View Full Version : 3 Red Rings?? READ THIS!


Pages : 1 2 3 4 5 6 7 8 9 [10] 11

Drew_veloce
04-07-09, 01:58 PM
So.

My 360, with a manufacture date in October 2007, gave me my first ever RROD on Friday evening. The coffin should arrive tomorrow and I will send it out at no charge, etc.

Am I definitely going to receive another potential RRODer as a refurbed unit? Is there any chance I'll get a 360 that isn't subject to that? They've got to be almost finished repairing and recycling all the busted units after four years, right?

spyder696969
04-08-09, 10:25 AM
Am I definitely going to receive another potential RRODer as a refurbed unit?

Definitely.

Is there any chance I'll get a 360 that isn't subject to that?

EVERY 360 ever made is subject to RRoD...it's just a matter of WHEN, not if.


They've got to be almost finished repairing and recycling all the busted units after four years, right?

No.

Drew_veloce
04-08-09, 11:00 AM
Well, poo! But thanks for the info.

Definitely.



EVERY 360 ever made is subject to RRoD...it's just a matter of WHEN, not if.




No.

Malcolm_B
04-08-09, 08:21 PM
So, a week later and I received the email saying my 360 is heading back home.

conxx
04-12-09, 10:43 PM
I was so mad when I got 3 red lights on my xbox 360 and microsuck wanted to charge me $150. This was my second broken xbox too. I recommend everyone get a repair guide like I did because the warranty will eventually run out and you will be stick in the mud.
http://redringxbox360.com

JChin
04-14-09, 09:07 AM
Microsoft have decided to issue an extended warranty for the E74 fault (http://support.microsoft.com/kb/969905), similar to the one offered to red ring sufferers.

tronn
04-14-09, 10:00 AM
yay! now i will have 2 consoles!!! my other gave me e74 back in october last year and its been in a box since then.

WaldorfSalad
04-14-09, 02:43 PM
My son's XBox360 started off as an E74 but then became a RRoD. I gotta say though that I'm impressed that M$ are very quick about turning around a RRoD repair. We sent it in less than 2 weeks ago and got it back today. Haven't checked it yet to see if its fixed though so might end up eating my words.

allornothing
04-15-09, 10:43 AM
Microsoft have decided to issue an extended warranty for the E74 fault (http://support.microsoft.com/kb/969905), similar to the one offered to red ring sufferers.

Where did you see that, I've been fighting with MS for about two months for an E74 error right after the 2/3 update. This would be great.

Sorry I should've clicked on the link first. Thanks for the info!

bamaguy35401
04-15-09, 05:51 PM
Just wanted to let anyone know who will be having their console repaired now or in the future that I sent in the RROD repair request online on April 1 with the request for them to send me a box for me to ship it to them. I just received my replacement this afternoon on April 15. The service date on the back says "3-19-2009".

WaldorfSalad
04-16-09, 04:17 PM
Well, after only two weeks back and forth to Micro$oft my son's XBox360 is back and working. Does anyone know what fix they would have applied? A reflow perhaps?
However it seems to be a different box because it shows up with a different Mac address on my network.

CoreyM
04-25-09, 12:20 AM
Costco appears to have put me in a bit of a pickle. They apparently have changed their return policy and will only give me $299 for my RRoD'd Xbox so I'd have to pay $50 to get their cheapest bundle.

On the other hand my warranty (which should have a full year on it based on my purchase date) expires at the end of the year according to the MS rep I talked to today.

So I can pay $50 for a new 2 to 3 year warranty or I can get it fixed free and have a very small warranty window.

Hoping that I can talk to someone else at Costco to get an equal exchange, but if I can't seems I have a tough decision to make.

joerod
04-25-09, 07:23 PM
Just recently had my 3 REd Rings and sent it in. I got it back in about 12 days. Not bad. I got the Elite the night they came out at a Walmart. I didn't have to pay anything and they gave me a free Gold membership... :)

allornothing
04-27-09, 08:50 AM
Well finally my 360 is on it's way back to xbox for repair. I've been fighting with them since the february update to fix the system. Finally they decided the E-74 error is the same type as the RROD and are extending the warranty. Hopefully in two weeks I'll get a working unit back, and my kids will quit complaining. Good lesson for them to learn, I wasn't paying $99 or buying another unit, glad to see MS step up. I just can't believe how poorly these things are made.

30XS955 User
04-27-09, 11:16 AM
My Xbox went E74 and MS is offering to repair it. But I hear that repair facilities are in Mexico, aka the swine flu epicenter.

Should I risk contaminating my Xbox and myself or do I attempt the repair myself?

Anthony1
04-28-09, 01:09 AM
My Xbox went E74 and MS is offering to repair it. But I hear that repair facilities are in Mexico, aka the swine flu epicenter.

Should I risk contaminating my Xbox and myself or do I attempt the repair myself?


I don't think the bacteria would live that long on the transit back to you. Just wear gloves when you get it back and clean off the unit carefully and you should be absolutely fine.

Or, boil the 360 in hot water for 10 minutes, and that will definitely do the trick! :D

JChin
04-28-09, 01:29 AM
Don't forget to use Lysol spray to disinfect before handling. :D

jon96cobra
04-28-09, 08:20 AM
When I got my 360 back it was shipped from Texas.

JChin
04-28-09, 10:08 AM
When I got my 360 back it was shipped from Texas.

Yes, deep south (McAllen) Texas by the border. ;)

ratbones
05-08-09, 05:19 AM
Just got my '06 refurbished e74 error back. MS replaced it with another non-hdmi 360 but noticed instead of having a 'manufacture date' on the rear of the case it now says 'service date' hmm.

Deinonych
05-09-09, 04:01 PM
Just got my '06 refurbished e74 error back. MS replaced it with another non-hdmi 360 but noticed instead of having a 'manufacture date' on the rear of the case it now says 'service date' hmm.

Just got my Elite replaced (for the second time), and the badge on the rear of the case says "service date" as well. It's still a Zephyr unit, so it doesn't make much difference to me what the date says.

ajamils
05-16-09, 09:53 PM
Yesterday, I tried fixing a RROD Xbox using the X-clam fix method and even though I was successful and the xbox ran fine for the whole day, when I reassembled it and then tested, its started showing 2 red rings (1 and 2). So I thought that it is over heating and then I disassembled and put some thermal compound on it.

After that when I rebooted, i started getting 3 rings (see pic) which I have not been able to get rid off, even after trying the whole process again (from clean off the grease).

I searched the web but I did not find any information on this type of error (1, 2, 4 flashing). Any help would be appreciated.

spyder696969
05-17-09, 09:59 AM
...I searched the web but I did not find any information on this type of error (1, 2, 4 flashing). Any help would be appreciated.

What is the secondary error code?

Smacky
05-17-09, 10:03 AM
The return service has got alot faster since my last RROD. My 360 died Sunday night a week ago. Called that night got the online label printed, brought it to work Monday to ship. MS got it Wednesday, and by Thur morning they sent me a tracking number of the return Xbox. It didn't actually go out till friday, but my Xbox will be back this Tuesday. So from date of dead to return its only gonna take 10 days. Using the online label and not waiting on the box speeds the process up about 3 days.

FYI, I am a UPS man and we all know what those boxes are. It makes people very happy when there Xbox comes back. With the exception of when the wife signs for it and they know they are about to lose there husband again.

katoomba
05-18-09, 01:21 PM
Yeah, I think the service has gotten alot faster since they are sending replacements back instead actually fixing and returning the same 360 to you.

Blasst
05-20-09, 12:03 AM
My sons Elite just threw the 3 red rings last week.
Called Microsoft and had my invoice printed up and ready to go. Then I decided I wanted our unit back, and not a refurb. Did some research and found this guy in So.Cal
http://fix360guy.com/index.php He fixed it in 30 minutes and so far so good, and we still have our original Elite unit. This is our third 360.

spyder696969
05-20-09, 12:42 AM
My sons Elite just threw the 3 red rings last week.
Called Microsoft and had my invoice printed up and ready to go. Then I decided I wanted our unit back, and not a refurb. Did some research and found this guy in So.Cal
http://fix360guy.com/index.php He fixed it in 30 minutes and so far so good, and we still have our original Elite unit. This is our third 360.

Since he offers "outpatient" (in your home) service, it's highly likely all he did was replace the X-Clamps.

I wish you luck.

darklordjames
05-29-09, 06:30 PM
Well, I just got my 360 back that died from a bad case of the E74's. It died on May 10 (a Sunday). I ordered a coffin that night online. The coffin got to me Wednesday morning. I packaged it up and dropped it off at the UPS store that afternoon. Then 15 days later a refurb showed up at my doorstep. Overall, I was without the system for 18 days. Not bad really.

The machine that I got back is someone else's, and while I'm fine with the way Microsoft has taken care of this, I don't like the previous owner of my new system. The small amounts of residue left behind tell me that this box used to have a skin on it, and the wear marks on the rubber pads show me that this system used to stand upright. It would be nice if Microsoft had their refurb company swap out the plastic shell on the systems as well.

On the other hand, I got a brand-new faceplate with the box, even though I didn't send one in. They also gave me a month of Live Gold to replace the month that I potentially would have lost had I not gone and picked up another 360 while waiting for this one to come back. The new box also has a new 1-year complete warranty on it, and 1.5 years remaining on my original RROD/E74 warranty.

Overall, the service wasn't stellar, but it was also nothing to complain about. New shells would have made it amazing service. As it is, I got about what I expected.

Oh, and I sent in a Zephyr and got back a Zephyr. The outside box is even labeled as to which series it is, apparently so they can easily make sure to send back the style that came in. A newer board would have been nice, but again, nothing that I was expecting.

HorrorScope
05-30-09, 05:49 PM
and while I'm fine with the way Microsoft has taken care of this, I don't like the previous owner of my new system.

I couldn't help chuckle at that. Your ok with MS's fail, but perturbed at an owner that had no relation to you, just random fails coming together. MS imo made that marriage.

WJonathan
05-30-09, 09:07 PM
...The small amounts of residue left behind tell me that this box used to have a skin on it...

Goo Gone is the stuff. (NOT GoofOff). Just moisten a cotton cloth with GG and rub in circles over the adhesive. It will come right off, no residue, no yellowing of the plastic.

katoomba
06-01-09, 12:16 AM
Then 15 days later a refurb showed up at my doorstep. Overall, I was without the system for 18 days. Not bad really.

Man, when they refurbed mine for an E74 like 1 month ago I had it back in less than 10 days... for that long of time I would have figured they would have tried to repair it.

darklordjames
06-01-09, 12:41 AM
They had it for like 8 hours, dude. Everything else was shipping time.

scaesare
06-15-09, 01:09 PM
I'm in the club.

Altho the manufacture date of my system wsa ~3.5 yrs ago, I bought it as a refurb less than 2.5 yrs ago. As such, the extended RRoD warrantee apparently still applies, altho the online stats page makes it rather confusing (it simply stated that my standard warrantee had expired).

Printed the label last nite, and shipping out today... we'll see how fast they turn it around.

cfmustang
06-16-09, 12:00 PM
Sent in my Xenon two weeks ago when it finally RRoD'd and got it (or another Xenon) back yesterday. I would agree that they are at least quick about it. For me, pretty much the whole delay was shipping (waiting for coffin, sending back full coffin, waiting for return)


FYI, I am a UPS man and we all know what those boxes are. It makes people very happy when there Xbox comes back. With the exception of when the wife signs for it and they know they are about to lose there husband again.

LOL. The UPS delivery man called it when I was signing for it..."Repaired game console, eh?"

newfmp3
06-17-09, 01:04 PM
I still can't find a jasper. Been looking for months. Around here it's all old stock. Everything has 14.2 written on the power supply.

joquito
06-17-09, 09:52 PM
Its sad when UPS drivers know which unmarked boxes are dead Xbox 360s. Our regular UPS guy recognized my box before he saw the label, and I was mailing it from work, not home.

I shipped my unit out on the 11th of June and I received an email stating that it is being shipped back today (June 17). I would not recommend waiting for a coffin, given it adds about a week to the whole process.

Xae
06-18-09, 11:47 PM
Just had my 2nd RROD while playing gears2. <3 cheap hardware!

urisbigb
06-19-09, 01:07 PM
I just tried the x-clamp on my Elite last night, worked like a charm, I couldn't believe it, I was very skeptical, but man, I suggest anyone with the "unknown" error codes to give it a shot, what else you have to lose?

bono_vox_2000
06-24-09, 06:43 AM
I dad the 3 rings 2 days ago, tried the trick and got a code of 1020. :(

scaesare
06-26-09, 11:18 AM
I'm in the club.

Altho the manufacture date of my system wsa ~3.5 yrs ago, I bought it as a refurb less than 2.5 yrs ago. As such, the extended RRoD warrantee apparently still applies, altho the online stats page makes it rather confusing (it simply stated that my standard warrantee had expired).

Printed the label last nite, and shipping out today... we'll see how fast they turn it around.

Got it back yesterday... 10 day turnaround.

Caribwoy2000
06-30-09, 07:59 AM
Got it back yesterday... 10 day turnaround.

yaaah sent mine out on Thursday last week...

Luckily my boss boned up and bought an arcade while his system went in for repairs last year, so now I got a "LOANER" :D:D:D:D

An my woman thought she was goin to get a break!!!

Candymaker
07-10-09, 11:36 AM
I should get a new console back from MS today - atleast that is what they claim. This was RRoD #6 for me. Getting kind of old. At first they weren't going to even send a coffin anymore, but I convinced the guy it was probably a good idea for them to do it. I'm hoping for a new Jasper, but the realist in me figures on getting my same old piece of crap console back, repaired for the 4th time. Ugh.

Wesley Hester
07-23-09, 08:39 AM
My Elite had the 3 red rings just after I purchased and tried to play Battlefield 1943. This is my 6th time dealing with the issue. Thankfully I have a PS3 and Wii to take up the slack. I reluctantly purchased Battlefield 1943 on the PSN and played it on the PS3 while the 360 was away.

My Elite died around my birthday on July 9th. It took me longer to find a box and packing material than anything. I started the return process online at Xbox.com the same day.

I eventually shipped it out with the printed UPS label on the 13th. Cost about $10 to schedule a pickup. It was received in Texas on the 15th. I got a ship notice on the 17th that was only a UPS "Billing Information Received" which as most know means UPS knows to pick it up but it hasn't moved anywhere. Then there was the weekend. On Monday the 20th, a check of the tracking number still showed "Billing Information Received". I received my Elite back on the 22nd. I originally missed the delivery attempt at 2PM which required a signature but luckily, I have a great UPS driver that checked back around 6PM before heading back 50 miles to Montgomery where their central office is.

So far everything is fine after re-attaching the hardrive, USB cable, memory cards and changing on the settings back to how I had them. The console looks fairly good but looks like it was cleaned with some cleaning solution that is expressly recommended NOT to be used to clean it by the user manual.

P.S. I'm keeping the box 'coffin' I was sent this time.

markkoll
07-23-09, 08:44 PM
i got the three rings with the error code 0102 indicating an unknown problem immediately after i restarted my machine after a game froze. does anyone know what this means, and if so is it fixable?

Jwilly019
07-23-09, 09:10 PM
My Elite had the 3 red rings just after I purchased and tried to play Battlefield 1943. This is my 6th time dealing with the issue. Thankfully I have a PS3 and Wii to take up the slack. I reluctantly purchased Battlefield 1943 on the PSN and played it on the PS3 while the 360 was away.

My Elite died around my birthday on July 9th. It took me longer to find a box and packing material than anything. I started the return process online at Xbox.com the same day.

I eventually shipped it out with the printed UPS label on the 13th. Cost about $10 to schedule a pickup. It was received in Texas on the 15th. I got a ship notice on the 17th that was only a UPS "Billing Information Received" which as most know means UPS knows to pick it up but it hasn't moved anywhere. Then there was the weekend. On Monday the 20th, a check of the tracking number still showed "Billing Information Received". I received my Elite back on the 22nd. I originally missed the delivery attempt at 2PM which required a signature but luckily, I have a great UPS driver that checked back around 6PM before heading back 50 miles to Montgomery where their central office is.

So far everything is fine after re-attaching the hardrive, USB cable, memory cards and changing on the settings back to how I had them. The console looks fairly good but looks like it was cleaned with some cleaning solution that is expressly recommended NOT to be used to clean it by the user manual.

P.S. I'm keeping the box 'coffin' I was sent this time.

Would you mind posting some pictures of the coffin and any packing material used? I have to send mine in and I'm not sure the best way to do so.

hiwind
07-23-09, 10:58 PM
I still can't find a jasper. Been looking for months. Around here it's all old stock. Everything has 14.2 written on the power supply.

just because the power supply is 14.2 doesn't mean it's not a jasper - I have a 60gig pro from Dell and its a jasper with the 14.2 PSU.

spyder696969
07-24-09, 12:26 AM
i got the three rings with the error code 0102 indicating an unknown problem immediately after i restarted my machine after a game froze. does anyone know what this means, and if so is it fixable?

Read the very first post on this thread.

spyder696969
07-24-09, 12:30 AM
Would you mind posting some pictures of the coffin and any packing material used? I have to send mine in and I'm not sure the best way to do so.

The coffin is nothing more than a white box with 2 pieces of shaped styrofoam to "suspend" it in place, much like those that come with a new piece of electronics. That's all MS sends. A right-sized box with 2" of packing peanuts and/or bubble wrap would serve you much better.

Jwilly019
07-24-09, 01:43 AM
The coffin is nothing more than a white box with 2 pieces of shaped styrofoam to "suspend" it in place, much like those that come with a new piece of electronics. That's all MS sends. A right-sized box with 2" of packing peanuts and/or bubble wrap would serve you much better.

Well that's good news because apparently MS no longer sends coffins, you must provide your own.

spyder696969
07-24-09, 12:25 PM
Well that's good news because apparently MS no longer sends coffins, you must provide your own.

You can still ask for a coffin, they just don't offer one anymore.

entertainman
07-25-09, 03:40 PM
I've been looking around but can't find anything on the 0000 code. That is, everytime I go through the synch/eject process all four red lights blink. Anybody know what that is and if it is fixable what is the best way to repair this thing manually so I don't have to shell out even more money to greedy b@stards in Redmond?

Wesley Hester
07-27-09, 10:27 AM
Would you mind posting some pictures of the coffin and any packing material used? I have to send mine in and I'm not sure the best way to do so.

The 'coffin' I got was a box slightly bigger than the Xbox 360 with custom soft foam 'holders' that fit on the left and right of the unit and nothing else. Suprised me. I used a larger box stuffed with loosely balled up pieces of paper. I kept adding paper until it was totally stuffed and the Xbox 360 couldn't move when the box flaps were closed.

scaesare
07-29-09, 11:22 AM
Waiting for antwon412's post...;)

spyder696969
07-29-09, 12:31 PM
Waiting for antwon412's post...;)

Hey, can I buy your HD-DVD player? :D

joebloggs13
07-29-09, 08:25 PM
Just got the RROD after I hooked up my xbox360 to the sony hts-s360 that I picked up. Did the reset(sinc/eject) and nothing happened. I was still getting 4 flashing lights. I then thought it might be a connectivity problem. Swapped out hdmi inputs and checked all connections and PRESTO! No more RROD. Happy to report everything back to normal.
I always thought that once your unit was afflicted with this you had to send it in. I am hoping this is the only glitch.;)

spyder696969
07-29-09, 09:10 PM
Just got the RROD after I hooked up my xbox360 to the sony hts-s360 that I picked up. Did the reset(sinc/eject) and nothing happened. I was still getting 4 flashing lights. I then thought it might be a connectivity problem. Swapped out hdmi inputs and checked all connections and PRESTO! No more RROD. Happy to report everything back to normal.
I always thought that once your unit was afflicted with this you had to send it in. I am hoping this is the only glitch.;)

4 flashing lights is NOT the same as RROD.

It typically means that your A/V cable is loose.

joebloggs13
07-29-09, 09:45 PM
4 flashing lights is NOT the same as RROD.

It typically means that your A/V cable is loose.

I forgot to add that when it first happened, I had loaded Lego Indiana Jones...It loaded fine, and then crash...3 flashing red lights, not 4. Does that still mean RROD?

antwon412
07-29-09, 10:40 PM
Hey, can I buy your HD-DVD player? :D

lol were getting known scaesare.......


yes another one has died. my elite has commited suicide. it gives me the error that the power supply is bad, but i higly doubt that. ill give it a whirl with a brick from one of my other consoles, but once it rings, its only a matter of time.

however, i bought the extended warrenty from the game store for $40 when i got this one. i dont fee like waiting so i plan to just swap it out at the store.

scaesare
07-29-09, 10:46 PM
Hey, can I buy your HD-DVD player? :D

You've noticed how annoying he is too??

joshmvf
07-30-09, 06:56 PM
Glad I found this thread, just got the red rings myself.

joebloggs13
07-31-09, 12:38 PM
Mine seems to be working fine now.(touch wood)

Spanbauer
08-10-09, 11:57 AM
So I have an almost 4 year old xBox 360 that finally got the 3 red rings of death this weekend. I went to the xbox support site and it'll cost $99 to get repaired. Does anyone know if they just fix ancient xBox's or replace them with a cooler, new model so it doesn't happen again? I'm debating whether I should pay $100 to fix it or spend $200 to just get a new one. Thanks.

spyder696969
08-10-09, 02:54 PM
So I have an almost 4 year old xBox 360 that finally got the 3 red rings of death this weekend. I went to the xbox support site and it'll cost $99 to get repaired. Does anyone know if they just fix ancient xBox's or replace them with a cooler, new model so it doesn't happen again? I'm debating whether I should pay $100 to fix it or spend $200 to just get a new one. Thanks.

If you get a "new" 360 to replace your ancient one from MS, it means that Hell has become awfully chilly! :eek:

Better than either of the options you mentioned would be to fix the unit yourself. $10 < $100 - $200. Assuming you're uncomfortable with doing it yourself, you can very easily find someone to repair your unit for $30 - $40. There shouldn't be any debate at all about what you should do.

katoomba
08-10-09, 04:13 PM
So I have an almost 4 year old xBox 360 that finally got the 3 red rings of death this weekend. I went to the xbox support site and it'll cost $99 to get repaired. Does anyone know if they just fix ancient xBox's or replace them with a cooler, new model so it doesn't happen again? I'm debating whether I should pay $100 to fix it or spend $200 to just get a new one. Thanks.

I would at least try to make a phone call to the support number. I have heard of cases of them granting a free fix regardless of warranty status. Might have to try and argue the point with them but if in the end they don't allow it then you are only out a phone call...

Spanbauer
08-11-09, 02:43 PM
Thanks for the replies, fellas.

spyder696969, I did the error check per the instructions in the first post and the code I got was 0102:

0102 unknown error - literally means the console does not know what is wrong. Possibly a short or cold solder joint somewhere (2 reports of people repairing this, one was removing moisture build up inside the console, the other used a hot-air rework to reflow the BGA Ram chips)

Considering the cause could be a multitude of issues, no I do not trust myself or some random guy whom I pay $40 would be able to locate and resolve the issue.

katoomba, you're right. It would be worth giving Microsoft a call to try and get a free fix. Thanks.

spyder696969
08-11-09, 03:07 PM
Thanks for the replies, fellas.

spyder696969, I did the error check per the instructions in the first post and the code I got was 0102:



Considering the cause could be a multitude of issues, no I do not trust myself or some random guy whom I pay $40 would be able to locate and resolve the issue.

katoomba, you're right. It would be worth giving Microsoft a call to try and get a free fix. Thanks.

Ah, good ol' 0102 error! :) The easiest error to fix of all the errors possible.* Locating the issue: about 50 seconds, including opening the console. When I see that one come up, I just smile and know I'll only be out 15 minutes of my entire day performing the simplest of repairs. :cool:

*Actually, 0000 is the easiest fix, as it just means you didn't plug your A/V cable in all the way...but that's not an Xbox error, it's a human one, so I don't consider it as really counting.

As to getting the free fix from MS, I wish you well. If you do somehow manage this, consider yourself one of the most blessed beings on Earth and be sure to let us know where you got your lucky; rabbit's foot, penny, four-leaf clover, or other charm that supercedes and/or repels the hands of fate that grip mortal men. ;)

Spanbauer
08-11-09, 10:38 PM
Ah, good ol' 0102 error! :) The easiest error to fix of all the errors possible.* Locating the issue: about 50 seconds, including opening the console. When I see that one come up, I just smile and know I'll only be out 15 minutes of my entire day performing the simplest of repairs. :cool:
Care to enlighten me? What is it, dust?

PAP
08-23-09, 12:06 AM
Hey all, I just got the 3ring of death tonight. Xbox is over 3 years old, so I guess I"m lucky it lasted this long. The DVD drive has sounded like a freaking 747 for a couple years but other than that it's worked fine until just recently.

I opened the unit and got as far as the screws holding the heat sink onto the motherboard - takes some kind of tiny hex bit or something to get them off.

My plan is to find the tool needed (anyone know?), take the 2 sinks off and then reapply arctic silver and reassemble. if it doesn't work, then toss it into the trash.

Anything else I should be doing?

advTHANKSance!

spyder696969
08-23-09, 01:35 AM
Hey all, I just got the 3ring of death tonight. Xbox is over 3 years old, so I guess I"m lucky it lasted this long. The DVD drive has sounded like a freaking 747 for a couple years but other than that it's worked fine until just recently.

I opened the unit and got as far as the screws holding the heat sink onto the motherboard - takes some kind of tiny hex bit or something to get them off.

If you've already removed the gawd-awful X-Clamps, then the only thing "holding" the heatsink "to" the motherboard is the craptacular "paste" that MS uses. Just pull the heatsink away. If you meant that you haven't yet removed the X-Clamps, then just pop them off (carefully, and at the corners near the screws) with a pair of pliers or a small screwdriver.

My plan is to find the tool needed (anyone know?), take the 2 sinks off and then reapply arctic silver and reassemble.

No tool needed. Just pull the heatsink from the MB, as I said. You will, however, want to remove those POS screws from the heatsink itself. A 1/4" socket fits perfectly. Once those are removed, DO NOT reinstall those putrid X-Clamps! Go to Lowes and get:

(8) M5-.80X10 Screws
(16) #10 Flat Nylon Washers
(16) 5mm Flat Washers

Google "Lawdawg's Method" and follow the directions exactly. It's the best, easiest method for first-timers. DO NOT use RBJTech's methods. The first (drill case method) is an obtrusive design, and the second (hybrid method) is a paradigm of absurd overkill and little more than a way to get you to their website to buy overpriced parts.

if it doesn't work, then toss it into the trash.

Anything else I should be doing?

advTHANKSance!

If it doesn't work, I'll take it over seeing it in the trash. We can work something out on shipping. If you follow the steps, there shouldn't be any problem though. Good luck!

P.S. Shoot me a PM if you get stuck.

PAP
08-24-09, 10:58 PM
Thank you. I have my unit fixed using that method. We had borrowed a friend's xbox360 during the meantime (a new Red one, my son said it's an "elite" whatever that means), and I note that his was almost quiet, whereas ours is MUCH louder from fan noise. However it's been that way for probably a year or two. I think the chips are still running hot. However it's working.

The only thing I had concern about was just putting a drop of the artic silver, I didn't spread it out like I used to with computers, just smushed the heatsink onto a rice-grain sized dollop of compound. I wonder doing it this way how are you sure you have good even coverage?

Anyway, at least it's working again. I refuse to pay MS to fix the thing, that's insulting given it's a defect in the first place.

Thanks for the help here and especially to those who took the time to detail how to fix this problem.

bori
08-28-09, 10:07 PM
How can I induce the rrod? I have an elite that has no video or audio.

spyder696969
08-29-09, 10:31 AM
How can I induce the rrod? I have an elite that has no video or audio.

Most likely your HANA/ANA chip is toast. Just keep doing the "towel trick" until it shows a code.

Ice Cold
08-31-09, 11:14 AM
So I have an almost 4 year old xBox 360 that finally got the 3 red rings of death this weekend. I went to the xbox support site and it'll cost $99 to get repaired. Does anyone know if they just fix ancient xBox's or replace them with a cooler, new model so it doesn't happen again? I'm debating whether I should pay $100 to fix it or spend $200 to just get a new one. Thanks.


Since your 360 is 4 years old You do Not have HDMI.

the 360 model code names go like this


Xenon
Zephyr
Falcon
Opus (not sold in stores)
Jasper


what you will get is an Opus which has a cooler 65nm CPU because the 90nm CPU is no longer made. A bigger cooling system, and it uses a little less wattage, and runs cooler a bit. But it has no HDMI.

spyder696969
08-31-09, 11:30 AM
...what you will get is an Opus which has a cooler 65nm CPU because the 90nm CPU is no longer made...

Not necessarily. Just because they are "no longer made" doesn't mean that MS doesn't have their hands on a few million of them.

Blasst
09-01-09, 06:37 PM
My sons Elite just threw the 3 red rings last week.
Called Microsoft and had my invoice printed up and ready to go. Then I decided I wanted our unit back, and not a refurb. Did some research and found this guy in So.Cal
http://fix360guy.com/index.php He fixed it in 30 minutes and so far so good, and we still have our original Elite unit. This is our third 360.

Since he offers "outpatient" (in your home) service, it's highly likely all he did was replace the X-Clamps.

I wish you luck.


Damn, threw the 3 red rings again last weekend. That lasted a whole 3 months or so.

Opened it up myself, and redid the heatsink, etc. It was all dried out.

Working again, but for how long................

spyder696969
09-01-09, 08:32 PM
Opened it up myself, and redid the heatsink, etc. It was all dried out.

That should NEVER happen in 3 months! Hope you used Arctic Silver 5 this time.

Blazing Saddles
09-02-09, 10:14 AM
Mine seems to be working fine now.(touch wood)

Careful with that, you dont want splinters... lol

meegwell
09-03-09, 10:11 AM
From the very first time I hookem my elite up (brand new from target a week ago) it gives off the 3 RRs from time to time when I turn it on...usually when there is a disc in it. It will run w/ the 3RR flashing. But if I turn it off or eject the disc it goes away. Never had a problem playing - all games work fine.
My manuf. dat was 6/08 I beleive, and its 14.2 - should I go through the hassle of sending it in or just swap it out at the store (still a pain in the as*) or will it be fine? I guess the easy answer is take it back but has abyone been 'living with' the 3RRs ?

munkyxtc
09-03-09, 11:32 AM
They had it for like 8 hours, dude. Everything else was shipping time.

I agree with this. Shipping is the longest part of the process. I sent one of my elites out last Friday via the UPS store; yesterday I received an email at around 4:30pm ET they have received my console and they will notify me when the repair is completed and again when the console is being shipped back to me. I log into my email this morning and had an email from last night @ 9:45PM ET that the repair was completed, and then at 2:15AM ET they indicated the item was being shipped back.

If only they would strike a deal for 2nd day air w/ UPS, you'd be out less than a week.

spyder696969
09-03-09, 11:55 AM
From the very first time I hookem my elite up (brand new from target a week ago) it gives off the 3 RRs from time to time when I turn it on...usually when there is a disc in it. It will run w/ the 3RR flashing. But if I turn it off or eject the disc it goes away. Never had a problem playing - all games work fine.
My manuf. dat was 6/08 I beleive, and its 14.2 - should I go through the hassle of sending it in or just swap it out at the store (still a pain in the as*) or will it be fine? I guess the easy answer is take it back but has abyone been 'living with' the 3RRs ?

Regardless of your strange RRoD issue, I'd be taking that "new" console back to the store anyway. It's already lost over 1/3 its warranty before you even bought it! :eek: And if you send it to MS, you'll lose yet another huge chunk of the warranty upon its return. Sounds to me like someone pulled a quick-change on the store with that unit. Target is great with returns, btw.

bori
09-05-09, 06:18 AM
Anyone know of a good link on repairing the no video or audio on xbox 360 elite?

spyder696969
09-05-09, 11:48 AM
Anyone know of a good link on repairing the no video or audio on xbox 360 elite?

No link available, but here are your only options:

1. Induce RRoD, as per instructions I posted just a few days ago.
(May have to do more than once.)

2. Pay MS $120 to fix it.
(Free if step #1 works and you're still under warranty.)

3. Send it to someone else. Pay around $40+ to fix it.
(This can be an iffy error, so yrmv.)

4. Pay $6,000 - $20,000 on a reflow station and rework the GPU or HANA/ANA chip(s).
(Not exactly the cheapest method.)

5. Do the X-Clamp fix yourself.
(Works in some cases, not all.)

6. Sell it and buy another.
(RRoD "Elite" consoles typically fetch around $40.)

Note: Keep in mind that all of these options are exactly the same whether you have a so-called "Elite" or any other "inferior" model that is the exact same, save but for a casing that is painted black. Unfortunately, on your unit MS forgot to use the black paint that some seem to think has magic pixie dust in it.

godfatherx360
09-13-09, 07:43 PM
Regardless of your strange RRoD issue, I'd be taking that "new" console back to the store anyway. It's already lost over 1/3 its warranty before you even bought it! :eek: And if you send it to MS, you'll lose yet another huge chunk of the warranty upon its return. Sounds to me like someone pulled a quick-change on the store with that unit. Target is great with returns, btw.

sounds like somebody returned a unit that was then put back on the shelf for an unfortunate customer to buy

Blasst
09-14-09, 04:12 PM
Damn, threw the 3 red rings again last weekend. That lasted a whole 3 months or so.

Opened it up myself, and redid the heatsink, etc. It was all dried out.

Working again, but for how long................



RROD last night. Shut the fans off to bake it, and now have the lower right red ring with code E73 showing on the display. Some say the ethernet port can be the cause of that code, yet I doubt that on this console.

This unit clearly has some CPU or GPU issues. I'll pull it apart one more time just for the hell of it. Of course this was the gamble I took by having someone else open it up, "fixing it", then failing again, and then doing it myself, which voided my warranty. Wouldn't do any good to send it to MS now, as they would just send it back after seeing it has been "tampered with".

spyder696969
09-14-09, 09:06 PM
RROD last night. Shut the fans off to bake it, and now have the lower right red ring with code E73 showing on the display. Some say the ethernet port can be the cause of that code, yet I doubt that on this console.

This unit clearly has some CPU or GPU issues. I'll pull it apart one more time just for the hell of it. Of course this was the gamble I took by having someone else open it up, "fixing it", then failing again, and then doing it myself, which voided my warranty. Wouldn't do any good to send it to MS now, as they would just send it back after seeing it has been "tampered with".

Southbridge problem.

Blasst
09-14-09, 11:04 PM
You could be right.....
http://i2.photobucket.com/albums/y10/Polardoor/tacoma_narrows.jpg

Not ready to give up yet...... stay tuned.;)

B A Doe
09-19-09, 07:41 PM
My launch Xbox finally had it's first RROD Thursday night. After researching on this forum, I performed Lawdawg's Method to fix the issue. So far it seems to be working, however, now instead of a Red Ring of light, I have a Green Ring of light.

It doesn't matter how many controllers I have synched up to the Xbox, all four lights around the circle on the console are constantly green as if four controllers are hooked up. The lights swirl around properly when starting up, and when synching a new controller, but eventually all four lights turn on and stay on. I don't see any bad effect so far, I'm just wondering what could be causing this?

Any suggestions?

flood222
09-21-09, 09:23 PM
My 4th one failed just the other week.

MS has extended the warranty for RROD to 3 years. Best to call them first. They stopped giving out boxes though and just send you a pre-paid shipping label and you have to box it up yourself. I bet that saved them millions alone..lol. I love the games, but seriously.

Mark_Likes_Games
09-22-09, 05:23 PM
Mine just went 3RR yesterday as I turned it on for a quick game (it had been off well over 12 hours). Made Sept. 19, 2007 - died Sept. 21, 2009. Perhaps an average of 4-10 hours of use per week and always VERY well ventilated. Absolutely no problems or hint of problems before this. The prior day it locked up playing a DLC game (no disc) and I had to restart - played for several more hours after that without any signs of trouble. Died the next time I turned it on.... It showed code "0110" - I double checked. Started the return process.

How likely is it I'll get my EXACT unit back? Just curious - actually if I get another it may very well be a newer version anyway, so I guess that would be good...

The liberation of Mars will have to wait!

Update and Question -

So, I got the replacement back from the repair center about two weeks later - not bad. It was, in fact, a different serial number. Mine was rated at 15 amps or whateter the earlier ones were - this one is a 14.2 amp version. What's interesting is the 'birthday' shown on the replacent. It's early September 2009, which is like three weeks ago... So they must be putting new manufacturing dates on the ones they refurbish. Unfortunately - now I have to go through the re-liscensing steps, which for me is inconvenient because I have to take my system over to a friends and hook up there...

Question - What is the warranty now on this "new" Xbox? Do I get a new 2 or 3 year period from the date that the replacement was made? If so, that's a pretty good deal for me...

Overall this was pretty painless except for the signature required delivery of the replacement. So now I maybe have a better unit with newer hardware (although I doubt it was really made in September...)

flood222
09-23-09, 12:54 AM
How likely is it I'll get my EXACT unit back? Just curious - actually if I get another it may very well be a newer version anyway, so I guess that would be good...

The liberation of Mars will have to wait!

Unlikely, but they do a good job of giving similar units back. Im hoping for an HDMI unit but its unlikely.

On my 4th. Well taken care of piece of crap. The games are good though.

HeadRusch
10-11-09, 11:18 PM
My 3 1/2 year old refurb finally bit it. Turned it on, immediate RROD. no freezups or lockups prior to this, it just threw me the blinkers as soon as I powered it on.

Figured its not even worth the $120 for MS to repair it at this point, went and bought a new Elite. Am keeping the HD and will eventually pick up an Arcade to use it with.

I took the 360 apart, re-did the grease on the HS's with AS5, put it all together again...still get teh 3 red rings, must be something else. Oh well....

Is there any value to a HD-less 2006 model 360?

spyder696969
10-11-09, 11:56 PM
My 3 1/2 year old refurb finally bit it. Turned it on, immediate RROD. no freezups or lockups prior to this, it just threw me the blinkers as soon as I powered it on.

Figured its not even worth the $120 for MS to repair it at this point, went and bought a new Elite. Am keeping the HD and will eventually pick up an Arcade to use it with.

I took the 360 apart, re-did the grease on the HS's with AS5, put it all together again...still get teh 3 red rings, must be something else. Oh well....

Is there any value to a HD-less 2006 model 360?

With power supply and AV cables (since you're keeping the HD) it's worth about $25 or $30 tops, now that you've opened it. Unopened, it's likely worth around $35 to $40. What error code did/do you get?

Mark_Likes_Games
10-12-09, 08:05 PM
...Turned it on, immediate RROD. no freezups or lockups prior to this, it just threw me the blinkers as soon as I powered it on...

That's exactly what happened to my 2 year old unit, except I had one lockup the night before.

My replacement is a new unit of a different serial number and supposedly "made" September 30th, 2009. Do I get a new 2 or 3 year warranty starting from that date?

spyder696969
10-13-09, 12:28 AM
That's exactly what happened to my 2 year old unit, except I had one lockup the night before.

My replacement is a new unit of a different serial number and supposedly "made" September 30th, 2009. Do I get a new 2 or 3 year warranty starting from that date?

No. 3 months on refurbs. The new date is the REmanufactured date, not the date it was actually created.

KoRn
10-15-09, 07:36 AM
E74 on the falcon. 3 for 3 with 100% failure rate. All 3 systems bought brand new. 2 being non falcons. 2 lasted over a year and 1 died with in 7 months. 1 of them was a launch day console.

Bought: 4-7-08
Died: 10-15-09
Manufacture Date: 1-31-08

Went to the repair site to get things rolling. No console shows up as being registered. Which is the first thing I done when bringing it home. Tried to register again and says the console has been registered. But does not show. Have to call now. Hope the process is fast. To much money invested into the 360 to turn away. Never again though with a MS console. Awesome games. The most ****** hardware ever made. And I have owned the majority of all consoles. Not 1 of them died on me like the 360 has.

KoRn
10-15-09, 04:40 PM
I know I might be dreaming. But, is MS updating the falcon boards when being repaired? A jasper board with new power brick sent back?

mbyrnes
10-18-09, 01:10 AM
My refurb bit the dust yesterday. RROD after a reboot from a freeze up. Bought a 60gb Pro today to replace it. Almost 5 years on my initial investment. Made sure to get a Jasper unit. The thing that sucks is I don't use the email address anymore that my Live account is attached to. I have forgotten my password and cannot have a new one sent to me.

I cannot transfer my gamertag until they get back to me. The foreigner I spoke to was clueless and didn't make it sound like it could be done. Funny they can take my money for Live all these years but I can't transfer my account. They better find a way or I will freak the @#$% out. Really don't want to flip HDD and I really want to use the larger HDD.

spyder696969
10-18-09, 11:42 AM
I know I might be dreaming. But, is MS updating the falcon boards when being repaired? A jasper board with new power brick sent back?

Dreaming is fun, but that's not going to happen.

spyder696969
10-18-09, 12:02 PM
My refurb bit the dust yesterday. RROD after a reboot from a freeze up. Bought a 60gb Pro today to replace it. Almost 5 years on my initial investment. Made sure to get a Jasper unit. The thing that sucks is I don't use the email address anymore that my Live account is attached to. I have forgotten my password and cannot have a new one sent to me.

I cannot transfer my gamertag until they get back to me. The foreigner I spoke to was clueless and didn't make it sound like it could be done. Funny they can take my money for Live all these years but I can't transfer my account. They better find a way or I will freak the @#$% out. Really don't want to flip HDD and I really want to use the larger HDD.

Even if you bought a refurb on launch day, wouldn't it be almost 4 years old, not 5? :confused:

Why wouldn't a data migration kit work? I could be remembering incorrectly, but from what I recall, you can transfer all info, including gamertag. If not, then this might help: http://support.microsoft.com/kb/906932

RTRic
10-18-09, 05:16 PM
My refurb bit the dust yesterday. RROD after a reboot from a freeze up. Bought a 60gb Pro today to replace it. Almost 5 years on my initial investment. Made sure to get a Jasper unit. The thing that sucks is I don't use the email address anymore that my Live account is attached to. I have forgotten my password and cannot have a new one sent to me.

I cannot transfer my gamertag until they get back to me. The foreigner I spoke to was clueless and didn't make it sound like it could be done. Funny they can take my money for Live all these years but I can't transfer my account. They better find a way or I will freak the @#$% out. Really don't want to flip HDD and I really want to use the larger HDD.

Classic...You want to blame MS for your incompetence. Brilliant! You will freak out on them cuz you linked your gamertag to a live account you either stopped using or never planned on using and didn't use a password that you would remember or write down somewhere in case you needed nor at the very least put in an email address that you could email your password to if you needed it. Nice one Einstein.

As spyder696969 said you need the transfer kit. That will let you transfer over everything to the new hard drive. You will have to call them up and have them send one to you. That will fix your immediate issue. My advice would be to also call them to get your email issue squared away as well.

mbyrnes
10-19-09, 12:00 AM
Classic...You want to blame MS for your incompetence. Brilliant! You will freak out on them cuz you linked your gamertag to a live account you either stopped using or never planned on using and didn't use a password that you would remember or write down somewhere in case you needed nor at the very least put in an email address that you could email your password to if you needed it. Nice one Einstein.

As spyder696969 said you need the transfer kit. That will let you transfer over everything to the new hard drive. You will have to call them up and have them send one to you. That will fix your immediate issue. My advice would be to also call them to get your email issue squared away as well.

Absolutely NO @#$%ing NEED to talk like that. How old are you 12? You have NO IDEA how many email accounts I have had over the last 4 years. Outside of moving from state to state a few times, I have also changed providers a few times. My wife setup the email account it was linked to and I used the password that she assigned me when she created it. I have used the same 2 passwords for the last 10 years and will never forget them. I did call them and the fact that they can look up my credit card info, my address, my credit report, whatever they want but cannot reset my email is a joke. I would imagine this happens more than you think. A lot of people have a secondary email account for this kind of crap. I did too and haven't used that account in years (It has also been closed).

mbyrnes
10-19-09, 12:06 AM
Even if you bought a refurb on launch day, wouldn't it be almost 4 years old, not 5? :confused:

Why wouldn't a data migration kit work? I could be remembering incorrectly, but from what I recall, you can transfer all info, including gamertag. If not, then this might help: http://support.microsoft.com/kb/906932

Sorry about the year, I honestly forgot when it came out. Still telling the wife it is 5 years though :D

You are a life saver. That link was perfect and was up and going with an updated email in a few minutes. New HDD installed and gamertag transferred. Thank You very much!

I knew about the migration kit but didn't want to spend the money (non elite unit), if I didn't have to. Figured someone would have a solution.

cidsou
10-20-09, 01:09 PM
I posted this in a thread in the regular forum, but this stickyed thread is probably a better choice.

My 360 Elite purchased in early 08 has began freezing. First a little, now can't get through 5 minutes of play. There are no strange lines or patterns, the screen just freezes. No buttons work so I have to go over and turn it off. Started a couple days ago and seems to be getting worse. Ventilation, etc does not appear to be the issue. Been in the same place for 18 months.

I tried clearing the cache...it did not work. Happens on different games.

-Does this sound like RRDO on the way or something else. I read something about corrupt hard drives, but that seems unlikely however I am no expert. Is there any way to tell for sure what is causing the issue.

-Can I claim RRDO via online at xbox.com and send it back or is there some way for them to tell diagnostically if you actually got the RROD.

-Is wrapping it in a towel the way to introduce the RROD or is there some other way.

justtaint
10-20-09, 02:34 PM
Absolutely NO @#$%ing NEED to talk like that. How old are you 12? You have NO IDEA how many email accounts I have had over the last 4 years. Outside of moving from state to state a few times, I have also changed providers a few times. My wife setup the email account it was linked to and I used the password that she assigned me when she created it. I have used the same 2 passwords for the last 10 years and will never forget them. I did call them and the fact that they can look up my credit card info, my address, my credit report, whatever they want but cannot reset my email is a joke. I would imagine this happens more than you think. A lot of people have a secondary email account for this kind of crap. I did too and haven't used that account in years (It has also been closed).

Why do you use the email account that your service provider gives you? That's your mistake right there.

spyder696969
10-20-09, 04:08 PM
-Can I claim RRDO via online at xbox.com and send it back...?

Best choice.

RTRic
10-20-09, 08:57 PM
Absolutely NO @#$%ing NEED to talk like that. How old are you 12? You have NO IDEA how many email accounts I have had over the last 4 years. Outside of moving from state to state a few times, I have also changed providers a few times. My wife setup the email account it was linked to and I used the password that she assigned me when she created it. I have used the same 2 passwords for the last 10 years and will never forget them. I did call them and the fact that they can look up my credit card info, my address, my credit report, whatever they want but cannot reset my email is a joke. I would imagine this happens more than you think. A lot of people have a secondary email account for this kind of crap. I did too and haven't used that account in years (It has also been closed).

Yeah I am the one who is 12 and thinks it is cool to bash the big bad corporation for something I did and when that doesn't get me completely off the hook then I blame my wife. Nice. Oh and let me guess you didn't change your password to something you would remember because you didn't want to hurt her feelings for changing it from the one she made up for you? It doesn't matter how many email addresses you or I have had. What I said is annoying you because I am right. The funny thing is that if you would have just asked I would have sent you my kit to you to use and all you would have had to do is ship it back. So I guess I am the bad guy. (smirk)

cidsou
10-21-09, 09:51 PM
Originally Posted by cidsou
-Can I claim RRDO via online at xbox.com and send it back...?


Best choice.


Will they know it did not have the RROD and send me a bill or do I need to induce the RROD

spyder696969
10-22-09, 08:57 AM
Originally Posted by cidsou
-Can I claim RRDO via online at xbox.com and send it back?

Will they know it did not have the RROD and send me a bill or do I need to induce the RROD

Just claim that you've been gettting 3 lights. Given your issues, it's not that far off anyway. MS won't even test it, so don't worry about getting a bill.

BrokenWish
10-22-09, 11:07 PM
I've been reading this thread quite a bit over the past week or so because my xbox has been acting strange. I got the three rings and followed the directions of this thread and got the 0102 error code. So after I figured out that was the problem I turned the xbox off then back on and it worked. I had been toying with it for about five minutes while it was on. So I played for a few hours no problems. A week later I decided to play again and I got the three rings again. So I tried doing what I did before, which was basically get the error code and leave the box on for about five minutes. No dice this time. So I left it on for 15 and it came on, but froze. It continued to freeze and after I turned it back on after it froze the red rings came back. So I left the box on for 30 min with the rings. While I was doing this I had pretty much accepted defeat and contacted xbox for repairs. At first the site said it would be $99.00 but after I filled out the description it went to $0.00 (I think this is too good to be true). Let me go ahead and say I got my box the Christmas before Halo 3 came out, so it is old. SO after leaving the box on for 30 min it worked...I played a couple of games and then it froze again. So I did the towel trick. I left the box on for about 6-10 min and let it cool for about 15. Guess what...the stupid thing now works. It still freezes but no more red rings. I NEED THEM BACK!! I really only wanted to play for that one night and then go ahead and get sending it back over with. I'm guessing it is just a matter of time before it happens, but I want to go ahead and send this thing in and get one that isn't go to die in the immediate future (even though that is being optimistic). Any advice? You guys are clearly masters.

Ramsrule
10-22-09, 11:17 PM
send it in. You wont have any problems with the return process.

spyder696969
10-23-09, 12:06 AM
Agreed. Just like the post immediately before yours, the advice is the same.

shahram72
11-02-09, 10:40 AM
OK, I got NO response in the general problem thread so I thought I'd repost here since it looks like you guys are paying attention.

----

I have a refurbed unit from MS that returned from RROD less than a year ago. I still have warranty through Thanksgiving. It has been giving me disc read errors randomly on several games, notably Gears 2 during multiplayer and on LEGO Batman quite frequently as well as other games. Also, I got a lower right red light (did not get the code) a couple days ago that a reboot solved. It's working fine now but it's only a matter of time before I get another disc read error. Any ideas on this? I don't see how I can request repair on a working console but I'm sure it will die just after the warranty next month. Thanks for the help. BTW, it's a Xenon.

----

New information:
Still getting the unreadable disc error, got it again for three tries on Lego Batman, but after a reboot it loaded levels fine and I tried several times to get it to do it again. Reboots seem to help this problem. Also, I moved the unit over to another room to do some testing on my computer monitor and every time bumped the power supply it would cut off and then give me three red rings upon power up. It did this every time I rocked the PSU up a little. I noticed that the power cord seemed loose, so I pulled it out and re-inserted it fully. Now I can't get it to do it again and I've tried so the PSU must be fine. But should it 3 ring from a power loss? Do I have multiple problems here? How fast is MS returning these things lately. I'd hate to lose it for Thanksgiving break, but I have to get it in now or I'll be out of warranty. Like I said before, it works fine now, no red rings after lots of playing, but still getting unreadable disc error. The Lego Batman disc looks like it was pretty scratched up but it looks like Gamestop put in in their game doctor and buffed it out, but there are lots of little scratches that can refract the laser light, but then it still works after a reboot, so the laser CAN read it. And GOW2 looks pretty clean.

KoRn
11-03-09, 11:14 PM
Got the 360 back from repair. They sent me back a different console and it is another Falcon unit. The unit looks and smells brand new. Very surprised. Even though I know it is just a refurb. and not new. It is even more quiet then my previous Falcon I sent in for repair. What is MS doing to fix the E74 problem? That was what was wrong with my previous console I sent in. I bought it brand new at the time. The console MS sent back to me has a manufacture date of 9-23-2009.

spyder696969
11-04-09, 12:22 AM
E74 = HANA/ANA chip.

KoRn
11-04-09, 01:41 AM
I heard that was the problem and seen videos of it. Even seen people put there finger on the chip and press down. The error would go away. When removed. It would E74 once again. Do you know if MS has done any thing to fix the problem with the chip? I know I am officially in the refurb. cycle and expect it to happen again more then likely.

KoRn
11-05-09, 02:05 AM
What a crap shoot. I just realized I have to download all of my DLC once again. Since they sent me a different unit. You should not have to do this. What makes it worse. The dl history is mixed. I have to go through 600 items. They need to make a tab that has all the dlc you have purchased.

The Sapient
11-05-09, 12:20 PM
My Xbox 360 completely freezes periodically when the game Dragon Age is accessing data. This can happen when I try to load certain saves (most of them, actually), or during a cut screen. It happens consistently at specific places. I find if I shut down the console over and over, I can eventually get the game going again. This happens when I am running the game from the HD and when I am running it from the DVD.

I don't have problems with any other games. But I have exchanged my DVD for another and have the same problems. I've cleared my cache. I've deleted the game entirely and started completely over. I'm not getting any red rings. I am getting periodic 1-second sound dropouts (may or may not be related).

I'm assuming that this is a problem with my console somehow, just because I don't see anyone else reporting this issue on the game forums. Any thoughts would be appreciated.

257Tony
11-05-09, 03:29 PM
OK, I got NO response in the general problem thread so I thought I'd repost here since it looks like you guys are paying attention.

----

I have a refurbed unit from MS that returned from RROD less than a year ago. I still have warranty through Thanksgiving. It has been giving me disc read errors randomly on several games, notably Gears 2 during multiplayer and on LEGO Batman quite frequently as well as other games. Also, I got a lower right red light (did not get the code) a couple days ago that a reboot solved. It's working fine now but it's only a matter of time before I get another disc read error. Any ideas on this? I don't see how I can request repair on a working console but I'm sure it will die just after the warranty next month. Thanks for the help. BTW, it's a Xenon.

----

New information:
Still getting the unreadable disc error, got it again for three tries on Lego Batman, but after a reboot it loaded levels fine and I tried several times to get it to do it again. Reboots seem to help this problem. Also, I moved the unit over to another room to do some testing on my computer monitor and every time bumped the power supply it would cut off and then give me three red rings upon power up. It did this every time I rocked the PSU up a little. I noticed that the power cord seemed loose, so I pulled it out and re-inserted it fully. Now I can't get it to do it again and I've tried so the PSU must be fine. But should it 3 ring from a power loss? Do I have multiple problems here? How fast is MS returning these things lately. I'd hate to lose it for Thanksgiving break, but I have to get it in now or I'll be out of warranty. Like I said before, it works fine now, no red rings after lots of playing, but still getting unreadable disc error. The Lego Batman disc looks like it was pretty scratched up but it looks like Gamestop put in in their game doctor and buffed it out, but there are lots of little scratches that can refract the laser light, but then it still works after a reboot, so the laser CAN read it. And GOW2 looks pretty clean.
Definitely call MS and see if you can get them to fix it. Make sure to tell them you got the red light, and that it was E74. Bite the bullet right now, take 2 weeks off and get it fixed, you'll thank yourself later.

What a crap shoot. I just realized I have to download all of my DLC once again. Since they sent me a different unit. You should not have to do this. What makes it worse. The dl history is mixed. I have to go through 600 items. They need to make a tab that has all the dlc you have purchased.
You can que up that stuff from Xbox.com and your console will auto DL it the next time you sign into live. Much easier to browse through on your PC.

KoRn
11-05-09, 08:09 PM
I did not even think to do that! I done it through the 360 last night. Took me about an hour. I thought you was limited though on how many things you can que up at once?

Definitely call MS and see if you can get them to fix it. Make sure to tell them you got the red light, and that it was E74. Bite the bullet right now, take 2 weeks off and get it fixed, you'll thank yourself later.


You can que up that stuff from Xbox.com and your console will auto DL it the next time you sign into live. Much easier to browse through on your PC.

The Sapient
11-05-09, 10:42 PM
My Xbox 360 completely freezes periodically when the game Dragon Age is accessing data. This can happen when I try to load certain saves (most of them, actually), or during a cut screen. It happens consistently at specific places. I find if I shut down the console over and over, I can eventually get the game going again. This happens when I am running the game from the HD and when I am running it from the DVD.

I don't have problems with any other games. But I have exchanged my DVD for another and have the same problems. I've cleared my cache. I've deleted the game entirely and started completely over. I'm not getting any red rings. I am getting periodic 1-second sound dropouts (may or may not be related).

I'm assuming that this is a problem with my console somehow, just because I don't see anyone else reporting this issue on the game forums. Any thoughts would be appreciated.

Gah! It takes a good 15 minutes to get to talk to a real person at Xbox support, and they can't do anything but read a short list of common solutions from their computer screens.

The Sapient
11-06-09, 06:38 PM
Sorry to keep posting about this.

I've determined that Dragon Age won't crash my 360 if the hard drive is not attached. Does this mean my HDD is bad?

spyder696969
11-06-09, 08:59 PM
Sorry to keep posting about this.

I've determined that Dragon Age won't crash my 360 if the hard drive is not attached. Does this mean my HDD is bad?

Did you download the game to the hard drive? What about the extra DLC?

The Sapient
11-06-09, 10:19 PM
Did you download the game to the hard drive? What about the extra DLC?

I've played the game after installing it to the HDD and without having it installed. Same problem either way. The game works when the HDD is not attached. But I have no problems with any other game. Xbox support says it is a problem with the disc. I've exchanged the disc without luck. EA support thinks it is a problem with the console.

Mike4HDTV
11-13-09, 10:44 PM
I got the RROD today while playing MW2. My xbox was working perfectly and all of a sudden it froze. I turned it off and when I turned it on, I saw the 3 red rings. This sucks.

dogmanky
11-18-09, 09:06 PM
I got my RROD Elite back today. 9 day total turnaround from mailing to back in my hands. Not to shabby. Mine RROD after an incremental dash update a couple weeks ago.

hiwind
11-19-09, 12:15 AM
Anyone with a Jasper 360 Pro RROD yet?

Mike4HDTV
11-20-09, 08:58 AM
Microsoft received my Xbox 360 yesterday. Hopefully, they will ship out a fixed unit to me soon. I miss MW2.

victor-eyd
11-21-09, 03:28 AM
ine just died tonight as well- and while playing MW2. Mine occurred at the beginning of "Exodus", just as I was coming up to the first house. I'm sending it to MS tomorrow if possible or Monday.

Man, what a weird week for my consoles- 1st my ps3 kicks the bucket and now my 360.

Victor

spyder696969
11-21-09, 02:23 PM
Anyone with a Jasper 360 Pro RROD yet?

I've seen hundreds of them in just the past month...despite the endless procession of ridiculous claims that the Jasper chipset is the "end all, beat all, best thing to happen in the entire history of gaming and will cure all of the world's problems, including, but not limited to; war, famine, disease, etc." :rolleyes:

Of course, the same was said about the Falcon, and we all know how that turned out. ;)

shahram72
11-22-09, 04:37 PM
Got mine back, took about 8 days total. Got a refurb back.

newguy416
11-24-09, 06:18 PM
I just had my first RROD on a unit manufactured in 2006 that I purchased in April 2007. This was a non HDMI unit so I assume it was a Xenon. According to what I have read here, I should expect an Opus unit in return? Post 2323 and 2324 mention that the Opus could be cooler and quieter then my old Xenon. Can anyone verify that on the Xenon’s they do send out a refurbished Opus that is cooler and quieter? When I receive it back is there an easy way for me to tell which version it is without opening the unit?

When I purchased the unit in 2007, I also purchase the extended one year warranty from Xbox. When they automatically extended the warranty from 90 days to three years on RROD I was told that the one year warranty I purchased would be after the new extension. I guess that was incorrect because today I was told that the “new” unit I receive will only have a 90 day warranty, and my previous extended warranty does not transfer over.

Has anyone else experienced this situation?

Thank you.

spyder696969
11-24-09, 08:42 PM
I just had my first RROD on a unit manufactured in 2006 that I purchased in April 2007. This was a non HDMI unit so I assume it was a Xenon. According to what I have read here, I should expect an Opus unit in return? Post 2323 and 2324 mention that the Opus could be cooler and quieter then my old Xenon. Can anyone verify that on the Xenon’s they do send out a refurbished Opus that is cooler and quieter? When I receive it back is there an easy way for me to tell which version it is without opening the unit?

When I purchased the unit in 2007, I also purchase the extended one year warranty from Xbox. When they automatically extended the warranty from 90 days to three years on RROD I was told that the one year warranty I purchased would be after the new extension. I guess that was incorrect because today I was told that the “new” unit I receive will only have a 90 day warranty, and my previous extended warranty does not transfer over.

Has anyone else experienced this situation?

Thank you.

You'll get whatever they have lying around...that is, if they don't send back your original unit. You could get some ancient, Frankenstein console (very likely) or it could be something "newer" (as in, some parts might be newer, but not the entire console, despite the "manufactured 2 days ago" :rolleyes: date on the rear of the system).

Will it be cooler? How many people do you think actually whip out their $400, recently-calibrated, digital thermometer to verify? Will it be quieter? Where's my decibel reader that was right next to said thermometer? Or will you just perceive that it is either or both of these things to lessen the inconvenience of the repair? ;)

To confirm what you've gotten back, the next-best way other than opening it up is to check the Amps listed on the back of the console.

As to your warranty issue, what you descibe is MS standard procedure. If you're extremely persistent (and pleasant at the same time) and you keep all of your records and receipts, you may be able to work around it down the road. (Don't count on it though.)

Good luck! Let us know what happens.

Note: Some may say that I'm being pessimistic, but I'm a realist...even if the truth hurts.

Mike4HDTV
11-24-09, 10:23 PM
Mine has been in repair status for 3 days now. Is this normal?

I thought once they would received my Xbox, MS would immediately ship out a refurb unit once they saw mine had the RROD.

spyder696969
11-25-09, 12:01 PM
Mine has been in repair status for 3 days now. Is this normal?

I thought once they would received my Xbox, MS would immediately ship out a refurb unit once they saw mine had the RROD.

No, MS doesn't open up the return box, and upon seeing any combination of red lights, then immediately ship out another console. Looks like either you're getting "your" console back or they are getting busier during the holdiays. Considering that most people would rather get their "original" back (due to knowing the history of the unit) this seems like a good policy, despite the 3-day delay.

DJ Nupe
11-25-09, 04:55 PM
I just sent my third 360 in to Microsoft since launch. What a POS hardware. Happy Thanksgiving M$!

Millstone
11-29-09, 03:33 AM
Of course every Nintendo or Sony console I own still works, and some of them are 20 years old.

When you figure out how to stream HD TV shows and movies on your Atari 2600, or play online multiplayer games with your SNES, let me know.

spyder696969
11-29-09, 11:52 AM
When you figure out how to stream HD TV shows and movies on your Atari 2600, or play online multiplayer games with your SNES, let me know.

:confused: Not that your post had anything at all to do with the OP's comment, but here you go:

http://www.instructables.com/id/Build-a-Nintendo-NES-PC/

http://www.mymac.com/showarticle.php?id=1928

When you figure out how to get that whooshing noise from coming out of your computer, let me know. :rolleyes:

Millstone
11-29-09, 06:55 PM
When you figure out how to get that whooshing noise from coming out of your computer, let me know. :rolleyes:

Huh? What does watercooling have to do with anything about an Xbox 360?

spyder696969
11-30-09, 10:34 AM
Huh? What does watercooling have to do with anything about an Xbox 360?

LOL. Now that is funny. :D

Even if you really have an absurd watercooling system, there's obviously one huge fan in your home. :rolleyes:

WSR35
12-01-09, 12:25 AM
My launch XBOX 360 recently started displaying no video, although it does have audio. I changed the cables and determined that is not the problem. M$ advised me it is no longer under warranty, so I either buy a new one or fix it myself.

Is there a reliable fix to this issue or should I ditch it and buy a new Arcade (and keep my hard drive)? I have found fixes on the internet, but they are $30 or so and there is no guarantee that it would work long term.

Any advice could be appreciated. Thanks!

jeepwrang3
12-01-09, 09:08 AM
RROD for the 3rd time. Last repaired one i got back sounded like a harrier jet taking off, so i went to gamestop and swapped it out with another PRO, and they sent mine in as a repair. Some shady stuff, but after calling MS and explaining why my SN is different they still took it back to do a repair.

I think i'm just gonna go ahead and get the Elite now, and sell the refurb when i get it back

spyder696969
12-01-09, 10:54 AM
My launch XBOX 360 recently started displaying no video, although it does have audio. I changed the cables and determined that is not the problem. M$ advised me it is no longer under warranty, so I either buy a new one or fix it myself.

Is there a reliable fix to this issue or should I ditch it and buy a new Arcade (and keep my hard drive)? I have found fixes on the internet, but they are $30 or so and there is no guarantee that it would work long term.

Any advice could be appreciated. Thanks!

Your (H)ANA chip is the most likely cause. You could pay $30-$40 to get it "fixed" and then sell your box for $60-$70, or just dump it for $30 as-is. Sadly, even if fixed, your box is destined to fail again soon with some other issue, just waiting in the wings to pop up.

$$$ Cha-Ching $$$

MS makes yet another sale of yet another faulty console that will be replaced with yet another faulty console and, therefore, they make yet another sale of... This RROD thing is pure genius!

spyder696969
12-01-09, 10:56 AM
RROD for the 3rd time. Last repaired one i got back sounded like a harrier jet taking off, so i went to gamestop and swapped it out with another PRO, and they sent mine in as a repair. Some shady stuff, but after calling MS and explaining why my SN is different they still took it back to do a repair.

I think i'm just gonna go ahead and get the Elite now, and sell the refurb when i get it back

$$$ Cha-Ching $$$
$$$ Cha-Ching $$$
$$$ Cha-Ching $$$

...And when the so-called "Elite" dies...

$$$ Cha-Ching $$$

WSR35
12-01-09, 10:18 PM
Your (H)ANA chip is the most likely cause. You could pay $30-$40 to get it "fixed" and then sell your box for $60-$70, or just dump it for $30 as-is. Sadly, even if fixed, your box is destined to fail again soon with some other issue, just waiting in the wings to pop up.

$$$ Cha-Ching $$$

MS makes yet another sale of yet another faulty console that will be replaced with yet another faulty console and, therefore, they make yet another sale of... This RROD thing is pure genius!

Thanks for the info. Where can I get it repaired for $40? M$ told me it would cost about $120 to fix (but that may have included shipping).

spyder696969
12-01-09, 10:54 PM
Thanks for the info. Where can I get it repaired for $40? M$ told me it would cost about $120 to fix (but that may have included shipping).

There are many, many, many repair shops around the US for the 360 that should be able to repair no-video issues. If they're charging more than $40, ala MS' jaw-dropping and ridiculous quote, consider it a tremendous rip-off. :mad:

Be sure to find out what machine they're using for the repair as well. Mine cost me $11,000 when I bought it. The place I associate with locally uses a $6,000 unit (plus a few more grand for attachments/accessories) made by Zephtronics: http://www.zeph.com/bgarework_stations_systems_qfn_smd_hot_air_repair.htm

However, don't ask them if they're using a Zephtronics or other brand machine...have them tell you (or better yet, show you) what they use and ask them what something like that might cost. If it's under $1,000, that's considered to be a personal model and it likely wont work very well, let alone perform miracles. That said, since you're living in CA, you should be able to find a reputable shop locally without much effort.

WSR35
12-02-09, 11:51 PM
So, do you all believe that ALL X360s will fail, as opposed to the PS3 and Wii?

If so, that is too bad as I actually like it better - as a gaming platform - than my PS3.

spyder696969
12-03-09, 11:27 AM
So, do you all believe that ALL X360s will fail, as opposed to the PS3 and Wii?

If you belive in fact, and not the outrageous fiction that's passed around every time MS comes out with some tiny modification to its console, then yes, ALL 360s are doomed.

Let me repeat that for those that can't hear over all of the fans roaring inside their heads...ALL 360s are doomed.

Does that mean that the PS3 is immune to failure? No. The PS3 does suffer from some hardware issues as well. Lasers go out, the power supply can go bad, the drive tray can stick, and the RSX chip can fail, among other things. However, the failure rate of the PS3 hovers in single digits, not triple.

The Wii can suffer laser failure as well. It's rare to see anything beyond that, but it can happen. The Wii easily remains the most robust "next-gen" console at this time.

If so, that is too bad as I actually like it better - as a gaming platform - than my PS3.

That's the trade-off so far. Many prefer the 360 to the other consoles, be it for Xbox Live or some other reason. The Xbox is a fine gaming machine. The PS3, a fine multi-purpose unit. The Wii, a fine family console. They all have their strengths and weaknesses.

It's good to have options. :)

Mike4HDTV
12-03-09, 05:42 PM
My Xbox is fixed. MS shipped it back to me today, so I will get it back next week.

My Xbox was in repair status for 8 business days. I just hope this never happens again because it sucks to have the best game of the year and not be able to play it.

Eddie Horton
12-03-09, 06:23 PM
My power supply crapped out today. Got a new one coming from MS. Bummer.

spyder696969
12-03-09, 06:47 PM
My Xbox is fixed. MS shipped it back to me today, so I will get it back next week.

My Xbox was in repair status for 8 business days. I just hope this never happens again because it sucks to have the best game of the year and not be able to play it.

Yeah, I love Left 4 Dead 2 as well.

Mike4HDTV
12-03-09, 09:41 PM
Spyder...That is a good game but your not even close.

timjohnson1717
12-04-09, 02:28 PM
Got the red ring about a month ago on my 360. It was an original release from 2005. Called MS, they wouldn't fix it for free, so i told them i would do it myself. They insisted i send it, if not they would no longer service it once i opened it. That was fine by me.

Took it apart, removed both heatsinks, eliminated the crappy clip system they used and bolted the heatsink on instead, replaced thermal goop with Arctic Silver, cranked those bad boys down nice and tight, booted her back up and no more problems since.

Total cost of repair, about 5 dollars from home depot for the bolts and some neoprene washers to insulate.

lordcloud
12-04-09, 03:07 PM
Got the red ring about a month ago on my 360. It was an original release from 2005. Called MS, they wouldn't fix it for free, so i told them i would do it myself. They insisted i send it, if not they would no longer service it once i opened it. That was fine by me.

Took it apart, removed both heatsinks, eliminated the crappy clip system they used and bolted the heatsink on instead, replaced thermal goop with Arctic Silver, cranked those bad boys down nice and tight, booted her back up and no more problems since.

Total cost of repair, about 5 dollars from home depot for the bolts and some neoprene washers to insulate.

I got the three red rings about earlier this year, called in and they told me they'd fix it for free and that they'd give me a three year red ring warranty. I put it off until recently and called in again. They told me it was just an extension of my original warranty and that the three years were up. I was pissed because the original guy I spoke to didn't convey this to me. I talked to two supervisors and they're fixing it for free. We'll see how long the fix lasts. I broke out the Dreamcast while I'm waiting to get it back.

spyder696969
12-04-09, 11:15 PM
Got the red ring about a month ago on my 360. It was an original release from 2005. Called MS, they wouldn't fix it for free, so i told them i would do it myself. They insisted i send it, if not they would no longer service it once i opened it. That was fine by me.

Took it apart, removed both heatsinks, eliminated the crappy clip system they used and bolted the heatsink on instead, replaced thermal goop with Arctic Silver, cranked those bad boys down nice and tight, booted her back up and no more problems since.

Total cost of repair, about 5 dollars from home depot for the bolts and some neoprene washers to insulate.

What error code did you have?

spyder696969
12-04-09, 11:17 PM
I got the three red rings about earlier this year, called in and they told me they'd fix it for free and that they'd give me a three year red ring warranty. I put it off until recently and called in again. They told me it was just an extension of my original warranty and that the three years were up. I was pissed because the original guy I spoke to didn't convey this to me. I talked to two supervisors and they're fixing it for free. We'll see how long the fix lasts. I broke out the Dreamcast while I'm waiting to get it back.

Standard MS procedure is to give a 90-day warranty on "fixed" systems.

Mike4HDTV
12-07-09, 07:39 PM
I got my Xbox 360 back today. It took exactly 3 weeks from the day I sent it to MS to today. I got a Zephyr unit back as it has a 16.2a rating. I wonder how long it will last.

RKRocha
12-08-09, 01:53 PM
I have a launch day 360 with the purchased extended warranty from MS. I think my warranty +extended warranty ends in March 2010. I ask because I have RRoD!!! Holla at me.

RKRocha
12-13-09, 06:58 PM
How long were the MS Service Contracts you could get for $29 out of the box? I seem to remember 2yrs. If so, ms support is jacking with my contract expiration date. I cant find my most recent contract but the last one says it starts on Dec 2006 and expires Dec 2008. pretty sure that tells me 2yrs extension, but the thing is this contract came out before the 3yrs for RRoD. My contract should start Dec 2008 and end Dec 2010. For some reason MS support doesnt have it that way. I think they did not transfer my service contract to the last repair they gave me? Anyhow, I have RRoD again. I guess I will call with my Service Contract number to get the final word otherwise I will be selling this bad boy and getting an Arcade...

crispytreat
12-13-09, 08:57 PM
My Elite (MFR Date 2007-03-15) has been RROD off and on for the last month, but I appears to be constant now. I just requested a box and label online. I hope the turn around is pretty quick.

spyder696969
12-13-09, 11:13 PM
How long were the MS Service Contracts you could get for $29 out of the box? I seem to remember 2yrs. If so, ms support is jacking with my contract expiration date. I cant find my most recent contract but the last one says it starts on Dec 2006 and expires Dec 2008. pretty sure that tells me 2yrs extension, but the thing is this contract came out before the 3yrs for RRoD. My contract should start Dec 2008 and end Dec 2010. For some reason MS support doesnt have it that way. I think they did not transfer my service contract to the last repair they gave me? Anyhow, I have RRoD again. I guess I will call with my Service Contract number to get the final word otherwise I will be selling this bad boy and getting an Arcade...

If you're saying that you've already had a previous repair, then I wish you luck. Refurbished consoles only come with a 90 day warranty and once you "cash in" any warranty (free or not) the previous warranty is void.

Leesrt
12-13-09, 11:44 PM
My 360 Pro was purchased new in July of this year. Do I need to worry about any of this or is my unit manafactured after the problem was fixed?

spyder696969
12-14-09, 04:11 AM
My 360 Pro was purchased new in July of this year. Do I need to worry about any of this or is my unit manufactured after the problem was fixed?

I wouldn't say that you need to "worry", as you've got a 3-year (now 2 1/2) warranty from MS, but the problem is FAR from fixed. Out of the thousands of consoles I repair monthly, about 5-10% are Jaspers...SO FAR. Considering that they haven't been out that long, and that model probably makes up for about 10% of the consoles manufactured to date, that's about on par with previous units.

I'm certain that as time marches on, the numbers of dead Jaspers will continue to swell. (Despite all of the misleading fanboi propaganda that plagues the internet, Jaspers are NOT the solution to all of the world's problems.) You've got a maximum of 3 years, at least in theory.

RKRocha
12-14-09, 03:51 PM
Well I talked to MS support and they are going to give me an in warranty repair. I boxed, labeled, and left it with UPS today. I dont need it back before Christmas because I'll be out of town, but i'll still be on vacation when i come back so i can get in some more MW2.

Young C
12-14-09, 08:55 PM
It finally happened to me. This weekend I got the RROD.
I had the Xbox for 3? years. It's a recession and my job is declining. I won't be buying a Xbox 360 replacement. Xbox 1 still going strong and is 6? years old. Xbox 360 is dead and it's 3 years younger.
Msoft rushed the X360.

You can 'hate' on me. I'm not a PS3 fanboi.

Saddles
12-16-09, 03:48 PM
I wouldn't say that you need to "worry", as you've got a 3-year (now 2 1/2) warranty from MS, but the problem is FAR from fixed. Out of the thousands of consoles I repair monthly, about 5-10% are Jaspers...SO FAR. Considering that they haven't been out that long, and that model probably makes up for about 10% of the consoles manufactured to date, that's about on par with previous units.

I'm certain that as time marches on, the numbers of dead Jaspers will continue to swell. (Despite all of the misleading fanboi propaganda that plagues the internet, Jaspers are NOT the solution to all of the world's problems.) You've got a maximum of 3 years, at least in theory.

Oh really... How on earth do you have any free time left, to post messages on this fine thread if you are repairing thousands of consoles on a monthly basis?

I wonder what the math for that works out to be... hmm lets see...

Lets say you repair 2000 consoles a month (after all, you said thousands..)
That would be about 66.6 consoles a day, given a 30 day month
Assuming you work 8 hours a day, every day of the month that would be 8.325 repairs per hour (you do work weekends, dont you? Cause otherwise you be messin with my awesome math skillz)

Awesome! I would love to see pictures of the massive assembly line factory you must have to churn out that kind of volume! ;)

spyder696969
12-16-09, 06:55 PM
Oh really... How on earth do you have any free time left, to post messages on this fine thread if you are repairing thousands of consoles on a monthly basis?

I wonder what the math for that works out to be... hmm lets see...

Lets say you repair 2000 consoles a month (after all, you said thousands..)
That would be about 66.6 consoles a day, given a 30 day month
Assuming you work 8 hours a day, every day of the month that would be 8.325 repairs per hour (you do work weekends, dont you? Cause otherwise you be messin with my awesome math skillz)

Awesome! I would love to see pictures of the massive assembly line factory you must have to churn out that kind of volume! ;)

Despite what most certainly comes off as a snarky post (congrats, you have a whopping grand total of 5 now :rolleyes:) I'll begrudgingly respond to your fatuous comment.

While I'll concede that I should have said, "we" and not "I," the numbers don't change. There are at least 6 employees typically working at the Salt Lake City office. Most of the staff work 6 to 7 days per week, at least 8 hours per day, particularly around the holidays when all the big titles are released and little Timmy is begging for his console to work again. "We" average 2-3 consoles per hour each, so let's indeed put your "awsome math skillz" (sic) to the test:

6 X 24 X 2 X 8 (Persons X Minimum Days per Month X Minimum Consoles per Hour X Minimum Number of Hours)

= 2,304 consoles minimum per month in just one of the offices that "I" work with.

Failed attempts to discredit aside, the Jasper is NOT immune to RRoD.

Saddles
12-17-09, 10:16 PM
Despite what most certainly comes off as a snarky post (congrats, you have a whopping grand total of 5 now :rolleyes:) I'll begrudgingly respond to your fatuous comment.

While I'll concede that I should have said, "we" and not "I," the numbers don't change. There are at least 6 employees typically working at the Salt Lake City office. Most of the staff work 6 to 7 days per week, at least 8 hours per day, particularly around the holidays when all the big titles are released and little Timmy is begging for his console to work again. "We" average 2-3 consoles per hour each, so let's indeed put your "awsome math skillz" (sic) to the test:

6 X 24 X 2 X 8 (Persons X Minimum Days per Month X Minimum Consoles per Hour X Minimum Number of Hours)

= 2,304 consoles minimum per month in just one of the offices that "I" work with.

Failed attempts to discredit aside, the Jasper is NOT immune to RRoD.

To reply to your "fatuous" response, dont let my post count fool you... Been around here in one form or another much longer than THESE 5 posts would indicate..

Anyhoo.. I never said that Jaspers were bulletproof, or immune to RRoD. I dont recall reading anywhere here that you were at a repair facility with multiple employees. On that note I apologize for my doucheatious comment as I was under the impression that you were flying solo with your repair services.... ;)

I will say however, that as an owner of 3 360's - launch day, falcon, and yes - jasper, of the 3 I am most impressed with the jasper. Its the quietest, coolest running of all my 360s, and not withstanding the stupid x-clamp design, the heat reduction of the jasper should increase the lifespan of what I know will ultimately fail. To say otherwise, is just... well, douchery.

p.s. - my intent was not to discredit, only to bust your chops a little bit...
xxxooo

Boogie7910
12-18-09, 07:09 AM
Just turned on my 360 this morning and got the 3 rings with a 0020 error code. Anyone know how much this is going to be to get fixed? My console is well beyond the warranty period.

darklordjames
12-18-09, 08:10 AM
"If you're saying that you've already had a previous repair, then I wish you luck. Refurbished consoles only come with a 90 day warranty and once you "cash in" any warranty (free or not) the previous warranty is void."

I understand that you have a refurbishment business to protect, but you really need to stop spreading what amounts to a blatant goddamn lie.

A refurbed 360 from Microsoft has a one year, full warranty on it. It's RROD/E74 protection is still valid for 3 years from the date of purchase on your original box. For example, if one buys a 360 on 01 Jan 2007, then it dies on 01 August 2007, you still have RROD warranty coverage until 01 Jan 2010. Your 1-year full warranty now completes 01 August 2008, instead of 01 Jan 2008.

Same scenario, but with a E74 box on 01 Dec 2009? The warranty on the new box lasts until 01 Dec 2010. Four years from the date of purchase.

Again everyone, Spyder's claims of "90 days!!!1one" is simply a byproduct of his desire to position his business in a better light, regardless of what the actual truth is.

spyder696969
12-18-09, 10:21 AM
...I apologize for my doucheatious comment as I was under the impression that you were flying solo with your repair services...my intent was not to discredit, only to bust your chops a little bit...


Apology accepted. No harm, no foul. :)

spyder696969
12-18-09, 10:32 AM
Just turned on my 360 this morning and got the 3 rings with a 0020 error code. Anyone know how much this is going to be to get fixed? My console is well beyond the warranty period.

0020 is typically one of the more nasty error codes, most often indicating a RAM issue. Without a proper X-ray unit to pinpoint exactly which of the 8 chips has failed (4 top + 4 bottom) the 0020 error can be a potential nightmare. Reflow one chip, another goes out, and reballing all 8 chips isn't worth the cost. :(

That said, I've seen shops and/or individuals out there that offer trade-ins on RRoD consoles. My advice would be to find one of those and get a different unit. Either that, or see what MS would charge you. If you're pleasant, yet persistent, they might cut you a deal. Otherwise, I'd expect around $120-$140...unless repair prices have changed of late.

spyder696969
12-18-09, 11:38 AM
"If you're saying that you've already had a previous repair, then I wish you luck. Refurbished consoles only come with a 90 day warranty and once you "cash in" any warranty (free or not) the previous warranty is void."

I understand that you have a refurbishment business to protect, but you really need to stop spreading what amounts to a blatant goddamn lie.

A refurbed 360 from Microsoft has a one year, full warranty on it. It's RROD/E74 protection is still valid for 3 years from the date of purchase on your original box. For example, if one buys a 360 on 01 Jan 2007, then it dies on 01 August 2007, you still have RROD warranty coverage until 01 Jan 2010. Your 1-year full warranty now completes 01 August 2008, instead of 01 Jan 2008.

Same scenario, but with a E74 box on 01 Dec 2009? The warranty on the new box lasts until 01 Dec 2010. Four years from the date of purchase.

Again everyone, Spyder's claims of "90 days!!!1one" is simply a byproduct of his desire to position his business in a better light, regardless of what the actual truth is.

darklordjames is absolutely correct that refurbed units come with a 1-year warranty. Upon a more thorough examination, it is MS accessories that have the 90-day warranty, not the console. If my unintentional error has mislead anyone, I most sincerely apologize. :o Feel free to peruse MS' policies with your own eyes: http://support.xbox.com/support/en/us/xbox360/hardware/warranty/warranty/ProductWarrantyRefurbished.aspx

Having said that, I don't believe that there is any need to take my misunderstanding of MS' ever-changing policies so personally that one would feel impelled to curse or lay down accusatory statements as though I'd slapped their granny in the face...unless their rampant fanboism has lead to such adoration of MS and their beloved 360 that they would equate that affection to the level of that which they also reserve for said grandmama. :confused:

I've not once solicited the services nor mentioned the names of any company I've ever been associated with here, nor will I ever, as I have no need nor "desire" to do so...business is booming. (PS3s and Wiis also fail, btw. No console is completely immune.) Please, by all means, send your Xbox back to MS. It's free, after all. I often turn locals with original warranty seals intact away for just such a reason. As darklordjames has implied, the truly cunning could wait until the 1,094th day, claim RRoD, and then gobble up yet another year of playtime on their ancient console. Wonderful!

If anyone here has ANY issue with MS or their 360, I'm most certain that darklordjames will have absolutely no problem providing us all with his; personal home number, cell number, work number, and home address to assist anyone with either; answering questions, sending it in, or negotiating on anyone's behalf with someone in India on obtaining a 4-year warranty.

Good luck to all.

justtaint
12-18-09, 01:44 PM
Just turned on my 360 this morning and got the 3 rings with a 0020 error code. Anyone know how much this is going to be to get fixed? My console is well beyond the warranty period.

If you can get it fixed for free then by all means send it in. If you have to pay to get it fixed, cut your losses and sell it on Craigslist or Ebay. Use the $30-$50 towards a new unit. The chances that a refurbished unit will eventually need to be repaired again are too high to pay $100 each time it breaks. Buy an Arcade for $200, keep all your old accessories and feel safer with a 3 year warranty.

Boogie7910
12-19-09, 07:49 AM
0020 is typically one of the more nasty error codes, most often indicating a RAM issue. Without a proper X-ray unit to pinpoint exactly which of the 8 chips has failed (4 top + 4 bottom) the 0020 error can be a potential nightmare. Reflow one chip, another goes out, and reballing all 8 chips isn't worth the cost. :(

That said, I've seen shops and/or individuals out there that offer trade-ins on RRoD consoles. My advice would be to find one of those and get a different unit. Either that, or see what MS would charge you. If you're pleasant, yet persistent, they might cut you a deal. Otherwise, I'd expect around $120-$140...unless repair prices have changed of late.

If you can get it fixed for free then by all means send it in. If you have to pay to get it fixed, cut your losses and sell it on Craigslist or Ebay. Use the $30-$50 towards a new unit. The chances that a refurbished unit will eventually need to be repaired again are too high to pay $100 each time it breaks. Buy an Arcade for $200, keep all your old accessories and feel safer with a 3 year warranty.

Thanks for your guys posts. They would not repair it for free. I took your advice and got the Arcade. I wanted a HDMI one anyway. Like you said, I don't want to spend $99 and risk having it go bad again. I've heard of people who are on their 3rd 360.

newguy416
12-19-09, 11:43 PM
Just found this on xbox's support site when I checked the status of my repair:

________________________
New Post-Service Warranty

If we repair your Xbox 360 within the original warranty period, you will receive either the balance of your original warranty, or 90 days, whichever is longer. In addition, we will pay for the shipping both ways.

If we repair your Xbox 360 after the warranty period has expired, while you will be responsible for the repair costs, you will receive either the balance of your original warranty (if it has not yet expired for all conditions), or one year, whichever is longer.

________________________

I am sure the one year warranty is if you purchase a certified referbished 360.

mikepaul
12-23-09, 05:46 PM
Second RROD here. Over 2 years of no issues, suddenly BAM and it's dead just watching a Hulu video via PlayOn. I have to believe that dust gets to it no matter what you do, so I'll have to look into anti-dust measures along with a Jasper Arcade that runs cooler too...

RKRocha
12-24-09, 12:50 AM
360 back in hand 12/23, shipped for repair on 12/14. Warranty is 90 days per xbox.com warranty status.

spyder696969
12-24-09, 12:34 PM
Second RROD here. Over 2 years of no issues, suddenly BAM and it's dead just watching a Hulu video via PlayOn. I have to believe that dust gets to it no matter what you do, so I'll have to look into anti-dust measures along with a Jasper Arcade that runs cooler too...

Dust is the NUMBER ONE cause of RRoD in the machines that I see. About 10% of the consoles are so bad that you could darn near knit a dust sweater with what's trapped inside. :eek: There aren't any anti-dust measures that would work with the 360, as using a filter on the air ducts would decrease the airflow and regate any benefits. Since everyone has dust, the only thing that you can do (without opening your console and voiding your warranty) is to regularly use a can of compressed air on the unit. Shove the tube into the vent holes and spray toward the fans on the back of the console as much as possible. Doing this once per month will help keep the heatsinks clear of blockages. Obviously, the Xbox needs to be cooled down for some time and NOT running when you do this procedure!

trlind
12-25-09, 06:42 PM
Just had the rings of death. Can I repair it with a code of 0102 or do I need to send it in?

thendreks
12-25-09, 07:25 PM
Do I have an Xbox 360 problem?

Playing a game yesterday and noticed a sudden red tint on my screen, on different parts, like a wave.

Later on, I got no video but heard audio. I thought it might have been my HDTV. It was connected via HDMI cable.

I went ahead and tried a component cable from Xbox 360 to the HDTV, was able to see / hear a game. Later on, I cannot see it but can hear it.

Todd

spyder696969
12-26-09, 11:15 AM
Just had the rings of death. Can I repair it with a code of 0102 or do I need to send it in?

It's likely that you "can" repair it yourself with a 0102 error code. While you wouldn't necessarily "need" to send it in, there's no reason not to do so if you're still under warranty and it's free.

spyder696969
12-26-09, 11:18 AM
Do I have an Xbox 360 problem?

Playing a game yesterday and noticed a sudden red tint on my screen, on different parts, like a wave.

Later on, I got no video but heard audio. I thought it might have been my HDTV. It was connected via HDMI cable.

I went ahead and tried a component cable from Xbox 360 to the HDTV, was able to see / hear a game. Later on, I cannot see it but can hear it.

Todd

When you say, "Later on," are you implying: after it has been running for some time OR do you mean after some time has passed and you powered the console up again? In either case, how much time has passed?

thendreks
12-26-09, 03:29 PM
When you say, "Later on," are you implying: after it has been running for some time OR do you mean after some time has passed and you powered the console up again? In either case, how much time has passed?

First day i noticed the red tint, played for awhile, powered down and then powered up a few hours later but no video (but heard audio).

Thinking it might be the HDMI cable or port, I switched to another HDMI port / cable and no luck so I powered down. The next day I tried the component cables (6 prongs Yellow, Red etc). I got video and audio, powered down...some hours later powered up but no video but had audio.

No luck on video after some hours powered down.

Todd

spyder696969
12-26-09, 08:03 PM
First day i noticed the red tint, played for awhile, powered down and then powered up a few hours later but no video (but heard audio).

Thinking it might be the HDMI cable or port, I switched to another HDMI port / cable and no luck so I powered down. The next day I tried the component cables (6 prongs Yellow, Red etc). I got video and audio, powered down...some hours later powered up but no video but had audio.

No luck on video after some hours powered down.

Todd

Most likely your (H)ANA chip is going out. Send it in, claiming it is E74...since it will be very soon.

thendreks
12-26-09, 08:54 PM
Most likely your (H)ANA chip is going out. Send it in, claiming it is E74...since it will be very soon.

Super - while on vacation no less this happens. I guess this will curb my COD MW2 addiction.

Do I need to call MSFT to get a ticket # or just mail it in to a service center with letter etc?

Todd

spyder696969
12-27-09, 12:44 PM
Super - while on vacation no less this happens. I guess this will curb my COD MW2 addiction.

Do I need to call MSFT to get a ticket # or just mail it in to a service center with letter etc?

Todd

You can do it either online at xbox.com via the "Support" link or by calling 1-800-4MY-XBOX. Just be sure to claim, "my console shows E74...although it doesn't do it all the time."

newguy416
12-27-09, 02:37 PM
I just had my first RROD on a unit manufactured in 2006 that I purchased in April 2007. This was a non HDMI unit so I assume it was a Xenon. According to what I have read here, I should expect an Opus unit in return? Post 2323 and 2324 mention that the Opus could be cooler and quieter then my old Xenon. Can anyone verify that on the Xenon’s they do send out a refurbished Opus that is cooler and quieter? When I receive it back is there an easy way for me to tell which version it is without opening the unit?

When I purchased the unit in 2007, I also purchase the extended one year warranty from Xbox. When they automatically extended the warranty from 90 days to three years on RROD I was told that the one year warranty I purchased would be after the new extension. I guess that was incorrect because today I was told that the “new” unit I receive will only have a 90 day warranty, and my previous extended warranty does not transfer over.

Has anyone else experienced this situation?

Thank you.


After numerous calls and an email to corporate, because I purchased the Service Agreement, I finally received a HDMI unit and my warranty on the refurbished unit will expire when my service contract expires, in May 2010.

I am not sure how to tell which version I received without opening it up, if there is a way and anyone knows I would appreciate it. According to the contract I purchased, as I have all of the documents, this is what should have happened. It was not easy and it did take work that should not have been necessary.

spyder696969
12-27-09, 03:12 PM
After numerous calls and an email to corporate, because I purchased the Service Agreement, I finally received a HDMI unit and my warranty on the refurbished unit will expire when my service contract expires, in May 2010.

I am not sure how to tell which version I received without opening it up, if there is a way and anyone knows I would appreciate it. According to the contract I purchased, as I have all of the documents, this is what should have happened. It was not easy and it did take work that should not have been necessary.

There are many ways to tell what Frankenstein version you got back, but here's the easiest: http://images.anandtech.com/reviews/gadgets/microsoft/jasper/identifying_sm.jpg

TheRawData
12-27-09, 03:50 PM
I've had RROD three times!!!

I sent it in once, it took me about 5 weeks to get it back. It was a refurbished xbox, not even my own original. Someone else's defect...

Anyways, it is what it is, this is my fourth time and i'll do it again if I have to!

newguy416
12-27-09, 04:24 PM
There are many ways to tell what Frankenstein version you got back, but here's the easiest: http://images.anandtech.com/reviews/gadgets/microsoft/jasper/identifying_sm.jpg

Thanks for that. The one I received has the top plastic piece separated like the jasper but it does not have the white "'clip" on the side like the jasper...so I am not sure.

trlind
12-27-09, 06:29 PM
My XBox is not longer under warranty. Where can I find information about repairing my xbox?

spyder696969
12-27-09, 10:20 PM
My XBox is not longer under warranty. Where can I find information about repairing my xbox?

There's a new phenomena out there called (I think?) the "interweb" or something. ;)

DO NOT pay anyone for some crappy "guide" like the one ingloriously linked to in his sig by TheRawData just two posts above yours. Try a search for "lawdawg's method" on Google if you're determined to do it yourself.

Leesrt
12-27-09, 11:52 PM
There's a new phenomena out there called (I think?) the "interweb" or something. ;)

DO NOT pay anyone for some crappy "guide" like the one ingloriously linked to in his sig by TheRawData just two posts above yours. Try a search for "lawdawg's method" on Google if you're determined to do it yourself.


Are you allowed to solicate through your sig on this site?

SteveCallas
01-18-10, 11:59 PM
Wow, my first Xbox 360 from 2006 which has served me well (albeit loudly) has finally gotten 3 red rings of death. Luckily I was a little slow in registering my system, as I am still within the 3 year warranty period. I guess you can never escape the grasp of this issue.

spyder696969
01-19-10, 09:57 AM
...Luckily I was a little slow in registering my system, as I am still within the 3 year warranty period...

??? Registration date > Manufacture date ???

Scottyb09
01-19-10, 03:38 PM
You cannot and will not escape the RROD :) I'm on my third system and my friend and his wife are on their EIGHTH! (he's on his seventh and she's on her second). I love my 360, but man have we had issues!

justtaint
01-20-10, 12:48 PM
There's a new phenomena out there called (I think?) the "interweb" or something. ;)

DO NOT pay anyone for some crappy "guide" like the one ingloriously linked to in his sig by TheRawData just two posts above yours. Try a search for "lawdawg's method" on Google if you're determined to do it yourself.

You can also find a rather lengthy set of video's submitted to YouTube from Lawdawg himself. He goes through the whole process in six 10 minute videos. Since I don't have reflow capabilities, I prefer to use a heatgun before attempting any Xclamp fix.

SteveCallas
01-20-10, 10:06 PM
??? Registration date > Manufacture date ???
Yes. What's strange about that?

Euge
01-21-10, 08:44 AM
Xbox number 4 just called it quits last night. I'm outside the warranty so I guess I'm going shopping this afternoon. I was looking froward to a nice evening of MW2 goodness a couple of freeze ups later she started flashing red. I'll likely try the clamp fix eventually though.

justtaint
01-21-10, 09:21 AM
Xbox number 4 just called it quits last night. I'm outside the warranty so I guess I'm going shopping this afternoon. I was looking froward to a nice evening of MW2 goodness a couple of freeze ups later she started flashing red. I'll likely try the clamp fix eventually though.

Call MS and be adamant about getting it fixed for free. Usually they will do it unless its WAY out of warranty. It can't hurt to try.

Euge
01-21-10, 11:02 AM
Unfortunately the warranty ran out almost a year ago. I'll probably just get a new arcade version. At least this one will have the HDMI port on it.

spyder696969
01-21-10, 02:17 PM
Yes. What's strange about that?

Nothing...if MS will allow me to register a 360 that was manufactured in 2006 today and cover it until 2013.

Stoney Jackson
02-24-10, 06:17 PM
You know, I am really sick of this. I had my 360 since 12/06. Almost one year to the day later I had my FIRST RRoD. Sent it in, got a different unit back. OK whatever. One year later it happened again. Got a third serial number back. Now I'm 3 months out of warranty and got my 3rd RRod. I unplugged it for a few weeks and for the heck of it plugged it back in yesterday. The red rings did not show up. Only the center of the power button lit up. I powered on and off about ten times and then it booted up. I played around with it for about 30 minutes and shut it down, and now it won't come on again and I'm back to the red rings (code 0022). I really don't think I should pay MS 100 bucks and probably get another refurb back. Maybe I'll eventually get the arcade version...

Update: I've been turing it on and off to see if it would start up again and it has. I've left it on all night and it has not died. Been playing it this morning. I guess I'll just leave it on all the time and see what happens.

Bill McNeal
03-08-10, 01:15 AM
Just got a RROD on a system returned to me from an RROD repair on my original purchase.

Are Jasper systems immune to RROD? Also, can I expect a Jasper system in return when I send my system in?

justtaint
03-08-10, 09:10 AM
Are Jasper systems immune to RROD?
No, they are not immune. It seems like it happens less often, but it still happens.

spyder696969
03-08-10, 09:19 AM
Are Jasper systems immune to RROD? Also, can I expect a Jasper system in return when I send my system in?

Absolutely, positively, 100% guaranteed NOT immune, despite the mountain of misinformation cluttering up the internet.

It's doubtful that you'll get a Jasper back, not that it matters much.

gizmoto77
03-12-10, 07:09 PM
I heard if you open it up and wrap pennies in electrical tape. then mount them where the plastic tabs were, then it will correct the problem.

spyder696969
03-17-10, 02:47 AM
I heard if you open it up and wrap pennies in electrical tape. then mount them where the plastic tabs were, then it will correct the problem.

You'd be better off putting your pennies in a wishing well.

subavision212
03-20-10, 10:35 AM
So I guess I should have read a bit more about this issue (though to tell you the truth, many of my nephews have Xbox and no one that I know of has had this happen to a unit) so since I just bought an Elite yesterday is this an inevitable happening? I've never been a gamer (this is my first system) but liked the thought of giving it a shot and recently joined Netflix so I thought that would be a plus to stream to my theater. Now I'm a bit worried that this may not have been a good idea. I have a tendency to not use things a lot so I don't think I would even be playing games more than a few times a week (though it will be a big drawing card for my nephews to come down and play on Uncle Eddie's 65" tv with surround sound) if that. Should I just try it for awhile or am I better off just returning the unit. Seems like there is an awfully high frustration level here so since I'm a total rookie, was wondering what people thought. thanks.

HeadRusch
03-20-10, 10:40 AM
The PS3 is a better streaming-media choice....plus you get BD with that and netflix as well. However the 360 isn't exactly a ticking time bomb either, you will be fine...so long as you didn't buy a refurbished unit. The 360 is still the better gaming platform if you ask me. But you didn't so... :D

Either way you're likely fine.

subavision212
03-20-10, 01:02 PM
The PS3 is a better streaming-media choice....plus you get BD with that and netflix as well. However the 360 isn't exactly a ticking time bomb either, you will be fine...so long as you didn't buy a refurbished unit. The 360 is still the better gaming platform if you ask me. But you didn't so... :D

Either way you're likely fine.

Thanks for the calming words. I looked at the PS3 but since I already had an OPPO BDP-83 and a Sony 550 didn't want another blu-ray and since I do have so many nephews who play this thing I figured it was built-in help network to learn. So just to be safe, would you recommend buying the extended warranty?

spyder696969
03-20-10, 01:27 PM
Thanks for the calming words. I looked at the PS3 but since I already had an OPPO BDP-83 and a Sony 550 didn't want another blu-ray and since I do have so many nephews who play this thing I figured it was built-in help network to learn. So just to be safe, would you recommend buying the extended warranty?

I wouldn't bother with the "extended warranty" from anywhere. MS covers RRoD for 3 years and by then you'll (hopefully!) have long since moved on to a much better way of streaming content. Plus, in 3 years time, your nephews will be drooling over the next-best console and the 360 will be yesterday's news to them.

HeadRusch
03-20-10, 07:13 PM
Spyder speaks the truth....in 3 years if the unit fails it will likely cost you the same amount to buy a new one as to get it fixed, I'm guessing $99.99 by that time.......

If your unit does go RROD on you, don't panic....just get the coffin box and return it.

subavision212
03-20-10, 10:25 PM
thanks and my breathing thanks you also. Good advice so I'll just go with the flow. Actually got it all set up via HDMI on my 65" panny plasma, both PQ and SQ are great (though boy does this unit turn on LOUD when you put a game in). Now if I can just learn how to work the controller I can start playing.

puckhead
03-24-10, 02:07 PM
Hooray, just received E 74 last night. Elite from like 2 Xmas's ago, so I think it's a falcon. Anyway, we're packing her up tonight, but in the meantime we're thinking of just getting an Arcade for $200 and using the elite in another room when it comes back. I'm assuming we can just attach the hard drive to the arcade, but not exactly sure what happens next. Any advice or recommendations if this is the best way to go for us. Also we have a ton of RB2 DLC, will this be impacted by my plan?

What would you Xbox experts do if it were you?

TIA

pgatour
03-24-10, 04:19 PM
Hooray, just received E 74 last night. Elite from like 2 Xmas's ago, so I think it's a falcon. Anyway, we're packing her up tonight, but in the meantime we're thinking of just getting an Arcade for $200 and using the elite in another room when it comes back. I'm assuming we can just attach the hard drive to the arcade, but not exactly sure what happens next. Any advice or recommendations if this is the best way to go for us. Also we have a ton of RB2 DLC, will this be impacted by my plan?

What would you Xbox experts do if it were you?

TIA

I have two 360's and I just attach the hard drive to the one I want to use. Simple enough.

puckhead
03-24-10, 04:32 PM
Cool, that is right in my wheelhouse of technical ability, thanks.

puckhead
03-29-10, 12:06 PM
Okay, bought the Best Buy Elite bundle with Forza and Halo for 299 with 50 gift card. Plugged in the old HD from my dead 360 and boom, came right up. I did need to re-download my games to play from HD but that was pretty painless. Thanks for the help gang.

sirjonsnow
04-06-10, 08:32 AM
I did a search - why does it seem this thread has no info about the recovery process when you get a system back?

I know a game won't play off the hard drive except on the system it was first installed on, so when I have my replacement will I have to just do the recovery, or will I have to reinstall all my games again?

From another thread it seems there might be some risk in recovering a gamertag. Are my saves going to be corrupted if I do it?

retiredengineer
04-19-10, 12:12 AM
I'm a newbie to this forum. My xbox 360 made on 9-29-2006 was working fine until yesterday when I got the rrod. On a whim, I left it on for 30 minutes then turned it off and on. Now it is working. It looks like it needed to get hot before working. Is something degrading and do I need to take some preventative measures before it gets worst? Thanks for your help.

spyder696969
04-19-10, 02:05 AM
I'm a newbie to this forum. My xbox 360 made on 9-29-2006 was working fine until yesterday when I got the rrod. On a whim, I left it on for 30 minutes then turned it off and on. Now it is working. It looks like it needed to get hot before working. Is something degrading and do I need to take some preventative measures before it gets worst? Thanks for your help.

It's the beginning of the end, I'm afraid to say. Nothing you can really do at this point, at least in regard to preventing it from getting worse. Just wait until it croaks and replace it, get rid of it now, or repair it when it fails. You could also repair it now, search online for "lawdawg's method." It's an older fix, but still the best for those without experience or machinery to perform a true repair. Good luck.

retiredengineer
04-19-10, 11:58 AM
Thanks for your reply. I read the Lawdawg's method. Just one question, Lawdawg states the X-clamps warp the motherboard underneath the chips. I have access to another motherboard and I don't see the warping. Is the warping so small that it isn't really noticeable?

justtaint
04-19-10, 12:09 PM
Thanks for your reply. I read the Lawdawg's method. Just one question, Lawdawg states the X-clamps warp the motherboard underneath the chips. I have access to another motherboard and I don't see the warping. Is the warping so small that it isn't really noticeable?
On some boards its pretty obvious that the board is warped if you know what to look for, but that's not the case every time. It is a small difference.

I would recommend removing the X-Clamps, running a heat gun over the board and following LawDawg's method.
I think I posted links to a video tutorial on Youtube of the whole process earlier in the thread.

spyder696969
04-19-10, 03:55 PM
Thanks for your reply. I read the Lawdawg's method. Just one question, Lawdawg states the X-clamps warp the motherboard underneath the chips. I have access to another motherboard and I don't see the warping. Is the warping so small that it isn't really noticeable?

You're more likely to think you see something than actually see any warping. You CANNOT simply swap in another motherboard, as the DVD drive and the mobo are married...unless you know how to spoof the drives. That also wouldn't work if you didn't have the original to the "spare" mobo you have anyway. You typically don't need a heatgun to do the repair, and I would advize against using one. Just follow the instuctions exactly and you'll probably be fine.

retiredengineer
04-19-10, 07:07 PM
I apologize for my ignorance or naivety but I am still puzzled by the claim the x-clamp can warp the mb underneath the GPU and CPU. Maybe I have a redesigned mb but what I can see is that the heatsink and x-clamp are free floating with respect with the mb. Think of a c-clamp that squeezes the GPU heatsink and mb together with the GPU in between. The four posts of the x-clamp are the c-clamps. The movement of the c-clamps is not restricted by the mb.

I am going to try to put more pressure on the GPU by placing some shims under the x-clamp mb contact point. Is that a reasonable approach?

Again I may be missing something so I would appreciate some clarification. Thank you.

spyder696969
04-19-10, 08:34 PM
I apologize for my ignorance or naivety but I am still puzzled by the claim the x-clamp can warp the mb underneath the GPU and CPU...

No need to appologize. We all start somewhere. :) That said, if someone states that 2 + 2 = 4, that's universally accepted as a fact, not a "claim". Only the geniuses at MS could come up with the X-Clamp design. I'm not saying this facetiously, those guys truly are brilliant in building a console that is absolutely, positively guaranteed to fail, and thus, generate 2-3 times more sales than would normally have been made. I wish that I'd thought of it. :o

Maybe I have a redesigned mb...

Ummmm...Wow. I'm not even sure what to say here. :confused:

...but what I can see is that the heatsink and x-clamp are free floating with respect with the mb. Think of a c-clamp that squeezes the GPU heatsink and mb together with the GPU in between. The four posts of the x-clamp are the c-clamps. The movement of the c-clamps is not restricted by the mb....

You're definitely NOT seeing what's going on correctly, which leads us to...

I am going to try to put more pressure on the GPU by placing some shims under the x-clamp mb contact point. Is that a reasonable approach?

That's exactly THE OPPOSITE of what you should be doing! :eek: What we want is to apply EVEN pressure to the entire GPU, not just push absurd force to the center while pulling even harder at the edges. In fact, where most people fail in their own repairs is by monkey-fisting the screws, which causes the same console-ending effects as what you're contemplating. If you're truly hell-bent on doing this, then why stop with a small shim...why not put a whole roll of quarters in there? ;) See where this is going?

Just follow the instuctions you've been given EXACTLY and you'll be fine. :)

retiredengineer
04-19-10, 11:23 PM
Thanks again for your reply. After thinking about your answers, I concluded my reasoning was wrong. The x-clamp doesn't cause warping of the mb, overheating does. This warping can cause intermittent connections under the GPU which the x-clamp can't prevent. The Lawdawg fix minimizes warping under the GPU by physically holding the mb parallel to the heatsink.

I will be following the instructions. Thanks again.

95oRANGEcRUSH
04-22-10, 12:52 PM
FWIW, I tried the oven fix on mine and I now have a functioning 360.

500 degrees at 9 minutes followed by a cool down period of 40 minutes or so. Wrapped the whole MB except for the area inside the heatsinks attachment holes, top and bottom.

First attempt, hooked up the A/V cable, power cable, fans and dvd drive but 2 red lights indicating overheating. No dice.

Second attempt, re-ovened it, put it back together as outlined above, 2 red lights indicating overheating. No dice and pissed off. Put it in my spare room for a couple days while I cried.

Came back to it a few days later, said "Hell with it!" and put it all back together. New AS5 thermal compound, snugged the heat sinks on, reassembled, yada yada. Turned it on and the SOB booted to the dashboard. Figured playing a game is the true test for the GPU/CPU so fired up MW2. Played 4 games of Domination with no issues.

I've since put over 10 hours on it with no issues. I think I bought another couple months out of it. :D

spyder696969
04-22-10, 10:19 PM
FWIW, I tried the oven fix on mine and I now have a functioning 360.

500 degrees at 9 minutes followed by a cool down period of 40 minutes or so. Wrapped the whole MB except for the area inside the heatsinks attachment holes, top and bottom.

First attempt, hooked up the A/V cable, power cable, fans and dvd drive but 2 red lights indicating overheating. No dice.

Second attempt, re-ovened it, put it back together as outlined above, 2 red lights indicating overheating. No dice and pissed off. Put it in my spare room for a couple days while I cried.

Came back to it a few days later, said "Hell with it!" and put it all back together. New AS5 thermal compound, snugged the heat sinks on, reassembled, yada yada. Turned it on and the SOB booted to the dashboard. Figured playing a game is the true test for the GPU/CPU so fired up MW2. Played 4 games of Domination with no issues.

I've since put over 10 hours on it with no issues. I think I bought another couple months out of it. :D

Next time just set the entire house on fire. :D

RVD26
04-23-10, 09:24 AM
So it looks like LawDawg's X-clamp replacement is still the way to go to fix the RROD for units out of warranty, huh?
I haven't been on this board in quite some time.
I'm now on my second 360 that has RROD.
I will have to give it a try one of these days, when I get time.

retiredengineer
04-23-10, 05:06 PM
I just did the Lawdawg fix to the GPU side only and joy, joy, joy, no more RROD. Right now I have the motherboard out of the outer shell with a table fan blowing on it. Even with the fan, those heat sinks still get very hot. Will now test it to see if the fix sticks.

Thanks again to Spyder696969 for your words of encouragement to try the Lawdawg fix. Now I have a second Xbox 360 to fix.

spyder696969
04-23-10, 05:38 PM
So it looks like LawDawg's X-clamp replacement is still the way to go to fix the RROD for units out of warranty, huh?
I haven't been on this board in quite some time.
I'm now on my second 360 that has RROD.
I will have to give it a try one of these days, when I get time.

For those that don't have the proper equipment, Lawdawg's Method is still the way to go. The "Hybrid Design" is a waste of cash and/or time, imo. For those that have $10K+ to blow on repairing their $100 Xbox, there are far more successful techniques.

spyder696969
04-23-10, 05:40 PM
I just did the Lawdawg fix to the GPU side only and joy, joy, joy, no more RROD. Right now I have the motherboard out of the outer shell with a table fan blowing on it. Even with the fan, those heat sinks still get very hot. Will now test it to see if the fix sticks.

Thanks again to Spyder696969 for your words of encouragement to try the Lawdawg fix. Now I have a second Xbox 360 to fix.

You're most welcome. Don't expect the repair to be permanent, but at least you'll get at least some more life out of what was a worthless console.

95oRANGEcRUSH
04-24-10, 08:30 PM
Next time just set the entire house on fire. :D

It is what it is. This is my 2nd replacement console and the third time this one has rrod on me. I did Lawdawgs method the last 2 times and each time bought me 2-4 more months of use. Figure I'd get a little more adventurous this time.

Outlaw269
04-28-10, 01:51 AM
You know those images that are just toooo good to pass up??:eek:
http://i113.photobucket.com/albums/n234/jonthany/IMG00035.jpg

retiredengineer
04-29-10, 10:19 AM
I have been running my LawDawg fixed Xbox with the cover off and with a fan blowing on it. I have touched the two heatsinks and they are very very hot. I would recommend that everybody who has fixed their Xbox to do the same thing. The internal fans are inadequate and I can imagine the inside of the box gets extremely hot, leading to another RROD.

Outlaw269
04-29-10, 11:03 AM
:eek:Check this out. My friends 360 with a custom USB fan installed in it. I have never seen a box run so cool.
http://i113.photobucket.com/albums/n234/jonthany/Photo-0047jpeg.jpg

berrmich
06-08-10, 06:14 PM
Hi, I have an xbox with 3 ring and 0110. I had bought the hybrid kit before checking the code but I'm not sure it will work with this one. What should I look for? Is reflowing the best option? Should I apply the fix after reflowing?

spyder696969
06-08-10, 08:24 PM
Hi, I have an xbox with 3 ring and 0110. I had bought the hybrid kit before checking the code but I'm not sure it will work with this one. What should I look for? Is reflowing the best option? Should I apply the fix after reflowing?

0110 is nearly always RAM. Unfortunately, without an X-Ray device, you'll have to try reflowing each of the 8 RAM chips individually until you find the one that's causing the error. Even more unfortunate, is the fact that you're likely to warp the board going from chip to chip to chip to chip to...well, you get the idea. Try the top 2 that are "under" the GPU heatsink first. If those don't solve the issue, save yourself the time and bag it.

The X-Clamp fix might work, as the 0110 error can also be a bad joint between the GPU and one of the RAM chips, but the odds are incredibly slim.

berrmich
06-11-10, 11:21 PM
Would a general xray machine work for that or does it have to be for electronics? I have an xray machine at work.

spyder696969
06-12-10, 02:20 AM
Would a general xray machine work for that or does it have to be for electronics? I have an xray machine at work.

The problem here wouldn't necessarily be with the machine itself (depending upon image resolution and rotational modeling capabilities) but with the software and detection processes involved with such an undertaking.

butsu
06-15-10, 08:18 AM
Hopefully,This problem will not persist in new 250 GB XBOX.

Nexagelion
07-13-10, 09:55 AM
The new 250gb xbox will most likely have a set of its own faults.

But, figured I would just put this here...

120gb Elite mfd: February 2010, bought new 6.18.2010. RRoD yesterday with a 0022 code. Since I have only owned for less then a month I am simply going to rma with MS then try and deal with it myself. Its free, and I get to keep my warranty.

Isanderthul
07-17-10, 03:52 AM
If you have a controller attached to the xbox and it is flashing (two rings alternating) then you should remove the controller and restart the xbox. The controller is malfunctioning and causing a general hardware failure 0102.

Xyst
07-18-10, 03:00 AM
Just got my First RRod this week, after 5 years! That's gotta be some kinda record, haha. Oh well, sent it back for a free repair at least.

My friend picked up the new 250GB device and it RRod'd on him the first day he had it. Tried to return it for another one but the store was sold out already. The hilarity is he traded his working box for it. Yeah, I'm not lettin him hear the end of that for a while. :D

sanderv
07-18-10, 06:26 PM
Just got my First RRod this week, after 5 years! That's gotta be some kinda record, haha. Oh well, sent it back for a free repair at least.

My friend picked up the new 250GB device and it RRod'd on him the first day he had it. Tried to return it for another one but the store was sold out already. The hilarity is he traded his working box for it. Yeah, I'm not lettin him hear the end of that for a while. :D

If you have had the system for 5 years how are you sending it back for a free repair? :) The extended warranty was only for 3 years.

spyder696969
07-18-10, 09:39 PM
I smell fish. :confused:

fedebrenes
10-09-10, 05:11 AM
Hello guys!

ok.. when I turn on my Xbox 360, I get the 1,3 and 4 lights flashing Red
As I read the threas at the beginning, that's a general hardware problem

So I tried to use the trick of holding the sync button and pressing several times the eject button until you get a 4 number code... but I usually just get all 4 lights illuminated... and that means a 0000 code... but there is no 0000 in the list

Even though I did get once a 0300 code, but it's not in the list either...

I tried to unplug all cables from the xbox, then reconnect them all... and removing the hard drive.. then turning on the console but I still get the same problem (1, 3 and 4 flashing red)


P.S. When I removed the hard drive and turned on the xbox, I tried the trick and got the code 0110, which means: "likely a Ram error, this can be caused by a cold or bridged solder joint on one of the Ram chips."
Could this be it? or I get that code just because I have my hard drive removed and then the console canīt recognize it connected to it??

Hope you can help me :)

Fedebrenes

newfmp3
10-09-10, 12:55 PM
I've gone through 7 systems now

1st - Rrod at 13 months old
2nd- DVD motor died
3rd- laser
4th- laser
5th- Rrod no warranty so I x- clamped it, lasted 15 months until..
6th- GPU started failing and graphical errors
7th is a Jasper model and hoping for better luck but I really doubt it.

Each one kept in ventilated room, on top of rack with nothing around it, very cool area.

Biggest piece of crap console in my 30yrs of gaming, and the ps3 ain't much better.

spyder696969
10-09-10, 09:21 PM
Hello guys!

ok.. when I turn on my Xbox 360, I get the 1,3 and 4 lights flashing Red
As I read the threas at the beginning, that's a general hardware problem

So I tried to use the trick of holding the sync button and pressing several times the eject button until you get a 4 number code... but I usually just get all 4 lights illuminated... and that means a 0000 code... but there is no 0000 in the list

Even though I did get once a 0300 code, but it's not in the list either...

I tried to unplug all cables from the xbox, then reconnect them all... and removing the hard drive.. then turning on the console but I still get the same problem (1, 3 and 4 flashing red)


P.S. When I removed the hard drive and turned on the xbox, I tried the trick and got the code 0110, which means: "likely a Ram error, this can be caused by a cold or bridged solder joint on one of the Ram chips."
Could this be it? or I get that code just because I have my hard drive removed and then the console canīt recognize it connected to it??

Hope you can help me :)

Fedebrenes

Sounds like you have multiple issues. Your console is likely correct in showing the 0110 error, which is a RAM chip failure, as you stated. The hard drive is suspect as well, and likely would show an E68 error if the 0110 wasn't there also. Since there are two errors, the console cannot show both at once, hence the issue when the hdd is in place.