ajclone
08-22-06, 01:25 PM
I've got a moto 6412 from mediacom and it recently started rebooting off and on when I used the DVR or even guide functions. The other night, each time I tried to access my recorded items it would turn off, go through some motions and then come back on. Of course then I cannot access the DVR for several minutes. It seems to be hit or miss. Mediacom sent some new "codes" to it and that seemed to help for about an hour but then it started doing it again.
I think I've seen complaints about this box rebooting from others but the cs rep seemed puzzled as if they'd never heard this before. I can't believe that to be the case. The last one speculated that it could be a power issue on my side. That seems to be odd as nothing has changed in my setup and none of my devices has ever lost power during these episodes. Is the box that sensitive that a slight drop in voltage might cause it to reboot?
Anyway, anyone else seeing this from this box and is the ultimate resolution always replacement?
Thanks
Edit: I am using the DVI output to HDMI
I think I've seen complaints about this box rebooting from others but the cs rep seemed puzzled as if they'd never heard this before. I can't believe that to be the case. The last one speculated that it could be a power issue on my side. That seems to be odd as nothing has changed in my setup and none of my devices has ever lost power during these episodes. Is the box that sensitive that a slight drop in voltage might cause it to reboot?
Anyway, anyone else seeing this from this box and is the ultimate resolution always replacement?
Thanks
Edit: I am using the DVI output to HDMI