Congratulations!

Enjoy!
Will do... thanks!

First off greetings everyone...
My question is should I get the 720 or 880? I have seen and do like both of these remotes, but I can't decide which is best. I have also noticed that the 720's price has droped a little lately. Is it possible that logitech is about to release a new model? ...
Just decide on the button layout and styling, I would suggest. The 720 does have two fewer soft buttons, but it also seems to be reporting fewer issues than the 880, but this is not necessarily a deal breaker IMO.

New models? Maybe, but the 720 is not exactly discounted in general compared to the 880 (it costs more on amazon.com, but costs the same price at Sears or Target as the 880 at Best Buy). Only Costco are selling the 720 for a decent discount AFIK ($120). If you are a member, you could try the 720 if you prefer the styling since you would have the easy return option.

If there are no other factors to influence you, just get the cheapest one of the two!

Is there a way to change the pictures (like the Popcorn, TV, etc) on the 720?

I found custom icons for the 880, but they don't quite match the grid of the 720.

You can add your own graphic images to the 720 using the software - it creates a slide show - mine is Yosemite but, frankly, the images are a bit small!

I purchased a Harmony 720 Remote over the weekend and absolutely love it! In fact I love it so much I want to customize a couple of things to really utilize the full potential of this device and show it off to a couple of friends. Any ideas if the following is possible?

1) I purchased 4 of the Lutron Maestro IR dimmer switches from home depot to control my can lights. The switches work great controlled with the 720 but now I want to control each of the 4 switches individually. I know I can't do this with the Lutron's b/c they don't take unique IR codes, so is my only option an X-10? If so which items do I need? Any other alternatives? I think it's so cool that 1 universal remote can control so many devices including the lights.

2) I read earlier in this thread someone wanting to configure their pause button during DVD playback to turn on the lights and then dim them back when hitting play. It looks like someone proposed a solution but as much as I tried to follow it, it didn't seem to work from me. Can someone clarify if this is possible and if it is how?

...
2) I read earlier in this thread someone wanting to configure their pause button during DVD playback to turn on the lights and then dim them back when hitting play. It looks like someone proposed a solution but as much as I tried to follow it, it didn't seem to work from me. Can someone clarify if this is possible and if it is how?
I do not think you can do this at the moment. This would require a macro for this button. Harmony have suggested they may be adding this feature (which they used to have) back on, but I have not heard anyone say that they have done it yet.

You can add your own graphic images to the 720 using the software...
Right, but are there any collections of graphics out there, made specifically for the 720?

There are plenty for the 880, but those graphics don't fit the 720s screen layout.

Everyone in this forum knows the basic functions and how it works- except me. does it come pre-programmed. Must you download software from website. do they have programming for all of the latest equipment. I have a brand new Panasonic plasma, a cable/dvr (motorola) , a toshiba HD DVD A20, and an Onkyo 605. I would like to operate all, with all the functions for each, from one remote. HOw does this work on the harmony?

thanks,

Everyone in this forum knows the basic functions and how it works- except me. does it come pre-programmed. Must you download software from website. do they have programming for all of the latest equipment. I have a brand new Panasonic plasma, a cable/dvr (motorola) , a toshiba HD DVD A20, and an Onkyo 605. I would like to operate all, with all the functions for each, from one remote. HOw does this work on the harmony?

thanks,

It's pretty easy... you just connect the remote to your pc's USB port, fire up the software, answer a few questions about your system components, and it "programs" it for you.

The Harmony database is pretty current, and should have functions for all your components. I have a Pio 940HD, Denon 2807, Tosh A2, Comcast DVR... they all work just fine.

Remember, it is an activity based remote. So, you end up with activities like "Watch TV" "Watch a DVD", etc. pressing these activity buttons turns on/off the components required, and you're good to go.

It's pretty intuitive, once you get started using it - you'll figure it out pretty fast.

Any ideas on this one?

1) I purchased 4 of the Lutron Maestro IR dimmer switches from home depot to control my can lights. The switches work great controlled with the 720 but now I want to control each of the 4 switches individually. I know I can't do this with the Lutron's b/c they don't take unique IR codes, so is my only option an X-10? If so which items do I need? Any other alternatives? I think it's so cool that 1 universal remote can control so many devices including the lights.

... does it come pre-programmed. ...
No. You need do download the software from the website, and enter the brand name and model numbers of all your equipment. Then you will specify whether the sound should come from your TV when watching TV for example, or whether it should come from your AVR, etc. etc. Everything else is done for you.

You may need to tweak some button functions afterwards, but this is quite straightforward. If you need help, C/S can be excellent (and the changes they make will be remotely downloaded to your remote via the USB connection). The only problem is their somewhat limited M-F hours for the West Coast.
... Must you download software from website. ...
No (if a CD is included), but users always recommend using the website download, not the CD. You will have to create an online profile anyway, since this is where the information about your system is stored, so there is really no reason not to download (if you have a decent connection).
... do they have programming for all of the latest equipment. I have a brand new Panasonic plasma, a cable/dvr (motorola) , a toshiba HD DVD A20, and an Onkyo 605. I would like to operate all, with all the functions for each, from one remote. ...
Yes, mostly. The database is now over 3,500 brands and 180,000+ devices! If anything is missing (and it almost never is), you just call C/S and get it added. I would not anticipate any problems with any of the equipment you list.

Not only will you only need one remote, but you MUST put away your old remotes to avoid accidental usage since this confuses the Smart State Technology which keeps track of what is on/off and what the input/ouput settings are. Your old remotes will probably all end up in a drawer with no batteries needed (so they don't start leaking without anyone noticing or something).

anyone controlling a ceiling fan with their 720?

I want to control my Hampton Bay fan, but i think the remote is RF not IR :(

I purchased a Harmony 720 Remote over the weekend and absolutely love it! In fact I love it so much I want to customize a couple of things to really utilize the full potential of this device and show it off to a couple of friends.

I purchased 4 of the Lutron Maestro IR dimmer switches from home depot to control my can lights. The switches work great controlled with the 720 but now I want to control each of the 4 switches individually. I know I can't do this with the Lutron's b/c they don't take unique IR codes, so is my only option an X-10? If so which items do I need? Any other alternatives? I think it's so cool that 1 universal remote can control so many devices including the lights.


I have had the 720 for about a month now , and I have never loved a gadget more than this thing.. I always wanted a universal remote but had no idea what these things could do until i bought the 720 , and never thought it would be this easy to operate everything.

I also bought a Lutron dimmer, and just for my "Watch Cable TV" activity, the remote is turning on my TV, switiching to Input1, turning on my AV unit, switching to TV input, turning on my Cable box, and switching to Tuner input, and turning on the lights, and dimming them 2 levels..

and for my "Watch DVD" Activity, it dims the lights 4 levels.

freaking amazing if you ask me..and its capable of doing so much more.

i only wish the ceiling fan in my living room was IR instead of RF, so it could also turn that sucker on also ;)

Is there a way to set the remote up so it will not automatically turn off my TV when I select an audio activity? Sometimes I like to have video on while listening to music and my RP TV does not like being powered on and off. I don't want it to power my TV on when I select these activities eighther. Anyone know of a work around for this? In other words, I just want it to leave my TV alone when I select an audio only activity.

Thanks,
Kent

Is there a way to set the remote up so it will not automatically turn off my TV when I select an audio activity? Sometimes I like to have video on while listening to music and my RP TV does not like being powered on and off. I don't want it to power my TV on when I select these activities eighther. Anyone know of a work around for this? In other words, I just want it to leave my TV alone when I select an audio only activity.

Thanks,
Kent

For the audio activity, select "Customize" then "Activity options". There is an option for "Turn off unused devices". Change this to "Leave On".

I also bought a Lutron dimmer, and just for my "Watch Cable TV" activity, the remote is turning on my TV, switiching to Input1, turning on my AV unit, switching to TV input, turning on my Cable box, and switching to Tuner input, and turning on the lights, and dimming them 2 levels..

Yeah, I love how well the Lutron Maestro's work, considering it's infrared. I am able to aim the remote anywhere and the light switches pick up the signal without fail. I'm actually thinking of returning the switches to home depot and ordering the Lutron Maestro spacer switches which are basically the same thing but can hold 4 memory settings instead of 1. I have 4 zones where I like to create various scenes... It's going to cost me an extra $60 though. :-S

i only wish the ceiling fan in my living room was IR instead of RF, so it could also turn that sucker on also ;)

I think you can solve this by getting yourself an X-10 IR command console with the appropriate X-10 receiver to control your fan.

Yeah, I love how well the Lutron Maestro's work, considering it's infrared. I am able to aim the remote anywhere and the light switches pick up the signal without fail. I'm actually thinking of returning the switches to home depot and ordering the Lutron Maestro spacer switches which are basically the same thing but can hold 4 memory settings instead of 1. I have 4 zones where I like to create various scenes... It's going to cost me an extra $60 though. :-S



I think you can solve this by getting yourself an X-10 IR command console with the appropriate X-10 receiver to control your fan.

yea, i guess i could, and thanks for the help.. but that just seems to be a little too much money and extra equipment invested for me personally just to be able to control my ceiling fan.

all though it would be nice :)

Just a quick comment.... I am LOVING this remote!


Still tweaking it. It's gonna be PERFECT! :)

Hey guys, I see that there's a "Volume Down" command... but is there a way to turn the volume ALL THE WAY down? For example, can you do a "Volume Down x 20"?

Here's what's up:

When I watch TV with the Receiver & external speakers on, I need to turn the TV volume all the way down. Once the receiver is on, the 720 will control the receiver's volume, not the TVs. And I can't use Mute, since the word MUTING gets displayed across the screen.

I know that I can add "Volume Down" 20 or so times, but it seems like there should be an easier way. Right?

Any suggestions??

I know that I can add "Volume Down" 20 or so times, but it seems like there should be an easier way. Right?

Any suggestions??

The only way I can think of for there to be an easier way than having the remote send the same command several times would be if your television supported it.

Before I had a programmable remote I had my system configured so we could use the TV or Receiver for sound. I did that mainly because if my wife wanted to watch TV when I wasn't around, it was easier for her to just use the TV's remote.

Once I got a programmable remote, that motivation went away. Now she could just hit a single button and everything would come on and be set to the correct inputs. There was no longer a good reason to use the television speakers, especially when considering that the speakers hooked up to the receiver were so much better anyway.

So although that isn't a solution to your problem, and depending on your individual circumstances may be undesireable, it might be something to consider.

Before I had a programmable remote I had my system configured so we could use the TV or Receiver for sound.
I've got the 720 set up that way. Push the upper left Activity button for TV with TV Speakers. Push the upper right Activity button for TV with Big Speakers. Works like a charm.

There was no longer a good reason to use the television speakers, especially when considering that the speakers hooked up to the receiver were so much better anyway.
Hmmm, ya know, that's a really good point. I'll have to give that some thought -- but I like it. :)

In the mean time, I manually added a whole bunch of "Volume Down" commands to the TV Big Speakers actiivity... and a few "Volume Up" commands to the "end of activity" section. Pretty darn cool, I gotta say.

I am in a similar situation regarding the TV's own speakers versus my Receiver.

My situation: I've got a Tivo and generally "watch TV through it." But occasionally I want to watch a third channel (while tivo deals with recording two others). Well, the Tivo keeps sending audio out the receiver so I have to disable that sound and then TURN-ON the TV's speakers. I would like to, of course, reverse the process when I go back to the Tivo-TV activity.

While my Sony does have a setting to turn the speakers on/off, it is buried 3 menus down. I was hoping the Harmony would toggle that function but apparently it is not enabled. While I found Speaker-toggle on another Sony, it did not work on mine.

I am in a similar situation regarding the TV's own speakers versus my Receiver. ...
You should be able to solve this with two seperate TV activities: one using the AVR for audio, the other using the TV speakers. You could then easily flip from one activity to the other (it'll depend on how you hooked everything up though).

Can I program this remote to work in two rooms?

Meaning, can I program one remote to work with my living room and bedroom systems?

Can I program this remote to work in two rooms?

Meaning, can I program one remote to work with my living room and bedroom systems?

sure, just have to setup additional activities and label them LRTV and BRTV or whatever to denote which activity is where and make sure the appropriate devices are assigned to the different activities

sure, just have to setup additional activities and label them LRTV and BRTV or whatever to denote which activity is where and make sure the appropriate devices are assigned to the different activities


That’s great! Now If I can only find one for $120.00

That’s great! Now If I can only find one for $120.00
I got mine at Costco last week for $119.95.

Plus tax. :)

You should be able to solve this with two seperate TV activities: one using the AVR for audio, the other using the TV speakers. You could then easily flip from one activity to the other (it'll depend on how you hooked everything up though).

I did set up two activities as you suggested BUT since I cannot toggle the tv speakers on/off, I have to MANUALLY adjust the volume down to zero when listening to the avr (tivo-tv) and then volume BACKUP to listen when watching the real TV. I just tried installing a second Sony TV hoping that I can find that speak toggle and get it to work with my model but to no avail.

I do have a question about DEVICES (posting separately)

I apparently initially ADDED the wrong model SONY TV when setting up most of my activities.

I was hoping to fix that but I don't see how to DELETE the ORIGINAL Sony and substitute the correct one now without having to redo all activities. While I can add the SECOND (correct model) I don't see how to remove the wrong one embedded in 5 activities.

I went through various options but maybe I missed one.

(oh, anyway to Update the remote without having to check and update the software each and everytime. I prefer manually updating software and I prefer deciding when/if I want to update. Appears Logitech does not give you that option - if you want to update your remote, you have to check on the software version)

That’s great! Now If I can only find one for $120.00
If you cannot get that Costco deal SoundsGood mentioned, try amazon.com (usually about $130, but that might tax & shipping).

I apparently initially ADDED the wrong model SONY TV when setting up most of my activities.

I was hoping to fix that but I don't see how to DELETE the ORIGINAL Sony and substitute the correct one now without having to redo all activities. While I can add the SECOND (correct model) I don't see how to remove the wrong one embedded in 5 activities.

I went through various options but maybe I missed one.

(oh, anyway to Update the remote without having to check and update the software each and everytime. I prefer manually updating software and I prefer deciding when/if I want to update. Appears Logitech does not give you that option - if you want to update your remote, you have to check on the software version)

Just add the new TV to all the activities, then delete the old TV from the entire setup. It will run through the activity setups again, but it will be quick as you shouldn't need to change very much.

My situation: I've got a Tivo and generally "watch TV through it." But occasionally I want to watch a third channel (while tivo deals with recording two others). Well, the Tivo keeps sending audio out the receiver so I have to disable that sound and then TURN-ON the TV's speakers.
Well there's a scenario I hadn't considered, but it's a perfect reason for wanting to use the TV speaker(s). In that situation (I have the Comcast DVR) I'd have exactly the same problem with the way my system is configured.

If you happen to have a VCR still hooked up to your system, use its tuner, and send its audio to the receiver.

Failing that, you could add say 20 TV Volume Down commands to the Tivo TV activity startup. I think someone else on either this thread or the 880 thread did just that. EDIT: It was in post #1021

You should be able to solve this with two seperate TV activities: one using the AVR for audio, the other using the TV speakers.
Exactly how mine is set up. Works perfectly.

Well there's a scenario I hadn't considered, but it's a perfect reason for wanting to use the TV speaker(s). In that situation (I have the Comcast DVR) I'd have exactly the same problem with the way my system is configured.

If you happen to have a VCR still hooked up to your system, use its tuner, and send its audio to the receiver.

Failing that, you could add say 20 TV Volume Down commands to the Tivo TV activity startup. I think someone else on either this thread or the 880 thread did just that. EDIT: It was in post #1021
Also, you could connect TV's audio out to your receiver.

Also, you could connect TV's audio out to your receiver.

That did occur to me just after I posted ...

But...

I never want to see my basement again - pulling wires over and through 100 year old joists and through plaster and lath walls has seen the last of me. :D

Speaker Toggle would be so much easier if it worked.

That did occur to me just after I posted ...
...
Speaker Toggle would be so much easier if it worked.
tokerblue just opened a thread where he explains a new feature in the software called "sequence". This looks like self-programmed macros have been enabled again, so, you should be able to create those "speaker toggles" you have been talking about. It is very new though, so watch out for possible bugs!
http://www.avsforum.com/avs-vb/showthread.php?p=11545991#post11545991

This is good timing! My Lutron spacer switches come tomorrow and I need to program my new 720 to dim the lights on play and brighten up on pause! Man I love this remote! It's fun to tweak things and read how others are doing things.

I will see but what I really need is just that ONE TOGGLE.

I did try adding to the Activity Start Sequence a series of Sony, Menu, Settings, Down Down, Right, etc but the timing was really awful and I did not have the patience to run through all kinds of variations.

What is odd, is that I thought when I first tried the TOGGLE Speaker it actually worked. But was not consistent. When I tried creating another Activity, it did not work at all after that.

I wonder if I called their Tech Support, it that would help. I also would not mind if they could clone some of my activities a few times so I can tweak the COPIES and not mess up what I've got working now.

The five command limit for the new Sequence Command is probably a show-stopper. Trying it now to see if it works to some extent.

How do you delete a custom button you created for a raw command? I guess it's not totally necessary to delete - it's just in the interest of keeping the config clean.

...
What is odd, is that I thought when I first tried the TOGGLE Speaker it actually worked. But was not consistent. When I tried creating another Activity, it did not work at all after that.

I wonder if I called their Tech Support, it that would help. ...
If it used to work the way you want it, there is no reason it could not again. Tech support can be excellent, just try to keep things simple so that they understand exactly what it is you want. You may also have changed something that made a difference without realizing it, and this might include certain settings on the TV and/or cable connections.

Otherwise, you can create this toggle, depending on what the commands are to switch the sound on the TV off: on our TV, if we want to use audio out to send sound to an AVR ... in stereo only of course ... we have to turn the TV speaker off on the TV (as well as connect the appropriate cable). This requires a few button pushes. The same sequence of button pushes turn the TV speaker back off so the AVR goes silent and the TV speaker comes on. I can easily set up a macro to achieve this if I want to, and assign it to a soft button or elsewhere. That would be my toggle to do what you want.

In this example, if I don't turn the TV speaker to OFF, the toggle won't work correctly. Also, if I connect the setup differently, to get better sound for example, by connect by satellite/cable box directly to the AVR first, not the TV, the toggle would not work in the same way either. The first thing to do IMO is make sure you know how to do what you want "manually", back and forth.

The Speaker ON/OFF is quite well buried in the menu system. Meaning it takes more than FIVE button presses to get there.

From Memory but close:

Menu, UP (it is the bottom selection), Select, Down, Down, Down, Right, Up, Up, Up, Right, Down (or Up for ON or OFF).

Maybe I will consider pulling some RCA cables but the holes I drilled in the wallS and then the joists is getting fairly crowded at this point.

Or I can decide that I can MANUALLY press the Volume button up or down when I switch to this viewing mode. Too bad when using the MUTE button, there is an ICON displayed permanently on the TV screen.

the 720 is a remote that i'm considering, but i have a question involving my setup. all my equipment is in a armoire next to the tv. with my D* H20, i can enable the RF option and close the doors to the armoire and still control the STB. my new FiOS box is IR only (being installed today, so i can't confirm).

do i need something like an IR repeater to still be able to close the doors and maintain functionality? the 890 is an option, but i'm not digging the peanut shape of the remote. if it is the cost effective solution, it's probably the route i'll go, but i was wondering if there's a cost effective solution with the 720.

... all my equipment is in a armoire next to the tv. with my D* H20, i can enable the RF option and close the doors to the armoire and still control the STB. my new FiOS box is IR only (being installed today, so i can't confirm).

do i need something like an IR repeater to still be able to close the doors and maintain functionality? the 890 is an option, but i'm not digging the peanut shape of the remote. if it is the cost effective solution, it's probably the route i'll go, but i was wondering if there's a cost effective solution with the 720.
The 720 is IR only, so it would need an IR repeater to work with your equipment that is out of sight. There are options, but they are likely to be almost the same price as the cheapest 890 (I don't like the peanut shape either, BTW).
- Cheapest 720: $120 from Costco, when they have stock (still $155 on amazon, or ~$200 elsewhere).
- Hot Link Pro 6 device IR repeater: $80 on amazon.com (including shipping).
- Cheapest 890: about $220 from amazon.com (incl. shipping).

So it's six to one and a half dozen the other. The obvious decision seems to be the 890, but because of the peanut shape, I would still be tempted by the 720 and the repeater myself!

Is there an elegant way to go back to an activity after messing with a component by itself? For example, I hit the "Watch a DVD" activity, then while I'm watching, I decide to mess with some picture settings on the projector. So I hit Devices, then Projector and tinker as required. Now I want to go back to my DVD activity so I can use the DVD player controls and audio controls for my receiver. Right now I hit the "Activities" button then put my hand over the IR transmitter and hit "Watch a DVD" again :D

Is there an elegant way to go back to an activity after messing with a component by itself? For example, I hit the "Watch a DVD" activity, then while I'm watching, I decide to mess with some picture settings on the projector. So I hit Devices, then Projector and tinker as required. Now I want to go back to my DVD activity so I can use the DVD player controls and audio controls for my receiver. Right now I hit the "Activities" button then put my hand over the IR transmitter and hit "Watch a DVD" again :D

Hit Device again. :)
You should go back to 'actvities' mode

Hit Device again. :)
You should go back to 'actvities' mode

So if I'm in device mode and I hit "Devices" again it'll take me back to the activity and not just give me the list of devices? Interesting... I'll have to give that a shot! Thanks! :)

So if I'm in device mode and I hit "Devices" again it'll take me back to the activity and not just give me the list of devices?

You may have to hit Devices twice. If the first one does just return you to the device list screen, just press it a second time. I'm at work right now so can't confirm it, but i2k is definitely on the right track.

Oh, and I actually know where Regina, SK is. I was born, raised, and educated (Central Collegiate, which they probably tore down before you started school, & U of R) there.

You may have to hit Devices twice. If the first one does just return you to the device list screen, just press it a second time. I'm at work right now so can't confirm it, but i2k is definitely on the right track.

Oh, and I actually know where Regina, SK is. I was born, raised, and educated (Central Collegiate, which they probably tore down before you started school, & U of R) there.

Yep, Central's gone. Heard of it but don't even know where it was or when it was torn down. At the U of R almost daily tho (gym membership).

Thanks for the tips. I'll try em out tonite! :cool:

So if I'm in device mode and I hit "Devices" again it'll take me back to the activity and not just give me the list of devices? Interesting... I'll have to give that a shot! Thanks! :)
Or, alternatively, you may hit "Activities" twice - the same result.

Very cool.... thanks folks. I love this remote! Can't wait to get some IR dimmers and set up some 'macros' and impress the hell outta everyone :D

yeah def activites or device twice i think its one or the other.
LOL i did the hand covering thing for a while. and yes the 720 rocks

Does anyone know where I can find this remote at any Costco in or around Los Angeles? I can't find it anywhere and Amazon has it for $160. I want it for the $120 price everyone keeps talking about.

Does anyone know where I can find this remote at any Costco in or around Los Angeles? ...
Mo, I saw it the Los Feliz Costco (exit off the 5, south of where it intersects the 134 ... it's just east of Griffith Park and Hollywood) this weekend. They have had them in stock regularly, on & off, for a while now). I don't know if you can check stock by calling the store before you go there or not. Good luck!

Mo, I saw it the Los Feliz Costco (exit off the 5, south of where it intersects the 134 ... it's just east of Griffith Park and Hollywood) this weekend. They have had them in stock regularly, on & off, for a while now). I don't know if you can check stock by calling the store before you go there or not. Good luck!

I called, there out and they don't know when or if they'll get it back in stock.

Thanks Though

Can someone help me with something I'm obviously missing?

Ok, I have a Pioneer 5071 plasma and a DirecTV HD DVR (H20-100s). I have an activity which is "Watch TV" and it turns on the TV, changes it to the correct input, but doesn't turn on the HD-DVR. I have to hit the "Help" button, and when I tell it that the DVR isn't on, THEN it fixes it. This happens every time. What I am doing wrong?

More importantly, after this operation is completed, in the LCD screen, the only things I see are "Aspect", "List" and "Effect". I don't see any other DVR or TV function options. If I want, say, to use the TV's PIP function, I have to hit "Devices", then "TV" and find the right function. But if I want to change the channel on the DVR, I have to go back to "Watch TV", etc.

Is there a way to customize which device options you can control in the LCD screen when doing an ACTIVITY?

Thanks.

Is there a way to customize which device options you can control in the LCD screen when doing an ACTIVITY?

If you're using the web interface, click Customize next to the activity you want to change, then click "Change the behavior of buttons" then "Additional Buttons."

Can someone help me with something I'm obviously missing?

Ok, I have a Pioneer 5071 plasma and a DirecTV HD DVR (H20-100s). I have an activity which is "Watch TV" and it turns on the TV, changes it to the correct input, but doesn't turn on the HD-DVR. I have to hit the "Help" button, and when I tell it that the DVR isn't on, THEN it fixes it. This happens every time. What I am doing wrong?

More importantly, after this operation is completed, in the LCD screen, the only things I see are "Aspect", "List" and "Effect". I don't see any other DVR or TV function options. If I want, say, to use the TV's PIP function, I have to hit "Devices", then "TV" and find the right function. But if I want to change the channel on the DVR, I have to go back to "Watch TV", etc.

Is there a way to customize which device options you can control in the LCD screen when doing an ACTIVITY?

Thanks.

And for your first issue, try increasing the Inter Device Delay for the DVR.

I thought the interkey delay would solve this but no dice. My problem is that it takes a long time to complete the signal. For example, on my projector, I open the Menu then press Down, say, 4 times. It eventually gets there, but it's like Menu --> pause --> Down --> pause --> Down --> pause --> Down --> pause --> Down. I finish my part of the key presses in probably less than a second. It's like it's sending a 500ms signal for each key or something. I've got the inter-key set to 0ms, but no improvement. Options?

I thought the interkey delay would solve this but no dice. My problem is that it takes a long time to complete the signal. For example, on my projector, I open the Menu then press Down, say, 4 times. It eventually gets there, but it's like Menu --> pause --> Down --> pause --> Down --> pause --> Down --> pause --> Down. I finish my part of the key presses in probably less than a second. It's like it's sending a 500ms signal for each key or something. I've got the inter-key set to 0ms, but no improvement. Options?

You need to reduce the Inter-Device Delay also. They are added together in some circumstances. Reducing the number of repeats might also improve responsiveness

I just bought a 720. Have a Mac. When I hook up the 720 and try to logon (for the 1st time) the software unexpectedly quits.
Any suggestions would be appreciated.
Thanks
tim

You need to reduce the Inter-Device Delay also. They are added together in some circumstances. Reducing the number of repeats might also improve responsiveness

Still not very responsive. I'll keep trying tho. It may just be the directional buttons... I recall having to manually learn the IR for both my projector and receiver for some reason... everything else worked. I may set them back to default and get the IR's from the database.

Update: Got it fixed. Re-learned some IR's and adjusted the inter-key and inter-device settings to 100ms. All good!

what's the going rate for the 720 now? most places i've seen are $150+

what's the going rate for the 720 now? most places i've seen are $150+
The only place I've seen it cheaper is at Costco, $120, if you can find a store that has stock. The price includes a $50 instant sotre rebate, so the tax will be calculated on the full price.

The only place I've seen it cheaper is at Costco, $120, if you can find a store that has stock. The price includes a $50 instant sotre rebate, so the tax will be calculated on the full price.

They can be had on Ebay for less. If you're willing to bid & hope.

I got mine for around $100 delivered.

They can be had on Ebay for less. If you're willing to bid & hope.

I got mine for around $100 delivered.Same here -- I paid a few dollars over $100 delivered for a new one, still sealed in the blister-pack.

$119.95 here. Plus tax.

MOVING or KEEPING Favorites on the FIRST page of the LCD screen

I have my Tivo Activity setup. I had only what I will call 4 LCD-buttons and the last item was my TV Channel Favorites.

I decided to add the ThumbsUp/Down buttons along with the dedicated Tivo button into the lcd-buttons. That pushed my Favorite Channels to the 2nd Page. Since Favorites are added by the software in their own module, they were not visible in the Additional Buttons screen.

Is there a way to move or keep them on that FIRST LCD screen?

MOVING or KEEPING Favorites on the FIRST page of the LCD screen

I have my Tivo Activity setup. I had only what I will call 4 LCD-buttons and the last item was my TV Channel Favorites.

I decided to add the ThumbsUp/Down buttons along with the dedicated Tivo button into the lcd-buttons. That pushed my Favorite Channels to the 2nd Page. Since Favorites are added by the software in their own module, they were not visible in the Additional Buttons screen.

Is there a way to move or keep them on that FIRST LCD screen?

I had similar issue... I ended up calling level-2 support. They had to go edit the XML file on their server to make them "stick" on page one. Not a problem, other than the wait time to get level-2 on the phone. They told me that is the only way to get this feature enabled.

I had similar issue... I ended up calling level-2 support. They had to go edit the XML file on their server to make them "stick" on page one. Not a problem, other than the wait time to get level-2 on the phone. They told me that is the only way to get this feature enabled.

how long ago did they fix your favorite channel thing? because i have the same issue and both times i called level 2 in the past (at least a month or two ago) they said they couldn't fix it yet but were going to release an update that would fix that and another problem. but there hasn't been one yet

how long ago did they fix your favorite channel thing? because i have the same issue and both times i called level 2 in the past (at least a month or two ago) they said they couldn't fix it yet but were going to release an update that would fix that and another problem. but there hasn't been one yet

It was back in late April (early May?) shortly after I got the 720.

What other issues are you seeing?

It was back in late April (early May?) shortly after I got the 720.

What other issues are you seeing?


my favorites pushed back to the last page, and they said they couldn't fix it yet but it was a known problem and was hopefully supposed to be addressed in the next update (july) this was in late may early june, and i'm also having a sync issue, lots of 'null' something or other errors, its documented farther back in this thread

my favorites pushed back to the last page, and they said they couldn't fix it yet but it was a known problem and was hopefully supposed to be addressed in the next update (july) this was in late may early june, and i'm also having a sync issue, lots of 'null' something or other errors, its documented farther back in this thread

Hmmm... I guess there must have been some kind of software change since I called and had them get mine on page 1. Dunno. I've made a few modifications to commands since then, and nothing changed with the favorites, when I updated my remote. So, I'm guessing the hard-coding they did for me is still "stuck". I hope it doesn't break when the fix gets released.

Thanks for the response.

Can "Second level support" be contacted through email rather than waiting on the phone endlessly?

I'd like it fixed if possible.

I really do wish that I can store these files on my local computer and be able to save backups before playing with settings (and messing things up). Editing something like a file would be nice, too. I guess that I knew you went to a website for settings/setup but did not realize that you were perpetually TRAPPED there!

Thanks for the response.

Can "Second level support" be contacted through email rather than waiting on the phone endlessly?

I'd like it fixed if possible.

I really do wish that I can store these files on my local computer and be able to save backups before playing with settings (and messing things up). Editing something like a file would be nice, too. I guess that I knew you went to a website for settings/setup but did not realize that you were perpetually TRAPPED there!

I've always had to call them.

In reading the last few posts...my 720 got an update 2 weeks ago that seems to have given it added functionality that I didn't have before. Or at least I never noticed! Sort of like adding macros?? Anyone else notice this?

-t

Anyone else notice this?
Yep.

If you call support for "programming" help - what do they need to identify you or your account? I'm thinking handsfree from work while on hold but won't have the remote with me. The user id or email address or????

Thanks....

If you call support for "programming" help - what do they need to identify you or your account? I'm thinking handsfree from work while on hold but won't have the remote with me. The user id or email address or????

Thanks....

they need the s/n under the battery.

In reading the last few posts...my 720 got an update 2 weeks ago that seems to have given it added functionality that I didn't have before. Or at least I never noticed! Sort of like adding macros?? Anyone else notice this?

-t

Such as... details???? :)

anyone know if the update fixes the issue with Favorite channels being shown last in the list of soft buttons?

I had similar issue... I ended up calling level-2 support. They had to go edit the XML file on their server to make them "stick" on page one. Not a problem, other than the wait time to get level-2 on the phone. They told me that is the only way to get this feature enabled.

do you happen to have a case# from your call?
I am going to call support but It would be much easier to have them just reference your call notes stating how it was fixed, than tying to explain to level1, and level 2 support that they can in fact resolve this issue for. I know I will most likely get a clueless tech who will tell me that its a bug, and they can't fix it.

I'd like to add the PIP functions of my DVR , but i don't want the favorites bumped to the 2nd or 3rd page

If you call support for "programming" help - what do they need to identify you or your account? I'm thinking handsfree from work while on hold but won't have the remote with me. The user id or email address or????

Thanks....

Just your user ID.

They normally like you to test the changes while you're still on the line though, so it would be better if you could do it from home.

The only place I've seen it cheaper is at Costco, $120, if you can find a store that has stock. The price includes a $50 instant sotre rebate, so the tax will be calculated on the full price.

cool. i'll have to check ebay. i like the design of the 720 better than the 890, but i need an IR repeater to be able to close the doors on my a/v cabinet.

do you happen to have a case# from your call?
I am going to call support but It would be much easier to have them just reference your call notes stating how it was fixed, than tying to explain to level1, and level 2 support that they can in fact resolve this issue for. I know I will most likely get a clueless tech who will tell me that its a bug, and they can't fix it.

I'd like to add the PIP functions of my DVR , but i don't want the favorites bumped to the 2nd or 3rd page

yea.. just as i thought... the tech told me that the favorites moving was a known issue,a and there was no fix. i mentioned the procedure of level 2 support editing the XML file.. and he said he didn't know anything about that.
end of call :(

I had similar issue... I ended up calling level-2 support. They had to go edit the XML file on their server to make them "stick" on page one. Not a problem, other than the wait time to get level-2 on the phone. They told me that is the only way to get this feature enabled.

steve,
you seem to be the only one here who had this issue fixed. can you enlighten us on exactly what you said to get to level2 support , and have them actually fix this.

because everyone else is getting denied, and being told its a known issue, and they can't do anything.
We really need your previous case number to give to the tech, or some more detail around what you said to them, to fix this annoying favorites bug.

you are having the same "favorite channles" issue as everyone else right? if you add more than 6 soft buttons to the activity, it bumps your favorites to the last slot on the 2nd , 3rd, 4th etc.. page?

steve,
you seem to be the only one here who had this issue fixed. can you enlighten us on exactly what you said to get to level2 support , and have them actually fix this.

because everyone else is getting denied, and being told its a known issue, and they can't do anything.
We really need your previous case number to give to the tech, or some more detail around what you said to them, to fix this annoying favorites bug.

you are having the same "favorite channles" issue as everyone else right? if you add more than 6 soft buttons to the activity, it bumps your favorites to the last slot on the 2nd , 3rd, 4th etc.. page?


Yes. Same issue.... long time ago and I don't know what the case was. It was a 20 minute phone call (after about 30 minutes of hold time) to get it done. Like I siad, the level-2 guy was great & fixed it by editing some XML code there.

I'm pretty sure I posted this, giving Kudo's to the level-2 tech in thsi thread. Perhaps you can find it there.

I've been playing with the 720 since the FED-X guy dropped it off at my door this afternoon. As you read above, I had it set up and running just fine within 2 hours of taking it out of the box!!!

Since then I've been tweaking things a bit, to suit my needs & likes. In doing that, I had to call level 2 support to ask a question that I already knew the answer to - but, hoped they would be able to "fix" the problem (feature request, actually).

I wanted the favorite channel menu to come up as the default screen when using the "Watch Cable" activity that I set up. As I thought, there is no way for a user to do that. Nor, is there a way for level 2 to edit the XML code on the back end to make that happen. But.... they were able to edit the XML code to make the top-right menu button assigned to "Favorite Channels". This was more ergonomic to me, than its default position on the top-left.

I'm planning on going through some other functions tomorrow, and sending a list to the guy at level 2 to edit, and rearrange - putting things where I want them, rather than in alphabetical order, which appears to be the default placement. I want the most used functions to be on the 3 right hand buttons, on each screen. This way I don't have to reach over the display to get to the buttons on the left so often. Just my personal preference.

Next, I added an activity that I called "Watch DVR Recordings". This sets things up so that the DVR content menu is on the screen at power up, or function change. That allows anyone to walk up to the remote, hit that activity, and start watching DVR recordings. Pretty intuitive on how to do this.

I have a Denon 2807 AVR where I have customized the User 1, 2 & 3 presets for TV, DVD and Radio. I have the exact settings I like to use for each of those modes stored in the respective preset. The default 720 set up, doesn't select them. I had to go modify the activity, to activate User 1 for TV, User 2 for DVD and User 3 for Radio. Again, very intuitive.. and after setting the appropriate delays - each preset is called up for its activity. Piece of cake!!!

The battery life seems like it will not be a problem. I only charged it up for about 10 minutes, and it's been running all day, with HEAVY use, as you might guess, from setting things up and trying them out over and over.

I personally like the version 7.x software MUCH better than the web interface. There is NO difference in functionality between the two, other than the desktop seems to run faster on syncing to the remote, and it looks and feels much nicer. And, the two are interchangeable. I made some edits on the web interface, and when I quit that and fired up the desktop version, everything was there. I even asked the level 2 guy about that, and he said "feel free to use either one, the data lives on our servers, and both poll the server for it."

I read here where some folks had problems, or concerns about the quality of support. Based on my one and only experience (so far) I can tell you that the person I spoke with - Dean - was just fantastic!!! He edited the XML code for me, and offered to customize the other buttons as I described before. I told him there could be about 25-35 changes. He said that would not be a problem; he'd be glad to do it. He took me through some of the advance settings, and explained how to set up additional activities, to customize the remote for individual family members. All in all, it was worth the wait to get to him!!! Now... level 1 was COMPLETELY WORTHLESS!!!! That guy was clueless, basically just a clerk to take my user information, and verify ownership. Even that task seemed monumental for this nit-wit. But, serious kudo's to Dean at level 2.

Anyway, for the most part, I have the 720 about 99% customized, and it appears to work flawlessly. Maybe I have low expectations, but this thing works great. I have a fairly complex set up - no, I don't dim lights, draw curtains, lower screens, or flush the toilet... but, getting all my AV gear set up the way I want it, for each activity I want, is exactly why I bought this thing.

It was fun learning how this remote works, tweaking it, and seeing the changes take place, and doing it over again for something else. Quite a positive experience. No frustrations... AT ALL!!!

Based on less than 1 day of use, tweaking, use, retweaking, use... it has more than exceeded my expectations.

In fact, I'm kind of sad that I am done setting it up :)

-steve

thanks steve, went back and found your post (copied above) .. it doesn't exactly describe the problem of the favorites being bumped off to another page though.. thats why i must have missed it..

now i just need to figure out how to skip past level 1 and get to a level 2 tech who knows what he is doing..
Do you have the level 2 tech "Dean" email address by chance?

thanks steve, went back and found your post (copied above) .. it doesn't exactly describe the problem of the favorites being bumped off to another page though.. thats why i must have missed it..

now i just need to figure out how to skip past level 1 and get to a level 2 tech who knows what he is doing..
Do you have the level 2 tech "Dean" email address by chance?

DEAN!!!! Yea, that's it. Sorry, I had a brain fart. Well, that and I am in meetings all day here in St. Louis (so I shouldn't be doing this - LOL).

Nope... no contact info for the guy. On any repeat calls, I just asked then to connect me with Dean... Not sure if I had a case number (probably did, but I know I didn't save it)... but, if you are persistent, they will find him for you :)

Can one of the more advance techies help me here. I am using a directv HR20
I have a Harmony 720 and would like to program a macro to turn on/off Closed Captioning via a macro. The problem is that Harmony only supports 5 button press max on macros. By my count, I have to hit 18 presses to turn on or off the Captions and exit the menu. Is there a discreet code hidden somewhere that will allow any bypassing of the menus and get to CC on/off quicker?
Here is what I am doing to get there
Menu, up, select, down, select, down, down, down, down, down, select, up, right, select, select, down, select, exit, exit.

edit:
I got harmony to make me a FOUR button macro (I know 20 presses is a bit much!), I am convinced that they could easily make me a function on the remote in which it would run macros 1-4 in sequence without me having to press cc1, cc2, cc3, cc4. Any one have any idea how to create an internal remote sequence?

I went to pick one of these up at Costco today, but they didn't have any. Ugghh! Instant gratification failure. Any recommendations for online sources at similar prices?

http://www.costco.com/Browse/Product.aspx?Prodid=11121630&whse=BC&topnav=&browse=&lang=en-US&s=1

I went to pick one of these up at Costco today, but they didn't have any. Ugghh! Instant gratification failure. Any recommendations for online sources at similar prices?

I got mine on e-bay... insta buy about $100 delivered.

Thanks - however, I am looking for something similar to that price minus the Costco in-store $50 instant rebate.

Steve - thanks for your input. I've been watching the bay...but nothing below $150 delivered so far on insta buy. I'll keep my eyes open there, just wondering if there are any reliable online retailers too.

Steve - thanks for your input. I've been watching the bay...but nothing below $150 delivered so far on insta buy. I'll keep my eyes open there, just wondering if there are any reliable online retailers too.
Amazon have been the best I have seen recently, but their price only dipped below $150 once that I noticed, and not by much. Remember though that you may not get charged sales tax by amazon.com (I usually don't). If you're not in a big hurry, things could get hot price wise during the holiday season. Also, keep an eye on Costco: my local store has been stocking them a few weeks, then running out for a few weeks, on and off for most of the year.

I went to pick one of these up at Costco today, but they didn't have any. Ugghh! Instant gratification failure. Any recommendations for online sources at similar prices?

That's a bummer. My Costco (Nashua, NH) still has 2 boxes of them left and the instant rebate is still posted. I'm not sure how much shipping would be, but if I can help you out, let me know.

Kex - I need a fix to my four remote situation bad. Three Sony components plus the Moto/Comcast DCT3416, but off course none of the remotes do all the functions - even Sony to Sony. Waiting until the holidays would require EXTREME sacrifice :)

BSTNFAN - Thanks for the offer. I'll calculate the shipping and see if I could make it work. If so, I'll PM you.

I just hate to think I'll give in and go to Walmart/Target and pay MSRP...all for that instant gratification.

...
I just hate to think I'll give in and go to Walmart/Target and pay MSRP...all for that instant gratification.
Don't pay more than costco.com (online): their price usually includes shipping (and amazon.com is cheaper anyway: just no bricks & mortar returns possible). You are going to loooove this remote once you put those other four away in a drawer ... and make sure you do, or you'll just confuse the Smart State Managment!

How nice of BSTNFAN to offer to help, BTW. What a guy (or gal!).

Went with ~$150 delivered from the bay. Immediate gratification since I pulled the trigger. I did hold the 1000, 890, 880, and 550 today at BB. I agree the buttons on the 880 and 890 don't feel as "normal" as the 550/720. As much as I love the touchscreen GUI look (I design touchscreen GUIs at work), there is no way I would use one as a remote. Something about feeling the buttons - same goes for the iPhone/HTC realm.

Hi folks...as always another educating thread on these forums.

Just wanted to add my 2 cents. Just picked up a 720 2 days ago at Sears due to reading the input on this thread. I am very very happy with this remote. Programming was a snap but I was used to it because I also have a 659 which I was also happy with but the lcd screen seems to be dying after about 5 years of use.

Controls

Panny 42" plasma
onkyo 705
panny dvdr w/ hard drive
motorola comcast box 6412
ps3 (well I have one)

Been years since I tweaked anything on my 659 and the new setups seem to automatically put much more useful items on the softkeys for operation.
What I really love about the 720 is its very easy to read (got rid of the background icons...just text) in light and dark conditions. My 659 was always hard to read for me with the black text on grayish white background.

By the way got it it at Sears because as someone else stated I am one who wants instant in hand gratification once I decide on something. Realize I could have probably got it cheaper online/auction etc but that was my only "in hand" option since nobody seems to have these units anymore. For anyone who cares I took a printout of the costco online price into Sears who wanted $199 msrp but they matched the $179 costco price no questions asked.

Is anyone controlling a video processor with the 720, specifically a Lumagen Radiance XD?

has anyone else resolved their favorite channels problem?

Don't pay more than costco.com (online): their price usually includes shipping (and amazon.com is cheaper anyway: just no bricks & mortar returns possible). You are going to loooove this remote once you put those other four away in a drawer ... and make sure you do, or you'll just confuse the Smart State Managment!

How nice of BSTNFAN to offer to help, BTW. What a guy (or gal!).

Costco dont forget has the best warranty..it is for life of your membership...I doubled checked

I walked into mine today and happen to see one out(only one I saw) and it was $120 AR(but tax is on pre-rebate price)


I love the way this looks and button feel seemed better after trying the 880 at BB

So is the 880 better than 720?????

So is the 880 better than 720?????

Same remote, different presentation AFAIK.

...
So is the 880 better than 720?????
Two extra soft buttons, that's all, I think.

Two extra soft buttons, that's all, I think.

and that goofy, uncomfortable peanut shape, so imho its worth losing the 2 soft buttons for a more handleable remote XD

Last 3 posts sum it up perfectly. It was a no brainer for me to choose the 720 over the 880.

thanks guys..charging the 720 as we speak

I am having issues with my Directv HR20 that prevent me from wanting to turn it "off" each time I hit the Power Button on the Harmony. How can I disable OFF for just the one device? I got it to work when switching activities, but not for the main off button.

Last 3 posts sum it up perfectly. It was a no brainer for me to choose the 720 over the 880.

Does the 880 have IR capability? That could make a difference to someone who needs it.

Does the 880 have IR capability? That could make a difference to someone who needs it.

i'm thinking you mean RF, and no i don't believe it does, thats the 890

Does the 880 have IR capability? That could make a difference to someone who needs it.
I presume you meant RF? A universal remote without IR capability would be a strange beast indeed! The 880 is IR only. The 890 is IR & RF with an included extender base unit (about $230, $100 more than the 880, on amazon.com).

i'm thinking you mean RF, and no i don't believe it does, thats the 890

I screwed that one up! Thanks for answering the point, though.

I presume you meant RF? A universal remote without IR capability would be a strange beast indeed! The 880 is IR only. The 890 is IR & RF with an included extender base unit (about $230, $100 more than the 880, on amazon.com).

You too!

Hi Everyone,

Just got a 720 off of E-bay and have most of my activities set up.

One question - I have a 360. When I went through the orignial install, it said the remote couldn't be used to control the 360 directly and that I would need to purchase a seperate IR package or something like that. Is this true?

What do I need to do on the 720 remote to turn on the XBOX and get the game functionality working?

Thx

I don't have a 360, but other posts indicate the remote should work with the 360. You should check to ensure you configured the remote properly.

When you set up the device did you indicate it was an Xbox 360, and not just an Xbox? Because I believe the old Xbox's did not have built in IR, which may be why you are receiving that message.

One question - I have a 360. When I went through the orignial install, it said the remote couldn't be used to control the 360 directly and that I would need to purchase a seperate IR package or something like that. Is this true?

What do I need to do on the 720 remote to turn on the XBOX and get the game functionality working?

You don't need anything extra. I've got a 360 and it controls it just fine. I don't recall getting that message, but I set mine up months ago.

I am having issues with my Directv HR20 that prevent me from wanting to turn it "off" each time I hit the Power Button on the Harmony. How can I disable OFF for just the one device? I got it to work when switching activities, but not for the main off button.

Under "Power settings" for the Device, select "This device has no power buttons"

I am planning on getting a 720 soon. I have a Motorola DCT6416 and understand I'll be able to use 30 second skip forward with the remote. Will I be able to link a series of 30 second skips together, say 30 of them, to get a 15 minute skip ahead? Or will this be limited to just 4 or 5 together as a maximum number of steps for a Macro?

Logitech calls their macro function a "Sequence". Currently each sequence is limited to 5 commands and the remote can store 10 sequences.

So I should be able to program a 2 1/2 minute skip anyway. Thanks for the info.

Went home for lunch and my 720 arrived via FedEx while I was there. Fast setup and all my default activities worked without a hitch. I'll be tweaking tonight. So far I'm very impressed!

I'm loving this remote. I downloaded the favorite channel icons from the link posted previously in this thread. I'm glad someone went to the trouble to assemble all those graphics.

However, their aspect ratio did not seem correct when uploading via the website interface (stretched/distorted look). The original graphics files are 64px wide by 32px high. So I (a) determined the image dimensions via the HMTL code in the page [64 x 40]and then (b) added the extra "white space" in Fireworks and (c) proceeded with the icon upload/remote update process. They look correct in the web interface, but still seem distorted on the remote and I'm wondering if I have the correct dimensions (64 x 40).

Anybody know the actual dimensions? Am I being too picky?

Those "favorite channel icons" were made for a different remote (880 maybe?).

Exactly - so I'm trying to work out the dimensions for everything on the 720. I'll go thru the trial and error, but if someone has already been through it I'd love to save some time.

Exactly - so I'm trying to work out the dimensions for everything on the 720. I'll go thru the trial and error, but if someone has already been through it I'd love to save some time.

according to the info on the Harmony software when you add an image...

For optimal results, use a .jpg with the following image dimensions:
Width: 64 pixels
Height: 32 pixels

Your image will automatically be adjusted to meet these requirements.

The maximum file size is 160 KB.

They look ok on mine, but I'm not all that picky about it.

Exactly - so I'm trying to work out the dimensions for everything on the 720. I'll go thru the trial and error, but if someone has already been through it I'd love to save some time.
Try 64 x 42. :)

Just out of curiosity, has Anyone gotten their 720 or other Harmony remote to work with Windows Vista Media Center? I have my 360 that I used to connect to the back bedroom PC as a media center extender as well as the original 360 remote.

How do I go about progamming the Harmony to do this?

Would I need to have an activity that turns on the X-BOX, then does some special commands to get into Media Center?

New tabs in set-up for programming buttons, etc. This unit rocks!

New tabs in set-up for programming buttons, etc. This unit rocks!

sadly, the new software update still does not fix the Favorite Channels issue where it gets bumped to the last slot in the soft button menu :(

New tabs in set-up for programming buttons, etc. This unit rocks!

what version you have? i'm still showing that 7.3.2.5 from the beginning of sept as the most current, firmware 4.2 i believe

what version you have? i'm still showing that 7.3.2.5 from the beginning of sept as the most current, firmware 4.2 i believe

Funny, I am showing that too. I have a message on my sign on page that says:

"October 16, 2007 - New Harmony Update. Additional Features and Enhancements".

I went ahead and did the download and there is some visual difference to at least one of the pages. I just purchased this a couple of days ago and loaded the program from the disk. I wonder if I just didn't get the upgrade at the time. Yet, I don't think that would explain the message on the sign on page.

I like the improvements. Gonna have to try out some "sequences."

can ya find the 'about' screen when you have the program running and tell us what version it says it is


Funny, I am showing that too. I have a message on my sign on page that says:

"October 16, 2007 - New Harmony Update. Additional Features and Enhancements".

I went ahead and did the download and there is some visual difference to at least one of the pages. I just purchased this a couple of days ago and loaded the program from the disk. I wonder if I just didn't get the upgrade at the time. Yet, I don't think that would explain the message on the sign on page.

I looked and can't seem to find an "about" screen. When I updated the remote, it shows the 7.2.3.5 and 4.1.0 firmware. I tried to copy and paste but couldn't copy off of the site, as it does list the improvements when you click on the notice of the Oct. 16 update. If you can give me some direction, I'll try again.

From the FAQ page... cut-n-paste
---------------------------------

October 16, 2007 - New Harmony Update. Additonal Features and Enhancements.


The web interface for the Harmony remote client was updated on October 16, 2007. With this update, the Harmony Remote team is pleased to announce a list of new features and enhancements.
Features

1. Device power-on reordering.

It is now possible to specify the order in which the Harmony Remote powers on your devices for each activity.

2. Automated add multi-zone device setup.

If you own a multi-zone AV Reciever or amplifier, the Remote Control Software will automatically step you through the process of configuring the multi-zone device.
Enhancements

1. Improved add devices wizard.

The interface for adding a new device to your account has been improved and made more user friendly.

2. Improved model matching.

New model detection methods have been implemented to ensure Remote Control Software recognizes the model of the device you are trying to add.

3. Improved similar device matching.

4. New button customization interface.

The button mapping page has now adopted a tabular look and feel for navigating between standard and additional buttons. It is also much easier re-order buttons as they appear on the LCD screen with this new interface.

5. New favourite channel interface.

The new favourite channel interface makes it much easier to customize favourite channels on your Harmony Remote.
FAQID=1163

i tried to find the power ordering thing and couldn't see it anywhere, apparently the 'new software' is only for online, not the 'standalone' program

I'm showing 7.3.0 and firmware 4.2 FWIW. I'm using the software and not the web interface. Power Options are in Activity (Watch Blu-ray, for example) and in the radio button on the bottom: "Review the order in which devices are powered on."

Just purchased the 720 yesturday and am wondering how to make the favorite channel switching faster. I have read that Inter Device Delay will so the trick, but I can't seem to find it. How would one get to this page on the site? What setting is the fastest? Thanks for all the help.

aloha, Derrick

Is there any way to use a Sequence (or another method) to have my arrows key switch while maintaining the same activity? For example, I want to make receiver adjustments sometimes and would like my arrows/ok/up/down to switch from the HDTV or player (Blu-ray, HDDVD, or DVD) to the receiver, so I can select receiver options)...

Not that I am aware of, easiest way would be to just go to the device controls within the harmony, then hit the top center silver bar 2x to go back to your activity.

Has anyone figured out how to get a Favorite Channel list on the remote for XM Radio? Is this even possible?

Is there any way to use a Sequence (or another method) to have my arrows key switch while maintaining the same activity? For example, I want to make receiver adjustments sometimes and would like my arrows/ok/up/down to switch from the HDTV or player (Blu-ray, HDDVD, or DVD) to the receiver, so I can select receiver options)...

just push the device key, select your receiver, scroll for the options you want, hit devices again to go back to the activity

or you can setup custom soft buttons to do the specific functions you want to do

Has anyone figured out how to get a Favorite Channel list on the remote for XM Radio? Is this even possible?

I do favorite channels for the digital music over Comcast. Pretty much the same as for TV favorites. Go to remotecentral.com and grab the icons for the music stations, and the set up is straight forward.

If I got XM through the television, I know that I could set up the Favorites. However, I use a separate XM receiver for the XM radio channels. On the Harmony, it doesn't seem to allow you to set up Favorites unless there is a TV involved. Anyone found a way around this?

If I got XM through the television, I know that I could set up the Favorites. However, I use a separate XM receiver for the XM radio channels. On the Harmony, it doesn't seem to allow you to set up Favorites unless there is a TV involved. Anyone found a way around this?

So when you add the XM device (sat receiver) to your device list, and then try to program it, it doesn't have the tab for favorite channels?

Let me know the make & model of your XM receiver, and I'll check it out on my set up. I remember setting up an AVR with built in XM receiver for a friend, and we were able to use the favorites.

We had to add the device, then create a "Listen to Music" activity, using that sat receiver and the AVR.

The Favorites list doesn't show up when I try to edit the settings. The Favorite channels list only seems to come up when I edit TV settings.

I have the Delphi SkyFi2 and Home Kit hooked up to an old Sony receiver. I am getting the new Denon 3808CI receiver this week and I was hoping to fix up the favorites for XM radio. The new Denon receiver is an XM-ready receiver and I've already purchased the XM mini-tuner and kit. I was hoping to have the favorites set on the Harmony before setting up the Denon.

Anyway, I guess I'll wait to get it and then fiddle with the new equipment. However, I am not too optimistic because if the Harmony isn't showing XM Favorites now, I don't see why it would later with a different AV receiver.

Thanks to all here! This string is perhaps the best resource for this remote on the net.
My old MX500 is finally loosing it's spot on the chair - happy trails ;)

I love this remote. I picked it up for $50 at Target on clearance a few months ago and its been a godsend.

Anyway, my question is, I'm trying to figure out a way to get this to work with my PS3. I've gotten a PS2/PS3 controller adapter and my old PS2 remote IR reciever hooked to it. And that allows me to control movies on the PS3 with my old PS2 remote.

So now I just need to know how to program my 720. Is there any way to get the functions from the offical Sony BR remote to work in this manner? Or will I have to set it just like the PS2 remote? Right now the PS2 remote actually only works with the buttons assigned to those on the regular controller (X,O,R1,etc) and not the actual Play, Pause, and the like. But that's still a lot better than using the gamepad.

I'm still pretty green on the more advanced features of the thing. I pretty much just plugged in my component model #s and everything works like a charm, so I'm not real knowledgable about custom programing.

Any advice would be appreciated.

I love this remote. I picked it up for $50 at Target on clearance a few months ago and its been a godsend.

Anyway, my question is, I'm trying to figure out a way to get this to work with my PS3. I've gotten a PS2/PS3 controller adapter and my old PS2 remote IR reciever hooked to it. And that allows me to control movies on the PS3 with my old PS2 remote.

So now I just need to know how to program my 720. Is there any way to get the functions from the offical Sony BR remote to work in this manner? Or will I have to set it just like the PS2 remote? Right now the PS2 remote actually only works with the buttons assigned to those on the regular controller (X,O,R1,etc) and not the actual Play, Pause, and the like. But that's still a lot better than using the gamepad.

I'm still pretty green on the more advanced features of the thing. I pretty much just plugged in my component model #s and everything works like a charm, so I'm not real knowledgable about custom programing.

Any advice would be appreciated.

did you try adding a ps2 gaming device? it could have it listed along with the programming codes for what play, stop, pause, etc should be, i'd be interested to know what the result is because i'd prolly get a ps3 someday

Day late and a dollar short I guess as this forum has been around for awhile but I just wanted to say this remote is the coolest thing I could have purchased to round out my HT setup. I would strongly suggest to anyone that this is the way to go...on another note it is now $120.00 at my local Costco (Tucson, AZ). I also purchased the ASTAK wireless security cameras and they are being run with the remote as well, GOTTA LOVE COSTCO. I gotta say this is my second one the first wasnt charging correctly but Costco took it back, the only other problem I have is it does too much, now I gotta go and buy the maestro dimmer...

Tried to search but couldn't find the answer. Has anyone figured out how to program OTA subchannels (ex. 11-1) into the 720?

Day late and a dollar short I guess as this forum has been around for awhile but I just wanted to say this remote is the coolest thing I could have purchased to round out my HT setup. I would strongly suggest to anyone that this is the way to go...on another note it is now $120.00 at my local Costco (Tucson, AZ). I also purchased the ASTAK wireless security cameras and they are being run with the remote as well, GOTTA LOVE COSTCO. I gotta say this is my second one the first wasnt charging correctly but Costco took it back, the only other problem I have is it does too much, now I gotta go and buy the maestro dimmer...
Good stuff mate!

did you try adding a ps2 gaming device? it could have it listed along with the programming codes for what play, stop, pause, etc should be, i'd be interested to know what the result is because i'd prolly get a ps3 someday

I love this remote. I picked it up for $50 at Target on clearance a few months ago and its been a godsend.

Anyway, my question is, I'm trying to figure out a way to get this to work with my PS3. I've gotten a PS2/PS3 controller adapter and my old PS2 remote IR reciever hooked to it. And that allows me to control movies on the PS3 with my old PS2 remote.

So now I just need to know how to program my 720. Is there any way to get the functions from the offical Sony BR remote to work in this manner? Or will I have to set it just like the PS2 remote? Right now the PS2 remote actually only works with the buttons assigned to those on the regular controller (X,O,R1,etc) and not the actual Play, Pause, and the like. But that's still a lot better than using the gamepad.

I'm still pretty green on the more advanced features of the thing. I pretty much just plugged in my component model #s and everything works like a charm, so I'm not real knowledgable about custom programing.

Any advice would be appreciated.

I just bought this, and discarded the remote in the package, and used the 720. -->Nyko Blu Wave Remote (http://www.amazon.com/PlayStation-3-Blu-Wave-Remote/dp/B000R5H7KE)

for $16.99, it works perfectly.. only drawback is you cannot turn the system on or off.. only the original Bluetooth remote or a controller can

amazon linky no worky

but that sucks power can only be controlled by bluetooth, maybe there will be a firmware update in the future to help with that

amazon linky no worky

but that sucks power can only be controlled by bluetooth, maybe there will be a firmware update in the future to help with that

ok, i fixed the link.. sorry bout that

Just purchased the 720 yesturday and am wondering how to make the favorite channel switching faster. I have read that Inter Device Delay will so the trick, but I can't seem to find it. How would one get to this page on the site? What setting is the fastest? Thanks for all the help.

aloha, Derrick

Click on the Devices Tab, Click on the Settings Button for the Device (i.e. Sat Receiver), Select the Adjust the delays (speed settings) option, Click Next. Inter-Device Delay option is the last one.

For my DirecTV H20-100, I changed that setting to 100ms from 500ms. I speeds up the numbers being sent, but for Enter/OK (the last command) there is still a delay. I just have not taken the time to change other settings yet.



.S

i'm just pissed they haven't corrected the Favorites Channels problem yet..

they have promised a fix since July, and still nothing

Tried to search but couldn't find the answer. Has anyone figured out how to program OTA subchannels (ex. 11-1) into the 720?

I just configured the '*clear' button on the bottom left to use the 'dash'
for my receiver, works great. Your device needs to have that option of course or you need to have the Harmony 'Learn' it.


.S

At work and don't have time to read all 1,500+ posts on this thread.

I love my 720, but am getting ready to FINALLY hide all my components in the abandonded furnace closet next to my HDTV. I'm looking for feedback for a good IR blaster for this purpose.

I'll be running all the cabling for my 4-6 components (haven't decided if the Wii and PS2 will be in the closet or out) in the walls/under the house, and am looking at about 14' of cabling in the walls.

Does anyone have any advice on the blasters? I've looked at the Hot Link XL and the Powermind versions, and read the mentions on threads here. Any users with opinions and/or advice on either of these units or an alternative?

Thanks in advance!

I just ordered a couple of MIR600's that I will use to control lighting in the room. I see that they are supported on the 720, although I didn't install & test yet. But, I have the basic codes programmed into the 720.

I know that they all operate off of one IR code, thus whatever command you send to one, it goes to all of the dimmers. That shouldn't be a problem, as I only have a couple of "scenes" that I would use: All on. All off. And one off, the other dimmed very low. I'm guessing I can set up the "scene" on each dimmer separate, such that when I send the "scene" command, it will turn the one off and dim the other. That would be my only needs.

Does anyone have any experience with these dimmers? I'm looking for best practices, suggestions for programming into activities, etc.

Thoughts & suggestions welcome.

Thanks!

Anybody else having issues with their Harmony 720 from Costco? I noticed a couple of people mentioning having issues a while back.

I've now gone through 2 remotes. The first worked fine for one night but then the LCD screen crapped out shortly after that. I just picked up a replacement two days later and this one doesn't charge when place on the cradle. The light on the cradle doesn't turn on and there is no sound notifying you that it's charging.

If this remote weren't such a POS, it would be awesome. :(

Anybody else having issues with their Harmony 720 from Costco? I noticed a couple of people mentioning having issues a while back.

I've now gone through 2 remotes. The first worked fine for one night but then the LCD screen crapped out shortly after that. I just picked up a replacement two days later and this one doesn't charge when place on the cradle. The light on the cradle doesn't turn on and there is no sound notifying you that it's charging.

If this remote weren't such a POS, it would be awesome. :(



Picked mine up a few days ago from Costco, quick to setup and no issues (except the Favorite Channel Button one)....



.S

At work and don't have time to read all 1,500+ posts on this thread.

I love my 720, but am getting ready to FINALLY hide all my components in the abandonded furnace closet next to my HDTV. I'm looking for feedback for a good IR blaster for this purpose.

I'll be running all the cabling for my 4-6 components (haven't decided if the Wii and PS2 will be in the closet or out) in the walls/under the house, and am looking at about 14' of cabling in the walls.

Does anyone have any advice on the blasters? I've looked at the Hot Link XL and the Powermind versions, and read the mentions on threads here. Any users with opinions and/or advice on either of these units or an alternative?

Thanks in advance!

After doing research and reading through many many threads, I went the Hot Link Pro Route...

http://www.amazon.com/Remote-Control-Booster-System-8225P/dp/B00023JJV6******pd_bbs_sr_1/002-0846618-5134435?ie=UTF8&s=electronics&qid=1193843921&sr=8-1


There is one on ebay now and I was the first to bid, but after looking at the past ebay sales $'s for it, I decided on purchasing a new one through Amazon's site for a little more $.



.S

After doing research and reading through many many threads, I went the Hot Link Pro Route...

http://www.amazon.com/Remote-Control-Booster-System-8225P/dp/B00023JJV6******pd_bbs_sr_1/002-0846618-5134435?ie=UTF8&s=electronics&qid=1193843921&sr=8-1


There is one on ebay now and I was the first to bid, but after looking at the past ebay sales $'s for it, I decided on purchasing a new one through Amazon's site for a little more $.



.S

Pretty much where I am leaning. Thanks for the input.

Hi

If a person had a viewsat ultra and wanted to configure a harmony 720 remote to work with it how would these 2 functions get programed;

On the Viewsat remote there is a key to swtich to music channels- how would that get programed. the key is just below the 7 in the number pad section.

also - when in "info" mode on the ultra remote you can click F2 to get a themed program guide- how would that get programed on the harmony

The 720 works very well with all the Ultra controls and with the above 2 functions covered there would be no need to use the actual ultra remote. That would be a good day indeed.

If the key isn't available from the Harmony DB, you could manually try to learn it.

This remote rocks. Everything works very well and you can tweak functionality until your eyes fall out of your head.

I wanted to be able to control the room's main lights, so I tracked down an IR dimmer on eBay. It's a 3BM Smart Switch (http://www.3bms.ca/product.htm). I thought I may need to get some sort of IR blaster thing as well, since my screen is in front of me, my AV equipment beside me and the light switch behind me at the back of the room. Much to my surprise and delight, the dimmer switch has a super strong IR receiver... or something like that, because no matter where my 720 is pointing, the lights work perfectly. So, if anyone is looking for a fairly cheap IR dimmer that works very well from anywhere in the room, check this one out. ;)

Anybody else having issues with their Harmony 720 from Costco? I noticed a couple of people mentioning having issues a while back.

I've now gone through 2 remotes. The first worked fine for one night but then the LCD screen crapped out shortly after that. I just picked up a replacement two days later and this one doesn't charge when place on the cradle. The light on the cradle doesn't turn on and there is no sound notifying you that it's charging.

If this remote weren't such a POS, it would be awesome. :(

I just got my third remote from Costco. So far, so good. Only thing I noticed wrong about this one is that the little rubber cap for the USB port on the front of the remote is missing. Oh well, I can deal with that.

For a $120 remote control, you'd expect Logitech could invest a little bit of that money into quality control... :rolleyes:

anybody having trouble with this remote and the HD/DVDR box from Verizon FIOS after the guide upgrade

I can not get the box to respond..I just had verizon change out the box and same issue with the new box

anybody having trouble with this remote and the HD/DVDR box from Verizon FIOS after the guide upgrade

I can not get the box to respond..I just had verizon change out the box and same issue with the new box

prolly need to call harmony support, they might know of a fix already or need to know that somethings hinky with the new boxes

prolly need to call harmony support, they might know of a fix already or need to know that somethings hinky with the new boxes

well..I deleted the Motorola set top box..reinstalled and for now it is working but I am not optimistic..clearly the new programming guide is an issue..software changes have lead to many of the boxes just failing according to the Verizon tech...hopefully it will be ok...if not I will alert Harmony support and see what happens

I recently got a 720 and have everything working pretty good, but would like to know how to add favorite channels along with channel icons. i have already downloaded the icons i just don't see an option for setting up that activity

Not to dismiss the prior question - I don't have an answer - but I do have a question.
I just got the Toshiba HD-A2 HDDDVD player and set it up to work with the 720, but I don't like a couple of things and don't know how to change it. I want the Watch DVD button to power on my AVR and TV (which have descreet ons so it does not turn them off if they are already on) but I want to have it hit PLAY on the DVD player as 99% of the time I will have just loaded the DVD in the player and it's already on - and play works as a descreet on anyway. How can I tell the 720 to do this?

Under "Activity options" for the "Watch DVD" activity there is an option for "Play on enter". Set this to "Send Play".

I recently got a 720 and have everything working pretty good, but would like to know how to add favorite channels along with channel icons. i have already downloaded the icons i just don't see an option for setting up that activity

Select "Settings" for the activity that has your cable box/satellite. There should be an option in the list of radio buttons to "set up favorite channels"

Not to dismiss the prior question - I don't have an answer - but I do have a question.
I just got the Toshiba HD-A2 HDDDVD player and set it up to work with the 720, but I don't like a couple of things and don't know how to change it. I want the Watch DVD button to power on my AVR and TV (which have descreet ons so it does not turn them off if they are already on) but I want to have it hit PLAY on the DVD player as 99% of the time I will have just loaded the DVD in the player and it's already on - and play works as a descreet on anyway. How can I tell the 720 to do this?

Select the"settings" on the "Watch DVD" activity
select "review settings..."
select "Yes, but I want to add more control..."
click Save on the next couple screens till you get to a screen that says "When you enter this Activity, these devices are turned on and the following actions occur:"
Add a function for your DVD player.

Personally, I would set the 720 to send an "eject" signal, which usually also sends a discreet on and will open the tray. Then you just pop in your disc and hit play.

Select the"settings" on the "Watch DVD" activity
select "review settings..."
select "Yes, but I want to add more control..."
click Save on the next couple screens till you get to a screen that says "When you enter this Activity, these devices are turned on and the following actions occur:"
Add a function for your DVD player.

Personally, I would set the 720 to send an "eject" signal, which usually also sends a discreet on and will open the tray. Then you just pop in your disc and hit play.

Thanks! I'll try that...

Select the"settings" on the "Watch DVD" activity
select "review settings..."
select "Yes, but I want to add more control..."
click Save on the next couple screens till you get to a screen that says "When you enter this Activity, these devices are turned on and the following actions occur:"
Add a function for your DVD player.

Personally, I would set the 720 to send an "eject" signal, which usually also sends a discreet on and will open the tray. Then you just pop in your disc and hit play.

I tried what you described exactly except nothing happened. I have an oppo 981hd. Any sugestions??

Ps. Everything turns on like it should except it doesn't eject the tray.

I tried what you described exactly except nothing happened. I have an oppo 981hd. Any sugestions??

Ps. Everything turns on like it should except it doesn't eject the tray.

You might need to increase the Power On Delay for the DVD player. Most take a LONG time until they are ready to accept a command after they are turned on.

I tried what you described exactly except nothing happened. I have an oppo 981hd. Any sugestions??

Ps. Everything turns on like it should except it doesn't eject the tray.

So... does your "Watch DVD" activity also turn on the DVD player? From your earlier post it sounds like it does not. Personally, I would configure it to turn the DVD player on. The remote will keep track of what is on and off, but if you manually turn on the DVD player, the remote won't know. After it's configured to turn everything on, you could increase the "power on delay" like czzer said, or you could add another action before the 'eject' is sent that will pause for a few seconds, then send the eject.

Power on delay is in the device settings, under "adjust the delays"

[QUOTE=DevonS;12129715]Personally, I would set the 720 to send an "eject" signal, which usually also sends a discreet on and will open the tray. Then you just pop in your disc and hit play.[QUOTE=DevonS;12129715]

Has anyone programmed this into the 720 for the HD-A2? I haven't had to set any delays for any of my other components up to this point. What kind of delay time would you recommend? My A2 finally was delivered a couple of days ago and I really like it but as others have posted, it takes a while to power up. (Hope I don't get banned from AVS for mentioning an HD player!);)

[QUOTE=DevonS;12129715]Personally, I would set the 720 to send an "eject" signal, which usually also sends a discreet on and will open the tray. Then you just pop in your disc and hit play.[QUOTE=DevonS;12129715]

Has anyone programmed this into the 720 for the HD-A2? I haven't had to set any delays for any of my other components up to this point. What kind of delay time would you recommend? My A2 finally was delivered a couple of days ago and I really like it but as others have posted, it takes a while to power up. (Hope I don't get banned from AVS for mentioning an HD player!);)

I set up the HD-A2 this week, no problems, no delays needed. As you said, that machine takes a while to wake up from it's nap, so sending an eject works, but you will be waiting a while. You also may want to re-consider, especially if you plan on ever stopping your DVD prior to you wanting to remove it. Ejecting erases the memory on the machine as far as playback location, it only remembers where you were when you leave the drawer closed. So power on may be the best choice. I am learning that the HD-A2 seems to go back in time in terms of some features that were on my 5 year old sony 480p player - like multi disc memory and I can't find how to tell remaining time of the movie anywhere on the HD-A2 - I am eagerly awaiting my HDDVD disc to arrive via netflix to see how this machine is better...

You also may want to re-consider, especially if you plan on ever stopping your DVD prior to you wanting to remove it. Ejecting erases the memory on the machine as far as playback location, it only remembers where you were when you leave the drawer closed. So power on may be the best choice.

I see your point. Personally, I don't stop a movie half way thru to pick up at a later time. When I'm done, I'm done. I don't flip around between TV and a DVD either... normally. So with that in mind I just crack the tray whenever that activity starts.

What a cool remote. I love the freedom to tinker. :cool:

You might need to increase the Power On Delay for the DVD player. Most take a LONG time until they are ready to accept a command after they are turned on.


What do you suggest I put the power delay settings to. Right now it is currently set at 1500ms. Also do I need to set the the infrared delay when trying to set up the eject command.

What do you suggest I put the power delay settings to. Right now it is currently set at 1500ms. Also do I need to set the the infrared delay when trying to set up the eject command.

You don't have to do both. 1500ms is only 1.5 seconds. Try for about 5 seconds (5000ms). Try longer if it doesn't work.

Or, set the infra-red delay (5 sec or so) before the eject and leave the power on delay alone. See which one works better for ya.

I went to add a 3rd & 4th Sequence to my remote today... Everything in the configuration software appeared to work, but after you update the remote, the new sequence is not there. :(

I went to add a 3rd & 4th Sequence to my remote today... Everything in the configuration software appeared to work, but after you update the remote, the new sequence is not there. :(

Did you create a soft button for each sequence then refer the button name to the actual sequence? I did the same thing and thought I'd lost it, when I actually only programmed the sequences but did not actually tell the remote what to do with the sequences.

My Lutron MIR-600THW and MIR-603THW (3-way) dimmers arrived yesterday, and I installed them in about 20 minutes. I already had the codes programmed into my 720, so I was ready to go.

It's really cool to have the lights dim, when I push play for the DVD player, and then come back up, when pressing pause/stop. I also added soft buttons to the activity menus for all the other activities, so I can dim/brighten at will from the main menu of each activity.

Even with the dimmers mounted on the side wall, well behind me - the reflection if the IR off the plasma panel is strong enough to control them. So, I don't have to actually aim the remote directly at the dimmers.

This adds a very nice touch to the HT experience. I would highly recommend these dimmers to anyone, with a relatively simple lighting need.

There is only one "scene" available with these dimmers, and the IR controls BOTH dimmers at the same time. So, I had to preset each one to the way I wanted the lighting to be, then saved that setting as my "scene". That gives me FULL ON, FULL OFF, and SCENE. Basic, but it works for me.

For example, I want dimmer-1 to turn the lights that it controls, completely off, and dimmer-2 to go down the other lights to about the 10% level, when watching movies/TV. That darkens the room, yet gives a little background light, which makes for less fatigue on my eyes, without distracting, or having glare off the panel. So, I just manually adjusted each dimmer to those points, and saved that as my scene. Pressing play will adjust both dimmers to their respective levels. Pause/Stop brings them both back to FULL ON.

For about $100 bucks... it's well worth it. Another great reason to own this remote.

After making just one change to the remote configuration (manually learning a command that wasn't working on my receiver) the update failed. The remote is now dead, no light, no message on the screen, nothing. I've tried the update many times after that and it always fails, sometimes at 25%, other times at 80%. Has anyone experienced this and is there a solution, short of sending it to Logitech for repairs (assuming this failure is covered by the warranty)?

Try removing the battery. Not sure how long it should be out - but why not try 10 minutes or so.

It could help - couldn't hurt!

Try removing the battery. Not sure how long it should be out - but why not try 10 minutes or so.

It could help - couldn't hurt!

Thanks Gary. OK, I removed the battery for over 10 minutes, put it back in and the remote lit up with the message "Go to the Website to update settings". I tried updating again and it failed again at 80% with a message about "Step failed Updating Region".

I did a search in this thread and found a post talking about saving the update file to disk instead of directly uploading it to the remote, but I don't see that option in my Harmony software (v7.3.2). Don't know what else to do...

Don't know what else to do...

Phone tech support. They'll do some troubleshooting and if it turns out the remote is dead they'll send out a replacement.

I did a search in this thread and found a post talking about saving the update file to disk instead of directly uploading it to the remote, but I don't see that option in my Harmony software (v7.3.2). Don't know what else to do...

You can save the file using a computer that does not have the Harmony software installed. Login to the online configuration. (http://myremotesetup.com/EasyZapper/New/Main.asp?WebProcessAction=Start&ClassId=HarmonyProcess%2EProcLogin&RelativePath=ProcLogin%2F&ReturnUrl=%2FEasyZapper%2FUserHome%2Easp&AccountType=Normal&Error=&UserName=&Password=&BrowserType=Mozilla%2F5%2E0%20%28Windows%3B%20U%3B%20Windows %20NT%205%2E0%3B%20en%2DUS%3B%20rv%3A1%2E8%2E1%2E9%29%20Geck o%2F20071025%20Firefox%2F2%2E0%2E0%2E9) When you do the Update My Remote, Save to Disk...

Did you create a soft button for each sequence then refer the button name to the actual sequence? I did the same thing and thought I'd lost it, when I actually only programmed the sequences but did not actually tell the remote what to do with the sequences.

duh! I guess it's been longer than I thought since I created the sequences... I forgot the last step of adding the Additional Button. :o Thanks for the reminder.

Hey everyone I have a quick question. I recently purchased and installed an HDMI Switcher to my home theater setup to switch between my HD-DVD player and my cable box. The HDMI Switcher came with an IR remote control to control it. I was trying to add this to my Harmony setup. Is there a way to add an HDMI Switcher as a device? I could not find one. I was thinking I may have to just learn the commands from the remote but set them to an existing device I have. Does anyone have one of these set up with there Harmony? Thanks.

Switches show up under

Amplifier -> Audio/Video Switch -> Gefen -> model

rodhead, thanks for that info. I completely missed it the night before when I was looking for a video switch. I got everything working perfectly with it last night. Thanks again.

You can save the file using a computer that does not have the Harmony software installed. Login to the online configuration. (http://myremotesetup.com/EasyZapper/New/Main.asp?WebProcessAction=Start&ClassId=HarmonyProcess%2EProcLogin&RelativePath=ProcLogin%2F&ReturnUrl=%2FEasyZapper%2FUserHome%2Easp&AccountType=Normal&Error=&UserName=&Password=&BrowserType=Mozilla%2F5%2E0%20%28Windows%3B%20U%3B%20Windows %20NT%205%2E0%3B%20en%2DUS%3B%20rv%3A1%2E8%2E1%2E9%29%20Geck o%2F20071025%20Firefox%2F2%2E0%2E0%2E9) When you do the Update My Remote, Save to Disk...

It would be great if this file actually held the configuration info. I'd really like to have a way to back up a certain config in case I mess around with something and want to 'roll back' to a certain way the remote was functioning. All that's in the downloaded file is some XML data for version checks and connection info for a web service or the like.

The Panasonic Pro Plasma Panel has 2 HDMI Inputs in Slot 2 . These are selected by pressing the Panny remote control input 2 button , once for input2A and once more for input2B . However the Logitec 720 only shows video 2 as choice for inputs. How do I add a video 2B to the choices when I set up the activities? Tks

The Panasonic Pro Plasma Panel has 2 HDMI Inputs in Slot 2 . These are selected by pressing the Panny remote control input 2 button , once for input2A and once more for input2B . However the Logitec 720 only shows video 2 as choice for inputs. How do I add a video 2B to the choices when I set up the activities? Tks

If there isn't a discrete available for 2A and 2B you'll probably have to call tech support. You can add the extra input yourself using the "Adjust inputs" option, but Panasonic uses an oddball method of selecting inputs with combinations of discretes and cycling. Tech support can write a script to work with it.

I edited the input2 to 2A and added input 2B . However on the next screen where you associate your inputs with an action , there is selection to add a second push of a button to achieve input 2B. It looks like I need to contact Tech Support.

You don't have to do both. 1500ms is only 1.5 seconds. Try for about 5 seconds (5000ms). Try longer if it doesn't work.

Or, set the infra-red delay (5 sec or so) before the eject and leave the power on delay alone. See which one works better for ya.

I am having so many issues trying to use my Verizon FIOS/Motorola HD-DVR box and this remote since they updated there software guide ...when i I try to turn on PVR...the setup box locks up(TV and AV receiver work fine)...the power light comes on and the small remote light stays(as if the remote where constantly sending a signal) that I actually have to unplug the setup box and reboot it

Is there a way to increase the delay like on the DVD player

I have tried deleting everything an starting over to no avail

I am at the point it may have to be returned

I am having so many issues trying to use my Verizon FIOS/Motorola HD-DVR box and this remote since they updated there software guide ...when i I try to turn on PVR...the setup box locks up(TV and AV receiver work fine)...the power light comes on and the small remote light stays(as if the remote where constantly sending a signal) that I actually have to unplug the setup box and reboot it

Is there a way to increase the delay like on the DVD player

I have tried deleting everything an starting over to no avail

I am at the point it may have to be returned

Return what? The 720 or the STB?

If the STB responds to the original remote, then there is something wrong with how the STB is processing the codes from the 720. See if changing the devices power on sequence helps. Try setting it up so that the TV and the AVR power on first... add a delay to let them stabilize... then power on the STB.

If the STB does not respond to the original remote, you may need to have Verizon replace the STB. In any case, that is certainly worth trying. I'd drag them out and have them try a new STB, before giving up on the 720.

Return what? The 720 or the STB?

If the STB responds to the original remote, then there is something wrong with how the STB is processing the codes from the 720. See if changing the devices power on sequence helps. Try setting it up so that the TV and the AVR power on first... add a delay to let them stabilize... then power on the STB.

If the STB does not respond to the original remote, you may need to have Verizon replace the STB. In any case, that is certainly worth trying. I'd drag them out and have them try a new STB, before giving up on the 720.

I got a new box from Verizon..this has not helped.Original remote works ok, most of the time but not 100% eithe

I will try changing the order of the power on sequence but how do you extend the delay?

Yes, very close to returning the 720, as there is no reason to keep it if does not work correctly with my setup box..not blaming the harmony but verizon crappy upgraded software

nealh,

Sounds like Verison's new software upgrade sucks the big one. Another option may be to leave the STB on all the time. Change power settings for the device and leave the device on all the time. The delays are all on the device too... I don't think you can adjust the delays on the power-on sequence... not that I can find anyway.

I got a new box from Verizon..this has not helped.Original remote works ok, most of the time but not 100% eithe

I will try changing the order of the power on sequence but how do you extend the delay?

Yes, very close to returning the 720, as there is no reason to keep it if does not work correctly with my setup box..not blaming the harmony but verizon crappy upgraded software

You change the power on sequence by clicking on the "SETTINGS" button for the activity.

To adjust the power on delay, go to the DEVICES tab and on the STB device, click SETTINGS. On the DEVICE OPTIONS screen, select ADVANCED SETUP FOR THIS DEVICE. Follow that down to the screen where you can adjust delays. Try 2000 - 5000ms delay. That should give the STB enough time to stabilize, before it processes any further commands from the remote. Mine is set to 2500ms (2.5 seconds).

You change the power on sequence by clicking on the "SETTINGS" button for the activity.

To adjust the power on delay, go to the DEVICES tab and on the STB device, click SETTINGS. On the DEVICE OPTIONS screen, select ADVANCED SETUP FOR THIS DEVICE. Follow that down to the screen where you can adjust delays. Try 2000 - 5000ms delay. That should give the STB enough time to stabilize, before it processes any further commands from the remote. Mine is set to 2500ms (2.5 seconds).

Thanks guys

BTW would leaving the set top box all the time lead to failure of the unit(ie decrease its life)?

Thanks guys

BTW would leaving the set top box all the time lead to failure of the unit(ie decrease its life)?

Couldn't tell ya. Depends on the quality of the equipment. I've got a ceiling fan that's been running non-stop for 21 years. Results with your fan may vary... but you get the point. If Verison supplies the box then it really doesn't matter. You get a new one if it craps out.

Thanks guys

BTW would leaving the set top box all the time lead to failure of the unit(ie decrease its life)?

I doubt it. It is just a basic computer. I leave my computer on all the time. It's been fine. You have the added benefit of getting a free replacement if/when it ever does fail. So, no downside... other than a few watts of power use, and a little extra heat generation.

I have a friend who leaves her STB on all the time. She has HDMI handshaking issues with her display on power up (it takes about 2 minutes to sync up). So, by leaving her STB on, she avoids that.

Anyone experience problems with the charging docks. I just found out over the past couple of days that my remote hasn't been charging properly. The charger isn't making the noise when it comes in contact with the charging base contacts. I just recieved my third 720 after the first two I had previously incurred defective buttons along the side of the display screen. I hope the charge base isn't defective now. Also when did logitech start allowing you to keep your defective remote, I thought you always had to send it back once you recieved your new one. I guess now I'll have two remotes, however they disabled the defective one from their database so there is no way of adding new devices or updating the remote. Oh well, at least it will work with my current setup.

Anyone experience problems with the charging docks. I just found out over the past couple of days that my remote hasn't been charging properly. The charger isn't making the noise when it comes in contact with the charging base contacts. I just recieved my third 720 after the first two I had previously incurred defective buttons along the side of the display screen. I hope the charge base isn't defective now. Also when did logitech start allowing you to keep your defective remote, I thought you always had to send it back once you recieved your new one. I guess now I'll have two remotes, however they disabled the defective one from their database so there is no way of adding new devices or updating the remote. Oh well, at least it will work with my current setup.

I had a similar problem with the contact between the remote & the charger. It seems like the contacts had oxidized or gunked up (from handling???). I cleaned the contacts on both the charger & remote with a little alcohol, and used a light Emory cloth to brighten them up. Problem solved :)

I now have a Maestro IR dimmer. It has a preset function, so to store/save the preset you need to hold the 'Scene' button for 3 seconds. I do not have the original Lutron remote, so I am pressing the equivalent programmed button on my Harmony 520. However it is not doing what it is supposed to. I know the button itself works, because pressing briefly and letting go, gets the desired effect (dims light to my 'Scene' preset). Pressing for 3 seconds should STORE your current dimmer setting into the preset -- but not working!

Is it possible that the Harmony is not able to maintain a long (3 second) signal through the IR, despite the fact that I keep it pressed down? Any way to resolve this?

Anyone experience problems with the charging docks. I just found out over the past couple of days that my remote hasn't been charging properly. The charger isn't making the noise when it comes in contact with the charging base contacts. I just recieved my third 720 after the first two I had previously incurred defective buttons along the side of the display screen. I hope the charge base isn't defective now. Also when did logitech start allowing you to keep your defective remote, I thought you always had to send it back once you recieved your new one. I guess now I'll have two remotes, however they disabled the defective one from their database so there is no way of adding new devices or updating the remote. Oh well, at least it will work with my current setup.

check the springiness of the contacts too, i have a problem where one of the tabs sticks down sometimes and doesn't let the remote charge, just poke it a few times or flick it to get it to pop back up

I now have a Maestro IR dimmer. It has a preset function, so to store/save the preset you need to hold the 'Scene' button for 3 seconds. I do not have the original Lutron remote, so I am pressing the equivalent programmed button on my Harmony 520. However it is not doing what it is supposed to. I know the button itself works, because pressing briefly and letting go, gets the desired effect (dims light to my 'Scene' preset). Pressing for 3 seconds should STORE your current dimmer setting into the preset -- but not working!

Is it possible that the Harmony is not able to maintain a long (3 second) signal through the IR, despite the fact that I keep it pressed down? Any way to resolve this?

This may help.... from the FAQ on the remote site. You might have to create a new command for this, otherwise it will always perform a set operation.

How do I change the length of the infrared command being transmitted?


To change the length of the infrared language,


Click on the Devices tab on the home page.
Click Settings next to the appropriate device.
Select Troubleshoot.
Select Show me more problems.
Then choose My Device doesn't appear to receive every command correctly.
Choose one of the following:
My Device doesn't respond to some commands.
My Device responds too much to some commands. For example, volume up increases the volume too quickly.
Modify the number of repeats. The default is 3. Lower the number if the commands are repeating unnecessarily. Raise the number if the device does not respond to the commands.
Click Save.
Update the remote.
FAQID=1073

This may help.... from the FAQ on the remote site. You might have to create a new command for this, otherwise it will always perform a set operation.



Unfortunately that is a global setting which will be applied to every command for the device.

You could get the command to work as you want if you had the factory remote and use the "Learn RAW" option.

However, as you don't have the factory remote, you'll need to phone tech support to get them to change the command for you....you'll probably need tier 2 support.

You were dead RIGHT! This is eactly what I had to do. They changed the commands for my setup to 'Hold' such that a longer hold would continue to send IR signal. Sadly, their DB did not have the Maestro Lutron IR dimers set up for Hold (they should!) so they had to change it manually for me. They confirmed this is NOT something the end user can do via software.

Unfortunately that is a global setting which will be applied to every command for the device.

You could get the command to work as you want if you had the factory remote and use the "Learn RAW" option.

However, as you don't have the factory remote, you'll need to phone tech support to get them to change the command for you....you'll probably need tier 2 support.

If you have a Harmony remote, they updated the software a few days ago. The issues with sequencing button order are now fixed.

The newest software makes it very easy to rearrange button orders.

I'm running 7.3.2

What do you mean by the improvements in sequencing etc?

If you have a Harmony remote, they updated the software a few days ago. The issues with sequencing button order are now fixed.

The newest software makes it very easy to rearrange button orders.

I believe that if you mixed sequence buttons and regular buttons, they would appear on separate pages rather than the way you actually had programmed them.

Is there a difference between 7.3.2 and 7.3.2.5? Is that the update you're talking about?

I dont get 7.2.3.5. Where do you see that?!

Actually, that's the version I have had for a week or two. It is the version that is available for download right now off logitech.com.

So I don't see that there has been a new version for at least a week or two.

I see... the client software thinks I already have the latest version when trying to upgrade. (7.3.2)

If I go to support section of their web page, under downloads, I see 7.3.2.5.

EDIT: Nevermind. The title bar of the client shows 7.3.2, but if I right click on the toolbar icon, and select 'About...' it shows 7.3.2.5. So I do have the latest version.

Is there a way to control the order in which things power down? My components seem to need to be powered down in a specific order in order for them to keep the settings.

Thanks for the help

I am not sure, but you could create a "sequence" to power off each component in order.

I se my 520 has a 'power' button on the top left. Is this programmable? Didn't seem like it when I looked at the software. What is the function for that button then?!

I se my 520 has a 'power' button on the top left. Is this programmable? Didn't seem like it when I looked at the software. What is the function for that button then?!

it turns off all the devices that are currently 'on' in whatever activity you are in

Any online Black Monday specials on the Harmony 720?

Danmen,

Thanks for the response. How do I create a "sequence" to power off each component in order?

Danmen,

Thanks for the response. How do I create a "sequence" to power off each component in order?

There may be an easier way, but this will work
Go to login screen, select the activity (IE Watch DVD)
Select Customize Buttons,
Go to the right tab for additional buttons,
go to the bottom "add sequence"
There, give the sequence a name (like power off)
Then program the order of off buttons -save your work
Then you have to create a soft botton on the additional buttons,
Give the button a name (again - like power off) and and select "sequence" for the device - then tell it which sequence to run (the name you just gave the sequence" - best of luck.

You change the power on sequence by clicking on the "SETTINGS" button for the activity.

To adjust the power on delay, go to the DEVICES tab and on the STB device, click SETTINGS. On the DEVICE OPTIONS screen, select ADVANCED SETUP FOR THIS DEVICE. Follow that down to the screen where you can adjust delays. Try 2000 - 5000ms delay. That should give the STB enough time to stabilize, before it processes any further commands from the remote. Mine is set to 2500ms (2.5 seconds).

So far this has worked well..I changed it to 3000ms and the interkey to like 300ms...it responds slower but it is working again

Thanks!!!!!

Danmen,

THANK YOU!!!! My components power down and operate in the order that I want them to, now. Thanks!!

So far this has worked well..I changed it to 3000ms and the interkey to like 300ms...it responds slower but it is working again

Thanks!!!!!


Cool.. glad to hear it. You can try tweaking down the numbers, until it no longer responds. Then you'll know what the threshold is.

I have the 720 and it won't shut off. The backlight and lcd display is on all the time. Even when it's in the charging cradle. When it's not charging the battery only lasts about 10 hours since it's constantly displaying the lcd. Has anyone else had this problem.
Thanks

One other question, I'm trying to set up a activity to turn on my Mvix 760hd player and switch the tv to HDMI 4 without sending a power on signal to the tv. 99% of the time when i play the Mvix i already have the tv on so when i press the Video Activity button it turns the tv off. I have looked but can't find a way to stop it from sending a power on to the tv.
Thanks again

try tapping the remote, might be the 'switch' for movement is stuck

try tapping the remote, might be the 'switch' for movement is stuck

Thanks,

I tried tapping, shaking and removing battery. I just noticed that the time on it is not changing at all. I did find a post where someone else had the same problem. It turned out to be a defective unit and had to be exchanged.

Still trying to find a way to stop the tv from powering off when selecting the Mvix Player activity. Any ideas?

Still trying to find a way to stop the tv from powering off when selecting the Mvix Player activity. Any ideas?

You should be using an activity to turn the TV on in the first place...this will solve your problem as the remote can then track the TV's power state.

You should be using an activity to turn the TV on in the first place...this will solve your problem as the remote can then track the TV's power state.

With an activity based remote, you're tied to the activities. Never touch a component again. ;)

One other question, I'm trying to set up a activity to turn on my Mvix 760hd player and switch the tv to HDMI 4 without sending a power on signal to the tv. 99% of the time when i play the Mvix i already have the tv on so when i press the Video Activity button it turns the tv off. I have looked but can't find a way to stop it from sending a power on to the tv.

Go into the power settings for the device. There's an option where you specify whether you have separate on/off buttons for the TV, or just a toggle. Choose the toggle option. That way the remote can track the state of the device.

I bought a new TV recently (Pio PDP-6010FD), and even though the Harmony database shows discrete PowerOn and PowerOff commands, they both do the same thing (i.e. toggle).

I ordered a 720 online, and it should be here in a day or two, but I was wondering...Does the 720 have any kind of sleep timer built in? This would come in handy, especially since you can't use the one built into the TV (since it won't power off your other components.

Not that I'm aware of, but a sleep timer would sure be an awesome feature.

I ordered a 720 online, and it should be here in a day or two, but I was wondering...Does the 720 have any kind of sleep timer built in? This would come in handy, especially since you can't use the one built into the TV (since it won't power off your other components.

I would create a "power off" sequence you just use at night. Go into your button setup - creat a new sequence, make it power off all your other stuff. Then create a soft button named "sleep off" or something like that and tell it to run the just created the sequence. Then you can use your TV timer since the TV will still be on. Then you just use the power button during other power down times and it will turn off everything like it already does now.

Go into the power settings for the device. There's an option where you specify whether you have separate on/off buttons for the TV, or just a toggle. Choose the toggle option. That way the remote can track the state of the device.
.

Thanks, i will try that as soon as i get a new remote. The one i had would not shut off no matter what i did and would drain the batteries within 8-10 hours unless i left it on the charging cradle when not in use. I should be getting a new one within a few days as soon as the store gets them back in stock.
There was a hardware problem, the clock never changed time either.

Can anyone tell me what the power button on the top of the 520 is meant for? I cannot program it at all, so I dont see the point!

Can anyone tell me what the power button on the top of the 520 is meant for? I cannot program it at all, so I dont see the point!

its to turn off all the devices currently on in whatever activity you are in

My 720 is working fine, but when I update some settings and it reboots itself, I watch the LCD screen and it goes "Testing...", then says "LCD Module failed". It does this every time, but it functions properly. Anyone else getting this? Not a big deal, just curious.

Quick question, I notice you can use the custom buttons and backgrounds on a link provided somewhere else on this post. I noticed they are for the 880 and work OK with the 720 but are not the right size really.

Anyway, would anyone be interested in the right size buttons and backgrounds for the 720. I made one up and will post a link to it. I may make several different styles etc.

If there is any intrests..I wil make some custom ones in the next week or so

I have a question about programming the remote. Is it necessary to be connected to the internet when updating the remote? Or is it possible to go online, program your settings and download them to a file and later transfer them to the remote itself.

From what i understand, any changes in programming have to be done while connected to Harmony's website with the remote connected also.

Also, is there anyway to backup the current configuration before programming the remote just in case you mess up and want to go back to the original program you had.

As i understand it right now, all programming is done and stored on Harmonys website, is this correct.