FINALLY! Just got the beast back. It's a different unit. A manufacturing date that's a few days later than my original. Not any louder, thankfully.:)

I got the 3 red rings when lightning struck near my house... but it went away after a reboot... yea I probably shouldn't have been playing during a lightning storm.

Just got mine back too, its the same unit, although I havent had a chance to fire it up yet and see if it works. Turnaround time was very quick, although I hate dealing with FedEx because the pickup center here is horrible. UPS was a little better I thought. I wonder why they switched (probably $$$)

When did MS stop sending coffins? My brother just got the E74 error and they are emailing him a label. So he has to spring for the box and packing.

Say what?!?! Its still under warranty right? Should be free.......... That's BS if they started that!

When did MS stop sending coffins? My brother just got the E74 error and they are emailing him a label. So he has to spring for the box and packing.

Say what?!?! Its still under warranty right? Should be free.......... That's BS if they started that!

I just got my coffin this past Wednesday, so no need for everyone to freak out.

Customer support is "pushing" the sending of a label, meaning this is your first option. But as long as you listen to all of the options that they give you, you can ultimately select the coffin with free return label from the various choices.

Mine was tracked inbound with email confirmation on the delivery to the house, and I'm expecting the same with the delivery in Texas when they get it.

BTW.... mine was sent UPS. I've heard of others getting theirs via FedEx.

Say what?!?! Its still under warranty right? Should be free.......... That's BS if they started that!

Yes it is still under warranty.

I just got my coffin this past Wednesday, so no need for everyone to freak out.

Customer support is "pushing" the sending of a label, meaning this is your first option. But as long as you listen to all of the options that they give you, you can ultimately select the coffin with free return label from the various choices.

Mine was tracked inbound with email confirmation on the delivery to the house, and I'm expecting the same with the delivery in Texas when they get it.

BTW.... mine was sent UPS. I've heard of others getting theirs via FedEx.

Ummm no he wasn't given any choices. She told him that is what they will do. I told them to call them back and make them send you are coffin.

EDIT: He says Max keeps hanging up on him. I checked the support site and the page with the serial numbers won't load. It keeps timing out. I guess they are having issues.

BTW.... mine was sent UPS. I've heard of others getting theirs via FedEx.

Typically UPS for the first repair, FEDEX afterwards.

Ok...He finally got through and they told him that he would have to cancel his repair request and then wait 24 hours before calling to setup the new repair request for the coffin. We will see how that call goes tomorrow.

I've experienced the following in the past couple of weeks:

1) My disk tray does not open without me tapping on it hard enough to open it.This is EVERYTIME now I try to open tray.

2) The image onscreen becomes slightly fuzzy and distorted.This has been happening in the past 4-5 days.

3)At this very moment,the xbox is powered up(with the green light on) and there's no image on my screen.NONE. I've rebooted at least half a dozen times.NOTHING

This sound like RROD waiting to happen? My 2 year warranty with Best buy runs out July 12th,think I may be honoring it,because I see this system crapping out the day after my warranty expires.

I've experienced the following in the past couple of weeks:

1) My disk tray does not open without me tapping on it hard enough to open it.This is EVERYTIME now I try to open tray.

2) The image onscreen becomes slightly fuzzy and distorted.This has been happening in the past 4-5 days.

3)At this very moment,the xbox is powered up(with the green light on) and there's no image on my screen.NONE. I've rebooted at least half a dozen times.NOTHING

This sound like RROD waiting to happen? My 2 year warranty with Best buy runs out July 12th,think I may be honoring it,because I see this system crapping out the day after my warranty expires.

#1 should be enough for BB to give you an exchange I'm guessing. I'd give the exchange a shot since I dont think they'll attempt to repair it. ;)

#2 & 3 kind of sounds like what happens to me when mine goes to RROD. Once the screen checkerboards and the unit locks up, I can then restart mine manually and get a RROD everytime.

Good luck and let us know how it goes.

Ok...He finally got through and they told him that he would have to cancel his repair request and then wait 24 hours before calling to setup the new repair request for the coffin. We will see how that call goes tomorrow.


Good deal! No need to spend any money if you dont have to.

#1 should be enough for BB to give you an exchange I'm guessing. I'd give the exchange a shot since I dont think they'll attempt to repair it. ;)

#2 & 3 kind of sounds like what happens to me when mine goes to RROD. Once the screen checkerboards and the unit locks up, I can then restart mine manually and get a RROD everytime.

Good luck and let us know how it goes.

Is best buy still doing easy in-store replacements? I've heard it depends on the store. I live outside the US so repair isn't an option.I'll be in New Jersey in a week and I intend to find a best buy while there.

I'm actually thinking I'll request a giftcard/credit instead of a replacement.I paid full price $399 back in July 2006(March 2006 model) and I'm prepared to wait awhile for another price drop and MAYBE an improved model.There's no 360 exclusives on the immediate horizon that I'm dying to get my hands on.Plus I have a PS3 and Wii,and with school starting for me soon I won't have time for 3 consoles anyways,barely one for that matter.

I'll keep you guys updated....

Just a quick update - got my replacement from Costco this week and I'm all set up with an Elite now. I'll plug them again since they took such good care of me - it's a great place to buy a console.

Good luck to everyone else . . .

3 RROD Since March one a single Xbox 360!?

1st time: Sent back after RROD and it took 3+ weeks
2nd time: Sent back after E74 error and clicking noises, etc. Used coffin from first return. Took 3+ weeks
3rd time: The Xbox arrived last Thursday after repair and it was DOA! RROD after plugging it in. Xbox Support said to send it back.

Their response to my frustration with 3 failures since March on the same Xbox was that if it fails again a Supervisor would be handling the return/repair process. So what. They offered me a free game for my troubles, my choice of either PGR3 or Viva Pinata. We have both so I declined. They said I could chose either a wireless controller or a play-n-charge kit. I took the controller, which I already have 6 and we'll see if that arrives in the mail some day.

My Xbox goes back on Monday for repair again. And people wonder why I have a spare Xbox .... ha.

kj - interesting story. My friend is on his SIXTH unit (I'm only on my second). I was amazed at the run-around he got when dealing with his 4th, 5th, and 6th units.

I got 0102. You say you got yours to work with a bottle of air spray, where did you spray it?

[QUOTE=CMR;8317695]
The Code I got is 0102 which means the computer does not know the problem as it is not hardware or heating or anything like that. Could be dust, loose solder or static! I use a can of compressed air and my X360 IS BACK!!!!!! I do not know for how long but I played last night for several hours and had not one Hiccup.

Where did you spray the compressed air? I think I might try that since my xbox gets pretty dusty where it sits

0102 IS the X-Clamps/overheating. It IS a hardware issue.

You might be able to cure that with some compressed air, but it's doubtful and most certainly only temporary. I've only seen 2 units that this so-called "fix" may have helped with, and both were so absolutely caked with dust that it appeared they buried their 360s in a dustpile and left it running 24/7 for a full year. :(

I say it's doubtful because even with the best, most powerful can of air/gas, you're never, ever going to get all (or even a mojority of) the dust out without opening the unit. All accessible spaces just aren't possible with the vent locations.

RROD number 2 this time on my Elite made july 07 I guess that isnt too bad after reading this thread I was getting suspicious when it started to stutter/freeze the other day and then locked up but worked fine after each restart even thought it was the disc (NG2) exchanged the disc and it was fine for three days and then I'm playing tonight and BAM the screen goes blank restart the 360 and 3 red rings....30 mins after Best Buy closes! Oh well tomorrow's a new day

Well for an update...My brother finally called MS tonight and got a new repair ticket with them sending out a pre-paid box. He said the guy he talked to was great and he was off the phone quickly. The guy said 3-5 days to get the box so we will see. lol

So here's my story. My 1 1/2 yr old 360 got the RROD, I went online and filled out the repair form - didn't bother attempting to call anyone. Within 3 days I had the box, sent my 360 right back. Last night I got the email that they had received it, so I check the status and find :

Device shipped to customer - Your console has been repaired or replaced. We are shipping it back to you.

It's already got a tracking number! They just got it yesterday, what's going on? Are they just replacing them now?

So here's my story. My 1 1/2 yr old 360 got the RROD, I went online and filled out the repair form - didn't bother attempting to call anyone. Within 3 days I had the box, sent my 360 right back. Last night I got the email that they had received it, so I check the status and find :

Device shipped to customer - Your console has been repaired or replaced. We are shipping it back to you.

It's already got a tracking number! They just got it yesterday, what's going on? Are they just replacing them now?

How did you manage that? When my brother tried to do it all online it said he had to call customer support to finish his repair request.

Personally I wouldn't complain if they are getting them back out to you quickly. Though I do know in the past the site was known to be a little inaccurate at times.

beats me. I started getting worried when i saw them returning my console the same day they got it. Especially after reading the official forums and hearing their accusations of tampering with many people. So, I called last night and found out they did in fact recieve my console, replaced it and shipped it back out on the same day. Not sure why they didn't bother repairing, but whatever. As long as it works!

beats me. I started getting worried when i saw them returning my console the same day they got it. Especially after reading the official forums and hearing their accusations of tampering with many people. So, I called last night and found out they did in fact recieve my console, replaced it and shipped it back out on the same day. Not sure why they didn't bother repairing, but whatever. As long as it works!

They repaired my original console, and it was in and out of the repair shop in the same day. They claim 1-2 days to repair it, then out the next.

They repaired my original console, and it was in and out of the repair shop in the same day. They claim 1-2 days to repair it, then out the next.

My system was in their hands less than 48 hours. I've already gotten a UPS tracking number for the return back to me. I'm not sure if this is a good thing or not since I'm guessing they're swapping the boxes with refurbs?

Then again, a refurb might not be a bad thing since I dont know if I want my original console back. :confused: :D

My system was in their hands less than 48 hours. I've already gotten a UPS tracking number for the return back to me. I'm not sure if this is a good thing or not since I'm guessing they're swapping the boxes with refurbs?

Then again, a refurb might not be a bad thing since I dont know if I want my original console back. :confused: :D

When you think about it at this point, aren't they ALL refurbs?

With the quick turnarounds, I'd like to see someone put some small identifying marks on their units and see if they are still there when they get their unit back. One would need to add markings beyond just the outer shell, as it's highly likely M$ is simply tossing the old, original cases over Frankenstein guts.

I haven't seen the main xbox dashboard in a week. Reason being because no image of any kind shows up onscreen.I get a 'not supported mode' message on my plasma.That and my drive door hasn't opened without me forcing it for two weeks.I think it's officially FUBAR....

I don't see why people complain about getting a refurb and not their own unit. If they repair your unit then it is the same thing as a refurb isn't it? Besides from what I understand if you get your old console back then you only get the remainder of your warranty but if they send you a different console then you get a full year and RROD warranty with it. Someone correct me if I am wrong please.

I don't see why people complain about getting a refurb and not their own unit. If they repair your unit then it is the same thing as a refurb isn't it?

Depends. If you're a casual gamer with a life beyond Halo, you'd want your own 360 back rather than one from someone that lives in his/her parent's basement and plays 12 hours every day since the laser and other parts aren't covered under the ROD warranty. Even though less likely, but far more of a serious issue, maybe you don't wan't some unknown unit coming back to you with roach or bedbug eggs inside.

Depends. If you're a casual gamer with a life beyond Halo, you'd want your own 360 back rather than one from someone that lives in his/her parent's basement and plays 12 hours every day since the laser and other parts aren't covered under the ROD warranty. Even though less likely, but far more of a serious issue, maybe you don't wan't some unknown unit coming back to you with roach or bedbug eggs inside.

Yeah.... I've gave it some thought since my last post since when I posted, I wasnt sure what I'd really want back in return.

I'd prefer either a NEW console or my unit repaired.... refub would be the least desireable option due to exactly what you've stated.

I don't see why people complain about getting a refurb and not their own unit. If they repair your unit then it is the same thing as a refurb isn't it? Besides from what I understand if you get your old console back then you only get the remainder of your warranty but if they send you a different console then you get a full year and RROD warranty with it. Someone correct me if I am wrong please.

Well then I definately want my old console back since I've still got around 21 months of RROD warranty left.

So why wouldnt I get that 21 months added to the refurb instead of only getting 12 months on it?

I don't see why people complain about getting a refurb and not their own unit. If they repair your unit then it is the same thing as a refurb isn't it? Besides from what I understand if you get your old console back then you only get the remainder of your warranty but if they send you a different console then you get a full year and RROD warranty with it. Someone correct me if I am wrong please.

Because I don't as a rule like used electronics.I have no idea how it's been treated by the original owner,or in fact how many owners there have been period.Who's to say the reburbished unit you get back hasn't been owned by 2-3 different people?My unit has been handled meticulously by me and I that's what I want back.

Good point. I would've prefered to have my original unit also. Yeah, I'm glad to be able to play again, but all I can think about now is how in about a year it may RROD again. Terrible hardware design. I hope I have a 1 year warranty with this refurb. I think I'll call'em.

Well after almost 2 years and no RROD, I finally got the 3 lights this weekend. I just did the code thing and got 0021. Anyone know yet what that is?

I probably should just go ahead and send it in....

Well after almost 2 years and no RROD, I finally got the 3 lights this weekend. I just did the code thing and got 0021. Anyone know yet what that is?

I probably should just go ahead and send it in....

0021 is Memory Error.

Well then I definately want my old console back since I've still got around 21 months of RROD warranty left.

So why wouldnt I get that 21 months added to the refurb instead of only getting 12 months on it?

No they consider it like a new console so you get 12 months full warranty on top of the 36 months of RROD only warranty.

On a side note...My brothers box came today and will be shipping it out tomorrow morning. So we will see how long it takes them.

0021 is Memory Error.

I hope that doesnt mean my harddrive is DOA :eek:

I hope that doesnt mean my harddrive is DOA :eek:

Well try to narrow it down a bit...Take your hard drive all and then fire it up or take your hard drive all and try it on another 360.

Well try to narrow it down a bit...Take your hard drive all and then fire it up or take your hard drive all and try it on another 360.

I took the HD off and it still red-ringed, so it must not be it.

Sorry, I obviously wasn't specific enough. 0021 is Memory CHIP error. It has nothing to do with the HD at all.

So, I get to update my saga now - weeeeeeeeeeee:


It won't be a problem, it appears :rolleyes:


5-3-08 : RROD, called MSFT
5-8-08 : Coffin arrived
5-10-08: Xbox dropped off
5-12-08: XBOX Left town via ups
5-16-08 : XBOX hit MS in Texas
5-17-08 : XBOX repaired and "billing information received"
5-20-08 : Sent out :rolleyes::rolleyes::rolleyes:
5-27 is expected delivery time.

Got it 5/27. It died on 6/17.

6-17-08 : RROD, called MSFT
6-23-08 : Coffin arrived
6-24-08: Xbox dropped off
6-24-08: XBOX Left town via FedEx **overnight**
6-25-08 : XBOX hit MS in Texas

...and of course, it can't go that smoothly. FedEx shows it as delivered, and MSFT still has me on the "waiting for console" step. Insane.

Called them, owed a callback, but I'm obviously not pleased.

with all these RRODs.. i wonder who took ownership of my OLD 360 that i sent in. Maybe we should start tracking old serial numbers after we send them in to MS for replacement.

So, I get to update my saga now - weeeeeeeeeeee:




Got it 5/27. It died on 6/17.

6-17-08 : RROD, called MSFT
6-23-08 : Coffin arrived
6-24-08: Xbox dropped off
6-24-08: XBOX Left town via FedEx **overnight**
6-25-08 : XBOX hit MS in Texas

...and of course, it can't go that smoothly. FedEx shows it as delivered, and MSFT still has me on the "waiting for console" step. Insane.

Called them, owed a callback, but I'm obviously not pleased.

I had the exact same problem, except they did not repair mine correctly (fan was smacking something inside the case every revolution). The bad thing was it came back from MS on FEDEX GROUND...which was TERRIBLE! It took FEDEX literally 10 days to get my XBOX back to me once they picked it up from MS. Man was I pissed.

Well, I'm already one 10-day return trip down, from the first saga. I expect nothing better this time.

with all these RRODs.. i wonder who took ownership of my OLD 360 that i sent in. Maybe we should start tracking old serial numbers after we send them in to MS for replacement.

LOL That is an awesome idea. We could do it like that do at the "Where is George?" site where they track the dollar bill with the serial number.

If I had the skillz I would throw something like that up but I don't. I am worthless like that. ;)

This is fun (not):

6-17-08 : RROD, called MSFT
6-23-08 : Coffin arrived
6-24-08: Xbox dropped off
6-24-08: XBOX Left town via FedEx **overnight**
6-25-08 : XBOX hit MS in Texas
7-02-08 : MSFT acknowledged "we have received your console" :rolleyes::rolleyes::rolleyes:
7-03-08 : MSFT "we have shipped your console"


...sigh...

I called yesterday about sending mine in and they no longer send the coffins out. Two guys at work have sent theirs in before, so Im gonna borrow one of their boxes and use it.

They did email me a UPS label to print and use though...

I had the exact same problem, except they did not repair mine correctly (fan was smacking something inside the case every revolution). The bad thing was it came back from MS on FEDEX GROUND...which was TERRIBLE! It took FEDEX literally 10 days to get my XBOX back to me once they picked it up from MS. Man was I pissed.

...and mine's coming back ground. Amazing.

Expected date 7 July.

I have joined the club, too. Just sent my RRoD Xbox in via a supplied coffin on 7/7/08. This was a LAUNCH DAY 360. It has survived inside a tv credenza for the past 2yrs (slightly more ventilation in its previous home). Like most of you I am a more casual gamer and quite anal about the condition of my electronics. The idea that I may get some 15yr old's beat down box in return sort of scares me. If this thing comes back, and dies again I will send it in... But I will also go buy a new one. I'm spendy like that

I called yesterday about sending mine in and they no longer send the coffins out. Two guys at work have sent theirs in before, so Im gonna borrow one of their boxes and use it.

They did email me a UPS label to print and use though...

No they do...You just have to ask for it. They are pushing the email labels to keep costs for them down. They tried to do that with my brother. I made him call them back and send them a pre-paid box.

hey everyone. I posted a few months ago about my e74 1022 error code. after heat gunning the first time it worked for a few weeks then the same codes popped up. did the heat gun again and had it working for 2 1/2 to 3 months but the error came back. I had done the x-clamp fix, installed heatsinks on all exposed chips and bought a new talismoon whisper max case fan hoping it wouldn do this again.

anyway after heat gunning for a third time and lettign cool for several hours i get the 2 left lights indicating that the system is overheating. With normal overheating you can only turn the xbox off by unplugging it but with this I can shut the system down from the power button.

I am all out of ideas now and am thinking of just putting it on ebay and getting a 360 arcade system but was wondering if there is anything else I can do to try to bring it back to life once again. Was considering the heat gun again but I just dont know if I may have fried something thisa last timew around and just have a dead xbox.

thanks all.

hey everyone. I posted a few months ago about my e74 1022 error code...Was considering the heat gun again but I just dont know if I may have fried something thisa last timew around and just have a dead xbox.

1. Take off your old X-Clamp replacement parts and re-apply some Arctic Silver paste.

2. Make absolutely certain to let the unit "cook" for the full 2 minutes after, ala the instructions.

3. Throw that heatgun in the garbage.

OK so I sent in my xbox 2 weeks ago, got the package today via UPS and they sent me a brand new unit. The one i sent in was a Elite and they sent out a new elite. This one's dvd drive is much quiter than my old elite launch unit So I am happy overall with MS at the moment...

OK so I sent in my xbox 2 weeks ago, got the package today via UPS and they sent me a brand new unit. The one i sent in was a Elite and they sent out a new elite. This one's dvd drive is much quiter than my old elite launch unit So I am happy overall with MS at the moment...

You mean "new to you". ;)

You mean "new to you". ;)

Exactly! Funny how many people have been duped by these shenanigans.

Could be but came with all plastics in place like a new one, and it's actually quite when playing I assumed it was a new one. Came with a faceplate even tho I sent mine without one. Oh well as long as it doesn't die on me I will be fine.

hey everyone. I posted a few months ago about my e74 1022 error code. after heat gunning the first time it worked for a few weeks then the same codes popped up. did the heat gun again and had it working for 2 1/2 to 3 months but the error came back. I had done the x-clamp fix, installed heatsinks on all exposed chips and bought a new talismoon whisper max case fan hoping it wouldn do this again.

anyway after heat gunning for a third time and lettign cool for several hours i get the 2 left lights indicating that the system is overheating. With normal overheating you can only turn the xbox off by unplugging it but with this I can shut the system down from the power button.

I am all out of ideas now and am thinking of just putting it on ebay and getting a 360 arcade system but was wondering if there is anything else I can do to try to bring it back to life once again. Was considering the heat gun again but I just dont know if I may have fried something thisa last timew around and just have a dead xbox.

thanks all.

heat gun ????...does that mean a new exclusive from NAMCO??? TIME CRISIS 5 : HEAT GUN ASSAULT!!!!!!....another exclusive for the XBOX360 !!!!....take that SONY....

Well my falcon 360 rrod. I am sending it in today. They said 2-3 weeks. I have another 360 so it is ok I guess. I thought the falcons solved this problem. It was manufactured 10/2007.

What's the # to call or is it just the 1-800-4MY-XBOX?

Well my falcon 360 rrod...I thought the falcons solved this problem...

You and everyone else that believes the endless propaganda and complete misinformation spread around the internet. :confused: I've been saying for months that until the X-Clamp design is removed, this will just keep happening over and over and over again.

Sorry for your loss and good luck with your "repair." :(

My launch unit just bit the dust last night. Kept freezing with tiled/corrupt graphics. I didn't get RROD most of the time just a frozen system with glitchy gfx. I kept turning it on/off and got 3 RR once. I guess it is borked.

What is all of this talk of a "falcon" unit? What is it? Are there any new models that are supposed to be more reliable and have a quieter fan/drive etc? How do I tell which is which? I just may buy a better new one and sell the refurb one after I get it back.

The newer falcons are quiter. They use a 175 watt power supply instead of 203. You can look at the box, but all are falcons now.

You and everyone else that believes the endless propaganda and complete misinformation spread around the internet. :confused: I've been saying for months that until the X-Clamp design is removed, this will just keep happening over and over and over again.

Sorry for your loss and good luck with your "repair." :(

Yeah, I don't understand why people keep saying that either. Everyone keeps thinking the problem is solved when they hear of a new model. I remember when the Elites came out everyone kept shouting, "Problem solved! They use better parts in the Elite!" And the only reason people believed it is because everyone kept repeating it.

The newer falcons are quiter. They use a 175 watt power supply instead of 203. You can look at the box, but all are falcons now.

I suppose a Pro made in March of 2008 is the "falcon"? That is what I got. It does seem to run cooler but the DVD drive still sounds like a jet engine when playing a game. I think it is just as loud as the old one.

I suppose a Pro made in March of 2008 is the "falcon"? That is what I got. It does seem to run cooler but the DVD drive still sounds like a jet engine when playing a game. I think it is just as loud as the old one.

March is exactly on the borderline of when the Falcons made their big push...not that it matters in the slightest as to the reliability of the console.

Yeah, I don't understand why people keep saying that either. Everyone keeps thinking the problem is solved when they hear of a new model. I remember when the Elites came out everyone kept shouting, "Problem solved! They use better parts in the Elite!" And the only reason people believed it is because everyone kept repeating it.

Exactly!

http://i112.photobucket.com/albums/n172/spyderswebphotos/urban_legend.jpg

My launch unit just bit the dust last night. Kept freezing with tiled/corrupt graphics. I didn't get RROD most of the time just a frozen system with glitchy gfx. I kept turning it on/off and got 3 RR once. I guess it is borked.


Same here. It just went kaput...

Good bye my old friend. I will miss you...

March is exactly on the borderline of when the Falcons made their big push...not that it matters in the slightest as to the reliability of the console.

So how can you tell if it is a Falcon or not? Is the power supply a way to tell (200W vs 175W)?

So how can you tell if it is a Falcon or not? Is the power supply a way to tell (200W vs 175W)?

Yeah.

i guess i can no longer say "...well...my xbox has never RROD so it must be your...."

date of birth: 10-2005
<begins to package up console>

So how can you tell if it is a Falcon or not? Is the power supply a way to tell (200W vs 175W)? Honestly most places will only have falcons at this point unless you go to some off the wall place that really doesn't sell a whole lot of them.

So how can you tell if it is a Falcon or not? Is the power supply a way to tell (200W vs 175W)?

i guess i can no longer say "...well...my xbox has never RROD so it must be your...."

date of birth: 10-2005
<begins to package up console>

:::Playing Taps:::

i guess i can no longer say "...well...my xbox has never RROD so it must be your...."

date of birth: 10-2005
<begins to package up console>

Joining you on that as of today :( MFR 10-25-2005, 0110 error on 7-17-08 ... at least there's nothing big coming out in the next couple weeks.

Joining you on that as of today :( MFR 10-25-2005, 0110 error on 7-17-08 ... at least there's nothing big coming out in the next couple weeks.

its probably why i am not too upset, i am crossing my fingers that this is a one repair type of thing where i don't have to send it back 2-4 times...that would make me sour.

Mine went last night. I got the 3 rings at first then it stopped but all my games are freezing, even the ones on XBL and I haven't had it a whole year.

I have joined the club, too. Just sent my RRoD Xbox in via a supplied coffin on 7/7/08. This was a LAUNCH DAY 360. It has survived inside a tv credenza for the past 2yrs (slightly more ventilation in its previous home). Like most of you I am a more casual gamer and quite anal about the condition of my electronics. The idea that I may get some 15yr old's beat down box in return sort of scares me. If this thing comes back, and dies again I will send it in... But I will also go buy a new one. I'm spendy like that

MS Received it on 7/10/08
Shipped a replacement on 7/12/08
I got it 7/16/08 (a day earlier that UPS said it would arrive)

Now i hear and UNDERSTAND that these are *likely* someone else's repaired units, but - hear me out - my replacement 360 has a build date of 6/28/08 on it. That's 2 weeks before they shipped it to me. Is it even POSSIBLE for this unit to have been BUILT, Shipped from (China?), distributed to retail, sold at retail (it's a non-hdmi unit btw), RRoD'd, returned, fixed/refurbed, and to me inside of 2wks???! - I find that dubious at best. I believe I have a brand new build unit, even if it does smell of sour patch kids when I turn it on (j/k)

Either way, it works, and I'm impressed.

MS Received it on 7/10/08
Shipped a replacement on 7/12/08
I got it 7/16/08 (a day earlier that UPS said it would arrive)

Now i hear and UNDERSTAND that these are *likely* someone else's repaired units, but - hear me out - my replacement 360 has a build date of 6/28/08 on it. That's 2 weeks before they shipped it to me. Is it even POSSIBLE for this unit to have been BUILT, Shipped from (China?), distributed to retail, sold at retail (it's a non-hdmi unit btw), RRoD'd, returned, fixed/refurbed, and to me inside of 2wks???! - I find that dubious at best. I believe I have a brand new build unit, even if it does smell of sour patch kids when I turn it on (j/k)

Either way, it works, and I'm impressed.


That's some amazingly funny logic there!

Two questions:

How long does it take to print out a new serial sticker?

How long does it take to swap a shell?

(Hint: About the same time it took me to type in the words above.)

That's some amazingly funny logic there!

Two questions:

How long does it take to print out a new serial sticker?

How long does it take to swap a shell?

(Hint: About the same time it took me to type in the words above.)

Well, not that I doubt it's a potential I will say that a) I don't have a sticker, its printed right on the shell, and b) I'm pretty sure re-manufactured items need to be labeled as such. I bought a reman. Zune and it was clearly marked as such, when it died they sent me a NEW one - Not marked refurbed

I just called Xbox and, get this, the dude looks up my acct and tells me I was shipped MY OWN UNIT back (he tells me the serial # is the same - I'll have to check that nonsense when I get home). Uh?? So their unreliable at best for info. My original build unit was 9/05 (Launch day box) and this new one is 6/28/08. Plus they had it less than a day, with the volume of reported failures still going on, how'd they fix it and back date it (odd!) and sent it to me in 1 day?? Sounds like a bag of hoohaa to me!

Do you think they would bother to remove my guts, fix and replace them in a new/used shell of a prior return? Why bother, my shell was pristine? Perhaps the assembly line requires the shell and the guts to go to different places? Why would cs rep tell me I received the SAME unit in return - Even if the serial # magically is the same, that is not my build date OR my refurb date, so what's up with that? Only other option is they had a set of guts refurbed on 6/28 and stuck them in a shell (blank, or erased mine somehow) and combined the new refurb date with my serial. That kinda sounds possible, but the dude on the phone had no idea...

Who here thinks they fixed mine that quick and dated it PRIOR to when i called to open a service ticket?

Who thinks its a new unit?

Who thinks its a refurb (of someone elses') they sent that HAPPENED to die and get refurbed within 2wks of build??

Who thinks its MINE, relabled with my serial, and the refurbed guts build date?

It's quite obviously a new shell with O.O. (original owner) serial number printed up in 0.002 seconds and Frankenstein guts (possibly refurbed multiple times) from who knows where or when all thrown together that has created your (I'm trying desperately not to fall out of my chair here) "new" console.

Please tell us, is the sticker under your faceplate a long rectangular silver or squarish and white?

It's quite obviously a new shell with O.O. (original owner) serial number printed up in 0.002 seconds and Frankenstein guts (possibly refurbed multiple times) from who knows where or when all thrown together that has created your (I'm trying desperately not to fall out of my chair here) "new" console.

Please tell us, is the sticker under your faceplate a long rectangular silver or squarish and white?

Wow. so glad you could clear that up for me, I had no idea your personal opinion of the inner workings of one of the largest corporations on Earth was generally believed to be an absolute guarantee. While I don't discount your opinion as likely, I can do without the smarmy attitude, as if there are no alternative explanations. In fact the cs on the phone told me officially that on occasion when necessary MS does, in fact, ship customers brand new units. In fact he stated, very clearly that the order of precedence was;
1) Attempt to repair O.O. Original unit and return it
2) Send O.O. a refurb that had previously been owned to repair seeker
3) When 1 & 2 are not viable (due to volume) send O.O. a new unit.

So I don't believe my LOGIC and/or question to be silly or unreasonable. I think your opinion would carry more weight if it wasn't delivered with a know-it-all sentiment. I understand you bear a lot of resentment toward big companies, MS topping your list, I assume, but my experience with a Zune and an Xbox have left me quite impressed with the way they deal with warranty issues.

Good luck staying in your chair.

P.S. I will have to get back to you on the sticker question...

Darn hurricane. My xbox is sitting at UPS in the path of a hurricane...

I am on my 9th console and I am getting sick of this. Anybody have any success in getting microsoft to replace the console. I tried sending an email to the executive department within Microsoft, and they assigned me a tech to walk me through the process, but the console that was sent was broken.

I am on my 9th console and I am getting sick of this. Anybody have any success in getting microsoft to replace the console. I tried sending an email to the executive department within Microsoft, and they assigned me a tech to walk me through the process, but the console that was sent was broken.

Your post sounds a bit confusing... How are you on your 9th console if they've never replaced it? Have you bought 9 consoles, or are you saying it's been repaired 9times? I honestly find it really hard to believe they sent you a broken console, and I don't say that to mean your console works, or that your lying, what I mean is this;

If the device shows up and does not work (properly, or at all) then I would start looking at other parts of the chain. If your power brick is bad no amt. of console swaps will stop the insanity. Did you know the power brick has its own fan/cooling system? If that gets too hot, you're done.

Unless you say "9th console" as hyperbole then you simply must have other issues causing the failures. I would start with power brick, then power source (is the power brick in a surge suppressor, when those go bad/get old they can do horrific things to CE devices). How about the outlet, or the circuit? If you have a friend with an Xbox take your latest broken box to their house and plug it in to all their power & av cables.

I'm sure you may have gone through some/all this already with a tech and may have already tried your device away from your home environment, but seriously, unless you are wrapping the xbox in a blanky, sitting it upright in a box with a heat lamp on it while dripping ice water on top of it, you really shouldn't have this many failures.

So to answer your actual question, how to get a NEW unit rather than more refurbs, it's exactly what you think it is; difficult. Call in, explain your DOCUMENTED 9 failures and firmly request that the event be escalated immediately and that it is obvious that MS has had a more than fair amount of opportunity to "do right by you", and that your patience has grown thin.

I think you'll likely have to go a few rounds before you get your reward, report back what results you get. Remember, IF the person on the phone HAS the power to send you a new Xbox, they hold all the power and you are NO ONE. If you make them like you they are 100% more likely to "help you out", so be "cool" with them, but firm, you've had enough abuse and you need "their help" to remain a loyal and happy customer.

Asanab76 - I think you have the record. My friend is on his sixth and I'm only on my second. Nine is huge! If I were in your spot, frankly, I'd buy a new one from Best Buy (with the service plan) and sell the refurb on eBay (specifically stating that it is a refurb).

...In fact the cs on the phone...

You mean the guy 2000 miles away in India making 25 cents/hour that's likely never laid eyes on an actual console or M$ facility of any kind? :confused:

...told me officially...

...???"Officially"??? What the hell does that mean? Ask for a written transcript of your conversation and guaranteed certificate of authenticity as to the "newness" of your console and sit back and see how "official" said conversation turns out to be. :rolleyes:

...I think your opinion would carry more weight if it wasn't delivered with a know-it-all sentiment...

It's not meant as "know-it-all" but rather "knows better than to think a shiny new paint job, a new radiator, and a new serial # make for a brand new car" sentiment. ;)

...I understand you bear a lot of resentment toward big companies, MS topping your list, I assume, but my experience with a Zune and an Xbox have left me quite impressed with the way they deal with warranty issues...

I bear zero resentment toward any big company (save maybe big oil right now :() and do, in fact, shop at many of said companies regularly. To absolutely adore large corporations that make things right only after class-action lawsuits are threatened against them is rather perplexing. :confused:

...P.S. I will have to get back to you on the sticker question...

A PHOTO will obviously be required for any "official" confirmation as to the "newness" of your console.

You mean the guy 2000 miles away in India making 25 cents/hour that's likely never laid eyes on an actual console or M$ facility of any kind? :confused:
Since I'm in FLORIDA, India is a hair more than 2000 miles away, and as a rep for Xbox his location is regardless of his statements to me.


...???"Officially"??? What the hell does that mean? Ask for a written transcript of your conversation and guaranteed certificate of authenticity as to the "newness" of your console and sit back and see how "official" said conversation turns out to be. :rolleyes:
Officially means "I work for MS and I am saying this to you on the phone, if I wasn't supposed to say this because its bull$hit, I wouldn't say it because my paycheck feeds my 200 babies"

And, as I stated, the man was telling me I DID NOT recieve a refurb, or a NEW UNIT, and that I receieved my OWN UNIT back. He only stated that MS DOES at times send new units as replacements. My issue is that regardless of his records, my current unit cannot be my original unit, atleast not the shell, again as stated..


It's not meant as "know-it-all" but rather "knows better than to think a shiny new paint job, a new radiator, and a new serial # make for a brand new car" sentiment. ;)
You know where you also find shiny new paint job, a new radiator, and a new serial #? ON A NEW CAR! It's true, some times a Duck IS a Duck! Just because your opinion is that it CANNOT be a new unit does not transcendentally make it so, my friend.


I bear zero resentment toward any big company (save maybe big oil right now :() and do, in fact, shop at many of said companies regularly. To absolutely adore large corporations that make things right only after class-action lawsuits are threatened against them is rather perplexing. :confused:
Listen, as as sit and watch my pee-stained Sony SXRD (class action law suit gets me that fixed too!) and play my Xbox, I'll plot to join you in horking sweet deals from the largest corporations out there...


A PHOTO will obviously be required for any "official" confirmation as to the "newness" of your console.
I will take and post pics of the front and back of the unit tonight. FTR I don't fear being proven wrong - I really just want the unbiased truth of the matter. If what I post show for sure it cannot be a new unit, so be it, but if it turns out it IS new, then, Spyder, you may just be shocked, no?

to be continued...

...I will take and post pics of the front and back of the unit tonight...

No need for front and/or back. Just a photo of the warantee sticker will tell all.

First console was purchased in July of 2006. This console died in 27 days. Took it back to CC and swapped it out. 3 months later that console died and I sent to Msoft. Microsoft sends me a console with parts rattling around in the case, and it wont turn on. I ship back, and get another one. This one refuses to turn on. Ship that one back, and they send me another one. Plays for 20 minutes, then RROD. At this point I go back to CC. They allow me to swap the console out for a new one. 6 months later that console dies. Call Msoft, get sent a coffin. Send console back and write letter to Bill Gates, and Steve Balmer explaining situation. Get call from "executive support", and promised that I would receive a working console. Receive console from msoft, and the dvd tray does not open properly. Call msoft, rinse and repeat....Told by support that they will never send a new console to me....

Here are th pics of my console as returned to me;
Back
http://www.404era.com/Gallery/images/IMG_4745.JPG
and front:
http://www.404era.com/Gallery/images/IMG_4741.JPG

Here are th pics of my console as returned to me;
http://www.404era.com/Gallery/images/IMG_4741.JPG

An obvious refurb with that sticker. Here's but one site among many that will confirm:

http://forums.afterdawn.com/thread_view.cfm/639509

So long as it works, who cares anyway? Every 360 ever made is confined to the exact same design flaw. All 5 of mine have no sticker whatsoever. Since they are truly repaired, I have no worries...but even if they ever do fail years down the line, it's only 7-8 minutes of my time to get them up and running again.

Good luck.

Is it true if you send in your 360, that they give you the new Opus motherboard and swithch out and the old ones? I read this somewhere, but I don't remember exactly.

Plus why is everyone getting overnight shipping? This is my 4th time sending it in and I want faster shipping.

^ I don't know, but my 360 RROD of last night after less then one week rec'd back from MS. So whatever MB they are using now, in this case didn't get the job done at all. Less then a week is embarassingly funny, I don't even get mad, I just laugh at MS.

I have two and both have/will have 2 replacements each now. The one that last the longest before breaking was a release window 360. These systems have to fail near 100% within 3 years and IMO is why things like the HD's cost so much still. What a massive critical flaw and to think they don't take the extra step to really fix these things is an all time mystery. Also on the small package part of this... I have they started with UPS, then DHL, then Fedex and now back to UPS. They can't even nail down a carrier on this. I get another good laugh when I drop a coffin off in this small town, and everyone behind the register so far knows exactly what it is from first sight, lol MS, lol.

There thing is sales. Pump them out and make the sales asap. Ship the product to make it work for a few months and past a year if your lucky. When they break. Then worry about it. Its sad that average consumer techy joes have figured out 1 of the main problems. The X-clamp design. And having the cd drive above the gpu heat sink. So stupid. Yet MS has done nothing to fix the issue. Build wise. These people on this board could come up with a better design then what MS came up with.

^ I don't know, but my 360 RROD of last night after less then one week rec'd back from MS. So whatever MB they are using now, in this case didn't get the job done at all. Less then a week is embarassingly funny, I don't even get mad, I just laugh at MS.

I have two and both have/will have 2 replacements each now. The one that last the longest before breaking was a release window 360. These systems have to fail near 100% within 3 years and IMO is why things like the HD's cost so much still. What a massive critical flaw and to think they don't take the extra step to really fix these things is an all time mystery. Also on the small package part of this... I have they started with UPS, then DHL, then Fedex and now back to UPS. They can't even nail down a carrier on this. I get another good laugh when I drop a coffin off in this small town, and everyone behind the register so far knows exactly what it is from first sight, lol MS, lol.

Ok I have a question that I don't think I know the answer to. Well when I was testing my brother RRODed 360 to see if I could figure out figure out what the errors were and so on. The only power brick that would fit it is his. Now that we got the refurb back it will fit either one. He is having a fit. I told him not to worry they put the latest chips in there so you are fine with the 175w brick and the new chips can handle the 203w brick so it doesn't matter which is plugged into it. My question would be...What if they didn't put the new chips in it? Wouldn't the lower watt brick slowly kill the 360? I may be going over his place this coming weekend to check and see which chips he has so I know for sure.

Thanks in advance.

Ok I have a question that I don't think I know the answer to. Well when I was testing my brother RRODed 360 to see if I could figure out figure out what the errors were and so on. The only power brick that would fit it is his. Now that we got the refurb back it will fit either one. He is having a fit. I told him not to worry they put the latest chips in there so you are fine with the 175w brick and the new chips can handle the 203w brick so it doesn't matter which is plugged into it. My question would be...What if they didn't put the new chips in it? Wouldn't the lower watt brick slowly kill the 360? I may be going over his place this coming weekend to check and see which chips he has so I know for sure.

Thanks in advance.

I suggest calling them with the service ticket number and ask them. tell them you have brick A and xbox B and need to know if they place nice together. The record for your bro's service will indicate what they did to the box or sent you.

Here are th pics of my console as returned to me;
and front:
http://www.404era.com/Gallery/images/IMG_4741.JPG


Wait. Am I supposed to remove the cover plate before sending my 360 in for repair?

Wait. Am I supposed to remove the cover plate before sending my 360 in for repair?

MS Specifically mentions only to NOT send them "Custom" faceplates (non-stock). The reason there is no faceplate in my pic is twofold, firstly I am showing Spyder what my sticker looks like, and also because I sent mine in w/o a faceplate because I had a custom one.

I believe IF you sent yours in with the original white faceplate, you'll get it back the same way. I don't know what you'd get if you sent it in with, say, a Halo3 faceplate...probably get a white one back, I guess that depends on who's on the line that day in Texas...:confused:

Thanks Bigbrain.

I got it back yesterday. I got a free 1 month xbl card WOW :) But it was less then 3 weeks. Life is good.

You and everyone else that believes the endless propaganda and complete misinformation spread around the internet. :confused: I've been saying for months that until the X-Clamp design is removed, this will just keep happening over and over and over again.

Sorry for your loss and good luck with your "repair." :(

No RROD, but I know she's gone. :(

Tiger Woods 07 was autosaving, and probably trying to load it's ESPN thing at the same time, and it crashed while saving.

"Do not power off while saving"

I never do this, but my XBOX decided to. Now I can't play any games without freezing after a few minutes. Sometimes, it freezes during startup. Not sure what to do yet, since I'm not sure if it's just the HD.

Can any experts tell me if they think all my save data is corrupted? Will MS treat my console as RROD, or do I have to jump thru hoops and loops? Should I just get a PS3? (joke)

... I'm not angry. I expected it to go down waaay sooner than this.

...Can any experts tell me if they think all my save data is corrupted? Will MS treat my console as RROD, or do I have to jump thru hoops and loops?...

Swapping out either the hard drive or the console will give you a definitive answer as to which component has failed. If it is the hdd that has given up the ghost, you're SOL. If it is the console itself, then yes, M$ will not "repair" the unit for you (free of charge, anyway) unless the RROD is showing. If the latter is the case, then you can either; wrap her up in a towel and run for around 30 minutes until she turns red...or simply do the repair yourself as per the methods I've desribed here many times before.

Swapping out either the hard drive or the console will give you a definitive answer as to which component has failed. If it is the hdd that has given up the ghost, you're SOL. If it is the console itself, then yes, M$ will not "repair" the unit for you (free of charge, anyway) unless the RROD is showing. If the latter is the case, then you can either; wrap her up in a towel and run for around 30 minutes until she turns red...or simply do the repair yourself as per the methods I've desribed here many times before.Thanks. I think I'll take her on a summer nights bike ride to the River Piers, wrap her in a towel to keep 'er warm, and dance the night away. :o She deserves it.

My original post was lost, buy my Elite went out 8/6...just found out it's already on its way back. Woohoo gotta love having a service center a few hundred miles away!

That's about 1 week...Not shocking, really. I'm glad they have their act together. I'm in FLorida and it was about 1 wk for me too

Another one bites the dust...

I got this one in Dec 07 with the Best Buy PRP. Since I have a spare I am going to sit on this one until the 60GBs are out and they can't give me another 20GB.

http://img514.imageshack.us/img514/1544/30402467010342296200lq5.jpg

http://img514.imageshack.us/img514/8608/30402454910342291960qa9.jpg

http://img514.imageshack.us/img514/4027/30402444510342288350xg1.jpg

http://img514.imageshack.us/img514/7762/30402426710342281790pt1.jpg

I have tried to read/seach through most of this thread but I just need a little clarification. My elite recently started freezing about 5 minutes after playing any games. I have the Best Buy 2 yr Product Replacement Plan and my system is exactly 1 year and 2 days old. Now from what I've read I should be able to walk into a best buy and exchange it for a new one but it will effectively end my 2 yr PRP and I will have to purchase a new one for the new system. Does this sound correct? Did I get screwed by this happening 2 days too late?

Another one bites the dust...

I got this one in Dec 07 with the Best Buy PRP. Since I have a spare I am going to sit on this one until the 60GBs are out and they can't give me another 20GB...

Let us know what happens....in 2010.

I wouldn't be too sure about that, Spyder. Since the PRP Claim is actually a gift card, and if his store is like my local one, he could go in right now and get a 60GB unit. I saw the shelf stocked full of nothing but 60GB units yesterday afternoon.

I have tried to read/seach through most of this thread but I just need a little clarification. My elite recently started freezing about 5 minutes after playing any games. I have the Best Buy 2 yr Product Replacement Plan and my system is exactly 1 year and 2 days old. Now from what I've read I should be able to walk into a best buy and exchange it for a new one but it will effectively end my 2 yr PRP and I will have to purchase a new one for the new system. Does this sound correct? Did I get screwed by this happening 2 days too late?

Yes that is correct.

Let us know what happens....in 2010.

Well why even bother at that point since the world will end in 2012. :D

I wouldn't be too sure about that, Spyder. Since the PRP Claim is actually a gift card, and if his store is like my local one, he could go in right now and get a 60GB unit. I saw the shelf stocked full of nothing but 60GB units yesterday afternoon.

Mine still have 20GB. I was also going to wait to see if the price drop rumor is true for the 60GBs. We shall see.

YYYYAAAAAYYYY!!!!!!! I got the call from UPS today!:D


My baby is gonna be here tomorrow afternoon!!!!:D:D


I've got her room fixed up and...her...bottle? I don't know...What's a good analogy for games being like food?

Thought it would never happen. Finally lost one of my two launch 360s to the RROD. MS appears to have it's head together, a quick phone call, print up the label, a trip to my works shipping dept. and the work was all done for me. :) We still have 4 more 360s in the house, so I've been planning for this day all along. :D

We still have 4 more 360s in the house, so I've been planning for this day all along. :D

I'm just curious: why so many 360s in the house?

I'm just curious: why so many 360s in the house?

I currently have 6. At around $50 per, the question is, why not?

how do you get them for 50?

I currently have 6. At around $50 per, the question is, why not?

Because then I'd feel obligated to buy more TVs with which to play them! Very bad cycle.

I currently have 6. At around $50 per, the question is, why not?

WTF!! :eek:

Where did you get them for $50???

Where did you get them for $50???

Let me guess... something like Ebay. RROD Xbox 360s. Buy, fix, enjoy.

WTF!! :eek:

Where did you get them for $50???

I have lots of sources...none of them eBay. I only buy virgin units that have RROD that include the hard drive and all cables.

hey guys i'm being offered an elite for $70. here's the problem. When it powers up, the screen is blue....that's it! do you guys have any experience with that problem? i've never heard of it.

thanks for the help.

hey guys i'm being offered an elite for $70. here's the problem. When it powers up, the screen is blue....that's it! do you guys have any experience with that problem? i've never heard of it.

thanks for the help.

Any lights at all around the RF board? If so, can you extract a code? Is this hooked up over HDMI or component/composite? Is the hdd hooked up? If so, have you tried it without it attached?

Any lights at all around the RF board? If so, can you extract a code? Is this hooked up over HDMI or component/composite? Is the hdd hooked up? If so, have you tried it without it attached?


got code 0102.....i'm going to research shortly. now it's working?!?!?!?

OK, Monday night I was Playing COD4 online and right in the middle of a match it froze on me. I restarted it and everything went ok. So last night I am playing COD4 online again (it’s really the only game I play) and before I can even get a shot off it freezes again. This time the controller was vibrating in my hand and I couldn’t get it to stop until I pressed the power button on the unit itself. I waited a minute and pressed the power button on the unit again and the green lights came on but I couldn’t get the controller to link up and the system wouldn’t boot up. So I pressed the power button again and let it sit for about 10 minutes. This time when I pressed the power button I got the RROD! I yelled so loud the dog got all scared and started barking. I pressed the power button again and went to look for the box so I could find the number to MS. After searching for about 30 minutes and not finding it I gave it another shot and pressed the power button on the unit and low and behold it powered up and I got a good hour of COD4 online time with no problems.

So if you all have the 800 number I would appreciate it cause I know it’s only a matter of time.

On a good note I told the girlfriend that it was dying and she said I should buy a new one. If I do decide to get a new one it will be an Elite. Are the Elites known to fail as often as the others?

got code 0102.....i'm going to research shortly. now it's working?!?!?!?

Beginning of the end. Wrap the thing in a towel and give it a merciful death before sending it off to M$.

Either that, or fix it yourself as per the instructions I've mentioned numerous times here.

hahaha...an honorable death!

Yeah, I'm in the same boat...360 #2 is freezing up and starting to give me "Disc is unreadable" errors.

I know how this movie ends.

OK, Monday night I was Playing COD4 online and right in the middle of a match it froze on me. I restarted it and everything went ok. So last night I am playing COD4 online again (it’s really the only game I play) and before I can even get a shot off it freezes again. This time the controller was vibrating in my hand and I couldn’t get it to stop until I pressed the power button on the unit itself. I waited a minute and pressed the power button on the unit again and the green lights came on but I couldn’t get the controller to link up and the system wouldn’t boot up. So I pressed the power button again and let it sit for about 10 minutes. This time when I pressed the power button I got the RROD! I yelled so loud the dog got all scared and started barking. I pressed the power button again and went to look for the box so I could find the number to MS. After searching for about 30 minutes and not finding it I gave it another shot and pressed the power button on the unit and low and behold it powered up and I got a good hour of COD4 online time with no problems.

So if you all have the 800 number I would appreciate it cause I know it’s only a matter of time.

On a good note I told the girlfriend that it was dying and she said I should buy a new one. If I do decide to get a new one it will be an Elite. Are the Elites known to fail as often as the others?

First, buy your dog a big bone or toy as a token of aplogy for yelling. :eek:

Second, give your gf a "big bone" or "toy" as a token of appreciation for understanding. ;)

Third, your system is "boned." Give your 360 the towel treatment and send it in. Here's where you start:

Within the U.S. and U.S. Territories, please see www.xbox.com or call the Xbox Customer Support number: 1-800-4MY-XBOX (1-800-469-9269); TTY users: 1-866-740-XBOX (1-866-740-9269)

Fourth, give yourself some time to prepare to accept the fact that ALL 360 units are doomed to fail, regardless of how many "bones" they cost, due to the major design flaw. :(

Good luck.

First, buy your dog a big bone or toy as a token of aplogy for yelling. :eek:

Second, give your gf a "big bone" or "toy" as a token of appreciation for understanding. ;)

Third, your system is "boned." Give your 360 the towel treatment and send it in. Here's where you start:

Within the U.S. and U.S. Territories, please see www.xbox.com or call the Xbox Customer Support number: 1-800-4MY-XBOX (1-800-469-9269); TTY users: 1-866-740-XBOX (1-866-740-9269)

Fourth, give yourself some time to prepare to accept the fact that ALL 360 units are doomed to fail, regardless of how many "bones" they cost, due to the major design flaw. :(

Good luck.

I'll take care of the first on later on this evening, I took care of the second one last night, I'll read up on the third one now and the fourth one is going to be very difficult for me.:D

First, buy your dog a big bone or toy as a token of aplogy for yelling. :eek:

Second, give your gf a "big bone" or "toy" as a token of appreciation for understanding. ;)

Third, your system is "boned." Give your 360 the towel treatment and send it in. Here's where you start:

Within the U.S. and U.S. Territories, please see www.xbox.com or call the Xbox Customer Support number: 1-800-4MY-XBOX (1-800-469-9269); TTY users: 1-866-740-XBOX (1-866-740-9269)

Fourth, give yourself some time to prepare to accept the fact that ALL 360 units are doomed to fail, regardless of how many "bones" they cost, due to the major design flaw. :(

Good luck.

That's some funny s***.

Going on 9mo+ without a glitch since fixing my dead 360. Aside from being without it for a couple weeks, was a generally painless procedure.

FYI, I realize that it may not occur to those of you who believe ALL 360's are doomed (a hyperbole at best, jaded cynicism at worst) that there are still players out there with LAUNCH DAY Xbox 360's that have never failed. I was one until my xbox had a run in with a power outage during play. My best friend still has his 11/22/2005 360. Do I also know people with RRoD xboxes? Yep. And it does suck and yes a design flaw is a design flaw, but to say without a doubt EVERY 360 will fail is simply silliness. It's all about the users circumstance and conditions. I, like my friend, kept my 360 in a very cramped and hot tv stand environment for 3yrs without incident, some of you can keep your 360's in the fridge and it will die. I have since upgraded to an Elite... Let's see if that can change my mind about cutting MS some slack :P

Please. Get a grip and come to reality. I had a launch console and got 1 1/2 years out of it. Bought another brand new 1. It failed with in 6 months. I am on my 3rd BRAND NEW retail unit just like the other 2. The 360's have been out in complete open. I take care of my stuff. The only difference is this 1 is a falcon. I am about 4 months in with this 1 and no issues so far. Wake up. They are all doomed to fail from the design flaws. The crappy drives, x clamp design and the way the system is set up for cooling. If you really want to call it that. They are all DESIGN FLAWS! And for christ sake. They put the damn dvd drive right above the 90nm gpu. WTF is that all about? The heat goes right through the drive and heats up the disks. Causing them to crack. If your going to be that stupid. Use insulation at the very least or thicker metal for the heat does not get through. As I said before. Members on this board could make a better design for the 360 then MS themselves. 360 is the best system by far this generation. But, the hardware quality has left a sour taste in peoples mouth and will effect them on there next system release.

FYI, I realize that it may not occur to those of you who believe ALL 360's are doomed (a hyperbole at best, jaded cynicism at worst) that there are still players out there with LAUNCH DAY Xbox 360's that have never failed. I was one until my xbox had a run in with a power outage during play. My best friend still has his 11/22/2005 360. Do I also know people with RRoD xboxes? Yep. And it does suck and yes a design flaw is a design flaw, but to say without a doubt EVERY 360 will fail is simply silliness. It's all about the users circumstance and conditions. I, like my friend, kept my 360 in a very cramped and hot tv stand environment for 3yrs without incident, some of you can keep your 360's in the fridge and it will die. I have since upgraded to an Elite... Let's see if that can change my mind about cutting MS some slack :P

There's also one guy with a running Edsel on all planet Earth, so kudos to them for making one fine automobile! :rolleyes:

FYI, I realize that it may not occur to those of you who believe ALL 360's are doomed (a hyperbole at best, jaded cynicism at worst) that there are still players out there with LAUNCH DAY Xbox 360's that have never failed. I was one until my xbox had a run in with a power outage during play. My best friend still has his 11/22/2005 360. Do I also know people with RRoD xboxes? Yep. And it does suck and yes a design flaw is a design flaw, but to say without a doubt EVERY 360 will fail is simply silliness. It's all about the users circumstance and conditions. I, like my friend, kept my 360 in a very cramped and hot tv stand environment for 3yrs without incident, some of you can keep your 360's in the fridge and it will die. I have since upgraded to an Elite... Let's see if that can change my mind about cutting MS some slack :P

It is not a matter of if...just when.

So this thread is officially just a bltchfest, then? I've never seen people so jaded. I tried to be diplomatic in my commentary, in not offending anyone who's opinion is that all life sucks thanks to M$ shoddy design - But to attack me because from MY personal perspective I see things a little less grimly is just downright immature.

Our expectations of our devices are very high, and yes in the good old days things were brick solid and almost never broke - but I know you all know that making A $ and building an unbreakable CE product just won't happen 99% of the time.

All I'm saying is I didn't take it personally when my Xbox died, I didn't feel the icey fingers of Bill Gates on my spine as he ass raped my wallet, laughing all the while...

And spyder, if you care to do a bit of research on the Edsel I'm sure you'll discover that the car was bashed for all the wrong reasons (expect the giant Vagina for a grill) - It never shook the stigma of the initial complaints, much like the Corvair that certainly WAS safe at several speeds...

Here's what appears to be the most scathing and supportive article I found - all in one
http://www.time.com/time/specials/2007/article/0,28804,1658545_1657867_1657781,00.html

Why does this image keep rolling through my head? :rolleyes:

http://i112.photobucket.com/albums/n172/spyderswebphotos/headinthesand.jpg

BTW, I don't see anyone "attacking" anyone else here. :confused: If the truth hurts a fanboy, that's life.

Ok got my replacement system today (missed the FedEx delivery yesterday). I shipped mine (console #3 and was an early 06 model) back last Monday (8/18) so turn around was pretty quick. They did replace my old system with a new one with a date of 2008-05-06 and included a new power bar which is rev 1. My old one was rev 0. They both have the same power settings though. I thought I read I do not want to plug the power brick into a surge protector, or does it matter?

Why does this image keep rolling through my head? :rolleyes:

http://i112.photobucket.com/albums/n172/spyderswebphotos/headinthesand.jpg

BTW, I don't see anyone "attacking" anyone else here. :confused: If the truth hurts a fanboy, that's life.

Well, being told to "get a grip" and called a "fanboy" doesn't exactly sound like mature retort to sensible conversation. I'm not going to go cry in my Wheaties or anything, but since you're so concerned with the truth and whether it hurts or not I just thought some of you more intelligent people might be interested in a different point of view. Obviously, as I stated, you've all come to this thread for the sole purpose of whining about M$'s immense failures and how dramatically it's has negatively impacted your otherwise peachy lives.

I don't deny there's a problem now nor did I ever. I'm no fanboy, I'm a 36yr old man who's had every console since the early 80's and yeah, they all worked the entire time I had them until the 360 wet the bed. I sent away to M$ and they sent me a replacement.

Gosh my life is ruined.

Sure it would have been better if it never broke, but it did. And if they didn't fix it for free, I guess I'd go buy another one. I'm sure I'd come on here and bltch about it too, but like most of you I'd would still be M$'s bltch.

So try not to tun into this guy when you respond;
http://www.xerratus.com/content/binary/head-up-ass.jpg

Sigh....My recently "repaired" console (Jan 08) Just red ringed today. Crossing fingers for a real fix this time.

I would just like to say that I have been very impressed with the RROD return procedure. From time of death to getting my console back today was less than 3 weeks! Hopefully the problem will be fixed (this is my first ever RROD after having the console for 2+ years). MS may have screwed up initially but I for one (and maybe I'm the only one) have been very satisfied with how they've handled their mistake.

I thought I read I do not want to plug the power brick into a surge protector, or does it matter?

One of the biggest propaganda tactics ever used by M$ amidst the endless sea of misinformation spread all over the web! Here is some more info on the so-called "bad surge protector" farce: http://www.neoseeker.com/news/6889-microsoft-says-its-bad-surge-protectors-killing-xbox-360s-/

From the article:

"The Xbox 360 is highly sensitive to reductions in power, and even the slightest cut in power can cause things like the fans and even the DVD laser to malfunction. Surge protectors can cause this, and probably 90% of the consoles they see have all failed in 6-12 months of being plugged into a surge protector."

Reaction from a related article:

"Using a similar logic 100 percent of them were also switched on so maybe the power switch is to blame."

Hilarious! :D

Ok got my replacement system today (missed the FedEx delivery yesterday). I shipped mine (console #3 and was an early 06 model) back last Monday (8/18) so turn around was pretty quick. They did replace my old system with a new one with a date of 2008-05-06 and included a new power bar which is rev 1. My old one was rev 0. They both have the same power settings though. I thought I read I do not want to plug the power brick into a surge protector, or does it matter?

The whole surge protector thing was a BS response by MS when 360s started RRODing. I think all electronic equipment should be on surge protectors but make sure it is a real surge protector and not just a power strip.

Has anyone had UPS lose their xbox on its way back? How long is it going to take before I see another xbox in my living room?

Has anyone had UPS lose their xbox on its way back? How long is it going to take before I see another xbox in my living room?

What does your tracking number say?

let me ask this, has anyone ever fixed their 360 via the "x-clamp fix" even though it was still under waranty?

mine keeps freezing and i got the RROD just once. i cant seem to get it again though but it freezes within minutes.

i dont mind messing around with electronics but my waranty is still good for another year. but im thinking i might just keep my pristine unit then get some scratched up unit back.

let me ask this, has anyone ever fixed their 360 via the "x-clamp fix" even though it was still under warantee?

Absolutely! :) My particular group of co-repairmen typically rip off the worthless warranty sticker and do the X-Clamp removal the first day we get a new system added to the fray.

mine keeps freezing and i got the RROD just once. i cant seem to get it again though but it freezes within minutes.

The final curtain is slowly coming down for your box. Your options are to either; wrap the unit up in a towel and let her fry until she permanently displays the code of doom to appease M$'s insatiable appetite for rose-colored circles, or to fix her yourself.

i dont mind messing around with electronics but my warantee is still good for another year. id just rather keep my pristine unit then get some scratched up unit back.

If you're even moderately capable, the fix is quite easy...so long as you follow directions precisely and don't try anything like what I just described above before you start.

I don't blame you for wanting your own unit back. Despite the laughable claims of those getting "new" boxes back, I'd much rather have my own than a "refurbished" Frankenstein unit with a shiny new sticker slapped on the case anyday.

Absolutely! :) My particular group of co-repairmen typically rip off the worthless warranty sticker and do the X-Clamp removal the first day we get a new system added to the fray.



The final curtain is slowly coming down for your box. Your options are to either; wrap the unit up in a towel and let her fry until she permanently displays the code of doom to appease M$'s insatiable appetite for rose-colored circles, or to fix her yourself.



If you're even moderately capable, the fix is quite easy...so long as you follow directions precisely and don't try anything like what I just described above before you start.

I don't blame you for wanting your own unit back. Despite the laughable claims of those getting "new" boxes back, I'd much rather have my own than a "refurbished" Frankenstein unit with a shiny new sticker slapped on the case anyday.

im very capable, im an electrician. im really thinking about doing this myself and while i have it apart, maybe some cosmetic upgrades as well.

im very capable, im an electrician. im really thinking about doing this myself and while i have it apart, maybe some cosmetic upgrades as well.

Cosmetic upgrades are half the fun! :) Plexi, painting, lighting, fan upgrades, case cutting, etc...there's a plethora of projects out there for the bold and/or bored. If you run into any issues, you can shoot me a PM.

im still undecided weither im going to return my 360 for repair but i REALLY, REALLY dont feel like calling MS customer service and dealing with their non-english speaking reps. :mad:

does anyone know where i can find the online form to get a box or label sent to me?

im still undecided weither im going to return my 360 for repair but i REALLY, REALLY dont feel like calling MS customer service and dealing with their non-english speaking reps. :mad:

does anyone know where i can find the online form to get a box or label sent to me?

You still have to call them. Try calling them during normal US working hours.

Got RROD for the third time :mad: Original unit purchased in June 2006, RROD in winter 2006. Replacement RRODd in July 2007. Third unit now waiting for coffin.

I had some freezing issues since I picked up Tiger Woods last week but it died for good on Sunday night. Called Xbox immediately. CSR explained that normal turnaround was 2-3 weeks but given that this was my third time, I should expect a shorter time. (We'll see.) FWIW, the date on the console I'm sending back was 12-12-05.

Got RROD for the third time :mad: Original unit purchased in June 2006, RROD in winter 2006. Replacement RRODd in July 2007. Third unit now waiting for coffin.

I had some freezing issues since I picked up Tiger Woods last week but it died for good on Sunday night. Called Xbox immediately. CSR explained that normal turnaround was 2-3 weeks but given that this was my third time, I should expect a shorter time. (We'll see.) FWIW, the date on the console I'm sending back was 12-12-05.


damn that sucks!!! i just got a call from UPS saying they are delivering my elite today. I spent more time in transit then at MS facility. turn around seems to be pretty quick these days.

Coffin arrived today via Fed Ex standard overnight. (I called Sunday night.) Return label is for overnight as well. I don't think my first two times were overnight.

I was able to get mine shipped and fixed without having to call anybody. You can do it in the support section of xbox.com

You still have to call them. Try calling them during normal US working hours.

You can just go to the support section of xbox.com and do it all online without having to call anybody.

I joined the RROD Club today. *sigh* Just when the kids have gone back to school and there are actually games to rent now!

You can just go to the support section of xbox.com and do it all online without having to call anybody.

Interesting...since both times it has said to call them to complete it. (shrug)

So today while playing COD4 I dropped connection in a TDM and got booted. No big deal it happens, so I get into another game and poof it freezes. I turn it off and back on and get the 3 Red Rings.

I check the code and get 0102...so Im pissed and leave it alone for a while. After the Sunday Night Football game I check it with COD4 and get through one whole game and half of another before it freezes this time. I decided to check another game. Throw in Quake 4 and play for about 10 minutes perfectly fine. Tried GTA IV and it needed an update, but froze in the middle. So I clear the cache and try again this time everything was good. Played for about 10 minutes and all seemed well.

Popped COD4 back in and got through 2 whole matches perfectly before shutting it off. So WTH should I do? So far it's just been annoying it seems to freeze but then work fine for awhile? With RB2 coming out in a week, I really need my 360, so should I go ahead and get a coffin or will it magically be fine?

So today while playing COD4 I dropped connection in a TDM and got booted. No big deal it happens, so I get into another game and poof it freezes. I turn it off and back on and get the 3 Red Rings.

I check the code and get 0102...so Im pissed and leave it alone for a while. After the Sunday Night Football game I check it with COD4 and get through one whole game and half of another before it freezes this time. I decided to check another game. Throw in Quake 4 and play for about 10 minutes perfectly fine. Tried GTA IV and it needed an update, but froze in the middle. So I clear the cache and try again this time everything was good. Played for about 10 minutes and all seemed well.

Popped COD4 back in and got through 2 whole matches perfectly before shutting it off. So WTH should I do? So far it's just been annoying it seems to freeze but then work fine for awhile? With RB2 coming out in a week, I really need my 360, so should I go ahead and get a coffin or will it magically be fine?
it's on its last leg. wrap it in a towel and put it out of its misery.

...With RB2 coming out in a week, I really need my 360, so should I go ahead and get a coffin or will it magically be fine?

Agree with VR6, just above. Kill it off and send it in, as it's only going to get worse, NOT better.

Agree with VR6, just above. Kill it off and send it in, as it's only going to get worse, NOT better.

But why does it only happen during COD4? Me and my little brother have been playing Rockband for almost an hour and it's fine. But 15 minutes into COD4 it will freeze.

This morning it froze during COD4 but after a restart it was fine again. Then it froze later on and got RRoD, now after 10 minutes of nothing we are playing RB and it's fine.

Just doesn't make sense to me

But why does it only happen during COD4? Me and my little brother have been playing Rockband for almost an hour and it's fine. But 15 minutes into COD4 it will freeze.

This morning it froze during COD4 but after a restart it was fine again. Then it froze later on and got RRoD, now after 10 minutes of nothing we are playing RB and it's fine.

Just doesn't make sense to me

Expecting the wacky world of M$ to make sense is folly. :(

COD4 is much more challenging to both the CPU and the GPU than RB. This isn't a guarantee that it's only going to happen on COD4, more of a guarantee that it will start to happen on everything, and very, very soon at that.

Kill it. NOW.

Expecting the wacky world of M$ to make sense is folly. :(

COD4 is much more challenging to both the CPU and the GPU than RB. This isn't a guarantee that it's only going to happen on COD4, more of a guarantee that it will start to happen on everything, and very, very soon at that.

Kill it. NOW.

:o Working on it now

So I was playing the tiger 09 demo the other day when the system froze in the middle of my drive. I restarted it and it froze during the boot up animation. Retried it a few times and it eventually made it into the dashboard. Well the thing worked fine for about a week, then today when I was browsing the live store it froze again. Now I'm getting the three red lights every time I turn it on!! So my question to you guys is should I try to advantage of my Target extended warranty and get a new console, or just call of M$ and send it in for a referb? The console is an elite from March 07 (I thought these were the good ones?)

...So my question to you guys is should I try to advantage of my Target extended warranty and get a new console, or just call of M$ and send it in for a referb?

Use your Target warantee and get a NEW unit, not some Frankenstein one with parts ganked from dead units from who knows where. :confused:

...The console is an elite from March 07 (I thought these were the good ones?)

Forget all the misinformation you've undoubtedly read on the bastion of truth, aka, the internet. There is no such thing as a "good" 360, at least in regard to build design. They ALL have the same inherent flaws. :(

Report: Xbox 360 Failure Rate Was as High as 68%

by James Brightman on Friday, September 05, 2008


It's one of the most talked about issues of this console generation; the so called "Red Ring of Death" has plagued Xbox 360 owners worldwide and it's not uncommon to hear stories of people replacing their consoles for the fourth, fifth or sixth time. Microsoft's eventual admission that there's a problem and its decision to extend the 360's warranty not only cost the corporation well over a billion dollars, but it undoubtedly had a large impact on the 360's current standing in the console wars. While some analysts believe the Xbox 360 will manage to retain a second place finish behind the Wii, Sony's been coming on strong this year. Microsoft had a year's head start and the company essentially shot itself in the foot.

Worse yet, however, according to a new in-depth report on VentureBeat.com from veteran journalist Dean Takahashi, author of Opening the Xbox and more recently The Xbox 360 Uncloaked, Microsoft deceived its customers. While Takahashi considers his latest report a "final chapter" to his Uncloaked book, Microsoft has said it's "attempting to create a new sensational angle, and is highly irresponsible."

According to a Microsoft engineer cited in the report, the question of hardware reliability was brought up back in August 2005, way before the 360's launch in November. Microsoft knew there was a major problem and the company marched right ahead anyway in order to get to market a year ahead of the competition. Incredibly, 68 out of every 100 Xbox 360s made by Microsoft's Chinese manufacturing partners were not working properly. Even more unbelievable is that when the first batch of the console's three-core CPUs was produced, a woeful 16 percent were functional.

"Microsoft knew it had flawed machines, but it did not delay its launch because it believed the quality problems would subside over time. With each new machine, the company figured it would ride the 'learning curve,' or continuously improve its production," said Takahashi. "Even though Microsoft's leaders knew their quality wasn't top notch, they did not ensure that resources were in place to handle returns and quickly debug bad consoles. There were plenty of warning signs, but the company chose to ignore them."

Apparently, part of the problem stemmed from Microsoft's ambitious plans for the machine. The company changed the design of the system repeatedly and added a hard drive and wireless controllers, which meant there were added components blocking needed airflow to keep the console operating at an acceptable temperature. "It turned out in the end that this was all going too far, too fast," said one anonymous source. "They were adding too many features after things were locked down. That incremental feature adding just made it fragile."

Complicating the problem was the ineffectiveness of the very QA machines that were supposed to detect which Xbox 360 units were functioning. The report notes that these QA machines ended up approving faulty units and were not properly debugged simply because Microsoft wanted to save $2 million on a $25 million contract with its third-party manufacturer.

Ultimately, it wasn't any one component that was the culprit. ATI's graphics chip was frequently cited for overheating, but the console also had problems with bad solder joints as well as other assembly and memory issues. It got to the point where by the spring of 2006, Microsoft had half a million returned or defective 360 consoles sitting in warehouses. Moreover, Microsoft apparently stopped producing the Xbox 360 in 2007 for a period between January and June in an effort to pin down the problem and fix it.

If you think about, Microsoft has been incredibly lucky – consumers have remained fairly loyal for the most part – but it certainly helps to be a multi-billion dollar corporation. This was one of the worst electronics manufacturing gaffes in history, and it clearly could have destroyed a lesser company's business.


http://www.gamedaily.com/articles/news/report-xbox-360-failure-rate-was-as-high-as-68/?biz=1

Use your Target warantee and get a NEW unit, not some Frankenstein one with parts ganked from dead units from who knows where. :confused:

Yeah, but I also have the factor of game saves; target wont let me keep the hd while ms does. I think

Forget all the misinformation you've undoubtedly read on the bastion of truth, aka, the internet. There is no such thing as a "good" 360, at least in regard to build design. They ALL have the same inherent flaws. :(

Well by good, I mean one that will work for the next three years. Is that too much to ask?

the title of 68% defect rate is a bit misleading...because 68% is the number of bad console from production that MS never shipped out...not a total percent of defective console.they tought they had a problem with their manifacturing process...turned out it wasnt only that and they had more serious issue with the hardware. I still hope they make it this generation cause really they offer the best experience...when the thing is working :P
I'm on my first xbox (falcon) and so far so good...

Well by good, I mean one that will work for the next three years. Is that too much to ask?

Yes.*

*Sure, we can count the infinitesimal number of persons that are so blessed that they still have a (still not quite 3 year-old) working launch console...however, these are also the same type of people that can drop a single nickel in a slot in Vegas after a week of non-gambling adventures and walk away with millions of dollars.

That said, if we also deduct the number of persons that have had multiple defective consoles against the minuscule number that still retain a working original, it is my estimation that we would retain a vastly disproportionate negative end product.

Agree with VR6, just above. Kill it off and send it in, as it's only going to get worse, NOT better.

So I wrapped it up and she died, then I just went to see if anything changed and it started up fine. I played for over 2 hours last night and it was fine.

So now do I send back a non RRoD 360? Do they check them?

So I wrapped it up and she died, then I just went to see if anything changed and it started up fine. I played for over 2 hours last night and it was fine.

So now do I send back a non RRoD 360? Do they check them?

How long did you let it cook?

How long did you let it cook?

About 1 hour :o

However this morning the damn thing RRoD again. It just seems to come and go as it pleases.

About 1 hour :o

However this morning the damn thing RRoD again. It just seems to come and go as it pleases.

As the solder points cool, that's what happens. Just call it in and get it "fixed."

As the solder points cool, that's what happens. Just call it in and get it "fixed."

I went through the process yesterday and the coffin is on it's way. Just wanted to make sure that if for some reason it didn't RR on arrival they wouldn't just ship it back.

So I talked to the target warranty guys, and they think that they will be able to fix it!?!?! I am really skeptical that these guys will be able to repair a 360, mainly because the dude on the phone spoke very little English and sounded like he was from Jamaica 'mon. Plus they want me to ship it in my own box. I am worried that they will just tinker with it until they get it to turn on, voiding the M$ warranty in the process, then send me back a half working 360.
At this point I'm leaning towards sending the unit back to Microsoft. But I am weary about getting back a used "repaired" 360, especially after my friend just got his 360 back from them and it RRoD right out of the box.

So I talked to the target warranty guys, and they think that they will be able to fix it!?!?! I am really skeptical that these guys will be able to repair a 360, mainly because the dude on the phone spoke very little English and sounded like he was from Jamaica 'mon. Plus they want me to ship it in my own box. I am worried that they will just tinker with it until they get it to turn on, voiding the M$ warranty in the process, then send me back a half working 360.
At this point I'm leaning towards sending the unit back to Microsoft. But I am weary about getting back a used "repaired" 360, especially after my friend just got his 360 back from them and it RRoD right out of the box.

Ummm did you get a repair warranty or something? If you didn't then demand a replacement. I wouldn't send it to them. What happens if they "fix" it and 3 months later it dies again. Then you are screwed cuz you can't send it to MS cuz it has been opened and MS will charge you.

I got the 3 year extended service plan, that I purchased because the guy in the electronics assured me that if there was ever a problem that I could just take the xbox back to the store and get a replacement. Now they are telling me that they will only replace it if they cannot fix the problem themselves. At this point I am thinking of just sending it to MS, as I read in another forum from a Target employee that Target just sends the units to MS for repair, which I can just do myself. I'm getting error code 0102 BTW

Yeah see with the service plan then you are stuck with having them fix it. You could demand your money back for the service plan cuz the person who sold it to you said that you could just swap it out which turned out to be false. Since all they are doing is sending it to MS to be fixed anyway. Something you could do for free. You also could demand a replacement console as promised. You paid for the warranty cuz you were told you could just bring it in if it broke and get a replacement. If you don't get anywhere at that store I would try another one.

Words of advice: Be nice...at least until it's time to not be nice anymore. ;)

Ask for a manager if you get nowhere with the clerk. Ask for the manger's supervisor/district manager, if necessary. If all else fails, raise some hell. Typically, they'll give you whatever you want just to get you out of the store. :)

Actually the return chick was about to make the return for me until the manager walked by and she decided to run it by the manager. Tried the other Target in the area, and no dice there either. So I called M$ and will sit and wait for them to send me my "new" Frankenstein unit. At least I get to keep my HD this way :cool:

Actually the return chick was about to make the return for me until the manager walked by and she decided to run it by the manager. Tried the other Target in the area, and no dice there either. So I called M$ and will sit and wait for them to send me my "new" Frankenstein unit. At least I get to keep my HD this way :cool:

If you went during the day, you could always try going at night when there's a different staff. Plus, from my experiences, night staff typically aren't uptight "go-getters" but rather, college students that simply need a job and are trying to get by. Weekend staff are a crapshoot.

Refurb (June 2006 date) replacement arrived yesterday. Only one week after the coffin arrived. Package traveled all legs overnight. Not sure if I got "special" overnight treatment given that this was my third RROD.

just sent in my second 360 to MS for repair (different unit). the Indian rep i talked to said they weren't really sending out boxes anymore. they e-mail a return shipping label. according to him its quicker not to send a box. however i never got the e-mail the first time and had to call back and provide them an alternate e mail address.
when i took it to UPS to get a box and ship it the guy said recently all the returns have been that way. he also said he sees about 2 returns a day and we live in a small town. (there's only one UPS store)

Hi Strutter,

Not sure what that rep is talking about. I just got my coffin (box) a couple of days ago. I simply went the web site, filled out the info and it arrived.

- Hal

just sent in my second 360 to MS for repair (different unit). the Indian rep i talked to said they weren't really sending out boxes anymore. they e-mail a return shipping label. according to him its quicker not to send a box. however i never got the e-mail the first time and had to call back and provide them an alternate e mail address.
when i took it to UPS to get a box and ship it the guy said recently all the returns have been that way. he also said he sees about 2 returns a day and we live in a small town. (there's only one UPS store)

Looks like someone pulled a fast one on you.

Sound more like a "beta test" between M$ and UPS to see if people will blindly accept paying UPS for one of their boxes (and insanely overpriced packing materials) rather than M$ eating the cost. Typcial UPS. :mad: In the past year, I haven't gotten a single package from them that wasn't in my hands at least 2 days later than originally quoted. Every last one had their new standard line of BS attached, "Exemption - Delivery Rescheduled." while the item sits in their warehouse, just a half mile away from me. Fed-Ex, on the other hand, has not been right on time, every time.

Sound more like a "beta test" between M$ and UPS to see if people will blindly accept paying UPS for one of their boxes (and insanely overpriced packing materials) rather than M$ eating the cost. Typcial UPS. :mad: .

very well could be. especially since the UPS guy confirmed that recently all the returns to MS have been just an e-mailed shipping label.

if i had a box that was the right size i would have packed it up myself.
i don't ship stuff at all so i went to UPS to buy a box for maybe $1 or 2. pack it myself with some newspaper or something. slap the label on it and be done with it. i was surprised when he took the 360, placed it behind the counter, charged me $8 and handed me a receipt. thats some seriously over priced packing. its not going to break me but for what it is it shouldn't have cost that much. but i know better now. when i have to send another one in i will insist MS send me a box or i will get a box from elsewhere.

...i was surprised when he took the 360, placed it behind the counter, charged me $8 and handed me a receipt. thats some seriously over priced packing...

$8. ($3 box / $5 to "pack") That's about what I'd expect...from UPS. :(

Fed-Ex would have been more like $3 total. :)

So my launch unit finally bit the dust, almost 3 years after I bought it. The rep on the phone tried to tell me my unit was out of warranty but I told him since they extended the warranty for 3 years I shouldn't have to pay anything. He agreed and gave me my reference number for Xbox repair and my box is coming in the next few days. Does anyone know how random the possibility of getting a newer HDMI equipped unit is? I hope I can get lucky and get one otherwise when I get my replacement I'll just sell it and get an arcade. Kinda funny to finally get the rrod after all this time. I figured mine was pretty much indestructable. Guess I was wrong lol. :p

Sound more like a "beta test" between M$ and UPS to see if people will blindly accept paying UPS for one of their boxes (and insanely overpriced packing materials) rather than M$ eating the cost. Typcial UPS. :mad: In the past year, I haven't gotten a single package from them that wasn't in my hands at least 2 days later than originally quoted. Every last one had their new standard line of BS attached, "Exemption - Delivery Rescheduled." while the item sits in their warehouse, just a half mile away from me. Fed-Ex, on the other hand, has not been right on time, every time.


That or they figure since he has already sent his in before he already has a box for it.

That or they figure since he has already sent his in before he already has a box for it.

that sounds like MS. "you only get one box per household":rolleyes::D
i probably will store this one in the attic for later use.

the first one i sent in was a launch unit. that was almost a year ago. its still working fine (though it doesnt see much use anymore, its more of a back up unit)
this one was a falcon elite bought in dec.07.
-------------

BTW. does anyone know if i'll get back a falcon? i know the power rating is different on earlier units. if they send me an earlier unit my power brick wont supply it with enough power. anyone forsee a problem with that?

My tracking number says that my deadBox was delivered to MS today how long till I get it back?

My tracking number says that my deadBox was delivered to MS today how long till I get it back?
depends on where you're at. it spends more time in transit then it does at MS. it usually only spends a day or two at MS, then it's shipped back UPS ground.

So I just got my Xbox 360 back from the repair center that WalMart outsources to, and the 360 is worse than ever. The freezing is more frequent and now when it freezes, the screen has all types of Skittles looking colors on it! So I have to do it, I called MS and told them I have the RRoD, and I should receive the box Monday since they gave me overnight shipping and I hope the whole process is done by Thursday or Friday.

my xbox is coming friday from microsoft, does anyone know if it will have hdmi? my 360 was a launch 360

So I just got my Xbox 360 back from the repair center that WalMart outsources to, and the 360 is worse than ever. The freezing is more frequent and now when it freezes, the screen has all types of Skittles looking colors on it! So I have to do it, I called MS and told them I have the RRoD, and I should receive the box Monday since they gave me overnight shipping and I hope the whole process is done by Thursday or Friday.

Just a word of caution. They will overnight it to the repair facility, but they did not overnight mine back to me when it was done. It took 10 days (I shipped on a Monday and received the following Wed) to get my console back. The good news was that I got a new console with a June 08 build date on it and mine was a 06 model. I was hoping for overnight both ways, but that was not the case. Maybe you will on yours.

got the elite back last night. a day early. i had just recieved a call from UPS saying it would be delivered today but it showed up yesturday right after the call. the one i got back is a few months newer. all is good.

BTW. i'll be keeping that shipping box;)

my xbox is coming friday from microsoft, does anyone know if it will have hdmi? my 360 was a launch 360


the first one i sent in was a non hdmi. i got back a non hdmi.

I had a nine day turnaround from the day I shipped it till the day UPS dropped it off. Not bad, now lets see how long it will work.

I had a nine day turnaround from the day I shipped it till the day UPS dropped it off. Not bad, now lets see how long it will work.

Hmm they ship it Texas to get fixed. Mine at least. I wonder how close you are :). Last time mine took 4 weeks they when I received it thing worked for 2 days I was pi$$$ed.

Hmm they ship it Texas to get fixed. Mine at least. I wonder how close you are :). Last time mine took 4 weeks they when I received it thing worked for 2 days I was pi$$$ed.


mine was 10 days from the time i took it to UPS until i got it back but actually it was like an 8 day turn around because i droped it off on a saturday and the guy said it wouldnt ship out until monday.

if i remember correctly the first one i shipped off took about 14 days.

Maybe they just go faster. they are use to RROD
Nope took 6 day from Seattle WA drop off to UPS to Texas =destination point. Now it need to get fixed ,replaces then probably 6 days back,

After 2 years, my 360 joined the RROD club today. Problem is that I voided the warranty a few months back by opening her up. From what I hear, MS will not repair those systems so I'm SOL on the extended warranty front. Does anyone know of a company that does 360 repair for those of us outside the warranty? There may have been something in the 65 pages of this thread, but I didn't read through everything.

...Does anyone know of a company that does 360 repair for those of us outside the warranty?...

There are literally thousands upon thousands of places you can get a 360 repaired, including doing it in your own home yourself in under an hour. You can try craigslist.com for a repairman in your area, or you could just buy a spare warantee sticker off eBay and slap it on before shipping to M$.

This am was my second 360 rrod.

Called MS and indian female stated they now email a shipping label and we (customer) ship to MS. Still covered by warranty. I am very annoyed and on the verge of getting a ps3 anyway. 2 questions:

1. Any chance I get an hdmi unit back (my dead one is non-hdmi)
2. Does bb warranty (for ps3) allow immediate replacement of broken unit/in store turn in? Seems worth it if thats the case.

Good thing there are not many good games out soon....

Called MS and indian female stated they now email a shipping label and we (customer) ship to MS. .

glad to see it wasnt just me..look back a page and you will see the conversation.

Is there any way I can tell if I have a Opus board from my repaired 360?

This am was my second 360 rrod.

Called MS and indian female stated they now email a shipping label and we (customer) ship to MS. Still covered by warranty. I am very annoyed and on the verge of getting a ps3 anyway. 2 questions:

1. Any chance I get an hdmi unit back (my dead one is non-hdmi)
2. Does bb warranty (for ps3) allow immediate replacement of broken unit/in store turn in? Seems worth it if thats the case.

Good thing there are not many good games out soon....
You can still get a coffin, but now email shipping labels are now a option.

The lady doesn't obviously know what she is doing, plus it would be nice if everyone would stop calling them "Indian."

Just a word of caution. They will overnight it to the repair facility, but they did not overnight mine back to me when it was done. It took 10 days (I shipped on a Monday and received the following Wed) to get my console back. The good news was that I got a new console with a June 08 build date on it and mine was a 06 model. I was hoping for overnight both ways, but that was not the case. Maybe you will on yours.
I got overnight shipping both ways, but it took them from Tuesday-Friday to ship it back. I didn't get it until Tuesday, September 30th, I missed it on the 29th, no one was home.

Yeah over night when you live in texas where they do the repair. Mine is due back 10/9 They didn't overnite it there =@6days @ 6-7 days back

There are literally thousands upon thousands of places you can get a 360 repaired, including doing it in your own home yourself in under an hour. You can try craigslist.com for a repairman in your area, or you could just buy a spare warantee sticker off eBay and slap it on before shipping to M$.

I also think that MS might have an issue with my Hackbox. Probably should have mentioned that.

I also think that MS might have an issue with my Hackbox. Probably should have mentioned that.

Just do it yourself then via Lawdawg's Method. I did 4 today already...all after lunchtime! :)

You can still get a coffin, but now email shipping labels are now a option.

The lady doesn't obviously know what she is doing, plus it would be nice if everyone would stop calling them "Indian."

It sounded like she had an accent associated with people who live in India. Are people from India not called "Indian". Did not mean to offend.

BTW- I ended up also buying a ps3 this aft from Best Buy. Yet to set it up. The salesman said BB's 360 warranties no longer allow customers to "swap out" their broken 360 and take one from the shelf. "We cant keep them in stock otherwise". Amazing, yet its still the top console to me.

I did receive the UPS shipping label from MS about 1 hour after I called them. I will be overnighting it tomorrow and will keep this thread updated. I doubt I will bet back an HDMI enabled console.

It sounded like she had an accent associated with people who live in India. Are people from India not called "Indian". Did not mean to offend.

BTW- I ended up also buying a ps3 this aft from Best Buy. Yet to set it up. The salesman said BB's 360 warranties no longer allow customers to "swap out" their broken 360 and take one from the shelf. "We cant keep them in stock otherwise". Amazing, yet its still the top console to me.

I did receive the UPS shipping label from MS about 1 hour after I called them. I will be overnighting it tomorrow and will keep this thread updated. I doubt I will bet back an HDMI enabled console.

The BB PRP only says they won't swap the whole thing but only the defective piece. So if your console goes bad you only get the console not everything in the box.

As far as not calling people from India Indians...That is the correct name for them. Though I am sure some are just confusing them with Native American Indians. I guess you could call them Eastern Indians if you are worried about offending someone.

I got the RROD for the first time on Friday. Still waiting for my box. I'm not sure what previous posters were talking about, they only offered to send me a box, not the shipping label option.

I did notice they switched to fedex instead of ups. I asked the operator of Indian decsent, if they would just give me credit towards a ps3 becuase I am tired of dealing with this. (first rrod, but not first problem). he was very funny trying to sound hip, reading his script, in his accent.

The BB PRP only says they won't swap the whole thing but only the defective piece. So if your console goes bad you only get the console not everything in the box.

As far as not calling people from India Indians...That is the correct name for them. Though I am sure some are just confusing them with Native American Indians. I guess you could call them Eastern Indians if you are worried about offending someone.
Well I don't know if one guy was trying to be funny or lie about his ethnicity, but I asked what he was.

He said he was Mexican, but his accent was a thick as a Indian person would be. I laughed then just said bye and hung up.

The BB PRP only says they won't swap the whole thing but only the defective piece. So if your console goes bad you only get the console not everything in the box.

As far as not calling people from India Indians...That is the correct name for them. Though I am sure some are just confusing them with Native American Indians. I guess you could call them Eastern Indians if you are worried about offending someone.

Well this BB rep was fairly adament that BB now "ships out" the defective 360 and the customer has to wait (like the public). Said it was BB new policy, about 3 weeks ago "because we could not keep 360's in stock otherwise".

I realize not all BB staff are always right on, but I found this pretty telling. He was specific on the ps3- saying with the BB warranty (which I got), they test the defective unit, then let you walk out with a new store console.

Finally, regarding Fed Ex, my 360 died this past sunday (10/5/08) and as noted above, the MS rep emailed a pre-paid shipping label. I boxed it up (own box) and sent it this am. I actually paid extra to 2 day ship it. I will update this thread as mine goes through the process (second RROD and replacement since having originaly 360).

Well this BB rep was fairly adament that BB now "ships out" the defective 360 and the customer has to wait (like the public). Said it was BB new policy, about 3 weeks ago "because we could not keep 360's in stock otherwise".

I realize not all BB staff are always right on, but I found this pretty telling. He was specific on the ps3- saying with the BB warranty (which I got), they test the defective unit, then let you walk out with a new store console.

Finally, regarding Fed Ex, my 360 died this past sunday (10/5/08) and as noted above, the MS rep emailed a pre-paid shipping label. I boxed it up (own box) and sent it this am. I actually paid extra to 2 day ship it. I will update this thread as mine goes through the process (second RROD and replacement since having originaly 360).

Weird. I just sent one in, but it was with UPS. M$' bipolar disorder knows no bounds.

Sad that you paid extra to ship. Mine arrived at repair facility in 48 hours without upgrade. (UT to TX)

Weird. I just sent one in, but it was with UPS. M$' bipolar disorder knows no bounds.

Sad that you paid extra to ship. Mine arrived at repair facility in 48 hours without upgrade. (UT to TX)

To clarify- mine was via UPS also. I chose to pay for 2nd day just because I hope to have it back in time for fable 2, fallout and far cry 2.

Well this BB rep was fairly adament that BB now "ships out" the defective 360 and the customer has to wait (like the public). Said it was BB new policy, about 3 weeks ago "because we could not keep 360's in stock otherwise".

I realize not all BB staff are always right on, but I found this pretty telling. He was specific on the ps3- saying with the BB warranty (which I got), they test the defective unit, then let you walk out with a new store console.

Finally, regarding Fed Ex, my 360 died this past sunday (10/5/08) and as noted above, the MS rep emailed a pre-paid shipping label. I boxed it up (own box) and sent it this am. I actually paid extra to 2 day ship it. I will update this thread as mine goes through the process (second RROD and replacement since having originaly 360).

Well I will tell you this...When I heard about the "change" with the BB PRP I called BB customer service because I was worried about my PRP plan that I have with them. I called 3 different times and all 3 CSRs told me the same thing. I think a certain salesman needs to get a refresher.

They better not try any such crap with me. That was the reason I bought at BB was because of the PRP. If not I would have bought it at Costco instead. They are not sending mine out to anyone. No way to know if I get a new or a "new to me" console back. If I get it from a fresh box then I know it is new. If they aren't going to honor them anymore then they need to stop selling the PRP.

$8. ($3 box / $5 to "pack") That's about what I'd expect...from UPS. :(

Fed-Ex would have been more like $3 total. :)

wow then I really got ripped off.. I got charged a little over 15 bucks at the ups store for packaging and the box :mad: WTF

and no the extra cost was not overnight shipping that thing still won't get to them until tomorrow and I sent it on friday.

wow then I really got ripped off.. I got charged a little over 15 bucks at the ups store for packaging and the box :mad: WTF

and no the extra cost was not overnight shipping that thing still won't get to them until tomorrow and I sent it on friday.

If others have having to pay a similar astronomical fee of $15 for a cardboard box and packing materials, might I suggest going to a Staples that has a UPS center. They will charge you for a box (typically around $3) and $5 to pack. That's still $8, but it's far better than $15. :(

If others have having to pay a similar astronomical fee of $15 for a cardboard box and packing materials, might I suggest going to a Staples that has a UPS center. They will charge you for a box (typically around $3) and $5 to pack. That's still $8, but it's far better than $15. :(

Yeah I probably would not have paid it but I had to walk to the the ups store ( about a half mile away) since my car got wrecked 2 days before my xbox blew up.. .

Yeah it was a really bad week for me last week..

Well, it gets weirder and weirder. UPS just called my house (automated message) to inform me that the 360 is coming tomorrow and that a sig will be required. I get anywhere between 5-10 packages per week via UPS, but that's a first. :confused:

I got my box on Tuesday. the label said overnight shipping. I packaged it and dropped it off to fedex. I'm not sure if it got back to Texas overnight or not. doesn't matter, I am borrowing my brothers spare xbox, so I am in no hurry.

I got my second RROD this week, and I got my Xbox last Christmas. The guy I spoke with last night sounded Mexican to me, though he was trying real hard to speak like a gringo.

I had to call back this am, because their computer system was down last night. I got a UPS label link in my email about 90 minutes after I got off the phone. I still have my coffin from last time, so that is how it is going back to the mothership.

This time, it is my USB ports that is causing RROD. Anyone else heard about that? I plug in a USB controller or mic in the front, boom RROD. :mad: Plug in the controller in the back, no RROD, but no controller either.

Last time it took 9 days from the time I called to the time I got the it back. We will see this time.

Ken

does anyone know of any websites that sell spare warranty stickers for the xbox 360, i really don't want to go through ebay. Just a simple question nothing criminal involved. thanks

I got my second RROD this week, and I got my Xbox last Christmas. The guy I spoke with last night sounded Mexican to me, though he was trying real hard to speak like a gringo.

I had to call back this am, because their computer system was down last night. I got a UPS label link in my email about 90 minutes after I got off the phone. I still have my coffin from last time, so that is how it is going back to the mothership.

This time, it is my USB ports that is causing RROD. Anyone else heard about that? I plug in a USB controller or mic in the front, boom RROD. :mad: Plug in the controller in the back, no RROD, but no controller either.

Last time it took 9 days from the time I called to the time I got the it back. We will see this time.

Ken

when mine died the RRoD was not 100%, but would come after a few 'freezes', but what had been consistent was that my rear USB stopped working completely after the first incident of RRoD, so I can see based on your issue and mine there is a commonality between USB's (on the board) and the RRoD.

I checked my repair status on thursday to see if they got my xbox yet, since I sent it in Tuesday night. the repair status says that my xbox is already back on my way to me.

Well after 2 years of use I got the RROD. I used the on-line repair form and they are sending a return sticker I still have the original box and plan to use it for the return. Is that acceptable to use and is there anything else I should be aware of. Thanks in advance. Oh also I have a non-hdmi unit and do NOT want a hdmi unit back do I have to request that.

Well after 2 years of use I got the RROD. I used the on-line repair form and they are sending a return sticker I still have the original box and plan to use it for the return. Is that acceptable to use and is there anything else I should be aware of. Thanks in advance. Oh also I have a non-hdmi unit and do NOT want a hdmi unit back do I have to request that.

Do not use your 360 box if you want to ever get it back. MS will even tell you not to use it for security reasons. If I were you I would call up MS and demand they send you a coffin for it. They may try to give you some song and dance about not sending out boxes anymore but don't buy into it.

You don't have to worry about requesting a non HDMI xbox 360. What you send in is what you get. Very rare cases as anyone ever not gotten back the type they sent in.

Well after 2 years of use I got the RROD. I used the on-line repair form and they are sending a return sticker I still have the original box and plan to use it for the return. Is that acceptable to use and is there anything else I should be aware of. Thanks in advance. Oh also I have a non-hdmi unit and do NOT want a hdmi unit back do I have to request that.
as the poster said above. don't use your original box if you still want it, cause you'll get the coffin (plain brown box) when they send it back. if you have no issues w/ that, then just use the original box and wrap it w/ packaging paper.

as the poster said above. don't use your original box if you still want it, cause you'll get the coffin (plain brown box) when they send it back. if you have no issues w/ that, then just use the original box and wrap it w/ packaging paper.

Brown box??? I got a white one last year and used it again last week. :confused:

Got the original back, btw, with both original build date and serial number. They simply added the magical new heatsink that somehow fixes the ROD, solves the economic crisis, and cures cancer all in one breath. :rolleyes:

Thanks to all for the info, here's what MS said:

Use shipping label which they email.
Don't use original box.
I must provide shipping box.
They pay shipping.

So all considered not to bad. By the way their phone rep was knowledgeable and clearly understood.

Thanks to all for the info, here's what MS said:

Use shipping label which they email.
Don't use original box.
I must provide shipping box.
They pay shipping.

So all considered not to bad. By the way their phone rep was knowledgeable and clearly understood.

Call them back up and tell them to kiss your tail. They should pay for packing and shipping.

They are paying shipping, I've got an unmarked box I can use, so no real cost to me besides I don't want to wait for MS to ship an empty box. Will ship tomorrow with the electronic label via UPS I want it back for Gears 2.

They are paying shipping, I've got an unmarked box I can use, so no real cost to me besides I don't want to wait for MS to ship an empty box. Will ship tomorrow with the electronic label via UPS I want it back for Gears 2.

Don't just put it in an empty box. At the very least pack it with balled up newspapers.

M$ sends the unit back to you in the same box as you send it in. No point in slacking on the packing and safety materials since they're paying the shipping. :confused:

I suppose if you really wanted to screw them over, you could send the item quadruple boxed, with the outermost box being the one from a refrigerator. :D

I suppose if you really wanted to screw them over, you could send the item quadruple boxed, with the outermost box being the one from a refrigerator. :D

That would be awesome. :D

Don't just put it in an empty box. At the very least pack it with balled up newspapers.
I used the carton my refrigerator came in that should be ok.

My launch day 360 just started this 3 light (RROD) stuff. I will ship to Microsoft in the next day or two. A week shy of the 3 year warranty expiring. I figured that since it made it this long I would be OK. I guess not.

Same time frame as mine I thought I had escaped as well. At least MS is repairing it for free.

Amazingly enough, after going through the shipping process with customer service they shipped a coffin after saying they no longer provide one. No big deal, my 360 arrived in Texas today to be repaired. With any luck they will send it back this Friday. I will post the outcome so anybody in Orange County who returns their 360 will have a general time frame for repair.

Here's the chronology on my 360 repair.

RROD on October 10th
Submitted online repair form October 11th
Shipped defective unit on October 13th (UPS standard ground)
Arrived Texas on October 16th
Repaired on October 18th
Return shipped on October 18th
Estimated arrival of my repaired unit Wednesday October 22nd

So about 10 days total from SoCal to Texas and back including repair time.

the code 0101 might just be a over heat. my brothers where in the living room on the xbox when there was a portable heater blowning on it. i now have in my basement if u have any ideas plz send a message.

Well my elite died- ROD- RIP 10/19/08. Had it only for a year. Lasted less long than my original launch xbox 360. And now I have to provide my own shipping box because they no longer ship a box to you- cheap skates.

I posted that I got the RROD a few weeks ago. They sent me the box thru Fedex overnight. then when I sent it back thru fedex it was overnight (not at my cost) then I got it back on Monday (again overnight) it took 6 days door to door (including weekends).

also they fixed my unit and sent my same unit back to me, instead of giving me a refurb. The fellow I talked to at M$ told me they don't even try to fix them anymore. so I guess he was wrong. Unless they just slapped my casing with refurb innards. same serial# and manuf. date.

Well my elite died- ROD- RIP 10/19/08. Had it only for a year. Lasted less long than my original launch xbox 360. And now I have to provide my own shipping box because they no longer ship a box to you- cheap skates.

yes they do. just ask for the box. they shipped me a box just last week. I didn't even ask for it.

I did ask. I begged. I demanded. They absolutely refused. Then, I got real nasty angry. Still she refused. She then told me that when HER xbox broke (HER xbox- she works there!) she had to send it in in her own box too. She said she just used any old box she had and stuffed it with newspaper. Can you believe it???

I submitted my request through xbox.com and my box arrived today.
Launch day console. Glad it went when it did...
I say use the website!

The longer you argue the longer you wait.

Hello,

Mine died last week. They automatically started the process for the email label (and I provide my own box). I asked them to send me a box because I didn't want to pay for a box/packing at UPS. She explained they only provide a box if you ask for it. So I'm not sure why they are refusing them to some people.

Also, after asking for the box I think the girl thought she put me on hold already because I heard her say "oh loooooord Jesus Christ! Now he actually wants me to send him a box." Put me on hold for about 10 minutes. Today is the second day I am waiting for the box. However, I am in Toronto, Canada, so maybe that adds a day or two.

Maybe when you guys called, Jesus wasn't in the office and couldn't perform the miracle that this girl made it out to be. :confused:

Thanks for everyone's info in this forum.