can build your commands here.

You may have to string them together, and then go back to the "Customize Buttons" section and add them there, as a "button".

Please help - I must be real dumb.

Is there anyway to turn device(s) on/off using the power button at the top instead of an on/off button in the MENU? For example, if I select an activity like "Watch TV", can I turn EVERYTHING off (e.g. the TV and DVR) off simply by pushing the power button at the top of the remote?

Similarly, if I select a device (e.g. my stereo), can I, too, turn that off via the power button? I can presently only turn things off by finding the on/off buttons within the device menus.

Thanks. My firm and software is the latest.

Please help - I must be real dumb.

Is there anyway to turn device(s) on/off using the power button at the top instead of an on/off button in the MENU? For example, if I select an activity like "Watch TV", can I turn EVERYTHING off (e.g. the TV and DVR) off simply by pushing the power button at the top of the remote?

Similarly, if I select a device (e.g. my stereo), can I, too, turn that off via the power button? I can presently only turn things off by finding the on/off buttons within the device menus.

Thanks. My firm and software is the latest.

the power button should turn everything thats turned on, off....by default i believe
depending on what mode your in, the harmony is a 'last state' device where it assumes everything to be in whatever mode it last told it to be in, so when you push the power button, it should turn everything off thats active in whichever activity you last accessed

the power button should turn everything thats turned on, off....by default i believe
depending on what mode your in, the harmony is a 'last state' device where it assumes everything to be in whatever mode it last told it to be in, so when you push the power button, it should turn everything off thats active in whichever activity you last accessed

Correct, the power button toggles all devices that are being used in the current activity.

If you want to shut down (or start up) an individual component, you have to hit the devices button, select the device you want to cycle power, and find the soft "power toggle/off/on" button.

Ok, looks I need to tinker some more.

Here's another one: you know the annoying Logitech Software icon that is present in your Start Tray? I'm trying to improve processor speed for my PC, so I'd like to remove it (I assume it's only there to launch the s/w whenever the remote is plugged into the USB).

Any ideas how to remove it without uninstalling the entire software? Some software allows you to remove it from the start tray via right clicking on it and going to preferences, but I can't find that option.

Any ideas? Thanks.

Got mine from Sears today. NIB for $59. Cant wait to play with it tomorrow. :D

I thought the 720 was restricted to being sold in Costco, Walmart and Target only?

Are you sure it's not a 520?

Ok, looks I need to tinker some more.

Here's another one: you know the annoying Logitech Software icon that is present in your Start Tray? I'm trying to improve processor speed for my PC, so I'd like to remove it (I assume it's only there to launch the s/w whenever the remote is plugged into the USB).

Any ideas how to remove it without uninstalling the entire software? Some software allows you to remove it from the start tray via right clicking on it and going to preferences, but I can't find that option.

Any ideas? Thanks.
start-run
msconfig

go to startup tab and deselect the logitech line

Ok, looks I need to tinker some more.

Here's another one: you know the annoying Logitech Software icon that is present in your Start Tray? I'm trying to improve processor speed for my PC, so I'd like to remove it (I assume it's only there to launch the s/w whenever the remote is plugged into the USB).

Any ideas how to remove it without uninstalling the entire software? Some software allows you to remove it from the start tray via right clicking on it and going to preferences, but I can't find that option.

Any ideas? Thanks.

Go to Start->Programs->Start Up and remove it from there.

If it isn't there then try Start->Run->msconfig, click the Startup tab and find the correct item. You can then edit the registry and remove it from starting up each time. If you have to do this and are unfamiliar with it let me know and I can walk you through it.

Having a major problem w/ my 720. Everything has been working great until..........

I dumped comcast & went to Dish network. My 720 worked fine w/ the motorola DVR. Now I can't get it to work AT ALL w/ the Dish ViP622 ?

I did everything I could think of to re-program it for the ViP622. I removed the motorola dvr(6412) & added the Dish ViP622. Also added the 622 to the activities that were used previously w/ the motorola 6412.

My 720 will still operate all my other devices fine, but it doesn't do ANYTHING w/ my 622. Nothing, it won't power ON or OFF, change channels or anything.

I do have the lastest Logitech software also.......

Please Help.

Having a major problem w/ my 720. Everything has been working great until..........

I dumped comcast & went to Dish network. My 720 worked fine w/ the motorola DVR. Now I can't get it to work AT ALL w/ the Dish ViP622 ?

I did everything I could think of to re-program it for the ViP622. I removed the motorola dvr(6412) & added the Dish ViP622. Also added the 622 to the activities that were used previously w/ the motorola 6412.

My 720 will still operate all my other devices fine, but it doesn't do ANYTHING w/ my 622. Nothing, it won't power ON or OFF, change channels or anything.

I do have the lastest Logitech software also.......

Please Help.

well you could try clearin everything out and starting from scratch, build new activities with the new devices? kinda drastic but might be quicker than trying to diag whats missing, unless someones seen this and knows if its a simple fix

http://i25.photobucket.com/albums/c77/dash8/screen2.jpg

ok, i'm stumped, so a quick question, everyone see the channel numbers?
those didn't use to be there, and i can't seem to find where in the software to get rid of them? thoughts? suggestions?

well you could try clearin everything out and starting from scratch, build new activities with the new devices? kinda drastic but might be quicker than trying to diag whats missing, unless someones seen this and knows if its a simple fix

Yeah

Was kinda hoping I wouldn't have to do that, but I'll try it later when I have some time.

Just wanted to make sure that the manufacturer for the ViP622 DVR is Dish Network, right..........?

ok, i'm stumped, so a quick question, everyone see the channel numbers?
those didn't use to be there, and i can't seem to find where in the software to get rid of them? thoughts? suggestions?

The channel numbers have always been threre on mine. I just got it, so I don't know any better. Perhaps you were running an older version of the SW an/or FW, and when you connected up to Harmony recently, they downloaded the latest, and that is a"feature".

Having a major problem w/ my 720. Everything has been working great until..........

I dumped comcast & went to Dish network. My 720 worked fine w/ the motorola DVR. Now I can't get it to work AT ALL w/ the Dish ViP622 ?

I did everything I could think of to re-program it for the ViP622. I removed the motorola dvr(6412) & added the Dish ViP622. Also added the 622 to the activities that were used previously w/ the motorola 6412.

My 720 will still operate all my other devices fine, but it doesn't do ANYTHING w/ my 622. Nothing, it won't power ON or OFF, change channels or anything.

I do have the lastest Logitech software also.......

Please Help.

As much as a pain in the butt as this will sound, I think you might just want to clear everything out and start over. Trying to figure out how to "correct" all the differences between your comcast and dish box is gonna be more trouble than it's worth.

It will be easier and faster to start from a clean slate. Plus, you already know how to program, and what you want... so you should breeze through it.

Having a major problem w/ my 720. Everything has been working great until..........

I dumped comcast & went to Dish network. My 720 worked fine w/ the motorola DVR. Now I can't get it to work AT ALL w/ the Dish ViP622 ?

I did everything I could think of to re-program it for the ViP622. I removed the motorola dvr(6412) & added the Dish ViP622. Also added the 622 to the activities that were used previously w/ the motorola 6412.

My 720 will still operate all my other devices fine, but it doesn't do ANYTHING w/ my 622. Nothing, it won't power ON or OFF, change channels or anything.

I do have the lastest Logitech software also.......

Please Help.

Does it control the new DVR in Device mode? If not, it might be using the wrong IR command set. Try "Confirm IR commands" under Device options.

The ONLY question I haven't seen answered specifically - will this remote allow you to do the function of a cable box...like "buy" or "catalog" or etc etc that goes along with navigating your TimeWarner or Cox or whatever cable company's remotes?

The ONLY question I haven't seen answered specifically - will this remote allow you to do the function of a cable box...like "buy" or "catalog" or etc etc that goes along with navigating your TimeWarner or Cox or whatever cable company's remotes?

Depending on your specific cable box, it will either do that automatically, or you may have to "teach" it how. Learning commands is simple, and takes minutes.

Is there a way to get the 720 to control a Bose LifeStyle 12 with RF?

Will the Logitech® Harmony® RF Wireless Extender work with the 720?

Thank you.

Depending on your specific cable box, it will either do that automatically, or you may have to "teach" it how. Learning commands is simple, and takes minutes.
Amazing. I ordered mine...Amazon. The guy is from the same state so hopefully I will have it by Tuesday or Wednesday. I am sure to be on here with some more questions. Still on page 7 of this thread lol.

One more question...is there some sort of "box" that you can add to your lighting (say, wire into the lightswitch or lamp) that this remote can control by turning on or off?

for example,

http://www.smarthome.com/4000.html

can this be added to the remote?

Nope, turns out I have another question as well...

The two arrow buttons above the silver buttons...can those be used for volume if need be? What are they by default?

Amazing. I ordered mine...Amazon. The guy is from the same state so hopefully I will have it by Tuesday or Wednesday. I am sure to be on here with some more questions. Still on page 7 of this thread lol.

I had mine up & running within hours of opening the box. See my post about that experience a few pages back. It was quite easy. I even had to "learn" a few commands that were not in the database. No problems. I love the thing.

I thought the rechargable battery would be a problem, but as it turns out - it runs about 4 days/nights without needing a charge. I use it pretty heavily, too.

-steve

Nope, turns out I have another question as well...

The two arrow buttons above the silver buttons...can those be used for volume if need be? What are they by default?

Depends on what mode you're in. For example, when I am in the "Watch Cable TV" activity, those buttons scroll through the guide, when I select GUIDE. When I am in "Listen to Radio" activity, they scroll through the preset stations.

You can always reassign them to whatever you want, so if you want them to be volume adjusting buttons, go in and change them.

-steve

One more question...is there some sort of "box" that you can add to your lighting (say, wire into the lightswitch or lamp) that this remote can control by turning on or off?

for example,

http://www.smarthome.com/4000.html

can this be added to the remote?

If the device can be controlled by an IR remote, yes. There is a list of devices in the help section of the online software (see back a few pages for link).

The X10 system in your link is RF, so that will not work with the 720. I am not sure if there is an RF extender option for the 720, that would allow this. I know the 890 can do it, though.

Is there a way to get the 720 to control a Bose LifeStyle 12 with RF?

Will the Logitech® Harmony® RF Wireless Extender work with the 720?

Thank you.


No to both.

No universal remote will control the bose with RF...if you can configure the bose to work with IR then any universal remote can control it.

Having a major problem w/ my 720. Everything has been working great until..........

I dumped comcast & went to Dish network. My 720 worked fine w/ the motorola DVR. Now I can't get it to work AT ALL w/ the Dish ViP622 ?

I did everything I could think of to re-program it for the ViP622. I removed the motorola dvr(6412) & added the Dish ViP622. Also added the 622 to the activities that were used previously w/ the motorola 6412.

My 720 will still operate all my other devices fine, but it doesn't do ANYTHING w/ my 622. Nothing, it won't power ON or OFF, change channels or anything.

I do have the lastest Logitech software also.......

Please Help.

Any chance you changed the IR "channel" on your 622?

My 720 is happy as can be controlling my 622, but the 622 is on it's default (#1?) IR channel number.

Any chance you changed the IR "channel" on your 622?

My 720 is happy as can be controlling my 622, but the 622 is on it's default (#1?) IR channel number.




Sorry, but not sure what you mean.

Can you explain ?

Sorry, but not sure what you mean.

Can you explain ?

In order to avoid confilicting in case you have multiple devices, you can set the receiver and remote to use a specific "channel". There's a section in your manual on how to set it.

I.e.- you can set your remote to transmit on channel "3", and then you set your receiver to listen on channel 3.

It may be that the 720 only knows how to transmit IR commands on "channel 1", so your receiver may need to be set to listen on that...

This one thing is ticking me off so far. Right now I have a Phillips dvd/ipod player (the ipod is controlled through a dock connected to the av system). When I try to set up an activity on line it says that my device doesnt control music. how can i get it to skip that and just use the dock command to get to the ipod?

ok try this again, so any of the harmony experts know how to get rid of the channel numbers on the favorite channels page thats on top of the channel icons

ok try this again, so any of the harmony experts know how to get rid of the channel numbers on the favorite channels page thats on top of the channel icons

Call level 2 support and ask them to edit it out of the XML code.

Call level 2 support and ask them to edit it out of the XML code.

ack, ok, i was afraid of that, think they'd make it an option in the software :confused:

ack, ok, i was afraid of that, think they'd make it an option in the software :confused:

I had to call them to rearrange some of the menu positions, to better suite my liking... other than the wait time to get to level 2... they did it for me with no problems, and very quickly.

This one thing is ticking me off so far. Right now I have a Phillips dvd/ipod player (the ipod is controlled through a dock connected to the av system). When I try to set up an activity on line it says that my device doesnt control music. how can i get it to skip that and just use the dock command to get to the ipod?

The easiest way is to just set it up as a Generic activity. You will have to assign all the buttons manually, but that isn't hard.

The other way is to call tech support and get them to change the device definition to say it is a music player.

Does anyone have a CD / DVD Jukebox?

I have a Sony CDP-CX400 (400 Discs) and using the web setup, Harmony helpfully gives me the option to "Setup Media" which brings up this screen:


http://www.dontod.com/harmony.jpg

So I can fill in all my CD names / artists.

But then what?

I can find no option to access this info on the remote. I've read lots of threads and there is talk of a "Media" button - which this remote doesn't have. I called tech support but I don't think they understood the problem.

Any ideas?

TIA

Don.

Does anyone know the answer to Don's question? I have read the entire thread and can find no solution to the problem posed by Don.

It would seem the 720 being on the high end of the Harmony line would have the capability to program the cd's in memory and recall them. Even my inexpensive 680 does this!!!

Thanks,

Henry

I had to call them to rearrange some of the menu positions, to better suite my liking... other than the wait time to get to level 2... they did it for me with no problems, and very quickly.

yeah i dealt with level 2 when i first got the remote to have them fix the xml to do 4digit channels for my sa8300hd, so i'm familiar with the wait lol

Does anyone know the answer to Don's question? I have read the entire thread and can find no solution to the problem posed by Don.

It would seem the 720 being on the high end of the Harmony line would have the capability to program the cd's in memory and recall them. Even my inexpensive 680 does this!!!

Thanks,

Henry


Since I got no response on this question, I braved the Harmony support line and after about an hour and speaking finally to a level two person I learned the 720 does not support a "Media" function. Even though you may go into the software and enter the media, the information goes nowhere.

Since I got no response on this question, I braved the Harmony support line and after about an hour and speaking finally to a level two person I learned the 720 does not support a "Media" function.
This brings up an interesting question that came to me the other day... Just what the heck is level one support good for? If they can't answer a simple question like "does the 720 support a Media function", exactly what kind of questions are they capable of answering? Or are they just 'receptionists' for level two?

I just purchased the 720 on Ebay for $120.

So far I love it. Took about 20 minutes to set up, and most of that was spent because the software install is painfully slow (even on my high end system.)

The only think that I've noticed, is that after a full day of charging, the battery still reads 2 bars after about 10 minutes usage. Anyone else notice something similar?

I just purchased the 720 on Ebay for $120.

So far I love it. Took about 20 minutes to set up, and most of that was spent because the software install is painfully slow (even on my high end system.)

The only think that I've noticed, is that after a full day of charging, the battery still reads 2 bars after about 10 minutes usage. Anyone else notice something similar?

Think of it like a cell phone battery, because that is, in essence, what the battery is.

You really won't get optimal life out of the battery, until after several "full-charge/full-discharge" cycles. I ran mine down as far as I could, then charged it up overnight. Did the same thing again the next day. Now, after a full charge, I get 3 bars for a fairly long time, and it stays on 2 bars for DAYS!!! I am a pretty heavy user, and I have a 20 second screen timeout. No battery life issues at all.

-steve

This brings up an interesting question that came to me the other day... Just what the heck is level one support good for? If they can't answer a simple question like "does the 720 support a Media function", exactly what kind of questions are they capable of answering? Or are they just 'receptionists' for level two?

Like with any telephone tech support center, they are there to weed out the (in their opinion) 80+% of basic user questions: How do I put the battery in? How do I start the software? How do I make the light stay on longer? etc....

And, for call avoidance to the level-2 techs, who they need less of, because they can screen the bulk of calls with lesser paid front-line support people. They say it's to provide better customer service & be more responsive. But, it really is all about cost savings. You can have 5-6 of those folks for the price of 1 level-2 tech.

Net result... if you need someone to help you put the battery in, you get fast(er) response. If you need "real tech support".. you wait longer. So, in their minds, they are making 80% of the people really happy. And, the other 20%.... well?!?!?!

Like with any telephone tech support center, they are there to weed out the (in their opinion) 80+% of basic user questions: How do I put the battery in? How do I start the software? How do I make the light stay on longer? etc....

And, for call avoidance to the level-2 techs, who they need less of, because they can screen the bulk of calls with lesser paid front-line support people. They say it's to provide better customer service & be more responsive. But, it really is all about cost savings. You can have 5-6 of those folks for the price of 1 level-2 tech.

I understand all of the above, including the economics aspect of it.

My point was that whether or not the 720 has a media button seems like a pretty basic question that should be able to be addressed by the Level 1 support. If they can't look at a picture of the 720 and figure out that it doesn't have that function, it makes me question their ability to tell me how to put the battery in.

I understand all of the above, including the economics aspect of it.

My point was that whether or not the 720 has a media button seems like a pretty basic question that should be able to be addressed by the Level 1 support. If they can't look at a picture of the 720 and figure out that it doesn't have that function, it makes me question their ability to tell me how to put the battery in.

LOL... I know what you mean. I got to the point where they were so useless, that when I had to call, I just said, "connect me with level-2", and bypassed they battery insertion help desk :)

I just got the 720 from Costco--I love this thing! I have a question about the Left/Right Black Arrow keys directly beneath the LCD screen. Is there a way to program these when you are performing a specific task?

In particular, when I am in my DVR iGuide, I want to move left and right within the grid. This function is done by the Direction Lft/Right silver keys, but I do not like using them (my one minor complaint about this remote being the hard-clicky silver keys).

Is there a way to accomplish this?

I just got the 720 from Costco--I love this thing! I have a question about the Left/Right Black Arrow keys directly beneath the LCD screen. Is there a way to program these when you are performing a specific task?

In particular, when I am in my DVR iGuide, I want to move left and right within the grid. This function is done by the Direction Lft/Right silver keys, but I do not like using them (my one minor complaint about this remote being the hard-clicky silver keys).

Is there a way to accomplish this?

I belive they are fixed to move between pages of the display.

You may be able to get level-2 to edit some XML code to reassign them, but then I'm not sure how you'd accomplish the functions they now perform.

Thanks--that's what I figured--

anyway, I am really happy with this remote--I also had the 880--bought from amazon, but returned it because it wasn't charging properly--but I think this one blows the 880 away--plus it much more elegant looking.

For Christmas 2006, I received a Harmony 720 that the wife purchased from Costco. I have had no issues with it until now. For the past several days, I have not been able to get the remote to charge when sitting on the charger. I have tried giggling it on the charger, but to no avail. I am wandering if anyone else has had trouble with charging their remote after several months of use. Is there a possible work-around for this issue? I know that I can take it back to Costco and exchange it if I need to, but I wanted to explore all options first.

For Christmas 2006, I received a Harmony 720 that the wife purchased from Costco. I have had no issues with it until now. For the past several days, I have not been able to get the remote to charge when sitting on the charger. I have tried giggling it on the charger, but to no avail. I am wandering if anyone else has had trouble with charging their remote after several months of use. Is there a possible work-around for this issue? I know that I can take it back to Costco and exchange it if I need to, but I wanted to explore all options first.

Not sure exactly what your symptoms are?

Does it light up when you place it in the charger? Does it "beep"? Does it appear to be charging, then when you take it out, it's still discharged?

First, try cleaning the contacts on both the remote and the charger base. Then, try taking the battery out, and reinserting it. Also, try unplugging the charger from the wall & then plugging it back in again. Lastly, try hooking it back up via the USB cable, and update the remote from the software.

Short of that....?????????????

Not sure exactly what your symptoms are?

Does it light up when you place it in the charger? Does it "beep"? Does it appear to be charging, then when you take it out, it's still discharged?

First, try cleaning the contacts on both the remote and the charger base. Then, try taking the battery out, and reinserting it. Also, try unplugging the charger from the wall & then plugging it back in again. Lastly, try hooking it back up via the USB cable, and update the remote from the software.

Short of that....?????????????

I have already tried everything you suggested to no avail. When I put the remote on the charger it will beep, changing the screen to the slide show as usual and acts like it will begin to charge. Then imediately the screen goes back to the activity screen. The battery image is not showing that is is charging as it normally does. It is like it is not in the charger at all. Several times when I have been gently giggling the remote on the charger base, the remote screen gets all wriggly lines and then comes back to a blue screen saying the is in testing mode and then goes back to the normal activity screen. The clock on the remote is then reset back to 12:00am.

I have thought about letting the battery die completely, removing it and then try to see if the remote will reset. Suggestions?

I have already tried everything you suggested to no avail. When I put the remote on the charger it will beep, changing the screen to the slide show as usual and acts like it will begin to charge. Then imediately the screen goes back to the activity screen. The battery image is not showing that is is charging as it normally does. It is like it is not in the charger at all. Several times when I have been gently giggling the remote on the charger base, the remote screen gets all wriggly lines and then comes back to a blue screen saying the is in testing mode and then goes back to the normal activity screen. The clock on the remote is then reset back to 12:00am.

I have thought about letting the battery die completely, removing it and then try to see if the remote will reset. Suggestions?


check the contacts on the base, mine sometimes get stuck depressed so they only make momentary contact, wiggle it with finger or small object and it may pop back up and work ok then

check the contacts on the base, mine sometimes get stuck depressed so they only make momentary contact, wiggle it with finger or small object and it may pop back up and work ok then

I have already tried that as well, but I will double check this evening when I get home to make sure that both contacts are in the up position. Thanks

I have already tried everything you suggested to no avail. When I put the remote on the charger it will beep, changing the screen to the slide show as usual and acts like it will begin to charge. Then imediately the screen goes back to the activity screen. The battery image is not showing that is is charging as it normally does. It is like it is not in the charger at all. Several times when I have been gently giggling the remote on the charger base, the remote screen gets all wriggly lines and then comes back to a blue screen saying the is in testing mode and then goes back to the normal activity screen. The clock on the remote is then reset back to 12:00am.

I have thought about letting the battery die completely, removing it and then try to see if the remote will reset. Suggestions?

Get a voltmeter and see if you are getting 5V on the contacts. It could also be that your contacts on the base are stuck down. Try wiggling them and see if they pop up.

Get a voltmeter and see if you are getting 5V on the contacts. It could also be that your contacts on the base are stuck down. Try wiggling them and see if they pop up.

Checked out the charger base when I got home and one of the contact points had a fine layer of green crud one it. You could not see it until one looked at it in the sunlight. Looking at it with with just interior lighting, the contact points looked OK. After cleaning, the charger is now working properly.

Thanks everyone for the help.

Checked out the charger base when I got home and one of the contact points had a fine layer of green crud one it. You could not see it until one looked at it in the sunlight. Looking at it with with just interior lighting, the contact points looked OK. After cleaning, the charger is now working properly.

Thanks everyone for the help.

Glad to hear your back in business!!!

You're welcome :D

Hello,
I need help! My new TV, a RCA LCD Tv, requires that I hold the power button for 4 seconds to turn on the TV. I have programmed the Harmony 720 but it will not turn on my tv, most of the time. How do I lengthen the time that the remote sends the power command??

Hello,
I need help! My new TV, a RCA LCD Tv, requires that I hold the power button for 4 seconds to turn on the TV. I have programmed the Harmony 720 but it will not turn on my tv, most of the time. How do I lengthen the time that the remote sends the power command??
From the Logitech Support knowledge base:
"Power On Delay. When a device receives a PowerOn command, it takes a certain amount of time to "warm up" the device and resume normal operation. For most devices this happens very quickly, but for some devices, such as televisions and receivers, it can take up to 3000 milliseconds (three seconds).


To fix the timing of the commands to this Device, please choose the devices on your home page, and then select the device with the issue. Click Adjust the Delays. Increase the "Power On Delay" for the Device and click Next. Update the Remote."
So for a 4 sec delay, enter at least 4000 milliseconds. Hope that helps.

Hello,
I need help! My new TV, a RCA LCD Tv, requires that I hold the power button for 4 seconds to turn on the TV. I have programmed the Harmony 720 but it will not turn on my tv, most of the time. How do I lengthen the time that the remote sends the power command??

See below...

How do I change the length of the infrared command being transmitted?

To change the length of the infrared language,

1. Click on the Devices tab on the home page.
2. Click Settings next to the appropriate device.
3. Select Troubleshoot.
4. Select Show me more problems.
5. Then choose My Device doesn't appear to receive every command correctly.
6. Choose one of the following:
* My Device doesn't respond to some commands.
* My Device responds too much to some commands. For example, volume up increases the volume too quickly.
7. Modify the number of repeats. The default is 3. Lower the number if the commands are repeating unnecessarily. Raise the number if the device does not respond to the commands.
8. Click Save.
9. Update the remote.

FAQID=1073

From the Logitech Support knowledge base:
"Power On Delay. When a device receives a PowerOn command, it takes a certain amount of time to "warm up" the device and resume normal operation. For most devices this happens very quickly, but for some devices, such as televisions and receivers, it can take up to 3000 milliseconds (three seconds).


To fix the timing of the commands to this Device, please choose the devices on your home page, and then select the device with the issue. Click Adjust the Delays. Increase the "Power On Delay" for the Device and click Next. Update the Remote."
So for a 4 sec delay, enter at least 4000 milliseconds. Hope that helps.

i believe thats just the delay before the device can accept another signal, not the amount of time it needs to 'receive' the power on signal

From the Logitech Support knowledge base:
"Power On Delay. When a device receives a PowerOn command, it takes a certain amount of time to "warm up" the device and resume normal operation. For most devices this happens very quickly, but for some devices, such as televisions and receivers, it can take up to 3000 milliseconds (three seconds).


To fix the timing of the commands to this Device, please choose the devices on your home page, and then select the device with the issue. Click Adjust the Delays. Increase the "Power On Delay" for the Device and click Next. Update the Remote."
So for a 4 sec delay, enter at least 4000 milliseconds. Hope that helps.

Actually, this is will not solve the problem. What you are referring to here is the "delay" between sending commands" that will allow the device to process the previous command, and stabilize - before receiving the NEXT command.

I posted the appropriate section of the FAQ that will address the problem the OP is having with needing to send a signal for 4 seconds.

i believe thats just the delay before the device can accept another signal, not the amount of time it needs to 'receive' the power on signal

Correct... see my post above for information on how to lengthen command transmission time.

Ya'll are right - too quick in my answer. Thanks.

Is there a way to get the 720 to control a Bose LifeStyle 12 with RF?

Will the Logitech® Harmony® RF Wireless Extender work with the 720?

Thank you.

Not sure about the LS12, but I have a LS38 and there is an option for it to recognize IR commands. Works perfectly with my 720.

See below...

How do I change the length of the infrared command being transmitted?

To change the length of the infrared language,

1. Click on the Devices tab on the home page.
2. Click Settings next to the appropriate device.
3. Select Troubleshoot.
4. Select Show me more problems.
5. Then choose My Device doesn't appear to receive every command correctly.
6. Choose one of the following:
* My Device doesn't respond to some commands.
* My Device responds too much to some commands. For example, volume up increases the volume too quickly.
7. Modify the number of repeats. The default is 3. Lower the number if the commands are repeating unnecessarily. Raise the number if the device does not respond to the commands.
8. Click Save.
9. Update the remote.

FAQID=1073

The problem with this is that it will increase the transmission time of ALL commands for the TV, not just the Power command.

You can try learning the power command in RAW using a long press, but I don't think it will accept a 4 second press.

The best way would be to call tech support and get them to increase the Power command only. This isn't something you can do yourself.

Was looking at this at Costco today. I usually turn on my PS3 by putting a disc in anyways, but has anyone rigged up the PS2 IR adapter trick with a 720 and have any first hand experiences to share?

Having a major problem w/ my 720. Everything has been working great until..........

I dumped comcast & went to Dish network. My 720 worked fine w/ the motorola DVR. Now I can't get it to work AT ALL w/ the Dish ViP622 ?

I did everything I could think of to re-program it for the ViP622. I removed the motorola dvr(6412) & added the Dish ViP622. Also added the 622 to the activities that were used previously w/ the motorola 6412.

My 720 will still operate all my other devices fine, but it doesn't do ANYTHING w/ my 622. Nothing, it won't power ON or OFF, change channels or anything.

I do have the lastest Logitech software also.......

Please Help.



YES .......Finally got it working. Called Logitech Support & they helped me over the phone.

Had to change the IR channel on the 622 receiver.

Is anybody else using a 720 w/ the DishNetwork 622ViP HD DVR ?

Want to know if I could add the PIP button that the original remote has. Locve that button, makes my non PIP tv to have PIP.( In single mode)

YES .......Finally got it working. Called Logitech Support & they helped me over the phone.

Had to change the IR channel on the 622 receiver.

Is anybody else using a 720 w/ the DishNetwork 622ViP HD DVR ?

Want to know if I could add the PIP button that the original remote has. Locve that button, makes my non PIP tv to have PIP.( In single mode)


Hmmm... in my reply to you post #786 I suggested just that:

Any chance you changed the IR "channel" on your 622?

My 720 is happy as can be controlling my 622, but the 622 is on it's default (#1?) IR channel number.

I also already specifically mentioned I am indeed controlling a Dish 622. :confused:

In any case, you can map the PiP button from the 622 to one of the six "soft" buttons (surrounding the LCD screen) for your specific "Watch TV" activity (or whatever you have it named).

Fire up the remote software and customize that acitvity, and the PiP command from the 622 should already be avaialble for you to add.

Alright Thanks..............

Yeah... the tech support got back to me to explain that just because the button is in the profile for the device doesn't mean it'd work... :/

One other question that may be specific to our TV's... whenever I turn on the TV with an activity that's different from the last used, it never selects the right input... (it would stay in the last input used instead of the new one I chose to turn on the TV with... hitting the help button would fix it for that one time)... supposedly, raising the "warm up" time would fix it permanently... I've put it at 7500 ms and it's still not acting correctly (that's 7.5 seconds!)... do you have the same problem? what delay settings are you using?

Did you ever get your TV to respond to the harmony with the consistently correct input? I just got my harmony 720 for my Samsung 6187, and it usually doesn't switch to the correct input if a switch is required, until I use help, and sometimes doesn't even power on without help.

Did you ever get your TV to respond to the harmony with the consistently correct input? I just got my harmony 720 for my Samsung 6187, and it usually doesn't switch to the correct input if a switch is required, until I use help, and sometimes doesn't even power on without help.

Could be that you need to have the remote send the command for a longer period of time... read back several posts for information on how to do that.

Challenging is right. I do not see a way to test drive the remotes. Did they move / remove the link? If you know where it is, please post the URL.

Thanks,
Shake1

Because I personally find it a little challenging to find things on the Logitech web site...

Go to http://www.logitech.com/harmony

In the lower right you'll see the 'sign-on' and 'create an account' links.

Challenging is right. I do not see a way to test drive the remotes. Did they move / remove the link? If you know where it is, please post the URL.
Logitech completely redid their web site a few days ago.

Go to http://members.harmonyremote.com.

One interesting thing is that the site now shows the 720 in the product line, but it has a row of colored buttons on it that I'm pretty sure wasn't on their before.

I believe that was the Euro 785, though the same colored buttons have application with Blu-ray and HDDVD players...

EDIT: Yeah it even says 785 if you watch the video.

Logitech completely redid their web site a few days ago.

Go to http://members.harmonyremote.com.

One interesting thing is that the site now shows the 720 in the product line, but it has a row of colored buttons on it that I'm pretty sure wasn't on their before.


Ok, I'm glad to know I'm not going crazy. I recently switched from the Directv TiVo-based HD DVRs to the new HR20 DVR's that use four colored buttons pretty extensively in the UI. I've been using a Harmony 628 for a few years, and it doesn't have the best button layout for the HR20. I checked the Logitech site yesterday to see what the currently models were. I immediately noticed the colored buttons on the 720, and was thinking it would be a great match. But, when searching online at places like Amazon, they show a picture without the colored buttons.

Anyone happen to know the status of this model? Since it doesn't have an "Add to Cart" button on the Logitech site, is it not available yet?

Thanks!

It's the UK model 785 available from the UK site. The link is on the first couple pages in this thread. That link is broken:

http://www.logitech.com/index.cfm/remotes/universal_remotes/devices/370&cl=gb,en

Thanks!

Hmmm... in my reply to you post #786 I suggested just that:



I also already specifically mentioned I am indeed controlling a Dish 622. :confused:

In any case, you can map the PiP button from the 622 to one of the six "soft" buttons (surrounding the LCD screen) for your specific "Watch TV" activity (or whatever you have it named).

Fire up the remote software and customize that acitvity, and the PiP command from the 622 should already be avaialble for you to add.




Well finally got the remote to do just about all functions.... more than happy enough.

Want to thank everyone who helped & gave suggestions. Now I'm back to enjoying my 720, like I did before w/ the motorola DVR.

Just a heads up(probably mentioned already). I went to costco yesterday & they have the 720 on sale for $139.99 until 7/31/07.

Thanks again everyone..........


:D

few questions,

1) the arrow down and up buttons below the menu and exit button, do those function as a page up down when in DVR mode?

2) if I want to watch tv, but I use a cable box... would I press "watch tv" or "watch pvr"? and will both my tv and my cable box turn on?

3) I'm assuming that after I press "watch ___", the screen automatically changes to the custom commands for a particular device.

few questions,

1) the arrow down and up buttons below the menu and exit button, do those function as a page up down when in DVR mode?

2) if I want to watch tv, but I use a cable box... would I press "watch tv" or "watch pvr"? and will both my tv and my cable box turn on?

3) I'm assuming that after I press "watch ___", the screen automatically changes to the custom commands for a particular device.

1) You can assign them to whatever function you want.

2) You set it up however you want, using whatever devices you want, and you can rename the activities to anything you want.

3) No. It will be configured to control the "Watch___" ACTIVITY, not one single device. This is the whole point of an Activity based remote. It doesn't control a single device, it controls the activity you are doing. This might mean the transport buttons control the DVR, the volume buttons control the receiver, or however you want to set it up...it's all customizable.

Could be that you need to have the remote send the command for a longer period of time... read back several posts for information on how to do that.

Oh yeah, I've tried that seveal times, along with every tweak and re-confirmation of commands I can see. I guess it's time to call the Harmony folks to see if they have the magic answer.

few questions,

1) the arrow down and up buttons below the menu and exit button, do those function as a page up down when in DVR mode?

2) if I want to watch tv, but I use a cable box... would I press "watch tv" or "watch pvr"? and will both my tv and my cable box turn on?

3) I'm assuming that after I press "watch ___", the screen automatically changes to the custom commands for a particular device.

The arrow buttons are assigned to what the remote thinks is the most logical choice for them, given the activity that you are using. For my situation. They operate as page up/down for both the cable guide (when using the guide) and the page up/down, when I'm in the DVR menu.

Not sure what your asking for in #2... but, I watch TV using my cable box (DVR)... so when I set up my activity for that, I used the watch PVR activity, and built the command sequence around that. I guess you could use the watch TV activity, too. The key is in selecting *all* the devices you need for that activity... the set up walks you through the process. It shouldn't matter which activity you use as the base for building the ACTIVITY- just make sure you tell the remote which devices are used in the ACTIVITY, and how they should interact with each other.

For #3... once you hit the "watch ____" activity, the screen (and all the buttons on the remote, actually) populate with commands associated with that ACTIVITY. They will control one or more DEVICE, depending on the need. e.g. the volume keys will either control the receiver, if that is where you told the remote your "sound" comes from... or the tv's volume, if you told it that. The channel buttons will work the same way... either change channels on cable box or tv, whichever way you told it during setup that you wanted it. The commands on the lcd screen work the same way... based on the ACTIVITY, not DEVICE.

Make sense??? :)

@stevec325 and czzer:

thanks for the replies. My questions were answered. (in my head) I was trying to make a connection as to how close in operation this remote works to a MX500. The "activity" concept finally sunk in. I was still stuck on "device" mode.

Hey all
I built my plasma into my entertainment center, and thought I was being smart by using tweed to cover the IR Receiver in my panny. Oops, now I can't control the TV with my 720. Anyone know of an IR extender that would work to travel a few feet outside of the enclosure?
I also have the MCE IR receiver and some emitters for that but don't know how to set that up.
Any help appreciated,
Joel

Can anybody tell me if the 720 has multiple paged activities? Meaning, are you just stuck with 6 activities or is there a next page button that will let you select more activities such as play games, Watch TV, etc? Thank you.

You can have up to 255 activities

Hi, I'm new here and I was thinking about purchasing the 720 remote, but I have a couple of questions and i was hoping you fellas can help.

My system is:

philips tv
directv satellite reciever
panasonic 5 disc surround sound

The panasonic surround sound thing has a "selector" button that lets you change to either: dvd/cd, fm radio, am radio, xm radio, or aux.

The way I watch tv right now is by turning on the tv, satellite reciever, and surround sound, and by changing the selector to 'aux' in order to be able to listen to the tv through my surround sound speakers.

Now I'm pretty sure I read that the remote can be setup so that by pressing the "watch tv" activity it will be able to automatically change the tv's input to the satellite reciever, but can it also be setup to automatically set the selector to 'aux' when i turn on the surround sound reciever? How about if I make a "watch dvd" activity, can it be possible to set the remote to automatically change the selector to 'dvd/cd' when it turns on?

The selector button is found on the original remote so I image this will be possible, but I just want to make sure.

Hi, I'm new here and I was thinking about purchasing the 720 remote, but I have a couple of questions and i was hoping you fellas can help.

My system is:

philips tv
directv satellite reciever
panasonic 5 disc surround sound

The panasonic surround sound thing has a "selector" button that lets you change to either: dvd/cd, fm radio, am radio, xm radio, or aux.

The way I watch tv right now is by turning on the tv, satellite reciever, and surround sound, and by changing the selector to 'aux' in order to be able to listen to the tv through my surround sound speakers.

Now I'm pretty sure I read that the remote can be setup so that by pressing the "watch tv" activity it will be able to automatically change the tv's input to the satellite reciever, but can it also be setup to automatically set the selector to 'aux' when i turn on the surround sound reciever? How about if I make a "watch dvd" activity, can it be possible to set the remote to automatically change the selector to 'dvd/cd' when it turns on?

The selector button is found on the original remote so I image this will be possible, but I just want to make sure.

yup, you just need ot tell the software which input for each activity is used on the receiver

I want one of these, to bad my "hometheater master SL - 9000" is still working great. :rolleyes:

I really like these remotes, especially now that they are sub $140.00.

yup, you just need ot tell the software which input for each activity is used on the receiver

Awesome, thanks. I just got one yesterday and it's working great. :)

My 720 does not send a number ZERO to the Pansat 3500s satellite receiver.

At first I thought the button was broken and programmedfavorites but it still doesn't send the zero.

Does anyone have any experience with this?

My 720 does not send a number ZERO to the Pansat 3500s satellite receiver.

At first I thought the button was broken and programmedfavorites but it still doesn't send the zero.

Does anyone have any experience with this?

Have you re-learned the "0" command from your original remote?

My 720 does not send a number ZERO to the Pansat 3500s satellite receiver.

At first I thought the button was broken and programmedfavorites but it still doesn't send the zero.

Does anyone have any experience with this?

you have to get ahold of levelII support at logitech to add the 4th digit capability in the xml on the backend

Have you re-learned the "0" command from your original remote?

Nope, no learning from the original remote.

Through experimentation, I just realized that "prev" button sends the zero.

???

Through experimentation, I just realized that "prev" button sends the zero.

???
sounds like somethings all dicked up, sounds like its time for a reset, remove all devices and activities from teh software and start from scratch?

Nope, no learning from the original remote.

In that case your first step should be to learn it from the original remote.

Hello, I just got the 720 and Im trying to use it with my Phillips 50inch plasma BUT whenever i click the watch tv activity, the tv turns on but it also turns the tv's clock so the clock is on on the screen. I cant figure out how to turn this off. WHen i use the regular remote the clock would never turn on when i turn on the tv. anyone?

Hello, I just got the 720 and Im trying to use it with my Phillips 50inch plasma BUT whenever i click the watch tv activity, the tv turns on but it also turns the tv's clock so the clock is on on the screen. I cant figure out how to turn this off. WHen i use the regular remote the clock would never turn on when i turn on the tv. anyone?

Seems like the harmony database command for your TV is also setting a display mode along with power on. Try deleting the device & adding it again. If that doesn't work, then delete the command, and learn the power command from the original remote.

Hi all, I am relatively new to the site and have used the collective knowledge and wisdom of AVS members to upgrade my audio and video equipment. Thank you very much. Though the recommendations and reviews of the members I have purchased a Samsung 6187s TV, an Onkyo HTIB SR800, a Samsung 1080p7 DVD and a Directv HR20-700 DVR. All work well and I am satisfied, at least for now.

Last week, I purchased a Harmony 720 at Costco’s for $139 ($169 less $30 instant rebate). Initial set up was easy; customization took a little longer but actually a lot of fun. However, I do have a problem that I have not been able to solve as of yet which involves setting an initial channel and selecting favorite channels. I have set up an activity entitled “listening to satellite music” involving the Directv HR20-700 as a tuner for the xm music stations and the Onkyo HTIB SR800 for sound. The TV is off during the activity, but I have turned it on to help troubleshoot my problem. The problem is this: When the activity starts up I have a command to set the DVR to station 814. The remote starts to send the digits 8,1,4 one at a time to the DVR with about a two second delay between each number. It appears that the two seconds that the remote “waits” before it sends the next number, the “1”, and then finally the “4” is too long because when the DVR receives the first number, the “8”, the DVR switches to channel 8 before the next number (“1”) is received. When the next number is received it treats it as though it is a new command and selects channel “1”. I’ve played around with the help button and DVR selects various channels i.e. 8, 81,14, 4 but not 814. My best guess is that the remote needs to send either one “814” signal or a faster 8,1,4 sequence. (When I physically enter 814 on the keypad the correct station is set. But I depress the numbers quickly). This also happens when I select a favorite channel on the remote.
I have e mailed harmony support but have not received a reply yet. It’s been a couple of days. Anyway, if someone can help me I would appreciate it very much.

Thanks.

Reduce the Inter Device Delay and the Inter Key Delay for the DVR device

Thanks CZZER. But I tried the inter key delay set at 0 - it did not work. Not sure why.

You need to reduce the Inter Device Delay also...they both apply in some cases.

Thanks again CZZER, I will try that today.

Thanks CZZER! I reduced the Inter Device Delay as you suggested the first time and it works perfectly. I have another newbie question that I think I know thw answwer to - I have an Onky CD player (several years old) - there is no "on" or "off" switch on the remote. I have to manually turn it on. I assume the harmony can't turn it on or off if it can not be turned on with the original remote.

Anyway, thanks a million.

I have an Onky CD player (several years old) - there is no "on" or "off" switch on the remote. I have to manually turn it on. I assume the harmony can't turn it on or off if it can not be turned on with the original remote.

Anyway, thanks a million.

Probably not. Sometimes there will be commands available in the Harmony database that are not on the original remote, but if there was a power command for the CD player I would think it would have been on the original remote.

I have the same situation with my CD player, so I plug it in to the switched power outlet on the back of my receiver, so now it turns on and off with the receiver.

Noob to both AVS and to Universal Remotes. I got 720 and LOVE it. It took a little tinkering to get things the way that I wanted them, but overall a very easy experience. I have one question though...Is there a way to reorder what page commands are shown on a device. For example, my DVR and On Demand buttons are on the 3rd page. I'd really like those on the first...

Other than that, I LOVE this remote....It makes life so much easier!

Thanks in advance for any help with the reordering deal...

Probably not. Sometimes there will be commands available in the Harmony database that are not on the original remote, but if there was a power command for the CD player I would think it would have been on the original remote.

I have the same situation with my CD player, so I plug it in to the switched power outlet on the back of my receiver, so now it turns on and off with the receiver.


You can also use X10 to power up/off for your CD player, but you'll need to purchase the X10 command center controller (IR543) to receive 720's commands and an X10 wall 'appliance module' for the CD player.

Thanks - that's what I thought.

Noob to both AVS and to Universal Remotes. I got 720 and LOVE it. It took a little tinkering to get things the way that I wanted them, but overall a very easy experience. I have one question though...Is there a way to reorder what page commands are shown on a device. For example, my DVR and On Demand buttons are on the 3rd page. I'd really like those on the first...

Other than that, I LOVE this remote....It makes life so much easier!

Thanks in advance for any help with the reordering deal...

You shouldn't be selecting an individual device...the Harmony is an ACTIVITY based remote, and should nearly always be used in activity mode.

Map your DVR and On Demand commands to your "Watch DVR" activity, and leave the "Device" button alone.

I currently own the 550. If I upgrade can I somehow go to Logitech's website and update my remote model? Or will I have to uninstall?/reinstall the software?

Since I always used ‘device’ based remotes I prefer to relocate the buttons/commands under ‘devices’ to my liking, I find that under ‘Activities’ -- since we need to control many ‘devices’ at once – many of my favorite/important commands inevitably will be buried deep down in page 8 or 9, jumping back to the ‘device’ mode is more convenient (and less confusing) for me in some cases, especially when the desired command is in page 1 or 2 and properly labeled

Noob to both AVS and to Universal Remotes. I got 720 and LOVE it. It took a little tinkering to get things the way that I wanted them, but overall a very easy experience. I have one question though...Is there a way to reorder what page commands are shown on a device. For example, my DVR and On Demand buttons are on the 3rd page. I'd really like those on the first...

Other than that, I LOVE this remote....It makes life so much easier!

Thanks in advance for any help with the reordering deal...

If you are using the FireFox browser there is an 'Extension' named 'Harmony Mod' that adds up/down arrows next to Harmony's buttons page (Additional buttons menu only) that makes it a breeze to relocate/move buttons under 'Device' or 'Activities' pages.

Unfortunately this Extension has not been updated and doesn't work with the latest version of the Firefox Browser.

If not you'll have to relocate the commands the old fashion way by reproducing the command (from the drop down choices) to the desired ‘Additional Buttons’ page and overwriting the old/existing command, of course you’ll need to reproduced the ‘removed’ command again at the bottom page just in case you'll need it later. (it helps to write them down as you go to remember what was deleted and needs to be replaced)

By the way, I don’t see why Logitec/Harmony wont incorporate a feature like this directly in their software, an improvement like this could shave off hours of tedious trial and error and button relocating wasted time.

Logitech already uses this feature in “Activities” mode when users add extra commands to the initial ‘activities’ setup created by default.

Thanks for the info guys...I'm going to be tweaking it more tonight...I'm thinking of just deleteing everything and starting...I'm getting a new TV in 4 days, so I'm not sure how deep into it I'll get until I get the TV...

I'm having trouble setting up activities for my mits WD57831
it's the type where you have to hit INPUT hit left/right then hit ENTER to select
but no matter what I do, the 720 doesn't select the right input

any tips would be great

Is there any way to move the Harmony Favorite Channels (the ones I added the nice station image logos to, thanks to this thread) on the first page of the TV/HDTV selection (I have 2 pages of soft button commands for my HDTV)?

Is there any way to move the Harmony Favorite Channels (the ones I added the nice station image logos to, thanks to this thread) on the first page of the TV/HDTV selection (I have 2 pages of soft button commands for my HDTV)?


no, not as of yet, its a fixed function was on phone with level2 earlier this week with problems, and in trying to fix those problems favorite channels moved to page 3 on me lol and they couldn't get it back (i like it where it was) supposedly theres a new version of the software coming out and possibly firmware as well thats going to address some of the issues that have been popping up

Meaning that I'll be stuck with Favorites in last position until they fix this? Has the remote always behaved this way, because before buying it yesterday I was led to believe that the Favorites function was automatically assigned to the first position (annoying for some, but it makes more sense than having it on second or third page...)?

Meaning that I'll be stuck with Favorites in last position until they fix this? Has the remote always behaved this way, because before buying it yesterday I was led to believe that the Favorites function was automatically assigned to the first position (annoying for some, but it makes more sense than having it on second or third page...)?

normally it is, but somethign happened on mine and it got dicked up, apparently its reproducible hopefully new version will be out soon, the gal said she'd email me when they had something

normally it is, but somethign happened on mine and it got dicked up, apparently its reproducible hopefully new version will be out soon, the gal said she'd email me when they had somethingI meant that the same happened on mine, I switched my account to the new 785, from my previous 676 (the buttons finally crapped on me) and now I have Favorites in last position on the LCD and the favorites graphic icons superimposed with each channel number... :mad:

Meaning that I'll be stuck with Favorites in last position until they fix this? Has the remote always behaved this way, because before buying it yesterday I was led to believe that the Favorites function was automatically assigned to the first position (annoying for some, but it makes more sense than having it on second or third page...)?

Yes, according with previous posts in this thread the 'Favorites' was automatically placed in the first page, it didn't work like this for me either, after creating the favorite page the command button was placed in the last page(third page) and there is no way to move it now.

I could only surmise that because I had re-arranged the 'default' placement of soft buttons prior to creating 'my favorite' page, Logitech then placed the Favorite button in the last page to avoid over writing my personal choices, but I'm not sure.

In any case, since my STB has a built in 'Favorite' feature, I just picked my preferred channels and made the 720's unused up arrow hard button (^) the 'favorite' scroll button, and the down arrow (V) my 'return' or 'last' channel button, the location of this buttons make them ideal for this use, for me this approach is even better than the soft 'Favorite' with Icons solution, I don't even have to look down at the remote's screen to switch channels.

Is there a way to quit out of an activity without sending IR signals?

Sometimes my kids turn the TV off on the TV instead of with the remote and the remote remains in the 'Watch TV' activity.

It would be nice if there was a way to quit out of an activity instead of pointing the remote away from everything and pushing the power button.

Customizing Buttons :

Have a problem I was adding some functions to some soft keys( buttons next to LCD screen).

Now I lost my "LIVE" button, that I would use for my DVR. When I tried to redo it . Now it does not give me a LIVE option to add under commands anymore.

I go thru the whole list of commands you can add & "LIVE" is not there ?

What happened & how can I add it back ?

You could always learn a new command from the original remote and name it whatever you want...

Is there a way to quit out of an activity without sending IR signals?

Sometimes my kids turn the TV off on the TV instead of with the remote and the remote remains in the 'Watch TV' activity.

It would be nice if there was a way to quit out of an activity instead of pointing the remote away from everything and pushing the power button.
Can you use the "device" key to power it off? I've also added soft buttons to turn on my TV, change inputs on the AVR, switch to component 1, etc on my Watch TV activity in case one of the devices misses the remote's signal.

Can you use the "device" key to power it off? I've also added soft buttons to turn on my TV, change inputs on the AVR, switch to component 1, etc on my Watch TV activity in case one of the devices misses the remote's signal.

I don't mean power any actual device on or off. I mean "resetting" the remote back to "no selected activity" mode.

If you select Watch TV and want to get back to the no selected activity mode you hit the power button however this also sends IR signals to turn the tv off etc.

I am looking for a way to get back to "no selected activity" mode without actually sending any IR signals. Basically tell the remote "reset the activities"

I don't mean power any actual device on or off. I mean "resetting" the remote back to "no selected activity" mode.

If you select Watch TV and want to get back to the no selected activity mode you hit the power button however this also sends IR signals to turn the tv off etc.

I am looking for a way to get back to "no selected activity" mode without actually sending any IR signals. Basically tell the remote "reset the activities"

just hold your hand over the emitter and push the 'power off' button, then device the other ones off

maybe you should see if you can disable the power switch on the tv so the youngins don't turn it off that way anymore

I don't mean power any actual device on or off. I mean "resetting" the remote back to "no selected activity" mode.

If you select Watch TV and want to get back to the no selected activity mode you hit the power button however this also sends IR signals to turn the tv off etc.

I am looking for a way to get back to "no selected activity" mode without actually sending any IR signals. Basically tell the remote "reset the activities"
There is a button called "Activities".

Does anybody else have a Harmony720 operating a Dish ViP622 DVR..........?

Do you have the LIVE button programmed on it ?

Well I had everything working great on my 720, and wanted to tweak a few things in the Watch DVD Activity. I did, and updated the remote.

When I went to Watch TV mode--My Favorite Channels button which was on the first page (in additional buttons) was moved all the way to the last page.

On the First Page, I had listings #1,3,4,5,6 filled in--and Listing #2 was left blank--That was where the remote automatically placed Favorite Channels when I originally programmed it weeks ago. After I updated tonight. position #2 is now blank, and Favorite Channels was moved to the end of all buttons on the third page all by itself.

How do I get it back in that 2nd position on the first page? I had figured that the first blank entry would be the Favorite Channels button because that was how it was orginally programmed.--but now it's just tacking it on the last page behind all other tasks--I want to be able to place it where I want it--

Also--should I upgrade the firmware and software if updatse are available?

Well I had everything working great on my 720, and wanted to tweak a few things in the Watch DVD Activity. I did, and updated the remote.

When I went to Watch TV mode--My Favorite Channels button which was on the first page (in additional buttons) was moved all the way to the last page.

On the First Page, I had listings #1,3,4,5,6 filled in--and Listing #2 was left blank--That was where the remote automatically placed Favorite Channels when I originally programmed it weeks ago. After I updated tonight. position #2 is now blank, and Favorite Channels was moved to the end of all buttons on the third page all by itself.

How do I get it back in that 2nd position on the first page? I had figured that the first blank entry would be the Favorite Channels button because that was how it was orginally programmed.--but now it's just tacking it on the last page behind all other tasks--I want to be able to place it where I want it--

Also--should I upgrade the firmware and software if updatse are available?


just got this from harmony level 2 tech...looks like we're stuck with it for awhile

Thank you for your recent inquiry about your Harmony Remote

I do apologize for the delay in getting back to you on this issue, and I do apologize for any inconvenience. I have spoken with the engineering department and they have brought to my attention that this is an issue on our end. At this time they do not have an ETA for the fix. The earliest a fix will be implemented might not be until the 26th of July, 2007. Again, I strongly apologize for the inconvenience.

Thanks for the info--why would it change of I did not do any software or Firmware updates? I just tweaked some buttons on another activity-- Anyway--it's a minor inconvenience for me. They really should have a setting where you can place the favorite channels button anywhere on any page you choose.

What are people's thoughts on updating the firmware and software?--is it always a good idea, or should you take the "if it aint broke..." road...

Does anybody else have a Harmony720 operating a Dish ViP622 DVR..........?

Do you have the LIVE button programmed on it ?
I have TC30 controlling VIP622 and I have LIVE button on the first screen. But, now, as you mentioned it, I don't remember if it was there or I taught the remote.

Available at Costco in Los Angeles area

The 720 just disappeared of Costco.com where it was 149.99 after a $30 instant rebate. Shipping was free.

It is currently available at the Los Feliz Costco store (*) in Glendale for 139.99 after a $30 instant rebate (the taxes are calculated on the price before rebate).

(*) Very close to the 5 exit and inside the 5/134/2 triangle.

I just picked one up @ Gilbert, AZ COSTCO.

The screen is just too bright in night situations. Very annoying when all you want to do is turn up the volume 1-2 ticks and the light comes on, even if for just 5 seconds. Wish there was a way to dim the screen or even tell it not to light up unless you press a particular button. Anybody know if there is tinted screen protectors or a similiar item? Thanks.

You can get colored/dark logos and put it on the favorite channels, maybe

Bought one from COSTCO and used about a week now, we have owned an universal remote before and we ABSOLUTELY love it!

Will spend some time this weekend to figure out how to set up digital OTA channels(those sub-channels).

Thought I'd add in case folks aren't checking the Blu-ray and/or Playstation forums that I got the Nyko PS3 IR remote from newegg today and was able to learn the commands perfectly to my Harmony 720. It works in the XMB and in Blu-ray movies perfect with the transport controls, arrows, symbols, display/select, and pop-up menu.

Have all of those mapped and the 2 pages of soft keys to the 720 and now the PS3 bluetooth remote joins all my remotes in the cabinet. :) Hopefully Sony will follow up soon with a firmware update so I can add another page or two. :D

How many favorite channels and logos can the 720 hold?

4 pages of 6, so 24 total.

Originally Posted by ultraviolet353
Well I had everything working great on my 720, and wanted to tweak a few things in the Watch DVD Activity. I did, and updated the remote.

When I went to Watch TV mode--My Favorite Channels button which was on the first page (in additional buttons) was moved all the way to the last page.

On the First Page, I had listings #1,3,4,5,6 filled in--and Listing #2 was left blank--That was where the remote automatically placed Favorite Channels when I originally programmed it weeks ago. After I updated tonight. position #2 is now blank, and Favorite Channels was moved to the end of all buttons on the third page all by itself.

How do I get it back in that 2nd position on the first page? I had figured that the first blank entry would be the Favorite Channels button because that was how it was orginally programmed.--but now it's just tacking it on the last page behind all other tasks--I want to be able to place it where I want it--

Also--should I upgrade the firmware and software if updatse are available?




just got this from harmony level 2 tech...looks like we're stuck with it for awhile


Quote:
Thank you for your recent inquiry about your Harmony Remote

I do apologize for the delay in getting back to you on this issue, and I do apologize for any inconvenience. I have spoken with the engineering department and they have brought to my attention that this is an issue on our end. At this time they do not have an ETA for the fix. The earliest a fix will be implemented might not be until the 26th of July, 2007. Again, I strongly apologize for the inconvenience.



I had the same experience, and ended up deleting all the soft commands, and updating the remote. That put "favorite channels" in position #1. Then, I put the soft commands back in, beginning in #1... and stopping at #5. Then update... it puts favorite channels in #6. Not ideal, but on the first page.

Pain in the a**, but, it worked.

BTW... this won't work, trying to get fav's back in #2. I tried, but the best I could figure out was to get it in #5. I'd prefer it in #2... but, #5 is better than on page 2.

Hi all,

Just bought the Harmony 720 at Costco for $139.99, (website has $149).

I already own the harmony 890 pro for downstairs Olevia 542i TV, Philips DVD HTIAB HDMI, and Motorola qip DVR Component.

I bought it for my bedroom upstairs which is a Sanyo 37" DP37647 LCD and a Philips DVD progessive with upconvert, and Verizon FIOS HD box.

Both the FIOS Motorola HD qip box and Philips are HDMI.
Will probably install this evening after creating second account at Logitech. (Do I have to create 2nd account?)

Will I have any problems with Harmony 720 upstairs with Harmony 890 pro downstairs. Family room is right below master bedroom.

I guess I should have asked before I bought, but I have not opened the 720 yet, as I didn't expect to buy it today except for the good price while I was already there?

So in summary:

Downstairs: Harmony 890 Pro
Philips DVD HTIAB
Motorola HD DVR (FIOS)

Upstairs: Harmony 720
Philips DVD Progressive upconvert
Motorola HD Box (non-dvdr) FIOS


Thanks in advance,
Joe

The 720 won't be affected at all since it is infrared-based and not RF-based like the 890, so it is line-of-site only.

Hi all,

Just bought the Harmony 720 at Costco for $139.99, (website has $149).

I already own the harmony 890 pro for downstairs Olevia 542i TV, Philips DVD HTIAB HDMI, and Motorola qip DVR Component.

I bought it for my bedroom upstairs which is a Sanyo 37" DP37647 LCD and a Philips DVD progessive with upconvert, and Verizon FIOS HD box.

Both the FIOS Motorola HD qip box and Philips are HDMI.
Will probably install this evening after creating second account at Logitech. (Do I have to create 2nd account?)

Will I have any problems with Harmony 720 upstairs with Harmony 890 pro downstairs. Family room is right below master bedroom.
t
I guess I should have asked before I bought, but I have not opened the 720 yet, as I didn't expect to buy it today except for the good price while I was already there?

So in summary:

Downstairs: Harmony 890 Pro
Philips DVD HTIAB
Motorola HD DVR (FIOS)

Upstairs: Harmony 720
Philips DVD Progressive upconvert
Motorola HD Box (non-dvdr) FIOS


Thanks in advance,
Joe

unless you have glass floors, you shouldn't have a problem using the remotes in two different rooms, and yeah i think you will have to setup a second acct for that remote

I just picked up a the harmony 720 today from costco. I have a quick question. While the remote is on its dock charging, does the backlight stay on the entire time? I ask because after leaving the remote on the dock for a few seconds the light turns off.

Everthing is fine.

The light is meant to turn off when the remote is charging.

Everthing is fine.

The light is meant to turn off when the remote is charging.


LOL... unless you press a button while it's in the dock. Then it won't shut off again, until you take it out and put it back in.

Why are you pushing buttons when it's on the dock? I usually put my 720 on the dock right before I go to bed but it usually rests on the table off the dock.

alright thanks guys. Just wanted to make sure everything was ok with the remote

Why are you pushing buttons when it's on the dock? I usually put my 720 on the dock right before I go to bed but it usually rests on the table off the dock.

Not intentional... I just happened to do it once, after placing it in the dock. I noticed that it was still lit up after about 10 minutes. So, I took it out & put it back, and it was normal.

I actually think that's a "feature". To run through the slideshow, if you have one set up. Why anyone would do that.... is beyond me :)

unless you have glass floors, you shouldn't have a problem using the remotes in two different rooms, and yeah i think you will have to setup a second acct for that remote

Thanks, you were right.

I setup a 2nd account, and have not experienced any concerns at all.

Both work great.

As for glass floors.... hmmm..... I was thinking of some zwave stuff before the glass floors install, but how did you know I was considering glass floors.... :)

Thanks again,
Joe :cool:

The 720 won't be affected at all since it is infrared-based and not RF-based like the 890, so it is line-of-site only.

Thanks, they both work great. :)

Joe

Can I set up 2 720 with the same pc for different rooms with differant configs?

Can I set up 2 720 with the same pc for different rooms with differant configs?

With different profiles, yes.

Not intentional... I just happened to do it once, after placing it in the dock. I noticed that it was still lit up after about 10 minutes. So, I took it out & put it back, and it was normal.

I actually think that's a "feature". To run through the slideshow, if you have one set up. Why anyone would do that.... is beyond me :)

Makes sense. I was scratching my head. I think I did read soemwhere in Harmony's stuff that you can still use the remote while on the dock... it just seems pretty ergonomically bad for that. :)

Just now starting to research a new remote and after an hour here I was starting to lean toward the 890.

I then came across this thread. If necessary I'll attempt to read though all 31 pages of posts but if someone could compare this to the 890 I would be grateful.

I'll be upgrading from a Sony RM-AV 3100 that I have been satisfied with.

Thanks again,

Drew

The major differences I can see are:

- 890 is RF based, not IR only, like the 720, and comes with an extender.
- 890 is peanut shaped (being replaced gradually by the "sleeker" 520/550/720 shape?).
- Button layout is completely different.
- 890 has 8 LCD "soft" buttons, 720 has 6.

So the 890 is ready to be used with "hidden" equipment, if that is important. Otherwise, it is mostly a styling and convenience issue (2 extra user-defined custom "soft" buttons).

Sounds good...720 it is. Thanks!


Something else, I have noticed that some are going to the 880 post for info. are the 720 & 880 almost identical (as far as set up/programming)?

Thanks again,

I posted something similar to what I'm posting here at a Panasonic plasma tv owners' thread on this board. I've been using the 720 for a while and love it. However, just last week I upgraded my system to the Panasonic plasma tv 750 series which is quite new to this country. In reprogramming the remote I ran into a glitch which is I believe caused by lack of updated information from Logitech. Here's the "work-around" for anyone experiencing the same thing. I've advised Logitech of both the problem and the 'fix' but have had no response yet.

The software apparently has information for the 700 series tv's but is not yet updated to the 750 series that was just introduced in the US. The 750's have increased the number of HDMI inputs from two to three and in doing so they shoved the Video inputs down one notch in the list. While waiting for a new HD receiver I still use the older receiver without a HDMI connection so I'm forced for the moment to use the Video 1 input. That input sends the code "6" to the monitor which now belongs to HDMI3 in the new series. Video 1 was moved down to "7" in the codes. The change gave me some frustrating moments. By merely changing the input from Video 1 to Video 2, all was well. I'm sure Logitech will upgrade their software soon, at least I would hope so. Hope this helps someone with similar problems.

Regarding key delays--the 720 feels like it lags a bit even when I set the interkey delays for my devices to 0. I am comparing it to the factory remotes and a Sony VL-600. The Harmony always seems to be a tad behind in sending out the IR signal. My other remotes have soft rubber raised buttons so that could be a factor too bec. sometimes i dont press hard enough on the 720 to activate the button. Just curious if others feel that way or whether anyone recommends setting the interkey delay to something other than 0.

Regarding key delays--the 720 feels like it lags a bit even when I set the interkey delays for my devices to 0. I am comparing it to the factory remotes and a Sony VL-600. The Harmony always seems to be a tad behind in sending out the IR signal. My other remotes have soft rubber raised buttons so that could be a factor too bec. sometimes i dont press hard enough on the 720 to activate the button. Just curious if others feel that way or whether anyone recommends setting the interkey delay to something other than 0.

You might need to reduce the Inter-Device Delay also.

You might need to reduce the Inter-Device Delay also.

Yep, tried that too. same result. It's not a terrible delay-- just 100 ms or so. Still love the 720 though, great design.

The clicking of the hard buttons (direction, volume, channel) is irritating but tolerable, but like many have stated in reviews, some buttons squeak which is far more irritation. My direction up button does this and it is annoying. I believe I fixed it though as I figured the squeaking was caused by the button rubbing against the housing of the remote where it is seated. I took a very small dab of vaseline and with the thinnest blade on my swiss knife placed some vaseline between the direction key and the housing. This helped a lot but not 100% that same night, but the next day the squeak is completely gone. Hope this helps, but do this at your own risk.

Also, has anybody encountered a max# of commands in a start activity macro? My macro works perfectly up until the 38th command and then it just stops. I tried putting different commands after the 38th and still nothing. Thanks.

Also, every time I update my remote, the time is off by 7 hours even though my time zone is correct along with my PC time. It's annoying to have to reset the time in the remote every time I update it.

The clicking of the hard buttons (direction, volume, channel) is irritating but tolerable, but like many have stated in reviews, some buttons squeak which is far more irritation. My direction up button does this and it is annoying. I believe I fixed it though as I figured the squeaking was caused by the button rubbing against the housing of the remote where it is seated. I took a very small dab of vaseline and with the thinnest blade on my swiss knife placed some vaseline between the direction key and the housing. This helped a lot but not 100% that same night, but the next day the squeak is completely gone. Hope this helps, but do this at your own risk.

Also, has anybody encountered a max# of commands in a start activity macro? My macro works perfectly up until the 38th command and then it just stops. I tried putting different commands after the 38th and still nothing. Thanks.

Also, every time I update my remote, the time is off by 7 hours even though my time zone is correct along with my PC time. It's annoying to have to reset the time in the remote every time I update it.

38 commands??!?!?? http://i35.photobucket.com/albums/d186/LuvlyLass/Smileys/36_2_39.gif what are you doin with this thing? lol

38 commands??!?!?? ... what are you doin with this thing? lol
I don't think you are supposed to control your wife's electronic massage device, the dishwasher, and the dog's hair clippers using a Harmony ... and why does the trunk on your car pop open every time you change channels?!

I don't think you are supposed to control your wife's electronic massage device, the dishwasher, and the dog's hair clippers using a Harmony ... and why does the trunk on your car pop open every time you change channels?!


I'm setting an action to a dummy activity that automatically adjusts my TV power saving mode along with backlight intensity for different viewing situations. For example, late night viewing in a completely dark room I have an action that goes in and sets my Samsung 4066F to the dimmest setting possible (powersave high, backlight 0). Exit command to reset all of the settings back to normal day viewing for the kids the next morning as this has become quite a hassle doing this while barely awake before I turn in for the night.

Logitech's reply to the Startup Action Macro count:

We are sorry to hear that you are having problems with your Harmony Remote. We usually support having a maximum of 9 custom start up actions however you can still use more than 9 commands some times and have them work properly. If the commands are stopping after 38, it has probably reached its absolute capacity. Unfortunately, there is nothing more that we can do to have all of the commands sent to your device. We apologize for any inconveniences this may have caused.

I think I'd get the kids their own TV before I'd go through all that. :D Good to see some people making the most out of them, though. Since getting the Nyko for my PS3, I couldn't have another concern and Harmony must love guys like me.

I'm sure this must have been discussed somewhere but I've been unable to find an answer after lots of searching.

Has anyone programmed the Comcast 30 second skip 'hack' on their 720?

Has anyone programmed the Comcast 30 second skip 'hack' on their 720?

There is no hack required. If you select the Comcast 6412 as your set top box, the 30 second skip will automatically be mapped to the skip forward (i.e. >>|) key.

FYI, Costco has just increased the instant rebate coupon from $30 to $50. The net in-store price is now $169-50=$119. Most stores still have the old $169-30=$139 price tages on the shelves, but when you ring it up at the register the new price will come up.

Great price and thanks for the info! The 720 is now cheaper than the 550 was about six months ago, with all the extra features.

The online rebate at costco.com (170 - 30 = $140, includes shipping) is due to expire on July 31.

I just got the 720 and during setup I'm getting a message that the remote cannot control the device but that I should still have it in my account so I can set up an Activity for it, which will allow me to control the other devices in the activity.

I'm really new at this stuff...can someone please explain what this means?

The remote appears to work, it turns on the device and will switch inputs and control volume, etc. One of the things I can't seem to figure out is how to control radio functions, i.e. preset stations, change band from FM to AM...

I've noticed that intermittently my Xbox 360 is not turning on. Anyone experience this? Every time I try to t/s, it works, of course, but if I casually try to "Watch HDDVD" or "Play Xbox 360" activities, is when it rears it's head. I always hold the remote pointed long enough, but i'm semi suspicious that the positioning of the IR sensor might be to blame...

Another rather amusing bit is that when I open the DVD tray, it blocks said sensor, but that's more Microsoft's fault than anyone else's. I suppose that latter bit is solvable by keeping the 360 at remote level or higher... but that's not very practical....

Hey guys, can any other 720 owners comment on whether or not their remotes have a slight buzz when it's on (lcd light)? It is not bothersome as I cannot hear it during normal viewing conditions, but if I have the tv muted I can hear a faint buzzing. If I hold the remote up to my ear (face side of remote to ear), I can hear the buzzing tone quite well. My concern is if this is an indicator of a failing unit. Thanks.

Kevin

Never heard mine. I'll put up to my ear tonight, though. :)

I can hear a buzz/hum when I put it to my ear. I cannot hear it when its sitting on the couch beside me (whether the tv is muted or not). As for what I hear, it's the same sound I hear if I put my ear against the lcd of my cel phone. I think if you hear a buzz from 3+ feet you either have an issue or superhuman hearing.

I can hear a buzz/hum when I put it to my ear. I cannot hear it when its sitting on the couch beside me (whether the tv is muted or not). As for what I hear, it's the same sound I hear if I put my ear against the lcd of my cel phone. I think if you hear a buzz from 3+ feet you either have an issue or superhuman hearing.

Thanks for the reply. I only hear the buzz slightly if everything is muted and it's within 2-3 feet with the face of the remote facing me. Actually I forget it even buzzes and didn't even notice it until after having it for a month, so not sure if it always did this and didn't notice or if it just started.

I just got the 720 and during setup I'm getting a message that the remote cannot control the device but that I should still have it in my account so I can set up an Activity for it, which will allow me to control the other devices in the activity.

What this means is basically for instance, the harmony cannot control the Wii, but what it can still do is turn the tv on, set the correct input for the Wii, turn on the Audio Receiver, etc. The remote will setup everything for the "Play Wii" activity except turn on the Wii.

I can hear a slight hmm when I put the remote to my ear, but I hear a rattle when I shake it....is this the tilt sensor or should I be heading back to costco?

FYI- I just purchased it from a Costco in Canada for $149+tax....if anyone knows of a better deal on this side of the border it would be much appreciated!

I can hear a slight hmm when I put the remote to my ear, but I hear a rattle when I shake it....is this the tilt sensor or should I be heading back to costco?

FYI- I just purchased it from a Costco in Canada for $149+tax....if anyone knows of a better deal on this side of the border it would be much appreciated!

I hear the rattle when I shake it. I asked about it in this thread as well and told it was the tilt sensor and normal.

I hear the rattle when I shake it. I asked about it in this thread as well and told it was the tilt sensor and normal.

I must have missed it in the thread, but thanks for the quick reply. :)

Love my 720 but...... I picked up my 720 this morning and noticed that the backlight was still on while in the cradle. Backlight remained on after removal from the cradle and will not turn off. Removed battery and let it set for 4 hrs and upon reinstallation, light is still on. Re-ran backlight setup to no avail, even setting it to turn off tilt sensor. Anyone else run into this problem where nothing you do will turn off the backlight (which obviously drains the battery rather quickly)? Oh, and yes, I have given it a series of "light" taps in various positions........... nada!! Thanks in advance for any help.

Saw the remote in Los Feliz Costco (L.A. area) for $120 after a $50 rebate (others have reported this same offer in other stores).

The online price today at costco.com, however, has now jumped to $180.

well its after the 26th and theres no new updates to the remote from logitech, ran thru a full set of updates with the software and no chnage to the 'favorites' location during watch tv
and started gettin this message after the initial attempt at updating

null : null - The information was not sent. Check your USB cable and try again. If the problem persists, contact customer service.
Finished

Posted a while back about how my 720 screen is too bright and is distracting to the eye just to turn the volume up in a pitch black room while watching a movie. This has increasingly irritated me over the last month. As of last night, I came into a solution, though rather ghetto, works. I grabbed one of my 3yr old's black socks (new) and cut the foot off so that all that remained was 3-4" tube portion that is ribbed for snug fit on toddlers. I slid this over the top end of the remote which now just covers the screen. Wallah, now the screen is completely blocked, so long as you don't need to use the screen buttons all is good, even then you could easily slide the cover up a couple of inches. This works for my situation as once everything is ready to go for the viewing, I don't need the on-screen buttons, only volume and pause. Believe it or not, this has increased the enjoyment of my 720 tremendously just in one sitting as I guess the illumination was really more of a nusance than I thought. Of course this is just for my night viewing as I don't leave it on all the time.

Posted a while back about how my 720 screen is too bright and is distracting to the eye just to turn the volume up in a pitch black room while watching a movie. This has increasingly irritated me over the last month. As of last night, I came into a solution, though rather ghetto, works. I grabbed one of my 3yr old's black socks (new) and cut the foot off so that all that remained was 3-4" tube portion that is ribbed for snug fit on toddlers. I slid this over the top end of the remote which now just covers the screen. Wallah, now the screen is completely blocked, so long as you don't need to use the screen buttons all is good, even then you could easily slide the cover up a couple of inches. This works for my situation as once everything is ready to go for the viewing, I don't need the on-screen buttons, only volume and pause. Believe it or not, this has increased the enjoyment of my 720 tremendously just in one sitting as I guess the illumination was really more of a nusance than I thought. Of course this is just for my night viewing as I don't leave it on all the time.

are you watching a front projection system, or something else?

I've noticed this happen a couple of times, both with running a lengthy macro that turns the volume off of my Samsung, powers on HD-DVD, and Receiver, and then waits for 10-seconds to switch to HDMI 1 on my Samsung (HD-A2 + HDMI 1 handshake = 15 seconds).

What happens is the macro runs successfully and then the LED screen on the remote shuts off but the button glow and the blue halo on the activity button stays on. I haven't let it sit for very long, but it did stay on for 2-3 minutes and then I picked it up to lower the volume, all went back to normal. Any ideas?

are you watching a front projection system, or something else?

LCD, Samsung 4066F, it's just very distracting. I cover up all of the LEDs on my components as well, but prior to this the 720 was bar far the most distracting of them all. I have it on 5 sec for backlight, but even with this prior to my solution, I would put the remote face down on the couch so to help block the light for those few seconds after use.

LCD, Samsung 4066F, it's just very distracting. I cover up all of the LEDs on my components as well, but prior to this the 720 was bar far the most distracting of them all. I have it on 5 sec for backlight, but even with this prior to my solution, I would put the remote face down on the couch so to help block the light for those few seconds after use.

you really shouldn't be watching direct view or rear projection stuff in complete darkness, you should have some 'low' back lighting behind the display to reduce eye strain and give better contrast, only large front projection systems should be watched in complete darkness
but hey, to each their own

Anyone here using any lighting setups? I'm thinking of getting into some automated lighting for reduced/off for my Blu-ray/HDDVD Activities and was curious what everyone was using.

you really shouldn't be watching direct view or rear projection stuff in complete darkness, you should have some 'low' back lighting behind the display to reduce eye strain and give better contrast, only large front projection systems should be watched in complete darkness
but hey, to each their own

Actually not complete darkness, I have a small corner lamp that I use that puts out 20W, but that's not what's distracting, the 720 was, but no more.

I have a quick question...when I am switching from an hdmi source (which is video 7) to a component source (which is video 6) using activities it will not automatically go to the right input. Instead it will just scroll throughout the inputs and will randomly end up on one. However I have a button set up in the activity (such as one that says "video 7") and it automatically goes there. Is there a way to configure it properly so it always ends up on the right input. I have tried a variety ways but none have proved to be successful. My television is a sony kdf-60wf655 and in order to switch inputs it brings up a list where you can manually scroll or press the number for the corresponding input. If anyone has any solutions to my problem I would greatly appreciate it.

I have a quick question...when I am switching from an hdmi source (which is video 7) to a component source (which is video 6) using activities it will not automatically go to the right input. Instead it will just scroll throughout the inputs and will randomly end up on one. However I have a button set up in the activity (such as one that says "video 7") and it automatically goes there. Is there a way to configure it properly so it always ends up on the right input. I have tried a variety ways but none have proved to be successful. My television is a sony kdf-60wf655 and in order to switch inputs it brings up a list where you can manually scroll or press the number for the corresponding input. If anyone has any solutions to my problem I would greatly appreciate it.

if the sony doesn't support input specific commands then the remote should be able to input select to get to the one you want, when you setup the remotes activity it should have asked you what input it was on for that particular device (tv)

I have a quick question...when I am switching from an hdmi source (which is video 7) to a component source (which is video 6) using activities it will not automatically go to the right input. Instead it will just scroll throughout the inputs and will randomly end up on one. However I have a button set up in the activity (such as one that says "video 7") and it automatically goes there. Is there a way to configure it properly so it always ends up on the right input. I have tried a variety ways but none have proved to be successful. My television is a sony kdf-60wf655 and in order to switch inputs it brings up a list where you can manually scroll or press the number for the corresponding input. If anyone has any solutions to my problem I would greatly appreciate it.

Go to "Adjust Inputs" for the TV Device and select "Method 2". Give it the direct selection command (aka discrete) for each input as required.

Thanks man...she worked like a beauty...instead of using tv/video as the command i just used "inputvideo1" for "input 1" and so forth...

I have a Samsung LNT-4661 and I'm pretty sure I have everything set-up correctly, but when I press the Watch TV activity with everything off it wont switch to the right input. For example, playing PS3 turn it and the TV both off. Wait a couple seconds, and then hit watch TV, Satellite turns on, TV turns on, but it wont switch from HDMI2 to HDMI1. What is up with that? Am I doing somethin' wrong? I have the inputs correct in the software.

I have a Samsung LNT-4661 and I'm pretty sure I have everything set-up correctly, but when I press the Watch TV activity with everything off it wont switch to the right input. For example, playing PS3 turn it and the TV both off. Wait a couple seconds, and then hit watch TV, Satellite turns on, TV turns on, but it wont switch from HDMI2 to HDMI1. What is up with that? Am I doing somethin' wrong? I have the inputs correct in the software.

Try increasing the Power On Delay for the TV.

Try increasing the Power On Delay for the TV.

Ok how much?

I have a Samsung LNT-4661 and I'm pretty sure I have everything set-up correctly, but when I press the Watch TV activity with everything off it wont switch to the right input. For example, playing PS3 turn it and the TV both off. Wait a couple seconds, and then hit watch TV, Satellite turns on, TV turns on, but it wont switch from HDMI2 to HDMI1. What is up with that? Am I doing somethin' wrong? I have the inputs correct in the software.

Hey, I have the Samsung 4066f and unfortunately the Samsung doesn't detect the HDMI input unless the HDMI device is on, so for my Watch a Movie activity, I have all my components power on, but my Toshiba HD-A2 takes 15 seconds to power on and go through the hdmi handshake with my Samsung before I can switch to it so I use the delay for 15 seconds. This works like a charm. To test for how long you need the delay. Power on your hdmi device and set the TV to that input and leave it on HDMI whatever. Power off the hdmi device. Now turn on the hdmi device while the Sammy is still on that input and time how long it takes for the hdmi device to have a startup screen, this will be your delay. Good luck.

Ok how much?

You'll have to work that out for yourself. I don't have your TV sitting next to me, sorry.

You can get a rough idea by using a stopwatch to time how long it takes your TV to respond to a command after it has been turned on.

... I have all my components power on, but my Toshiba HD-A2 takes 15 seconds to power on and go through the hdmi handshake with my Samsung before I can switch to it so I use the delay for 15 seconds ...
I set up the 720 for a HD-A2 and a Sony 1080p 46" LCD (not quite sure which model) as well as a Dish 622 DVR/HD receiver and a Denon 5.1 system. Everything worked flawlessly from the get go, including the HDMI handshake with the Toshiba HD DVD: we didn't even have to custom set the buttons for any of the activities!

Is anyone able to get constant output from their d-pad on the 720? Using the Nyko IR USB receiver, I am unable to get "turbo speed" on the XMB, but I am not noticing that holding the arrow down for ANY activity continues to output (it shows output for about one second or so and then the transmit indicator goes out), so I'm wondering if this a limitation of the 720 or if there is a setting to adjust this maybe...

I set up the 720 for a HD-A2 and a Sony 1080p 46" LCD (not quite sure which model) as well as a Dish 622 DVR/HD receiver and a Denon 5.1 system. Everything worked flawlessly from the get go, including the HDMI handshake with the Toshiba HD DVD: we didn't even have to custom set the buttons for any of the activities!

Like I stated previously, many Samsungs do not detect the HDMI input until the HDMI device is on, many other TVs do not do this. When my A2 was set up initially through component, no probs with the 720 out the gate. When I got my HDMI cable from monoprice, that's when the timing issue came up bc it tries to switch to HDMI before the handshake, you'll only get a "input not available" error, hence the 10-15 second wait stage.

Love my 720 but...... I picked up my 720 this morning and noticed that the backlight was still on while in the cradle. Backlight remained on after removal from the cradle and will not turn off. Removed battery and let it set for 4 hrs and upon reinstallation, light is still on. Re-ran backlight setup to no avail, even setting it to turn off tilt sensor. Anyone else run into this problem where nothing you do will turn off the backlight (which obviously drains the battery rather quickly)? Oh, and yes, I have given it a series of "light" taps in various positions........... nada!! Thanks in advance for any help.

Update on original post: Well Logitech finally determined that my 720 is bad and they are sending me a replacement. Seems that one of the internal timers is defective. After some additional troubleshooting, I noticed that the "clock" on the 720 display was not advancing and according to Logitech is an indicator that one of the timing circuits has failed. I now await my new 720 so that things can get back to normal around here. Had to drag out my old remotes and that is not good!! Grrrrrr.

Update on original post: Well Logitech finally determined that my 720 is bad and they are sending me a replacement. Seems that one of the internal timers is defective. After some additional troubleshooting, I noticed that the "clock" on the 720 display was not advancing and according to Logitech is an indicator that one of the timing circuits has failed. I now await my new 720 so that things can get back to normal around here. Had to drag out my old remotes and that is not good!! Grrrrrr.

Interesting... mine loses time rapidly... sometimes several minutes a day,other times it will jump several hours overnight.

Guess I should call them.

Update on original post: Well Logitech finally determined that my 720 is bad and they are sending me a replacement. Seems that one of the internal timers is defective. After some additional troubleshooting, I noticed that the "clock" on the 720 display was not advancing and according to Logitech is an indicator that one of the timing circuits has failed. I now await my new 720 so that things can get back to normal around here. Had to drag out my old remotes and that is not good!! Grrrrrr.

Why not still use the remote until you get another one, and just look at a watch or clock for the time. ;)

About to pull the trigger on the 720.. just have a few questions for the experts here in this great forum..

1. I mostly use my Comcast DVR.. does it program/map all the buttons by default, like when i schedule a recording i have to press the "A" button to confirm, or press the "C" button to go back to a list of programs i'm viewing in the On Demand menu.
and the "Live" button to return to live TV after i rewind a show.
or the Comcast remote control has its own Picture in Picture buttons also on the bottom as seen in the picture
http://upload.wikimedia.org/wikipedia/commons/d/d9/Comcast_Motorola_DCT6412_URC-1067ABG0_Silver_Remote.JPG
Are these mapped automatically, or do i have to manually program all of these?

2. Same with my TV Remote, the additional buttons like aspect ratio, the couple of Picture in Picture buttons like "Twin" , "Swap" "Index" etc..
do these all have to be manually programmed or learned to the 720?

and lastly

3. My local Sears has it for $179, that seems to be the cheapest i have found anywhere local, not online.
seems like people were finding it locally cheaper a year ago.. not sure why that is

thanks!!

...
2. Same with my TV Remote, the additional buttons like aspect ratio, the couple of Picture in Picture buttons like "Twin" , "Swap" "Index" etc..
do these all have to be manually programmed or learned to the 720?

and lastly

3. My local Sears has it for $179, that seems to be the cheapest i have found anywhere local, not online.
seems like people were finding it locally cheaper a year ago.. not sure why that is

thanks!!

1. I'll leave others to comment in detail on the Comcast remote settings.

2. In some cases, everything is set up correctly by default. In other cases, it may be necessary to use the software to tweak and/or add buttons (not very difficult, but may require some "trial and error" experiences ... can be a bit tedious). I have never yet had to IR learn any functions to a Harmony (but it can be done).

3. Target is still selling the 720 for $200, so Sears is not that bad. Costco stores recently reduced their price to $120 (which includes a $50 instant rebate). Amazon.com pricing has been coming down gradually and now stands at about $150 once you add shipping (you may save on sales tax though).

Why not still use the remote until you get another one, and just look at a watch or clock for the time. ;)
That is exactly what I have been doing even though it quickly runs the battery down. No worries now - the replacement one just arrived via DHL from Logitech. Back to normal !!

Interesting... mine loses time rapidly... sometimes several minutes a day,other times it will jump several hours overnight.

Guess I should call them.
I would give them a call and talk to tech support. I am really surprised, given the state of tech support (or lack of) these days, that my problem was so quickly addressed. They even returned phone calls when they said they would ... almost unheard of now days :) Now that I have my replacement 720, I am a Happy Camper once again. BZ to Logitech on this one.

i finally picked up the 720, and i'm loving it so far!

I also have it controlling my original xbox, but i had to learn the commands from the original XBOX add on remote, as the XBOX didn't have a built in IR port.

It works fine but when i select the XBOX activity it won't default to the learned IR commands for the XBOX, i then have to go into devices and select the XBOX.. now my learned commands work.

Is there any way to get it to default right to the learned commands for the XBOX?

thanks

EDIT:Think i figured it out....

Man this forum really slowed down from late last year.. i guess i just got into the 720 scene a little late..
Is this remote still considered one of the best out there? and its still very hard to find locally.
So far its been awesome, but i'm still kinda pissed I had to pay so much for it, considering people were getting it for under $100 last year!

...
Man this forum really slowed down from late last year.. i guess i just got into the 720 scene a little late..
Is this remote still considered one of the best out there? and its still very hard to find locally.
So far its been awesome, but i'm still kinda pissed I had to pay so much for it, considering people were getting it for under $100 last year!
I don't know how much you paid but I bought one for $170 in December '06 and another for $140 in June '07 (both were gifts). They are now $120 at Costco (in stores) but still sell for $170 at costco.com, and $200 at Target.

As far as being good or not, if the Harmony software is working for you, it really is the best there is IMO, and the 720 only differs from other Harmony models in its design and because of the rechargeable base it has. It is an excellent choice, I think, so if you are happy I would not worry so much if I were you about "could'a ... should'a ... would'a".

Well I had everything working great on my 720, and wanted to tweak a few things in the Watch DVD Activity. I did, and updated the remote.

When I went to Watch TV mode--My Favorite Channels button which was on the first page (in additional buttons) was moved all the way to the last page.

On the First Page, I had listings #1,3,4,5,6 filled in--and Listing #2 was left blank--That was where the remote automatically placed Favorite Channels when I originally programmed it weeks ago. After I updated tonight. position #2 is now blank, and Favorite Channels was moved to the end of all buttons on the third page all by itself.

How do I get it back in that 2nd position on the first page? I had figured that the first blank entry would be the Favorite Channels button because that was how it was orginally programmed.--but now it's just tacking it on the last page behind all other tasks--I want to be able to place it where I want it--

Also--should I upgrade the firmware and software if updatse are available?

just got this from harmony level 2 tech...looks like we're stuck with it for awhile



Thank you for your recent inquiry about your Harmony Remote

I do apologize for the delay in getting back to you on this issue, and I do apologize for any inconvenience. I have spoken with the engineering department and they have brought to my attention that this is an issue on our end. At this time they do not have an ETA for the fix. The earliest a fix will be implemented might not be until the 26th of July, 2007. Again, I strongly apologize for the inconvenience.


i just ran into this issue myself.. anyone got any updates?

Just got a 720 from Costco and love it. However, there's one "feature" missing, or I can't find how to make it happen. - I have a cd player and a Slimp3 hooked to my AV receiver. The volume coming into the receiver varies greatly between the two, so when I listen to the Slimp3 I turn the volume up on the receiver and when I listen to a CD I have to turn the volume way down.

Can you have auto volume adjustment per device in an activity, so when i press Play CD the 720 will turn on the CD player, turn on the receiver and set volume to volume 5 and when i press Play Slimp3, it turns on the Slimp3, turns on the receiver and sets the volume to 9?

Been looking and I can't find a way to do this. I'd like to stop scaring the pets everytime I switch between the two. Thanks.

^^^
You can issue number of commands at the beginning, and the end for that matter, of any activity. Add "Volume Up" or "Volume down" over there. You need to go to manual adjustments of the activity.

Silly Question...

720 seems to be working fine so far but I am curious on how to set up the following:

I use the 720 to power up my VIP622 DVR and LCD TV..all is well.

The wife then she decides...Lets watch a movie. I have set up an activity to watch a DVD but it's from the power off condition of all my components. What do I do if the DVR and TV are on. What is the best way to say turn off the DVR leave the TV on..turn on the DVD player and then turn on the yammaha reciver.

Am I making any sense a all :)

Joe

Just got a 720 from Costco and love it. However, there's one "feature" missing, or I can't find how to make it happen. - I have a cd player and a Slimp3 hooked to my AV receiver. The volume coming into the receiver varies greatly between the two, so when I listen to the Slimp3 I turn the volume up on the receiver and when I listen to a CD I have to turn the volume way down.

Can you have auto volume adjustment per device in an activity, so when i press Play CD the 720 will turn on the CD player, turn on the receiver and set volume to volume 5 and when i press Play Slimp3, it turns on the Slimp3, turns on the receiver and sets the volume to 9?

Been looking and I can't find a way to do this. I'd like to stop scaring the pets everytime I switch between the two. Thanks.

it would probably be less complex to just go into the setup of your receiver and adjust the input levels for those two different inputs, thats what i've done, with my setup (dvd, aux jack, game system inputs) rather than trying to have the remote send extra commands and have a longer activity swap period

Silly Question...

720 seems to be working fine so far but I am curious on how to set up the following:

I use the 720 to power up my VIP622 DVR and LCD TV..all is well.

The wife then she decides...Lets watch a movie. I have set up an activity to watch a DVD but it's from the power off condition of all my components. What do I do if the DVR and TV are on. What is the best way to say turn off the DVR leave the TV on..turn on the DVD player and then turn on the yammaha reciver.

Am I making any sense a all :)

Joe
You don't need to do anything special: the remote remembers the last state of your components and is not going to turn TV off if it's needed for the next activity.

... I have set up an activity to watch a DVD but it's from the power off condition of all my components. What do I do if the DVR and TV are on. What is the best way to say turn off the DVR leave the TV on ...
Joe, that is a silly question, but there is an easy answer! You just need to press the "activities" button to display the main menu again (the same as when all devices are off) then press the "Watch DVD" activity (or whatever you called it). The 720 should then automatically power off the DVR, power up the DVD player, adjust the inputs and you will be ready to go (as long as you set up the activity correctly in the first place).

Can ya tell I just got this thing...Very cool. I'll give it a try. The Wifey is getting pissy cause I keep turning things on and off while she's trying to watch the tube

Thanks all

Joe

Just tried it...No go. Or sort of. DVR went off..AV rec came on...DVD player came on..TV never switched to HDMI2. After helf fixed it..I went the other way (watch PVR) from watch DVD..All went well except TV didn't switch back to HDMI1..Tried DVD again...Same same..Tv is not swithing to the proper HDMI input.

Time to do some more fidllin

Joe

EDIT

My Vizio remote has one button that has to be pressed each time you want to change to next HDMI input button is HDMI Press one goes to HDMI1...press again it goes to HDMI2...Press again and it goes back to HDMI1 etc etc etc

My Vizio remote has one button that has to be pressed each time you want to change to next HDMI input button is HDMI Press one goes to HDMI1...press again it goes to HDMI2...Press again and it goes back to HDMI1 etc etc etcYou need to tell Logitech software wizard how to switch inputs. They allow 3 different ways. Carefully read each of them and select proper one. I remember somebody had the same issue as you on this forum.
Some TVs have discrete codes - directly select the right input - even if they are not present on a remote. Do more research on your model.

Not sure what I did but I got it working...woooohooooo

I tried a quick search but there is too much stuff and I want to head back with this if it is bad!

I just purchased a Harmony 720 from Costco.

I believe it may have charging problems. I don't know what to expect but when placed in the cradle, nothing seems to happen. I don't see the battery icon changing (from its initial ONE BAR). Is the charger supposed to show a light? Beep?

Anything suppose to show signs of life vis a vis charging.

The remote itself appears to work and I even got it setup, I think. But no indication that charging is occurring.

Thanks in advance.

With my 720, when I place it on the cradle, a "slide show" takes place and then the remote "goes to sleep." No light on the screen, no sounds - just "sleeping" and charging.

Have you used it enough for the remote to go down to at minimum - two bars?

Do that, and then try charging it for more than an hour or so, and then see if it has gone back up to three bars - a full charge.

Have a little patience.

Nothing appears to happen when I place the remote into the cradle.

If I keep it level and the lcd is off, it stays OFF. No slide show starts. The cradle does NOT light up.

The adapter plug does not appear to warm up (most of my ac adapters - the wall wart part for other devices show signs of warmth or even)

......................

Well, on with Customer Support right now - appears that either the cradle or charger are NOT working. I'm not sure that I want to wait for them to ship a new whatever.....

(Costco did not have many of these left so I may be out of luck)

The battery bar on the remote should be blinking if its charging. It'll stay green when it's fully charged. Maybe try reseating the remote on the cradle?

On another note, is anybody having problems with the "favorite channel" button?

I know that the location of the button is a glitch in the software, as stated in this thread.

However, what about the numbers of the channel showing above the channel icon? That is, i see both the channel number for that station and the image i provided for the button at the same time. So the channel number is covering up the image. anybody?

Yes, mine too!

Not that way with my 880.

Yes, mine too!

Not that way with my 880.

I'm glad it's not just my remote... but it still sucks. I hope logitech fixes both issues on the next update.

Searched through my JUNK drawer and found another wall wart and it barely fit the plug and suddenly my cradle's Logitech Logo lit up. And the remote started its slideshow and the battery icon was active.

Funny, looking at the wall wart, it was from my logitech mouse. So it is a bad wall wart.

Now to learn more about the remote altho, frankly, I don't like its shape/buttons compared with my Tivo S3's remote, but it definitely does more.

It could use a manual of some sort to explain stuff rather than having to try using the software.

Nothing really explains the "soft" buttons and what some other buttons do in a generic context. If I run an activity, most based around my TV-Tivo, what buttons are effective?

I will probably try reading this LONG thread......

edit:

Went back to Costco with just the wallwart which turned out to not be the best idea but I did not want to lose the programming. I had to purchase a second unit (getting tough as they are running low), Customer service then opened it, took out the wallwart, give it to me and then returned my purchase so I left with just a new AND WORKING wallwart.

Reading this thread I saw and idea that appealed to me.

Creating an Activity that turns on the Tivo and goes straight to the NowPlayingList. But I don't see where or how I can add a specific Tivo function to the activity what turns on tv/receiver/etc. I can only add additional devices but NOT individual functions?

Any help appreciated.

I purchased a 720 at Costco and it worked for one day
Then for a couple of days it would keep on rebooting in the cradle
At this point it would go dead once I take it out off the charger
Now the whole thing is dead
The only thing that is working is the blue light in the cradle

Anybody any ideas?

Return it!

I purchased a 720 at Costco and it worked for one day ...
Anybody any ideas?
The good thing about Costco is they will take it back. There used to be no time limit on this for many goods, but I think they have changed that now so they may be using a 90 return for refund period limit.

The good thing about Logitech's Harmony is that they offer excellent Customer Support. If you call them, they will most likely find a solution, including a possible DHL replacement (they have done this before). This might help if Costco are out of stock (which happens frequently with the 720).

Hey guys, anyone know how the 720 compares to the 550?

I'm having a tough time deciding between the two.

Hey guys, anyone know how the 720 compares to the 550?

I'm having a tough time deciding between the two.

720 has a color screen, an extra pair of soft buttons, and rechargeable batteries if i'm not mistaken

720 has a color screen, an extra pair of soft buttons, and rechargeable batteries if i'm not mistaken
Absolutely correct. Add also a tilt sensor rather than a manually activated "glow" button. Some people may prefer the button placement too. If money is no object, I would say "get the 720". Otherwise, the 550 does a great job, but you may want to add the cost of rechargeable batteries and a charger to the total (the backlit LCD and buttons need a lot of power and some users complain about short battery life: on a set of 4 AAAs that adds up pretty quick).

I just got back from Costco.

Picked up a 720. :)

I just got back from Costco.

Picked up a 720. :)


Congratulations!

Enjoy!

First off greetings everyone...
My question is should I get the 720 or 880? I have seen and do like both of these remotes, but I can't decide which is best. I have also noticed that the 720's price has droped a little lately. Is it possible that logitech is about to release a new model? Thanx for your time..

BillyBlazes



Samsung 50 inch DLP
Xbox360
Pioneer DVD player
BrightHouse HD/DVR box
Yamaha Reciever (hopefully in the next 60 days)
Bose speakers (hopefully in the next 60 days)