View Full Version : Comcast TiVo DVR
Pages :
1
2
3
4
5
6
7
8
9
[ 10]
11
12
13
14
15
16
Nope, I'm talking about overshoot. As I recall, with the Microsoft software it used to back up several minutes when using FF4. I much prefer zero overshoot adjustment.The Microsoft overshoot -- which I had with Verizon FiOS DVR -- was not a very good copy of the Tivo implementation. Just like the Comcast iGuide software is not a very good copy of the Tivo.
With the Tivo's FF 2X (20x realtime), I press play as soon as I see the program and I get the last 0.5 - 1.5 seconds of commercials. When I do the same thing using FF 3x (60x realtime), I see anywhere from 1.0 to 3.0 seconds of commercials (there is more variance with this, since it is very sensitive).
Even if you are a hardcore gamer with lightning quick reflexes, there will never be any case where the Tivo backs up a minute or anything close to that. At worst, you're might see the last 10 seconds of commercials. Over time, everyone adapts.
pathy5025 11-05-07, 12:24 PM Tivo has a patent on the "auto-correct" functionality.
Patent #6,850,691
Automatic playback overshoot correction system
http://patft.uspto.gov/netacgi/nph-Parser?Sect1=PTO1&Sect2=HITOFF&d=PALL&p=1&u=%2Fnetahtml%2FPTO%2Fsrchnum.htm&r=1&f=G&l=50&s1=6,850,691.PN.&OS=PN/6,850,691&RS=PN/6,850,691
ntaylor 11-05-07, 07:40 PM Tivo has a patent on the "auto-correct" functionality.
Patent #6,850,691
Automatic playback overshoot correction system
http://patft.uspto.gov/netacgi/nph-Parser?Sect1=PTO1&Sect2=HITOFF&d=PALL&p=1&u=%2Fnetahtml%2FPTO%2Fsrchnum.htm&r=1&f=G&l=50&s1=6,850,691.PN.&OS=PN/6,850,691&RS=PN/6,850,691
I'd heard about this before, which is why I was surprised that MSFT software in my 3412 (Washington State) had this feature. When they returned to the iguide or whatever it is, it disappeared. I miss it so much I may have go buy the Tivo.
opus312 11-06-07, 08:26 AM I'd heard about this before, which is why I was surprised that MSFT software in my 3412 (Washington State) had this feature. When they returned to the iguide or whatever it is, it disappeared. I miss it so much I may have go buy the Tivo.
I was ready to jump to Tivo because of that Microsoft "feature" and was so happy to see it gone with iGuide. Just goes to show ya... :)
It's sad that it is now Nov 2007 and still no Tivo on my Moto box. It's also sad that my 4 year old ReplayTV is a much better DVR than the Comcast DVR garbage.
barakthecat 11-07-07, 06:09 AM Oh yeah, I so miss my ReplayTV, great interface, great features. I loved how you could just hook it up to your network and download the shows in perfectly usable form, the commercial skip. Wow, now I am sad . . .
bicker1 11-07-07, 06:22 AM Think about why it is gone -- that might provide some insight into why the cable company DVRs are so modest in their capabilities, and why the truly superior DVRs are so expensive. :)
Dawgdaes 11-07-07, 08:44 AM I would take my old series one Tivo over any cable company offering. In terms of software and functionality. The only reason I have the Comcrap box it b/c it is dual tuner and HD, and not $800.00.
hybucket 11-07-07, 09:25 AM It appears that something is going on with Comcast/TiVO. Now, when you go to their GetTiVO page and put in your zip code, no matter which one you try (I've tried several from the Boston/SouthShore area), it comes up and tells you that Comcast is not available in that area. Huh? Could be something is just screwed up with their server, or they are changing to finally accept zip codes. Or could mean absolutely nothing.
markjrenna 11-07-07, 11:35 AM It appears that something is going on with Comcast/TiVO. Now, when you go to their GetTiVO page and put in your zip code, no matter which one you try (I've tried several from the Boston/SouthShore area), it comes up and tells you that Comcast is not available in that area. Huh? Could be something is just screwed up with their server, or they are changing to finally accept zip codes. Or could mean absolutely nothing.
I believe Monday is the BIG day. So I would venture to say that they are updating the site(s) as needed in preparation.
BTW. Only us TiVo (nuts) are aware of the site. It is not published yet officially.
yunlin12 11-07-07, 02:32 PM What did you pay for the series one Tivo? What do you think about Tivo HD for $250?
Dawgdaes 11-07-07, 02:53 PM I want the Tivo HD it is a hard sell for the Mrs. I told her it was like 500.00 after the product life time transfer. My greatest fear is that I will take the plunge and Comcast wont be able to get the cable cards to work.
I want the Tivo HD it is a hard sell for the Mrs. I told her it was like 500.00 after the product life time transfer. My greatest fear is that I will take the plunge and Comcast wont be able to get the cable cards to work.
I took the plunge - bought the HDTiVo - xferred my lifetime to it - before it arrived went to my local Comcast, picked up one M-Cable card, stuck it in when the unit arrived - called Comcast w/the serial number (off the card NOT what's shown on the screen) and voila - HD, HBO, etc all working sweet...
RUN don't walk to get yours (ps - get an M card since you only need one [multi-streaming] since, by law, they have to provide one at NO COST).
Enjoy! I know I am.
ps - it's expensive, i know, but i also got the 500gb WD external HD to expand the HD recording space and it rocks....
RockyMountainD 11-07-07, 03:48 PM I took the plunge - bought the HDTiVo - xferred my lifetime to it - before it arrived went to my local Comcast, picked up one M-Cable card, stuck it in when the unit arrived - called Comcast w/the serial number (off the card NOT what's shown on the screen) and voila - HD, HBO, etc all working sweet...
RUN don't walk to get yours (ps - get an M card since you only need one [multi-streaming] since, by law, they have to provide one at NO COST).
Enjoy! I know I am.
ps - it's expensive, i know, but i also got the 500gb WD external HD to expand the HD recording space and it rocks....
That's cool. No M-cards here though and they won't let you self-install. Went through 5 s-cards over a two day period (working with two contractors who knew nothing about cable cards) to find two that worked.
That's cool. No M-cards here though and they won't let you self-install. Went through 5 s-cards over a two day period (working with two contractors who knew nothing about cable cards) to find two that worked.
If you go into the comcast store and request an m-card (or s-card) they can't refuse to give it to you. Don't listen to what someone says on the phone - just go there (sounds like you're all set).
I called comcast first to find out if my store had M-cards -they couldn't confirm if they did or didn't just that they had XX number of cards.
It was easy to install - slide the M card into the one slot - (write the serial number down first before pushing it in) - make sure it's pushed all the way in - follow the on-screen 'stuff' - then call comcast - they had to 'fry' my phone line and then it 'worked'. Seriously - while on the phone w/them they were like "ok we see what the issue is and ...ZZZP my phone went dead (cordless) and i had to unplug the adapter to the cordless and plug it in again to get my phone to work but as i went to do that SPRING went my tv to life w/all the goodness comcast has to offer (at their ridiculous prices)
bicker1 11-07-07, 04:54 PM There is no requirement for them to provide M-cards instead of S-cards.
davehancock 11-07-07, 04:59 PM (ps - get an M card since you only need one [multi-streaming] since, by law, they have to provide one at NO COST).The law only requires them to provide a CableCard - there is no requirement for no, or any particular, cost. Nor is there any requirement that they provide you with an M-type. A typical monthly charges for a S-type CableCard is $2.95, though I once heard of $7.95/month.
Heck the law doesn't even really require that they provide you a cable card either. The law requires separable security. Currently cable cards are the only approved method for separable security but they are working on a software based solution that could be downloaded with out even a cable card being required. It definitely doesn't require a M-card vs a S-card or set a price or require one free.
Being able to pick up and pair your own cable card is really how it should be rather than requiring an install from a tech who has no clue what he's doing anyways just so they can charge you ridiculous amounts for what should be a slide the card in and type in a few numbers process.
davehancock 11-07-07, 05:32 PM Heck the law doesn't even really require that they provide you a cable card either.Oh yes it does - and it has since 2004. You can read the law here (http://a257.g.akamaitech.net/7/257/2422/09nov20051500/edocket.access.gpo.gov/cfr_2005/octqtr/pdf/47cfr76.640.pdf).
The law requires separable security. This new regulation probably leads to your misunderstanding. It came into effect in July 2007.
jmill89 11-07-07, 06:13 PM I believe Monday is the BIG day. So I would venture to say that they are updating the site(s) as needed in preparation.
BTW. Only us TiVo (nuts) are aware of the site. It is not published yet officially.
The site now says that TiVo is not yet available in your area and asks for an email address to notify you when it is
cypherstream 11-07-07, 06:25 PM while on the phone w/them they were like "ok we see what the issue is and ...ZZZP my phone went dead (cordless) and i had to unplug the adapter to the cordless and plug it in again to get my phone to work but as i went to do that SPRING went my tv to life w/all the goodness comcast has to offer (at their ridiculous prices)
That happened to me before calling in a third set top box.
I think sometimes when they rebuild the account it throws your eMTA offline for a second, terminating the call. My Motorola SBV5220 came back online and the third set top was fully activated.
That's a little bit of an oversight from Comcast, but I guess you could call from a Cell phone.
RockyMountainD 11-07-07, 06:35 PM If you go into the comcast store and request an m-card (or s-card) they can't refuse to give it to you. Don't listen to what someone says on the phone - just go there (sounds like you're all set).
I called comcast first to find out if my store had M-cards -they couldn't confirm if they did or didn't just that they had XX number of cards.
It was easy to install - slide the M card into the one slot - (write the serial number down first before pushing it in) - make sure it's pushed all the way in - follow the on-screen 'stuff' - then call comcast - they had to 'fry' my phone line and then it 'worked'. Seriously - while on the phone w/them they were like "ok we see what the issue is and ...ZZZP my phone went dead (cordless) and i had to unplug the adapter to the cordless and plug it in again to get my phone to work but as i went to do that SPRING went my tv to life w/all the goodness comcast has to offer (at their ridiculous prices)
Yeah, I went down and they had plenty of s-cards, but required a tech roll (no charge). They won't let customers self-install here. The only m-cards they have currently are the ones locked into the DCH DVRs they lease. I wish they would have given me a couple of m-cards and let me do it myself :)
I want the Tivo HD it is a hard sell for the Mrs. I told her it was like 500.00 after the product life time transfer. My greatest fear is that I will take the plunge and Comcast wont be able to get the cable cards to work.
Remind the Mrs. that the cable bill will go down $11.95 when you get rid of the cable company's DVR. (Or, at least, it should).
Speqtre 11-07-07, 07:10 PM The law only requires them to provide a CableCard - there is no requirement for no, or any particular, cost. Nor is there any requirement that they provide you with an M-type. A typical monthly charges for a S-type CableCard is $2.95, though I once heard of $7.95/month.
From Comcast's website:
FAQs / Product Information / Comcast Digital Cable / CableCARD
How much will I be charged to use a CableCARD?
There is no charge for the first CableCARD that you use as it is already included in the primary outlet fee. If you have a multi-card device on the same outlet (i.e. TiVo Series 3 or two Digital Cable Tuners connected to the same personal computer), you will be charged an additional regulated fee of up to $1.91 for the second CableCARD.
If additional CableCARDs are needed for other devices that are installed on additional outlets, you will not be charged for the first CableCARD installed on this outlet as the cost is included in the additional outlet fee. In addition to the cost of the digital cable service, you will not be charged a regulated fee of up to $1.91 for the second CableCARD on the additional outlet.
**Note: The same pricing schedule will be applicable to additional outlets with multi-CableCARD devices, e.g. no charge for first CableCARD on the third outlet and an additional regulated fee of up to $1.91 for the second CableCARD in addition to the digital service charge.
Disclaimer: Regulated Prices quoted above may not apply in all markets. Please call 1-800-COMCAST to learn more about Regulated Prices for your area.
Any idea why regulated prices vary by market? What is the regulation they refer to?
davehancock 11-07-07, 07:19 PM Any idea why regulated prices vary by market? What is the regulation they refer to?The regulations that they refer to are likely imposed by the local franchising authority (and naturally, they would vary from one locality to another).
They gave a TiVo example (for a 2nd card). Wonder they would handle pricing for an M-Card (as it is effectively a 2nd S-Card)?
Oh yes it does - and it has since 2004. You can read the law here (http://a257.g.akamaitech.net/7/257/2422/09nov20051500/edocket.access.gpo.gov/cfr_2005/octqtr/pdf/47cfr76.640.pdf).
This new regulation probably leads to your misunderstanding. It came into effect in July 2007.
I read that and saw nothing that refers to Cable Cards specifically. Best I can figure is cable cards are probably an implementation of PODs it refers to but that doesn't mean that will always be the only option. Currently they are the only option but I see nothing in there that says they couldn't implement a new standard and get it approved and use that instead.
jmpage2 11-07-07, 07:36 PM From Comcast's website:
FAQs / Product Information / Comcast Digital Cable / CableCARD
How much will I be charged to use a CableCARD?
There is no charge for the first CableCARD that you use as it is already included in the primary outlet fee. If you have a multi-card device on the same outlet (i.e. TiVo Series 3 or two Digital Cable Tuners connected to the same personal computer), you will be charged an additional regulated fee of up to $1.91 for the second CableCARD.
If additional CableCARDs are needed for other devices that are installed on additional outlets, you will not be charged for the first CableCARD installed on this outlet as the cost is included in the additional outlet fee. In addition to the cost of the digital cable service, you will not be charged a regulated fee of up to $1.91 for the second CableCARD on the additional outlet.
**Note: The same pricing schedule will be applicable to additional outlets with multi-CableCARD devices, e.g. no charge for first CableCARD on the third outlet and an additional regulated fee of up to $1.91 for the second CableCARD in addition to the digital service charge.
Disclaimer: Regulated Prices quoted above may not apply in all markets. Please call 1-800-COMCAST to learn more about Regulated Prices for your area.
Any idea why regulated prices vary by market? What is the regulation they refer to?
I'm not sure. I know that in my Market I am forced to pay not only the $1.99 a month rental on the 2nd cable card but an additional $8 fee on both the 2nd cable card AND my Comcast provided HD receiver.... both are supposedly "HD programming" charges because I have a digital package that includes HD content. They refuse to get rid of those extra charges.
davehancock 11-07-07, 07:46 PM I read that and saw nothing that refers to Cable Cards specifically. Best I can figure is cable cards are probably an implementation of PODs it refers to but that doesn't mean that will always be the only option. Currently they are the only option but I see nothing in there that says they couldn't implement a new standard and get it approved and use that instead.Yeh, PODs are CableCards. Other parts of the regulations define PODs more fully.
DCAS (Downloadable Conditional Access Security) that you refer to as a "new standard" certainly could (will?) be used in the future. Still, that wouldn't do away with the need to have cable support CableCards for legacy customers.
pianoman41 11-07-07, 08:27 PM It's sad that it is now Nov 2007 and still no Tivo on my Moto box. It's also sad that my 4 year old ReplayTV is a much better DVR than the Comcast DVR garbage.
Heck, my *8* year old Panasonic Showstopper (ReplayTV) is much better than my 3416. I still use it and my 5040 daily for all my SD stuff, and relegate my 3416 to recording just the HD stuff. What I would have given for an HD ReplayTV........
yunlin12 11-07-07, 10:05 PM I want the Tivo HD it is a hard sell for the Mrs. I told her it was like 500.00 after the product life time transfer. My greatest fear is that I will take the plunge and Comcast wont be able to get the cable cards to work.
You have 7 days of free guide data after you connect the box to Tivo service for the 1st time to try the service, and you can return within the 1st 30 days. So get the box, don't turn it on until you have cable cards ready to go in, you don't need to do the lifetime transfer at this time. If the card(s) work, do the lifetime transfer. If not, return the Tivo HD.
opus312 11-08-07, 09:32 AM it's expensive, i know, but i also got the 500gb WD external HD to expand the HD recording space and it rocks....
Or better yet, upgrade the internal drive to 1T...
Or better yet, upgrade the internal drive to 1T...
I upgraded my S2 years ago doing that but this time I opted for the 'easier' way.
cypherstream 11-09-07, 07:22 AM So if anyone used the Motorola Tivo yet...
Were you surprised with what you saw? Did you think, "Wow, the Motorola box can really do all this?"
Does the system use smooth scrolling in the guide or when selecting options in a menu? Passport on SA does this. Or is it still the old boring 'disappear and reappear'?
Does the system appear to be stable, with smooth performance?
bicker1 11-09-07, 11:41 AM Let me add my question to this list: I'm wondering whether the Comcast TiVo supports addressable remote control codes.
charliekboston 11-09-07, 03:55 PM and although she couldn't give me a definative answer, she said that it will be available "real, real soon". She also said, which has been contrary to what i've read here, that a tech would have to come out to the house for the tivo upgrade???
hybucket 11-09-07, 04:08 PM Wouldn't surprise me. Even if it wasn't necessary. When I ordered a DVR from Comcast a few months ago, they told me I HAD to have a tech install it. WHen the tech got there, he said, "WHat the hell am I doing here? YOu could do this." I bitched, and they took off the install fee. This was from the same CSR who GUARANTEED me two full weeks of the guide listings. Duh.
cypherstream 11-09-07, 05:32 PM Well I heard that it *may* not work at all on DCT-6412 Phase 2 boxes because they are much slower. You need a phase 3 or a DCT-3416.
SO, if they are telling you that you need a tech visit, perhaps they are seeing an older DVR box on your account that needs swapped?
and although she couldn't give me a definative answer, she said that it will be available "real, real soon". She also said, which has been contrary to what i've read here, that a tech would have to come out to the house for the tivo upgrade???
For the most part a tech visit shouldn't be necessary but will be needed in some cases. Even if the DVR is working fine now it may not work correctly after the Tivo software is installed being it uses the docsis modem in the box that requires a little better signal then the current transmit/receive method. Actually the software will not even finish installing if the signal is not in specs, supposedly the box will just hang in a limbo state until the modem connects which will make customers very happy! How many people do you think their first experience with Tivo will be 'what the f@#*, why did I change from the 'working' iGuide to this!', mostly because they went & picked up a DVR in the past year, just plugged it in some barely working cable outlet with marginal signal & now be pissed that Comcast changed something & now it doesn't work anymore.
Although most of the visit would be a major waste of time just waiting the 30-45 minutes for software upgrade. That being said we'll just have to wait & see, hopefully 'very soon'.
Let me add my question to this list: I'm wondering whether the Comcast TiVo supports addressable remote control codes.
Has nothing to do with the comcast UI software, the IR code set (single) is hardwired into the IR port hardware, and is the same one used since before Moto took over GenInst. They are not going to change it or add additional IR code sets.
Trust me, every tech that deals with Moto, has asked them to change or add additional ir code sets. Moto's answer was "there should be no reason for more then ONE STB located in the same room." :(
andydumi 11-09-07, 11:14 PM Has nothing to do with the comcast UI software, the IR code set (single) is hardwired into the IR port hardware, and is the same one used since before Moto took over GenInst. They are not going to change it or add additional IR code sets.
Trust me, every tech that deals with Moto, has asked them to change or add additional ir code sets. Moto's answer was "there should be no reason for more then ONE STB located in the same room." :(
The funny thing is, Comcast's response to "can we have more hd space" is "get a second DVR".
I just heard tonight that Tivo may have slight delay from Nov 12 launch date to Nov 22 (which doesn't make any sense to me being that's Thanksgiving), but I"m still hoping for this Monday (Nov 12). Another poster on another page on AVS heard between Thanksgiving & Dec. 1. I assume these delays now are due to the problems with the DCH box files.
cypherstream 11-09-07, 11:42 PM I just heard tonight that Tivo may have slight delay from Nov 12 launch date to Nov 22 (which doesn't make any sense to me being that's Thanksgiving), but I"m still hoping for this Monday (Nov 12). Another poster on another page on AVS heard between Thanksgiving & Dec. 1. I assume these delays now are due to the problems with the DCH box files.
FIGURES
formulaben 11-10-07, 03:25 AM I just heard tonight that Tivo may have slight delay...
Shocker! :eek:
bicker1 11-10-07, 07:27 AM Has nothing to do with the comcast UI software, the IR code set (single) is hardwired into the IR port hardware, and is the same one used since before Moto took over GenInst. They are not going to change it or add additional IR code sets.That's actually good news, to me, since my concern is about my Comcast DVR conflicting with my TiVo, which is in the same room. If the Comcast TiVo is sending TiVo Address 0 codes, then it will operate all TiVos in the room, not just one. If it isn't sending any TiVo codes at all, that would be a GOOD thing from my standpoint.
However, forgive me for being skeptical, just looking at the remote control, which looks exactly like the DirecTiVo control and the various TiVo standard controls. Why would they bother with a new remote if it wasn't sending different codes?
Can you please confirm that the Comcast TiVo will work with the existing (silver) remote control?
Shocker! :eek:
Yeah I'm thinking about being a stand-up comedian, I think I'll use the 'Tivo might have a slight delay' as my opening line. :D (it's funny 'cause it's true)
newlinux 11-10-07, 10:03 AM Yeah I'm thinking about being a stand-up comedian, I think I'll use the 'Tivo might have a slight delay' as my opening line. :D (it's funny 'cause it's true)
Yeah, i'm not sure the second half of the title of this thread is really applicable :). Didn't this thread start a year and a half ago?
bicker1 11-10-07, 10:20 AM Given that some of us have been waiting for this since 2001, a year and a half is within the realm of Coming Soon. Indeed, ComingSoon.net is projecting what feature films will be released in November 2009 already, and that's just a feature film... hardware/software systems are far more speculative.
As it is, the title should probably be changed to be "Comcast TiVo DVR - Has Arrived" since within the next few weeks, that will be the case.
andyross63 11-10-07, 10:28 AM That's actually good news, to me, since my concern is about my Comcast DVR conflicting with my TiVo, which is in the same room. If the Comcast TiVo is sending TiVo Address 0 codes, then it will operate all TiVos in the room, not just one. If it isn't sending any TiVo codes at all, that would be a GOOD thing from my standpoint.
However, forgive me for being skeptical, just looking at the remote control, which looks exactly like the DirecTiVo control and the various TiVo standard controls. Why would they bother with a new remote if it wasn't sending different codes?
Can you please confirm that the Comcast TiVo will work with the existing (silver) remote control?
Until somebody can verify, I would guess it uses the standard Motorola set, with some codes redefined. There are also many codes defined for Motorola's that are rarely used anyways. You can see the main list in the Wikibook, on the remote page, but there are few I've seen on lists that the current software doesn't use:
077=A(diamond), 237=B, 240=Browse, 114=C, 110=D, 112=E, 108=F, 115=G, 111=H, 113=I, 109=J, 239=List, 034=O, 242=Reserved, 238=Reserved, 204=Reserved, 241=A/Theme.
Can you please confirm that the Comcast TiVo will work with the existing (silver) remote control?
For most purposes it will work fine. I did not try all functions of the silver remote on the Com/Tivo but everything I tried worked the same with the exception of the page up/down buttons now being the thumbs up/down. Unfortunately they moved the test unit I had access to this past week to another office (bastards), we should be getting one back soon though.
As for the closed captioning not working correctly that I had posted a week or so ago, an update. As it is now you will have to go into the old way (box off-menu) to change CC to 'user' then go back to the Com/Tivo interface & make adjustment from there. Hopefully if I get access back to test unit again I'll check this personally.
bicker1 11-10-07, 11:08 AM Glad to hear about the remote... makes me feel better.
markjrenna 11-10-07, 11:27 AM It's 2057...
Hey Guys... I hear TiVo will be out soon. Someone that someone knows said maybe soon.
newlinux 11-10-07, 12:42 PM Given that some of us have been waiting for this since 2001, a year and a half is within the realm of Coming Soon. Indeed, ComingSoon.net is projecting what feature films will be released in November 2009 already, and that's just a feature film... hardware/software systems are far more speculative.
As it is, the title should probably be changed to be "Comcast TiVo DVR - Has Arrived" since within the next few weeks, that will be the case.
Well, that may be true for you...
I'm also one of those people who have been waiting that long and year and a half is not within the realm of coming soon to me... How long I've waited really doesn't impact what I call coming soon quite that much.
My post was was just intended to be caustic, but since you've indulged...
Many people have been waiting 2000 years for Jesus to come back. So saying he'll be back soon leaves a lot of time for him to come back. By your calculations, the next 500 years will be in the "coming soon" window.
And as you know, Comcast Tivo hasn't arrived for most people (including most of the people on this forum).
For most purposes it will work fine. I did not try all functions of the silver remote on the Com/Tivo but everything I tried worked the same with the exception of the page up/down buttons now being the thumbs up/down. Unfortunately they moved the test unit I had access to this past week to another office (bastards), we should be getting one back soon though.
As for the closed captioning not working correctly that I had posted a week or so ago, an update. As it is now you will have to go into the old way (box off-menu) to change CC to 'user' then go back to the Com/Tivo interface & make adjustment from there. Hopefully if I get access back to test unit again I'll check this personally.
The same single remote code set is still used with the TiVo U/I Software. They would have to change out hardware in the STB to use a different IR code set. The same remotes you use now, will still work if you upgrade the DVR service for the TiVo software.
bicker1 11-10-07, 01:03 PM My post was was just intended to be causticWhich is as good a reason as any to have challenged it.
newlinux 11-10-07, 01:56 PM Which is as good a reason as any to have challenged it.
I doubt you need a reason. :)
My Comcast DVR did some wacky stuff this afternoon.. seemed like a firmware upgrade in the middle of the day which is really odd. Tivo related? My regular HD box in the bedroom did nothing.
markjrenna 11-10-07, 05:27 PM My Comcast DVR did some wacky stuff this afternoon.. seemed like a firmware upgrade in the middle of the day which is really odd. Tivo related? My regular HD box in the bedroom did nothing.
Maybe in preparation for the iGuide update...
http://www.comcast.com/newguide/default.html
formulaben 11-10-07, 05:43 PM Maybe in preparation for the iGuide update...
http://www.comcast.com/newguide/default.html
HAHAHA...too little, too late Comcast. A keyboard? How novel...
Man, I don't miss that steaming pile of feces in my entertainment center.
cypherstream 11-10-07, 06:52 PM Well I heard that the new OpenCable certification requires 4 multi-function keys labeled A, B, C, D. These keys will be universally available for OCAP applications and guides.
If I'm not mistaken the new Tivo remote for Comcast has an A, B, C, and D button correct?
davehancock 11-12-07, 01:29 PM Multichannel News has an interesting article (http://www.multichannel.com/index.asp?layout=article&articleid=CA6499350) on Comcast TiVo (and Cox too). One of the interesting subtleties in the business arrangement is: . As part of the deal with Comcast, Rogers said, “in every TiVo home, we have the right to sell the interactive overlay on every commercial, on every network… That’s an incredibly powerful franchise we can develop... so we can look to diversify our business model.”One must wonder: does that mean that on DVRs FF and skip forward functions will be disabled and commercials inserted (that you have to watch) that are provided through TiVo? (Or perhaps, you have to sit through a TiVo supplied commercial before watching a delayed program (and still not being able to skip the commercials on the program)?
TiVo has been talking about this sort of technology for awhile.
cypherstream 11-12-07, 01:31 PM So today is the 12th. Any news?
markjrenna 11-12-07, 03:17 PM TiVo and Comcast plan to update commercials that are targeted and relevant to that point in time when you watch a recorded show.
Also a Pop Up maybe inserted as you FF through a commercial.
I personally rather have targeted advertising then just random advertising. I hope whatever is done will be subtle.
So today is the 12th. Any news?
Not that you or anyone else wants to hear another delayed date but it's now set for Nov, 26 (2007?). They're doing testing with the headends & CMTS's on getting the boxes to 'flip' correctly. :rolleyes:
davehancock 11-12-07, 03:35 PM TiVo and Comcast plan to update commercials that are targeted and relevant to that point in time when you watch a recorded show.
Also a Pop Up maybe inserted as you FF through a commercial.
I personally rather have targeted advertising then just random advertising. I hope whatever is done will be subtle.And many folks would rather have NO commercials!:rolleyes:
cypherstream 11-12-07, 05:15 PM Not that you or anyone else wants to hear another delayed date but it's now set for Nov, 26 (2007?). They're doing testing with the headends & CMTS's on getting the boxes to 'flip' correctly. :rolleyes:
BIG SURPRISE!
I think I heard that Duke Nukem Forever comes out the same day as Tivo!
(If your not familiar with the Duke Nukem forever story see here: http://duke.a-13.net/ )
As for the ad's, I can't say I agree with that... BUT I will still try the Tivo out. If the ads are too intrusive for an extra monthly fee, then BYE BYE Tivo!
chrisgeleven 11-12-07, 06:13 PM Not that you or anyone else wants to hear another delayed date but it's now set for Nov, 26 (2007?). They're doing testing with the headends & CMTS's on getting the boxes to 'flip' correctly. :rolleyes:
I am thinking November 26th, 2109 sounds about right.
yunlin12 11-12-07, 07:20 PM There are two places in a show where Tivo typical inserts an ad.
One is during the show, most likely in the commercial break, whene there will be a green thumbs-up pop-up on the bottom of the screen, if you hit the thumbs-up on your remote, it would take you to a Tivo ad (usually you can also access from Tivo's showcase menu), it would usually lead to some ad video clip, you can play them, and when you are done, you just back out of it, and it would return you to the place where you hit the thumbs-up. It doesn't impact your ability to FF or 30 sec skip, so you only watch the ad that you want to see.
The other place is at the end of the show, where you see the usual menu to either save or delete the show. Tivo sometimes add a 3rd option to take you to another ad (same type of ads as in the above case). By default the save option is highlighted, so if you want to see the ad, you have to arrow down to that option then select, otherwise it doesn't change anything you do with your Tivo remote.
Others have seen Tivo overlaying ads when user is FF through a commercial break, I haven't seen it personally. I've been a DTivo user for 3+ years and SA Tivo user for 1.5 years. So it's not a common occurrence.
T Sizzles 11-12-07, 08:49 PM I have a question about the TiVo boxes.
Will I have to swap my box or can a Comcast CSR "push" a software update over the network to my box?
chrisgeleven 11-12-07, 10:09 PM I have a question about the TiVo boxes.
Will I have to swap my box or can a Comcast CSR "push" a software update over the network to my box?
Your DVR should be able to download the Tivo software and install it.
charliekboston 11-14-07, 08:08 PM Had a technician over for another issue and tried to pick his brain. He said that they had a training meeting and that the 26th was the official date. He also said that they are going to require techs initially to go into the homes to install.
There are two places in a show where Tivo typical inserts an ad.
One is during the show, most likely in the commercial break, whene there will be a green thumbs-up pop-up on the bottom of the screen, if you hit the thumbs-up on your remote, it would take you to a Tivo ad (usually you can also access from Tivo's showcase menu), it would usually lead to some ad video clip, you can play them, and when you are done, you just back out of it, and it would return you to the place where you hit the thumbs-up. It doesn't impact your ability to FF or 30 sec skip, so you only watch the ad that you want to see.
The other place is at the end of the show, where you see the usual menu to either save or delete the show. Tivo sometimes add a 3rd option to take you to another ad (same type of ads as in the above case). By default the save option is highlighted, so if you want to see the ad, you have to arrow down to that option then select, otherwise it doesn't change anything you do with your Tivo remote.
Others have seen Tivo overlaying ads when user is FF through a commercial break, I haven't seen it personally. I've been a DTivo user for 3+ years and SA Tivo user for 1.5 years. So it's not a common occurrence.
I have never used Tivo but have always wanted to. It forces you to watch ads? If that's the case there is no way I'm taking the tivo upgrade. I love my 30 sec secret skip button
Gabatta 11-14-07, 08:23 PM Had a technician over for another issue and tried to pick his brain. He said that they had a training meeting and that the 26th was the official date. He also said that they are going to require techs initially to go into the homes to install.
Until they officially change it again. It's Comcastic.
bicker1 11-14-07, 08:32 PM I have never used Tivo but have always wanted to. It forces you to watch ads? If that's the case there is no way I'm taking the tivo upgrade. No, TiVo doesn't make you "watch ads".
yunlin12 11-15-07, 10:28 AM I have never used Tivo but have always wanted to. It forces you to watch ads? If that's the case there is no way I'm taking the tivo upgrade. I love my 30 sec secret skip button
Where did I say Tivo force you to watch ads in my post? If anything, I specifically said that it doesn't change your remote clicking if you don't want toactually view the ads. If you do want to see the ads, then you have to do an extra remote click or two.
therob006 11-15-07, 11:18 AM Had a technician over for another issue and tried to pick his brain. He said that they had a training meeting and that the 26th was the official date. He also said that they are going to require techs initially to go into the homes to install.
I've heard the same thing. There seems to be a long process to download the Tivo software so Comcast wants to make sure that Tivo is working when the tech leaves.
barakthecat 11-15-07, 12:49 PM No, TiVo doesn't make you "watch ads".
Oh yeah? I was kidnapped by a Tivo and it forced me to watch ads for 23 hours until Jack Bauer came and rescued me.
Paul Simoneau 11-15-07, 01:44 PM Oh yeah? I was kidnapped by a Tivo and it forced me to watch ads for 23 hours until Jack Bauer came and rescued me.
He would have gotten there sooner, but he was busy killing terrorists. :)
During playback, you can ALWAYS fast forward through playback. There have been a couple of occasions in the past where some content (Fox, I believe) had some very funky flags set which prevented the TiVo from zipping through commercials, but that was only a couple of times and it wasn't supposed to function like that.
I find the "gold star" or newer style "bar" advertisements innocuous and unobtrusive. They're out of the way, and you don't have to see them if you don't want to. They've also kept the ads tucked away in the Showcases area, and you don't have to go in there if you don't want to.
It's not like they're spamming your Inbox...
The Nov. 26 date is still the target date but doesn't look good. Trials on getting software on the boxes is not going as smooth as desired, basically it's a crap shoot on it coming through or not. Some boxes crapping out during d/l & some working fine, not model specific. Still testing in different areas trying to get working correctly, dependably. As much as customers want it & Comcast wants to release it to them, they don't want a fiasco at launch. Better to wait a little longer & get reliable product. It will be great if it still happens 11/26, but don't count on it. Sorry for the bad (albeit not surprising) news. Hang in there it really is coming fairly soon though. (now donning flame retardant suit)
klgrl7681 11-15-07, 10:35 PM Awww, I suspect that I've been "had". I just called my local CSR (for Loudon county, VA) and she told me that they have the boxes with Tivo available. I have an appointment tomorrow for this swap and I'll let everybody know. If you hear a blood-curdling scream all the way across the country, then that would be me pissed off that they're blowing smoke up my a** again.
cypherstream 11-15-07, 10:52 PM The Nov. 26 date is still the target date but doesn't look good. Trials on getting software on the boxes is not going as smooth as desired, basically it's a crap shoot on it coming through or not. Some boxes crapping out during d/l & some working fine, not model specific. Still testing in different areas trying to get working correctly, dependably. As much as customers want it & Comcast wants to release it to them, they don't want a fiasco at launch. Better to wait a little longer & get reliable product. It will be great if it still happens 11/26, but don't count on it. Sorry for the bad (albeit not surprising) news. Hang in there it really is coming fairly soon though. (now donning flame retardant suit)
I could of guessed that!
Why is it hanging at downloading? Is it a signal issue?
Why is it hanging at downloading? Is it a signal issue?
Unknown at this time, that's why it's still being tested. Doesn't sound like it's a signal issue though. One box will download fine at one particular point then when trying another box at the same point it fails. :confused:
vstream 11-15-07, 11:22 PM Awww, I suspect that I've been "had". I just called my local CSR (for Loudon county, VA) and she told me that they have the boxes with Tivo available. I have an appointment tomorrow for this swap and I'll let everybody know. If you hear a blood-curdling scream all the way across the country, then that would be me pissed off that they're blowing smoke up my a** again.
Hate to sound cynical, but you might want to take a Valium before they arrive... ;)
bicker1 11-16-07, 07:05 AM Awww, I suspect that I've been "had". I just called my local CSR (for Loudon county, VA) and she told me that they have the boxes with Tivo available.In VA? Unlikely. However, here in MA, I suspect we could see boxes with TiVo software on them before we see automatic downloading of the software.
vstream 11-17-07, 11:24 AM I was on the phone getting a Comcast billing issue resolved, and spoke to a supervisor since I'd tried unsuccessfully in the past to get the issue resolved. The guy seemed pretty knowledgeable, so I asked him when Comcast TiVo would be available in the bay area.
I'm not reporting the following as facts, only reporting what he said...so don't shoot the messenger! :)
Comcast customers (non-Comcast/TiVo employees) have started to get TiVo in New England area.
In bay area, Comcast employees began testing TiVo in August. I asked when it would be available to customers, and while he said he didn't have a definite date, he thought it would be in early 2008.
There will be 2 levels of TiVo offered:
--basic version--just TiVo interface, $0
--"full" TiVo version, $??/month
He didn't have specifics regarding the feature differences between the 2 levels.
I asked if they would be using the TiVo guide info, and he said he wasn't sure, but said that in a month or so they'll be rolling out a major update to their guide.
hybucket 11-17-07, 11:35 AM To my knowledge, no one in the New England area (non-Comcast employees) has as yet received the Comcast TiVO. A CSR yesterday (and we know how knowledgeable most of them are) who was located in the New Bedford MA area said there were TiVO techs in the building, and that the service should be available "within days" and would cost 2.95 per month. She did not mention anything about "2 levels" of service.
andyross63 11-17-07, 11:44 AM I asked if they would be using the TiVo guide info, and he said he wasn't sure, but said that in a month or so they'll be rolling out a major update to their guide.
There is an update to iGuide (75.58) and firmware (16.42 for DCT or 18.34 for DCH) going around. It seems to have been rolled out to the Chicago area first. The most obvious change is that the ovals that hold the text on some of the menus are vertically smaller, and a more obvious 'More Choices' arrow on the bottom instead of the tiny triangle that may have been off-screen on TV's with high overscan. Also, the Parental control options have been expanded and are much easier to configure. They are broken into separate menus instead of entries within one menu. There are many other little usability changes. After a little over a week, it's been stable and I haven't had any severe freezups.
You can find more details in the Wikibook, on the Firmware/Software page. (see .sig below for link.)
bicker1 11-17-07, 02:43 PM It should be noted that the hold-up with regard to rolling this out appears to be the software download. Perhaps the TiVo software is simply too large (!?) or too invasive to easily support as a software update, though they are apparently trying to work the issue out, or more likely have already worked the issue out, and now they're just waiting until after the holiday to start their general roll-out here.
The absolute best part about the ongoing delays in rollout (now that the software is supposedly done & tested), is that by the time the software is available, the Writer's strike will have taken it's toll and there won't be a damn thing to record! :D
The absolute best part about the ongoing delays in rollout (now that the software is supposedly done & tested), is that by the time the software is available, the Writer's strike will have taken it's toll and there won't be a damn thing to record! :D
Are you sure that isn't part of the master plan?
Are you sure that isn't part of the master plan?
Absolutely positive, as that would require an actual "plan". ;)
Well, at least I live relatively close to the office so I can drive over in a few minutes and pick up a new box as soon as it's ready to go.
I still haven't been able to get a 3416 either, as it appears all the techs and staff horde this box for themselves so it's never available over here- I've been down there a number of times to exhange my 3412 as well.:(
therob006 11-19-07, 11:10 AM To my knowledge, no one in the New England area (non-Comcast employees) has as yet received the Comcast TiVO. A CSR yesterday (and we know how knowledgeable most of them are) who was located in the New Bedford MA area said there were TiVO techs in the building, and that the service should be available "within days" and would cost 2.95 per month. She did not mention anything about "2 levels" of service.
Here is the info I heard in regards to TiVo launch in New England
There is 1 level of service, not 2. I heard the same cost as you and its a household charge, not per box.
You DO have to schedule a service call, even if you come into the office. None of the boxes are being preloaded with the TiVo software. The tech comes to your home, calls up someone (not customer service) and they attempt to change the box over from the current DVR services to TiVo. If that fails, box is swapped by the tech there.
Screw them. As I said in the local thread, why do I have to pay for a $15 service call for something they should have right to begin with? I'll wait until they get it right or let me do it myself.
brianr0131 11-19-07, 01:56 PM Screw them. As I said in the local thread, why do I have to pay for a $15 service call for something they should have right to begin with? I'll wait until they get it right or let me do it myself.
I would bet that there is no charge for the visit. I have had Comcast at my home many times and I have never paid for the service call. I could be wrong, but I am pretty sure they won't be charging.
Here is the info I heard in regards to TiVo launch in New England
There is 1 level of service, not 2. I heard the same cost as you and its a household charge, not per box.
.
people seem to be confused here over level of service of course there is two levels
1) being Tivo
2) New Iguide
i´m sure that´s why people are getting it wrong
Well, either way I'm not going to pay more than the cost of the new service. Certainly if I go down and get the new box myself with Tivo all setup the most they can charge me is the $2 for the service upgrade (and even then I feel like they're nickel and diming me).
bohbot16 11-19-07, 05:37 PM Awww, I suspect that I've been "had". I just called my local CSR (for Loudon county, VA) and she told me that they have the boxes with Tivo available. I have an appointment tomorrow for this swap and I'll let everybody know. If you hear a blood-curdling scream all the way across the country, then that would be me pissed off that they're blowing smoke up my a** again.
So what happened?
brianr0131 11-19-07, 10:54 PM So what happened?
Meh... I ignore people with a 3 post count and "information". You should too.
therob006 11-20-07, 07:56 AM Screw them. As I said in the local thread, why do I have to pay for a $15 service call for something they should have right to begin with? I'll wait until they get it right or let me do it myself.
"They" being who? Comcast? TiVo? Motorola? There is alot of "theys" involved here. For $15, I'd rather not have to deal with headaches if something goes wrong after picking up the box, hooking it up, having to sit on hold waiting to speak to a csr, etc. In, out, over.
I would bet that there is no charge for the visit. I have had Comcast at my home many times and I have never paid for the service call. I could be wrong, but I am pretty sure they won't be charging.
From I've been told, you get charge the $15 flat fee for the tech coming out. So it doesn't matter if you have one or 5 DVR boxes. But they are not planning to waive it for now.
brianr0131 11-20-07, 10:13 AM "They" being who? Comcast? TiVo? Motorola? There is alot of "theys" involved here. For $15, I'd rather not have to deal with headaches if something goes wrong after picking up the box, hooking it up, having to sit on hold waiting to speak to a csr, etc. In, out, over.
From I've been told, you get charge the $15 flat fee for the tech coming out. So it doesn't matter if you have one or 5 DVR boxes. But they are not planning to waive it for now.
Where does your info come from? I have to just trust that you know what you're talking about. However, n o one has been able to officially book an appt for Tivo upgrade yet so I have a hard time believing what "you've been told" If you had the service working and said that I would be more inclined to take it as gospel. As of now, like this whole thread, it's hearsay to me.
davehancock 11-20-07, 10:32 AM Folks, it could well be that Comcast has a different cost structure in different areas (TW sure does). It sure would help folks figure out what is going on if you guys making statements about cost, or anything about cable, if you would SIMPLY INCLUDE YOUR REAL LOCATION (not just some stupid statement) in your profile - so whenever you make a post, the rest of us have a better idea of "where you are coming from". Just click on the UserCP tab above and then Edit Profile in the settings column.
Thanks
therob006 11-20-07, 10:44 AM Where does your info come from? I have to just trust that you know what you're talking about. However, n o one has been able to officially book an appt for Tivo upgrade yet so I have a hard time believing what "you've been told" If you had the service working and said that I would be more inclined to take it as gospel. As of now, like this whole thread, it's hearsay to me.
My info comes from calling csrs and friends who work for comcast.
I'll let you know when I get the service working. I added myself to the list when it first appeared for the Comcast New England.
EDIT: But you can take what I say for fact, heresay or fiction. I would not post it if I did not feel like it had any value.
brianr0131 11-20-07, 11:27 AM My info comes from calling csrs and friends who work for comcast.
I'll let you know when I get the service working. I added myself to the list when it first appeared for the Comcast New England.
EDIT: But you can take what I say for fact, heresay or fiction. I would not post it if I did not feel like it had any value.
I just read back and realized I sound like a tool. I am not trying to discount what you state, but rather point out the variety of "answers" Comcast tends to give for any question.
I guess the fact that we've been waiting for over 2 years makes it worse. I hope it's going to have some sort of WOW factor. We'll see soon, or at some undetermined point as the case may be.
cleverdevil 11-23-07, 12:37 PM Any updates on the status of the rollout? My new HDTV arrives on Monday, and I just installed my new Motorola DVR to replace my TiVo Series 2, and the user interface is absolutely pitiful in comparison to my TiVo... I don't know how long I can hold out!
I am in Atlanta, which I assume will be left out of the initial "New England" rollout. I just want to see if I can expect a TiVo-powered Comcast DVR by the end of the year, or if we're looking at a longer timeframe.
How about the TiVo HD? Its about 279 or so and even with the added 6.99 fee (you get the reduced rate for having a Series 2 already) it'll pay for itself in 2 years by returning the Comcast dvr.
cleverdevil 11-23-07, 02:22 PM How about the TiVo HD? Its about 279 or so and even with the added 6.99 fee (you get the reduced rate for having a Series 2 already) it'll pay for itself in 2 years by returning the Comcast dvr.
By my math, getting a TiVo HD would cost me about the same as the Comcast DVR per month, except now I am responsible for the hardware, and lose out on PPV and "On Demand" (which kinda suck, but still).
That being said, if TiVo's software/service aren't available for my Comcast DVR within about a 6 month period, I will likely bite the bullet and buy a TiVo HD. I'd much prefer to have it as a service, so I don't have any additional hardware to purchase. I'd rather spend that money on a Blu-Ray or HD-DVD player.
therob006 11-23-07, 02:30 PM I'm sure the roll out for your area will be quicker if more people sign up for it at www.comcast.com/gettivo. I know I keep posting this site but it is the only way for Comcast to know who is REALLY interested.
I am thinking by Dec 1st, the first couple of customers will be installed with TiVo software on their current DVR boxes.
MomentaryLapse 11-23-07, 06:18 PM I'm sure the roll out for your area will be quicker if more people sign up for it at www.comcast.com/gettivo. I know I keep posting this site but it is the only way for Comcast to know who is REALLY interested.
I am thinking by Dec 1st, the first couple of customers will be installed with TiVo software on their current DVR boxes.
Anyone know of a site showing what has/hasn't had the rollout?
I am thinking by Dec 1st, the first couple of customers will be installed with TiVo software on their current DVR boxes.
We can only hope. Next launch date was set for Mon, 26 but from the sounds of it I think once again that date will come & go with no Com/Tivo. Comcast was originally hoping for a few thousand customers to have the new Tivo guide by year end, now they'll be happy/lucky if they have a thousand.
LKupersmith 11-23-07, 07:59 PM Anyone know of a site showing what has/hasn't had the rollout?
You're here. Skim through this thread and you'll see that nobody has it yet (outside of a few Comcast employees).
Dawgdaes 11-23-07, 09:17 PM By my math, getting a TiVo HD would cost me about the same as the Comcast DVR per month, except now I am responsible for the hardware, and lose out on PPV and "On Demand" (which kinda suck, but still).
That being said, if TiVo's software/service aren't available for my Comcast DVR within about a 6 month period, I will likely bite the bullet and buy a TiVo HD. I'd much prefer to have it as a service, so I don't have any additional hardware to purchase. I'd rather spend that money on a Blu-Ray or HD-DVD player.
You can now buy a Tivo HD for 299 and purchase (not transfer) life time service.
I would rather have access to Amazon unbox the pay per view and on demand.
bicker1 11-24-07, 07:01 AM Keep in mind that Amazon Unbox does not provide widescreen programming to TiVos at this time, and it also does not support Closed Captioning.
hi guys little info for ya called comcast on a billing prob and was told sign up was monday for tivo she could bring up the page but would not let her input info said she would call me personly monday evening and a tech would come out and install that week(she said tuesday wednesday not buying that at all ) so i think monday seems to be sign up day:):) or this could be just more smoke up our A$$
We can only hope. Next launch date was set for Mon, 26 but from the sounds of it I think once again that date will come & go with no Com/Tivo. Comcast was originally hoping for a few thousand customers to have the new Tivo guide by year end, now they'll be happy/lucky if they have a thousand.
Corp Email, sent out on Friday, has confirmed Monday rollout start date for areas of NE.
central PA rollout date has moved from Jan 2008 to Mid. Feb 2008.
The sad thing, were 100% ready for it here in Harrisburg, Hershey, Lebanon, Reading, Lancaster. we have the new Head-end equipment installed, Control Software setup, tested, and certified. We are only waiting on the final version of the STB software to be installed on the DL server.
Corp Email, sent out on Friday, has confirmed Monday rollout start date for areas of NE.
central PA rollout date has moved from Jan 2008 to Mid. Feb 2008..
Any word on other areas of the country? I presume it would be even later than Mid Feb.
Just turned in my heavy pixelating dch 3416 to the Cambridge, Ma office.
The guy behind the desk said without hesitation that the 26th of Nov is indeed the roll out day for my area.
Was going to try an actual tivo box, but who knows now.
Well I was going to have them come out anyway to downgrade to only basic, so if it's true I might have them bring another box.
cypherstream 11-24-07, 03:11 PM So does anyone know if they fixed the issues downloading to the DCH boxes? Will they still support downloading to the box or will a tech have to come swap out your DVR?
told me install tech would come out
hybucket 11-24-07, 04:26 PM What about new installs? If I switch to Comcast and want the TiVO box, will it come pre-loaded, or will I get the Moto box and then have to download the TiVO software?
travis33 11-24-07, 06:22 PM hi guys little info for ya called comcast on a billing prob and was told sign up was monday for tivo she could bring up the page but would not let her input info said she would call me personly monday evening and a tech would come out and install that week(she said tuesday wednesday not buying that at all ) so i think monday seems to be sign up day:):) or this could be just more smoke up our A$$
Good news.
Does anyone know what the final word is on the 30sec skip? Is there any was to get it with Comcast Tivo?
Corp Email, sent out on Friday, has confirmed Monday rollout start date for areas of NE.
central PA rollout date has moved from Jan 2008 to Mid. Feb 2008.
The sad thing, were 100% ready for it here in Harrisburg, Hershey, Lebanon, Reading, Lancaster. we have the new Head-end equipment installed, Control Software setup, tested, and certified. We are only waiting on the final version of the STB software to be installed on the DL server.
How about your PA neighbors tot he SE? (Chester/Deleware counties)?
MomentaryLapse 11-24-07, 09:12 PM Scanpa... anyway to tell if 60656 (Chicago) is "ready"?
Gabatta 11-25-07, 09:21 PM I would be very interested to hear some actual hands on reviews of the Comcast TiVo. Since the initial rollout in select areas is 'supposedly' set for tomorrow, I am hoping that the Comcast employees and insiders who have been testing this long awaited interface can give some concrete reviews and information here.
I understand that you have been under NDA until now, but with the launch upon us, that should no longer be an issue. Of course, why do I think that TiVo will not roll out tomorrow? Maybe I am just cynical...
bicker1 11-26-07, 07:39 AM Not having read the NDA (nor having read their employment agreement/employee handbook), I'm not sure what folks can and cannot say, especially about "what took so long" and "what didn't work well originally". I would be interested, though, in knowing how it works now.
GreekIrish 11-26-07, 09:19 AM Went through a couple of service reps this morning and asked to speak to a manager. Word is; the delay continues, possibly for a week or two. I'll try again later this afternoon.
cypherstream 11-26-07, 09:20 AM Ok it's 11/26... I know it's early, but anyone.... ?
Hopefully there's some good news today.
leogetz 11-26-07, 09:33 AM Put in my zip and nothing..I live south of Boston...
CoyoteTeacher 11-26-07, 10:43 AM Ok it's 11/26... I know it's early, but anyone.... ?
Hopefully there's some good news today.
I called yesterday and was told to call again today, because it will be available. You can probably guess that today I was told it was delayed again. They were not allowed to mention any new release date. I am in one of the first areas scheduled for its release, btw.
Two points made by the reps: 1) It will be a download and no tech will have to be dispatched. 2) Today's rep put my name on a list whereby Comcast will call me as soon as it's available.
You can make your own conclusions.
(I have a TiVo HD on one TV and Comcast DVR on the other; I'm looking forward to comparing them and most importantly seeing how the wife, a TiVo lover, compares them.)
chad473 11-26-07, 10:53 AM shocking
NortheasternPJ 11-26-07, 11:01 AM I've called twice this morning. The first CSR told me that it was ready and I could go down to Best Buy or Circuit City and get the Tivo and just call Comcast to install it. I called back after that and was told it wasn't ready yet and once again added me to a list.
cypherstream 11-26-07, 12:50 PM Ugh...
Why am I not surprised?
The regular Tivo is looking better and better...
And it will work with SDV according to this:
http://www.twice.com/article/CA6504997.html
bicker1 11-26-07, 12:52 PM Yup, TiVo's prospects are looking up today:
http://www.prnewswire.com/cgi-bin/stories.pl?ACCT=109&STORY=/www/story/11-26-2007/0004711019&EDATE=#linktopagebottom
Still, CableCard problems are still more common with TiVos than with cable-company issued equipment, so that's a consideration, and of course, don't forget VOD and PPV. Finally, there is the whole up-front cost of the TiVo to deal with, and the fact that if it breaks after 90 days, the fix is on your dime.
Neither really is completely better than the other; both choices have their advantages.
formulaben 11-26-07, 01:16 PM Just make the jump to the Tivo HD; you won't regret it.
cypherstream 11-26-07, 01:34 PM Just make the jump to the Tivo HD; you won't regret it.
I wasn't really sure what the difference was from the Tivo S3 and the Tivo HD, so I googled Tivo HD vs. Tivo S3.
I found an interesting article here:
http://www.engadgethd.com/2007/10/23/tivo-hd-vs-series3/
Maybe this will help anyone who is contemplating getting a real Tivo. Although I really like the remote and front OLED display on the S3, the cost difference is not really worth it, considering both units operate the same anyway.
I'm going to do some googling to see if I can find screen shots of the on screen guide. I like a colorful grid guide, and if that's available perhaps a real Tivo is the way to go. I wonder how many people Comcast has working on the Tivo port. It's taking them so long to figure out these issues, perhaps they need to devote more funding into a bigger/better Tivo team.
andydumi 11-26-07, 01:40 PM Ugh...
Why am I not surprised?
The regular Tivo is looking better and better...
And it will work with SDV according to this:
http://www.twice.com/article/CA6504997.html
It seems cable is moving forward with SDV.
The good thing is it will improve quality of HD and availability of HD channels. Also, VOD can be streamed down to Tivo this way if its a software implementation.
The bad thing is that these will be controlled/distributed by the cable companies, so here comes another 3-5 dollar monthly Comcast charge, to make the Tivo route a little more unappealing. Plus shipping in second half 08 in Comcast timeline means 2012.
MomentaryLapse 11-26-07, 04:00 PM Yep... called my office today and they had NO CLUE what I was even talking about. Talked to the supervisor and she said there was no such thing.... LOL
Someone able to borrow me 300-400 bucks?
demonfoo 11-26-07, 04:06 PM Yep... called my office today and they had NO CLUE what I was even talking about. Talked to the supervisor and she said there was no such thing.... LOL
Heh, they're first-line support/sales. The fact that the words "SDV tuning resolver" mean nothing to them is hardly surprising; I don't think a lot of them could spell SDV, to be honest. :) Hopefully by the time 2Q08 rolls around, the clue will start to filter out to them.
MomentaryLapse 11-26-07, 07:57 PM I think part of their training should be on this site :)
bicker1 11-27-07, 07:11 AM Yep... called my office today and they had NO CLUE what I was even talking about. Talked to the supervisor and she said there was no such thing.... LOLYou called your local office to ask about something that they won't even have to offer you until at least the second quarter? Why would you expect CSRs to know about future offerings? I think that's really a common problem: CSRs and CSR supervisors are supposed to support current offerings. They're not industry experts. They are people just doing a job. This week they're working in cable. Next week maybe they'll get a job working for Sears. >shrug< When they need to provide support for something, they receive training -- typically JIT training, because it is most effective to train someone on something immediately before they're going to need to apply that training, rather than four to seven months prior.
bicker1 11-27-07, 07:12 AM I think part of their training should be on this site :)How much extra are you willing to pay each months to bring telephone agents up to the level of AVS gods? :)
therob006 11-27-07, 08:27 AM How much extra are you willing to pay each months to bring telephone agents up to the level of AVS gods? :)
I would say becareful what you ask for ;)
bicker1 11-27-07, 09:16 AM It's a legit consideration: If people really need that level of insight and foresight into the future, they can get it here. There is no profitable reason to provide it through other means.
opus312 11-27-07, 12:18 PM I wasn't really sure what the difference was from the Tivo S3 and the Tivo HD, so I googled Tivo HD vs. Tivo S3.
I found an interesting article here:
http://www.engadgethd.com/2007/10/23/tivo-hd-vs-series3/
Not sure why there's no mention of external hard drives. Apparently you can use many different drives with the S3 (because of a hardware loophole that Tivo has thus far agreed not to remedy), but you're restricted to the official Tivo-approved drive with the HD.
demonfoo 11-27-07, 12:24 PM Not sure why there's no mention of external hard drives. Apparently you can use many different drives with the S3 (because of a hardware loophole that Tivo has thus far agreed not to remedy), but you're restricted to the official Tivo-approved drive with the HD.
TiVo decided to grandfather all eSATA drives on the Series3 units because of how many people were already using a wide variety of them (myself included). You *can* attach a non-approved drive to the TiVo HD unit, but it involves taking the primary drive out of the unit, plugging it (and the eSATA drive) into a PC, formatting the new drive as MFS, and marrying the outboard drive to the primary there. It's a bit complicated, and involves having an SATA-capable machine (which most these days are), but people have done it - if you're not afraid to open your TiVo, and know what connectors do what, it's not a big operation.
Check it out...http://www.comcast.com/tivo/
twflawless 11-27-07, 12:42 PM Check it out...http://www.comcast.com/tivo/
What are we supposed to be checking out? This is old and already posted...back a few pages.
therob006 11-27-07, 12:57 PM Check it out...http://www.comcast.com/tivo/
Check back. There is also a posting from myself about how to sign up for TiVo service once it becomes available.
adidas1124 11-27-07, 02:49 PM This really is getting insane... almost 3 years after announcing the service and we are still waiting for it... I may just end up getting a TiVo HD and calling it good.
I am tired of waiting for Comcast to continually break their promises... and having to deal with the current software that these idiots have running that continually freezes and is slow to respond... I even got a brand new 3416 to hopefully alleviate the issues... but no.
ajwees41 11-27-07, 02:54 PM This really is getting insane... almost 3 years after announcing the service and we are still waiting for it... I may just end up getting a TiVo HD and calling it good.
I am tired of waiting for Comcast to continually break their promises... and having to deal with the current software that these idiots have running that continually freezes and is slow to respond... I even got a brand new 3416 to hopefully alleviate the issues... but no.
Would your rather have a half done tivo software on the cable dvr, or one where the software actually works?
cleverdevil 11-27-07, 03:37 PM Would your rather have a half done tivo software on the cable dvr, or one where the software actually works?
We already have something that feels half-done. I suspect that even in its current state, the TiVo software would be better than the software thats on our Comcast boxes today.
If I don't see the software get deployed in the next month or so *somewhere* with reviews/reports about it, I am throwing in the towel and going with the TiVo HD.
I already threw in the towel - twice. I xferred my lifetime on my old S2 to a TiVOHD -and this week spent the $800 for the HDTivo w/lifetime and the USB wireless adapter. 4 years to equal the current comcast crap-box will definitely pay-off. Especially if they charge for for the tivo-comcrap boxes (and not provide all the functionality like tivo to go etc.)
We already have something that feels half-done. I suspect that even in its current state, the TiVo software would be better than the software thats on our Comcast boxes today.
The software is done, it's just a matter of getting it on the boxes correctly & consistently. They're pretty sure they've tracked down the problem & have fix for it.
If I don't see the software get deployed in the next month or so *somewhere* with reviews/reports about it, I am throwing in the towel and going with the TiVo HD.
It's currently on a week by week basis (better then 'next month'). From the sounds of it there may just be a few headends releasing it at a time. A few towns south of Boston may very well be the first to get it next week or the week after.
cypherstream 11-27-07, 05:37 PM The software is done, it's just a matter of getting it on the boxes correctly & consistently. They're pretty sure they've tracked down the problem & have fix for it.
It's currently on a week by week basis (better then 'next month'). From the sounds of it there may just be a few headends releasing it at a time. A few towns south of Boston may very well be the first to get it next week or the week after.
Thanks Jon!
As always, passing on whatever you hear is much appreciated!
I hope that they did track down the problem. Whether it was in Tivo's code, Motorola's firmware code, the DSG firmware or hardware, or something... hopefully it gets resolved asap.
I'm not in New England though, but the sooner you guys get it, the sooner my area in central PA can work on getting it running.
Also can't wait to read some reviews. Hopefully some in depth screen shots and a manual become available online. I would love to see details.
Good evening,
I have been reading with great interest this forum since the beginning and am hopeful of the near release in my area but have a couple of questions. I understand that people might not know the answer because people don't have the software yet..but going to give it a shot. I had been under the impression that the software would be downloaded right to the moto boxes and they would mail out the peanut shaped remotes afterwards. Then have been reading that it will require a truck rollout even if we have compatible boxes. What I was wondering is if they don't have to swap out boxes what will they be doing here and how will they install the software? Will it still be a download and will the techs be sitting here with me while it does its thing or is there another method for upgrading?
Thanks
Tom
cleverdevil 11-27-07, 05:50 PM The software is done, it's just a matter of getting it on the boxes correctly & consistently. They're pretty sure they've tracked down the problem & have fix for it.
Interesting. Well, it seems like that this particular problem is much smaller than actually having finished software. I write software for a living, so I am fairly confident that if the only thing they are struggling with is getting the software on the boxes remotely, that they'll have it sorted out in weeks not months, and then its just a matter of time until I can get it here in Atlanta.
I am curious why they don't just make it available with an "activation fee" to send a tech out to swap out the box with one that already has the software on it. I'd pay $50 in a heartbeat for this, or even go and pick up the box from the local comcast location and install it myself.
It's currently on a week by week basis (better then 'next month'). From the sounds of it there may just be a few headends releasing it at a time. A few towns south of Boston may very well be the first to get it next week or the week after.
Hmm... I wonder where Atlanta stands in the pecking order. No way to know, I suppose!
therob006 11-27-07, 06:07 PM From what I was told by a friend at Comcast
A tech has to come to the home to install the box for two reasons: 1) trouble with activating the modem inside the box and 2) the box is picky about the signal strength.
Starting with (1)
Most DVRs that were attempted to be switched over from Comcast to TiVo failed. It took a few weeks to get these boxes working, if they did start to work. If they did not work, a tech had to come out to replace the box.
Which leads to reason (2)
The signal strength has to be as close to 0 as possible. 0 measurement in terms of RF strength is balanced (I'm not going to assume everyone knows). If its too high or too low, the TiVo software will not load properly or even at all. So the tech would have to fix that either inside or out. The first few "friendly" installs took minimum 1 hour.
So by common sense, if software was just downloaded and then it failed or we were allowed to pick up a box and self install, Comcast could end up having to send out techs to all of our homes and getting an appointment would take weeks. Installs are more of a controlled enviroment so once the tech comes out to verify signal strength and the software is downloaded to the box, we can all be happy.
Launch will happen any week now. I'm still waiting for my install e-mail.
The signal strength has to be as close to 0 as possible. 0 measurement in terms of RF strength is balanced (I'm not going to assume everyone knows). If its too high or too low, the TiVo software will not load properly or even at all.
Just to clarify, the 0dbmv measurement is the standard for analog signal at a tv outlet(which pretty much never happens). The Tivo box will not use that standard but rather the one for docsis modems. That actually uses 2 different levels, rx & tx, +10 to -10 & 30 to 50, respectively or somewhere thereabouts depending on the cable system. This is why a box may work fine now but not work correctly once the Com/Tivo software is loaded.
Good evening,
I have been reading with great interest this forum since the beginning and am hopeful of the near release in my area but have a couple of questions. I understand that people might not know the answer because people don't have the software yet..but going to give it a shot. I had been under the impression that the software would be downloaded right to the moto boxes and they would mail out the peanut shaped remotes afterwards. Then have been reading that it will require a truck rollout even if we have compatible boxes. What I was wondering is if they don't have to swap out boxes what will they be doing here and how will they install the software? Will it still be a download and will the techs be sitting here with me while it does its thing or is there another method for upgrading?
Thanks
Tom
Please see post:
http://www.avsforum.com/avs-vb/showthread.php?p=12307047#post12307047
Thanks for the responses..I guess what I was curious about was how the software is installed if they are sending a tech out...will the software stil have to be downloaded to the box while they wait (assuming my boxes are compatible) or is there another way for them to install it? If one of my dvr's is not compatible (think I read that my 6412 is not) will the replacement box already have the tivo software on it? Would they know before coming out here what I have and what they need to bring/not bring?
Again, I appreciate the replies and I definitely have a better understanding for the need to roll a truck..makes more sense and is more positive then a tech sitting with me and thats all they are here to do.
Tom
As someone who worked for Suburban / Comcast Cable for over 15 Years off and on, it's a shame that some people keep posting pure BS about how TiVo is deployed over the comcast network to the STB, and the reasons why there has been a delay.
Please stay out of MY Thread with YOUR BS.
I guess what I was curious about was how the software is installed if they are sending a tech out...
After tech verifies box is in specs local dispatch will put Tivo codes on box which should start the download.
..will the software stil have to be downloaded to the box while they wait (assuming my boxes are compatible)
Yup (or at least they're supposed to wait)
or is there another way for them to install it?
Nope (not at this time at least)
If one of my dvr's is not compatible (think I read that my 6412 is not) will the replacement box already have the tivo software on it?
As of now there will not be pre-loaded boxes (that could easily change though).
Would they know before coming out here what I have and what they need to bring/not bring?
Techs should have extra boxes on truck (you never know when a download will go bad). Most boxes now handled are the 3 that are to work with Tivo, very few 6412's being issued (but there are some). CSR's should be able to tell what box a customer has & if it needs to be changed out & put a note on work order for tech, but I doubt they would bother.
...makes more sense and is more positive then a tech sitting with me and thats all they are here to do.
Fortunately/unfortunately there will be many installs where this will be the case. Ideally box will already be in specs and tech will just have to initiate the download & make sure it goes through correctly. There will be some nightmares though where techs will have to rewire/reconfigure cable & splitters to make it work. There are already usually 2 times a year where techs install boxes & have to wait 15-30 minutes for downloads, when firmware is updated in system & boxes that tech has still have old version.
cypherstream 11-27-07, 08:57 PM Why couldn't they download Tivo like any other firmware update? Other I-Guide updates download with minimal to no problems.
Would it clog the OOB data channel bandwidth too much? Are they afraid of directing Tivo downloads to different people at different times? Perhaps I-Guide updates happen as a broadcast message all at one time in the middle of the night?
brianr0131 11-27-07, 09:10 PM As someone who worked for Suburban / Comcast Cable for over 15 Years off and on, it's a shame that some people keep posting pure BS about how TiVo is deployed over the comcast network to the STB, and the reasons why there has been a delay.
Please stay out of MY Thread with YOUR BS.
Who is this directed towards?
MomentaryLapse 11-27-07, 09:26 PM As someone who worked for Suburban / Comcast Cable for over 15 Years off and on, it's a shame that some people keep posting pure BS about how TiVo is deployed over the comcast network to the STB, and the reasons why there has been a delay.
Please stay out of MY Thread with YOUR BS.
Well that is how we were told it would be deployed in the beginning was it not? If there is going to be a tech that comes out to install this software update.. seems like it would take a LOT of time even if you got on a list early on.
If they aren't uploading the software to the STB, exactly how are they installing it? Through the coax? Firewire? USB?
cypherstream 11-27-07, 10:11 PM I think its more of a debate on weather or not it has to be done via DSG (DOCSIS Set top Gateway) or traditional Motorola OOB data channel (same way current firmware updates are done).
Some of the search functions require real time data mining, so I wouldn't dismiss DSG so soon, at least to act as a data path for in depth tivo functions that the set top cannot do on its own, for a lack of cpu/memory.
therob006 11-28-07, 08:50 AM Well that is how we were told it would be deployed in the beginning was it not? If there is going to be a tech that comes out to install this software update.. seems like it would take a LOT of time even if you got on a list early on.
If they aren't uploading the software to the STB, exactly how are they installing it? Through the coax? Firewire? USB?
Software is being uploaded but the tech is coming out to watch it and makes sure everything goes according to the ever changing plan. When the mass roll out begins, those (like myself) who have signed up for the first wave are going to have to endure sitting around with a tech while the software (I understand it can take up to 15 minutes) to load into the box. Business-wise, this makes great sense. While we complain about it now, if all goes right, Comcast is hoping that we talk about the TiVo interface with friends, family, and message boards in a positive manner. We gather know to complain about the lack of HD programming, poor customer service and other things. They want us early adopters to come back to praise how well this is working. Excellent marketing strategy but I do not think it was planned that way.
jonwww - any way I can tell from home how well my signal strength is before the TiVo install?
opus312 11-28-07, 09:45 AM TiVo decided to grandfather all eSATA drives on the Series3 units because of how many people were already using a wide variety of them (myself included). You *can* attach a non-approved drive to the TiVo HD unit, but it involves taking the primary drive out of the unit, plugging it (and the eSATA drive) into a PC, formatting the new drive as MFS, and marrying the outboard drive to the primary there. It's a bit complicated, and involves having an SATA-capable machine (which most these days are), but people have done it - if you're not afraid to open your TiVo, and know what connectors do what, it's not a big operation.
Sounds like it might be worth going with the S3 for less than $100 extra...
jonwww - any way I can tell from home how well my signal strength is before the TiVo install?
Well without the proper test equipment (which not many people would have access to), the easiest way would probably be to use your existing cable modem (that is of course given that you have Comcast cable internet). For the purpose of the test you could disconnect the cable input to your DVR & plug it into your cable modem. Hopefully it would lock up within a minute or so and from there you would have 2 options, if it doesn't even lock up though this test is no good. Reasons for not locking up could be low or high signal, bad connections/splitters/cable, incompatible amp, or a filter on the line (filters used to be used for all non-video outlets in many areas, have been done away with in the past few years). #1 you could call Comcast internet dept. & tell them you just want to know the 'transmit' & 'receive' of your modem because you've just reconfigured some cable in your house or something like that, if they say it's out of specs obviously don't ask for them to roll a truck (which they may try to do). #2 connect a computer to the modem & access the internal diagnostic page on the modem, this may be an easier way then the first especially if you have a laptop handy. Refer back to my earlier post about what levels should be. Do a quick google search for modem page access. Levels may be listed as 'upstream/downstream' instead of 'transmit/receive' (they're the same thing).
Keep in mind even if the levels are in spec & you have correct box tech will still have to come out under current policies, but it should be a quick, easy visit for tech.
adidas1124 11-28-07, 10:09 AM They want us early adopters to come back to praise how well this is working.
Praise something Comcast did? I think Comcast is one of the most disliked companies in America... but one that we are stuck with... I know "switch to sat", but in my area, sat is horrible... again, stuck.
I wouldn't have such a problem with Comcast if their products actually worked!! Take our DVR's that constantly freeze and are sometimes a minute behind in response to a remote command. And our broadband modems that need to be unplugged every week or so (I have been through 8 modems and about 15 DVR boxes to try and fix)... Comcast says everything looks perfect signal wise to my house and all my connections are tight and secure.
Sorry to rant... but Comcast is losing me as a DVR customer... but I guess they will still get some $$ from me for my cable card(s)... ugh... over a barrel!!
formulaben 11-28-07, 02:01 PM ...on second thought.
So close.....
A TivoHD box is just unacceptable to me. I do not want a second STB. I am pretty disappointed that Comcast doesn't give their home market first crack at it though :)
So close.....
A TivoHD box is just unacceptable to me. I do not want a second STB. I am pretty disappointed that Comcast doesn't give their home market first crack at it though :)
Why would you need another STB??! The TiVoHD is all you'd need (unless you REALLY need on-demand and with that...)
http://www.engadgethd.com/2007/11/26/switched-video-on-cable-coming-to-tivo-in-2008/
Why would you need another STB??! The TiVoHD is all you'd need (unless you REALLY need on-demand and with that...)
http://www.engadgethd.com/2007/11/26/switched-video-on-cable-coming-to-tivo-in-2008/
Cool, that device sounds handy. Comcast better have their version rolled out by 2nd quarter 08 ;) I do enjoy On-Demand though.
Why would you need another STB??! The TiVoHD is all you'd need (unless you REALLY need on-demand and with that...)You should be able to get the SD digital box free (HD extra) if it is on your primary TV. See the 2nd to last answer in this FAQ at Comcast here (http://www.comcast.com/customers/faq/FaqDetails.ashx?ID=2540).
Yeah, I really need OnDemand. With free movies like Robocop in HD I just have a hard time giving it up.
aaronwt 11-28-07, 04:46 PM Why would you need another STB??! The TiVoHD is all you'd need (unless you REALLY need on-demand and with that...)
http://www.engadgethd.com/2007/11/26/switched-video-on-cable-coming-to-tivo-in-2008/
For On demand you just get an HD STB. I have 5 HDTiVos and one HD STB box for VOD with FIOS. I just recently cut ties with comcast, but I had the same setup, an HD STB for VOD.
aaronwt 11-28-07, 04:49 PM From what I was told by a friend at Comcast
A tech has to come to the home to install the box for two reasons: 1) trouble with activating the modem inside the box and 2) the box is picky about the signal strength.
Starting with (1)
Most DVRs that were attempted to be switched over from Comcast to TiVo failed. It took a few weeks to get these boxes working, if they did start to work. If they did not work, a tech had to come out to replace the box.
Which leads to reason (2)
The signal strength has to be as close to 0 as possible. 0 measurement in terms of RF strength is balanced (I'm not going to assume everyone knows). If its too high or too low, the TiVo software will not load properly or even at all. So the tech would have to fix that either inside or out. The first few "friendly" installs took minimum 1 hour.
So by common sense, if software was just downloaded and then it failed or we were allowed to pick up a box and self install, Comcast could end up having to send out techs to all of our homes and getting an appointment would take weeks. Installs are more of a controlled enviroment so once the tech comes out to verify signal strength and the software is downloaded to the box, we can all be happy.
Launch will happen any week now. I'm still waiting for my install e-mail.
Wouldn't it just be easier to trade the box you have for a box that has the software already loaded? If you have programs on the box and the update goes wrong you would lose them anyway, so just watch whats on the box, since it can't be very much with the small hard drive, and then trade it in for a box that has the software already loaded.
Yeah, I really need OnDemand. With free movies like Robocop in HD I just have a hard time giving it up.
Yeah..that's the ticket...Robocop in HD...I can 'see' if you have that much 'free' time to view on-demand stuff. Me? - nope - between shows on TV etc in HD and getting HD content from Netflix (and making back-ups of regular DVDs) I never have time for On-demand.... -and REMEMBER that you give up your first 'free' STB if you get a CC for your HDTivo (which.ahh. you need).
Comcast considers the first 'drop' to be whatever you 'code' it to -anything else is an added drop. SO, if you get HDTIvo but KEEP your STB you'll be charged for an additional drop. How do i know this? just got my cable bill in and was furious and called to find out I didn't bring in (yet) the box i swapped out for the HDTivo w/an M-Card so they charged for another 'drop' - so no, you don't get the first one 'free' - you get "ONE" free whether it's a CC or a STB - everything else after is mo money, mo money, mo money.
rjames111 11-28-07, 04:56 PM I did a search and could not find the real price for the comcast tivo. I just bought a tivo (west coast so who knows how long it would take comcast to get this far) and am hoping I did not error by not waiting. Thanks
Well, I only have a single HDTV, so it's one box for me, either Comcast's or the TiVo, that's it. And Comcast does offer some compelling exclusive programming from time to time. I watched 15 episodes of Mad Men in HD for free, but now AMC HD is gone, and I'm bummed.:( It wasn't even the end of the season too.
Mike20878 11-28-07, 05:27 PM For On demand you just get an HD STB. I have 5 HDTiVos and one HD STB box for VOD with FIOS. I just recently cut ties with comcast, but I had the same setup, an HD STB for VOD.
I've heard they aren't giving out HD STB's anymore. They're telling people they have to get a DVR. That's what I hear is happening in my area at least.
hybucket 11-28-07, 05:30 PM WHat do you mean, it's gone? Did AMC HD shut down, or just their On Demand?
cypherstream 11-28-07, 06:13 PM I did a search and could not find the real price for the comcast tivo. I just bought a tivo (west coast so who knows how long it would take comcast to get this far) and am hoping I did not error by not waiting. Thanks
See here
http://www.multichannel.com/article/CA6506143.html
rjames111 11-28-07, 06:29 PM Hi
Thanks for the reply, we do not have pricing in our area, think I will still be happy having purchased the hd tivo!:D:D
yunlin12 11-28-07, 07:26 PM It looks like from today Tivo's quarterly conference call the Comcast Tivo upgrade will cost $2.95/month
WHat do you mean, it's gone? Did AMC HD shut down, or just their On Demand?AFAIK they just removed the OnDemand selection. But Comcast is weird that way. Sometimes it's a regional thing and they've been known to come back at any time.
opus312 11-29-07, 08:36 AM For On demand you just get an HD STB. I have 5 HDTiVos and one HD STB box for VOD with FIOS.
Ok, I'll bite - what do you do with 5 Tivos?! :)
clarkofwar 11-29-07, 09:53 AM Ok, I'll bite - what do you do with 5 Tivos?! :)
you can send one to me
therob006 11-29-07, 12:16 PM Ok, I'll bite - what do you do with 5 Tivos?! :)
One for yourself, one for the wife, one for the mother-in-law, one for the girls, one for the boys and one for the "dog". Woof!
sirfergy 11-29-07, 12:20 PM One for each TV. I own 8 but only 4 are active. :)
HD Rookie 11-29-07, 12:37 PM One for yourself, one for the wife, one for the mother-in-law, one for the girls, one for the boys and one for the "dog". Woof!
That's 6 tivos, not 5. You'd fit it perfectly with my golf buddies - not a accurate counter in the group!
therob006 11-29-07, 12:45 PM For On demand you just get an HD STB. I have 5 HDTiVos and one HD STB box for VOD with FIOS. I just recently cut ties with comcast, but I had the same setup, an HD STB for VOD.
Just remember, the tivo dvr from comcast is $2.95 household charge, not per box. So you might save money with Comcast.
"Dog" refers to yourself with those movies from Max that you want to hide from the wife, kids and mother-in-law.
jmpage2 11-29-07, 12:51 PM Ok, I'll bite - what do you do with 5 Tivos?! :)
Tread lightly. I've found that people who watch this much TV often wear it as a badge of courage.
Usually has something to do with 7 different shows they want to watch being on at the same time. So must have multiple units to tape them all.
Yikes.
Wouldn't it just be easier to trade the box you have for a box that has the software already loaded? If you have programs on the box and the update goes wrong you would lose them anyway, so just watch whats on the box, since it can't be very much with the small hard drive, and then trade it in for a box that has the software already loaded.
The STB are not supposed to be pre-loaded, they are to be blanked after previous use.
When the STB is Activated, by user or tech remote key presses, or by calling the auto activate phone number, or by the CSR or headend tech. it will first check the US/DS frequencies used by the cableplant, it will then check the master server to see which headend system the STB serial number is registered too, it will then download and install the current Various software layers, STB, EPG, VOD, OCAP ect... and then download the current version of Firmware that is used for your STB hardware & Software. This takes place over 4 min - 20 min depending on server load.
Next it will do a ROM & RAM memory error check.
Next the STB will reboot.
after it reboots the stb will set the STB clock and begin to download the Account settings for that STB, and begin to build the U/I Menu.
After that it will begin to download the Guide Data.
Even if you get a STB pre-Loaded, you should always have it activated to get Your current account settings and up to date software & firmware loaded.
This is the Comcast trained procedure for all new STB instalations since the GI/Moto 2000 series came out. This training video is available on the employee VOD training menu.
-----------------------------------------------------------
Have a safe holiday everyone.
chrisgeleven 11-30-07, 01:50 PM http://feeds.arstechnica.com/~r/arstechnica/BAaf/~3/193053277/20071130-tivo-reveals-comcast-pricing-plans-for-two-way-series-4-dvr.html
During the company's earnings call (transcript available from Seeking Alpha) this week, TiVo CEO Thomas Rogers noted that Comcast TiVo was now available to some nonemployees and said that Comcast would soon begin marketing the product. Comcast subscribers will be able to get TiVo for $2.95 per month on top of their existing DVR service.
When I have it in my livingroom I'll believe it...
meaning TiVo service would be $19.89.
This was a revelation to me. For some reason, I though the Comcast Tivo DVR would be 2.95 TOTAL, not a 2.95 upcharge for almost $20/month.
In my case, its yet another element leading me to believe a real TivoHD box is the way to go. Even a month-to-month service from Tivo is $12.95, so its LESS to have the real article. Of course, there is the cost of the purchase, but you also get full features.
I think I'm getting myself a Xmas gift.
cleverdevil 11-30-07, 03:21 PM This was a revelation to me. For some reason, I though the Comcast Tivo DVR would be 2.95 TOTAL, not a 2.95 upcharge for almost $20/month.
In my case, its yet another element leading me to believe a real TivoHD box is the way to go. Even a month-to-month service from Tivo is $12.95, so its LESS to have the real article. Of course, there is the cost of the purchase, but you also get full features.
In my area, HD DVR is $11.95 / month. The extra charge for TiVo will make it $13.95. Month-to-month from TiVo is a dollar less per month, and you don't get Pay-Per-View or On-Demand, and if the box dies, I am responsible. In addition, if I want to use the dual-tuner capability in a TiVo HD, I need to pay an additional $2.95 a month for the extra CableCard (I called Comcast to verify this).
So, for me, the monthly cost is about the same, and with the Comcast TiVo, I'll have the added benefit of On Demand and Pay Per View. I don't care too much about any of the home networking features of TiVo. I have had those available to me for years now, and rarely use them. Not having to worry about the box because its leased is also a big appeal to me.
jmpage2 11-30-07, 03:26 PM In my area, HD DVR is $11.95 / month. The extra charge for TiVo will make it $13.95. Month-to-month from TiVo is a dollar less per month, and you don't get Pay-Per-View or On-Demand, and if the box dies, I am responsible. In addition, if I want to use the dual-tuner capability in a TiVo HD, I need to pay an additional $2.95 a month for the extra CableCard (I called Comcast to verify this).
So, for me, the monthly cost is about the same, and with the Comcast TiVo, I'll have the added benefit of On Demand and Pay Per View. I don't care too much about any of the home networking features of TiVo. I have had those available to me for years now, and rarely use them. Not having to worry about the box because its leased is also a big appeal to me.
You definitely bring up some compelling reasons to choose the Comcast option over the Tivo HD.
I would point out though a few reasons that the Tivo HD might still be something to consider;
1. Faster user interface. Initial reports are that the Comcast box will be a bit slower than the Tivo HD box. This is understandable considering the way the Tivo software works when running on the Motorola box.
2. Non upgradeable. I have always found the capacity of the Comcast DVRs far too small for recording of HD material. I easily upgraded my Tivo HD to 500GB and can record 70 hours of HD material now. When 1TB drives drop to $100 I will upgrade it again. This isn't for everyone but is definitely a huge appeal to the tinkering Tivo owner.
therob006 11-30-07, 03:39 PM Comcast TiVo was now available to some nonemployees
In other words, friends and family members of Comcast employees.
I heard the same thing from my friend who works there but nothing posted when the open to everyone launch will take place. At least TiVo is sharing details with the world but then again, the had to explain why they took a 3Q loss.
Paul Simoneau 11-30-07, 03:42 PM In my area, HD DVR is $11.95 / month. The extra charge for TiVo will make it $13.95. Month-to-month from TiVo is a dollar less per month, and you don't get Pay-Per-View or On-Demand, and if the box dies, I am responsible. In addition, if I want to use the dual-tuner capability in a TiVo HD, I need to pay an additional $2.95 a month for the extra CableCard (I called Comcast to verify this).
I call multi-BS.
You may pay $12.95 month-to-month for the TiVo, but you may also pay $299 up front for 3-years of service. This equates to $8.31/month. A steal, in my book.
Also, the TiVoHD can accept a single M-Card for dual-tuner action. No extra card fees there.
bicker1 11-30-07, 03:45 PM This was a revelation to me. For some reason, I though the Comcast Tivo DVR would be 2.95 TOTAL, not a 2.95 upcharge for almost $20/month. I'm confused. You thought that they'd charge $16.94 for their own DVR, and would charge only $2.95 for the vastly superior TiVo software plus their own DVR? What other commodity goes down in price to a small fraction of the original price, when you provide enhanced service? :confused:
cleverdevil 11-30-07, 03:56 PM I call multi-BS.
You may pay $12.95 month-to-month for the TiVo, but you may also pay $299 up front for 3-years of service. This equates to $8.31/month. A steal, in my book.
Uh, but then I have to give them a giant interest-free loan by paying for three years of service. What if my TiVo breaks? What if I decide I don't want service anymore? That's also $299 on *top* of the $299 I am paying for the TiVo HD! Thats a lot of money.
Also, the TiVoHD can accept a single M-Card for dual-tuner action. No extra card fees there.
My fault, I should have clarified. M-Cards are not available in my area, according to the Comcast CSR I talked to before deciding not to buy a TiVo HD. The only option is to get two regular CableCards, and the second one costs me $2.95 a month.
I call multi-BS.
You may pay $12.95 month-to-month for the TiVo, but you may also pay $299 up front for 3-years of service. This equates to $8.31/month. A steal, in my book.
Also, the TiVoHD can accept a single M-Card for dual-tuner action. No extra card fees there.
You beat me to it! Yup - just get an M-card and no extra 'card' fee.
Also - just get the lifetime deal going on right now - get the HDTIvo, wireless USB and lifetime for $800. $800 / ($13.95+2.95) for the comcrap one = 3.9 years to payback at the CURRENT rate. The tivo will last 4 years e-z and if comast raises it's sTB fees - that'll reduce the payback timetable.
Enjoy..
2 HDTiVos
2 S2's
Paul Simoneau 11-30-07, 04:00 PM Uh, but then I have to give them a giant interest-free loan by paying for three years of service. What if my TiVo breaks? What if I decide I don't want service anymore? That's also $299 on *top* of the $299 I am paying for the TiVo HD! Thats a lot of money.
Umm... Do they not have warranties where you live, either ? :)
In regards to your "interest free loan", you don't have to if you don't want to. If you want to give TiVo more money by going month-by-month, rather than paying up front, go right ahead. It puts more money in TiVo's pockets, rather than your own.
It's kinda like that checkbox on the Massachusetts income tax form, where you can choose to pay a higher tax rate if you want to. Yeah, you read that right. Optionally pay more taxes. I don't know anyone who checks it, but it's still there if you wanna use it.
I neglected to post the single biggest reason I'm going TivoHD instead of ComcastTivo.
I can get the TivoHD NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I might get an inferior implementation of Tivo on inferior hardware when??????
would charge only $2.95 for the vastly superior TiVo software plus their own DVR?
Pretty much! I thought they'd replace my Comcast HD STB with a Comcast Tivo for <$5 Never did I image it would be MORE than the full Tivo implemenation from Tivo. I'd want to pay MORE for a less functional version why?
BTW, the Comcast DVR is not a commidity, since you can ONLY use it on the Comcast network.
cleverdevil 11-30-07, 04:15 PM I neglected to post the single biggest reason I'm going TivoHD instead of ComcastTivo.
I can get the TivoHD NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I might get an inferior implementation of Tivo on inferior hardware when??????
This is actually a *good* argument. The "its cheaper in the long run" argument for TiVo HD is silly, since you have to project out to years in the future, and the feature difference argument is silly too.
I just spent a pretty penny on my new plasma, and simply can't afford to spend a bunch of money on a TiVo HD right now. If Comcast comes out with the TiVo software by March of nexy year, I'll go that route. If not, I'll give up on them, and buy a TiVo HD.
jmpage2 11-30-07, 04:17 PM You beat me to it! Yup - just get an M-card and no extra 'card' fee.
Also - just get the lifetime deal going on right now - get the HDTIvo, wireless USB and lifetime for $800. $800 / ($13.95+2.95) for the comcrap one = 3.9 years to payback at the CURRENT rate. The tivo will last 4 years e-z and if comast raises it's sTB fees - that'll reduce the payback timetable.
Enjoy..
2 HDTiVos
2 S2's
This is actually easier said than done since in many markets (like mine) you cannot get Comcast to provide an M-card.
Certainly from a cost standpoint I pay much more for the Tivo HD than for the Comcast DVR.
I was paying $15 a month to rent the Comcast DVR.
The TiVo HD costs $8.33 per month for the service, plus $12 in charges, fees, etc for the cable cards and that doesn't even include the Tivo HD hardware cost spread out over the 3 years.
For me, personally though, it was worth it to have Tivo HD now and not wait on Comcast for another 3-12 months to get their act together.
Paul Simoneau 11-30-07, 04:21 PM This is actually a *good* argument. The "its cheaper in the long run" argument for TiVo HD is silly, since you have to project out to years in the future, and the feature difference argument is silly too.
Hmmm... Once you remove cost and features from the debate (the only objective metrics to discuss, by the way), what's left ?
I just spent a pretty penny on my new plasma, and simply can't afford to spend a bunch of money on a TiVo HD right now. If Comcast comes out with the TiVo software by March of nexy year, I'll go that route. If not, I'll give up on them, and buy a TiVo HD.
Now we get to the crux of it all. Since YOU can't afford it right now (due to other circumstances), you're downplaying it's worth to others as well. Not cool.
cypherstream 11-30-07, 04:29 PM M-Cards are pretty rare as set top manufacturers had to use them up in all of their new product lines (like the Motorola DCH).
Sure I could get an Tivo HD, but here's whats stopping me:
1) No video on demand. You say there's Amazon Unbox, but does the amount of content match Comcast, and are there free shows? What about HD-VOD?
2) I dislike the look of the tivo grid guide. The multicolor 7 line Comcast/Tivo grid guide looks awesome. It's colorful, you can easily identify sports, movies, and kids program by color category, and you can still see what's on TV in the upper right hand corner. I dislike Tivo's implementation where it covers the whole screen. Sure it's semi-transparent, but the guide looks bland. I never did like the view by channel either so I wouldn't use that guide on Tivo. This is my personal preference, others will vary.
3) Initial upfront cost, and my responsibility. With Christmas coming up and I just bought new tires for my car, and we have another car to get tires and an alignment for, and all that b.s... I don't see myself spending $299 or whatever it is for a Tivo of my own. Sure I would 'own' it, but I still have to pay Comcast for the cable cards and Tivo for the service. If it breaks, it's my responsibility. With Comcast's DVR if it breaks I can take it to the local office and swap it out. I've already done that with a remote before and it's no questions asked.
4) No SDV support.... yet. Sure the tuning resolver by Motorola is in testing now. It looks a lot like a DCT-700 with a usb connection to the Tivo. This will be rented from the Cable company, so I can imagine another $$ charge as well. Also who knows when this will actually be available with enough in quantity to satisfy demand? The system I am on is strapped for bandwidth, so I wouldn't doubt SDV in their future plans to remedy our stone age situation.
This is actually easier said than done since in many markets (like mine) you cannot get Comcast to provide an M-card.
Certainly from a cost standpoint I pay much more for the Tivo HD than for the Comcast DVR.
I was paying $15 a month to rent the Comcast DVR.
The TiVo HD costs $8.33 per month for the service, plus $12 in charges, fees, etc for the cable cards and that doesn't even include the Tivo HD hardware cost spread out over the 3 years.
For me, personally though, it was worth it to have Tivo HD now and not wait on Comcast for another 3-12 months to get their act together.
Where are you getting the $12 in charges/fees etc for the cable cards etc? Your first Scard is free, the second @$2. That means $8.33 + @$3 = 11.33 unless my calculator and fingers are not functioning properly.
cypherstream:
"2) I dislike the look of the tivo grid guide. The multicolor 7 line Comcast/Tivo grid guide looks awesome. It's colorful, you can easily identify sports, movies, and kids program by color category, and you can still see what's on TV in the upper right hand corner. I dislike Tivo's implementation where it covers the whole screen. Sure it's semi-transparent, but the guide looks bland. I never did like the view by channel either so I wouldn't use that guide on Tivo. This is my personal preference, others will vary."
Do you HAVE a TiVo? I ask since you have 2 options for viewing the guide -the overlay way you describe and a colorful way that looks eerily similar to comcrap's.
Paul Simoneau 11-30-07, 04:38 PM Where are you getting the $12 in charges/fees etc for the cable cards etc? Your first Scard is free, the second @$2. That means $8.33 + @$3 = 11.33 unless my calculator and fingers are not functioning properly.
Comcast rates vary widely from region to region. This makes it very hard to make direct comparisons of value and cost.
M-Cards are pretty rare as set top manufacturers had to use them up in all of their new product lines (like the Motorola DCH).
Sure I could get an Tivo HD, but here's whats stopping me:
1) No video on demand. You say there's Amazon Unbox, but does the amount of content match Comcast, and are there free shows? What about HD-VOD?
2) I dislike the look of the tivo grid guide. The multicolor 7 line Comcast/Tivo grid guide looks awesome. It's colorful, you can easily identify sports, movies, and kids program by color category, and you can still see what's on TV in the upper right hand corner. I dislike Tivo's implementation where it covers the whole screen. Sure it's semi-transparent, but the guide looks bland. I never did like the view by channel either so I wouldn't use that guide on Tivo. This is my personal preference, others will vary.
3) Initial upfront cost, and my responsibility. With Christmas coming up and I just bought new tires for my car, and we have another car to get tires and an alignment for, and all that b.s... I don't see myself spending $299 or whatever it is for a Tivo of my own. Sure I would 'own' it, but I still have to pay Comcast for the cable cards and Tivo for the service. If it breaks, it's my responsibility. With Comcast's DVR if it breaks I can take it to the local office and swap it out. I've already done that with a remote before and it's no questions asked.
4) No SDV support.... yet. Sure the tuning resolver by Motorola is in testing now. It looks a lot like a DCT-700 with a usb connection to the Tivo. This will be rented from the Cable company, so I can imagine another $$ charge as well. Also who knows when this will actually be available with enough in quantity to satisfy demand? The system I am on is strapped for bandwidth, so I wouldn't doubt SDV in their future plans to remedy our stone age situation.
Comcast rates vary widely from region to region. This makes it very hard to make direct comparisons of value and cost.
I agree that the monthly rental charge might differ by $1-2 but and SCards by $1-2 but the fact is your first card (M or S) is at no charge regardless.
bicker1 11-30-07, 05:26 PM Pretty much! I thought they'd replace my Comcast HD STB with a Comcast Tivo for <$5 Never did I image it would be MORE than the full Tivo implemenation from Tivo.Right now the TiVo HD package, including lifetime service is $698. That's a huge amount for many people to lay out up-front. And at best it is a three year break-even. And as mentioned by someone earlier, if the TiVo breaks, you pay to fix it; you don't get another one free, nqa.
cleverdevil 11-30-07, 06:04 PM Now we get to the crux of it all. Since YOU can't afford it right now (due to other circumstances), you're downplaying it's worth to others as well. Not cool.
No need to act like a jerk. I suspect many other people don't have 600 bucks lying around to spend on a TiVo HD with 3 years of service. Act like an adult, please.
therob006 11-30-07, 06:20 PM This is actually easier said than done since in many markets (like mine) you cannot get Comcast to provide an M-card.
M-Cards are pretty rare as set top manufacturers had to use them up in all of their new product lines (like the Motorola DCH).
M-Card availability varies from Comcast area to area. Right now, Comcast New England is giving out mostly M-Cards for all installs. So it is more of a matter of luck to get one.
cypherstream 11-30-07, 06:56 PM cypherstream:
"2) I dislike the look of the tivo grid guide. The multicolor 7 line Comcast/Tivo grid guide looks awesome. It's colorful, you can easily identify sports, movies, and kids program by color category, and you can still see what's on TV in the upper right hand corner. I dislike Tivo's implementation where it covers the whole screen. Sure it's semi-transparent, but the guide looks bland. I never did like the view by channel either so I wouldn't use that guide on Tivo. This is my personal preference, others will vary."
Do you HAVE a TiVo? I ask since you have 2 options for viewing the guide -the overlay way you describe and a colorful way that looks eerily similar to comcrap's.
http://www.tivolovers.com/Photos/Series3-Review/Small/Guide-2.jpg
http://www.pvrblog.com/pvr/images/comcast_schedule_no_tivo_yet.jpg
Sorry I just like the Comcast colorful implementation better. It's all user preference though.
andydumi 11-30-07, 07:29 PM In my area, HD DVR is $11.95 / month. The extra charge for TiVo will make it $13.95. Month-to-month from TiVo is a dollar less per month, and you don't get Pay-Per-View or On-Demand, and if the box dies, I am responsible. In addition, if I want to use the dual-tuner capability in a TiVo HD, I need to pay an additional $2.95 a month for the extra CableCard (I called Comcast to verify this).
So, for me, the monthly cost is about the same, and with the Comcast TiVo, I'll have the added benefit of On Demand and Pay Per View. I don't care too much about any of the home networking features of TiVo. I have had those available to me for years now, and rarely use them. Not having to worry about the box because its leased is also a big appeal to me.
What many people forget though is that part of the 11.95 HD DVR fee in Comcast is the HD programming fee.
You still have to pay the HD programming fee with an HD Tivo. Here in Nashville its 9.99 for HD, and 2.99 for DVR, so for a Tivo route I would need the 9.99 HD programming fee plus a Tivo fee (minimum 8 - or regular fee of 13), plus buying the box.
Nausicaa 11-30-07, 08:13 PM I could care less about PPV and OnDemand, so neither was a drawback for me going to TivoHD. Plus, I can still use PPV with TivoHD, I just need to call Comcast on the phone to order instead of using the box itself. And as for OnDemand, I don't have enough time to watch what I Tivo. *grin*
I would not be surprised one bit if I own my TivoHD a full year before I see ComcastTivo. So right there, that knocks $200 off the "cost of ownership". iGuide/SARA is totally unusable for me since it often fails to record stuff I tell it to and records stuff I don't want. So that also means that for a year, I actually get functional DVR service. What is that worth? ;)
Between my Tivo Series2, my Comcast 6412, and my TivoHD, I have had some seven years of constant DVR service and none of the machines has been down a day. So replacement cost is also a non-issue for me as my TivoHD will work for as long as I decide to use it.
M-Cards are commonplace here in Seattle, so no charge for that since I get one free in my package and that handles both of my tuners.
I worked out the math and over three years, TivoHD costs me about $2 more a month then sticking with straight Comcast. Adding ComcastTivo will put me upside down on the deal.
And I can enjoy Tivo now. :cool:
brianr0131 11-30-07, 09:18 PM I call multi-BS.
You may pay $12.95 month-to-month for the TiVo, but you may also pay $299 up front for 3-years of service. This equates to $8.31/month. A steal, in my book.
What book is that?
Multiply your 8.31 by 2. Don't forget the price of the unit itself. I know, you're going to tell me how it'll last for so so long. When's the last time you kept something electronic for more than 3 years? You can almost bet Cable companies will have a better alternative than both "systems" in 3 years. So you'd be stuck with "old stuff"
So, doubling that figure puts you at about the same cost as an HD DVR and Comcast Tivo. The only thing you have to add in is the HD programming charge you'll need to use your Tivo HD. That's 5.00 or 8.95 per month depending on which digital package you have. That fee is included in the 12.95 comcast HD Dvr fee. So to summarize:
Comcast= 12.95 + 2.95= 15.90
Tivo HD= 8.31 + 8.31 +5.00= 21.62
Some customers are also paying a few more dollars for an extra cablecard because they cannot be provided M Cards.
Tivo HD is WAY more money. Plus, you are commiting to Tivo for 3 years and paying them up front. Over the 3 year period you will have paid at least 205.92 extra for Tivo HD.
davehancock 11-30-07, 09:28 PM What book is that? The book of fuzzy math.
brianr0131 11-30-07, 09:31 PM Pretty much! I thought they'd replace my Comcast HD STB with a Comcast Tivo for <$5 Never did I image it would be MORE than the full Tivo implemenation from Tivo. I'd want to pay MORE for a less functional version why?
HaHa.
First of all, it's the same box. What in the world would make you think it'd be <$5?
Also, it's almost 6$ a month cheaper for Comcast/Tivo than Tivo HD and Tivo service even at the often mentioned $299 3 year deal price.
formulaben 11-30-07, 09:38 PM But what price for sanity? You'd have to pay me A LOT to have the Moto in my house...
brianr0131 11-30-07, 09:43 PM But what price for sanity? You'd have to pay me A LOT to have the Moto in my house...
That's a good point. You're opinion is shared by many.
I am just tired of people saying Tivo HD is cheaper or the same price as Comcast/Tivo
as of next Monday, 3 Zip codes will be available for Comcast TiVo DVR service.
2-3 More zip codes they hope to have by end of next week.
on the zip code checker, it will not accept the zip code till, all areas in that zip code are ready.
brianr0131 11-30-07, 10:34 PM as of next Monday, 3 Zip codes will be available for Comcast TiVo DVR service.
2-3 More zip codes they hope to have by end of next week.
on the zip code checker, it will not accept the zip code till, all areas in that zip code are ready.
The 3rd or the 10th?
slowbiscuit 11-30-07, 11:09 PM What book is that?
Multiply your 8.31 by 2. Don't forget the price of the unit itself. I know, you're going to tell me how it'll last for so so long. When's the last time you kept something electronic for more than 3 years? You can almost bet Cable companies will have a better alternative than both "systems" in 3 years. So you'd be stuck with "old stuff"
So, doubling that figure puts you at about the same cost as an HD DVR and Comcast Tivo. The only thing you have to add in is the HD programming charge you'll need to use your Tivo HD. That's 5.00 or 8.95 per month depending on which digital package you have. That fee is included in the 12.95 comcast HD Dvr fee. So to summarize:
Comcast= 12.95 + 2.95= 15.90
Tivo HD= 8.31 + 8.31 +5.00= 21.62
Some customers are also paying a few more dollars for an extra cablecard because they cannot be provided M Cards.
Tivo HD is WAY more money. Plus, you are commiting to Tivo for 3 years and paying them up front. Over the 3 year period you will have paid at least 205.92 extra for Tivo HD.
Tivo HD's are available at amazon.com for $250 shipped (today). And the price is only going to go down, not up, so $250 should be considered the starting price now. Is the Comcrap DVR going to go down in price?? :p
Why would you have to pay a $5 charge for HD when all you get is the locals? I don't pay that to get all the locals in clear QAM and neither should you have to do so on the Tivo HD. Are you saying that if you DON'T pay the fee then the cablecard will not authorize the local HD channels that anyone can get with basic cable??
Given a Tivo HD price of $250, the math should be $8.31 + $6.94 = $15.25, less than the Comcrap DVR. And the Tivo should easily last 3 years, plenty of folks have Replays and Tivo S1's/S2's that are still going strong. Both of my Replays are older than that.
RockyMountainD 12-01-07, 09:36 AM What many people forget though is that part of the 11.95 HD DVR fee in Comcast is the HD programming fee.
You still have to pay the HD programming fee with an HD Tivo. Here in Nashville its 9.99 for HD, and 2.99 for DVR, so for a Tivo route I would need the 9.99 HD programming fee plus a Tivo fee (minimum 8 - or regular fee of 13), plus buying the box.
Same here.
$9.99 per month for HD programming + 1 free S-card + 1 S-card @ $1.50 per month + tivo service fee + cost of Tivo box > cost of monthly lease from Comcast. (I assume that the SDV dongle will add another couple of dollars per month as well)
Apples to apples? No.
But on a month to month basis, it cost me more money to go the Tivo HD route.
opus312 12-01-07, 10:35 AM I have always found the capacity of the Comcast DVRs far too small for recording of HD material. I easily upgraded my Tivo HD to 500GB and can record 70 hours of HD material now. When 1TB drives drop to $100 I will upgrade it again. This isn't for everyone but is definitely a huge appeal to the tinkering Tivo owner.
True, this is the biggest advantage for Tivo at the moment. If Comast opened up esata, I wouldn't even consider Tivo.
Upgrading the external drive from 500G to 1T would be a tough proposition, though, since you'd lose all your recordings. And with 500G, you'd likely have LOTS of them...
opus312 12-01-07, 10:38 AM Originally Posted by cleverdevil
What if my TiVo breaks?
Umm... Do they not have warranties where you live, either ?
Sure, but there's a big difference between having to get the Tivo fixed under warranty, and being able to walk into your local Comcast store and immediately swap out the DVR.
yunlin12 12-01-07, 11:34 AM Here in San Jose I pay$1.79 for the second cable card, and nothing else no extra outet,no HD programming. It says on their rate sheet included in the bill, it's a "HDTV Equipment Fee". With the 3 year pre-pay of $8.31, my Tivo only costs $10.10/month in service fee. And Comcast charges $13.95 for HD-DVR service, so $3.85/month saving. A TivoHD at $250 would take about 5.5 years to pay off. So even at my location where cable card charges aren't that bad, it's difficult to go the Tivo HD route purely on a financial basis. In my case, I just knock off a premium channel ($17.99/month) to offset the cost. My Tivo gets me enough to watch already.
andydumi 12-01-07, 11:59 AM Here in San Jose I pay$1.79 for the second cable card, and nothing else no extra outet,no HD programming. It says on their rate sheet included in the bill, it's a "HDTV Equipment Fee". With the 3 year pre-pay of $8.31, my Tivo only costs $10.10/month in service fee. And Comcast charges $13.95 for HD-DVR service, so $3.85/month saving. A TivoHD at $250 would take about 5.5 years to pay off. So even at my location where cable card charges aren't that bad, it's difficult to go the Tivo HD route purely on a financial basis. In my case, I just knock off a premium channel ($17.99/month) to offset the cost. My Tivo gets me enough to watch already.
Do you get full HD programming or just the QAM networks?
andydumi 12-01-07, 12:02 PM Why would you have to pay a $5 charge for HD when all you get is the locals? I don't pay that to get all the locals in clear QAM and neither should you have to do so on the Tivo HD. Are you saying that if you DON'T pay the fee then the cablecard will not authorize the local HD channels that anyone can get with basic cable??
Depends by area, here we have 20 HD channels not including premiums. So the Hd fee gets you all those. Without it its just the 4 networks in QAM if your TV supports it.
slowbiscuit 12-01-07, 12:35 PM In the ATL paying Comcast $6.95 a month for HD gets you a box and all the channels you could already get with clear QAM. This includes all the locals in HD and a few others in SD (C-SPAN 1&2, Weather Channel, Weatherscan, NBC WeatherPlus) but nothing else in HD. This is with digital starter (same as analog expanded basic). If you bump your sub up to digital basic you get additional HD channels (Discovery, NatGeo, etc.). But that costs about $12 more a month.
Don't forget that after amortizing the cost over 3 years for Tivo HD you're going to be ahead of the game, because you'll only be paying $8.31/month (assuming the same $299 deal) for another 3 years and the Comcrap DVR w/Tivo will probably be $20/month. Assuming your HD lasts longer than 3 years of course.
And your Tivo HD is expandable and way better feature-wise (transfer shows to PC, networked to other Tivos, plus much more). The only disadvantages that I can see are possible hardware fail (which will usually be an easily replaced hard drive) and the lack of OnDemand (mitigated to some extent by Unbox). I personally don't see the big deal with lack of OnDemand because that's what the DVR is for, to find and record whatever you want to watch. I always have a queue of shows on my Replays waiting to watch.
Nausicaa 12-01-07, 01:41 PM (Having e-SATA to add storage) is the biggest advantage for Tivo at the moment.
I think having Tivo now, instead of who knows when, is the biggest advantage for Tivo. :)
The first post in this thread was made sixteen months ago, and yet we're all still waiting for Comcast. Those of us who bought TivoHD's have enjoyed it for months, and those who bought a Series 3 on Day One have enjoyed it for over a year.
Waiting for Comcast will save you money, no doubt.
But many of us find Tivo's capabilities compelling enough that we don't want to wait. And every month we have Tivo and Comcast doesn't shifts that "cost of ownership" a little bit closer to the Tivo side.
I see several references above to two CableCards. The TiVoHD only requires a single MCARD to support both digital tuners.
ajwees41 12-01-07, 04:45 PM I see several references above to two CableCards. The TiVoHD only requires a single MCARD to support both digital tuners.
that's true, but the S3 doesn't an if your cable office only has single stream you will need two even with the TivoHD
Dawgdaes 12-01-07, 10:41 PM Tivo HD's are available at amazon.com for $250 shipped (today). And the price is only going to go down, not up, so $250 should be considered the starting price now. Is the Comcrap DVR going to go down in price?? :p
Why would you have to pay a $5 charge for HD when all you get is the locals? I don't pay that to get all the locals in clear QAM and neither should you have to do so on the Tivo HD. Are you saying that if you DON'T pay the fee then the cablecard will not authorize the local HD channels that anyone can get with basic cable??
Given a Tivo HD price of $250, the math should be $8.31 + $6.94 = $15.25, less than the Comcrap DVR. And the Tivo should easily last 3 years, plenty of folks have Replays and Tivo S1's/S2's that are still going strong. Both of my Replays are older than that.
If you buy a TivoHD from Amazon can you still get product lifetime? Or do you have to buy from Tivo.com?
HD Rookie 12-01-07, 10:49 PM Hi all, it seems like this thead keeps reverting to a comcast/tivo debate. We have pages and pages of the same discussion/debates/disagreements. Would anybody be interesting in moving the debate to a dedicated thread? If anybody is interested, I started a new thread: Comcast Tivo DVR vs. Tivo HD (or S3) (http://www.avsforum.com/avs-vb/showthread.php?t=948512)
yunlin12 12-01-07, 11:56 PM I get all the non-premium HD channels, like Discover, TBS, TNT, USA, Universal, Music, National Geo, History, A&E, Fox Sports, ESPN/2,MOJO, Home Garden.
bicker1 12-02-07, 08:28 AM Hi all, it seems like this thead keeps reverting to a comcast/tivo debate. We have pages and pages of the same discussion/debates/disagreements. Would anybody be interesting in moving the debate to a dedicated thread? If anybody is interested, I started a new thread: Comcast Tivo DVR vs. Tivo HD (or S3) (http://www.avsforum.com/avs-vb/showthread.php?t=948512)That's a great idea. Now that the new Comcast TiVo service is just about to be rolled out, we really need this thread to discuss the service itself.
markjrenna 12-02-07, 08:45 AM Hi all, it seems like this thead keeps reverting to a comcast/tivo debate. We have pages and pages of the same discussion/debates/disagreements. Would anybody be interesting in moving the debate to a dedicated thread? If anybody is interested, I started a new thread: Comcast Tivo DVR vs. Tivo HD (or S3) (http://www.avsforum.com/avs-vb/showthread.php?t=948512)
Good idea. This Thread should be specific to the "Comcast TiVo" running on a Comcast STB/DVR.
Nausicaa 12-02-07, 09:39 AM While I agree the discussion on Tivo vs. ComcastTivo deserves it's own thread, once the ComcastTivo service is actually made available to the general public, we should archive this thread, as well, and start a new one.
formulaben 12-02-07, 02:51 PM Let's form another thread, in which we'll discuss if we should form another thread.
Dawgdaes 12-02-07, 03:19 PM Let's form another thread, in which we'll discuss if we should form another thread.
Start the new thread once the darn thing is actually released.
This one is just speculation and conjecture.
Nausicaa 12-02-07, 03:39 PM Start the new thread once the darn thing is actually released.
This one is just speculation and conjecture.
Plus folks will need to wade through over 2500 posts to reach the first one talking about actual ComcastTivo service.
markjrenna 12-02-07, 04:25 PM Let's form another thread, in which we'll discuss if we should form another thread.
That! is funny!
|
|