Harmony 1000 (3.5 inch screen) [Text View] - Page 5

MadEye

11-11-07, 12:38 PM

You should not have the 1000 in the charger charging when you have the remote connected to the USB, It may damage the remote as it states in the manual. My remote battery level meter is always green, when upgrading, A USB Icon appear's on the right hand side of the battery meter, Once the USB cable is disconnected from the remote the USB Icon should disapear and the battery meter should be green....

Manual? Who reads the manual? :rolleyes:

Seriously thanks for the tip about the danger of simultaneous USB connection and charging. But the problem I am having is different. Since my earlier post I think I have figured it out though. Seems when you connect the Harmony 1000 to the USB and update, you must wait for the full reboot cycle before you disconnect the cable. If you disconnect while the clock/timer icon is present and the device hasn't restarted, the battery icon doesn't return. Instead it (the left green battery icon) is changed to a gray lighting bolt (which I assume means connection) and doesn't change back until you reboot the device.

It's interesting that you say that you get a USB icon on the right side and the battery icon stays green. When I get home from work today I have to check that out, because I am most definitely having the green battery icon on the LEFT replaced by a lightning bolt and getting permanently stuck like that. Or maybe it appears that way because the battery icon disappears and the adjacent connection icon stays stuck next to it? Either way, though I loose the battery icon altogether which is a pain. So if anyone else is having this problem and loosing the battery icon, just be sure to avoid disconnecting from the computer until the entire re-boot cycle is complete.

akaVegas

11-12-07, 12:02 PM

MadEye

11-12-07, 01:56 PM

Thanks akaVegas I'll check.

I had assumed the Harmony software checks for the latest firmware updates automatically upon USB connection and would alert me if an update is available.

Incidentally, I am still losing my battery icon. The fix of waiting for a full re-boot before disconnecting is only temporary. Now, I am losing the green battery icon sometime during the night while the remote is charging. In the morning it is replaced by a question mark and I get the message that the battery needs to be charged even though the Harmony 1000 has been on the dock all night, with the charging pins in proper contact and the charging light active. After this happens I can't charge it or achieve a USB connection again until I remove the battery or re-boot. I wouldn't mind this all so much if this thing just had a simple re-boot switch or button, but the batteries are so damn hard to remove I am always afraid I am going to break it in the process and doing this every day is really annoying.

I love the Harmony 1000, but if this persists I think I am going to return it or exchange it.

schwock5

11-12-07, 03:47 PM

is there anyway to get a 2-tier activity screen?

for instance, instead of having 3 seperate activities for playing xbox360, ps3, and wii,
have 1 aqctivity button for "play games" that will go to a next prompt screen asking to select which system, and then each one of those buttons is it's own activity performing the function? (this way it could switch the game switcher, maybe change sound or video settings depending ont he system)

or like for "watch movie" bring you to the next screen that would be dvd or blu ray

and for watch tv, the next screen could be "live tv" / "tivo" / "guide"

also for music, instead of having different activities for cd, sacd, dvd audio, mp3, internet radio, comcast music radio, etc, have one "listen to music" which then prompts which souce you want, and if you select radio, have a 3rd tier "am, fm, hd radio, internet radio"

any ideas?

MadEye

11-12-07, 05:46 PM

Logitech has a critical update posted for the 1000 on their website, check it out it may help. Im doing a few 890's today and some of them needed firmware updates. Ive programed numerous 1000's and have never seen the issue that your having... Check the update thats all I can think of.

Did a search for critical firmware update for harmony 1000 and discovered a whole thread (over at logitechs own site of all places) and they are discussing exactly the problems I am having ( charge problems, lockups - constantly needing to re-boot) Unfortunately the new firmware seems to be causing the problem or making it worse rather than solving it - figures.

http://forums.logitech.com/logitech/board/message?board.id=remote_software&thread.id=2565&view=by_date_ascending&page=1

HTrayne

11-12-07, 09:58 PM

HTrayne

11-12-07, 10:52 PM

I finally got it to update.

jeffdt

11-14-07, 05:44 PM

I am now selling my TSU7000 and buying a Harmony 1000. Why can't Phillips make the Pronto as easy to program as the 1000? You would think Phillips would offer the same web based progrmming service that Logitech has.

Jeff

BFI6603

11-15-07, 07:34 PM

First-time setting up the Harmony 1000...is it normal that it has been stuck on 3% forever? I turned off my anti-virus. I'm getting annoyed. And what's a great place to find new icons for my components?

Try....http://www.lyngsat-logo.com/tv/a.html
Not exactly what you wanted but a good site for logos

-Pete

Also...did you turn off your firewall?

scarecrow420

11-20-07, 08:32 PM

Hey guys, i am looking at importing an RF remote from the states (i live in Aus and we dont get the RF versions over here)... tossing up between the 890 and the 1000. Im a bit concerned to see that people are saying the 1000 with the RF extender basically locks up frequently... is this a show stopper? Has logitech made any moves to address it or even acknowledge it?

How much can you customise the layout of the buttons when in an activity? For example when watching my cable box PVR, i want the full play/pause/FF/RR buttons on the screen (like ive seen in screenshots etc), but also need the Red Green Blue Yellow buttons that are used for certain functions... will i be able to have these all on the screen at once or will they be setup in a separate page or something? Any help would be appreciated, thanks

TivoRules

11-20-07, 11:36 PM

Jason30

11-21-07, 12:03 AM

I've had zero lockups w/H1000 and RF Extender in the 5 weeks ive had it. I am however not using the wired IR emitters. I have the extender on the low window ledge to the right of my entertainment console that controls everything perfectly. It seems from a casual read on here that problems seem to arise when the wired IR emitters are used.

scarecrow420

11-21-07, 02:07 AM

It locks up a few times a week with nightly use if you use the RF Extender. We put up with it only because we already had it out of the package and hoped the issue would be solved soon. That was ten months ago.

If I were you I would wait because not only will it freeze up on you, but you cannot change the screens enough to put what you want on one page. The “pretty” screen shot page will be your main screen for changing channels and using your DVR or other video shuttles. Then there is the “number key” screen. Or the “Favorite Channel” screen. These are NOT customizable in any way as they follow the Logitech template of what they feel is best for your devices. Not to say they did a bad job, that these screens are simply not customizable.

And finally there are the “custom” screens, which look like a black and white tic-tac-toe game, where you decide which buttons you want and what they do and say. You can customize these screens as to what button does what, but NOT the pretty screen shot screens.

Oh, and don’t try to make a custom button do something that a “pretty” button already does or the software will ignore the custom button. For some reason Logitech didn’t think anyone would want a “Record” button on more than one screen. You can fool the software by naming your custom button with a misspelled “Recoord” and then it will work as a second record button on your custom screen.

Welcome to our nightmare.

I’d check in occasionally and wait for the long waited refinements to happen.

I've had zero lockups w/H1000 and RF Extender in the 5 weeks ive had it. I am however not using the wired IR emitters. I have the extender on the low window ledge to the right of my entertainment console that controls everything perfectly. It seems from a casual read on here that problems seem to arise when the wired IR emitters are used.
Thanks for the info... sounds like a few annoying work arounds are needed.

So the custom button screens are like tic/tac/toe grid... can you at least specify blank spots in the grid or it condenses them all up into one? Having to rename a button "Recoord" would also get to me, but at least there is a workaround i guess. I dont think i would need the same button on multiple screens personally although you never know what you need until you're in the midst of it.

I dont need to do heaps of customising really, but i definately need things like Menu, Guide, Yellow, Red, Green, Blue etc to be available, as well as controls for my AVR to toggle listening modes, show what input signals it's receiving and so on. Certainly i think id be able to fit them on one or two pages (how many places are in the tic/tac/toe grid?), and having to press a key to get to that custom page wouldnt be too bad. Is it possible to have these custom screens setup for each activity without affecting others? I read in other harmony threads (880/890 i think) that there were problems where any custom keys for a device "followed" that device into any activity where it was used, but this was later fixed in a firmware release and they could then have custom pages setup for each activity as they wanted them. Has the same change been made with the 1000?

Regarding the crashing how would it be affected by whether someone uses the wired emitters or not? Does the software/config actually specify whether the emitters are used, or the extender is just operating as a blaster? It also sounds like i could potentially sit the extender on the lower shelf of my coffee table and have it blast all of my devices (i have no cupboard doors in the way, im just lazy and dont want to have to point the remote, and the coffee table often gets in the way of IR signals at the moment). Of course then id have to have a power cable running to the coffee table though. What sort of angle does the blaster send out the IR signals in?

And is it true that the extender needs to be hooked up to the computer and updated, everytime the remote is updated, even if no changes have been made to anything that the extender gets involved in? I suppose it isnt too much hassle to put the laptop down on the floor near the entertainment unit to update the extender, though.

I really liked the idea of this remote but i have been trapped by slow/poor logitech updates before (MX5000 bluetooth mouse/keyboard combo) so i guess i really should take your advice and keep an eye on this topic and wait for developments. Problem is I really want/need a universal remote, and the idea of a touchscreen one is quite appealing, but given i would be importing it from the USA (to get the RF functionality) i certainly dont want to risk any problems etc as its not particularly easy to send it back. Sigh...

Any other comments as to whether using the extender in blaster mode does not give crashes/lock ups? Is there anyone using the extender with emitters plugged in, who does not get crashes?

Sorry for all the questions, i appreciate the help :D

TivoRules

11-21-07, 07:20 PM

Just like a tick-tac-toe grid, there are nine custom buttons per page arranged like this:

1 2 3
4 5 6
7 8 9

To make a blank spot you’ll need to put at least a period or tiny alphanumeric character in the field and assign a benign IR code from the menu of choices that means nothing to your equipment in case you accidentally press the button. The reason you may want Record on multiple screens - suppose you are on one of your custom screens using the Red, Green or Blue custom buttons to scan forward through the TV Guide of your 200 channel satellite DVR, and you find a show you want to record. Why would you want to jump back to the “Main” screen to find the Record button and then scramble back to your Custom page to continue searching for shows to record - when you could have the Record (Recoord) button on the same screen you use to look for shows?

Each button of a custom screen can Learn any key of any remote, so there are no limitations that I know of as long as you don’t spell the same name twice.

The crashing is perplexing at best. It is definitely related to the RF extender using the connected IR wires. No one knows why, and obviously Logitech doesn’t know either. The reason the Harmony 1000 knows if you are using or not using the RF Extender and IR wires is that you program the 1000 to specify which wire does what upon each command.

Using the connected IR wires can prove very powerful. If you have many components, you may find that some units are controlled by the same IR signals and they don’t play nicely together. By using the multiple feeds of IR wires you can isolate the signals to go to only one specific AV device without bleeding to the other devices.

It is absolutely true that whenever you update the Harmony 1000, you must also update the extender. Total pain in the ass. If you can use the blaster without the extended wires (it’s pretty powerful), by all means do so to alleviate the crashes. If your Harmony does crash, just remove the battery for 10 seconds and replace it. You’ll become a gun slinging pro at unloading and reloading your Harmony 1000 battery if your unit starts crashing. Thankfully, you do NOT have to do anything with the Extender when rebooting the Harmony 1000 after a crash.

As far as crashing with or without the wires plugged into the extender, I’d wait and hear from a few more folks first.

If you are on the fence about this decision, I’ll give you a scoop that we touch screen users don’t like to admit out loud, but it’s true. As far as touch screens in general, they are great for managing a large array of devices in a room and they’re as sexy as a swimsuit model. But when simply surfing TV or using a DVR device to view recorded shows, NOTHING beats a small remote that fits snugly in your hand, with real raised rubberized buttons on it, that can be used for hours without looking. That’s the truth.

m1fuller68

11-21-07, 07:32 PM

When you upload your favorite buttons ie..HDnet logo...how do you keep the number from overlaying on top of the logo?

THanks,

m1fuller68

11-21-07, 08:13 PM

When you upload your favorite buttons ie..HDnet logo...how do you keep the number from overlaying on top of the logo?

THanks,

Okay...I answered my own question. But, why do the logos look like crap? What logo's are others using? Can someone take a photo and post it. I'm really thinking of going to a 9600...

Thanks,
M1

Uranium XT v2

11-25-07, 01:42 PM

Wow... What a thread!

Ive been considering purchasing this remote also (because I too am lured in by the sexy LCD and supposed "control-all" functionality), but after reading a lot of this thread and seeing a lot of the random and not so random flaky issues with it, im on the edge.

If my question seems overly novice I apologize, but I was wondering if anyone else using the 1000 has the same or similar setup as I do and can confirm that it is worth it, or can point me in the direction of another remote?

My setup=

1)HDTV
2)AV Receiver
3)Cable HD-DVR
4)Xbox 360
5)PS3
6)Wii

I will most likely not be using the light control functionality for the time being or extenders.

So, will I be able to program the remote to control all of those mainly with a couple of key strokes, or am I better off with another remote?

Any and all of your input is greatly appreciated!! Thank you! :)

vhato

11-25-07, 03:57 PM

I am controlling the same devices as you and the Harmony 1000 is wonderful. I thought it was failing on a few occasions when it didn't turn my TV on (but the 1000 has a wonderful system for fixing that), but discovered a week later my wife was turning the TV off from the TV so the remote assumed the TV was already on. I should have known because it wasn't at the Activity screen when I picked up the remote to watch TV. I got the ol' lady fixed with that problem!!!!

For the PS3 I am using an IR adapter from Schmartz.com. Cheap, looks great and works great with the Harmony.

When using the Wii, the remote just turns on/off the TV and switches the input. You have options to change the TV settings at this point since the Wii has no IR remote functions....though I assume if we knew discrete's we could.

The 360 works as expected when watching movies, but if you need the guide or the colored buttons you just have to select 1 extra step.

Uranium XT v2

11-25-07, 04:09 PM

SAC-CA-HT

12-02-07, 01:06 AM

Thank you so much Vhato! Another main reason for me is the "ol' lady" component as well. I will be purchasing this thanks to your input. Can't wait!!:D

I am also using the the same setup with inc. the PS3 which has the Scharz adapter. Works great! Love the remote and has NEVER frozen up on me.

Jason30

12-03-07, 02:32 AM

citico

12-03-07, 12:14 PM

Guys, I developed a weird thing today after updating my remote after making some changes to DVD players. The screen for my Scientific Atlanta 8300HDC changed and I didn't make any adjustments to that device. It now shows a left side menu that has "List" "A" "B" "C", four very useful buttons that i have programmed into the * page on this activity. The bad news is none of those buttons work, in fact they don't even "click" at all, just like writing without a button behind them. Even more odd is when I go into the Harmony software none of those new buttons are shown on the setup menus for customizing the buttons. Anyone know how to get these new buttons to work with the DVR? Thanks
Exact same problem. I have looked at all my devices/activities -buttons/additional buttons and can find no "List" "A" "B" "C". I don't have a clue where they came from. They are greyed out so they naturally won't work. I guess we will have to wait for a FW update giving us the option to customize the "wing" LCD buttons.

Jason30

12-03-07, 01:16 PM

I posted my question on the logitech forums as well and was redirected to the thread below. I haven't tried any of the "tricks" in there yet.

http://forums.logitech.com/logitech/board/message?board.id=remote_software&thread.id=2766&view=by_date_ascending&page=1

citico

12-03-07, 03:20 PM

Thanks for the Logitech thread link. After reading through the various problem solving techniques, I think we will have to wait on a FW revision that now looks to be in Jan 08.

polygonkilla

12-04-07, 09:44 PM

Just set it up last night and it works great - so far.
Can anyone tell me how to customize hard buttons?

zcp m3

12-04-07, 11:02 PM

Just got mine in today and everything was setup correctly...but the IR port wont do anything, even right next to the a/v rack. Any advice?

polygonkilla

12-06-07, 10:03 PM

Well got my first freeze today - only took 3 days -lol

zcp m3

12-07-07, 12:15 AM

Exchanged my faulty one for a new one and all is well. Picked up the RF Extender today and this thing works like a charm. The only complaint I have is that it seems a little sluggish to act on button and screen presses.

JRobin50

12-07-07, 01:21 AM

scarecrow420

12-07-07, 04:06 AM

shepP

12-07-07, 08:08 AM

One trick to recover from a freeze that seems to work *sometimes* is to press one of the transport touchscreen buttons when in an activity. Sometimes when my hard buttons are not responding or the remote appears to be frozen this will unfreeze it so I don't have to pull the battery. Might be worth giving it a try for those that have a lot of freezing problems.

Potent68

12-07-07, 06:41 PM

I'm seeing this remote on Amazon for 300 bucks.....is that a great deal? Seems every other search I pull up is showing me 450-500.

Tom

JRobin50

12-07-07, 08:57 PM

scarecrow420

12-07-07, 10:16 PM

I have descovered if I select Devices, then TV, then go to page 7 of 8 and press Power Toggle then the TV will turn off. This is kind of a pain in the butt but it works. I tried doing the learning from the original remote but that didn't work either. I guess I'll have to settle for the previous dance to turn it off at least for now..You shouldnt have to settle for that though. The fact it works in device mode means that the remote does know the right command, so you need to look into other reasons as to why it doesnt turn off when you use the "All Off" button. There are heaps of things that can be tweaked such as inter device delay and so on. The TV may be "seeing" the off commands sent to another device and then not being in a state of readiness to accept the power command sent to it a short time later, if you increase the delay that may solve it. You can also (i believe) change the order in which devices power on and off, so if you made the tv be the first device to be turned off, that might be something to try as well.

So you say with the help button it doesnt fix the problem? I only have a Harmony 525 remote but on mine you press Help, then "no that didnt fix things" then it asks you about each device "is the PVR Off" etc... eventually it will ask is the tv off and if you say No, it should try and turn it off again (make sure the remote is pointing at it obviuosly). Whilst you dont want to do this every time either, it once again verifies that remote does know the right command and is trying to turn the tv off, but when done while turning all other devices off, there is some timing/repeat/delay problem, so you can then look into that area more

Another thing to make sure is that you havent selected that you always want to leave the TV on (i think this is under device settings, or possibly for the activity)

runcoman

12-09-07, 09:17 AM

vhato

12-09-07, 11:24 AM

Hmmmmm,
With some creativity maybe it is possible. The problem is Harmonys are built for consumer setup simplicity. Meaning the macros it sets up behind the scenes assume a person has one TV, and when a receiver is present, you wil/may use that with the TV combination. Manually making assignments may be possible, but I never tried it, but I could/might! This will indeed lead to me and my wife misplacing the remote in 2 different parts of the home.
As for the PS3, I use the Schmartz IR-USB adapter and it works great!!

citico

12-09-07, 12:04 PM

Has anyone setup the 1000 to control 2 displays? I have a Optoma HD80 and a Pioneer plasma. I will never watch both at the same time. I would also need to control a Onkyo 805 receiver, a SA8300HD cable box, a monoprice 4x2 switcher and if possible, a PS3. If this can be done, I may pull the trigger and buy the Harmony 1000. What are your thoughts, and what would I need in addition to the 1000?

Really simple. Create two devices. One for the Optoma and one for the plasma. On the activity side, you create two activities. Watch TV, Watch Optoma or whatever names help the most. Your other devices just follow along with the activity.

hdtheater

12-10-07, 04:38 PM

I'm seeing this remote on Amazon for 300 bucks.....is that a great deal? Seems every other search I pull up is showing me 450-500.

Tom
I saw that too. Went into BB and they still have it for $499. Maybe time to get off the fence.

polygonkilla

12-10-07, 08:26 PM

Yup - I got mine last week from Amazon $277. your not going to find a better price

rjf

12-11-07, 01:26 PM

i got mine for $300+$79 for the RF extender and it comes with a $75 rebate so the extender is essentially free. same price as the 890 with this deal. and amazon gives 30 day price match, so if the 1000 goes back down to 269, all i gotta do is call and they credit the diff.

Papo-60

12-11-07, 04:04 PM

How do I find out what FirmWare & SoftWare levels I have presently on my Harmony 1000 remote? Thanks,
Ron

Wiluven

12-21-07, 04:08 AM

Should I get the 1000 or 890? I have a Samsung HL-S6188, Oppo 981HD, Yamaha 1700, DirecTV, Xbox 360 Elite & HD Player, PS3, Wii and a Fan!

I'm looking for the best option to control everything as I have wayyyy too many remotes.

vhato

12-21-07, 07:13 AM

One is not better than the other in your environment.

You will need an IR-to-USB adapter for the PS3. Goto the PS3 here at AVS (either in Gaming or Blu-ray) and you will find it from Schmartz Solutions in their thread. It works GREAT and allows the remote to do anything the game controller can do, even in games, but you wouldn't want to.

The only functions you will get on the Wii is a custom selection on the remote for basic TV adjustments.

You cannot turn on/off the Wii or PS3 with any IR remote. Even if you have the IR-to-USB converter. However, if you own the PS3 Bluetooth remote AND you build the IR-to-bluetooth adapter found in a thread in the Blu-ray section for the PS3, you can turn it on and off.

It comes down to this. Either you want a hand held remote or you don't. There are plenty of times I wish I would have opted for the ultra-sexy 890 Pro for those days when I just channel-surf. But the cool factor of the 1000 was too much to pass up.

captcraig

12-22-07, 12:22 PM

Is there any way to get rid of those annoying welcome screens? I was able to turn off one message about aiming the remote at your devices, but the first two messages I still need to press okay to get to my operating screen for my device. Even if I start by pressing the hard activities button, once I choose my activity the screen defaults to the welcome message and not the operating screen for the device. It's not a deal breaker, but it sure is annoying. Any thoughts?
Also where do you download the Channel logos to upload to the remote?
Thanks, Craig

citico

12-22-07, 01:23 PM

Here are two sites for logos.

http://www.lyngsat-logo.com/tv/a.html

http://squareworld.com/harmony/

etexas

12-22-07, 02:59 PM

Can I use 2 1000 remotes in the same house? One for the media room and the other used downstairs ?

cinema mad

12-23-07, 04:33 AM

Can I use 2 1000 remotes in the same house? One for the media room and the other used downstairs ?I dont see any problem with that....

taxman48

12-25-07, 02:39 PM

got the remote from my son this morning.:D Will it be easy to set it up for a newbie? I have an Onkyo receiver, Parasound amp, Panny dvd player. .Merry Christmas to my fellow members

jml1243

12-26-07, 07:09 AM

can you use dvd logos on the 1000? i cant find this answer anywhere! I only see that the phillips lists it as an option (as far as remotes for under $700)

rjf

12-26-07, 04:52 PM

got the remote from Santa this morning.:D Will it be easy to set it up for a newbie? I have an Onkyo receiver, Parasound amp, Panny dvd player. .Merry Christmas to my fellow members

i almost didn't get this remote because of all the complaints online. BUT i'm glad i did cuz it was very easy to setup. you should have no problems at all provided you know your own system, like what input your tv, rcvr et al uses, etc. i have an onkyo as well. along with 2 dvr's, a 5disk dvd/cd player, a dvd-r and an hd-dvd. everything works perfectly. easy setup, but it did take a couple hours to get it all exactly as i wanted. i programed skip forward/back to the forward/rev hard buttons. changed channel up/down to an extra set of green red buttons and made prev channel my tv aspect. programming the buttons i use most onto the hard buttons makes it easy to control basic functions without looking, similar to accustomed to with regular remostes. then i get the benefit of the easy touch screen activity interface for everything else. after only a couple weeks, i'm already in love with this remote and cant picture using anything else. BUT i recommend you buy the rf extender to go with the remote. very convenient and a must have companion piece for the 1000. then you don't need to point the remote directly at any components. good luck!! :)

Hubcap

12-27-07, 04:53 PM

Yup - I got mine last week from Amazon $277. your not going to find a better price

my brother works at best buy, and with his employee discount i got the remote at $230. You wont find a better price anywhere. Cant beleive what kind of mark up this **** has.

TimHuey

12-27-07, 11:06 PM

I've just received my Harmony 1000 remote from Amazon. I have experienced none of the freezing or reboots mentioned in this thread. All buttons fire incredibly strong (stronger than original remote) and the unit was a breeze to setup.

I wonder if the change to the remote regarding Zwave lighting I've seen mentioned here has made a difference or indicated a difference in manufacturing.

eXcelon969

12-29-07, 12:37 PM

based on the ease of setting up two harmony 670s in the past for friends, i really would like to stick with the harmony line and i think the touchscreen adds the 'wow' factor to a nice theater.

i think i'm going to get one with the rf extender and just return it if i have issues.

looking at the the similar products from philips would run me about 800$ for remote and extender. i realize it can be customized a tad more but might not be worth the extra 400$

are there any other touchscreens out there? (reasonably priced)

Snuffy101

12-29-07, 01:00 PM

based on the ease of setting up two harmony 670s in the past for friends, i really would like to stick with the harmony line and i think the touchscreen adds the 'wow' factor to a nice theater.I've had my 1000 for a couple of weeks now, and agree with the 'wow' factor. However, the lack of tactile feedback for the touch-screen is a bit troubling in that it (me) makes errors. I guess it is a learning thing and I’ll get used to it.

cinema mad

12-29-07, 09:17 PM

I've had my 1000 for a couple of weeks now, and agree with the 'wow' factor. However, the lack of tactile feedback for the touch-screen is a bit troubling in that it (me) makes errors. I guess it is a learning thing and I’ll get used to it.Leaving the remote assistant on for a short time after setting up your 1000 "should" help you iron out any problem's with devices not turning on/off and so on....

jedmo

12-31-07, 10:12 AM

I just bought the Harmony 1000 yesterday, and so far have been very pleased. I have it operating two tv's, two receivers, my xbox360, sony dvd player, cable box, and my iPod through the remote dock. The control was the easiest I have ever used to setup. I previously used a sony RM-AV3100 which did the job, but the customization on the Harmony is so much nicer and way easier to setup.

hdtheater

12-31-07, 09:26 PM

Here are two sites for logos.

http://www.lyngsat-logo.com/tv/a.html

http://squareworld.com/harmony/

I have tried setting logos up for favorite channels, but they are all just a pixelated mess. Are there any custom logos that have been created that look good on the remote? Thanks for the links. Before these I did not have anything

Snuffy101

01-01-08, 01:11 PM

I have tried setting logos up for favorite channels, but they are all just a pixelated mess. Are there any custom logos that have been created that look good on the remote? Thanks for the links. Before these I did not have anythingThe logos are downsized to 27 X 23 pixels which is pretty poor resolution. I have tried to crop and convert the available logos (with PS) to that resolution with limited sucess. I guess it's too much to expect that Logitech would provide some :( .

hdtheater

01-02-08, 09:43 AM

The logos are downsized to 27 X 23 pixels which is pretty poor resolution. I have tried to crop and convert the available logos (with PS) to that resolution with limited sucess. I guess it's too much to expect that Logitech would provide some :( .

I guess the logos are protected under copyright laws and they can't. However, I would expect that the software could support a higher resolution. I don't think that resolution is sufficient.

HighDefSailfish

01-02-08, 10:01 PM

My Harmony 1000 and RF Extender work perfectly in every way except for one thing. I have a 47" Philips LCD TV, Model #47PFL7432D/37 and it will not turn off no matter how many times I hit the help button and the "Did that fix the problem" button. I have to keep another remote around just to turn off the TV, which defeats the purpose of a $500 "universal" remote. I have emailed Logitech and asked them about this problem but that was a few weeks ago so I'm pretty sure they just shined me on. I mean, it can't work correctly with everything right? For $500 it should control the space shuttle from my living room! I have bought a lot of Logitech products over the years and had problems with very few of them but it looks as though their tech support is going to let me down on this one. If any one has any good ideas on how to solve the TV problem please let me know or if anyone from Logitech just happens to read this, how about backing up your product and providing a little support. Thx

Mine won't reliably shut off the XBR5 TV. I have it working most of the time by setting the repeat to 5, and the delay to 500 ms.

3 hours with Tech Support amounted to no help. Been referred to "Engineering". Two weeks later, not a word.

Anyway, the settings I used above (without Tech Support suggesting it!) seemed to solve the issue 80% of the time. Still not great, but better.

By the way, I tested the Harmony by placing a second Sony that runs with the same remote and it also was not turned on and off by the Harmony, so the issue is with the Harmony 1000.

I have tried everything, including trying to teach the remote the command to toggle power. Nothing worked but what I said above, with the results given.

Good luck.

By the way, apparently they claim 145 XBR5 52 inch users of the Harmony, I am on the only one complaining of this issue.

HighDefSailfish

01-02-08, 10:03 PM

scarecrow420

01-02-08, 11:00 PM

Mine won't reliably shut off the XBR5 TV. I have it working most of the time by setting the repeat to 5, and the delay to 500 ms.

3 hours with Tech Support amounted to no help. Been referred to "Engineering". Two weeks later, not a word.

Anyway, the settings I used above (without Tech Support suggesting it!) seemed to solve the issue 80% of the time. Still not great, but better.

By the way, I tested the Harmony by placing a second Sony that runs with the same remote and it also was not turned on and off by the Harmony, so the issue is with the Harmony 1000.

I have tried everything, including trying to teach the remote the command to toggle power. Nothing worked but what I said above, with the results given.

Good luck.

By the way, apparently they claim 145 XBR5 52 inch users of the Harmony, I am on the only one complaining of this issue.

I found with my setup i had problems with my cable ox turning off with the All Off macro, yet the device's power on/off commands did work ok. It turned out to be a problem with the cable box not accepting its own command because of the commands to turn off the tv/dvd player etc being sent before it. I think this is called inter device delay in the setup menus... I verified this was the problem by changing the order devices are turned off. So in your case, if you make the TV the first thing to be turned off, that should be the first command that is sent, and if the TV does turn off ok then, you know it is the inter device delay that is the problem

rjf

01-03-08, 08:49 AM

Mine won't reliably shut off the XBR5 TV. I have it working most of the time by setting the repeat to 5, and the delay to 500 ms.

you might also try assigning one of the IR ports to the TV only. my panasonic plasma has a horrible sensor which was a big reason i wanted the RF extender. so to avoid problems, i assigned port D on teh RF unit to be for my TV only. that way, no other commands are being sent to the TV. only TV commands. not sure if that'll help you but it's worth a shot.

HighDefSailfish

01-03-08, 06:11 PM

Thank you both.

LSHorwitz

01-04-08, 12:27 AM

shiffrin

01-04-08, 08:53 AM

Tayaya

01-04-08, 10:23 AM

The $299 price is usually found by searching around online. I've never seen it hit a price that low at any brick and mortar establishments, but just doing a quick online search should help you find the 1000 at a cheaper price than the $499.99 MSRP.

Amazon has it for $375 right now.... not as low as $299 but better than the retail price. [EDIT... I see that you had already checked there... didn't read the WHOLE post.]

I got one of these as a gift for Christmas and given the bad things I've had other friends of mine say about the Harmony line, I almost took it back but cracked it open just to test it out before doing so. I love it quite a bit and decided to keep it, but I can say it's definitely not perfect. Sometimes it fails to turn on this or that component but that could be my own problem for covering part of the IR emitter or because of the way my components are arranged. I have experienced a little bit of that "Harmony Lag" that a lot of people complain about, but I understand why it's there (to be compatible with components that can't receive commands very rapidly). I did notice in the software that you can adjust the delay on a per-component level, and will be doing this soon.

Also, it defaulted to using "InputNext" to cycle through the various inputs on my TV, yet in the buttons that were loaded for my TV by default discreet options are there and they do work... so I'll be streamlining my activities next time I have a while to sit and program the remote. Which I've been holding off on doing until my home theater rebuild is complete.

Most surprising to me was that it worked with the Kenwood receiver that came with my Unity home theater system that I bought in 2001. I'd never found a universal that could speak to that receiver and control it properly, but the Harmony could. However, that receiver finally died last week so I am finally getting rid of the system that started my interest in home audio, and upgrading. My new components arrive on Monday, but that's a post for another thread.

Overall, I really like the Harmony, and find that the software used to program it is easy enough for anyone to set up, and flexible enough to allow someone like me that enjoys making things work better to manually streamline the way the remote talks to my various components. It took me about 90 minutes to enter in all my components and set up my first 5 activities, and an additional 20 minutes to iron out the one major problem I hit - which was the remote thinking my TV only had 2 HDMI ports instead of 3, causing it to fall out of sync with the input it was using when switching TV inputs. Adding that extra line to the list of inputs was a snap once I found the wizard for doing so.

jafla

01-04-08, 11:01 AM

I would very much appreciate recommendations as to where the Harmony 1000 can be purchased. Amazon had them last week at $318, but they raised their price by $50 this week and also raised the RF extender from $75 to $95.

The Harmony 1000 has shown up in this thread for $299 previously and I am not in a big rush. Any idea if the $299 price is avaialable only occasionaly?

Thanks for your reply,
Larry

www.datavis.com has it for $299.00 once you add it to your cart.

966230-0403 Logitech Harmony 1000 Advanced Universal Remote- Silver/Black $299.99 $299.99
Protect your Logitech Harmony 1000 Advanced Universal Remote- Silver/Black with a Service Plan. Select from available warranties! Select Extended Warranty CPS 3 Years Remote Control under $500.00 ($59.99)

LSHorwitz

01-04-08, 04:31 PM

Thanks for the excellent recommendations!

Larry

LSHorwitz

01-04-08, 04:41 PM

One other question has come up before placing my order for the Harmony 1000:

2 of my devices are fairly uncommon and I wanted to find out if they were in the Logitech database. I downloaded the Harmony 1000 software and went through the registration process, but was unhappy to find that the program would not let me get into the actual programming application unless I had a Harmony 1000 connected.

I want to be sure I can program these 2 specific units:

---A Hauppauge MVP Model 1000 Extender. sometimes referred to as a Sage MVP.

---A Toshiba TDP-ET20U projector

Can anybody who is using the Harmony 1000 database tell me if these are supported?

Many thanks in advance,

Larry

NetGod

01-05-08, 11:29 AM

The nicest looking piece of $530 junk i've ever bought . . .

is the Harmony 1000 Remote Control.

Please stay away from this one!

I've owned this remote for many months now (almost a year?)
From day one the screen would intermittently freeze up. (about twice a week).
Regular software updates did nothing to fix this.

Now the battery is dead and will not recharge.
According to Logitech a replacement battery will not be available any time soon, so i'm left with a useless piece of junk.

Enjoy your piece of crap.

.

rjf

01-06-08, 10:45 AM

speak for yourself. mine works brilliantly. and i only paid $305 after rebate and that included the RF extender.

The nicest looking piece of $530 junk i've ever bought . . .

is the Harmony 1000 Remote Control.

Please stay away from this one!

I've owned this remote for many months now (almost a year?)
From day one the screen would intermittently freeze up. (about twice a week).
Regular software updates did nothing to fix this.

Now the battery is dead and will not recharge.
According to Logitech a replacement battery will not be available any time soon, so i'm left with a useless piece of junk.

Enjoy your piece of crap.

.

vancouver

01-06-08, 07:29 PM

I thought I would post a small update since I have had this remote for about 10 months and posted alot about ALL the problems it has when I first got it. i.e. freezing, zwave, slow response etc.

To make it simple...its still a pieve of sh@t. Stay away from this remote like grim death. i wouldnt recomend it to my worst enamy. Its easily the worst peice of electronics I have even bought.

hdtheater

01-07-08, 09:15 AM

speak for yourself. mine works brilliantly. and i only paid $305 after rebate and that included the RF extender.

I received one for Christmas and it has worked flawlessly for me. My only gripe is the resolution for logos is too low. The graphics get all pixelated.

CheeseWolf

01-13-08, 12:39 AM

www.datavis.com has it for $299.00 once you add it to your cart.

966230-0403 Logitech Harmony 1000 Advanced Universal Remote- Silver/Black $299.99 $299.99
Protect your Logitech Harmony 1000 Advanced Universal Remote- Silver/Black with a Service Plan. Select from available warranties! Select Extended Warranty CPS 3 Years Remote Control under $500.00 ($59.99)
Jafla did you actually get the remote from datavis yet? Or even an email reply? I order mine about a week ago and have received no email and the order status is still "new".

shiffrin

01-13-08, 08:05 AM

Jafla did you actually get the remote from datavis yet? Or even an email reply? I order mine about a week ago and have received no email and the order status is still "new".

I've never bought from them, but just took a look at resellerratings.com and some people have had problems. Their rating is pretty low.

See: http://www.resellerratings.com/store/Datavis

vhato

01-13-08, 08:46 AM

Jafla did you actually get the remote from datavis yet? Or even an email reply? I order mine about a week ago and have received no email and the order status is still "new".

I didn't know about their poor rating? I purchased mine from the store at http://www.htguys.com for $289.00 a month or two ago. It was brokered through Amazon.com and actually sold and delivered to me by http://www.datavis.com the same week I ordered it with regular shipping.

brentunc

01-13-08, 09:47 PM

Since the positive reviews tend to be underreported, I wanted to let everyone know that within 2 hrs of playing around with this remote I got it to work perfectly with all my home theater devices. I have experience with prior Harmony remotes so that may have helped, but there was very little trouble setting the remote up. And, it is now 5 days later with zero problems (actually I heard a high pitch buzz when the screen was on but emailed harmony and had the needed fix [max the brightness] within 12 hours on the weekend). I have nothing but good things to say about the Harmony 1000 w/extender.

kbarnes701

01-15-08, 05:16 PM

rjf

01-17-08, 09:55 AM

scarecrow420

01-18-08, 03:21 AM

yup, you could program it to do that.

how would you do this? A sequence can only have 5 commands in it (i think it's 5?)... or would you just learn this as one giant "raw" IR command?

spud36

01-18-08, 04:22 AM

Will the Harmony 1000 enable me to do this?

Bring up my TV menu
Go down 4 to Picture
Go across one to Format
Go down one then hit enter
Go down 2 from the choices to 16:9 then hit enter
Hit return to lose the menu?

Thanks

Hello

It should be no problem if you want this to happen while the remote is setting up an activity as you have the option of adding any number of commands to be sent as everything sets up.

If you want to assign it to a button while in an activity then I did what you suggested. I had 6 commands to add to the sequence, so I learned the first 2 as a single raw command then it fit in a sequence.

tleavit

01-19-08, 02:51 PM

speak for yourself. mine works brilliantly. and i only paid $305 after rebate and that included the RF extender.

I agree, I paid that much, I’ve had it for over 6 months and absolutely love the thing. I would say that you have to be technically minded to be able to use it like it should. It has its quarks but its probably the best you can get all things considered. I can control everything in my HT right now with it except my PS3. I don’t mind having to use 2 remotes considering it used to be 10 remotes.

Zero/One

01-21-08, 09:28 PM

Does anyone know how to get the screen to look like it does on the box to display the TiVo. Every time I enter the model number all I get is a generic screen like all of the other devices. I would really like it to look like it does on the inside of the box. Any info would be appreciated. I have a TiVo series 3 HD if that helps. Thanks

joerod

01-22-08, 02:00 PM

Since my Sony Navitus has went out for repair to Sony and it is still not clear if and when I will get it back I may try a round 2 attempt with the 1000. I hope it works better then when I first tried it last Spring...

jack frost

01-25-08, 09:25 AM

since Iam suprised to see some bad reviews I would like to post a good one. I go the harmoney at christmas time and it has worked flawlessly. I can't really understand why someone would buy somthing and have problems but not return it? My wife can even use this remote and if some thing doens't do what you want it basically stupid proofs any thing by asking you questions and leading you to get your problem resolved. It does seem to hum when you get it near another remote or when I have the remote close to the rest of my home theater system but I would say thats just becasue you have a few electcial devices close together and it is hardly noticable. I think some times people on this forum expect a little too much from things and as soon as they find any thing at all they blow it out of proportion. You have to remeber they are computers/machines hence they are stupid. If you have problems with any elcetrical product return it right away for another if it seems to a ongoing problem get your money back or go with another brand. As flawlessly as mine as worked and as easy as it is to set it up and get upgrades this unit is a big hit for me!

vancouver

01-25-08, 11:38 AM

since Iam suprised to see some bad reviews I would like to post a good one. I go the harmoney at christmas time and it has worked flawlessly. I can't really understand why someone would buy somthing and have problems but not return it?

I can answer this...

I bought the 1000 last year around this time. After finding a plethora of issues I called logitech many times (stopped counting after 11). Each time I was told that a "fix was coming and to just wait". Here are the dates (as best I can remember) i was told fixes were coming.

"end of Feb"
"March sometime"
"April"
"We are working a large fix that address all known issues for the end of June"
"Nov"

Bla bla ble..

Bascially Logitech lied. No frimware came to fix the issues, but because I trusted what I was being told and really wanted the remote to work propery i waited....waited to long to return.

LOL...anyone remember the 1000 being advertised as Z-Wave compatible?! I remember all the hype then Logetich saying they changed their mind (after they sold them of course).

Got Freezing? at least 2 times/week.

Bottom line I will never buy another Logitech product again. The worst custmer service, and they totally lied to their lied to me and their customers with this product.

tleavit

01-25-08, 11:46 AM

I can answer this...

I bought the 1000 last year around this time. After finding a plethora of issues I called logitech many times (stopped counting after 11). Each time I was told that a "fix was coming and to just wait". Here are the dates (as best I can remember) i was told fixes were coming.

"end of Feb"
"March sometime"
"April"
"We are working a large fix that address all known issues for the end of June"
"Nov"

Bla bla ble..

Bascially Logitech lied. No frimware came to fix the issues, but because I trusted what I was being told and really wanted the remote to work propery i waited....waited to long to return.

LOL...anyone remember the 1000 being advertised as Z-Wave compatible?! I remember all the hype then Logetich saying they changed their mind (after they sold them of course).

Got Freezing? at least 2 times/week.

Bottom line I will never buy another Logitech product again. The worst custmer service, and they totally lied to their lied to me and their customers with this product.

As I’ve stated before, I just don’t have problems with it like this. Mine has locked up maybe 2 times in the past 8 months. I can run my HT perfectly with it with no problems at all at any time. The only thing I need it a PS3 remote (I use the PS3 Blue Tooth remote, not the joysticks).

I also might just not expect it to do as much as people who have "problems" with it. I expect my Harmony to be 100% useful for 99% of its use, meaning the times that I am sitting down to watch TV in my media room or watching movies.

When I need to program my devices and such, by and large I go back to their remotes.

The 1000 is a phenomenal device for me. I had a Sony for several years before and after using that thing, anyone would think the Harmony was sent from the Gods themselves.

vancouver

01-25-08, 12:24 PM

As I’ve stated before, I just don’t have problems with it like this. Mine has locked up maybe 2 times in the past 8 months. I can run my HT perfectly with it with no problems at all at any time. The only thing I need it a PS3 remote (I use the PS3 Blue Tooth remote, not the joysticks).

I also might just not expect it to do as much as people who have "problems" with it. I expect my Harmony to be 100% useful for 99% of its use, meaning the times that I am sitting down to watch TV in my media room or watching movies.

When I need to program my devices and such, by and large I go back to their remotes.

The 1000 is a phenomenal device for me. I had a Sony for several years before and after using that thing, anyone would think the Harmony was sent from the Gods themselves.

Did your Harmony 1000 box hve the words "Z wave" written on it?

Do you find the response time to not be immediate after pressing bottons between screens and between commands?

tleavit

01-25-08, 12:28 PM

Did your Harmony 1000 box hve the words "Z wave" written on it?

Do you find the response time to not be immediate after pressing bottons between screens and between commands?

1) Didn’t pay attention.

2) Yes, immediate. For example, I can turn my Onkyo volume up and down immediately and accurate as if I were twisting the physical knob.

vancouver

01-25-08, 02:06 PM

1) Didn’t pay attention.

2) Yes, immediate. For example, I can turn my Onkyo volume up and down immediately and accurate as if I were twisting the physical knob.

Both of my questions were rhetorical.

Look... Zwave is even advertised on the logitech site for the 1000!!! even thought the 1000 is NOT Z wave compatible. How is that for misleading peope!?

http://www.logitech.com/index.cfm/remotes/universal_remotes/&cl=ca,en&page=1&filter=505&sort=0

The lage time on the remote is a known issue. You may be able to get some components to have "inter key" response quick but the lag time between switching displays on the 1000 is a "known issue" and not one logitech has addressed. Example. if you press the "favorites"botton a 1.5 second delay ocurs before that screeen comes up.

tleavit

01-25-08, 04:04 PM

Both of my questions were rhetorical.

Look... Zwave is even advertised on the logitech site for the 1000!!! even thought the 1000 is NOT Z wave compatible. How is that for misleading peope!?

http://www.logitech.com/index.cfm/remotes/universal_remotes/&cl=ca,en&page=1&filter=505&sort=0

The lage time on the remote is a known issue. You may be able to get some components to have "inter key" response quick but the lag time between switching displays on the 1000 is a "known issue" and not one logitech has addressed. Example. if you press the "favorites"botton a 1.5 second delay ocurs before that screeen comes up.

What’s your point? The lag time I have on my Logitech is minuet enough that it doesn’t bother me, hell, never even thought about it until you complained. Maybe because I've been a PDA user for 10+ years and have lower expectations then you do as to how a PDA like device is going to operate. I have the latest Dell PDA with the Intel 600mhz chip in it and also the Verizon VX6800 Cell with the 400mhz chip. Both of them have more lag on them then my Logitech so go figure… Both cost more than the Harmony… It doesn’t bother me. Logitech probably hasn’t “fixed” it because they are thinking the same thing as I am… Peoples expectations are to high.

brentunc

01-26-08, 06:51 AM

rjf

01-26-08, 10:23 AM

What’s your point? .......

there is no point, other than that i've noticed there are some people who vehemently hate their harmony 1000 and take offense when others don't hate it too.

as i've said before, mine works perfectly. programming was a breeze and i have a relatively complex setup; 3 DVRs, 3 DVD players, a cd player, radio, 2 televisions in 2 different rooms, an AV receiver, a VCR and an RF extender. and i created multiple activities using different combinations of my devices. i customized a bunch of buttons exactly how i want them and to control specific functions in my own quirky way, used multiple input configurations and assigned different RF ports on the extender for different devices. nothing was difficult to setup, everything worked the first time, and the remote works great. sorry to those who had issues, but i'm not gonna hate this remote just cuz you do.

anyone with basic computer knowledge and basic knowledge of how their AV system works can setup this remote without issue. it's that easy. whatever problems existed in the past didn't exist for me. i love this remote and am glad i made my own decision to buy it becasue if i had listened to the haters, i would't have this awesome remote right now. and at a bargain price too. anyone interested in buying it should just get one and decide for themselves. if you don't like it, return it. but if you're experience is anything like mine, it'll be easy and trouble free and you'll end up with a great addition to your home system.:)

gvenarchik

01-27-08, 12:52 PM

hello
just set up my harmony 1000...love it so far ...WAF is growing (!)

Wondering if you or anyone has an insight on saving favorites on the XMRadio function?

ALSO....I do get the Pioneer 92 screen on the 1000 but haven't been able to surf up and down the XM stations yet..

thanx in advance for any help .
geo

Tom Koegel

01-27-08, 12:55 PM

Seems to me that the 1000, which I have owned since it was released around December 2006, is pretty typical of my experience with Logitech's more advanced products and (particularly) software: a great concept not fully realized.

The largest flaw is the firmware or software problem--I never have been clear on which--that causes the remote to freeze. I don't know how anyone could say this problem is anything other than a serious product defect. Sure, I am savvy enough to know what is going on and that I can fix the problem by pulling the battery. But that's hardly an acceptable answer when the process causes the remote to reboot (the purpose, of course), causing a delay of a couple of minutes and automatically powering down every device in the system. I'm guessing that this is related only to those of us who need the RF extender, and how frequently it happens may vary depending on the complexity of the user's setup and how intensely you are using the remote. (My freezes seem to increase when I am watching, for example, a sporting event on DVR and I am repeatedly skipping commercials.) Saying that "gee, this only happens every other month for me" really doesn't excuse the serious bug in the software/firmware. The remote is sold, in part, as something that someone with moderate computer skills can set up for use by family members who aren't that savvy. The design in general is brilliant, for that purpose--but if the remote requires the unsavvy user to re-boot, the ease-of-use is seriously impaired.

I find the other problems/glitches more forgiveable. Like how it is almost imposssible to change the volume on my Denon receiver since the signal "sticks" on and sends the receiver zooming up from -20 to reference level limits. I suspect I could probably tinker with the remote to fix this . . . but why bother when we are all awaiting the final fixed firmware/software.

More frustrating to me are the continuous misstatements or overly-optimistic promises from Logitech that "prosperity . . . er . . the bug fix . . . is just around the corner." I have been hearing this since last January, and they don't seem to have come close yet. Official pronouncements are also maddeningly absent, so you have to rely on posts here or in the Logitech forums for what unreliable news you can find.

I can't say I am surprised about all this. I bought the Logitech DiNovo Media Desktop when it was first released in 2005. It's basically a Bluetooh mouse/keyboard/numberpad that was designed, supposedly, to control computer media players remotely and generally make your desk look beautiful with no cords etc without requiring a line-of-sight IR receiver. The hardware design is beautiful to look at but . . . oops, Logitech didn't figure out that the bluetooth dongle wouldn't transmit properly with all that interference generated by a PC. The fix is that you get a USB extension cord and try to plant the bluetooth dongle away from the CPU and nearer the keyboard/mouse/keypad. Kinda detracts from the simplicity, but of course it took a long time for Logitech to admit this is what was going on. Similarly, the software to run the system was buggy . . . and insisted on taking over aspects of your system without your position. Plus it autoloads a variety of autoupdate pieces that you don't really need.

So I didn't exactly get suckered into the 1000 unawares to the Logitech style.

All that having been said, I'm not pushing for the class action lawsuit someone was trolling for awhile back in this thread. I'm just hoping against hope that they finally get this thing fixed. I am pretty ticked off that Logitech would release an analogous product (the Harmony 1) without having the courtesy of fixing the 1000 for those of us who invested in it long ago.

MattS90

01-28-08, 02:43 AM

i just got mine a couple days ago...
so far so good no freezing or any problems
i also have a denon receiver and it does stick so i just click the volume about 10 times and it changes +/- 5 decibals
works for me i guess.
Either way i love it.

tpp1971

01-30-08, 01:35 AM

MattS90

01-30-08, 02:02 AM

Hey guys-

I have two Harmony 1000's. One is working perfect and the second i am having trouble with.

The problem remote is running a Philips TV, Panasonic DVD/small home theatre system, Hughes HD SAT box, Wii and PS3.

The Philips TV has the following inputs:

TV
AV1
AV2
AV3
HDMI1
HDMI2
Side
PC

My setup is af follows:

TV - open
AV1 - open
AV2 - DVD/Theatre system
AV3 - Open
HDMI1 - TV/Sat
HDMI2 - Ps3
Side - Wii
PC - open

My problems are:

1) When I select "Watch TV" everything powers on fine but the input is not going to "HDMI1". It seems to be off by one or two spots. This is also the case when I select "Watch DVD".

2) All audio selections on DVD/theatre system are mixed up as well. When I select "Watch TV" it should set DVD/Theatre system to "AUX" but it sets an incorrect input such as "Music P" or "Option".

Anybody have any advice?

it is a learning remote so use the help button and it will ask u a series of questions... but you may have gotten confused when it was programming and asked you what input you use for your dvd audio or vice versa so u may need to change that... if its something other than that ur SOL

Chaoflux

01-30-08, 11:40 AM

I have installed 3 Harmony 1000's now. I had been using the harmony 500-600 series remotes for a few customers and found them to be solid remotes.(as long as they stay in-sync). The Harmony 1000's all had the freezing problems as mentioned above. After the firmware update in november 1 of the 3 remotes seems to be alright. I have 19 documented calls into tech support tier 1 and tier 2.

Their product is defective. Until they work out all of the issues with it stay away from this remote. PERIOD. They do not offer returns for this locking up issue. You'll have destroyed relations with your customers and that is deadly. I've too many hours troubleshooting with tech support...and I hope none of you have to go through what I have.

citico

01-30-08, 12:45 PM

Hey guys-

I have two Harmony 1000's. One is working perfect and the second i am having trouble with.

The problem remote is running a Philips TV, Panasonic DVD/small home theatre system, Hughes HD SAT box, Wii and PS3.

The Philips TV has the following inputs:

TV
AV1
AV2
AV3
HDMI1
HDMI2
Side
PC

My setup is af follows:

TV - open
AV1 - open
AV2 - DVD/Theatre system
AV3 - Open
HDMI1 - TV/Sat
HDMI2 - Ps3
Side - Wii
PC - open

My problems are:

1) When I select "Watch TV" everything powers on fine but the input is not going to "HDMI1". It seems to be off by one or two spots. This is also the case when I select "Watch DVD".

2) All audio selections on DVD/theatre system are mixed up as well. When I select "Watch TV" it should set DVD/Theatre system to "AUX" but it sets an incorrect input such as "Music P" or "Option".

Anybody have any advice?

You are never SOL with a Harmony. Check the Inter-key, input and inter-device delays and increase them as necessary for the TV and DVD. Use the help button on the Harmony web site for info. about the delay buttons and how to set for the devices in question. When changing from activity Watch TV to Watch DVD you might want to increase the power on delay for the DVD to give it time to warm up in order to receive an IR command.

Wiluven

02-01-08, 04:11 AM

I tried setting up my Harmony 1000 to control my fan but didn't work. I think the Fan remote isn't infrared, but is some type of radio signal. Do I need the RF Extender to control the Fan?

joerod

02-03-08, 08:25 AM

Just found out my Sony Navitus will be out another few weeks while they wait for a part to come in from Japan. :eek: I may have to give the 1000 another shot here soon...

TivoRules

02-03-08, 02:56 PM

Since updating to the latest software upgrade, it seems my 1000 is finally not freezing up after a year of suffering with that issue. But now I find that the Main screen settings for my DirecTV DVR have fewer buttons than before. (Doesn’t even have a Menu or Exit button, for god’s sake). Trying to make these buttons appear on the main screen using the software now seems impossible, and getting the Custom screens to include them is anything but WYSIWYG. Typically, no matter what you add, once the update finishes, only what Logitech allows is actually added.

Frustrating.

For a custom remote, Logitech sure works hard to block us from adding essentials we need on the screens we want. Anyone having better luck adding buttons for the DirecTV DVRs?

MattS90

02-04-08, 12:59 AM

i was just wondering
can (and if you can .. how?) you change the pictures for activities, devices, etc?

filecat13

02-09-08, 02:11 PM

My Harmony 1000 froze four times in the long time I've had. Three of those times it self corrected when left alone for 30–45 seconds, and once recently I had to remove the battery. I have a new HT room and set up, so I thought it was time to log in to make some modifications, and lo and behold, I was greeted with four updates.

Dec. 17 firmware update
Feb. 4 RF pairing
Feb. 4 Harmony update
Feb. 8 new remote software

After installing them all, I thought I'd check here to see what what everyone's experiences have been. I'm surprised that there is no discussion of any of these.

Anyone have some experience with these?

Tom Koegel

02-09-08, 03:42 PM

Just loaded them myself this morning. The latest software update that is downloadable from the website is 7.4.1, but if you install that it asks to seek out web updates and downloads patches to bring it to 7.4.2 (which is the February 8 release). I had one glitch on the firmware update where it stopped in mid-update, but I simply followed the instructions to re-try and it loaded the remaining patches. 1000 firmware is now listed as 4.9.1 as the remote boots; RF extender is listed at 2.5 in the "show status" box during the update. The identified major upgrade is that you no longer need to pair the RF extender after an update. When I first upgraded, though, my system did not find the RF extender and all devices controlled by it did not work. But I ran through an extender/RF remote upgrade again and everything seems to be working as intended. (There is a feature in the setup that allows you to turn on "extended RF range", which I turned on and then back off again. Don't know if that fixed my problem or if I just needed one more update cycle.) Only time will tell if the firmware patch alleviates the lock-up problem.

You have to like the note on the December 17 update that "a limited number of H1000 owners have experienced lockup" or words to that effect. :rolleyes:

BFI6603

02-09-08, 08:18 PM

Just did mine.... upgrade went smoothly.

Stevetd

02-10-08, 07:49 AM

Can the IR port on the RF Extender be plugged directly into the IR port (if it has one) on the component? I can't find the answer to this anywhere.

Tom Koegel

02-10-08, 11:32 AM

Steve, don't know what you mean by "directly into"? Meaning rather than using the clear plastic IR transmitter having a cable go straight into the component with, say, the same kind of stereo mini plug as goes into the RF extender on the ordinary cable? I know that posters here have talked about using conventional mini to mini extension cords to extend the signal.

One question for those who have had the firmware upgrade longer than I. The DVR setup (in my case, a Motorola 6412 Series III) creates a Watch TV activity with four buttons on the left of the main screen called "List" "A" "B" and "C". (They replaced the "Live" and "Page Up" and "Page Down" buttons that moved to the secondary screen used to input numbers.) I can't see any way to program those new buttons in the software, and I saw a post over in the Logitech forums that indirectly suggested that they are unusable until Logitech upgrades the back end software on their website some time in March. If so, that's amazingly typical of Logitech--rolling out a feature that doesn't yet work. But does anyone have any better info on these buttons?

citico

02-10-08, 11:51 AM

These buttons are usable:"List" "A" "B" and "C". Go to customize buttons on the activity "Watch TV" and you can assign a command to them.

Bushman4

02-11-08, 10:44 PM

Thinking of buying the 1000

When you want to change the channel lets say from Channel 4 to channel 305 ARE THERE TOUCH 'NUMBER' BUTTONS ON THE SCREEN??? or do you have to hold the HARD BUTTONS DOWN or UP?

Thanks

TivoRules

02-11-08, 11:41 PM

Yes, Bushman4. If you touch the bottom left corner of the screen it changes the device to the keypad touch screen. There you can enter numbers directly.

Tom Koegel

02-11-08, 11:57 PM

citico

02-12-08, 09:28 AM

Citico, it doesn't look to me like the List A B and C buttons are customizable. The secondary screens (like where the page up and page down buttons went on the 1 2 3 menu) are customizable. But not the buttons on the left side of the top level screen.

Mine are assignable. You must have the latest SW. Give Logitech a call and
confirm.

bartleyl

02-13-08, 01:40 AM

Citico, it doesn't look to me like the List A B and C buttons are customizable. The secondary screens (like where the page up and page down buttons went on the 1 2 3 menu) are customizable. But not the buttons on the left side of the top level screen. I had same problem, found some info on logitech forums. Per their suggestion I created a new Watch TV activity and the buttons showed up and were customizable.

Tom Koegel

02-13-08, 07:13 AM

BartleyL, thanks, that did the trick. For some reason a setup based on DVR does not configure properly to show the buttons--but based on TV it does. Tom

jason4vu

02-15-08, 12:04 PM

How do you select the layout of your additional button programming. My remote doesn't put my buttons where I assign them to in the setup screen.

Bushman4

02-16-08, 01:42 AM

For some reason the time doesn't show up on my harmony remote screen. How can I fix this?

Thanx

tvmack

02-17-08, 06:52 PM

I looked at this remote today and was wondering about the firmware updates. I see the remote is a full $100+ less on amazon than in the big box retailers and thinking about giving it a try.

Are these firmware updates made at the factory on the models now sold in stores or is the user responsible for this once purchased?

Snuffy101

02-17-08, 07:33 PM

Are these firmware updates made at the factory on the models now sold in stores or is the user responsible for this once purchased?No doubt, the software and firmware will not be up-to-date on the unit you purchase, but are easy to bring current when you log on to the Harmony site. New software just came out a few days ago.

BFI6603

02-18-08, 12:24 AM

For some reason the time doesn't show up on my harmony remote screen. How can I fix this?

Thanx

Clock feature on the Harmony 1000 remote is not an active feature at this time....:(

filecat13

02-18-08, 12:58 AM

Clock feature on the Harmony 1000 remote is not an active feature at this time....:(

Maybe the next update--or maybe not. :rolleyes:

tvmack

02-18-08, 07:53 AM

Maybe the next update--or maybe not. :rolleyes:

A simple clock feature doesnt work on a $500.00 remote? hmmm thinking I may wait until the next update to see if Harmony can correct these problems. I know a majority of electronics have some form of glitch, but the clock for gods sake?

This remote would replace my current old faithful Sony RM-AV3000 I bought around five years ago for some $150 so this would be a big step up. I never had a single proble with my current remote so I would expect a lot more for the large price difference.

TivoRules

02-18-08, 03:16 PM

After living a year with the 1000, suffering buggy software and constant freeze ups that caused many of us users to yank their battery out to reset the remote twice a week, the latest updates seem to have finally solved the freezing issues. If you read through the 38 pages of Harmony 1000 dialogue on this site you’ll see that the clock not working has been the least of our problems.

It’s like you’re pointing out that the clock on the dash doesn’t work, and we’ve spent the last 12 months just trying to get the car’s engine started! HA!

There has never been a better time to buy the 1000 than now.

tvmack

02-18-08, 03:25 PM

How large does the harmony feel in your hands? The main reason I want another remote is my Sony feels like im carrying around a big brick!.

Bushman4

02-19-08, 03:27 AM

Has anyone come across a site which has THE PROPER SIZE ICONS for the 1000.

The site for the 880's icons is the wrong size.

Thanks

shepP

02-19-08, 06:19 AM

I'm not sure I would jump on the buying bandwagon quite yet. I had to run the updates twice as well. After the first round my extenders were non-existent. One of my hard buttons has also become mysteriously reassigned so that now has to be fixed.

Maybe the implementation of the "clock" feature will be a good signal when it is time to buy :P

tvmack

02-19-08, 08:20 AM

tojohnso

02-19-08, 08:09 PM

can someone please tell me what importance a clock is on a remote? I'm at a loss on that one. I had the big sony remote too. It lacked the intelligence this one has. I couldn't be happier with this thing.....and quite frankly, neither can my wife :-)

jamndelraybch

02-19-08, 09:36 PM

RF/IR is a great feature when your components are out of site.* In my case, I keep everything under the stairs (out of view) and have all wires run behind the walls - clean. If your components are in site, you will have an added RF/IR converter and dangling wires attached to each component you wish to control - might not be worth it. Good luck.

Bushman4

02-20-08, 02:20 AM

Logitech is saying that the clock WILL BE FIXED in the next update!

However more important:
The 1000 does NOT FREEZE UP ANYMORE. It really shines and IMHO it's an overall great remote.

shepP

02-20-08, 06:15 AM

Well in my case my theatre is like a Casino. No windows and no clocks. It's a dedicated room. In fact their are no uncontrolled light sources whatsoever. All equipment is located outside of the room. The clock feature is something I would very much use as I don't wear a watch around the house but would like an easy way to check the time without having to switch inputs over to component that has OSD time such as a pvr.

Snuffy101

02-20-08, 09:52 PM

Bushman4

02-21-08, 02:11 AM

I’ve had my 1000 since Christmas and it works well. One thing I have an issue with however, is its sensitivity to static electricity. We live in a very dry climate, which gets even drier in winter. I have had the unit, re-boot, turn everything off, freeze up, and go dark. None of my other dedicated remotes have had this problem. I have sprayed the carpet with anti-static spray and it has been slightly better. I consider this a design flaw and something to think about if you live in a dry area.

Put your unit into SAFE MODE (by removing the battery then holding down the OFF button while replacing the battery for 10 seconds) Next download the firmware EVEN IF YOU HAVE THE LATEST VERSION WHICH IS 4.9.1
Last UPDATE YOUR REMOTE.

THIS WILL SOLVE YOUR PROBLEM 90% of the time. I had the same problem BUT NOT ANYMORE!!!!!

bluecirclehead

02-21-08, 11:19 AM

Does anyone know of any upcoming replacement for the 1000? If you've heard any rumors please post.

Having the new One out makes me think that a 1000 replacement may be out soon, too. Hopefully with z-wave support :)

tojohnso

02-23-08, 02:56 PM

tvmack

02-24-08, 01:41 AM

Im looking into the harmony one remote as well. Other than the design what seperates these two? Looking at the features it seems there isnt a big difference?

TivoRules

02-24-08, 07:23 PM

The Harmony One is IR only, no optional RF control like the Harmony 1000. So if you get the “One,” you’ll have to carefully point and shoot each command at your equipment.

The Harmony 1000 is mostly touch screen with multiple pages of customizable touch screen buttons and just a splash of the major used hard buttons.

The “One” is mostly rubberized buttons and just a splash of touch screen for choosing activities only (Watch TV / Watch DVD etc.).

If you like using a remote without looking at it (rubberized buttons) the “One” would be better suited for you. The big reason for touch screens is massive customization.

Lastly, dare I say there are probably a good number of 1000 owners that wish they owned the “one” instead. The reviews of the “One” are very good indeed. Touch screens are sexy as hell but not as easy to use as true button remotes.

Best of luck with your difficult and expensive decision.

Bushman4

02-24-08, 10:56 PM

'Touch screens are sexy as hell but not as easy to use as true button remotes.'

NOT TRUE! A touch screen is easy once you get aquainted where the virtual buttons are. After all of us operating a regular remote for years, of course we are familiar with a missionary remote. However let me stress that with the 1000 you can pick WHICH buttons to have on screen and WHERE you want them (position wise) Everybody has said at some point 'What do I need this button for I never use it', well with the 1000 if you don't use it you just eliminate it.

vancouver

02-25-08, 12:35 AM

Alright....im getting a new remote soon because the 1000 is the worst HT product I have bought over the last 10 years.

Here is a new issue i have, and im wondering if anyone else is experiencing it. The voume goes up and down on its own. I know its the remote because I when I press the volume up or or down it some times (1 in 5) triggers it to get stuck sending the volume up or volume down.

I called Harmony but of course they say. "we have never hear of this issue" recomended I re-install the software and firmwear which I already have...Can you guess what the result was?

TivoRules

02-25-08, 01:29 AM

Bushman4 - With all due respect, by your earlier post it would seem you’ve owned the Harmony 1000 for a couple weeks max. The novelty will wear off, and like the others that have been posting constantly on this Harmony thread for the last year (39 pages of posts, most of them unfriendly towards the 1000), you’ll have issues with it. It’s not a perfect remote by any means, especially when coupled with the Logitech RF repeater. TVMACK needs to be told the truth of the ONE VS. 1000.

As I posted, the customization you speak of is the only advantage to a full touch screen remote. Ease of use is being able to use your remote daily by feel alone. Are you implying that you don’t have to look at the screen to press “virtual” buttons on the 1000? Telling folks they can use the various smooth touch screen buttons without looking at the remote would be misleading. That’s the ease of use part.

Spend a few more weeks with your shiny new Harmony remote, then report back to us. You may discover some “issues.” But if you can truly use the various touch screen buttons without looking or making mistakes, you either have the trained fingers of a pianist, or you are a true remote control using god. No one else has posted the ease of blind finger use you speak of.

TivoRules

02-25-08, 01:53 AM

Vancouver - Yes, the Harmony 1000 will sometimes suddenly continue to raise the volume by itself after one single press of the volume button, as if it is possessed. The button is not stuck - it’s a software issue. Many have posted the same problem, and it happens with mine as well. When it does, press down firmly on the decrease volume end of the button to override the situation until the TV volume gets to zero (in case it screams upward again by itself), then bring it back up to the proper volume after you regain control. We’ve suffered with this issue for a year.

mefromfl

02-25-08, 05:38 AM

Gruson

02-25-08, 12:00 PM

I have a hampton bay ceiling fan, will this remote work with it? Do I need the RF extender for it to control my ceiling fan?

I also have a remote wonder 2 for my pc, will this remote work for it also?

Funny,

I was just about to post this question!

The 1000 will NOT work with the Hampton Bay by itself.

I wanted to know if the RF extender will work with it though (I think it will!)

Can anyone confirm?

The 1000 is awesome BTW...very light and pretty easy to set up.

I actually got in on the KILLER deal from Amazon: $279 shipped for the 1000 AND the wireless RF extender!

RadYOacTve

02-25-08, 01:04 PM

I spent the weekend going thru this whole thread because I picked up the same deal as you on Amazon. Certainly worth a shot at that price with RF.

Funny,

I was just about to post this question!

The 1000 will NOT work with the Hampton Bay by itself.

I wanted to know if the RF extender will work with it though (I think it will!)

Can anyone confirm?

The 1000 is awesome BTW...very light and pretty easy to set up.

I actually got in on the KILLER deal from Amazon: $279 shipped for the 1000 AND the wireless RF extender!

barry v s

02-25-08, 07:21 PM

I spent the weekend going thru this whole thread because I picked up the same deal as you on Amazon. Certainly worth a shot at that price with RF.

Me too. I have been making my way around the forums lately. Hard to keep up on the latest tech.

RadYOacTve

02-25-08, 08:33 PM

The crazy part is I have a URC MX-950 for my family room and i have been using a ONE in the computer room. If I can get the 1000 set up as well as the ONE with my main set up, i might use that as my main remote and shuffle the remotes around!

I must be bored!

Me too. I have been making my way around the forums lately. Hard to keep up on the latest tech.

Snuffy101

02-25-08, 10:40 PM

mefromfl

02-26-08, 04:40 AM

So is the offical word, the 1000 doesn't do z-wave? Then what so good about this remote ?

RadYOacTve

02-27-08, 11:07 AM

I have a URC MX-950 with the MRF-250 RF extender and the performance has been spotty with the Scientific Atlanta 8300HD STB.

Everything else works fairly well, Denon AVR, Samsung TV, Toshiba and Denon DVD players, with the RF.

What is everyone's experience with the SA 8300HD and their other components?

Conan450

02-27-08, 12:12 PM

Has anyone come across a site which has THE PROPER SIZE ICONS for the 1000.

The site for the 880's icons is the wrong size.

Thanks

I used google image search and set size to small, and searched for "Fox logo" "ABC logo" and so on...

Most stations had logos that fit perfectly, sizes a little above 36x36 pixels work well, try a few and you will find a size that really looks good.

It took time but was worth it

hdtheater

02-29-08, 11:12 AM

Is there an easy way to program the hard buttons on the remote? I am trying to program the enter button for my infrared solution for PS3 to the "ok" button on the Harmony 1000.

Thanks

Conan450

02-29-08, 11:27 AM

Is there an easy way to program the hard buttons on the remote? I am trying to program the enter button for my infrared solution for PS3 to the "ok" button on the Harmony 1000.

Thanks

Go to the device page in the software, select the device (ps3) you want to change, click "settings" then "customize buttons" then change the "ok" hard button from "select" to "X" and your done

hdtheater

02-29-08, 01:00 PM

Go to the device page in the software, select the device (ps3) you want to change, click "settings" then "customize buttons" then change the "ok" hard button from "select" to "X" and your done

Sweet, Thanks

mefromfl

02-29-08, 08:38 PM

Does the 1000 have a clock on it? I can't find the setting for the clock.

Bushman4

02-29-08, 11:49 PM

NO CLOCK! It was taken out 2 firmware updates ago. Supposedly it will return in the next update according to tech support.

mefromfl

03-01-08, 09:25 AM

What type of remote i need to get to get this harmony 1000 to control my PC?

mefromfl

03-01-08, 03:15 PM

Where is the instruction on how to add the extender? All i see from the user manual online is saying to hit add on the remote, but I don/t see anywhere on the remote that says "add"

mefromfl

03-01-08, 07:16 PM

OK, i got the RF extender and remote to work, but each time i update my remote, I have to update the extender too? is there a way to just update the remote or i have to do both?

Tom Koegel

03-02-08, 11:22 AM

You have to update both each time. I believe the extender needs to mirror the command set of the remote--that is, it needs to know exactly how to execute each command on the remote. So any change on the remote functionality requires a change on the extender. It doesn't seem like that should be strictly necessary--why does the extender care if you add picture icons to the remote?--but Harmony hasn't gone to the trouble to implement a separate update routine for purely cosmetic changes. How substantial an annoyance this is will vary by user. I tend to go through a massive set of changes/tweaks/updates every six months or so, and it bugs me then and then I forget about it. Someone who does small changes every weak might find it more annoying.

tleavit

03-02-08, 12:52 PM

I just bought a new device and reprogrammed my H1000. First time in over a month. I did the usual firmware update on it (Even though I never have figured out how to tell if it’s an actual upgrade). Man, the units quite snappy now. I’m liking it even more!

Bushman4

03-04-08, 01:50 AM

Has anyone figured out how to program VIEW PICTURES on the H 1000????
I already used the DVD icon and when you use the picture icon it asks you for a computer set up???

GHafer

03-04-08, 09:17 AM

I've lived uncomfortably with the 1000 since its inception, but I will never buy another Logitech remote or product again. One firmware upgrade to the next sees nagging problems "solved" only to reappear later with the next firmware "upgrade." Most recently, the new software to connect to Logitech freezes during operation or won't allow you to enter any text field unless you log out-and-in three or four times or refuses to permit simple things such as adding buttons.

I dread each firmware and software upgrade, especially since it means some unknown bug or freeze or unresponsive problem. When I find a suitable alternative, I'll dump it.

Gary

kaze0

03-04-08, 06:42 PM

I just got this and can't figure out how to change pages on the device pages? Like I got into the device page for my DVD player and I only get 9 buttons + the current activity button.

----------------------------
Edit
Got it. Don't know what I did but after uploading again, I got the arrows on the left side to scroll pages.
I changed 2 button names and changed the background. Guess one of those did it? For whatever reason I have no arrows anywhere.

jeffcub

03-10-08, 05:04 PM

Has anyone put a list together of "Delay Speeds" for all devices (Sat boxes, tv's & Audio receivers) so we don't have to spend days experimenting with delays?

Ascen5sion

03-11-08, 12:16 PM

Just picked one of these up yesterday for $250 shipped. I don't really need a universal remote but I figured half price what the hell.

LEVEL4

03-12-08, 03:50 AM

Just picked one of these up yesterday for $250 shipped. I don't really need a universal remote but I figured half price what the hell.Where? These things are $399 and up, even on Ebay.

CURRENT FIRMWARE VERSION "FIXED?"

So, from skimming Logitech's forum, I gather that 7.4.1 is the latest firmware update to the Harmony 1000? Does this fix the "stuck volume" issue some have reported here? I'm deciding on a new "fancy" remote, and the Philips Pronto is just too pricey. The 1000 looks really cool. This thread is scary, but if the major Harmony 1000 issues have been resolved in 7.4.1 (I'm not worried about the clock), I'm in.

Also, there's no problem getting the "Guide" button to appear on-screen for Motorola cable boxes, right? Oh, and another thing—my system isn't too exotic—maybe that helps [Sony STR-DA5300ES, Sony DVP-NS77H DVD, XBOX360, PS3, Sharp LC-65D54U LCD].

jgbuffs

03-12-08, 11:45 AM

I was wondering how many of these remotes you can have on one PC? I just bought 2 and may get a 3rd later can you program them all on one pc? or should you use multiple PC's for this? Any Help apreciated.

Thanks

cw_racefan

03-12-08, 03:19 PM

citico

03-12-08, 03:55 PM

Level4 - I just picked one of these up myself, so can't help on the bug fixes, but I'm having trouble getting mine updated from the Logitech software. BTW, 7.4.1 is the software version (that runs on your PC), I think the 1000 firmware is 4.9. I'm having intermittent problems getting mine to communicate with the PC, and haven't been able to get the RF extender to work at all. We'll see.....

SW is 7.4.3 and FW is 4.9.1

LEVEL4

03-12-08, 07:06 PM

Ascen5sion

03-12-08, 08:02 PM

Where? These things are $399 and up, even on Ebay.

CURRENT FIRMWARE VERSION "FIXED?"

So, from skimming Logitech's forum, I gather that 7.4.1 is the latest firmware update to the Harmony 1000? Does this fix the "stuck volume" issue some have reported here? I'm deciding on a new "fancy" remote, and the Philips Pronto is just too pricey. The 1000 looks really cool. This thread is scary, but if the major Harmony 1000 issues have been resolved in 7.4.1 (I'm not worried about the clock), I'm in.

Also, there's no problem getting the "Guide" button to appear on-screen for Motorola cable boxes, right? Oh, and another thing—my system isn't too exotic—maybe that helps [Sony STR-DA5300ES, Sony DVP-NS77H DVD, XBOX360, PS3, Sharp LC-65D54U LCD].

Amazon.com had it for $333 and change and I found a $100 coupon code browsing this forum so it knocked it down to $233 and with 2 day shipping it was $249.

Ascen5sion

03-12-08, 08:03 PM

cw_racefan

03-13-08, 10:20 AM

Level4 - I got to mess with it a little more last night and got it working. I deleted the RF extender and just updated the remote in IR mode only and got it working, then went back in and added the RF later, and it seems to work. I did, however, see the runaway volume already. Never saw it on IR, but it happened while I was testing out the RF. I think my firmware is 4.9 (downloaded Monday night). Hopefully they'll get a fix for that one.

Spyderturbo007

03-13-08, 11:24 AM

I was looking at one of these to replace my Pronto TSU-6000 and have a couple questions. My problem with the Pronto is that it's too slow, much slower than my old TSU-1000 that died. I have the hard keys set up to control the DVR skip functions and the receiver volume on the Pronto. The problem is that in order for the hard keys to function, you have to turn on the LCD screen and then wait a couple seconds before you can use the keys. It's pretty annoying.

1.) Can you use the hard keys on the 1000 to control anything you want regardless of what's on the LCD screen? For example, could I have two of the buttons as volume all the time?

2.) People have said that the harmony will set your components to the correct input, but how does it handle components that don't follow any particular pattern? For example, my VM60P TV has 5 buttons for different inputs, such as one button for HDMI, one for component, etc. There are 4 HDMI inputs controlled by one button. Let's say I'm on HDMI input #1 and press the button, the TV menu pops up and the cursor automatically assumes I want to move to HDMI #2. Then you press the enter button. But how would the harmony address me being on HDMI #3 and wanting to move to #1?

3.) Some of you may be familiar with the Comcast 6412 DVR. I was able to find a "hack" online that allows you to program the remote to access the 30 second skip function that Comcast disables. Is there a way to program that button on the Harmony?

Hopefully I'm not asking questions that have been answered, but I read the first 12 or so pages and didn't see what I was looking for. Thanks!

<><

03-13-08, 04:13 PM

just got an harmony 1000 (switched from 880) and trying to setup with my HTPC.
I use my Dish VIP 622 to watch TV, so that is already setup and works fine.
I use the HTPC for DVDs/Music/Pictures etc.
Basically my question is, is there a way to get the Fancy Play/FF/Rew/Pause buttons to show up on the remote, but NOT have the remote automatically switch to an input for the htpc (like mymovies/my music/etc) or even start the media center. If I want to use Vista Media Center, I can press the "Start" button on the screen to load it, otherwise i just want it to display the Fancy buttons on the screen.
I tried setting up a generic activity, but that would not get me the fancy buttons...and if I try to setup an activity for Media Center it automatically launches VMC and selects a specific input on the HTPC.

Thanks

Edit:
nvm, figured it out, added my own source input by going to "Source input is missing" and assigned it to do nothing....hopefully this should work, will try it when i get home

So, another Q:
Is it possible to rename the side grey square buttons (Live TV, Rec'd TV, Guide, Info Exit)?

Edit2:
Ok, so assigning the Live TV/Rec'd TV buttons in the software to launch My Music/My Pictures automatically changes the text on those side buttons to MyMusic/MyPictures...but there is no way of renaming those to something else, to maybe just "Music" and "Pictures" etc....eh, i guess i could just make it learn the command and name it myself and use it...which should work, but it'd make more sense if it just let you rename it :/

Also, if I assign any command to the "i (More)" button on my screen (which shows up as "Menu" in the software to assign buttons...the button is still always greyed out and the button i tried to assign to it shows up in the More Buttons page (eg. clicking the star on the bottom right)....a bug?

Edit3:
the software is very buggy...buttons that I map to the main screen show up on the Additional Buttons screen on the remote...even tho in the software i have NO buttons assigned on the Additional Buttons page...and the buttons that i assigned it to on the main screen are greyed out :/

TivoRules

03-14-08, 09:00 PM

To < > < - Yes the online software is buggy and is not really WYSIWYG.

To Spyder -

Question 1) Yes, if you want. I have 3 DVR’s (both Tivo and DirecTV brands) along with overseas PAL DVD player, Pioneer DVD recorder, Apple TV, VCR, etc. At all times, regardless of what the Harmony 1000 is set to, the TV volume hard keys and mute button always work the TV. However, the other hard keys work specifically based on what the Harmony is set to, which is what you want.

The bottom < & > hard keys are skip forward and skip back for me. Depending on which device I am using, obviously they need to work based on that device. Or I can make them do any other button I wish. So the answer is “yes,” if that’s what you want the hard keys to do.

Question 2) Without seeing what you are trying to do it’s difficult to promise you’ll have a perfect solution with your Harmony 1000. But keep in mind that the 1000 does know what it has selected in the past. It knows what devices are on and what devices are off, and usually, what state they were in last time it used them. Be aware though, if you are not using the RF Extender to pinpoint the signals to your multiple devices, it’s more likely you’ll have aiming issues - where the 1000 will fail to hit the target enough times to render the device tracking history useless.

If you can directly go from HDMI #1 to HDMI #4 with your remote, then you can do the same on the 1000 using an “Activity.” The Harmony 1000 lives and dies by Activities. If you cannot go directly from HDMI #1 to HDMI #4, and always have to press one button until you reach what you are looking for, then you’ll probably need to add that same button to the 1000 so you can use it after selecting that activity, in order to search for the right input after the activity is selected.

Question 3) The Harmony 1000 is a “Learning” remote. Any transmission that you can now send as an IR (infrared) signal in one burst, you can use that same remote to teach the 1000 that same signal signature. If you have a remote that has a secret button that launches missiles into space, the Harmony can learn that button press and launch missiles into space too.

BUT - If that Comcast hack involves a true macro, where there are multiple pulses of differing signals over a second or more of time, the Harmony may fall short of your wishes. It’s not a strong macro device like the Pronto line.

Hope that helps you.

LEVEL4

03-15-08, 06:59 AM

Harmony 1000 IR Remote Range/IR Receiver Sensitivity:

Okay, you know how Sony IR remotes/IR receivers tend to have super-good range and "bounce?" Like, you can just bounce the Sony IR beam off of just about anything to hit its respective component's IR receiver, and it works? And then, you know how crappy, for example, a Motorola cable box' IR remote is? It feels like you have aim the remote to within like 2 degrees of its IR receiver, and then apply like 5 pounds of pressure to the remote button for it to react? In comparison, how "strong" and "bounceable" is the Harmony 1000's IR beam? Say, rating the Sony IR at '10' and a Motorola cable box at '1.' On a scale of 1-10, ('10' being best) where would the Harmony 1000 fall?

Snuffy101

03-16-08, 02:13 PM

The runaway buttons on my 1000 are getting worse!:mad: The buttons that exhibit this flaw are all hard buttons on the right of the remote. I have experienced this irritating problem with the volume, channel and “mouse” buttons. This leads me to believe that this is a hardware problem that will not be fixed by all the FW upgrades in the world. They probably used some cheap crappy switches from China or Mexico. Freezing up, re-booting and now this! I guess it is time to call Logitec and see if I can get it fixed or replaced. I don’t hold out too much hope, though.

I listened to all the Harmony Fan-boys, shame on them/me, I won’t make that mistake again!:(

myurkus

03-16-08, 10:00 PM

tleavit

03-16-08, 11:23 PM

Hi all,

I just got back from BB expecting to buy the Harmony 890, but at the last minute decided to splurge for this one. I did a lot of research on the 890 but was shocked to discover that this one is supposed to be so problematic.

I want to run the following: Pioneer Plasma (5010FD), Comcast DVR, Onkyo Receiver, and my computer (I run DVDs/Blu-Ray etc through Vista...I know I need an IR receiver for that, but I think can search the forums and find an appropriate one.)

I am an engineer, so I do not mind complexity; however, before I open it, should I return it and get the 890 (or even an IR receiver for the computer and the Harmony One?)

Well, I’m an IT guy who works with a bunch of engineers (civil, geotech and such) and I have to show them how to use mice most the time so I cant judge your skill. But the device isn’t hard to use even for a medium level computer user. I have never had a problem with it. ITs quirky, but nothing I don’t expect from any technology like this that I use on a broad scale. I love the thing. I continue to completely use it in my HT with no problems. I fully believe that its use requires a technical person and if you are not or do not have patience with technology then you will post here that it sucks. I also believe that it might just have problems with certain devices that are not programmed well from the download system Logitech has.

Statements like this might piss people off who have problems but then again, I spend every day of my life with computer users who blame a system or network for problems that are nothing but their own poor use.

Bushman4

03-17-08, 01:10 AM

Have to agree with TLEAVIT the 1000 is a nice piece of technology. Enjoyed by many. Overall it's a good Touch Screen Universal Remote.
There are some minor details that need tweaking. However with the latest Software released in February 2008 , I can honestly say that most of the nagging problems have been resolved such as the 'FREEZE-UPS' etc.
Setting it up is fairly easy. And of course there is a piece of High tech equipment that may not work 100% right....BUT LOGITECH DOES have an excellent LEVEL 2 & 3 support team that will be more than happy to program your remote if you are having a problem. What more can you ask for.

I'm waiting to see the improvements in the next Total touch screen remote suppose to come out early this summer. I hear it's very high end.

myurkus

03-17-08, 02:22 AM

Well, I’m an IT guy who works with a bunch of engineers (civil, geotech and such) and I have to show them how to use mice most the time so I cant judge your skill.

LOL I suppose I should have elaborated: I am a software engineer. Actually I am glad you responded as you did...that was exactly why I posted. Let's just assume that if something is possible, I will not only find it, but probably enjoy the process.

So I am trying to gauge if the negative reviews come from :
a) disfunctional firmware and/or hardware or
b) ease of programming.

If it is b) but has the flexibility I was hoping for, then I don't mind. (And, as Bushman4 said, if "a)" is getting better with the newer releases, then I'm ready to open the box :)

Since posting this, I am now researching if this is the correct solution for controlling the PC. (I run my DVD/BluRay etc through the computer...I even want to run simple Winamp and Outlook tasks. I already have an RF keyboard/mouse if I want to type on the big-screen, but if I just want to check my email or skip a track...)

Thus I am thinking abut buying Girder and USB-UIRT for this; however, even on those forums people are having problems.

Anyway thanks guys, your answers were actually very helpful and have me excited!

zeto

03-18-08, 01:48 AM

Well, I’m an IT guy who works with a bunch of engineers (civil, geotech and such) and I have to show them how to use mice most the time so I cant judge your skill. But the device isn’t hard to use even for a medium level computer user. I have never had a problem with it. ITs quirky, but nothing I don’t expect from any technology like this that I use on a broad scale. I love the thing. I continue to completely use it in my HT with no problems. I fully believe that its use requires a technical person and if you are not or do not have patience with technology then you will post here that it sucks. I also believe that it might just have problems with certain devices that are not programmed well from the download system Logitech has.

Statements like this might piss people off who have problems but then again, I spend every day of my life with computer users who blame a system or network for problems that are nothing but their own poor use.

It's a remote control. A piece of consumer electronics. You believe that you have to be a technical person or be patient to use this remote control? And that seems acceptable to you? I don't think I need to have patience with a remote control. It should just work. From day 1.

I bought the 1000 one year ago when it was introduced. At list. It took Harmony one year to come up with a fix to keep this device from freezing up randomly. The provided software was buggy. They did not deliver all features that were promised for this remote. Heck, it's still a crap shoot what buttons will show up on the "play" page. Am I patient enough for you?

As an aside, has it ever occured to you that only piss-poor software or the weird rules you're trying to impose cause people to use the system(s) that you administer incorrectly? Instead of faulting your users, you might consider providing a system that is worth using.

tleavit

03-18-08, 02:00 AM

It's a remote control. A piece of consumer electronics. You believe that you have to be a technical person or be patient to use this remote control? And that seems acceptable to you? I don't think I need to have patience with a remote control. It should just work. From day 1.

I bought the 1000 one year ago when it was introduced. At list. It took Harmony one year to come up with a fix to keep this device from freezing up randomly. The provided software was buggy. They did not deliver all features that were promised for this remote. Heck, it's still a crap shoot what buttons will show up on the "play" page. Am I patient enough for you?

As an aside, has it ever occured to you that only piss-poor software or the weird rules you're trying to impose cause people to use the system(s) that you administer incorrectly? Instead of faulting your users, you might consider providing a system that is worth using.
As I said, it would piss people off lol.

I’m sorry for your failure to use the device that angers you enough to post up something goofy like. Still doesn’t negate the fact that with all of my devices, it works flawlessly and has so for the past 6 months.

I've spent the better part of the past 20 year dealing with people like you with technology and you all beat the same drum. Blaming your own incompetence on a device might get you to the next day and make it brighter for you, so be it. Best stick to punching the buttons on the AV equipment itself.

I’ve heard that from people like you before, and I can tell when someone has a “beef” against IT people, just proves my point that you’ve been told this before. Computers./devices either work or don’t work. They just don’t decide to do random things to make your life hard. If the Logitech is not activating a command, add a pause between it, wow... fixed. I can’t help you if you can’t help yourself.

But yes, since you came out flaming and have started flinging around personal insults I will tell you that you are incompetent at its use by your own words. Interesting, I find the device extremely simple to use. I’d love to see you try to tackle the old Sony I had.

zeto

03-18-08, 02:40 AM

As I said, it would piss people off lol.

I’m sorry for your failure to use the device that angers you enough to post up something goofy like. Still doesn’t negate the fact that with all of my devices, it works flawlessly and has so for the past 6 months.

I've spent the better part of the past 20 year dealing with people like you with technology and you all beat the same drum. Blaming your own incompetence on a device might get you to the next day and make it brighter for you, so be it. Best stick to punching the buttons on the AV equipment itself.

I’ve heard that from people like you before, and I can tell when someone has a “beef” against IT people, just proves my point that you’ve been told this before. Computers./devices either work or don’t work. They just don’t decide to do random things to make your life hard. If the Logitech is not activating a command, add a pause between it, wow... fixed. I can’t help you if you can’t help yourself.

But yes, since you came out flaming and have started flinging around personal insults I will tell you that you are incompetent at its use by your own words. Interesting, I find the device extremely simple to use. I’d love to see you try to tackle the old Sony I had.

People like me? Dude, I'm a software engineer with way more technical background than you. I spent 10 years working on consumer electronics when it wasn't possible to "just send another update." Have we e-peened enough yet?

You strike me as bit of a jerk with an overinflated idea of self-importance. But I'm sure I just don't appreciate your vast experience. Plus, I do not know how to program a remote control.

Also, thank you for explaining computers to me.

It truly amazes me that you believe it is "goofy" to expect a product to work as advertised. "lol" indeed.

myurkus

03-18-08, 03:58 AM

As I said, it would piss people off lol.

I've spent the better part of the past 20 year dealing with people like you with technology and you all beat the same drum. Blaming your own incompetence on a device might get you to the next day and make it brighter for you, so be it.

I do not really want to get involved in an off-topic argument. But in my experience it is a balance between the two: on one hand, the most evolutionary systems are inherently complex and require a learning curve. In addition, all products must go through a "hardening" phase. No amount of internal testing can truly predict "real world" use. That is why most people do not buy/upgrade anything from Microsoft until SP2 :)

On the other hand, if a majority of users are having the same problems, then it is imperative for the designers to stifle the instinctive "what clowns" response and try to look at it from their eyes. Complaining about human intelligence and the fact that most people do not think the same way, or griping about human apathy is inevitably futile. We are not going to change human nature - if the target audience cannot use your product, then for all intensive purposes you failed.

...I have been thinking about this all day. I came into work today dragged into an emergency meeting. We just internally released a VERY complex project. I think it is one of the most innovative systems I have ever helped design (lucky to work with a couple true visionary geniuses.) Expecting accolades, we are instead getting numerous and serous complaints all the way up to the executive level. It sucks; I think we made a revolutionary product. But if people do not understand it or if people give up in frustration hitting a defect we consider minor, then it will be in fact useless.

This was why even this argument is helping answer my inherent question: Which was to understand if the Harmony 1000 is the innovative product I envision, or if it truly is a flawed and crippled design.

Sorry for the rant, I needed to vent somewhere, and in a backwards way I think this argument does give some insight into how well it works.
MikeY

LEVEL4

03-18-08, 08:10 AM

Ascen5sion

03-18-08, 09:57 AM

I don't have experience with the remotes you are referencing Level 4, but the harmony 1000 IMO has very good to excellent aim radius. When I sit on the couch I usually have the remote aimed up so I can view the screen and it turns everything on fine.

<><

03-18-08, 02:45 PM

Anyone?
well, i'll say that my 880 is more "bounceable" than the 1000 in my room. With the 880 i can be anywhere and click a button and it'll control the device...w/ the 1000 it sometimes doesn't work, and i have to point it differently for it to control the device.
The 1000, w/o the z-wave support, doesn't make it as appealing to me as it was before. I'd rather go w/ the Harmony One, but i couldn't pass up the deal from amazon where i got the 1000 for $175 shipped :D

tleavit

03-18-08, 04:25 PM

People like me? Dude, I'm a software engineer with way more technical background than you. I spent 10 years working on consumer electronics when it wasn't possible to "just send another update." Have we e-peened enough yet?

You strike me as bit of a jerk with an overinflated idea of self-importance. But I'm sure I just don't appreciate your vast experience. Plus, I do not know how to program a remote control.

Also, thank you for explaining computers to me.

It truly amazes me that you believe it is "goofy" to expect a product to work as advertised. "lol" indeed.
Considering I don’t know you from Jack-Daniels and have that crazy notion going on about having “way more technical background” I really don’t need to say much more, I think you have said well enough crazy talk. Get back to the subject. In short, I have mastered the device and you still claim the thing is a cluster. You still haven’t convinced me of your “technical skills”. What does the fact that I also happen to have a bach degree in software engineering rally matter to this? I work with developers whom I have to explain the most basics of networking to, I classify you clearly as such.

http://www.photochopz.com/gallery/data/568/medium/bullying.jpg

rjf

03-19-08, 08:15 AM

.....It truly amazes me that you believe it is "goofy" to expect a product to work as advertised. "lol" indeed....

adding my own 2cents-- i don't think it's goofy for anyone to expect a product to work as advertised. what i _do think is goofy, is how off the deep end some people go with their hatred for a remote control -- an inanimate object. it's borderline certifiable. if anyone dosn't like this product, return it or sell it and _get _over _it. it's just a remote. and don't bash others because they like a remote you don't. it's elementary. anyone getting bitterly offended by a remote, and worse, getting pissed at those who do like it, needs to take a step back and seriously reassess their mental state.

these comments aren't necessarily directed at the person i'm quoting (i don't know you well enough) just in general to some of the nutty posts i've seen around here.

here's a revolutionary thought -- how about we get back to just helping each other if and when we have problems. the rest is just too much drama.

Spyderturbo007

03-20-08, 08:59 AM

To Spyder -

Question 1) Yes, if you want. I have 3 DVR’s (both Tivo and DirecTV brands) along with overseas PAL DVD player, Pioneer DVD recorder, Apple TV, VCR, etc. At all times, regardless of what the Harmony 1000 is set to, the TV volume hard keys and mute button always work the TV. However, the other hard keys work specifically based on what the Harmony is set to, which is what you want.

The bottom < & > hard keys are skip forward and skip back for me. Depending on which device I am using, obviously they need to work based on that device. Or I can make them do any other button I wish. So the answer is “yes,” if that’s what you want the hard keys to do.

Question 2) Without seeing what you are trying to do it’s difficult to promise you’ll have a perfect solution with your Harmony 1000. But keep in mind that the 1000 does know what it has selected in the past. It knows what devices are on and what devices are off, and usually, what state they were in last time it used them. Be aware though, if you are not using the RF Extender to pinpoint the signals to your multiple devices, it’s more likely you’ll have aiming issues - where the 1000 will fail to hit the target enough times to render the device tracking history useless.

If you can directly go from HDMI #1 to HDMI #4 with your remote, then you can do the same on the 1000 using an “Activity.” The Harmony 1000 lives and dies by Activities. If you cannot go directly from HDMI #1 to HDMI #4, and always have to press one button until you reach what you are looking for, then you’ll probably need to add that same button to the 1000 so you can use it after selecting that activity, in order to search for the right input after the activity is selected.

Question 3) The Harmony 1000 is a “Learning” remote. Any transmission that you can now send as an IR (infrared) signal in one burst, you can use that same remote to teach the 1000 that same signal signature. If you have a remote that has a secret button that launches missiles into space, the Harmony can learn that button press and launch missiles into space too.

BUT - If that Comcast hack involves a true macro, where there are multiple pulses of differing signals over a second or more of time, the Harmony may fall short of your wishes. It’s not a strong macro device like the Pronto line.

Hope that helps you.

Thank you very much for taking the time to type all that out for me TivoRules. I appreciate it!!!

blairy

03-21-08, 06:12 PM

Anybody know if the Harmony 1000 uses the same battery as the Harmony 880?

thanks
blairy

RadYOacTve

03-25-08, 01:10 PM

I had Logitech customer support clone my account from my One and so far so good with the 1000. I had to make a few minor adjustments but no lock ups or buzzing yet. I gave the One to my wife for the bedroom tv since it's a little more user friendly. I have the 1000 in my computer room and a URC MX-950 in the family room. I have both logitechs set up to control every room if needed. I haven't set up the RF receiver yet.

Also, my MX-950 will lock up at least twice a month and requires me to pull the battery out to reset it. Just want to let you know this kind of behavior isn't isolated to the 1000.

umtech

03-26-08, 04:06 AM

barry v s

03-26-08, 09:03 PM

I have the 1000 with the latest FW udpate and do not have any issue with any buttons or anything else for that matter, works perfectly fine. I completely believe this was the best deal in the world for me. Possible you have a bad unit?

Works fine for me. I am glad I purchased it.

RadYOacTve

03-26-08, 09:46 PM

I looked all over but didn't see it but is there a way to adjust the screen's sensitivity?

SmartassBoiler

03-28-08, 03:18 PM

SPDSpappy

03-28-08, 04:40 PM

Has anyone been able to get one of these working w/ the Insteon IR receiver?

WilliamG

03-28-08, 04:43 PM

Does anyone have a slight problem where the Harmony 1000 emits a high pitched noise while it's on the charger, and there is something on the display? It's not a big deal since once the display goes blank, the noise disappears, which is in a minute or less. Just curious to see if other people noticed this issue.

I bought it about 2 weeks ago and have had no problems. It's a very cool remote, and I love the RF capability.

Yep. In the charger with the display ON, my 1000 makes an awful racket. This is very typical of Logitech, by the way. Most Logitech devices I've bought have made an awful noise when charging, so this doesn't surprise me. The DiNovo Mini is the first device in a while that doesn't scream at me while charging.

I have to say, to add to this thread, if I hadn't got the 1000 + RF Extender for $175 shipped, I might feel a little ripped off. There's no way in heck the 1000 is worth $499 retail + $100 for the extender. Ridiculous.

Maestro J

03-29-08, 08:07 PM

Quick question...
How do you change activities once you already have a current activity established?
For example, yesterday I was watching an HD DVD so I was involved in that activity, then the basketball games were about to start so I wanted to switch over to the "watch DirecTV" activity that I have set up. How can I switch to that one so that at the end of the night, when it's time to turn everything off, I can hit the off button and the proper items turn off?
In this example last night, I had manually turned off the HD DVD player so when I hit power off, the remote thought it was still on (because that was the current activity) and turned it back on.
I'm sure there is some simple way but I'm not sure what to do.
Any help?

olletsoc

03-29-08, 08:27 PM

vancouver

03-29-08, 09:09 PM

tdogroeder

03-29-08, 10:23 PM

I have to say, to add to this thread, if I hadn't got the 1000 + RF Extender for $175 shipped, I might feel a little ripped off. There's no way in heck the 1000 is worth $499 retail + $100 for the extender. Ridiculous.

Where did you get it for that price?

Maestro J

03-29-08, 11:20 PM

press the ACTIVITIES hard button at the bottom of your remote then press your "watch directv" soft button. that will power down any components not in use for that activity (your HDdvd player) your remote will remember which items are on and which are off if you switch via activities VS manually

Okay, I'll try that next time...thanks!
You know, I thought about trying it the way you are describing but somehow I thought it wouldn't work. I guess you have to experiment sometimes, eh?

olletsoc

03-30-08, 12:28 AM

I averaged it out over the last 10 days and here is what I recorded.

The 1000 (w/ RF extender):

1.) Froze an average 1.3 times/day

2.) Got stuck on "volume up" or "volume down" causing the volume to go all the way up or all the way down on its own 3 times per day.

3.) Hard buttons did not respond at all .5 times per day.

sorry to hear that. i've had mine for 2 weeks now (-extender as i dont need one) and have had no lock ups, volume run away, or no/slow response. i've even been trying to get it to lock up with no issues. pressing multiple buttons, rapid activity switching, nothing i have tried has locked mine up.

the programing software on the other hand is extremely unstable

Maestro J

03-31-08, 09:02 AM

Okay, I'll try that next time...thanks!
You know, I thought about trying it the way you are describing but somehow I thought it wouldn't work. I guess you have to experiment sometimes, eh?

press the ACTIVITIES hard button at the bottom of your remote then press your "watch directv" soft button. that will power down any components not in use for that activity (your HDdvd player) your remote will remember which items are on and which are off if you switch via activities VS manually

Worked like a champ! Thanks again!
I really love this remote. I only owned a 550 before this one but this touchscreen takes the cake.

Tom Koegel

03-31-08, 03:44 PM

sorry to hear that. i've had mine for 2 weeks now (-extender as i dont need one) and have had no lock ups, volume run away, or no/slow response. i've even been trying to get it to lock up with no issues. pressing multiple buttons, rapid activity switching, nothing i have tried has locked mine up.

the programing software on the other hand is extremely unstable

This suggests something I have been thinking about for a long time. There clearly have been a large number of things that combine to make the remote unreliable. For me, at least, the latest (2/2008) firmware updates seem to have taken care of many of them--particularly the need for regular re-boots of the remote after a complete lockup. On the other hand, the "sticky" volume keys remain with me. If some are not experiencing this at all, perhaps this is a problem confined to those of us who use the RF extender? I doubt it is related to the physical switches on the remote, as I have the sticky volume problem all the time and don't ever recall having a sticky channel problem (other than when my Motorola cable box is downloading information or recording two things at once.)

As to the flame war about whether the Harmony 1000's performance has been acceptable in a consumer product--I'm sure that there are many people, particularly for those who did not buy in early and hence were not punished with the very worst of the early firmware--who just love the remote. I don't find the remote particularly technically challenging to administrate, although updates are a tad time consuming. (But, hey, it is doing a pretty complicated job--hard to hold that point against Logitech.)

But even the current level of bugginess is unacceptable in a device that is being sold as something that you can set up and let Grandpa and the other non-technical family members use without any geek assistance. The sticky volume thing makes my wife and son not want to use the device at all. (They instead have to dive into the AV cabinet in order to manually change volume on the receiver.) My son came down Saturday morning for his allotted hour of cartoons and went running back upstairs in tears when the volume went all the way from - 35 to +12 or whatever on my Denon 4806. That's blow the doors off loud, with all due respect to those of you who run their home theaters on Hafler monoblocks or some such thing . . . .

This is made all the more frustrating by Logitech's lack of any real kind of tech support communication. They have a user-operated forum where semi-official posters will very occasionally pop in with updates. They have never really acknowledged the initial severe problems with the product (apparently only fixed more than a year after the product's initial release), nor have they explained the source of the continuing problems. As I mentioned in another post, from my limited experience this is par for the course for Logitech's tech support.

In response to those who have defended Logitech on the grounds that the product does assume some level of technical competence: well, sure, absolutely. (And I for one have never had any problems with the remote software itself as it runs on my XP machine. Maybe I've been lucky.) But the problems with the device are well beyond "RTFM" problems. (And, of course, if there were a full and complete manual somewhere with information on how to address the continuing problems, I'd love to see it.)

Am I going to junk the remote for something else? No, as it is reasonably easy to administer and the time investment in switching to something else is more than I want. Does it work as advertised? No. At least not yet.

And I just wish Logitech, which has great product concepts, would do a better job on delivering on those concepts.

TivoRules

03-31-08, 09:47 PM

Regardless of whether people start to flame you or not, rest assured there are many users who are still experiencing “issues” with the 1000. Most of these folks having issues would be the ones using the optional radio frequency Harmony Extender, which obviously adds software complications to the remote system. Those that are using the 1000 by itself are probably a pretty happy bunch after the latest software update.

I still have an issue where occasionally a single button press moves two presses on DirecTV menus. Once it acts up, it won’t stop. (Two up, then two down, then two up. No way to get one up or one down!) I have to exit the menu and use the play/pause buttons to get the directional buttons to one-step again.

Turns out, when this happens, if I place my hand over the IR window of the 1000, it stops double-sending. Since my 1000 is supposed to be using only RF with the extender, it seems the software will sometimes (randomly) use BOTH IR and RF. Thus the RF and the IR each send out a signal as a double hit (one IR blast from the 1000 and another IR blast from the extender after the RF signal tells it to blip).

For those that are quick to say, “User error. You must have programmed it to use both RF and IR,” then how come it happens only a few times a month? It’s random because it’s a software bug.

As far as the volume issue - having the TV volume suddenly zoom from 10 to 110, as if an evil ghost has entered the room, is something people should experience before disregarding it as no big deal, or “user error.” If you haven’t experienced it, don’t be quick to wave it off as nothing. It’s real.

If your stereo receiver, or TV, or your iPod randomly raised the volume all by itself from 10 to 110, you’d return it. Yet somehow, since it’s the remote doing it, it’s no big deal? Hogwash. It’s a big deal.

Furthermore, it’s not “stuck buttons.” I’ve used Harmony remotes for many years. Their build quality is solid, and their buttons don’t “stick.” Their software, on the other hand . . .

Snuffy101

03-31-08, 10:01 PM

... Most of these folks having issues would be the ones using the optional radio frequency Harmony Extender, which obviously adds software complications to the remote system. Those that are using the 1000 by itself are probably a pretty happy bunch after the latest software update...I wish it were so, I do not have the RF Extender and I have all the aggravations you mentioned :(. I re-installed the latest FW and the remote was ok for a couple of days and then went back to its old habits. Maybe that is what they mean by “Learning Remote” :rolleyes:.

schwock5

04-01-08, 04:30 PM

the volume issue is a HUGE deal.

i was watching something at 3am and live in an apartment building.

not only will it wake the unit, but my neighbors, plus has the potential to damage your amp and speakers.

that's a big deal.

i had to run up to my reciever and power it down.

rider45

04-01-08, 05:12 PM

Just picked up a harmony 1000 today on ebay. so beware i'll be back here to ask questions :D

Gruson

04-07-08, 01:39 PM

Can someone tell me how to set up an additional 1000?

I want to use a separate 1000 for my theater room now.

However, when I open the software and then Manage Remotes, then click Add....I can only add another RF Extender.

I have an extender already installed on my first remote but I want to set up a NEW remote.

Do I just create a new account?

cinema mad

04-08-08, 09:49 AM

bobby james

04-10-08, 05:35 PM

Are there any sites with the proper image size for the channel logos?

vancouver

04-11-08, 12:00 AM

I got this email from Harmony today...anyone else get it?

unfortunately i can not get my 1000 to recognize a connection with my comp.

"Dear Nolan

A few customers :rolleyes: have reported that their Harmony 1000 locks up or freezes, requiring a reset by removing and replacing the battery. Logitech is pleased to announce that we have introduced new firmware to address this issue.

If you have experienced this lockup or freeze, you can update your remote by logging into your Harmony account and updating your remote.

To update your Harmony Remote:

1. Ensure that the Logitech Harmony Remote
Software is installed on your computer.
2. Connect your Harmony 1000 to your computer
using the USB cable provided.
3. Log in to your Harmony account.
4. Click on the yellow "Update Remote" button
located in the top right corner of the Activities
Home Page window.
5. Follow the update wizard instructions to upgrade
the remote firmware and configuration.

We apologize for any impact that this issue has had on your experience with the Harmony Remote.

If you require further assistance with updating your remote or have any other questions relating to the setup or customization of your remote, please contact the Harmony Support Team. For support hours and contact telephone numbers, please go to http://supportinfo.harmonyremote.com.

Thank you for being a Logitech customer and we hope that you continue to enjoy the use of your Harmony remote control.

Sincerely,

Harmony Remote Support
Logitech"

rjf

04-11-08, 08:46 AM

ya, i got that email yesterday too and updated. the firmware is now v5.

I got this email from Harmony today...anyone else get it?

unfortunately i can not get my 1000 to recognize a connection with my comp.

"Dear Nolan

A few customers :rolleyes: have reported that their Harmony 1000 locks up or freezes, requiring a reset by removing and replacing the battery. Logitech is pleased to announce that we have introduced new firmware to address this issue.

If you have experienced this lockup or freeze, you can update your remote by logging into your Harmony account and updating your remote.

To update your Harmony Remote:

1. Ensure that the Logitech Harmony Remote
Software is installed on your computer.
2. Connect your Harmony 1000 to your computer
using the USB cable provided.
3. Log in to your Harmony account.
4. Click on the yellow "Update Remote" button
located in the top right corner of the Activities
Home Page window.
5. Follow the update wizard instructions to upgrade
the remote firmware and configuration.

We apologize for any impact that this issue has had on your experience with the Harmony Remote.

If you require further assistance with updating your remote or have any other questions relating to the setup or customization of your remote, please contact the Harmony Support Team. For support hours and contact telephone numbers, please go to http://supportinfo.harmonyremote.com.

Thank you for being a Logitech customer and we hope that you continue to enjoy the use of your Harmony remote control.

Sincerely,

Harmony Remote Support
Logitech"

RadYOacTve

04-11-08, 02:00 PM

I've had V5 for about a week, it automatically updated and I still have seen the problem of the remote locking up after taking it off the charger.

filecat13

04-14-08, 02:14 PM

Yes, I got this email, too. I've been waiting and watching here to see what reports came back.

I'll put the update on my 1000 and see what happens, then report back with my experience.

tojohnso

04-14-08, 08:18 PM

I got the update to v5.0.0 last Thursday when I installed my new TV, which, was an AWSOME experience with this remote. It was real nice being able to just delete my old TV and have it automatically add the new TV to the settings.

The remote has never locked up on me. Until tonight, that is. Some funcitons were slow to react or didn't work. The battery icon with the lightning bolt on the display wouldn't go away. It wouldn't show the charge. I hooked it up to my laptop and it wouldn't connect. So I removed the battery to reboot the thing and now it's OK. Again, didn't have this problem until the v5 update.

I know some had been hoping for the clock to be displayed. I was actually looking forward to it myself. But, it's not there with this update.

RadYOacTve

04-14-08, 09:50 PM

That is the exact same thing that happened to me. I put it on the charger and when I picked it up the next time it was showing that the it had not recharged and was either real slow or not working at all. I pulled the battery then did an update at which time it loaded V5.0. Later that night it did the same thing. It has yet to do it since but we'll see.

Since the update tho I called in to customer support for a problem and they had me start my remote in safe mode without the battery and connect the remote to the computer while it was on the charger then loaded the firmware again. Maybe a clean install is what I needed?

I'll be sure to report back if it happens again.

I got the update to v5.0.0 last Thursday when I installed my new TV, which, was an AWSOME experience with this remote. It was real nice being able to just delete my old TV and have it automatically add the new TV to the settings.

The remote has never locked up on me. Until tonight, that is. Some funcitons were slow to react or didn't work. The battery icon with the lightning bolt on the display wouldn't go away. It wouldn't show the charge. I hooked it up to my laptop and it wouldn't connect. So I removed the battery to reboot the thing and now it's OK. Again, didn't have this problem until the v5 update.

I know some had been hoping for the clock to be displayed. I was actually looking forward to it myself. But, it's not there with this update.