View Full Version : Harmony 1000 (3.5 inch screen)


Pages : 1 2 3 4 5 [6]

accordxtc
04-22-08, 09:35 PM
Logitech has new firmware up on the site. Version 5.0. If you have the recent software, it will force a firmware update when you connect the remote. Not clear if it fixes any of the problems. Since the most recent prior update, I continue to have lock-ups but they are much more infrequent than they once were.

This has already been talked about a couple days ago if you look back :p

jonten123
04-23-08, 04:51 PM
I'm waiting to see the improvements in the next Total touch screen remote suppose to come out early this summer. I hear it's very high end.

A successor to Harmony 1000? Tell us more! :)

Snuffy101
04-26-08, 12:43 PM
I just retired my Harmony 1000 and went back to my collection of individual remotes. Yes, it’s inconvenient but in no way as aggravating as the 1000 with the sticky buttons, resets, and other hangs. I’d try to sell it on eBay but don’t want to damage my reputation. I guess I’ll put it in the closet with my old Betamax and other failed products I’ve purchased over the years. Anyway, Logitech makes a pretty good mouse :rolleyes:.I pulled the 1000 out of the closet and upgraded the FW to 5.0 and if anything, the runaway Vol., mouse and Ch. buttons got worse. So, it's back to the closet for this pig!

Tom Koegel
04-26-08, 01:39 PM
This has already been talked about a couple days ago if you look back :p

oops:o

rsay777
04-28-08, 06:21 PM
The ONLY issue I have with the 1000 is the runaway IR. It's random on both vol and ch. Lately vol has been stable. The crazy ch + - will literally send IR for minutes at a time. It will conpletely cycle through all my sat rec channels. I know it is not a stuck button, you can stop the IR by pressing any hard button. I'm this close to throwing it into the lake outside my door. If one of the updates has not fixed it by this summer it is going fishing with me and not coming home. I will of course not dispose of ther battery in the lake. BL

RadYOacTve
04-29-08, 01:04 PM
In the last 4 days i have had the remote lock up on me after taking it off the charger and a few days before that I had the runaway volume issue. Luckily I only use this remote for my computer room setup so I put up with it. If this were my remote for my main setup, I would be asking for an RMA from Logitech or ask them to replace it with the H1.

ikeb
04-29-08, 10:51 PM
After reading this thread fairly completely - i decided not to buy this Harmony 1000 and get a Philips 9600 - yes it is pretty expensive - but have had no problems at all - took about a week to program properly.

If it hadn't been for this thread - i would probably be pulling my hair out over the Harmony 1000.

Did buy a harmony one for the bedroom. figured for the bedroom it would work out fine and it has.

djnsmith7
04-30-08, 05:57 PM
Wow, the 1000 seemed like a good investment upon release, but today that seems to be a completely different story. Sounds like an extremely problematic piece of hardware. After reading most of this thread, I'm glad I decided against it, which is too bad because of the aggressive price point.

Floater
05-09-08, 04:22 PM
Let me chime in here with a positive experience which appears to be in the minority:
my 5-year-old MX-1000 decided not to work a couple of days ago, so I bought the unit yesterday and took about 20 minutes to run through the software and get the 'default' buttons up and running for the following:
Samsung LN-S5296D TV
Denon AVR-2307CI
Motorola DCT-3412 (Comcast HD/DVR)
Sony DVD player (crappy model not worth mentioning)
Sony CD player (crappy model not worth mentioning)
X360

I took some extra time (about 30 minutes) to customize the buttons across devices to ease use for stuff used alot.

unit appears to be charging and operating without issue. plus the family is patting me on the back for getting something that's actually easy to use. just wanted to post a quick positive note for anyone in the market for this bad boy.

RadYOacTve
05-09-08, 04:35 PM
Floater,

I said the same thing when I first got my H1000 and slowly problems started to show up. Fortunately this is for my computer room tv so i live with some of the problems.

Let me chime in here with a positive experience which appears to be in the minority:
my 5-year-old MX-1000 decided not to work a couple of days ago, so I bought the unit yesterday and took about 20 minutes to run through the software and get the 'default' buttons up and running for the following:
Samsung LN-S5296D TV
Denon AVR-2307CI
Motorola DCT-3412 (Comcast HD/DVR)
Sony DVD player (crappy model not worth mentioning)
Sony CD player (crappy model not worth mentioning)
X360

I took some extra time (about 30 minutes) to customize the buttons across devices to ease use for stuff used alot.

unit appears to be charging and operating without issue. plus the family is patting me on the back for getting something that's actually easy to use. just wanted to post a quick positive note for anyone in the market for this bad boy.

mefromfl
05-17-08, 12:47 PM
can this work with m-wave?

vancouver
05-17-08, 01:10 PM
If one of the updates has not fixed it by this summer it is going fishing with me and not coming home. I will of course not dispose of ther battery in the lake. BL

You tube that! If you do it may motivate me to follow through with a "1000 vs blender" i have been thinking about.

latest firmware update did nothig to address the runaway IR (also RF) or freezing issues. Tech support acts totally oblivous to the problem saying "oh thats strange....never heard that before". BS.

vancouver
05-17-08, 01:11 PM
After reading this thread fairly completely - i decided not to buy this Harmony 1000 and get a Philips 9600

smart move....I hope this thread has helped turn people away from not only the 1000, but harmony all together.

rsay777
05-19-08, 06:36 PM
You tube that! If you do it may motivate me to follow through with a "1000 vs blender" i have been thinking about.

That is a great idea!. I was hoping to slip out of town for Mem Day but it looks like the weather most likely turn crappy for fishing,.

I just wish the 1000 runaway IR would correct itself. It will be ok for a while almost making me think it is gone, then it act up almost every time I use it.

Why can't "L" fix this via a firmware upgrade? sucks. BL

av.pallino
05-23-08, 04:34 PM
After reading this thread fairly completely - i decided not to buy this Harmony 1000 and get a Philips 9600 - yes it is pretty expensive - but have had no problems at all - took about a week to program properly.

If it hadn't been for this thread - i would probably be pulling my hair out over the Harmony 1000.

Did buy a harmony one for the bedroom. figured for the bedroom it would work out fine and it has.

I currently have my Harmony 1000 control the following:

rf: Cox HD DVR, Polk Xrt12 XM Radio, Sony Media Server, Denon Receiver, LG BH200 Blu Ray/DVD Player, Apple TV and Pioneer Pro FD 150 (60 inch plasma).

ir: Wadia ipod dock, Polk iSonic, HP Media Center PC

I have been using this remote for around 2 months now and have had only a couple of freeze ups. It replaced a Harmony 880 and so far I am really pleased. I would say I am lucky here :)

The overall response is much better than the 880 (from my experience).

vancouver
05-23-08, 09:35 PM
I currently have my Harmony 1000 control the following:

rf: Cox HD DVR, Polk Xrt12 XM Radio, Sony Media Server, Denon Receiver, LG BH200 Blu Ray/DVD Player, Apple TV and Pioneer Pro FD 150 (60 inch plasma).

ir: Wadia ipod dock, Polk iSonic, HP Media Center PC

I have been using this remote for around 2 months now and have had only a couple of freeze ups. It replaced a Harmony 880 and so far I am really pleased. I would say I am lucky here :)

The overall response is much better than the 880 (from my experience).


are you using a FR extender?

filecat13
05-23-08, 10:50 PM
I currently have my Harmony 1000 control the following:

rf: Cox HD DVR, Polk Xrt12 XM Radio, Sony Media Server, Denon Receiver, LG BH200 Blu Ray/DVD Player, Apple TV and Pioneer Pro FD 150 (60 inch plasma).

ir: Wadia ipod dock, Polk iSonic, HP Media Center PC

I have been using this remote for around 2 months now and have had only a couple of freeze ups. It replaced a Harmony 880 and so far I am really pleased. I would say I am lucky here :)

The overall response is much better than the 880 (from my experience).

Glad you're having pretty good luck; so am I. However, the number of people that this remote has disappointed is large. It cost Logitech a lot of good will.

Mine's always worked pretty well, but it has an annoying trait where it f@#$ up when I have someone over and I'm trying to act all cool about my system... :mad::mad::mad:

The darn thing should work all the time, every time. I have plenty of electronic devices that do, including other remotes, so it's not an unreasonable expectation.

av.pallino
05-24-08, 04:59 AM
Ah. I know what you mean :) The times when my rf stopped working a required a reboot was when people were over and I was showing how one click did everything!

One thing that bugs me is that any updates requires updating BOTH the rf extender and the remote and since I have tuned my remote extensively it is a real pain to have to extract the rf extender from the AV closet everytime I do even the simplest update that should have no bearing on the rf extender component.

To get the menus just right took me around a weeks worth of customization.

I've also seen the philips 9600, excellent remote but also pretty hard to get right. However the fit and finish of the Philips is nice. If I did not have the 880 settings that could be easily transferred, I'd have taken the Philips.

For the price the 1000 is a good remote for me. The 880 was super slow and clunky. It was also much harder to get right and not having rf made it all that much harder to use. My wife can use the 1000, but she'd have problems with the 880. The 890 to me just looks ugly with the silver finish and cheap plastic :)

The One is nice but no rf!

rsay777
06-11-08, 07:34 PM
Now in addition to the Ch, Vol buttons having run away IR the LCD numeric buttons will exhibit runaway IR. For instance, I press "3" and it will send 333333333333333333333333333333333 for a minute or so. This has never happend before.

vhato
06-12-08, 07:59 AM
Now in addition to the Ch, Vol buttons having run away IR the LCD numeric buttons will exhibit runaway IR. For instance, I press "3" and it will send 333333333333333333333333333333333 for a minute or so. This has never happend before.

Mine was doing that, but the most recent firmware upgrade solved it for me.

docjj
06-14-08, 11:32 PM
Wow! I cannot believe the bitterness that this remote has caused. I have used my h1000 for over a year controlling directv h21 box, JVC rear projector, Samsung DVD player without any significant problems. I had a couple freeze ups along the way, but none since the 4/08 firmware upgrade. I have never experienced any button lockups or runups rundowns. The programming interface software has always worked flawlessly for my equipment. I wish you could have more than one remote programmed for the same set of equipment instead of having separate accounts...stupid limitation. Otherwise, I am pleased with the product including its fit and finish. I am interested to hear more about the teaser that an earlier post mentioned about the h1000 successor coming out early summer. It certainly is time for this to happen, and the rebates at several web sites to cut the price to around $250 makes one believe that something new is ready for release.

TivoRules
06-15-08, 01:13 PM
If you are not using the separately sold Harmony 1000 RF Extender, you will likely not suffer the pages of issues some of us have experienced. As far as a successor, the Harmony 1000 went on sale January of 2007, but was shown at CES one year prior to that. We all knew what it looked like and how it worked per the reporters at the CES show, and then we consumers were made to salivate for a full year before it was released - full of buggy software. It then took a second full year to finally fix the software. That’s why the bitterness.

One might expect this situation from Microsoft, but not Logitech.

Since Logitech typically releases their products, from mice to remotes, to the press well in advance of the public, I’d say the rumored replacement is vaporware at this point.

vancouver
06-15-08, 02:57 PM
If you are not using the separately sold Harmony 1000 RF Extender, you will likely not suffer the pages of issues some of us have experienced. As far as a successor, the Harmony 1000 went on sale January of 2007, but was shown at CES one year prior to that. We all knew what it looked like and how it worked per the reporters at the CES show, and then we consumers were made to salivate for a full year before it was released - full of buggy software. It then took a second full year to finally fix the software. That’s why the bitterness.

One might expect this situation from Microsoft, but not Logitech.

Since Logitech typically releases their products, from mice to remotes, to the press well in advance of the public, I’d say the rumored replacement is vaporware at this point.


still not fixed.

VisionOn
06-16-08, 07:58 PM
One might expect this situation from Microsoft, but not Logitech.

Since Logitech typically releases their products, from mice to remotes, to the press well in advance of the public, I’d say the rumored replacement is vaporware at this point.

I wouldn't blame Logitech. I think the Intrigue team are the ones still working on Harmony. When Logitech bought Intrigue they inherited their very confined remote programming system. It wasn't designed for advanced commands and to handle touch screens like the 1000 so it didn't surprise me that their first attempt was massively flawed.

They couldn't even get the TV listings to appear on the color screen of the 880 when that launched, even though it was advertised that way for almost a year before the feature was dumped. When I heard the 1000 was using the same wizard I didn't even consider buying it.

What the Harmony needs is a massive software rewrite from the ground up to handle more advanced remotes. not just keep piling on the code that was designed for remotes from almost 8 years ago.

kaze0
06-19-08, 08:04 AM
I see everyone complaining about issues like freeze ups and multiple presses. But in the last few pages no one mentions how slow this thing is to respond to touch screen presses. Is something wrong with my unit?

cinema mad
06-19-08, 02:13 PM
Is your remote's touch screen slow to respond all the time or some times.I know with mine shortly After sending my master commands(macro's) it can be slow to respond for A few seconds after but then it's ok....

filecat13
06-19-08, 07:23 PM
I see everyone complaining about issues like freeze ups and multiple presses. But in the last few pages no one mentions how slow this thing is to respond to touch screen presses. Is something wrong with my unit?

Have not had this experience, thankfully (Yet :o )

dconner
06-21-08, 09:50 AM
Gah, the Harmony software is *still* wretchedly awful!

I got their new software installed, and wanted to update some stuff to my new setup (I just moved, and have some changes.) Hey, there's an update for my Sony DA5200ES reciver! Yay! On the old setup it had various minor problems controlling this receiver....

And now it has various major problems controlling this receiver. For some reason, instead of updating the receiver, the Harmony now thinks I have *two* AV Receivers, and can't really control either one of them reliably.

So I guess it's back to painstakingly trying to teach the remote every single goddamn command, hoping the software will *really* update the remote's settings instead of using the "just kidding" function....

Are there any competing products out there that are comparable to the functionality the Harmony is supposed to have?

joerod
06-23-08, 08:21 PM
I have been contemplating once again to try another 1000... :eek: Every few months are start thinking about getting one... I may take the plunge this time and see how far they have come...

RadYOacTve
06-24-08, 12:22 PM
I have the 1000, the One and a URC MX-950 so i can tell you, it is not worth trying the 1000 again. I still have nagging problems with it. Just recently the backlight would not turn off. I had to pull the battery to reset. I've had the runaway volume problem. The One is much more solid and wish I wouldve spent the money on another one instead of the 1000.

I have been contemplating once again to try another 1000... :eek: Every few months are start thinking about getting one... I may take the plunge this time and see how far they have come...

JohnnyG
06-25-08, 10:48 AM
Geez, I wish I had read this thread before buying a 1000 to automate the conference room for a client of mine. Their room never worked properly before (with all X10 equipment) and I promised to make it right at a low cost.

After spending some 20+ billable hours on it, I'm ready to chuck it all out the window!

The control system consists of the 1000 and two RF extenders. One RF extender controls the projector and an X10 IR543 (which then controls the powered screen and lights). The other extender controls an A/V receiver and a Mac Mini.

Everytime I update the remote, it's a whole new bag of tricks. Sometimes everything will seem to work okay but I'll want to make one little change, update, and bam! Now the A/V receiver won't respond at all. If I put the 1000 directly on top of the extender, it works. 5 feet away, it doesn't work. So I download the SAME programming again, and bam! Now the A/V receiver works from 30 feet away, but the Projector won't come on! On and on it goes....

The customer is actually willing to pay for an AMX or even a Crestron system but I've promised the same functionalty cheap. Should I just give up?

cinema mad
06-25-08, 12:39 PM
Welcome TO the club JohnnyG, yes the main thing I got from this Remote is learning to be patent :D but I did get it working how I wanted after much trial and error.Unfortunately Most of the problems related with this remote are when using the RF extenders which I believe you have 2 two deal with, man you must be pulling your hair out :D. IF only things would work like they should "O" well look at the bright side you are getting paid for it, us suckers didnt get paid for our frustration with this thing. Unless you can work miracles If I were you I would just give up and get your client's the Philips Pronto TSU9600 and be done with it...

Big Lag
06-25-08, 03:12 PM
My turn:

I bought a Harmony 550. It worked, ..sort of. I was not satisfied but had kept it too long to return it for a refund. I was out $100. Not a big deal.

I bought into the marketing and purchased a Harmony 1000 hoping it would do everything the 550 did and not have the same troubles. I was wrong. After a month of configuring and reconfiguring the thing, updating the firmware and having Logitech work on the thing for me, I gave up. I shipped it back to Amazon today for a full ($250) refund.

What good is a universal remote that works so poorly, so intermittently that I need to keep the other six remotes at hand anyway. I was never, not even once, able to put away the various OEM remotes and use just the Harmony 1000 (this is also true for the or the 550).

A partial list of the troubles follows.

1. Bump the remote and the system volume races upwards. No amount of pressing the volume down button would reduce the volume. You have to turn it down manually. BTW, my system will play VERY LOUDLY! This is a real panic when it happens.

2. Would not turn system on without some sort of problem (HDMI handshake?) preventing video from displaying on screen even though audio would come out of speakers.

3. Would not reliably turn tuner box on or off.

4. VOL button would not reliably control volume of AV receiver. The button would not function without going into the "Devices" menu. Once there, you could not control CH.

5. CH button would not reliably control tuner station. The button would not function without going into the "Devices" menu. Once there, you could not control the VOL.

What was ironic is that the more Logitech and I worked on it, the less functional the remote became.

Is there a truly functional universal remote out there? I am not concerned about cost.

joerod
06-27-08, 12:02 PM
Got it. I really wish they had a hard menu and exit button on the 1000. I am used to that with my other remotes... I think I will pass, again...

joerod
06-29-08, 04:17 PM
And now it is gong for a great price... Damn temptation! If I reread the last 2 pages of this thread it gives me strength not to buy it... :)

Big Lag
06-29-08, 06:55 PM
FWIW, I sent my Harmony 1000 back for a refund. I am working with my Hamony 550 now (<$90). It gives the exact same performance as the 1000.

I have figured out how to get the TV to play on start up:

1. Turn on TV
2. Wait 2 seconds
3. Turn on AV receiver
4. Wait 15 seconds
5. Turn on Digital set top box

The problem remains - cannot operate vol or channel functions after this sequence.

I would be willing to bet the 1000 is exactly the same as the 550 except for the packaging and the color LCD touch screen.

Honestly, I think Logitek would be better off giving us open source software instead of this "wizard" junk. Some of us actually know how to program.

cinema mad
06-29-08, 11:37 PM
I think the problem is the more (Sequence's) Macro's and time delays you try to get the remote to perform the more unreliable the remote becomes, the more simplistic the Macro commands are the more reliable the commands sent by the Harmony 1000......... SAY
1. Turn on BLU-RAY player
2. Turn on VP50pro
3. Turn on Onkyo Reciever
4. Pause for 10 sec (So BLU-RAY player can boot up)
5. Eject (BLU-RAY player)
6. Pause for 10 sec (Have time to put Disk in player)
7. Pause for 10sec ( Give BLU-RAY player anough time to read Blu-Ray)
8. Turn on Projector

JohnnyG
06-30-08, 01:34 PM
...If I were you I would just give up and get your client's the Philips Pronto TSU9600 and be done with it...
Bless you! I guess I was foolish not to look into the market a bit more but I personally have had an 880 since it launched and have had no problems and no complaints so I just trusted that the 1000 would be a solid unit as well.

I looked over the TSU9600 and it is just so much better suited for this environment, especially when paired up with the RFX9600 extender. With that combo, I'll be able to ditch all the X10 stuff completely which was always less than totally reliable. This really isn't that much more expensive, either (double the price, but still cheap compared to AMX/Crestron). Programming does seem much more complicated but also much more flexible. I'm up to the challenge and the flexibility will allow me to program something much better suited to the client. Many of those programming hours are gonna have to be comp'd now due to the time I wasted on the 1000!

Barely used Harmony 1000 and 2 RF extenders for sale...any takers? :)

Big Lag
06-30-08, 03:24 PM
In the never-ending adventure of Logitech remotes, this morning, the remote will not turn oon the digital tuner or the TV. No changes were made since yesterday, it has just decided to stop working.

joerod
07-01-08, 04:16 AM
I will have to check out that Philips Pronto 9600. How is it programming? :)

citico
07-01-08, 09:13 AM
I will have to check out that Philips Pronto 9600. How is it programming? :)

Why don't you check out this Pronto Thread to see out it's programming. This is the Harmony 1000 Thread.
http://www.remotecentral.com/cgi-bin/mboard/prontopro/list.cgi

cinema mad
07-01-08, 11:04 AM
I will have to check out that Philips Pronto 9600. How is it programming? :)Hi Joe,
The philips pronto 9600 is arguably the best touch screen remote on the market and has the highst display rez, It is totaly customizable "BUT" can be hard to program depending on your (hex code) programing skills and patience.The 9600 works with A PC based interface called the Pronto-Edit professional software. Some people prefer to get the 9600 pre programed by A pro before delivery to save them the hassel, I think remote central offer A pre programed service for the 9600....

RadYOacTve
07-02-08, 12:04 AM
Tonight I had my page up button runaway...better than the volume but still annoying. I had to cover the IR emitter and pull the battery. I live with it since it's not my main viewing room but even if it were $200, it's still crap.

joerod
07-02-08, 08:01 AM
Thanks citico! I didn't realize this was the harmony 1000 thread. :rolleyes: It is more like the hate harmony 1000 thread. :D

I really appreciate your response cinema mad. I will check them out and possibly get one. It could be a fun Summer project... :)

rjf
07-02-08, 10:07 AM
Tonight I had my page up button runaway...better than the volume but still annoying. I had to cover the IR emitter and pull the battery. I live with it since it's not my main viewing room but even if it were $200, it's still crap.

i have the runaway problem sometimes but i've never had to pull the battery to stop it. usually if i just push and hold one of the hard buttons like arrow up or volume it just stops the runaway and then i can proceed as normal. i agree this remote is quirky, but i still like it and am happy with the pruchase. i could never go back to a regular remote after being spoiled with something like this. is it perfect? no, but i don't have anywhere near the same issues everyone else is describing. maybe i'm just lucky, don't know. but i really love my H1000

JohnnyG
07-02-08, 12:11 PM
joerod, if you go to pronto.philips.com and create an account there, you can download the ProntoEdit Professional software and start working on and testing your config (with the "remote simulator" feature!) right away.

cinema mad
07-02-08, 12:39 PM
i have the runaway problem sometimes but i've never had to pull the battery to stop it. usually if i just push and hold one of the hard buttons like arrow up or volume it just stops the runaway and then i can proceed as normal. i agree this remote is quirky, but i still like it and am happy with the pruchase. i could never go back to a regular remote after being spoiled with something like this. is it perfect? no, but i don't have anywhere near the same issues everyone else is describing. maybe i'm just lucky, don't know. but i really love my H1000Hi, Just wondering Are you using the RF extender with your Harmony 1000....

cinema mad
07-02-08, 12:44 PM
joerod, if you go to pronto.philips.com and create an account there, you can download the ProntoEdit Professional software and start working on and testing your config (with the "remote simulator" feature!) right away.Hi johnnyG, So did you end up going with the Mighty philips pronto TSU9600 ?....

Big Lag
07-02-08, 02:19 PM
Thanks citico! I didn't realize this was the harmony 1000 thread. :rolleyes: It is more like the hate harmony 1000 thread. :D


That's the same thing, isn't it?

It's sad to see an otherwise good company put out a disfunctional (bad) product like this.

tojohnso
07-02-08, 04:26 PM
I've had this remote for a while now and, though I have experienced some of the quirks others have posted about, they don't happen that often. I went from the Sony Big A$$ remote to this one and it's been a dream. The help feature of the remote has been great. It's REALLY cut down on the calls from the wife during the day to find out how to "fix the TV".

I'm curious - has anyone heard about another update to the remote? It seemed like there was at least one a month after I bought it, but nothing for some time. I wonder if they are doing a complete revamp of the code or moving on to something else?

kevin_y
07-02-08, 06:13 PM
Can this remote be programmed to switch input sources on my Samsung LN46A550 TV? If I press "watch TV", can it turn on my cable box/TV *AND* switch to TV's component source? Later if I press "watch DVD", can it turn on my DVD player AND switch to TV's HDMI input source?

tojohnso
07-02-08, 11:40 PM
Can this remote be programmed to switch input sources on my Samsung LN46A550 TV? If I press "watch TV", can it turn on my cable box/TV *AND* switch to TV's component source? Later if I press "watch DVD", can it turn on my DVD player AND switch to TV's HDMI input source?

Yes - that is the idea behind a remote like this one. If something happens, like someone walking in front of the remote and a device misses a command, the remote has a "help" feature that will ask questions like "is this on" and "is the input on this" etc. If you tend to leave your cable box on, like many that have DVRs, that can be programmed in the remote as well so the system off button won't turn that device off. Also - it remembers what devices are on and which ones are off.

cinema mad
07-03-08, 05:45 AM
I've had this remote for a while now and, though I have experienced some of the quirks others have posted about, they don't happen that often. I went from the Sony Big A$$ remote to this one and it's been a dream. The help feature of the remote has been great. It's REALLY cut down on the calls from the wife during the day to find out how to "fix the TV".

I'm curious - has anyone heard about another update to the remote? It seemed like there was at least one a month after I bought it, but nothing for some time. I wonder if they are doing a complete revamp of the code or moving on to something else?My AU Version Harmony 1000i works fine for me after some time spent on tweaking but I Dont run the Harmony RF extender instead I went A hard wired IR blaster system for my gear.. As far as firmware updates for the H1000 are concerned, Firmware updates from Logitech have been far and few between ,Are they working on an updated version of the H1000 more than likely, but I dont think that is the reason for the lack of firmware update's for the H1000 because its been pretty much this way from day one....

joerod
07-03-08, 05:55 AM
I decided to give the ONE a shot first. If I don't like it then I could still try a 1000. The few people I spoke to said the ONE is terrific and that would be there first choice. They actually owned either both or at one time had the 1000. The Philips is nice but I do not want to spend that much since I alreay own the MX-3000. :)

joerod
07-03-08, 06:26 AM
I almost forgot to ask. I nnoticed many are doing the channel icons with the ONE. Can you do them with the 1000?

rjf
07-03-08, 08:52 AM
Hi, Just wondering Are you using the RF extender with your Harmony 1000....

Yes:)

kevin_y
07-03-08, 08:53 AM
Can this kind of remote simplify activities that require interaction with the OSD? For instance, to turn on closed captioning on my cable box (Scientific Atlanta 3250HD), I have to press multiple buttons on my cable remote (settings, up, down, left, right) to interact with its OSD; and depending on the state of the OSD at the time, I may have to press different combinations of buttons to do this SAME task. Can the Harmony remote simplify this to a touch of a button? I'm just curious: how can an IR emission from the Harmony simulate my interaction of the OSD? How does it know what state the OSD is in?

joerod
07-03-08, 09:02 AM
So channel icons is a no with the 1000?

citico
07-03-08, 11:28 AM
So channel icons is a no with the 1000?

Take a look here for channel icons and other information on the 1000.

http://www.remotecentral.com/reviews/harmony_1000/index15.htm

joerod
07-03-08, 11:31 AM
Thanks. :)

RadYOacTve
07-03-08, 12:08 PM
I have the RF extender but not using it.

The runaway page up button didnt stop when pushing any other buttons.

vancouver
07-04-08, 10:23 AM
well after over a year of bitching I am finally getting a new remote (thinking RTI). I just cant handle the run off of volume which is so bad that it now happens 1 out of ever 7-10 volume pushes. I have the 1000 with RF and I cant in good conscience even sell it for $50 knowing what a POS i would be selling to some poor guy.

I HATE Harmony and logitec knowing they know how bad this remote is (althought they actually deny knowing about the run off problem!!!) and still sell thousands of them, when I cant bring myself to even sell 1 at $50.

I truely hope this thread makes people not only stay away from the 1000, but also logitec and harmany because of the way they continue to treat and mislead thier customers. As long as I am in this hobby I will urge people never to buy harmony.

I can count with certainty that I have steared 9 people away from buying harmony not counting the people who have read my posts (and others) in this thread that decided to buy from their competition.

FU Logitc...simply FU.

joerod
07-04-08, 10:28 AM
I'll send you $50 for it. :)

I wonder if it would do that if you were not using it as RF? I know you want to use it as RF. I was contemplating getting one and I would not use it with RF... I wouldn't need to...

vancouver
07-04-08, 11:25 AM
I'll send you $50 for it. :)

I wonder if it would do that if you were not using it as RF? I know you want to use it as RF. I was contemplating getting one and I would not use it with RF... I wouldn't need to...

Donate the $50 to the SPCA and I will send it to you for free when I get a new remote.

joerod
07-04-08, 11:28 AM
I will gladly donate $100.00 to them. It's a deal. :) And I will fax or email you the receipt. ;)

filecat13
07-04-08, 01:50 PM
Well, at least something good will come of it. Nice move guys.

JohnnyG
07-08-08, 10:59 AM
Hi johnnyG, So did you end up going with the Mighty philips pronto TSU9600 ?....

Yup. I just ordered it on Sunday and it shipped out yesterday. The TSU9600 plus the RFX9600 extender. Great pricing too from a authorized Pronto dealer on eBay.

SLCentral
07-08-08, 11:10 AM
I've got my 1000 with remote extender for sale. Pretty good condition. PM me if you're interested.

cinema mad
07-08-08, 12:25 PM
Yup. I just ordered it on Sunday and it shipped out yesterday. The TSU9600 plus the RFX9600 extender. Great pricing too from a authorized Pronto dealer on eBay.Hi,johnnyG
Please let me know what you think of the TSU9600 and how it go's....

av.pallino
07-12-08, 02:18 PM
I decided to give the ONE a shot first. If I don't like it then I could still try a 1000. The few people I spoke to said the ONE is terrific and that would be there first choice. They actually owned either both or at one time had the 1000. The Philips is nice but I do not want to spend that much since I alreay own the MX-3000. :)


I have been using a Harmony 1000 for several months now - connected via an RF Extender. The ONLY time I ran into a problem was when I tried to set it up with 2 rf extenders. The thing just went crazy!

However, I have none of the issues that many are complaining about. The response is much better than my old harmony 880 and since my 2nd rf extender failed (It wasn't the r extender that was the problem). I control some devices via ir and others via rf. The ir response (to my Apple TV) works very well.

I also considered the Philips Pronto very carefully. However, it was very difficult to program. In my case when I switch any activity off, I always want my plasma to switch to the PC input. That way, when I click on my bluetooth Logitech Dinovo mini keyboard, the plasma turns on automatically and I don't need to use my remote at all. Also, when I switch to certain inputs I need the activity to mute the TV speakers. I could program all that easily with the Harmony software. With the Philips I was only able to get to the basic set up. The Philips is a nice looking remote, but if you want to program complex activity set up, then in my opinion the Harmony 1000 is an excellent remote.

studshark
07-14-08, 07:16 PM
I just got off Logitech Harmony Tech support and the guy with the fake American accent was telling me that I should be able to support any z-wave devices with my 1000???? :mad: WTF:mad:? Will I need an IR extender for this? OR he just doesn't have a clue?

JohnnyG
07-15-08, 02:51 PM
He just doesn't have a clue. The 890 uses Z-wave, but the 1000 does not. It's close enough that the RF Extenders can be programmed to communicate with either the 890 or the 1000, but it's not "proper" Z-wave and cannot be used to control other Z-wave devices at all.

dacm99
07-18-08, 11:08 PM
just had my first "I hate this remote" experience. I had to learn one key function on my denon receiver and when I updated the remote nothing worked. Granted I did have three 32 oz. beers at dinner, but I was two seconds from making my pretty touch screen remote into wall art. It is just beyond me why from one moment to the next this remote can work perfectly or be a $500 paper weight.

Big Lag
07-19-08, 03:34 AM
Send it back and get your money back. $500 is waaay too much to pay. Amazon sells them for $350 and ebay for even less. In fact, anything is too much to pay for something that does not work.

Snuffy101
07-19-08, 10:06 PM
In the never-ending adventure of Logitech remotes, this morning, the remote will not turn oon the digital tuner or the TV. No changes were made since yesterday, it has just decided to stop working.Typical! Mine did that same thing 20 or 30 times and required removal of the battery to re-boot the pig. This and runaway hard buttons drove me nuts before I retired it to the back of my closet. I check in here every few weeks to see if any FW or magic has fixed the remote. Obviously it is still a POS :(.
Snuffy

vancouver
07-20-08, 01:36 AM
I just got off Logitech Harmony Tech support and the guy with the fake American accent was telling me that I should be able to support any z-wave devices with my 1000???? :mad: WTF:mad:? Will I need an IR extender for this? OR he just doesn't have a clue?

he has no clue. The 1000 was originally advertised and sold to many as being able to support z wave. All of the people who bought it soon found out that was clearly a lie. Many firmware updates were promised and none came..finally rather then supply the firmware update as promised or offer a recal or allow the people who bought the 1000 in hopes of z wave logitech decided to pull the plug on it and screw ever customer who bought the 1000 based on thier promised zwave support.

That is exactly what happend.

rsay777
07-24-08, 03:34 PM
I've posted a couple of IR posts here describing the annoying run away IR. Now it is almost uncontrollable. The IR pretty much does what and when it feels like it. Press the (+)or(-) and it MIGHT jump one channel or it MIGHTstall and then send IR for minutes at a time. The LCD channel numbers MIGHT pulse the channel multiple times. Also MIGHT do nothing.

I know it won't do any good to tech lack of support so I'm at a loss of what to do.

Do you suppose "L" will EVER solve this with an update? everything else about the 1000 is exactly what I want. Please Please Please Logiteh fix this I beg of you B4 I do something I regret, like throw it and damage the LCD at front of house. Bob L.

cinema mad
07-25-08, 06:03 AM
The best thing to do would be to get rid of the RF extender if you use one and go for A wired blaster type remote extender. This is the approach I have taken and my H1000 work's fine, I just point the remote at the IR target and it shoots the command down the wire/cat5 to my AV gear in there respective positions....

av.pallino
07-25-08, 07:01 AM
The best thing to do would be to get rid of the RF extender if you use one and go for A wired blaster type remote extender. This is the approach I have taken and my H1000 work's fine, I just point the remote at the IR target and it shoots the command down the wire/cat5 to my AV gear in there respective positions....

I was finally able to get my Harmony 1000 to perfectly control all my devices via 2 rf wireless extenders. My set up is as follows:

connected to rf extender 1 are: Pio Elite PRO 151 Plasma, LG BH 200 Blu Ray/DVD Player, SA 8300 HD DVR, Polk xrt 12 XM Radio, Sony Digital Picture Album and Denon 4308CI Receiver

connected to rf extender 2 are: Sony TP series HTPC and Apple TV.

I could never get both rf extenders to work at the same time. Finally, this morning I updated my remote and 2 rf extenders and first plugged in rf extender 1 and watched a couple of activites. Then connected rf extender 2 and used Apple TV and HTPC. It worked!

I updated the firmware on both rf extenders and the Harmony 1000 remote. Overall, except for one problem once with a runaway volume (when I had to do a turn all off) I have never had a problem with my Harmony 1000.

With the rf extender, even my wife can operate the remote since my components are in two different cabinets and she always points the remote at the TV and not the component!

I believe with everything working as well as it does for me, I am really happy with the 1000. I used to have an 880 and there is no way I could go back! For me the rf extender is a major reason to buy this remote. If you don' t need the rf extender then I'd go with the Harmony One.

vancouver
07-26-08, 11:51 AM
I used to have an 880 and there is no way I could go back!

give it time... :p

av.pallino
07-27-08, 02:36 PM
give it time... :p

I'll have to switch brands then :)

I found it much harder to use the 880 since I needed to point it at the device and my components are across three different areas (Apple TV and HTPC in one area, XM Tuner, Receiver and Cable Box/DVR in another and my Blu Ray player in yet another!

So far, touch wood it is working well.

JohnnyG
07-28-08, 03:11 PM
Are you saying that there is a new version of the firmware??

dacm99
07-31-08, 11:52 PM
I just added a denon 5 disc dvd player (715) to my system as a 5 disc cd player. My denon "dvd" player (786) which I watch movies on seems to have the same codes as the 715. when my activity for the 5 disc player turns on both the 715 and 785 turn on. Has anyone else had an issue with multiple devices running on the same code? any options to fix this other than adding a line to turn off the 786? seems odd that two dvd players from the same company would have remotes that control each other. any ideas?

cinema mad
08-01-08, 02:34 AM
This is not unusual that two devices from the same company would control each other,I have seen this many times like in your instance with two different model DVD players made by the same manufacture using the same IR commands. even different components like A DVD player and A PVR from the same manufacture can have this issue ....

dacm99
08-01-08, 10:09 AM
This is not unusual that two devices from the same company would control each other,I have seen this many times like in your instance with two different model DVD players made by the same manufacture using the same IR commands. even different components like A DVD player and A PVR from the same manufacture can have this issue ....

So does anyone know a workaround for this?

JohnnyG
08-01-08, 10:53 AM
Is only the Power On command the same? If so, does pressing Play turn on the player, and is that code different between the two models?

dacm99
08-01-08, 11:13 AM
Is only the Power On command the same? If so, does pressing Play turn on the player, and is that code different between the two models?

I think I know what your getting at.... The remotes work interchangably. I thought of trying to code a different button, either way the IR command to turn on will be sent to the location of the devices. I think I may be stuck.

JohnnyG
08-01-08, 12:16 PM
If you're using a Harmony 1000, why not just pick up an RF Extender? This has 4 IR output ports and you can specify that one DVD player is controlled by port A, and the other by port B (or whatever). The extender comes with rubber holders for the IR emitter that you stick over the IR window on the DVD players. This way, commands for one player will go specifically to that device (only to port A emitters for example) and the other player will never "see" the IR signals meant for the other.

hdtheater
08-20-08, 09:59 PM
When using the remote with RF extenders does IR still work directly from the remote?

Here is my situation:

1. All equipment will be installed in another room. (planning on using RF extenders in there)
2. IR light switches in the media room.

Will, I be able to make this work seamlessly?

Thanks,

-HD

JohnnyG
08-21-08, 11:37 AM
You get to specify which device (1000 itself, or Extender) trasmits the IR for each device in your configuration. If you send it to the Extender, you can not specify a port, in which the blaster in the Extender itself will send the IR, or you can specify a particular port on the Extender, which will be connected to an IR emitter that you stick onto the face of the equipment being contolled.

If you don't specify that the commands for a particular device are to be sent to the Extender, they will be emitted by the 1000 itself.

So yes, you can absolutely configure it the way you describe.

Vandiego
08-21-08, 06:12 PM
You get to specify which device (1000 itself, or Extender) trasmits the IR for each device in your configuration. If you send it to the Extender, you can not specify a port, in which the blaster in the Extender itself will send the IR, or you can specify a particular port on the Extender, which will be connected to an IR emitter that you stick onto the face of the equipment being contolled.

If you don't specify that the commands for a particular device are to be sent to the Extender, they will be emitted by the 1000 itself.

So yes, you can absolutely configure it the way you describe.

JohnnyG,

I'm fairly new to AVS and high end audio equipment, so I would like to say I've read a couple dozen of your posts and they have been quite informative, thanks.

That being said I noticed you mentioned you owned a Philips Pronto and was curious to how you would personally compare it to the Harmony 1000. I intended to use everything on RF with the exception of turning the TV off and on; and would like to know a few things:

Is there any noticeable difference between the two remotes in response time through the RF extenders?

How difficult are the remotes to use (e.g. Can grandma use it)?

Do you believe the Pronto would be worth the extra money to a casual user?

Thanks

tdogroeder
08-21-08, 06:46 PM
Who has the best deal on the Harmony 1000?

SPDSpappy
08-21-08, 07:35 PM
About the best deal I've seen from a reputable place is Amazon.

SPDSpappy
08-21-08, 07:38 PM
JohnnyG,
How difficult are the remotes to use (e.g. Can grandma use it)?



My mom figured out how to use the 1000 and I'd say if she can use it, anyone can. Now when it comes to programming it, that's another story. It's fairly straight forward, but if you want to do anything "advanced," it becomes interesting. Although, I'd take programming one of these over a UR.

Does the Pronto save state like the Harmony does?

hdtheater
08-21-08, 08:56 PM
You get to specify which device (1000 itself, or Extender) trasmits the IR for each device in your configuration. If you send it to the Extender, you can not specify a port, in which the blaster in the Extender itself will send the IR, or you can specify a particular port on the Extender, which will be connected to an IR emitter that you stick onto the face of the equipment being contolled.

If you don't specify that the commands for a particular device are to be sent to the Extender, they will be emitted by the 1000 itself.

So yes, you can absolutely configure it the way you describe.

Thanks for the reply. I am going to install some Lutron Spacer dimmers in theater to control the lighting. This solves the problems I had in my last theater.

SPDSpappy
08-22-08, 09:09 AM
Thanks for the reply. I am going to install some Lutron Spacer dimmers in theater to control the lighting. This solves the problems I had in my last theater.
Have you already bought these? If not, I'd take a look @ the Insteon stuff so you don't have to point the remote.

SPDSpappy
08-22-08, 09:13 AM
Has anyone else had problems w/ their buttons dissappearing? When Logitech had server issues 2 or 3 weekends ago, it caused all my main screen buttons (except for play and pause - which are sequences - but not all my sequences show up either) on the "play dvd" activity to go away. I spoke w/ level 2 support and I guess this was a known issue and the programmers were working to fix it.

If you've had the problem, has it been solved for you yet? I recv'd an e-mail telling me to clear all my history/cache/etc. again and I'd rather not do this except as a last resort, knowing that this will fix the problem.

Vandiego
08-22-08, 09:14 AM
Have you already bought these? If not, I'd take a look @ the Insteon stuff so you don't have to point the remote.

One of my friends is using an Insteon setup with his remote system and they are quite nice. Having the ability to turn of the lights in any room in the house without having to move is pretty cool.

Check out smarthome.com that is where I'm going to pick up mine from.

SPDSpappy
08-22-08, 09:27 AM
If you need help figuring out the Insteon stuff (what you need, etc.), send me a PM. I have 4 zones in my HT w/ a touchpad as the only thing visible.

TRT
08-22-08, 09:40 AM
I couldn't be happier with mine!

JohnnyG
08-22-08, 11:20 AM
JohnnyG,

I'm fairly new to AVS and high end audio equipment, so I would like to say I've read a couple dozen of your posts and they have been quite informative, thanks.
Thanks for the kind words!

That being said I noticed you mentioned you owned a Philips Pronto and was curious to how you would personally compare it to the Harmony 1000. I intended to use everything on RF with the exception of turning the TV off and on; and would like to know a few things:
I personally own a Harmony 880 but I do contract A/V work as a side business (my "day job" is in enterprise A/V). Right now, I'm automating a client's conference room and being a small business, something like an AMX or Crestron system is out of the question for them, so I originally suggested a Harmony 1000. With the way their configuration is, I had to use 2 RF Extenders, one in the ceiling controlling the projector and X10 lighting, and another in a back cabinet controlling a Macintosh computer and an A/V receiver. For whatever reason, I could never get the 1000 system working correctly. Apparently, althought it's supposed to work, using 2 RF Extenders is just too buggy. So we had to ditch the 1000 and went with the Pronto TSU9600 and RFX9600 Serial Extender instead. The Pronto system was about 2.5x the price of the 1000. I've always like the Harmony remotes, but at the end of the day, there is really no comparison - the 9600 wins in pretty much all respects. But at a price, of course.

Is there any noticeable difference between the two remotes in response time through the RF extenders?
Not that I've noticed.

How difficult are the remotes to use (e.g. Can grandma use it)?
Tricky question because of the way each is programmed. With the Harmony, you end up with what is pretty much "canned" programming. You have a fair bit of customization capability in the way it operates, but as presented to the user, it all pretty much looks the same. With the Pronto, you start off with a blank slate. I can program a Harmony in a few hours, but I'd probably need days to duplicate that on the 9600 (starting from scratch, that is...there are lots of templates etc that can be modified). So, in terms of usability, I can make a Pronto work just about any way you want it to, while the Harmony must be understandable from the start because there is only so much you can change.

Do you believe the Pronto would be worth the extra money to a casual user?
For the casual user, probably not. For more complex installations or for someone who is actually going to enjoy programming it, there is just no comparison.

JohnnyG
08-22-08, 11:29 AM
Does the Pronto save state like the Harmony does?
Nope. It relies on "discrete" codes (one code for on, one for off) but you'd be surprised how many devices have discretes built-in, even if there aren't separate buttons on the remote. You could also keep track of states through ProntoScript (a Javascript-like scripting language), or you can use the power-sense inputs on the RFX9600 extender (if one is in your configuration) to determine if a device is on or not.

Remembering the power state of each device has always been a Harmony strong-point, but it can also be a weakness since it's so easy for it to go out-of-sync (mis-fire, manually powering something on/off). Then the Help button is nice, but it always confuses my family ("is the DVR on? What's a DVR?!") . Discretes are unquestionably the better way to go.

vhato
08-23-08, 07:28 PM
For my setup, I am very pleased with the performance of Harmony 1000 and the RF Extender combination.

I have this for my wife so she can easily listen to the Radio, Watch TV, Watch a DVD, HD-DVD, Blu-Ray or Play a Game on the 360/Wii/PS3, etc. She can grab the Harmony 1000 and just press buttons at her convenience without having to point directly at the equipment. We have a coffee table in the way of our HT gear so using a remote wasnt always easy or fun until the Harmony. The RF Extender allows this remote to perform the way people expect it to when they hold it. Just press and go. Kudos to Logitech for finally figuring this out.

hdtheater
08-23-08, 09:23 PM
Have you already bought these? If not, I'd take a look @ the Insteon stuff so you don't have to point the remote.

I haven't. I looked at Insteon, but I thought I needed some kind of server or something to make it all work.

How does Insteon work without the need to point the remote?

Boomer 100
08-28-08, 11:06 AM
Ok guy's, I have/had a 1000 and it worked very well until I had the installing contractor do a little re-programing a couple weeks ago for a small issue (Turning on the projector when you pressed the "Listen to Radio" button. Then the wheels came off, apparently Harmony has had some server problems, don't know the specifics, but my 1000 was completely out of commision. The contractor was pulling his hair out, on the phone with Harmony and was not able to get it functioning again. He then set up a 890 and everything seems to be work ing ok for now, but my question is, does Harmony has all their server/firmware issues worked out. I'm kind of in a holding pattern useing the 890 until I has high confidence that they have all the server/firmware bugs out of the system before I have the contractor come back to change out the remote from the 890 back to the 1000. I know their is a lot of folks on this thread that have had major problems with this remote, but it worked very well for me till we performed the little re-programing proceedure.
There has got to be thousands of people calling Logitech just absolutely screeming at them to get this system back up and running.
FYI I have the 1000 with the RF extender as all my HT equipment is located remotely from my HT room.
Please advise: should I try the change back to the 1000 at this time, or give them a couple more weeks to get the buggs worked out?

av.pallino
08-28-08, 11:27 AM
I agree with the above poster. While my Harmony 1000 has given me excellent service, I am now very apprehensive about making changes for what will happen.

For the longest time I could not get 2 rfs to work. Then booom! all of a it works. Now that it works it is a thing of beauty. Couldn't be easier to use. My parents and my wife who could not figure out the 880 have no problems at all with 1000!

I am not sure what made it work, but I am not updating anything anymore :)

Now, the reason I made this last effort was because I got a Philips pronto when I absolutely needed 2 rfs to work and I was convinced the 1000 could not handle it. While the screen on the Philips was fantastic programming it would have easily taken me days! So, gave one last shot to the 1000. Also, the friend who recommended the Philips had no idea how to set some of the controls that I have on my 1000.

Anyway, the Harmony 1000 software is quite fragile, just like Set-Point which hosed the bluetooth on my laptop and I had to roll back my system to before I installed their product.

Overall, I think Logitech needs a replacement for the 1000 ASAP. The ease of use and price is fantastic. But it is way too buggy in my opinion.

SPDSpappy
08-29-08, 07:52 AM
Ok guy's, I have/had a 1000 and it worked very well until I had the installing contractor do a little re-programing a couple weeks ago for a small issue (Turning on the projector when you pressed the "Listen to Radio" button. Then the wheels came off, apparently Harmony has had some server problems, don't know the specifics, but my 1000 was completely out of commision. The contractor was pulling his hair out, on the phone with Harmony and was not able to get it functioning again. He then set up a 890 and everything seems to be work ing ok for now, but my question is, does Harmony has all their server/firmware issues worked out. I'm kind of in a holding pattern useing the 890 until I has high confidence that they have all the server/firmware bugs out of the system before I have the contractor come back to change out the remote from the 890 back to the 1000. I know their is a lot of folks on this thread that have had major problems with this remote, but it worked very well for me till we performed the little re-programing proceedure.
There has got to be thousands of people calling Logitech just absolutely screeming at them to get this system back up and running.
FYI I have the 1000 with the RF extender as all my HT equipment is located remotely from my HT room.
Please advise: should I try the change back to the 1000 at this time, or give them a couple more weeks to get the buggs worked out?

As I mentioned in my earlier post, I've run into very similar problems. I believe you probably are using sequences (under customize buttons) like I am, and those are what seems to cause the problems w/ the remote not working correctly after the update. One thing Logitech (level 2) folks can do for you is to create a cloned account, but remove the sequences from being used. This won't make the remote work like you want it to, but at least it will start working again...

JStew
09-01-08, 06:35 PM
I've researched most of this thread and am trying to figure out how to delay a device from powering on. I'm hoping one of you gurus can assist. I've got a Tivo that stays on all the time which I have set to output "native" mode (what the station sends, the Tivo gets and sends to the TV). I have to turn my TV on first and then turn on my receiver in order for my Tivo to maintain "native" output. If I turn the receiver on first, the Tivo resets itself to 720p. If I turn on the TV first and immediately turn on the receiver, it resets itself to 720p as well. But if I turn the TV on and wait about 10 seconds to turn the receiver on, it will maintain "native" output. I've looked into resetting the response times for the individual devices, but don't know which delay setting should be changed. Any help would be appreciated.

av.pallino
09-01-08, 06:44 PM
I've researched most of this thread and am trying to figure out how to delay a device from powering on. I'm hoping one of you gurus can assist. I've got a Tivo that stays on all the time which I have set to output "native" mode (what the station sends, the Tivo gets and sends to the TV). I have to turn my TV on first and then turn on my receiver in order for my Tivo to maintain "native" output. If I turn the receiver on first, the Tivo resets itself to 720p. If I turn on the TV first and immediately turn on the receiver, it resets itself to 720p as well. But if I turn the TV on and wait about 10 seconds to turn the receiver on, it will maintain "native" output. I've looked into resetting the response times for the individual devices, but don't know which delay setting should be changed. Any help would be appreciated.

Do the following

1. Select 'Settings'
2.Review the Settings
3. Yes. But I want to add more...
4. If everything is OK,select Save
5. It will then confirm which channel your TV has to be in etc.
6. You will then have the menu to add a custom command.
7. Add Action for your Receiver
8. Set the delay for the power on, and you are set.

Make sure the other commands don't conflict with this. Just put them in the right order :)
4.

JStew
09-01-08, 06:57 PM
Do the following

1. Select 'Settings'
2.Review the Settings
3. Yes. But I want to add more...
4. If everything is OK,select Save
5. It will then confirm which channel your TV has to be in etc.
6. You will then have the menu to add a custom command.
7. Add Action for your Receiver
8. Set the delay for the power on, and you are set.

Make sure the other commands don't conflict with this. Just put them in the right order :)
4.
Unbelievable! That's exactly what I needed! I sat at the computer yesterday for 4 hours looking for something that was a mouseclick away! Thanks so much for your help!

Boomer 100
09-05-08, 05:33 PM
Harmony update, ok I had the contractor swap out the temp 890 that I was useing until Logitek got thier #$% together on the server/firmware problems and it's working great. I am useing sequences (under customize buttons) and that may have been causing the problems, but nonetheless it's up and running great. When this remote works, it's a very good piece, wife can operate system with ease, and when mama's happy I'm happy. If I had to do the entire HT over I would do alot more research on the remote before I signed off on it. I researched all the other components, but didn't think the remote was going to be a big deal. No regrets with the projector (Epson), AV Receiver (Pioneer Elite) Apple TV, Pioneer elite Bluray. Draper screen (106")

Tom Koegel
09-14-08, 12:51 PM
I went poking around the Logitech website looking for a solution to my continuing problem with runaway volume on my Denon 4806 AV Receiver. The website remains largely useless for any diagnostic purposes. Very little useful information. But it does appear that Logitech finally has made some response to their customer relations problem, as there were a series of very detailed posts about an outage created in mid-August with some updates to the site.

Since I updated to the 5.0 firmware several months ago (still the most current, apparently), I have not had problems with true runaway volume where it sticks and won't stop. But I continued to have lack of control over the volume, such that pressing the volume button down for a short period of time might take the receiver from -30 to -5 or even into the plus range. (Which is wall shakingly loud.) Based on hints that I might've picked up in this thread (but which I couldn't find this morning in looking through the thread), I opened the software (upgraded to 7.5 now--but the upgrades are all related to Mac compatibility) and went to the Device tab. I picked the Troubleshoot button. From there, I picked the "AV Receiver responds to some commands either too many times or only occasionally" option. The next page gives you an undescribed setting from 0 to 5. I believe these are device repeats. The default on mine was set for 3. I set it for 1. I then went through the usual set of updates, where you update the IR receiver as well as the 1000.

At present, it appears that I do not have the runaway volume problem any longer. Will report if this really fixed the problem, and whether it introduced any other issues.

I suspect this setting is probably interactive with the "response times (delays)" setting available under the settings button. For the present, I'm going to stick with the device repeats method so as not to introduce an additional variable for the testing.

antennahead
09-14-08, 01:27 PM
I went poking around the Logitech website looking for a solution to my continuing problem with runaway volume on my Denon 4806 AV Receiver. The website remains largely useless for any diagnostic purposes. Very little useful information. But it does appear that Logitech finally has made some response to their customer relations problem, as there were a series of very detailed posts about an outage created in mid-August with some updates to the site.

Since I updated to the 5.0 firmware several months ago (still the most current, apparently), I have not had problems with true runaway volume where it sticks and won't stop. But I continued to have lack of control over the volume, such that pressing the volume button down for a short period of time might take the receiver from -30 to -5 or even into the plus range. (Which is wall shakingly loud.) Based on hints that I might've picked up in this thread (but which I couldn't find this morning in looking through the thread), I opened the software (upgraded to 7.5 now--but the upgrades are all related to Mac compatibility) and went to the Device tab. I picked the Troubleshoot button. From there, I picked the "AV Receiver responds to some commands either too many times or only occasionally" option. The next page gives you an undescribed setting from 0 to 5. I believe these are device repeats. The default on mine was set for 3. I set it for 1. I then went through the usual set of updates, where you update the IR receiver as well as the 1000.

At present, it appears that I do not have the runaway volume problem any longer. Will report if this really fixed the problem, and whether it introduced any other issues.

I suspect this setting is probably interactive with the "response times (delays)" setting available under the settings button. For the present, I'm going to stick with the device repeats method so as not to introduce an additional variable for the testing.

Good info, I updated to 7.5 today as well. I don't have the runaway volume issue, but if I press the volume repeatedly too fast and multiple times, it continues sending out the signal and will move it in the direction I intended more than is needed. I have just started not being so impatient in my button pressing "smiles". I may try changing the response setting as you did if it keeps up. I have been very happy with the remote so far. Took a little while to understand it's logic, and how the website is setup, but once you understand that, as well as how your own equipment functions, it was a breeze to customize and performs very well. I especially like the "sequences". Set up a group of these for my "Listen to CD" activity that controls the CD changer. Puts the changer into the "custom group" I choose, then plays "random" cuts from the CDs cataloged into that group...... all with one touch of a button, nice.

John

squareeyes
10-04-08, 10:25 AM
The 1000 icon database is up at http://www.iconharmony.com. The front end is a little wonky but functional. I've created a base template that will make the icons integrate almost seamlessly with the remote's UI.
I only have the few icons I created at the onset up, but I'm taking requests.
Thanks for your support.
,R

Electric_Haggis
10-04-08, 08:16 PM
Hi all.

When I select an Activity on the remote, I'm shown two screens, each with an "OK" at the bottom.

The first one says "Remote Assistant: The remote has now set up your system for this Activity."
You then have to hit "OK".

The second one says "Remote Assistant: If any devices are not set up correctly, press Help now."
You then have to hit "OK" again.


The first screen is pretty useless, and would be better skipped.

How can I set it so only the second screen appears, but not the first one?

Thanks in advance.

ostra
10-05-08, 11:15 PM
Ive been contemplating buying one a these for a few days now......$260 in Australia
so far i've read 12 pages......everything seemed rosey....so i skipped ahead 34 pages and I must say...........WHAT THE HELL HAS HAPPENED???

WELL?? it seems to have gone backwards........it was rock solid at page 10 now its freezing and has volume problem.

can some NICE person run me through what has happend....what changes have been made to the harmony 1000....any NEW features?? I see its up to firmware 5.?? Can icons be added? What else??
AND of course what problems are occuring now??

OHH and has it been hacked ??


Should I buy one??? HMMMMMMMMMM

antennahead
10-05-08, 11:31 PM
Ive been contemplating buying one a these for a few days now......$260 in Australia
so far i've read 12 pages......everything seemed rosey....so i skipped ahead 34 pages and I must say...........WHAT THE HELL HAS HAPPENED???

WELL?? it seems to have gone backwards........it was rock solid at page 10 now its freezing and has volume problem.

can some NICE person run me through what has happend....what changes have been made to the harmony 1000....any NEW features?? I see its up to firmware 5.?? Can icons be added? What else??
AND of course what problems are occuring now??

OHH and has it been hacked ??


Should I buy one??? HMMMMMMMMMM

I have had mine for about 6 weeks and I love it. I don't use the RF extenders however, and I believe these caused some people issues. The unit has a lot of flexibility as far as I'm concerned, and does what other remotes charge a lot more money for to accomplish. You have to understand how its designed to work. Once you understand the concept, built around activities, with "devices" available for equipment specific functions, it is easy to set up. You do need to get a handle on harmony's website as well, and how it is designed to set up the remote. I can see how someone who doesn't have decent computer skills, and hasn't set up an audio/video system in the past, might have issues with the remote. That said, if you are reasonably proficient, you should have no problems. One thing I did that really helped me prior to getting the remote; I read in detail the review of it at "remote central" . I also printed out all the pages of the review for reference. They talk about their trial and errors in setting it up and offer advice on the set-up of different features.

Again, I have had Zero issues with mine and the new firmware. Hope this helped and wasn't redundant to your research.

John

ostra
10-05-08, 11:48 PM
Thanks john.....

I won't be using RF extenders either and I am pretty good with computers and i love my gadgets....so setting it up should'nt be to bad......

How much are these selling for in the USA?? still says rrp$499 on logitech website

Any new fetures that have been implemented over the last year

I see we can download icons...whats with that?? mind you i didn't find any Australian ones.....

Might get one tommorow........

Any INPUT is appreciated

antennahead
10-06-08, 01:30 AM
Thanks john.....

I won't be using RF extenders either and I am pretty good with computers and i love my gadgets....so setting it up should'nt be to bad......

How much are these selling for in the USA?? still says rrp$499 on logitech website

Any new fetures that have been implemented over the last year

I see we can download icons...whats with that?? mind you i didn't find any Australian ones.....

Might get one tommorow........

Any INPUT is appreciated

I paid about $320 US for mine. Based on what you just said above, I don't think you will have any issues with the unit. There are things you need to get together when you start, like "does my receiver/pre-amp have separate on and off buttons, or a "toggle". Actually, dedicated buttons for ONE function versus a "toggle", and the toggle can be through 5 inputs for example, is info you will need. The remote has something called smart state technology ( I think thats the name SST), that remembers if a component is already on, so for example, you want to go from cable/sat to DVD, when you press the "watch a DVD" icon, it remembers that the receiver and TV are already on, and it won't send out a code to turn them on. Especially useful it the unit in question is turned on and off by toggle. Also, if you leave a piece of equipment on all the time for example, you can tell the remote this, and power is bypassed in the activity macro, but you can go to "devices" and still work the power. The "activities" are like macros, but you can also set up additional macros, forget the name of that function, but they work under an activity. For example, under my "listen to CD" activity, I set up macros to switch my Pioneer elite changer from single play, then select a category (example classic rock), the hit "random play/shuffle", so with the push of one button I labeled "classis rock", the changer goes into the proper mode and begins shuffle play between all my CDs I categorized as classic rock. There are a million uses for these functions if you think about how you normally operate your system.

This page here:
http://www.remotecentral.com/cgi-bin/files/rcfiles.cgi?area=other&db=other&br=programs&dv=logitechharmony

has Austrailian television logos. you can import these on the buttons you set up to automatically select that channel on your cable or sat box. Good luck. I highly recommend reading the remotecentral.com review before you start programming, that's where the Aussie logos came from.

John

Big Lag
10-07-08, 03:27 AM
Thanks john.....

I won't be using RF extenders either and I am pretty good with computers and i love my gadgets....so setting it up should'nt be to bad......

<snip>

Any INPUT is appreciated


My input to you is be sure to buy it at Amazon.com because oftheir 30 day, no questions asked return policy.

I had mine for almost 30 days doing firmware updates, software updates, every possible permutation on setup and start up, including extensive support from Logitech, and after 30 days, it still was not working properly.

I sent it back.

For $350 (US), it should work. It only a remote for God's sake. It shouldn't be that hard.

What is rather hard to understand is that I have a Harmony 550 ($75 US) that works about 90% of the time. I even have it operating my PS3 via a USB dongle.

Why is the more expensive remote less functional???? It's not as if they don't know how to do it right, as evidenced by the 550's functionality. That it doesn't is inexcusable.

Snuffy101
10-07-08, 06:46 PM
Ive been contemplating buying one a these for a few days now......$260 in Australia
so far i've read 12 pages......everything seemed rosey....so i skipped ahead 34 pages and I must say...........WHAT THE HELL HAS HAPPENED???

WELL?? it seems to have gone backwards........it was rock solid at page 10 now its freezing and has volume problem.

can some NICE person run me through what has happend....what changes have been made to the harmony 1000....any NEW features?? I see its up to firmware 5.?? Can icons be added? What else??
AND of course what problems are occuring now??

OHH and has it been hacked ??


Should I buy one??? HMMMMMMMMMMSave your money, I wish I had. The 1000 has become worse with nearly every FW and SW update. Don’t be misled by the elites that place all the blame on unsophisticated users. It's not hard to "program", it simply does not work as advertised. Freeze-ups, hard button run-aways, unexpected resets, should I go on? For what this thing costs it should have worked right out of the box. Instead we get endless updates that make you think they will finally get this thing fixed, it ain’t happening. :mad: IMO the Harmony 1000 is a worthless piece of junk!

mmcxiiad
10-08-08, 11:49 AM
I recently purchased the 1000 and so far it is working rather well. The first thing I did was to remap many of the hard buttons to more common used fuctions within the activity. My goal was that most basic functions would be able to be done with the hard buttons, somewhat less used ones on the main screen, seldom used one on the other utility screen and so on. Hopefully by doing this, there would be little need go into the device modes.

For example: when watching the tivo, left & right arrows are rewind & fast forward, the previous channel is the instant replay and the mute has been remapped to pause. For several days things have worked well.

Last night while watching TV, I realized that when you are fast forwarding (or rewinding) pushing the pause button doesn't have the same affect as play. Pushing play while fast forwarding jumps back a few seconds to compensate for the speed. Pushing pause does an immediate pause without jumping back. What I would really like is a play/pause toggle on a single button. So if I push it one it pauses while watching TV or plays while fast forwarding (with the jump back).

I am pretty sure that this is not possible as these are 2 separate functions on the tivo remote. But i thought i would see if anyone had any suggestions or tips.

What I think that the Harmony 100 needs is 2 more hard buttons. If i did, i could do everything i want. But alas, for every additional button that is there, I am sure that i could find a need for another one. Really though, I think that by remapping like i have done, it has turned into a great balance of physical control and touch screen.

Incidentally, I tried to search for this, but at 46 pages, that wasn't as easy as i hoped.

tharrold
10-11-08, 12:58 PM
I am looking for a more graceful solution that allows me to enter HD channels from my harmony 1000. I have mapped the "*" key to be the "."

Thus, I can enter "7*1" into the remote to tune to channel 7.1.

Even if Logitech would allow me to change the icon from "*" to ".", it would look more professional....

It works OK, but I'd rather have a better solution. Are others handling this by programming "favorite" channels instead?

Also, Any thoughts on how to handle watching a TV that has a single input (cable), but requires you press an analog/digital button to switch to HD channels? Again, I've manually added the A/D button, but was wondering if there is a more graceful way. Perhaps using programmed sequences?

Thanks. Please let me know if I need to elaborate on the above questions.

-tjh

PAT69
10-15-08, 01:02 PM
can someone tell me if the harmony 1000 will send ir and rf in same time,or only ir

jluzbet
10-15-08, 01:04 PM
can someone tell me if the harmony 1000 will send ir and rf in same time,or only ir

is one or the other... not both

mmcxiiad
10-15-08, 02:11 PM
is one or the other... not both

actually this is determined per device. When you initially set up the RF extender it asks you which device you want to use with the remote and which you want to use with the extender.

For example, i have my receiver, tivo & dvd player being controlled by the extender while the IR of the remote is turning the TV on and off.

So technically you can use it to control both, it just isn't going to send RF & IR for a single device at the same time.

jluzbet
10-15-08, 02:22 PM
actually this is determined per device. When you initially set up the RF extender it asks you which device you want to use with the remote and which you want to use with the extender.

For example, i have my receiver, tivo & dvd player being controlled by the extender while the IR of the remote is turning the TV on and off.

So technically you can use it to control both, it just isn't going to send RF & IR for a single device at the same time.


I totally forgot this... my bad I take it back then...

JohnnyG
10-15-08, 02:55 PM
can someone tell me if the harmony 1000 will send ir and rf in same time,or only ir

Just to make sure you're on the right page, the 1000 "talks" RF *only* to it's own Remote Extender, which in turn transmits *only* Infrared. Neither can be used to directly control other RF equipment.

With that said, there are 3 ways to transmit an IR signal - blasted from the 1000 itself, blasted from the Extender, or transmitted by an IR emitted connected to one of 4 addressable ports on the Extender. IIRC, you can use any combination of the 3 transmit options. So, for example, you could specify that for one device, blast IR from both the 1000 and an Extender, but for another device, emit only from an emitter connected to port 3 on Extender 1.

PAT69
10-16-08, 07:02 AM
Ok thank,but how many emmiter comes with the extender ??

taxman48
10-19-08, 10:28 AM
Is it easy to add a 2nd dvd player to the 1000? I have the PS3 and would like to buy a 5 disc upconverter player such as the Sony NC 800.. thanks in advance..

cinema mad
10-19-08, 08:43 PM
Yes it is easy, it will by default be called DVD player 2 but you can rename it to anything you want IE: Multi Changer...

Hope it helps...

accordxtc
10-21-08, 01:49 AM
Two questions I have are, I have everything programed into this remote, when I turn at activity on and then switch to another activity my Sharp Aquos TV wont switch the inputs sometimes not all the time and then I have to use the help button to get it to switch it. How can I fix this and Im also using the RF extender.

What is the newest firmware for the 1000 and is there ever release notes for the firmwares?

Thanks

JohnnyG
10-21-08, 10:58 AM
Ok thank,but how many emmiter comes with the extender ??

The Extender has 4 IR ouput ports and it comes with 4 x 4-emitter cables, so you get a total of 16 emitters. Plus the blaster on the Extender itself can control gear too.

JohnnyG
10-21-08, 11:01 AM
accordxtc, perhaps someone else can be more specific, but there is an adjustable turn-on delay time somewhere in the configuration for that device.

The problem is that the TV is not ready to accept another IR command so soon after being turned on. Increasing this delay will make the remote wait xx seconds before sending that device another command.

taxman48
10-22-08, 01:56 PM
Cinema mad: thanks for the reply.. what is confusing me is do you add it as an activity or device? When u select "watch dvd" from your home screen, how does Harmony know what dvd player to turn on? thanks again..

antennahead
10-22-08, 06:33 PM
Cinema mad: thanks for the reply.. what is confusing me is do you add it as an activity or device? When u select "watch dvd" from your home screen, how does Harmony know what dvd player to turn on? thanks again..

If you want to make it the easiest to do, set up a second activity and name it "watch DVD 2" or something, then copy all the parameters from watch DVD (make sure you change inputs on the receiver/preamp and TV if the receiver is not video switching), except the controls for the first DVD player, the second DVD player will become another device for you. If not, when you select "watch DVD, you will have to go to the device setting for the receiver/preamp, and change the input on your receiver/preamp to the second DVD player.... as well as your TV if the receiver/pre-amp is not also acting as a video switcher. You would also have to go to the device for the second DVD player to control it. It makes no sense not to set up another activity.

John

taxman48
10-22-08, 08:18 PM
thanks John, will follow your instructions.. check you PM about Charleston

PAT69
10-25-08, 02:26 PM
im using a harmony 1000 with rf extender, everything work perfectly,except one thing,when i press the power off button,to close all component,my epson 1080ub(projector)always stay on,i have to go to the help menu to close him every time,i allready try a lot of thing but if someone allready have this problem ,please help meeeeeeeeee

dink
10-25-08, 05:29 PM
Stupid question but why does the harmony software require me to update my rf extender everytime i update the remote? Its a pita since the rf extender is located behind all my components

cinema mad
10-25-08, 11:07 PM
im using a harmony 1000 with rf extender, everything work perfectly,except one thing,when i press the power off button,to close all component,my epson 1080ub(projector)always stay on,i have to go to the help menu to close him every time,i allready try a lot of thing but if someone allready have this problem ,please help meeeeeeeeeeHi, Have you tried the "learn remote command" function in the H1000 software if not use your original remote to teach the H1000 the off command.. Also does the projector's remote have A on off toggel button or 2 seperate buttons for off and on commands, The software will ask you what type you have and you will need to set that up correctly....

Cheers.......

antennahead
10-26-08, 12:02 AM
im using a harmony 1000 with rf extender, everything work perfectly,except one thing,when i press the power off button,to close all component,my epson 1080ub(projector)always stay on,i have to go to the help menu to close him every time,i allready try a lot of thing but if someone allready have this problem ,please help meeeeeeeeee

Make sure you have the "rules" for power in this device set up correctly in your device settings. Is it a 'toggle" on and off? "Dedicated" on and off buttons? Is the device set as "always on"? "Not to be powered" at activity level? Sounds like you set up "power" correctly at the device level, did you map it over correctly to the activity? One nice feature of the 1000 is the smart state technology or whatever they call it, where the remote remembers if a device is already on, and if you go to a different activity, it leaves the "power" command alone, if that activity calls for the device to be on. If your "power off" is leaving the epson on, something is set up wrong at the device level, or not mapped to the activity properly.

John

PAT69
10-26-08, 06:42 AM
thank for your help,but one thing i don t understand,if i change the setting to control the projector via the remote in ir,everything work perfectly,but if i want him to be control by the rf extender he always stay on

Nate7357
10-31-08, 12:21 PM
I have had my Harmony 1000 remote (Rf Extender, 7.5.0) for a year now. I am happy with the remote except for a couple issues. Can you guys please help me out.. Thanks

Setup:
TV: Panasonic TH58PX60U
Receiver: Denon AVR 4806 Ci
Cable Box: Scientific Atlanta Explorer 8300HD

Problems:

1: Runaway volume: I have read about other users having this issue, I am going to attempt to modify the device repeats as suggested by Tom Kogel. If there are any other solutions please let me know

2: Help button. When i first bought this remote, before i updated the firmware the help button acted as a signal reset button. If a device didn't turn on through the sequence the help button would re send the signal.

Now, after updating the firmware the help button does not re send the signal anymore on the first press. It skips that step and goes straight to the "is the TV on, is the DVD player on" questions. Is there anyway i can make this work as it did when i bought it ?

3. Cable Box. This can be the most annoying issue i am having. About 95% of the time while watching digital cable i get a double button press on the D pad when i only hit it once, when navigating through the menus. Let me explain a little better.

When i bring up the guide or any other menu on the digital cable box and try to navigate the remote picks up my single click(on the D pad) and doubles it into two clicks. So i give a single up arrow command click and will go up two. This happens in every direction and is driving me crazy !

If anyone can help me with these issues i would be extremely grateful . Thanks !

vhato
10-31-08, 06:17 PM
1: I find if I am more than 10.5 feet away I sometimes get runaway volume. Keep the 1000 within 10 feet on the Extender, NO PROBLEMS at all.

I would like answer to 2 and 3 as well. And I didn't know the 9300 HD was out. Wonder what makes it better than the 8300HDC. Gonna have to see.

cinema mad
11-01-08, 11:24 AM
Nate7357>> With Question 2, You can tell the "remote software" how you want the remote help button to work the two options avalible are basic mode or full help mode, So perhaps try full help mode....

Cheers....

Nate7357
11-02-08, 11:04 PM
Thanks for the replies !

Typo .. t was a Scientific Atlanta 8300 not a 9300!

AxelvHal
11-15-08, 06:05 AM
Dear fellow Harmony 1000 users!

I am having a problem with connecting the harmony 1000 to the PS3ToothFairy see also: http://www.avsforum.com/avs-vb/showthread.php?p=15076463
The developer of the PS3TF and I are wondering: I you hold the OK button, does the singal/led blink after 10 seconds, and does the H1000 stop transmitting after 20 seconds. (seconds like in counting, not real exact timing)
We want to know if the H1000 misbehaves, or the PS3TF is broken.

Your feedback is more than welcome!

2K2C5
11-15-08, 06:04 PM
Who has the best deal on the Harmony 1000?

I realize this question is a few months old but I just recieved my Harmony 1000 from Crutchfield. On sale for $349 plus a FREE Harmony RF wireless extender ($99 value) and free shipping. Just thought I would pass this along.

tojohnso
11-29-08, 12:26 AM
Anyone have this problem? I tried updating my remote - said there was an update for my FIOS box (motorola QIP-6416-2) so I went ahead with it. Then this error at 3% complete:

Java Error -- Context: (None) -- 1 Parameters: java.lang.ArrayIndexOutOfBoundsException: -1

Now the remote is stuck on the "Update Required" screen - as part of my troubleshooting, I applied the firmware again (got the java issue, updated my buttons, same issue)

tojohnso
11-29-08, 01:27 AM
I fixed it....in case anyone else finds themselves in this situation, I found deleting all activities relating to the DVR and recreating them fixed the situation. This experience wasn't too pleasant. Maybe NOW the runaway volume and channels will be fixed? None of the suggested fixes worked for me - and I don't have the RF extender.

joerod
11-30-08, 06:25 PM
I have thought lately again about trying another one (previously had one a little over a year ago) but am still a little nervous about some of the issues. I went with a Harmony ONE on amazon for 139 (after rebate) and am still contemplating getting one of these 249 (after rebate)... Is there anyone here who has had the ONE and just preferred the 1000 better?

joerod
12-01-08, 09:38 AM
I forgot to ask. Can you put in channel logos with the 1000?

joerod
12-01-08, 09:59 AM
Never mind, found my answer. :)

James1005
12-20-08, 06:27 PM
On TigerDirect I can get a 1000 refurbished for $200 and from logictec there is a $50 refund, bottom line $150 is it worth the money for the remote, I have bluray, HD-DVD player, onyko reciever, samsung tv, thanks jim

mmcxiiad
12-20-08, 08:45 PM
On TigerDirect I can get a 1000 refurbished for $200 and from logictec there is a $50 refund, bottom line $150 is it worth the money for the remote, I have bluray, HD-DVD player, onyko reciever, samsung tv, thanks jim

I have had 2 harmony (bedroom & family room - got a killer deal on them) 1000 for about 90 days now. I have remapped all of the of the hard buttons to the very most used functions and changed the ones on the touch pad to be anything else that i commonly do. After doing this, my wife had found the remote very easy to use and my kids (5 & 2) know how to use it a little too well. Even when my in laws came over they were able to use it very quickly... and they aren't what one would refer to as technically-savvy.

Granted, there are a lot of things that they could do to improve it, but over all, I have been very pleased with it.

tdogroeder
12-21-08, 10:37 AM
On TigerDirect I can get a 1000 refurbished for $200 and from logictec there is a $50 refund, bottom line $150 is it worth the money for the remote, I have bluray, HD-DVD player, onyko reciever, samsung tv, thanks jim

Where is the rebate from, I don't see it on tigerdirect? Can you post a link of the rebate?

Wildkow
12-21-08, 05:18 PM
Post 1

Wildkow
12-21-08, 05:19 PM
Post 2

Wildkow
12-21-08, 05:19 PM
Post 3

OK now I can post a reply with a url in it! LOL!

Wildkow
12-21-08, 05:20 PM
Where is the rebate from, I don't see it on tigerdirect? Can you post a link of the rebate?

Where is the rebate from, I don't see it on tigerdirect? Can you post a link of the rebate?


http://www.tigerdirect.com/sectors/rebates/index.asp?page=3&Tab=0&submitted=1&searchType=M&CatDesc=Logitech&keyword=512&RebateType=C&sort=S

There are two rebates for the Harmony 1000 about 2/3 of the way down the page. Check the dates the rebates are good for and make sure your purchase is within the time period.

Good Luck and Happy Holidays 8^)

Wildkow

Wildkow
12-21-08, 05:31 PM
http://www.tigerdirect.com/sectors/rebates/index.asp?page=3&Tab=0&submitted=1&searchType=M&CatDesc=Logitech&keyword=512&RebateType=C&sort=S

There are two rebates for the Harmony 1000 about 2/3 of the way down the page. Check the dates the rebates are good for and make sure your purchase is within the time period.

Good Luck and Happy Holidays 8^)

Wildkow

Grrrr, every good deed deserves a reciprocal punishment. TigerDirect won't let me link directly to the page with the Harmony 1000 rebate so type in "L23-7246" in the (Search by Part #) box and take yer pick according to the date purchased.

Wildkow

Wildkow
12-21-08, 05:39 PM
OK one last thing. The unit for sale at $199 is a refurbished unit so the UPC code is different and you might/might not get the rebate. Worth the price of postage so I'm gonna try! LOL!

Wildkow

joerod
12-21-08, 07:58 PM
Those are great deals! :eek: I took advantage of the Amazon deal on Black Friday and also got a 50.00 rebate! :) So far I have been very happy with the 1000 and really like the short cuts I have learned with it... Like assigning the Left and Right arrow hard keys to be a Menu abd Exit commands for Blu ray and other components. I like using them for Guide and Info for DrecTV... :)

James1005
12-21-08, 09:11 PM
OK one last thing. The unit for sale at $199 is a refurbished unit so the UPC code is different and you might/might not get the rebate. Worth the price of postage so I'm gonna try! LOL!

Wildkow

Yeah we might not get the rebate, I see on tigers page, that the refurbish unit has no rebate infor on the tab below the 6 photos

and if you look at a new unit it has the rebate information, but like you I will take a chance and see what happen, it is only going to cost a stamp

what do you think of the the deal anyway $199

Wildkow
12-22-08, 05:27 AM
Yeah we might not get the rebate, I see on tigers page, that the refurbish unit has no rebate infor on the tab below the 6 photos

and if you look at a new unit it has the rebate information, but like you I will take a chance and see what happen, it is only going to cost a stamp

what do you think of the the deal anyway $199

You can't beat the deal IMHO. I'm busy ordering all the other stuff I need, with the savings, to fully automate my home such as IR4PS3 a IR to BlueTooth converter for my PS3, infrared to X10 converter so that I can automate my lights, fans and fireplace. OMG! I will soon be the ultimate "Couch Potato" LOL! Merry Christmas!

Wildkow

vhato
12-22-08, 09:09 AM
I went through a small period of time where I had a "love to hate/hate to love" relationship with it. Now I am back to loving it. I gave up on Logitech support. Everytime I would ask them to "tweak" a setting they would break 3 or 4 other features in the remote. This has been going on for five months. I gave up, and Reset to Default the 2 areas I was having problems and walla!!! No problems.

Harmony w/RF controls my TV, Receiver, PS3 (PS3IRX), Xbox 360, Wii (kind of), DVR and ButtKicker. Now for lights and fireplace as well.....maybe air conditioner?

Badboyztn
12-23-08, 09:45 PM
WildKow, can you provide a link for the X10 Converter. I'm interested in controlling my lights and ceiling fans as well. I have been searching trying to find a faceplate that will accommodate 2 switches. Seems like they are all single plates. I have light and fan switch on one wider plate.

James1005
12-29-08, 10:29 PM
Hi, I got the Harmony Remote today from Tiger Direct, refurbished, it came in the smaller box you get inside the bigger box if you bought the thing brand new.

Everything looked brand new to me, have it now charging the battery, will check out in the next couple of days, I wish I got the extended warranty, this warranty is only good for 90 days.

It looks pretty cool, and real slick, take care jim

JFISHER
12-30-08, 03:34 PM
What type of wall switch have people used to control a fan/light that works with the Harmony 1000? I have a single box on the wall that houses a normal fan speed/light control, each independently controlled by a slider. I want to be able to turn the light out automatically when I hit the play button for the blu-ray player and turn it back on when I hit pause. I do not need to dim the light it from the remote, just on and off. I can find z-wave controllers that control a dimmer and another that controls fan speed but none seem to control both in one box. I still want to be able to control fan speed from the wall so that is why I need a controller for both. Thanks.

hdtheater
12-31-08, 11:03 AM
What type of wall switch have people used to control a fan/light that works with the Harmony 1000? I have a single box on the wall that houses a normal fan speed/light control, each independently controlled by a slider. I want to be able to turn the light out automatically when I hit the play button for the blu-ray player and turn it back on when I hit pause. I do not need to dim the light it from the remote, just on and off. I can find z-wave controllers that control a dimmer and another that controls fan speed but none seem to control both in one box. I still want to be able to control fan speed from the wall so that is why I need a controller for both. Thanks.

I used a Lutron Maestro in my old house. It worked perfectly. They have since added a single gang light/fan combo dimmer that worked off IR.

I am about to install two of the Lutron Spacer dimmers in my new media room. I am still waiting for them to come in so I can't report progress yet.

JFISHER
12-31-08, 01:45 PM
I used a Lutron Maestro in my old house. It worked perfectly. They have since added a single gang light/fan combo dimmer that worked off IR.

I am about to install two of the Lutron Spacer dimmers in my new media room. I am still waiting for them to come in so I can't report progress yet.

Thanks for the info, for some reason I have never been able to find a fan/light combo when I have searched before. Did you use a Harmony remote to control the Maestro? My switch is off to the the side so wondering if the harmony IR has a wide enough dispersion to see it when the remote is pointing at the Blu-Ray player.

bvh
12-31-08, 10:27 PM
I've been to the area for adding delays "after" all devices are turned on but don't see an option for inserting a delay between when my TV is turned on and when my A/V receiver is turned on. The problem is that if the receiver is turned on within 5 or 6 seconds of the TV, I will not get on-screen display of volume information when all components are connected via HDMI. I need 6 or more seconds delay.

hdtheater
01-01-09, 11:18 AM
Thanks for the info, for some reason I have never been able to find a fan/light combo when I have searched before. Did you use a Harmony remote to control the Maestro? My switch is off to the the side so wondering if the harmony IR has a wide enough dispersion to see it when the remote is pointing at the Blu-Ray player.

My switch was off to the side and to the back. Neither the included remote nor the Harmony could hit it with out pointing the remote in the general area. I think it was because the switch was actually behind me more than it was to the side.

I found the Maestro's at Lowe's. However, the only color they stock is white. I went to Dimmers.net and ordered a black one for my last theater and I ordered my Lutron Spacer's there as well.

Hyabusha
01-02-09, 08:48 PM
Just got mine today!! Loving It!! ^_^

FTJoe
01-06-09, 10:12 AM
Is there a list of RF devices, outlets, dimmers, etc. that are recognized as definitely working with the 1000? I'm on Amazon, Smarthome, etc. and can't really geta a good feel for what works and what doesn't. Insteon, Lutron Maestro wireless, X-10, I see folks might have issues with Z-wave. What works and what doesn't?

citico
01-06-09, 10:21 AM
The 1000 does not support Z-Wave. It was originally suppose to but doesn't. The 890 supports Z-Wave.

FTJoe
01-06-09, 01:03 PM
Thanx - guess I was confused by the 1000 manual where it states how to add the rf extender back on the Z-wave network. So can I go wrong if I just get anything? Should I stick with X-10 and/or Insteon? I guess I'm looking for on/off appliance and light dimmers.

citico
01-06-09, 01:13 PM
I don't use light control in my HT. Someone else will have to tell you what works for them. I did know that the 1000 does not support z-wave as originally advertised.

Sevker
01-06-09, 02:40 PM
I use the Harmony 1000 w/RF and I also control my lights with this lutron plate.

http://www.amazon.com/Lutron-MIR-603THW-WH-White-Dimmer-Remote/dp/B000EG8ULG/ref=pd_bbs_sr_4?ie=UTF8&s=musical-instruments&qid=1231270712&sr=8-4

Installation and setup where painless. Hope this helps.

Beerstalker
01-06-09, 02:44 PM
The 1000 doesn't support RF at all with the exception of it's own RF base station.

pooper1
01-06-09, 03:06 PM
Time to ditch the 1000 and get this: http://www.logitech.com/index.cfm/remotes/universal_remotes/devices/4708&cl=us,en

;)

FTJoe
01-06-09, 03:17 PM
The 1000 doesn't support RF at all with the exception of it's own RF base station.

I get it now, and the RF extender really is mis-named as it extends the IR capabilities via RF. Hmmmm, love the remote because we can see without glasses, and the extender is cool because no line of sight is necessary, but maybe this Christmas present goes back without being able to control lights, etc. except via IR and a $90 repeater hanging out pointing at the light. Or am I missing something?

FTJoe
01-06-09, 03:20 PM
Time to ditch the 1000 and get this: http://www.logitech.com/index.cfm/remotes/universal_remotes/devices/4708&cl=us,en

;)

I must really be missing something here, even the 1100 doesn't do native RF? From the website:

"RF wireless capability: Lets you control devices that you keep behind closed doors, even those you can’t see. (Requires the Logitech® Harmony® RF Extender, sold separately.)"

Seems kind of misleading?

Beerstalker
01-06-09, 05:52 PM
All the RF does in the 1000 and 1100 is talk to the base station (which you have to buy seperately). That base station can either use it's built in IR blaster to send out the commands, or you can attach one of it's emitters to the front of your components and plug the emitter into the base station. You components can then be hid behind doors, walls etc.

If you want to control lights you can either get light switches that use IR and have the 1000/1100 control them with IR (assuming you have line of sight from your seating positions) such as Lutron Maestro or Spacer systems. Or you can get some of the setups that have an IR base station that sends out an RF signal to the RF light switches, I'm not familiar with these so someone else will have to give you product names/suggestions.

The problem is there isn't really a standard for RF remote controls like there is for IR stuff. So pretty much everyone came up with their own proprietary RF system that doesn't work with other systems. Z-wave and X-10 are a couple of RF systems that a few different companies have adopted, but they aren't compatible with everything or each other (and the 1000/1100 doesn't work with either of them).

FTJoe
01-06-09, 06:35 PM
Appreciate the response. Light switches are behind me so I guess I'll have to either get another RF extender (to extend the IR reach, LOL) that points towards the lights, or as you suggest, a base station that receives IR and transmits RF.

Anyone know the angle that the RF extender will work with? In other words, if I put it on the side of the room, I might have a 30 degree angle to the switches and a 30 degree angle to the components and control both. I will play with it in a bit but really wanted to control things upstairs etc all with the one remote.

McGary911
01-06-09, 08:19 PM
The RF extender's blaster seems to have pretty good coverage. I keep mine up on one of those walls that doesn't go to the ceiling. It's about 20' from my rack. It controls the bottom component, over the couch and through the glass without a hitch.

May as well try to get one to work...buy another if you have no luck. Even a well placed mirror would be able to help you out.

I'd love to get some night vision glasses or scope and check out the beams on the h1000 and the rf extender. That would answer the question the best. I have a friend who has a set, but that friend is 1000 miles away....

squareeyes
01-07-09, 04:02 PM
I'd love to get some night vision glasses or scope and check out the beams on the h1000 and the rf extender. That would answer the question the best. I have a friend who has a set, but that friend is 1000 miles away....

i don't think the ir beams will go that far...:)

squareeyes
01-07-09, 04:05 PM
the new 1100 favorite icon set database is up at iconharmony if you'd like to see a comparison between the 1000 and 1100 versions. the 1100 offers much better icon and screen real estate for favorites.

FTJoe
01-08-09, 05:52 AM
The RF extender's blaster seems to have pretty good coverage. I keep mine up on one of those walls that doesn't go to the ceiling. It's about 20' from my rack. It controls the bottom component, over the couch and through the glass without a hitch.

May as well try to get one to work...buy another if you have no luck. Even a well placed mirror would be able to help you out.

I'd love to get some night vision glasses or scope and check out the beams on the h1000 and the rf extender. That would answer the question the best. I have a friend who has a set, but that friend is 1000 miles away....

I played around with the blaster, no joy. Forget about the light switch, that's probably easier. My room setup and component placement really is not conducive to using the blaster. Seems like the only place it would work is the middle of the room. Now maybe I'm messing up understanding where the beams actually come out? It's tough to tell from the pictures, but does anyone know the spread of the beams. If I were to place the base on a wall at eye level, lights pointing down then stand say three feet away looking at it could someone describe the coverage? In other words, is it strongest at my feet, moving out or the face and up? Pictures make it look like the beams come out of the side away from the cord. I think I might just have to give up and use it as intended, buried in the cabinet with the leads taped to the components. Remote is great but already tired of hearing "why didn't the TV come on" and seeing the remote was already placed down or not "pointing" at the components.

drblank1
01-08-09, 11:16 AM
I've been to the area for adding delays "after" all devices are turned on but don't see an option for inserting a delay between when my TV is turned on and when my A/V receiver is turned on. The problem is that if the receiver is turned on within 5 or 6 seconds of the TV, I will not get on-screen display of volume information when all components are connected via HDMI. I need 6 or more seconds delay.

I too was struggling with issues using the HDMI CEC cababilites of my equipment. I turned off all the CEC controls and have found that (IMHO) it is much easier to let the remote do all the control. I think (again IMHO) CEC still has some evolving to complete before it becomes a more reliable technology.

drblank1
01-08-09, 11:36 AM
I just found this forum here on AVS and am shocked and sorry to hear that so many are having issues with the 1000. I have had it for about a month now (early Christmas present to myself) a love it. I was having some issues with the 1000 and learned a few lessons that seamed to alleviate these problems.

1. Configuration Software lock-ups - this was happening often until I disabled my McAfee software. No more software lockups. Just timeouts every now and then.

2. Moving from screen to screen on the remote could be slow at times - I reduced the number of favorites icons and custom buttons to an absolute minimum and the screens got much faster. There is still a small delay at times, but nothing more than 1 second.

3. High pitch whine when in charger during slide show - reduced the brightness of the screen and the whine became minimum.

4. Equipment getting out of sync - A. Turned off the CEC (HDMI) controls. B. Got the RF Extender and secured the IR emitters directly on the equipment IR sensors. I have had no more sync issues after making these two adjustments.

Besides these things (#3 is a minimal problem) I am very happy with the remote. The remote itself has never locked up nor have I had to remove the battery for any reason. I just stay within the confines of the remote capabilities and it seems to work great. And my wife and kids can now operate all of equipment without calling me at work.

I hope this helps someone. :)

Beerstalker
01-08-09, 08:39 PM
That's great info, but if you are within the return period for your remote you may want to think about returning it and picking up the 1100. It is the new version of the 1000 and it is supposed to have fixed many of the 1000's issues.

drblank1
01-10-09, 04:18 PM
Well, that would be nice but I bought the remote brand new for $245 on eBay. It is reasonable to assume that the 1100 won't come close to this price anytime soon. Like I said, I am not having any problems from my remote but thanks for the suggestion. ;)

Two other lessons I learned that I forgot to write about:

5. I had a custom command disappear for no reason at all after I synced. This was the "DVR" command for my Dish Network VIP-722 receiver. I was SHOCKED that this IMPORTANT command was not in the Logitech database. So I had the remote learn the DVR command and no problem for about 2 weeks. Then, low and behold, I synced and the custom command was gone. I looked in the list of commands in the software and the DVR command went from the bottom of the list of learned commands to be placed in alphabetical order of the standard commands. I theorize that Logitech reviewed this command and decided to put it in the database as a standard command and for some reason, the Logitech remote software cannot handle this and thus, my DVR command was gone. I selected the standard DRV command (that is now a part of the database) and I haven't had a problem since. Remember, this is just a hypothesis.

6. When I installed the extender, I found that a couple of pieces of equipment would not accept the IR command from the IR emitter with the IR emitter covers installed. I removed the covers for those components and have had no problems missing command.

Just my two cents.

drblank1
01-10-09, 04:45 PM
I am glad I can reorder what components are turned on during the start of an activity, but does anyone know if you can reorder the rest of the commands in that activity? For instance:

How it was setup by the Logitech Software
Turn on Blu-ray
Turn on AV Receiver
Turn on TV
Switch TV to HDMI1
Switch AV Receiver to DVD

How I'd like it setup
Turn on Blu-ray
Turn on AV Receiver
Turn on TV
Switch AV Receiver to DVD
Switch TV to HDMI1

vhato
01-11-09, 10:48 AM
I am glad I can reorder what components are turned on during the start of an activity, but does anyone know if you can reorder the rest of the commands in that activity? For instance:

How it was setup by the Logitech Software
Turn on Blu-ray
Turn on AV Receiver
Turn on TV
Switch TV to HDMI1
Switch AV Receiver to DVD

How I'd like it setup
Turn on Blu-ray
Turn on AV Receiver
Turn on TV
Switch AV Receiver to DVD
Switch TV to HDMI1


I dunno how to do it. Just checked. However, You can send an email to Logitech and typically by the next day, whatever you need is done.

justpete
01-11-09, 08:49 PM
I've had it for about 2 years. I've always had issues with it. It's never worked quite the way it should, and 9 times out of 10, it doesn't work properly. I've updated the software and firmware ad nauseum.

So, anyway, my question is, what's a good non-logitech alternative for a good universal remote? I'd also like to get one that is verticle as opposed to horizontal. Does anyone have any recommendations?

drblank1
01-12-09, 03:33 PM
I dunno how to do it. Just checked. However, You can send an email to Logitech and typically by the next day, whatever you need is done.

Thanks for checking. I'll send them an email.

Tom Koegel
01-12-09, 04:37 PM
I had gone quite a few weeks without the runaway volume problem but just got blasted with it again. I think I have run out of all the possible tweaks to solve the problem. Can't imagine there are any further variation on timings and device repeats that would solve the problem. I can't see any rhyme or reason as to when it occurs. Sometimes the volume on the Denon AVR changes in proper 0.5 dB intervals. Sometimes it insists on jumping 1.5 dB at a time. And sometimes it runs away . . . .

My only remaining theory is that I recall running across references in a variety of locations to the fact that there are different versions of the boards used in the Logitech 1000. Probably true of the RF remote as well. I wonder whether the early production models are more prone to this. Or whether Logitech's programming is just too buggy to address the problem, and that when there are memory leaks (or some such things) over the course of days or weaks, the system then fails and problems begin to crop up.

I'm also skeptical that the 1100 will make life any better for people, given that it seems to be the same device re-branded into a prettier package. It would appear that Logitech just isn't committed to making a remote at this price point that actually reliably works. Given that I have minimized the annoyances and the family knows the existing limitations, I'll just live with the device until something markedly better comes along. I certainly don't want to go with a solution that is more expensive or requires custom installation.

Fanaticalism
01-13-09, 01:01 AM
Tom, your experience regarding the volume control is one that I can empathize with, as I have the same exact issue with my 3808ci.

I have a custom rack in a closet, which is why I invested in the wireless extender. It is such a PITA when I have to constantly pull the whole rack out to access the WE. As of late, I have been having problems with my Harmony communicating with my Pioneer Elite BDP-05fd. I use the miniplug option on the back of my components to the WE, as I hate the IR emitters over the face of my components. All of the other components seem to work, but the darn BD player just won't respond at all. I have tried bypassing the WE, to no avail.

Is there anyone using the H1000 with a BDP-05? Is this a known issue?

If it weren't because my fiance' would not be able to use the system without it, I would've chucked it a long time ago. It is so frustrating.

Whisperjet
01-16-09, 12:04 AM
Is there anyone using the H1000 with a BDP-05? Is this a known issue?

I understand your frustration. I just rebuilt my Dad's (whose 94 Yrs/old) Stereo System with an Adcom GTP-602 Tuner / Preamp and a Sony CDPCX355 300 disc Mega CD Changer. I can make the GTP-602 Sing from the Wireless Extender and the Sony sits there not accepting ANY commands.The Adcom is connected direct to a mini-plug connection (IR In) and the Sony through Emitters Even the 'Learned' commands do not work.

Can anyone tell me if it is possible the codes are all wrong for this device? I know the system works since I can do everything from the 1000 to the Adcom
Tuner / Preamp. Could the codes have been corrupted or erased during a firmware update? Customer Service has not been of much help.

Rod#S
01-17-09, 11:22 AM
I understand your frustration. I just rebuilt my Dad's (whose 94 Yrs/old) Stereo System with an Adcom GTP-602 Tuner / Preamp and a Sony CDPCX355 300 disc Mega CD Changer. I can make the GTP-602 Sing from the Wireless Extender and the Sony sits there not accepting ANY commands.The Adcom is connected direct to a mini-plug connection (IR In) and the Sony through Emitters Even the 'Learned' commands do not work.

Can anyone tell me if it is possible the codes are all wrong for this device? I know the system works since I can do everything from the 1000 to the Adcom
Tuner / Preamp. Could the codes have been corrupted or erased during a firmware update? Customer Service has not been of much help.

I just got the Sony CDP-CX355 over Christmas and although I do not use the extender my 1000 controls the Sony changer perfectly. Did you try controlling the player directly with the 1000 without the extender just to see if that works for you? If so and it works it's an issue with the extender. If support isn't helping you much you could try heading over to the Logitech forums (on their website), I find people there very helpful and knowledgeable.

Thanks,

Rod

JFISHER
01-21-09, 01:17 PM
I want to add a light control to my room that will allow me to turn on/off the lights from the Harmony 1000. I don't need anything real complex like scences. I looked at Lowes but not sure if any of them work with the Harmony. They all seemed to have a module that went in the fan canopy and then a wall switch. I want to avoid pulling the fan down to put in a module so wondering what everybody else had done for light control? Anybody?

Thanks.

JohnnyG
01-21-09, 02:13 PM
Anyone know if there's a way to add a device to an activity but NOT have it turn on automatically?

Specifically, I have a "Listen to Cable" theme that switches on the receiver and the cable box, and then switches the channel to our favourite music channel. There are times when we want to know what song or artist we are listening to, so I want to add a TV power button to the activity. If I add the TV 'device' to the activity, it gets turned on automatically and I can't find any place to change this behaviour.

citico
01-21-09, 02:21 PM
Just add it as a device and don't include it in an activity. Then add the power on/off.
When you need song/artist switch to that device. You can go to devices while in any activity.

Beerstalker
01-21-09, 02:46 PM
I want to add a light control to my room that will allow me to turn on/off the lights from the Harmony 1000. I don't need anything real complex like scences. I looked at Lowes but not sure if any of them work with the Harmony. They all seemed to have a module that went in the fan canopy and then a wall switch. I want to avoid pulling the fan down to put in a module so wondering what everybody else had done for light control? Anybody?

Thanks.

I use Lutron Maestro IR controlled dimmers to control my lights. Not sure how well it would work with a fan though (if your fan runs off the same switch as your lights).

Anyone know if there's a way to add a device to an activity but NOT have it turn on automatically?

Specifically, I have a "Listen to Cable" theme that switches on the receiver and the cable box, and then switches the channel to our favourite music channel. There are times when we want to know what song or artist we are listening to, so I want to add a TV power button to the activity. If I add the TV 'device' to the activity, it gets turned on automatically and I can't find any place to change this behaviour.

Use your TV's original remote to learn the TV power command into your DVR device as TV Power or something like that. Then you can add it as a soft button in your listen to music activity.

One thing I should mention is that it is not good to turn a TV on and off rapidly, so I wouldn't recommend you using this often. If you do leave the TV on for a while don't just shut it back off immediately.

JohnnyG
01-22-09, 12:22 PM
Thanks, Beerstalker! I remember now thinking of that solution once - but I had forgotten about it.

citico, that's what I do now, but it involves way too many button presses.

mplitkins
01-24-09, 11:44 AM
Over the last couple of years I have had a continuous battle between wanting to toss the H1000 remote out the window and it working just fine. Sometimes it would lock up (grrrrr!) and every time I had to update something with the remote software the experience was frustrating to say the least. I hadn't connected the thing to my computer for an update for about a year until this week. I had two new components replace two key components in my system and so I was forced to update virtually every activity the remote was programmed for (new blu-ray to replace old, new plasma panel to replace old). The blu-ray player was so new that it wasn't even in Logitech's database yet (yes, IR command programming sweetness too!), but the plasma panel was.

I updated the Remote software on the computer and and the firmware on the remote. I also decided to do away with the RF extender since I don't think that it was truly necessary with how I had things physically configured.

I was pleasantly surprised with the experience this time around. No more lack of recognizing that the remote was connected via USB during programming. Even though the Blu-ray player was completely unrecognized, the software was able to get most of the IR codes correct, I just had to add a few. All of the activities were slightly improved in terms of what functions were mapped to what buttons on the screen of the H1000. Some devices that had been poorly supported for a long time now worked well without me having to manually add buttons and make the thing understand what the device really was (e.g. Apple TV). No more weird "double presses" sent by the remote when talking to devices. It's a pretty good list of improvements.

In the end it was my first painless programming experience with the H1000 and everything worked correctly the first time (except that I decided to go back and add a couple of buttons to every activity to control the displayed image aspect and change the video mode of the panel [isf-day/night, etc.] -- even that worked correctly).

Now we'll just see if the occasional lock-ups go away.

In summary, while I still have a bitter taste in my mouth from the whole Z-Wave episode, Logitech has clearly been making steady improvements over the last year. Shame that they didn't do it for the product launch.

...or it could all be down to the elimination of the RF extender. ;)

zcp m3
01-25-09, 05:50 PM
A lot of my problems were attributed to the RF extender. Once I removed that, things are working better....

Better meaning the remote only locks up half of the time with the new firmware, the volume runaway only happens sometimes, and the refresh between screens is still unbearably slow.

With the RF extender gone I find this remote horribly unergonomic. It's a very awkward situation to point the remote straight and read the screen at hte same time. Most of hte time now I'm holding the remote vertical and sideways.

Has anyone had luck with Logitech replacing their 1000 with a different model? I'd willingly give up mine for a One or 1100 at this point.

jwhitta
03-20-09, 11:44 AM
I sent an email about a month ago and finaly spoke with Level 2 customer service yesterday:mad: and they are going to replace my remote. Does anyone know if it will be new or a refurb??

Tom Koegel
04-08-09, 11:10 PM
Switched from Comcast to DirecTV a couple of months ago. Anybody know how to program into the Logitech the hyphen sign that DirecTV uses for some of the HD stations? I tried just typing a - in the program, but that doesn't seem to work.

superleo
05-02-09, 03:06 PM
Switched from Comcast to DirecTV a couple of months ago. Anybody know how to program into the Logitech the hyphen sign that DirecTV uses for some of the HD stations? I tried just typing a - in the program, but that doesn't seem to work.

the "-" key is in the database as "Number-". It can be routed to any button or added to any screen. I added it to a different page with the "-" and the "Enter" key, which is also in the database as "NumberEnter".

Tom Koegel
05-03-09, 06:28 PM
Thanks! I programmed the "-" key to the asterisk (*) and the enter key to the pound (#) and I'm good to go. I also discovered that the problem with my programming of "-1" channels was that I was programming a leading zero that DirecTV didn't like. The correct sequence is either xxx-1 (in which case the DirecTV pauses for a couple of seconds waiting for further entry, but then tunes the channel) or program it as xxx-01 (in which case the box tunes immediately).

htwaits
05-14-09, 03:38 PM
I'm new to using the 1000 with the RF Extender. In fact I'm setting up my first activity. I've done a search on "3416" and found three hits that aren't related to the problem that I'm having.

Our PVR (Motorola/Comcast) DCH-3416) is not always reacting to it's power on/off commands through the RF Extender. When I use the activity button the 3416 is missing the "power" command.

When I use the "Device" "Power" command directly, it's working. I've tried several other 3416 commands, and they all seem to work.

The "power on" order for "Watching TV" is PVR, TV, AV receiver.

I just tried again from another viewing location, and "Watching TV" failed to turn on the PVR, but using Device, PVR, Power worked from the same. location. Most of the time Help/PVR will turn the PVR on, but it won't always turn it off.

The DCH-3416's own remote doesn't always turn it on or off.

Is there a way I can extend the time that the Power command is being transmitted to the DCH-3416? Any ideas are appreciated.

Like most wives, mine expects things to work. ;)

scarecrow420
05-14-09, 04:45 PM
I'm new to using the 1000 with the RF Extender. In fact I'm setting up my first activity. I've done a search on "3416" and found three hits that aren't related to the problem that I'm having.

Our PVR (Motorola/Comcast) DCH-3416) is not always reacting to it's power on/off commands through the RF Extender. When I use the activity button the 3416 is missing the "power" command.

When I use the "Device" "Power" command directly, it's working. I've tried several other 3416 commands, and they all seem to work.

The "power on" order for "Watching TV" is PVR, TV, AV receiver.

I just tried again from another viewing location, and "Watching TV" failed to turn on the PVR, but using Device, PVR, Power worked from the same. location. Most of the time Help/PVR will turn the PVR on, but it won't always turn it off.

The DCH-3416's own remote doesn't always turn it on or off.

Is there a way I can extend the time that the Power command is being transmitted to the DCH-3416? Any ideas are appreciated.

Like most wives, mine expects things to work. ;)

try increasing the inter device delay. Since it works when sent individually but isnt reliable when sent during a stream of other commands, the PVR may be seeing commands meant for other devices and not responding to it's own

Also if you are currently using a single power toggle command, see if there are actually discrete power on and power off commands that can be sent at the box multiple times, and do nothing if it is already off/on appropriately. In general using discrete codes makes things less painful

htwaits
05-14-09, 05:57 PM
try increasing the inter device delay. Since it works when sent individually but isnt reliable when sent during a stream of other commands, the PVR may be seeing commands meant for other devices and not responding to it's own

Also if you are currently using a single power toggle command, see if there are actually discrete power on and power off commands that can be sent at the box multiple times, and do nothing if it is already off/on appropriately. In general using discrete codes makes things less painfulThanks for the suggestions. According to wikibooks.org the Motorola STBs don't have discrite ON/OFF.

Will increasing the Inter Device Delay work it the PVR is the first device in the Power On list? Wouldn't the Power Toggle be the first command issued?

This stuff look easy, but I'm not so sure that it is.

htwaits
05-14-09, 07:22 PM
I tried "Watch TV" from the component room and discovered that the DVR is powering on and off again very rapidly.

The Actions for "Watch TV" are:

Pioneer TV "is on"
Motorola PVR "is on"
Denon AV "is on"
Other "all off"

Motorola PVR "tuner"
Pioneer TV "Input 4"
Denon AV "DVD"

I'm not sure what Motorola PVR "tuner" is doing since there is no such command on it's remote. I would have expected that the command would have been something like Motorola PVR "cable". The connection is HDMI PVR | OPPO switch | Denon AV | Pioneer Kuro. The switch seems to be working and selects any input device that's on.

Since the Motorola has only a toggle for power, it seems like the Harmony remote is doing two power commands instead of one -- toggle on, then much less than a second later, toggle off.

Is it possible to check the hex code for an activity?

I think I'll create an activity that does nothing but turn on the cable box.

htwaits
05-14-09, 07:38 PM
I think I'll create an activity that does nothing but turn on the cable box.Well that didn't work. There was no sign of a rapid on/off. It just stayed off. The direct command "power" from the device list of commands worked as usual. The remotes "off" button didn't turn the PVR off either.

I'm off now for some other kinds of fun. :D

Tom Koegel
05-15-09, 11:37 AM
Well that didn't work. There was no sign of a rapid on/off. It just stayed off. The direct command "power" from the device list of commands worked as usual. The remotes "off" button didn't turn the PVR off either.

I'm off now for some other kinds of fun. :D

There are a variety of Harmony settings that might be contributing to this, all of which are interactive. You have already been playing around with one set of them--the delays. Another possibility is "Device Repeats." The Harmony cheats to get around the problem created because many devices react in different ways to IR commands. The default setting, I believe, is for the Harmony to repeat 3 times every command. Now, if your DCH-3416 were seeing all of these commands individually, it would go ON OFF ON again and you'd be fine. (Since you discovered that it doesn't have discrete power on/offs.) My guess is that the DCH-3416 is seeing two separate commands out of the three that are being sent, one on and then one off. So your 3416 is turning on and off. I suppose it is possible that the 3416 is not seeing even all THREE repeats, or that your default repeat is for some reason set lower--and thus that having more repeats would be better. Not quite sure why you'd have a different result by manually turning the power on with the Harmony 1000 device control. But you may want to change the device repeat. There may be some simple way to get to this setting in the Harmony software, but I can no longer remember it. You can find it, though, by going to the Device tab, hitting Settings for the 3416, select the Troubleshoot button, click Next, ignore the popup to send an email to Logitech's lame technical support ;) then select the button for "3416 responds to some commands either too many times or only occasionally." You can then tweak device repeats.

As I say, this tends to be interactive with the device delays, so you may find that you solve your power on problem and then the remote is not responsive enough to commands to, say, change channels. And if you have to add repeats to get the device to turn on, then you'll get yourself some nasty effects when changing channel and volume.

Let us know if this works.

Tom Koegel
05-15-09, 11:52 AM
I see from the Logitech website that they have released an adapter to allow their remotes to talk to the PS3. This will allow those of us who are currently using two remotes (Harmony plus the Bluetooth Remote from Sony) to get back to just one--at least when we are watching blu-ray movies on the PS3. (One doubts that anyone would use a Harmony to do actual gaming.) And apparently one can connect the PS3 adapter directly to the Harmony RFExtender and avoid the need for the PS3 adapter to be in line of sight of the Harmony.

Logitech Knowledgebase re connecting PS3 adapter to RF Extender (http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=11654&p_created=1239903944&p_sid=D4IP8Exj&p_accessibility=0&p_redirect=&p_lva=9485&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ 9MTksMTkmcF9wcm9kcz0wJnBfY2F0cz0mcF9wdj0mcF9jdj0mcF9wYWdlPTE mcF9zZWFyY2hfdGV4dD1IYXJtb255IGFkYXB0ZXI*&p_li=&p_topview=1)

Anybody try this? How well does it work? I continue to be frustrated with the reliability issues of the 1000 and am mulling over whether to abandon my principles and buy an 1100 or move to some other universal remote entirely. I thus hesitate to invest the $70 or so the PS3 adapter would cost me.

htwaits
05-15-09, 12:35 PM
Let us know if this works.Thanks. I will.

Right now I've been trying to use their forum for remotes. I posted, got a good reply, and tried to post a response. Even though I had already signed in, clicking "reply" took me to the sign in screen. OK, I entered my email/password again. The result is always a return to the sign in screen.

So now I need help with my second Logitech problem. :eek:

htwaits
05-17-09, 05:33 PM
I'm interested in connecting some of my components to the RF Extender using cables. There seem to be two size connectors involved -- 1/8" and 3.5MM.

In the Logitech forums someone recommended using the 1.8" size. At least one of my components, the OPPO BDP-83, has 3.5mm female connectors.

At monoprice.com I can find 3.5mm cables, and at Radio Shack I can find 1/8" cables. I haven't found any 1/8" to 3.55mm adaptors anywhere.

It's clear I'm confussed, but I would like very much to use an IR hard wired connection from the RF Extender to some of my components.

Can someone clear up my confussion? :rolleyes:

htwaits
05-17-09, 05:39 PM
Let us know if this works.I didn't get a chance to try your solution. Changing the DCH-3416's device options to "turn off when finished" corrected the problem.

Thanks for your help.

htwaits
05-17-09, 05:41 PM
Thanks. I will.

Right now I've been trying to use their forum for remotes. I posted, got a good reply, and tried to post a response. Even though I had already signed in, clicking "reply" took me to the sign in screen. OK, I entered my email/password again. The result is always a return to the sign in screen.

So now I need help with my second Logitech problem. :eek:This problem with the Logitech's forums was caused by me using Opera as my browser. IE works.

Tom Koegel
05-18-09, 03:36 PM
I didn't get a chance to try your solution. Changing the DCH-3416's device options to "turn off when finished" corrected the problem.

Thanks for your help.

Whatever works! You're very welcome.

Quadcam99
05-25-09, 04:17 PM
I'm interested in connecting some of my components to the RF Extender using cables. There seem to be two size connectors involved -- 1/8" and 3.5MM.

In the Logitech forums someone recommended using the 1.8" size. At least one of my components, the OPPO BDP-83, has 3.5mm female connectors.

At monoprice.com I can find 3.5mm cables, and at Radio Shack I can find 1/8" cables. I haven't found any 1/8" to 3.55mm adaptors anywhere.

It's clear I'm confussed, but I would like very much to use an IR hard wired connection from the RF Extender to some of my components.

Can someone clear up my confussion? :rolleyes:

Check out this thread (http://forums.logitech.com/logitech/board/message?board.id=general_remotes&thread.id=27078&view=by_date_ascending&page=3) . It's stated that "1/8" and 3.5mm are the same. While technically the conversion between one to another (english to metric, or metric to english) isn't exactly the same, they are the same from a manufacturing standpoint.". I'm pretty sure I also read somewhere else that someone had to contact Oppo regarding a cable for this purpose with their BDP-83 and they mailed them one free of charge.

If you do contact Oppo, please let me know how you make out, as I'm expecting my BDP-83 in a week or so.

htwaits
05-25-09, 05:16 PM
Check out this thread (http://forums.logitech.com/logitech/board/message?board.id=general_remotes&thread.id=27078&view=by_date_ascending&page=3) . It's stated that "1/8" and 3.5mm are the same. While technically the conversion between one to another (english to metric, or metric to english) isn't exactly the same, they are the same from a manufacturing standpoint.". Thanks for the reply. I got the same information, and it seems to work fine.

I'm pretty sure I also read somewhere else that someone had to contact Oppo regarding a cable for this purpose with their BDP-83 and they mailed them one free of charge.That's right. The OPPO input requires that you use a cable with three contacts on one end, and the normal two contacts on the other end. OPPO will give one to any new owner of their BDP-83. I'm using one now, and it's working fine.

The OPPO output operates with the normal male two connecter plug. I just tried controlling our cable box through the OPPO output with a normal stereo cable, and it seems to work fine.

If you do contact Oppo, please let me know how you make out, as I'm expecting my BDP-83 in a week or so.All you have to do is reply to your purchase confirmation email and request the cable. They will mail it to you.

Our Denon 3806 has '1/8"/3.5mm' IN/OUT ports for Denon devices that I haven't been able to get to work with the IR Extender via cable. There may be an internal setting that I need to change, but I can't find any related information in the Denon's manual.

omkhar
05-26-09, 09:31 AM
I recently got a Harmony 1000 off eBay. So far, I love the remote. One minor quibble:

I have a Scientific Atlanta PVR and I would like to modify the icons on the "Transport" screen for "Watch TV". For example, I would prefer to have the center icon the PLAY rather than the PAUSE, I'd also like the "REVIEW" and "SETTING" button to be present on the first Transport screen.

I understand how to do this from a "Device" menu, but can this be done for the Transport menu? and if so how?

squareeyes
05-31-09, 04:57 PM
anyone interested, i just finished the new music choice favorites icons for the harmony 1000. the new icons were made from scratch and correspond to the network's new channel lineup. site in signature below...
,r

HDAlien
09-09-09, 12:03 PM
Just picked up a 1000, upgrading from an 880. I am also getting the double button push on everything, and the huge volume increases. I am not using the IR extender, and I have gone in and set the "repeat" value to zero on all my components as Logitech recommends in their FAQ. Is there something else I'm missing? I know it's the remote as I can cover the IR emitter after the first channel change or anything and it will not double (or more) send. Any help would be appreciated. It is on the latest firmware as I had to update it when I bought it (used).

DerrickT
09-14-09, 02:24 PM
Is there any way to change the icons for the preset soft buttons such as the * button. I want to change this into a . (period) or - (dash). Also I would like to redraw those color buttons.

Thanks in advance

Tom Koegel
09-15-09, 12:19 PM
Is there any way to change the icons for the preset soft buttons such as the * button. I want to change this into a . (period) or - (dash). Also I would like to redraw those color buttons.

Thanks in advance

I don't believe this is possible. I would've liked to do the same thing to have a dash for the D* receiver (which uses dashes for some of the HD channels). I could assign the dash to one of those pre-existing buttons but could not change the image on the H1000 screen.

vanhorst
09-15-09, 01:02 PM
There is a dash option, but it winds up on another screen page, and you would have to toggle between pages to enter an OTA channel, such as 5-1. That's really cumbersome. The better solution is to scan for OTA channels in setup, then include them in your favorites custom lineup, and those selected will be integrated in your Guide along with the D* channels. That's assuming you have the H20 or the HR20 an not the H21 or HR21. Neither of those latter two have an a ATSC tuner or an external OTA antenna input.

Eddie39
10-10-09, 11:17 AM
There is a dash option, but it winds up on another screen page, and you would have to toggle between pages to enter an OTA channel, such as 5-1. That's really cumbersome. The better solution is to scan for OTA channels in setup, then include them in your favorites custom lineup, and those selected will be integrated in your Guide along with the D* channels. That's assuming you have the H20 or the HR20 an not the H21 or HR21. Neither of those latter two have an a ATSC tuner or an external OTA antenna input.

Just do what I did, do a learn command and assign it to either the * or # number key. It worked for me and it will work for you.

jp5
10-11-09, 10:04 PM
I have a Harmony 1000 and Pioneer VSX-919. Any ideas on how to switch from Zone 1 to Zone 2?

I don't see any codes in the custom commands that appear applicable. Frankly, not sure it's possible since it is an actual switch on the Pioneer remote switch may modify all IR output when switched.

Eddie39
10-20-09, 07:22 PM
I have a Harmony 1000 and Pioneer VSX-919. Any ideas on how to switch from Zone 1 to Zone 2?

I don't see any codes in the custom commands that appear applicable. Frankly, not sure it's possible since it is an actual switch on the Pioneer remote switch may modify all IR output when switched.

You can always use a learn command using the pioneer remote and then assign it to a key.

scarecrow420
10-20-09, 08:52 PM
You can always use a learn command using the pioneer remote and then assign it to a key.What he is saying is that on the remote it is a hardware switch to change to zone2 which likely changes the IR signals for all commands. I guess you could learn all of the Zone2 codes and manually assign them to keys in an activity... but i dont think you need to do that unless as a last resort.

Im pretty sure ive seen for other AVRs in the Harmony software that Zone2/3 etc is handled by having a separate AVR device with a "different" model so the harmonyu database uses a different set of IR codes (eg the Zone2 IR codes). You can then create Activities like "Listen Music in Zone 2" that involve the second AVR device and switch the Zone 2 source etc. Not sure how they handle ON/OFF but i guess if you setup with Discrete codes and not a toggle at least it wont switch it off if already on and so on.

So I suggest to try and add a device, and see if there is a model called eg "Pioneer VS-919 Zone 2" which hopefully would have the appropriate IR codes for your Zone 2.

jp5
10-25-09, 11:50 PM
thx, I don't recall seeing a zone 2 option for the 919 during setup, but I'll take a look again

scarecrow420
10-26-09, 07:45 AM
Not surprising, as you wouldnt "see" anything about it when setting up your receiver in the first case, since you have to enter a model number of "VSX-919 Zone 2" rather than "VSX-919"

I just tried it and it looks like you might be in luck. It doesnt know about the 919 Zone 2 as it asks you if you have the remote - if you say No to this it says it has found a similar device "Pioneer VSX-917V (Zone 2)" which it can use. This device "seems" like a zone 2 as it only has Power and Input IR commands present. Give it a go and hopefully it works for you :)