Let's form another thread, in which we'll discuss if we should form another thread.

I agree personally, however I think we should vote on whether or not to start a thread to discuss starting a new thread...

as of next Monday, 3 Zip codes will be available for Comcast TiVo DVR service.

2-3 More zip codes they hope to have by end of next week.

on the zip code checker, it will not accept the zip code till, all areas in that zip code are ready.


CAn we get a clue as to the general area?

TIA

I'd love to see how this will work with Chicago which has 60 zip codes alone :)

scanpa, you are such a tease.

What zip codes are available today? At least give us a town name or two.

I think having Tivo now, instead of who knows when, is the biggest advantage for Tivo.

The first post in this thread was made sixteen months ago, and yet we're all still waiting for Comcast. Those of us who bought TivoHD's have enjoyed it for months, and those who bought a Series 3 on Day One have enjoyed it for over a year.

Waiting for Comcast will save you money, no doubt.

But many of us find Tivo's capabilities compelling enough that we don't want to wait. And every month we have Tivo and Comcast doesn't shifts that "cost of ownership" a little bit closer to the Tivo side.

Excellent points. BTW I never meant to imply that I thought the Comcast TIVO would be less than TivoHD. TivoHD SHOULD be more, because it is a fully featured Tivo. What shocked me was the relatively small cost difference. I see many variances on calculating the cost, but none are really more than a few bucks/month. That and immediate availability of the TivoHD make it a no brainer.

I think you're not factoring in the cost of what is effectively a no-questions-asked extended warranty that Comcast offers -- if it ever breaks, they'll replace it free. TiVo cannot make that offer.

I think you're not factoring in the cost of what is effectively a no-questions-asked extended warranty that Comcast offers -- if it ever breaks, they'll replace it free. TiVo cannot make that offer.
That is a point bicker1. However, those of us who have had a real Tivo have experienced absolutely stellar reliability. I have personally had two Series 2 Tivos for over 5 years and never had a blip or a flicker. I've had my two Comcast STBs replaced approximately every 6 months over the same period.

For this reason, this is a non-factor to me.

so, anyone's zip code work yet?

I think you're not factoring in the cost of what is effectively a no-questions-asked extended warranty that Comcast offers -- if it ever breaks, they'll replace it free. TiVo cannot make that offer.

The "warrenty" is because you have a box in the home from Comcast. Whether it has TiVo or not, the "warrenty" is still a good idea and one of the factors as to why I never switched over to a satillite TV because the best offers were the ones where you owned the box. I also refrained from purchasing a TiVo box because technology changes quickly and I know that by having Comcast, I can swap boxes and everything is up to date.

TiVo is just software package that takes place of the current software that Comcast uses which leads me to believe that I may not have as many box problems with TiVo then with the current version.

as of next Monday, 3 Zip codes will be available for Comcast TiVo DVR service.

2-3 More zip codes they hope to have by end of next week.

on the zip code checker, it will not accept the zip code till, all areas in that zip code are ready.

And yet when I called up today, I was told TiVo was not launched yet. Thanks for getting my hopes up.

I tried a few zip codes from the east coast and nothing so far, I know comcast head quarters is in philly so I tried all the philly codes with no luck

That is a point bicker1. However, those of us who have had a real Tivo have experienced absolutely stellar reliability. I have personally had two Series 2 Tivos for over 5 years and never had a blip or a flicker. I've had my two Comcast STBs replaced approximately every 6 months over the same period.

For this reason, this is a non-factor to me.


No need to worry about the reliability or warranties for a product that hasn't shipped.

My Series3's been working fine for a year now. No worries.

so, anyone's zip code work yet?

Don't hold your breath.

I'm all for 'reliable' information posted here, but maybe (just maybe) it is time to stop posting anticipated launch dates. This thread is rapidly becoming one of the least useful on these forums. Once it is launched, everyone will know pretty quickly, but let's stop with the thread clogging quasi official announcements. It is getting tiresome to see everyone's hopes get dashed on a weekly basis.

No need to worry about the reliability or warranties for a product that hasn't shipped.

My Series3's been working fine for a year now. No worries.

Thats great, go post about your series 3 in a thread where it belongs.



Most of the dates have comes from scanpa who works for comcast, I think it is the most accurate information you can come by. I am sure corp keeps planning it then something holds it up but the dates are scheduled, they aren't made up. I would prefer rumors and speculations over no information.

Thats great, go post about your series 3 in a thread where it belongs.

Settle down, Francis.

Just providing a counter-point to all the valuation mongers out there, who are so enamored of a product that's yet to ship, much less be put through the paces of regular usage.

I tried a few zip codes from the east coast and nothing so far, I know comcast head quarters is in philly so I tried all the philly codes with no luck

Comcast DVR with TiVo is currently being tested in New England so it would make sense that the first zip codes would be in New England. I've tried mine, my parents, some friends and nothing at this point. I was told that I would be contacted when it becomes available because I'm on the list. I've called in to add myself as well as signed up online.

Settle down, Francis.

Just providing a counter-point to all the valuation mongers out there, who are so enamored of a product that's yet to ship, much less be put through the paces of regular usage.

I guess I wasn't clear on what I meant, I will keep it simple. You are in the wrong thread.

Look here! (http://www.avsforum.com/avs-vb/showthread.php?t=948512)

I guess I wasn't clear on what I meant, I will keep it simple. You are in the wrong thread.

Look here! (http://www.avsforum.com/avs-vb/showthread.php?t=948512)

You were perfectly clear. You just don't understand the point I'm making.

The point I was making was in reference to all of the warranty/reliability discussion on this very thread. Folks around here are quick to point out that should the ComcasTiVo (whenever it ships) crap out on you, you can just wheel it down to your local Comcast office and get another one, since you don't actually own it.

Since my point was both germane and pertinent, I'll stay right here.

I tried a few zip codes from the east coast and nothing so far, I know comcast head quarters is in philly so I tried all the philly codes with no luckNone of that is surprising given that there are thousands of zip codes on the East Coast, and you only tried a few; and especially since the first few communities will be in New England, not Philadelphia.

Where is this search that you are referring to?

Thanks.

That is a point bicker1. However, those of us who have had a real Tivo have experienced absolutely stellar reliability. I have personally had two Series 2 Tivos for over 5 years and never had a blip or a flicker. I've had my two Comcast STBs replaced approximately every 6 months over the same period.

For this reason, this is a non-factor to me.

My experience has been mixed.

My two SD Tivos never had any issues. My TivoHD experienced the "vanishing video (http://www.tivocommunity.com/tivo-vb/showthread.php?t=365824)" problem twice in the first week of ownership. I returned it fearing that the problem would persist beyond my 30 day return period. It did; it's been 3 months and Tivo still hasn't identified the cause.

On the other hand, I haven't had to replace a moto (comcast) box yet :)

I'm a Tivo fan. But they have problems, too.

I also think it's a good idea to limit the discussion on this thread to information and speculation about Tivo on the Comcast DVR. I'm all for hearing about when it's coming and where it's coming first and what features it will have and what problems it will have and how much it will cost. I'm tired of hearing about how much better standalone Tivo is and how much cheaper standalone Tivo is and why people are idiots for waiting for Comcast Tivo when the real thing is out there now. I think those topics would be more suitable for other threads.

So it sounds like the news of the day is that no zip codes were opened for sign up and no one was able to get a Tivo by calling Comcast directly.

I predict that by Thursday we will be told of another limited release in select NE zip codes that will not occur next Monday or the Monday after that because that are having trouble getting the head ends to reboot or something like that which I don't understand.

I think you're not factoring in the cost of what is effectively a no-questions-asked extended warranty that Comcast offers -- if it ever breaks, they'll replace it free. TiVo cannot make that offer.

I don't factor it in because it is a non-issue to me, having never needed any of my cable equipment - Comcast-supplied or personal - replaced in a literal score of years.

YMMV, of course. And we can continue that discussion over at the Tivo/ComcastTivo (http://www.avsforum.com/avs-vb/showthread.php?t=948512) thread.

Hmm . . . the Comcast Get Tivo page is failing to open when I put in my zip code for Brighton, MA . . . Let the speculation continue . . .

Have yet to hear why there is another Delay on roll-out. But the feeling is, it is on Corporate staff, and not on the local / regional / division Mgrs.

The TiVO page works fine for me...but no luck with the zip codes for anywhere in the Boston or SE Mass area.

Still some issues to be worked out in some headends, should be finished very soon. Not affecting all areas though.

Still some issues to be worked out in some headends, should be finished very soon. Not affecting all areas though.

Very soon... hmmm... what does that mean? Sometime before I begin collecting social security checks?

Very soon... hmmm... what does that mean? Sometime before I begin collecting social security checks?

I'm not sure how old you are but most likely yes. :p

time to get back on topic please

time to get back on topic please

How is this really off topic? Not much more we can talk about until this is released. Everyone is just getting antsy about getting this software update. Not sure who here has Nextel, but their first Windows Mobile phone (the i930) took 3 years to be released after it's announcement. By the time they actually got it out, it was outdated.

Not much more we can talk about until this is released. Silence is golden. :)

At this point I think the topic title should be changed, and a "?" should be added to the end of it.

scanpa and jonwww always add good information, hopefully they will give us some good news today

scanpa and jonwww always add good information, hopefully they will give us some good news today


Holding breath........http://www.imyam.com/thumbs/Cute/Cat-Holding-Breath.jpg

Tivo roll out is beginning in select towns in Mass and NH today. Anyone from these select towns will be getting a phone call if they signed up either over the phone or online in advance. So if you are on the list, get ready to install!

Tivo roll out is beginning in select towns in Mass and NH today. Anyone from these select towns will be getting a phone call if they signed up either over the phone or online in advance. So if you are on the list, get ready to install!

Must say.... looks like you're right... I entered in some random zip codes and well looky here. Different screen than what I get (shown below that link)

Says coming soon as opposed to not yet available

https://comcast.p.delivery.net/m/p/com/tivo/tivo_coming_soon.asp?zip=03307&vStat=2

https://comcast.p.delivery.net/m/p/com/tivo/tivo_not_available.asp?zip=60656&vStat=3

Must say.... looks like you're right... I entered in some random zip codes and well looky here. Different screen than what I get (shown below that link)

Says coming soon as opposed to not yet available

https://comcast.p.delivery.net/m/p/com/tivo/tivo_coming_soon.asp?zip=03307&vStat=2

https://comcast.p.delivery.net/m/p/com/tivo/tivo_not_available.asp?zip=60656&vStat=3

Well, the phone call I got kind of gave it away. :o

and just where are you located? you don't have to be specific, but some idea would be nice....

thats great news

Must say.... looks like you're right... I entered in some random zip codes and well looky here. Different screen than what I get (shown below that link)

Says coming soon as opposed to not yet available

https://comcast.p.delivery.net/m/p/com/tivo/tivo_coming_soon.asp?zip=03307&vStat=2

https://comcast.p.delivery.net/m/p/com/tivo/tivo_not_available.asp?zip=60656&vStat=3

My zip has said that since day 1 (sorry). I cry foul on therob006. Don't believe it. Call me a skeptic, but I think the 1st to tell us it's out (by way of a "here's the next rollout date" but it actually sticks) will be johnwww.

and just where are you located? you don't have to be specific, but some idea would be nice....

Derry, NH

however, if you are not already on the list either from www.comcast.com/gettivo or called in and requested to be added to the list, do not expect a phone call or any advertisting from what I was told by a rep who called me.

Derry, NH

however, if you are not already on the list either from www.comcast.com/gettivo or called in and requested to be added to the list, do not expect a phone call or any advertisting from what I was told by a rep who called me.

what did the rep tell you?

hmmm...when you put in zipcodes from the Derry NH area, you STILL get the coming soon page.

what did the rep tell you?

I could not swap boxes at the office and that I had to have a scheduled appointment. It would be $2.95/month for the tivo and the tech will be out Monday for the install. I asked about other times and she said 16 towns in Mass and NH to start and that they are working off of a list of customers from these towns.

hmmm...when you put in zipcodes from the Derry NH area, you STILL get the coming soon page.

I got a phone call and an appointment. Maybe the site isnt updated yet.

didn't they do some calls like a few weeks ago just to delay it again, I am not sure how much the call means anything

when you have it plugged into your tv and working I will believe someone.

I don't doubt that you talked to someone, please don't take this as calling you a liar. I am saying the people that comcast hires to man the phones are not always on top of things.

didn't they do some calls like a few weeks ago just to delay it again, I am not sure how much the call means anything

when you have it plugged into your tv and working I will believe someone.

I don't doubt that you talked to someone, please don't take this as calling you a liar. I am saying the people that comcast hires to man the phones are not always on top of things.

I seriously doubt they would call me and schedule an appointment only to turn around and cancel it. That is just bad business. I have details Monday.

I seriously doubt they would call me and schedule an appointment only to turn around and cancel it. That is just bad business. I have details Monday.

Scroll back a few pages in this thread and you find others who said they were called and scheduled appointments then the day of they were cancelled.

I seriously doubt they would call me and schedule an appointment only to turn around and cancel it. That is just bad business. I have details Monday.

Did they quote you a rate for the Tivo DVR software? Is it $2.95? Everyone were sayng $2.95, but if it's in their system, then it's a more reliable sign that they are in fact sure about it.

Scroll back a few pages in this thread and you find others who said they were called and scheduled appointments then the day of they were cancelled.

Good point. I guess we will see.

Did they quote you a rate for the Tivo DVR software? Is it $2.95? Everyone were sayng $2.95, but if it's in their system, then it's a more reliable sign that they are in fact sure about it.

See post# 2456

we'll cross our fingers for you and hopefully we'll get to hear about this mythical beast soon.

Or we can just wait for CES 2008 to see it. Again. :D

See post# 2456

2456?

"I neglected to post the single biggest reason I'm going TivoHD instead of ComcastTivo.

I can get the TivoHD NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I might get an inferior implementation of Tivo on inferior hardware when??????"


I know that Tivo's CEO has come out officially said it's $2.95. I'm just wondering if Comcast already has a pricing entry for Tivo in their system, if not, how they would bill you for it. When the S3 came out last year, it took Comcast 2-3 months to come up with a $1.50 dual-c-card pricing entry for my area.

FYI: Here in my area on the OnDemand Help and Services page there are 2 videos on Comcast TiVo features, 3 and 5 minutes each. It says no appt neccessary- just d/l it to your old box. Although how you're supposed to do that and get the TiVo remote too without a service call or going to the office is beyond me...

I'll give them a call tommorow during business hours, but I bet they'll be clueless. I'll try to have them hook me up to someone local.

Although how you're supposed to do that and get the TiVo remote too without a service call or going to the office is beyond me...

It'll be all automated. Real simple, should be something like this. Your cable box will flag your account to receive the tivo remote and your address will be added to a queue. Done.

In the meantime, I am sure the current remote works just fine with Tivo until the Tivo remote arrives in the mail.

I still want to trade my 3412 in for a 3416 so I'm going to call tommorow anyways. I suspect they'll not have the 3416s, they never do- but at least that way I can get them to connect to my local cable office so I can ask them about the TiVo service at the same time.

FYI: Here in my area on the OnDemand Help and Services page there are 2 videos on Comcast TiVo features, 3 and 5 minutes each.

Manchester, NH also has these TiVo videos. Seems to work real slick! They specifically mention that no appointment is necessary to get Tivo installed.

Im getting my cable installed on saturday. Should i call and ask for the 3416 box and about getting the tivo remote? or should i wait for the cable guy to get there because they have a lot of boxes in there vans right? Then you can just download the tivo service on your box? that is if its available correct?

I found for my install the 3416 were hoarded at the office and not given to the men in white trucks, but that could just be for my area

2456?

2546 - 2.95
The price is posted a few above your original post.

Manchester, NH also has these TiVo videos...They specifically mention that no appointment is necessary to get Tivo installed.

Folks upstream in this thread have noted that the original plan was to just have it remote install to the box, but that many (if not the majority) of those installations failed and required a tech visit to correct. So now it appears a tech will come just to monitor the download and address any issues that do happen.

It is likely Comcast shot these videos some time ago so they are likely out-of-date at this time. However, as Comcast gains experience in pushing the updates, I fully expect that they will fix the glitches and future rollouts will indeed be "hands-off" via a remote push to your local box with no tech necessary to be present.

2456?

"I neglected to post the single biggest reason I'm going TivoHD instead of ComcastTivo.

I can get the TivoHD NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I might get an inferior implementation of Tivo on inferior hardware when??????"


I know that Tivo's CEO has come out officially said it's $2.95. I'm just wondering if Comcast already has a pricing entry for Tivo in their system, if not, how they would bill you for it. When the S3 came out last year, it took Comcast 2-3 months to come up with a $1.50 dual-c-card pricing entry for my area.

On my post# 2456, I posted that the rep who called me to set up my install quoted me that the price would be $2.95 additional for TiVo. I have one DVR box. You would have realized that if you read my entire post.

On my post# 2456, I posted that the rep who called me to set up my install quoted me that the price would be $2.95 additional for TiVo. I have one DVR box. You would have realized that if you read my entire post.

Or, instead of being a wise guy and saying "look at post 2456 above" which could confuse forum novices, you could have just posted $2.95 in response to the question. :rolleyes:

On my post# 2456, I posted that the rep who called me to set up my install quoted me that the price would be $2.95 additional for TiVo. I have one DVR box. You would have realized that if you read my entire post.

Thanks for taking two posts to point out my ignorance and inability to read.

Or, instead of being a wise guy and saying "look at post 2456 above" which could confuse forum novices, you could have just posted $2.95 in response to the question. :rolleyes:

I could also add it to my signature so it shows up on ever post that I make. :D

Yes Monday is slated to be the day of the first public install & they will all require tech visits. Will only be soft launched in about a dozen or so towns at first. And yes for the newcomers, this is only for the New England area (MA & NH) regardless of what CSR's in other areas of the country may tell you. Not sure of timeline for other towns to follow.

sure hope the bugs are ironed out soon. as long as a visit is required to set these up, I don't even want to think about how long this will take to spread into other markets.

My take is that the tech visit is a calculated precaution. If the download goes well then the tech was there to oversee it. If the download goes bad then the tech is on-site and can do what needs to be done to ensure a successful transition to TiVo.

Over time, as the downloads are successful, a tech won't have to come out. What happens out in the real world will determine how long they will need to continue having a tech on-site.

Let's see if I can just go down to the office and pick up a box with the with software pre-loaded anyways. Like I said, I'd like to swap my box for a 3416 and need a TiVo remote anyways...

My take is that the tech visit is a calculated precaution. If the download goes well then the tech was there to oversee it. If the download goes bad then the tech is on-site and can do what needs to be done to ensure a successful transition to TiVo.

Over time, as the downloads are successful, a tech won't have to come out. What happens out in the real world will determine how long they will need to continue having a tech on-site.

I Comcast going to charge for installation? Maybe that is why they need a tech. If things don't go well with the download all he can do is call someone.

Well I don't mind going in and picking up a new DVR with Tivo preloaded.

I still have a 6412 Phase 2. The thing is very slow, not to mention 120GB drive size. If I could walk in and get a nice new DCH-3416 with Tivo preloaded that would convince me to take the time to drive downtown and swap exchange boxes.

I Comcast going to charge for installation? Maybe that is why they need a tech. If things don't go well with the download all he can do is call someone.

I suspect "no charge". And he can do more than call someone. He can verify signal levels and correct any cable/connector issues and or swap the existing DVR out with a new one.

I think it is good customer service.

Well I spoke to a CSR this evening, who contrary to all the other ones, DID confirm that there was a soft rollout beginning tomorrow in my area (southeast mass). She told me that the codes weren't in the system yet (she said they'd be loaded either Monday or Tuesday), but it was being released on Monday. She took my cell and told me she would call me when she got in at 1:30 to give me an update.

I'm sure you'll get that call at 1:31. Last time a CSR told me that...well, I called back a day later.

Don't even bother calling on a weekend. They know nothing.
Even though they pick up 24/7 You're better off calling during business hours on a workday, so at least you have a chance of speaking with someone who's knowledgable.

Well I don't mind going in and picking up a new DVR with Tivo preloaded.

I still have a 6412 Phase 2. The thing is very slow, not to mention 120GB drive size. If I could walk in and get a nice new DCH-3416 with Tivo preloaded that would convince me to take the time to drive downtown and swap exchange boxes.

I've been told by a CSR that if you come down to the office to pick up a TiVo box that they would schedule an appointment for you. There is no preloaded boxes so a tech call is a must.

So far so good. I should be installed by this afternoon.

I've been told by a CSR that if you come down to the office to pick up a TiVo box that they would schedule an appointment for you. There is no preloaded boxes so a tech call is a must.

So far so good. I should be installed by this afternoon.

Keep us updated please to let us know if the tech shows up and actually manages to get the tivo working. by so far so good did you mean they haven't called and cancelled or did you get an update from them?

Keep us updated please to let us know if the tech shows up and actually manages to get the tivo working. by so far so good did you mean they haven't called and cancelled or did you get an update from them?

That is correct sir. Have not heard and I was told sometime between 1 to 3 a Comcast (not contractor) tech would be out.

This is the most disfunctional software rollout I've ever seen.

i don't see how, they have yet to officially announce the rollout has begun. They admit they are still testing. When the website says zip has service but it doesn't work then it would be a poor roll out.

Hopefully some zip will start showing up today.

I HAVE THE LIST!!!

I just got off the phone with a CSR who, even though she probably shouldn't have, gave me the complete list of towns where you can get it today:
NH
dover
derry

MA
attleboro
brookline
centerville
marion
milton
nahant
newton
dartmouth
south weymouth
south dartmouth
taunton

I live in the next town over to taunton and she told me that there's no schedule beyond the towns above at this time. Hopefully someone will be able to get it and give us the results....

I HAVE THE LIST!!!

I just got off the phone with a CSR who, even though she probably shouldn't have, gave me the complete list of towns where you can get it today:
NH
dover
derry

MA
attleboro
brookline
centerville
marion
milton
nahant
newton
dartmouth
south weymouth
south dartmouth
taunton

I live in the next town over to taunton and she told me that there's no schedule beyond the towns above at this time. Hopefully someone will be able to get it and give us the results....

nice list, hopefully someone from one of these towns will actually get it installed and confirm the rollout is starting

It can't be a "disfunctional rollout" since nothing has been rolled out yet, to my knowledge.
Even the Comcast/TiVO website is not publicized anywhere (except the forums).

I spoke to a CSR drone and she told me that they are still "in-training" about the TiVo software, and the only reason why the videos about them are there in OnDemand is for customers testing it in my area. She said the full roll-out won't be for another month or so.

I spoke to a CSR drone and she told me that they are still "in-training" about the TiVo software, and the only reason why the videos about them are there in OnDemand is for customers testing it in my area. She said the full roll-out won't be for another month or so.

I spoke to a CSR (last week) that told me comcast didn't support or sell tivo and that I had to go to Circuit city or best buy to get it. I don't really listen to what most CSRs say, it seems so hit or miss.

I spoke to a CSR (last week) that told me comcast didn't support or sell tivo and that I had to go to Circuit city or best buy to get it. I don't really listen to what most CSRs say, it seems so hit or miss.What the CSR told me seems to be fairly accurate considering my region.

I HAVE THE LIST!!!

I just got off the phone with a CSR who, even though she probably shouldn't have, gave me the complete list of towns where you can get it today:
NH
dover
derry


Surprised that is it for NH customers.

Guess I will have to wait until Manchester is on the list.

nice list, hopefully someone from one of these towns will actually get it installed and confirm the rollout is starting

Done and downloaded. Took about 30 minutes but it is working. Lost all of my recordings because he had to reset the box twice to get the download down. But soon after I saw the "sunrise", I'm in business. I'll try to find a way to get some screen shots online. But it says Comcast on one side and Tivo on the other. First thing I noticed is that the guide runs slower.

Done and downloaded. Took about 30 minutes but it is working. Lost all of my recordings because he had to reset the box twice to get the download down. But soon after I saw the "sunrise", I'm in business. I'll try to find a way to get some screen shots online. But it says Comcast on one side and Tivo on the other. First thing I noticed is that the guide runs slower.

Excellent. Hopefully you can give us some good in depth impressions over the next few days.

As to the slowdown, if its anything like a standalone Tivo, it takes a few days for it to process all the info in the guide (it indexes everything in the backgound). My Series 2 took a few days of being nearly unusably slow before it came back to normal after the latest software update.

Heres some questions to get started in what going to be an inevitable deluge:
- how long is the data in the future (more than the 2 weeks of Comcast regular service)
- can you remove channels from guide lineup
- any widescreen improvements, advantages over the old 4:3 guide.
- the inevitable 30 second skip question - is it possible?
- can you fast skip - skip to tick marks during FF and rewind.
- do you have a Tivo remote or still the silver one?

Done and downloaded. Took about 30 minutes but it is working. Lost all of my recordings because he had to reset the box twice to get the download down. But soon after I saw the "sunrise", I'm in business. I'll try to find a way to get some screen shots online. But it says Comcast on one side and Tivo on the other. First thing I noticed is that the guide runs slower.How about changing your location so we know where the hell you are?

Excellent. Hopefully you can give us some good in depth impressions over the next few days.

As to the slowdown, if its anything like a standalone Tivo, it takes a few days for it to process all the info in the guide (it indexes everything in the backgound). My Series 2 took a few days of being nearly unusably slow before it came back to normal after the latest software update.

Heres some questions to get started in what going to be an inevitable deluge:
- how long is the data in the future (more than the 2 weeks of Comcast regular service)
- can you remove channels from guide lineup
- any widescreen improvements, advantages over the old 4:3 guide.
- the inevitable 30 second skip question - is it possible?
- can you fast skip - skip to tick marks during FF and rewind.
- do you have a Tivo remote or still the silver one?

Guide looks like it can go two week. After install, all the listings were there.
You can remove channels from the guide line-up
The guide/menu screen appears to shrink on HD channels but looks good on SD.
No option to skip
tick marks are every 15 minutes. On demand does not seem to have any (tried Big Lebowski). I can use the search and VOD programs will show up. I would say the search feature is the best thing.
Silver remote but I should be getting a tivo remote soon by mail. At least that what I was told. Noticable differences in the control. Page up/down are the thumbs up/down. Not sure how to scroll page up down.
No tivo "sounds" however. Tech was stumped on this one too. Using HDMI to my TV and optical to my Sony surround sound system.

How about changing your location so we know where the hell you are?

Derry, NH. Better then Hell, MI.

This is the most disfunctional software rollout I've ever seen.

AMEN

Excellent.
Heres some questions to get started in what going to be an inevitable deluge:
- how long is the data in the future (more than the 2 weeks of Comcast regular service)


YOu get TWO weeks on the COmcast guide? I'm lucky if I get a week, and most of the MA area is like that.

Well, I am just relieved to see that its real! My chance at a lifetime transfer to a TiVo HD ends in early February, but I am hoping that I have a chance to try this service out in Atlanta before I take that plunge. I want to get out of the business of owning fragile DVR equipment...

Please, post pictures, and tons of feedback ASAP! Thanks for the reports you've given already.

Thats awesome news, it has begun. So hopefully it will spread to Chicago sooner than later but i am not holding my breath.

No Tivo sounds, I love my tivo sounds, let me know if their is a way to turn these on.

I would have thought with the tech visit they would have brought you the remote, wonder if they haven't finished being manufactured.

what motorola box do you have?

30 minutes to download or 30 minute tech visit?

The search sounds great.

-The guide/menu screen appears to shrink on HD channels but looks good on SD.
-Page up/down are the thumbs up/down. Not sure how to scroll page up down.
-No tivo "sounds" however. Tech was stumped on this one too. Using HDMI to my TV and optical to my Sony surround sound system.


Cool. Some followups:
- can you elaborate more on the first one? Do you have a widescreen TV?
- The page up and down in menus are channel up and down on remote.
- when you get the Tivo remote, it has a button that allows you to quick jump to the enxt and previous tick mark during FF and REW, which means you can FF 2 hours into a three hour program in a jiffy.
- weird on the sounds.

YOu get TWO weeks on the COmcast guide? I'm lucky if I get a week, and most of the MA area is like that.

On some channels its full two weeks, some 1 and a half, and some about 3. Its spotty. Even on some channels some shows will show up and others not in a day two weeks ahead...

Somebody correct me if I'm wrong, but I believe with a regular TiVo, the TiVo sounds can be heard only if you are using analog sound connection.

it's actually real. amazing. I still have zero expectations of seeing it in our area before next summer, but it's nice to know it's finally out there.

it's actually real. amazing. I still have zero expectations of seeing it in our area before next summer, but it's nice to know it's finally out there.

I think this will really depend on how well this initial roll out goes, if everyone gets in under 30 minutes and they can get it to happen with the ox being reset or doing it remotely it should go much faster. If he is the lucky one and others are having more problems, this summer may be the case. I kinda wish we knew an order to the roll out. I would think the bigger markets would get it first but who knows.

I find it best to aim low with comcast. If they can deliver before then I'd be thrilled.

I find it best to aim low with comcast. If they can deliver before then I'd be thrilled.

pretty much the standard with any big company but I am always optimisitc for some reason

pretty much the standard with any big company but I am always optimisitc for some reason

We've been strung along this far by ComCrap; what's a few more quarters?

what motorola box do you have?

30 minutes to download or 30 minute tech visit?

DCT 3412 HD/DVR

30 minutes to complete the download. Tech visit took a little long because the tech said some connections needed to be changed. I was say Dan was right about having near perfect signal for tivo.

Cool. Some followups:
- can you elaborate more on the first one? Do you have a widescreen TV?
- The page up and down in menus are channel up and down on remote.
- when you get the Tivo remote, it has a button that allows you to quick jump to the enxt and previous tick mark during FF and REW, which means you can FF 2 hours into a three hour program in a jiffy.
- weird on the sounds.


- Sony KDF42 HD 16:9 1080i. It is the one with the cable card reader issues.

- You are correct sir. That did work. Thanks

Pretty much everything that was in the Tivo vod program is correct. Just the sound and the slow guide. Haven't had a chance to set up a wish list yet. I'll let you know tomorrow.

No option to skip


No 30 second skip??? I just took that option off my table.

As for the 30 sec skip, I wouldn't rule it out yet. I would like to know weather the "Select - Play - Select - 3 - 0 - Select" works when he receives his remote.

Still, it's great to know the rollout is actually happening.:D I think I might just skip work tomorrow (due to lack of interest) and wait for a phone call.

First thing I noticed is that the guide runs slower.Maybe that'll change once the background indexing is done?

YOu get TWO weeks on the COmcast guide? I'm lucky if I get a week, and most of the MA area is like that.My area used to be like that; now I regularly as much if not more data through my Comcast guide than I receive through my TiVo guide.

As for the 30 sec skip, I wouldn't rule it out yet. I would like to know weather the "Select - Play - Select - 3 - 0 - Select" works when he receives his remote.

Good point. If it works, maybe it's back on my table.

- Sony KDF42 HD 16:9 1080i. It is the one with the cable card reader issues.


So how does the guide look on your TV? Is it 4:3 with black sidebars as the old guide, or more like the HD Tivo ones which is actually 16:9 albeit a stretched version of the 4:3?

I guess I will wait for some screenshots if you get a chance to do some. By the way, thanks for the answers.

One more question:
Closed captioning, is it easy or do you have to turn off the box like before? And are there any resolution settings through the Tivo interface, or all that is still Motorola based.

And by the way, heres some Tivo Remote Tips and Tricks for when it comes.
http://www.pcworld.com/article/id,121087-page,1/article.html?RSS=RSS
http://www.tivo.com/mytivo/domore/tipsandtricks/index.html

did you get an eta on the remote? day? week? month?

No tivo "sounds" however. Tech was stumped on this one too. Using HDMI to my TV and optical to my Sony surround sound system.

Out of curiosity are the sounds turned on? I think there are 4 settings if I remember correctly: off, low, med, high. They're supposed to be at medium by default. I think they're under 'sound effects' in the 'audio' settings section.
Glad to see an install in the wild.

just an FYI, the reason a tech needs to come to the house is that the Tivo software essentially turns the DVR box into a DOCSIS modem, and the recieve/transmit levels need to be between specific levels for the box to properly function.

Derry, NH. Better then Hell, MI.

He meant your location as set in your profile ("Somewhere out there").

well now the initial wait is over, another 2.5 years until it reaches the rest of the country

I would love for someone to get ahold of the roll out plan

One more question:
Closed captioning, is it easy or do you have to turn off the box like before? And are there any resolution settings through the Tivo interface, or all that is still Motorola based.


Rob can double check this but there are settings in the Tivo software itself, but I'm pretty sure for you to make any changes you have to turn box off first & change CC to 'on' & change setting type from 'auto' to 'user'. After that you can go back in via Tivo & make other changes.

...this is probably putting the cart WAY ahead of that pokey, overfed and sluggish Comcast horse, but what implications are there for my Harmony Universal remote if I'm running TiVo software on a Motorola STB? Will I be forced to use two remotes, or just the TiVo remote? Does/will Logitech have profiles for such a setup so I can re-program my Harmony?

The mind boggles.

...this is probably putting the cart WAY ahead of that pokey, overfed and sluggish Comcast horse, but what implications are there for my Harmony Universal remote if I'm running TiVo software on a Motorola STB? Will I be forced to use two remotes, or just the TiVo remote? Does/will Logitech have profiles for such a setup so I can re-program my Harmony?

The mind boggles.

I'm sure Harmony will have all the required codes. That said, you can also program a Harmony from the TiVo remote. When you upload that set to Harmony, guess what, they now have that code set.

As for the 30 sec skip, I wouldn't rule it out yet. I would like to know weather the "Select - Play - Select - 3 - 0 - Select" works when he receives his remote.

Still, it's great to know the rollout is actually happening.:D I think I might just skip work tomorrow (due to lack of interest) and wait for a phone call.

The Comcast Tivo remote is supposed to use the same IR codes the current remote uses. That Select-Play-Select-3-0-Select sequence would look no different to the Tivo software whether it was sent by the new remote or the old one. The only thing that might be learned from the Tivo remote is if there are any new IR codes that the Tivo software uses but IGuide does not (which, as I recall, isn't possible because the IR codes are supposedly hard-wired into the STB hardware).

One thing I'd like to know is if the DVR firmware is different after installing the Tivo software, or if it's the same as it was with IGuide (does the Tivo interface show the firmware version?).

On the slow... It also may be because you have a 3412. those systems are pretty slow to begin with. the newer 3416's are significantly faster.

Anyone know if this is available in CT?

No option to skip


Did you previously program a skip button on the remote that worked with Iguide?

Are you saying that thie Iguide IR code for skip doesn't work with the Tivo software?

I never expected that the standalone trick Tivo codes (like SPS 30) wold work, but I half expected the IR skip code that the firmware supports would be enabled in the Tivo software. Half expected because the Iguide honored them while the Microsoft guide did not.

Will the TIVO software let you change output resolutions without turning the box off? Or better yet, let you choose native?

Will the TIVO software let you change output resolutions without turning the box off? Or better yet, let you choose native?

Short answer(s), yes, no.

Power off the box and quickly push ok/select.

Arrow down to d04 Code Modules.

Can you post here the firmware version, build date, library names and versions?

Also can you arrow down to the DOCSIS status and confirm if indeed that is active with power levels intact? Does the system still use a traditional OOB channel if a DOCSIS gateway is used?

Also can you do a native HD output, or perhaps at least have 720p channels come through at 720p while 1080i channels come in at 1080i?

AFAIK, the CPU between the 3412 and 3416 should be the same. The only difference is the hard drive, as the last two digits of the model number indicate hard drive size only. Someone correct me if I'm wrong. I'll be glad to see CPU specs, but I'm pretty sure I found them on broadcom's site.

I know you have bee bombarded with questions, but can you fast foreward faster on demand than we currently can?

did you get an eta on the remote? day? week? month?

Was told a week so hopefully this Friday.

Out of curiosity are the sounds turned on? I think there are 4 settings if I remember correctly: off, low, med, high. They're supposed to be at medium by default. I think they're under 'sound effects' in the 'audio' settings section.

Sound effects are turned on.

He meant your location as set in your profile ("Somewhere out there").

Have you been to Derry? It feels like its somewhere out there. Just a good place to be a writer however.

Rob can double check this but there are settings in the Tivo software itself, but I'm pretty sure for you to make any changes you have to turn box off first & change CC to 'on' & change setting type from 'auto' to 'user'. After that you can go back in via Tivo & make other changes.

Yes.

Did you previously program a skip button on the remote that worked with Iguide?

Are you saying that thie Iguide IR code for skip doesn't work with the Tivo software?

Silver remote was never programmed with the skip so not sure what button may act as it.

I know you have bee bombarded with questions, but can you fast foreward faster on demand than we currently can?

VOD FF is only at 2X speed.

Pictures up later today after my nap.

What are your overall first impressions? Worth the money? Does it seem pretty solid or are there some noticeable bugs?

Silver remote was never programmed with the skip so not sure what button may act as it.


The instruction are at

http://en.wikibooks.org/wiki/How_to_use_a_Motorola_DVR/Programming_the_Remote#Add_30-Second_Skip

Could you give it a try?

Pictures up later today after my nap.

That's one long nap... :D

...this is probably putting the cart WAY ahead of that pokey, overfed and sluggish Comcast horse, but what implications are there for my Harmony Universal remote if I'm running TiVo software on a Motorola STB? Will I be forced to use two remotes, or just the TiVo remote? Does/will Logitech have profiles for such a setup so I can re-program my Harmony?

The mind boggles.

As has been said the remote codes are the same. The existing silver comcast remote will still control the box and so will the existing harmony setup. What does change how ever is the function of some of the buttons. Page + and - are mapped to the thumbs up and down buttons for example but that should be easy to deal with on the harmony. The new tivo remote is just to complete the tivo experience and make the functions of buttons more obvious by actually having a thumbs up and down button instead of the page + and -.

I HAVE THE LIST!!!

I just got off the phone with a CSR who, even though she probably shouldn't have, gave me the complete list of towns where you can get it today:
NH
dover
derry

MA
attleboro
brookline
centerville
marion
milton
nahant
newton
dartmouth
south weymouth
south dartmouth
taunton

I live in the next town over to taunton and she told me that there's no schedule beyond the towns above at this time. Hopefully someone will be able to get it and give us the results....

I live in Brookline MA, I just called comcast and got someone that at first tried to tell me i had to buy a Tivo to get Tivo software. I then explained I was asking for the tivo software that runs on their Motorola cable box and she quickly said it wasn't available in my area. I then called again and got someone else, who said they weren't sure and asked for my number so they could call me back. I'll wait an hour or two and then try and call again.

-Bruce

I'll be shocked if they actually called you back.
Next time you call, try asking for a "supervisor" if you get someone who hasn't a clue.
IT's just not worth your time.

I doubt that list is accurate too. I tend to doubt anything that anyone except a supervisor or higher up tech person gives out. Of course without knowing the right people right now it's hard to know what's going on.

Since the software is only in its inititial roll-out it's obviously one confused mess.

Out of curiosity are the sounds turned on? I think there are 4 settings if I remember correctly: off, low, med, high. They're supposed to be at medium by default. I think they're under 'sound effects' in the 'audio' settings section.
Glad to see an install in the wild.

You may find the sounds will not work when there is DD 5.1 audio, but will be OK on PCM. Getting sounds into an existing DD 5.1 bitstream is a really big (read: expensive) issue.

so your saying if we have digital 5.1 audio the tivo sounds won't work?

You may find the sounds will not work when there is DD 5.1 audio, but will be OK on PCM. Getting sounds into an existing DD 5.1 bitstream is a really big (read: expensive) issue.

It worked just fine on d* hd tivo's

It worked just fine on d* hd tivo's

But are you using the RCA out, or the digital (optical) out?

what is d*?

what is d*?

shorthand for direcTV

so your saying if we have digital 5.1 audio the tivo sounds won't work?The DirecTV TiVo, TiVo Series3 or TiVoHD units will not produce sound effects if the program you're viewing has Dolby Digital sound.

mixing the tivo sounds into the toslink out would require decoding the DD sound which the box is definitely able to do, then mixing the sound which it obviously must do if it has the option and finally re-encoding to DD to output on the toslink which it probably can't do. I'd bet if you hooked up the analogue audio you'll probably get it. For hdmi it would depend if it's sending pcm or the DD stream. If the DD light is turning on on your receiver then it's not going to work.

The DirecTV TiVo, TiVo Series3 or TiVoHD units will not produce sound effects if the program you're viewing has Dolby Digital sound.

I have to correct myself here. The D* hd Tvio's did not output sound when the program up was in 5.1 If it was in any other configuration it would autoselect to PCM and then output the sounds. I wonder if the Comcast Tivo its false muxing 5.1?

that makes sense why there is no tivo sounds, thanks for explaining

I'd bet if you hooked up the analogue audio you'll probably get it.

Yes it does work this way.

get some time to take pictures?

http://i272.photobucket.com/albums/jj171/therob006/

For your viewing pleasure. Now back to work.

Thanks for the pics!

So what's the firmware version now? And can you confirm the box is in DOCSIS mode in the diagnostics? What kind of output resolution does it have?

Looks like you can change closed captions from within the channel banner.

Strange why they didn't put channel logo's above the time/ channel number in the upper right hand corner of the channel bar. Seems like there's plenty of room for a logo there. I think logo's would be nice... doesn't the real Tivo have logo's? It's just easier to quickly visualize what channel you are on.
EDIT: Photoshopped what I mean about a logo:
http://home.comcast.net/~cypherx/ctivo.jpg

http://home.comcast.net/~cypherx/ctivo2.jpg

I love the 7 line guide.

Thanks again for sharing!

Let the hacks begin!!! :D

I must be missing the previous posts that state what this service is costing comcast subscribers. Can anyone chime in on the cost of the new boxes with the Tivo software?

I must be missing the previous posts that state what this service is costing comcast subscribers. Can anyone chime in on the cost of the new boxes with the Tivo software?

$2.95/month per household I believe.

How is the speed of navigating the guide and menus?

How come there is no guide data other than titles?

And can you confirm the box is in DOCSIS mode in the diagnostics?

It definitely is in DOCSIS mode, rx & tx levels are listed as well as other DOCSIS info and depending on model the old return band is disabled (d07 upstream modem). DCT series it is zeroed out & DCH the option gets grayed out (can't even access it in menu, skips from d06 to d08).

I love the 7 line guide.

Yes & you can't tell from his pics but no ads at bottom of screen!!

It definitely is in DOCSIS mode, rx & tx levels are listed as well as other DOCSIS info and depending on model the old return band is disabled (d07 upstream modem). DCT series it is zeroed out & DCH the option gets grayed out (can't even access it in menu, skips from d06 to d08).


That's interesting! My d14 DOCSIS status has N/A and 000's. My d07 says RF Modem 008.0960 MHz 54 dB.

So if it does use DOCSIS for all 2-way communication, don't you think that the guide data would download much faster after a power failure? How about loading VOD? Wouldn't your trick play controls get to the VOD server faster causing a more responsive VOD experience?

That's interesting! My d14 DOCSIS status has N/A and 000's. My d07 says RF Modem 008.0960 MHz 54 dB.

So if it does use DOCSIS for all 2-way communication, don't you think that the guide data would download much faster after a power failure? How about loading VOD? Wouldn't your trick play controls get to the VOD server faster causing a more responsive VOD experience?

I had to power cycle the box once because it appeared to freeze up. Once the box came back on, the guide was loaded. The guide does have slow downs and I'm getting more key queueing then I did before. I like what I see so far but it is recording way too many programs under the tivo suggestions. But my box always appears to be full.

Try turning off the automatic recording of suggestions. Might make the box more responsive.

Hi, I live in Milton, MA, and just picked up the DCH3416 HD DRV at Comcast, and the service rep told me very soon I should be able to get the tivo interface, and that it would require a tech visit to download the software to the box.

Cool! Maybe 2 non-Comcast employees will have Tivo this year. :-)

Cool! Maybe 2 non-Comcast employees will have Tivo this year. :-)

hahah

$2.95/month per household I believe.

per household or per box?

per household or per box?

If the previous posts in this thread are to be believed, per household.

Just started using the Comcast DVR software today...doesn't seem TOO bad...but then again i've never really used a tivo hands on, and have rather low expectations for anything supposedly "comcastic!" :cool: Anyone know if I can use HDMI for this box??? When i go into the config page when the box is off it says HDMI "Enabled: No" ?? (DCH3416)

You will not see HDMI enabled unless you are wired with an HDMI cable between the box and the TV.

I live in Brookline MA, one of the towns a previous poster said the Tivo service was available in. After a few calls to people at Comcast that didn't have a clue, I decided to go to the Walk-in center. I had wanted to swap my 3412 for a 3416 anyway.

When I asked the person at the desk, they said they had just gotten mail about the tivo service but didn't know when it would be rolled out.

They did swap my box, and while I have only had it for a short period of time, it seems like the response from the 3416 is much better than the 3412.

Since I'm still considering getting a TivoHD box, I asked about M-Cards and they said that is all they are giving out now.

-Bruce

I have a quick question therob006. Not sure what it is called but does the tivo interface keep the last spot that you were watching a show from the list?

For example, say you are watching a football game from your list of recorded shows. You get to halftime and get a call that you have to go to work. While at work your wife and kids watch several shows from the list. You get home later that day and decide to watch the rest of the game. When you select the game from the list, does it give you the option to continue from the last point (halftime), or do you have to start it from the beginning?

Hey, im a newbie to this site but have been following this thread for a while, just wanted to let people now that I have a Comcast Tech coming on tuesday to install the new box with the Tivo service. I live in Taunton MA which was listed on that previous list a few posts back.

I have a quick question therob006. Not sure what it is called but does the tivo interface keep the last spot that you were watching a show from the list?

For example, say you are watching a football game from your list of recorded shows. You get to halftime and get a call that you have to go to work. While at work your wife and kids watch several shows from the list. You get home later that day and decide to watch the rest of the game. When you select the game from the list, does it give you the option to continue from the last point (halftime), or do you have to start it from the beginning?

Standard TiVo boxes have this (it's called a "resume" feature.) Whether the Comcast TiVo box has it remains to be seen.

Are there dual live buffers?

Try turning off the automatic recording of suggestions. Might make the box more responsive.

I'm thinking about turning it off. The suggestive recording can be a real pain because it choose to record SD over HD (basketball games on ESPN and TNT for example) and it seems to take priority over my scheduled recordings. There is a one minute warning that appears prior to the change. Without that, what is the reason for having the tivo service other then the search?

Hey, im a newbie to this site but have been following this thread for a while, just wanted to let people now that I have a Comcast Tech coming on tuesday to install the new box with the Tivo service. I live in Taunton MA which was listed on that previous list a few posts back.

Welcome to the exclusive club

Are there dual live buffers?

Yes but it seems to do that.

Wow. We are up to 2 people with ComcasTivo that post on these boards. Talk about opening the floodgates.

So therob, how would you compare the new interface w/ Tivo to Comcast's old interface?

the one guy doesn't have it yet, don't jinx it.

Wow. We are up to 2 people with ComcasTivo that post on these boards. Talk about opening the floodgates.

So therob, how would you compare the new interface w/ Tivo to Comcast's old interface?

It is hard to compare because they are similiar but have slight differences. I do not like tivo's lag or the info screen because it covers the top third of the screen. I do like the new VOD menu screen and search option. To each their own I'd have to say.

To therob006, Congratulations. I live in Epping and they won't give it to me yet. As for your issue with the suggestions picking SD material, if I remember correctly in one of the beta screenshots there was a checkbox for "pick HD material when available" or something like that. For all I know you've found it and it just doesn't work (or it was only in betas, or...), but I thought I'd say something just in case it helps.

Standard TiVo boxes have this (it's called a "resume" feature.) Whether the Comcast TiVo box has it remains to be seen.

Everyone knows the standard tivo boxes have this feature. I wanted to know if the comcast tivo has it. Shouldn't take therob006 but a minute or so to check.

. I do like the new VOD menu screen and search option.

i AM SUPRISED THAT MORE PEOPLE HAVE NOT NOTICED THIS

tHIS SEEMS TO BE A REAL PLUS

(sorry for the caps)

Everyone knows the standard tivo boxes have this feature. I wanted to know if the comcast tivo has it. Shouldn't take therob006 but a minute or so to check.I would be shocked :eek: if this version of the TiVo did not have the resume feature. All DVRs that I've used have this feature, and I've used most all brands and models. The TiVo's resume is automatic and some other brand DVR's require you to select "resume" or start from the beginning.

TiVo tip:
When viewing a recording and going to live TV within the last 5 minutes of the recording, TiVo will prompt to ask whether you want to delete the recording. Then the resume point will reset to the beginning regardless of deletion or not. But if you first press Pause and then go to live TV you will not be prompted and you will resume where you where viewing within the last 5 minutes. Enjoy.

...
When viewing a recording and going to live TV within the last 5 minutes of the recording, TiVo will prompt to ask whether you want to delete the recording. Then the resume point will reset to the beginning regardless of deletion or not. But if you first press Pause and then go to live TV you will not be prompted and you will resume where you where viewing within the last 5 minutes. Enjoy.

I used a direcTivo for years and found this annoying... If only I knew then that all I had to do was hit pause... Good tip!

To therob006, Congratulations. I live in Epping and they won't give it to me yet. As for your issue with the suggestions picking SD material, if I remember correctly in one of the beta screenshots there was a checkbox for "pick HD material when available" or something like that. For all I know you've found it and it just doesn't work (or it was only in betas, or...), but I thought I'd say something just in case it helps.

Yeah, this should be an option. Hopefully he just doesn't have it turned on and that's why it's behaving that way.

Says it should do it right here:

http://www.comcast.com/tivo/

It is hard to compare because they are similiar but have slight differences. I do not like tivo's lag or the info screen because it covers the top third of the screen. I do like the new VOD menu screen and search option. To each their own I'd have to say.

The info box on Tivo is changeable in size. While its on screen hit left or right on the directional arrows. On Tivo it changes between three sizes, a small logo and number, a thin bar, or a full info screen much like the Comcast info screen that takes up the bottom half of the screen.

See if this is also true on the Tivo software if the info screen bothers you.

What type of lag are you speaking of? Button stacking, or lag to show the display on screen (which Tivos also have).

To therob006, Congratulations. I live in Epping and they won't give it to me yet. As for your issue with the suggestions picking SD material, if I remember correctly in one of the beta screenshots there was a checkbox for "pick HD material when available" or something like that. For all I know you've found it and it just doesn't work (or it was only in betas, or...), but I thought I'd say something just in case it helps.

For setting up series record aka Season pass, this is the case. I have not been able to find the option for suggestions.

Everyone knows the standard tivo boxes have this feature. I wanted to know if the comcast tivo has it. Shouldn't take therob006 but a minute or so to check.

Comcast Tivo has resume. But so did the other dvr software, just by a different name.

The info box on Tivo is changeable in size. While its on screen hit left or right on the directional arrows. On Tivo it changes between three sizes, a small logo and number, a thin bar, or a full info screen much like the Comcast info screen that takes up the bottom half of the screen.

See if this is also true on the Tivo software if the info screen bothers you.

What type of lag are you speaking of? Button stacking, or lag to show the display on screen (which Tivos also have).

There is three sizes but only the larger size appears when you are changing channels. I have not tried to save the other sizes but I have not seen the option.

As far as the lag, sometimes its key queueing which many dvr users are aware of. Other times, it is just a slow response.

For setting up series record aka Season pass, this is the case. I have not been able to find the option for suggestions.

Now that I think about it, it's quite possible they wouldn't want people to be able to opt for HD suggestions, as it would result in the hard drive filling up almost immediately and, hence, lots of complaints.

Given the nature of cable, most things get repeated, so it actually might be more convenient for me to have it record an SD version of the program, if only to alert me to its existence. Then I have the option of setting up to record the HD version at a later date.

It is amazing after 2 years of waiting, being a TIVO share-holder and a Comcast customer, I now have no urge to get this software.

It is amazing after 2 years of waiting, being a TIVO share-holder and a Comcast customer, I now have no urge to get this software.

Why?

Why?

Because it sounds Craptacular?

I think it has something to do with therob's underwhelming comments about what he is seeing so far. Sure it sounds prettier but if it still has a huge lag and queues the last 10 buttons I have pushed then I am not going to want it. Cannot justify paying more for the same problems. At least I am used to these issues. I am sure the Tivo software will introduce more in the early stages.

I am a sucker though, so I will probable try it if it ever gets to Portland, OR.

The remote command queueing is EXTREMELY disappointing. Does anyone know if this is a problem inherent in the hardware?

I hate being stuck too... if I get a TiVo HD I am going to have the menu slowness... if I get the Comcast TiVo I am going to get the menu slowness AND the remote queueing... if I stick with the regular DVR I am going to have the remote queueing regardless...

GAH!! Why can't they seem to get rid of that remote issue?!?!

I am getting less and less excited about the TiVo rollout... I am pretty bored with it actually.

adidas - i have 2 HDTivo's and using the Harmony remote I don't find the menu to be as slow as my S2 - in fact, they're quite speedy!

It's almost definitely the hardware. This box is woefully under powered when it comes to processing speed. That will never improve. It's like putting a mink coat on a homeless person.

And rest assured that replacing the millions of HD DVRs already out there would only result in even higher prices. A little key queuing is probably preferable to that, for the vast majority of folks.

adidas - i have 2 HDTivo's and using the Harmony remote I don't find the menu to be as slow as my S2 - in fact, they're quite speedy!

I went from a old S1 Sony Tivo to the Comcast box for three years. I just went back to Tivo HD and do notice any issues with the menu being slow compared to my old S1. I never used an S2 so I can't comment on it. But compared to Comcast current product the Tivo HD is a huge upgrade.

The Microsoft Foundation software we were beta-testing out here in Seattle was notorious for "queuing" remote commands really, really badly. Sometimes for 30 seconds you couldn't do anything while the machine executed all the commands you had punched in because the box acted like it hadn't received them.

Can't say I have really noticed it with my TivoHD, but compared to the MSF guide, any glitch of less then about 15 seconds would be unnoticeable. :p

Thats good to know... my S2 TiVo does have pretty slow menus... I might just give the HD a try... but then I would miss out on my Different Strokes on OnDemand... lol... small sacrifice... or is it?? hahaha... thanks for the input guys!!

Thats funny, this article:

http://newteevee.com/2007/12/06/pushing-buttons-comcasts-key-queuing/

makes it sound like its a programming problem with the I-Guide time bar.

Unless the time bar/trick play functions are defined in the lower level Motorola firmware, and no matter what guide o/s you use, it calls the same broken function.

Good afternoon,
Was wondering if the few that have the tivo software installed, or even those that might have heard, could answer a quick question. One of the things I despise about the comcast dvr is setting season passes because it doesn't have that 28 day rule that Tivo has..if a show is repeated several times it will now record every single time that episode is on if I delete it from dvr after watching it. Will the software coming to comcast be more tivo like or are they limited by the available listing service.

Thanks

Tom

Good afternoon,
Was wondering if the few that have the tivo software installed, or even those that might have heard, could answer a quick question. One of the things I despise about the comcast dvr is setting season passes because it doesn't have that 28 day rule that Tivo has..if a show is repeated several times it will now record every single time that episode is on if I delete it from dvr after watching it. Will the software coming to comcast be more tivo like or are they limited by the available listing service.

Thanks

Tom

Not sure for season pass but it does have a ninety day rule for suggestions.

Thats funny, this article:

http://newteevee.com/2007/12/06/pushing-buttons-comcasts-key-queuing/

makes it sound like its a programming problem with the I-Guide time bar.

Unless the time bar/trick play functions are defined in the lower level Motorola firmware, and no matter what guide o/s you use, it calls the same broken function.
Maybe it's a bit of both? It could be an interrupt or process that is called whenever the firmware senses a change. Maybe the software set it to update at too fine a level? Having it update less often may help fix some of the issues.

There is three sizes but only the larger size appears when you are changing channels. I have not tried to save the other sizes but I have not seen the option.

As far as the lag, sometimes its key queueing which many dvr users are aware of. Other times, it is just a slow response.


The way it works with Tivo is once you set it to one of the sizes (by cycling through and leaving it on the one you like until it fades away - which saves it) after that any channel change uses the newly set size as the default. If you want another size, you can hit info and then cycle through them, but the default is always the last one that is displayed (saved).

It seems to me Comcast ought to send out a Tivo manual with the software and the remote... theres tons of Tivo specific tips and tricks that people will be confused by.

so any new zip codes getting released today?

Not mine...South of Boston...

Not mine--in Boston.

I suspect that a phone call will occur before the Comcast zip code appears. Derry, NH has it, but the Comcast zip code finder (enter 03038) says it's coming soon.

Bottom line...is it stable? Any problems with recordings, playback, etc? Any reason that Comcast couldn't look at your specific case and determine it is safe to roll it out to more subscribers?

I have a feeling since it took the tech resetting his box twice to get it to install that they are a ways from nation wide rollout.

Bottom line...is it stable? Any problems with recordings, playback, etc? Any reason that Comcast couldn't look at your specific case and determine it is safe to roll it out to more subscribers?

There was reports that there was a beta-testing group prior to the slow roll out that is happening now. So if the beta test was a wonderful success, then there would have been a national roll out seeing how this is holding tivo back from an easy revenue stream. My issues pertained to install only and everything has been smooth since. My understanding is only those who really want it will be the first to get it.

My understanding is only those who really want it will be the first to get it.

What do you mean by that? Do I need to do more than fill out the zipcode email thing? I heard some people called and got on a list but I tried only to be told there is no list.

Very good sign.

http://www.tivocommunity.com/tivo-vb/showthread.php?t=378345

http://pichostonline.com/u/071217/99686cd3ee.jpg

THis has been up for weeks.

Any word on the IEEE1394?

wonder if it works with recorded content...

I got the same "Your wait is over." mail message this evening; I live in Brookline MA.

I immediately called to schedule an appointment and after a 5 minute wait a nice guy picked up the phone and said he knew nothing about the Tivo software, but please wait. After another couple of minutes, he came back and said he was having a problem finding that option on my account. After another few minutes, he said his supervisor was able to help him, when would you like to have to tech stop by. I am now scheduled to have it setup on Saturday.

I'll provide an update Saturday.

btw: while I was one the phone I went to http://www.comcast.com/tivo and entered my address and it took me to this page that contained this:

---------------------------------------------------------------------------------
Comcast DVR with TiVo Service

Introducing Comcast DVR with TiVo® service.

Now all the cool features you love about TiVo come together with the unique benefits of Comcast Digital Cable. It’s a new kind of TV experience you won’t find anywhere else. Comcast DVR with TiVo service let’s you search thousands of programs – on every channel, in HD, and On Demand. Find exactly what you want to watch now or record it for later. It’s the best thing to happen to TV since color.

+ See All Features
+ See Terms and Conditions $15.90
Add to Cart
-------------------------------------------------------------------------------

The $15.90 is $12.95 for the DVR and $2.95 for the Tivo service.

-Bruce

I also got the e-mail and called to schedule. Saturday is also my install date as they had no Friday slots left. I'm in Derry, NH.

All existing programming is supposed to come over to Tivo.

$14.95 if you call and have it installed 17.95 if you do it over the web and schedule it.

Pete

----
http://www.petelanglois.net

$2.95/month per household I believe.

Is that 2.95 on top of the normal DVR fee? (about $15 a month for a DVR box or whatever it is these days)

thanks,

~J

What do you mean by that? Do I need to do more than fill out the zipcode email thing? I heard some people called and got on a list but I tried only to be told there is no list.

I called and was told I'd be placed on a waiting list. I also entered my e-mail address on the web site as well.

I also got the e-mail and called to schedule. Saturday is also my install date as they had no Friday slots left. I'm in Derry, NH.

All existing programming is supposed to come over to Tivo.

$14.95 if you call and have it installed 17.95 if you do it over the web and schedule it.

Pete

----
http://www.petelanglois.net

Congrats

Is that 2.95 on top of the normal DVR fee? (about $15 a month for a DVR box or whatever it is these days)

thanks,

~J

$2.95 is a household charge on top of the $15 dvr fee which is per box.

so how does it compare to the current dvr? I have mine set up with the mapped skipped button which I love. Does tivo come with skip or not? I don't wanna upgrade if it's full of bugs or doesn't have skip. How is the lag?

Update, the comcast tech's are here and they are waiting to have it downloaded to the new box. Should be up and working soon, maybe two people that will have it in this forum.

Congrats! Detailed reviews would be greatly appreciated. I can only hope that the rollout will extend to my neck of the woods soon.

Update, the comcast tech's are here and they are waiting to have it downloaded to the new box. Should be up and working soon, maybe two people that will have it in this forum.


Please let us know how long the download took. Did your old programs survive the download? And where there any hiccups in the download? Did it look like the techs had to assist the download in anyway? I'm curious because I am sure this won't be released to the masses until the download is able to work on its own without a truck roll.

it is pretty cool that it seems like more and more people are getting it, just makes me jealous, I wish they would give an eta for other areas of the country

I'm still curious if this also updates the Motorola set top firmware, or if it just runs on top of firmware 16.35.

What's the code modules screen look like in the diagnostics? Are there a lot of new modules loaded? What's the firmware and build dates?

More and more? I count two.

More and more? I count two.

The first guy = more

The second guy = and more

A bit of optimism on my part

More and more? I count two.

Assuming #2 is installed today (how dare he not check in!) and 2 more scheduled for this weekend, thats 4!!!!

Can't hold it back now.:p

Install success, the download went good (took a while; about 3hrs for everything to be done). The button delay isn't as bad as expected, pretty quick for comcast, but I havn't owned another tivo so can't compare that. And the tech brought the remote today, didn't need to be mailed for me.

Can everyone getting this update post their zips in this thread? http://www.avsforum.com/avs-vb/showthread.php?t=956828

That way we can keep an eye on the rollout :)

Rage

Can you try and see if the comcast/Iguide 30 second skip code works?

Scheduled for install Thursday morning. Hopefully I won't end up losing my existing programming.

Location is South Weymouth MA.

Rage

Can you try and see if the comcast/Iguide 30 second skip code works?

Where do I find the info to do this?

Where do I find the info to do this?

http://en.wikibooks.org/wiki/How_to_use_a_Motorola_DVR/Programming_the_Remote#Add_30-Second_Skip

Not sure if this will take if you didn't already have it in there as part of iGuide, but worth a shot.

Rage

Can you try and see if the comcast/Iguide 30 second skip code works?

I followed the instructions and when you hit the button it just makes the tivo "Drum" sounds that won't allow that button.

I've schedule an install for Friday afternoon...

Most likely it would be the Tivo 30 second skip code that would work with the Tivo software. I don't recall what it is though......

Here is the Tivo code if you want to try it with the Tivo remote:

"Select - Play - Select - 3 - 0 - Select"

Tried that didnt work^

Hmmm... A DVR without commercial skip? What's the point?

You can fast forward commercials as normal, but it sounds like Comcast specifically wont allow the 30-second skip, which is strange since their old software does it.

rage166,
TiVo 30 second skip can be tricky to enable if you have never done it before.
Give the instructions here (http://www.weaknees.com/30/) a try.
If you don't hear the 3 bongs, try again and vary the amount of time between the button presses.

I have to finish watching all my programming that is recorded so just in case they blow up my DVR I am not upset I lost everything.

Pete

----
http://www.petelanglois.net

Install success, the download went good (took a while; about 3hrs for everything to be done). The button delay isn't as bad as expected, pretty quick for comcast, but I havn't owned another tivo so can't compare that. And the tech brought the remote today, didn't need to be mailed for me.

so rage166....you've had a couple hours to play with this new Comcast/Tivo interface. Since you have never owned a Tivo, you are an excellent case study. I'd love to see your thoughts on it from a comparison to the old Comcast DVR (if you had it)...speed, quality, usability, blah blah blah.

I called and was told I'd be placed on a waiting list. I also entered my e-mail address on the web site as well.

I'm off of Fordway. I was the first one to call from Derry the person I spoke to said yesterday.


Congrats



Thanks... Hopefully some of the irritating garbage with the current box software goes away with this upgrade.:D

Pete

---
http://www.petelanglois.net

rage166,

Did they give you a new (tivo or tivo style) remote or are you using the original Comcast remote?

-Bruce

I have to finish watching all my programming that is recorded so just in case they blow up my DVR I am not upset I lost everything.


When I set up my appointment, I was told I'd be getting new boxes (I have 2 DVRs). So definitely watch everything you have left.

When I set up my appointment, I was told I'd be getting new boxes (I have 2 DVRs). So definitely watch everything you have left.

What models are your DVRs? I suspect they only swap boxes for people who have older model DVRs, like the Moto 6412 or maybe even the 3412. Since the 3416 is the speediest and most reliable, they probably will give you that one.

I have a DCH3416 the new dark face one not the old style DCT3416.

http://petelanglois.smugmug.com/photos/233838602-O.jpg

Pete

--
http://www.petelanglois.net

Wow the tivo software doesn't run on the DCH set top line?

If they run out of used DCT's there will be no tivo then, because Comcast never got the waiver to issue non separable security set top's. This is a major problem.

Wow the tivo software doesn't run on the DCH set top line?


Who said the Tivo software doesn't run on the DCH boxes?

Still not available here in Western MA. Wonder how far west from the Boston area the rollout extends?

I followed the instructions and when you hit the button it just makes the tivo "Drum" sounds that won't allow that button.

Doesn't that sound mean that you are at the end of the buffer (i.e. watching live TV), and can not FF anymore. Are you sure you tried it when you had something to skip?

Still not available here in Western MA. Wonder how far west from the Boston area the rollout extends?

Nothing here in Clinton:(. (Worcester County)

Who said the Tivo software doesn't run on the DCH boxes?


I spoke with one tech who had a list of compatible boxes, and my DCT3416 and DCH3416 were on it. So I'd be curious as to who said that as well.:confused:

Wow the tivo software doesn't run on the DCH set top line?

If they run out of used DCT's there will be no tivo then, because Comcast never got the waiver to issue non separable security set top's. This is a major problem.

I think the replies got crossed.

Frankthebunny said he'd need new boxes. Tybee asked the bunny what kind of boxes he had. Then petelang replied that he had DCHs.

I don't think Frank has answered yet.

what boxes do the users with comcast tivo installed already have?

I believe both of my boxes are DCT6421s, although I'm not sure. I was holding off replying until I got home to check... but forgot to check.

I think the replies got crossed.

Frankthebunny said he'd need new boxes. Tybee asked the bunny what kind of boxes he had. Then petelang replied that he had DCHs.

I don't think Frank has answered yet.

Correct, I replied I have the DCH box and a picture of it. My install is scheduled for Saturday and my box is compatible with the Tivo software.

Pete

---
http://www.petelanglois.net